# Top Call Center Services & Voice Services in Madison Recommended Call Centers companies in Madison include Torcom, CORE Company Ltd., Twin Peak Strategies, The Connection, Christopher Morgan, Pinky Sky Marketing, One Click Inc, Guarantee Digital, ClearVision Strategic Marketing, Intelligent Conversations. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Call Center Services & Voice Services in Madison Ratings Updated: Sep 17, 2026 ### [Torcom](https://clutch.co/profile/torcom) - 10 - 49 employees - Madison, WI #### Services Provided - Allocation of Expertise by Percentage - 66% Call Center Services - 34% Customer Service Outsourcing #### Company description Torcom is a small call center company based in Madison, Wisconsin. The team focuses on Call Center Services and Customer Service Outsourcing. [Visit Website](http://www.torcom.com) --- ### [CORE Company Ltd.](https://clutch.co/profile/core-company) - 250 - 999 employees - Madison, WI #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 10% HR Outsourcing - 20% Market Research - 20% Sales Outsourcing - 20% Direct Marketing - 10% Transcription #### Company description CORE Company Ltd. Is a midsize Direct Marketing company based in Madison, Wisconsin. Their services include Direct Marketing and Market Research. [Visit Website](https://www.corecompanybpo.com/) --- ### [Twin Peak Strategies](https://clutch.co/profile/twin-peak-strategies) #### 5 out of 5 star rating (6 reviews) - $1,000+ minimum project size - $50 - $99 average hourly rate - 2 - 9 employees - Fox Lake, WI #### Services Provided - Allocation of Expertise by Percentage - 35% Marketing Strategy - 35% Sales Outsourcing - 30% Direct Marketing #### Company description Twin Peak Strategies is a lead generation and marketing agency known for its comprehensive approach in enhancing sales strategies through email marketing, outbound calls, and strategic guidance. Reviews indicate a high level of satisfaction, with 100% of respondents praising their project management and communication skills. Clients commend their ability to consistently deliver qualified leads, effective outreach, and personalized solutions, all while aligning with company values and demonstrating a strong cultural fit. [Visit Website](https://www.twinpeakstrategies.com) #### Knowledgeable Clients have expressed high satisfaction with Twin Peak Strategies' knowledgeable approach, noting their deep understanding of marketing strategies and ability to quickly grasp complex products. One client highlighted their capacity to challenge conventional thinking and act as an extension of senior leadership. The project's management was praised for timely delivery and proactive communication, reinforcing the overall sentiment that Twin Peak Strategies is a highly knowledgeable and competent partner. #### Experience in 3 industries Twin Peak Strategies has received favorable feedback primarily in the Advertising & Marketing and Information Technology sectors. Clients praised their lead generation capabilities, strategic insights, and adaptability in executing marketing campaigns. In Advertising & Marketing, they demonstrated a strong impact on driving qualified leads at reduced costs. In Information Technology, they effectively refined value propositions and client targeting. Overall, sentiment across industries reflects a high level of satisfaction with their project management and commitment to client success. [Read All Reviews](https://clutch.co/profile/twin-peak-strategies?verified=true#reviews) ##### Consulting Experience Twin Peak Strategies has received positive feedback for their consulting expertise in the biopharma sector, particularly in generating appointments through effective telemarketing and email campaigns. Clients commend their responsiveness, timely delivery, and innovative use of AI tools. They provide good value for cost, making them a suitable choice for businesses seeking to enhance their operational outreach. Overall, the sentiment indicates satisfaction with their services, highlighting their strengths in project management and client engagement. - 1 review for consulting industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Sales Outsourcing, Direct & Email Mktg for Consulting Co (5.0/5, May 21, 2025): Twin Peak Strategies provides telemarketing and email marketing services to a management consulting firm. The goal is to schedule meetings with new biopharma and gene drug developer companies. [Read Full Review](https://clutch.co/go-to-review/twin-peak-strategies/376118) ##### Advertising & marketing Experience Twin Peak Strategies has garnered positive feedback within the Advertising & Marketing sector for their effective lead generation and strategic support. Clients highlight their expertise in developing outreach strategies and booking qualified meetings, often achieving results at a lower cost than internal efforts. Their proactive communication and adaptability have been noted as strengths, fostering a strong partnership dynamic. Overall, their blend of creativity and reliability positions them as a solid choice for businesses seeking impactful marketing solutions. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Lead Generation Services for Growth Marketing Consultancy (5.0/5, Sep 30, 2025): Twin Peak Strategies provides lead generation services for a growth marketing consultancy. The team identifies qualified prospects, develops outreach strategies, and executes lead generation campaigns. [Read Full Review](https://clutch.co/go-to-review/twin-peak-strategies/409968) - Lead Generation Services for Advertising & Marketing Company (5.0/5, Dec 23, 2025): Twin Peak Strategies has handled lead generation and strategy for an advertising and marketing company. The team handles lead scraping, list preparation, contact enrichment, and campaign and inbox management. [Read Full Review](https://clutch.co/go-to-review/twin-peak-strategies/427043) ##### Information technology Experience Twin Peak Strategies has received positive feedback in the Information Technology sector, highlighting their expertise in marketing strategies and operational support. Clients commend their exceptional project management, timely delivery, and proactive communication. The company's ability to refine value propositions and effectively generate leads has significantly impacted client outreach efforts. Overall, the sentiment reflects satisfaction with their culture fit, alignment of values, and dedication to ensuring project success, making them a strong candidate for potential clients in the IT industry. - 2 reviews for information technology industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Cold Calling & Email Mktg for AI Business Consulting Co (5.0/5, Apr 16, 2025): Twin Peak Strategies handled cold calling and email marketing for an AI business consulting company. The team helped identify the client's ideal customer profile and refine their value proposition. [Read Full Review](https://clutch.co/go-to-review/twin-peak-strategies/367745) - Marketing Services for Operational Infrastructure Company (5.0/5, Feb 9, 2026): Twin Peak Strategies provides marketing services for an operational infrastructure company. The team handles email marketing, cold calling, and sales strategy development to generate leads. [Read Full Review](https://clutch.co/go-to-review/twin-peak-strategies/435012) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Twin Peak Strategies' competitive pricing and exceptional value for money. One client noted a 50% cost savings compared to their previous efforts while achieving similar results. Another praised the company's ability to align with their budget without compromising on quality, stating that their services provided good value for the cost. Overall, feedback reflects a strong sentiment of satisfaction regarding the cost-effectiveness and high-quality service delivered by the company. [Read All Reviews](https://clutch.co/profile/twin-peak-strategies?verified=true#reviews) - Less than $10,000 (3 reviews) #### Completed projects in 5 cities - Greenville, South Carolina (1 projects) - Austin, Texas (1 projects) - La Crosse, Wisconsin (1 projects) - Madison, Wisconsin (1 projects) - Cambridge, Massachusetts (1 projects) [View Reviews](https://clutch.co/profile/twin-peak-strategies?verified=true#reviews) --- ### [The Connection](https://clutch.co/profile/connection) #### 4.5 out of 5 star rating (2 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Loves Park, IL #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 50% Customer Service Outsourcing #### Company description The Connection is a customer support services provider specializing in call handling and telephonic support. Based on reviews, they excel in adapting to client needs, with 90% of problems resolved efficiently. Clients appreciate their capacity to save significant time and money, with positive feedback highlighting their effectiveness and communication. Notably, there are no reported areas for improvement. [Visit Website](https://www.theconnectioncc.com) #### High-quality work Clients have consistently praised The Connection for delivering high-quality work, emphasizing their effectiveness and capacity for innovation. One client noted, 'Their work these past months has been flawless,' highlighting their efficiency in addressing customer issues. Another client expressed gratitude, stating, 'I believe that its effectiveness has been reflected in the company's revenues.' Overall, the sentiment reflects strong satisfaction with the quality of service provided. - Answering Services & Customer Inquiry Support for Products Firm (4.0/5, Aug 11, 2017): Their work these past months has been flawless. They are getting better with their dealings with customers and have been able to generate a strategy to solve the problems in the calls to be more efficient and effective each time. My relationship with the company is limited, but from what I’ve seen, their work is excellent. I do not see anything that needs improvement. [Read Full Review](https://clutch.co/go-to-review/connection/136661) #### 2 reviews mention Call Center Services Inbound & Outbound Information Management Service for Education Company 5.0/5 — - 1 of 2 Call Center Services reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/connection/146225) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients of The Connection have consistently noted the company's services as cost-effective, often highlighting significant savings in both time and money. One client reported saving approximately $25,000 monthly, while another mentioned a reduction of 300 billable hours. The flexible monthly billing structure is appreciated, with contracts tailored to the volume of calls handled. Overall, the sentiment regarding value for money is overwhelmingly positive, with clients expressing satisfaction with the return on investment. [Read All Reviews](https://clutch.co/profile/connection?verified=true#reviews) - Less than $10,000 (1 reviews) #### 33% of employees work in Loves Park office Loves Park, IL 1975 Harlem Road 50 - 75 employees 815.639.9296 [See All Locations (4)](https://clutch.co/profile/connection#location) --- ### [Christopher Morgan](https://clutch.co/profile/christopher-morgan) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - New Berlin, WI #### Services Provided - Allocation of Expertise by Percentage - 10% BI & Big Data Consulting & SI - 70% Call Center Services - 20% E-Commerce Development #### Company description Call center service Christopher Morgan is based in New Berlin, Wisconsin. They provide Call Center Services and E-Commerce Development. [Visit Website](http://www.cmorgan.com/) --- ### [Pinky Sky Marketing](https://clutch.co/profile/pinky-sky-marketing) - 2 - 9 employees - Mukwonago, WI #### Services Provided - Allocation of Expertise by Percentage - 35% Customer Service Outsourcing - 30% Email Marketing - 35% Sales Outsourcing #### Company description Pinky Sky Marketing is a Customer Service Outsourcing company. Founded in 2007, the agency provides Customer Service Outsourcing and Sales Outsourcing. [Visit Website](https://www.pinkskymtg.com) --- ### [One Click Inc](https://clutch.co/profile/one-click) - $1,000+ minimum project size - $100 - $149 average hourly rate - 10 - 49 employees - Sussex, WI #### Services Provided - Allocation of Expertise by Percentage - 19% Call Center Services - 6% Content Marketing - 6% E-Commerce Development - 19% IT Managed Services - 6% Pay Per Click - 19% Search Engine Optimization - 6% Social Media Marketing - 19% Web Design #### Company description One Click Inc is a Sussex, Wisconsin-based SEO services firm. The team offers Search Engine Optimization and Web Design. [Visit Website](https://oneclickwi.com/) --- ### [Guarantee Digital](https://clutch.co/profile/guarantee-digital) - $5,000+ minimum project size - $100 - $149 average hourly rate - 10 - 49 employees - Hartland, WI #### Services Provided - Allocation of Expertise by Percentage - 10% Content Marketing - 15% Digital Strategy - 10% Public Relations - 10% Sales Outsourcing - 10% Search Engine Optimization - 15% Social Media Marketing - 10% Video Production - 20% Web Design #### Company description Founded in 2011, Guarantee Digital is a web design company. The agency focuses on Web Design and Digital Strategy, and is small. [Visit Website](http://guaranteedigital.com/) --- ### [ClearVision Strategic Marketing](https://clutch.co/profile/clearvision-strategic-marketing) - 2 - 9 employees - Hartland, WI #### Services Provided - Allocation of Expertise by Percentage - 20% E-Commerce Development - 20% Event Management - 20% Market Research - 20% Sales Outsourcing - 20% Direct Marketing #### Company description Established in 2011, ClearVision Strategic Marketing is a small Sarasota, Florida-based Direct Marketing company. Their services include Direct Marketing and Market Research. [Visit Website](http://www.clearvisionstrategicmarketing.com/) #### 85% of employees work in Hartland office Hartland, WI 1018 Woods Drive # 110 2 - 5 employees [See All Locations (3)](https://clutch.co/profile/clearvision-strategic-marketing#location) --- ### [Intelligent Conversations](https://clutch.co/profile/intelligent-conversations) - 2 - 9 employees - Madison, WI #### Services Provided - Allocation of Expertise by Percentage - 50% Business Consulting - 50% Sales Outsourcing #### Company description Launched in 2004, Intelligent Conversations is a Business Consulting and Sales Outsourcing company. The firm offers Business Consulting and Sales Outsourcing, and is small. [Visit Website](https://www.intelligentconversations.com/) #### 1% of employees work in Madison office Madison, WI 5201 Old Middleton Rd employees [See All Locations (2)](https://clutch.co/profile/intelligent-conversations#location) --- ### [Answering Innovations](https://clutch.co/profile/answering-innovations) - $5,000+ minimum project size - $100 - $149 average hourly rate - 2 - 9 employees - Madison, WI #### Services Provided - Allocation of Expertise by Percentage - 48% Call Center Services - 52% Customer Service Outsourcing #### Company description Answering Innovations is a Customer Service Outsourcing company. They were launched in 1977 and focus on Customer Service Outsourcing and Call Center Services. [Visit Website](http://www.answeringinnovations.com/Cities/Answering-Service-In-Atlanta-GA.aspx) --- #### Get personalized agency matches based on your project goals. 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