# Top BPO Companies in Edmonton Recommended BPO companies in Edmonton include Consentia Inc., CommAlert, Global Empire Corporation, MetCredit, Priority Credit Management Corp., It's Your Time Business Services Inc., Kroll Communications Inc., EnviroShred, Select Call Centre, 360 Media Consulting. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top BPO Companies in Edmonton Ratings Updated: Sep 17, 2026 ### [Consentia Inc.](https://clutch.co/profile/consentia) #### 5 out of 5 star rating (4 reviews) - 50 - 249 employees - Edmonton, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 70% Document Digitization & Management - 10% Business Consulting - 10% Transcription #### Company description Consentia Inc. is a records management company specializing in document digitization and secure disposal services. Reviews indicate high satisfaction, with approximately 75% of clients praising their excellent customer service, compliance expertise, and efficiency. Clients appreciate their tailored solutions and professionalism, resulting in successful project outcomes and a smooth workflow. Minor delays were noted but deemed insignificant in relation to overall project success. [Visit Website](https://consentia.com/?utm_source=google+organic&utm_medium=clutch&utm_campaign=referral) #### Flexible Clients have praised Consentia Inc. for their flexibility in accommodating changing project needs. A General Manager noted that Liz was particularly adaptable, ensuring that all adjustments were met without issues. Overall, the feedback reflects a strong sentiment of satisfaction, highlighting the company's ability to deliver on time while remaining responsive to client requirements, thus contributing to a seamless project experience. - Document Digitization & Management for Hotel (5.0/5, Jan 15, 2024): Consentia was able to complete our project on time. Liz and Rod were extremely helpful in making sure our needs were taken care of. There were some minor changes along the way, and Liz was flexible in accommodating our changing needs. [Read Full Review](https://clutch.co/go-to-review/consentia/261599) #### Experience in 4 industries Consentia Inc. has demonstrated expertise across multiple industries, including Hospitality & Leisure, Construction, Nonprofit, and Real Estate. Clients commend their strong customer service, efficient project management, and ability to ensure compliance with industry regulations. In Hospitality, they effectively digitized and organized files, while in Construction, they successfully scanned and categorized documents. Nonprofits appreciated their thorough document destruction services, and Real Estate clients valued their compliance-focused solutions. Overall, Consentia Inc. is well-suited for projects requiring meticulous records management and digitization. [Read All Reviews](https://clutch.co/profile/consentia?verified=true#reviews) ##### Hospitality & leisure Experience Consentia Inc. demonstrates considerable expertise in the Hospitality & leisure industry, particularly in document management solutions. A General Manager at Holiday Inn Express praised their effective digitization and secure disposal of sensitive documents, highlighting the company's adaptability and exceptional customer service. The project was completed on time, reflecting Consentia's reliability. Overall, feedback indicates that Consentia is well-suited for hospitality businesses seeking efficient document organization and management. - 1 review for hospitality & leisure industry - 1 review is 5 stars - Unknown avg. project cost - Document Digitization & Management for Hotel (5.0/5, Jan 15, 2024): Consentia Inc. provided document digitization and management services to a hotel. They digitized and organized all the client's files and shredded confidential documents that were no longer needed. [Read Full Review](https://clutch.co/go-to-review/consentia/261599) ##### Construction Experience Feedback from Bilt Construction highlights Consentia Inc.'s expertise in digitizing and categorizing construction documents. The client praised their excellent project management, timely communication, and strong customer service, noting that their knowledgeable staff provided significant value. Despite a minor delay, the overall sentiment remains positive, indicating that Consentia's services align well with the needs of the construction industry and may be a suitable choice for similar projects. - 1 review for construction industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Document Management for Construction Company (5.0/5, Jan 10, 2024): Consentia Inc. scanned old architectural and engineering documents for a construction company. They categorized them based on client and project. [Read Full Review](https://clutch.co/go-to-review/consentia/260705) ##### Nonprofit Experience Consentia Inc. has demonstrated exceptional expertise in serving the nonprofit sector, particularly in secure document management. Clients highlight their outstanding customer service, efficiency, and ability to navigate the complexities of compliance, specifically with FOIP regulations. The seamless communication and comprehensive service offerings have left clients satisfied and confident in managing sensitive information. Overall, Consentia Inc. is highly regarded as a reliable partner for nonprofit organizations seeking document disposal solutions. - 1 review for nonprofit industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Infrastructure Migration for Nonprofit (5.0/5, Dec 16, 2022): A nonprofit hired Consentia Inc. to help them migrate, destroy, and dispose of their paper files that were no longer needed.  [Read Full Review](https://clutch.co/go-to-review/consentia/172404) ##### Real estate Experience Consentia Inc. demonstrates strong expertise in the real estate industry, particularly in records management and compliance. Clients, such as Jaffer Realty Inc., commend their ability to digitize processes, ensuring adherence to regulatory guidelines while enhancing operational efficiency. The team is noted for their proactive communication and deep understanding of industry needs. Overall, Consentia is positioned as a reliable partner for real estate businesses seeking to modernize and achieve compliance. - 1 review for real estate industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Scanning & Records Mngmt Consult for Boutique Brokerage (5.0/5, Dec 12, 2022): Consentia Inc. was brought in by a boutique real estate brokerage company to help digitize their offline files. The goal is to help the client achieve full compliance with the Real Estate Council of Alberta. [Read Full Review](https://clutch.co/go-to-review/consentia/171578) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Consentia Inc.'s strong value for money, noting that their pricing is competitive and aligned with the quality of service provided. For instance, a General Manager appreciated the 'good value for cost' and exceptional customer service, while a construction President mentioned that the cost was comparable to others but with superior service. Overall, the sentiment reflects satisfaction with the company's pricing and the efficiency of their services. [Read All Reviews](https://clutch.co/profile/consentia?verified=true#reviews) - Less than $10,000 (2 reviews) - $10,000 to $49,000 (1 reviews) --- ### [CommAlert](https://clutch.co/profile/commalert) #### 5 out of 5 star rating (2 reviews) - $50,000+ minimum project size - $150 - $199 average hourly rate - 50 - 249 employees - Edmonton, Canada #### Services Provided - Allocation of Expertise by Percentage - 15% Building Security Services - 35% Business Continuity Management - 35% Call Center Services - 15% Business Consulting #### Company description The CommAlert Group is a professional call center service provider specializing in after-hours support and inbound call handling. They have received overwhelmingly positive feedback, with 100% of reviewers praising their exceptional customer service and commitment to exceeding expectations. Clients appreciate their effective communication and ability to enhance business operations through strategic call management. [Visit Website](https://commalert.com/) #### High-quality work The CommAlert Group has received high praise for their high-quality work, particularly in providing exceptional after-hours support and ensuring a 100% call answer rate. Clients highlight their commitment to customer service, stating it is 'number one.' The use of advanced tools and technologies further enhances their service delivery, making them a valuable partner. Overall, the sentiment reflects strong satisfaction with their reliable and effective support. - Call Center Services for Software & Development Agency (5.0/5, Jan 10, 2022): The CommAlert team uses best-of-breed tools and technologies, including developing their own platforms to change the marketplace. [Read Full Review](https://clutch.co/go-to-review/commalert/8354) #### Experience in 2 industries The CommAlert Group has received positive feedback primarily from clients in the Advertising & Marketing and Software industries. Clients commend their exceptional inbound call handling and after-hours support, emphasizing their professionalism and commitment to customer service. The advertising sector noted increased client acquisition, while the software industry highlighted a strategic advantage through 24/7 availability. Overall, sentiment is highly favorable, indicating that CommAlert is a strong fit for businesses seeking reliable call management and customer support solutions. [Read All Reviews](https://clutch.co/profile/commalert?verified=true#reviews) ##### Advertising & marketing Experience The CommAlert Group is highly regarded in the Advertising & marketing industry for their exceptional call handling and lead capture services. Clients appreciate their professionalism and commitment to enhancing brand reputation during customer interactions. With a strong emphasis on communication and timely responses, they consistently exceed expectations. Their expertise has led to increased client acquisition for businesses, making them a valuable partner for companies seeking to optimize their inbound marketing efforts. - 1 review for advertising & marketing industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services For Digital Marketing Agency (5.0/5, Jan 31, 2022): The CommAlert Group provides call center services for a digital marketing agency. They are supporting the client's offline business hours and handle inbound calls. [Read Full Review](https://clutch.co/go-to-review/commalert/9932) ##### Software Experience The CommAlert Group is highly regarded in the Software industry for their exceptional customer service and responsive after-hours support. Clients appreciate their local presence and 24/7 availability, which significantly enhances business operations. Their development of proprietary platforms and usage of best-of-breed technologies demonstrate their commitment to innovation. Overall, feedback indicates a strong alignment between their services and client needs, making them a valuable partner for businesses seeking reliable software solutions. - 1 review for software industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Software & Development Agency (5.0/5, Jan 10, 2022): A software and digital platform development agency partnered with The CommAlert Group for after-hours support and on-call services. The client wanted to be available 24/7. [Read Full Review](https://clutch.co/go-to-review/commalert/8354) #### 5.0 out of 5.0 rating for cost What Clients Have Said CommAlert is frequently praised for its exceptional value for money, as clients report a significant return on investment through improved client acquisition and 100% call answer rates. One client noted that CommAlert's services led to more clients than ever, emphasizing the company's effectiveness in lead capture. Overall, clients appreciate CommAlert's commitment to high-quality service and responsiveness, indicating that their pricing aligns well with the value provided. [Read All Reviews](https://clutch.co/profile/commalert?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $50,000 to $199,999 (1 reviews) --- ### [Global Empire Corporation](https://clutch.co/profile/global-empire-corporation) - $50,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Edmonton, Canada #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 30% Call Center Services - 20% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Global Empire Corporation is a Back Office Outsourcing company in Edmonton, Canada. They offer Back Office Outsourcing and Call Center Services. [Visit Website](https://www.globalempire.com) --- ### [MetCredit](https://clutch.co/profile/metcredit) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Edmonton, Canada #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description MetCredit is a phone answering service established in 1973. Their team focuses on Call Center Services. [Visit Website](https://www.metcredit.com/) --- ### [Priority Credit Management Corp.](https://clutch.co/profile/priority-credit-management-corp) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Edmonton, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 80% Call Center Services - 10% Business Consulting #### Company description In Edmonton, Canada and Ann Arbor, Michigan, Priority Credit Management Corp. Is a small telephone answering service. Their services include Call Center Services and Back Office Outsourcing. [Visit Website](http://www.pcmcorp.com) --- ### [It's Your Time Business Services Inc.](https://clutch.co/profile/its-your-time-business-services) - $1,000+ minimum project size - $50 - $99 average hourly rate - 10 - 49 employees - Edmonton, Canada #### Services Provided - Allocation of Expertise by Percentage - 45% Accounting - 35% Back Office Outsourcing - 5% Call Center Services - 15% HR Consulting #### Company description Accounting company It's Your Time Business Services Inc. Is based in Vancouver, Canada and Edmonton, Canada. They offer Accounting and Back Office Outsourcing. [Visit Website](https://www.itsyourtime.ca/) #### 31% of employees work in Edmonton office Edmonton, Canada 10436 81 Avenue Northwest 2 - 5 employees 5877734644 [See All Locations (2)](https://clutch.co/profile/its-your-time-business-services#location) --- ### [Kroll Communications Inc.](https://clutch.co/profile/kroll-communications) - $5,000+ minimum project size - < $25 average hourly rate - 2 - 9 employees - Edmonton, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 10% Customer Service Outsourcing - 5% Email Marketing - 30% Market Research - 5% Marketing Strategy - 20% Sales Outsourcing - 20% Direct Marketing #### Company description Kroll Communications Inc. Is a Market Research company based in Edmonton, Canada. They provide Market Research and Direct Marketing and were launched in 2017. [Visit Website](https://krollcommunications.com/) --- ### [EnviroShred](https://clutch.co/profile/enviroshred) - 10 - 49 employees - Edmonton, Canada #### Services Provided - Allocation of Expertise by Percentage - 100% Document Digitization & Management #### Company description EnviroShred, a Document Digitization & Management company, provides Document Digitization & Management. The company is in Calgary, Canada and Edmonton, Canada. [Visit Website](https://enviroshred.net/) #### 50% of employees work in Edmonton office Edmonton, Canada 11539 - 160th Street 2 - 5 employees 780.497.7115 [See All Locations (2)](https://clutch.co/profile/enviroshred#location) --- ### [Select Call Centre](https://clutch.co/profile/select-call-centre-0) - 10 - 49 employees - Edmonton, Canada #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Select Call Centre is a call center company. The Edmonton, Canada-based firm was founded in 1969. Their team provides Call Center Services. [Visit Website](https://selectcall.ca/) --- ### [360 Media Consulting](https://clutch.co/profile/360-media-consulting) - $1,000+ minimum project size - $50 - $99 average hourly rate - 2 - 9 employees - Edmonton, Canada #### Services Provided - Allocation of Expertise by Percentage - 15% AI Consulting - 15% Email Marketing - 10% Sales Outsourcing - 20% Pay Per Click - 20% Search Engine Optimization - 20% Social Media Marketing #### Company description 360 Media Consulting, a social media marketing agency, was launched in 2019. The small team offers Social Media Marketing and Search Engine Optimization. [Visit Website](https://360mediaconsulting.com) --- ### [Vstudiozzz](https://clutch.co/profile/vstudiozzz) - 2 - 9 employees - Edmonton, Canada #### Services Provided - Allocation of Expertise by Percentage - 20% Email Marketing - 20% Sales Outsourcing - 20% Pay Per Click - 20% Social Media Marketing - 20% Web Development #### Company description Vstudiozzz is a social media marketing firm. Established in 2010, the agency offers Social Media Marketing and Email Marketing. [Visit Website](https://www.vstudiozzz.com/) --- ### [Linked Digital Services](https://clutch.co/profile/linked-digital-services) - 2 - 9 employees - Edmonton, Canada #### Services Provided - Allocation of Expertise by Percentage - 20% Event Management - 20% Sales Outsourcing - 20% Pay Per Click - 20% Search Engine Optimization - 20% Social Media Marketing #### Company description Headquartered in Edmonton, Canada, Linked Digital Services is a social media marketing company. They specialize in Social Media Marketing and Search Engine Optimization and were launched in 2020. [Visit Website](https://www.marketingtochina.ca/) --- ### [Sheena Consutling Inc](https://clutch.co/profile/sheena-consutling) - $5,000+ minimum project size - $100 - $149 average hourly rate - Freelancer employees - Edmonton, Canada #### Services Provided - Allocation of Expertise by Percentage - 20% Accounting - 20% Back Office Outsourcing - 20% Finance & Accounting Outsourcing (FAO) - 20% Fractional CFO Services - 20% Business Consulting #### Company description Business Consulting company Sheena Consutling Inc was launched in 2021. The small team focuses on Business Consulting and Back Office Outsourcing. [Visit Website](http://sheenaconsulting.ca) --- ### [Bullseye Digital Marketing](https://clutch.co/profile/bullseye-digital-marketing) - $1,000+ minimum project size - $50 - $99 average hourly rate - 2 - 9 employees - Edmonton, Canada #### Services Provided - Allocation of Expertise by Percentage - 15% Content Marketing - 10% Customer Service Outsourcing - 10% Email Marketing - 20% Pay Per Click - 20% Search Engine Optimization - 15% Social Media Marketing - 10% Web Design #### Company description Bullseye Digital Marketing is a small SEO services firm located in Edmonton, Canada. Their services include Search Engine Optimization and Social Media Marketing. [Visit Website](https://bullseyedigital.agency/) --- ### [Intercon Messaging Inc.](https://clutch.co/profile/intercon-messaging) - 10 - 49 employees - Drayton Valley, Canada #### Services Provided - Allocation of Expertise by Percentage - 75% Call Center Services - 25% Customer Service Outsourcing #### Company description Intercon Messaging Inc. Is a call center company. They were launched in 1996, and their services include Call Center Services and Customer Service Outsourcing. [Visit Website](https://www.interconmessaging.com) --- ### [Cititel Inc](https://clutch.co/profile/cititel) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Edmonton, Canada #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 60% Call Center Services - 20% Customer Service Outsourcing #### Company description Cititel Inc is a call center service. The company is based in Edmonton, Canada. Their team focuses on Call Center Services and Back Office Outsourcing. [Visit Website](https://cititel.com) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria. Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them. 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