# Top BPO Companies in Madison Recommended BPO companies in Madison include Torcom, CORE Company Ltd., The Connection, Twin Peak Strategies, Pinky Sky Marketing, High Velocity Communications, Christopher Morgan, One Click Inc, Guarantee Digital, ClearVision Strategic Marketing. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top BPO Companies in Madison Ratings Updated: Sep 18, 2026 ### [Torcom](https://clutch.co/profile/torcom) - 10 - 49 employees - Madison, WI #### Services Provided - Allocation of Expertise by Percentage - 66% Call Center Services - 34% Customer Service Outsourcing #### Company description Torcom is a small call center company based in Madison, Wisconsin. The team focuses on Call Center Services and Customer Service Outsourcing. [Visit Website](http://www.torcom.com) --- ### [CORE Company Ltd.](https://clutch.co/profile/core-company) - 250 - 999 employees - Madison, WI #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 10% HR Outsourcing - 20% Market Research - 20% Sales Outsourcing - 20% Direct Marketing - 10% Transcription #### Company description CORE Company Ltd. Is a midsize Direct Marketing company based in Madison, Wisconsin. Their services include Direct Marketing and Market Research. [Visit Website](https://www.corecompanybpo.com/) --- ### [The Connection](https://clutch.co/profile/connection) #### 4.5 out of 5 star rating (2 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Loves Park, IL #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 50% Customer Service Outsourcing #### Company description The Connection is a specialized company providing inbound answering services to enhance customer-business integration and improve productivity. Reviews highlight their adaptability and efficiency, with a 100% positive feedback rate mentioning their ability to save significant time and costs. Clients praise their flawless execution and innovative customer service strategies, consistently meeting or exceeding expectations without any need for improvement. [Visit Website](https://www.theconnectioncc.com) #### Innovative Clients have praised The Connection for their innovative approach to customer service, noting their effectiveness in managing calls and generating tailored strategies for problem-solving. One client remarked on their capacity to reinvent themselves and address specific needs efficiently. Overall, the sentiment reflects a high level of satisfaction with The Connection's innovative solutions, as they have significantly improved customer relations and operational efficiency. - Answering Services & Customer Inquiry Support for Products Firm (4.0/5, Aug 11, 2017): Its effectiveness, its capacity to reinvent itself, and its capacity to produce before any need. [Read Full Review](https://clutch.co/go-to-review/connection/136661) #### Experience in 2 industries The Connection has demonstrated expertise in the Education and Consumer Products industries, with clients noting significant improvements in productivity and customer engagement. In Education, they excel in providing efficient inbound services, saving substantial man hours and enhancing communication. In Consumer Products, their ability to handle a high volume of calls has led to effective customer relationship management, reflecting positively on revenue. Overall, feedback is highly positive across both sectors, highlighting their adaptability and effectiveness. [Read All Reviews](https://clutch.co/profile/connection?verified=true#reviews) ##### Education Experience The Connection has received positive feedback from clients in the Education industry, highlighting their expertise in managing inbound services and enhancing operational efficiency. Clients noted significant time savings, with one organization estimating a reduction of 300 billable man hours monthly. Their ability to adapt to specific needs and consistently exceed expectations reinforces their strength as a service provider. Overall, The Connection is viewed as a valuable partner for educational institutions seeking to improve productivity and customer engagement. - 1 review for education industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Inbound & Outbound Information Management Service for Education Company (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/connection/146225) ##### Consumer Products Experience The Connection demonstrates strong expertise in providing inbound services tailored for the Consumer Products industry, ensuring effective customer engagement. Clients appreciate their ability to enhance customer service standards, resulting in improved revenues and reduced operational costs. The company's strengths include adaptability, efficiency, and problem-solving capabilities, with clients reporting high satisfaction and minimal need for improvements. Overall, The Connection is well-positioned to support businesses in the Consumer Products sector seeking to optimize client relations. - 1 review for consumer products industry - Unknown avg. project cost - Answering Services & Customer Inquiry Support for Products Firm (4.0/5, Aug 11, 2017): [Read Full Review](https://clutch.co/go-to-review/connection/136661) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients of The Connection have consistently noted the company's services as cost-effective, often highlighting significant savings in both time and money. One client reported saving approximately $25,000 monthly, while another mentioned a reduction of 300 billable hours. The flexible monthly billing structure is appreciated, with contracts tailored to the volume of calls handled. Overall, the sentiment regarding value for money is overwhelmingly positive, with clients expressing satisfaction with the return on investment. [Read All Reviews](https://clutch.co/profile/connection?verified=true#reviews) - Less than $10,000 (1 reviews) #### 33% of employees work in Loves Park office Loves Park, IL 1975 Harlem Road 50 - 75 employees 815.639.9296 [See All Locations (4)](https://clutch.co/profile/connection#location) --- ### [Twin Peak Strategies](https://clutch.co/profile/twin-peak-strategies) #### 5 out of 5 star rating (6 reviews) - $1,000+ minimum project size - $50 - $99 average hourly rate - 2 - 9 employees - Fox Lake, WI #### Services Provided - Allocation of Expertise by Percentage - 35% Marketing Strategy - 35% Sales Outsourcing - 30% Direct Marketing #### Company description Twin Peak Strategies is a lead generation and marketing agency known for its comprehensive approach in enhancing sales strategies through email marketing, outbound calls, and strategic guidance. Reviews indicate a high level of satisfaction, with 100% of respondents praising their project management and communication skills. Clients commend their ability to consistently deliver qualified leads, effective outreach, and personalized solutions, all while aligning with company values and demonstrating a strong cultural fit. [Visit Website](https://www.twinpeakstrategies.com) #### Proactive Clients have consistently praised Twin Peak Strategies for their proactive approach, highlighting their timely project management and effective communication. For instance, one client noted that Wyatt not only delivered ahead of schedule but also regularly checked in and adapted quickly to new requirements, providing thoughtful solutions. Another client emphasized the team's commitment to exceeding the initial project scope, showcasing their dedication to overall project success. Overall, the sentiment surrounding their proactivity is overwhelmingly positive. - Lead Generation Services for Growth Marketing Consultancy (5.0/5, Sep 30, 2025): Wyatt has been excellent with project management. He delivers items on time and often ahead of schedule, which keeps momentum strong. He’s proactive in communicating progress, checking in regularly, and making sure we’re aligned on priorities. Whenever I’ve had a new need or direction, he’s quick to adapt and respond, bringing thoughtful solutions instead of just waiting for direction. [Read Full Review](https://clutch.co/go-to-review/twin-peak-strategies/409968) #### Experience in 3 industries Twin Peak Strategies has received favorable feedback primarily in the Advertising & Marketing and Information Technology sectors. Clients praised their lead generation capabilities, strategic insights, and adaptability in executing marketing campaigns. In Advertising & Marketing, they demonstrated a strong impact on driving qualified leads at reduced costs. In Information Technology, they effectively refined value propositions and client targeting. Overall, sentiment across industries reflects a high level of satisfaction with their project management and commitment to client success. [Read All Reviews](https://clutch.co/profile/twin-peak-strategies?verified=true#reviews) ##### Consulting Experience Twin Peak Strategies has received positive feedback for their consulting expertise in the biopharma sector, particularly in generating appointments through effective telemarketing and email campaigns. Clients commend their responsiveness, timely delivery, and innovative use of AI tools. They provide good value for cost, making them a suitable choice for businesses seeking to enhance their operational outreach. Overall, the sentiment indicates satisfaction with their services, highlighting their strengths in project management and client engagement. - 1 review for consulting industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Sales Outsourcing, Direct & Email Mktg for Consulting Co (5.0/5, May 21, 2025): Twin Peak Strategies provides telemarketing and email marketing services to a management consulting firm. The goal is to schedule meetings with new biopharma and gene drug developer companies. [Read Full Review](https://clutch.co/go-to-review/twin-peak-strategies/376118) ##### Advertising & marketing Experience Twin Peak Strategies has garnered positive feedback within the Advertising & Marketing sector for their effective lead generation and strategic support. Clients highlight their expertise in developing outreach strategies and booking qualified meetings, often achieving results at a lower cost than internal efforts. Their proactive communication and adaptability have been noted as strengths, fostering a strong partnership dynamic. Overall, their blend of creativity and reliability positions them as a solid choice for businesses seeking impactful marketing solutions. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Lead Generation Services for Growth Marketing Consultancy (5.0/5, Sep 30, 2025): Twin Peak Strategies provides lead generation services for a growth marketing consultancy. The team identifies qualified prospects, develops outreach strategies, and executes lead generation campaigns. [Read Full Review](https://clutch.co/go-to-review/twin-peak-strategies/409968) - Lead Generation Services for Advertising & Marketing Company (5.0/5, Dec 23, 2025): Twin Peak Strategies has handled lead generation and strategy for an advertising and marketing company. The team handles lead scraping, list preparation, contact enrichment, and campaign and inbox management. [Read Full Review](https://clutch.co/go-to-review/twin-peak-strategies/427043) ##### Information technology Experience Twin Peak Strategies has received positive feedback in the Information Technology sector, highlighting their expertise in marketing strategies and operational support. Clients commend their exceptional project management, timely delivery, and proactive communication. The company's ability to refine value propositions and effectively generate leads has significantly impacted client outreach efforts. Overall, the sentiment reflects satisfaction with their culture fit, alignment of values, and dedication to ensuring project success, making them a strong candidate for potential clients in the IT industry. - 2 reviews for information technology industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Cold Calling & Email Mktg for AI Business Consulting Co (5.0/5, Apr 16, 2025): Twin Peak Strategies handled cold calling and email marketing for an AI business consulting company. The team helped identify the client's ideal customer profile and refine their value proposition. [Read Full Review](https://clutch.co/go-to-review/twin-peak-strategies/367745) - Marketing Services for Operational Infrastructure Company (5.0/5, Feb 9, 2026): Twin Peak Strategies provides marketing services for an operational infrastructure company. The team handles email marketing, cold calling, and sales strategy development to generate leads. [Read Full Review](https://clutch.co/go-to-review/twin-peak-strategies/435012) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Twin Peak Strategies' competitive pricing and exceptional value for money. One client noted a 50% cost savings compared to their previous efforts while achieving similar results. Another praised the company's ability to align with their budget without compromising on quality, stating that their services provided good value for the cost. Overall, feedback reflects a strong sentiment of satisfaction regarding the cost-effectiveness and high-quality service delivered by the company. [Read All Reviews](https://clutch.co/profile/twin-peak-strategies?verified=true#reviews) - Less than $10,000 (3 reviews) #### Completed projects in 5 cities - Greenville, South Carolina (1 projects) - Austin, Texas (1 projects) - La Crosse, Wisconsin (1 projects) - Madison, Wisconsin (1 projects) - Cambridge, Massachusetts (1 projects) [View Reviews](https://clutch.co/profile/twin-peak-strategies?verified=true#reviews) --- ### [Pinky Sky Marketing](https://clutch.co/profile/pinky-sky-marketing) - 2 - 9 employees - Mukwonago, WI #### Services Provided - Allocation of Expertise by Percentage - 35% Customer Service Outsourcing - 30% Email Marketing - 35% Sales Outsourcing #### Company description Pinky Sky Marketing is a Customer Service Outsourcing company. Founded in 2007, the agency provides Customer Service Outsourcing and Sales Outsourcing. [Visit Website](https://www.pinkskymtg.com) --- ### [High Velocity Communications](https://clutch.co/profile/high-velocity-communications) - 10 - 49 employees - Waukesha, WI #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 50% Video Production #### Company description Back Office Outsourcing and video production company High Velocity Communications was established in 2002. The firm provides Back Office Outsourcing and Video Production, and is small. [Visit Website](http://www.highvelocitycommunications.com/) --- ### [Christopher Morgan](https://clutch.co/profile/christopher-morgan) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - New Berlin, WI #### Services Provided - Allocation of Expertise by Percentage - 10% BI & Big Data Consulting & SI - 70% Call Center Services - 20% E-Commerce Development #### Company description Call center service Christopher Morgan is based in New Berlin, Wisconsin. They provide Call Center Services and E-Commerce Development. [Visit Website](http://www.cmorgan.com/) --- ### [One Click Inc](https://clutch.co/profile/one-click) - $1,000+ minimum project size - $100 - $149 average hourly rate - 10 - 49 employees - Sussex, WI #### Services Provided - Allocation of Expertise by Percentage - 19% Call Center Services - 6% Content Marketing - 6% E-Commerce Development - 19% IT Managed Services - 6% Pay Per Click - 19% Search Engine Optimization - 6% Social Media Marketing - 19% Web Design #### Company description One Click Inc is a Sussex, Wisconsin-based SEO services firm. The team offers Search Engine Optimization and Web Design. [Visit Website](https://oneclickwi.com/) --- ### [Guarantee Digital](https://clutch.co/profile/guarantee-digital) - $5,000+ minimum project size - $100 - $149 average hourly rate - 10 - 49 employees - Hartland, WI #### Services Provided - Allocation of Expertise by Percentage - 10% Content Marketing - 15% Digital Strategy - 10% Public Relations - 10% Sales Outsourcing - 10% Search Engine Optimization - 15% Social Media Marketing - 10% Video Production - 20% Web Design #### Company description Founded in 2011, Guarantee Digital is a web design company. The agency focuses on Web Design and Digital Strategy, and is small. [Visit Website](http://guaranteedigital.com/) --- ### [ClearVision Strategic Marketing](https://clutch.co/profile/clearvision-strategic-marketing) - 2 - 9 employees - Hartland, WI #### Services Provided - Allocation of Expertise by Percentage - 20% E-Commerce Development - 20% Event Management - 20% Market Research - 20% Sales Outsourcing - 20% Direct Marketing #### Company description Established in 2011, ClearVision Strategic Marketing is a small Sarasota, Florida-based Direct Marketing company. Their services include Direct Marketing and Market Research. [Visit Website](http://www.clearvisionstrategicmarketing.com/) #### 85% of employees work in Hartland office Hartland, WI 1018 Woods Drive # 110 2 - 5 employees [See All Locations (3)](https://clutch.co/profile/clearvision-strategic-marketing#location) --- ### [Johnson Personnel Company](https://clutch.co/profile/johnson-personnel-company) - 2 - 9 employees - Rockford, IL #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 30% Finance & Accounting Outsourcing (FAO) - 20% Recruiting - 20% Staffing #### Company description Johnson Personnel Company is a small Back Office Outsourcing company. They offer Back Office Outsourcing and Finance & Accounting Outsourcing (FAO) and were launched in 1979. [Visit Website](http://johnsonpersonnel.com/) --- ### [Neway Nexus](https://clutch.co/profile/neway-nexus) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Waukesha, WI #### Services Provided - Allocation of Expertise by Percentage - 20% Custom Software Development - 20% AI Development - 20% Back Office Outsourcing - 20% CRM Consulting and SI - 20% IT Staff Augmentation #### Company description Neway Nexus, a CRM consulting and SI company, is based in Waukesha, Wisconsin. Their services include CRM consulting and SI and IT staff augmentation. [Visit Website](https://newaynexus.com) --- ### [Luminos Labs](https://clutch.co/profile/luminos-labs) - 50 - 249 employees - West Allis, WI #### Services Provided - Allocation of Expertise by Percentage - 50% Customer Service Outsourcing - 50% E-Commerce Development #### Company description Luminos Labs is an e-commerce development firm and Customer Service Outsourcing company. They focus on E-Commerce Development and Customer Service Outsourcing and were founded in 2010. [Visit Website](https://www.luminoslabs.com/) #### 50% of employees work in West Allis office West Allis, WI 2514 South 102nd Street, Suite 210 6 - 9 employees [See All Locations (2)](https://clutch.co/profile/luminos-labs#location) --- ### [Viking Communication](https://clutch.co/profile/viking-communication) - 10 - 49 employees - West Allis, WI #### Services Provided - Allocation of Expertise by Percentage - 100% Customer Service Outsourcing #### Company description Viking Communication is a West Allis, Wisconsin-based Customer Service Outsourcing company. They focus on Customer Service Outsourcing. [Visit Website](https://vikingcomm.us/) --- ### [WHV Empire Management Consulting Firm](https://clutch.co/profile/whv-empire-management-consulting-firm) - Freelancer employees - Wauwatosa, WI #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Document Digitization & Management - 25% Business Consulting - 25% Social Media Marketing #### Company description WHV Empire Management Consulting Firm is a small social media marketing firm in Wauwatosa, Wisconsin. The team specializes in Social Media Marketing and Business Consulting. [Visit Website](https://www.whvempireco.com/) --- ### [New World Application Design & Development](https://clutch.co/profile/new-world-application-design-development) - 10 - 49 employees - Hales Corners, WI #### Services Provided - Allocation of Expertise by Percentage - 20% UX/UI Design - 20% Back Office Outsourcing - 20% Graphic Design - 20% Web Design - 20% Web Development #### Company description New World Application Design & Development is an UX company. Launched in 2007, their team provides UX/UI Design and Back Office Outsourcing. [Visit Website](https://www.newworldnow.com/) --- ### [Answering Innovations](https://clutch.co/profile/answering-innovations) - $5,000+ minimum project size - $100 - $149 average hourly rate - 2 - 9 employees - Madison, WI #### Services Provided - Allocation of Expertise by Percentage - 48% Call Center Services - 52% Customer Service Outsourcing #### Company description Answering Innovations is a Customer Service Outsourcing company. They were launched in 1977 and focus on Customer Service Outsourcing and Call Center Services. [Visit Website](http://www.answeringinnovations.com/Cities/Answering-Service-In-Atlanta-GA.aspx) --- ### [Intelligent Conversations](https://clutch.co/profile/intelligent-conversations) - 2 - 9 employees - Madison, WI #### Services Provided - Allocation of Expertise by Percentage - 50% Business Consulting - 50% Sales Outsourcing #### Company description Launched in 2004, Intelligent Conversations is a Business Consulting and Sales Outsourcing company. The firm offers Business Consulting and Sales Outsourcing, and is small. [Visit Website](https://www.intelligentconversations.com/) #### 1% of employees work in Madison office Madison, WI 5201 Old Middleton Rd employees [See All Locations (2)](https://clutch.co/profile/intelligent-conversations#location) --- ### [KARD Shredding](https://clutch.co/profile/kard-shredding) - 2 - 9 employees - New Berlin, WI #### Services Provided - Allocation of Expertise by Percentage - 100% Document Digitization & Management #### Company description KARD Shredding is a Document Digitization & Management company. They are headquartered in New Berlin, Wisconsin, and their services include Document Digitization & Management. [Visit Website](https://kardshredding.com/) --- ### [Abraham's On-Site Shredding Service](https://clutch.co/profile/abrahams-site-shredding-service) - 2 - 9 employees - Twin Lakes, WI #### Services Provided - Allocation of Expertise by Percentage - 100% Document Digitization & Management #### Company description Document Digitization & Management company Abraham's On-Site Shredding Service is based in Twin Lakes, Wisconsin. They focus on Document Digitization & Management. [Visit Website](https://www.abrahamsshredding.com/) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. 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