# Top BPO Companies in Brazil Recommended BPO companies in Brazil include TDCX, Labora, Ubiminds, Hounders, CLM Controller, Mind Group, Combine Global Recruitment, Techsho, Neobpo, QualityCalls Lead Generation. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top BPO Companies in Brazil Ratings Updated: Sep 17, 2026 ### [TDCX](https://clutch.co/profile/tdcx) #### 4.8 out of 5 star rating (12 reviews) - $100,000+ minimum project size - 10,000+ employees - São Paulo, Brazil #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 10% Content Moderation Services - 50% Customer Service Outsourcing - 10% Business Consulting - 20% Sales Outsourcing #### Company description TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive. [Visit Website](https://www.tdcx.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=br-bpo) #### Innovative Client feedback highlights TDCX's innovative approach to support, with notable instances of their quick adaptation to process changes and the introduction of new solutions. One client emphasized their ability to provide proactive support and suggest improvements, stating, "They frequently suggest great ideas for improvement." Overall sentiment reflects a strong appreciation for TDCX's collaborative nature and innovative problem-solving capabilities, contributing positively to clients' operational success. - Call Center Services for Global Social Media Company (5.0/5, May 17, 2022): The team is very dedicated and motivated to try out new solutions, implement pilots and offer innovative ideas for us to consider. I really enjoy their collaborative approach, and our working relationship really feels like a partnership towards reaching our goals. They are very reactive whenever a technical problem occurs they will quickly come up with alternatives and different temporary workflows to minimize disruptions while issues are fixed. [Read Full Review](https://clutch.co/go-to-review/tdcx/19303) - Call Center Services for Tech Company (5.0/5, Jun 16, 2021): Innovation and proactive support is another measurement area for TDCX, including how much they can motivate the team in order to reduce attrition rates. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work. They frequently suggest great ideas for improvement. [Read Full Review](https://clutch.co/go-to-review/tdcx/56670) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery. [Read All Reviews](https://clutch.co/profile/tdcx?verified=true#reviews) - $1,000,000 to $9,999,999 (2 reviews) - $200,000 to $999,999 (1 reviews) - $10,000,000 + (1 reviews) #### Completed projects in 4 countries - Germany (1 projects) - Singapore (7 projects) - Spain (1 projects) - United States (1 projects) This provider is available in 32 time zones: - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) [View Reviews](https://clutch.co/profile/tdcx?verified=true#reviews) #### 1% of employees work in São Paulo office São Paulo, Brazil Avenida Paulista 1374 – 6th floor, Bela Vista 101 - 150 employees [See All Locations (18)](https://clutch.co/profile/tdcx#location) --- ### [Labora](https://clutch.co/profile/labora) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - 10 - 49 employees - São Paulo, Brazil #### Services Provided - Allocation of Expertise by Percentage - 50% Customer Service Outsourcing - 50% Sales Outsourcing #### Company description Labora is a business process outsourcing company specializing in connecting influencers with travelers. The reviews highlight their effective project management, with timely deliverables and excellent response times. While clients appreciate their dedication, some suggest incorporating AI more effectively. Overall feedback is predominantly positive, underscoring their strong cultural fit and commitment to client projects. [Visit Website](http://www.labora.tech) #### Timely Clients have expressed a positive sentiment regarding Labora's timeliness in project delivery. One client noted that 'most of their deliveries were on time' and praised their 'amazing response time.' Furthermore, the client appreciated that Labora 'seemed to really care about our project,' indicating a commitment to meeting deadlines and addressing client needs effectively. Overall, feedback highlights Labora's reliability and responsiveness in managing project timelines. #### Experience in 1 industry Labora has demonstrated expertise in the Information Technology sector, particularly in facilitating connections between influencers and travelers through Business Process Outsourcing strategies. Clients have praised their timely delivery, strong communication, and commitment to project success. Overall sentiment within this industry is positive, highlighting Labora's ability to enhance user experiences and foster community engagement. Potential clients in travel and influencer marketing may find Labora particularly well-suited for their projects. [Read All Reviews](https://clutch.co/profile/labora?verified=true#reviews) ##### Information technology Experience Labora demonstrates significant expertise in Information Technology through effective business process outsourcing, particularly in connecting influencers with clients. Clients commend their timely project delivery and exceptional responsiveness, indicating a strong commitment to client satisfaction. The positive sentiment reflects Labora's ability to foster successful collaborations, although there is a suggestion for enhanced integration of AI technologies. Overall, Labora appears to be a suitable partner for businesses seeking reliable IT solutions. - 1 review for information technology industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Sales Outsourcing for Travel Booking Platform (5.0/5, May 16, 2024): Labora conducted a business process outsourcing campaign for a travel booking platform. The goal was to secure influencers through the campaign and connect them with travelers. [Read Full Review](https://clutch.co/go-to-review/labora/289137) #### 4.0 out of 5.0 rating for cost What Clients Have Said Clients have noted that Labora offers good value for money, with timely deliverables and responsive communication. One client highlighted their project management effectiveness, stating, "Most of their deliveries were on time" and praised their quick response times. Overall, the sentiment is positive, with clients appreciating the company's commitment to their projects, although there are suggestions for improvement, such as better integration of AI technology. [Read All Reviews](https://clutch.co/profile/labora?verified=true#reviews) - $50,000 to $199,999 (1 reviews) --- ### [Ubiminds](https://clutch.co/profile/ubiminds) #### 4.9 out of 5 star rating (9 reviews) - $100,000+ minimum project size - $50 - $99 average hourly rate - 50 - 249 employees - Florianopolis, Brazil #### Services Provided - Allocation of Expertise by Percentage - 15% AI Consulting - 10% Custom Software Development - 15% AI Development - 10% Back Office Outsourcing - 10% HR Consulting - 40% IT Staff Augmentation #### Company description Ubiminds is a staffing and talent-sourcing company that specializes in providing high-quality engineering, data engineering, and software development support. Reviews indicate that they excel in aligning candidates with clients' cultural and technical needs, facilitating efficient recruitment processes, and offering competitive pricing. Approximately 90% of reviews highlight their impressive project management and responsiveness, with clients noting their strong communication skills and swift talent acquisition. Ubiminds is recognized for fostering long-term collaborations and maintaining high standards in candidate quality and fit. [Visit Website](https://ubiminds.com/?utm_source=clutch&utm_medium=clutch%20profile&utm_campaign=clutch%20profile&utm_term=website) #### Accessible Clients have consistently praised Ubiminds for their accessibility and high-touch approach, noting that their recruiters integrate seamlessly with internal teams. One client highlighted that Ubiminds' team members are treated as full-time employees, emphasizing their availability and commitment to the company's mission. The relationship extends beyond recruitment, with Ubiminds managing logistics and ensuring employee engagement. Overall, sentiment regarding accessibility is highly positive, showcasing a collaborative partnership that fosters long-term success. - Recruiting/Remote Team for Educational Tech Company (5.0/5, Aug 12, 2020): One thing that really made Ubiminds different is that they work as any other fulltime member of our team. They’re available, they follow the same career ladder, and they’re measured by the value they deliver to users. We’ve had the same Ubiminds recruiters working for us for all these years, so they know our culture and team very well. That’s helped a lot in finding candidates. [Read Full Review](https://clutch.co/go-to-review/ubiminds/37304) #### Experience in 4 industries Ubiminds has received positive feedback across various sectors, notably in Information Technology and Education. In IT, clients praised their ability to source top talent quickly, while in Education, they were recognized for providing essential engineering and development support. Overall sentiment reflects Ubiminds' strengths in effective communication, cultural fit, and high-quality staffing solutions. Companies in need of tech talent or educational support will likely find a strong match with this provider. [Read All Reviews](https://clutch.co/profile/ubiminds?verified=true#reviews) ##### Financial services Experience Ubiminds demonstrates strong expertise in financial services, particularly in providing technological solutions for lending businesses. Clients emphasize their technical maturity, quality of code, and engagement throughout project management. Their flexibility and collaborative approach facilitate effective team integration. Overall sentiment is positive, with notable confidence in their ability to align solutions with client needs, making them a suitable partner for financial service providers seeking reliable development support. - 1 review for financial services industry - $10,000 – $49,000 avg. project cost - Dev Outsourcing for Financial Services Company (4.0/5, Sep 16, 2020): Ubiminds is responsible for providing a financial services platform with front- and backend development work using PHP, React, and Ruby on Rails. They involve the internal team is the developer hiring process. [Read Full Review](https://clutch.co/go-to-review/ubiminds/64740) ##### Information technology Experience Ubiminds has received positive feedback regarding their expertise in sourcing high-quality talent in the Information Technology sector. Clients commend their collaborative approach, prompt communication, and ability to efficiently manage recruitment processes. Their commitment to finding candidates who align with client team cultures has been particularly noted. Overall, Ubiminds is viewed as a valuable partner for organizations seeking skilled professionals in cloud security and software development, demonstrating a strong alignment with client needs and project objectives. - 3 reviews for information technology industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Recruitment Svcs & Engr Staff Augmentation for IT Firm (5.0/5, Jan 28, 2021): Ubiminds provides recruitment services for an IT company. They look for qualified engineers and pre-screens them for the client. The staff that undergoes onboarding augments the company's engineering team.  [Read Full Review](https://clutch.co/go-to-review/ubiminds/49301) - Staffing Services for Tech Company (5.0/5, Mar 12, 2021): Ubiminds provided staffing services for a tech company. The team handled recruitment, sourcing, and interviews to produce a pool of highly skilled software product development engineers. [Read Full Review](https://clutch.co/go-to-review/ubiminds/95670) - IT Staff Augmentation for IT Company (5.0/5, Nov 1, 2023): Ubiminds provided IT staff augmentation services for an IT company. They sourced two consultants in cloud security, DevOps, and customer success to staff the client's team. [Read Full Review](https://clutch.co/go-to-review/ubiminds/246271) ##### Education Experience Ubiminds has received positive feedback from clients in the Education industry, particularly for their expertise in engineering and staffing tailored to educational technology needs. Clients commend their ability to provide high-quality, culturally-aligned talent that enhances project outcomes. The strength of Ubiminds lies in fostering long-term relationships and integrating their resources into existing teams, ultimately contributing to improved performance and team retention. Their collaborative approach and commitment to client missions indicate a strong fit for organizations seeking dedicated educational technology support. - 2 reviews for education industry - 2 reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost - Recruiting/Remote Team for Educational Tech Company (5.0/5, Aug 12, 2020): Ubiminds is providing staff recruitment for the engineers of an education technology company. Their team takes local hiring practices into account and vets candidates before setting up interviews. [Read Full Review](https://clutch.co/go-to-review/ubiminds/37304) - Staff Augmentation for Education Technology Company (5.0/5, Jun 20, 2023): Ubiminds provides engineering and software development support for an education technology company. This involves developing data pipelines and providing front- and backend development support. [Read Full Review](https://clutch.co/go-to-review/ubiminds/210262) ##### Software Experience Ubiminds has received positive feedback in the Software industry for its effective staffing solutions, particularly in mobile engineering and blockchain applications. Clients commend their responsiveness, strong communication, and ability to adjust candidate selections based on feedback. They have successfully filled critical roles, enhancing team operations and leadership. Overall, Ubiminds is viewed as a reliable partner, capable of meeting diverse technical needs, making them a strong fit for businesses seeking talent in software development. - 2 reviews for software industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Mobile Engineering Staff Augmentation for App Dev Company (5.0/5, Jul 27, 2021): Ubiminds has provided recruitment services for a mobile app development company. They’ve provided the company with a head of mobile engineering and two additional developers for iOS and Android.  [Read Full Review](https://clutch.co/go-to-review/ubiminds/92176) - Staffing Services for Software Development Company (5.0/5, Sep 29, 2022): Ubiminds provides nearshore staffing services to a development company. They help find, screen, and interview candidates, and they also support them with additional education and training. [Read Full Review](https://clutch.co/go-to-review/ubiminds/160368) #### 4.4 out of 5.0 rating for cost What Clients Have Said Client feedback highlights Ubiminds as a provider offering competitive pricing and strong value for money. One client noted they were able to hire high-quality professionals at rates fitting their budget, while another emphasized that Ubiminds delivered top talent quickly, significantly reducing their internal recruitment time. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, with clients appreciating the quality of candidates relative to their investment. [Read All Reviews](https://clutch.co/profile/ubiminds?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (2 reviews) - $1,000,000 to $9,999,999 (2 reviews) #### Completed projects in 2 countries - Canada (1 projects) - United States (8 projects) [View Reviews](https://clutch.co/profile/ubiminds?verified=true#reviews) --- ### [Hounders](https://clutch.co/profile/hounders) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Porto Alegre, Brazil #### Services Provided - Allocation of Expertise by Percentage - 30% Call Center Services - 10% Email Marketing - 10% Business Consulting - 10% Market Research - 10% Marketing Strategy - 30% Sales Outsourcing #### Company description Hounders is a lead generation and sales consulting company specializing in outbound email-based strategies. They effectively doubled the number of qualified leads for a SaaS CRM client in Brazil, with 100% of the feedback being positive. The client appreciated Hounders' strategic approach and effective communication, highlighting their potential for further expansion into multi-channel lead generation. [Visit Website](https://hounders.co/) #### Experience in 1 industry Hounders has demonstrated expertise in the Software industry, particularly in SaaS CRM for retail. Clients appreciate their effective outbound lead generation strategies and sales consulting, resulting in significant growth in qualified leads. Overall sentiment reflects strong satisfaction with their collaborative approach and impactful results, positioning Hounders as a suitable partner for businesses seeking to enhance sales strategies in the tech sector. [Read All Reviews](https://clutch.co/profile/hounders?verified=true#reviews) ##### Software Experience Hounders has demonstrated notable expertise in enhancing sales strategies for software companies, particularly in lead generation. Clients have reported significant improvements, such as doubling qualified leads amidst challenging circumstances. The agency's proactive approach, including personalized consultations and effective communication, has been praised. Overall, Hounders is recognized for its impactful contributions to client growth in the software industry, making it a strong candidate for businesses seeking to optimize their sales processes. - 1 review for software industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Lead Generation for CRM SaaS Company (5.0/5, Aug 30, 2021): Hounders is the lead generation partner of a CRM SaaS company. They studied the client’s target market and sales processes, and they implemented a new customer acquisition strategy through email and phone.  [Read Full Review](https://clutch.co/go-to-review/hounders/120493) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have expressed satisfaction with Hounders' pricing and value for money, noting a significant increase in qualified leads as a result of their services. One CEO highlighted the effectiveness of Hounders' outbound lead generation strategy, stating it doubled their qualified leads despite pandemic challenges. The initial no-cost analysis provided by Hounders was also appreciated, as it led to a successful partnership. Overall, the sentiment reflects a strong perception of value relative to the costs incurred. [Read All Reviews](https://clutch.co/profile/hounders?verified=true#reviews) - Less than $10,000 (1 reviews) --- ### [CLM Controller](https://clutch.co/profile/clm-controller) #### 5 out of 5 star rating (7 reviews) - $10,000+ minimum project size - $50 - $99 average hourly rate - 50 - 249 employees - São Paulo, Brazil #### Services Provided - Allocation of Expertise by Percentage - 15% Accounting - 10% Back Office Outsourcing - 10% Corporate Law - 15% Finance & Accounting Outsourcing (FAO) - 10% Financial Advising & Planning - 10% HR Consulting - 10% HR Outsourcing - 10% Business Consulting - 10% Tax Law #### Company description CLM Controller is a comprehensive accounting and tax consultancy firm renowned for its expert handling of tax, payroll, and accounting services. With nearly unanimous praise, 100% of reviews highlight their exceptional service quality and fast, accurate communication. Clients are particularly impressed with their deep understanding of Brazilian law and market trends. The firm's commitment to client satisfaction and accessibility is consistently noted across reviews. [Visit Website](https://en.clmcontroller.com.br/) #### Communicative Clients have consistently praised CLM Controller for their exceptional communication skills. One client noted that the team often responds to queries late at night or on weekends, demonstrating their commitment to client support. Another highlighted that instructions and explanations were always clear and easy to understand, exceeding expectations. Overall, the sentiment regarding communication is highly positive, with clients feeling reassured by the responsiveness and clarity provided by CLM Controller. - Account Services & Company Setup for IT Services Company (5.0/5, Mar 10, 2021): As previously mentioned, CLM's level of communication have far exceeded my expectations. There is rarely a delay in getting a response to my queries and any instructions/explanations I receive are always clear and easy to understand. [Read Full Review](https://clutch.co/go-to-review/clm-controller/93486) - Account Services & Company Setup for IT Services Company (5.0/5, Mar 10, 2021): What I found most impressive was how clearly the team communicates and how easily they understood what I was looking for. Their response time is superb, often answering my questions late at night or on the weekend. [Read Full Review](https://clutch.co/go-to-review/clm-controller/93486) #### Experience in 5 industries CLM Controller has garnered positive feedback across various industries, including Information Technology, Telecommunications, Consulting, IT Services, and Financial Services. Clients commend their expertise in accounting, tax consultancy, and compliance, highlighting their timely communication and thorough understanding of local laws. Particularly strong in supporting tech and financial firms, CLM is recognized for simplifying complex processes and enhancing operational efficiency. Overall, they are well-suited for companies seeking reliable financial management and regulatory compliance. [Read All Reviews](https://clutch.co/profile/clm-controller?verified=true#reviews) ##### Information technology Experience CLM Controller demonstrates strong expertise in accounting and tax consultancy within the Information Technology sector. Clients appreciate their reliable and organized service, highlighting effective communication and prompt responsiveness. The personalized assistance from leadership adds a distinctive touch to their offerings. Overall, feedback reflects high satisfaction, indicating that CLM Controller is a commendable choice for organizations seeking dependable administrative support in the IT industry. - 1 review for information technology industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Accounting for Telecommunications Company (5.0/5, Nov 1, 2024): CLM Controller provides accounting and tax consulting services for a telecommunications company. The team is responsible for the client's accounting and tax obligations. [Read Full Review](https://clutch.co/go-to-review/clm-controller/327718) ##### Telecommunications Experience CLM Controller has garnered positive feedback from clients in the Telecommunications sector, particularly for their expertise in financial record-keeping and compliance with legal regulations. Their team demonstrates strong knowledge of industry-specific challenges, providing valuable insights that enhance decision-making and operational efficiency. Clients appreciate their timely delivery and responsiveness, ensuring seamless project management. Overall, CLM Controller is recognized for their quality services and cultural fit, making them a reliable partner for Telecommunications businesses seeking specialized accounting solutions. - 1 review for telecommunications industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Accounting & Tax Preparation Services for Network Services Provider (5.0/5, Dec 18, 2023): CLM Controller provides accounting and tax preparation services for a network services provider. They prepare tax, legal, and human resources information to comply with Brazilian law. [Read Full Review](https://clutch.co/go-to-review/clm-controller/256836) ##### Consulting Experience CLM Controller has received positive feedback in the Consulting industry for its expertise in accounting, tax, and payroll services. Clients commend the company's alignment with their values and the good value for cost provided. The team is noted for delivering timely and accurate solutions while also offering guidance on legislative and market trends. Overall, their responsiveness and service quality make them a strong candidate for businesses seeking reliable consulting support. - 1 review for consulting industry - 1 review is 5 stars - Unknown avg. project cost - Accounting Services for Global Mobility Services Company (5.0/5, Jul 12, 2023): A global mobility services company has hired CLM Controller for accounting services. Their efforts include taxes and payroll tasks. [Read Full Review](https://clutch.co/go-to-review/clm-controller/215986) ##### IT Services Experience CLM Controller demonstrates strong expertise in the IT Services sector, particularly in company setup and ongoing accounting services. Clients appreciate the team's exceptional communication, responsiveness, and ability to simplify complex processes, ensuring compliance with local regulations. The positive sentiment from clients highlights their reliability and dedication to meeting client needs, making CLM Controller a compelling choice for businesses seeking efficient and professional IT services. - 1 review for it services industry - 1 review is 5 stars - Unknown avg. project cost - Account Services & Company Setup for IT Services Company (5.0/5, Mar 10, 2021): An IT services company hired CLM Controller to help setup their business. The team handles several accounting services like invoicing, paying taxes, and answering financial questions. [Read Full Review](https://clutch.co/go-to-review/clm-controller/93486) ##### Financial services Experience CLM Controller has garnered positive feedback within the Financial services industry for its comprehensive BPO accounting services, including tax, payroll, and accounting. Clients highlight the provider's expertise in navigating tax regulations and delivering tailored solutions that enhance operational efficiency. The collaboration is characterized by effective communication and a reliable partnership, with clients expressing confidence in CLM's competency. Overall, the sentiment reflects a strong alignment with the needs of financial firms, making CLM a suitable choice for businesses seeking robust financial management support. - 1 review for financial services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Accounting Services for Global Distribution Company (5.0/5, Aug 5, 2020): A global distribution company hired CLM Controller to provide accounting services. Their tasks included tax, payroll, and accounting.  [Read Full Review](https://clutch.co/go-to-review/clm-controller/31916) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently commend CLM Controller for their competitive pricing and excellent value for money. One CFO noted that their pricing fit within budget while providing great value, and another client appreciated the cost-effectiveness of outsourcing their accounting needs, minimizing the requirement for internal staff. Overall, the sentiment is positive, highlighting affordability and quality of service as key strengths, with clients expressing satisfaction with the financial insights and compliance support received. [Read All Reviews](https://clutch.co/profile/clm-controller?verified=true#reviews) - $50,000 to $199,999 (3 reviews) #### Very responsive CLM Controller is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Mind Group](https://clutch.co/profile/mind-group) #### 5 out of 5 star rating (10 reviews) - $10,000+ minimum project size - $50 - $99 average hourly rate - 50 - 249 employees - Parque Campolim, Brazil #### Services Provided - Allocation of Expertise by Percentage - 25% Custom Software Development - 25% Customer Service Outsourcing - 25% Mobile App Development - 25% Web Development #### Company description Mind Group is a versatile technology consulting firm specializing in end-to-end digital marketplace solutions, custom platforms, and AI-driven products. Their clients consistently praise their comprehensive approach, technical expertise, and strong project management skills, with success metrics showing 100% on-time delivery and high user satisfaction, as evidenced by positive NPS scores across projects. Approximately 90% of reviewers emphasized their exceptional ability to tailor solutions to specific industry needs. [Visit Website](https://mindconsulting.com.br/?utm_source=clutch.co&utm_medium=referral) #### Exceptional performance Clients have expressed exceptional satisfaction with Mind Consulting's performance, highlighting their ability to deliver a fully customized solution that met specific needs. Notably, one client reported launching their platform on schedule, achieving 1,200 registered users within 30 days and maintaining an average alert latency of 280ms. The proactive communication and agile project management were also praised, with the team demonstrating impressive technical quality and business understanding, leading to a 60% reduction in infrastructure costs. --- ### [Combine Global Recruitment](https://clutch.co/profile/combine-global-recruitment) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - 10 - 49 employees - Sao Paulo, Brazil #### Services Provided - Allocation of Expertise by Percentage - 10% Customer Service Outsourcing - 10% Executive Search - 15% HR Outsourcing - 30% Recruiting - 10% Recruitment Process Outsourcing - 10% Sales Outsourcing - 15% Staffing #### Company description Combine Global Recruitment specializes in structuring management teams for fast-growing companies and creating efficient organizational structures. Their reviews highlight a seamless workflow with prompt, constructive communication, and comprehensive candidate data, facilitating informed decision-making. The feedback is overwhelmingly positive, with clients praising their strategic approach and effectiveness in meeting ambitious growth objectives. The company's ability to quickly grasp core business needs is particularly impressive. [Visit Website](https://combinegr.com/) #### Timely Clients have expressed positive sentiments regarding Combine Global Recruitment's timeliness. One client noted that the workflow was 'very fast, fluid, and constructive,' allowing for expedited processes and early results. Additionally, the prompt access to project professionals facilitated efficient decision-making. The overall feedback suggests that Combine is effective in delivering timely services, meeting the urgent demands of fast-growing organizations. #### Experience in 1 industry Combine Global Recruitment has demonstrated expertise in the Logistics & Supply Chain sector, particularly with fast-growing companies like Nowports. Feedback highlights their strategic approach to building effective teams and company culture, resulting in solid organizational structures and quality candidate pipelines. Clients commend their ability to provide comprehensive data for decision-making and effective communication throughout the engagement. Overall, sentiment in this industry is highly positive, indicating a strong fit for organizations seeking robust recruitment solutions. [Read All Reviews](https://clutch.co/profile/combine-global-recruitment?verified=true#reviews) ##### Logistics & Supply Chain Experience Combine Global Recruitment demonstrates significant expertise in the Logistics & Supply Chain industry, particularly in structuring management teams for fast-growing companies. Clients praise their holistic approach and ability to provide comprehensive candidate data, which enhances decision-making. The seamless communication and proactive engagement from their team contribute to efficient workflows. Overall, feedback reflects strong satisfaction with their strategic impact and the ability to meet aggressive market demands, making them a suitable partner for companies in this sector. - 1 review for logistics & supply chain industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - HR Services for Digital Freight Forwarding Company (5.0/5, Jul 20, 2022): Combine Global Recruitment provided HR services for a digital freight forwarder. They helped scale the client's fast-growing company, including the recruitment and restructuring of their team. [Read Full Review](https://clutch.co/go-to-review/combine-global-recruitment/150857) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have praised Combine Global Recruitment for their holistic approach and strategic insights, which are perceived as valuable in meeting fast growth demands. One client noted the comprehensive candidate data provided, aiding in informed decision-making. Overall, the sentiment reflects satisfaction with the cost-to-value ratio, highlighting that the service's quality justifies the investment. The direct involvement of senior leadership, such as the CEO, was also appreciated, enhancing the perceived value. [Read All Reviews](https://clutch.co/profile/combine-global-recruitment?verified=true#reviews) - $10,000 to $49,000 (1 reviews) #### Very responsive Combine Global Recruitment is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Techsho](https://clutch.co/profile/techsho) #### 4.8 out of 5 star rating (5 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 2 - 9 employees - Rio de Janeiro, Brazil #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Customer Service Outsourcing - 10% Digital Strategy - 10% Email Marketing - 20% Sales Outsourcing - 10% Social Media Marketing - 20% Translation #### Company description Techsho is a lead generation company that excels in providing quality, pre-qualified prospects, particularly for real estate professionals. The company has received overwhelmingly positive feedback, with clients praising its commitment, reliability, and cost-effectiveness. Notably, Techsho's efforts resulted in a 40% reduction in prospecting time and generated 2,500 leads, of which 300 were qualified. [Visit Website](https://techshosolutions.com/) #### Reliable Clients consistently praised Techsho for their reliability and commitment throughout the project. One CEO highlighted their adaptability and smooth project management, stating that Techsho delivered significant results while maintaining effective communication. The client emphasized that Techsho's rigorous lead qualification process ensured they focused on serious buyers, enhancing their overall efficiency. The feedback reflects a strong overall sentiment of reliability, with clients recommending Techsho for its dependable service and value. #### Experience in 1 industry Techsho has demonstrated significant expertise in the real estate sector, particularly in luxury and off-plan properties. Clients commend their ability to enhance lead quality and expand market reach, achieving measurable success in lead generation and appointment bookings. The overall sentiment from real estate professionals highlights Techsho's reliability, strategic approach, and adaptability. This provider is well-suited for real estate businesses seeking targeted marketing solutions and improved sales efficiencies. [Read All Reviews](https://clutch.co/profile/techsho?verified=true#reviews) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have expressed a positive sentiment regarding Techsho's pricing and value for money, noting that their services fit within budget while delivering strong results. One CEO highlighted the 'good value for cost' and emphasized their commitment to providing quality leads, resulting in significant increases in booked appointments and closed deals. Overall, Techsho is recognized for its cost-effectiveness and reliability, making it a recommended choice for businesses seeking growth. [Read All Reviews](https://clutch.co/profile/techsho?verified=true#reviews) --- ### [Neobpo](https://clutch.co/profile/neobpo) - 10,000+ employees - São Paulo, Brazil #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 40% Call Center Services - 10% Digital Strategy - 10% IT Managed Services - 10% Business Consulting #### Company description Neobpo is a call center service. Launched in 2017, the team specializes in Call Center Services and Back Office Outsourcing. The company is based in São Paulo, Brazil. [Visit Website](https://neobpo.com.br/) --- ### [QualityCalls Lead Generation](https://clutch.co/profile/qualitycalls-lead-generation) - 250 - 999 employees - Fortaleza, Brazil #### Services Provided - Allocation of Expertise by Percentage - 40% Call Center Services - 20% Customer Service Outsourcing - 20% Market Research - 20% Sales Outsourcing #### Company description Launched in 2012, QualityCalls Lead Generation is a telephone answering service. Their team focuses on Call Center Services and Market Research. [Visit Website](http://www.qualitycalls.biz/) #### 50% of employees work in Fortaleza office Fortaleza, Brazil Avenida Desembargador Colombo de Sousa 890 CEP 60 301 - 400 employees +55 85 8623 1450 [See All Locations (2)](https://clutch.co/profile/qualitycalls-lead-generation#location) --- ### [Vermont XCenter](https://clutch.co/profile/vermont-xcenter) - 250 - 999 employees - Sao Paulo, Brazil #### Services Provided - Allocation of Expertise by Percentage - 40% Call Center Services - 10% IT Strategy Consulting - 10% Business Consulting - 40% Sales Outsourcing #### Company description Vermont XCenter, a midsize answering service company, is based in Sao Paulo, Brazil. Their services include Call Center Services and Sales Outsourcing. [Visit Website](https://www.vermont.com.br//) --- ### [VGX Contact Center](https://clutch.co/profile/vgx-contact-center) - 1,000 - 9,999 employees - Montes Claros, Brazil #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 50% Customer Service Outsourcing #### Company description Call center service and Customer Service Outsourcing company VGX Contact Center was founded in 2013. The agency provides Call Center Services and Customer Service Outsourcing, and is large. [Visit Website](https://www.vgxcontactcenter.com.br/) --- ### [Explorer Call Center](https://clutch.co/profile/explorer-call-center) - 250 - 999 employees - Porto Alegre, Brazil #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 50% Customer Service Outsourcing #### Company description Founded in 2009, Explorer Call Center is an answering service company and Customer Service Outsourcing company. The team offers Call Center Services and Customer Service Outsourcing. [Visit Website](https://www.explorercallcenter.com.br/) --- ### [Style Call Center Solutions](https://clutch.co/profile/style-call-center-solutions) - 250 - 999 employees - Belo Horizonte, Brazil #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 50% Customer Service Outsourcing #### Company description Style Call Center Solutions is a Belo Horizonte, Brazil-based call center and Customer Service Outsourcing company. Their services include Call Center Services and Customer Service Outsourcing. [Visit Website](https://estilocallcenter.com.br/) --- ### [Central 24 Hours](https://clutch.co/profile/central-24-hours) - 250 - 999 employees - Barra da Tijuca, Brazil #### Services Provided - Allocation of Expertise by Percentage - 40% Call Center Services - 10% Customer Service Outsourcing - 20% Digital Strategy - 20% IT Strategy Consulting - 10% Sales Outsourcing #### Company description Central 24 Hours is a call center. Their midsize team is headquartered in Barra da Tijuca, Brazil. Their team specializes in Call Center Services and Digital Strategy. [Visit Website](https://www.central24horas.com.br/) --- ### [POLO Telecom](https://clutch.co/profile/polo-telecom) - 10 - 49 employees - Manaus, Brazil #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% Customer Service Outsourcing - 25% Sales Outsourcing #### Company description POLO Telecom, a small phone answering service, is based in Manaus, Brazil. Their services include Call Center Services and Back Office Outsourcing. [Visit Website](https://www.polotelecom.com.br/) --- ### [AG Call Center](https://clutch.co/profile/ag-call-center) - 10 - 49 employees - Sao Paulo, Brazil #### Services Provided - Allocation of Expertise by Percentage - 40% Call Center Services - 30% Customer Service Outsourcing - 30% Sales Outsourcing #### Company description AG Call Center is a small phone answering service launched in 2002. Their team specializes in Call Center Services and Customer Service Outsourcing. [Visit Website](https://agcallcenter.com.br/) --- ### [Com.unique Call Center](https://clutch.co/profile/comunique-call-center) - 10 - 49 employees - Vila Velha, Brazil #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 30% Call Center Services - 25% Customer Service Outsourcing - 25% Sales Outsourcing #### Company description Com.unique Call Center is an answering service company founded in 2016. Their services include Call Center Services and Customer Service Outsourcing. [Visit Website](https://comuniquecallcenter.com.br/) --- ### [Cobrart](https://clutch.co/profile/cobrart) - 50 - 249 employees - Downtown - Rio de Janeiro,, Brazil #### Services Provided - Allocation of Expertise by Percentage - 70% Call Center Services - 30% Customer Service Outsourcing #### Company description Cobrart is a call center company. The Downtown - Rio de Janeiro,, Brazil-based firm was launched in 2011. Their team focuses on Call Center Services and Customer Service Outsourcing. [Visit Website](https://www.cobrart.com/) --- ### [EBANX](https://clutch.co/profile/ebanx) - 250 - 999 employees - Curitiba, Brazil #### Services Provided - Allocation of Expertise by Percentage - 100% Back Office Outsourcing #### Company description EBANX is a Back Office Outsourcing company established in 2012. Their team provides Back Office Outsourcing. [Visit Website](https://www.ebanx.com/en/) --- ### [Altio BPO and Technology](https://clutch.co/profile/altio-bpo-technology) - $5,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - sao paulo, Brazil #### Services Provided - Allocation of Expertise by Percentage - 50% Custom Software Development - 40% Call Center Services - 10% Web Design #### Company description Founded in 2011, Altio BPO and Technology is a software development firm and call center service. The firm focuses on Custom Software Development and Call Center Services, and is midsize. [Visit Website](https://www.altio.com.br) --- ### [Doctor Sac Contact Center](https://clutch.co/profile/doctor-sac-contact-center) - 10 - 49 employees - Rio de Janeiro, Brazil #### Services Provided - Allocation of Expertise by Percentage - 80% Call Center Services - 20% Customer Service Outsourcing #### Company description Doctor Sac Contact Center is a call center company. The team provides Call Center Services and Customer Service Outsourcing, and the company is in Rio de Janeiro, Brazil. [Visit Website](http://www.doctorsac.com.br) --- ### [BAHIA CALL CENTER](https://clutch.co/profile/bahia-call-center) - 2 - 9 employees - Salvador, Brazil #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% Customer Service Outsourcing - 25% Business Consulting #### Company description BAHIA CALL CENTER is a Business Consulting company. Their small team is in Salvador, Brazil. Their services include Business Consulting and Call Center Services. [Visit Website](http://www.bahiacallcenter.com.br/) --- ### [RedFox Digital Solutions](https://clutch.co/profile/redfox-digital-solutions) - $25,000+ minimum project size - $100 - $149 average hourly rate - 50 - 249 employees - São Paulo, Brazil #### Services Provided - Allocation of Expertise by Percentage - 30% Customer Service Outsourcing - 35% Digital Strategy - 35% Business Consulting #### Company description RedFox Digital Solutions is a Digital Strategy company. Headquartered in São Paulo, Brazil, the team focuses on Digital Strategy and Business Consulting. [Visit Website](https://redfox.tech/) --- ### [Tempo Soluções BPO](https://clutch.co/profile/tempo-solu-es-bpo) - $10,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees - Duque de Caxias, Brazil #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 30% Business Consulting - 30% Transcription #### Company description Tempo Soluções BPO is a Back Office Outsourcing company. The team is based in Duque de Caxias, Brazil, and their services include Back Office Outsourcing and Business Consulting. [Visit Website](https://www.temposolucoes.com.br/bposervices) --- ### [EXE Outsourcing Office](https://clutch.co/profile/exe-outsourcing-office) - 10 - 49 employees - Goiânia, Brazil #### Services Provided - Allocation of Expertise by Percentage - 40% Accounting - 30% Back Office Outsourcing - 30% Customer Service Outsourcing #### Company description Accounting company EXE Outsourcing Office is headquartered in Goiânia, Brazil. They specialize in Accounting and Back Office Outsourcing. [Visit Website](http://exegestaoempresarial.com.br) --- ### [Amaro Group](https://clutch.co/profile/amaro-group) - 50 - 249 employees - Sao Paulo, Brazil #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Amaro Group is a call center service. They are based in Sao Paulo, Brazil and have midsize team. They provide Call Center Services. [Visit Website](https://www.amaro.com.br/) --- ### [InHouse Contact Center and Information Technology](https://clutch.co/profile/inhouse-contact-center-information-technology) - 50 - 249 employees - Santo Amaro, Brazil #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Headquartered in Santo Amaro, Brazil, InHouse Contact Center and Information Technology is a call center company. They provide Call Center Services and were founded in 1988. [Visit Website](https://www.inhouse.com.br/) --- ### [AHEAD Infraestrutura para Contact Centers](https://clutch.co/profile/ahead-infraestrutura-para-contact-centers) - 50 - 249 employees - São Paulo, Brazil #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Established in 2007, AHEAD Infraestrutura para Contact Centers is a midsize answering service company. Their services include Call Center Services. [Visit Website](http://www.aheadinfra.com.br/) --- ### [Daleth AC Ambiente Colaborativo](https://clutch.co/profile/daleth-ac-ambiente-colaborativo) - 50 - 249 employees - Sao Paulo, Brazil #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Founded in 2008, Daleth AC Ambiente Colaborativo, a midsize answering service, is located in Sao Paulo, Brazil. Their team provides Call Center Services. [Visit Website](http://www.daleth.com.br/) --- ### [ALKES](https://clutch.co/profile/alkes) - 50 - 249 employees - Sao Paulo, Brazil #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description ALKES is an answering service. Headquartered in Sao Paulo, Brazil, the company focuses on Call Center Services. [Visit Website](https://alkes.com.br/) --- ### [i9 Contact Center](https://clutch.co/profile/i9-contact-center) - 50 - 249 employees - Sao Paulo, Brazil #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Founded in 2009, i9 Contact Center is a midsize answering service company based in Sao Paulo, Brazil. Their team focuses on Call Center Services. [Visit Website](http://www.i9contactcenter.com.br/) --- ### [Top Use - Headsets](https://clutch.co/profile/top-use-headsets) - 50 - 249 employees - Cotia , Brazil #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Top Use - Headsets is an answering service headquartered in Cotia , Brazil. Founded in 1996, the team focuses on Call Center Services. [Visit Website](http://www.topuse.com.br/) --- ### [Diallink](https://clutch.co/profile/diallink) - 50 - 249 employees - SAO PAULO, Brazil #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Diallink is a call center company. In SAO PAULO, Brazil, the agency was founded in 2006. Their services include Call Center Services. [Visit Website](http://www.diallink.com.br/) --- ### [Locaweb](https://clutch.co/profile/locaweb-0) - 50 - 249 employees - São Paulo, SP, Brazil #### Services Provided - Allocation of Expertise by Percentage - 70% Back Office Outsourcing - 30% Business Consulting #### Company description Locaweb is a Back Office Outsourcing company. They were launched in 2008, and their services include Back Office Outsourcing and Business Consulting. [Visit Website](https://mcjconsultoria.com.br/) --- ### [Belluno Call Center](https://clutch.co/profile/belluno-call-center) - 50 - 249 employees - Cacapava do Sul, Brazil #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Belluno Call Center, a telephone answering service, was launched in 2010. The team provides Call Center Services. [Visit Website](https://bellunotec.com.br/) --- ### [WEpayments](https://clutch.co/profile/wepayments) - 50 - 249 employees - Curitiba, Brazil #### Services Provided - Allocation of Expertise by Percentage - 100% Back Office Outsourcing #### Company description WEpayments, a Back Office Outsourcing company, was launched in 2019. The firm offers Back Office Outsourcing, and is midsize. [Visit Website](https://wepayments.com/) --- ### [JobHome](https://clutch.co/profile/jobhome) - 10 - 49 employees - Sao Paulo, Brazil #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description JobHome is a telephone answering service. The Sao Paulo, Brazil-based agency was founded in 2017. Their services include Call Center Services. [Visit Website](https://jhome.com.br/) --- ### [BlueLab](https://clutch.co/profile/bluelab) - 10 - 49 employees - Sao Paulo, Brazil #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description BlueLab is a call center. Located in Sao Paulo, Brazil, the team offers Call Center Services. [Visit Website](http://www.bluelab.com.br/) --- ### [ARC TELECOM](https://clutch.co/profile/arc-telecom) - 10 - 49 employees - Sao Paulo, Brazil #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Located in Sao Paulo, Brazil, ARC TELECOM is a small call center service. Their services include Call Center Services. [Visit Website](http://arctelecom.com.br/) --- ### [Kindico Digital Marketing Agency Ltd](https://clutch.co/profile/kindico-digital-marketing-agency) - 10 - 49 employees - Sao Paulo, Brazil #### Services Provided - Allocation of Expertise by Percentage - 50% Affiliate Marketing - 50% Sales Outsourcing #### Company description Kindico Digital Marketing Agency Ltd is an Affiliate Marketing and Sales Outsourcing company founded in 2016. The team specializes in Affiliate Marketing and Sales Outsourcing. [Visit Website](https://kindico.com/) --- ### [Grupo Meta RH](https://clutch.co/profile/grupo-meta-rh) - 50 - 249 employees - São Paulo, Brazil #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 50% HR Consulting - 10% Recruiting #### Company description Grupo Meta RH is a HR Consulting company headquartered in São Paulo, Brazil. Their services include HR Consulting and Back Office Outsourcing. [Visit Website](http://www.grupometarh.com.br/) --- ### [Ayty Tech](https://clutch.co/profile/ayty-tech) - 50 - 249 employees - Florianópolis, Brazil #### Services Provided - Allocation of Expertise by Percentage - 24% Call Center Services - 20% CRM Consulting and SI - 16% Customer Service Outsourcing - 10% E-Commerce Development - 10% IT Managed Services - 20% IT Strategy Consulting #### Company description Founded in 2008, Ayty Tech is a midsize answering service company. Their services include Call Center Services and CRM consulting and SI. [Visit Website](https://www.aytytech.com/) --- ### [Specialisterne Brasil](https://clutch.co/profile/specialisterne-brasil) - 50 - 249 employees - Sao Paulo, Brazil #### Services Provided - Allocation of Expertise by Percentage - 10% BI & Big Data Consulting & SI - 10% Back Office Outsourcing - 10% Corporate Training & Coaching - 20% Customer Service Outsourcing - 10% Document Digitization & Management - 10% IT Managed Services - 10% Cybersecurity - 10% IT Strategy Consulting - 10% Business Consulting #### Company description Founded in 2015, Specialisterne Brasil is a Customer Service Outsourcing company. The firm focuses on Customer Service Outsourcing and IT strategy consulting, and is midsize. [Visit Website](https://specialisternebrasil.com/) --- ### [WebOps](https://clutch.co/profile/webops-0) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Sao Paolo, Brazil #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Customer Service Outsourcing - 20% Recruiting - 20% Recruitment Process Outsourcing - 20% Staffing #### Company description WebOps is a Back Office Outsourcing company established in 2017. Their services include Back Office Outsourcing and Customer Service Outsourcing. [Visit Website](http://webopsllc.com) #### 58% of employees work in Sao Paolo office Sao Paolo, Brazil Avenida Paulista 31 - 40 employees +5511996930611 [See All Locations (2)](https://clutch.co/profile/webops-0#location) --- ### [VIVA | Virtual Assistants](https://clutch.co/profile/viva-virtual-assistants-0) - 2 - 9 employees - Salvador, Brazil #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 5% Business Continuity Management - 20% Corporate Travel Management - 5% Customer Service Outsourcing - 20% Business Consulting #### Company description VIVA | Virtual Assistants is a small Back Office Outsourcing company. Founded in 2025, the team provides Back Office Outsourcing and Business Consulting. [Visit Website](https://vivavirtuals.com) --- ### [Attende Call Center](https://clutch.co/profile/attende-call-center) - 2 - 9 employees - Goiânia, Brazil #### Services Provided - Allocation of Expertise by Percentage - 70% Customer Service Outsourcing - 30% IT Managed Services #### Company description Based in Goiânia, Brazil, Attende Call Center is a small Customer Service Outsourcing company. The team specializes in Customer Service Outsourcing and IT managed services. [Visit Website](https://www.attende.com.br/) --- ### [TOP | Financeiro Digital](https://clutch.co/profile/top-financeiro-digital) - 2 - 9 employees - Rio de Janeiro, Brazil #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 50% Finance & Accounting Outsourcing (FAO) #### Company description TOP | Financeiro Digital is a Back Office Outsourcing and Finance & Accounting Outsourcing (FAO) company. Their services include Back Office Outsourcing. [Visit Website](https://www.topbpo.com.br/) --- ### [Receita Previsível Appointment Setting](https://clutch.co/profile/receita-previs-vel-appointment-setting) - $1,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees - Ribeirão Preto, SP, Brazil #### Services Provided - Allocation of Expertise by Percentage - 20% Account-Based Marketing - 20% Demand Generation Marketing - 20% Market Research - 40% Sales Outsourcing #### Company description Sales Outsourcing company Receita Previsível Appointment Setting was founded in 2023. The small team provides Sales Outsourcing and Market Research. [Visit Website](https://receitaprevisivelagendas.com) --- ### [Customer Umbrella](https://clutch.co/profile/customer-umbrella) #### 5 out of 5 star rating (20 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - São Paulo, Brazil #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Content Moderation Services - 10% Customer Service Outsourcing - 10% Data Annotation Services - 10% Employer of Record (EOR) Services - 10% PEO/Employee Leasing - 10% Recruiting - 10% Sales Outsourcing - 10% Staffing #### Company description Customer Umbrella is a versatile customer support and development service provider, offering services such as software development, customer support, and content moderation. The company is praised for its seamless integration, high-quality deliverables, and exceptional project management. Reviewers highlight a 100% positive feedback rate, often emphasizing their responsive communication, adept problem-solving skills, and alignment with company values. Customer Umbrella consistently exceeds expectations, fostering strong partnerships. [Visit Website](https://www.customerumbrella.com) #### Experience in 8 industries Customer Umbrella demonstrates significant expertise across various industries, including Software, Gambling, Design, Manufacturing, Gaming, Retail, Healthcare, and Utilities. Their strengths lie in enhancing operational efficiency, customer support, and seamless integration with client teams. Reviews reflect a positive sentiment regarding their adaptability, responsiveness, and commitment to exceptional service. Clients in the Gaming and Healthcare sectors particularly commend their tailored solutions and proactive communication, making them a strong fit for businesses seeking reliable support in customer-centric environments. [Read All Reviews](https://clutch.co/profile/customer-umbrella?verified=true#reviews) ##### Software Experience Customer Umbrella has demonstrated significant expertise in the software industry, providing high-quality development teams that seamlessly integrate with clients' operations. Their strengths include timely delivery, effective communication, and a strong alignment with client goals, leading to impressive project outcomes such as improved sprint velocity and early product releases. Clients commend their flexibility and cultural fit, highlighting the company's commitment to delivering value and fostering collaboration. Overall, Customer Umbrella is well-suited for businesses seeking reliable software development partners. - 1 review for software industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Dev Staff Augmentation for Salesforce Consultancy (5.0/5, Jun 24, 2025): Customer Umbrella augmented the development team of a Salesforce consultancy. The team worked on frontend and backend development, CI/CD pipeline optimization, UI component creation, and API integration. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/384625) ##### Gambling Experience Customer Umbrella has demonstrated substantial expertise in enhancing customer support for the gambling industry, specifically in online sports betting and casino services. Clients commend their exceptional professionalism and commitment to delivering outstanding service, leading to increased support efficiency and positive user feedback. Their ability to seamlessly integrate into existing systems and provide tailored support solutions positions them as a valuable partner for companies seeking to improve customer experiences in the gambling sector. - 1 review for gambling industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support Services for Sports Betting & Gambling Firm (5.0/5, Mar 3, 2024): Customer Umbrella provided customer support services for a sports betting and gambling firm. Their responsibilities included outbound calls, live chat support, and answering customer email inquiries. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/272817) ##### Design Experience Customer Umbrella has demonstrated considerable expertise in content moderation within the design industry, as highlighted by a client who praised their deep understanding of safety and legal compliance. The company's strengths lie in their proactive problem-solving, exceptional communication, and meticulous attention to detail, which have significantly improved user experience and platform safety. Overall, the sentiment reflects strong professionalism and a commitment to outstanding service, making them a reliable partner for projects in the design sector. - 1 review for design industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back Office Support for Photo Organization Platform (5.0/5, Mar 1, 2024): Customer Umbrella provided back office support for a photo organization platform. The team was responsible for customer service, safety training sessions, and CMS integration for user-generated content management. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/272547) ##### Manufacturing Experience Customer Umbrella has demonstrated exceptional expertise in enhancing operational efficiencies within the Manufacturing industry, particularly in electronics. Clients have praised their multilingual support and proactive communication strategies, which significantly improved scheduling accuracy and customer satisfaction. Their commitment to understanding client needs and seamless integration with existing workflows has resulted in tangible improvements, making them a strong candidate for manufacturing businesses seeking reliable service enhancement and operational support. - 1 review for manufacturing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Electronics Manufacturer (5.0/5, Feb 28, 2024): Customer Umbrella managed outbound phone calls and emails in seven languages for an electronics manufacturer. This included evaluating and integrating with the client's workflows and arranging hardware pickups. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/271938) ##### Gaming Experience Customer Umbrella has received positive feedback from various clients in the Gaming industry, highlighting their exceptional customer support and integration into client workflows. Clients appreciate the team's expertise in handling player inquiries through calls, live chat, and email, which has significantly improved response times and player satisfaction. Their commitment to personalized service and adaptability to specific gaming needs has resulted in a seamless partnership, enhancing overall player engagement and brand loyalty. - 4 reviews for gaming industry - 4 reviews are 5 stars - Less than $10,000 avg. project cost - Customer Support for Game Development Company (5.0/5, Jan 20, 2023): Customer Umbrella provides customer support services for a game development company. They handle all player requests, reply to support tickets and reviews, and resolve bugs within the game. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/177049) - Customer Support Outsourcing for Game Development Company (5.0/5, Aug 23, 2023): Customer Umbrella provides customer support services for a game development company. The team is in charge of addressing any customer queries and concerns across various platforms (e.g., email, live chat). [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/227683) - Back Office Outsourcing for Gaming Company (5.0/5, Feb 9, 2024): Customer Umbrella provides ongoing call center services for a gaming company. The team handles outbound calls, live chat, and email support. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/267657) - Customer Support Services for Gaming Machines Company (5.0/5, Feb 17, 2024): Customer Umbrella provides customer support services for a gaming machines company. The team has created a strategy that addresses the client’s outbound calls, live chat support, and email management needs. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/269503) ##### Retail Experience Customer Umbrella has demonstrated exceptional expertise in enhancing retail operations, particularly in customer service and back-office management. Clients have praised their tailored solutions and seamless integration, which significantly improved response times and customer satisfaction. The overall sentiment is one of strong partnership, with reviews highlighting their commitment to excellence and adaptability. Retail companies seeking a dedicated collaborator to streamline processes and elevate customer experience will find Customer Umbrella to be a valuable asset. - 1 review for retail industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back Office Support for Furniture & Home Decor Company (5.0/5, Feb 7, 2024): Customer Umbrella provides ongoing back office support for a furniture and home decor company, including live chat support, email inquiry management, and product page content development. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/267071) ##### Healthcare Experience Customer Umbrella has received positive feedback from healthcare clients, highlighting their expertise in improving operational efficiency through effective appointment scheduling and customer service. Clients noted a significant reduction in workload stress and praised the professionalism and clarity of communication from their representatives. The company's proactive problem-solving approach and alignment with client values further enhance its reputation, making it a strong candidate for potential clients seeking reliable support in the Healthcare industry. - 1 review for healthcare industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Healthcare Company (5.0/5, Feb 5, 2024): Customer Umbrella provides call center services for a healthcare company. The team is responsible for answering phone inquiries and scheduling appointments, and they tailor scripts based on the client's needs. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/266408) ##### Utilities Experience Customer Umbrella has garnered positive feedback in the Utilities sector, particularly for their adept handling of seasonal call overflow, which has led to ongoing partnerships. Clients appreciate their effective training and quality monitoring, which ensures consistent service quality. Their ability to quickly adapt and find skilled operators has been noted as a key strength, making them a suitable choice for businesses looking for reliable customer support solutions within the Utilities industry. - 1 review for utilities industry - Less than $10,000 avg. project cost - Call Center Services for Software Automation Company (4.5/5, Apr 15, 2021): To accommodate massive calls, Customer Umbrella is supporting an in-house call center. They are tasked with providing customer service, which handles tech questions and inquiries.  [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/125873) #### 4.7 out of 5.0 rating for cost What Clients Have Said Client feedback on Customer Umbrella consistently highlights their strong value for money, with many noting that their pricing aligns well with budget expectations. One client emphasized that Customer Umbrella’s pricing fit their budget while delivering high-quality service, stating they experienced a significant boost in customer satisfaction and operational efficiency. Overall sentiment indicates that clients appreciate the balance of cost and quality, with several reviews mentioning the impressive results achieved without exceeding budgets. [Read All Reviews](https://clutch.co/profile/customer-umbrella?verified=true#reviews) - $10,000 to $49,000 (9 reviews) - Less than $10,000 (2 reviews) #### Completed projects in 5 countries - Canada (1 projects) - Cyprus (2 projects) - Germany (2 projects) - United States (5 projects) - England (1 projects) [View Reviews](https://clutch.co/profile/customer-umbrella?verified=true#reviews) #### 11% of employees work in São Paulo office São Paulo, Brazil Av. Paulista Bela Vista 50 - 75 employees +359885379385 [See All Locations (5)](https://clutch.co/profile/customer-umbrella#location) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria. Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them. 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