# Top Inbound Call Center Services Highly reviewed Inbound Voice Services companies include Connext, Big Outsource, Helpware CX, Martal Group, HelpSquad, XACT, Wing Assistant, Uassist.ME, A-SALES AB, Smith.ai. An inbound call center agency can be the difference between a frustrated caller and a lifelong customer. From 24/7 order processing to technical support, these specialists handle every interaction that comes to your business, protecting your brand and boosting retention. Clutch helps you connect with the most trusted inbound call center providers worldwide. Every listing is backed by in-depth client interviews, transparent ratings, and detailed service data, so you can hire with confidence. Use the filters on this page to sort by budget, location, industry focus, languages supported, and more. Looking for regional partners? Explore providers in the United States, United Kingdom, or Canada to start a localized search. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Inbound Call Center Services Ratings Updated: Sep 17, 2026 ### [Connext](https://clutch.co/profile/connext-0) #### 5 out of 5 star rating (7 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Angeles, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 30% Customer Service Outsourcing - 30% Finance & Accounting Outsourcing (FAO) - 20% IT Staff Augmentation #### Company description Connext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training. [Visit Website](https://www.connextglobal.com) #### Transparent The overall sentiment regarding transparency in Connext Global Solutions is highly positive. Clients appreciate the clear and open communication throughout the recruitment process and project management. One client noted that the communication with Connext was 'very good and transparent,' highlighting their proactive and fair approach during challenges, such as the pandemic. This level of integrity and transparency has fostered strong client relationships and contributed to ongoing collaboration. - Staff Augmentation for Accounting Management Firm (5.0/5, Dec 17, 2021): Our communication with the Connext team who helped us recruit and design a workable structure has been very good and transparent. The communication with the team of our resources has taken time to develop. We are still continuing to work on processes and technologies to improve the workflow. [Read Full Review](https://clutch.co/go-to-review/connext-0/7000) #### Experience in 6 industries Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner. [Read All Reviews](https://clutch.co/profile/connext-0?verified=true#reviews) ##### Arts, entertainment & music Experience Connext has proven expertise in the Arts, entertainment & music industry, particularly through their effective call center services for an entertainment company. Clients commend their ability to enhance customer experience, evidenced by reduced guest complaints and improved reservation processes. Their team demonstrates strong alignment with client values and an impressive hiring process. While there are suggestions for increased employee training, overall sentiment remains positive, making them a suitable partner for businesses in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Entertainment Company (5.0/5, Nov 13, 2025): Connext provides call center services for an entertainment company. The team is responsible for handling the entire reservation process and table assignments for the client's Luau event. [Read Full Review](https://clutch.co/go-to-review/connext-0/419708) ##### Real estate Experience Connext has demonstrated strong expertise in the Real Estate sector, particularly in transaction management and business processing. Clients appreciate their reliable recruitment process, which ensures timely access to highly qualified candidates. The company's commitment to client satisfaction is evident in their proactive support and effective communication, fostering a sense of partnership. Overall sentiment is overwhelmingly positive, indicating that Connext is a valuable partner for companies looking to enhance their operational efficiency and grow within the Real Estate industry. - 1 review for real estate industry - 1 review is 5 stars - Unknown avg. project cost - Staff Augmentation for Title & Escrow Company (5.0/5, Jan 23, 2023): Connext provides staff augmentation services for a title and escrow company. They have conducted interviews, selected fit candidates, and provided ongoing support. [Read Full Review](https://clutch.co/go-to-review/connext-0/177516) ##### Financial services Experience Connext has demonstrated robust expertise in the Financial services sector, particularly in enhancing systems and processes for clients like Simpay-Alpha Card. Their effective communication, people-focused approach, and commitment to understanding client needs have resulted in trained and engaged personnel. Clients appreciate their entrepreneurial spirit and ability to align with core values, indicating a strong potential fit for businesses seeking dedicated support in the financial industry. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - IT Staff Augmentation for Payment Services Company (5.0/5, Nov 15, 2022): In need of supporting staff, a payment services company collaborated with Connext. The team deployed technical engineers with excellent industry knowledge across the US market for system updates and data entry.  [Read Full Review](https://clutch.co/go-to-review/connext-0/167252) ##### Software Experience Connext has demonstrated significant expertise in software industry partnerships, particularly in IT expense management. Clients appreciate their ability to rapidly scale teams and provide tailored recruiting strategies. The firm’s commitment to long-term collaboration and proactive communication has resulted in successful project outcomes, including swift team establishment and expansion. Overall, client sentiment is highly positive, highlighting Connext as a reliable partner capable of enhancing operational capabilities within the software sector. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment Services for Expense Management Software Company (5.0/5, Jul 25, 2022): Connext has been hired by an expense management software company for recruitment services. They help the client expand their global presence by bringing in new talents and providing post-hire support. [Read Full Review](https://clutch.co/go-to-review/connext-0/151453) ##### Business services Experience Connext Global Solutions has received positive feedback from clients in the business services industry, particularly for their expertise in optimizing outsourced accounting functions. Clients commend their proactive approach, integrity, and effective communication, which have significantly improved operational processes and reduced costs. The ability to quickly adapt and mobilize resources, especially during challenging times like the COVID-19 pandemic, showcases their commitment to client success. Overall, Connext is seen as a strong partner for businesses looking to enhance efficiency and expand their capabilities. - 1 review for business services industry - 1 review is 5 stars - Unknown avg. project cost - Staff Augmentation for Accounting Management Firm (5.0/5, Dec 17, 2021): A construction accounting management firm hired Connext Global Solutions to augment their staff for their internal processes. The vendor now makes up for nearly two-thirds of their workforce.  [Read Full Review](https://clutch.co/go-to-review/connext-0/7000) ##### Other Industry Experience Connext has garnered positive feedback within the Other Industry sector for its expertise in general accounting and operational support. Clients appreciate their commitment to reducing workloads, facilitating growth, and enhancing employee training. Their effective communication, timely project delivery, and alignment of company values contribute to a strong partnership. Overall, Connext’s ability to quickly scale and provide tailored solutions makes them a suitable choice for companies seeking to improve efficiency and drive growth in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - Unknown avg. project cost - Finance & Accounting Outsourcing for Entertainment Co (5.0/5, Sep 29, 2025): Connext provides outsourced accounting services for an entertainment company. The team handles journal entries, month-end reviews, and other tasks. [Read Full Review](https://clutch.co/go-to-review/connext-0/409539) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner. [Read All Reviews](https://clutch.co/profile/connext-0?verified=true#reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 4 cities - Denver, Colorado (1 projects) - Honolulu, Hawaii (3 projects) - Mechanicsville, Virginia (1 projects) - Trevose, Pennsylvania (1 projects) This provider is available in 7 time zones: - Hawaii Standard Time (HST) - Alaska Standard Time (AKST) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Mountain Standard Time (MST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/connext-0?verified=true#reviews) --- ### [Big Outsource](https://clutch.co/profile/big-outsource) #### 5 out of 5 star rating (52 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - San Pablo City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 20% Call Center Services - 40% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) #### Company description Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours. [Visit Website](https://www.bigoutsource.com/contact-us/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-inbound) #### Experienced The feedback regarding Big Outsource highlights a highly positive sentiment, with clients noting significant improvements in customer service efficiency, such as reducing response times from 18 hours to under 3. The personalized approach in matching VAs to client needs was particularly appreciated, enhancing the overall experience. Clients also reported a notable increase in positive feedback scores and brand ratings. While the service was praised, suggestions for improvement included expanding creative support for listings. - Customer Service Outsourcing for Beauty Brand (5.0/5, Jun 14, 2025): I appreciated that they didn’t just assign someone randomly. There was a clear effort to match me with a VA who had experience in ecommerce and customer service. It felt personalized. Also, her English skills and tone were a perfect fit for my brand voice. [Read Full Review](https://clutch.co/go-to-review/big-outsource/381849) #### Experience in 20 industries Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors. [Read All Reviews](https://clutch.co/profile/big-outsource?verified=true#reviews) ##### Healthcare Experience Big Outsource demonstrates strong expertise in the Healthcare industry, particularly in optimizing operational workflows and enhancing data management. Client feedback highlights their ability to improve project throughput by 25% and enhance client satisfaction through well-structured SOPs. The responsiveness and thoughtful contributions of their virtual assistants were notably praised, indicating a strong alignment with healthcare providers' needs for efficiency and quality care delivery. Overall, Big Outsource appears to be a reliable partner for healthcare businesses seeking administrative support. - 1 review for healthcare industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back Office Outsourcing for Healthcare Company (5.0/5, Aug 5, 2025): Big Outsource provided a healthcare company's virtual assistant services. The team entered contact data, tagged accounts, built automated workflows, transcribed voice notes, and created structured SOPs. [Read Full Review](https://clutch.co/go-to-review/big-outsource/395795) ##### Software Experience Big Outsource has demonstrated notable expertise in the Software industry, particularly in project management and operational efficiency. Clients praise their ability to improve client feedback response times significantly and maintain a high level of organization. Their understanding of branding, despite not being creative experts, adds value to their services. Overall, the sentiment is positive, highlighting their reliability, cultural fit, and commitment to delivering measurable outcomes, making them a strong candidate for businesses seeking software development support. - 1 review for software industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Virtual Assistant Services for Software Company (5.0/5, Jul 30, 2025): Big Outsource provided virtual assistant (VA) services for a software company. The team organized the client's campaign timelines, assets, and client feedback and prepared weekly performance summaries. [Read Full Review](https://clutch.co/go-to-review/big-outsource/394420) ##### Financial services Experience Big Outsource has received positive feedback from clients in the Financial services sector, highlighting their expertise in bookkeeping and financial management. Clients noted a significant improvement in efficiency and accuracy, with one company achieving 99% accuracy in financial records. The provider's project management was praised for timely delivery and responsiveness to client needs. Overall, Big Outsource is recognized for its professionalism, strong alignment with client values, and ability to enhance operational productivity, making them a suitable partner for businesses in this industry. - 2 reviews for financial services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Bookkeeping Services for Accounting Firm (5.0/5, Jul 31, 2023): Big Outsource provides bookkeeping services to an accounting firm. Their tasks include recording the client's financial transactions, reconciling bank statements, and managing accounts payable and receivable. [Read Full Review](https://clutch.co/go-to-review/big-outsource/221277) - VA & Back Office Outsourcing for FinTech Co (5.0/5, Jul 29, 2025): Big Outsource provided a virtual assistant for a fintech company. The team handled email triage, set up client meetings, helped prep weekly analytics reports, and drafted social media captions. [Read Full Review](https://clutch.co/go-to-review/big-outsource/394114) ##### Chemicals & Biotechnology Experience Big Outsource has demonstrated strong expertise in the Chemicals & Biotechnology industry, particularly in enhancing customer service operations. Clients have reported a 40% reduction in response times and a 20% increase in customer satisfaction due to their tailored, proactive support. Their commitment to excellence and efficient project management resulted in measurable improvements, such as reduced complaints and increased retention. Overall, feedback highlights their ability to understand client needs and deliver high-quality, responsive services, making them a valuable partner for businesses in this sector. - 2 reviews for chemicals & biotechnology industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Services for Petrochemical Company (5.0/5, Jul 13, 2023): Big Outsource was hired to enhance the customer service operations of a petrochemical company. The team was responsible for streamlining customer support processes and optimizing response times. [Read Full Review](https://clutch.co/go-to-review/big-outsource/216078) - Virtual Assistant Services for Research Materials Supplier (5.0/5, Jul 25, 2025): Big Outsource provided virtual assistant services for a research materials supplier. The team managed the client's editing calendar, tracked manuscript revisions, and followed up with end clients for payments. [Read Full Review](https://clutch.co/go-to-review/big-outsource/393182) ##### Other industries Experience Big Outsource has demonstrated notable expertise and effectiveness in the Other industries sector, particularly in data management and content enhancement. Clients commend their ability to efficiently handle tasks, reduce preparation time, and enhance the quality of deliverables. Feedback highlights their flexibility, responsiveness, and attention to detail, which have significantly improved operational efficiency. Overall, Big Outsource is regarded as a reliable partner, making them a strong candidate for businesses seeking quality outsourcing solutions in this industry. - 2 reviews for other industries industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Data Entry for E-Commerce Company (5.0/5, Jul 26, 2023): Big Outsource has provided data entry services for an e-commerce company. The team's responsibility has involved inputting manual data into the client's systems. [Read Full Review](https://clutch.co/go-to-review/big-outsource/220125) - Documentation & Transcription for Preservation Mgmt. Company (5.0/5, Jul 1, 2025): Big Outsource provided editing and formatting services for a cultural institution. Their tasks included reformatting PowerPoint decks, creating trainer-facing guides, and transcribing Zoom recordings. [Read Full Review](https://clutch.co/go-to-review/big-outsource/386702) ##### Wellness & Fitness Experience Big Outsource has proven to be a valuable partner in the Wellness & Fitness industry, providing efficient administrative support that enhances client onboarding and financial accuracy. Clients commend their responsiveness and tailored communication, noting significant improvements in workflow efficiency. Their team's understanding of industry nuances contributes to a personalized approach, making them a strong choice for wellness and fitness startups seeking reliable operational support. - 1 review for wellness & fitness industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back-Office Support & Customer Service for Fitness Company (5.0/5, Jun 19, 2025): Big Outsource provided two part-time assistants for a fitness and wellness company. The team focused on financial tracking and documentation and handled client communication and calendar scheduling. [Read Full Review](https://clutch.co/go-to-review/big-outsource/383486) ##### Beauty Experience Big Outsource has demonstrated strong expertise in the Beauty industry, particularly in managing customer inquiries and product listings for clean beauty brands like True Botanicals. Clients have noted significant improvements in customer response times and overall satisfaction, with one review highlighting a boost in star ratings and returning buyers. The company excels in providing personalized support, matching VAs with relevant experience, thereby enhancing the client’s brand voice and customer engagement. Overall, Big Outsource appears to be a valuable partner for businesses in the Beauty sector. - 1 review for beauty industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for Beauty Brand (5.0/5, Jun 14, 2025): Big Outsource provided customer support services for a clean beauty brand. They managed product listing revisions, responded to customer messages, followed up on reviews and feedback, and more. [Read Full Review](https://clutch.co/go-to-review/big-outsource/381849) ##### Education Experience Big Outsource has proven their expertise in the Education industry by enhancing operational efficiency for clients like EdTech companies and educational module providers. Clients have praised their professionalism, responsiveness, and cultural alignment, highlighting significant productivity increases and seamless support integration. With strong project management and a commitment to quality, Big Outsource is well-positioned to meet the unique needs of organizations in the Education sector. - 2 reviews for education industry - 2 reviews are 5 stars - Unknown avg. project cost - Data Entry Process Services for Educational Company (5.0/5, Aug 5, 2023): Big Outsource is responsible for managing the data entry process for an educational company's educational modules. They digitalize the content to streamline the workflow and enhance productivity. [Read Full Review](https://clutch.co/go-to-review/big-outsource/222924) - Customer Service Outsourcing for EdTech Company (5.0/5, May 20, 2025): Big Outsource provides customer service support for an EdTech company. The team collaborates with the client as their internal customer service team to increase their customer service footprint. [Read Full Review](https://clutch.co/go-to-review/big-outsource/375623) ##### Medical Experience Big Outsource has received positive feedback in the Medical industry for their expertise in providing reliable and cost-effective support solutions. Clients appreciate their exceptional communication and responsiveness, which have significantly improved operational efficiency and profitability. The team's proactive approach and ability to adapt quickly to staffing changes have been particularly praised. Overall, Big Outsource is regarded as a reliable partner for businesses seeking to enhance their service delivery in the medical sector. - 1 review for medical industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Call Center Support for Health Consultation Firm (5.0/5, Jul 19, 2023): Big Outsource provides ongoing customer support for a health consultation firm. [Read Full Review](https://clutch.co/go-to-review/big-outsource/217733) ##### Real estate Experience Big Outsource has demonstrated substantial expertise in the real estate industry, particularly in streamlining project management for clients like TN Homebuyers. Their support resulted in reduced turnaround times and enhanced communication, significantly easing operational chaos. Clients appreciate their reliability and adaptability, which allows for a harmonious integration with creative workflows. Overall, Big Outsource is well-regarded for providing valuable assistance that positively impacts efficiency and client satisfaction in real estate projects. - 1 review for real estate industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Video Editing Support for Real Estate Investment Company (5.0/5, May 20, 2025): Big Outsource provided ongoing video editing support for a real estate investment company. They organized the production schedule, followed up on approvals, and kept the client updated on project statuses. [Read Full Review](https://clutch.co/go-to-review/big-outsource/375599) ##### Retail Experience Big Outsource has demonstrated significant expertise in the Retail industry, particularly in enhancing customer service and streamlining back office operations for ecommerce businesses. Clients have praised their ability to integrate seamlessly into brand cultures, resulting in improved customer satisfaction and operational efficiency. Key achievements include a 30% increase in customer feedback ratings and a 40% reduction in order processing time. Their commitment to client success and adaptability to unique business needs positions them as a valuable partner for retail companies. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for E-Commerce Retail Company (5.0/5, Aug 16, 2023): Big Outsource handles an e-commerce retail company's customer service. They've established a dedicated team of agents to manage customer inquiries, complaints, and support requests. [Read Full Review](https://clutch.co/go-to-review/big-outsource/225863) ##### Telecommunications Experience Big Outsource has received positive feedback from telecommunications clients, highlighting their expertise in enhancing customer support and streamlining billing processes. Clients appreciate their strong alignment with company values, effective project management, and swift response to needs, leading to measurable improvements in customer satisfaction and operational efficiency. Their commitment to customer service excellence positions them as a reliable partner for businesses in the telecommunications industry. - 1 review for telecommunications industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support for Telecommunications Company (5.0/5, Aug 5, 2023): Big Outsource provides customer and technical support operations services for a telecommunications company. They manage the billing and collection process and help fasten resolution times. [Read Full Review](https://clutch.co/go-to-review/big-outsource/222928) ##### Beauty & Cosmetics Experience Big Outsource has demonstrated significant expertise in the Beauty & Cosmetics industry, particularly in enhancing administrative efficiency and product information management for clients like IGK Hair. Clients appreciate their professional project management, timely delivery, and responsiveness to specific needs. The firm's commitment to understanding unique business requirements and delivering quality services has led to improved customer satisfaction, making them a strong candidate for businesses seeking reliable support in this sector. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - Unknown avg. project cost - Business & IT Consulting Services for Haircare Company (5.0/5, Aug 5, 2023): Big Outsource was hired to streamline a haircare company's administrative processes. The team oversees these functions, handles backend support, and manages product information to improve efficiency. [Read Full Review](https://clutch.co/go-to-review/big-outsource/222915) ##### Arts, entertainment & music Experience Big Outsource has received positive feedback from clients in the Arts, entertainment & music industry, highlighting their strong understanding of niche industry needs and exceptional customer service. Clients commend their responsiveness and project management capabilities, noting timely delivery and proactive solutions. Their commitment to aligning with client values and fostering a collaborative environment further reinforces their expertise and effectiveness, making them a reliable partner for businesses seeking to enhance operational processes in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support for Driving Technology Company (5.0/5, Aug 4, 2023): Big Outsource provides customer support services for a driving technology company. The team manages customer queries, oversees the ticketing system, and coordinates back-office operations. [Read Full Review](https://clutch.co/go-to-review/big-outsource/222337) ##### Legal Experience Big Outsource has demonstrated notable expertise in supporting legal clients, particularly in personal injury law. Their ability to efficiently manage backlogs and enhance client service through timely delivery of legal documents and support has been well-received. Clients appreciate their responsive project management and alignment in values. However, there is some desire for improved screening of candidates to ensure a consistent work ethic. Overall, they are viewed as a valuable partner in the legal industry. - 1 review for legal industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back-Office Outsourcing for Legal Company (5.0/5, Jul 25, 2023): A legal company has hired Big Outsource for back-office outsourcing. They gather medical records and bills, draft demand letters, assist personal injury clients, and answer phone calls, among other tasks. [Read Full Review](https://clutch.co/go-to-review/big-outsource/219818) ##### Supply Chain, Logistics, and Transport Experience Big Outsource has received positive feedback in the Supply Chain, Logistics, and Transport industry, particularly for their expertise in enhancing customer support. Clients commend their efficient call center management, improved customer satisfaction, and timely project delivery. Their team demonstrates a strong understanding of logistics needs, providing personalized solutions that align with client values. Overall, their professionalism and responsiveness make them a valuable partner for businesses seeking to optimize logistics operations. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Logistics Company (5.0/5, Jul 23, 2023): Big Outsource provided call center services for a logistics company. They were tasked with processing orders, providing real-time shipment updates, and handling customer queries and inbound and outbound calls. [Read Full Review](https://clutch.co/go-to-review/big-outsource/219024) ##### Consulting Experience Big Outsource has demonstrated strong expertise in the Consulting industry, particularly in data management for M&A projects. Clients commend their ethical alignment, effective communication, and timely delivery of services. The feedback highlights their commitment to client values and a supportive work culture, fostering a collaborative environment. Overall, sentiment is highly positive, indicating that potential clients can expect reliable and value-driven consulting support that aligns with their organizational goals. - 1 review for consulting industry - 1 review is 5 stars - Unknown avg. project cost - Business Services for Mergers & Acquisitions Company (5.0/5, Jul 19, 2023): Big Outsource was hired by a mergers and acquisitions company to support their database project. The team has provided a data manager to conduct data research and provide useful insights for the project. [Read Full Review](https://clutch.co/go-to-review/big-outsource/218011) ##### Consumer Products Experience Big Outsource has demonstrated significant expertise in the Consumer Products industry, particularly in enhancing operational efficiency for companies like Fit Organix. Clients praise their structured approach and adaptability, noting a 70% reduction in administrative workload and improved client satisfaction by 15%. Their commitment to timely deliverables and consistent communication has positioned them as a valuable partner for businesses seeking to streamline processes and focus on creative work, making them a strong fit for Consumer Products enterprises. - 1 review for consumer products industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back-Office Outsourcing for Organic Meal Delivery Firm (5.0/5, Sep 7, 2025): Big Outsource provided back-office support to an organic meal delivery firm. They managed client correspondence, drafted content for newsletters and email campaigns, and handled daily administrative tasks. [Read Full Review](https://clutch.co/go-to-review/big-outsource/403957) ##### Information technology Experience Big Outsource demonstrates strong expertise in providing virtual assistance across various sectors within the Information Technology industry. Clients have praised their ability to improve operational efficiency, such as reducing customer response times and organizing complex data systems. The overall sentiment is highly positive, highlighting their professionalism, initiative, and adaptability. Businesses seeking reliable support in customer service, data management, and administrative tasks may find Big Outsource to be an invaluable partner. - 3 reviews for information technology industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Virtual Assistant for IT Co (5.0/5, Jun 12, 2025): Big Outsource provided two virtual assistants for an IT company. The team handled scheduling across multiple calendars, screened emails, and maintained a streamlined Google Drive system. [Read Full Review](https://clutch.co/go-to-review/big-outsource/381438) - Customer Service Outsourcing for Data Platform (5.0/5, Aug 19, 2025): Big Outsource provided a full-time virtual assistant for a data platform. The assistant managed customer service queries on Amazon, tracked inventory, and updated product listings on Amazon and Shopify. [Read Full Review](https://clutch.co/go-to-review/big-outsource/399468) - Back Office Outsourcing for Visualization Studio (5.0/5, Sep 18, 2025): Big Outsource provided customer support outsourcing for a visualization studio. The team responded to customer emails, organized a folder system, logged data into spreadsheets, and cleaned up old records. [Read Full Review](https://clutch.co/go-to-review/big-outsource/407090) ##### eCommerce Experience Big Outsource has received positive feedback for their expertise in managing eCommerce operations, particularly in order processing, invoicing, and enhancing platform aesthetics. Clients commend their project management, timely delivery, and responsiveness to specific needs. Their bilingual capabilities and commitment to quality services significantly improve client satisfaction and operational efficiency, making them a strong candidate for businesses in the eCommerce sector seeking reliable support. - 3 reviews for ecommerce industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Back Office Support & Graphic Design for E-Commerce Platform (5.0/5, Jul 29, 2023): An e-commerce platform has hired Big Outsource to handle their order processing and invoicing processes. They also provide graphic design support for the client's product listings and promotional materials. [Read Full Review](https://clutch.co/go-to-review/big-outsource/221001) - Staffing & Back-Office Outsourcing for E-Commerce Company (5.0/5, Jul 24, 2025): Big Outsource provided two part-time assistants for an e-commerce company. The staff helped the client with report creation, attendance tracking, and managing communication in English and Spanish. [Read Full Review](https://clutch.co/go-to-review/big-outsource/392963) - Virtual Assistant Services for B2B E-Commerce Platform Co (5.0/5, Oct 15, 2025): Big Outsource provided virtual assistant services for a B2B e-commerce platform company. The team managed the client's emails, coordinated customer calls, proofread drafts, and helped prepare content calendars. [Read Full Review](https://clutch.co/go-to-review/big-outsource/413498) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations. [Read All Reviews](https://clutch.co/profile/big-outsource?verified=true#reviews) - $50,000 to $199,999 (15 reviews) - $10,000 to $49,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 7 countries - Australia (1 projects) - Canada (2 projects) - India (1 projects) - Serbia (1 projects) - Switzerland (1 projects) - United States (19 projects) - England (1 projects) This provider is available in 8 time zones: - Central European Time (CET) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Singapore Standard Time (SGT) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/big-outsource?verified=true#reviews) --- ### [Helpware CX](https://clutch.co/profile/helpware-cx) #### 4.8 out of 5 star rating (47 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Lexington, KY #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 50% Customer Service Outsourcing - 10% Data Annotation Services #### Company description Helpware CX is a customer experience and business process outsourcing company offering a diverse range of solutions including customer support, marketing expertise, and technical support services. The reviews highlight their impressive project management, with 100% of clients noting their responsiveness, adaptability, and excellent communication. Helpware CX received overwhelmingly positive feedback, with clients praising their dedication, speed, and alignment with company values. [Visit Website](https://helpware.com/cx/services/inbound-call-center?utm_source=clutch.co&utm_medium=referral&utm_campaign=inbound) #### Patient Clients have consistently praised Helpware for their patience and professionalism, highlighting their ability to effectively manage client interactions during troubleshooting scenarios. One client noted, 'They’re patient, professional, and polite,' emphasizing the positive relationships Helpware builds with users. Additionally, the team consistently meets performance metrics, demonstrating their commitment to quality service. Overall, the sentiment is highly favorable, with clients appreciating Helpware's dedication to addressing issues promptly and maintaining clear communication. - Customer Service Outsourcing for Parking Software Company (5.0/5, Feb 12, 2024): We’ve been impressed by how they deal with clients. They’re patient, professional, and polite. Moreover, they’re constantly building relationships with our client base. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/268263) #### Experience in 13 industries Helpware has demonstrated significant expertise across diverse industries, including telecommunications, information technology, healthcare, eCommerce, and financial services. Feedback highlights their strengths in rapid project management, effective customer support, and adaptability to client needs. The telecommunications sector noted increased customer acquisition, IT firms praised Helpware for staff training and support efficiency, while healthcare clients emphasized improved patient engagement. Overall, sentiment is positive, with clients commending Helpware’s collaborative culture and responsiveness, making them a suitable partner across various sectors. [Read All Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews) ##### Retail Experience Helpware CX has received positive feedback from clients in the Retail industry, highlighting their expertise in order processing and customer interaction management. Clients appreciate Helpware CX's ability to seamlessly integrate with their teams, demonstrating strong communication and responsiveness. The company's training and quick decision-making empower staff to address customer issues effectively. Overall, Helpware CX is well-regarded for enhancing operational efficiency and supporting growth for Retail businesses. - 1 review for retail industry - $10,000 – $49,000 avg. project cost - Customer Service Staff for Sports Gear Rental Company (4.5/5, Apr 24, 2019): A dedicated resource from Helpware helped process orders, coordinate with vendors, and respond to customer inquiries. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/94054) ##### Automotive Experience Helpware CX has demonstrated strong expertise and reliability in supporting digital marketing projects within the Automotive industry. Clients have praised their thorough communication, project management, and timely completion of tasks, contributing positively to business goals. The team's ability to handle diverse projects and their reasonable rates make Helpware CX a strong candidate for companies seeking efficient marketing solutions in the Automotive sector. - 1 review for automotive industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back Office & Digital Marketing Support for Digital Solutions Company (5.0/5, Jan 9, 2019): Helpware helped set up digital marketing accounts in Bing, DoubleClick, Facebook, Google Ads, Google Analytics, and Google Tag Manager. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/42230) ##### Telecommunications Experience Helpware CX has received positive feedback from clients in the Telecommunications industry, highlighting their expertise in customer research and marketing strategies. One client noted that Helpware CX successfully attracted six new customers through their effective engagement. The company's project management was praised for its speed and efficiency, with clients appreciating the prompt communication. Overall, Helpware CX is seen as a strong partner capable of delivering value and impactful results in the Telecommunications sector. - 1 review for telecommunications industry - Unknown avg. project cost - Customer Research Services for Telecommunications Co (4.5/5, May 12, 2026): Helpware CX provided customer research services for a telecommunications company. The goal was to attract customers. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/456537) ##### Information technology Experience Helpware CX has received positive feedback in the Information technology industry, highlighting their expertise in project management, responsiveness, and quality of service. Clients commend Helpware CX for their ability to hire, train, and retain skilled resources effectively while delivering projects on time and within budget. Their strong communication and collaborative approach have been noted as key strengths, contributing to enhanced operational efficiency and cost savings for clients. Overall, Helpware CX is highly regarded as a reliable partner for IT projects. - 2 reviews for information technology industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Image Annotation for Computer Vision Software (5.0/5, May 29, 2019): Helpware annotated thousands of images for computer vision models. They adjusted their internal tools to match the specified business process and did QA. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/109902) - Staff Aug & Back Office Outsourcing for Cybersecurity Co (5.0/5, May 13, 2025): Helpware provided staff augmentation for a cybersecurity company. Helpware assembled a team of 15 resources and provided best practices and process training to support the client's alert monitoring service. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/373970) ##### Other industries Experience Helpware CX has received positive feedback across the Other industries sector, demonstrating its expertise in providing scalable, high-quality customer support and operational solutions. Clients have praised the company's responsiveness, adaptability, and dedication to enhancing customer satisfaction, leading to improved engagement and operational efficiency. The collaborative approach and ability to seamlessly integrate with clients' teams further highlight Helpware CX’s strengths, making it a suitable partner for businesses seeking reliable support in diverse operational tasks. - 28 reviews for other industries industry - 23 reviews are 5 stars - $200,000 – $999,999 avg. project cost - BPO & IT Services for HealthTech Firm (5.0/5, Nov 3, 2021): A health technology company has hired Helpware for their BPO and IT services. The team provides ongoing support for any urgent IT-related matters or business process challenges. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/3930) - Customer Support for Custom Meal Service Provider (5.0/5, Feb 4, 2022): Helpware provides customer support for a custom meal service provider's geographically diverse clientele. Their aim is to increase the client's coverage of time zones with more agents. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/10409) - Call Center Services for Digital Government Partner (5.0/5, Jun 6, 2022): Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/21826) - Staffing for Wine Distributor (5.0/5, Aug 22, 2019): Helpware provided staffing services to a wine business looking to find skilled employees overseas that would assist with customer support. Their team provided training services to potential hires.  [Read Full Review](https://clutch.co/go-to-review/helpware-cx/30582) - Call Center Services for Food & Beverage Company (5.0/5, Aug 10, 2020): Helpware ensures a customer support workforce for a food and beverage company is always available. They guarantee that all calls are being attended and support requests are cleared up immediately. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/35032) - Call Center Services for Nonprofit Organization (5.0/5, Jun 2, 2021): Helpware handles call center services for a nonprofit organization. The team provides daily operational support, making outbound calls to pharmacies and clinics to gather COVID-19 vaccination data. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/41747) - Tech Support for Valet Tech Solution Provider (5.0/5, Jan 25, 2019): Helpware provides software and hardware support for a tech company’s clients. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/49275) - Customer Service via Chat (5.0/5, Feb 1, 2019): Helpware uses ticket tracking software to triage and resolve customer inquiries and drive sales. They also help build/design online stores. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/53030) - Call Center Services for Professional Services Company (5.0/5, Sep 24, 2020): Helpware provides customer support for a resume building website. They were involved in the hiring process, and they brought on qualified services agents to handle incoming calls and field emails. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/71254) - Staff Augmentation for Computer Software Company (4.5/5, Oct 24, 2019): Helpware augmented the staff of a computer software company. Their team was responsible for account management assistance and daily operations. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/72046) - Customer Service Team for Lifestyle Brand (5.0/5, Oct 28, 2019): Helpware provided customer support services for a lifestyle brand. This included responding to inquiries regarding order status, conducting refunds and exchanges, answering incoming calls, and more. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/74209) - BPO Services for Sports Management Technology Platform (4.5/5, May 11, 2020): Helpware supports business processes for a sports management technology platform. They assist customers with technology to build registration profiles in order to extend hours. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/83769) - Customer Support for Lifestyle Product Supplier (5.0/5, Apr 4, 2019): Helpware provides ongoing customer service support for a consumer goods company. They answer all tickets and inquiries on several channels; process defects, refunds, and fraud claims; and log important data. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/84412) - Support Program Dev for Volunteer Computer Software Startup (4.5/5, Oct 12, 2020): Helpware is working on customer support services and establishing a 3-tier customer support program that supports users and provides quick feedback. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/84863) - Research Data for Customer Service & Engagement Platform (5.0/5, Apr 12, 2019): Helpware conducted research on a customer metric to improve a sales process.    [Read Full Review](https://clutch.co/go-to-review/helpware-cx/88216) - BPO for Meditation App Business (5.0/5, Nov 9, 2020): Helpware provides reps to support the organization’s small and medium-sized businesses (SMBs). Their work has involved automating and documenting onboarding processes. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/109848) - Centralization Process & Outsourcing Svcs for Treatment Firm (5.0/5, Aug 18, 2021): Helpware helped a treatment center centralize their processes by identifying their training needs and performance metrics. They continue to provide outsourcing services to the company. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/110972) - Customer Experience Resource Augmentation for Candy Company (4.0/5, Jun 20, 2019): Helpware provided two customer experience representatives to accommodate customer requests during a busy season. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/121165) - Project & Customer Support for MSP Company (5.0/5, Sep 28, 2018): Helpware provided staffing services, including project management and client-facing interaction. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/127349) - Customer Tech Support for IT Company (5.0/5, Oct 4, 2018): Helpware provided remote technical assistance, answering customer questions and resolving issues over the phone. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/129619) - Scaling Customer Support for Womens' Fashion Marketplace (4.0/5, Oct 4, 2018): Helpware provides ongoing customer support for an e-commerce platform. Their customer service representatives correspond via phone, email, and live chat. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/129699) - Customer Support & Back-Office Work for Software Company (5.0/5, Feb 5, 2020): Helpware provides call center services (e.g., live chat, email) to manage a software company's customer support line. They also handle customer billing and subscription-related tasks. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/132716) - Inbound, Outbound, & Back Office for Pain Management Practice (5.0/5, Oct 18, 2018): To better support new clients, Helpware handles administrative processes for a medical practice, including inbound calls, outbound calls, and document management. They also helped digitize internal operations. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/135893) - Video Labeling For IoT Company (5.0/5, Oct 3, 2022): An IoT company hired Helpware to handle their video labeling efforts. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/160836) - Customer Support Services for Grocery Delivery Company (5.0/5, May 1, 2023): Helpware provides customer support services to a grocery delivery firm. They've deployed over 30 agents to provide support in the client's email, text messages, and social media channels. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/198530) - Call Center Services for Hotel Booking Software Company (5.0/5, Aug 21, 2023): Helpware provided call center services for a hotel booking software company. The team implemented a 24/7 multi-lingual support center solution and provided the client with agents. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/226842) - Customer Service Outsourcing for Parking Software Company (5.0/5, Feb 12, 2024): Helpware provides ongoing customer service outsourcing services for a parking software company. The team handles equipment and software; they’re in charge of remotely troubleshooting issues for end clients. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/268263) - Video Dev, Graphics & Digital Mktg for Healthcare Mktg Firm (5.0/5, Aug 7, 2024): Helpware has been hired by a healthcare marketing firm to support their marketing team with video development, graphics, and digital marketing. The team is tasked with applying backroom marketing expertise. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/305795) ##### eCommerce Experience Helpware CX has received positive feedback from clients in the eCommerce industry, highlighting their expertise in customer service solutions. A senior customer support manager noted their alignment in company values and culture, along with their ability to provide customized support. Clients appreciate Helpware CX's responsiveness, timely project management, and cost-effectiveness, resulting in improved customer interaction metrics. Overall, the sentiment indicates that Helpware CX is a strong candidate for eCommerce businesses seeking reliable customer service partners. - 1 review for ecommerce industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support for Clothing Company (5.0/5, Dec 8, 2023): Helpware provides customer support to a clothing company. They provide customer service agents to strengthen the internal sales team and cater to customers. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/254956) ##### Media Experience Helpware CX has received positive feedback from clients in the Media industry, particularly highlighting its expertise in content management and customer support. Clients noted significant improvements in customer satisfaction and engagement metrics, attributing these successes to Helpware CX's proactive project management and flexible approach. The company's ability to provide tailored solutions and maintain consistent communication has been instrumental in driving growth for its Media partners, suggesting that Helpware CX is a strong fit for businesses looking to enhance their customer experience and content strategy. - 2 reviews for media industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Social Media Management for Author (5.0/5, Feb 26, 2019): Helpware manages marketing coordination and social media.  They collaborated on a style guide and now operate a content calendar. The internal team creates the content, which Helpware then edits and posts. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/65247) - Call Center Services for Resume Builder Website (5.0/5, Apr 29, 2021): Helpware provides ongoing call center services for a resume builder website. The team provides product support and technical troubleshooting via email and phone channels. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/138213) ##### Advertising & marketing Experience Helpware CX has received positive feedback from clients in the Advertising & marketing industry, highlighting their expertise in social media strategy, email campaigns, and customized marketing solutions. Clients appreciate Helpware CX's ability to enhance brand presence, streamline workflow, and save time on manual tasks, resulting in increased engagement and client acquisition. Their professional communication and commitment to quality make them a strong partner for businesses seeking to enhance their marketing efforts. - 3 reviews for advertising & marketing industry - Less than $10,000 avg. project cost - Design & SMM for Graphic Design Firm & Online Shop (4.5/5, Jan 13, 2021): Helpware provides ongoing design and social media marketing for a graphic design firm and online shop. The team was hired to provide design and production assistance, as well as create a social media plan. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/34522) - Staffing for Article Engagement Specialists (4.0/5, Oct 5, 2018): Helpware provides assistance with staffing resources for article engagement tasks in German and English. They source and vet potential candidates before training them via video conferences. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/130167) - Staff Augmentation for Marketing Agency (4.5/5, Feb 20, 2020): Helpware buttressed the marketing efforts of an e-commerce-focused marketing agency. They helped the client craft personalized messaging for prospective clients. The team also spearheaded email campaigns. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/144430) ##### Arts, entertainment & music Experience Helpware CX demonstrates strong expertise and effectiveness in providing customer support solutions for the Arts, entertainment & music industry. Clients praise their ability to manage communication channels efficiently and accommodate feedback quickly, resulting in significant time savings and improved service delivery. The 24/7 support ensures coverage for diverse user needs, enhancing customer experience. Overall, the positive sentiment in reviews highlights Helpware CX as a reliable partner capable of adapting to the specific demands of the industry. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Online Store Platform (5.0/5, Dec 17, 2020): Helpware provides ongoing call center services for an online store platform. The team supplies seven days a week coverage and they handle calls, chats, and other support and assistance channels. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/140836) ##### Education Experience Helpware CX has received positive feedback from clients in the Education industry, particularly for its expertise in customer support. Clients appreciate the team's proactive approach and effective communication, which enhances the learning experience for students using educational software. The ability to provide timely and helpful support has been highlighted as a key strength, indicating that Helpware CX is well-equipped to meet the needs of educational organizations seeking reliable assistance. - 1 review for education industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for E-Learning Software Company (5.0/5, Aug 29, 2020): Helpware provided call center services for an e-learning software company. The team provides support to students who are attempting to navigate the software. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/51984) ##### Business services Experience Helpware CX has received positive feedback in the Business services industry for its exceptional support and expertise. Clients appreciate the seamless collaboration and the ability to offload tasks, enabling them to focus on core business activities. The responsiveness and attentiveness of Helpware CX's team are frequently highlighted, along with their capacity to adapt and grow with clients' needs. Overall, Helpware CX demonstrates a strong commitment to enhancing client operations and delivering quality service, positioning itself as a valuable partner in the Business services sector. - 3 reviews for business services industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Administrative and Internal Support for Strategy Consultancy (5.0/5, Oct 23, 2019): Helpware provided branding and design work for a business strategy consulting firm. Their team was an extension of the internal team, bolstering day-to-day operations. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/70882) - Customer Support for Analytics Company (5.0/5, Sep 27, 2018): Helpware provides full-service customer support throughout the business week. The team is contracted on an ongoing basis. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/127201) - Office Support Resources for Hiring Company (5.0/5, Oct 6, 2018): Helpware handles various engineer recruitment processes such as registering new companies, producing weekly reports, managing databases, and facilitating document exchanges with candidates. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/130551) ##### Financial services Experience Helpware CX demonstrates significant expertise in the Financial services industry, with clients praising their ability to provide tailored research and outsourcing solutions. Reviews highlight Helpware CX's proactive approach to understanding complex sectors, particularly in healthcare within finance, and their effective CRM administration. Clients appreciate their high level of integration and communication, contributing to improved operational efficiency and sustained growth. Overall, Helpware CX is recognized as a valuable partner capable of enhancing business performance in the Financial services sector. - 2 reviews for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Mkt Research & CRM Administration for Financial Services Co (4.0/5, Oct 23, 2019): Helpware provides outsourced workforce solutions to a financial services company. They conduct research on operators and themes within the US healthcare services space. The team also administers the CRM. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/70550) - Data Entry & Back Office Support for Marketing Services Company (5.0/5, Oct 17, 2018): Helpware supplements resources for ongoing marketing campaigns. They handle automated outreach efforts and use Zapier to manage relationships. The team oversees event registration and the user database. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/135133) #### Very responsive Helpware CX is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 5 countries - Canada (1 projects) - Georgia (1 projects) - Kenya (1 projects) - New Zealand (1 projects) - United States (40 projects) This provider is available in 32 time zones: - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 16 languages: - Mandarin - English - Spanish - Arabic - Russian - Portuguese - Japanese - German - Korean - French - Vietnamese - Italian - Polish - Ukrainian - Romanian - Dutch [View Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews) --- ### [Martal Group](https://clutch.co/profile/martal-group) #### 4.8 out of 5 star rating (109 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 250 - 999 employees - Oakville, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% AI Agents - 10% Call Center Services - 10% Email Marketing - 70% Sales Outsourcing #### Company description Martal Group is a lead generation company specializing in B2B lead qualification and appointment setting. Feedback from reviews reveals that 90% of clients appreciate their focus on quality over quantity, specifically targeting ideal customer profiles. Martal Group is praised for its organized project management and seamless integration into clients' teams, with several reviews noting their rapid adaptation to clients' markets and value propositions. [Visit Website](https://martal.ca/?utm_source=clutch.co&utm_medium=referral&utm_campaign=clutch-organic) #### Translate ideas into products Martal Group has received positive feedback for their ability to effectively translate complex value propositions into actionable products. A client noted that the Martal team successfully communicated their unique AI-driven supply chain solutions to prospective clients, resulting in a steady influx of opportunities. Overall, the sentiment reflects satisfaction with Martal's capacity to understand and promote innovative concepts, facilitating significant lead generation and client engagement. - Lead Generation for Healthcare AI Company (5.0/5, Aug 3, 2021): The Martal team translates our value proposition to clients and brings in a steady stream of opportunities. [Read Full Review](https://clutch.co/go-to-review/martal-group/98529) #### Experience in 14 industries Martal Group has demonstrated a strong capacity for lead generation across diverse sectors, including Information Technology, Business Services, and Advertising & Marketing. They excel in crafting tailored outreach strategies, utilizing email, LinkedIn, and phone campaigns to engage prospects effectively. Feedback highlights their commitment to quality over quantity, optimizing for fit and engagement. Clients report improved sales conversions and increased awareness in their target markets, indicating that Martal Group is particularly well-suited for tech-driven industries and B2B engagements. [Read All Reviews](https://clutch.co/profile/martal-group?verified=true#reviews) ##### Retail Experience Martal Group has demonstrated strong expertise in the Retail industry, particularly in lead generation and appointment setting for custom printing businesses. A client from The Plug T-Shirt Store praised their alignment in company values and timely delivery of services, which contributed to increased sales revenue. Overall, the sentiment reflects satisfaction with their efforts, although there was a noted need for improved lead quality initially. This positions Martal Group as a competent partner for Retail businesses seeking growth. - 1 review for retail industry - $50,000 – $199,999 avg. project cost - Sales Outsourcing & Lead Gen for Garment Printing Company (3.0/5, Nov 13, 2025): Martal Group provides sales outsourcing and lead generation services for a custom garment printing company. The team is in charge of appointment-setting to increase sales and build a sales funnel.  [Read Full Review](https://clutch.co/go-to-review/martal-group/419706) ##### Supply Chain, Logistics, and Transport Experience Martal Group has demonstrated expertise in the Supply Chain, Logistics, and Transport industry by effectively facilitating outbound sales for clients in need of national accounts. Clients commend their strong communication, timely project management, and impressive results-oriented approach. Overall, the positive sentiment surrounding their services suggests they are a reliable partner for businesses seeking to enhance their sales outreach in this sector. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - Unknown avg. project cost - Sales Outsourcing for Waste Mgmt & Recycling Services Co (5.0/5, Mar 26, 2026): Martal Group provides outbound sales services for a waste management and recycling services company. The team reaches out to potential end clients via cold calling, email, and LinkedIn. [Read Full Review](https://clutch.co/go-to-review/martal-group/445791) ##### Design Experience Martal Group demonstrates strong expertise in design-related lead generation and sales consulting, particularly for clients in the SaaS and IT sectors. Reviews highlight their professional approach, effective communication, and swift results in generating relevant leads. Clients appreciate the tailored strategies provided for the North American market, which, combined with their smooth onboarding process, reflects Martal's commitment to client success in the design industry. - 1 review for design industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation & Consulting for Development Agency (5.0/5, Nov 10, 2021): A development agency needed help with their lead generation and cold selling efforts. They partnered with Martal Group to provide their expertise for the project. [Read Full Review](https://clutch.co/go-to-review/martal-group/4465) ##### Manufacturing Experience Martal Group has received positive feedback from manufacturing industry clients, highlighting their expertise in lead generation and outbound sales efforts. Clients appreciate Martal Group's quick iterations and effective communication, noting successful outcomes such as improved email open rates and scheduled appointments. Overall, the sentiment is favorable, with clients acknowledging the company's cultural fit and timely project management, making Martal Group a strong candidate for manufacturing businesses seeking to enhance their sales processes. - 2 reviews for manufacturing industry - $10,000 – $49,000 avg. project cost - Call Center & Sales Outsourcing for Manufacturing Company (4.0/5, Aug 1, 2024): A manufacturing company hired Martal Group to provide call center and sales outsourcing services. The team was responsible for scheduling meetings with leads via calls and emails. [Read Full Review](https://clutch.co/go-to-review/martal-group/304584) - Lead Generation for Collaborative Robot Manufacturing Co (4.5/5, Mar 17, 2025): Martal Group provides lead generation services for a collaborative robot manufacturing company. [Read Full Review](https://clutch.co/go-to-review/martal-group/360278) ##### Business services Experience Martal Group has received positive feedback from clients in the Business Services industry, highlighting their expertise in lead generation and sales outreach. Clients praised their structured, data-driven approach, effective communication, and professionalism, which resulted in significant increases in qualified leads and sales appointments. The company's adaptability and commitment to understanding client needs were noted as key strengths, making them a reliable partner for businesses seeking to enhance their lead acquisition strategies. - 3 reviews for business services industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Outsourcing Sales for Online Ticket Company (5.0/5, Apr 11, 2022): Martal Group is performing outbound sales outreach. After onboarding, they collaborated with the client to optimize the existing outreach process.  [Read Full Review](https://clutch.co/go-to-review/martal-group/2681) - Lead Generation & Appointment-Setting for Brokerage Firm (5.0/5, Jan 20, 2023): Martal Group provides lead generation and appointment-setting services for a business brokerage firm. They create email and LinkedIn campaigns for a list of qualified leads based on the client's criteria.  [Read Full Review](https://clutch.co/go-to-review/martal-group/177173) - Lead Generation for Talent Cloud Platform (5.0/5, Feb 24, 2025): Martal Group provided lead generation services for a talent cloud platform. They identified target industries and developed a tailored outreach strategy using email, LinkedIn, and phone calls. [Read Full Review](https://clutch.co/go-to-review/martal-group/354921) ##### Software Experience Martal Group has received positive feedback in the Software industry for their lead generation services, demonstrating strong expertise and a collaborative approach. Clients appreciate their proactive communication, responsiveness, and ability to understand unique business needs. The engagement has resulted in a significant quality of leads and ongoing project management support. Overall, Martal Group is highly regarded for their partnership, making them a valuable fit for companies seeking to enhance their growth through effective outreach strategies. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Lead Generation Service for EPM Solution Provider (5.0/5, May 7, 2020): Martal Group provides lead generation services for an EPM solution provider. Based on a target audience, they’ve performed outreach, created sequences, and collaborated on content. [Read Full Review](https://clutch.co/go-to-review/martal-group/81194) ##### Logistics & Supply Chain Experience Martal Group has demonstrated significant expertise in supporting logistics and supply chain businesses, particularly in e-commerce. Clients commend their innovative approach to lead generation and effective communication, resulting in substantial lead generation and sales meetings. The ability to adapt strategies to niche markets illustrates their strengths in identifying opportunities and optimizing outreach. Overall, client sentiment reflects a high level of satisfaction with Martal Group's impact and contribution to the logistics and supply chain sector. - 1 review for logistics & supply chain industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Digital Marketing for E-Commerce Company (5.0/5, Sep 21, 2022): Martal Group is handling an e-commerce company's lead generation efforts through inbound and outbound marketing. They manage the client's email outreach, LinkedIn direct messages, and cold calling efforts. [Read Full Review](https://clutch.co/go-to-review/martal-group/159142) ##### Financial services Experience Martal Group has demonstrated strong expertise in the Financial services industry, particularly in enhancing business marketing and vendor sourcing. Clients commend their ability to articulate complex service offerings effectively and their extensive network of tech vendors. Overall sentiment reflects satisfaction with communication and project management, although some clients noted concerns about cost-effectiveness. This suggests that Martal Group is a viable option for firms seeking to improve client relationships and vendor engagement in the Financial services sector. - 2 reviews for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Tech Vendor Scouting for Financial Services Firm (5.0/5, Nov 13, 2019): Martal Group sourced new tech vendors, coordinating with each to present their products to the in-house solutions team. These vendors would be vetted based on their ability to support third-party projects. [Read Full Review](https://clutch.co/go-to-review/martal-group/85556) - Sales Outsourcing Services for Commercial Collection Agency (4.5/5, May 4, 2024): Martal Group provided sales outsourcing services for a commercial collection agency. The team was responsible for contacting potential leads and booking sales meetings between them and the client. [Read Full Review](https://clutch.co/go-to-review/martal-group/286664) ##### Environmental Services Experience Martal Group has garnered positive feedback in the Environmental Services industry, particularly for its expertise in lead generation for companies utilizing innovative technologies like UAVs for ecological restoration. Clients appreciate their professional communication, timely deliverables, and alignment with company values. The ability to meet or exceed sales quotas underscores their impact, indicating a strong fit for businesses seeking reliable growth solutions in this sector. - 1 review for environmental services industry - $50,000 – $199,999 avg. project cost - Sales Outsourcing for Reforestation Company (4.5/5, Apr 18, 2024): Martal Group provided sales outsourcing services for a deforestation company.  The team was in charge of executing lead-generation campaigns via email.  [Read Full Review](https://clutch.co/go-to-review/martal-group/283372) ##### Research Experience Martal Group has demonstrated strong expertise in lead generation for the Research industry, as indicated by a CEO's positive feedback on their professionalism and effectiveness in email campaigns targeting senior executives. Clients appreciate their responsiveness and cultural alignment, although there is a desire for more quantitative data in reporting. Overall, the sentiment is favorable, highlighting Martal Group's capability to drive measurable results and support growth within research-focused companies. - 1 review for research industry - Less than $10,000 avg. project cost - Lead Generation & Email Mktg for SaaS Sales Research Co (4.5/5, Mar 13, 2024): Martal Group provided lead generation services for a SaaS sales research company. Their work included email marketing campaigns targeted at senior executives of companies within specific industries and sizes. [Read Full Review](https://clutch.co/go-to-review/martal-group/275309) ##### Automotive Experience Martal Group has demonstrated considerable expertise in the Automotive sector, particularly in the EV charging space. Clients have praised their ability to generate high-quality leads and deliver effective marketing campaigns tailored to the industry. The team's experience in automotive-specific outreach strategies has proven valuable, leading to successful engagements with high-level executives. Overall, the sentiment is highly positive, with clients recommending Martal Group for their solid performance and responsive project management. - 1 review for automotive industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation Services for EV Charging Stations Company (5.0/5, Feb 27, 2024): Martal Group provided lead generation for an EV charging stations company through email marketing and sales outsourcing. The team handled email warmup and did omnichannel outreach for the client. [Read Full Review](https://clutch.co/go-to-review/martal-group/271836) ##### Utilities Experience Martal Group has received positive feedback in the Utilities industry, particularly for their expertise in outreach and marketing for water technology solutions. Clients noted their responsive communication and organizational skills, achieving 3-5 booked meetings monthly, although there was a desire for increased meeting outcomes. Overall, Martal Group's alignment with client values and effective project management make them a strong candidate for utilities-focused projects. - 1 review for utilities industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Outreach Marketing & Appointment Setting for Water Tech Firm (5.0/5, Jan 29, 2024): Martal Group provided a water technology company with outreach marketing and appointment setting services. They reached out to water utility companies in the USA and booked meetings. [Read Full Review](https://clutch.co/go-to-review/martal-group/264913) ##### Engineering Experience Martal Group has received positive feedback from clients in the Engineering industry, particularly for their expertise in sales prospecting and lead generation. Clients commend their professional team for delivering results within agreed timelines and effectively understanding technical challenges. The firm's strategic approach, transparency, and commitment to client goals have been highlighted as key strengths. Overall, sentiment is highly favorable, indicating Martal Group's suitability for businesses seeking growth and effective sales strategies in the Engineering sector. - 2 reviews for engineering industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Outbound Lead Generation for Climate Solutions Provider (5.0/5, Dec 12, 2022): Martal Group was hired by a climate solutions provider to handle their outbound lead generation efforts. They're tasked with prospecting and scheduling sales meetings for the client's sales team. [Read Full Review](https://clutch.co/go-to-review/martal-group/171551) - Business Development for LED Lighting Company (5.0/5, Mar 20, 2023): Martal Group helps an LED company with their prospecting and new business development. The project is a collaboration with the internal team. [Read Full Review](https://clutch.co/go-to-review/martal-group/188560) ##### Other Industry Experience Martal Group has received positive feedback from clients in the Other Industry sector, highlighting their expertise in lead generation and sales support. They demonstrate strong understanding of market dynamics and possess effective communication skills. Clients have noted their agility, professionalism, and ability to customize outreach efforts to align with specific business needs. The overall sentiment reflects satisfaction with their impact, evidenced by significant revenue growth and successful lead acquisition, making them a suitable partner for businesses looking to expand in the US market. - 4 reviews for other industry industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Business Development for Technology Transfer Office (4.0/5, Sep 19, 2019): Martal Group sourced industrial partners through customized campaigns. They also identified commercially viable emerging technologies, facilitated research collaborations, and negotiated sponsored research. [Read Full Review](https://clutch.co/go-to-review/martal-group/48288) - Lead Generation for AI Security Firm (5.0/5, Oct 8, 2019): Martal Group generated leads from multiple business segments, including the US market. The team created lists of potential customers, implemented outreach campaigns, and delivered industry-specific blog posts. [Read Full Review](https://clutch.co/go-to-review/martal-group/60314) - Prospecting Leads for Printing Equipment Manufacturer (5.0/5, Jun 22, 2021): Martal Group provides lead prospecting services for a printing equipment manufacturer. Rather than making cold calls, the team sends out initial emails to gauge and nurture interest before making calls. [Read Full Review](https://clutch.co/go-to-review/martal-group/61425) - Lead Generation & Sales Support Services for Software Co (4.5/5, Jul 12, 2021): A European software company partnered with Martal Group to generate leads and sales in the US. The team analyzes the market, identifies potential customers, and secures sales through initial online discussions. [Read Full Review](https://clutch.co/go-to-review/martal-group/78733) ##### Healthcare Experience Martal Group has demonstrated strong expertise in lead generation for the Healthcare industry, particularly in health monitoring solutions for seniors. Clients appreciate their effective communication and ability to quickly understand complex industry specifics. A notable partnership resulted in a successful campaign that generated numerous leads, highlighting their adaptability and commitment to client goals. Overall, Martal Group is viewed positively as a strategic partner for Healthcare projects, with a recommendation to ensure alignment in industry knowledge. - 1 review for healthcare industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Health Data Firm (5.0/5, Jun 18, 2020): Managing lead generation efforts, Martal Group carried out a mass email campaign and conducted follow-up calls. After discovering leads, they passed them on to the internal sales team.  [Read Full Review](https://clutch.co/go-to-review/martal-group/116186) ##### Media Experience Martal Group has received positive feedback from clients in the Media industry, highlighting their expertise in lead generation and market entry strategies. Clients noted the company's effective communication and responsiveness, which significantly contributed to achieving tangible results, such as over 20 MQLs per month and successful product launches in North and Latin America. Their ability to articulate and position client services effectively has been instrumental in securing enterprise-level clients, making them a strong candidate for Media industry projects. - 2 reviews for media industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation Services for 3D Visualization Company (5.0/5, Feb 10, 2021): Martal Group provides outbound sales services for a 3D visualization company. Their main responsibilities involve prospect research, cold-calling, and provide data-driven email campaigns.  [Read Full Review](https://clutch.co/go-to-review/martal-group/63932) - Product-Market Fit Identification for Media Company (5.0/5, Jun 12, 2019): Martal Group presented services to sales representatives in the telecommunications industry with the aim of forging partnerships.  [Read Full Review](https://clutch.co/go-to-review/martal-group/116940) ##### Energy & natural resources Experience Martal Group has demonstrated strong expertise in the Energy & Natural Resources sector, particularly in market research and strategic planning. Clients commend their ability to develop go-to-market strategies and identify local partners for business expansion, contributing to successful project outcomes. Feedback highlights Martal's commitment to collaboration and timely execution, making them a suitable choice for companies seeking support in product commercialization and market entry strategies within the energy domain. - 2 reviews for energy & natural resources industry - $50,000 – $199,999 avg. project cost - Business Assessment & Strategy for Energy Company (4.5/5, Nov 29, 2019): Martal Group reviewed a product's R&D plan and conducted market research, ultimately creating a go-to-market strategy. This included providing an assessment of the potential market size. [Read Full Review](https://clutch.co/go-to-review/martal-group/94257) - Consulting for Natural Gas Company (4.5/5, Jul 6, 2019): Martal Group provided strategic planning services to help a natural gas company expand into the US market. They researched US-based industry vendors and contacted them to create connections.  [Read Full Review](https://clutch.co/go-to-review/martal-group/127978) ##### Chemicals & Biotechnology Experience Martal Group has demonstrated strong expertise in marketing for the Chemicals & Biotechnology industry, providing tailored support for startups aiming to penetrate the US market. Clients note their proactive approach, effective communication, and ability to convert leads into contacts, which enhances business development efforts. The collaboration between Martal Group's marketing strategies and the technical knowledge of clients results in productive outcomes. Overall, their experience and responsiveness make them a valuable partner for companies in this sector. - 1 review for chemicals & biotechnology industry - $50,000 – $199,999 avg. project cost - Sales & Marketing Services for Manufacturing Startup (4.5/5, Jun 17, 2019): Martal Group supports marketing efforts by initiating campaigns and finding relevant contacts. They focus primarily on the US market and help find meaningful leads within the desired audience. [Read Full Review](https://clutch.co/go-to-review/martal-group/119026) ##### IT Services Experience Martal Group has received positive feedback for its expertise in market research and strategic planning within the IT services industry. Clients highlight their ability to craft effective business plans and collateral that facilitate investment and user feedback. Their technical understanding and personalized service have contributed significantly to client success, confirming their strength in helping startups achieve market fit. Overall, Martal Group is well-regarded for delivering impactful solutions tailored to the needs of tech-oriented businesses. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Strategic Consulting & Lead Generation for Auto-Mapping Firm (5.0/5, Sep 15, 2019): Martal Group conducted market research and developed a business strategy for an auto-mapping solutions startup. In their work, the scouted prospective leads and partners. [Read Full Review](https://clutch.co/go-to-review/martal-group/45625) ##### Advertising & marketing Experience Martal Group has received overwhelmingly positive feedback in the Advertising & Marketing sector, with clients praising their lead generation expertise and strategic approach. They excel in enhancing brand visibility, improving sales pipelines, and delivering measurable results. Clients appreciate their responsive communication, alignment with company values, and ability to understand complex offerings. Overall, Martal Group is viewed as a valuable partner, making them an excellent fit for businesses seeking impactful marketing solutions. - 12 reviews for advertising & marketing industry - 11 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation & Advertising for Marketing Tech Platform (5.0/5, May 20, 2022): A marketing technology platform hired Martal Group to assist in the discovery of new and innovative advertisers in the US market. They provide solutions on affiliate marketing technology and services. [Read Full Review](https://clutch.co/go-to-review/martal-group/19830) - Business Development Services for Content Production Company (5.0/5, Jun 6, 2022): Martal Group provides business development services to a content production company. They cultivate a list of names to reach out to, introduce the client's services via digital channels, and more.   [Read Full Review](https://clutch.co/go-to-review/martal-group/21770) - Retail Lead Generation for Customer Insights Firm (5.0/5, Sep 22, 2019): Martal Group provides lead generation and customer account management. They oversee sales operations and assist with sales strategy. Their team onboarded clients and attended conferences to scout for matches.  [Read Full Review](https://clutch.co/go-to-review/martal-group/50285) - Lead Generation for SaaS Data Protection Company (5.0/5, Nov 10, 2020): Martal Group provided digital marketing services for a SaaS data protection company. The team spearheaded the lead generation effort of the client to increase their outreach to prospective enterprise comapany. [Read Full Review](https://clutch.co/go-to-review/martal-group/110252) - Outbound Appointment Setting for Marketing Company (4.0/5, Dec 13, 2022): Martal Group was hired by a marketing company to lead their outbound appointment setting efforts. They're tasked with obtaining leads and reaching out to prospects through phone calls, cold email, and LinkedIn. [Read Full Review](https://clutch.co/go-to-review/martal-group/171750) - B2B Sales Support for Online Incentive Platform (5.0/5, Mar 2, 2023): Martal Group provided B2B sales support for an online incentive platform. The team developed an email campaign to generate leads and scheduled sales meetings for the client. [Read Full Review](https://clutch.co/go-to-review/martal-group/183832) - Outbound Lead Generation for Content Writing Agency (5.0/5, Mar 3, 2023): Martal Group provides outbound lead generation services for a content writing agency. They do everything from prospecting and cold outreach to appointment setting. They've assigned 2–5 teammates to the project.  [Read Full Review](https://clutch.co/go-to-review/martal-group/184522) - Marketing Strategy Development for Digital Marketing Company (5.0/5, Oct 25, 2023): A digital marketing company has hired Martal Group to develop a marketing strategy. The team is tasked with helping the client generate more traffic, grow their online presence, and improve lead generation. [Read Full Review](https://clutch.co/go-to-review/martal-group/243865) - Marketing Strategy for Link Building Agency (5.0/5, Nov 22, 2023): Martal Group worked on several marketing projects for a link building agency. The goal was to generate more traffic, improve visibility, and lift brand awareness through content publication. [Read Full Review](https://clutch.co/go-to-review/martal-group/251161) - Sales Outsourcing & Email Marketing for AI Content Platform (5.0/5, Feb 2, 2024): Martal Group provides sales outsourcing services for an AI content platform. Martal Group has created the client's sales funnel and conducts lead-generation campaigns via email and phone marketing.  [Read Full Review](https://clutch.co/go-to-review/martal-group/266138) - Call Center Services for Consulting Co (5.0/5, Dec 16, 2024): Martal Group provided call center services for a consulting company. The team called target organizations to secure meetings for the client’s field salesforce in an effort to generate leads. [Read Full Review](https://clutch.co/go-to-review/martal-group/337910) - B2B Lead Gen & Appointment Setting for Social Media Mgmt Co (5.0/5, Dec 19, 2025): Martal Group provided business development services for a social media management agency. The team generated and qualified B2B leads and set B2B appointments. [Read Full Review](https://clutch.co/go-to-review/martal-group/426647) ##### Human Resources Experience Martal Group has received positive feedback from clients in the Human Resources industry, highlighting their expertise in recruitment and client collaboration. Clients noted their ability to attract top talent and provide supportive training tools. Overall sentiment reflects high professionalism and adaptability, with reviewers appreciating the transparent communication and proactive project management. The firm is well-regarded for aligning with client values and successfully driving results, making them a strong candidate for organizations seeking HR consultancy. - 2 reviews for human resources industry - 2 reviews are 5 stars - Unknown avg. project cost - Recruitment Services for HR Consulting Firm (5.0/5, Mar 12, 2023): Martal Group provides recruitment services for an HR consulting firm. The team is responsible for recruiting collaborative and creative talent to drive optimal client results. [Read Full Review](https://clutch.co/go-to-review/martal-group/186506) - Email Marketing & Sales Outsourcing for HR Company (5.0/5, Aug 29, 2025): Martal Group provides lead generation services for an HR services company. The team is responsible for generating B2B leads, identifying potential end customers, and scheduling sales meetings. [Read Full Review](https://clutch.co/go-to-review/martal-group/402049) ##### Wellness & Fitness Experience Martal Group has received positive feedback from clients in the Wellness & Fitness industry, showcasing their expertise in lead generation and engagement strategies. Clients commend their proactive communication, adaptability, and deep understanding of market needs, which contribute to successful B2B outreach efforts. Their ability to act as an extension of the client's team and provide valuable insights into best practices enhances brand awareness and lead quality. Overall, their strengths position them as a suitable partner for businesses seeking growth in the Wellness & Fitness sector. - 1 review for wellness & fitness industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - B2B Lead Generation for Bike Leasing Company (5.0/5, Oct 29, 2025): Martal Group has provided B2B lead generation and appointment setting for a bike leasing company. The team's goal is to build early traction in the US market for a new product launch. [Read Full Review](https://clutch.co/go-to-review/martal-group/416551) ##### Consulting Experience Martal Group has received positive feedback for their expertise in IT consulting, particularly in lead generation and outbound marketing strategies. Clients commend their proactive communication, organizational skills, and ability to integrate seamlessly as an extension of the client's team. The measurable outcomes demonstrate significant improvements in lead quality and brand awareness. Overall, Martal Group's adaptability and commitment to collaboration position them as a strong candidate for businesses seeking impactful consulting services. - 1 review for consulting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation Services for IT Consulting Company (5.0/5, Dec 16, 2025): An IT consulting company hired Martal Group to provide lead generation services. The team defined the customer profile, developed outbound messaging, executed multi-channel campaigns, and qualified prospects. [Read Full Review](https://clutch.co/go-to-review/martal-group/425994) ##### Information technology Experience Martal Group has received positive feedback from clients in the Information Technology sector, highlighting their expertise in lead generation and sales engagement. Clients commend their ability to quickly understand complex products and contribute valuable insights to outbound marketing strategies. Many reviews reflect satisfaction with the quality of leads generated and the professionalism of the team. Overall, Martal Group is seen as a capable partner for businesses seeking to enhance their sales pipelines and market reach within the IT industry. - 14 reviews for information technology industry - 11 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Marketing Strategy for a IT Company (5.0/5, Jan 2, 2019): Martal Group helped a portfolio company grow its North American client base. They suggested marketing materials, targeted specific businesses, and acted as sales representatives at meetings. [Read Full Review](https://clutch.co/go-to-review/martal-group/39584) - Direct Marketing for Task Management Company (5.0/5, Jan 8, 2019): Helping a European company extend their reach in the U.S. market, Martal Group oversees direct marketing campaigns, works with clients to close contracts, and attends trade fairs. [Read Full Review](https://clutch.co/go-to-review/martal-group/41468) - Contract Liaison Service for Commercial WiFi Platform (5.0/5, Oct 9, 2019): Martel Group helped test and market the services of a hospitality-industry commercial wifi provider, identifying and setting up a meeting with a strategic partner to help establish the platform. [Read Full Review](https://clutch.co/go-to-review/martal-group/61311) - Business Development & Sales for Management Consultants (5.0/5, Mar 4, 2021): A global management consulting service provider needed to develop a number of government sector opportunities in markets recently added to their portfolio. They hired Martel Group to provide assistance. [Read Full Review](https://clutch.co/go-to-review/martal-group/86770) - Lead Generation Marketing Partnership for SaaS (4.5/5, May 28, 2019): Martal Group did lead generation in a marketing partnership. They ran multiple sales cycles and created targeted campaigns. They also delivered blogs and whitepapers for SEO purposes. [Read Full Review](https://clutch.co/go-to-review/martal-group/109804) - Advertising & Marketing Services for Emergency Services Company (5.0/5, Jun 19, 2019): Martal Group supports sales processes through each step of the funnel. They source clients and engage with leads through personalized sales campaigns, including phone calls and emails.  [Read Full Review](https://clutch.co/go-to-review/martal-group/120142) - Lead Generation for IT Consultancy (5.0/5, Jun 25, 2019): Martal Group did lead creation in the government sector for a video analytic product. Their efforts included sourcing and responding to RFPs, giving demonstrations, and attending sales events and conferences. [Read Full Review](https://clutch.co/go-to-review/martal-group/122729) - Marketing Services for Tech Company (5.0/5, Feb 13, 2020): Martal Group served as a marketing partner and handled automation, product launch email, and call campaigns. They launched three-phase weekly campaigns and signed agreements with content providers. [Read Full Review](https://clutch.co/go-to-review/martal-group/138352) - Lead Gen & Sales Engagement for Crowdsourcing Company (5.0/5, Oct 16, 2023): Martal Group has helped a crowdsourcing company with their lead generation and sales engagement efforts for five years. Their work includes scriptwriting and email, phone, and LinkedIn campaign management. [Read Full Review](https://clutch.co/go-to-review/martal-group/241518) - Lead Gen & Appointment-Setting for Database Solutions Co (5.0/5, Aug 20, 2024): Martal Group provides pre-sales, lead generation, and appointment-setting services for a database solutions company. They've improved the client's outbound messaging and helped expand the US market reach. [Read Full Review](https://clutch.co/go-to-review/martal-group/308643) - Lead Generation for IT Services Company (2.0/5, Jan 25, 2025): Martal Group provided email marketing and fractional BDR services for an IT services company. The goal was to generate leads, improve the sales pipeline, and increase sales. [Read Full Review](https://clutch.co/go-to-review/martal-group/346246) - SMM, Email Mktg & Call Center Services for Automation Co (5.0/5, Nov 19, 2025): Martal Group provides social media, email marketing, and call center services for a process automation company. The team generates leads for the client through cold outreach and LinkedIn marketing. [Read Full Review](https://clutch.co/go-to-review/martal-group/420778) - Lead Generation for IT Company (5.0/5, Feb 12, 2026): Martal Group provides lead generation services for an IT company. The team uses LinkedIn, email campaigns, and cold calling to qualify leads and schedule sales demo appointments. [Read Full Review](https://clutch.co/go-to-review/martal-group/435824) - Sales Outsourcing for MS Unified Support Alternative Firm (4.5/5, Mar 31, 2026): Martal Group provides sales outsourcing services for a Microsoft Unified Support alternative provider. The team handles lead generation, appointment setting, email outreach, and phone outreach. [Read Full Review](https://clutch.co/go-to-review/martal-group/446752) ##### Telecommunications Experience Client feedback highlights Martal Group's strong expertise in the Telecommunications industry, particularly in managed IT services and IoT solutions. Clients commend their effective outreach strategies, ability to generate leads, and deep understanding of technical solutions. Overall sentiment is highly positive, with clients noting improved sales pipelines and strong project management. Companies in the Telecommunications sector seeking to enhance customer engagement and lead generation will find Martal Group a fitting partner. - 2 reviews for telecommunications industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sales & Lead Generation for IoT Solutions (5.0/5, May 4, 2020): Martal Group manages sales and lead generation efforts, working on email and social media campaigns in order to sell the business' products. [Read Full Review](https://clutch.co/go-to-review/martal-group/77382) - Lead Generation Services for Telecommunications Company (4.5/5, Mar 1, 2021): Martal Group does outbound lead generation for a telecommunications company. They reach out to potential customers and create content for digital campaigns. They've also done outreach to existing customers. [Read Full Review](https://clutch.co/go-to-review/martal-group/83143) #### 4.6 out of 5.0 rating for cost What Clients Have Said Client feedback regarding Martal Group's cost and value for money is predominantly positive. Many clients noted that their pricing fits within budget while delivering significant returns. For instance, one client highlighted, 'Martal provided good value for cost,' while another remarked on their 'high-quality prospecting' and 'quick turnaround.' Overall, clients feel that Martal's services justify their expenses due to the consistent delivery of qualified leads and appointments, enhancing the clients' sales pipelines. [Read All Reviews](https://clutch.co/profile/martal-group?verified=true#reviews) - $10,000 to $49,000 (59 reviews) - Less than $10,000 (13 reviews) - $50,000 to $199,999 (10 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 18 countries - Australia (2 projects) - Armenia (1 projects) - Bosnia and Herzegovina (1 projects) - Brazil (1 projects) - Canada (20 projects) - Taiwan (1 projects) - Denmark (1 projects) - Finland (1 projects) - France (1 projects) - Germany (4 projects) - India (3 projects) - Israel (7 projects) - Pakistan (1 projects) - Romania (1 projects) - Russia (3 projects) - Ukraine (1 projects) - United States (53 projects) - England (1 projects) This provider is available in 2 time zones: - Eastern Standard Time (EST) - Pacific Standard Time (PST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/martal-group?verified=true#reviews) --- ### [HelpSquad](https://clutch.co/profile/helpsquad) #### 5 out of 5 star rating (11 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Doylestown, PA #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing #### Company description HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement. [Visit Website](https://helpsquad.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Easy to work with Clients consistently express that HelpSquad is exceptionally easy to work with, demonstrating a willingness to adapt quickly to changing needs. One client noted their impressive responsiveness, stating they are 'very timely and great to work with.' Another highlighted HelpSquad's readiness to implement changes with 'little to no delay.' Overall, the sentiment reflects a strong satisfaction with their collaborative approach and effective communication. - Customer Service Outsourcing for Medical Company (5.0/5, Aug 1, 2024): HelpSquad is very timely and great to work with. I highly recommend them. HelpSquad is very easy to work with and always willing to make changes on the fly with little to no delay. [Read Full Review](https://clutch.co/go-to-review/helpsquad/304600) - Live Chat Support Services for Consumer Products Company (5.0/5, Jul 30, 2024): The HelpSquad team was very responsive and always willing to work with us on bettering the chat experience. Their responsiveness is impressive. [Read Full Review](https://clutch.co/go-to-review/helpsquad/304085) #### Experience in 8 industries HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions. [Read All Reviews](https://clutch.co/profile/helpsquad?verified=true#reviews) ##### Real estate Experience HelpSquad has demonstrated significant expertise in the real estate sector, particularly in residential property management for short-term rentals. Clients appreciate their exceptional communication and the efficiency of their guest services team, which has led to a 25% increase in guest communication hours and a 33% reduction in labor costs. The company's strong alignment with client values and culture, combined with their timely project management, makes them a valuable partner for businesses in the real estate industry. - 1 review for real estate industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Property Management Company (5.0/5, Dec 10, 2025): HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. [Read Full Review](https://clutch.co/go-to-review/helpsquad/424826) ##### Education Experience HelpSquad has received positive feedback from clients in the Education industry for their comprehensive support and innovative solutions. Notably, National University highlighted their effective live chat and call center services, which seamlessly integrated with existing systems like Salesforce. Clients appreciate the personalized service and technical expertise provided at a competitive price. The overall sentiment indicates that HelpSquad is a valuable partner for educational institutions seeking to enhance student engagement and operational efficiency. - 1 review for education industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Staff Aug for Higher Education Institution (5.0/5, Jul 24, 2025): HelpSquad provided live chat and call center staff augmentation for a higher education institution. The team also offered chat analytics and integrated Salesforce into the client's CRM. [Read Full Review](https://clutch.co/go-to-review/helpsquad/393011) ##### Pharmaceuticals Experience HelpSquad has demonstrated expertise in the Pharmaceuticals industry by successfully implementing live chat solutions for clients like Azzur Group. Their responsive project management and ability to meet deadlines have resulted in increased lead generation and improved customer engagement. Clients appreciate the helpfulness and efficiency of their account management team, indicating a strong partnership potential for businesses seeking reliable support in enhancing customer communication. - 1 review for pharmaceuticals industry - 1 review is 5 stars - Less than $10,000 avg. project cost - API Integration for Life Science Community (5.0/5, Feb 29, 2024): A life science community has hired HelpSquad for API integration. The team is helping the client integrate HelpSquad live chat into the client's websites. [Read Full Review](https://clutch.co/go-to-review/helpsquad/272451) ##### Advertising & marketing Experience HelpSquad has demonstrated expertise in the Advertising & marketing industry, particularly in lead generation and customer engagement. Clients have highlighted their impressive customer service and effective 24/7 live chat management, resulting in measurable outcomes such as a consistent increase in leads. With a strong alignment of company values and culture, HelpSquad is well-regarded for their responsiveness and project management, making them a viable option for businesses seeking to enhance their marketing efforts. - 1 review for advertising & marketing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Conversion Optimization for Digital Marketing Agency (5.0/5, Nov 18, 2024): A digital marketing agency hired HelpSquad to increase leads and communicate with customers. The team manages the client's live chat on their website 24/7. [Read Full Review](https://clutch.co/go-to-review/helpsquad/331803) ##### Medical Experience HelpSquad has demonstrated strong expertise in the Medical industry by effectively managing website chats and customer service for clients. Feedback highlights their timely and professional handling of inquiries, as well as their adaptability and willingness to accommodate changes rapidly. The positive sentiment from clients, who appreciate HelpSquad's alignment with company values and efficient project management, indicates that they are a reliable partner for medical businesses seeking enhanced customer engagement. - 1 review for medical industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Medical Company (5.0/5, Aug 1, 2024): HelpSquad has been hired by a medical company to manage their customer service. The team is tasked with responding to chat inquiries, speaking to leads, creating records, and answering any customer questions. [Read Full Review](https://clutch.co/go-to-review/helpsquad/304600) ##### Consumer Products Experience HelpSquad has demonstrated strong expertise in the Consumer Products industry, particularly through its partnership with Mason Bottle. The company effectively enhanced customer service with 24/7 live chat, resulting in a 25% increase in conversion rates and a 15% decrease in abandoned carts. Clients appreciate HelpSquad's responsiveness and alignment with company values, indicating a solid value proposition and commitment to customer centricity, making them a suitable partner for businesses in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - Unknown avg. project cost - Live Chat Support Services for Consumer Products Company (5.0/5, Jul 30, 2024): HelpSquad provides live chat support services for a consumer products company. The team provides round-the-clock customer service through the client's website and addressed concerns professionally.  [Read Full Review](https://clutch.co/go-to-review/helpsquad/304085) ##### Manufacturing Experience HelpSquad has demonstrated expertise in the Manufacturing industry by providing comprehensive support for customer service and sales operations. Clients have praised their ability to improve product development and revenue growth while maintaining low customer churn. The dedicated account management and effective reporting systems have been highlighted as key strengths, ensuring responsive service and transparency. Overall, HelpSquad's capabilities make them a valuable partner for manufacturing firms seeking enhanced operational efficiency and customer engagement. - 1 review for manufacturing industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Service & Sales Support for Survey Kiosk Company (5.0/5, Mar 1, 2024): HelpSquad provides 24/7 customer service to a survey kiosk manufacturer's enterprise-level customers via phone, email, and chat. The team also manages sales executives' calendars and procures prospect lists. [Read Full Review](https://clutch.co/go-to-review/helpsquad/272611) ##### Business services Experience HelpSquad has received positive feedback for its expertise in developing virtual agents tailored to the unique needs of clients in the Business services industry. Clients commend HelpSquad for their strong understanding of requirements, timely delivery, and effective project management. Their solutions have notably improved operational efficiency and reduced workload for businesses. Overall, clients express high satisfaction, making HelpSquad a compelling choice for those seeking reliable support solutions. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Agent Dev for Omnichannel Support Solutions Co (5.0/5, Feb 22, 2024): An omnichannel support solutions company hired HelpSquad for virtual assistant development. Based on the client's needs, the team created a virtual assistant to attend phone calls, emails, and live chats. [Read Full Review](https://clutch.co/go-to-review/helpsquad/270777) ##### Software Experience HelpSquad demonstrates strong expertise in the Software industry, particularly in enhancing lead generation and providing responsive support. Clients have noted a 25% increase in monthly leads, attributing the company’s success to its attentive project management and tailored solutions. Overall sentiment reflects satisfaction with HelpSquad's value and professionalism, making it a viable choice for businesses seeking effective sales support and system-driven engagement. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Software Company (5.0/5, Feb 14, 2024): HelpSquad, LLC provided call center services for a software company. Their responsibilities included providing a sales representative to answer calls after hours and assist in initial leads gathering. [Read Full Review](https://clutch.co/go-to-review/helpsquad/268861) ##### Supply Chain, Logistics, and Transport Experience HelpSquad demonstrates strong expertise in the Supply Chain, Logistics, and Transport industry, as evidenced by their effective support for clients like New Horizon Movers. The company excels in improving booking rates, achieving a closing-to-bookings conversation rate over 35%. Clients appreciate HelpSquad's responsiveness and timely communication, highlighting their value for cost and cultural fit. Overall, HelpSquad is positioned as a reliable partner for businesses seeking to enhance their operational efficiency in this sector. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Moving & Storage Company (5.0/5, Feb 13, 2024): HelpSquad, LLC provides call center services for a moving and storage company. HelpSquad, LLC's sales representative team assists the client with cold calling and managing warm leads. [Read Full Review](https://clutch.co/go-to-review/helpsquad/268656) ##### Healthcare Experience HelpSquad, LLC has demonstrated strong expertise in the Healthcare sector, particularly in virtual assistant services for dental practices. Clients commend their responsiveness, attentiveness to detail, and ability to streamline operations, significantly improving appointment scheduling and billing processes. The impact of their services is evident, with measurable outcomes such as increased collections and enhanced patient access. Overall, HelpSquad is highly recommended for Healthcare businesses seeking efficient support solutions. - 1 review for healthcare industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry (5.0/5, Feb 12, 2024): HelpSquad, LLC provides ongoing virtual assistant services for a dental clinic. The goal is to alleviate the client's internal staff workload. This includes inbound/outbound calls, billing, and data entry. [Read Full Review](https://clutch.co/go-to-review/helpsquad/268247) #### Very responsive HelpSquad is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 9 cities - New Orleans, Louisiana (1 projects) - Rochester, Minnesota (1 projects) - San Diego, California (1 projects) - Lexington, Kentucky (1 projects) - Oak Brook, Illinois (1 projects) - Lawrenceville, New Jersey (1 projects) - Hatboro, Pennsylvania (3 projects) - Quakertown, Pennsylvania (1 projects) - Souderton, Pennsylvania (1 projects) This provider is available in 1 time zone: - Eastern Standard Time (EST) This provider is fluent in 3 languages: - English - Filipino - Spanish [View Reviews](https://clutch.co/profile/helpsquad?verified=true#reviews) --- ### [XACT](https://clutch.co/profile/xact) #### 4.7 out of 5 star rating (34 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 250 - 999 employees - Orlando, FL #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 50% Call Center Services - 30% Customer Service Outsourcing - 10% Staffing #### Company description XACT is a comprehensive customer service and call center solutions provider, offering tailored support across various industries. With an impressive 95% positive feedback rate, XACT is praised for its flexibility, timely project management, and strong partnership ethos. Approximately 80% of reviewers highlight their effective communication and adaptability, while 70% mention their ability to scale talent quickly and meet business needs efficiently. [Visit Website](http://www.myxact.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Open to feedback Client feedback indicates that XACT is highly open to feedback and suggestions throughout their engagements. For instance, one client noted their willingness to address changes during reporting meetings, highlighting a collaborative approach. Another client emphasized their responsiveness and adaptability, stating that adjustments were made based on real-time feedback. Overall, the sentiment reflects a strong appreciation for XACT's open communication and commitment to continuous improvement, fostering effective partnerships. - Call Center Services for Catalog Company (5.0/5, Nov 11, 2022): We’re very satisfied with the work that they’re providing and have been highly impressed with how they’ve been trying to understand our needs. We’re working with a new software system, and they’ve been great about providing us with feedback. They’re very interactive and act like a partner for us. [Read Full Review](https://clutch.co/go-to-review/xact/166577) - Customer Services for Software Development Company (4.0/5, Feb 17, 2021): We had a shared Slack channel that included their entire team. They were always open to my suggestions and feedback based on the information I presented to them. During our reporting meetings with the managers, they were open to addressing any changes that were occurring within the programs and making sure initiatives were thoroughly communicated across the team. [Read Full Review](https://clutch.co/go-to-review/xact/72307) - Call Center Support for Publishing Company (4.0/5, Jun 3, 2019): They’re also open to suggestions. We’re working on changing how we train the agents because sometimes things get lost in translation. It’s challenging because there’s a time interval between when we prepare the trainers and when they train the agents. They’ve been good at making it as seamless as possible, allowing us to come in and train agents directly. Their team adapts quickly to our changing needs and requirements, which is also a plus working with them. [Read Full Review](https://clutch.co/go-to-review/xact/112389) - Call Center Services for Online Education Company (5.0/5, Aug 28, 2020): We had biweekly calls with the trainers at that level. We also put them in our Slack channel. We treated them as an extension of the team; while chat was handled by our employees, XACT handled the phone. Both teams met quite frequently. They did their own quality review process, and we did one as well, so they were really open to real-time feedback from us. [Read Full Review](https://clutch.co/go-to-review/xact/51492) #### Experience in 13 industries XACT has demonstrated expertise across diverse sectors, including eCommerce, Manufacturing, Supply Chain, Insurance, Real Estate, Automotive, Retail, Education, and more. Clients commend their responsiveness, flexibility, and ability to scale support during peak times. Positive feedback highlights their impact on customer satisfaction, operational efficiency, and lead generation. Overall sentiment varies by industry, with particularly strong endorsements in eCommerce and Education, where their tailored solutions effectively enhanced client operations. [Read All Reviews](https://clutch.co/profile/xact?verified=true#reviews) ##### Financial services Experience XACT demonstrates strong expertise in the Financial services industry, particularly in enhancing client support through effective call center solutions. Clients have praised their professionalism and seamless integration of services, highlighting their commitment to training and reporting. The positive sentiment reflects XACT's ability to address industry challenges, improve service levels, and provide reliable support, making them a suitable partner for organizations seeking to enhance their operational capabilities. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - After Hours Call Answering for SaaS Claims Platform (5.0/5, Jul 13, 2018): Xact Telesolutions provided after hours call center support and training of outsourced customer service representatives. [Read Full Review](https://clutch.co/go-to-review/xact/99860) ##### Information technology Experience XACT has garnered positive feedback in the Information technology industry for its expertise and strong performance. Clients appreciate XACT's ability to deliver effective solutions tailored to specific challenges, resulting in significant impact on project outcomes. The overall sentiment highlights XACT's commitment to quality and customer satisfaction, making it a reliable choice for businesses seeking to enhance their IT capabilities. - 1 review for information technology industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Super Tool for Support (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/xact/117117) ##### eCommerce Experience XACT has received positive feedback for its exceptional customer service support within the eCommerce sector. Clients commend XACT's ability to rapidly scale teams, deliver high-quality customer experiences, and maintain flexibility in staffing. The company's proactive approach to understanding business goals and providing tailored solutions has resulted in measurable success, including achieving service level targets and high satisfaction ratings. Overall, XACT is viewed as a strategic partner capable of enhancing customer engagement and operational efficiency in eCommerce. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office & Customer Service for Promotional Products Co (5.0/5, Oct 27, 2025): XACT provides back-office and customer service outsourcing for a promotional products company. The team's agents handle inbound customer inquiries, order status updates, and post-sale assistance. [Read Full Review](https://clutch.co/go-to-review/xact/416086) ##### Manufacturing Experience XACT demonstrates strong expertise in providing customized call center solutions tailored for the Manufacturing industry, particularly in supporting municipal waste management operations. Clients highlight XACT's effective communication, flexibility in managing order fluctuations, and commitment to quality assurance, which collectively enhance customer satisfaction. The positive feedback emphasizes XACT's ability to deliver high-quality service while maintaining cost efficiency, making it a reliable choice for businesses in the Manufacturing sector seeking comprehensive support. - 1 review for manufacturing industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Environmental Systems Company (5.0/5, Jun 30, 2025): XACT provides call center services for an environmental systems company. The team answers calls from residents ordering, checking the status of, or filing complaints about trash and recycling bins. [Read Full Review](https://clutch.co/go-to-review/xact/386326) ##### Supply Chain, Logistics, and Transport Experience XACT demonstrates strong capabilities in the Supply Chain, Logistics, and Transport industry, particularly in providing after-hours support and full-service desk coverage. Clients appreciate the company's bilingual support and value for cost. However, feedback indicates some challenges with timely documentation updates and variability in agent performance, suggesting opportunities for improvement. Overall, XACT is positioned as a reliable partner for those seeking effective logistical support solutions. - 1 review for supply chain, logistics, and transport industry - Unknown avg. project cost - IT Managed Services for Logistics Co (4.0/5, Jan 27, 2025): XACT provides managed IT services for a logistics company. The team has provided full-service desk phone coverage on weekends, evenings, and holidays to escalate time-sensitive issues to on-call staff. [Read Full Review](https://clutch.co/go-to-review/xact/346743) ##### Insurance Experience XACT has demonstrated significant expertise in the Insurance industry by effectively generating warm leads for home warranty providers. Client feedback highlights XACT's strong communication, problem-solving capabilities, and their commitment to enhancing lead quality and conversion rates. Their proactive approach and ability to improve internal management processes have been particularly beneficial, making XACT a compelling choice for businesses in the Insurance sector seeking to optimize their enrollment and lead generation strategies. - 1 review for insurance industry - $50,000 – $199,999 avg. project cost - Outsourced Sales & Call Center for Home Warranty Provider (4.0/5, Sep 25, 2024): XACT provides call center and sales outsourcing services for a home warranty provider. The team receives cold leads, vets the leads to gain and judge interest, and submits warm leads back to the client. [Read Full Review](https://clutch.co/go-to-review/xact/317402) ##### Real estate Experience XACT has demonstrated significant expertise in the Real estate industry, particularly in enhancing productivity for residential property management. Clients have praised XACT for its responsiveness and flexibility in tailoring solutions to meet specific needs, resulting in improved morale and efficiency. The measurable impact includes substantial time savings for accounting staff, which allows for greater focus on core responsibilities. Overall, XACT is positioned as a strong partner for businesses seeking to optimize their operational processes within the Real estate sector. - 1 review for real estate industry - Unknown avg. project cost - Customer Service Outsourcing for Property Management Company (4.5/5, Jul 31, 2024): XACT handled a property management company's customer service efforts. They were responsible for handling all customer service phone calls relating to accounting. [Read Full Review](https://clutch.co/go-to-review/xact/304374) ##### Automotive Experience XACT has demonstrated significant expertise in the Automotive industry, particularly in enhancing customer service operations for e-commerce automotive firms. Clients appreciate their adaptability and structured approach in managing complex challenges, as well as their responsiveness to urgent needs. Overall, the sentiment is positive, with XACT being recognized for aligning with client values and providing effective support in customer service roles, indicating a strong fit for businesses seeking to improve customer engagement and service quality. - 1 review for automotive industry - Unknown avg. project cost - Call Center Services for Wheels E-Commerce Company (4.5/5, Oct 30, 2023): XACT provides customer service support for a wheels e-commerce company. The team is responsible for customer service tickets via Zendesk, assisting customers on the phone with service-related issues. [Read Full Review](https://clutch.co/go-to-review/xact/245450) ##### Retail Experience XACT has demonstrated significant expertise in the Retail industry by effectively managing customer service operations for clients. They provide third-party call center solutions, including order processing and customer inquiries, which have been well received. Clients highlight XACT's proactive approach to understanding their needs, impressive management, and adaptability to new software systems. However, new agents may require time to reach full proficiency. Overall, XACT is viewed as a valuable partner capable of enhancing customer service performance. - 2 reviews for retail industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Xact Solutions Performs Very Well (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/xact/117818) - Call Center Services for Catalog Company (5.0/5, Nov 11, 2022): A catalog company has engaged XACT for call center services. They primarily handle incoming calls from customers placing orders and are responsible for entering them into the client's internal system. [Read Full Review](https://clutch.co/go-to-review/xact/166577) ##### Other industries Experience XACT has received positive feedback within the Other industries sector, showcasing its expertise in delivering effective call center solutions. Clients commend XACT for their ability to quickly ramp up operations, provide tailored training, and maintain open communication throughout projects. Their flexibility and responsiveness have significantly improved client operations, resulting in enhanced customer satisfaction and measurable cost savings. Overall, XACT is well-regarded for its commitment to quality service and adaptability, making it a strong candidate for businesses seeking reliable call center support. - 14 reviews for other industries industry - 6 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Inbound Customer Support for Paints & Coatings Company (5.0/5, Dec 14, 2018): XACT provided customer support augmentation for a paint and coatings company. After vigorous training, they acted as an expert extension of the internal team and reinforced a new consultation service. [Read Full Review](https://clutch.co/go-to-review/xact/35364) - Call Center Services for Dietary Supplements Retailer (4.0/5, Jan 8, 2019): XACT provides call center services to supplement customer experience. The team assists with 24/7 customer support through phone calls. The service is ongoing. [Read Full Review](https://clutch.co/go-to-review/xact/41356) - 24/7 Call Center Services for Dental Business (5.0/5, Sep 17, 2019): XACT provided call center services to a DSO. Approximately 24 agents were assigned to the project. The team offered reporting services and created a dental practice information directory for the agents. [Read Full Review](https://clutch.co/go-to-review/xact/46882) - Call Center Services for Car Sharing Company (5.0/5, Feb 11, 2019): XACT handles calls outside normal business hours, providing customer support and referrals.  [Read Full Review](https://clutch.co/go-to-review/xact/57860) - Customer Services for Software Development Company (4.0/5, Feb 17, 2021): XACT served as the customer service partner to a software development startup. They responded to emails and phone calls at all times of day, helping to handle customer concerns. [Read Full Review](https://clutch.co/go-to-review/xact/72307) - Answering Services for Recreational Events Company (4.5/5, Jun 19, 2018): Xact Telesolutions developed a new staffing model to support their ongoing customer relations services. [Read Full Review](https://clutch.co/go-to-review/xact/91306) - Overflow Helpdesk Answering for Medical Company (4.0/5, Jun 26, 2018): Xact provided a helpdesk answering service, handling thousands of calls and creating a ticket for each caller. [Read Full Review](https://clutch.co/go-to-review/xact/94055) - Telemarketing Services for National Nonprofit (4.5/5, Aug 1, 2018): Xact Telesolutions provides mass calling services, metric reports, QA, and call analysis. [Read Full Review](https://clutch.co/go-to-review/xact/105981) - Centralized Answering Services for Medical Equipment Rental Company (5.0/5, May 30, 2019): XACT provides a centralized 24/7 answering service for each of a company's branches nationwide. They helped create scripts with customized questions and provide text and email follow-up documentation. [Read Full Review](https://clutch.co/go-to-review/xact/111043) - Call Center Services for Telemedicine Company (4.5/5, Aug 24, 2018): Xact provides call center services, including a staff of full- and part-time customer service representatives (CSRs) integrated into the company's workflows. [Read Full Review](https://clutch.co/go-to-review/xact/114304) - Call Center Services for Online Delivery Company (5.0/5, Jul 2, 2020): XACT offered call center services, handling both inbound and outbound calls from customers and merchants. They provided QA services as well as call recordings. [Read Full Review](https://clutch.co/go-to-review/xact/126853) - In-kind Retention Calls for Human Services Nonprofit (5.0/5, Oct 5, 2018): After co-writing a script, Xact Telesolutions made several rounds of retention calls to increase attendance at an upcoming event. They tracked participants, left voicemails, and conducted follow-up calls. [Read Full Review](https://clutch.co/go-to-review/xact/130011) - Call Scheduling & Auditing for Marketing Services Company (4.0/5, Oct 12, 2018): XACT has a long-standing partnership, working with the internal team to validate leads and provide call answering services for third-party clients. [Read Full Review](https://clutch.co/go-to-review/xact/133122) - Call Center Services for Elevator Service Company (4.5/5, Sep 20, 2022): After transferring bank accounts, an elevator service company hired XACT to contact 15,000 customers, set up their email accounts, and access their new payment portals.  [Read Full Review](https://clutch.co/go-to-review/xact/159031) ##### Education Experience XACT has demonstrated significant expertise in the Education industry through its effective customer support and call management services. Clients commend XACT for their ability to improve retention rates and streamline processes, particularly in high-demand periods. Their training and adaptability allow them to integrate seamlessly into existing systems, resulting in reduced error rates and enhanced customer satisfaction. Overall, XACT is regarded as a reliable partner for educational institutions seeking to enhance their service delivery and operational efficiency. - 5 reviews for education industry - 4 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Online Education Company (5.0/5, Aug 28, 2020): XACT provides call center services to an online learning company. They began with an acquisition program and then shifted to a retention program. They help with scripting and training. [Read Full Review](https://clutch.co/go-to-review/xact/51492) - Phone Screening & Triage Support for Public University (5.0/5, Jul 6, 2018): Xact Telesolutions provided 24/7 triage support and customer service to help university students. This included answering inquiries regarding academic programs, site functions, and miscellaneous complaints. [Read Full Review](https://clutch.co/go-to-review/xact/97173) - Call Answering & Support for Culinary School (5.0/5, Jul 11, 2018): Xact Telesolutions provides call center services including FAQ creation, registration processing, and customer service training. [Read Full Review](https://clutch.co/go-to-review/xact/98662) - Call Center Support for Publishing Company (4.0/5, Jun 3, 2019): XACT provides call center support services for a publishing company. The team answers questions about orders and products. They were provided initial training. [Read Full Review](https://clutch.co/go-to-review/xact/112389) - Xact Solutions Makes the Job Easier (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/xact/117441) ##### Arts, entertainment & music Experience XACT has received positive feedback from clients in the Arts, entertainment & music industry for its ability to efficiently manage high call volumes during peak seasons. Clients commend XACT's expertise in handling complex customer inquiries and technical issues, as well as their proactive communication and training approach. The company's responsiveness and capacity to adapt to evolving demands have fostered strong partnerships, making XACT a valuable ally for businesses seeking reliable support in the Arts, entertainment & music sector. - 2 reviews for arts, entertainment & music industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Answering Service for Home Improvement Company (4.5/5, Jun 12, 2018): Xact Telesolutions provides call center support for a home improvement company. During busy seasons, they intercept overflow calls and make appointments via a CRM platform. [Read Full Review](https://clutch.co/go-to-review/xact/88667) - Call Center Services for Holiday Themed Photography Company (5.0/5, Jan 28, 2020): XACT provides flexible call reception services for a holiday event company. Their work includes adjusting staff to respond to dramatic call influxes and establishing a body of knowledge around types of calls. [Read Full Review](https://clutch.co/go-to-review/xact/127424) ##### Advertising & marketing Experience XACT has demonstrated strong expertise in the Advertising & marketing industry, particularly in managing customer service for subscription programs. Clients emphasize XACT's high-quality service and competitive pricing, noting their effective support and responsiveness. The company's commitment to providing detailed reporting on customer interactions further enhances client satisfaction. Overall, XACT is regarded as an excellent choice for businesses seeking reliable customer service solutions within the Advertising & marketing sector. - 1 review for advertising & marketing industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service for Media Company's Clients (5.0/5, Oct 15, 2019): They provide customer service solutions for a media company’s clients. Once representatives were trained and scripts written, XACT took over email and phone customer service. [Read Full Review](https://clutch.co/go-to-review/xact/65272) #### Very responsive XACT is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 2 countries - Singapore (1 projects) - United States (31 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/xact?verified=true#reviews) --- ### [Wing Assistant](https://clutch.co/profile/wing-assistant) #### 4.7 out of 5 star rating (36 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Berkeley, CA #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description Wing Assistant is a virtual assistant service provider, offering a wide range of administrative, customer service, and social media management solutions across various industries. Feedback highlights their impressive integration into clients' workflows, with 80% of reviews praising their timely delivery and proactive communication. However, 10% of reviews noted areas for improvement in personnel selection and billing support. [Visit Website](https://wingassistant.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=clutch-organic) #### Efficient The overall sentiment regarding efficiency in client feedback is overwhelmingly positive. Clients commend Wing Assistant for their timely delivery and seamless integration into existing workflows. For instance, one client noted a '50% faster' task completion rate, while another highlighted a '30% reduction in scheduling errors.' The team is described as 'highly reliable' and 'adaptable,' contributing significantly to operational improvements and overall satisfaction. Communication is consistently cited as clear and proactive, further enhancing their efficient service delivery. - Back Office Outsourcing for Arts & Entertainment Company (5.0/5, Jun 5, 2023): Efficient. I was notably impressed with their great communication and prompt responsiveness. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/206559) - Data Input & Research for Venture Capital Firm (5.0/5, Jan 12, 2023): The team is very efficient, delivers on time, and is always flexible and accessible about adjusting to our priorities. For example, we occasionally have a project that differs from Wing Assistant’s usual tasks. Bipin is very quick to adapt, respond, and learn new tasks by asking questions so he can perform them. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/175723) - Data Entry for Reverse Logistics Firm (5.0/5, Nov 28, 2022): It's been saving us a lot of valuable time and giving us a lot of brainspace knowing this task was running by itself and always completed timely. The we used Slack on a day to day basis for questions and troubleshooting. It's been very smooth and efficient. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/169220) - Virtual Assistant Services for Family Medicine Practice (5.0/5, Feb 12, 2025): Improved Appointment Scheduling Efficiency: Reduction in appointment scheduling errors by 30%. Increase in patient appointment confirmations by 25%. Streamlined Billing and Insurance Processes: 35% decrease in billing errors. 25% faster insurance claim processing times. These outcomes highlight the significant positive impact that Wing AI Technologies' virtual assistants have had on our medical practice, contributing to improved efficiency, patient satisfaction, and overall operational success. Wing AI Technologies demonstrated excellent project management throughout our collaboration. They consistently delivered items on time, ensuring that all tasks and deliverables were completed according to the agreed-upon schedule. Overall, their project management was efficient and reliable, contributing to the success of our partnership. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/351629) - Back Office Outsourcing for Event Planning Platform (5.0/5, Nov 25, 2025): Wing Assistant's work has resulted in faster customer service at a 20% of the cost this service would cost in the US. The team has helped us complete tasks 50% faster. Overall, Wing Assistant has been reliable, efficient, and a meaningful boost to our operations. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/421947) #### Experience in 13 industries Wing Assistant has demonstrated strong capabilities across various industries, including construction, advertising & marketing, healthcare, education, and more. Clients commend their expertise in administrative support, social media management, and data processing, leading to improved operational efficiency and community engagement. The overall sentiment highlights Wing Assistant's proactive communication, timely delivery, and value for cost, making them a suitable partner for businesses seeking support in these sectors. [Read All Reviews](https://clutch.co/profile/wing-assistant?verified=true#reviews) ##### Information technology Experience Wing Assistant has received positive feedback from clients in the Information technology industry for its expertise in lead generation and data collection. Clients appreciate the company's responsiveness, attention to detail, and the quality of work delivered. The ongoing projects demonstrate a strong impact, with measurable outcomes such as active multi-channel campaigns and successful engagement with prospective clients. Overall, Wing Assistant is viewed as a valuable partner for companies looking to enhance their strategic business objectives through tailored IT solutions. - 1 review for information technology industry - 1 review is 5 stars - Unknown avg. project cost - Lead Generation Services for Procurement Solutions Company (5.0/5, Dec 23, 2025): Wing Assistant provides a sales resource who offers lead generation services for a procurement solutions company. The team builds contact lists, imports data into HubSpot, and creates multi-channel campaigns. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/427186) ##### Manufacturing Experience Wing Assistant has demonstrated significant expertise in the Manufacturing industry, particularly in customer service and data management. Clients have praised their seamless integration into existing systems and their ability to provide uninterrupted support, exceeding call answer goals. The positive impact on customer engagement and operational efficiency highlights Wing Assistant's strengths, making them a reliable partner for manufacturing businesses seeking effective support solutions. - 1 review for manufacturing industry - Unknown avg. project cost - Customer Service Outsourcing for Cleaning Systems Company (4.5/5, Jan 13, 2026): Wing Assistant provided customer service support for a cleaning systems company, covering the client's non-business hours on weekdays and providing 24-hour coverage on weekends. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/429629) ##### Construction Experience Wing Assistant has demonstrated significant expertise in the Construction industry, particularly in providing administrative support, real estate due diligence, and document control for land development projects. Clients emphasize their proactive approach, timely delivery, and effective onboarding process, which notably accelerated project initiation. The company's ability to conduct in-depth research and facilitate development approvals adds substantial value, making Wing Assistant a strong contender for businesses looking for reliable support in the Construction sector. - 1 review for construction industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Administrative Support for Land Development Company (5.0/5, Jan 12, 2026): Wing Assistant provides administrative support for a land development company. The team's VA conducts real estate due diligence, researches zoning and utilities, and manages the client's document control. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/429570) ##### Advertising & marketing Experience Wing Assistant demonstrates strong expertise in community management and content creation within the Advertising & marketing industry. Clients have praised their ability to enhance social media engagement and streamline project execution. Feedback emphasizes timely responses, effective strategies, and a seamless alignment with client needs. Overall, the company is recognized for delivering high-quality support that positively impacts community interaction and brand visibility, making it a suitable option for businesses looking to enhance their marketing efforts. - 3 reviews for advertising & marketing industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - SMM & Content Mktg for Digital Marketing Company (5.0/5, Jun 9, 2023): Wing Assistant develops a social media strategy and creates content for a digital marketing company. The team is responsible for setting a weekly editorial calendar, posting, and responding to comments. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/207871) - Social Media Management for Health Supplements Company (4.0/5, Dec 23, 2025): Wing Assistant provides social media management for a health supplements company. The team is responsible for creating and editing content, managing the content library, and drafting social media posts. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/427211) - SMM Services for Marketing Company (5.0/5, Dec 31, 2025): Wing Assistant provides SMM services for a marketing company. The team handles community management, reviewing comments and messages, moderating content, responding to inquiries, and addressing escalations. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/427934) ##### Education Experience Wing Assistant has received positive feedback in the Education industry, particularly for their effectiveness in customer outreach and marketing efforts. Clients appreciate their punctuality and ease of collaboration, highlighting the significant impact on promotional activities and customer engagement. The company demonstrates strong project management skills, delivering results that enhance marketing strategies and customer satisfaction. Overall, Wing Assistant appears to be a strong partner for businesses in the Education sector seeking to improve outreach and marketing initiatives. - 2 reviews for education industry - 2 reviews are 5 stars - Unknown avg. project cost - Customer Service & Sales Outsourcing for Job Consultancy (5.0/5, May 9, 2025): Wing Assistant provided sales outsourcing services for a job consultancy. The team developed and implemented sales strategies, researched potential clients, and closed leads. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/373072) - Marketing & Outreach Services for Education Company (5.0/5, Dec 16, 2025): Wing Assistant provides ongoing marketing and outreach support for an education company. The team creates promotional materials and messages and reaches out to leads via calls, emails, and text messages. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/425929) ##### Other industries Experience Wing Assistant has consistently received positive feedback from clients in the Other industries sector for its efficient operational support and administrative services. Clients appreciate the quick turnaround times, cost-effectiveness, and high-quality work delivered by the team. The ability to seamlessly integrate into existing workflows has also been highlighted, contributing to increased productivity and enhanced customer satisfaction. Overall, Wing Assistant is viewed as a reliable partner that significantly improves operational efficiency, making it a strong fit for businesses seeking support in the Other industries. - 14 reviews for other industries industry - 12 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Three Virtual Assistants for DeFi Investment Management Firm (5.0/5, Nov 25, 2022): Wing Assistant provides virtual assistant services for a DeFi investment management firm. They've trained assistants to acquire the skills the client needs from them. Three VAs have been assigned to the firm. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/168902) - Data Entry for Reverse Logistics Firm (5.0/5, Nov 28, 2022): Wing Assistant provides data entry services to a reverse logistics firm. They input the client's inventory system data that flows through a Slack channel and use their backend data to issue return labels. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/169220) - Virtual Assistance for Startup (5.0/5, Dec 6, 2022): Wing Assistant has been hired by a startup for virtual assistance on their business. The vendor's responsibilities include customer outreach, social media management, product testing, and market research. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/170580) - Candidate Matching for Recruitment Advertising Solution (5.0/5, Dec 6, 2022): A recruitment advertising solution has partnered with Wing Assistant for recruitment services. Taking into consideration the requirements for job openings, the team matches potential candidates to clients. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/170649) - Virtual Assistant & Content Creation for Mobile App Dev Co (5.0/5, Mar 7, 2023): A mobile app design and development company hired Wing Assistant to provide virtual assistant services, scheduling, and content creation. The team sent proposals and followed up with end customers. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/185354) - Customer Service Outsourcing for Nonprofit Organization (4.5/5, Jun 2, 2023): Wing Assistant provides customer service outsourcing for a nonprofit organization. The team is tasked with client communication, time and task management, content revision, document development, and data entry. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/206203) - Research & Content Marketing for Self-Care Subscription Co (5.0/5, Jun 15, 2023): Wing Assistant helps a self-care subscription company with research, brand reports, and product information emails. They assist with survey information and monitor influencer interaction. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/209332) - Virtual Assistant Services for Family Medicine Practice (5.0/5, Feb 12, 2025): Wing Assistant provides virtual assistant services for a family medicine practice. The team handles scheduling, patient inquiries, billing, data management, and operational support. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/351629) - Back-Office Outsourcing for Surgical Robotics Co (5.0/5, Mar 20, 2025): Wing Assistant provided administrative support for a surgical robotics company. The team aimed to help the client save time. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/361187) - Virtual Assistant for Residential Home Construction Company (5.0/5, Mar 20, 2025): Wing Assistant provided virtual assistant services for a residential home construction company. The team processed invoices in QuickBooks, reported on payables, and pulled emails for real estate agents. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/361200) - Virtual Assistant for Senior Care Guidance Company (4.5/5, Apr 23, 2025): Wing Assistant provides ongoing virtual assistant services for a senior care guidance company. The team is responsible for conducting research and updating data related to rates for the client's care communities. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/369395) - Customer Service for Household Items Liquidity Company (5.0/5, Apr 25, 2025): Wing Assistant provides customer support services for a household items liquidity company. The team is responsible for guiding customers through the device trade-in and pickup process and addressing inquiries. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/369931) - Back Office & Sales Outsourcing for Software Company (5.0/5, May 21, 2025): Wing Assistant provides ongoing virtual assistant services for a software company. The team is responsible for onboarding, providing online support, and conducting sales research. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/376110) - Back Office Outsourcing for Event Planning Platform (5.0/5, Nov 25, 2025): Wing Assistant provides operational support and executive assistance for an event planning platform. The team has uploaded photos for customers, scheduled meetings, and arranged travel. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/421947) ##### Home Services Experience Wing Assistant has received critical feedback from clients in the Home Services industry, particularly regarding the effectiveness of their virtual assistants in managing client communications and administrative tasks. Clients have reported increased workloads and poor project management, with tasks often delayed or inadequately completed. Despite a polished marketing presence, the actual service delivery has not met expectations, indicating a need for improvement in verifying assistant qualifications and providing genuine oversight. - 1 review for home services industry - Less than $10,000 avg. project cost - VA & Customer Service Outsourcing for House Cleaning Company (1.0/5, Sep 23, 2025): Wing Assistant provided virtual assistant services for a house cleaning company. The team managed emails, texts, and phone calls, scheduling, data entry, and follow-ups. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/408122) ##### Medical Experience Wing Assistant has received positive feedback in the Medical industry, specifically from a client in mental health. The company effectively assists with daily tasks, client inquiries, and tracking systems, leading to increased practitioner and client engagement. Clients commend Wing Assistant for its dedication, dependability, and excellent customer service. The timely delivery of projects and strong team culture align well with the needs of healthcare providers, making Wing Assistant a suitable partner for businesses in the Medical industry. - 1 review for medical industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Mental Health Private Practice (5.0/5, Apr 28, 2025): Wing Assistant provides ongoing call center services for a mental health private practice. The team assists the client's staff and patients, provides customer support, and provides daily tracking systems. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/370368) ##### Business services Experience Wing Assistant has received positive feedback within the Business services industry for its ability to streamline operations and enhance efficiency. Clients have praised the company's expertise in providing tailored virtual assistant services, which help businesses manage administrative tasks effectively. The overall sentiment highlights Wing Assistant's responsiveness, high-quality support, and commitment to understanding client needs, making it a strong candidate for businesses seeking reliable administrative assistance. - 4 reviews for business services industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Virtual Assistant Services for Biotech Comapny (4.5/5, Dec 2, 2022): A biotech company onboarded Wing Assistant to handle their virtual assistant efforts. The team is in charge of the answer emails, making appointments, researching, and calendaring. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/169937) - Client Services Specialist for Event Planning Company (5.0/5, Dec 8, 2022): Luminary Leaders hired Wing Assistant for a variety of tasks including research, preparing spreadsheets, graphic design, outbound emails and follow-up, appointment scheduling, and website maintenance. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/171111) - VA Team for Web Design Company (5.0/5, Feb 28, 2023): Wing Assistant developed a suite of virtual assistant (VA) services tailored to the client's needs, including website maintenance, customer support, calendar management, budgeting, and other daily operations. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/183370) - Lead Generation Assistance for Nanny Agency (3.5/5, Jun 12, 2023): Wing Assistant assists a nanny agency with their lead generation campaign. Wing Assistant helps with sitters' recruitment and answering phone calls and emails to current and prospective customers. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/208297) ##### Legal Experience Wing Assistant has received positive feedback from clients in the Legal industry, highlighting their expertise in providing part-time administrative support tailored to law firms. Clients appreciate the efficient onboarding process and the ability to increase operational output through services such as data entry and customer service. The overall sentiment reflects satisfaction with Wing Assistant's responsiveness and reliability, making them a strong candidate for legal businesses seeking administrative assistance. - 1 review for legal industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Assistant Services for Law Firm (5.0/5, Jun 5, 2023): Wing Assistant provides a part-time virtual administrative assistant for a law firm. The assistant helps the client with data entry, scheduling, customer service, and digital form creation. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/206631) ##### Arts, entertainment & music Experience Wing Assistant has demonstrated a strong capability in supporting Arts, entertainment & music companies by effectively reducing management workload through dedicated assistance. Clients have praised Wing Assistant for its high ratings, efficient project management, and exemplary communication, resulting in a measurable increase in ROI. The company's prompt responsiveness and alignment with client values highlight its expertise and strengths, making it a suitable partner for businesses seeking to enhance productivity in the Arts, entertainment & music industry. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Arts & Entertainment Company (5.0/5, Jun 5, 2023): An arts and entertainment company has hired Wing Assistant to assist them regarding their daily managerial duties. The team is tasked with reducing the client's workload and management work. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/206559) ##### Real estate Experience Wing Assistant demonstrates significant expertise in the real estate industry, particularly in supporting digital marketing initiatives for property management firms. Clients have praised their team's understanding of marketing needs, seamless communication, and quick responsiveness, which have led to improved operational efficiency. The dedicated support and specific marketing experience of their virtual assistants have made them a preferred choice, ultimately enhancing project outcomes and allowing clients to focus on larger strategic initiatives. - 1 review for real estate industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Digital Marketing Assistant for Real Estate Firm (5.0/5, Feb 18, 2023): Wing Assistant provides ongoing digital marketing campaigns for a real estate and property management firm. The goal is to increase the client's bandwidth. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/181641) ##### Financial services Experience Wing Assistant has proven to be a valuable resource in the Financial services industry, particularly in enhancing operational efficiency through data input and research services. Clients have highlighted the team's promptness, adaptability, and strong communication, enabling better management of deal pipelines. The positive feedback underscores Wing Assistant's ability to understand and meet specific client needs, making it a suitable partner for businesses seeking support in data handling and research within the Financial services sector. - 1 review for financial services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Data Input & Research for Venture Capital Firm (5.0/5, Jan 12, 2023): Wing Assistant provides data entry and research services for a venture capital firm. The team reviews entries from startups seeking financing, inputs data into the client’s CRM, and does complementary research. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/175723) #### 4.8 out of 5.0 rating for cost What Clients Have Said Overall, clients express positive sentiment regarding the cost and value for money offered by Wing Assistant. Many reviews highlight that the pricing fits within budget constraints and delivers good value for the services provided. For instance, one client noted that they achieved operational efficiency at just 20% of the cost compared to domestic services. Another mentioned that the onboarding process was completed swiftly and cost-effectively, allowing them to focus on core tasks. However, there are some concerns about the consistency of service delivery, suggesting room for improvement in certain instances. [Read All Reviews](https://clutch.co/profile/wing-assistant?verified=true#reviews) - Less than $10,000 (11 reviews) - $10,000 to $49,000 (3 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 4 countries - Canada (2 projects) - Puerto Rico (1 projects) - United States (28 projects) - England (1 projects) This provider is available in 6 time zones: - Greenwich Mean Time (GMT) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Australia Central Time (ACT) - Australia Eastern Time (AET) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/wing-assistant?verified=true#reviews) --- ### [Uassist.ME](https://clutch.co/profile/uassistme) #### 4.6 out of 5 star rating (34 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Miami Beach, FL #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 10% Call Center Services - 30% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Uassist.ME is a virtual assistance and outsourcing services company, offering comprehensive support in areas such as customer service, lead generation, and back-office operations. The reviews reflect a high level of satisfaction with 100% of reviewers praising their professionalism, communication, and integration as part of their teams. Many clients appreciate their proactive approach and the cultural fit they offer, with no significant areas for improvement commonly mentioned. [Visit Website](https://www.uassistme.com/request-a-consultation?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Easy to work with Clients consistently express that Uassist.ME is easy to work with, highlighting their strong communication skills and structured approach. One client noted the team's ability to follow instructions effectively, allowing for minimal oversight. Another emphasized the company's customer-focused attitude and the seamless interaction between the virtual assistant and project manager. Overall, the sentiment is positive, with clients appreciating the collaborative nature and responsiveness of Uassist.ME, though some suggest improvements in training for specific tasks. - Remote Sales & Marketing Support for Housing Service (5.0/5, Jan 11, 2019): I rarely have to reach out to my team’s supervisors because the people that work for me have been so self-motivated and easy to work with. They follow instructions so well that I haven’t had to communicate very often outside of them. We have a lot of open communication, and we use Trello to track their workload. [Read Full Review](https://clutch.co/go-to-review/uassistme/43371) #### Experience in 9 industries Uassist.ME has demonstrated strong capabilities across various industries, including Advertising & Marketing, Real Estate, Financial Services, and Food & Beverage. Clients commend their effective communication, proactive approach, and ability to deliver impactful results, such as improved lead generation, enhanced customer service, and streamlined operations. Overall sentiment is highly positive, particularly in Advertising & Marketing and Financial Services, where their expertise significantly contributes to business growth and efficiency. [Read All Reviews](https://clutch.co/profile/uassistme?verified=true#reviews) ##### Food & Beverage Experience Uassist.ME has demonstrated strong expertise in the Food & Beverage industry, particularly in financial processes for companies like Poppi. Their team effectively managed accounts payable and receivable tasks, achieving a 75% reduction in vendor calls and a 15% increase in timely collections. Clients appreciate their proactive communication and commitment to accuracy, which have significantly improved operational efficiency. Overall, Uassist.ME is well-regarded for their adaptability and strong partnership approach, making them a suitable choice for Food & Beverage businesses. - 1 review for food & beverage industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office Accounting Outsourcing for Beverage Manufacturer (5.0/5, Jul 30, 2024): UAM provides ongoing back-office accounting outsourcing services for a beverage manufacturer. The team manages AP and AR invoice data entries, research, and paperwork support.  [Read Full Review](https://clutch.co/go-to-review/uassistme/304121) ##### Financial services Experience Uassist.ME has received positive feedback from clients in the Financial services industry, highlighting their expertise in data management and customer assistance. Clients commend their proactive approach, effective communication, and ability to integrate seamlessly into existing teams. Notable strengths include improving efficiency in CRM back-office tasks, enhancing service delivery, and contributing to significant business growth. Overall, Uassist.ME is recommended for firms seeking reliable support that aligns closely with their operations and enhances their productivity. - 4 reviews for financial services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Administrative Support for Mortgage Company (5.0/5, Nov 8, 2021): Uassist.ME provides administrative support for a mortgage company. They're helping the client organize customer files and conduct follow-up calls as needed. [Read Full Review](https://clutch.co/go-to-review/uassistme/4288) - Data Entry for Outsourced Accounting Firm (4.5/5, Aug 18, 2021): Uassist.ME helps the client with data entry and other clerical work. After some training, they started downloading bank statements, collecting invoices, and importing them into the client's ERP system daily. [Read Full Review](https://clutch.co/go-to-review/uassistme/110885) - BPO for Financial Services Company (4.5/5, Aug 19, 2021): A financial services company hired Uassist.ME to provide BPO services. They manage banking imports and reconciliation for the client's customers, and deliver reports to the team's accountants, among other tasks. [Read Full Review](https://clutch.co/go-to-review/uassistme/111842) - Back Office Outsourcing for Fintech Company (5.0/5, Aug 9, 2022): A fintech company hired Uassist.ME to provide back office outsourcing. They take care of data-related CRM activities to streamline the client's processes. [Read Full Review](https://clutch.co/go-to-review/uassistme/153424) ##### Healthcare Experience Uassist.ME has demonstrated strong expertise in the Healthcare industry, particularly through their effective assistance in patient engagement and administrative tasks for dental and medical device businesses. Clients highlight their responsiveness and the positive impact on patient retention and operational efficiency. Their bilingual capabilities enhance communication with diverse patient populations. Overall, Uassist.ME is viewed as a reliable partner that contributes to improved workflow and reduced overhead costs, making them a suitable choice for Healthcare providers seeking support. - 2 reviews for healthcare industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistance & Translation for Dentistry Business (4.0/5, Jul 28, 2021): Uassist.ME provided virtual assistance and back-office support for a dentistry firm. Their tasks involve reaching out to patients and verifying insurance benefits. They also provided translation services.  [Read Full Review](https://clutch.co/go-to-review/uassistme/93405) - Call Services & Support for Medical Provider (5.0/5, Jul 23, 2019): Uassist.ME provides follow-up calls to the customers of a healthcare product provider. The teammate calls each customer, reads from a prepared script and delivers daily progress reports on the number of calls. [Read Full Review](https://clutch.co/go-to-review/uassistme/136853) ##### Media Experience Uassist.ME has received positive feedback from clients in the Media industry for their reliable project management support. One client highlighted a full-time assistant's effectiveness in handling project tasks, enabling the client to focus on higher priority work. The assistant's timely communication and thoroughness in following instructions were particularly noted as strengths. Overall, Uassist.ME's expertise in virtual assistance has proven invaluable, enhancing operational efficiency for media marketing projects. - 1 review for media industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Virtual Assistant Services for Online Media Mktg Company (5.0/5, Jul 28, 2021): Uassist.ME is providing virtual assistant services to a marketing company. Their work mainly revolves around completing the client's internal project management tasks such as providing monthly reports. [Read Full Review](https://clutch.co/go-to-review/uassistme/93333) ##### Environmental Services Experience Uassist.ME has demonstrated strong expertise in providing administrative support to businesses in the Environmental Services sector, notably in tree services. Clients praise their effective communication, problem-solving abilities, and solid project management. The engaged team members are noted for their proactive involvement and adaptability, contributing positively to the overall efficiency of operations. This consistent positive feedback suggests that Uassist.ME is well-suited for organizations seeking reliable support in the Environmental Services industry. - 1 review for environmental services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Administrative Assistance for Tree Cutting Company (5.0/5, Apr 26, 2021): Uassist.ME provides administrative assistance to a tree cutting company. The assistant assigned for the project helps the client with research, customer service, problem solving, and activities coordination. [Read Full Review](https://clutch.co/go-to-review/uassistme/134529) ##### Information technology Experience Uassist.ME has received positive feedback from clients in the Information technology sector, particularly for their reliability and effective remote assistance. Clients highlight their expertise in providing cost-effective virtual executive assistants who seamlessly integrate with existing teams. The company demonstrates strong communication skills and initiative, ensuring smooth collaboration. Overall, Uassist.ME is well-regarded for meeting the demands of growing technology firms, making them a valuable partner for businesses seeking efficient support. - 1 review for information technology industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Assistant for Digital Lending Platform (5.0/5, Apr 19, 2021): Uassist.ME supplies a technology company with a virtual executive assistant. The assistant helps support the executive team's bandwidth. [Read Full Review](https://clutch.co/go-to-review/uassistme/128976) ##### Consumer Products Experience Uassist.ME demonstrates significant expertise in the Consumer Products industry, particularly in managing customer service for e-commerce businesses. Clients highlight their strong team dynamics, adaptability to unique brand personas, and impressive customer satisfaction rates, achieving 97% based on extensive engagement. The personalized approach and effective communication foster a collaborative relationship, making Uassist.ME a suitable partner for businesses looking to enhance customer interactions and maintain high service standards. - 1 review for consumer products industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Management for Startup E-Commerce Company (5.0/5, Mar 12, 2021): Uassist.ME provides customer service management for a small e-commerce company. They handle all the communication channels with the clients including emails, Zendesk tickets, and online chat support. [Read Full Review](https://clutch.co/go-to-review/uassistme/95612) ##### Food & Beverages Experience Uassist.ME demonstrates strong expertise in the Food & Beverages industry, providing valuable support to clients like Pica, a Venezuelan restaurant. Clients appreciate their bilingual capabilities, rapid turnaround times, and cost-effectiveness. Their assistance ranges from customer relations and vendor management to graphic design, showcasing their adaptability and efficiency. Overall, Uassist.ME's commitment to client needs and detailed reporting makes them a reliable choice for businesses seeking virtual support in this sector. - 1 review for food & beverages industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO & Virtual Assistance for Restaurant (5.0/5, Jul 20, 2020): A longtime partner, Uassist.ME provides ongoing BPO and virtual assistance services. They respond to customers, create graphic designs, and identify and manage vendors. The team also developed a website. [Read Full Review](https://clutch.co/go-to-review/uassistme/140083) ##### Legal Experience Uassist.ME has received critical feedback from legal industry clients, highlighting significant concerns regarding their virtual assistant services. Clients reported substandard work quality, including frequent grammatical and spelling errors, and inadequate project management. The firm's inability to deliver promised hours of work consistently led to frustration. Overall, the sentiment is negative, indicating a lack of expertise and reliability, which may deter potential clients in the legal sector seeking competent support. - 1 review for legal industry - Less than $10,000 avg. project cost - Virtual Assistant & Web Dev for Law Firm (1.5/5, Apr 28, 2020): Uassist.ME was hired as a virtual assistant and web developer for a law firm. The team was responsible for managing emails and calendars, communicating with vendors, and handling travel arrangements. [Read Full Review](https://clutch.co/go-to-review/uassistme/72695) ##### Construction Experience Uassist.ME has demonstrated strong expertise in the Construction industry by providing exceptional administrative support to design and construction firms. Clients praise the professionalism, communication, and organizational skills of their assistants, noting significant improvements in workflow and team efficiency. The positive sentiment reflects their ability to seamlessly integrate into teams, alleviating workload pressures and contributing to project success without any reported areas for improvement. - 1 review for construction industry - 1 review is 5 stars - Unknown avg. project cost - Virtual Assistant for Design & Construction Company (5.0/5, Apr 28, 2020): Uassist.ME served as a virtual assistant for a design and construction firm. This included managing calendars, conducting research, and handling purchases. [Read Full Review](https://clutch.co/go-to-review/uassistme/72635) ##### Other Industry Experience Uassist.ME has received positive feedback from clients in the Other Industry, highlighting their expertise in customer service and administrative tasks. Clients appreciate the efficiency, communication, and transparency provided by their virtual assistants, which have significantly improved productivity and allowed businesses to focus on core activities. Overall, the sentiment is highly favorable, with clients noting that Uassist.ME has been instrumental in driving operational success and enhancing business performance. - 2 reviews for other industry industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service for Craft Spirits E-Commerce Business (5.0/5, Mar 9, 2020): Uassist.ME supplies virtual assistants (VAs) who provide ongoing customer service and data entry support for a spirits marketplace. [Read Full Review](https://clutch.co/go-to-review/uassistme/32585) - Virtual Assistant for Engineering Firm (4.5/5, Sep 4, 2019): Uassist.ME provides a virtual assistant to a small engineering firm. The assistant handles administrative tasks, such as bookkeeping, managing arrangements and calendars, and set up reports.  [Read Full Review](https://clutch.co/go-to-review/uassistme/38014) ##### IT Services Experience Uassist.ME is recognized for its professionalism, proactive engagement, and adaptability in the IT Services sector. Clients commend their ability to generate high-quality leads and deliver valuable insights that enhance marketing strategies. Their collaborative approach and commitment to acting as an extension of the client's team contribute positively to business outcomes. Overall, Uassist.ME is highly recommended for organizations seeking results-oriented support in lead generation and sales pipeline development. - 1 review for it services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Sales Outsourcing Services for Cybersecurity Company (5.0/5, Sep 26, 2025): Uassist.ME provides telemarketing services for a cybersecurity company. The team manages outreach, generates leads, engages with prospects, and contributes to the client's sales pipeline. [Read Full Review](https://clutch.co/go-to-review/uassistme/409191) ##### Contracting Experience Uassist.ME demonstrates significant expertise in the Contracting industry, particularly in enhancing customer service and operational efficiency. Clients report a 28% reduction in dropped calls and improved satisfaction scores due to effective communication and scheduling support. The provider's commitment to proactive assistance and detailed project management has garnered positive feedback, reflecting their ability to adapt and address complex challenges. Overall, Uassist.ME is a reliable choice for businesses seeking to optimize client interactions and service delivery. - 1 review for contracting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Landscaping Company (5.0/5, Oct 2, 2025): Uassist.ME provides virtual assistant services for a landscaping company. The team is responsible for managing the client's schedules and field team assignments and communicating with clients and teams. [Read Full Review](https://clutch.co/go-to-review/uassistme/410552) ##### Real estate Experience Uassist.ME has received positive feedback from various clients in the real estate sector, highlighting their exceptional expertise in lead management, administrative support, and marketing strategies. Clients noted significant improvements in workflow efficiency and lead conversion rates, with one client reporting a 10% increase in conversions. The team's bilingual skills and commitment to client satisfaction emphasize their value in enhancing operational efficiency and business growth. Overall, Uassist.ME is recommended for real estate firms looking for reliable and skilled support. - 7 reviews for real estate industry - 5 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Management Services for Real Estate Management Company (5.0/5, Jun 7, 2022): Uassist.ME was a real estate management company’s lead management partner. Their team of 15 resources worked closely with the client to qualify, nurture, and prime leads.  [Read Full Review](https://clutch.co/go-to-review/uassistme/21965) - IT Support for Real Estate Investment Firm (5.0/5, Jan 15, 2021): Uassist.ME provides ongoing technical and lead generation support to a property management and private equity firm. This includes call center services. [Read Full Review](https://clutch.co/go-to-review/uassistme/37203) - Remote Sales & Marketing Support for Housing Service (5.0/5, Jan 11, 2019): Uassist.ME provides a remote team to perform administrative and marketing tasks for a property management firm. They interact with clients, close deals, and coordinate digital marketing and content efforts. [Read Full Review](https://clutch.co/go-to-review/uassistme/43371) - Virtual Assistant & Mktg Strategy for Real Estate Agency (4.0/5, Nov 5, 2021): Uassist.ME provides a virtual assistant to perform administrative duties. They communicate with customers, manage the client's social media, and so on. They're also helping with marketing and transcription. [Read Full Review](https://clutch.co/go-to-review/uassistme/56897) - Virtual Assistant for a Realty Team (5.0/5, Feb 11, 2019): Uassist.ME provides an outsourced, virtual office assistant to answer incoming phone calls for a real estate firm. [Read Full Review](https://clutch.co/go-to-review/uassistme/57743) - BPO Services & Social Media Marketing for Realtor (5.0/5, Jun 5, 2020): Uassist.ME provided BPO services and social media marketing for a realtor. The assistant handled back-office responsibilities ranging from following up with clients to managing schedules to rebranding efforts. [Read Full Review](https://clutch.co/go-to-review/uassistme/105579) - Web Dev & Digital Strategy for Real Estate & E-Commerce Co (4.0/5, Jul 10, 2020): Uassist.ME built a website for a real estate and e-commerce company. They also implemented a digital strategy that included SMM, creative, logo design, and branding. They even support bookkeeping and paperwork. [Read Full Review](https://clutch.co/go-to-review/uassistme/132977) ##### Advertising & marketing Experience Uassist.ME has garnered positive feedback from clients in the Advertising & Marketing industry, highlighting their expertise in managing digital marketing tasks such as campaign management, content creation, and customer service. Clients praise their effective communication, timely responses, and ability to integrate seamlessly with in-house teams, resulting in improved operational efficiency and quicker project turnarounds. The overall sentiment reflects that Uassist.ME is a reliable partner for agencies seeking to enhance their service offerings and manage workload effectively. - 6 reviews for advertising & marketing industry - 5 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for Digital Marketing Agency (5.0/5, Nov 1, 2021): A digital marketing agency needed a partner to handle all of their billing emails and customer information updates. They hired Uassist.ME based on their past experience of working together. [Read Full Review](https://clutch.co/go-to-review/uassistme/3428) - Virtual Administrative Services for Agency (5.0/5, Aug 15, 2019): Uassist.ME provided virtual administrative services.  [Read Full Review](https://clutch.co/go-to-review/uassistme/25673) - LinkedIn Lead Generation for Digital Marketing Firm (4.5/5, Mar 5, 2020): Uassist.ME provided an outsourced human assistant to manage LinkedIn outreach and marketing campaigns through direct messaging. The assistant was given metrics to hit.  [Read Full Review](https://clutch.co/go-to-review/uassistme/30404) - Accounting & Virtual Assistance for Digital Marketing Agency (5.0/5, Jan 12, 2022): A digital marketing agency has saught Uassist.ME's help in fulfilling their organizational needs through virtual assistance. The team also provides tech support, bookkeeping, and campaign management services. [Read Full Review](https://clutch.co/go-to-review/uassistme/110001) - Virtual Assistant for Full-Service Marketing Agency (5.0/5, Jul 9, 2020): Uassist.ME provided a virtual assistant for a full-service creative agency. They crafted copy for email newsletters and generated blog content. They’re working to develop an ad strategy for third-party clients. [Read Full Review](https://clutch.co/go-to-review/uassistme/132202) - Customer Service for Business Consultants (5.0/5, Jul 23, 2019): Uassist.ME handles onboarding and customer service for an entrepreneurship consulting company. They field questions over phone, email, and through the website. [Read Full Review](https://clutch.co/go-to-review/uassistme/136867) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Uassist.ME's cost-effectiveness and strong value for money. For instance, one client noted a significant return on investment, stating they save approximately eight hours daily, allowing for greater focus on revenue-generating activities. Another client emphasized their satisfaction with the affordable pricing structure and high-quality service, which they found superior to local options. Overall, the sentiment is positive, with many clients expressing that Uassist.ME delivers exceptional services at competitive rates. [Read All Reviews](https://clutch.co/profile/uassistme?verified=true#reviews) - $10,000 to $49,000 (9 reviews) - Less than $10,000 (8 reviews) - $50,000 to $199,999 (6 reviews) - $200,000 to $999,999 (1 reviews) #### Very responsive Uassist.ME is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [A-SALES AB](https://clutch.co/profile/sales-ab) #### 4.8 out of 5 star rating (68 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Ed, Sweden #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 10% Email Marketing - 80% Sales Outsourcing #### Company description A-SALES AB is a lead generation and appointment-setting company. Reviews are mixed, with approximately 71% positive feedback highlighting their effective project management and targeted outreach skills, leading to significant improvements in lead generation and booked appointments. However, 29% of reviews express dissatisfaction, citing poor communication, unmet expectations, and inadequate results. [Visit Website](https://www.a-sales.co/clutch-contact) #### Flexible Client feedback highlights A-SALES AB's exceptional flexibility in adapting to evolving project requirements. One client noted their responsiveness and ability to meet deadlines without compromising quality, while another emphasized their understanding of specific needs and willingness to adjust strategies accordingly. Overall sentiment is highly positive, with clients appreciating A-SALES AB's adaptable approach, which significantly contributed to achieving project goals. - Appointment Setting for Lead Generation Agency (4.0/5, May 20, 2024): They have met our goals and are very responsive to our changing requirements. An understanding of our requirements plus the fact that they are very flexible. [Read Full Review](https://clutch.co/go-to-review/sales-ab/289674) - Lead Generation Services for IT Company (5.0/5, Apr 2, 2024): Never missed a beat, they delivered results punctually, but it was their responsiveness that solidified our partnership. They weren't just meeting our needs, they were anticipating and adapting to them, guiding us towards the next opportunity. Few can match the agility and flexibility that they brought to the table. [Read Full Review](https://clutch.co/go-to-review/sales-ab/279509) - Lead Gen & Appointment Setting for Video Solutions Company (5.0/5, Mar 29, 2024): Always on the ball and time-conscious, they met deadlines without sacrificing quality. They were responsive and adaptable to our needs, adopting a flexible approach to address our evolving requirements. Their prompt deliverables and receptivity to feedback made for a seamless collaboration. [Read Full Review](https://clutch.co/go-to-review/sales-ab/278749) - Sales Outsourcing & Lead Generation for Compliance Platform (5.0/5, Feb 25, 2025): 2. Responsiveness & Adaptability They are highly responsive to feedback, making adjustments to sales messaging, lead qualification criteria, and outreach strategies as needed. Communication is efficient and proactive, with regular check-ins to align sales development efforts with our company's objectives. If any issues arise, they address them promptly and work collaboratively to resolve bottlenecks. Scalability & Flexibility Their sales process can be scaled quickly to match business needs, whether it's increasing outreach volume or refining targeting based on market response. [Read Full Review](https://clutch.co/go-to-review/sales-ab/355309) #### Experience in 10 industries A-SALES AB has demonstrated expertise across various industries, including Information Technology, Business Services, Advertising & Marketing, and Healthcare. Feedback highlights their strengths in lead generation, appointment setting, and market penetration strategies. Clients across sectors report significant improvements in qualified meetings and pipeline growth. Overall, sentiment is positive, particularly within IT and Business Services, where their tailored approaches and responsive project management have been notably effective. [Read All Reviews](https://clutch.co/profile/sales-ab?verified=true#reviews) ##### Construction Experience A-SALES AB has demonstrated expertise in the Construction industry, particularly in masonry, by successfully generating a steady pipeline of qualified opportunities for clients. Positive feedback highlights their structured outreach tailored to the unique needs of construction trades, effective communication, and timely deliverables. Clients appreciate their alignment with company values and the ability to adapt strategies to specific project requirements, making them a strong candidate for businesses seeking growth in the Construction sector. - 1 review for construction industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Lead Generation Services for Construction Company (5.0/5, Nov 22, 2025): A-SALES AB provides lead generation services for a construction company. They research and build lists of relevant prospects and run outreach campaigns using cold emails and phone calls. [Read Full Review](https://clutch.co/go-to-review/sales-ab/421366) ##### Consumer Products Experience A-SALES AB has demonstrated significant expertise in the Consumer Products industry, particularly in enhancing brand awareness and generating warm leads. Clients appreciate their flexible and solution-oriented approach, which fosters effective collaboration. Their ability to adapt to specific needs and provide valuable insights has resulted in successful outcomes for projects, making them a strong candidate for potential partnerships in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Sales Outsourcing for Sustainable Paper Company (5.0/5, Apr 25, 2024): A-SALES AB provides sales outsourcing services for a sustainable paper company. This includes leveraging outbound email to initiate direct sales conversations and follow up on leads. [Read Full Review](https://clutch.co/go-to-review/sales-ab/284751) ##### Government Experience A-SALES AB has received positive feedback from government industry clients, highlighting their expertise in market awareness and lead generation. Clients noted the company's ability to set qualified appointments and facilitate entry into new markets, while demonstrating responsiveness and a commitment to addressing challenges. Their organized project management and high-quality deliverables have contributed to successful outcomes, making A-SALES AB a strong candidate for government entities seeking effective consulting services. - 2 reviews for government industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Sales Outsourcing for Business Location Consultancy (5.0/5, Mar 13, 2025): A-SALES AB provided a business location consultancy with sales outsourcing services, including market research and lead generation. They ran targeted outreach campaigns and booked meetings with prospects. [Read Full Review](https://clutch.co/go-to-review/sales-ab/359494) - Outreach Strategy for Government Consulting Co (5.0/5, Mar 14, 2025): A government consulting company hired A-SALES AB to drive market awareness through an outreach strategy. The team set qualified appointments matching the client's ideal customer profile. [Read Full Review](https://clutch.co/go-to-review/sales-ab/359688) ##### Manufacturing Experience A-SALES AB has received positive feedback from clients in the Manufacturing industry, highlighting their expertise in lead generation and sales development. Clients appreciate their ability to deliver high-quality leads that align with specific target markets, resulting in increased sales pipelines and successful meetings. Their proactive communication, adaptability to client needs, and effective project management are consistently noted as strengths. Overall, A-SALES AB is viewed as a reliable partner for manufacturing companies seeking to enhance market penetration and drive growth. - 2 reviews for manufacturing industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Email Marketing for 3D Manufacturing Solutions Company (5.0/5, Mar 10, 2024): A 3D manufacturing solutions company hired A-SALES AB for their email marketing campaign services. The team is tasked with target marketing, content development, and ongoing maintenance. [Read Full Review](https://clutch.co/go-to-review/sales-ab/274566) - Sales Outsourcing & Lead Generation for Compliance Platform (5.0/5, Feb 25, 2025): A-SALES AB provided lead generation and sales outsourcing services for a compliance management platform. The team conducted outbound prospecting, lead qualification, appointment setting, and sales reporting. [Read Full Review](https://clutch.co/go-to-review/sales-ab/355309) ##### Education Experience A-SALES AB has garnered positive feedback from clients in the Education industry, showcasing their expertise in lead generation and sales strategy. Clients commend their responsiveness, quality of meetings generated, and alignment with company values. Their ability to deliver qualified leads and manage expectations has positioned them as a valuable partner for education-focused organizations, making them a strong candidate for potential clients seeking growth in this sector. - 1 review for education industry - 1 review is 5 stars - Unknown avg. project cost - Lead Generation for Education Company (5.0/5, Dec 10, 2024): A-SALES AB provided lead generation services for an education company's end client. The team was responsible for creating a pipeline and sales-qualified meetings. [Read Full Review](https://clutch.co/go-to-review/sales-ab/336535) ##### Financial services Experience A-SALES AB has received positive feedback from clients in the financial services industry, demonstrating expertise in lead generation and market analysis. Clients appreciate their proactive project management, effective communication, and ability to adapt in challenging environments. Notably, their contributions have led to significant increases in qualified appointments and improved prospect engagement, making them a strong candidate for businesses seeking reliable support in financial services. - 2 reviews for financial services industry - 2 reviews are 5 stars - Unknown avg. project cost - Demand Genetation Marketing for Financial Services Co (5.0/5, Dec 10, 2024): A-SALES AB generated leads for a financial services company. The team also conducted outbound prospecting activities to organizations that fit the client's target market. [Read Full Review](https://clutch.co/go-to-review/sales-ab/336649) - Sales Outsourcing & Lead Gen for Financial Services Company (5.0/5, Jun 4, 2026): A-SALES AB provides sales outsourcing and lead generation services for a financial services company. The team is responsible for booking appointments, securing calls, and conducting market analysis. [Read Full Review](https://clutch.co/go-to-review/sales-ab/462096) ##### Healthcare Experience A-SALES AB has demonstrated significant expertise in the Healthcare industry, particularly in behavioral health and home care. Clients have praised their ability to generate qualified leads and facilitate successful sales meetings, with one client reporting over $12M in submitted offers. Their responsiveness, continuous improvement, and transparent reporting have been highlighted as strengths, making them a strong partner for healthcare companies seeking to enhance market presence and optimize lead generation. - 2 reviews for healthcare industry - 2 reviews are 5 stars - Unknown avg. project cost - Lead Gen, Qualification & Appointment for Home Care Company (5.0/5, May 29, 2025): A-SALES AB provides ongoing lead generation services for a home care company. The team is responsible for generating leads, conducting outreach, and setting up qualified sales meetings with business owners. [Read Full Review](https://clutch.co/go-to-review/sales-ab/378176) - Email Marketing for Healthcare Company (5.0/5, Aug 17, 2025): A-SALES AB provides lead generation services for a healthcare company. They manage the client's email marketing campaigns, from building prospect lists to writing and launching personalized sequences. [Read Full Review](https://clutch.co/go-to-review/sales-ab/398852) ##### Software Experience A-SALES AB has received overwhelmingly positive feedback from clients in the software industry, highlighting their expertise in lead generation and pipeline development. Clients commend their structured project management, proactive communication, and tailored outreach strategies that effectively engage decision-makers. The measurable outcomes include increased qualified meetings and improved conversion rates, which underscore their impact on clients' sales processes. Overall, A-SALES AB is well-suited for businesses seeking reliable partners to drive sales growth and market penetration. - 8 reviews for software industry - 8 reviews are 5 stars - Less than $10,000 avg. project cost - Email Outreach for AI Solutions Provider (5.0/5, Mar 3, 2024): A-SALES AB spearheads an AI solutions provider's email outreach campaigns. They aim to increase the client's qualified sales calls. [Read Full Review](https://clutch.co/go-to-review/sales-ab/272858) - Lead Gen & Appointment Setting for Video Solutions Company (5.0/5, Mar 29, 2024): A video solutions company hired A-SALES AB to gain more qualified appointments with their target audience. The team also worked on advancing the prospects through the client’s sales pipeline more efficiently. [Read Full Review](https://clutch.co/go-to-review/sales-ab/278749) - Email Marketing & Lead Generation for WealthTech Company (5.0/5, May 6, 2024):  A-SALES AB has implemented an email marketing campaign and identified relevant leads for a wealthtech company. This includes ensuring content is delivered to leads and crafting email scripts and follow-ups. [Read Full Review](https://clutch.co/go-to-review/sales-ab/286837) - Call Center Services & Market Research for Software Company (5.0/5, Aug 14, 2024): A-SALES AB provides cold calling, cold email, and A/B testing services for a software company. They conduct market research and help with pipeline generation. [Read Full Review](https://clutch.co/go-to-review/sales-ab/307450) - Lead Generation Services for Software Company (5.0/5, May 6, 2025): A-SALES AB provides lead generation services for a software company. The team has generated qualified leads in sub-industries for the client's business needs. [Read Full Review](https://clutch.co/go-to-review/sales-ab/372249) - Sales Outsourcing & Lead Geneneration for B2B SaaS Company (5.0/5, Aug 20, 2025): A-SALES AB provides ongoing sales outsourcing services for a B2B SaaS company. The team engages with enterprise accounts and sets meetings with qualified leads using email and phone outreach. [Read Full Review](https://clutch.co/go-to-review/sales-ab/399733) - Lead Generation Services for Software Company (5.0/5, Nov 22, 2025): A-SALES AB is helping a software company run their outbound lead generation efforts. The team is tasked with building targeted contact lists and designing the outreach approach for each segment. [Read Full Review](https://clutch.co/go-to-review/sales-ab/421364) - Sales Outsourcing & Email Mktg Services for AI Software Co (5.0/5, Nov 28, 2025): A-SALES AB offers sales outsourcing, email marketing, and call center services for an AI software company. The team has built an outbound growth channel to increase the volume of qualified sales conversations. [Read Full Review](https://clutch.co/go-to-review/sales-ab/422603) ##### Supply Chain, Logistics, and Transport Experience A-SALES AB has garnered positive feedback from clients in the Supply Chain, Logistics, and Transport industry, highlighting their expertise in generating qualified sales meetings through effective cold outreach strategies. Clients appreciate their swift project management and dedicated support, which have led to measurable outcomes, including over 20 qualified meetings. Their commitment to enhancing market presence, particularly in the competitive Western and AU markets, and their value-driven approach make them a strong fit for businesses seeking growth in this sector. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - Unknown avg. project cost - Sales Outsourcing Services for E-Commerce Fulfillment Co (5.0/5, Aug 23, 2025): A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. [Read Full Review](https://clutch.co/go-to-review/sales-ab/400495) ##### Human Resources Experience A-Sales AB has received positive feedback from clients in the Human Resources industry, highlighting their expertise in lead generation and client acquisition. Clients appreciated their tailored approach, effective project management, and ability to deliver qualified leads, significantly enhancing sales pipelines. The company's commitment to understanding client goals and providing strategic insights was noted as a key strength, making them a valuable partner for HR agencies seeking to grow their client base. - 4 reviews for human resources industry - 4 reviews are 5 stars - Less than $10,000 avg. project cost - Cold Email Outreach Services for HR Company (5.0/5, Mar 3, 2024): An HR company has partnered with A-SALES AB for cold email outreach services. Using the client's ideal customer profile, they schedule sales meetings with qualified leads. [Read Full Review](https://clutch.co/go-to-review/sales-ab/272864) - Lead Generation & Email Outreach Campaigns for HR Agency (5.0/5, Mar 11, 2024): An HR agency has hired A-SALES AB to generate high-quality leads. The team handles email outreach campaigns for the client and experiments with various strategies to provide insights into market demands. [Read Full Review](https://clutch.co/go-to-review/sales-ab/274826) - Lead Generation Services for Recruitment Firm (5.0/5, Mar 30, 2024): A-SALES AB provided lead generation services for a recruitment company. The team was in charge of implementing well-thought-out email and SMS marketing campaigns. [Read Full Review](https://clutch.co/go-to-review/sales-ab/279004) - Lead Generation & Appointment Setting Services for HR Co (5.0/5, Nov 28, 2025): An HR company hired A-SALES AB to strengthen outbound lead generation and create a flow of qualified B2B meetings. The team was responsible for prospect research, campaign launches, and follow-up cycles. [Read Full Review](https://clutch.co/go-to-review/sales-ab/422606) ##### Advertising & marketing Experience A-SALES AB has received positive feedback within the advertising and marketing industry for their expertise in lead generation and appointment setting. Clients appreciate their responsive communication, timely delivery of services, and effective strategies that lead to a consistent pipeline of qualified meetings. Their ability to balance personalization with scalability, along with a commitment to client success, positions them as a strong partner for businesses seeking growth in this sector. - 14 reviews for advertising & marketing industry - 12 reviews are 5 stars - Less than $10,000 avg. project cost - Outbound Marketing & CRM Consultation for Digital Mktg Firm (5.0/5, Oct 4, 2023): A-SALES AB develops and executes outbound marketing services for a digital marketing agency. They also provide CRM and sales automation consultation. [Read Full Review](https://clutch.co/go-to-review/sales-ab/237985) - Email Marketing Outreach for Digital Marketing Agency (5.0/5, Oct 12, 2023): A digital marketing agency hired A-SALES AB to provide ongoing email marketing and outreach services, with the goal of acquiring three paying clients within three months. [Read Full Review](https://clutch.co/go-to-review/sales-ab/240267) - Lead Gen & Email Mktg for Digital Marketing Agency (4.0/5, Feb 26, 2024): A-SALES AB led a digital marketing firm's lead generation efforts, including making lead lists, contacting potential end clients, and booking meetings. They also managed the client's email marketing campaigns. [Read Full Review](https://clutch.co/go-to-review/sales-ab/271553) - Email Marketing & CRM Consultation for Advertising & Marketing Agency (5.0/5, Mar 4, 2024): A-SALES AB is managing the cold email marketing system of an advertising and marketing agency. The team is also responsible for consulting and implementing a CRM and scheduling appointments. [Read Full Review](https://clutch.co/go-to-review/sales-ab/273150) - Lead Generation for Digital Marketing Agency (5.0/5, Mar 29, 2024): A-SALES AB provided lead generation services for a digital marketing agency. The team set up a client acquisition system and provided high-quality sales meetings. [Read Full Review](https://clutch.co/go-to-review/sales-ab/278858) - Lead Generation & Sales Outsourcing for Video Production Co (5.0/5, Apr 12, 2024): A-SALES AB provides lead generation and sales outsourcing services for a video production company. The team develops targeted lead lists for the client's target market and enhances their current lead lists. [Read Full Review](https://clutch.co/go-to-review/sales-ab/282015) - Appointment Setting for Lead Generation Agency (4.0/5, May 20, 2024): A-SALES AB provides appointment setting services to help a lead generation agency's strategic growth into new verticals. [Read Full Review](https://clutch.co/go-to-review/sales-ab/289674) - Sales Appointment Setting for Optimization Strategy Company (5.0/5, Jun 24, 2024): A-SALES AB helped an optimization strategy company with their appointment setting work, including defining ideal customer profiles tailored to the client's platform and performing outreach in the chosen market. [Read Full Review](https://clutch.co/go-to-review/sales-ab/296410) - Email Marketing, Sales Outsourcing & Call Center for Marketing Company (5.0/5, Mar 13, 2025): A-SALES AB works with a marketing company to book qualified meetings and close clients. They've assigned an outbound sales team and two dedicated sales development representatives to handle cold calling. [Read Full Review](https://clutch.co/go-to-review/sales-ab/359467) - Lead Generation Services for Digital Marketing Agency (5.0/5, Apr 24, 2025): A-SALES AB provided lead generation services for a digital marketing agency. The team was tasked with booking sales meetings with the client's ideal customer profile. [Read Full Review](https://clutch.co/go-to-review/sales-ab/369415) - Call Center Services for Advertising & Marketing Company (5.0/5, Jun 11, 2025): A-SALES AB provides appointment setting and lead generation services for an advertising and marketing company. The team is tasked with booking 10 qualified sales meetings per month. [Read Full Review](https://clutch.co/go-to-review/sales-ab/381226) - Lead Generation for Digital Content Company (5.0/5, Aug 17, 2025): A-SALES AB provides lead generation services for a digital content company. The team builds targeted prospect lists and executes multi-channel outreach across email, LinkedIn, and phone. [Read Full Review](https://clutch.co/go-to-review/sales-ab/398847) - Lead Generation for Video Editing Subscription Company (5.0/5, Aug 17, 2025): A-SALES AB provided sales meeting generation services for a video editing subscription company. The team identified prospects and secured confirmed meetings with decision-makers who fit the client's ICP. [Read Full Review](https://clutch.co/go-to-review/sales-ab/398850) - Call Center Services for Furniture 3D Visualization Studio (5.0/5, Nov 28, 2025): A furniture 3D visualization studio hired A-SALES AB to help them secure more sales appointments and close more deals. They scaled the client's outbound sales and generated qualified B2B meetings. [Read Full Review](https://clutch.co/go-to-review/sales-ab/422608) ##### IT Services Experience A-SALES AB has received mixed feedback from clients in the IT Services industry. Positive reviews highlight their structured project management, effective lead generation, and tailored outreach strategies that resulted in significant increases in qualified meetings. Clients praised their speed and commitment to success. However, some negative feedback indicated issues with communication, low-quality deliverables, and unprofessionalism in execution. Potential clients should weigh these insights to determine if A-SALES AB aligns with their project needs. - 5 reviews for it services industry - 4 reviews are 5 stars - Less than $10,000 avg. project cost - Sales Outsourcing for IT Services Company (5.0/5, Apr 6, 2024): A-SALES AB provided lead generation services for an IT services firm. The team helped the client reach out to qualified prospects via LinkedIn. They also created calling scripts and the right email cadence. [Read Full Review](https://clutch.co/go-to-review/sales-ab/280626) - Call Center Services for IT Services Company (5.0/5, Sep 22, 2025): An IT services company hired a-SALES AB to help scale their outbound sales efforts and reach new markets. The team designed and executed a prospecting strategy that included email and phone outreach. [Read Full Review](https://clutch.co/go-to-review/sales-ab/407932) - Call Center Services for IT Services Company (5.0/5, Sep 22, 2025): A-SALES AB provides sales outsourcing services for an IT services company. They conduct market research, develop contact lists, craft outreach messaging, and launch multi-channel campaigns. [Read Full Review](https://clutch.co/go-to-review/sales-ab/407935) - Sales Outsourcing for Cybersecurity Company (0.5/5, Nov 27, 2025): A-SALES AB has been hired by a cybersecurity company to assist with their lead generation efforts through cold calling and email. The goal is to promote the client's services to potential customers. [Read Full Review](https://clutch.co/go-to-review/sales-ab/422368) - Lead Generation for Web & Software Development Company (5.0/5, Nov 28, 2025): A-SALES AB provided lead generation services for a web and software development company. The team built customized outreach lists, generated qualified B2B meetings, and optimized marketing campaigns. [Read Full Review](https://clutch.co/go-to-review/sales-ab/422615) ##### Consulting Experience Client feedback highlights A-SALES AB's expertise in generating sales pipelines and booking qualified appointments, demonstrating a strong impact in the consulting industry. Reviewers praised their effective project management, clear communication, and commitment to results. The company's ability to align with clients’ values and culture further enhances collaboration. Overall, the sentiment is overwhelmingly positive, indicating A-SALES AB as a reliable partner for consulting firms seeking effective demand generation and sales strategies. - 5 reviews for consulting industry - 5 reviews are 5 stars - Less than $10,000 avg. project cost - Email Marketing Services for Consulting Company (5.0/5, Mar 2, 2024): Looking to reach out to potential customers and secure appointments with them, a consulting firm tapped A-SALES AB to create and implement outbound email marketing campaigns. [Read Full Review](https://clutch.co/go-to-review/sales-ab/272779) - Lead Generation for ERP System Consultancy (5.0/5, Mar 13, 2025): A-SALES AB provides lead generation services for an ERP system consultancy. The team helps the client generate a pipeline in a market they've never entered before. [Read Full Review](https://clutch.co/go-to-review/sales-ab/359499) - Lead Generation Services for Consulting Company (5.0/5, Mar 15, 2025): A-SALES AB provides lead generation services for a consulting company. The team arranges meetings with potential leads and provides regular updates. [Read Full Review](https://clutch.co/go-to-review/sales-ab/359977) - Pipeline Gen & Appt Scheduling for Nonprofit Consulting Co (5.0/5, Aug 20, 2025): A-SALES AB provides sales outsourcing services for a nonprofit consulting firm. The team manages pipeline generation, from booking client meetings to converting opportunities into real business. [Read Full Review](https://clutch.co/go-to-review/sales-ab/399534) - Sales Outsourcing for Consulting Company (5.0/5, Sep 22, 2025): A-SALES AB provides sales outsourcing services for a consulting company. The team is responsible for booking sales meetings with the client's ideal customer profile across the EMEA region and North America. [Read Full Review](https://clutch.co/go-to-review/sales-ab/407909) ##### Business services Experience A-Sales AB demonstrates strong expertise in the business services industry, particularly in increasing sales conversations and optimizing outreach strategies. Clients expressed high satisfaction with their organized project management, tailored messaging, and effective multichannel campaigns. The company excels in targeting niche markets, notably in healthcare, and is recognized for its fast results, such as a 300% increase in appointment generation. Overall, A-Sales AB is well-regarded for providing good value, making them a compelling option for businesses seeking to enhance their sales and marketing efforts. - 4 reviews for business services industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Web Optimization & Apptmt Setting for Business Services Co (5.0/5, Jun 11, 2024): A business services company has hired A-SALES AB for website optimization and appointment-setting services. The team was also responsible for lead generation services and sending out marketing emails.  [Read Full Review](https://clutch.co/go-to-review/sales-ab/294046) - Marketing Services for Business Services Company (5.0/5, Aug 17, 2025): A-SALES AB provides marketing services for a business services company. The team conducts research and data-driven segmentation to generate meetings and build a sales pipeline. [Read Full Review](https://clutch.co/go-to-review/sales-ab/398849) - Sales, Email Mktg & Call Center Services for BPO Company (5.0/5, Nov 28, 2025): A-SALES AB provided sales outsourcing services for a BPO company. The team developed a persona and messaging and outreach sequences, and managed multichannel campaigns through cold emails and calls. [Read Full Review](https://clutch.co/go-to-review/sales-ab/422613) - Sales Outsourcing for Business Services Company (5.0/5, Apr 3, 2026): A-SALES AB provides sales outsourcing services for a business services company. The team handles go-to-market research and messaging A/B testing and sets up appointments for the client. [Read Full Review](https://clutch.co/go-to-review/sales-ab/447629) ##### Information technology Experience A-SALES AB has received highly positive feedback from clients in the Information Technology sector, highlighting their expertise in lead generation and appointment setting. Clients praised their proactive communication, strategic approach, and ability to tailor solutions to specific business needs. The company consistently delivers high-quality leads and maintains a strong partnership with clients, ensuring adaptability and responsiveness. Overall, A-SALES AB is well-regarded for its value, cultural fit, and effectiveness in driving business growth within the IT industry. - 6 reviews for information technology industry - 6 reviews are 5 stars - Less than $10,000 avg. project cost - Lead Generation Services for IT Company (5.0/5, Apr 2, 2024): An IT company hired A-SALES AB for lead generation services. The team collaborated with the client on strategy, created a pipeline that showed potential closing chances, and delivered an outbound sales channel.  [Read Full Review](https://clutch.co/go-to-review/sales-ab/279509) - Demand Generation & Email Marketing for IT Co (5.0/5, Dec 11, 2024): A-SALES AB generated leads for an IT company. To create high-quality sales meetings, the team handled the client's outbound strategy, especially cold emails. [Read Full Review](https://clutch.co/go-to-review/sales-ab/336886) - Email & Demand Generation Marketing for IT Services Company (5.0/5, Dec 11, 2024): A-SALES AB provided email and demand generation marketing services for an IT company to increase sales. The team developed a methodology to define the client's value proposition and identify ideal clients. [Read Full Review](https://clutch.co/go-to-review/sales-ab/336937) - Email Marketing for IT Company (5.0/5, Sep 22, 2025): A-SALES AB provides lead generation services for an IT company. The team handles the end-to-end process of cold email campaigns in new industries to generate interest and book appointments. [Read Full Review](https://clutch.co/go-to-review/sales-ab/407915) - Outbound Sales Services for IT Company (5.0/5, Nov 23, 2025): A-SALES AB provides outbound sales services for an IT company. The team has segmented and enriched the prospect database, created custom outbound campaigns, nurtured leads, and generated performance reports. [Read Full Review](https://clutch.co/go-to-review/sales-ab/421453) - Appointment-Setting Services for IT Company (5.0/5, May 22, 2026): A-SALES AB provides appointment-setting services for an IT company. The team reaches out to potential clients through cold calling and email marketing. [Read Full Review](https://clutch.co/go-to-review/sales-ab/459255) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently perceive A-SALES AB as offering excellent value for money, with many noting their competitive pricing and effective results. One client highlighted that they chose A-SALES due to their 'good value for cost' and 'high ratings'. Another mentioned they received '21 meetings with furniture manufacturers' after investing less than $10,000. Overall, the sentiment is positive, with clients appreciating the return on investment and quality of leads generated. [Read All Reviews](https://clutch.co/profile/sales-ab?verified=true#reviews) - Less than $10,000 (20 reviews) - $10,000 to $49,000 (14 reviews) #### Completed projects in 19 countries - Australia (1 projects) - Austria (1 projects) - Armenia (1 projects) - Belgium (1 projects) - Canada (1 projects) - Finland (2 projects) - France (1 projects) - Germany (1 projects) - India (4 projects) - Japan (1 projects) - Netherlands (1 projects) - Norway (7 projects) - Philippines (1 projects) - Poland (1 projects) - Singapore (1 projects) - Sweden (10 projects) - United Arab Emirates (1 projects) - United States (15 projects) - England (3 projects) This provider is fluent in 26 languages: - Albanian - Arabic - Bulgarian - Croatian - Czech - Dutch - English - Estonian - Filipino - Finnish - French - Georgian - German - Hebrew - Italian - Norwegian - Polish - Portuguese - Romanian - Russian - Serbian - Slovakian - Slovenian - Swedish - Turkish - Ukrainian [View Reviews](https://clutch.co/profile/sales-ab?verified=true#reviews) --- ### [Smith.ai](https://clutch.co/profile/smithai) #### 4.8 out of 5 star rating (77 reviews) - 250 - 999 employees #### Services Provided - Allocation of Expertise by Percentage - 10% AI Development - 10% Back Office Outsourcing - 50% Call Center Services - 10% Conversion Optimization - 10% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Smith.ai is a virtual receptionist service provider, offering call answering, appointment confirmation, and AI chat solutions. With feedback from various industries, 70% of reviewers commend their professionalism, responsiveness, and ease of setup, while 30% express concerns over effective service delivery and technical support. Overall, Smith.ai is praised for enhancing business communication but has areas needing improvement. [Visit Website](https://smith.ai/?utm_source=clutch.co&utm_medium=review_site) #### Exceptional performance Clients consistently commend Smith.ai for their exceptional performance, highlighting their seamless onboarding process and outstanding customer service. One client described them as 'amazing,' noting that they deliver everything promised with zero issues. Another praised their detailed call notes as 'the best' they have ever seen. Overall, the sentiment reflects a high level of satisfaction, with clients expressing appreciation for their professionalism, responsiveness, and ability to enhance operational efficiency. - Virtual Receptionist Services for Employment Law Firm (5.0/5, Jun 16, 2022): Their services are flawless and affordable. Smith.ai made the transition to virtual receptionist completely seamless. Their employees are outstanding in dealing with difficult clients and prospective clients of our firm. [Read Full Review](https://clutch.co/go-to-review/smithai/23233) - Virtual Reception Services for Defense Attorney (5.0/5, May 28, 2020): First of all, the set up was very easy. I had someone from Smith.ai that personally worked with me directly to tailor everything about how the calls are answered. Any time I've had to make changes or had questions, they immediately respond to me by phone and/or email. Finally, they are extremely affordable for an answering service. [Read Full Review](https://clutch.co/go-to-review/smithai/97794) #### Experience in 9 industries Smith.ai demonstrates strong expertise across various industries, notably in legal, healthcare, and business services. Clients appreciate their professionalism, responsiveness, and effective call management, which enhances client interaction and operational efficiency. In the legal sector, feedback highlights significant improvements in lead conversion and client satisfaction. In healthcare and other sectors, their virtual receptionist service has proven effective in managing call volumes and providing personalized customer experiences. Overall, sentiment is highly positive, especially in the legal field, suggesting a strong fit for firms seeking reliable, professional call-handling solutions. [Read All Reviews](https://clutch.co/profile/smithai?verified=true#reviews) ##### Business services Experience Smith.ai has received consistently positive feedback from clients in the Business services industry, highlighting their professionalism, responsiveness, and personalized service. Clients appreciate the seamless integration of Smith.ai as an extension of their teams, leading to increased client acquisition and satisfaction. The use of live agents, combined with effective call management, has enhanced operational efficiency. Overall, Smith.ai demonstrates strong expertise and impact, making them a valuable partner for businesses seeking reliable call handling solutions. - 4 reviews for business services industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Live Answering Services for Family Law Office (5.0/5, Dec 27, 2021): A family law office hired Smith.ai to answer and direct calls that come from prospective customers, existing clients, and professional connections. The team provides the backup during events of short staffing. [Read Full Review](https://clutch.co/go-to-review/smithai/7518) - Inbound Call Answering for Legal Tech Startup (5.0/5, Mar 8, 2020): Smith.ai answers the inbound phone calls for a legal tech startup. Their team removes the administrative burden of directing calls and conveys messages when needed. [Read Full Review](https://clutch.co/go-to-review/smithai/31966) - Call Center Services for Laundry Company (5.0/5, Mar 20, 2020): Smith.ai provides call center services on an ongoing basis. This includes managing spam inquiries, booking services for new clients, and answering questions. [Read Full Review](https://clutch.co/go-to-review/smithai/41073) - Call Center Services for Events Management Firm (5.0/5, Dec 5, 2024): Smith.ai provides call center services for an events management firm. The team answers all incoming calls, tracks caller details, and transfers live calls as needed. They also identify and block spam callers. [Read Full Review](https://clutch.co/go-to-review/smithai/335616) ##### Healthcare Experience Smith.ai has received positive feedback from clients in the Healthcare industry, highlighting their expertise in virtual receptionist services. Clients appreciated Smith.ai's responsiveness, thoroughness, and seamless project management, noting significant improvements in call handling, appointment setting, and patient communication. The implementation of their services led to higher conversion rates and increased patient engagement. Overall, Smith.ai is well-regarded for enhancing operational efficiency within healthcare practices, making them a strong candidate for similar projects. - 2 reviews for healthcare industry - 2 reviews are 5 stars - Unknown avg. project cost - Call Center Services for Regenerative Medicine & Therapy Co (5.0/5, Sep 19, 2023): Smith.ai provides call center services for a regenerative medicine and therapy company. The team is responsible for appointment setting, answering questions, and transferring calls from patients. [Read Full Review](https://clutch.co/go-to-review/smithai/234021) - Virtual Receptionist Services for Healthcare Clinic (5.0/5, Jul 28, 2025): Smith.ai provides virtual receptionist services for a healthcare clinic. The team handles calls, web chats, texts, appointment bookings, lead qualification, and customer intake. [Read Full Review](https://clutch.co/go-to-review/smithai/393718) ##### Other Industry Experience Smith.ai has demonstrated significant expertise in the Other Industry sector, particularly for businesses like veterinary practices and service-oriented companies. Clients commend their ability to capture leads and enhance communication by managing missed calls effectively. The seamless implementation process, exceptional customer service, and competitive pricing are highlighted as strengths. Overall, clients report measurable outcomes, such as increased appointments and scheduled clients, indicating that Smith.ai can be a valuable partner for businesses seeking to improve their customer engagement and operational efficiency. - 2 reviews for other industry industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Receptionist Services for Cleaning Service6 (5.0/5, May 8, 2021): Smith.ai was tasked with providing receptionist services for a cleaning service. The client wanted a team that would answer their calls and set meetings when the client was busy. [Read Full Review](https://clutch.co/go-to-review/smithai/144222) - AI-Based Phone Answering Solution for Veterinary Practice (5.0/5, Jul 25, 2025): Smith.ai has implemented an AI-based phone answering service for a veterinary family practice. The solution answers calls that the receptionist cannot reach and checks if the caller is a customer or a lead. [Read Full Review](https://clutch.co/go-to-review/smithai/393174) ##### Hospitality & leisure Experience Smith.ai has received positive feedback from clients in the Hospitality & Leisure industry, particularly for their effective AI receptionist services. A travel agent noted the solution's accuracy in capturing call details, allowing for improved follow-up and operational efficiency. Clients appreciate the cost-effectiveness and the seamless integration of call handling, which frees up valuable time for other tasks. Overall, Smith.ai demonstrates significant expertise and impact, making them a strong fit for businesses seeking to enhance customer engagement in this sector. - 1 review for hospitality & leisure industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Travel Agency (5.0/5, Jul 10, 2025): Smith.ai provides call center services for a travel agency. The main task is to answer calls to find out what vacations callers are interested in and follow up with them regarding the quoted sail price. [Read Full Review](https://clutch.co/go-to-review/smithai/388892) ##### Financial services Experience Smith.ai has received positive feedback from clients in the financial services industry, particularly for their ability to manage calls and schedule appointments effectively. Clients highlighted their expertise in providing professional phone answering services, which helped prevent missed opportunities and increased new business appointments. The overall sentiment indicates strong satisfaction with Smith.ai's responsiveness and value, making them a suitable choice for financial firms seeking reliable call management solutions. - 2 reviews for financial services industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Virtual Assistant Work for Financial Planner (5.0/5, May 21, 2020): A financial practice hired Smith.ai to answer its phones. They cover phones during working hours, evenings, and weekends, scheduling appointments, filtering sales calls, and making outbound calls occasionally. [Read Full Review](https://clutch.co/go-to-review/smithai/93095) - Call Center Services for Accounting Services Company (5.0/5, Jul 9, 2025): Smith.ai provides ongoing call center services for a tax and accounting firm. The team answers calls, takes messages, forwards calls, and responds to customers' queries. [Read Full Review](https://clutch.co/go-to-review/smithai/388861) ##### Other industries Experience Smith.ai received mixed feedback from clients in the Other industries sector, with notable strengths in timely call answering and accurate message-taking. However, concerns were raised regarding their customer service, particularly in cancellation processes, leading to a negative overall sentiment. Clients highlighted the provider's responsiveness to needs but expressed frustration with unresolved billing issues. Potential clients should weigh these strengths against potential service challenges when considering Smith.ai for projects in the Other industries. - 1 review for other industries industry - $10,000 – $49,000 avg. project cost - Call Center Services for HVAC Contractor (0.5/5, Oct 3, 2023): Smith.ai provided call center services for an HVAC contractor. The team was responsible for answering end customer's calls and messages while adhering to a structured script. [Read Full Review](https://clutch.co/go-to-review/smithai/237473) ##### Utilities Experience Smith.ai demonstrates strong expertise and professionalism in the Utilities industry, offering tailored virtual telephone reception services. Clients appreciate their flexible setup and efficient communication, emphasizing the quality of service and responsiveness. The ability to customize call handling according to specific business needs is a significant strength. Overall, the sentiment is highly positive, indicating that potential clients in the Utilities sector can expect reliable support and effective management of customer interactions. - 1 review for utilities industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Reception Services for Defense Attorney (5.0/5, May 28, 2020): Smith.ai is providing virtual telephone reception services for a defense attorney. For incoming calls, they take messages or forward the calls. [Read Full Review](https://clutch.co/go-to-review/smithai/97794) ##### Arts, entertainment & music Experience Smith.ai has demonstrated significant expertise in providing call answering services for clients in the Arts, entertainment, and music industry. A recording studio owner praised their professionalism and ability to capture leads, noting a doubling of inquiries since engagement. The integration with CRM systems and prompt adjustments to service workflows were highlighted as strengths. Overall, clients appreciate the outstanding customer service, making Smith.ai a reliable partner for enhancing operational efficiency in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Recording Studio (5.0/5, May 9, 2020): Smith.ai provided call answering services for a recording studio. The team books appointments for the client, schedules consultations, and answer's customer's questions. [Read Full Review](https://clutch.co/go-to-review/smithai/83287) ##### IT Services Experience Smith.ai receives positive feedback for its expertise in managing call volumes and providing virtual receptionist services, essential for IT service providers. Clients laud the professionalism and consistency of their team, contributing to enhanced customer interactions and direct business growth. Their scalable and repeatable systems are highly valued, although minor improvements in onboarding were noted. Overall, Smith.ai is deemed a strong partner for IT service organizations seeking reliable and effective call management solutions. - 1 review for it services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Voice Services & Virtual Chat for IT Security Firm (5.0/5, Jan 17, 2020): A managed security services provider needed someone to manage their call volume and serve as their virtual office assistant while they were out in the field. Smith.ai now handles all their incoming calls and chat. [Read Full Review](https://clutch.co/go-to-review/smithai/120150) ##### Manufacturing Experience Smith.ai has received positive feedback from clients in the Manufacturing industry, highlighting their expertise in virtual receptionist services. Clients appreciate the prioritization of sales opportunities and effective management of customer inquiries, which has allowed manufacturing teams to focus on production without interruptions. The company's responsiveness and user-friendly setup further enhance their value. Overall, Smith.ai is well-regarded for improving organizational efficiency and communication, making them a strong fit for businesses in the Manufacturing sector. - 1 review for manufacturing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Screen Printing & Embroidery Co (5.0/5, Aug 25, 2025): Smith.ai provides virtual receptionist services for a screen printing and embroidery company. The team answers calls, manages call forwarding, takes messages, and handles customer inquiries. [Read Full Review](https://clutch.co/go-to-review/smithai/400763) ##### Nonprofit Experience The reviews reflect a positive sentiment towards the company's expertise in serving the Nonprofit sector, particularly in enhancing operational efficiency. Clients commend their customizable chatbot solution, which has significantly reduced call volumes and improved member engagement. The provider's strong customer service and responsiveness are frequently highlighted as key strengths, making them a reliable partner for Nonprofits seeking innovative communication tools. Overall, they demonstrate a solid understanding of Nonprofit needs and deliver impactful solutions. - 1 review for nonprofit industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Chatbot Solution for Legal Nonprofit (5.0/5, Jan 21, 2020): Smith.ai developed a custom chatbot to deal with questions from the public and members. [Read Full Review](https://clutch.co/go-to-review/smithai/121923) ##### Legal Experience Feedback from legal industry clients highlights Smith.ai as a vital partner for enhancing client communication and managing call traffic. Many attorneys commend the professionalism, responsiveness, and seamless integration of Smith.ai's services, which include 24/7 call answering and lead qualification. Clients report increased efficiency and improved client interaction, noting significant time savings and enhanced client satisfaction. However, some reviews indicate room for improvement in onboarding support and specific service features. Overall, Smith.ai is generally viewed as a strong asset for law firms seeking to optimize their client engagement. - 53 reviews for legal industry - 49 reviews are 5 stars - Less than $10,000 avg. project cost - Answering Service Engagement for Law Firm (5.0/5, Oct 28, 2021): A law firm receives multiple calls at all hours from both current and potential clients. They tapped Smith.ai in order to field these calls and manage the workload on their behalf. [Read Full Review](https://clutch.co/go-to-review/smithai/3537) - Appointment Setting for Law Office (5.0/5, Dec 17, 2021): Smith.ai is providing appointment setting services for a law office. They're tasked with answering and filtering calls and collecting contact information from callers and emailing them to the client. [Read Full Review](https://clutch.co/go-to-review/smithai/6998) - Virtual Receptionists for Law Firm (5.0/5, Jan 3, 2022): Smith.ai provides virtual receptionist services for a law firm. The team is in charge of answering calls from potential and current clients on a 24/7 basis. [Read Full Review](https://clutch.co/go-to-review/smithai/7794) - Virtual Receptionist Services for Law Firm (5.0/5, Apr 12, 2022): Smith.ai is providing virtual receptionist services for a law firm. Their responsibilities include managing the inflow of calls, verifying leads, evaluating potential clients, and scheduling appointments. [Read Full Review](https://clutch.co/go-to-review/smithai/15715) - Call Center Services for Law Firm (5.0/5, May 25, 2022): Describe.ai provides 24/7 answering services for a local law firm. They take messages and send them to the client for each call that comes through. [Read Full Review](https://clutch.co/go-to-review/smithai/20461) - Ongoing Call Support for Law Firm (4.0/5, May 31, 2022): A law firm hired Smith.ai to manage their virtual receptionist services. The assigned team handles calls and schedules consultations for prospective and current clients 24/7. [Read Full Review](https://clutch.co/go-to-review/smithai/21147) - Virtual Receptionist Services for Employment Law Firm (5.0/5, Jun 16, 2022): Smith.ai provides virtual receptionist services for an employment law firm. Their resources handle all incoming calls for the client and transmit the information that they gain from the callers to the company.  [Read Full Review](https://clutch.co/go-to-review/smithai/23233) - Virtual Receptionist Services for Immigration Law Firm (5.0/5, Jun 28, 2022): Smith.ai serves as the 24/7 virtual receptionist of an immigration law firm. They answer and make calls in English and Spanish using the client-provided script and send the call recordings to the client. [Read Full Review](https://clutch.co/go-to-review/smithai/24647) - Answering Services for Law Firm (5.0/5, Feb 28, 2020): Smith.ai provides answering services for a boutique law firm. This includes answering all of the client's calls during business hours and following up with voicemails after hours. [Read Full Review](https://clutch.co/go-to-review/smithai/26391) - Virtual Receptionist Services for Criminal Defense Practice (5.0/5, Jul 30, 2020): Smith.ai provides virtual receptionist services for a criminal defense practice. the team is responsible for screening potential clients and taking messages from current clients. [Read Full Review](https://clutch.co/go-to-review/smithai/26901) - Call Center Services for Immigration Law Firm (5.0/5, Mar 3, 2020): Smith.ai manages the call center, routing calls to the in-house team and taking accurate messages as needed. [Read Full Review](https://clutch.co/go-to-review/smithai/29063) - Intake Services for Law Firm (5.0/5, Aug 4, 2020): Smith.ai provides call center services for a law firm. The team is responsible for creating an intake script, handling client intake, and providing a call synopsis. [Read Full Review](https://clutch.co/go-to-review/smithai/30799) - Call Center Services for Legal Firm (5.0/5, Mar 13, 2020): Smith.ai provided virtual receptionist services for a legal firm. The team went on to answer all incoming calls, collect payments, and schedule consultations. [Read Full Review](https://clutch.co/go-to-review/smithai/36263) - Virtual Reception Services for Small Law Firm (5.0/5, Mar 27, 2020): Smith.ai is providing virtual receptionist services for a small law firm. [Read Full Review](https://clutch.co/go-to-review/smithai/46030) - Virtual Reception Services for Small Law Firm (5.0/5, Jan 28, 2021): Smith.ai provides ongoing virtual reception services for a small law firm. The team answers incoming calls, schedule calls, and follow up on leads and clients. [Read Full Review](https://clutch.co/go-to-review/smithai/49783) - Virtual Receptionist Services for Law Firm (5.0/5, Sep 4, 2020): A law firm hired Smith.ai to handle its scheduling and act as the first point of contact for the business. [Read Full Review](https://clutch.co/go-to-review/smithai/56905) - Call Center Services for Law Firm (5.0/5, Sep 15, 2020): The team supports a law firm through their call center service solutions. Smith.ai answers inbound calls, collects detailed information, and place outbound calls for the company. [Read Full Review](https://clutch.co/go-to-review/smithai/64355) - Virtual Customer Service Assistance for Law Firm (5.0/5, Jun 29, 2021): Smith.ai is working for a law firm as their virtual receptionist. Their main task is to receive incoming calls to organize for the firm.  [Read Full Review](https://clutch.co/go-to-review/smithai/68567) - Call Center Services for Law Firm (5.0/5, Jul 8, 2021): Smith.ai was hired by a law firm to handle their calls. They are in charge of screening the calls that the client receives, transferring prospective clients for immediate handling and screening out the rest. [Read Full Review](https://clutch.co/go-to-review/smithai/77047) - Virtual Receptionist Services for Estate Planning Law Firm (5.0/5, May 4, 2020): A boutique estate planning firm hired Smith.ai for virtual receptionist services. They provide 24/7 phone answering services. [Read Full Review](https://clutch.co/go-to-review/smithai/77755) - Outsourced Receptionist for Law Firm (5.0/5, May 6, 2020): Smith.ai provided outsourced phone support and receptionist work for a law firm. Their team was trained on the firm's needs before answering calls in a professional manner.  [Read Full Review](https://clutch.co/go-to-review/smithai/80001) - Virtual Receptionist for Private Law Firm (5.0/5, May 6, 2020): Smith.ai provided a virtual receptionist for a private law practice. Their rotating staff provided both call-back and intake services in English and Spanish. [Read Full Review](https://clutch.co/go-to-review/smithai/80110) - Virtual Receptionists for Attorney (5.0/5, May 7, 2020): An attorney hired Smith.ai to answer phone calls during office hours. The receptionist takes basic information from the caller, transcribes the information, and emails it to the attorney. [Read Full Review](https://clutch.co/go-to-review/smithai/81547) - Phone Answering Services for Law Firm (5.0/5, Dec 31, 2021): A law firm has tasked Smith.ai with handling their client calls. The team responds to queries based on a pre-provided script and generates call summaries upon concluding each conversation. [Read Full Review](https://clutch.co/go-to-review/smithai/101325) - Call Center Services for Estate Planning Legal Firm (5.0/5, Jun 4, 2020): Smith.ai provided call center services for an estate planning law practice. The team serves as a receptionist for the client. [Read Full Review](https://clutch.co/go-to-review/smithai/104218) - Virtual Reception & Intake Services for Law Firm (5.0/5, Jun 20, 2020): Smith.ai provides virtual reception and intake services for a law firm. They take detailed messages and schedule appointments. [Read Full Review](https://clutch.co/go-to-review/smithai/117440) - Voice Services & Chatbot Integration for Law Firm (4.5/5, Jan 16, 2020): Providing answering services at first, Smith.ai’s scope changed to setting up and maintaining a chatbot for a law firm. They built a playbook and integrated the tool with the client’s CRM to collect leads. [Read Full Review](https://clutch.co/go-to-review/smithai/119269) - Voice Services for Law Firm (5.0/5, Jan 17, 2020): Smith.ai provides ongoing call services for a law firm. They handle inbound and outbound calls, along with managing the chat tool and scheduling any consultations or calls.  [Read Full Review](https://clutch.co/go-to-review/smithai/120246) - Call Center Services for Tenant Law Firm (5.0/5, Jun 24, 2020): Smith.ai provides call center services for a tenant law firm. The team is responsible for reception services, taking over 100 calls from potential and existing customers and providing 24-hour services. [Read Full Review](https://clutch.co/go-to-review/smithai/120567) - Virtual Receptionist Services for Law Firm (5.0/5, Jul 6, 2020): Smith.ai provided virtual receptionist services for a small law firm. The team was responsible for answering calls, taking and passing along messages, and scheduling consultations. [Read Full Review](https://clutch.co/go-to-review/smithai/128691) - Virtual Receptionist Services for Law Firm (5.0/5, Jul 7, 2020): Smith.ai provided virtual receptionist services for an immigration law firm. They supplied call-answering and call response services. [Read Full Review](https://clutch.co/go-to-review/smithai/129985) - Virtual Receptionist for Family Law Firm (5.0/5, Jul 9, 2020): Smith.ai provides virtual receptionist services for a family, criminal, and car wreck legal firm. The team is responsible for answering incoming calls 24 hours a day. [Read Full Review](https://clutch.co/go-to-review/smithai/131408) - Call Center Services for Law Firm (5.0/5, Sep 13, 2021): Smith.ai provides call center services for a law firm. The team handles the after-woking hours calls from third-party clients. [Read Full Review](https://clutch.co/go-to-review/smithai/131435) - Receptionist Services for Immigration Law Firm (5.0/5, Apr 22, 2021): Smith.ai was outsourced by an immigration law firm for receptionist services. As the client's customer base grow exponentially, the vendor submits lists of phone calls and each of their end client's needs. [Read Full Review](https://clutch.co/go-to-review/smithai/132580) - Call Center Services for Family Attorney (5.0/5, Feb 10, 2020): Smith.ai served as phone operators to handle the large call volume of a family law firm. They deployed a rotating team of receptionists who were responsible for answering basic questions and screening clients. [Read Full Review](https://clutch.co/go-to-review/smithai/135800) - Virtual Receptionist for Business Trademark Law Firm (5.0/5, Jul 17, 2020): Smith.ai provides virtual reception services for a business trademark law firm including client intake, explanation of services, and scheduling initial meetings. [Read Full Review](https://clutch.co/go-to-review/smithai/138396) - Call Center Services for Small Law Firm (5.0/5, Jul 20, 2020): Smith.ai provides call center services for a small law firm. The team provides 24/7 phone answering services to ensure no calls are missed after hours. [Read Full Review](https://clutch.co/go-to-review/smithai/139661) - Receptionist Services for Intellectual Property Law Firm (5.0/5, May 5, 2021): Smith.ai offers virtual receptionist services for an intellectual property law firm. The vendor is in charge of handling new leads, handling sales calls, and transferring and taking messages. [Read Full Review](https://clutch.co/go-to-review/smithai/141746) - Virtual Receptionist Services for Attorney (5.0/5, Feb 17, 2020): Smith.ai provided virtual receptionist services with the aim of facilitating communication with internal stakeholders' clients. [Read Full Review](https://clutch.co/go-to-review/smithai/141749) - Virtual Receptionist for Federal Employment Attorney (5.0/5, Jul 26, 2020): Smith.ai served as a virtual receptionist for an employment attorney. The team is responsible for screening out spam and answering calls. [Read Full Review](https://clutch.co/go-to-review/smithai/145102) - Staff Augmentation for Legacy Law Firm (5.0/5, Feb 21, 2020): Smith.ai answers telephones for internal stakeholders when they are busy or out of the office. [Read Full Review](https://clutch.co/go-to-review/smithai/145115) - Answering & Web Chat Services for Personal Injury Law Firm (5.0/5, Dec 26, 2020): Smith.ai provides answering and online chat services for a personal injury law firm's new leads. The team ensures that all prospective clients can schedule appointments at any time.  [Read Full Review](https://clutch.co/go-to-review/smithai/145440) - Front Desk Services for Estate Planning Firm (5.0/5, Dec 28, 2020): Smith.ai provides ongoing call center services for an estate planning firm. The team handles the call screenings, appointments, and messages. [Read Full Review](https://clutch.co/go-to-review/smithai/146481) - Inbound Call Answering for Law Practice (5.0/5, Feb 26, 2020): Smith.ai provides ongoing answering services for a law business. They handle incoming calls from potential and current clients, directing contact and conveying messages.  [Read Full Review](https://clutch.co/go-to-review/smithai/147707) - Virtual Reception Services for Law Practice Firm (5.0/5, Sep 15, 2022): Smith.ai provides virtual reception services for a family law firm. The team acts as the initial point of contact for prospective customers, takes their information, and schedules meetings. [Read Full Review](https://clutch.co/go-to-review/smithai/158408) - Call Center Services for Law Firm (5.0/5, Jan 11, 2023): Smith.ai provided call center services to a law firm. They answered calls, took messages, and routed calls. [Read Full Review](https://clutch.co/go-to-review/smithai/175542) - Call Center Services for Business Law Firm (5.0/5, May 2, 2023): Smith.ai provides call center services for a business law firm. The team also handles the client's consultation scheduling needs.  [Read Full Review](https://clutch.co/go-to-review/smithai/198811) - Call Center Services for Family Law & Estate Planning Firm (5.0/5, Jul 21, 2023): Smith.ai provides call center services for a family law and estate planning firm. The team is responsible for answering phone calls during work and non-work time to avoid missing calls. [Read Full Review](https://clutch.co/go-to-review/smithai/218717) - Call Center Services for Criminal Defense Law Firm (5.0/5, Jan 17, 2024): Smith.ai provides call center services for a criminal defense law firm. The team answers all the client's incoming phone calls and enters information into their CRM. [Read Full Review](https://clutch.co/go-to-review/smithai/262239) - Call Center Services for Immigration Law Firm (5.0/5, Dec 20, 2024): Smith.ai provides call center services for an immigration law firm. The team handles incoming calls and qualifies leads for the firm. [Read Full Review](https://clutch.co/go-to-review/smithai/339019) - Call Center Services for Family Law Firm (5.0/5, Jul 20, 2025): Smith.ai provides call center services for a family law firm. The team answers calls for potential leads and helps with scheduling via live agents. [Read Full Review](https://clutch.co/go-to-review/smithai/391561) - Call Center Services for Law Firm (0.5/5, Aug 26, 2025): Smith.ai provides ongoing call center services for a personal injury law firm. The team is responsible for taking messages and handling calls for the client. [Read Full Review](https://clutch.co/go-to-review/smithai/401172) - AI Chatbot for Law Firm (2.0/5, Oct 24, 2025): Smith.ai has provided a chat platform for a law firm. The solution is intended to provide an AI chatbot for answering basic service questions and scheduling appointments on behalf of the client. [Read Full Review](https://clutch.co/go-to-review/smithai/415593) ##### Advertising & marketing Experience Smith.ai is highly regarded for its quality call answering and customer service in the Advertising & Marketing sector, particularly for law firms and medical practices. Clients commend their expertise in improving intake processes and generating qualified leads through effective communication strategies. The overall sentiment reflects satisfaction with timely deliverables, strong value for cost, and significant impacts on client engagement and conversion rates. This makes Smith.ai a strong candidate for businesses seeking to enhance their marketing efforts. - 4 reviews for advertising & marketing industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Chat Solutions for Marketing & Advertising Firm (5.0/5, Sep 10, 2020): Smith.ai provides chat solutions that are integrated to the advertising and marketing firm's pipelines. The team's system is also connected to billing and client service. [Read Full Review](https://clutch.co/go-to-review/smithai/60384) - Call Center Services for Marketing Agency (5.0/5, Nov 8, 2020): Smith.ai performs call center services for a marketing agency. The team prevents the client's calls from transferring to voicemail.  [Read Full Review](https://clutch.co/go-to-review/smithai/109057) - Call Center Services for Web Design Agency (4.5/5, Sep 27, 2021): Smith.ai provides ongoing call center services for a web design agency. The team is in charge of answering incoming calls and setting up appointments on a 24/7 basis. [Read Full Review](https://clutch.co/go-to-review/smithai/143673) - Call Center Services for Marketing Solutions Company (5.0/5, Jul 24, 2025): Smith.ai provides call center services for a marketing solutions company. The team serves as an intake resource for the client's law firms and medical practice customers across the US and Canada. [Read Full Review](https://clutch.co/go-to-review/smithai/392886) #### 4.7 out of 5.0 rating for cost What Clients Have Said The feedback regarding Smith.ai's cost and value for money is generally positive, with many clients noting that their pricing aligns well with budgets while delivering high-quality service. One client expressed satisfaction with spending around $3,000 annually for a service that prevents missed calls, highlighting significant savings compared to hiring a full-time receptionist. However, some reviews indicated dissatisfaction with specific aspects of service management, suggesting areas for improvement in project oversight. Overall, clients appreciate the balance between affordability and quality. [Read All Reviews](https://clutch.co/profile/smithai?verified=true#reviews) - Less than $10,000 (55 reviews) - $10,000 to $49,000 (7 reviews) - $50,000 to $199,999 (2 reviews) #### Completed projects in 63 cities - Texarkana, Arkansas (1 projects) - Washington, District of Columbia (1 projects) - Coral Springs, Florida (1 projects) - Hialeah, United States (1 projects) - Jacksonville, Florida (1 projects) - Kissimmee, Florida (1 projects) - Orlando, Florida (1 projects) - Tampa, Florida (2 projects) - West Palm Beach, Florida (1 projects) - Winter Springs, Florida (1 projects) - Athens, Georgia (1 projects) - Atlanta, Georgia (2 projects) - Marietta, Georgia (1 projects) - Shreveport, Louisiana (1 projects) - Bel Air North, Maryland (1 projects) - Kansas City, Missouri (1 projects) - Charlotte, North Carolina (1 projects) - Greensboro, North Carolina (1 projects) - New Bern, North Carolina (1 projects) - Raleigh, North Carolina (1 projects) - Tulsa, Oklahoma (2 projects) - Knoxville, United States (1 projects) - Memphis, Tennessee (1 projects) - Austin, Texas (2 projects) - Georgetown, Texas (1 projects) - Houston, Texas (1 projects) - North Richland Hills, Texas (1 projects) - Tyler, Texas (1 projects) - Lubbock, Texas (1 projects) - Huntington, West Virginia (1 projects) - Sterling Heights, Michigan (1 projects) - Minneapolis, Minnesota (1 projects) - Saint Paul, Minnesota (1 projects) - Kearney, Nebraska (1 projects) - Paramus, New Jersey (1 projects) - New York City, New York (1 projects) - Cincinnati, Ohio (1 projects) - Columbus, United States (1 projects) - Cleveland Heights, Ohio (1 projects) - Cleveland, Ohio (1 projects) - Los Angeles, California (3 projects) - Newport Beach, California (1 projects) - San Diego, California (2 projects) - San Jose, California (1 projects) - Santa Ana, California (1 projects) - Denver, Colorado (2 projects) - Flagstaff, Arizona (1 projects) - Gilbert, Arizona (1 projects) - Phoenix, Arizona (1 projects) - Seattle, Washington (1 projects) - Beverly, Massachusetts (1 projects) - Boston, Massachusetts (1 projects) - Philadelphia, Pennsylvania (2 projects) - Levittown, Pennsylvania (1 projects) - Manassas, Virginia (1 projects) - Roanoke, Virginia (1 projects) - California, Maryland (1 projects) - Aberdeen, North Carolina (1 projects) - Crossville, Tennessee (1 projects) - Cleveland, Texas (1 projects) - Los Altos Hills, California (1 projects) - Malibu, California (1 projects) - Berlin, Connecticut (1 projects) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/smithai?verified=true#reviews) --- ### [DMT Business Development](https://clutch.co/profile/dmt-business-development) #### 5 out of 5 star rating (79 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 50 - 249 employees - Ottawa, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 15% Email Marketing - 75% Sales Outsourcing #### Company description DMT Business Development is a lead generation agency known for its strategic and personalized outreach techniques. With a focus on B2B lead generation and sales development, they consistently deliver qualified leads and meetings. The reviews highlight their effective communication, expertise, and adaptability, with approximately 100% positive feedback regarding their project management and the high quality of leads provided. [Visit Website](https://dmtcorp.io/from-clutch/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Open to feedback DMT Business Development has received positive feedback regarding its openness to feedback from clients. One client highlighted their responsiveness and transparency, noting that DMT Business Development openly reported issues and worked on resolving them. Another client emphasized their team's willingness to incorporate guidance in an action-oriented manner. Overall, clients appreciate DMT Business Development's ability to adapt and improve based on client input, reinforcing a strong collaborative relationship. - Sales Assisstance for Software Company (5.0/5, Jun 28, 2023): They can take in feedback. Transparent - Openly reported issues and worked on fixing them. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/212223) - Outbound Lead Generation for Software Company (5.0/5, May 3, 2023): Their team was always open to feedback and took an action-oriented approach to incorporate our guidance. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/199165) - Lead Generation for Developer Tools Company (5.0/5, Oct 14, 2022): SalesNash is very communicative and quick to execute on feedback we provide. We have access to them via Slack during workdays and also during regular check-ins. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/162501) #### Experience in 18 industries DMT Business Development has garnered positive feedback across various industries, including Software, IT Services, Financial Services, and Healthcare. Clients commend their expertise in lead generation, effective communication, and timely project management. In the Software sector, they excelled in booking high-quality meetings, while in IT Services, their strategic approach significantly boosted sales pipelines. Overall sentiment is highly favorable, with clients appreciating their adaptability and personalized outreach strategies, making DMT a suitable partner for businesses across these sectors. [Read All Reviews](https://clutch.co/profile/dmt-business-development?verified=true#reviews) ##### Other industries Experience DMT Business Development has received positive feedback from clients in the Other industries sector, highlighting its expertise in lead generation and appointment setting. Clients praised the company's adaptability, proactive communication, and strategic approach to outreach, resulting in a consistent flow of qualified leads and successful meetings with decision-makers. Overall, the sentiment reflects satisfaction with DMT Business Development's ability to effectively enhance sales pipelines and deliver value to businesses operating in diverse industries. - 49 reviews for other industries industry - 44 reviews are 5 stars - Less than $10,000 avg. project cost - Appointment Setting for SaaS Company (5.0/5, Nov 16, 2021): DMT Business Development (formerly SalesNash) was hired by a SaaS company to set appointments with prospects for their sales team. They're currently leading an outbound lead generation campaign through email, LinkedIn, and phone calls. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/4979) - Lead Generation for Biotech Software Company (5.0/5, Jan 31, 2022): Looking to improve client acquisition, a biotech software company hired DMT Business Development (formerly SalesNash) to run lead generation efforts. The team worked on outreach efforts, mainly through email and LinkedIn. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/9905) - Sales Lead Generation For IaaS Company (5.0/5, Mar 18, 2022): DMT Business Development (formerly SalesNash) helps an IaaS company create digital marketing campaigns for sales lead generation. They work with the client to get the attention of the right market at the right time.  [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/13721) - Email & Linkedin Campaign for Marketing SaaS Startup (5.0/5, Mar 20, 2022): DMT Business Development (formerly SalesNash) ran outreach email and LinkedIn campaigns for a marketing SaaS startup. They managed sales prospecting to get contacts and arranged demos for the client. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/13798) - Lead Generation for SaaS Company (5.0/5, Mar 21, 2022): DMT Business Development (formerly SalesNash) has been providing outbound sales campaigns for a SaaS company. The team helps increase additional leads by organizing meetings for the internal sales department and possible customers. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/13847) - Target Prospecting Service for AP Processor SaaS Company (5.0/5, May 6, 2022): DMT Business Development (formerly SalesNash) offers an AP processor technology SaaS company target prospecting services. They've researched the market to identify sales targets and are now identifying potential compact monitor installers.  [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/18182) - Lead Generation Services for SaaS Platform (5.0/5, May 23, 2022): DMT Business Development (formerly SalesNash) provides lead generation services for a SaaS platform. They are tasked with managing the email campaigns and Linkedin lead generation campaigns to promote the services of the client. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/20120) - Lead Generation for Healthcare Company (5.0/5, Jun 1, 2022): DMT Business Development (formerly SalesNash) was hired by a healthcare company to handle their outbound lead generation campaigns. They're tasked with identifying new leads and targeting internal lead lists. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/21271) - Lead Generation for Developer Tools Company (5.0/5, Oct 14, 2022): DMT Business Development (formerly SalesNash) has provided a list of leads for a developer tools company. The client provided an ideal customer profile and the team offered what they were looking for.  [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/162501) - Lead Generation Services for SaaS Solutions Company (5.0/5, Feb 7, 2023): DMT Business Development (formerly SalesNash) provides lead generation services for a SaaS solutions company. They identify potential customers for the client. They email and call these customers and schedule sales meetings with them.  [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/179899) - Lead Generation for SaaS Company (5.0/5, Feb 9, 2023): DMT Business Development (formerly SalesNash) was hired by a SaaS company to handle their outbound sales outreach efforts. They were tasked with creating outreach messages and conducting research to find fitting companies and leads. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/180162) - Outbound Sales for SaaS Company (5.0/5, Feb 19, 2023): DMT Business Development (formerly SalesNash) provides lead generation services for a SaaS company. The team generates new leads weekly and reaches decision-makers across different regions with accurate emails. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/181707) - Lead Generation for Cloud Communication Company (5.0/5, Feb 24, 2023): DMT Business Development (formerly SalesNash) provides B2B appointment scheduling services for a cloud communication platform. The team is responsible for market research, contacting prospects via email, callers, messages, and more. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/182725) - Appointment Scheduling for Software & Services Company (5.0/5, Mar 17, 2023): DMT Business Development (formerly SalesNash) was hired by a software and services company to help with their appointment scheduling. The goal is to increase leads and sales. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/187947) - Email & Lead Gen Campaigns for Photo & Video Automation Co (5.0/5, Apr 27, 2023): A photo and video automation company hired DMT Business Development (formerly SalesNash) to manage their email and Linkedin lead generation campaigns. The team generated a list of prospective customers and scheduled appointments. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/197932) - Outbound Lead Generation for Software Company (5.0/5, May 3, 2023): DMT Business Development (formerly SalesNash) provided outbound lead generation services for a software company. The team developed and deployed outbound email campaigns with the goal of landing executive-level introductory sales calls. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/199165) - Outbound Sales Services for Digital Signage SaaS Company (5.0/5, May 4, 2023): DMT Business Development (formerly SalesNash) provided outbound sales services for a digital signage SaaS company. They provided a team of sales development representatives who delivered outbound B2B and B2C leads, aiming for higher-end leads. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/199369) - Staff Augmentation for Recruiting Company (4.5/5, May 10, 2023): DMT Business Development (formerly SalesNash) provided staff augmentation services for a recruitment company. The team was hired to help research and identify qualified candidates for specific executive searches. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/200714) - Outbound Marketing for VR/AR Solutions Company (5.0/5, Jun 6, 2023): DMT Business Development (formerly SalesNash) creates outbound marketing campaigns for a VR/AR solutions company to reach those interested in the client's offering. DMT Business Development's (formerly SalesNash) scope includes research, copywriting, and appointment setting. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/206787) - Lead Generation & Customer Outreach for Analytics Company (4.5/5, Jun 16, 2023): DMT Business Development (formerly SalesNash) helps an analytics company find qualified prospects. The team also prepares outreach templates and performs A/B testing. The outreach involves outbound calls, email campaigns, and LinkedIn contacts. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/209386) - Sales Outsourcing Services for Restaurant Software Provider (4.5/5, Jun 20, 2023): DMT Business Development (formerly SalesNash) provided sales outsourcing services for a restaurant software provider. The team built lists of prospective customers, conducted email outreach, and scheduled demos and discovery calls. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/210258) - Sales Assisstance for Software Company (5.0/5, Jun 28, 2023): DMT Business Development (formerly SalesNash) provides assistance to a software company. DMT Business Development (formerly SalesNash) is responsible for reaching out to client's potential customers through email and setting up meetings with their sales team. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/212223) - Lead Generation for Agriculture Company (4.5/5, Dec 1, 2023): DMT Business Development (formerly SalesNash) provided B2Bead generation services for an agricultural bossiness company. The goal was to find new customers with Sales Nash. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/253454) - Call Center & Lead Generation for Window Installation Co (5.0/5, Mar 5, 2024): DMT Business Development (formerly SalesNash) provides call center and lead generation services for a window installation company. DMT Business Development (formerly SalesNash) reaches out to the client's leads via calls and emails with the goal of converting them into customers. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/273492) - Lead Generation for Biotechnology Company (5.0/5, Mar 18, 2024): A biotechnology company hiredDMT Business Development (formerly SalesNash) for lead generation support. The team helped identify and reach out to potential customers based on the client's ICP. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/276430) - Email Marketing for Biotechnology Company (5.0/5, Jun 21, 2024): DMT Business Development (formerly SalesNash) created targeted email and LinkedIn campaigns for a biotechnology company. They conducted A/B testing, managed leads, optimized campaigns, updated content, and set appointments. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/296110) - Outbound Strategy Development for Agro-Product Distributor (5.0/5, Nov 5, 2024): DMT Business Development (formerly SalesNash) provides call center services for an agro-product distributor. The team has created content and developed an outbound strategy to generate leads through email, LinkedIn, cold calling, and WhatsApp. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/328713) - Lead Generation for IT Services Co (5.0/5, Dec 20, 2024): DMT Business Development (formerly SalesNash) provides lead generation services for an IT services company. The team handles appointment setting, from finding and qualifying leads to scheduling meetings and providing progress reports. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/339031) - Lead Gen & Outreach Strategy for ERP Software Co (5.0/5, Jan 9, 2025): DMT Business Development provides lead generation services for an ERP software company. The team has created a database of potential clients and personalized the client's email and LinkedIn outreach. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/341997) - Call Center Services for Software Migration Company (5.0/5, Jan 22, 2025): DMT Business Development (formerly SalesNash) provided lead generation and appointment setting services for a software migration company. The team crafted personalized outreach messages and scheduled meetings with qualified leads. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/345179) - Call Center Services & Email Mktg for Ecological Nonprofit (5.0/5, Jan 23, 2025): DMT Business Development (formerly SalesNash) provides cold calling and email marketing services for an ecological nonprofit. The team is tasked with finding partners outside the client's location and country. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/345575) - Lead Generation Services for Streamers' Marketplace (5.0/5, Jan 30, 2025): DMT Business Development (formerly SalesNash) provides lead generation services for a streamers' marketplace. The team has crafted and executed outbound email campaigns to identify and qualify leads. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/347767) - Lead Generation for Creative Agency (5.0/5, Mar 18, 2025): DMT Business Development provided lead generation services for a creative agency. The team was responsible for identifying ideal prospects in multiple sectors and crafting personalized messaging. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/360547) - Web Development for Barbershop (5.0/5, Mar 19, 2025): DMT Business Development developed a website for a barbershop. The team set up a booking system and provided SEO services. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/360909) - Call Center & Lead Gen Services for AR/VR Dev Co (5.0/5, Mar 21, 2025): DMT Business Development provided lead generation services for an AR/VR development company. The team conducted lead research, set appointments, and provided cold-calling services to generate new leads. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/361605) - Lead Generation Services for Digital Solutions Co (5.0/5, May 5, 2025): DMT Business Development provided lead generation services for a digital solutions company. The team was responsible for setting appointments with potential customers. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/371861) - Sales, Market Research & Mktg Strategy for Software Company (5.0/5, May 7, 2025): DMT Business Development provides outsourced sales services for an insurance software company. The team has conducted lead generation and market research, found qualified leads, and contacted customers. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/372621) - Lead Gen & Email Marketing for Lodging Mgmt Solutions Co (5.0/5, May 21, 2025): DMT Business Development handles outbound prospecting for a lodging management solutions company. The team is responsible for reaching out and following up with potential leads through emails and LinkedIn. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/375963) - Sales Outsourcing for Blockchain Tech Company (5.0/5, May 27, 2025): DMT Business Development provides sales outsourcing services for a blockchain technology company. The team generates lists of leads based on the client's ideal customer profile and conducts outreach. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/377506) - Lead Gen & Sales Outsourcing for Electric Products Co (5.0/5, Jun 6, 2025): DMT Business Development has been hired by an electric products company to generate high-quality B2B leads. The team is tasked with researching and identifying potential partners and generating leads. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/380144) - Outsourced Sales Services for AI Company (5.0/5, Jun 11, 2025): An AI company hired DMT Business Development to provide outsourced sales services. The team managed an outbound outreach process, created custom messaging, ran multichannel campaigns, and attracted leads. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/381159) - Lead Generation Services for IT Solutions Company (5.0/5, Jun 17, 2025): An IT solutions company has hired DMT Business Development to handle the outbound lead generation process. The goal is to generate a steady flow of booked meetings with leads that match the client's profile. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/382778) - Outbound Lead Generation Services for IT Services Company (5.0/5, Jun 24, 2025): DMT Business Development provides lead generation services for an IT services company. The team is responsible for the full outbound lead generation process, and their key deliverable is booked appointments. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/384772) - Lead Generation Services for Conversational AI Co (4.5/5, Jul 4, 2025): DMT Business Development provided lead generation services for a conversational AI platform. The team identified qualified leads based on the client's ideal customer profile and reached out to them. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/387364) - Call Center Services & Sales Outsourcing for Software Co (5.0/5, Jul 18, 2025): DMT Business Development has assisted with lead generation and appointment setting for a software company. The team has focused on generating high-quality leads that fit the target audience. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/391187) - Call Center, Email Marketing & Sales Outsourcing for Software Company (5.0/5, Jul 31, 2025): DMT Business Development provided lead generation services for a software company. The team generated qualified leads, sent weekly reports, and booked meetings with relevant decision-makers. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/394637) - Lead Generation & Sales Outsourcing for Software Dev Company (5.0/5, Aug 29, 2025): DMT Business provides lead generation and sales outsourcing services for a software development company. The team identifies the client's ideal customer profile and runs email and LinkedIn campaigns. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/402023) - Lead Generation & Email Marketing for Software Company (5.0/5, Sep 19, 2025): DMT Business Development has been hired by a software company to identify potential clients and arrange meetings with decision-makers. The team has handled lead generation and email marketing. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/407349) - Lead Generation Services for UX/UI Design Agency (5.0/5, Oct 7, 2025): DMT Business Development was hired by a UX/UI design agency to provide lead generation services. The team focused on scheduling meetings with qualified prospects. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/411548) ##### Business services Experience DMT Business Development has received positive feedback for its expertise in lead generation and project management within the Business services industry. Clients commend the company for effectively building pipelines of high-quality prospects and enhancing brand awareness. The team is noted for its proactive communication, adaptability, and ability to deliver measurable results, such as booking qualified meetings and streamlining operations. Overall, DMT Business Development is seen as a reliable partner capable of driving success for businesses in need of consulting and operational support. - 4 reviews for business services industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Human Resources Support for Recruitment Agency (5.0/5, Jan 19, 2022): A recruitment agency hired DMT Business Development (formerly SalesNash) for human resources services. They assisted on ad hoc tasks in technologies and the onboarding process, setting up new hires's accounts and training schedules. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/8961) - Outbound Lead Generation for Life Science Company (5.0/5, Feb 15, 2023): DMT Business Development (formerly SalesNash) handles a life science company's outbound sales outreach efforts. Their resources research potential leads, create outreach messages, and set up appointments with the leads on behalf of the client.  [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/181179) - Lead Generation & Email Marketing for Cloud Services Company (5.0/5, Jan 22, 2025): DMT Business Development (formerly SalesNash) provides lead generation and email marketing services for a cloud services company. The team helps the client find potential leads on LinkedIn and follow up on leads from trade shows. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/345211) - Lead Generation for Business Services Company (5.0/5, Sep 29, 2025): DMT Business Development provided lead generation services for a business services company. The team created a pipeline of prospects and enhanced brand awareness. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/409547) ##### Financial services Experience DMT Business Development has received positive feedback from clients in the Financial services industry, noting their expertise in lead generation and appointment setting. Clients appreciated their efficient project management, responsive communication, and ability to deliver measurable results, such as successfully setting up multiple meetings in a short timeframe. Overall, DMT Business Development is viewed as a reliable partner capable of enhancing business development efforts in the Financial services sector. - 2 reviews for financial services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Private Investment Banking Firm (5.0/5, Mar 2, 2025): DMT Business Development provided lead generation services for a private investment banking firm. The team was responsible for appointment setting, composing scripts, and contacting potential clients. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/356561) - Sales, Lead Gen & Appointment Setting for Consulting Company (5.0/5, Sep 12, 2025): DMT Business Development provided sales outsourcing services for a financial consulting company. The team was responsible for sales development, lead generation, and appointment setting for the client. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/405525) ##### Media Experience DMT Business Development has received positive feedback from clients in the Media industry, particularly for their expertise in sales development. Clients appreciate the company's ability to deliver results, noting successful outcomes such as numerous targeted meetings. The team's responsiveness and effective communication have also been highlighted, creating a comfortable working relationship. Overall, DMT Business Development is recognized for its strong capabilities and understanding of client needs, making it a suitable partner for businesses in the Media sector. - 1 review for media industry - 1 review is 5 stars - Unknown avg. project cost - Sales Outsourcing for Media Company (5.0/5, Sep 5, 2025): DMT Business Development provides ongoing sales development services for a media company. The team aims to expand the client's sales channel and increase their sales. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/403649) ##### Information technology Experience DMT Business Development has received positive feedback in the Information technology industry for their expertise in lead generation and appointment setting. Clients commend their strategic approach, high-quality lead identification, and personalized service tailored to niche markets. They consistently deliver measurable results, such as a significant increase in scheduled meetings and new client acquisitions. Overall, DMT Business Development's strong project management and effective communication position them as a reliable partner for businesses seeking growth in the Information technology sector. - 8 reviews for information technology industry - 8 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Appointment-Setting Campaign for IT Support Company (5.0/5, Apr 14, 2025): An IT support company has hired DMT Business Development to run an appointment-setting campaign. The goal is to connect the client with key industry decision-makers to expand the client's network. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/367096) - Lead Generation for Digital Asset Management Company (5.0/5, Apr 25, 2025): DMT Business Development provided lead generation services for a digital asset management company. The team was also responsible for scheduling appointments for the client. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/369877) - Email Mktg & Sales Outsourcing for Technology Consulting Co (5.0/5, May 2, 2025): DMT Business Development provided email marketing and lead generation services for a technology consulting firm. The team managed email campaigns, LinkedIn outreach, cold calling, and re-engagement campaigns. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/371507) - Lead Generation & Call Center Services for Web Dev Co (5.0/5, May 12, 2025): DMT Business Development provided lead generation services for a web development company. The team aimed to generate qualified leads interested in the client's services. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/373563) - Lead Generation Services for AI Company (5.0/5, May 16, 2025): An AI company has hired DMT Business Development to boost sales and demos. The team is mainly focused on lead generation and is tasked with reaching out to potential end customers. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/374896) - Lead Generation Services for IT Company (5.0/5, Jun 3, 2025): An IT company hired DMT Business Development to provide outsourced sales services. The team handled the client's lead generation efforts, identifying and targeting the right audience for the client's business. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/379275) - Lead Generation for Employee Onboarding Platform (5.0/5, Jul 10, 2025): DMT Business Development provided lead generation services for an employee onboarding platform. The team managed outbound lead generation and targeted companies that matched the client's ideal customer profile. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/389127) - Lead Gen & Appointment Setting for Strategic Consulting Co (5.0/5, Aug 26, 2025): DMT Business Development provides B2B lead generation and appointment setting services for a strategic consulting company. The team identifies and qualifies prospects, initiates contact, and secures meetings. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/401109) ##### Advertising & marketing Experience DMT Business Development has received positive feedback regarding its expertise in lead generation and project management within the Advertising & marketing industry. Clients highlight the company's effective planning and execution, noting significant measurable outcomes such as successful contract acquisitions. The direct communication with dedicated project managers has also been emphasized as a strength, ensuring seamless collaboration. Overall, DMT Business Development is well-regarded for its impact on driving sales and achieving client goals. - 1 review for advertising & marketing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Research for Marketing Agency (5.0/5, Nov 18, 2021): A marketing agency hired DMT Business Development (formerly SalesNash) to provide market research services. The team was tasked with conducting lead research to boost the client's sales operations. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/5048) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently noted that DMT Business Development offers competitive pricing, which aligns well with their budgets. Feedback highlights that the company's services provide significant value, evidenced by successful lead generation and appointment setting. One client remarked on achieving 10 booked meetings monthly, while another reported a 40% increase in qualified leads. Overall, clients express satisfaction with the cost-effectiveness of DMT's services, emphasizing a strong return on investment. [Read All Reviews](https://clutch.co/profile/dmt-business-development?verified=true#reviews) - $10,000 to $49,000 (32 reviews) - Less than $10,000 (5 reviews) #### Completed projects in 18 countries - Australia (2 projects) - Canada (21 projects) - Taiwan (1 projects) - Croatia (1 projects) - Denmark (1 projects) - Estonia (1 projects) - France (1 projects) - Germany (2 projects) - Hong Kong (1 projects) - India (2 projects) - Jordan (1 projects) - New Zealand (1 projects) - Poland (2 projects) - Spain (1 projects) - United Arab Emirates (1 projects) - Ukraine (3 projects) - United States (19 projects) - England (3 projects) This provider is available in 5 time zones: - Greenwich Mean Time (GMT) - Central European Time (CET) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) This provider is fluent in 7 languages: - English - French - German - Polish - Russian - Spanish - Ukrainian [View Reviews](https://clutch.co/profile/dmt-business-development?verified=true#reviews) --- ### [Valoris Center](https://clutch.co/profile/valoris-center) #### 4.9 out of 5 star rating (15 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - București, Romania #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 50% Call Center Services - 15% CRM Consulting and SI - 20% Customer Service Outsourcing #### Company description Valoris Center is a customer support and call center services provider known for handling customer interactions, technical support, outbound sales, and lead management. Clients commend them for their professionalism, flexibility, and alignment with company values. Approximately 85% of reviews highlight their timely delivery and proactive approach, while 90% emphasize high customer satisfaction scores. Some mention a need for improvement in personnel turnover and attention to detail. [Visit Website](https://www.valoris.ro/en/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Great team Clients consistently highlight the exceptional quality of Valoris Center's team, citing their punctuality and effective communication. One client, a Quality Manager at BRT SPA, emphasized the team's excellent performance in achieving project objectives within the agreed timeframe. They noted the team's impressive reaction time to client needs and their strong cultural fit, which contributed positively to the overall project experience. - Customer Service Outsourcing for Freight Transportation Co (5.0/5, Mar 27, 2026): Everything was very punctual, and the objectives were achieved within the agreed timeframe. Excellent team. [Read Full Review](https://clutch.co/go-to-review/valoris-center/446143) #### Experience in 7 industries Valoris Center has demonstrated expertise across several industries, including Financial Services, Retail, eCommerce, Automotive, and Business Services. Clients commend their proactive approach, customer-centric solutions, high responsiveness, and impressive performance metrics, such as customer satisfaction rates exceeding 90%. The strong alignment of values and flexibility to adapt to industry-specific needs highlight their strengths, making them a suitable partner for projects in these sectors. [Read All Reviews](https://clutch.co/profile/valoris-center?verified=true#reviews) ##### Other Industry Experience Valoris Center has demonstrated strong expertise in providing scalable and cost-effective customer support solutions tailored for the Other Industry sector. Clients commend their ability to maintain high SLA scores, achieve 90% success in partner onboarding, and adapt quickly to industry dynamics. The company's flexibility and commitment to ongoing communication are highlighted as key strengths, making them a suitable partner for businesses seeking reliable customer service support. - 1 review for other industry industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Delivery App (5.0/5, Sep 24, 2021): Valoris Center provides call center services for consumer services firm. The team covers the client's customer service including email, chat, and call support [Read Full Review](https://clutch.co/go-to-review/valoris-center/141931) ##### Financial services Experience Valoris Center has received positive feedback from clients in the Financial services industry, highlighting their expertise in customer care and operational support. Clients praised their high service standards, achieving impressive metrics such as over 90% customer satisfaction scores and 95% first contact resolution rates. Their proactive approach, adaptability during challenges, and alignment with client values are noted strengths. Valoris is regarded as a reliable partner for enhancing customer engagement and operational efficiency, making them a strong fit for businesses in financial services. - 4 reviews for financial services industry - 4 reviews are 5 stars - Unknown avg. project cost - Customer Service for Financial Brand (5.0/5, Jan 27, 2022): Valoris Center is tasked with handling a financial brand's customer service operations. Their scope of work includes billing, information, and awareness campaigns. [Read Full Review](https://clutch.co/go-to-review/valoris-center/9646) - Call Center Services for Leasing Company (5.0/5, Oct 13, 2021): Valoris Center provides call center services for a leasing company. The team is responsible for various tasks including but not limited to inbound and outbound services, as well as back office support. [Read Full Review](https://clutch.co/go-to-review/valoris-center/33335) - Call Center & Sales Services for FinTech Platform Co (5.0/5, Nov 14, 2024): Valoris Center was hired by a fintech platform company to manage their outbound service and sales campaign. The team handled the client's welcome calls and encouraged customers to order a physical card. [Read Full Review](https://clutch.co/go-to-review/valoris-center/330920) - Customer Service Outsourcing for Financial Services Company (5.0/5, Aug 4, 2025): Valoris Center provided customer service support for a financial services company. The team handled phone and email assistance, card activations, and technical payment issue resolutions. [Read Full Review](https://clutch.co/go-to-review/valoris-center/395388) ##### eCommerce Experience Valoris Center demonstrates expertise in the eCommerce sector, particularly in customer outreach and appointment-setting. Clients praise their flexibility, professional service, and effective communication, which yield a notable success rate of 20% in engaging potential customers. Their commitment to customer needs and innovative approaches make them a strong candidate for businesses looking to enhance their customer engagement strategies in the eCommerce industry. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Optics Co (5.0/5, Mar 12, 2025): Valoris Center provides call center services for an optics company. The team has contacted customers from the client's database, set up appointments, and promoted campaigns. [Read Full Review](https://clutch.co/go-to-review/valoris-center/359013) ##### Business services Experience Valoris Center has received positive feedback for their expertise in providing customer support and call center services within the Business services industry. Clients appreciate their adaptability, proactive communication, and comprehensive reporting, which enhance overall service quality. The company aligns well with client values and demonstrates a strong commitment to meeting diverse needs. However, concerns about high personnel turnover highlight an area for potential improvement. Overall, Valoris Center is viewed as a valuable partner for businesses seeking reliable support solutions. - 1 review for business services industry - Unknown avg. project cost - Call Center Services for Digital Solutions Provider (4.5/5, Mar 3, 2023): Valoris Center provides call center services for a digital solutions provider. They assist B2B customers in setting up printing hardware by phone and email and offer troubleshooting and technical support. [Read Full Review](https://clutch.co/go-to-review/valoris-center/184265) ##### Arts, entertainment & music Experience Valoris Center has demonstrated strong capabilities in the Arts, entertainment & music industry, particularly in outbound service and CRM solutions. Clients appreciate their professionalism, flexibility, and the ability to adapt to specific industry needs. The high-quality standards of their outbound service, coupled with effective communication and training of agents, have led to impressive results, such as a 90% call rate within 15 minutes of lead submission. This makes Valoris a reliable partner for businesses seeking to enhance customer engagement in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Outbound Call Center Service for Automobile Company (5.0/5, Feb 21, 2023): Valoris Center provides call center services for an automobile producer. The team calls potential customers who fill in the contact form on the client's website. [Read Full Review](https://clutch.co/go-to-review/valoris-center/182029) ##### Automotive Experience Valoris Center is recognized for its expertise in enhancing customer experience in the Automotive industry. A Customer Experience Manager highlighted their effective satisfaction surveys and lead management services, which improved customer insights and lead quality. The professional team and their ability to customize solutions were noted as significant strengths. Overall, Valoris Center is seen as a reliable partner, positively impacting client satisfaction and loyalty. - 1 review for automotive industry - 1 review is 5 stars - Unknown avg. project cost - BPO for Automobile Importer And Distribution Company (5.0/5, Jan 13, 2023): Valoris Center has been hired by an automobile importer and distribution company to conduct a customer satisfaction survey. They have collected data, customized it, and integrated it into a CRM platform. [Read Full Review](https://clutch.co/go-to-review/valoris-center/175878) ##### Consumer Products Experience Valoris Center demonstrates notable expertise in the Consumer Products industry, particularly in providing flexible consumer support and back-office services. Clients appreciate their multichannel approach to communication and their ability to adapt to fluctuating demands. The team's coordination and commitment to enhancing customer satisfaction have received positive feedback. However, there is a suggestion for improvement regarding the agents' attention to detail. Overall, Valoris Center is well-positioned to meet the dynamic needs of businesses in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Consumer Products Company (5.0/5, Nov 9, 2021): A consumer products company has partnered with Valoris Center for call center services. The team is handling customer support about product details, warranty, and promotions using a multichannel approach. [Read Full Review](https://clutch.co/go-to-review/valoris-center/4320) ##### Retail Experience Valoris Center demonstrates strong expertise in the Retail industry, particularly in customer support and call center solutions. Clients appreciate their proactive approach, flexibility, and alignment with business values, which enhance customer satisfaction through effective feedback management. Measurable improvements in response rates and service level agreements underscore their impact. Overall, Valoris Center's commitment to understanding client needs positions them as a valuable partner for Retail businesses seeking reliable customer service solutions. - 1 review for retail industry - $50,000 – $199,999 avg. project cost - Call Center Services for Retail Company (4.5/5, Dec 9, 2025): Valoris Center provides call center services for a retail company. The team handles customer complaints and feedback and dispatches them to the right departments to provide solutions. [Read Full Review](https://clutch.co/go-to-review/valoris-center/424478) ##### Other industries Experience Valoris Center demonstrates strong expertise in the Other industries sector, particularly in customer support services. Clients commend their flexibility and adaptability in handling fluctuating demands, as well as their effective communication and project management. Notable strengths include a high SLA score and impressive customer satisfaction levels. Overall sentiment reflects a positive partnership experience, with clients appreciating the company's responsive approach and ability to scale operations efficiently, making them a suitable choice for businesses in need of reliable support. - 3 reviews for other industries industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Consumer Products Company (5.0/5, Nov 9, 2021): A consumer products company has partnered with Valoris Center for call center services. The team is handling customer support about product details, warranty, and promotions using a multichannel approach. [Read Full Review](https://clutch.co/go-to-review/valoris-center/4320) - Call Center Services for Delivery App (5.0/5, Sep 24, 2021): Valoris Center provides call center services for consumer services firm. The team covers the client's customer service including email, chat, and call support [Read Full Review](https://clutch.co/go-to-review/valoris-center/141931) - Customer Service Outsourcing for Freight Transportation Co (5.0/5, Mar 27, 2026): Valoris Center provides customer support services for a freight transportation company. The team assists the client's customers and resolves their main issues and requests. [Read Full Review](https://clutch.co/go-to-review/valoris-center/446143) #### 4.6 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Valoris Center's strong value for money, noting that their pricing aligns well with budget expectations. For example, one client mentioned selecting Valoris due to its 'good value for cost' and 'pricing fit our budget.' Another stated that Valoris offered a 'price-performance ratio in line with our expectations.' Overall, the sentiment reflects satisfaction with the services provided relative to the costs incurred, reinforcing their reputation as a cost-effective partner. [Read All Reviews](https://clutch.co/profile/valoris-center?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 5 countries - Austria (1 projects) - Croatia (1 projects) - Italy (1 projects) - Romania (8 projects) - Russia (1 projects) This provider is fluent in 12 languages: - English - Spanish - Russian - German - French - Italian - Romanian - Serbian - Slovenian - Bulgarian - Dutch - Polish [View Reviews](https://clutch.co/profile/valoris-center?verified=true#reviews) --- ### [Leadium](https://clutch.co/profile/leadium) #### 5 out of 5 star rating (64 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Las Vegas, NV #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 10% Content Marketing - 5% Email Marketing - 75% Sales Outsourcing #### Company description Leadium is a lead generation company specializing in outbound prospecting, appointment setting, and business development strategies. The company consistently receives positive feedback, with approximately 90% of reviewers highlighting their professional approach and effective communication. Many clients, around 70%, commend Leadium for aligning its strategies closely with client values and achieving measurable results. Overall, Leadium is praised for its adaptive project management and delivering high-quality leads, though a few suggest improvements in initial qualification criteria. [Visit Website](http://www.leadium.com/?utm_source=clutch&utm_medium=paid_sponsorship&utm_campaign=brand-awareness) #### Accommodating Leadium has consistently demonstrated an accommodating approach in their client engagements. Clients noted their responsiveness and adaptability to evolving needs, with one stating they were 'always on the ball' and met deadlines without compromising quality. Another client highlighted their proactive communication and swift responses, making them feel like part of the team. Overall, the sentiment reflects a strong appreciation for Leadium's flexibility and commitment to client success, with no reported areas for improvement. - Sales Outsourcing for Plant-Based Seafood Provider (5.0/5, Aug 22, 2023): They were responsive and adaptable to our needs, adopting a flexible approach to address our evolving requirements. Their prompt deliverables and receptivity to feedback made for a seamless collaboration. While they drove our appointments and sales forward, they served as a catalyst in our race towards market dominance. [Read Full Review](https://clutch.co/go-to-review/leadium/227040) - Lead Generation Services for Online Marketplace (5.0/5, Aug 22, 2023): They successfully navigated our needs by constantly adapting to our evolving strategies and promptly addressing issues. What stood out was their proactive approach in keeping us updated with regular progress insights. Their swift responses and agility truly shone through in the outcomes of the increasing sales appointments. [Read Full Review](https://clutch.co/go-to-review/leadium/227036) - Appointment Setting for Food Brand (5.0/5, Aug 22, 2023): Beyond that, their reaction to our requirements was flexible and responsive. Adaptation to dynamic market conditions, agility in adjustments, coupled with an iterative approach, truly made a difference in the flux of FinTech. Their strategic approach to appointment setting amplified our lead pool and consequently, heightened our conversion rates. [Read Full Review](https://clutch.co/go-to-review/leadium/227034) #### Experience in 9 industries Leadium has garnered positive feedback across various industries, including Cleaners, Education, Retail, Business Services, Financial Services, and Information Technology. Clients commend their expertise in lead generation, adaptive outreach strategies, and the quality of communication with decision-makers. The overall sentiment is favorable, with notable impacts on customer engagement and sales pipeline efficiency, particularly in sectors such as Education and Financial Services. Potential clients in these industries may find Leadium well-suited for enhancing their sales development efforts. [Read All Reviews](https://clutch.co/profile/leadium?verified=true#reviews) ##### Advertising & marketing Experience Leadium has received positive feedback within the Advertising & marketing industry for its effective lead generation services and ability to foster strong client relationships. Clients commend their expertise in sourcing qualified leads and managing outbound marketing campaigns, resulting in increased sales opportunities and a positive ROI. The company is recognized for its responsive communication, personalized service, and innovative approach, making it a valuable partner for businesses seeking to enhance their marketing efforts. - 4 reviews for advertising & marketing industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Lead Generation for Parking Industry (5.0/5, Dec 19, 2018): Leadium provides lead generation services, working to increase the number of appointments and leads that a company receives. [Read Full Review](https://clutch.co/go-to-review/leadium/37385) - Outbound Marketing Services for Music Platform (4.5/5, Jan 7, 2019): Leadium procures warm sales leads as part of an ongoing engagement. Other services include targeted outbound marketing and organizing meetings with a sales team. [Read Full Review](https://clutch.co/go-to-review/leadium/41208) - Lead Prospect Sourcing for Lead Gen. Firm (4.5/5, Oct 17, 2019): Leadium compiled lists of prospects for a team of sales representatives. The client provided industry verticals and geographic locations to guide Leadium's efforts. [Read Full Review](https://clutch.co/go-to-review/leadium/67400) - Appointment Setting for Direct Marketing Solutions Provider (5.0/5, Nov 29, 2023): Leadium provides appointment setting services to help a direct marketing solutions provider increase their meeting opportunities with qualified enterprise prospects. [Read Full Review](https://clutch.co/go-to-review/leadium/252918) ##### Information technology Experience Leadium has demonstrated strong expertise in lead generation and outreach within the Information Technology sector, particularly for AI, SaaS, and cybersecurity. Clients report significant improvements in engagement metrics, including a 30% increase in meetings booked and 12% jump in response rates. The company's professionalism, timely communication, and adaptability are highlighted as key strengths. Overall, Leadium's ability to generate qualified leads and provide actionable insights makes them a valuable partner for businesses looking to expand their outreach in the IT industry. - 3 reviews for information technology industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation & Outreach for B2B Mobile Platform (5.0/5, Oct 14, 2019): Leadium was hired to assist with lead generation to increase sales and reach out to the target market. The team built out a language strategy and scheduled meetings.  [Read Full Review](https://clutch.co/go-to-review/leadium/64544) - Lead Generation for Energy Startup (5.0/5, May 21, 2019): Leadium manages an email marketing and outreach campaign for a startup. Utilizing various messaging tactics, they’ve developed email sequences that highlight product features, benefits, and use cases. [Read Full Review](https://clutch.co/go-to-review/leadium/106643) - Lead Generation & Outreach Services for IT Events Company (5.0/5, Oct 17, 2024): Leadium provides lead generation and outreach services for an IT events company. This involves reaching out to companies in the AI, SaaS, and IT sectors and running email, LinkedIn, and phone campaigns. [Read Full Review](https://clutch.co/go-to-review/leadium/323406) ##### Financial services Experience Leadium has received positive feedback from clients in the Financial services industry, highlighting their expertise in lead generation and account management. Clients, such as Payrix and JFDI Accountants, emphasized Leadium's ability to deliver qualified leads rapidly, enhance sales pipelines, and optimize outreach strategies, contributing to significant boosts in engagement and conversion rates. Their proactive communication and effective project management were also praised, indicating that Leadium is a strong partner for businesses looking to grow in the Financial services sector. - 3 reviews for financial services industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Digital Marketing for Startup Accelerator Company (5.0/5, Apr 15, 2021): Leadium was hired by a startup accelerator company to help them build an SDR program. The team is in charge of conducting campaigns, prospect research, email content development, lead qualification, and more. [Read Full Review](https://clutch.co/go-to-review/leadium/126577) - SEO for Back Office Accounting Firm (5.0/5, May 17, 2024): Leadium provides SEO services for a back-office accounting firm. The goal is to establish new sales leads and improve the client's search engine rankings. [Read Full Review](https://clutch.co/go-to-review/leadium/289446) - Lead Generation Services for FinTech Company (5.0/5, Oct 6, 2024): To gain more qualified leads, a financial technology firm hired Leadium provided to manage their outbound campaigns. They created prospect lists and ran outreach campaigns via email, LinkedIn, and phone calls.  [Read Full Review](https://clutch.co/go-to-review/leadium/320202) ##### Human Resources Experience Leadium demonstrates significant expertise in the Human Resources industry, particularly in enhancing client outreach and engagement. Clients appreciate their responsive communication, flexibility, and commitment to success, identifying them as a knowledgeable partner in executing outbound campaigns. Their alignment with client values and ability to adapt to project needs further solidifies their strengths. Overall, sentiment is positive, indicating they are a suitable choice for businesses seeking effective HR solutions. - 2 reviews for human resources industry - $10,000 – $49,000 avg. project cost - Call Center Services for Data-Driven Hiring Platform (4.5/5, May 25, 2023): Leadium provides call center services for a data-driven hiring platform. The team's activities include prospecting, calling prospects, and scheduling appointments for the client's sales team on a calendar.  [Read Full Review](https://clutch.co/go-to-review/leadium/204217) - Outbound Sales Campaign for Professional Employer Org (4.5/5, Dec 13, 2023): Leadium conducts the outbound sales campaign of a professional employer organization. Leadium is responsible for delivering additional leads and appointments every month for the client. [Read Full Review](https://clutch.co/go-to-review/leadium/255884) ##### IT Services Experience Leadium has received positive feedback for its expertise in lead generation and email marketing within the IT services industry. Clients commend their collaborative approach, responsiveness, and ability to enhance outreach strategies, leading to significant sales improvements. Their strong understanding of tools like Outreach and commitment to delivering results demonstrate their capability to act as an effective partner. Overall, Leadium is viewed as a valuable asset for businesses seeking to optimize their sales processes and marketing efforts. - 2 reviews for it services industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Email Content Strategy for Email Validation Company (5.0/5, Mar 27, 2019): Leadium works on email strategy, teaching the internal team how to use Outreach and helping them improve and develop content. They’ve also collaborated on creating a more effective email marketing campaign. [Read Full Review](https://clutch.co/go-to-review/leadium/79990) - Lead Generation for Startup Incubator (5.0/5, Sep 7, 2018): Leadium conducted market research to identify target audiences and drive leads for third-party startup partners. After structuring an outreach strategy, they booked appointments and launched outbound sales. [Read Full Review](https://clutch.co/go-to-review/leadium/119532) ##### Food & Beverages Experience Leadium has demonstrated significant expertise in the Food & Beverages industry, successfully enhancing sales strategies for clients such as Good Catch and Angie's Tempeh. Reviewers praised their ability to improve lead generation and appointment setting, leading to measurable increases in conversion rates and overall sales performance. Clients appreciated Leadium's proactive communication and adaptability, identifying them as a strong partner for businesses seeking to refine their sales processes and boost market penetration. - 4 reviews for food & beverages industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Childhood Nutrition Company (5.0/5, Jul 30, 2023): In an effort to acquire more leads, a childhood nutrition company has hired Leadium to enhance their sales pipeline. The team's tasks involve scheduling appointments and curating pre-qualified business leads. [Read Full Review](https://clutch.co/go-to-review/leadium/221120) - Appointment Setting for Food Manufacturing & Processing Firm (5.0/5, Jul 30, 2023): A food manufacturing and processing firm has hired Leadium to help expand their market reach. The team is responsible for setting up appointments, allowing the in-house team to concentrate on closing deals. [Read Full Review](https://clutch.co/go-to-review/leadium/221130) - Appointment Setting for Food Brand (5.0/5, Aug 22, 2023): To improve their lead acquisition, a food brand has hired Leadium for their call center services. The team is in charge of setting up preliminary meetings with high-potential leads. [Read Full Review](https://clutch.co/go-to-review/leadium/227034) - Sales Outsourcing for Plant-Based Seafood Provider (5.0/5, Aug 22, 2023): A plant-based seafood provider has hired Leadium for their sales outsourcing services. This mainly involves revamping the client's sales strategy and setting up meaningful appointments with potential clients. [Read Full Review](https://clutch.co/go-to-review/leadium/227040) ##### Telecommunications Experience Leadium has received positive feedback from its Telecommunications clients, highlighting their expertise in outbound messaging and targeting strategies. Clients appreciate Leadium's strong communication and commitment to understanding project needs, resulting in successful outcomes such as increased meetings booked and improved messaging. Their hands-on approach and alignment with client values contribute to a favorable reputation, making them a suitable partner for businesses seeking effective growth strategies within the Telecommunications sector. - 1 review for telecommunications industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Outbound Marketing Services for Telecommunications Company (5.0/5, Mar 2, 2023): Leadium spearheaded a telecommunications firm's outbound marketing efforts, including outbound messaging, outbound targeting, and appointment booking. [Read Full Review](https://clutch.co/go-to-review/leadium/184110) ##### Consumer Products Experience Leadium has demonstrated strong expertise in the Consumer Products industry by offering tailored lead generation strategies, resulting in a steady flow of sales meetings and a lower cost per lead. Clients have noted the direct involvement of the founders, high-level consultative service, and effective communication throughout the process. Overall sentiment reflects satisfaction with Leadium's ability to adapt campaigns in response to client feedback, making them a suitable partner for companies seeking to enhance their sales outreach in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Sales & Marketing Strategy for Design Marketplace (5.0/5, Apr 26, 2022): Leadium spearheads sales and marketing strategies for a design marketplace to improve meeting conversions. They created outbound sales campaigns and add integrations, including Apollo, to optimize workflows. [Read Full Review](https://clutch.co/go-to-review/leadium/16786) ##### Education Experience The reviews highlight Leadium's strong expertise in the Education sector, particularly in enhancing sales pipelines for companies like MyTutor and eduKUDU. Clients praise Leadium for their tailored approach, impressive communication skills, and ability to foster meaningful relationships with educational institutions. The overall sentiment reflects satisfaction with measurable outcomes, such as a 40% increase in sales for MyTutor, showcasing Leadium's impact on driving growth and engagement in the Education industry. - 2 reviews for education industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Sales Outsourcing for E-Learning Company (5.0/5, Jul 30, 2023): Leadium is helping an e-learning company fortify their sales pipeline. The team collaborates with the client in developing and implementing an effective lead generation strategy. [Read Full Review](https://clutch.co/go-to-review/leadium/221123) - Lead Generation for EdTech Company (5.0/5, Jun 7, 2026): Leadium provided lead generation services for an educational technology company. The team was tasked with outbound prospecting, cold calling, appointment setting, and lead qualification. [Read Full Review](https://clutch.co/go-to-review/leadium/462773) ##### Business services Experience Leadium has demonstrated strong expertise in lead generation and marketing within the business services industry, receiving positive feedback for their effective strategies and results-driven approach. Clients noted impressive outcomes, such as a 150% increase in booked meetings and a 90% show rate, highlighting their ability to improve sales performance. Overall, the company is recognized for its professionalism, collaboration, and consistent delivery, making it a strong candidate for businesses seeking significant growth and reliable partnership. - 2 reviews for business services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Third Party Client (5.0/5, Jan 2, 2019): Leadium conducted market research and created a profile for a client’s target customer. Then, they compiled weekly lists of prospective leads, followed up with quality candidates, and scheduled meetings. [Read Full Review](https://clutch.co/go-to-review/leadium/39745) - Lead Generation Services for Transcription & Translation Co (5.0/5, Feb 25, 2026): Leadium provides lead generation services for a transcription and translation company. The team has designed the client's campaigns and is responsible for booking meetings as a KPI and reporting weekly. [Read Full Review](https://clutch.co/go-to-review/leadium/438546) ##### Healthcare Experience Leadium demonstrates strong expertise in the Healthcare industry, excelling in lead generation and management for companies like Amada Senior Care and Inflo Health. Clients commend their responsiveness and proactive communication, with measurable success in booking qualified meetings and enhancing patient care. The company’s consultative approach and alignment with client values contribute positively to their impact, making them a reliable partner for organizations seeking to improve their outreach and sales processes in the Healthcare sector. - 3 reviews for healthcare industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Appointment Setting & Lead Generation for Healthcare Company (5.0/5, Nov 21, 2023): Leadium handles a healthcare company's lead generation and customer discovery efforts. Their work involves sequence creation, communication strategy development and execution, and appointment setting. [Read Full Review](https://clutch.co/go-to-review/leadium/251030) - Call Center & Sales Outsourcing Services for Senior Care Co (5.0/5, Dec 21, 2023): Leadium Services provides call center and sales outsourcing services for a senior care company. They handle inbound calls, contracts, and reschedules and manage the client's CRM lead data and sales pipeline. [Read Full Review](https://clutch.co/go-to-review/leadium/257591) - Call Center & Lead Generation for Healthcare Technology Co (5.0/5, Oct 9, 2025): Leadium provides call center and lead generation services for a healthcare technology company. The team conducts outreach and books meetings with hospital radiology departments and imaging centers' leadership. [Read Full Review](https://clutch.co/go-to-review/leadium/412310) ##### Retail Experience Leadium has demonstrated strong expertise in the Retail industry, particularly in enhancing sales pipelines and facilitating meaningful B2B partnerships. Clients like Italic and Skin by Aspen reported significant increases in appointment setting and new partnership discussions, showcasing Leadium's ability to effectively communicate brand value. Their adaptive project management and commitment to client alignment have garnered positive feedback, indicating they could be a valuable partner for businesses seeking growth in the Retail sector. - 2 reviews for retail industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Lead Generation Services for Online Marketplace (5.0/5, Aug 22, 2023): Leadium provides ongoing lead generation services for an online marketplace that sells luxury products. The team's main task is to set up appointments with key decision-makers within educational institutions. [Read Full Review](https://clutch.co/go-to-review/leadium/227036) - B2B Appointment-Setting Services for Skincare Brand (5.0/5, Jun 4, 2026): Leadium provided B2B appointment-setting services for a skincare brand. The team managed prospect targeting, outbound calling, qualification, and appointment setting. [Read Full Review](https://clutch.co/go-to-review/leadium/461973) ##### Software Experience The reviews highlight the provider's exceptional expertise in outbound prospecting and lead generation within the Software industry. Clients commend their transparency, effective communication, and impressive results, noting a 500% growth since collaboration began. Their ability to provide accurate leads with a low bounce rate is particularly praised. Overall sentiment indicates that the company is a strong partner for businesses seeking to enhance their outbound strategies and scale successfully. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Outbound Marketing & Lead Generation for SaaS Company (5.0/5, Jan 2, 2019): Leadium provides outbound marketing and lead generation, planning a scope of work to increase annual recurring revenue rates. [Read Full Review](https://clutch.co/go-to-review/leadium/38552) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Leadium for providing excellent value for money, with many noting that their pricing aligns well with the quality of service delivered. For instance, one client highlighted Leadium's 'good value for cost' and the significant increase in qualified meetings achieved without expanding their internal team. Another mentioned that Leadium's services resulted in a 150% increase in booked meetings within the first few months, underscoring their effectiveness and cost efficiency. Overall, feedback indicates a strong sentiment of satisfaction regarding the company's pricing and value proposition. [Read All Reviews](https://clutch.co/profile/leadium?verified=true#reviews) - $10,000 to $49,000 (12 reviews) - Less than $10,000 (9 reviews) - $50,000 to $199,999 (7 reviews) - $200,000 to $999,999 (2 reviews) #### Completed projects in 5 countries - Belgium (1 projects) - Dominican Republic (1 projects) - Singapore (1 projects) - United States (33 projects) - England (3 projects) This provider is available in 8 time zones: - Midway Islands Time (MIT) - Hawaii Standard Time (HST) - Alaska Standard Time (AKST) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) - New Zealand Standard Time (NST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/leadium?verified=true#reviews) --- ### [TECHSPEED INC](https://clutch.co/profile/techspeed) #### 4.9 out of 5 star rating (18 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Portland, OR #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 25% Call Center Services - 25% Content Moderation Services - 20% Customer Service Outsourcing #### Company description TECHSPEED INC is a data management and business process outsourcing company specializing in data cleaning, entry, and analysis. The reviews reveal a consistent theme of high satisfaction, with 100% praising their project management, adaptability, and responsiveness, while no areas for improvement were noted. They are commended for their ability to efficiently handle large-scale data tasks and maintain excellent communication, offering great value for cost. [Visit Website](https://techspeed.com/get-started/?utm_source=clutch.co&utm_medium=referral) #### Easy to work with Clients express a highly positive sentiment regarding their ease of collaboration with TechSpeed Inc. One client noted, 'It has been very easy to work with them,' highlighting the company's responsive communication and adaptability. The high-touch approach and understanding of client needs were also praised, distinguishing TechSpeed from competitors. Overall, the feedback underscores a strong impression of professionalism and client-centric service, contributing to a favorable working relationship. - Staff Augmentation for Fixed Cost Reduction Firm (4.5/5, Dec 6, 2022): The workflow between our team and theirs was very easy. Their willingness to remain flexible and helpful was impressive. [Read Full Review](https://clutch.co/go-to-review/techspeed/170597) - Back-Office Outsourcing for Needlework Shop (5.0/5, Aug 22, 2025): We have a weekly video touchbase with them. They always respond quickly and pivot as needed. Not that I can think of. It has been very easy to work with them. [Read Full Review](https://clutch.co/go-to-review/techspeed/400294) #### Experience in 8 industries TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors. [Read All Reviews](https://clutch.co/profile/techspeed?verified=true#reviews) ##### Software Experience TECHSPEED INC has received positive feedback from clients in the Software industry, highlighting their expertise in lead generation and market research. Clients commend their thorough delivery process, strategic understanding, and responsiveness, which significantly aided in identifying target markets and optimizing business focus. The overall sentiment reflects satisfaction with the quality of information provided and the efficient project management, making TECHSPEED INC a reliable choice for businesses seeking to enhance their software solutions and market engagement. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Lead Gen & Market Research for SaaS Business Mgmt. Provider (5.0/5, Feb 8, 2023): A SaaS business management provider was looking to garner information about their target audience and vertical, so they engaged with TechSpeed Inc for their market research and lead generation services. [Read Full Review](https://clutch.co/go-to-review/techspeed/180072) ##### Other Industry Experience TECHSPEED INC has received positive feedback in the Other Industry sector, highlighting their expertise in data collection and transcription services. Clients commend their ability to quickly assemble teams, deliver results efficiently, and maintain excellent communication throughout projects. Their competitive pricing and exceptional customer service, particularly noted by clients, underscore their strengths. Overall, TECHSPEED INC is recognized as a reliable vendor, making them a strong candidate for businesses seeking quality data solutions. - 3 reviews for other industry industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Digital Marketing for Research Company (5.0/5, Feb 19, 2019): TechSpeed LLC established an email marketing campaign. [Read Full Review](https://clutch.co/go-to-review/techspeed/61861) - Market Research & Outreach for Equipment Retailer (5.0/5, Nov 30, 2022): TechSpeed Inc was hired by a semiconductor equipment retailer to help them expand their client base. After understanding the client's objectives, the team executed a smooth process to gather the data needed. [Read Full Review](https://clutch.co/go-to-review/techspeed/169684) - Transcription Services for Consumer Credit Reporting Agency (5.0/5, Dec 12, 2022): TechSpeed Inc provides transcription services for a consumer credit reporting agency. They also assist with the data collection process. [Read Full Review](https://clutch.co/go-to-review/techspeed/171512) ##### Business services Experience TechSpeed Inc. has received positive feedback from clients in the Business services industry, particularly for their expertise in data handling and seamless integration with existing systems. Clients appreciate their flexibility, efficient communication, and ability to support operations with research and data functions. The overall sentiment highlights TechSpeed's commitment to enhancing operational efficiency, making them a strong candidate for businesses seeking reliable support in managing complex data workflows. - 1 review for business services industry - $10,000 – $49,000 avg. project cost - Staff Augmentation for Fixed Cost Reduction Firm (4.5/5, Dec 6, 2022): TechSpeed Inc provided staff augmentation services for a fixed cost reduction firm. They integrated the client's data into their current OS. [Read Full Review](https://clutch.co/go-to-review/techspeed/170597) ##### Consulting Experience TECHSPEED INC has demonstrated strong expertise in the Consulting industry, particularly in data management and financial analysis support. Clients appreciate their professionalism, timely delivery, and effective communication. One M&A advisory firm noted their ability to accommodate urgent tasks and maintain high-quality standards despite challenging data formats. Overall, the feedback reflects a positive sentiment towards TECHSPEED INC, highlighting their strengths in handling complex data entry projects and their commitment to client satisfaction. - 1 review for consulting industry - 1 review is 5 stars - Unknown avg. project cost - Data Entry Services for M&A Advisory Firm (5.0/5, Jun 3, 2021): TechSpeed Inc provided data entry services to an M&A advisory firm. They entered data from various file formats into the firm's Excel templates. The file formats included PDF, spreadsheets, and scanned photos. [Read Full Review](https://clutch.co/go-to-review/techspeed/43673) ##### IT Services Experience TechSpeed Inc. demonstrates significant expertise in data extraction services, particularly in transforming PDF data into usable formats. Clients commend their reliable output, quick responses, and effective communication throughout projects. The company's strengths lie in delivering consistent results with minimal issues and maintaining a strong collaborative relationship with clients. Overall, TechSpeed Inc. is well-regarded in the IT Services industry and may be an excellent fit for businesses seeking dependable data solutions. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Data Entry Services for Data Solutions Company (5.0/5, Jun 2, 2021): TechSpeed Inc handles data entry services for a data solutions company. The team is tasked with extracting data from PDF files and inputting them into the client's database. [Read Full Review](https://clutch.co/go-to-review/techspeed/42850) ##### Nonprofit Experience TECHSPEED INC has demonstrated exceptional expertise in the Nonprofit sector, particularly in managing large-scale data entry projects with high efficiency and minimal errors. Clients commend their organizational skills, responsiveness, and commitment to quality, highlighting successful collaborations that meet critical deadlines. The impressive track record of delivering accurate results under tight timelines signifies their strong impact and reliability, making them a valuable partner for nonprofit organizations seeking data management solutions. - 1 review for nonprofit industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Data Entry for Scholarship Fund (5.0/5, Jul 11, 2019): TechSpeed LLC provides tax credit data entry services on an ongoing basis. Once per year, they enter the information of 5,000 contributors into an online tax system.  [Read Full Review](https://clutch.co/go-to-review/techspeed/130317) ##### Real estate Experience TechSpeed Inc. has demonstrated substantial expertise in the real estate sector, particularly in data entry and administrative support. Clients praise their professionalism, swift responses, and the longevity of partnerships, with one client highlighting a decade of collaboration. Their capabilities include managing listings and document tasks, showcasing a reliable service that enhances operational efficiency. Overall, the feedback suggests that TechSpeed Inc. is a strong candidate for real estate companies seeking dependable and effective administrative solutions. - 1 review for real estate industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Data Entry and Admin Assistance for Real Estate Company (5.0/5, Jan 10, 2019): TechSpeed LLC provides long-term data entry, admin tasks, and business administration services. They set up databases, enter data into multiple systems, provide typing and Excel services. [Read Full Review](https://clutch.co/go-to-review/techspeed/42284) ##### Financial services Experience TECHSPEED INC has received positive feedback from clients in the Financial services industry, highlighting their effective project management and strong communication. A client from TransUnion noted their proficiency in data-related tasks, including PDF conversion and web scraping, which contributed to timely project completion. The company's alignment with client values and dedication to service excellence enhance its reputation, making them a suitable partner for organizations seeking expertise in financial data solutions. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Data Entry & Document Digitization for Credit Reporting Agency (5.0/5, Aug 22, 2025): TECHSPEED INC provides data entry and digitization services for a credit reporting agency. The team converts PDF files and scrapes data from websites as needed. [Read Full Review](https://clutch.co/go-to-review/techspeed/400284) ##### Retail Experience TechSpeed Inc. has received positive feedback from retail clients, particularly in managing extensive product catalogs and ensuring data accuracy. One client praised their high-touch approach and quick responsiveness, highlighting their ability to understand complex product details efficiently. The company consistently meets deadlines and adapts to client needs, making them a strong candidate for retail businesses seeking reliable support and expertise in product management and data cleanup. - 1 review for retail industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back-Office Outsourcing for Needlework Shop (5.0/5, Aug 22, 2025): TECHSPEED INC provides back-office outsourcing services for a needlework shop. The team reviews the client's Shopify catalog, updates product details, identifies discontinued styles, and gathers product photos. [Read Full Review](https://clutch.co/go-to-review/techspeed/400294) ##### Healthcare Experience TechSpeed LLC has garnered positive feedback from clients in the Healthcare industry, highlighting their expertise in market research and revenue cycle management. Clients commend their swift project execution, adaptability, and exceptional communication skills, noting that TechSpeed's team became an integral extension of their staff. The successful delivery of tailored solutions and a proactive approach to project management have positioned TechSpeed as a reliable partner, making them a strong candidate for healthcare-related projects. - 2 reviews for healthcare industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Data Mining to Assess Global Pain Landscape (5.0/5, Feb 6, 2019): TechSpeed LLC helped a healthcare-centric research agency aggregate data on a global scale. The report they produced on the findings will inform an international research study conducted by physicians.  [Read Full Review](https://clutch.co/go-to-review/techspeed/55328) - Call Center & Data Entry for Healthcare Revenue Cycle Co (5.0/5, Nov 13, 2024): TECHSPEED INC provided call center services for a health revenue cycle management firm. The team used existing materials to understand the client’s needs and wrote scripts. They also did contact validation. [Read Full Review](https://clutch.co/go-to-review/techspeed/330755) ##### Home Services Experience TECHSPEED INC has received positive feedback for its expertise in data entry and customer service within the Home Services industry. Clients have highlighted their high accuracy rates, timely project delivery, and exceptional communication. The company's proactive approach in addressing issues and providing solutions demonstrates a strong commitment to quality and efficiency, making them a reliable partner for businesses seeking effective administrative support and customer service solutions. - 1 review for home services industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Home Care Agency (5.0/5, Sep 29, 2025): TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. [Read Full Review](https://clutch.co/go-to-review/techspeed/409633) ##### Politics Experience The reviews highlight TECHSPEED INC's exceptional performance in the Politics industry, particularly in delivering comprehensive and timely election information. Clients appreciate the company's responsiveness and the high volume, speed, and accuracy of their work. As noted by a Research Director from a political organization, TECHSPEED INC consistently outperformed competitors, making them a valuable partner for organizations seeking reliable election data. Overall, the feedback indicates strong expertise and a positive impact, suggesting they are a fitting choice for similar projects. - 1 review for politics industry - 1 review is 5 stars - Unknown avg. project cost - Research & Data Collection for Politics Company (5.0/5, Jan 21, 2026): TECHSPEED INC provides research services for a political consulting firm. The team has collected information about elections and provided weekly deliverables of election dates and details. [Read Full Review](https://clutch.co/go-to-review/techspeed/431189) ##### Advertising & marketing Experience TechSpeed LLC has garnered positive feedback within the advertising and marketing sector, showcasing expertise in data management and web development. Clients highlight their outstanding speed, accuracy, and competitive pricing, which have led to lasting partnerships. The team's professionalism, effective communication, and adaptability in project timelines have further solidified their reputation. Overall, TechSpeed LLC is well-positioned to meet diverse needs in advertising and marketing, making them a strong candidate for potential clients seeking reliable support. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Data Entry & Mobile App Dev for Boutique Design Firm (5.0/5, Dec 17, 2018): TechSpeed LLC handled separate data management and mobile development projects. They transitioned data from excel sheets to interactive, printable PDFs, and worked with HTML, CSS, and Java. [Read Full Review](https://clutch.co/go-to-review/techspeed/36062) - Data Cleaning & Content Mgmt for Advertising & Marketing Co (5.0/5, Feb 9, 2026): TECHSPEED INC has provided data cleaning, formatting, and lightweight content management support for an advertising and marketing company as part of a WordPress website redesign and rebuild. [Read Full Review](https://clutch.co/go-to-review/techspeed/435088) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement. [Read All Reviews](https://clutch.co/profile/techspeed?verified=true#reviews) - Less than $10,000 (6 reviews) - $10,000 to $49,000 (5 reviews) #### Completed projects in 2 countries - Canada (1 projects) - United States (16 projects) This provider is available in 1 time zone: - Pacific Standard Time (PST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/techspeed?verified=true#reviews) --- ### [Outsourced](https://clutch.co/profile/outsourced) #### 4.9 out of 5 star rating (12 reviews) - 1,000 - 9,999 employees - Quezon City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 10% Call Center Services - 15% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 15% HR Outsourcing - 15% IT Staff Augmentation - 15% Staffing #### Company description Outsourced is a versatile company offering recruitment and remote staffing services, specializing in IT and administrative support. The company receives high praise for its professionalism, effective communication, and alignment with client values, with over 90% of reviews noting their positive impact on project efficiency and cost-effectiveness. There is a recurring commendation of their project management skills, with mention of potential improvements in operational controls noted by a minority of reviewers. [Visit Website](https://outsourced.co/) #### Exceeds expectations #### Experience in 8 industries The provider has demonstrated expertise across various industries including Legal, Telecommunications, eCommerce, Information Technology, Media, and Contracting. Client feedback highlights strengths in project management, timely delivery, and effective communication, particularly in IT and eCommerce sectors. Overall sentiment is positive, with clients noting improved operational efficiency, successful recruitment, and adaptability to diverse project needs. This provider is well-suited for clients in technology-driven and regulatory environments, as well as those requiring outsourced staffing solutions. [Read All Reviews](https://clutch.co/profile/outsourced?verified=true#reviews) ##### Consulting Experience Outsourced has received positive feedback from clients in the Consulting industry, particularly for their strong project management and communication skills. Clients appreciate the company's ability to align values and culture, as well as their organized and structured approach. The expertise in establishing Software Development Centres and clear communication throughout the recruitment process highlights their strengths. Overall, clients feel supported and valued, indicating that Outsourced can be a strong fit for businesses seeking reliable consulting services. - 1 review for consulting industry - 1 review is 5 stars - Unknown avg. project cost - Custom Software Development for Boutique Supply Chain Consultancy (5.0/5, Jun 26, 2024): A boutique supply chain consultancy engaged with Outsourced for their custom software development services. The team is tasked with integrating software tools to enable the client with app and software development capabilities. [Read Full Review](https://clutch.co/go-to-review/outsourced/296725) ##### Legal Experience Outsourced has demonstrated strong expertise in legal software development, particularly in case management systems for government offices. Clients commend their timely project delivery, effective resource allocation, and adaptability to project needs. The commitment and professionalism of their team have been particularly noted, reflecting a deep understanding of the legal industry's requirements. Overall, Outsourced's track record indicates a reliable partner for legal firms seeking software solutions. - 1 review for legal industry - 1 review is 5 stars - Unknown avg. project cost - Custom App Dev & Support for Legal Software Provider (5.0/5, Mar 31, 2025): Outsourced provides ongoing development and support for a legal software provider. The team develops new features, adjusts the app's business logic, provides maintenance, and fixes bugs. [Read Full Review](https://clutch.co/go-to-review/outsourced/363788) ##### Telecommunications Experience Outsourced has demonstrated strong expertise in the Telecommunications industry, particularly in recruitment and customer support services. Clients have praised their ability to quickly source qualified candidates, effectively supporting roles in technical support and customer service. The positive sentiment highlights their timely project delivery, responsiveness, and ability to enhance customer satisfaction. Overall, Outsourced's strengths in recruiting and technical troubleshooting make them a viable partner for businesses in the Telecommunications sector. - 1 review for telecommunications industry - Unknown avg. project cost - Recruiting for Telecommunications Company (4.5/5, Feb 20, 2025): Outsourced provided recruitment services for a telecommunications company. The team was responsible for finding a data analyst to provide inbound customer support and manage billing systems. [Read Full Review](https://clutch.co/go-to-review/outsourced/354062) ##### eCommerce Experience Outsourced has demonstrated strong expertise in the eCommerce sector, particularly in enhancing user experience and streamlining production for clients in the fashion industry. Positive client feedback highlights their timely deliverables, effective communication, and ability to meet project goals. The overall sentiment reflects satisfaction with their performance, indicating that Outsourced is a reliable partner for businesses seeking growth and improved operational efficiency in eCommerce. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment Services for AI Solutions Company (5.0/5, Feb 11, 2025): Outsourced provides staff augmentation services for an AI solutions company. The team is tasked with recruiting excellent staff to serve the client's customers. [Read Full Review](https://clutch.co/go-to-review/outsourced/351159) ##### Engineering Experience Outsourced has received positive feedback within the Engineering industry, particularly for their regression testing capabilities. Clients highlight their expertise in improving bug detection and resolution rates, achieving a 30% reduction in non-customer bugs. Their structured approach and effective communication practices enhance QA processes, resulting in faster turnaround times and increased testing efficiency. Overall, Outsourced is recognized for their professionalism and adaptability, making them a strong candidate for engineering projects focused on quality assurance. - 1 review for engineering industry - 1 review is 5 stars - Unknown avg. project cost - App Regression Testing & Reporting for Tax Mgmt Software Co (5.0/5, Feb 10, 2025): Outsourced provides regression testing services for a tax management software company's app. The team executes regression test cases, assists the local QA team, and provides documentation and testing reports. [Read Full Review](https://clutch.co/go-to-review/outsourced/350901) ##### Information technology Experience Outsourced receives consistently positive feedback from clients in the Information Technology sector, highlighting their expertise in remote staffing for digital commerce and efficient project management. Clients appreciate their responsiveness, strong cultural fit, and ability to deliver quality talent that aligns with business needs. The company's focus on timely communication and meeting project goals positions them as a reliable partner for IT services, making them a strong candidate for organizations seeking to enhance their digital capabilities. - 3 reviews for information technology industry - 3 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Staff Augmentation for Digital Agency (5.0/5, Mar 20, 2023): A digital agency specializing in e-commerce hired Outsourced to provide staff augmentation services. The goal was to increase the company's technical capacity while reducing recruitment costs. [Read Full Review](https://clutch.co/go-to-review/outsourced/188403) - IT Staff Augmentation for Digital Agency (5.0/5, Oct 23, 2023): Outsourced provides remote staffing services for a digital agency. They've provided the client with Magento and Shopify developers, QA engineers and testers, and SEO specialists to support their projects. [Read Full Review](https://clutch.co/go-to-review/outsourced/243203) - Remote Managed IT Support for Managed Services Provider (5.0/5, Feb 7, 2025): Outsourced provides remote IT management services for a managed services provider. The team remotely accesses and fixes customer-related PC issues. [Read Full Review](https://clutch.co/go-to-review/outsourced/350311) ##### Arts, entertainment & music Experience Outsourced has demonstrated expertise in the Arts, entertainment, and music industry by effectively managing offshore teams, particularly in video production. Clients highlight their strong communication skills, promptness, and cultural alignment, which contribute to long-term partnerships. With a track record of successful employee placements and satisfaction, Outsourced is positioned as a reliable choice for businesses seeking support in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Outsourcing Services for Video Production Services Firm (5.0/5, Feb 7, 2025): Outsourced manages the offshore staff of a video production services firm. The team is responsible for managing the client's entire offshore team in the Philippines. [Read Full Review](https://clutch.co/go-to-review/outsourced/350086) ##### Media Experience Outsourced has demonstrated notable expertise in the Media industry, particularly in delivering quality talent and managing repetitive tasks effectively. Clients appreciate their strong communication and responsiveness, which contribute to successful project outcomes. The long-term retention of staff highlights their ability to meet client needs consistently. Overall, Outsourced's strengths in providing cost-effective solutions and understanding HR practices make them a strong candidate for businesses in the Media sector. - 1 review for media industry - 1 review is 5 stars - Unknown avg. project cost - Tasks Management & Resources for Investing News Company (5.0/5, Nov 10, 2023): Outsourced is helping an investing news company handle repetitive tasks in a cost-effective way by providing resources. The team delivers time-sensitive tasks using how-to documents from the client.   [Read Full Review](https://clutch.co/go-to-review/outsourced/248849) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently commend the company's pricing as fitting their budgets and providing good value for money. One client highlighted the company's pricing as a key reason for selection, noting it offered a 'great culture fit' and 'good value for cost.' Another client echoed this sentiment, stating their investment was 'relatively cheap compared to Australia.' Overall, feedback indicates satisfaction with the cost-effectiveness of the services rendered, aligning well with client expectations. [Read All Reviews](https://clutch.co/profile/outsourced?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 5 countries - Australia (4 projects) - Canada (1 projects) - Israel (1 projects) - Switzerland (1 projects) - United States (3 projects) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/outsourced?verified=true#reviews) --- ### [Purple Sales](https://clutch.co/profile/purple-sales) #### 4.7 out of 5 star rating (23 reviews) - $10,000+ minimum project size - $50 - $99 average hourly rate - 10 - 49 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 5% Content Marketing - 10% CRM Consulting and SI - 5% Email Marketing - 50% Sales Outsourcing - 10% Search Engine Optimization - 10% Web Design #### Company description Purple Sales is a sales and marketing company, offering services such as lead generation, outbound calls, appointment booking, website design, and SEO. Their reviews reflect a 100% positive sentiment, with clients consistently praising their responsiveness, timely delivery, and ability to align with company values. Notably, 75% of reviewers emphasize their effective communication and project management skills. [Visit Website](http://www.mypurplesales.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Flexible The overall sentiment regarding flexibility in Purple Sales' service is highly positive. Clients appreciate their adaptability, particularly in customizing weekly reports to meet specific needs. One client noted their willingness to engage in open dialogue about changes, enhancing communication. While there was minor confusion regarding CRM tools due to platform changes, this was communicated effectively, reflecting Purple Sales' commitment to aligning their processes with client requirements. - Marketing & Advertising for Web & Mobile App Dev Company (5.0/5, Jul 13, 2021): Purple Sales keeps us informed of the progress regularly with weekly reports and biweekly meetings to discuss campaign strategies. We have also created an online chatroom to facilitate convenient exchange of information and feedback. Purple Sales works actively towards the project and is also quick to respond to our questions and needs. They are open to change and suggestions, such as being flexible with how they create weekly reports for us to meet our needs. [Read Full Review](https://clutch.co/go-to-review/purple-sales/80220) #### Experience in 10 industries Purple Sales has demonstrated expertise across several industries, including Medical, Cybersecurity, Energy, Consumer Products, and Telecommunications. Clients commend their responsiveness, effective lead generation, and ability to align marketing strategies with business goals. Strong sentiments highlight their impact on client growth and sales pipeline development, particularly in sectors like Cybersecurity and Medical. Overall, their collaborative approach and commitment to understanding client needs make them a strong candidate for businesses seeking B2B sales and marketing support. [Read All Reviews](https://clutch.co/profile/purple-sales?verified=true#reviews) ##### Medical Experience Purple Sales demonstrates strong expertise in the Medical industry, specifically in clinical data and medical record abstraction. Clients note their high responsiveness and effective project management, resulting in increased market awareness and successful branding efforts. The company aligns with client values and delivers solutions that promote patient care by alleviating staff burdens. Overall, feedback reflects a positive sentiment, indicating Purple Sales as a valuable partner for businesses seeking growth and improved operational efficiency in the Medical sector. - 1 review for medical industry - 1 review is 5 stars - Unknown avg. project cost - SEO, Rebranding, Web Dev & Sales for Data Abstraction Co (5.0/5, Apr 21, 2026): Purple Sales provided SEO, rebranding, web development and design, sales outsourcing, and marketing for a clinical data abstraction company. The team developed a sales strategy and handled lead generation. [Read Full Review](https://clutch.co/go-to-review/purple-sales/451634) ##### Information technology Experience Purple Sales demonstrates strong expertise in the Information Technology sector, particularly in branding and web design. Clients commend their exceptional customer focus, responsiveness, and ability to enhance lead generation significantly. A notable project resulted in a 2-3x increase in leads through improved marketing strategies. Their alignment with client values and impressive project management further solidifies their reputation as a reliable partner, making them a suitable choice for companies seeking innovative solutions in the IT industry. - 1 review for information technology industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Comprehensive Branding & Web Design for Software Co (5.0/5, Oct 16, 2024): Purple Sales provided branding for a software company. The team created brand guidelines, PowerPoint templates, case studies, brochures, and one-pagers. They also redesigned the client's website. [Read Full Review](https://clutch.co/go-to-review/purple-sales/322900) ##### IT Services Experience Purple Sales demonstrates a strong expertise in IT Services, particularly in cybersecurity and lead generation. Client reviews highlight their professionalism, strategic approach, and effective project management, leading to measurable outcomes such as increased qualified leads and enhanced marketing presence. Their ability to understand the sales cycle and adapt to client needs makes them a valuable partner in driving business growth. Overall, clients express high satisfaction, indicating Purple Sales as a suitable option for organizations seeking reliable IT services support. - 3 reviews for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Digital Solutions Company (4.5/5, Jul 12, 2021): Purple Sales is providing lead generation services to a digital solutions firm in order to enhance their B2B marketing efforts. They spearhead the whole process to secure meetings for the internal sales team. [Read Full Review](https://clutch.co/go-to-review/purple-sales/78782) - Lead Generation for Insurance Company (5.0/5, Sep 30, 2021): Purple Sales is spearheading the lead generation efforts of an insurance firm. They identify potential customers and markets to them, with the goal of securing qualified appointments for the company. [Read Full Review](https://clutch.co/go-to-review/purple-sales/147204) - Call Center Services for Cybersecurity Company (4.0/5, Oct 15, 2024): Purple Sales provides appointment-setting services for a cybersecurity company. They have launched a campaign for the client's SecureDNS solution and created the content for the landing page. [Read Full Review](https://clutch.co/go-to-review/purple-sales/322594) ##### Business services Experience Purple Sales demonstrates strong expertise in the Business services industry, particularly in outbound sales strategy and lead generation. Clients appreciate their alignment with company values and commitment to understanding customer needs. The firm effectively delivers on project management, ensuring timely results and successful outcomes, such as increased qualified meetings and enhanced sales tools. Overall, their collaborative approach and adaptability make them a commendable choice for businesses seeking growth in the competitive landscape of Business services. - 1 review for business services industry - 1 review is 5 stars - Unknown avg. project cost - Branding for Cybersecurity Professional Services Firm (5.0/5, Apr 27, 2024): Purple Sales provides branding services for a cybersecurity professional services firm. The team is tasked with tech stack implementation, consulting, lead generation, and outreach strategies. [Read Full Review](https://clutch.co/go-to-review/purple-sales/285243) ##### Non-profit Experience Purple Sales has demonstrated strong expertise in the Non-profit sector, particularly through successful marketing software implementation and data migration. Clients commend their attentive project management, effective communication, and commitment to meeting specific needs. The positive sentiment reflects their ability to deliver tailored solutions and maintain high client satisfaction, indicating they are a reliable partner for Non-profit organizations seeking to enhance their marketing capabilities. - 1 review for non-profit industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Software Implementation for Nonprofit Mortgage Association (5.0/5, Feb 29, 2024): Purple Sales provided marketing software implementation for a nonprofit mortgage association. They migrated legacy content and user data to the software, set up user lists, and created email templates. [Read Full Review](https://clutch.co/go-to-review/purple-sales/272463) ##### Advertising & marketing Experience Purple Sales has garnered positive feedback in the Advertising & marketing industry for its expertise in developing tailored inbound and outbound marketing strategies. Clients appreciate their organized workflow, strategic thinking, and effective communication, which lead to significant outcomes such as achieving retainer goals early in partnerships. Their focus on continuous improvement and understanding of client needs enhances campaign results, making them a strong candidate for businesses seeking reliable marketing support. - 1 review for advertising & marketing industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Lead Gen & Digital Marketing for Growth Strategy Firm (5.0/5, Jan 3, 2023): Purple Sales has been hired by a growth strategy firm to develop integrated inbound and outbound marketing strategies for them. Their work includes lead generation, appointment setting, and follow-up calls. [Read Full Review](https://clutch.co/go-to-review/purple-sales/174344) ##### Media Experience Purple Sales has demonstrated strong expertise in the Media industry, particularly in generating leads and booking appointments for clients like Raccoopack Media. Their strengths lie in refining marketing messaging and sales techniques, resulting in high engagement rates and successful relationship building. Clients appreciate Purple Sales' proactive communication and adaptability to needs, which enhances collaboration. Overall, the feedback indicates that Purple Sales is a valuable partner for Media industry businesses seeking growth and effective client engagement. - 1 review for media industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Marketing & Advertising for Web & Mobile App Dev Company (5.0/5, Jul 13, 2021): A web and mobile application development company hired Purple Sales for marketing and advertising. They’re sourcing contacts within the target market, managing email campaigns, booking appointments, and more. [Read Full Review](https://clutch.co/go-to-review/purple-sales/80220) ##### Consumer products & services Experience Purple Sales has demonstrated significant expertise in the Consumer products & services industry, particularly in facilitating lead generation through tailored CRM solutions. Clients express high satisfaction with their proactive approach, punctuality, and responsiveness, citing successful strategies that integrate inbound and outbound marketing efforts. Their focus on customized workflows and SEO-optimized content has notably enhanced lead generation and sales opportunities in targeted sectors like education and healthcare, indicating a strong alignment with industry needs. - 1 review for consumer products & services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Gen, CRM Migration & Email Mktg for Office Furniture Co (5.0/5, Oct 28, 2025): Purple Sales provides lead generation services for an office furniture dealership. The team has migrated the client's CRM to HubSpot and launched cold calling and email campaigns. [Read Full Review](https://clutch.co/go-to-review/purple-sales/416239) ##### Human Resources Experience Purple Sales demonstrates strong expertise in the Human Resources industry, particularly in enhancing employee engagement and employer branding through innovative sales strategies. Client feedback highlights their professionalism, attentive service, and effective project management, leading to measurable successes such as increased lead engagement and successful sales presentations. Overall sentiment from clients is highly positive, indicating that Purple Sales is a valuable partner for organizations seeking impactful HR communication solutions. - 2 reviews for human resources industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Sales Presentation Deck & Branding for Sales Recruiting Co (5.0/5, Jan 25, 2024): A sales recruiting company hired Purple Sales to create a formal sales presentation deck to support their lead generation and sales processes. The team drove a new branding initiative for the client. [Read Full Review](https://clutch.co/go-to-review/purple-sales/264174) - Sales Outsourcing for Creative Agency (4.0/5, Oct 28, 2025): Purple Sales provides lead follow-up, appointment booking, and sales pipeline development for a creative agency. The team's goal is to grow the client's sales opportunities. [Read Full Review](https://clutch.co/go-to-review/purple-sales/416115) ##### Telecommunications Experience Purple Sales has demonstrated exceptional expertise in the Telecommunications industry, effectively enhancing client B2B and White Label sales efforts. A VP of Sales & Marketing noted a 19% revenue growth due to innovative lead generation strategies and efficient project management. Clients appreciate the company's adaptability and strong communication, which foster a collaborative environment. Overall, Purple Sales is recognized for its strategic thinking and commitment to client success, making it a strong candidate for Telecommunications projects. - 1 review for telecommunications industry - 1 review is 5 stars - Unknown avg. project cost - Sales Outsourcing for Telecommunications Provider (5.0/5, Apr 26, 2024): Purple Sales was brought on by a telecommunications provider for their sales outsourcing services. The team was responsible for HubSpot integration, enrollment, white label partnership management, and workflow management. [Read Full Review](https://clutch.co/go-to-review/purple-sales/285165) ##### Other industries Experience Purple Sales has demonstrated strong expertise in the Other industries sector, consistently receiving positive feedback for their adaptability and effective project management. Clients praised their ability to generate qualified leads, resulting in increased engagement and successful campaigns. Their understanding of complex sales cycles, combined with a focus on personalized outreach and strategic execution, has significantly impacted their clients' growth. Overall, the sentiment is highly favorable, indicating that Purple Sales is a reliable partner for businesses in the Other industries seeking sales development and marketing support. - 12 reviews for other industries industry - 6 reviews are 5 stars - $10,000 – $49,000 avg. project cost - CRM Migration & Lead Generation for Software Dev Company (4.0/5, Apr 27, 2022): Purple Sales has migrated a software development company's CRM tool into HubSpot. They also manage the client's existing lead generation campaign and have launched new ones, providing email and call support. [Read Full Review](https://clutch.co/go-to-review/purple-sales/16903) - Lead Generation for Real Estate IT Company (4.5/5, Sep 29, 2020): Purple Sales has overseen lead generation for a legal CRM developer. Their outreach has consisted of phone and email marketing efforts. They get paid on a per-lead basis, as opposed to hourly. [Read Full Review](https://clutch.co/go-to-review/purple-sales/74309) - Lead Generation for Digital Solutions Company (4.5/5, Jul 12, 2021): Purple Sales is providing lead generation services to a digital solutions firm in order to enhance their B2B marketing efforts. They spearhead the whole process to secure meetings for the internal sales team. [Read Full Review](https://clutch.co/go-to-review/purple-sales/78782) - Business Development for Mobile App Developer (5.0/5, Jul 21, 2021): A mobile app development company hired Purple Sales to gain visibility and brand awareness within the Microsoft and Salesforce ecosystems and generate more qualified meetings as a result. [Read Full Review](https://clutch.co/go-to-review/purple-sales/87766) - Lead Generation for Insurance Company (5.0/5, Sep 30, 2021): Purple Sales is spearheading the lead generation efforts of an insurance firm. They identify potential customers and markets to them, with the goal of securing qualified appointments for the company. [Read Full Review](https://clutch.co/go-to-review/purple-sales/147204) - Sales Staff Augmentation for SaaS Startup (4.5/5, Dec 5, 2022): Purple Sales has provided a sales development team for a SaaS startup. The team provides ongoing email outreach, positioning development, lead generation, and cold-calling services for the client. [Read Full Review](https://clutch.co/go-to-review/purple-sales/170240) - Marketing & Lead Generation for SaaS Startup (5.0/5, Jan 13, 2023): A SaaS startup has hired Purple Sales for marketing materials and lead generation. They’ve collaborated on a website, brochure, and pitch deck. Purple Sales is also assisting with key messaging. [Read Full Review](https://clutch.co/go-to-review/purple-sales/175875) - Sales Presentation Deck & Branding for Sales Recruiting Co (5.0/5, Jan 25, 2024): A sales recruiting company hired Purple Sales to create a formal sales presentation deck to support their lead generation and sales processes. The team drove a new branding initiative for the client. [Read Full Review](https://clutch.co/go-to-review/purple-sales/264174) - Call Center Services for Cybersecurity Company (4.0/5, Oct 15, 2024): Purple Sales provides appointment-setting services for a cybersecurity company. They have launched a campaign for the client's SecureDNS solution and created the content for the landing page. [Read Full Review](https://clutch.co/go-to-review/purple-sales/322594) - Sales Outsourcing for Creative Agency (4.0/5, Oct 28, 2025): Purple Sales provides lead follow-up, appointment booking, and sales pipeline development for a creative agency. The team's goal is to grow the client's sales opportunities. [Read Full Review](https://clutch.co/go-to-review/purple-sales/416115) - Event Marketing & Outreach for Event Organization Company (5.0/5, Jan 22, 2026): Purple Sales provided event marketing for an event organization company. The team helped the client build a prospect list for their events in Toronto, Miami, and Paris, and handled follow-up and conversion. [Read Full Review](https://clutch.co/go-to-review/purple-sales/431349) - Call Center & Lead Generation Services for Cybersecurity Co (5.0/5, Jan 26, 2026): Purple Sales provided outbound call services for a cybersecurity company. The team was tasked with generating qualified meetings with a defined target audience and booking appointments with decision-makers. [Read Full Review](https://clutch.co/go-to-review/purple-sales/431943) ##### Energy & natural resources Experience Purple Sales demonstrates strong expertise in the Energy & natural resources sector, as highlighted by their effective lead generation and appointment-setting strategies. Clients commend their adeptness in understanding technical details and crafting tailored communication, which enhances outreach and client engagement. The company's commitment to regular communication and project management ensures alignment with client goals. Overall, their proficiency in leveraging technology for client sourcing positions them as a valuable partner for businesses in the Energy & natural resources industry. - 2 reviews for energy & natural resources industry - Unknown avg. project cost - Web Dev & Email Campaigns for R&D Management Company (4.0/5, Dec 3, 2020): Purple Sales was hired to help an R&D management company with their messaging. The team also developed a website and created email campaigns to generate leads for the client. Their services are ongoing. [Read Full Review](https://clutch.co/go-to-review/purple-sales/130079) - Lead Generation for Industrial Cleaning Company (4.5/5, Nov 12, 2025): Purple Sales provided lead generation services for an industrial cleaning company. The team sourced companies and contacts in three regions, defined call and email scripts, and made qualified appointments. [Read Full Review](https://clutch.co/go-to-review/purple-sales/419329) #### 4.6 out of 5.0 rating for cost What Clients Have Said Client feedback on Purple Sales highlights their strong value for money, with multiple clients noting that the pricing aligns well with their budgets and the quality of service received. For instance, one client mentioned that Purple Sales provided 'good value for cost' and another emphasized their 'high ratings' as a deciding factor. Overall, sentiment is positive, with clients appreciating the effective results achieved relative to the investment made. [Read All Reviews](https://clutch.co/profile/purple-sales?verified=true#reviews) - $10,000 to $49,000 (6 reviews) - $50,000 to $199,999 (4 reviews) - Less than $10,000 (3 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 3 countries - Canada (15 projects) - France (2 projects) - United States (5 projects) This provider is available in 1 time zone: - Eastern Standard Time (EST) This provider is fluent in 2 languages: - English - French [View Reviews](https://clutch.co/profile/purple-sales?verified=true#reviews) --- ### [SupportYourApp](https://clutch.co/profile/supportyourapp) #### 4.8 out of 5 star rating (86 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Wilmington, DE #### Services Provided - Allocation of Expertise by Percentage - 20% AI Agents - 15% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing - 5% Data Annotation Services #### Company description SupportYourApp is a versatile customer service company providing frontline support, HR services, and technical support for various industries, notably achieving high ratings and client satisfaction in 85% of reviews, with 70% highlighting their flexibility and responsiveness. While praised for efficient project management and strong communication, one review noted a lack of ownership and proactive management, indicating room for improvement. [Visit Website](https://supportyourapp.com/welcome-from-clutch/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-inbound) #### Exceeds expectations SupportYourApp has consistently exceeded client expectations, particularly noted by the Director of Customer Experience & Operations at Sensibo. The company significantly improved customer satisfaction scores by 10% and reduced response times by over 50% within six months. Client feedback highlights exemplary project management, timely deliverables, and exceptional responsiveness. Their proactive problem-solving approach and commitment to quality have contributed substantially to the success of the partnership, with no areas identified for improvement. #### Experience in 18 industries SupportYourApp has received positive feedback across multiple industries, including Financial Services, Media, Energy & Natural Resources, Retail, Information Technology, and Education. Clients highlight their scalability, responsiveness, and expertise in customer support, with notable achievements in improving response times and customer satisfaction. Financial services and retail companies benefit from their ability to handle complex inquiries, while tech firms appreciate their technical proficiency. Overall, industries seeking reliable customer support and effective communication will find SupportYourApp to be a suitable partner. [Read All Reviews](https://clutch.co/profile/supportyourapp?verified=true#reviews) ##### Hospitality & leisure Experience SupportYourApp has demonstrated strong expertise in the hospitality and leisure industry, specifically in guest communication and customer journey management. Clients appreciate their professionalism and adaptability, particularly during challenging times like the COVID-19 pandemic. The company's ability to seamlessly integrate with clients' operations and provide valuable insights enhances overall guest experience. This combination of service-oriented support and industry knowledge positions SupportYourApp as a strong partner for businesses seeking to enhance their hospitality services. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Services for Vacation Rental Company (5.0/5, Jul 22, 2020): SupportYourApp provides resources to support external communications for a hospitality company. They communicate with clients across platforms to address inquiries, establish reservations, and process payments. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/141966) ##### Non-profit Experience SupportYourApp demonstrates significant expertise in supporting non-profit initiatives, as evidenced by their effective technical and operational assistance for the Soul Link mobile application. Clients have praised their high-quality service, timely issue resolution, and strong project management, which ensures continuity and stability of operations. Overall sentiment is highly positive, with clients highlighting the company's alignment with their mission and values, making them a strong candidate for non-profit organizations seeking reliable support. - 1 review for non-profit industry - 1 review is 5 stars - Unknown avg. project cost - Outsourced Back-Office/Customer Service for Wellness App Co (5.0/5, Dec 23, 2025): SupportYourApp provides ongoing technical and operational support for a wellness mobile app company. The team focuses on maintaining stability, addressing user-reported issues, and supporting app updates. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/427227) ##### Consumer Products Experience SupportYourApp has received positive feedback from clients in the Consumer Products industry, highlighting their expertise in customer support and efficiency during peak seasons. Clients praised their ability to manage high volumes of inquiries while maintaining excellent response times and customer satisfaction. The team's dedication to learning and improving internal processes has been particularly noted, leading to significant enhancements in service quality. Overall, SupportYourApp is well-regarded for its strong communication skills and responsiveness, making them a suitable partner for businesses seeking reliable customer service solutions. - 3 reviews for consumer products industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Technical Support for Consumer Tech Company (5.0/5, Mar 24, 2020): SupportYourApp provided technical support. They fulfilled tickets, prioritized needs, and created a streamlined process to resolve issues. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/42808) - Customer Support for Private Label Product Company (5.0/5, Mar 3, 2021): SupportYourApp provides customer support services to a private label products company. Their main task is to respond to customer calls and emails, maintaining a stress-free environment for all stakeholders. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/84898) - Customer Support Services for Science-Inspired Products Co (5.0/5, Apr 30, 2025): SupportYourApp provides customer support services for a science-inspired products company. The team handles customer inquiries related to purchases, deliveries, and returns. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/370822) ##### eCommerce Experience SupportYourApp demonstrates strong expertise in the eCommerce sector, particularly in customer support. Clients report increased customer satisfaction (CSAT) and retention due to timely, professional assistance. Their personalized approach and effective team management are highlighted as key strengths. The ability to scale support and adapt to client needs reflects their commitment to enhancing eCommerce operations, making them a suitable partner for businesses seeking reliable customer service solutions. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for E-Commerce Company (5.0/5, Oct 21, 2024): SupportYourApp provides customer support services for an e-commerce company. The team has provided a support consultant to handle the client's email customer communication and QA. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/324075) ##### HVAC Experience SupportYourApp has demonstrated significant expertise in enhancing customer support operations within the HVAC industry, particularly through its partnership with Sensibo. Clients appreciate their high-quality service, effective project management, and responsiveness, leading to notable improvements in customer satisfaction and operational efficiency. With a focus on technical support and customer onboarding, SupportYourApp proves to be a valuable partner for HVAC businesses seeking to scale while maintaining exceptional service quality. - 1 review for hvac industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support for Smart Home Climate Control Brand (5.0/5, Aug 27, 2024): SupportYourApp provides customer support services to a smart home climate control brand. The team handles inbound inquiries, onboards end clients, manages the CRM system, and analyzes customer feedback. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/309982) ##### Healthcare Experience SupportYourApp has demonstrated strong expertise in the Healthcare industry through effective customer support and documentation services. Clients commend their professionalism, efficient communication, and adaptability to various needs, including handling technical issues and providing specialized knowledge in medical fields. The overall sentiment is highly positive, with businesses reporting improved customer satisfaction and operational efficiency, making SupportYourApp a valuable partner for Healthcare projects. - 4 reviews for healthcare industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Support for Video-Based Health & Wellness Monitor (5.0/5, Nov 15, 2021): A health monitoring platform was looking for a vendor that could deal with technical issues that were reported by their users. They chose to partner with SupportYourApp because of their experience. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/4742) - Call Center Services for B2C Nutritional Product Company (4.5/5, Nov 7, 2022): SupportYourApp provides call center services for a B2C nutritional product company. The team works 20 hours daily for five days as support agents who communicate with customers and document information. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/165596) - Call Center Services for Meditation App (5.0/5, Jan 23, 2023): SupportYourApp provides customer support services for a mediation app in 19 languages. The team handles the client's social media accounts, processes documentation, and escalates complex cases. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/177518) - Customer Support Services for HealthTech Company (5.0/5, May 13, 2024): SupportYourApp provides customer support services to a healthtech firm. They manage the client's email customer communication, handle their Zendesk system, conduct QA reviews, and create a knowledge base. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/288293) ##### Telecommunications Experience SupportYourApp has demonstrated significant expertise in the Telecommunications industry by effectively managing customer communications for clients like Cardo Systems. Their ability to provide multilingual support and streamline resolution processes has been highly praised, leading to a considerable expansion of the client's support team. Overall, clients commend SupportYourApp for their professionalism, timely delivery, and quality communication, making them a strong contender for businesses seeking reliable support services in the Telecommunications sector. - 1 review for telecommunications industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support for Smart Communication System Provider (5.0/5, Mar 25, 2024): SupportYourApp provides phone and email customer support for a smart communication system provider. Their team processes customer queries in different languages and at different difficulty levels. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/277832) ##### Arts, entertainment & music Experience SupportYourApp has demonstrated expertise in the Arts, entertainment & music industry by providing tailored content moderation services for a music distribution company. Clients have praised their adaptability, productivity, and proactive communication, highlighting the provider's ability to scale resources according to project needs. The positive sentiment reflects a strong capacity for meeting industry-specific challenges, suggesting that SupportYourApp is a reliable partner for businesses seeking comprehensive support in the arts and music sectors. - 1 review for arts, entertainment & music industry - Unknown avg. project cost - Content Moderation Services for Music Distribution Company (4.0/5, Mar 25, 2024): SupportYourApp provides back-office outsourcing services to a music distribution company. They've deployed 21 specialists to assist the client with backend content moderation. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/277813) ##### Research Experience SupportYourApp demonstrates strong expertise in providing multilingual customer support tailored for the Research industry, particularly in IoT solutions. Clients have praised their proactive communication, efficient integration with CRM systems, and the ability to deliver high-quality, timely support. Overall, the sentiment is highly positive, indicating that SupportYourApp effectively enables companies to focus on strategic objectives while ensuring customer satisfaction. - 1 review for research industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Services for R&D Service Provider (5.0/5, Feb 3, 2024): An R&D service provider hired SupportYourApp to provide them with a customer support team. The support services were provided via email, chat, web form, and phone. The team also provided a dedicated consultant. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/266300) ##### Transportation Experience SupportYourApp demonstrates strong expertise in the Transportation sector, providing exceptional customer service for e-bike, e-scooter, and luxury car service providers. Clients highlight their quick response times, adaptive project management, and commitment to continuous improvement, resulting in reduced client concerns and enhanced customer satisfaction. Feedback underscores their integration into existing processes and proactive communication, making them a reliable partner for businesses seeking to elevate their customer service experience in the Transportation industry. - 2 reviews for transportation industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Transportation Service Provider (5.0/5, Sep 28, 2022): SupportYourApp is providing call center services for a transportation services provider. The team is in charge of answering inbound calls, emails, and online inquiries. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/160211) - Customer Service for E-Bike & E-Scooter Sharing Operator (4.5/5, Mar 22, 2023): SupportYourApp provides customer service support for an e-bike and e-scooter sharing operator. After learning the client's goals, they work on responding to customers and handling tickets. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/189108) ##### Other Industry Experience SupportYourApp has garnered positive feedback within the Other Industry sector, particularly for its exceptional customer support capabilities. Clients highlight the team's effective handling of complex inquiries and their seamless communication processes. The company's responsiveness and dedication to customer satisfaction have enabled businesses to focus on growth while ensuring their clients receive top-notch service. Overall, SupportYourApp is highly regarded for its professionalism, attention to detail, and ability to scale support efficiently, making it a strong contender for companies in need of customer service solutions. - 2 reviews for other industry industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Support Services for B2B SaaS Company (5.0/5, Dec 8, 2022): SupportYourApp provides customer support for a B2B SaaS company. Their team offers 24/7 customer service in English over the phone and email. They are also slated to provide chat support in the future. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/170906) - Call Center Services for B2C Software Solutions Company (5.0/5, Jan 17, 2023): SupportYourApp provides call center services for a B2C software solutions company. The team is responsible for answering customer requests, transferring files, and providing general support. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/176310) ##### Social Networking Experience SupportYourApp demonstrates significant expertise in the Social Networking industry by providing real-time customer support through dedicated agents. Clients have praised their quick response times, often under one minute, and the team's professionalism and approachability. The effective use of tools like Intercom and Slack facilitates smooth communication and collaboration. Overall, potential clients can expect reliable support and a dedicated partnership, making SupportYourApp a strong candidate for projects in this sector. - 1 review for social networking industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support Services for Team Building Platform (5.0/5, Nov 15, 2022): SupportYourApp provides real-time customer support services to a team building platform. They've deployed five English-speaking consultants who provide chat assistance to the platform's users via Intercom. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/167165) ##### Business services Experience SupportYourApp has demonstrated substantial expertise in the Business services industry by providing effective customer support solutions. Clients commend their responsive teams, which significantly improved key performance indicators, including response and resolution times. The company's proactive involvement and ability to swiftly match talent with client needs further enhance their reputation. However, some clients suggest a more structured approach to aligning services with specific company KPIs for optimal results, indicating room for growth in service clarity. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer & Tech Support for Document Signing App (5.0/5, Sep 27, 2019): SupportYourApp provides technical support for an app, resolving customer concerns through a ticketing system. Support agents are responsible for quick response and resolution times. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/54673) ##### Gaming Experience SupportYourApp demonstrates strong expertise in the Gaming industry, particularly in iGaming customer support. Clients commend their consistent communication, professionalism, and efficiency in handling inquiries. Their 24/7 support model significantly enhances player engagement, establishing a reliable partnership for game providers. The overall sentiment is highly positive, highlighting the company's ability to deliver high-quality support and adapt to client needs effectively, making them a strong candidate for businesses seeking customer care solutions in the Gaming sector. - 1 review for gaming industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Gaming Company (5.0/5, Nov 12, 2025): SupportYourApp provides customer service outsourcing for a gaming company. The team is responsible for offering Level 1 customer support for the client's gaming content via email and phone on a 24/7 basis. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/419270) ##### Software Experience SupportYourApp demonstrates strong expertise in eCommerce sales and customer support within the Software industry, providing effective lead qualification and user experience enhancements. Clients commend their robust communication, dedication during challenging circumstances, and ability to generate positive ROI. However, there is a noted opportunity for improved proactivity among team managers. Overall, their strengths in operational efficiency and responsive service make them a suitable partner for businesses seeking impactful software solutions. - 1 review for software industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Sales & Customer Support for Automation Company (5.0/5, Jan 23, 2026): SupportYourApp provides sales and customer support for an automation company. The team handles live chat and email communication, offers technical support, and helps with lead qualification and reporting. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/431728) ##### Education Experience SupportYourApp has received positive feedback from clients in the Education industry, highlighting their expertise in customer support and technical assistance. Clients commend their ability to handle increased communication demands and provide tiered support effectively, contributing to enhanced customer satisfaction and retention. The company's proactive approach, timely reporting, and adaptability have significantly impacted their clients' operational efficiency and student outcomes, making them a solid choice for educational organizations seeking reliable support. - 5 reviews for education industry - 4 reviews are 5 stars - Less than $10,000 avg. project cost - Customer Care Support for E-Learning Company (5.0/5, Feb 9, 2021): SupportYourApp provides customer care services to support an e-learning company's global customer base. Their team offers round-the-clock services to manage the client's tickets, helpdesk platform, and emails.  [Read Full Review](https://clutch.co/go-to-review/supportyourapp/61994) - Call Center Services for Learning Platform (5.0/5, Feb 11, 2021): SupportYourApp provides call center services for a learning academy. The team provides communication support in both English and Russian. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/66340) - Call Center Services for Education Company (4.5/5, May 19, 2023): SupportYourApp provides Tier 1 help desk support for an education company. This includes responding to email and phone inquiries, applying tags, escalating issues, and providing analytics reports and insights. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/202958) - App Management & Support for Learning Tech Company (5.0/5, Sep 19, 2024): SupportYourApp provides app management and support services for a learning technology company. The team is responsible for resolving client issues and handling communication. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/315621) - L2 Technical Support for EdTech Firm (5.0/5, Nov 17, 2025): SupportYourApp provides L2 technical support for an edtech company, filling in for their night shift operations. They handle email support, resolve customer issues, and ensure consistent customer communication. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/420262) ##### Financial services Experience Client feedback highlights SupportYourApp's effectiveness in the Financial services industry, emphasizing their expertise in scalable customer support. Users report improved response times, high-quality service, and flexibility in managing support volumes. The company has been praised for its structured project management and collaborative communication, making it a reliable partner for businesses seeking enhanced customer service capabilities. Overall, the sentiment is positive, indicating that SupportYourApp is well-suited for companies in the Financial services sector. - 5 reviews for financial services industry - 5 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Support for Fintech Company (5.0/5, Apr 14, 2020): SupportYourApp provided 24/7 customer support in multiple languages to assist users across the European Union.  [Read Full Review](https://clutch.co/go-to-review/supportyourapp/59083) - Customer Support Services for Financial Services Provider (5.0/5, Nov 27, 2020): SupportYourApp provides customer support, which involves answering emails and engaging in live chats.  [Read Full Review](https://clutch.co/go-to-review/supportyourapp/124959) - BPO for Blockchain-Based Noncustodial Wallet Provider (5.0/5, Aug 2, 2023): SupportYourApp provides customer support for a blockchain-based noncustodial wallet provider. The team focuses on Ukrainian, Argentinian, and American user support, customer journey optimization, and guidance. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/221903) - Customer Support Outsourcing for Financial Services Company (5.0/5, Aug 25, 2025): SupportYourApp provided customer support services for a financial services company. The team handled tickets from companies and end-users, assisted in fraud investigations, and analyzed transaction statuses. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/400756) - Customer Service Outsourcing for Financial Services Company (5.0/5, May 28, 2026): SupportYourApp provides customer service outsourcing for a financial services company. The team handles first-line support, including responding to queries, troubleshooting issues, and escalating complex cases. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/460426) ##### Energy & natural resources Experience SupportYourApp has received positive feedback within the Energy & natural resources sector for their effective customer care services. Clients highlight their impressive project management, timely delivery, and the ability to significantly enhance ticket resolution rates, improving overall customer satisfaction. Their expertise in providing tailored support during peak periods showcases a strong fit for businesses seeking reliable and efficient service in the industry. - 1 review for energy & natural resources industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Water & Energy Metering Company (5.0/5, May 4, 2026): SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/454453) ##### Manufacturing Experience SupportYourApp demonstrates strong expertise in the Manufacturing industry, particularly in scaling and training operations. A global department head at FibreTrace noted their effective management of client expectations and timely project delivery. The simplicity of their partnership model was highlighted as a key strength. Overall, the feedback reflects a positive sentiment, indicating that SupportYourApp is well-equipped to support businesses in the Manufacturing sector looking for reliable operational assistance. - 1 review for manufacturing industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Fiber Verification Co (5.0/5, Sep 30, 2025): SupportYourApp provided customer support services for a fiber verification company. The team was responsible for all aspects of the client's customer success. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/410007) ##### Fitness Experience The reviews highlight SupportYourApp's expertise in delivering exceptional customer service for fitness industry clients, particularly in the VR fitness space with FitXR. Client feedback emphasizes their seamless integration into operations, high adaptability, and commitment to business objectives, resulting in improved customer satisfaction scores. Their proactive approach to communication and autonomous work style positions them as a strong partner for fitness companies seeking reliable support solutions. - 1 review for fitness industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support Services for VR Fitness App (5.0/5, Dec 4, 2025): SupportYourApp provides customer support services for a VR fitness app. The team handles email, chat, and social responses, identifies and diagnoses product bugs, and monitors and moderates app store reviews. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/423506) ##### Wellness & Fitness Experience SupportYourApp has demonstrated strong expertise and reliability in the Wellness & Fitness industry, particularly through efficient customer support and operational management. Clients appreciate their proactive communication, responsiveness, and ability to integrate seamlessly with existing teams. Positive feedback emphasizes the effectiveness of their support agents in handling inquiries and enhancing user experiences. Overall, the sentiment reflects a high level of satisfaction, making SupportYourApp a solid choice for businesses seeking scalable and customer-centric solutions in the Wellness & Fitness sector. - 3 reviews for wellness & fitness industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - BPO for Health Tech Startup (4.5/5, Apr 19, 2022): SupportYourApp is providing BPO services for a health tech startup. They are managing health coaches that interact with the client’s customers.  [Read Full Review](https://clutch.co/go-to-review/supportyourapp/16170) - Customer Service Outsourcing for Self-Care Platform (4.0/5, Jul 8, 2025): SupportYourApp provides customer support services for a self-care platform. SupportYourApp expands the client's support team with agents who handle incoming inquiries and ensure users have a smooth experience. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/388411) - Customer Service Outsourcing for Audio Technology Company (5.0/5, Oct 21, 2025): SupportYourApp provides customer support services for an audio technology company. The team handles email and chat support from 4 p.m. to 1 a.m. Kyiv time and manages side projects for the client. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/414908) ##### Advertising & marketing Experience SupportYourApp demonstrates significant expertise in the Advertising & Marketing sector, providing exceptional customer support solutions that enhance client satisfaction and retention. Clients commend their responsiveness, effective communication, and ability to integrate seamlessly into existing systems. They have proven impactful in reducing churn rates and improving service quality, making them a valuable partner for businesses seeking reliable outsourced support to optimize customer interactions and drive growth. - 6 reviews for advertising & marketing industry - 5 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Care Support for Marketing Agency (5.0/5, Feb 17, 2021): SupportYourApp was hired by a marketing agency for back-office services. The team is in charge of taking live calls for customer support with the goal of helping the client in optimizing customer communication. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/72368) - Customer Support for Social Media Growth Firm (5.0/5, Jan 10, 2017): SupportYourApp has provided full customer support for the client, following instructions well for all related processes and helping the client expand support. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/89166) - BPO Services for Marketing Platform (5.0/5, May 5, 2021): Supplementing an in-house support team, SupportYourApp provides customer support services for a marketing platform. They are responsible for dealing with day-to-day customer concerns for the client. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/141561) - Call Center Services for Video Editing Platform (5.0/5, Oct 31, 2022): SupportYourApp provides call center services for a video editing platform. They provide 24/7 chat and email support for the client's customers. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/164575) - Customer Support for E-Commerce Company (5.0/5, May 5, 2023): SupportYourApp provides ongoing customer support for an e-commerce company. The team is responsible for external support to the client's customers via chat, email, and phone in two languages. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/199637) - IT Staff Aug for Generative AI Platform (4.5/5, Feb 15, 2026): SupportYourApp provides IT staff augmentation services for a generative AI platform. They've deployed two agents who handle cases via chat, monitor the client's AI engine, and fix issues in real time. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/436408) ##### Other industries Experience SupportYourApp has received positive feedback from clients in the Other industries sector for their reliable and adaptable customer support services. Clients have praised their ability to provide 24/7 coverage, enhancing customer satisfaction significantly. The team's professionalism, quick response times, and commitment to understanding clients' needs were highlighted as key strengths. Overall, their expertise in tailoring support solutions to meet varying demands positions them as a strong contender for businesses seeking robust customer service capabilities. - 36 reviews for other industries industry - 28 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Support for Video-Based Health & Wellness Monitor (5.0/5, Nov 15, 2021): A health monitoring platform was looking for a vendor that could deal with technical issues that were reported by their users. They chose to partner with SupportYourApp because of their experience. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/4742) - BPO for Health Tech Startup (4.5/5, Apr 19, 2022): SupportYourApp is providing BPO services for a health tech startup. They are managing health coaches that interact with the client’s customers.  [Read Full Review](https://clutch.co/go-to-review/supportyourapp/16170) - Customer Support for Computer Software Company (5.0/5, May 28, 2021): SupportYourApp manages the computer software company's technical and commercial support requests. They respond to existing and prospective third-party users daily. The team mainly works using ZenDesk and Asana.  [Read Full Review](https://clutch.co/go-to-review/supportyourapp/38770) - Technical Support for Consumer Tech Company (5.0/5, Mar 24, 2020): SupportYourApp provided technical support. They fulfilled tickets, prioritized needs, and created a streamlined process to resolve issues. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/42808) - Customer Support for Technology Platform (5.0/5, Sep 11, 2020): SupportYourApp provides customer support for a SaaS solution. They work with an advanced CRM and invoice platforms. They respond to all emails, chats, and phone calls within 5–15  minutes. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/61903) - Customer Support for Private Label Product Company (5.0/5, Mar 3, 2021): SupportYourApp provides customer support services to a private label products company. Their main task is to respond to customer calls and emails, maintaining a stress-free environment for all stakeholders. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/84898) - Technical Customer Support for Software Developer (5.0/5, Dec 8, 2016): SupportYourApp provides customer support for the client, covering all of the potential general, pre-sales, and technical questions that customers may encounter. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/85997) - Customer Support Services for SaaS Company (4.5/5, Aug 5, 2021): To optimize their communication with their customers, a SaaS company hired SupportYourApp to manage customer support calls, emails, and chats. They have provided 10 consultants for this project. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/99924) - Answering Services for Software Dev Company (5.0/5, Nov 2, 2020): SupportYourApp provides first- and second-tier tech support for a digital services company. Typically, they handle customer chats, emails, and calls but have also provided around-the-cloud support before. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/104006) - Customer Support for Tech Startup (5.0/5, Nov 10, 2020): SupportYourApp provides ongoing 24/7 customer support for a tech startup. The team handles the live chat interactions for the client. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/111324) - Technical Support for Analytics Platform (5.0/5, Mar 31, 2021): SupportYourApp provides ongoing L2 and L3 phone and email technical support for an analytics platform. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/113070) - Customer Support Services & Chatbot Dev for Software Company (5.0/5, Jun 16, 2020): SupportYourApp provides customer support services to a software company. They set up a call center and manage email and SLAs. They’re building out a chatbot and continuously optimizing support technologies. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/113408) - Customer Support Services for Ad-Blocking Software Service (5.0/5, Jun 17, 2020): SupportYourApp provides outsourced customer support services to an ad-blocking software company, answering calls, emails, and live chats. The team also files bug reports and analyzes app logs. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/114469) - Call Center Services for Transportation Service Provider (5.0/5, Sep 28, 2022): SupportYourApp is providing call center services for a transportation services provider. The team is in charge of answering inbound calls, emails, and online inquiries. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/160211) - Call Center Services for B2C Nutritional Product Company (4.5/5, Nov 7, 2022): SupportYourApp provides call center services for a B2C nutritional product company. The team works 20 hours daily for five days as support agents who communicate with customers and document information. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/165596) - Customer Support Services for Team Building Platform (5.0/5, Nov 15, 2022): SupportYourApp provides real-time customer support services to a team building platform. They've deployed five English-speaking consultants who provide chat assistance to the platform's users via Intercom. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/167165) - Customer Support Services for B2B SaaS Company (5.0/5, Dec 8, 2022): SupportYourApp provides customer support for a B2B SaaS company. Their team offers 24/7 customer service in English over the phone and email. They are also slated to provide chat support in the future. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/170906) - Customer Support Services for B2C IT company (5.0/5, Dec 26, 2022): SupportYourApp provides call center services for a B2C IT company. They resolve issues during the installation process and provide ongoing support from nine a.m. to five p.m. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/173534) - Business Services for Software Company (5.0/5, Jan 3, 2023): SupportYourApp provides business development and support services for a software company. They set up communication systems, connect the client with the support team, and provide data on the team's performance. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/174345) - Customer Support Services for B2B Software Development Firm (5.0/5, Jan 10, 2023): SupportYourApp provides customer support services for a B2B software development firm. They've deployed two consultants who communicate with the end customers through Slack and a CRM ticketing system. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/175288) - Call Center Services for B2C Software Solutions Company (5.0/5, Jan 17, 2023): SupportYourApp provides call center services for a B2C software solutions company. The team is responsible for answering customer requests, transferring files, and providing general support. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/176310) - Call Center Services for Meditation App (5.0/5, Jan 23, 2023): SupportYourApp provides customer support services for a mediation app in 19 languages. The team handles the client's social media accounts, processes documentation, and escalates complex cases. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/177518) - Customer Service for E-Bike & E-Scooter Sharing Operator (4.5/5, Mar 22, 2023): SupportYourApp provides customer service support for an e-bike and e-scooter sharing operator. After learning the client's goals, they work on responding to customers and handling tickets. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/189108) - Customer Support Services for R&D Service Provider (5.0/5, Feb 3, 2024): An R&D service provider hired SupportYourApp to provide them with a customer support team. The support services were provided via email, chat, web form, and phone. The team also provided a dedicated consultant. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/266300) - Customer Support Services for HealthTech Company (5.0/5, May 13, 2024): SupportYourApp provides customer support services to a healthtech firm. They manage the client's email customer communication, handle their Zendesk system, conduct QA reviews, and create a knowledge base. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/288293) - Customer Service Outsourcing for Public Transportation Co (4.0/5, Oct 10, 2024): SupportYourApp provides customer support services for a public transportation company. The team monitors customer requests 24/7, handling support cases for the client's products and the companies they acquire.  [Read Full Review](https://clutch.co/go-to-review/supportyourapp/321278) - Customer Service Outsourcing for Baggage Solutions Company (4.0/5, Jan 27, 2025): SupportYourApp provides customer support services for a baggage solutions company. The team is responsible for handling the client's incoming tickets from passengers using EBT. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/346682) - Customer Support Services for Science-Inspired Products Co (5.0/5, Apr 30, 2025): SupportYourApp provides customer support services for a science-inspired products company. The team handles customer inquiries related to purchases, deliveries, and returns. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/370822) - Call Center & Customer Support Services for Software Company (5.0/5, May 2, 2025): SupportYourApp provides call center and customer support services for a software company. The team offers 24/7 support, gathers customer information, and escalates cases to the client for action or resolution. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/371512) - Customer Service Outsourcing for Self-Care Platform (4.0/5, Jul 8, 2025): SupportYourApp provides customer support services for a self-care platform. SupportYourApp expands the client's support team with agents who handle incoming inquiries and ensure users have a smooth experience. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/388411) - Customer Service Outsourcing for Software Company (5.0/5, Oct 13, 2025): SupportYourApp provides 24/7 customer support for a visitor management software company. The team provides support via phone, chat, and email. They use Salesforce as the central platform for case management. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/412847) - Customer Service Outsourcing for Audio Technology Company (5.0/5, Oct 21, 2025): SupportYourApp provides customer support services for an audio technology company. The team handles email and chat support from 4 p.m. to 1 a.m. Kyiv time and manages side projects for the client. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/414908) - Customer Support for Product Information Mgmt Company (5.0/5, Nov 19, 2025): SupportYourApp provides 24/7 customer support for a product information management platform. The team manages all customer inquiries through email and phone and ensures the smooth running of operations. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/420748) - Customer Service Outsourcing for Software Development Co (5.0/5, Jan 13, 2026): SupportYourApp provides customer support services for a software development company. The team handles email support 24/7, providing approximately one hour of dedicated support per shift. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/429724) - Sales & Customer Support for Automation Company (5.0/5, Jan 23, 2026): SupportYourApp provides sales and customer support for an automation company. The team handles live chat and email communication, offers technical support, and helps with lead qualification and reporting. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/431728) - Customer Service Outsourcing for Email Delivery Platform (4.5/5, Mar 18, 2026): SupportYourApp provides ongoing customer support for an email delivery platform. The team handles customer inquiries and monitors system alerts to ensure continuous coverage and timely responses. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/443703) ##### Information technology Experience SupportYourApp has received positive feedback from various clients in the Information Technology sector, highlighting their expertise in customer support and scalability. Clients commend their 24/7 support, rapid response times, and strong communication skills, which enhance operational efficiency. The company's proactive approach and commitment to continuous improvement are particularly noted, establishing them as a reliable partner. Overall, their ability to adapt to client needs and deliver high-quality service makes them a strong candidate for organizations seeking effective IT support solutions. - 6 reviews for information technology industry - 6 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for Software Provider (5.0/5, Sep 4, 2019): SupportYourApp provides ongoing staffing support, supplying teammates to augment a sales and support team. They supply professionals and work within existing practices and answer customer requests.  [Read Full Review](https://clutch.co/go-to-review/supportyourapp/37571) - Presales & Customer Support for AI Language Platform (5.0/5, Apr 15, 2020): SupportYourApp undertook the supporting role of pre-sales and customer support for an AI and chatbot solutions company. They were contracted to communicate and serve customers through digital channels. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/60213) - Staff Augmentation for Employee Training SaaS Platform (5.0/5, Feb 19, 2020): Supplementing an in-house support team, the team at SupportYourApp provides customer service agents. The team takes inbound calls for the employee training platform. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/143261) - Customer Support Services for IT Company (5.0/5, Jul 22, 2025): SupportYourApp provides customer support services for an IT company. The team offers ticket-based end customer and technical support and manages a 24/7 phone hotline for the client. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/392175) - Customer Service Outsourcing for Vocal Biomaker Tech Company (5.0/5, Feb 19, 2026): SupportYourApp provides customer support for a vocal biomarker technology company. The team offers 24/7 support with an average response time of five minutes via email, chat, and phone. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/437476) - Customer Service Outsourcing for Enterprise Health Platform (5.0/5, Mar 20, 2026): SupportYourApp provides customer service outsourcing for an enterprise health platform. The team handles Level 1 and Level 2 support, including ticket triage, issue resolution, and escalation management. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/444275) ##### Retail Experience SupportYourApp has received mixed feedback from retail clients. Positive reviews highlight their expertise in handling customer inquiries, resulting in increased customer satisfaction and retention. Clients appreciate their commitment and responsiveness. However, negative feedback points to inefficiencies, particularly in ownership and ticket management, leading to increased internal workload. Overall, while SupportYourApp demonstrates strengths in client engagement and support structure, potential retail clients should weigh these against reported challenges in service reliability and efficiency. - 4 reviews for retail industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Customer Support Services for Heart Rate Monitor Store (5.0/5, Feb 2, 2021): SupportYourApp provides customer support call center services to a heart rate monitor store. The goal is to save time for the client's operational processes. The team offers English, German, and French support. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/53464) - Customer Support for Gift & Accessories Brand (5.0/5, Jun 21, 2023): SupportYourApp provides customer support services to a gift and accessories brand. They've deployed three agents who offer phone and email support seven days a week for 14-22 hours daily. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/210534) - Customer Service Outsourcing for Beach & Souvenir Retail Co (5.0/5, Oct 16, 2024): SupportYourApp provides customer support services for a beach and souvenir retail company. The team is responsible for managing and responding to customer inquiries via calls and emails. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/322923) - Customer Service Outsourcing for Lifestyle Apparel Brand (0.5/5, Mar 23, 2026): A lifestyle apparel brand hired SupportYourApp to provide customer support outsourcing services. The team was responsible for handling support tickets to reduce the client's workload. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/444760) ##### Media Experience Clients in the Media industry commend SupportYourApp for their exceptional recruitment services, particularly noting their effectiveness in enhancing hiring speed and candidate quality. One client highlighted successful placements exceeding 10 hires with a 100% probation completion rate. Their timely project delivery and commitment to client satisfaction further reinforce their expertise, making them a strong partner for media organizations seeking to optimize their workforce and streamline operations. - 1 review for media industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment & HR Outsourcing for Media Company (5.0/5, May 22, 2026): SupportYourApp provides HR outsourcing and recruitment services for a media company. The team sources candidates, conducts interviews, and supports the client during technical interviews. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/459191) ##### IT Services Experience SupportYourApp demonstrates strong expertise in IT services, notably in providing high-quality, responsive customer support for complex SaaS platforms. Clients report high satisfaction scores, averaging 4.8/5, highlighting the company's commitment to understanding and addressing user needs. Their proactive training and internal growth processes enhance service quality. While improvements in team collaboration are noted, the overall sentiment reflects a reliable partner capable of adapting to client-specific demands, making them a strong candidate for businesses seeking dedicated IT support. - 1 review for it services industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Support for Technology Platform (5.0/5, Sep 11, 2020): SupportYourApp provides customer support for a SaaS solution. They work with an advanced CRM and invoice platforms. They respond to all emails, chats, and phone calls within 5–15  minutes. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/61903) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients have generally expressed satisfaction with SupportYourApp's pricing and perceived value, noting that their costs align well with budgets. For instance, a client from Lopay highlighted their good value for the cost, while another from Fourth Estate appreciated their budget-friendly pricing. However, some negative feedback regarding service quality and accountability suggests that not all clients felt they received the expected value, particularly when issues arose. Overall, the sentiment leans towards positive, but with caveats regarding service consistency. [Read All Reviews](https://clutch.co/profile/supportyourapp?verified=true#reviews) - $10,000 to $49,000 (19 reviews) - $50,000 to $199,999 (11 reviews) - Less than $10,000 (7 reviews) - $1,000,000 to $9,999,999 (2 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 24 countries - Austria (1 projects) - Bahamas (1 projects) - Canada (1 projects) - Costa Rica (1 projects) - Czech Republic (2 projects) - Denmark (2 projects) - France (1 projects) - Germany (3 projects) - Greece (1 projects) - Ireland (1 projects) - Israel (6 projects) - Italy (1 projects) - Luxembourg (1 projects) - Malta (1 projects) - Netherlands (3 projects) - New Zealand (1 projects) - Norway (1 projects) - Poland (1 projects) - Russia (1 projects) - Sweden (2 projects) - Switzerland (1 projects) - Ukraine (7 projects) - United States (25 projects) - England (5 projects) This provider is available in 33 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 31 languages: - English - Spanish - Arabic - Bengali - Hindi - Russian - Portuguese - Japanese - German - Korean - French - Turkish - Vietnamese - Cantonese - Italian - Urdu - Polish - Ukrainian - Persian - Romanian - Azerbaijani - Dutch - Hebrew - Czech - Serbian - Bulgarian - Estonian - Slovakian - Croatian - Swedish - Georgian [View Reviews](https://clutch.co/profile/supportyourapp?verified=true#reviews) --- ### [Remote CoWorker](https://clutch.co/profile/remote-coworker) #### 4.8 out of 5 star rating (189 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Hollywood, FL #### Services Provided - Allocation of Expertise by Percentage - 45% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 10% HR Consulting - 10% Sales Outsourcing #### Company description Remote CoWorker is a virtual assistant service provider offering comprehensive administrative and operational support across various industries. The company receives consistently positive feedback, with approximately 100% of reviewers praising their strong communication, responsiveness, and ability to meet project deadlines. Notably, 85% of clients highlight the organization’s effective matching of candidates to client needs and its alignment with client values. [Visit Website](https://remotecoworker.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Unique expertise Clients express high satisfaction with Remote CoWorker's unique expertise, particularly noting the impressive qualifications of their virtual assistants. One client highlighted the VA's knowledge and expertise in managing administrative tasks for a physical therapy business, which greatly contributed to operational efficiency. Overall, the sentiment regarding their specialized skills is overwhelmingly positive, indicating that Remote CoWorker is well-equipped to handle diverse administrative needs. - Lead Generation for Party Rental Services Co (5.0/5, Feb 9, 2024): The talent pool spoke English really well and many of their teammates took their own initiative to improve my business. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/267732) - Call Center & Lead Generation Services for Tear Out Company (5.0/5, Aug 2, 2023): What was most impressive to me was their wide range of professionals that are available to assist you. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/222003) - Outsourcing Services for Financial Services Company (4.0/5, Feb 22, 2023): Their technical skill level and communication are excellent. We felt comfortable in asking for help whenever we needed it, knowing that the team would be there to support us every step of the way. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/182244) - Call Center Services for Cleaning Services Company (5.0/5, Nov 30, 2022): Their ability to listen and find unique talents tailored to our desires is impressive. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/169632) - Virtual Assistant Services for Physical Therapy Clinic (5.0/5, Nov 12, 2025): I was impressed with the qualifications of the VA's I interviewed when considering hiring. I am also very happy with my current VA, her knowledge, expertise, and help with managing my personal business. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/419164) #### Experience in 25 industries Remote CoWorker has garnered positive feedback across various industries, including medical, education, legal, and real estate. Clients praise their expertise in administrative support, customer service, and effective communication. In the medical sector, they excel in managing scheduling and billing, while in education, they assist with student outreach and marketing. Overall, Remote CoWorker is recognized for their adaptability, timely project management, and ability to meet specific client needs, making them a suitable choice for businesses seeking reliable remote assistance. [Read All Reviews](https://clutch.co/profile/remote-coworker?verified=true#reviews) ##### Arts, entertainment & music Experience Remote CoWorker has received notable feedback from clients in the Arts, entertainment & music industry, highlighting their expertise in business development, administrative support, and project management. Clients praised their effective communication, timely deliverables, and ability to provide tailored virtual assistance that aligns with project needs. Their impact is evident in improved operational efficiency and enhanced capacity for creative focus, making Remote CoWorker a strong candidate for businesses seeking reliable support in the Arts, entertainment & music sector. - 6 reviews for arts, entertainment & music industry - 5 reviews are 5 stars - Less than $10,000 avg. project cost - Video & Photography Production for Entertainment Company (5.0/5, May 23, 2022): Remote CoWorker is providing video and photography production support for an entertainment company. They are working on different tasks and projects weekly.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/20057) - Virtual Assistant Services for Events Production Company (5.0/5, Jul 19, 2023): Remote CoWorker provides a virtual assistant for an events production company. The team provides administrative support, manages the client's leads, and assists with tech support inquiries and event scheduling. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217987) - Virtual Assistance for Entertainment Services Provider (5.0/5, Jul 20, 2023): Remote CoWorker provides virtual assistance to an entertainment services provider, managing their website, e-commerce store, and social media accounts. Their tasks include conducting SEO and keeping inventory. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218390) - Lead Generation for Party Rental Services Co (5.0/5, Feb 9, 2024): Remote CoWorker provides ongoing lead generation services for a party rental services company. The team's goal is to generate leads, reach out to potential clients, explain the product, and invoice clients once sales are done. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/267732) - Back Office & Customer Service for Arts Training Facility (4.5/5, Nov 12, 2024): Remote CoWorker provides virtual assistant and back office services for a performing arts training facility. The team is responsible for handling class scheduling, marketing efforts, and administrative tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/330359) - Business Dev Support for Arts, Entertainment & Music Co (5.0/5, May 30, 2026): Remote CoWorker provides ongoing business development support for an arts, entertainment, and music company. The team conducts market research, writes proposals, and tracks opportunities for the client. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/460917) ##### Real estate Experience Remote CoWorker has demonstrated strong expertise in supporting the Real estate industry through various tasks such as CRM management, appointment setting, and administrative support. Clients report increased productivity, improved lead generation, and effective communication as key strengths. Overall, the positive sentiment indicates that Remote CoWorker is a reliable partner for real estate professionals looking to enhance operational efficiency and achieve their business objectives. - 9 reviews for real estate industry - 9 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Data Entry for Investment Group (5.0/5, Nov 17, 2021): Remote CoWorker was hired by an investment group to handle their data entry efforts. They provided a customer service representative and set up the client's prospect database on ClientLook. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/4960) - Outbound Call Support for Real Estate Company (5.0/5, Jun 1, 2020): Remote CoWorker provides outbound lead generation efforts. They conduct calls using a script and a predetermined list of targets, generating leads with interest in buying or selling real estate. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/100590) - Back-Office & HR Support for Real Estate Development Co (5.0/5, Mar 17, 2023): Remote CoWorker provides ongoing back-office support for a real estate development firm. The team is responsible for administrative, HR, and general operational support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/188209) - Virtual Receptionist Services for Property Management Company (5.0/5, Jul 21, 2023): Remote CoWorker provides virtual receptionist services for a property management company. The team takes phone calls, directs them to the appropriate party, and answers standard questions from end customers.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218637) - Video Production & CRM & Database Mgmt for Real Estate Firm (5.0/5, Mar 6, 2024): Remote CoWorker is helping a real estate firm accomplish various projects. The team's tasks include video editing, database management, and CRM audit. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/273842) - SMM, Sales Outsourcing & CRM Consulting for Real Estate Co (5.0/5, Sep 20, 2024): Remote CoWorker provides virtual assistant services for a real estate company. The team is responsible for cleaning up the client's CRM, cold calling, and managing the client's social media accounts. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/316069) - CRM & Social Media Management for Real Estate Company (5.0/5, Feb 4, 2025): Remote CoWorker provides ongoing CRM and social media management services for a real estate company. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/349051) - Back Office Outsourcing for Real Estate Brokerage (5.0/5, Jan 16, 2026): Remote CoWorker back office outsourcing services for a real estate brokerage. The team provides ongoing administrative support and assists with various tasks to support agents and strategic projects. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/430432) - Call Center Services for Real Estate Company (5.0/5, Apr 22, 2026): Remote CoWorker provides appointment-setting services for a real estate agency. The team contacts seller leads and sets up listing appointments. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/452094) ##### Legal Experience Remote CoWorker has received positive feedback from clients in the Legal industry, highlighting their expertise in providing skilled legal assistants and virtual support. Clients appreciate their responsiveness, thorough understanding of needs, and ability to match suitable candidates for various roles, including law clerks and administrative assistants. The overall sentiment conveys that Remote CoWorker significantly enhances operational efficiency, allowing law firms to focus on client services and business growth, making them a strong contender for legal professionals seeking reliable support. - 8 reviews for legal industry - 8 reviews are 5 stars - Less than $10,000 avg. project cost - Staff Augmentation for Law Firm (5.0/5, Dec 1, 2022): Remote CoWorker has augmented a law firm to fill the required positions. They've helped the client with customer intake, accounting, and administrative work. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/169921) - Remote Secretary Services for Law Firm (5.0/5, Jul 21, 2023): Remote CoWorker provides virtual secretary services for a law firm. The virtual secretary is responsible for answering phones and doing intakes. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218659) - Customer Service Outsourcing for Attorney Firm (5.0/5, Mar 21, 2025): Remote CoWorker provides call center services for an attorney firm. The team has backed up the phone, taken the client's information, and ensured the firm can assist them with legal matters. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/361603) - Legal Assistance Outsourcing for Law Firm (5.0/5, Jun 23, 2025): Remote CoWorker has recruited and provided three legal assistants for a law firm. The team has managed tasks such as answering phone calls, organizing and drafting documents, and conducting research. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/384447) - SEO, Social Media Mktg & Digital Strategy for Legal Firm (5.0/5, Oct 7, 2025): Remote CoWorker provides SEO services for a legal firm. The team manages on-page SEO, keyword research, and performance reporting, and creates and optimizes paid media campaigns and marketing materials. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/411720) - Administrative & Paralegal Services for Estate Planning Firm (5.0/5, Nov 10, 2025): Remote CoWorker has provided administrative and paralegal services for an estate planning and probate services company. The team has assigned one resource to work on the client's project. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/418879) - Virtual Assistant Services for Law Firm (5.0/5, Dec 11, 2025): Remote CoWorker provides virtual assistant services for a law firm. The team has found a virtual assistant tailored to the client's needs. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/424970) - Recruitment & Staffing for Law Clerk (5.0/5, Apr 13, 2026): Remote CoWorker has helped a law firm find a law clerk. The law clerk's main responsibility is litigation case management. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/449818) ##### Medical Experience Remote CoWorker has received positive feedback from clients in the Medical industry, highlighting their expertise in administrative support, billing, and patient communication. Clients appreciate the efficient processes established by Remote CoWorker, which have led to faster billing cycles, reduced errors, and improved operational efficiency. The team's proactive approach and clear communication have been noted as significant strengths, making Remote CoWorker a strong candidate for businesses seeking reliable virtual assistance in the Medical sector. - 6 reviews for medical industry - 5 reviews are 5 stars - Less than $10,000 avg. project cost - Administrative Assistance Services for Home Modification Co (4.5/5, Oct 25, 2023): Remote CoWorker provides administrative assistance services for a home modification company. The team provides an outsourced assistant who supports the client with research, scheduling, and invoicing tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/244136) - Transcription, Billing & Verification for Medical Office (5.0/5, Aug 9, 2025): Remote CoWorker provides transcription, medical billing, and insurance verification services for a small medical office. The team uses AI to generate charts and create digital content for online courses. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/396834) - Virtual Assistant Services for Physical Therapy Clinic (5.0/5, Nov 12, 2025): Remote CoWorker provides a virtual assistant for a physical therapy clinic. They manage the calendar, handle patient intake forms, send appointment reminders, manage SMM efforts, and perform discovery calls. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/419164) - Virtual Assistant Services for Psychiatric Practice (5.0/5, Apr 3, 2026): Remote CoWorker provides virtual assistant services for a psychiatric practice. The team manages patient coordination, communication, and documentation and helps streamline the client's internal processes. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/447625) - Staffing & Billing Services for Medical Equipment Company (5.0/5, May 26, 2026): Remote CoWorker provides staffing services for a medical equipment company. The team is responsible for collaborating with the client's billing team to streamline their workflows. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/459886) - Virtual Assistant Services for Medical Company (5.0/5, May 28, 2026): Remote CoWorker provided virtual assistant services for a medical company. The team handled answering phone calls, responding to client inquiries, scheduling appointments, and assisting with marketing. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/460407) ##### Sports Experience Remote CoWorker has received positive feedback from clients in the Sports industry, particularly for their expertise in content moderation and editing. Clients highlighted the company's ability to learn quickly and adapt to specific needs, improving the quality and quantity of posted content. Overall sentiment indicates that Remote CoWorker excels in communication, professionalism, and delivering timely results, making them a strong candidate for organizations seeking administrative and content support in the Sports sector. - 2 reviews for sports industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Content Moderation & Social Media Mktg for Technology Co (5.0/5, Sep 9, 2025): Remote CoWorker provides content editing, moderation, and social media posting services for a B2B technology and content vendor. They edit videos, create captions, and post content using back-office tools. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/404532) - Virtual Assistant Services for Equestrian Training Company (5.0/5, May 21, 2026): Remote CoWorker provides virtual assistant services for an equestrian training company. The team handles administrative tasks and helps automate processes to free up the client's time. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/458923) ##### Education Experience Remote CoWorker has received positive feedback in the Education industry, particularly for its efficiency in onboarding and responsiveness. Clients appreciate the provider's attention to detail and timely completion of tasks. Reviewers noted the provider's ability to quickly deliver quality candidates for various roles, such as data analytics and customer service. Overall, Remote CoWorker demonstrates strong project management skills, making it a suitable choice for educational institutions seeking reliable support. - 4 reviews for education industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Staffing & Back Office Outsourcing for E-Learning Company (5.0/5, Oct 26, 2023): An e-learning solutions company has hired Remote CoWorker to help them hire support staff. The team has recruited a new teammate who assists with audiobook creation from existing revision guides using  AI. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/244401) - BPO & Call Center Services for Educational Provider (4.0/5, Feb 19, 2024): Remote CoWorker provides BPO and call center services for an educational provider. They currently provide 12 resources who help the client with data analytics, data management, and end user support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/269683) - Administrative Support for Educational Institution (5.0/5, Jan 22, 2025): Remote CoWorker provides administrative support for an educational institution. The team coordinates daily events, manages the superintendent's duties, creates PowerPoint presentations, and documents meetings. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/345159) - Marketing Services for Transformational Coaching Company (4.5/5, May 1, 2026): Remote CoWorker provided marketing services for a transformational coaching company. The team was tasked with growing the client's business. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/454199) ##### Franchises Experience Remote CoWorker has received positive feedback from clients in the Franchises industry, highlighting its expertise in enhancing customer service through responsive communication. One client emphasized the exceptional support from their Client Success Manager, noting her patience and ability to deliver high-quality candidates. The overall sentiment reflects satisfaction with the company's ability to streamline processes and improve operational efficiency, making Remote CoWorker a strong candidate for businesses in the Franchises sector looking to enhance their service delivery. - 1 review for franchises industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment Services for Senior Living Referral Agency (5.0/5, Apr 28, 2026): Remote CoWorker provided recruitment services for a senior living referral agency. The team was tasked with finding candidates to improve the client's customer service experience. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/453131) ##### Advertising & marketing Experience Remote CoWorker has received positive feedback in the Advertising & marketing industry for their expertise in providing virtual assistance and support across various marketing functions. Clients commend their responsiveness, project management, and the quality of their team members, noting significant improvements in engagement and productivity. Remote CoWorker is recognized for delivering valuable services that align well with client needs, making them a suitable option for businesses seeking reliable marketing support. - 7 reviews for advertising & marketing industry - 6 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Marketing & Virtual Assistant Help for Video Marketing Co (5.0/5, Jun 13, 2021): Remote CoWorker is helping a digital video marketing agency expand their online courses and consulting through cold calls, marketing strategy, and commercialization. In addition, they edit videos and podcasts. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/52548) - Back Office Outsourcing for Market Research Company (0.5/5, Jan 31, 2024): A market research company hired Remote CoWorker to provide back office outsourcing services. They were responsible for hiring a virtual assistant. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/265562) - Staff Augmentation for Digital Marketing Agency (5.0/5, Apr 4, 2024): A digital marketing agency has hired Remote CoWorker to provide resources to augment their internal sales team. The team has supplied two virtual assistants to help the client with appointment setting. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/280306) - SMM for Marketing Agency (5.0/5, Jan 27, 2025): Remote CoWorker provided social media management services for a marketing agency. The team posted content a few times weekly for the client's customers. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/346782) - Social Media Marketing for Media Production Company (5.0/5, Jul 21, 2025): Remote CoWorker provides social media marketing services for a media production company. The team is tasked with scheduling and posting content and optimizing the client's social media accounts for ROI. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/391787) - Appointment Setting for Healthcare AI Marketing Company (5.0/5, Sep 18, 2025): Remote CoWorker has been hired by a healthcare AI marketing company to provide appointment-setting services. The goal is to have a remote coworker set up calls and make email introductions to the client's team. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/407029) - Staff Augmentation Services for Virtual Events Company (5.0/5, Apr 22, 2026): Remote CoWorker provides staff augmentation services for a virtual events company. The team assists the client with website updates, customer service, and logistics. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/452117) ##### Business services Experience Remote CoWorker has received positive feedback for its expertise in providing administrative support across various sectors within the Business services industry. Clients commend its efficient project management, quick response times, and highly skilled virtual assistants. The consistent sentiment reflects enhanced productivity and effective task management, enabling clients to focus on strategic operations. Overall, Remote CoWorker demonstrates a strong capability to improve client operations and is seen as a valuable partner for businesses seeking reliable administrative assistance. - 6 reviews for business services industry - 4 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for Cleaning Services Company (5.0/5, Nov 30, 2022): Remote CoWorker provides call center services for a cleaning services company. Using RingCentral and Google Suite, they handle customer support and administrative tasks from 9 a.m. to 5 p.m. during weekdays. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/169632) - Back-Office Outsourcing for Law Firm (4.0/5, Feb 20, 2024): Remote CoWorker provides back-office outsourcing services for a law firm. They’ve filled an office position; the employee is responsible for various administrative tasks to support the internal staff. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/269931) - Administrative Tasks Outsourcing for Business Consulting Co (4.5/5, Sep 30, 2024): Remote CoWorker provides administrative tasks outsourcing services for a business consulting company. The team monitors emails, communicates with the client's customers, and updates the CRM. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/318814) - Back-Office Outsourcing for Recruitment Agency (5.0/5, Nov 11, 2025): Remote CoWorker provides back-office outsourcing services for a staffing agency. The team has assisted the client in finding a reliable executive assistant to support business tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/419079) - Back-Office Outsourcing for Business Services Company (5.0/5, Dec 23, 2025): Remote CoWorker provides back-office outsourcing services for a business services company. The team has matched the client with an executive assistant who helps them offload many daily administrative tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/427210) - Virtual Assistant for Business Sales & Acquisitions Company (5.0/5, Mar 18, 2026): Remote CoWorker provided virtual assistant services for a business sales and acquisitions company. The team reviewed buyer inquiries, managed NDA processes, and responded with the appropriate information. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/443732) ##### Automotive Experience Remote CoWorker has received positive feedback from clients in the Automotive industry, highlighting their expertise in administrative support and customer service. Clients noted their efficiency in enhancing administrative offerings and handling customer inquiries effectively. The consistency and budget-friendly pricing of Remote CoWorker were particularly appreciated, indicating their strong value proposition. Overall, they are seen as a reliable partner capable of positively impacting operations within the Automotive sector. - 2 reviews for automotive industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back-Office Support for Automotive Care Accessories Company (4.0/5, Jul 20, 2023): Remote CoWorker supports the back office work of an automotive care accessories company. Their resources handle customer service inquiries and print orders from Amazon and website sales on behalf of the client. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218250) - Back-Office Outsourcing for Automobile Repossession Company (5.0/5, Feb 24, 2026): Remote CoWorker provides ongoing back-office outsourcing services for an automobile repossession company. The team is responsible for assisting the client with their administrative tasks.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/438452) ##### Plumbing Experience Remote CoWorker has demonstrated significant expertise in supporting the Plumbing industry, particularly through administrative and marketing assistance. Clients appreciate their reliability, organizational skills, and proactive approach to task management, which lead to improved responsiveness and consistent project execution. Overall sentiment is highly positive, with clients highlighting Remote CoWorker's capability to adapt to shifting priorities and their commitment to delivering tasks on time, making them a strong fit for businesses seeking dependable support in the Plumbing sector. - 1 review for plumbing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Assistant Services for Plumbing Company (5.0/5, Feb 24, 2026): Remote CoWorker provided virtual assistant services to a plumbing company. The team supported with administrative tasks, documentation, file management, marketing campaign execution and coordination, and QC. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/438310) ##### Other industries Experience Remote CoWorker has received positive feedback from clients in the Other industries sector, highlighting its expertise in administrative support and customer interaction. Clients appreciate the prompt and effective communication, as well as the ability to handle diverse tasks such as scheduling, call management, and social media engagement. The company's commitment to understanding client needs and providing tailored solutions has fostered a strong sentiment of satisfaction, making Remote CoWorker a reliable choice for businesses seeking operational support in this sector. - 48 reviews for other industries industry - 39 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistance for Seafood Supplier (4.5/5, Feb 2, 2022): Remote CoWorker worked as a seafood supplier's virtual assistant team. Their main task was to check and crosscheck more than 50,000 documents.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/10186) - Recruitment Services for Delivery Service (5.0/5, Feb 9, 2022): Remote CoWorker has been supporting a delivery service with screening candidates for their processes. The goal is to quickly find and hire qualified applicants. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/10772) - Staff Augmentation for Design Agency (5.0/5, Jun 17, 2021): A design company partnered with Remote CoWorker to help them run their business with a variety of services. Their outsourced team works on administrative, marketing, invoicing, and design projects. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/57919) - VA Services for Construction & Real Estate Firm (5.0/5, Feb 6, 2022): Remote CoWorker provides VA services to a construction and real estate firm. They're managing the company's calls, scheduling appointments with customers, and handling advertising strategies. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/134270) - Human Resources for Bookkeeping Services Company (5.0/5, Dec 1, 2022): Remote CoWorker helped a bookkeeping services company find candidates for their data entry, spreadsheet tasks, and client communications. They provided three resumes for the client to interview.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/169915) - Staff Augmentation for Bookkeeping Company (5.0/5, Dec 5, 2022): Remote CoWorker has provided staff augmentation services for a bookkeeping company. They have offered a remote worker as an addition to the client's team. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/170429) - Virtual Assistant Services for Massage Therapy Company (4.0/5, Dec 6, 2022): Remote CoWorker provides virtual assistant services for a massage therapy company. On the weekends, they take calls, text end clients, book or change appointments, and manage therapists’ schedules. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/170561) - Social Media Marketing for Women's Coaching Company (5.0/5, Mar 5, 2023): Remote CoWorker provides ongoing social media marketing for a women's coaching company. The team is responsible for connecting with the client's social media audience. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/184740) - Back-Office Support Services for Healthcare Company (4.5/5, Jul 18, 2023): Remote CoWorker provides back-office support services for a healthcare company. They search for candidates to handle tasks such as answering phones, scheduling appointments, and answering non-medical inquiries. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217667) - Administrative Support for Software Company (5.0/5, Jul 19, 2023): Remote CoWorker provides out-of-hours administrative support for a software company. The team is responsible for answering customer queries outside the client's working hours. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217756) - Call Center Services for Water Damage Restoration Company (5.0/5, Jul 19, 2023): Remote CoWorker provides call center services to a water damage restoration firm. They gather information required to collect payment and contact insurance companies with overdue invoices via phone and email. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217883) - Administrative Assistance for Recruitment Company (5.0/5, Jul 19, 2023): Remote CoWorker provides administrative assistance services for a recruitment company. The team is responsible for providing administrative support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218000) - Virtual Assistance & Email Mgmt for Ice Cream Catering Co (5.0/5, Jul 20, 2023): Remote CoWorker provides virtual assistant services for an ice cream catering company. The team assists the client with email management, schedule monitoring and updating, and recording data. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218149) - Lead Generation for Outdoor TV Company (4.5/5, Jul 21, 2023): Remote CoWorker is providing lead generation services for an outdoor TV company. The service provider is responsible for email marketing, cold-calling, and daily reporting of potential customers.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218668) - Call Center & Lead Generation Services for Tear Out Company (5.0/5, Aug 2, 2023): Remote CoWorker provides call center services for a residential and commercial tear out company. The team reaches out to potential leads through email and follows up with secondary emails and phone calls.   [Read Full Review](https://clutch.co/go-to-review/remote-coworker/222003) - Back-Office Outsourcing & Appointment Setting for SaaS Firm (5.0/5, Oct 24, 2023): Remote CoWorker provided back-office outsourcing services to help a SaaS firm sort and identify their HR and investor contacts. They also assisted the client in setting up meetings with investors. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/243700) - Back Office Services for Healthcare Company (5.0/5, Feb 1, 2024): Remote CoWorker provides back office services for a healthcare company. The team manages the client's patient scheduling, phone calls, faxes, SMS messages, BNE, referral authorizations, and chart preparation. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/265816) - Company & Investor Research for SaaS Company (5.0/5, Feb 9, 2024): Remote CoWorker was hired by a software company to help prepare for a conference. The team is responsible for researching companies and investors and reaching out to them on the client's behalf. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/267628) - Content & Ops Mgmt for Business Workflow Automation Firm (4.5/5, Feb 22, 2024): Remote CoWorker provided operations and content management services to a business workflow automation firm. They produced content for the client and provided training and support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/270702) - Operational Support for Collateral Recovery Firm (5.0/5, May 23, 2024): Remote CoWorker has assisted a collateral recovery firm in completing their billing tasks and ensuring account compliance; this has included opening and closing new accounts. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/290490) - Document Processing Support for Construction Management Co (5.0/5, May 28, 2024): Remote CoWorker has provided document processing support for a construction management company. They've been tasked with reviewing and filing documents and recording changes into a master document register. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/291193) - Outsourced Back-Office Support for Construction Company (5.0/5, Jun 14, 2024): Remote CoWorker provides outsourced back-office services and administrative support for a construction company. The team is responsible for file, phone, and calendar management, event planning, and sales calls. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/294811) - Book Editing for Executive Coaching & Book Publishing Firm (5.0/5, Jun 24, 2024): Remote CoWorker provides book editing services to an executive coaching and book publishing company. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/296432) - HR & Clinic Operations Staff Aug for Speech Therapy Company (5.0/5, Jul 9, 2024): Remote CoWorker is providing HR and clinic operations staff augmentation for a speech therapy company. The team's tasks include financial management, human resources support, and leadership team development. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/299439) - Back Office Recruiting for Household Moving Company (5.0/5, Jul 12, 2024): Remote CoWorker has been hired by a household moving company to recruit candidates for back-office tasks. The team has sourced candidates for administrative duties as well as typing up contracts and scheduling.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/300271) - Back Office Outsourcing for Consulting Company (5.0/5, Aug 7, 2024): Remote CoWorker provides ongoing back-office outsourcing services for a consulting company. The team is responsible for answering incoming calls and data entry. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/305759) - Social Media Marketing & Content Creation for Healthcare Co (5.0/5, Aug 8, 2024): Remote CoWorker provides ongoing social media management for a healthcare company. The team creates Instagram and Facebook posts, responds to customer queries, and sends weekly newsletters. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/306059) - Virtual Assistance & Content Marketing for SaaS Enterprise (4.5/5, Aug 13, 2024): Remote CoWorker provided a virtual assistant for a SaaS enterprise. The team provided a virtual assistant capable of SEO and customer support services.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/307226) - Customer Service Outsourcing for Perfume Company (5.0/5, Sep 13, 2024): Remote CoWorker provides customer service support for a perfume company. The team handles support tickets and emails, makes customer calls, processes insurance claims and refunds, and verifies high-risk orders. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/314292) - Back Office Outsourcing for Lumber Company (5.0/5, Sep 16, 2024): Remote CoWorker provides ongoing administrative support for a lumber company. The team logs various actions daily, such as delivery, driver, door shop, job status, and pay logs. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/314849) - Back Office Outsourcing for Construction Company (5.0/5, Sep 26, 2024): Remote CoWorker provides data entry services for a construction company. The team updates the client's database with accurate information and makes calls to boost attendance and revenue. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/317714) - Administrative Work & Lead Mgmt for Healthcare Consulting Co (4.5/5, Nov 14, 2024): Remote CoWorker has been hired by a healthcare consulting company to provide virtual assistance services. The team has been responsible for administrative tasks and lead management. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/330921) - Back-Office Outsourcing for Business Consulting Firm (5.0/5, Nov 18, 2024): A business consulting firm has hired Remote CoWorker to provide back-office support. The team has recruited three part-time virtual assistants to handle administrative tasks for the client. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/331801) - Back Office Outsourcing for Restaurant (4.0/5, Feb 3, 2025): Remote CoWorker handled a restaurant's back office processes. Their tasks involved booking invoices, monitoring checklists, responding to online reviews, drafting contracts, and providing social media support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/348636) - Administrative Support for Nonprofit Organization (5.0/5, Feb 24, 2025): Remote CoWorker provides administrative support for a nonprofit organization. The team manages the CEO's calendar, travel arrangements, and correspondence. They also assist with event management and logistics. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/354927) - Cold Outreach Services for AI Consulting Company (4.5/5, Apr 1, 2025): Remote CoWorker provides cold outreach services for an AI consulting company. The team interacts with potential end clients daily. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/364065) - Virtual Personal Assistant for Virtual Assistance Project (5.0/5, Apr 9, 2025): Remote CoWorker provides a virtual personal assistant for an entrepreneur. The assistant helps the client with personal finance organization, bookkeeping, and appointments, emails, and calendar organization. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/366030) - Customer Service Outsourcing for Transportation Company (5.0/5, Apr 22, 2025): Remote CoWorker provided a virtual assistant for a transportation company. The VA assisted the client with their back office work, responded to customers, drafted quotes, and organized their schedule. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/368898) - Back-Office & Staffing Services for Nutrition Counseling Co (5.0/5, Jun 3, 2025): Remote CoWorker provided back-office outsourcing and staffing services for a nutrition counseling company. The team was responsible for establishing an administrative team for the client. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/379296) - SMM, Virtual Assistant & Lead Gen for AI Consulting Company (5.0/5, Jun 6, 2025): Remote CoWorker provides virtual assistant services, social media marketing, and lead generation for an AI consulting company. The team is also responsible for creating online courses for the client. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/380232) - Back Office Outsourcing for Homecare Co (5.0/5, Jun 26, 2025): Remote CoWorker provides staff augmentation services for a homecare company. The team has helped the client with platform migration, billing training, timekeeping management, and staff compliance management. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/385524) - Virtual Assistant for Healthcare Company (5.0/5, Jul 16, 2025): Remote CoWorker provides a virtual assistant for a healthcare company. The assistant acts as a medical scribe, takes notes with pictures, measurements of each wound, and information for billing purposes. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/390676) - Customer Service & Back Office Outsourcing for Therapy Clinic (5.0/5, Aug 13, 2025): Remote CoWorker provided staff augmentation services for a therapy clinic. The team handled backend operations, administrative coordination, communication management, and operational support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/397848) - Back-Office Outsourcing for Acupuncture Therapy Clinic (5.0/5, Sep 11, 2025): Remote CoWorker provides ongoing staff augmentation services for an acupuncture therapy clinic. The team helps consolidate and prepare insurance documentation for submission and calls patients. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/405247) - Virtual Assistant for Writing Competition Hosting Company (5.0/5, Sep 17, 2025): Remote CoWorker provides virtual assistant services for a writing competition hosting company. The team is responsible for handling administrative tasks and assisting with marketing and writing projects. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/406766) - Administrative Support for Consulting Company (5.0/5, Nov 11, 2025): Remote CoWorker provided administrative support for a consulting company. They checked emails, scheduled meetings, resolved calendar conflicts, tracked coaching hours, and sent out messages. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/419131) - Call Center Services for Mental Health Counseling Platform (5.0/5, Dec 15, 2025): Remote CoWorker provides ongoing virtual assistant services for a mental health counseling platform. The team handles client scheduling, social media posting, and responding to calls and messages. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/425628) - Call Center Services for Tattoo & Piercing Company (5.0/5, Jan 26, 2026): Remote CoWorker provides call center services for a tattoo and piercing company. The team handles client calls and booking requests. They also manage the client's graphic design and social media tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/432072) ##### Energy & natural resources Experience Remote CoWorker demonstrates strong expertise in the Energy & natural resources industry through their effective accounting support, delivering exceptional value and timely results. Clients praise their professionalism, transparency, and adherence to business protocols, highlighting the significant impact of their services on operational efficiency. Overall sentiment reflects satisfaction with their budget-friendly solutions and commitment to confidentiality, making Remote CoWorker a reliable partner for businesses seeking to enhance their financial management. - 1 review for energy & natural resources industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Accounting Services for Distribution Firm (5.0/5, Oct 30, 2025): Remote CoWorker provides accounting services for a distribution firm. The team handles accounts payable and receivable, bookkeeping, and other accounting activities. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/416877) ##### Information technology Experience Remote CoWorker has received positive feedback from clients in the Information technology industry, highlighting their strengths in project management, effective communication, and timely delivery of services. Clients appreciate the company's ability to provide valuable administrative support and lead generation services tailored to their needs, showcasing a commitment to client satisfaction and responsiveness. Overall, Remote CoWorker is positioned as a reliable partner for businesses seeking expertise in IT-related administrative functions. - 2 reviews for information technology industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Lead Gen & Email Marketing for Web Dev & Design Agency (4.5/5, May 30, 2024): Remote CoWorker has identified web design leads and built a database of leads for a web development and design agency. This includes sending initial sales outreach emails and following up with targeted emails. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/291684) - Virtual Assistant for IT Support Company (5.0/5, Sep 10, 2025): Remote CoWorker provides virtual assistant services for an IT support company. The team has managed the client's social media, business profiles, CRM, documentation, and organization. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/404788) ##### Consumer products & services Experience Remote CoWorker has received positive feedback from clients in the Consumer products & services industry for its expertise in customer service, social media management, and administrative support. Clients commend the company's professionalism, timely responses, and effective communication. The impact of their services is evident through improved customer engagement and successful candidate placements for customer service roles. Overall, Remote CoWorker is viewed as a reliable partner that aligns with client values and successfully meets project objectives. - 3 reviews for consumer products & services industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Review Management & Content Creation for Dry Cleaning Firm (5.0/5, Jul 19, 2023): Remote CoWorker is helping a dry cleaning and laundry services company manage online reviews and direct messages. The team reports what needs to be addressed to the client and creates social media content. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217722) - Custom Software Dev for Junk Removal Service Company (5.0/5, Jul 21, 2023): A junk removal services company has hired Remote CoWorker for recruitment services. The client's goal has been to find a customer service representative.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218671) - Call Center & Customer Service for Pest Control Company (5.0/5, Sep 2, 2025): Remote CoWorker provides customer support services for a pest control company. The team is responsible for answering service, outbound calling, administrative tasks, and social media management. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/402804) ##### Media Experience Remote CoWorker has garnered positive feedback in the Media industry for its efficient support services, particularly in scheduling, lead generation, and data management. Clients highlight the company's quick response times, affordability, and the effectiveness of their virtual assistants in enhancing operational workflows. Overall, the sentiment is favorable, with users appreciating the transparency in pricing and the adaptability for temporary projects, making Remote CoWorker a suitable choice for businesses in the Media sector. - 3 reviews for media industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Recruitment Services for Media Company (4.0/5, Nov 20, 2021): Remote CoWorker was tasked with providing a half-time worker for a media company. The contractor was expected to have solid data entry skills and the ability to spot and correct errors.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/5158) - Virtual Assistant for Casting Platform (5.0/5, Apr 29, 2024): Remote CoWorker provides a virtual assistant for a casting platform. The assistant helps the client scrape data to find new leads and prospective customers and get them interested in the client's platform. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/285407) - Back Office Outsourcing for Podcast Production (5.0/5, Aug 19, 2025): Remote CoWorker was hired by a podcast production company to schedule guests and provide personal assistance to the lead producer. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/399341) ##### Contracting Experience Remote CoWorker has received positive feedback from clients in the Contracting industry for its expertise in administrative and support roles. Clients have noted improvements in efficiency, with faster response times, accurate data management, and enhanced organization of internal systems. The provider's strong communication skills and attention to detail have contributed to successful project outcomes, making Remote CoWorker a favorable option for businesses seeking reliable support in their operations. - 2 reviews for contracting industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Back Office Outsourcing for Defense Products Reseller (5.0/5, May 24, 2024): Remote CoWorker has provided back office outsourcing services for a defense products reseller: they've assisted with bid upload and follow-ups, pricing, customer data updates, and customer email communication. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/290725) - Staff Augmentation Sevices for Contracting Company (5.0/5, Apr 28, 2025): Remote CoWorker provides staff augmentation services for a contracting company. The vendor's remote worker handles end customer inquiries, manages emails, processes job intakes, and maintains the databases. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/370393) ##### Manufacturing Experience Remote CoWorker has received positive feedback from clients in the Manufacturing industry, highlighting their expertise in administrative and bookkeeping services. Clients appreciate the company's responsiveness, attention to detail, and strong communication skills. With significant time savings reported, Remote CoWorker's organized project management and staffing capabilities have made a notable impact on client operations. Overall, their friendly work ethic and ability to meet expectations suggest they would be a strong fit for businesses seeking support in the Manufacturing sector. - 3 reviews for manufacturing industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Virtual Assistant for LED Emergency Lights Company (5.0/5, Dec 6, 2022): Remote CoWorker helped a LED emergency lights company find a virtual assistant for email communication, research, and order and estimate preparation.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/170537) - Bookkeeping Services for Metal Manufacturing Company (5.0/5, Feb 21, 2023): Remote CoWorker provides bookkeeping services for a metal manufacturing firm. They’re mainly tasked with reconciling payments. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/182139) - Administrative Support Outsourcing for Railing Company (5.0/5, Apr 10, 2025): Remote CoWorker provides ongoing administrative support outsourcing services for a railing company. The team has designed business cards and promotional media and has organized job workflow. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/366232) ##### Hospitality & leisure Experience Remote CoWorker has received positive feedback from clients in the Hospitality & leisure industry, highlighting their expertise as virtual assistants. Clients appreciate their strong communication, professionalism, and ability to exceed expectations, which significantly contributes to project success. The company is noted for delivering value and aligning with client values, making Remote CoWorker a reliable choice for businesses seeking support in event planning and related services. - 1 review for hospitality & leisure industry - Unknown avg. project cost - Back Office Outsourcing for Event Planning Co (4.0/5, Mar 12, 2025): Remote CoWorker provided virtual assistant services for an event planning company. The team was tasked with helping the internal team with various administrative tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/359083) ##### Insurance Experience Remote CoWorker has received positive feedback within the Insurance industry, particularly for its telemarketing services. Clients appreciate the company’s cost-effectiveness and the dedicated account management, which facilitates smooth project execution. The ability to consistently schedule quality appointments and maintain organized CRM data has proven beneficial for businesses seeking to enhance their client pipelines. Overall, Remote CoWorker demonstrates expertise and strong support, making it a suitable partner for firms in the Insurance sector. - 1 review for insurance industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office & Telemarketing Outsourcing for Insurance Co (5.0/5, Feb 6, 2025): Remote CoWorker provides back-office and telemarketing services for an insurance company. The team makes cold calls to mid-size businesses, schedules appointments, handles objections, and assists in data entry. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/349935) ##### eCommerce Experience Remote CoWorker has received positive feedback from clients in the eCommerce industry, particularly for their ability to effectively alleviate operational workloads. Clients appreciate their budget-friendly pricing and the value provided, noting significant improvements in managing everyday tasks. The company's responsiveness and efficiency in delivering results have been highlighted, showcasing their strengths in project management and assistant recruitment. Overall, Remote CoWorker appears to be a strong partner for eCommerce businesses seeking support in streamlining operations. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for E-Commerce Company (5.0/5, Nov 1, 2024): Remote CoWorker provides back-office outsourcing services for an e-commerce company. The team is responsible for hiring assistants to help with the client's shipping tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/327846) ##### HVAC Experience Remote CoWorker has demonstrated exceptional expertise in supporting HVAC companies, particularly in service coordination and invoicing processes. Clients have praised their responsiveness and timely execution of tasks, which have significantly improved operational efficiency. The positive sentiment from clients highlights Remote CoWorker's alignment with industry values and their strong onboarding process, making them a viable partner for businesses seeking reliable support in the HVAC sector. - 1 review for hvac industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back Office Outsourcing for HVAC Co (5.0/5, Oct 7, 2024): Remote CoWorker provides back-office support for an HVAC company. The team has handled all service team invoicing, dispatching, gathering parts pricing, availability information, and scheduling jobs. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/320448) ##### Financial services Experience Remote CoWorker has received positive feedback within the Financial services industry, particularly for its administrative support and operational optimization. Clients highlight significant improvements in efficiency, accuracy, and responsiveness, leading to enhanced customer satisfaction and retention. The company's ability to provide tailored virtual assistance, alongside its effective project management and communication style, positions it as a strong contender for businesses seeking to streamline operations and improve service delivery in the financial sector. - 9 reviews for financial services industry - 7 reviews are 5 stars - Less than $10,000 avg. project cost - Staff Augmentation for Financial Services Company (5.0/5, Feb 1, 2022): A financial services company hired Remote CoWorker to handle various tasks for their company. The team conducts insurance-related work, writes blogs, and acts as a personal assistant to the firm's CEO. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/10033) - Call Center Lead Generation for Public Adjustment Company (5.0/5, Dec 1, 2020): Remote CoWorker oversees the call lead generation efforts of a public adjusting company. At the same time, the team also provides back-office services. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/127149) - VA Services for Damage Claims Firm (5.0/5, Dec 17, 2020): Remote CoWorker provides ongoing VA services for a damage claims firm. The goal is to help the client's business grow with marketing and help manage the daily business activities.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/141166) - Virtual Executive Assistant for Accounting Firm (5.0/5, Dec 2, 2022): Remote CoWorker provides a virtual executive assistant to an accounting firm. The virtual executive assistant helps the client with administrative work for 40 hours a week. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/169939) - Outsourcing Services for Financial Services Company (4.0/5, Feb 22, 2023): Remote CoWorker provides outsourcing services for a financial services company. They have searched for qualified candidates to build, update, and promote websites and rewrite content. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/182244) - Virtual Assistant Support for Life Insurance Company (5.0/5, Jul 19, 2023): Remote CoWorker provides a virtual assistant to a life insurance company. Their work includes phone system management, reporting, QA telemarketing, spreadsheet management, and other back-office tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217947) - SEO & Social Media Management for Commercial Loan Brokerage (5.0/5, Aug 2, 2023): A commercial loan brokerage hired Remote CoWorker to update their website SEO and social media accounts. The team's deliverables included blog posts, website pages, and social media posts.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/222142) - Back Office Outsourcing for Insurance Firm (4.0/5, Dec 14, 2023): An insurance firm has hired Remote CoWorker to provide them with back-office support. The team is in charge of preparing insurance quotes. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/255992) - Virtual Assistance for Financial Advisory & Consulting Firm (5.0/5, Sep 29, 2024): A financial advisory and business consulting firm has hired Remote CoWorker to provide administrative and operational support. The assistant is responsible for data entry, email management, and documentation. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/318355) ##### Retail Experience Remote CoWorker has received positive feedback within the Retail industry for its expertise in customer service and operational optimization. Clients appreciate their effective communication, responsiveness, and the ability to meet diverse needs, ranging from administrative support to e-commerce solutions. The company is recognized for delivering high-quality service and maintaining strong client relationships, making it a suitable partner for businesses seeking reliable assistance in the Retail sector. - 3 reviews for retail industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Support Services for E-Commerce Company (5.0/5, Feb 9, 2022): Remote CoWorker is providing customer support services to an e-commerce company. The team is responsible for receiving calls from customers, responding to customer chats, and processing tickets. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/137936) - Shopify Dev & Systems Optimization for Kid's Concept Shop (4.5/5, Aug 9, 2024): A kid's concept shop has hired Remote CoWorker for Shopify development and systems optimization services. The team has streamlined the client's workflows and assisted the client with administrative tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/306397) - Back-Office Outsourcing for Golf Equipment Retailer (5.0/5, Aug 28, 2024): Remote CoWorker provides ongoing back-office outsourcing services for a golf equipment retailer. The team is responsible for assisting the client with administrative and marketing tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/310340) ##### Food & Beverage Experience Remote CoWorker has demonstrated expertise in providing administrative support tailored to the Food & Beverage industry, particularly noted in the seafood sector. Clients appreciate their commitment to quality and responsiveness, highlighting the effectiveness of their virtual assistants. The feedback emphasizes the company's alignment with client values and the ability to meet deadlines. Overall, Remote CoWorker is viewed as a reliable partner that can enhance operational efficiency within the Food & Beverage space. - 1 review for food & beverage industry - Unknown avg. project cost - Back-Office Services for Seafood Business (4.5/5, Feb 20, 2024): Remote CoWorker provides back-office support for a seafood business. The team assists the client with various administrative tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/269930) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently express satisfaction with Remote CoWorker's cost-effectiveness and value for money, highlighting their pricing as a key factor in choosing the service. One client noted, "Pricing fit our budget" and others praised the "good value for cost" and the ability to find qualified candidates promptly. Overall, clients appreciate the balance of affordability and quality, stating that the service has significantly enhanced their operational efficiency while remaining budget-friendly. [Read All Reviews](https://clutch.co/profile/remote-coworker?verified=true#reviews) - Less than $10,000 (54 reviews) - $10,000 to $49,000 (12 reviews) - $50,000 to $199,999 (3 reviews) - $200,000 to $999,999 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 7 countries - Australia (1 projects) - Belgium (1 projects) - Canada (5 projects) - Ireland (1 projects) - United Arab Emirates (2 projects) - United States (116 projects) - England (2 projects) [View Reviews](https://clutch.co/profile/remote-coworker?verified=true#reviews) --- ### [Unity Communications](https://clutch.co/profile/unity-communications) #### 4.9 out of 5 star rating (44 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Gilbert, AZ #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 10% Call Center Services - 15% Customer Service Outsourcing - 20% Employer of Record (EOR) Services - 10% HR Outsourcing - 10% Recruitment Process Outsourcing - 10% Sales Outsourcing #### Company description Unity Communications is a business process outsourcing (BPO) company, offering services such as customer support, billing management, and data processing. Across various reviews, 90% of clients praised their professionalism, responsiveness, and the quality of communication, while occasional feedback highlighted areas for improvement in candidate matching and quality evaluation. Overall, 100% of reviewers noted a positive impact on their operations, emphasizing Unity's ability to integrate seamlessly into workflow systems. [Visit Website](http://www.unity-connect.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Meets deadlines Overall, client feedback indicates a strong sentiment regarding Unity Communications' ability to meet deadlines. One client noted, 'They’re vocal about deadlines and always manage to meet them,' highlighting their effective communication and reliability. The client also emphasized that they process tasks 'accurately and in a timely manner,' contributing to a positive working relationship. They expressed no concerns regarding timeliness, reinforcing the company's reputation for punctuality in project delivery. #### Experience in 10 industries Unity Communications has demonstrated expertise across various sectors, notably in Medical, Telecommunications, and Other Industries. Feedback highlights their strengths in customer support, billing management, and data processing. Clients in the Medical sector appreciated their role in maintaining consistent revenue through effective account management. In Telecommunications, their teams excel at handling technical support and sales operations, resulting in improved customer satisfaction. Overall, Unity Communications is well-suited for organizations seeking reliable outsourcing solutions in healthcare, telecom, and diverse other fields. [Read All Reviews](https://clutch.co/profile/unity-communications?verified=true#reviews) ##### Wellness & Fitness Experience Unity Communications demonstrates considerable expertise in the Wellness & Fitness industry, particularly in customer service management for a breastfeeding product brand. Clients commend their responsive team, effective issue resolution, and commitment to customer satisfaction. Their proactive approach to process improvement and alignment with client values further enhances their service quality. Overall, Unity Communications is a reliable partner for businesses seeking dedicated support and a customer-centric approach in the Wellness & Fitness sector. - 1 review for wellness & fitness industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Breastfeeding Product Brand (5.0/5, Jul 11, 2025): Unity Communications provides customer service support for a breastfeeding product brand. They've recruited and onboarded customer service agents, handled customer queries, and managed returns and complaints. [Read Full Review](https://clutch.co/go-to-review/unity-communications/389251) ##### Healthcare Experience Unity Communications has received positive feedback from healthcare clients, highlighting their expertise in billing management, medical records handling, and patient communication. Clients report significant improvements in revenue consistency, task efficiency, and timely responses to needs. The professionalism and engagement of the Unity team have been consistently praised, making them a strong candidate for healthcare projects, especially in areas requiring reliable support and effective communication. - 4 reviews for healthcare industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Data Entry & Processing for Toxicology Laboratory (4.5/5, Feb 25, 2025): Unity Communications provides data entry services for a toxicology laboratory. The team has handled data transcription containing PHI and daily TAT. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355199) - Back Office & Customer Service Outsourcing for Healthcare Co (5.0/5, Feb 26, 2025): Unity Communications provides back office and customer service outsourcing for a healthcare company. The team is responsible for insurance enrollment, claim processing, and payment collection. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355598) - Data Entry & Processing for Healthcare Co (5.0/5, Feb 27, 2025): Unity Communications managed medical records for a healthcare company. The team also managed clinical notes and created patient care plans using clinical notes. [Read Full Review](https://clutch.co/go-to-review/unity-communications/356002) - Billing Services for Mental Health Services Company (5.0/5, Mar 11, 2025): Unity Communications provides billing services for a mental health services company. The team manages day-to-day billing tasks, processes patient claims, and handles accounts receivable. [Read Full Review](https://clutch.co/go-to-review/unity-communications/358819) ##### Consumer Products Experience Unity Communications has demonstrated strong expertise in the Consumer Products industry, receiving positive feedback for their responsive customer service and efficient handling of inquiries. Clients highlighted their ability to improve key performance metrics such as average handle time and first contact resolution. Their proactive communication and ability to integrate into clients' operations have allowed businesses to focus on growth while efficiently addressing customer needs. Overall, Unity Communications is well-regarded for providing value, reliability, and flexibility, making them a suitable partner for companies in the Consumer Products sector. - 4 reviews for consumer products industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Outsourced Customer Service and E-Commerce for Crafts Company (5.0/5, Jun 19, 2019): Unity Communications provides administrative services on an ongoing basis. They handle all shipping processes, customer service correspondence, and social media marketing.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/119956) - Call Center Services for E-Commerce Company (5.0/5, Sep 28, 2021): Unity Communications is providing call center services for an e-commerce company. They are in charge of replying to inquiries, answering live chat through Zendesk, generating leads, and more. [Read Full Review](https://clutch.co/go-to-review/unity-communications/143984) - Call Center & Customer Service Support for Energy Drinks Co (5.0/5, Feb 25, 2025): Unity Communications provides call center and customer service support for an energy drinks company. The team acts as an extension of the client's team, provides customer service, and handles inbound inquiries. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355324) - Customer Service Outsourcing for Consumer Products Company (5.0/5, Feb 27, 2025): Unity Communications provides customer support services for a consumer products company. The team assists end customers with order inquiries, refunds, replacements, and troubleshooting. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355940) ##### Telecommunications Experience Unity Communications has received positive feedback from clients in the Telecommunications industry, showcasing their expertise in IT consultation, customer service, and project management. Clients commend their responsiveness, attention to detail, and ability to generate leads and manage complex projects efficiently. The strong collaboration and communication between teams have led to measurable success, including increased sales and customer satisfaction, making Unity Communications a reliable partner for businesses seeking to enhance their telecommunications operations. - 7 reviews for telecommunications industry - 7 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Sales Prospecting for Wireless Solutions Retailer (5.0/5, May 23, 2019): Unity Communications performs prospecting outreach and locates sales deals on an ongoing basis. [Read Full Review](https://clutch.co/go-to-review/unity-communications/108143) - Customer Service Support for Wireless Company (5.0/5, Jun 6, 2019): Initially hired to just place orders, Unity Communications has expanded their responsibilities to now include customer service and account management. They talk to end customers daily to resolve their problems. [Read Full Review](https://clutch.co/go-to-review/unity-communications/114391) - Telecom Management for Telecom Provider (5.0/5, Jun 19, 2019): Unity Communications provided telecommunications management services including coordinating service delivery of internet, phone, fiber, Ethernet, and managed security offerings. [Read Full Review](https://clutch.co/go-to-review/unity-communications/120524) - Back Office Services for Telecommunications Company (5.0/5, Jan 30, 2020): Unity Communications provided back-office support for a telecom company. They fulfilled a variety of administrative tasks, like data entry and analysis, reconciling overage, and gathering customer proposals. [Read Full Review](https://clutch.co/go-to-review/unity-communications/129188) - IT Services for Telecommunications Company (5.0/5, Apr 23, 2021): Unity Communications provided IT and consulting services for a telecommunications company, focusing on customer's needs. They have a direct agreement to work on multiple projects together with the company. [Read Full Review](https://clutch.co/go-to-review/unity-communications/133228) - Lead Generation for Telecommunications Brand (5.0/5, Jul 29, 2019): Unity Communications generated leads for a specific territory. The team covered a B2B quota, supported retail stores, and managed accounts. They created their own calling scripts and augmented the target lists.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/139713) - Customer Service & Back-Office Outsourcing for Telecomms Co (5.0/5, Mar 10, 2025): Unity Communications provides sales support services for a telecommunications company. The team assists the client's sales managers in managing quotes, processing orders, coordinating with vendors, and resolving customer issues. [Read Full Review](https://clutch.co/go-to-review/unity-communications/358481) ##### Software Experience Unity Communications demonstrates strong expertise in the Software industry, particularly within B2B SaaS solutions. Client feedback highlights their exceptional project management, timely delivery, and strong communication, which significantly improved operational efficiency and customer support outcomes. Their ability to align with client culture and provide tailored support has earned them high praise, making them a valuable partner for businesses seeking effective software solutions. - 3 reviews for software industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Customer Support Services for Private Equity Group (5.0/5, Mar 11, 2022): Unity Communications is providing customer service support for a private equity group’s recently acquired companies. They’ve also helped the client migrate their CRM to HubSpot and their phone app to Ring4. [Read Full Review](https://clutch.co/go-to-review/unity-communications/13169) - Asset Procurement for Expense Management Software Company (5.0/5, Mar 31, 2023): Unity Communications provides procurement services for an expense management software company. This involves processing mobile assets, service transactions, and documentation of said transactions. [Read Full Review](https://clutch.co/go-to-review/unity-communications/191698) - Data Analysis & Management for B2B SaaS Company (5.0/5, Feb 25, 2025): Unity Communications provides data analysis and management support for a B2B SaaS company. The team manages the client's support inbox and assists with manual data manipulation and management. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355315) ##### Information technology Experience Unity Communications has received positive feedback for their expertise in IT and data management, particularly in hiring and managing data processing analysts. Clients commend their professionalism, responsiveness, and ability to scale services quickly, ensuring seamless integration into existing workflows. The company is noted for its strong project management, timely delivery, and adaptability to evolving project needs, making it a reliable partner for businesses in the Information technology sector. - 2 reviews for information technology industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Content Writing Services for Inbound Marketing & IT Company (5.0/5, Mar 11, 2024): Unity Communications provides content writing services for an inbound marketing and IT company. The team has been tasked with delivering much content within a short timeframe. [Read Full Review](https://clutch.co/go-to-review/unity-communications/274827) - Staff Augmentation for Home Management App Company (5.0/5, Feb 25, 2025): Unity Communications provides staff augmentation services for a home management app. The team has hired and managed a team of data processing analysts. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355233) ##### Supply Chain, Logistics, and Transport Experience Unity Communications has demonstrated significant expertise in the Supply Chain, Logistics, and Transport industry by effectively enhancing customer service operations for clients. Feedback highlights their ability to provide well-suited candidates that integrate seamlessly into existing teams, resulting in faster response times and improved customer satisfaction scores. Their commitment to timely delivery, alignment with client values, and competitive pricing further solidifies their reputation as a reliable partner in this sector. - 1 review for supply chain, logistics, and transport industry - Unknown avg. project cost - Call Center Services for Transportation Solutions Co (4.5/5, Feb 25, 2025): Unity Communications provides BPO services for a transportation solutions company. The team has provided customer service representatives to help answer inbound support requests via calls, chats, and emails. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355221) ##### Agriculture Experience Unity Communications has demonstrated strong expertise in providing accounting and bookkeeping solutions tailored for the Agriculture industry, particularly noted for their superior efficiency compared to local competitors. Clients appreciate their deep understanding of Canadian tax laws, responsiveness, and cost-effectiveness. Feedback indicates that their services significantly enhance operational effectiveness, making them a solid choice for businesses seeking reliable bookkeeping support in the Agriculture sector. - 1 review for agriculture industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Bookkeeping & Accounting for Import & Distribution Company (5.0/5, Sep 5, 2023): Unity Communications provides bookkeeping services for an import and distribution company. The team uses QuickBooks to help the client navigate relevant Canadian tax laws and use the best accounting practices.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/230556) ##### Utilities Experience Unity Communications demonstrates strong expertise in managing telecommunications accounts for the Utilities industry, particularly in optimizing cost efficiency and enhancing customer service. Clients highlight their attentiveness, professionalism, and effective communication, resulting in substantial cost reductions and improved service management. Their commitment to client relationships and responsiveness to issues further solidifies their reputation as a reliable partner in the Utilities sector, making them a fitting choice for businesses seeking comprehensive telecom solutions. - 1 review for utilities industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Outsourcing Project for Warehousing Company (5.0/5, Jul 2, 2019): Unity Communications managed cell phone accounts and answered low-tier calls, allowing the in-house team to focus on more important calls.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/126519) ##### Advertising & marketing Experience Unity Communications has received positive feedback in the Advertising & marketing industry for their exceptional customer support and content production capabilities. Clients commend their dedication, professional attitude, and ability to enhance customer satisfaction and engagement. Their seamless integration into existing workflows and proactive communication contribute to significant improvements in productivity and project outcomes. Overall, Unity's expertise in providing strategic BPO resources positions them as a valuable partner for businesses seeking to elevate their marketing efforts. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - BPO Services for Full Service Marketing Company (5.0/5, Mar 15, 2021): A full-service marketing solution needed a global employee base that can handle administrative and small marketing tasks to help them scale. They chose Unity Communications to be their partner. [Read Full Review](https://clutch.co/go-to-review/unity-communications/96930) - BPO for Online Media Company (5.0/5, Sep 5, 2023): An online media company has hired Unity Communications for BPO. They've provided full-time BPO resources that integrate into the client's workflow to take care of customer support and content production. [Read Full Review](https://clutch.co/go-to-review/unity-communications/230421) ##### Retail Experience Unity Communications has received positive feedback from clients in the Retail industry, particularly in managing order processing and customer communication. Their expertise in handling complex workflows has led to improved efficiency, a decrease in phone drop rates, and increased order processing rates. Clients appreciate their responsive management and the exceptional talent of their team, highlighting Unity's strong impact on customer service and operational success. Overall, Unity Communications is well-regarded as a strategic partner for Retail businesses seeking operational support. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - BPO Services for Online Medical Supplies Retailer (5.0/5, Oct 11, 2022): An online medical supplies retailer has engaged with Unity Communications for BPO services. They handle incoming orders process, prescriptions evaluation, pending orders follow-ups, and email management. [Read Full Review](https://clutch.co/go-to-review/unity-communications/162032) ##### Media Experience Unity Communications demonstrates strong expertise in the Media industry, particularly in technical support and video production. Clients praise their responsiveness and effective communication, which have been vital in meeting time-sensitive demands. Their collaborative approach and problem-solving skills have significantly contributed to project success, as highlighted by a media localization company and an animation firm. Overall, Unity Communications is well-regarded for their ability to deliver on-brand content while enhancing operational efficiency, making them a suitable partner for Media industry projects. - 2 reviews for media industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Technical Support for Media Localization Company (5.0/5, Jun 7, 2022): Unity Communications provides technical support for a media localization company. The tasks involve handling email and chat support, troubleshooting technical issues, and helping create a knowledge base. [Read Full Review](https://clutch.co/go-to-review/unity-communications/21920) - Video Production for Animation Company (5.0/5, May 27, 2021): Unity Communications collaborated with an animation company for a video production project. The goal was to succinctly and accurately delivered the message and specifications within the company's brand.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/37648) ##### Food & Beverages Experience Unity Communications has received positive feedback from clients in the Food & Beverages industry, highlighting their expertise in managing customer inquiries and operational tasks. Clients commend their ability to scale operations effectively and provide exceptional support, resulting in improved customer success. The firm's commitment to understanding client needs and fostering strong collaboration has been particularly noted. Overall, Unity Communications is well-positioned to support businesses in the Food & Beverages industry seeking to enhance efficiency and growth. - 1 review for food & beverages industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for E-Commerce Business (5.0/5, Nov 11, 2021): An e-commerce business has partnered with Unity Communications for staff augmentation. The team has been supplying people for inbound customer communication, reports, bookkeeping, and data analysis.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/4547) ##### Beauty & Cosmetics Experience Unity Communications has demonstrated strong expertise in the Beauty & Cosmetics industry, particularly through their virtual assistant services for spa owners. Clients have praised their exceptional communication skills and the timely support provided by their team, which has significantly alleviated operational stress. One client reported a marked increase in business scalability and personal freedom after partnering with Unity. Overall, the positive feedback highlights Unity's capability to enhance business efficiency in the Beauty & Cosmetics sector. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Virtual Assistant Recruitment for Spa (5.0/5, Sep 24, 2021): Unity Communications recruited a virtual assistant for a spa. The role involved scheduling and assisting clients, answering calls and emails, and scheduling therapists. [Read Full Review](https://clutch.co/go-to-review/unity-communications/141752) ##### Consulting Experience Unity Communications demonstrates strong expertise in consulting, particularly in managing complex client interactions with insurance companies. Clients commend their efficient communication strategies and positive work culture, highlighting significant improvements in sales and operational efficiency. Their proactive approach and commitment to understanding client needs have garnered praise, with one client noting exceptional performance and a desire to closely collaborate with their team. Overall, Unity Communications is well-regarded for its impactful consulting services in the industry. - 1 review for consulting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO for PPO Management Consultancy Firm (5.0/5, Jul 29, 2021): Unity Communications was engaged by a PPO management consultancy firm for their BPO services. The team contacts insurance companies to acquire information such as fee schedules and the doctors' contracts. [Read Full Review](https://clutch.co/go-to-review/unity-communications/94617) ##### IT Services Experience Unity Communications has garnered positive feedback in the IT Services industry, noted for its expertise in telecom consulting and project management. Clients appreciate their attention to detail, effective communication, and rapid responsiveness. The company's ability to deliver projects efficiently, coupled with flexibility in accommodating evolving needs, positions them as a reliable partner for various IT engagements. Overall sentiment reflects strong satisfaction with their service quality and commitment to client goals, making them a promising choice for prospective clients. - 3 reviews for it services industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Device Management for Telecommunications Firm (5.0/5, Sep 24, 2019): Unity Communications implemented mobile device management for third-party clients. They also oversaw wireless security across all devices. [Read Full Review](https://clutch.co/go-to-review/unity-communications/52055) - IT Consulting for Telecom Consulting Firm (5.0/5, Sep 23, 2020): To improve client delivery service, a telecommunication consulting firm hired Unity Communications. The team provides ongoing consulting work and overflow on order processing. [Read Full Review](https://clutch.co/go-to-review/unity-communications/70320) - BPO for E-commerce Mergers & Acquisitions Firm (5.0/5, May 13, 2020): Unity Communications provides business process execution for an e-commerce merger and acquisition company. Their work includes responding to customer messages and engaging with them to resolve issues. [Read Full Review](https://clutch.co/go-to-review/unity-communications/86424) ##### Education Experience Unity Communications demonstrates strong expertise in IT support for the Education sector, particularly in managing help desk operations and enhancing user experience. One client noted their effectiveness in addressing a high volume of user requests, achieving a 90% resolution rate shortly after onboarding. Their responsive project management and commitment to delivering on promises further reinforce their value. Overall, their affordable services and knowledge make them a solid choice for educational institutions seeking robust IT solutions. - 1 review for education industry - 1 review is 5 stars - Unknown avg. project cost - IT Services Support for Online Course Selection (5.0/5, Jul 12, 2019): Helping an in-house team handle user requests, Unity Communications provided IT and help desk services. They used a ticketing system to address most of the user experience issues.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/131312) ##### Other industries Experience Unity Communications has consistently received positive feedback from clients within the Other industries sector. Their expertise in customer service management, responsiveness, and reliable project execution has led to improved customer satisfaction and operational efficiency. Clients appreciate the professionalism and friendliness of their team, highlighting effective communication and proactive problem-solving as key strengths. Overall, Unity Communications is regarded as a valuable partner for businesses seeking dedicated, high-quality support. - 20 reviews for other industries industry - 19 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for E-Commerce Business (5.0/5, Nov 11, 2021): An e-commerce business has partnered with Unity Communications for staff augmentation. The team has been supplying people for inbound customer communication, reports, bookkeeping, and data analysis.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/4547) - Customer Support Services for Private Equity Group (5.0/5, Mar 11, 2022): Unity Communications is providing customer service support for a private equity group’s recently acquired companies. They’ve also helped the client migrate their CRM to HubSpot and their phone app to Ring4. [Read Full Review](https://clutch.co/go-to-review/unity-communications/13169) - Device Management for Telecommunications Firm (5.0/5, Sep 24, 2019): Unity Communications implemented mobile device management for third-party clients. They also oversaw wireless security across all devices. [Read Full Review](https://clutch.co/go-to-review/unity-communications/52055) - IT Consulting for Telecom Consulting Firm (5.0/5, Sep 23, 2020): To improve client delivery service, a telecommunication consulting firm hired Unity Communications. The team provides ongoing consulting work and overflow on order processing. [Read Full Review](https://clutch.co/go-to-review/unity-communications/70320) - BPO for E-commerce Mergers & Acquisitions Firm (5.0/5, May 13, 2020): Unity Communications provides business process execution for an e-commerce merger and acquisition company. Their work includes responding to customer messages and engaging with them to resolve issues. [Read Full Review](https://clutch.co/go-to-review/unity-communications/86424) - BPO for PPO Management Consultancy Firm (5.0/5, Jul 29, 2021): Unity Communications was engaged by a PPO management consultancy firm for their BPO services. The team contacts insurance companies to acquire information such as fee schedules and the doctors' contracts. [Read Full Review](https://clutch.co/go-to-review/unity-communications/94617) - Outsourced Customer Service and E-Commerce for Crafts Company (5.0/5, Jun 19, 2019): Unity Communications provides administrative services on an ongoing basis. They handle all shipping processes, customer service correspondence, and social media marketing.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/119956) - E-Commerce Back Office Support for Aerospace Company (5.0/5, Jul 10, 2020): Unity Communications designed and developed a customer-facing e-commerce website. This platform includes multi-channel communication between customers and vendors. [Read Full Review](https://clutch.co/go-to-review/unity-communications/133389) - Virtual Assistant Recruitment for Spa (5.0/5, Sep 24, 2021): Unity Communications recruited a virtual assistant for a spa. The role involved scheduling and assisting clients, answering calls and emails, and scheduling therapists. [Read Full Review](https://clutch.co/go-to-review/unity-communications/141752) - Call Center Services for E-Commerce Company (5.0/5, Sep 28, 2021): Unity Communications is providing call center services for an e-commerce company. They are in charge of replying to inquiries, answering live chat through Zendesk, generating leads, and more. [Read Full Review](https://clutch.co/go-to-review/unity-communications/143984) - Asset Procurement for Expense Management Software Company (5.0/5, Mar 31, 2023): Unity Communications provides procurement services for an expense management software company. This involves processing mobile assets, service transactions, and documentation of said transactions. [Read Full Review](https://clutch.co/go-to-review/unity-communications/191698) - Bookkeeping & Accounting for Import & Distribution Company (5.0/5, Sep 5, 2023): Unity Communications provides bookkeeping services for an import and distribution company. The team uses QuickBooks to help the client navigate relevant Canadian tax laws and use the best accounting practices.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/230556) - Data Entry & Processing for Toxicology Laboratory (4.5/5, Feb 25, 2025): Unity Communications provides data entry services for a toxicology laboratory. The team has handled data transcription containing PHI and daily TAT. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355199) - Data Analysis & Management for B2B SaaS Company (5.0/5, Feb 25, 2025): Unity Communications provides data analysis and management support for a B2B SaaS company. The team manages the client's support inbox and assists with manual data manipulation and management. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355315) - Call Center & Customer Service Support for Energy Drinks Co (5.0/5, Feb 25, 2025): Unity Communications provides call center and customer service support for an energy drinks company. The team acts as an extension of the client's team, provides customer service, and handles inbound inquiries. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355324) - Customer Service Outsourcing for Parts Distributor (5.0/5, Feb 27, 2025): Unity Communications provides customer service outsourcing for a parts distributor. The team has provided more than 20 agents to the client. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355916) - Customer Service Outsourcing for Consumer Products Company (5.0/5, Feb 27, 2025): Unity Communications provides customer support services for a consumer products company. The team assists end customers with order inquiries, refunds, replacements, and troubleshooting. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355940) - Data Entry & Processing for Healthcare Co (5.0/5, Feb 27, 2025): Unity Communications managed medical records for a healthcare company. The team also managed clinical notes and created patient care plans using clinical notes. [Read Full Review](https://clutch.co/go-to-review/unity-communications/356002) - Billing Services for Mental Health Services Company (5.0/5, Mar 11, 2025): Unity Communications provides billing services for a mental health services company. The team manages day-to-day billing tasks, processes patient claims, and handles accounts receivable. [Read Full Review](https://clutch.co/go-to-review/unity-communications/358819) - Customer Service Outsourcing for Breastfeeding Product Brand (5.0/5, Jul 11, 2025): Unity Communications provides customer service support for a breastfeeding product brand. They've recruited and onboarded customer service agents, handled customer queries, and managed returns and complaints. [Read Full Review](https://clutch.co/go-to-review/unity-communications/389251) ##### Other Industry Experience Unity Communications has demonstrated significant expertise in the Other Industry sector, particularly in creating customer commerce solutions for aerospace clients. Their ability to build a multi-channel customer support workflow and ensure effective integration showcases their strengths in project management and adaptability. Clients have praised their experience and flexibility in handling challenges, resulting in positive impacts on customer support capabilities. Overall, Unity is well-suited for businesses seeking robust e-commerce infrastructure and support solutions. - 1 review for other industry industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - E-Commerce Back Office Support for Aerospace Company (5.0/5, Jul 10, 2020): Unity Communications designed and developed a customer-facing e-commerce website. This platform includes multi-channel communication between customers and vendors. [Read Full Review](https://clutch.co/go-to-review/unity-communications/133389) #### 4.9 out of 5.0 rating for cost What Clients Have Said Client feedback highlights Unity Communications as a cost-effective solution that delivers strong value for money. Many clients noted their pricing aligns well with budgetary constraints and the quality of service exceeds expectations. For instance, one client emphasized that Unity's bookkeeping services were more effective and efficient than local alternatives, while another mentioned achieving significant improvements in customer satisfaction and operational efficiency at a competitive cost. Overall, the sentiment is overwhelmingly positive regarding the balance between cost and service quality. [Read All Reviews](https://clutch.co/profile/unity-communications?verified=true#reviews) - $10,000 to $49,000 (10 reviews) - $50,000 to $199,999 (6 reviews) - Less than $10,000 (5 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 4 countries - Australia (1 projects) - Canada (1 projects) - Ireland (1 projects) - United States (34 projects) [View Reviews](https://clutch.co/profile/unity-communications?verified=true#reviews) --- ### [Prialto](https://clutch.co/profile/prialto) #### 5 out of 5 star rating (45 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Portland, OR #### Services Provided - Allocation of Expertise by Percentage - 70% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Prialto is a virtual assistant company offering executive support, including scheduling, email management, data organization, and project management. Reviews indicate a high satisfaction rate, with 100% of clients praising their efficiency and professionalism. Approximately 90% commend Prialto's responsiveness and the strategic partnership they provide, highlighting their integration into company culture and operations. Areas for improvement include enhanced billing transparency and flexibility in service packages. [Visit Website](https://www.prialto.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-inbound) #### Exceeds expectations Prialto consistently exceeds client expectations, as evidenced by feedback highlighting their proactive support and seamless integration into client operations. One client noted a dramatic increase in productivity, reallocating administrative time to strategic work, while another praised the prompt communication and delivery of tasks ahead of schedule. Clients reported measurable improvements in operational efficiency and satisfaction, emphasizing Prialto's unique ability to blend reliability with a personalized service model that enhances overall business performance. - HR, R&D & Customer Service Support for Green Technology Co (5.0/5, Sep 5, 2023): Prialto is consistently responsive in 30 minutes or less during working hours. Everything is delivered on time, consistently exceeding expectations. The company is so invested in our success. They became part of our corporate team immediately, rather than acting as an external consultant. [Read Full Review](https://clutch.co/go-to-review/prialto/230484) - Backoffice Outsourcing for Sales Training Company (5.0/5, Jun 28, 2023): They have exceeded our expectations in meeting our needs. They go above and beyond to create great communication. [Read Full Review](https://clutch.co/go-to-review/prialto/212353) - Virtual Assistant Services for Consulting Firm (4.5/5, Jul 31, 2025): Prialto’s project management has exceeded expectations. My primary productivity assistant, Christine, quickly adapted to my workflows, managed competing priorities seamlessly, and consistently delivered all assigned tasks ahead of deadlines. Whether tracking grant deliverables, flagging urgent communications, or juggling complex calendar needs, Christine and the Prialto team ensured nothing slipped through the cracks. [Read Full Review](https://clutch.co/go-to-review/prialto/394702) - Virtual Assistant Services for Consulting Firm (4.5/5, Jul 31, 2025): In summary: Prialto has delivered all items on time or ahead of schedule, responded to my evolving needs with professionalism and speed, and added measurable value through thoughtful project management and communication. Work is delivered on time or ahead of schedule in nearly every instance, and Christine’s proactivity, responsiveness, efficiency, growth mindset, and enthusiasm are outstanding. [Read Full Review](https://clutch.co/go-to-review/prialto/394702) - Virtual Assistant Services for Consulting Firm (4.5/5, Jul 31, 2025): Prialto’s ability to integrate seamlessly into my complex, high-touch consulting environment, handling everything from grant pipeline management to sensitive client communications, has been remarkable. The company’s focus on relationship-building, cultural fluency, and ongoing training means Prialto's productivity assistants deliver far more than a checklist of tasks; they become true thought partners. [Read Full Review](https://clutch.co/go-to-review/prialto/394702) #### Experience in 11 industries Prialto has garnered positive feedback across various industries, including real estate, banking, advertising and marketing, and financial services. Clients appreciate their timely project delivery, organizational skills, and strong communication. Notable strengths include their ability to integrate seamlessly into different workflows, provide tailored support, and enhance productivity. Overall sentiment is favorable, indicating Prialto is well-suited for businesses seeking reliable administrative assistance and operational efficiency across multiple sectors. [Read All Reviews](https://clutch.co/profile/prialto?verified=true#reviews) ##### Consulting Experience Prialto has received overwhelmingly positive feedback from clients in the Consulting industry, highlighting their expertise in providing comprehensive executive assistance. Clients noted significant improvements in productivity, timely project management, and a strong alignment with company values. The personalized approach and proactive communication from Prialto's team have fostered trust and deepened client relationships. Overall, their ability to integrate seamlessly into consulting operations makes them a valuable partner for firms seeking to enhance efficiency and impact. - 9 reviews for consulting industry - 8 reviews are 5 stars - Less than $10,000 avg. project cost - BI & Analytics & Social Media Marketing for Consulting Firm (5.0/5, Dec 14, 2021): Prialto provided BI and analytics and social media marketing for a consulting firm. The team was tasked with creating a campaign to reach the target clients through LinkedIn.  [Read Full Review](https://clutch.co/go-to-review/prialto/6799) - Virtual Project Coordinator for Consulting Firm (5.0/5, Sep 7, 2021): A consulting firm hired Prialto so that they could leverage their virtual assistance services for their business. [Read Full Review](https://clutch.co/go-to-review/prialto/127041) - Business Services for Coaching & Consulting Company (5.0/5, Sep 16, 2021): A coaching and consulting company hired Prialto for business services. The team is responsible for handling the client’s administrative duties on one-off tasks and weekly basis processes. [Read Full Review](https://clutch.co/go-to-review/prialto/134649) - Executive Assistance for Strategy Consultancy (5.0/5, Dec 10, 2022): An executive assistant from Prialto supports a strategy consultancy, helping them manage their complex schedules and various communication channels. The package includes 55 hours of support each month. [Read Full Review](https://clutch.co/go-to-review/prialto/171312) - Backoffice Outsourcing for Sales Training Company (5.0/5, Jun 28, 2023): Prialto provides back-office outsourcing services for a sales training company. Prialto manages the client's customers' schedules and keeps track of projects. Prialto also assists with administrative work. [Read Full Review](https://clutch.co/go-to-review/prialto/212353) - Virtual Business Assistance Services for Consulting Co (5.0/5, Feb 27, 2025): Prialto provides business and personal digital support services for a consulting company. The team assists with the client's sales, marketing, and coordination processes. [Read Full Review](https://clutch.co/go-to-review/prialto/355758) - Staff Augmentation for Technology Consultancy (5.0/5, May 30, 2025): Prialto provides staff augmentation services for a technology consultancy. The team provides a part-time assistant who helps with scheduling and other non-billable and recurring tasks. [Read Full Review](https://clutch.co/go-to-review/prialto/378273) - Virtual Assistant Services for Consulting Firm (4.5/5, Jul 31, 2025): Prialto provides ongoing virtual assistant services for a consulting firm. The team manages the client's calendar and email inbox, conducts research, supports project management, and handles light bookkeeping. [Read Full Review](https://clutch.co/go-to-review/prialto/394702) - Virtual Assistance Services for Executive Coaching Co (5.0/5, Oct 18, 2025): Prialto provided virtual assistant services for an executive coaching company. The team helped with administrative tasks, scheduling, lead follow-up, data tracking, and other processes. [Read Full Review](https://clutch.co/go-to-review/prialto/414276) ##### Software Experience Prialto has received commendations from clients in the Software industry for their exceptional virtual assistant services, which enhance operational efficiency and streamline administrative tasks. Clients highlight the provider's responsiveness, strong communication, and deep understanding of technology tools, resulting in significant time savings and improved organization. The consistent positive feedback regarding their cultural fit and value for cost reinforces Prialto's expertise, making them a strong candidate for businesses seeking reliable administrative support in software-related projects. - 2 reviews for software industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for Software Firm (5.0/5, Aug 1, 2022): Prialto provided a virtual assistant for a software firm. The assistant handles administrative tasks, maintaining the company's CRM and supporting sales operations. [Read Full Review](https://clutch.co/go-to-review/prialto/152285) - Virtual Assistant Services for Healthcare Technology Company (5.0/5, Apr 16, 2025): A healthcare technology company hired Prialto to provide virtual assistant services. The team was responsible for assisting the client with their workflows and alleviating their manual tasks. [Read Full Review](https://clutch.co/go-to-review/prialto/367809) ##### eCommerce Experience Prialto has garnered positive feedback from eCommerce clients, highlighting their expertise in executive calendar management and scheduling. Clients appreciate the prompt communication, cultural alignment, and the ability to deliver tasks efficiently. One client emphasized Prialto's seamless training and adaptability, marking them as a reliable partner. Overall, the sentiment suggests that Prialto is well-suited for eCommerce businesses seeking effective administrative support. - 1 review for ecommerce industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Outsourced Back-Office Support for E-Commerce Company (5.0/5, Feb 18, 2025): Prialto provided back-office support for an e-commerce company. The team offered scheduling assistance and optimization and managed the client's executive and corporate calendars, providing planning services. [Read Full Review](https://clutch.co/go-to-review/prialto/353339) ##### Non-profit Experience Prialto has demonstrated significant expertise in supporting non-profit organizations, as evidenced by their collaboration with Students For Liberty. The client highlighted their strengths in effective email and calendar management, transcription services, and Salesforce management, noting their reliability and responsiveness. Prialto's unique approach of training backup assistants ensures continuous support, making them an invaluable resource for non-profits seeking efficiency and organization. Overall, the sentiment is highly positive, indicating they are a strong fit for similar projects in the non-profit sector. - 1 review for non-profit industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Executive Assistant Services for Nonprofit Organization (5.0/5, Jan 6, 2025): Prialto provides executive assistant services to a nonprofit organization. They assist with research, email writing and management, Salesforce management, calendar management, and transcription services. [Read Full Review](https://clutch.co/go-to-review/prialto/341132) ##### Medical Experience Prialto has demonstrated strong expertise in the Medical industry, particularly in mental health counseling. A client from Houston OCD Counseling highlighted their effectiveness in patient scheduling and portal management, leading to increased patient volume and revenue. Reviewers noted Prialto's supportive project management and ability to provide backup assistance seamlessly. Overall, the sentiment reflects high satisfaction with Prialto's services, making them a reliable partner for medical professionals seeking efficient administrative support. - 1 review for medical industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Mental Health Counseling Firm (5.0/5, Dec 20, 2024): Prialto provides virtual assistant services for a mental health counseling firm. The team schedules patients, sets up portal accounts, and answers new patients' questions. [Read Full Review](https://clutch.co/go-to-review/prialto/339086) ##### Retail Experience Prialto has demonstrated strong expertise in supporting retail businesses, particularly in project management and administrative assistance. One client highlighted their ability to optimize time management and improve staff communication, resulting in enhanced organizational efficiency. The overall sentiment reflects satisfaction with Prialto's stability and reliability, as they consistently meet deadlines and respond effectively to client needs, making them a suitable choice for retailers seeking to streamline operations. - 1 review for retail industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back-Office Outsourcing for Multi-Industry Enterprise (5.0/5, Dec 10, 2024): Prialto provides back-office outsourcing services for a multi-industry enterprise. The team supports the client with administrative tasks, calendar management, communications, and staff coordination. [Read Full Review](https://clutch.co/go-to-review/prialto/336607) ##### Financial services Experience Prialto demonstrates strong expertise in the Financial services industry, with clients praising their proactive support, effective communication, and capacity to enhance organizational efficiency. Feedback highlights their ability to manage administrative tasks such as scheduling and CRM updates, allowing firms to focus on core business activities. Clients appreciate Prialto’s commitment to understanding specific requirements, leading to tailored solutions that deliver measurable results. Overall, the sentiment is overwhelmingly positive, indicating Prialto as a valuable partner for financial service providers seeking to optimize operations. - 3 reviews for financial services industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Business Services for Commercial Auto Insurance Company (5.0/5, Apr 10, 2023): Pialto was hired by a financial services company to provide a variety of services. These include scheduling meetings, email inbox management, expense report preparation, travel scheduling and booking, and more. [Read Full Review](https://clutch.co/go-to-review/prialto/193605) - Staffing & Administrative Support for Financial Services Co (5.0/5, Jun 22, 2023): Prialto provides staffing services and administrative support for a financial services company. Prialto provides an assistant that supports the client with all their administrative tasks, including data entry. [Read Full Review](https://clutch.co/go-to-review/prialto/211080) - Back Office & Sales Outsourcing & Email Mktg for Payment Co (5.0/5, Dec 9, 2024): Prialto provides back office and sales outsourcing services for a payment company. The team manages the client's email and social media marketing, calendar, and sales outreach. [Read Full Review](https://clutch.co/go-to-review/prialto/336299) ##### Nonprofit Experience Prialto demonstrates strong expertise in supporting nonprofit organizations through tailored administrative and virtual assistant services. Clients appreciate their attention to detail, organizational skills, and seamless communication. Feedback highlights the positive impact on operational efficiency, allowing nonprofits to take on more clients and improve productivity. Overall, sentiment is highly positive, with clients noting Prialto's proactive support and commitment to quality, making them a strong candidate for nonprofits seeking reliable administrative assistance. - 3 reviews for nonprofit industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - BPO Services for Nonprofit Management Association (5.0/5, Aug 25, 2021): Prialto provides virtual assistance to a nonprofit organization management company. They’re in charge of small, time-consuming tasks for the client like taking calls or gathering information. [Read Full Review](https://clutch.co/go-to-review/prialto/117119) - Virtual Assistant Services for Nonprofit Organization (5.0/5, Sep 16, 2021): Pialtro has provided virtual assistant services for a nonprofit organization. [Read Full Review](https://clutch.co/go-to-review/prialto/134565) - Administrative Assistance & Support for Religious Nonprofit (5.0/5, Dec 5, 2024): Prialto provides administrative assistance and support for a religious nonprofit organization. [Read Full Review](https://clutch.co/go-to-review/prialto/335790) ##### Healthcare Experience Prialto has received positive feedback from clients in the Healthcare industry, highlighting their expertise in managing medical records and scheduling. Clients noted the company's responsiveness, attention to detail, and strong alignment with their organizational needs. Specific strengths included efficient communication and personalized service during onboarding, which facilitated seamless collaboration. Overall, sentiment is highly favorable, indicating that Prialto is well-suited for Healthcare providers looking to enhance operational efficiency and support. - 2 reviews for healthcare industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Virtual Assistant Services for Healthcare Technology Company (5.0/5, Jul 18, 2022): Prialto provides a productivity assistant to a healthcare technology company. This person is in charge of scheduling meetings and interviews, organizing calendars, and managing and optimizing email usage. [Read Full Review](https://clutch.co/go-to-review/prialto/150475) - Administrative Support for Concierge Medicine Practice (5.0/5, Dec 4, 2024): Prialto provides administrative support for a concierge medicine practice. The team tracks patient appointments, follows up with specialists to request reports, and files the reports into patients' charts. [Read Full Review](https://clutch.co/go-to-review/prialto/335541) ##### Sports Experience Prialto has received positive feedback from clients in the Sports industry, particularly a youth soccer club's president who praised the company's expertise in administration, scheduling, and communication. The client highlighted Prialto's strong management structure and timely delivery of services, which significantly improved their operational processes. Overall, the sentiment indicates that Prialto is a reliable partner for sports organizations seeking efficient administrative support and enhanced performance. - 1 review for sports industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back-Office Outsourcing for Youth Soccer Club (5.0/5, Feb 14, 2024): Prialto provided back-office outsourcing services to a youth soccer club. They assisted the client with administrative tasks, such as communicating and scheduling. [Read Full Review](https://clutch.co/go-to-review/prialto/268926) ##### Construction Experience Prialto has demonstrated exceptional expertise in supporting construction-related businesses, particularly in project management and customer service. Clients commend their proactive engagement and integration into corporate culture, highlighting timely delivery and effective CRM transitions. The team's strong focus on customer inquiries and personalized service fosters productivity, making Prialto a valuable partner in the construction industry. Overall, client sentiment is overwhelmingly positive, indicating that Prialto is well-suited for companies seeking reliable support to enhance operational efficiency. - 1 review for construction industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - HR, R&D & Customer Service Support for Green Technology Co (5.0/5, Sep 5, 2023): Prialto provides customer service support for a green technology company. The team is responsible for project management, scheduling, customer relations, content development, HR, and R&D operations. [Read Full Review](https://clutch.co/go-to-review/prialto/230484) ##### Other Industry Experience Prialto has received positive feedback from clients in the Other Industry sector, highlighting their expertise in providing qualified executive assistants. Key strengths include flexibility, effective communication, and the ability to seamlessly integrate with client teams. Clients noted significant improvements in time management and task organization, enabling executives to focus on core activities. Overall, Prialto's commitment to quality service and adaptability makes them a strong candidate for businesses seeking support in enhancing operational efficiency. - 1 review for other industry industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Executive Assistant Services for Benefit Corporation (5.0/5, Sep 30, 2022): Prialto provided executive assistant services to a benefit corporation. They deployed three executive assistants to handle calendar scheduling, expense reporting, inbox management, and personal task management. [Read Full Review](https://clutch.co/go-to-review/prialto/160540) ##### Engineering Experience Prialto has received positive feedback from clients in the Engineering industry, highlighting their expertise in project management and administrative support. Clients have noted the quality and competence of their team, which effectively reduces the administrative burden on senior staff. The responsiveness and communication of Prialto's personnel have been commended, reflecting their commitment to client success. Overall, Prialto's long-term engagement with clients indicates a reliable partnership, making them a strong candidate for those seeking dedicated support in complex projects within the Engineering sector. - 1 review for engineering industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Admin Support Staff Augmentation for Internacional Tech Co (5.0/5, Oct 8, 2021): Prialto provides administrative support services for an international technology company. Their staff acts as executive assistants for complex projects, and they mainly work on management. [Read Full Review](https://clutch.co/go-to-review/prialto/29487) ##### Media Experience Prialto has received positive feedback from clients in the Media industry, highlighting their expertise in enhancing productivity through effective assistant services. Clients noted the company's commitment to treating employees with respect and their reliable backup support. One founder emphasized that Prialto's assistance allowed them to successfully manage communications and follow-ups, effectively breaking through barriers with prospects. Overall, the sentiment indicates that Prialto is well-suited for media organizations seeking to improve operational efficiency and team collaboration. - 1 review for media industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Admin & Sales Support for Nonprofit Journalist Organization (5.0/5, Sep 29, 2021): Prialto helps a nonprofit journalist organization's admin and support services needs. These experts handle the client's inbox, setting appointments and replying on follow-ups. [Read Full Review](https://clutch.co/go-to-review/prialto/146456) ##### Real estate Experience Prialto has demonstrated notable expertise in the real estate sector, providing essential administrative support to enhance operational efficiency. Clients appreciate their proactive communication and ability to seamlessly integrate into workflows, often resulting in significant time savings. For instance, one client reported a reduction of three hours per week through effective organization of their systems. While feedback indicates areas for improvement in industry-specific knowledge, overall sentiment remains positive, positioning Prialto as a reliable partner for real estate professionals. - 2 reviews for real estate industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Admin & Customer Support for Real Estate Company (5.0/5, Aug 22, 2022): Prialto provides administrative support for a real estate company. Their work includes data entry services, responding to customer inquiries, and other administrative tasks. [Read Full Review](https://clutch.co/go-to-review/prialto/155052) - Operational Support Services for Real Estate Company (5.0/5, Nov 12, 2025): Prialto provided operational support for a real estate company. The team organized the client’s Google Drive, cleaned up their CRM, drafted emails, and set up clients with home searches. [Read Full Review](https://clutch.co/go-to-review/prialto/419448) ##### Advertising & marketing Experience Prialto has received strong endorsements within the Advertising & Marketing sector, recognized for their proactive account management and effective communication. Clients noted their ability to handle complex tasks with precision and adapt to evolving business needs seamlessly. Their support has notably enhanced operational efficiency and revenue growth, particularly in campaign execution and data management. Overall, Prialto is viewed as a reliable partner capable of driving success in various marketing initiatives. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Growth Acceleration Platform (5.0/5, Nov 14, 2024): Prialto provides ongoing back-office support for a growth acceleration platform. The team has supported the client with campaign and creative management tasks and ad hoc projects. [Read Full Review](https://clutch.co/go-to-review/prialto/330886) - Data Collection Services for Shoe Data Collection Company (5.0/5, Aug 27, 2025): Prialto provides ongoing data entry services for a running shoe data collection company. The team is responsible for collecting data from event websites and organizing them on the client's business platform. [Read Full Review](https://clutch.co/go-to-review/prialto/401516) ##### Banks Experience Prialto has received positive feedback from clients in the Banks industry, particularly for its administrative support services. Clients appreciate the company's timely and accurate work, as well as the quality of personnel assigned to projects. The firm's ability to provide seamless coverage and generate insightful performance reports has significantly impacted clients’ operations. Overall, Prialto's expertise, value for cost, and strong communication make them a suitable partner for businesses in the Banks sector. - 1 review for banks industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Administrative Support for Real Estate Solution Co (5.0/5, Oct 23, 2025): Prialto provided administrative support for a real estate solution company's sales team. Their resources focused on data management, reporting, and prospect research. [Read Full Review](https://clutch.co/go-to-review/prialto/415409) ##### Business services Experience Prialto has received positive feedback from clients in the business services industry, highlighting their strong project management, efficient communication, and ability to effectively support various operational tasks. Clients appreciate the expertise of Prialto's team in streamlining administrative processes, allowing businesses to focus on strategic objectives. The company's emphasis on aligning values with clients and providing quality service has led to measurable improvements in productivity and organizational efficiency, making them a suitable choice for businesses seeking reliable support. - 6 reviews for business services industry - 5 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Administrative Work for Business Consulting Company (5.0/5, Aug 31, 2021): Prialto provides productivity assistants for a business consulting company's employees. These experts manage day-to-day schedules, meetings, upcoming events and more. [Read Full Review](https://clutch.co/go-to-review/prialto/120749) - Virtual Assistant & Mktg Support for Sales Training Services (5.0/5, Aug 31, 2023): Prialto provided virtual assistant and marketing support services for a sales training company. Prialto provided a virtual assistant that supported the client with marketing efficiency.  [Read Full Review](https://clutch.co/go-to-review/prialto/229683) - Operational & Admin Assistance for Security Services Company (5.0/5, Oct 13, 2023): A security services company hired Extrity Services to assist them in departmental tasks. These tasks included checking for credentials from new applicants, managing administrative tasks, and confirming shifts.  [Read Full Review](https://clutch.co/go-to-review/prialto/240873) - Event Management Services for Business Services Company (5.0/5, Nov 13, 2024): Prialto provides event management services for a coaching company. The team is responsible for planning the client's events and providing them with an assistant and a dedicated team to support their needs. [Read Full Review](https://clutch.co/go-to-review/prialto/330707) - Back Office & Market Research for Fractional CFO Firm (4.5/5, Jan 9, 2025): Prialto provides back-office support for a fractional CFO firm. The team manages the client's calendar, handles bill payments, conducts market research, and performs administrative tasks. [Read Full Review](https://clutch.co/go-to-review/prialto/341954) - Back Office Outsourcing for Business Services Company (5.0/5, Apr 6, 2026): Prialto provided virtual assistant services for a business services company. The team handled the client's routine tasks, including audits, spreadsheet production, appointment setting, and email management. [Read Full Review](https://clutch.co/go-to-review/prialto/448133) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Prialto for its exceptional value and cost-effectiveness. Many reviews highlight that the pricing aligns well with their budgets while delivering high-quality services, with one client noting it as 'good value for cost.' Additionally, several clients expressed satisfaction with the increased productivity and efficiency gained from Prialto's support, emphasizing the significant return on investment. Overall, the sentiment reflects a strong appreciation for the balance of cost and value provided by Prialto. [Read All Reviews](https://clutch.co/profile/prialto?verified=true#reviews) - $10,000 to $49,000 (25 reviews) - Less than $10,000 (5 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 3 countries - Canada (1 projects) - United States (37 projects) - England (1 projects) This provider is available in 6 time zones: - Hawaii Standard Time (HST) - Alaska Standard Time (AKST) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/prialto?verified=true#reviews) --- ### [Belkins](https://clutch.co/profile/belkins) #### 4.9 out of 5 star rating (221 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Denver, CO #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 10% CRM Consulting and SI - 10% Email Marketing - 70% Sales Outsourcing #### Company description Belkins is a lead generation company that specializes in creating targeted outreach strategies, including email and LinkedIn campaigns, for businesses seeking to increase their sales pipeline. With a focus on defining ideal customer profiles and delivering qualified leads, their efforts have resulted in consistently positive outcomes. Approximately 90% of reviews highlight their expertise in project management and communication, while around 80% commend their ability to exceed expectations in lead quality and appointment booking. [Visit Website](https://belkins.io/clutch?utm_source=clutch.co&utm_medium=referral) #### Reliable Clients express a strong sentiment of reliability towards Belkins, highlighting their professionalism and effective communication. One client noted the team's ability to inspire confidence, stating they have completely entrusted their marketing efforts to Belkins. Additionally, another client acknowledged their impressive results, including a nearly 50% open rate, and praised the seamless workflow, indicating a positive and trustworthy partnership. Overall, feedback reflects a high level of satisfaction and trust in Belkins' capabilities. - Digital Marketing for Data Generation Company (5.0/5, May 4, 2023): When it comes to project management, Belkins demonstrated commendable efficiency and professionalism. They consistently delivered the required items within the agreed-upon timelines, showcasing their commitment to meeting deadlines. Throughout the project, Belkins exhibited a remarkable responsiveness to our needs. [Read Full Review](https://clutch.co/go-to-review/belkins/199416) - Lead Identification & Conversion for University (5.0/5, Apr 6, 2021): Highly efficient. They were reliably responsive, with helpful information and feedback. The ease of working with them, and the ultimate effectiveness they demonstrated in achieving the results. [Read Full Review](https://clutch.co/go-to-review/belkins/117183) #### 4.8 out of 5.0 rating for cost What Clients Have Said The overall sentiment regarding cost and value for money at Belkins is highly positive. Clients frequently mention good value for cost as a key reason for their selection, with one client noting they achieved a 300% ROI from the leads generated. Another highlighted that the pricing fit their budget while receiving exceptional service. However, some reviews indicated areas for improvement in lead qualification to enhance the conversion from meetings to sales. Overall, clients appreciate the results relative to their investment. [Read All Reviews](https://clutch.co/profile/belkins?verified=true#reviews) - $10,000 to $49,000 (108 reviews) - $50,000 to $199,999 (31 reviews) - Less than $10,000 (25 reviews) - $200,000 to $999,999 (3 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Very responsive Belkins is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 29 countries - Australia (1 projects) - Belgium (2 projects) - Canada (8 projects) - Chile (1 projects) - Cyprus (2 projects) - Czech Republic (1 projects) - Denmark (2 projects) - Estonia (6 projects) - Finland (1 projects) - Germany (5 projects) - India (1 projects) - Ireland (2 projects) - Israel (1 projects) - Latvia (2 projects) - Lithuania (1 projects) - Mexico (1 projects) - Netherlands (2 projects) - Norway (2 projects) - Poland (3 projects) - Portugal (2 projects) - Romania (1 projects) - Russia (2 projects) - Singapore (2 projects) - Slovenia (1 projects) - Switzerland (1 projects) - United Arab Emirates (1 projects) - Ukraine (23 projects) - United States (136 projects) - England (5 projects) This provider is available in 2 time zones: - Eastern Standard Time (EST) - Mountain Standard Time (MST) This provider is fluent in 3 languages: - English - German - French [View Reviews](https://clutch.co/profile/belkins?verified=true#reviews) --- ### [BPO Hive LLC](https://clutch.co/profile/bpo-hive) #### 4.9 out of 5 star rating (11 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Cairo, Egypt #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description BPO Hive LLC is a business process outsourcing company offering services such as lead qualification, outbound sales, virtual reception, data entry, and customer service support. They consistently receive high praise for their responsive communication, professionalism, and ability to scale services, with 100% of reviews highlighting their commitment to quality and efficient project management. Overall, clients appreciate their cost-effectiveness and alignment with company values. [Visit Website](https://bpohive.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Professional Clients have praised BPO Hive LLC for their professionalism, highlighting their responsiveness and accountability in delivering results. One review noted their commitment to meeting client needs and described them as 'easy to approach.' Overall, the sentiment regarding professionalism is overwhelmingly positive, with no reported areas for improvement, underscoring their dedication to client satisfaction. - Call Center Services for Solar Energy Consultancy (4.0/5, Nov 4, 2025): Their project management is organized and proactive, ensuring clear communication and timely delivery of all scheduled appointments and reporting metrics. They consistently met deadlines, adapted quickly to feedback or scheduling changes, and maintained a strong focus on meeting the project’s goals and performance expectations. What stands out most is their professionalism and commitment to quality — they don't just focus on volume, but on delivering well-qualified, high-intent appointments. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/417777) - Call Center Services for Chemical Safety Company (5.0/5, Nov 6, 2025): Their project management was highly effective. They had clear timelines, communicated updates regularly, and stayed on schedule. All deliverables were completed on time or ahead of deadline. They were also very responsive any time I had a question or needed support, they got back to me quickly and made necessary adjustments without delay. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/418076) - Call Center Services for CAD Solution Provider (5.0/5, Feb 19, 2026): Their project management is described as very responsive, professional, and accountable to deliver under any circumstances. The primary forms of communication with BPO Hive LLC were virtual meetings and email or messaging apps. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/437309) #### Experience in 7 industries BPO Hive LLC has demonstrated strong expertise across various industries, including Information Technology, Retail, Energy & Natural Resources, Contracting, Real Estate, and Financial Services. Clients commend their responsiveness, professionalism, and commitment to quality, often highlighting improvements in lead conversion rates, customer service efficiency, and operational support. Overall, BPO Hive LLC is well-suited for clients seeking reliable partnerships in lead generation, customer service, and operational management, particularly in sectors demanding high adaptability and efficiency. [Read All Reviews](https://clutch.co/profile/bpo-hive?verified=true#reviews) ##### Contracting Experience BPO Hive LLC has demonstrated exceptional expertise in the Contracting industry, particularly in streamlining back-office operations for clients like 29Metals. Their strengths include high accuracy in order processing (99.8%) and significant reductions in supplier onboarding time (40%). Clients commend their adaptability and quality control, which support business growth and compliance standards. Overall, BPO Hive LLC is regarded as a reliable partner that aligns with client values and effectively enhances operational efficiency. - 1 review for contracting industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back-Office Support for Mining Company (5.0/5, Nov 4, 2025): BPO Hive LLC provided back-office support for a mining company. They managed communications and relationships with the client's network of retailers, vetted new suppliers, and ensured compliance with standards. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/417645) ##### Energy & natural resources Experience BPO Hive LLC has demonstrated substantial expertise in the Energy & natural resources sector, particularly in solar energy consulting. Clients commend their proactive project management, effective lead generation, and commitment to quality appointments. The company’s ability to adapt strategies based on feedback and maintain clear communication has led to improved conversion rates and enhanced efficiency. Overall, BPO Hive LLC is viewed as a reliable partner for businesses in the Energy & natural resources industry seeking to optimize lead management. - 1 review for energy & natural resources industry - Less than $10,000 avg. project cost - Call Center Services for Solar Energy Consultancy (4.0/5, Nov 4, 2025): BPO Hive LLC provides call center services for a solar energy consultancy. They handle outbound and inbound calls to qualify potential leads, schedule appointments, and enter lead data into a CRM system. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/417777) ##### Chemicals & Biotechnology Experience BPO Hive LLC has demonstrated strong capabilities in the Chemicals & Biotechnology sector, particularly noted for its high accuracy in data entry and effective customer service. Clients appreciate their proactive communication and organized project management, which consistently meets deadlines. The ability to adapt to shifting priorities and resolve issues promptly has earned positive feedback, highlighting their commitment to quality and efficiency. Overall, BPO Hive LLC is well-suited for businesses seeking reliable support in managing chemical data and customer interactions. - 1 review for chemicals & biotechnology industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Chemical Safety Company (5.0/5, Nov 6, 2025): BPO Hive LLC provides data entry and call center services for a chemical safety company. The team is responsible for data entry tasks, including renaming, splicing, and QA. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/418076) ##### Retail Experience BPO Hive LLC has received positive feedback from clients in the retail sector, highlighting their expertise in virtual receptionist services. Clients appreciate their ability to prioritize sales opportunities and enhance communication efficiency, resulting in fewer missed calls and improved organizational flow. The company's responsiveness and alignment with client values further reinforce their strong fit for retail businesses seeking to streamline operations and focus on production. - 1 review for retail industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Virtual Receptionist Services for Retail Company (5.0/5, Nov 6, 2025): BPO Hive LLC provides virtual receptionist services for a retail company. The team answers all incoming calls, manages call forwarding, takes messages, and handles customer inquiries and sales opportunities. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/418151) ##### Real estate Experience BPO Hive LLC has received positive feedback from a COO of a real estate company, highlighting their expertise in providing high-quality overseas staffing and talented appointment setters. Clients appreciate their value for cost, cultural fit, and effective communication. The company successfully met KPIs and demonstrated strong project management capabilities. Overall, the sentiment is highly favorable, indicating that BPO Hive LLC is a reliable partner for real estate businesses seeking efficient call center solutions. - 1 review for real estate industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Real Estate Company (5.0/5, Jul 28, 2023): BPO Hive LLC provides call center services for a real estate company. The vendor provides competent appointment setters and staff that handle outbound calls to North America. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/220184) ##### Information technology Experience BPO Hive LLC has received positive feedback in the Information Technology sector, particularly for their lead validation services. Clients appreciate their high ratings, flexibility, and commitment, highlighting a 15% conversion rate achieved through their outsourced teleagents. The firm's responsiveness and professionalism have been noted as key strengths, making them an excellent choice for businesses seeking reliable IT solutions. Overall, their ability to deliver quality services aligns well with client needs, positioning them as a strong fit in the industry. - 1 review for information technology industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for CAD Solution Provider (5.0/5, Feb 19, 2026): BPO Hive LLC provides call center services for a CAD solution provider. The team helps the client validate and prequalify leads through outbound calls. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/437309) ##### Financial services Experience BPO Hive LLC has proven to be a valuable partner for financial services like Bitcoin Depot, showcasing expertise in outbound sales. Clients commend their ability to rapidly scale operations and deliver measurable results, such as increased sales pipelines. The firm is recognized for clear communication and effective project management, operating seamlessly as an extension of clients' teams. Overall sentiment indicates strong client satisfaction, making BPO Hive a compelling choice for financial services seeking consistent performance and reliable execution. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Sales Outsourcing Services for Cryptocurrency Company (5.0/5, Nov 13, 2025): BPO Hive LLC provides sales outsourcing services for a cryptocurrency company. The team is responsible for managing outbound sales from lead generation to sales closure. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/419739) ##### Consulting Experience BPO Hive LLC has received positive feedback in the Consulting industry for its expertise in talent acquisition and operational support. Clients highlight their effective communication, timely delivery, and alignment with company values. Their ability to provide insightful feedback during candidate interviews is particularly valued. However, some clients suggest that while BPO Hive excels in general skill set recruitment, a more specialized approach could further enhance their offerings. Overall, the sentiment indicates a strong fit for businesses seeking comprehensive support in building teams. - 1 review for consulting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Recruitment Services for Management Consulting Firm (5.0/5, Jul 28, 2023): BPO Hive LLC located, recruited, and trained talent for a management consulting firm. The team also developed strategies for roles and responsibilities, as well as systems to ensure quality operations. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/220732) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight BPO Hive LLC's exceptional value for money, citing their competitive pricing and alignment with budgetary constraints. For instance, the Regional Marketing Manager of ZWSOFT emphasized the company's 'good value for cost' and flexibility. Similarly, the CEO of Chemical Safety International noted that BPO Hive LLC provided a 'great culture fit' and 'good value for cost.' Overall, client sentiment is overwhelmingly positive regarding the cost-effectiveness and quality of services provided. [Read All Reviews](https://clutch.co/profile/bpo-hive?verified=true#reviews) - $50,000 to $199,999 (3 reviews) - $10,000 to $49,000 (2 reviews) - Less than $10,000 (1 reviews) #### Completed projects in 4 countries - Australia (3 projects) - Canada (1 projects) - United Arab Emirates (1 projects) - United States (2 projects) This provider is available in 1 time zone: - Eastern European Time (EET) This provider is fluent in 2 languages: - English - Arabic [View Reviews](https://clutch.co/profile/bpo-hive?verified=true#reviews) --- ### [LevelUp Leads](https://clutch.co/profile/levelup-leads) #### 5 out of 5 star rating (56 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 50 - 249 employees - Laguna Beach, CA #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 10% Email Marketing - 80% Sales Outsourcing #### Company description LevelUp Leads is a lead generation and outbound sales company specializing in services such as cold calling, email outreach, and campaign management. They are praised for their project management, responsiveness, and ability to deliver quality leads, with 100% of reviewers noting impressive results and adaptability. Their commitment to understanding client needs and proactive communication has consistently met or exceeded expectations, making them a valuable partner for diverse industries. [Visit Website](https://levelupleads.io/clutch-lp/) #### Exceeds expectations Clients consistently reported that LevelUp Leads exceeded their expectations across various projects. One client noted that all set deliverables were surpassed, while another highlighted the generation of 10–20 meetings, significantly above industry norms. Additionally, clients praised the team's responsiveness and adaptability, with one stating that project management was consistently on time and within budget. Overall, the sentiment reflects a strong satisfaction with LevelUp Leads' performance, emphasizing their commitment to client success and high-quality service. - Outbound Calling & Sales Services for Prediction Software Co (5.0/5, Dec 3, 2025): LevelUp Leads has done an excellent job. We'll likely increase the number of callers from one to two, because we're so pleased with their services. They've exceeded our expectations in every category. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/423452) - Sales Outsourcing & Lead Gen for Industrial Automation Co (5.0/5, Feb 5, 2026): All goals were met and exceeded. They compartmentalize their rev ops with another individual who was in-tune with our program and highly responsive to our deliverables and communication. They were flexible and adapted to our market very quickly, provided a sales representative that had aligned work histories to have the least amount of onboarding/start up time. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/434396) #### Experience in 16 industries LevelUp Leads has demonstrated significant expertise in various industries, including manufacturing, eCommerce, insurance, and hospitality. Clients highlight their strengths in lead generation, project management, and responsive communication, resulting in improved sales pipelines and appointment setting. Overall sentiment is highly positive across industries, with clients particularly appreciating their adaptability and tailored outreach strategies, making LevelUp Leads a strong partner for B2B engagements in diverse market sectors. [Read All Reviews](https://clutch.co/profile/levelup-leads?verified=true#reviews) ##### eCommerce Experience LevelUp Leads has received positive feedback from eCommerce clients regarding their expertise in lead generation and targeted outreach. Clients commend their data-driven approach, effective cold-calling strategies, and the ability to create tailored prospect lists. The company is noted for enhancing sales pipelines significantly, with clients achieving increased engagement and meetings. Overall, their proactive partnership, strong communication, and commitment to continuous improvement make LevelUp Leads a highly suitable choice for businesses seeking to optimize their eCommerce marketing efforts. - 2 reviews for ecommerce industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Outbound Sales Services for Performance Marketing Company (5.0/5, Feb 1, 2025): LevelUp Leads provided outbound sales services for a performance marketing firm. They ran email, LinkedIn, and cold call campaigns to reach potential clients. They also built prospect lists to boost efforts. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/348366) - Sales Outsourcing & Call Center Services for SaaS Company (5.0/5, Nov 13, 2025): LevelUp Leads provided ongoing cold calling services for a SaaS company. The team was tasked with generating meetings with potential end clients and worked on four different projects. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/419616) ##### Hospitality & leisure Experience LevelUp Leads has demonstrated significant expertise in the Hospitality & Leisure industry, particularly through their collaboration with Westgate Resorts. Feedback highlights their ability to generate qualified leads for group bookings and corporate events, resulting in successful partnerships and increased inquiries. Clients appreciate their professional, personalized approach and effective communication. Overall, LevelUp Leads is well-regarded for its consultative problem-solving and adaptability, making them a strong candidate for hospitality businesses seeking to enhance their market reach and guest engagement. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Lead Gen, Email Marketing & CRM SI for Hospitality Company (5.0/5, Jul 15, 2025): LevelUp Leads developed lead generation campaigns for a hospitality company. The team drafted cold outreach emails and LinkedIn messaging sequences, scheduled discovery calls, and built a CRM pipeline. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/390179) ##### Manufacturing Experience LevelUp Leads has demonstrated significant expertise in the Manufacturing industry, particularly in generating qualified leads for AI-driven solutions. Clients praise their tailored outreach strategies targeting key decision-makers like plant managers, enhancing engagement and shortening sales cycles. Their strong project management and adaptability to client needs have garnered positive sentiments, highlighting their commitment to delivering effective and timely results. Overall, LevelUp Leads is well-suited for businesses seeking to optimize lead generation in the manufacturing sector. - 1 review for manufacturing industry - 1 review is 5 stars - Unknown avg. project cost - Content Writing Services for Industrial Solutions Company (5.0/5, May 9, 2025): LevelUp Leads provides lead generation services for an industrial solutions company. The team identifies and connects with key decision-makers through cold calling, emails, and follow-ups. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/373190) ##### Sports Experience LevelUp Leads has demonstrated a strong expertise in the Sports industry, particularly in securing partnerships and increasing brand awareness for organizations like Skyhawks Youth Sports. Clients have praised their adaptability, effective communication, and impressive conversion rates, achieving a notable 10% success rate in appointment settings. Their focus on understanding client needs and providing tailored solutions positions them as a competent partner for businesses seeking growth in the Sports sector. - 1 review for sports industry - Less than $10,000 avg. project cost - Sales Outsourcing for Youth Sports Company (4.5/5, Feb 4, 2025): LevelUp Leads provided outbound sales calling and appointment-setting services for a youth sports company. The team aimed to secure new organizational partners and increase brand awareness. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/349065) ##### IT Services Experience LevelUp Leads has garnered positive feedback in the IT Services industry for its strong communication, organization, and responsiveness. Clients appreciate the dedicated sales development representatives and the measurable success in increasing outbound engagement and business development opportunities. The team’s proactive approach and effective project management have resulted in significant improvements in client outreach metrics, making LevelUp Leads a suitable partner for businesses seeking reliable IT service support. - 1 review for it services industry - 1 review is 5 stars - Unknown avg. project cost - Sales Outsourcing & Email Marketing for Storage Solutions Co (5.0/5, Jan 6, 2025): LevelUp Leads provided sales outsourcing and email marketing services for a storage company. The team managed onboarding, planning, and executing cold calls, emails, LinkedIn automation, and CRM management. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/341145) ##### Construction Experience LevelUp Leads has received positive feedback from clients in the Construction industry, particularly for their ability to efficiently manage sales lead overflow and qualify prospects. Clients commend their outstanding project management, alignment with company values, and effective communication. The collaboration led to increased contact rates without burdening the client's sales team, highlighting LevelUp's expertise in enhancing operational efficiency for construction-related businesses. - 1 review for construction industry - 1 review is 5 stars - Unknown avg. project cost - Lead Generation for Construction Co (5.0/5, Sep 25, 2024): LevelUp Leads has provided lead generation services for a construction company. The team has qualified leads, made notes, and recycled the leads back to the client's sales team. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/317408) ##### Food & Beverage Experience LevelUp Leads has demonstrated strong expertise in the Food & Beverage sector, particularly in enhancing lead generation for tech-enabled solutions. Clients praise their quick understanding of business needs, effective communication, and timely project management. Notably, they successfully increased outbound lead flow and generated immediate interest from prospects, leading to closed deals. Overall, their solid track record and adaptability make them a valuable partner for businesses in the Food & Beverage industry. - 1 review for food & beverage industry - 1 review is 5 stars - Unknown avg. project cost - Outbound Marketing for Reusable Takeout Container Company (5.0/5, Jul 16, 2024): LevelUp Leads manages the outbound marketing efforts of a reusable takeout container firm. The team sources the contacts, proposes the messaging, and executes email marketing and cold calling campaigns. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/300821) ##### Software Experience LevelUp Leads has garnered positive feedback in the software industry for their expertise in lead generation and outbound sales strategies. Clients commend their attention to detail, responsiveness, and ability to customize approaches based on specific needs. The firm demonstrates a strong cultural fit with clients, offering effective communication and thorough project management. Overall, clients report significant improvements in lead quality, conversion rates, and sales opportunities, indicating that LevelUp Leads is a strong candidate for businesses seeking growth in the software sector. - 15 reviews for software industry - 14 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Asset Management Software Company (5.0/5, Jul 7, 2023): LevelUp Leads provides call center services for an asset management software company. The team's tasks include prospecting, cold calling, and cold emailing leads, aiming to set two meetings per week. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/206877) - Prospecting Services for Software Company (5.0/5, Jun 6, 2023): LevelUp Leads provided prospecting support to a software firm. The vendor identified the client's market, defined their persona-based messaging, wrote and sent personalized email campaigns, and booked meetings. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/206902) - Marketing & Lead Generation for Self-Employed Contractor (4.5/5, Jun 6, 2023): A self-employed contractor hired LevelUp Leads for marketing and brand generation. They've tailored their work to the client's target audience to achieve brand recognition throughout their industry. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/207008) - Lead Gen & Staff Aug for Revenue Deals Automation Company (5.0/5, Jun 8, 2023): LevelUp Leads was hired to supplement the sales development representatives team of a revenue deals automation company. The team supported the client's prospecting activities. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/207566) - Email Marketing for Software Dev Company (5.0/5, Jun 12, 2023): LevelUp Leads provided email marketing services for a software development company. They created an email marketing program, set up a strategy, conducted the program, and forwarded leads to the client. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/208185) - Outbound Email Marketing for ERP Software Provider (5.0/5, Jun 13, 2023): LevelUp Leads developed and executed outbound email marketing campaigns for an ERP software provider. They curated a contact list based on the client's ICP, customized email copy, and created campaign reports. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/208672) - Customer Profiling for Outsourced Software Dev & Sales Firm (5.0/5, Jun 20, 2023): LevelUp Leads provided market research services for an outsourced software development and sales firm. The team was tasked with customer profiling and email list building that targets decision-makers. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/210067) - Lead Generation for AI-Powered Market Research Platform (5.0/5, Jul 6, 2023): LevelUp Leads provided lead generation services for an AI-powered market research platform. The task was to enrich company targets with validated contacts. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/214406) - Lead Generation & Email Mktg for Software Security Company (5.0/5, Jul 7, 2023): A software security company hired LevelUp Leads to handle their content syndication for B2B lead generation. They also wrote cold outreach emails and created email sequences by products, personas, and goals. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/214671) - Email & LinkedIn Marketing for Financial Software Provider (5.0/5, Dec 11, 2023): LevelUp Leads provided email and LinkedIn marketing services for a financial software provider. LevelUp Leads ran weekly and targeted email and LinkedIn messaging campaigns to generate leads. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/255358) - Appointment Setting for Software Company (5.0/5, May 17, 2024): LevelUp Leads provides appointment setting services to help a software company book meetings. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/289485) - Email Marketing for Document Collection Co (5.0/5, Jul 15, 2024): LevelUp Leads provides digital marketing services for a document collection company. The team has conducted email marketing campaigns to increase sales and demos and generate more leads. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/300715) - Lead Generation for Enterprise Software Company (5.0/5, Sep 24, 2024): LevelUp Leads provided lead generation services for an enterprise software company. The team was responsible for outbound lead development through cold email and cold calling. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/317073) - Sales Outsourcing & Lead Generation for Software Co (5.0/5, Feb 24, 2025): LevelUp Leads provides cold calling services for a software company. The team calls new prospects and lost leads. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/354920) - Outbound Calling & Sales Services for Prediction Software Co (5.0/5, Dec 3, 2025): LevelUp Leads provides outbound calling and sales development representative services for a home maintenance prediction software company. The team sets up appointments with private equity-backed contractors. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/423452) ##### Information technology Experience LevelUp Leads has received positive feedback within the Information Technology sector, particularly for their expertise in outbound lead generation and appointment setting. Clients praised their strategic approach and adaptability, which resulted in measurable success through increased qualified leads and valuable client connections. The team demonstrated strong communication, timely project management, and a commitment to understanding client needs, making them a solid choice for businesses seeking growth in technology solutions. - 3 reviews for information technology industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Appointment Setting for IT Consulting Firm (5.0/5, Jul 30, 2024): LevelUp Leads provides appointment setting services to an IT consulting firm. The team schedules qualified appointments with potential customers that meet the client's ideal customer profile. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/304010) - Outbound Sales Services for Digital Agency (5.0/5, Aug 26, 2024): LevelUp Leads offers outbound sales services for a digital agency. The team is responsible for writing sales scripts and setting up appointments with leads via phone calls, email, and LinkedIn messaging. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/309818) - Outbound Call Campaign for Insurance Technology Company (5.0/5, Sep 18, 2024): LevelUp Leads has run an outbound call campaign for an insurance technology company to engage qualified leads. The team's work has included research, contact info acquisition, call execution, and reporting. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/315386) ##### Advertising & marketing Experience LevelUp Leads has garnered positive feedback in the Advertising & Marketing industry, noted for their expertise in lead generation and outreach strategies. Clients commend their ability to deliver high-quality leads tailored to niche markets, resulting in increased meeting schedules and conversions. The team is praised for their responsiveness, timeliness, and commitment to aligning with client goals. Such strengths indicate LevelUp Leads as a strong candidate for businesses seeking impactful marketing solutions. - 3 reviews for advertising & marketing industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Email Campaigns for Digital Marketing Agency (5.0/5, Jul 3, 2023): LevelUp Leads implemented email campaigns to help a digital marketing agency generate leads. The team was responsible for finding contacts, creating content, replying to emails, and scheduling meetings. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/213396) - Lead Generation Services for Web Design Agency (5.0/5, Feb 27, 2024): A web design agency hired LevelUp Leads to provide lead generation services. The team was responsible for finding business owners of Shopify stores and implementing a contact strategy for the client. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/271870) - Email Marketing for Industrial Marketing Agency (5.0/5, Sep 17, 2024): To generate leads, an industrial marketing agency hired LevelUp Leads to provide email marketing services. The team was in charge of email list building and strategic consulting.  [Read Full Review](https://clutch.co/go-to-review/levelup-leads/315163) ##### Engineering Experience LevelUp Leads has received positive feedback from clients in the Engineering industry, highlighting their expertise in lead generation and market analysis. Clients appreciate their commitment to timely project delivery, customization of strategies, and deep industry knowledge, particularly from team member Chris Lingenfelter. The impact of their work is evident, with measurable outcomes such as a significant increase in leads and a 5x ROI. Overall, LevelUp Leads is well-suited for Engineering firms seeking responsive, knowledgeable partners. - 1 review for engineering industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Architecture & Design Firm (5.0/5, Sep 15, 2024): LevelUp Leads provides call center and lead generation services for an architectural planning and design firm. The tasks include market research, email marketing, and the development of a content calendar. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/314537) ##### Education Experience LevelUp Leads has received positive feedback from clients in the Education industry, highlighting their expertise in lead generation and recruitment. Notably, they assisted Proximity Learning in hiring over 500 teachers, demonstrating their ability to meet urgent staffing needs. Clients praised their excellent customer service, timely communication, and effective strategies for acquiring high-quality leads, resulting in significant business growth and enhanced market presence. Overall, their strong performance positions them as a reliable partner for educational organizations seeking to enhance their outreach and recruitment efforts. - 3 reviews for education industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Lead Generation Campaign for Education Company (5.0/5, Jun 6, 2023): LevelUp Leads conducted a lead generation campaign for an education company. The project's goal was to facilitate new business growth through new clientele, and LevelUp Leads' campaign lasted six months. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/206705) - Marketing for Entrepreneurial Performance Consultancy Co (5.0/5, Jun 27, 2023): An entrepreneurial performance consultancy company hired LevelUp Leads for marketing services. They implemented email marketing, targeted messaging, and scripts, conducted cold calls, and scheduled meetings. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/211955) - Email Mktg & Business Dev Services for Remote Teaching Co (5.0/5, Sep 11, 2024): A remote teaching company has hired LevelUp Leads to help them recruit specialized teachers through email marketing. The team has reached out to thousands of leads and provides business development services. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/313660) ##### Automotive Experience LevelUp Leads has demonstrated strong expertise in the Automotive sector, particularly in optimizing lead generation for companies like Highway and Heavy Parts. Clients commend their effective project management and transparent communication, ensuring that objectives such as lead qualification and data cleaning are met successfully. The overall sentiment reflects satisfaction with their dedication and cultural fit, making them a suitable partner for businesses seeking robust lead management solutions in the Automotive industry. - 1 review for automotive industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Automotive Parts Supplier (5.0/5, Jul 30, 2024): LevelUp Leads has provided lead generation services for an automotive parts supplier. The team has pre-qualified the client's prospect list using qualifying questions and scripts and has created a new one. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/304089) ##### Financial services Experience LevelUp Leads has received positive feedback from clients in the financial services industry, highlighting their expertise in lead generation and appointment setting. Clients noted the company's ability to deliver a consistent flow of high-quality leads, responsiveness, and professionalism. Their strategic approaches, including personalized outreach and effective communication, have significantly impacted clients' sales funnels and overall success. The overall sentiment indicates a strong alignment with business goals, making LevelUp Leads a suitable partner for financial service organizations. - 4 reviews for financial services industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation Services for Investment Management Company (5.0/5, Jun 8, 2023): LevelUp Leads provided email marketing and phone marketing for an investment management company to generate leads and manage appointments. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/207431) - Sales Outsourcing for Financial Services Company (5.0/5, Jun 29, 2023): LevelUp Leads was hired by a financial services company to scrape leads from transportation associations and mine gig platforms to support the client's cold outreach efforts. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/212446) - Sales Outreach, Email & Social Media Mktg for Wealth Mgmt Co (5.0/5, Jan 8, 2024): LevelUp Leads provides sales outreach, email, and social media marketing services for a wealth management company. The team is responsible for email and cold call outreach and LinkedIn messaging. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/260064) - Digital Marketing & SMM for Life Settlements Company (5.0/5, Jan 17, 2024): A life settlements company has hired LevelUp Leads to find qualified leads and build a lead database. The team is responsible for bringing in leads through digital marketing and social media channels. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/262248) ##### Real estate Experience LevelUp Leads demonstrates strong expertise in the real estate investment sector, effectively booking meetings with high-level decision-makers such as CEOs and CFOs. Clients commend their quick implementation of strategies and timely delivery of results. The alignment of company values and responsiveness to requests further enhance their appeal. Overall, their ability to engage effectively within the real estate industry positions them as a valuable partner for firms seeking to improve investor management and outreach. - 1 review for real estate industry - $10,000 – $49,000 avg. project cost - Customer Outreach & Email Mktg for Investment Mgmt Platform (4.5/5, Oct 16, 2023): LevelUp Leads was hired by an investment management platform for customer outreach and email marketing services. They needed to schedule meetings with decision-makers in the real estate investment industry. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/241231) ##### Consulting Experience LevelUp Leads has received positive feedback from clients in the Consulting industry, highlighting their expertise in lead enrichment and client acquisition systems. Clients commend their swift execution, data accuracy, and effective project management, often exceeding deadlines. Their ability to significantly reduce prospecting time and enhance data governance demonstrates a strong impact on operational efficiency. Overall, LevelUp Leads is regarded as a reliable partner for Consulting firms seeking to optimize their marketing and lead generation efforts. - 2 reviews for consulting industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Email Marketing for Business Consulting Company (5.0/5, Jun 21, 2023): LevelUp Leads has implemented a cold email system for appointment booking for a business consulting company. The team has also audited the client's existing systems and provided them with recommendations.  [Read Full Review](https://clutch.co/go-to-review/levelup-leads/210659) - Lead Sourcing & Data Enrichment for Tech Consulting Company (5.0/5, Jun 23, 2023): LevelUp Leads provided lead sourcing and data enrichment services for a technology consulting company. The team was tasked with data hygiene and governance and boosting the client match rate for leads.  [Read Full Review](https://clutch.co/go-to-review/levelup-leads/211361) ##### Arts, entertainment & music Experience LevelUp Leads has received positive feedback from clients in the Arts, entertainment & music industry for their expertise in email automation and targeted outreach. Clients commend their ability to revolutionize outbound campaigns, streamline processes, and significantly enhance engagement through A/B testing and analytics. The company is noted for its exceptional responsiveness, timely deliveries, and strong commitment to understanding client needs, making them a valuable partner for businesses seeking effective marketing solutions in the industry. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Email Marketing for Logistics & Transportation Company (5.0/5, Jun 15, 2023): LevelUp Leads provided email marketing services for a logistics and transportation company. They created an email automation campaign. They also provided A/B testing and analytics. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/209292) ##### Legal Experience LevelUp Leads has received positive feedback from clients in the Legal industry, particularly for their expertise in refining Ideal Customer Profiles and building targeted lead lists. Clients appreciate the company's systematic project management, effective communication, and commitment to delivering high-quality results. The impact on lead generation efficiency and conversion rates highlights their strengths, making LevelUp Leads a strong contender for legal firms seeking to enhance their marketing and sales efforts. - 1 review for legal industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Legal Documentation Solutions Co (5.0/5, Jun 9, 2023): LevelUp Leads has provided call center services for a legal documentation solutions company. They have refined customer profiles and generated prospect lists for marketing and sales. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/207612) ##### Other industries Experience LevelUp Leads has received positive feedback across various sectors, particularly in the Other industries sector. Clients commend their expertise in lead generation, project management, and adaptability to specific business needs. Reviews frequently highlight their commitment to communication and timely delivery of results, with measurable successes in generating qualified leads and increasing appointment rates. Overall, clients view them as a valuable partner for those seeking to enhance their outbound sales efforts. - 23 reviews for other industries industry - 22 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Asset Management Software Company (5.0/5, Jul 7, 2023): LevelUp Leads provides call center services for an asset management software company. The team's tasks include prospecting, cold calling, and cold emailing leads, aiming to set two meetings per week. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/206877) - Prospecting Services for Software Company (5.0/5, Jun 6, 2023): LevelUp Leads provided prospecting support to a software firm. The vendor identified the client's market, defined their persona-based messaging, wrote and sent personalized email campaigns, and booked meetings. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/206902) - Marketing & Lead Generation for Self-Employed Contractor (4.5/5, Jun 6, 2023): A self-employed contractor hired LevelUp Leads for marketing and brand generation. They've tailored their work to the client's target audience to achieve brand recognition throughout their industry. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/207008) - Lead Gen & Staff Aug for Revenue Deals Automation Company (5.0/5, Jun 8, 2023): LevelUp Leads was hired to supplement the sales development representatives team of a revenue deals automation company. The team supported the client's prospecting activities. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/207566) - Email Marketing for Software Dev Company (5.0/5, Jun 12, 2023): LevelUp Leads provided email marketing services for a software development company. They created an email marketing program, set up a strategy, conducted the program, and forwarded leads to the client. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/208185) - Outbound Email Marketing for ERP Software Provider (5.0/5, Jun 13, 2023): LevelUp Leads developed and executed outbound email marketing campaigns for an ERP software provider. They curated a contact list based on the client's ICP, customized email copy, and created campaign reports. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/208672) - Customer Profiling for Outsourced Software Dev & Sales Firm (5.0/5, Jun 20, 2023): LevelUp Leads provided market research services for an outsourced software development and sales firm. The team was tasked with customer profiling and email list building that targets decision-makers. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/210067) - Email Marketing for Business Consulting Company (5.0/5, Jun 21, 2023): LevelUp Leads has implemented a cold email system for appointment booking for a business consulting company. The team has also audited the client's existing systems and provided them with recommendations.  [Read Full Review](https://clutch.co/go-to-review/levelup-leads/210659) - Lead Sourcing & Data Enrichment for Tech Consulting Company (5.0/5, Jun 23, 2023): LevelUp Leads provided lead sourcing and data enrichment services for a technology consulting company. The team was tasked with data hygiene and governance and boosting the client match rate for leads.  [Read Full Review](https://clutch.co/go-to-review/levelup-leads/211361) - Lead Generation for AI-Powered Market Research Platform (5.0/5, Jul 6, 2023): LevelUp Leads provided lead generation services for an AI-powered market research platform. The task was to enrich company targets with validated contacts. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/214406) - Lead Generation & Email Mktg for Software Security Company (5.0/5, Jul 7, 2023): A software security company hired LevelUp Leads to handle their content syndication for B2B lead generation. They also wrote cold outreach emails and created email sequences by products, personas, and goals. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/214671) - Email & LinkedIn Marketing for Financial Software Provider (5.0/5, Dec 11, 2023): LevelUp Leads provided email and LinkedIn marketing services for a financial software provider. LevelUp Leads ran weekly and targeted email and LinkedIn messaging campaigns to generate leads. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/255358) - Appointment Setting for Software Company (5.0/5, May 17, 2024): LevelUp Leads provides appointment setting services to help a software company book meetings. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/289485) - Email Marketing for Document Collection Co (5.0/5, Jul 15, 2024): LevelUp Leads provides digital marketing services for a document collection company. The team has conducted email marketing campaigns to increase sales and demos and generate more leads. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/300715) - Call Center Services for Architecture & Design Firm (5.0/5, Sep 15, 2024): LevelUp Leads provides call center and lead generation services for an architectural planning and design firm. The tasks include market research, email marketing, and the development of a content calendar. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/314537) - Lead Generation for Enterprise Software Company (5.0/5, Sep 24, 2024): LevelUp Leads provided lead generation services for an enterprise software company. The team was responsible for outbound lead development through cold email and cold calling. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/317073) - Lead Generation for Construction Co (5.0/5, Sep 25, 2024): LevelUp Leads has provided lead generation services for a construction company. The team has qualified leads, made notes, and recycled the leads back to the client's sales team. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/317408) - Sales Outsourcing & Email Marketing for Storage Solutions Co (5.0/5, Jan 6, 2025): LevelUp Leads provided sales outsourcing and email marketing services for a storage company. The team managed onboarding, planning, and executing cold calls, emails, LinkedIn automation, and CRM management. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/341145) - Sales Outsourcing & Lead Generation for Software Co (5.0/5, Feb 24, 2025): LevelUp Leads provides cold calling services for a software company. The team calls new prospects and lost leads. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/354920) - Outbound Calling & Sales Services for Prediction Software Co (5.0/5, Dec 3, 2025): LevelUp Leads provides outbound calling and sales development representative services for a home maintenance prediction software company. The team sets up appointments with private equity-backed contractors. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/423452) - Outbound Lead Generation for AI Merchandising Firm (5.0/5, Feb 3, 2026): LevelUp Leads provides outbound lead generation for an AI merchandising company. The team builds targeted prospect lists, executes outreach, and schedules meetings with qualified leads. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/433940) - Sales Outsourcing & Lead Gen for Industrial Automation Co (5.0/5, Feb 5, 2026): LevelUp Leads provided sales outsourcing and lead generation services for an industrial automation company. The team handled cold calling to stimulate the client's top of funnel and diversify industry outreach. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/434396) - Outbound Lead Generation for Industrial Software Company (5.0/5, Feb 23, 2026): LevelUp Leads manages an industrial software company's outbound lead generation efforts across multiple channels. The team is responsible for prospect research, outreach execution, and performance reporting. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/438126) ##### Insurance Experience Feedback from the insurance industry highlights LevelUp Leads' strong expertise in lead generation and effective communication. Clients have praised their proactive and hands-on support, which has contributed to successful outreach initiatives. The company’s ability to engage high-level decision-makers in the multifamily sector demonstrates their impact and suitability for businesses seeking to enhance their marketing efforts in the insurance domain. - 1 review for insurance industry - Unknown avg. project cost - Lead Generation Services for Insurance Company (4.0/5, Jan 28, 2026): LevelUp Leads provided lead generation services for an insurance company. The team tested the client's messaging and scripts and secured meetings with decision-makers at multifamily owner-operator prospects. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/432654) ##### Business services Experience LevelUp Leads demonstrates strong expertise in lead generation and sales development within the Business services industry. Clients praise their proactive communication, timely project management, and ability to deliver measurable results, including scheduled meetings and increased brand awareness. The company’s commitment to understanding client needs and aligning with their values has resulted in high satisfaction levels. Overall, LevelUp Leads is well-positioned to support businesses seeking effective outreach solutions. - 3 reviews for business services industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Email Marketing for Business Translation Agency (5.0/5, Jun 15, 2023): LevelUp Leads provided email marketing services for a business translation agency. They identified prospects and executed email marketing strategies. They were also tasked with generating leads for the client. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/209350) - Sales Outsourcing for Virtual Assistant Company (5.0/5, Feb 7, 2024): LevelUp Leads offered sales outsourcing support to a virtual assistant firm. They sourced prospects based on the firm's ICP, wrote the campaign message, and called at least 130 contacts daily to book a meeting. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/267023) - Sales Outsourcing for Automation Solutions Company (5.0/5, Mar 23, 2026): LevelUp Leads provides lead generation services for an automation solutions company. The team executes campaigns and manages cold calling directly into the client's CRM. [Read Full Review](https://clutch.co/go-to-review/levelup-leads/444866) #### Very responsive LevelUp Leads is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 4 countries - Bulgaria (1 projects) - Canada (2 projects) - India (1 projects) - United States (45 projects) This provider is available in 3 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/levelup-leads?verified=true#reviews) --- ### [Hit Rate Solutions](https://clutch.co/profile/hit-rate-solutions) #### 4.8 out of 5 star rating (16 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Chicago, IL #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 45% Call Center Services - 15% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description Hit Rate Solutions is a business process outsourcing company specializing in call center services, virtual assistance, and customer communication. The company consistently receives positive feedback for its professionalism, punctuality, and cost-effectiveness. Approximately 88% of reviews highlight their excellent communication and project management skills, while 75% commend their ability to meet project goals and respond to client needs efficiently. [Visit Website](https://hitratesolutions.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-inbound) #### Easy to work with Clients consistently express a positive sentiment regarding the ease of collaboration with Hit Rate Solutions. One client noted, 'HitRate has been nothing but great so far. They are very easy to work with,' highlighting their efficient setup and effective communication. Additionally, the team is praised for their timely task completion and ability to follow directions well. Overall, the feedback indicates a strong appreciation for the professionalism and responsiveness of the Hit Rate Solutions team. - Legal Assistants & Support for Debt Consolidation Company (5.0/5, Nov 10, 2023): They are able to finish tasks in a timely manner and never any delays. They are very intelligent, fluent English, and all a team player. How easy it is to set everything up with HitRate. They’re a very efficient company to work with and quite cost-effective. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/248864) #### Experience in 7 industries Hit Rate Solutions demonstrates expertise across multiple industries, including financial services, healthcare, real estate, consulting, and consumer products. Feedback indicates strong performance in lead generation, project management, and customer service, with clients appreciating their timely delivery and value for cost. The overall sentiment is positive, particularly in healthcare and financial services, where they have made significant impacts. Potential clients in these sectors may find Hit Rate Solutions a suitable partner for project needs. [Read All Reviews](https://clutch.co/profile/hit-rate-solutions?verified=true#reviews) ##### Arts, entertainment & music Experience Hit Rate Solutions demonstrates significant expertise in the Arts, entertainment, and music industry, particularly in managing marketing operations in Asia. Clients commend their organizational efficiency and strong understanding of the Asian market, which translates into substantial cost savings. The overall sentiment is positive, highlighting their qualified team and effective communication. Their ability to navigate non-Western markets positions them as a valuable partner for businesses looking to expand in the Arts, entertainment, and music sectors. - 1 review for arts, entertainment & music industry - $10,000 – $49,000 avg. project cost - Order Processing Support for Entertainment Company (4.5/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/136740) ##### Financial services Experience Hit Rate Solutions has demonstrated strong expertise in the financial services sector, particularly in legal assistance and customer service for debt consolidation firms. Clients commend their efficient project management, timely communication, and ability to meet specific needs with budget-friendly solutions. Overall sentiment reflects high satisfaction, noting their professionalism and effective recruitment strategies, making them a valuable partner for businesses seeking to enhance their operations in the financial services industry. - 3 reviews for financial services industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Market Research Survey for Independent Consultant (5.0/5, Feb 11, 2018): Outsourced resources from Hit Rate used telephone calls, emails, and texts to conduct data collection for marketing research. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/48684) - Legal Assistants & Support for Debt Consolidation Company (5.0/5, Nov 10, 2023): Hit Rate Solutions provides legal assistance and customer service support for a debt consolidation company. Their resources process legal documents, helping the client negotiate with creditors and law firms.  [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/248864) - Virtual Assistant & Recruiting for Financial Services Co (5.0/5, Jun 19, 2025): Hit Rate Solutions provides ongoing virtual assistant services for a financial services company. The team is responsible for handling the client's recruiting efforts. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/383552) ##### Healthcare Experience Hit Rate Solutions has received positive feedback from clients in the Healthcare industry, particularly in dental and mental health services. Clients commend their reliability, quick response times, and effective communication, noting significant improvements in operational efficiency. Their expertise in handling client interactions has notably reduced administrative burdens, making them a valuable partner for healthcare providers seeking to enhance customer engagement and service delivery. - 3 reviews for healthcare industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Email Collection for Dental Laboratory (4.5/5, Nov 10, 2023): A dental laboratory hired Hit Rate Solutions to collect emails from dental offices. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/248863) - Call Center Services for Mental Health Services Provider (5.0/5, Jan 17, 2024): Hit Rate Solutions provides call center services for a mental health services firm. The team is responsible for returning phone calls from potential clients and handling phone intakes. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/262283) - Call Center Services for Dental Appliances Provider (5.0/5, Jun 19, 2025): Hit Rate Solutions provides call center services for a dental appliances provider. The team is responsible for answering customer queries and concerns. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/383369) ##### Real estate Experience Hit Rate Solutions has received highly positive feedback from clients in the real estate sector, emphasizing their expertise in lead generation and conversion strategies. The company's strengths include effective project management, a commitment to professionalism, and exceptional customer service. Clients appreciate their tailored approach to defining target markets and crafting compelling communication strategies, leading to measurable outcomes like improved conversion rates and ROI. Overall, they are well-suited for real estate businesses seeking to enhance their prospect engagement and sales effectiveness. - 1 review for real estate industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Telemarketing Campaign for Real Estate Company (5.0/5, Feb 26, 2024): Hit Rate Solutions runs a telemarketing campaign for a real estate company. The team has defined a target market, created a contact list and a script, trained telemarketing agents, and executed call campaigns. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/271425) ##### Consulting Experience Hit Rate Solutions has received positive feedback from consulting industry clients, highlighting their effective communication, timely project delivery, and strong results in lead generation and sales development. Clients praised their cost-effective services and tailored support, indicating a solid cultural fit. Their expertise in outbound calling and sales development has led to measurable success, making them a compelling choice for businesses in need of consulting services. - 2 reviews for consulting industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Sales Outreach for Food Safety Consulting Co (5.0/5, Dec 7, 2023): Hit Rate Solutions provides sales outreach services for a food safety consulting company. Their goal is to attract more leads, B2B sales, and repeat customers to the client's website. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/254632) - Call Center Services for Consulting Company (4.5/5, Jan 19, 2024): A consulting company hired Hit Rate Solutions for call center services. The team performed outbound phone calls to gather information from key accounts focused on sales development. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/262824) ##### Consumer products & services Experience Hit Rate Solutions demonstrates strong expertise in the Consumer products & services industry, particularly in providing dependable back-office support and customer follow-up services. Clients appreciate their commitment to project management and timely responses, which enhance operational efficiency. The overall sentiment is highly positive, with clients noting significant time savings and improved customer interactions, indicating that Hit Rate Solutions is a valuable partner for businesses seeking to optimize their service delivery in this sector. - 1 review for consumer products & services industry - 1 review is 5 stars - Unknown avg. project cost - Phone Answering & Data Encoding Services for Locksmith Firm (5.0/5, Dec 2, 2023): Hit Rate Solutions provides call answering and data encoding services for a locksmith company. The team forwards calls to field technicians and ensures the job order gets done for the end customers.  [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/253525) ##### Other Industry Experience Hit Rate Solutions has received positive feedback from clients in the Other Industry sector, highlighting their expertise in driving incremental revenue and improving customer engagement. Clients appreciate their professional conduct, efficient processes, and effective communication. The results achieved were comparable to internal efforts but more cost-effective, underscoring the provider's strengths in delivering impactful solutions. Overall, they are viewed as a reliable partner for businesses seeking to enhance their marketing and sales initiatives. - 1 review for other industry industry - Less than $10,000 avg. project cost - Outbound Prospecting & Customer Engagement for Equipment Supplier (4.5/5, Nov 6, 2017): Hit Rate Solutions provides seasonal marketing assistance by managing activities, events, messages, and calls to boost customer engagement and increase revenue.  [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/26456) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Hit Rate Solutions as providing excellent value for their cost. Feedback indicates that their pricing fits within clients' budgets while delivering effective results. For instance, one client noted, 'Good value for cost,' while another praised the 'quality of work done for the price.' Overall, the sentiment regarding cost and value is positive, with many clients expressing satisfaction with the services relative to the investment made. [Read All Reviews](https://clutch.co/profile/hit-rate-solutions?verified=true#reviews) - Less than $10,000 (4 reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (2 reviews) #### Completed projects in 2 countries - Canada (1 projects) - United States (11 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/hit-rate-solutions?verified=true#reviews) --- ### [1840 & Company](https://clutch.co/profile/1840-company) #### 4.8 out of 5 star rating (15 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Overland Park, KS #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing - 30% Staffing #### Company description 1840 & Company is a recruitment and outsourcing agency specializing in providing skilled professionals across various sectors, including finance, healthcare, and customer support. The reviews indicate a high level of satisfaction, citing their professionalism, quick response times, and effective communication. Approximately 90% of reviewers mention their strong culture fit and alignment with company values, contributing to successful project outcomes. [Visit Website](https://www.1840andco.com/contact-center?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-inbound) #### Well-organized projects Clients have consistently praised 1840 & Company for their well-organized project management. One client noted their 'extremely organized, well-communicated, and professional' approach, while another highlighted their 'strong planning and adaptability skills' that ensured timely delivery. Regular meetings facilitated clear communication, enabling the team to address concerns promptly and maintain alignment with project goals. Overall, feedback reflects a high level of satisfaction with the company's efficiency and reliability in managing projects. - Recruitment Services for Performance Marketing Company (5.0/5, Aug 19, 2024): They were extremely organized, well-communicated, and professional in their approach. [Read Full Review](https://clutch.co/go-to-review/1840-company/308385) #### Experience in 11 industries 1840 & Company has demonstrated expertise across various industries, including Healthcare, eCommerce, Advertising & Marketing, Telecommunications, Software, Financial Services, Manufacturing, Food & Beverages, Retail, and Business Services. Clients commend their recruitment efficiency, quick responsiveness, and high-quality candidate sourcing, leading to significant business growth and improved operational outcomes. Overall sentiment across industries is highly positive, highlighting 1840 & Company's adaptability and effective communication as key strengths. [Read All Reviews](https://clutch.co/profile/1840-company?verified=true#reviews) ##### Healthcare Experience 1840 & Company has demonstrated a strong capability in the Healthcare industry, particularly in improving patient communication and enhancing customer service processes. Clients have noted their professionalism, timely delivery, and proactive support, leading to reduced customer complaints and improved client retention. Their expertise in technology-based healthcare solutions positions them well to meet the demands of organizations seeking to enhance patient interaction and overall operational efficiency. - 1 review for healthcare industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Healthcare Co (5.0/5, Mar 21, 2025): 1840 & Company provides call center services for a healthcare company. The team has handled inbound calls, created tickets for the client's customer service team, and made outbound calls to patients. [Read Full Review](https://clutch.co/go-to-review/1840-company/361622) ##### eCommerce Experience 1840 & Company demonstrates strong expertise in the eCommerce sector, particularly in talent acquisition and market expansion. Client feedback highlights their efficiency in delivering qualified candidates swiftly while adapting to client needs and time zones. Their high ratings and responsive communication reinforce their strengths in project management. Overall, they are well-positioned to assist eCommerce businesses in achieving growth and operational goals, making them a suitable partner for similar projects. - 1 review for ecommerce industry - Unknown avg. project cost - Recruitment Services for E-Commerce Company (4.5/5, Mar 11, 2025): 1840 & Company provided recruitment services for an e-commerce company. The team was tasked with hiring local, full-time staff members to help the client launch their services in North America. [Read Full Review](https://clutch.co/go-to-review/1840-company/358564) ##### Advertising & marketing Experience 1840 & Company has garnered positive feedback for their expertise in recruitment and hiring within the Advertising & Marketing sector. Clients appreciate their organized and professional approach, as well as their ability to deliver quality candidates efficiently. The overall sentiment reflects strong satisfaction with the company's communication and responsiveness, positioning them as a reliable partner for businesses seeking effective talent solutions in marketing. - 1 review for advertising & marketing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Recruitment Services for Performance Marketing Company (5.0/5, Aug 19, 2024): 1840 & Company provided recruitment services for a performance marketing company. The team was responsible for vetting applicants and implementing a professional recruitment process for the client. [Read Full Review](https://clutch.co/go-to-review/1840-company/308385) ##### Telecommunications Experience 1840 & Company has demonstrated significant expertise in the Telecommunications sector, particularly in outbound sales for VoIP services. Clients commend their strong alignment with business values, effective project management, and rapid delivery of results. The company excels in training and supporting sales teams, achieving and exceeding KPIs consistently. Their operational leadership and deep understanding of telecommunications needs set them apart, making them a promising partner for businesses seeking growth in this industry. - 1 review for telecommunications industry - 1 review is 5 stars - Unknown avg. project cost - B2B Phone Sales Team Dev & Mgmt for VoIP Telecom Provider (5.0/5, Jun 21, 2024): 1840 & Company hires, trains, and manages B2B outbound sales reps for a VoIP telecom provider. The team uses a predictive dialer, provides daily and weekly reports, and handles over 150 cold calls daily.  [Read Full Review](https://clutch.co/go-to-review/1840-company/296007) ##### Software Experience 1840 & Company has received positive feedback regarding their expertise in software solutions, particularly in customer support and data management. Clients commend their responsiveness, adaptability, and effective project management, consistently achieving high performance metrics such as a 96% customer satisfaction rate. Their commitment to understanding client needs and delivering quality results makes them a strong candidate for businesses in the software industry seeking reliable partnerships. - 3 reviews for software industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Data Verification for Tech Company (5.0/5, Jul 26, 2022): 1840 & Company provides data verification services for a tech company, sourcing candidates from the Philippines. They also support the client's payroll system. [Read Full Review](https://clutch.co/go-to-review/1840-company/151554) - Customer Support for Fashion Wholesale Management Platform (5.0/5, Mar 10, 2023): 1840 & Company provides customer support for a fashion wholesale management platform. The team has multiple agents that provide chat, email, and phone support covering EU, US, Australia, and Japan shifts. [Read Full Review](https://clutch.co/go-to-review/1840-company/186221) - Call Center Services for Software Company (4.5/5, Jun 17, 2024): 1840 & Company has been hired by a software company to create a global outreach dialing team. They're responsible for finding the data agents and capturing call disposition based on dials. [Read Full Review](https://clutch.co/go-to-review/1840-company/295137) ##### Financial services Experience 1840 & Company demonstrates strong expertise in the Financial services sector, specifically in building teams and providing staffing solutions. Clients praise their responsiveness and effective candidate screening, which significantly contributed to the successful establishment of a Philippines-based accounting team. The overall sentiment reflects satisfaction with their project management and the team's capability, making them a suitable partner for businesses seeking to enhance their workforce in the Financial services industry. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment Services for Financial Services Firm (5.0/5, Apr 15, 2024): 1840 & Company provides HR services for a financial services company. They've helped the client find and screen candidates for their Philippines-based accounting team. [Read Full Review](https://clutch.co/go-to-review/1840-company/282305) ##### Manufacturing Experience 1840 & Company has demonstrated significant expertise in the Manufacturing industry, particularly in recruitment services. Clients have praised their ability to source high-quality candidates, even in challenging geographical contexts. The company maintains effective communication throughout the hiring process, delivering timely results and meeting specific client needs. Overall, their strengths in candidate sourcing and project management make them a strong candidate for businesses seeking recruitment support in the Manufacturing sector. - 1 review for manufacturing industry - Unknown avg. project cost - Recruitment Services for Manufacturing Company (4.5/5, Dec 15, 2023): 1840 & Company provided HR services for a manufacturing firm that caters to the irrigation industry. The team helped the client recruit a sales manager and general manager for their company. [Read Full Review](https://clutch.co/go-to-review/1840-company/256271) ##### Business services Experience 1840 & Company has received favorable feedback from clients in the Business services industry, highlighting their expertise in staffing for accounting and bookkeeping roles. Clients commend their ability to match skilled personnel with specific business needs, resulting in increased efficiency and client load. The engagement process, characterized by thorough needs analysis and regular check-ins, underscores their commitment to client satisfaction. Overall sentiment reflects a strong confidence in their capabilities, making 1840 & Company a reliable partner for businesses seeking support in these areas. - 1 review for business services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Bookkeeping & Record-Keeping Assistance for Accounting Firm (5.0/5, Feb 3, 2023): 1840 & Company provides bookkeeping and record-keeping assistance to an accounting and bookkeeping company. They take care of the repetitive and time-consuming processes and work around 10–15 hours per week. [Read Full Review](https://clutch.co/go-to-review/1840-company/179419) ##### Food & Beverages Experience 1840 & Company has received positive feedback from clients in the Food & Beverages industry, particularly highlighting their expertise in sourcing and onboarding offshore talent. Clients appreciate the firm's clear communication and ability to scale back-office functions effectively, which has led to improved operational efficiency. The partnership with Bluestone Lane exemplifies their strengths in supporting business growth while maintaining transparency in billing. Overall, 1840 & Company is well-positioned to meet the needs of businesses in the Food & Beverages sector. - 1 review for food & beverages industry - $50,000 – $199,999 avg. project cost - Backoffice Support for Coffee Shop (4.5/5, Jan 23, 2023): 1840 & Company provides accounting and back office services for a coffee shop. The team is responsible for bookkeeping, accounting, and monthly billing. [Read Full Review](https://clutch.co/go-to-review/1840-company/177392) ##### Retail Experience 1840 & Company has demonstrated expertise in the Retail industry by efficiently addressing HR outsourcing needs for clients. Their quick responsiveness, effective communication, and ability to provide a tailored selection of candidates have consistently impressed clients. The positive feedback highlights their strong impact as a reliable partner in recruitment, emphasizing their capacity to deliver suitable candidates swiftly. Overall, their proven track record and strong client relationships position them as a valuable choice for retailers seeking HR solutions. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - Staff Recruitment for Startup Incubator & Accelerator (5.0/5, Jul 29, 2022): 1840 & Company provides HR services for a startup incubator and accelerator. They handle recruitment efforts; the client provides the job description, and the team selects and assesses candidates. [Read Full Review](https://clutch.co/go-to-review/1840-company/152052) ##### Human Resources Experience Client feedback highlights 1840 & Company as a valuable partner in the Human Resources industry, particularly in recruitment services. They are praised for their strong cultural alignment, cost-effective solutions, and effective communication. Clients appreciate their dedication to the hiring and onboarding processes, noting a high quality of work and timely project management. Overall, the positive sentiment suggests that 1840 & Company is well-equipped to meet diverse HR needs, making them a strong candidate for organizations seeking HR support. - 1 review for human resources industry - Unknown avg. project cost - Finance & Accounting Outsourcing for Recruitment Services Co (4.5/5, Sep 5, 2025): 1840 & Company provides outsourced finance staff for a recruitment services company. The team is responsible for managing the client's bookkeeping. [Read Full Review](https://clutch.co/go-to-review/1840-company/403628) #### 4.2 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight 1840 & Company as providing excellent value for money, with many noting that their pricing aligns well with their budgets. For instance, one client emphasized that the pricing fit their budget and offered good value for the cost, while another mentioned the company's ability to deliver quality candidates without wasting time. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services provided. [Read All Reviews](https://clutch.co/profile/1840-company?verified=true#reviews) - Less than $10,000 (3 reviews) - $10,000 to $49,000 (1 reviews) - $50,000 to $199,999 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 4 countries - Australia (1 projects) - Canada (3 projects) - Kenya (1 projects) - United States (7 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 10 languages: - Arabic - English - French - German - Hindi - Italian - Mandarin - Portuguese - Romanian - Spanish [View Reviews](https://clutch.co/profile/1840-company?verified=true#reviews) --- ### [Salesupply](https://clutch.co/profile/salesupply) #### 4.5 out of 5 star rating (7 reviews) - $10,000+ minimum project size - 250 - 999 employees - Nijmegen, Netherlands #### Services Provided - Allocation of Expertise by Percentage - 45% Customer Service Outsourcing - 55% Fulfillment #### Company description Salesupply is a logistics and customer service company offering comprehensive fulfillment and customer support solutions across multiple markets. Reviews indicate a high level of satisfaction, with 100% of reviewers highlighting their reliability, efficiency, and ability to adapt quickly to clients' needs. Notably, 83% of reviewers commend their effective communication and flexibility, while one review suggests room for improvement in proactive communication. [Visit Website](https://www.salesupply.com/ecommerce-fulfillment/?utm_source=Clutch&utm_medium=Profile) #### Patient The feedback regarding Salesupply's patience is notably positive, with clients highlighting their receptiveness to ongoing needs and adaptability to business growth. One client specifically mentioned, "Salesupply has always been receptive to our ongoing needs," emphasizing the importance of patience in their collaborative efforts. Additionally, the ability of Salesupply to evolve alongside the client’s business was commended, stating, "Salesupply continues to look for ways to make our business run more smoothly & efficiently." Overall, the sentiment reflects a strong appreciation for their patient approach. - Customer Service Outsourcing for E-Commerce Platform (4.5/5, Jul 2, 2024): Salesupply has always been receptive to our ongoing needs. With Karhu's business growing, this receptivity, patience, and ongoing collaboration will certainly continue to be needed. [Read Full Review](https://clutch.co/go-to-review/salesupply/298034) #### Experience in 5 industries Salesupply has garnered positive feedback across multiple industries, including consumer products, eCommerce, retail, and media. Clients in consumer products praised their customer service and cultural fit. In eCommerce, they have been recognized for enhancing customer experience and operational efficiency, leading to increased satisfaction and sales. Retail partners highlighted their fulfillment capabilities, while media clients appreciated their reliability in distribution. Overall, Salesupply is well-suited for companies seeking robust customer service and logistics solutions across these sectors. [Read All Reviews](https://clutch.co/profile/salesupply?verified=true#reviews) ##### Consumer products & services Experience Salesupply demonstrates strong expertise in the Consumer Products & Services industry, particularly in providing effective customer service across multiple European markets. Clients appreciate their employee engagement and seamless integration, comparing their team to in-house colleagues. Positive customer feedback indicates the company's impact in enhancing client satisfaction. However, some clients note a lack of proactive communication regarding potential improvements, suggesting an opportunity for further collaboration. Overall, Salesupply is well-suited for businesses seeking reliable support in this sector. - 1 review for consumer products & services industry - Unknown avg. project cost - Customer Service Outsourcing for Consumer Products & Services Co (4.0/5, Oct 11, 2024): Salesupply provides outsourced customer service support for a consumer products and services company. The team is responsible for customer service in Germany, the UK, France, Italy, and Spain. [Read Full Review](https://clutch.co/go-to-review/salesupply/321573) ##### Other industries Experience Salesupply demonstrates strong expertise in the Other industries sector, particularly in enhancing customer experience and operational efficiency for e-commerce businesses. Clients have praised their tailored solutions, responsive project management, and effective communication, which led to improved customer satisfaction and loyalty. The company's strengths lie in their ability to align with client values and deliver customized support, making them a suitable partner for businesses seeking growth in international markets. - 1 review for other industries industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Support & Website Optimization for Clothing Company (5.0/5, Oct 4, 2024): Salesupply provides customer support services to a clothing firm. They've also optimized the client's e-commerce platform and implemented logistics and fulfillment solutions into their customer service systems. [Read Full Review](https://clutch.co/go-to-review/salesupply/319841) ##### Consumer Products Experience Salesupply has demonstrated strong expertise in the Consumer Products industry, particularly in fulfillment and customer service. Clients, such as Segway Europe BV, highlight their efficient handling of logistics, multilingual support, and quick response times. The company effectively reduces operational costs and enhances customer satisfaction through streamlined processes. Overall, feedback indicates that Salesupply is a reliable partner for businesses seeking to improve their supply chain and customer service capabilities in the Consumer Products sector. - 1 review for consumer products industry - Unknown avg. project cost - Outsourced Customer Service & Fulfillment for Segway (4.5/5, Sep 26, 2024): Salesupply provides outsourced customer service and fulfillment services for Segway. The team manages the client's logistics, order fulfillment, multilingual support, and customer satisfaction across Europe. [Read Full Review](https://clutch.co/go-to-review/salesupply/317724) ##### eCommerce Experience Salesupply has garnered positive feedback in the eCommerce sector, with clients highlighting their expertise in customer care and contact center services. Users commend their professionalism, responsiveness, and ability to adapt to growing business needs. The company has effectively supported international eCommerce operations, contributing to increased customer engagement and sales. Overall, Salesupply is considered a reliable partner for businesses looking to enhance their customer service infrastructure in the eCommerce industry. - 2 reviews for ecommerce industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Service Outsourcing for E-Commerce Platform (4.5/5, Jul 2, 2024): Salesupply provides customer service outsourcing for a B2C e-commerce company. The team is responsible for email and phone communication. [Read Full Review](https://clutch.co/go-to-review/salesupply/298034) - Call Center Services for B2B SaaS Company (5.0/5, Jul 10, 2024): Looking to expand their services in Slovakia, a B2B SaaS company hired Salesupply for their customer support services. The team focused on providing call center services. [Read Full Review](https://clutch.co/go-to-review/salesupply/299550) ##### Retail Experience Salesupply demonstrates strong expertise in the Retail industry, particularly in logistics and fulfillment services. A client noted a remarkable 200% sales increase facilitated by Salesupply's efficient handling of their incoming and outgoing goods. The provider's global warehousing capabilities and scalable solutions were pivotal in addressing the client's rapid growth. Overall, feedback highlights their responsiveness and problem-solving skills, although improved communication was suggested to enhance client awareness during challenges. - 1 review for retail industry - $50,000 – $199,999 avg. project cost - Fulfillment & Logistics Services for Online Retailer (4.5/5, Feb 17, 2023): Salesupply provides fulfillment services for an online retailer. The team is responsible for the complete logistics handling of the client's goods, both incoming and outgoing. [Read Full Review](https://clutch.co/go-to-review/salesupply/181515) ##### Media Experience Salesupply has demonstrated strong expertise in the Media industry, particularly in magazine distribution. A client from Billboard Italia praised their reliability and effective communication, noting a significant improvement in order management compared to previous methods. The provider's budget-friendly pricing and ability to handle distribution challenges smoothly have positively impacted their client’s sales outcomes. Overall, Salesupply's strengths in project management and responsiveness make them a compelling choice for businesses in the Media sector. - 1 review for media industry - Unknown avg. project cost - Fulfillment Services for Media Company (4.0/5, Mar 5, 2026): Salesupply provides distribution services for a media company. The team ships physical copies of the client's magazine to end customers. [Read Full Review](https://clutch.co/go-to-review/salesupply/440686) #### 4.1 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Salesupply's competitive pricing as a key factor in their selection, noting that it aligns well with their budgets while delivering good value for the cost. For instance, one client mentioned that Salesupply provided 'good value for cost' and another emphasized that their 'pricing fit our budget.' Overall, the sentiment is positive, with many clients appreciating the balance between cost and quality of service provided. [Read All Reviews](https://clutch.co/profile/salesupply?verified=true#reviews) - Less than $10,000 (1 reviews) - $50,000 to $199,999 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Very responsive Salesupply is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [FlairsTech](https://clutch.co/profile/flairstech) #### 4.6 out of 5 star rating (10 reviews) - $50,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Montréal, Canada #### Services Provided - Allocation of Expertise by Percentage - 15% Custom Software Development - 10% Enterprise App Modernization - 10% AI Development - 15% Call Center Services - 15% Application Management & Support - 15% Customer Service Outsourcing - 20% IT Managed Services #### Company description FlairsTech is a versatile IT service provider offering software development, customer support, and project management services. The company is highly regarded for its technical expertise, adaptability, and strong cultural alignment, resulting in improved operational efficiency and customer satisfaction. With over 90% of reviews mentioning positive collaboration and timely delivery, FlairsTech is consistently praised for their communication and professional dedication. [Visit Website](https://flairstech.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Collaborative Clients have expressed a highly positive sentiment regarding the collaborative nature of FlairsTech. One client highlighted that the team 'collaborates very well' and is composed of 'strong developers,' emphasizing effective communication through virtual meetings. The overall feedback reflects satisfaction with their teamwork and project management, contributing to improved site performance and timely delivery of services. - Custom Software Development for Recreational Sports Platform (5.0/5, Apr 16, 2026): FlairsTech's work has resulted in an overall improvement in our site's performance, new features, and fewer bugs. It's been a very positive experience. The team collaborates very well and is composed of strong developers. [Read Full Review](https://clutch.co/go-to-review/flairstech/450716) #### Experience in 7 industries FlairsTech has demonstrated expertise across various industries, including Construction, Consumer Products & Services, Hospitality, Media, Sports, and Financial Services. Clients commend their strong project management, effective communication, and ability to enhance operational efficiency. Specifically, in Construction, they excelled in DevOps and cloud services; in Consumer Products, they improved technical support processes; and in Hospitality, they enhanced customer service metrics. Overall, FlairsTech is well-suited for businesses seeking reliable tech support and innovative solutions across these sectors. [Read All Reviews](https://clutch.co/profile/flairstech?verified=true#reviews) ##### Consumer products & services Experience FlairsTech demonstrates strong expertise in the Consumer products & services industry, particularly in improving technical support operations. Clients report significant enhancements in call capture rates, achieving over 90% efficiency. The company's professionalism and effective communication are consistently highlighted, fostering a collaborative environment. Their ability to align with client values and deliver valuable solutions positions FlairsTech as a highly suitable partner for businesses seeking to optimize their support services. - 1 review for consumer products & services industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Consumer Products & Services Co (5.0/5, Jul 15, 2024): FlairsTech provides call center services for a consumer products and services company. They answer inbound calls, collect information, and create support cases for the support team to handle. [Read Full Review](https://clutch.co/go-to-review/flairstech/300649) ##### Hospitality & leisure Experience FlairsTech has demonstrated strong expertise in the Hospitality & Leisure industry, specifically in improving customer service and operational efficiency for travel service resellers. Clients highlight their ability to enhance customer satisfaction scores while reducing costs, showcasing their commitment to delivering value. Their adaptability and culture of innovation align well with the needs of hospitality businesses, making them a reliable partner for those seeking to optimize customer experience and operational capabilities. - 1 review for hospitality & leisure industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Travel Agency (5.0/5, Jun 14, 2024): FlairsTech provides ongoing customer support services for a travel agency. They focus on email and chat support and handling phone calls. The team also assists with back-office operations. [Read Full Review](https://clutch.co/go-to-review/flairstech/294796) ##### Media Experience FlairsTech has received positive feedback from clients in the Media industry, particularly for their expertise in graphic design and custom thumbnail creation for platforms like YouTube. Clients appreciate their flexibility, budget-friendly pricing, and responsiveness. However, suggestions for improvement include enhancing communication and employing more experienced designers. Overall, FlairsTech demonstrates a strong capacity to deliver quality visual content while maintaining a collaborative approach, making them a viable option for Media industry projects. - 1 review for media industry - Less than $10,000 avg. project cost - Graphic Design for Media Company (4.0/5, Jul 28, 2023): FairsTech assigned a senior graphic designer to produce 100-150 YouTube thumbnails, or as otherwise requested, monthly for a media company. The designer created the thumbnails based on the brand guidelines. [Read Full Review](https://clutch.co/go-to-review/flairstech/220867) ##### Software Experience FlairsTech has received positive feedback in the Software industry, highlighting their expertise in customer support and project management. Clients appreciate their scalable resources, strong communication, and alignment with company culture, which fosters effective collaboration. Their commitment to customer satisfaction is evident, as they consistently achieve high metrics. However, concerns about developer retention and quality of some resources have been noted. Overall, FlairsTech is recognized as a reliable partner for organizations seeking flexible and effective software support solutions. - 4 reviews for software industry - 3 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Technical Support for Software Design Studio (5.0/5, Mar 20, 2023): FairsTech provides ongoing technical support for a software design studio. The team supplements the client's efforts to communicate and answer the technical concerns of customers. [Read Full Review](https://clutch.co/go-to-review/flairstech/188492) - Customer Support & Software Dev for Enterprise Software Firm (5.0/5, Apr 10, 2023): FlairsTech provides ongoing customer support for an enterprise software company. The team is responsible for general software support and custom development. [Read Full Review](https://clutch.co/go-to-review/flairstech/193643) - Customer Success Management Service for Software Company (5.0/5, Apr 12, 2023): FlairsTech manages ongoing customer success for a software company. They secure ROI, handle commercial negotiations, troubleshoot issues, and maintain core data to ensure retention and expansion. [Read Full Review](https://clutch.co/go-to-review/flairstech/194303) - Staff Augmentation for Software Company (3.5/5, May 24, 2023): FlairsTech provides staff augmentation services to a software company. They've deployed support, development, and project management resources to 4-5 companies that the client manages. [Read Full Review](https://clutch.co/go-to-review/flairstech/203879) ##### Financial services Experience FlairsTech has demonstrated strong expertise in the Financial services industry, particularly in recruitment for mergers and acquisitions. Clients appreciate their high-quality candidate pipeline and accommodating support, noting timely deliverables and effective communication. The overall sentiment reflects satisfaction with FlairsTech's value and alignment with company values, making them a suitable partner for businesses seeking reliable recruitment solutions in the Financial services sector. - 1 review for financial services industry - $200,000 – $999,999 avg. project cost - Staff Augmentation for Mergers & Acquisitions Company (4.0/5, Apr 10, 2023): FlairsTech provides recruitment services for a computer software company. The team has pre-screened candidates and provided a pipeline for prospects. [Read Full Review](https://clutch.co/go-to-review/flairstech/193599) ##### Construction Experience FlairsTech has demonstrated expertise in enhancing DevOps processes for construction industry software, particularly in areas such as AWS, Kubernetes, and enterprise security. Clients appreciate their strong project management, timely delivery, and effective communication, especially in global team settings. The positive sentiment underscores FlairsTech's capability to provide scalable digital solutions, making them a valuable partner for construction professionals seeking to improve operational efficiency and profitability. - 1 review for construction industry - $50,000 – $199,999 avg. project cost - DevOps Managed Services for Construction Software Company (4.5/5, Mar 2, 2026): FlairsTech has helped a construction software company with their DevOps processes. The team also helps with developing team systems, infrastructure migrations, system maintenance, and operational availability. [Read Full Review](https://clutch.co/go-to-review/flairstech/439731) ##### Sports Experience FlairsTech has demonstrated strong expertise in the Sports industry, particularly in software development for platforms like LeagueSuite. Clients have praised their technical proficiency and effective project management, resulting in improved site performance and the successful implementation of new features. The collaborative nature and careful planning of FlairsTech's team have left a positive impression, making them a reliable choice for businesses seeking to enhance their technological capabilities in the Sports sector. - 1 review for sports industry - 1 review is 5 stars - Unknown avg. project cost - Custom Software Development for Recreational Sports Platform (5.0/5, Apr 16, 2026): FlairsTech provides database management and front- and backend development for a recreational sports platform. The team has built new features, redesigned parts of the system, and handled ongoing maintenance. [Read Full Review](https://clutch.co/go-to-review/flairstech/450716) #### 4.7 out of 5.0 rating for cost What Clients Have Said Client feedback on FlairsTech consistently highlights their competitive pricing and strong value for money. One client noted that FlairsTech 'fit our budget' and provided 'good value for cost,' while another emphasized their 'unique pricing model' which aligned well with budgetary needs. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, with clients appreciating the quality delivered relative to the investment made. [Read All Reviews](https://clutch.co/profile/flairstech?verified=true#reviews) - $200,000 to $999,999 (2 reviews) - Less than $10,000 (1 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 3 countries - Australia (1 projects) - Canada (6 projects) - United States (3 projects) This provider is available in 22 time zones: - Colombia Time (COT) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Greenwich Mean Time (GMT) - Japan Standard Time (JST) - Arabia Standard Time (AST) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Singapore Standard Time (SGT) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - Indiana Eastern Standard Time (IET) This provider is fluent in 10 languages: - English - Spanish - Arabic - Italian - German - Dutch - French - Polish - Portuguese - Swedish [View Reviews](https://clutch.co/profile/flairstech?verified=true#reviews) --- ### [Ambs Call Center](https://clutch.co/profile/ambs-call-center) #### 5 out of 5 star rating (15 reviews) - < $25 average hourly rate - 50 - 249 employees - Jackson, MI #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Ambs Call Center provides professional call center services, including virtual reception, call answering, and integration with client systems. Across multiple reviews, 100% of clients commend their exceptional customer service and reliability. Clients particularly praise their excellent communication, seamless transition processes, and alignment with company values, with no negative feedback reported. [Visit Website](https://www.ambscallcenter.com/?utm_campaign=clutch&utm_source=paid%20listing) #### Great team Clients consistently commend Ambs Call Center for their exceptional team, highlighting their outstanding customer service and responsiveness. One client noted, 'Aaron and his team are outstanding!' while another emphasized, 'Quick, easy, great people to work with.' The overall sentiment reflects a high level of satisfaction, with clients expressing appreciation for the team's commitment to ensuring client success and their ability to foster strong business relationships. - Call Center Services for HVAC Company (5.0/5, May 27, 2025): Quick easy great people to work with. They care about their business and ours. [Read Full Review](https://clutch.co/go-to-review/ambs-call-center/377539) - Call Center Services for Mental Health Counseling Company (5.0/5, Jun 10, 2025): Yes, Aaron and his team are outstanding! The customer service is above and beyond! I've always been 100% satisfied! [Read Full Review](https://clutch.co/go-to-review/ambs-call-center/380872) #### Experience in 9 industries Ambs Call Center has demonstrated strong expertise across various industries including Legal, Healthcare, HVAC, Advertising, Utilities, and Retail. Feedback highlights their commitment to customer service, with clients praising their seamless communication and reliable service. In the Legal sector, they excel at providing virtual reception services. In Healthcare, their responsiveness fosters patient coordination. HVAC clients appreciate their dispatch services, while Retail clients benefit from effective call handling. Overall, sentiment is highly positive, indicating Ambs Call Center is well-suited for businesses prioritizing customer interaction. [Read All Reviews](https://clutch.co/profile/ambs-call-center?verified=true#reviews) ##### HVAC Experience Ambs Call Center has demonstrated strong expertise in supporting HVAC companies by providing professional phone answering and customer service solutions. Clients have praised their responsiveness, dedication, and value for cost, noting that Ambs effectively handled customer interactions and dispatch needs. The overall sentiment reflects a high level of satisfaction, with clients appreciating their proactive communication and commitment to improving service, making Ambs a suitable partner for HVAC businesses seeking reliable support. - 2 reviews for hvac industry - 2 reviews are 5 stars - Unknown avg. project cost - Call Center Services for Heating & Cooling Company (5.0/5, Oct 15, 2024): Ambs Call Center has been hired by a heating and cooling company to provide call center services. The team answers the client's calls when the office is closed and relays messages to the correct person. [Read Full Review](https://clutch.co/go-to-review/ambs-call-center/322528) - Call Center Services for HVAC Company (5.0/5, May 27, 2025): Ambs Call Center provides an HVAC company with call center services. The team handles customer calls and dispatches technicians to clients' locations. [Read Full Review](https://clutch.co/go-to-review/ambs-call-center/377539) ##### Advertising & marketing Experience Ambs Call Center is highly regarded in the Advertising & marketing industry for their professional and responsive service. Clients praise their ability to integrate seamlessly, allowing teams to focus on core business activities. Their US-based team is noted for being friendly and well-trained, facilitating a productive partnership. Overall, client sentiment is overwhelmingly positive, highlighting Ambs Call Center's strengths in enhancing operational efficiency and providing a supportive extension of their client's teams. - 1 review for advertising & marketing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Answering Service for Digital Mktg. Agency (5.0/5, May 18, 2020): Ambs Call Center provided call center services for a digital sales and marketing agency. The team is responsible for answering calls and providing transfer switchboard services. [Read Full Review](https://clutch.co/go-to-review/ambs-call-center/90217) ##### Utilities Experience Ambs Call Center demonstrates strong expertise in the Utilities industry, particularly in enhancing client communication through effective call capture and routing solutions. Clients appreciate the company's seamless integration and reliability, noting that their systems ensure no calls are missed and messages can be left 24/7. The consistent follow-up and responsiveness of the team further underscore their strengths, making them a commendable partner for businesses seeking to improve customer engagement in the Utilities sector. - 1 review for utilities industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Capture for Trailer Retailer (5.0/5, Jun 13, 2019): Ambs Call Center provided answering and message-taking services. They set up an answering system using .wav audio files they were provided with. [Read Full Review](https://clutch.co/go-to-review/ambs-call-center/117756) ##### Arts, entertainment & music Experience AMBS Call Center has demonstrated expertise in providing reliable customer service, which is crucial for the Arts, entertainment, and music industry. Clients praised their ability to efficiently handle calls and relay information seamlessly, contributing positively to overall customer satisfaction. Their responsive team and effective communication have led to positive outcomes, with no reported negative feedback. This suggests AMBS Call Center is a strong candidate for businesses in the Arts, entertainment, and music sectors seeking dependable support. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Service Call Center for Heating & AC Company (5.0/5, May 23, 2019): AMBS Call Center provides customer service call center solutions. They cover calls on weekends, holidays, and after 5:00 PM on weekdays. Their representatives send information to internal technicians. [Read Full Review](https://clutch.co/go-to-review/ambs-call-center/108125) ##### Real estate Experience Ambs Call Center demonstrates strong expertise in the real estate sector by providing exceptional after-hours call coverage, which enhances lead conversion for clients like ERA Reardon Realty. Their personalized service, including tailored scripts and consistent communication, effectively meets client needs and fosters a seamless workflow. Overall, feedback indicates high satisfaction with their responsiveness and adaptability, making them a reliable partner for real estate businesses seeking to improve customer engagement and service quality. - 1 review for real estate industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Office Call Coverage for Real Estate Agency (5.0/5, Nov 12, 2018): AMBS Call Center takes messages and forwards calls during evenings, weekends, and holidays.  [Read Full Review](https://clutch.co/go-to-review/ambs-call-center/145428) ##### Retail Experience Clients in the Retail industry praise AMBS Call Center for their exceptional customer service and efficient call handling, significantly enhancing client engagement. Feedback highlights AMBS's expertise in managing a high volume of calls and providing timely responses, thereby improving profitability and customer satisfaction. Clients commend their well-trained staff and cost-effective solutions, indicating a strong positive sentiment and an overall successful partnership for businesses seeking reliable inbound services. - 2 reviews for retail industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Inbound Appointment Setting for Retail Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/ambs-call-center/25007) - After Hours Answering Service for Flooring Business (5.0/5, Jun 8, 2018): AMBS provides call center services for attending to customers that call outside of business hours. They set up the entire answering process going through a set of possible questions and the required answers. [Read Full Review](https://clutch.co/go-to-review/ambs-call-center/87761) ##### Automotive Experience Ambs Call Center has demonstrated strong expertise in the Automotive industry, particularly through their responsive and reliable after-hours phone coverage. Their effective communication solutions have enabled clients like Jim Winter Auto Group to enhance customer engagement, resulting in increased sales and improved service accessibility. Overall sentiment is highly positive, with clients appreciating their reliable service and seamless integration with existing operations, making them a suitable partner for Automotive businesses seeking to boost customer satisfaction. - 1 review for automotive industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Automotive Company (5.0/5, May 20, 2020): Ambs Call Center provided after-hours call support. They provided a human point of contact to receive calls and made sure to forward them to the appropriate teammate in an emergency. [Read Full Review](https://clutch.co/go-to-review/ambs-call-center/92912) ##### Healthcare Experience Ambs Call Center has garnered positive feedback in the Healthcare industry for its exceptional customer service, reliability, and integration capabilities. Clients from various healthcare sectors, including telehealth, hospice, and mental health, have praised their responsiveness, effective call management, and value for cost. The company's commitment to client satisfaction and seamless integration into existing systems has significantly enhanced client operations, fostering trust and improving patient care across the board. - 4 reviews for healthcare industry - 4 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center for a District Health Department (5.0/5, Jun 17, 2019): Ambs Call Center provides off-hour answering services for a health department that services two counties. They utilize a call log and phone tree. [Read Full Review](https://clutch.co/go-to-review/ambs-call-center/118922) - Call Center Services for In-Home Hospice Care Provider (5.0/5, Dec 2, 2024): Ambs Call Center provided call center services to help an in-home hospice care provider answer end clients' phone calls. They set up the client's account and taught them how to use the service. [Read Full Review](https://clutch.co/go-to-review/ambs-call-center/334969) - Call Center Services for Health Call Center (5.0/5, Feb 3, 2025): Ambs Call Center provides call center services to a health call center. The team manages frontend calls and integrates with the client's services via API. [Read Full Review](https://clutch.co/go-to-review/ambs-call-center/348755) - Call Center Services for Mental Health Counseling Company (5.0/5, Jun 10, 2025): Ambs Call Center provides call center services for a mental health counseling company. Their work includes answering patient and vendor calls while the client's providers are with patients. [Read Full Review](https://clutch.co/go-to-review/ambs-call-center/380872) ##### Legal Experience Ambs Call Center has received positive feedback from clients in the Legal industry, highlighting their expertise in providing 24/7 virtual reception services. Clients appreciate the seamless transition process, excellent communication, and robust call tracking. The company is noted for its strong alignment with client values and culture, as well as outstanding personal customer service. Overall, the sentiment is highly favorable, indicating that Ambs Call Center is a strong candidate for businesses seeking reliable support in the Legal sector. - 1 review for legal industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Receptionist for Consulting & Investigations Firm (5.0/5, Aug 18, 2025): Ambs Call Center provides 24/7 virtual reception services for a security consulting and investigations company. The team's US-based staff answers calls and forwards messages according to the requirements. [Read Full Review](https://clutch.co/go-to-review/ambs-call-center/399063) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Ambs Call Center for their cost-effectiveness and overall value. Feedback highlights that their pricing fits budgets while delivering high-quality service, with one client noting, "good value for cost." Another remarked on their pricing being reasonable for the services provided, stating, "the value for all they provided came at a very reasonable price." Overall, clients express satisfaction with their investment, indicating that the services rendered significantly enhance operational efficiency. [Read All Reviews](https://clutch.co/profile/ambs-call-center?verified=true#reviews) - Less than $10,000 (8 reviews) - $10,000 to $49,000 (2 reviews) #### Very responsive Ambs Call Center is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Remote Team Solutions](https://clutch.co/profile/remote-team-solutions) #### 5 out of 5 star rating (23 reviews) - 250 - 999 employees - Torreón, Mexico #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Employer of Record (EOR) Services - 10% Finance & Accounting Outsourcing (FAO) - 10% Recruitment Process Outsourcing - 10% IT Staff Augmentation - 30% Staffing #### Company description Remote Team Solutions is a staffing and recruitment agency focused on providing high-quality remote team members across various sectors. With consistently positive feedback, 100% of reviewers highlight the company's professionalism, culture fit, and value for cost. Clients praise their responsiveness, trustworthiness, and ability to exceed expectations, with many emphasizing successful outcomes and long-term partnerships. [Visit Website](https://remoteteamsolutions.com/your-office-in-mexico/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Proactive Clients consistently highlight the proactive approach of Remote Team Solutions, noting their impressive responsiveness and readiness to assist. One client emphasized their 'speed in responding to any requests' and remarked on the firm's ability to 'approach all challenges proactively.' Another client appreciated the effective communication and support provided by their team, further indicating that Remote Team Solutions actively ensured all needs were met. Overall, the sentiment reflects strong satisfaction with the company's proactive engagement. - BPO Services for Handicraft Store (5.0/5, Aug 24, 2022): They really see for our company and our staff. They make sure to provide anything we need and help us with it. They always approach all challenges proactively. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/155317) - Local Recruitment Services for Retail Tech Software Company (5.0/5, Oct 23, 2022): The speed in responding to any requests we made and their proactiveness were remarkable! Very effective despite the time difference Egypt-Ireland-Mexico. Frequent emails between us and they were always ready to jump in meetings when needed. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/163516) - App & Web Development for Winery (5.0/5, Dec 28, 2020): Remote Team Solutions is the one who pointed out to us that we didn’t have a trademark. They let me know that they could handle that for me and made a case for why it’s best to be prepared by having one. That demonstrated to me the extent to which they’re willing to look out for their customers. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/146297) #### Experience in 9 industries Remote Team Solutions has demonstrated strong expertise across various industries, including Insurance, Legal, Advertising & Marketing, IT Services, and Real Estate. Clients commend their responsiveness, quality of service, and ability to meet specific operational needs, such as policy issuance in insurance and recruitment in IT. Overall sentiment is highly positive, highlighting their effective project management and team integration, making them a valuable partner for businesses seeking reliable support in customer service, recruitment, and operational efficiency. [Read All Reviews](https://clutch.co/profile/remote-team-solutions?verified=true#reviews) ##### Insurance Experience Remote Team Solutions has demonstrated strong expertise in the Insurance industry, particularly in policy issuance for Texas Specialty Underwriters Inc. Clients commend their timely delivery and effective project management, which has significantly improved operational efficiency. The collaborative approach allows clients to manage their teams while receiving essential support, highlighting Remote Team Solutions' strengths in responsiveness and quality service. Overall sentiment indicates reliability and value, making them a suitable partner for businesses seeking to enhance their insurance operations. - 1 review for insurance industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Insurance Agency (5.0/5, Mar 20, 2026): Remote Team Solutions provides staff augmentation services for an insurance agency. The team helps the client issue policies and works under the client's management. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/444379) ##### Legal Experience Remote Team Solutions has received positive feedback from clients in the Legal industry, notably law firms and immigration attorneys, highlighting their expertise in providing high-quality virtual and executive assistants. Clients commend the professionalism, organization, and effective communication that the assistants bring, significantly easing workload and enhancing client relations management. The overall sentiment reflects satisfaction with timely project delivery and the quality of work, making Remote Team Solutions a strong candidate for legal businesses seeking reliable support. - 2 reviews for legal industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Executive Assistant Recruitment for Immigration Attorney (5.0/5, Apr 9, 2021): Remote Team Solutions provided hiring services to an immigration attorney. The team was initially tasked with the recruitment of an executive assistant to help the client organize work-related information. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/120951) - Virtual Assistant Support for Law Firm (4.5/5, May 27, 2025): Remote Team Solutions provided a virtual assistant for a law firm. The assistant was tasked with supporting the client's operations. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/377649) ##### Other Industry Experience Remote Team Solutions demonstrates strong expertise in customer care outsourcing within the Other Industry sector, evidenced by improved customer retention and satisfaction ratings. Clients commend their project management, accountability, and timely delivery, noting a culture of professionalism and integrity. The measurable success includes increased profitability and reduced call handling times. Their ability to align with client values and needs positions them as a compelling choice for businesses seeking effective solutions in customer service. - 1 review for other industry industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Pest Control Co (5.0/5, May 21, 2025): Remote Team Solutions provides customer support services for a pest control company. The team has handled digital and voice communication and identified customer concerns. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/376112) ##### Construction Experience Remote Team Solutions has demonstrated significant expertise in the construction industry, particularly in MEP construction recruitment. Clients appreciate the company's ability to enhance manpower while reducing costs, with one client noting a 30% increase in recruitment efficiency and substantial savings. The firm is praised for its responsiveness, strong alignment with client values, and exceptional service delivery, indicating a reliable partner for businesses seeking to strengthen their recruitment strategy in the construction sector. - 1 review for construction industry - 1 review is 5 stars - Unknown avg. project cost - Recruiting Services for Construction Company (5.0/5, May 6, 2024): Remote Team Solutions provided recruiting services for a construction company. They hired four specialists for the client, including a senior-level recruiter with native-level English. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/286814) ##### Human Resources Experience Remote Team Solutions has received positive feedback from clients in the Human Resources industry, particularly for their expertise in sourcing and employing candidates compliantly across borders. Clients appreciate their timely communication, professionalism, and effective project management, which resulted in successful hires that fit well within teams. Their ability to navigate complex hiring requirements in Mexico has been highlighted as a significant strength, positioning them as a reliable partner for businesses seeking HR solutions. - 1 review for human resources industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Outsourcing & Recruitment for HR Company (5.0/5, Nov 17, 2023): An HR company hired Remote Team Solutions for outsourcing and recruitment. Based on the client's job specs, the team sourced the client with candidates for outsourcing tasks remotely. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/250321) ##### Media Experience Remote Team Solutions has received positive feedback from clients in the Media industry, highlighting their expertise in staffing and design. One CEO praised their team for being responsive, helpful, and going above and beyond to ensure client satisfaction. The overall sentiment reflects strong project management skills and timely deliveries, making them a reliable partner for Media companies seeking to enhance their capabilities. - 1 review for media industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for Media Company (5.0/5, Nov 8, 2023): Remote Team Solutions has provided staff augmentation services for a media company. The team has furnished the client with a dedicated design staff. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/248209) ##### Advertising & marketing Experience Remote Team Solutions has garnered positive feedback in the Advertising & Marketing industry for their exceptional recruitment services. Clients commend their deep understanding of specific needs, meticulous candidate vetting, and strong alignment with company culture. Their commitment to timely communication and personalized support enhances the hiring process, making it efficient and effective. Overall, clients express high satisfaction with the quality of talent provided, indicating Remote Team Solutions as a valuable partner for organizations seeking to enhance their remote teams. - 3 reviews for advertising & marketing industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Developer Recruitment Services for Marketing Agency (5.0/5, Oct 7, 2021): Picking up from the previous vendor, Remote Team Solutions was recruited by a marketing agency to find a full-time developer for them.  [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/28628) - Staff Augmentation for Strategic Digital Agency (5.0/5, Nov 30, 2022): Remote Team Solutions provides staff augmentation services for a strategic digital agency. The client was looking for WordPress web developers and visual designers with experience in web design. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/169656) - Remote Employee Recruitment for Digital Mktg & Web Dev Co (5.0/5, Aug 10, 2023): Remote Team Solutions provided HR services for digital marketing and web development company. The team was responsible for recruiting and managing an executive assistant as a remote employee for the client. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/224415) ##### Retail Experience Remote Team Solutions has received positive feedback from retail clients, particularly for their expertise in team expansion and support. One client highlighted their effective staffing solutions, starting with an executive assistant and evolving to include sales and marketing roles, which significantly aided their growth. The firm's proactive approach to challenges and commitment to client needs have been noted as key strengths, making them a reliable partner for retailers seeking to optimize operations and enhance logistics. - 1 review for retail industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO Services for Handicraft Store (5.0/5, Aug 24, 2022): Remote Team Solutions provides BPO services to help a handicraft store manage their artisans and logistics in Mexico. They've deployed an executive assistant, customer service agent, and digital marketer. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/155317) ##### Business services Experience Remote Team Solutions demonstrates strong expertise in handling labor law compliance and customer care within the Business services industry. Clients commend their ability to navigate complex regulations in Mexico, ensuring legal compliance while providing cost-effective hiring solutions. The company's organized project management and responsive communication contribute positively to client experiences, enhancing productivity and customer retention. Overall, their strengths in labor law and customer support make them a compelling choice for businesses seeking reliable partnerships. - 2 reviews for business services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Pest Control Company (5.0/5, Apr 23, 2022): A pest control company hired Remote Team Solutions to handle their customer support efforts. Their responsibilities include answering our phone calls and responding to customer concerns and needs. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/3038) - Recruitment Services for HR Consulting Firm (5.0/5, Aug 18, 2022): Remote Team Solutions provides recruitment services for an HR consulting firm. They are tasked with building a remote team specialized in Mexican Labor Law to keep the company operations running. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/154666) ##### Real estate Experience Remote Team Solutions has demonstrated significant expertise in the real estate industry, particularly in recruitment and data processing. Clients have praised their responsiveness, collaborative nature, and ability to effectively fill specialized roles, enhancing operational efficiency. Their services have resulted in substantial cost savings and streamlined processes for businesses managing large portfolios, making them a reliable partner for real estate firms seeking to optimize human resources and operational workflows. - 2 reviews for real estate industry - 2 reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost - Data Entry, Processing and Invoicing for Real Estate company (5.0/5, Aug 27, 2019): Remote Team Solutions provides outsourced data entry and HR support for over 50,000 properties on an ongoing basis. Additionally, they update the website, provide invoices, and bids on services as needed for properties. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/32924) - Recruitment Solutions for Real Estate Company (5.0/5, Oct 18, 2021): Remote Team Solutions is providing recruitment services to a real estate firm. So far, they've helped the client hire a customer success manager. They now continue to help the client fill two more positions. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/38491) ##### Food & Beverages Experience Remote Team Solutions has demonstrated strong expertise in the Food & Beverages industry, particularly through their work with a winery to enhance brand identity and e-commerce capabilities. Clients highlighted their effective project management, responsiveness, and comprehensive solutions including website development and marketing services. The engagement reportedly yielded significant results in a short time frame, indicating their potential impact. Overall, their commitment to client needs and proactive approach positions them as a suitable partner for businesses in the Food & Beverages sector. - 1 review for food & beverages industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - App & Web Development for Winery (5.0/5, Dec 28, 2020): Remote Team Solutions developed an e-commerce website and app for a winery. Their team also assisted with the client’s brand identity, videos, marketing, and trademarking. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/146297) ##### Software Experience Remote Team Solutions (RTS) has received positive feedback in the software industry for its strong recruitment processes and responsiveness to client needs. Clients highlighted RTS's ability to understand cultural fit and candidate qualifications, leading to successful hires with high retention rates. Their proactive approach and commitment to client objectives were particularly noted, with many clients expressing trust and satisfaction in their partnership. This expertise in sourcing and managing tech talent makes RTS a compelling choice for businesses seeking to scale their software teams effectively. - 4 reviews for software industry - 4 reviews are 5 stars - Less than $10,000 avg. project cost - Recruitment Services for Property Management Platform (5.0/5, Aug 31, 2021): A property management platform hired Remote Team Solutions to offer recruiting services for their remote team in Mexico. The vendor runs the initial screening and testing of their candidates. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/121563) - Local Recruitment Services for Retail Tech Software Company (5.0/5, Oct 23, 2022): Remote Team Solutions aided a retail tech software company's local recruitment needs. They filled a staffing gap and provided all necessary legal paperwork up to onboarding to support the client's requirements. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/163516) - Technical Position Recruitment for Hyperscale Data Company (5.0/5, Jan 24, 2024): A hyperscale data company has hired Remote Team Solutions to provide recruitment services. The team is entrusted to find a candidate to fill a critical, highly technical position. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/263883) - Staff Aug & Utility Mgmt Services for Utility Mgmt Co (5.0/5, Sep 4, 2025): Remote Team Solutions provides utility management, staff augmentation, and customer support services for a utility management company. The team's tasks include activating accounts, uploading, and paying bills. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/403148) ##### IT Services Experience Remote Team Solutions has received positive feedback in the IT Services industry for their efficient offshore IT resources and strong communication skills. Clients appreciate their cost-effective solutions and the high quality of candidate profiles provided. The vendor has demonstrated expertise in streamlining processes, facilitating effective coordination, and enhancing productivity for clients. Overall, the sentiment is favorable, indicating that Remote Team Solutions is a viable option for businesses seeking reliable IT support. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Personal Assistant Recruitment for IT Offshoring Company (5.0/5, Dec 28, 2020): Remote Team Solutions was tasked with sourcing candidates for an IT company's personal assistant role. Currently, the team's services have been extended to the client's HR department. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/146316) #### 5.0 out of 5.0 rating for cost What Clients Have Said The overall sentiment regarding cost and value for money at Remote Team Solutions is highly positive. Clients consistently highlight the company's affordability and the high quality of service received. For instance, one client noted they chose RTS for their 'good value for cost,' and another emphasized that their total costs were significantly reduced while maintaining quality. Additionally, many clients expressed satisfaction with the results achieved, indicating that the value provided far exceeded their expectations. [Read All Reviews](https://clutch.co/profile/remote-team-solutions?verified=true#reviews) - $10,000 to $49,000 (9 reviews) - Less than $10,000 (3 reviews) - $50,000 to $199,999 (2 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 5 countries - Ireland (1 projects) - Mexico (1 projects) - New Zealand (1 projects) - United States (18 projects) - England (1 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/remote-team-solutions?verified=true#reviews) --- ### [Specialty Answering Service](https://clutch.co/profile/specialty-answering-service) #### 4.7 out of 5 star rating (50 reviews) - 10 - 49 employees - King of Prussia, PA #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 50% Call Center Services - 20% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description Specialty Answering Service is a call center and answering service provider that offers solutions such as handling overflow calls, customer support, and call routing. Reviews highlight their efficient project management, competitive pricing, and responsive customer service. Approximately 90% of reviewers commend their value for cost, while some suggest improvements in communication skills. Overall, they are well-regarded for their reliability and ability to customize services to client needs. [Visit Website](http://www.specialtyansweringservice.net/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Passionate about their work Clients express a strong sentiment regarding the passion Specialty Answering Service (SAS) demonstrates towards their work. One client noted the team's outstanding responsiveness and commitment to addressing challenges, stating, 'SAS demonstrates a passion for stepping up and doing right by their clients.' This enthusiasm is consistently reflected in the culture of the company, which the client found to be vastly different from competitors. Overall, clients appreciate SAS's dedication and collaborative approach in achieving project goals. #### Experience in 15 industries Specialty Answering Service has demonstrated expertise across various industries, including real estate, automotive, financial services, and healthcare. Clients commend their responsiveness, effective communication, and ability to handle after-hours operations, enhancing customer engagement and operational efficiency. Overall sentiment is positive, particularly in real estate and automotive sectors, where their services have led to improved lead management and client communication. Their strong performance in customer service suggests they are well-suited for businesses seeking reliable answering solutions. [Read All Reviews](https://clutch.co/profile/specialty-answering-service?verified=true#reviews) ##### Other industries Experience Specialty Answering Service has received positive feedback from clients in the Other industries sector, highlighting their responsiveness and effective communication. Clients appreciate the company's ability to manage overflow calls and provide after-hours support, significantly improving operational efficiency. Strengths include quality service delivery and a user-friendly approach to managing scripts and call handling. While some reviews suggested areas for improvement, overall sentiment indicates that Specialty Answering Service is a reliable partner for businesses seeking enhanced call management solutions. - 17 reviews for other industries industry - 9 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Scheduling & FAQ Support for Public Benefit Corporation (5.0/5, Jan 20, 2021): Specialty Answering Service provides scheduling and FAQ support for a public benefit corporation. The team handles registration and scheduling for COVID-19 testing and answers phonecall-directed  FAQs. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/41349) - Answering Services for R&D Defense Contractor (5.0/5, Feb 19, 2019): Specialty Answering Services answered calls and forwarded messages to the appropriate internal parties using an email system. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/61628) - SAS is Efficient, Friendly and Upbeat (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/116863) - Specialty Answering Service Saved Us Millions (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/117421) - SAS Increases Productivity and Improves Customer Service (2.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/117469) - Good 24/7 Service (4.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/117954) - Good Computer Intregation (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/118012) - Answering Services for Mental Health Therapy Practice (4.5/5, Jul 10, 2020): Specialty Answering Service provides call center services for a mental health therapy practice. The team is responsible for answering all incoming calls. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/133398) - Year-Round Answering Services for Business Firm (5.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/136666) - Anwering Services for Consumer Product Industry Firm (3.5/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/136882) - Call Center for Truck Leasing Company (4.5/5, Jul 31, 2019): Specialty Answering Service offered call center services for a trucking company to help address after-hours calls.  [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/141229) - After-Hours Answering Service for Trucking Company (3.5/5, Dec 29, 2020): Specialty Answering Service provides after-hours call center services for a trucking company. The team works on answering emergency calls from drivers after business hours.  [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/147020) - Call Center Services for Exterior Remodeling Company (5.0/5, Apr 28, 2023): Specialty Answering Service provides after-hours call center services for an exterior remodeling company. The team is responsible for answering phone calls during non-business hours. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/198122) - Call Center Services for Family Medicine Practice (4.5/5, Mar 7, 2024): Specialty Answering Service provides call center services for a family medicine practice. The team is tasked with handling after-hour calls and forwarding them to the client's team. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/274150) - Outsourced Customer Service for Veterinary Clinic (5.0/5, Apr 18, 2024): Specialty Answering Service provides ongoing outsourced customer services for a veterinary clinic. The team is responsible for screening, message taking, and customer support. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/283354) - Call Center Services for Yard Ramp Co (5.0/5, Oct 14, 2024): Specialty Answering Service provides live receptionist services for a yard ramp company. The team has been responsible for the live receptionist scripting, employee phone systems, and computer applications. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/322286) - Call Center Services for Construction Company (5.0/5, Nov 26, 2025): Specialty Answering Service provides call center services for a construction company. The team is responsible for answering calls and taking messages for the client. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/422281) ##### Real estate Experience Specialty Answering Service has received positive feedback from clients in the real estate industry, highlighting their expertise in handling incoming calls and filtering leads effectively. Clients appreciate the responsive support and efficient communication, which enhance their operational efficiency. The professionalism of the staff and their ability to provide tailored solutions have been especially noted, making Specialty Answering Service a strong candidate for real estate businesses seeking reliable answering services. - 2 reviews for real estate industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - After-Hours Call Services for Property Management Co. (5.0/5, Oct 2, 2020): Specialty Answering Service identified and resolved call routing issues for a multi-tenant commercial real estate company. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/78073) - Call Center Services for Real Estate Company (5.0/5, Jul 31, 2025): Specialty Answering Service provides call center services for a real estate company. The team handles incoming calls from various marketing initiatives, gathers information, and filters calls for the client. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/394746) ##### Automotive Experience Specialty Answering Service has demonstrated strong capabilities in the Automotive industry, particularly in providing effective customer support solutions. Clients have praised their responsiveness and the ability to customize operator scripts, ensuring alignment with specific brand voices. The company’s 24/7 availability has significantly improved client engagement and reduced operational costs for businesses like towing services and EV chargers, making them a reliable partner for Automotive companies seeking scalable communication solutions. - 2 reviews for automotive industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Outsourced Customer Service for Vehicle Charger Manufacturer (5.0/5, Nov 12, 2024): Specialty Answering Service provides outsourced customer support services for an electrical vehicle charger manufacturer. The team is responsible for handling the client's inbound customer calls 24/7. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/330191) - Call Center Services for Towing Company (5.0/5, Apr 2, 2025): Specialty Answering Service provides ongoing call center services for a towing company. The team is responsible for answering phone calls and asking customers the client's required questions. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/364403) ##### Consumer products & services Experience Specialty Answering Service demonstrates strong expertise in the Consumer products & services industry, particularly in enhancing customer support operations. Clients appreciate their automation solutions and effective call routing systems, which allow businesses to outsource significant portions of their customer service. Feedback highlights the company's responsiveness and timely delivery, emphasizing excellent value for pricing. Overall, Specialty Answering Service is seen as a reliable partner for businesses seeking to improve customer engagement and operational efficiency within the sector. - 1 review for consumer products & services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Material Handling Equipment Co (5.0/5, Nov 18, 2024): Specialty Answering Service provides call center services for a material handling equipment company. The team has provided operators to answer calls for the client and set up an automated call routing system. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/331927) ##### Financial services Experience Specialty Answering Service has received positive feedback from clients in the Financial services industry, highlighting their expertise in handling after-hours calls and providing robust call scripting support. Clients commend the company's attentive customer service, transparent billing practices, and the effectiveness of their communication tools. Overall, Specialty Answering Service is recognized as a valuable partner that enhances operational efficiency for financial service providers, making them a suitable choice for businesses seeking reliable call management solutions. - 4 reviews for financial services industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Freed Up Billing Time for the Company (4.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/118216) - Call Center Services for Financial Services Company (5.0/5, Sep 28, 2022): Specialty Answering Service provides ongoing call center services for a financial services firm. Their main task is to handle incoming and outgoing calls on a regular basis. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/160097) - Call Center Services for Insurance Company (5.0/5, Jul 12, 2023): Specialty Answering Service has provided call center services for an insurance company. The team has helped with after-hours calls and built the call script. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/215964) - Call Center Services for Tax Consulting Firm (5.0/5, Aug 5, 2024): Specialty Answering Service provided call center services for a tax consulting firm. The tasks included answering calls outside the client's working hours, updating scripts, and sending information. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/305186) ##### Telecommunications Experience Specialty Answering Service has garnered positive feedback in the Telecommunications industry for its effective call answering and routing capabilities, enabling clients to present a professional front. Clients appreciate their alignment with business values, budget-friendly pricing, and the ability to customize services. The seamless integration of their services enhances operational efficiency, allowing businesses to manage leads and prospects effectively. Overall, Specialty Answering Service is seen as a reliable partner for businesses seeking to elevate their telecommunications functions. - 1 review for telecommunications industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Telecommunications Company (5.0/5, Oct 23, 2023): Specialty Answering Service provides ongoing call center services for a telecommunications company. The team handles the routing of calls to team members for sales, support, and more. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/243375) ##### Business services Experience Specialty Answering Service has garnered positive feedback in the Business services industry for its exceptional customer service and responsiveness. Clients commend the company for effectively managing after-hours calls and ensuring timely communication through various channels. Their expertise in handling urgent inquiries and prioritizing messages has led to reduced voicemail hangups and enhanced operational efficiency. Overall, Specialty Answering Service is viewed as a reliable partner capable of significantly impacting business operations through its comprehensive answering services. - 3 reviews for business services industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Call Support for Business Service Firm (5.0/5, Dec 27, 2019): Specialty Answering Service provides after-hours answering services for a business service provider. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/109411) - Answering Service for Property Management Company (5.0/5, Jul 23, 2020): Specialty Answering Service offers after-hours call answering services for a property management company. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/143741) - Call Center Services for Writing Services Company (5.0/5, Apr 12, 2023): A professional writing company hired Specialty Answering Service for their call center services. The team is responsible for answering and resolving customer issues through email and text. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/194114) ##### Legal Experience Specialty Answering Service has received positive feedback from clients in the Legal industry, emphasizing its expertise in providing seamless answering and calendaring services. Clients appreciate the significant value added to their operations, enabling better lead conversion while minimizing interruptions. The service allows law firms to maintain a professional image without the overhead of a full-time receptionist. Overall, clients express satisfaction with the responsiveness and adaptability of Specialty Answering Service, making it a suitable choice for legal practices seeking efficient call management. - 2 reviews for legal industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Answering & Calendar Services for Law Firm (5.0/5, Apr 10, 2020): A law firm hired Specialty Answering Services to answer phones. They provide answering and calendaring services. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/56410) - Call Center Services for Law Firm (5.0/5, Jan 21, 2020): To reduce the administrative burden of responding to phone calls, Specialty Answering Service served as a virtual secretary. They answered every call and transferred legitimate inquiries to the right resource. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/122196) ##### Utilities Experience Specialty Answering Service demonstrates significant expertise in the Utilities industry, particularly in providing emergency phone answering services. Clients appreciate their quick response times and professionalism, highlighting the company's ability to adapt to specific needs and maintain excellent communication. Feedback indicates a strong confidence in their service, with clients noting successful implementation and effective collaboration. Overall, Specialty Answering Service is well-regarded for enhancing customer service operations in the Utilities sector. - 2 reviews for utilities industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Answering Service Support for Municipal Water Utility (5.0/5, Oct 23, 2019): Specialty Answering Service provided call answering services for a municipal water utility so they could answer emergencies during off-hours.  [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/70698) - Customer Support for Utilities Company (5.0/5, Jul 2, 2019): Specialty Answering Service provides customer service associates and phone answering services. Working during the night and on holidays and weekends, their staff ensures 24/7 coverage. This review was updated by the client on July 23, 2019. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/126532) ##### Advertising & marketing Experience Specialty Answering Service has received positive feedback from clients in the Advertising & marketing industry for their reliable and cost-effective answering services. Clients appreciate the company's 24/7 availability, which significantly enhances their operational efficiency by ensuring all calls are answered promptly. The seamless communication and lack of delays between teams further underscore Specialty Answering Service's strengths, making it a strong contender for businesses seeking dependable support in the Advertising & marketing sector. - 1 review for advertising & marketing industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Answering Services for SMM Agency (5.0/5, Sep 17, 2019): Specialty Answering Service provides answering services for a social media marketing (SMM) agency. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/47310) ##### Information technology Experience Specialty Answering Service has received positive feedback from clients in the Information technology industry, highlighting their expertise in automating inbound call flows. Clients appreciate their attentive and professional approach, which contributes to effective communication and operational efficiency. The company is praised for maintaining high service levels over time, indicating reliability and consistency in performance. Overall, Specialty Answering Service is well-positioned to support businesses in the Information technology sector looking for dependable call management solutions. - 2 reviews for information technology industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for IT Firm (5.0/5, Sep 17, 2019): Specialty Answering Service worked on scripted inbound call flows for an IT services company.  [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/46503) - Customers are Impressed with SAS (5.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/117971) ##### Hospitality & leisure Experience Specialty Answering Service has received critical feedback from clients in the Hospitality & leisure industry, particularly regarding their call handling and adherence to scripts. Clients have reported unprofessional conduct, prolonged hold times, and inconsistent billing practices, leading to customer dissatisfaction and a negative impact on their businesses. Overall, the feedback suggests that potential clients in the Hospitality & leisure industry should carefully consider these issues before engaging with Specialty Answering Service. - 1 review for hospitality & leisure industry - Less than $10,000 avg. project cost - Answering Services for Residential & Commercial Cleaning Firm (0.5/5, Apr 9, 2018): Specialty Answering Service was contracted to provide answering services for customers calling to schedule or reschedule appointments during a four-month engagement.   [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/66725) ##### Manufacturing Experience Specialty Answering Service has received positive feedback from clients in the Manufacturing industry for its effective call handling and dispatch services, significantly reducing operational costs. Clients report substantial savings in manhours and enhanced communication efficiency, allowing them to focus on core business activities. Strengths highlighted include professionalism, courteous customer service, and adaptability to specific business needs. Overall, Specialty Answering Service is viewed as a valuable partner for manufacturing companies seeking to optimize their inbound call management and increase profitability. - 3 reviews for manufacturing industry - 2 reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost - IVR and Call Answering Services for Manufacturing Company (4.5/5, Dec 24, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/37138) - Delivery Tracking & Order Processing for Food Manufacturer (5.0/5, Aug 11, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/136623) - Inbound Appointment Scheduling for Food Product Producer (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/146642) ##### Arts, entertainment & music Experience Specialty Answering Service has received positive feedback from clients in the Arts, entertainment & music industry, highlighting their expertise in providing tailored communication solutions. Clients appreciate their responsiveness and ability to manage high call volumes, which significantly enhances operational efficiency. The company's strengths lie in its dedicated support and understanding of industry-specific needs, making it a valuable partner for businesses seeking reliable answering services in this dynamic sector. - 2 reviews for arts, entertainment & music industry - Less than $10,000 avg. project cost - Great Live Answering Service (3.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/117329) - Good Performance and Information For Our Callers (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/118227) #### 3.7 out of 5.0 rating for cost What Clients Have Said Clients generally express satisfaction with the value provided by Specialty Answering Service, noting that their pricing aligns well with budgetary constraints. Feedback highlights the company's responsiveness and quality of service, with one client stating, "their pricing fit our budget and they offered good value for the cost." Another remarked on the "excellent value for the pricing." However, there are mentions of occasional dissatisfaction with specific staff performance, indicating a need for consistent training. Overall, the sentiment is positive regarding cost-effectiveness. [Read All Reviews](https://clutch.co/profile/specialty-answering-service?verified=true#reviews) - Less than $10,000 (30 reviews) - $10,000 to $49,000 (3 reviews) - $10,000,000 + (3 reviews) - $200,000 to $999,999 (2 reviews) #### Completed projects in 2 countries - Canada (1 projects) - United States (42 projects) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/specialty-answering-service?verified=true#reviews) --- ### [Go Answer](https://clutch.co/profile/go-answer) #### 4.3 out of 5 star rating (16 reviews) - 1,000 - 9,999 employees - Garden City, NY #### Services Provided - Allocation of Expertise by Percentage - 70% Call Center Services - 30% Customer Service Outsourcing #### Company description Go Answer is an answering service company offering inbound call handling, chat support, and customer service solutions. The reviews reflect a high satisfaction rate, with clients noting enhanced professionalism and reliability—over 80% of reviews highlight responsiveness and quality of service. Many clients report significant cost savings, with several indicating reduced expenses by up to 66%. Areas for improvement include expanded bilingual capabilities and training transparency. [Visit Website](https://www.goanswer.io/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reliable Clients consistently highlight Go Answer's reliability as a key strength, noting their impressive performance in handling peak call volumes and maintaining low error rates. One client stated, "The main thing we find impressive is their reliability," contrasting it with their previous call center experience. Additionally, they commend Go Answer's communication and responsiveness to last-minute requests, reinforcing an overall positive sentiment regarding their dependability in service delivery. - Call Center Services for E-Commerce Retailer (5.0/5, Aug 13, 2021): The main thing we find impressive is their reliability. Our previous call center prior to hiring Go Answer, wasn’t very reliable. Go Answer is also extremely communicative, and they often accomplish last-minute requests. [Read Full Review](https://clutch.co/go-to-review/go-answer/107204) #### Experience in 9 industries Go Answer has garnered positive feedback across multiple industries, including legal, financial services, hospitality, and other sectors. Clients appreciate their professionalism, responsiveness, and ability to enhance customer interactions. In the legal field, firms highlighted improved lead quality and client engagement. Financial services clients noted significant cost savings and efficient communication. Overall, Go Answer is well-suited for businesses seeking high-quality answering services, particularly in industries requiring empathetic and articulate communication. [Read All Reviews](https://clutch.co/profile/go-answer?verified=true#reviews) ##### Legal Experience Go Answer has proven to be an effective partner for law firms, delivering high-quality answering services that enhance client interactions in the Legal industry. Clients commend Go Answer for their professionalism, responsiveness, and the ability to handle sensitive situations with care. The service has led to increased lead quality and client conversion rates, reflecting a strong positive impact on business operations. Overall, firms seeking reliable, empathetic communication services may find Go Answer to be an excellent fit. - 2 reviews for legal industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Answering Services for Personal Injury Law Firm (4.5/5, Jul 29, 2021): Go Answer provides after-hours answering services to a law firm. They answer current clients and conduct questionnaires with potential clients to gather information on their claims. [Read Full Review](https://clutch.co/go-to-review/go-answer/94798) - Call Center Service for Law Firm (5.0/5, Aug 23, 2021): A law firm was looking to upgrade their high-level answering services, so they hired Go Answer for their call center services. The team was instructed to have a personable and empathic method of taking calls. [Read Full Review](https://clutch.co/go-to-review/go-answer/114413) ##### Financial services Experience Go Answer has garnered positive feedback from clients in the Financial services industry for its effective and responsive call handling capabilities. Clients highlight the company's expertise in managing high call volumes, particularly during peak periods, resulting in significant cost savings and reliable service. Users have noted outstanding communication and a commitment to meeting urgent requests, making Go Answer a strong partner for financial organizations seeking to enhance customer engagement and operational efficiency. - 4 reviews for financial services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for E-Commerce Retailer (5.0/5, Aug 13, 2021): Go Answer was hired by an e-commerce retailer as their primary call center for their business. The team provides about 120 agents during peak hours and handles 75% of their customers' calls. [Read Full Review](https://clutch.co/go-to-review/go-answer/107204) - Call Center Service for Bank (5.0/5, Aug 18, 2021): A bank needed a reliable cost-effective roll-over receptionist and call center services to give customers human assistance even during times of high call volume. They hired Go Answer for the project. [Read Full Review](https://clutch.co/go-to-review/go-answer/110813) - After Hours Answering For Financial Services (3.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/118312) - Numerous Answering Services for Financial Firm (4.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/136913) ##### Other industries Experience Go Answer has received positive feedback in the Other industries sector, highlighting its expertise in delivering quality customer service and cost savings. Clients appreciate the effective and prompt support provided, noting significant time and financial savings of approximately $1,500 monthly. The company's strengths lie in its responsiveness and ability to meet clients' service needs, making it a potentially valuable partner for businesses seeking to enhance their operational efficiency and customer satisfaction. - 4 reviews for other industries industry - $200,000 – $999,999 avg. project cost - Customer Relations Support for Enterprise (4.0/5, Dec 22, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/37005) - Great Plans and Pricing (3.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/118329) - Go Answer Was the Best Value (4.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/118331) - Live Answering Help for Healthcare Company (3.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/118336) ##### Hospitality & leisure Experience Go Answer has demonstrated significant expertise in the Hospitality & leisure industry by effectively managing high volumes of inbound calls, which has enabled clients to reduce labor costs. Client feedback highlights that while the team may lack some experience compared to in-house staff, they improve operational efficiency and streamline communication. Overall, Go Answer is recognized for its capacity to enhance productivity and deliver financial savings for businesses within this sector. - 1 review for hospitality & leisure industry - $10,000,000 + avg. project cost - Telecommunications Services for Hospitality Company (4.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/146388) ##### Real estate Experience Go Answer has received positive feedback from clients in the Real estate industry, highlighting their expertise in providing responsive and efficient customer support. Clients appreciate their ability to handle inquiries professionally, which has led to enhanced client satisfaction and improved operational efficiency. Overall, the sentiment reflects that Go Answer is a valuable partner for businesses in the Real estate sector, offering reliable services that contribute significantly to their success. - 1 review for real estate industry - Less than $10,000 avg. project cost - Go Answer Never Misses a Call (4.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/118325) ##### Business services Experience Go Answer has demonstrated strong expertise in providing tailored solutions within the Business services industry. Clients have praised the company's responsiveness and effectiveness in addressing specific challenges, resulting in improved operational efficiency. The overall sentiment reflects a high level of satisfaction, indicating that Go Answer is a reliable partner for businesses seeking to enhance their service capabilities and streamline processes. - 2 reviews for business services industry - Less than $10,000 avg. project cost - Intuitive and Easy to Use Service (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/118307) - Beyond Expectations Customer Service (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/118309) ##### Retail Experience Go Answer has received positive feedback from various clients in the Retail industry, highlighting their expertise in customer service and operational support. Clients appreciate Go Answer's ability to enhance customer engagement and streamline communication processes. The company's strengths lie in its responsiveness, professionalism, and tailored solutions, which have contributed significantly to improving client satisfaction and overall business performance in the Retail sector, making them a strong candidate for businesses seeking reliable support. - 1 review for retail industry - Less than $10,000 avg. project cost - Live Agents and Email Answering for Retail Firm (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/118301) ##### Education Experience Go Answer has received positive feedback in the Education industry for its expertise in providing effective communication solutions. Clients highlight the company's responsiveness and ability to tailor services to meet specific educational needs. The overall sentiment reflects satisfaction with the impact Go Answer has made in enhancing operational efficiency and student engagement, making them a suitable partner for organizations looking to improve their educational services. - 1 review for education industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Fantastic Service and No Call Queues (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/116830) #### 1.8 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Go Answer as offering good value for money, with notable cost savings compared to previous providers. One client reported a 66% reduction in costs, while another stated they saved approximately $1,500 monthly. Despite the potential for higher expenses depending on usage, the sentiment is largely positive, emphasizing that clients receive quality service that justifies the investment. Overall, Go Answer is viewed as a reliable and professional choice for answering services. [Read All Reviews](https://clutch.co/profile/go-answer?verified=true#reviews) - Less than $10,000 (10 reviews) - $50,000 to $199,999 (2 reviews) - $1,000,000 to $9,999,999 (1 reviews) - $10,000,000 + (1 reviews) #### Completed projects in 16 cities - Pensacola, Florida (1 projects) - Winter Garden, Florida (1 projects) - Kansas City, Missouri (1 projects) - Nashville, Tennessee (1 projects) - Chicago, Illinois (1 projects) - Park Forest, Illinois (1 projects) - West New York, New Jersey (1 projects) - New York City, New York (1 projects) - South Milwaukee, Wisconsin (1 projects) - Santa Ana, California (1 projects) - Portland, Oregon (1 projects) - Pittsburgh, Pennsylvania (1 projects) - Manassas, Virginia (1 projects) - Bridgeton, Missouri (1 projects) - Flushing, New York (1 projects) - Pound, Virginia (1 projects) This provider is available in 2 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/go-answer?verified=true#reviews) --- ### [Significo](https://clutch.co/profile/significo) #### 5 out of 5 star rating (6 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 50 - 249 employees - Zagreb, Croatia #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 40% Call Center Services - 40% CRM Consulting and SI - 10% Customer Service Outsourcing #### Company description Significo is a customer service outsourcing company known for its expertise in enhancing customer satisfaction and loyalty programs. Reviews highlight their reliability and efficiency, with 100% of clients mentioning timely project delivery and responsiveness. Approximately 67% of reviewers emphasize their alignment with client values and appreciation for their passion and expertise in service delivery. [Visit Website](https://www.significo.hr/en/) #### Receptive Client feedback highlights Significo's strong receptiveness, noting their quick and consistent communication throughout the project. One client emphasized that the team was 'very receptive' and responded to needs in real time. Additionally, they appreciated that all deliverables were met on time, further showcasing the company's commitment to client satisfaction. Overall, the sentiment reflects a positive experience with Significo's responsiveness and alignment with client goals. - Call Center Services for Automotive Services Company (5.0/5, Jun 26, 2025): They were very receptive and consistent with their communication. If there are, they respond in real time and quick. [Read Full Review](https://clutch.co/go-to-review/significo/385359) #### Experience in 2 industries Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries. [Read All Reviews](https://clutch.co/profile/significo?verified=true#reviews) ##### Automotive Experience Significo demonstrates strong expertise in the Automotive industry, particularly in customer support and after-sales services. Clients appreciate their timely project management and consistent communication, which have led to measurable improvements in customer satisfaction and increased sales. The company is recognized for its value-driven approach and alignment with client values, making it a suitable partner for automotive businesses seeking to enhance customer engagement and operational efficiency. - 2 reviews for automotive industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Support Services for Car Dealer (5.0/5, Dec 6, 2023): Significo provides customer support services to a car dealer. They communicate general information about the client's products and services to end clients and forward information for second-level services. [Read Full Review](https://clutch.co/go-to-review/significo/254316) - Call Center Services for Automotive Services Company (5.0/5, Jun 26, 2025): Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. [Read Full Review](https://clutch.co/go-to-review/significo/385359) ##### Energy & natural resources Experience Significo has demonstrated strong expertise in the Energy & Natural Resources sector, particularly in enhancing customer care for INA d.d. Their commitment to seamless service, rapid adaptability, and emphasis on customer satisfaction has led to measurable improvements in loyalty program engagement and reduced response times. Clients appreciate Significo's reliability, passion, and alignment with company values, suggesting they are well-suited for businesses seeking to optimize customer experience in this industry. - 1 review for energy & natural resources industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support Services for Oil & Gas Company (5.0/5, Feb 15, 2024): Significo provides customer support services for an oil and gas company's users through email and phone. The team processes inquiries, provides users with information, and exchanges and allocates coupons. [Read Full Review](https://clutch.co/go-to-review/significo/269143) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency. [Read All Reviews](https://clutch.co/profile/significo?verified=true#reviews) - Less than $10,000 (1 reviews) - $50,000 to $199,999 (1 reviews) --- ### [Appointment Setter Online](https://clutch.co/profile/appointment-setter-online) #### 5 out of 5 star rating (54 reviews) - $1,000+ minimum project size - 1,000 - 9,999 employees - New York, NY #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 20% Call Center Services - 55% Sales Outsourcing #### Company description Appointment Setter Online is a lead generation company specializing in appointment setting services. Across their reviews, 100% of clients report increased lead quality and conversion rates. Clients consistently praise their professionalism, persistence, and effective communication, with 70% highlighting their ability to deliver qualified, relevant appointments. Minor suggestions for improvement include more detailed analytics and frequent progress summaries, though satisfaction remains high overall. [Visit Website](https://appointmentsetteronline.com/inbound-calling-services/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-inbound) #### Accessible Clients have expressed a positive sentiment regarding the accessibility of Appointment Setter Online. Feedback highlights their team's responsiveness and flexibility, with clients noting that they adapted quickly to changes in messaging and target criteria. One client specifically mentioned the dedicated account manager's consistent availability and readiness to assist. Overall, clients appreciate the clear communication and proactive approach, indicating a strong commitment to being accessible throughout the project duration. #### Experience in 15 industries Appointment Setter Online has demonstrated expertise across various industries, including Electric, Education, Automotive, Legal, and Construction. Clients highlighted their strengths in lead qualification, appointment setting, and tailored communication, resulting in improved conversions and efficiency. Overall sentiment is positive, with particular praise for their adaptability and understanding of industry-specific needs. Their impact is notably strong in sectors like Education and Automotive, making them a suitable choice for clients seeking effective appointment setting solutions. [Read All Reviews](https://clutch.co/profile/appointment-setter-online?verified=true#reviews) ##### Construction Experience Clients in the Construction industry consistently praise Appointment Setter Online for their expertise in lead generation and appointment setting. The company demonstrates a strong ability to understand client needs, resulting in high-quality leads and increased project bookings. Reviewers highlight their effective communication, professionalism, and adaptability, contributing to significant business growth. Overall, the sentiment is overwhelmingly positive, suggesting that Appointment Setter Online is a reliable partner for businesses looking to enhance their client outreach and conversion rates. - 4 reviews for construction industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Appointment Setting Services for Garage Repair Services Co (5.0/5, Oct 30, 2025): Appointment Setter Online provides appointment setting services for a garage repair services company. The team handles 50% of outbound calls and runs ads for inbound leads who submit inquiries. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/416815) - Back Office Outsourcing for Construction Company (5.0/5, Dec 19, 2025): Appointment Setter Online provided appointment-setting services for a construction company. The team was responsible for lead generation, managing outreach campaigns, and scheduling appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/426690) - Appointment Setting Services for Renovation & Flooring Co (5.0/5, Dec 20, 2025): Appointment Setter Online provided appointment-setting services for a renovation and flooring company. The team handled lead outreach, initial contact with prospects, follow-ups, and scheduled appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/426799) - Appointment Setting Services for Renovation Company (5.0/5, Dec 20, 2025): Appointment Setter Online provided appointment-setting services for a renovation company. The team reached out to prospects and potential customers, managed follow-ups, and scheduled appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/426805) ##### Agriculture Experience The company has demonstrated strong expertise in the Agriculture industry, particularly in enhancing lead generation and appointment setting for tree care and landscaping services. Clients commend their organized project management, responsiveness, and effective communication, which led to increased consultations and improved sales efficiency. Overall sentiment reflects satisfaction with their service quality, making them a suitable partner for businesses in the Agriculture sector looking to optimize operations and customer engagement. - 1 review for agriculture industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Appointment Setting for Tree Care & Landscaping Co (5.0/5, Dec 22, 2025): Appointment Setter Online provided outbound and inbound calling support, lead outreach, and qualified appointment scheduling for a tree care and landscaping company. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/427025) ##### Electric Experience Appointment Setter Online demonstrated significant expertise in the Electric industry by effectively managing lead qualification and appointment scheduling for PA Electrical Commissioning. Clients praised the team's structured process, clear communication, and ability to understand technical service needs. The positive impact on lead conversion rates and time savings for internal teams highlights their strengths in enhancing operational efficiency. Overall, their alignment with industry values and commitment to delivering relevant leads positions them as a strong partner for businesses in the Electric sector. - 1 review for electric industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Lead Gen/Appointment Setting for Electrical Commissioning Co (5.0/5, Mar 27, 2026): Appointment Setter Online provided lead qualification and appointment-setting services for an electrical commissioning company. The team was responsible for outreach, inquiries, and calendar scheduling. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/446088) ##### Financial services Experience Appointment Setter Online has demonstrated strong expertise in the Financial services industry, particularly in lead generation and appointment setting. Clients commend their proactive approach, effective communication, and consistent project management, resulting in improved lead quality and conversion rates. Their ability to maintain professional interactions and follow-ups has positively impacted client pipelines. Overall, the company is viewed as a dependable partner for businesses seeking to enhance their client acquisition strategies in the Financial services sector. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation & Appointment-Setting Services for HVAC Co (5.0/5, Mar 27, 2026): Appointment Setter Online provided lead generation and appointment-setting services for an HVAC company. The team managed outreach campaigns, contacted potential clients, and scheduled appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/446093) ##### Consumer products & services Experience Appointment Setter Online has demonstrated significant expertise in the Consumer Products & Services industry through their effective appointment scheduling and customer outreach capabilities. Clients, such as Jolly Appliance, report increased bookings and improved revenue thanks to their reliable services. The team's professionalism, quick response times, and thorough understanding of client needs have resulted in positive feedback, indicating they are a strong fit for businesses seeking to enhance customer engagement and operational efficiency. - 2 reviews for consumer products & services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Locksmith Services Company (5.0/5, Jul 9, 2025): Appointment Setter Online provides call center services for a locksmith services company. The team gathers details and schedules appointments on the client's calendar and CRM for the nearest specialist. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/388806) - Call Center & Sales Outsourcing for Appliance Repair Company (5.0/5, Nov 24, 2025): Appointment Setter Online provided outbound call services for an appliance repair company. The team handled customer outreach, follow-up calls, appointment scheduling, and generating qualified leads. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/421726) ##### Software Experience Appointment Setter Online has demonstrated strong expertise in the Software industry, particularly in supporting companies like Backendz Software with tailored outreach and customer engagement. Clients highlight their detail-oriented management, effective training on complex programming languages, and responsive service. Overall, the sentiment is positive, with customers expressing satisfaction regarding the company's ability to learn and adapt to specific client needs, making them a valuable partner for IT firms seeking reliable appointment-setting solutions. - 1 review for software industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Software Dev Co (5.0/5, Jun 10, 2025): Appointment Setter Online provides cold calling and phone support services for a software development company. The team has used HubSpot and PhoneBurner to manage outreach and receive calls. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/380919) ##### Dental Experience Appointment Setter Online has demonstrated significant expertise in the Dental industry, as evidenced by a 40%-46% increase in appointment setting for a dental services provider. Clients commend their punctuality, professionalism, and responsiveness, noting they consistently exceed KPIs. The seamless integration with CRM systems enhances operational efficiency. Overall, their strong performance and client satisfaction suggest they are a valuable partner for businesses seeking to boost customer engagement and appointment scheduling in the Dental sector. - 1 review for dental industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Appointment Setting for Dental Services Company (5.0/5, Aug 14, 2025): Appointment Setter Online provides appointment-setting services for a dental services provider. They contact leads and customers through the client's CRM and Google Sheets. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/398347) ##### Roofing Experience Appointment Setter Online has demonstrated significant expertise in the roofing industry, as evidenced by client feedback highlighting their effective appointment-setting capabilities. Clients report an increase in booked appointments and a high conversion rate of leads, attributing these successes to the team's thorough training and understanding of the roofing business. Their proactive communication and efficient onboarding process further enhance their value. Overall, potential clients in the roofing sector can expect a knowledgeable and impactful partnership. - 1 review for roofing industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Appointment Setting for Roofing Co (5.0/5, Jul 9, 2025): A roofing company has hired Appointment Setter Online for appointment-setting services. The team has called leads and reached out to them via email. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/388851) ##### Business services Experience Appointment Setter Online has received positive feedback within the Business services industry, particularly from cleaning and appliance repair companies. Clients commend their responsiveness, cost-effectiveness, and ability to significantly increase booking volumes and reduce missed leads. Their project management is noted as smooth and professional, with timely communication and adaptations to specific client needs. Overall, they are viewed as a strong partner for businesses seeking efficient appointment-setting solutions. - 2 reviews for business services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Appointment Setting Services for Cleaning Company (5.0/5, Jun 23, 2025): Appointment Setter Online provides appointment-setting services for a cleaning services company. The team contacts leads and books appointments. They also manage the dispatching of the technicians for the jobs. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/384388) - Appointment Setting for Appliance Repair Company (5.0/5, Dec 6, 2025): Appointment Setter Online provided appointment-setting services for an appliance repair company. The team scheduled and confirmed service appointments, as well as sent reminders to reduce no-shows. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/424038) ##### Research Experience Appointment Setter Online has demonstrated strong expertise in managing client inquiries and appointment setting within the Research industry. Clients have praised their ability to handle high volumes of leads efficiently, achieving a lead conversion rate exceeding 90%. Their team is noted for quick learning and effective communication, which significantly contributes to operational success. Overall, the company is viewed positively for its focused approach and cost-effective services, making it a suitable partner for businesses needing reliable appointment setting support. - 1 review for research industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Services & Sales Outsourcing for Resume Writing Co (5.0/5, Jun 9, 2025): A resume company has hired Appointment Setter Online to manage their calls, chats, and emails. The team has also made outbound calls and answered the inquiries. Currently, they answer calls in the evenings. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/380554) ##### Publishing Experience Appointment Setter Online demonstrates notable expertise in the Publishing industry, particularly in sales support and outreach for authors. Clients commend their effective communication and adaptability, which foster improved connections with bookstores and readers. The company’s courteous approach towards authors and its ability to enhance online visibility are highlighted strengths. However, some feedback suggests that more targeted outreach to specific genres could further optimize outcomes, making them a suitable partner for authors seeking growth in their market presence. - 1 review for publishing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sales Support Services for Book Author (5.0/5, Apr 11, 2025): Appointment Setter Online provided sales support services for a book author. The team was responsible for marketing the client's books to potential readers and retailers through outreach and sales calls. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/366639) ##### Non-profit Experience Clients in the Non-profit sector commend Appointment Setter Online for their professionalism, responsiveness, and personalized approach to outreach. Their expertise in improving donor engagement and scheduling has led to significant increases in meetings and pledges, demonstrating a clear impact on fundraising efforts. The company’s commitment to understanding the mission of their clients and aligning outreach strategies with organizational values has been particularly noted, making them a strong candidate for non-profit organizations seeking effective partnership. - 2 reviews for non-profit industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Nonprofit Organization (5.0/5, Nov 29, 2025): Appointment Setter Online provided call center services for a nonprofit organization. The team handled end-to-end outreach, including contacting potential donors, scheduling meetings and follow-up calls. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/422728) - Call Center Services for Nonprofit Organization (5.0/5, Dec 17, 2025): Appointment Setter Online provided call center services for a nonprofit organization. The team managed outreach to leads, followed up with inquiries, qualified prospects, and scheduled appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/426213) ##### Medical Experience Appointment Setter Online has demonstrated strong expertise in the Medical industry, notably enhancing customer service for clients like Oppenheimer Plastic Surgery. They have successfully improved call resolution, customer satisfaction, and booking rates by 30%-40%. Clients commend their efficient project management and timely delivery, reflecting their commitment to quality service. Overall, the positive feedback indicates that Appointment Setter Online is a reliable partner for medical businesses seeking to optimize customer engagement. - 1 review for medical industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Plastic Surgery Company (5.0/5, Sep 3, 2025): Appointment Setter Online provides customer service outsourcing for a plastic surgery company. The team has built their product knowledge based on the client's training and offers phone and live chat support. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/403122) ##### Advertising & marketing Experience Appointment Setter Online has received positive feedback in the Advertising & Marketing industry for their expertise in B2B appointment setting and sales conversion. Clients report a significant increase in sales and qualified appointments, with one noting a 68.7% rise in appointment settings. The team's professionalism, quick adaptability, and effective communication have been highlighted as strengths. Overall, the sentiment is highly favorable, making them a strong candidate for businesses looking to enhance their marketing efforts and sales pipeline. - 5 reviews for advertising & marketing industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Appointment Setting & Sales Outsourcing for Publishing Co (5.0/5, Jul 4, 2025): Appointment Setter Online provides sales outsourcing and appointment setting services for a publishing company. The team generates leads using the client's scripts and product details to improve revenue. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/387522) - Social Media Mktg & Sales Outsourcing for Marketing Agency (5.0/5, Jul 8, 2025): Appointment Setter Online provided appointment setting and sales outsourcing services for a marketing agency. The team set up phone calls with leads via LinkedIn and social media platforms and closed sales.  [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/388465) - Call Center Services for Marketing Agency (5.0/5, Jul 14, 2025): A marketing agency has hired Appointment Setter Online to conduct cold calls. The team is responsible for calling leads, answering queries, and filling out forms using the client's CRM system. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/389855) - Appointment Setting & Sales Outsourcing for Marketing Agency (4.5/5, Aug 5, 2025): Appointment Setter Online provides B2B appointment-setting services for a marketing company. The team helps the client close sales using email, chat, and phone calls. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/395821) - Call Center Services for Marketing Company (5.0/5, Dec 3, 2025): Appointment Setter Online was hired by a marketing company to manage their appointment-setting process. The team was responsible for prospect research, outreach, lead qualification, and follow-ups. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/423267) ##### Nonprofit Experience The feedback from clients in the Nonprofit sector highlights Appointment Setter Online's expertise in lead generation and appointment-setting, particularly for organizations like early childhood education consultancies. Clients commend their organized project management, responsiveness, and adaptability to feedback, resulting in increased booked appointments and improved sales pipelines. Overall, the sentiment is highly positive, positioning Appointment Setter Online as a strong fit for nonprofit organizations seeking effective outreach solutions. - 1 review for nonprofit industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Early Education Company (5.0/5, Dec 6, 2025): Appointment Setter Online provided lead generation services for an early education company. The team identified and contacted potential leads, conducted initial qualification, and scheduled discovery calls. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/424032) ##### Home Services Experience Appointment Setter Online excels in the Home Services industry, providing targeted appointment setting and sales coaching. Clients appreciate their budget-friendly pricing and specialized approach, with representatives trained to connect effectively based on regional accents. The owner of Garage Pro USA highlights their exceptional project management, timely delivery, and seamless communication. Overall, the positive sentiment indicates that Appointment Setter Online is a reliable partner for businesses seeking to enhance their sales and customer engagement in the Home Services sector. - 1 review for home services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Appointment Setting & Sales Closing for Home Services Co (5.0/5, Aug 18, 2025): Appointment Setter Online provides appointment-setting services for a home services company. The team provides appointment setters and a closer who work on calls, text messages, and emails. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/399160) ##### Legal Experience Appointment Setter Online has demonstrated significant expertise in the Legal industry by effectively managing appointment scheduling and lead qualification for law firms. Clients report a marked increase in booked consultations and lead quality, allowing legal teams to focus on their core responsibilities. Their professionalism and timely communication have been particularly praised, making them a suitable choice for legal firms seeking to enhance operational efficiency and client engagement. - 2 reviews for legal industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center & Sales Outsourcing Services for Law Firm (5.0/5, Sep 3, 2025): Appointment Setter Online provides appointment scheduling and sales closing services for a law firm. The team has created scripts and trained their resources, delivering details about interested end customers. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/403085) - Back Office Outsourcing for Law Firm (5.0/5, Feb 3, 2026): Appointment Setter Online provided back-office support for a law firm. The team screened potential clients, scheduled qualified appointments, and followed up on inbound and outbound leads. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/433672) ##### Automotive Experience Feedback from automotive industry clients highlights Appointment Setter Online's expertise in lead generation and appointment setting, particularly in towing, detailing, and truck repair services. Clients commend their ability to deliver high-quality, qualified leads, resulting in increased appointment bookings and improved conversion rates. The company's organized project management and responsive communication further enhance their reputation. Overall, clients express satisfaction with the services provided, indicating that Appointment Setter Online is a strong contender for businesses seeking growth in the automotive sector. - 3 reviews for automotive industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Auto Detailing Company (5.0/5, Dec 18, 2025): Appointment Setter Online provided appointment-setting services for an auto detailing company. The team reached out to inquiries, qualified interested clients, scheduled appointments, and followed up on leads. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/426392) - Back Office Outsourcing for Towing Company (5.0/5, Feb 2, 2026): Appointment Setter Online provided back-office support for a towing company. Their team handled outreach, qualified prospects, and scheduled appointments with potential customers. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/433427) - Back Office Outsourcing for Truck Repair Company (5.0/5, Mar 26, 2026): Appointment Setter Online provided lead generation and appointment-setting services for a truck repair company. The team reached out to potential clients, qualified leads, and scheduled appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/445589) ##### Education Experience Clients in the Education industry commend Appointment Setter Online for their expertise in lead generation and appointment setting, which significantly enhanced enrollment opportunities. Reviews highlight their organized project management, responsiveness, and ability to understand client needs, resulting in improved conversion rates and effective communication. Overall sentiment is overwhelmingly positive, with clients appreciating the value they bring in streamlining outreach processes, allowing educators to focus on teaching. - 3 reviews for education industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Online Education Platform (5.0/5, Dec 15, 2025): Appointment Setter Online offers appointment-setting services for an online education platform. The team reaches out to leads and potential clients through calls and messages to schedule appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/425544) - Call Center Services for Online Education Company (5.0/5, Dec 16, 2025): Appointment Setter Online provided call center services for an online education company. The team reached out to potential leads, followed up with inquiries, qualified prospects, and scheduled appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/425974) - Back Office Outsourcing for Childcare Center (5.0/5, Mar 26, 2026): Appointment Setter Online provided lead generation and appointment-setting services for a childcare center. The team contacted potential clients, qualified leads, scheduled tours, and handled follow-ups. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/445591) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Appointment Setter Online for their exceptional value for money and competitive pricing. Multiple testimonials highlight the company's ability to deliver qualified leads and efficiently manage appointments, resulting in improved conversion rates. For instance, one client noted a 40% increase in qualified appointments, while another mentioned a significant rise in scheduled consultations. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, with many clients indicating they received more than they paid for. [Read All Reviews](https://clutch.co/profile/appointment-setter-online?verified=true#reviews) - $10,000 to $49,000 (24 reviews) - $50,000 to $199,999 (8 reviews) - Less than $10,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Very responsive Appointment Setter Online is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Top Customer Service](https://clutch.co/profile/top-customer-service) #### 5 out of 5 star rating (68 reviews) - $1,000+ minimum project size - 250 - 999 employees - Brooklyn, NY #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Content Moderation Services - 55% Customer Service Outsourcing - 15% Data Annotation Services #### Company description Top Customer Service is a company specializing in customer support and content writing services. Across various businesses, from digital marketing to auto detailing and construction, they received overwhelmingly positive feedback, with over 90% of clients praising their professionalism, effective communication, and ability to enhance customer interaction. Notably, 80% of reviewers highlighted their responsiveness and brand representation, underlining their commitment to client satisfaction and operational improvement. [Visit Website](https://bpo.topcustomerservice.com/) #### Experience in 15 industries Top Customer Service has demonstrated strong expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients consistently report improved communication, reduced missed calls, and enhanced customer satisfaction due to their professional handling of inquiries and support tasks. Feedback highlights their adaptability to specific industry needs and effective project management, indicating strong performance in delivering timely and reliable service. Potential clients in these sectors can expect substantial improvements in customer interactions and operational efficiency when partnering with Top Customer Service. [Read All Reviews](https://clutch.co/profile/top-customer-service?verified=true#reviews) ##### Advertising & marketing Experience Top Customer Service has received positive feedback in the Advertising & marketing industry for their expertise in content creation and customer service outsourcing. Clients praised their ability to produce high-quality, engaging content that aligns with brand messaging and SEO requirements, leading to improved online presence and client conversions. Additionally, their customer service solutions were noted for enhancing client satisfaction and operational efficiency. Overall, potential clients can expect a professional partnership with effective communication and strong project management. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for Digital Agency (5.0/5, Jul 9, 2025): Top Customer Service has been hired by a digital agency to handle their customer service needs. The team is responsible for managing business calls, emails, and chats using RingCentral and Tawk.to. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/388610) - Content Writing Services for Digital Marketing Agency (5.0/5, Apr 19, 2026): Top Customer Service provided content writing services for a digital marketing agency. The team created website copy, service descriptions, blog content, and marketing-focused articles. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/451150) ##### Automotive Experience Top Customer Service has received positive feedback from clients in the Automotive industry, highlighting their expertise in managing customer communications and inquiries effectively. Clients noted improved response times and customer satisfaction due to the professionalism of their support agents. The company demonstrated strengths in project management, delivering services on time while maintaining clear communication. Overall, Top Customer Service is positioned as a reliable partner for Automotive businesses seeking to enhance customer engagement and operational efficiency. - 4 reviews for automotive industry - 4 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for Automotive Detailing Co (5.0/5, Dec 18, 2025): Top Customer Service provided email and chat customer support for an automotive detailing company. The team managed basic customer queries and ensured that all follow-ups were completed. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/426401) - Customer Service Outsourcing for Towing Company (5.0/5, Dec 22, 2025): Top Customer Service provided customer support solutions for a towing company. The team answered phone calls, responded to messages, managed appointment requests, and handled customer inquiries. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/427036) - Customer Support for Truck Repair & Maintenance Company (5.0/5, Feb 16, 2026): Top Customer Service provided customer support outsourcing services for a truck repair and maintenance company. The team managed the client's phone and email support and used a ticket-tracking system. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/436655) - Call Center Services for Auto Detailing Company (5.0/5, Mar 12, 2026): Top Customer Service provided call center services for an auto detailing company. The team handled service inquiries, answered questions, and scheduled appointments. Their team uses AI systems to manage calls. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/442256) ##### Electric Experience Top Customer Service has demonstrated significant impact in the Electric industry by enhancing customer communication and support efficiency. Clients have praised their professionalism, prompt response times, and ability to manage customer inquiries effectively, which has improved overall client satisfaction. The company’s integration of trained agents with AI-assisted systems ensures organized call handling and service requests, making them a strong fit for businesses seeking reliable customer service solutions in the Electric sector. - 2 reviews for electric industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for Electrical Products Company (5.0/5, Mar 2, 2026): Top Customer Service provided customer service outsourcing for an electrical products company. The team managed inbound calls, responded to inquiries, managed emails, and assisted with service coordination. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/439728) - Call Center Services for Electrical Services Firm (5.0/5, Mar 12, 2026): Top Customer Service provides call center services for an electrical services company. They handle customer support, document service requests, and schedule appointments for the client's electrical services. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/442176) ##### Home Services Experience Top Customer Service demonstrates strong expertise in the Home Services industry by providing effective outsourced call center support. Clients report improved communication and efficiency, with measurable outcomes such as fewer missed calls and faster response times. Their professionalism and adherence to client guidelines have been highlighted as significant strengths, making them a reliable partner for businesses seeking to enhance customer interactions and operational effectiveness. - 2 reviews for home services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Call Center & Customer Support for Chimney Cleaning Company (5.0/5, Jun 20, 2025): Top Customer Service provides call center services for an air duct and chimney cleaning company. The team handles all incoming and outgoing calls, dispatches technicians, and follows up with customers. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/383904) - Call Center Services for Home Safety & Improvement Firm (5.0/5, Mar 12, 2026): Top Customer Service provided call center support to a home safety and improvement firm. They handled inbound customer calls, answered questions about the client's services, and scheduled consultations. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/442173) ##### Contracting Experience Top Customer Service has demonstrated strong expertise in the Contracting industry by providing efficient customer support and call handling services. Clients have noted their effective management of inquiries, leading to improved response times and enhanced communication. The professionalism of their agents and their ability to adapt to specific service requirements have been highlighted as key strengths. Overall, feedback indicates that Top Customer Service is a reliable partner for businesses in the Contracting sector seeking to improve customer interactions. - 1 review for contracting industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Support Services for Roofing Company (5.0/5, Mar 12, 2026): Top Customer Service provided customer support services for a roofing company. They combined trained agents with AI-assisted systems to handle customer inquiries and appointment requests. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/442170) ##### Education Experience Top Customer Service has demonstrated strong expertise in enhancing communication and support for clients in the Education industry. Feedback highlights their ability to improve response times and parent satisfaction significantly, while maintaining a friendly and professional tone. Clients appreciate their organized project management, reliability, and commitment to understanding specific needs, which have resulted in smoother communication flows and increased engagement. Overall, Top Customer Service is well-positioned to meet the needs of educational institutions seeking to enhance their customer support. - 4 reviews for education industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Online Education Company (5.0/5, Dec 17, 2025): Top Customer Service provided customer support services for an online education company. The team handled email and message-based customer support, helping to maintain consistent communication with clients. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/426115) - Customer Service Outsourcing for Daycare Center (5.0/5, Dec 19, 2025): Top Customer Service provided customer support services for a daycare center. The team answered phone calls, responded to chats and emails, helped parents with questions, and ensured no message went unanswered. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/426682) - Customer Service Outsourcing for Daycare Center (5.0/5, Feb 16, 2026): Top Customer Service provided customer service outsourcing for a daycare center. The team was responsible for handling email and phone support, streamlining their ticketing system, and training their staff. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/436647) - Customer Support Services for Childcare Center (5.0/5, Mar 4, 2026): Top Customer Service provided customer support for a childcare center. The team managed inbound parent inquiries by phone, email, and live chat, answered inquiries, and handled general information requests. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/440316) ##### Business services Experience Top Customer Service has received positive feedback for its expertise in managing customer support operations within the Business services industry. Clients highlight the company's professionalism, responsiveness, and ability to improve customer satisfaction significantly. Their services, including call handling and custom support portals, have led to measurable improvements in response times and ticket management. Overall, Top Customer Service demonstrates a strong capacity to enhance client operations and customer experiences in the Business services sector. - 2 reviews for business services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Portal Dev & Design for Appliance Repair Co (5.0/5, Dec 6, 2025): Top Customer Service designed and developed a custom customer-support portal for an appliance repair company. The team implemented modules for ticketing, customer inquiries, FAQs, and service request tracking. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/424033) - Customer Support Services for Tree Care Company (5.0/5, Mar 1, 2026): Top Customer Service provided outsourced customer support for a tree care company. Their team handled incoming calls, managed customer inquiries, scheduled service requests, and communicated with clients. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/439623) ##### Construction Experience Top Customer Service has demonstrated expertise in enhancing customer communication processes within the Construction industry. Clients report significant improvements in response times, client satisfaction, and overall organization of customer interactions. The professionalism and tailored support provided by Top Customer Service have strengthened relationships between construction companies and their clients. Overall, the company is well-regarded for delivering practical solutions that directly impact project success and client engagement. - 5 reviews for construction industry - 5 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Construction Company (5.0/5, Dec 19, 2025): Top Customer Service provided customer support services for a construction company. The team answered phone calls, responded to emails and messages, managed client follow-ups, and scheduled inquiries. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/426698) - Customer Support for Home Renovation Company (5.0/5, Dec 22, 2025): Top Customer Service provided customer support for a home renovation company. The team handled lead management and appointment scheduling, focusing on improving the client's customer response process. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/427016) - Back Office Outsourcing for Construction Company (5.0/5, Feb 17, 2026): Top Customer Service provides customer support outsourcing services for a construction company. The team has recruited and trained customer service representatives who handle inbound and outbound inquiries. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/436881) - Customer Support Consulting for Construction Company (5.0/5, Feb 20, 2026): Top Customer Service evaluated a construction company's customer support workflow, designed a more efficient support system, and trained their team on best practices for client interaction. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/437791) - Customer Service Outsourcing for Construction Company (5.0/5, Feb 20, 2026): Top Customer Service provided customer service outsourcing for a construction company. The team evaluated the client's workflow, implemented response systems, and provided improvement guidance. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/437793) ##### Legal Experience Top Customer Service has garnered positive feedback for its expertise in providing tailored customer support solutions for law firms. Clients in the Legal industry have highlighted improvements in call response times, client satisfaction, and overall communication efficiency. The professionalism and training of Top Customer Service's agents are frequently commended, making them a reliable partner for managing client inquiries and appointment scheduling. Overall, their impact on operational efficiency positions them as a strong fit for legal businesses seeking enhanced client engagement. - 3 reviews for legal industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center & Customer Support for Registration Services Co (5.0/5, Jul 18, 2025): Top Customer Service provides 24/7 outsourced customer support and call center services for a legal registration services company. The team handles phone, chat, and email queries using HubSpot and PhoneBurner. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/391162) - Call Center Services for Law Firm (5.0/5, Feb 7, 2026): Top Customer Service provided call center services for a law firm. The team managed inbound calls, client inquiries, appointment scheduling, and basic case-related communication. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/434810) - Call Center Services for Law Firm (5.0/5, Feb 16, 2026): Top Customer Service provided call center services for a law firm. The team handled inquiries, scheduled appointments, logged client requests, followed up, communicated with the client, and more. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/436658) ##### Medical Experience Top Customer Service has demonstrated significant expertise in the Medical industry, particularly in improving patient communication and satisfaction. A dental clinic noted enhanced call handling and reduced missed appointments due to the company's effective management of patient inquiries and scheduling. Clients appreciated the professionalism and prompt responses of Top Customer Service's team, which acted as an extension of their staff. Overall, the feedback highlights their strengths in delivering reliable and efficient support tailored to the needs of healthcare providers. - 1 review for medical industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Dental Clinic (5.0/5, Feb 7, 2026): Top Customer Service provided call center services for a dental clinic. The team managed patient calls and scheduled appointments, following the client's procedures. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/434812) ##### Other industries Experience Top Customer Service has demonstrated a strong capability in enhancing customer support across various sectors, including Other industries. Clients have praised their professionalism, responsiveness, and ability to adapt to specific requirements, leading to improved customer satisfaction and engagement. Their expertise in managing inbound communication and streamlining processes has resulted in faster response times and higher conversion rates for businesses. Overall, Top Customer Service is well-regarded for its effective, tailored solutions that positively impact client operations in the Other industries sector. - 6 reviews for other industries industry - 6 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Ghostwriting Company (5.0/5, Jun 24, 2025): Top Customer Service provides customer service outsourcing for a ghostwriting company. The team manages inbound and outbound calls and emails, and has implemented a live chat option. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/384878) - Tech Support & Customer Service for an AI-Based Hiring Co (5.0/5, Jun 27, 2025): Top Customer Service manages the chatbots and phone lines of an AI-based hiring system. The team responds to customers' queries about the client's system, following the provided documentation, SOPs, and SLAs. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/385733) - Customer Service Outsourcing for Software Development Co (5.0/5, Jun 30, 2025): Top Customer Service provides remote customer service outsourcing for a software development company. The team manages the client's chatbot, incoming calls, and email communications using Jira and TalkTo. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/386342) - Customer Service Outsourcing for IT Services Company (5.0/5, Jul 3, 2025): Top Customer Service provides ongoing customer support services for a cybersecurity company. The team handles the client's chatbot platform and answers email inquiries and incoming calls. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/387074) - Customer Support Services for Renovation & Flooring Co (5.0/5, Dec 20, 2025): Top Customer Service provided customer support for a renovation and flooring company. The team managed phone calls, emails, and customer inquiries, answered questions, followed up, and helped with scheduling. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/426804) - Customer Support for Tree Care & Landscaping Company (5.0/5, Dec 22, 2025): Top Customer Service provided customer support for a tree care and landscaping company. The team handled inbound calls, chat and email support, and professional assistance for the client's customers. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/427028) ##### Non-profit Experience Top Customer Service has received positive feedback from clients in the Non-profit industry, highlighting their expertise in managing customer support operations effectively. Clients praised their responsiveness, professionalism, and ability to adapt to specific needs, which improved client satisfaction and reduced response times. The company's support allowed Non-profits to focus on their core missions, contributing to strategic growth and enhanced service delivery. Overall, Top Customer Service is well-positioned to support Non-profit organizations seeking reliable customer service solutions. - 2 reviews for non-profit industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service for Nonprofit Organization (5.0/5, Dec 3, 2025): Top Customer Service provided customer support services for a nonprofit organization. The team managed customer messages, processed refunds and returns, and handled product-related inquiries. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/423420) - Customer Support & VA Services for Consulting Company (5.0/5, Dec 10, 2025): Top Customer Service provided customer support and virtual assistant services for a consulting company. The team handled inquiries, follow-ups, support tickets, CRM updates, data entry, and admin tasks. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/424868) ##### Real estate Experience Top Customer Service has demonstrated expertise in the real estate industry by providing effective virtual assistant services for property management. Clients have noted their ability to handle inquiries, manage listings, and coordinate with realtors efficiently. The company's strong management and training have resulted in timely project completion and significant time savings for clients. Overall, the feedback emphasizes their alignment with client values and their capacity to deliver quality service, making them a solid choice for businesses in the real estate sector. - 1 review for real estate industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Real Estate Company (5.0/5, Aug 3, 2025): Top Customer Service provides virtual assistant services for a real estate company. They manage property listings on various websites, respond to inquiries, call potential buyers, and schedule meetings. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/395182) ##### Financial services Experience Top Customer Service has demonstrated strong expertise in the Financial services industry, particularly in enhancing customer support through various channels. Clients have reported increased customer satisfaction and quicker resolution times as key outcomes of their collaboration. The company is noted for its accessibility, effective training, and ability to adapt to specific client needs, making it a reliable choice for businesses seeking to improve their customer service procedures and reduce operational costs. - 1 review for financial services industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Support Services for Credit Union (5.0/5, Jul 25, 2025): Top Customer Service provided customer support services for a credit union. The team offered technical support and multilingual chat, phone, and email support. They also handled back office duties. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/393246) ##### Government Experience Top Customer Service has demonstrated significant expertise in the Government industry, particularly with the U.S. EPA. Client feedback highlights their proficiency in managing customer support and proctoring services for certification programs, resulting in improved student experiences and reduced technical issues. The company is praised for its professionalism, effective communication, and alignment with client values, indicating a strong potential fit for Government projects requiring reliable support and compliance management. - 1 review for government industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Customer Service & Back-Office Support for Protection Agency (5.0/5, Jun 19, 2025): Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/383609) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred. [Read All Reviews](https://clutch.co/profile/top-customer-service?verified=true#reviews) - $10,000 to $49,000 (18 reviews) - $50,000 to $199,999 (11 reviews) - $200,000 to $999,999 (6 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Very responsive Top Customer Service is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 3 countries - Canada (13 projects) - France (1 projects) - United States (18 projects) This provider is available in 35 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 20 languages: - English - Spanish - Arabic - Hindi - Russian - Japanese - German - Javanese - Korean - French - Turkish - Italian - Ukrainian - Kannada - Romanian - Maithili - Hebrew - Estonian - Finnish - Swedish [View Reviews](https://clutch.co/profile/top-customer-service?verified=true#reviews) --- ### [Enshored](https://clutch.co/profile/enshored) #### 4.8 out of 5 star rating (11 reviews) - $50,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 30% Content Moderation Services - 30% Customer Service Outsourcing - 5% Data Annotation Services - 5% PEO/Employee Leasing - 5% Sales Outsourcing - 5% Social Media Marketing #### Company description Enshored is a business process outsourcing company that specializes in customer service, back-office support, and data management. Their reviews highlight a 90% success rate in achieving SLAs and emphasize their flexibility, adaptability, and proactive problem-solving capabilities. Clients commend Enshored for saving costs, enhancing workflow efficiency, and seamlessly integrating into business operations, with no significant areas for improvement noted. [Visit Website](https://www.enshored.com/solutions/?utm_source=clutch.co&utm_medium=referral) #### Great project management Clients consistently commend Enshored for their exceptional project management capabilities. One CEO noted, "Enshored’s project management is great," highlighting their strong performance even in complex scenarios. Similarly, a chief of staff remarked, "Enshored’s project management is phenomenal," praising their consistent communication and quality focus. Both clients appreciated the seamless collaboration facilitated by various tools, indicating a high level of satisfaction with Enshored's project management approach. - BPO for Marketing Company (5.0/5, Sep 5, 2023): Enshored’s project management is great. Although we haven’t always required complex project management, they’ve been very strong in that regard whenever we’ve needed it. We collaborate using different platforms, including HubSpot, Google Drive, and Zoho. Additionally, we communicate via email, Zoom, and Google Meet. [Read Full Review](https://clutch.co/go-to-review/enshored/230357) #### Experience in 9 industries Enshored has demonstrated strong expertise in multiple industries including Arts, Entertainment & Music, Supply Chain, Logistics, Information Technology, Hospitality, Advertising, Education, Financial Services, and Business Services. Clients consistently commend their adaptability, cost-effectiveness, and quality of support, particularly in customer service and back-office operations. The overall sentiment indicates high satisfaction with their integration and project management capabilities, making them a suitable choice for companies seeking reliable BPO solutions across diverse sectors. [Read All Reviews](https://clutch.co/profile/enshored?verified=true#reviews) ##### Arts, entertainment & music Experience Enshored has demonstrated considerable expertise in the Arts, entertainment, and music industry by providing effective BPO services, particularly in customer support for Skybound Entertainment. Their ability to seamlessly integrate with client operations, manage ticketing systems, and support product launches has strengthened client relationships and enhanced customer satisfaction. Clients appreciate Enshored's adaptability and commitment to aligning with brand values, making them a reliable partner for organizations seeking to enhance audience engagement and operational efficiency in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - BPO & Email Support Services for Multi-Content Platform (5.0/5, Feb 5, 2025): Enshored provides BPO services for a multi-content platform. The team offers email ticket support for inbound and outbound customer interactions and helps with the client's Kickstarter campaigns. [Read Full Review](https://clutch.co/go-to-review/enshored/349313) ##### Supply Chain, Logistics, and Transport Experience Enshored has demonstrated strong expertise in the Supply Chain, Logistics, and Transport industry, particularly in providing back office support to international freight forwarders. Clients have reported increased productivity and improved workflows due to tailored solutions. Positive feedback highlights Enshored's responsiveness and ability to meet specific operational needs effectively. Overall, their capacity to alleviate hiring burdens and enhance operational efficiency positions them as a valuable partner for businesses in this sector. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back Office Outsourcing for Freight Forwarding Company (5.0/5, Oct 25, 2023): An internal freight forwarding company has hired Enshored to lessen the hiring burden. The team has developed a back-office support system to streamline operations ad work on data entry. [Read Full Review](https://clutch.co/go-to-review/enshored/244129) ##### Information technology Experience Enshored has demonstrated significant expertise in the Information Technology industry by effectively managing back office administration and customer service tasks. Clients highlight their proactive approach, independence, and ability to meet service level agreements consistently. The company's strong performance and ownership in project delivery have garnered positive sentiment, making them a valuable partner for businesses seeking reliable outsourcing solutions in tech-driven environments. - 1 review for information technology industry - $200,000 – $999,999 avg. project cost - Back-Office Outsourcing for Rental Property Management Co (4.5/5, Oct 25, 2023): Enshored offers back-office and customer support services for a rental property management company. The tasks include data entry, updating accounts, processing payments, and providing phone and email support. [Read Full Review](https://clutch.co/go-to-review/enshored/243904) ##### Advertising & marketing Experience Enshored has proven to be a valuable partner for marketing companies, offering expertise in demand generation, market research, and digital asset creation. Clients commend their strong project management and flexibility, leading to significant cost savings and improved service affordability. The company's ability to scale support as needed is highlighted as a key strength, although clearer communication about their service offerings is suggested for improvement. Overall, Enshored is well-positioned to assist businesses in the Advertising & marketing industry. - 1 review for advertising & marketing industry - 1 review is 5 stars - Unknown avg. project cost - BPO for Marketing Company (5.0/5, Sep 5, 2023): Enshored helps a marketing company execute different activities to streamline their processes. The team’s support includes market and targeting research, SEO work, and asset creation for marketing campaigns. [Read Full Review](https://clutch.co/go-to-review/enshored/230357) ##### Software Experience Enshored has received positive feedback in the Software industry for its customer service support capabilities, particularly for SaaS companies seeking 24/7 assistance. Clients commend the team for their patience and effective communication, enhancing customer satisfaction. Their adaptability and commitment to uninterrupted service during challenges have been highlighted as key strengths. Overall, Enshored is viewed as a reliable partner that supports software upgrades and is eager to expand its service offerings, making them a strong fit for businesses in need of dedicated support. - 1 review for software industry - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for SaaS Startup (4.5/5, Nov 8, 2022): Enshored provides a SaaS company with customer support services, communicating with self-serve and enterprise customers via a chatbox. Their team is retrained by their leads whenever the software is updated. [Read Full Review](https://clutch.co/go-to-review/enshored/165913) ##### Financial services Experience Enshored demonstrates significant expertise in the Financial services industry, particularly in automating backend processes and enriching client data. One fintech client reported substantial savings of approximately $2 million compared to internal hires, with Enshored supporting 20% of their deal flow. The sentiment is overwhelmingly positive, highlighting Enshored’s strong communication, commitment to quality, and consistent project management. Their proactive approach and ability to handle complex tasks make them a valuable partner for businesses seeking to enhance operational efficiency. - 1 review for financial services industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Task Automation & Data Gathering for Fintech Company (5.0/5, Nov 19, 2021): Enshored provides task automation services and data scraping services for a fintech company. Their work involves 12–15 ongoing projects and several one-off projects, which include backend automation tasks. [Read Full Review](https://clutch.co/go-to-review/enshored/69659) ##### Education Experience Enshored demonstrates strong expertise in the Education industry, particularly in video editing for training purposes. Clients appreciate their reliable and efficient service, noting significant time savings and impressive video quality. The feedback highlights their dependable communication and project management skills, with clients experiencing minimal setbacks. Overall, Enshored is well-regarded for its ability to enhance operational efficiency, making it a compelling choice for businesses seeking support in educational video production. - 1 review for education industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Video Processing & Editing for HR & Sales Training Company (5.0/5, Mar 24, 2021): An HR and sales enablement training service hired Enshored to process their videos in a scalable way. The team receives raw video and edits out dead air. They also add intros and outros before uploading them. [Read Full Review](https://clutch.co/go-to-review/enshored/105616) ##### Business services Experience Enshored has received positive feedback within the Business services industry for their ability to effectively manage tasks that allow core teams to focus on innovation. Clients highlight their expertise in delivering high-quality marketing and research content swiftly, with a strong emphasis on integrating feedback. The seamless communication and workflow processes, alongside their adaptability to new challenges, underscore Enshored's strengths as a reliable partner, making them a suitable choice for businesses seeking efficiency and quality. - 1 review for business services industry - 1 review is 5 stars - Unknown avg. project cost - Marketing & Company Research for Technology Research Company (5.0/5, Nov 4, 2019): Enshored performed market research services for a technology research company. The team created marketing and research content on behalf of the client. [Read Full Review](https://clutch.co/go-to-review/enshored/78289) ##### Hospitality & leisure Experience Enshored has demonstrated strong expertise in the Hospitality & Leisure industry, particularly in enhancing customer service and operational efficiency. Clients appreciate their flexibility, responsiveness, and effective project management, which have led to improved customer satisfaction rates. The company's ability to train skilled agents and adapt to client needs showcases their commitment to delivering quality support. Overall, Enshored's proven track record and positive client feedback position them as a valuable partner for businesses in the Hospitality & Leisure sector. - 2 reviews for hospitality & leisure industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Staff Augmentation for Travel Management Platform (4.0/5, Feb 11, 2020): Enshored augments customer support resources to address technical and travel inquiries for a corporate travel management platform.   [Read Full Review](https://clutch.co/go-to-review/enshored/137220) - Web & UI/UX Design for RV Sites Marketplace (5.0/5, Oct 20, 2023): Enshored provides web and UI/UX design for an RV sites marketplace. With the client's guidance, the team has placed camping spots on a map and added amenities. They've also completed profiles on the system. [Read Full Review](https://clutch.co/go-to-review/enshored/242843) ##### Consumer Products Experience Enshored demonstrates strong expertise in customer support for the Consumer Products sector, particularly in consumer electronics. Clients commend the company's ability to scale support teams rapidly while maintaining high-quality service. Their effective management fosters low employee turnover, contributing to improved customer satisfaction ratings and response times. Overall, Enshored's commitment to employee well-being and proactive project management enhances their value as a partner, making them a suitable choice for businesses in the Consumer Products industry. - 1 review for consumer products industry - Unknown avg. project cost - Customer & Sales Support Outsourcing for Consumer Electronics Company (4.5/5, Oct 28, 2019): Enshored provides customer service, sales, and, and technical support for a consumer electronics company on an ongoing basis.  [Read Full Review](https://clutch.co/go-to-review/enshored/74021) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients have generally praised Enshored for providing excellent value for money, with many noting significant cost savings compared to hiring in-house staff. For instance, one client highlighted that Enshored's services saved them around $2 million compared to internal hires. Another mentioned that the partnership allowed them to scale efficiently without increasing headcount. Overall, feedback indicates that Enshored delivers high-quality services at a competitive price, making them a preferred choice for many businesses. [Read All Reviews](https://clutch.co/profile/enshored?verified=true#reviews) - $50,000 to $199,999 (4 reviews) - $200,000 to $999,999 (2 reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 2 countries - United States (9 projects) - Scotland (2 projects) This provider is available in 4 time zones: - Greenwich Mean Time (GMT) - Central European Time (CET) - Pacific Standard Time (PST) - Singapore Standard Time (SGT) This provider is fluent in 14 languages: - English - Spanish - Arabic - Portuguese - Japanese - Korean - French - Thai - Italian - German - Mandarin - Russian - Finnish - Filipino [View Reviews](https://clutch.co/profile/enshored?verified=true#reviews) --- ### [Mindy Support](https://clutch.co/profile/mindy-support) #### 4.8 out of 5 star rating (37 reviews) - 1,000 - 9,999 employees - Limassol, Cyprus #### Services Provided - Allocation of Expertise by Percentage - 35% Customer Service Outsourcing - 35% Data Annotation Services - 30% Generative AI #### Company description Mindy Support is a customer support and data annotation company offering multilingual services, project management, and operational support. Their reviews indicate a high level of satisfaction, with over 90% of clients highlighting their flexibility, cost-effectiveness, and quality of service. Common themes include timely delivery, efficient communication, and adaptability, with only a few suggestions for improvement, primarily in expanding language support and streamlining administrative processes. [Visit Website](https://mindy-support.com/build-me-a-team/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Honest The feedback regarding Mindy Support reflects a high level of honesty in their operations. Clients appreciated the straightforward cost structure and clear communication, noting that the agency met deadlines reliably. One client highlighted, 'They provide a very straightforward bundle,' indicating transparency in services. However, initial clarity of requirements was a concern, suggesting room for improvement in their onboarding process. Overall, the sentiment is positive, emphasizing reliability and quality in their deliverables. #### Experience in 11 industries Mindy Support has garnered positive feedback across various industries, particularly in Beauty, Automotive, eCommerce, and Financial Services. Clients commend their multilingual customer support, operational efficiency, and flexibility, resulting in enhanced customer experience metrics and increased productivity. The overall sentiment is favorable, highlighting their expertise in handling diverse customer needs and their capability to adapt to sector-specific challenges, making them a suitable partner for companies seeking reliable support in these industries. [Read All Reviews](https://clutch.co/profile/mindy-support?verified=true#reviews) ##### Beauty & Cosmetics Experience Mindy Support has received positive feedback from clients in the Beauty & Cosmetics industry, particularly for their multilingual customer support and strong project management. Their ability to enhance operational efficiency and scalability for premium brands like Monat Global demonstrates their expertise. Clients appreciate their proactive communication and commitment to quality assurance, making them a reliable partner for brands seeking to improve customer service across diverse European markets. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - Unknown avg. project cost - Multilingual Customer Service & Back-Office for Beauty Brand (5.0/5, Mar 18, 2025): Mindy Support provided multilingual call center and back-office services for a beauty brand. The team handled customer inquiries and supported data entry, order processing, account management, and refunds. [Read Full Review](https://clutch.co/go-to-review/mindy-support/360607) ##### Automotive Experience Mindy Support has received positive feedback in the Automotive industry, particularly for their customer service expertise. Clients, like the Customer Support Manager from International Car Mobility Services, highlight their efficiency, responsiveness, and alignment with company values. The service provided has led to high satisfaction ratings and measurable outcomes. Overall, Mindy Support's strengths in delivering timely and effective customer support make them a promising choice for businesses seeking enhanced service delivery in the Automotive sector. - 1 review for automotive industry - Unknown avg. project cost - Customer Service Outsourcing for Car Rental Company (4.5/5, Feb 26, 2025): Mindy Support provides customer support services for a car rental company. [Read Full Review](https://clutch.co/go-to-review/mindy-support/355529) ##### eCommerce Experience Mindy Support demonstrates strong expertise in the eCommerce industry, particularly in facilitating market expansion and customer support. Clients appreciate the well-organized project management, timely deliverables, and efficient onboarding process. Effective communication and good value for cost are frequently highlighted strengths. Overall, clients express satisfaction with their services, though there is a suggestion for improved training for support staff to enhance communication confidence. This feedback positions Mindy Support as a reliable partner for eCommerce businesses seeking growth. - 1 review for ecommerce industry - Unknown avg. project cost - Customer Service Outsourcing for Home Technology Retailer (4.0/5, Nov 27, 2024): Mindy Support provides customer service support for a home technology retailer's Dutch customers via the service hotline. The team answers incoming calls, clarifies customers' requests, and documents calls. [Read Full Review](https://clutch.co/go-to-review/mindy-support/334077) ##### Manufacturing Experience Mindy Support demonstrates strong expertise in the Manufacturing industry, particularly in delivering high-quality labeling services for AI and deep learning projects. Clients commend their effective communication and responsiveness, noting significant improvements in project outcomes. The overall sentiment is positive, with clients feeling satisfied with the quality of service and the efficiency of collaboration. This makes Mindy Support a suitable choice for companies seeking reliable support in manufacturing-related AI initiatives. - 2 reviews for manufacturing industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Back-Office Services for Industrial Automation Company (5.0/5, Feb 18, 2021): Mindy Support provides ongoing back-office services for a software company, helping them with their AI-based product.  [Read Full Review](https://clutch.co/go-to-review/mindy-support/73064) - Labeling for AI Vision Platform (5.0/5, Mar 16, 2021): Mindy Support provides labeling for an AI vision platform. The client needed labels to train learning models deeper. [Read Full Review](https://clutch.co/go-to-review/mindy-support/98051) ##### IT Services Experience Mindy Support has received positive feedback for its expertise in data annotation and customer support within the IT Services industry. Clients commend their high accuracy rates, timely delivery, and effective communication. Key strengths include customization capabilities and a strong commitment to client satisfaction. Overall sentiment indicates that Mindy Support is a reliable partner, particularly for companies seeking quality data services and responsive customer support. - 5 reviews for it services industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Data Annotation Services for Agriculture Technology Company (4.5/5, Oct 18, 2021): Mindy Support provided data annotation services for an agriculture technology startup. They were tasked with annotating images to allow the client's AI model to replicate human tasks. [Read Full Review](https://clutch.co/go-to-review/mindy-support/38221) - Annotation Services for Computer Vision Startup (4.5/5, May 27, 2021): Mindy Support provided image annotation services for a computer vision startup, which needed to develop their AI algorithms. The startup provided basketball training photos, and the team annotated them. [Read Full Review](https://clutch.co/go-to-review/mindy-support/38338) - Customer Support Services for Walking App (5.0/5, Apr 9, 2020): Mindy Support provides customer support services for a walking app when the customers reach out via the app and log support tickets. [Read Full Review](https://clutch.co/go-to-review/mindy-support/55386) - BPO Services for Data Labeling Platform (4.0/5, May 7, 2021): Mindy Support provides data collection services for a data labeling platform. The team is tasked with sourcing 1,000 datasets for two types of protocols for the client. [Read Full Review](https://clutch.co/go-to-review/mindy-support/143225) - Data Annotation Services for Cloud Security Solutions Co (5.0/5, Oct 11, 2024): Mindy Support provides data annotation services for a cloud security solutions company. The team is responsible for annotating person detection and license plate data on the client's CV training data. [Read Full Review](https://clutch.co/go-to-review/mindy-support/321756) ##### Engineering Experience Mindy Support has demonstrated significant expertise in the Engineering sector, particularly in supporting map creation for companies such as Atlatec/Bosch. Clients appreciate their strong project management, flexibility, and quick responsiveness to requirements. The team effectively managed complex tasks, ensuring timely delivery and maintaining a low error rate. Overall, their alignment with client values and ability to provide good value for cost positions them as a strong candidate for Engineering projects. - 1 review for engineering industry - Unknown avg. project cost - Data Annotation Services for Mapping Company (4.5/5, Sep 13, 2024): Mindy Support provides data annotation services for a mapping company. The team uses the client's software to determine, annotate, and correct map elements. [Read Full Review](https://clutch.co/go-to-review/mindy-support/314125) ##### Software Experience Mindy Support demonstrates strong expertise in data annotation and customer support, particularly in the software industry. Clients consistently praise their flexibility, responsiveness, and commitment to quality, which have significantly improved project outcomes. Their ability to adapt to specific needs and provide effective solutions has garnered positive sentiment, making them a reliable option for businesses seeking efficient software services. However, some clients note areas for improvement in communication regarding project specifications. - 10 reviews for software industry - 7 reviews are 5 stars - Less than $10,000 avg. project cost - Annotation Service for AI Development Company (5.0/5, Dec 14, 2021): Mindy Support was tasked with annotating images and video clips for an AI development company. The vendor was hired for their customer oriented attitudes and good-quality demos. [Read Full Review](https://clutch.co/go-to-review/mindy-support/6782) - Data Annotation Services for AI Software Dev Startup (5.0/5, May 24, 2022): Mindy Support provided data annotation services for an AI software development startup. The team assisted with various project pipelines, handling polygons, 3D bounding boxes, binary questions, and the like. [Read Full Review](https://clutch.co/go-to-review/mindy-support/20175) - Data Annotation Services for Computer Software Company (4.0/5, Oct 5, 2021): Mindy Support is providing data annotation services to a computer software company focused on videos, texts, and digital texts. They help label the data of the client's customers as accurately as possible. [Read Full Review](https://clutch.co/go-to-review/mindy-support/25394) - Data & Image Annotation for AI Software Company (4.5/5, May 21, 2021): Mindy Support provides data annotation support for a smart parking platform. They help the client with data and image annotation tasks to help improve their machine learning models. [Read Full Review](https://clutch.co/go-to-review/mindy-support/32329) - Data Labeling for B2B Enterprise SaaS Company (5.0/5, Apr 26, 2020): Mindy Support provided image and video data labeling for training machine learning algorithms.  [Read Full Review](https://clutch.co/go-to-review/mindy-support/70276) - Annotation Service for Speech Assistive Technology Startup (4.5/5, Jul 2, 2021): Mindy Support offers annotation services for a speech assistive technology startup. The service is expected to help the company catch up to their rapidly increasing app users.   [Read Full Review](https://clutch.co/go-to-review/mindy-support/71931) - AI Data Annotation for IT Services Company (5.0/5, Jul 29, 2021): Mindy Support is annotating an IT service company's AI data. Their goal is to manage and maintain a reliable and efficient workload for the client.  [Read Full Review](https://clutch.co/go-to-review/mindy-support/94449) - BPO Services for Technology Startup (5.0/5, Mar 17, 2021): Mindy Support supported a technology startup by testing their app. They were tasked to perform physical activities while using the client's app in order to collect the necessary data for the project. [Read Full Review](https://clutch.co/go-to-review/mindy-support/99869) - LiDAR-Annotation for Autonomous Vehicle Company (5.0/5, Mar 18, 2021): Mindy Support was tasked with generating two LiDAR-Annotation systems for an analytics and annotation platform.  [Read Full Review](https://clutch.co/go-to-review/mindy-support/101355) - Call Center Services for Software Company (5.0/5, Jun 21, 2024): A software company has hired Mindy Support to set up their customer support teams for customer care and billing issues. The team has managed the recruitment process and hired the necessary candidates. [Read Full Review](https://clutch.co/go-to-review/mindy-support/295995) ##### Research Experience Mindy Support has received positive feedback from clients in the Research industry, particularly for their expertise in manual annotation of microscopy videos. Clients commend the efficient recruitment of skilled operators and the company's responsiveness to feedback, which enhances project outcomes. The consistent communication and quick turnaround times have also been highlighted as strengths. Overall, Mindy Support demonstrates a strong capability to deliver quality results, making them a suitable partner for research-focused projects. - 1 review for research industry - $10,000 – $49,000 avg. project cost - Cell Tracking for Research Institute (4.5/5, Dec 15, 2021): A research institute wanted to develop a solution that would allow them to manually tracking of cells in microscopy videos. They partnered with Mindy Support to provide the solutions to achieve those goals. [Read Full Review](https://clutch.co/go-to-review/mindy-support/6858) ##### Arts, entertainment & music Experience Mindy Support has demonstrated significant expertise in the Arts, entertainment, and music industry, exemplified by their collaboration with Eidos-Montréal on a critical annotation project. Clients highlighted the impressive quality of work and rapid project completion, resulting in a notable improvement in model accuracy. The effective communication and seamless workflow further underscore their strengths as a reliable partner. Overall, Mindy Support is well-suited for projects seeking high-quality support in the Arts, entertainment, and music sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Annotation Assistance for Video Game Developer (5.0/5, Dec 9, 2021): Mindy Support is tasked with assisting a video game developer with an annotation project. The vendor is required to improve the accuracy of an internal classification model. [Read Full Review](https://clutch.co/go-to-review/mindy-support/6482) ##### Financial services Experience Mindy Support demonstrates strong expertise in the Financial services industry, particularly in assisting FinTech firms with data labeling and annotation for machine learning models. One client highlighted their consistent professionalism and efficiency, resulting in improved model accuracy exceeding 90%. The daily workflow and communication practices were effective, indicating a reliable partnership. Overall, Mindy Support is well-suited for businesses in the Financial services sector seeking to enhance their data processing capabilities. - 1 review for financial services industry - $10,000 – $49,000 avg. project cost - Data Labeling & Annotation for Fintech Firm (4.5/5, Sep 28, 2021): A fintech firm has hired Mindy Support to label and annotate data that's used to train their machine learning (ML) models.  [Read Full Review](https://clutch.co/go-to-review/mindy-support/144559) ##### Utilities Experience Mindy Support has demonstrated significant expertise in providing annotation services tailored for the Utilities industry, particularly for projects involving smart technology and data management. Clients have praised their straightforward communication, adherence to deadlines, and high-quality output that alleviates internal resource burdens. The proactive project management and efficient workflow have contributed positively to clients' operational capacities, making Mindy Support a strong candidate for businesses seeking reliable support in the Utilities sector. - 1 review for utilities industry - Less than $10,000 avg. project cost - Data Annotation Services for IT Company (4.5/5, May 31, 2021): Mindy Support provides data annotation services to an IT company. The team annotates the client's training materials which are all integrated into their neural networks.  [Read Full Review](https://clutch.co/go-to-review/mindy-support/40208) ##### Gaming Experience Mindy Support has demonstrated strong expertise in the Gaming industry, particularly in providing 24/7 customer support for AR-gaming systems. Clients highlight their professional staff, competitive pricing, and effective project management. With a 100% customer satisfaction rating and proactive feedback mechanisms, Mindy Support is well-regarded for enhancing client availability and responsiveness. Their positive and helpful approach, combined with tailored training for agents, makes them a promising partner for businesses seeking reliable support in the Gaming sector. - 1 review for gaming industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support for Interactive Gaming Platform (5.0/5, May 10, 2021): Mindy Support provides customer support services for a gaming platform. They have deployed four team members to support the client's 24/7 customer care. [Read Full Review](https://clutch.co/go-to-review/mindy-support/144649) ##### Other Industry Experience Mindy Support has received positive feedback for its expertise in delivering high-quality data labeling services within the Other Industry sector. Clients appreciate their effective communication and ability to meet tight deadlines, which significantly impacts project outcomes. The partnership has led to successful collaborations in data collection, demonstrating reliability and commitment to quality. Overall, Mindy Support is seen as a trustworthy partner for projects requiring efficient and dependable data solutions. - 1 review for other industry industry - 1 review is 5 stars - Unknown avg. project cost - Data Analysis for Crowdsourcing Company (5.0/5, Mar 9, 2021): A crowdsourcing company needed a partner to analyze satellite imagery of different drive-thrus for a client. They chose Mindy Support to be that partner. [Read Full Review](https://clutch.co/go-to-review/mindy-support/91571) ##### Construction Experience Mindy Support has demonstrated strong expertise in the construction sector, particularly in providing timely and accurate image annotation services. Clients have praised their professionalism, flexibility, and effective project management, highlighting quick communication and adaptability to changing timelines. The overall sentiment from the construction industry reflects a high satisfaction with the quality of deliverables and the ease of collaboration, indicating that Mindy Support is a suitable partner for construction-related projects. - 1 review for construction industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Image Annotation for Construction Technology Provider (5.0/5, Feb 4, 2021): Mindy Support provided custom software development for a construction technology provider. They produced an image annotation for the client's research project. [Read Full Review](https://clutch.co/go-to-review/mindy-support/57306) ##### Healthcare Experience Mindy Support has demonstrated strong expertise in the Healthcare sector, particularly in medical image analysis. Clients commend their efficient collaboration, timely communication, and the ability to provide qualified clinicians for annotation tasks. The company's proactive project management and attention to detail have led to successful project outcomes, significantly enhancing clients' product portfolios. Overall, Mindy Support is praised for their professionalism and effective integration into clients' workflows, making them a reliable choice for healthcare projects. - 1 review for healthcare industry - 1 review is 5 stars - Unknown avg. project cost - Staff Augmentation for Medical Imaging Software Startup (5.0/5, Jul 14, 2020): Mindy Support augmented the staff of a medical imaging software company. The team found clinicians that would fit into the client's requirements for annotating medical images. [Read Full Review](https://clutch.co/go-to-review/mindy-support/135241) ##### Advertising & marketing Experience Mindy Support demonstrates strong expertise in the Advertising and marketing sector, particularly in B2B lead generation through platforms like LinkedIn. Clients commend their professionalism and effective communication technology, which enhance collaboration across distances. The impact of their work is notable, with direct contributions to business growth. Overall, their proactive approach and willingness to adapt to client needs signify a strong fit for companies seeking reliable marketing support. - 1 review for advertising & marketing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Prospect Research for Marketing and Tech Firm (5.0/5, May 22, 2019): Mindy Support provides prospect research to drive business development for a marketing and tech group. They focus on LinkedIn and other B2B platforms to find, target, and establish leads. [Read Full Review](https://clutch.co/go-to-review/mindy-support/107144) ##### Information technology Experience Mindy Support has received positive feedback for its expertise in providing cost-effective customer service and tech support within the Information Technology industry. Clients highlight their professionalism, ability to meet deadlines, and contractual flexibility as key strengths. The company has successfully improved client satisfaction and operational efficiency through dedicated support teams. While there are minor recruitment challenges noted, the overall sentiment remains favorable, indicating that Mindy Support is a solid choice for businesses seeking reliable IT service partnerships. - 3 reviews for information technology industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Market Research for Recruitment Tech Company (5.0/5, Aug 30, 2019): Mindy Support conducted market research as part of a large project to populate user information into Salesforce. They also provided administrative assistance relating to the effort. [Read Full Review](https://clutch.co/go-to-review/mindy-support/35495) - Cloud Application Tech Support for Social Intranet Platform (5.0/5, May 18, 2020): Mindy Support provides tech support and lead conversion efforts for a social intranet and community platform. They help with labor-intensive work and analyze incoming tickets, answering some of them. [Read Full Review](https://clutch.co/go-to-review/mindy-support/90293) - BPO for Consumer Goods Marketplace (5.0/5, Jun 16, 2020): Mindy Support manages customer service tickets for a consumer goods marketplace. They handle level-one and -two complaints and moderate items listed for sale. [Read Full Review](https://clutch.co/go-to-review/mindy-support/113299) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Mindy Support's competitive pricing and overall value for money. For instance, one client from Monat Global noted their selection was based on 'good value for cost,' while another from International Car Mobility Services emphasized that 'pricing fit our budget.' Overall, the sentiment is positive, with many clients appreciating the quality of service relative to the costs involved, albeit with occasional suggestions for improved pricing transparency. [Read All Reviews](https://clutch.co/profile/mindy-support?verified=true#reviews) - Less than $10,000 (13 reviews) - $10,000 to $49,000 (7 reviews) - $50,000 to $199,999 (2 reviews) #### Completed projects in 14 countries - Austria (3 projects) - Canada (2 projects) - Finland (2 projects) - France (1 projects) - Germany (5 projects) - Greece (1 projects) - Israel (2 projects) - Liechtenstein (1 projects) - Netherlands (2 projects) - Portugal (1 projects) - Sweden (1 projects) - Switzerland (2 projects) - United States (9 projects) - England (2 projects) This provider is fluent in 22 languages: - English - Spanish - Portuguese - German - French - Turkish - Italian - Polish - Ukrainian - Persian - Romanian - Dutch - Czech - Serbian - Bulgarian - Estonian - Slovakian - Finnish - Swedish - Norwegian - Filipino - Albanian [View Reviews](https://clutch.co/profile/mindy-support?verified=true#reviews) --- ### [Division50](https://clutch.co/profile/division50) #### 5 out of 5 star rating (28 reviews) - 50 - 249 employees - Dubai, United Arab Emirates #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 10% Content Marketing - 10% Customer Service Outsourcing - 10% Demand Generation Marketing - 15% Email Marketing - 35% Sales Outsourcing - 10% Search Engine Optimization #### Company description Division50 is a comprehensive marketing and sales solutions company, specializing in digital advertising, sales department creation, and event outreach. Across the reviews, clients consistently praise Division50 for their strategic alignment, pricing, and impressive results, with 100% of the reviews noting successful outcomes such as increased lead generation and sales pipeline growth. Their attention to brand voice and seamless integration of marketing and sales efforts are frequently highlighted as unique strengths. [Visit Website](https://division50.com/?utm_source=clutch&utm_medium=referral&utm_campaign=directory_profile) #### High-quality work Clients have expressed high satisfaction with Division50's work quality, noting a remarkable 40% increase in qualified leads compared to in-house efforts. Their ability to tailor outreach strategies and maintain clear communication was highlighted as outstanding. One client remarked on the importance of the relevance and readiness of leads, emphasizing that Division50 delivered not just quantity but quality. Overall, feedback indicates a strong commitment to client goals and timely project delivery. - Sales Outsourcing for Marketing Company (5.0/5, Sep 13, 2025): The measurable success was not only in numbers but also in the quality of leads, which aligned perfectly with our target industries. Division50 maintained clear communication throughout the project. They provided weekly progress reports, promptly adjusted strategies when we suggested refinements, and always met agreed deadlines. [Read Full Review](https://clutch.co/go-to-review/division50/405627) #### Experience in 7 industries Division50 has demonstrated expertise across multiple industries, notably Financial Services, IT Services, Software, Advertising & Marketing, and Telecommunications. Clients praised their ability to integrate sales and marketing strategies, resulting in improved lead generation and conversion rates. Overall sentiment is highly positive, with notable strengths in project management, responsiveness, and the capacity to drive measurable business outcomes. This provider is particularly well-suited for organizations seeking to enhance their sales processes and marketing effectiveness. [Read All Reviews](https://clutch.co/profile/division50?verified=true#reviews) ##### Consulting Experience Division50 demonstrates strong expertise in lead generation and appointment setting, particularly in the consulting sector. Client feedback highlights their ability to understand unique business models and deliver tailored campaigns that yield significant results, including a high conversion rate and cost-effective lead generation. Overall sentiment is positive, with clients noting effective communication, timely project management, and dedication to achieving project goals, making Division50 a compelling choice for businesses seeking consulting services. - 1 review for consulting industry - Unknown avg. project cost - Lead Generation Services for Data Analytics Company (4.5/5, Apr 11, 2023): A data analytics company hired Division50 to provide lead generation services. The team is tasked with generating leads and setting up appointment setting. [Read Full Review](https://clutch.co/go-to-review/division50/194057) ##### IT Services Experience Division50 has received positive feedback in the IT Services industry for its expertise in lead generation and sales process optimization. Clients appreciate their ability to deliver tailored strategies, combining innovative approaches with data analytics to enhance campaign effectiveness. Notably, they demonstrated strong project management and adaptability, consistently meeting deadlines and responding to client needs. Overall, Division50 is seen as a valuable partner for organizations looking to improve their sales and marketing efforts in the IT sector. - 3 reviews for it services industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Lead Generation & Digital Strategy for Technology Company (5.0/5, Apr 5, 2023): Division50 handles a technology company's lead generation efforts. The team conducts lead research, targeting, and nurturing, develops direct outreach strategies, and provides consulting support. [Read Full Review](https://clutch.co/go-to-review/division50/192637) - Email Marketing for IT Services & Consulting Company (5.0/5, Sep 15, 2025): Division50 provided email marketing services for an IT services and consulting company. The team created customized email templates, established automated drip campaigns, and monitored performance. [Read Full Review](https://clutch.co/go-to-review/division50/405948) - Sales Outsourcing for IT Services Company (5.0/5, Oct 3, 2025): Division50 provides sales outsourcing services for an ICT solutions company. The team has recruited sales development representatives, set up a CRM system, created sales playbooks, and conducted training.  [Read Full Review](https://clutch.co/go-to-review/division50/410667) ##### Information technology Experience Division50 has demonstrated strong expertise in the Information Technology sector, particularly in driving engagement and generating leads for SaaS events. Clients appreciate their professional approach, adaptability, and ability to exceed expectations, achieving significant outcomes such as securing over 520 executive registrations. The firm's alignment with client values and effective project management has been highlighted as key strengths, making them a viable partner for businesses seeking impactful IT solutions. - 1 review for information technology industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Event Marketing Services for Software Development Company (5.0/5, Sep 29, 2025): Division50 provided event marketing services for a software development company. The team built a list of over 8,000 senior IT leaders, ran LinkedIn and email campaigns, and ensured attendance confirmation. [Read Full Review](https://clutch.co/go-to-review/division50/409685) ##### Telecommunications Experience Division50 demonstrates strong expertise in the Telecommunications industry by executing high-impact outreach strategies tailored to connect businesses with enterprise buyers. Client feedback highlights their effective project management, resulting in over 200 RSVPs and a pipeline valued at over $4 million. Their business-first approach ensures that marketing activities directly contribute to revenue outcomes. While improvements in reporting detail were suggested, overall sentiment reflects a high level of satisfaction with their innovative and results-driven services. - 1 review for telecommunications industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Event Mktg & Call Center Services for Telecommunications Co (5.0/5, Sep 29, 2025): A telecommunications company hired Division50 to manage their outreach efforts for a roadshow. The team handled cold calling, LinkedIn outreach, sent personalized emails, and built an RSVP funnel. [Read Full Review](https://clutch.co/go-to-review/division50/409707) ##### Software Experience Division50 demonstrates strong expertise in building outbound sales functions within the software industry, as highlighted by their success in rapidly establishing a fully operational sales team for Airmeet. Clients appreciate their structured project management, timely delivery, and effective training methods that lead to significant pipeline growth. Overall, feedback reflects a high level of satisfaction, particularly regarding the speed of execution and integration with client teams, making Division50 a compelling choice for businesses seeking impactful sales solutions. - 1 review for software industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Sales Outsourcing for Webinar Platform (5.0/5, Oct 2, 2025): Division50 provided sales outsourcing services for a webinar platform. The team was tasked with recruiting and training sales development representatives, setting up the CRM, and managing the team. [Read Full Review](https://clutch.co/go-to-review/division50/410484) ##### Financial services Experience Division50 has demonstrated strong expertise in the Financial services industry, particularly in enhancing client engagement and expanding market reach. Notable feedback highlights their innovative strategies that led to a 30% increase in event attendance and significant brand visibility for FinTech Global, alongside a 40% improvement in conversion rates for Taurus Wealth. Clients commend their exemplary project management, timely delivery, and seamless integration of marketing efforts, making Division50 a valuable partner for businesses seeking growth and impactful marketing solutions. - 2 reviews for financial services industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Marketing Services for Financial Services Company (5.0/5, Mar 14, 2024): Division50 was hired by a financial services company for various marketing services. The team created SMM, email marketing, and content campaigns to promote the client's events and increase engagement. [Read Full Review](https://clutch.co/go-to-review/division50/275532) - Digital Mktg & Sales Outsourcing for Financial Services Firm (5.0/5, Oct 3, 2025): Division50 has provided digital marketing and sales outsourcing services for a financial services firm. The team has managed Google, YouTube, LinkedIn, and email campaigns targeting factory decision-makers. [Read Full Review](https://clutch.co/go-to-review/division50/410888) ##### Advertising & marketing Experience Division50 has received highly positive feedback in the Advertising & Marketing industry, showcasing their expertise in lead generation and digital strategies. Clients praised their structured project management and adaptability, notably achieving significant increases in qualified leads and event attendance. Their ability to link marketing efforts to measurable business outcomes has been highlighted as a key strength. Overall, Division50 is recognized for delivering valuable, tailored solutions that effectively enhance brand visibility and conversion rates, making them a strong candidate for prospective clients in this sector. - 5 reviews for advertising & marketing industry - 5 reviews are 5 stars - Less than $10,000 avg. project cost - Email Marketing for Advertising Agency (5.0/5, Sep 13, 2025): Division50 provided email marketing services for an advertising agency. The tasks included prospect list building, audience segmentation, content creation, automation workflows, and performance tracking. [Read Full Review](https://clutch.co/go-to-review/division50/405621) - Sales Outsourcing for Marketing Company (5.0/5, Sep 13, 2025): Division50 provided sales outsourcing services for a marketing company. The team conducted prospect research, cold outreach, follow-up calls, and appointment setting with qualified decision-makers. [Read Full Review](https://clutch.co/go-to-review/division50/405627) - Digital Marketing Services for Creative Agency (5.0/5, Sep 29, 2025): Division50 provided digital marketing support for a creative agency. They ran Google Search ads, launched Meta retargeting campaigns, designed landing pages, and set up automated nurture sequences in the CRM. [Read Full Review](https://clutch.co/go-to-review/division50/409727) - Event Marketing for Digital Marketing Agency (5.0/5, Sep 29, 2025): Division50 executed an end-to-end event outreach strategy for a digital marketing agency. The team built a contact prospect list, ran LinkedIn campaigns, managed cold calling, and created landing pages. [Read Full Review](https://clutch.co/go-to-review/division50/409736) - Digital Marketing Services for Brand Development Agency (5.0/5, Oct 3, 2025): Division50 provided digital marketing services for a brand development agency. The team created and implemented a strategy that includes Google Search campaigns, Meta ads, email marketing, and SMS marketing. [Read Full Review](https://clutch.co/go-to-review/division50/410903) #### 5.0 out of 5.0 rating for cost What Clients Have Said Overall, clients consistently reported that Division50 offers excellent value for money, with many highlighting that their pricing aligns well with project budgets. For instance, one CEO noted that Division50's 'pricing fit our budget' and provided 'good value for cost.' Multiple clients emphasized the effectiveness of their services, leading to significant outcomes such as increased lead generation and revenue growth, further validating their cost-effectiveness. [Read All Reviews](https://clutch.co/profile/division50?verified=true#reviews) - Less than $10,000 (11 reviews) #### Completed projects in 5 countries - Australia (2 projects) - Saudi Arabia (2 projects) - United Arab Emirates (6 projects) - United States (2 projects) - England (2 projects) This provider is fluent in 3 languages: - English - Arabic - French [View Reviews](https://clutch.co/profile/division50?verified=true#reviews) --- ### [OWORKERS](https://clutch.co/profile/oworkers) #### 4.5 out of 5 star rating (2 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Plovdiv, Bulgaria #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Customer Service Outsourcing - 25% Data Annotation Services - 10% Finance & Accounting Outsourcing (FAO) - 15% Staffing #### Company description OWORKERS is a BPO company specializing in document verification and app monitoring services across various regions. Reviews indicate a high level of satisfaction with their problem-solving abilities and quick feedback, with 100% of reviewers highlighting their effective communication and decision-making. Clients appreciate their ownership and dedication, with no significant areas for improvement mentioned. [Visit Website](https://oworkers.com/) #### Professional Oworkers has received positive feedback regarding their professionalism, particularly in their commitment to ownership and effective communication. Clients noted their ability to enhance monitoring coverage and reduce abuse rates, demonstrating a strong alignment with project goals. One client highlighted their impressive performance and adherence to guidelines, while another mentioned the increased quality of services experienced by users. Overall, the sentiment reflects a high level of satisfaction with Oworkers' professional approach. #### Experience in 2 industries OWORKERS has demonstrated expertise primarily in the Regtech and Information Technology sectors. In the Regtech industry, they excelled in swiftly establishing a BPO team for document verification, receiving commendations for problem-solving and efficient communication. In Information Technology, their monitoring services for a global live streaming app effectively improved moderation coverage and user experience. Overall, feedback highlights their quick responsiveness and ownership, making them a suitable partner for clients in both industries. [Read All Reviews](https://clutch.co/profile/oworkers?verified=true#reviews) ##### IT Services Experience OWORKERS has received positive feedback for their expertise in setting up BPO teams and document verification processes within the EU. Clients highlight their problem-solving abilities, prompt communication, and effective decision-making. The company's strengths lie in their quick responsiveness and capability to meet project timelines, demonstrating a strong impact in the IT Services industry. Overall, OWORKERS is viewed as a reliable partner for businesses seeking efficient IT service solutions. - 1 review for it services industry - Unknown avg. project cost - BPO Services for RegTech Company (4.0/5, Sep 27, 2022): OWORKERS provides BPO services for a regulatory technology company. They've helped the client set up a BPO team consisting of 15 people. Their task is to process various types of documents on a 24/7 basis. [Read Full Review](https://clutch.co/go-to-review/oworkers/159937) ##### Information technology Experience Oworkers has demonstrated significant expertise in app monitoring and moderation for the live streaming sector, particularly for global platforms like Hakuna. Clients have praised their commitment to improving service quality and user safety, with effective 24/7 monitoring across various regions. The company's proactive approach and strong communication facilitate seamless collaboration, highlighting their strengths in operational ownership and performance accountability. Overall, Oworkers is well-positioned as a reliable partner in the Information Technology industry for projects requiring robust moderation solutions. - 1 review for information technology industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Application Management Services for Live Streaming Platform (5.0/5, May 20, 2020): Oworkers provided application management services for a live streaming platform. The team is responsible for monitoring the application across various regions. [Read Full Review](https://clutch.co/go-to-review/oworkers/91964) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients have expressed satisfaction with Oworkers' pricing, highlighting their competitive rates and strong value for money. One client noted they chose Oworkers based on their ability to solve problems quickly and effectively, which justified the cost. Another client emphasized the improvement in service quality and monitoring coverage, indicating that the investment led to significant operational enhancements. Overall, the sentiment leans positively towards the company's cost-effectiveness and service delivery. [Read All Reviews](https://clutch.co/profile/oworkers?verified=true#reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 2 countries - Estonia (1 projects) - South Korea (1 projects) This provider is available in 11 time zones: - Middle East Time (MET) - Greenwich Mean Time (GMT) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Mountain Standard Time (MST) - Singapore Standard Time (SGT) - Universal Coordinated Time (UTC) This provider is fluent in 30 languages: - Arabic - Bulgarian - Cantonese - Croatian - Czech - Danish - Dutch - English - Filipino - Finnish - French - German - Hindi - Hungarian - Italian - Japanese - Korean - Mandarin - Norwegian - Polish - Portuguese - Romanian - Russian - Slovakian - Spanish - Swedish - Thai - Turkish - Ukrainian - Vietnamese [View Reviews](https://clutch.co/profile/oworkers?verified=true#reviews) --- ### [Select VoiceCom](https://clutch.co/profile/select-voicecom) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Cebu City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing - 10% IT Staff Augmentation #### Company description Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency. [Visit Website](https://selectvoicecom.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-inbound) #### Communicative Clients consistently commend Select VoiceCom for their exceptional communication skills. One client noted the team's responsiveness, stating they 'respond within 24 hours' and are 'open to suggestions, needs, or requests.' Another emphasized the 'open and honest feedback' that fosters a strong relationship. Overall, the sentiment reflects a high level of satisfaction with the company's communicative approach, highlighting their ability to honor commitments and adapt to client needs. - Call Center Services for Third-Party Management Company (4.5/5, Feb 6, 2025): Yes- their team has been amazing to work with. We are so grateful for the relationship we have built. We have open and honest feedback that goes both ways. SVC truly meets our needs from a culture prospective alone. I truly value the connection piece and the communication we are given. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/349696) - Recruitment Services for Financial Services Company (4.5/5, Oct 17, 2025): We have found SVC an extremely well organized and communicative team. They respond within 24 hours and have been very open to suggestions, needs, or requests to make the process work for everyone involved. We love their personalized approach, very easy to speak to, honor what they say they are going to do and are open minded to change. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/414242) #### Experience in 7 industries Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength. [Read All Reviews](https://clutch.co/profile/select-voicecom?verified=true#reviews) ##### Media Experience Select VoiceCom has garnered positive feedback from clients in the Media industry, highlighting their expertise in lead conversion and revenue growth. A portrait photography studio reported a significant increase in annual sales from $4M to $8M due to SVC's effective project management and skilled sales team. Clients praise their reliability, timely delivery, and commitment to building a strong team culture, making them a suitable partner for businesses seeking to enhance their media operations. - 1 review for media industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Back Office & Sales Outsourcing for Photography Studio (5.0/5, Feb 7, 2025): Select VoiceCom has partnered with a photography studio to move their bookings department from Australia to the Philippines. They've built a team of salespeople who could convert leads into clients. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/350162) ##### Business services Experience Select VoiceCom has garnered positive feedback within the Business services industry, particularly for their effectiveness in enhancing call quality and customer service for clients in management roles. Clients appreciate their culture fit, open communication, and the strong partnership developed throughout the project. Measurable outcomes, such as improved close rates, highlight their expertise and the significant impact they have on client growth and satisfaction, making them a suitable choice for businesses seeking reliable support. - 1 review for business services industry - $10,000 – $49,000 avg. project cost - Call Center Services for Third-Party Management Company (4.5/5, Feb 6, 2025): Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/349696) ##### Advertising & marketing Experience Select VoiceCom demonstrates strong expertise in the Advertising & Marketing industry, particularly in lead generation and client acquisition. Clients appreciate their detail-oriented approach, agile project management, and commitment to understanding campaign goals. The positive feedback emphasizes their alignment with client values and past successful collaborations, making them a reliable choice for businesses seeking effective marketing solutions. - 1 review for advertising & marketing industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for MarTech Company (5.0/5, Jan 19, 2025): Select VoiceCom provides call center services for a marketing technology company. They're tasked with calling over over 1,000 local businesses daily on the client's behalf to promote their products and services. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/344266) ##### Pharmaceuticals Experience Select VoiceCom has demonstrated expertise in the Pharmaceuticals industry, particularly in patient recruitment and health information collection for clinical research trials. Clients appreciate their attentive project management, adherence to processes, and efficiency in delivering measurable outcomes, such as successfully randomized patients. The overall sentiment reflects strong satisfaction with their ability to meet project goals, making them a favorable choice for businesses seeking reliable support in the Pharmaceuticals sector. - 1 review for pharmaceuticals industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Recruitment Services for Clinical Research Company (5.0/5, Jan 13, 2025): Select VoiceCom provides patient recruitment services for a clinical research company. The team receives leads, enters them into the CTMS, contacts patients, completes their profiles, and schedules them. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/342752) ##### Other industries Experience Select VoiceCom demonstrates significant expertise in the Other industries sector, providing tailored customer service and sales support. Their partnership with AdvisoryCloud resulted in a 35% increase in customer satisfaction and a 40% reduction in response times, highlighting their impactful contributions. Clients commend their reliable project management, consistent training, and effective communication, reinforcing Select VoiceCom as a strong contender for businesses seeking robust support in customer engagement and sales strategies. - 1 review for other industries industry - $1,000,000 – $9,999,999 avg. project cost - Call Center Services for Advisory Platform (4.5/5, Jan 13, 2025): Select VoiceCom provides call center services for an advisory platform. The team handles inbound and outbound calls, email, chat, data entry into Salesforce, and other voice and non-voice office tasks. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/342744) ##### Legal Experience Select VoiceCom has received positive feedback from clients in the Legal industry, particularly for their expertise in legal screening and intake processes. Their strengths include high accuracy in lead verification, effective quality control measures, and a proactive approach to problem-solving. Clients report improved efficiency in case processing and exceptional project management, showcasing their ability to adapt to client needs. Overall, their commitment to delivering tailored, comprehensive solutions positions them as a strong partner for law firms seeking reliable support. - 1 review for legal industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Back Office & Customer Service Outsourcing for Law Firm (5.0/5, Jan 8, 2025): Select VoiceCom provides back office and customer service outsourcing for a law firm. The team is responsible for lead verification, QC, data management, legal intake, and case administration. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/341661) ##### Financial services Experience Select VoiceCom has received positive feedback from clients in the Financial Services industry, emphasizing their expertise in customer service and talent management. Clients appreciate their high standards for security and quality, responsiveness, and personalized approach. Successful outcomes include the effective hiring and training of customer service teams and marketing talent, demonstrating Select VoiceCom's ability to align with the specific needs of financial services companies. Overall, the sentiment is highly favorable, indicating a strong fit for businesses in this sector. - 2 reviews for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Recruiting for Financial Services Co (5.0/5, Jan 13, 2025): Select VoiceCom provided outsourced recruitment services for a financial services company. The team helped the client hire and train a team of customer service agents. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/342740) - Recruitment Services for Financial Services Company (4.5/5, Oct 17, 2025): Select VoiceCom provides recruitment services for a financial services company. The team has sourced, hired, and managed marketing and analytics professionals. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/414242) #### 4.6 out of 5.0 rating for cost What Clients Have Said Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs. [Read All Reviews](https://clutch.co/profile/select-voicecom?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (2 reviews) - $1,000,000 to $9,999,999 (2 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 2 countries - Australia (1 projects) - United States (7 projects) This provider is available in 1 time zone: - Eastern Standard Time (EST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/select-voicecom?verified=true#reviews) --- ### [ROI CX Solutions](https://clutch.co/profile/roi-cx-solutions) #### 4.8 out of 5 star rating (4 reviews) - $50,000+ minimum project size - 1,000 - 9,999 employees - American Fork, UT #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 20% Customer Service Outsourcing - 10% Data Annotation Services - 15% Finance & Accounting Outsourcing (FAO) - 5% HR Outsourcing #### Company description ROI CX Solutions is a customer support service provider specializing in managing customer interactions and enhancing service delivery. The company receives overwhelmingly positive feedback, with approximately 95% of reviewers praising its flexibility, timely delivery, and ability to improve response times significantly. Clients commend their adaptability to unique needs, while a few suggest a need for more proactive initiative and early alignment efforts. [Visit Website](http://roicallcentersolutions.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Adaptable Overall sentiment regarding adaptability is positive, with clients noting ROI CX Solutions' strong flexibility in accommodating unique needs and adjusting to technical challenges. One client highlighted their seamless adaptation to support requirements and effective communication. Although there were initial setbacks in talent recruitment, the company ultimately delivered on time and met key milestones. Suggestions for improvement included more proactive initiatives for training needs, but their later flexibility effectively mitigated earlier challenges. - Call Center Services for Software Dev Company (4.5/5, Feb 25, 2026): ROI CX Solutions’ project management has been solid overall, with strong flexibility and accommodation to our unique needs. We experienced a slight setback early on in recruiting the right talent, but that seems to be on track now that we’ve dialed in the ideal agent persona. They’ve delivered on time after the initial hiccups, meeting key milestones despite the challenges. ROI CX Solutions has flexible adjustments to our tech stack learning curve and system navigation. They maintain consistent communication, adapt seamlessly to our support needs, and collaborate creatively to elevate the overall user experience — their care and support shine through clearly. [Read Full Review](https://clutch.co/go-to-review/roi-cx-solutions/438751) #### Experience in 4 industries ROI CX Solutions has demonstrated expertise across several industries, including retail, medical, hospitality & leisure, and consumer products & services. Clients praised their responsiveness, professionalism, and ability to enhance operational efficiency. In retail, they excelled in issue resolution and communication. In medical, they improved patient experience and call handling metrics. In hospitality, they showcased flexibility and cost management, while in consumer products, they significantly reduced response times and elevated customer satisfaction. Overall, their strengths align well with organizations seeking effective support solutions in these sectors. [Read All Reviews](https://clutch.co/profile/roi-cx-solutions?verified=true#reviews) ##### Hospitality & leisure Experience ROI CX Solutions has demonstrated significant expertise in the Hospitality & Leisure industry, particularly in optimizing staffing and reducing costs for their clients. Their impressive flexibility and commitment to meeting client needs contribute positively to project outcomes, as noted by the Director of a hospitality firm. The consistent delivery of new hires and effective communication further solidifies their strength in providing value within this sector, making them a strong candidate for businesses seeking reliable support. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Staffing & Call Center Services for Event Company (5.0/5, Jan 16, 2026): ROI CX Solutions provided staffing and call center services for an event company. The team's goals were to support inbound interactions to lower costs and add flexibility for the client. [Read Full Review](https://clutch.co/go-to-review/roi-cx-solutions/430409) ##### Retail Experience ROI CX Solutions has received positive feedback from clients in the Retail industry, particularly in terms of their ability to assess and prioritize support tickets effectively. Clients like Kendra Scott appreciate the company's strong communication and project management capabilities, noting timely responses and a culture fit. Their expertise has led to improved issue resolution and trust, indicating a strong impact on their clients' operations. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Jewelry Retailer (5.0/5, Jan 19, 2026): ROI CX Solutions provides ongoing customer support services for a jewelry retailer. The team is responsible for assessing tickets, setting priorities, resolving issues, and escalating them when necessary. [Read Full Review](https://clutch.co/go-to-review/roi-cx-solutions/430758) #### Very responsive ROI CX Solutions is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 3 cities - Austin, Texas (1 projects) - Dallas, Texas (1 projects) - Shiner, United States (1 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/roi-cx-solutions?verified=true#reviews) --- ### [ExpertCallers](https://clutch.co/profile/expertcallers) #### 4.8 out of 5 star rating (32 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Princeton, NJ #### Services Provided - Allocation of Expertise by Percentage - 5% Back Office Outsourcing - 50% Call Center Services - 10% Customer Service Outsourcing - 5% Email Marketing - 5% Finance & Accounting Outsourcing (FAO) - 10% Business Consulting - 5% Market Research - 10% Sales Outsourcing #### Company description ExpertCallers is a call center service provider specializing in inbound and outbound customer communication, lead generation, and appointment setting. Reviews indicate a high level of professionalism, with 100% positive feedback, highlighting improved response times, increased conversions, and efficient project management. Approximately 80% of reviewers commend their adaptability and alignment with company values, contributing to significant business growth. [Visit Website](https://www.expertcallers.com/) #### Great team ExpertCallers has received commendations for their exceptional team, noted for their professionalism and ability to integrate seamlessly with clients' operations. A Marketing Director highlighted their proactive communication and structured reporting, which significantly boosted customer engagement and satisfaction. The team was described as a great cultural fit, contributing to a 40% business growth and improved lead conversion rates. Clients appreciated their consistent performance and responsiveness, reinforcing the overall positive sentiment towards their capabilities. - Call Center Services for Auto Detailing Company (4.5/5, Apr 8, 2026): Project management was smooth and highly professional. Their team stayed organized, communicated regularly, and ensured everything was handled on time. They were proactive in optimizing call handling processes as our business scaled. [Read Full Review](https://clutch.co/go-to-review/expertcallers/448559) #### Experience in 11 industries ExpertCallers has demonstrated strong expertise across several industries, particularly in Business Services, Construction, Contracting, and Automotive sectors. Clients noted significant improvements in lead generation, customer engagement, and operational efficiency. Feedback indicates a consistent professionalism and adaptability, with measurable outcomes including increased qualified leads and enhanced customer satisfaction across these industries. Overall sentiment is positive, particularly for businesses seeking to improve communication and customer service capabilities. [Read All Reviews](https://clutch.co/profile/expertcallers?verified=true#reviews) ##### Home Services Experience ExpertCallers has demonstrated exceptional expertise in the Home Services industry by significantly improving customer response times and reducing missed calls for GRS Contracting. Clients praise their professionalism, structured project management, and seamless integration with existing workflows, enhancing lead conversion and client satisfaction. Their ability to offer 24/7 support adds substantial value, making them a compelling choice for businesses seeking reliable customer service solutions. - 1 review for home services industry - $10,000 – $49,000 avg. project cost - Call Center Services for Renovation & Contracting Company (4.5/5, Mar 26, 2026): ExpertCallers provided call center services for a renovation and contracting company. The team managed inbound calls, responded to inquiries, provided information, and assisted with booking coordination. [Read Full Review](https://clutch.co/go-to-review/expertcallers/445795) ##### Electric Experience ExpertCallers has demonstrated strong expertise in lead generation within the Electric industry, yielding significant increases in qualified leads and scheduled appointments for clients. Their tailored approach to outreach effectively aligned with specific business goals, enhancing sales pipeline efficiency. Clients praised their excellent project management, communication, and responsiveness, reflecting a professional commitment to delivering impactful solutions. Overall, ExpertCallers is well-positioned to support businesses in the Electric sector seeking to enhance their sales opportunities. - 1 review for electric industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sales Outsourcing for Trading Company (5.0/5, Mar 4, 2026): ExpertCallers provided sales outsourcing services for a trading company. They handled lead research, outbound calling, prospect qualification, appointment scheduling, and report generation. [Read Full Review](https://clutch.co/go-to-review/expertcallers/440320) ##### Financial services Experience ExpertCallers has demonstrated strong expertise in providing virtual assistant support specifically tailored for the Financial services industry. Clients appreciate their reliability, clear communication, and ability to streamline administrative tasks, which significantly enhances productivity. The positive feedback regarding their cultural fit and value for cost indicates they are well-suited for businesses seeking efficient operational solutions. Overall, ExpertCallers is a commendable choice for organizations looking to optimize their workflows in the Financial services sector. - 1 review for financial services industry - $200,000 – $999,999 avg. project cost - Virtual Assistant Services for Digital Business (4.0/5, Mar 14, 2026): ExpertCallers provided virtual assistant support to a digital business. The team handled data entry, email management, research tasks, and administrative support to streamline the client's daily workflow. [Read Full Review](https://clutch.co/go-to-review/expertcallers/442826) ##### Non-profit Experience ExpertCallers demonstrates strong expertise in the Non-profit sector, as highlighted by their successful partnership with Pact For Peace. They effectively conducted outreach and data collection, providing valuable insights that enhanced community engagement strategies. Clients appreciate their efficient project management, timely delivery, and clear communication across diverse audiences. Overall, ExpertCallers is well-regarded for their cultural fit, cost-effectiveness, and ability to deliver impactful solutions tailored to the needs of Non-profits. - 1 review for non-profit industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Survey Research & Data Collection for Nonprofit Organization (5.0/5, Mar 14, 2026): ExpertCallers performed outreach and collected data for a nonprofit organization's community programs and awareness campaigns. The team conducted surveys, gathered feedback, and compiled reports. [Read Full Review](https://clutch.co/go-to-review/expertcallers/442827) ##### Information technology Experience ExpertCallers demonstrates strong expertise in information technology, particularly in providing 24/7 support and process automation. Clients commend their collaborative approach, quick response times, and ability to deliver measurable outcomes, such as enhanced operational efficiency and customer support coverage. With a focus on cost-effectiveness and alignment with client goals, ExpertCallers positions itself as a valuable partner for organizations seeking sustainable growth and operational excellence in the IT sector. - 1 review for information technology industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Service Outsourcing for IT Company (5.0/5, Mar 12, 2026): ExpertCallers provided customer service outsourcing services for an IT company. The team offered 24/7 support via email, chat, and phone, with an average response time of 5 minutes. [Read Full Review](https://clutch.co/go-to-review/expertcallers/442406) ##### Education Experience ExpertCallers has received positive feedback from clients in the Education sector, particularly in childcare management. Clients noted their professionalism, responsiveness, and ability to understand industry-specific requirements, resulting in improved communication and faster response times to parent inquiries. The company's strengths include effective call management and lead capture, leading to increased enrollment and client satisfaction. Overall, ExpertCallers demonstrates strong expertise in enhancing operational efficiency for educational institutions, making them a suitable partner for businesses in this industry. - 2 reviews for education industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Childcare Center (5.0/5, Mar 14, 2026): ExpertCallers provided call center services for a childcare center. The team handled inbound calls, responded to parent questions about enrollment and schedules, and captured leads from phone inquiries. [Read Full Review](https://clutch.co/go-to-review/expertcallers/442823) - Call Center Services for Childcare Center (4.5/5, Mar 25, 2026): ExpertCallers provided call center services for a childcare center. The team managed inbound calls, responded to inquiries about enrollment and programs, scheduled visits, and maintained communication records. [Read Full Review](https://clutch.co/go-to-review/expertcallers/445452) ##### Contracting Experience ExpertCallers has received positive feedback from clients in the Contracting industry, highlighting their expertise in customer communication and lead management. Clients reported significant increases in client conversions, rapid response times, and improved customer satisfaction. The company's professionalism, reliability, and ability to adapt to client needs were consistently praised, solidifying their impact on business growth. Overall, ExpertCallers is well-positioned to support contracting firms aiming to enhance their customer engagement and operational efficiency. - 4 reviews for contracting industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center & Sales Outsourcing for Construction Company (5.0/5, Feb 25, 2026): ExpertCallers provided call center and sales outsourcing services for a construction company. The team researched clients and markets, made outbound calls, scheduled appointments, and delivered weekly reports. [Read Full Review](https://clutch.co/go-to-review/expertcallers/438763) - Call Center Services for Construction & Landscaping Company (4.0/5, Apr 9, 2026): ExpertCallers provided call center services for a construction and landscaping company. The team managed inbound and outbound customer calls, scheduled appointments, and followed up with potential clients. [Read Full Review](https://clutch.co/go-to-review/expertcallers/448858) - Call Center Services for Flooring Company (4.5/5, Apr 9, 2026): ExpertCallers provided call center services for a flooring company. The team handled inbound calls, scheduled appointments, qualified leads, performed outbound follow-ups, and resolved inquiries. [Read Full Review](https://clutch.co/go-to-review/expertcallers/448862) - Customer Support Services for E-Commerce Company (4.5/5, Apr 10, 2026): ExpertCallers provided customer support services for an e-commerce company. The team handled customer service calls, supported order processing, resolved issues, and tracked customer interactions. [Read Full Review](https://clutch.co/go-to-review/expertcallers/449202) ##### Business services Experience ExpertCallers has received positive feedback from clients in the business services industry, noting their strong expertise in customer communication management. Clients highlighted significant improvements in lead conversion, customer response times, and overall engagement due to their organized project management and professionalism. Their ability to adapt to client needs and provide reliable support has made a considerable impact, contributing to increased operational efficiency and customer satisfaction. This makes ExpertCallers a solid choice for businesses seeking effective call center solutions. - 5 reviews for business services industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Tree Services Company (5.0/5, Feb 25, 2026): ExpertCallers provided call center services for a tree services company. The team handled inbound and outbound calls, followed up with clients, scheduled appointments, and recorded interactions. [Read Full Review](https://clutch.co/go-to-review/expertcallers/438772) - Call Center Services for Tree Care Company (4.5/5, Apr 7, 2026): ExpertCallers provided call center services for a tree care company. The team handled inbound customer support, outbound follow-ups, appointment scheduling, and lead qualification. [Read Full Review](https://clutch.co/go-to-review/expertcallers/448252) - Back Office Outsourcing for Home Improvement Company (5.0/5, May 8, 2026): ExpertCallers provided call center services for a home improvement company. The team managed outbound calling campaigns, lead qualification, customer follow-ups, and appointment scheduling. [Read Full Review](https://clutch.co/go-to-review/expertcallers/455588) - Customer Service & Call Center Support for Renovation Co (5.0/5, May 12, 2026): ExpertCallers provided call center and customer service support to a construction and renovation company. The team handled customer calls, appointment scheduling, outbound follow-ups, and inquiry management. [Read Full Review](https://clutch.co/go-to-review/expertcallers/456351) - Call Center Services for Towing Company (5.0/5, May 13, 2026): ExpertCallers provided call center services for a towing company. The team managed the client's inbound customer support calls. [Read Full Review](https://clutch.co/go-to-review/expertcallers/456676) ##### Other industries Experience ExpertCallers has received positive feedback from clients across various industries, particularly in their expertise in customer service and support. Clients commend their seamless integration into existing teams and the comparable quality of service to in-house representatives. Their strong communication and project management skills ensure timely delivery and responsiveness to client needs. Overall, the sentiment is highly favorable, highlighting ExpertCallers' dedication, cultural fit, and ability to drive measurable success in the Other industries sector. - 4 reviews for other industries industry - 4 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Customer Service & Sales Outsourcing for Presentation Co (5.0/5, Mar 12, 2026): ExpertCallers provided e-commerce sales and support for a presentation design company. The team communicated with end customers through live chat and email, offering technical support and product guidance. [Read Full Review](https://clutch.co/go-to-review/expertcallers/442398) - Sales Outsourcing for Mobile Software Solutions Co (5.0/5, Mar 24, 2026): ExpertCallers provided sales support to a mobile software solutions company. They helped the client engage enterprise buyers globally by setting meetings with leads via email and phone outreach. [Read Full Review](https://clutch.co/go-to-review/expertcallers/444957) - Customer Service Outsourcing for Consulting Firm (5.0/5, Apr 2, 2026): ExpertCallers provided customer service outsourcing for a consulting firm. The team was responsible for attending on-site training and handling customer support during the client's out-of-office hours. [Read Full Review](https://clutch.co/go-to-review/expertcallers/447395) - Customer Service Outsourcing for Software Company (5.0/5, Apr 3, 2026): ExpertCallers provides ongoing customer support for a software company. The team has helped the client migrate to HubSpot Service Hub and uses Ring4 for providing call center support. [Read Full Review](https://clutch.co/go-to-review/expertcallers/447672) ##### Automotive Experience ExpertCallers has demonstrated significant expertise in the Automotive industry, particularly in customer communication and support. Clients have reported impressive results, including a 40% increase in bookings and improved lead conversion rates. Their team is recognized for professionalism, consistency, and effective communication, making them a valuable partner for automotive service providers seeking reliable support. Overall sentiment is highly positive, with clients appreciating their alignment with company values and their significant impact on customer engagement and satisfaction. - 4 reviews for automotive industry - $50,000 – $199,999 avg. project cost - Call Center Services for Auto Detailing Company (4.5/5, Mar 19, 2026): ExpertCallers provided call center services for an auto detailing company. The team handled inbound and outbound customer calls, managed appointments, responded to inquiries, and followed up with customers. [Read Full Review](https://clutch.co/go-to-review/expertcallers/444058) - Call Center Services for Truck Repair Company (4.5/5, Mar 26, 2026): ExpertCallers provided call center services for a truck repair company. The team handled inbound customer calls, responded to service inquiries, captured job details, and coordinated with the client's team. [Read Full Review](https://clutch.co/go-to-review/expertcallers/445802) - Call Center Services for Auto Detailing Company (4.5/5, Apr 8, 2026): ExpertCallers provided call center support for an auto detailing company. The team handled inbound customer calls, managed service inquiries, scheduled appointments, and followed up on leads. [Read Full Review](https://clutch.co/go-to-review/expertcallers/448559) - Call Center Support for Construction & Renovation Company (4.5/5, Apr 8, 2026): ExpertCallers provided call center support for a construction and renovation company. The team handled inbound and outbound calls, set appointments, qualified leads, and followed up with potential customers. [Read Full Review](https://clutch.co/go-to-review/expertcallers/448560) ##### Construction Experience ExpertCallers has garnered positive feedback from clients in the construction industry for their professionalism, effective lead generation, and excellent communication skills. Clients noted significant improvements in client engagement, conversion rates, and overall project management efficiency. The company’s structured approach, timely deliverables, and ability to represent clients positively during interactions are highlighted as key strengths, making them a reliable partner for businesses seeking to enhance their customer communication and project opportunities. - 4 reviews for construction industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Sales Outsourcing for Construction Company (5.0/5, Feb 24, 2026): ExpertCallers provided sales outsourcing services for a construction firm. The team managed outbound calling campaigns, lead qualification, and appointment scheduling. [Read Full Review](https://clutch.co/go-to-review/expertcallers/438367) - Call Center Services for Home Renovation Company (5.0/5, Feb 25, 2026): ExpertCallers provided call center services for a home renovation company. The team followed up with potential clients, nurtured leads, scheduled sales team appointments, and provided detailed reports. [Read Full Review](https://clutch.co/go-to-review/expertcallers/438775) - Call Center Services for Construction Company (4.5/5, Mar 23, 2026): ExpertCallers provided call center services for a construction firm. The team handled inbound and outbound calls, responded to customer inquiries, scheduled site visits, and followed up with potential clients. [Read Full Review](https://clutch.co/go-to-review/expertcallers/444681) - Outbound Calling for Construction Services (4.5/5, Apr 10, 2026): ExpertCallers provided outbound calling services for a construction company. The team reached out to prospects, set appointments, maintained a database of potential clients, and provided performance reports. [Read Full Review](https://clutch.co/go-to-review/expertcallers/449201) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently express satisfaction with ExpertCallers' pricing, describing it as fitting their budgets while delivering significant value. Feedback highlights instances where clients noted the 'good value for cost' and the ability to maintain high-quality service without increasing internal workload. Overall sentiment reflects confidence in the company's cost-effectiveness, with several reviews emphasizing improved customer response times and lead conversion rates as indicators of the value received from their services. [Read All Reviews](https://clutch.co/profile/expertcallers?verified=true#reviews) - $10,000 to $49,000 (10 reviews) - $50,000 to $199,999 (8 reviews) - $200,000 to $999,999 (7 reviews) - Less than $10,000 (2 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 5 countries - Canada (2 projects) - Poland (5 projects) - Türkiye (1 projects) - Tanzania (1 projects) - United States (13 projects) [View Reviews](https://clutch.co/profile/expertcallers?verified=true#reviews) --- ### [Designveloper](https://clutch.co/profile/designveloper) #### 4.9 out of 5 star rating (9 reviews) - $10,000+ minimum project size - $25 - $49 average hourly rate - 50 - 249 employees - Ho Chi Minh City, Vietnam #### Services Provided - Allocation of Expertise by Percentage - 20% UX/UI Design - 10% Custom Software Development - 10% Customer Service Outsourcing - 10% IT Strategy Consulting - 20% Mobile App Development - 10% Web Design - 20% Web Development #### Company description Designveloper is a versatile technology company specializing in web and application development services, with expertise in creating tailored digital solutions across various sectors such as education, banking, and healthcare. The reviews indicate an overwhelmingly positive response, with over 90% of users noting their effective project management, domain understanding, and commitment to delivering user-friendly products. Suggestions for improvement were minimal, focusing mainly on enhancing user documentation. [Visit Website](https://www.designveloper.com/) #### Transparent The overall sentiment regarding transparency in the reviews is positive. Clients highlighted the company's 'fantastic work ethic' and 'clear progress every day,' indicating effective communication and clarity in project management. One client noted their satisfaction with the process, stating there were no areas for improvement thus far. This feedback reflects a strong commitment to transparency throughout the project, fostering trust and confidence in the partnership. #### Experience in 4 industries Designveloper has demonstrated strong expertise across various industries, including Education, Financial Services, IT Services, and Healthcare. In Education, they effectively built web applications to enhance user engagement and streamline operations, receiving positive feedback for their understanding of the domain. In Financial Services, their development of intuitive analytics features was praised for technical strength and user experience. Clients from IT Services noted their reliable project management and work ethic, while in Healthcare, Designveloper improved website traffic and user experience significantly. Overall, feedback across industries reflects a strong alignment with client needs and effective communication. [Read All Reviews](https://clutch.co/profile/designveloper?verified=true#reviews) ##### Education Experience Designveloper demonstrates strong expertise in the Education sector, delivering a centralized web application that effectively tracks student performance and engagement. Clients praise their ability to quickly grasp educational needs and translate them into practical solutions, resulting in high adoption rates among users. The project management is noted for clear communication and timely deliveries, contributing to improved operational efficiency. Overall, Designveloper's strengths in understanding the education domain make them a suitable partner for similar projects. - 1 review for education industry - 1 review is 5 stars - Unknown avg. project cost - Web App Development for Education Company (5.0/5, Jul 21, 2025): Designveloper developed a web app for an education company. The team integrated the app with the client's CRM system, implemented class management features, and provided post-launch support. [Read Full Review](https://clutch.co/go-to-review/designveloper/391812) ##### Financial services Experience Designveloper has demonstrated expertise in the Financial services sector, specifically in digital banking, through its successful development of a spending analytics feature. Clients have praised their technical skills and user experience focus, highlighting improvements in user engagement and satisfaction post-launch. Their structured Agile approach and proactive communication have been commended, although some clients suggest enhanced documentation could further benefit collaboration. Overall, Designveloper is well-regarded for delivering valuable fintech solutions tailored to client needs. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Custom Software Development for Digital Bank (5.0/5, Jul 14, 2025): Designveloper developed a spending analytics feature for a digital bank. The team integrated the transaction database, designed a machine learning-based categorization system, and built a dashboard. [Read Full Review](https://clutch.co/go-to-review/designveloper/389771) ##### IT Services Experience Designveloper has received positive feedback in the IT Services industry, particularly for their expertise in web frontend development using Vue.js. Clients commend their strong work ethic, effective project management, and consistent daily progress. The ability to adapt to project needs and maintain clear communication has been highlighted as a strength. Overall, their commitment to quality and timely delivery indicates that they could be a suitable partner for businesses seeking reliable IT services. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Frontend Design Support for Icelandic Online Marketplace (5.0/5, Jul 19, 2020): Designveloper provided frontend development to help an online marketplace launch their new website. A team of two utilized Vue.js to design a streamlined, functional interface. [Read Full Review](https://clutch.co/go-to-review/designveloper/139313) ##### Healthcare Experience Designveloper has demonstrated significant expertise in the Healthcare sector, evidenced by their successful collaboration with a Vietnam-based agency to develop a user-friendly health care website. Clients have praised their ability to enhance user experience, leading to increased traffic and a notable reduction in bounce rates. The company is recognized for its responsive communication and effective project management, solidifying its reputation as a top-tier web app service provider in the Healthcare industry. - 1 review for healthcare industry - $10,000 – $49,000 avg. project cost - Updated Web Design for Healthcare Site (4.5/5, Apr 23, 2020): Designveloper created a new healthcare site, updating the visuals and adding additional functions such as calendar booking. The site also needed to be mobile-friendly. [Read Full Review](https://clutch.co/go-to-review/designveloper/81259) #### 4.8 out of 5.0 rating for cost What Clients Have Said Client feedback indicates that Designveloper provides excellent value for money, with many reviewers highlighting their competitive pricing and high-quality deliverables. One client noted that Designveloper's pricing fit their budget while delivering great value, enhancing operational efficiency. Another client praised them as the 'best outsourcing service' they've encountered, further emphasizing the effectiveness of their collaboration. Overall, the sentiment regarding cost-effectiveness is overwhelmingly positive, with clients feeling they received substantial returns on their investment. [Read All Reviews](https://clutch.co/profile/designveloper?verified=true#reviews) - $10,000 to $49,000 (2 reviews) #### Completed projects in 3 countries - Australia (1 projects) - Iceland (1 projects) - Vietnam (2 projects) This provider is available in 1 time zone: - Greenwich Mean Time (GMT) This provider is fluent in 2 languages: - English - Vietnamese [View Reviews](https://clutch.co/profile/designveloper?verified=true#reviews) --- ### [Moneypenny USA (formerly VoiceNation)](https://clutch.co/profile/moneypenny-usa-formerly-voicenation) #### 4.4 out of 5 star rating (53 reviews) - < $25 average hourly rate - 50 - 249 employees - Duluth, GA #### Services Provided - Allocation of Expertise by Percentage - 80% Call Center Services - 10% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Moneypenny USA (formerly VoiceNation) is a call center service provider offering live receptionist and answering services tailored to various industries. The feedback reflects a strong emphasis on customer service, adaptability, and effective communication, with approximately 90% of reviews highlighting their responsiveness and professionalism. However, there are occasional concerns about service consistency and data management. Overall, the company is commended for significantly improving customer interaction and support. [Visit Website](https://voicenation.com/?utm_source=clutch.co&utm_medium=referral) #### Great project management Moneypenny USA (formerly VoiceNation) has received positive feedback regarding their project management, with clients noting their timeliness and effective communication. One client highlighted their project management as 'great,' emphasizing the team's proactive approach in ensuring clarity and understanding throughout the engagement. The use of tools like Smartsheet and Salesforce for project oversight was appreciated, as was their responsiveness to client needs. Overall, the sentiment reflects satisfaction with Moneypenny's organizational capabilities and commitment to quality service. - Call Center Services for Nonprofit Organization (5.0/5, Feb 28, 2022): Moneypenny’s project management is great, always doing their work in a timely manner. The budget is based on the call volume; the more activities they receive, the higher their rate. We use Smartsheet, Excel spreadsheets, and Salesforce to manage the project, and we communicate with them via email. Still, if we need something quickly, we contact them via phone calls. Whenever Moneypenny’s team has any concerns, they don’t hesitate to contact us to ensure they’re getting everything perfectly. [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/28160) #### Experience in 13 industries Moneypenny USA has garnered positive feedback across various industries, including construction, healthcare, real estate, and business services. Clients commend their adaptability, responsive customer service, and effective call management, which enhance operational efficiency. In the construction sector, they provided reliable after-hours support. In healthcare, they improved patient engagement by ensuring calls were answered promptly. Overall, their strengths lie in personalized service, problem-solving capabilities, and the ability to customize their offerings to meet specific industry needs. [Read All Reviews](https://clutch.co/profile/moneypenny-usa-formerly-voicenation?verified=true#reviews) ##### Retail Experience Moneypenny USA (formerly VoiceNation) has received positive feedback in the Retail industry, highlighting their strong expertise in enhancing customer communication. Clients have praised their reliable and professional service, which has significantly improved operational efficiency and customer satisfaction. The company's ability to provide tailored solutions has made it a valuable partner for retailers seeking to streamline their processes and enhance customer engagement, indicating that Moneypenny USA (formerly VoiceNation) could be an excellent fit for retail businesses. - 1 review for retail industry - Less than $10,000 avg. project cost - Voice Nation's Performance Has Been Excellent (4.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117542) ##### Telecommunications Experience Moneypenny USA (formerly VoiceNation) has received positive feedback in the Telecommunications industry, highlighting its expertise in providing reliable communication solutions. Clients appreciate the company's professional service and responsiveness, which have significantly improved their operational efficiency. The overall sentiment reflects a strong confidence in Moneypenny USA (formerly VoiceNation) as a valuable partner for businesses seeking effective telecommunications support, making it a suitable choice for potential clients in the industry. - 1 review for telecommunications industry - Less than $10,000 avg. project cost - Voice Nation is the Best Company (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/116873) ##### Arts, entertainment & music Experience Moneypenny USA (formerly VoiceNation) has garnered positive feedback from clients in the Arts, entertainment & music industry, highlighting their expertise in providing reliable communication solutions. Clients appreciate the company's responsiveness and ability to handle high call volumes, which is crucial for events and performances. Overall, Moneypenny USA (formerly VoiceNation) is recognized for its strong impact on enhancing client engagement and operational efficiency, making it a compelling choice for businesses in this sector. - 1 review for arts, entertainment & music industry - Less than $10,000 avg. project cost - Makes Employees More Productive (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/116801) ##### Construction Experience Moneypenny USA (formerly VoiceNation) has received positive feedback from clients in the Construction industry, particularly for their effective handling of after-hours calls and backup receptionist services. Clients appreciate their initial onboarding and customer service, highlighting their timely delivery of services. However, there are concerns regarding inconsistent customer service and communication after onboarding, indicating potential areas for improvement. Overall, Moneypenny USA (formerly VoiceNation) demonstrates expertise in supporting construction businesses with essential communication needs. - 1 review for construction industry - Less than $10,000 avg. project cost - Call Center Services for Water Well Drilling Company (0.5/5, May 4, 2026): Moneypenny USA (formerly VoiceNation) provided call center services for a water well drilling company. The team handled after-hours calls and served as backup receptionists. [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/454504) ##### Other industries Experience Moneypenny USA (formerly VoiceNation) has received positive feedback from clients across the Other industries sector, highlighting their adaptability and responsiveness in providing tailored call answering solutions. Clients appreciate their ability to handle large volumes of incoming calls, ensuring effective communication and client satisfaction. Many reviews emphasize Moneypenny's excellent customer service and their role in enhancing business operations by preventing missed opportunities. Overall, Moneypenny USA (formerly VoiceNation) is recognized as a reliable partner for businesses seeking professional and efficient call management. - 21 reviews for other industries industry - 10 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for Medical Staffing and Recruiting Co. (5.0/5, Apr 8, 2022): Moneypenny USA (Formerly Voicenation) provides live call answering and redirection to help their client's employees call out to any one of the company's nearly 20 facilities. They work from a script that was jointly developed.  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/2642) - Call Center Services for Nonprofit Organization (5.0/5, Feb 28, 2022): Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can contact them back promptly. [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/28160) - 24/7 Answering Services for Life Coaching Company (5.0/5, Feb 26, 2019): Moneypenny USA (formerly VoiceNation) provides 24/7 answering services so that end clients always have someone to talk to. They gather contact information and the reason for calling then immediately forward the information. [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/65183) - Answering Services for Kick-boxing Fitness Facility (4.0/5, Sep 25, 2020): A kickboxing fitness facility engages Moneypenny USA (Formerly Voicenation) to provide answering services. In addition to answering phone calls, the team records and forwards messages for the client to later address.   [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/72234) - Answering Service for B2B Medical Company (5.0/5, Mar 14, 2019): Moneypenny USA (Formerly Voice Nation) provides after-hours answering services.  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/73374) - Answering Services for Catering Company (5.0/5, Nov 26, 2019): Moneypenny USA (Formerly Voice Nation) runs a phone line for a catering concierge service. Their team handles messages and business inquiries. [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/92790) - Call Answering Service for Mental Health Company (4.5/5, Jun 6, 2020): Moneypenny USA (Formerly Voice Nation) provided live chat services for a mental health company. The team provided 24/7 customer service, answering questions from canned responses and ad-libbing where necessary.  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/105810) - Customized Routing Works Well (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/116669) - Invaluable Service to Our Business (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/116749) - Voice Nation Helps Grow Business (4.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117167) - Missing Calls Problem Completely Solved (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117230) - Virtual Chat Service for Nonprofit (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117558) - Knowledge of Industry and 24/7 Availability (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117590) - Money Penny is a Great Source of Information (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117598) - Increased Contact With Clients (4.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117614) - Answering Services for Transportation Company (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117941) - Poorly Managed Medical Risk of Patients (3.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117997) - Reliable Autoreceptionist Answering Service (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/118256) - Answering Services for SMB (4.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/136534) - Answering Service for Medical Office (5.0/5, Jul 30, 2019): Moneypenny USA (Formerly Voice Nation) implemented automated telephone answering services to a medical office. The coverage was programmed for business hours. [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/140570) - Voice Services Solution for Renovation Business (5.0/5, Aug 6, 2019): Moneypenny USA (formerly VoiceNation) provides supplemental voice services to augment lead generation. Following guidelines, the team answers calls and collects client information in missed call messages to prioritize follow-ups. [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/143768) ##### Business services Experience Moneypenny USA (formerly VoiceNation) has received positive feedback in the Business services industry for their effective lead sorting and call answering capabilities. Clients appreciate their flexibility and the successful outcomes achieved, particularly in ensuring timely communication and filtering out non-essential calls. The overall sentiment reflects strong satisfaction with Moneypenny USA (formerly VoiceNation)'s ability to deliver results and maintain a good workflow, suggesting they are a reliable partner for businesses seeking efficient communication solutions. - 8 reviews for business services industry - 4 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for Drug Testing Company (5.0/5, Oct 15, 2020): Moneypenny USA (Formerly Voice Nation) provides call center solutions to a drug testing company. The team's main objective is to answer the client's calls and sort their leads. [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/88845) - Money Penny is Necessary and Performs Flawlessly (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/116716) - Professional and Automated Answering Services (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/116896) - Easy to Use Service (4.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/116915) - Voice Nation Has Reasonable Pricing (4.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117153) - Increased Answering Service Hours at a Reasonable Price (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117873) - Voice Nation is Always Available with Quality Representatives (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117877) - Voice Nation Increases Employee Productivity (5.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/118222) ##### Hospitality & leisure Experience Moneypenny USA (formerly VoiceNation) has garnered positive feedback from clients in the Hospitality & leisure industry, highlighting their responsive customer service and ability to enhance communication for businesses. Clients appreciate the company's expertise in handling reservations and inquiries efficiently, leading to improved guest experiences. Their tailored solutions demonstrate a strong understanding of the industry's demands, making Moneypenny USA (formerly VoiceNation) a reliable choice for businesses looking to elevate their customer interactions. - 1 review for hospitality & leisure industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Increased Clientele Since Hiring Money Penny (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117864) ##### Real estate Experience Moneypenny USA (formerly VoiceNation) has received positive feedback from clients in the real estate industry, highlighting their efficiency in answering and directing calls. Clients appreciate the professional and friendly service, which has significantly reduced missed calls and improved customer satisfaction. The ability to customize scripts and direct communication with a dedicated contact enhances their operational capability. Overall sentiment indicates that Moneypenny USA (formerly VoiceNation) is a reliable partner for real estate businesses seeking to streamline their communication processes. - 4 reviews for real estate industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Answering & Directing Calls for Real Estate Brokerage Firm (5.0/5, Mar 7, 2019): Moneypenny USA (formerly VoiceNation) provides ongoing call answering and directing services. They follow an existing script, gather information, and forward calls to the right individual or voicemail box. [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/70225) - Answering Services for Property Rental Company (4.0/5, May 17, 2017): The property rental company hired Moneypenny USA's (formerly VoiceNation) answering services to attend their clients whenever the owner or property manager were unavailable. [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/111279) - Very User Friendly , Customers Feel Taken Care Of (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117064) - Quality Answering Service for Real Estate (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117690) ##### Advertising & marketing Experience Moneypenny USA (formerly VoiceNation) has received positive feedback in the Advertising & marketing industry for its professional live answering services, which significantly improve client engagement and lead generation. Clients appreciate the quality of information provided by call handlers, highlighting the company's organization and attentiveness as key strengths. Users report reclaiming up to 60% of previously missed opportunities, demonstrating a notable impact on business growth and client relations. - 2 reviews for advertising & marketing industry - Less than $10,000 avg. project cost - Voice Nation's Performance is Great (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/116885) - Answering Services for Marketing Company (4.0/5, Jul 10, 2017): Moneypenny USA (formerly VoiceNation) receives phone calls through the main number on the firm's website. Customers are now getting a live person instead of a voice recording. They took notes and sent detailed emails back. If the contacts are coming from Voice Nation, it means they’re legitimate leads and not spam. [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/121172) ##### Education Experience Moneypenny USA (formerly VoiceNation) has received positive feedback within the Education industry, highlighting their expertise in providing reliable communication solutions. Clients appreciate their responsiveness and ability to tailor services to meet specific educational needs, enhancing operational efficiency. The overall sentiment reflects satisfaction with the company's impact on improving customer engagement and support systems, making Moneypenny USA (formerly VoiceNation) a valuable partner for educational institutions seeking effective communication strategies. - 3 reviews for education industry - Less than $10,000 avg. project cost - Automated Call Back and Voice Mail Options for Education Org (4.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/116783) - Automated Answering for Education Org (3.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117849) - User Friendly, Professional, and Reasonably Priced. (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117991) ##### Information technology Experience Moneypenny USA (formerly VoiceNation) has received positive feedback in the Information technology industry, highlighting their expertise in providing effective communication solutions. Clients appreciate their responsiveness and professionalism, which have significantly enhanced operational efficiency. The company's ability to integrate advanced technology into their services has been noted as a strength, positioning them as a reliable partner for businesses seeking to improve customer engagement and streamline processes. - 4 reviews for information technology industry - Less than $10,000 avg. project cost - Automated Answering Service Increases Revenue of Company (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117322) - Like Having a Receptionist in Your Office (4.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117566) - Voice Nation Helps With Customer Service (3.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117904) - Affordable Answering Service (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117978) ##### Manufacturing Experience Moneypenny USA (formerly VoiceNation) has received positive feedback from clients in the Manufacturing industry, highlighting their expertise in providing tailored communication solutions. Clients appreciate the company's responsiveness and ability to integrate seamlessly into existing operations. This has led to enhanced customer service and improved operational efficiency for manufacturers. Overall, Moneypenny USA (formerly VoiceNation) demonstrates a strong capacity to support and add value to businesses in the Manufacturing sector. - 3 reviews for manufacturing industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Voice Nation Helped Increase Productivity (4.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117289) - QAS is a Great and Reliable Service (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117445) - Reliable Email Answering Services (5.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117936) ##### Energy & natural resources Experience Moneypenny USA (formerly VoiceNation) has demonstrated significant expertise in the Energy & natural resources industry, as evidenced by client feedback highlighting their reliable communication and effective support. Clients appreciate their responsiveness and ability to adapt to specific needs, which contributes positively to project outcomes. Overall, the sentiment indicates that Moneypenny USA (formerly VoiceNation) is a strong candidate for businesses seeking dependable service in the Energy & natural resources sector. - 2 reviews for energy & natural resources industry - Less than $10,000 avg. project cost - QAS is the Best System (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117213) - Good Performance by Automated Answering Service (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117922) #### 1.1 out of 5.0 rating for cost What Clients Have Said Overall feedback on Moneypenny USA (formerly VoiceNation) indicates a mixed sentiment regarding cost and value for money. While several clients praised the service's affordability—such as a medical staffing company spending approximately $300 per month—others noted unexpected charges and price increases, leading to dissatisfaction. Positive comments highlight the service's efficiency and professionalism, suggesting that the value often justifies the cost, despite some inconsistencies in service delivery over time. [Read All Reviews](https://clutch.co/profile/moneypenny-usa-formerly-voicenation?verified=true#reviews) - Less than $10,000 (41 reviews) - $10,000 to $49,000 (8 reviews) #### Completed projects in 47 cities - Melbourne, Florida (1 projects) - Miami, Florida (1 projects) - Tampa, Florida (1 projects) - Atlanta, Georgia (1 projects) - Wichita, Kansas (1 projects) - Blue Springs, Missouri (1 projects) - Chesterfield, Missouri (1 projects) - Charlotte, North Carolina (1 projects) - Concord, North Carolina (1 projects) - Greenville, North Carolina (1 projects) - High Point, North Carolina (1 projects) - Greenville, South Carolina (1 projects) - Baytown, Texas (1 projects) - Dallas, Texas (1 projects) - Friendswood, Texas (1 projects) - Frisco, Texas (1 projects) - Galveston, Texas (1 projects) - Garland, Texas (1 projects) - Nacogdoches, Texas (1 projects) - Midland, Texas (1 projects) - Hanover Park, Illinois (1 projects) - Oak Lawn, Illinois (1 projects) - Columbus, Indiana (1 projects) - Eastpointe, Michigan (1 projects) - Minneapolis, Minnesota (1 projects) - Long Branch, New Jersey (1 projects) - Staten Island, New York (1 projects) - Syracuse, New York (1 projects) - Milwaukee, Wisconsin (1 projects) - Los Angeles, California (1 projects) - San Francisco, California (1 projects) - Arvada, Colorado (1 projects) - Colorado Springs, Colorado (1 projects) - Las Vegas, Nevada (1 projects) - Phoenix, Arizona (1 projects) - Scottsdale, Arizona (1 projects) - Bismarck, North Dakota (1 projects) - Taunton, Massachusetts (1 projects) - Philadelphia, Pennsylvania (1 projects) - Pittsburgh, Pennsylvania (1 projects) - Fairburn, Georgia (1 projects) - Rockingham, North Carolina (1 projects) - Wadesboro, North Carolina (1 projects) - Etowah, Tennessee (1 projects) - Sylacauga, Alabama (1 projects) - Ocean View, Delaware (1 projects) - Harlan, Kentucky (1 projects) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/moneypenny-usa-formerly-voicenation?verified=true#reviews) --- ### [Innovature: AI-Driven Outsourcing Partner](https://clutch.co/profile/innovature-ai-driven-outsourcing-partner) #### 4.8 out of 5 star rating (5 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Ho Chi Minh City, Vietnam #### Services Provided - Allocation of Expertise by Percentage - 30% Accounting - 15% BI & Big Data Consulting & SI - 10% Back Office Outsourcing - 10% Call Center Services - 20% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 5% Video Production #### Company description Innovature Consulting Company Limited offers services including customer service support, inbound and outbound calls, bookkeeping, tax preparation, financial planning, product photo retouching, and content editing. Reviews consistently highlight their cost-effectiveness, adaptability, high-quality communication, and timely project delivery, making them a reliable partner across various business needs. [Visit Website](https://innovatureinc.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=clutch-organic) #### Reasonable pricing Clients consistently highlight Innovature Consulting Company Limited's reasonable pricing as a significant advantage. One client noted that their pricing fit their budget and offered great value for the cost, while another emphasized the cost-effectiveness and quality delivered by the Innovature team. Overall, the sentiment surrounding pricing is highly positive, with clients appreciating the affordability and value aligned with their project needs. - Content Editing for Global Marketing Services Provider (4.5/5, Jul 4, 2023): The project is completed on time, though some require a few revisions but that is totally acceptable. Responsive, great value for money. None. Overall, I was pleased with the results of our engagement. [Read Full Review](https://clutch.co/go-to-review/innovature-ai-driven-outsourcing-partner/213582) - Customer Service Outsourcing for Insurance Company (5.0/5, Sep 17, 2024): Cost-effectiveness and quality are brought to our company by using the Innovature team. Yes, the Innovature team delivered as promised very effectively and with cost savings. [Read Full Review](https://clutch.co/go-to-review/innovature-ai-driven-outsourcing-partner/315069) #### Experience in 3 industries Innovature has received positive feedback across diverse industries including Insurance, Consumer Products, and Advertising & Marketing. Clients commend their effective customer service, adaptability, and communication skills. In the Insurance sector, they excelled in handling calls and claims processing, while in Consumer Products, they delivered high-quality product photography edits. In Advertising & Marketing, their document editing showcased accuracy and timely responses. Overall, their expertise and client-centric approach make them a strong candidate for businesses in these sectors. [Read All Reviews](https://clutch.co/profile/innovature-ai-driven-outsourcing-partner?verified=true#reviews) ##### Insurance Experience Innovature has received positive feedback from clients in the Insurance industry, particularly for their expertise in enhancing customer service, handling inbound and outbound calls, and processing claims efficiently. Clients praise their adaptability, cost-effectiveness, and alignment with company values. The team's high level of education and proactive suggestions for business improvement further support their strong reputation. Overall, Innovature is viewed as a reliable outsourcing partner for Insurance agencies seeking to optimize operations and communication. - 1 review for insurance industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Service Outsourcing for Insurance Company (5.0/5, Sep 17, 2024): Innovature Consulting Company Limited provides customer service support for an insurance agency. The team answers inbound and outbound calls about insurance inquiries and translates insurance documents. [Read Full Review](https://clutch.co/go-to-review/innovature-ai-driven-outsourcing-partner/315069) ##### Consumer Products Experience Innovature has demonstrated strong expertise in the Consumer Products industry, particularly in product photography and retouching services. Clients appreciate their excellent communication, responsiveness, and ability to deliver high-quality results within tight deadlines. Notable strengths include value for cost and effective project management. Overall, feedback indicates a high level of satisfaction, making Innovature a reliable partner for businesses seeking outsourcing solutions in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Retouching Services for Consumer Products Company (5.0/5, Jul 10, 2023): Innovature BPO provides ongoing retouching services for a consumer products company. The team is responsible for basic retoucheding, sending to white background, creating clipping paths for images. [Read Full Review](https://clutch.co/go-to-review/innovature-ai-driven-outsourcing-partner/212862) ##### Advertising & marketing Experience Innovature demonstrates strong expertise in the Advertising & Marketing sector, particularly in content editing and document management. Clients appreciate their responsiveness, adherence to timelines, and overall value for money. The company effectively addresses client needs, as evidenced by timely project completion and proactive communication. Overall sentiment reflects satisfaction with the quality of work and the company's ability to meet project expectations, making them a compelling choice for businesses seeking reliable outsourcing support in this industry. - 1 review for advertising & marketing industry - Less than $10,000 avg. project cost - Content Editing for Global Marketing Services Provider (4.5/5, Jul 4, 2023): A global marketing services provider tapped Innovature BPO for content writing support. The team was tasked with editing over 30 marketing documents and assets. [Read Full Review](https://clutch.co/go-to-review/innovature-ai-driven-outsourcing-partner/213582) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Innovature for their competitive pricing and overall value for money. One review highlighted that the pricing fit the client's budget while delivering cost savings and quality service. Another client noted the excellent value for the cost, emphasizing responsiveness and effective communication. Overall, the sentiment reflects satisfaction with Innovature's affordability and the quality of services provided, reinforcing their reputation as a cost-effective outsourcing partner. [Read All Reviews](https://clutch.co/profile/innovature-ai-driven-outsourcing-partner?verified=true#reviews) - Less than $10,000 (2 reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 2 countries - Malaysia (1 projects) - United States (2 projects) This provider is available in 5 time zones: - Central Standard Time (CST) - Pacific Standard Time (PST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Singapore Standard Time (SGT) This provider is fluent in 7 languages: - English - French - Japanese - Korean - Mandarin - Spanish - Vietnamese [View Reviews](https://clutch.co/profile/innovature-ai-driven-outsourcing-partner?verified=true#reviews) --- ### [ContactPoint 360](https://clutch.co/profile/contactpoint-360) #### 4.8 out of 5 star rating (6 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 1,000 - 9,999 employees - Montréal, Canada #### Services Provided - Allocation of Expertise by Percentage - 19% Back Office Outsourcing - 41% Call Center Services - 29% Customer Service Outsourcing - 11% Sales Outsourcing #### Company description ContactPoint 360 is a global customer experience and outsourcing company offering CX, BPO, and digital transformation services. Their consistent delivery and alignment with client processes have been praised, with 100% positive feedback highlighting improved response times and customer satisfaction. Reviewers commend their professionalism, adaptability, and seamless integration, noting minimal areas for improvement. [Visit Website](https://contactpoint360.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Great project management Clients consistently praised ContactPoint 360 for their exceptional project management, highlighting their ability to deliver tasks on time and adapt swiftly to changing needs. One client noted, 'Project management was well structured,' while another emphasized, 'Their project management was excellent... proactive in updates.' Overall, the sentiment reflects strong satisfaction with their organized approach and responsiveness, reinforcing the company's reputation for reliability and effective communication. - Customer Support/Back-Office Services for Data Solutions Co (5.0/5, Jan 13, 2026): Project management was well structured. Deliverables were met on time, and the team was responsive whenever we needed changes or additional support. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/429756) #### Experience in 3 industries ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations. [Read All Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews) ##### Advertising & marketing Experience ContactPoint360 has received positive feedback in the Advertising & marketing industry for its exceptional service and commitment to enhancing customer experiences. Clients commend their expertise in scaling support operations while maintaining quality, demonstrated through improved response times and customer satisfaction scores. The professionalism, organized project management, and responsiveness of the team have been highlighted as significant strengths. Overall, ContactPoint360 appears to be a strong fit for businesses seeking reliable outsourcing solutions in the Advertising & marketing sector. - 3 reviews for advertising & marketing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back-Office & Customer Support Outsourcing for CX Firm (4.0/5, Sep 12, 2025): ContactPoint360 provides a CX firm with inbound and outbound customer support, including managing chat and email queries, training new agents, and running QA. They also offer back-office support for data entry. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/405342) - Call Center Services for Marketing Agency (5.0/5, Nov 12, 2025): ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office tasks. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/419269) - Customer Support & Call Center Services for SEO Company (4.5/5, Dec 29, 2025): ContactPoint 360 provides customer support, back office, and call center services for an SEO company. The team handles inbound and outbound calls, email and chat support, and select back-office operations. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/427688) ##### Automotive Experience ContactPoint 360 demonstrates strong expertise in the Automotive industry, particularly in enhancing customer support operations for fleet management. Clients highlight their effective management of customer interactions, responsiveness, and commitment to quality, which fostered positive feedback and improved support metrics. Their ability to integrate seamlessly with internal processes positions them as a valuable partner for businesses seeking reliable operational support in the Automotive sector. - 1 review for automotive industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support/Back-Office Services for Data Solutions Co (5.0/5, Jan 13, 2026): ContactPoint 360 manages customer phone, email, and live chat support for a vehicle data solutions company. The team is also responsible for back-office tasks, agent training, and performance reporting. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/429756) ##### Consumer products & services Experience ContactPoint 360 demonstrates strong expertise in enhancing customer support for the Consumer products & services industry. Clients praise their efficient communication management, adaptability, and reliable project execution, resulting in improved response times and customer satisfaction. Their alignment with client values and budget considerations reinforces their strengths. Overall, ContactPoint 360 is viewed positively, making them a compelling choice for businesses seeking to optimize customer interactions and operational efficiency. - 1 review for consumer products & services industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office/Customer Service Outsourcing for Software Dev Co (5.0/5, Jan 12, 2026): ContactPoint 360 provides back-office and customer service outsourcing for a software development company. The team handles customer inquiries via phone, email, and chat, and assists with operational tasks. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/429518) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution. [Read All Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews) - Less than $10,000 (2 reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 5 countries - Armenia (1 projects) - Canada (1 projects) - Costa Rica (1 projects) - Czech Republic (1 projects) - Estonia (1 projects) This provider is available in 38 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews) --- ### [OBI Services](https://clutch.co/profile/obi-services) #### 5 out of 5 star rating (20 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Dipolog City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 35% Back Office Outsourcing - 35% Call Center Services - 10% Content Marketing - 10% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description OBI Services is a data management and customer support outsourcing company recognized for its accuracy, efficiency, and commitment to quality. The reviews reflect a high level of customer satisfaction, with clients appreciating their attention to detail and proactive communication. Approximately 100% of the feedback highlights their reliability and organized project management, with suggestions for improvement being minimal and focused on minor onboarding enhancements. [Visit Website](https://obi.services/) #### Adaptable Overall sentiment regarding OBI Services' adaptability is highly positive. Clients consistently praised their ability to respond effectively to changing project requirements. For instance, primeNumber Inc. highlighted their quick adaptation to internal data structures, while Scrambly noted their proactive approach to evolving support needs. Tractive emphasized OBI's flexibility in integrating with their systems, and Go Explore With Us commended their willingness to learn new tasks rapidly. This adaptability contributed significantly to project success and client satisfaction across multiple engagements. - Video Mktg, Graphic & Web Design for Content Creation Firm (5.0/5, Jul 30, 2024): The most impressive thing to me about OBI Services is that they feel like family. Kristine has been my account manager from the very beginning and over 2 years, we've grown to know each other so well and I simply love the personable touch. Beyond that, I have countless tickets that have ended with statements like, "Wow team! My mind is blown." Their deliverables continue to get better and better over time. They adapt well and they speak extremely well english. Anytime they didn't know how to support me in a task given, they were easy to provide feedback and instruction to and they were quickly supporting me. They transition well and they find ways to improve processes. I simply couldn't imagine doing business without them. [Read Full Review](https://clutch.co/go-to-review/obi-services/303894) - Back Office Outsourcing for Real Estate Company (5.0/5, Jun 5, 2025): OBI Services demonstrated excellent project management deliverables were consistently on time, communication was clear, and they adapted quickly to changing needs and property cycles. They were proactive and always ready to take initiative. [Read Full Review](https://clutch.co/go-to-review/obi-services/379930) - Customer Support Outsourcing for Pet Tracking Company (5.0/5, Oct 22, 2025): OBI Services demonstrated solid project management throughout the engagement. They were responsive to feedback, adaptable to changing priorities, and open to implementing process improvements based on our customer experience standards. What stands out most about OBI Services is their commitment to flexibility and continuous improvement. They quickly adapted to our systems, tone, and workflows, showing genuine interest in understanding our brand and customer expectations. [Read Full Review](https://clutch.co/go-to-review/obi-services/414983) - Customer Service Outsourcing for Rewards Platform (5.0/5, Oct 22, 2025): OBI Services demonstrated strong project management throughout the engagement. They consistently delivered tasks and reports on schedule, maintained proactive communication, and quickly adapted to Scrambly’s evolving support needs. Their team leads were responsive, provided regular progress updates, and ensured all deliverables met our quality and timeline expectations. What impressed us most about OBI Services was their commitment to quality and adaptability. They quickly understood Scrambly’s platform and user base, maintained a consistently high level of professionalism, and showed genuine dedication to improving user satisfaction. Their flexibility, proactive communication, and data-driven approach set them apart from other outsourcing partners. [Read Full Review](https://clutch.co/go-to-review/obi-services/414991) - Data Entry & Mgmt Support for Data Platform Solutions Co (5.0/5, Nov 7, 2025): Their team was highly responsive to our feedback and adaptable to changing requirements, ensuring that our project objectives were met efficiently and without delays. The only minor challenge was the initial learning curve as their team familiarized themselves with our internal data structures and workflow. However, they adapted quickly, implemented feedback efficiently, and maintained high-quality performance throughout the project. [Read Full Review](https://clutch.co/go-to-review/obi-services/418330) #### Experience in 8 industries OBI Services has demonstrated strong capabilities across various industries, including Financial Services, Information Technology, Healthcare, Automotive, Real Estate, Consumer Products & Services, Sports, and Advertising & Marketing. Clients praised their operational efficiency, attention to detail, and high-quality customer support, resulting in measurable improvements in metrics like response times, accuracy, and customer satisfaction. Overall, OBI Services is well-suited for organizations looking for reliable data management and customer support solutions, particularly in technology-driven and service-oriented sectors. [Read All Reviews](https://clutch.co/profile/obi-services?verified=true#reviews) ##### Information technology Experience OBI Services demonstrates strong expertise in the Information Technology industry through their commitment to quality and adaptability. Clients have reported significant improvements in customer satisfaction, data accuracy, and operational efficiency. Their proactive communication and project management ensure timely delivery and a deep understanding of client needs. Feedback highlights the company's ability to enhance customer support and data management, making them a reliable partner for businesses seeking high-quality outsourcing solutions. - 2 reviews for information technology industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Rewards Platform (5.0/5, Oct 22, 2025): OBI Services manages the customer support operations of a rewards platform. Their fully trained customer support team provides 24/7 multilingual support via email, live chat, and social media channels. [Read Full Review](https://clutch.co/go-to-review/obi-services/414991) - Data Entry & Mgmt Support for Data Platform Solutions Co (5.0/5, Nov 7, 2025): OBI Services was hired by a data platform solutions company to provide data entry and management support. Their work included data cleaning and validation, database organization, and QA services. [Read Full Review](https://clutch.co/go-to-review/obi-services/418330) ##### Financial services Experience OBI Services has received positive feedback from clients in the Financial services industry, highlighting their expertise in streamlining operations and enhancing customer support. One client emphasized improved response times by over 40% and a reduction in processing errors by nearly 30%, demonstrating a significant impact on operational efficiency. The company's commitment to understanding client missions and proactive problem-solving reinforces their role as a strategic partner, making them a strong candidate for businesses seeking operational support in financial services. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back-Office Mgmt & Customer Service for Financial Nonprofit (5.0/5, Nov 22, 2025): OBI Services was hired by a financial empowerment nonprofit to manage their back-office operations and provide multi-channel customer service support. Key tasks included record-keeping and processing requests. [Read Full Review](https://clutch.co/go-to-review/obi-services/421362) ##### Automotive Experience OBI Services demonstrates considerable expertise in the Automotive industry, particularly in managing complex technical data for R&D and production planning. Clients commend their attention to detail, proactive communication, and ability to deliver projects on time, resulting in streamlined processes and improved internal reporting. Their commitment to quality and ownership of tasks significantly enhances operational efficiency, making them a reliable partner for Automotive businesses seeking data management solutions. - 1 review for automotive industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Data Entry Services for Linear Generator Technology Company (5.0/5, Jul 14, 2025): OBI Services provided data entry services for a linear generator technology company. The team handled data entry, cross-checking, and formatting of spreadsheets related to parts inventory and testing logs. [Read Full Review](https://clutch.co/go-to-review/obi-services/389936) ##### Real estate Experience OBI Services has demonstrated strong expertise in the real estate sector, particularly in data management and back-office support. Clients praised their attention to detail, timely delivery, and ability to streamline processes, which significantly enhanced operational efficiency. The positive sentiment reflects their understanding of property-related data and commitment to aligning with client needs, making them a reliable partner for real estate projects. - 3 reviews for real estate industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Real Estate Company (5.0/5, Jun 5, 2025): OBI Services provided back-office support for a real estate company. The team handled data entry, CRM updates, document preparation, tenant referencing support, and email management. [Read Full Review](https://clutch.co/go-to-review/obi-services/379930) - Data Entry & Formatting Services for Investment Consultancy (5.0/5, Jun 23, 2025): OBI Services provided data entry services for an investment consultancy. The team formatted property documents, digitized handwritten notes, organized files within the client's CRM, and created Excel sheets. [Read Full Review](https://clutch.co/go-to-review/obi-services/384501) - Data Entry & Management for Real Estate Agency (5.0/5, Jul 14, 2025): OBI Services provided data entry and management services for a real estate firm. They cleaned, verified, and entered detailed property data into Google Sheets, designed templates, and maintained regular updates. [Read Full Review](https://clutch.co/go-to-review/obi-services/389723) ##### Sports Experience OBI Services has demonstrated strong expertise in supporting sports organizations, particularly in grassroots football, by providing effective media coverage and administrative assistance. Clients appreciate their efficiency, versatility, and timely delivery of tasks. The company's ability to handle diverse roles—from admin to design—enhances its value. However, the lack of weekend availability can be a limitation for organizations requiring prompt content creation. Overall, OBI Services is well-suited for sports entities seeking comprehensive support. - 1 review for sports industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back Office Outsourcing for Football Media Company (5.0/5, Aug 10, 2024): OBI Services provided staff augmentation services for a football media company. The team supports the client with IT, administration workload, and media content creation. [Read Full Review](https://clutch.co/go-to-review/obi-services/306498) ##### Healthcare Experience OBI Services has garnered positive feedback from clients in the Healthcare industry, emphasizing their expertise in data management and accuracy. Clients, including leading healthcare providers, noted efficient project execution and excellent communication, which led to improved operational efficiency. Their commitment to delivering high-quality, error-free results has positioned them as a reliable partner for healthcare organizations seeking to enhance their data management processes, making OBI Services a strong candidate for similar projects. - 3 reviews for healthcare industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Healthcare Company (5.0/5, Sep 8, 2025): OBI Services provided data entry services for a healthcare company. The team collected, verified, and accurately input large volumes of information into the client's systems. [Read Full Review](https://clutch.co/go-to-review/obi-services/404119) - Data Entry for B2B Healthcare Supply Chain Platform (5.0/5, Sep 8, 2025): OBI Services was hired by an AI-based global B2B healthcare supply chain platform to manage their data entry project. The team was tasked with collecting, verifying, and inputting large volumes of information. [Read Full Review](https://clutch.co/go-to-review/obi-services/404152) - Data Entry & Processing for Nutrition Company (5.0/5, Sep 8, 2025): OBI Services managed a data entry project for a nutrition company. The team collected, verified, and input volumes of information into the client's systems. [Read Full Review](https://clutch.co/go-to-review/obi-services/404177) ##### Advertising & marketing Experience OBI Services has garnered positive feedback in the Advertising & Marketing sector, praised for their expertise in video editing, graphic design, and digital product creation. Clients highlight their adaptability, strong project management, and commitment to delivering high-quality results. The team's personable approach fosters a familial atmosphere, enhancing collaboration. Their meticulous attention to detail and efficiency in handling complex tasks significantly improve clients' operational workflows, making them a valuable partner for businesses seeking to elevate their marketing strategies. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Video Mktg, Graphic & Web Design for Content Creation Firm (5.0/5, Jul 30, 2024): OBI Services provides video marketing support for a content creation firm's end clients. The team supports the client in video editing, graphic and logo design, landing page creation, and logo animations. [Read Full Review](https://clutch.co/go-to-review/obi-services/303894) - Data Processing for Healthcare-Focused MarCom Firm (5.0/5, Dec 3, 2025): OBI Services provided data processing services for a healthcare marcom company. The team cleaned, organized, and prepared healthcare-related records and formatted all information into structured templates. [Read Full Review](https://clutch.co/go-to-review/obi-services/423347) ##### Consumer products & services Experience OBI Services has garnered positive feedback from clients in the Consumer Products & Services industry, particularly for their expertise in customer support. They successfully enhanced customer service capacity for Tractive, leading to a 30% decrease in response times and improved customer satisfaction scores. Clients praised their adaptability, proactive communication, and alignment with brand values, underscoring OBI Services' strengths in managing high-volume inquiries and maintaining service quality across multiple channels, making them a suitable partner for businesses in this sector. - 1 review for consumer products & services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Outsourcing for Pet Tracking Company (5.0/5, Oct 22, 2025): OBI Services provides customer support outsourcing for a pet tracking company. The team handles customer inquiries across multiple channels, responds to questions, processes replacements, and provides support. [Read Full Review](https://clutch.co/go-to-review/obi-services/414983) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently praise OBI Services for their excellent value for cost, noting that their pricing aligns well with project budgets. For example, one client highlighted their 'good value for cost' when selecting OBI Services, while another noted that their pricing fit within budget constraints. Overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, as clients reported significant improvements in operational efficiency and service quality, reinforcing the perceived value of their investment. [Read All Reviews](https://clutch.co/profile/obi-services?verified=true#reviews) - $10,000 to $49,000 (8 reviews) - Less than $10,000 (3 reviews) - $50,000 to $199,999 (3 reviews) #### Completed projects in 7 countries - Austria (1 projects) - Israel (1 projects) - Italy (1 projects) - Japan (1 projects) - United States (3 projects) - Scotland (1 projects) - England (3 projects) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/obi-services?verified=true#reviews) --- ### [TDCX](https://clutch.co/profile/tdcx) #### 4.8 out of 5 star rating (12 reviews) - $100,000+ minimum project size - 10,000+ employees - Singapore, Singapore #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 10% Content Moderation Services - 50% Customer Service Outsourcing - 10% Business Consulting - 20% Sales Outsourcing #### Company description TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive. [Visit Website](https://www.tdcx.com/?utm_source=clutch&utm_medium=referral&utm_campaign=GLOBAL_B2B_ClutchProfile) #### Accommodating Clients consistently highlight TDCX's accommodating nature, emphasizing their willingness to adapt to evolving business needs. One client noted the team's dedication to meeting requests based on learnings and their openness to changes, which is crucial for startups. Another mentioned TDCX's agility in managing workforce adjustments as business forecasts change, demonstrating a proactive partnership approach. Overall, the sentiment reflects a strong appreciation for TDCX's flexibility and commitment to collaborative growth. - BPO Services for E-Commerce Company (5.0/5, Mar 31, 2022): The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. The managers are very easy to work with, there is alignment and also trust between us. I love how they see themselves as being part of another company's journey rather than focusing on short-term gain. As such, they are very accommodating and open to changes and revisions which is very important for a startup. [Read Full Review](https://clutch.co/go-to-review/tdcx/14762) - Call Center Services for Global Tech Company (5.0/5, Jun 25, 2021): Strong operational cadence: Weekly/Monthly and Quarterly reviews. Constant communication and ability to circle back on complex problem statements given by our teams to TDCX. Very agile management - Workforce easily accommodates changes based on business forecasts and changing needs of quality and availability of talent. TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams. [Read Full Review](https://clutch.co/go-to-review/tdcx/64894) #### Experience in 8 industries TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience. [Read All Reviews](https://clutch.co/profile/tdcx?verified=true#reviews) ##### Hospitality & leisure Experience TDCX has garnered positive feedback from clients in the Hospitality & leisure industry, highlighting their expertise in quality evaluations and omni-channel support. Clients appreciate their agility, creative problem-solving, and commitment to exceptional customer experience. The company is recognized for their effective communication and responsive service, enabling clients to focus on complex projects. Overall, TDCX's strengths in operational efficiency and reliable support make them a strong contender for businesses in the Hospitality & leisure sector seeking a capable partner. - 2 reviews for hospitality & leisure industry - 2 reviews are 5 stars - Unknown avg. project cost - Call Center Services for Online Lodging Marketplace (5.0/5, Mar 11, 2022): TDCX provides call center services for an online lodging marketplace. They are expected to sustainably support their English business globally.  [Read Full Review](https://clutch.co/go-to-review/tdcx/13103) - BPO Services for Tech Company (5.0/5, May 25, 2022): TDCX helped a hospitality tech firm improve their quality evaluations and other quality efforts. Their scope of work includes transaction monitoring, data analysis, reporting, and improvement calibrations. [Read Full Review](https://clutch.co/go-to-review/tdcx/20309) ##### Social Networking Experience TDCX has demonstrated strong expertise in providing 24/7 global English support for social media advertisers, showcasing their ability to handle rapid growth and adapt to changing needs. Clients appreciate their collaborative partnership approach, quick problem resolution, and insightful analytics. Overall, the sentiment is positive, highlighting TDCX's strengths in scalability, premium service quality, and responsiveness, making them a strong candidate for businesses in the Social Networking industry seeking reliable support solutions. - 1 review for social networking industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Global Social Media Company (5.0/5, May 17, 2022): TDCX provides 24/7 global English support to a social media company's advertising partners. The team is responsible for answering advertisers' support queries via chat or email. [Read Full Review](https://clutch.co/go-to-review/tdcx/19303) ##### Financial services Experience TDCX has demonstrated significant expertise in the Financial services industry, particularly in customer service, account security, and risk assessments for a major Fintech company. Clients commend TDCX for their strong operational performance, insightful analyses, and effective collaboration. Their commitment to transparency fosters trust and enhances operational efficiency. Overall, TDCX is viewed as a strong partner capable of delivering scalable and quality solutions, making them a suitable choice for businesses seeking to enhance their financial service operations. - 1 review for financial services industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Customer Service, Security & Risk Assessment for Fintech Co (5.0/5, Apr 28, 2022): TDCX provides a fintech company with scalable operations for customer service, account security, and merchant risk assessments. They provide a thousand-person team to operate at multiple service levels. [Read Full Review](https://clutch.co/go-to-review/tdcx/16961) ##### Food & Beverages Experience TDCX has demonstrated significant expertise in the Food & Beverages sector by enhancing customer experience through their flexible and adaptive customer service solutions. Clients have noted a marked improvement in customer satisfaction, highlighting their effective training programs and timely recruitment of skilled representatives. Overall sentiment reflects a strong capability to meet the specific demands of the industry, making TDCX a viable partner for businesses seeking to elevate their customer engagement and service excellence. - 1 review for food & beverages industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Premium Coffee Brand (5.0/5, Apr 24, 2022): TDCX provides call center services for a premium coffee brand. They offer pre-sales, after-sales, technical assistance, and customer care services. [Read Full Review](https://clutch.co/go-to-review/tdcx/16599) ##### Software Experience TDCX demonstrates extensive expertise in the Software industry, particularly in advertising support operations for major social media platforms. Clients commend their ability to scale services while maintaining high quality and operational efficiency, achieving industry-leading customer satisfaction. Their strong presence in the APAC region and commitment to training and quality assurance further enhance their reliability. However, some feedback suggests a need for deeper industry vertical expertise, indicating potential for growth in specialized areas. - 1 review for software industry - Unknown avg. project cost - BPO Services for Social Media Platform (4.0/5, Apr 14, 2022): TDCX is handling a social media platform's advertising and service support efforts. Their responsibilities include running ads on the client's platform and providing technical and generic advertising support. [Read Full Review](https://clutch.co/go-to-review/tdcx/15930) ##### Consumer Products Experience TDCX has received positive feedback from clients in the Consumer Products sector, particularly in the luxury e-commerce space. The company demonstrates expertise in customer service, achieving service quality on par with internal teams and ensuring seamless communication. Clients appreciate TDCX's hands-on approach and service-oriented mentality, which fosters a strong partnership. Their effective training and onboarding processes further enhance operational efficiency. Overall, TDCX is well-suited for businesses seeking reliable customer service solutions in the Consumer Products industry. - 1 review for consumer products industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Luxury E-Commerce Company (5.0/5, Apr 8, 2022): TDCX provides call center services for an e-commerce company. They respond to tickets and offer order support for the end customers during the client’s out-of-office hours, supporting 24/7 customer service. [Read Full Review](https://clutch.co/go-to-review/tdcx/2622) ##### Retail Experience TDCX has received positive feedback from clients in the Retail industry, particularly praising their expertise in customer experience management. Clients highlighted TDCX's dedication, flexibility, and commitment to collaborative growth. Their ability to adapt to changing business needs and establish effective communication channels has facilitated seamless operations. Overall, TDCX is recognized for its strong leadership, accountability, and organized approach, making it a suitable partner for Retail businesses seeking reliable support in customer service. - 1 review for retail industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - BPO Services for E-Commerce Company (5.0/5, Mar 31, 2022): TDCX provides BPO services for an e-commerce company. They support the client's inbound inquiries via tickets, emails, phone, and chat for both pre and post-sales in three different markets. [Read Full Review](https://clutch.co/go-to-review/tdcx/14762) ##### IT Services Experience TDCX has garnered positive feedback in the IT Services industry for its expertise in customer support and operational management. Clients commend their multilingual capabilities and strong problem-solving skills, noting significant improvements in customer satisfaction and operational efficiency. The company's proactive approach and ability to scale talent to meet client needs have been highlighted as key strengths. Overall, TDCX is viewed as a reliable partner capable of delivering exceptional results in customer experience and support. - 2 reviews for it services industry - 2 reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost - Call Center Services for Tech Company (5.0/5, Jun 16, 2021): TDCX provides ongoing B2C support for an e-commerce, global platform. They supply a team of 10 people to help maintain customer satisfaction and convert inbound calls and leads.  [Read Full Review](https://clutch.co/go-to-review/tdcx/56670) - Call Center Services for Global Tech Company (5.0/5, Jun 25, 2021): For over six years, TDCX has been handling customer support services for a global tech company. They are in charge of providing troubleshooting support in 10 languages across three channels. [Read Full Review](https://clutch.co/go-to-review/tdcx/64894) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery. [Read All Reviews](https://clutch.co/profile/tdcx?verified=true#reviews) - $1,000,000 to $9,999,999 (2 reviews) - $200,000 to $999,999 (1 reviews) - $10,000,000 + (1 reviews) #### Completed projects in 4 countries - Germany (1 projects) - Singapore (7 projects) - Spain (1 projects) - United States (1 projects) This provider is available in 32 time zones: - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) [View Reviews](https://clutch.co/profile/tdcx?verified=true#reviews) --- ### [Paragon Sales Solutions](https://clutch.co/profile/paragon-sales-solutions) #### 4.9 out of 5 star rating (45 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees - Countesthorpe, England #### Services Provided - Allocation of Expertise by Percentage - 25% Call Center Services - 5% Business Consulting - 10% Other Marketing - 25% Sales Outsourcing - 25% Social Media Marketing - 10% Web Design #### Company description Paragon Sales Solutions is a lead generation and sales consultancy company, known for services like telesales, appointment setting, web design, and SEO. Across the reviews, 100% of clients report satisfaction, highlighting their professionalism, adaptability, and effective communication. Impressively, 90% of reviewers commend the team's enthusiasm and alignment with client values. [Visit Website](http://www.paragonsalessolutions.co.uk/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Detail-oriented Clients consistently highlight Paragon Sales Solutions' attention to detail as a key strength. One client noted their 'impressive communication and attention to detail,' emphasizing how seamlessly they integrated into the client's team. This sentiment is echoed in their proactive engagement with feedback and project management, ensuring that clients are well-informed and supported throughout the process. Overall, the sentiment is highly positive, with no noted areas for improvement. - Telemarketing & LinkedIn Services for Transportation Firm (5.0/5, Apr 5, 2021): Their communication and attention to detail are among the most impressive things about working with them. On top of that, they’ve truly become a part of our team, and it’s seamless. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/116617) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Paragon Sales Solutions for their competitive pricing and high value for money. Feedback highlights that their services fit within various budgets while delivering quality results, such as generating leads and enhancing brand visibility. One client noted, "Pricing fit our budget," while another remarked on the "good value for cost." Overall sentiment reflects satisfaction with the company's cost-effectiveness and the tangible outcomes achieved, reinforcing their reputation as a valuable partner. [Read All Reviews](https://clutch.co/profile/paragon-sales-solutions?verified=true#reviews) - Less than $10,000 (18 reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (2 reviews) #### Very responsive Paragon Sales Solutions is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 4 countries - Ireland (1 projects) - Malaysia (1 projects) - United States (1 projects) - England (28 projects) [View Reviews](https://clutch.co/profile/paragon-sales-solutions?verified=true#reviews) --- ### [six eleven global services](https://clutch.co/profile/six-eleven-global-services) #### 4.8 out of 5 star rating (10 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Davao City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 40% Call Center Services - 30% Customer Service Outsourcing #### Company description Six Eleven Global Services is a customer support and business process outsourcing company offering services such as customer service operations, technical support, and back-office management. Reviews highlight their excellent support, effective communication, and dedication to quality, with a 99% project accuracy and significant client satisfaction. A common theme among reviewers is the company's ability to align with clients' values and maintain high service standards, despite occasional minor resource delays. [Visit Website](https://www.sixelevencenter.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Experience in 6 industries Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors. [Read All Reviews](https://clutch.co/profile/six-eleven-global-services?verified=true#reviews) ##### Logistics & Supply Chain Experience Six Eleven Global Services has demonstrated exceptional expertise in the Logistics & Supply Chain industry, particularly in invoice processing and workflow management. Clients commend their high-quality deliverables and remarkable accuracy rates, often exceeding 95%. Their responsive communication and professional management further enhance client satisfaction. Overall, the positive sentiment reflects their ability to meet project goals effectively, making them a strong candidate for businesses seeking reliable logistics solutions. - 1 review for logistics & supply chain industry - 1 review is 5 stars - Unknown avg. project cost - BPO Services for Logistics & Supply Chain Company (5.0/5, Apr 25, 2023): six eleven global services provides BPO services for a logistics and supply chain company. The team is tasked with acquiring the project requirements, employing appropriate agents, and training them. [Read Full Review](https://clutch.co/go-to-review/six-eleven-global-services/197030) ##### Advertising & marketing Experience Clients in the Advertising & marketing industry commend Six Eleven Global Services for their effective customer support and alignment with client values. Feedback highlights their commitment to delivering quality services at budget-friendly prices, resulting in improved response rates and efficient ticket management. Their expertise is recognized in managing customer interactions, although some clients suggest expanding their team size for enhanced service delivery. Overall, they are viewed as a reliable partner for businesses seeking strong support in the Advertising & marketing sector. - 1 review for advertising & marketing industry - Unknown avg. project cost - Customer Support for Enterprise SaaS Company (4.5/5, Apr 27, 2023): six eleven global services provides customer support for an enterprise SaaS company. After learning the client's goals, they manage tickets raised by customers. [Read Full Review](https://clutch.co/go-to-review/six-eleven-global-services/197763) ##### Beauty & Cosmetics Experience Clients in the Beauty & Cosmetics industry commend Six Eleven Global Services for their responsive customer service and alignment with business values. Their expertise in handling customer inquiries and providing timely solutions has resulted in measurable success, such as achieving a one-hour response time. The company is noted for its unique ability to stand out in a competitive landscape, making them a strong candidate for businesses seeking reliable support in this sector. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - Unknown avg. project cost - Customer & Ticket Support Services for Beauty Tech Company (5.0/5, Mar 17, 2023): six eleven global services provides support services for a beauty technology company. The team is responsible for answering tickets and handling the client's entire customer service operation during US hours.  [Read Full Review](https://clutch.co/go-to-review/six-eleven-global-services/188201) ##### Telecommunications Experience The feedback from clients in the Telecommunications industry highlights six eleven global services' expertise in providing high-quality customer support and staff augmentation. Clients commend their responsiveness, commitment, and ability to enhance operational efficiency through resource management. Notable strengths include effective communication and adaptability to client needs. Overall, the sentiment reflects a strong partnership with long-term outcomes, positioning six eleven as a reliable choice for businesses seeking comprehensive telecommunications support. - 2 reviews for telecommunications industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Service BPO for Remote Monitoring Company (5.0/5, Feb 13, 2023): six eleven global services and solutions provides customer service BPO for a monitoring company. They handle chat service and inbound and outbound calls for English-speaking Canadian and American end customers. [Read Full Review](https://clutch.co/go-to-review/six-eleven-global-services/180781) - BPO Services for Telecommuniactions & IT Services Company (4.5/5, Feb 15, 2023): six eleven global services and solutions has provided BPO services to a telecommunications and IT services company for 10 years. The scope has included setting up the office space and finding the right agents. [Read Full Review](https://clutch.co/go-to-review/six-eleven-global-services/181005) ##### Consulting Experience Six Eleven Global Services has received positive feedback in the Consulting industry, highlighting their expertise in remote staffing and operational efficiency. Clients appreciate their robust infrastructure, security protocols, and the seamless communication facilitated by dedicated management. Notably, partnerships have led to measurable growth and stability for clients, indicating a strong impact on business outcomes. Overall, their commitment to quality service and client support positions them as a reliable partner for businesses seeking consulting solutions. - 2 reviews for consulting industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Recruitment & Outsourcing Services for BPO Company (5.0/5, Feb 10, 2023): six eleven global services and solutions offers recruitment and outsourcing services for a BPO company. They help hire remote staff and provide them with an office with security and other necessary protocols. [Read Full Review](https://clutch.co/go-to-review/six-eleven-global-services/180460) - Call Center Services for Call Center Outsourcing Firm (4.5/5, Feb 11, 2023): six eleven global services and solutions provides call center services to a call center outsourcing firm's clients. Some of the services they offer include inbound customer services and order processing. [Read Full Review](https://clutch.co/go-to-review/six-eleven-global-services/180522) ##### Wellness & Fitness Experience Six Eleven Global Services demonstrates strong expertise in the Wellness & Fitness industry, particularly in enhancing customer support operations. Clients appreciate their ability to customize solutions, improve training, and develop effective QA processes, leading to high customer satisfaction scores. The team is noted for their dedication and responsiveness, contributing positively to project outcomes. Overall, their collaborative approach and commitment to client needs make them a promising fit for businesses in the Wellness & Fitness sector. - 1 review for wellness & fitness industry - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for Online Yoga Instructions Co (4.0/5, Feb 10, 2023): six eleven global services and solutions provides call center and customer support services to an online yoga instructions company. These services include developing scripts and providing QA. [Read Full Review](https://clutch.co/go-to-review/six-eleven-global-services/180510) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability. [Read All Reviews](https://clutch.co/profile/six-eleven-global-services?verified=true#reviews) - $50,000 to $199,999 (2 reviews) - $200,000 to $999,999 (2 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Very responsive six eleven global services is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 3 countries - Canada (1 projects) - Malaysia (1 projects) - United States (6 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/six-eleven-global-services?verified=true#reviews) --- ### [Abby Connect](https://clutch.co/profile/abby-connect) #### 4.8 out of 5 star rating (83 reviews) - < $25 average hourly rate - 50 - 249 employees - Las Vegas, NV #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Abby Connect is a virtual receptionist service provider known for its professional handling of customer communications across various industries. The company consistently receives high praise for its excellent project management, responsiveness, and adaptability, with 100% of reviews expressing positive feedback. Clients commend Abby Connect's ability to enhance customer service and streamline operations by managing calls efficiently, reducing spam, and ensuring seamless communication. Abby Connect's professionalism and team-based approach are frequently highlighted by 90% of reviewers. [Visit Website](https://www.abby.com/) #### Professional The overall sentiment regarding Abby Connect's professionalism is highly positive, with clients consistently praising their courteous and attentive service. For instance, one client highlighted that their receptionists are perceived as in-house team members due to their professionalism and thoroughness. Another noted the seamless integration and quick onboarding process, emphasizing the team's commitment to understanding specific business needs. Clients also appreciate the prompt communication and the high level of customer service provided, with no significant areas for improvement identified. - Call Center Services for Care Savings App (5.0/5, Nov 2, 2022): The professionalism they offer. When you call them you can tell, the difference when calling an answering service or a true business that offers professionalism. [Read Full Review](https://clutch.co/go-to-review/abby-connect/165004) - Virtual Receptionist Services for Nutritionist Services Co (5.0/5, Oct 18, 2022): Months after hiring them, I called my company as if I were a patient, and they still hadn't wavered in their professionalism. Abby Connect’s agents are very professional, well-spoken, and easy to understand. [Read Full Review](https://clutch.co/go-to-review/abby-connect/162868) - Virtual Receptionist for Accounting Firm (5.0/5, Aug 8, 2022): They have excellent empathy while remaining professional. Abby Connect’s project management is superb. They’ve worked with me to ensure that my plan moves forward, taking into account my core values. [Read Full Review](https://clutch.co/go-to-review/abby-connect/153188) - Receptionist Services for Public Safety Equipment Supplier (5.0/5, Aug 8, 2022): We’ve also received really good feedback from customers regarding their team of receptionists — highly professional and very good. We’ve been impressed with how easy it is to work with them; they’re very professional. [Read Full Review](https://clutch.co/go-to-review/abby-connect/153184) - Remote Receptionist Services for Org & Relocation Company (5.0/5, Jun 28, 2022): Abby Connect is really professional and easy to work with. We’ve listened to recordings of their calls and heard how professionally they handle the occasions in which they can’t transfer calls to us, making us look good in the eyes of our clients. [Read Full Review](https://clutch.co/go-to-review/abby-connect/24689) #### Experience in 14 industries Abby Connect has garnered positive feedback across various industries including legal, financial services, real estate, and business services. Clients commend their professionalism, responsiveness, and ability to provide seamless customer interactions. They have effectively improved client communication and service delivery, particularly in high-call-volume scenarios. Overall sentiment is overwhelmingly favorable, highlighting Abby Connect as a valuable partner for businesses seeking reliable virtual receptionist services. [Read All Reviews](https://clutch.co/profile/abby-connect?verified=true#reviews) ##### Energy & natural resources Experience Abby Connect has received positive feedback from clients in the Energy & natural resources industry, highlighting their expertise in managing communication efficiently. Users appreciate the seamless onboarding process, extended availability, and significant reduction in missed calls and messages. Their responsiveness and professional handling of client inquiries enhance operational efficiency. However, clients express a desire for more software integration to further streamline project scheduling. Overall, Abby Connect is seen as a valuable partner for businesses seeking reliable communication support in the sector. - 1 review for energy & natural resources industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Answering & Scheduling Services for Tree Service Company (5.0/5, Jan 14, 2021): Abby Connect Receptionists provides a tree service company with call center services. They answer calls and questions using an FAQ sheet as well as record messages, schedule activities, and return calls. [Read Full Review](https://clutch.co/go-to-review/abby-connect/35895) ##### Utilities Experience Abby Connect demonstrates significant expertise in the Utilities sector, particularly in enhancing customer service through robust call monitoring solutions. Clients have noted their ability to strengthen security and efficiently resolve customer issues, leading to substantial cost savings of approximately $5,000 monthly. Overall sentiment reflects satisfaction with their proactive problem-solving approach and reliable service, indicating that Abby Connect is a strong contender for businesses in the Utilities industry seeking improved operational efficiency. - 1 review for utilities industry - $50,000 – $199,999 avg. project cost - Call Monitoring and Customer Support for Utilities Company (4.5/5, Dec 21, 2017): [Read Full Review](https://clutch.co/go-to-review/abby-connect/36887) ##### Hospitality & leisure Experience Abby Connect has received positive feedback from clients in the Hospitality & leisure industry, highlighting their friendly receptionists who enhance professionalism and provide a strong first impression. Clients appreciate their attentiveness and ability to effectively communicate caller information, ensuring seamless interactions. Overall, Abby Connect's expertise in virtual reception services appears to significantly benefit businesses in this sector, making them a favorable choice for potential clients seeking to improve customer engagement and operational efficiency. - 1 review for hospitality & leisure industry - 1 review is 5 stars - Unknown avg. project cost - Virtual Receptionist for Drive Tour Company (5.0/5, Aug 15, 2017): Abby Connect Virtual Receptionists provides phone greeting services for a B2B tour management company. They collect information from customers, then pass calls along to the internal team.  [Read Full Review](https://clutch.co/go-to-review/abby-connect/127952) ##### Design Experience Abby Connect has received positive feedback in the Design industry for their professionalism and effective communication. Clients appreciate the increased availability of service through their call-handling, which has led to a notable rise in discovery calls and overall client satisfaction. Their project management is regarded as excellent, with a strong emphasis on understanding client needs and providing tailored solutions. However, some clients suggested improvements in expanding services, like outbound calling. Overall, Abby Connect demonstrates a solid fit for businesses seeking reliable call management. - 2 reviews for design industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Remote Receptionist Services for Org & Relocation Company (5.0/5, Jun 28, 2022): Abby Connect provides remote receptionist services to an organization and relocation services company. They answer, screen, and transfer calls, schedule discovery calls, and direct leads into the sales funnel. [Read Full Review](https://clutch.co/go-to-review/abby-connect/24689) - Call Center Services for Graphic Design Company (5.0/5, Sep 30, 2021): Abby Connect provides ongoing call center services for a graphic design company. They are in charge of answering calls from clients on a 24/7 basis.  [Read Full Review](https://clutch.co/go-to-review/abby-connect/147171) ##### Chemicals & Biotechnology Experience Abby Connect is highly regarded in the Chemicals & Biotechnology industry for providing exceptional remote receptionist services. Clients praise their seamless onboarding process and responsiveness, emphasizing the team's dedication to understanding specific needs. Feedback highlights their strong project management and effective communication, contributing to overall client satisfaction. With a solid track record and a commitment to service excellence, Abby Connect appears to be a valuable partner for businesses within this sector. - 1 review for chemicals & biotechnology industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Receptionist Services for Pre-Clinical Contract Research Co (5.0/5, Jun 17, 2022): Abby Connect offers remote receptionist services to a pre-clinical contract research organization. The project included a thorough requirement-gathering process at the beginning. [Read Full Review](https://clutch.co/go-to-review/abby-connect/23339) ##### Manufacturing Experience Abby Connect has garnered positive feedback from clients in the Manufacturing industry, particularly for their responsive and professional call handling services. Clients highlight the significant reduction in dropped calls and bottlenecks, contributing to enhanced customer satisfaction and increased revenue. The company's flexibility and commitment to optimizing services are praised, making them a reliable choice for businesses needing efficient inbound call support. Overall, Abby Connect demonstrates expertise and strong communication skills, positioning them as a valuable partner in the Manufacturing sector. - 2 reviews for manufacturing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - After-Hours Call Center Services for B2B E-Commerce Company (4.5/5, Jun 9, 2022): Abby Connect provides call center services for a B2B e-commerce company. Their work involves answering calls for the firm after regular business hours and forwarding call notes to the client’s sales team.  [Read Full Review](https://clutch.co/go-to-review/abby-connect/22299) - Answering Services for Manufacturing Service (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/abby-connect/146698) ##### Retail Experience Abby Connect has garnered positive feedback from clients in the Retail industry, highlighting their professionalism and efficiency in handling call coverage. Clients appreciated the significant reduction in distractions, allowing for enhanced productivity. Their friendly and accessible team received commendations for effective communication and support. Overall, Abby Connect's expertise in managing calls effectively positions them as a strong partner for Retail businesses seeking reliable and responsive customer service solutions. - 1 review for retail industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Appliance Retailer (5.0/5, Feb 22, 2022): Abby Connect provides ongoing call center services for an appliance retailer — their main responsibility is to answer customer calls on a 24/7 basis. [Read Full Review](https://clutch.co/go-to-review/abby-connect/11775) ##### Education Experience Abby Connect has demonstrated significant expertise in the Education sector, particularly through their customer service solutions for Legacy Dance Studio. The client reported increased revenue and customer satisfaction, attributing this success to Abby Connect's attentive communication and systematic approach. Their team is recognized for professionalism and accessibility, making them a dependable partner. Overall, the sentiment is positive, highlighting Abby Connect's impactful role in enhancing customer engagement and operational efficiency in educational settings. - 1 review for education industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Answering Services for Dance Education Provider (5.0/5, Nov 19, 2021): A dance education provider has outsourced their answering service pipelines to Abby Connect's team. They handle phone operations to address customer concerns and reply to email inquiries on the client's behalf. [Read Full Review](https://clutch.co/go-to-review/abby-connect/70179) ##### Automotive Experience Abby Connect demonstrates significant expertise in supporting the Automotive industry, particularly in managing customer communications for a motorcycle training company. Clients praise their ability to handle complex inquiries effectively, enhancing operational efficiency and allowing business owners to focus on core activities. The consistent team engagement fosters familiarity and improves service quality. Overall, Abby Connect is regarded as a reliable partner for businesses seeking to streamline their call management processes. - 1 review for automotive industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Motorcycle Training Company (5.0/5, Nov 8, 2021): To help them answer students’ questions via phone calls, a motorcycle training company has hired Abby Connect. The team uses a script to answer students’ simple and complex questions.  [Read Full Review](https://clutch.co/go-to-review/abby-connect/58531) ##### Sports Experience Abby Connect has demonstrated significant expertise in the Sports industry, particularly in managing customer inquiries for businesses like Urban Air Adventure Park. Clients praise their professionalism, engaging energy, and ability to learn about specific business needs, which enhances the customer experience. The positive sentiment highlights Abby's efficient call management, prompt communication, and commitment to understanding their clients, making them a strong partner for sports-related ventures seeking reliable support. - 1 review for sports industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Family Entertainment Center (5.0/5, Nov 8, 2021): Abby Connect is providing call center services for a family entertainment center. They get calls if internal teammates are unable to answer, and they respond to questions about the client’s operations. [Read Full Review](https://clutch.co/go-to-review/abby-connect/58110) ##### Consumer Products Experience Abby Connect has demonstrated expertise in providing call handling solutions for the Consumer Products industry, particularly in enhancing customer engagement through live receptionists. Clients have praised their smooth onboarding process and efficient call routing, which significantly improved customer feedback. However, there are suggestions for quicker response times to adjustment requests. Overall, Abby Connect appears to be a solid choice for businesses in the Consumer Products sector looking to improve client communication. - 1 review for consumer products industry - Less than $10,000 avg. project cost - Virtual Receptionist Services for AV Integration Firm (4.0/5, Feb 10, 2021): Abby Connect Receptionists provides virtual receptionist for a custom AV integration firm. They answer and route incoming calls, even on weekends. [Read Full Review](https://clutch.co/go-to-review/abby-connect/64419) ##### Business services Experience Abby Connect has received positive feedback from clients in the Business services industry, highlighting their expertise in virtual receptionist services. Clients appreciate their professionalism, efficient call handling, and ability to reduce response times. The company's strengths include a strong onboarding process, effective communication, and the capability to manage high call volumes seamlessly. Overall, clients report significant improvements in customer satisfaction and operational efficiency, making Abby Connect a valuable partner for businesses seeking reliable front-end support. - 5 reviews for business services industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for Financial Consulting Company (4.0/5, Jan 11, 2021): Abby Connect partners with an accounting consulting firm to provide remote receptionist services. The team primarily answers phones, greets clients, and forwards calls. [Read Full Review](https://clutch.co/go-to-review/abby-connect/32310) - Virtual Receptionist Services for Accounting Firm (5.0/5, Feb 22, 2021): Abby Connect Receptionists provides virtual receptionist services to an accounting firm. They answer calls, direct the calls to appropriate personnel, and take messages. [Read Full Review](https://clutch.co/go-to-review/abby-connect/76459) - Virtual Receptionist and Answering for Business Services Company (4.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/abby-connect/146356) - Receptionist Services for Public Insurance Adjusting Company (4.5/5, Oct 24, 2022): Abby Connect provides receptionist services for a public insurance adjusting company. The team answers the client’s phone calls and gathers the callers’ information. They also filter out spam and scam calls. [Read Full Review](https://clutch.co/go-to-review/abby-connect/163671) - Call Center Services for Business Services Firm (5.0/5, Apr 24, 2025): Abby Connect provides call center services for a business services firm. The team answers the phones when the client's associates are unavailable, responds to basic client questions, and makes outbound calls. [Read Full Review](https://clutch.co/go-to-review/abby-connect/369633) ##### Construction Experience Abby Connect has received positive feedback from various clients in the Construction industry, highlighting their expertise in providing virtual receptionist services. Clients commend their reliability, affordability, and exceptional customer service, noting improved call handling and increased client engagement. Their seamless integration with existing systems and effective communication have resulted in higher sales volumes and overall satisfaction. This strong performance indicates Abby Connect is a reliable partner for construction businesses seeking to enhance customer interaction and operational efficiency. - 6 reviews for construction industry - 6 reviews are 5 stars - Less than $10,000 avg. project cost - Call Answering Services for Construction Company (5.0/5, Feb 12, 2021): A construction company engaged Abby Connect Receptionists for call center services. Following established processes, they answer and forward calls to internal team members using an existing phone system. [Read Full Review](https://clutch.co/go-to-review/abby-connect/67746) - Receptionist Services for Construction Company (5.0/5, Sep 14, 2021): Abby Connect Receptionists has been providing phone answering services for a construction company. The service has been expected to free up time for the client's back office staff.  [Read Full Review](https://clutch.co/go-to-review/abby-connect/132760) - Virtual Receptionist for Construction Company (5.0/5, Oct 19, 2017): Abby Connect provides receptionist services mainly for phone calls. They’re an easy and affordable option, preferred over other services such as Grasshopper. [Read Full Review](https://clutch.co/go-to-review/abby-connect/142658) - Call Center Services for Construction Company (5.0/5, Aug 16, 2022): Abby Connect provides receptionist services for a granite company. They offer receptionist coverage and helped in call taking.     [Read Full Review](https://clutch.co/go-to-review/abby-connect/154290) - Call Answering Services for HVAC Company (5.0/5, Sep 24, 2022): Abby Connect provides answering services for an HVAC company. The team handles call overflows for the firm. [Read Full Review](https://clutch.co/go-to-review/abby-connect/159644) - Recepcionist Services for Construction Manufacturing Company (5.0/5, Feb 16, 2023): A construction manufacturing services company has hired Abby Connect to provide receptionist services. They work off-site to help the client take their calls. [Read Full Review](https://clutch.co/go-to-review/abby-connect/181420) ##### Advertising & marketing Experience The reviews highlight Abby Connect's exceptional customer service and professionalism, essential for businesses in the Advertising & Marketing industry. Clients noted the positive impact on lead management and customer engagement, emphasizing their responsive communication and tailored solutions. Their ability to provide a polished image and streamline operations has been praised, making them a strong fit for companies looking to enhance their brand presence and improve client interactions. Overall sentiment reflects high satisfaction and a willingness to recommend their services. - 5 reviews for advertising & marketing industry - 4 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Receptionist Services for Embroidery Company (4.5/5, Jan 11, 2022): To increase their efficiency in taking calls, an embroidery company hired Abby Connect to offer receptionist services for them. They screen calls and make sure they're transferred to the right people. [Read Full Review](https://clutch.co/go-to-review/abby-connect/8332) - Call Center Services for Digital Marketing Company (5.0/5, Jan 8, 2021): Abby Connect Receptionists works with an SEO company focused personal injury law practices. They handle all phone calls for the client, gathering all necessary data before offering them a consultation. [Read Full Review](https://clutch.co/go-to-review/abby-connect/30798) - Receptionist Services for Digital Agency (5.0/5, Jan 12, 2018): Chosen for their reputation and price, Abby Connect assists in receiving and managing inbound calls. Their tasks also include general customer service, collecting information from callers, and more. [Read Full Review](https://clutch.co/go-to-review/abby-connect/41064) - Virtual Receptionist for Public Relations Company (5.0/5, Aug 15, 2017): Abby Connect provides all the tools necessary to work remotely: answering your business phone, forwarding your mail, and booking conference rooms – redefining many small business processes. [Read Full Review](https://clutch.co/go-to-review/abby-connect/128040) - Call Center Services for Care Savings App (5.0/5, Nov 2, 2022): Abby Connect provides 24/7 customer service for a care savings app. Their goal was to ensure the client's drivers and business clients were provided with the upmost customer service. [Read Full Review](https://clutch.co/go-to-review/abby-connect/165004) ##### Other Industry Experience Abby Connect has received positive feedback from clients in the Other Industry, particularly for their professionalism and call center services. Clients appreciate the flexibility, training, and responsiveness of their team, which seamlessly integrates with client operations. The impact is evidenced by the high satisfaction levels and positive customer feedback regarding interactions handled by Abby Connect. Their strong communication and commitment to quality make them a suitable choice for businesses seeking reliable support in the Other Industry. - 3 reviews for other industry industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for Senior Living Placement Company (5.0/5, Feb 15, 2022): Abby Connect provides call center services to a senior living referral and placement company. They work remotely and have recently helped the firm with their chat services. [Read Full Review](https://clutch.co/go-to-review/abby-connect/939) - Receptionist Services for Public Safety Equipment Supplier (5.0/5, Aug 8, 2022): Abby Connect provides ongoing virtual receptionist services for a public safety equipment supplier. The team’s main task is to answer any incoming customer calls promptly. [Read Full Review](https://clutch.co/go-to-review/abby-connect/153184) - Call Center Services for Insurance Brokerage (5.0/5, Nov 17, 2022): Abby Connect provides call center services for an insurance brokerage. The team uses a script to answer the phones, attending to end customers' needs. If they don't know an answer, they consult with the client. [Read Full Review](https://clutch.co/go-to-review/abby-connect/167824) ##### Healthcare Experience Abby Connect has garnered positive feedback from clients in the Healthcare industry, highlighting their expertise in providing reliable and responsive answering services. Clients appreciate their tailored solutions for scheduling and communication, which enhance patient interaction and operational efficiency. Strengths include quick adaptability to client needs, professional staff, and effective problem-solving. While some clients noted areas for improvement in information accuracy, overall sentiment reflects satisfaction with Abby Connect's impact on client operations and patient care. - 6 reviews for healthcare industry - 4 reviews are 5 stars - Less than $10,000 avg. project cost - Virtual Receptionist Services for Health Records Platform (5.0/5, Feb 22, 2022): A health records company tapped Abby Connect to be their virtual receptionist. The team answers and redirects inbound calls, provides information to the callers, and keeps a record of every customer interaction. [Read Full Review](https://clutch.co/go-to-review/abby-connect/1140) - Call Center Services for Donor Service Agency (3.0/5, Jan 6, 2021): Abby Connect Receptionists serves as the call center service partner to a donor services agency. They answer calls, take messages, and transfer calls as needed so the client's team can follow up. [Read Full Review](https://clutch.co/go-to-review/abby-connect/28797) - Virtual Receptionist Services for Nutritionist Services Co (5.0/5, Oct 18, 2022): Abby Connect provides virtual receptionist services to a nutritionist services company. Their team is responsible for answering the phone and scheduling appointments for the client. [Read Full Review](https://clutch.co/go-to-review/abby-connect/162868) - Answering Services for Healthcare Software Provider (4.5/5, Oct 25, 2022): Abby Connect provided answering services for a healthcare software provider. The firm prepared the scripts, while the team customized the script forms. Two teammates worked directly with the client on this. [Read Full Review](https://clutch.co/go-to-review/abby-connect/163785) - Call Center Services for Massage Service Provider (5.0/5, Oct 25, 2022): Abby Connect provides ongoing call center services for a massage service provider. The team is in charge of answering phone calls from existing and potential customers and scheduling appointments. [Read Full Review](https://clutch.co/go-to-review/abby-connect/163852) - Answering Services for Medical Practice (5.0/5, Nov 1, 2022): Abby Connect provides ongoing call center services for a medical practice. Their team answers patient calls on evenings, weekends, and holidays. They also check doctors' schedules via Google Calendar. [Read Full Review](https://clutch.co/go-to-review/abby-connect/164715) ##### Telecommunications Experience Abby Connect has received positive feedback from clients within the Telecommunications industry, highlighting their expertise in providing 24/7 virtual receptionist services. Clients commend their personalized approach, professionalism, and effective call management, which enhances customer satisfaction. The company's ability to maintain consistent communication and adapt to specific client needs is noted as a significant strength, making them a suitable choice for businesses seeking reliable call handling solutions in the Telecommunications sector. - 3 reviews for telecommunications industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for Utility Services Company (5.0/5, Mar 10, 2022): Abby Connect provides 24/7 virtual receptionist services for a cable company. They answer customer calls, greet them according to provided scripts, and escalate the contacts through the preferred order.  [Read Full Review](https://clutch.co/go-to-review/abby-connect/1725) - Call Answering Services for Radio Communications Company (5.0/5, Jan 28, 2021): Abby Connect Receptionists provides 24/7 call answering services to a two-way radio engineering company. They take incoming calls and direct them to the appropriate party. [Read Full Review](https://clutch.co/go-to-review/abby-connect/49174) - Call Center Services for Tech & Surveillance Systems Co (5.0/5, Oct 20, 2022): A tech company needed help answering their phones, so they’ve hired Abby Connect to provide call center services. The team has provided a worksheet and script that the client has adapted into their own version. [Read Full Review](https://clutch.co/go-to-review/abby-connect/163300) ##### Food & Beverages Experience Abby Connect has demonstrated strong expertise in the Food & Beverages sector, particularly through their partnership with a McDonald’s franchise. The client highlighted improved KPIs and real-time feedback collection as significant strengths. Their responsiveness and efficiency in processing customer feedback were particularly praised. However, attention to detail in accuracy was noted as an area for improvement. Overall, Abby Connect appears well-equipped to enhance customer engagement and feedback processes for businesses in the Food & Beverages industry. - 1 review for food & beverages industry - Less than $10,000 avg. project cost - Call Center Services for Fast-Food Restaurant Franchise (4.5/5, Oct 18, 2022): Abby Connect provides call center services for a fast-food restaurant franchise. The team is responsible for taking customer calls and getting their feedback. [Read Full Review](https://clutch.co/go-to-review/abby-connect/162952) ##### Wellness & Fitness Experience Abby Connect has demonstrated strong capabilities in supporting Wellness & Fitness businesses through their efficient call center services. Clients have noted significant improvements in patient acquisition and customer interaction management, enhancing their operational efficiency. Feedback highlights their personalized approach, responsiveness, and ability to filter spam calls, although some clients expressed a desire for appointment scheduling. Overall, Abby Connect is regarded as a reliable partner for Wellness & Fitness companies looking to enhance front desk operations and client engagement. - 2 reviews for wellness & fitness industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Massage Service Company (4.0/5, Jan 11, 2022): Abby Connect provides a massage therapy company with call center services; they answer calls outside of the client’s business hours. They provide business information and relay callers to the client’s website. [Read Full Review](https://clutch.co/go-to-review/abby-connect/108675) - Call Center Services for Hypnotherapy Business (5.0/5, Oct 17, 2022): For over three years, Abby Connect has been providing call center services for a hypnotherapy business. The team is tasked with answering and screening incoming phone calls from patients. [Read Full Review](https://clutch.co/go-to-review/abby-connect/162704) ##### Real estate Experience Abby Connect has received positive feedback from various players in the real estate industry, highlighting their expertise in virtual receptionist services. Clients appreciate their attention to detail, professionalism, and ability to handle high call volumes seamlessly. The company's adaptability to specific business needs and their customer-centric approach have notably improved client interactions. Overall, Abby Connect is viewed as a reliable partner that enhances operational efficiency, making it a strong fit for real estate businesses seeking exceptional support. - 7 reviews for real estate industry - 7 reviews are 5 stars - Less than $10,000 avg. project cost - Receptionists Services for Property Management Company (5.0/5, Nov 3, 2021): A property management company chose to partner with Abby Connect in order to provide receptionist services to further their business. [Read Full Review](https://clutch.co/go-to-review/abby-connect/3924) - Call Center Services for Real Estate & Development Firm (5.0/5, Dec 8, 2021): Abby Connect manages the calls of a real estate and development firm, and they escalate external stakeholders' concerns. After that, the internal team is in charge of investigating the cases given to them. [Read Full Review](https://clutch.co/go-to-review/abby-connect/84621) - Virtual Receptionist for Luxury Realty Broker (5.0/5, Aug 22, 2017): Abby Connect acts as a virtual receptionist/call-answering service for a real estate brokerage firm. They augment its current staff while also providing an office space to carry out operations. [Read Full Review](https://clutch.co/go-to-review/abby-connect/129322) - Virtual Receptionist for Realtor (5.0/5, Aug 25, 2017): Abby Connect was tasked to direct calls, take messages, and send voicemails to email, for the purpose of convenience and heightened customer service - mediating communication for incoming client calls. [Read Full Review](https://clutch.co/go-to-review/abby-connect/130370) - Virtual Receptionist for Real Estate Brokerage (5.0/5, Sep 8, 2017): Abby Connect Virtual Receptionists provides general phone answering services for a real estate firm.  [Read Full Review](https://clutch.co/go-to-review/abby-connect/132667) - Virtual Receptionist for Real Estate Firm (5.0/5, Oct 30, 2017): Abby Connect Virtual Receptionists provides answering, messaging, and call transfer services. They filter calls, then address caller issues, take messages, or forward them to the correct department. [Read Full Review](https://clutch.co/go-to-review/abby-connect/145060) - Virtual Receptionist Services for Real Estate Services Co (5.0/5, Dec 30, 2022): Abby Connect provides phone answering services for a real estate services company. They’ve created a personalized script to answer calls during and after working hours. [Read Full Review](https://clutch.co/go-to-review/abby-connect/174098) ##### Transportation Experience The reviews for Abby Connect highlight their expertise in providing professional virtual reception services tailored to the Transportation industry. Clients appreciate the seamless integration, personable service, and effective call management, which enhance customer satisfaction and engagement. One CEO noted that their receptionists act as an extension of their company, ensuring a professional front and fostering positive client interactions. Overall, Abby Connect is recognized for delivering exceptional value and support, making them a strong candidate for businesses in the Transportation sector. - 1 review for transportation industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Receptionist for Shuttle Transportation Company (5.0/5, Aug 15, 2017): In this ongoing collaboration since 2015, Abby Connect provides virtual receptionist services including message taking, emailing, call transferring, lead capturing, and more.  [Read Full Review](https://clutch.co/go-to-review/abby-connect/127964) ##### Financial services Experience Feedback from clients in the financial services industry highlights Abby Connect's exceptional professionalism and customer service. Clients appreciate the seamless integration of virtual receptionist services, which improve their operational efficiency and enhance client interactions. The strength of Abby Connect lies in their ability to tailor services to specific business needs, resulting in positive client experiences. Overall, the sentiment is overwhelmingly positive, indicating that Abby Connect is a strong candidate for financial firms seeking reliable call handling and customer engagement. - 11 reviews for financial services industry - 9 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Virtual Receptionist for Independent Life Insurance Agency (5.0/5, Nov 6, 2017): Abby Connect provides live operators to answer phone calls, take messages, retrieve mail, and forward calls. They also provided registration services for seminars as well. [Read Full Review](https://clutch.co/go-to-review/abby-connect/26340) - Receptionist Services for CPA Firm (5.0/5, Jan 7, 2021): Abby Connect Receptionists provides receptionist services for a CPA firm. This involves answering all incoming calls and redirect them to the specific individuals on the firm. [Read Full Review](https://clutch.co/go-to-review/abby-connect/29473) - Phone Answering Services for Insurance Company (5.0/5, Jan 15, 2021): Abby Connect Receptionists provides phone answering services to an insurance group. The team answers calls and sends voicemails to the client via email. They bill by the minutes used. [Read Full Review](https://clutch.co/go-to-review/abby-connect/36929) - Answering Services for Multi-Purpose Loan Provider (5.0/5, Jan 12, 2022): A loan provider has tapped Abby Connect to spearhead their phone answering efforts. They respond to client calls outside business hours and forward summaries to the sales team, relying on pre-provided scripts. [Read Full Review](https://clutch.co/go-to-review/abby-connect/109992) - Virtual Receptionist Services for Insurance Agency (4.0/5, Apr 16, 2021): Abby Connect Receptionists screen calls for an insurance agency. Following a script, they connect more important calls to the client, while sending less urgent calls to voicemail. [Read Full Review](https://clutch.co/go-to-review/abby-connect/127278) - Virtual Receptionist for Financial Services Firm (5.0/5, Aug 15, 2017): Abby Connect provides virtual receptionist services that work to answer incoming calls and give detailed caller information, while giving the option to direct calls to voicemail.  [Read Full Review](https://clutch.co/go-to-review/abby-connect/127926) - Virtual Receptionist for Independent Insurance Agency (5.0/5, Aug 15, 2017): Abby Connect provides virtual receptionist and office services for an independent insurance agency, transferring calls and taking messages while servicing other onsite amenities. [Read Full Review](https://clutch.co/go-to-review/abby-connect/128010) - Virtual Receptionist for Financial Broker (5.0/5, Aug 16, 2017): Abby Connect was needed to handle client calls in a quick and effective manner, transcribing, forwarding, and directing them for a financial broker - acting as the first line of defense for said clients. [Read Full Review](https://clutch.co/go-to-review/abby-connect/128291) - Virtual Receptionist for Financial Advisor (5.0/5, Aug 18, 2017): Abby Connect Virtual Receptionists acted as a support staff, screening and helping manage inbound calls. [Read Full Review](https://clutch.co/go-to-review/abby-connect/128963) - Virtual Receptionist for Capital Manager (4.5/5, Aug 30, 2017): Abby Connect forward and screen calls for a sole proprietor while sending voicemail to email as well as texting messages if calls are missed. Fully servicing virtual receptionists into business operations. [Read Full Review](https://clutch.co/go-to-review/abby-connect/131030) - Virtual Receptionist for Accounting Firm (5.0/5, Aug 8, 2022): Abby Connect provides virtual receptionist services to an accounting firm. Their team is in charge of answering the client’s phones, taking messages, setting up appointments, and more. [Read Full Review](https://clutch.co/go-to-review/abby-connect/153188) ##### Legal Experience Abby Connect demonstrates strong expertise in providing virtual receptionist services to law firms, enhancing client communication. Clients praise the professionalism, responsiveness, and friendly demeanor of the receptionists, leading to improved client satisfaction and reduced missed calls. The seamless integration of services allows law firms to focus on billable tasks, thus enhancing operational efficiency. Overall, the sentiment from the legal industry indicates that Abby Connect is a reliable fit for firms seeking to improve their communication and client engagement. - 17 reviews for legal industry - 12 reviews are 5 stars - Less than $10,000 avg. project cost - Virtual Receptionist Services for Law Firm (5.0/5, Mar 15, 2022): Abby Connect provides virtual receptionist services to a law firm. They answer calls from clients and lawyers, keep a detailed record of each call, and reach out to clients when necessary. [Read Full Review](https://clutch.co/go-to-review/abby-connect/1886) - Call Center Services for Pet-Focused Law Office (5.0/5, Jan 4, 2021): In their collaboration with a pet-centered law practice, Abby Connect Receptionists serves as a virtual receptionist. When taking calls for the firm, they ask questions to determine a case's level of urgency. [Read Full Review](https://clutch.co/go-to-review/abby-connect/26883) - Call Center Services for Personal Injury Law Firm (4.0/5, Jan 11, 2021): Abby Connect Receptionists provides a personal injury law firm with answering services. Following an outline, the team remotely answers overflow and new calls, collects client information, and transfers calls. [Read Full Review](https://clutch.co/go-to-review/abby-connect/32424) - 24/7 Answering for Legal Services Marketplace (5.0/5, Jan 9, 2019): Abby Connect provides 24/7 call answering and message forwarding services for a legal service marketplace. Once messages are received, they are relayed through texts and emails to appropriate staff members. [Read Full Review](https://clutch.co/go-to-review/abby-connect/42194) - Office Receptionists for Boutique Law Firm (5.0/5, Jan 26, 2021): Abby Connect Receptionists provides ongoing office receptionist services for a boutique law firm in order to provide seamless service for their client. [Read Full Review](https://clutch.co/go-to-review/abby-connect/46392) - Call Center Services for Bankruptcy Law Firm (4.5/5, Feb 17, 2021): Abby Connect Receptionists answer incoming calls for a law firm between 5–10 pm on weekdays and all day on weekends. Then they provide messages, transcripts, and recordings from each call. [Read Full Review](https://clutch.co/go-to-review/abby-connect/72123) - Call Center & Client Screening Services for Law Firm (4.5/5, Aug 20, 2021): Abby Connect Receptionists provide inbound and outbound calling services for a law firm. Apart from answering and scheduling calls, their work also involves screening callers and cases for the law firm.  [Read Full Review](https://clutch.co/go-to-review/abby-connect/113109) - Virtual Receptionist for Law Firm (4.5/5, Aug 16, 2017): Abby Connect is the preferred partner for phone-answering services. They’re highly competent, competitively priced, and follow script well while answering and filtering calls. [Read Full Review](https://clutch.co/go-to-review/abby-connect/128358) - Virtual Receptionist for Litigation Attorney & ADR (5.0/5, Aug 24, 2017): Abby Connect is the preferred office space/receptionist services provider. They offer the whole package including access to conference rooms, copiers, mail drop-off and pick-up, and more. [Read Full Review](https://clutch.co/go-to-review/abby-connect/130256) - Virtual Receptionist for Injury Law Office (5.0/5, Aug 28, 2017): Abby Connect answers calls night and day, directing and accommodating client queries - taking the place of a physical receptionist. The e-mail voicemails being particularly conducive to operational support. [Read Full Review](https://clutch.co/go-to-review/abby-connect/130639) - Virtual Receptionists for Mediation Services Firm (4.5/5, Sep 14, 2017): Abby Connect provides full-time virtual receptionist services, taking calls and performing receptionist tasks for a mediation services firm. [Read Full Review](https://clutch.co/go-to-review/abby-connect/133731) - Virtual Receptionist for Estate Planner (5.0/5, Oct 2, 2017): Abby Connect Virtual Receptionists provides off-site receptionist services for a law firm. The team integrated a phone technology to transfer calls and works off of a script to ensure continuity of service. [Read Full Review](https://clutch.co/go-to-review/abby-connect/138457) - Virtual Receptionist for Firearms & Business Law Firm (5.0/5, Oct 23, 2017): Abby Connect Virtual Receptionist provided phone answering services to a business law firm. They collected callers' names and numbers, as well as their reasons for calling. [Read Full Review](https://clutch.co/go-to-review/abby-connect/143243) - Virtual Receptionist for Solo Practitioner (5.0/5, Oct 24, 2017): Abby Connect Virtual Receptionists serves as a backup phone service for a law firm. They answer client request, take messages and voicemails, and pass along important calls. [Read Full Review](https://clutch.co/go-to-review/abby-connect/143537) - Call Center Services for Law FIrm (5.0/5, Oct 17, 2022): Abby Connect provides ongoing call center services for a law firm. They’re responsible for answering and responding to phone calls from clients. [Read Full Review](https://clutch.co/go-to-review/abby-connect/162740) - Customer Service Support for Law Firm (5.0/5, Oct 16, 2022): Abby Connect provides customer service support for a law firm. They have provided a receptionist who handles inbound calls during office hours and voicemails after duty.  [Read Full Review](https://clutch.co/go-to-review/abby-connect/162754) - Call Center Services for Injury Law Firm (5.0/5, Nov 6, 2024): Abby Connect provides call center services for a personal injury law firm. Abby Connect provides a host of receptionists who screen calls and direct them to the appropriate members of the client's firm. [Read Full Review](https://clutch.co/go-to-review/abby-connect/329035) #### 4.6 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Abby Connect for their excellent value for money, emphasizing their affordability and responsiveness. One client noted that their pricing fit within budget while providing good value for cost, stating, "We have seen an increase in new accounts, providing affirmation of our concern that we were missing potential new clients." Overall, the sentiment reflects satisfaction with cost-effectiveness, as many clients believe they are receiving premium service without the expense of hiring full-time staff. [Read All Reviews](https://clutch.co/profile/abby-connect?verified=true#reviews) - Less than $10,000 (51 reviews) - $10,000 to $49,000 (15 reviews) - $50,000 to $199,999 (4 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 2 countries - Canada (1 projects) - United States (80 projects) [View Reviews](https://clutch.co/profile/abby-connect?verified=true#reviews) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria. Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them. We evaluate service providers using a [structured methodology](https://clutch.co/methodology) that combines: - In-depth client interviews and ratings - Comprehensive project details - Market presence - Portfolio examples and industry recognition This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top. Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly. We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether. Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency. ## Top Inbound Call Center Agencies ### What does an inbound call center company do? An inbound call center company manages incoming customer communications on behalf of your organization. Agents answer calls, emails, chats, and even social messages from prospects or current customers. Their goal is to resolve issues quickly, improve customer satisfaction (CSAT), and free your internal team to focus on core activities. Many firms integrate directly with your CRM or help-desk platform, so every interaction is tracked and reported in real time. ### What services do inbound call center providers offer? Some of the typical offerings that inbound call center providers offer include: Customer service & troubleshooting Order entry and payment processing Technical support (Tier 1 & Tier 2) Product recalls and warranty management Appointment scheduling and reservations Help-desk ticketing and escalation Multilingual and after-hours support Cross-sell and up-sell programs Some agencies also provide analytics dashboards, workforce management, and quality-assurance monitoring to ensure continuous improvement. ### How much does it cost to hire an inbound call center firm? Pricing models vary, but here some examples: Per-minute: $0.70–$1.25 per minute of agent talk time Per-hour (dedicated agent): $18–$35 per agent hour in North America; $8–$20 offshore Monthly seat fees: $1,500–$5,000+ for a full-time dedicated representative Project complexity, language requirements, call volume, and service hours (24/7 vs. business hours) will influence the final budget. Always request a detailed breakdown of costs, including any setup or technology fees. ### How do I choose the right inbound call center provider? Start by outlining your call volume, peak hours, required languages, and technical integrations. Then evaluate potential partners on: Proven experience in your industry Average speed of answer (ASA) and first-call resolution (FCR) rates Quality-assurance processes and agent training programs Security certifications (PCI-DSS, ISO 27001, HIPAA, as applicable) Transparent pricing and contract flexibility Reading Clutch reviews lets you verify performance metrics and client satisfaction before signing. ### What are red flags to watch for in an inbound call center company? Here are some examples of red flags you should watch for, be cautious if a provider: Guarantees unrealistically high service levels without data Lacks recorded sample calls or QA documentation Is vague about data security or compliance standards Provides inconsistent or delayed reporting Charges hidden fees for basic services like script updates or report access Transparency and measurable KPIs should be non-negotiable. ### What questions should I ask before hiring an inbound call center provider? To help you with your hiring process, here are some of the questions you can ask: How do you recruit, train, and retain agents for my account? Which technologies and CRMs do you integrate with natively? What are your average ASA, FCR, and abandonment rates? Can you provide references or case studies in my industry? How is pricing structured, and what additional fees could arise? What data security and compliance certifications do you hold? How often will I receive performance reports, and in what format? Who will be my main point of contact, and how is issue escalation handled? ### What’s the difference between inbound and outbound call center services? Inbound teams handle customer-initiated contacts such as support, inquiries, and orders, while outbound teams proactively reach out for sales, surveys, or payment reminders. Many modern BPO firms offer both services, but the skill sets, KPIs, and compliance requirements vary. Make sure the provider can demonstrate expertise in your specific use case. ### What industries benefit most from inbound call center support? E-commerce, SaaS, healthcare, financial services, and utilities all rely heavily on inbound support to maintain customer trust. Highly regulated sectors should prioritize partners with documented compliance processes and industry certifications.