# Top Collections Agencies Recommended Collections companies include Hugo Inc., Helpware CX, Big Outsource, Uassist.ME, Wing Assistant, Outsourced, Select VoiceCom, ContactPoint 360, Remote Team Solutions, Appointment Setter Online. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Collections Agencies Ratings Updated: Sep 17, 2026 ### [Hugo Inc.](https://clutch.co/profile/hugo) #### 5 out of 5 star rating (28 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Chicago, IL #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 25% Customer Service Outsourcing - 10% Data Annotation Services - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing #### Company description Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment. [Visit Website](https://hugoinc.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Flexible The overall sentiment regarding flexibility in client feedback is overwhelmingly positive. Clients highlight Hugo's ability to adapt to changing needs and deliver on time, facilitating seamless communication and collaboration. For instance, one client noted, "Hugo's remarkable grasp of our company culture" and their "dedication to our specific requirements was evident in their personalized approach and flexible solutions." Another client emphasized their "flexibility and dependability," underscoring the company's commitment to meeting diverse client demands effectively. - Digital Marketing, SMM & SEO for Software Solutions Company (5.0/5, Dec 8, 2023): In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded. Their commitment to delivering items on time and their responsiveness to our evolving needs underscored the effectiveness of their project management approach, fostering a collaborative and productive partnership. [Read Full Review](https://clutch.co/go-to-review/hugo/254863) - Customer Support for IT Company (5.0/5, Aug 24, 2023): The Hugo team is pretty flexible so it’s not hard to connect. Always available to connect via slack, email or chat. If we need to pick up the phone it’s never an issue. We have on-going calls as needed. [Read Full Review](https://clutch.co/go-to-review/hugo/227974) - Content Mktg & Call Center Services for Cashback Gaming Co (5.0/5, Aug 23, 2023): Hugo's flexible agent allocation adapts to campaign needs, optimizing efficiency and cost-effectiveness. Every month we can adapt our plan. Multichannel Communication: Leveraging Slack, email, and monthly meetings, they ensure seamless collaboration and updates. [Read Full Review](https://clutch.co/go-to-review/hugo/227641) - Customer Service Outsourcing for Gaming Company (5.0/5, Aug 22, 2023): Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner. [Read Full Review](https://clutch.co/go-to-review/hugo/227246) - Multilingual Customer Support for Beverage Company (5.0/5, Aug 22, 2023): Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them. [Read Full Review](https://clutch.co/go-to-review/hugo/227228) #### Experience in 10 industries Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations. [Read All Reviews](https://clutch.co/profile/hugo?verified=true#reviews) ##### Financial services Experience Hugo Inc. has received positive feedback from clients in the Financial services industry, emphasizing their expertise in customer support and operational efficiency. Clients praised their ability to streamline partner integration and enhance customer satisfaction, leading to significant improvements in customer retention and reduced churn. The team’s responsiveness, cultural alignment, and adaptability were highlighted as key strengths, positioning Hugo as a valuable partner for financial organizations aiming to enhance their customer experience and operational capabilities. - 3 reviews for financial services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Support for FinTech Organization (5.0/5, Aug 23, 2023): Hugo was hired by a fintech organization for customer support, with the goals of increasing retention and reducing costs. They were also responsible for monitoring and filtering news headlines for the client. [Read Full Review](https://clutch.co/go-to-review/hugo/227511) - BPO & Customer Service Support for Financial Services Co (4.5/5, Jun 27, 2024): Hugo manages a financial services company's inbound lead generation, customer service support, and content production. They also handle lead reviews via phone and email, edit content, and publish said content. [Read Full Review](https://clutch.co/go-to-review/hugo/297087) - CX Outsourcing for Financial Services Firm (5.0/5, Apr 25, 2025): Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer success program. [Read Full Review](https://clutch.co/go-to-review/hugo/369732) ##### eCommerce Experience Hugo Inc. has received positive feedback from eCommerce clients, highlighting their expertise in streamlining operations and enhancing compliance standards. Their ability to manage back-office functions and supplier vetting has resulted in impressive outcomes, including a 17% revenue increase and significant reductions in onboarding time. Clients commend Hugo's adaptability and quality control, which support market expansion effectively. Overall, their strong performance in the eCommerce sector indicates a good fit for businesses seeking reliable outsourcing solutions. - 1 review for ecommerce industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Back Office Outsourcing for E-Commerce Co (5.0/5, Sep 24, 2024): Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted new suppliers. [Read Full Review](https://clutch.co/go-to-review/hugo/316944) ##### Automotive Experience Hugo Inc. has received positive feedback from clients in the Automotive sector, particularly for its expertise in enhancing customer support and lead management. A client highlighted their ability to seamlessly integrate into existing operations while improving engagement through multi-channel communication. The company's strong project management and adaptability were noted as key strengths, resulting in measurable improvement in customer service capabilities for automotive manufacturers. Overall, Hugo is positioned as a solid choice for businesses seeking to enhance their customer relationship management in the Automotive industry. - 1 review for automotive industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Automotive Company (5.0/5, Jun 27, 2024): Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. [Read Full Review](https://clutch.co/go-to-review/hugo/297108) ##### Food & Beverages Experience Hugo Inc. has garnered positive feedback from clients in the Food & Beverages industry, highlighting their expertise in enhancing customer support through innovative solutions. Clients commend their commitment to responsiveness, multilingual support, and timely project delivery, which significantly improved customer satisfaction. Hugo's alignment with company culture and values further distinguishes them as a reliable partner. Overall, their exceptional service and adaptability make them a strong candidate for businesses seeking to elevate customer relations in the Food & Beverages sector. - 1 review for food & beverages industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Multilingual Customer Support for Beverage Company (5.0/5, Aug 22, 2023): Hugo provides customer support for a beverage company. They augment the client's support team and offer multi-channel support in different languages. [Read Full Review](https://clutch.co/go-to-review/hugo/227228) ##### Software Experience Hugo Inc. has received positive feedback from clients in the Software industry, highlighting their expertise in community management, content moderation, and customer support. Clients praised their proactive communication, timely project management, and effective strategies that resulted in measurable outcomes, such as reduced response times and increased engagement. Their commitment to social responsibility and building inclusive teams further distinguishes them, making Hugo a strong candidate for businesses seeking innovative and impactful software solutions. - 2 reviews for software industry - 2 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Staff Aug & Content Moderation for Blockchain Technology Co (5.0/5, Aug 23, 2023): Hugo provides staff augmentation services for a blockchain technology company. Hugo's team assists the client in responding to support tickets, community management, and user-generated content moderation.  [Read Full Review](https://clutch.co/go-to-review/hugo/227600) - Digital Marketing, SMM & SEO for Software Solutions Company (5.0/5, Dec 8, 2023): Hugo developed a comprehensive digital marketing strategy for a software solutions company. They analyzed the client's digital landscape, crafted email and social media campaigns, and implemented SEO practices. [Read Full Review](https://clutch.co/go-to-review/hugo/254863) ##### Information technology Experience Hugo Inc. has received positive feedback within the Information Technology sector, particularly for its ability to enhance operational efficiency and customer support. Clients praise their strong communication, reliability, and expertise in outsourced services, noting significant improvements in response accuracy and overall performance metrics. Their collaborative approach and cultural fit are highlighted as key strengths, making them a valuable partner for businesses seeking to streamline processes and focus on innovation. - 2 reviews for information technology industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support for IT Company (5.0/5, Aug 24, 2023): Hugo provides ongoing customer support for an IT company. The team provides real-time responses via chat support, answers emails in a timely manner, and handles customer calls with professionalism. [Read Full Review](https://clutch.co/go-to-review/hugo/227974) - Outsourced Accounting & Content Writing for IT Services Firm (4.5/5, Sep 11, 2023): Hugo provides outsourced accounting, finance, and content writing services for an IT services firm. They create financial reports and statements and produce and proofread content based on the content calendar. [Read Full Review](https://clutch.co/go-to-review/hugo/231922) ##### Environmental Services Experience Hugo Inc. has received positive feedback from clients in the Environmental Services industry, highlighting their expertise in AI enhancements and marketing research. Clients commend the company for its efficient project management, achieving significant improvements in response times and operational speeds. The commitment to innovation and high accuracy in deliverables (97%) demonstrates Hugo’s capability to meet the evolving needs of the industry, making them a strong candidate for potential collaborations. - 1 review for environmental services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Digital Strategy for Environmental Solutions Platform (5.0/5, Aug 29, 2023): An environmental solutions platform hired Hugo for their digital strategy services. The team's responsibilities include AI market research, CMS integration, and ongoing customer support. [Read Full Review](https://clutch.co/go-to-review/hugo/229057) ##### Advertising & marketing Experience Hugo Inc. has received positive feedback in the Advertising & Marketing industry for its exceptional operational support, enabling clients to focus on core activities. Clients praised their seamless integration, proactive communication, and alignment with company values, which fostered strong partnerships. The measurable impact includes significant efficiency improvements and enhanced customer interactions. Overall, Hugo demonstrates expertise and a strong culture fit, making them a favorable choice for businesses seeking to optimize their marketing operations. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Accounting Services for Marketing & Venture Capital Firm (5.0/5, Aug 24, 2023): A marketing and venture capital firm hired Hugo for their financial accounting services. The team is responsible for financial reporting, tax return documentation, content development, and auditing. [Read Full Review](https://clutch.co/go-to-review/hugo/228004) - Customer Support for Marketing & Advertising Company (5.0/5, Aug 28, 2023): A marketing and advertising company has hired Hugo for customer support. They handle front-line customer support via email, chat, phone, and texts and also engage leads for potential customers. [Read Full Review](https://clutch.co/go-to-review/hugo/228778) ##### Gaming Experience Hugo Inc. has garnered positive feedback in the Gaming industry, showcasing their strengths in community engagement, customer support, and affiliate program management. Clients commend their ability to enhance response times and foster collaboration, significantly impacting satisfaction and operational efficiency. The team's professionalism, attention to detail, and adaptability are frequently highlighted, indicating a strong fit for companies seeking dedicated partners in gaming project execution. - 3 reviews for gaming industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Gaming Company (5.0/5, Aug 17, 2023): Hugo provided call center services for a gaming company. They managed the client's customer experience via social media, responded to tickets, and vetted creditors and affiliates. [Read Full Review](https://clutch.co/go-to-review/hugo/226093) - Customer Service Outsourcing for Gaming Company (5.0/5, Aug 22, 2023): Hugo provides customer service outsourcing services for a gaming company. Hugo provides outsourcing services and 24/7 customer support, allowing the client's customers to seek assistance whenever they need it. [Read Full Review](https://clutch.co/go-to-review/hugo/227246) - Content Mktg & Call Center Services for Cashback Gaming Co (5.0/5, Aug 23, 2023): Hugo managed a cashback gaming company's affiliate program, overseeing recruitment, tracking, performance, and more. The team also handled the customer support inquiries and built a FAQ section for the website. [Read Full Review](https://clutch.co/go-to-review/hugo/227641) ##### Media Experience Hugo Inc. has demonstrated strong expertise in the Media industry, particularly in video production and content localization. Clients have praised their ability to enhance quality assurance and scale content creation efficiently, achieving significant improvements like tripling content output with high accuracy. The company's organized project management and swift onboarding process have further solidified positive sentiments. Overall, Hugo is well-regarded for delivering high-quality work and meeting diverse production demands effectively, making them a solid choice for media-related projects. - 1 review for media industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Scaling & QA Services for Media Company (5.0/5, Aug 23, 2023): A media company has hired Hugo for video scaling services; projects have included creating scripts and scaling translation capabilities to localize content. The team also supplies video guideline QA services. [Read Full Review](https://clutch.co/go-to-review/hugo/227617) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner. [Read All Reviews](https://clutch.co/profile/hugo?verified=true#reviews) - $50,000 to $199,999 (7 reviews) - $200,000 to $999,999 (6 reviews) - $10,000 to $49,000 (2 reviews) #### Completed projects in 6 countries - France (1 projects) - Kenya (3 projects) - Netherlands (1 projects) - United Arab Emirates (1 projects) - United States (9 projects) - England (1 projects) This provider is available in 38 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 54 languages: - Mandarin - English - Spanish - Arabic - Bengali - Hindi - Russian - Portuguese - Japanese - German - Javanese - Korean - French - Turkish - Vietnamese - Telugu - Cantonese - Marathi - Tamil - Italian - Urdu - Gujarati - Polish - Ukrainian - Persian - Malayalam - Kannada - Oriya - Panjabi - Sunda - Romanian - Bhojpuri - Azerbaijani - Maithili - Hausa - Burmese - Awadhi - Thai - Dutch - Yoruba - Sindhi - Hebrew - Czech - Serbian - Bulgarian - Estonian - Slovakian - Slovenian - Croatian - Finnish - Swedish - Norwegian - Georgian - Filipino [View Reviews](https://clutch.co/profile/hugo?verified=true#reviews) --- ### [Helpware CX](https://clutch.co/profile/helpware-cx) #### 4.8 out of 5 star rating (47 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Lexington, KY #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 50% Customer Service Outsourcing - 10% Data Annotation Services #### Company description Helpware CX is a professional provider of Contact Center Services, specializing in comprehensive Customer Support Services including Inbound and Outbound Call Handling, Phone Support, and Telephonic Support. The company has consistently received high ratings, with reviews highlighting their flexibility, seamless integration, and proactive management. Approximately 90% of reviews noted their impressive ability to customize services, adapt quickly, and maintain effective communication. [Visit Website](https://helpware.com/cx/services/cx-operations?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-collections) #### 21 reviews mention Call Center Services Call Center Services for Digital Government Partner 5.0/5 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. - 17 of 21 Call Center Services reviews are 5 stars - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/helpware-cx/21826) #### Experience in 13 industries Helpware has demonstrated significant expertise across diverse industries, including telecommunications, information technology, healthcare, eCommerce, and financial services. Feedback highlights their strengths in rapid project management, effective customer support, and adaptability to client needs. The telecommunications sector noted increased customer acquisition, IT firms praised Helpware for staff training and support efficiency, while healthcare clients emphasized improved patient engagement. Overall, sentiment is positive, with clients commending Helpware’s collaborative culture and responsiveness, making them a suitable partner across various sectors. [Read All Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews) ##### Retail Experience Helpware CX has received positive feedback from clients in the Retail industry, highlighting their expertise in order processing and customer interaction management. Clients appreciate Helpware CX's ability to seamlessly integrate with their teams, demonstrating strong communication and responsiveness. The company's training and quick decision-making empower staff to address customer issues effectively. Overall, Helpware CX is well-regarded for enhancing operational efficiency and supporting growth for Retail businesses. - 1 review for retail industry - $10,000 – $49,000 avg. project cost - Customer Service Staff for Sports Gear Rental Company (4.5/5, Apr 24, 2019): A dedicated resource from Helpware helped process orders, coordinate with vendors, and respond to customer inquiries. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/94054) ##### Automotive Experience Helpware CX has demonstrated strong expertise and reliability in supporting digital marketing projects within the Automotive industry. Clients have praised their thorough communication, project management, and timely completion of tasks, contributing positively to business goals. The team's ability to handle diverse projects and their reasonable rates make Helpware CX a strong candidate for companies seeking efficient marketing solutions in the Automotive sector. - 1 review for automotive industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back Office & Digital Marketing Support for Digital Solutions Company (5.0/5, Jan 9, 2019): Helpware helped set up digital marketing accounts in Bing, DoubleClick, Facebook, Google Ads, Google Analytics, and Google Tag Manager. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/42230) ##### Telecommunications Experience Helpware CX has received positive feedback from clients in the Telecommunications industry, highlighting their expertise in customer research and marketing strategies. One client noted that Helpware CX successfully attracted six new customers through their effective engagement. The company's project management was praised for its speed and efficiency, with clients appreciating the prompt communication. Overall, Helpware CX is seen as a strong partner capable of delivering value and impactful results in the Telecommunications sector. - 1 review for telecommunications industry - Unknown avg. project cost - Customer Research Services for Telecommunications Co (4.5/5, May 12, 2026): Helpware CX provided customer research services for a telecommunications company. The goal was to attract customers. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/456537) ##### Information technology Experience Helpware CX has received positive feedback in the Information technology industry, highlighting their expertise in project management, responsiveness, and quality of service. Clients commend Helpware CX for their ability to hire, train, and retain skilled resources effectively while delivering projects on time and within budget. Their strong communication and collaborative approach have been noted as key strengths, contributing to enhanced operational efficiency and cost savings for clients. Overall, Helpware CX is highly regarded as a reliable partner for IT projects. - 2 reviews for information technology industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Image Annotation for Computer Vision Software (5.0/5, May 29, 2019): Helpware annotated thousands of images for computer vision models. They adjusted their internal tools to match the specified business process and did QA. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/109902) - Staff Aug & Back Office Outsourcing for Cybersecurity Co (5.0/5, May 13, 2025): Helpware provided staff augmentation for a cybersecurity company. Helpware assembled a team of 15 resources and provided best practices and process training to support the client's alert monitoring service. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/373970) ##### Other industries Experience Helpware CX has received positive feedback across the Other industries sector, demonstrating its expertise in providing scalable, high-quality customer support and operational solutions. Clients have praised the company's responsiveness, adaptability, and dedication to enhancing customer satisfaction, leading to improved engagement and operational efficiency. The collaborative approach and ability to seamlessly integrate with clients' teams further highlight Helpware CX’s strengths, making it a suitable partner for businesses seeking reliable support in diverse operational tasks. - 28 reviews for other industries industry - 23 reviews are 5 stars - $200,000 – $999,999 avg. project cost - BPO & IT Services for HealthTech Firm (5.0/5, Nov 3, 2021): A health technology company has hired Helpware for their BPO and IT services. The team provides ongoing support for any urgent IT-related matters or business process challenges. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/3930) - Customer Support for Custom Meal Service Provider (5.0/5, Feb 4, 2022): Helpware provides customer support for a custom meal service provider's geographically diverse clientele. Their aim is to increase the client's coverage of time zones with more agents. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/10409) - Call Center Services for Digital Government Partner (5.0/5, Jun 6, 2022): Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/21826) - Staffing for Wine Distributor (5.0/5, Aug 22, 2019): Helpware provided staffing services to a wine business looking to find skilled employees overseas that would assist with customer support. Their team provided training services to potential hires.  [Read Full Review](https://clutch.co/go-to-review/helpware-cx/30582) - Call Center Services for Food & Beverage Company (5.0/5, Aug 10, 2020): Helpware ensures a customer support workforce for a food and beverage company is always available. They guarantee that all calls are being attended and support requests are cleared up immediately. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/35032) - Call Center Services for Nonprofit Organization (5.0/5, Jun 2, 2021): Helpware handles call center services for a nonprofit organization. The team provides daily operational support, making outbound calls to pharmacies and clinics to gather COVID-19 vaccination data. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/41747) - Tech Support for Valet Tech Solution Provider (5.0/5, Jan 25, 2019): Helpware provides software and hardware support for a tech company’s clients. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/49275) - Customer Service via Chat (5.0/5, Feb 1, 2019): Helpware uses ticket tracking software to triage and resolve customer inquiries and drive sales. They also help build/design online stores. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/53030) - Call Center Services for Professional Services Company (5.0/5, Sep 24, 2020): Helpware provides customer support for a resume building website. They were involved in the hiring process, and they brought on qualified services agents to handle incoming calls and field emails. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/71254) - Staff Augmentation for Computer Software Company (4.5/5, Oct 24, 2019): Helpware augmented the staff of a computer software company. Their team was responsible for account management assistance and daily operations. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/72046) - Customer Service Team for Lifestyle Brand (5.0/5, Oct 28, 2019): Helpware provided customer support services for a lifestyle brand. This included responding to inquiries regarding order status, conducting refunds and exchanges, answering incoming calls, and more. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/74209) - BPO Services for Sports Management Technology Platform (4.5/5, May 11, 2020): Helpware supports business processes for a sports management technology platform. They assist customers with technology to build registration profiles in order to extend hours. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/83769) - Customer Support for Lifestyle Product Supplier (5.0/5, Apr 4, 2019): Helpware provides ongoing customer service support for a consumer goods company. They answer all tickets and inquiries on several channels; process defects, refunds, and fraud claims; and log important data. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/84412) - Support Program Dev for Volunteer Computer Software Startup (4.5/5, Oct 12, 2020): Helpware is working on customer support services and establishing a 3-tier customer support program that supports users and provides quick feedback. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/84863) - Research Data for Customer Service & Engagement Platform (5.0/5, Apr 12, 2019): Helpware conducted research on a customer metric to improve a sales process.    [Read Full Review](https://clutch.co/go-to-review/helpware-cx/88216) - BPO for Meditation App Business (5.0/5, Nov 9, 2020): Helpware provides reps to support the organization’s small and medium-sized businesses (SMBs). Their work has involved automating and documenting onboarding processes. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/109848) - Centralization Process & Outsourcing Svcs for Treatment Firm (5.0/5, Aug 18, 2021): Helpware helped a treatment center centralize their processes by identifying their training needs and performance metrics. They continue to provide outsourcing services to the company. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/110972) - Customer Experience Resource Augmentation for Candy Company (4.0/5, Jun 20, 2019): Helpware provided two customer experience representatives to accommodate customer requests during a busy season. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/121165) - Project & Customer Support for MSP Company (5.0/5, Sep 28, 2018): Helpware provided staffing services, including project management and client-facing interaction. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/127349) - Customer Tech Support for IT Company (5.0/5, Oct 4, 2018): Helpware provided remote technical assistance, answering customer questions and resolving issues over the phone. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/129619) - Scaling Customer Support for Womens' Fashion Marketplace (4.0/5, Oct 4, 2018): Helpware provides ongoing customer support for an e-commerce platform. Their customer service representatives correspond via phone, email, and live chat. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/129699) - Customer Support & Back-Office Work for Software Company (5.0/5, Feb 5, 2020): Helpware provides call center services (e.g., live chat, email) to manage a software company's customer support line. They also handle customer billing and subscription-related tasks. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/132716) - Inbound, Outbound, & Back Office for Pain Management Practice (5.0/5, Oct 18, 2018): To better support new clients, Helpware handles administrative processes for a medical practice, including inbound calls, outbound calls, and document management. They also helped digitize internal operations. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/135893) - Video Labeling For IoT Company (5.0/5, Oct 3, 2022): An IoT company hired Helpware to handle their video labeling efforts. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/160836) - Customer Support Services for Grocery Delivery Company (5.0/5, May 1, 2023): Helpware provides customer support services to a grocery delivery firm. They've deployed over 30 agents to provide support in the client's email, text messages, and social media channels. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/198530) - Call Center Services for Hotel Booking Software Company (5.0/5, Aug 21, 2023): Helpware provided call center services for a hotel booking software company. The team implemented a 24/7 multi-lingual support center solution and provided the client with agents. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/226842) - Customer Service Outsourcing for Parking Software Company (5.0/5, Feb 12, 2024): Helpware provides ongoing customer service outsourcing services for a parking software company. The team handles equipment and software; they’re in charge of remotely troubleshooting issues for end clients. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/268263) - Video Dev, Graphics & Digital Mktg for Healthcare Mktg Firm (5.0/5, Aug 7, 2024): Helpware has been hired by a healthcare marketing firm to support their marketing team with video development, graphics, and digital marketing. The team is tasked with applying backroom marketing expertise. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/305795) ##### eCommerce Experience Helpware CX has received positive feedback from clients in the eCommerce industry, highlighting their expertise in customer service solutions. A senior customer support manager noted their alignment in company values and culture, along with their ability to provide customized support. Clients appreciate Helpware CX's responsiveness, timely project management, and cost-effectiveness, resulting in improved customer interaction metrics. Overall, the sentiment indicates that Helpware CX is a strong candidate for eCommerce businesses seeking reliable customer service partners. - 1 review for ecommerce industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support for Clothing Company (5.0/5, Dec 8, 2023): Helpware provides customer support to a clothing company. They provide customer service agents to strengthen the internal sales team and cater to customers. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/254956) ##### Media Experience Helpware CX has received positive feedback from clients in the Media industry, particularly highlighting its expertise in content management and customer support. Clients noted significant improvements in customer satisfaction and engagement metrics, attributing these successes to Helpware CX's proactive project management and flexible approach. The company's ability to provide tailored solutions and maintain consistent communication has been instrumental in driving growth for its Media partners, suggesting that Helpware CX is a strong fit for businesses looking to enhance their customer experience and content strategy. - 2 reviews for media industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Social Media Management for Author (5.0/5, Feb 26, 2019): Helpware manages marketing coordination and social media.  They collaborated on a style guide and now operate a content calendar. The internal team creates the content, which Helpware then edits and posts. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/65247) - Call Center Services for Resume Builder Website (5.0/5, Apr 29, 2021): Helpware provides ongoing call center services for a resume builder website. The team provides product support and technical troubleshooting via email and phone channels. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/138213) ##### Advertising & marketing Experience Helpware CX has received positive feedback from clients in the Advertising & marketing industry, highlighting their expertise in social media strategy, email campaigns, and customized marketing solutions. Clients appreciate Helpware CX's ability to enhance brand presence, streamline workflow, and save time on manual tasks, resulting in increased engagement and client acquisition. Their professional communication and commitment to quality make them a strong partner for businesses seeking to enhance their marketing efforts. - 3 reviews for advertising & marketing industry - Less than $10,000 avg. project cost - Design & SMM for Graphic Design Firm & Online Shop (4.5/5, Jan 13, 2021): Helpware provides ongoing design and social media marketing for a graphic design firm and online shop. The team was hired to provide design and production assistance, as well as create a social media plan. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/34522) - Staffing for Article Engagement Specialists (4.0/5, Oct 5, 2018): Helpware provides assistance with staffing resources for article engagement tasks in German and English. They source and vet potential candidates before training them via video conferences. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/130167) - Staff Augmentation for Marketing Agency (4.5/5, Feb 20, 2020): Helpware buttressed the marketing efforts of an e-commerce-focused marketing agency. They helped the client craft personalized messaging for prospective clients. The team also spearheaded email campaigns. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/144430) ##### Arts, entertainment & music Experience Helpware CX demonstrates strong expertise and effectiveness in providing customer support solutions for the Arts, entertainment & music industry. Clients praise their ability to manage communication channels efficiently and accommodate feedback quickly, resulting in significant time savings and improved service delivery. The 24/7 support ensures coverage for diverse user needs, enhancing customer experience. Overall, the positive sentiment in reviews highlights Helpware CX as a reliable partner capable of adapting to the specific demands of the industry. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Online Store Platform (5.0/5, Dec 17, 2020): Helpware provides ongoing call center services for an online store platform. The team supplies seven days a week coverage and they handle calls, chats, and other support and assistance channels. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/140836) ##### Education Experience Helpware CX has received positive feedback from clients in the Education industry, particularly for its expertise in customer support. Clients appreciate the team's proactive approach and effective communication, which enhances the learning experience for students using educational software. The ability to provide timely and helpful support has been highlighted as a key strength, indicating that Helpware CX is well-equipped to meet the needs of educational organizations seeking reliable assistance. - 1 review for education industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for E-Learning Software Company (5.0/5, Aug 29, 2020): Helpware provided call center services for an e-learning software company. The team provides support to students who are attempting to navigate the software. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/51984) ##### Business services Experience Helpware CX has received positive feedback in the Business services industry for its exceptional support and expertise. Clients appreciate the seamless collaboration and the ability to offload tasks, enabling them to focus on core business activities. The responsiveness and attentiveness of Helpware CX's team are frequently highlighted, along with their capacity to adapt and grow with clients' needs. Overall, Helpware CX demonstrates a strong commitment to enhancing client operations and delivering quality service, positioning itself as a valuable partner in the Business services sector. - 3 reviews for business services industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Administrative and Internal Support for Strategy Consultancy (5.0/5, Oct 23, 2019): Helpware provided branding and design work for a business strategy consulting firm. Their team was an extension of the internal team, bolstering day-to-day operations. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/70882) - Customer Support for Analytics Company (5.0/5, Sep 27, 2018): Helpware provides full-service customer support throughout the business week. The team is contracted on an ongoing basis. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/127201) - Office Support Resources for Hiring Company (5.0/5, Oct 6, 2018): Helpware handles various engineer recruitment processes such as registering new companies, producing weekly reports, managing databases, and facilitating document exchanges with candidates. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/130551) ##### Financial services Experience Helpware CX demonstrates significant expertise in the Financial services industry, with clients praising their ability to provide tailored research and outsourcing solutions. Reviews highlight Helpware CX's proactive approach to understanding complex sectors, particularly in healthcare within finance, and their effective CRM administration. Clients appreciate their high level of integration and communication, contributing to improved operational efficiency and sustained growth. Overall, Helpware CX is recognized as a valuable partner capable of enhancing business performance in the Financial services sector. - 2 reviews for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Mkt Research & CRM Administration for Financial Services Co (4.0/5, Oct 23, 2019): Helpware provides outsourced workforce solutions to a financial services company. They conduct research on operators and themes within the US healthcare services space. The team also administers the CRM. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/70550) - Data Entry & Back Office Support for Marketing Services Company (5.0/5, Oct 17, 2018): Helpware supplements resources for ongoing marketing campaigns. They handle automated outreach efforts and use Zapier to manage relationships. The team oversees event registration and the user database. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/135133) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Helpware's strong value for money, with many noting that their pricing aligns well with budgetary constraints while delivering high-quality services. For instance, a CEO mentioned they chose Helpware due to its 'good value for cost' and 'pricing fit our budget.' Another client emphasized significant cost savings and efficient project management, stating, 'They meet deadlines and stay within the budget.' Overall, feedback reflects a positive sentiment regarding Helpware's affordability and the quality of their work. [Read All Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews) - $50,000 to $199,999 (12 reviews) - $10,000 to $49,000 (10 reviews) - Less than $10,000 (4 reviews) - $200,000 to $999,999 (3 reviews) - $1,000,000 to $9,999,999 (3 reviews) - $10,000,000 + (1 reviews) #### Completed projects in 5 countries - Canada (1 projects) - Georgia (1 projects) - Kenya (1 projects) - New Zealand (1 projects) - United States (40 projects) This provider is available in 32 time zones: - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 16 languages: - Mandarin - English - Spanish - Arabic - Russian - Portuguese - Japanese - German - Korean - French - Vietnamese - Italian - Polish - Ukrainian - Romanian - Dutch [View Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews) --- ### [Big Outsource](https://clutch.co/profile/big-outsource) #### 5 out of 5 star rating (52 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - San Pablo City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 20% Call Center Services - 40% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) #### Company description Big Outsource is a proficient provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Overall, 100% of the reviews praise their commitment to enhancing customer satisfaction, timely project management, and adaptability to client needs. An impressive 67% of reviews highlight their exceptional understanding of client-specific requirements, making them a valuable partner for customer service solutions. [Visit Website](http://www.bigoutsource.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Proactive Clients consistently praised Big Outsource for their proactive approach in managing projects. For instance, one client noted that their virtual assistant was 'excellent at flagging issues proactively and never waited to be told twice.' Another client highlighted the team's ability to 'provide proactive solutions to any challenges that arose.' Overall, the sentiment around proactivity is overwhelmingly positive, with clients appreciating the timely communication and the initiative taken to ensure smooth operations. - Customer Support for Telecommunications Company (5.0/5, Aug 5, 2023): Big Outsource demonstrated outstanding project management. Their delivery was always timely and they were quick to respond to our requirements. Their proactive communication and transparency are particularly appreciated. [Read Full Review](https://clutch.co/go-to-review/big-outsource/222928) - Data Entry Process Services for Educational Company (5.0/5, Aug 5, 2023): The project management at Big Outsource is highly commendable. They have consistently delivered on time and have been extremely responsive to our requests and needs. Their proactive approach in anticipating and solving issues has been greatly appreciated. [Read Full Review](https://clutch.co/go-to-review/big-outsource/222924) - Customer Support for Driving Technology Company (5.0/5, Aug 4, 2023): Big Outsource has shown impressive project management skills. They have always delivered on time and have been quick to respond to our needs, often providing proactive solutions to any challenges that arose. [Read Full Review](https://clutch.co/go-to-review/big-outsource/222337) - Call Center Support for Health Consultation Firm (5.0/5, Jul 19, 2023): Big Outsource's team is proactive in keeping us informed about any changes, updates, or issues relating to their team. We experience open lines of communication, which has allowed us to address any concerns or provide feedback promptly. [Read Full Review](https://clutch.co/go-to-review/big-outsource/217733) - Customer Support Services for Petrochemical Company (5.0/5, Jul 13, 2023): Big Outsource demonstrated exceptional project management throughout our partnership. They consistently delivered items on time, meeting or exceeding our expectations. Their team was highly responsive to our needs, promptly addressing any concerns or issues that arose. Their proactive approach to communication and collaboration ensured that our customer service operations ran smoothly and efficiently. [Read Full Review](https://clutch.co/go-to-review/big-outsource/216078) #### 3 reviews mention Call Center Services Customer Service Outsourcing for Telecommunications Company 5.0/5 — Big Outsource provided customer support for a telecommunications company. They manage all of the client's customer support channels, including email, chat, and phone support. - 3 of 3 Call Center Services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/big-outsource/225858) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations. [Read All Reviews](https://clutch.co/profile/big-outsource?verified=true#reviews) - $50,000 to $199,999 (15 reviews) - $10,000 to $49,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 7 countries - Australia (1 projects) - Canada (2 projects) - India (1 projects) - Serbia (1 projects) - Switzerland (1 projects) - United States (19 projects) - England (1 projects) This provider is available in 8 time zones: - Central European Time (CET) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Singapore Standard Time (SGT) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/big-outsource?verified=true#reviews) --- ### [Uassist.ME](https://clutch.co/profile/uassistme) #### 4.6 out of 5 star rating (34 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Miami Beach, FL #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 10% Call Center Services - 30% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Uassist.ME is a proficient provider of Contact Center Services that offers diverse solutions such as Customer Support Services, Inbound Call Center, and Administrative Assistance. The company is praised for effective communication, with approximately 100% of clients highlighting their responsiveness and detail-oriented service. Reviews indicate an impressive 90% satisfaction rate for their phone support and customer care services. [Visit Website](https://www.uassistme.com/request-a-consultation?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Detail-oriented Clients have consistently highlighted Uassist.ME's attention to detail as a significant strength. One client noted, 'Their attention to detail is amazing,' emphasizing the company's ability to manage operations effectively, which provides peace of mind. Another review mentioned that the team is 'very customer-focused and detailed,' showcasing their commitment to understanding client needs. Overall, the sentiment surrounding their detail-oriented nature is highly positive, with clients appreciating the structured approach and thoroughness in service delivery. - Virtual Assistant for a Realty Team (5.0/5, Feb 11, 2019): Their attention to detail is amazing. I've been in business for over 14 years, and no one is going to handle my business better than they can. I can actually go on vacation knowing that my business is taken care of. [Read Full Review](https://clutch.co/go-to-review/uassistme/57743) #### Experience in 9 industries Uassist.ME has demonstrated strong capabilities across various industries, including Advertising & Marketing, Real Estate, Financial Services, and Food & Beverage. Clients commend their effective communication, proactive approach, and ability to deliver impactful results, such as improved lead generation, enhanced customer service, and streamlined operations. Overall sentiment is highly positive, particularly in Advertising & Marketing and Financial Services, where their expertise significantly contributes to business growth and efficiency. [Read All Reviews](https://clutch.co/profile/uassistme?verified=true#reviews) ##### Food & Beverage Experience Uassist.ME has demonstrated strong expertise in the Food & Beverage industry, particularly in financial processes for companies like Poppi. Their team effectively managed accounts payable and receivable tasks, achieving a 75% reduction in vendor calls and a 15% increase in timely collections. Clients appreciate their proactive communication and commitment to accuracy, which have significantly improved operational efficiency. Overall, Uassist.ME is well-regarded for their adaptability and strong partnership approach, making them a suitable choice for Food & Beverage businesses. - 1 review for food & beverage industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office Accounting Outsourcing for Beverage Manufacturer (5.0/5, Jul 30, 2024): UAM provides ongoing back-office accounting outsourcing services for a beverage manufacturer. The team manages AP and AR invoice data entries, research, and paperwork support.  [Read Full Review](https://clutch.co/go-to-review/uassistme/304121) ##### Financial services Experience Uassist.ME has received positive feedback from clients in the Financial services industry, highlighting their expertise in data management and customer assistance. Clients commend their proactive approach, effective communication, and ability to integrate seamlessly into existing teams. Notable strengths include improving efficiency in CRM back-office tasks, enhancing service delivery, and contributing to significant business growth. Overall, Uassist.ME is recommended for firms seeking reliable support that aligns closely with their operations and enhances their productivity. - 4 reviews for financial services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Administrative Support for Mortgage Company (5.0/5, Nov 8, 2021): Uassist.ME provides administrative support for a mortgage company. They're helping the client organize customer files and conduct follow-up calls as needed. [Read Full Review](https://clutch.co/go-to-review/uassistme/4288) - Data Entry for Outsourced Accounting Firm (4.5/5, Aug 18, 2021): Uassist.ME helps the client with data entry and other clerical work. After some training, they started downloading bank statements, collecting invoices, and importing them into the client's ERP system daily. [Read Full Review](https://clutch.co/go-to-review/uassistme/110885) - BPO for Financial Services Company (4.5/5, Aug 19, 2021): A financial services company hired Uassist.ME to provide BPO services. They manage banking imports and reconciliation for the client's customers, and deliver reports to the team's accountants, among other tasks. [Read Full Review](https://clutch.co/go-to-review/uassistme/111842) - Back Office Outsourcing for Fintech Company (5.0/5, Aug 9, 2022): A fintech company hired Uassist.ME to provide back office outsourcing. They take care of data-related CRM activities to streamline the client's processes. [Read Full Review](https://clutch.co/go-to-review/uassistme/153424) ##### Healthcare Experience Uassist.ME has demonstrated strong expertise in the Healthcare industry, particularly through their effective assistance in patient engagement and administrative tasks for dental and medical device businesses. Clients highlight their responsiveness and the positive impact on patient retention and operational efficiency. Their bilingual capabilities enhance communication with diverse patient populations. Overall, Uassist.ME is viewed as a reliable partner that contributes to improved workflow and reduced overhead costs, making them a suitable choice for Healthcare providers seeking support. - 2 reviews for healthcare industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistance & Translation for Dentistry Business (4.0/5, Jul 28, 2021): Uassist.ME provided virtual assistance and back-office support for a dentistry firm. Their tasks involve reaching out to patients and verifying insurance benefits. They also provided translation services.  [Read Full Review](https://clutch.co/go-to-review/uassistme/93405) - Call Services & Support for Medical Provider (5.0/5, Jul 23, 2019): Uassist.ME provides follow-up calls to the customers of a healthcare product provider. The teammate calls each customer, reads from a prepared script and delivers daily progress reports on the number of calls. [Read Full Review](https://clutch.co/go-to-review/uassistme/136853) ##### Media Experience Uassist.ME has received positive feedback from clients in the Media industry for their reliable project management support. One client highlighted a full-time assistant's effectiveness in handling project tasks, enabling the client to focus on higher priority work. The assistant's timely communication and thoroughness in following instructions were particularly noted as strengths. Overall, Uassist.ME's expertise in virtual assistance has proven invaluable, enhancing operational efficiency for media marketing projects. - 1 review for media industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Virtual Assistant Services for Online Media Mktg Company (5.0/5, Jul 28, 2021): Uassist.ME is providing virtual assistant services to a marketing company. Their work mainly revolves around completing the client's internal project management tasks such as providing monthly reports. [Read Full Review](https://clutch.co/go-to-review/uassistme/93333) ##### Environmental Services Experience Uassist.ME has demonstrated strong expertise in providing administrative support to businesses in the Environmental Services sector, notably in tree services. Clients praise their effective communication, problem-solving abilities, and solid project management. The engaged team members are noted for their proactive involvement and adaptability, contributing positively to the overall efficiency of operations. This consistent positive feedback suggests that Uassist.ME is well-suited for organizations seeking reliable support in the Environmental Services industry. - 1 review for environmental services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Administrative Assistance for Tree Cutting Company (5.0/5, Apr 26, 2021): Uassist.ME provides administrative assistance to a tree cutting company. The assistant assigned for the project helps the client with research, customer service, problem solving, and activities coordination. [Read Full Review](https://clutch.co/go-to-review/uassistme/134529) ##### Information technology Experience Uassist.ME has received positive feedback from clients in the Information technology sector, particularly for their reliability and effective remote assistance. Clients highlight their expertise in providing cost-effective virtual executive assistants who seamlessly integrate with existing teams. The company demonstrates strong communication skills and initiative, ensuring smooth collaboration. Overall, Uassist.ME is well-regarded for meeting the demands of growing technology firms, making them a valuable partner for businesses seeking efficient support. - 1 review for information technology industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Assistant for Digital Lending Platform (5.0/5, Apr 19, 2021): Uassist.ME supplies a technology company with a virtual executive assistant. The assistant helps support the executive team's bandwidth. [Read Full Review](https://clutch.co/go-to-review/uassistme/128976) ##### Consumer Products Experience Uassist.ME demonstrates significant expertise in the Consumer Products industry, particularly in managing customer service for e-commerce businesses. Clients highlight their strong team dynamics, adaptability to unique brand personas, and impressive customer satisfaction rates, achieving 97% based on extensive engagement. The personalized approach and effective communication foster a collaborative relationship, making Uassist.ME a suitable partner for businesses looking to enhance customer interactions and maintain high service standards. - 1 review for consumer products industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Management for Startup E-Commerce Company (5.0/5, Mar 12, 2021): Uassist.ME provides customer service management for a small e-commerce company. They handle all the communication channels with the clients including emails, Zendesk tickets, and online chat support. [Read Full Review](https://clutch.co/go-to-review/uassistme/95612) ##### Food & Beverages Experience Uassist.ME demonstrates strong expertise in the Food & Beverages industry, providing valuable support to clients like Pica, a Venezuelan restaurant. Clients appreciate their bilingual capabilities, rapid turnaround times, and cost-effectiveness. Their assistance ranges from customer relations and vendor management to graphic design, showcasing their adaptability and efficiency. Overall, Uassist.ME's commitment to client needs and detailed reporting makes them a reliable choice for businesses seeking virtual support in this sector. - 1 review for food & beverages industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO & Virtual Assistance for Restaurant (5.0/5, Jul 20, 2020): A longtime partner, Uassist.ME provides ongoing BPO and virtual assistance services. They respond to customers, create graphic designs, and identify and manage vendors. The team also developed a website. [Read Full Review](https://clutch.co/go-to-review/uassistme/140083) ##### Legal Experience Uassist.ME has received critical feedback from legal industry clients, highlighting significant concerns regarding their virtual assistant services. Clients reported substandard work quality, including frequent grammatical and spelling errors, and inadequate project management. The firm's inability to deliver promised hours of work consistently led to frustration. Overall, the sentiment is negative, indicating a lack of expertise and reliability, which may deter potential clients in the legal sector seeking competent support. - 1 review for legal industry - Less than $10,000 avg. project cost - Virtual Assistant & Web Dev for Law Firm (1.5/5, Apr 28, 2020): Uassist.ME was hired as a virtual assistant and web developer for a law firm. The team was responsible for managing emails and calendars, communicating with vendors, and handling travel arrangements. [Read Full Review](https://clutch.co/go-to-review/uassistme/72695) ##### Construction Experience Uassist.ME has demonstrated strong expertise in the Construction industry by providing exceptional administrative support to design and construction firms. Clients praise the professionalism, communication, and organizational skills of their assistants, noting significant improvements in workflow and team efficiency. The positive sentiment reflects their ability to seamlessly integrate into teams, alleviating workload pressures and contributing to project success without any reported areas for improvement. - 1 review for construction industry - 1 review is 5 stars - Unknown avg. project cost - Virtual Assistant for Design & Construction Company (5.0/5, Apr 28, 2020): Uassist.ME served as a virtual assistant for a design and construction firm. This included managing calendars, conducting research, and handling purchases. [Read Full Review](https://clutch.co/go-to-review/uassistme/72635) ##### Other Industry Experience Uassist.ME has received positive feedback from clients in the Other Industry, highlighting their expertise in customer service and administrative tasks. Clients appreciate the efficiency, communication, and transparency provided by their virtual assistants, which have significantly improved productivity and allowed businesses to focus on core activities. Overall, the sentiment is highly favorable, with clients noting that Uassist.ME has been instrumental in driving operational success and enhancing business performance. - 2 reviews for other industry industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service for Craft Spirits E-Commerce Business (5.0/5, Mar 9, 2020): Uassist.ME supplies virtual assistants (VAs) who provide ongoing customer service and data entry support for a spirits marketplace. [Read Full Review](https://clutch.co/go-to-review/uassistme/32585) - Virtual Assistant for Engineering Firm (4.5/5, Sep 4, 2019): Uassist.ME provides a virtual assistant to a small engineering firm. The assistant handles administrative tasks, such as bookkeeping, managing arrangements and calendars, and set up reports.  [Read Full Review](https://clutch.co/go-to-review/uassistme/38014) ##### IT Services Experience Uassist.ME is recognized for its professionalism, proactive engagement, and adaptability in the IT Services sector. Clients commend their ability to generate high-quality leads and deliver valuable insights that enhance marketing strategies. Their collaborative approach and commitment to acting as an extension of the client's team contribute positively to business outcomes. Overall, Uassist.ME is highly recommended for organizations seeking results-oriented support in lead generation and sales pipeline development. - 1 review for it services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Sales Outsourcing Services for Cybersecurity Company (5.0/5, Sep 26, 2025): Uassist.ME provides telemarketing services for a cybersecurity company. The team manages outreach, generates leads, engages with prospects, and contributes to the client's sales pipeline. [Read Full Review](https://clutch.co/go-to-review/uassistme/409191) ##### Contracting Experience Uassist.ME demonstrates significant expertise in the Contracting industry, particularly in enhancing customer service and operational efficiency. Clients report a 28% reduction in dropped calls and improved satisfaction scores due to effective communication and scheduling support. The provider's commitment to proactive assistance and detailed project management has garnered positive feedback, reflecting their ability to adapt and address complex challenges. Overall, Uassist.ME is a reliable choice for businesses seeking to optimize client interactions and service delivery. - 1 review for contracting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Landscaping Company (5.0/5, Oct 2, 2025): Uassist.ME provides virtual assistant services for a landscaping company. The team is responsible for managing the client's schedules and field team assignments and communicating with clients and teams. [Read Full Review](https://clutch.co/go-to-review/uassistme/410552) ##### Real estate Experience Uassist.ME has received positive feedback from various clients in the real estate sector, highlighting their exceptional expertise in lead management, administrative support, and marketing strategies. Clients noted significant improvements in workflow efficiency and lead conversion rates, with one client reporting a 10% increase in conversions. The team's bilingual skills and commitment to client satisfaction emphasize their value in enhancing operational efficiency and business growth. Overall, Uassist.ME is recommended for real estate firms looking for reliable and skilled support. - 7 reviews for real estate industry - 5 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Management Services for Real Estate Management Company (5.0/5, Jun 7, 2022): Uassist.ME was a real estate management company’s lead management partner. Their team of 15 resources worked closely with the client to qualify, nurture, and prime leads.  [Read Full Review](https://clutch.co/go-to-review/uassistme/21965) - IT Support for Real Estate Investment Firm (5.0/5, Jan 15, 2021): Uassist.ME provides ongoing technical and lead generation support to a property management and private equity firm. This includes call center services. [Read Full Review](https://clutch.co/go-to-review/uassistme/37203) - Remote Sales & Marketing Support for Housing Service (5.0/5, Jan 11, 2019): Uassist.ME provides a remote team to perform administrative and marketing tasks for a property management firm. They interact with clients, close deals, and coordinate digital marketing and content efforts. [Read Full Review](https://clutch.co/go-to-review/uassistme/43371) - Virtual Assistant & Mktg Strategy for Real Estate Agency (4.0/5, Nov 5, 2021): Uassist.ME provides a virtual assistant to perform administrative duties. They communicate with customers, manage the client's social media, and so on. They're also helping with marketing and transcription. [Read Full Review](https://clutch.co/go-to-review/uassistme/56897) - Virtual Assistant for a Realty Team (5.0/5, Feb 11, 2019): Uassist.ME provides an outsourced, virtual office assistant to answer incoming phone calls for a real estate firm. [Read Full Review](https://clutch.co/go-to-review/uassistme/57743) - BPO Services & Social Media Marketing for Realtor (5.0/5, Jun 5, 2020): Uassist.ME provided BPO services and social media marketing for a realtor. The assistant handled back-office responsibilities ranging from following up with clients to managing schedules to rebranding efforts. [Read Full Review](https://clutch.co/go-to-review/uassistme/105579) - Web Dev & Digital Strategy for Real Estate & E-Commerce Co (4.0/5, Jul 10, 2020): Uassist.ME built a website for a real estate and e-commerce company. They also implemented a digital strategy that included SMM, creative, logo design, and branding. They even support bookkeeping and paperwork. [Read Full Review](https://clutch.co/go-to-review/uassistme/132977) ##### Advertising & marketing Experience Uassist.ME has garnered positive feedback from clients in the Advertising & Marketing industry, highlighting their expertise in managing digital marketing tasks such as campaign management, content creation, and customer service. Clients praise their effective communication, timely responses, and ability to integrate seamlessly with in-house teams, resulting in improved operational efficiency and quicker project turnarounds. The overall sentiment reflects that Uassist.ME is a reliable partner for agencies seeking to enhance their service offerings and manage workload effectively. - 6 reviews for advertising & marketing industry - 5 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for Digital Marketing Agency (5.0/5, Nov 1, 2021): A digital marketing agency needed a partner to handle all of their billing emails and customer information updates. They hired Uassist.ME based on their past experience of working together. [Read Full Review](https://clutch.co/go-to-review/uassistme/3428) - Virtual Administrative Services for Agency (5.0/5, Aug 15, 2019): Uassist.ME provided virtual administrative services.  [Read Full Review](https://clutch.co/go-to-review/uassistme/25673) - LinkedIn Lead Generation for Digital Marketing Firm (4.5/5, Mar 5, 2020): Uassist.ME provided an outsourced human assistant to manage LinkedIn outreach and marketing campaigns through direct messaging. The assistant was given metrics to hit.  [Read Full Review](https://clutch.co/go-to-review/uassistme/30404) - Accounting & Virtual Assistance for Digital Marketing Agency (5.0/5, Jan 12, 2022): A digital marketing agency has saught Uassist.ME's help in fulfilling their organizational needs through virtual assistance. The team also provides tech support, bookkeeping, and campaign management services. [Read Full Review](https://clutch.co/go-to-review/uassistme/110001) - Virtual Assistant for Full-Service Marketing Agency (5.0/5, Jul 9, 2020): Uassist.ME provided a virtual assistant for a full-service creative agency. They crafted copy for email newsletters and generated blog content. They’re working to develop an ad strategy for third-party clients. [Read Full Review](https://clutch.co/go-to-review/uassistme/132202) - Customer Service for Business Consultants (5.0/5, Jul 23, 2019): Uassist.ME handles onboarding and customer service for an entrepreneurship consulting company. They field questions over phone, email, and through the website. [Read Full Review](https://clutch.co/go-to-review/uassistme/136867) #### Very responsive Uassist.ME is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 3 countries - Brazil (1 projects) - Canada (2 projects) - United States (29 projects) This provider is available in 1 time zone: - Mountain Standard Time (MST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/uassistme?verified=true#reviews) --- ### [Wing Assistant](https://clutch.co/profile/wing-assistant) #### 4.7 out of 5 star rating (36 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Berkeley, CA #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description Wing Assistant, a provider of Contact Center Services and Customer Support Services, consistently delivers high-quality support, as evidenced by an impressive call answer rate exceeding 95% reported by a client. Approximately 100% of reviewers commend their seamless integration and reliability, praising their dedication and efficiency in handling customer interactions and enhancing business functions. [Visit Website](https://wingassistant.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=clutch-organic) #### Exceptional performance Clients have expressed exceptional satisfaction with Wing Assistant, highlighting their ability to deliver operational support efficiently and cost-effectively. One CEO noted that their team completed tasks 50% faster and provided seamless communication, describing the experience as 'outstanding.' The integration of Wing Assistant into their workflow was so effective that it felt like an extension of their company. Overall, the feedback reflects a strong sentiment of reliability, efficiency, and high-quality service. - Back Office Outsourcing for Event Planning Platform (5.0/5, Nov 25, 2025): Working with Wing Assistant has been an outstanding experience. Everyone is easy to work with, highly reliable, and consistently delivers quality work. The team integrates seamlessly into our workflow and truly feels like an extension of our company. Overall, Wing Assistant has been reliable, efficient, and a meaningful boost to our operations. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/421947) #### Experience in 13 industries Wing Assistant has demonstrated strong capabilities across various industries, including construction, advertising & marketing, healthcare, education, and more. Clients commend their expertise in administrative support, social media management, and data processing, leading to improved operational efficiency and community engagement. The overall sentiment highlights Wing Assistant's proactive communication, timely delivery, and value for cost, making them a suitable partner for businesses seeking support in these sectors. [Read All Reviews](https://clutch.co/profile/wing-assistant?verified=true#reviews) ##### Information technology Experience Wing Assistant has received positive feedback from clients in the Information technology industry for its expertise in lead generation and data collection. Clients appreciate the company's responsiveness, attention to detail, and the quality of work delivered. The ongoing projects demonstrate a strong impact, with measurable outcomes such as active multi-channel campaigns and successful engagement with prospective clients. Overall, Wing Assistant is viewed as a valuable partner for companies looking to enhance their strategic business objectives through tailored IT solutions. - 1 review for information technology industry - 1 review is 5 stars - Unknown avg. project cost - Lead Generation Services for Procurement Solutions Company (5.0/5, Dec 23, 2025): Wing Assistant provides a sales resource who offers lead generation services for a procurement solutions company. The team builds contact lists, imports data into HubSpot, and creates multi-channel campaigns. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/427186) ##### Manufacturing Experience Wing Assistant has demonstrated significant expertise in the Manufacturing industry, particularly in customer service and data management. Clients have praised their seamless integration into existing systems and their ability to provide uninterrupted support, exceeding call answer goals. The positive impact on customer engagement and operational efficiency highlights Wing Assistant's strengths, making them a reliable partner for manufacturing businesses seeking effective support solutions. - 1 review for manufacturing industry - Unknown avg. project cost - Customer Service Outsourcing for Cleaning Systems Company (4.5/5, Jan 13, 2026): Wing Assistant provided customer service support for a cleaning systems company, covering the client's non-business hours on weekdays and providing 24-hour coverage on weekends. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/429629) ##### Construction Experience Wing Assistant has demonstrated significant expertise in the Construction industry, particularly in providing administrative support, real estate due diligence, and document control for land development projects. Clients emphasize their proactive approach, timely delivery, and effective onboarding process, which notably accelerated project initiation. The company's ability to conduct in-depth research and facilitate development approvals adds substantial value, making Wing Assistant a strong contender for businesses looking for reliable support in the Construction sector. - 1 review for construction industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Administrative Support for Land Development Company (5.0/5, Jan 12, 2026): Wing Assistant provides administrative support for a land development company. The team's VA conducts real estate due diligence, researches zoning and utilities, and manages the client's document control. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/429570) ##### Advertising & marketing Experience Wing Assistant demonstrates strong expertise in community management and content creation within the Advertising & marketing industry. Clients have praised their ability to enhance social media engagement and streamline project execution. Feedback emphasizes timely responses, effective strategies, and a seamless alignment with client needs. Overall, the company is recognized for delivering high-quality support that positively impacts community interaction and brand visibility, making it a suitable option for businesses looking to enhance their marketing efforts. - 3 reviews for advertising & marketing industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - SMM & Content Mktg for Digital Marketing Company (5.0/5, Jun 9, 2023): Wing Assistant develops a social media strategy and creates content for a digital marketing company. The team is responsible for setting a weekly editorial calendar, posting, and responding to comments. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/207871) - Social Media Management for Health Supplements Company (4.0/5, Dec 23, 2025): Wing Assistant provides social media management for a health supplements company. The team is responsible for creating and editing content, managing the content library, and drafting social media posts. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/427211) - SMM Services for Marketing Company (5.0/5, Dec 31, 2025): Wing Assistant provides SMM services for a marketing company. The team handles community management, reviewing comments and messages, moderating content, responding to inquiries, and addressing escalations. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/427934) ##### Education Experience Wing Assistant has received positive feedback in the Education industry, particularly for their effectiveness in customer outreach and marketing efforts. Clients appreciate their punctuality and ease of collaboration, highlighting the significant impact on promotional activities and customer engagement. The company demonstrates strong project management skills, delivering results that enhance marketing strategies and customer satisfaction. Overall, Wing Assistant appears to be a strong partner for businesses in the Education sector seeking to improve outreach and marketing initiatives. - 2 reviews for education industry - 2 reviews are 5 stars - Unknown avg. project cost - Customer Service & Sales Outsourcing for Job Consultancy (5.0/5, May 9, 2025): Wing Assistant provided sales outsourcing services for a job consultancy. The team developed and implemented sales strategies, researched potential clients, and closed leads. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/373072) - Marketing & Outreach Services for Education Company (5.0/5, Dec 16, 2025): Wing Assistant provides ongoing marketing and outreach support for an education company. The team creates promotional materials and messages and reaches out to leads via calls, emails, and text messages. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/425929) ##### Other industries Experience Wing Assistant has consistently received positive feedback from clients in the Other industries sector for its efficient operational support and administrative services. Clients appreciate the quick turnaround times, cost-effectiveness, and high-quality work delivered by the team. The ability to seamlessly integrate into existing workflows has also been highlighted, contributing to increased productivity and enhanced customer satisfaction. Overall, Wing Assistant is viewed as a reliable partner that significantly improves operational efficiency, making it a strong fit for businesses seeking support in the Other industries. - 14 reviews for other industries industry - 12 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Three Virtual Assistants for DeFi Investment Management Firm (5.0/5, Nov 25, 2022): Wing Assistant provides virtual assistant services for a DeFi investment management firm. They've trained assistants to acquire the skills the client needs from them. Three VAs have been assigned to the firm. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/168902) - Data Entry for Reverse Logistics Firm (5.0/5, Nov 28, 2022): Wing Assistant provides data entry services to a reverse logistics firm. They input the client's inventory system data that flows through a Slack channel and use their backend data to issue return labels. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/169220) - Virtual Assistance for Startup (5.0/5, Dec 6, 2022): Wing Assistant has been hired by a startup for virtual assistance on their business. The vendor's responsibilities include customer outreach, social media management, product testing, and market research. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/170580) - Candidate Matching for Recruitment Advertising Solution (5.0/5, Dec 6, 2022): A recruitment advertising solution has partnered with Wing Assistant for recruitment services. Taking into consideration the requirements for job openings, the team matches potential candidates to clients. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/170649) - Virtual Assistant & Content Creation for Mobile App Dev Co (5.0/5, Mar 7, 2023): A mobile app design and development company hired Wing Assistant to provide virtual assistant services, scheduling, and content creation. The team sent proposals and followed up with end customers. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/185354) - Customer Service Outsourcing for Nonprofit Organization (4.5/5, Jun 2, 2023): Wing Assistant provides customer service outsourcing for a nonprofit organization. The team is tasked with client communication, time and task management, content revision, document development, and data entry. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/206203) - Research & Content Marketing for Self-Care Subscription Co (5.0/5, Jun 15, 2023): Wing Assistant helps a self-care subscription company with research, brand reports, and product information emails. They assist with survey information and monitor influencer interaction. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/209332) - Virtual Assistant Services for Family Medicine Practice (5.0/5, Feb 12, 2025): Wing Assistant provides virtual assistant services for a family medicine practice. The team handles scheduling, patient inquiries, billing, data management, and operational support. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/351629) - Back-Office Outsourcing for Surgical Robotics Co (5.0/5, Mar 20, 2025): Wing Assistant provided administrative support for a surgical robotics company. The team aimed to help the client save time. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/361187) - Virtual Assistant for Residential Home Construction Company (5.0/5, Mar 20, 2025): Wing Assistant provided virtual assistant services for a residential home construction company. The team processed invoices in QuickBooks, reported on payables, and pulled emails for real estate agents. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/361200) - Virtual Assistant for Senior Care Guidance Company (4.5/5, Apr 23, 2025): Wing Assistant provides ongoing virtual assistant services for a senior care guidance company. The team is responsible for conducting research and updating data related to rates for the client's care communities. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/369395) - Customer Service for Household Items Liquidity Company (5.0/5, Apr 25, 2025): Wing Assistant provides customer support services for a household items liquidity company. The team is responsible for guiding customers through the device trade-in and pickup process and addressing inquiries. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/369931) - Back Office & Sales Outsourcing for Software Company (5.0/5, May 21, 2025): Wing Assistant provides ongoing virtual assistant services for a software company. The team is responsible for onboarding, providing online support, and conducting sales research. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/376110) - Back Office Outsourcing for Event Planning Platform (5.0/5, Nov 25, 2025): Wing Assistant provides operational support and executive assistance for an event planning platform. The team has uploaded photos for customers, scheduled meetings, and arranged travel. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/421947) ##### Home Services Experience Wing Assistant has received critical feedback from clients in the Home Services industry, particularly regarding the effectiveness of their virtual assistants in managing client communications and administrative tasks. Clients have reported increased workloads and poor project management, with tasks often delayed or inadequately completed. Despite a polished marketing presence, the actual service delivery has not met expectations, indicating a need for improvement in verifying assistant qualifications and providing genuine oversight. - 1 review for home services industry - Less than $10,000 avg. project cost - VA & Customer Service Outsourcing for House Cleaning Company (1.0/5, Sep 23, 2025): Wing Assistant provided virtual assistant services for a house cleaning company. The team managed emails, texts, and phone calls, scheduling, data entry, and follow-ups. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/408122) ##### Medical Experience Wing Assistant has received positive feedback in the Medical industry, specifically from a client in mental health. The company effectively assists with daily tasks, client inquiries, and tracking systems, leading to increased practitioner and client engagement. Clients commend Wing Assistant for its dedication, dependability, and excellent customer service. The timely delivery of projects and strong team culture align well with the needs of healthcare providers, making Wing Assistant a suitable partner for businesses in the Medical industry. - 1 review for medical industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Mental Health Private Practice (5.0/5, Apr 28, 2025): Wing Assistant provides ongoing call center services for a mental health private practice. The team assists the client's staff and patients, provides customer support, and provides daily tracking systems. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/370368) ##### Business services Experience Wing Assistant has received positive feedback within the Business services industry for its ability to streamline operations and enhance efficiency. Clients have praised the company's expertise in providing tailored virtual assistant services, which help businesses manage administrative tasks effectively. The overall sentiment highlights Wing Assistant's responsiveness, high-quality support, and commitment to understanding client needs, making it a strong candidate for businesses seeking reliable administrative assistance. - 4 reviews for business services industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Virtual Assistant Services for Biotech Comapny (4.5/5, Dec 2, 2022): A biotech company onboarded Wing Assistant to handle their virtual assistant efforts. The team is in charge of the answer emails, making appointments, researching, and calendaring. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/169937) - Client Services Specialist for Event Planning Company (5.0/5, Dec 8, 2022): Luminary Leaders hired Wing Assistant for a variety of tasks including research, preparing spreadsheets, graphic design, outbound emails and follow-up, appointment scheduling, and website maintenance. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/171111) - VA Team for Web Design Company (5.0/5, Feb 28, 2023): Wing Assistant developed a suite of virtual assistant (VA) services tailored to the client's needs, including website maintenance, customer support, calendar management, budgeting, and other daily operations. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/183370) - Lead Generation Assistance for Nanny Agency (3.5/5, Jun 12, 2023): Wing Assistant assists a nanny agency with their lead generation campaign. Wing Assistant helps with sitters' recruitment and answering phone calls and emails to current and prospective customers. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/208297) ##### Legal Experience Wing Assistant has received positive feedback from clients in the Legal industry, highlighting their expertise in providing part-time administrative support tailored to law firms. Clients appreciate the efficient onboarding process and the ability to increase operational output through services such as data entry and customer service. The overall sentiment reflects satisfaction with Wing Assistant's responsiveness and reliability, making them a strong candidate for legal businesses seeking administrative assistance. - 1 review for legal industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Assistant Services for Law Firm (5.0/5, Jun 5, 2023): Wing Assistant provides a part-time virtual administrative assistant for a law firm. The assistant helps the client with data entry, scheduling, customer service, and digital form creation. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/206631) ##### Arts, entertainment & music Experience Wing Assistant has demonstrated a strong capability in supporting Arts, entertainment & music companies by effectively reducing management workload through dedicated assistance. Clients have praised Wing Assistant for its high ratings, efficient project management, and exemplary communication, resulting in a measurable increase in ROI. The company's prompt responsiveness and alignment with client values highlight its expertise and strengths, making it a suitable partner for businesses seeking to enhance productivity in the Arts, entertainment & music industry. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Arts & Entertainment Company (5.0/5, Jun 5, 2023): An arts and entertainment company has hired Wing Assistant to assist them regarding their daily managerial duties. The team is tasked with reducing the client's workload and management work. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/206559) ##### Real estate Experience Wing Assistant demonstrates significant expertise in the real estate industry, particularly in supporting digital marketing initiatives for property management firms. Clients have praised their team's understanding of marketing needs, seamless communication, and quick responsiveness, which have led to improved operational efficiency. The dedicated support and specific marketing experience of their virtual assistants have made them a preferred choice, ultimately enhancing project outcomes and allowing clients to focus on larger strategic initiatives. - 1 review for real estate industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Digital Marketing Assistant for Real Estate Firm (5.0/5, Feb 18, 2023): Wing Assistant provides ongoing digital marketing campaigns for a real estate and property management firm. The goal is to increase the client's bandwidth. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/181641) ##### Financial services Experience Wing Assistant has proven to be a valuable resource in the Financial services industry, particularly in enhancing operational efficiency through data input and research services. Clients have highlighted the team's promptness, adaptability, and strong communication, enabling better management of deal pipelines. The positive feedback underscores Wing Assistant's ability to understand and meet specific client needs, making it a suitable partner for businesses seeking support in data handling and research within the Financial services sector. - 1 review for financial services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Data Input & Research for Venture Capital Firm (5.0/5, Jan 12, 2023): Wing Assistant provides data entry and research services for a venture capital firm. The team reviews entries from startups seeking financing, inputs data into the client’s CRM, and does complementary research. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/175723) #### 4.8 out of 5.0 rating for cost What Clients Have Said Overall, clients express positive sentiment regarding the cost and value for money offered by Wing Assistant. Many reviews highlight that the pricing fits within budget constraints and delivers good value for the services provided. For instance, one client noted that they achieved operational efficiency at just 20% of the cost compared to domestic services. Another mentioned that the onboarding process was completed swiftly and cost-effectively, allowing them to focus on core tasks. However, there are some concerns about the consistency of service delivery, suggesting room for improvement in certain instances. [Read All Reviews](https://clutch.co/profile/wing-assistant?verified=true#reviews) - Less than $10,000 (11 reviews) - $10,000 to $49,000 (3 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 4 countries - Canada (2 projects) - Puerto Rico (1 projects) - United States (28 projects) - England (1 projects) This provider is available in 6 time zones: - Greenwich Mean Time (GMT) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Australia Central Time (ACT) - Australia Eastern Time (AET) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/wing-assistant?verified=true#reviews) --- ### [Outsourced](https://clutch.co/profile/outsourced) #### 4.9 out of 5 star rating (12 reviews) - 1,000 - 9,999 employees - Quezon City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 10% Call Center Services - 15% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 15% HR Outsourcing - 15% IT Staff Augmentation - 15% Staffing #### Company description Outsourced is a versatile company offering recruitment and remote staffing services, specializing in IT and administrative support. The company receives high praise for its professionalism, effective communication, and alignment with client values, with over 90% of reviews noting their positive impact on project efficiency and cost-effectiveness. There is a recurring commendation of their project management skills, with mention of potential improvements in operational controls noted by a minority of reviewers. [Visit Website](https://outsourced.co/) #### Exceeds expectations #### Experience in 8 industries The provider has demonstrated expertise across various industries including Legal, Telecommunications, eCommerce, Information Technology, Media, and Contracting. Client feedback highlights strengths in project management, timely delivery, and effective communication, particularly in IT and eCommerce sectors. Overall sentiment is positive, with clients noting improved operational efficiency, successful recruitment, and adaptability to diverse project needs. This provider is well-suited for clients in technology-driven and regulatory environments, as well as those requiring outsourced staffing solutions. [Read All Reviews](https://clutch.co/profile/outsourced?verified=true#reviews) ##### Consulting Experience Outsourced has received positive feedback from clients in the Consulting industry, particularly for their strong project management and communication skills. Clients appreciate the company's ability to align values and culture, as well as their organized and structured approach. The expertise in establishing Software Development Centres and clear communication throughout the recruitment process highlights their strengths. Overall, clients feel supported and valued, indicating that Outsourced can be a strong fit for businesses seeking reliable consulting services. - 1 review for consulting industry - 1 review is 5 stars - Unknown avg. project cost - Custom Software Development for Boutique Supply Chain Consultancy (5.0/5, Jun 26, 2024): A boutique supply chain consultancy engaged with Outsourced for their custom software development services. The team is tasked with integrating software tools to enable the client with app and software development capabilities. [Read Full Review](https://clutch.co/go-to-review/outsourced/296725) ##### Legal Experience Outsourced has demonstrated strong expertise in legal software development, particularly in case management systems for government offices. Clients commend their timely project delivery, effective resource allocation, and adaptability to project needs. The commitment and professionalism of their team have been particularly noted, reflecting a deep understanding of the legal industry's requirements. Overall, Outsourced's track record indicates a reliable partner for legal firms seeking software solutions. - 1 review for legal industry - 1 review is 5 stars - Unknown avg. project cost - Custom App Dev & Support for Legal Software Provider (5.0/5, Mar 31, 2025): Outsourced provides ongoing development and support for a legal software provider. The team develops new features, adjusts the app's business logic, provides maintenance, and fixes bugs. [Read Full Review](https://clutch.co/go-to-review/outsourced/363788) ##### Telecommunications Experience Outsourced has demonstrated strong expertise in the Telecommunications industry, particularly in recruitment and customer support services. Clients have praised their ability to quickly source qualified candidates, effectively supporting roles in technical support and customer service. The positive sentiment highlights their timely project delivery, responsiveness, and ability to enhance customer satisfaction. Overall, Outsourced's strengths in recruiting and technical troubleshooting make them a viable partner for businesses in the Telecommunications sector. - 1 review for telecommunications industry - Unknown avg. project cost - Recruiting for Telecommunications Company (4.5/5, Feb 20, 2025): Outsourced provided recruitment services for a telecommunications company. The team was responsible for finding a data analyst to provide inbound customer support and manage billing systems. [Read Full Review](https://clutch.co/go-to-review/outsourced/354062) ##### eCommerce Experience Outsourced has demonstrated strong expertise in the eCommerce sector, particularly in enhancing user experience and streamlining production for clients in the fashion industry. Positive client feedback highlights their timely deliverables, effective communication, and ability to meet project goals. The overall sentiment reflects satisfaction with their performance, indicating that Outsourced is a reliable partner for businesses seeking growth and improved operational efficiency in eCommerce. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment Services for AI Solutions Company (5.0/5, Feb 11, 2025): Outsourced provides staff augmentation services for an AI solutions company. The team is tasked with recruiting excellent staff to serve the client's customers. [Read Full Review](https://clutch.co/go-to-review/outsourced/351159) ##### Engineering Experience Outsourced has received positive feedback within the Engineering industry, particularly for their regression testing capabilities. Clients highlight their expertise in improving bug detection and resolution rates, achieving a 30% reduction in non-customer bugs. Their structured approach and effective communication practices enhance QA processes, resulting in faster turnaround times and increased testing efficiency. Overall, Outsourced is recognized for their professionalism and adaptability, making them a strong candidate for engineering projects focused on quality assurance. - 1 review for engineering industry - 1 review is 5 stars - Unknown avg. project cost - App Regression Testing & Reporting for Tax Mgmt Software Co (5.0/5, Feb 10, 2025): Outsourced provides regression testing services for a tax management software company's app. The team executes regression test cases, assists the local QA team, and provides documentation and testing reports. [Read Full Review](https://clutch.co/go-to-review/outsourced/350901) ##### Information technology Experience Outsourced receives consistently positive feedback from clients in the Information Technology sector, highlighting their expertise in remote staffing for digital commerce and efficient project management. Clients appreciate their responsiveness, strong cultural fit, and ability to deliver quality talent that aligns with business needs. The company's focus on timely communication and meeting project goals positions them as a reliable partner for IT services, making them a strong candidate for organizations seeking to enhance their digital capabilities. - 3 reviews for information technology industry - 3 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Staff Augmentation for Digital Agency (5.0/5, Mar 20, 2023): A digital agency specializing in e-commerce hired Outsourced to provide staff augmentation services. The goal was to increase the company's technical capacity while reducing recruitment costs. [Read Full Review](https://clutch.co/go-to-review/outsourced/188403) - IT Staff Augmentation for Digital Agency (5.0/5, Oct 23, 2023): Outsourced provides remote staffing services for a digital agency. They've provided the client with Magento and Shopify developers, QA engineers and testers, and SEO specialists to support their projects. [Read Full Review](https://clutch.co/go-to-review/outsourced/243203) - Remote Managed IT Support for Managed Services Provider (5.0/5, Feb 7, 2025): Outsourced provides remote IT management services for a managed services provider. The team remotely accesses and fixes customer-related PC issues. [Read Full Review](https://clutch.co/go-to-review/outsourced/350311) ##### Arts, entertainment & music Experience Outsourced has demonstrated expertise in the Arts, entertainment, and music industry by effectively managing offshore teams, particularly in video production. Clients highlight their strong communication skills, promptness, and cultural alignment, which contribute to long-term partnerships. With a track record of successful employee placements and satisfaction, Outsourced is positioned as a reliable choice for businesses seeking support in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Outsourcing Services for Video Production Services Firm (5.0/5, Feb 7, 2025): Outsourced manages the offshore staff of a video production services firm. The team is responsible for managing the client's entire offshore team in the Philippines. [Read Full Review](https://clutch.co/go-to-review/outsourced/350086) ##### Media Experience Outsourced has demonstrated notable expertise in the Media industry, particularly in delivering quality talent and managing repetitive tasks effectively. Clients appreciate their strong communication and responsiveness, which contribute to successful project outcomes. The long-term retention of staff highlights their ability to meet client needs consistently. Overall, Outsourced's strengths in providing cost-effective solutions and understanding HR practices make them a strong candidate for businesses in the Media sector. - 1 review for media industry - 1 review is 5 stars - Unknown avg. project cost - Tasks Management & Resources for Investing News Company (5.0/5, Nov 10, 2023): Outsourced is helping an investing news company handle repetitive tasks in a cost-effective way by providing resources. The team delivers time-sensitive tasks using how-to documents from the client.   [Read Full Review](https://clutch.co/go-to-review/outsourced/248849) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently commend the company's pricing as fitting their budgets and providing good value for money. One client highlighted the company's pricing as a key reason for selection, noting it offered a 'great culture fit' and 'good value for cost.' Another client echoed this sentiment, stating their investment was 'relatively cheap compared to Australia.' Overall, feedback indicates satisfaction with the cost-effectiveness of the services rendered, aligning well with client expectations. [Read All Reviews](https://clutch.co/profile/outsourced?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 5 countries - Australia (4 projects) - Canada (1 projects) - Israel (1 projects) - Switzerland (1 projects) - United States (3 projects) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/outsourced?verified=true#reviews) --- ### [Select VoiceCom](https://clutch.co/profile/select-voicecom) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Cebu City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing - 10% IT Staff Augmentation #### Company description Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients. [Visit Website](https://selectvoicecom.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Personable The feedback reflects a highly positive sentiment regarding Select VoiceCom's personable approach. Clients appreciate their personalized interactions, noting they are 'very easy to speak to' and honor their commitments. One client highlighted their openness to change and responsiveness, stating the team is 'extremely well organized and communicative,' often responding within 24 hours. Overall, the reviews emphasize Select VoiceCom's alignment with client values and their commitment to fostering strong relationships. - Recruitment Services for Financial Services Company (4.5/5, Oct 17, 2025): We have found SVC an extremely well organized and communicative team. They respond within 24 hours and have been very open to suggestions, needs, or requests to make the process work for everyone involved. We love their personalized approach, very easy to speak to, honor what they say they are going to do and are open minded to change. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/414242) #### 4 reviews mention Call Center Services Call Center Services for Third-Party Management Company 4.5/5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. - 2 of 4 Call Center Services reviews are 5 stars - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/select-voicecom/349696) #### Experience in 7 industries Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength. [Read All Reviews](https://clutch.co/profile/select-voicecom?verified=true#reviews) ##### Media Experience Select VoiceCom has garnered positive feedback from clients in the Media industry, highlighting their expertise in lead conversion and revenue growth. A portrait photography studio reported a significant increase in annual sales from $4M to $8M due to SVC's effective project management and skilled sales team. Clients praise their reliability, timely delivery, and commitment to building a strong team culture, making them a suitable partner for businesses seeking to enhance their media operations. - 1 review for media industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Back Office & Sales Outsourcing for Photography Studio (5.0/5, Feb 7, 2025): Select VoiceCom has partnered with a photography studio to move their bookings department from Australia to the Philippines. They've built a team of salespeople who could convert leads into clients. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/350162) ##### Business services Experience Select VoiceCom has garnered positive feedback within the Business services industry, particularly for their effectiveness in enhancing call quality and customer service for clients in management roles. Clients appreciate their culture fit, open communication, and the strong partnership developed throughout the project. Measurable outcomes, such as improved close rates, highlight their expertise and the significant impact they have on client growth and satisfaction, making them a suitable choice for businesses seeking reliable support. - 1 review for business services industry - $10,000 – $49,000 avg. project cost - Call Center Services for Third-Party Management Company (4.5/5, Feb 6, 2025): Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/349696) ##### Advertising & marketing Experience Select VoiceCom demonstrates strong expertise in the Advertising & Marketing industry, particularly in lead generation and client acquisition. Clients appreciate their detail-oriented approach, agile project management, and commitment to understanding campaign goals. The positive feedback emphasizes their alignment with client values and past successful collaborations, making them a reliable choice for businesses seeking effective marketing solutions. - 1 review for advertising & marketing industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for MarTech Company (5.0/5, Jan 19, 2025): Select VoiceCom provides call center services for a marketing technology company. They're tasked with calling over over 1,000 local businesses daily on the client's behalf to promote their products and services. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/344266) ##### Pharmaceuticals Experience Select VoiceCom has demonstrated expertise in the Pharmaceuticals industry, particularly in patient recruitment and health information collection for clinical research trials. Clients appreciate their attentive project management, adherence to processes, and efficiency in delivering measurable outcomes, such as successfully randomized patients. The overall sentiment reflects strong satisfaction with their ability to meet project goals, making them a favorable choice for businesses seeking reliable support in the Pharmaceuticals sector. - 1 review for pharmaceuticals industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Recruitment Services for Clinical Research Company (5.0/5, Jan 13, 2025): Select VoiceCom provides patient recruitment services for a clinical research company. The team receives leads, enters them into the CTMS, contacts patients, completes their profiles, and schedules them. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/342752) ##### Other industries Experience Select VoiceCom demonstrates significant expertise in the Other industries sector, providing tailored customer service and sales support. Their partnership with AdvisoryCloud resulted in a 35% increase in customer satisfaction and a 40% reduction in response times, highlighting their impactful contributions. Clients commend their reliable project management, consistent training, and effective communication, reinforcing Select VoiceCom as a strong contender for businesses seeking robust support in customer engagement and sales strategies. - 1 review for other industries industry - $1,000,000 – $9,999,999 avg. project cost - Call Center Services for Advisory Platform (4.5/5, Jan 13, 2025): Select VoiceCom provides call center services for an advisory platform. The team handles inbound and outbound calls, email, chat, data entry into Salesforce, and other voice and non-voice office tasks. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/342744) ##### Legal Experience Select VoiceCom has received positive feedback from clients in the Legal industry, particularly for their expertise in legal screening and intake processes. Their strengths include high accuracy in lead verification, effective quality control measures, and a proactive approach to problem-solving. Clients report improved efficiency in case processing and exceptional project management, showcasing their ability to adapt to client needs. Overall, their commitment to delivering tailored, comprehensive solutions positions them as a strong partner for law firms seeking reliable support. - 1 review for legal industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Back Office & Customer Service Outsourcing for Law Firm (5.0/5, Jan 8, 2025): Select VoiceCom provides back office and customer service outsourcing for a law firm. The team is responsible for lead verification, QC, data management, legal intake, and case administration. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/341661) ##### Financial services Experience Select VoiceCom has received positive feedback from clients in the Financial Services industry, emphasizing their expertise in customer service and talent management. Clients appreciate their high standards for security and quality, responsiveness, and personalized approach. Successful outcomes include the effective hiring and training of customer service teams and marketing talent, demonstrating Select VoiceCom's ability to align with the specific needs of financial services companies. Overall, the sentiment is highly favorable, indicating a strong fit for businesses in this sector. - 2 reviews for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Recruiting for Financial Services Co (5.0/5, Jan 13, 2025): Select VoiceCom provided outsourced recruitment services for a financial services company. The team helped the client hire and train a team of customer service agents. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/342740) - Recruitment Services for Financial Services Company (4.5/5, Oct 17, 2025): Select VoiceCom provides recruitment services for a financial services company. The team has sourced, hired, and managed marketing and analytics professionals. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/414242) #### 4.6 out of 5.0 rating for cost What Clients Have Said Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs. [Read All Reviews](https://clutch.co/profile/select-voicecom?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (2 reviews) - $1,000,000 to $9,999,999 (2 reviews) - $200,000 to $999,999 (1 reviews) --- ### [ContactPoint 360](https://clutch.co/profile/contactpoint-360) #### 4.8 out of 5 star rating (6 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 1,000 - 9,999 employees - Montréal, Canada #### Services Provided - Allocation of Expertise by Percentage - 19% Back Office Outsourcing - 41% Call Center Services - 29% Customer Service Outsourcing - 11% Sales Outsourcing #### Company description ContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out. [Visit Website](https://contactpoint360.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Flexible Clients have consistently highlighted ContactPoint 360's flexibility as a significant asset. One client noted their 'willingness to adapt to our workflows' and described the team as feeling 'more like an extension of our internal team.' This adaptability contributed to a collaborative environment, enhancing the overall project experience. Overall, the sentiment regarding their flexibility is highly positive, with clients appreciating their responsiveness to changing needs and project requirements. - Back-Office/Customer Service Outsourcing for Software Dev Co (5.0/5, Jan 12, 2026): The flexibility and willingness to adapt to our workflows stood out. They felt collaborative and operated more like an extension of our internal team. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/429518) #### 3 reviews mention Call Center Services Call Center Services for Marketing Agency 5.0/5 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office tasks. - 1 of 3 Call Center Services reviews are 5 stars - 3 new reviews for Call Center Services in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/419269) #### Experience in 3 industries ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations. [Read All Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews) ##### Advertising & marketing Experience ContactPoint360 has received positive feedback in the Advertising & marketing industry for its exceptional service and commitment to enhancing customer experiences. Clients commend their expertise in scaling support operations while maintaining quality, demonstrated through improved response times and customer satisfaction scores. The professionalism, organized project management, and responsiveness of the team have been highlighted as significant strengths. Overall, ContactPoint360 appears to be a strong fit for businesses seeking reliable outsourcing solutions in the Advertising & marketing sector. - 3 reviews for advertising & marketing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back-Office & Customer Support Outsourcing for CX Firm (4.0/5, Sep 12, 2025): ContactPoint360 provides a CX firm with inbound and outbound customer support, including managing chat and email queries, training new agents, and running QA. They also offer back-office support for data entry. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/405342) - Call Center Services for Marketing Agency (5.0/5, Nov 12, 2025): ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office tasks. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/419269) - Customer Support & Call Center Services for SEO Company (4.5/5, Dec 29, 2025): ContactPoint 360 provides customer support, back office, and call center services for an SEO company. The team handles inbound and outbound calls, email and chat support, and select back-office operations. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/427688) ##### Automotive Experience ContactPoint 360 demonstrates strong expertise in the Automotive industry, particularly in enhancing customer support operations for fleet management. Clients highlight their effective management of customer interactions, responsiveness, and commitment to quality, which fostered positive feedback and improved support metrics. Their ability to integrate seamlessly with internal processes positions them as a valuable partner for businesses seeking reliable operational support in the Automotive sector. - 1 review for automotive industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support/Back-Office Services for Data Solutions Co (5.0/5, Jan 13, 2026): ContactPoint 360 manages customer phone, email, and live chat support for a vehicle data solutions company. The team is also responsible for back-office tasks, agent training, and performance reporting. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/429756) ##### Consumer products & services Experience ContactPoint 360 demonstrates strong expertise in enhancing customer support for the Consumer products & services industry. Clients praise their efficient communication management, adaptability, and reliable project execution, resulting in improved response times and customer satisfaction. Their alignment with client values and budget considerations reinforces their strengths. Overall, ContactPoint 360 is viewed positively, making them a compelling choice for businesses seeking to optimize customer interactions and operational efficiency. - 1 review for consumer products & services industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office/Customer Service Outsourcing for Software Dev Co (5.0/5, Jan 12, 2026): ContactPoint 360 provides back-office and customer service outsourcing for a software development company. The team handles customer inquiries via phone, email, and chat, and assists with operational tasks. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/429518) #### Completed projects in 5 countries - Armenia (1 projects) - Canada (1 projects) - Costa Rica (1 projects) - Czech Republic (1 projects) - Estonia (1 projects) This provider is available in 38 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews) --- ### [Remote Team Solutions](https://clutch.co/profile/remote-team-solutions) #### 5 out of 5 star rating (23 reviews) - 250 - 999 employees - Torreón, Mexico #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Employer of Record (EOR) Services - 10% Finance & Accounting Outsourcing (FAO) - 10% Recruitment Process Outsourcing - 10% IT Staff Augmentation - 30% Staffing #### Company description Remote Team Solutions provides comprehensive Contact Center Services, specializing in Customer Support and Call Handling. The company is praised for its responsiveness and ability to seamlessly integrate as a part of their clients' teams. Reviewers emphasize Remote Team Solutions' effective project management and cost-effectiveness, with approximately 90% positive feedback. Some noted potential improvement in ramp-up times, but overall satisfaction is high. [Visit Website](https://remoteteamsolutions.com/your-office-in-mexico/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Easy to work with Clients consistently highlight Remote Team Solutions' organization, reliability, and collaborative spirit, noting them as 'incredibly easy to work with.' One client emphasized their responsiveness and integration into the team, enhancing productivity and customer retention. While there is a suggestion for faster ramp-up times, overall sentiment reflects a strong satisfaction with their approachable and effective project management style. - Call Center Services for Pest Control Company (5.0/5, Apr 23, 2022): Remote Team Solutions has worked well in terms of project management. They’re incredibly organized, reliable, and easy to work with. We typically communicate through email and Microsoft Teams. I can also reach their CEO through the phone if I need to. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/3038) #### Experience in 9 industries Remote Team Solutions has demonstrated strong expertise across various industries, including Insurance, Legal, Advertising & Marketing, IT Services, and Real Estate. Clients commend their responsiveness, quality of service, and ability to meet specific operational needs, such as policy issuance in insurance and recruitment in IT. Overall sentiment is highly positive, highlighting their effective project management and team integration, making them a valuable partner for businesses seeking reliable support in customer service, recruitment, and operational efficiency. [Read All Reviews](https://clutch.co/profile/remote-team-solutions?verified=true#reviews) ##### Insurance Experience Remote Team Solutions has demonstrated strong expertise in the Insurance industry, particularly in policy issuance for Texas Specialty Underwriters Inc. Clients commend their timely delivery and effective project management, which has significantly improved operational efficiency. The collaborative approach allows clients to manage their teams while receiving essential support, highlighting Remote Team Solutions' strengths in responsiveness and quality service. Overall sentiment indicates reliability and value, making them a suitable partner for businesses seeking to enhance their insurance operations. - 1 review for insurance industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Insurance Agency (5.0/5, Mar 20, 2026): Remote Team Solutions provides staff augmentation services for an insurance agency. The team helps the client issue policies and works under the client's management. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/444379) ##### Legal Experience Remote Team Solutions has received positive feedback from clients in the Legal industry, notably law firms and immigration attorneys, highlighting their expertise in providing high-quality virtual and executive assistants. Clients commend the professionalism, organization, and effective communication that the assistants bring, significantly easing workload and enhancing client relations management. The overall sentiment reflects satisfaction with timely project delivery and the quality of work, making Remote Team Solutions a strong candidate for legal businesses seeking reliable support. - 2 reviews for legal industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Executive Assistant Recruitment for Immigration Attorney (5.0/5, Apr 9, 2021): Remote Team Solutions provided hiring services to an immigration attorney. The team was initially tasked with the recruitment of an executive assistant to help the client organize work-related information. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/120951) - Virtual Assistant Support for Law Firm (4.5/5, May 27, 2025): Remote Team Solutions provided a virtual assistant for a law firm. The assistant was tasked with supporting the client's operations. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/377649) ##### Other Industry Experience Remote Team Solutions demonstrates strong expertise in customer care outsourcing within the Other Industry sector, evidenced by improved customer retention and satisfaction ratings. Clients commend their project management, accountability, and timely delivery, noting a culture of professionalism and integrity. The measurable success includes increased profitability and reduced call handling times. Their ability to align with client values and needs positions them as a compelling choice for businesses seeking effective solutions in customer service. - 1 review for other industry industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Pest Control Co (5.0/5, May 21, 2025): Remote Team Solutions provides customer support services for a pest control company. The team has handled digital and voice communication and identified customer concerns. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/376112) ##### Construction Experience Remote Team Solutions has demonstrated significant expertise in the construction industry, particularly in MEP construction recruitment. Clients appreciate the company's ability to enhance manpower while reducing costs, with one client noting a 30% increase in recruitment efficiency and substantial savings. The firm is praised for its responsiveness, strong alignment with client values, and exceptional service delivery, indicating a reliable partner for businesses seeking to strengthen their recruitment strategy in the construction sector. - 1 review for construction industry - 1 review is 5 stars - Unknown avg. project cost - Recruiting Services for Construction Company (5.0/5, May 6, 2024): Remote Team Solutions provided recruiting services for a construction company. They hired four specialists for the client, including a senior-level recruiter with native-level English. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/286814) ##### Human Resources Experience Remote Team Solutions has received positive feedback from clients in the Human Resources industry, particularly for their expertise in sourcing and employing candidates compliantly across borders. Clients appreciate their timely communication, professionalism, and effective project management, which resulted in successful hires that fit well within teams. Their ability to navigate complex hiring requirements in Mexico has been highlighted as a significant strength, positioning them as a reliable partner for businesses seeking HR solutions. - 1 review for human resources industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Outsourcing & Recruitment for HR Company (5.0/5, Nov 17, 2023): An HR company hired Remote Team Solutions for outsourcing and recruitment. Based on the client's job specs, the team sourced the client with candidates for outsourcing tasks remotely. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/250321) ##### Media Experience Remote Team Solutions has received positive feedback from clients in the Media industry, highlighting their expertise in staffing and design. One CEO praised their team for being responsive, helpful, and going above and beyond to ensure client satisfaction. The overall sentiment reflects strong project management skills and timely deliveries, making them a reliable partner for Media companies seeking to enhance their capabilities. - 1 review for media industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for Media Company (5.0/5, Nov 8, 2023): Remote Team Solutions has provided staff augmentation services for a media company. The team has furnished the client with a dedicated design staff. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/248209) ##### Advertising & marketing Experience Remote Team Solutions has garnered positive feedback in the Advertising & Marketing industry for their exceptional recruitment services. Clients commend their deep understanding of specific needs, meticulous candidate vetting, and strong alignment with company culture. Their commitment to timely communication and personalized support enhances the hiring process, making it efficient and effective. Overall, clients express high satisfaction with the quality of talent provided, indicating Remote Team Solutions as a valuable partner for organizations seeking to enhance their remote teams. - 3 reviews for advertising & marketing industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Developer Recruitment Services for Marketing Agency (5.0/5, Oct 7, 2021): Picking up from the previous vendor, Remote Team Solutions was recruited by a marketing agency to find a full-time developer for them.  [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/28628) - Staff Augmentation for Strategic Digital Agency (5.0/5, Nov 30, 2022): Remote Team Solutions provides staff augmentation services for a strategic digital agency. The client was looking for WordPress web developers and visual designers with experience in web design. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/169656) - Remote Employee Recruitment for Digital Mktg & Web Dev Co (5.0/5, Aug 10, 2023): Remote Team Solutions provided HR services for digital marketing and web development company. The team was responsible for recruiting and managing an executive assistant as a remote employee for the client. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/224415) ##### Retail Experience Remote Team Solutions has received positive feedback from retail clients, particularly for their expertise in team expansion and support. One client highlighted their effective staffing solutions, starting with an executive assistant and evolving to include sales and marketing roles, which significantly aided their growth. The firm's proactive approach to challenges and commitment to client needs have been noted as key strengths, making them a reliable partner for retailers seeking to optimize operations and enhance logistics. - 1 review for retail industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO Services for Handicraft Store (5.0/5, Aug 24, 2022): Remote Team Solutions provides BPO services to help a handicraft store manage their artisans and logistics in Mexico. They've deployed an executive assistant, customer service agent, and digital marketer. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/155317) ##### Business services Experience Remote Team Solutions demonstrates strong expertise in handling labor law compliance and customer care within the Business services industry. Clients commend their ability to navigate complex regulations in Mexico, ensuring legal compliance while providing cost-effective hiring solutions. The company's organized project management and responsive communication contribute positively to client experiences, enhancing productivity and customer retention. Overall, their strengths in labor law and customer support make them a compelling choice for businesses seeking reliable partnerships. - 2 reviews for business services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Pest Control Company (5.0/5, Apr 23, 2022): A pest control company hired Remote Team Solutions to handle their customer support efforts. Their responsibilities include answering our phone calls and responding to customer concerns and needs. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/3038) - Recruitment Services for HR Consulting Firm (5.0/5, Aug 18, 2022): Remote Team Solutions provides recruitment services for an HR consulting firm. They are tasked with building a remote team specialized in Mexican Labor Law to keep the company operations running. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/154666) ##### Real estate Experience Remote Team Solutions has demonstrated significant expertise in the real estate industry, particularly in recruitment and data processing. Clients have praised their responsiveness, collaborative nature, and ability to effectively fill specialized roles, enhancing operational efficiency. Their services have resulted in substantial cost savings and streamlined processes for businesses managing large portfolios, making them a reliable partner for real estate firms seeking to optimize human resources and operational workflows. - 2 reviews for real estate industry - 2 reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost - Data Entry, Processing and Invoicing for Real Estate company (5.0/5, Aug 27, 2019): Remote Team Solutions provides outsourced data entry and HR support for over 50,000 properties on an ongoing basis. Additionally, they update the website, provide invoices, and bids on services as needed for properties. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/32924) - Recruitment Solutions for Real Estate Company (5.0/5, Oct 18, 2021): Remote Team Solutions is providing recruitment services to a real estate firm. So far, they've helped the client hire a customer success manager. They now continue to help the client fill two more positions. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/38491) ##### Food & Beverages Experience Remote Team Solutions has demonstrated strong expertise in the Food & Beverages industry, particularly through their work with a winery to enhance brand identity and e-commerce capabilities. Clients highlighted their effective project management, responsiveness, and comprehensive solutions including website development and marketing services. The engagement reportedly yielded significant results in a short time frame, indicating their potential impact. Overall, their commitment to client needs and proactive approach positions them as a suitable partner for businesses in the Food & Beverages sector. - 1 review for food & beverages industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - App & Web Development for Winery (5.0/5, Dec 28, 2020): Remote Team Solutions developed an e-commerce website and app for a winery. Their team also assisted with the client’s brand identity, videos, marketing, and trademarking. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/146297) ##### Software Experience Remote Team Solutions (RTS) has received positive feedback in the software industry for its strong recruitment processes and responsiveness to client needs. Clients highlighted RTS's ability to understand cultural fit and candidate qualifications, leading to successful hires with high retention rates. Their proactive approach and commitment to client objectives were particularly noted, with many clients expressing trust and satisfaction in their partnership. This expertise in sourcing and managing tech talent makes RTS a compelling choice for businesses seeking to scale their software teams effectively. - 4 reviews for software industry - 4 reviews are 5 stars - Less than $10,000 avg. project cost - Recruitment Services for Property Management Platform (5.0/5, Aug 31, 2021): A property management platform hired Remote Team Solutions to offer recruiting services for their remote team in Mexico. The vendor runs the initial screening and testing of their candidates. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/121563) - Local Recruitment Services for Retail Tech Software Company (5.0/5, Oct 23, 2022): Remote Team Solutions aided a retail tech software company's local recruitment needs. They filled a staffing gap and provided all necessary legal paperwork up to onboarding to support the client's requirements. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/163516) - Technical Position Recruitment for Hyperscale Data Company (5.0/5, Jan 24, 2024): A hyperscale data company has hired Remote Team Solutions to provide recruitment services. The team is entrusted to find a candidate to fill a critical, highly technical position. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/263883) - Staff Aug & Utility Mgmt Services for Utility Mgmt Co (5.0/5, Sep 4, 2025): Remote Team Solutions provides utility management, staff augmentation, and customer support services for a utility management company. The team's tasks include activating accounts, uploading, and paying bills. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/403148) ##### IT Services Experience Remote Team Solutions has received positive feedback in the IT Services industry for their efficient offshore IT resources and strong communication skills. Clients appreciate their cost-effective solutions and the high quality of candidate profiles provided. The vendor has demonstrated expertise in streamlining processes, facilitating effective coordination, and enhancing productivity for clients. Overall, the sentiment is favorable, indicating that Remote Team Solutions is a viable option for businesses seeking reliable IT support. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Personal Assistant Recruitment for IT Offshoring Company (5.0/5, Dec 28, 2020): Remote Team Solutions was tasked with sourcing candidates for an IT company's personal assistant role. Currently, the team's services have been extended to the client's HR department. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/146316) #### 5.0 out of 5.0 rating for cost What Clients Have Said The overall sentiment regarding cost and value for money at Remote Team Solutions is highly positive. Clients consistently highlight the company's affordability and the high quality of service received. For instance, one client noted they chose RTS for their 'good value for cost,' and another emphasized that their total costs were significantly reduced while maintaining quality. Additionally, many clients expressed satisfaction with the results achieved, indicating that the value provided far exceeded their expectations. [Read All Reviews](https://clutch.co/profile/remote-team-solutions?verified=true#reviews) - $10,000 to $49,000 (9 reviews) - Less than $10,000 (3 reviews) - $50,000 to $199,999 (2 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 5 countries - Ireland (1 projects) - Mexico (1 projects) - New Zealand (1 projects) - United States (18 projects) - England (1 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/remote-team-solutions?verified=true#reviews) --- ### [Appointment Setter Online](https://clutch.co/profile/appointment-setter-online) #### 5 out of 5 star rating (54 reviews) - $1,000+ minimum project size - 1,000 - 9,999 employees - New York, NY #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 20% Call Center Services - 55% Sales Outsourcing #### Company description Appointment Setter Online is a professional Call Center Services company specializing in outbound lead generation, appointment scheduling, and telephonic support. The reviews reflect a 100% positive feedback rate, highlighting their professionalism, consistent project management, and ability to deliver qualified appointments. Approximately 80% of reviewers praised their persistence and adaptability in aligning with client needs. [Visit Website](https://appointmentsetteronline.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Accessible Clients have expressed a positive sentiment regarding the accessibility of Appointment Setter Online. Feedback highlights their team's responsiveness and flexibility, with clients noting that they adapted quickly to changes in messaging and target criteria. One client specifically mentioned the dedicated account manager's consistent availability and readiness to assist. Overall, clients appreciate the clear communication and proactive approach, indicating a strong commitment to being accessible throughout the project duration. #### 19 reviews mention Call Center Services Customer Services & Sales Outsourcing for Resume Writing Co 5.0/5 — A resume company has hired Appointment Setter Online to manage their calls, chats, and emails. The team has also made outbound calls and answered the inquiries. Currently, they answer calls in the evenings. - 18 of 19 Call Center Services reviews are 5 stars - 2 new reviews for Call Center Services in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/380554) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Appointment Setter Online for their exceptional value for money and competitive pricing. Multiple testimonials highlight the company's ability to deliver qualified leads and efficiently manage appointments, resulting in improved conversion rates. For instance, one client noted a 40% increase in qualified appointments, while another mentioned a significant rise in scheduled consultations. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, with many clients indicating they received more than they paid for. [Read All Reviews](https://clutch.co/profile/appointment-setter-online?verified=true#reviews) - $10,000 to $49,000 (24 reviews) - $50,000 to $199,999 (8 reviews) - Less than $10,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Very responsive Appointment Setter Online is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Top Customer Service](https://clutch.co/profile/top-customer-service) #### 5 out of 5 star rating (68 reviews) - $1,000+ minimum project size - 250 - 999 employees - Brooklyn, NY #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Content Moderation Services - 55% Customer Service Outsourcing - 15% Data Annotation Services #### Company description Top Customer Service specializes in Contact Center Services, offering inbound call handling and Customer Support Services. Reviews highlight their professionalism, with 100% of clients appreciating their efficient communication and consistent representation of client brands. Their AI-assisted systems enhance call handling, with significant improvements in response times and client satisfaction reported across all reviews. [Visit Website](https://bpo.topcustomerservice.com/) #### Team players Clients consistently highlight Top Customer Service as effective team players, noting their impressive ability to learn specific languages and technologies pertinent to client needs. One client remarked on the team's responsiveness and adaptability, stating, 'Their teammates are good learners' and 'they can respond to our customers' inquiries.' Overall, the sentiment reflects strong satisfaction with their collaborative approach and management, with no significant areas for improvement identified. #### 12 reviews mention Call Center Services Call Center Services for eCommerce Products Brand 5.0/5 — Top Customer Service provided customer support services for an eCommerce products brand. Their tasks included handling order inquiries, live chat, returns processing, and post-purchase support. - 12 of 12 Call Center Services reviews are 5 stars - 7 new reviews for Call Center Services in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/top-customer-service/387737) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred. [Read All Reviews](https://clutch.co/profile/top-customer-service?verified=true#reviews) - $10,000 to $49,000 (18 reviews) - $50,000 to $199,999 (11 reviews) - $200,000 to $999,999 (6 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Very responsive Top Customer Service is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Innovature: AI-Driven Outsourcing Partner](https://clutch.co/profile/innovature-ai-driven-outsourcing-partner) #### 4.8 out of 5 star rating (5 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Ho Chi Minh City, Vietnam #### Services Provided - Allocation of Expertise by Percentage - 30% Accounting - 15% BI & Big Data Consulting & SI - 10% Back Office Outsourcing - 10% Call Center Services - 20% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 5% Video Production #### Company description Innovature Consulting Company Limited provides services including inbound and outbound call center operations, bookkeeping, and financial planning. The overall feedback highlights their responsiveness, adaptability, and alignment with clients' budgets and cultural expectations. Clients appreciate their ability to meet deadlines and manage communications effectively. [Visit Website](https://innovatureinc.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=clutch-organic) #### Reasonable pricing Clients consistently highlight Innovature Consulting Company Limited's reasonable pricing as a significant advantage. One client noted that their pricing fit their budget and offered great value for the cost, while another emphasized the cost-effectiveness and quality delivered by the Innovature team. Overall, the sentiment surrounding pricing is highly positive, with clients appreciating the affordability and value aligned with their project needs. - Content Editing for Global Marketing Services Provider (4.5/5, Jul 4, 2023): The project is completed on time, though some require a few revisions but that is totally acceptable. Responsive, great value for money. None. Overall, I was pleased with the results of our engagement. [Read Full Review](https://clutch.co/go-to-review/innovature-ai-driven-outsourcing-partner/213582) - Customer Service Outsourcing for Insurance Company (5.0/5, Sep 17, 2024): Cost-effectiveness and quality are brought to our company by using the Innovature team. Yes, the Innovature team delivered as promised very effectively and with cost savings. [Read Full Review](https://clutch.co/go-to-review/innovature-ai-driven-outsourcing-partner/315069) #### Experience in 3 industries Innovature has received positive feedback across diverse industries including Insurance, Consumer Products, and Advertising & Marketing. Clients commend their effective customer service, adaptability, and communication skills. In the Insurance sector, they excelled in handling calls and claims processing, while in Consumer Products, they delivered high-quality product photography edits. In Advertising & Marketing, their document editing showcased accuracy and timely responses. Overall, their expertise and client-centric approach make them a strong candidate for businesses in these sectors. [Read All Reviews](https://clutch.co/profile/innovature-ai-driven-outsourcing-partner?verified=true#reviews) ##### Insurance Experience Innovature has received positive feedback from clients in the Insurance industry, particularly for their expertise in enhancing customer service, handling inbound and outbound calls, and processing claims efficiently. Clients praise their adaptability, cost-effectiveness, and alignment with company values. The team's high level of education and proactive suggestions for business improvement further support their strong reputation. Overall, Innovature is viewed as a reliable outsourcing partner for Insurance agencies seeking to optimize operations and communication. - 1 review for insurance industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Service Outsourcing for Insurance Company (5.0/5, Sep 17, 2024): Innovature Consulting Company Limited provides customer service support for an insurance agency. The team answers inbound and outbound calls about insurance inquiries and translates insurance documents. [Read Full Review](https://clutch.co/go-to-review/innovature-ai-driven-outsourcing-partner/315069) ##### Consumer Products Experience Innovature has demonstrated strong expertise in the Consumer Products industry, particularly in product photography and retouching services. Clients appreciate their excellent communication, responsiveness, and ability to deliver high-quality results within tight deadlines. Notable strengths include value for cost and effective project management. Overall, feedback indicates a high level of satisfaction, making Innovature a reliable partner for businesses seeking outsourcing solutions in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Retouching Services for Consumer Products Company (5.0/5, Jul 10, 2023): Innovature BPO provides ongoing retouching services for a consumer products company. The team is responsible for basic retoucheding, sending to white background, creating clipping paths for images. [Read Full Review](https://clutch.co/go-to-review/innovature-ai-driven-outsourcing-partner/212862) ##### Advertising & marketing Experience Innovature demonstrates strong expertise in the Advertising & Marketing sector, particularly in content editing and document management. Clients appreciate their responsiveness, adherence to timelines, and overall value for money. The company effectively addresses client needs, as evidenced by timely project completion and proactive communication. Overall sentiment reflects satisfaction with the quality of work and the company's ability to meet project expectations, making them a compelling choice for businesses seeking reliable outsourcing support in this industry. - 1 review for advertising & marketing industry - Less than $10,000 avg. project cost - Content Editing for Global Marketing Services Provider (4.5/5, Jul 4, 2023): A global marketing services provider tapped Innovature BPO for content writing support. The team was tasked with editing over 30 marketing documents and assets. [Read Full Review](https://clutch.co/go-to-review/innovature-ai-driven-outsourcing-partner/213582) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Innovature for their competitive pricing and overall value for money. One review highlighted that the pricing fit the client's budget while delivering cost savings and quality service. Another client noted the excellent value for the cost, emphasizing responsiveness and effective communication. Overall, the sentiment reflects satisfaction with Innovature's affordability and the quality of services provided, reinforcing their reputation as a cost-effective outsourcing partner. [Read All Reviews](https://clutch.co/profile/innovature-ai-driven-outsourcing-partner?verified=true#reviews) - Less than $10,000 (2 reviews) - $10,000 to $49,000 (1 reviews) #### Very responsive Innovature: AI-Driven Outsourcing Partner is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [OBI Services](https://clutch.co/profile/obi-services) #### 5 out of 5 star rating (20 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Dipolog City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 35% Back Office Outsourcing - 35% Call Center Services - 10% Content Marketing - 10% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description OBI Services is a data management and customer support outsourcing company recognized for its accuracy, efficiency, and commitment to quality. The reviews reflect a high level of customer satisfaction, with clients appreciating their attention to detail and proactive communication. Approximately 100% of the feedback highlights their reliability and organized project management, with suggestions for improvement being minimal and focused on minor onboarding enhancements. [Visit Website](https://obi.services/) #### Timely Overall, client feedback indicates a strong sentiment towards OBI Services' timeliness. Clients consistently noted that deliverables were completed on or ahead of schedule, with one client highlighting a 20% reduction in turnaround time for data entry tasks. Another client praised their proactive communication and responsiveness to feedback, ensuring project objectives were met efficiently. Clients appreciated the clear updates and structured workflows that contributed to timely project completion, reinforcing OBI Services as a reliable partner. - Back Office Outsourcing for Football Media Company (5.0/5, Aug 10, 2024): They utilise Nifty Project Management which is ideal for us. They break down tasks into milestones and use the Kanban board to show us exactly where they are with the task. Their turnaround times are always timely. [Read Full Review](https://clutch.co/go-to-review/obi-services/306498) - Back Office Outsourcing for Real Estate Company (5.0/5, Jun 5, 2025): OBI Services demonstrated excellent project management deliverables were consistently on time, communication was clear, and they adapted quickly to changing needs and property cycles. They were proactive and always ready to take initiative. [Read Full Review](https://clutch.co/go-to-review/obi-services/379930) - Data Entry & Formatting Services for Investment Consultancy (5.0/5, Jun 23, 2025): Project management was excellent deliverables were consistently on time, and their team maintained clear communication. They were quick to adapt whenever we adjusted the format or scope. [Read Full Review](https://clutch.co/go-to-review/obi-services/384501) - Data Entry & Management for Real Estate Agency (5.0/5, Jul 14, 2025): OBI Services was punctual with every delivery and very responsive to last-minute updates or adjustments. Communication was clear and they always checked in to confirm priorities and deadlines. [Read Full Review](https://clutch.co/go-to-review/obi-services/389723) - Data Entry Services for Linear Generator Technology Company (5.0/5, Jul 14, 2025): OBI Services delivered every update on or ahead of schedule and were very responsive to last-minute changes or additional requests. Communication was clear and proactive throughout. [Read Full Review](https://clutch.co/go-to-review/obi-services/389936) #### Experience in 8 industries OBI Services has demonstrated strong capabilities across various industries, including Financial Services, Information Technology, Healthcare, Automotive, Real Estate, Consumer Products & Services, Sports, and Advertising & Marketing. Clients praised their operational efficiency, attention to detail, and high-quality customer support, resulting in measurable improvements in metrics like response times, accuracy, and customer satisfaction. Overall, OBI Services is well-suited for organizations looking for reliable data management and customer support solutions, particularly in technology-driven and service-oriented sectors. [Read All Reviews](https://clutch.co/profile/obi-services?verified=true#reviews) ##### Information technology Experience OBI Services demonstrates strong expertise in the Information Technology industry through their commitment to quality and adaptability. Clients have reported significant improvements in customer satisfaction, data accuracy, and operational efficiency. Their proactive communication and project management ensure timely delivery and a deep understanding of client needs. Feedback highlights the company's ability to enhance customer support and data management, making them a reliable partner for businesses seeking high-quality outsourcing solutions. - 2 reviews for information technology industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Rewards Platform (5.0/5, Oct 22, 2025): OBI Services manages the customer support operations of a rewards platform. Their fully trained customer support team provides 24/7 multilingual support via email, live chat, and social media channels. [Read Full Review](https://clutch.co/go-to-review/obi-services/414991) - Data Entry & Mgmt Support for Data Platform Solutions Co (5.0/5, Nov 7, 2025): OBI Services was hired by a data platform solutions company to provide data entry and management support. Their work included data cleaning and validation, database organization, and QA services. [Read Full Review](https://clutch.co/go-to-review/obi-services/418330) ##### Financial services Experience OBI Services has received positive feedback from clients in the Financial services industry, highlighting their expertise in streamlining operations and enhancing customer support. One client emphasized improved response times by over 40% and a reduction in processing errors by nearly 30%, demonstrating a significant impact on operational efficiency. The company's commitment to understanding client missions and proactive problem-solving reinforces their role as a strategic partner, making them a strong candidate for businesses seeking operational support in financial services. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back-Office Mgmt & Customer Service for Financial Nonprofit (5.0/5, Nov 22, 2025): OBI Services was hired by a financial empowerment nonprofit to manage their back-office operations and provide multi-channel customer service support. Key tasks included record-keeping and processing requests. [Read Full Review](https://clutch.co/go-to-review/obi-services/421362) ##### Automotive Experience OBI Services demonstrates considerable expertise in the Automotive industry, particularly in managing complex technical data for R&D and production planning. Clients commend their attention to detail, proactive communication, and ability to deliver projects on time, resulting in streamlined processes and improved internal reporting. Their commitment to quality and ownership of tasks significantly enhances operational efficiency, making them a reliable partner for Automotive businesses seeking data management solutions. - 1 review for automotive industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Data Entry Services for Linear Generator Technology Company (5.0/5, Jul 14, 2025): OBI Services provided data entry services for a linear generator technology company. The team handled data entry, cross-checking, and formatting of spreadsheets related to parts inventory and testing logs. [Read Full Review](https://clutch.co/go-to-review/obi-services/389936) ##### Real estate Experience OBI Services has demonstrated strong expertise in the real estate sector, particularly in data management and back-office support. Clients praised their attention to detail, timely delivery, and ability to streamline processes, which significantly enhanced operational efficiency. The positive sentiment reflects their understanding of property-related data and commitment to aligning with client needs, making them a reliable partner for real estate projects. - 3 reviews for real estate industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Real Estate Company (5.0/5, Jun 5, 2025): OBI Services provided back-office support for a real estate company. The team handled data entry, CRM updates, document preparation, tenant referencing support, and email management. [Read Full Review](https://clutch.co/go-to-review/obi-services/379930) - Data Entry & Formatting Services for Investment Consultancy (5.0/5, Jun 23, 2025): OBI Services provided data entry services for an investment consultancy. The team formatted property documents, digitized handwritten notes, organized files within the client's CRM, and created Excel sheets. [Read Full Review](https://clutch.co/go-to-review/obi-services/384501) - Data Entry & Management for Real Estate Agency (5.0/5, Jul 14, 2025): OBI Services provided data entry and management services for a real estate firm. They cleaned, verified, and entered detailed property data into Google Sheets, designed templates, and maintained regular updates. [Read Full Review](https://clutch.co/go-to-review/obi-services/389723) ##### Sports Experience OBI Services has demonstrated strong expertise in supporting sports organizations, particularly in grassroots football, by providing effective media coverage and administrative assistance. Clients appreciate their efficiency, versatility, and timely delivery of tasks. The company's ability to handle diverse roles—from admin to design—enhances its value. However, the lack of weekend availability can be a limitation for organizations requiring prompt content creation. Overall, OBI Services is well-suited for sports entities seeking comprehensive support. - 1 review for sports industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back Office Outsourcing for Football Media Company (5.0/5, Aug 10, 2024): OBI Services provided staff augmentation services for a football media company. The team supports the client with IT, administration workload, and media content creation. [Read Full Review](https://clutch.co/go-to-review/obi-services/306498) ##### Healthcare Experience OBI Services has garnered positive feedback from clients in the Healthcare industry, emphasizing their expertise in data management and accuracy. Clients, including leading healthcare providers, noted efficient project execution and excellent communication, which led to improved operational efficiency. Their commitment to delivering high-quality, error-free results has positioned them as a reliable partner for healthcare organizations seeking to enhance their data management processes, making OBI Services a strong candidate for similar projects. - 3 reviews for healthcare industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Healthcare Company (5.0/5, Sep 8, 2025): OBI Services provided data entry services for a healthcare company. The team collected, verified, and accurately input large volumes of information into the client's systems. [Read Full Review](https://clutch.co/go-to-review/obi-services/404119) - Data Entry for B2B Healthcare Supply Chain Platform (5.0/5, Sep 8, 2025): OBI Services was hired by an AI-based global B2B healthcare supply chain platform to manage their data entry project. The team was tasked with collecting, verifying, and inputting large volumes of information. [Read Full Review](https://clutch.co/go-to-review/obi-services/404152) - Data Entry & Processing for Nutrition Company (5.0/5, Sep 8, 2025): OBI Services managed a data entry project for a nutrition company. The team collected, verified, and input volumes of information into the client's systems. [Read Full Review](https://clutch.co/go-to-review/obi-services/404177) ##### Advertising & marketing Experience OBI Services has garnered positive feedback in the Advertising & Marketing sector, praised for their expertise in video editing, graphic design, and digital product creation. Clients highlight their adaptability, strong project management, and commitment to delivering high-quality results. The team's personable approach fosters a familial atmosphere, enhancing collaboration. Their meticulous attention to detail and efficiency in handling complex tasks significantly improve clients' operational workflows, making them a valuable partner for businesses seeking to elevate their marketing strategies. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Video Mktg, Graphic & Web Design for Content Creation Firm (5.0/5, Jul 30, 2024): OBI Services provides video marketing support for a content creation firm's end clients. The team supports the client in video editing, graphic and logo design, landing page creation, and logo animations. [Read Full Review](https://clutch.co/go-to-review/obi-services/303894) - Data Processing for Healthcare-Focused MarCom Firm (5.0/5, Dec 3, 2025): OBI Services provided data processing services for a healthcare marcom company. The team cleaned, organized, and prepared healthcare-related records and formatted all information into structured templates. [Read Full Review](https://clutch.co/go-to-review/obi-services/423347) ##### Consumer products & services Experience OBI Services has garnered positive feedback from clients in the Consumer Products & Services industry, particularly for their expertise in customer support. They successfully enhanced customer service capacity for Tractive, leading to a 30% decrease in response times and improved customer satisfaction scores. Clients praised their adaptability, proactive communication, and alignment with brand values, underscoring OBI Services' strengths in managing high-volume inquiries and maintaining service quality across multiple channels, making them a suitable partner for businesses in this sector. - 1 review for consumer products & services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Outsourcing for Pet Tracking Company (5.0/5, Oct 22, 2025): OBI Services provides customer support outsourcing for a pet tracking company. The team handles customer inquiries across multiple channels, responds to questions, processes replacements, and provides support. [Read Full Review](https://clutch.co/go-to-review/obi-services/414983) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently praise OBI Services for their excellent value for cost, noting that their pricing aligns well with project budgets. For example, one client highlighted their 'good value for cost' when selecting OBI Services, while another noted that their pricing fit within budget constraints. Overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, as clients reported significant improvements in operational efficiency and service quality, reinforcing the perceived value of their investment. [Read All Reviews](https://clutch.co/profile/obi-services?verified=true#reviews) - $10,000 to $49,000 (8 reviews) - Less than $10,000 (3 reviews) - $50,000 to $199,999 (3 reviews) #### Completed projects in 7 countries - Austria (1 projects) - Israel (1 projects) - Italy (1 projects) - Japan (1 projects) - United States (3 projects) - Scotland (1 projects) - England (3 projects) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/obi-services?verified=true#reviews) --- ### [Top Virtual Assistant](https://clutch.co/profile/top-virtual-assistant) #### 5 out of 5 star rating (72 reviews) - $1,000+ minimum project size - 50 - 249 employees - Philadelphia, PA #### Services Provided - Allocation of Expertise by Percentage - 10% Accounting - 30% Back Office Outsourcing - 10% Call Center Services - 30% Content Writing Services - 10% Search Engine Optimization - 10% Social Media Marketing #### Company description Top Virtual Assistant is a customer support services provider specializing in call handling, inbound and outbound call center services. The company has received overwhelmingly positive feedback, with over 90% of reviews highlighting their professionalism, adaptability, and reliable customer service. Clients frequently commend their ability to improve customer communication and streamline administrative processes, with 80% noting significant improvements in scheduling and inquiry management. [Visit Website](https://topvirtualassistant.pro) #### Receptive Clients express a highly receptive sentiment towards Top Virtual Assistant, noting their responsiveness and adaptability to project needs. One CEO highlighted their team's ability to accommodate modifications swiftly, essential for the fast-paced logistics environment. Additionally, the professionalism and thorough understanding of clients' business requirements were praised, reinforcing their role as an effective extension of the client's logistics department. Overall, feedback reflects satisfaction with their proactive communication and support. - Call Center & Sales Support for Logistics Company (5.0/5, Aug 22, 2025): Their management of projects was very good. The Top Virtual Assistant team completed all train of tasks without any delay and had regular reports and check-ins. They are receptive to our demands and accommodative whenever we needed some modifications, which is quite essential in rapidly moving logistics. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/400245) #### 12 reviews mention Call Center Services Customer Support Services for Life Insurance Company 5.0/5 — Top Virtual Assistant provided customer support services for a life insurance firm. The team responded to emails and live chats, resolved basic issues, escalated complex cases, and documented all interactions. - 12 of 12 Call Center Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/398390) #### Experience in 15 industries Top Virtual Assistant has garnered positive feedback across multiple industries, showcasing expertise in Home Services, Automotive, Construction, Education, Non-profit, and more. Clients emphasized their strengths in administrative support, customer communication, and project management, leading to improved operational efficiency and customer satisfaction. Industries such as Automotive and Construction particularly noted significant workflow enhancement, while Non-profit clients appreciated their adaptable support. Overall sentiment is highly favorable, indicating that Top Virtual Assistant is well-equipped to cater to diverse sector needs. [Read All Reviews](https://clutch.co/profile/top-virtual-assistant?verified=true#reviews) ##### Contracting Experience Clients in the contracting industry praise the provider for their reliability, attention to detail, and effective project management. Feedback highlights improved workflow and efficiency due to timely communication and organized task handling. The company’s ability to support administrative functions allows contractors to focus on core projects, making them a strong fit for those seeking dependable assistance in enhancing operational effectiveness. - 1 review for contracting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Administrative Support for Renovation & Flooring Company (5.0/5, Dec 20, 2025): Top Virtual Assistant provided administrative support for a renovation and flooring company. The team's tasks included email management, appointment scheduling, client follow-ups, and other admin duties. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426801) ##### Agriculture Experience Top Virtual Assistant has demonstrated expertise in the Agriculture sector by providing valuable administrative support that enhances operational efficiency. Clients have noted improved scheduling accuracy and reduced communication errors, allowing their teams to focus more on fieldwork. The flexibility and adaptability of their service in response to fluctuating workloads were particularly praised, indicating a strong capability to meet the unique demands of agricultural businesses. Overall, the positive feedback reflects a strong alignment with the needs of the industry. - 1 review for agriculture industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Outsourced Call Center & Customer Service for Tree Care Co (5.0/5, Dec 17, 2025): Top Virtual Assistant provided call center and customer service outsourcing for a tree care services company. The team handled customer inquiries, organized schedules, booked appointments, and kept records. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426222) ##### Non-profit Experience Top Virtual Assistant has received positive feedback from clients in the Non-profit sector, highlighting their expertise in administrative support and effective project management. Organizations like Bridge To Home Org noted significant improvements in donor communication, volunteer coordination, and overall operational efficiency. Clients praised the team's responsiveness, organizational discipline, and proactive approach to identifying process improvements, enabling internal teams to focus on mission-driven activities. Overall, the sentiment indicated strong satisfaction and a solid fit for Non-profit organizations seeking reliable support. - 3 reviews for non-profit industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back-Office Support for Nonprofit Organization (5.0/5, Nov 29, 2025): Top Virtual Assistant provided back-office support for a nonprofit organization. The team managed the client's donor database, organized donor and volunteer schedules, and coordinated outreach emails and calls. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/422729) - Administrative Support for Childhood Education Consultancy (5.0/5, Dec 10, 2025): Top Virtual Assistant provided administrative support to an early childhood education consultancy. Their tasks included managing emails and calendars, updating the CRM, and scheduling social media content. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/424789) - Back-Office Outsourcing for Housing Nonprofit (5.0/5, Dec 17, 2025): Top Virtual Assistant provided back-office outsourcing services for a housing nonprofit. The team was responsible for managing messages, responding to inquiries, organizing calendars, and ensuring follow-ups. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426227) ##### IT Services Experience Top Virtual Assistant has received positive feedback from clients in the IT Services industry, highlighting their expertise in managing technical support and communication tools like chatbots. Clients appreciate their adherence to service-level agreements and effective project management, consistently meeting deadlines. The company's alignment with client values and competitive pricing further enhances their appeal. Overall, Top Virtual Assistant is viewed as a reliable partner capable of seamlessly integrating into existing processes and providing valuable technical support. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Data Engineering Company (5.0/5, Aug 6, 2025): Top Virtual Assistant provides virtual assistant services for a data engineering company. The team manages the client's phone lines and chatbots and answer customer questions about the client's system. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/395907) ##### Real estate Experience Top Virtual Assistant has received positive feedback from real estate clients, highlighting their expertise in sales, property management, and client engagement. Clients reported significant improvements in efficiency and sales growth, with one noting a 20-30% increase in sales. Their trained team effectively manages tasks such as listings and client communication, demonstrating reliability and timely delivery. Overall, the sentiment is highly favorable, recommending Top Virtual Assistant as a valuable resource for real estate businesses seeking to enhance operational effectiveness. - 3 reviews for real estate industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Real Estate Company (5.0/5, Jul 23, 2025): Top Virtual Assistant provides seven virtual assistants for a real estate company. These resources manage properties, answer calls, list properties on different platforms, and schedule meetings with realtors. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/392599) - Back Office & Call Center Services for Real Estate Company (5.0/5, Aug 5, 2025): Top Virtual Assistant has managed a real estate company's property management portal. The team has updated the listings, spoken with clients, and done back-office work, such as scheduling meetings. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/395771) - Customer Service & Sales Outsourcing for Real Estate Company (5.0/5, Aug 5, 2025): Top Virtual Assistant provides ongoing virtual assistant services for a real estate company. The team offers sales, retention, and customer engagement support through phone calls, chats, and emails. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/395839) ##### Retail Experience Top Virtual Assistant has demonstrated strong expertise in the Retail industry, particularly in providing technical and customer support services. Clients appreciate their prompt communication and adherence to project timelines, which aligns well with the operational needs of retail firms. Their ability to run systems like phone lines and chatbots has been noted as a significant asset, ensuring smooth operations. Overall, feedback indicates a high level of satisfaction, suggesting that they are a valuable partner for retail businesses seeking reliable support. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support for Retail Services Company (5.0/5, Aug 2, 2025): Top Virtual Assistant provides technical and customer support for a retail services company. They run the client's phone lines and chatbots and answer questions from clients regarding their systems. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/395093) ##### Advertising & marketing Experience Top Virtual Assistant demonstrates strong expertise in the Advertising & Marketing sector, effectively enhancing customer engagement and support for their clients. Notable strengths include high-quality service delivery, structured project management, and significant cost savings for clients. Their successful integration of live chat solutions and proactive communication has led to measurable improvements in customer satisfaction and conversion rates. Overall, client feedback reflects a positive sentiment, indicating that Top Virtual Assistant is a suitable partner for businesses seeking to elevate their advertising efforts. - 1 review for advertising & marketing industry - 1 review is 5 stars - Unknown avg. project cost - Call Center & Customer Support Services for Advertising Co (5.0/5, Aug 17, 2025): Top Virtual Assistant provided customer support services for an advertising company. The team handled inbound and outbound communication via phone, chat, and email, and also used RingCentral and Tawk. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/398842) ##### Software Experience Top Virtual Assistant demonstrates strong expertise in customer support solutions within the software industry, delivering enhanced response times and customer satisfaction. Clients appreciate their professionalism, 24/7 availability, and adaptability, which contribute significantly to operational efficiency. Although feedback suggests a desire for more detailed performance analytics, overall sentiment reflects confidence in their project management and timely delivery, positioning them as a valuable partner for software businesses seeking reliable support services. - 1 review for software industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Construction Management Software Co (5.0/5, Aug 18, 2025): Top Virtual Assistant provides ongoing call center services for a construction management software company. The team handles inbound calls, responds to customer inquiries, and maintains accurate call logs. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/399154) ##### Home Services Experience The feedback from Home Services industry clients highlights Top Virtual Assistant's expertise in managing customer communication and administrative tasks effectively. Clients noted improvements in response times, customer satisfaction, and internal efficiency following their support. Strengths include professionalism, adaptability to business needs, and proactive communication. Overall sentiment is highly positive, indicating that Top Virtual Assistant is a valuable partner for businesses seeking enhanced operational efficiency and customer engagement in the Home Services sector. - 3 reviews for home services industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Locksmith Company (5.0/5, Aug 15, 2025): Top Virtual Assistant provides call center services for a locksmith company. The team handles inbound and outbound calls, answers inquiries, resolves customer issues, schedules appointments, and documents calls. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/398481) - Call Center & Sales Support Services for Locksmith Company (5.0/5, Aug 21, 2025): Top Virtual Assistant provides call center and sales support services for a locksmith company. The team handles inbound and outbound calls, manages follow-ups on leads, and schedules appointments. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/399844) - Virtual Assistance Services for Appliance Repair Company (5.0/5, Jan 30, 2026): Top Virtual Assistant provided virtual assistant services for an appliance repair company. The team managed customer inquiries via email and chat, scheduled repair appointments, and managed follow-ups. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/433229) ##### Supply Chain, Logistics, and Transport Experience The reviews highlight Top Virtual Assistant's strong expertise in the Supply Chain, Logistics, and Transport industry by providing effective call center and sales support services. Clients appreciate their professionalism, quick response times, and ability to enhance customer satisfaction through streamlined processes. Their detailed reporting and proactive sales assistance have led to measurable improvements in lead generation and appointment scheduling. Overall, the company is well-regarded for its impactful contributions, making it a promising fit for businesses in this sector. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - Unknown avg. project cost - Call Center & Sales Support for Logistics Company (5.0/5, Aug 22, 2025): Top Virtual Assistant provides call center and sales support services for a logistics company. The team has handled inbound and outbound calls, updating customers, and scheduling appointments. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/400245) ##### Business services Experience Top Virtual Assistant has received positive feedback in the Business services industry for its effective support in operational tasks. Clients commend their strong focus on transparency, adaptability, and communication, which significantly enhance productivity and client satisfaction. Their ability to manage incoming requests and perform data management tasks efficiently allows businesses to concentrate on core activities. Overall, their expertise and commitment to client needs make them a suitable partner for companies seeking reliable administrative assistance. - 2 reviews for business services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Data Solutions Company (5.0/5, Sep 3, 2025): Top Virtual Assistant provided call center services for a data solutions company. The team recorded and received inbound calls in Japanese and sent them to clients to resolve. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/403056) - AI Agents for Appliance Repair Company (5.0/5, Dec 6, 2025): Top Virtual Assistant provided virtual assistant services for an appliance repair company. The team managed emails and support requests, scheduled meetings, and performed data entry and back-office tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/424037) ##### Insurance Experience Top Virtual Assistant has received positive feedback from clients in the Insurance industry, highlighting their expertise in customer support management. The company effectively improved response times and customer satisfaction for New York Life Insurance Company, showcasing strengths in project management and adaptability. Clients appreciate their prompt communication and professional service, although there is room for enhancement in providing more personalized responses. Overall, they are well-regarded for their capability to support insurance businesses in achieving operational efficiency. - 1 review for insurance industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support Services for Life Insurance Company (5.0/5, Aug 15, 2025): Top Virtual Assistant provided customer support services for a life insurance firm. The team responded to emails and live chats, resolved basic issues, escalated complex cases, and documented all interactions. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/398390) ##### Education Experience Top Virtual Assistant has received positive feedback from clients in the Education industry, particularly for their expertise in managing administrative tasks for childcare providers. Clients noted significant improvements in response times, organization, and overall operational efficiency, allowing them to focus more on educational outcomes. The company demonstrated exceptional project management and adaptability, consistently meeting deadlines and responding to needs. Overall, potential clients can expect a reliable partner that enhances productivity within educational environments. - 2 reviews for education industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Childcare Academy (5.0/5, Dec 15, 2025): Top Virtual Assistant provided administrative support for a childcare academy. They managed the client's email inbox, scheduled meetings, provided customer support, and organized files. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/425548) - Virtual Assistant Services for Daycare Center (5.0/5, Dec 19, 2025): Top Virtual Assistant provided virtual assistant services for a daycare center. The team managed emails, scheduled appointments, handled customer inquiries, organized documents, and performed other tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426677) ##### Construction Experience Client feedback highlights Top Virtual Assistant's expertise in enhancing administrative efficiency for construction and renovation companies. Clients praised their reliable support in managing communications and tasks, which significantly improved organization and response times. The overall sentiment reflects a strong appreciation for their professionalism, adaptability, and positive impact on project execution. This company appears well-suited for firms seeking to streamline operations and focus on core construction activities. - 2 reviews for construction industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Administrative Support for Construction Company (5.0/5, Dec 19, 2025): Top Virtual Assistant provided administrative support for a construction company. Their tasks included scheduling appointments, managing emails and client communications, and organizing documents. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426694) - Virtual Assistant Services for Renovation Company (5.0/5, Dec 22, 2025): Top Virtual Assistant provided virtual assistant services for a renovation company. The team managed email, scheduled appointments, followed up with clients, organized files, and assisted with office tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/427017) ##### Automotive Experience Top Virtual Assistant has demonstrated notable expertise in the Automotive industry through consistent client feedback across various towing and detailing services. Clients appreciate their ability to streamline operations, improve customer communications, and enhance service efficiency. The company's strengths lie in their responsiveness, professionalism, and adaptability, making them a strong fit for businesses seeking reliable administrative support in the Automotive sector. Overall, the sentiment is overwhelmingly positive, indicating a solid partnership potential. - 3 reviews for automotive industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Auto Detailing Company (5.0/5, Dec 18, 2025): Top Virtual Assistant provided ongoing call center services for an auto detailing company. The team handled customer inquiries, managed appointment scheduling, responded to customer messages, and organized tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426399) - Virtual Assistant Services for Towing Company (5.0/5, Dec 22, 2025): Top Virtual Assistant provided virtual assistant services for a towing company. The team handled inquiries, managed schedules, organized documentation, processed data, and executed administrative tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/427034) - Virtual Assistant Services for Towing Company (5.0/5, Feb 2, 2026): Top Virtual Assistant provided virtual assistant services for a towing company. The team handled calls, customer support, appointment scheduling, dispatch assistance, and daily administrative tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/433429) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight the excellent value for money provided by Top Virtual Assistant, noting their competitive pricing and high-quality service. One marketing manager remarked on the 'good value for cost,' while another client emphasized their ability to streamline operations, leading to significant time savings and improved efficiency. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness of the services, with many stating they avoided the need for additional full-time staff, thereby reducing overhead costs. [Read All Reviews](https://clutch.co/profile/top-virtual-assistant?verified=true#reviews) - $10,000 to $49,000 (21 reviews) - $50,000 to $199,999 (1 reviews) --- ### [Staybright Design Private Limited](https://clutch.co/profile/staybright-design-private) #### 5 out of 5 star rating (10 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Kolkata, India #### Services Provided - Allocation of Expertise by Percentage - 30% Call Center Services - 20% Customer Service Outsourcing - 15% Search Engine Optimization - 35% Web Development #### Company description Staybright Design Private Limited is a company specializing in Customer Support Services, including comprehensive call handling and telephonic support. With a focus on enhancing customer satisfaction, they have received overwhelmingly positive feedback, demonstrating excellent project management and responsiveness. Approximately 100% of reviewers commend their professionalism and commitment to customer care. [Visit Website](https://www.staybrightdesign.com?utm_source=clutch.co&utm_medium=referral) #### Timely #### 1 review mentions Call Center Services Call Center Services for Precision Parts Manufacturing Co 5.0/5 — Staybright Design Private Limited provided customer support services for a precision parts company. The team handled customer inquiries, resolved technical issues, and managed complaints and feedback. - 1 of 1 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/staybright-design-private/338656) #### Completed projects in 3 countries - France (1 projects) - Switzerland (1 projects) - England (2 projects) This provider is available in 6 time zones: - Middle East Time (MET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Australia Central Time (ACT) - Mountain Standard Time (MST) - New Zealand Standard Time (NST) This provider is fluent in 4 languages: - Bengali - English - Hindi - Urdu [View Reviews](https://clutch.co/profile/staybright-design-private?verified=true#reviews) #### 3 fixed price Call Center Services packages Inbound & Outbound Call Centre Support Trained, dedicated agents handling inbound customer support and outbound appointment setting and lead generation — so you capture every call and book more meetings without hiring in-house. Time-zone aligned for Australian, UK, and US clients, with CRM logging and reporting included. Scale from a single agent to a full 24/7 team --- ### [The Hour - Back Office and Virtual Assistant Services](https://clutch.co/profile/hour-back-office-virtual-assistant-services) #### 5 out of 5 star rating (28 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Great Neck Plaza, NY #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 10% Call Center Services - 20% Customer Service Outsourcing - 5% Document Digitization & Management - 10% Finance & Accounting Outsourcing (FAO) - 5% HR Consulting #### Company description The Hour - Back Office and Virtual Assistant Services is a back-office support company that provides virtual assistant services, specializing in accounting, mortgage processing, insurance, and e-commerce operations. With a consistent record of meeting deadlines and delivering high-quality work, 100% of reviews praise their reliability, proactive communication, and attention to detail. Their services have resulted in improved accuracy, efficiency, and reduced workload for clients across various industries. [Visit Website](https://thehour.co/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reliable The reviews consistently highlight The Hour - Back Office and Virtual Assistant Services as a reliable partner, noted for their responsiveness and consistency. Clients have praised their ability to deliver on time and maintain organized workflows. Specific feedback includes remarks about their punctuality and accuracy, with one client stating, "They are fast, accurate, and reliable." Overall, the sentiment surrounding reliability is overwhelmingly positive, with no significant areas for improvement identified. - Architectural Design & CRM Consulting for Real Estate Co (5.0/5, Feb 14, 2025): Their project management was well-organized and reliable. They kept things on track, communicated updates regularly, and quickly adapted to any changes or requests we had. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/352145) - Insurance Services & Brokers for Insurance Company (5.0/5, Jul 8, 2025): As I said, I work almost exclusively with Don and he is fantastic!! They are fast, accurate, and reliable. Extremely personable as well :) [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/388476) - Operational Support for E-Commerce Company (5.0/5, Apr 3, 2026): The Hour - Back Office and Virtual Assistant Services is reliable, responsive, and consistent with on-time task handling. We communicate via in-person meetings, virtual meetings, and email or messaging apps. Overall, they’re very dependable. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/447621) - Backend Support for Financial Services Company (5.0/5, Apr 17, 2026): Processes are more organised, task are ghandling faster and overall work is smoother. Reliable, responsive and consistently on time. They deliver items on time and respond promptly to needs. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/451009) - CRM Mgmt & Workflow Optimization for Digital Mktg Agency (5.0/5, Apr 20, 2026): Our media deals are getting done by thehour team and by this we have managed to focus on other marketing workflows resulting in our business growing and our tasks being handled faster and overall operations running more smoothly. Reliable and consistently on time, The Hour - Back Office and Virtual Assistant Services has demonstrated accountability, efficiency, and responsiveness. This has allowed us to focus on other critical areas of our business with confidence. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/451502) #### Experience in 9 industries The Hour - Back Office and Virtual Assistant Services has demonstrated expertise across various industries including Insurance, Information Technology, Financial Services, eCommerce, Advertising & Marketing, and Business Services. Clients commend their reliability, responsiveness, and the ability to enhance operational efficiency, particularly in insurance-related tasks such as quoting and policy administration. Overall, feedback reflects a highly positive sentiment, with clients noting the provider's strong communication skills and adaptability, making them a suitable partner for firms seeking operational support. [Read All Reviews](https://clutch.co/profile/hour-back-office-virtual-assistant-services?verified=true#reviews) ##### Advertising & marketing Experience The Hour - Back Office and Virtual Assistant Services demonstrates notable expertise in the Advertising & Marketing sector, particularly in influencer marketing and data-driven strategies. Clients commend their accountability, efficiency, and responsiveness, which significantly enhance workflow optimization and CRM management. Positive feedback highlights measurable improvements in operational smoothness and timely project delivery, making them a strong candidate for businesses seeking reliable support in their marketing initiatives. - 1 review for advertising & marketing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - CRM Mgmt & Workflow Optimization for Digital Mktg Agency (5.0/5, Apr 20, 2026): The Hour - Back Office and Virtual Assistant Services provides CRM management and workflow optimization support for a digital marketing firm. They handle backend operations and data management. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/451502) ##### Pharmaceuticals Experience The Hour - Back Office and Virtual Assistant Services is highly regarded in the Pharmaceuticals industry, particularly for its expertise in life science recruitment. Clients appreciate their proactive approach, effective communication, and alignment with company values. The team's ability to deliver on time and within budget has been noted as a significant strength. Overall, the positive sentiment reflects their capacity to enhance operational efficiency and support the growth of businesses within the Pharmaceuticals sector. - 1 review for pharmaceuticals industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back Office Support for Life Sciences Recruiting Co (5.0/5, Jul 7, 2025): The Hour - Back Office and Virtual Assistant Services provides back office support for a life sciences recruiting company. The team has built a database of candidates and clients and supports outreach tasks. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/388046) ##### Human Resources Experience The Hour - Back Office and Virtual Assistant Services has received positive feedback from clients in the Human Resources sector, highlighting their expertise in recruitment and operational efficiency. Clients commend their responsiveness, project management skills, and ability to enhance candidate engagement through data-driven approaches. Their adaptability and strong communication foster a collaborative environment, making them a valuable partner for HR needs. Overall, potential clients in the HR industry can expect effective support tailored to their specific requirements. - 4 reviews for human resources industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Recruitment Services for Technical Recruitment Firm (5.0/5, Aug 8, 2022): The Hour was hired by a technical recruitment firm to source and recruit candidates to help them scale their end clients' teams.  They've helped build out and iterate on the client's recruitment processes. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/153150) - Operational & Customer Support for Human Resources Company (5.0/5, Apr 2, 2025): The Hour - Back Office and Virtual Assistant Services provides operational and end customer support for a human resources company. The team manages inquiries and assists with account setups and job postings. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/364451) - Staff Augmentation for Software Company (4.5/5, Jul 3, 2025): The Hour - Back Office and Virtual Assistant Services provides staff augmentation for an HCM software company. The team assists with project management, recruitment, administrative tasks, and reports. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/387150) - App Management & Support for HR Solutions Firm (5.0/5, Jul 6, 2025): The Hour - Back Office and Virtual Assistant Services provides email marketing services for an HR solutions firm. The team manages email campaigns, analyzes performance data, and optimizes outreach strategies. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/387735) ##### Real estate Experience The Hour - Back Office and Virtual Assistant Services has demonstrated expertise in the real estate sector through effective CRM management, graphic design, and project management. Clients praise their attention to detail, structured approach, and ability to enhance property visualization with high-quality floor plans and aerial maps. Overall, feedback reflects high satisfaction, with clients noting improved client follow-ups and engaging presentation materials. Their organized and responsive service model positions them as a reliable partner for real estate professionals seeking support. - 1 review for real estate industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Architectural Design & CRM Consulting for Real Estate Co (5.0/5, Feb 14, 2025): A real estate company has hired The Hour - Back Office and Virtual Assistant Services for CRM management and graphic and architectural design. The team has been responsible for designs like custom floor plans. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/352145) ##### Software Experience The Hour - Back Office and Virtual Assistant Services has received positive feedback from clients in the Software industry, highlighting their flexibility, professionalism, and effective collaboration. Clients appreciate their strategic approach to recruitment, focusing on aptitude and attitude, which has resulted in successful expansion of Customer Success teams. Their responsiveness and integration with tools like Office 365 and Zendesk enhance operational efficiency. Overall, they are seen as a reliable partner for companies seeking to enhance engagement and support in the Software sector. - 1 review for software industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO Services for AI -Sourcing Automation Platform (5.0/5, Aug 26, 2022): The Hour - Back Office and Virtual Assistant Services provides BPO services for an Ai-sourcing automation platform. They provide support to the client's customer success and platform engagement team. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/155699) ##### Business services Experience The Hour - Back Office and Virtual Assistant Services demonstrates strong expertise in bookkeeping and financial management, consistently delivering accurate and timely services. Clients appreciate the organized approach to accounts payable/receivable and the dedicated team structure, which includes quality control measures at no additional cost. Overall feedback highlights their responsive project management and budget-friendly pricing, making them a valuable partner for businesses seeking efficient financial support in the Business services industry. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Accounting for Business Services Firm (5.0/5, Mar 20, 2026): The Hour - Back Office and Virtual Assistant Services provides accounting services to a business services firm, including bookkeeping using QuickBooks, credit card reconciliations, and audit report preparation. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/444170) ##### Retail Experience The Hour - Back Office and Virtual Assistant Services demonstrates strong expertise in streamlining retail operations, particularly for supermarket chains. Clients appreciate their rapid invoice processing, organized financial record management, and reliable reporting, which enhance operational efficiency. The team's responsive communication and proactive management ensure timely project delivery without disruption. Overall, positive sentiment highlights their excellent value for cost and commitment to client satisfaction, making them a fitting choice for businesses in the retail sector. - 1 review for retail industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Supermarket Chain (5.0/5, Mar 18, 2026): The Hour - Back Office and Virtual Assistant Services provides virtual assistant services to a supermarket chain. The team manages invoice processing and supports inventory accounting. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/443768) ##### Financial services Experience Reviews from a financial services client highlight The Hour - Back Office and Virtual Assistant Services as a reliable partner for backend support and data management in the mortgage industry. Clients appreciate their adaptability to AI technology, timely project delivery, and responsiveness. Overall sentiment is positive, indicating that the company effectively enhances organizational processes and workflow efficiency, making them a suitable choice for businesses seeking support in financial services. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Backend Support for Financial Services Company (5.0/5, Apr 17, 2026): The Hour - Back Office and Virtual Assistant Services provides backend support to a financial services company. The team manages data, handles documentation, and coordinates workflow for mortgage processes. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/451009) ##### Information technology Experience The Hour - Back Office and Virtual Assistant Services has received positive feedback in the IT industry, particularly for its affordability and dedication to client support. Clients appreciate their ability to assist with back-office tasks and customer service, highlighting their flexibility and willingness to learn new tools. Overall, the sentiment is favorable, suggesting that potential clients in the Information Technology sector can expect reliable assistance and a commitment to service excellence. - 1 review for information technology industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for IT Company (5.0/5, May 14, 2026): The Hour - Back Office and Virtual Assistant Services provided virtual assistant services for an IT company. The team helped with day-to-day tasks and backend work like security reports. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/457257) ##### Insurance Experience The Hour - Back Office and Virtual Assistant Services demonstrates strong expertise in the Insurance industry, providing substantial backend support that enhances efficiency and client satisfaction. Clients commend their professionalism, reliability, and quick adaptability, noting significant improvements in workflow organization and task accuracy. Feedback highlights their impact in commercial and personal lines quoting, policy management, and client interactions, making them an excellent fit for insurance firms seeking to optimize operations and focus on growth. - 11 reviews for insurance industry - 11 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Insurance Agency (5.0/5, Jan 22, 2025): The Hour - Back Office and Virtual Assistant Services provides backend support for an insurance agency. The team quotes insurance, resolves account issues, and proactively reaches out to customers via email. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/345228) - Back Office & Customer Service Outsourcing for Insurance Co (5.0/5, Feb 11, 2025): The Hour - Back Office and Virtual Assistant Services has provided back-office support for an insurance company. The team has handled scheduling, data management, independent agent coordination, and data entry. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/351045) - Insurance Services & Brokers for Insurance Co (5.0/5, Feb 20, 2025): The Hour - Back Office and Virtual Assistant Services provides quoting assistance for an insurance company. The team handles data entry, quote comparisons, and follow-ups. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/353802) - Virtual Assistant Services for Insurance Company (5.0/5, Jul 1, 2025): The Hour - Back Office and Virtual Assistant Services provides virtual assistant services for an insurance company. The team handles payroll deductions, open enrollment, census uploading, and CRM data entry. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/386606) - Back-Office Outsourcing for Insurance Company (5.0/5, Jul 2, 2025): The Hour provides three virtual assistants for an insurance company. The team helps the client with daily back-office tasks, including quoting, issuing insurance certificates, and policy servicing. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/386971) - Insurance Services & Brokers for Insurance Company (5.0/5, Jul 8, 2025): The Hour - Back Office and Virtual Assistant Services provides ongoing staff augmentation services for an insurance company. The team works on various background administration projects. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/388476) - Back-Office Support for Insurance & Employee Benefits Firm (5.0/5, Mar 23, 2026): The Hour - Back Office and Virtual Assistant Services provides back-office support to an insurance and employee benefits firm. They manage the client's data, handle workflows, and offer operational support. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/444890) - Virtual Assistant Services for Insurance Agency (5.0/5, Mar 31, 2026): The Hour - Back Office and Virtual Assistant Services provides virtual assistant services for an insurance agency. The team handles insurance renewal processes and commercial and personal lines quoting. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/446972) - Back-Office Outsourcing for Insurance Company (5.0/5, May 13, 2026): The Hour - Back Office and Virtual Assistant Services provides back-office services for an insurance agency. The team handles backend support, policy administration, quoting, and customer success management. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/456889) - Back-Office Outsourcing for Insurance Brokerage (5.0/5, May 21, 2026): The Hour - Back Office and Virtual Assistant Services provides back-office support to an insurance brokerage. The team handles re-rating clients, calling carriers, uploading information, and other tasks. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/458978) - Virtual Assistant Services for Insurance Company (5.0/5, May 29, 2026): The Hour - Back Office and Virtual Assistant Services provides a virtual assistant to an insurance company. The team manages administrative tasks, supports daily operations, and assists with LinkedIn marketing. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/460818) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently commend The Hour - Back Office and Virtual Assistant Services for their competitive pricing and exceptional value for money. A manager from Integrity Insurance noted that their pricing fit their budget while delivering significant business improvements. Similarly, the CTO of Harvest MSP emphasized the good value for cost and responsiveness of their team. Overall, feedback reflects a strong sentiment that The Hour offers reliable, efficient services at affordable rates, making them a solid choice for various operational needs. [Read All Reviews](https://clutch.co/profile/hour-back-office-virtual-assistant-services?verified=true#reviews) - $10,000 to $49,000 (10 reviews) - $50,000 to $199,999 (6 reviews) - Less than $10,000 (2 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 3 countries - Canada (4 projects) - Indonesia (1 projects) - United States (19 projects) This provider is fluent in 5 languages: - English - Spanish - Dutch - French - Hindi [View Reviews](https://clutch.co/profile/hour-back-office-virtual-assistant-services?verified=true#reviews) --- ### [EverHelp](https://clutch.co/profile/everhelp) #### 5 out of 5 star rating (48 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Kyiv, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 15% Call Center Services - 65% Customer Service Outsourcing - 5% Sales Outsourcing #### Company description EverHelp is a customer service center specializing in contact center services such as inbound and outbound call handling, phone support, and customer care services. Across 100% of reviews, clients praised their strong project management, adaptability, and timely delivery. Approximately 80% highlighted their effective communication, and 60% noted their alignment with company values and culture fit. [Visit Website](https://www.ever-help.com/?utm_source=clutch&utm_medium=referral&utm_campaign=clutch_profile) #### Flexible The reviews highlight EverHelp's notable flexibility in adapting to shifting priorities and workflows. Clients appreciated their ability to quickly adjust to peak demands and maintain high-quality support without disruptions. One client noted, 'They were flexible when priorities shifted, especially during promotions or seasonal demand spikes.' Another remarked on their 'ability to quickly learn and adapt to our specific workflows.' Overall, feedback indicates a strong sentiment towards EverHelp's responsiveness and adaptability in meeting client needs. - Customer Service Outsourcing for IT Company (5.0/5, Jun 17, 2024): The team was prompt and flexible in meeting communication demands. [Read Full Review](https://clutch.co/go-to-review/everhelp/295107) - Customer Service Outsourcing for Data & Comms Solution Co (5.0/5, May 23, 2024): What stood out most about EverHelp was their flexibility, proactive approach to suggesting improvements, and genuine interest in understanding the intricacies of our project to provide top-notch customer support. [Read Full Review](https://clutch.co/go-to-review/everhelp/290435) - Customer Service & Sales Outsourcing for Contact Center (5.0/5, May 13, 2025): We are very satisfied because the results have always been delivered on time, and they have been quite flexible, adapting on the go as our priorities changed. [Read Full Review](https://clutch.co/go-to-review/everhelp/373917) - Customer Support, Sales & Back-Office for CX Services Co (5.0/5, May 13, 2025): EverHelp did a great job managing the project. Their agents were onboarded on time before our busy season, with no delays. They were very flexible and quickly adapted when our priorities changed. EverHelp also set up quality checks (QA processes) right on schedule, making sure everything stayed on track. [Read Full Review](https://clutch.co/go-to-review/everhelp/373947) - Customer Support & Sales Outreach for Food Delivery Co (5.0/5, May 14, 2025): I was impressed with their flexibility and speed. EverHelp assembled a team in a matter of days, set up clear automated and standardized processes, and immediately brought our SLAs to a whole new level. EverHelp consistently delivered high-quality support, handled complex issues well, and followed our workflows perfectly. [Read Full Review](https://clutch.co/go-to-review/everhelp/374385) #### Experience in 11 industries EverHelp has demonstrated expertise across various industries, notably in Information Technology, Customer Service, Hospitality, and Logistics. Clients report significant improvements in customer satisfaction, response times, and operational efficiency. In IT, positive feedback highlights their ability to handle complex inquiries and optimize support workflows. The logistics sector praises their multilingual support, enhancing service during peak periods. Overall, sentiment is overwhelmingly positive, indicating that EverHelp is a strong fit for organizations seeking scalable customer support solutions. [Read All Reviews](https://clutch.co/profile/everhelp?verified=true#reviews) ##### Consumer products & services Experience EverHelp has demonstrated significant expertise in the Consumer products & services industry, effectively enhancing customer support for a leading meal kit company. Clients note improvements in response times and customer satisfaction scores, with a 15% boost in CSAT attributed to their optimized processes. Their strengths include a scalable support team and the implementation of automation technologies, which streamline operations and improve client interactions. Overall, their professional approach and clear communication make them a reliable partner for businesses in this sector. - 1 review for consumer products & services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Meal Kit Delivery Service (5.0/5, Jun 19, 2025): EverHelp provided customer support services for a meal kit delivery service. They created a dedicated team of customer support agents and introduced automation technologies to streamline the client's processes. [Read Full Review](https://clutch.co/go-to-review/everhelp/383284) ##### Retail Experience EverHelp has demonstrated strong expertise in the Retail industry, particularly in enhancing customer support operations for a leading fitness apparel brand. Clients commend EverHelp for establishing efficient support teams, improving response times, and boosting customer satisfaction. Their professional approach and adaptability have also been highlighted positively, reinforcing their capability to deliver tailored solutions that align with business values. Overall, EverHelp is positioned as a reliable partner for Retail businesses looking to optimize customer service and operational efficiency. - 1 review for retail industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back Office Outsourcing for Fitness Apparel Company (5.0/5, May 15, 2025): EverHelp provided customer support services for a fitness apparel company. The team built and managed a support team across email, in-app chat, and social media channels, and handled payment disputes. [Read Full Review](https://clutch.co/go-to-review/everhelp/374398) ##### Other industries Experience EverHelp has received positive feedback from clients in the Other industries sector, particularly for their agility and effectiveness in enhancing customer support. Clients praised their ability to quickly assemble dedicated teams and implement efficient processes, resulting in improved response times and customer satisfaction. Their proactive communication, high-quality service, and flexibility in adapting to changing priorities have been highlighted as strengths. Overall, EverHelp's expertise and commitment make them a valuable partner for businesses in the Other industries seeking to enhance their customer engagement. - 2 reviews for other industries industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service & Sales Outsourcing for Contact Center (5.0/5, May 13, 2025): EverHelp provided customer and sales support for a virtual contact center. The team set up a fully trained, 24/7 support team that managed chat and email requests and handled lead qualification and outreach. [Read Full Review](https://clutch.co/go-to-review/everhelp/373917) - Customer Support & Sales Outreach for Food Delivery Co (5.0/5, May 14, 2025): EverHelp provided customer support, back-office, and sales outreach services for a food delivery company. They managed 24/7 email, phone, and chat support and handled data entry, reporting, and lead outreach. [Read Full Review](https://clutch.co/go-to-review/everhelp/374385) ##### Advertising & marketing Experience EverHelp has received positive feedback in the Advertising & Marketing industry, particularly for their lead generation and customer support services. Clients appreciate their empathetic communication, timely project management, and the ability to drive growth and strengthen client relationships. The company's good value for cost and responsiveness to client needs further solidify their reputation, making them a strong contender for businesses seeking effective marketing solutions. - 1 review for advertising & marketing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sales & Customer Service Outsourcing for Digital Mktg Agency (5.0/5, Sep 30, 2024): EverHelp provided sales and customer support outsourcing services to a digital marketing agency. The team ran email campaigns, conducted cold calls, and offered customer assistance. [Read Full Review](https://clutch.co/go-to-review/everhelp/318526) ##### Design Experience EverHelp demonstrates strong expertise in the Design industry, particularly in presentation design, as noted by their ability to deliver timely and accurate results. Clients appreciate their attentive project management and responsiveness, which enhance collaboration. The alignment of company values and culture is also highlighted as a significant strength, indicating a solid fit for businesses seeking reliable design support. Overall, the sentiment is highly positive, making EverHelp a commendable choice for design-related projects. - 1 review for design industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Design Agency (5.0/5, Aug 26, 2024): EverHelp provided remote support for a design agency's administrative tasks, including email management, scheduling, customer support, document handling, project management, and data entry. [Read Full Review](https://clutch.co/go-to-review/everhelp/309706) ##### Education Experience EverHelp has demonstrated strong expertise in the Education sector, particularly in EdTech software development. Clients have highlighted their effective email support solutions, which led to improved customer satisfaction and reduced communication backlogs. The company's commitment to timely project management and clear communication has been consistently praised, establishing them as a reliable partner for educational organizations seeking to enhance their customer engagement and operational efficiency. - 1 review for education industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Email Support for EdTech Software Company (5.0/5, Aug 23, 2024): EverHelp provided email support for an education technology software company. The team handled customer inquiries and streamlined the communication process by managing a high volume of emails. [Read Full Review](https://clutch.co/go-to-review/everhelp/309365) ##### Financial services Experience EverHelp has received positive feedback from clients in the Financial services industry, highlighting their expertise in customer support and resource optimization. Clients noted improved customer satisfaction, enhanced efficiency, and successful adherence to service level agreements. Their ability to provide multilingual support and align with client values demonstrates their strengths. Overall, the sentiment reflects a strong capacity to meet the needs of financial service organizations, making them a suitable partner for project collaboration. - 1 review for financial services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Resources for Financial Services Company (5.0/5, Aug 22, 2024): A financial services company hired EverHelp to get skilled customer support resources who could provide assistance across various channels. The resources should also be proficient in multiple languages. [Read Full Review](https://clutch.co/go-to-review/everhelp/309173) ##### Telecommunications Experience EverHelp has received positive feedback from clients within the Telecommunications industry, highlighting their expertise in customer support solutions. One telecommunications company noted significant improvements in resolution rates and customer satisfaction after partnering with EverHelp. The provider's commitment to effective communication and professionalism has been particularly praised, making them a strong candidate for businesses seeking reliable support services in the Telecommunications sector. - 1 review for telecommunications industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Telecommunications Company (5.0/5, May 15, 2024): EverHelp provides customer service support to a telecommunications company. The team manages the client's phone, email, and chat support in different languages. [Read Full Review](https://clutch.co/go-to-review/everhelp/288912) ##### Social Networking Experience EverHelp demonstrates strong expertise in the Social Networking industry, as evidenced by their collaboration with PlantIn, the largest plant lovers community. The client praised EverHelp for transforming their customer service experience, significantly improving response times and customer satisfaction. Their ability to deliver on time and maintain excellent communication reflects their dedication to client needs. Overall, EverHelp is highly recommended for businesses seeking exceptional service and support in the Social Networking space. - 1 review for social networking industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Service Outsourcing for Plant Lovers Community (5.0/5, Oct 13, 2023): EverHelp provides customer service support to a plant lovers community. They respond to end customers' queries and needs. [Read Full Review](https://clutch.co/go-to-review/everhelp/240725) ##### Arts, entertainment & music Experience EverHelp has demonstrated exceptional expertise in the Arts, entertainment & music industry, particularly in streamlining the hiring process for a booking agency. Clients have praised their unmatched talent pool, professionalism, and cost-efficient scaling solutions. The company's proactive project management and responsive communication have significantly contributed to smooth growth and integration of new hires. Overall, EverHelp's ability to deliver high-quality support while aligning with client values makes them an ideal partner for businesses in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - HR Outsourcing & IT Support for Music Booking Agency (5.0/5, Sep 3, 2025): EverHelp provides HR and IT support for a music booking agency. The team manages candidate sourcing, interviews, onboarding, training, and scaling solutions for the client. [Read Full Review](https://clutch.co/go-to-review/everhelp/403009) ##### Business services Experience EverHelp has received positive feedback from clients in the Business services industry, highlighting their expertise in customer support outsourcing. Clients commend EverHelp for their swift response times, proactive communication, and ability to integrate seamlessly into existing teams. The company's strong focus on data security, structured support processes, and adaptability to client needs has led to improved client satisfaction and operational efficiency. Overall, EverHelp is positioned as a reliable partner for businesses seeking to enhance their customer support capabilities. - 3 reviews for business services industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Live Chat Support for Tax Compliance Solutions Company (5.0/5, May 16, 2024): EverHelp provides 24/7 live chat support for a tax compliance solutions company. The goal is to achieve rapid deployment and scalable growth within the organization. [Read Full Review](https://clutch.co/go-to-review/everhelp/289087) - Back Office Outsourcing for Translation Services Company (5.0/5, Aug 22, 2024): EverHelp managed calls, emails and live chat for a translation services company. They developed a knowledge base to boost customer self-service and implemented data security measures. [Read Full Review](https://clutch.co/go-to-review/everhelp/309244) - Customer Service Outsourcing for Business Advisory Firm (5.0/5, Sep 4, 2025): EverHelp provides customer support outsourcing for a business advisory firm. The team manages support across multiple channels, handles inquiries, tracks requests, and manages follow-ups. [Read Full Review](https://clutch.co/go-to-review/everhelp/403466) ##### Other Industry Experience EverHelp has demonstrated considerable expertise in enhancing customer support workflows for the Other Industry sector, specifically within logistics. Clients have praised their clear communication and professional service, resulting in a 35% reduction in handling times for international inquiries. Their organized project management and responsiveness have been highlighted as key strengths, making collaboration seamless. This positive impact on client satisfaction and operational efficiency positions EverHelp as a strong candidate for businesses seeking to improve their service delivery in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support for Logistics Company (5.0/5, Sep 11, 2025): EverHelp provided customer support services for a logistics company. The team handled all of the client's English-language customer service through phone and live chat.  [Read Full Review](https://clutch.co/go-to-review/everhelp/405055) ##### Hospitality & leisure Experience EverHelp has demonstrated significant expertise in the Hospitality & Leisure industry by enhancing guest communication for a boutique hotel chain across Southern Europe. Clients have praised their rapid response times, professionalism, and ability to maintain brand tone, leading to improved guest satisfaction and increased repeat bookings. Their organized project management and clear communication further solidify their value. Overall, EverHelp is well-suited for businesses seeking reliable support to elevate guest experiences. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Hotel (5.0/5, Sep 11, 2025): EverHelp provides customer support for a hotel. The team manages email and live chat support for the client's guests, particularly during evenings and weekends, handling tasks like booking confirmations. [Read Full Review](https://clutch.co/go-to-review/everhelp/405174) ##### Software Experience EverHelp has consistently demonstrated expertise in providing customer support solutions tailored for the software industry, enhancing response times and operational efficiency. Clients have highlighted their strong project management, flexibility, and effectiveness in handling multilingual support needs. Measurable outcomes include significant reductions in response times and increased customer satisfaction ratings, making EverHelp a compelling choice for businesses seeking reliable and scalable support services. - 3 reviews for software industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Customer Service Outsourcing for B2B Marketplace Platform (5.0/5, Dec 11, 2025): EverHelp provides customer support services for a B2B marketplace platform. The team handles email, live chat, and in-app message support. They also automate common inquiries and create communication templates. [Read Full Review](https://clutch.co/go-to-review/everhelp/424967) - Customer Service Outsourcing for Affiliate Tracking Platform (5.0/5, Dec 15, 2025): EverHelp provides customer support services for an affiliate tracking platform. The team supports the client's customer communication across several channels, including email and chat. [Read Full Review](https://clutch.co/go-to-review/everhelp/425677) - Customer Service Outsourcing for Logistics Company (5.0/5, Jan 29, 2026): EverHelp provided customer service outsourcing for a logistics company. The team provided multi-language support for shipment tracking, delivery scheduling, address changes, and service-related questions. [Read Full Review](https://clutch.co/go-to-review/everhelp/432861) ##### Information technology Experience EverHelp has consistently demonstrated expertise in enhancing customer support for IT companies, fostering operational efficiency and scalability. Clients praised their proactive approach to identifying support issues and suggesting improvements, resulting in significant reductions in ticket backlogs and increased customer satisfaction metrics. Their ability to quickly adapt to changing needs and maintain clear communication has solidified their reputation as a reliable partner in the IT industry. Overall sentiment is highly positive, indicating a strong alignment with client values and objectives. - 9 reviews for information technology industry - 9 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Call Center Services for Global Tech Company (5.0/5, Oct 9, 2023): EverHelp provides call center services for a global tech company. The team is responsible for on-demand support, creating support flows, developing an analytics infrastructure, and continuous recruitment. [Read Full Review](https://clutch.co/go-to-review/everhelp/239143) - Call Center Services for Q&A Marketplace (5.0/5, Oct 10, 2023): EverHelp provided call center services for a Q&A marketplace. Their team handled over 150 incoming calls. [Read Full Review](https://clutch.co/go-to-review/everhelp/239457) - Customer Service Outsourcing for IT Company (5.0/5, Oct 10, 2023): An IT company has hired EverHelp for customer service outsourcing. The team helps the client with customer communication,0 answering their requests in app stores, emails, and chats. [Read Full Review](https://clutch.co/go-to-review/everhelp/239462) - Customer Service Outsourcing for Data & Comms Solution Co (5.0/5, May 23, 2024): EverHelp provided customer support for a data and communication solution company. Their work included handling user inquiries, resolving issues, suggesting product improvements, and reporting. [Read Full Review](https://clutch.co/go-to-review/everhelp/290435) - Customer Service Outsourcing for IT Company (5.0/5, Jun 17, 2024): To reduce their support ticket backlog, an IT firm hired EverHelp for their customer support services. The team assists with technical support operations and comprehensive presales consultations. [Read Full Review](https://clutch.co/go-to-review/everhelp/295107) - Customer Service Outsourcing for IT Company (5.0/5, Oct 1, 2024): EverHelp provided customer support services for an IT company. The team monitored customer feedback and reviews in real-time to enhance customer satisfaction and the client's reputation. [Read Full Review](https://clutch.co/go-to-review/everhelp/318943) - Customer Support, Sales & Back-Office for CX Services Co (5.0/5, May 13, 2025): EverHelp provided customer support, back-office, and sales outreach services for an outsourced CX services company. The team was responsible for 24/7 chat and email support, data entry, and sales outreach. [Read Full Review](https://clutch.co/go-to-review/everhelp/373947) - Customer Service Outsourcing for AI SaaS Company (5.0/5, Feb 10, 2026): EverHelp provides customer support for an AI SaaS company. Their team trains on the client's booking flows, cancellation policies, and customer communication standards, and they handle inquiries. [Read Full Review](https://clutch.co/go-to-review/everhelp/435284) - Customer Support Outsourcing for IT Company (5.0/5, Jun 3, 2026): EverHelp provided customer support outsourcing for an IT company. The team managed email and live chat support channels, handling inquiries related to account setup, subscription management, and more. [Read Full Review](https://clutch.co/go-to-review/everhelp/461650) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently commend EverHelp for their competitive pricing and strong value for money. Many reviews highlight how their budget-friendly services effectively enhanced operational efficiency and customer satisfaction. For instance, an operations manager noted, "Pricing fit our budget" while another remarked on their "good value for cost." Overall, sentiment surrounding their cost-effectiveness is positive, with clients appreciating the balance between affordability and quality service. [Read All Reviews](https://clutch.co/profile/everhelp?verified=true#reviews) - $10,000 to $49,000 (13 reviews) - Less than $10,000 (5 reviews) - $50,000 to $199,999 (2 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 12 countries - Canada (1 projects) - Cyprus (1 projects) - Czech Republic (2 projects) - Germany (2 projects) - India (1 projects) - Italy (1 projects) - Poland (1 projects) - Spain (1 projects) - Ukraine (5 projects) - United States (10 projects) - Scotland (1 projects) - England (2 projects) This provider is available in 38 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 22 languages: - Bulgarian - Croatian - Czech - Danish - Dutch - English - Estonian - Finnish - French - German - Hungarian - Italian - Polish - Portuguese - Romanian - Slovakian - Spanish - Swedish - Ukrainian - Serbian - Georgian - Slovenian [View Reviews](https://clutch.co/profile/everhelp?verified=true#reviews) --- ### [Outsource and Save](https://clutch.co/profile/outsource-save) #### 5 out of 5 star rating (8 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees #### Services Provided - Allocation of Expertise by Percentage - 35% Back Office Outsourcing - 35% Call Center Services - 15% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description Outsource and Save is a company specializing in Contact Center Services, including Customer Support Services and both Inbound and Outbound Call Center operations. The company is highly praised for its affordability, efficiency, and bilingual staff, with reviewers noting significant payroll savings and improved customer service. All reviewers express positive feedback, highlighting effective communication and seamless onboarding processes. [Visit Website](https://outsourceandsave.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Transparent Clients have consistently praised Outsource and Save for their transparency and open communication. For instance, one CEO highlighted the company's trustworthiness, stating they granted access to their systems without hesitation. Another client noted that management was 'extremely transparent' regarding project numbers. Overall, the sentiment surrounding transparency is overwhelmingly positive, with clients appreciating the clarity and professionalism in interactions, which fosters a strong partnership. - Campaign Dev & Client Outreach for Real Estate Financing Co (5.0/5, Aug 1, 2024): From working directly with the sales staff to ensure project guidelines and verbiage, to having open communication with management regarding timelines, it has been a joy to work with Outsource and Save. George from management has always been extremely transparent in regard to our numbers. The team they employ operate with the utmost professionalism both with our staff as well as our existing and new clients. [Read Full Review](https://clutch.co/go-to-review/outsource-save/304657) - Staff Hiring Services for Laundry Company (5.0/5, Aug 1, 2024): We had two dedicated managers who oversaw the entire campaign and maintained constant communication with us. They trained every staff member to ensure they understood our business practices. One of the greatest benefits of partnering with Outsource and Save was their transparency and trustworthiness. We granted them access to our systems and company information without any issues. [Read Full Review](https://clutch.co/go-to-review/outsource-save/304437) #### 3 reviews mention Call Center Services Staff Hiring Services for Laundry Company 5.0/5 — Outsource and Save has helped a laundry firm find the right staff members and assign them to the appropriate departments. The team helps the client streamline their process, schedule, and delivery logistics. - 3 of 3 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/outsource-save/304437) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients have consistently praised Outsource and Save for their affordable pricing and exceptional value for money. For instance, a director noted that their budget-friendly rates provided high-quality services, stating, 'It’s rare to find a company that offers great service, communicates well, and still fits within our budget.' Another client highlighted a significant 68% reduction in payroll costs while increasing service capacity, emphasizing their effective cost management and value delivery. [Read All Reviews](https://clutch.co/profile/outsource-save?verified=true#reviews) - $10,000 to $49,000 (3 reviews) - Less than $10,000 (1 reviews) - $50,000 to $199,999 (1 reviews) - $200,000 to $999,999 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 4 cities - Miami, Florida (1 projects) - Glendale, California (1 projects) - Los Angeles, California (5 projects) - Pasadena, California (1 projects) This provider is available in 1 time zone: - Pacific Standard Time (PST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/outsource-save?verified=true#reviews) --- ### [Welsend](https://clutch.co/profile/welsend) #### 4.9 out of 5 star rating (11 reviews) - $50,000+ minimum project size - < $25 average hourly rate - 10,000+ employees - Wei Fang Shi, China #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 10% CRM Consulting and SI - 50% Customer Service Outsourcing #### Company description Welsend is a well-regarded provider of Contact Center Services, excelling in inbound and outbound call handling, customer support, and telemarketing services. Across reviews, clients praise Welsend for their professionalism, operational efficiency, and project management capabilities, with a 90% issue resolution rate within 48 hours. Many reviewers highlight the company's detail-oriented approach and effective communication, though some note opportunities for improvement in staff retention and service level management. [Visit Website](https://www.welsend.com) #### 6 reviews mention Call Center Services Outbound Call Support for Hotel Chain 5.0/5 — Welsend provides call center services for an e-commerce company. They are responsible for doing outbound calls, notifying hotels to install HRS plug-in, and providing technical support. - 5 of 6 Call Center Services reviews are 5 stars - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/welsend/11330) #### Experience in 5 industries Welsend has demonstrated significant expertise across various industries, including Telecommunications, Government, Transportation, Manufacturing, and Hospitality. In Telecommunications, they excelled in increasing sales and customer satisfaction. Their Government engagements highlight professionalism and operational efficiency. In Transportation, Welsend provided effective customer service support, while in Manufacturing, they showcased strong project management and adaptability. In Hospitality, they impressed clients with quick execution and service quality. Overall, their strengths lie in responsiveness, project management, and industry-specific solutions, making them a good fit for clients in these sectors. [Read All Reviews](https://clutch.co/profile/welsend?verified=true#reviews) ##### Telecommunications Experience Welsend has demonstrated substantial expertise in the Telecommunications industry, specifically in enhancing sales and customer engagement. Their meticulous project management resulted in a 10% monthly sales increase and a 90% issue resolution rate within 48 hours. Clients appreciate Welsend's flexibility, attention to detail, and responsiveness to evolving project needs, making them a strong candidate for telecommunications businesses seeking to improve service delivery and customer satisfaction. - 1 review for telecommunications industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Call Center Services for Telecommunications Company (5.0/5, Dec 11, 2023): Welsend provides ongoing call center services for a telecommunications company. The team is responsible for call activity reports, sales data, training, and QC reporting. [Read Full Review](https://clutch.co/go-to-review/welsend/255153) ##### Government Experience Welsend has demonstrated exceptional expertise in supporting government services, particularly in providing 24/7 contact center operations. Their professionalism, operational efficiency, and commitment to service have garnered positive feedback, emphasizing their role as an integral extension of government hotline teams. Clients appreciate their dedicated agents' tireless efforts and caring approach, highlighting Welsend's strong alignment with the unique requirements of the government sector. Overall, their established presence and adaptability make them a solid choice for potential government clients. - 1 review for government industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Government Hotline Team (5.0/5, Mar 4, 2022): A government hotline team has collaborated with Welsend for call center services. The team provides 24-hour customer service support and is responsible for a particular hotline to professionally handle traffic.  [Read Full Review](https://clutch.co/go-to-review/welsend/12587) ##### Transportation Experience Welsend has received positive feedback from clients in the Transportation industry, emphasizing their expertise in customer service solutions. One client highlighted their role in stabilizing customer service operations for a bike-sharing business, noting superior delivery and a competent management team. The company's ability to meet staffing requirements and quality objectives has been particularly praised, making them a reliable partner for ongoing projects. Areas for improvement include hiring capabilities, but overall sentiment remains highly favorable. - 1 review for transportation industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Customer Service Team Support for Bike Share Company (5.0/5, Mar 3, 2022): Welsend has provided customer service team support services for a bike share company. They've handled operations, training, and quality management. [Read Full Review](https://clutch.co/go-to-review/welsend/12466) ##### Manufacturing Experience Welsend has demonstrated strong expertise in supporting manufacturing clients, effectively addressing challenges such as staffing balance and cost efficiency. Clients commend Welsend for their professionalism, project management capabilities, and responsiveness to feedback. Their ability to provide flexible solutions during peak seasons and maintain ongoing relationships highlights their impact in the manufacturing sector. Overall, Welsend is viewed as a reliable partner, though there is room for improvement in service level management. - 2 reviews for manufacturing industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Post-Sales Team Customer Support for Electronics Company (4.0/5, Feb 15, 2022): Welsend provides post-sales services for an electronics company. This includes email, SMS, and phone support. [Read Full Review](https://clutch.co/go-to-review/welsend/11331) - Staffing Support & Analytics for Manufacturing Company (5.0/5, Feb 15, 2022): Welsend provides staffing and data analytics services for an electronics manufacturing company. They have provided the support resources and a management team that handles 30 agents. [Read Full Review](https://clutch.co/go-to-review/welsend/11332) ##### Hospitality & leisure Experience Welsend has received positive feedback from clients in the Hospitality & leisure industry, particularly for their professionalism, rapid execution, and high-quality service. A general manager from HRS Group praised their expertise in technical support and effective communication, which contributed to a smooth implementation of crucial services. Clients appreciate Welsend's competent management and the overall value they provide, making them a strong candidate for businesses seeking reliable partners in the Hospitality & leisure sector. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Outbound Call Support for Hotel Chain (5.0/5, Feb 15, 2022): Welsend provides call center services for an e-commerce company. They are responsible for doing outbound calls, notifying hotels to install HRS plug-in, and providing technical support. [Read Full Review](https://clutch.co/go-to-review/welsend/11330) #### 4.2 out of 5.0 rating for cost What Clients Have Said Welsend is consistently recognized for providing strong value for money, with clients noting their pricing aligns well with budget expectations. One client highlighted Welsend as a 'great culture fit' and 'good value for cost,' while another emphasized their 'professionalism and reliability' as key strengths. Overall, feedback suggests that Welsend delivers quality services effectively, making them a commendable choice for businesses seeking cost-effective solutions. [Read All Reviews](https://clutch.co/profile/welsend?verified=true#reviews) - $200,000 to $999,999 (3 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 2 countries - China (5 projects) - Germany (1 projects) [View Reviews](https://clutch.co/profile/welsend?verified=true#reviews) --- ### [LTVplus](https://clutch.co/profile/ltvplus) #### 4.9 out of 5 star rating (8 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees #### Services Provided - Allocation of Expertise by Percentage - 5% AI Consulting - 10% Back Office Outsourcing - 25% Call Center Services - 55% Customer Service Outsourcing - 5% Staffing #### Company description LTVplus is a company specializing in Customer Support Services, offering solutions such as Contact Center Services, Phone Support, and Customer Care Services. Reviews highlight their exceptional responsiveness and effective project management, with 100% of reviewers noting impressive engagement and support. However, some suggest improvement in team member fit and ongoing training. [Visit Website](https://www.ltvplus.com/pricing/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 1 review mentions Collections Recovery Services Collections Recovery Services Experience LTVplus has received overwhelmingly positive feedback for its Collections Recovery Services, with a 98% increase in customer satisfaction and a 104% boost in retention reported by clients. Reviewers emphasize LTVplus's expertise in providing 24/7 customer support, rapid response times, and adaptability to technological changes. No negative feedback has been noted, highlighting their strong project management and alignment with client values. - 1 of 1 Collections Recovery Services reviews is 5 stars - $200,000 – $999,999 avg. project cost [Read Most Recent Review](https://clutch.co/profile/ltvplus#review-222512) #### 3 reviews mention Call Center Services Customer Support for Dog Food Manufacturer & Distributor 5.0/5 — LTVplus provides around-the-clock customer support for a dog food manufacturer and distributor. The goal is to improve the client's customer satisfaction and retention.  - 2 of 3 Call Center Services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/ltvplus/222512) #### Very responsive LTVplus is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 6 cities - Miami, Florida (1 projects) - Rockville, Maryland (1 projects) - Greenville, South Carolina (1 projects) - Los Angeles, California (1 projects) - Pittsburgh, Pennsylvania (1 projects) - Richmond, Virginia (1 projects) This provider is available in 20 time zones: - Middle East Time (MET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Arabia Standard Time (AST) - Central African Time (CAT) - Israel Daylight Time (IDT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Singapore Standard Time (SGT) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) This provider is fluent in 16 languages: - Arabic - Cantonese - Dutch - English - Filipino - French - German - Italian - Japanese - Mandarin - Polish - Serbian - Spanish - Turkish - Ukrainian - Yoruba [View Reviews](https://clutch.co/profile/ltvplus?verified=true#reviews) --- ### [Solvo Global](https://clutch.co/profile/solvo-global) #### 5 out of 5 star rating (7 reviews) - $50,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Medellín, Colombia #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 15% Call Center Services - 10% Finance & Accounting Outsourcing (FAO) - 10% HR Outsourcing - 10% Recruiting - 5% Sales Outsourcing - 10% IT Staff Augmentation - 10% Staffing #### Company description Solvo Global is a company specializing in Contact Center Services, including Customer Support Services and Telephonic Support. Reviewers consistently highlight their professionalism and efficiency, with 100% positive feedback praising their seamless communication and proactive approach. Clients appreciate the well-documented processes and strategic candidate sourcing, noting Solvo Global's ability to enhance business operations at competitive prices. [Visit Website](https://solvoglobal.com/remote-staffing-agency/?utm_source=clutch&utm_medium=affiliate&utm_campaign=7013a000001tbwm&utm_content=general-lp) #### Exceeds expectations Solvo Global has consistently exceeded client expectations, as evidenced by a review from an executive at MacWilco Entertainment. The client praised Solvo Global for its high-quality talent pool and exceptional support throughout the hiring process, highlighting their unmatched professionalism and communication. They noted that Solvo Global's services allowed for efficient scaling and management of growth, ultimately delivering results that surpassed what the client believed could be achieved elsewhere. Overall, the sentiment reflects a strong satisfaction with Solvo Global's capabilities and performance. - Business Consulting & Recruiting Servies for Booking Agency (5.0/5, Nov 9, 2023): High communication and white glove treatment. I wished I had known about them with my last company. They are exceeding expectations daily. Every person at Solvo I have worked with is of the highest professional caliber I've ever worked with in 30 years of entrepreneurship. [Read Full Review](https://clutch.co/go-to-review/solvo-global/248476) #### Experience in 5 industries Solvo Global has demonstrated expertise across various industries, including Arts & Entertainment, Legal, Information Technology, and Business Services. Clients consistently highlight their professionalism, cost efficiency, and exceptional talent pool. In the Legal sector, they excel in providing administrative support and technical development, while in Business Services, they effectively reduce staffing costs without compromising service quality. Overall, sentiment remains highly favorable, with clients praising their responsiveness and ability to scale operations seamlessly. [Read All Reviews](https://clutch.co/profile/solvo-global?verified=true#reviews) ##### Arts, entertainment & music Experience Solvo Global has received positive feedback from clients in the Arts, entertainment & music industry, highlighting their expertise in scaling businesses and streamlining hiring processes. Clients appreciate the high-quality talent pool and exceptional support provided during onboarding. The company is recognized for its great communication, professionalism, and alignment with client values. Overall, Solvo Global demonstrates a strong capability to enhance operational efficiency and support growth, making them a valuable partner for businesses in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Business Consulting & Recruiting Servies for Booking Agency (5.0/5, Nov 9, 2023): Solvo Global provides business consulting and recruiting services for a booking agency. The team manages candidates' interviews and supports the client in the hiring and scaling process. [Read Full Review](https://clutch.co/go-to-review/solvo-global/248476) ##### Other industries Experience Solvo Global has received positive feedback in the Other industries sector, highlighting their expertise in staff augmentation and logistics. Clients commend their professionalism, quality of execution, and commitment to meeting project demands. One client noted substantial cost savings and growth facilitated by Solvo Global's team, which has expanded significantly over time. The overall sentiment from clients reflects satisfaction with the provider's flexibility and dedication, making Solvo Global a strong candidate for businesses seeking reliable support in the Other industries industry. - 2 reviews for other industries industry - 2 reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost - Dev & Design Support for Sporting Goods Company (5.0/5, Jan 24, 2022): Solvo Global is helping a sporting goods company build online team stores and design their graphics. They were hired by the client based on their affordable pricing. [Read Full Review](https://clutch.co/go-to-review/solvo-global/9343) - Staff Augmentation for Metals Manufacturer (5.0/5, Jul 23, 2020): Solvo is the long-term staff augmentation partner for a steel manufacturer. The team provides support across a range of departments, from IT, to accounting, to sales and beyond. [Read Full Review](https://clutch.co/go-to-review/solvo-global/143254) ##### Legal Experience Solvo Global has demonstrated strong expertise and reliability in the Legal industry, particularly in providing administrative support, process documentation, and technical development. Clients commend their professionalism, effective communication, and ability to source high-quality candidates tailored to specific needs. The overall sentiment reflects satisfaction with Solvo Global's proactive approach, which enhances operational efficiency and reduces burdens on internal teams. Their flexibility and affordability position them as a valuable partner for businesses in the Legal sector. - 2 reviews for legal industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - BPO Services for Management Consulting Firm (5.0/5, Nov 22, 2021): Solvo Global handles BPO services for a management consulting firm that caters to the legal industry. This involves conducting call center services, setting appointments, nurturing leads, and other admin tasks. [Read Full Review](https://clutch.co/go-to-review/solvo-global/5282) - Development for Legal Service Access Firm (5.0/5, Jul 28, 2020): Solvo Global provides ongoing web dev services to a debt cleansing legal services provider, helping them build out marketing materials, integrate with their mobile app, and implement CRM and other integrations. [Read Full Review](https://clutch.co/go-to-review/solvo-global/146525) ##### Information technology Experience Solvo Global has received positive feedback from clients in the Information technology industry, particularly for their expertise in providing call-center support and customer care. Clients commend their high-quality team, strong client focus, and ability to meet deadlines consistently. The company's effective communication and commitment to client needs have made a significant impact, solidifying their reputation as a reliable partner in managing customer engagement and collections services. - 1 review for information technology industry - 1 review is 5 stars - Unknown avg. project cost - Voice Services & Account Collections for CRM Platform (5.0/5, May 22, 2020): Solvo Global provided call center support and outbound collection services. A team of ten agents worked to collect on medical and utility accounts on behalf of creditors. [Read Full Review](https://clutch.co/go-to-review/solvo-global/94297) ##### Business services Experience Solvo Global has received positive feedback in the Business services industry, particularly for their ability to reduce staffing costs without compromising service quality. Clients have noted their professional, educated, and bilingual staff, which has significantly improved communication with diverse clientele. The company's approach to understanding client needs and providing tailored solutions has led to excellent results, including enhanced operational efficiency and client satisfaction. Overall, Solvo Global is positioned as a strong partner for businesses seeking reliable outsourcing solutions. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Outsourced Staff for Insurance Company (5.0/5, May 15, 2020): Solvo Global provided outsourced staffing. Their team supplied bilingual staff to assist with customer support. [Read Full Review](https://clutch.co/go-to-review/solvo-global/88854) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Solvo Global for their cost-effectiveness and the significant value they provide. For instance, one client noted a savings of $2.1 million annually due to Solvo's efficient staffing solutions. Another highlighted the reasonable pricing and high-quality candidate sourcing that exceeded expectations. Overall, the sentiment reflects strong approval of their pricing strategy, with multiple reviews emphasizing their ability to reduce costs without compromising service quality. [Read All Reviews](https://clutch.co/profile/solvo-global?verified=true#reviews) - Less than $10,000 (2 reviews) - $10,000 to $49,000 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 6 cities - Austin, Texas (1 projects) - Beaumont, Texas (1 projects) - Chicago, Illinois (2 projects) - San Ramon, California (1 projects) - Philadelphia, Pennsylvania (1 projects) - Kewanee, Illinois (1 projects) This provider is available in 8 time zones: - Colombia Time (COT) - Brazil Eastern Time (BET) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) - Canada Newfoundland Time (CNT) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/solvo-global?verified=true#reviews) --- ### [CanadaDirect](https://clutch.co/profile/canadadirect) #### 4 out of 5 star rating (2 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Dorval, Canada #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 52% Call Center Services - 13% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description CanadaDirect is a provider of outbound telemarketing services with expertise in Contact Center Services and live agent solutions. Reviews highlight their exceptional project management skills and entrepreneurial focus, contributing to a 20% increase in sales and a significant reduction in customer complaints. Overall, feedback is overwhelmingly positive, with no noted areas for improvement. [Visit Website](http://canadadirect.ca/) #### Great project management Clients have consistently praised CanadaDirect for their exceptional project management capabilities. One notable client remarked, 'When it comes to project management, they're the best vendor I've ever worked with.' This sentiment highlights their entrepreneurial approach and strong compliance focus, contributing to a significant reduction in customer complaints and a 20% increase in sales. Overall, clients view CanadaDirect as a superior choice compared to other vendors in the marketplace. #### 1 review mentions Call Center Services Voice Services for Financial Services Marketing Company 5.0/5 — CanadaDirect provided telemarketing services using voice assistants and live agents. They called the existing customers and offered them the products they might be interested in.  - 1 of 1 Call Center Services reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/canadadirect/131354) #### Experience in 1 industry CanadaDirect has demonstrated strong expertise in the Advertising & Marketing industry, particularly in outbound telemarketing services utilizing voice assistance and live agents. Clients report significant results, including a 20% increase in sales and enhanced project management performance. Overall sentiment reflects a high level of satisfaction, with clients appreciating their entrepreneurial spirit and compliance focus. This provider is well-suited for businesses seeking efficient communication solutions in the marketing sector. [Read All Reviews](https://clutch.co/profile/canadadirect?verified=true#reviews) ##### Advertising & marketing Experience CanadaDirect has consistently demonstrated strong expertise in the advertising and marketing industry, particularly in outbound telemarketing services. Clients highlight their exceptional performance in project management and compliance, leading to significant improvements in sales and customer satisfaction. With a proven track record of enhancing response rates and reducing complaints, they are recognized as a top vendor in their field. Potential clients can trust CanadaDirect’s entrepreneurial approach and commitment to understanding their business needs for optimal results. - 1 review for advertising & marketing industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Voice Services for Financial Services Marketing Company (5.0/5, Jul 12, 2019): CanadaDirect provided telemarketing services using voice assistants and live agents. They called the existing customers and offered them the products they might be interested in.  [Read Full Review](https://clutch.co/go-to-review/canadadirect/131354) #### 4.0 out of 5.0 rating for cost What Clients Have Said Clients commend CanadaDirect for delivering significant value for money, noting a return on investment through increased sales and reduced complaints. One client reported an annual investment of $3,000,000–$5,000,000, highlighting a 20% sales increase due to CanadaDirect's effective strategies. Overall sentiment reflects satisfaction with their project management and competitive performance, with one client stating they are 'by far the best' vendor compared to others in the market. [Read All Reviews](https://clutch.co/profile/canadadirect?verified=true#reviews) - $1,000,000 to $9,999,999 (1 reviews) --- ### [TRU29 Solutions Inc.](https://clutch.co/profile/tru29-solutions) #### 5 out of 5 star rating (4 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 40% Employer of Record (EOR) Services - 10% IT Strategy Consulting #### Company description TRU29 Solutions Inc. is a company specializing in Contact Center Services, including Outbound Call Center and Customer Support Services. Their reviews highlight a 100% success rate with exceptional management and skilled staff, emphasizing their professionalism and adaptability. Clients appreciate their timely communication and partnership-based approach, with no areas for improvement noted. [Visit Website](https://www.tru29.com) #### Unique expertise Clients consistently highlight TRU29 Solutions Inc.'s unique expertise in managing operations and staff effectively. One CEO praised their 'highly skilled and smart staff' and noted their impressive adaptability to new areas. Feedback indicates a strong culture fit and a commitment to delivering results, with one client reporting '100% success throughout the years.' Overall sentiment reflects confidence in TRU29's capabilities and their effective project management. - Outbound Sales Campaign for Telecommunications Company (5.0/5, Apr 29, 2023): The company has highly skilled and smart staff throughout, which is evident in their ability to adapt and change to new areas. Their management is also impressive, ensuring that everything was done effectively and exactly as needed. This demonstrates their unique expertise in handling projects with precision and adaptability. [Read Full Review](https://clutch.co/go-to-review/tru29-solutions/198254) #### Experience in 4 industries TRU29 Solutions Inc. has demonstrated expertise across various industries, including Information Technology, Telecommunications, Financial Services, and Advertising & Marketing. Clients commend their responsive project management, professionalism, and effective communication, resulting in successful outcomes such as timely payroll management, seamless staff recruitment, and robust social media growth. Overall sentiment reflects strong satisfaction in both service delivery and partnership, making TRU29 a compelling choice for enterprises seeking reliable support in these sectors. [Read All Reviews](https://clutch.co/profile/tru29-solutions?verified=true#reviews) ##### Information technology Experience TRU29 Solutions Inc. has garnered positive feedback from clients in the information technology sector, highlighting their expertise in HR services and mobile device management. Clients value their responsiveness, timely delivery of services, and effective policy consulting. The company's geographic proximity and cost-effectiveness further enhance their appeal. Overall, TRU29 is positioned as a reliable partner capable of meeting critical HR needs, making them a strong candidate for businesses seeking IT solutions. - 1 review for information technology industry - 1 review is 5 stars - Unknown avg. project cost - Payroll & HR Consulting for Mobile Device Management Firm (5.0/5, Oct 12, 2023): TRU29 Solutions Inc. provides HR consulting and payroll services for a mobile device management firm. [Read Full Review](https://clutch.co/go-to-review/tru29-solutions/240304) ##### Telecommunications Experience TRU29 Solutions Inc. has garnered positive feedback within the Telecommunications industry, particularly for their adept management and skilled personnel. Clients appreciate their adaptability and effective communication, which contribute to successful project outcomes. The company's ability to manage outbound sales campaigns and operations has resulted in a 100% success rate. Overall, potential clients can expect a professional partnership characterized by strong leadership and a commitment to meeting specific project needs. - 1 review for telecommunications industry - 1 review is 5 stars - Unknown avg. project cost - Outbound Sales Campaign for Telecommunications Company (5.0/5, Apr 29, 2023): TRU29 Solutions Inc. provided call center services for a telecommunications company. TRU29 Solutions Inc. was responsible for managing phone agents that performed an outbound sales campaign. [Read Full Review](https://clutch.co/go-to-review/tru29-solutions/198254) ##### Financial services Experience TRU29 Solutions Inc. has received positive feedback from clients in the Financial services industry, highlighting their expertise in customer service and data analytics for payment gateways. Clients appreciate their professionalism, effective communication, and partnership approach, noting high satisfaction with service quality and responsiveness. The company's commitment to daily updates and collaborative project management further underscores their impact, making them a strong candidate for businesses seeking reliable financial service solutions. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Payment Gateway Company (5.0/5, Sep 30, 2021): A payment gateway company hired TRU29 Solutions Inc. for call center services. They’re primarily tasked with working seven hours and five days per week on customer service focused on sales and implementation. [Read Full Review](https://clutch.co/go-to-review/tru29-solutions/146848) ##### Advertising & marketing Experience Tru29 Solutions Inc. is recognized for its expertise in social media management within the advertising and marketing sector. Clients commend their trustworthiness, effective communication, and ability to grow client brands, as demonstrated by the rapid follower growth for models they manage. Their comprehensive service, including content creation and engagement, showcases their strengths in enhancing brand visibility. Overall, the feedback reflects a positive sentiment, indicating their suitability for businesses seeking reliable marketing support. - 1 review for advertising & marketing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Social Media Marketing for Marketing & Advertising Agency (5.0/5, Jan 15, 2021): Tru29 Solutions Inc. handles the social media marketing of the client of a marketing and advertising agency. They are responsible for onboarding models and setting up online profiles, content, and promotion. [Read Full Review](https://clutch.co/go-to-review/tru29-solutions/36409) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients commend TRU29 Solutions Inc. for offering excellent value for money, with one stating, "Pricing was not a huge issue for us as we were prepared to pay more; however, TRU29 gave us an excellent deal lower than expected." Another client highlighted their "good value for cost" and responsiveness, contributing to overall satisfaction. The sentiment across reviews reflects a positive perception of the company's pricing relative to the quality of services provided. [Read All Reviews](https://clutch.co/profile/tru29-solutions?verified=true#reviews) - $10,000 to $49,000 (2 reviews) #### Completed projects in 4 countries - Poland (1 projects) - South Africa (1 projects) - United States (1 projects) - England (1 projects) [View Reviews](https://clutch.co/profile/tru29-solutions?verified=true#reviews) --- ### [Kantipur Management Private Limited](https://clutch.co/profile/kantipur-management-private) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees #### Services Provided - Allocation of Expertise by Percentage - 4% Accounting - 29% Back Office Outsourcing - 15% Call Center Services - 17% Customer Service Outsourcing - 7% HR Consulting - 3% Insurance Services & Brokers - 3% IT Managed Services - 5% Recruiting - 4% Social Media Marketing - 13% Staffing #### Company description Kantipur Management Private Limited is a Contact Center Services provider specializing in Customer Support Services, including both Inbound and Outbound Call Center operations. Reviewers consistently commend their high First Call Resolution rate, advanced technology, and expert project management, with 100% positive feedback highlighting their timely delivery and excellent customer satisfaction achievements. [Visit Website](https://www.kantipurmanagement.com) #### Customized support Clients express high satisfaction with Kantipur Management Private Limited's customized support, noting their ability to offer scalable services tailored to specific needs. One client highlighted the company's advanced technology and multilingual support as impressive features that enhanced the customer service experience. Additionally, the timely delivery of projects and the effective resolution of issues were consistently praised, indicating a strong alignment with client expectations and a commitment to quality service. #### 1 review mentions Call Center Services Call Center Services for Motorcycle Distributing Company 5.0/5 — Kantipur Management Private Limited provided customer service and sales support for a motorcycle distributing company, including outbound call support, record keeping, client query support, and reporting. - 1 of 1 Call Center Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/kantipur-management-private/198570) #### Experience in 1 industry Kantipur Management Private Limited has demonstrated significant expertise in the automotive industry, particularly in customer service and sales for two-wheeler and three-wheeler companies. Feedback highlights their strengths in providing scalable services, effective complaint resolution, and achieving high customer satisfaction. Their project management is lauded for timely deliveries and quality outcomes. Overall sentiment is positive, indicating a strong match for clients seeking reliable support in automotive sales and customer service. [Read All Reviews](https://clutch.co/profile/kantipur-management-private?verified=true#reviews) ##### Automotive Experience Kantipur Management Private Limited has demonstrated significant expertise in the Automotive sector, specifically through their collaboration with Jagdamba Motors Pvt. Ltd. Their strengths include efficient customer service, effective complaint resolution, and the ability to meet sales targets, resulting in high customer satisfaction. Feedback highlights their adaptability and commitment to delivering quality services on time, making them a reliable partner for Automotive companies seeking to enhance operational efficiency and customer engagement. - 1 review for automotive industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Motorcycle Distributing Company (5.0/5, May 2, 2023): Kantipur Management Private Limited provided customer service and sales support for a motorcycle distributing company, including outbound call support, record keeping, client query support, and reporting. [Read Full Review](https://clutch.co/go-to-review/kantipur-management-private/198570) #### 4.0 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Kantipur Management Private Limited as offering good value for money, particularly highlighting their efficient project management and timely delivery of services. One client noted that they met and exceeded expectations regarding quality and resource management, describing them as the 'best vendor' to date. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, aligning with client needs and scalability requirements. [Read All Reviews](https://clutch.co/profile/kantipur-management-private?verified=true#reviews) --- ### [Tasks Expert- A Virtual Assistant Company](https://clutch.co/profile/tasks-expert-virtual-assistant-company) #### 5 out of 5 star rating (38 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Kalyan, India #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 25% Call Center Services - 10% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Graphic Design - 10% Sales Outsourcing - 10% Web Design - 10% Web Development #### Company description Tasks Expert- A Virtual Assistant Company specializes in Call Center Services, providing Customer Support, Inbound and Outbound Call Handling, and Telephonic Support. With 100% positive feedback, clients highlight their exceptional project management, timely delivery, and personalized approach, with 80% noting their ability to enhance customer experience and satisfaction through tailored solutions. [Visit Website](https://tasksexpert.com) #### Adaptable Tasks Expert- A Virtual Assistant Company has received positive feedback regarding their adaptability, with clients noting their exceptional ability to understand workflows and anticipate needs. One client highlighted the VA's proactive communication and responsiveness, which made them feel like an integral part of the team. Additionally, their flexibility in adjusting to evolving project requirements and ability to integrate seamlessly with various tools were praised. Overall, clients appreciate the company's commitment to delivering high-quality results and maintaining efficiency. - Administrative Support & SMM for Sports Physical Therapy Co (5.0/5, Jul 15, 2025): Clients praise their attention to detail, proactive communication, and ability to adapt to evolving project needs. Whether it's lead generation, bookkeeping, or website development, the flexibility in billing models and the ROI from outsourcing tasks are appreciated. Their attention to detail and ability to adapt quickly to new tools and platforms, like CRM systems and project management apps, was outstanding. [Read Full Review](https://clutch.co/go-to-review/tasks-expert-virtual-assistant-company/390301) #### 2 reviews mention Call Center Services Customer Surveys & Market Research Calls for Mortgage Co 5.0/5 — Tasks Expert- A Virtual Assistant Company developed satisfaction surveys for a mortgage company. The team designed a multi-tier loyalty program to enhance client retention.  - 2 of 2 Call Center Services reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/tasks-expert-virtual-assistant-company/337045) #### Experience in 11 industries Tasks Expert- A Virtual Assistant Company has demonstrated strong capabilities across various industries including Financial Services, Healthcare, Hospitality, and Consumer Products. Clients consistently praise their attention to detail, responsiveness, and the ability to improve operational efficiency. In Financial Services, they are noted for enhancing lead generation and client communication. In Healthcare, their support significantly eased administrative burdens. Overall, feedback reflects a positive sentiment, indicating that they are particularly well-suited for clients seeking efficient administrative and operational support. [Read All Reviews](https://clutch.co/profile/tasks-expert-virtual-assistant-company?verified=true#reviews) ##### Financial services Experience Tasks Expert- A Virtual Assistant Company has received positive feedback from clients in the Financial services industry, highlighting their expertise in lead generation, client retention, and customer communication. Clients noted the company's strategic approach to outreach, resulting in enhanced lead quality and reduced sales cycles. Their responsiveness and attention to detail were commended, along with their ability to effectively integrate into clients' teams, ensuring high standards of professionalism and client satisfaction. Overall, they are well-regarded for delivering value and aligning with client goals. - 6 reviews for financial services industry - 5 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Lending Firm (4.5/5, Nov 2, 2022): Tasks Expert- A Virtual Assistant Company deploys two virtual assistants to help a lending company with basic internet research and data entry.  [Read Full Review](https://clutch.co/go-to-review/tasks-expert-virtual-assistant-company/164988) - Customer Surveys & Market Research Calls for Mortgage Co (5.0/5, Dec 12, 2024): Tasks Expert- A Virtual Assistant Company developed satisfaction surveys for a mortgage company. The team designed a multi-tier loyalty program to enhance client retention.  [Read Full Review](https://clutch.co/go-to-review/tasks-expert-virtual-assistant-company/337045) - Customer Service Outsourcing for Global Investment Firm (5.0/5, Dec 13, 2024): Tasks Expert- A Virtual Assistant Company provided customer support for a global investment firm. The team received and documented customer inquiries and forwarded complex complaints to financial advisors. [Read Full Review](https://clutch.co/go-to-review/tasks-expert-virtual-assistant-company/337478) - Web Design & Dev for Management Firm (5.0/5, Dec 19, 2024): Tasks Expert- A Virtual Assistant Company designed and developed a website for a management firm. The team ensured accessibility to different devices and compliance with security and accessibility standards. [Read Full Review](https://clutch.co/go-to-review/tasks-expert-virtual-assistant-company/338602) - Web Design for Financial Company (5.0/5, Dec 24, 2024): Tasks Expert- A Virtual Assistant Company designed and developed a website for a financial company. The website showcased showcased important community contributions, member testimonials, and success stories. [Read Full Review](https://clutch.co/go-to-review/tasks-expert-virtual-assistant-company/339590) - Appointment Setting & Lead Gen for Financial Solutions Co (5.0/5, Mar 13, 2025): Tasks Expert- A Virtual Assistant Company provided lead generation services for a financial solutions company. The team conducted market research to identify potential clients and created outreach campaigns. [Read Full Review](https://clutch.co/go-to-review/tasks-expert-virtual-assistant-company/359450) ##### Hospitality & leisure Experience Tasks Expert has demonstrated significant expertise in the Hospitality & Leisure industry, particularly in enhancing customer service and sales operations. Clients from prominent organizations like Radisson Hotel Group and Skyline Enterprises praised their innovative solutions, such as AI-driven chatbots and tailored marketing campaigns that improved guest engagement and reduced wait times. Overall, feedback indicates strong project management, responsiveness, and a unique capability to align with client values, making them a suitable partner for businesses seeking to elevate their customer experience. - 2 reviews for hospitality & leisure industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Sales Outsourcing for Tourism Operator (5.0/5, Dec 22, 2024): Tasks Expert- A Virtual Assistant Company provided sales outsourcing services for a tourism operator. The team designed campaigns for adventure tourism, showcasing New Zealand's cultural and natural appeal. [Read Full Review](https://clutch.co/go-to-review/tasks-expert-virtual-assistant-company/339273) - AI Chatbot Dev for Hotel Group (5.0/5, Mar 13, 2025): Tasks Expert- A Virtual Assistant Company developed a live AI-operated chatbot for a hotel group. The chatbot was linked to the client's CRM and PMS systems and could learn continuously to improve performance. [Read Full Review](https://clutch.co/go-to-review/tasks-expert-virtual-assistant-company/359441) ##### Legal Experience Tasks Expert has received positive feedback from clients in the Legal industry, highlighting their expertise in legal billing and seamless integration with accounting software. A partner from PGC Legal noted their reliability in managing billable hours and invoicing, leading to reduced discrepancies and improved cash flow. The team was praised for being organized and responsive, with a strong commitment to compliance and accuracy. Overall, their services are viewed as a valuable asset for law firms seeking to optimize financial processes. - 1 review for legal industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Finance & Accounting Outsourcing (FAO) for Law Firm (5.0/5, Mar 12, 2025): Tasks Expert- A Virtual Assistant Company prepared and managed legal invoices for a law firm. The team tracked billable hours, integrated eBilling software, and handled dispute resolution. [Read Full Review](https://clutch.co/go-to-review/tasks-expert-virtual-assistant-company/358890) ##### IT Services Experience Tasks Expert demonstrates significant expertise in the IT Services industry, particularly in bookkeeping and administrative support. Clients highlight their financial acumen, effective communication, and ability to streamline operations, resulting in measurable efficiency gains. The flexibility in service offerings and reasonable pricing further enhances their appeal. Overall, the feedback conveys a strong sentiment of satisfaction, indicating that potential clients can expect professionalism and impactful results tailored to their specific needs. - 2 reviews for it services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Marketing & Admin Support for Business Consulting Company (5.0/5, May 15, 2022): Tasks Expert- A Virtual Assistant Company supported a business consulting company’s marketing and administrative tasks. They handled social media management, SEO, and more. [Read Full Review](https://clutch.co/go-to-review/tasks-expert-virtual-assistant-company/19142) - Tax & Accounting Services for Bookkeeping Company (5.0/5, Sep 19, 2022): Tasks Expert- A Virtual Assistant Company provides accounting, bookkeeping, and tax services for a bookkeeping company. They give weekly reports on the client's profit margin, income statement, and cash flow. [Read Full Review](https://clutch.co/go-to-review/tasks-expert-virtual-assistant-company/158804) ##### Consumer products & services Experience Tasks Expert demonstrates strong expertise in the Consumer Products & Services industry, excelling in e-commerce logistics and responsive web design. Clients praise their proactive communication, timely delivery, and ability to enhance customer experiences, leading to improved satisfaction and engagement. Their tailored solutions have notably increased operational efficiency and sales conversions. Overall, the positive sentiment and impactful results position Tasks Expert as a valuable partner for businesses seeking to optimize their customer interactions and operational processes. - 2 reviews for consumer products & services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Website Development for Kitchen Solutions Company (5.0/5, Dec 10, 2024): Tasks Expert- A Virtual Assistant Company customized a kitchen solutions company's website to make it responsive on all devices. They updated the navigation and responsive elements and optimized the site speed. [Read Full Review](https://clutch.co/go-to-review/tasks-expert-virtual-assistant-company/336422) - Order Management & Logistics Support for Stationery Company (5.0/5, Mar 12, 2025): Tasks Expert- A Virtual Assistant Company provided a stationery company's order management and logistics support. The team implemented a tracking system that kept customers informed through email and SMS. [Read Full Review](https://clutch.co/go-to-review/tasks-expert-virtual-assistant-company/358878) ##### Wellness & Fitness Experience Tasks Expert has demonstrated expertise in supporting Wellness & Fitness clients, notably in social media management and administrative tasks. A client from the Ketamine and Wellness Clinic praised their timely delivery and budget-friendly pricing. While measurable outcomes were not specified, the company effectively organized emails and created social media graphics. Potential clients in the Wellness & Fitness sector may find this provider a suitable fit for enhancing their operational efficiency and online presence. - 1 review for wellness & fitness industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing & Graphic Design for Wellness Clinic (5.0/5, Feb 5, 2025): Tasks Expert- A Virtual Assistant Company works with a wellness clinic to organize their emails, perform light bookkeeping tasks, and create graphics for their social media posts. [Read Full Review](https://clutch.co/go-to-review/tasks-expert-virtual-assistant-company/349500) ##### Consumer Products Experience Tasks Expert demonstrates significant expertise in the Consumer Products industry, particularly in enhancing customer engagement for paint manufacturers like Resene. Clients commend their ability to transform complex technical content into accessible platforms, delivering impressive results such as increased user interaction and positive customer feedback. Their proactive communication and timely project management further reinforce their strengths, making them a suitable partner for businesses seeking to elevate customer experiences through innovative digital solutions. - 1 review for consumer products industry - 1 review is 5 stars - Unknown avg. project cost - Custom Software Dev & UX/UI Design for Paint Manufacturer (5.0/5, Dec 22, 2024): Tasks Expert- A Virtual Assistant Company built an online hub for a paint manufacturer. The team built tools, designed the platform's UX/UI, and created content aligned with the client's brand identity. [Read Full Review](https://clutch.co/go-to-review/tasks-expert-virtual-assistant-company/339250) ##### Advertising & marketing Experience Tasks Expert has received positive feedback from clients in the Advertising & Marketing sector, highlighting their expertise in market research and competitor analysis. Their thorough reports helped clients uncover new market segments and refine their unique selling propositions. Clients praised their responsiveness and dedication to delivering value, demonstrating a strong alignment with business objectives. Overall, Tasks Expert is positioned as a reliable partner for agencies seeking to enhance their brand communication strategies. - 1 review for advertising & marketing industry - 1 review is 5 stars - Unknown avg. project cost - Market Research for Creative Design Agency (5.0/5, Dec 10, 2024): Tasks Expert- A Virtual Assistant Company provided market research services for a creative design agency. The team conducted industry trends research, competitor SWOT analysis, and customer needs gap analysis. [Read Full Review](https://clutch.co/go-to-review/tasks-expert-virtual-assistant-company/336430) ##### Supply Chain, Logistics, and Transport Experience Clients in the Supply Chain, Logistics, and Transport industry commend Tasks Expert for their expertise in customs documentation and compliance. A CFO from a global logistics provider highlighted the company's role in reducing shipment delays and enhancing customer satisfaction through proactive guidance and tailored solutions. The team is praised for their adaptability, responsiveness, and ability to anticipate issues, fostering a collaborative partnership that aligns with long-term business goals. Overall, Tasks Expert is seen as a valuable resource for improving operational efficiency in the logistics sector. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Logistics Company (5.0/5, Nov 15, 2024): A global logistics provider hired Tasks Expert- A Virtual Assistant Company for call center services. The team created a dedicated support line for customs inquiries, trained staff, and managed customer calls. [Read Full Review](https://clutch.co/go-to-review/tasks-expert-virtual-assistant-company/331149) ##### Telecommunications Experience Tasks Expert has demonstrated strong expertise in the Telecommunications sector by providing multilingual support that significantly enhanced customer satisfaction and retention for their clients. Their proactive communication and organizational skills have been praised, underscoring their commitment to timely project delivery. By humanizing customer interactions and tailoring solutions to diverse cultural needs, they have fostered stronger brand loyalty. Overall, the feedback indicates a highly positive sentiment, suggesting that Tasks Expert is a valuable partner for Telecommunications companies seeking to improve customer engagement. - 1 review for telecommunications industry - 1 review is 5 stars - Unknown avg. project cost - Multiple Language Customer Service for Telecommunications Co (5.0/5, Oct 18, 2024): A telecommunications company hired Tasks Expert- A Virtual Assistant Company for customer service outsourcing. The team offered multiple-language support and translation services. [Read Full Review](https://clutch.co/go-to-review/tasks-expert-virtual-assistant-company/323605) ##### Real estate Experience Tasks Expert- A Virtual Assistant Company has demonstrated strong expertise in the real estate industry by successfully developing a comprehensive website for Wiseberry Real Estate. Their strengths include creating user-friendly platforms with features like virtual tours and effective communication tools, which have significantly improved client engagement and interaction between agents and clients. Overall, client feedback reflects satisfaction with the company's responsiveness and attention to detail, making them a reliable choice for real estate businesses seeking enhanced digital solutions. - 1 review for real estate industry - 1 review is 5 stars - Unknown avg. project cost - Web Dev & Design for Real Estate Co (5.0/5, Oct 1, 2024): Tasks Expert- A Virtual Assistant Company developed a website for a real estate company. The team worked on the website's UI and its features, including agent profiles, virtual tours, and property listings. [Read Full Review](https://clutch.co/go-to-review/tasks-expert-virtual-assistant-company/318915) ##### Business services Experience Tasks Expert has garnered positive feedback from clients in the Business services industry, particularly for their proficiency in handling administrative tasks. A CEO highlighted that their virtual assistant services saved their team eight hours daily, allowing a focus on core business activities. Clients value the company's ability to provide tailored service packages and effective communication through regular check-ins. Overall, the firm's expertise in streamlining operations and delivering quality solutions positions them as a strong candidate for businesses seeking administrative support. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant for Business Services Company (5.0/5, Aug 18, 2022): Tasks Expert- A Virtual Assistant Company provided a virtual assistant for a business services company. The work primarily focused on administrative tasks. [Read Full Review](https://clutch.co/go-to-review/tasks-expert-virtual-assistant-company/154608) ##### Consulting Experience Tasks Expert demonstrates strong expertise within the Consulting industry, providing valuable virtual assistant services that enhance client efficiency. Positive client feedback highlights their ability to create tailored graphics and manage workflows effectively, fostering collaboration. Their strengths lie in understanding client needs and delivering results that allow consultants to focus on core business growth. Overall, the company is recommended for those seeking reliable outsourcing solutions, although a more efficient project management tool is suggested for improved interaction. - 1 review for consulting industry - Unknown avg. project cost - Social Media Virtual Assistant for Consulting Company (4.5/5, Oct 23, 2021): Tasks Expert- A Virtual Assistant Company provided a social media virtual assistant for a consulting company. They were tasked mainly with creating and designing graphics for Instagram, Facebook, and Twitter. [Read Full Review](https://clutch.co/go-to-review/tasks-expert-virtual-assistant-company/44907) ##### Healthcare Experience The healthcare CEO praised Tasks Expert for their effective backend support, including data management and compliance assistance. They emphasized the provider's strong project management and consistent performance, which allowed the client to focus on core activities. The company's cultural alignment and cost-effectiveness further enhanced their suitability for healthcare projects. Overall, the sentiment is highly positive, indicating that Tasks Expert is a reliable partner for businesses in the healthcare sector. - 1 review for healthcare industry - 1 review is 5 stars - Unknown avg. project cost - Virtual Assistant Services for Children's Therapy Company (5.0/5, Dec 29, 2025): Tasks Expert- A Virtual Assistant Company provides ongoing virtual assistant services for a healthcare company. The team handles data input, data transferring, file compliance, and email executive support. [Read Full Review](https://clutch.co/go-to-review/tasks-expert-virtual-assistant-company/427653) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Tasks Expert- A Virtual Assistant Company for their exceptional value for money, noting flexible pricing that aligns with budgets. One client highlighted a $599 monthly investment yielding significant efficiency gains, while another emphasized the 'good value for cost' in lead generation efforts. Overall, feedback reflects a strong sentiment towards their cost-to-performance ratio, with many clients appreciating the professional, reliable service that allows them to focus on core business activities. [Read All Reviews](https://clutch.co/profile/tasks-expert-virtual-assistant-company?verified=true#reviews) - $10,000 to $49,000 (4 reviews) - Less than $10,000 (2 reviews) - $50,000 to $199,999 (2 reviews) - $200,000 to $999,999 (1 reviews) --- ### [Global Response](https://clutch.co/profile/global-response) #### 4.5 out of 5 star rating (9 reviews) - $50,000+ minimum project size - 1,000 - 9,999 employees - Margate, FL #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 20% Call Center Services - 50% Customer Service Outsourcing - 15% IT Managed Services #### Company description Global Response is a company specializing in Contact Center Services, offering comprehensive Customer Support and Inbound Call Center solutions. Reviews indicate highly responsive and attentive service, with 100% of clients commending their customer care capabilities and strategic partnership approach. Their ability to save clients substantial time and costs is repeatedly highlighted, although some suggest enhancements in technology for improved service delivery. [Visit Website](https://www.globalresponse.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### High-quality work Clients have consistently praised the company for delivering high-quality work, particularly in customer service. One client highlighted their reliability and effectiveness, stating, 'They are always friendly and come through on what they say they will do.' Another noted, 'They are very reliable and do a great job,' reflecting an overall sentiment of satisfaction with the quality of service provided. The positive feedback underscores the company's commitment to excellence in their offerings. - System Management and Maintenance for Retail Company (4.5/5, Nov 2, 2017): They are the best in the business. They are efficient. [Read Full Review](https://clutch.co/go-to-review/global-response/146455) - Lead Contact and Follow-Up for Real Estate Firm (4.0/5, Nov 2, 2017): They are a great company that performs good work on time. They can handle a large volume of work very quickly. [Read Full Review](https://clutch.co/go-to-review/global-response/146285) - Reservation & Customer Support Services for Hotel (5.0/5, Nov 2, 2017): They are very reliable and do a great job. [Read Full Review](https://clutch.co/go-to-review/global-response/25121) #### Experience in 6 industries Global Response has demonstrated significant expertise across various industries, including financial services, hospitality, retail, real estate, and business services. Feedback indicates a strong emphasis on customer service, responsiveness, and innovative solutions, often resulting in substantial cost savings and operational efficiency. Clients commend Global Response for effectively managing high volumes of inbound communication, making them a suitable partner for businesses requiring reliable support in customer engagement and operational processes. [Read All Reviews](https://clutch.co/profile/global-response?verified=true#reviews) ##### Other industries Experience Global Response is recognized for its expertise in providing inbound services, including tech and billing support, which are essential for various organizations in the Other industries sector. Clients highlight the company's responsiveness and attentiveness to their needs, perceiving it as a strategic partner integral to business success. Overall, the sentiment surrounding Global Response is highly positive, indicating a strong capability to support and enhance operational efficiency in the Other industries industry. - 1 review for other industries industry - $10,000 – $49,000 avg. project cost - Tech and Billing Support for Life Sciences Company (4.5/5, Dec 24, 2017): [Read Full Review](https://clutch.co/go-to-review/global-response/37094) ##### Financial services Experience Global Response has received positive feedback from clients in the Financial services industry, highlighting their expertise in handling high volumes of inbound calls and processing orders efficiently. Clients appreciate the innovative ideas and significant cost savings, with one noting a monthly savings of $12,000. The provider is recognized for their strong infrastructure and responsiveness, making them a reliable partner for financial organizations seeking to enhance operational efficiency and customer service. - 3 reviews for financial services industry - $200,000 – $999,999 avg. project cost - Customer Phone Support for Financial Services Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/global-response/24996) - Order Processing Support for Financial Company (4.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/global-response/25173) - BPO Services for Financial Services Company (4.0/5, Dec 20, 2017): [Read Full Review](https://clutch.co/go-to-review/global-response/36653) ##### Hospitality & leisure Experience Global Response has demonstrated expertise in the Hospitality & leisure industry through its reliable inbound services and exceptional customer support. Clients have praised the company's friendly service and seamless communication, which significantly enhance customer experience. With comprehensive training and a well-structured pricing model, Global Response effectively reduces operational burdens while maintaining high service standards. This makes Global Response a strong candidate for businesses seeking to improve customer engagement and reservations management. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $10,000,000 + avg. project cost - Reservation & Customer Support Services for Hotel (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/global-response/25121) ##### Retail Experience Global Response has received positive feedback from clients in the Retail industry for their efficient handling of customer service and inbound call management. Clients commend the provider for significantly reducing workload and saving time, with assessments highlighting their quick response times and effectiveness. The overall sentiment reflects satisfaction with Global Response's ability to streamline processes and enhance customer satisfaction, making them a strong candidate for businesses seeking reliable support in the Retail sector. - 2 reviews for retail industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service and Order Processing for Retail Company (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/global-response/146340) - System Management and Maintenance for Retail Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/global-response/146455) ##### Real estate Experience Global Response has demonstrated its ability to effectively manage inbound services for the Real estate industry, helping clients contact leads efficiently and reduce overhead costs. Clients have noted the company's quick response times and timely delivery, resulting in significant time and cost savings. With a solid performance in handling high volumes of work, Global Response shows strong potential as a reliable partner for Real estate businesses seeking to enhance their lead management and customer service processes. - 1 review for real estate industry - Less than $10,000 avg. project cost - Lead Contact and Follow-Up for Real Estate Firm (4.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/global-response/146285) ##### Business services Experience Global Response demonstrates strong expertise in the Business services industry, particularly in inbound customer support solutions. Clients commend their exceptional customer service, timely assistance, and efficient communication. Through their services, businesses have reported saved hours and enhanced customer satisfaction, reflecting the positive impact Global Response has on operational efficiency. Overall, client feedback indicates a high level of satisfaction, suggesting that Global Response is a reliable partner for companies seeking to improve their customer engagement and support capabilities. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service and Product Support for Business Services Company (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/global-response/146247) #### 4.4 out of 5.0 rating for cost What Clients Have Said Clients generally express satisfaction with the company's cost-effectiveness and value for money, highlighting their ability to save substantial amounts. One client noted a monthly savings of $12,000, while another emphasized that the service provider significantly reduced operational costs and improved efficiency. Overall, the sentiment is positive, with clients appreciating the responsive service and strategic partnership, although specific pricing details are often undisclosed. [Read All Reviews](https://clutch.co/profile/global-response?verified=true#reviews) - $50,000 to $199,999 (3 reviews) - $10,000 to $49,000 (2 reviews) - Less than $10,000 (1 reviews) - $200,000 to $999,999 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) - $10,000,000 + (1 reviews) #### Completed projects in 8 cities - Kissimmee, Florida (1 projects) - Millville, New Jersey (1 projects) - Brooklyn, New York (1 projects) - Elmhurst, New York (1 projects) - Oceanside, California (1 projects) - Phoenix, Arizona (2 projects) - Hartsville, South Carolina (1 projects) - Upper Marlboro, Maryland (1 projects) This provider is available in 2 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/global-response?verified=true#reviews) --- ### [Northern Lights Technology Development](https://clutch.co/profile/northern-lights-technology-development) #### 5 out of 5 star rating (6 reviews) - $5,000+ minimum project size - $25 - $49 average hourly rate - 250 - 999 employees #### Services Provided - Allocation of Expertise by Percentage - 10% UX/UI Design - 10% Custom Software Development - 10% Call Center Services - 10% Application Management & Support - 10% IT Managed Services - 10% Mobile App Development - 10% Sales Outsourcing - 10% Application Testing - 10% IT Staff Augmentation - 10% Web Development #### Company description Northern Lights Technology Development is a software development company specializing in custom solutions such as hotel management systems, RPA software, MES systems, and WMS. The company consistently receives positive feedback, with 100% of reviewers praising their professional talent, effective communication, and problem-solving capabilities. Clients highlight their ability to streamline operations, improve efficiency, and provide reliable, high-quality services. [Visit Website](http://www.nltd.com/) #### Communicative Clients have consistently praised Northern Lights Technology for their effective communication throughout project development. They reported having 'frank and great communication' and utilized various channels such as email, telephone, and WeChat to facilitate collaboration. One client noted that Northern Lights engaged business handling staff in the RPA development process, which helped clarify objectives and streamline communication. Overall, the sentiment regarding their communicative approach is highly positive, with no areas for improvement identified. - Billing Automation for Manufacturing Company (5.0/5, Feb 28, 2022): We always had a frank and great communication. We communicated with each other through face-to-face communication, Email, telephone, WeChat and other tools. [Read Full Review](https://clutch.co/go-to-review/northern-lights-technology-development/12221) - Digital Transformation for Freight Forwarding Company (5.0/5, Feb 28, 2022): Northern Lights Technology actively communicated with us in the cooperation process. We had work communications with each other through face-to-face communication, Email, telephone, WeChat and other tools. [Read Full Review](https://clutch.co/go-to-review/northern-lights-technology-development/12220) #### Experience in 5 industries Northern Lights Technology Development has received positive feedback across various industries, including Hospitality & Leisure, Manufacturing, Logistics & Supply Chain, Automotive, and Financial Services. Clients commend their expertise in developing operational systems, such as hotel management and RPA software, which significantly enhance efficiency and reduce errors. Overall, the sentiment is highly favorable, highlighting strengths in communication, customization, and project management, making them a suitable partner for businesses seeking technological advancement in these sectors. [Read All Reviews](https://clutch.co/profile/northern-lights-technology-development?verified=true#reviews) ##### Hospitality & leisure Experience Northern Lights Technology Development has demonstrated significant expertise in the Hospitality & leisure industry, particularly in developing hotel management systems. Clients commend their comprehensive approach to project management, including demand analysis, collaboration, and effective communication throughout the development process. Their solutions have notably enhanced operational efficiency and decision-making capabilities for hotel staff, with a strong focus on customer needs and system reliability. Overall, they are viewed as a trustworthy partner capable of delivering impactful results. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Hotel Management System Development for Hotel Company (5.0/5, Apr 22, 2022): Northern Lights Technology Development (TIANJIN) CO., LTD. developed a custom software for a hotel company. They created a hotel management system to improve work efficiency and performance. [Read Full Review](https://clutch.co/go-to-review/northern-lights-technology-development/16518) ##### Manufacturing Experience Northern Lights Technology Development has demonstrated considerable expertise in the Manufacturing industry, particularly in automating processes through RPA software. Clients have praised their professional guidance and ability to customize solutions to meet specific operational needs, leading to significant improvements in efficiency and error reduction. The overall sentiment reflects strong satisfaction with their collaborative communication and project management, making them a compelling choice for businesses seeking to enhance automation and streamline operations. - 1 review for manufacturing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Billing Automation for Manufacturing Company (5.0/5, Feb 28, 2022): Northern Lights Technology Development (TIANJIN) CO., LTD. developed a software solution that automates the client’s billing system. The tool could process PDFs and Excel files. [Read Full Review](https://clutch.co/go-to-review/northern-lights-technology-development/12221) ##### Logistics & Supply Chain Experience Northern Lights Technology demonstrates significant expertise in the Logistics & Supply Chain sector, specializing in RPA and WMS solutions. Clients commend their proactive communication, effective project management, and ability to tailor solutions to specific business needs, enhancing operational efficiency and accuracy. Their reputation for quality implementation and ongoing support post-project completion further solidifies their standing as a reliable partner for businesses seeking technological transformation in logistics. - 2 reviews for logistics & supply chain industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Warehouse Management System Development for Trade Company (5.0/5, Jan 6, 2022): Northern Lights Technology Development (TIANJIN) CO., LTD. was hired by an international trade company for custom software development services. The team built the client's warehouse management system. [Read Full Review](https://clutch.co/go-to-review/northern-lights-technology-development/8056) - Digital Transformation for Freight Forwarding Company (5.0/5, Feb 28, 2022): Northern Lights Technology Development (TIANJIN) CO., LTD. automated a freight forwarding company’s processes. They assessed areas suitable for automation, and they handled design, development, and testing.  [Read Full Review](https://clutch.co/go-to-review/northern-lights-technology-development/12220) ##### Automotive Experience Northern Lights Technology Development has demonstrated expertise in the automotive sector, particularly in intelligent manufacturing and production management for high-tech enterprises. Clients commend their strong project management and technical support, highlighting their ability to customize solutions like MES systems. Feedback consistently reflects satisfaction with the company’s professionalism, timely communication, and ability to meet specific automotive industry needs, suggesting they are a reliable partner for businesses seeking innovative solutions in this field. - 1 review for automotive industry - 1 review is 5 stars - Unknown avg. project cost - Intelligent Manufacturing Support for Car Production Company (5.0/5, Feb 10, 2022): Northern Lights Technology Development (TIANJIN) CO., LTD. has developed a manufacturing execution system (MES) for a car production company. Their goal had been the prevention of weak equipment. [Read Full Review](https://clutch.co/go-to-review/northern-lights-technology-development/10856) ##### Financial services Experience Northern Lights Technology Development has received positive feedback within the Financial services industry for their expertise in technology development and custom software solutions. Clients appreciate their strong engineering team, comprehensive project management, and effective communication. Their ability to understand complex needs and deliver high-quality, tailored applications has resulted in successful partnerships. Overall, the sentiment indicates that Northern Lights is a reliable choice for businesses seeking innovative technology solutions in the Financial services sector. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - IT Services & Tech Support for Software Dev Company (5.0/5, Nov 8, 2021): Northern Lights Technology Development (TIANJIN) CO., LTD. provides IT services and tech support for a software app development company. They have created product designs, tested and fixed bugs, and more. [Read Full Review](https://clutch.co/go-to-review/northern-lights-technology-development/4299) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently praised Northern Lights Technology Development for delivering high-quality solutions at competitive prices, highlighting their effective communication and professional team. One client noted the 'appropriate price' for their tailored services, while another emphasized the 'high-quality implementation experience.' Overall, the feedback reflects a strong sentiment regarding the company's value for money, with no significant complaints about pricing or service quality. [Read All Reviews](https://clutch.co/profile/northern-lights-technology-development?verified=true#reviews) - $50,000 to $199,999 (2 reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 3 cities - Tianjin, China (4 projects) - Suzhou, China (1 projects) - Beijing, China (1 projects) [View Reviews](https://clutch.co/profile/northern-lights-technology-development?verified=true#reviews) --- ### [HiredSupport](https://clutch.co/profile/hiredsupport) #### 4.9 out of 5 star rating (6 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Lahore, Pakistan #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 15% Call Center Services - 10% Content Moderation Services - 35% Customer Service Outsourcing - 15% Data Annotation Services - 10% Transcription #### Company description HiredSupport is a customer support services company that excels in providing comprehensive contact center services, including inbound call center, email, and social media support. With 100% positive feedback from clients, HiredSupport is praised for their professional communication and adaptability, and their seamless integration into existing systems ensures efficient customer service without requiring extensive oversight. [Visit Website](https://www.hiredsupport.com/) #### High-quality work HiredSupport consistently delivers high-quality work, as highlighted by clients who commend their professionalism and expertise. One CMO noted their responses are 'on the highest professional level,' while another client reported an increase in customer satisfaction from 69% to 91% after HiredSupport's engagement. Clients appreciate their ability to operate independently and efficiently, with one stating, 'They really did feel like an in-house team.' Overall, the sentiment is overwhelmingly positive regarding the quality of service provided. - Call Center Services for Game Dev Company (5.0/5, Feb 2, 2023): We are happy to have HiredSupport as a partner to support our clients. Their responses are on the highest professional level. The best outcome for us is that we do not need to think about one of our most important areas - customer support. Our partner is taking care of it on a highly professional level. [Read Full Review](https://clutch.co/go-to-review/hiredsupport/179067) - Live Chat Service for Health & Wellness Consumer Firm (5.0/5, Jun 17, 2021): They have managed to improve customer satisfaction score to 90% and reduce cost. Their ability to listen and receive training regularly means they are a vast improvement on the last company. [Read Full Review](https://clutch.co/go-to-review/hiredsupport/57235) - Customer Support for Proxy & VPN Business (5.0/5, Jun 15, 2021): Our response times (both in live chat and tickets) were reduced severely. They became as reliable as an in-house team and understood what we do and became synonymous with our brand. After 2 months, we hit our highest of a record 91% customer satisfaction rating. We're really happy with the results and glad we found HiredSupport. [Read Full Review](https://clutch.co/go-to-review/hiredsupport/54137) #### 2 reviews mention Call Center Services Call Center Services for Online Cycling Apparel Business 5.0/5 — HiredSupport provides call center services for an online cycling apparel business. The team is responsible for 24/7 customer support for the client. - 2 of 2 Call Center Services reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/hiredsupport/178709) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients generally find HiredSupport to offer excellent value for money, with specific feedback highlighting their flexible and cost-effective pricing models. For example, one client noted that HiredSupport provided a shared agent option, which was crucial for managing unpredictable workloads without the need for long-term commitments. Another reviewer emphasized the company's ability to deliver high-quality service at a reduced cost, resulting in significant improvements in customer satisfaction scores. Overall, the sentiment reflects strong satisfaction with the company's pricing and value proposition. [Read All Reviews](https://clutch.co/profile/hiredsupport?verified=true#reviews) - $10,000 to $49,000 (3 reviews) - Less than $10,000 (2 reviews) #### Very responsive HiredSupport is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [OnQ Global](https://clutch.co/profile/onq-global) #### 5 out of 5 star rating (6 reviews) - 250 - 999 employees - Houston, TX #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 40% Call Center Services - 40% Customer Service Outsourcing #### Company description OnQ Global is a versatile provider of Contact Center Services, excelling in Customer Support Services, Inbound and Outbound Call Handling, and Telephonic Support. The reviews reflect a high level of satisfaction, with consistent praise for their quality and commitment, exceeding expectations in metrics like speed and resolution. While they experienced minor employee turnover, 90% of reviews commend their project management and alignment with client goals. [Visit Website](https://onq.global/) #### 4 reviews mention Call Center Services BPO & Back-Office Outsourcing for Medical Equipment Company 5.0/5 — OnQ Global provides BPO outsourcing services for a medical equipment company. The team offers data entry services, takes inbound phone calls, and follows up with insurance payers via phone. - 4 of 4 Call Center Services reviews are 5 stars - 4 new reviews for Call Center Services in past 6 months - $1,000,000 – $9,999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/onq-global/398017) #### Experience in 1 industry OnQ Global has demonstrated strong expertise in the medical industry, particularly in revenue cycle management and customer service for radiology practices. Clients praised their responsiveness, quality of service, and effective project management. Key strengths include their ability to scale operations, provide analytics solutions, and integrate seamlessly into client teams. Overall, feedback indicates a high level of satisfaction, making OnQ Global a suitable partner for organizations in the healthcare sector seeking reliable BPO services. [Read All Reviews](https://clutch.co/profile/onq-global?verified=true#reviews) ##### Medical Experience OnQ Global has garnered positive feedback from clients in the Medical industry, demonstrating expertise in revenue cycle management, call center operations, and business intelligence analytics. Clients praise their responsiveness, ability to meet deadlines, and integration into existing workflows. The company is noted for its commitment to excellence and high-quality service, with many clients considering them essential partners in achieving operational efficiency and maintaining strong metrics. Overall, OnQ Global is well-regarded for its impact and reliability in supporting healthcare practices. - 5 reviews for medical industry - 5 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Customer Service Support for Radiology Company (5.0/5, Aug 12, 2025): OnQ Global has provided customer service support for a radiology company for over a decade. The team assists with inbound and outbound calls, payment posting, refund processing, and following up on claims. [Read Full Review](https://clutch.co/go-to-review/onq-global/397561) - BPO & Back-Office Outsourcing for Medical Equipment Company (5.0/5, Aug 13, 2025): OnQ Global provides BPO outsourcing services for a medical equipment company. The team offers data entry services, takes inbound phone calls, and follows up with insurance payers via phone. [Read Full Review](https://clutch.co/go-to-review/onq-global/398017) - Call Center & Back Office Services for Radiology Co (5.0/5, Aug 15, 2025): OnQ Global provides call center and clerical functions for a radiology company. The team works on various accounts receivable tasks, handles calls, and follows the provided scripts and processes. [Read Full Review](https://clutch.co/go-to-review/onq-global/398616) - BI & Big Data Consulting & SI for Radiology Group (5.0/5, Aug 20, 2025): OnQ Global has created business intelligence dashboards for a radiology group. The team is responsible for building the dashboards using the client's revenue cycle management data. [Read Full Review](https://clutch.co/go-to-review/onq-global/399765) - Call Center Services for Revenue Cycle Management Company (5.0/5, Aug 26, 2025): OnQ Global provided call center services for a revenue cycle management company. The team managed calls from patients, attended to Spanish-speaking customers, took payments, and followed the client's SOP. [Read Full Review](https://clutch.co/go-to-review/onq-global/401062) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients generally perceive OnQ Global as providing excellent value for money. One client noted spending around $10,000 for business intelligence dashboards, stating the results exceeded expectations. Another highlighted that their engagement, costing over $1 million, maintained high quality and met budgetary constraints. Overall, feedback emphasizes OnQ Global's commitment to project management, timely delivery, and effective communication, reinforcing their reputation as a valuable partner in revenue cycle management. [Read All Reviews](https://clutch.co/profile/onq-global?verified=true#reviews) - Less than $10,000 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 4 cities - St. Louis, Missouri (1 projects) - Raleigh, North Carolina (1 projects) - Jeffersonville, Indiana (1 projects) - Reno, Nevada (1 projects) This provider is available in 1 time zone: - Universal Coordinated Time (UTC) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/onq-global?verified=true#reviews) --- ### [Business & Services Solutions](https://clutch.co/profile/business-services-solutions) #### 5 out of 5 star rating (17 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Tunis, Tunisia #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 40% Call Center Services - 40% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Business & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors. [Visit Website](https://bs-solution.com/en/top-contact-center) #### Transparent The overall sentiment regarding transparency in the collaboration with Business & Services Solutions (BSS) is positive. Clients appreciated their structured approach and open communication, noting that BSS consistently delivered milestones on time and maintained clear KPI reporting. One client emphasized the importance of BSS's ability to adapt to their operational needs and provide proactive suggestions. However, feedback indicated a desire for more anticipatory communication and documentation of processes to further enhance transparency and responsiveness. - Back-Office Outsourcing Services for Outsourcing Company (5.0/5, May 20, 2025): BSS Solution demonstrated a structured and reliable approach to project management, consistently delivering all key milestones on time. From the initial setup to the operational ramp-up, every stage of the project was completed within agreed deadlines, and occasionally even ahead of schedule, thanks to realistic planning and proactive coordination. The team at Business & Services Solutions proved to be highly responsive and adaptable to our specific operational needs. Their ability to understand our business context, propose actionable solutions, and maintain open, transparent communication was essential to the success of the collaboration. The project was supported by regular follow-ups, including weekly performance reviews, clear KPI reporting, and a collaborative relationship based on trust and transparency. [Read Full Review](https://clutch.co/go-to-review/business-services-solutions/375632) #### 9 reviews mention Call Center Services Call Center Services for AI-Powered Platform 5.0/5 — Business & Services Solutions provides call center services for an AI-powered platform. The team has taken the time to understand the client's software functionality, customer personas, use cases, and more. - 9 of 9 Call Center Services reviews are 5 stars - 9 new reviews for Call Center Services in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/business-services-solutions/382804) #### Experience in 10 industries Business & Services Solutions has demonstrated strong expertise across various industries, including Pharmaceuticals, IT Services, Gaming, Healthcare, and Construction. Clients have praised their ability to adapt communication and support strategies to meet industry-specific needs, showcasing strengths in technical knowledge, empathy, and operational efficiency. Overall sentiment reflects satisfaction, with notable impacts on customer satisfaction, response times, and operational improvements, making them a fitting choice for projects in these sectors. [Read All Reviews](https://clutch.co/profile/business-services-solutions?verified=true#reviews) ##### Other industries Experience Business & Services Solutions has demonstrated exceptional expertise in the Other Industries sector, particularly in enhancing operational efficiency and community engagement. Clients highlight their innovative solutions, such as the Inclusive Operations Framework, which streamlined processes while prioritizing accessibility. Their commitment to understanding client missions fosters strong partnerships, evident in their proactive support during critical events. The overall sentiment is highly positive, reflecting their ability to deliver tailored, impactful services that empower organizations to achieve their goals. - 2 reviews for other industries industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back-Office Outsourcing for Sports & Fitness Facility (5.0/5, Jun 20, 2025): Business & Services Solutions provided back-office support for a sports and fitness facility. The team implemented a management system, created tailored financial solutions, and developed dashboards. [Read Full Review](https://clutch.co/go-to-review/business-services-solutions/383908) - Call Center Services for Cybersecurity Company (5.0/5, Jun 22, 2025): Business & Services Solutions provides call center services for a cybersecurity company. The team is trained in the client's product architecture and is responsible for handling customer inquiries. [Read Full Review](https://clutch.co/go-to-review/business-services-solutions/384166) ##### Pharmaceuticals Experience Business & Services Solutions has demonstrated significant expertise in the Pharmaceuticals industry, particularly in nuclear medicine, by effectively managing a dedicated call center that prioritizes precision and compliance. Clients have praised their professionalism and empathetic communication, which are crucial in sensitive healthcare environments. Their proactive project management resulted in improved operational efficiency and communication during critical situations, highlighting their ability to adapt and deliver exceptional service. Overall, they appear to be a strong candidate for businesses seeking reliable support in the Pharmaceuticals sector. - 1 review for pharmaceuticals industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Solutions for Nuclear Medicine Company (5.0/5, Jun 22, 2025): Business & Services Solutions provided call center services for a nuclear medicine company. They handled queries in English and region-specific languages and maintained detailed documentation. [Read Full Review](https://clutch.co/go-to-review/business-services-solutions/384131) ##### IT Services Experience Business & Services Solutions demonstrates significant expertise in the IT Services industry, with clients praising their proactive approach, strong cultural alignment, and effective communication strategies. Their ability to streamline complex operations, such as technical support and project management, has resulted in measurable outcomes, including reduced response times and enhanced collaboration. Overall, their commitment to client success and understanding of technical nuances make them a valuable partner for businesses seeking reliable IT services. - 3 reviews for it services industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for AI Consultancy (5.0/5, Jun 19, 2025): Business & Services Solutions provided 27/5 multilingual customer support for an AI consultancy. They handled tier 1 and tier 2 inquiries, set dedicated workflows, and produced troubleshooting playbooks. [Read Full Review](https://clutch.co/go-to-review/business-services-solutions/383287) - Custom Software Development for AI Solutions Company (5.0/5, Jun 20, 2025): Business & Services Solutions provided custom software development for an AI solutions company. The team developed a custom restaurant technology operations framework to streamline business processes. [Read Full Review](https://clutch.co/go-to-review/business-services-solutions/383895) - Call Center Services for IT Consulting Firm (5.0/5, Jun 21, 2025): Business & Services Solutions provided call center services for an IT consulting firm. The team handled customer service, technical triaging, and internal call routing in English and Spanish. [Read Full Review](https://clutch.co/go-to-review/business-services-solutions/384130) ##### Gaming Experience Business & Services Solutions has received positive feedback from clients in the Gaming industry, highlighting their expertise in player engagement and support. The implementation of a comprehensive Player Engagement Hub significantly enhanced player satisfaction, with clients noting the company's ability to manage high support volumes and resolve issues effectively. Their staff's deep understanding of player psychology and commitment to the gaming community further sets them apart, making them a strong candidate for businesses seeking dedicated support in the Gaming sector. - 1 review for gaming industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Game Development Company (5.0/5, Jun 21, 2025): Business & Services Solutions provides customer support services for a game development company. They manage a multi-tiered support system and a real-time sentiment tracking system for the client's games. [Read Full Review](https://clutch.co/go-to-review/business-services-solutions/384124) ##### Medical Experience Business & Services Solutions demonstrates significant expertise in the Medical industry, particularly in regulatory compliance and customer support operations. A client praised their development of a Medical Manufacturing Support Center, highlighting their specialized training in ISO standards and effective handling of technical inquiries. The firm’s proactive approach led to improved client satisfaction and reduced response times. Their integration into the client's quality team and commitment to clear communication exemplify their strengths in delivering tailored solutions for medical device manufacturers. - 1 review for medical industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Medical Device Manufacturer (5.0/5, Jun 21, 2025): Business & Services Solutions provides BPO services for a medical device manufacturer. The team has developed a support center with trained teams that provide technical support and real-time production tracking. [Read Full Review](https://clutch.co/go-to-review/business-services-solutions/384123) ##### Healthcare Experience Business & Services Solutions has demonstrated exceptional expertise in the Healthcare industry, particularly in managing sensitive urological inquiries. Clients commend their ability to balance clinical knowledge with compassionate communication, evidenced by the development of a specialized Urological Patient Support Framework. The firm’s commitment to patient-first methodologies and cultural sensitivity training has significantly impacted client satisfaction, making them a strong partner for healthcare organizations seeking to enhance their virtual care services. - 1 review for healthcare industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Healthcare Tech Agency (5.0/5, Jun 21, 2025): Business & Services Solutions provided call center services for a healthcare tech agency. The team built a support framework with trained multilingual agents and developed a dashboard to track interactions. [Read Full Review](https://clutch.co/go-to-review/business-services-solutions/384121) ##### Construction Experience Business & Services Solutions (BSS) demonstrates strong expertise in the Construction industry, particularly in providing specialized support for concrete monitoring technologies. Clients appreciate BSS's technical training and proactive problem-solving approach, which enhances customer satisfaction and reduces delays during critical construction phases. Their commitment to understanding the industry's unique challenges, along with efficient project management and responsiveness, positions BSS as a valuable partner for businesses in the Construction sector seeking reliable technical support. - 1 review for construction industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Concrete Technology Firm (5.0/5, Jun 20, 2025): Business & Services Solutions provided call center services for a concrete technology firm. They handled technical support, customer onboarding and training, and escalations to the in-house engineers. [Read Full Review](https://clutch.co/go-to-review/business-services-solutions/383638) ##### Software Experience Business & Services Solutions demonstrates strong expertise in the Software industry, particularly in customer support and integration. Clients appreciate their proactive ownership and responsiveness, significantly reducing unresolved queries and enhancing customer satisfaction. Their structured yet adaptable project management fosters effective collaboration, allowing clients to focus on core developments. This company’s commitment to understanding client needs and delivering insightful performance metrics positions them as a valuable partner for businesses seeking reliable software solutions. - 1 review for software industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for AI-Powered Platform (5.0/5, Jun 17, 2025): Business & Services Solutions provides call center services for an AI-powered platform. The team has taken the time to understand the client's software functionality, customer personas, use cases, and more. [Read Full Review](https://clutch.co/go-to-review/business-services-solutions/382804) ##### Business services Experience Business & Services Solutions demonstrates strong expertise in the business services industry, particularly in back-office support and customer service. Clients have noted significant improvements in operational efficiency, as well as enhanced customer satisfaction metrics. Their tailored solutions, reliability, and adaptability to client needs foster positive collaborations. While feedback highlights areas for further optimization, such as proactive communication and scalability, the overall sentiment reflects a solid performance and a strong alignment with client values, making them a suitable choice for businesses seeking effective outsourcing solutions. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back-Office Outsourcing Services for Outsourcing Company (5.0/5, May 20, 2025): Business & Services Solutions provides back-office and end customer support services to an outsourcing company. The team's tasks include data entry, administrative work, and order and file management. [Read Full Review](https://clutch.co/go-to-review/business-services-solutions/375632) ##### Advertising & marketing Experience Business & Services Solutions demonstrates strong expertise in the Advertising & marketing industry, particularly through their exceptional multilingual customer service capabilities. Clients appreciate their agility, flexibility, and alignment with company values, which foster effective communication and project management. The positive feedback highlights their ability to meet key performance indicators, making them a compelling choice for businesses seeking impactful marketing solutions. - 1 review for advertising & marketing industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Multilingual Customer Service for Outsourcing Advisor (5.0/5, May 20, 2025): Business & Services Solutions provides customer service support for an outsourcing advisor. The team is responsible for offering multilingual customer services. [Read Full Review](https://clutch.co/go-to-review/business-services-solutions/375613) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive. [Read All Reviews](https://clutch.co/profile/business-services-solutions?verified=true#reviews) - $10,000 to $49,000 (11 reviews) - $50,000 to $199,999 (2 reviews) --- ### [Intellink](https://clutch.co/profile/intellink) #### 5 out of 5 star rating (6 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Kyiv, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 25% Call Center Services - 20% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description Intellink is a versatile service provider specializing in customer support and data annotation. The company has received overwhelmingly positive feedback, with approximately 95% of reviewers highlighting their efficiency, responsiveness, and cost-effectiveness. Clients consistently praise Intellink's ability to deliver high-quality services promptly, with several noting their adeptness in handling tasks without delay, supporting both small projects and broader operational needs. [Visit Website](http://www.intellink.tech/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Communicative Intellink received overwhelmingly positive feedback regarding their communicative approach. The client praised the 'flawless communications' and noted the team’s '5-star attitude,' which facilitated a smooth workflow. Additionally, the client highlighted the operators' discipline and responsiveness to needs, indicating a strong alignment with project goals. Overall, the sentiment reflects a high level of satisfaction with Intellink's communication effectiveness and customer service. - BPO Services for Pharmaceutical Distributor (5.0/5, Jun 16, 2021): Flawless communications, serving our needs with 5-star attitude. [Read Full Review](https://clutch.co/go-to-review/intellink/55872) #### Experience in 5 industries Intellink has demonstrated notable expertise across various industries, including IT Services, Chemicals & Biotechnology, Pharmaceuticals, Healthcare, and Research. Their strengths lie in customer support, data annotation, and operational efficiency, enhancing client satisfaction and project outcomes. Overall, feedback highlights their responsiveness, effective communication, and ability to adapt to project needs, making them a strong candidate for businesses seeking support in these sectors. [Read All Reviews](https://clutch.co/profile/intellink?verified=true#reviews) ##### Research Experience Intellink has demonstrated strong capabilities in data annotation, specifically within the research sector. Clients appreciate their dedication, effective communication, and reasonable pricing. Their team is noted for managing complex projects involving spatial data and local authority information. The positive sentiment highlights their eagerness to learn and adapt, making them a suitable choice for businesses seeking robust research support. Overall, Intellink is positioned as a reliable partner with potential for growth within the industry. - 1 review for research industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Data Annotation for Business Intelligence Solution Provider (5.0/5, Nov 5, 2020): Intellink provided data annotation services for a business intelligence solution provider. Their team helped compare data from spatial images and information about environmental pollution. [Read Full Review](https://clutch.co/go-to-review/intellink/107435) ##### IT Services Experience Intellink has received positive feedback in the IT Services industry, highlighting their expertise in providing Tier 1 and Tier 2 support, data annotation, and project management. Clients commend Intellink for their effective communication, responsiveness, and ability to deliver high-quality services at competitive prices. The company's meticulous approach and commitment to understanding client needs have resulted in high satisfaction levels and successful project outcomes, making them a strong contender for prospective clients seeking reliable IT services. - 2 reviews for it services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - BPO for IT Company (5.0/5, Sep 10, 2021): Intellink provides BPO services to an IT firm to support third-party customers with their needs and upsell the client's services. They perform tier 1 and 2 support, accounting and legal services, and more. [Read Full Review](https://clutch.co/go-to-review/intellink/129383) - Data Annotation Services for IT Security Company (5.0/5, Dec 16, 2020): Intellink partners with an IT security company to work on a data annotation project. The team's main goal is to optimize the company's database for their AI applications and their clients' IT security.  [Read Full Review](https://clutch.co/go-to-review/intellink/139764) ##### Chemicals & Biotechnology Experience Intellink has demonstrated strong expertise in the Chemicals & Biotechnology sector, particularly in supporting renewable energy projects. Clients, such as Adverio, commend their commitment and efficiency in handling customer service tasks, which allows companies to focus on core projects. The positive sentiment emphasizes Intellink's capability to provide well-trained operators who effectively manage client inquiries, although there are opportunities for them to enhance language support for local clients. - 1 review for chemicals & biotechnology industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO Services for Renewable Energy Company (5.0/5, Jul 15, 2021): A renewable energy company has hired Intellink to handle 24/7 customer support services for several eastern European clients. [Read Full Review](https://clutch.co/go-to-review/intellink/82133) ##### Pharmaceuticals Experience Intellink has demonstrated strong expertise in the Pharmaceuticals industry by effectively aiding Medeo-Farm in expanding export sales to EU countries. The client highlighted Intellink's proficiency in providing skilled, multilingual operators who swiftly identified B2B opportunities, leading to a deeper understanding of market needs and enhanced sales capabilities. Overall sentiment is highly positive, emphasizing flawless communication and a tailored approach, making Intellink a strong candidate for similar projects in the Pharmaceuticals sector. - 1 review for pharmaceuticals industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO Services for Pharmaceutical Distributor (5.0/5, Jun 16, 2021): A pharmaceutical distributor hired Intellink for BPO services. The main goal is to expand export sales to EU countries by providing operators with German, Dutch, and French languages to contact B2B customers. [Read Full Review](https://clutch.co/go-to-review/intellink/55872) ##### Healthcare Experience Intellink demonstrates strong expertise in the Healthcare sector, particularly in recruitment and support services. A client highlighted their ability to swiftly provide qualified Billing Specialists, enhancing back-office efficiency and achieving significant cost savings. The engagement was characterized by effective communication and a growing team, showcasing Intellink's commitment to client success. Overall, feedback reflects a positive sentiment about their responsiveness and capability to meet healthcare-specific needs, making them a viable choice for similar projects. - 1 review for healthcare industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for BPO (5.0/5, Jun 14, 2021): A BPO company needed to quickly fill positions for one of their clients. They partnered with Intellink in order to find the right people for those positions and meet the deadline. [Read Full Review](https://clutch.co/go-to-review/intellink/52964) #### 5.0 out of 5.0 rating for cost What Clients Have Said Intellink is frequently praised for providing effective services at competitive prices. Clients have noted significant savings, such as a 50% reduction in personnel costs compared to in-house hiring. Feedback highlights the company's capability to deliver high-quality results promptly and efficiently, which adds substantial value to their offerings. Overall, clients express satisfaction with the cost-to-value ratio, indicating that Intellink is a cost-effective choice for outsourcing support services. [Read All Reviews](https://clutch.co/profile/intellink?verified=true#reviews) - $10,000 to $49,000 (5 reviews) - $50,000 to $199,999 (1 reviews) --- ### [MarKam Solutions](https://clutch.co/profile/markam-solutions) #### 5 out of 5 star rating (9 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Sofia, Bulgaria #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 20% Customer Service Outsourcing - 20% IT Managed Services - 20% Sales Outsourcing #### Company description MarKam Solutions is a prominent provider of Call Center Services, excelling in Customer Support and Phone Support. With 100% positive feedback, clients consistently praise their cost efficiency and exceptional project management, noting their adaptability and communication skills. Approximately 40% of reviewers highlight MarKam Solutions' alignment with company values, while 60% emphasize their data-driven and innovative approach. [Visit Website](https://www.markamsolutions.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 5 reviews mention Call Center Services Call Center Services for Logistics & Supply Chain Company 5.0/5 — MarKam Solutions provides outsourcing services for a logistics and supply chain company. The team is tasked with improving customer satisfaction, implementing new tech, and reducing operational costs. - 5 of 5 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/markam-solutions/329217) #### Experience in 5 industries MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields. [Read All Reviews](https://clutch.co/profile/markam-solutions?verified=true#reviews) ##### Advertising & marketing Experience MarKam Solutions has received positive feedback in the Advertising & marketing sector, showcasing expertise in lead generation, sales lifecycle optimization, and Amazon account management. Clients have noted a 50% increase in lead generation and a 35% improvement in conversion rates. The company demonstrates exceptional project management with timely deliverables and proactive communication. Their ability to adapt quickly and provide strategic insights further underscores their strength in delivering successful marketing solutions, making them a viable option for businesses seeking growth in this industry. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Sales Outsourcing & Lead Gen for Advertising Account Co (5.0/5, Feb 13, 2025): MarKam Solutions provides sales outsourcing services for an advertising account company. The team is responsible for enhancing the client's lead generation efforts and managing their outbound reach. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/351947) - Back Office Outsourcing for Creative Agency (5.0/5, Nov 5, 2025): MarKam Solutions provided back-office outsourcing services for a creative agency. The team managed virtual assistants who created and optimized Amazon product listings. They handled recruitment and training. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/417906) ##### Information technology Experience MarKam Solutions has received positive feedback from clients in the Information Technology industry, highlighting their expertise in providing tailored technical support services. Clients appreciate the company's strong communication, adaptability, and commitment to meeting specific needs, emphasizing a high level of professionalism and corporate culture. Overall sentiment indicates that MarKam Solutions delivers exceptional value for cost, making them a suitable choice for businesses seeking reliable IT support. - 1 review for information technology industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services & Customer Service for Cybersecurity Co (5.0/5, Nov 6, 2025): MarKam Solutions provides Tier 1 and Tier 2 technical support for a cybersecurity company. The team is responsible for answering calls in C1 English within 15 seconds and resolving issues within 15 minutes. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/418150) ##### Supply Chain, Logistics, and Transport Experience MarKam Solutions has received positive feedback from clients in the Supply Chain, Logistics, and Transport industry for their expertise in operational efficiency, cost reduction, and customer satisfaction improvement. Clients commend their ability to quickly adapt and provide valuable insights, leading to measurable outcomes such as a 35% decrease in labor costs and a 15% increase in sales conversion rates. Their commitment to timely delivery and professional communication enhances their reputation as a trusted partner in the industry. - 3 reviews for supply chain, logistics, and transport industry - 3 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Call Center Services for Logistics & Supply Chain Company (5.0/5, Nov 7, 2024): MarKam Solutions provides outsourcing services for a logistics and supply chain company. The team is tasked with improving customer satisfaction, implementing new tech, and reducing operational costs. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/329217) - Call Center Services for Auto Transport Broker (5.0/5, Mar 19, 2025): MarKam Solutions provides outsourcing services for an auto transport broker. The team has hired, trained, and delivered phone agents for the client and provided consultation and coaching. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/360924) - Customer Services & Sales Staffing for Auto Transport Co (5.0/5, Mar 19, 2025): MarKam Solutions provides ongoing staffing services for an auto transport company. The team is responsible for growing the client's sales, customer service, and operations teams. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/360925) ##### Manufacturing Experience MarKam Solutions has demonstrated strong expertise within the Manufacturing industry, particularly in enhancing customer service frameworks for manufacturers. A furniture manufacturer reported significant improvements, including a reduction in abandon rates from 35% to 5% and a 30% increase in customer satisfaction. Clients appreciate their professional project management, timely deliverables, and in-depth knowledge of technology and compliance processes, making them a compelling choice for manufacturers seeking to optimize customer interaction and operational efficiency. - 1 review for manufacturing industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Furniture Manufacturer (5.0/5, Nov 1, 2024): MarKam Solutions has set up a customer service framework for a furniture manufacturer. The team has also optimized the client's phone and email support processes to increase customer satisfaction. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/327716) ##### Transportation Experience MarKam Solutions has demonstrated strong expertise in the Transportation industry by successfully establishing sales and customer service departments for clients like AES Shipping. Their commitment to timely task completion and adherence to industry compliance has resulted in an 11% increase in sales and high customer satisfaction ratings. Clients appreciate their attention to detail, effective communication, and ability to implement industry-leading strategies, making them a valuable partner for businesses seeking to enhance operational efficiency and customer engagement. - 1 review for transportation industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Sales & Customer Service Outsourcing for Transportation Co (5.0/5, Sep 9, 2024): MarKam Solutions provides sales and customer service outsourcing services for a transportation company. The team is responsible for managing the client's sales and operation offices. [Read Full Review](https://clutch.co/go-to-review/markam-solutions/313055) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees. [Read All Reviews](https://clutch.co/profile/markam-solutions?verified=true#reviews) - $50,000 to $199,999 (3 reviews) - $10,000 to $49,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 3 countries - Bulgaria (3 projects) - United States (4 projects) - England (1 projects) This provider is fluent in 10 languages: - Arabic - English - Dutch - German - Romanian - Spanish - Swedish - Russian - Portuguese - Italian [View Reviews](https://clutch.co/profile/markam-solutions?verified=true#reviews) --- ### [Sourcefit](https://clutch.co/profile/sourcefit) #### 4.8 out of 5 star rating (12 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Quezon City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Accounting - 10% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% HR Outsourcing - 10% IT Managed Services - 10% Sales Outsourcing - 10% IT Staff Augmentation - 10% Staffing #### Company description Sourcefit is a company specializing in Contact Center Services, offering customer support and call handling solutions. Reviews indicate an 80% satisfaction rate, highlighting their strong management and reliable service delivery. While praised for their cost-effectiveness and culture fit, some reviews suggest areas for improvement in communication and engagement with hired staff. [Visit Website](https://www.sourcefit.com/) #### 3 reviews mention Call Center Services QA Services for Biometrics Solutions Firm 5.0/5 — Sourcefit conducts manual testing and QA for a biometrics solutions firm. The team assists in AI data tagging and testing fraud detection services. - 3 of 3 Call Center Services reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/sourcefit/260569) #### Experience in 5 industries Sourcefit has demonstrated expertise primarily in the Construction, Financial Services, Medical, Information Technology, and Other industries. Clients have commended Sourcefit for its rapid staffing solutions, effective project management, and strong communication. Specific feedback highlights successful office setups in Construction, operational support in Financial Services, and reliable performance in Medical services. Overall, the sentiment across these industries is positive, indicating that Sourcefit is well-suited for clients seeking responsive and quality-driven solutions. [Read All Reviews](https://clutch.co/profile/sourcefit?verified=true#reviews) ##### Medical Experience Sourcefit has demonstrated strong expertise in the Medical industry, particularly in revenue cycle management and pharmacy services. Clients appreciate their industry knowledge, responsiveness, and commitment to collaboration. One Senior Director noted their team's capability in managing document processes and accounts receivable efficiently, greatly reducing aging accounts and enhancing cash flow. Overall, Sourcefit is viewed as a reliable partner, making them a fitting choice for companies seeking effective support in medical-related projects. - 1 review for medical industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Pharmacy Services Company (5.0/5, Mar 6, 2025): Sourcefit provides back office outsourcing for a pharmacy services company. The team's tasks include filing medical records, verifying benefits, managing patient charts, and handling accounts receivable. [Read Full Review](https://clutch.co/go-to-review/sourcefit/357630) ##### Logistics & Supply Chain Experience Sourcefit has demonstrated expertise in providing reliable customer service and call center solutions within the Logistics & Supply Chain industry. Clients appreciate the company's cost-effectiveness and value for money, although some feedback indicates a need for improved project management involvement. Overall, Sourcefit is viewed as a competent partner for businesses seeking outsourced logistics solutions, particularly in enhancing their operational efficiency. - 1 review for logistics & supply chain industry - 1 review is 5 stars - Unknown avg. project cost - Outsourced Call Center Services for Trade Solution Company (5.0/5, Jul 3, 2024): Sourcefit provides outsourced call center services for a trade solutions company. The team grants the client access to call center resources, workspace, and necessary accessories to set up the call center.  [Read Full Review](https://clutch.co/go-to-review/sourcefit/298252) ##### Software Experience Sourcefit demonstrates strong expertise in software development support, particularly in BPO and call center management. Clients appreciate their proactive project management, effective communication, and alignment with company values, which create a solid foundation for operational efficiency. The overall sentiment is highly positive, highlighting Sourcefit's ability to provide customized solutions and deliver results that enhance platform operations and team management. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment & Customer Service Support for Software Development Provider (5.0/5, Mar 6, 2024): Sourcefit provides ongoing recruitment and customer service support for a software development provider. They're also responsible for back office and on-site support. [Read Full Review](https://clutch.co/go-to-review/sourcefit/273653) ##### Information technology Experience Sourcefit receives positive feedback in the Information Technology sector for its responsive support and effective staffing solutions. Clients commend the company for its expertise in HR functions, QA testing, and providing modern office environments. Their ability to source quality candidates and adapt to client needs enhances their value proposition. Overall, Sourcefit is recognized as a reliable partner for companies seeking to improve operational efficiency and technical capabilities. - 2 reviews for information technology industry - 2 reviews are 5 stars - $200,000 – $999,999 avg. project cost - QA Services for Biometrics Solutions Firm (5.0/5, Jan 10, 2024): Sourcefit conducts manual testing and QA for a biometrics solutions firm. The team assists in AI data tagging and testing fraud detection services. [Read Full Review](https://clutch.co/go-to-review/sourcefit/260569) - HR Support & Staff Augmentation for Digital Agency (5.0/5, Feb 8, 2024): Sourcefit provides office space and technical equipment for a digital agency's employees. They also augment the client's HR capabilities, helping source technical staff and performing HR-related functions. [Read Full Review](https://clutch.co/go-to-review/sourcefit/267379) ##### Construction Experience Sourcefit has received positive feedback from clients in the Construction industry, emphasizing their expertise in project management and responsiveness. Clients appreciated their ability to deliver projects on time and within budget, showcasing a strong commitment to quality and effective communication. Strengths include their adaptability and the successful establishment of operational support, which has aided clients in streamlining processes and enhancing employee retention. Overall, Sourcefit is recognized as a reliable partner for construction-related projects. - 3 reviews for construction industry - 2 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Back-Office Outsourcing for Commercial Flooring Company (5.0/5, Nov 12, 2025): A commercial flooring company has hired Sourcefit to provide back-office outsourcing services. The team handles the client's estimating department to streamline processes and grow the national estimating group. [Read Full Review](https://clutch.co/go-to-review/sourcefit/419372) - IT Support Services for Construction Company (4.0/5, Nov 21, 2025): Sourcefit provides IT support for a construction company. The team is responsible for conducting product analysis, creating architecture, and performing security analysis. [Read Full Review](https://clutch.co/go-to-review/sourcefit/421216) - IT Support, EOR & Accounting for Construction Company (5.0/5, Nov 22, 2025): Sourcefit provides employer of record (EOR), IT support, and accounting services for a construction company. The team also provides staff for the client and is responsible for managing the entire process. [Read Full Review](https://clutch.co/go-to-review/sourcefit/421434) ##### Financial services Experience The reviews indicate that Sourcefit demonstrates strong expertise in the Financial services sector, particularly in staffing and operational support. Clients note their successful assistance with onboarding and team growth, leading to high retention rates. Positive sentiments highlight their accommodating communication and value for cost. However, some feedback suggests potential improvements in proactivity and recruitment speed. Overall, Sourcefit appears to be a solid choice for businesses seeking reliable support in the Financial services industry. - 2 reviews for financial services industry - Unknown avg. project cost - BPO Services for FinTech Company (4.0/5, Aug 8, 2025): Sourcefit provided BPO services for a fintech company. The team supported the client's customer service operations and backend work, including periodic reviews and transaction monitoring. [Read Full Review](https://clutch.co/go-to-review/sourcefit/396530) - Recruitment Services for Bookkeeping Company (4.0/5, Dec 10, 2025): Sourcefit provides recruitment services for a bookkeeping firm. They review resumes, conduct interviews, extend offers to candidates, perform a two-day onboarding process, and lead periodic training sessions. [Read Full Review](https://clutch.co/go-to-review/sourcefit/424787) #### Very responsive Sourcefit is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 6 countries - Australia (1 projects) - Malta (1 projects) - Singapore (2 projects) - Guernsey (1 projects) - United States (3 projects) - England (1 projects) [View Reviews](https://clutch.co/profile/sourcefit?verified=true#reviews) --- ### [Tech Fi Technologies](https://clutch.co/profile/tech-fi-technologies) #### 4.9 out of 5 star rating (12 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Gurugram, India #### Services Provided - Allocation of Expertise by Percentage - 5% Back Office Outsourcing - 45% Call Center Services - 15% Content Moderation Services - 25% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Tech Fi Technologies is a provider of comprehensive Call Center Services, including Inbound and Outbound Call Center, Telemarketing, and Customer Support Services. The company is praised for its efficiency, cost-effectiveness, and ability to establish rapport across multiple languages. 100% of reviewers highlight their impressive workflow and timely communication, with no areas for improvement noted. [Visit Website](http://techfi.in/) #### High-quality work Clients consistently commend Tech Fi Technologies for delivering high-quality work that exceeds expectations. One client highlighted that the quality of work is 'above and beyond' and praised the team's responsiveness. Another review noted a 'high-quality end result' from a custom website lead funnel, emphasizing effective communication and quick turnaround. Overall, the sentiment reflects strong satisfaction with the quality and efficiency of the services provided. - Web Design & Management for Dental Corporation (5.0/5, Apr 29, 2020): The quality of work Tech Fi does is above and beyond. You can reach the actual players and get everything done right away. Really impressed and would recommend to anyone in any field as they are diversified. [Read Full Review](https://clutch.co/go-to-review/tech-fi-technologies/73441) - Web Dev for Mortgage Company (5.0/5, Apr 16, 2020): High quality end result. Communication and results. They're very high-quality and fast. [Read Full Review](https://clutch.co/go-to-review/tech-fi-technologies/62031) - Website Dev for P2P Renting Platform (5.0/5, Apr 15, 2020): The portal is the backbone of our company and we are very happy with it. They did a great task in development of it. [Read Full Review](https://clutch.co/go-to-review/tech-fi-technologies/60653) #### Experience in 4 industries Tech Fi Technologies has demonstrated expertise across various industries, including legal, real estate, and healthcare. Positive feedback highlights their effective communication, timely project delivery, and strong technical skills in web development and call center services. Clients from diverse sectors commend their collaborative approach and ability to understand specific industry needs, making them a suitable choice for organizations seeking web design and digital marketing solutions. [Read All Reviews](https://clutch.co/profile/tech-fi-technologies?verified=true#reviews) ##### Software Experience Tech Fi Technologies is recognized for its expertise in website development, delivering projects within timelines while maintaining quality. Clients commend their knowledgeable team, patience, and effective collaboration, which contribute to high satisfaction rates. The company successfully translates client ideas into innovative solutions, although some suggest more creative design concepts could enhance their offerings. Overall, Tech Fi is seen as a reliable partner for software projects, making them a strong candidate for businesses in the software industry. - 1 review for software industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Web Redesign for Software Development Company (5.0/5, Oct 27, 2021): Tech Fi Technologies was hired for web design services by a software development company. The client provided the layout and content and the team revamped their website. [Read Full Review](https://clutch.co/go-to-review/tech-fi-technologies/3807) ##### Legal Experience Tech Fi Technologies has received positive feedback from clients in the Legal industry, particularly for their expertise in website development for law firms. One client highlighted their effective communication, diligence in completing tasks, and the ability to customize projects according to specific needs. The overall sentiment indicates satisfaction with deliverables and the collaborative approach, making them a strong candidate for legal businesses seeking tech solutions tailored to their requirements. - 1 review for legal industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Web Development for Law Firm (5.0/5, Apr 27, 2021): In need of a website, a law firm hired Tech Fi Technologies to showcase their services in a customized way. [Read Full Review](https://clutch.co/go-to-review/tech-fi-technologies/135836) ##### Nonprofit Experience Tech Fi Technologies has received positive feedback from nonprofit clients, particularly for their effective call center services. One notable project involved encouraging recovered COVID-19 patients to donate plasma, where Tech Fi successfully managed 2,000 calls and demonstrated a strong ability to connect empathetically with diverse patients. Clients praised their cost-effectiveness, efficiency, and systematic workflow, indicating that they are a reliable partner for nonprofits seeking impactful solutions. - 1 review for nonprofit industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Nonprofit Medical Platform (5.0/5, Dec 28, 2020): Tech Fi Technologies provided call center services for a nonprofit medical platform. The work involved reaching out to recovered patients and encouraging them to donate plasma via the platform. [Read Full Review](https://clutch.co/go-to-review/tech-fi-technologies/145860) ##### Healthcare Experience Tech Fi Technologies has received positive feedback from clients in the Healthcare sector, particularly highlighting their expertise in web design, consulting, and marketing. A dental corporation president noted the company's exceptional responsiveness and quality of work, stating that Tech Fi exceeds expectations and demonstrates a strong understanding of client needs. Their diversified approach and effective project management make them a commendable choice for Healthcare organizations seeking impactful digital solutions. - 1 review for healthcare industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Web Design & Management for Dental Corporation (5.0/5, Apr 29, 2020): Tech Fi Technologies provided web design, consulting, and digital marketing.  [Read Full Review](https://clutch.co/go-to-review/tech-fi-technologies/73441) ##### Real estate Experience Tech Fi Technologies has received positive feedback from clients in the real estate industry, particularly for their expertise in designing high-quality website lead funnels. Clients commend their effective communication and fast delivery, highlighting the significant impact on lead generation for mortgage businesses. The company's ability to produce tailored solutions demonstrates their strengths in enhancing online presence and operational efficiency, making them a strong candidate for real estate projects. - 1 review for real estate industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Web Dev for Mortgage Company (5.0/5, Apr 16, 2020): Tech Fi Technologies designed a website for a mortgage company. Their team of developers and designers worked to create a platform that would serve as a funnel for leads. [Read Full Review](https://clutch.co/go-to-review/tech-fi-technologies/62031) ##### Consumer Products Experience Tech Fi Technologies has received positive feedback from clients in the Consumer Products industry, particularly for their expertise in developing e-commerce platforms. Clients commend their project management, timely communication, and involvement throughout the development process. The team's ability to create comprehensive solutions that effectively support business operations has been highlighted as a significant strength. Overall, clients express satisfaction with the quality of work delivered, making Tech Fi Technologies a strong candidate for businesses seeking reliable web development services in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Website Dev for P2P Renting Platform (5.0/5, Apr 15, 2020): Tech Fi Technologies provided web development for a website. They built the front- and backend. Their team built the backbone of the project in HTML and PSD files.  [Read Full Review](https://clutch.co/go-to-review/tech-fi-technologies/60653) ##### Human Resources Experience Tech Fi Technologies demonstrates significant expertise in the Human Resources industry, particularly in website development for HR consultancy firms. Clients appreciate their collaborative approach and effective project management, noting the positive impact on their business operations. Overall sentiment reflects satisfaction with affordability and quality of service, making Tech Fi Technologies a suitable partner for organizations seeking innovative solutions in HR-related technologies and staffing. - 1 review for human resources industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Web Design & Development Services for HR Platform (5.0/5, Feb 3, 2020): Tech Fi Technologies designed and developed a website for a talent staffing company. [Read Full Review](https://clutch.co/go-to-review/tech-fi-technologies/130852) ##### Other Industry Experience Tech Fi Technologies has garnered positive feedback from clients in the Other Industry sector, particularly for their comprehensive call center and BPO services. Clients appreciate the team's responsiveness and proactive communication, highlighting their dedication to ensuring seamless collaboration. The consistent delivery of results and absence of delays have solidified their reputation as a reliable partner. Overall, Tech Fi Technologies demonstrates significant expertise and impact, making them a strong candidate for businesses seeking robust solutions in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Digital Marketing Company (5.0/5, Jan 28, 2020): Tech Fi Technologies provided an employee to handle outsourced call center services. They also offered telemarketing, email support, and chat support.  [Read Full Review](https://clutch.co/go-to-review/tech-fi-technologies/126573) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients frequently commend Tech Fi Technologies for their competitive pricing and excellent value for money. One client noted their 'cost-effectiveness and efficiency' while another mentioned achieving 'good service for website development at an affordable price.' The overall sentiment reflects satisfaction with the balance of quality and cost, with clients expressing a willingness to recommend the company for future projects based on their positive experiences. [Read All Reviews](https://clutch.co/profile/tech-fi-technologies?verified=true#reviews) - Less than $10,000 (6 reviews) - $10,000 to $49,000 (1 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 2 countries - India (5 projects) - United States (3 projects) [View Reviews](https://clutch.co/profile/tech-fi-technologies?verified=true#reviews) --- ### [DelonApps](https://clutch.co/profile/delonapps) #### 5 out of 5 star rating (3 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Lagos, Nigeria #### Services Provided - Allocation of Expertise by Percentage - 5% Custom Software Development - 20% Call Center Services - 15% Corporate Training & Coaching - 10% Customer Service Outsourcing - 3% HR Outsourcing - 5% IT Managed Services - 5% Mobile App Development - 15% Recruiting - 2% Sales Outsourcing - 5% IT Staff Augmentation - 15% Staffing #### Company description DelonApps is a company specializing in Contact Center Services and Customer Support Services, particularly excelling in 24/7 call center solutions. Reviewers frequently commend DelonApps for their affordability, precision, and empathy, with 100% positive feedback highlighting their seamless project delivery and remarkable customer service. Approximately 50% of reviewers also emphasize their excellent communication and value for cost. [Visit Website](http://delonapps.com) #### 2 reviews mention Call Center Services Process Automation & Optimization for Engineering Company 5.0/5 — An engineering company hired DelonApps to automate and optimize their processes. The goal was to improve the client’s productivity and service delivery. - 2 of 2 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/delonapps/292703) #### Experience in 3 industries DelonApps has demonstrated expertise across the Engineering, Information Technology, and Healthcare industries. In Engineering, they excelled at process automation and optimization, leading to improved productivity. In IT, their robust telesales and customer support solutions significantly enhanced operational efficiency. In Healthcare, their 24/7 call center services garnered excellent client feedback. Overall, sentiment across these sectors reflects strong performance, affordability, and reliable service delivery, making DelonApps a compelling choice for clients in these fields. [Read All Reviews](https://clutch.co/profile/delonapps?verified=true#reviews) ##### Engineering Experience DelonApps has received positive feedback from clients in the Engineering industry, particularly for their expertise in process automation and optimization. Clients have noted significant improvements in project delivery times and customer satisfaction. Their strong alignment with client values, effective communication, and project management have been highlighted as key strengths. Overall, DelonApps is seen as a reliable partner for engineering projects, though some clients suggest enhancing after-sales support for continued engagement. - 1 review for engineering industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Process Automation & Optimization for Engineering Company (5.0/5, Jun 4, 2024): An engineering company hired DelonApps to automate and optimize their processes. The goal was to improve the client’s productivity and service delivery. [Read Full Review](https://clutch.co/go-to-review/delonapps/292703) ##### Information technology Experience DelonApps has received positive feedback in the Information Technology sector for their effective business process outsourcing, telesales services, and 24x7 customer support. Clients commend their expertise in optimizing operational performance, enhancing customer satisfaction, and delivering projects on time with exceptional management. The company's alignment with client values, rapid response to issues, and affordability highlight their strengths, making them a strong candidate for businesses seeking reliable IT support and services. - 1 review for information technology industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO & Call Center Services for Managed IT Services Provider (5.0/5, Jun 3, 2024): DelonApps provides a managed IT services provider with BPO services, including graphic design and administrative task management. They also deliver three-month telesales services and 24/7 call center support. [Read Full Review](https://clutch.co/go-to-review/delonapps/292289) ##### Healthcare Experience DelonApps has demonstrated strong expertise in the Healthcare industry by providing exceptional 24/7 call center solutions and mobile app development services. Clients have praised their affordability, quick response times, and ability to enhance customer satisfaction. The seamless collaboration and positive client feedback highlight DelonApps' capability to meet the specific needs of healthcare providers, making them a commendable choice for businesses seeking reliable technology partners in this sector. - 1 review for healthcare industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Healthcare Services Company (5.0/5, Mar 31, 2021): DelonApps provides call center services for a healthcare firm. They are tasked with providing reliable customer support 24 hours a day to service international clients.  [Read Full Review](https://clutch.co/go-to-review/delonapps/113973) #### 5.0 out of 5.0 rating for cost What Clients Have Said DelonApps is consistently recognized for providing good value for money across multiple reviews. Clients appreciated the company's pricing, noting it fit their budgets while delivering high-quality services. For instance, one client highlighted that DelonApps offered 'affordable and excellent service' compared to competitors. Another emphasized 'good value for cost' and mentioned that project delivery was 'on budget.' Overall, the sentiment reflects satisfaction with DelonApps’ cost-effectiveness and commitment to quality. [Read All Reviews](https://clutch.co/profile/delonapps?verified=true#reviews) - $10,000 to $49,000 (3 reviews) #### Completed projects in 2 countries - Nigeria (1 projects) - United States (2 projects) [View Reviews](https://clutch.co/profile/delonapps?verified=true#reviews) --- ### [SRG ASIA PACIFIC](https://clutch.co/profile/srg-asia-pacific) #### 4.5 out of 5 star rating (3 reviews) - $10,000+ minimum project size - 250 - 999 employees - Kuala Lumpur, Malaysia #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 15% Call Center Services - 40% Customer Service Outsourcing - 5% HR Consulting - 10% IT Managed Services - 5% Business Consulting - 5% Market Research - 10% Sales Outsourcing #### Company description SRG ASIA PACIFIC is a prominent provider of Contact Center Services, specializing in inbound and outbound call handling, customer support, and telemarketing services. Clients consistently praise their efficient project management, quick task execution, and value for money. While 67% of reviews highlight their impressive service delivery, some suggest improvements in employee retention and outbound telesales performance. [Visit Website](https://www.srgasia.com.my) #### Timely Clients have consistently praised SRG ASIA PACIFIC for their timely delivery of services and project management capabilities. One client noted their ability to deliver results promptly, stating they operate with agility to meet support needs within specified timeframes. Another highlighted their sustainable performance and effective planning according to call volume, ensuring key performance indicators are met. Overall, the sentiment regarding their timeliness is highly positive, reinforcing their reliability as a service partner. - Telemarketing & Recruitment for Telecommunications Company (5.0/5, Feb 25, 2022): They’re great from a project management standpoint as they’re able to deliver results in a timely manner. I’m not aware of their project management tools, but they used PowerPoint to share their progress and performance metrics. We’re impressed with their ability to quickly perform their tasks. They operate with agility to ensure that we have the support we need within the given timeframe. [Read Full Review](https://clutch.co/go-to-review/srg-asia-pacific/1255) #### 3 reviews mention Call Center Services Telemarketing & Recruitment for Telecommunications Company 5.0/5 — SRG ASIA PACIFIC has been the primary telemarketing partner by a telecommunications company since 1999, providing them with inbound and outbound calling, upsell and cross-sell, and recruitment services. - 1 of 3 Call Center Services reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/srg-asia-pacific/1255) #### 4.2 out of 5.0 rating for cost What Clients Have Said Clients generally perceive SRG ASIA PACIFIC as offering strong value for money, with one client noting their excellent negotiation flexibility in pricing. Another client highlighted a significant investment of $100 million over decades, reflecting confidence in their cost-effectiveness. However, concerns were raised about the performance of the outbound telesales team, indicating a need for improvement in that area. Overall, feedback suggests that while SRG ASIA PACIFIC delivers good service, there are areas where enhancements could further justify their pricing. [Read All Reviews](https://clutch.co/profile/srg-asia-pacific?verified=true#reviews) - $200,000 to $999,999 (1 reviews) - $10,000,000 + (1 reviews) #### Completed projects in 2 countries - Malaysia (2 projects) - Singapore (1 projects) [View Reviews](https://clutch.co/profile/srg-asia-pacific?verified=true#reviews) --- ### [Aplitt sp. z o.o.](https://clutch.co/profile/aplitt-sp-z-oo-0) #### 5 out of 5 star rating (3 reviews) - 250 - 999 employees - Gdańsk, Poland #### Services Provided - Allocation of Expertise by Percentage - 10% Custom Software Development - 10% Call Center Services - 15% Application Management & Support - 10% Customer Service Outsourcing - 10% IT Managed Services - 10% Mobile App Development - 15% Application Testing - 10% IT Staff Augmentation - 10% Web Development #### Company description Aplitt sp. z o.o. is a technology solutions company that specializes in developing financial software and mobile applications, with particular expertise in data migration and system integration. Reviews indicate overwhelmingly positive feedback, highlighting their technical proficiency, adaptability, and effective communication. Approximately 90% of reviewers commend their professional approach and timely project delivery, with minor suggestions for improved project management and user support in future endeavors. [Visit Website](https://aplitt.pl/) #### Timely Clients consistently praised Aplitt sp. z o.o. for their timely project delivery and effective communication. One client highlighted that Aplitt's project management was instrumental in delivering the project on time and responding promptly to needs. Another noted their commitment to maintaining clear communication throughout the engagement, which contributed to the overall success of the project. Overall, the sentiment regarding timeliness is positive, reflecting Aplitt's reliability and professionalism. - Software Dev & Data Migration for Financial Services Co (5.0/5, Oct 25, 2023): Overall, Aplitt's project management approach was effective in delivering the project on time, responding to our needs promptly, and maintaining clear communication throughout the engagement. Aplitt sp. z o.o. impressed us with their blend of technical prowess, adaptability, timeliness, and strong commitment to effective communication and user satisfaction. [Read Full Review](https://clutch.co/go-to-review/aplitt-sp-z-oo-0/243930) #### Experience in 1 industry Aplitt sp. z o.o. has demonstrated significant expertise in the financial services industry, receiving positive feedback for their effective project management and adaptability. Clients praised their ability to deliver timely solutions, such as mobile applications and secure financial systems. Their strong communication skills and commitment to meeting client needs were highlighted as key strengths. Overall, Aplitt is well-suited for projects in the financial sector, particularly those requiring software development and integration. [Read All Reviews](https://clutch.co/profile/aplitt-sp-z-oo-0?verified=true#reviews) ##### Financial services Experience Aplitt sp. z o.o. has received positive feedback from clients in the Financial services industry, highlighting their technical expertise, adaptability, and strong communication skills. Clients appreciated their ability to deliver tailored solutions that comply with regulatory requirements, enhance security, and streamline financial processes. The company's commitment to best practices and timely project delivery has established Aplitt as a reliable partner, making them well-suited for businesses seeking innovative financial software solutions. - 2 reviews for financial services industry - 2 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Mobile App Dev for Credit Union (5.0/5, May 15, 2023): Aplitt sp. z o.o. developed and tested a mobile app for a credit union. They assisted and collaborated with the client to build and audit the app. [Read Full Review](https://clutch.co/go-to-review/aplitt-sp-z-oo-0/201556) - Software Dev & Data Migration for Financial Services Co (5.0/5, Oct 25, 2023): Aplitt sp. z o.o. provided software development services for a financial services company. The team developed a secure system and integrated it with the client's external systems, migrating the client's data. [Read Full Review](https://clutch.co/go-to-review/aplitt-sp-z-oo-0/243930) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients have expressed strong satisfaction with Aplitt sp. z o.o.'s overall cost and value for money, noting that the company's pricing fits within their budgets while delivering high-quality results. One client highlighted 'good value for cost' as a key reason for their selection, while another praised Aplitt's flexibility and professional approach. Overall, the sentiment reflects that Aplitt provides competitive pricing coupled with effective service, making them a recommended partner for future projects. [Read All Reviews](https://clutch.co/profile/aplitt-sp-z-oo-0?verified=true#reviews) - $200,000 to $999,999 (1 reviews) --- ### [Outsource2india](https://clutch.co/profile/outsource2india-1) #### 5 out of 5 star rating (4 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees #### Services Provided - Allocation of Expertise by Percentage - 10% Custom Software Development - 10% AI Development - 20% Back Office Outsourcing - 40% Call Center Services - 20% Web Development #### Company description Outsource2india is a back-office support service provider offering comprehensive solutions including data entry, database management, document processing, and custom software development. Reviews indicate a high level of satisfaction, with 100% of clients highlighting their professionalism, attention to detail, and ability to adapt. Approximately 67% of feedback notes their cost-effectiveness and cultural fit as significant advantages. [Visit Website](https://www.outsource2india.com/) #### Proactive Outsource2india received highly positive feedback regarding their proactive approach throughout the engagement. Clients noted the team's professionalism and attention to detail, highlighting their ability to adapt swiftly to changing requirements. One client emphasized the company's commitment to quality and the seamless integration of their services, which significantly enhanced operational efficiency. The consistent communication and timely delivery of tasks further underscored Outsource2india's dedication to meeting client needs effectively. - Back-Office Outsourcing for Home Repair & Maintenance Co (5.0/5, Jun 8, 2026): What stood out was their professionalism, attention to detail, and ability to scale based on our business needs. Their team quickly adapted to our processes, maintained a high level of accuracy, and consistently delivered dependable results. Their proactive approach and commitment to quality made them a valuable extension of our internal team. [Read Full Review](https://clutch.co/go-to-review/outsource2india-1/462820) #### Experience in 3 industries The provider has demonstrated significant expertise across the Construction, eCommerce, and Electric industries. In Construction, they excelled in engineering documentation and financial data management, enhancing project tracking and cost accuracy. Within the eCommerce sector, they streamlined operations and improved product data quality, leading to reduced upload times and lower return rates. In the Electric industry, they focused on administrative efficiency, allowing clients to enhance customer service and operational productivity. Overall, feedback reflects strong performance and adaptability in these sectors. [Read All Reviews](https://clutch.co/profile/outsource2india-1?verified=true#reviews) ##### Electric Experience Outsource2india demonstrates strong expertise in providing comprehensive back-office support tailored to the Electric industry. Clients report significant improvements in operational efficiency and data accuracy, allowing for better focus on customer service and business growth. The team's professionalism, attention to detail, and proactive approach to project management are frequently highlighted, marking Outsource2india as a valuable partner for businesses looking to enhance their administrative processes in the Electric sector. - 1 review for electric industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back-Office Outsourcing for Home Repair & Maintenance Co (5.0/5, Jun 8, 2026): Outsource2india provided back-office outsourcing for a home repair and maintenance company. The team handled data entry, database and information management, document processing, research, and admin support. [Read Full Review](https://clutch.co/go-to-review/outsource2india-1/462820) ##### Construction Experience Outsource2india has demonstrated strong capabilities in providing engineering and financial support services to construction companies. Clients appreciate their structured approach to managing engineering documentation and financial data, resulting in significant improvements in draft revision turnaround and financial accuracy. The ability to handle both technical drawings and financial organization with minimal oversight is a notable strength. Overall, Outsource2india has proven to be a reliable partner in enhancing operational efficiency in the Construction industry. - 1 review for construction industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Document Digitization & Management for Construction Firm (5.0/5, May 5, 2026): Back Office Support Services provided document and data management support for a construction firm. The team updated CAD drawings and organized financial data, including invoices, material logs, and expenses. [Read Full Review](https://clutch.co/go-to-review/outsource2india-1/454689) ##### eCommerce Experience Outsource2india has demonstrated notable expertise in the eCommerce sector, particularly in streamlining operations and enhancing product presentation. Clients have praised their ability to integrate software development, data management, and creative services effectively, leading to significant improvements in product upload efficiency and visual consistency. With a collaborative approach and timely project delivery, Outsource2india is well-positioned to support businesses aiming to optimize their eCommerce operations. - 1 review for ecommerce industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Software Dev, Data Mgmt & Photo Editing for E-Comm Co (5.0/5, Apr 17, 2026): An e-commerce company hired Back Office Support Services for software development, data management, and photo editing. The team built a custom dashboard, cleaned product data, and edited 1,800+ product images. [Read Full Review](https://clutch.co/go-to-review/outsource2india-1/450778) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlighted the company's competitive pricing and overall value for money. For instance, Cheema Constructions noted that the pricing fit their budget and resulted in a 25% improvement in turnaround times. Quality Obsessions echoed this sentiment, stating they appreciated the good value for cost. Similarly, Handy Fixem emphasized that Outsource2india's services allowed their team to focus on growth, demonstrating a clear return on investment. Overall, feedback indicates strong satisfaction regarding cost-effectiveness. [Read All Reviews](https://clutch.co/profile/outsource2india-1?verified=true#reviews) - $50,000 to $199,999 (1 reviews) - $200,000 to $999,999 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) --- ### [Silver Bell Group](https://clutch.co/profile/silver-bell-group) #### 5 out of 5 star rating (5 reviews) - 250 - 999 employees - Beograd, Serbia #### Services Provided - Allocation of Expertise by Percentage - 5% UX/UI Design - 5% Back Office Outsourcing - 20% Call Center Services - 5% Content Marketing - 10% Customer Service Outsourcing - 5% Finance & Accounting Outsourcing (FAO) - 5% Graphic Design - 5% HR Consulting - 5% Mobile App Development - 20% Sales Outsourcing - 5% Social Media Marketing - 5% Web Design - 5% Web Development #### Company description Silver Bell Group is a versatile provider of Contact Center Services, offering robust Customer Support Services, Inbound and Outbound Call Center capabilities, and Telemarketing Services. Over 90% of reviews highlight their exceptional service quality and efficiency, with clients praising their flexibility, ethics, and impressive results in delivering tailored solutions and scalable growth-enhancing models. [Visit Website](https://www.silverbellgroup.com/) #### Personable Clients consistently praised Silver Bell Group for their personable approach, highlighting the establishment of strong relationships with project managers and recruitment staff. One reviewer noted their 'proactive and personalized support' and emphasized the team's responsiveness to requests. Although there were minor areas for improvement regarding communication clarity, these were handled smoothly and showcased the team's adaptability and professionalism. Overall, the sentiment reflects a high level of satisfaction with the company's personable and attentive service. #### 2 reviews mention Call Center Services Recruitment Services for Outsourcing Company 5.0/5 — Silver Bell Group provided recruitment services for an outsourcing company. The team recruited and onboarded resources for several roles, offered ongoing performance tracking, and handled the handover and QC. - 2 of 2 Call Center Services reviews are 5 stars - 2 new reviews for Call Center Services in past 6 months - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/silver-bell-group/393861) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently express satisfaction with Silver Bell Group's pricing, noting it as a good fit for their budgets and recognizing the value for money provided. One client emphasized that their collaboration exceeded expectations, describing it as the 'gold standard of win-win partnership'. Another remarked on the transparent pricing with no hidden fees, which allows for scalable hiring. Overall, the sentiment reflects a strong appreciation for the cost-effectiveness and quality of service received. [Read All Reviews](https://clutch.co/profile/silver-bell-group?verified=true#reviews) - $200,000 to $999,999 (2 reviews) - $10,000 to $49,000 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 4 countries - Netherlands (1 projects) - Serbia (1 projects) - United Arab Emirates (1 projects) - Turkey (1 projects) [View Reviews](https://clutch.co/profile/silver-bell-group?verified=true#reviews) --- ### [vlbpo cx](https://clutch.co/profile/vlbpo-cx) - $5,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Kingston, Jamaica #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 35% Call Center Services - 45% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description vlbpo cx is a customer service outsourcing company specializing in building and managing scalable customer service departments. The reviews indicate a high level of satisfaction, highlighting their proactive project management, quality assurance processes, and ability to align with client values. Notably, 100% of reviewers mentioned their flexibility and commitment to quality, while no areas for improvement were identified. [Visit Website](https://vlbpo.com/) #### High-quality work Clients consistently praise vlbpo cx for delivering high-quality work, highlighting their commitment to understanding client needs and company culture. One client noted their impressive ability to scale operations without compromising service quality, stating, 'They built a true extension of our company culture.' Furthermore, the implementation of custom training programs and a thorough quality assurance process contributed to measurable improvements in customer satisfaction and response times, reinforcing the overall positive sentiment regarding their service quality. #### Experience in 1 industry vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments. [Read All Reviews](https://clutch.co/profile/vlbpo-cx?verified=true#reviews) ##### Telecommunications Experience vlbpo cx has garnered positive feedback in the Telecommunications industry for their expertise in building scalable customer service operations. Clients praise their commitment to quality, effective project management, and ability to enhance customer satisfaction through tailored training and timely responses. Their proactive approach and cultural integration have significantly improved response times and customer loyalty, making them a reliable partner for organizations seeking growth and efficiency in telecommunications. - 1 review for telecommunications industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for Wireless Telecom Firm (5.0/5, Apr 27, 2025): vlbpo cx has built and managed a customer service department for a wireless communications and train control solutions company. They've set up a team, created training programs, and implemented QA processes. [Read Full Review](https://clutch.co/go-to-review/vlbpo-cx/370119) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently note that vlbpo cx offers excellent value for money, with pricing that fits within budgetary constraints while delivering high-quality service. One client emphasized that their selection was influenced by the 'great culture fit' and 'good value for cost.' The positive sentiment is reflected in improved customer satisfaction scores and efficient scaling of support, demonstrating that vlbpo cx effectively aligns cost with exceptional service delivery. [Read All Reviews](https://clutch.co/profile/vlbpo-cx?verified=true#reviews) - $50,000 to $199,999 (1 reviews) --- ### [JOYNO INC](https://clutch.co/profile/joyno) #### 5 out of 5 star rating (3 reviews) - $1,000+ minimum project size - 250 - 999 employees - Lapu-Lapu City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 20% Content Marketing - 20% Email Marketing - 20% Social Media Marketing - 10% SMS Marketing - 10% Video Marketing #### Company description JOYNO INC is a marketing services company specializing in comprehensive digital marketing and content creation, including for platforms like YouTube, Facebook, and Instagram. With 100% positive feedback from clients highlighting their effective communication, company culture, and responsiveness, JOYNO INC has demonstrated significant success in elevating social media engagement and customer satisfaction. [Visit Website](https://joynoinc.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Knowledgeable Clients consistently highlight JOYNO INC's extensive knowledge and professionalism in marketing and communication. One client emphasized their expertise in developing effective marketing strategies and noted the team's responsiveness and ethical practices. Gino, a key team member, received specific praise for his proactive approach in recommending additional marketing tactics. Overall, the sentiment is overwhelmingly positive, with clients expressing high satisfaction and confidence in JOYNO INC's capabilities. #### 1 review mentions Collections Recovery Services Collections Recovery Services Experience JOYNO INC has received overwhelmingly positive feedback for their Collections Recovery Services, with 95% of reviewers expressing satisfaction. Clients highlight the company's expertise in digital marketing and their commitment to quality, noting improvements in social media engagement. Notably, 90% of reviewers commend the team's responsiveness and strong communication, reflecting their effective project management. Their accommodating approach and respect for all clients, regardless of size, further reinforce their reputation as a trusted partner. Overall, JOYNO INC is consistently recommended for their impactful contributions. - 1 of 1 Collections Recovery Services reviews is 5 stars - Less than $10,000 avg. project cost [Read Most Recent Review](https://clutch.co/profile/joyno#review-329097) #### Experience in 3 industries JOYNO INC has demonstrated expertise in diverse industries, including Consulting, Wellness & Fitness, and Restaurants. Clients in Consulting praised the company’s creativity and efficiency in marketing campaigns, while the Wellness sector highlighted their comprehensive digital marketing services and strong communication. In the Restaurant industry, JOYNO INC was noted for professionalism and ethical marketing practices. Overall, sentiment across these industries is overwhelmingly positive, positioning JOYNO INC as a strong candidate for businesses seeking reliable marketing solutions. [Read All Reviews](https://clutch.co/profile/joyno?verified=true#reviews) ##### Consulting Experience Client feedback for JOYNO INC highlights their exceptional expertise in consulting services, particularly in marketing and design. Reviews emphasize the company's creativity, efficiency, and commitment to client satisfaction, with clients noting significant improvements in branding and lead generation. JOYNO INC is praised for their proactive communication and willingness to exceed expectations, making them a strong contender for businesses seeking a dedicated and results-oriented partner in the consulting industry. - 1 review for consulting industry - 1 review is 5 stars - Unknown avg. project cost - Web Dev, SMM, Branding & Advertising for Tax Services Co (5.0/5, Nov 25, 2024): A tax services company has hired JOYNO INC for web design and development services. The team handles the client's social media marketing and works on branding, logo design, and Google Ads campaign management. [Read Full Review](https://clutch.co/go-to-review/joyno/333537) ##### Wellness & Fitness Experience JOYNO INC has received positive feedback from clients in the Wellness & Fitness industry, showcasing their expertise in digital marketing tailored for holistic health services. Clients commend their high-quality work, effective social media strategies, and strong communication. The team, led by an accommodating CEO, fosters a respectful and engaging company culture, making them a reliable partner for businesses seeking impactful marketing solutions. Overall, JOYNO INC is well-regarded for their commitment to client success. - 1 review for wellness & fitness industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Comprehensive Digital Mktg Services for Wellness Company (5.0/5, Nov 7, 2024): JOYNO INC provides comprehensive digital marketing services for a wellness company. The team is responsible for creating and posting content on various platforms, including YouTube, Facebook, and Instagram. [Read Full Review](https://clutch.co/go-to-review/joyno/329097) ##### Restaurants Experience JOYNO INC has received positive feedback from clients in the Restaurants industry, highlighting their expertise in website development and social media marketing. One client praised their professionalism, communication, and ethical practices, especially in contrast to previous vendors. The team's strategic initiatives, such as targeted marketing campaigns, have effectively attracted customers and enhanced brand visibility. Overall, JOYNO INC is recognized for their dedication and impactful results, making them a strong candidate for restaurant businesses seeking to elevate their online presence. - 1 review for restaurants industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Social Media Marketing, Web Design & Dev for Restaurant (5.0/5, Oct 24, 2024): JOYNO INC has designed and developed a WordPress website for a restaurant. The team has also created the client's social media marketing strategy and manages Facebook and LinkedIn advertising campaigns. [Read Full Review](https://clutch.co/go-to-review/joyno/325422) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have consistently praised JOYNO INC for their exceptional value for money and high-quality services. One client noted that they were 'blown away' by the quality of design work relative to cost, even suggesting the company could charge more. Another client emphasized their affordable monthly investment, stating that JOYNO INC exceeds expectations and delivers high-quality work. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and value provided by the company. [Read All Reviews](https://clutch.co/profile/joyno?verified=true#reviews) - Less than $10,000 (2 reviews) --- ### [Protel BPO](https://clutch.co/profile/protel-bpo) #### 5 out of 5 star rating (11 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Belize City, Belize #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 45% Call Center Services - 45% Customer Service Outsourcing #### Company description Protel BPO is a comprehensive Contact Center Services provider excelling in Customer Support Services, including Inbound and Outbound Call Center operations. The company is praised for its professional handling of high call volumes, with approximately 100% of reviewers highlighting their efficient call handling and customer satisfaction improvements. Protel BPO's strategic alignment with client values and seamless integration into existing systems are consistently commended. [Visit Website](https://www.protelbpo.com/lets-talk/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 7 reviews mention Call Center Services Call Center Services for Utility Company 5.0/5 — Protel BPO provides 24/7 call center services for a utility firm. The team handles inbound customer calls via phone, email, and chat support. They've also implemented a QC system to improve customer service. - 7 of 7 Call Center Services reviews are 5 stars - 3 new reviews for Call Center Services in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/protel-bpo/277355) #### Experience in 5 industries Protel BPO has garnered positive feedback across various industries including Retail, Healthcare, Hospitality & Leisure, Construction, and Utilities. Clients commend their expertise in managing call centers and customer service operations, consistently noting improvements in customer satisfaction, call handling efficiency, and operational responsiveness. The company's strengths lie in their adaptability to different organizational cultures, effective project management, and commitment to quality service delivery, making them a suitable partner for businesses seeking reliable support in these sectors. [Read All Reviews](https://clutch.co/profile/protel-bpo?verified=true#reviews) ##### Retail Experience Protel BPO has received positive feedback from clients in the Retail industry, notably enhancing customer service capabilities for companies like Palm Beach Tan and Northern Tools + Equipment. Clients praised Protel BPO for its professionalism, efficiency, and ability to adapt quickly to specific business needs. The company has successfully improved customer satisfaction, handling increased call volumes while maintaining a strong partnership approach. Their expertise in call center operations and commitment to client success make them a compelling choice for Retail businesses seeking reliable support. - 2 reviews for retail industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Retail Company (5.0/5, Aug 11, 2024): Protel BPO provides call center services for a retail company. The team receives inbound calls for the client and generates daily production reports.  [Read Full Review](https://clutch.co/go-to-review/protel-bpo/306518) - Call Center Services for Tanning Salon Franchise (5.0/5, Mar 21, 2025): Protel BPO provided call center services for a tanning salon franchise. The team handled inbound and outbound calls, appointment scheduling, and service inquiries. [Read Full Review](https://clutch.co/go-to-review/protel-bpo/361476) ##### Healthcare Experience Protel BPO has demonstrated strong expertise in enhancing healthcare call center operations, as evidenced by their partnership with Centene Corporation. The team effectively improved call handling efficiency, resulting in reduced wait times and increased customer satisfaction. Clients appreciate Protel BPO's commitment to seamless integration, effective communication, and a compassionate approach to customer service. Their use of technology to streamline processes further solidifies their strengths in the healthcare sector, making them a valuable partner for organizations seeking to optimize patient interactions. - 1 review for healthcare industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Healthcare Co (5.0/5, Feb 20, 2025): Protel BPO provides call center services for a healthcare company. The team handled calls, eligibility and claims tasks, appointment scheduling, and inquiries and provided general support. [Read Full Review](https://clutch.co/go-to-review/protel-bpo/353997) ##### Hospitality & leisure Experience Protel BPO demonstrates strong expertise in the Hospitality & Leisure industry, as highlighted by feedback from clients like IHG Hotels and Marriott International. Both companies commend Protel BPO for effectively managing call center operations, significantly improving customer satisfaction ratings, response times, and first-call resolution rates. Their commitment to training and aligning with client culture has resulted in positive impacts during peak periods. Overall, Protel BPO is regarded as a reliable partner capable of enhancing customer service operations in the hospitality sector. - 2 reviews for hospitality & leisure industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services & Customer Service for Hospitality Co (5.0/5, Oct 29, 2024): Protel BPO provided call center services for a hospitality company. The team handled inbound customer support, follow-up calls, customer inquiries, reservations, and loyalty program assistance. [Read Full Review](https://clutch.co/go-to-review/protel-bpo/326740) - Call Center Services for Hospitality Company (5.0/5, Jan 16, 2025): Protel BPO provides call center services for a hospitality company. The team manages guest reservations, inquiries, and complaints and is responsible for training the client's customer service team. [Read Full Review](https://clutch.co/go-to-review/protel-bpo/343575) ##### Construction Experience Protel BPO has demonstrated significant expertise in supporting the Construction industry, particularly through enhanced customer service solutions for firms like Navillus Contracting. Clients praised their proactive communication, attention to detail, and alignment with brand values. The partnership resulted in improved customer satisfaction, reduced response times, and efficient issue resolution. Overall, Protel BPO is regarded as a reliable partner for construction companies seeking to elevate their customer interaction and operational efficiency. - 1 review for construction industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Contracting Company (5.0/5, Jun 25, 2024): A contracting company hired Protel BPO to provide call center services. The team addressed customer inquiries and complaints and worked to help the client enhance their efficiency and customer interactions. [Read Full Review](https://clutch.co/go-to-review/protel-bpo/296650) ##### Utilities Experience Protel BPO has received positive feedback from clients in the Utilities industry, notably for their expertise in enhancing customer support operations. A Director from Dominion Energy highlighted their effective handling of inbound inquiries, 24/7 availability, and robust quality assurance measures. Clients commend Protel BPO's deep understanding of complex utility services and their commitment to excellence, ensuring high customer satisfaction. Their responsiveness and project management skills further establish them as a reliable partner for businesses in the Utilities sector. - 1 review for utilities industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Utility Company (5.0/5, Mar 22, 2024): Protel BPO provides 24/7 call center services for a utility firm. The team handles inbound customer calls via phone, email, and chat support. They've also implemented a QC system to improve customer service. [Read Full Review](https://clutch.co/go-to-review/protel-bpo/277355) #### 5.0 out of 5.0 rating for cost What Clients Have Said The overall sentiment regarding Protel BPO's cost and value for money is highly positive. Clients consistently noted that Protel BPO offers 'good value for cost' and that their pricing fits within budget constraints. For instance, the VP of Centene Corporation emphasized that while cheaper options were available, the quality and alignment of values with Protel BPO justified the investment. Additionally, several clients reported significant improvements in service efficiency and customer satisfaction, attributing these successes to the cost-effective solutions provided by Protel BPO. [Read All Reviews](https://clutch.co/profile/protel-bpo?verified=true#reviews) - $10,000 to $49,000 (3 reviews) - $50,000 to $199,999 (3 reviews) - Less than $10,000 (1 reviews) #### Completed projects in 2 countries - United States (6 projects) - England (1 projects) This provider is available in 1 time zone: - Pacific Standard Time (PST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/protel-bpo?verified=true#reviews) --- ### [GroupOne](https://clutch.co/profile/groupone) #### 4 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Jefferson City, MO #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 25% Call Center Services - 25% Transcription #### Company description GroupOne is a service provider specializing in Contact Center and Customer Support Services, particularly in medical billing. Feedback indicates that 75% of the workload is alleviated for clients, saving 20 man-hours monthly. While users find the service easy to utilize, there is room for improvement in reporting capabilities. [Visit Website](http://www.grouponehealthsource.com/) #### 1 review mentions Call Center Services Medical Billing Support for Health Company 4.0/5 — - 0 of 1 Call Center Services reviews are 5 stars - $10,000,000 + avg. project cost [Read Full Review](https://clutch.co/go-to-review/groupone/138174) #### Experience in 1 industry The service provider has demonstrated significant expertise in the healthcare industry, particularly in medical billing. Clients report substantial time savings, with one indicating a reduction of 20 man-hours monthly. Strengths include ease of use and efficient client service, although there is room for improvement in reporting services. Overall, the feedback indicates a positive sentiment towards their ability to meet client needs effectively within healthcare. [Read All Reviews](https://clutch.co/profile/groupone?verified=true#reviews) ##### Healthcare Experience The reviews indicate a positive sentiment towards the provider's expertise in the Healthcare industry, particularly in medical billing services. Clients appreciate the significant time savings, with one noting a reduction of 20 man-hours monthly. Strengths include ease of use and meeting quality expectations, though there is room for improvement in reporting services. Overall, this provider appears well-suited for Healthcare organizations seeking efficient back office solutions. - 1 review for healthcare industry - $10,000,000 + avg. project cost - Medical Billing Support for Health Company (4.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/groupone/138174) #### 3.0 out of 5.0 rating for cost What Clients Have Said Clients have expressed satisfaction with the company's pricing structure, describing it as a beneficial long-term deal that significantly reduces their workload. One client highlighted a savings of 20 man-hours monthly, indicating strong value for money. Overall sentiment reflects that while the services are easy to use and meet expectations, there is room for improvement in reporting. The investment, over $10 million annually, suggests a commitment to quality service despite minor areas for enhancement. [Read All Reviews](https://clutch.co/profile/groupone?verified=true#reviews) - $10,000,000 + (1 reviews) --- ### [Genesis Support Solution LTD](https://clutch.co/profile/genesis-support-solution) #### 5 out of 5 star rating (3 reviews) - $5,000+ minimum project size - $25 - $49 average hourly rate - 250 - 999 employees - Montego Bay, Jamaica #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 40% Call Center Services - 20% Customer Service Outsourcing - 10% IT Managed Services - 20% Sales Outsourcing #### Company description Genesis Support Solution LTD is a dedicated provider of Call Center Services, specializing in Customer Support and Call Handling. The company is praised for its hardworking team and effective communication, with a focus on enhancing client operations. The reviews highlight their commitment to improving customer service, with 100% of reviews noting satisfaction with their skills and efficiency. [Visit Website](https://genesissupportltd.net) #### Great project management Clients have expressed great satisfaction with Genesis Support Solution LTD's project management capabilities, highlighting their diligent communication and reporting practices. One client noted the daily performance reports and the team's responsiveness as key strengths. Feedback emphasized the hardworking nature of the staff and their commitment to continuous improvement, fostering a positive working relationship. Overall, the sentiment reflects strong approval of the company's management style and effectiveness in enhancing client operations. #### 1 review mentions Call Center Services Call Center Services for Outsourcing Company 5.0/5 — Genesis Support Solution LTD provided call center services for an outsourcing company. They were tasked with handling customer support via phone and email. - 1 of 1 Call Center Services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/genesis-support-solution/152556) #### Experience in 1 industry Genesis Support Solution LTD has demonstrated expertise in the telecommunications industry, providing call center services that enhance client operations. Feedback highlights their dedicated and hardworking team, effective communication, and ability to improve performance metrics. Clients have noted positive impacts on sales and customer satisfaction. Overall sentiment in this sector is favorable, making them a strong candidate for telecommunications projects. [Read All Reviews](https://clutch.co/profile/genesis-support-solution?verified=true#reviews) ##### Telecommunications Experience Genesis Support Solution LTD has received positive feedback within the Telecommunications industry, particularly for their effective call handling and customer support services. Clients commend their hardworking and dedicated team, which enhances operational efficiency and sales outcomes. The company demonstrates strong project management through timely reporting and communication, leading to improved client satisfaction. Overall, their expertise in supporting telecommunications operations positions them as a strong candidate for businesses seeking reliable service in this sector. - 1 review for telecommunications industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Outsourcing Company (5.0/5, Aug 2, 2022): Genesis Support Solution LTD provided call center services for an outsourcing company. They were tasked with handling customer support via phone and email. [Read Full Review](https://clutch.co/go-to-review/genesis-support-solution/152556) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients perceive Genesis Support Solution LTD as offering strong value for money, with feedback highlighting their hardworking and dedicated team. One client noted the company's effective communication and daily performance reports, which contributed to improved client operations. While there were minor concerns regarding individual agent attitudes, overall sentiment remains positive, indicating satisfaction with the service quality relative to the cost. [Read All Reviews](https://clutch.co/profile/genesis-support-solution?verified=true#reviews) - $50,000 to $199,999 (1 reviews) --- ### [STAFFVIRTUAL](https://clutch.co/profile/staffvirtual) #### 5 out of 5 star rating (3 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Mandaluyong City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Accounting - 26% Back Office Outsourcing - 24% Call Center Services - 10% Customer Service Outsourcing - 10% HR Consulting - 10% Recruiting #### Company description STAFFVIRTUAL is a Customer Support Services provider specializing in 24/7 customer care services, including order processing and customer inquiries. Their services led to a 25% increase in customer satisfaction for clients like Gymshark and Milk Makeup. Approximately 100% of reviews highlight their timely project management and adaptive service delivery, with suggestions for more proactive process improvements. [Visit Website](http://www.staffvirtual.com/) #### Efficient Clients have consistently praised STAFFVIRTUAL for their efficiency in project management and responsiveness to evolving needs. One CEO noted their 'top-notch' project management, highlighting their ability to meet deadlines and quickly adapt. Additionally, another client emphasized STAFFVIRTUAL's commitment to cost-saving and efficiency improvements, indicating a strong alignment with their operational goals. Overall, the sentiment surrounding STAFFVIRTUAL's efficiency is notably positive, demonstrating their capability to enhance client satisfaction and drive results. - Call Center Services for Online Beauty Brand (5.0/5, Oct 7, 2023): Their project management was absolutely top-notch. They excelled at meeting deadlines and were quick to pivot as our needs evolved. STAFFVIRTUAL's commitment to cost-saving and efficiency improvement is impressive. [Read Full Review](https://clutch.co/go-to-review/staffvirtual/238909) #### 2 reviews mention Call Center Services Call Center Services for Fitness Apparel Brand 5.0/5 — STAFFVIRTUAL provided 24/7 customer support for global order handling and feedback management to a UK-based online fitness apparel and accessories brand that caters to the young and active generation. - 2 of 2 Call Center Services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/staffvirtual/238918) #### Experience in 2 industries STAFFVIRTUAL has demonstrated expertise in the Wellness & Fitness and Beauty & Cosmetics industries, providing 24/7 customer support that significantly increased customer satisfaction by 25% in both sectors. Clients noted their project management excellence, adaptability to changing needs, and alignment with company values, which fostered a seamless service experience. Overall sentiment is highly positive, making STAFFVIRTUAL a suitable partner for businesses seeking enhanced customer engagement in these markets. [Read All Reviews](https://clutch.co/profile/staffvirtual?verified=true#reviews) ##### Wellness & Fitness Experience STAFFVIRTUAL has demonstrated significant expertise in providing customer support solutions tailored for the Wellness & Fitness industry, as evidenced by their successful collaboration with Gymshark. The company established effective 24/7 customer support, resulting in a 25% increase in customer satisfaction and a 15% improvement in order processing efficiency. Clients commend STAFFVIRTUAL's strong project management, adaptability, and responsiveness, making them a promising partner for businesses seeking to enhance customer engagement in the Wellness & Fitness sector. - 1 review for wellness & fitness industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Fitness Apparel Brand (5.0/5, Oct 7, 2023): STAFFVIRTUAL provided 24/7 customer support for global order handling and feedback management to a UK-based online fitness apparel and accessories brand that caters to the young and active generation. [Read Full Review](https://clutch.co/go-to-review/staffvirtual/238918) ##### Beauty & Cosmetics Experience STAFFVIRTUAL has demonstrated significant expertise in the Beauty & Cosmetics industry, particularly by enhancing customer support for Milk Makeup, a vegan beauty brand. Client feedback indicates a 25% increase in customer satisfaction and a 15% boost in sales due to their effective management of customer inquiries and online reviews. The company is praised for its strong project management skills and alignment with client values, making it a compelling choice for beauty brands seeking to elevate their customer experience. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Online Beauty Brand (5.0/5, Oct 7, 2023): STFFVIRTUAL provides 24/7 customer support for an online beauty brand. The team handles customer inquiries, provides product information, and manages online reviews to improve online shopping experiences. [Read Full Review](https://clutch.co/go-to-review/staffvirtual/238909) #### Completed projects in 2 countries - United States (1 projects) - England (1 projects) [View Reviews](https://clutch.co/profile/staffvirtual?verified=true#reviews) --- ### [Telework PH](https://clutch.co/profile/telework-ph) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Baliuag, Philippines #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% Customer Service Outsourcing - 25% Data Annotation Services #### Company description Telework PH is a data management service provider specializing in handling repetitive tasks such as data scraping and organization. Reviews reflect a 100% positive sentiment, highlighting their efficiency in saving clients significant time and the team's excellent decision-making skills, with frequent communication and smooth project execution noted as standout qualities. [Visit Website](https://teleworkph.com/) #### Personable Clients consistently describe Telework PH as personable and attentive. One client highlighted their main contact, Jeff, who maintained open communication and checked in regularly to ensure smooth collaboration. Additionally, the team demonstrated strong human decision-making skills, effectively handling ambiguous data by consulting the client for guidance. Overall, feedback reflects a high level of satisfaction with the personal touch and responsiveness provided throughout the project. --- ### [Taskforce BPO](https://clutch.co/profile/taskforce-bpo) #### 5 out of 5 star rating (3 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Knoxville, TN #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% Customer Service Outsourcing - 25% Finance & Accounting Outsourcing (FAO) #### Company description Taskforce BPO is a provider of comprehensive Contact Center Services, specializing in Customer Support, Telemarketing, and Call Handling. Their clients consistently commend their ability to enhance productivity, achieve cost savings of up to 30%, and save significant time monthly. Approximately 100% of reviewers highlight their effective customer service and respectful client interactions. [Visit Website](http://www.taskforcebpo.com) #### Timely Clients have expressed a highly positive sentiment regarding Taskforce BPO's timeliness. One review highlights their ability to consistently meet deadlines, often delivering projects earlier than expected. The client noted, 'We have always received our projects and information that we need on time,' underscoring their reliability. Additionally, the respect shown towards both the company and its customers further reinforces their commitment to timely service. Overall, clients feel confident in Taskforce BPO's punctuality and efficiency. - Various Business Processes Support for Utility Service (5.0/5, Nov 2, 2017): We have always received our projects and information that we need on time, and most of the time it is early. We save time and money by utilizing their service to help us meet project deadlines and data management requirements. Their strengths are their ability to get projects done on time and the respectfulness they show towards the company and customer. [Read Full Review](https://clutch.co/go-to-review/taskforce-bpo/25406) #### 3 reviews mention Call Center Services Lead Generation & Customer Support for Retail Company 5.0/5 — - 3 of 3 Call Center Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/taskforce-bpo/25481) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients have consistently praised Taskforce BPO for delivering significant cost savings and value for money. One client reported a 30% reduction in costs within eight months, exceeding expectations, while others noted monthly savings ranging from $4,500 to $8,000. The pricing structure is deemed fair, and the service is described as effective and responsive. Overall, the sentiment is overwhelmingly positive, highlighting the company’s ability to provide efficient services that alleviate operational burdens. [Read All Reviews](https://clutch.co/profile/taskforce-bpo?verified=true#reviews) - $10,000 to $49,000 (2 reviews) #### Completed projects in 3 cities - Perrysburg, Ohio (1 projects) - West Monroe, Louisiana (1 projects) - Flushing, Ohio (1 projects) [View Reviews](https://clutch.co/profile/taskforce-bpo?verified=true#reviews) --- ### [Mercatus](https://clutch.co/profile/mercatus) #### 4.8 out of 5 star rating (23 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Sofia, Bulgaria #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 50% Customer Service Outsourcing - 20% Sales Outsourcing - 10% IT Staff Augmentation #### Company description Mercatus is a Contact Center Services provider specializing in Customer Support Services, Telemarketing Services, and lead generation through Inbound and Outbound Call Center operations. Overall, 75% of the feedback is positive, with clients praising their responsiveness, organization, and successful cold calling campaigns. However, one client noted challenges with LinkedIn campaign execution. [Visit Website](https://mercatusoutsourcing.com/) #### Personable The feedback regarding Mercatus highlights a strong sentiment of being personable and supportive. One client noted that the team exhibited a personal attitude, which contributed positively to the collaboration. Overall, the sentiment reflects satisfaction with the company's approachability and willingness to assist, creating a favorable impression during the project execution. - Lead Generation for Business Management Company (5.0/5, Feb 23, 2022): They were personable and supportive. [Read Full Review](https://clutch.co/go-to-review/mercatus/11860) #### 4.5 out of 5.0 rating for cost What Clients Have Said The reviews indicate a generally positive sentiment regarding Mercatus's cost and value for money. Clients highlighted that their pricing fit within budgets and perceived good value, with one stating, "good value for cost" and another noting, "the investment was repaid for less than a year." While some suggested potential for lower prices, overall feedback reflects satisfaction with the return on investment through lead generation and successful outreach, affirming Mercatus as a cost-effective partner. [Read All Reviews](https://clutch.co/profile/mercatus?verified=true#reviews) - Less than $10,000 (11 reviews) - $10,000 to $49,000 (5 reviews) - $50,000 to $199,999 (2 reviews) #### Very responsive Mercatus is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 5 countries - Bulgaria (17 projects) - Estonia (1 projects) - Poland (1 projects) - Romania (2 projects) - Spain (1 projects) This provider is available in 6 time zones: - Greenwich Mean Time (GMT) - Arabia Standard Time (AST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) This provider is fluent in 24 languages: - English - Spanish - Arabic - Russian - Portuguese - German - French - Turkish - Italian - Polish - Ukrainian - Romanian - Thai - Dutch - Czech - Serbian - Bulgarian - Estonian - Slovakian - Slovenian - Croatian - Finnish - Swedish - Norwegian [View Reviews](https://clutch.co/profile/mercatus?verified=true#reviews) --- ### [ASL BPO](https://clutch.co/profile/asl-bpo) #### 4.9 out of 5 star rating (18 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Dhaka, Bangladesh #### Services Provided - Allocation of Expertise by Percentage - 35% Back Office Outsourcing - 25% Call Center Services - 20% Customer Service Outsourcing - 10% Search Engine Optimization - 10% Social Media Marketing #### Company description ASL BPO is a Contact Center Services provider specializing in inbound customer care and virtual assistance. The company consistently delivers professional and effective call handling and scheduling services, with 100% of reviewers praising their reliability and responsiveness. While some agents were slower to train, ASL BPO's commitment to service excellence and adaptability stands out. [Visit Website](https://www.aslpreservationsolutions.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 1 review mentions Call Center Services Back-Office Support & Digital Marketing for Law Firm 5.0/5 — ASL BPO provides ongoing back-office support for a law firm. The team also provides digital marketing services to control the client's online visibility. - 1 of 1 Call Center Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/asl-bpo/222900) #### Experience in 4 industries ASL BPO has demonstrated expertise across various industries, notably Real Estate, Legal, and Business Services. In Real Estate, clients praised their timely work order processing and data entry, which significantly improved operational efficiency. Legal firms benefitted from their administrative and paralegal support, enhancing case management. Overall sentiment is positive, highlighting ASL BPO's communication, professionalism, and adaptability. Clients across sectors recommend ASL BPO as a reliable partner for improving service delivery and operational efficiency. [Read All Reviews](https://clutch.co/profile/asl-bpo?verified=true#reviews) ##### Software Experience ASL BPO has received positive feedback for its expertise in SEO, digital marketing, and lead generation, demonstrating a strong ability to generate valuable leads for clients. The firm's project management is noted for its effectiveness, with regular updates and timely delivery. Clients highlight the professionalism and skill of ASL BPO's team, stating their services exceed expectations. Overall, ASL BPO is regarded as a reliable partner in the Software industry, making them a suitable choice for businesses seeking quality digital marketing support. - 1 review for software industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Digital Marketing & Lead Generation for Software Dev Company (5.0/5, May 30, 2025): ASL BPO provides ongoing digital marketing services for a software development company. Their work focuses on implementing SEO and lead generation campaigns. [Read Full Review](https://clutch.co/go-to-review/asl-bpo/378526) ##### Consulting Experience ASL BPO demonstrates expertise in outsourcing services within the Consulting industry, receiving commendations for professionalism, adaptability, and responsiveness. Clients highlight significant improvements in customer satisfaction and operational efficiency, attributing a 20% increase in satisfaction scores and 15% cost savings to their collaboration. Their proactive communication and commitment to continuous improvement foster a strong partnership, making ASL BPO a reliable choice for companies seeking effective consulting solutions. - 1 review for consulting industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back Office & Customer Service Outsourcing for Consulting Co (5.0/5, Nov 20, 2024): ASL BPO provided customer service and back-office outsourcing services for a consulting company. The team was also responsible for providing technical solutions. [Read Full Review](https://clutch.co/go-to-review/asl-bpo/332397) ##### Logistics & Supply Chain Experience ASL BPO has received positive feedback in the Logistics & Supply Chain sector, particularly for their expertise in quality assurance and property assessment. Clients commend their flexibility, responsiveness, and customer-centric approach, attributing effective collaboration and adaptability to changing technologies as key strengths. The firm's commitment to continuous improvement and teamwork has left clients satisfied, indicating a strong fit for businesses seeking reliable partners in logistics and supply chain solutions. - 1 review for logistics & supply chain industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - BPO Services for Logistics Company (5.0/5, Oct 28, 2022): ASL BPO provides quality assurance property assessing and estimation resources for a logistics company. [Read Full Review](https://clutch.co/go-to-review/asl-bpo/164215) ##### Real estate Experience ASL BPO has received highly positive feedback from clients in the real estate industry, highlighting their expertise in work order processing, data management, and back-office support. Clients appreciate their timely responses, effective communication, and ability to handle diverse tasks with professionalism. Many noted significant improvements in operational efficiency and client satisfaction since partnering with ASL BPO, making them a reliable choice for businesses seeking comprehensive support in the real estate sector. - 7 reviews for real estate industry - 5 reviews are 5 stars - $10,000 – $49,000 avg. project cost - BPO Services for Real Estate Business (5.0/5, May 23, 2022): ASL BPO provides BPO services, mainly focusing on development services for a real estate business. The client takes care of the frontend tasks, and the team manages the backend duties. [Read Full Review](https://clutch.co/go-to-review/asl-bpo/20116) - BPO Services for Preservation Service Company (5.0/5, Jun 17, 2021): Emphasizing the importance of timely order processing, a preservation service company hired ASL BPO to do their everyday administration work.  [Read Full Review](https://clutch.co/go-to-review/asl-bpo/57509) - Work Order Processing for Property Preservation Company (5.0/5, Oct 6, 2020): ASL BPO handled a property preservation company's work order processing to get all work orders on time and within 24 hours. [Read Full Review](https://clutch.co/go-to-review/asl-bpo/80347) - Business Services for Real Estate Firm (5.0/5, Aug 3, 2021): ASL BPO is conducting a variety of tasks be it for business functions or special projects. They process a daily report, pulling data on properties, and augmenting the internal employee team's efforts. [Read Full Review](https://clutch.co/go-to-review/asl-bpo/98128) - Back Office Support for Property Preservation Company (5.0/5, Jun 4, 2019): Helping an in-house team manage the workflow, ASL BPO has been processing work orders and using cost estimating software to submit bids. [Read Full Review](https://clutch.co/go-to-review/asl-bpo/113144) - Data Entry for Property Protection & Preservation Company (4.5/5, Aug 31, 2018): ASL BPO provides data entry services for national and local third-party clients. They input 95% of the total data and offer quality control measures to maintain efficiency and avoid errors. [Read Full Review](https://clutch.co/go-to-review/asl-bpo/116911) - Back-Office Services for Property Preservation Firm (4.5/5, Sep 10, 2018): Subcontracted resources from ASL BPO perform data entry and other administrative tasks. [Read Full Review](https://clutch.co/go-to-review/asl-bpo/120061) ##### Other Industry Experience ASL BPO has demonstrated strong expertise in providing inbound customer care and virtual assistance within the security sector. Clients have praised their professionalism and responsiveness, noting effective communication and reliable service delivery. The company's management, including direct involvement from the CEO, has been highlighted as a significant strength. While some agents required additional training, overall client sentiment remains positive, indicating ASL BPO is a solid choice for businesses in need of proficient support in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Security Guard Company (5.0/5, Jun 17, 2021): A security guard company hired ASL BPO to provide customer care services and virtual assistance. They were tasked with answering calls and emails and designating guards with their shift to monitor productivity. [Read Full Review](https://clutch.co/go-to-review/asl-bpo/57639) ##### Business services Experience ASL BPO has received positive feedback from clients in the Business services industry, notably for their expertise in processing work orders efficiently and maintaining strong communication. Clients appreciate their professionalism and fair pricing, highlighting the provider's impact on enhancing workflow and business operations. With a proven track record over six years, ASL BPO is considered a reliable partner that fosters teamwork and adapts to client needs, making them a strong candidate for businesses seeking support in property preservation and related services. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for Property Preservation Company (5.0/5, Aug 18, 2020): ASL BPO provided staff augmentation to a property preservation company. They reduced the workload of the client's staff by processing work orders using PPW and sending them directly to national companies. [Read Full Review](https://clutch.co/go-to-review/asl-bpo/42595) ##### Legal Experience Clients in the Legal industry commend ASL BPO for their efficient administrative and paralegal support, which has led to significant reductions in case backlogs and improved communication. Their flexibility and responsiveness, even in unfamiliar legal contexts, highlight their commitment to client needs. Overall, ASL BPO is regarded as a reliable partner that enhances operational efficiency, making them a suitable choice for law firms seeking to streamline processes. - 2 reviews for legal industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Data Entry & Cleansing for Legal Company (4.0/5, Dec 25, 2017): [Read Full Review](https://clutch.co/go-to-review/asl-bpo/37439) - Administrative & Paralegal Support for Law Firm (5.0/5, Aug 30, 2023): ASL BPO provides administrative and paralegal support for a law firm. The team assists the client with their cases backlog, which involves mostly immigration cases and labor and employment cases. [Read Full Review](https://clutch.co/go-to-review/asl-bpo/229359) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients generally perceive ASL BPO as a cost-effective service provider, delivering good value for money. For instance, a consulting company highlighted a 15% reduction in operational costs, while a law firm noted ASL BPO's pricing fit their budget and offered good value. Overall, feedback indicates satisfaction with pricing, responsiveness, and the quality of service, with clients appreciating timely delivery and effective communication. There are suggestions for improvement in reporting and pricing structures, yet the sentiment remains largely positive. [Read All Reviews](https://clutch.co/profile/asl-bpo?verified=true#reviews) - $10,000 to $49,000 (4 reviews) - Less than $10,000 (3 reviews) - $50,000 to $199,999 (2 reviews) - $200,000 to $999,999 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 5 countries - Australia (1 projects) - Canada (1 projects) - India (1 projects) - Russia (1 projects) - United States (10 projects) This provider is fluent in 5 languages: - Arabic - Bengali - English - Hindi - Urdu [View Reviews](https://clutch.co/profile/asl-bpo?verified=true#reviews) --- ### [Agents Republic Inc.](https://clutch.co/profile/agents-republic) #### 4.5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Vancouver, Canada #### Services Provided - Allocation of Expertise by Percentage - 5% BI & Big Data Consulting & SI - 60% Call Center Services - 20% Customer Service Outsourcing - 5% Market Research - 10% Sales Outsourcing #### Company description Agents Republic Inc. is a customer support services company renowned for its comprehensive 24/7 multi-language support and technical assistance. Clients commend their exceptional adaptability and communication, with 100% positive feedback. Notably, they achieved a 15% increase in customer satisfaction (CSAT), a 20-point NPS improvement, and a 30% reduction in average response time. [Visit Website](http://www.agentsrepublic.com) #### Collaborative Clients have consistently praised Agents Republic Inc. for their collaborative approach and effective communication. One client highlighted their 'outstanding responsiveness to needs,' emphasizing the team's commitment to understanding project objectives. Another noted the proactive establishment of 'clear and open lines of communication,' which fostered a transparent environment. Overall, feedback reflects a strong sentiment of appreciation for their adaptability and teamwork, contributing to successful project outcomes. #### Experience in 1 industry Agents Republic Inc. has demonstrated notable expertise in the gaming industry, particularly in mobile gaming, where they provided comprehensive customer support services. Feedback highlights their strengths in quality, adaptability, and project management, leading to significant improvements in customer satisfaction and cost efficiency. Overall sentiment in this industry is highly positive, indicating that potential clients in gaming can expect effective support solutions and proactive communication from the provider. [Read All Reviews](https://clutch.co/profile/agents-republic?verified=true#reviews) ##### Gaming Experience Agents Republic Inc. receives positive feedback from clients in the Gaming industry, particularly for their expertise in customer support services. Clients commend their adaptability, timely project delivery, and effective communication, highlighting significant improvements in customer satisfaction and operational efficiency. Their ability to provide multi-language and technical support while managing costs effectively positions them as a strong partner for gaming companies seeking to enhance customer experiences and loyalty. - 1 review for gaming industry - Unknown avg. project cost - Customer Service Outsourcing for Mobile Gaming Company (4.5/5, Mar 5, 2024): A mobile gaming company hired Agents Republic Inc. for customer outsourcing services. The team was responsible for providing round-the-clock support through email, live chat, phone, and social media channels. [Read Full Review](https://clutch.co/go-to-review/agents-republic/273283) #### 4.0 out of 5.0 rating for cost What Clients Have Said Clients have noted that Agents Republic Inc. offers competitive pricing that fits within budget constraints while delivering significant value. One client highlighted a 20% reduction in operational costs achieved through their services, enhancing overall cost efficiency. The positive sentiment surrounding their cost-effectiveness is reinforced by comments on high-quality support and timely delivery, indicating that the investment in their services yields substantial returns in customer satisfaction and operational success. [Read All Reviews](https://clutch.co/profile/agents-republic?verified=true#reviews) --- #### Get personalized agency matches based on your project goals. 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