# Top Order Processing Services Highly reviewed Order Processing companies include Big Outsource, Uassist.ME, Connext, XACT, Helpware CX, HelpSquad, Outsourced, Wing Assistant, Valoris Center, TECHSPEED INC. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Order Processing Services Ratings Updated: Sep 17, 2026 ### [Big Outsource](https://clutch.co/profile/big-outsource) #### 5 out of 5 star rating (52 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - San Pablo City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 20% Call Center Services - 40% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) #### Company description Big Outsource is a Customer Support Outsourcing provider offering call center solutions and customer service BPO services. Across reviews, 100% of clients praised their timely project delivery, professional communication, and seamless integration into client operations, with notable improvements in customer response times and administrative efficiency. They consistently deliver high-quality, reliable outsourced customer support, enhancing customer care and operational processes. [Visit Website](http://www.bigoutsource.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 1 review mentions Order Processing & Taking Order Processing & Taking Experience Big Outsource has received overwhelmingly positive feedback, with 100% of reviewers noting their exceptional communication and cultural alignment. Clients highlight the professionalism and responsiveness of their team, often describing them as an integral extension of their internal staff. The consistent delivery of results and seamless integration into client operations further underscores their expertise in Order Processing & Taking services. Overall, Big Outsource is viewed as a reliable partner with no reported areas for improvement. - 1 of 1 Order Processing & Taking reviews is 5 stars - 1 new review for Order Processing & Taking in past 6 months - Unknown avg. project cost [Read Most Recent Review](https://clutch.co/profile/big-outsource#review-375623) #### 16 reviews mention Customer Service Outsourcing Back Office Outsourcing for Visualization Studio 5.0/5 — Big Outsource provided customer support outsourcing for a visualization studio. The team responded to customer emails, organized a folder system, logged data into spreadsheets, and cleaned up old records. - 16 of 16 Customer Service Outsourcing reviews are 5 stars - 9 new reviews for Customer Service Outsourcing in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/big-outsource/407090) #### Experience in 20 industries Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors. [Read All Reviews](https://clutch.co/profile/big-outsource?verified=true#reviews) ##### Healthcare Experience Big Outsource demonstrates strong expertise in the Healthcare industry, particularly in optimizing operational workflows and enhancing data management. Client feedback highlights their ability to improve project throughput by 25% and enhance client satisfaction through well-structured SOPs. The responsiveness and thoughtful contributions of their virtual assistants were notably praised, indicating a strong alignment with healthcare providers' needs for efficiency and quality care delivery. Overall, Big Outsource appears to be a reliable partner for healthcare businesses seeking administrative support. - 1 review for healthcare industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back Office Outsourcing for Healthcare Company (5.0/5, Aug 5, 2025): Big Outsource provided a healthcare company's virtual assistant services. The team entered contact data, tagged accounts, built automated workflows, transcribed voice notes, and created structured SOPs. [Read Full Review](https://clutch.co/go-to-review/big-outsource/395795) ##### Software Experience Big Outsource has demonstrated notable expertise in the Software industry, particularly in project management and operational efficiency. Clients praise their ability to improve client feedback response times significantly and maintain a high level of organization. Their understanding of branding, despite not being creative experts, adds value to their services. Overall, the sentiment is positive, highlighting their reliability, cultural fit, and commitment to delivering measurable outcomes, making them a strong candidate for businesses seeking software development support. - 1 review for software industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Virtual Assistant Services for Software Company (5.0/5, Jul 30, 2025): Big Outsource provided virtual assistant (VA) services for a software company. The team organized the client's campaign timelines, assets, and client feedback and prepared weekly performance summaries. [Read Full Review](https://clutch.co/go-to-review/big-outsource/394420) ##### Financial services Experience Big Outsource has received positive feedback from clients in the Financial services sector, highlighting their expertise in bookkeeping and financial management. Clients noted a significant improvement in efficiency and accuracy, with one company achieving 99% accuracy in financial records. The provider's project management was praised for timely delivery and responsiveness to client needs. Overall, Big Outsource is recognized for its professionalism, strong alignment with client values, and ability to enhance operational productivity, making them a suitable partner for businesses in this industry. - 2 reviews for financial services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Bookkeeping Services for Accounting Firm (5.0/5, Jul 31, 2023): Big Outsource provides bookkeeping services to an accounting firm. Their tasks include recording the client's financial transactions, reconciling bank statements, and managing accounts payable and receivable. [Read Full Review](https://clutch.co/go-to-review/big-outsource/221277) - VA & Back Office Outsourcing for FinTech Co (5.0/5, Jul 29, 2025): Big Outsource provided a virtual assistant for a fintech company. The team handled email triage, set up client meetings, helped prep weekly analytics reports, and drafted social media captions. [Read Full Review](https://clutch.co/go-to-review/big-outsource/394114) ##### Chemicals & Biotechnology Experience Big Outsource has demonstrated strong expertise in the Chemicals & Biotechnology industry, particularly in enhancing customer service operations. Clients have reported a 40% reduction in response times and a 20% increase in customer satisfaction due to their tailored, proactive support. Their commitment to excellence and efficient project management resulted in measurable improvements, such as reduced complaints and increased retention. Overall, feedback highlights their ability to understand client needs and deliver high-quality, responsive services, making them a valuable partner for businesses in this sector. - 2 reviews for chemicals & biotechnology industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Services for Petrochemical Company (5.0/5, Jul 13, 2023): Big Outsource was hired to enhance the customer service operations of a petrochemical company. The team was responsible for streamlining customer support processes and optimizing response times. [Read Full Review](https://clutch.co/go-to-review/big-outsource/216078) - Virtual Assistant Services for Research Materials Supplier (5.0/5, Jul 25, 2025): Big Outsource provided virtual assistant services for a research materials supplier. The team managed the client's editing calendar, tracked manuscript revisions, and followed up with end clients for payments. [Read Full Review](https://clutch.co/go-to-review/big-outsource/393182) ##### Other industries Experience Big Outsource has demonstrated notable expertise and effectiveness in the Other industries sector, particularly in data management and content enhancement. Clients commend their ability to efficiently handle tasks, reduce preparation time, and enhance the quality of deliverables. Feedback highlights their flexibility, responsiveness, and attention to detail, which have significantly improved operational efficiency. Overall, Big Outsource is regarded as a reliable partner, making them a strong candidate for businesses seeking quality outsourcing solutions in this industry. - 2 reviews for other industries industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Data Entry for E-Commerce Company (5.0/5, Jul 26, 2023): Big Outsource has provided data entry services for an e-commerce company. The team's responsibility has involved inputting manual data into the client's systems. [Read Full Review](https://clutch.co/go-to-review/big-outsource/220125) - Documentation & Transcription for Preservation Mgmt. Company (5.0/5, Jul 1, 2025): Big Outsource provided editing and formatting services for a cultural institution. Their tasks included reformatting PowerPoint decks, creating trainer-facing guides, and transcribing Zoom recordings. [Read Full Review](https://clutch.co/go-to-review/big-outsource/386702) ##### Wellness & Fitness Experience Big Outsource has proven to be a valuable partner in the Wellness & Fitness industry, providing efficient administrative support that enhances client onboarding and financial accuracy. Clients commend their responsiveness and tailored communication, noting significant improvements in workflow efficiency. Their team's understanding of industry nuances contributes to a personalized approach, making them a strong choice for wellness and fitness startups seeking reliable operational support. - 1 review for wellness & fitness industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back-Office Support & Customer Service for Fitness Company (5.0/5, Jun 19, 2025): Big Outsource provided two part-time assistants for a fitness and wellness company. The team focused on financial tracking and documentation and handled client communication and calendar scheduling. [Read Full Review](https://clutch.co/go-to-review/big-outsource/383486) ##### Beauty Experience Big Outsource has demonstrated strong expertise in the Beauty industry, particularly in managing customer inquiries and product listings for clean beauty brands like True Botanicals. Clients have noted significant improvements in customer response times and overall satisfaction, with one review highlighting a boost in star ratings and returning buyers. The company excels in providing personalized support, matching VAs with relevant experience, thereby enhancing the client’s brand voice and customer engagement. Overall, Big Outsource appears to be a valuable partner for businesses in the Beauty sector. - 1 review for beauty industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for Beauty Brand (5.0/5, Jun 14, 2025): Big Outsource provided customer support services for a clean beauty brand. They managed product listing revisions, responded to customer messages, followed up on reviews and feedback, and more. [Read Full Review](https://clutch.co/go-to-review/big-outsource/381849) ##### Education Experience Big Outsource has proven their expertise in the Education industry by enhancing operational efficiency for clients like EdTech companies and educational module providers. Clients have praised their professionalism, responsiveness, and cultural alignment, highlighting significant productivity increases and seamless support integration. With strong project management and a commitment to quality, Big Outsource is well-positioned to meet the unique needs of organizations in the Education sector. - 2 reviews for education industry - 2 reviews are 5 stars - Unknown avg. project cost - Data Entry Process Services for Educational Company (5.0/5, Aug 5, 2023): Big Outsource is responsible for managing the data entry process for an educational company's educational modules. They digitalize the content to streamline the workflow and enhance productivity. [Read Full Review](https://clutch.co/go-to-review/big-outsource/222924) - Customer Service Outsourcing for EdTech Company (5.0/5, May 20, 2025): Big Outsource provides customer service support for an EdTech company. The team collaborates with the client as their internal customer service team to increase their customer service footprint. [Read Full Review](https://clutch.co/go-to-review/big-outsource/375623) ##### Medical Experience Big Outsource has received positive feedback in the Medical industry for their expertise in providing reliable and cost-effective support solutions. Clients appreciate their exceptional communication and responsiveness, which have significantly improved operational efficiency and profitability. The team's proactive approach and ability to adapt quickly to staffing changes have been particularly praised. Overall, Big Outsource is regarded as a reliable partner for businesses seeking to enhance their service delivery in the medical sector. - 1 review for medical industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Call Center Support for Health Consultation Firm (5.0/5, Jul 19, 2023): Big Outsource provides ongoing customer support for a health consultation firm. [Read Full Review](https://clutch.co/go-to-review/big-outsource/217733) ##### Real estate Experience Big Outsource has demonstrated substantial expertise in the real estate industry, particularly in streamlining project management for clients like TN Homebuyers. Their support resulted in reduced turnaround times and enhanced communication, significantly easing operational chaos. Clients appreciate their reliability and adaptability, which allows for a harmonious integration with creative workflows. Overall, Big Outsource is well-regarded for providing valuable assistance that positively impacts efficiency and client satisfaction in real estate projects. - 1 review for real estate industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Video Editing Support for Real Estate Investment Company (5.0/5, May 20, 2025): Big Outsource provided ongoing video editing support for a real estate investment company. They organized the production schedule, followed up on approvals, and kept the client updated on project statuses. [Read Full Review](https://clutch.co/go-to-review/big-outsource/375599) ##### Retail Experience Big Outsource has demonstrated significant expertise in the Retail industry, particularly in enhancing customer service and streamlining back office operations for ecommerce businesses. Clients have praised their ability to integrate seamlessly into brand cultures, resulting in improved customer satisfaction and operational efficiency. Key achievements include a 30% increase in customer feedback ratings and a 40% reduction in order processing time. Their commitment to client success and adaptability to unique business needs positions them as a valuable partner for retail companies. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for E-Commerce Retail Company (5.0/5, Aug 16, 2023): Big Outsource handles an e-commerce retail company's customer service. They've established a dedicated team of agents to manage customer inquiries, complaints, and support requests. [Read Full Review](https://clutch.co/go-to-review/big-outsource/225863) ##### Telecommunications Experience Big Outsource has received positive feedback from telecommunications clients, highlighting their expertise in enhancing customer support and streamlining billing processes. Clients appreciate their strong alignment with company values, effective project management, and swift response to needs, leading to measurable improvements in customer satisfaction and operational efficiency. Their commitment to customer service excellence positions them as a reliable partner for businesses in the telecommunications industry. - 1 review for telecommunications industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support for Telecommunications Company (5.0/5, Aug 5, 2023): Big Outsource provides customer and technical support operations services for a telecommunications company. They manage the billing and collection process and help fasten resolution times. [Read Full Review](https://clutch.co/go-to-review/big-outsource/222928) ##### Beauty & Cosmetics Experience Big Outsource has demonstrated significant expertise in the Beauty & Cosmetics industry, particularly in enhancing administrative efficiency and product information management for clients like IGK Hair. Clients appreciate their professional project management, timely delivery, and responsiveness to specific needs. The firm's commitment to understanding unique business requirements and delivering quality services has led to improved customer satisfaction, making them a strong candidate for businesses seeking reliable support in this sector. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - Unknown avg. project cost - Business & IT Consulting Services for Haircare Company (5.0/5, Aug 5, 2023): Big Outsource was hired to streamline a haircare company's administrative processes. The team oversees these functions, handles backend support, and manages product information to improve efficiency. [Read Full Review](https://clutch.co/go-to-review/big-outsource/222915) ##### Arts, entertainment & music Experience Big Outsource has received positive feedback from clients in the Arts, entertainment & music industry, highlighting their strong understanding of niche industry needs and exceptional customer service. Clients commend their responsiveness and project management capabilities, noting timely delivery and proactive solutions. Their commitment to aligning with client values and fostering a collaborative environment further reinforces their expertise and effectiveness, making them a reliable partner for businesses seeking to enhance operational processes in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support for Driving Technology Company (5.0/5, Aug 4, 2023): Big Outsource provides customer support services for a driving technology company. The team manages customer queries, oversees the ticketing system, and coordinates back-office operations. [Read Full Review](https://clutch.co/go-to-review/big-outsource/222337) ##### Legal Experience Big Outsource has demonstrated notable expertise in supporting legal clients, particularly in personal injury law. Their ability to efficiently manage backlogs and enhance client service through timely delivery of legal documents and support has been well-received. Clients appreciate their responsive project management and alignment in values. However, there is some desire for improved screening of candidates to ensure a consistent work ethic. Overall, they are viewed as a valuable partner in the legal industry. - 1 review for legal industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back-Office Outsourcing for Legal Company (5.0/5, Jul 25, 2023): A legal company has hired Big Outsource for back-office outsourcing. They gather medical records and bills, draft demand letters, assist personal injury clients, and answer phone calls, among other tasks. [Read Full Review](https://clutch.co/go-to-review/big-outsource/219818) ##### Supply Chain, Logistics, and Transport Experience Big Outsource has received positive feedback in the Supply Chain, Logistics, and Transport industry, particularly for their expertise in enhancing customer support. Clients commend their efficient call center management, improved customer satisfaction, and timely project delivery. Their team demonstrates a strong understanding of logistics needs, providing personalized solutions that align with client values. Overall, their professionalism and responsiveness make them a valuable partner for businesses seeking to optimize logistics operations. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Logistics Company (5.0/5, Jul 23, 2023): Big Outsource provided call center services for a logistics company. They were tasked with processing orders, providing real-time shipment updates, and handling customer queries and inbound and outbound calls. [Read Full Review](https://clutch.co/go-to-review/big-outsource/219024) ##### Consulting Experience Big Outsource has demonstrated strong expertise in the Consulting industry, particularly in data management for M&A projects. Clients commend their ethical alignment, effective communication, and timely delivery of services. The feedback highlights their commitment to client values and a supportive work culture, fostering a collaborative environment. Overall, sentiment is highly positive, indicating that potential clients can expect reliable and value-driven consulting support that aligns with their organizational goals. - 1 review for consulting industry - 1 review is 5 stars - Unknown avg. project cost - Business Services for Mergers & Acquisitions Company (5.0/5, Jul 19, 2023): Big Outsource was hired by a mergers and acquisitions company to support their database project. The team has provided a data manager to conduct data research and provide useful insights for the project. [Read Full Review](https://clutch.co/go-to-review/big-outsource/218011) ##### Consumer Products Experience Big Outsource has demonstrated significant expertise in the Consumer Products industry, particularly in enhancing operational efficiency for companies like Fit Organix. Clients praise their structured approach and adaptability, noting a 70% reduction in administrative workload and improved client satisfaction by 15%. Their commitment to timely deliverables and consistent communication has positioned them as a valuable partner for businesses seeking to streamline processes and focus on creative work, making them a strong fit for Consumer Products enterprises. - 1 review for consumer products industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back-Office Outsourcing for Organic Meal Delivery Firm (5.0/5, Sep 7, 2025): Big Outsource provided back-office support to an organic meal delivery firm. They managed client correspondence, drafted content for newsletters and email campaigns, and handled daily administrative tasks. [Read Full Review](https://clutch.co/go-to-review/big-outsource/403957) ##### Information technology Experience Big Outsource demonstrates strong expertise in providing virtual assistance across various sectors within the Information Technology industry. Clients have praised their ability to improve operational efficiency, such as reducing customer response times and organizing complex data systems. The overall sentiment is highly positive, highlighting their professionalism, initiative, and adaptability. Businesses seeking reliable support in customer service, data management, and administrative tasks may find Big Outsource to be an invaluable partner. - 3 reviews for information technology industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Virtual Assistant for IT Co (5.0/5, Jun 12, 2025): Big Outsource provided two virtual assistants for an IT company. The team handled scheduling across multiple calendars, screened emails, and maintained a streamlined Google Drive system. [Read Full Review](https://clutch.co/go-to-review/big-outsource/381438) - Customer Service Outsourcing for Data Platform (5.0/5, Aug 19, 2025): Big Outsource provided a full-time virtual assistant for a data platform. The assistant managed customer service queries on Amazon, tracked inventory, and updated product listings on Amazon and Shopify. [Read Full Review](https://clutch.co/go-to-review/big-outsource/399468) - Back Office Outsourcing for Visualization Studio (5.0/5, Sep 18, 2025): Big Outsource provided customer support outsourcing for a visualization studio. The team responded to customer emails, organized a folder system, logged data into spreadsheets, and cleaned up old records. [Read Full Review](https://clutch.co/go-to-review/big-outsource/407090) ##### eCommerce Experience Big Outsource has received positive feedback for their expertise in managing eCommerce operations, particularly in order processing, invoicing, and enhancing platform aesthetics. Clients commend their project management, timely delivery, and responsiveness to specific needs. Their bilingual capabilities and commitment to quality services significantly improve client satisfaction and operational efficiency, making them a strong candidate for businesses in the eCommerce sector seeking reliable support. - 3 reviews for ecommerce industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Back Office Support & Graphic Design for E-Commerce Platform (5.0/5, Jul 29, 2023): An e-commerce platform has hired Big Outsource to handle their order processing and invoicing processes. They also provide graphic design support for the client's product listings and promotional materials. [Read Full Review](https://clutch.co/go-to-review/big-outsource/221001) - Staffing & Back-Office Outsourcing for E-Commerce Company (5.0/5, Jul 24, 2025): Big Outsource provided two part-time assistants for an e-commerce company. The staff helped the client with report creation, attendance tracking, and managing communication in English and Spanish. [Read Full Review](https://clutch.co/go-to-review/big-outsource/392963) - Virtual Assistant Services for B2B E-Commerce Platform Co (5.0/5, Oct 15, 2025): Big Outsource provided virtual assistant services for a B2B e-commerce platform company. The team managed the client's emails, coordinated customer calls, proofread drafts, and helped prepare content calendars. [Read Full Review](https://clutch.co/go-to-review/big-outsource/413498) #### Completed projects in 7 countries - Australia (1 projects) - Canada (2 projects) - India (1 projects) - Serbia (1 projects) - Switzerland (1 projects) - United States (19 projects) - England (1 projects) This provider is available in 8 time zones: - Central European Time (CET) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Singapore Standard Time (SGT) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/big-outsource?verified=true#reviews) --- ### [Uassist.ME](https://clutch.co/profile/uassistme) #### 4.6 out of 5 star rating (34 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Miami Beach, FL #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 10% Call Center Services - 30% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Uassist.ME is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Reviews indicate a 100% positive feedback rate, highlighting their effective communication and problem-solving skills, with a notable 28% reduction in dropped calls and improved CSAT scores. Clients appreciate their professionalism and dedication to managing customer interactions. [Visit Website](https://www.uassistme.com/request-a-consultation?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Collaborative The feedback regarding Uassist.ME's collaborative approach is overwhelmingly positive. Clients highlight their seamless communication and responsiveness, noting that the team operates as an extension of the client's internal team. One client emphasized their ability to adapt messaging and ensure meaningful conversations, which has significantly contributed to pipeline growth. Overall, the sentiment reflects strong appreciation for Uassist.ME's professionalism and proactive collaboration, making them a reliable partner in achieving project goals. - Sales Outsourcing Services for Cybersecurity Company (5.0/5, Sep 26, 2025): The team managed the project exceptionally well, delivering on time and responding quickly to our needs. Their proactive and collaborative approach made working with them seamless. What impressed me most was their combination of professionalism and responsiveness. They don’t just execute tasks; they adapt quickly and operate as a true extension of our team. [Read Full Review](https://clutch.co/go-to-review/uassistme/409191) #### 1 review mentions Customer Service Outsourcing Virtual Assistant Services for Landscaping Company 5.0/5 — Uassist.ME provides virtual assistant services for a landscaping company. The team is responsible for managing the client's schedules and field team assignments and communicating with clients and teams. - 1 of 1 Customer Service Outsourcing reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/uassistme/410552) #### Experience in 9 industries Uassist.ME has demonstrated strong capabilities across various industries, including Advertising & Marketing, Real Estate, Financial Services, and Food & Beverage. Clients commend their effective communication, proactive approach, and ability to deliver impactful results, such as improved lead generation, enhanced customer service, and streamlined operations. Overall sentiment is highly positive, particularly in Advertising & Marketing and Financial Services, where their expertise significantly contributes to business growth and efficiency. [Read All Reviews](https://clutch.co/profile/uassistme?verified=true#reviews) ##### Food & Beverage Experience Uassist.ME has demonstrated strong expertise in the Food & Beverage industry, particularly in financial processes for companies like Poppi. Their team effectively managed accounts payable and receivable tasks, achieving a 75% reduction in vendor calls and a 15% increase in timely collections. Clients appreciate their proactive communication and commitment to accuracy, which have significantly improved operational efficiency. Overall, Uassist.ME is well-regarded for their adaptability and strong partnership approach, making them a suitable choice for Food & Beverage businesses. - 1 review for food & beverage industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office Accounting Outsourcing for Beverage Manufacturer (5.0/5, Jul 30, 2024): UAM provides ongoing back-office accounting outsourcing services for a beverage manufacturer. The team manages AP and AR invoice data entries, research, and paperwork support.  [Read Full Review](https://clutch.co/go-to-review/uassistme/304121) ##### Financial services Experience Uassist.ME has received positive feedback from clients in the Financial services industry, highlighting their expertise in data management and customer assistance. Clients commend their proactive approach, effective communication, and ability to integrate seamlessly into existing teams. Notable strengths include improving efficiency in CRM back-office tasks, enhancing service delivery, and contributing to significant business growth. Overall, Uassist.ME is recommended for firms seeking reliable support that aligns closely with their operations and enhances their productivity. - 4 reviews for financial services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Administrative Support for Mortgage Company (5.0/5, Nov 8, 2021): Uassist.ME provides administrative support for a mortgage company. They're helping the client organize customer files and conduct follow-up calls as needed. [Read Full Review](https://clutch.co/go-to-review/uassistme/4288) - Data Entry for Outsourced Accounting Firm (4.5/5, Aug 18, 2021): Uassist.ME helps the client with data entry and other clerical work. After some training, they started downloading bank statements, collecting invoices, and importing them into the client's ERP system daily. [Read Full Review](https://clutch.co/go-to-review/uassistme/110885) - BPO for Financial Services Company (4.5/5, Aug 19, 2021): A financial services company hired Uassist.ME to provide BPO services. They manage banking imports and reconciliation for the client's customers, and deliver reports to the team's accountants, among other tasks. [Read Full Review](https://clutch.co/go-to-review/uassistme/111842) - Back Office Outsourcing for Fintech Company (5.0/5, Aug 9, 2022): A fintech company hired Uassist.ME to provide back office outsourcing. They take care of data-related CRM activities to streamline the client's processes. [Read Full Review](https://clutch.co/go-to-review/uassistme/153424) ##### Healthcare Experience Uassist.ME has demonstrated strong expertise in the Healthcare industry, particularly through their effective assistance in patient engagement and administrative tasks for dental and medical device businesses. Clients highlight their responsiveness and the positive impact on patient retention and operational efficiency. Their bilingual capabilities enhance communication with diverse patient populations. Overall, Uassist.ME is viewed as a reliable partner that contributes to improved workflow and reduced overhead costs, making them a suitable choice for Healthcare providers seeking support. - 2 reviews for healthcare industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistance & Translation for Dentistry Business (4.0/5, Jul 28, 2021): Uassist.ME provided virtual assistance and back-office support for a dentistry firm. Their tasks involve reaching out to patients and verifying insurance benefits. They also provided translation services.  [Read Full Review](https://clutch.co/go-to-review/uassistme/93405) - Call Services & Support for Medical Provider (5.0/5, Jul 23, 2019): Uassist.ME provides follow-up calls to the customers of a healthcare product provider. The teammate calls each customer, reads from a prepared script and delivers daily progress reports on the number of calls. [Read Full Review](https://clutch.co/go-to-review/uassistme/136853) ##### Media Experience Uassist.ME has received positive feedback from clients in the Media industry for their reliable project management support. One client highlighted a full-time assistant's effectiveness in handling project tasks, enabling the client to focus on higher priority work. The assistant's timely communication and thoroughness in following instructions were particularly noted as strengths. Overall, Uassist.ME's expertise in virtual assistance has proven invaluable, enhancing operational efficiency for media marketing projects. - 1 review for media industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Virtual Assistant Services for Online Media Mktg Company (5.0/5, Jul 28, 2021): Uassist.ME is providing virtual assistant services to a marketing company. Their work mainly revolves around completing the client's internal project management tasks such as providing monthly reports. [Read Full Review](https://clutch.co/go-to-review/uassistme/93333) ##### Environmental Services Experience Uassist.ME has demonstrated strong expertise in providing administrative support to businesses in the Environmental Services sector, notably in tree services. Clients praise their effective communication, problem-solving abilities, and solid project management. The engaged team members are noted for their proactive involvement and adaptability, contributing positively to the overall efficiency of operations. This consistent positive feedback suggests that Uassist.ME is well-suited for organizations seeking reliable support in the Environmental Services industry. - 1 review for environmental services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Administrative Assistance for Tree Cutting Company (5.0/5, Apr 26, 2021): Uassist.ME provides administrative assistance to a tree cutting company. The assistant assigned for the project helps the client with research, customer service, problem solving, and activities coordination. [Read Full Review](https://clutch.co/go-to-review/uassistme/134529) ##### Information technology Experience Uassist.ME has received positive feedback from clients in the Information technology sector, particularly for their reliability and effective remote assistance. Clients highlight their expertise in providing cost-effective virtual executive assistants who seamlessly integrate with existing teams. The company demonstrates strong communication skills and initiative, ensuring smooth collaboration. Overall, Uassist.ME is well-regarded for meeting the demands of growing technology firms, making them a valuable partner for businesses seeking efficient support. - 1 review for information technology industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Assistant for Digital Lending Platform (5.0/5, Apr 19, 2021): Uassist.ME supplies a technology company with a virtual executive assistant. The assistant helps support the executive team's bandwidth. [Read Full Review](https://clutch.co/go-to-review/uassistme/128976) ##### Consumer Products Experience Uassist.ME demonstrates significant expertise in the Consumer Products industry, particularly in managing customer service for e-commerce businesses. Clients highlight their strong team dynamics, adaptability to unique brand personas, and impressive customer satisfaction rates, achieving 97% based on extensive engagement. The personalized approach and effective communication foster a collaborative relationship, making Uassist.ME a suitable partner for businesses looking to enhance customer interactions and maintain high service standards. - 1 review for consumer products industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Management for Startup E-Commerce Company (5.0/5, Mar 12, 2021): Uassist.ME provides customer service management for a small e-commerce company. They handle all the communication channels with the clients including emails, Zendesk tickets, and online chat support. [Read Full Review](https://clutch.co/go-to-review/uassistme/95612) ##### Food & Beverages Experience Uassist.ME demonstrates strong expertise in the Food & Beverages industry, providing valuable support to clients like Pica, a Venezuelan restaurant. Clients appreciate their bilingual capabilities, rapid turnaround times, and cost-effectiveness. Their assistance ranges from customer relations and vendor management to graphic design, showcasing their adaptability and efficiency. Overall, Uassist.ME's commitment to client needs and detailed reporting makes them a reliable choice for businesses seeking virtual support in this sector. - 1 review for food & beverages industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO & Virtual Assistance for Restaurant (5.0/5, Jul 20, 2020): A longtime partner, Uassist.ME provides ongoing BPO and virtual assistance services. They respond to customers, create graphic designs, and identify and manage vendors. The team also developed a website. [Read Full Review](https://clutch.co/go-to-review/uassistme/140083) ##### Legal Experience Uassist.ME has received critical feedback from legal industry clients, highlighting significant concerns regarding their virtual assistant services. Clients reported substandard work quality, including frequent grammatical and spelling errors, and inadequate project management. The firm's inability to deliver promised hours of work consistently led to frustration. Overall, the sentiment is negative, indicating a lack of expertise and reliability, which may deter potential clients in the legal sector seeking competent support. - 1 review for legal industry - Less than $10,000 avg. project cost - Virtual Assistant & Web Dev for Law Firm (1.5/5, Apr 28, 2020): Uassist.ME was hired as a virtual assistant and web developer for a law firm. The team was responsible for managing emails and calendars, communicating with vendors, and handling travel arrangements. [Read Full Review](https://clutch.co/go-to-review/uassistme/72695) ##### Construction Experience Uassist.ME has demonstrated strong expertise in the Construction industry by providing exceptional administrative support to design and construction firms. Clients praise the professionalism, communication, and organizational skills of their assistants, noting significant improvements in workflow and team efficiency. The positive sentiment reflects their ability to seamlessly integrate into teams, alleviating workload pressures and contributing to project success without any reported areas for improvement. - 1 review for construction industry - 1 review is 5 stars - Unknown avg. project cost - Virtual Assistant for Design & Construction Company (5.0/5, Apr 28, 2020): Uassist.ME served as a virtual assistant for a design and construction firm. This included managing calendars, conducting research, and handling purchases. [Read Full Review](https://clutch.co/go-to-review/uassistme/72635) ##### Other Industry Experience Uassist.ME has received positive feedback from clients in the Other Industry, highlighting their expertise in customer service and administrative tasks. Clients appreciate the efficiency, communication, and transparency provided by their virtual assistants, which have significantly improved productivity and allowed businesses to focus on core activities. Overall, the sentiment is highly favorable, with clients noting that Uassist.ME has been instrumental in driving operational success and enhancing business performance. - 2 reviews for other industry industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service for Craft Spirits E-Commerce Business (5.0/5, Mar 9, 2020): Uassist.ME supplies virtual assistants (VAs) who provide ongoing customer service and data entry support for a spirits marketplace. [Read Full Review](https://clutch.co/go-to-review/uassistme/32585) - Virtual Assistant for Engineering Firm (4.5/5, Sep 4, 2019): Uassist.ME provides a virtual assistant to a small engineering firm. The assistant handles administrative tasks, such as bookkeeping, managing arrangements and calendars, and set up reports.  [Read Full Review](https://clutch.co/go-to-review/uassistme/38014) ##### IT Services Experience Uassist.ME is recognized for its professionalism, proactive engagement, and adaptability in the IT Services sector. Clients commend their ability to generate high-quality leads and deliver valuable insights that enhance marketing strategies. Their collaborative approach and commitment to acting as an extension of the client's team contribute positively to business outcomes. Overall, Uassist.ME is highly recommended for organizations seeking results-oriented support in lead generation and sales pipeline development. - 1 review for it services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Sales Outsourcing Services for Cybersecurity Company (5.0/5, Sep 26, 2025): Uassist.ME provides telemarketing services for a cybersecurity company. The team manages outreach, generates leads, engages with prospects, and contributes to the client's sales pipeline. [Read Full Review](https://clutch.co/go-to-review/uassistme/409191) ##### Contracting Experience Uassist.ME demonstrates significant expertise in the Contracting industry, particularly in enhancing customer service and operational efficiency. Clients report a 28% reduction in dropped calls and improved satisfaction scores due to effective communication and scheduling support. The provider's commitment to proactive assistance and detailed project management has garnered positive feedback, reflecting their ability to adapt and address complex challenges. Overall, Uassist.ME is a reliable choice for businesses seeking to optimize client interactions and service delivery. - 1 review for contracting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Landscaping Company (5.0/5, Oct 2, 2025): Uassist.ME provides virtual assistant services for a landscaping company. The team is responsible for managing the client's schedules and field team assignments and communicating with clients and teams. [Read Full Review](https://clutch.co/go-to-review/uassistme/410552) ##### Real estate Experience Uassist.ME has received positive feedback from various clients in the real estate sector, highlighting their exceptional expertise in lead management, administrative support, and marketing strategies. Clients noted significant improvements in workflow efficiency and lead conversion rates, with one client reporting a 10% increase in conversions. The team's bilingual skills and commitment to client satisfaction emphasize their value in enhancing operational efficiency and business growth. Overall, Uassist.ME is recommended for real estate firms looking for reliable and skilled support. - 7 reviews for real estate industry - 5 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Management Services for Real Estate Management Company (5.0/5, Jun 7, 2022): Uassist.ME was a real estate management company’s lead management partner. Their team of 15 resources worked closely with the client to qualify, nurture, and prime leads.  [Read Full Review](https://clutch.co/go-to-review/uassistme/21965) - IT Support for Real Estate Investment Firm (5.0/5, Jan 15, 2021): Uassist.ME provides ongoing technical and lead generation support to a property management and private equity firm. This includes call center services. [Read Full Review](https://clutch.co/go-to-review/uassistme/37203) - Remote Sales & Marketing Support for Housing Service (5.0/5, Jan 11, 2019): Uassist.ME provides a remote team to perform administrative and marketing tasks for a property management firm. They interact with clients, close deals, and coordinate digital marketing and content efforts. [Read Full Review](https://clutch.co/go-to-review/uassistme/43371) - Virtual Assistant & Mktg Strategy for Real Estate Agency (4.0/5, Nov 5, 2021): Uassist.ME provides a virtual assistant to perform administrative duties. They communicate with customers, manage the client's social media, and so on. They're also helping with marketing and transcription. [Read Full Review](https://clutch.co/go-to-review/uassistme/56897) - Virtual Assistant for a Realty Team (5.0/5, Feb 11, 2019): Uassist.ME provides an outsourced, virtual office assistant to answer incoming phone calls for a real estate firm. [Read Full Review](https://clutch.co/go-to-review/uassistme/57743) - BPO Services & Social Media Marketing for Realtor (5.0/5, Jun 5, 2020): Uassist.ME provided BPO services and social media marketing for a realtor. The assistant handled back-office responsibilities ranging from following up with clients to managing schedules to rebranding efforts. [Read Full Review](https://clutch.co/go-to-review/uassistme/105579) - Web Dev & Digital Strategy for Real Estate & E-Commerce Co (4.0/5, Jul 10, 2020): Uassist.ME built a website for a real estate and e-commerce company. They also implemented a digital strategy that included SMM, creative, logo design, and branding. They even support bookkeeping and paperwork. [Read Full Review](https://clutch.co/go-to-review/uassistme/132977) ##### Advertising & marketing Experience Uassist.ME has garnered positive feedback from clients in the Advertising & Marketing industry, highlighting their expertise in managing digital marketing tasks such as campaign management, content creation, and customer service. Clients praise their effective communication, timely responses, and ability to integrate seamlessly with in-house teams, resulting in improved operational efficiency and quicker project turnarounds. The overall sentiment reflects that Uassist.ME is a reliable partner for agencies seeking to enhance their service offerings and manage workload effectively. - 6 reviews for advertising & marketing industry - 5 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for Digital Marketing Agency (5.0/5, Nov 1, 2021): A digital marketing agency needed a partner to handle all of their billing emails and customer information updates. They hired Uassist.ME based on their past experience of working together. [Read Full Review](https://clutch.co/go-to-review/uassistme/3428) - Virtual Administrative Services for Agency (5.0/5, Aug 15, 2019): Uassist.ME provided virtual administrative services.  [Read Full Review](https://clutch.co/go-to-review/uassistme/25673) - LinkedIn Lead Generation for Digital Marketing Firm (4.5/5, Mar 5, 2020): Uassist.ME provided an outsourced human assistant to manage LinkedIn outreach and marketing campaigns through direct messaging. The assistant was given metrics to hit.  [Read Full Review](https://clutch.co/go-to-review/uassistme/30404) - Accounting & Virtual Assistance for Digital Marketing Agency (5.0/5, Jan 12, 2022): A digital marketing agency has saught Uassist.ME's help in fulfilling their organizational needs through virtual assistance. The team also provides tech support, bookkeeping, and campaign management services. [Read Full Review](https://clutch.co/go-to-review/uassistme/110001) - Virtual Assistant for Full-Service Marketing Agency (5.0/5, Jul 9, 2020): Uassist.ME provided a virtual assistant for a full-service creative agency. They crafted copy for email newsletters and generated blog content. They’re working to develop an ad strategy for third-party clients. [Read Full Review](https://clutch.co/go-to-review/uassistme/132202) - Customer Service for Business Consultants (5.0/5, Jul 23, 2019): Uassist.ME handles onboarding and customer service for an entrepreneurship consulting company. They field questions over phone, email, and through the website. [Read Full Review](https://clutch.co/go-to-review/uassistme/136867) #### Very responsive Uassist.ME is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Connext](https://clutch.co/profile/connext-0) #### 5 out of 5 star rating (7 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Angeles, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 30% Customer Service Outsourcing - 30% Finance & Accounting Outsourcing (FAO) - 20% IT Staff Augmentation #### Company description Connext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training. [Visit Website](https://www.connextglobal.com) #### Helpful The overall sentiment towards Connext Global Solutions is positive, with clients appreciating their proactive approach and integrity. One CEO highlighted the effective communication and the ability to quickly scale resources, noting that Connext mobilized equipment during the pandemic to ensure uninterrupted service. Clients expressed satisfaction with the partnership, emphasizing the substantial impact on their operational efficiency and growth, though they also suggested an expansion into new geographic areas for talent recruitment. - Staff Augmentation for Accounting Management Firm (5.0/5, Dec 17, 2021): Our communication with the Connext team who helped us recruit and design a workable structure has been very good and transparent. The communication with the team of our resources has taken time to develop. We are still continuing to work on processes and technologies to improve the workflow. [Read Full Review](https://clutch.co/go-to-review/connext-0/7000) #### Experience in 6 industries Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner. [Read All Reviews](https://clutch.co/profile/connext-0?verified=true#reviews) ##### Arts, entertainment & music Experience Connext has proven expertise in the Arts, entertainment & music industry, particularly through their effective call center services for an entertainment company. Clients commend their ability to enhance customer experience, evidenced by reduced guest complaints and improved reservation processes. Their team demonstrates strong alignment with client values and an impressive hiring process. While there are suggestions for increased employee training, overall sentiment remains positive, making them a suitable partner for businesses in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Entertainment Company (5.0/5, Nov 13, 2025): Connext provides call center services for an entertainment company. The team is responsible for handling the entire reservation process and table assignments for the client's Luau event. [Read Full Review](https://clutch.co/go-to-review/connext-0/419708) ##### Real estate Experience Connext has demonstrated strong expertise in the Real Estate sector, particularly in transaction management and business processing. Clients appreciate their reliable recruitment process, which ensures timely access to highly qualified candidates. The company's commitment to client satisfaction is evident in their proactive support and effective communication, fostering a sense of partnership. Overall sentiment is overwhelmingly positive, indicating that Connext is a valuable partner for companies looking to enhance their operational efficiency and grow within the Real Estate industry. - 1 review for real estate industry - 1 review is 5 stars - Unknown avg. project cost - Staff Augmentation for Title & Escrow Company (5.0/5, Jan 23, 2023): Connext provides staff augmentation services for a title and escrow company. They have conducted interviews, selected fit candidates, and provided ongoing support. [Read Full Review](https://clutch.co/go-to-review/connext-0/177516) ##### Financial services Experience Connext has demonstrated robust expertise in the Financial services sector, particularly in enhancing systems and processes for clients like Simpay-Alpha Card. Their effective communication, people-focused approach, and commitment to understanding client needs have resulted in trained and engaged personnel. Clients appreciate their entrepreneurial spirit and ability to align with core values, indicating a strong potential fit for businesses seeking dedicated support in the financial industry. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - IT Staff Augmentation for Payment Services Company (5.0/5, Nov 15, 2022): In need of supporting staff, a payment services company collaborated with Connext. The team deployed technical engineers with excellent industry knowledge across the US market for system updates and data entry.  [Read Full Review](https://clutch.co/go-to-review/connext-0/167252) ##### Software Experience Connext has demonstrated significant expertise in software industry partnerships, particularly in IT expense management. Clients appreciate their ability to rapidly scale teams and provide tailored recruiting strategies. The firm’s commitment to long-term collaboration and proactive communication has resulted in successful project outcomes, including swift team establishment and expansion. Overall, client sentiment is highly positive, highlighting Connext as a reliable partner capable of enhancing operational capabilities within the software sector. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment Services for Expense Management Software Company (5.0/5, Jul 25, 2022): Connext has been hired by an expense management software company for recruitment services. They help the client expand their global presence by bringing in new talents and providing post-hire support. [Read Full Review](https://clutch.co/go-to-review/connext-0/151453) ##### Business services Experience Connext Global Solutions has received positive feedback from clients in the business services industry, particularly for their expertise in optimizing outsourced accounting functions. Clients commend their proactive approach, integrity, and effective communication, which have significantly improved operational processes and reduced costs. The ability to quickly adapt and mobilize resources, especially during challenging times like the COVID-19 pandemic, showcases their commitment to client success. Overall, Connext is seen as a strong partner for businesses looking to enhance efficiency and expand their capabilities. - 1 review for business services industry - 1 review is 5 stars - Unknown avg. project cost - Staff Augmentation for Accounting Management Firm (5.0/5, Dec 17, 2021): A construction accounting management firm hired Connext Global Solutions to augment their staff for their internal processes. The vendor now makes up for nearly two-thirds of their workforce.  [Read Full Review](https://clutch.co/go-to-review/connext-0/7000) ##### Other Industry Experience Connext has garnered positive feedback within the Other Industry sector for its expertise in general accounting and operational support. Clients appreciate their commitment to reducing workloads, facilitating growth, and enhancing employee training. Their effective communication, timely project delivery, and alignment of company values contribute to a strong partnership. Overall, Connext’s ability to quickly scale and provide tailored solutions makes them a suitable choice for companies seeking to improve efficiency and drive growth in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - Unknown avg. project cost - Finance & Accounting Outsourcing for Entertainment Co (5.0/5, Sep 29, 2025): Connext provides outsourced accounting services for an entertainment company. The team handles journal entries, month-end reviews, and other tasks. [Read Full Review](https://clutch.co/go-to-review/connext-0/409539) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner. [Read All Reviews](https://clutch.co/profile/connext-0?verified=true#reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 4 cities - Denver, Colorado (1 projects) - Honolulu, Hawaii (3 projects) - Mechanicsville, Virginia (1 projects) - Trevose, Pennsylvania (1 projects) This provider is available in 7 time zones: - Hawaii Standard Time (HST) - Alaska Standard Time (AKST) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Mountain Standard Time (MST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/connext-0?verified=true#reviews) --- ### [XACT](https://clutch.co/profile/xact) #### 4.7 out of 5 star rating (34 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 250 - 999 employees - Orlando, FL #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 50% Call Center Services - 30% Customer Service Outsourcing - 10% Staffing #### Company description XACT is a Customer Service BPO specializing in outsourced customer support and call center solutions. Their clients praise their flexibility, cultural alignment, and proactive problem-solving. Approximately 75% of reviews highlight their strong project management and responsiveness, while some note occasional challenges in documentation accuracy. Overall, they consistently deliver high satisfaction and efficiency in customer service operations. [Visit Website](http://www.myxact.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Exceptional results Clients have consistently praised XACT for delivering exceptional results, highlighting their ability to adapt quickly and effectively to challenges. One client noted, 'They were up all night trying to answer things and worked around the clock,' showcasing their dedication. Another emphasized, 'I felt almost right away that they were working alongside me,' reflecting a strong partnership. Overall, the sentiment is highly positive, with clients expressing confidence in XACT's capabilities and valuing their proactive approach to problem-solving. - Phone Screening & Triage Support for Public University (5.0/5, Jul 6, 2018): Our online enrollments grew each year that we worked with them. We launched academic teaching locations in 17 states and our online presence for students rose significantly. We had double-digit growth every year. In total, they increased by around 20%. [Read Full Review](https://clutch.co/go-to-review/xact/97173) - Phone Screening & Triage Support for Public University (5.0/5, Jul 6, 2018): We were blown away by how great they performed during the partnership. They were able to spot trends and warn us of potential problems before they became significant issues. We’ve contracted larger companies for the same service and have never been as satisfied as we were with Xact Telesolutions. [Read Full Review](https://clutch.co/go-to-review/xact/97173) - Call Center Services for Holiday Themed Photography Company (5.0/5, Jan 28, 2020): Of all of our tickets that came in, we found we had five huge categories that calls fell into over and over. Now that they've experienced most of the different calls we receive, they have the ability to actually categorize these things and take off in the right direction was there. We are speculating that they will be on the phone less time this Easter given that they have this way of attacking it and have learned how to do it more effectively. The experience that they have gained about how to handle these things is invaluable. [Read Full Review](https://clutch.co/go-to-review/xact/127424) #### 1 review mentions Order Processing & Taking Order Processing & Taking Experience XACT has received overwhelmingly positive feedback for its Order Processing & Taking service, with 95% of reviewers expressing satisfaction. Clients praised the company's ability to quickly scale customer service teams and adapt to fluctuating demand, with 90% noting the high quality of support provided. Measurable outcomes include achieving service level targets and consistently high satisfaction from internal teams. Reviewers highlighted XACT's proactive approach, strong cultural alignment, and responsiveness, making them a valuable partner in enhancing customer experiences. - 1 of 1 Order Processing & Taking reviews is 5 stars - Unknown avg. project cost [Read Most Recent Review](https://clutch.co/profile/xact#review-416086) #### Experience in 13 industries XACT has demonstrated expertise across diverse sectors, including eCommerce, Manufacturing, Supply Chain, Insurance, Real Estate, Automotive, Retail, Education, and more. Clients commend their responsiveness, flexibility, and ability to scale support during peak times. Positive feedback highlights their impact on customer satisfaction, operational efficiency, and lead generation. Overall sentiment varies by industry, with particularly strong endorsements in eCommerce and Education, where their tailored solutions effectively enhanced client operations. [Read All Reviews](https://clutch.co/profile/xact?verified=true#reviews) ##### Financial services Experience XACT demonstrates strong expertise in the Financial services industry, particularly in enhancing client support through effective call center solutions. Clients have praised their professionalism and seamless integration of services, highlighting their commitment to training and reporting. The positive sentiment reflects XACT's ability to address industry challenges, improve service levels, and provide reliable support, making them a suitable partner for organizations seeking to enhance their operational capabilities. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - After Hours Call Answering for SaaS Claims Platform (5.0/5, Jul 13, 2018): Xact Telesolutions provided after hours call center support and training of outsourced customer service representatives. [Read Full Review](https://clutch.co/go-to-review/xact/99860) ##### Information technology Experience XACT has garnered positive feedback in the Information technology industry for its expertise and strong performance. Clients appreciate XACT's ability to deliver effective solutions tailored to specific challenges, resulting in significant impact on project outcomes. The overall sentiment highlights XACT's commitment to quality and customer satisfaction, making it a reliable choice for businesses seeking to enhance their IT capabilities. - 1 review for information technology industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Super Tool for Support (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/xact/117117) ##### eCommerce Experience XACT has received positive feedback for its exceptional customer service support within the eCommerce sector. Clients commend XACT's ability to rapidly scale teams, deliver high-quality customer experiences, and maintain flexibility in staffing. The company's proactive approach to understanding business goals and providing tailored solutions has resulted in measurable success, including achieving service level targets and high satisfaction ratings. Overall, XACT is viewed as a strategic partner capable of enhancing customer engagement and operational efficiency in eCommerce. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office & Customer Service for Promotional Products Co (5.0/5, Oct 27, 2025): XACT provides back-office and customer service outsourcing for a promotional products company. The team's agents handle inbound customer inquiries, order status updates, and post-sale assistance. [Read Full Review](https://clutch.co/go-to-review/xact/416086) ##### Manufacturing Experience XACT demonstrates strong expertise in providing customized call center solutions tailored for the Manufacturing industry, particularly in supporting municipal waste management operations. Clients highlight XACT's effective communication, flexibility in managing order fluctuations, and commitment to quality assurance, which collectively enhance customer satisfaction. The positive feedback emphasizes XACT's ability to deliver high-quality service while maintaining cost efficiency, making it a reliable choice for businesses in the Manufacturing sector seeking comprehensive support. - 1 review for manufacturing industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Environmental Systems Company (5.0/5, Jun 30, 2025): XACT provides call center services for an environmental systems company. The team answers calls from residents ordering, checking the status of, or filing complaints about trash and recycling bins. [Read Full Review](https://clutch.co/go-to-review/xact/386326) ##### Supply Chain, Logistics, and Transport Experience XACT demonstrates strong capabilities in the Supply Chain, Logistics, and Transport industry, particularly in providing after-hours support and full-service desk coverage. Clients appreciate the company's bilingual support and value for cost. However, feedback indicates some challenges with timely documentation updates and variability in agent performance, suggesting opportunities for improvement. Overall, XACT is positioned as a reliable partner for those seeking effective logistical support solutions. - 1 review for supply chain, logistics, and transport industry - Unknown avg. project cost - IT Managed Services for Logistics Co (4.0/5, Jan 27, 2025): XACT provides managed IT services for a logistics company. The team has provided full-service desk phone coverage on weekends, evenings, and holidays to escalate time-sensitive issues to on-call staff. [Read Full Review](https://clutch.co/go-to-review/xact/346743) ##### Insurance Experience XACT has demonstrated significant expertise in the Insurance industry by effectively generating warm leads for home warranty providers. Client feedback highlights XACT's strong communication, problem-solving capabilities, and their commitment to enhancing lead quality and conversion rates. Their proactive approach and ability to improve internal management processes have been particularly beneficial, making XACT a compelling choice for businesses in the Insurance sector seeking to optimize their enrollment and lead generation strategies. - 1 review for insurance industry - $50,000 – $199,999 avg. project cost - Outsourced Sales & Call Center for Home Warranty Provider (4.0/5, Sep 25, 2024): XACT provides call center and sales outsourcing services for a home warranty provider. The team receives cold leads, vets the leads to gain and judge interest, and submits warm leads back to the client. [Read Full Review](https://clutch.co/go-to-review/xact/317402) ##### Real estate Experience XACT has demonstrated significant expertise in the Real estate industry, particularly in enhancing productivity for residential property management. Clients have praised XACT for its responsiveness and flexibility in tailoring solutions to meet specific needs, resulting in improved morale and efficiency. The measurable impact includes substantial time savings for accounting staff, which allows for greater focus on core responsibilities. Overall, XACT is positioned as a strong partner for businesses seeking to optimize their operational processes within the Real estate sector. - 1 review for real estate industry - Unknown avg. project cost - Customer Service Outsourcing for Property Management Company (4.5/5, Jul 31, 2024): XACT handled a property management company's customer service efforts. They were responsible for handling all customer service phone calls relating to accounting. [Read Full Review](https://clutch.co/go-to-review/xact/304374) ##### Automotive Experience XACT has demonstrated significant expertise in the Automotive industry, particularly in enhancing customer service operations for e-commerce automotive firms. Clients appreciate their adaptability and structured approach in managing complex challenges, as well as their responsiveness to urgent needs. Overall, the sentiment is positive, with XACT being recognized for aligning with client values and providing effective support in customer service roles, indicating a strong fit for businesses seeking to improve customer engagement and service quality. - 1 review for automotive industry - Unknown avg. project cost - Call Center Services for Wheels E-Commerce Company (4.5/5, Oct 30, 2023): XACT provides customer service support for a wheels e-commerce company. The team is responsible for customer service tickets via Zendesk, assisting customers on the phone with service-related issues. [Read Full Review](https://clutch.co/go-to-review/xact/245450) ##### Retail Experience XACT has demonstrated significant expertise in the Retail industry by effectively managing customer service operations for clients. They provide third-party call center solutions, including order processing and customer inquiries, which have been well received. Clients highlight XACT's proactive approach to understanding their needs, impressive management, and adaptability to new software systems. However, new agents may require time to reach full proficiency. Overall, XACT is viewed as a valuable partner capable of enhancing customer service performance. - 2 reviews for retail industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Xact Solutions Performs Very Well (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/xact/117818) - Call Center Services for Catalog Company (5.0/5, Nov 11, 2022): A catalog company has engaged XACT for call center services. They primarily handle incoming calls from customers placing orders and are responsible for entering them into the client's internal system. [Read Full Review](https://clutch.co/go-to-review/xact/166577) ##### Other industries Experience XACT has received positive feedback within the Other industries sector, showcasing its expertise in delivering effective call center solutions. Clients commend XACT for their ability to quickly ramp up operations, provide tailored training, and maintain open communication throughout projects. Their flexibility and responsiveness have significantly improved client operations, resulting in enhanced customer satisfaction and measurable cost savings. Overall, XACT is well-regarded for its commitment to quality service and adaptability, making it a strong candidate for businesses seeking reliable call center support. - 14 reviews for other industries industry - 6 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Inbound Customer Support for Paints & Coatings Company (5.0/5, Dec 14, 2018): XACT provided customer support augmentation for a paint and coatings company. After vigorous training, they acted as an expert extension of the internal team and reinforced a new consultation service. [Read Full Review](https://clutch.co/go-to-review/xact/35364) - Call Center Services for Dietary Supplements Retailer (4.0/5, Jan 8, 2019): XACT provides call center services to supplement customer experience. The team assists with 24/7 customer support through phone calls. The service is ongoing. [Read Full Review](https://clutch.co/go-to-review/xact/41356) - 24/7 Call Center Services for Dental Business (5.0/5, Sep 17, 2019): XACT provided call center services to a DSO. Approximately 24 agents were assigned to the project. The team offered reporting services and created a dental practice information directory for the agents. [Read Full Review](https://clutch.co/go-to-review/xact/46882) - Call Center Services for Car Sharing Company (5.0/5, Feb 11, 2019): XACT handles calls outside normal business hours, providing customer support and referrals.  [Read Full Review](https://clutch.co/go-to-review/xact/57860) - Customer Services for Software Development Company (4.0/5, Feb 17, 2021): XACT served as the customer service partner to a software development startup. They responded to emails and phone calls at all times of day, helping to handle customer concerns. [Read Full Review](https://clutch.co/go-to-review/xact/72307) - Answering Services for Recreational Events Company (4.5/5, Jun 19, 2018): Xact Telesolutions developed a new staffing model to support their ongoing customer relations services. [Read Full Review](https://clutch.co/go-to-review/xact/91306) - Overflow Helpdesk Answering for Medical Company (4.0/5, Jun 26, 2018): Xact provided a helpdesk answering service, handling thousands of calls and creating a ticket for each caller. [Read Full Review](https://clutch.co/go-to-review/xact/94055) - Telemarketing Services for National Nonprofit (4.5/5, Aug 1, 2018): Xact Telesolutions provides mass calling services, metric reports, QA, and call analysis. [Read Full Review](https://clutch.co/go-to-review/xact/105981) - Centralized Answering Services for Medical Equipment Rental Company (5.0/5, May 30, 2019): XACT provides a centralized 24/7 answering service for each of a company's branches nationwide. They helped create scripts with customized questions and provide text and email follow-up documentation. [Read Full Review](https://clutch.co/go-to-review/xact/111043) - Call Center Services for Telemedicine Company (4.5/5, Aug 24, 2018): Xact provides call center services, including a staff of full- and part-time customer service representatives (CSRs) integrated into the company's workflows. [Read Full Review](https://clutch.co/go-to-review/xact/114304) - Call Center Services for Online Delivery Company (5.0/5, Jul 2, 2020): XACT offered call center services, handling both inbound and outbound calls from customers and merchants. They provided QA services as well as call recordings. [Read Full Review](https://clutch.co/go-to-review/xact/126853) - In-kind Retention Calls for Human Services Nonprofit (5.0/5, Oct 5, 2018): After co-writing a script, Xact Telesolutions made several rounds of retention calls to increase attendance at an upcoming event. They tracked participants, left voicemails, and conducted follow-up calls. [Read Full Review](https://clutch.co/go-to-review/xact/130011) - Call Scheduling & Auditing for Marketing Services Company (4.0/5, Oct 12, 2018): XACT has a long-standing partnership, working with the internal team to validate leads and provide call answering services for third-party clients. [Read Full Review](https://clutch.co/go-to-review/xact/133122) - Call Center Services for Elevator Service Company (4.5/5, Sep 20, 2022): After transferring bank accounts, an elevator service company hired XACT to contact 15,000 customers, set up their email accounts, and access their new payment portals.  [Read Full Review](https://clutch.co/go-to-review/xact/159031) ##### Education Experience XACT has demonstrated significant expertise in the Education industry through its effective customer support and call management services. Clients commend XACT for their ability to improve retention rates and streamline processes, particularly in high-demand periods. Their training and adaptability allow them to integrate seamlessly into existing systems, resulting in reduced error rates and enhanced customer satisfaction. Overall, XACT is regarded as a reliable partner for educational institutions seeking to enhance their service delivery and operational efficiency. - 5 reviews for education industry - 4 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Online Education Company (5.0/5, Aug 28, 2020): XACT provides call center services to an online learning company. They began with an acquisition program and then shifted to a retention program. They help with scripting and training. [Read Full Review](https://clutch.co/go-to-review/xact/51492) - Phone Screening & Triage Support for Public University (5.0/5, Jul 6, 2018): Xact Telesolutions provided 24/7 triage support and customer service to help university students. This included answering inquiries regarding academic programs, site functions, and miscellaneous complaints. [Read Full Review](https://clutch.co/go-to-review/xact/97173) - Call Answering & Support for Culinary School (5.0/5, Jul 11, 2018): Xact Telesolutions provides call center services including FAQ creation, registration processing, and customer service training. [Read Full Review](https://clutch.co/go-to-review/xact/98662) - Call Center Support for Publishing Company (4.0/5, Jun 3, 2019): XACT provides call center support services for a publishing company. The team answers questions about orders and products. They were provided initial training. [Read Full Review](https://clutch.co/go-to-review/xact/112389) - Xact Solutions Makes the Job Easier (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/xact/117441) ##### Arts, entertainment & music Experience XACT has received positive feedback from clients in the Arts, entertainment & music industry for its ability to efficiently manage high call volumes during peak seasons. Clients commend XACT's expertise in handling complex customer inquiries and technical issues, as well as their proactive communication and training approach. The company's responsiveness and capacity to adapt to evolving demands have fostered strong partnerships, making XACT a valuable ally for businesses seeking reliable support in the Arts, entertainment & music sector. - 2 reviews for arts, entertainment & music industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Answering Service for Home Improvement Company (4.5/5, Jun 12, 2018): Xact Telesolutions provides call center support for a home improvement company. During busy seasons, they intercept overflow calls and make appointments via a CRM platform. [Read Full Review](https://clutch.co/go-to-review/xact/88667) - Call Center Services for Holiday Themed Photography Company (5.0/5, Jan 28, 2020): XACT provides flexible call reception services for a holiday event company. Their work includes adjusting staff to respond to dramatic call influxes and establishing a body of knowledge around types of calls. [Read Full Review](https://clutch.co/go-to-review/xact/127424) ##### Advertising & marketing Experience XACT has demonstrated strong expertise in the Advertising & marketing industry, particularly in managing customer service for subscription programs. Clients emphasize XACT's high-quality service and competitive pricing, noting their effective support and responsiveness. The company's commitment to providing detailed reporting on customer interactions further enhances client satisfaction. Overall, XACT is regarded as an excellent choice for businesses seeking reliable customer service solutions within the Advertising & marketing sector. - 1 review for advertising & marketing industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service for Media Company's Clients (5.0/5, Oct 15, 2019): They provide customer service solutions for a media company’s clients. Once representatives were trained and scripts written, XACT took over email and phone customer service. [Read Full Review](https://clutch.co/go-to-review/xact/65272) #### Very responsive XACT is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Helpware CX](https://clutch.co/profile/helpware-cx) #### 4.8 out of 5 star rating (47 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Lexington, KY #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 50% Customer Service Outsourcing - 10% Data Annotation Services #### Company description Helpware CX is a Customer Service BPO company specializing in Outsourced Customer Support and Call Center Solutions. They are highly praised for their professionalism, flexibility, and ability to meet client needs, with approximately 100% of reviews highlighting their excellent service and adaptability. Clients appreciate their seamless integration and effective project management. [Visit Website](https://helpware.com/cx/services/cx-operations?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-order-processing) #### Hard working The feedback regarding Helpware highlights their dedication and hard work, particularly in customer support. A client noted the first agent's ability to manage a high volume of calls effectively, showcasing ownership and knowledge. The leadership and agents were consistently praised for their responsiveness and commitment to meeting client needs. One client specifically appreciated the team's serious approach to responsibilities, underscoring the overall sentiment of hard work and reliability throughout the collaboration. - Customer Support for Custom Meal Service Provider (5.0/5, Feb 4, 2022): Their friendless and composure regardless of what situation we were dealing with was always very welcome. From the agents to the leadership, everyone was always so ready and willing to help. The team's general responsiveness is yet another reason to be appreciative to be working with Helpware. The leadership and the agents all took their responsibilities very seriously and I really appreciate how hard they work to ensure our needs are met. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/10409) #### Experience in 13 industries Helpware has demonstrated significant expertise across diverse industries, including telecommunications, information technology, healthcare, eCommerce, and financial services. Feedback highlights their strengths in rapid project management, effective customer support, and adaptability to client needs. The telecommunications sector noted increased customer acquisition, IT firms praised Helpware for staff training and support efficiency, while healthcare clients emphasized improved patient engagement. Overall, sentiment is positive, with clients commending Helpware’s collaborative culture and responsiveness, making them a suitable partner across various sectors. [Read All Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews) ##### Retail Experience Helpware CX has received positive feedback from clients in the Retail industry, highlighting their expertise in order processing and customer interaction management. Clients appreciate Helpware CX's ability to seamlessly integrate with their teams, demonstrating strong communication and responsiveness. The company's training and quick decision-making empower staff to address customer issues effectively. Overall, Helpware CX is well-regarded for enhancing operational efficiency and supporting growth for Retail businesses. - 1 review for retail industry - $10,000 – $49,000 avg. project cost - Customer Service Staff for Sports Gear Rental Company (4.5/5, Apr 24, 2019): A dedicated resource from Helpware helped process orders, coordinate with vendors, and respond to customer inquiries. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/94054) ##### Automotive Experience Helpware CX has demonstrated strong expertise and reliability in supporting digital marketing projects within the Automotive industry. Clients have praised their thorough communication, project management, and timely completion of tasks, contributing positively to business goals. The team's ability to handle diverse projects and their reasonable rates make Helpware CX a strong candidate for companies seeking efficient marketing solutions in the Automotive sector. - 1 review for automotive industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back Office & Digital Marketing Support for Digital Solutions Company (5.0/5, Jan 9, 2019): Helpware helped set up digital marketing accounts in Bing, DoubleClick, Facebook, Google Ads, Google Analytics, and Google Tag Manager. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/42230) ##### Telecommunications Experience Helpware CX has received positive feedback from clients in the Telecommunications industry, highlighting their expertise in customer research and marketing strategies. One client noted that Helpware CX successfully attracted six new customers through their effective engagement. The company's project management was praised for its speed and efficiency, with clients appreciating the prompt communication. Overall, Helpware CX is seen as a strong partner capable of delivering value and impactful results in the Telecommunications sector. - 1 review for telecommunications industry - Unknown avg. project cost - Customer Research Services for Telecommunications Co (4.5/5, May 12, 2026): Helpware CX provided customer research services for a telecommunications company. The goal was to attract customers. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/456537) ##### Information technology Experience Helpware CX has received positive feedback in the Information technology industry, highlighting their expertise in project management, responsiveness, and quality of service. Clients commend Helpware CX for their ability to hire, train, and retain skilled resources effectively while delivering projects on time and within budget. Their strong communication and collaborative approach have been noted as key strengths, contributing to enhanced operational efficiency and cost savings for clients. Overall, Helpware CX is highly regarded as a reliable partner for IT projects. - 2 reviews for information technology industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Image Annotation for Computer Vision Software (5.0/5, May 29, 2019): Helpware annotated thousands of images for computer vision models. They adjusted their internal tools to match the specified business process and did QA. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/109902) - Staff Aug & Back Office Outsourcing for Cybersecurity Co (5.0/5, May 13, 2025): Helpware provided staff augmentation for a cybersecurity company. Helpware assembled a team of 15 resources and provided best practices and process training to support the client's alert monitoring service. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/373970) ##### Other industries Experience Helpware CX has received positive feedback across the Other industries sector, demonstrating its expertise in providing scalable, high-quality customer support and operational solutions. Clients have praised the company's responsiveness, adaptability, and dedication to enhancing customer satisfaction, leading to improved engagement and operational efficiency. The collaborative approach and ability to seamlessly integrate with clients' teams further highlight Helpware CX’s strengths, making it a suitable partner for businesses seeking reliable support in diverse operational tasks. - 28 reviews for other industries industry - 23 reviews are 5 stars - $200,000 – $999,999 avg. project cost - BPO & IT Services for HealthTech Firm (5.0/5, Nov 3, 2021): A health technology company has hired Helpware for their BPO and IT services. The team provides ongoing support for any urgent IT-related matters or business process challenges. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/3930) - Customer Support for Custom Meal Service Provider (5.0/5, Feb 4, 2022): Helpware provides customer support for a custom meal service provider's geographically diverse clientele. Their aim is to increase the client's coverage of time zones with more agents. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/10409) - Call Center Services for Digital Government Partner (5.0/5, Jun 6, 2022): Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/21826) - Staffing for Wine Distributor (5.0/5, Aug 22, 2019): Helpware provided staffing services to a wine business looking to find skilled employees overseas that would assist with customer support. Their team provided training services to potential hires.  [Read Full Review](https://clutch.co/go-to-review/helpware-cx/30582) - Call Center Services for Food & Beverage Company (5.0/5, Aug 10, 2020): Helpware ensures a customer support workforce for a food and beverage company is always available. They guarantee that all calls are being attended and support requests are cleared up immediately. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/35032) - Call Center Services for Nonprofit Organization (5.0/5, Jun 2, 2021): Helpware handles call center services for a nonprofit organization. The team provides daily operational support, making outbound calls to pharmacies and clinics to gather COVID-19 vaccination data. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/41747) - Tech Support for Valet Tech Solution Provider (5.0/5, Jan 25, 2019): Helpware provides software and hardware support for a tech company’s clients. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/49275) - Customer Service via Chat (5.0/5, Feb 1, 2019): Helpware uses ticket tracking software to triage and resolve customer inquiries and drive sales. They also help build/design online stores. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/53030) - Call Center Services for Professional Services Company (5.0/5, Sep 24, 2020): Helpware provides customer support for a resume building website. They were involved in the hiring process, and they brought on qualified services agents to handle incoming calls and field emails. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/71254) - Staff Augmentation for Computer Software Company (4.5/5, Oct 24, 2019): Helpware augmented the staff of a computer software company. Their team was responsible for account management assistance and daily operations. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/72046) - Customer Service Team for Lifestyle Brand (5.0/5, Oct 28, 2019): Helpware provided customer support services for a lifestyle brand. This included responding to inquiries regarding order status, conducting refunds and exchanges, answering incoming calls, and more. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/74209) - BPO Services for Sports Management Technology Platform (4.5/5, May 11, 2020): Helpware supports business processes for a sports management technology platform. They assist customers with technology to build registration profiles in order to extend hours. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/83769) - Customer Support for Lifestyle Product Supplier (5.0/5, Apr 4, 2019): Helpware provides ongoing customer service support for a consumer goods company. They answer all tickets and inquiries on several channels; process defects, refunds, and fraud claims; and log important data. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/84412) - Support Program Dev for Volunteer Computer Software Startup (4.5/5, Oct 12, 2020): Helpware is working on customer support services and establishing a 3-tier customer support program that supports users and provides quick feedback. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/84863) - Research Data for Customer Service & Engagement Platform (5.0/5, Apr 12, 2019): Helpware conducted research on a customer metric to improve a sales process.    [Read Full Review](https://clutch.co/go-to-review/helpware-cx/88216) - BPO for Meditation App Business (5.0/5, Nov 9, 2020): Helpware provides reps to support the organization’s small and medium-sized businesses (SMBs). Their work has involved automating and documenting onboarding processes. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/109848) - Centralization Process & Outsourcing Svcs for Treatment Firm (5.0/5, Aug 18, 2021): Helpware helped a treatment center centralize their processes by identifying their training needs and performance metrics. They continue to provide outsourcing services to the company. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/110972) - Customer Experience Resource Augmentation for Candy Company (4.0/5, Jun 20, 2019): Helpware provided two customer experience representatives to accommodate customer requests during a busy season. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/121165) - Project & Customer Support for MSP Company (5.0/5, Sep 28, 2018): Helpware provided staffing services, including project management and client-facing interaction. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/127349) - Customer Tech Support for IT Company (5.0/5, Oct 4, 2018): Helpware provided remote technical assistance, answering customer questions and resolving issues over the phone. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/129619) - Scaling Customer Support for Womens' Fashion Marketplace (4.0/5, Oct 4, 2018): Helpware provides ongoing customer support for an e-commerce platform. Their customer service representatives correspond via phone, email, and live chat. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/129699) - Customer Support & Back-Office Work for Software Company (5.0/5, Feb 5, 2020): Helpware provides call center services (e.g., live chat, email) to manage a software company's customer support line. They also handle customer billing and subscription-related tasks. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/132716) - Inbound, Outbound, & Back Office for Pain Management Practice (5.0/5, Oct 18, 2018): To better support new clients, Helpware handles administrative processes for a medical practice, including inbound calls, outbound calls, and document management. They also helped digitize internal operations. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/135893) - Video Labeling For IoT Company (5.0/5, Oct 3, 2022): An IoT company hired Helpware to handle their video labeling efforts. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/160836) - Customer Support Services for Grocery Delivery Company (5.0/5, May 1, 2023): Helpware provides customer support services to a grocery delivery firm. They've deployed over 30 agents to provide support in the client's email, text messages, and social media channels. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/198530) - Call Center Services for Hotel Booking Software Company (5.0/5, Aug 21, 2023): Helpware provided call center services for a hotel booking software company. The team implemented a 24/7 multi-lingual support center solution and provided the client with agents. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/226842) - Customer Service Outsourcing for Parking Software Company (5.0/5, Feb 12, 2024): Helpware provides ongoing customer service outsourcing services for a parking software company. The team handles equipment and software; they’re in charge of remotely troubleshooting issues for end clients. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/268263) - Video Dev, Graphics & Digital Mktg for Healthcare Mktg Firm (5.0/5, Aug 7, 2024): Helpware has been hired by a healthcare marketing firm to support their marketing team with video development, graphics, and digital marketing. The team is tasked with applying backroom marketing expertise. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/305795) ##### eCommerce Experience Helpware CX has received positive feedback from clients in the eCommerce industry, highlighting their expertise in customer service solutions. A senior customer support manager noted their alignment in company values and culture, along with their ability to provide customized support. Clients appreciate Helpware CX's responsiveness, timely project management, and cost-effectiveness, resulting in improved customer interaction metrics. Overall, the sentiment indicates that Helpware CX is a strong candidate for eCommerce businesses seeking reliable customer service partners. - 1 review for ecommerce industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support for Clothing Company (5.0/5, Dec 8, 2023): Helpware provides customer support to a clothing company. They provide customer service agents to strengthen the internal sales team and cater to customers. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/254956) ##### Media Experience Helpware CX has received positive feedback from clients in the Media industry, particularly highlighting its expertise in content management and customer support. Clients noted significant improvements in customer satisfaction and engagement metrics, attributing these successes to Helpware CX's proactive project management and flexible approach. The company's ability to provide tailored solutions and maintain consistent communication has been instrumental in driving growth for its Media partners, suggesting that Helpware CX is a strong fit for businesses looking to enhance their customer experience and content strategy. - 2 reviews for media industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Social Media Management for Author (5.0/5, Feb 26, 2019): Helpware manages marketing coordination and social media.  They collaborated on a style guide and now operate a content calendar. The internal team creates the content, which Helpware then edits and posts. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/65247) - Call Center Services for Resume Builder Website (5.0/5, Apr 29, 2021): Helpware provides ongoing call center services for a resume builder website. The team provides product support and technical troubleshooting via email and phone channels. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/138213) ##### Advertising & marketing Experience Helpware CX has received positive feedback from clients in the Advertising & marketing industry, highlighting their expertise in social media strategy, email campaigns, and customized marketing solutions. Clients appreciate Helpware CX's ability to enhance brand presence, streamline workflow, and save time on manual tasks, resulting in increased engagement and client acquisition. Their professional communication and commitment to quality make them a strong partner for businesses seeking to enhance their marketing efforts. - 3 reviews for advertising & marketing industry - Less than $10,000 avg. project cost - Design & SMM for Graphic Design Firm & Online Shop (4.5/5, Jan 13, 2021): Helpware provides ongoing design and social media marketing for a graphic design firm and online shop. The team was hired to provide design and production assistance, as well as create a social media plan. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/34522) - Staffing for Article Engagement Specialists (4.0/5, Oct 5, 2018): Helpware provides assistance with staffing resources for article engagement tasks in German and English. They source and vet potential candidates before training them via video conferences. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/130167) - Staff Augmentation for Marketing Agency (4.5/5, Feb 20, 2020): Helpware buttressed the marketing efforts of an e-commerce-focused marketing agency. They helped the client craft personalized messaging for prospective clients. The team also spearheaded email campaigns. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/144430) ##### Arts, entertainment & music Experience Helpware CX demonstrates strong expertise and effectiveness in providing customer support solutions for the Arts, entertainment & music industry. Clients praise their ability to manage communication channels efficiently and accommodate feedback quickly, resulting in significant time savings and improved service delivery. The 24/7 support ensures coverage for diverse user needs, enhancing customer experience. Overall, the positive sentiment in reviews highlights Helpware CX as a reliable partner capable of adapting to the specific demands of the industry. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Online Store Platform (5.0/5, Dec 17, 2020): Helpware provides ongoing call center services for an online store platform. The team supplies seven days a week coverage and they handle calls, chats, and other support and assistance channels. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/140836) ##### Education Experience Helpware CX has received positive feedback from clients in the Education industry, particularly for its expertise in customer support. Clients appreciate the team's proactive approach and effective communication, which enhances the learning experience for students using educational software. The ability to provide timely and helpful support has been highlighted as a key strength, indicating that Helpware CX is well-equipped to meet the needs of educational organizations seeking reliable assistance. - 1 review for education industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for E-Learning Software Company (5.0/5, Aug 29, 2020): Helpware provided call center services for an e-learning software company. The team provides support to students who are attempting to navigate the software. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/51984) ##### Business services Experience Helpware CX has received positive feedback in the Business services industry for its exceptional support and expertise. Clients appreciate the seamless collaboration and the ability to offload tasks, enabling them to focus on core business activities. The responsiveness and attentiveness of Helpware CX's team are frequently highlighted, along with their capacity to adapt and grow with clients' needs. Overall, Helpware CX demonstrates a strong commitment to enhancing client operations and delivering quality service, positioning itself as a valuable partner in the Business services sector. - 3 reviews for business services industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Administrative and Internal Support for Strategy Consultancy (5.0/5, Oct 23, 2019): Helpware provided branding and design work for a business strategy consulting firm. Their team was an extension of the internal team, bolstering day-to-day operations. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/70882) - Customer Support for Analytics Company (5.0/5, Sep 27, 2018): Helpware provides full-service customer support throughout the business week. The team is contracted on an ongoing basis. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/127201) - Office Support Resources for Hiring Company (5.0/5, Oct 6, 2018): Helpware handles various engineer recruitment processes such as registering new companies, producing weekly reports, managing databases, and facilitating document exchanges with candidates. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/130551) ##### Financial services Experience Helpware CX demonstrates significant expertise in the Financial services industry, with clients praising their ability to provide tailored research and outsourcing solutions. Reviews highlight Helpware CX's proactive approach to understanding complex sectors, particularly in healthcare within finance, and their effective CRM administration. Clients appreciate their high level of integration and communication, contributing to improved operational efficiency and sustained growth. Overall, Helpware CX is recognized as a valuable partner capable of enhancing business performance in the Financial services sector. - 2 reviews for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Mkt Research & CRM Administration for Financial Services Co (4.0/5, Oct 23, 2019): Helpware provides outsourced workforce solutions to a financial services company. They conduct research on operators and themes within the US healthcare services space. The team also administers the CRM. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/70550) - Data Entry & Back Office Support for Marketing Services Company (5.0/5, Oct 17, 2018): Helpware supplements resources for ongoing marketing campaigns. They handle automated outreach efforts and use Zapier to manage relationships. The team oversees event registration and the user database. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/135133) #### Very responsive Helpware CX is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 5 countries - Canada (1 projects) - Georgia (1 projects) - Kenya (1 projects) - New Zealand (1 projects) - United States (40 projects) This provider is available in 32 time zones: - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 16 languages: - Mandarin - English - Spanish - Arabic - Russian - Portuguese - Japanese - German - Korean - French - Vietnamese - Italian - Polish - Ukrainian - Romanian - Dutch [View Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews) --- ### [HelpSquad](https://clutch.co/profile/helpsquad) #### 5 out of 5 star rating (11 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Doylestown, PA #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing #### Company description HelpSquad is a Customer Service Outsourcing (CSO) company providing comprehensive solutions like call center outsourcing, live chat support, and virtual assistance. With 100% positive reviews, clients commend their exceptional communication, responsiveness, and cost-effectiveness, with specific improvements such as a 25% increase in conversion rates and a 33% reduction in labor costs mentioned in feedback. [Visit Website](https://helpsquad.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Personable Clients have consistently praised HelpSquad for their personable approach and personalized level of service. One client highlighted their 'willingness to support our needs to scale up or down,' reinforcing the sentiment that HelpSquad is attentive and adaptable to client requirements. The feedback indicates a strong appreciation for the company's commitment to customer service, with no reported areas for improvement, reflecting an overall positive sentiment regarding their interpersonal interactions. - Call Center Staff Aug for Higher Education Institution (5.0/5, Jul 24, 2025): The distinction here is their personalized level of service and broad technical depth for the cost. [Read Full Review](https://clutch.co/go-to-review/helpsquad/393011) #### 7 reviews mention Customer Service Outsourcing Call Center Services for Property Management Company 5.0/5 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. - 7 of 7 Customer Service Outsourcing reviews are 5 stars - 1 new review for Customer Service Outsourcing in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/helpsquad/424826) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes. [Read All Reviews](https://clutch.co/profile/helpsquad?verified=true#reviews) - Less than $10,000 (3 reviews) - $10,000 to $49,000 (3 reviews) - $50,000 to $199,999 (1 reviews) - $200,000 to $999,999 (1 reviews) #### 3 fixed price Customer Service Outsourcing packages 24 x 7 Managed Chat Service HelpSquad agents will manage your live chats 24 x 7 x 365 with our highly-trained, professional chat agents. Using answers to frequently asked questions, the agents will help your customers with their questions and generate leads. --- ### [Outsourced](https://clutch.co/profile/outsourced) #### 4.9 out of 5 star rating (12 reviews) - 1,000 - 9,999 employees - Quezon City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 10% Call Center Services - 15% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 15% HR Outsourcing - 15% IT Staff Augmentation - 15% Staffing #### Company description Outsourced specializes in Customer Support Outsourcing, providing administrative and IT support services. Reviews highlight their effective communication, responsiveness, and proactive problem-solving capabilities. Clients appreciate their ability to adapt to various time zones and ensure seamless integration with existing systems. Outsourced demonstrates reliability and a commitment to client satisfaction, making them a strong candidate for BPO needs. [Visit Website](https://outsourced.co/) #### Unique expertise Clients have expressed high satisfaction with Outsourced's unique expertise in digital commerce, noting their impressive industry knowledge and excellence. One client highlighted the company's ability to deliver countless successful projects since 2012, emphasizing the alignment of values and culture fit. The overall sentiment reflects a strong appreciation for the skilled team and their contributions, with no areas for improvement identified. - IT Staff Augmentation for Digital Agency (5.0/5, Oct 23, 2023): We're impressed with their industry expertise and excellence. Great people and culture. [Read Full Review](https://clutch.co/go-to-review/outsourced/243203) #### Experience in 8 industries The provider has demonstrated expertise across various industries including Legal, Telecommunications, eCommerce, Information Technology, Media, and Contracting. Client feedback highlights strengths in project management, timely delivery, and effective communication, particularly in IT and eCommerce sectors. Overall sentiment is positive, with clients noting improved operational efficiency, successful recruitment, and adaptability to diverse project needs. This provider is well-suited for clients in technology-driven and regulatory environments, as well as those requiring outsourced staffing solutions. [Read All Reviews](https://clutch.co/profile/outsourced?verified=true#reviews) ##### Consulting Experience Outsourced has received positive feedback from clients in the Consulting industry, particularly for their strong project management and communication skills. Clients appreciate the company's ability to align values and culture, as well as their organized and structured approach. The expertise in establishing Software Development Centres and clear communication throughout the recruitment process highlights their strengths. Overall, clients feel supported and valued, indicating that Outsourced can be a strong fit for businesses seeking reliable consulting services. - 1 review for consulting industry - 1 review is 5 stars - Unknown avg. project cost - Custom Software Development for Boutique Supply Chain Consultancy (5.0/5, Jun 26, 2024): A boutique supply chain consultancy engaged with Outsourced for their custom software development services. The team is tasked with integrating software tools to enable the client with app and software development capabilities. [Read Full Review](https://clutch.co/go-to-review/outsourced/296725) ##### Legal Experience Outsourced has demonstrated strong expertise in legal software development, particularly in case management systems for government offices. Clients commend their timely project delivery, effective resource allocation, and adaptability to project needs. The commitment and professionalism of their team have been particularly noted, reflecting a deep understanding of the legal industry's requirements. Overall, Outsourced's track record indicates a reliable partner for legal firms seeking software solutions. - 1 review for legal industry - 1 review is 5 stars - Unknown avg. project cost - Custom App Dev & Support for Legal Software Provider (5.0/5, Mar 31, 2025): Outsourced provides ongoing development and support for a legal software provider. The team develops new features, adjusts the app's business logic, provides maintenance, and fixes bugs. [Read Full Review](https://clutch.co/go-to-review/outsourced/363788) ##### Telecommunications Experience Outsourced has demonstrated strong expertise in the Telecommunications industry, particularly in recruitment and customer support services. Clients have praised their ability to quickly source qualified candidates, effectively supporting roles in technical support and customer service. The positive sentiment highlights their timely project delivery, responsiveness, and ability to enhance customer satisfaction. Overall, Outsourced's strengths in recruiting and technical troubleshooting make them a viable partner for businesses in the Telecommunications sector. - 1 review for telecommunications industry - Unknown avg. project cost - Recruiting for Telecommunications Company (4.5/5, Feb 20, 2025): Outsourced provided recruitment services for a telecommunications company. The team was responsible for finding a data analyst to provide inbound customer support and manage billing systems. [Read Full Review](https://clutch.co/go-to-review/outsourced/354062) ##### eCommerce Experience Outsourced has demonstrated strong expertise in the eCommerce sector, particularly in enhancing user experience and streamlining production for clients in the fashion industry. Positive client feedback highlights their timely deliverables, effective communication, and ability to meet project goals. The overall sentiment reflects satisfaction with their performance, indicating that Outsourced is a reliable partner for businesses seeking growth and improved operational efficiency in eCommerce. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment Services for AI Solutions Company (5.0/5, Feb 11, 2025): Outsourced provides staff augmentation services for an AI solutions company. The team is tasked with recruiting excellent staff to serve the client's customers. [Read Full Review](https://clutch.co/go-to-review/outsourced/351159) ##### Engineering Experience Outsourced has received positive feedback within the Engineering industry, particularly for their regression testing capabilities. Clients highlight their expertise in improving bug detection and resolution rates, achieving a 30% reduction in non-customer bugs. Their structured approach and effective communication practices enhance QA processes, resulting in faster turnaround times and increased testing efficiency. Overall, Outsourced is recognized for their professionalism and adaptability, making them a strong candidate for engineering projects focused on quality assurance. - 1 review for engineering industry - 1 review is 5 stars - Unknown avg. project cost - App Regression Testing & Reporting for Tax Mgmt Software Co (5.0/5, Feb 10, 2025): Outsourced provides regression testing services for a tax management software company's app. The team executes regression test cases, assists the local QA team, and provides documentation and testing reports. [Read Full Review](https://clutch.co/go-to-review/outsourced/350901) ##### Information technology Experience Outsourced receives consistently positive feedback from clients in the Information Technology sector, highlighting their expertise in remote staffing for digital commerce and efficient project management. Clients appreciate their responsiveness, strong cultural fit, and ability to deliver quality talent that aligns with business needs. The company's focus on timely communication and meeting project goals positions them as a reliable partner for IT services, making them a strong candidate for organizations seeking to enhance their digital capabilities. - 3 reviews for information technology industry - 3 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Staff Augmentation for Digital Agency (5.0/5, Mar 20, 2023): A digital agency specializing in e-commerce hired Outsourced to provide staff augmentation services. The goal was to increase the company's technical capacity while reducing recruitment costs. [Read Full Review](https://clutch.co/go-to-review/outsourced/188403) - IT Staff Augmentation for Digital Agency (5.0/5, Oct 23, 2023): Outsourced provides remote staffing services for a digital agency. They've provided the client with Magento and Shopify developers, QA engineers and testers, and SEO specialists to support their projects. [Read Full Review](https://clutch.co/go-to-review/outsourced/243203) - Remote Managed IT Support for Managed Services Provider (5.0/5, Feb 7, 2025): Outsourced provides remote IT management services for a managed services provider. The team remotely accesses and fixes customer-related PC issues. [Read Full Review](https://clutch.co/go-to-review/outsourced/350311) ##### Arts, entertainment & music Experience Outsourced has demonstrated expertise in the Arts, entertainment, and music industry by effectively managing offshore teams, particularly in video production. Clients highlight their strong communication skills, promptness, and cultural alignment, which contribute to long-term partnerships. With a track record of successful employee placements and satisfaction, Outsourced is positioned as a reliable choice for businesses seeking support in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Outsourcing Services for Video Production Services Firm (5.0/5, Feb 7, 2025): Outsourced manages the offshore staff of a video production services firm. The team is responsible for managing the client's entire offshore team in the Philippines. [Read Full Review](https://clutch.co/go-to-review/outsourced/350086) ##### Media Experience Outsourced has demonstrated notable expertise in the Media industry, particularly in delivering quality talent and managing repetitive tasks effectively. Clients appreciate their strong communication and responsiveness, which contribute to successful project outcomes. The long-term retention of staff highlights their ability to meet client needs consistently. Overall, Outsourced's strengths in providing cost-effective solutions and understanding HR practices make them a strong candidate for businesses in the Media sector. - 1 review for media industry - 1 review is 5 stars - Unknown avg. project cost - Tasks Management & Resources for Investing News Company (5.0/5, Nov 10, 2023): Outsourced is helping an investing news company handle repetitive tasks in a cost-effective way by providing resources. The team delivers time-sensitive tasks using how-to documents from the client.   [Read Full Review](https://clutch.co/go-to-review/outsourced/248849) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently commend the company's pricing as fitting their budgets and providing good value for money. One client highlighted the company's pricing as a key reason for selection, noting it offered a 'great culture fit' and 'good value for cost.' Another client echoed this sentiment, stating their investment was 'relatively cheap compared to Australia.' Overall, feedback indicates satisfaction with the cost-effectiveness of the services rendered, aligning well with client expectations. [Read All Reviews](https://clutch.co/profile/outsourced?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 5 countries - Australia (4 projects) - Canada (1 projects) - Israel (1 projects) - Switzerland (1 projects) - United States (3 projects) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/outsourced?verified=true#reviews) --- ### [Wing Assistant](https://clutch.co/profile/wing-assistant) #### 4.7 out of 5 star rating (36 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Berkeley, CA #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description Wing Assistant is a Customer Support Outsourcing company that provides comprehensive virtual assistant services, including customer service BPO, administrative support, and sales. Reviews indicate a mixed performance: approximately 70% of feedback highlights their seamless integration and efficiency, while around 30% of reviews report challenges with communication and task execution. Overall, Wing Assistant is commended for flexibility and value, though some clients noted areas for improvement in service delivery. [Visit Website](https://wingassistant.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=clutch-organic) #### Detail-oriented The feedback regarding detail-oriented performance from clients is overwhelmingly positive. One client commended Clyde for his 'attention to detail, passion, and continued learning,' which contributed to a strong return on investment. Another client highlighted the team's adaptability and meticulousness, noting their proactive communication to prevent errors and misunderstandings. Overall, the sentiment reflects a high level of satisfaction with the company's commitment to detail in their service delivery. - Data Entry for Reverse Logistics Firm (5.0/5, Nov 28, 2022): They've are very adaptable and have a great attention to details. They always reach out in doubt to avoid any error or misunderstanding. It's been a very reliable and trustworthy service that became a fundamental part of our workflow. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/169220) - Lead Generation Services for Procurement Solutions Company (5.0/5, Dec 23, 2025): I've been impressed with quality of work we've received from Clyde. His attention to detail, passion, and continued learning is refreshing to see with a new hire and we're seeing the return on our investment already. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/427186) #### 1 review mentions Order Processing & Taking Order Processing & Taking Experience Wing Assistant has received mixed feedback regarding its Order Processing & Taking services. A significant client highlighted that less than 10% of tasks were completed without their intervention, leading to a 25% increase in their own workload. Despite the promise of a dedicated Customer Success Manager, project management was criticized for being poor, with delayed communications and unfinished tasks. A notable concern was the disparity between Wing Assistant's polished marketing and the actual service delivery, suggesting a need for improved oversight and accountability. - 0 of 1 Order Processing & Taking reviews is 5 stars - Less than $10,000 avg. project cost [Read Most Recent Review](https://clutch.co/profile/wing-assistant#review-408122) #### Experience in 13 industries Wing Assistant has demonstrated strong capabilities across various industries, including construction, advertising & marketing, healthcare, education, and more. Clients commend their expertise in administrative support, social media management, and data processing, leading to improved operational efficiency and community engagement. The overall sentiment highlights Wing Assistant's proactive communication, timely delivery, and value for cost, making them a suitable partner for businesses seeking support in these sectors. [Read All Reviews](https://clutch.co/profile/wing-assistant?verified=true#reviews) ##### Information technology Experience Wing Assistant has received positive feedback from clients in the Information technology industry for its expertise in lead generation and data collection. Clients appreciate the company's responsiveness, attention to detail, and the quality of work delivered. The ongoing projects demonstrate a strong impact, with measurable outcomes such as active multi-channel campaigns and successful engagement with prospective clients. Overall, Wing Assistant is viewed as a valuable partner for companies looking to enhance their strategic business objectives through tailored IT solutions. - 1 review for information technology industry - 1 review is 5 stars - Unknown avg. project cost - Lead Generation Services for Procurement Solutions Company (5.0/5, Dec 23, 2025): Wing Assistant provides a sales resource who offers lead generation services for a procurement solutions company. The team builds contact lists, imports data into HubSpot, and creates multi-channel campaigns. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/427186) ##### Manufacturing Experience Wing Assistant has demonstrated significant expertise in the Manufacturing industry, particularly in customer service and data management. Clients have praised their seamless integration into existing systems and their ability to provide uninterrupted support, exceeding call answer goals. The positive impact on customer engagement and operational efficiency highlights Wing Assistant's strengths, making them a reliable partner for manufacturing businesses seeking effective support solutions. - 1 review for manufacturing industry - Unknown avg. project cost - Customer Service Outsourcing for Cleaning Systems Company (4.5/5, Jan 13, 2026): Wing Assistant provided customer service support for a cleaning systems company, covering the client's non-business hours on weekdays and providing 24-hour coverage on weekends. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/429629) ##### Construction Experience Wing Assistant has demonstrated significant expertise in the Construction industry, particularly in providing administrative support, real estate due diligence, and document control for land development projects. Clients emphasize their proactive approach, timely delivery, and effective onboarding process, which notably accelerated project initiation. The company's ability to conduct in-depth research and facilitate development approvals adds substantial value, making Wing Assistant a strong contender for businesses looking for reliable support in the Construction sector. - 1 review for construction industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Administrative Support for Land Development Company (5.0/5, Jan 12, 2026): Wing Assistant provides administrative support for a land development company. The team's VA conducts real estate due diligence, researches zoning and utilities, and manages the client's document control. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/429570) ##### Advertising & marketing Experience Wing Assistant demonstrates strong expertise in community management and content creation within the Advertising & marketing industry. Clients have praised their ability to enhance social media engagement and streamline project execution. Feedback emphasizes timely responses, effective strategies, and a seamless alignment with client needs. Overall, the company is recognized for delivering high-quality support that positively impacts community interaction and brand visibility, making it a suitable option for businesses looking to enhance their marketing efforts. - 3 reviews for advertising & marketing industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - SMM & Content Mktg for Digital Marketing Company (5.0/5, Jun 9, 2023): Wing Assistant develops a social media strategy and creates content for a digital marketing company. The team is responsible for setting a weekly editorial calendar, posting, and responding to comments. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/207871) - Social Media Management for Health Supplements Company (4.0/5, Dec 23, 2025): Wing Assistant provides social media management for a health supplements company. The team is responsible for creating and editing content, managing the content library, and drafting social media posts. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/427211) - SMM Services for Marketing Company (5.0/5, Dec 31, 2025): Wing Assistant provides SMM services for a marketing company. The team handles community management, reviewing comments and messages, moderating content, responding to inquiries, and addressing escalations. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/427934) ##### Education Experience Wing Assistant has received positive feedback in the Education industry, particularly for their effectiveness in customer outreach and marketing efforts. Clients appreciate their punctuality and ease of collaboration, highlighting the significant impact on promotional activities and customer engagement. The company demonstrates strong project management skills, delivering results that enhance marketing strategies and customer satisfaction. Overall, Wing Assistant appears to be a strong partner for businesses in the Education sector seeking to improve outreach and marketing initiatives. - 2 reviews for education industry - 2 reviews are 5 stars - Unknown avg. project cost - Customer Service & Sales Outsourcing for Job Consultancy (5.0/5, May 9, 2025): Wing Assistant provided sales outsourcing services for a job consultancy. The team developed and implemented sales strategies, researched potential clients, and closed leads. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/373072) - Marketing & Outreach Services for Education Company (5.0/5, Dec 16, 2025): Wing Assistant provides ongoing marketing and outreach support for an education company. The team creates promotional materials and messages and reaches out to leads via calls, emails, and text messages. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/425929) ##### Other industries Experience Wing Assistant has consistently received positive feedback from clients in the Other industries sector for its efficient operational support and administrative services. Clients appreciate the quick turnaround times, cost-effectiveness, and high-quality work delivered by the team. The ability to seamlessly integrate into existing workflows has also been highlighted, contributing to increased productivity and enhanced customer satisfaction. Overall, Wing Assistant is viewed as a reliable partner that significantly improves operational efficiency, making it a strong fit for businesses seeking support in the Other industries. - 14 reviews for other industries industry - 12 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Three Virtual Assistants for DeFi Investment Management Firm (5.0/5, Nov 25, 2022): Wing Assistant provides virtual assistant services for a DeFi investment management firm. They've trained assistants to acquire the skills the client needs from them. Three VAs have been assigned to the firm. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/168902) - Data Entry for Reverse Logistics Firm (5.0/5, Nov 28, 2022): Wing Assistant provides data entry services to a reverse logistics firm. They input the client's inventory system data that flows through a Slack channel and use their backend data to issue return labels. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/169220) - Virtual Assistance for Startup (5.0/5, Dec 6, 2022): Wing Assistant has been hired by a startup for virtual assistance on their business. The vendor's responsibilities include customer outreach, social media management, product testing, and market research. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/170580) - Candidate Matching for Recruitment Advertising Solution (5.0/5, Dec 6, 2022): A recruitment advertising solution has partnered with Wing Assistant for recruitment services. Taking into consideration the requirements for job openings, the team matches potential candidates to clients. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/170649) - Virtual Assistant & Content Creation for Mobile App Dev Co (5.0/5, Mar 7, 2023): A mobile app design and development company hired Wing Assistant to provide virtual assistant services, scheduling, and content creation. The team sent proposals and followed up with end customers. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/185354) - Customer Service Outsourcing for Nonprofit Organization (4.5/5, Jun 2, 2023): Wing Assistant provides customer service outsourcing for a nonprofit organization. The team is tasked with client communication, time and task management, content revision, document development, and data entry. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/206203) - Research & Content Marketing for Self-Care Subscription Co (5.0/5, Jun 15, 2023): Wing Assistant helps a self-care subscription company with research, brand reports, and product information emails. They assist with survey information and monitor influencer interaction. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/209332) - Virtual Assistant Services for Family Medicine Practice (5.0/5, Feb 12, 2025): Wing Assistant provides virtual assistant services for a family medicine practice. The team handles scheduling, patient inquiries, billing, data management, and operational support. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/351629) - Back-Office Outsourcing for Surgical Robotics Co (5.0/5, Mar 20, 2025): Wing Assistant provided administrative support for a surgical robotics company. The team aimed to help the client save time. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/361187) - Virtual Assistant for Residential Home Construction Company (5.0/5, Mar 20, 2025): Wing Assistant provided virtual assistant services for a residential home construction company. The team processed invoices in QuickBooks, reported on payables, and pulled emails for real estate agents. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/361200) - Virtual Assistant for Senior Care Guidance Company (4.5/5, Apr 23, 2025): Wing Assistant provides ongoing virtual assistant services for a senior care guidance company. The team is responsible for conducting research and updating data related to rates for the client's care communities. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/369395) - Customer Service for Household Items Liquidity Company (5.0/5, Apr 25, 2025): Wing Assistant provides customer support services for a household items liquidity company. The team is responsible for guiding customers through the device trade-in and pickup process and addressing inquiries. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/369931) - Back Office & Sales Outsourcing for Software Company (5.0/5, May 21, 2025): Wing Assistant provides ongoing virtual assistant services for a software company. The team is responsible for onboarding, providing online support, and conducting sales research. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/376110) - Back Office Outsourcing for Event Planning Platform (5.0/5, Nov 25, 2025): Wing Assistant provides operational support and executive assistance for an event planning platform. The team has uploaded photos for customers, scheduled meetings, and arranged travel. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/421947) ##### Home Services Experience Wing Assistant has received critical feedback from clients in the Home Services industry, particularly regarding the effectiveness of their virtual assistants in managing client communications and administrative tasks. Clients have reported increased workloads and poor project management, with tasks often delayed or inadequately completed. Despite a polished marketing presence, the actual service delivery has not met expectations, indicating a need for improvement in verifying assistant qualifications and providing genuine oversight. - 1 review for home services industry - Less than $10,000 avg. project cost - VA & Customer Service Outsourcing for House Cleaning Company (1.0/5, Sep 23, 2025): Wing Assistant provided virtual assistant services for a house cleaning company. The team managed emails, texts, and phone calls, scheduling, data entry, and follow-ups. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/408122) ##### Medical Experience Wing Assistant has received positive feedback in the Medical industry, specifically from a client in mental health. The company effectively assists with daily tasks, client inquiries, and tracking systems, leading to increased practitioner and client engagement. Clients commend Wing Assistant for its dedication, dependability, and excellent customer service. The timely delivery of projects and strong team culture align well with the needs of healthcare providers, making Wing Assistant a suitable partner for businesses in the Medical industry. - 1 review for medical industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Mental Health Private Practice (5.0/5, Apr 28, 2025): Wing Assistant provides ongoing call center services for a mental health private practice. The team assists the client's staff and patients, provides customer support, and provides daily tracking systems. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/370368) ##### Business services Experience Wing Assistant has received positive feedback within the Business services industry for its ability to streamline operations and enhance efficiency. Clients have praised the company's expertise in providing tailored virtual assistant services, which help businesses manage administrative tasks effectively. The overall sentiment highlights Wing Assistant's responsiveness, high-quality support, and commitment to understanding client needs, making it a strong candidate for businesses seeking reliable administrative assistance. - 4 reviews for business services industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Virtual Assistant Services for Biotech Comapny (4.5/5, Dec 2, 2022): A biotech company onboarded Wing Assistant to handle their virtual assistant efforts. The team is in charge of the answer emails, making appointments, researching, and calendaring. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/169937) - Client Services Specialist for Event Planning Company (5.0/5, Dec 8, 2022): Luminary Leaders hired Wing Assistant for a variety of tasks including research, preparing spreadsheets, graphic design, outbound emails and follow-up, appointment scheduling, and website maintenance. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/171111) - VA Team for Web Design Company (5.0/5, Feb 28, 2023): Wing Assistant developed a suite of virtual assistant (VA) services tailored to the client's needs, including website maintenance, customer support, calendar management, budgeting, and other daily operations. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/183370) - Lead Generation Assistance for Nanny Agency (3.5/5, Jun 12, 2023): Wing Assistant assists a nanny agency with their lead generation campaign. Wing Assistant helps with sitters' recruitment and answering phone calls and emails to current and prospective customers. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/208297) ##### Legal Experience Wing Assistant has received positive feedback from clients in the Legal industry, highlighting their expertise in providing part-time administrative support tailored to law firms. Clients appreciate the efficient onboarding process and the ability to increase operational output through services such as data entry and customer service. The overall sentiment reflects satisfaction with Wing Assistant's responsiveness and reliability, making them a strong candidate for legal businesses seeking administrative assistance. - 1 review for legal industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Assistant Services for Law Firm (5.0/5, Jun 5, 2023): Wing Assistant provides a part-time virtual administrative assistant for a law firm. The assistant helps the client with data entry, scheduling, customer service, and digital form creation. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/206631) ##### Arts, entertainment & music Experience Wing Assistant has demonstrated a strong capability in supporting Arts, entertainment & music companies by effectively reducing management workload through dedicated assistance. Clients have praised Wing Assistant for its high ratings, efficient project management, and exemplary communication, resulting in a measurable increase in ROI. The company's prompt responsiveness and alignment with client values highlight its expertise and strengths, making it a suitable partner for businesses seeking to enhance productivity in the Arts, entertainment & music industry. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Arts & Entertainment Company (5.0/5, Jun 5, 2023): An arts and entertainment company has hired Wing Assistant to assist them regarding their daily managerial duties. The team is tasked with reducing the client's workload and management work. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/206559) ##### Real estate Experience Wing Assistant demonstrates significant expertise in the real estate industry, particularly in supporting digital marketing initiatives for property management firms. Clients have praised their team's understanding of marketing needs, seamless communication, and quick responsiveness, which have led to improved operational efficiency. The dedicated support and specific marketing experience of their virtual assistants have made them a preferred choice, ultimately enhancing project outcomes and allowing clients to focus on larger strategic initiatives. - 1 review for real estate industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Digital Marketing Assistant for Real Estate Firm (5.0/5, Feb 18, 2023): Wing Assistant provides ongoing digital marketing campaigns for a real estate and property management firm. The goal is to increase the client's bandwidth. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/181641) ##### Financial services Experience Wing Assistant has proven to be a valuable resource in the Financial services industry, particularly in enhancing operational efficiency through data input and research services. Clients have highlighted the team's promptness, adaptability, and strong communication, enabling better management of deal pipelines. The positive feedback underscores Wing Assistant's ability to understand and meet specific client needs, making it a suitable partner for businesses seeking support in data handling and research within the Financial services sector. - 1 review for financial services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Data Input & Research for Venture Capital Firm (5.0/5, Jan 12, 2023): Wing Assistant provides data entry and research services for a venture capital firm. The team reviews entries from startups seeking financing, inputs data into the client’s CRM, and does complementary research. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/175723) #### Completed projects in 4 countries - Canada (2 projects) - Puerto Rico (1 projects) - United States (28 projects) - England (1 projects) This provider is available in 6 time zones: - Greenwich Mean Time (GMT) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Australia Central Time (ACT) - Australia Eastern Time (AET) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/wing-assistant?verified=true#reviews) --- ### [Valoris Center](https://clutch.co/profile/valoris-center) #### 4.9 out of 5 star rating (15 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - București, Romania #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 50% Call Center Services - 15% CRM Consulting and SI - 20% Customer Service Outsourcing #### Company description Valoris Center is a customer service BPO company offering comprehensive call center solutions, including customer support outsourcing and technical support. Reviews indicate high satisfaction, with an 80% success rate in new customer campaigns and a 92% customer satisfaction rating. Clients commend their responsiveness, adherence to timelines, and alignment with company values, though some noted areas for improvement, such as personnel turnover. [Visit Website](https://www.valoris.ro/en/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Experienced The overall sentiment regarding Valoris Center's experience is highly positive. Clients commend their professional team and ability to customize solutions effectively. One client highlighted their excellent partnership, noting the value of real-time feedback during daily discussions. Additionally, their prior experience and knowledge were seen as impressive assets. While there were initial operational shifts, the collaborative effort to calibrate the partnership was appreciated, indicating a commitment to continuous improvement. - BPO for Automobile Importer And Distribution Company (5.0/5, Jan 13, 2023): The previous experience and knowledge of Valoris Center, along with their professional team, were most impressive. Their willingness to customize the solution for us was also noteworthy. [Read Full Review](https://clutch.co/go-to-review/valoris-center/175878) #### 4.6 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Valoris Center's strong value for money, noting that their pricing aligns well with budget expectations. For example, one client mentioned selecting Valoris due to its 'good value for cost' and 'pricing fit our budget.' Another stated that Valoris offered a 'price-performance ratio in line with our expectations.' Overall, the sentiment reflects satisfaction with the services provided relative to the costs incurred, reinforcing their reputation as a cost-effective partner. [Read All Reviews](https://clutch.co/profile/valoris-center?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $50,000 to $199,999 (1 reviews) #### Very responsive Valoris Center is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 5 countries - Austria (1 projects) - Croatia (1 projects) - Italy (1 projects) - Romania (8 projects) - Russia (1 projects) This provider is fluent in 12 languages: - English - Spanish - Russian - German - French - Italian - Romanian - Serbian - Slovenian - Bulgarian - Dutch - Polish [View Reviews](https://clutch.co/profile/valoris-center?verified=true#reviews) --- ### [TECHSPEED INC](https://clutch.co/profile/techspeed) #### 4.9 out of 5 star rating (18 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Portland, OR #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 25% Call Center Services - 25% Content Moderation Services - 20% Customer Service Outsourcing #### Company description TECHSPEED INC is a Customer Service BPO firm specializing in Customer Support Outsourcing and Call Center Solutions. Reviews highlight their high accuracy rate in data entry and effective call management, with 100% of clients noting their proactive communication and customer-first approach. Clients appreciate their reliability and responsiveness, with no identified areas for improvement. [Visit Website](https://techspeed.com/get-started/?utm_source=clutch.co&utm_medium=referral) #### Adaptable Clients have expressed a strong sentiment regarding TECHSPEED INC's adaptability, noting their impressive ability to provide feedback and adjust to bugs during product development. One client highlighted their flexibility and responsiveness, stating, 'I truly appreciated their adaptability.' Additionally, the team scaled operations effectively and became an extension of the client's staff, demonstrating a commitment to meeting evolving project needs. Overall, the feedback underscores a positive perception of their adaptability in dynamic environments. - Call Center & Data Entry for Healthcare Revenue Cycle Co (5.0/5, Nov 13, 2024): Their adaptability was impressive. Although the product didn’t exist before, they were great at giving feedback and adapting to bugs as we developed it. I truly appreciated their flexibility. [Read Full Review](https://clutch.co/go-to-review/techspeed/330755) #### 1 review mentions Customer Service Outsourcing Customer Service Outsourcing for Home Care Agency 5.0/5 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. - 1 of 1 Customer Service Outsourcing reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/techspeed/409633) #### Experience in 8 industries TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors. [Read All Reviews](https://clutch.co/profile/techspeed?verified=true#reviews) ##### Software Experience TECHSPEED INC has received positive feedback from clients in the Software industry, highlighting their expertise in lead generation and market research. Clients commend their thorough delivery process, strategic understanding, and responsiveness, which significantly aided in identifying target markets and optimizing business focus. The overall sentiment reflects satisfaction with the quality of information provided and the efficient project management, making TECHSPEED INC a reliable choice for businesses seeking to enhance their software solutions and market engagement. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Lead Gen & Market Research for SaaS Business Mgmt. Provider (5.0/5, Feb 8, 2023): A SaaS business management provider was looking to garner information about their target audience and vertical, so they engaged with TechSpeed Inc for their market research and lead generation services. [Read Full Review](https://clutch.co/go-to-review/techspeed/180072) ##### Other Industry Experience TECHSPEED INC has received positive feedback in the Other Industry sector, highlighting their expertise in data collection and transcription services. Clients commend their ability to quickly assemble teams, deliver results efficiently, and maintain excellent communication throughout projects. Their competitive pricing and exceptional customer service, particularly noted by clients, underscore their strengths. Overall, TECHSPEED INC is recognized as a reliable vendor, making them a strong candidate for businesses seeking quality data solutions. - 3 reviews for other industry industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Digital Marketing for Research Company (5.0/5, Feb 19, 2019): TechSpeed LLC established an email marketing campaign. [Read Full Review](https://clutch.co/go-to-review/techspeed/61861) - Market Research & Outreach for Equipment Retailer (5.0/5, Nov 30, 2022): TechSpeed Inc was hired by a semiconductor equipment retailer to help them expand their client base. After understanding the client's objectives, the team executed a smooth process to gather the data needed. [Read Full Review](https://clutch.co/go-to-review/techspeed/169684) - Transcription Services for Consumer Credit Reporting Agency (5.0/5, Dec 12, 2022): TechSpeed Inc provides transcription services for a consumer credit reporting agency. They also assist with the data collection process. [Read Full Review](https://clutch.co/go-to-review/techspeed/171512) ##### Business services Experience TechSpeed Inc. has received positive feedback from clients in the Business services industry, particularly for their expertise in data handling and seamless integration with existing systems. Clients appreciate their flexibility, efficient communication, and ability to support operations with research and data functions. The overall sentiment highlights TechSpeed's commitment to enhancing operational efficiency, making them a strong candidate for businesses seeking reliable support in managing complex data workflows. - 1 review for business services industry - $10,000 – $49,000 avg. project cost - Staff Augmentation for Fixed Cost Reduction Firm (4.5/5, Dec 6, 2022): TechSpeed Inc provided staff augmentation services for a fixed cost reduction firm. They integrated the client's data into their current OS. [Read Full Review](https://clutch.co/go-to-review/techspeed/170597) ##### Consulting Experience TECHSPEED INC has demonstrated strong expertise in the Consulting industry, particularly in data management and financial analysis support. Clients appreciate their professionalism, timely delivery, and effective communication. One M&A advisory firm noted their ability to accommodate urgent tasks and maintain high-quality standards despite challenging data formats. Overall, the feedback reflects a positive sentiment towards TECHSPEED INC, highlighting their strengths in handling complex data entry projects and their commitment to client satisfaction. - 1 review for consulting industry - 1 review is 5 stars - Unknown avg. project cost - Data Entry Services for M&A Advisory Firm (5.0/5, Jun 3, 2021): TechSpeed Inc provided data entry services to an M&A advisory firm. They entered data from various file formats into the firm's Excel templates. The file formats included PDF, spreadsheets, and scanned photos. [Read Full Review](https://clutch.co/go-to-review/techspeed/43673) ##### IT Services Experience TechSpeed Inc. demonstrates significant expertise in data extraction services, particularly in transforming PDF data into usable formats. Clients commend their reliable output, quick responses, and effective communication throughout projects. The company's strengths lie in delivering consistent results with minimal issues and maintaining a strong collaborative relationship with clients. Overall, TechSpeed Inc. is well-regarded in the IT Services industry and may be an excellent fit for businesses seeking dependable data solutions. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Data Entry Services for Data Solutions Company (5.0/5, Jun 2, 2021): TechSpeed Inc handles data entry services for a data solutions company. The team is tasked with extracting data from PDF files and inputting them into the client's database. [Read Full Review](https://clutch.co/go-to-review/techspeed/42850) ##### Nonprofit Experience TECHSPEED INC has demonstrated exceptional expertise in the Nonprofit sector, particularly in managing large-scale data entry projects with high efficiency and minimal errors. Clients commend their organizational skills, responsiveness, and commitment to quality, highlighting successful collaborations that meet critical deadlines. The impressive track record of delivering accurate results under tight timelines signifies their strong impact and reliability, making them a valuable partner for nonprofit organizations seeking data management solutions. - 1 review for nonprofit industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Data Entry for Scholarship Fund (5.0/5, Jul 11, 2019): TechSpeed LLC provides tax credit data entry services on an ongoing basis. Once per year, they enter the information of 5,000 contributors into an online tax system.  [Read Full Review](https://clutch.co/go-to-review/techspeed/130317) ##### Real estate Experience TechSpeed Inc. has demonstrated substantial expertise in the real estate sector, particularly in data entry and administrative support. Clients praise their professionalism, swift responses, and the longevity of partnerships, with one client highlighting a decade of collaboration. Their capabilities include managing listings and document tasks, showcasing a reliable service that enhances operational efficiency. Overall, the feedback suggests that TechSpeed Inc. is a strong candidate for real estate companies seeking dependable and effective administrative solutions. - 1 review for real estate industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Data Entry and Admin Assistance for Real Estate Company (5.0/5, Jan 10, 2019): TechSpeed LLC provides long-term data entry, admin tasks, and business administration services. They set up databases, enter data into multiple systems, provide typing and Excel services. [Read Full Review](https://clutch.co/go-to-review/techspeed/42284) ##### Financial services Experience TECHSPEED INC has received positive feedback from clients in the Financial services industry, highlighting their effective project management and strong communication. A client from TransUnion noted their proficiency in data-related tasks, including PDF conversion and web scraping, which contributed to timely project completion. The company's alignment with client values and dedication to service excellence enhance its reputation, making them a suitable partner for organizations seeking expertise in financial data solutions. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Data Entry & Document Digitization for Credit Reporting Agency (5.0/5, Aug 22, 2025): TECHSPEED INC provides data entry and digitization services for a credit reporting agency. The team converts PDF files and scrapes data from websites as needed. [Read Full Review](https://clutch.co/go-to-review/techspeed/400284) ##### Retail Experience TechSpeed Inc. has received positive feedback from retail clients, particularly in managing extensive product catalogs and ensuring data accuracy. One client praised their high-touch approach and quick responsiveness, highlighting their ability to understand complex product details efficiently. The company consistently meets deadlines and adapts to client needs, making them a strong candidate for retail businesses seeking reliable support and expertise in product management and data cleanup. - 1 review for retail industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back-Office Outsourcing for Needlework Shop (5.0/5, Aug 22, 2025): TECHSPEED INC provides back-office outsourcing services for a needlework shop. The team reviews the client's Shopify catalog, updates product details, identifies discontinued styles, and gathers product photos. [Read Full Review](https://clutch.co/go-to-review/techspeed/400294) ##### Healthcare Experience TechSpeed LLC has garnered positive feedback from clients in the Healthcare industry, highlighting their expertise in market research and revenue cycle management. Clients commend their swift project execution, adaptability, and exceptional communication skills, noting that TechSpeed's team became an integral extension of their staff. The successful delivery of tailored solutions and a proactive approach to project management have positioned TechSpeed as a reliable partner, making them a strong candidate for healthcare-related projects. - 2 reviews for healthcare industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Data Mining to Assess Global Pain Landscape (5.0/5, Feb 6, 2019): TechSpeed LLC helped a healthcare-centric research agency aggregate data on a global scale. The report they produced on the findings will inform an international research study conducted by physicians.  [Read Full Review](https://clutch.co/go-to-review/techspeed/55328) - Call Center & Data Entry for Healthcare Revenue Cycle Co (5.0/5, Nov 13, 2024): TECHSPEED INC provided call center services for a health revenue cycle management firm. The team used existing materials to understand the client’s needs and wrote scripts. They also did contact validation. [Read Full Review](https://clutch.co/go-to-review/techspeed/330755) ##### Home Services Experience TECHSPEED INC has received positive feedback for its expertise in data entry and customer service within the Home Services industry. Clients have highlighted their high accuracy rates, timely project delivery, and exceptional communication. The company's proactive approach in addressing issues and providing solutions demonstrates a strong commitment to quality and efficiency, making them a reliable partner for businesses seeking effective administrative support and customer service solutions. - 1 review for home services industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Home Care Agency (5.0/5, Sep 29, 2025): TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. [Read Full Review](https://clutch.co/go-to-review/techspeed/409633) ##### Politics Experience The reviews highlight TECHSPEED INC's exceptional performance in the Politics industry, particularly in delivering comprehensive and timely election information. Clients appreciate the company's responsiveness and the high volume, speed, and accuracy of their work. As noted by a Research Director from a political organization, TECHSPEED INC consistently outperformed competitors, making them a valuable partner for organizations seeking reliable election data. Overall, the feedback indicates strong expertise and a positive impact, suggesting they are a fitting choice for similar projects. - 1 review for politics industry - 1 review is 5 stars - Unknown avg. project cost - Research & Data Collection for Politics Company (5.0/5, Jan 21, 2026): TECHSPEED INC provides research services for a political consulting firm. The team has collected information about elections and provided weekly deliverables of election dates and details. [Read Full Review](https://clutch.co/go-to-review/techspeed/431189) ##### Advertising & marketing Experience TechSpeed LLC has garnered positive feedback within the advertising and marketing sector, showcasing expertise in data management and web development. Clients highlight their outstanding speed, accuracy, and competitive pricing, which have led to lasting partnerships. The team's professionalism, effective communication, and adaptability in project timelines have further solidified their reputation. Overall, TechSpeed LLC is well-positioned to meet diverse needs in advertising and marketing, making them a strong candidate for potential clients seeking reliable support. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Data Entry & Mobile App Dev for Boutique Design Firm (5.0/5, Dec 17, 2018): TechSpeed LLC handled separate data management and mobile development projects. They transitioned data from excel sheets to interactive, printable PDFs, and worked with HTML, CSS, and Java. [Read Full Review](https://clutch.co/go-to-review/techspeed/36062) - Data Cleaning & Content Mgmt for Advertising & Marketing Co (5.0/5, Feb 9, 2026): TECHSPEED INC has provided data cleaning, formatting, and lightweight content management support for an advertising and marketing company as part of a WordPress website redesign and rebuild. [Read Full Review](https://clutch.co/go-to-review/techspeed/435088) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement. [Read All Reviews](https://clutch.co/profile/techspeed?verified=true#reviews) - Less than $10,000 (6 reviews) - $10,000 to $49,000 (5 reviews) --- ### [SupportYourApp](https://clutch.co/profile/supportyourapp) #### 4.8 out of 5 star rating (86 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Wilmington, DE #### Services Provided - Allocation of Expertise by Percentage - 20% AI Agents - 15% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing - 5% Data Annotation Services #### Company description SupportYourApp is a Customer Support Outsourcing company specializing in scalable call center solutions, including frontline support, ticket triage, and customer care BPO services. Reviews reveal mixed feedback: approximately 70% highlight flexibility, responsiveness, and effective 24/7 coverage, while 30% mention issues with ownership and reliability. The company is praised for proactive communication and adaptability to client needs. [Visit Website](https://supportyourapp.com/welcome-from-clutch/?utm_medium=referral&utm_source=clutch&utm_campaign=company_profile) #### 4 reviews mention Order Processing & Taking Order Processing & Taking Experience SupportYourApp has garnered positive feedback in the Order Processing & Taking sector, with a reported 85% satisfaction rate among clients. Common strengths include their 24/7 support capabilities, proactive communication, and adaptability to changing needs. Clients noted improvements in response quality and operational efficiency, attributing this to SupportYourApp's robust training and management. However, 15% of reviewers suggested areas for improvement, primarily in consultant training and proactive engagement. Overall, SupportYourApp demonstrates a strong commitment to client success. - 3 of 4 Order Processing & Taking reviews are 5 stars - 2 new reviews for Order Processing & Taking in past 6 months - $1,000,000 – $9,999,999 avg. project cost [Read Most Recent Review](https://clutch.co/profile/supportyourapp#review-431728) #### 32 reviews mention Customer Service Outsourcing Customer Service Outsourcing for Audio Technology Company 5.0/5 — SupportYourApp provides customer support services for an audio technology company. The team handles email and chat support from 4 p.m. to 1 a.m. Kyiv time and manages side projects for the client. - 26 of 32 Customer Service Outsourcing reviews are 5 stars - 6 new reviews for Customer Service Outsourcing in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/supportyourapp/414908) #### Experience in 18 industries SupportYourApp has received positive feedback across multiple industries, including Financial Services, Media, Energy & Natural Resources, Retail, Information Technology, and Education. Clients highlight their scalability, responsiveness, and expertise in customer support, with notable achievements in improving response times and customer satisfaction. Financial services and retail companies benefit from their ability to handle complex inquiries, while tech firms appreciate their technical proficiency. Overall, industries seeking reliable customer support and effective communication will find SupportYourApp to be a suitable partner. [Read All Reviews](https://clutch.co/profile/supportyourapp?verified=true#reviews) ##### Hospitality & leisure Experience SupportYourApp has demonstrated strong expertise in the hospitality and leisure industry, specifically in guest communication and customer journey management. Clients appreciate their professionalism and adaptability, particularly during challenging times like the COVID-19 pandemic. The company's ability to seamlessly integrate with clients' operations and provide valuable insights enhances overall guest experience. This combination of service-oriented support and industry knowledge positions SupportYourApp as a strong partner for businesses seeking to enhance their hospitality services. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Services for Vacation Rental Company (5.0/5, Jul 22, 2020): SupportYourApp provides resources to support external communications for a hospitality company. They communicate with clients across platforms to address inquiries, establish reservations, and process payments. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/141966) ##### Non-profit Experience SupportYourApp demonstrates significant expertise in supporting non-profit initiatives, as evidenced by their effective technical and operational assistance for the Soul Link mobile application. Clients have praised their high-quality service, timely issue resolution, and strong project management, which ensures continuity and stability of operations. Overall sentiment is highly positive, with clients highlighting the company's alignment with their mission and values, making them a strong candidate for non-profit organizations seeking reliable support. - 1 review for non-profit industry - 1 review is 5 stars - Unknown avg. project cost - Outsourced Back-Office/Customer Service for Wellness App Co (5.0/5, Dec 23, 2025): SupportYourApp provides ongoing technical and operational support for a wellness mobile app company. The team focuses on maintaining stability, addressing user-reported issues, and supporting app updates. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/427227) ##### Consumer Products Experience SupportYourApp has received positive feedback from clients in the Consumer Products industry, highlighting their expertise in customer support and efficiency during peak seasons. Clients praised their ability to manage high volumes of inquiries while maintaining excellent response times and customer satisfaction. The team's dedication to learning and improving internal processes has been particularly noted, leading to significant enhancements in service quality. Overall, SupportYourApp is well-regarded for its strong communication skills and responsiveness, making them a suitable partner for businesses seeking reliable customer service solutions. - 3 reviews for consumer products industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Technical Support for Consumer Tech Company (5.0/5, Mar 24, 2020): SupportYourApp provided technical support. They fulfilled tickets, prioritized needs, and created a streamlined process to resolve issues. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/42808) - Customer Support for Private Label Product Company (5.0/5, Mar 3, 2021): SupportYourApp provides customer support services to a private label products company. Their main task is to respond to customer calls and emails, maintaining a stress-free environment for all stakeholders. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/84898) - Customer Support Services for Science-Inspired Products Co (5.0/5, Apr 30, 2025): SupportYourApp provides customer support services for a science-inspired products company. The team handles customer inquiries related to purchases, deliveries, and returns. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/370822) ##### eCommerce Experience SupportYourApp demonstrates strong expertise in the eCommerce sector, particularly in customer support. Clients report increased customer satisfaction (CSAT) and retention due to timely, professional assistance. Their personalized approach and effective team management are highlighted as key strengths. The ability to scale support and adapt to client needs reflects their commitment to enhancing eCommerce operations, making them a suitable partner for businesses seeking reliable customer service solutions. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for E-Commerce Company (5.0/5, Oct 21, 2024): SupportYourApp provides customer support services for an e-commerce company. The team has provided a support consultant to handle the client's email customer communication and QA. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/324075) ##### HVAC Experience SupportYourApp has demonstrated significant expertise in enhancing customer support operations within the HVAC industry, particularly through its partnership with Sensibo. Clients appreciate their high-quality service, effective project management, and responsiveness, leading to notable improvements in customer satisfaction and operational efficiency. With a focus on technical support and customer onboarding, SupportYourApp proves to be a valuable partner for HVAC businesses seeking to scale while maintaining exceptional service quality. - 1 review for hvac industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support for Smart Home Climate Control Brand (5.0/5, Aug 27, 2024): SupportYourApp provides customer support services to a smart home climate control brand. The team handles inbound inquiries, onboards end clients, manages the CRM system, and analyzes customer feedback. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/309982) ##### Healthcare Experience SupportYourApp has demonstrated strong expertise in the Healthcare industry through effective customer support and documentation services. Clients commend their professionalism, efficient communication, and adaptability to various needs, including handling technical issues and providing specialized knowledge in medical fields. The overall sentiment is highly positive, with businesses reporting improved customer satisfaction and operational efficiency, making SupportYourApp a valuable partner for Healthcare projects. - 4 reviews for healthcare industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Support for Video-Based Health & Wellness Monitor (5.0/5, Nov 15, 2021): A health monitoring platform was looking for a vendor that could deal with technical issues that were reported by their users. They chose to partner with SupportYourApp because of their experience. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/4742) - Call Center Services for B2C Nutritional Product Company (4.5/5, Nov 7, 2022): SupportYourApp provides call center services for a B2C nutritional product company. The team works 20 hours daily for five days as support agents who communicate with customers and document information. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/165596) - Call Center Services for Meditation App (5.0/5, Jan 23, 2023): SupportYourApp provides customer support services for a mediation app in 19 languages. The team handles the client's social media accounts, processes documentation, and escalates complex cases. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/177518) - Customer Support Services for HealthTech Company (5.0/5, May 13, 2024): SupportYourApp provides customer support services to a healthtech firm. They manage the client's email customer communication, handle their Zendesk system, conduct QA reviews, and create a knowledge base. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/288293) ##### Telecommunications Experience SupportYourApp has demonstrated significant expertise in the Telecommunications industry by effectively managing customer communications for clients like Cardo Systems. Their ability to provide multilingual support and streamline resolution processes has been highly praised, leading to a considerable expansion of the client's support team. Overall, clients commend SupportYourApp for their professionalism, timely delivery, and quality communication, making them a strong contender for businesses seeking reliable support services in the Telecommunications sector. - 1 review for telecommunications industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support for Smart Communication System Provider (5.0/5, Mar 25, 2024): SupportYourApp provides phone and email customer support for a smart communication system provider. Their team processes customer queries in different languages and at different difficulty levels. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/277832) ##### Arts, entertainment & music Experience SupportYourApp has demonstrated expertise in the Arts, entertainment & music industry by providing tailored content moderation services for a music distribution company. Clients have praised their adaptability, productivity, and proactive communication, highlighting the provider's ability to scale resources according to project needs. The positive sentiment reflects a strong capacity for meeting industry-specific challenges, suggesting that SupportYourApp is a reliable partner for businesses seeking comprehensive support in the arts and music sectors. - 1 review for arts, entertainment & music industry - Unknown avg. project cost - Content Moderation Services for Music Distribution Company (4.0/5, Mar 25, 2024): SupportYourApp provides back-office outsourcing services to a music distribution company. They've deployed 21 specialists to assist the client with backend content moderation. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/277813) ##### Research Experience SupportYourApp demonstrates strong expertise in providing multilingual customer support tailored for the Research industry, particularly in IoT solutions. Clients have praised their proactive communication, efficient integration with CRM systems, and the ability to deliver high-quality, timely support. Overall, the sentiment is highly positive, indicating that SupportYourApp effectively enables companies to focus on strategic objectives while ensuring customer satisfaction. - 1 review for research industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Services for R&D Service Provider (5.0/5, Feb 3, 2024): An R&D service provider hired SupportYourApp to provide them with a customer support team. The support services were provided via email, chat, web form, and phone. The team also provided a dedicated consultant. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/266300) ##### Transportation Experience SupportYourApp demonstrates strong expertise in the Transportation sector, providing exceptional customer service for e-bike, e-scooter, and luxury car service providers. Clients highlight their quick response times, adaptive project management, and commitment to continuous improvement, resulting in reduced client concerns and enhanced customer satisfaction. Feedback underscores their integration into existing processes and proactive communication, making them a reliable partner for businesses seeking to elevate their customer service experience in the Transportation industry. - 2 reviews for transportation industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Transportation Service Provider (5.0/5, Sep 28, 2022): SupportYourApp is providing call center services for a transportation services provider. The team is in charge of answering inbound calls, emails, and online inquiries. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/160211) - Customer Service for E-Bike & E-Scooter Sharing Operator (4.5/5, Mar 22, 2023): SupportYourApp provides customer service support for an e-bike and e-scooter sharing operator. After learning the client's goals, they work on responding to customers and handling tickets. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/189108) ##### Other Industry Experience SupportYourApp has garnered positive feedback within the Other Industry sector, particularly for its exceptional customer support capabilities. Clients highlight the team's effective handling of complex inquiries and their seamless communication processes. The company's responsiveness and dedication to customer satisfaction have enabled businesses to focus on growth while ensuring their clients receive top-notch service. Overall, SupportYourApp is highly regarded for its professionalism, attention to detail, and ability to scale support efficiently, making it a strong contender for companies in need of customer service solutions. - 2 reviews for other industry industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Support Services for B2B SaaS Company (5.0/5, Dec 8, 2022): SupportYourApp provides customer support for a B2B SaaS company. Their team offers 24/7 customer service in English over the phone and email. They are also slated to provide chat support in the future. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/170906) - Call Center Services for B2C Software Solutions Company (5.0/5, Jan 17, 2023): SupportYourApp provides call center services for a B2C software solutions company. The team is responsible for answering customer requests, transferring files, and providing general support. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/176310) ##### Social Networking Experience SupportYourApp demonstrates significant expertise in the Social Networking industry by providing real-time customer support through dedicated agents. Clients have praised their quick response times, often under one minute, and the team's professionalism and approachability. The effective use of tools like Intercom and Slack facilitates smooth communication and collaboration. Overall, potential clients can expect reliable support and a dedicated partnership, making SupportYourApp a strong candidate for projects in this sector. - 1 review for social networking industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support Services for Team Building Platform (5.0/5, Nov 15, 2022): SupportYourApp provides real-time customer support services to a team building platform. They've deployed five English-speaking consultants who provide chat assistance to the platform's users via Intercom. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/167165) ##### Business services Experience SupportYourApp has demonstrated substantial expertise in the Business services industry by providing effective customer support solutions. Clients commend their responsive teams, which significantly improved key performance indicators, including response and resolution times. The company's proactive involvement and ability to swiftly match talent with client needs further enhance their reputation. However, some clients suggest a more structured approach to aligning services with specific company KPIs for optimal results, indicating room for growth in service clarity. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer & Tech Support for Document Signing App (5.0/5, Sep 27, 2019): SupportYourApp provides technical support for an app, resolving customer concerns through a ticketing system. Support agents are responsible for quick response and resolution times. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/54673) ##### Gaming Experience SupportYourApp demonstrates strong expertise in the Gaming industry, particularly in iGaming customer support. Clients commend their consistent communication, professionalism, and efficiency in handling inquiries. Their 24/7 support model significantly enhances player engagement, establishing a reliable partnership for game providers. The overall sentiment is highly positive, highlighting the company's ability to deliver high-quality support and adapt to client needs effectively, making them a strong candidate for businesses seeking customer care solutions in the Gaming sector. - 1 review for gaming industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Gaming Company (5.0/5, Nov 12, 2025): SupportYourApp provides customer service outsourcing for a gaming company. The team is responsible for offering Level 1 customer support for the client's gaming content via email and phone on a 24/7 basis. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/419270) ##### Software Experience SupportYourApp demonstrates strong expertise in eCommerce sales and customer support within the Software industry, providing effective lead qualification and user experience enhancements. Clients commend their robust communication, dedication during challenging circumstances, and ability to generate positive ROI. However, there is a noted opportunity for improved proactivity among team managers. Overall, their strengths in operational efficiency and responsive service make them a suitable partner for businesses seeking impactful software solutions. - 1 review for software industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Sales & Customer Support for Automation Company (5.0/5, Jan 23, 2026): SupportYourApp provides sales and customer support for an automation company. The team handles live chat and email communication, offers technical support, and helps with lead qualification and reporting. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/431728) ##### Education Experience SupportYourApp has received positive feedback from clients in the Education industry, highlighting their expertise in customer support and technical assistance. Clients commend their ability to handle increased communication demands and provide tiered support effectively, contributing to enhanced customer satisfaction and retention. The company's proactive approach, timely reporting, and adaptability have significantly impacted their clients' operational efficiency and student outcomes, making them a solid choice for educational organizations seeking reliable support. - 5 reviews for education industry - 4 reviews are 5 stars - Less than $10,000 avg. project cost - Customer Care Support for E-Learning Company (5.0/5, Feb 9, 2021): SupportYourApp provides customer care services to support an e-learning company's global customer base. Their team offers round-the-clock services to manage the client's tickets, helpdesk platform, and emails.  [Read Full Review](https://clutch.co/go-to-review/supportyourapp/61994) - Call Center Services for Learning Platform (5.0/5, Feb 11, 2021): SupportYourApp provides call center services for a learning academy. The team provides communication support in both English and Russian. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/66340) - Call Center Services for Education Company (4.5/5, May 19, 2023): SupportYourApp provides Tier 1 help desk support for an education company. This includes responding to email and phone inquiries, applying tags, escalating issues, and providing analytics reports and insights. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/202958) - App Management & Support for Learning Tech Company (5.0/5, Sep 19, 2024): SupportYourApp provides app management and support services for a learning technology company. The team is responsible for resolving client issues and handling communication. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/315621) - L2 Technical Support for EdTech Firm (5.0/5, Nov 17, 2025): SupportYourApp provides L2 technical support for an edtech company, filling in for their night shift operations. They handle email support, resolve customer issues, and ensure consistent customer communication. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/420262) ##### Financial services Experience Client feedback highlights SupportYourApp's effectiveness in the Financial services industry, emphasizing their expertise in scalable customer support. Users report improved response times, high-quality service, and flexibility in managing support volumes. The company has been praised for its structured project management and collaborative communication, making it a reliable partner for businesses seeking enhanced customer service capabilities. Overall, the sentiment is positive, indicating that SupportYourApp is well-suited for companies in the Financial services sector. - 5 reviews for financial services industry - 5 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Support for Fintech Company (5.0/5, Apr 14, 2020): SupportYourApp provided 24/7 customer support in multiple languages to assist users across the European Union.  [Read Full Review](https://clutch.co/go-to-review/supportyourapp/59083) - Customer Support Services for Financial Services Provider (5.0/5, Nov 27, 2020): SupportYourApp provides customer support, which involves answering emails and engaging in live chats.  [Read Full Review](https://clutch.co/go-to-review/supportyourapp/124959) - BPO for Blockchain-Based Noncustodial Wallet Provider (5.0/5, Aug 2, 2023): SupportYourApp provides customer support for a blockchain-based noncustodial wallet provider. The team focuses on Ukrainian, Argentinian, and American user support, customer journey optimization, and guidance. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/221903) - Customer Support Outsourcing for Financial Services Company (5.0/5, Aug 25, 2025): SupportYourApp provided customer support services for a financial services company. The team handled tickets from companies and end-users, assisted in fraud investigations, and analyzed transaction statuses. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/400756) - Customer Service Outsourcing for Financial Services Company (5.0/5, May 28, 2026): SupportYourApp provides customer service outsourcing for a financial services company. The team handles first-line support, including responding to queries, troubleshooting issues, and escalating complex cases. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/460426) ##### Energy & natural resources Experience SupportYourApp has received positive feedback within the Energy & natural resources sector for their effective customer care services. Clients highlight their impressive project management, timely delivery, and the ability to significantly enhance ticket resolution rates, improving overall customer satisfaction. Their expertise in providing tailored support during peak periods showcases a strong fit for businesses seeking reliable and efficient service in the industry. - 1 review for energy & natural resources industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Water & Energy Metering Company (5.0/5, May 4, 2026): SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/454453) ##### Manufacturing Experience SupportYourApp demonstrates strong expertise in the Manufacturing industry, particularly in scaling and training operations. A global department head at FibreTrace noted their effective management of client expectations and timely project delivery. The simplicity of their partnership model was highlighted as a key strength. Overall, the feedback reflects a positive sentiment, indicating that SupportYourApp is well-equipped to support businesses in the Manufacturing sector looking for reliable operational assistance. - 1 review for manufacturing industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Fiber Verification Co (5.0/5, Sep 30, 2025): SupportYourApp provided customer support services for a fiber verification company. The team was responsible for all aspects of the client's customer success. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/410007) ##### Fitness Experience The reviews highlight SupportYourApp's expertise in delivering exceptional customer service for fitness industry clients, particularly in the VR fitness space with FitXR. Client feedback emphasizes their seamless integration into operations, high adaptability, and commitment to business objectives, resulting in improved customer satisfaction scores. Their proactive approach to communication and autonomous work style positions them as a strong partner for fitness companies seeking reliable support solutions. - 1 review for fitness industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support Services for VR Fitness App (5.0/5, Dec 4, 2025): SupportYourApp provides customer support services for a VR fitness app. The team handles email, chat, and social responses, identifies and diagnoses product bugs, and monitors and moderates app store reviews. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/423506) ##### Wellness & Fitness Experience SupportYourApp has demonstrated strong expertise and reliability in the Wellness & Fitness industry, particularly through efficient customer support and operational management. Clients appreciate their proactive communication, responsiveness, and ability to integrate seamlessly with existing teams. Positive feedback emphasizes the effectiveness of their support agents in handling inquiries and enhancing user experiences. Overall, the sentiment reflects a high level of satisfaction, making SupportYourApp a solid choice for businesses seeking scalable and customer-centric solutions in the Wellness & Fitness sector. - 3 reviews for wellness & fitness industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - BPO for Health Tech Startup (4.5/5, Apr 19, 2022): SupportYourApp is providing BPO services for a health tech startup. They are managing health coaches that interact with the client’s customers.  [Read Full Review](https://clutch.co/go-to-review/supportyourapp/16170) - Customer Service Outsourcing for Self-Care Platform (4.0/5, Jul 8, 2025): SupportYourApp provides customer support services for a self-care platform. SupportYourApp expands the client's support team with agents who handle incoming inquiries and ensure users have a smooth experience. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/388411) - Customer Service Outsourcing for Audio Technology Company (5.0/5, Oct 21, 2025): SupportYourApp provides customer support services for an audio technology company. The team handles email and chat support from 4 p.m. to 1 a.m. Kyiv time and manages side projects for the client. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/414908) ##### Advertising & marketing Experience SupportYourApp demonstrates significant expertise in the Advertising & Marketing sector, providing exceptional customer support solutions that enhance client satisfaction and retention. Clients commend their responsiveness, effective communication, and ability to integrate seamlessly into existing systems. They have proven impactful in reducing churn rates and improving service quality, making them a valuable partner for businesses seeking reliable outsourced support to optimize customer interactions and drive growth. - 6 reviews for advertising & marketing industry - 5 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Care Support for Marketing Agency (5.0/5, Feb 17, 2021): SupportYourApp was hired by a marketing agency for back-office services. The team is in charge of taking live calls for customer support with the goal of helping the client in optimizing customer communication. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/72368) - Customer Support for Social Media Growth Firm (5.0/5, Jan 10, 2017): SupportYourApp has provided full customer support for the client, following instructions well for all related processes and helping the client expand support. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/89166) - BPO Services for Marketing Platform (5.0/5, May 5, 2021): Supplementing an in-house support team, SupportYourApp provides customer support services for a marketing platform. They are responsible for dealing with day-to-day customer concerns for the client. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/141561) - Call Center Services for Video Editing Platform (5.0/5, Oct 31, 2022): SupportYourApp provides call center services for a video editing platform. They provide 24/7 chat and email support for the client's customers. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/164575) - Customer Support for E-Commerce Company (5.0/5, May 5, 2023): SupportYourApp provides ongoing customer support for an e-commerce company. The team is responsible for external support to the client's customers via chat, email, and phone in two languages. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/199637) - IT Staff Aug for Generative AI Platform (4.5/5, Feb 15, 2026): SupportYourApp provides IT staff augmentation services for a generative AI platform. They've deployed two agents who handle cases via chat, monitor the client's AI engine, and fix issues in real time. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/436408) ##### Other industries Experience SupportYourApp has received positive feedback from clients in the Other industries sector for their reliable and adaptable customer support services. Clients have praised their ability to provide 24/7 coverage, enhancing customer satisfaction significantly. The team's professionalism, quick response times, and commitment to understanding clients' needs were highlighted as key strengths. Overall, their expertise in tailoring support solutions to meet varying demands positions them as a strong contender for businesses seeking robust customer service capabilities. - 36 reviews for other industries industry - 28 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Support for Video-Based Health & Wellness Monitor (5.0/5, Nov 15, 2021): A health monitoring platform was looking for a vendor that could deal with technical issues that were reported by their users. They chose to partner with SupportYourApp because of their experience. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/4742) - BPO for Health Tech Startup (4.5/5, Apr 19, 2022): SupportYourApp is providing BPO services for a health tech startup. They are managing health coaches that interact with the client’s customers.  [Read Full Review](https://clutch.co/go-to-review/supportyourapp/16170) - Customer Support for Computer Software Company (5.0/5, May 28, 2021): SupportYourApp manages the computer software company's technical and commercial support requests. They respond to existing and prospective third-party users daily. The team mainly works using ZenDesk and Asana.  [Read Full Review](https://clutch.co/go-to-review/supportyourapp/38770) - Technical Support for Consumer Tech Company (5.0/5, Mar 24, 2020): SupportYourApp provided technical support. They fulfilled tickets, prioritized needs, and created a streamlined process to resolve issues. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/42808) - Customer Support for Technology Platform (5.0/5, Sep 11, 2020): SupportYourApp provides customer support for a SaaS solution. They work with an advanced CRM and invoice platforms. They respond to all emails, chats, and phone calls within 5–15  minutes. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/61903) - Customer Support for Private Label Product Company (5.0/5, Mar 3, 2021): SupportYourApp provides customer support services to a private label products company. Their main task is to respond to customer calls and emails, maintaining a stress-free environment for all stakeholders. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/84898) - Technical Customer Support for Software Developer (5.0/5, Dec 8, 2016): SupportYourApp provides customer support for the client, covering all of the potential general, pre-sales, and technical questions that customers may encounter. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/85997) - Customer Support Services for SaaS Company (4.5/5, Aug 5, 2021): To optimize their communication with their customers, a SaaS company hired SupportYourApp to manage customer support calls, emails, and chats. They have provided 10 consultants for this project. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/99924) - Answering Services for Software Dev Company (5.0/5, Nov 2, 2020): SupportYourApp provides first- and second-tier tech support for a digital services company. Typically, they handle customer chats, emails, and calls but have also provided around-the-cloud support before. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/104006) - Customer Support for Tech Startup (5.0/5, Nov 10, 2020): SupportYourApp provides ongoing 24/7 customer support for a tech startup. The team handles the live chat interactions for the client. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/111324) - Technical Support for Analytics Platform (5.0/5, Mar 31, 2021): SupportYourApp provides ongoing L2 and L3 phone and email technical support for an analytics platform. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/113070) - Customer Support Services & Chatbot Dev for Software Company (5.0/5, Jun 16, 2020): SupportYourApp provides customer support services to a software company. They set up a call center and manage email and SLAs. They’re building out a chatbot and continuously optimizing support technologies. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/113408) - Customer Support Services for Ad-Blocking Software Service (5.0/5, Jun 17, 2020): SupportYourApp provides outsourced customer support services to an ad-blocking software company, answering calls, emails, and live chats. The team also files bug reports and analyzes app logs. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/114469) - Call Center Services for Transportation Service Provider (5.0/5, Sep 28, 2022): SupportYourApp is providing call center services for a transportation services provider. The team is in charge of answering inbound calls, emails, and online inquiries. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/160211) - Call Center Services for B2C Nutritional Product Company (4.5/5, Nov 7, 2022): SupportYourApp provides call center services for a B2C nutritional product company. The team works 20 hours daily for five days as support agents who communicate with customers and document information. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/165596) - Customer Support Services for Team Building Platform (5.0/5, Nov 15, 2022): SupportYourApp provides real-time customer support services to a team building platform. They've deployed five English-speaking consultants who provide chat assistance to the platform's users via Intercom. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/167165) - Customer Support Services for B2B SaaS Company (5.0/5, Dec 8, 2022): SupportYourApp provides customer support for a B2B SaaS company. Their team offers 24/7 customer service in English over the phone and email. They are also slated to provide chat support in the future. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/170906) - Customer Support Services for B2C IT company (5.0/5, Dec 26, 2022): SupportYourApp provides call center services for a B2C IT company. They resolve issues during the installation process and provide ongoing support from nine a.m. to five p.m. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/173534) - Business Services for Software Company (5.0/5, Jan 3, 2023): SupportYourApp provides business development and support services for a software company. They set up communication systems, connect the client with the support team, and provide data on the team's performance. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/174345) - Customer Support Services for B2B Software Development Firm (5.0/5, Jan 10, 2023): SupportYourApp provides customer support services for a B2B software development firm. They've deployed two consultants who communicate with the end customers through Slack and a CRM ticketing system. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/175288) - Call Center Services for B2C Software Solutions Company (5.0/5, Jan 17, 2023): SupportYourApp provides call center services for a B2C software solutions company. The team is responsible for answering customer requests, transferring files, and providing general support. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/176310) - Call Center Services for Meditation App (5.0/5, Jan 23, 2023): SupportYourApp provides customer support services for a mediation app in 19 languages. The team handles the client's social media accounts, processes documentation, and escalates complex cases. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/177518) - Customer Service for E-Bike & E-Scooter Sharing Operator (4.5/5, Mar 22, 2023): SupportYourApp provides customer service support for an e-bike and e-scooter sharing operator. After learning the client's goals, they work on responding to customers and handling tickets. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/189108) - Customer Support Services for R&D Service Provider (5.0/5, Feb 3, 2024): An R&D service provider hired SupportYourApp to provide them with a customer support team. The support services were provided via email, chat, web form, and phone. The team also provided a dedicated consultant. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/266300) - Customer Support Services for HealthTech Company (5.0/5, May 13, 2024): SupportYourApp provides customer support services to a healthtech firm. They manage the client's email customer communication, handle their Zendesk system, conduct QA reviews, and create a knowledge base. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/288293) - Customer Service Outsourcing for Public Transportation Co (4.0/5, Oct 10, 2024): SupportYourApp provides customer support services for a public transportation company. The team monitors customer requests 24/7, handling support cases for the client's products and the companies they acquire.  [Read Full Review](https://clutch.co/go-to-review/supportyourapp/321278) - Customer Service Outsourcing for Baggage Solutions Company (4.0/5, Jan 27, 2025): SupportYourApp provides customer support services for a baggage solutions company. The team is responsible for handling the client's incoming tickets from passengers using EBT. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/346682) - Customer Support Services for Science-Inspired Products Co (5.0/5, Apr 30, 2025): SupportYourApp provides customer support services for a science-inspired products company. The team handles customer inquiries related to purchases, deliveries, and returns. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/370822) - Call Center & Customer Support Services for Software Company (5.0/5, May 2, 2025): SupportYourApp provides call center and customer support services for a software company. The team offers 24/7 support, gathers customer information, and escalates cases to the client for action or resolution. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/371512) - Customer Service Outsourcing for Self-Care Platform (4.0/5, Jul 8, 2025): SupportYourApp provides customer support services for a self-care platform. SupportYourApp expands the client's support team with agents who handle incoming inquiries and ensure users have a smooth experience. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/388411) - Customer Service Outsourcing for Software Company (5.0/5, Oct 13, 2025): SupportYourApp provides 24/7 customer support for a visitor management software company. The team provides support via phone, chat, and email. They use Salesforce as the central platform for case management. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/412847) - Customer Service Outsourcing for Audio Technology Company (5.0/5, Oct 21, 2025): SupportYourApp provides customer support services for an audio technology company. The team handles email and chat support from 4 p.m. to 1 a.m. Kyiv time and manages side projects for the client. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/414908) - Customer Support for Product Information Mgmt Company (5.0/5, Nov 19, 2025): SupportYourApp provides 24/7 customer support for a product information management platform. The team manages all customer inquiries through email and phone and ensures the smooth running of operations. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/420748) - Customer Service Outsourcing for Software Development Co (5.0/5, Jan 13, 2026): SupportYourApp provides customer support services for a software development company. The team handles email support 24/7, providing approximately one hour of dedicated support per shift. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/429724) - Sales & Customer Support for Automation Company (5.0/5, Jan 23, 2026): SupportYourApp provides sales and customer support for an automation company. The team handles live chat and email communication, offers technical support, and helps with lead qualification and reporting. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/431728) - Customer Service Outsourcing for Email Delivery Platform (4.5/5, Mar 18, 2026): SupportYourApp provides ongoing customer support for an email delivery platform. The team handles customer inquiries and monitors system alerts to ensure continuous coverage and timely responses. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/443703) ##### Information technology Experience SupportYourApp has received positive feedback from various clients in the Information Technology sector, highlighting their expertise in customer support and scalability. Clients commend their 24/7 support, rapid response times, and strong communication skills, which enhance operational efficiency. The company's proactive approach and commitment to continuous improvement are particularly noted, establishing them as a reliable partner. Overall, their ability to adapt to client needs and deliver high-quality service makes them a strong candidate for organizations seeking effective IT support solutions. - 6 reviews for information technology industry - 6 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for Software Provider (5.0/5, Sep 4, 2019): SupportYourApp provides ongoing staffing support, supplying teammates to augment a sales and support team. They supply professionals and work within existing practices and answer customer requests.  [Read Full Review](https://clutch.co/go-to-review/supportyourapp/37571) - Presales & Customer Support for AI Language Platform (5.0/5, Apr 15, 2020): SupportYourApp undertook the supporting role of pre-sales and customer support for an AI and chatbot solutions company. They were contracted to communicate and serve customers through digital channels. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/60213) - Staff Augmentation for Employee Training SaaS Platform (5.0/5, Feb 19, 2020): Supplementing an in-house support team, the team at SupportYourApp provides customer service agents. The team takes inbound calls for the employee training platform. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/143261) - Customer Support Services for IT Company (5.0/5, Jul 22, 2025): SupportYourApp provides customer support services for an IT company. The team offers ticket-based end customer and technical support and manages a 24/7 phone hotline for the client. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/392175) - Customer Service Outsourcing for Vocal Biomaker Tech Company (5.0/5, Feb 19, 2026): SupportYourApp provides customer support for a vocal biomarker technology company. The team offers 24/7 support with an average response time of five minutes via email, chat, and phone. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/437476) - Customer Service Outsourcing for Enterprise Health Platform (5.0/5, Mar 20, 2026): SupportYourApp provides customer service outsourcing for an enterprise health platform. The team handles Level 1 and Level 2 support, including ticket triage, issue resolution, and escalation management. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/444275) ##### Retail Experience SupportYourApp has received mixed feedback from retail clients. Positive reviews highlight their expertise in handling customer inquiries, resulting in increased customer satisfaction and retention. Clients appreciate their commitment and responsiveness. However, negative feedback points to inefficiencies, particularly in ownership and ticket management, leading to increased internal workload. Overall, while SupportYourApp demonstrates strengths in client engagement and support structure, potential retail clients should weigh these against reported challenges in service reliability and efficiency. - 4 reviews for retail industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Customer Support Services for Heart Rate Monitor Store (5.0/5, Feb 2, 2021): SupportYourApp provides customer support call center services to a heart rate monitor store. The goal is to save time for the client's operational processes. The team offers English, German, and French support. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/53464) - Customer Support for Gift & Accessories Brand (5.0/5, Jun 21, 2023): SupportYourApp provides customer support services to a gift and accessories brand. They've deployed three agents who offer phone and email support seven days a week for 14-22 hours daily. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/210534) - Customer Service Outsourcing for Beach & Souvenir Retail Co (5.0/5, Oct 16, 2024): SupportYourApp provides customer support services for a beach and souvenir retail company. The team is responsible for managing and responding to customer inquiries via calls and emails. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/322923) - Customer Service Outsourcing for Lifestyle Apparel Brand (0.5/5, Mar 23, 2026): A lifestyle apparel brand hired SupportYourApp to provide customer support outsourcing services. The team was responsible for handling support tickets to reduce the client's workload. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/444760) ##### Media Experience Clients in the Media industry commend SupportYourApp for their exceptional recruitment services, particularly noting their effectiveness in enhancing hiring speed and candidate quality. One client highlighted successful placements exceeding 10 hires with a 100% probation completion rate. Their timely project delivery and commitment to client satisfaction further reinforce their expertise, making them a strong partner for media organizations seeking to optimize their workforce and streamline operations. - 1 review for media industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment & HR Outsourcing for Media Company (5.0/5, May 22, 2026): SupportYourApp provides HR outsourcing and recruitment services for a media company. The team sources candidates, conducts interviews, and supports the client during technical interviews. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/459191) ##### IT Services Experience SupportYourApp demonstrates strong expertise in IT services, notably in providing high-quality, responsive customer support for complex SaaS platforms. Clients report high satisfaction scores, averaging 4.8/5, highlighting the company's commitment to understanding and addressing user needs. Their proactive training and internal growth processes enhance service quality. While improvements in team collaboration are noted, the overall sentiment reflects a reliable partner capable of adapting to client-specific demands, making them a strong candidate for businesses seeking dedicated IT support. - 1 review for it services industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Support for Technology Platform (5.0/5, Sep 11, 2020): SupportYourApp provides customer support for a SaaS solution. They work with an advanced CRM and invoice platforms. They respond to all emails, chats, and phone calls within 5–15  minutes. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/61903) #### Very responsive SupportYourApp is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Unity Communications](https://clutch.co/profile/unity-communications) #### 4.9 out of 5 star rating (44 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Gilbert, AZ #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 10% Call Center Services - 15% Customer Service Outsourcing - 20% Employer of Record (EOR) Services - 10% HR Outsourcing - 10% Recruitment Process Outsourcing - 10% Sales Outsourcing #### Company description Unity Communications is a Customer Service Outsourcing company offering services such as call center solutions and customer support services. Across their reviews, the company is praised for its professional and responsive teams, with 100% of reviewers highlighting the company's reliability in meeting deadlines and improving client satisfaction. Frequent commendations are given for their effective recruitment and integration into existing business operations. [Visit Website](http://www.unity-connect.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Meets deadlines Overall, client feedback indicates a strong sentiment regarding Unity Communications' ability to meet deadlines. One client noted, 'They’re vocal about deadlines and always manage to meet them,' highlighting their effective communication and reliability. The client also emphasized that they process tasks 'accurately and in a timely manner,' contributing to a positive working relationship. They expressed no concerns regarding timeliness, reinforcing the company's reputation for punctuality in project delivery. #### 3 reviews mention Order Processing & Taking Order Processing & Taking Experience Unity Communications has received overwhelmingly positive feedback for their Order Processing & Taking services, with 100% of reviewers highlighting their responsiveness and strong communication. Clients appreciated the efficiency in managing order inquiries and resolving customer issues, leading to improved KPIs such as first contact resolution. Key strengths include a detailed hiring process and a strong understanding of client needs. While one reviewer mentioned potential concerns about quality evaluation methods, there were no major areas for improvement identified. - 3 of 3 Order Processing & Taking reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Most Recent Review](https://clutch.co/profile/unity-communications#review-358481) #### Experience in 10 industries Unity Communications has demonstrated expertise across various sectors, notably in Medical, Telecommunications, and Other Industries. Feedback highlights their strengths in customer support, billing management, and data processing. Clients in the Medical sector appreciated their role in maintaining consistent revenue through effective account management. In Telecommunications, their teams excel at handling technical support and sales operations, resulting in improved customer satisfaction. Overall, Unity Communications is well-suited for organizations seeking reliable outsourcing solutions in healthcare, telecom, and diverse other fields. [Read All Reviews](https://clutch.co/profile/unity-communications?verified=true#reviews) ##### Wellness & Fitness Experience Unity Communications demonstrates considerable expertise in the Wellness & Fitness industry, particularly in customer service management for a breastfeeding product brand. Clients commend their responsive team, effective issue resolution, and commitment to customer satisfaction. Their proactive approach to process improvement and alignment with client values further enhances their service quality. Overall, Unity Communications is a reliable partner for businesses seeking dedicated support and a customer-centric approach in the Wellness & Fitness sector. - 1 review for wellness & fitness industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Breastfeeding Product Brand (5.0/5, Jul 11, 2025): Unity Communications provides customer service support for a breastfeeding product brand. They've recruited and onboarded customer service agents, handled customer queries, and managed returns and complaints. [Read Full Review](https://clutch.co/go-to-review/unity-communications/389251) ##### Healthcare Experience Unity Communications has received positive feedback from healthcare clients, highlighting their expertise in billing management, medical records handling, and patient communication. Clients report significant improvements in revenue consistency, task efficiency, and timely responses to needs. The professionalism and engagement of the Unity team have been consistently praised, making them a strong candidate for healthcare projects, especially in areas requiring reliable support and effective communication. - 4 reviews for healthcare industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Data Entry & Processing for Toxicology Laboratory (4.5/5, Feb 25, 2025): Unity Communications provides data entry services for a toxicology laboratory. The team has handled data transcription containing PHI and daily TAT. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355199) - Back Office & Customer Service Outsourcing for Healthcare Co (5.0/5, Feb 26, 2025): Unity Communications provides back office and customer service outsourcing for a healthcare company. The team is responsible for insurance enrollment, claim processing, and payment collection. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355598) - Data Entry & Processing for Healthcare Co (5.0/5, Feb 27, 2025): Unity Communications managed medical records for a healthcare company. The team also managed clinical notes and created patient care plans using clinical notes. [Read Full Review](https://clutch.co/go-to-review/unity-communications/356002) - Billing Services for Mental Health Services Company (5.0/5, Mar 11, 2025): Unity Communications provides billing services for a mental health services company. The team manages day-to-day billing tasks, processes patient claims, and handles accounts receivable. [Read Full Review](https://clutch.co/go-to-review/unity-communications/358819) ##### Consumer Products Experience Unity Communications has demonstrated strong expertise in the Consumer Products industry, receiving positive feedback for their responsive customer service and efficient handling of inquiries. Clients highlighted their ability to improve key performance metrics such as average handle time and first contact resolution. Their proactive communication and ability to integrate into clients' operations have allowed businesses to focus on growth while efficiently addressing customer needs. Overall, Unity Communications is well-regarded for providing value, reliability, and flexibility, making them a suitable partner for companies in the Consumer Products sector. - 4 reviews for consumer products industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Outsourced Customer Service and E-Commerce for Crafts Company (5.0/5, Jun 19, 2019): Unity Communications provides administrative services on an ongoing basis. They handle all shipping processes, customer service correspondence, and social media marketing.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/119956) - Call Center Services for E-Commerce Company (5.0/5, Sep 28, 2021): Unity Communications is providing call center services for an e-commerce company. They are in charge of replying to inquiries, answering live chat through Zendesk, generating leads, and more. [Read Full Review](https://clutch.co/go-to-review/unity-communications/143984) - Call Center & Customer Service Support for Energy Drinks Co (5.0/5, Feb 25, 2025): Unity Communications provides call center and customer service support for an energy drinks company. The team acts as an extension of the client's team, provides customer service, and handles inbound inquiries. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355324) - Customer Service Outsourcing for Consumer Products Company (5.0/5, Feb 27, 2025): Unity Communications provides customer support services for a consumer products company. The team assists end customers with order inquiries, refunds, replacements, and troubleshooting. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355940) ##### Telecommunications Experience Unity Communications has received positive feedback from clients in the Telecommunications industry, showcasing their expertise in IT consultation, customer service, and project management. Clients commend their responsiveness, attention to detail, and ability to generate leads and manage complex projects efficiently. The strong collaboration and communication between teams have led to measurable success, including increased sales and customer satisfaction, making Unity Communications a reliable partner for businesses seeking to enhance their telecommunications operations. - 7 reviews for telecommunications industry - 7 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Sales Prospecting for Wireless Solutions Retailer (5.0/5, May 23, 2019): Unity Communications performs prospecting outreach and locates sales deals on an ongoing basis. [Read Full Review](https://clutch.co/go-to-review/unity-communications/108143) - Customer Service Support for Wireless Company (5.0/5, Jun 6, 2019): Initially hired to just place orders, Unity Communications has expanded their responsibilities to now include customer service and account management. They talk to end customers daily to resolve their problems. [Read Full Review](https://clutch.co/go-to-review/unity-communications/114391) - Telecom Management for Telecom Provider (5.0/5, Jun 19, 2019): Unity Communications provided telecommunications management services including coordinating service delivery of internet, phone, fiber, Ethernet, and managed security offerings. [Read Full Review](https://clutch.co/go-to-review/unity-communications/120524) - Back Office Services for Telecommunications Company (5.0/5, Jan 30, 2020): Unity Communications provided back-office support for a telecom company. They fulfilled a variety of administrative tasks, like data entry and analysis, reconciling overage, and gathering customer proposals. [Read Full Review](https://clutch.co/go-to-review/unity-communications/129188) - IT Services for Telecommunications Company (5.0/5, Apr 23, 2021): Unity Communications provided IT and consulting services for a telecommunications company, focusing on customer's needs. They have a direct agreement to work on multiple projects together with the company. [Read Full Review](https://clutch.co/go-to-review/unity-communications/133228) - Lead Generation for Telecommunications Brand (5.0/5, Jul 29, 2019): Unity Communications generated leads for a specific territory. The team covered a B2B quota, supported retail stores, and managed accounts. They created their own calling scripts and augmented the target lists.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/139713) - Customer Service & Back-Office Outsourcing for Telecomms Co (5.0/5, Mar 10, 2025): Unity Communications provides sales support services for a telecommunications company. The team assists the client's sales managers in managing quotes, processing orders, coordinating with vendors, and resolving customer issues. [Read Full Review](https://clutch.co/go-to-review/unity-communications/358481) ##### Software Experience Unity Communications demonstrates strong expertise in the Software industry, particularly within B2B SaaS solutions. Client feedback highlights their exceptional project management, timely delivery, and strong communication, which significantly improved operational efficiency and customer support outcomes. Their ability to align with client culture and provide tailored support has earned them high praise, making them a valuable partner for businesses seeking effective software solutions. - 3 reviews for software industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Customer Support Services for Private Equity Group (5.0/5, Mar 11, 2022): Unity Communications is providing customer service support for a private equity group’s recently acquired companies. They’ve also helped the client migrate their CRM to HubSpot and their phone app to Ring4. [Read Full Review](https://clutch.co/go-to-review/unity-communications/13169) - Asset Procurement for Expense Management Software Company (5.0/5, Mar 31, 2023): Unity Communications provides procurement services for an expense management software company. This involves processing mobile assets, service transactions, and documentation of said transactions. [Read Full Review](https://clutch.co/go-to-review/unity-communications/191698) - Data Analysis & Management for B2B SaaS Company (5.0/5, Feb 25, 2025): Unity Communications provides data analysis and management support for a B2B SaaS company. The team manages the client's support inbox and assists with manual data manipulation and management. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355315) ##### Information technology Experience Unity Communications has received positive feedback for their expertise in IT and data management, particularly in hiring and managing data processing analysts. Clients commend their professionalism, responsiveness, and ability to scale services quickly, ensuring seamless integration into existing workflows. The company is noted for its strong project management, timely delivery, and adaptability to evolving project needs, making it a reliable partner for businesses in the Information technology sector. - 2 reviews for information technology industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Content Writing Services for Inbound Marketing & IT Company (5.0/5, Mar 11, 2024): Unity Communications provides content writing services for an inbound marketing and IT company. The team has been tasked with delivering much content within a short timeframe. [Read Full Review](https://clutch.co/go-to-review/unity-communications/274827) - Staff Augmentation for Home Management App Company (5.0/5, Feb 25, 2025): Unity Communications provides staff augmentation services for a home management app. The team has hired and managed a team of data processing analysts. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355233) ##### Supply Chain, Logistics, and Transport Experience Unity Communications has demonstrated significant expertise in the Supply Chain, Logistics, and Transport industry by effectively enhancing customer service operations for clients. Feedback highlights their ability to provide well-suited candidates that integrate seamlessly into existing teams, resulting in faster response times and improved customer satisfaction scores. Their commitment to timely delivery, alignment with client values, and competitive pricing further solidifies their reputation as a reliable partner in this sector. - 1 review for supply chain, logistics, and transport industry - Unknown avg. project cost - Call Center Services for Transportation Solutions Co (4.5/5, Feb 25, 2025): Unity Communications provides BPO services for a transportation solutions company. The team has provided customer service representatives to help answer inbound support requests via calls, chats, and emails. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355221) ##### Agriculture Experience Unity Communications has demonstrated strong expertise in providing accounting and bookkeeping solutions tailored for the Agriculture industry, particularly noted for their superior efficiency compared to local competitors. Clients appreciate their deep understanding of Canadian tax laws, responsiveness, and cost-effectiveness. Feedback indicates that their services significantly enhance operational effectiveness, making them a solid choice for businesses seeking reliable bookkeeping support in the Agriculture sector. - 1 review for agriculture industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Bookkeeping & Accounting for Import & Distribution Company (5.0/5, Sep 5, 2023): Unity Communications provides bookkeeping services for an import and distribution company. The team uses QuickBooks to help the client navigate relevant Canadian tax laws and use the best accounting practices.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/230556) ##### Utilities Experience Unity Communications demonstrates strong expertise in managing telecommunications accounts for the Utilities industry, particularly in optimizing cost efficiency and enhancing customer service. Clients highlight their attentiveness, professionalism, and effective communication, resulting in substantial cost reductions and improved service management. Their commitment to client relationships and responsiveness to issues further solidifies their reputation as a reliable partner in the Utilities sector, making them a fitting choice for businesses seeking comprehensive telecom solutions. - 1 review for utilities industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Outsourcing Project for Warehousing Company (5.0/5, Jul 2, 2019): Unity Communications managed cell phone accounts and answered low-tier calls, allowing the in-house team to focus on more important calls.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/126519) ##### Advertising & marketing Experience Unity Communications has received positive feedback in the Advertising & marketing industry for their exceptional customer support and content production capabilities. Clients commend their dedication, professional attitude, and ability to enhance customer satisfaction and engagement. Their seamless integration into existing workflows and proactive communication contribute to significant improvements in productivity and project outcomes. Overall, Unity's expertise in providing strategic BPO resources positions them as a valuable partner for businesses seeking to elevate their marketing efforts. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - BPO Services for Full Service Marketing Company (5.0/5, Mar 15, 2021): A full-service marketing solution needed a global employee base that can handle administrative and small marketing tasks to help them scale. They chose Unity Communications to be their partner. [Read Full Review](https://clutch.co/go-to-review/unity-communications/96930) - BPO for Online Media Company (5.0/5, Sep 5, 2023): An online media company has hired Unity Communications for BPO. They've provided full-time BPO resources that integrate into the client's workflow to take care of customer support and content production. [Read Full Review](https://clutch.co/go-to-review/unity-communications/230421) ##### Retail Experience Unity Communications has received positive feedback from clients in the Retail industry, particularly in managing order processing and customer communication. Their expertise in handling complex workflows has led to improved efficiency, a decrease in phone drop rates, and increased order processing rates. Clients appreciate their responsive management and the exceptional talent of their team, highlighting Unity's strong impact on customer service and operational success. Overall, Unity Communications is well-regarded as a strategic partner for Retail businesses seeking operational support. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - BPO Services for Online Medical Supplies Retailer (5.0/5, Oct 11, 2022): An online medical supplies retailer has engaged with Unity Communications for BPO services. They handle incoming orders process, prescriptions evaluation, pending orders follow-ups, and email management. [Read Full Review](https://clutch.co/go-to-review/unity-communications/162032) ##### Media Experience Unity Communications demonstrates strong expertise in the Media industry, particularly in technical support and video production. Clients praise their responsiveness and effective communication, which have been vital in meeting time-sensitive demands. Their collaborative approach and problem-solving skills have significantly contributed to project success, as highlighted by a media localization company and an animation firm. Overall, Unity Communications is well-regarded for their ability to deliver on-brand content while enhancing operational efficiency, making them a suitable partner for Media industry projects. - 2 reviews for media industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Technical Support for Media Localization Company (5.0/5, Jun 7, 2022): Unity Communications provides technical support for a media localization company. The tasks involve handling email and chat support, troubleshooting technical issues, and helping create a knowledge base. [Read Full Review](https://clutch.co/go-to-review/unity-communications/21920) - Video Production for Animation Company (5.0/5, May 27, 2021): Unity Communications collaborated with an animation company for a video production project. The goal was to succinctly and accurately delivered the message and specifications within the company's brand.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/37648) ##### Food & Beverages Experience Unity Communications has received positive feedback from clients in the Food & Beverages industry, highlighting their expertise in managing customer inquiries and operational tasks. Clients commend their ability to scale operations effectively and provide exceptional support, resulting in improved customer success. The firm's commitment to understanding client needs and fostering strong collaboration has been particularly noted. Overall, Unity Communications is well-positioned to support businesses in the Food & Beverages industry seeking to enhance efficiency and growth. - 1 review for food & beverages industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for E-Commerce Business (5.0/5, Nov 11, 2021): An e-commerce business has partnered with Unity Communications for staff augmentation. The team has been supplying people for inbound customer communication, reports, bookkeeping, and data analysis.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/4547) ##### Beauty & Cosmetics Experience Unity Communications has demonstrated strong expertise in the Beauty & Cosmetics industry, particularly through their virtual assistant services for spa owners. Clients have praised their exceptional communication skills and the timely support provided by their team, which has significantly alleviated operational stress. One client reported a marked increase in business scalability and personal freedom after partnering with Unity. Overall, the positive feedback highlights Unity's capability to enhance business efficiency in the Beauty & Cosmetics sector. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Virtual Assistant Recruitment for Spa (5.0/5, Sep 24, 2021): Unity Communications recruited a virtual assistant for a spa. The role involved scheduling and assisting clients, answering calls and emails, and scheduling therapists. [Read Full Review](https://clutch.co/go-to-review/unity-communications/141752) ##### Consulting Experience Unity Communications demonstrates strong expertise in consulting, particularly in managing complex client interactions with insurance companies. Clients commend their efficient communication strategies and positive work culture, highlighting significant improvements in sales and operational efficiency. Their proactive approach and commitment to understanding client needs have garnered praise, with one client noting exceptional performance and a desire to closely collaborate with their team. Overall, Unity Communications is well-regarded for its impactful consulting services in the industry. - 1 review for consulting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO for PPO Management Consultancy Firm (5.0/5, Jul 29, 2021): Unity Communications was engaged by a PPO management consultancy firm for their BPO services. The team contacts insurance companies to acquire information such as fee schedules and the doctors' contracts. [Read Full Review](https://clutch.co/go-to-review/unity-communications/94617) ##### IT Services Experience Unity Communications has garnered positive feedback in the IT Services industry, noted for its expertise in telecom consulting and project management. Clients appreciate their attention to detail, effective communication, and rapid responsiveness. The company's ability to deliver projects efficiently, coupled with flexibility in accommodating evolving needs, positions them as a reliable partner for various IT engagements. Overall sentiment reflects strong satisfaction with their service quality and commitment to client goals, making them a promising choice for prospective clients. - 3 reviews for it services industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Device Management for Telecommunications Firm (5.0/5, Sep 24, 2019): Unity Communications implemented mobile device management for third-party clients. They also oversaw wireless security across all devices. [Read Full Review](https://clutch.co/go-to-review/unity-communications/52055) - IT Consulting for Telecom Consulting Firm (5.0/5, Sep 23, 2020): To improve client delivery service, a telecommunication consulting firm hired Unity Communications. The team provides ongoing consulting work and overflow on order processing. [Read Full Review](https://clutch.co/go-to-review/unity-communications/70320) - BPO for E-commerce Mergers & Acquisitions Firm (5.0/5, May 13, 2020): Unity Communications provides business process execution for an e-commerce merger and acquisition company. Their work includes responding to customer messages and engaging with them to resolve issues. [Read Full Review](https://clutch.co/go-to-review/unity-communications/86424) ##### Education Experience Unity Communications demonstrates strong expertise in IT support for the Education sector, particularly in managing help desk operations and enhancing user experience. One client noted their effectiveness in addressing a high volume of user requests, achieving a 90% resolution rate shortly after onboarding. Their responsive project management and commitment to delivering on promises further reinforce their value. Overall, their affordable services and knowledge make them a solid choice for educational institutions seeking robust IT solutions. - 1 review for education industry - 1 review is 5 stars - Unknown avg. project cost - IT Services Support for Online Course Selection (5.0/5, Jul 12, 2019): Helping an in-house team handle user requests, Unity Communications provided IT and help desk services. They used a ticketing system to address most of the user experience issues.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/131312) ##### Other industries Experience Unity Communications has consistently received positive feedback from clients within the Other industries sector. Their expertise in customer service management, responsiveness, and reliable project execution has led to improved customer satisfaction and operational efficiency. Clients appreciate the professionalism and friendliness of their team, highlighting effective communication and proactive problem-solving as key strengths. Overall, Unity Communications is regarded as a valuable partner for businesses seeking dedicated, high-quality support. - 20 reviews for other industries industry - 19 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for E-Commerce Business (5.0/5, Nov 11, 2021): An e-commerce business has partnered with Unity Communications for staff augmentation. The team has been supplying people for inbound customer communication, reports, bookkeeping, and data analysis.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/4547) - Customer Support Services for Private Equity Group (5.0/5, Mar 11, 2022): Unity Communications is providing customer service support for a private equity group’s recently acquired companies. They’ve also helped the client migrate their CRM to HubSpot and their phone app to Ring4. [Read Full Review](https://clutch.co/go-to-review/unity-communications/13169) - Device Management for Telecommunications Firm (5.0/5, Sep 24, 2019): Unity Communications implemented mobile device management for third-party clients. They also oversaw wireless security across all devices. [Read Full Review](https://clutch.co/go-to-review/unity-communications/52055) - IT Consulting for Telecom Consulting Firm (5.0/5, Sep 23, 2020): To improve client delivery service, a telecommunication consulting firm hired Unity Communications. The team provides ongoing consulting work and overflow on order processing. [Read Full Review](https://clutch.co/go-to-review/unity-communications/70320) - BPO for E-commerce Mergers & Acquisitions Firm (5.0/5, May 13, 2020): Unity Communications provides business process execution for an e-commerce merger and acquisition company. Their work includes responding to customer messages and engaging with them to resolve issues. [Read Full Review](https://clutch.co/go-to-review/unity-communications/86424) - BPO for PPO Management Consultancy Firm (5.0/5, Jul 29, 2021): Unity Communications was engaged by a PPO management consultancy firm for their BPO services. The team contacts insurance companies to acquire information such as fee schedules and the doctors' contracts. [Read Full Review](https://clutch.co/go-to-review/unity-communications/94617) - Outsourced Customer Service and E-Commerce for Crafts Company (5.0/5, Jun 19, 2019): Unity Communications provides administrative services on an ongoing basis. They handle all shipping processes, customer service correspondence, and social media marketing.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/119956) - E-Commerce Back Office Support for Aerospace Company (5.0/5, Jul 10, 2020): Unity Communications designed and developed a customer-facing e-commerce website. This platform includes multi-channel communication between customers and vendors. [Read Full Review](https://clutch.co/go-to-review/unity-communications/133389) - Virtual Assistant Recruitment for Spa (5.0/5, Sep 24, 2021): Unity Communications recruited a virtual assistant for a spa. The role involved scheduling and assisting clients, answering calls and emails, and scheduling therapists. [Read Full Review](https://clutch.co/go-to-review/unity-communications/141752) - Call Center Services for E-Commerce Company (5.0/5, Sep 28, 2021): Unity Communications is providing call center services for an e-commerce company. They are in charge of replying to inquiries, answering live chat through Zendesk, generating leads, and more. [Read Full Review](https://clutch.co/go-to-review/unity-communications/143984) - Asset Procurement for Expense Management Software Company (5.0/5, Mar 31, 2023): Unity Communications provides procurement services for an expense management software company. This involves processing mobile assets, service transactions, and documentation of said transactions. [Read Full Review](https://clutch.co/go-to-review/unity-communications/191698) - Bookkeeping & Accounting for Import & Distribution Company (5.0/5, Sep 5, 2023): Unity Communications provides bookkeeping services for an import and distribution company. The team uses QuickBooks to help the client navigate relevant Canadian tax laws and use the best accounting practices.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/230556) - Data Entry & Processing for Toxicology Laboratory (4.5/5, Feb 25, 2025): Unity Communications provides data entry services for a toxicology laboratory. The team has handled data transcription containing PHI and daily TAT. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355199) - Data Analysis & Management for B2B SaaS Company (5.0/5, Feb 25, 2025): Unity Communications provides data analysis and management support for a B2B SaaS company. The team manages the client's support inbox and assists with manual data manipulation and management. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355315) - Call Center & Customer Service Support for Energy Drinks Co (5.0/5, Feb 25, 2025): Unity Communications provides call center and customer service support for an energy drinks company. The team acts as an extension of the client's team, provides customer service, and handles inbound inquiries. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355324) - Customer Service Outsourcing for Parts Distributor (5.0/5, Feb 27, 2025): Unity Communications provides customer service outsourcing for a parts distributor. The team has provided more than 20 agents to the client. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355916) - Customer Service Outsourcing for Consumer Products Company (5.0/5, Feb 27, 2025): Unity Communications provides customer support services for a consumer products company. The team assists end customers with order inquiries, refunds, replacements, and troubleshooting. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355940) - Data Entry & Processing for Healthcare Co (5.0/5, Feb 27, 2025): Unity Communications managed medical records for a healthcare company. The team also managed clinical notes and created patient care plans using clinical notes. [Read Full Review](https://clutch.co/go-to-review/unity-communications/356002) - Billing Services for Mental Health Services Company (5.0/5, Mar 11, 2025): Unity Communications provides billing services for a mental health services company. The team manages day-to-day billing tasks, processes patient claims, and handles accounts receivable. [Read Full Review](https://clutch.co/go-to-review/unity-communications/358819) - Customer Service Outsourcing for Breastfeeding Product Brand (5.0/5, Jul 11, 2025): Unity Communications provides customer service support for a breastfeeding product brand. They've recruited and onboarded customer service agents, handled customer queries, and managed returns and complaints. [Read Full Review](https://clutch.co/go-to-review/unity-communications/389251) ##### Other Industry Experience Unity Communications has demonstrated significant expertise in the Other Industry sector, particularly in creating customer commerce solutions for aerospace clients. Their ability to build a multi-channel customer support workflow and ensure effective integration showcases their strengths in project management and adaptability. Clients have praised their experience and flexibility in handling challenges, resulting in positive impacts on customer support capabilities. Overall, Unity is well-suited for businesses seeking robust e-commerce infrastructure and support solutions. - 1 review for other industry industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - E-Commerce Back Office Support for Aerospace Company (5.0/5, Jul 10, 2020): Unity Communications designed and developed a customer-facing e-commerce website. This platform includes multi-channel communication between customers and vendors. [Read Full Review](https://clutch.co/go-to-review/unity-communications/133389) #### 4.9 out of 5.0 rating for cost What Clients Have Said Client feedback highlights Unity Communications as a cost-effective solution that delivers strong value for money. Many clients noted their pricing aligns well with budgetary constraints and the quality of service exceeds expectations. For instance, one client emphasized that Unity's bookkeeping services were more effective and efficient than local alternatives, while another mentioned achieving significant improvements in customer satisfaction and operational efficiency at a competitive cost. Overall, the sentiment is overwhelmingly positive regarding the balance between cost and service quality. [Read All Reviews](https://clutch.co/profile/unity-communications?verified=true#reviews) - $10,000 to $49,000 (10 reviews) - $50,000 to $199,999 (6 reviews) - Less than $10,000 (5 reviews) - $200,000 to $999,999 (1 reviews) --- ### [Prialto](https://clutch.co/profile/prialto) #### 5 out of 5 star rating (45 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Portland, OR #### Services Provided - Allocation of Expertise by Percentage - 70% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Prialto is a customer support outsourcing company specializing in providing remote customer care and administrative support. Their services, which include appointment setting, email management, and customer service BPO, are highly regarded, with 100% of reviewers praising their prompt communication and seamless integration into client workflows. Many clients highlight Prialto's proactive support, exceptional responsiveness, and strong alignment with company values, ensuring high satisfaction and operational efficiency. [Visit Website](https://www.prialto.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-order-processing) #### 1 review mentions Order Processing & Taking Order Processing & Taking Experience Prialto has received positive feedback for its Order Processing & Taking services, with clients noting significant improvements in administrative efficiency and organizational capacity. A notable 90% of reviewers emphasized Prialto's commitment to process improvement and client support. Clients appreciated the proactive communication and collaboration, citing increased personal capacity and enhanced workflow management as key outcomes. Overall, Prialto is praised for its dedicated team and organizational commitment, although some clients suggested further enhancement in accessibility to necessary tools. - 1 of 1 Order Processing & Taking reviews is 5 stars - Unknown avg. project cost [Read Most Recent Review](https://clutch.co/profile/prialto#review-211080) #### 7 reviews mention Customer Service Outsourcing HR, R&D & Customer Service Support for Green Technology Co 5.0/5 — Prialto provides customer service support for a green technology company. The team is responsible for project management, scheduling, customer relations, content development, HR, and R&D operations. - 7 of 7 Customer Service Outsourcing reviews are 5 stars - 1 new review for Customer Service Outsourcing in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/prialto/230484) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Prialto for its exceptional value and cost-effectiveness. Many reviews highlight that the pricing aligns well with their budgets while delivering high-quality services, with one client noting it as 'good value for cost.' Additionally, several clients expressed satisfaction with the increased productivity and efficiency gained from Prialto's support, emphasizing the significant return on investment. Overall, the sentiment reflects a strong appreciation for the balance of cost and value provided by Prialto. [Read All Reviews](https://clutch.co/profile/prialto?verified=true#reviews) - $10,000 to $49,000 (25 reviews) - Less than $10,000 (5 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 3 countries - Canada (1 projects) - United States (37 projects) - England (1 projects) This provider is available in 6 time zones: - Hawaii Standard Time (HST) - Alaska Standard Time (AKST) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/prialto?verified=true#reviews) --- ### [Go Answer](https://clutch.co/profile/go-answer) #### 4.3 out of 5 star rating (16 reviews) - 1,000 - 9,999 employees - Garden City, NY #### Services Provided - Allocation of Expertise by Percentage - 70% Call Center Services - 30% Customer Service Outsourcing #### Company description Go Answer is an answering service company offering inbound call handling, chat support, and customer service solutions. The reviews reflect a high satisfaction rate, with clients noting enhanced professionalism and reliability—over 80% of reviews highlight responsiveness and quality of service. Many clients report significant cost savings, with several indicating reduced expenses by up to 66%. Areas for improvement include expanded bilingual capabilities and training transparency. [Visit Website](https://www.goanswer.io/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Communicative The reviews consistently highlight Go Answer's exceptional communication skills. Clients noted that their account managers, such as Michelle Adamo and Andrew Lupo, were highly responsive, often addressing inquiries even late at night. One client emphasized the company's reliability and ability to handle last-minute requests effectively. Overall, the sentiment regarding communication is overwhelmingly positive, with clients appreciating their willingness to go the extra mile and maintain open lines of dialogue. - Call Center Service for Bank (5.0/5, Aug 18, 2021): Outstanding communication and response. Same-day changes and usually I can get a response within an hour of contact if requested at a reasonable time of day. Their willingness to go the extra mile and their overall responsiveness are impressive. [Read Full Review](https://clutch.co/go-to-review/go-answer/110813) - Call Center Services for E-Commerce Retailer (5.0/5, Aug 13, 2021): Go Answer is also extremely communicative, and they often accomplish last-minute requests. We have a great relationship with them and we love their service. I would suggest you communicate and have a plan of action ahead of time so that you could maximize their resources. [Read Full Review](https://clutch.co/go-to-review/go-answer/107204) - Answering Services for Personal Injury Law Firm (4.5/5, Jul 29, 2021): Their project management is excellent. We typically communicate through email, and the team is very communicative. The Go Answer team is willing to do whatever it takes to fulfill our needs. [Read Full Review](https://clutch.co/go-to-review/go-answer/94798) #### Experience in 9 industries Go Answer has garnered positive feedback across multiple industries, including legal, financial services, hospitality, and other sectors. Clients appreciate their professionalism, responsiveness, and ability to enhance customer interactions. In the legal field, firms highlighted improved lead quality and client engagement. Financial services clients noted significant cost savings and efficient communication. Overall, Go Answer is well-suited for businesses seeking high-quality answering services, particularly in industries requiring empathetic and articulate communication. [Read All Reviews](https://clutch.co/profile/go-answer?verified=true#reviews) ##### Legal Experience Go Answer has proven to be an effective partner for law firms, delivering high-quality answering services that enhance client interactions in the Legal industry. Clients commend Go Answer for their professionalism, responsiveness, and the ability to handle sensitive situations with care. The service has led to increased lead quality and client conversion rates, reflecting a strong positive impact on business operations. Overall, firms seeking reliable, empathetic communication services may find Go Answer to be an excellent fit. - 2 reviews for legal industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Answering Services for Personal Injury Law Firm (4.5/5, Jul 29, 2021): Go Answer provides after-hours answering services to a law firm. They answer current clients and conduct questionnaires with potential clients to gather information on their claims. [Read Full Review](https://clutch.co/go-to-review/go-answer/94798) - Call Center Service for Law Firm (5.0/5, Aug 23, 2021): A law firm was looking to upgrade their high-level answering services, so they hired Go Answer for their call center services. The team was instructed to have a personable and empathic method of taking calls. [Read Full Review](https://clutch.co/go-to-review/go-answer/114413) ##### Financial services Experience Go Answer has garnered positive feedback from clients in the Financial services industry for its effective and responsive call handling capabilities. Clients highlight the company's expertise in managing high call volumes, particularly during peak periods, resulting in significant cost savings and reliable service. Users have noted outstanding communication and a commitment to meeting urgent requests, making Go Answer a strong partner for financial organizations seeking to enhance customer engagement and operational efficiency. - 4 reviews for financial services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for E-Commerce Retailer (5.0/5, Aug 13, 2021): Go Answer was hired by an e-commerce retailer as their primary call center for their business. The team provides about 120 agents during peak hours and handles 75% of their customers' calls. [Read Full Review](https://clutch.co/go-to-review/go-answer/107204) - Call Center Service for Bank (5.0/5, Aug 18, 2021): A bank needed a reliable cost-effective roll-over receptionist and call center services to give customers human assistance even during times of high call volume. They hired Go Answer for the project. [Read Full Review](https://clutch.co/go-to-review/go-answer/110813) - After Hours Answering For Financial Services (3.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/118312) - Numerous Answering Services for Financial Firm (4.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/136913) ##### Other industries Experience Go Answer has received positive feedback in the Other industries sector, highlighting its expertise in delivering quality customer service and cost savings. Clients appreciate the effective and prompt support provided, noting significant time and financial savings of approximately $1,500 monthly. The company's strengths lie in its responsiveness and ability to meet clients' service needs, making it a potentially valuable partner for businesses seeking to enhance their operational efficiency and customer satisfaction. - 4 reviews for other industries industry - $200,000 – $999,999 avg. project cost - Customer Relations Support for Enterprise (4.0/5, Dec 22, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/37005) - Great Plans and Pricing (3.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/118329) - Go Answer Was the Best Value (4.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/118331) - Live Answering Help for Healthcare Company (3.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/118336) ##### Hospitality & leisure Experience Go Answer has demonstrated significant expertise in the Hospitality & leisure industry by effectively managing high volumes of inbound calls, which has enabled clients to reduce labor costs. Client feedback highlights that while the team may lack some experience compared to in-house staff, they improve operational efficiency and streamline communication. Overall, Go Answer is recognized for its capacity to enhance productivity and deliver financial savings for businesses within this sector. - 1 review for hospitality & leisure industry - $10,000,000 + avg. project cost - Telecommunications Services for Hospitality Company (4.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/146388) ##### Real estate Experience Go Answer has received positive feedback from clients in the Real estate industry, highlighting their expertise in providing responsive and efficient customer support. Clients appreciate their ability to handle inquiries professionally, which has led to enhanced client satisfaction and improved operational efficiency. Overall, the sentiment reflects that Go Answer is a valuable partner for businesses in the Real estate sector, offering reliable services that contribute significantly to their success. - 1 review for real estate industry - Less than $10,000 avg. project cost - Go Answer Never Misses a Call (4.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/118325) ##### Business services Experience Go Answer has demonstrated strong expertise in providing tailored solutions within the Business services industry. Clients have praised the company's responsiveness and effectiveness in addressing specific challenges, resulting in improved operational efficiency. The overall sentiment reflects a high level of satisfaction, indicating that Go Answer is a reliable partner for businesses seeking to enhance their service capabilities and streamline processes. - 2 reviews for business services industry - Less than $10,000 avg. project cost - Intuitive and Easy to Use Service (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/118307) - Beyond Expectations Customer Service (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/118309) ##### Retail Experience Go Answer has received positive feedback from various clients in the Retail industry, highlighting their expertise in customer service and operational support. Clients appreciate Go Answer's ability to enhance customer engagement and streamline communication processes. The company's strengths lie in its responsiveness, professionalism, and tailored solutions, which have contributed significantly to improving client satisfaction and overall business performance in the Retail sector, making them a strong candidate for businesses seeking reliable support. - 1 review for retail industry - Less than $10,000 avg. project cost - Live Agents and Email Answering for Retail Firm (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/118301) ##### Education Experience Go Answer has received positive feedback in the Education industry for its expertise in providing effective communication solutions. Clients highlight the company's responsiveness and ability to tailor services to meet specific educational needs. The overall sentiment reflects satisfaction with the impact Go Answer has made in enhancing operational efficiency and student engagement, making them a suitable partner for organizations looking to improve their educational services. - 1 review for education industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Fantastic Service and No Call Queues (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/116830) #### 1.8 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Go Answer as offering good value for money, with notable cost savings compared to previous providers. One client reported a 66% reduction in costs, while another stated they saved approximately $1,500 monthly. Despite the potential for higher expenses depending on usage, the sentiment is largely positive, emphasizing that clients receive quality service that justifies the investment. Overall, Go Answer is viewed as a reliable and professional choice for answering services. [Read All Reviews](https://clutch.co/profile/go-answer?verified=true#reviews) - Less than $10,000 (10 reviews) - $50,000 to $199,999 (2 reviews) - $1,000,000 to $9,999,999 (1 reviews) - $10,000,000 + (1 reviews) #### Completed projects in 16 cities - Pensacola, Florida (1 projects) - Winter Garden, Florida (1 projects) - Kansas City, Missouri (1 projects) - Nashville, Tennessee (1 projects) - Chicago, Illinois (1 projects) - Park Forest, Illinois (1 projects) - West New York, New Jersey (1 projects) - New York City, New York (1 projects) - South Milwaukee, Wisconsin (1 projects) - Santa Ana, California (1 projects) - Portland, Oregon (1 projects) - Pittsburgh, Pennsylvania (1 projects) - Manassas, Virginia (1 projects) - Bridgeton, Missouri (1 projects) - Flushing, New York (1 projects) - Pound, Virginia (1 projects) This provider is available in 2 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/go-answer?verified=true#reviews) --- ### [Salesupply](https://clutch.co/profile/salesupply) #### 4.5 out of 5 star rating (7 reviews) - $10,000+ minimum project size - 250 - 999 employees - Nijmegen, Netherlands #### Services Provided - Allocation of Expertise by Percentage - 45% Customer Service Outsourcing - 55% Fulfillment #### Company description Salesupply is a Customer Service BPO specializing in Customer Support Outsourcing across various markets, offering services like multilingual customer service and logistics solutions. Reviewers highlight their strong project management, responsiveness, and ability to customize solutions, with an emphasis on operational efficiency and customer satisfaction. Approximately 100% of reviews are positive, praising their professional service and tailored customer care. [Visit Website](https://www.salesupply.com/ecommerce-fulfillment/?utm_source=Clutch&utm_medium=Profile) #### Reliable The feedback from the Editor-in-Chief of Billboard Italia highlights Salesupply's exceptional reliability in managing magazine distribution. Clients noted that all orders were handled smoothly, with a significant improvement over previous experiences using the national postal service, which faced numerous issues. The reviewer emphasized that Salesupply provided a seamless solution to overcome logistical challenges, underscoring their dependable service. Overall, the sentiment regarding reliability is highly positive, with no suggested areas for improvement. - Fulfillment Services for Media Company (4.0/5, Mar 5, 2026): They offer great reliability. Before Salesupply, the orders were managed directly by the internal team using the national postal service, with a lot of problems on both ends. With Salesupply we found an easy way to overcome those obstacles. [Read Full Review](https://clutch.co/go-to-review/salesupply/440686) #### Experience in 5 industries Salesupply has garnered positive feedback across multiple industries, including consumer products, eCommerce, retail, and media. Clients in consumer products praised their customer service and cultural fit. In eCommerce, they have been recognized for enhancing customer experience and operational efficiency, leading to increased satisfaction and sales. Retail partners highlighted their fulfillment capabilities, while media clients appreciated their reliability in distribution. Overall, Salesupply is well-suited for companies seeking robust customer service and logistics solutions across these sectors. [Read All Reviews](https://clutch.co/profile/salesupply?verified=true#reviews) ##### Consumer products & services Experience Salesupply demonstrates strong expertise in the Consumer Products & Services industry, particularly in providing effective customer service across multiple European markets. Clients appreciate their employee engagement and seamless integration, comparing their team to in-house colleagues. Positive customer feedback indicates the company's impact in enhancing client satisfaction. However, some clients note a lack of proactive communication regarding potential improvements, suggesting an opportunity for further collaboration. Overall, Salesupply is well-suited for businesses seeking reliable support in this sector. - 1 review for consumer products & services industry - Unknown avg. project cost - Customer Service Outsourcing for Consumer Products & Services Co (4.0/5, Oct 11, 2024): Salesupply provides outsourced customer service support for a consumer products and services company. The team is responsible for customer service in Germany, the UK, France, Italy, and Spain. [Read Full Review](https://clutch.co/go-to-review/salesupply/321573) ##### Other industries Experience Salesupply demonstrates strong expertise in the Other industries sector, particularly in enhancing customer experience and operational efficiency for e-commerce businesses. Clients have praised their tailored solutions, responsive project management, and effective communication, which led to improved customer satisfaction and loyalty. The company's strengths lie in their ability to align with client values and deliver customized support, making them a suitable partner for businesses seeking growth in international markets. - 1 review for other industries industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Support & Website Optimization for Clothing Company (5.0/5, Oct 4, 2024): Salesupply provides customer support services to a clothing firm. They've also optimized the client's e-commerce platform and implemented logistics and fulfillment solutions into their customer service systems. [Read Full Review](https://clutch.co/go-to-review/salesupply/319841) ##### Consumer Products Experience Salesupply has demonstrated strong expertise in the Consumer Products industry, particularly in fulfillment and customer service. Clients, such as Segway Europe BV, highlight their efficient handling of logistics, multilingual support, and quick response times. The company effectively reduces operational costs and enhances customer satisfaction through streamlined processes. Overall, feedback indicates that Salesupply is a reliable partner for businesses seeking to improve their supply chain and customer service capabilities in the Consumer Products sector. - 1 review for consumer products industry - Unknown avg. project cost - Outsourced Customer Service & Fulfillment for Segway (4.5/5, Sep 26, 2024): Salesupply provides outsourced customer service and fulfillment services for Segway. The team manages the client's logistics, order fulfillment, multilingual support, and customer satisfaction across Europe. [Read Full Review](https://clutch.co/go-to-review/salesupply/317724) ##### eCommerce Experience Salesupply has garnered positive feedback in the eCommerce sector, with clients highlighting their expertise in customer care and contact center services. Users commend their professionalism, responsiveness, and ability to adapt to growing business needs. The company has effectively supported international eCommerce operations, contributing to increased customer engagement and sales. Overall, Salesupply is considered a reliable partner for businesses looking to enhance their customer service infrastructure in the eCommerce industry. - 2 reviews for ecommerce industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Service Outsourcing for E-Commerce Platform (4.5/5, Jul 2, 2024): Salesupply provides customer service outsourcing for a B2C e-commerce company. The team is responsible for email and phone communication. [Read Full Review](https://clutch.co/go-to-review/salesupply/298034) - Call Center Services for B2B SaaS Company (5.0/5, Jul 10, 2024): Looking to expand their services in Slovakia, a B2B SaaS company hired Salesupply for their customer support services. The team focused on providing call center services. [Read Full Review](https://clutch.co/go-to-review/salesupply/299550) ##### Retail Experience Salesupply demonstrates strong expertise in the Retail industry, particularly in logistics and fulfillment services. A client noted a remarkable 200% sales increase facilitated by Salesupply's efficient handling of their incoming and outgoing goods. The provider's global warehousing capabilities and scalable solutions were pivotal in addressing the client's rapid growth. Overall, feedback highlights their responsiveness and problem-solving skills, although improved communication was suggested to enhance client awareness during challenges. - 1 review for retail industry - $50,000 – $199,999 avg. project cost - Fulfillment & Logistics Services for Online Retailer (4.5/5, Feb 17, 2023): Salesupply provides fulfillment services for an online retailer. The team is responsible for the complete logistics handling of the client's goods, both incoming and outgoing. [Read Full Review](https://clutch.co/go-to-review/salesupply/181515) ##### Media Experience Salesupply has demonstrated strong expertise in the Media industry, particularly in magazine distribution. A client from Billboard Italia praised their reliability and effective communication, noting a significant improvement in order management compared to previous methods. The provider's budget-friendly pricing and ability to handle distribution challenges smoothly have positively impacted their client’s sales outcomes. Overall, Salesupply's strengths in project management and responsiveness make them a compelling choice for businesses in the Media sector. - 1 review for media industry - Unknown avg. project cost - Fulfillment Services for Media Company (4.0/5, Mar 5, 2026): Salesupply provides distribution services for a media company. The team ships physical copies of the client's magazine to end customers. [Read Full Review](https://clutch.co/go-to-review/salesupply/440686) #### 4.1 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Salesupply's competitive pricing as a key factor in their selection, noting that it aligns well with their budgets while delivering good value for the cost. For instance, one client mentioned that Salesupply provided 'good value for cost' and another emphasized that their 'pricing fit our budget.' Overall, the sentiment is positive, with many clients appreciating the balance between cost and quality of service provided. [Read All Reviews](https://clutch.co/profile/salesupply?verified=true#reviews) - Less than $10,000 (1 reviews) - $50,000 to $199,999 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 4 countries - Italy (1 projects) - Netherlands (3 projects) - Poland (2 projects) - United States (1 projects) This provider is available in 1 time zone: - Eastern Standard Time (EST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/salesupply?verified=true#reviews) --- ### [Mindy Support](https://clutch.co/profile/mindy-support) #### 4.8 out of 5 star rating (37 reviews) - 1,000 - 9,999 employees - Limassol, Cyprus #### Services Provided - Allocation of Expertise by Percentage - 35% Customer Service Outsourcing - 35% Data Annotation Services - 30% Generative AI #### Company description Mindy Support is a Customer Service BPO providing multilingual call center solutions and outsourced customer support across Europe. Reviews highlight their strong project management, proactive communication, and adaptability, achieving a notable 100% positive feedback rate. They are praised for reducing response times and efficiently expanding market coverage, with 67% of reviewers emphasizing their excellent value for cost. [Visit Website](https://mindy-support.com/build-me-a-team/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Professional Client feedback consistently highlights Mindy Support's professionalism, with remarks on their timely communication and thoroughness. One client noted, 'They have been very consistent and professional throughout the process,' while another emphasized their 'quick response time and clear communication.' Overall, the sentiment regarding professionalism is overwhelmingly positive, with clients expressing satisfaction in both the quality of work delivered and the collaborative approach taken throughout their projects. - Data Labeling & Annotation for Fintech Firm (4.5/5, Sep 28, 2021): They have been very consistent and professional throughout the process. [Read Full Review](https://clutch.co/go-to-review/mindy-support/144559) - AI Data Annotation for IT Services Company (5.0/5, Jul 29, 2021): I'm impressed by Mindy's reliability, quick response time, and clear communication. They are real professionals. [Read Full Review](https://clutch.co/go-to-review/mindy-support/94449) - Prospect Research for Marketing and Tech Firm (5.0/5, May 22, 2019): Their professionalism impresses me. Their effective use of technology to make the time distance entirely irrelevant. [Read Full Review](https://clutch.co/go-to-review/mindy-support/107144) - Cloud Application Tech Support for Social Intranet Platform (5.0/5, May 18, 2020): After training and onboarding, the team began to work really well – professionally, independently and in a client-oriented way. They were very helpful, providing an effective team and helping us to arrange the process much earlier before we expected. Their knowledge of quality assurance processes and maintaining uninterrupted work helped us to set up operations very smoothly and on the high level. [Read Full Review](https://clutch.co/go-to-review/mindy-support/90293) #### 3 reviews mention Customer Service Outsourcing Customer Service Outsourcing for Home Technology Retailer 4.0/5 — Mindy Support provides customer service support for a home technology retailer's Dutch customers via the service hotline. The team answers incoming calls, clarifies customers' requests, and documents calls. - 1 of 3 Customer Service Outsourcing reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/mindy-support/334077) #### Experience in 11 industries Mindy Support has garnered positive feedback across various industries, particularly in Beauty, Automotive, eCommerce, and Financial Services. Clients commend their multilingual customer support, operational efficiency, and flexibility, resulting in enhanced customer experience metrics and increased productivity. The overall sentiment is favorable, highlighting their expertise in handling diverse customer needs and their capability to adapt to sector-specific challenges, making them a suitable partner for companies seeking reliable support in these industries. [Read All Reviews](https://clutch.co/profile/mindy-support?verified=true#reviews) ##### Beauty & Cosmetics Experience Mindy Support has received positive feedback from clients in the Beauty & Cosmetics industry, particularly for their multilingual customer support and strong project management. Their ability to enhance operational efficiency and scalability for premium brands like Monat Global demonstrates their expertise. Clients appreciate their proactive communication and commitment to quality assurance, making them a reliable partner for brands seeking to improve customer service across diverse European markets. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - Unknown avg. project cost - Multilingual Customer Service & Back-Office for Beauty Brand (5.0/5, Mar 18, 2025): Mindy Support provided multilingual call center and back-office services for a beauty brand. The team handled customer inquiries and supported data entry, order processing, account management, and refunds. [Read Full Review](https://clutch.co/go-to-review/mindy-support/360607) ##### Automotive Experience Mindy Support has received positive feedback in the Automotive industry, particularly for their customer service expertise. Clients, like the Customer Support Manager from International Car Mobility Services, highlight their efficiency, responsiveness, and alignment with company values. The service provided has led to high satisfaction ratings and measurable outcomes. Overall, Mindy Support's strengths in delivering timely and effective customer support make them a promising choice for businesses seeking enhanced service delivery in the Automotive sector. - 1 review for automotive industry - Unknown avg. project cost - Customer Service Outsourcing for Car Rental Company (4.5/5, Feb 26, 2025): Mindy Support provides customer support services for a car rental company. [Read Full Review](https://clutch.co/go-to-review/mindy-support/355529) ##### eCommerce Experience Mindy Support demonstrates strong expertise in the eCommerce industry, particularly in facilitating market expansion and customer support. Clients appreciate the well-organized project management, timely deliverables, and efficient onboarding process. Effective communication and good value for cost are frequently highlighted strengths. Overall, clients express satisfaction with their services, though there is a suggestion for improved training for support staff to enhance communication confidence. This feedback positions Mindy Support as a reliable partner for eCommerce businesses seeking growth. - 1 review for ecommerce industry - Unknown avg. project cost - Customer Service Outsourcing for Home Technology Retailer (4.0/5, Nov 27, 2024): Mindy Support provides customer service support for a home technology retailer's Dutch customers via the service hotline. The team answers incoming calls, clarifies customers' requests, and documents calls. [Read Full Review](https://clutch.co/go-to-review/mindy-support/334077) ##### Manufacturing Experience Mindy Support demonstrates strong expertise in the Manufacturing industry, particularly in delivering high-quality labeling services for AI and deep learning projects. Clients commend their effective communication and responsiveness, noting significant improvements in project outcomes. The overall sentiment is positive, with clients feeling satisfied with the quality of service and the efficiency of collaboration. This makes Mindy Support a suitable choice for companies seeking reliable support in manufacturing-related AI initiatives. - 2 reviews for manufacturing industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Back-Office Services for Industrial Automation Company (5.0/5, Feb 18, 2021): Mindy Support provides ongoing back-office services for a software company, helping them with their AI-based product.  [Read Full Review](https://clutch.co/go-to-review/mindy-support/73064) - Labeling for AI Vision Platform (5.0/5, Mar 16, 2021): Mindy Support provides labeling for an AI vision platform. The client needed labels to train learning models deeper. [Read Full Review](https://clutch.co/go-to-review/mindy-support/98051) ##### IT Services Experience Mindy Support has received positive feedback for its expertise in data annotation and customer support within the IT Services industry. Clients commend their high accuracy rates, timely delivery, and effective communication. Key strengths include customization capabilities and a strong commitment to client satisfaction. Overall sentiment indicates that Mindy Support is a reliable partner, particularly for companies seeking quality data services and responsive customer support. - 5 reviews for it services industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Data Annotation Services for Agriculture Technology Company (4.5/5, Oct 18, 2021): Mindy Support provided data annotation services for an agriculture technology startup. They were tasked with annotating images to allow the client's AI model to replicate human tasks. [Read Full Review](https://clutch.co/go-to-review/mindy-support/38221) - Annotation Services for Computer Vision Startup (4.5/5, May 27, 2021): Mindy Support provided image annotation services for a computer vision startup, which needed to develop their AI algorithms. The startup provided basketball training photos, and the team annotated them. [Read Full Review](https://clutch.co/go-to-review/mindy-support/38338) - Customer Support Services for Walking App (5.0/5, Apr 9, 2020): Mindy Support provides customer support services for a walking app when the customers reach out via the app and log support tickets. [Read Full Review](https://clutch.co/go-to-review/mindy-support/55386) - BPO Services for Data Labeling Platform (4.0/5, May 7, 2021): Mindy Support provides data collection services for a data labeling platform. The team is tasked with sourcing 1,000 datasets for two types of protocols for the client. [Read Full Review](https://clutch.co/go-to-review/mindy-support/143225) - Data Annotation Services for Cloud Security Solutions Co (5.0/5, Oct 11, 2024): Mindy Support provides data annotation services for a cloud security solutions company. The team is responsible for annotating person detection and license plate data on the client's CV training data. [Read Full Review](https://clutch.co/go-to-review/mindy-support/321756) ##### Engineering Experience Mindy Support has demonstrated significant expertise in the Engineering sector, particularly in supporting map creation for companies such as Atlatec/Bosch. Clients appreciate their strong project management, flexibility, and quick responsiveness to requirements. The team effectively managed complex tasks, ensuring timely delivery and maintaining a low error rate. Overall, their alignment with client values and ability to provide good value for cost positions them as a strong candidate for Engineering projects. - 1 review for engineering industry - Unknown avg. project cost - Data Annotation Services for Mapping Company (4.5/5, Sep 13, 2024): Mindy Support provides data annotation services for a mapping company. The team uses the client's software to determine, annotate, and correct map elements. [Read Full Review](https://clutch.co/go-to-review/mindy-support/314125) ##### Software Experience Mindy Support demonstrates strong expertise in data annotation and customer support, particularly in the software industry. Clients consistently praise their flexibility, responsiveness, and commitment to quality, which have significantly improved project outcomes. Their ability to adapt to specific needs and provide effective solutions has garnered positive sentiment, making them a reliable option for businesses seeking efficient software services. However, some clients note areas for improvement in communication regarding project specifications. - 10 reviews for software industry - 7 reviews are 5 stars - Less than $10,000 avg. project cost - Annotation Service for AI Development Company (5.0/5, Dec 14, 2021): Mindy Support was tasked with annotating images and video clips for an AI development company. The vendor was hired for their customer oriented attitudes and good-quality demos. [Read Full Review](https://clutch.co/go-to-review/mindy-support/6782) - Data Annotation Services for AI Software Dev Startup (5.0/5, May 24, 2022): Mindy Support provided data annotation services for an AI software development startup. The team assisted with various project pipelines, handling polygons, 3D bounding boxes, binary questions, and the like. [Read Full Review](https://clutch.co/go-to-review/mindy-support/20175) - Data Annotation Services for Computer Software Company (4.0/5, Oct 5, 2021): Mindy Support is providing data annotation services to a computer software company focused on videos, texts, and digital texts. They help label the data of the client's customers as accurately as possible. [Read Full Review](https://clutch.co/go-to-review/mindy-support/25394) - Data & Image Annotation for AI Software Company (4.5/5, May 21, 2021): Mindy Support provides data annotation support for a smart parking platform. They help the client with data and image annotation tasks to help improve their machine learning models. [Read Full Review](https://clutch.co/go-to-review/mindy-support/32329) - Data Labeling for B2B Enterprise SaaS Company (5.0/5, Apr 26, 2020): Mindy Support provided image and video data labeling for training machine learning algorithms.  [Read Full Review](https://clutch.co/go-to-review/mindy-support/70276) - Annotation Service for Speech Assistive Technology Startup (4.5/5, Jul 2, 2021): Mindy Support offers annotation services for a speech assistive technology startup. The service is expected to help the company catch up to their rapidly increasing app users.   [Read Full Review](https://clutch.co/go-to-review/mindy-support/71931) - AI Data Annotation for IT Services Company (5.0/5, Jul 29, 2021): Mindy Support is annotating an IT service company's AI data. Their goal is to manage and maintain a reliable and efficient workload for the client.  [Read Full Review](https://clutch.co/go-to-review/mindy-support/94449) - BPO Services for Technology Startup (5.0/5, Mar 17, 2021): Mindy Support supported a technology startup by testing their app. They were tasked to perform physical activities while using the client's app in order to collect the necessary data for the project. [Read Full Review](https://clutch.co/go-to-review/mindy-support/99869) - LiDAR-Annotation for Autonomous Vehicle Company (5.0/5, Mar 18, 2021): Mindy Support was tasked with generating two LiDAR-Annotation systems for an analytics and annotation platform.  [Read Full Review](https://clutch.co/go-to-review/mindy-support/101355) - Call Center Services for Software Company (5.0/5, Jun 21, 2024): A software company has hired Mindy Support to set up their customer support teams for customer care and billing issues. The team has managed the recruitment process and hired the necessary candidates. [Read Full Review](https://clutch.co/go-to-review/mindy-support/295995) ##### Research Experience Mindy Support has received positive feedback from clients in the Research industry, particularly for their expertise in manual annotation of microscopy videos. Clients commend the efficient recruitment of skilled operators and the company's responsiveness to feedback, which enhances project outcomes. The consistent communication and quick turnaround times have also been highlighted as strengths. Overall, Mindy Support demonstrates a strong capability to deliver quality results, making them a suitable partner for research-focused projects. - 1 review for research industry - $10,000 – $49,000 avg. project cost - Cell Tracking for Research Institute (4.5/5, Dec 15, 2021): A research institute wanted to develop a solution that would allow them to manually tracking of cells in microscopy videos. They partnered with Mindy Support to provide the solutions to achieve those goals. [Read Full Review](https://clutch.co/go-to-review/mindy-support/6858) ##### Arts, entertainment & music Experience Mindy Support has demonstrated significant expertise in the Arts, entertainment, and music industry, exemplified by their collaboration with Eidos-Montréal on a critical annotation project. Clients highlighted the impressive quality of work and rapid project completion, resulting in a notable improvement in model accuracy. The effective communication and seamless workflow further underscore their strengths as a reliable partner. Overall, Mindy Support is well-suited for projects seeking high-quality support in the Arts, entertainment, and music sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Annotation Assistance for Video Game Developer (5.0/5, Dec 9, 2021): Mindy Support is tasked with assisting a video game developer with an annotation project. The vendor is required to improve the accuracy of an internal classification model. [Read Full Review](https://clutch.co/go-to-review/mindy-support/6482) ##### Financial services Experience Mindy Support demonstrates strong expertise in the Financial services industry, particularly in assisting FinTech firms with data labeling and annotation for machine learning models. One client highlighted their consistent professionalism and efficiency, resulting in improved model accuracy exceeding 90%. The daily workflow and communication practices were effective, indicating a reliable partnership. Overall, Mindy Support is well-suited for businesses in the Financial services sector seeking to enhance their data processing capabilities. - 1 review for financial services industry - $10,000 – $49,000 avg. project cost - Data Labeling & Annotation for Fintech Firm (4.5/5, Sep 28, 2021): A fintech firm has hired Mindy Support to label and annotate data that's used to train their machine learning (ML) models.  [Read Full Review](https://clutch.co/go-to-review/mindy-support/144559) ##### Utilities Experience Mindy Support has demonstrated significant expertise in providing annotation services tailored for the Utilities industry, particularly for projects involving smart technology and data management. Clients have praised their straightforward communication, adherence to deadlines, and high-quality output that alleviates internal resource burdens. The proactive project management and efficient workflow have contributed positively to clients' operational capacities, making Mindy Support a strong candidate for businesses seeking reliable support in the Utilities sector. - 1 review for utilities industry - Less than $10,000 avg. project cost - Data Annotation Services for IT Company (4.5/5, May 31, 2021): Mindy Support provides data annotation services to an IT company. The team annotates the client's training materials which are all integrated into their neural networks.  [Read Full Review](https://clutch.co/go-to-review/mindy-support/40208) ##### Gaming Experience Mindy Support has demonstrated strong expertise in the Gaming industry, particularly in providing 24/7 customer support for AR-gaming systems. Clients highlight their professional staff, competitive pricing, and effective project management. With a 100% customer satisfaction rating and proactive feedback mechanisms, Mindy Support is well-regarded for enhancing client availability and responsiveness. Their positive and helpful approach, combined with tailored training for agents, makes them a promising partner for businesses seeking reliable support in the Gaming sector. - 1 review for gaming industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support for Interactive Gaming Platform (5.0/5, May 10, 2021): Mindy Support provides customer support services for a gaming platform. They have deployed four team members to support the client's 24/7 customer care. [Read Full Review](https://clutch.co/go-to-review/mindy-support/144649) ##### Other Industry Experience Mindy Support has received positive feedback for its expertise in delivering high-quality data labeling services within the Other Industry sector. Clients appreciate their effective communication and ability to meet tight deadlines, which significantly impacts project outcomes. The partnership has led to successful collaborations in data collection, demonstrating reliability and commitment to quality. Overall, Mindy Support is seen as a trustworthy partner for projects requiring efficient and dependable data solutions. - 1 review for other industry industry - 1 review is 5 stars - Unknown avg. project cost - Data Analysis for Crowdsourcing Company (5.0/5, Mar 9, 2021): A crowdsourcing company needed a partner to analyze satellite imagery of different drive-thrus for a client. They chose Mindy Support to be that partner. [Read Full Review](https://clutch.co/go-to-review/mindy-support/91571) ##### Construction Experience Mindy Support has demonstrated strong expertise in the construction sector, particularly in providing timely and accurate image annotation services. Clients have praised their professionalism, flexibility, and effective project management, highlighting quick communication and adaptability to changing timelines. The overall sentiment from the construction industry reflects a high satisfaction with the quality of deliverables and the ease of collaboration, indicating that Mindy Support is a suitable partner for construction-related projects. - 1 review for construction industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Image Annotation for Construction Technology Provider (5.0/5, Feb 4, 2021): Mindy Support provided custom software development for a construction technology provider. They produced an image annotation for the client's research project. [Read Full Review](https://clutch.co/go-to-review/mindy-support/57306) ##### Healthcare Experience Mindy Support has demonstrated strong expertise in the Healthcare sector, particularly in medical image analysis. Clients commend their efficient collaboration, timely communication, and the ability to provide qualified clinicians for annotation tasks. The company's proactive project management and attention to detail have led to successful project outcomes, significantly enhancing clients' product portfolios. Overall, Mindy Support is praised for their professionalism and effective integration into clients' workflows, making them a reliable choice for healthcare projects. - 1 review for healthcare industry - 1 review is 5 stars - Unknown avg. project cost - Staff Augmentation for Medical Imaging Software Startup (5.0/5, Jul 14, 2020): Mindy Support augmented the staff of a medical imaging software company. The team found clinicians that would fit into the client's requirements for annotating medical images. [Read Full Review](https://clutch.co/go-to-review/mindy-support/135241) ##### Advertising & marketing Experience Mindy Support demonstrates strong expertise in the Advertising and marketing sector, particularly in B2B lead generation through platforms like LinkedIn. Clients commend their professionalism and effective communication technology, which enhance collaboration across distances. The impact of their work is notable, with direct contributions to business growth. Overall, their proactive approach and willingness to adapt to client needs signify a strong fit for companies seeking reliable marketing support. - 1 review for advertising & marketing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Prospect Research for Marketing and Tech Firm (5.0/5, May 22, 2019): Mindy Support provides prospect research to drive business development for a marketing and tech group. They focus on LinkedIn and other B2B platforms to find, target, and establish leads. [Read Full Review](https://clutch.co/go-to-review/mindy-support/107144) ##### Information technology Experience Mindy Support has received positive feedback for its expertise in providing cost-effective customer service and tech support within the Information Technology industry. Clients highlight their professionalism, ability to meet deadlines, and contractual flexibility as key strengths. The company has successfully improved client satisfaction and operational efficiency through dedicated support teams. While there are minor recruitment challenges noted, the overall sentiment remains favorable, indicating that Mindy Support is a solid choice for businesses seeking reliable IT service partnerships. - 3 reviews for information technology industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Market Research for Recruitment Tech Company (5.0/5, Aug 30, 2019): Mindy Support conducted market research as part of a large project to populate user information into Salesforce. They also provided administrative assistance relating to the effort. [Read Full Review](https://clutch.co/go-to-review/mindy-support/35495) - Cloud Application Tech Support for Social Intranet Platform (5.0/5, May 18, 2020): Mindy Support provides tech support and lead conversion efforts for a social intranet and community platform. They help with labor-intensive work and analyze incoming tickets, answering some of them. [Read Full Review](https://clutch.co/go-to-review/mindy-support/90293) - BPO for Consumer Goods Marketplace (5.0/5, Jun 16, 2020): Mindy Support manages customer service tickets for a consumer goods marketplace. They handle level-one and -two complaints and moderate items listed for sale. [Read Full Review](https://clutch.co/go-to-review/mindy-support/113299) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Mindy Support's competitive pricing and overall value for money. For instance, one client from Monat Global noted their selection was based on 'good value for cost,' while another from International Car Mobility Services emphasized that 'pricing fit our budget.' Overall, the sentiment is positive, with many clients appreciating the quality of service relative to the costs involved, albeit with occasional suggestions for improved pricing transparency. [Read All Reviews](https://clutch.co/profile/mindy-support?verified=true#reviews) - Less than $10,000 (13 reviews) - $10,000 to $49,000 (7 reviews) - $50,000 to $199,999 (2 reviews) --- ### [BPO Hive LLC](https://clutch.co/profile/bpo-hive) #### 4.9 out of 5 star rating (11 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Cairo, Egypt #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description BPO Hive LLC is a Customer Service BPO providing services such as call center outsourcing, data entry, and back-office support. Reviewers consistently praise their cost-effective solutions, with a strong alignment to company values, leading to improved efficiency and reduced operational disruptions. Notably, 100% of reviews highlight their effective project management and responsiveness, contributing to an impressive customer satisfaction rate. [Visit Website](https://bpohive.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 3 reviews mention Customer Service Outsourcing Virtual Receptionist Services for Retail Company 5.0/5 — BPO Hive LLC provides virtual receptionist services for a retail company. The team answers all incoming calls, manages call forwarding, takes messages, and handles customer inquiries and sales opportunities. - 3 of 3 Customer Service Outsourcing reviews are 5 stars - 3 new reviews for Customer Service Outsourcing in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/bpo-hive/418151) #### Experience in 7 industries BPO Hive LLC has demonstrated strong expertise across various industries, including Information Technology, Retail, Energy & Natural Resources, Contracting, Real Estate, and Financial Services. Clients commend their responsiveness, professionalism, and commitment to quality, often highlighting improvements in lead conversion rates, customer service efficiency, and operational support. Overall, BPO Hive LLC is well-suited for clients seeking reliable partnerships in lead generation, customer service, and operational management, particularly in sectors demanding high adaptability and efficiency. [Read All Reviews](https://clutch.co/profile/bpo-hive?verified=true#reviews) ##### Contracting Experience BPO Hive LLC has demonstrated exceptional expertise in the Contracting industry, particularly in streamlining back-office operations for clients like 29Metals. Their strengths include high accuracy in order processing (99.8%) and significant reductions in supplier onboarding time (40%). Clients commend their adaptability and quality control, which support business growth and compliance standards. Overall, BPO Hive LLC is regarded as a reliable partner that aligns with client values and effectively enhances operational efficiency. - 1 review for contracting industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back-Office Support for Mining Company (5.0/5, Nov 4, 2025): BPO Hive LLC provided back-office support for a mining company. They managed communications and relationships with the client's network of retailers, vetted new suppliers, and ensured compliance with standards. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/417645) ##### Energy & natural resources Experience BPO Hive LLC has demonstrated substantial expertise in the Energy & natural resources sector, particularly in solar energy consulting. Clients commend their proactive project management, effective lead generation, and commitment to quality appointments. The company’s ability to adapt strategies based on feedback and maintain clear communication has led to improved conversion rates and enhanced efficiency. Overall, BPO Hive LLC is viewed as a reliable partner for businesses in the Energy & natural resources industry seeking to optimize lead management. - 1 review for energy & natural resources industry - Less than $10,000 avg. project cost - Call Center Services for Solar Energy Consultancy (4.0/5, Nov 4, 2025): BPO Hive LLC provides call center services for a solar energy consultancy. They handle outbound and inbound calls to qualify potential leads, schedule appointments, and enter lead data into a CRM system. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/417777) ##### Chemicals & Biotechnology Experience BPO Hive LLC has demonstrated strong capabilities in the Chemicals & Biotechnology sector, particularly noted for its high accuracy in data entry and effective customer service. Clients appreciate their proactive communication and organized project management, which consistently meets deadlines. The ability to adapt to shifting priorities and resolve issues promptly has earned positive feedback, highlighting their commitment to quality and efficiency. Overall, BPO Hive LLC is well-suited for businesses seeking reliable support in managing chemical data and customer interactions. - 1 review for chemicals & biotechnology industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Chemical Safety Company (5.0/5, Nov 6, 2025): BPO Hive LLC provides data entry and call center services for a chemical safety company. The team is responsible for data entry tasks, including renaming, splicing, and QA. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/418076) ##### Retail Experience BPO Hive LLC has received positive feedback from clients in the retail sector, highlighting their expertise in virtual receptionist services. Clients appreciate their ability to prioritize sales opportunities and enhance communication efficiency, resulting in fewer missed calls and improved organizational flow. The company's responsiveness and alignment with client values further reinforce their strong fit for retail businesses seeking to streamline operations and focus on production. - 1 review for retail industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Virtual Receptionist Services for Retail Company (5.0/5, Nov 6, 2025): BPO Hive LLC provides virtual receptionist services for a retail company. The team answers all incoming calls, manages call forwarding, takes messages, and handles customer inquiries and sales opportunities. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/418151) ##### Real estate Experience BPO Hive LLC has received positive feedback from a COO of a real estate company, highlighting their expertise in providing high-quality overseas staffing and talented appointment setters. Clients appreciate their value for cost, cultural fit, and effective communication. The company successfully met KPIs and demonstrated strong project management capabilities. Overall, the sentiment is highly favorable, indicating that BPO Hive LLC is a reliable partner for real estate businesses seeking efficient call center solutions. - 1 review for real estate industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Real Estate Company (5.0/5, Jul 28, 2023): BPO Hive LLC provides call center services for a real estate company. The vendor provides competent appointment setters and staff that handle outbound calls to North America. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/220184) ##### Information technology Experience BPO Hive LLC has received positive feedback in the Information Technology sector, particularly for their lead validation services. Clients appreciate their high ratings, flexibility, and commitment, highlighting a 15% conversion rate achieved through their outsourced teleagents. The firm's responsiveness and professionalism have been noted as key strengths, making them an excellent choice for businesses seeking reliable IT solutions. Overall, their ability to deliver quality services aligns well with client needs, positioning them as a strong fit in the industry. - 1 review for information technology industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for CAD Solution Provider (5.0/5, Feb 19, 2026): BPO Hive LLC provides call center services for a CAD solution provider. The team helps the client validate and prequalify leads through outbound calls. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/437309) ##### Financial services Experience BPO Hive LLC has proven to be a valuable partner for financial services like Bitcoin Depot, showcasing expertise in outbound sales. Clients commend their ability to rapidly scale operations and deliver measurable results, such as increased sales pipelines. The firm is recognized for clear communication and effective project management, operating seamlessly as an extension of clients' teams. Overall sentiment indicates strong client satisfaction, making BPO Hive a compelling choice for financial services seeking consistent performance and reliable execution. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Sales Outsourcing Services for Cryptocurrency Company (5.0/5, Nov 13, 2025): BPO Hive LLC provides sales outsourcing services for a cryptocurrency company. The team is responsible for managing outbound sales from lead generation to sales closure. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/419739) ##### Consulting Experience BPO Hive LLC has received positive feedback in the Consulting industry for its expertise in talent acquisition and operational support. Clients highlight their effective communication, timely delivery, and alignment with company values. Their ability to provide insightful feedback during candidate interviews is particularly valued. However, some clients suggest that while BPO Hive excels in general skill set recruitment, a more specialized approach could further enhance their offerings. Overall, the sentiment indicates a strong fit for businesses seeking comprehensive support in building teams. - 1 review for consulting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Recruitment Services for Management Consulting Firm (5.0/5, Jul 28, 2023): BPO Hive LLC located, recruited, and trained talent for a management consulting firm. The team also developed strategies for roles and responsibilities, as well as systems to ensure quality operations. [Read Full Review](https://clutch.co/go-to-review/bpo-hive/220732) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight BPO Hive LLC's exceptional value for money, citing their competitive pricing and alignment with budgetary constraints. For instance, the Regional Marketing Manager of ZWSOFT emphasized the company's 'good value for cost' and flexibility. Similarly, the CEO of Chemical Safety International noted that BPO Hive LLC provided a 'great culture fit' and 'good value for cost.' Overall, client sentiment is overwhelmingly positive regarding the cost-effectiveness and quality of services provided. [Read All Reviews](https://clutch.co/profile/bpo-hive?verified=true#reviews) - $50,000 to $199,999 (3 reviews) - $10,000 to $49,000 (2 reviews) - Less than $10,000 (1 reviews) #### Completed projects in 4 countries - Australia (3 projects) - Canada (1 projects) - United Arab Emirates (1 projects) - United States (2 projects) This provider is available in 1 time zone: - Eastern European Time (EET) This provider is fluent in 2 languages: - English - Arabic [View Reviews](https://clutch.co/profile/bpo-hive?verified=true#reviews) --- ### [OWORKERS](https://clutch.co/profile/oworkers) #### 4.5 out of 5 star rating (2 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Plovdiv, Bulgaria #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Customer Service Outsourcing - 25% Data Annotation Services - 10% Finance & Accounting Outsourcing (FAO) - 15% Staffing #### Company description OWORKERS is a BPO company specializing in document verification and app monitoring services across various regions. Reviews indicate a high level of satisfaction with their problem-solving abilities and quick feedback, with 100% of reviewers highlighting their effective communication and decision-making. Clients appreciate their ownership and dedication, with no significant areas for improvement mentioned. [Visit Website](https://oworkers.com/) #### High-quality work Clients consistently highlight OWORKERS' high-quality work, particularly their effective problem-solving abilities and quick decision-making. One client praised their capacity to set up a BPO team within three weeks, emphasizing their impressive responsiveness. Another noted the significant improvement in monitoring coverage and user experience for their live streaming app, attributing this success to OWORKERS' dedication and ownership. Overall, feedback indicates strong satisfaction with the quality of services provided. #### Experience in 2 industries OWORKERS has demonstrated expertise primarily in the Regtech and Information Technology sectors. In the Regtech industry, they excelled in swiftly establishing a BPO team for document verification, receiving commendations for problem-solving and efficient communication. In Information Technology, their monitoring services for a global live streaming app effectively improved moderation coverage and user experience. Overall, feedback highlights their quick responsiveness and ownership, making them a suitable partner for clients in both industries. [Read All Reviews](https://clutch.co/profile/oworkers?verified=true#reviews) ##### IT Services Experience OWORKERS has received positive feedback for their expertise in setting up BPO teams and document verification processes within the EU. Clients highlight their problem-solving abilities, prompt communication, and effective decision-making. The company's strengths lie in their quick responsiveness and capability to meet project timelines, demonstrating a strong impact in the IT Services industry. Overall, OWORKERS is viewed as a reliable partner for businesses seeking efficient IT service solutions. - 1 review for it services industry - Unknown avg. project cost - BPO Services for RegTech Company (4.0/5, Sep 27, 2022): OWORKERS provides BPO services for a regulatory technology company. They've helped the client set up a BPO team consisting of 15 people. Their task is to process various types of documents on a 24/7 basis. [Read Full Review](https://clutch.co/go-to-review/oworkers/159937) ##### Information technology Experience Oworkers has demonstrated significant expertise in app monitoring and moderation for the live streaming sector, particularly for global platforms like Hakuna. Clients have praised their commitment to improving service quality and user safety, with effective 24/7 monitoring across various regions. The company's proactive approach and strong communication facilitate seamless collaboration, highlighting their strengths in operational ownership and performance accountability. Overall, Oworkers is well-positioned as a reliable partner in the Information Technology industry for projects requiring robust moderation solutions. - 1 review for information technology industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Application Management Services for Live Streaming Platform (5.0/5, May 20, 2020): Oworkers provided application management services for a live streaming platform. The team is responsible for monitoring the application across various regions. [Read Full Review](https://clutch.co/go-to-review/oworkers/91964) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients have expressed satisfaction with Oworkers' pricing, highlighting their competitive rates and strong value for money. One client noted they chose Oworkers based on their ability to solve problems quickly and effectively, which justified the cost. Another client emphasized the improvement in service quality and monitoring coverage, indicating that the investment led to significant operational enhancements. Overall, the sentiment leans positively towards the company's cost-effectiveness and service delivery. [Read All Reviews](https://clutch.co/profile/oworkers?verified=true#reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 2 countries - Estonia (1 projects) - South Korea (1 projects) This provider is available in 11 time zones: - Middle East Time (MET) - Greenwich Mean Time (GMT) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Mountain Standard Time (MST) - Singapore Standard Time (SGT) - Universal Coordinated Time (UTC) This provider is fluent in 30 languages: - Arabic - Bulgarian - Cantonese - Croatian - Czech - Danish - Dutch - English - Filipino - Finnish - French - German - Hindi - Hungarian - Italian - Japanese - Korean - Mandarin - Norwegian - Polish - Portuguese - Romanian - Russian - Slovakian - Spanish - Swedish - Thai - Turkish - Ukrainian - Vietnamese [View Reviews](https://clutch.co/profile/oworkers?verified=true#reviews) --- ### [ROI CX Solutions](https://clutch.co/profile/roi-cx-solutions) #### 4.8 out of 5 star rating (4 reviews) - $50,000+ minimum project size - 1,000 - 9,999 employees - American Fork, UT #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 20% Customer Service Outsourcing - 10% Data Annotation Services - 15% Finance & Accounting Outsourcing (FAO) - 5% HR Outsourcing #### Company description ROI CX Solutions specializes in Customer Service Outsourcing, providing services such as Call Center Solutions and Customer Support Services. The company has received positive feedback, with clients appreciating their timely delivery and effective communication. Approximately 100% of reviewers noted improved responsiveness and project management under new leadership, highlighting their commitment to client satisfaction. [Visit Website](http://roicallcentersolutions.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 1 review mentions Customer Service Outsourcing Customer Service Outsourcing for Jewelry Retailer 5.0/5 — ROI CX Solutions provides ongoing customer support services for a jewelry retailer. The team is responsible for assessing tickets, setting priorities, resolving issues, and escalating them when necessary. - 1 of 1 Customer Service Outsourcing reviews are 5 stars - 1 new review for Customer Service Outsourcing in past 6 months - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/roi-cx-solutions/430758) #### Experience in 4 industries ROI CX Solutions has demonstrated expertise across several industries, including retail, medical, hospitality & leisure, and consumer products & services. Clients praised their responsiveness, professionalism, and ability to enhance operational efficiency. In retail, they excelled in issue resolution and communication. In medical, they improved patient experience and call handling metrics. In hospitality, they showcased flexibility and cost management, while in consumer products, they significantly reduced response times and elevated customer satisfaction. Overall, their strengths align well with organizations seeking effective support solutions in these sectors. [Read All Reviews](https://clutch.co/profile/roi-cx-solutions?verified=true#reviews) ##### Hospitality & leisure Experience ROI CX Solutions has demonstrated significant expertise in the Hospitality & Leisure industry, particularly in optimizing staffing and reducing costs for their clients. Their impressive flexibility and commitment to meeting client needs contribute positively to project outcomes, as noted by the Director of a hospitality firm. The consistent delivery of new hires and effective communication further solidifies their strength in providing value within this sector, making them a strong candidate for businesses seeking reliable support. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Staffing & Call Center Services for Event Company (5.0/5, Jan 16, 2026): ROI CX Solutions provided staffing and call center services for an event company. The team's goals were to support inbound interactions to lower costs and add flexibility for the client. [Read Full Review](https://clutch.co/go-to-review/roi-cx-solutions/430409) ##### Retail Experience ROI CX Solutions has received positive feedback from clients in the Retail industry, particularly in terms of their ability to assess and prioritize support tickets effectively. Clients like Kendra Scott appreciate the company's strong communication and project management capabilities, noting timely responses and a culture fit. Their expertise has led to improved issue resolution and trust, indicating a strong impact on their clients' operations. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Jewelry Retailer (5.0/5, Jan 19, 2026): ROI CX Solutions provides ongoing customer support services for a jewelry retailer. The team is responsible for assessing tickets, setting priorities, resolving issues, and escalating them when necessary. [Read Full Review](https://clutch.co/go-to-review/roi-cx-solutions/430758) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight ROI CX Solutions' competitive pricing and strong value for money. One client noted that their pricing fit the budget while providing excellent service, leading to improved operational efficiency and cost reductions. Another client emphasized the good value relative to costs, particularly in managing call center operations effectively. Overall, sentiment regarding cost-effectiveness is positive, with clients appreciating the balance of quality service and affordability. [Read All Reviews](https://clutch.co/profile/roi-cx-solutions?verified=true#reviews) - $50,000 to $199,999 (1 reviews) #### Very responsive ROI CX Solutions is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Enshored](https://clutch.co/profile/enshored) #### 4.8 out of 5 star rating (11 reviews) - $50,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 30% Content Moderation Services - 30% Customer Service Outsourcing - 5% Data Annotation Services - 5% PEO/Employee Leasing - 5% Sales Outsourcing - 5% Social Media Marketing #### Company description Enshored is a Customer Support Outsourcing company specializing in back office support and frontline customer service. Reviewers consistently praise Enshored's proactive project management and ability to tailor services to specific needs, achieving a service level agreement fulfillment rate of over 90%. No areas for improvement were noted, underscoring a high level of client satisfaction. [Visit Website](https://www.enshored.com/solutions/?utm_source=clutch.co&utm_medium=referral) #### Well-organized projects Clients consistently express satisfaction with Enshored's project organization and management. One client noted their 'phenomenal' project management and effective communication, highlighting a structured approach with regular business reviews. Another client praised Enshored for proactively suggesting projects and efficiently scaling support teams. Overall, feedback indicates a strong sentiment towards Enshored's ability to handle projects well, maintain quality control, and foster effective collaboration. - Task Automation & Data Gathering for Fintech Company (5.0/5, Nov 19, 2021): Enshored’s project management is phenomenal. I have no qualms about their performance and communication. In terms of tools, we use spreadsheets and PowerPoint presentations. For communication, we have a weekly, monthly, and quarterly business review that allows me to understand how we’re filling our capacity, what projects we have, and what questions they have. [Read Full Review](https://clutch.co/go-to-review/enshored/69659) #### Experience in 9 industries Enshored has demonstrated strong expertise in multiple industries including Arts, Entertainment & Music, Supply Chain, Logistics, Information Technology, Hospitality, Advertising, Education, Financial Services, and Business Services. Clients consistently commend their adaptability, cost-effectiveness, and quality of support, particularly in customer service and back-office operations. The overall sentiment indicates high satisfaction with their integration and project management capabilities, making them a suitable choice for companies seeking reliable BPO solutions across diverse sectors. [Read All Reviews](https://clutch.co/profile/enshored?verified=true#reviews) ##### Arts, entertainment & music Experience Enshored has demonstrated considerable expertise in the Arts, entertainment, and music industry by providing effective BPO services, particularly in customer support for Skybound Entertainment. Their ability to seamlessly integrate with client operations, manage ticketing systems, and support product launches has strengthened client relationships and enhanced customer satisfaction. Clients appreciate Enshored's adaptability and commitment to aligning with brand values, making them a reliable partner for organizations seeking to enhance audience engagement and operational efficiency in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - BPO & Email Support Services for Multi-Content Platform (5.0/5, Feb 5, 2025): Enshored provides BPO services for a multi-content platform. The team offers email ticket support for inbound and outbound customer interactions and helps with the client's Kickstarter campaigns. [Read Full Review](https://clutch.co/go-to-review/enshored/349313) ##### Supply Chain, Logistics, and Transport Experience Enshored has demonstrated strong expertise in the Supply Chain, Logistics, and Transport industry, particularly in providing back office support to international freight forwarders. Clients have reported increased productivity and improved workflows due to tailored solutions. Positive feedback highlights Enshored's responsiveness and ability to meet specific operational needs effectively. Overall, their capacity to alleviate hiring burdens and enhance operational efficiency positions them as a valuable partner for businesses in this sector. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back Office Outsourcing for Freight Forwarding Company (5.0/5, Oct 25, 2023): An internal freight forwarding company has hired Enshored to lessen the hiring burden. The team has developed a back-office support system to streamline operations ad work on data entry. [Read Full Review](https://clutch.co/go-to-review/enshored/244129) ##### Information technology Experience Enshored has demonstrated significant expertise in the Information Technology industry by effectively managing back office administration and customer service tasks. Clients highlight their proactive approach, independence, and ability to meet service level agreements consistently. The company's strong performance and ownership in project delivery have garnered positive sentiment, making them a valuable partner for businesses seeking reliable outsourcing solutions in tech-driven environments. - 1 review for information technology industry - $200,000 – $999,999 avg. project cost - Back-Office Outsourcing for Rental Property Management Co (4.5/5, Oct 25, 2023): Enshored offers back-office and customer support services for a rental property management company. The tasks include data entry, updating accounts, processing payments, and providing phone and email support. [Read Full Review](https://clutch.co/go-to-review/enshored/243904) ##### Advertising & marketing Experience Enshored has proven to be a valuable partner for marketing companies, offering expertise in demand generation, market research, and digital asset creation. Clients commend their strong project management and flexibility, leading to significant cost savings and improved service affordability. The company's ability to scale support as needed is highlighted as a key strength, although clearer communication about their service offerings is suggested for improvement. Overall, Enshored is well-positioned to assist businesses in the Advertising & marketing industry. - 1 review for advertising & marketing industry - 1 review is 5 stars - Unknown avg. project cost - BPO for Marketing Company (5.0/5, Sep 5, 2023): Enshored helps a marketing company execute different activities to streamline their processes. The team’s support includes market and targeting research, SEO work, and asset creation for marketing campaigns. [Read Full Review](https://clutch.co/go-to-review/enshored/230357) ##### Software Experience Enshored has received positive feedback in the Software industry for its customer service support capabilities, particularly for SaaS companies seeking 24/7 assistance. Clients commend the team for their patience and effective communication, enhancing customer satisfaction. Their adaptability and commitment to uninterrupted service during challenges have been highlighted as key strengths. Overall, Enshored is viewed as a reliable partner that supports software upgrades and is eager to expand its service offerings, making them a strong fit for businesses in need of dedicated support. - 1 review for software industry - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for SaaS Startup (4.5/5, Nov 8, 2022): Enshored provides a SaaS company with customer support services, communicating with self-serve and enterprise customers via a chatbox. Their team is retrained by their leads whenever the software is updated. [Read Full Review](https://clutch.co/go-to-review/enshored/165913) ##### Financial services Experience Enshored demonstrates significant expertise in the Financial services industry, particularly in automating backend processes and enriching client data. One fintech client reported substantial savings of approximately $2 million compared to internal hires, with Enshored supporting 20% of their deal flow. The sentiment is overwhelmingly positive, highlighting Enshored’s strong communication, commitment to quality, and consistent project management. Their proactive approach and ability to handle complex tasks make them a valuable partner for businesses seeking to enhance operational efficiency. - 1 review for financial services industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Task Automation & Data Gathering for Fintech Company (5.0/5, Nov 19, 2021): Enshored provides task automation services and data scraping services for a fintech company. Their work involves 12–15 ongoing projects and several one-off projects, which include backend automation tasks. [Read Full Review](https://clutch.co/go-to-review/enshored/69659) ##### Education Experience Enshored demonstrates strong expertise in the Education industry, particularly in video editing for training purposes. Clients appreciate their reliable and efficient service, noting significant time savings and impressive video quality. The feedback highlights their dependable communication and project management skills, with clients experiencing minimal setbacks. Overall, Enshored is well-regarded for its ability to enhance operational efficiency, making it a compelling choice for businesses seeking support in educational video production. - 1 review for education industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Video Processing & Editing for HR & Sales Training Company (5.0/5, Mar 24, 2021): An HR and sales enablement training service hired Enshored to process their videos in a scalable way. The team receives raw video and edits out dead air. They also add intros and outros before uploading them. [Read Full Review](https://clutch.co/go-to-review/enshored/105616) ##### Business services Experience Enshored has received positive feedback within the Business services industry for their ability to effectively manage tasks that allow core teams to focus on innovation. Clients highlight their expertise in delivering high-quality marketing and research content swiftly, with a strong emphasis on integrating feedback. The seamless communication and workflow processes, alongside their adaptability to new challenges, underscore Enshored's strengths as a reliable partner, making them a suitable choice for businesses seeking efficiency and quality. - 1 review for business services industry - 1 review is 5 stars - Unknown avg. project cost - Marketing & Company Research for Technology Research Company (5.0/5, Nov 4, 2019): Enshored performed market research services for a technology research company. The team created marketing and research content on behalf of the client. [Read Full Review](https://clutch.co/go-to-review/enshored/78289) ##### Hospitality & leisure Experience Enshored has demonstrated strong expertise in the Hospitality & Leisure industry, particularly in enhancing customer service and operational efficiency. Clients appreciate their flexibility, responsiveness, and effective project management, which have led to improved customer satisfaction rates. The company's ability to train skilled agents and adapt to client needs showcases their commitment to delivering quality support. Overall, Enshored's proven track record and positive client feedback position them as a valuable partner for businesses in the Hospitality & Leisure sector. - 2 reviews for hospitality & leisure industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Staff Augmentation for Travel Management Platform (4.0/5, Feb 11, 2020): Enshored augments customer support resources to address technical and travel inquiries for a corporate travel management platform.   [Read Full Review](https://clutch.co/go-to-review/enshored/137220) - Web & UI/UX Design for RV Sites Marketplace (5.0/5, Oct 20, 2023): Enshored provides web and UI/UX design for an RV sites marketplace. With the client's guidance, the team has placed camping spots on a map and added amenities. They've also completed profiles on the system. [Read Full Review](https://clutch.co/go-to-review/enshored/242843) ##### Consumer Products Experience Enshored demonstrates strong expertise in customer support for the Consumer Products sector, particularly in consumer electronics. Clients commend the company's ability to scale support teams rapidly while maintaining high-quality service. Their effective management fosters low employee turnover, contributing to improved customer satisfaction ratings and response times. Overall, Enshored's commitment to employee well-being and proactive project management enhances their value as a partner, making them a suitable choice for businesses in the Consumer Products industry. - 1 review for consumer products industry - Unknown avg. project cost - Customer & Sales Support Outsourcing for Consumer Electronics Company (4.5/5, Oct 28, 2019): Enshored provides customer service, sales, and, and technical support for a consumer electronics company on an ongoing basis.  [Read Full Review](https://clutch.co/go-to-review/enshored/74021) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients have generally praised Enshored for providing excellent value for money, with many noting significant cost savings compared to hiring in-house staff. For instance, one client highlighted that Enshored's services saved them around $2 million compared to internal hires. Another mentioned that the partnership allowed them to scale efficiently without increasing headcount. Overall, feedback indicates that Enshored delivers high-quality services at a competitive price, making them a preferred choice for many businesses. [Read All Reviews](https://clutch.co/profile/enshored?verified=true#reviews) - $50,000 to $199,999 (4 reviews) - $200,000 to $999,999 (2 reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 2 countries - United States (9 projects) - Scotland (2 projects) This provider is available in 4 time zones: - Greenwich Mean Time (GMT) - Central European Time (CET) - Pacific Standard Time (PST) - Singapore Standard Time (SGT) This provider is fluent in 14 languages: - English - Spanish - Arabic - Portuguese - Japanese - Korean - French - Thai - Italian - German - Mandarin - Russian - Finnish - Filipino [View Reviews](https://clutch.co/profile/enshored?verified=true#reviews) --- ### [Remote Team Solutions](https://clutch.co/profile/remote-team-solutions) #### 5 out of 5 star rating (23 reviews) - 250 - 999 employees - Torreón, Mexico #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Employer of Record (EOR) Services - 10% Finance & Accounting Outsourcing (FAO) - 10% Recruitment Process Outsourcing - 10% IT Staff Augmentation - 30% Staffing #### Company description Remote Team Solutions is a Customer Service Outsourcing company specializing in providing comprehensive support, including utility management, customer care outsourcing, and staffing high-performing teams. With 100% positive feedback, clients commend their professionalism, accountability, and seamless project management, highlighting a strong culture fit and value for cost. Trust and improved business outcomes, such as increased profitability and customer retention, are frequently praised by partners. [Visit Website](https://remoteteamsolutions.com/your-office-in-mexico/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Exceptional results The feedback indicates exceptional results from Remote Team Solutions, with the client reporting a significant reduction in HR costs and improved operational efficiency. They praised the team's superior performance compared to previous providers, noting their reliability in meeting deadlines and a strong work ethic. The client expressed confidence in the team's ability to support growth, stating, 'Their overall performance is much better than other companies I've worked with.' This sentiment underscores a highly positive engagement experience. #### 1 review mentions Order Processing & Taking Order Processing & Taking Experience Remote Team Solutions has received overwhelmingly positive feedback for their Order Processing & Taking services, with a 95% client satisfaction rate. Clients particularly commend their effective customer care strategies, resulting in improved retention and increased profitability. Key strengths include their professionalism, accountability, and timely communication, which have led to measurable outcomes such as reduced call handle times and enhanced customer satisfaction ratings. Overall, clients express a strong alignment in values and a commitment to delivering exceptional service. - 1 of 1 Order Processing & Taking reviews is 5 stars - Unknown avg. project cost [Read Most Recent Review](https://clutch.co/profile/remote-team-solutions#review-376112) #### Experience in 9 industries Remote Team Solutions has demonstrated strong expertise across various industries, including Insurance, Legal, Advertising & Marketing, IT Services, and Real Estate. Clients commend their responsiveness, quality of service, and ability to meet specific operational needs, such as policy issuance in insurance and recruitment in IT. Overall sentiment is highly positive, highlighting their effective project management and team integration, making them a valuable partner for businesses seeking reliable support in customer service, recruitment, and operational efficiency. [Read All Reviews](https://clutch.co/profile/remote-team-solutions?verified=true#reviews) ##### Insurance Experience Remote Team Solutions has demonstrated strong expertise in the Insurance industry, particularly in policy issuance for Texas Specialty Underwriters Inc. Clients commend their timely delivery and effective project management, which has significantly improved operational efficiency. The collaborative approach allows clients to manage their teams while receiving essential support, highlighting Remote Team Solutions' strengths in responsiveness and quality service. Overall sentiment indicates reliability and value, making them a suitable partner for businesses seeking to enhance their insurance operations. - 1 review for insurance industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Insurance Agency (5.0/5, Mar 20, 2026): Remote Team Solutions provides staff augmentation services for an insurance agency. The team helps the client issue policies and works under the client's management. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/444379) ##### Legal Experience Remote Team Solutions has received positive feedback from clients in the Legal industry, notably law firms and immigration attorneys, highlighting their expertise in providing high-quality virtual and executive assistants. Clients commend the professionalism, organization, and effective communication that the assistants bring, significantly easing workload and enhancing client relations management. The overall sentiment reflects satisfaction with timely project delivery and the quality of work, making Remote Team Solutions a strong candidate for legal businesses seeking reliable support. - 2 reviews for legal industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Executive Assistant Recruitment for Immigration Attorney (5.0/5, Apr 9, 2021): Remote Team Solutions provided hiring services to an immigration attorney. The team was initially tasked with the recruitment of an executive assistant to help the client organize work-related information. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/120951) - Virtual Assistant Support for Law Firm (4.5/5, May 27, 2025): Remote Team Solutions provided a virtual assistant for a law firm. The assistant was tasked with supporting the client's operations. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/377649) ##### Other Industry Experience Remote Team Solutions demonstrates strong expertise in customer care outsourcing within the Other Industry sector, evidenced by improved customer retention and satisfaction ratings. Clients commend their project management, accountability, and timely delivery, noting a culture of professionalism and integrity. The measurable success includes increased profitability and reduced call handling times. Their ability to align with client values and needs positions them as a compelling choice for businesses seeking effective solutions in customer service. - 1 review for other industry industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Pest Control Co (5.0/5, May 21, 2025): Remote Team Solutions provides customer support services for a pest control company. The team has handled digital and voice communication and identified customer concerns. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/376112) ##### Construction Experience Remote Team Solutions has demonstrated significant expertise in the construction industry, particularly in MEP construction recruitment. Clients appreciate the company's ability to enhance manpower while reducing costs, with one client noting a 30% increase in recruitment efficiency and substantial savings. The firm is praised for its responsiveness, strong alignment with client values, and exceptional service delivery, indicating a reliable partner for businesses seeking to strengthen their recruitment strategy in the construction sector. - 1 review for construction industry - 1 review is 5 stars - Unknown avg. project cost - Recruiting Services for Construction Company (5.0/5, May 6, 2024): Remote Team Solutions provided recruiting services for a construction company. They hired four specialists for the client, including a senior-level recruiter with native-level English. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/286814) ##### Human Resources Experience Remote Team Solutions has received positive feedback from clients in the Human Resources industry, particularly for their expertise in sourcing and employing candidates compliantly across borders. Clients appreciate their timely communication, professionalism, and effective project management, which resulted in successful hires that fit well within teams. Their ability to navigate complex hiring requirements in Mexico has been highlighted as a significant strength, positioning them as a reliable partner for businesses seeking HR solutions. - 1 review for human resources industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Outsourcing & Recruitment for HR Company (5.0/5, Nov 17, 2023): An HR company hired Remote Team Solutions for outsourcing and recruitment. Based on the client's job specs, the team sourced the client with candidates for outsourcing tasks remotely. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/250321) ##### Media Experience Remote Team Solutions has received positive feedback from clients in the Media industry, highlighting their expertise in staffing and design. One CEO praised their team for being responsive, helpful, and going above and beyond to ensure client satisfaction. The overall sentiment reflects strong project management skills and timely deliveries, making them a reliable partner for Media companies seeking to enhance their capabilities. - 1 review for media industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for Media Company (5.0/5, Nov 8, 2023): Remote Team Solutions has provided staff augmentation services for a media company. The team has furnished the client with a dedicated design staff. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/248209) ##### Advertising & marketing Experience Remote Team Solutions has garnered positive feedback in the Advertising & Marketing industry for their exceptional recruitment services. Clients commend their deep understanding of specific needs, meticulous candidate vetting, and strong alignment with company culture. Their commitment to timely communication and personalized support enhances the hiring process, making it efficient and effective. Overall, clients express high satisfaction with the quality of talent provided, indicating Remote Team Solutions as a valuable partner for organizations seeking to enhance their remote teams. - 3 reviews for advertising & marketing industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Developer Recruitment Services for Marketing Agency (5.0/5, Oct 7, 2021): Picking up from the previous vendor, Remote Team Solutions was recruited by a marketing agency to find a full-time developer for them.  [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/28628) - Staff Augmentation for Strategic Digital Agency (5.0/5, Nov 30, 2022): Remote Team Solutions provides staff augmentation services for a strategic digital agency. The client was looking for WordPress web developers and visual designers with experience in web design. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/169656) - Remote Employee Recruitment for Digital Mktg & Web Dev Co (5.0/5, Aug 10, 2023): Remote Team Solutions provided HR services for digital marketing and web development company. The team was responsible for recruiting and managing an executive assistant as a remote employee for the client. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/224415) ##### Retail Experience Remote Team Solutions has received positive feedback from retail clients, particularly for their expertise in team expansion and support. One client highlighted their effective staffing solutions, starting with an executive assistant and evolving to include sales and marketing roles, which significantly aided their growth. The firm's proactive approach to challenges and commitment to client needs have been noted as key strengths, making them a reliable partner for retailers seeking to optimize operations and enhance logistics. - 1 review for retail industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO Services for Handicraft Store (5.0/5, Aug 24, 2022): Remote Team Solutions provides BPO services to help a handicraft store manage their artisans and logistics in Mexico. They've deployed an executive assistant, customer service agent, and digital marketer. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/155317) ##### Business services Experience Remote Team Solutions demonstrates strong expertise in handling labor law compliance and customer care within the Business services industry. Clients commend their ability to navigate complex regulations in Mexico, ensuring legal compliance while providing cost-effective hiring solutions. The company's organized project management and responsive communication contribute positively to client experiences, enhancing productivity and customer retention. Overall, their strengths in labor law and customer support make them a compelling choice for businesses seeking reliable partnerships. - 2 reviews for business services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Pest Control Company (5.0/5, Apr 23, 2022): A pest control company hired Remote Team Solutions to handle their customer support efforts. Their responsibilities include answering our phone calls and responding to customer concerns and needs. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/3038) - Recruitment Services for HR Consulting Firm (5.0/5, Aug 18, 2022): Remote Team Solutions provides recruitment services for an HR consulting firm. They are tasked with building a remote team specialized in Mexican Labor Law to keep the company operations running. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/154666) ##### Real estate Experience Remote Team Solutions has demonstrated significant expertise in the real estate industry, particularly in recruitment and data processing. Clients have praised their responsiveness, collaborative nature, and ability to effectively fill specialized roles, enhancing operational efficiency. Their services have resulted in substantial cost savings and streamlined processes for businesses managing large portfolios, making them a reliable partner for real estate firms seeking to optimize human resources and operational workflows. - 2 reviews for real estate industry - 2 reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost - Data Entry, Processing and Invoicing for Real Estate company (5.0/5, Aug 27, 2019): Remote Team Solutions provides outsourced data entry and HR support for over 50,000 properties on an ongoing basis. Additionally, they update the website, provide invoices, and bids on services as needed for properties. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/32924) - Recruitment Solutions for Real Estate Company (5.0/5, Oct 18, 2021): Remote Team Solutions is providing recruitment services to a real estate firm. So far, they've helped the client hire a customer success manager. They now continue to help the client fill two more positions. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/38491) ##### Food & Beverages Experience Remote Team Solutions has demonstrated strong expertise in the Food & Beverages industry, particularly through their work with a winery to enhance brand identity and e-commerce capabilities. Clients highlighted their effective project management, responsiveness, and comprehensive solutions including website development and marketing services. The engagement reportedly yielded significant results in a short time frame, indicating their potential impact. Overall, their commitment to client needs and proactive approach positions them as a suitable partner for businesses in the Food & Beverages sector. - 1 review for food & beverages industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - App & Web Development for Winery (5.0/5, Dec 28, 2020): Remote Team Solutions developed an e-commerce website and app for a winery. Their team also assisted with the client’s brand identity, videos, marketing, and trademarking. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/146297) ##### Software Experience Remote Team Solutions (RTS) has received positive feedback in the software industry for its strong recruitment processes and responsiveness to client needs. Clients highlighted RTS's ability to understand cultural fit and candidate qualifications, leading to successful hires with high retention rates. Their proactive approach and commitment to client objectives were particularly noted, with many clients expressing trust and satisfaction in their partnership. This expertise in sourcing and managing tech talent makes RTS a compelling choice for businesses seeking to scale their software teams effectively. - 4 reviews for software industry - 4 reviews are 5 stars - Less than $10,000 avg. project cost - Recruitment Services for Property Management Platform (5.0/5, Aug 31, 2021): A property management platform hired Remote Team Solutions to offer recruiting services for their remote team in Mexico. The vendor runs the initial screening and testing of their candidates. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/121563) - Local Recruitment Services for Retail Tech Software Company (5.0/5, Oct 23, 2022): Remote Team Solutions aided a retail tech software company's local recruitment needs. They filled a staffing gap and provided all necessary legal paperwork up to onboarding to support the client's requirements. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/163516) - Technical Position Recruitment for Hyperscale Data Company (5.0/5, Jan 24, 2024): A hyperscale data company has hired Remote Team Solutions to provide recruitment services. The team is entrusted to find a candidate to fill a critical, highly technical position. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/263883) - Staff Aug & Utility Mgmt Services for Utility Mgmt Co (5.0/5, Sep 4, 2025): Remote Team Solutions provides utility management, staff augmentation, and customer support services for a utility management company. The team's tasks include activating accounts, uploading, and paying bills. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/403148) ##### IT Services Experience Remote Team Solutions has received positive feedback in the IT Services industry for their efficient offshore IT resources and strong communication skills. Clients appreciate their cost-effective solutions and the high quality of candidate profiles provided. The vendor has demonstrated expertise in streamlining processes, facilitating effective coordination, and enhancing productivity for clients. Overall, the sentiment is favorable, indicating that Remote Team Solutions is a viable option for businesses seeking reliable IT support. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Personal Assistant Recruitment for IT Offshoring Company (5.0/5, Dec 28, 2020): Remote Team Solutions was tasked with sourcing candidates for an IT company's personal assistant role. Currently, the team's services have been extended to the client's HR department. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/146316) #### Completed projects in 5 countries - Ireland (1 projects) - Mexico (1 projects) - New Zealand (1 projects) - United States (18 projects) - England (1 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/remote-team-solutions?verified=true#reviews) --- ### [1840 & Company](https://clutch.co/profile/1840-company) #### 4.8 out of 5 star rating (15 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Overland Park, KS #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing - 30% Staffing #### Company description 1840 & Company is a Customer Support Outsourcing firm that excels in delivering comprehensive customer care solutions. With an impressive 96% CSAT and rapid response times, reviewers consistently praise their flexibility and responsiveness in adapting to changing needs, highlighting their value for cost and suitability as a partner. [Visit Website](https://www.1840andco.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-order-processing) #### Well-organized projects Clients have consistently praised 1840 & Company for their well-organized project management. One client noted their 'extremely organized, well-communicated, and professional' approach, while another highlighted their 'strong planning and adaptability skills' that ensured timely delivery. Regular meetings facilitated clear communication, enabling the team to address concerns promptly and maintain alignment with project goals. Overall, feedback reflects a high level of satisfaction with the company's efficiency and reliability in managing projects. - Recruitment Services for Performance Marketing Company (5.0/5, Aug 19, 2024): They were extremely organized, well-communicated, and professional in their approach. [Read Full Review](https://clutch.co/go-to-review/1840-company/308385) #### 1 review mentions Customer Service Outsourcing Customer Support for Fashion Wholesale Management Platform 5.0/5 — 1840 & Company provides customer support for a fashion wholesale management platform. The team has multiple agents that provide chat, email, and phone support covering EU, US, Australia, and Japan shifts. - 1 of 1 Customer Service Outsourcing reviews are 5 stars - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/1840-company/186221) #### 4.2 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight 1840 & Company as providing excellent value for money, with many noting that their pricing aligns well with their budgets. For instance, one client emphasized that the pricing fit their budget and offered good value for the cost, while another mentioned the company's ability to deliver quality candidates without wasting time. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services provided. [Read All Reviews](https://clutch.co/profile/1840-company?verified=true#reviews) - Less than $10,000 (3 reviews) - $10,000 to $49,000 (1 reviews) - $50,000 to $199,999 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 4 countries - Australia (1 projects) - Canada (3 projects) - Kenya (1 projects) - United States (7 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 10 languages: - Arabic - English - French - German - Hindi - Italian - Mandarin - Portuguese - Romanian - Spanish [View Reviews](https://clutch.co/profile/1840-company?verified=true#reviews) --- ### [Select VoiceCom](https://clutch.co/profile/select-voicecom) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Cebu City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing - 10% IT Staff Augmentation #### Company description Select VoiceCom is a Customer Support Outsourcing company specializing in Call Center Solutions and Customer Service BPO. The company consistently receives positive feedback, with approximately 100% of reviewers appreciating their effective communication, cultural alignment, and quality assurance processes. Clients highlight their ability to improve call quality and efficiency, as well as their proactive approach to problem-solving. [Visit Website](https://selectvoicecom.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Proactive Select VoiceCom has received overwhelmingly positive feedback regarding their proactive approach to project management. Clients noted their swift response to challenges, offering practical solutions that minimized disruptions. One client highlighted the company's ability to adapt quickly to changing requirements, ensuring alignment with project goals. Overall, the sentiment reflects a strong appreciation for their attentiveness and dedication to client satisfaction, reinforcing their reputation as a reliable partner. #### Experience in 7 industries Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength. [Read All Reviews](https://clutch.co/profile/select-voicecom?verified=true#reviews) ##### Media Experience Select VoiceCom has garnered positive feedback from clients in the Media industry, highlighting their expertise in lead conversion and revenue growth. A portrait photography studio reported a significant increase in annual sales from $4M to $8M due to SVC's effective project management and skilled sales team. Clients praise their reliability, timely delivery, and commitment to building a strong team culture, making them a suitable partner for businesses seeking to enhance their media operations. - 1 review for media industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Back Office & Sales Outsourcing for Photography Studio (5.0/5, Feb 7, 2025): Select VoiceCom has partnered with a photography studio to move their bookings department from Australia to the Philippines. They've built a team of salespeople who could convert leads into clients. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/350162) ##### Business services Experience Select VoiceCom has garnered positive feedback within the Business services industry, particularly for their effectiveness in enhancing call quality and customer service for clients in management roles. Clients appreciate their culture fit, open communication, and the strong partnership developed throughout the project. Measurable outcomes, such as improved close rates, highlight their expertise and the significant impact they have on client growth and satisfaction, making them a suitable choice for businesses seeking reliable support. - 1 review for business services industry - $10,000 – $49,000 avg. project cost - Call Center Services for Third-Party Management Company (4.5/5, Feb 6, 2025): Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/349696) ##### Advertising & marketing Experience Select VoiceCom demonstrates strong expertise in the Advertising & Marketing industry, particularly in lead generation and client acquisition. Clients appreciate their detail-oriented approach, agile project management, and commitment to understanding campaign goals. The positive feedback emphasizes their alignment with client values and past successful collaborations, making them a reliable choice for businesses seeking effective marketing solutions. - 1 review for advertising & marketing industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for MarTech Company (5.0/5, Jan 19, 2025): Select VoiceCom provides call center services for a marketing technology company. They're tasked with calling over over 1,000 local businesses daily on the client's behalf to promote their products and services. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/344266) ##### Pharmaceuticals Experience Select VoiceCom has demonstrated expertise in the Pharmaceuticals industry, particularly in patient recruitment and health information collection for clinical research trials. Clients appreciate their attentive project management, adherence to processes, and efficiency in delivering measurable outcomes, such as successfully randomized patients. The overall sentiment reflects strong satisfaction with their ability to meet project goals, making them a favorable choice for businesses seeking reliable support in the Pharmaceuticals sector. - 1 review for pharmaceuticals industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Recruitment Services for Clinical Research Company (5.0/5, Jan 13, 2025): Select VoiceCom provides patient recruitment services for a clinical research company. The team receives leads, enters them into the CTMS, contacts patients, completes their profiles, and schedules them. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/342752) ##### Other industries Experience Select VoiceCom demonstrates significant expertise in the Other industries sector, providing tailored customer service and sales support. Their partnership with AdvisoryCloud resulted in a 35% increase in customer satisfaction and a 40% reduction in response times, highlighting their impactful contributions. Clients commend their reliable project management, consistent training, and effective communication, reinforcing Select VoiceCom as a strong contender for businesses seeking robust support in customer engagement and sales strategies. - 1 review for other industries industry - $1,000,000 – $9,999,999 avg. project cost - Call Center Services for Advisory Platform (4.5/5, Jan 13, 2025): Select VoiceCom provides call center services for an advisory platform. The team handles inbound and outbound calls, email, chat, data entry into Salesforce, and other voice and non-voice office tasks. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/342744) ##### Legal Experience Select VoiceCom has received positive feedback from clients in the Legal industry, particularly for their expertise in legal screening and intake processes. Their strengths include high accuracy in lead verification, effective quality control measures, and a proactive approach to problem-solving. Clients report improved efficiency in case processing and exceptional project management, showcasing their ability to adapt to client needs. Overall, their commitment to delivering tailored, comprehensive solutions positions them as a strong partner for law firms seeking reliable support. - 1 review for legal industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Back Office & Customer Service Outsourcing for Law Firm (5.0/5, Jan 8, 2025): Select VoiceCom provides back office and customer service outsourcing for a law firm. The team is responsible for lead verification, QC, data management, legal intake, and case administration. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/341661) ##### Financial services Experience Select VoiceCom has received positive feedback from clients in the Financial Services industry, emphasizing their expertise in customer service and talent management. Clients appreciate their high standards for security and quality, responsiveness, and personalized approach. Successful outcomes include the effective hiring and training of customer service teams and marketing talent, demonstrating Select VoiceCom's ability to align with the specific needs of financial services companies. Overall, the sentiment is highly favorable, indicating a strong fit for businesses in this sector. - 2 reviews for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Recruiting for Financial Services Co (5.0/5, Jan 13, 2025): Select VoiceCom provided outsourced recruitment services for a financial services company. The team helped the client hire and train a team of customer service agents. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/342740) - Recruitment Services for Financial Services Company (4.5/5, Oct 17, 2025): Select VoiceCom provides recruitment services for a financial services company. The team has sourced, hired, and managed marketing and analytics professionals. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/414242) #### 4.6 out of 5.0 rating for cost What Clients Have Said Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs. [Read All Reviews](https://clutch.co/profile/select-voicecom?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (2 reviews) - $1,000,000 to $9,999,999 (2 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 2 countries - Australia (1 projects) - United States (7 projects) This provider is available in 1 time zone: - Eastern Standard Time (EST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/select-voicecom?verified=true#reviews) --- ### [Specialty Answering Service](https://clutch.co/profile/specialty-answering-service) #### 4.7 out of 5 star rating (50 reviews) - 10 - 49 employees - King of Prussia, PA #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 50% Call Center Services - 20% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description Specialty Answering Service is a customer service BPO specializing in call center outsourcing and remote customer care solutions. The company consistently receives high praise for its responsiveness and reliability, with 100% of reviewers commending their timely delivery and effective communication. Additionally, 80% of clients appreciate their flexible pricing and customizable service options. [Visit Website](http://www.specialtyansweringservice.net/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Exceptional results Clients have expressed exceptional satisfaction with Specialty Answering Service (SAS), highlighting their effective handling of after-hours calls and the courteousness of their operators. One client noted, 'It has taken such a load off of us to know that our clients who call after-hours are being given correct information by a friendly live representative.' Another remarked on SAS's commitment to partnership, stating, 'They listen to my suggestions and have an innovative programming team.' Overall, the sentiment reflects a strong appreciation for SAS's reliability and customer-focused approach. #### 5 reviews mention Customer Service Outsourcing Call Center Services for Exterior Remodeling Company 5.0/5 — Specialty Answering Service provides after-hours call center services for an exterior remodeling company. The team is responsible for answering phone calls during non-business hours. - 5 of 5 Customer Service Outsourcing reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/198122) #### Experience in 15 industries Specialty Answering Service has demonstrated expertise across various industries, including real estate, automotive, financial services, and healthcare. Clients commend their responsiveness, effective communication, and ability to handle after-hours operations, enhancing customer engagement and operational efficiency. Overall sentiment is positive, particularly in real estate and automotive sectors, where their services have led to improved lead management and client communication. Their strong performance in customer service suggests they are well-suited for businesses seeking reliable answering solutions. [Read All Reviews](https://clutch.co/profile/specialty-answering-service?verified=true#reviews) ##### Other industries Experience Specialty Answering Service has received positive feedback from clients in the Other industries sector, highlighting their responsiveness and effective communication. Clients appreciate the company's ability to manage overflow calls and provide after-hours support, significantly improving operational efficiency. Strengths include quality service delivery and a user-friendly approach to managing scripts and call handling. While some reviews suggested areas for improvement, overall sentiment indicates that Specialty Answering Service is a reliable partner for businesses seeking enhanced call management solutions. - 17 reviews for other industries industry - 9 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Scheduling & FAQ Support for Public Benefit Corporation (5.0/5, Jan 20, 2021): Specialty Answering Service provides scheduling and FAQ support for a public benefit corporation. The team handles registration and scheduling for COVID-19 testing and answers phonecall-directed  FAQs. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/41349) - Answering Services for R&D Defense Contractor (5.0/5, Feb 19, 2019): Specialty Answering Services answered calls and forwarded messages to the appropriate internal parties using an email system. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/61628) - SAS is Efficient, Friendly and Upbeat (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/116863) - Specialty Answering Service Saved Us Millions (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/117421) - SAS Increases Productivity and Improves Customer Service (2.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/117469) - Good 24/7 Service (4.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/117954) - Good Computer Intregation (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/118012) - Answering Services for Mental Health Therapy Practice (4.5/5, Jul 10, 2020): Specialty Answering Service provides call center services for a mental health therapy practice. The team is responsible for answering all incoming calls. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/133398) - Year-Round Answering Services for Business Firm (5.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/136666) - Anwering Services for Consumer Product Industry Firm (3.5/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/136882) - Call Center for Truck Leasing Company (4.5/5, Jul 31, 2019): Specialty Answering Service offered call center services for a trucking company to help address after-hours calls.  [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/141229) - After-Hours Answering Service for Trucking Company (3.5/5, Dec 29, 2020): Specialty Answering Service provides after-hours call center services for a trucking company. The team works on answering emergency calls from drivers after business hours.  [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/147020) - Call Center Services for Exterior Remodeling Company (5.0/5, Apr 28, 2023): Specialty Answering Service provides after-hours call center services for an exterior remodeling company. The team is responsible for answering phone calls during non-business hours. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/198122) - Call Center Services for Family Medicine Practice (4.5/5, Mar 7, 2024): Specialty Answering Service provides call center services for a family medicine practice. The team is tasked with handling after-hour calls and forwarding them to the client's team. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/274150) - Outsourced Customer Service for Veterinary Clinic (5.0/5, Apr 18, 2024): Specialty Answering Service provides ongoing outsourced customer services for a veterinary clinic. The team is responsible for screening, message taking, and customer support. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/283354) - Call Center Services for Yard Ramp Co (5.0/5, Oct 14, 2024): Specialty Answering Service provides live receptionist services for a yard ramp company. The team has been responsible for the live receptionist scripting, employee phone systems, and computer applications. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/322286) - Call Center Services for Construction Company (5.0/5, Nov 26, 2025): Specialty Answering Service provides call center services for a construction company. The team is responsible for answering calls and taking messages for the client. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/422281) ##### Real estate Experience Specialty Answering Service has received positive feedback from clients in the real estate industry, highlighting their expertise in handling incoming calls and filtering leads effectively. Clients appreciate the responsive support and efficient communication, which enhance their operational efficiency. The professionalism of the staff and their ability to provide tailored solutions have been especially noted, making Specialty Answering Service a strong candidate for real estate businesses seeking reliable answering services. - 2 reviews for real estate industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - After-Hours Call Services for Property Management Co. (5.0/5, Oct 2, 2020): Specialty Answering Service identified and resolved call routing issues for a multi-tenant commercial real estate company. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/78073) - Call Center Services for Real Estate Company (5.0/5, Jul 31, 2025): Specialty Answering Service provides call center services for a real estate company. The team handles incoming calls from various marketing initiatives, gathers information, and filters calls for the client. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/394746) ##### Automotive Experience Specialty Answering Service has demonstrated strong capabilities in the Automotive industry, particularly in providing effective customer support solutions. Clients have praised their responsiveness and the ability to customize operator scripts, ensuring alignment with specific brand voices. The company’s 24/7 availability has significantly improved client engagement and reduced operational costs for businesses like towing services and EV chargers, making them a reliable partner for Automotive companies seeking scalable communication solutions. - 2 reviews for automotive industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Outsourced Customer Service for Vehicle Charger Manufacturer (5.0/5, Nov 12, 2024): Specialty Answering Service provides outsourced customer support services for an electrical vehicle charger manufacturer. The team is responsible for handling the client's inbound customer calls 24/7. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/330191) - Call Center Services for Towing Company (5.0/5, Apr 2, 2025): Specialty Answering Service provides ongoing call center services for a towing company. The team is responsible for answering phone calls and asking customers the client's required questions. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/364403) ##### Consumer products & services Experience Specialty Answering Service demonstrates strong expertise in the Consumer products & services industry, particularly in enhancing customer support operations. Clients appreciate their automation solutions and effective call routing systems, which allow businesses to outsource significant portions of their customer service. Feedback highlights the company's responsiveness and timely delivery, emphasizing excellent value for pricing. Overall, Specialty Answering Service is seen as a reliable partner for businesses seeking to improve customer engagement and operational efficiency within the sector. - 1 review for consumer products & services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Material Handling Equipment Co (5.0/5, Nov 18, 2024): Specialty Answering Service provides call center services for a material handling equipment company. The team has provided operators to answer calls for the client and set up an automated call routing system. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/331927) ##### Financial services Experience Specialty Answering Service has received positive feedback from clients in the Financial services industry, highlighting their expertise in handling after-hours calls and providing robust call scripting support. Clients commend the company's attentive customer service, transparent billing practices, and the effectiveness of their communication tools. Overall, Specialty Answering Service is recognized as a valuable partner that enhances operational efficiency for financial service providers, making them a suitable choice for businesses seeking reliable call management solutions. - 4 reviews for financial services industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Freed Up Billing Time for the Company (4.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/118216) - Call Center Services for Financial Services Company (5.0/5, Sep 28, 2022): Specialty Answering Service provides ongoing call center services for a financial services firm. Their main task is to handle incoming and outgoing calls on a regular basis. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/160097) - Call Center Services for Insurance Company (5.0/5, Jul 12, 2023): Specialty Answering Service has provided call center services for an insurance company. The team has helped with after-hours calls and built the call script. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/215964) - Call Center Services for Tax Consulting Firm (5.0/5, Aug 5, 2024): Specialty Answering Service provided call center services for a tax consulting firm. The tasks included answering calls outside the client's working hours, updating scripts, and sending information. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/305186) ##### Telecommunications Experience Specialty Answering Service has garnered positive feedback in the Telecommunications industry for its effective call answering and routing capabilities, enabling clients to present a professional front. Clients appreciate their alignment with business values, budget-friendly pricing, and the ability to customize services. The seamless integration of their services enhances operational efficiency, allowing businesses to manage leads and prospects effectively. Overall, Specialty Answering Service is seen as a reliable partner for businesses seeking to elevate their telecommunications functions. - 1 review for telecommunications industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Telecommunications Company (5.0/5, Oct 23, 2023): Specialty Answering Service provides ongoing call center services for a telecommunications company. The team handles the routing of calls to team members for sales, support, and more. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/243375) ##### Business services Experience Specialty Answering Service has garnered positive feedback in the Business services industry for its exceptional customer service and responsiveness. Clients commend the company for effectively managing after-hours calls and ensuring timely communication through various channels. Their expertise in handling urgent inquiries and prioritizing messages has led to reduced voicemail hangups and enhanced operational efficiency. Overall, Specialty Answering Service is viewed as a reliable partner capable of significantly impacting business operations through its comprehensive answering services. - 3 reviews for business services industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Call Support for Business Service Firm (5.0/5, Dec 27, 2019): Specialty Answering Service provides after-hours answering services for a business service provider. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/109411) - Answering Service for Property Management Company (5.0/5, Jul 23, 2020): Specialty Answering Service offers after-hours call answering services for a property management company. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/143741) - Call Center Services for Writing Services Company (5.0/5, Apr 12, 2023): A professional writing company hired Specialty Answering Service for their call center services. The team is responsible for answering and resolving customer issues through email and text. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/194114) ##### Legal Experience Specialty Answering Service has received positive feedback from clients in the Legal industry, emphasizing its expertise in providing seamless answering and calendaring services. Clients appreciate the significant value added to their operations, enabling better lead conversion while minimizing interruptions. The service allows law firms to maintain a professional image without the overhead of a full-time receptionist. Overall, clients express satisfaction with the responsiveness and adaptability of Specialty Answering Service, making it a suitable choice for legal practices seeking efficient call management. - 2 reviews for legal industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Answering & Calendar Services for Law Firm (5.0/5, Apr 10, 2020): A law firm hired Specialty Answering Services to answer phones. They provide answering and calendaring services. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/56410) - Call Center Services for Law Firm (5.0/5, Jan 21, 2020): To reduce the administrative burden of responding to phone calls, Specialty Answering Service served as a virtual secretary. They answered every call and transferred legitimate inquiries to the right resource. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/122196) ##### Utilities Experience Specialty Answering Service demonstrates significant expertise in the Utilities industry, particularly in providing emergency phone answering services. Clients appreciate their quick response times and professionalism, highlighting the company's ability to adapt to specific needs and maintain excellent communication. Feedback indicates a strong confidence in their service, with clients noting successful implementation and effective collaboration. Overall, Specialty Answering Service is well-regarded for enhancing customer service operations in the Utilities sector. - 2 reviews for utilities industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Answering Service Support for Municipal Water Utility (5.0/5, Oct 23, 2019): Specialty Answering Service provided call answering services for a municipal water utility so they could answer emergencies during off-hours.  [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/70698) - Customer Support for Utilities Company (5.0/5, Jul 2, 2019): Specialty Answering Service provides customer service associates and phone answering services. Working during the night and on holidays and weekends, their staff ensures 24/7 coverage. This review was updated by the client on July 23, 2019. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/126532) ##### Advertising & marketing Experience Specialty Answering Service has received positive feedback from clients in the Advertising & marketing industry for their reliable and cost-effective answering services. Clients appreciate the company's 24/7 availability, which significantly enhances their operational efficiency by ensuring all calls are answered promptly. The seamless communication and lack of delays between teams further underscore Specialty Answering Service's strengths, making it a strong contender for businesses seeking dependable support in the Advertising & marketing sector. - 1 review for advertising & marketing industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Answering Services for SMM Agency (5.0/5, Sep 17, 2019): Specialty Answering Service provides answering services for a social media marketing (SMM) agency. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/47310) ##### Information technology Experience Specialty Answering Service has received positive feedback from clients in the Information technology industry, highlighting their expertise in automating inbound call flows. Clients appreciate their attentive and professional approach, which contributes to effective communication and operational efficiency. The company is praised for maintaining high service levels over time, indicating reliability and consistency in performance. Overall, Specialty Answering Service is well-positioned to support businesses in the Information technology sector looking for dependable call management solutions. - 2 reviews for information technology industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for IT Firm (5.0/5, Sep 17, 2019): Specialty Answering Service worked on scripted inbound call flows for an IT services company.  [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/46503) - Customers are Impressed with SAS (5.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/117971) ##### Hospitality & leisure Experience Specialty Answering Service has received critical feedback from clients in the Hospitality & leisure industry, particularly regarding their call handling and adherence to scripts. Clients have reported unprofessional conduct, prolonged hold times, and inconsistent billing practices, leading to customer dissatisfaction and a negative impact on their businesses. Overall, the feedback suggests that potential clients in the Hospitality & leisure industry should carefully consider these issues before engaging with Specialty Answering Service. - 1 review for hospitality & leisure industry - Less than $10,000 avg. project cost - Answering Services for Residential & Commercial Cleaning Firm (0.5/5, Apr 9, 2018): Specialty Answering Service was contracted to provide answering services for customers calling to schedule or reschedule appointments during a four-month engagement.   [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/66725) ##### Manufacturing Experience Specialty Answering Service has received positive feedback from clients in the Manufacturing industry for its effective call handling and dispatch services, significantly reducing operational costs. Clients report substantial savings in manhours and enhanced communication efficiency, allowing them to focus on core business activities. Strengths highlighted include professionalism, courteous customer service, and adaptability to specific business needs. Overall, Specialty Answering Service is viewed as a valuable partner for manufacturing companies seeking to optimize their inbound call management and increase profitability. - 3 reviews for manufacturing industry - 2 reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost - IVR and Call Answering Services for Manufacturing Company (4.5/5, Dec 24, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/37138) - Delivery Tracking & Order Processing for Food Manufacturer (5.0/5, Aug 11, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/136623) - Inbound Appointment Scheduling for Food Product Producer (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/146642) ##### Arts, entertainment & music Experience Specialty Answering Service has received positive feedback from clients in the Arts, entertainment & music industry, highlighting their expertise in providing tailored communication solutions. Clients appreciate their responsiveness and ability to manage high call volumes, which significantly enhances operational efficiency. The company's strengths lie in its dedicated support and understanding of industry-specific needs, making it a valuable partner for businesses seeking reliable answering services in this dynamic sector. - 2 reviews for arts, entertainment & music industry - Less than $10,000 avg. project cost - Great Live Answering Service (3.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/117329) - Good Performance and Information For Our Callers (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/118227) #### Completed projects in 2 countries - Canada (1 projects) - United States (42 projects) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/specialty-answering-service?verified=true#reviews) --- ### [Top Customer Service](https://clutch.co/profile/top-customer-service) #### 5 out of 5 star rating (68 reviews) - $1,000+ minimum project size - 250 - 999 employees - Brooklyn, NY #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Content Moderation Services - 55% Customer Service Outsourcing - 15% Data Annotation Services #### Company description Top Customer Service is a Customer Support Outsourcing provider specializing in call center solutions and remote customer care. Across a range of industries including auto detailing, roofing, childcare, and more, their reviews highlight a 100% satisfaction rate, noting significant improvements in response times and customer satisfaction. Their professionalism, reliable project management, and ability to meet diverse client needs consistently stand out. [Visit Website](https://bpo.topcustomerservice.com/) #### Experience in 15 industries Top Customer Service has demonstrated strong expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients consistently report improved communication, reduced missed calls, and enhanced customer satisfaction due to their professional handling of inquiries and support tasks. Feedback highlights their adaptability to specific industry needs and effective project management, indicating strong performance in delivering timely and reliable service. Potential clients in these sectors can expect substantial improvements in customer interactions and operational efficiency when partnering with Top Customer Service. [Read All Reviews](https://clutch.co/profile/top-customer-service?verified=true#reviews) ##### Advertising & marketing Experience Top Customer Service has received positive feedback in the Advertising & marketing industry for their expertise in content creation and customer service outsourcing. Clients praised their ability to produce high-quality, engaging content that aligns with brand messaging and SEO requirements, leading to improved online presence and client conversions. Additionally, their customer service solutions were noted for enhancing client satisfaction and operational efficiency. Overall, potential clients can expect a professional partnership with effective communication and strong project management. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for Digital Agency (5.0/5, Jul 9, 2025): Top Customer Service has been hired by a digital agency to handle their customer service needs. The team is responsible for managing business calls, emails, and chats using RingCentral and Tawk.to. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/388610) - Content Writing Services for Digital Marketing Agency (5.0/5, Apr 19, 2026): Top Customer Service provided content writing services for a digital marketing agency. The team created website copy, service descriptions, blog content, and marketing-focused articles. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/451150) ##### Automotive Experience Top Customer Service has received positive feedback from clients in the Automotive industry, highlighting their expertise in managing customer communications and inquiries effectively. Clients noted improved response times and customer satisfaction due to the professionalism of their support agents. The company demonstrated strengths in project management, delivering services on time while maintaining clear communication. Overall, Top Customer Service is positioned as a reliable partner for Automotive businesses seeking to enhance customer engagement and operational efficiency. - 4 reviews for automotive industry - 4 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for Automotive Detailing Co (5.0/5, Dec 18, 2025): Top Customer Service provided email and chat customer support for an automotive detailing company. The team managed basic customer queries and ensured that all follow-ups were completed. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/426401) - Customer Service Outsourcing for Towing Company (5.0/5, Dec 22, 2025): Top Customer Service provided customer support solutions for a towing company. The team answered phone calls, responded to messages, managed appointment requests, and handled customer inquiries. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/427036) - Customer Support for Truck Repair & Maintenance Company (5.0/5, Feb 16, 2026): Top Customer Service provided customer support outsourcing services for a truck repair and maintenance company. The team managed the client's phone and email support and used a ticket-tracking system. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/436655) - Call Center Services for Auto Detailing Company (5.0/5, Mar 12, 2026): Top Customer Service provided call center services for an auto detailing company. The team handled service inquiries, answered questions, and scheduled appointments. Their team uses AI systems to manage calls. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/442256) ##### Electric Experience Top Customer Service has demonstrated significant impact in the Electric industry by enhancing customer communication and support efficiency. Clients have praised their professionalism, prompt response times, and ability to manage customer inquiries effectively, which has improved overall client satisfaction. The company’s integration of trained agents with AI-assisted systems ensures organized call handling and service requests, making them a strong fit for businesses seeking reliable customer service solutions in the Electric sector. - 2 reviews for electric industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for Electrical Products Company (5.0/5, Mar 2, 2026): Top Customer Service provided customer service outsourcing for an electrical products company. The team managed inbound calls, responded to inquiries, managed emails, and assisted with service coordination. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/439728) - Call Center Services for Electrical Services Firm (5.0/5, Mar 12, 2026): Top Customer Service provides call center services for an electrical services company. They handle customer support, document service requests, and schedule appointments for the client's electrical services. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/442176) ##### Home Services Experience Top Customer Service demonstrates strong expertise in the Home Services industry by providing effective outsourced call center support. Clients report improved communication and efficiency, with measurable outcomes such as fewer missed calls and faster response times. Their professionalism and adherence to client guidelines have been highlighted as significant strengths, making them a reliable partner for businesses seeking to enhance customer interactions and operational effectiveness. - 2 reviews for home services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Call Center & Customer Support for Chimney Cleaning Company (5.0/5, Jun 20, 2025): Top Customer Service provides call center services for an air duct and chimney cleaning company. The team handles all incoming and outgoing calls, dispatches technicians, and follows up with customers. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/383904) - Call Center Services for Home Safety & Improvement Firm (5.0/5, Mar 12, 2026): Top Customer Service provided call center support to a home safety and improvement firm. They handled inbound customer calls, answered questions about the client's services, and scheduled consultations. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/442173) ##### Contracting Experience Top Customer Service has demonstrated strong expertise in the Contracting industry by providing efficient customer support and call handling services. Clients have noted their effective management of inquiries, leading to improved response times and enhanced communication. The professionalism of their agents and their ability to adapt to specific service requirements have been highlighted as key strengths. Overall, feedback indicates that Top Customer Service is a reliable partner for businesses in the Contracting sector seeking to improve customer interactions. - 1 review for contracting industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Support Services for Roofing Company (5.0/5, Mar 12, 2026): Top Customer Service provided customer support services for a roofing company. They combined trained agents with AI-assisted systems to handle customer inquiries and appointment requests. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/442170) ##### Education Experience Top Customer Service has demonstrated strong expertise in enhancing communication and support for clients in the Education industry. Feedback highlights their ability to improve response times and parent satisfaction significantly, while maintaining a friendly and professional tone. Clients appreciate their organized project management, reliability, and commitment to understanding specific needs, which have resulted in smoother communication flows and increased engagement. Overall, Top Customer Service is well-positioned to meet the needs of educational institutions seeking to enhance their customer support. - 4 reviews for education industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Online Education Company (5.0/5, Dec 17, 2025): Top Customer Service provided customer support services for an online education company. The team handled email and message-based customer support, helping to maintain consistent communication with clients. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/426115) - Customer Service Outsourcing for Daycare Center (5.0/5, Dec 19, 2025): Top Customer Service provided customer support services for a daycare center. The team answered phone calls, responded to chats and emails, helped parents with questions, and ensured no message went unanswered. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/426682) - Customer Service Outsourcing for Daycare Center (5.0/5, Feb 16, 2026): Top Customer Service provided customer service outsourcing for a daycare center. The team was responsible for handling email and phone support, streamlining their ticketing system, and training their staff. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/436647) - Customer Support Services for Childcare Center (5.0/5, Mar 4, 2026): Top Customer Service provided customer support for a childcare center. The team managed inbound parent inquiries by phone, email, and live chat, answered inquiries, and handled general information requests. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/440316) ##### Business services Experience Top Customer Service has received positive feedback for its expertise in managing customer support operations within the Business services industry. Clients highlight the company's professionalism, responsiveness, and ability to improve customer satisfaction significantly. Their services, including call handling and custom support portals, have led to measurable improvements in response times and ticket management. Overall, Top Customer Service demonstrates a strong capacity to enhance client operations and customer experiences in the Business services sector. - 2 reviews for business services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Portal Dev & Design for Appliance Repair Co (5.0/5, Dec 6, 2025): Top Customer Service designed and developed a custom customer-support portal for an appliance repair company. The team implemented modules for ticketing, customer inquiries, FAQs, and service request tracking. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/424033) - Customer Support Services for Tree Care Company (5.0/5, Mar 1, 2026): Top Customer Service provided outsourced customer support for a tree care company. Their team handled incoming calls, managed customer inquiries, scheduled service requests, and communicated with clients. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/439623) ##### Construction Experience Top Customer Service has demonstrated expertise in enhancing customer communication processes within the Construction industry. Clients report significant improvements in response times, client satisfaction, and overall organization of customer interactions. The professionalism and tailored support provided by Top Customer Service have strengthened relationships between construction companies and their clients. Overall, the company is well-regarded for delivering practical solutions that directly impact project success and client engagement. - 5 reviews for construction industry - 5 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Construction Company (5.0/5, Dec 19, 2025): Top Customer Service provided customer support services for a construction company. The team answered phone calls, responded to emails and messages, managed client follow-ups, and scheduled inquiries. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/426698) - Customer Support for Home Renovation Company (5.0/5, Dec 22, 2025): Top Customer Service provided customer support for a home renovation company. The team handled lead management and appointment scheduling, focusing on improving the client's customer response process. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/427016) - Back Office Outsourcing for Construction Company (5.0/5, Feb 17, 2026): Top Customer Service provides customer support outsourcing services for a construction company. The team has recruited and trained customer service representatives who handle inbound and outbound inquiries. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/436881) - Customer Support Consulting for Construction Company (5.0/5, Feb 20, 2026): Top Customer Service evaluated a construction company's customer support workflow, designed a more efficient support system, and trained their team on best practices for client interaction. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/437791) - Customer Service Outsourcing for Construction Company (5.0/5, Feb 20, 2026): Top Customer Service provided customer service outsourcing for a construction company. The team evaluated the client's workflow, implemented response systems, and provided improvement guidance. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/437793) ##### Legal Experience Top Customer Service has garnered positive feedback for its expertise in providing tailored customer support solutions for law firms. Clients in the Legal industry have highlighted improvements in call response times, client satisfaction, and overall communication efficiency. The professionalism and training of Top Customer Service's agents are frequently commended, making them a reliable partner for managing client inquiries and appointment scheduling. Overall, their impact on operational efficiency positions them as a strong fit for legal businesses seeking enhanced client engagement. - 3 reviews for legal industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center & Customer Support for Registration Services Co (5.0/5, Jul 18, 2025): Top Customer Service provides 24/7 outsourced customer support and call center services for a legal registration services company. The team handles phone, chat, and email queries using HubSpot and PhoneBurner. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/391162) - Call Center Services for Law Firm (5.0/5, Feb 7, 2026): Top Customer Service provided call center services for a law firm. The team managed inbound calls, client inquiries, appointment scheduling, and basic case-related communication. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/434810) - Call Center Services for Law Firm (5.0/5, Feb 16, 2026): Top Customer Service provided call center services for a law firm. The team handled inquiries, scheduled appointments, logged client requests, followed up, communicated with the client, and more. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/436658) ##### Medical Experience Top Customer Service has demonstrated significant expertise in the Medical industry, particularly in improving patient communication and satisfaction. A dental clinic noted enhanced call handling and reduced missed appointments due to the company's effective management of patient inquiries and scheduling. Clients appreciated the professionalism and prompt responses of Top Customer Service's team, which acted as an extension of their staff. Overall, the feedback highlights their strengths in delivering reliable and efficient support tailored to the needs of healthcare providers. - 1 review for medical industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Dental Clinic (5.0/5, Feb 7, 2026): Top Customer Service provided call center services for a dental clinic. The team managed patient calls and scheduled appointments, following the client's procedures. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/434812) ##### Other industries Experience Top Customer Service has demonstrated a strong capability in enhancing customer support across various sectors, including Other industries. Clients have praised their professionalism, responsiveness, and ability to adapt to specific requirements, leading to improved customer satisfaction and engagement. Their expertise in managing inbound communication and streamlining processes has resulted in faster response times and higher conversion rates for businesses. Overall, Top Customer Service is well-regarded for its effective, tailored solutions that positively impact client operations in the Other industries sector. - 6 reviews for other industries industry - 6 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Ghostwriting Company (5.0/5, Jun 24, 2025): Top Customer Service provides customer service outsourcing for a ghostwriting company. The team manages inbound and outbound calls and emails, and has implemented a live chat option. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/384878) - Tech Support & Customer Service for an AI-Based Hiring Co (5.0/5, Jun 27, 2025): Top Customer Service manages the chatbots and phone lines of an AI-based hiring system. The team responds to customers' queries about the client's system, following the provided documentation, SOPs, and SLAs. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/385733) - Customer Service Outsourcing for Software Development Co (5.0/5, Jun 30, 2025): Top Customer Service provides remote customer service outsourcing for a software development company. The team manages the client's chatbot, incoming calls, and email communications using Jira and TalkTo. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/386342) - Customer Service Outsourcing for IT Services Company (5.0/5, Jul 3, 2025): Top Customer Service provides ongoing customer support services for a cybersecurity company. The team handles the client's chatbot platform and answers email inquiries and incoming calls. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/387074) - Customer Support Services for Renovation & Flooring Co (5.0/5, Dec 20, 2025): Top Customer Service provided customer support for a renovation and flooring company. The team managed phone calls, emails, and customer inquiries, answered questions, followed up, and helped with scheduling. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/426804) - Customer Support for Tree Care & Landscaping Company (5.0/5, Dec 22, 2025): Top Customer Service provided customer support for a tree care and landscaping company. The team handled inbound calls, chat and email support, and professional assistance for the client's customers. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/427028) ##### Non-profit Experience Top Customer Service has received positive feedback from clients in the Non-profit industry, highlighting their expertise in managing customer support operations effectively. Clients praised their responsiveness, professionalism, and ability to adapt to specific needs, which improved client satisfaction and reduced response times. The company's support allowed Non-profits to focus on their core missions, contributing to strategic growth and enhanced service delivery. Overall, Top Customer Service is well-positioned to support Non-profit organizations seeking reliable customer service solutions. - 2 reviews for non-profit industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service for Nonprofit Organization (5.0/5, Dec 3, 2025): Top Customer Service provided customer support services for a nonprofit organization. The team managed customer messages, processed refunds and returns, and handled product-related inquiries. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/423420) - Customer Support & VA Services for Consulting Company (5.0/5, Dec 10, 2025): Top Customer Service provided customer support and virtual assistant services for a consulting company. The team handled inquiries, follow-ups, support tickets, CRM updates, data entry, and admin tasks. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/424868) ##### Real estate Experience Top Customer Service has demonstrated expertise in the real estate industry by providing effective virtual assistant services for property management. Clients have noted their ability to handle inquiries, manage listings, and coordinate with realtors efficiently. The company's strong management and training have resulted in timely project completion and significant time savings for clients. Overall, the feedback emphasizes their alignment with client values and their capacity to deliver quality service, making them a solid choice for businesses in the real estate sector. - 1 review for real estate industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Real Estate Company (5.0/5, Aug 3, 2025): Top Customer Service provides virtual assistant services for a real estate company. They manage property listings on various websites, respond to inquiries, call potential buyers, and schedule meetings. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/395182) ##### Financial services Experience Top Customer Service has demonstrated strong expertise in the Financial services industry, particularly in enhancing customer support through various channels. Clients have reported increased customer satisfaction and quicker resolution times as key outcomes of their collaboration. The company is noted for its accessibility, effective training, and ability to adapt to specific client needs, making it a reliable choice for businesses seeking to improve their customer service procedures and reduce operational costs. - 1 review for financial services industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Support Services for Credit Union (5.0/5, Jul 25, 2025): Top Customer Service provided customer support services for a credit union. The team offered technical support and multilingual chat, phone, and email support. They also handled back office duties. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/393246) ##### Government Experience Top Customer Service has demonstrated significant expertise in the Government industry, particularly with the U.S. EPA. Client feedback highlights their proficiency in managing customer support and proctoring services for certification programs, resulting in improved student experiences and reduced technical issues. The company is praised for its professionalism, effective communication, and alignment with client values, indicating a strong potential fit for Government projects requiring reliable support and compliance management. - 1 review for government industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Customer Service & Back-Office Support for Protection Agency (5.0/5, Jun 19, 2025): Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/383609) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred. [Read All Reviews](https://clutch.co/profile/top-customer-service?verified=true#reviews) - $10,000 to $49,000 (18 reviews) - $50,000 to $199,999 (11 reviews) - $200,000 to $999,999 (6 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Very responsive Top Customer Service is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 3 countries - Canada (13 projects) - France (1 projects) - United States (18 projects) This provider is available in 35 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 20 languages: - English - Spanish - Arabic - Hindi - Russian - Japanese - German - Javanese - Korean - French - Turkish - Italian - Ukrainian - Kannada - Romanian - Maithili - Hebrew - Estonian - Finnish - Swedish [View Reviews](https://clutch.co/profile/top-customer-service?verified=true#reviews) --- ### [Designveloper](https://clutch.co/profile/designveloper) #### 4.9 out of 5 star rating (9 reviews) - $10,000+ minimum project size - $25 - $49 average hourly rate - 50 - 249 employees - Ho Chi Minh City, Vietnam #### Services Provided - Allocation of Expertise by Percentage - 20% UX/UI Design - 10% Custom Software Development - 10% Customer Service Outsourcing - 10% IT Strategy Consulting - 20% Mobile App Development - 10% Web Design - 20% Web Development #### Company description Designveloper is a versatile technology company specializing in web and application development services, with expertise in creating tailored digital solutions across various sectors such as education, banking, and healthcare. The reviews indicate an overwhelmingly positive response, with over 90% of users noting their effective project management, domain understanding, and commitment to delivering user-friendly products. Suggestions for improvement were minimal, focusing mainly on enhancing user documentation. [Visit Website](https://www.designveloper.com/) #### Exceptional performance The client expressed exceptional satisfaction with Designveloper, highlighting their impressive outsourcing capabilities and effective communication throughout the project. They noted a significant increase in website traffic and a 35% reduction in bounce rate, attributing this success to the company's user-friendly design and robust performance. The CEO emphasized that Designveloper delivered the best web-app service they have encountered, showcasing their commitment to client needs and quick support. #### Experience in 4 industries Designveloper has demonstrated strong expertise across various industries, including Education, Financial Services, IT Services, and Healthcare. In Education, they effectively built web applications to enhance user engagement and streamline operations, receiving positive feedback for their understanding of the domain. In Financial Services, their development of intuitive analytics features was praised for technical strength and user experience. Clients from IT Services noted their reliable project management and work ethic, while in Healthcare, Designveloper improved website traffic and user experience significantly. Overall, feedback across industries reflects a strong alignment with client needs and effective communication. [Read All Reviews](https://clutch.co/profile/designveloper?verified=true#reviews) ##### Education Experience Designveloper demonstrates strong expertise in the Education sector, delivering a centralized web application that effectively tracks student performance and engagement. Clients praise their ability to quickly grasp educational needs and translate them into practical solutions, resulting in high adoption rates among users. The project management is noted for clear communication and timely deliveries, contributing to improved operational efficiency. Overall, Designveloper's strengths in understanding the education domain make them a suitable partner for similar projects. - 1 review for education industry - 1 review is 5 stars - Unknown avg. project cost - Web App Development for Education Company (5.0/5, Jul 21, 2025): Designveloper developed a web app for an education company. The team integrated the app with the client's CRM system, implemented class management features, and provided post-launch support. [Read Full Review](https://clutch.co/go-to-review/designveloper/391812) ##### Financial services Experience Designveloper has demonstrated expertise in the Financial services sector, specifically in digital banking, through its successful development of a spending analytics feature. Clients have praised their technical skills and user experience focus, highlighting improvements in user engagement and satisfaction post-launch. Their structured Agile approach and proactive communication have been commended, although some clients suggest enhanced documentation could further benefit collaboration. Overall, Designveloper is well-regarded for delivering valuable fintech solutions tailored to client needs. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Custom Software Development for Digital Bank (5.0/5, Jul 14, 2025): Designveloper developed a spending analytics feature for a digital bank. The team integrated the transaction database, designed a machine learning-based categorization system, and built a dashboard. [Read Full Review](https://clutch.co/go-to-review/designveloper/389771) ##### IT Services Experience Designveloper has received positive feedback in the IT Services industry, particularly for their expertise in web frontend development using Vue.js. Clients commend their strong work ethic, effective project management, and consistent daily progress. The ability to adapt to project needs and maintain clear communication has been highlighted as a strength. Overall, their commitment to quality and timely delivery indicates that they could be a suitable partner for businesses seeking reliable IT services. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Frontend Design Support for Icelandic Online Marketplace (5.0/5, Jul 19, 2020): Designveloper provided frontend development to help an online marketplace launch their new website. A team of two utilized Vue.js to design a streamlined, functional interface. [Read Full Review](https://clutch.co/go-to-review/designveloper/139313) ##### Healthcare Experience Designveloper has demonstrated significant expertise in the Healthcare sector, evidenced by their successful collaboration with a Vietnam-based agency to develop a user-friendly health care website. Clients have praised their ability to enhance user experience, leading to increased traffic and a notable reduction in bounce rates. The company is recognized for its responsive communication and effective project management, solidifying its reputation as a top-tier web app service provider in the Healthcare industry. - 1 review for healthcare industry - $10,000 – $49,000 avg. project cost - Updated Web Design for Healthcare Site (4.5/5, Apr 23, 2020): Designveloper created a new healthcare site, updating the visuals and adding additional functions such as calendar booking. The site also needed to be mobile-friendly. [Read Full Review](https://clutch.co/go-to-review/designveloper/81259) #### 4.8 out of 5.0 rating for cost What Clients Have Said Client feedback indicates that Designveloper provides excellent value for money, with many reviewers highlighting their competitive pricing and high-quality deliverables. One client noted that Designveloper's pricing fit their budget while delivering great value, enhancing operational efficiency. Another client praised them as the 'best outsourcing service' they've encountered, further emphasizing the effectiveness of their collaboration. Overall, the sentiment regarding cost-effectiveness is overwhelmingly positive, with clients feeling they received substantial returns on their investment. [Read All Reviews](https://clutch.co/profile/designveloper?verified=true#reviews) - $10,000 to $49,000 (2 reviews) #### Completed projects in 3 countries - Australia (1 projects) - Iceland (1 projects) - Vietnam (2 projects) This provider is available in 1 time zone: - Greenwich Mean Time (GMT) This provider is fluent in 2 languages: - English - Vietnamese [View Reviews](https://clutch.co/profile/designveloper?verified=true#reviews) --- ### [ExpertCallers](https://clutch.co/profile/expertcallers) #### 4.8 out of 5 star rating (32 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Princeton, NJ #### Services Provided - Allocation of Expertise by Percentage - 5% Back Office Outsourcing - 50% Call Center Services - 10% Customer Service Outsourcing - 5% Email Marketing - 5% Finance & Accounting Outsourcing (FAO) - 10% Business Consulting - 5% Market Research - 10% Sales Outsourcing #### Company description ExpertCallers is a customer service BPO specializing in Customer Support Outsourcing and Call Center Solutions. The company consistently receives positive feedback for its professionalism and organized project management, with an impressive 100% of reviewers praising their responsiveness and quality of service. Clients highlight significant improvements in lead conversion rates and customer satisfaction. There is minimal criticism, with less than 10% suggesting enhancements such as more detailed analytics. [Visit Website](https://www.expertcallers.com/) #### 11 reviews mention Customer Service Outsourcing Customer Service Outsourcing for IT Company 5.0/5 — ExpertCallers provided customer service outsourcing services for an IT company. The team offered 24/7 support via email, chat, and phone, with an average response time of 5 minutes. - 8 of 11 Customer Service Outsourcing reviews are 5 stars - 11 new reviews for Customer Service Outsourcing in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/expertcallers/442406) #### Experience in 11 industries ExpertCallers has demonstrated strong expertise across several industries, particularly in Business Services, Construction, Contracting, and Automotive sectors. Clients noted significant improvements in lead generation, customer engagement, and operational efficiency. Feedback indicates a consistent professionalism and adaptability, with measurable outcomes including increased qualified leads and enhanced customer satisfaction across these industries. Overall sentiment is positive, particularly for businesses seeking to improve communication and customer service capabilities. [Read All Reviews](https://clutch.co/profile/expertcallers?verified=true#reviews) ##### Home Services Experience ExpertCallers has demonstrated exceptional expertise in the Home Services industry by significantly improving customer response times and reducing missed calls for GRS Contracting. Clients praise their professionalism, structured project management, and seamless integration with existing workflows, enhancing lead conversion and client satisfaction. Their ability to offer 24/7 support adds substantial value, making them a compelling choice for businesses seeking reliable customer service solutions. - 1 review for home services industry - $10,000 – $49,000 avg. project cost - Call Center Services for Renovation & Contracting Company (4.5/5, Mar 26, 2026): ExpertCallers provided call center services for a renovation and contracting company. The team managed inbound calls, responded to inquiries, provided information, and assisted with booking coordination. [Read Full Review](https://clutch.co/go-to-review/expertcallers/445795) ##### Electric Experience ExpertCallers has demonstrated strong expertise in lead generation within the Electric industry, yielding significant increases in qualified leads and scheduled appointments for clients. Their tailored approach to outreach effectively aligned with specific business goals, enhancing sales pipeline efficiency. Clients praised their excellent project management, communication, and responsiveness, reflecting a professional commitment to delivering impactful solutions. Overall, ExpertCallers is well-positioned to support businesses in the Electric sector seeking to enhance their sales opportunities. - 1 review for electric industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sales Outsourcing for Trading Company (5.0/5, Mar 4, 2026): ExpertCallers provided sales outsourcing services for a trading company. They handled lead research, outbound calling, prospect qualification, appointment scheduling, and report generation. [Read Full Review](https://clutch.co/go-to-review/expertcallers/440320) ##### Financial services Experience ExpertCallers has demonstrated strong expertise in providing virtual assistant support specifically tailored for the Financial services industry. Clients appreciate their reliability, clear communication, and ability to streamline administrative tasks, which significantly enhances productivity. The positive feedback regarding their cultural fit and value for cost indicates they are well-suited for businesses seeking efficient operational solutions. Overall, ExpertCallers is a commendable choice for organizations looking to optimize their workflows in the Financial services sector. - 1 review for financial services industry - $200,000 – $999,999 avg. project cost - Virtual Assistant Services for Digital Business (4.0/5, Mar 14, 2026): ExpertCallers provided virtual assistant support to a digital business. The team handled data entry, email management, research tasks, and administrative support to streamline the client's daily workflow. [Read Full Review](https://clutch.co/go-to-review/expertcallers/442826) ##### Non-profit Experience ExpertCallers demonstrates strong expertise in the Non-profit sector, as highlighted by their successful partnership with Pact For Peace. They effectively conducted outreach and data collection, providing valuable insights that enhanced community engagement strategies. Clients appreciate their efficient project management, timely delivery, and clear communication across diverse audiences. Overall, ExpertCallers is well-regarded for their cultural fit, cost-effectiveness, and ability to deliver impactful solutions tailored to the needs of Non-profits. - 1 review for non-profit industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Survey Research & Data Collection for Nonprofit Organization (5.0/5, Mar 14, 2026): ExpertCallers performed outreach and collected data for a nonprofit organization's community programs and awareness campaigns. The team conducted surveys, gathered feedback, and compiled reports. [Read Full Review](https://clutch.co/go-to-review/expertcallers/442827) ##### Information technology Experience ExpertCallers demonstrates strong expertise in information technology, particularly in providing 24/7 support and process automation. Clients commend their collaborative approach, quick response times, and ability to deliver measurable outcomes, such as enhanced operational efficiency and customer support coverage. With a focus on cost-effectiveness and alignment with client goals, ExpertCallers positions itself as a valuable partner for organizations seeking sustainable growth and operational excellence in the IT sector. - 1 review for information technology industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Service Outsourcing for IT Company (5.0/5, Mar 12, 2026): ExpertCallers provided customer service outsourcing services for an IT company. The team offered 24/7 support via email, chat, and phone, with an average response time of 5 minutes. [Read Full Review](https://clutch.co/go-to-review/expertcallers/442406) ##### Education Experience ExpertCallers has received positive feedback from clients in the Education sector, particularly in childcare management. Clients noted their professionalism, responsiveness, and ability to understand industry-specific requirements, resulting in improved communication and faster response times to parent inquiries. The company's strengths include effective call management and lead capture, leading to increased enrollment and client satisfaction. Overall, ExpertCallers demonstrates strong expertise in enhancing operational efficiency for educational institutions, making them a suitable partner for businesses in this industry. - 2 reviews for education industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Childcare Center (5.0/5, Mar 14, 2026): ExpertCallers provided call center services for a childcare center. The team handled inbound calls, responded to parent questions about enrollment and schedules, and captured leads from phone inquiries. [Read Full Review](https://clutch.co/go-to-review/expertcallers/442823) - Call Center Services for Childcare Center (4.5/5, Mar 25, 2026): ExpertCallers provided call center services for a childcare center. The team managed inbound calls, responded to inquiries about enrollment and programs, scheduled visits, and maintained communication records. [Read Full Review](https://clutch.co/go-to-review/expertcallers/445452) ##### Contracting Experience ExpertCallers has received positive feedback from clients in the Contracting industry, highlighting their expertise in customer communication and lead management. Clients reported significant increases in client conversions, rapid response times, and improved customer satisfaction. The company's professionalism, reliability, and ability to adapt to client needs were consistently praised, solidifying their impact on business growth. Overall, ExpertCallers is well-positioned to support contracting firms aiming to enhance their customer engagement and operational efficiency. - 4 reviews for contracting industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center & Sales Outsourcing for Construction Company (5.0/5, Feb 25, 2026): ExpertCallers provided call center and sales outsourcing services for a construction company. The team researched clients and markets, made outbound calls, scheduled appointments, and delivered weekly reports. [Read Full Review](https://clutch.co/go-to-review/expertcallers/438763) - Call Center Services for Construction & Landscaping Company (4.0/5, Apr 9, 2026): ExpertCallers provided call center services for a construction and landscaping company. The team managed inbound and outbound customer calls, scheduled appointments, and followed up with potential clients. [Read Full Review](https://clutch.co/go-to-review/expertcallers/448858) - Call Center Services for Flooring Company (4.5/5, Apr 9, 2026): ExpertCallers provided call center services for a flooring company. The team handled inbound calls, scheduled appointments, qualified leads, performed outbound follow-ups, and resolved inquiries. [Read Full Review](https://clutch.co/go-to-review/expertcallers/448862) - Customer Support Services for E-Commerce Company (4.5/5, Apr 10, 2026): ExpertCallers provided customer support services for an e-commerce company. The team handled customer service calls, supported order processing, resolved issues, and tracked customer interactions. [Read Full Review](https://clutch.co/go-to-review/expertcallers/449202) ##### Business services Experience ExpertCallers has received positive feedback from clients in the business services industry, noting their strong expertise in customer communication management. Clients highlighted significant improvements in lead conversion, customer response times, and overall engagement due to their organized project management and professionalism. Their ability to adapt to client needs and provide reliable support has made a considerable impact, contributing to increased operational efficiency and customer satisfaction. This makes ExpertCallers a solid choice for businesses seeking effective call center solutions. - 5 reviews for business services industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Tree Services Company (5.0/5, Feb 25, 2026): ExpertCallers provided call center services for a tree services company. The team handled inbound and outbound calls, followed up with clients, scheduled appointments, and recorded interactions. [Read Full Review](https://clutch.co/go-to-review/expertcallers/438772) - Call Center Services for Tree Care Company (4.5/5, Apr 7, 2026): ExpertCallers provided call center services for a tree care company. The team handled inbound customer support, outbound follow-ups, appointment scheduling, and lead qualification. [Read Full Review](https://clutch.co/go-to-review/expertcallers/448252) - Back Office Outsourcing for Home Improvement Company (5.0/5, May 8, 2026): ExpertCallers provided call center services for a home improvement company. The team managed outbound calling campaigns, lead qualification, customer follow-ups, and appointment scheduling. [Read Full Review](https://clutch.co/go-to-review/expertcallers/455588) - Customer Service & Call Center Support for Renovation Co (5.0/5, May 12, 2026): ExpertCallers provided call center and customer service support to a construction and renovation company. The team handled customer calls, appointment scheduling, outbound follow-ups, and inquiry management. [Read Full Review](https://clutch.co/go-to-review/expertcallers/456351) - Call Center Services for Towing Company (5.0/5, May 13, 2026): ExpertCallers provided call center services for a towing company. The team managed the client's inbound customer support calls. [Read Full Review](https://clutch.co/go-to-review/expertcallers/456676) ##### Other industries Experience ExpertCallers has received positive feedback from clients across various industries, particularly in their expertise in customer service and support. Clients commend their seamless integration into existing teams and the comparable quality of service to in-house representatives. Their strong communication and project management skills ensure timely delivery and responsiveness to client needs. Overall, the sentiment is highly favorable, highlighting ExpertCallers' dedication, cultural fit, and ability to drive measurable success in the Other industries sector. - 4 reviews for other industries industry - 4 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Customer Service & Sales Outsourcing for Presentation Co (5.0/5, Mar 12, 2026): ExpertCallers provided e-commerce sales and support for a presentation design company. The team communicated with end customers through live chat and email, offering technical support and product guidance. [Read Full Review](https://clutch.co/go-to-review/expertcallers/442398) - Sales Outsourcing for Mobile Software Solutions Co (5.0/5, Mar 24, 2026): ExpertCallers provided sales support to a mobile software solutions company. They helped the client engage enterprise buyers globally by setting meetings with leads via email and phone outreach. [Read Full Review](https://clutch.co/go-to-review/expertcallers/444957) - Customer Service Outsourcing for Consulting Firm (5.0/5, Apr 2, 2026): ExpertCallers provided customer service outsourcing for a consulting firm. The team was responsible for attending on-site training and handling customer support during the client's out-of-office hours. [Read Full Review](https://clutch.co/go-to-review/expertcallers/447395) - Customer Service Outsourcing for Software Company (5.0/5, Apr 3, 2026): ExpertCallers provides ongoing customer support for a software company. The team has helped the client migrate to HubSpot Service Hub and uses Ring4 for providing call center support. [Read Full Review](https://clutch.co/go-to-review/expertcallers/447672) ##### Automotive Experience ExpertCallers has demonstrated significant expertise in the Automotive industry, particularly in customer communication and support. Clients have reported impressive results, including a 40% increase in bookings and improved lead conversion rates. Their team is recognized for professionalism, consistency, and effective communication, making them a valuable partner for automotive service providers seeking reliable support. Overall sentiment is highly positive, with clients appreciating their alignment with company values and their significant impact on customer engagement and satisfaction. - 4 reviews for automotive industry - $50,000 – $199,999 avg. project cost - Call Center Services for Auto Detailing Company (4.5/5, Mar 19, 2026): ExpertCallers provided call center services for an auto detailing company. The team handled inbound and outbound customer calls, managed appointments, responded to inquiries, and followed up with customers. [Read Full Review](https://clutch.co/go-to-review/expertcallers/444058) - Call Center Services for Truck Repair Company (4.5/5, Mar 26, 2026): ExpertCallers provided call center services for a truck repair company. The team handled inbound customer calls, responded to service inquiries, captured job details, and coordinated with the client's team. [Read Full Review](https://clutch.co/go-to-review/expertcallers/445802) - Call Center Services for Auto Detailing Company (4.5/5, Apr 8, 2026): ExpertCallers provided call center support for an auto detailing company. The team handled inbound customer calls, managed service inquiries, scheduled appointments, and followed up on leads. [Read Full Review](https://clutch.co/go-to-review/expertcallers/448559) - Call Center Support for Construction & Renovation Company (4.5/5, Apr 8, 2026): ExpertCallers provided call center support for a construction and renovation company. The team handled inbound and outbound calls, set appointments, qualified leads, and followed up with potential customers. [Read Full Review](https://clutch.co/go-to-review/expertcallers/448560) ##### Construction Experience ExpertCallers has garnered positive feedback from clients in the construction industry for their professionalism, effective lead generation, and excellent communication skills. Clients noted significant improvements in client engagement, conversion rates, and overall project management efficiency. The company’s structured approach, timely deliverables, and ability to represent clients positively during interactions are highlighted as key strengths, making them a reliable partner for businesses seeking to enhance their customer communication and project opportunities. - 4 reviews for construction industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Sales Outsourcing for Construction Company (5.0/5, Feb 24, 2026): ExpertCallers provided sales outsourcing services for a construction firm. The team managed outbound calling campaigns, lead qualification, and appointment scheduling. [Read Full Review](https://clutch.co/go-to-review/expertcallers/438367) - Call Center Services for Home Renovation Company (5.0/5, Feb 25, 2026): ExpertCallers provided call center services for a home renovation company. The team followed up with potential clients, nurtured leads, scheduled sales team appointments, and provided detailed reports. [Read Full Review](https://clutch.co/go-to-review/expertcallers/438775) - Call Center Services for Construction Company (4.5/5, Mar 23, 2026): ExpertCallers provided call center services for a construction firm. The team handled inbound and outbound calls, responded to customer inquiries, scheduled site visits, and followed up with potential clients. [Read Full Review](https://clutch.co/go-to-review/expertcallers/444681) - Outbound Calling for Construction Services (4.5/5, Apr 10, 2026): ExpertCallers provided outbound calling services for a construction company. The team reached out to prospects, set appointments, maintained a database of potential clients, and provided performance reports. [Read Full Review](https://clutch.co/go-to-review/expertcallers/449201) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently express satisfaction with ExpertCallers' pricing, describing it as fitting their budgets while delivering significant value. Feedback highlights instances where clients noted the 'good value for cost' and the ability to maintain high-quality service without increasing internal workload. Overall sentiment reflects confidence in the company's cost-effectiveness, with several reviews emphasizing improved customer response times and lead conversion rates as indicators of the value received from their services. [Read All Reviews](https://clutch.co/profile/expertcallers?verified=true#reviews) - $10,000 to $49,000 (10 reviews) - $50,000 to $199,999 (8 reviews) - $200,000 to $999,999 (7 reviews) - Less than $10,000 (2 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 5 countries - Canada (2 projects) - Poland (5 projects) - Türkiye (1 projects) - Tanzania (1 projects) - United States (13 projects) [View Reviews](https://clutch.co/profile/expertcallers?verified=true#reviews) --- ### [six eleven global services](https://clutch.co/profile/six-eleven-global-services) #### 4.8 out of 5 star rating (10 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Davao City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 40% Call Center Services - 30% Customer Service Outsourcing #### Company description six eleven global services is a Customer Support Outsourcing company offering Call Center Solutions and Customer Service BPO. Reviews reveal that clients appreciate their strong alignment with company values, cost-effectiveness, and responsive service. With a consistent 90% CSAT score and high praise for efficient communication, 66% of reviewers noted the impressive quality of support, suggesting areas for potential improvement in team size and independent management. [Visit Website](https://www.sixelevencenter.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 3 reviews mention Customer Service Outsourcing Customer Support for Enterprise SaaS Company 4.5/5 — six eleven global services provides customer support for an enterprise SaaS company. After learning the client's goals, they manage tickets raised by customers. - 1 of 3 Customer Service Outsourcing reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/six-eleven-global-services/197763) #### Experience in 6 industries Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors. [Read All Reviews](https://clutch.co/profile/six-eleven-global-services?verified=true#reviews) ##### Logistics & Supply Chain Experience Six Eleven Global Services has demonstrated exceptional expertise in the Logistics & Supply Chain industry, particularly in invoice processing and workflow management. Clients commend their high-quality deliverables and remarkable accuracy rates, often exceeding 95%. Their responsive communication and professional management further enhance client satisfaction. Overall, the positive sentiment reflects their ability to meet project goals effectively, making them a strong candidate for businesses seeking reliable logistics solutions. - 1 review for logistics & supply chain industry - 1 review is 5 stars - Unknown avg. project cost - BPO Services for Logistics & Supply Chain Company (5.0/5, Apr 25, 2023): six eleven global services provides BPO services for a logistics and supply chain company. The team is tasked with acquiring the project requirements, employing appropriate agents, and training them. [Read Full Review](https://clutch.co/go-to-review/six-eleven-global-services/197030) ##### Advertising & marketing Experience Clients in the Advertising & marketing industry commend Six Eleven Global Services for their effective customer support and alignment with client values. Feedback highlights their commitment to delivering quality services at budget-friendly prices, resulting in improved response rates and efficient ticket management. Their expertise is recognized in managing customer interactions, although some clients suggest expanding their team size for enhanced service delivery. Overall, they are viewed as a reliable partner for businesses seeking strong support in the Advertising & marketing sector. - 1 review for advertising & marketing industry - Unknown avg. project cost - Customer Support for Enterprise SaaS Company (4.5/5, Apr 27, 2023): six eleven global services provides customer support for an enterprise SaaS company. After learning the client's goals, they manage tickets raised by customers. [Read Full Review](https://clutch.co/go-to-review/six-eleven-global-services/197763) ##### Beauty & Cosmetics Experience Clients in the Beauty & Cosmetics industry commend Six Eleven Global Services for their responsive customer service and alignment with business values. Their expertise in handling customer inquiries and providing timely solutions has resulted in measurable success, such as achieving a one-hour response time. The company is noted for its unique ability to stand out in a competitive landscape, making them a strong candidate for businesses seeking reliable support in this sector. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - Unknown avg. project cost - Customer & Ticket Support Services for Beauty Tech Company (5.0/5, Mar 17, 2023): six eleven global services provides support services for a beauty technology company. The team is responsible for answering tickets and handling the client's entire customer service operation during US hours.  [Read Full Review](https://clutch.co/go-to-review/six-eleven-global-services/188201) ##### Telecommunications Experience The feedback from clients in the Telecommunications industry highlights six eleven global services' expertise in providing high-quality customer support and staff augmentation. Clients commend their responsiveness, commitment, and ability to enhance operational efficiency through resource management. Notable strengths include effective communication and adaptability to client needs. Overall, the sentiment reflects a strong partnership with long-term outcomes, positioning six eleven as a reliable choice for businesses seeking comprehensive telecommunications support. - 2 reviews for telecommunications industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Service BPO for Remote Monitoring Company (5.0/5, Feb 13, 2023): six eleven global services and solutions provides customer service BPO for a monitoring company. They handle chat service and inbound and outbound calls for English-speaking Canadian and American end customers. [Read Full Review](https://clutch.co/go-to-review/six-eleven-global-services/180781) - BPO Services for Telecommuniactions & IT Services Company (4.5/5, Feb 15, 2023): six eleven global services and solutions has provided BPO services to a telecommunications and IT services company for 10 years. The scope has included setting up the office space and finding the right agents. [Read Full Review](https://clutch.co/go-to-review/six-eleven-global-services/181005) ##### Consulting Experience Six Eleven Global Services has received positive feedback in the Consulting industry, highlighting their expertise in remote staffing and operational efficiency. Clients appreciate their robust infrastructure, security protocols, and the seamless communication facilitated by dedicated management. Notably, partnerships have led to measurable growth and stability for clients, indicating a strong impact on business outcomes. Overall, their commitment to quality service and client support positions them as a reliable partner for businesses seeking consulting solutions. - 2 reviews for consulting industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Recruitment & Outsourcing Services for BPO Company (5.0/5, Feb 10, 2023): six eleven global services and solutions offers recruitment and outsourcing services for a BPO company. They help hire remote staff and provide them with an office with security and other necessary protocols. [Read Full Review](https://clutch.co/go-to-review/six-eleven-global-services/180460) - Call Center Services for Call Center Outsourcing Firm (4.5/5, Feb 11, 2023): six eleven global services and solutions provides call center services to a call center outsourcing firm's clients. Some of the services they offer include inbound customer services and order processing. [Read Full Review](https://clutch.co/go-to-review/six-eleven-global-services/180522) ##### Wellness & Fitness Experience Six Eleven Global Services demonstrates strong expertise in the Wellness & Fitness industry, particularly in enhancing customer support operations. Clients appreciate their ability to customize solutions, improve training, and develop effective QA processes, leading to high customer satisfaction scores. The team is noted for their dedication and responsiveness, contributing positively to project outcomes. Overall, their collaborative approach and commitment to client needs make them a promising fit for businesses in the Wellness & Fitness sector. - 1 review for wellness & fitness industry - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for Online Yoga Instructions Co (4.0/5, Feb 10, 2023): six eleven global services and solutions provides call center and customer support services to an online yoga instructions company. These services include developing scripts and providing QA. [Read Full Review](https://clutch.co/go-to-review/six-eleven-global-services/180510) #### Very responsive six eleven global services is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 3 countries - Canada (1 projects) - Malaysia (1 projects) - United States (6 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/six-eleven-global-services?verified=true#reviews) --- ### [ContactPoint 360](https://clutch.co/profile/contactpoint-360) #### 4.8 out of 5 star rating (6 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 1,000 - 9,999 employees - Montréal, Canada #### Services Provided - Allocation of Expertise by Percentage - 19% Back Office Outsourcing - 41% Call Center Services - 29% Customer Service Outsourcing - 11% Sales Outsourcing #### Company description ContactPoint 360 is a Customer Service BPO and outsourcing company specializing in call center solutions and remote customer care. The reviews reflect an overwhelmingly positive response, with significant improvements in response times and customer satisfaction mentioned by all clients. Approximately 100% of reviewers commend their adaptability and seamless integration, likening their service to an internal team. Some suggest enhanced reporting detail would add further value. [Visit Website](https://contactpoint360.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Collaborative Clients highlighted a strong sentiment of collaboration with ContactPoint 360, noting their flexibility and adaptability to internal workflows. One client remarked that the team operated as an extension of their own, enhancing communication and project management. They appreciated the organized approach, timely deliverables, and responsive adjustments to needs. Overall, the feedback reflects a positive collaborative experience, with only minor suggestions for improvement in reporting detail. - Back-Office/Customer Service Outsourcing for Software Dev Co (5.0/5, Jan 12, 2026): Their flexibility and willingness to adapt to our workflows stood out. They felt collaborative and operated more like an extension of our internal team. This approach fostered a seamless integration, enhancing the overall efficiency of the project. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/429518) #### 5 reviews mention Customer Service Outsourcing Call Center Services for Marketing Agency 5.0/5 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office tasks. - 3 of 5 Customer Service Outsourcing reviews are 5 stars - 5 new reviews for Customer Service Outsourcing in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/419269) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution. [Read All Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews) - Less than $10,000 (2 reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 5 countries - Armenia (1 projects) - Canada (1 projects) - Costa Rica (1 projects) - Czech Republic (1 projects) - Estonia (1 projects) This provider is available in 38 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews) --- ### [Significo](https://clutch.co/profile/significo) #### 5 out of 5 star rating (6 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 50 - 249 employees - Zagreb, Croatia #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 40% Call Center Services - 40% CRM Consulting and SI - 10% Customer Service Outsourcing #### Company description Significo is a Customer Service BPO offering outsourced customer support and call center solutions. Their reviews highlight exceptional project management, with 100% of feedback noting increased customer satisfaction and efficiency. Clients commend Significo for their passion, expertise, and proactive approach, evidencing their ability to significantly enhance customer care processes. [Visit Website](https://www.significo.hr/en/) #### Great team Client feedback consistently highlights Significo as a 'great team' characterized by their expertise, passion, and strong cultural alignment. One client noted their readiness and proactive approach, stating they are 'truly masters of their craft.' The team effectively increased customer satisfaction and resolved inquiries efficiently, demonstrating a commitment to client needs. Overall, the sentiment reflects high satisfaction with Significo's performance and dedication to delivering exceptional support. - Customer Support Services for Car Dealer (5.0/5, Dec 6, 2023): Significo was absolutely ready for the entire project. They take our every request into account and support it with their knowledge. They properly plan all work tasks in accordance with the work plan and program and report to us on the daily progress. They deliver everything up front with encouragement and motivation to get started. They are truly masters of their craft. [Read Full Review](https://clutch.co/go-to-review/significo/254316) #### 1 review mentions Customer Service Outsourcing Customer Support Services for Car Dealer 5.0/5 — Significo provides customer support services to a car dealer. They communicate general information about the client's products and services to end clients and forward information for second-level services. - 1 of 1 Customer Service Outsourcing reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/significo/254316) #### Experience in 2 industries Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries. [Read All Reviews](https://clutch.co/profile/significo?verified=true#reviews) ##### Automotive Experience Significo demonstrates strong expertise in the Automotive industry, particularly in customer support and after-sales services. Clients appreciate their timely project management and consistent communication, which have led to measurable improvements in customer satisfaction and increased sales. The company is recognized for its value-driven approach and alignment with client values, making it a suitable partner for automotive businesses seeking to enhance customer engagement and operational efficiency. - 2 reviews for automotive industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Support Services for Car Dealer (5.0/5, Dec 6, 2023): Significo provides customer support services to a car dealer. They communicate general information about the client's products and services to end clients and forward information for second-level services. [Read Full Review](https://clutch.co/go-to-review/significo/254316) - Call Center Services for Automotive Services Company (5.0/5, Jun 26, 2025): Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. [Read Full Review](https://clutch.co/go-to-review/significo/385359) ##### Energy & natural resources Experience Significo has demonstrated strong expertise in the Energy & Natural Resources sector, particularly in enhancing customer care for INA d.d. Their commitment to seamless service, rapid adaptability, and emphasis on customer satisfaction has led to measurable improvements in loyalty program engagement and reduced response times. Clients appreciate Significo's reliability, passion, and alignment with company values, suggesting they are well-suited for businesses seeking to optimize customer experience in this industry. - 1 review for energy & natural resources industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support Services for Oil & Gas Company (5.0/5, Feb 15, 2024): Significo provides customer support services for an oil and gas company's users through email and phone. The team processes inquiries, provides users with information, and exchanges and allocates coupons. [Read Full Review](https://clutch.co/go-to-review/significo/269143) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency. [Read All Reviews](https://clutch.co/profile/significo?verified=true#reviews) - Less than $10,000 (1 reviews) - $50,000 to $199,999 (1 reviews) --- ### [First Point Communications](https://clutch.co/profile/first-point-communications) #### 4.9 out of 5 star rating (6 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Ensenada, Mexico #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 10% Customer Service Outsourcing - 40% Sales Outsourcing - 10% Direct Marketing #### Company description First Point Communications is a B2B lead generation and appointment setting company, specializing in cold calling and email marketing services. Overall, the company receives positive feedback, with 100% of reviewers highlighting their professionalism, dedication, and ability to generate high-quality leads. Clients appreciate their collaborative approach and effective communication, which have led to substantial improvements in sales pipelines. [Visit Website](https://firstpointco.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### High-quality work Clients consistently commend First Point Communications for their high-quality work and dedication to client success. One client noted their 'impressive quality of work' and 'dedication to client's success,' while another highlighted their 'ability to generate leads' effectively. Overall, the sentiment reflects strong satisfaction with the results achieved, including a significant increase in warm leads and a collaborative working relationship, demonstrating their commitment to delivering exceptional service. - Lead Generation for Telecommunications Company (5.0/5, Feb 26, 2022): They have an impressive quality of work and dedication to client's success. [Read Full Review](https://clutch.co/go-to-review/first-point-communications/12126) - Appointment Setting for Technology Firm (5.0/5, Feb 29, 2020): From getting a handful of warm leads for the whole month, we very quickly reached a point where we were getting 10-15 warm/hot leads a week. Made all the sales reps busy which allowed for not only more closed deals but also for faster market alignment for our product strategies. Most impressive is their ability to generate leads. They do it really well. [Read Full Review](https://clutch.co/go-to-review/first-point-communications/26853) #### Experience in 3 industries First Point Communications has demonstrated expertise in the Telecom, Energy, Real Estate, and IT Services industries. Clients reported exceptional lead generation and appointment setting capabilities, leading to significant sales increases, particularly in Real Estate (500% growth) and IT Services (10-15 warm leads per week). The overall sentiment across industries highlights their professionalism, collaborative approach, and commitment to client success, making them a strong fit for businesses seeking effective B2B lead generation strategies. [Read All Reviews](https://clutch.co/profile/first-point-communications?verified=true#reviews) ##### Software Experience First Point Communications demonstrates strong expertise in the Software industry, particularly in lead generation for B2B technology vendors. Clients commend their dedication to delivering high-quality results and their collaborative approach, which fosters effective communication and adaptability. The involvement of the owner, Muneeb Khan, enhances the personal touch and accountability in project management. Overall, feedback indicates a positive sentiment, with clients reporting satisfaction and a strong potential for success in their software-related initiatives. - 1 review for software industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Telecommunications Company (5.0/5, Feb 26, 2022): First Point Communications generates leads for a telecommunications company. The vendor mainly provides cold calling services for them. [Read Full Review](https://clutch.co/go-to-review/first-point-communications/12126) ##### Real estate Experience First Point Communications has demonstrated expertise in the real estate sector, particularly in outbound call center services for lead qualification. A client from Royal LePage Terrequity noted a remarkable 500% increase in sales due to their effective strategies in connecting with prospects and building rapport. The professionalism and hard work of their team have been highlighted as key strengths, making them a compelling option for real estate businesses seeking to enhance their sales pipeline. - 1 review for real estate industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Outbound Call Services for Real Estate Agency (5.0/5, Apr 6, 2020): First Point Communications provided outbound call services for a real estate agency. Additionally, the team worked to generate leads, set appointments, and built relationships with clients. [Read Full Review](https://clutch.co/go-to-review/first-point-communications/52556) ##### IT Services Experience First Point Communications demonstrates strong expertise in lead generation for the IT Services industry, particularly in appointment setting, cold calling, and email marketing. Clients highlight their effective strategies, resulting in a significant increase in qualified leads and engagement. The collaborative approach fosters seamless communication and a strong partnership. Overall, the positive sentiment underscores their reliability and ability to deliver impactful results, positioning them as a valuable choice for businesses seeking to enhance their sales outreach. - 1 review for it services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Appointment Setting for Technology Firm (5.0/5, Feb 29, 2020): A technology firm hired First Point Communications to handle appointment setting for its customers. They also pushed three different offerings on callers, trying to spur the discovery of new leads. [Read Full Review](https://clutch.co/go-to-review/first-point-communications/26853) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients express high satisfaction with First Point Communications' value for money, often citing significant returns on investment. One client reported a 500% increase in sales, deeming the service "definitely worth the investment." Another highlighted their competitive pricing and reliability, noting they effectively generated 10-15 warm leads weekly. Overall, feedback indicates that the company provides quality services that align well with client needs, reinforcing a positive sentiment regarding cost effectiveness. [Read All Reviews](https://clutch.co/profile/first-point-communications?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 3 countries - Canada (1 projects) - Ireland (1 projects) - United States (1 projects) This provider is available in 15 time zones: - Middle East Time (MET) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - Hawaii Standard Time (HST) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - New Zealand Standard Time (NST) This provider is fluent in 3 languages: - English - Portuguese - Spanish [View Reviews](https://clutch.co/profile/first-point-communications?verified=true#reviews) --- ### [The Hour - Back Office and Virtual Assistant Services](https://clutch.co/profile/hour-back-office-virtual-assistant-services) #### 5 out of 5 star rating (28 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Great Neck Plaza, NY #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 10% Call Center Services - 20% Customer Service Outsourcing - 5% Document Digitization & Management - 10% Finance & Accounting Outsourcing (FAO) - 5% HR Consulting #### Company description The Hour - Back Office and Virtual Assistant Services specializes in Customer Support Outsourcing and other back-office solutions, consistently receiving positive feedback from clients. Approximately 100% of reviewers praise their communication, tailored support, and ability to integrate seamlessly into existing workflows. The company's services enhance operational efficiency and customer satisfaction, with clients noting a high level of professionalism and responsiveness. [Visit Website](https://thehour.co/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Proactive The overall sentiment regarding proactivity at The Hour - Back Office and Virtual Assistant Services is highly positive. Clients praised Garesh for his proactive approach, stating he was always willing to help and effectively challenged requests to ensure full understanding. One client emphasized that Garesh's strong work ethic and proactive communication significantly contributed to their success, while another noted the team's ability to promptly address needs and adjust to requests without delays, showcasing their commitment to client satisfaction. - Back Office & Customer Service Outsourcing for Insurance Co (5.0/5, Feb 11, 2025): The Hour maintained a well-organized approach, keeping everything on track and ensuring deadlines were met. They were proactive in addressing our requests, adjusting to our needs without delays. Communication was seamless, and they handled tasks with a balance of efficiency and flexibility. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/351045) - Back Office Support for Life Sciences Recruiting Co (5.0/5, Jul 7, 2025): Garesh is proactive and nothing is ever too much trouble, he wants to help at all times, he is also comfortable challenging our requests to ensure he has 100% understood any brief, which we like. He seems to have a very strong work ethic and has been creating some great results of late for us as we build our client and candidate portfolio. Garesh is a real asset to us right now and hopefully even more so as we grow our team and our team with you. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/388046) #### 1 review mentions Order Processing & Taking Order Processing & Taking Experience The Hour - Back Office and Virtual Assistant Services has received overwhelmingly positive feedback for their Order Processing & Taking services, with 95% of clients expressing satisfaction. Key strengths include effective communication, quick issue resolution, and a strong cultural fit with clients. Reviewers frequently highlight the attentiveness of the staff and their ability to adapt through training. Overall, clients feel that the team significantly enhances efficiency and productivity, creating a valuable partnership. - 1 of 1 Order Processing & Taking reviews is 5 stars - Unknown avg. project cost [Read Most Recent Review](https://clutch.co/profile/hour-back-office-virtual-assistant-services#review-345228) #### Experience in 9 industries The Hour - Back Office and Virtual Assistant Services has demonstrated expertise across various industries including Insurance, Information Technology, Financial Services, eCommerce, Advertising & Marketing, and Business Services. Clients commend their reliability, responsiveness, and the ability to enhance operational efficiency, particularly in insurance-related tasks such as quoting and policy administration. Overall, feedback reflects a highly positive sentiment, with clients noting the provider's strong communication skills and adaptability, making them a suitable partner for firms seeking operational support. [Read All Reviews](https://clutch.co/profile/hour-back-office-virtual-assistant-services?verified=true#reviews) ##### Advertising & marketing Experience The Hour - Back Office and Virtual Assistant Services demonstrates notable expertise in the Advertising & Marketing sector, particularly in influencer marketing and data-driven strategies. Clients commend their accountability, efficiency, and responsiveness, which significantly enhance workflow optimization and CRM management. Positive feedback highlights measurable improvements in operational smoothness and timely project delivery, making them a strong candidate for businesses seeking reliable support in their marketing initiatives. - 1 review for advertising & marketing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - CRM Mgmt & Workflow Optimization for Digital Mktg Agency (5.0/5, Apr 20, 2026): The Hour - Back Office and Virtual Assistant Services provides CRM management and workflow optimization support for a digital marketing firm. They handle backend operations and data management. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/451502) ##### Pharmaceuticals Experience The Hour - Back Office and Virtual Assistant Services is highly regarded in the Pharmaceuticals industry, particularly for its expertise in life science recruitment. Clients appreciate their proactive approach, effective communication, and alignment with company values. The team's ability to deliver on time and within budget has been noted as a significant strength. Overall, the positive sentiment reflects their capacity to enhance operational efficiency and support the growth of businesses within the Pharmaceuticals sector. - 1 review for pharmaceuticals industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back Office Support for Life Sciences Recruiting Co (5.0/5, Jul 7, 2025): The Hour - Back Office and Virtual Assistant Services provides back office support for a life sciences recruiting company. The team has built a database of candidates and clients and supports outreach tasks. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/388046) ##### Human Resources Experience The Hour - Back Office and Virtual Assistant Services has received positive feedback from clients in the Human Resources sector, highlighting their expertise in recruitment and operational efficiency. Clients commend their responsiveness, project management skills, and ability to enhance candidate engagement through data-driven approaches. Their adaptability and strong communication foster a collaborative environment, making them a valuable partner for HR needs. Overall, potential clients in the HR industry can expect effective support tailored to their specific requirements. - 4 reviews for human resources industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Recruitment Services for Technical Recruitment Firm (5.0/5, Aug 8, 2022): The Hour was hired by a technical recruitment firm to source and recruit candidates to help them scale their end clients' teams.  They've helped build out and iterate on the client's recruitment processes. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/153150) - Operational & Customer Support for Human Resources Company (5.0/5, Apr 2, 2025): The Hour - Back Office and Virtual Assistant Services provides operational and end customer support for a human resources company. The team manages inquiries and assists with account setups and job postings. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/364451) - Staff Augmentation for Software Company (4.5/5, Jul 3, 2025): The Hour - Back Office and Virtual Assistant Services provides staff augmentation for an HCM software company. The team assists with project management, recruitment, administrative tasks, and reports. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/387150) - App Management & Support for HR Solutions Firm (5.0/5, Jul 6, 2025): The Hour - Back Office and Virtual Assistant Services provides email marketing services for an HR solutions firm. The team manages email campaigns, analyzes performance data, and optimizes outreach strategies. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/387735) ##### Real estate Experience The Hour - Back Office and Virtual Assistant Services has demonstrated expertise in the real estate sector through effective CRM management, graphic design, and project management. Clients praise their attention to detail, structured approach, and ability to enhance property visualization with high-quality floor plans and aerial maps. Overall, feedback reflects high satisfaction, with clients noting improved client follow-ups and engaging presentation materials. Their organized and responsive service model positions them as a reliable partner for real estate professionals seeking support. - 1 review for real estate industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Architectural Design & CRM Consulting for Real Estate Co (5.0/5, Feb 14, 2025): A real estate company has hired The Hour - Back Office and Virtual Assistant Services for CRM management and graphic and architectural design. The team has been responsible for designs like custom floor plans. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/352145) ##### Software Experience The Hour - Back Office and Virtual Assistant Services has received positive feedback from clients in the Software industry, highlighting their flexibility, professionalism, and effective collaboration. Clients appreciate their strategic approach to recruitment, focusing on aptitude and attitude, which has resulted in successful expansion of Customer Success teams. Their responsiveness and integration with tools like Office 365 and Zendesk enhance operational efficiency. Overall, they are seen as a reliable partner for companies seeking to enhance engagement and support in the Software sector. - 1 review for software industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO Services for AI -Sourcing Automation Platform (5.0/5, Aug 26, 2022): The Hour - Back Office and Virtual Assistant Services provides BPO services for an Ai-sourcing automation platform. They provide support to the client's customer success and platform engagement team. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/155699) ##### Business services Experience The Hour - Back Office and Virtual Assistant Services demonstrates strong expertise in bookkeeping and financial management, consistently delivering accurate and timely services. Clients appreciate the organized approach to accounts payable/receivable and the dedicated team structure, which includes quality control measures at no additional cost. Overall feedback highlights their responsive project management and budget-friendly pricing, making them a valuable partner for businesses seeking efficient financial support in the Business services industry. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Accounting for Business Services Firm (5.0/5, Mar 20, 2026): The Hour - Back Office and Virtual Assistant Services provides accounting services to a business services firm, including bookkeeping using QuickBooks, credit card reconciliations, and audit report preparation. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/444170) ##### Retail Experience The Hour - Back Office and Virtual Assistant Services demonstrates strong expertise in streamlining retail operations, particularly for supermarket chains. Clients appreciate their rapid invoice processing, organized financial record management, and reliable reporting, which enhance operational efficiency. The team's responsive communication and proactive management ensure timely project delivery without disruption. Overall, positive sentiment highlights their excellent value for cost and commitment to client satisfaction, making them a fitting choice for businesses in the retail sector. - 1 review for retail industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Supermarket Chain (5.0/5, Mar 18, 2026): The Hour - Back Office and Virtual Assistant Services provides virtual assistant services to a supermarket chain. The team manages invoice processing and supports inventory accounting. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/443768) ##### Financial services Experience Reviews from a financial services client highlight The Hour - Back Office and Virtual Assistant Services as a reliable partner for backend support and data management in the mortgage industry. Clients appreciate their adaptability to AI technology, timely project delivery, and responsiveness. Overall sentiment is positive, indicating that the company effectively enhances organizational processes and workflow efficiency, making them a suitable choice for businesses seeking support in financial services. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Backend Support for Financial Services Company (5.0/5, Apr 17, 2026): The Hour - Back Office and Virtual Assistant Services provides backend support to a financial services company. The team manages data, handles documentation, and coordinates workflow for mortgage processes. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/451009) ##### Information technology Experience The Hour - Back Office and Virtual Assistant Services has received positive feedback in the IT industry, particularly for its affordability and dedication to client support. Clients appreciate their ability to assist with back-office tasks and customer service, highlighting their flexibility and willingness to learn new tools. Overall, the sentiment is favorable, suggesting that potential clients in the Information Technology sector can expect reliable assistance and a commitment to service excellence. - 1 review for information technology industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for IT Company (5.0/5, May 14, 2026): The Hour - Back Office and Virtual Assistant Services provided virtual assistant services for an IT company. The team helped with day-to-day tasks and backend work like security reports. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/457257) ##### Insurance Experience The Hour - Back Office and Virtual Assistant Services demonstrates strong expertise in the Insurance industry, providing substantial backend support that enhances efficiency and client satisfaction. Clients commend their professionalism, reliability, and quick adaptability, noting significant improvements in workflow organization and task accuracy. Feedback highlights their impact in commercial and personal lines quoting, policy management, and client interactions, making them an excellent fit for insurance firms seeking to optimize operations and focus on growth. - 11 reviews for insurance industry - 11 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Insurance Agency (5.0/5, Jan 22, 2025): The Hour - Back Office and Virtual Assistant Services provides backend support for an insurance agency. The team quotes insurance, resolves account issues, and proactively reaches out to customers via email. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/345228) - Back Office & Customer Service Outsourcing for Insurance Co (5.0/5, Feb 11, 2025): The Hour - Back Office and Virtual Assistant Services has provided back-office support for an insurance company. The team has handled scheduling, data management, independent agent coordination, and data entry. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/351045) - Insurance Services & Brokers for Insurance Co (5.0/5, Feb 20, 2025): The Hour - Back Office and Virtual Assistant Services provides quoting assistance for an insurance company. The team handles data entry, quote comparisons, and follow-ups. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/353802) - Virtual Assistant Services for Insurance Company (5.0/5, Jul 1, 2025): The Hour - Back Office and Virtual Assistant Services provides virtual assistant services for an insurance company. The team handles payroll deductions, open enrollment, census uploading, and CRM data entry. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/386606) - Back-Office Outsourcing for Insurance Company (5.0/5, Jul 2, 2025): The Hour provides three virtual assistants for an insurance company. The team helps the client with daily back-office tasks, including quoting, issuing insurance certificates, and policy servicing. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/386971) - Insurance Services & Brokers for Insurance Company (5.0/5, Jul 8, 2025): The Hour - Back Office and Virtual Assistant Services provides ongoing staff augmentation services for an insurance company. The team works on various background administration projects. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/388476) - Back-Office Support for Insurance & Employee Benefits Firm (5.0/5, Mar 23, 2026): The Hour - Back Office and Virtual Assistant Services provides back-office support to an insurance and employee benefits firm. They manage the client's data, handle workflows, and offer operational support. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/444890) - Virtual Assistant Services for Insurance Agency (5.0/5, Mar 31, 2026): The Hour - Back Office and Virtual Assistant Services provides virtual assistant services for an insurance agency. The team handles insurance renewal processes and commercial and personal lines quoting. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/446972) - Back-Office Outsourcing for Insurance Company (5.0/5, May 13, 2026): The Hour - Back Office and Virtual Assistant Services provides back-office services for an insurance agency. The team handles backend support, policy administration, quoting, and customer success management. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/456889) - Back-Office Outsourcing for Insurance Brokerage (5.0/5, May 21, 2026): The Hour - Back Office and Virtual Assistant Services provides back-office support to an insurance brokerage. The team handles re-rating clients, calling carriers, uploading information, and other tasks. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/458978) - Virtual Assistant Services for Insurance Company (5.0/5, May 29, 2026): The Hour - Back Office and Virtual Assistant Services provides a virtual assistant to an insurance company. The team manages administrative tasks, supports daily operations, and assists with LinkedIn marketing. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/460818) #### Completed projects in 3 countries - Canada (4 projects) - Indonesia (1 projects) - United States (19 projects) This provider is fluent in 5 languages: - English - Spanish - Dutch - French - Hindi [View Reviews](https://clutch.co/profile/hour-back-office-virtual-assistant-services?verified=true#reviews) --- ### [OBI Services](https://clutch.co/profile/obi-services) #### 5 out of 5 star rating (20 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Dipolog City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 35% Back Office Outsourcing - 35% Call Center Services - 10% Content Marketing - 10% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description OBI Services is a Customer Service BPO specializing in Customer Support Outsourcing, providing multilingual 24/7 assistance and enhancing customer service operations. Across their reviews, 100% of clients praised their proactive communication and alignment with company values, with measurable improvements like a 40% reduction in response times and a 30% decrease in support errors. [Visit Website](https://obi.services?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-order-processing) #### Transparent Clients have consistently praised OBI Services for their transparent communication and organized project management. Feedback highlighted their establishment of clear communication channels and regular check-ins, which facilitated alignment on goals and timelines. One client noted, 'Their management approach was organized, transparent, and solution-oriented,' reflecting an overall positive sentiment regarding their transparency. Additionally, OBI Services was commended for their proactive attitude and adaptability, emphasizing their commitment to aligning with client expectations. - Customer Support Outsourcing for Pet Tracking Company (5.0/5, Oct 22, 2025): OBI Services demonstrated solid project management throughout the engagement. They established clear communication channels and regular check-ins to align on performance goals and timelines. Deliverables were consistently completed on time, and the team was proactive in addressing any emerging issues or workload spikes. They were responsive to feedback, adaptable to changing priorities, and open to implementing process improvements based on our customer experience standards. Overall, their management approach was organized, transparent, and solution-oriented. [Read Full Review](https://clutch.co/go-to-review/obi-services/414983) #### Experience in 8 industries OBI Services has demonstrated strong capabilities across various industries, including Financial Services, Information Technology, Healthcare, Automotive, Real Estate, Consumer Products & Services, Sports, and Advertising & Marketing. Clients praised their operational efficiency, attention to detail, and high-quality customer support, resulting in measurable improvements in metrics like response times, accuracy, and customer satisfaction. Overall, OBI Services is well-suited for organizations looking for reliable data management and customer support solutions, particularly in technology-driven and service-oriented sectors. [Read All Reviews](https://clutch.co/profile/obi-services?verified=true#reviews) ##### Information technology Experience OBI Services demonstrates strong expertise in the Information Technology industry through their commitment to quality and adaptability. Clients have reported significant improvements in customer satisfaction, data accuracy, and operational efficiency. Their proactive communication and project management ensure timely delivery and a deep understanding of client needs. Feedback highlights the company's ability to enhance customer support and data management, making them a reliable partner for businesses seeking high-quality outsourcing solutions. - 2 reviews for information technology industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Rewards Platform (5.0/5, Oct 22, 2025): OBI Services manages the customer support operations of a rewards platform. Their fully trained customer support team provides 24/7 multilingual support via email, live chat, and social media channels. [Read Full Review](https://clutch.co/go-to-review/obi-services/414991) - Data Entry & Mgmt Support for Data Platform Solutions Co (5.0/5, Nov 7, 2025): OBI Services was hired by a data platform solutions company to provide data entry and management support. Their work included data cleaning and validation, database organization, and QA services. [Read Full Review](https://clutch.co/go-to-review/obi-services/418330) ##### Financial services Experience OBI Services has received positive feedback from clients in the Financial services industry, highlighting their expertise in streamlining operations and enhancing customer support. One client emphasized improved response times by over 40% and a reduction in processing errors by nearly 30%, demonstrating a significant impact on operational efficiency. The company's commitment to understanding client missions and proactive problem-solving reinforces their role as a strategic partner, making them a strong candidate for businesses seeking operational support in financial services. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back-Office Mgmt & Customer Service for Financial Nonprofit (5.0/5, Nov 22, 2025): OBI Services was hired by a financial empowerment nonprofit to manage their back-office operations and provide multi-channel customer service support. Key tasks included record-keeping and processing requests. [Read Full Review](https://clutch.co/go-to-review/obi-services/421362) ##### Automotive Experience OBI Services demonstrates considerable expertise in the Automotive industry, particularly in managing complex technical data for R&D and production planning. Clients commend their attention to detail, proactive communication, and ability to deliver projects on time, resulting in streamlined processes and improved internal reporting. Their commitment to quality and ownership of tasks significantly enhances operational efficiency, making them a reliable partner for Automotive businesses seeking data management solutions. - 1 review for automotive industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Data Entry Services for Linear Generator Technology Company (5.0/5, Jul 14, 2025): OBI Services provided data entry services for a linear generator technology company. The team handled data entry, cross-checking, and formatting of spreadsheets related to parts inventory and testing logs. [Read Full Review](https://clutch.co/go-to-review/obi-services/389936) ##### Real estate Experience OBI Services has demonstrated strong expertise in the real estate sector, particularly in data management and back-office support. Clients praised their attention to detail, timely delivery, and ability to streamline processes, which significantly enhanced operational efficiency. The positive sentiment reflects their understanding of property-related data and commitment to aligning with client needs, making them a reliable partner for real estate projects. - 3 reviews for real estate industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Real Estate Company (5.0/5, Jun 5, 2025): OBI Services provided back-office support for a real estate company. The team handled data entry, CRM updates, document preparation, tenant referencing support, and email management. [Read Full Review](https://clutch.co/go-to-review/obi-services/379930) - Data Entry & Formatting Services for Investment Consultancy (5.0/5, Jun 23, 2025): OBI Services provided data entry services for an investment consultancy. The team formatted property documents, digitized handwritten notes, organized files within the client's CRM, and created Excel sheets. [Read Full Review](https://clutch.co/go-to-review/obi-services/384501) - Data Entry & Management for Real Estate Agency (5.0/5, Jul 14, 2025): OBI Services provided data entry and management services for a real estate firm. They cleaned, verified, and entered detailed property data into Google Sheets, designed templates, and maintained regular updates. [Read Full Review](https://clutch.co/go-to-review/obi-services/389723) ##### Sports Experience OBI Services has demonstrated strong expertise in supporting sports organizations, particularly in grassroots football, by providing effective media coverage and administrative assistance. Clients appreciate their efficiency, versatility, and timely delivery of tasks. The company's ability to handle diverse roles—from admin to design—enhances its value. However, the lack of weekend availability can be a limitation for organizations requiring prompt content creation. Overall, OBI Services is well-suited for sports entities seeking comprehensive support. - 1 review for sports industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back Office Outsourcing for Football Media Company (5.0/5, Aug 10, 2024): OBI Services provided staff augmentation services for a football media company. The team supports the client with IT, administration workload, and media content creation. [Read Full Review](https://clutch.co/go-to-review/obi-services/306498) ##### Healthcare Experience OBI Services has garnered positive feedback from clients in the Healthcare industry, emphasizing their expertise in data management and accuracy. Clients, including leading healthcare providers, noted efficient project execution and excellent communication, which led to improved operational efficiency. Their commitment to delivering high-quality, error-free results has positioned them as a reliable partner for healthcare organizations seeking to enhance their data management processes, making OBI Services a strong candidate for similar projects. - 3 reviews for healthcare industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Healthcare Company (5.0/5, Sep 8, 2025): OBI Services provided data entry services for a healthcare company. The team collected, verified, and accurately input large volumes of information into the client's systems. [Read Full Review](https://clutch.co/go-to-review/obi-services/404119) - Data Entry for B2B Healthcare Supply Chain Platform (5.0/5, Sep 8, 2025): OBI Services was hired by an AI-based global B2B healthcare supply chain platform to manage their data entry project. The team was tasked with collecting, verifying, and inputting large volumes of information. [Read Full Review](https://clutch.co/go-to-review/obi-services/404152) - Data Entry & Processing for Nutrition Company (5.0/5, Sep 8, 2025): OBI Services managed a data entry project for a nutrition company. The team collected, verified, and input volumes of information into the client's systems. [Read Full Review](https://clutch.co/go-to-review/obi-services/404177) ##### Advertising & marketing Experience OBI Services has garnered positive feedback in the Advertising & Marketing sector, praised for their expertise in video editing, graphic design, and digital product creation. Clients highlight their adaptability, strong project management, and commitment to delivering high-quality results. The team's personable approach fosters a familial atmosphere, enhancing collaboration. Their meticulous attention to detail and efficiency in handling complex tasks significantly improve clients' operational workflows, making them a valuable partner for businesses seeking to elevate their marketing strategies. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Video Mktg, Graphic & Web Design for Content Creation Firm (5.0/5, Jul 30, 2024): OBI Services provides video marketing support for a content creation firm's end clients. The team supports the client in video editing, graphic and logo design, landing page creation, and logo animations. [Read Full Review](https://clutch.co/go-to-review/obi-services/303894) - Data Processing for Healthcare-Focused MarCom Firm (5.0/5, Dec 3, 2025): OBI Services provided data processing services for a healthcare marcom company. The team cleaned, organized, and prepared healthcare-related records and formatted all information into structured templates. [Read Full Review](https://clutch.co/go-to-review/obi-services/423347) ##### Consumer products & services Experience OBI Services has garnered positive feedback from clients in the Consumer Products & Services industry, particularly for their expertise in customer support. They successfully enhanced customer service capacity for Tractive, leading to a 30% decrease in response times and improved customer satisfaction scores. Clients praised their adaptability, proactive communication, and alignment with brand values, underscoring OBI Services' strengths in managing high-volume inquiries and maintaining service quality across multiple channels, making them a suitable partner for businesses in this sector. - 1 review for consumer products & services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Outsourcing for Pet Tracking Company (5.0/5, Oct 22, 2025): OBI Services provides customer support outsourcing for a pet tracking company. The team handles customer inquiries across multiple channels, responds to questions, processes replacements, and provides support. [Read Full Review](https://clutch.co/go-to-review/obi-services/414983) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently praise OBI Services for their excellent value for cost, noting that their pricing aligns well with project budgets. For example, one client highlighted their 'good value for cost' when selecting OBI Services, while another noted that their pricing fit within budget constraints. Overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, as clients reported significant improvements in operational efficiency and service quality, reinforcing the perceived value of their investment. [Read All Reviews](https://clutch.co/profile/obi-services?verified=true#reviews) - $10,000 to $49,000 (8 reviews) - Less than $10,000 (3 reviews) - $50,000 to $199,999 (3 reviews) #### Completed projects in 7 countries - Austria (1 projects) - Israel (1 projects) - Italy (1 projects) - Japan (1 projects) - United States (3 projects) - Scotland (1 projects) - England (3 projects) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/obi-services?verified=true#reviews) --- ### [Strong Vision Data Processing](https://clutch.co/profile/strong-vision-data-processing) #### 5 out of 5 star rating (7 reviews) - < $25 average hourly rate - 10 - 49 employees - Pune, India #### Services Provided - Allocation of Expertise by Percentage - 10% AI Development - 40% Back Office Outsourcing - 10% Customer Service Outsourcing - 20% Document Digitization & Management - 10% Sales Outsourcing - 5% Translation - 5% Transcription #### Company description Strong Vision Data Processing is a data processing company specializing in digitization, data entry, and management services. Positive feedback, comprising nearly 100% of client reviews, highlights the company's exceptional organization, timely delivery, and cost-effectiveness. Clients consistently commend their responsiveness, accuracy, and ability to meet or exceed expectations with reliable project management and high-quality results. [Visit Website](http://www.strongvisiondatapro.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Exceeds expectations Strong Vision Data Processing consistently exceeds client expectations, as highlighted by multiple reviews. The CFO of Industrial Metal Supply Co noted a 'quick turnaround' and delivery ahead of schedule, emphasizing their impressive understanding of project requirements. Similarly, the owner of 82 CLASSIC praised their reliability, stating they have 'exceeded expectations every time.' Clients appreciate their impeccable attention to detail and responsiveness, reinforcing a strong sentiment of satisfaction and trust in their services. - Accounting for Metal Service Center (5.0/5, Aug 21, 2024): Delivered sooner than promised, exceeded expectations. Their ability to understand the project's requirements quickly and ahead of the requested deadline was impressive. [Read Full Review](https://clutch.co/go-to-review/strong-vision-data-processing/308874) - Web Content Transfers for Production Company (5.0/5, Oct 11, 2018): Strong Vision Data Processing has exceeded my expectations every time I’ve utilized their services. We always receive great feedback on the projects we finish together. It’s a nice feeling to get positive input. Their performance is excellent. They are always on time or deliver way before the set deadline. [Read Full Review](https://clutch.co/go-to-review/strong-vision-data-processing/132425) #### Experience in 5 industries Strong Vision Data Processing has demonstrated expertise across various industries, including Legal, Financial Services, Media, Education, and eCommerce. Clients commend their efficiency, accuracy, and responsiveness, consistently delivering projects on time and within budget. The overall sentiment reflects strong satisfaction, particularly in Legal and Financial sectors, where their data processing capabilities have significantly enhanced operational workflows. For companies in need of meticulous data management, Strong Vision is a reliable partner, especially in industries requiring high data integrity and timely delivery. [Read All Reviews](https://clutch.co/profile/strong-vision-data-processing?verified=true#reviews) ##### Other industries Experience Strong Vision Data Processing has demonstrated exceptional expertise in the Other industries sector, particularly in data conversion for a metal service center. Clients appreciate their timely deliverables and proactive communication, often exceeding expectations without the need for progress updates. The company’s ability to quickly grasp project requirements and deliver results ahead of schedule highlights their strengths, making them a valuable partner for businesses seeking reliable data processing solutions. - 1 review for other industries industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Accounting for Metal Service Center (5.0/5, Aug 21, 2024): Strong Vision Data Processing converted data from PDF time cards into soft copy versions in Excel for a metal service center. The team also summarized each employee's hours worked. [Read Full Review](https://clutch.co/go-to-review/strong-vision-data-processing/308874) ##### Design Experience Strong Vision Data Processing demonstrates significant expertise in data processing, particularly for the Design industry, as evidenced by their ability to handle complex vendor data sets efficiently. Client feedback highlights their strengths in timely delivery, budget management, and maintaining high data quality. The positive sentiment surrounding their project management and communication reinforces their suitability for businesses seeking reliable design data solutions. - 1 review for design industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Data Processing for Safety Equipment Retailer (5.0/5, Dec 20, 2022): An online safety equipment retailer hired Strong Vision Data Processing to translate various incoming product data sets into their own internal data set according to specific SOPs. [Read Full Review](https://clutch.co/go-to-review/strong-vision-data-processing/172795) ##### Financial services Experience Strong Vision Data Processing has received positive feedback from clients in the Financial services industry, particularly for their expertise in handling monthly statements with zero errors and timely deliveries. Clients appreciate their effective communication and flexible billing structures, allowing for tailored solutions. The consistent positive outcomes reflect the company's thorough approach and adaptability, making them a suitable partner for businesses seeking reliable data processing services. - 1 review for financial services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Monthly Accounting Services for Financial Services Company (5.0/5, Mar 23, 2021): Strong Vision Data Processing was tasked with monthly statement reporting and providing accounting services to a financial services company. The client needed a quick turnaround for statements with no errors. [Read Full Review](https://clutch.co/go-to-review/strong-vision-data-processing/104953) ##### Education Experience Strong Vision Data Processing has demonstrated exceptional expertise in the Education sector by successfully digitizing extensive datasets for a research team. Clients commend their accuracy, responsiveness, and cost-effectiveness, highlighting their ability to deliver high-quality results. The company effectively manages communication and project logistics, ensuring a seamless workflow. Overall, their strengths in data processing make them a valuable partner for educational institutions seeking reliable and efficient data solutions. - 1 review for education industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Data Digitalization for University Research Team (5.0/5, Aug 19, 2020): Strong Vision Data Processing digitized the data contained in old books and records possessed by a University of Chicago research team, inputting numbers into excel and returning them to the client. [Read Full Review](https://clutch.co/go-to-review/strong-vision-data-processing/43812) ##### Media Experience Strong Vision Data Processing has demonstrated significant expertise in the Media industry, particularly in data processing and management. Clients appreciate their punctuality, accuracy, and efficiency in handling large volumes of data. One VP of operations noted improved internal workflows and a reliable turnaround time, highlighting the provider's ability to quickly adapt and execute new tasks effectively. Overall, the sentiment towards Strong Vision Data Processing is highly positive, making them a promising candidate for media-related projects. - 1 review for media industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Data Entry for Communications Company (5.0/5, Sep 5, 2018): Strong Vision Data Processing provides ongoing data entry services, converting the needed data into readable excel files with a quick turnaround time. [Read Full Review](https://clutch.co/go-to-review/strong-vision-data-processing/118423) ##### IT Services Experience Strong Vision Data Processing receives consistently positive feedback within the IT Services industry, highlighted by their expertise in data migration and content management. Clients commend their responsiveness, attention to detail, and ability to deliver high-quality results ahead of deadlines. The long-standing partnership with clients, along with the trust established over years, underscores their reliability. However, there is a suggestion for enhanced marketing to reach a broader audience, which reflects their potential for growth in the industry. - 1 review for it services industry - 1 review is 5 stars - Unknown avg. project cost - Web Content Transfers for Production Company (5.0/5, Oct 11, 2018): Strong Vision Data Processing aggregates content on existing websites and migrates it to new platforms. They move pages and individual posts that include copywriting and visual media. [Read Full Review](https://clutch.co/go-to-review/strong-vision-data-processing/132425) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently praise Strong Vision Data Processing for their cost-effectiveness and value for money. One client noted, "their pricing fit our budget, they offered good value for the cost, and they were responsive and timely." Another remarked on their ability to deliver high-quality work at a lower cost compared to competitors, stating, "they were significantly cheaper than the other providers we looked at, so they saved us a lot of money." Overall, feedback indicates strong satisfaction with pricing relative to the quality of service provided. [Read All Reviews](https://clutch.co/profile/strong-vision-data-processing?verified=true#reviews) - Less than $10,000 (3 reviews) - $10,000 to $49,000 (2 reviews) #### Completed projects in 6 cities - Washington, District of Columbia (1 projects) - Dallas, Texas (1 projects) - San Antonio, Texas (1 projects) - Chicago, Illinois (2 projects) - Los Angeles, California (1 projects) - Tempe, Arizona (1 projects) [View Reviews](https://clutch.co/profile/strong-vision-data-processing?verified=true#reviews) --- ### [Staybright Design Private Limited](https://clutch.co/profile/staybright-design-private) #### 5 out of 5 star rating (10 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Kolkata, India #### Services Provided - Allocation of Expertise by Percentage - 30% Call Center Services - 20% Customer Service Outsourcing - 15% Search Engine Optimization - 35% Web Development #### Company description Staybright Design Private Limited is a customer support outsourcing company specializing in comprehensive customer service BPO solutions. They have successfully reduced response times from 48 to 2 hours and increased customer satisfaction by 25%. Over 95% of reviews highlight their flexibility, proactiveness, and commitment to exceeding client expectations. [Visit Website](https://www.staybrightdesign.com?utm_source=clutch.co&utm_medium=referral) #### 1 review mentions Customer Service Outsourcing Outsourced Customer Service for Beverage Manufacturing Co 5.0/5 — Staybright Design Private Limited provided customer support services for a beverage manufacturing company. The team responded to customer inquiries and provided email and chat support scripts. - 1 of 1 Customer Service Outsourcing reviews are 5 stars - 1 new review for Customer Service Outsourcing in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/staybright-design-private/342527) #### Experience in 4 industries Staybright Design Private Limited has demonstrated expertise across various industries including Advertising & Marketing, Food & Beverage, Real Estate, and Manufacturing. Clients noted significant improvements in sales strategies, customer support services, and project management, leading to enhanced customer satisfaction and engagement. Overall sentiment is highly positive, especially in the Advertising & Marketing and Food & Beverage sectors, indicating a strong fit for businesses seeking to optimize sales processes and customer engagement strategies. [Read All Reviews](https://clutch.co/profile/staybright-design-private?verified=true#reviews) ##### Advertising & marketing Experience Staybright Design Private Limited has garnered positive feedback within the Advertising & marketing industry for their expertise in developing tailored sales strategies and promotional materials. Clients highlight their strong project management, timely delivery, and ability to enhance engagement with key stakeholders, resulting in increased qualified leads. Their deep understanding of sales dynamics and alignment with client values further positions them as a strong partner for businesses seeking impactful marketing solutions. - 1 review for advertising & marketing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sales Outsourcing for Commerce Media Network (5.0/5, Jan 27, 2025): Staybright Design Private Limited provided sales outsourcing services for a commerce media network. The team developed sales strategies, created promotional materials, and represented the client. [Read Full Review](https://clutch.co/go-to-review/staybright-design-private/346818) ##### Food & Beverage Experience Staybright Design Private Limited has demonstrated strong expertise in the Food & Beverage industry by significantly enhancing customer support for Whiskey & Wealth Club. Client feedback highlights their effectiveness in reducing response times from 48 hours to just 2 hours and improving customer satisfaction ratings by 25%. Their proactive management and tailored support solutions have proven beneficial, making them a reliable partner for businesses seeking to elevate customer experience in the Food & Beverage sector. - 1 review for food & beverage industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Outsourced Customer Service for Beverage Manufacturing Co (5.0/5, Jan 12, 2025): Staybright Design Private Limited provided customer support services for a beverage manufacturing company. The team responded to customer inquiries and provided email and chat support scripts. [Read Full Review](https://clutch.co/go-to-review/staybright-design-private/342527) ##### Real estate Experience Staybright Design Private Limited demonstrates strong expertise in the real estate sector by enhancing sales support services and optimizing customer engagement. A client from the industry praised their innovative approach, effective project management, and ability to deliver tailored marketing materials on time, leading to significant improvements in lead generation and sales. Their alignment with client values and responsive communication further solidifies their reputation as a reliable partner for real estate businesses seeking to enhance their market presence. - 1 review for real estate industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sales Outsourcing for Real Estate & Hospitality Company (5.0/5, Jan 11, 2025): Staybright Design Private Limited provided sales support for a real estate and hospitality company. They designed marketing materials, enhanced the client's online presence, and implemented a CRM system. [Read Full Review](https://clutch.co/go-to-review/staybright-design-private/342347) ##### Manufacturing Experience Staybright Design Private Limited has received positive feedback from clients in the Manufacturing industry, highlighting their expertise in enhancing customer support services. Clients commend their responsiveness, professionalism, and commitment to customer satisfaction, resulting in improved client relationships and overall satisfaction. Their strong project management skills and ability to meet deadlines further underscore their reliability as a partner. Potential clients seeking to improve customer engagement in the Manufacturing sector may find Staybright Design to be a suitable choice. - 1 review for manufacturing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Precision Parts Manufacturing Co (5.0/5, Dec 19, 2024): Staybright Design Private Limited provided customer support services for a precision parts company. The team handled customer inquiries, resolved technical issues, and managed complaints and feedback. [Read Full Review](https://clutch.co/go-to-review/staybright-design-private/338656) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Staybright Design Private Limited's competitive pricing and overall value for money. One client noted the 'good value for cost' in selecting them for customer support services, while another emphasized their 'pricing fit our budget.' Overall sentiment reflects satisfaction with the quality of service relative to costs, as clients reported significant improvements in engagement and customer satisfaction, validating the company's cost-effectiveness. [Read All Reviews](https://clutch.co/profile/staybright-design-private?verified=true#reviews) - $10,000 to $49,000 (3 reviews) - Less than $10,000 (1 reviews) #### Completed projects in 3 countries - France (1 projects) - Switzerland (1 projects) - England (2 projects) This provider is available in 6 time zones: - Middle East Time (MET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Australia Central Time (ACT) - Mountain Standard Time (MST) - New Zealand Standard Time (NST) This provider is fluent in 4 languages: - Bengali - English - Hindi - Urdu [View Reviews](https://clutch.co/profile/staybright-design-private?verified=true#reviews) --- ### [EverHelp](https://clutch.co/profile/everhelp) #### 5 out of 5 star rating (48 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Kyiv, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 15% Call Center Services - 65% Customer Service Outsourcing - 5% Sales Outsourcing #### Company description EverHelp is a Customer Service BPO company specializing in Outsourced Customer Support and Call Center Solutions. Their reviews highlight a consistent theme of high-quality service, with 100% of testimonials praising their structured project management and ability to improve response times significantly. Approximately 90% of reviewers commend EverHelp for their proactive problem-solving and clear communication. [Visit Website](https://www.ever-help.com/?utm_source=clutch&utm_medium=referral&utm_campaign=clutch_profile) #### Hard working Clients consistently commend EverHelp for their hard work and dedication. One CEO noted that their team's efforts significantly contributed to operational improvements, stating, 'Their hard work contributed to results.' Similarly, the Head of Marketing emphasized the team's impressive performance, highlighting that their hard work led to exceptional first response times. Overall, the sentiment reflects a strong appreciation for the commitment and professionalism demonstrated by EverHelp's team throughout their projects. - Customer Service Outsourcing for IT Company (5.0/5, Jun 17, 2024): The team was prompt and flexible in meeting communication demands. Their hard work contributed to results, and we appreciated the humor during our virtual meetings. [Read Full Review](https://clutch.co/go-to-review/everhelp/295107) - Customer Support Services for App Dev Company (5.0/5, Jun 17, 2024): Aside from the hard work that was done, the EverHelp team are just pleasant people. They have an easy-going process combined with high proficiency. [Read Full Review](https://clutch.co/go-to-review/everhelp/295068) #### Experience in 11 industries EverHelp has demonstrated expertise across various industries, notably in Information Technology, Customer Service, Hospitality, and Logistics. Clients report significant improvements in customer satisfaction, response times, and operational efficiency. In IT, positive feedback highlights their ability to handle complex inquiries and optimize support workflows. The logistics sector praises their multilingual support, enhancing service during peak periods. Overall, sentiment is overwhelmingly positive, indicating that EverHelp is a strong fit for organizations seeking scalable customer support solutions. [Read All Reviews](https://clutch.co/profile/everhelp?verified=true#reviews) ##### Consumer products & services Experience EverHelp has demonstrated significant expertise in the Consumer products & services industry, effectively enhancing customer support for a leading meal kit company. Clients note improvements in response times and customer satisfaction scores, with a 15% boost in CSAT attributed to their optimized processes. Their strengths include a scalable support team and the implementation of automation technologies, which streamline operations and improve client interactions. Overall, their professional approach and clear communication make them a reliable partner for businesses in this sector. - 1 review for consumer products & services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Meal Kit Delivery Service (5.0/5, Jun 19, 2025): EverHelp provided customer support services for a meal kit delivery service. They created a dedicated team of customer support agents and introduced automation technologies to streamline the client's processes. [Read Full Review](https://clutch.co/go-to-review/everhelp/383284) ##### Retail Experience EverHelp has demonstrated strong expertise in the Retail industry, particularly in enhancing customer support operations for a leading fitness apparel brand. Clients commend EverHelp for establishing efficient support teams, improving response times, and boosting customer satisfaction. Their professional approach and adaptability have also been highlighted positively, reinforcing their capability to deliver tailored solutions that align with business values. Overall, EverHelp is positioned as a reliable partner for Retail businesses looking to optimize customer service and operational efficiency. - 1 review for retail industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back Office Outsourcing for Fitness Apparel Company (5.0/5, May 15, 2025): EverHelp provided customer support services for a fitness apparel company. The team built and managed a support team across email, in-app chat, and social media channels, and handled payment disputes. [Read Full Review](https://clutch.co/go-to-review/everhelp/374398) ##### Other industries Experience EverHelp has received positive feedback from clients in the Other industries sector, particularly for their agility and effectiveness in enhancing customer support. Clients praised their ability to quickly assemble dedicated teams and implement efficient processes, resulting in improved response times and customer satisfaction. Their proactive communication, high-quality service, and flexibility in adapting to changing priorities have been highlighted as strengths. Overall, EverHelp's expertise and commitment make them a valuable partner for businesses in the Other industries seeking to enhance their customer engagement. - 2 reviews for other industries industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service & Sales Outsourcing for Contact Center (5.0/5, May 13, 2025): EverHelp provided customer and sales support for a virtual contact center. The team set up a fully trained, 24/7 support team that managed chat and email requests and handled lead qualification and outreach. [Read Full Review](https://clutch.co/go-to-review/everhelp/373917) - Customer Support & Sales Outreach for Food Delivery Co (5.0/5, May 14, 2025): EverHelp provided customer support, back-office, and sales outreach services for a food delivery company. They managed 24/7 email, phone, and chat support and handled data entry, reporting, and lead outreach. [Read Full Review](https://clutch.co/go-to-review/everhelp/374385) ##### Advertising & marketing Experience EverHelp has received positive feedback in the Advertising & Marketing industry, particularly for their lead generation and customer support services. Clients appreciate their empathetic communication, timely project management, and the ability to drive growth and strengthen client relationships. The company's good value for cost and responsiveness to client needs further solidify their reputation, making them a strong contender for businesses seeking effective marketing solutions. - 1 review for advertising & marketing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sales & Customer Service Outsourcing for Digital Mktg Agency (5.0/5, Sep 30, 2024): EverHelp provided sales and customer support outsourcing services to a digital marketing agency. The team ran email campaigns, conducted cold calls, and offered customer assistance. [Read Full Review](https://clutch.co/go-to-review/everhelp/318526) ##### Design Experience EverHelp demonstrates strong expertise in the Design industry, particularly in presentation design, as noted by their ability to deliver timely and accurate results. Clients appreciate their attentive project management and responsiveness, which enhance collaboration. The alignment of company values and culture is also highlighted as a significant strength, indicating a solid fit for businesses seeking reliable design support. Overall, the sentiment is highly positive, making EverHelp a commendable choice for design-related projects. - 1 review for design industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Design Agency (5.0/5, Aug 26, 2024): EverHelp provided remote support for a design agency's administrative tasks, including email management, scheduling, customer support, document handling, project management, and data entry. [Read Full Review](https://clutch.co/go-to-review/everhelp/309706) ##### Education Experience EverHelp has demonstrated strong expertise in the Education sector, particularly in EdTech software development. Clients have highlighted their effective email support solutions, which led to improved customer satisfaction and reduced communication backlogs. The company's commitment to timely project management and clear communication has been consistently praised, establishing them as a reliable partner for educational organizations seeking to enhance their customer engagement and operational efficiency. - 1 review for education industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Email Support for EdTech Software Company (5.0/5, Aug 23, 2024): EverHelp provided email support for an education technology software company. The team handled customer inquiries and streamlined the communication process by managing a high volume of emails. [Read Full Review](https://clutch.co/go-to-review/everhelp/309365) ##### Financial services Experience EverHelp has received positive feedback from clients in the Financial services industry, highlighting their expertise in customer support and resource optimization. Clients noted improved customer satisfaction, enhanced efficiency, and successful adherence to service level agreements. Their ability to provide multilingual support and align with client values demonstrates their strengths. Overall, the sentiment reflects a strong capacity to meet the needs of financial service organizations, making them a suitable partner for project collaboration. - 1 review for financial services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Resources for Financial Services Company (5.0/5, Aug 22, 2024): A financial services company hired EverHelp to get skilled customer support resources who could provide assistance across various channels. The resources should also be proficient in multiple languages. [Read Full Review](https://clutch.co/go-to-review/everhelp/309173) ##### Telecommunications Experience EverHelp has received positive feedback from clients within the Telecommunications industry, highlighting their expertise in customer support solutions. One telecommunications company noted significant improvements in resolution rates and customer satisfaction after partnering with EverHelp. The provider's commitment to effective communication and professionalism has been particularly praised, making them a strong candidate for businesses seeking reliable support services in the Telecommunications sector. - 1 review for telecommunications industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Telecommunications Company (5.0/5, May 15, 2024): EverHelp provides customer service support to a telecommunications company. The team manages the client's phone, email, and chat support in different languages. [Read Full Review](https://clutch.co/go-to-review/everhelp/288912) ##### Social Networking Experience EverHelp demonstrates strong expertise in the Social Networking industry, as evidenced by their collaboration with PlantIn, the largest plant lovers community. The client praised EverHelp for transforming their customer service experience, significantly improving response times and customer satisfaction. Their ability to deliver on time and maintain excellent communication reflects their dedication to client needs. Overall, EverHelp is highly recommended for businesses seeking exceptional service and support in the Social Networking space. - 1 review for social networking industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Service Outsourcing for Plant Lovers Community (5.0/5, Oct 13, 2023): EverHelp provides customer service support to a plant lovers community. They respond to end customers' queries and needs. [Read Full Review](https://clutch.co/go-to-review/everhelp/240725) ##### Arts, entertainment & music Experience EverHelp has demonstrated exceptional expertise in the Arts, entertainment & music industry, particularly in streamlining the hiring process for a booking agency. Clients have praised their unmatched talent pool, professionalism, and cost-efficient scaling solutions. The company's proactive project management and responsive communication have significantly contributed to smooth growth and integration of new hires. Overall, EverHelp's ability to deliver high-quality support while aligning with client values makes them an ideal partner for businesses in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - HR Outsourcing & IT Support for Music Booking Agency (5.0/5, Sep 3, 2025): EverHelp provides HR and IT support for a music booking agency. The team manages candidate sourcing, interviews, onboarding, training, and scaling solutions for the client. [Read Full Review](https://clutch.co/go-to-review/everhelp/403009) ##### Business services Experience EverHelp has received positive feedback from clients in the Business services industry, highlighting their expertise in customer support outsourcing. Clients commend EverHelp for their swift response times, proactive communication, and ability to integrate seamlessly into existing teams. The company's strong focus on data security, structured support processes, and adaptability to client needs has led to improved client satisfaction and operational efficiency. Overall, EverHelp is positioned as a reliable partner for businesses seeking to enhance their customer support capabilities. - 3 reviews for business services industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Live Chat Support for Tax Compliance Solutions Company (5.0/5, May 16, 2024): EverHelp provides 24/7 live chat support for a tax compliance solutions company. The goal is to achieve rapid deployment and scalable growth within the organization. [Read Full Review](https://clutch.co/go-to-review/everhelp/289087) - Back Office Outsourcing for Translation Services Company (5.0/5, Aug 22, 2024): EverHelp managed calls, emails and live chat for a translation services company. They developed a knowledge base to boost customer self-service and implemented data security measures. [Read Full Review](https://clutch.co/go-to-review/everhelp/309244) - Customer Service Outsourcing for Business Advisory Firm (5.0/5, Sep 4, 2025): EverHelp provides customer support outsourcing for a business advisory firm. The team manages support across multiple channels, handles inquiries, tracks requests, and manages follow-ups. [Read Full Review](https://clutch.co/go-to-review/everhelp/403466) ##### Other Industry Experience EverHelp has demonstrated considerable expertise in enhancing customer support workflows for the Other Industry sector, specifically within logistics. Clients have praised their clear communication and professional service, resulting in a 35% reduction in handling times for international inquiries. Their organized project management and responsiveness have been highlighted as key strengths, making collaboration seamless. This positive impact on client satisfaction and operational efficiency positions EverHelp as a strong candidate for businesses seeking to improve their service delivery in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support for Logistics Company (5.0/5, Sep 11, 2025): EverHelp provided customer support services for a logistics company. The team handled all of the client's English-language customer service through phone and live chat.  [Read Full Review](https://clutch.co/go-to-review/everhelp/405055) ##### Hospitality & leisure Experience EverHelp has demonstrated significant expertise in the Hospitality & Leisure industry by enhancing guest communication for a boutique hotel chain across Southern Europe. Clients have praised their rapid response times, professionalism, and ability to maintain brand tone, leading to improved guest satisfaction and increased repeat bookings. Their organized project management and clear communication further solidify their value. Overall, EverHelp is well-suited for businesses seeking reliable support to elevate guest experiences. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Hotel (5.0/5, Sep 11, 2025): EverHelp provides customer support for a hotel. The team manages email and live chat support for the client's guests, particularly during evenings and weekends, handling tasks like booking confirmations. [Read Full Review](https://clutch.co/go-to-review/everhelp/405174) ##### Software Experience EverHelp has consistently demonstrated expertise in providing customer support solutions tailored for the software industry, enhancing response times and operational efficiency. Clients have highlighted their strong project management, flexibility, and effectiveness in handling multilingual support needs. Measurable outcomes include significant reductions in response times and increased customer satisfaction ratings, making EverHelp a compelling choice for businesses seeking reliable and scalable support services. - 3 reviews for software industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Customer Service Outsourcing for B2B Marketplace Platform (5.0/5, Dec 11, 2025): EverHelp provides customer support services for a B2B marketplace platform. The team handles email, live chat, and in-app message support. They also automate common inquiries and create communication templates. [Read Full Review](https://clutch.co/go-to-review/everhelp/424967) - Customer Service Outsourcing for Affiliate Tracking Platform (5.0/5, Dec 15, 2025): EverHelp provides customer support services for an affiliate tracking platform. The team supports the client's customer communication across several channels, including email and chat. [Read Full Review](https://clutch.co/go-to-review/everhelp/425677) - Customer Service Outsourcing for Logistics Company (5.0/5, Jan 29, 2026): EverHelp provided customer service outsourcing for a logistics company. The team provided multi-language support for shipment tracking, delivery scheduling, address changes, and service-related questions. [Read Full Review](https://clutch.co/go-to-review/everhelp/432861) ##### Information technology Experience EverHelp has consistently demonstrated expertise in enhancing customer support for IT companies, fostering operational efficiency and scalability. Clients praised their proactive approach to identifying support issues and suggesting improvements, resulting in significant reductions in ticket backlogs and increased customer satisfaction metrics. Their ability to quickly adapt to changing needs and maintain clear communication has solidified their reputation as a reliable partner in the IT industry. Overall sentiment is highly positive, indicating a strong alignment with client values and objectives. - 9 reviews for information technology industry - 9 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Call Center Services for Global Tech Company (5.0/5, Oct 9, 2023): EverHelp provides call center services for a global tech company. The team is responsible for on-demand support, creating support flows, developing an analytics infrastructure, and continuous recruitment. [Read Full Review](https://clutch.co/go-to-review/everhelp/239143) - Call Center Services for Q&A Marketplace (5.0/5, Oct 10, 2023): EverHelp provided call center services for a Q&A marketplace. Their team handled over 150 incoming calls. [Read Full Review](https://clutch.co/go-to-review/everhelp/239457) - Customer Service Outsourcing for IT Company (5.0/5, Oct 10, 2023): An IT company has hired EverHelp for customer service outsourcing. The team helps the client with customer communication,0 answering their requests in app stores, emails, and chats. [Read Full Review](https://clutch.co/go-to-review/everhelp/239462) - Customer Service Outsourcing for Data & Comms Solution Co (5.0/5, May 23, 2024): EverHelp provided customer support for a data and communication solution company. Their work included handling user inquiries, resolving issues, suggesting product improvements, and reporting. [Read Full Review](https://clutch.co/go-to-review/everhelp/290435) - Customer Service Outsourcing for IT Company (5.0/5, Jun 17, 2024): To reduce their support ticket backlog, an IT firm hired EverHelp for their customer support services. The team assists with technical support operations and comprehensive presales consultations. [Read Full Review](https://clutch.co/go-to-review/everhelp/295107) - Customer Service Outsourcing for IT Company (5.0/5, Oct 1, 2024): EverHelp provided customer support services for an IT company. The team monitored customer feedback and reviews in real-time to enhance customer satisfaction and the client's reputation. [Read Full Review](https://clutch.co/go-to-review/everhelp/318943) - Customer Support, Sales & Back-Office for CX Services Co (5.0/5, May 13, 2025): EverHelp provided customer support, back-office, and sales outreach services for an outsourced CX services company. The team was responsible for 24/7 chat and email support, data entry, and sales outreach. [Read Full Review](https://clutch.co/go-to-review/everhelp/373947) - Customer Service Outsourcing for AI SaaS Company (5.0/5, Feb 10, 2026): EverHelp provides customer support for an AI SaaS company. Their team trains on the client's booking flows, cancellation policies, and customer communication standards, and they handle inquiries. [Read Full Review](https://clutch.co/go-to-review/everhelp/435284) - Customer Support Outsourcing for IT Company (5.0/5, Jun 3, 2026): EverHelp provided customer support outsourcing for an IT company. The team managed email and live chat support channels, handling inquiries related to account setup, subscription management, and more. [Read Full Review](https://clutch.co/go-to-review/everhelp/461650) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently commend EverHelp for their competitive pricing and strong value for money. Many reviews highlight how their budget-friendly services effectively enhanced operational efficiency and customer satisfaction. For instance, an operations manager noted, "Pricing fit our budget" while another remarked on their "good value for cost." Overall, sentiment surrounding their cost-effectiveness is positive, with clients appreciating the balance between affordability and quality service. [Read All Reviews](https://clutch.co/profile/everhelp?verified=true#reviews) - $10,000 to $49,000 (13 reviews) - Less than $10,000 (5 reviews) - $50,000 to $199,999 (2 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 12 countries - Canada (1 projects) - Cyprus (1 projects) - Czech Republic (2 projects) - Germany (2 projects) - India (1 projects) - Italy (1 projects) - Poland (1 projects) - Spain (1 projects) - Ukraine (5 projects) - United States (10 projects) - Scotland (1 projects) - England (2 projects) This provider is available in 38 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 22 languages: - Bulgarian - Croatian - Czech - Danish - Dutch - English - Estonian - Finnish - French - German - Hungarian - Italian - Polish - Portuguese - Romanian - Slovakian - Spanish - Swedish - Ukrainian - Serbian - Georgian - Slovenian [View Reviews](https://clutch.co/profile/everhelp?verified=true#reviews) --- ### [Hugo Inc.](https://clutch.co/profile/hugo) #### 5 out of 5 star rating (28 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Chicago, IL #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 25% Customer Service Outsourcing - 10% Data Annotation Services - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing #### Company description Hugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency. [Visit Website](https://hugoinc.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Helpful Clients have expressed a positive sentiment towards Hugo, highlighting their proactive and enthusiastic approach. One client noted that Hugo's integration into their team for lead qualification and customer support was seamless, significantly enhancing productivity and customer interactions. Their effective communication, including daily standups and ongoing chat support, was particularly appreciated. Overall, Hugo is seen as a valuable partner, contributing to operational success without any noted areas for improvement. - Customer Support for Marketing & Advertising Company (5.0/5, Aug 28, 2023): Hugo's operational support liberated us. By handling routine tasks like customer support and lead qualification, we redirected our resources to new business ventures and strategic priorities. This shift boosted productivity, innovation, and competitive edge, while Hugo ensured efficient day-to-day operations. [Read Full Review](https://clutch.co/go-to-review/hugo/228778) - Customer Support for Marketing & Advertising Company (5.0/5, Aug 28, 2023): Very enthusiastic people who are very proactive and keen to always help. [Read Full Review](https://clutch.co/go-to-review/hugo/228778) #### 12 reviews mention Customer Service Outsourcing CX Outsourcing for Financial Services Firm 5.0/5 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer success program. - 11 of 12 Customer Service Outsourcing reviews are 5 stars - 1 new review for Customer Service Outsourcing in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/hugo/369732) #### Experience in 10 industries Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations. [Read All Reviews](https://clutch.co/profile/hugo?verified=true#reviews) ##### Financial services Experience Hugo Inc. has received positive feedback from clients in the Financial services industry, emphasizing their expertise in customer support and operational efficiency. Clients praised their ability to streamline partner integration and enhance customer satisfaction, leading to significant improvements in customer retention and reduced churn. The team’s responsiveness, cultural alignment, and adaptability were highlighted as key strengths, positioning Hugo as a valuable partner for financial organizations aiming to enhance their customer experience and operational capabilities. - 3 reviews for financial services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Support for FinTech Organization (5.0/5, Aug 23, 2023): Hugo was hired by a fintech organization for customer support, with the goals of increasing retention and reducing costs. They were also responsible for monitoring and filtering news headlines for the client. [Read Full Review](https://clutch.co/go-to-review/hugo/227511) - BPO & Customer Service Support for Financial Services Co (4.5/5, Jun 27, 2024): Hugo manages a financial services company's inbound lead generation, customer service support, and content production. They also handle lead reviews via phone and email, edit content, and publish said content. [Read Full Review](https://clutch.co/go-to-review/hugo/297087) - CX Outsourcing for Financial Services Firm (5.0/5, Apr 25, 2025): Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer success program. [Read Full Review](https://clutch.co/go-to-review/hugo/369732) ##### eCommerce Experience Hugo Inc. has received positive feedback from eCommerce clients, highlighting their expertise in streamlining operations and enhancing compliance standards. Their ability to manage back-office functions and supplier vetting has resulted in impressive outcomes, including a 17% revenue increase and significant reductions in onboarding time. Clients commend Hugo's adaptability and quality control, which support market expansion effectively. Overall, their strong performance in the eCommerce sector indicates a good fit for businesses seeking reliable outsourcing solutions. - 1 review for ecommerce industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Back Office Outsourcing for E-Commerce Co (5.0/5, Sep 24, 2024): Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted new suppliers. [Read Full Review](https://clutch.co/go-to-review/hugo/316944) ##### Automotive Experience Hugo Inc. has received positive feedback from clients in the Automotive sector, particularly for its expertise in enhancing customer support and lead management. A client highlighted their ability to seamlessly integrate into existing operations while improving engagement through multi-channel communication. The company's strong project management and adaptability were noted as key strengths, resulting in measurable improvement in customer service capabilities for automotive manufacturers. Overall, Hugo is positioned as a solid choice for businesses seeking to enhance their customer relationship management in the Automotive industry. - 1 review for automotive industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Automotive Company (5.0/5, Jun 27, 2024): Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. [Read Full Review](https://clutch.co/go-to-review/hugo/297108) ##### Food & Beverages Experience Hugo Inc. has garnered positive feedback from clients in the Food & Beverages industry, highlighting their expertise in enhancing customer support through innovative solutions. Clients commend their commitment to responsiveness, multilingual support, and timely project delivery, which significantly improved customer satisfaction. Hugo's alignment with company culture and values further distinguishes them as a reliable partner. Overall, their exceptional service and adaptability make them a strong candidate for businesses seeking to elevate customer relations in the Food & Beverages sector. - 1 review for food & beverages industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Multilingual Customer Support for Beverage Company (5.0/5, Aug 22, 2023): Hugo provides customer support for a beverage company. They augment the client's support team and offer multi-channel support in different languages. [Read Full Review](https://clutch.co/go-to-review/hugo/227228) ##### Software Experience Hugo Inc. has received positive feedback from clients in the Software industry, highlighting their expertise in community management, content moderation, and customer support. Clients praised their proactive communication, timely project management, and effective strategies that resulted in measurable outcomes, such as reduced response times and increased engagement. Their commitment to social responsibility and building inclusive teams further distinguishes them, making Hugo a strong candidate for businesses seeking innovative and impactful software solutions. - 2 reviews for software industry - 2 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Staff Aug & Content Moderation for Blockchain Technology Co (5.0/5, Aug 23, 2023): Hugo provides staff augmentation services for a blockchain technology company. Hugo's team assists the client in responding to support tickets, community management, and user-generated content moderation.  [Read Full Review](https://clutch.co/go-to-review/hugo/227600) - Digital Marketing, SMM & SEO for Software Solutions Company (5.0/5, Dec 8, 2023): Hugo developed a comprehensive digital marketing strategy for a software solutions company. They analyzed the client's digital landscape, crafted email and social media campaigns, and implemented SEO practices. [Read Full Review](https://clutch.co/go-to-review/hugo/254863) ##### Information technology Experience Hugo Inc. has received positive feedback within the Information Technology sector, particularly for its ability to enhance operational efficiency and customer support. Clients praise their strong communication, reliability, and expertise in outsourced services, noting significant improvements in response accuracy and overall performance metrics. Their collaborative approach and cultural fit are highlighted as key strengths, making them a valuable partner for businesses seeking to streamline processes and focus on innovation. - 2 reviews for information technology industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support for IT Company (5.0/5, Aug 24, 2023): Hugo provides ongoing customer support for an IT company. The team provides real-time responses via chat support, answers emails in a timely manner, and handles customer calls with professionalism. [Read Full Review](https://clutch.co/go-to-review/hugo/227974) - Outsourced Accounting & Content Writing for IT Services Firm (4.5/5, Sep 11, 2023): Hugo provides outsourced accounting, finance, and content writing services for an IT services firm. They create financial reports and statements and produce and proofread content based on the content calendar. [Read Full Review](https://clutch.co/go-to-review/hugo/231922) ##### Environmental Services Experience Hugo Inc. has received positive feedback from clients in the Environmental Services industry, highlighting their expertise in AI enhancements and marketing research. Clients commend the company for its efficient project management, achieving significant improvements in response times and operational speeds. The commitment to innovation and high accuracy in deliverables (97%) demonstrates Hugo’s capability to meet the evolving needs of the industry, making them a strong candidate for potential collaborations. - 1 review for environmental services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Digital Strategy for Environmental Solutions Platform (5.0/5, Aug 29, 2023): An environmental solutions platform hired Hugo for their digital strategy services. The team's responsibilities include AI market research, CMS integration, and ongoing customer support. [Read Full Review](https://clutch.co/go-to-review/hugo/229057) ##### Advertising & marketing Experience Hugo Inc. has received positive feedback in the Advertising & Marketing industry for its exceptional operational support, enabling clients to focus on core activities. Clients praised their seamless integration, proactive communication, and alignment with company values, which fostered strong partnerships. The measurable impact includes significant efficiency improvements and enhanced customer interactions. Overall, Hugo demonstrates expertise and a strong culture fit, making them a favorable choice for businesses seeking to optimize their marketing operations. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Accounting Services for Marketing & Venture Capital Firm (5.0/5, Aug 24, 2023): A marketing and venture capital firm hired Hugo for their financial accounting services. The team is responsible for financial reporting, tax return documentation, content development, and auditing. [Read Full Review](https://clutch.co/go-to-review/hugo/228004) - Customer Support for Marketing & Advertising Company (5.0/5, Aug 28, 2023): A marketing and advertising company has hired Hugo for customer support. They handle front-line customer support via email, chat, phone, and texts and also engage leads for potential customers. [Read Full Review](https://clutch.co/go-to-review/hugo/228778) ##### Gaming Experience Hugo Inc. has garnered positive feedback in the Gaming industry, showcasing their strengths in community engagement, customer support, and affiliate program management. Clients commend their ability to enhance response times and foster collaboration, significantly impacting satisfaction and operational efficiency. The team's professionalism, attention to detail, and adaptability are frequently highlighted, indicating a strong fit for companies seeking dedicated partners in gaming project execution. - 3 reviews for gaming industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Gaming Company (5.0/5, Aug 17, 2023): Hugo provided call center services for a gaming company. They managed the client's customer experience via social media, responded to tickets, and vetted creditors and affiliates. [Read Full Review](https://clutch.co/go-to-review/hugo/226093) - Customer Service Outsourcing for Gaming Company (5.0/5, Aug 22, 2023): Hugo provides customer service outsourcing services for a gaming company. Hugo provides outsourcing services and 24/7 customer support, allowing the client's customers to seek assistance whenever they need it. [Read Full Review](https://clutch.co/go-to-review/hugo/227246) - Content Mktg & Call Center Services for Cashback Gaming Co (5.0/5, Aug 23, 2023): Hugo managed a cashback gaming company's affiliate program, overseeing recruitment, tracking, performance, and more. The team also handled the customer support inquiries and built a FAQ section for the website. [Read Full Review](https://clutch.co/go-to-review/hugo/227641) ##### Media Experience Hugo Inc. has demonstrated strong expertise in the Media industry, particularly in video production and content localization. Clients have praised their ability to enhance quality assurance and scale content creation efficiently, achieving significant improvements like tripling content output with high accuracy. The company's organized project management and swift onboarding process have further solidified positive sentiments. Overall, Hugo is well-regarded for delivering high-quality work and meeting diverse production demands effectively, making them a solid choice for media-related projects. - 1 review for media industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Scaling & QA Services for Media Company (5.0/5, Aug 23, 2023): A media company has hired Hugo for video scaling services; projects have included creating scripts and scaling translation capabilities to localize content. The team also supplies video guideline QA services. [Read Full Review](https://clutch.co/go-to-review/hugo/227617) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner. [Read All Reviews](https://clutch.co/profile/hugo?verified=true#reviews) - $50,000 to $199,999 (7 reviews) - $200,000 to $999,999 (6 reviews) - $10,000 to $49,000 (2 reviews) --- ### [ContactWorks](https://clutch.co/profile/contactworks) #### 5 out of 5 star rating (10 reviews) - $5,000+ minimum project size - $25 - $49 average hourly rate - 50 - 249 employees - Austin, TX #### Services Provided - Allocation of Expertise by Percentage - 25% Call Center Services - 50% Customer Service Outsourcing - 25% Sales Outsourcing #### Company description ContactWorks is a customer service BPO specializing in customer support outsourcing, remote customer care, and call center solutions. The company is lauded for its exceptional service, with 100% of reviews highlighting their reliability, efficiency, and brand alignment. Clients consistently commend ContactWorks for their transparency, timely communication, and the ability to seamlessly integrate as an extension of their team. [Visit Website](https://contactworks.biz/contact-us/) #### Team players The feedback regarding ContactWorks highlights their exceptional team-oriented approach. Clients appreciate the team's responsiveness and commitment to understanding their needs, often implementing changes swiftly. One client noted that the team embodies the philosophy of 'your win is our win,' demonstrating genuine investment in client success. Overall, the sentiment is highly positive, with clients recognizing the team's agility, knowledge, and high standards, marking them as true partners in achieving business objectives. - Customer Support Services for Premium Car Rental Company (5.0/5, Mar 6, 2023): ContactWorks is extremely responsive and has been a great partner over the years. The team and operations managers do a great job of understanding our needs and can implement changes very quickly, often immediately or build out completely new workflows in less than a week. The team is agile, knowledgeable, and set high standards for themselves. The team members we work with at ContactWorks have real buy-in to our company. They care about outcomes and treat our business as their business. Based on my interactions with all levels of the company, from new hires working the phones to upper leadership that plan strategy, everyone is super nice and invested in our success. [Read Full Review](https://clutch.co/go-to-review/contactworks/184967) #### 7 reviews mention Customer Service Outsourcing Staffing & Call Center Services for Wireless Solutions Co 5.0/5 — ContactWorks provides staffing and call center services for a wireless solutions provider. The team answers calls from guests who need help connecting to the client's networks and troubleshooting issues. - 6 of 7 Customer Service Outsourcing reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/contactworks/372829) #### Experience in 5 industries ContactWorks has received positive feedback across various industries including Business Services, Telecommunications, Education, and Retail. Clients praise their expertise in customer support and operational efficiency, particularly in delivering high-quality service during peak times. The overall sentiment highlights their adaptability and strong communication skills, making them an excellent fit for sectors requiring reliable support solutions. Their strengths are especially noted in technical assistance and strategic partnership, positioning them as a valuable resource for businesses in need of tailored customer service. [Read All Reviews](https://clutch.co/profile/contactworks?verified=true#reviews) ##### Telecommunications Experience ContactWorks has demonstrated expertise in the Telecommunications industry through their long-term partnerships and commitment to client success. Clients commend their flexibility, responsiveness, and the high quality of support provided, particularly in Tier 1 and technical assistance. Their ability to adapt staffing solutions to meet peak demands and their effective project management practices further solidify their reputation. Overall, clients express a strong sentiment of satisfaction and recommend clear planning for optimal partnership outcomes. - 2 reviews for telecommunications industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Telecommunications Company (4.5/5, Mar 7, 2023): ContactWorks provides call center services for a telecommunications company. They're tasked with providing Tier 1 support and helping develop the client's support documentation and processes. [Read Full Review](https://clutch.co/go-to-review/contactworks/185141) - Staffing & Call Center Services for Wireless Solutions Co (5.0/5, May 8, 2025): ContactWorks provides staffing and call center services for a wireless solutions provider. The team answers calls from guests who need help connecting to the client's networks and troubleshooting issues. [Read Full Review](https://clutch.co/go-to-review/contactworks/372829) ##### IT Services Experience ContactWorks has received positive feedback for their expertise in IT services, particularly in technical support and customer experience enhancement. Clients have praised their ability to provide tailored solutions, efficient communication, and swift responses to challenges. Their collaboration fosters an improved guest experience in complex environments, and their leadership's industry knowledge is noteworthy. Overall, their commitment to client satisfaction and operational efficiency positions them as a strong partner for businesses in the IT services sector. - 2 reviews for it services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Tech Support & Customer Experience Dev for IT Services Co (5.0/5, Oct 16, 2023): An IT services company has hired ContactWorks for tech support and customer experience development. The team's tasks include technical and help desk support and customer reporting. [Read Full Review](https://clutch.co/go-to-review/contactworks/241412) - Help Desk & Dedicated Customer Support for ISP Company (5.0/5, Aug 23, 2024): ContactWorks provides help desk and dedicated customer support services for an ISP company. The team manages customer's inquiries, troubleshoots connectivity issues, and offers technical assistance. [Read Full Review](https://clutch.co/go-to-review/contactworks/309412) ##### Education Experience ContactWorks has received positive feedback in the Education sector, particularly for their expertise in providing reliable call center services tailored for K-12 schools. Clients commend their knowledgeable staff, timely project delivery, and responsiveness, highlighting the company's strong alignment with client values and budgetary requirements. Overall, the sentiment is highly favorable, showcasing ContactWorks as a valuable partner for educational technology services. - 1 review for education industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Educational Tecnology Services Co (5.0/5, Nov 6, 2023): ContactWorks provided call center services for an educational technology services company. ContactWorks provided a call center team that provided support on Google Chromebook devices. [Read Full Review](https://clutch.co/go-to-review/contactworks/247432) ##### Transportation Experience ContactWorks has demonstrated exceptional expertise in the Transportation industry by providing high-quality call center support and agile business process management for premium car rental services. Clients appreciate their rapid response times, strong customer satisfaction (CSAT) scores, and their ability to implement changes quickly. The team is described as invested in client success, actively treating client challenges as their own, making them an ideal partner for businesses in the Transportation sector. - 1 review for transportation industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support Services for Premium Car Rental Company (5.0/5, Mar 6, 2023): ContactWorks provides call center and customer support services for a premium car rental company. The team receives and responds to customers' calls, chats, and emails and manages ad hoc workflows. [Read Full Review](https://clutch.co/go-to-review/contactworks/184967) ##### Retail Experience The provider has demonstrated exceptional expertise in the Retail industry, particularly in handling inbound services and order processing. Clients highlight their reliability and affordability, with one client noting significant cost savings of $1,500 monthly. The positive sentiment reflects high customer satisfaction, efficient communication, and effective upselling strategies, making this company a strong candidate for Retail businesses seeking to enhance their operations and improve customer service. - 1 review for retail industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Upselling and Order Processing for Retail Company (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/contactworks/146590) ##### Business services Experience ContactWorks demonstrates a strong expertise in the business services industry, particularly in contact center solutions. Clients appreciate their commitment to high-quality service, timely delivery, and the ability to align with organizational values. Feedback highlights their transparency, effective communication, and seamless integration as an extension of client teams. Overall, potential clients can expect a collaborative partnership that consistently meets or exceeds expectations, making ContactWorks a strong candidate for business service needs. - 2 reviews for business services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Call Center & Customer Support for Business Solutions Co (5.0/5, May 15, 2025): ContactWorks provides back-office, call center, and customer support services for a business solutions company. The team provides 24/7 customer support, focusing on meeting inbound SLAs and QA scores. [Read Full Review](https://clutch.co/go-to-review/contactworks/374685) - Call Center Services for Contact Center Company (5.0/5, Nov 3, 2025): ContactWorks provides call center services for a contact center company. The team is tasked with validating information via phone calls: directory data for approximately 9,000 dental office locations.  [Read Full Review](https://clutch.co/go-to-review/contactworks/417448) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight ContactWorks' competitive pricing and exceptional value for money. Feedback indicates that their services fit within budget constraints while maintaining high-quality support. For instance, one client noted, 'Pricing fit our budget' and 'Good value for cost,' while another mentioned saving $1,500 monthly. Overall, the sentiment is overwhelmingly positive, with clients appreciating the blend of affordability and quality service across various projects. [Read All Reviews](https://clutch.co/profile/contactworks?verified=true#reviews) - $50,000 to $199,999 (3 reviews) - Less than $10,000 (1 reviews) - $10,000 to $49,000 (1 reviews) - $200,000 to $999,999 (1 reviews) --- ### [Simply Contact](https://clutch.co/profile/simply-contact) #### 4.8 out of 5 star rating (26 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Dnipro, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 35% Call Center Services - 55% Customer Service Outsourcing #### Company description Simply Contact is a Customer Support Outsourcing company specializing in Call Center Solutions, providing services such as multilingual support and back-office management. With a consistent record of high ratings, they achieve substantial improvements in customer satisfaction (20%-45% increase reported) and response times (up to 45% reduction). Clients commend their adaptability and efficiency, with no significant areas for improvement noted across reviews. [Visit Website](https://simplycontact.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 1 review mentions Order Processing & Taking Order Processing & Taking Experience Simply Contact has received overwhelmingly positive feedback for their Order Processing & Taking services, with a 15% increase in Customer Satisfaction noted by a client. Clients praised their effective project management, attention to detail, and flexibility, resulting in high-quality support. 100% of reviewers highlight efficient communication and prompt resolution of inquiries, while no negative feedback was reported. Their expertise in customer support outsourcing demonstrates a strong impact on service quality and client satisfaction. - 1 of 1 Order Processing & Taking reviews is 5 stars - Unknown avg. project cost [Read Most Recent Review](https://clutch.co/profile/simply-contact#review-197111) #### 16 reviews mention Customer Service Outsourcing Call Center Services for Wheelchair Rental System 4.5/5 — A wheelchair rental system has hired Simply Contact to manage their inbound customer support. The team handles inquiries and troubleshooting and provides guidance in both English and German. - 13 of 16 Customer Service Outsourcing reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/simply-contact/198427) #### 4.8 out of 5.0 rating for cost What Clients Have Said Overall, client feedback indicates that Simply Contact offers good value for money, with several reviews highlighting their competitive pricing and cost efficiency. For instance, one client noted they selected Simply Contact due to its 'good value for cost,' while another emphasized that their pricing fit their budget. However, there were mentions of areas for improvement in their pricing strategy. The general sentiment reflects satisfaction with the service quality relative to the costs incurred. [Read All Reviews](https://clutch.co/profile/simply-contact?verified=true#reviews) - $10,000 to $49,000 (6 reviews) - $1,000,000 to $9,999,999 (4 reviews) - $50,000 to $199,999 (3 reviews) #### Completed projects in 7 countries - Israel (1 projects) - Italy (1 projects) - Latvia (1 projects) - Philippines (1 projects) - Ukraine (8 projects) - United States (7 projects) - England (4 projects) This provider is available in 12 time zones: - Middle East Time (MET) - Gulf Standard Time (GST) - Greenwich Mean Time (GMT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Israel Daylight Time (IDT) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) This provider is fluent in 17 languages: - Arabic - Bulgarian - Czech - Dutch - English - French - German - Hungarian - Italian - Polish - Portuguese - Romanian - Russian - Slovakian - Spanish - Turkish - Ukrainian [View Reviews](https://clutch.co/profile/simply-contact?verified=true#reviews) --- ### [Booth](https://clutch.co/profile/booth-0) #### 4.8 out of 5 star rating (18 reviews) - $1,000+ minimum project size - 1,000 - 9,999 employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 5% Content Marketing - 20% Customer Service Outsourcing - 5% Data Annotation Services - 10% Finance & Accounting Outsourcing (FAO) - 5% HR Outsourcing - 5% IT Managed Services - 10% Other Digital Marketing - 5% PEO/Employee Leasing - 5% Recruitment Process Outsourcing - 10% IT Staff Augmentation #### Company description Booth & Partners is a customer service BPO company specializing in Customer Support Outsourcing and Remote Customer Care. With a 90% customer satisfaction rating and consistent positive feedback, clients commend their proactive, professional approach, and ability to integrate seamlessly into existing teams. They are particularly noted for their efficiency, cultural compatibility, and the high standard of their agents, with no notable negative feedback reported. [Visit Website](https://hirebooth.com/) #### 3 reviews mention Order Processing & Taking Order Processing & Taking Experience Booth & Partners demonstrates strong expertise in Order Processing & Taking services, with 90% of clients reporting high satisfaction rates. Clients praise their timely responses and proactive management, which significantly improved support metrics. Feedback highlights their ability to provide quality personnel quickly, enhancing operational efficiency. While minor concerns were noted early in engagements, overall sentiment remains exceptionally positive, showcasing their commitment to maintaining client relationships and delivering impactful results. - 2 of 3 Order Processing & Taking reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Most Recent Review](https://clutch.co/profile/booth-0#review-308979) #### 4 reviews mention Customer Service Outsourcing Customer Service Outsourcing for Consumer Products Co 4.0/5 — Booth & Partners provides outsourced customer service and support services for a consumer products company. The team has handled customer inquiries and has processed orders, returns, and warranty claims. - 2 of 4 Customer Service Outsourcing reviews are 5 stars - 1 new review for Customer Service Outsourcing in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/booth-0/310686) #### 4.2 out of 5.0 rating for cost What Clients Have Said Booth & Partners is frequently recognized for providing excellent value for money, with clients highlighting their competitive pricing and strong alignment with budgetary constraints. For instance, one client noted that their pricing fit within their budget while delivering good value, leading to successful hiring outcomes. Overall sentiment reflects satisfaction with cost-effectiveness, as many clients appreciate the affordability of services combined with quality support and responsiveness. [Read All Reviews](https://clutch.co/profile/booth-0?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (2 reviews) - Less than $10,000 (1 reviews) #### Completed projects in 4 countries - Australia (5 projects) - Canada (1 projects) - Portugal (1 projects) - United States (8 projects) This provider is available in 12 time zones: - Middle East Time (MET) - Central African Time (CAT) - Eastern African Time (EAT) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Singapore Standard Time (SGT) - South African Standard Time (SAST) This provider is fluent in 3 languages: - English - Spanish - Filipino [View Reviews](https://clutch.co/profile/booth-0?verified=true#reviews) --- ### [Welsend](https://clutch.co/profile/welsend) #### 4.9 out of 5 star rating (11 reviews) - $50,000+ minimum project size - < $25 average hourly rate - 10,000+ employees - Wei Fang Shi, China #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 10% CRM Consulting and SI - 50% Customer Service Outsourcing #### Company description Welsend is a professional contact center and outsourcing service provider, offering solutions for telemarketing, customer service, and technical support. Their clients consistently praise their project management capabilities, professionalism, and effective communication. Across reviews, 90% of clients highlight Welsend's detailed orientation and responsiveness, while clients note minor areas for improvement, such as employee retention and service level management. [Visit Website](https://www.welsend.com) #### Experience in 5 industries Welsend has demonstrated significant expertise across various industries, including Telecommunications, Government, Transportation, Manufacturing, and Hospitality. In Telecommunications, they excelled in increasing sales and customer satisfaction. Their Government engagements highlight professionalism and operational efficiency. In Transportation, Welsend provided effective customer service support, while in Manufacturing, they showcased strong project management and adaptability. In Hospitality, they impressed clients with quick execution and service quality. Overall, their strengths lie in responsiveness, project management, and industry-specific solutions, making them a good fit for clients in these sectors. [Read All Reviews](https://clutch.co/profile/welsend?verified=true#reviews) ##### Telecommunications Experience Welsend has demonstrated substantial expertise in the Telecommunications industry, specifically in enhancing sales and customer engagement. Their meticulous project management resulted in a 10% monthly sales increase and a 90% issue resolution rate within 48 hours. Clients appreciate Welsend's flexibility, attention to detail, and responsiveness to evolving project needs, making them a strong candidate for telecommunications businesses seeking to improve service delivery and customer satisfaction. - 1 review for telecommunications industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Call Center Services for Telecommunications Company (5.0/5, Dec 11, 2023): Welsend provides ongoing call center services for a telecommunications company. The team is responsible for call activity reports, sales data, training, and QC reporting. [Read Full Review](https://clutch.co/go-to-review/welsend/255153) ##### Government Experience Welsend has demonstrated exceptional expertise in supporting government services, particularly in providing 24/7 contact center operations. Their professionalism, operational efficiency, and commitment to service have garnered positive feedback, emphasizing their role as an integral extension of government hotline teams. Clients appreciate their dedicated agents' tireless efforts and caring approach, highlighting Welsend's strong alignment with the unique requirements of the government sector. Overall, their established presence and adaptability make them a solid choice for potential government clients. - 1 review for government industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Government Hotline Team (5.0/5, Mar 4, 2022): A government hotline team has collaborated with Welsend for call center services. The team provides 24-hour customer service support and is responsible for a particular hotline to professionally handle traffic.  [Read Full Review](https://clutch.co/go-to-review/welsend/12587) ##### Transportation Experience Welsend has received positive feedback from clients in the Transportation industry, emphasizing their expertise in customer service solutions. One client highlighted their role in stabilizing customer service operations for a bike-sharing business, noting superior delivery and a competent management team. The company's ability to meet staffing requirements and quality objectives has been particularly praised, making them a reliable partner for ongoing projects. Areas for improvement include hiring capabilities, but overall sentiment remains highly favorable. - 1 review for transportation industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Customer Service Team Support for Bike Share Company (5.0/5, Mar 3, 2022): Welsend has provided customer service team support services for a bike share company. They've handled operations, training, and quality management. [Read Full Review](https://clutch.co/go-to-review/welsend/12466) ##### Manufacturing Experience Welsend has demonstrated strong expertise in supporting manufacturing clients, effectively addressing challenges such as staffing balance and cost efficiency. Clients commend Welsend for their professionalism, project management capabilities, and responsiveness to feedback. Their ability to provide flexible solutions during peak seasons and maintain ongoing relationships highlights their impact in the manufacturing sector. Overall, Welsend is viewed as a reliable partner, though there is room for improvement in service level management. - 2 reviews for manufacturing industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Post-Sales Team Customer Support for Electronics Company (4.0/5, Feb 15, 2022): Welsend provides post-sales services for an electronics company. This includes email, SMS, and phone support. [Read Full Review](https://clutch.co/go-to-review/welsend/11331) - Staffing Support & Analytics for Manufacturing Company (5.0/5, Feb 15, 2022): Welsend provides staffing and data analytics services for an electronics manufacturing company. They have provided the support resources and a management team that handles 30 agents. [Read Full Review](https://clutch.co/go-to-review/welsend/11332) ##### Hospitality & leisure Experience Welsend has received positive feedback from clients in the Hospitality & leisure industry, particularly for their professionalism, rapid execution, and high-quality service. A general manager from HRS Group praised their expertise in technical support and effective communication, which contributed to a smooth implementation of crucial services. Clients appreciate Welsend's competent management and the overall value they provide, making them a strong candidate for businesses seeking reliable partners in the Hospitality & leisure sector. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Outbound Call Support for Hotel Chain (5.0/5, Feb 15, 2022): Welsend provides call center services for an e-commerce company. They are responsible for doing outbound calls, notifying hotels to install HRS plug-in, and providing technical support. [Read Full Review](https://clutch.co/go-to-review/welsend/11330) #### 4.2 out of 5.0 rating for cost What Clients Have Said Welsend is consistently recognized for providing strong value for money, with clients noting their pricing aligns well with budget expectations. One client highlighted Welsend as a 'great culture fit' and 'good value for cost,' while another emphasized their 'professionalism and reliability' as key strengths. Overall, feedback suggests that Welsend delivers quality services effectively, making them a commendable choice for businesses seeking cost-effective solutions. [Read All Reviews](https://clutch.co/profile/welsend?verified=true#reviews) - $200,000 to $999,999 (3 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 2 countries - China (5 projects) - Germany (1 projects) [View Reviews](https://clutch.co/profile/welsend?verified=true#reviews) #### 3 fixed price Customer Service Outsourcing packages Excellent Customer Service in Manila and China Excellent Customer Service in Manila and China --- ### [2ndOffice](https://clutch.co/profile/2ndoffice) #### 5 out of 5 star rating (2 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees #### Services Provided - Allocation of Expertise by Percentage - 10% Accounting - 20% Back Office Outsourcing - 30% Customer Service Outsourcing - 10% Ecommerce Marketing - 10% E-Commerce Development - 10% Graphic Design - 10% Web Design #### Company description 2ndOffice is a Customer Service BPO company providing outsourced customer support and call center solutions. Reviews highlight their exceptional project management, commitment, and responsiveness, with 100% positive feedback on their customer service quality and team integration. Their dedication to customer care and value proposition make them a preferred choice for customer support outsourcing. [Visit Website](http://www.2ndoffice.co/) #### Great project management The feedback regarding 2ndOffice's project management is overwhelmingly positive. Clients have noted 'outstanding management and internal support' along with 'direct supervision, training support, and quality assurance.' One client emphasized their responsiveness and perfect execution of tasks, highlighting that such resources were previously unaffordable for their small company. Overall, the sentiment reflects a high level of satisfaction with 2ndOffice's ability to meet project needs effectively. - Customer Service Outsourcing for Omnichannel Retailer (5.0/5, Oct 31, 2023): Outstanding management and internal support with direct supervision, training support, SOP creation and quality assurance team. They were responsive and executed everything perfectly. [Read Full Review](https://clutch.co/go-to-review/2ndoffice/245906) #### 1 review mentions Customer Service Outsourcing Customer Service Outsourcing for Omnichannel Retailer 5.0/5 — 2ndOffice handles Amazon returns and financial information using NetSuite for an omnichannel retailer. They oversee communication with customers, manage sales and promotions, and answer product inquiries. - 1 of 1 Customer Service Outsourcing reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/2ndoffice/245906) #### Experience in 2 industries 2ndOffice has demonstrated strong capabilities in the retail and business services sectors. Clients in retail highlight their exceptional customer support and effective management, noting significant improvements in customer engagement and operational efficiency. In the business services industry, feedback emphasizes their cost-effectiveness and quick response times, allowing companies to save on staffing costs. Overall, 2ndOffice is well-regarded for their commitment to client success and efficient service delivery, making them a fitting choice for businesses in these industries. [Read All Reviews](https://clutch.co/profile/2ndoffice?verified=true#reviews) ##### Retail Experience 2ndOffice has received positive feedback from retail clients, particularly for their expertise in customer support and operational management. Clients highlight the company's commitment to enhancing customer engagement and their effective handling of inquiries related to products and services. Testimonials note the provider's responsive communication, outstanding management, and ability to deliver high-quality support, indicating a strong fit for retail businesses seeking reliable outsourcing solutions. - 1 review for retail industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for Omnichannel Retailer (5.0/5, Oct 31, 2023): 2ndOffice handles Amazon returns and financial information using NetSuite for an omnichannel retailer. They oversee communication with customers, manage sales and promotions, and answer product inquiries. [Read Full Review](https://clutch.co/go-to-review/2ndoffice/245906) ##### Business services Experience 2ndOffice has received positive feedback for its inbound call services, highlighting expertise in efficiently managing call intake. Clients appreciate the convenience and cost-effectiveness of their solutions, noting substantial savings compared to hiring additional staff. The company's quick response times and strong customer service further enhance its reputation in the Business services industry. Overall sentiment indicates that 2ndOffice's services are a valuable asset for businesses seeking reliable support for their communication needs. - 1 review for business services industry - 1 review is 5 stars - Unknown avg. project cost - Answering Services for Business Provider (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/2ndoffice/146721) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight 2ndOffice's competitive pricing and exceptional value for money. One reviewer noted that they chose 2ndOffice for its 'good value for cost' and experienced outstanding management that they could not afford otherwise. Another client emphasized significant savings, stating that 2ndOffice saves them 'thousands of dollars' by reducing the need for additional staff. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services provided. [Read All Reviews](https://clutch.co/profile/2ndoffice?verified=true#reviews) - $50,000 to $199,999 (1 reviews) --- ### [Go4customer](https://clutch.co/profile/go4customer) #### 5 out of 5 star rating (5 reviews) - 1,000 - 9,999 employees - Noida, India #### Services Provided - Allocation of Expertise by Percentage - 40% Call Center Services - 30% Customer Service Outsourcing - 20% Market Research - 10% Sales Outsourcing #### Company description Go4customer is a Customer Service BPO offering comprehensive call center outsourcing solutions. The company has a strong reputation, with reviews highlighting increased client satisfaction, enhanced staff morale, and improved compliance. Approximately 100% of reviewers praise their personalized approach and responsiveness, emphasizing timely delivery and strategic problem-solving in customer support outsourcing. [Visit Website](https://go4customer.com) #### Reliable Go4Customer has received positive feedback regarding their reliability, with clients noting their consistent on-time delivery and responsiveness to needs. One client highlighted the company's commitment to customer satisfaction and proactive communication, stating that their timely delivery and attention to concerns significantly contributed to project success. Overall, the sentiment reflects a strong trust in Go4Customer's ability to deliver quality service, bolstered by their effective project management and dedication to enhancing customer experience. - Call Center Services for Digital Mareketing & IT Company (5.0/5, Jul 27, 2023): Digital Baba Online's project management was efficient and effective. They consistently delivered items on time, meeting project milestones and deadlines. Their responsiveness to our needs was commendable, as they promptly addressed any concerns or requests we had during the project. Their ability to deliver on time and respond to our needs contributed significantly to the overall success of the project and strengthened our partnership with them. [Read Full Review](https://clutch.co/go-to-review/go4customer/220326) #### 1 review mentions Customer Service Outsourcing Customer Service & Back-Office for Residential Support Co 5.0/5 — Go4customer provided call center services for a residential support services company. The team was responsible for 24/7 support, staff support, client support, compliance training, and reporting. - 1 of 1 Customer Service Outsourcing reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/go4customer/352321) #### Experience in 3 industries Go4Customer has demonstrated expertise in the IT and residential support sectors, receiving positive feedback for their efficient inbound and outbound call center services. Clients praised their adaptability, customer-centric approach, and ability to enhance client satisfaction while improving operational efficiency. In the IT industry, Go4Customer’s focus on data-driven results contributed to increased customer retention and revenue growth. Overall sentiment across industries is highly favorable, indicating their strong fit for clients seeking reliable and effective communication solutions. [Read All Reviews](https://clutch.co/profile/go4customer?verified=true#reviews) ##### IT Services Experience The provider excels in lead generation and outbound services, enhancing productivity and cost efficiency for clients. Their strengths include rapid response, security, and competitive pricing, with clients reporting significant monthly savings. Overall, feedback reflects a high level of trust and satisfaction, making them a strong candidate for businesses seeking reliable IT services and improved operational flows. - 1 review for it services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Verification for IT Industry Company (5.0/5, Aug 23, 2017): [Read Full Review](https://clutch.co/go-to-review/go4customer/137329) ##### Information technology Experience Go4Customer demonstrates strong expertise in providing call center services, excelling in customer satisfaction and operational efficiency. Clients commend their data-driven approach, timely delivery, and responsiveness to needs, which enhance customer experience and lead generation. The company’s ability to save costs while handling high call volumes reflects their impact on business growth. However, continuous training and technology adoption could further elevate their service quality. Overall, Go4Customer is positioned as a valuable partner for businesses seeking reliable IT and customer service solutions. - 2 reviews for information technology industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Customer Verification for IT Company (5.0/5, Dec 24, 2017): [Read Full Review](https://clutch.co/go-to-review/go4customer/37325) - Call Center Services for Digital Mareketing & IT Company (5.0/5, Jul 27, 2023): A digital marketing and IT company hired Go4Customer to handle their inbound calls from potential and existing customers. Go4Customer also created call analytics and tracking tools to assess call performance. [Read Full Review](https://clutch.co/go-to-review/go4customer/220326) ##### Healthcare Experience Go4Customer has demonstrated strong expertise in the Healthcare sector, particularly in providing 24/7 support services that enhance client engagement and operational efficiency. Client feedback highlights significant improvements in satisfaction, staff morale, and compliance adherence. Their personalized approach and deep understanding of regulatory requirements have made them a valuable partner, effectively addressing the unique needs of healthcare organizations. Overall, Go4Customer is well-regarded for their reliability and responsiveness, making them a strong fit for Healthcare industry projects. - 1 review for healthcare industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service & Back-Office for Residential Support Co (5.0/5, Feb 14, 2025): Go4customer provided call center services for a residential support services company. The team was responsible for 24/7 support, staff support, client support, compliance training, and reporting. [Read Full Review](https://clutch.co/go-to-review/go4customer/352321) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently report that Go4Customer offers good value for money, with several highlighting its competitive pricing and cost-effectiveness. One client noted that their pricing fit their budget while providing quality service. Another client stated they save approximately $1,000 monthly, emphasizing the company's efficiency. Overall, the sentiment reflects satisfaction with the balance between cost and service quality, making Go4Customer a favorable choice for clients seeking reliable call center solutions. [Read All Reviews](https://clutch.co/profile/go4customer?verified=true#reviews) - Less than $10,000 (2 reviews) - $10,000 to $49,000 (2 reviews) --- ### [Boldr.](https://clutch.co/profile/boldr) #### 4.8 out of 5 star rating (10 reviews) - $1,000+ minimum project size - 1,000 - 9,999 employees - Santa Monica, CA #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 15% Call Center Services - 50% Customer Service Outsourcing - 5% Data Annotation Services - 15% Employer of Record (EOR) Services #### Company description Boldr. is a Customer Service BPO company specializing in outsourced customer support and call center solutions. Reviewers highlight their adaptability, strong partnership approach, and ability to reduce costs, with one client saving $6 million annually. While praised for their responsiveness and low attrition rates, 67% of reviews suggest improvements in hiring time. Overall, Boldr.'s services have been effective, though experiences vary. [Visit Website](http://www.boldrimpact.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=clutch-organic) #### Openness The overall sentiment regarding Boldr.'s openness is positive, with clients appreciating their willingness to adapt and evolve alongside their business needs. One client noted, 'Boldr. has evolved with our business,' highlighting their responsiveness. Regular meetings with the customer service manager and management team further emphasize the importance of communication. Clients also stress the need for honesty in the partnership, indicating that clear expectations facilitate better execution. - Email, Call and Chat BPO Support for Home Goods Company (4.5/5, May 27, 2022): We meet with our CSM multiple times a week as well as the full management team. We also have recurring QA and training meetings and the CEO always makes time to chat. Managing a partnership with Boldr. requires each partner to be very honest with the other. [Read Full Review](https://clutch.co/go-to-review/boldr/20751) #### Experience in 4 industries Boldr. has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and E-commerce. Clients commend their effective project management, adaptability, and strong communication. In Consumer Products, they excelled in enhancing customer satisfaction and response times. In Retail, their impact on team scaling and culture control was highlighted. Manufacturing clients praised their proactive monitoring and data accuracy. Overall, sentiment across industries is highly positive, suggesting Boldr. is well-suited for companies seeking customized outsourcing solutions. [Read All Reviews](https://clutch.co/profile/boldr?verified=true#reviews) ##### Other industries Experience Boldr. has demonstrated significant expertise in the Other industries sector, particularly in customer support for e-commerce and SaaS businesses. Clients commend their ability to efficiently scale support teams, resulting in substantial cost savings, such as $6 million annually for a notable client. Their strengths include strong project management, low attrition rates, and genuine partnership. However, clients note that the time to hire can be longer than competitors. Overall, Boldr. is viewed as a reliable partner for businesses seeking effective outsourcing solutions. - 1 review for other industries industry - 1 review is 5 stars - Unknown avg. project cost - BPO, EOR & Customer Service Outsourcing for Online Platform (5.0/5, Feb 11, 2025): Boldr. provides BPO and employer-of-record services for an online registry platform. The team provides 128 team members who support nine different departments and handle over 12 functions. [Read Full Review](https://clutch.co/go-to-review/boldr/351372) ##### Consumer products & services Experience Boldr. has garnered positive feedback in the Consumer Products & Services industry, particularly for their expertise in outsourced customer support. Clients, such as Tractive GmbH, commend their effective project management and responsiveness, leading to improved customer satisfaction and operational efficiency. Their ability to provide tailored solutions and adapt to client needs distinguishes them from competitors. However, there is room for improvement in the hiring speed for multilingual support agents. Overall, Boldr. is a strong candidate for businesses seeking dedicated customer support solutions. - 1 review for consumer products & services industry - Unknown avg. project cost - Customer Service Outsourcing for GPS Pet Tracker Provider (4.5/5, Jan 15, 2024): Boldr. provided customer services outsourcing services for a GPS pet tracker provider. Boldr. provided multi-language support via email and chats for the client's customers around the world. [Read Full Review](https://clutch.co/go-to-review/boldr/261525) ##### Other Industry Experience Boldr has garnered positive feedback from clients in the Other Industry, particularly for their expertise in lead qualification and support services. Clients commend Boldr for their effective communication, strong project management, and ability to adapt to specific business needs. Their focus on employee well-being fosters a collaborative atmosphere that enhances productivity. Overall, Boldr is recognized for delivering high-quality results and aligning well with client objectives, making them a suitable partner for businesses looking to optimize operational efficiency. - 3 reviews for other industry industry - 3 reviews are 5 stars - Unknown avg. project cost - Venue Processing & Outbound Sales Support for Event Platform (5.0/5, May 17, 2022): Boldr processes new venues for an online event venue marketplace, screening submitted venues and activating them once they meet requirements. They also help the client's outbound team and execute internal jobs. [Read Full Review](https://clutch.co/go-to-review/boldr/19296) - Call Center Services for Insurance Company (5.0/5, Aug 23, 2022): Boldr. provides call center services for an insurance company. The team qualifies leads and their needs using an internal script the client provides, then passes leads over to a sales agent. [Read Full Review](https://clutch.co/go-to-review/boldr/155202) - Recruiting Services for Relationship Management Company (5.0/5, Dec 23, 2023): Boldr. hired talents with a technical background and customer support experience for a relationship management company. The team managed job postings and pre-qualified potential members. [Read Full Review](https://clutch.co/go-to-review/boldr/257796) ##### Retail Experience Boldr has received positive feedback from Retail industry clients, particularly in enhancing customer support and operational efficiency. Clients noted their expertise in staffing and training, leading to improved response times and high customer satisfaction ratings. The flexibility, cultural alignment, and community involvement of Boldr's team were highlighted as strengths. Overall, businesses in the Retail sector can consider Boldr a strong partner for elevating customer experience and operational success. - 2 reviews for retail industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service for E-Commerce and Consumer Products Co. (5.0/5, Jul 19, 2022): Boldr. provides a number of customer service representatives to interact with the client's end customers. After screening clients for interviews, Boldr. also familiarizes them with HR information.  [Read Full Review](https://clutch.co/go-to-review/boldr/150659) - PEO Support for Baby Registry Platform (4.5/5, Aug 12, 2022): Boldr. is providing professional employer organization (PEO) services for a baby registry platform. They're in charge of onboarding team members and providing customer support, among other tasks. [Read Full Review](https://clutch.co/go-to-review/boldr/153888) ##### Manufacturing Experience Boldr. has demonstrated significant expertise in the Manufacturing sector, particularly in AI automation and data monitoring. Clients praise their adaptability and proactive communication, which have led to improved accuracy in complex tasks. Their commitment to understanding client needs and fostering a collaborative environment enhances operational efficiency. Overall, feedback highlights Boldr.'s strong work ethic and culture, making them a reliable partner for manufacturing projects requiring precision and continuous improvement. - 1 review for manufacturing industry - 1 review is 5 stars - Unknown avg. project cost - Data Services Outsourcing for Machinery Mnfctrng Company (5.0/5, Aug 5, 2022): Boldr. provides data monitoring and intervention for their client's automated, robotics-based sorting process. They intervene and execute tasks with the robots remotely when necessary, enabling 24/7 support. [Read Full Review](https://clutch.co/go-to-review/boldr/152984) ##### Consumer Products Experience Boldr. has demonstrated significant expertise in the Consumer Products industry, particularly in enhancing customer experience for home goods companies. Clients praise their adaptability and proactive approach in training customer service teams to manage diverse customer interactions effectively. The overall sentiment is positive, highlighting Boldr.'s commitment to partnership and continuous improvement. Clients recommend clear communication for optimal outcomes, suggesting that businesses seeking a responsive and evolving BPO partner may find Boldr. a suitable fit. - 1 review for consumer products industry - Unknown avg. project cost - Email, Call and Chat BPO Support for Home Goods Company (4.5/5, May 27, 2022): Boldr. provides a home goods firm with BPO services; the client runs training. The partnership has evolved into multiple offshore teams that handle customer interactions via phone calls, live chats, and emails. [Read Full Review](https://clutch.co/go-to-review/boldr/20751) #### 4.7 out of 5.0 rating for cost What Clients Have Said Client feedback highlights Boldr.'s strong value for money, with many praising their cost-effectiveness. For instance, Babylist reported annual savings of $6 million due to their services, while Tractive noted that Boldr.'s pricing fit their budget and provided great value. Overall, sentiment is positive, emphasizing that Boldr. delivers high-quality support and effective solutions at competitive prices, making them a preferred partner for many clients. [Read All Reviews](https://clutch.co/profile/boldr?verified=true#reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 3 countries - Austria (1 projects) - Canada (1 projects) - United States (6 projects) This provider is fluent in 3 languages: - English - Filipino - Spanish [View Reviews](https://clutch.co/profile/boldr?verified=true#reviews) --- ### [Pexly](https://clutch.co/profile/pexly) #### 4.8 out of 5 star rating (22 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Amsterdam, Netherlands #### Services Provided - Allocation of Expertise by Percentage - 45% Back Office Outsourcing - 45% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Pexly, a Customer Support Outsourcing (CSO) company, specializes in providing flexible and efficient customer service solutions. Across reviews, 100% of clients highlight their cost-effectiveness and value for money, while 85% commend their project management and responsiveness. Pexly's ability to rapidly deploy well-trained agents and adapt to specific client requirements is frequently praised, ensuring high customer satisfaction and timely service delivery. [Visit Website](https://pexly.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 7 reviews mention Customer Service Outsourcing Customer Service Outsourcing for Outdoor Co 4.0/5 — Pexly has provided customer service support for an outdoor company. The team has responded to the client's customer requests in different languages, including English, German, Italian, and French. - 6 of 7 Customer Service Outsourcing reviews are 5 stars - 1 new review for Customer Service Outsourcing in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/pexly/326362) #### Experience in 10 industries Pexly has demonstrated expertise across various industries including IT Services, Automotive, Retail, Beauty & Cosmetics, Software, Hospitality & Leisure, Consumer Products, Education, and Advertising & Marketing. Feedback highlights their strengths in providing high-quality customer service, efficient project management, and quick response times. Overall sentiment is positive, with clients praising their ability to manage teams remotely and deliver cost-effective solutions tailored to industry-specific needs. Pexly is particularly well-suited for companies seeking scalable customer support and operational assistance. [Read All Reviews](https://clutch.co/profile/pexly?verified=true#reviews) ##### IT Services Experience Pexly demonstrates strong expertise in providing customer support services tailored for the IT sector, particularly in software sales. Clients appreciate their cost-effective solutions and efficient project delivery, highlighting their strict management and coaching of agents as a notable strength. The company's ability to extend support beyond traditional time zones has been positively received, indicating a significant impact on customer satisfaction and operational efficiency. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Software Company (5.0/5, Oct 8, 2024): Pexly provides customer service support to a software company. The team answers questions from leads and end customers in the US about purchasing and subscribing to the client's software. [Read Full Review](https://clutch.co/go-to-review/pexly/320608) ##### Automotive Experience Pexly has demonstrated significant expertise in the Automotive industry, particularly in enhancing productivity and customer support. Clients appreciate their efficient project management and ability to handle multilingual communication, which aligns well with the diverse needs of automotive businesses. The positive sentiment is reflected in their ability to deliver quality solutions within budget, making them a strong candidate for companies seeking reliable partners in this sector. - 1 review for automotive industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Automotive Company (5.0/5, Apr 8, 2024): Pexly provides customer service support for an automotive company. They're responsible for answering customer requests through voice calls, chat, and email. [Read Full Review](https://clutch.co/go-to-review/pexly/280816) ##### Retail Experience Pexly has consistently demonstrated strong expertise in the Retail industry, particularly in customer service and B2B sales. Clients commend their ability to provide high-quality support agents who quickly adapt and maintain high service standards. The feedback highlights Pexly's impressive communication skills, responsiveness, and flexibility, contributing to improved customer satisfaction and operational efficiency. These strengths indicate that Pexly could be an excellent fit for businesses in the Retail sector seeking reliable outsourcing solutions. - 4 reviews for retail industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Services for Online Marketplace (5.0/5, Mar 25, 2022): Pexly is providing remote customer support services to an online marketplace through written communication. In addition, they provide analytics and help the client modify and optimize their existing scripts. [Read Full Review](https://clutch.co/go-to-review/pexly/2211) - Customer Service for Apparel Manufacturer (5.0/5, Mar 30, 2022): An apparel manufacturer has been outsourcing customer service agents from Pexly. The agents manage the website's Zendesk and provide chat support on evenings and weekends on top of regular business hours.   [Read Full Review](https://clutch.co/go-to-review/pexly/14649) - Customer Support for Online Phone Accessories Retailer (4.0/5, Aug 29, 2022): Pexly provides ongoing customer support services for an online retailer. Their main task is to handle any customer inquiries and requests on a regular basis.  [Read Full Review](https://clutch.co/go-to-review/pexly/155977) - Outsourced Support & Sales Services for Gift Card Company (5.0/5, Jan 17, 2024): Pexly provides outsourced customer support and sales agents for a gift card company. The agent’s tasks include communicating with the client’s customers through email and phone and providing product support. [Read Full Review](https://clutch.co/go-to-review/pexly/262101) ##### Beauty & Cosmetics Experience Pexly demonstrates strong expertise in the Beauty & Cosmetics industry, particularly in enhancing customer experience and providing specialized agents. Clients appreciate their commitment to understanding specific needs, efficient project management, and quick turnaround in hiring skilled personnel. Feedback highlights Pexly's professionalism, flexibility, and ability to maintain high customer satisfaction scores. Overall, they are viewed as a valuable partner for beauty brands seeking reliable support in customer engagement and operational efficiency. - 2 reviews for beauty & cosmetics industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Beauty & Cosmetics Co (5.0/5, Jul 31, 2023): Pexly has helped a beauty and cosmetics company hire outsourced agents for foreign language projects and support. These agents are in charge of answering emails, social media messages, and ad comments. [Read Full Review](https://clutch.co/go-to-review/pexly/221299) - Customer Surpport Services for Cosmetic Products Company (4.0/5, Jan 2, 2024): Pexly provides customer support services for a cosmetic products company. The team is responsible for answering customer inquiries via email, messenger, phone, and WhatsApp. [Read Full Review](https://clutch.co/go-to-review/pexly/258811) ##### Software Experience Pexly has garnered positive feedback in the Software industry, highlighting their expertise in content moderation, marketing operations, and client support. Clients commend their timely delivery, effective communication, and high-quality output, which significantly improved user engagement and operational efficiency. Overall, Pexly's commitment to understanding client needs and providing tailored solutions positions them as a strong candidate for businesses seeking reliable software service partners. - 5 reviews for software industry - 5 reviews are 5 stars - $10,000 – $49,000 avg. project cost - App Support Services for Smart Mobility SaaS Provider (5.0/5, Mar 24, 2022): A smart mobility SaaS provider hired Pexly to provide them with app support services. They enrich the knowledge base of the client's product to automate email and live chat responses to customers. [Read Full Review](https://clutch.co/go-to-review/pexly/14484) - Lead Generation for Communications Platform (5.0/5, Sep 26, 2022): Pexly spearheads the lead generation efforts of a communications platform. They generate 60 qualified leads per day to help the client grow their pool of potential customers. [Read Full Review](https://clutch.co/go-to-review/pexly/159796) - Recruitment Services for Women's Safety App Provider (5.0/5, Mar 13, 2023): Pexly helps a women's safety app provider find and hire customer success managers. They also conduct courses and lessons on behalf of the client to develop their employees' skills. [Read Full Review](https://clutch.co/go-to-review/pexly/186588) - Operational Assistance for Business Intelligence Platform (5.0/5, Mar 14, 2023): Pexly provides operational assistance to a business intelligence platform. They help build new marketing campaigns, create reports, execute client requests, and work on other projects. [Read Full Review](https://clutch.co/go-to-review/pexly/187150) - Content Moderation Services for Online Classifieds Platform (5.0/5, May 17, 2023): Pexly provides content moderation services for an online classifieds platform. They have worked on regulating high volumes of user-generated content. [Read Full Review](https://clutch.co/go-to-review/pexly/202249) ##### Hospitality & leisure Experience Pexly has demonstrated strong expertise in enhancing customer support for the Hospitality & Leisure industry, as noted by their work with The Cauldron, a themed bar operating multiple venues. The client praised Pexly for their efficient project management, resulting in shorter response times and higher customer satisfaction. Their flexibility in dealing with diverse operational challenges across time zones further underscores their strengths, making them a suitable partner for businesses seeking to elevate service quality in the Hospitality & Leisure sector. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services & Support for Wizard-Themed Bar (5.0/5, Apr 21, 2023): Pexly provides call center services for a wizard-themed bar. The team handles inbound emails and calls for the client. They've also helped the client set up, hire, and train their own customer support team. [Read Full Review](https://clutch.co/go-to-review/pexly/196536) ##### Consumer Products Experience Pexly has demonstrated strong expertise in enhancing customer service for Consumer Products companies. Clients have praised their responsive and efficient communication, which significantly improves customer satisfaction. The team's knowledge and patient guidance have been highlighted as key strengths, ensuring a seamless integration into clients' operations. Overall, Pexly is well-regarded for their ability to deliver exceptional customer service solutions that positively impact client relationships in the Consumer Products industry. - 1 review for consumer products industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Support for Product Dev Company (5.0/5, Feb 27, 2023): Pexly provides customer service and customer support for a product development company. They have been available from 9 to 5, delivering customer support via phone and messages. [Read Full Review](https://clutch.co/go-to-review/pexly/182947) ##### Education Experience Pexly has demonstrated exceptional expertise in the Education sector, particularly in managing webinars and online events. Clients appreciate their quick project initiation and effective staffing, with one client noting a 100% reply rate to inquiries during events. The overall sentiment is positive, highlighting Pexly's ability to provide dedicated resources and excellent project management, making them a strong candidate for organizations seeking impactful support in the Education industry. - 1 review for education industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Webinar Moderation for EdTech Company (5.0/5, Dec 8, 2022): Pexly provides two FTEs to work as moderators for an EdTech company. They monitor and engage with the client's hundreds of guests in webinars and online events. [Read Full Review](https://clutch.co/go-to-review/pexly/170998) ##### Advertising & marketing Experience Pexly has established itself as a reliable partner in the Advertising & Marketing industry, praised for its operational flexibility, dedication, and ability to scale quickly. Clients highlight the effectiveness of their team, particularly in lead generation and operational support, which significantly enhances workflow efficiency. Their commitment to understanding client needs fosters long-term relationships, making them a strong contender for businesses seeking innovative marketing solutions. - 2 reviews for advertising & marketing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Lead Generation for User Interaction Suite (5.0/5, Apr 8, 2022): Pexly was hired by a user interaction suite for lead generation, lead evaluation, and other tasks. The team reached daily KPIs with their high-quality leads and assisted the client with other back-office tasks. [Read Full Review](https://clutch.co/go-to-review/pexly/15434) - BPO Services for Marketing & Advertising Company (4.5/5, Jun 12, 2022): A marketing and advertising company has partnered with Pexly for BPO services. The team manages the manual clearing process of the company's cashback platform receipts.  [Read Full Review](https://clutch.co/go-to-review/pexly/22589) ##### Arts, entertainment & music Experience Pexly has received positive feedback from clients in the Arts, entertainment, and music industry, highlighting their expertise in customer service and support. Notably, their 24/7 service team significantly enhances client engagement and satisfaction, evidenced by high NPS scores. Clients commend Pexly's attention to detail and responsiveness, which contribute to a seamless working relationship. Overall, Pexly is positioned as a strong partner for businesses looking to elevate their customer relations and operational efficiency in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support for Recreational Facility (5.0/5, Apr 28, 2022): Pexly is providing 24/7 customer support to a recreation facility to help them manage their relationship with their customers, players, and partners and improve their existing customer base.  [Read Full Review](https://clutch.co/go-to-review/pexly/16943) #### 4.9 out of 5.0 rating for cost What Clients Have Said Pexly consistently receives positive feedback regarding its cost-effectiveness and overall value for money. Clients such as the Head of Operations from a cosmetics company noted that Pexly's pricing fits their budget while providing good value. Similarly, the Team Lead Support at VERBI GmbH highlighted the company's pricing as a key factor in their selection, stating it offered 'good value for cost.' Overall, the sentiment reflects satisfaction with Pexly's services relative to their pricing. [Read All Reviews](https://clutch.co/profile/pexly?verified=true#reviews) - $10,000 to $49,000 (8 reviews) - Less than $10,000 (2 reviews) - $200,000 to $999,999 (2 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 9 countries - Austria (1 projects) - Finland (1 projects) - Germany (4 projects) - Hungary (1 projects) - Israel (1 projects) - Netherlands (3 projects) - Switzerland (1 projects) - United States (5 projects) - England (2 projects) [View Reviews](https://clutch.co/profile/pexly?verified=true#reviews) --- ### [Quantanite](https://clutch.co/profile/quantanite) #### 4.8 out of 5 star rating (4 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - London, England #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 30% Customer Service Outsourcing - 20% Sales Outsourcing - 10% Transcription #### Company description Quantanite is a service provider specializing in data transcription, menu programming, and support staffing. The company consistently receives high praise for its efficiency, flexibility, and ability to integrate seamlessly with clients' teams. Reviews show a 100% positive satisfaction rate, highlighting their strong candidate pool and capacity to meet productivity expectations consistently. Quantanite's adaptability and commitment to exceeding client needs are recurrent themes across feedback. [Visit Website](http://www.quantanite.com) #### Collaborative Clients have reported a highly collaborative experience with Quantanite, particularly highlighting their proactive communication and regular updates. One client noted the team's eagerness to maintain the business relationship and their ability to adapt quickly to feedback, ensuring that expectations were met. Additionally, the Quantanite team consistently exceeded productivity goals, demonstrating their commitment to collaboration and client success. Overall, the sentiment towards their collaborative efforts is overwhelmingly positive. - Website & Account Management Services for Food Delivery Firm (4.5/5, Jan 12, 2021): They’ve also been very communicative and collaborative. We used Google Hangout for video conference calls. Their daily reports are sent via email, and they sometimes attach sheets that show what they've completed. [Read Full Review](https://clutch.co/go-to-review/quantanite/33634) #### Experience in 2 industries Quantanite has demonstrated expertise across the Software and Food & Beverages industries. In Software, they excel in receipt transcription and operational support, receiving praise for their quality and efficiency. In the Food & Beverages sector, they effectively manage menu programming and support, showcasing flexibility and responsiveness. Overall, client sentiment is highly positive, highlighting Quantanite’s ability to integrate seamlessly with teams and deliver results that meet or exceed expectations. [Read All Reviews](https://clutch.co/profile/quantanite?verified=true#reviews) ##### Software Experience Quantanite receives positive feedback in the Software industry for its technical capabilities in transcription, annotation, and data entry. Clients highlight the high quality of work, efficiency, and ability to scale processes effectively. Their team acts as an extension of clients' personnel, which facilitates smooth collaboration. Overall sentiment indicates strong satisfaction with their services, making Quantanite a compelling choice for businesses seeking reliable support in enhancing operational efficiency and data management. - 2 reviews for software industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - BPO Support Services for Recruitment Platform (4.5/5, Feb 10, 2021): Quantanite provides ongoing support for a recruitment platform. The team assists the finance and operations department, with tasks ranging from basic accounting to data entry. [Read Full Review](https://clutch.co/go-to-review/quantanite/65124) - Transcription for Receipt Scanning Software Provider (5.0/5, Mar 10, 2021): Quantanite transcribes receipts for a receipt scanning software provider. Their output contributes to the robust catalog system, machine learning, and ground truth of the client's software. [Read Full Review](https://clutch.co/go-to-review/quantanite/92290) ##### Food & Beverages Experience Quantanite has demonstrated significant expertise in the Food & Beverages industry, particularly in menu programming and support for food delivery services. Clients have praised their flexibility, responsiveness, and ability to exceed productivity expectations, often completing tasks faster than anticipated. Their strong communication and collaborative approach have fostered seamless integration with client teams. Overall, the sentiment is highly positive, indicating that Quantanite is a reliable partner for businesses seeking to enhance their operational efficiency in the Food & Beverages sector. - 2 reviews for food & beverages industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Website & Account Management Services for Food Delivery Firm (4.5/5, Jan 12, 2021): Quantanite provides website and account management services for a food delivery company. Their tasks include programming menus, uploading images, and managing the accounts of the firm’s restaurant partners. [Read Full Review](https://clutch.co/go-to-review/quantanite/33634) - Menu Programming for Food Delivery Company (5.0/5, Feb 10, 2021): Quantanite was hired by an online food ordering company to provide additional menu programmers and support staff. The goal is for the client to offer 24- hour services to third party clients. [Read Full Review](https://clutch.co/go-to-review/quantanite/64241) #### 5.0 out of 5.0 rating for cost What Clients Have Said Client feedback regarding Quantanite's cost and value for money is predominantly positive. One client noted their fixed monthly billing per full-time employee as cost-effective, while another highlighted their competitive pricing as a key factor in selecting them. Overall, clients expressed satisfaction with the quality of work relative to costs, with one stating that Quantanite consistently exceeded productivity expectations and provided high-quality services. The sentiment indicates a strong perception of value for the investment made. [Read All Reviews](https://clutch.co/profile/quantanite?verified=true#reviews) - $50,000 to $199,999 (2 reviews) - $10,000 to $49,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 3 countries - Canada (1 projects) - United States (2 projects) - England (1 projects) [View Reviews](https://clutch.co/profile/quantanite?verified=true#reviews) --- ### [Aidey](https://clutch.co/profile/aidey) #### 5 out of 5 star rating (32 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Manila, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 15% Call Center Services - 75% Customer Service Outsourcing #### Company description Aidey is a Customer Service BPO specializing in outsourced customer support and call center solutions. Their customer reviews are overwhelmingly positive, with 100% noting improvements in response times, customer satisfaction, and operational efficiencies. Clients frequently commend Aidey's emotional intelligence, attention to detail, and proactive issue identification, highlighting them as a reliable partner for customer support outsourcing. [Visit Website](https://ai-dey.com/) #### Dedicated The overall sentiment regarding Aidey highlights their dedication and proactive communication. A client noted their team is 'proactive, dedicated, and very good at communication,' which significantly improved customer satisfaction, achieving a 90% positive feedback rate. The resource manager ensured prompt responses to chats, emails, and calls, contributing to a seamless workflow. The client expressed satisfaction with Aidey's handling of their customer service, with no areas for improvement identified. #### Experience in 9 industries Aidey has demonstrated strong capabilities across multiple industries, including Manufacturing, Financial Services, Fitness, and Business Services. Clients praised their expertise in improving customer support efficiency, with notable results like reduced wait times and increased customer satisfaction scores. The overall sentiment is highly positive, highlighting their commitment to understanding client needs, delivering quality service, and adapting to various sector demands. Aidey is particularly well-suited for businesses seeking responsive and empathetic customer service solutions. [Read All Reviews](https://clutch.co/profile/aidey?verified=true#reviews) ##### Manufacturing Experience Aidey demonstrates a strong capability in the Manufacturing sector, particularly in managing administrative tasks and customer support services. Clients from companies such as SEKISUI CHEMICAL noted a significant reduction in backlog and error rates, enhancing operational efficiency. Feedback highlights Aidey’s attention to detail, cultural alignment, and effective communication. Their expertise in navigating industry-specific challenges positions them as a valuable partner for organizations seeking to streamline operations and improve customer engagement in Manufacturing. - 3 reviews for manufacturing industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Support for Industrial Gas Manufacturer (5.0/5, Mar 15, 2022): Aidey provides customer support services for an industrial gas manufacturer. They handle live chats, calls, emails, and tickets from third-party clients.  [Read Full Review](https://clutch.co/go-to-review/aidey/13407) - Back Office Outsourcing for Chemical Manufacturing Company (5.0/5, Jun 17, 2025): A chemical manufacturing company hired Aidey to provide back-office support. The team was tasked with logging entries into the client's CRM, managing unprocessed service records, and creating an issues log. [Read Full Review](https://clutch.co/go-to-review/aidey/382431) - Customer Support Services for Mobile Banking Company (5.0/5, Jul 17, 2025): Aidey provided customer support services for a mobile banking company. They handled the Tier 1 support line, dealing with password resets, how-to questions, KYC follow-ups, and suspicious behavior reporting. [Read Full Review](https://clutch.co/go-to-review/aidey/390707) ##### Financial services Experience Aidey has demonstrated substantial expertise in the Financial services sector, notably improving operational efficiency for clients like Zirtue. Their meticulous approach led to a 60% reduction in invoice processing time and significantly fewer errors in loyalty programs. Clients appreciate Aidey’s commitment to accuracy and proactive communication, ensuring timely project delivery and alignment with company values. This strong performance indicates Aidey is well-equipped to support businesses aiming for enhanced efficiency and customer satisfaction in financial services. - 2 reviews for financial services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Services for Technology Company (5.0/5, Jun 17, 2025): A technology company hired Aidey to provide customer support services. The team handled all email and chat support, including order tracking, processing exchanges, and answering FAQs. [Read Full Review](https://clutch.co/go-to-review/aidey/382824) - BPO & Back Office Outsourcing for FinTech Co (5.0/5, Jun 20, 2025): Aidey provided BPO services for a fintech company. The team was responsible for processing third-party invoices, updating room occupancy logs, and inputting loyalty program data into the client's CRM. [Read Full Review](https://clutch.co/go-to-review/aidey/383800) ##### Fitness Experience Aidey has demonstrated strong expertise in enhancing customer support operations for companies in the Fitness industry, specifically in health-related fields. Client feedback highlights their swift implementation, achieving significant improvements in call handling and customer satisfaction metrics. Their strategic approach reduced average hold times and increased first-call resolution rates, leading to notable decreases in customer churn. Overall sentiment reflects a positive impact on client operations, making Aidey a suitable partner for businesses seeking to enhance their customer engagement strategies. - 1 review for fitness industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Health & Wellness Company (5.0/5, Jun 17, 2025): Aidey provided call center services for a health and wellness company. The team handled incoming support calls, conducted post-call satisfaction surveys, and escalated cases to the client's retention team. [Read Full Review](https://clutch.co/go-to-review/aidey/382490) ##### Software Experience Aidey has received positive feedback in the software industry, noted for their strong project management and effective customer support solutions. Clients commend their responsiveness, reliability, and ability to significantly enhance operational efficiency. Their expertise in managing customer inquiries has led to improved satisfaction scores and reduced response times. Aidey is recognized for their cultural fit, attention to detail, and proactive approach, making them a valuable partner for businesses seeking to optimize their customer service functions. - 4 reviews for software industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Support for Data Engineering Firm (5.0/5, Mar 28, 2022): Aidey is handling a data engineering firm’s customer support. They’re managing inquiries through email, tickets, live chats, and calls. They’ve also improved relevant processes and knowledge base.  [Read Full Review](https://clutch.co/go-to-review/aidey/14417) - Call Center Services for Recruiting Company (5.0/5, Jun 12, 2025): A recruiting company hired Aidey to handle all inbound end-customer calls. The team provided callback support and filled in during gaps left by the US-based team after hours, and helped create scripts. [Read Full Review](https://clutch.co/go-to-review/aidey/381330) - Data Mgmt & Enrichment for Hospitality Software Firm (5.0/5, Jun 14, 2025): Aidey provided data management and enrichment services for a hospitality software firm. They cleaned backend data, formatted property descriptions, uploaded images, ran QA, and tagged amenities and features. [Read Full Review](https://clutch.co/go-to-review/aidey/381930) - Call Center Services for Integration Solutions Co (5.0/5, Jun 16, 2025): Aidey provides customer support and back-office services for an integration solutions company. The team has handled customer inquiries and managed data entry and reporting. [Read Full Review](https://clutch.co/go-to-review/aidey/382337) ##### Real estate Experience Aidey has demonstrated strong expertise in the real estate industry by efficiently overhauling customer support for a SaaS platform, leading to a significant reduction in response times and an increase in customer satisfaction scores. Clients praise Aidey for their flexibility, proactive management, and seamless integration with in-house teams. Their ability to deliver measurable results, along with a culture fit and reasonable pricing, suggests that Aidey is a valuable partner for businesses seeking to enhance their customer support functions in real estate. - 1 review for real estate industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center & Customer Support for Real Estate SaaS Platform (5.0/5, Jun 12, 2025): Aidey provided customer support services for a real estate SaaS platform. They managed support tickets through Zendesk, handled live chat on the client's website and in-app widget, and troubleshot products. [Read Full Review](https://clutch.co/go-to-review/aidey/381299) ##### Media Experience Aidey demonstrates strong expertise in the Media sector, particularly in customer support for eCommerce brands. Clients appreciate their professionalism, quick setup, and ability to manage customer inquiries efficiently. The team's proficiency in English and availability across multiple time zones enhances their service delivery. Overall, client sentiment is positive, highlighting Aidey's capability to improve customer service and support operations, making them a suitable choice for businesses in the Media industry seeking reliable assistance. - 1 review for media industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support for Self-Help Podcast (5.0/5, Mar 19, 2022): Aidey provides customer support for a self-help podcast. They have been managing chats and emails for their customers with relevant resolutions based on queries they received from customers. [Read Full Review](https://clutch.co/go-to-review/aidey/13763) ##### Education Experience Aidey has garnered positive feedback within the Education sector for their proficiency in managing customer support for e-learning platforms and education institutes. Clients praise their responsiveness, proactive communication, and ability to significantly enhance customer satisfaction, evidenced by improved response times and high satisfaction ratings. Their expertise in outsourcing customer service for educational services demonstrates their capacity to adapt and efficiently handle high volumes of inquiries, making them a strong candidate for businesses seeking reliable support in the Education industry. - 2 reviews for education industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Outsourcing for Educational Institution (5.0/5, Dec 20, 2021): Aidey provides customer support services for an educational institution. The team handles chats, calls, and emails from customers on a 24/7 basis. [Read Full Review](https://clutch.co/go-to-review/aidey/7157) - Customer Support Services for E-Learning Platform (5.0/5, Mar 15, 2022): Aidey is providing customer support services to a rapidly growing e-learning platform. They respond to inquiries through chat and email.  [Read Full Review](https://clutch.co/go-to-review/aidey/13400) ##### Hospitality & leisure Experience Aidey has demonstrated significant expertise in the Hospitality & Leisure industry, particularly through their effective guest communication services. Clients commend their professionalism, friendliness, and proactive approach, highlighting seamless collaboration and positive guest feedback as key outcomes. Aidey's tailored assistance and adaptability to specific business needs make them a strong candidate for companies seeking reliable support in managing customer interactions, reinforcing their reputation as a trusted partner in this sector. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Virtual Assistant for Hospitality Company (5.0/5, Feb 27, 2022): Aidey provided virtual assistant services for a hospitality company. They interacted with guests and answered queries, handling all of the client's calls, chats, and emails. [Read Full Review](https://clutch.co/go-to-review/aidey/12139) ##### Healthcare Experience Aidey has demonstrated significant expertise in the Healthcare sector, particularly in enhancing customer service for health-tech startups. Clients report exceptional communication, agility, and a proactive approach, leading to improved customer satisfaction ratings. With Aidey's support, one client noted a rise in agent satisfaction from 5 to 8 out of 10 and 85% of their customers received resolutions within five minutes. Their ability to quickly integrate into existing systems and provide effective support makes Aidey a strong candidate for healthcare projects. - 1 review for healthcare industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Services for Healthtech Company (5.0/5, Jan 5, 2022): Aidey provides ongoing customer support services for a healthcare technology firm. They handle incoming calls and chats from customers, who need guidance on using the company's products. [Read Full Review](https://clutch.co/go-to-review/aidey/7922) ##### Business services Experience Aidey demonstrates strong expertise in providing scalable customer support solutions tailored for the Business services industry. Clients commend their rapid response times and high customer satisfaction levels, highlighting a notable increase in NPS scores and positive app reviews post-engagement. Their proactive project management and commitment to compliance, particularly in sensitive environments, stand out as key strengths. Overall, the sentiment reflects a high degree of client satisfaction, making Aidey a fitting choice for businesses seeking reliable support services. - 6 reviews for business services industry - 6 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service for Digital Agency (5.0/5, Jan 5, 2022): Aidey provides customer service for a digital agency. The vendor mainly manages technical support on their behalf, including helping customers with calls, emails, and chats.  [Read Full Review](https://clutch.co/go-to-review/aidey/7968) - Customer Support Services for Tech Company (5.0/5, Feb 8, 2022): A tech company hired Aidey to handle their customer service initiatives. The team's responsibilities include handling requests and queries from users and addressing technical issues via email or live chat. [Read Full Review](https://clutch.co/go-to-review/aidey/10594) - Shopify Development for Digital Agency (5.0/5, Feb 16, 2022): Aidey was hired to hire a team of customer service experts for a digital agency's end client. They had been hired for their flexible approach and reasonable pricing.  [Read Full Review](https://clutch.co/go-to-review/aidey/11302) - Customer Support Outsourcing for SaaS Company (5.0/5, Jun 9, 2020): Aidey provided outsourced customer support.  [Read Full Review](https://clutch.co/go-to-review/aidey/107557) - Customer Support for Project Management Software (5.0/5, Jun 22, 2020): Aidey provided outsourced customer support. Their team used email and chat to answer questions from users.  [Read Full Review](https://clutch.co/go-to-review/aidey/117850) - Customer Service Outsourcing for Roofing Asset Mgmt Platform (5.0/5, Jun 14, 2025): Aidey provided customer support services for a roofing asset management platform. They managed the firm's Tier 1 and 2 support channels, including email tickets, app chat support, and social media escalations. [Read Full Review](https://clutch.co/go-to-review/aidey/381936) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Aidey for their competitive pricing and exceptional value for money. Feedback highlights that Aidey's pricing aligns well with client budgets while delivering quality service and efficient support. For instance, one client noted a 'great culture fit' and 'good value for cost,' while another emphasized a significant reduction in operational costs and improved customer satisfaction, attributing these successes to Aidey’s reliable and cost-effective solutions. [Read All Reviews](https://clutch.co/profile/aidey?verified=true#reviews) - $50,000 to $199,999 (13 reviews) - Less than $10,000 (4 reviews) - $10,000 to $49,000 (3 reviews) - $200,000 to $999,999 (2 reviews) #### Completed projects in 4 countries - Australia (1 projects) - India (2 projects) - United States (18 projects) - England (1 projects) [View Reviews](https://clutch.co/profile/aidey?verified=true#reviews) --- ### [WOW24-7](https://clutch.co/profile/wow24-7) #### 4.8 out of 5 star rating (36 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Afton, WY #### Services Provided - Allocation of Expertise by Percentage - 25% Call Center Services - 65% Customer Service Outsourcing - 10% IT Staff Augmentation #### Company description WOW24-7 is a Customer Service Outsourcing (CSO) company that provides comprehensive Customer Support Services and Call Center Solutions, excelling in triaging, managing support tickets, and 24/7 coverage. With a focus on quality, responsiveness, and continuous improvement, WOW24-7 has consistently received positive feedback, with reviewers praising their professionalism and efficiency, achieving a 100% positive response rate across all reviews. [Visit Website](https://wow24-7.com/contact-center-outsourcing/?utm_source=clutch&utm_medium=referral) #### 1 review mentions Order Processing & Taking Order Processing & Taking Experience Overall, WOW24-7 has received highly positive feedback for their Order Processing & Taking services, with over 50% improvement in customer satisfaction noted by clients. A significant 100% of reviewers highlighted the expertise and dedication of their support team, while 90% appreciated the cost-effectiveness of their solutions. Clients commended their efficient response times and quality assurance practices. However, some suggested enhancing offboarding procedures for better communication during team transitions. Overall, WOW24-7 is recognized as a reliable partner in customer support. - 1 of 1 Order Processing & Taking reviews is 5 stars - $200,000 – $999,999 avg. project cost [Read Most Recent Review](https://clutch.co/profile/wow24-7#review-314531) #### 12 reviews mention Customer Service Outsourcing Customer Service Outsourcing for Risk Management Company 5.0/5 — WOW24-7 provides customer support services for a risk management company. The team is responsible for providing level one customer support. - 10 of 12 Customer Service Outsourcing reviews are 5 stars - 3 new reviews for Customer Service Outsourcing in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/wow24-7/315794) #### Experience in 11 industries WOW24-7 has demonstrated strong expertise across multiple industries, including Information Technology, eCommerce, Consumer Products, and Education. Clients praised their exceptional customer support and proactive communication, significantly improving ticket response times and overall customer satisfaction. Feedback indicates a consistent ability to meet SLAs, adapt to evolving needs, and enhance service quality. Overall, WOW24-7 is well-suited for organizations in need of reliable 24/7 support, especially in tech-centric and consumer-driven sectors. [Read All Reviews](https://clutch.co/profile/wow24-7?verified=true#reviews) ##### Consumer Products Experience The feedback from clients in the Consumer Products industry highlights wow24-7's effective customer service solutions, particularly in the apparel sector. Clients appreciate the company's responsiveness, competitive pricing, and efficient recruitment processes. Their ongoing support, including a dedicated account manager, enhances project management. While there is room for improvement in language skills for diverse markets, the overall sentiment remains positive, indicating that wow24-7 is well-equipped to meet the needs of businesses in the Consumer Products industry. - 1 review for consumer products industry - $10,000 – $49,000 avg. project cost - BPO for Apparel & Fashion Brand (4.0/5, Jun 25, 2020): wow24-7 provides BPO services, managing the business' tickets every day of the week. Additionally, the team handles customer service over email. [Read Full Review](https://clutch.co/go-to-review/wow24-7/121261) ##### Software Experience WOW24-7 has garnered positive feedback in the Software industry for their expertise in providing 24/7 customer support, demonstrating strong communication skills and responsiveness. Clients commend their ability to quickly adapt to specific business needs, deliver timely results, and enhance customer satisfaction metrics. Their flexible approach and commitment to quality support make them a suitable partner for software companies looking to expand their service offerings and improve user experience. - 7 reviews for software industry - 6 reviews are 5 stars - $10,000 – $49,000 avg. project cost - 24/7 Customer Support for E-Commerce Services Company (5.0/5, Jun 6, 2022): WOW24-7 is providing 24/7 customer support for an e-commerce services company. They’ve handled the hiring and training of talents. Currently, four resources are working on the account, including a team leader. [Read Full Review](https://clutch.co/go-to-review/wow24-7/21750) - Outsourced Support & Lead Qualification for SaaS Platform (5.0/5, Nov 14, 2017): Wow24-7 provides phone, chat, and email coverage to facilitate customer service efforts around the clock, acting as the first line of support for all queries. They also cultivate leads via outbound calls.  [Read Full Review](https://clutch.co/go-to-review/wow24-7/28207) - Triage Support for SaaS Company (5.0/5, Nov 9, 2022): WOW24-7 augments a SaaS company's support team, providing triage support and first responses to support requests outside of the client's office hours. The agents have been trained in using Zendesk as the tool. [Read Full Review](https://clutch.co/go-to-review/wow24-7/166036) - Staff Augmentation for Software Development Firm (5.0/5, May 3, 2023): WOW24-7 has deployed a support champion to help a software development firm assist end customers. The service provider has shortlisted qualified candidates and conducted product training with the chosen talent. [Read Full Review](https://clutch.co/go-to-review/wow24-7/198991) - Customer Service Outsourcing for Risk Management Company (5.0/5, Sep 19, 2024): WOW24-7 provides customer support services for a risk management company. The team is responsible for providing level one customer support. [Read Full Review](https://clutch.co/go-to-review/wow24-7/315794) - Customer Service Outsourcing for Software Co (4.5/5, Sep 20, 2024): WOW24-7 provides customer service support for a software company. The team has supported the client's customers with any questions that may arise. [Read Full Review](https://clutch.co/go-to-review/wow24-7/315887) - Customer Service Outsourcing for SaaS Co (5.0/5, May 22, 2025): WOW24-7 expanded a SaaS company's live chat to 24/7. The team provided support on the client's referral platform and responded in their HubSpot ticket instance. [Read Full Review](https://clutch.co/go-to-review/wow24-7/376436) ##### Design Experience WOW24-7 has garnered positive feedback in the Design industry, demonstrating strong expertise in customer support for design services. Clients praise their responsiveness, effective communication, and commitment to quality, leading to improved customer satisfaction and productivity. Their ability to integrate seamlessly with client teams and provide knowledgeable support has significantly enhanced operational efficiency. Overall, WOW24-7 is seen as a reliable partner for companies seeking professional design support, with a proven track record of delivering exceptional service. - 2 reviews for design industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Operations for Design Agency (5.0/5, Jun 1, 2021): Wow24-7 provides customer support operations for a design agency. Their responsibilities include identifying external clients' needs, communicating with the internal account manager, and managing other issues.  [Read Full Review](https://clutch.co/go-to-review/wow24-7/41049) - Customer Service Outsourcing for Photo-Editing Co (5.0/5, Sep 15, 2024): WOW24-7 has provided customer support services for a photo-editing company since 2020. The team has handled QA, training, and customer support 24 hours a day, seven days a week via email, chat, and calls. [Read Full Review](https://clutch.co/go-to-review/wow24-7/314531) ##### Manufacturing Experience WOW24-7 demonstrates significant expertise in supporting the manufacturing sector, particularly in providing around-the-clock technical and customer service. Clients appreciate their flexibility, talent, and cost-effectiveness, noting exceptional performance in after-hours support. The structured training and monitoring processes ensure high-quality service delivery. Overall, feedback reflects a strong positive sentiment, with clients feeling reassured by the dedication of WOW24-7's staff to contribute meaningfully to their operations. - 1 review for manufacturing industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support for Monitoring Device Manufacturer (5.0/5, Feb 6, 2023): WOW24-7 provides after-hours phone and online support for a monitoring device manufacturer. They also offer technical assistance and augment the internal team's staff during business hours. [Read Full Review](https://clutch.co/go-to-review/wow24-7/179505) ##### Hospitality & leisure Experience WOW24-7 has demonstrated significant expertise in providing 24/7 customer service solutions tailored to the Hospitality & leisure industry. Clients have praised their quick onboarding, effective communication, and responsiveness, which have led to improved customer satisfaction and operational efficiency. The company's ability to adapt to various platforms and provide additional training has been particularly noted. Overall, their strengths in quality support and timely service position them as a strong candidate for businesses seeking reliable customer service outsourcing. - 2 reviews for hospitality & leisure industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Service Outsourcing for Vacation Rental Platform (5.0/5, Oct 14, 2019): wow24-7 provided customer service outsourcing services for a B2B vacation rentals platform.  [Read Full Review](https://clutch.co/go-to-review/wow24-7/64133) - Inbound Marketing for Global Travel Company (4.5/5, Jul 1, 2022): A global travel company hired WOW24-7 to manage their inbound volume after the pandemic. They provide daily support via ZenDesk and TalkDesk, as well as coverage on Salesforce and email. [Read Full Review](https://clutch.co/go-to-review/wow24-7/148436) ##### Telecommunications Experience WOW24-7 has demonstrated strong expertise in providing 24/7 customer support for the Telecommunications industry, effectively addressing client needs across multiple time zones. Clients commend their responsiveness and ability to prioritize urgent requests, highlighting their role as an essential support component. While their onboarding process is efficient, clients suggest enhancing technical expertise within their team. Overall, WOW24-7 is regarded as a reliable partner, particularly valued for their cost-effectiveness and adaptability in a fast-paced environment. - 1 review for telecommunications industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for E-Commerce Operating System (5.0/5, Jul 16, 2021): Wow24-7 provides first response support for an e-commerce operating system company. They attend customers across different time zones within the guaranteed response hours that the client has set. [Read Full Review](https://clutch.co/go-to-review/wow24-7/83271) ##### Healthcare Experience WOW24-7 has demonstrated considerable expertise in the Healthcare sector, particularly in providing stellar customer support for clinical research and therapy services. Clients like HMD Clinical and Calmerry praised WOW24-7 for their dedicated teams, effective communication, and ability to handle sensitive inquiries with empathy and professionalism. Overall, their impact has been positive, enhancing customer satisfaction and operational efficiency, making them a strong candidate for businesses seeking reliable support in the Healthcare industry. - 2 reviews for healthcare industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Customer Support Operations for Online Therapy Platform (5.0/5, Nov 20, 2020): Wow24-7 provides customer support to an online therapy platform. The team caters to both client and therapist requests. The company aims to establish a positive and professional experience for its users. [Read Full Review](https://clutch.co/go-to-review/wow24-7/119404) - Helpdesk for Responsive Technology Provider (5.0/5, Dec 22, 2020): Wow24-7 provides ongoing call center services for an interactive response technology provider. The team handles the client's customer support service. [Read Full Review](https://clutch.co/go-to-review/wow24-7/143556) ##### Energy & natural resources Experience The provider demonstrates strong expertise in the Energy & natural resources sector, particularly in delivering 24/7 customer support for electric vehicle charging services. Clients commend their quick onboarding, responsive communication, and effective project management. The team's ability to log customer interactions and produce performance reports enhances service quality. Overall, the sentiment is positive, with clients noting a solid partnership that addresses challenges efficiently, making the company a suitable choice for businesses in this industry. - 1 review for energy & natural resources industry - $10,000 – $49,000 avg. project cost - 24-Hour Customer Support Calls for Renewable Energy Co. (4.5/5, Sep 5, 2019): A first-level call center for an electric vehicle charging company, wow24-7 answers phone calls and addresses customer inquiries 24/7. Following stipulations, the team managed the training process internally. [Read Full Review](https://clutch.co/go-to-review/wow24-7/38532) ##### IT Services Experience Wow24-7 has received positive feedback for its exceptional customer support services in the IT sector. Clients commend their quick response times and effective communication strategies tailored to enhance business growth. The company's flexibility, reliability, and professionalism during challenging interactions stand out as key strengths. Overall, Wow24-7 is viewed as a strong candidate for businesses seeking competent IT service providers, with a proven track record of client satisfaction and effective problem resolution. - 1 review for it services industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support for Translation Company (5.0/5, Oct 18, 2020): Wow24-7 provides round-the-clock call center services to a translation firm. The team first studied the client's needs and objectives to create a communication strategy that can help them grow their business. [Read Full Review](https://clutch.co/go-to-review/wow24-7/90375) ##### Education Experience The feedback from clients in the Education industry highlights Wow24-7's expertise in providing dedicated customer support solutions tailored to specific educational needs. They are recognized for their flexibility, responsiveness, and commitment to continuous improvement, which enhances client satisfaction. Their ability to deliver omnichannel support and maintain a human touch in service is particularly noted, making them a strong contender for educational organizations seeking reliable and effective customer care. - 2 reviews for education industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Outsourced Customer Service for College Resource Website (5.0/5, Dec 28, 2017): Wow24-7 provides ongoing customer service for an online resource platform. Their agents are available 24/7 year-round and focus on answering questions and providing guidance via phone calls and live chat. [Read Full Review](https://clutch.co/go-to-review/wow24-7/38017) - Help Desk Agents for Online Personal Transformation Co (5.0/5, Nov 21, 2025): WOW24-7 provides customer service help desk agents for an online personal transformation company. The team is responsible for managing the help desk and providing support to the client's customers. [Read Full Review](https://clutch.co/go-to-review/wow24-7/421256) ##### Other industries Experience Feedback from clients in the Other Industries sector highlights WOW24-7's exceptional expertise in providing 24/7 customer support, leading to improved response times and customer satisfaction. Clients commend the team's professionalism, adaptability, and ability to integrate seamlessly with their operations. Notable strengths include rapid training, effective communication, and a commitment to quality assurance. Overall, the sentiment is overwhelmingly positive, indicating that WOW24-7 is a strong fit for businesses seeking reliable and effective customer support solutions. - 16 reviews for other industries industry - 14 reviews are 5 stars - $10,000 – $49,000 avg. project cost - 24/7 Customer Support for E-Commerce Services Company (5.0/5, Jun 6, 2022): WOW24-7 is providing 24/7 customer support for an e-commerce services company. They’ve handled the hiring and training of talents. Currently, four resources are working on the account, including a team leader. [Read Full Review](https://clutch.co/go-to-review/wow24-7/21750) - Outsourced Support & Lead Qualification for SaaS Platform (5.0/5, Nov 14, 2017): Wow24-7 provides phone, chat, and email coverage to facilitate customer service efforts around the clock, acting as the first line of support for all queries. They also cultivate leads via outbound calls.  [Read Full Review](https://clutch.co/go-to-review/wow24-7/28207) - Customer Support Operations for Design Agency (5.0/5, Jun 1, 2021): Wow24-7 provides customer support operations for a design agency. Their responsibilities include identifying external clients' needs, communicating with the internal account manager, and managing other issues.  [Read Full Review](https://clutch.co/go-to-review/wow24-7/41049) - Customer Support for Translation Company (5.0/5, Oct 18, 2020): Wow24-7 provides round-the-clock call center services to a translation firm. The team first studied the client's needs and objectives to create a communication strategy that can help them grow their business. [Read Full Review](https://clutch.co/go-to-review/wow24-7/90375) - Multi-Lingual Tech Support for Development Firm (5.0/5, Apr 3, 2017): Wow24-7 is the customer support service for an app and web development company. The team handles backend support and answers client calls and chats to explain the development process and estimate costs. [Read Full Review](https://clutch.co/go-to-review/wow24-7/102081) - Customer Support Operations for Online Therapy Platform (5.0/5, Nov 20, 2020): Wow24-7 provides customer support to an online therapy platform. The team caters to both client and therapist requests. The company aims to establish a positive and professional experience for its users. [Read Full Review](https://clutch.co/go-to-review/wow24-7/119404) - BPO for Apparel & Fashion Brand (4.0/5, Jun 25, 2020): wow24-7 provides BPO services, managing the business' tickets every day of the week. Additionally, the team handles customer service over email. [Read Full Review](https://clutch.co/go-to-review/wow24-7/121261) - Helpdesk for Responsive Technology Provider (5.0/5, Dec 22, 2020): Wow24-7 provides ongoing call center services for an interactive response technology provider. The team handles the client's customer support service. [Read Full Review](https://clutch.co/go-to-review/wow24-7/143556) - Triage Support for SaaS Company (5.0/5, Nov 9, 2022): WOW24-7 augments a SaaS company's support team, providing triage support and first responses to support requests outside of the client's office hours. The agents have been trained in using Zendesk as the tool. [Read Full Review](https://clutch.co/go-to-review/wow24-7/166036) - Staff Augmentation for Software Development Firm (5.0/5, May 3, 2023): WOW24-7 has deployed a support champion to help a software development firm assist end customers. The service provider has shortlisted qualified candidates and conducted product training with the chosen talent. [Read Full Review](https://clutch.co/go-to-review/wow24-7/198991) - Customer Service Outsourcing for Photo-Editing Co (5.0/5, Sep 15, 2024): WOW24-7 has provided customer support services for a photo-editing company since 2020. The team has handled QA, training, and customer support 24 hours a day, seven days a week via email, chat, and calls. [Read Full Review](https://clutch.co/go-to-review/wow24-7/314531) - Customer Service Outsourcing for Risk Management Company (5.0/5, Sep 19, 2024): WOW24-7 provides customer support services for a risk management company. The team is responsible for providing level one customer support. [Read Full Review](https://clutch.co/go-to-review/wow24-7/315794) - Customer Service Outsourcing for Software Co (4.5/5, Sep 20, 2024): WOW24-7 provides customer service support for a software company. The team has supported the client's customers with any questions that may arise. [Read Full Review](https://clutch.co/go-to-review/wow24-7/315887) - Customer Service Outsourcing for SaaS Co (5.0/5, May 22, 2025): WOW24-7 expanded a SaaS company's live chat to 24/7. The team provided support on the client's referral platform and responded in their HubSpot ticket instance. [Read Full Review](https://clutch.co/go-to-review/wow24-7/376436) - Customer Service Outsourcing for Pharmaceutical Company (5.0/5, Nov 25, 2025): WOW24-7 provides customer service outsourcing for a pharmaceutical firm's two brands. The team manages general email inquiries and provides reporting and QA to help identify areas for improvement. [Read Full Review](https://clutch.co/go-to-review/wow24-7/421864) - Technical Support Services for Storage Solutions Company (5.0/5, Nov 27, 2025): WOW24-7 provides 24/7 technical support for a storage solutions company. The team coordinates with the client's regional service teams to ensure consistent communication and fast issue resolution. [Read Full Review](https://clutch.co/go-to-review/wow24-7/422295) ##### eCommerce Experience WOW24-7 has garnered positive feedback in the eCommerce industry for its exceptional 24/7 customer support services, crucial for payment orchestration firms. Clients commend their proactive communication, responsiveness, and commitment to continuous improvement, which enhances customer experience and service quality. The team's alignment with client goals and adaptability to evolving needs further solidify their reputation as a reliable partner, making them a strong option for businesses seeking effective eCommerce support solutions. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Payment Orchestration Company (5.0/5, Apr 30, 2026): WOW24-7 provided customer support for a payment orchestration company. The team offered 24/7 phone support to the client's customers. [Read Full Review](https://clutch.co/go-to-review/wow24-7/453825) ##### Information technology Experience WOW24-7 has received positive feedback from clients in the Information Technology sector for their reliable 24/7 support services, which have significantly improved response times and ticket management. Clients commend their strong operational consistency, proactive communication, and ability to adapt based on feedback. Their strengths include effective triage processes and internal quality assurance, although there is room for improvement in deep product knowledge. Overall, they are seen as a valuable partner for enhancing customer support operations. - 3 reviews for information technology industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for IT Company (5.0/5, Jun 19, 2025): WOW24-7 provides customer service support for an IT company. They've provided a customer service agent responsible for responding to the client's chat and email customer service requests. [Read Full Review](https://clutch.co/go-to-review/wow24-7/383435) - Customer Service Outsourcing for Communication Platform (4.5/5, Apr 9, 2026): WOW24-7 provides customer service outsourcing for a communication platform. The team monitors incoming tickets, provides a first response, categorizes and prioritizes tickets, and handles basic troubleshooting. [Read Full Review](https://clutch.co/go-to-review/wow24-7/449144) - Customer Support Services for Software Platform (5.0/5, May 6, 2026): WOW24-7 provides customer support services for a software platform. The team assists the client's end customers with training and troubleshooting support. [Read Full Review](https://clutch.co/go-to-review/wow24-7/455158) ##### Consumer products & services Experience WOW24-7 is highly regarded in the Consumer products & services industry for its responsive and reliable support. Clients note their expertise in handling customer inquiries and managing membership registrations effectively. The team's commitment to continuous improvement and proactive management fosters a strong partnership, positively impacting operations. Overall, the feedback reflects a strong sentiment towards WOW24-7's ability to meet client needs and drive success, making them a solid choice for businesses in this sector. - 1 review for consumer products & services industry - $10,000 – $49,000 avg. project cost - Call Center Services for Member Society (4.0/5, Mar 30, 2026): WOW24-7 provided call center services for a member society. The team handled customer service support, including registering customers for meetings and conferences and placing orders on the client's website. [Read Full Review](https://clutch.co/go-to-review/wow24-7/446601) ##### Retail Experience WOW24-7 has received positive feedback from clients in the Retail industry for their exceptional customer service capabilities, which include 24/7 support and personalized interactions. Clients have highlighted their professionalism, emotional intelligence, and adaptability, praising WOW24-7 for effectively managing customer inquiries and enhancing overall customer satisfaction. Their ability to provide timely and effective solutions has been described as a key strength, making them a suitable partner for businesses seeking to improve their customer engagement and support in the retail sector. - 4 reviews for retail industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Customer Service Support for Star Maps Retailer (5.0/5, May 25, 2021): Wow24-7 provides ongoing customer support services for a star maps retailer. The team answers customer queries, comments, and complaints and responds to social media messages. They also check orders.  [Read Full Review](https://clutch.co/go-to-review/wow24-7/35491) - Business Process Outsourcing for Retail Business (4.5/5, Sep 9, 2019): wow24- 7 agents provide customer service support, augmenting an internal team. [Read Full Review](https://clutch.co/go-to-review/wow24-7/40676) - Help Desk & Outbound Sales Call Center for Jewelry Makers (5.0/5, Apr 20, 2017): Wow24-7 provides online customer service solution through online chat and phone calls. They also provide outbound sales calls, and manage specific calls for groups of customers with particular needs. [Read Full Review](https://clutch.co/go-to-review/wow24-7/106777) - Customer Service Outsourcing for Online Grocery Store (5.0/5, Nov 6, 2024): WOW24-7 provides customer service outsourcing services for an online grocery store. The team is responsible for sourcing agents to handle the client's customer support needs. [Read Full Review](https://clutch.co/go-to-review/wow24-7/328903) #### 4.8 out of 5.0 rating for cost What Clients Have Said WOW24-7 is frequently praised for its cost-effectiveness and overall value. Clients highlight that the pricing aligns well with their budgets while delivering high-quality support. For instance, one client noted that WOW24-7 provided a reliable 24/7 solution at half the cost of maintaining a similar team in-house. Overall, the sentiment is positive, with numerous clients stating that the services offered are a good return on investment, enhancing their operational efficiency without compromising service quality. [Read All Reviews](https://clutch.co/profile/wow24-7?verified=true#reviews) - $10,000 to $49,000 (11 reviews) - Less than $10,000 (7 reviews) - $50,000 to $199,999 (1 reviews) - $200,000 to $999,999 (1 reviews) --- ### [LimTC](https://clutch.co/profile/limtc) #### 5 out of 5 star rating (41 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Kyiv, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 15% Call Center Services - 50% Customer Service Outsourcing - 10% HR Outsourcing #### Company description LimTC is a Customer Support Outsourcing company specializing in delivering comprehensive call center solutions and customer care outsourcing services. Across their reviews, LimTC consistently receives commendations for their ability to enhance customer satisfaction, with an average improvement in customer satisfaction scores of 25% reported by clients. Approximately 90% of clients praise LimTC for their effective project management and alignment with company values. [Visit Website](http://www.LimTC.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Patient LimTC has received positive feedback regarding their patience and thoroughness in finding suitable agents for their clients. One client highlighted that LimTC takes the time to understand project requirements and is always available to address issues promptly. Although there was a suggestion for quicker candidate sourcing, the overall sentiment is favorable, with the client expressing satisfaction with the working relationship and intending to expand their partnership. - Customer Support Outsourcing for SaaS Company (5.0/5, Nov 22, 2021): LimTC is very patient and takes the time to find the best agents for the project. Furthermore, the team is always available. Whenever I call them about an issue, they immediately understand the problem and try to solve it. Be patient and don’t expect to see results immediately. Overall, they’re a great team. [Read Full Review](https://clutch.co/go-to-review/limtc/71011) #### Experience in 9 industries LimTC has demonstrated expertise across various industries, including Insurance, Information Technology, eCommerce, Education, and Business Services. Clients commend their proficiency in customer support and lead generation, leading to increased satisfaction and reduced response times. Overall sentiment is highly positive, with businesses noting LimTC's strong cultural fit, project management, and quick adaptation to client needs, making them a reliable partner for organizations seeking enhanced operational efficiency. [Read All Reviews](https://clutch.co/profile/limtc?verified=true#reviews) ##### Information technology Experience LimTC has demonstrated strong expertise in the Information Technology sector, particularly in customer support and technical service management. Clients praise their professionalism, seamless integration with existing teams, and proactive approach to problem-solving. Notably, they have significantly improved customer satisfaction and response times for clients across various regions. Their commitment to understanding client needs and delivering tailored solutions makes them a strong candidate for businesses seeking reliable IT partnerships. - 3 reviews for information technology industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Support for Construction Consulting Company (5.0/5, Jan 10, 2020): Limitless Technology Consultants (LimTC) supports business processes such as customer service helplines and software development. [Read Full Review](https://clutch.co/go-to-review/limtc/115281) - Call Center Services for IT Company (5.0/5, Dec 16, 2024): LimTC provides call center services for an IT company. The team is responsible for collecting phone interviews for the client's enterprise technology review efforts. [Read Full Review](https://clutch.co/go-to-review/limtc/337789) - Customer Service Outsourcing for Tax Collaboration Platform (5.0/5, Oct 10, 2025): LimTC provides customer support services for an IT company. The team manages ticketing workflows, responds to queries, monitors and reports issues, and implements a knowledge base for end users. [Read Full Review](https://clutch.co/go-to-review/limtc/412416) ##### eCommerce Experience LimTC has received positive feedback in the eCommerce sector, with clients noting their expertise in sales outsourcing and customer support. A co-founder of a leading eCommerce agency praised LimTC for significantly improving sales performance, conversion rates, and customer satisfaction. Their proficient project management and responsive communication are highlighted as strengths, further establishing LimTC as a strong candidate for businesses seeking comprehensive digital marketing solutions and effective eCommerce strategies. - 1 review for ecommerce industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for E-Commerce Company (5.0/5, Jul 24, 2023): LimTC has provided call center services for an e-commerce company. The team has been responsible for lead generation, customer inquiries handling, and order processing. [Read Full Review](https://clutch.co/go-to-review/limtc/219136) ##### IT Services Experience LimTC demonstrates extensive expertise in the IT Services sector, with clients praising their structured approach, responsiveness, and ability to deliver measurable results. Reviewers highlight significant improvements in customer support, lead generation, and overall project management. The positive sentiment reflects LimTC's commitment to understanding client needs and providing tailored solutions that drive revenue growth. Their professional and organized teams have consistently impressed clients, making them a strong contender for companies seeking reliable IT service partnerships. - 6 reviews for it services industry - 5 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Community Site (4.5/5, Aug 19, 2019): Limitless Technology Consultants provided call center services, integrating their own team into the client's workflow. They reach out to specific customers to discover consumer needs and problems. [Read Full Review](https://clutch.co/go-to-review/limtc/27116) - Customer Relationship Management for IT Company (5.0/5, Jan 15, 2019): Subcontracted resources from Limitless Technology Consultants (LimTC) handle inbound and outbound calls. They manage customer relationships and upsell IT products and services. [Read Full Review](https://clutch.co/go-to-review/limtc/44624) - Lead Generation for SaaS Provider (5.0/5, Feb 9, 2021): A SaaS provider were in need of partners that would help them expand into the global insurance market. They chose LimTC to be that partner. [Read Full Review](https://clutch.co/go-to-review/limtc/63045) - Virtual Staff Augmentation for Data & Digital Agency (5.0/5, Jul 21, 2020): LimTC provides virtual assistants and pre-sales support personnel for a data and digital agency. One of their notable projects involves helping the sales team with scheduling appointments and qualifying leads. [Read Full Review](https://clutch.co/go-to-review/limtc/140538) - Customer Support for IT & Digital Transformation Company (5.0/5, Jul 6, 2023): LimTC provides customer support for an IT and digital transformation company. They handle customer queries, troubleshooting technical issues, and ticket management. [Read Full Review](https://clutch.co/go-to-review/limtc/214392) - Call Center Serices for IT Company (5.0/5, Jul 15, 2023): LimTC provided call center services for an IT company. LimTC provided a team of sales development representatives and account executives to generate leads and attract new clients for the client's business. [Read Full Review](https://clutch.co/go-to-review/limtc/216740) ##### Education Experience Reviews indicate that Limitless Technology Consultants (LimTC) excels in the Education industry, demonstrating strong expertise in customer support, lead generation, and operational management. Clients commend their proactive approach, seamless integration, and ability to deliver significant results, such as increased registrations and reduced operational costs. The positive sentiment reflects LimTC's commitment to enhancing educational platforms and their effective communication with clients, making them a promising fit for businesses seeking robust support in the Education sector. - 4 reviews for education industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Support for Plagiarism Software Company (4.5/5, Aug 23, 2019): Limitless Technology Consultants (LimTC) was responsible for lead generation and customer support for a plagiarism checking software company. They later expanded their role to include further sales development. [Read Full Review](https://clutch.co/go-to-review/limtc/30671) - Remote Hiring for Online Education Company (5.0/5, Jan 23, 2019): Limitless Technology Consultants (LimTC) opened a remote office. They hired 40 staff, transferred clients, streamlined operations, and suggested cost-saving measures.  [Read Full Review](https://clutch.co/go-to-review/limtc/48263) - Outsourced Customer Support for Educational Company (5.0/5, Jul 3, 2020): In the beginning, LimTC provided customer support to handle incoming inquiries. They've since expanded their role to include a community manager for the company chat, virtual assistants, and a technical team. [Read Full Review](https://clutch.co/go-to-review/limtc/127537) - Lead Generation for Educational Consulting Agency (5.0/5, Jul 16, 2019): Limitless Technology Consultants developed and executed lead generation efforts for a European education consulting firm, implementing strategies to improve branding and interview techniques for lead closure. [Read Full Review](https://clutch.co/go-to-review/limtc/132843) ##### Advertising & marketing Experience Clients commend Limitless Technology Consultants (LimTC) for their deep expertise in digital marketing, lead generation, and customer support. With a reliable and responsive team, they have successfully enhanced project timelines and improved client engagement. Positive feedback highlights their ability to deliver exceptional results, such as a 65% increase in lead volume and enhanced customer service. Overall, LimTC is seen as a trustworthy partner, making them a strong candidate for businesses seeking effective advertising and marketing solutions. - 4 reviews for advertising & marketing industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Affiliate Marketing Agency (5.0/5, Jan 21, 2019): Limitless Technology Consultants (LimTC) helped generate leads for an affiliate marketing company in local Russian- and Spanish-speaking markets. They also provide management support. [Read Full Review](https://clutch.co/go-to-review/limtc/47246) - Digital Marketing for Consumer Rewards Marketing Company (5.0/5, Oct 19, 2020): LimTC was hired by a consumer rewards marketing company to assume the lead on a digital marketing project. The team will serve as an extension of the company and will take ownership of the platform. [Read Full Review](https://clutch.co/go-to-review/limtc/91650) - Outsourced BPO Services for Digital Marketing Agency (5.0/5, Jul 2, 2020): LimTC provides resources to facilitate a digital agency's operations. They've taken on a third-party client's customer support and have also assigned virtual assistants to each internal account manager. [Read Full Review](https://clutch.co/go-to-review/limtc/126636) - Lead Generation for Marketing Consultant (4.5/5, Jul 4, 2020): A marketing consultant hired LimTC to create performance-based campaigns to generate leads. They worked through different channels to generate new leads. [Read Full Review](https://clutch.co/go-to-review/limtc/127910) ##### Financial services Experience The feedback from the financial services sector highlights Limitless Technology Consultants' (LimTC) strong expertise in client support and multi-channel communication. Clients commend their effective teamwork, time management, and ability to deliver impressive results, allowing businesses to focus on core processes. The positive sentiment indicates they are a reliable partner, capable of addressing specific needs within the financial services industry while maintaining consistent communication and reporting. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Client Support for Crypto Firm (5.0/5, Feb 21, 2019): Limitless Technology Consultants provided multi-channel support for a customer base. They managed renewals, upgrades, downgrades, and support. [Read Full Review](https://clutch.co/go-to-review/limtc/63062) ##### Real estate Experience Limitless Technology Consultants (LimTC) has received positive feedback from clients in the real estate industry, highlighting their expertise in lead generation and sales support. Clients commend the company's ability to assign skilled specialists, resulting in a significant increase in qualified leads and conversions. The seamless collaboration and professionalism of LimTC's team have been particularly praised, demonstrating their effectiveness and commitment to client success. Overall, LimTC is regarded as a strong partner for real estate businesses seeking to enhance their lead generation efforts. - 2 reviews for real estate industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Lead Generation for Real Estate Marketing Firm (5.0/5, Jan 17, 2019): Limitless Technology Consultants (LimTC) does lead generation. They deliver weekly reports and communicate hot leads immediately. [Read Full Review](https://clutch.co/go-to-review/limtc/45974) - Lead Gen and Sales for Commercial Real Estate Firm (5.0/5, Feb 1, 2019): Limitless Technology Consultants (LimTC) assigned a full-fledged team of 15 sales reps and SDRs to target lead generation. They focused the strategy for business growth efforts across an array of channels. [Read Full Review](https://clutch.co/go-to-review/limtc/52913) ##### Software Experience LimTC has received positive feedback in the software industry, showcasing expertise in streamlining operations, enhancing customer support, and improving productivity. Clients praised their ability to seamlessly integrate with existing teams, achieve significant improvements in metrics like NPS and customer satisfaction, and reduce operational burdens. With a strong focus on value and responsiveness, LimTC has proven to be a reliable partner for software companies aiming to optimize their processes and enhance service delivery. - 9 reviews for software industry - 9 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Assistance for Computer Software Company (5.0/5, Jan 21, 2019): LimTC provided call services to pitch a B2B software product to US companies. They convinced prospective clients to trial the product and followed up to close the deal. [Read Full Review](https://clutch.co/go-to-review/limtc/47112) - Managed IT Services & Consulting for IT Consulting Company (5.0/5, Jul 7, 2023): LimTC has conducted a thorough analysis of an IT consulting company's existing IT infrastructure. This involves identifying areas for improvement and implementing solutions to optimize its performance. [Read Full Review](https://clutch.co/go-to-review/limtc/214720) - Customer Support Services for AI Discovery Platform (5.0/5, Aug 24, 2023): LimTC provides customer support services for an AI discovery platform. They're primarily tasked with working with and providing support for existing and potential clients through email, chat, and phone. [Read Full Review](https://clutch.co/go-to-review/limtc/227786) - Call Center Services for Document Generation Platform (5.0/5, Sep 14, 2023): LimTC provides ongoing customer support support for a document generation platform. The team is responsible for scheduling and accomplishing customer calls and maintaining customer satisfaction ratings. [Read Full Review](https://clutch.co/go-to-review/limtc/232604) - Customer Service Support for Software Development Company (5.0/5, Sep 14, 2023): LimTC provides customer service support to continually improve the NPS score of a software development company. The team is responsible for managing the ticketing system and optimizing the customer satisfaction rate. [Read Full Review](https://clutch.co/go-to-review/limtc/232615) - Customer Support Resources for Software Development Company (5.0/5, Oct 13, 2023): A software development company hired LimTC to outsource their customer support team. The team provided customer support agents to assist the client's increasing demand and growth in customer base.  [Read Full Review](https://clutch.co/go-to-review/limtc/240847) - Call Center Services for Cloud Solutions Company (5.0/5, Oct 23, 2023): LimTC provides ongoing call center services for a cloud solutions company. The team is responsible for increasing the client's customer satisfaction and likelihood of customer advocacy. [Read Full Review](https://clutch.co/go-to-review/limtc/243323) - Back-Office Outsourcing for Software Development Firm (5.0/5, Sep 3, 2025): LimTC provides back-office services for a software development company. The team manages internal records, processes data sets related to IoT initiatives, and creates reports for stakeholders. [Read Full Review](https://clutch.co/go-to-review/limtc/403116) - Back-Office Support for Software Company (5.0/5, Oct 2, 2025): LimTC provides back-office support for a software company. The team handles CRM data verification, client documentation, billing processes, and reporting to ensure smooth business operations. [Read Full Review](https://clutch.co/go-to-review/limtc/410415) ##### Insurance Experience The feedback from insurance industry clients highlights LimTC's strong expertise in client support and risk management services. Clients praise their effective handling of customer inquiries, multilingual support, and alignment with company values. The ability to integrate smoothly into existing teams and adapt to client needs has been particularly noted, making them a reliable partner for insurance agencies seeking to enhance their operational efficiency. Overall, sentiment towards LimTC is highly positive, indicating a strong fit for businesses in the insurance sector. - 1 review for insurance industry - 1 review is 5 stars - Unknown avg. project cost - Call Center & Customer Support Services for Insurance Agency (5.0/5, May 27, 2026): LimTC provides call center and customer support services for an insurance agency. The team handles client support tasks, like providing proof of insurance, collecting e-signatures, and distributing policies. [Read Full Review](https://clutch.co/go-to-review/limtc/460197) ##### Business services Experience LimTC has received positive feedback in the Business Services industry for its exceptional customer support and project management. Clients appreciate the team's high English proficiency, seamless communication, and ability to understand specific business needs. Their expertise in lead generation, appointment-setting, and customer service has led to significant positive outcomes, including high closure rates and improved efficiency. Overall, LimTC is viewed as a reliable partner that enhances operational capabilities, making them a strong fit for businesses seeking robust BPO services. - 3 reviews for business services industry - 3 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Customer Support Outsourcing for SaaS Company (5.0/5, Nov 22, 2021): LimTC offers agents to help a SaaS company provide 24-hour customer support. The team is fluent in English and uses the client's CRM and other software. Their goal is to help users utilize the client's product. [Read Full Review](https://clutch.co/go-to-review/limtc/71011) - Lead Gen & Sales for Inside Sales Firm (5.0/5, Jun 24, 2019): Limitless Technology Consultants converts leads into sales. Speaking English, German, French, and Spanish, they take over and close deals with set appointments. [Read Full Review](https://clutch.co/go-to-review/limtc/122317) - BPO for Consulting Company (5.0/5, Nov 16, 2022): LimTC has provided customer support outsourcing services for a consulting company. They have helped manage the development and tax appeals process for the client. [Read Full Review](https://clutch.co/go-to-review/limtc/167380) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently express satisfaction with LimTC's cost-effectiveness and value for money. Feedback highlights that LimTC provides good value for the cost, with one client noting a significant ROI relative to their investment. Another client appreciated the alignment of pricing with their budget while receiving high-quality service. Overall, the sentiment is positive, with many clients emphasizing that the pricing is justified by the quality and efficiency of the services rendered. [Read All Reviews](https://clutch.co/profile/limtc?verified=true#reviews) - $10,000 to $49,000 (15 reviews) - $50,000 to $199,999 (11 reviews) - Less than $10,000 (3 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 14 countries - Australia (1 projects) - Canada (4 projects) - Denmark (1 projects) - Estonia (1 projects) - Germany (3 projects) - India (1 projects) - Israel (1 projects) - Netherlands (1 projects) - Pakistan (1 projects) - Switzerland (1 projects) - United Arab Emirates (1 projects) - Ukraine (7 projects) - United States (9 projects) - England (2 projects) This provider is available in 1 time zone: - Central European Time (CET) This provider is fluent in 9 languages: - Arabic - English - German - Italian - Polish - Russian - Spanish - Turkish - Ukrainian [View Reviews](https://clutch.co/profile/limtc?verified=true#reviews) --- ### [Riseup Labs](https://clutch.co/profile/riseup-labs) #### 4.9 out of 5 star rating (45 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Dhaka, Bangladesh #### Services Provided - Allocation of Expertise by Percentage - 10% AI Agents - 10% UX/UI Design - 10% Custom Software Development - 10% AI Development - 10% Customer Service Outsourcing - 10% Generative AI - 10% IT Managed Services - 10% Mobile App Development - 10% IT Staff Augmentation - 10% Web Development #### Company description Riseup Labs is a versatile technology company providing services in custom software development, mobile app creation, and web solutions. Feedback from their clients highlights strong project management, adaptability, and a collaborative approach, with 89% of reviews commending their communication and flexibility. Notably, 78% of clients appreciated their ability to understand business workflows and deliver tailored, cost-effective solutions. [Visit Website](https://www.riseuplabs.com/) #### Trustworthy Clients express a strong sense of trust in Riseup Labs, highlighting their reliability and responsiveness. One reviewer noted the team's prompt replies and commitment to maintaining trust throughout the project. The supportive nature of the team, especially during emergencies, further emphasizes their trustworthy reputation. Overall, feedback indicates a high level of satisfaction, with clients eager to establish long-term relationships with the company for future projects. - News Portal App for News TV Broadcasting Company (5.0/5, Nov 26, 2021): Their skilled developers built our application in such a way that we needed. The project manager and salesperson replied promptly. They responded whenever I needed it. They kept trust with us. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/5556) #### Experience in 11 industries Riseup Labs has demonstrated expertise across various industries, including Energy & Natural Resources, Gambling, Hospitality, Financial Services, Education, Gaming, Telecommunications, and Advertising. Feedback indicates strong project management, adaptability, and effective communication. Notable strengths include IoT development in Energy, UI/UX design in Gambling and Advertising, and app development in Financial Services and Education. Overall, they are well-regarded for their ability to understand client needs and deliver quality solutions, making them a suitable partner for diverse projects. [Read All Reviews](https://clutch.co/profile/riseup-labs?verified=true#reviews) ##### Financial services Experience Riseup Labs has demonstrated significant expertise in the Financial services sector, particularly in mobile app development. Clients have reported exceptional project management, effective communication, and impressive results, such as positive user feedback on finance apps. Their ability to deliver tailored solutions while guiding clients toward cost-effective decisions has been consistently praised, establishing them as a strong candidate for businesses seeking innovative technology partners in the Financial services industry. - 2 reviews for financial services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Mobile Portal for Digital Financial Service Company (5.0/5, Mar 30, 2022): Riseup Labs is tasked with developing an automotive and mobile-friendly online portal for a digital financial service company. They are involved with the app's design, development, testing, and deployment. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/14598) - Mobile App Development for Finance Company (5.0/5, Jul 30, 2022): A finance company hired Riseup Labs to develop Android and iOS mobile applications. After an initial discovery phase, they collaborated on creating a platform that would offer better services to end clients. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/152151) ##### IT Services Experience Riseup Labs has received consistent positive feedback in the IT Services industry, showcasing their expertise in web and mobile application development. Clients commend their professionalism, responsiveness, and ability to meet deadlines, highlighting exemplary project management and communication skills. They have successfully delivered high-quality solutions that enhance performance and user engagement, making them a compelling choice for businesses seeking reliable IT partners. - 13 reviews for it services industry - 13 reviews are 5 stars - Less than $10,000 avg. project cost - IoT Development for E-Commerce Company (5.0/5, Feb 10, 2022): An e-commerce company hired Riseup Labs for IoT development services. The team handled the client's e-commerce applications that were applicable in Android and iOS platforms. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/10796) - Website Development for Consulting Company (5.0/5, Feb 14, 2022): Riseup Labs developed a website for a consulting company. The team conducted a discovery phase through a kick-off meeting and discussed all the client’s needs and requests.  [Read Full Review](https://clutch.co/go-to-review/riseup-labs/11064) - Web Development for Mobile App & Web Development Company (5.0/5, Feb 15, 2022): RiseUp Labs created a website for a mobile app and web development company's end client. The team programmed the platform through React, and the goal was to improve its web conversion. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/11152) - Game Dev for Consultancy's Contest (5.0/5, Mar 16, 2022): Riseup Labs developed an engaging game for a contest of a consulting company. The game was accessible to users by using an email account and the games had a leaderboard. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/13528) - Frontend UI Design for Digital Marketing Company (5.0/5, Jun 14, 2022): Riseup Labs was hired to build and develop a frontend UI for a digital marketing company through the utilization of ReactJS.  [Read Full Review](https://clutch.co/go-to-review/riseup-labs/22777) - Mobile App UI/UX Design for Consulting Company (5.0/5, Jun 23, 2022): Riseup Labs redesigned the mobile applications of a management consulting firm. They ensured the apps were user-friendly and modern. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/24002) - Dev & Design Outsourcing for Commercial Real Estate (5.0/5, May 30, 2021): Riseup Labs helped a real estate company launch their core product by serving as an outsourced tech partner. Services included front- and backend development, UI/UX design, DevOps, and product management. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/39726) - Web Dev for IT Services & Consultancy Firm (5.0/5, May 30, 2021): RiseUp labs provided development expertise and built and developed an IT services company's website. They made up to 20 proposals on web and agile development.    [Read Full Review](https://clutch.co/go-to-review/riseup-labs/39741) - Staff Augmentation for Software Company (5.0/5, Jun 10, 2021): Riseup Labs handled staff augmentation services for a software company. The client was in need of full-stack developers to help them on various projects. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/49966) - Game Dev for Mobile Network Operator (5.0/5, Aug 5, 2021): Riseup Labs provides game development services for a mobile network operator. The team continues to improve the product after its launch. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/99972) - Web Dev & Design for Media Association (5.0/5, Sep 9, 2021): Riseup Labs handled a website update and revamp for a media association. The team initially created a sitemap and a mood board before redesigning and updating the site. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/128467) - Custom Web Dev for Digital Healthcare Service (5.0/5, May 9, 2021): Riseup Labs supported a digital healthcare service's efforts to create a complex site for their services. The product involved voting features, language translations, membership options, and more. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/144385) - Web Redesign & SEO for Software Dev Company's Client (5.0/5, Jul 26, 2022): Riseup Labs helped a software development company redesign the website for one of their clients. Their task also involved extending the main website, developing a partner website, and conducting SEO efforts. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/151470) ##### Education Experience Riseup Labs demonstrates notable expertise in the Education sector, as highlighted by positive client feedback emphasizing their agile and creative approach. Clients appreciate their innovative solutions, effective collaboration, and responsiveness, which have led to successful project outcomes, including a well-received mobile application. The team's commitment to exceeding expectations and their seamless integration into client teams further underscores their strengths, making them a strong candidate for potential clients in the Education industry. - 1 review for education industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Mobile App Dev for Educational Platform (5.0/5, Jul 24, 2022): Riseup Labs has created an Android and iOS mobile app for an educational platform. They've developed wireframes, and user flows, led user testing, and helped validate the concept. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/151264) ##### Gaming Experience Riseup Labs demonstrates significant expertise in the gaming industry, particularly in IoT-based game development. Clients commend their effective communication, well-documented processes, and competitive pricing. The collaborative workflow and responsiveness of their team, including project managers and developers, contribute positively to project outcomes. Overall, their strengths in affordable service and clear communication, combined with a focus on innovative gaming solutions, make them a suitable partner for businesses seeking development support in the gaming sector. - 1 review for gaming industry - 1 review is 5 stars - Less than $10,000 avg. project cost - IoT Gaming Dev for Software Company (5.0/5, Feb 20, 2022): Riseup Labs provided IoT gaming development for a software company. They deployed a project manager, an artist, a tester, and two developers for the engagement.  [Read Full Review](https://clutch.co/go-to-review/riseup-labs/11601) ##### Telecommunications Experience Riseup Labs has received positive feedback from clients in the Telecommunications industry, highlighting their expertise in game design and animation, as well as their effective communication and collaboration. Clients appreciate their flexibility and high-quality work, noting significant growth in project outcomes. The systematic approach and transparency in workflow have been praised, making Riseup Labs a strong candidate for companies seeking reliable partners in enhancing digital services and user engagement in the Telecommunications sector. - 1 review for telecommunications industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Custom Software Dev for Game App (5.0/5, Dec 1, 2021): Riseup Labs provides custom software development services for a telecommunications company. The team is responsible for the client's games design and animation, as well as its user interface. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/5810) ##### Arts, entertainment & music Experience Riseup Labs has demonstrated strong expertise in developing mobile applications for the Arts, entertainment, and music industry, particularly noted by clients in the broadcasting sector. Their effective project management, responsive communication, and innovative solutions have led to high-quality deliverables. Clients appreciate their understanding and support, even in urgent situations. Overall, the positive sentiment indicates that Riseup Labs is a reliable partner for projects in this industry, fostering long-term relationships and creative collaboration. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - News Portal App for News TV Broadcasting Company (5.0/5, Nov 26, 2021): Riseup Labs has been developing a news portal mobile app for a news TV broadcasting company. Technologies used include Flutter and Laravel. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/5556) ##### Advertising & marketing Experience Riseup Labs has garnered positive feedback in the Advertising & Marketing industry, highlighting their professionalism, attention to detail, and effective communication. Clients appreciate their ability to deliver impactful animated videos and comprehensive web development, which enhance brand visibility and engagement. The company is recognized for its high-level skills, timely project delivery, and accommodating approach, making them a reliable choice for businesses seeking creative solutions in the Advertising & Marketing sector. - 3 reviews for advertising & marketing industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Video Production for Creative Agency (5.0/5, Nov 24, 2021): A creative agency hired Riseup Labs to provide video production services, The team is tasked with creating 120 to 160 seconds animated explainer videos in order to increase the client's leads. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/5380) - WordPress Website for Web Dev & Design Agency (5.0/5, May 30, 2021): Riseup Labs provided web development services for the client of a web development and design agency. The team redesigned and relaunched a WordPress-based website. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/39694) - Website Development for Event Management Company (4.5/5, Jul 14, 2021): An event management company hired Riseup Labs for website development. They built an online content hub via WordPress for the company's employees to access benefits information. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/81133) ##### Software Experience Riseup Labs has received positive feedback in the Software industry, noted for their strong technical expertise, particularly in game development and full-stack solutions. Clients commend their effective communication, timely delivery, and ability to adapt to project needs. Their impressive UI/UX design, along with a dedicated team that swiftly addresses challenges, positions them as a reliable partner. Overall, Riseup Labs is recognized for providing quality services, making them a strong candidate for businesses seeking software development expertise. - 2 reviews for software industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Custom Software Development for IT Services Company (5.0/5, May 26, 2021): Riseup Labs supported software development for an IT services company. They supplemented technical resources for full-stack development of a digital banking platform via React, Java, React Native, and Spring. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/36273) - Game Development for Software Dev Company (5.0/5, Jul 4, 2021): Riseup Labs provided game development services for a software development company. The team developed a quiz-based game for Android. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/72425) ##### Hospitality & leisure Experience Riseup Labs has received positive feedback in the Hospitality & leisure industry, particularly for their expertise in enhancing operational efficiencies for food service providers. Clients praised their exceptional project management, timely delivery, and responsiveness to evolving needs. The ability to source and train effective call center agents significantly improved service quality and reduced errors, making them a reliable partner for companies looking to enhance their customer service capabilities in the hospitality sector. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - BPO Services for Pizza Restaurant Chain (5.0/5, Nov 25, 2025): Riseup Labs provides BPO services for a pizza restaurant chain. The team is responsible for sourcing, screening, hiring, and training new agents for the client's food ordering voice campaign. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/421968) ##### Energy & natural resources Experience Riseup Labs has demonstrated significant expertise in the Energy & Natural Resources sector, particularly in developing IoT solutions for clean cooking technologies. Client feedback highlights their agile project management and adaptability to changes, which facilitated the successful deployment of an eCook app managing 20,000 devices. Overall, clients appreciate their timely delivery and strong communication, making Riseup Labs a promising partner for businesses seeking innovation in energy-efficient solutions. - 1 review for energy & natural resources industry - Unknown avg. project cost - Mobile App Dev for Clean Cooking Solutions Company (4.0/5, Dec 28, 2025): Riseup Labs has designed and developed the backend of an IoT-enabled induction cooker and a mobile app for a clean cooking solutions company. The app lets customers view their eCook usage on their phones. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/427582) ##### Gambling Experience Riseup Labs demonstrates strong expertise in the Gambling industry, particularly in designing and developing engaging websites for gaming companies. Client feedback highlights their effective project management, quick turnaround times, and responsive communication, which contributed to improved user engagement on the client's site. The positive impact on branding and marketing goals underscores their value as a partner for businesses seeking to enhance their online presence in the Gambling sector. - 1 review for gambling industry - Unknown avg. project cost - Custom Web Redesign for Gaming Company (4.5/5, Dec 17, 2025): Riseup Labs redesigned a gaming company's website to align with their branding and marketing goals. The team created the frontend, built the site, deployed it, and integrated a CMS. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/426068) ##### Business services Experience Riseup Labs has received positive feedback from clients in the Business services industry, particularly for their expertise in developing custom recruitment platforms. Clients praised their strong project management, clear communication, and their ability to adapt solutions to meet specific business workflows. The company's commitment to understanding client needs and delivering scalable solutions significantly improved recruitment efficiency and reduced manual work. Overall, Riseup Labs is seen as a reliable technology partner, ideal for businesses seeking to enhance their operational processes. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Custom Software Development for Tech Recruitment Agency (5.0/5, May 20, 2026): Riseup Labs developed a custom platform for a tech recruitment agency. The solution included a user-friendly dashboard, client management functionality, workflow automation, and role and pipeline tracking. [Read Full Review](https://clutch.co/go-to-review/riseup-labs/458570) #### Very responsive Riseup Labs is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### 3 fixed price Customer Service Outsourcing packages Full-Time Customer Support Representative Provide your customers with instant support when they need it. Riseup Labs CSRs assist with onboarding, orders, complaints, refunds, and more. Ensure a seamless, responsive, and positive customer experience today with our simple packages. --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. 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