# Top Call Center Services & Voice Services in Idaho Recommended Call Centers companies in Idaho include Primary BPO, Digline, Inc., World Connection, B2B Tech Intent, World Connection Callcenter, PartnerHero, Linkability.us, Imagenet LLC, My Virtual Talent, Channel Blend LLC. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Call Center Services & Voice Services in Idaho Ratings Updated: Sep 17, 2026 ### [Primary BPO](https://clutch.co/profile/primary-bpo) #### 3.8 out of 5 star rating (2 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Rigby, ID #### Services Provided - Allocation of Expertise by Percentage - 60% Back Office Outsourcing - 20% Call Center Services - 10% Recruitment Process Outsourcing - 10% Transcription #### Company description Primary BPO is a company specializing in Contact Center Services and Customer Support Services, offering solutions such as inbound and outbound call handling, billing, and telephonic support. The majority of reviewers, approximately 80%, praise their efficient project management, timely delivery, and good value for cost. However, some suggest improvements in communication consistency with clients and medical experience of agents. [Visit Website](https://www.primarybpo.com/) #### Understands their clients' needs Client feedback indicates that Primary BPO effectively understands and responds to their needs, as demonstrated by timely deliveries and professional communication. One client noted that all requests were met with compromise and understanding, leading to increased productivity and decreased call wait times. However, there were suggestions for improvement in open communication between supervisors and internal staff, highlighting a need for more consistent interaction with the client. - Call Center Services for Ophthalmic Medical Practice (3.0/5, May 21, 2024): Responses to any request or need has been met with compromise, understanding, and professionalism. The efficiency of screening agents and timeliness of offering agents to be interviewed demonstrate their ability to comprehend and fulfill client needs effectively. [Read Full Review](https://clutch.co/go-to-review/primary-bpo/289998) #### Experience in 1 industry Primary BPO has demonstrated strong expertise in the medical industry, specifically within ophthalmology practices. Clients have noted improvements in productivity, reduced call wait times, and effective communication. The provider excels in delivering offshore remote services, billing, and patient management, showcasing a good cultural alignment with their clients. Overall sentiment indicates reliability and adaptability, making them a solid choice for medical businesses seeking operational support. [Read All Reviews](https://clutch.co/profile/primary-bpo?verified=true#reviews) ##### Medical Experience Primary BPO demonstrates strong expertise in the Medical industry, particularly in ophthalmology, with clients praising their efficient handling of administrative tasks such as billing, patient services, and live scribing. Reviews highlight their ability to enhance productivity and reduce wait times while maintaining professionalism and effective communication. The company's commitment to aligning with client goals and providing valuable solutions positions them as a favorable partner for businesses seeking operational support in the medical field. - 2 reviews for medical industry - Unknown avg. project cost - Scribe & Customer Support Services for Ophthalmology Center (4.5/5, May 8, 2024): Primary BPO provides scribe and customer support services for an ophthalmology practice and surgery center. They schedule patients and handle authorizations, billing, coding, and marketing campaigns. [Read Full Review](https://clutch.co/go-to-review/primary-bpo/287471) - Call Center Services for Ophthalmic Medical Practice (3.0/5, May 21, 2024): Primary BPO has provided call center services for an ophthalmic medical practice. The team's tasks include billing, insurance authorization, managing inbound and outbound calls, as well as medical records. [Read Full Review](https://clutch.co/go-to-review/primary-bpo/289998) #### 3.8 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Primary BPO's competitive pricing and strong value for money. One client noted that their 'pricing fits our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the pricing was a key reason for their selection of Primary BPO, alongside cultural alignment. Overall, feedback indicates a positive perception of the company's cost-effectiveness in delivering quality services. [Read All Reviews](https://clutch.co/profile/primary-bpo?verified=true#reviews) #### Completed projects in 2 countries - Philippines (1 projects) - United States (1 projects) [View Reviews](https://clutch.co/profile/primary-bpo?verified=true#reviews) --- ### [Digline, Inc.](https://clutch.co/profile/digline) - 50 - 249 employees - Boise, ID #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Call center Digline, Inc. Specializes in Call Center Services. They are located in Boise, Idaho. [Visit Website](http://www.digline.com/) --- ### [World Connection](https://clutch.co/profile/world-connection) - 50 - 249 employees - Boise, ID #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 30% Call Center Services - 20% Customer Service Outsourcing - 30% Sales Outsourcing #### Company description World Connection, a call center company, focuses on Call Center Services and Sales Outsourcing. The firm is headquartered in Boise, Idaho. [Visit Website](https://worldconnection.com/) --- ### [B2B Tech Intent](https://clutch.co/profile/b2b-tech-intent) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Garden City, ID #### Services Provided - Allocation of Expertise by Percentage - 100% Sales Outsourcing #### Company description B2B Tech Intent is a Sales Outsourcing company. Their small team is in Garden City, Idaho. Their services include Sales Outsourcing. [Visit Website](https://b2btechintent.com/) --- ### [World Connection Callcenter](https://clutch.co/profile/world-connection-callcenter) - 250 - 999 employees - Boise, ID #### Services Provided - Allocation of Expertise by Percentage - 25% Call Center Services - 75% Customer Service Outsourcing #### Company description Customer Service Outsourcing company World Connection Callcenter was established in 2011. The company specializes in Customer Service Outsourcing and Call Center Services, and is midsize. [Visit Website](http://www.wconnection.net/) --- ### [PartnerHero](https://clutch.co/profile/partnerhero) #### 4.9 out of 5 star rating (6 reviews) - < $25 average hourly rate - 1,000 - 9,999 employees - Boise, ID #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 60% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Application Testing #### Company description PartnerHero is a leading provider of Contact Center Services, specializing in Customer Support Services and both Inbound and Outbound Call Centers. With a 100% positive feedback rate, clients commend their project management, multilingual capabilities, and efficient onboarding processes, highlighting their adaptability and professional execution in call handling and telephonic support projects. [Visit Website](https://www.partnerhero.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 2 reviews mention Call Center Services Call Center Services for Smart Home IoT Tech Company 5.0/5 — A smart home IoT technology company outsourced their call center services to PartnerHero. The team is tasked with training employees, providing internal support, and supporting customers online and by phone. - 2 of 2 Call Center Services reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/partnerhero/178252) #### Experience in 4 industries PartnerHero has demonstrated expertise across various industries, including Media, Beauty & Cosmetics, Automotive, and Software. Clients commend their responsiveness, professionalism, and ability to adapt to specific needs, resulting in high customer satisfaction ratings. The company excels in delivering tailored support services, such as customer service, training, and technical assistance. Overall, PartnerHero is particularly well-suited for companies seeking reliable outsourcing solutions in high-demand sectors, especially those requiring personalized customer engagement. [Read All Reviews](https://clutch.co/profile/partnerhero?verified=true#reviews) ##### Media Experience PartnerHero demonstrates notable expertise in the Media industry, particularly through their work with Intersection Co., where they provided effective internal support, analytics, and asset management. Clients appreciate their proactive approach to customer service and quick response times, emphasizing a strong alignment of values and culture. The overall sentiment reflects satisfaction with their timely project delivery and adaptability to changing client needs, making PartnerHero a viable option for businesses seeking reliable support in the Media sector. - 1 review for media industry - $200,000 – $999,999 avg. project cost - Customer Support for OOH Media & Tech Company (4.5/5, Mar 20, 2023): PartnerHero provides an OOH media and tech firm with customer support. The vendor manages requests from end customers, resolves tickets remotely, and provides training for the client's Tier 1 support team. [Read Full Review](https://clutch.co/go-to-review/partnerhero/188501) ##### Beauty & Cosmetics Experience PartnerHero has demonstrated significant expertise in the Beauty & Cosmetics industry, particularly through their collaboration with GXVE Beauty. Their strengths lie in delivering exceptional customer service, achieving a remarkable customer satisfaction score of 4.65/5, and maintaining proactive communication. Clients appreciate their alignment with company values and effective project management, making them an ideal partner for businesses seeking reliable support in launching and managing beauty lines. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Support for GXVE Beauty by Gwen Stefani (5.0/5, Mar 1, 2023): A beauty line hired PartnerHero to provide customer service support. The team was responsible for handling customer inquiries and complaints, updating customer records, and conducting customer outreach. [Read Full Review](https://clutch.co/go-to-review/partnerhero/183756) ##### Software Experience PartnerHero has received positive feedback from clients in the Software industry, highlighting their expertise in providing effective outsourcing solutions for customer support and call center services. Clients commend PartnerHero's strong project management, rapid onboarding capabilities, and responsiveness. Their ability to handle multilingual support and maintain high employee satisfaction rates is particularly noted. Overall, PartnerHero is seen as a reliable partner capable of significantly enhancing customer service efficiency and satisfaction. - 3 reviews for software industry - 3 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Call Center Services for Smart Home IoT Tech Company (5.0/5, Jan 27, 2023): A smart home IoT technology company outsourced their call center services to PartnerHero. The team is tasked with training employees, providing internal support, and supporting customers online and by phone. [Read Full Review](https://clutch.co/go-to-review/partnerhero/178252) - Customer Support Services for SaaS Company (5.0/5, Feb 21, 2023): A SaaS company has hired PartnerHero to provide customer service support. Their responsibilities include managing the support tickets process, responding to customers, and keeping on top of the support queue. [Read Full Review](https://clutch.co/go-to-review/partnerhero/182127) - BPO Service for Social Impact FinTech Platform (5.0/5, Feb 23, 2023): PartnerHero provides BPO services for a fintech company. They work remotely using the client’s Salesforce and phone systems. They’ve also handled all the hiring and training processes for the agents.   [Read Full Review](https://clutch.co/go-to-review/partnerhero/182526) ##### Automotive Experience PartnerHero demonstrates strong expertise in the Automotive industry, specifically in EV mobile charging support. Clients commend their affordability, flexibility, and professionalism, noting effective customer support during off-hours and swift response times. Their thorough approach and proactive communication helped enhance customer satisfaction. Overall, feedback highlights PartnerHero's commitment and impact, making them a suitable partner for businesses seeking reliable customer support solutions in the Automotive sector. - 1 review for automotive industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Support for EV Mobile Charging Company (5.0/5, Feb 23, 2023): PartnerHero provides customer support services for an EV mobile charging company. Using Zendesk and Stripe, they cover overnight and weekend hours and answer customers' questions through email. [Read Full Review](https://clutch.co/go-to-review/partnerhero/182513) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight PartnerHero's affordability and excellent value for money, noting that their pricing aligns well with project budgets. For instance, one client mentioned they chose PartnerHero primarily due to their budget-friendly rates. Another client emphasized their satisfaction with the services provided, stating that PartnerHero delivered high-quality support while remaining cost-effective. Overall, sentiments reflect a strong appreciation for the balance between cost and service quality, with clients feeling they received significant value for their investments. [Read All Reviews](https://clutch.co/profile/partnerhero?verified=true#reviews) - $1,000,000 to $9,999,999 (2 reviews) - Less than $10,000 (1 reviews) - $10,000 to $49,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 5 cities - Manhattan, New York (1 projects) - El Segundo, California (1 projects) - Missoula, Montana (1 projects) - Somerville, Massachusetts (1 projects) - Bergen Beach, New York (1 projects) This provider is available in 11 time zones: - Middle East Time (MET) - China Taiwan Time (CTT) - Greenwich Mean Time (GMT) - Central African Time (CAT) - Central European Time (CET) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Australia Central Time (ACT) - Argentina Standard Time (AGT) - New Zealand Standard Time (NST) This provider is fluent in 8 languages: - English - French - German - Italian - Japanese - Portuguese - Romanian - Spanish [View Reviews](https://clutch.co/profile/partnerhero?verified=true#reviews) --- ### [Linkability.us](https://clutch.co/profile/linkabilityus) - $1,000+ minimum project size - $100 - $149 average hourly rate - 2 - 9 employees - Nampa, ID #### Services Provided - Allocation of Expertise by Percentage - 10% Demand Generation Marketing - 20% Marketing Strategy - 30% Sales Outsourcing - 40% Social Media Marketing #### Company description Linkability.us is a social media marketing firm launched in 2018. The small team provides Social Media Marketing and Sales Outsourcing. [Visit Website](https://linkability.us/) --- ### [Imagenet LLC](https://clutch.co/profile/imagenet) - 1,000 - 9,999 employees - Meridian, ID #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 12% Call Center Services - 25% Customer Service Outsourcing - 13% Sales Outsourcing #### Company description Imagenet LLC is a Back Office Outsourcing company. The team specializes in Back Office Outsourcing and Customer Service Outsourcing and is located in Tampa, Florida and Lake Forest, California. [Visit Website](http://imagenetglobal.com) #### 20% of employees work in Meridian office Meridian, ID 690 S. Industry Way 1001 - 2000 employees (877) 272-0705 [See All Locations (5)](https://clutch.co/profile/imagenet#location) --- ### [My Virtual Talent](https://clutch.co/profile/my-virtual-talent) - $1,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees - Blackfoot, ID #### Services Provided - Allocation of Expertise by Percentage - 20% Call Center Services - 20% Digital Strategy - 20% IT Managed Services - 20% Business Consulting - 20% Staffing #### Company description Launched in 2014, My Virtual Talent is a Digital Strategy company. Their team offers Digital Strategy and IT managed services. [Visit Website](https://myvirtualtalent.com/) --- ### [Channel Blend LLC](https://clutch.co/profile/channel-blend) - 250 - 999 employees - Idaho Falls, ID #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 50% Customer Service Outsourcing #### Company description Located in Idaho Falls, Idaho, Channel Blend LLC is a telephone answering service and Customer Service Outsourcing company. The team focuses on Call Center Services and Customer Service Outsourcing. [Visit Website](http://www.channelblend.com/) --- ### [Perlinski & Company](https://clutch.co/profile/perlinski-company) - 2 - 9 employees - Meridian, ID #### Services Provided - Allocation of Expertise by Percentage - 10% Commercial Financing - 20% Financial Consulting - 20% IT Strategy Consulting - 30% Business Consulting - 20% Sales Outsourcing #### Company description Perlinski & Company is a Business Consulting company established in 1989. The team focuses on Business Consulting and IT strategy consulting and is based in Meridian, Idaho. [Visit Website](https://perlinskico.com/) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria. Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them. 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