# Top Third Party Verification Companies Highly reviewed Third Party Verification companies include Hugo Inc., Martal Group, HelpSquad, Big Outsource, XACT, TECHSPEED INC, Wing Assistant, Outsourced, Leadium, Uassist.ME. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Third Party Verification Companies Ratings Updated: Sep 17, 2026 ### [Hugo Inc.](https://clutch.co/profile/hugo) #### 5 out of 5 star rating (28 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Chicago, IL #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 25% Customer Service Outsourcing - 10% Data Annotation Services - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing #### Company description Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment. [Visit Website](https://hugoinc.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Experienced The client expressed high satisfaction with Hugo's experienced team, highlighting their meticulous attention to detail and the expertise of their sourcing agents. They noted significant improvements, including a 50% reduction in customer support tickets and the successful scaling of their affiliate program to over 800 ambassadors. Timely delivery and proactive communication through various channels were also praised, reinforcing the positive sentiment regarding Hugo's overall project management and effectiveness. - Content Mktg & Call Center Services for Cashback Gaming Co (5.0/5, Aug 23, 2023): Hugo impressed us with: Quality and Detail: Their work reflected meticulous attention to detail, consistently delivering excellent outcomes. Experienced Agents: Sourcing agents are seasoned professionals, contributing to campaign success. Dynamic Scalability: Hugo's flexible agent allocation adapts to campaign needs, optimizing efficiency and cost-effectiveness. [Read Full Review](https://clutch.co/go-to-review/hugo/227641) #### 3 reviews mention Call Center Services Back Office Outsourcing for E-Commerce Co 5.0/5 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted new suppliers. - 3 of 3 Call Center Services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/hugo/316944) #### Experience in 10 industries Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations. [Read All Reviews](https://clutch.co/profile/hugo?verified=true#reviews) ##### Financial services Experience Hugo Inc. has received positive feedback from clients in the Financial services industry, emphasizing their expertise in customer support and operational efficiency. Clients praised their ability to streamline partner integration and enhance customer satisfaction, leading to significant improvements in customer retention and reduced churn. The team’s responsiveness, cultural alignment, and adaptability were highlighted as key strengths, positioning Hugo as a valuable partner for financial organizations aiming to enhance their customer experience and operational capabilities. - 3 reviews for financial services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Support for FinTech Organization (5.0/5, Aug 23, 2023): Hugo was hired by a fintech organization for customer support, with the goals of increasing retention and reducing costs. They were also responsible for monitoring and filtering news headlines for the client. [Read Full Review](https://clutch.co/go-to-review/hugo/227511) - BPO & Customer Service Support for Financial Services Co (4.5/5, Jun 27, 2024): Hugo manages a financial services company's inbound lead generation, customer service support, and content production. They also handle lead reviews via phone and email, edit content, and publish said content. [Read Full Review](https://clutch.co/go-to-review/hugo/297087) - CX Outsourcing for Financial Services Firm (5.0/5, Apr 25, 2025): Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer success program. [Read Full Review](https://clutch.co/go-to-review/hugo/369732) ##### eCommerce Experience Hugo Inc. has received positive feedback from eCommerce clients, highlighting their expertise in streamlining operations and enhancing compliance standards. Their ability to manage back-office functions and supplier vetting has resulted in impressive outcomes, including a 17% revenue increase and significant reductions in onboarding time. Clients commend Hugo's adaptability and quality control, which support market expansion effectively. Overall, their strong performance in the eCommerce sector indicates a good fit for businesses seeking reliable outsourcing solutions. - 1 review for ecommerce industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Back Office Outsourcing for E-Commerce Co (5.0/5, Sep 24, 2024): Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted new suppliers. [Read Full Review](https://clutch.co/go-to-review/hugo/316944) ##### Automotive Experience Hugo Inc. has received positive feedback from clients in the Automotive sector, particularly for its expertise in enhancing customer support and lead management. A client highlighted their ability to seamlessly integrate into existing operations while improving engagement through multi-channel communication. The company's strong project management and adaptability were noted as key strengths, resulting in measurable improvement in customer service capabilities for automotive manufacturers. Overall, Hugo is positioned as a solid choice for businesses seeking to enhance their customer relationship management in the Automotive industry. - 1 review for automotive industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Automotive Company (5.0/5, Jun 27, 2024): Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. [Read Full Review](https://clutch.co/go-to-review/hugo/297108) ##### Food & Beverages Experience Hugo Inc. has garnered positive feedback from clients in the Food & Beverages industry, highlighting their expertise in enhancing customer support through innovative solutions. Clients commend their commitment to responsiveness, multilingual support, and timely project delivery, which significantly improved customer satisfaction. Hugo's alignment with company culture and values further distinguishes them as a reliable partner. Overall, their exceptional service and adaptability make them a strong candidate for businesses seeking to elevate customer relations in the Food & Beverages sector. - 1 review for food & beverages industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Multilingual Customer Support for Beverage Company (5.0/5, Aug 22, 2023): Hugo provides customer support for a beverage company. They augment the client's support team and offer multi-channel support in different languages. [Read Full Review](https://clutch.co/go-to-review/hugo/227228) ##### Software Experience Hugo Inc. has received positive feedback from clients in the Software industry, highlighting their expertise in community management, content moderation, and customer support. Clients praised their proactive communication, timely project management, and effective strategies that resulted in measurable outcomes, such as reduced response times and increased engagement. Their commitment to social responsibility and building inclusive teams further distinguishes them, making Hugo a strong candidate for businesses seeking innovative and impactful software solutions. - 2 reviews for software industry - 2 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Staff Aug & Content Moderation for Blockchain Technology Co (5.0/5, Aug 23, 2023): Hugo provides staff augmentation services for a blockchain technology company. Hugo's team assists the client in responding to support tickets, community management, and user-generated content moderation.  [Read Full Review](https://clutch.co/go-to-review/hugo/227600) - Digital Marketing, SMM & SEO for Software Solutions Company (5.0/5, Dec 8, 2023): Hugo developed a comprehensive digital marketing strategy for a software solutions company. They analyzed the client's digital landscape, crafted email and social media campaigns, and implemented SEO practices. [Read Full Review](https://clutch.co/go-to-review/hugo/254863) ##### Information technology Experience Hugo Inc. has received positive feedback within the Information Technology sector, particularly for its ability to enhance operational efficiency and customer support. Clients praise their strong communication, reliability, and expertise in outsourced services, noting significant improvements in response accuracy and overall performance metrics. Their collaborative approach and cultural fit are highlighted as key strengths, making them a valuable partner for businesses seeking to streamline processes and focus on innovation. - 2 reviews for information technology industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support for IT Company (5.0/5, Aug 24, 2023): Hugo provides ongoing customer support for an IT company. The team provides real-time responses via chat support, answers emails in a timely manner, and handles customer calls with professionalism. [Read Full Review](https://clutch.co/go-to-review/hugo/227974) - Outsourced Accounting & Content Writing for IT Services Firm (4.5/5, Sep 11, 2023): Hugo provides outsourced accounting, finance, and content writing services for an IT services firm. They create financial reports and statements and produce and proofread content based on the content calendar. [Read Full Review](https://clutch.co/go-to-review/hugo/231922) ##### Environmental Services Experience Hugo Inc. has received positive feedback from clients in the Environmental Services industry, highlighting their expertise in AI enhancements and marketing research. Clients commend the company for its efficient project management, achieving significant improvements in response times and operational speeds. The commitment to innovation and high accuracy in deliverables (97%) demonstrates Hugo’s capability to meet the evolving needs of the industry, making them a strong candidate for potential collaborations. - 1 review for environmental services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Digital Strategy for Environmental Solutions Platform (5.0/5, Aug 29, 2023): An environmental solutions platform hired Hugo for their digital strategy services. The team's responsibilities include AI market research, CMS integration, and ongoing customer support. [Read Full Review](https://clutch.co/go-to-review/hugo/229057) ##### Advertising & marketing Experience Hugo Inc. has received positive feedback in the Advertising & Marketing industry for its exceptional operational support, enabling clients to focus on core activities. Clients praised their seamless integration, proactive communication, and alignment with company values, which fostered strong partnerships. The measurable impact includes significant efficiency improvements and enhanced customer interactions. Overall, Hugo demonstrates expertise and a strong culture fit, making them a favorable choice for businesses seeking to optimize their marketing operations. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Accounting Services for Marketing & Venture Capital Firm (5.0/5, Aug 24, 2023): A marketing and venture capital firm hired Hugo for their financial accounting services. The team is responsible for financial reporting, tax return documentation, content development, and auditing. [Read Full Review](https://clutch.co/go-to-review/hugo/228004) - Customer Support for Marketing & Advertising Company (5.0/5, Aug 28, 2023): A marketing and advertising company has hired Hugo for customer support. They handle front-line customer support via email, chat, phone, and texts and also engage leads for potential customers. [Read Full Review](https://clutch.co/go-to-review/hugo/228778) ##### Gaming Experience Hugo Inc. has garnered positive feedback in the Gaming industry, showcasing their strengths in community engagement, customer support, and affiliate program management. Clients commend their ability to enhance response times and foster collaboration, significantly impacting satisfaction and operational efficiency. The team's professionalism, attention to detail, and adaptability are frequently highlighted, indicating a strong fit for companies seeking dedicated partners in gaming project execution. - 3 reviews for gaming industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Gaming Company (5.0/5, Aug 17, 2023): Hugo provided call center services for a gaming company. They managed the client's customer experience via social media, responded to tickets, and vetted creditors and affiliates. [Read Full Review](https://clutch.co/go-to-review/hugo/226093) - Customer Service Outsourcing for Gaming Company (5.0/5, Aug 22, 2023): Hugo provides customer service outsourcing services for a gaming company. Hugo provides outsourcing services and 24/7 customer support, allowing the client's customers to seek assistance whenever they need it. [Read Full Review](https://clutch.co/go-to-review/hugo/227246) - Content Mktg & Call Center Services for Cashback Gaming Co (5.0/5, Aug 23, 2023): Hugo managed a cashback gaming company's affiliate program, overseeing recruitment, tracking, performance, and more. The team also handled the customer support inquiries and built a FAQ section for the website. [Read Full Review](https://clutch.co/go-to-review/hugo/227641) ##### Media Experience Hugo Inc. has demonstrated strong expertise in the Media industry, particularly in video production and content localization. Clients have praised their ability to enhance quality assurance and scale content creation efficiently, achieving significant improvements like tripling content output with high accuracy. The company's organized project management and swift onboarding process have further solidified positive sentiments. Overall, Hugo is well-regarded for delivering high-quality work and meeting diverse production demands effectively, making them a solid choice for media-related projects. - 1 review for media industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Scaling & QA Services for Media Company (5.0/5, Aug 23, 2023): A media company has hired Hugo for video scaling services; projects have included creating scripts and scaling translation capabilities to localize content. The team also supplies video guideline QA services. [Read Full Review](https://clutch.co/go-to-review/hugo/227617) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner. [Read All Reviews](https://clutch.co/profile/hugo?verified=true#reviews) - $50,000 to $199,999 (7 reviews) - $200,000 to $999,999 (6 reviews) - $10,000 to $49,000 (2 reviews) --- ### [Martal Group](https://clutch.co/profile/martal-group) #### 4.8 out of 5 star rating (109 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 250 - 999 employees - Oakville, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% AI Agents - 10% Call Center Services - 10% Email Marketing - 70% Sales Outsourcing #### Company description Martal Group specializes in outbound lead generation and sales engagement, utilizing multi-channel approaches such as emails, phone calls, and LinkedIn interactions. The feedback highlights their adeptness in quickly grasping client needs and effectively integrating with internal teams. Approximately 85% of reviews praise their ability to generate meaningful leads and appointments, while about 30% suggest areas for improvement, such as increased transparency and responsiveness to feedback. [Visit Website](https://martal.ca/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-third-party-verification) #### Puts the customer first Clients consistently praise Martal Group for their customer-centric approach, noting their quick responsiveness and dedication to meeting needs. One client highlighted feeling like a 'top-priority' client, while another emphasized the team's focus on creating value and fostering long-term partnerships. Overall, the sentiment reflects strong satisfaction with Martal Group's commitment to prioritizing client success, with no significant areas for improvement identified. - Digital Marketing for Social Media Management Platform (5.0/5, Jun 26, 2023): They are quick to respond and ensure all our requests are completed on time, if not earlier than expected. We always feel like a top-priority client when working with the Martal team. The people at Martal Group are what sets them apart. They don’t approach a new project like it’s just another task on their to-do list. Instead, the team focuses on creating value and developing long-term partnerships. It’s a refreshing change. [Read Full Review](https://clutch.co/go-to-review/martal-group/211675) #### 1 review mentions Third party verification Third party verification Experience Martal Group has received positive feedback for its expertise in third-party verification services, achieving a high ROI for clients. Notably, 100% of reviewers praised their innovative approach and adaptability, while 90% highlighted their project management efficiency. Clients commend their collaborative communication, with one noting, 'Martal Group is better than us at creating email scripts.' Overall sentiment is extremely favorable, with clients eager to expand their engagement based on the quality of service provided. - 1 of 1 Third party verification reviews is 5 stars - Unknown avg. project cost [Read Most Recent Review](https://clutch.co/profile/martal-group#review-241518) #### 15 reviews mention Call Center Services Sales & Marketing Services for Manufacturing Startup 4.5/5 — Martal Group supports marketing efforts by initiating campaigns and finding relevant contacts. They focus primarily on the US market and help find meaningful leads within the desired audience. - 9 of 15 Call Center Services reviews are 5 stars - 2 new reviews for Call Center Services in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/martal-group/119026) #### 4.6 out of 5.0 rating for cost What Clients Have Said Client feedback regarding Martal Group's cost and value for money is predominantly positive. Many clients noted that their pricing fits within budget while delivering significant returns. For instance, one client highlighted, 'Martal provided good value for cost,' while another remarked on their 'high-quality prospecting' and 'quick turnaround.' Overall, clients feel that Martal's services justify their expenses due to the consistent delivery of qualified leads and appointments, enhancing the clients' sales pipelines. [Read All Reviews](https://clutch.co/profile/martal-group?verified=true#reviews) - $10,000 to $49,000 (59 reviews) - Less than $10,000 (13 reviews) - $50,000 to $199,999 (10 reviews) - $200,000 to $999,999 (1 reviews) --- ### [HelpSquad](https://clutch.co/profile/helpsquad) #### 5 out of 5 star rating (11 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Doylestown, PA #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing #### Company description HelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment. [Visit Website](https://helpsquad.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Knowledgeable Clients consistently highlight HelpSquad, LLC's extensive knowledge and expertise in managing patient information and technology. One executive noted their team was 'very knowledgeable in all aspects' and praised their 'attention to detail.' Additionally, the ability to address complex billing issues and improve appointment scheduling within a short timeframe further underscores their competence. Overall, the sentiment reflects strong confidence in HelpSquad's capabilities, with no reported areas for improvement. - Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry (5.0/5, Feb 12, 2024): Very responsive. Always available. Very knowledgable in all aspects of the patient information handling as well as technology. [Read Full Review](https://clutch.co/go-to-review/helpsquad/268247) #### 8 reviews mention Call Center Services Call Center Services for Property Management Company 5.0/5 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. - 8 of 8 Call Center Services reviews are 5 stars - 2 new reviews for Call Center Services in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/helpsquad/424826) #### Experience in 8 industries HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions. [Read All Reviews](https://clutch.co/profile/helpsquad?verified=true#reviews) ##### Real estate Experience HelpSquad has demonstrated significant expertise in the real estate sector, particularly in residential property management for short-term rentals. Clients appreciate their exceptional communication and the efficiency of their guest services team, which has led to a 25% increase in guest communication hours and a 33% reduction in labor costs. The company's strong alignment with client values and culture, combined with their timely project management, makes them a valuable partner for businesses in the real estate industry. - 1 review for real estate industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Property Management Company (5.0/5, Dec 10, 2025): HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. [Read Full Review](https://clutch.co/go-to-review/helpsquad/424826) ##### Education Experience HelpSquad has received positive feedback from clients in the Education industry for their comprehensive support and innovative solutions. Notably, National University highlighted their effective live chat and call center services, which seamlessly integrated with existing systems like Salesforce. Clients appreciate the personalized service and technical expertise provided at a competitive price. The overall sentiment indicates that HelpSquad is a valuable partner for educational institutions seeking to enhance student engagement and operational efficiency. - 1 review for education industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Staff Aug for Higher Education Institution (5.0/5, Jul 24, 2025): HelpSquad provided live chat and call center staff augmentation for a higher education institution. The team also offered chat analytics and integrated Salesforce into the client's CRM. [Read Full Review](https://clutch.co/go-to-review/helpsquad/393011) ##### Pharmaceuticals Experience HelpSquad has demonstrated expertise in the Pharmaceuticals industry by successfully implementing live chat solutions for clients like Azzur Group. Their responsive project management and ability to meet deadlines have resulted in increased lead generation and improved customer engagement. Clients appreciate the helpfulness and efficiency of their account management team, indicating a strong partnership potential for businesses seeking reliable support in enhancing customer communication. - 1 review for pharmaceuticals industry - 1 review is 5 stars - Less than $10,000 avg. project cost - API Integration for Life Science Community (5.0/5, Feb 29, 2024): A life science community has hired HelpSquad for API integration. The team is helping the client integrate HelpSquad live chat into the client's websites. [Read Full Review](https://clutch.co/go-to-review/helpsquad/272451) ##### Advertising & marketing Experience HelpSquad has demonstrated expertise in the Advertising & marketing industry, particularly in lead generation and customer engagement. Clients have highlighted their impressive customer service and effective 24/7 live chat management, resulting in measurable outcomes such as a consistent increase in leads. With a strong alignment of company values and culture, HelpSquad is well-regarded for their responsiveness and project management, making them a viable option for businesses seeking to enhance their marketing efforts. - 1 review for advertising & marketing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Conversion Optimization for Digital Marketing Agency (5.0/5, Nov 18, 2024): A digital marketing agency hired HelpSquad to increase leads and communicate with customers. The team manages the client's live chat on their website 24/7. [Read Full Review](https://clutch.co/go-to-review/helpsquad/331803) ##### Medical Experience HelpSquad has demonstrated strong expertise in the Medical industry by effectively managing website chats and customer service for clients. Feedback highlights their timely and professional handling of inquiries, as well as their adaptability and willingness to accommodate changes rapidly. The positive sentiment from clients, who appreciate HelpSquad's alignment with company values and efficient project management, indicates that they are a reliable partner for medical businesses seeking enhanced customer engagement. - 1 review for medical industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Medical Company (5.0/5, Aug 1, 2024): HelpSquad has been hired by a medical company to manage their customer service. The team is tasked with responding to chat inquiries, speaking to leads, creating records, and answering any customer questions. [Read Full Review](https://clutch.co/go-to-review/helpsquad/304600) ##### Consumer Products Experience HelpSquad has demonstrated strong expertise in the Consumer Products industry, particularly through its partnership with Mason Bottle. The company effectively enhanced customer service with 24/7 live chat, resulting in a 25% increase in conversion rates and a 15% decrease in abandoned carts. Clients appreciate HelpSquad's responsiveness and alignment with company values, indicating a solid value proposition and commitment to customer centricity, making them a suitable partner for businesses in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - Unknown avg. project cost - Live Chat Support Services for Consumer Products Company (5.0/5, Jul 30, 2024): HelpSquad provides live chat support services for a consumer products company. The team provides round-the-clock customer service through the client's website and addressed concerns professionally.  [Read Full Review](https://clutch.co/go-to-review/helpsquad/304085) ##### Manufacturing Experience HelpSquad has demonstrated expertise in the Manufacturing industry by providing comprehensive support for customer service and sales operations. Clients have praised their ability to improve product development and revenue growth while maintaining low customer churn. The dedicated account management and effective reporting systems have been highlighted as key strengths, ensuring responsive service and transparency. Overall, HelpSquad's capabilities make them a valuable partner for manufacturing firms seeking enhanced operational efficiency and customer engagement. - 1 review for manufacturing industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Service & Sales Support for Survey Kiosk Company (5.0/5, Mar 1, 2024): HelpSquad provides 24/7 customer service to a survey kiosk manufacturer's enterprise-level customers via phone, email, and chat. The team also manages sales executives' calendars and procures prospect lists. [Read Full Review](https://clutch.co/go-to-review/helpsquad/272611) ##### Business services Experience HelpSquad has received positive feedback for its expertise in developing virtual agents tailored to the unique needs of clients in the Business services industry. Clients commend HelpSquad for their strong understanding of requirements, timely delivery, and effective project management. Their solutions have notably improved operational efficiency and reduced workload for businesses. Overall, clients express high satisfaction, making HelpSquad a compelling choice for those seeking reliable support solutions. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Agent Dev for Omnichannel Support Solutions Co (5.0/5, Feb 22, 2024): An omnichannel support solutions company hired HelpSquad for virtual assistant development. Based on the client's needs, the team created a virtual assistant to attend phone calls, emails, and live chats. [Read Full Review](https://clutch.co/go-to-review/helpsquad/270777) ##### Software Experience HelpSquad demonstrates strong expertise in the Software industry, particularly in enhancing lead generation and providing responsive support. Clients have noted a 25% increase in monthly leads, attributing the company’s success to its attentive project management and tailored solutions. Overall sentiment reflects satisfaction with HelpSquad's value and professionalism, making it a viable choice for businesses seeking effective sales support and system-driven engagement. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Software Company (5.0/5, Feb 14, 2024): HelpSquad, LLC provided call center services for a software company. Their responsibilities included providing a sales representative to answer calls after hours and assist in initial leads gathering. [Read Full Review](https://clutch.co/go-to-review/helpsquad/268861) ##### Supply Chain, Logistics, and Transport Experience HelpSquad demonstrates strong expertise in the Supply Chain, Logistics, and Transport industry, as evidenced by their effective support for clients like New Horizon Movers. The company excels in improving booking rates, achieving a closing-to-bookings conversation rate over 35%. Clients appreciate HelpSquad's responsiveness and timely communication, highlighting their value for cost and cultural fit. Overall, HelpSquad is positioned as a reliable partner for businesses seeking to enhance their operational efficiency in this sector. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Moving & Storage Company (5.0/5, Feb 13, 2024): HelpSquad, LLC provides call center services for a moving and storage company. HelpSquad, LLC's sales representative team assists the client with cold calling and managing warm leads. [Read Full Review](https://clutch.co/go-to-review/helpsquad/268656) ##### Healthcare Experience HelpSquad, LLC has demonstrated strong expertise in the Healthcare sector, particularly in virtual assistant services for dental practices. Clients commend their responsiveness, attentiveness to detail, and ability to streamline operations, significantly improving appointment scheduling and billing processes. The impact of their services is evident, with measurable outcomes such as increased collections and enhanced patient access. Overall, HelpSquad is highly recommended for Healthcare businesses seeking efficient support solutions. - 1 review for healthcare industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry (5.0/5, Feb 12, 2024): HelpSquad, LLC provides ongoing virtual assistant services for a dental clinic. The goal is to alleviate the client's internal staff workload. This includes inbound/outbound calls, billing, and data entry. [Read Full Review](https://clutch.co/go-to-review/helpsquad/268247) #### Completed projects in 9 cities - New Orleans, Louisiana (1 projects) - Rochester, Minnesota (1 projects) - San Diego, California (1 projects) - Lexington, Kentucky (1 projects) - Oak Brook, Illinois (1 projects) - Lawrenceville, New Jersey (1 projects) - Hatboro, Pennsylvania (3 projects) - Quakertown, Pennsylvania (1 projects) - Souderton, Pennsylvania (1 projects) This provider is available in 1 time zone: - Eastern Standard Time (EST) This provider is fluent in 3 languages: - English - Filipino - Spanish [View Reviews](https://clutch.co/profile/helpsquad?verified=true#reviews) --- ### [Big Outsource](https://clutch.co/profile/big-outsource) #### 5 out of 5 star rating (52 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - San Pablo City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 20% Call Center Services - 40% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) #### Company description Big Outsource is a proficient provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Overall, 100% of the reviews praise their commitment to enhancing customer satisfaction, timely project management, and adaptability to client needs. An impressive 67% of reviews highlight their exceptional understanding of client-specific requirements, making them a valuable partner for customer service solutions. [Visit Website](http://www.bigoutsource.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Autonomous Clients express a high level of satisfaction with Big Outsource's autonomy and initiative in managing tasks. One client noted that their virtual assistant worked independently, required minimal direction, and even made thoughtful suggestions to improve workflows. Another client highlighted the team's proactive approach, stating they anticipated needs and maintained effective communication without needing to be chased for updates. Overall, the sentiment reflects confidence in Big Outsource's ability to operate autonomously and deliver quality results. - Back-Office Support & Customer Service for Fitness Company (5.0/5, Jun 19, 2025): I never had to chase them down—they anticipated needs and checked in regularly. Their team is responsive, skilled, and dependable—ideal for small practices like mine. [Read Full Review](https://clutch.co/go-to-review/big-outsource/383486) - Back Office Outsourcing for Healthcare Company (5.0/5, Aug 5, 2025): They followed a task list template we used weekly, and they worked independently without needing constant direction. The virtual assistant didn’t just complete tasks—she actually understood what I was trying to build. She offered formatting suggestions, flagged gaps in workflows, and made my SOPs more useful for my clients. [Read Full Review](https://clutch.co/go-to-review/big-outsource/395795) #### 3 reviews mention Call Center Services Customer Service Outsourcing for Telecommunications Company 5.0/5 — Big Outsource provided customer support for a telecommunications company. They manage all of the client's customer support channels, including email, chat, and phone support. - 3 of 3 Call Center Services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/big-outsource/225858) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations. [Read All Reviews](https://clutch.co/profile/big-outsource?verified=true#reviews) - $50,000 to $199,999 (15 reviews) - $10,000 to $49,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 7 countries - Australia (1 projects) - Canada (2 projects) - India (1 projects) - Serbia (1 projects) - Switzerland (1 projects) - United States (19 projects) - England (1 projects) This provider is available in 8 time zones: - Central European Time (CET) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Singapore Standard Time (SGT) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/big-outsource?verified=true#reviews) --- ### [XACT](https://clutch.co/profile/xact) #### 4.7 out of 5 star rating (34 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 250 - 999 employees - Orlando, FL #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 50% Call Center Services - 30% Customer Service Outsourcing - 10% Staffing #### Company description XACT is a comprehensive provider of Contact Center Services, offering solutions including Inbound and Outbound Call Center, Customer Support Services, and Telephonic Support. Reviews indicate strong overall satisfaction, with approximately 85% of feedback highlighting their effective communication, adaptability, and partnership approach. Despite minor challenges in agent proficiency, XACT's commitment to process refinement and customer satisfaction is consistently praised across various industries. [Visit Website](http://www.myxact.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 29 reviews mention Call Center Services Call Center Services for Dietary Supplements Retailer 4.0/5 — XACT provides call center services to supplement customer experience. The team assists with 24/7 customer support through phone calls. The service is ongoing. - 16 of 29 Call Center Services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/xact/41356) #### Experience in 13 industries XACT has demonstrated expertise across diverse sectors, including eCommerce, Manufacturing, Supply Chain, Insurance, Real Estate, Automotive, Retail, Education, and more. Clients commend their responsiveness, flexibility, and ability to scale support during peak times. Positive feedback highlights their impact on customer satisfaction, operational efficiency, and lead generation. Overall sentiment varies by industry, with particularly strong endorsements in eCommerce and Education, where their tailored solutions effectively enhanced client operations. [Read All Reviews](https://clutch.co/profile/xact?verified=true#reviews) ##### Financial services Experience XACT demonstrates strong expertise in the Financial services industry, particularly in enhancing client support through effective call center solutions. Clients have praised their professionalism and seamless integration of services, highlighting their commitment to training and reporting. The positive sentiment reflects XACT's ability to address industry challenges, improve service levels, and provide reliable support, making them a suitable partner for organizations seeking to enhance their operational capabilities. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - After Hours Call Answering for SaaS Claims Platform (5.0/5, Jul 13, 2018): Xact Telesolutions provided after hours call center support and training of outsourced customer service representatives. [Read Full Review](https://clutch.co/go-to-review/xact/99860) ##### Information technology Experience XACT has garnered positive feedback in the Information technology industry for its expertise and strong performance. Clients appreciate XACT's ability to deliver effective solutions tailored to specific challenges, resulting in significant impact on project outcomes. The overall sentiment highlights XACT's commitment to quality and customer satisfaction, making it a reliable choice for businesses seeking to enhance their IT capabilities. - 1 review for information technology industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Super Tool for Support (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/xact/117117) ##### eCommerce Experience XACT has received positive feedback for its exceptional customer service support within the eCommerce sector. Clients commend XACT's ability to rapidly scale teams, deliver high-quality customer experiences, and maintain flexibility in staffing. The company's proactive approach to understanding business goals and providing tailored solutions has resulted in measurable success, including achieving service level targets and high satisfaction ratings. Overall, XACT is viewed as a strategic partner capable of enhancing customer engagement and operational efficiency in eCommerce. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office & Customer Service for Promotional Products Co (5.0/5, Oct 27, 2025): XACT provides back-office and customer service outsourcing for a promotional products company. The team's agents handle inbound customer inquiries, order status updates, and post-sale assistance. [Read Full Review](https://clutch.co/go-to-review/xact/416086) ##### Manufacturing Experience XACT demonstrates strong expertise in providing customized call center solutions tailored for the Manufacturing industry, particularly in supporting municipal waste management operations. Clients highlight XACT's effective communication, flexibility in managing order fluctuations, and commitment to quality assurance, which collectively enhance customer satisfaction. The positive feedback emphasizes XACT's ability to deliver high-quality service while maintaining cost efficiency, making it a reliable choice for businesses in the Manufacturing sector seeking comprehensive support. - 1 review for manufacturing industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Environmental Systems Company (5.0/5, Jun 30, 2025): XACT provides call center services for an environmental systems company. The team answers calls from residents ordering, checking the status of, or filing complaints about trash and recycling bins. [Read Full Review](https://clutch.co/go-to-review/xact/386326) ##### Supply Chain, Logistics, and Transport Experience XACT demonstrates strong capabilities in the Supply Chain, Logistics, and Transport industry, particularly in providing after-hours support and full-service desk coverage. Clients appreciate the company's bilingual support and value for cost. However, feedback indicates some challenges with timely documentation updates and variability in agent performance, suggesting opportunities for improvement. Overall, XACT is positioned as a reliable partner for those seeking effective logistical support solutions. - 1 review for supply chain, logistics, and transport industry - Unknown avg. project cost - IT Managed Services for Logistics Co (4.0/5, Jan 27, 2025): XACT provides managed IT services for a logistics company. The team has provided full-service desk phone coverage on weekends, evenings, and holidays to escalate time-sensitive issues to on-call staff. [Read Full Review](https://clutch.co/go-to-review/xact/346743) ##### Insurance Experience XACT has demonstrated significant expertise in the Insurance industry by effectively generating warm leads for home warranty providers. Client feedback highlights XACT's strong communication, problem-solving capabilities, and their commitment to enhancing lead quality and conversion rates. Their proactive approach and ability to improve internal management processes have been particularly beneficial, making XACT a compelling choice for businesses in the Insurance sector seeking to optimize their enrollment and lead generation strategies. - 1 review for insurance industry - $50,000 – $199,999 avg. project cost - Outsourced Sales & Call Center for Home Warranty Provider (4.0/5, Sep 25, 2024): XACT provides call center and sales outsourcing services for a home warranty provider. The team receives cold leads, vets the leads to gain and judge interest, and submits warm leads back to the client. [Read Full Review](https://clutch.co/go-to-review/xact/317402) ##### Real estate Experience XACT has demonstrated significant expertise in the Real estate industry, particularly in enhancing productivity for residential property management. Clients have praised XACT for its responsiveness and flexibility in tailoring solutions to meet specific needs, resulting in improved morale and efficiency. The measurable impact includes substantial time savings for accounting staff, which allows for greater focus on core responsibilities. Overall, XACT is positioned as a strong partner for businesses seeking to optimize their operational processes within the Real estate sector. - 1 review for real estate industry - Unknown avg. project cost - Customer Service Outsourcing for Property Management Company (4.5/5, Jul 31, 2024): XACT handled a property management company's customer service efforts. They were responsible for handling all customer service phone calls relating to accounting. [Read Full Review](https://clutch.co/go-to-review/xact/304374) ##### Automotive Experience XACT has demonstrated significant expertise in the Automotive industry, particularly in enhancing customer service operations for e-commerce automotive firms. Clients appreciate their adaptability and structured approach in managing complex challenges, as well as their responsiveness to urgent needs. Overall, the sentiment is positive, with XACT being recognized for aligning with client values and providing effective support in customer service roles, indicating a strong fit for businesses seeking to improve customer engagement and service quality. - 1 review for automotive industry - Unknown avg. project cost - Call Center Services for Wheels E-Commerce Company (4.5/5, Oct 30, 2023): XACT provides customer service support for a wheels e-commerce company. The team is responsible for customer service tickets via Zendesk, assisting customers on the phone with service-related issues. [Read Full Review](https://clutch.co/go-to-review/xact/245450) ##### Retail Experience XACT has demonstrated significant expertise in the Retail industry by effectively managing customer service operations for clients. They provide third-party call center solutions, including order processing and customer inquiries, which have been well received. Clients highlight XACT's proactive approach to understanding their needs, impressive management, and adaptability to new software systems. However, new agents may require time to reach full proficiency. Overall, XACT is viewed as a valuable partner capable of enhancing customer service performance. - 2 reviews for retail industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Xact Solutions Performs Very Well (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/xact/117818) - Call Center Services for Catalog Company (5.0/5, Nov 11, 2022): A catalog company has engaged XACT for call center services. They primarily handle incoming calls from customers placing orders and are responsible for entering them into the client's internal system. [Read Full Review](https://clutch.co/go-to-review/xact/166577) ##### Other industries Experience XACT has received positive feedback within the Other industries sector, showcasing its expertise in delivering effective call center solutions. Clients commend XACT for their ability to quickly ramp up operations, provide tailored training, and maintain open communication throughout projects. Their flexibility and responsiveness have significantly improved client operations, resulting in enhanced customer satisfaction and measurable cost savings. Overall, XACT is well-regarded for its commitment to quality service and adaptability, making it a strong candidate for businesses seeking reliable call center support. - 14 reviews for other industries industry - 6 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Inbound Customer Support for Paints & Coatings Company (5.0/5, Dec 14, 2018): XACT provided customer support augmentation for a paint and coatings company. After vigorous training, they acted as an expert extension of the internal team and reinforced a new consultation service. [Read Full Review](https://clutch.co/go-to-review/xact/35364) - Call Center Services for Dietary Supplements Retailer (4.0/5, Jan 8, 2019): XACT provides call center services to supplement customer experience. The team assists with 24/7 customer support through phone calls. The service is ongoing. [Read Full Review](https://clutch.co/go-to-review/xact/41356) - 24/7 Call Center Services for Dental Business (5.0/5, Sep 17, 2019): XACT provided call center services to a DSO. Approximately 24 agents were assigned to the project. The team offered reporting services and created a dental practice information directory for the agents. [Read Full Review](https://clutch.co/go-to-review/xact/46882) - Call Center Services for Car Sharing Company (5.0/5, Feb 11, 2019): XACT handles calls outside normal business hours, providing customer support and referrals.  [Read Full Review](https://clutch.co/go-to-review/xact/57860) - Customer Services for Software Development Company (4.0/5, Feb 17, 2021): XACT served as the customer service partner to a software development startup. They responded to emails and phone calls at all times of day, helping to handle customer concerns. [Read Full Review](https://clutch.co/go-to-review/xact/72307) - Answering Services for Recreational Events Company (4.5/5, Jun 19, 2018): Xact Telesolutions developed a new staffing model to support their ongoing customer relations services. [Read Full Review](https://clutch.co/go-to-review/xact/91306) - Overflow Helpdesk Answering for Medical Company (4.0/5, Jun 26, 2018): Xact provided a helpdesk answering service, handling thousands of calls and creating a ticket for each caller. [Read Full Review](https://clutch.co/go-to-review/xact/94055) - Telemarketing Services for National Nonprofit (4.5/5, Aug 1, 2018): Xact Telesolutions provides mass calling services, metric reports, QA, and call analysis. [Read Full Review](https://clutch.co/go-to-review/xact/105981) - Centralized Answering Services for Medical Equipment Rental Company (5.0/5, May 30, 2019): XACT provides a centralized 24/7 answering service for each of a company's branches nationwide. They helped create scripts with customized questions and provide text and email follow-up documentation. [Read Full Review](https://clutch.co/go-to-review/xact/111043) - Call Center Services for Telemedicine Company (4.5/5, Aug 24, 2018): Xact provides call center services, including a staff of full- and part-time customer service representatives (CSRs) integrated into the company's workflows. [Read Full Review](https://clutch.co/go-to-review/xact/114304) - Call Center Services for Online Delivery Company (5.0/5, Jul 2, 2020): XACT offered call center services, handling both inbound and outbound calls from customers and merchants. They provided QA services as well as call recordings. [Read Full Review](https://clutch.co/go-to-review/xact/126853) - In-kind Retention Calls for Human Services Nonprofit (5.0/5, Oct 5, 2018): After co-writing a script, Xact Telesolutions made several rounds of retention calls to increase attendance at an upcoming event. They tracked participants, left voicemails, and conducted follow-up calls. [Read Full Review](https://clutch.co/go-to-review/xact/130011) - Call Scheduling & Auditing for Marketing Services Company (4.0/5, Oct 12, 2018): XACT has a long-standing partnership, working with the internal team to validate leads and provide call answering services for third-party clients. [Read Full Review](https://clutch.co/go-to-review/xact/133122) - Call Center Services for Elevator Service Company (4.5/5, Sep 20, 2022): After transferring bank accounts, an elevator service company hired XACT to contact 15,000 customers, set up their email accounts, and access their new payment portals.  [Read Full Review](https://clutch.co/go-to-review/xact/159031) ##### Education Experience XACT has demonstrated significant expertise in the Education industry through its effective customer support and call management services. Clients commend XACT for their ability to improve retention rates and streamline processes, particularly in high-demand periods. Their training and adaptability allow them to integrate seamlessly into existing systems, resulting in reduced error rates and enhanced customer satisfaction. Overall, XACT is regarded as a reliable partner for educational institutions seeking to enhance their service delivery and operational efficiency. - 5 reviews for education industry - 4 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Online Education Company (5.0/5, Aug 28, 2020): XACT provides call center services to an online learning company. They began with an acquisition program and then shifted to a retention program. They help with scripting and training. [Read Full Review](https://clutch.co/go-to-review/xact/51492) - Phone Screening & Triage Support for Public University (5.0/5, Jul 6, 2018): Xact Telesolutions provided 24/7 triage support and customer service to help university students. This included answering inquiries regarding academic programs, site functions, and miscellaneous complaints. [Read Full Review](https://clutch.co/go-to-review/xact/97173) - Call Answering & Support for Culinary School (5.0/5, Jul 11, 2018): Xact Telesolutions provides call center services including FAQ creation, registration processing, and customer service training. [Read Full Review](https://clutch.co/go-to-review/xact/98662) - Call Center Support for Publishing Company (4.0/5, Jun 3, 2019): XACT provides call center support services for a publishing company. The team answers questions about orders and products. They were provided initial training. [Read Full Review](https://clutch.co/go-to-review/xact/112389) - Xact Solutions Makes the Job Easier (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/xact/117441) ##### Arts, entertainment & music Experience XACT has received positive feedback from clients in the Arts, entertainment & music industry for its ability to efficiently manage high call volumes during peak seasons. Clients commend XACT's expertise in handling complex customer inquiries and technical issues, as well as their proactive communication and training approach. The company's responsiveness and capacity to adapt to evolving demands have fostered strong partnerships, making XACT a valuable ally for businesses seeking reliable support in the Arts, entertainment & music sector. - 2 reviews for arts, entertainment & music industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Answering Service for Home Improvement Company (4.5/5, Jun 12, 2018): Xact Telesolutions provides call center support for a home improvement company. During busy seasons, they intercept overflow calls and make appointments via a CRM platform. [Read Full Review](https://clutch.co/go-to-review/xact/88667) - Call Center Services for Holiday Themed Photography Company (5.0/5, Jan 28, 2020): XACT provides flexible call reception services for a holiday event company. Their work includes adjusting staff to respond to dramatic call influxes and establishing a body of knowledge around types of calls. [Read Full Review](https://clutch.co/go-to-review/xact/127424) ##### Advertising & marketing Experience XACT has demonstrated strong expertise in the Advertising & marketing industry, particularly in managing customer service for subscription programs. Clients emphasize XACT's high-quality service and competitive pricing, noting their effective support and responsiveness. The company's commitment to providing detailed reporting on customer interactions further enhances client satisfaction. Overall, XACT is regarded as an excellent choice for businesses seeking reliable customer service solutions within the Advertising & marketing sector. - 1 review for advertising & marketing industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service for Media Company's Clients (5.0/5, Oct 15, 2019): They provide customer service solutions for a media company’s clients. Once representatives were trained and scripts written, XACT took over email and phone customer service. [Read Full Review](https://clutch.co/go-to-review/xact/65272) #### 3.9 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight XACT's competitive pricing and strong value for money, noting that their services fit within budget while delivering high-quality results. One client emphasized the 'good value for cost,' while another praised their 'excellent phone voices and attentiveness.' Overall, feedback reflects satisfaction with the affordability and effectiveness of XACT's solutions, reinforcing their reputation as a reliable partner in customer service. [Read All Reviews](https://clutch.co/profile/xact?verified=true#reviews) - $50,000 to $199,999 (6 reviews) - Less than $10,000 (4 reviews) - $200,000 to $999,999 (4 reviews) - $10,000 to $49,000 (2 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Very responsive XACT is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [TECHSPEED INC](https://clutch.co/profile/techspeed) #### 4.9 out of 5 star rating (18 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Portland, OR #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 25% Call Center Services - 25% Content Moderation Services - 20% Customer Service Outsourcing #### Company description TECHSPEED INC is a company specializing in Call Center Services and Customer Support Services, including data entry, telephonic support, and customer service center operations. Reviews highlight their high accuracy rates and quick turnaround times, with 100% of feedback praising their proactive communication and adaptability. Approximately 95% of reviewers commend their project management and commitment to quality. [Visit Website](https://techspeed.com/get-started/?utm_source=clutch.co&utm_medium=referral) #### Reasonable pricing Clients frequently commend TechSpeed LLC for their reasonable pricing, noting it as a significant factor in their decision to engage the company. One client highlighted that TechSpeed delivered projects on time with competitive pricing, which led to further collaborations. Overall, the sentiment regarding pricing is positive, with clients appreciating the value provided relative to costs, reflecting a strong alignment with budgetary expectations. #### 2 reviews mention Call Center Services Customer Service Outsourcing for Home Care Agency 5.0/5 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. - 2 of 2 Call Center Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/techspeed/409633) #### Experience in 8 industries TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors. [Read All Reviews](https://clutch.co/profile/techspeed?verified=true#reviews) ##### Software Experience TECHSPEED INC has received positive feedback from clients in the Software industry, highlighting their expertise in lead generation and market research. Clients commend their thorough delivery process, strategic understanding, and responsiveness, which significantly aided in identifying target markets and optimizing business focus. The overall sentiment reflects satisfaction with the quality of information provided and the efficient project management, making TECHSPEED INC a reliable choice for businesses seeking to enhance their software solutions and market engagement. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Lead Gen & Market Research for SaaS Business Mgmt. Provider (5.0/5, Feb 8, 2023): A SaaS business management provider was looking to garner information about their target audience and vertical, so they engaged with TechSpeed Inc for their market research and lead generation services. [Read Full Review](https://clutch.co/go-to-review/techspeed/180072) ##### Other Industry Experience TECHSPEED INC has received positive feedback in the Other Industry sector, highlighting their expertise in data collection and transcription services. Clients commend their ability to quickly assemble teams, deliver results efficiently, and maintain excellent communication throughout projects. Their competitive pricing and exceptional customer service, particularly noted by clients, underscore their strengths. Overall, TECHSPEED INC is recognized as a reliable vendor, making them a strong candidate for businesses seeking quality data solutions. - 3 reviews for other industry industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Digital Marketing for Research Company (5.0/5, Feb 19, 2019): TechSpeed LLC established an email marketing campaign. [Read Full Review](https://clutch.co/go-to-review/techspeed/61861) - Market Research & Outreach for Equipment Retailer (5.0/5, Nov 30, 2022): TechSpeed Inc was hired by a semiconductor equipment retailer to help them expand their client base. After understanding the client's objectives, the team executed a smooth process to gather the data needed. [Read Full Review](https://clutch.co/go-to-review/techspeed/169684) - Transcription Services for Consumer Credit Reporting Agency (5.0/5, Dec 12, 2022): TechSpeed Inc provides transcription services for a consumer credit reporting agency. They also assist with the data collection process. [Read Full Review](https://clutch.co/go-to-review/techspeed/171512) ##### Business services Experience TechSpeed Inc. has received positive feedback from clients in the Business services industry, particularly for their expertise in data handling and seamless integration with existing systems. Clients appreciate their flexibility, efficient communication, and ability to support operations with research and data functions. The overall sentiment highlights TechSpeed's commitment to enhancing operational efficiency, making them a strong candidate for businesses seeking reliable support in managing complex data workflows. - 1 review for business services industry - $10,000 – $49,000 avg. project cost - Staff Augmentation for Fixed Cost Reduction Firm (4.5/5, Dec 6, 2022): TechSpeed Inc provided staff augmentation services for a fixed cost reduction firm. They integrated the client's data into their current OS. [Read Full Review](https://clutch.co/go-to-review/techspeed/170597) ##### Consulting Experience TECHSPEED INC has demonstrated strong expertise in the Consulting industry, particularly in data management and financial analysis support. Clients appreciate their professionalism, timely delivery, and effective communication. One M&A advisory firm noted their ability to accommodate urgent tasks and maintain high-quality standards despite challenging data formats. Overall, the feedback reflects a positive sentiment towards TECHSPEED INC, highlighting their strengths in handling complex data entry projects and their commitment to client satisfaction. - 1 review for consulting industry - 1 review is 5 stars - Unknown avg. project cost - Data Entry Services for M&A Advisory Firm (5.0/5, Jun 3, 2021): TechSpeed Inc provided data entry services to an M&A advisory firm. They entered data from various file formats into the firm's Excel templates. The file formats included PDF, spreadsheets, and scanned photos. [Read Full Review](https://clutch.co/go-to-review/techspeed/43673) ##### IT Services Experience TechSpeed Inc. demonstrates significant expertise in data extraction services, particularly in transforming PDF data into usable formats. Clients commend their reliable output, quick responses, and effective communication throughout projects. The company's strengths lie in delivering consistent results with minimal issues and maintaining a strong collaborative relationship with clients. Overall, TechSpeed Inc. is well-regarded in the IT Services industry and may be an excellent fit for businesses seeking dependable data solutions. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Data Entry Services for Data Solutions Company (5.0/5, Jun 2, 2021): TechSpeed Inc handles data entry services for a data solutions company. The team is tasked with extracting data from PDF files and inputting them into the client's database. [Read Full Review](https://clutch.co/go-to-review/techspeed/42850) ##### Nonprofit Experience TECHSPEED INC has demonstrated exceptional expertise in the Nonprofit sector, particularly in managing large-scale data entry projects with high efficiency and minimal errors. Clients commend their organizational skills, responsiveness, and commitment to quality, highlighting successful collaborations that meet critical deadlines. The impressive track record of delivering accurate results under tight timelines signifies their strong impact and reliability, making them a valuable partner for nonprofit organizations seeking data management solutions. - 1 review for nonprofit industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Data Entry for Scholarship Fund (5.0/5, Jul 11, 2019): TechSpeed LLC provides tax credit data entry services on an ongoing basis. Once per year, they enter the information of 5,000 contributors into an online tax system.  [Read Full Review](https://clutch.co/go-to-review/techspeed/130317) ##### Real estate Experience TechSpeed Inc. has demonstrated substantial expertise in the real estate sector, particularly in data entry and administrative support. Clients praise their professionalism, swift responses, and the longevity of partnerships, with one client highlighting a decade of collaboration. Their capabilities include managing listings and document tasks, showcasing a reliable service that enhances operational efficiency. Overall, the feedback suggests that TechSpeed Inc. is a strong candidate for real estate companies seeking dependable and effective administrative solutions. - 1 review for real estate industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Data Entry and Admin Assistance for Real Estate Company (5.0/5, Jan 10, 2019): TechSpeed LLC provides long-term data entry, admin tasks, and business administration services. They set up databases, enter data into multiple systems, provide typing and Excel services. [Read Full Review](https://clutch.co/go-to-review/techspeed/42284) ##### Financial services Experience TECHSPEED INC has received positive feedback from clients in the Financial services industry, highlighting their effective project management and strong communication. A client from TransUnion noted their proficiency in data-related tasks, including PDF conversion and web scraping, which contributed to timely project completion. The company's alignment with client values and dedication to service excellence enhance its reputation, making them a suitable partner for organizations seeking expertise in financial data solutions. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Data Entry & Document Digitization for Credit Reporting Agency (5.0/5, Aug 22, 2025): TECHSPEED INC provides data entry and digitization services for a credit reporting agency. The team converts PDF files and scrapes data from websites as needed. [Read Full Review](https://clutch.co/go-to-review/techspeed/400284) ##### Retail Experience TechSpeed Inc. has received positive feedback from retail clients, particularly in managing extensive product catalogs and ensuring data accuracy. One client praised their high-touch approach and quick responsiveness, highlighting their ability to understand complex product details efficiently. The company consistently meets deadlines and adapts to client needs, making them a strong candidate for retail businesses seeking reliable support and expertise in product management and data cleanup. - 1 review for retail industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back-Office Outsourcing for Needlework Shop (5.0/5, Aug 22, 2025): TECHSPEED INC provides back-office outsourcing services for a needlework shop. The team reviews the client's Shopify catalog, updates product details, identifies discontinued styles, and gathers product photos. [Read Full Review](https://clutch.co/go-to-review/techspeed/400294) ##### Healthcare Experience TechSpeed LLC has garnered positive feedback from clients in the Healthcare industry, highlighting their expertise in market research and revenue cycle management. Clients commend their swift project execution, adaptability, and exceptional communication skills, noting that TechSpeed's team became an integral extension of their staff. The successful delivery of tailored solutions and a proactive approach to project management have positioned TechSpeed as a reliable partner, making them a strong candidate for healthcare-related projects. - 2 reviews for healthcare industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Data Mining to Assess Global Pain Landscape (5.0/5, Feb 6, 2019): TechSpeed LLC helped a healthcare-centric research agency aggregate data on a global scale. The report they produced on the findings will inform an international research study conducted by physicians.  [Read Full Review](https://clutch.co/go-to-review/techspeed/55328) - Call Center & Data Entry for Healthcare Revenue Cycle Co (5.0/5, Nov 13, 2024): TECHSPEED INC provided call center services for a health revenue cycle management firm. The team used existing materials to understand the client’s needs and wrote scripts. They also did contact validation. [Read Full Review](https://clutch.co/go-to-review/techspeed/330755) ##### Home Services Experience TECHSPEED INC has received positive feedback for its expertise in data entry and customer service within the Home Services industry. Clients have highlighted their high accuracy rates, timely project delivery, and exceptional communication. The company's proactive approach in addressing issues and providing solutions demonstrates a strong commitment to quality and efficiency, making them a reliable partner for businesses seeking effective administrative support and customer service solutions. - 1 review for home services industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Home Care Agency (5.0/5, Sep 29, 2025): TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. [Read Full Review](https://clutch.co/go-to-review/techspeed/409633) ##### Politics Experience The reviews highlight TECHSPEED INC's exceptional performance in the Politics industry, particularly in delivering comprehensive and timely election information. Clients appreciate the company's responsiveness and the high volume, speed, and accuracy of their work. As noted by a Research Director from a political organization, TECHSPEED INC consistently outperformed competitors, making them a valuable partner for organizations seeking reliable election data. Overall, the feedback indicates strong expertise and a positive impact, suggesting they are a fitting choice for similar projects. - 1 review for politics industry - 1 review is 5 stars - Unknown avg. project cost - Research & Data Collection for Politics Company (5.0/5, Jan 21, 2026): TECHSPEED INC provides research services for a political consulting firm. The team has collected information about elections and provided weekly deliverables of election dates and details. [Read Full Review](https://clutch.co/go-to-review/techspeed/431189) ##### Advertising & marketing Experience TechSpeed LLC has garnered positive feedback within the advertising and marketing sector, showcasing expertise in data management and web development. Clients highlight their outstanding speed, accuracy, and competitive pricing, which have led to lasting partnerships. The team's professionalism, effective communication, and adaptability in project timelines have further solidified their reputation. Overall, TechSpeed LLC is well-positioned to meet diverse needs in advertising and marketing, making them a strong candidate for potential clients seeking reliable support. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Data Entry & Mobile App Dev for Boutique Design Firm (5.0/5, Dec 17, 2018): TechSpeed LLC handled separate data management and mobile development projects. They transitioned data from excel sheets to interactive, printable PDFs, and worked with HTML, CSS, and Java. [Read Full Review](https://clutch.co/go-to-review/techspeed/36062) - Data Cleaning & Content Mgmt for Advertising & Marketing Co (5.0/5, Feb 9, 2026): TECHSPEED INC has provided data cleaning, formatting, and lightweight content management support for an advertising and marketing company as part of a WordPress website redesign and rebuild. [Read Full Review](https://clutch.co/go-to-review/techspeed/435088) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement. [Read All Reviews](https://clutch.co/profile/techspeed?verified=true#reviews) - Less than $10,000 (6 reviews) - $10,000 to $49,000 (5 reviews) --- ### [Wing Assistant](https://clutch.co/profile/wing-assistant) #### 4.7 out of 5 star rating (36 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Berkeley, CA #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description Wing Assistant, a provider of Contact Center Services and Customer Support Services, consistently delivers high-quality support, as evidenced by an impressive call answer rate exceeding 95% reported by a client. Approximately 100% of reviewers commend their seamless integration and reliability, praising their dedication and efficiency in handling customer interactions and enhancing business functions. [Visit Website](https://wingassistant.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=clutch-organic) #### Timely Overall, client feedback regarding the timeliness of Wing Assistant's services has been overwhelmingly positive. Clients consistently noted the team's ability to deliver work on time, demonstrating a proactive approach to project management. For instance, one CEO remarked on their virtual assistant's 'extremely timely and proactive' performance, while another client highlighted that tasks were 'always completed on time and are thorough.' Such sentiments reflect a strong commitment to meeting deadlines and client expectations. - Research & Content Marketing for Self-Care Subscription Co (5.0/5, Jun 15, 2023): They have great project management skills and always delivers projects on time. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/209332) - Lead Generation Assistance for Nanny Agency (3.5/5, Jun 12, 2023): Always on time and very responsive. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/208297) - SMM & Content Mktg for Digital Marketing Company (5.0/5, Jun 9, 2023): Yes, everything is posted on a timely manner, and every request that I have is met in a timely fashion. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/207871) - Customer Service Outsourcing for Nonprofit Organization (4.5/5, Jun 2, 2023): Items were delivered on time and client was supportive of my needs. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/206203) - Data Input & Research for Venture Capital Firm (5.0/5, Jan 12, 2023): The team is very efficient, delivers on time, and is always flexible and accessible about adjusting to our priorities. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/175723) #### 3 reviews mention Call Center Services Customer Service Outsourcing for Cleaning Systems Company 4.5/5 — Wing Assistant provided customer service support for a cleaning systems company, covering the client's non-business hours on weekdays and providing 24-hour coverage on weekends. - 2 of 3 Call Center Services reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/wing-assistant/429629) #### Experience in 13 industries Wing Assistant has demonstrated strong capabilities across various industries, including construction, advertising & marketing, healthcare, education, and more. Clients commend their expertise in administrative support, social media management, and data processing, leading to improved operational efficiency and community engagement. The overall sentiment highlights Wing Assistant's proactive communication, timely delivery, and value for cost, making them a suitable partner for businesses seeking support in these sectors. [Read All Reviews](https://clutch.co/profile/wing-assistant?verified=true#reviews) ##### Information technology Experience Wing Assistant has received positive feedback from clients in the Information technology industry for its expertise in lead generation and data collection. Clients appreciate the company's responsiveness, attention to detail, and the quality of work delivered. The ongoing projects demonstrate a strong impact, with measurable outcomes such as active multi-channel campaigns and successful engagement with prospective clients. Overall, Wing Assistant is viewed as a valuable partner for companies looking to enhance their strategic business objectives through tailored IT solutions. - 1 review for information technology industry - 1 review is 5 stars - Unknown avg. project cost - Lead Generation Services for Procurement Solutions Company (5.0/5, Dec 23, 2025): Wing Assistant provides a sales resource who offers lead generation services for a procurement solutions company. The team builds contact lists, imports data into HubSpot, and creates multi-channel campaigns. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/427186) ##### Manufacturing Experience Wing Assistant has demonstrated significant expertise in the Manufacturing industry, particularly in customer service and data management. Clients have praised their seamless integration into existing systems and their ability to provide uninterrupted support, exceeding call answer goals. The positive impact on customer engagement and operational efficiency highlights Wing Assistant's strengths, making them a reliable partner for manufacturing businesses seeking effective support solutions. - 1 review for manufacturing industry - Unknown avg. project cost - Customer Service Outsourcing for Cleaning Systems Company (4.5/5, Jan 13, 2026): Wing Assistant provided customer service support for a cleaning systems company, covering the client's non-business hours on weekdays and providing 24-hour coverage on weekends. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/429629) ##### Construction Experience Wing Assistant has demonstrated significant expertise in the Construction industry, particularly in providing administrative support, real estate due diligence, and document control for land development projects. Clients emphasize their proactive approach, timely delivery, and effective onboarding process, which notably accelerated project initiation. The company's ability to conduct in-depth research and facilitate development approvals adds substantial value, making Wing Assistant a strong contender for businesses looking for reliable support in the Construction sector. - 1 review for construction industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Administrative Support for Land Development Company (5.0/5, Jan 12, 2026): Wing Assistant provides administrative support for a land development company. The team's VA conducts real estate due diligence, researches zoning and utilities, and manages the client's document control. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/429570) ##### Advertising & marketing Experience Wing Assistant demonstrates strong expertise in community management and content creation within the Advertising & marketing industry. Clients have praised their ability to enhance social media engagement and streamline project execution. Feedback emphasizes timely responses, effective strategies, and a seamless alignment with client needs. Overall, the company is recognized for delivering high-quality support that positively impacts community interaction and brand visibility, making it a suitable option for businesses looking to enhance their marketing efforts. - 3 reviews for advertising & marketing industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - SMM & Content Mktg for Digital Marketing Company (5.0/5, Jun 9, 2023): Wing Assistant develops a social media strategy and creates content for a digital marketing company. The team is responsible for setting a weekly editorial calendar, posting, and responding to comments. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/207871) - Social Media Management for Health Supplements Company (4.0/5, Dec 23, 2025): Wing Assistant provides social media management for a health supplements company. The team is responsible for creating and editing content, managing the content library, and drafting social media posts. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/427211) - SMM Services for Marketing Company (5.0/5, Dec 31, 2025): Wing Assistant provides SMM services for a marketing company. The team handles community management, reviewing comments and messages, moderating content, responding to inquiries, and addressing escalations. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/427934) ##### Education Experience Wing Assistant has received positive feedback in the Education industry, particularly for their effectiveness in customer outreach and marketing efforts. Clients appreciate their punctuality and ease of collaboration, highlighting the significant impact on promotional activities and customer engagement. The company demonstrates strong project management skills, delivering results that enhance marketing strategies and customer satisfaction. Overall, Wing Assistant appears to be a strong partner for businesses in the Education sector seeking to improve outreach and marketing initiatives. - 2 reviews for education industry - 2 reviews are 5 stars - Unknown avg. project cost - Customer Service & Sales Outsourcing for Job Consultancy (5.0/5, May 9, 2025): Wing Assistant provided sales outsourcing services for a job consultancy. The team developed and implemented sales strategies, researched potential clients, and closed leads. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/373072) - Marketing & Outreach Services for Education Company (5.0/5, Dec 16, 2025): Wing Assistant provides ongoing marketing and outreach support for an education company. The team creates promotional materials and messages and reaches out to leads via calls, emails, and text messages. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/425929) ##### Other industries Experience Wing Assistant has consistently received positive feedback from clients in the Other industries sector for its efficient operational support and administrative services. Clients appreciate the quick turnaround times, cost-effectiveness, and high-quality work delivered by the team. The ability to seamlessly integrate into existing workflows has also been highlighted, contributing to increased productivity and enhanced customer satisfaction. Overall, Wing Assistant is viewed as a reliable partner that significantly improves operational efficiency, making it a strong fit for businesses seeking support in the Other industries. - 14 reviews for other industries industry - 12 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Three Virtual Assistants for DeFi Investment Management Firm (5.0/5, Nov 25, 2022): Wing Assistant provides virtual assistant services for a DeFi investment management firm. They've trained assistants to acquire the skills the client needs from them. Three VAs have been assigned to the firm. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/168902) - Data Entry for Reverse Logistics Firm (5.0/5, Nov 28, 2022): Wing Assistant provides data entry services to a reverse logistics firm. They input the client's inventory system data that flows through a Slack channel and use their backend data to issue return labels. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/169220) - Virtual Assistance for Startup (5.0/5, Dec 6, 2022): Wing Assistant has been hired by a startup for virtual assistance on their business. The vendor's responsibilities include customer outreach, social media management, product testing, and market research. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/170580) - Candidate Matching for Recruitment Advertising Solution (5.0/5, Dec 6, 2022): A recruitment advertising solution has partnered with Wing Assistant for recruitment services. Taking into consideration the requirements for job openings, the team matches potential candidates to clients. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/170649) - Virtual Assistant & Content Creation for Mobile App Dev Co (5.0/5, Mar 7, 2023): A mobile app design and development company hired Wing Assistant to provide virtual assistant services, scheduling, and content creation. The team sent proposals and followed up with end customers. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/185354) - Customer Service Outsourcing for Nonprofit Organization (4.5/5, Jun 2, 2023): Wing Assistant provides customer service outsourcing for a nonprofit organization. The team is tasked with client communication, time and task management, content revision, document development, and data entry. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/206203) - Research & Content Marketing for Self-Care Subscription Co (5.0/5, Jun 15, 2023): Wing Assistant helps a self-care subscription company with research, brand reports, and product information emails. They assist with survey information and monitor influencer interaction. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/209332) - Virtual Assistant Services for Family Medicine Practice (5.0/5, Feb 12, 2025): Wing Assistant provides virtual assistant services for a family medicine practice. The team handles scheduling, patient inquiries, billing, data management, and operational support. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/351629) - Back-Office Outsourcing for Surgical Robotics Co (5.0/5, Mar 20, 2025): Wing Assistant provided administrative support for a surgical robotics company. The team aimed to help the client save time. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/361187) - Virtual Assistant for Residential Home Construction Company (5.0/5, Mar 20, 2025): Wing Assistant provided virtual assistant services for a residential home construction company. The team processed invoices in QuickBooks, reported on payables, and pulled emails for real estate agents. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/361200) - Virtual Assistant for Senior Care Guidance Company (4.5/5, Apr 23, 2025): Wing Assistant provides ongoing virtual assistant services for a senior care guidance company. The team is responsible for conducting research and updating data related to rates for the client's care communities. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/369395) - Customer Service for Household Items Liquidity Company (5.0/5, Apr 25, 2025): Wing Assistant provides customer support services for a household items liquidity company. The team is responsible for guiding customers through the device trade-in and pickup process and addressing inquiries. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/369931) - Back Office & Sales Outsourcing for Software Company (5.0/5, May 21, 2025): Wing Assistant provides ongoing virtual assistant services for a software company. The team is responsible for onboarding, providing online support, and conducting sales research. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/376110) - Back Office Outsourcing for Event Planning Platform (5.0/5, Nov 25, 2025): Wing Assistant provides operational support and executive assistance for an event planning platform. The team has uploaded photos for customers, scheduled meetings, and arranged travel. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/421947) ##### Home Services Experience Wing Assistant has received critical feedback from clients in the Home Services industry, particularly regarding the effectiveness of their virtual assistants in managing client communications and administrative tasks. Clients have reported increased workloads and poor project management, with tasks often delayed or inadequately completed. Despite a polished marketing presence, the actual service delivery has not met expectations, indicating a need for improvement in verifying assistant qualifications and providing genuine oversight. - 1 review for home services industry - Less than $10,000 avg. project cost - VA & Customer Service Outsourcing for House Cleaning Company (1.0/5, Sep 23, 2025): Wing Assistant provided virtual assistant services for a house cleaning company. The team managed emails, texts, and phone calls, scheduling, data entry, and follow-ups. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/408122) ##### Medical Experience Wing Assistant has received positive feedback in the Medical industry, specifically from a client in mental health. The company effectively assists with daily tasks, client inquiries, and tracking systems, leading to increased practitioner and client engagement. Clients commend Wing Assistant for its dedication, dependability, and excellent customer service. The timely delivery of projects and strong team culture align well with the needs of healthcare providers, making Wing Assistant a suitable partner for businesses in the Medical industry. - 1 review for medical industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Mental Health Private Practice (5.0/5, Apr 28, 2025): Wing Assistant provides ongoing call center services for a mental health private practice. The team assists the client's staff and patients, provides customer support, and provides daily tracking systems. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/370368) ##### Business services Experience Wing Assistant has received positive feedback within the Business services industry for its ability to streamline operations and enhance efficiency. Clients have praised the company's expertise in providing tailored virtual assistant services, which help businesses manage administrative tasks effectively. The overall sentiment highlights Wing Assistant's responsiveness, high-quality support, and commitment to understanding client needs, making it a strong candidate for businesses seeking reliable administrative assistance. - 4 reviews for business services industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Virtual Assistant Services for Biotech Comapny (4.5/5, Dec 2, 2022): A biotech company onboarded Wing Assistant to handle their virtual assistant efforts. The team is in charge of the answer emails, making appointments, researching, and calendaring. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/169937) - Client Services Specialist for Event Planning Company (5.0/5, Dec 8, 2022): Luminary Leaders hired Wing Assistant for a variety of tasks including research, preparing spreadsheets, graphic design, outbound emails and follow-up, appointment scheduling, and website maintenance. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/171111) - VA Team for Web Design Company (5.0/5, Feb 28, 2023): Wing Assistant developed a suite of virtual assistant (VA) services tailored to the client's needs, including website maintenance, customer support, calendar management, budgeting, and other daily operations. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/183370) - Lead Generation Assistance for Nanny Agency (3.5/5, Jun 12, 2023): Wing Assistant assists a nanny agency with their lead generation campaign. Wing Assistant helps with sitters' recruitment and answering phone calls and emails to current and prospective customers. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/208297) ##### Legal Experience Wing Assistant has received positive feedback from clients in the Legal industry, highlighting their expertise in providing part-time administrative support tailored to law firms. Clients appreciate the efficient onboarding process and the ability to increase operational output through services such as data entry and customer service. The overall sentiment reflects satisfaction with Wing Assistant's responsiveness and reliability, making them a strong candidate for legal businesses seeking administrative assistance. - 1 review for legal industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Assistant Services for Law Firm (5.0/5, Jun 5, 2023): Wing Assistant provides a part-time virtual administrative assistant for a law firm. The assistant helps the client with data entry, scheduling, customer service, and digital form creation. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/206631) ##### Arts, entertainment & music Experience Wing Assistant has demonstrated a strong capability in supporting Arts, entertainment & music companies by effectively reducing management workload through dedicated assistance. Clients have praised Wing Assistant for its high ratings, efficient project management, and exemplary communication, resulting in a measurable increase in ROI. The company's prompt responsiveness and alignment with client values highlight its expertise and strengths, making it a suitable partner for businesses seeking to enhance productivity in the Arts, entertainment & music industry. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Arts & Entertainment Company (5.0/5, Jun 5, 2023): An arts and entertainment company has hired Wing Assistant to assist them regarding their daily managerial duties. The team is tasked with reducing the client's workload and management work. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/206559) ##### Real estate Experience Wing Assistant demonstrates significant expertise in the real estate industry, particularly in supporting digital marketing initiatives for property management firms. Clients have praised their team's understanding of marketing needs, seamless communication, and quick responsiveness, which have led to improved operational efficiency. The dedicated support and specific marketing experience of their virtual assistants have made them a preferred choice, ultimately enhancing project outcomes and allowing clients to focus on larger strategic initiatives. - 1 review for real estate industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Digital Marketing Assistant for Real Estate Firm (5.0/5, Feb 18, 2023): Wing Assistant provides ongoing digital marketing campaigns for a real estate and property management firm. The goal is to increase the client's bandwidth. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/181641) ##### Financial services Experience Wing Assistant has proven to be a valuable resource in the Financial services industry, particularly in enhancing operational efficiency through data input and research services. Clients have highlighted the team's promptness, adaptability, and strong communication, enabling better management of deal pipelines. The positive feedback underscores Wing Assistant's ability to understand and meet specific client needs, making it a suitable partner for businesses seeking support in data handling and research within the Financial services sector. - 1 review for financial services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Data Input & Research for Venture Capital Firm (5.0/5, Jan 12, 2023): Wing Assistant provides data entry and research services for a venture capital firm. The team reviews entries from startups seeking financing, inputs data into the client’s CRM, and does complementary research. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/175723) #### Completed projects in 4 countries - Canada (2 projects) - Puerto Rico (1 projects) - United States (28 projects) - England (1 projects) This provider is available in 6 time zones: - Greenwich Mean Time (GMT) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Australia Central Time (ACT) - Australia Eastern Time (AET) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/wing-assistant?verified=true#reviews) --- ### [Outsourced](https://clutch.co/profile/outsourced) #### 4.9 out of 5 star rating (12 reviews) - 1,000 - 9,999 employees - Quezon City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 10% Call Center Services - 15% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 15% HR Outsourcing - 15% IT Staff Augmentation - 15% Staffing #### Company description Outsourced is a versatile company offering recruitment and remote staffing services, specializing in IT and administrative support. The company receives high praise for its professionalism, effective communication, and alignment with client values, with over 90% of reviews noting their positive impact on project efficiency and cost-effectiveness. There is a recurring commendation of their project management skills, with mention of potential improvements in operational controls noted by a minority of reviewers. [Visit Website](https://outsourced.co/) #### Great team Clients consistently commend the team at Outsourced for their exceptional communication, professionalism, and culture fit. One client highlighted the 'fantastic' support and seamless project management, stating the team members are 'just great' people. Another client praised their 'industry expertise and excellence,' emphasizing the positive impact of their contributions on project delivery. Overall, the sentiment reflects strong approval of the team's capabilities and commitment to client success. - IT Staff Augmentation for Digital Agency (5.0/5, Oct 23, 2023): Our team at Outsourced has been excellent throughout the years and their contributions had helped us deliver countless items on time. We're impressed with their industry expertise and excellence. Great people and culture. [Read Full Review](https://clutch.co/go-to-review/outsourced/243203) - Custom Software Development for Boutique Supply Chain Consultancy (5.0/5, Jun 26, 2024): The support team were fantastic and they have Project managed the process from sales, commercial and recruiting the team perfectly. There is always great, clear communication, the follow up of otterAi notes of meetings is great and the team are always more than helpful throughout the process. No request has been too much (and there have been many!). All in all its been seemlessly project managed, communication is perfect and the team are 'just great' people. A real credit to Outsourced. [Read Full Review](https://clutch.co/go-to-review/outsourced/296725) #### Experience in 8 industries The provider has demonstrated expertise across various industries including Legal, Telecommunications, eCommerce, Information Technology, Media, and Contracting. Client feedback highlights strengths in project management, timely delivery, and effective communication, particularly in IT and eCommerce sectors. Overall sentiment is positive, with clients noting improved operational efficiency, successful recruitment, and adaptability to diverse project needs. This provider is well-suited for clients in technology-driven and regulatory environments, as well as those requiring outsourced staffing solutions. [Read All Reviews](https://clutch.co/profile/outsourced?verified=true#reviews) ##### Consulting Experience Outsourced has received positive feedback from clients in the Consulting industry, particularly for their strong project management and communication skills. Clients appreciate the company's ability to align values and culture, as well as their organized and structured approach. The expertise in establishing Software Development Centres and clear communication throughout the recruitment process highlights their strengths. Overall, clients feel supported and valued, indicating that Outsourced can be a strong fit for businesses seeking reliable consulting services. - 1 review for consulting industry - 1 review is 5 stars - Unknown avg. project cost - Custom Software Development for Boutique Supply Chain Consultancy (5.0/5, Jun 26, 2024): A boutique supply chain consultancy engaged with Outsourced for their custom software development services. The team is tasked with integrating software tools to enable the client with app and software development capabilities. [Read Full Review](https://clutch.co/go-to-review/outsourced/296725) ##### Legal Experience Outsourced has demonstrated strong expertise in legal software development, particularly in case management systems for government offices. Clients commend their timely project delivery, effective resource allocation, and adaptability to project needs. The commitment and professionalism of their team have been particularly noted, reflecting a deep understanding of the legal industry's requirements. Overall, Outsourced's track record indicates a reliable partner for legal firms seeking software solutions. - 1 review for legal industry - 1 review is 5 stars - Unknown avg. project cost - Custom App Dev & Support for Legal Software Provider (5.0/5, Mar 31, 2025): Outsourced provides ongoing development and support for a legal software provider. The team develops new features, adjusts the app's business logic, provides maintenance, and fixes bugs. [Read Full Review](https://clutch.co/go-to-review/outsourced/363788) ##### Telecommunications Experience Outsourced has demonstrated strong expertise in the Telecommunications industry, particularly in recruitment and customer support services. Clients have praised their ability to quickly source qualified candidates, effectively supporting roles in technical support and customer service. The positive sentiment highlights their timely project delivery, responsiveness, and ability to enhance customer satisfaction. Overall, Outsourced's strengths in recruiting and technical troubleshooting make them a viable partner for businesses in the Telecommunications sector. - 1 review for telecommunications industry - Unknown avg. project cost - Recruiting for Telecommunications Company (4.5/5, Feb 20, 2025): Outsourced provided recruitment services for a telecommunications company. The team was responsible for finding a data analyst to provide inbound customer support and manage billing systems. [Read Full Review](https://clutch.co/go-to-review/outsourced/354062) ##### eCommerce Experience Outsourced has demonstrated strong expertise in the eCommerce sector, particularly in enhancing user experience and streamlining production for clients in the fashion industry. Positive client feedback highlights their timely deliverables, effective communication, and ability to meet project goals. The overall sentiment reflects satisfaction with their performance, indicating that Outsourced is a reliable partner for businesses seeking growth and improved operational efficiency in eCommerce. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment Services for AI Solutions Company (5.0/5, Feb 11, 2025): Outsourced provides staff augmentation services for an AI solutions company. The team is tasked with recruiting excellent staff to serve the client's customers. [Read Full Review](https://clutch.co/go-to-review/outsourced/351159) ##### Engineering Experience Outsourced has received positive feedback within the Engineering industry, particularly for their regression testing capabilities. Clients highlight their expertise in improving bug detection and resolution rates, achieving a 30% reduction in non-customer bugs. Their structured approach and effective communication practices enhance QA processes, resulting in faster turnaround times and increased testing efficiency. Overall, Outsourced is recognized for their professionalism and adaptability, making them a strong candidate for engineering projects focused on quality assurance. - 1 review for engineering industry - 1 review is 5 stars - Unknown avg. project cost - App Regression Testing & Reporting for Tax Mgmt Software Co (5.0/5, Feb 10, 2025): Outsourced provides regression testing services for a tax management software company's app. The team executes regression test cases, assists the local QA team, and provides documentation and testing reports. [Read Full Review](https://clutch.co/go-to-review/outsourced/350901) ##### Information technology Experience Outsourced receives consistently positive feedback from clients in the Information Technology sector, highlighting their expertise in remote staffing for digital commerce and efficient project management. Clients appreciate their responsiveness, strong cultural fit, and ability to deliver quality talent that aligns with business needs. The company's focus on timely communication and meeting project goals positions them as a reliable partner for IT services, making them a strong candidate for organizations seeking to enhance their digital capabilities. - 3 reviews for information technology industry - 3 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Staff Augmentation for Digital Agency (5.0/5, Mar 20, 2023): A digital agency specializing in e-commerce hired Outsourced to provide staff augmentation services. The goal was to increase the company's technical capacity while reducing recruitment costs. [Read Full Review](https://clutch.co/go-to-review/outsourced/188403) - IT Staff Augmentation for Digital Agency (5.0/5, Oct 23, 2023): Outsourced provides remote staffing services for a digital agency. They've provided the client with Magento and Shopify developers, QA engineers and testers, and SEO specialists to support their projects. [Read Full Review](https://clutch.co/go-to-review/outsourced/243203) - Remote Managed IT Support for Managed Services Provider (5.0/5, Feb 7, 2025): Outsourced provides remote IT management services for a managed services provider. The team remotely accesses and fixes customer-related PC issues. [Read Full Review](https://clutch.co/go-to-review/outsourced/350311) ##### Arts, entertainment & music Experience Outsourced has demonstrated expertise in the Arts, entertainment, and music industry by effectively managing offshore teams, particularly in video production. Clients highlight their strong communication skills, promptness, and cultural alignment, which contribute to long-term partnerships. With a track record of successful employee placements and satisfaction, Outsourced is positioned as a reliable choice for businesses seeking support in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Outsourcing Services for Video Production Services Firm (5.0/5, Feb 7, 2025): Outsourced manages the offshore staff of a video production services firm. The team is responsible for managing the client's entire offshore team in the Philippines. [Read Full Review](https://clutch.co/go-to-review/outsourced/350086) ##### Media Experience Outsourced has demonstrated notable expertise in the Media industry, particularly in delivering quality talent and managing repetitive tasks effectively. Clients appreciate their strong communication and responsiveness, which contribute to successful project outcomes. The long-term retention of staff highlights their ability to meet client needs consistently. Overall, Outsourced's strengths in providing cost-effective solutions and understanding HR practices make them a strong candidate for businesses in the Media sector. - 1 review for media industry - 1 review is 5 stars - Unknown avg. project cost - Tasks Management & Resources for Investing News Company (5.0/5, Nov 10, 2023): Outsourced is helping an investing news company handle repetitive tasks in a cost-effective way by providing resources. The team delivers time-sensitive tasks using how-to documents from the client.   [Read Full Review](https://clutch.co/go-to-review/outsourced/248849) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently commend the company's pricing as fitting their budgets and providing good value for money. One client highlighted the company's pricing as a key reason for selection, noting it offered a 'great culture fit' and 'good value for cost.' Another client echoed this sentiment, stating their investment was 'relatively cheap compared to Australia.' Overall, feedback indicates satisfaction with the cost-effectiveness of the services rendered, aligning well with client expectations. [Read All Reviews](https://clutch.co/profile/outsourced?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 5 countries - Australia (4 projects) - Canada (1 projects) - Israel (1 projects) - Switzerland (1 projects) - United States (3 projects) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/outsourced?verified=true#reviews) --- ### [Leadium](https://clutch.co/profile/leadium) #### 5 out of 5 star rating (64 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Las Vegas, NV #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 10% Content Marketing - 5% Email Marketing - 75% Sales Outsourcing #### Company description Leadium is a company specializing in outbound and inbound call center services with a strong emphasis on lead generation, appointment setting, and sales development. Analyzing their reviews, 100% of clients praised their ability to deliver high-quality leads and effective communication strategies. They are recognized for their adaptability, professionalism, and strategic planning, with 90% of reviewers noting their impressive project management and proactive approach to client needs. [Visit Website](http://www.leadium.com/?utm_source=clutch&utm_medium=paid_sponsorship&utm_campaign=brand-awareness) #### Reliable Leadium has consistently been recognized for their reliability in project execution. Clients noted that the team delivers on time and maintains clear communication throughout the process. One client highlighted Leadium's impressive 90% show rate for booked meetings, attributing it to their elite follow-up strategies. Another emphasized their adaptability and responsiveness, stating that Leadium consistently met targets and commitments, thereby significantly contributing to business development goals. Overall, the sentiment regarding Leadium's reliability is overwhelmingly positive. - Lead Generation for Childhood Nutrition Company (5.0/5, Jul 30, 2023): Their team was responsive and adaptive to our needs, adjusting their strategies as required. They were able to meet targets effectively and ensured timely communication, which greatly aided in our decision-making process. Hence, their services significantly contributed towards achieving our business development goals. They proved to be efficient and reliable, consistently delivering on their commitments. [Read Full Review](https://clutch.co/go-to-review/leadium/221120) #### 13 reviews mention Call Center Services Call Center & Sales Outsourcing Services for Senior Care Co 5.0/5 — Leadium Services provides call center and sales outsourcing services for a senior care company. They handle inbound calls, contracts, and reschedules and manage the client's CRM lead data and sales pipeline. - 11 of 13 Call Center Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/leadium/257591) #### Experience in 9 industries Leadium has garnered positive feedback across various industries, including Cleaners, Education, Retail, Business Services, Financial Services, and Information Technology. Clients commend their expertise in lead generation, adaptive outreach strategies, and the quality of communication with decision-makers. The overall sentiment is favorable, with notable impacts on customer engagement and sales pipeline efficiency, particularly in sectors such as Education and Financial Services. Potential clients in these industries may find Leadium well-suited for enhancing their sales development efforts. [Read All Reviews](https://clutch.co/profile/leadium?verified=true#reviews) ##### Advertising & marketing Experience Leadium has received positive feedback within the Advertising & marketing industry for its effective lead generation services and ability to foster strong client relationships. Clients commend their expertise in sourcing qualified leads and managing outbound marketing campaigns, resulting in increased sales opportunities and a positive ROI. The company is recognized for its responsive communication, personalized service, and innovative approach, making it a valuable partner for businesses seeking to enhance their marketing efforts. - 4 reviews for advertising & marketing industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Lead Generation for Parking Industry (5.0/5, Dec 19, 2018): Leadium provides lead generation services, working to increase the number of appointments and leads that a company receives. [Read Full Review](https://clutch.co/go-to-review/leadium/37385) - Outbound Marketing Services for Music Platform (4.5/5, Jan 7, 2019): Leadium procures warm sales leads as part of an ongoing engagement. Other services include targeted outbound marketing and organizing meetings with a sales team. [Read Full Review](https://clutch.co/go-to-review/leadium/41208) - Lead Prospect Sourcing for Lead Gen. Firm (4.5/5, Oct 17, 2019): Leadium compiled lists of prospects for a team of sales representatives. The client provided industry verticals and geographic locations to guide Leadium's efforts. [Read Full Review](https://clutch.co/go-to-review/leadium/67400) - Appointment Setting for Direct Marketing Solutions Provider (5.0/5, Nov 29, 2023): Leadium provides appointment setting services to help a direct marketing solutions provider increase their meeting opportunities with qualified enterprise prospects. [Read Full Review](https://clutch.co/go-to-review/leadium/252918) ##### Information technology Experience Leadium has demonstrated strong expertise in lead generation and outreach within the Information Technology sector, particularly for AI, SaaS, and cybersecurity. Clients report significant improvements in engagement metrics, including a 30% increase in meetings booked and 12% jump in response rates. The company's professionalism, timely communication, and adaptability are highlighted as key strengths. Overall, Leadium's ability to generate qualified leads and provide actionable insights makes them a valuable partner for businesses looking to expand their outreach in the IT industry. - 3 reviews for information technology industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation & Outreach for B2B Mobile Platform (5.0/5, Oct 14, 2019): Leadium was hired to assist with lead generation to increase sales and reach out to the target market. The team built out a language strategy and scheduled meetings.  [Read Full Review](https://clutch.co/go-to-review/leadium/64544) - Lead Generation for Energy Startup (5.0/5, May 21, 2019): Leadium manages an email marketing and outreach campaign for a startup. Utilizing various messaging tactics, they’ve developed email sequences that highlight product features, benefits, and use cases. [Read Full Review](https://clutch.co/go-to-review/leadium/106643) - Lead Generation & Outreach Services for IT Events Company (5.0/5, Oct 17, 2024): Leadium provides lead generation and outreach services for an IT events company. This involves reaching out to companies in the AI, SaaS, and IT sectors and running email, LinkedIn, and phone campaigns. [Read Full Review](https://clutch.co/go-to-review/leadium/323406) ##### Financial services Experience Leadium has received positive feedback from clients in the Financial services industry, highlighting their expertise in lead generation and account management. Clients, such as Payrix and JFDI Accountants, emphasized Leadium's ability to deliver qualified leads rapidly, enhance sales pipelines, and optimize outreach strategies, contributing to significant boosts in engagement and conversion rates. Their proactive communication and effective project management were also praised, indicating that Leadium is a strong partner for businesses looking to grow in the Financial services sector. - 3 reviews for financial services industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Digital Marketing for Startup Accelerator Company (5.0/5, Apr 15, 2021): Leadium was hired by a startup accelerator company to help them build an SDR program. The team is in charge of conducting campaigns, prospect research, email content development, lead qualification, and more. [Read Full Review](https://clutch.co/go-to-review/leadium/126577) - SEO for Back Office Accounting Firm (5.0/5, May 17, 2024): Leadium provides SEO services for a back-office accounting firm. The goal is to establish new sales leads and improve the client's search engine rankings. [Read Full Review](https://clutch.co/go-to-review/leadium/289446) - Lead Generation Services for FinTech Company (5.0/5, Oct 6, 2024): To gain more qualified leads, a financial technology firm hired Leadium provided to manage their outbound campaigns. They created prospect lists and ran outreach campaigns via email, LinkedIn, and phone calls.  [Read Full Review](https://clutch.co/go-to-review/leadium/320202) ##### Human Resources Experience Leadium demonstrates significant expertise in the Human Resources industry, particularly in enhancing client outreach and engagement. Clients appreciate their responsive communication, flexibility, and commitment to success, identifying them as a knowledgeable partner in executing outbound campaigns. Their alignment with client values and ability to adapt to project needs further solidifies their strengths. Overall, sentiment is positive, indicating they are a suitable choice for businesses seeking effective HR solutions. - 2 reviews for human resources industry - $10,000 – $49,000 avg. project cost - Call Center Services for Data-Driven Hiring Platform (4.5/5, May 25, 2023): Leadium provides call center services for a data-driven hiring platform. The team's activities include prospecting, calling prospects, and scheduling appointments for the client's sales team on a calendar.  [Read Full Review](https://clutch.co/go-to-review/leadium/204217) - Outbound Sales Campaign for Professional Employer Org (4.5/5, Dec 13, 2023): Leadium conducts the outbound sales campaign of a professional employer organization. Leadium is responsible for delivering additional leads and appointments every month for the client. [Read Full Review](https://clutch.co/go-to-review/leadium/255884) ##### IT Services Experience Leadium has received positive feedback for its expertise in lead generation and email marketing within the IT services industry. Clients commend their collaborative approach, responsiveness, and ability to enhance outreach strategies, leading to significant sales improvements. Their strong understanding of tools like Outreach and commitment to delivering results demonstrate their capability to act as an effective partner. Overall, Leadium is viewed as a valuable asset for businesses seeking to optimize their sales processes and marketing efforts. - 2 reviews for it services industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Email Content Strategy for Email Validation Company (5.0/5, Mar 27, 2019): Leadium works on email strategy, teaching the internal team how to use Outreach and helping them improve and develop content. They’ve also collaborated on creating a more effective email marketing campaign. [Read Full Review](https://clutch.co/go-to-review/leadium/79990) - Lead Generation for Startup Incubator (5.0/5, Sep 7, 2018): Leadium conducted market research to identify target audiences and drive leads for third-party startup partners. After structuring an outreach strategy, they booked appointments and launched outbound sales. [Read Full Review](https://clutch.co/go-to-review/leadium/119532) ##### Food & Beverages Experience Leadium has demonstrated significant expertise in the Food & Beverages industry, successfully enhancing sales strategies for clients such as Good Catch and Angie's Tempeh. Reviewers praised their ability to improve lead generation and appointment setting, leading to measurable increases in conversion rates and overall sales performance. Clients appreciated Leadium's proactive communication and adaptability, identifying them as a strong partner for businesses seeking to refine their sales processes and boost market penetration. - 4 reviews for food & beverages industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Childhood Nutrition Company (5.0/5, Jul 30, 2023): In an effort to acquire more leads, a childhood nutrition company has hired Leadium to enhance their sales pipeline. The team's tasks involve scheduling appointments and curating pre-qualified business leads. [Read Full Review](https://clutch.co/go-to-review/leadium/221120) - Appointment Setting for Food Manufacturing & Processing Firm (5.0/5, Jul 30, 2023): A food manufacturing and processing firm has hired Leadium to help expand their market reach. The team is responsible for setting up appointments, allowing the in-house team to concentrate on closing deals. [Read Full Review](https://clutch.co/go-to-review/leadium/221130) - Appointment Setting for Food Brand (5.0/5, Aug 22, 2023): To improve their lead acquisition, a food brand has hired Leadium for their call center services. The team is in charge of setting up preliminary meetings with high-potential leads. [Read Full Review](https://clutch.co/go-to-review/leadium/227034) - Sales Outsourcing for Plant-Based Seafood Provider (5.0/5, Aug 22, 2023): A plant-based seafood provider has hired Leadium for their sales outsourcing services. This mainly involves revamping the client's sales strategy and setting up meaningful appointments with potential clients. [Read Full Review](https://clutch.co/go-to-review/leadium/227040) ##### Telecommunications Experience Leadium has received positive feedback from its Telecommunications clients, highlighting their expertise in outbound messaging and targeting strategies. Clients appreciate Leadium's strong communication and commitment to understanding project needs, resulting in successful outcomes such as increased meetings booked and improved messaging. Their hands-on approach and alignment with client values contribute to a favorable reputation, making them a suitable partner for businesses seeking effective growth strategies within the Telecommunications sector. - 1 review for telecommunications industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Outbound Marketing Services for Telecommunications Company (5.0/5, Mar 2, 2023): Leadium spearheaded a telecommunications firm's outbound marketing efforts, including outbound messaging, outbound targeting, and appointment booking. [Read Full Review](https://clutch.co/go-to-review/leadium/184110) ##### Consumer Products Experience Leadium has demonstrated strong expertise in the Consumer Products industry by offering tailored lead generation strategies, resulting in a steady flow of sales meetings and a lower cost per lead. Clients have noted the direct involvement of the founders, high-level consultative service, and effective communication throughout the process. Overall sentiment reflects satisfaction with Leadium's ability to adapt campaigns in response to client feedback, making them a suitable partner for companies seeking to enhance their sales outreach in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Sales & Marketing Strategy for Design Marketplace (5.0/5, Apr 26, 2022): Leadium spearheads sales and marketing strategies for a design marketplace to improve meeting conversions. They created outbound sales campaigns and add integrations, including Apollo, to optimize workflows. [Read Full Review](https://clutch.co/go-to-review/leadium/16786) ##### Education Experience The reviews highlight Leadium's strong expertise in the Education sector, particularly in enhancing sales pipelines for companies like MyTutor and eduKUDU. Clients praise Leadium for their tailored approach, impressive communication skills, and ability to foster meaningful relationships with educational institutions. The overall sentiment reflects satisfaction with measurable outcomes, such as a 40% increase in sales for MyTutor, showcasing Leadium's impact on driving growth and engagement in the Education industry. - 2 reviews for education industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Sales Outsourcing for E-Learning Company (5.0/5, Jul 30, 2023): Leadium is helping an e-learning company fortify their sales pipeline. The team collaborates with the client in developing and implementing an effective lead generation strategy. [Read Full Review](https://clutch.co/go-to-review/leadium/221123) - Lead Generation for EdTech Company (5.0/5, Jun 7, 2026): Leadium provided lead generation services for an educational technology company. The team was tasked with outbound prospecting, cold calling, appointment setting, and lead qualification. [Read Full Review](https://clutch.co/go-to-review/leadium/462773) ##### Business services Experience Leadium has demonstrated strong expertise in lead generation and marketing within the business services industry, receiving positive feedback for their effective strategies and results-driven approach. Clients noted impressive outcomes, such as a 150% increase in booked meetings and a 90% show rate, highlighting their ability to improve sales performance. Overall, the company is recognized for its professionalism, collaboration, and consistent delivery, making it a strong candidate for businesses seeking significant growth and reliable partnership. - 2 reviews for business services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Third Party Client (5.0/5, Jan 2, 2019): Leadium conducted market research and created a profile for a client’s target customer. Then, they compiled weekly lists of prospective leads, followed up with quality candidates, and scheduled meetings. [Read Full Review](https://clutch.co/go-to-review/leadium/39745) - Lead Generation Services for Transcription & Translation Co (5.0/5, Feb 25, 2026): Leadium provides lead generation services for a transcription and translation company. The team has designed the client's campaigns and is responsible for booking meetings as a KPI and reporting weekly. [Read Full Review](https://clutch.co/go-to-review/leadium/438546) ##### Healthcare Experience Leadium demonstrates strong expertise in the Healthcare industry, excelling in lead generation and management for companies like Amada Senior Care and Inflo Health. Clients commend their responsiveness and proactive communication, with measurable success in booking qualified meetings and enhancing patient care. The company’s consultative approach and alignment with client values contribute positively to their impact, making them a reliable partner for organizations seeking to improve their outreach and sales processes in the Healthcare sector. - 3 reviews for healthcare industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Appointment Setting & Lead Generation for Healthcare Company (5.0/5, Nov 21, 2023): Leadium handles a healthcare company's lead generation and customer discovery efforts. Their work involves sequence creation, communication strategy development and execution, and appointment setting. [Read Full Review](https://clutch.co/go-to-review/leadium/251030) - Call Center & Sales Outsourcing Services for Senior Care Co (5.0/5, Dec 21, 2023): Leadium Services provides call center and sales outsourcing services for a senior care company. They handle inbound calls, contracts, and reschedules and manage the client's CRM lead data and sales pipeline. [Read Full Review](https://clutch.co/go-to-review/leadium/257591) - Call Center & Lead Generation for Healthcare Technology Co (5.0/5, Oct 9, 2025): Leadium provides call center and lead generation services for a healthcare technology company. The team conducts outreach and books meetings with hospital radiology departments and imaging centers' leadership. [Read Full Review](https://clutch.co/go-to-review/leadium/412310) ##### Retail Experience Leadium has demonstrated strong expertise in the Retail industry, particularly in enhancing sales pipelines and facilitating meaningful B2B partnerships. Clients like Italic and Skin by Aspen reported significant increases in appointment setting and new partnership discussions, showcasing Leadium's ability to effectively communicate brand value. Their adaptive project management and commitment to client alignment have garnered positive feedback, indicating they could be a valuable partner for businesses seeking growth in the Retail sector. - 2 reviews for retail industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Lead Generation Services for Online Marketplace (5.0/5, Aug 22, 2023): Leadium provides ongoing lead generation services for an online marketplace that sells luxury products. The team's main task is to set up appointments with key decision-makers within educational institutions. [Read Full Review](https://clutch.co/go-to-review/leadium/227036) - B2B Appointment-Setting Services for Skincare Brand (5.0/5, Jun 4, 2026): Leadium provided B2B appointment-setting services for a skincare brand. The team managed prospect targeting, outbound calling, qualification, and appointment setting. [Read Full Review](https://clutch.co/go-to-review/leadium/461973) ##### Software Experience The reviews highlight the provider's exceptional expertise in outbound prospecting and lead generation within the Software industry. Clients commend their transparency, effective communication, and impressive results, noting a 500% growth since collaboration began. Their ability to provide accurate leads with a low bounce rate is particularly praised. Overall sentiment indicates that the company is a strong partner for businesses seeking to enhance their outbound strategies and scale successfully. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Outbound Marketing & Lead Generation for SaaS Company (5.0/5, Jan 2, 2019): Leadium provides outbound marketing and lead generation, planning a scope of work to increase annual recurring revenue rates. [Read Full Review](https://clutch.co/go-to-review/leadium/38552) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Leadium for providing excellent value for money, with many noting that their pricing aligns well with the quality of service delivered. For instance, one client highlighted Leadium's 'good value for cost' and the significant increase in qualified meetings achieved without expanding their internal team. Another mentioned that Leadium's services resulted in a 150% increase in booked meetings within the first few months, underscoring their effectiveness and cost efficiency. Overall, feedback indicates a strong sentiment of satisfaction regarding the company's pricing and value proposition. [Read All Reviews](https://clutch.co/profile/leadium?verified=true#reviews) - $10,000 to $49,000 (12 reviews) - Less than $10,000 (9 reviews) - $50,000 to $199,999 (7 reviews) - $200,000 to $999,999 (2 reviews) --- ### [Uassist.ME](https://clutch.co/profile/uassistme) #### 4.6 out of 5 star rating (34 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Miami Beach, FL #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 10% Call Center Services - 30% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Uassist.ME is a proficient provider of Contact Center Services that offers diverse solutions such as Customer Support Services, Inbound Call Center, and Administrative Assistance. The company is praised for effective communication, with approximately 100% of clients highlighting their responsiveness and detail-oriented service. Reviews indicate an impressive 90% satisfaction rate for their phone support and customer care services. [Visit Website](https://www.uassistme.com/request-a-consultation?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Detail-oriented Clients have consistently highlighted Uassist.ME's attention to detail as a significant strength. One client noted, 'Their attention to detail is amazing,' emphasizing the company's ability to manage operations effectively, which provides peace of mind. Another review mentioned that the team is 'very customer-focused and detailed,' showcasing their commitment to understanding client needs. Overall, the sentiment surrounding their detail-oriented nature is highly positive, with clients appreciating the structured approach and thoroughness in service delivery. - Virtual Assistant for a Realty Team (5.0/5, Feb 11, 2019): Their attention to detail is amazing. I've been in business for over 14 years, and no one is going to handle my business better than they can. I can actually go on vacation knowing that my business is taken care of. [Read Full Review](https://clutch.co/go-to-review/uassistme/57743) #### 5 reviews mention Call Center Services Call Services & Support for Medical Provider 5.0/5 — Uassist.ME provides follow-up calls to the customers of a healthcare product provider. The teammate calls each customer, reads from a prepared script and delivers daily progress reports on the number of calls. - 4 of 5 Call Center Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/uassistme/136853) #### Experience in 9 industries Uassist.ME has demonstrated strong capabilities across various industries, including Advertising & Marketing, Real Estate, Financial Services, and Food & Beverage. Clients commend their effective communication, proactive approach, and ability to deliver impactful results, such as improved lead generation, enhanced customer service, and streamlined operations. Overall sentiment is highly positive, particularly in Advertising & Marketing and Financial Services, where their expertise significantly contributes to business growth and efficiency. [Read All Reviews](https://clutch.co/profile/uassistme?verified=true#reviews) ##### Food & Beverage Experience Uassist.ME has demonstrated strong expertise in the Food & Beverage industry, particularly in financial processes for companies like Poppi. Their team effectively managed accounts payable and receivable tasks, achieving a 75% reduction in vendor calls and a 15% increase in timely collections. Clients appreciate their proactive communication and commitment to accuracy, which have significantly improved operational efficiency. Overall, Uassist.ME is well-regarded for their adaptability and strong partnership approach, making them a suitable choice for Food & Beverage businesses. - 1 review for food & beverage industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office Accounting Outsourcing for Beverage Manufacturer (5.0/5, Jul 30, 2024): UAM provides ongoing back-office accounting outsourcing services for a beverage manufacturer. The team manages AP and AR invoice data entries, research, and paperwork support.  [Read Full Review](https://clutch.co/go-to-review/uassistme/304121) ##### Financial services Experience Uassist.ME has received positive feedback from clients in the Financial services industry, highlighting their expertise in data management and customer assistance. Clients commend their proactive approach, effective communication, and ability to integrate seamlessly into existing teams. Notable strengths include improving efficiency in CRM back-office tasks, enhancing service delivery, and contributing to significant business growth. Overall, Uassist.ME is recommended for firms seeking reliable support that aligns closely with their operations and enhances their productivity. - 4 reviews for financial services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Administrative Support for Mortgage Company (5.0/5, Nov 8, 2021): Uassist.ME provides administrative support for a mortgage company. They're helping the client organize customer files and conduct follow-up calls as needed. [Read Full Review](https://clutch.co/go-to-review/uassistme/4288) - Data Entry for Outsourced Accounting Firm (4.5/5, Aug 18, 2021): Uassist.ME helps the client with data entry and other clerical work. After some training, they started downloading bank statements, collecting invoices, and importing them into the client's ERP system daily. [Read Full Review](https://clutch.co/go-to-review/uassistme/110885) - BPO for Financial Services Company (4.5/5, Aug 19, 2021): A financial services company hired Uassist.ME to provide BPO services. They manage banking imports and reconciliation for the client's customers, and deliver reports to the team's accountants, among other tasks. [Read Full Review](https://clutch.co/go-to-review/uassistme/111842) - Back Office Outsourcing for Fintech Company (5.0/5, Aug 9, 2022): A fintech company hired Uassist.ME to provide back office outsourcing. They take care of data-related CRM activities to streamline the client's processes. [Read Full Review](https://clutch.co/go-to-review/uassistme/153424) ##### Healthcare Experience Uassist.ME has demonstrated strong expertise in the Healthcare industry, particularly through their effective assistance in patient engagement and administrative tasks for dental and medical device businesses. Clients highlight their responsiveness and the positive impact on patient retention and operational efficiency. Their bilingual capabilities enhance communication with diverse patient populations. Overall, Uassist.ME is viewed as a reliable partner that contributes to improved workflow and reduced overhead costs, making them a suitable choice for Healthcare providers seeking support. - 2 reviews for healthcare industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistance & Translation for Dentistry Business (4.0/5, Jul 28, 2021): Uassist.ME provided virtual assistance and back-office support for a dentistry firm. Their tasks involve reaching out to patients and verifying insurance benefits. They also provided translation services.  [Read Full Review](https://clutch.co/go-to-review/uassistme/93405) - Call Services & Support for Medical Provider (5.0/5, Jul 23, 2019): Uassist.ME provides follow-up calls to the customers of a healthcare product provider. The teammate calls each customer, reads from a prepared script and delivers daily progress reports on the number of calls. [Read Full Review](https://clutch.co/go-to-review/uassistme/136853) ##### Media Experience Uassist.ME has received positive feedback from clients in the Media industry for their reliable project management support. One client highlighted a full-time assistant's effectiveness in handling project tasks, enabling the client to focus on higher priority work. The assistant's timely communication and thoroughness in following instructions were particularly noted as strengths. Overall, Uassist.ME's expertise in virtual assistance has proven invaluable, enhancing operational efficiency for media marketing projects. - 1 review for media industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Virtual Assistant Services for Online Media Mktg Company (5.0/5, Jul 28, 2021): Uassist.ME is providing virtual assistant services to a marketing company. Their work mainly revolves around completing the client's internal project management tasks such as providing monthly reports. [Read Full Review](https://clutch.co/go-to-review/uassistme/93333) ##### Environmental Services Experience Uassist.ME has demonstrated strong expertise in providing administrative support to businesses in the Environmental Services sector, notably in tree services. Clients praise their effective communication, problem-solving abilities, and solid project management. The engaged team members are noted for their proactive involvement and adaptability, contributing positively to the overall efficiency of operations. This consistent positive feedback suggests that Uassist.ME is well-suited for organizations seeking reliable support in the Environmental Services industry. - 1 review for environmental services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Administrative Assistance for Tree Cutting Company (5.0/5, Apr 26, 2021): Uassist.ME provides administrative assistance to a tree cutting company. The assistant assigned for the project helps the client with research, customer service, problem solving, and activities coordination. [Read Full Review](https://clutch.co/go-to-review/uassistme/134529) ##### Information technology Experience Uassist.ME has received positive feedback from clients in the Information technology sector, particularly for their reliability and effective remote assistance. Clients highlight their expertise in providing cost-effective virtual executive assistants who seamlessly integrate with existing teams. The company demonstrates strong communication skills and initiative, ensuring smooth collaboration. Overall, Uassist.ME is well-regarded for meeting the demands of growing technology firms, making them a valuable partner for businesses seeking efficient support. - 1 review for information technology industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Assistant for Digital Lending Platform (5.0/5, Apr 19, 2021): Uassist.ME supplies a technology company with a virtual executive assistant. The assistant helps support the executive team's bandwidth. [Read Full Review](https://clutch.co/go-to-review/uassistme/128976) ##### Consumer Products Experience Uassist.ME demonstrates significant expertise in the Consumer Products industry, particularly in managing customer service for e-commerce businesses. Clients highlight their strong team dynamics, adaptability to unique brand personas, and impressive customer satisfaction rates, achieving 97% based on extensive engagement. The personalized approach and effective communication foster a collaborative relationship, making Uassist.ME a suitable partner for businesses looking to enhance customer interactions and maintain high service standards. - 1 review for consumer products industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Management for Startup E-Commerce Company (5.0/5, Mar 12, 2021): Uassist.ME provides customer service management for a small e-commerce company. They handle all the communication channels with the clients including emails, Zendesk tickets, and online chat support. [Read Full Review](https://clutch.co/go-to-review/uassistme/95612) ##### Food & Beverages Experience Uassist.ME demonstrates strong expertise in the Food & Beverages industry, providing valuable support to clients like Pica, a Venezuelan restaurant. Clients appreciate their bilingual capabilities, rapid turnaround times, and cost-effectiveness. Their assistance ranges from customer relations and vendor management to graphic design, showcasing their adaptability and efficiency. Overall, Uassist.ME's commitment to client needs and detailed reporting makes them a reliable choice for businesses seeking virtual support in this sector. - 1 review for food & beverages industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO & Virtual Assistance for Restaurant (5.0/5, Jul 20, 2020): A longtime partner, Uassist.ME provides ongoing BPO and virtual assistance services. They respond to customers, create graphic designs, and identify and manage vendors. The team also developed a website. [Read Full Review](https://clutch.co/go-to-review/uassistme/140083) ##### Legal Experience Uassist.ME has received critical feedback from legal industry clients, highlighting significant concerns regarding their virtual assistant services. Clients reported substandard work quality, including frequent grammatical and spelling errors, and inadequate project management. The firm's inability to deliver promised hours of work consistently led to frustration. Overall, the sentiment is negative, indicating a lack of expertise and reliability, which may deter potential clients in the legal sector seeking competent support. - 1 review for legal industry - Less than $10,000 avg. project cost - Virtual Assistant & Web Dev for Law Firm (1.5/5, Apr 28, 2020): Uassist.ME was hired as a virtual assistant and web developer for a law firm. The team was responsible for managing emails and calendars, communicating with vendors, and handling travel arrangements. [Read Full Review](https://clutch.co/go-to-review/uassistme/72695) ##### Construction Experience Uassist.ME has demonstrated strong expertise in the Construction industry by providing exceptional administrative support to design and construction firms. Clients praise the professionalism, communication, and organizational skills of their assistants, noting significant improvements in workflow and team efficiency. The positive sentiment reflects their ability to seamlessly integrate into teams, alleviating workload pressures and contributing to project success without any reported areas for improvement. - 1 review for construction industry - 1 review is 5 stars - Unknown avg. project cost - Virtual Assistant for Design & Construction Company (5.0/5, Apr 28, 2020): Uassist.ME served as a virtual assistant for a design and construction firm. This included managing calendars, conducting research, and handling purchases. [Read Full Review](https://clutch.co/go-to-review/uassistme/72635) ##### Other Industry Experience Uassist.ME has received positive feedback from clients in the Other Industry, highlighting their expertise in customer service and administrative tasks. Clients appreciate the efficiency, communication, and transparency provided by their virtual assistants, which have significantly improved productivity and allowed businesses to focus on core activities. Overall, the sentiment is highly favorable, with clients noting that Uassist.ME has been instrumental in driving operational success and enhancing business performance. - 2 reviews for other industry industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service for Craft Spirits E-Commerce Business (5.0/5, Mar 9, 2020): Uassist.ME supplies virtual assistants (VAs) who provide ongoing customer service and data entry support for a spirits marketplace. [Read Full Review](https://clutch.co/go-to-review/uassistme/32585) - Virtual Assistant for Engineering Firm (4.5/5, Sep 4, 2019): Uassist.ME provides a virtual assistant to a small engineering firm. The assistant handles administrative tasks, such as bookkeeping, managing arrangements and calendars, and set up reports.  [Read Full Review](https://clutch.co/go-to-review/uassistme/38014) ##### IT Services Experience Uassist.ME is recognized for its professionalism, proactive engagement, and adaptability in the IT Services sector. Clients commend their ability to generate high-quality leads and deliver valuable insights that enhance marketing strategies. Their collaborative approach and commitment to acting as an extension of the client's team contribute positively to business outcomes. Overall, Uassist.ME is highly recommended for organizations seeking results-oriented support in lead generation and sales pipeline development. - 1 review for it services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Sales Outsourcing Services for Cybersecurity Company (5.0/5, Sep 26, 2025): Uassist.ME provides telemarketing services for a cybersecurity company. The team manages outreach, generates leads, engages with prospects, and contributes to the client's sales pipeline. [Read Full Review](https://clutch.co/go-to-review/uassistme/409191) ##### Contracting Experience Uassist.ME demonstrates significant expertise in the Contracting industry, particularly in enhancing customer service and operational efficiency. Clients report a 28% reduction in dropped calls and improved satisfaction scores due to effective communication and scheduling support. The provider's commitment to proactive assistance and detailed project management has garnered positive feedback, reflecting their ability to adapt and address complex challenges. Overall, Uassist.ME is a reliable choice for businesses seeking to optimize client interactions and service delivery. - 1 review for contracting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Landscaping Company (5.0/5, Oct 2, 2025): Uassist.ME provides virtual assistant services for a landscaping company. The team is responsible for managing the client's schedules and field team assignments and communicating with clients and teams. [Read Full Review](https://clutch.co/go-to-review/uassistme/410552) ##### Real estate Experience Uassist.ME has received positive feedback from various clients in the real estate sector, highlighting their exceptional expertise in lead management, administrative support, and marketing strategies. Clients noted significant improvements in workflow efficiency and lead conversion rates, with one client reporting a 10% increase in conversions. The team's bilingual skills and commitment to client satisfaction emphasize their value in enhancing operational efficiency and business growth. Overall, Uassist.ME is recommended for real estate firms looking for reliable and skilled support. - 7 reviews for real estate industry - 5 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Management Services for Real Estate Management Company (5.0/5, Jun 7, 2022): Uassist.ME was a real estate management company’s lead management partner. Their team of 15 resources worked closely with the client to qualify, nurture, and prime leads.  [Read Full Review](https://clutch.co/go-to-review/uassistme/21965) - IT Support for Real Estate Investment Firm (5.0/5, Jan 15, 2021): Uassist.ME provides ongoing technical and lead generation support to a property management and private equity firm. This includes call center services. [Read Full Review](https://clutch.co/go-to-review/uassistme/37203) - Remote Sales & Marketing Support for Housing Service (5.0/5, Jan 11, 2019): Uassist.ME provides a remote team to perform administrative and marketing tasks for a property management firm. They interact with clients, close deals, and coordinate digital marketing and content efforts. [Read Full Review](https://clutch.co/go-to-review/uassistme/43371) - Virtual Assistant & Mktg Strategy for Real Estate Agency (4.0/5, Nov 5, 2021): Uassist.ME provides a virtual assistant to perform administrative duties. They communicate with customers, manage the client's social media, and so on. They're also helping with marketing and transcription. [Read Full Review](https://clutch.co/go-to-review/uassistme/56897) - Virtual Assistant for a Realty Team (5.0/5, Feb 11, 2019): Uassist.ME provides an outsourced, virtual office assistant to answer incoming phone calls for a real estate firm. [Read Full Review](https://clutch.co/go-to-review/uassistme/57743) - BPO Services & Social Media Marketing for Realtor (5.0/5, Jun 5, 2020): Uassist.ME provided BPO services and social media marketing for a realtor. The assistant handled back-office responsibilities ranging from following up with clients to managing schedules to rebranding efforts. [Read Full Review](https://clutch.co/go-to-review/uassistme/105579) - Web Dev & Digital Strategy for Real Estate & E-Commerce Co (4.0/5, Jul 10, 2020): Uassist.ME built a website for a real estate and e-commerce company. They also implemented a digital strategy that included SMM, creative, logo design, and branding. They even support bookkeeping and paperwork. [Read Full Review](https://clutch.co/go-to-review/uassistme/132977) ##### Advertising & marketing Experience Uassist.ME has garnered positive feedback from clients in the Advertising & Marketing industry, highlighting their expertise in managing digital marketing tasks such as campaign management, content creation, and customer service. Clients praise their effective communication, timely responses, and ability to integrate seamlessly with in-house teams, resulting in improved operational efficiency and quicker project turnarounds. The overall sentiment reflects that Uassist.ME is a reliable partner for agencies seeking to enhance their service offerings and manage workload effectively. - 6 reviews for advertising & marketing industry - 5 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for Digital Marketing Agency (5.0/5, Nov 1, 2021): A digital marketing agency needed a partner to handle all of their billing emails and customer information updates. They hired Uassist.ME based on their past experience of working together. [Read Full Review](https://clutch.co/go-to-review/uassistme/3428) - Virtual Administrative Services for Agency (5.0/5, Aug 15, 2019): Uassist.ME provided virtual administrative services.  [Read Full Review](https://clutch.co/go-to-review/uassistme/25673) - LinkedIn Lead Generation for Digital Marketing Firm (4.5/5, Mar 5, 2020): Uassist.ME provided an outsourced human assistant to manage LinkedIn outreach and marketing campaigns through direct messaging. The assistant was given metrics to hit.  [Read Full Review](https://clutch.co/go-to-review/uassistme/30404) - Accounting & Virtual Assistance for Digital Marketing Agency (5.0/5, Jan 12, 2022): A digital marketing agency has saught Uassist.ME's help in fulfilling their organizational needs through virtual assistance. The team also provides tech support, bookkeeping, and campaign management services. [Read Full Review](https://clutch.co/go-to-review/uassistme/110001) - Virtual Assistant for Full-Service Marketing Agency (5.0/5, Jul 9, 2020): Uassist.ME provided a virtual assistant for a full-service creative agency. They crafted copy for email newsletters and generated blog content. They’re working to develop an ad strategy for third-party clients. [Read Full Review](https://clutch.co/go-to-review/uassistme/132202) - Customer Service for Business Consultants (5.0/5, Jul 23, 2019): Uassist.ME handles onboarding and customer service for an entrepreneurship consulting company. They field questions over phone, email, and through the website. [Read Full Review](https://clutch.co/go-to-review/uassistme/136867) #### Completed projects in 3 countries - Brazil (1 projects) - Canada (2 projects) - United States (29 projects) This provider is available in 1 time zone: - Mountain Standard Time (MST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/uassistme?verified=true#reviews) --- ### [Callbox](https://clutch.co/profile/callbox) #### 4.6 out of 5 star rating (119 reviews) - 1,000 - 9,999 employees - Los Angeles, CA #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 20% Customer Service Outsourcing - 60% Sales Outsourcing #### Company description Callbox is a professional B2B lead generation and sales support company specializing in telemarketing services, outbound call center operations, and customer support services. The company consistently receives praise for its comprehensive and process-oriented approach, with 87% of reviewers highlighting effective project management and responsiveness. Additionally, 67% of reviews commend Callbox's ability to generate high-quality leads and appointments, underscoring its capability to enhance sales pipelines for various industries. [Visit Website](https://www.callboxinc.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Exceeds expectations Callbox has consistently exceeded client expectations by delivering high-quality leads and maintaining a positive workflow. Clients appreciate the flexibility in campaign management and the team's responsiveness, which fosters a collaborative environment. One client noted that Callbox provided exceptional qualified leads from the outset, contributing to a refined process with fewer no-shows. Overall, the sentiment reflects strong satisfaction with Callbox's performance and commitment to client success. - Appointment Scheduling for Managed IT Services Provider (5.0/5, Feb 12, 2021): They over exceeded expectations in the delivery of committed qualified leads during the initial period and have been very consistent throughout this process. [Read Full Review](https://clutch.co/go-to-review/callbox/67510) #### 57 reviews mention Call Center Services Lead Generation for Software Company 5.0/5 — Callbox is in charge of developing a software company's digital presence in the Asia-Pacific region. The team has been hired for their structured approach and strong database.  - 29 of 57 Call Center Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/callbox/15913) #### 4.3 out of 5.0 rating for cost What Clients Have Said Clients consistently praise Callbox for their competitive pricing and excellent value for money. Many reviews highlight a positive return on investment, with firms noting increased lead generation and appointment settings that exceed expectations. For instance, one client noted an increase of 400% in appointments after Callbox's involvement. Overall, the sentiment is favorable, with clients expressing satisfaction with the quality of leads generated and the responsiveness of the Callbox team, reinforcing their perceived value. [Read All Reviews](https://clutch.co/profile/callbox?verified=true#reviews) - $10,000 to $49,000 (60 reviews) - Less than $10,000 (16 reviews) - $50,000 to $199,999 (15 reviews) - $200,000 to $999,999 (2 reviews) #### Completed projects in 17 countries - Australia (5 projects) - Belgium (1 projects) - Canada (5 projects) - France (1 projects) - Germany (1 projects) - Hong Kong (2 projects) - India (1 projects) - Iraq (1 projects) - Israel (1 projects) - Japan (4 projects) - Malaysia (1 projects) - New Zealand (2 projects) - Singapore (19 projects) - Vietnam (1 projects) - Thailand (1 projects) - United States (64 projects) - England (1 projects) This provider is fluent in 6 languages: - Mandarin - English - Spanish - Portuguese - Vietnamese - Cantonese [View Reviews](https://clutch.co/profile/callbox?verified=true#reviews) --- ### [Moneypenny USA (formerly VoiceNation)](https://clutch.co/profile/moneypenny-usa-formerly-voicenation) #### 4.4 out of 5 star rating (53 reviews) - < $25 average hourly rate - 50 - 249 employees - Duluth, GA #### Services Provided - Allocation of Expertise by Percentage - 80% Call Center Services - 10% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients. [Visit Website](https://voicenation.com/?utm_source=clutch.co&utm_medium=referral) #### 51 reviews mention Call Center Services Call Center Services for Nonprofit Organization 5.0/5 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can contact them back promptly. - 18 of 51 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/28160) #### Experience in 13 industries Moneypenny USA has garnered positive feedback across various industries, including construction, healthcare, real estate, and business services. Clients commend their adaptability, responsive customer service, and effective call management, which enhance operational efficiency. In the construction sector, they provided reliable after-hours support. In healthcare, they improved patient engagement by ensuring calls were answered promptly. Overall, their strengths lie in personalized service, problem-solving capabilities, and the ability to customize their offerings to meet specific industry needs. [Read All Reviews](https://clutch.co/profile/moneypenny-usa-formerly-voicenation?verified=true#reviews) ##### Retail Experience Moneypenny USA (formerly VoiceNation) has received positive feedback in the Retail industry, highlighting their strong expertise in enhancing customer communication. Clients have praised their reliable and professional service, which has significantly improved operational efficiency and customer satisfaction. The company's ability to provide tailored solutions has made it a valuable partner for retailers seeking to streamline their processes and enhance customer engagement, indicating that Moneypenny USA (formerly VoiceNation) could be an excellent fit for retail businesses. - 1 review for retail industry - Less than $10,000 avg. project cost - Voice Nation's Performance Has Been Excellent (4.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117542) ##### Telecommunications Experience Moneypenny USA (formerly VoiceNation) has received positive feedback in the Telecommunications industry, highlighting its expertise in providing reliable communication solutions. Clients appreciate the company's professional service and responsiveness, which have significantly improved their operational efficiency. The overall sentiment reflects a strong confidence in Moneypenny USA (formerly VoiceNation) as a valuable partner for businesses seeking effective telecommunications support, making it a suitable choice for potential clients in the industry. - 1 review for telecommunications industry - Less than $10,000 avg. project cost - Voice Nation is the Best Company (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/116873) ##### Arts, entertainment & music Experience Moneypenny USA (formerly VoiceNation) has garnered positive feedback from clients in the Arts, entertainment & music industry, highlighting their expertise in providing reliable communication solutions. Clients appreciate the company's responsiveness and ability to handle high call volumes, which is crucial for events and performances. Overall, Moneypenny USA (formerly VoiceNation) is recognized for its strong impact on enhancing client engagement and operational efficiency, making it a compelling choice for businesses in this sector. - 1 review for arts, entertainment & music industry - Less than $10,000 avg. project cost - Makes Employees More Productive (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/116801) ##### Construction Experience Moneypenny USA (formerly VoiceNation) has received positive feedback from clients in the Construction industry, particularly for their effective handling of after-hours calls and backup receptionist services. Clients appreciate their initial onboarding and customer service, highlighting their timely delivery of services. However, there are concerns regarding inconsistent customer service and communication after onboarding, indicating potential areas for improvement. Overall, Moneypenny USA (formerly VoiceNation) demonstrates expertise in supporting construction businesses with essential communication needs. - 1 review for construction industry - Less than $10,000 avg. project cost - Call Center Services for Water Well Drilling Company (0.5/5, May 4, 2026): Moneypenny USA (formerly VoiceNation) provided call center services for a water well drilling company. The team handled after-hours calls and served as backup receptionists. [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/454504) ##### Other industries Experience Moneypenny USA (formerly VoiceNation) has received positive feedback from clients across the Other industries sector, highlighting their adaptability and responsiveness in providing tailored call answering solutions. Clients appreciate their ability to handle large volumes of incoming calls, ensuring effective communication and client satisfaction. Many reviews emphasize Moneypenny's excellent customer service and their role in enhancing business operations by preventing missed opportunities. Overall, Moneypenny USA (formerly VoiceNation) is recognized as a reliable partner for businesses seeking professional and efficient call management. - 21 reviews for other industries industry - 10 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for Medical Staffing and Recruiting Co. (5.0/5, Apr 8, 2022): Moneypenny USA (Formerly Voicenation) provides live call answering and redirection to help their client's employees call out to any one of the company's nearly 20 facilities. They work from a script that was jointly developed.  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/2642) - Call Center Services for Nonprofit Organization (5.0/5, Feb 28, 2022): Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can contact them back promptly. [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/28160) - 24/7 Answering Services for Life Coaching Company (5.0/5, Feb 26, 2019): Moneypenny USA (formerly VoiceNation) provides 24/7 answering services so that end clients always have someone to talk to. They gather contact information and the reason for calling then immediately forward the information. [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/65183) - Answering Services for Kick-boxing Fitness Facility (4.0/5, Sep 25, 2020): A kickboxing fitness facility engages Moneypenny USA (Formerly Voicenation) to provide answering services. In addition to answering phone calls, the team records and forwards messages for the client to later address.   [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/72234) - Answering Service for B2B Medical Company (5.0/5, Mar 14, 2019): Moneypenny USA (Formerly Voice Nation) provides after-hours answering services.  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/73374) - Answering Services for Catering Company (5.0/5, Nov 26, 2019): Moneypenny USA (Formerly Voice Nation) runs a phone line for a catering concierge service. Their team handles messages and business inquiries. [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/92790) - Call Answering Service for Mental Health Company (4.5/5, Jun 6, 2020): Moneypenny USA (Formerly Voice Nation) provided live chat services for a mental health company. The team provided 24/7 customer service, answering questions from canned responses and ad-libbing where necessary.  [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/105810) - Customized Routing Works Well (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/116669) - Invaluable Service to Our Business (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/116749) - Voice Nation Helps Grow Business (4.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117167) - Missing Calls Problem Completely Solved (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117230) - Virtual Chat Service for Nonprofit (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117558) - Knowledge of Industry and 24/7 Availability (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117590) - Money Penny is a Great Source of Information (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117598) - Increased Contact With Clients (4.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117614) - Answering Services for Transportation Company (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117941) - Poorly Managed Medical Risk of Patients (3.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117997) - Reliable Autoreceptionist Answering Service (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/118256) - Answering Services for SMB (4.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/136534) - Answering Service for Medical Office (5.0/5, Jul 30, 2019): Moneypenny USA (Formerly Voice Nation) implemented automated telephone answering services to a medical office. The coverage was programmed for business hours. [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/140570) - Voice Services Solution for Renovation Business (5.0/5, Aug 6, 2019): Moneypenny USA (formerly VoiceNation) provides supplemental voice services to augment lead generation. Following guidelines, the team answers calls and collects client information in missed call messages to prioritize follow-ups. [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/143768) ##### Business services Experience Moneypenny USA (formerly VoiceNation) has received positive feedback in the Business services industry for their effective lead sorting and call answering capabilities. Clients appreciate their flexibility and the successful outcomes achieved, particularly in ensuring timely communication and filtering out non-essential calls. The overall sentiment reflects strong satisfaction with Moneypenny USA (formerly VoiceNation)'s ability to deliver results and maintain a good workflow, suggesting they are a reliable partner for businesses seeking efficient communication solutions. - 8 reviews for business services industry - 4 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for Drug Testing Company (5.0/5, Oct 15, 2020): Moneypenny USA (Formerly Voice Nation) provides call center solutions to a drug testing company. The team's main objective is to answer the client's calls and sort their leads. [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/88845) - Money Penny is Necessary and Performs Flawlessly (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/116716) - Professional and Automated Answering Services (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/116896) - Easy to Use Service (4.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/116915) - Voice Nation Has Reasonable Pricing (4.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117153) - Increased Answering Service Hours at a Reasonable Price (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117873) - Voice Nation is Always Available with Quality Representatives (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117877) - Voice Nation Increases Employee Productivity (5.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/118222) ##### Hospitality & leisure Experience Moneypenny USA (formerly VoiceNation) has garnered positive feedback from clients in the Hospitality & leisure industry, highlighting their responsive customer service and ability to enhance communication for businesses. Clients appreciate the company's expertise in handling reservations and inquiries efficiently, leading to improved guest experiences. Their tailored solutions demonstrate a strong understanding of the industry's demands, making Moneypenny USA (formerly VoiceNation) a reliable choice for businesses looking to elevate their customer interactions. - 1 review for hospitality & leisure industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Increased Clientele Since Hiring Money Penny (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117864) ##### Real estate Experience Moneypenny USA (formerly VoiceNation) has received positive feedback from clients in the real estate industry, highlighting their efficiency in answering and directing calls. Clients appreciate the professional and friendly service, which has significantly reduced missed calls and improved customer satisfaction. The ability to customize scripts and direct communication with a dedicated contact enhances their operational capability. Overall sentiment indicates that Moneypenny USA (formerly VoiceNation) is a reliable partner for real estate businesses seeking to streamline their communication processes. - 4 reviews for real estate industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Answering & Directing Calls for Real Estate Brokerage Firm (5.0/5, Mar 7, 2019): Moneypenny USA (formerly VoiceNation) provides ongoing call answering and directing services. They follow an existing script, gather information, and forward calls to the right individual or voicemail box. [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/70225) - Answering Services for Property Rental Company (4.0/5, May 17, 2017): The property rental company hired Moneypenny USA's (formerly VoiceNation) answering services to attend their clients whenever the owner or property manager were unavailable. [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/111279) - Very User Friendly , Customers Feel Taken Care Of (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117064) - Quality Answering Service for Real Estate (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117690) ##### Advertising & marketing Experience Moneypenny USA (formerly VoiceNation) has received positive feedback in the Advertising & marketing industry for its professional live answering services, which significantly improve client engagement and lead generation. Clients appreciate the quality of information provided by call handlers, highlighting the company's organization and attentiveness as key strengths. Users report reclaiming up to 60% of previously missed opportunities, demonstrating a notable impact on business growth and client relations. - 2 reviews for advertising & marketing industry - Less than $10,000 avg. project cost - Voice Nation's Performance is Great (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/116885) - Answering Services for Marketing Company (4.0/5, Jul 10, 2017): Moneypenny USA (formerly VoiceNation) receives phone calls through the main number on the firm's website. Customers are now getting a live person instead of a voice recording. They took notes and sent detailed emails back. If the contacts are coming from Voice Nation, it means they’re legitimate leads and not spam. [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/121172) ##### Education Experience Moneypenny USA (formerly VoiceNation) has received positive feedback within the Education industry, highlighting their expertise in providing reliable communication solutions. Clients appreciate their responsiveness and ability to tailor services to meet specific educational needs, enhancing operational efficiency. The overall sentiment reflects satisfaction with the company's impact on improving customer engagement and support systems, making Moneypenny USA (formerly VoiceNation) a valuable partner for educational institutions seeking effective communication strategies. - 3 reviews for education industry - Less than $10,000 avg. project cost - Automated Call Back and Voice Mail Options for Education Org (4.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/116783) - Automated Answering for Education Org (3.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117849) - User Friendly, Professional, and Reasonably Priced. (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117991) ##### Information technology Experience Moneypenny USA (formerly VoiceNation) has received positive feedback in the Information technology industry, highlighting their expertise in providing effective communication solutions. Clients appreciate their responsiveness and professionalism, which have significantly enhanced operational efficiency. The company's ability to integrate advanced technology into their services has been noted as a strength, positioning them as a reliable partner for businesses seeking to improve customer engagement and streamline processes. - 4 reviews for information technology industry - Less than $10,000 avg. project cost - Automated Answering Service Increases Revenue of Company (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117322) - Like Having a Receptionist in Your Office (4.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117566) - Voice Nation Helps With Customer Service (3.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117904) - Affordable Answering Service (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117978) ##### Manufacturing Experience Moneypenny USA (formerly VoiceNation) has received positive feedback from clients in the Manufacturing industry, highlighting their expertise in providing tailored communication solutions. Clients appreciate the company's responsiveness and ability to integrate seamlessly into existing operations. This has led to enhanced customer service and improved operational efficiency for manufacturers. Overall, Moneypenny USA (formerly VoiceNation) demonstrates a strong capacity to support and add value to businesses in the Manufacturing sector. - 3 reviews for manufacturing industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Voice Nation Helped Increase Productivity (4.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117289) - QAS is a Great and Reliable Service (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117445) - Reliable Email Answering Services (5.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117936) ##### Energy & natural resources Experience Moneypenny USA (formerly VoiceNation) has demonstrated significant expertise in the Energy & natural resources industry, as evidenced by client feedback highlighting their reliable communication and effective support. Clients appreciate their responsiveness and ability to adapt to specific needs, which contributes positively to project outcomes. Overall, the sentiment indicates that Moneypenny USA (formerly VoiceNation) is a strong candidate for businesses seeking dependable service in the Energy & natural resources sector. - 2 reviews for energy & natural resources industry - Less than $10,000 avg. project cost - QAS is the Best System (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117213) - Good Performance by Automated Answering Service (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/117922) #### 1.1 out of 5.0 rating for cost What Clients Have Said Overall feedback on Moneypenny USA (formerly VoiceNation) indicates a mixed sentiment regarding cost and value for money. While several clients praised the service's affordability—such as a medical staffing company spending approximately $300 per month—others noted unexpected charges and price increases, leading to dissatisfaction. Positive comments highlight the service's efficiency and professionalism, suggesting that the value often justifies the cost, despite some inconsistencies in service delivery over time. [Read All Reviews](https://clutch.co/profile/moneypenny-usa-formerly-voicenation?verified=true#reviews) - Less than $10,000 (41 reviews) - $10,000 to $49,000 (8 reviews) #### Completed projects in 47 cities - Melbourne, Florida (1 projects) - Miami, Florida (1 projects) - Tampa, Florida (1 projects) - Atlanta, Georgia (1 projects) - Wichita, Kansas (1 projects) - Blue Springs, Missouri (1 projects) - Chesterfield, Missouri (1 projects) - Charlotte, North Carolina (1 projects) - Concord, North Carolina (1 projects) - Greenville, North Carolina (1 projects) - High Point, North Carolina (1 projects) - Greenville, South Carolina (1 projects) - Baytown, Texas (1 projects) - Dallas, Texas (1 projects) - Friendswood, Texas (1 projects) - Frisco, Texas (1 projects) - Galveston, Texas (1 projects) - Garland, Texas (1 projects) - Nacogdoches, Texas (1 projects) - Midland, Texas (1 projects) - Hanover Park, Illinois (1 projects) - Oak Lawn, Illinois (1 projects) - Columbus, Indiana (1 projects) - Eastpointe, Michigan (1 projects) - Minneapolis, Minnesota (1 projects) - Long Branch, New Jersey (1 projects) - Staten Island, New York (1 projects) - Syracuse, New York (1 projects) - Milwaukee, Wisconsin (1 projects) - Los Angeles, California (1 projects) - San Francisco, California (1 projects) - Arvada, Colorado (1 projects) - Colorado Springs, Colorado (1 projects) - Las Vegas, Nevada (1 projects) - Phoenix, Arizona (1 projects) - Scottsdale, Arizona (1 projects) - Bismarck, North Dakota (1 projects) - Taunton, Massachusetts (1 projects) - Philadelphia, Pennsylvania (1 projects) - Pittsburgh, Pennsylvania (1 projects) - Fairburn, Georgia (1 projects) - Rockingham, North Carolina (1 projects) - Wadesboro, North Carolina (1 projects) - Etowah, Tennessee (1 projects) - Sylacauga, Alabama (1 projects) - Ocean View, Delaware (1 projects) - Harlan, Kentucky (1 projects) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/moneypenny-usa-formerly-voicenation?verified=true#reviews) --- ### [ROI CX Solutions](https://clutch.co/profile/roi-cx-solutions) #### 4.8 out of 5 star rating (4 reviews) - $50,000+ minimum project size - 1,000 - 9,999 employees - American Fork, UT #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 20% Customer Service Outsourcing - 10% Data Annotation Services - 15% Finance & Accounting Outsourcing (FAO) - 5% HR Outsourcing #### Company description ROI CX Solutions is a versatile Contact Center Services provider, excelling in Inbound and Outbound Call Center operations, Customer Support, and Phone Support. Reviews highlight their significant impact on customer satisfaction and operational efficiency, with over 80% of feedback noting improved metrics such as reduced response times and enhanced service quality. Clients frequently praise their flexibility and ability to adapt to varying needs. [Visit Website](http://roicallcentersolutions.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Accommodating Clients have expressed high satisfaction with ROI CX Solutions' accommodating nature, noting their strong flexibility in adapting to unique needs and seamless communication. One client highlighted their ability to adjust to the tech stack learning curve and provide ongoing support, enhancing the overall user experience. While there were initial setbacks, the team's willingness to adapt and meet key milestones ultimately resulted in improved operational efficiency and customer satisfaction. - Call Center Services for Software Dev Company (4.5/5, Feb 25, 2026): ROI CX Solutions’ project management has been solid overall, with strong flexibility and accommodation to our unique needs. We experienced a slight setback early on in recruiting the right talent, but that seems to be on track now that we’ve dialed in the ideal agent persona. They’ve delivered on time after the initial hiccups, meeting key milestones despite the challenges. [Read Full Review](https://clutch.co/go-to-review/roi-cx-solutions/438751) #### 3 reviews mention Call Center Services Call Center Services for Medical Marijuana Co 4.5/5 — ROI CX Solutions manages a medical marijuana company's call center. They handle inbound calls from patients and make outbound reminder calls. The team also provides weekly reports and trains their staff. - 1 of 3 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/roi-cx-solutions/430414) #### Experience in 4 industries ROI CX Solutions has demonstrated expertise across several industries, including retail, medical, hospitality & leisure, and consumer products & services. Clients praised their responsiveness, professionalism, and ability to enhance operational efficiency. In retail, they excelled in issue resolution and communication. In medical, they improved patient experience and call handling metrics. In hospitality, they showcased flexibility and cost management, while in consumer products, they significantly reduced response times and elevated customer satisfaction. Overall, their strengths align well with organizations seeking effective support solutions in these sectors. [Read All Reviews](https://clutch.co/profile/roi-cx-solutions?verified=true#reviews) ##### Hospitality & leisure Experience ROI CX Solutions has demonstrated significant expertise in the Hospitality & Leisure industry, particularly in optimizing staffing and reducing costs for their clients. Their impressive flexibility and commitment to meeting client needs contribute positively to project outcomes, as noted by the Director of a hospitality firm. The consistent delivery of new hires and effective communication further solidifies their strength in providing value within this sector, making them a strong candidate for businesses seeking reliable support. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Staffing & Call Center Services for Event Company (5.0/5, Jan 16, 2026): ROI CX Solutions provided staffing and call center services for an event company. The team's goals were to support inbound interactions to lower costs and add flexibility for the client. [Read Full Review](https://clutch.co/go-to-review/roi-cx-solutions/430409) ##### Retail Experience ROI CX Solutions has received positive feedback from clients in the Retail industry, particularly in terms of their ability to assess and prioritize support tickets effectively. Clients like Kendra Scott appreciate the company's strong communication and project management capabilities, noting timely responses and a culture fit. Their expertise has led to improved issue resolution and trust, indicating a strong impact on their clients' operations. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Jewelry Retailer (5.0/5, Jan 19, 2026): ROI CX Solutions provides ongoing customer support services for a jewelry retailer. The team is responsible for assessing tickets, setting priorities, resolving issues, and escalating them when necessary. [Read Full Review](https://clutch.co/go-to-review/roi-cx-solutions/430758) #### Completed projects in 3 cities - Austin, Texas (1 projects) - Dallas, Texas (1 projects) - Shiner, United States (1 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/roi-cx-solutions?verified=true#reviews) --- ### [Specialty Answering Service](https://clutch.co/profile/specialty-answering-service) #### 4.7 out of 5 star rating (50 reviews) - 10 - 49 employees - King of Prussia, PA #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 50% Call Center Services - 20% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description Specialty Answering Service is a provider of Contact Center Services, including Inbound and Outbound Call Center solutions. The company is praised for its responsiveness and project management capabilities, delivering services on time and efficiently. Approximately 90% of reviews highlight their value for cost and call handling expertise, though 20% note a need for improved communication skills among some staff members. [Visit Website](http://www.specialtyansweringservice.net/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Flexible Clients consistently highlight the flexibility of Specialty Answering Service (SAS) in adapting to their specific needs. One client noted the ease of editing call scripts through the admin portal, showcasing a tailored approach. The ongoing support from their account representative was also appreciated, as it ensured the client remained informed about new features. Overall, the sentiment regarding flexibility is overwhelmingly positive, with clients feeling that SAS is a true partner in their business operations. - Call Center Services for Insurance Company (5.0/5, Jul 12, 2023): I am continually impressed with the courteousness of the operators, the ease of getting my questions answered, and the flexibility that the SAS admin portal gives me. Any issues I've encountered have been easily addressed by tweaking the call scripts to make sure the operators know what to say. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/215964) #### Experience in 15 industries Specialty Answering Service has demonstrated expertise across various industries, including real estate, automotive, financial services, and healthcare. Clients commend their responsiveness, effective communication, and ability to handle after-hours operations, enhancing customer engagement and operational efficiency. Overall sentiment is positive, particularly in real estate and automotive sectors, where their services have led to improved lead management and client communication. Their strong performance in customer service suggests they are well-suited for businesses seeking reliable answering solutions. [Read All Reviews](https://clutch.co/profile/specialty-answering-service?verified=true#reviews) ##### Other industries Experience Specialty Answering Service has received positive feedback from clients in the Other industries sector, highlighting their responsiveness and effective communication. Clients appreciate the company's ability to manage overflow calls and provide after-hours support, significantly improving operational efficiency. Strengths include quality service delivery and a user-friendly approach to managing scripts and call handling. While some reviews suggested areas for improvement, overall sentiment indicates that Specialty Answering Service is a reliable partner for businesses seeking enhanced call management solutions. - 17 reviews for other industries industry - 9 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Scheduling & FAQ Support for Public Benefit Corporation (5.0/5, Jan 20, 2021): Specialty Answering Service provides scheduling and FAQ support for a public benefit corporation. The team handles registration and scheduling for COVID-19 testing and answers phonecall-directed  FAQs. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/41349) - Answering Services for R&D Defense Contractor (5.0/5, Feb 19, 2019): Specialty Answering Services answered calls and forwarded messages to the appropriate internal parties using an email system. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/61628) - SAS is Efficient, Friendly and Upbeat (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/116863) - Specialty Answering Service Saved Us Millions (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/117421) - SAS Increases Productivity and Improves Customer Service (2.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/117469) - Good 24/7 Service (4.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/117954) - Good Computer Intregation (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/118012) - Answering Services for Mental Health Therapy Practice (4.5/5, Jul 10, 2020): Specialty Answering Service provides call center services for a mental health therapy practice. The team is responsible for answering all incoming calls. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/133398) - Year-Round Answering Services for Business Firm (5.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/136666) - Anwering Services for Consumer Product Industry Firm (3.5/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/136882) - Call Center for Truck Leasing Company (4.5/5, Jul 31, 2019): Specialty Answering Service offered call center services for a trucking company to help address after-hours calls.  [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/141229) - After-Hours Answering Service for Trucking Company (3.5/5, Dec 29, 2020): Specialty Answering Service provides after-hours call center services for a trucking company. The team works on answering emergency calls from drivers after business hours.  [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/147020) - Call Center Services for Exterior Remodeling Company (5.0/5, Apr 28, 2023): Specialty Answering Service provides after-hours call center services for an exterior remodeling company. The team is responsible for answering phone calls during non-business hours. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/198122) - Call Center Services for Family Medicine Practice (4.5/5, Mar 7, 2024): Specialty Answering Service provides call center services for a family medicine practice. The team is tasked with handling after-hour calls and forwarding them to the client's team. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/274150) - Outsourced Customer Service for Veterinary Clinic (5.0/5, Apr 18, 2024): Specialty Answering Service provides ongoing outsourced customer services for a veterinary clinic. The team is responsible for screening, message taking, and customer support. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/283354) - Call Center Services for Yard Ramp Co (5.0/5, Oct 14, 2024): Specialty Answering Service provides live receptionist services for a yard ramp company. The team has been responsible for the live receptionist scripting, employee phone systems, and computer applications. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/322286) - Call Center Services for Construction Company (5.0/5, Nov 26, 2025): Specialty Answering Service provides call center services for a construction company. The team is responsible for answering calls and taking messages for the client. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/422281) ##### Real estate Experience Specialty Answering Service has received positive feedback from clients in the real estate industry, highlighting their expertise in handling incoming calls and filtering leads effectively. Clients appreciate the responsive support and efficient communication, which enhance their operational efficiency. The professionalism of the staff and their ability to provide tailored solutions have been especially noted, making Specialty Answering Service a strong candidate for real estate businesses seeking reliable answering services. - 2 reviews for real estate industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - After-Hours Call Services for Property Management Co. (5.0/5, Oct 2, 2020): Specialty Answering Service identified and resolved call routing issues for a multi-tenant commercial real estate company. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/78073) - Call Center Services for Real Estate Company (5.0/5, Jul 31, 2025): Specialty Answering Service provides call center services for a real estate company. The team handles incoming calls from various marketing initiatives, gathers information, and filters calls for the client. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/394746) ##### Automotive Experience Specialty Answering Service has demonstrated strong capabilities in the Automotive industry, particularly in providing effective customer support solutions. Clients have praised their responsiveness and the ability to customize operator scripts, ensuring alignment with specific brand voices. The company’s 24/7 availability has significantly improved client engagement and reduced operational costs for businesses like towing services and EV chargers, making them a reliable partner for Automotive companies seeking scalable communication solutions. - 2 reviews for automotive industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Outsourced Customer Service for Vehicle Charger Manufacturer (5.0/5, Nov 12, 2024): Specialty Answering Service provides outsourced customer support services for an electrical vehicle charger manufacturer. The team is responsible for handling the client's inbound customer calls 24/7. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/330191) - Call Center Services for Towing Company (5.0/5, Apr 2, 2025): Specialty Answering Service provides ongoing call center services for a towing company. The team is responsible for answering phone calls and asking customers the client's required questions. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/364403) ##### Consumer products & services Experience Specialty Answering Service demonstrates strong expertise in the Consumer products & services industry, particularly in enhancing customer support operations. Clients appreciate their automation solutions and effective call routing systems, which allow businesses to outsource significant portions of their customer service. Feedback highlights the company's responsiveness and timely delivery, emphasizing excellent value for pricing. Overall, Specialty Answering Service is seen as a reliable partner for businesses seeking to improve customer engagement and operational efficiency within the sector. - 1 review for consumer products & services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Material Handling Equipment Co (5.0/5, Nov 18, 2024): Specialty Answering Service provides call center services for a material handling equipment company. The team has provided operators to answer calls for the client and set up an automated call routing system. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/331927) ##### Financial services Experience Specialty Answering Service has received positive feedback from clients in the Financial services industry, highlighting their expertise in handling after-hours calls and providing robust call scripting support. Clients commend the company's attentive customer service, transparent billing practices, and the effectiveness of their communication tools. Overall, Specialty Answering Service is recognized as a valuable partner that enhances operational efficiency for financial service providers, making them a suitable choice for businesses seeking reliable call management solutions. - 4 reviews for financial services industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Freed Up Billing Time for the Company (4.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/118216) - Call Center Services for Financial Services Company (5.0/5, Sep 28, 2022): Specialty Answering Service provides ongoing call center services for a financial services firm. Their main task is to handle incoming and outgoing calls on a regular basis. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/160097) - Call Center Services for Insurance Company (5.0/5, Jul 12, 2023): Specialty Answering Service has provided call center services for an insurance company. The team has helped with after-hours calls and built the call script. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/215964) - Call Center Services for Tax Consulting Firm (5.0/5, Aug 5, 2024): Specialty Answering Service provided call center services for a tax consulting firm. The tasks included answering calls outside the client's working hours, updating scripts, and sending information. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/305186) ##### Telecommunications Experience Specialty Answering Service has garnered positive feedback in the Telecommunications industry for its effective call answering and routing capabilities, enabling clients to present a professional front. Clients appreciate their alignment with business values, budget-friendly pricing, and the ability to customize services. The seamless integration of their services enhances operational efficiency, allowing businesses to manage leads and prospects effectively. Overall, Specialty Answering Service is seen as a reliable partner for businesses seeking to elevate their telecommunications functions. - 1 review for telecommunications industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Telecommunications Company (5.0/5, Oct 23, 2023): Specialty Answering Service provides ongoing call center services for a telecommunications company. The team handles the routing of calls to team members for sales, support, and more. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/243375) ##### Business services Experience Specialty Answering Service has garnered positive feedback in the Business services industry for its exceptional customer service and responsiveness. Clients commend the company for effectively managing after-hours calls and ensuring timely communication through various channels. Their expertise in handling urgent inquiries and prioritizing messages has led to reduced voicemail hangups and enhanced operational efficiency. Overall, Specialty Answering Service is viewed as a reliable partner capable of significantly impacting business operations through its comprehensive answering services. - 3 reviews for business services industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Call Support for Business Service Firm (5.0/5, Dec 27, 2019): Specialty Answering Service provides after-hours answering services for a business service provider. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/109411) - Answering Service for Property Management Company (5.0/5, Jul 23, 2020): Specialty Answering Service offers after-hours call answering services for a property management company. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/143741) - Call Center Services for Writing Services Company (5.0/5, Apr 12, 2023): A professional writing company hired Specialty Answering Service for their call center services. The team is responsible for answering and resolving customer issues through email and text. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/194114) ##### Legal Experience Specialty Answering Service has received positive feedback from clients in the Legal industry, emphasizing its expertise in providing seamless answering and calendaring services. Clients appreciate the significant value added to their operations, enabling better lead conversion while minimizing interruptions. The service allows law firms to maintain a professional image without the overhead of a full-time receptionist. Overall, clients express satisfaction with the responsiveness and adaptability of Specialty Answering Service, making it a suitable choice for legal practices seeking efficient call management. - 2 reviews for legal industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Answering & Calendar Services for Law Firm (5.0/5, Apr 10, 2020): A law firm hired Specialty Answering Services to answer phones. They provide answering and calendaring services. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/56410) - Call Center Services for Law Firm (5.0/5, Jan 21, 2020): To reduce the administrative burden of responding to phone calls, Specialty Answering Service served as a virtual secretary. They answered every call and transferred legitimate inquiries to the right resource. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/122196) ##### Utilities Experience Specialty Answering Service demonstrates significant expertise in the Utilities industry, particularly in providing emergency phone answering services. Clients appreciate their quick response times and professionalism, highlighting the company's ability to adapt to specific needs and maintain excellent communication. Feedback indicates a strong confidence in their service, with clients noting successful implementation and effective collaboration. Overall, Specialty Answering Service is well-regarded for enhancing customer service operations in the Utilities sector. - 2 reviews for utilities industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Answering Service Support for Municipal Water Utility (5.0/5, Oct 23, 2019): Specialty Answering Service provided call answering services for a municipal water utility so they could answer emergencies during off-hours.  [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/70698) - Customer Support for Utilities Company (5.0/5, Jul 2, 2019): Specialty Answering Service provides customer service associates and phone answering services. Working during the night and on holidays and weekends, their staff ensures 24/7 coverage. This review was updated by the client on July 23, 2019. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/126532) ##### Advertising & marketing Experience Specialty Answering Service has received positive feedback from clients in the Advertising & marketing industry for their reliable and cost-effective answering services. Clients appreciate the company's 24/7 availability, which significantly enhances their operational efficiency by ensuring all calls are answered promptly. The seamless communication and lack of delays between teams further underscore Specialty Answering Service's strengths, making it a strong contender for businesses seeking dependable support in the Advertising & marketing sector. - 1 review for advertising & marketing industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Answering Services for SMM Agency (5.0/5, Sep 17, 2019): Specialty Answering Service provides answering services for a social media marketing (SMM) agency. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/47310) ##### Information technology Experience Specialty Answering Service has received positive feedback from clients in the Information technology industry, highlighting their expertise in automating inbound call flows. Clients appreciate their attentive and professional approach, which contributes to effective communication and operational efficiency. The company is praised for maintaining high service levels over time, indicating reliability and consistency in performance. Overall, Specialty Answering Service is well-positioned to support businesses in the Information technology sector looking for dependable call management solutions. - 2 reviews for information technology industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for IT Firm (5.0/5, Sep 17, 2019): Specialty Answering Service worked on scripted inbound call flows for an IT services company.  [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/46503) - Customers are Impressed with SAS (5.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/117971) ##### Hospitality & leisure Experience Specialty Answering Service has received critical feedback from clients in the Hospitality & leisure industry, particularly regarding their call handling and adherence to scripts. Clients have reported unprofessional conduct, prolonged hold times, and inconsistent billing practices, leading to customer dissatisfaction and a negative impact on their businesses. Overall, the feedback suggests that potential clients in the Hospitality & leisure industry should carefully consider these issues before engaging with Specialty Answering Service. - 1 review for hospitality & leisure industry - Less than $10,000 avg. project cost - Answering Services for Residential & Commercial Cleaning Firm (0.5/5, Apr 9, 2018): Specialty Answering Service was contracted to provide answering services for customers calling to schedule or reschedule appointments during a four-month engagement.   [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/66725) ##### Manufacturing Experience Specialty Answering Service has received positive feedback from clients in the Manufacturing industry for its effective call handling and dispatch services, significantly reducing operational costs. Clients report substantial savings in manhours and enhanced communication efficiency, allowing them to focus on core business activities. Strengths highlighted include professionalism, courteous customer service, and adaptability to specific business needs. Overall, Specialty Answering Service is viewed as a valuable partner for manufacturing companies seeking to optimize their inbound call management and increase profitability. - 3 reviews for manufacturing industry - 2 reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost - IVR and Call Answering Services for Manufacturing Company (4.5/5, Dec 24, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/37138) - Delivery Tracking & Order Processing for Food Manufacturer (5.0/5, Aug 11, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/136623) - Inbound Appointment Scheduling for Food Product Producer (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/146642) ##### Arts, entertainment & music Experience Specialty Answering Service has received positive feedback from clients in the Arts, entertainment & music industry, highlighting their expertise in providing tailored communication solutions. Clients appreciate their responsiveness and ability to manage high call volumes, which significantly enhances operational efficiency. The company's strengths lie in its dedicated support and understanding of industry-specific needs, making it a valuable partner for businesses seeking reliable answering services in this dynamic sector. - 2 reviews for arts, entertainment & music industry - Less than $10,000 avg. project cost - Great Live Answering Service (3.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/117329) - Good Performance and Information For Our Callers (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/118227) #### 3.7 out of 5.0 rating for cost What Clients Have Said Clients generally express satisfaction with the value provided by Specialty Answering Service, noting that their pricing aligns well with budgetary constraints. Feedback highlights the company's responsiveness and quality of service, with one client stating, "their pricing fit our budget and they offered good value for the cost." Another remarked on the "excellent value for the pricing." However, there are mentions of occasional dissatisfaction with specific staff performance, indicating a need for consistent training. Overall, the sentiment is positive regarding cost-effectiveness. [Read All Reviews](https://clutch.co/profile/specialty-answering-service?verified=true#reviews) - Less than $10,000 (30 reviews) - $10,000 to $49,000 (3 reviews) - $10,000,000 + (3 reviews) - $200,000 to $999,999 (2 reviews) #### Completed projects in 2 countries - Canada (1 projects) - United States (42 projects) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/specialty-answering-service?verified=true#reviews) --- ### [Remote Team Solutions](https://clutch.co/profile/remote-team-solutions) #### 5 out of 5 star rating (23 reviews) - 250 - 999 employees - Torreón, Mexico #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Employer of Record (EOR) Services - 10% Finance & Accounting Outsourcing (FAO) - 10% Recruitment Process Outsourcing - 10% IT Staff Augmentation - 30% Staffing #### Company description Remote Team Solutions provides comprehensive Contact Center Services, specializing in Customer Support and Call Handling. The company is praised for its responsiveness and ability to seamlessly integrate as a part of their clients' teams. Reviewers emphasize Remote Team Solutions' effective project management and cost-effectiveness, with approximately 90% positive feedback. Some noted potential improvement in ramp-up times, but overall satisfaction is high. [Visit Website](https://remoteteamsolutions.com/your-office-in-mexico/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-third-party-verification) #### Knowledgeable Clients consistently praise Remote Team Solutions for their knowledgeable approach to recruitment. One client noted, "we trust their work because they’re responsive and knowledgeable," highlighting the team's expertise in identifying the right candidates. The collaborative nature of their communication and efficiency further reinforces their knowledgeable reputation. Overall, the sentiment is highly positive, with clients expressing satisfaction and confidence in their capabilities. - Recruitment Solutions for Real Estate Company (5.0/5, Oct 18, 2021): I worked with many recruiters in the past and I got frustrated when I didn’t like the first couple of candidates that came through. However, with Remote Team Solutions, it’s different — we trust their work because they’re responsive and knowledgeable. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/38491) #### 1 review mentions Call Center Services Call Center Services for Pest Control Company 5.0/5 — A pest control company hired Remote Team Solutions to handle their customer support efforts. Their responsibilities include answering our phone calls and responding to customer concerns and needs. - 1 of 1 Call Center Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/3038) #### Experience in 9 industries Remote Team Solutions has demonstrated strong expertise across various industries, including Insurance, Legal, Advertising & Marketing, IT Services, and Real Estate. Clients commend their responsiveness, quality of service, and ability to meet specific operational needs, such as policy issuance in insurance and recruitment in IT. Overall sentiment is highly positive, highlighting their effective project management and team integration, making them a valuable partner for businesses seeking reliable support in customer service, recruitment, and operational efficiency. [Read All Reviews](https://clutch.co/profile/remote-team-solutions?verified=true#reviews) ##### Insurance Experience Remote Team Solutions has demonstrated strong expertise in the Insurance industry, particularly in policy issuance for Texas Specialty Underwriters Inc. Clients commend their timely delivery and effective project management, which has significantly improved operational efficiency. The collaborative approach allows clients to manage their teams while receiving essential support, highlighting Remote Team Solutions' strengths in responsiveness and quality service. Overall sentiment indicates reliability and value, making them a suitable partner for businesses seeking to enhance their insurance operations. - 1 review for insurance industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Insurance Agency (5.0/5, Mar 20, 2026): Remote Team Solutions provides staff augmentation services for an insurance agency. The team helps the client issue policies and works under the client's management. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/444379) ##### Legal Experience Remote Team Solutions has received positive feedback from clients in the Legal industry, notably law firms and immigration attorneys, highlighting their expertise in providing high-quality virtual and executive assistants. Clients commend the professionalism, organization, and effective communication that the assistants bring, significantly easing workload and enhancing client relations management. The overall sentiment reflects satisfaction with timely project delivery and the quality of work, making Remote Team Solutions a strong candidate for legal businesses seeking reliable support. - 2 reviews for legal industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Executive Assistant Recruitment for Immigration Attorney (5.0/5, Apr 9, 2021): Remote Team Solutions provided hiring services to an immigration attorney. The team was initially tasked with the recruitment of an executive assistant to help the client organize work-related information. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/120951) - Virtual Assistant Support for Law Firm (4.5/5, May 27, 2025): Remote Team Solutions provided a virtual assistant for a law firm. The assistant was tasked with supporting the client's operations. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/377649) ##### Other Industry Experience Remote Team Solutions demonstrates strong expertise in customer care outsourcing within the Other Industry sector, evidenced by improved customer retention and satisfaction ratings. Clients commend their project management, accountability, and timely delivery, noting a culture of professionalism and integrity. The measurable success includes increased profitability and reduced call handling times. Their ability to align with client values and needs positions them as a compelling choice for businesses seeking effective solutions in customer service. - 1 review for other industry industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Pest Control Co (5.0/5, May 21, 2025): Remote Team Solutions provides customer support services for a pest control company. The team has handled digital and voice communication and identified customer concerns. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/376112) ##### Construction Experience Remote Team Solutions has demonstrated significant expertise in the construction industry, particularly in MEP construction recruitment. Clients appreciate the company's ability to enhance manpower while reducing costs, with one client noting a 30% increase in recruitment efficiency and substantial savings. The firm is praised for its responsiveness, strong alignment with client values, and exceptional service delivery, indicating a reliable partner for businesses seeking to strengthen their recruitment strategy in the construction sector. - 1 review for construction industry - 1 review is 5 stars - Unknown avg. project cost - Recruiting Services for Construction Company (5.0/5, May 6, 2024): Remote Team Solutions provided recruiting services for a construction company. They hired four specialists for the client, including a senior-level recruiter with native-level English. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/286814) ##### Human Resources Experience Remote Team Solutions has received positive feedback from clients in the Human Resources industry, particularly for their expertise in sourcing and employing candidates compliantly across borders. Clients appreciate their timely communication, professionalism, and effective project management, which resulted in successful hires that fit well within teams. Their ability to navigate complex hiring requirements in Mexico has been highlighted as a significant strength, positioning them as a reliable partner for businesses seeking HR solutions. - 1 review for human resources industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Outsourcing & Recruitment for HR Company (5.0/5, Nov 17, 2023): An HR company hired Remote Team Solutions for outsourcing and recruitment. Based on the client's job specs, the team sourced the client with candidates for outsourcing tasks remotely. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/250321) ##### Media Experience Remote Team Solutions has received positive feedback from clients in the Media industry, highlighting their expertise in staffing and design. One CEO praised their team for being responsive, helpful, and going above and beyond to ensure client satisfaction. The overall sentiment reflects strong project management skills and timely deliveries, making them a reliable partner for Media companies seeking to enhance their capabilities. - 1 review for media industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for Media Company (5.0/5, Nov 8, 2023): Remote Team Solutions has provided staff augmentation services for a media company. The team has furnished the client with a dedicated design staff. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/248209) ##### Advertising & marketing Experience Remote Team Solutions has garnered positive feedback in the Advertising & Marketing industry for their exceptional recruitment services. Clients commend their deep understanding of specific needs, meticulous candidate vetting, and strong alignment with company culture. Their commitment to timely communication and personalized support enhances the hiring process, making it efficient and effective. Overall, clients express high satisfaction with the quality of talent provided, indicating Remote Team Solutions as a valuable partner for organizations seeking to enhance their remote teams. - 3 reviews for advertising & marketing industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Developer Recruitment Services for Marketing Agency (5.0/5, Oct 7, 2021): Picking up from the previous vendor, Remote Team Solutions was recruited by a marketing agency to find a full-time developer for them.  [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/28628) - Staff Augmentation for Strategic Digital Agency (5.0/5, Nov 30, 2022): Remote Team Solutions provides staff augmentation services for a strategic digital agency. The client was looking for WordPress web developers and visual designers with experience in web design. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/169656) - Remote Employee Recruitment for Digital Mktg & Web Dev Co (5.0/5, Aug 10, 2023): Remote Team Solutions provided HR services for digital marketing and web development company. The team was responsible for recruiting and managing an executive assistant as a remote employee for the client. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/224415) ##### Retail Experience Remote Team Solutions has received positive feedback from retail clients, particularly for their expertise in team expansion and support. One client highlighted their effective staffing solutions, starting with an executive assistant and evolving to include sales and marketing roles, which significantly aided their growth. The firm's proactive approach to challenges and commitment to client needs have been noted as key strengths, making them a reliable partner for retailers seeking to optimize operations and enhance logistics. - 1 review for retail industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO Services for Handicraft Store (5.0/5, Aug 24, 2022): Remote Team Solutions provides BPO services to help a handicraft store manage their artisans and logistics in Mexico. They've deployed an executive assistant, customer service agent, and digital marketer. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/155317) ##### Business services Experience Remote Team Solutions demonstrates strong expertise in handling labor law compliance and customer care within the Business services industry. Clients commend their ability to navigate complex regulations in Mexico, ensuring legal compliance while providing cost-effective hiring solutions. The company's organized project management and responsive communication contribute positively to client experiences, enhancing productivity and customer retention. Overall, their strengths in labor law and customer support make them a compelling choice for businesses seeking reliable partnerships. - 2 reviews for business services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Pest Control Company (5.0/5, Apr 23, 2022): A pest control company hired Remote Team Solutions to handle their customer support efforts. Their responsibilities include answering our phone calls and responding to customer concerns and needs. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/3038) - Recruitment Services for HR Consulting Firm (5.0/5, Aug 18, 2022): Remote Team Solutions provides recruitment services for an HR consulting firm. They are tasked with building a remote team specialized in Mexican Labor Law to keep the company operations running. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/154666) ##### Real estate Experience Remote Team Solutions has demonstrated significant expertise in the real estate industry, particularly in recruitment and data processing. Clients have praised their responsiveness, collaborative nature, and ability to effectively fill specialized roles, enhancing operational efficiency. Their services have resulted in substantial cost savings and streamlined processes for businesses managing large portfolios, making them a reliable partner for real estate firms seeking to optimize human resources and operational workflows. - 2 reviews for real estate industry - 2 reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost - Data Entry, Processing and Invoicing for Real Estate company (5.0/5, Aug 27, 2019): Remote Team Solutions provides outsourced data entry and HR support for over 50,000 properties on an ongoing basis. Additionally, they update the website, provide invoices, and bids on services as needed for properties. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/32924) - Recruitment Solutions for Real Estate Company (5.0/5, Oct 18, 2021): Remote Team Solutions is providing recruitment services to a real estate firm. So far, they've helped the client hire a customer success manager. They now continue to help the client fill two more positions. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/38491) ##### Food & Beverages Experience Remote Team Solutions has demonstrated strong expertise in the Food & Beverages industry, particularly through their work with a winery to enhance brand identity and e-commerce capabilities. Clients highlighted their effective project management, responsiveness, and comprehensive solutions including website development and marketing services. The engagement reportedly yielded significant results in a short time frame, indicating their potential impact. Overall, their commitment to client needs and proactive approach positions them as a suitable partner for businesses in the Food & Beverages sector. - 1 review for food & beverages industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - App & Web Development for Winery (5.0/5, Dec 28, 2020): Remote Team Solutions developed an e-commerce website and app for a winery. Their team also assisted with the client’s brand identity, videos, marketing, and trademarking. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/146297) ##### Software Experience Remote Team Solutions (RTS) has received positive feedback in the software industry for its strong recruitment processes and responsiveness to client needs. Clients highlighted RTS's ability to understand cultural fit and candidate qualifications, leading to successful hires with high retention rates. Their proactive approach and commitment to client objectives were particularly noted, with many clients expressing trust and satisfaction in their partnership. This expertise in sourcing and managing tech talent makes RTS a compelling choice for businesses seeking to scale their software teams effectively. - 4 reviews for software industry - 4 reviews are 5 stars - Less than $10,000 avg. project cost - Recruitment Services for Property Management Platform (5.0/5, Aug 31, 2021): A property management platform hired Remote Team Solutions to offer recruiting services for their remote team in Mexico. The vendor runs the initial screening and testing of their candidates. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/121563) - Local Recruitment Services for Retail Tech Software Company (5.0/5, Oct 23, 2022): Remote Team Solutions aided a retail tech software company's local recruitment needs. They filled a staffing gap and provided all necessary legal paperwork up to onboarding to support the client's requirements. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/163516) - Technical Position Recruitment for Hyperscale Data Company (5.0/5, Jan 24, 2024): A hyperscale data company has hired Remote Team Solutions to provide recruitment services. The team is entrusted to find a candidate to fill a critical, highly technical position. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/263883) - Staff Aug & Utility Mgmt Services for Utility Mgmt Co (5.0/5, Sep 4, 2025): Remote Team Solutions provides utility management, staff augmentation, and customer support services for a utility management company. The team's tasks include activating accounts, uploading, and paying bills. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/403148) ##### IT Services Experience Remote Team Solutions has received positive feedback in the IT Services industry for their efficient offshore IT resources and strong communication skills. Clients appreciate their cost-effective solutions and the high quality of candidate profiles provided. The vendor has demonstrated expertise in streamlining processes, facilitating effective coordination, and enhancing productivity for clients. Overall, the sentiment is favorable, indicating that Remote Team Solutions is a viable option for businesses seeking reliable IT support. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Personal Assistant Recruitment for IT Offshoring Company (5.0/5, Dec 28, 2020): Remote Team Solutions was tasked with sourcing candidates for an IT company's personal assistant role. Currently, the team's services have been extended to the client's HR department. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/146316) #### 5.0 out of 5.0 rating for cost What Clients Have Said The overall sentiment regarding cost and value for money at Remote Team Solutions is highly positive. Clients consistently highlight the company's affordability and the high quality of service received. For instance, one client noted they chose RTS for their 'good value for cost,' and another emphasized that their total costs were significantly reduced while maintaining quality. Additionally, many clients expressed satisfaction with the results achieved, indicating that the value provided far exceeded their expectations. [Read All Reviews](https://clutch.co/profile/remote-team-solutions?verified=true#reviews) - $10,000 to $49,000 (9 reviews) - Less than $10,000 (3 reviews) - $50,000 to $199,999 (2 reviews) - $1,000,000 to $9,999,999 (1 reviews) --- ### [Appointment Setter Online](https://clutch.co/profile/appointment-setter-online) #### 5 out of 5 star rating (54 reviews) - $1,000+ minimum project size - 1,000 - 9,999 employees - New York, NY #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 20% Call Center Services - 55% Sales Outsourcing #### Company description Appointment Setter Online is a professional Call Center Services company specializing in outbound lead generation, appointment scheduling, and telephonic support. The reviews reflect a 100% positive feedback rate, highlighting their professionalism, consistent project management, and ability to deliver qualified appointments. Approximately 80% of reviewers praised their persistence and adaptability in aligning with client needs. [Visit Website](https://appointmentsetteronline.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Receptive Clients have expressed high satisfaction with Appointment Setter Online's receptive approach, noting their ability to listen and adapt to changing priorities effectively. One client highlighted how the team quickly adjusted their methods for following up on leads, enhancing communication and ensuring timely delivery of services. Overall, the sentiment reflects appreciation for their responsiveness and willingness to accommodate client needs, with minor suggestions for improvement being overshadowed by the value delivered. #### 19 reviews mention Call Center Services Customer Services & Sales Outsourcing for Resume Writing Co 5.0/5 — A resume company has hired Appointment Setter Online to manage their calls, chats, and emails. The team has also made outbound calls and answered the inquiries. Currently, they answer calls in the evenings. - 18 of 19 Call Center Services reviews are 5 stars - 2 new reviews for Call Center Services in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/380554) #### Experience in 15 industries Appointment Setter Online has demonstrated expertise across various industries, including Electric, Education, Automotive, Legal, and Construction. Clients highlighted their strengths in lead qualification, appointment setting, and tailored communication, resulting in improved conversions and efficiency. Overall sentiment is positive, with particular praise for their adaptability and understanding of industry-specific needs. Their impact is notably strong in sectors like Education and Automotive, making them a suitable choice for clients seeking effective appointment setting solutions. [Read All Reviews](https://clutch.co/profile/appointment-setter-online?verified=true#reviews) ##### Construction Experience Clients in the Construction industry consistently praise Appointment Setter Online for their expertise in lead generation and appointment setting. The company demonstrates a strong ability to understand client needs, resulting in high-quality leads and increased project bookings. Reviewers highlight their effective communication, professionalism, and adaptability, contributing to significant business growth. Overall, the sentiment is overwhelmingly positive, suggesting that Appointment Setter Online is a reliable partner for businesses looking to enhance their client outreach and conversion rates. - 4 reviews for construction industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Appointment Setting Services for Garage Repair Services Co (5.0/5, Oct 30, 2025): Appointment Setter Online provides appointment setting services for a garage repair services company. The team handles 50% of outbound calls and runs ads for inbound leads who submit inquiries. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/416815) - Back Office Outsourcing for Construction Company (5.0/5, Dec 19, 2025): Appointment Setter Online provided appointment-setting services for a construction company. The team was responsible for lead generation, managing outreach campaigns, and scheduling appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/426690) - Appointment Setting Services for Renovation & Flooring Co (5.0/5, Dec 20, 2025): Appointment Setter Online provided appointment-setting services for a renovation and flooring company. The team handled lead outreach, initial contact with prospects, follow-ups, and scheduled appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/426799) - Appointment Setting Services for Renovation Company (5.0/5, Dec 20, 2025): Appointment Setter Online provided appointment-setting services for a renovation company. The team reached out to prospects and potential customers, managed follow-ups, and scheduled appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/426805) ##### Agriculture Experience The company has demonstrated strong expertise in the Agriculture industry, particularly in enhancing lead generation and appointment setting for tree care and landscaping services. Clients commend their organized project management, responsiveness, and effective communication, which led to increased consultations and improved sales efficiency. Overall sentiment reflects satisfaction with their service quality, making them a suitable partner for businesses in the Agriculture sector looking to optimize operations and customer engagement. - 1 review for agriculture industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Appointment Setting for Tree Care & Landscaping Co (5.0/5, Dec 22, 2025): Appointment Setter Online provided outbound and inbound calling support, lead outreach, and qualified appointment scheduling for a tree care and landscaping company. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/427025) ##### Electric Experience Appointment Setter Online demonstrated significant expertise in the Electric industry by effectively managing lead qualification and appointment scheduling for PA Electrical Commissioning. Clients praised the team's structured process, clear communication, and ability to understand technical service needs. The positive impact on lead conversion rates and time savings for internal teams highlights their strengths in enhancing operational efficiency. Overall, their alignment with industry values and commitment to delivering relevant leads positions them as a strong partner for businesses in the Electric sector. - 1 review for electric industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Lead Gen/Appointment Setting for Electrical Commissioning Co (5.0/5, Mar 27, 2026): Appointment Setter Online provided lead qualification and appointment-setting services for an electrical commissioning company. The team was responsible for outreach, inquiries, and calendar scheduling. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/446088) ##### Financial services Experience Appointment Setter Online has demonstrated strong expertise in the Financial services industry, particularly in lead generation and appointment setting. Clients commend their proactive approach, effective communication, and consistent project management, resulting in improved lead quality and conversion rates. Their ability to maintain professional interactions and follow-ups has positively impacted client pipelines. Overall, the company is viewed as a dependable partner for businesses seeking to enhance their client acquisition strategies in the Financial services sector. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation & Appointment-Setting Services for HVAC Co (5.0/5, Mar 27, 2026): Appointment Setter Online provided lead generation and appointment-setting services for an HVAC company. The team managed outreach campaigns, contacted potential clients, and scheduled appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/446093) ##### Consumer products & services Experience Appointment Setter Online has demonstrated significant expertise in the Consumer Products & Services industry through their effective appointment scheduling and customer outreach capabilities. Clients, such as Jolly Appliance, report increased bookings and improved revenue thanks to their reliable services. The team's professionalism, quick response times, and thorough understanding of client needs have resulted in positive feedback, indicating they are a strong fit for businesses seeking to enhance customer engagement and operational efficiency. - 2 reviews for consumer products & services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Locksmith Services Company (5.0/5, Jul 9, 2025): Appointment Setter Online provides call center services for a locksmith services company. The team gathers details and schedules appointments on the client's calendar and CRM for the nearest specialist. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/388806) - Call Center & Sales Outsourcing for Appliance Repair Company (5.0/5, Nov 24, 2025): Appointment Setter Online provided outbound call services for an appliance repair company. The team handled customer outreach, follow-up calls, appointment scheduling, and generating qualified leads. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/421726) ##### Software Experience Appointment Setter Online has demonstrated strong expertise in the Software industry, particularly in supporting companies like Backendz Software with tailored outreach and customer engagement. Clients highlight their detail-oriented management, effective training on complex programming languages, and responsive service. Overall, the sentiment is positive, with customers expressing satisfaction regarding the company's ability to learn and adapt to specific client needs, making them a valuable partner for IT firms seeking reliable appointment-setting solutions. - 1 review for software industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Software Dev Co (5.0/5, Jun 10, 2025): Appointment Setter Online provides cold calling and phone support services for a software development company. The team has used HubSpot and PhoneBurner to manage outreach and receive calls. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/380919) ##### Dental Experience Appointment Setter Online has demonstrated significant expertise in the Dental industry, as evidenced by a 40%-46% increase in appointment setting for a dental services provider. Clients commend their punctuality, professionalism, and responsiveness, noting they consistently exceed KPIs. The seamless integration with CRM systems enhances operational efficiency. Overall, their strong performance and client satisfaction suggest they are a valuable partner for businesses seeking to boost customer engagement and appointment scheduling in the Dental sector. - 1 review for dental industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Appointment Setting for Dental Services Company (5.0/5, Aug 14, 2025): Appointment Setter Online provides appointment-setting services for a dental services provider. They contact leads and customers through the client's CRM and Google Sheets. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/398347) ##### Roofing Experience Appointment Setter Online has demonstrated significant expertise in the roofing industry, as evidenced by client feedback highlighting their effective appointment-setting capabilities. Clients report an increase in booked appointments and a high conversion rate of leads, attributing these successes to the team's thorough training and understanding of the roofing business. Their proactive communication and efficient onboarding process further enhance their value. Overall, potential clients in the roofing sector can expect a knowledgeable and impactful partnership. - 1 review for roofing industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Appointment Setting for Roofing Co (5.0/5, Jul 9, 2025): A roofing company has hired Appointment Setter Online for appointment-setting services. The team has called leads and reached out to them via email. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/388851) ##### Business services Experience Appointment Setter Online has received positive feedback within the Business services industry, particularly from cleaning and appliance repair companies. Clients commend their responsiveness, cost-effectiveness, and ability to significantly increase booking volumes and reduce missed leads. Their project management is noted as smooth and professional, with timely communication and adaptations to specific client needs. Overall, they are viewed as a strong partner for businesses seeking efficient appointment-setting solutions. - 2 reviews for business services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Appointment Setting Services for Cleaning Company (5.0/5, Jun 23, 2025): Appointment Setter Online provides appointment-setting services for a cleaning services company. The team contacts leads and books appointments. They also manage the dispatching of the technicians for the jobs. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/384388) - Appointment Setting for Appliance Repair Company (5.0/5, Dec 6, 2025): Appointment Setter Online provided appointment-setting services for an appliance repair company. The team scheduled and confirmed service appointments, as well as sent reminders to reduce no-shows. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/424038) ##### Research Experience Appointment Setter Online has demonstrated strong expertise in managing client inquiries and appointment setting within the Research industry. Clients have praised their ability to handle high volumes of leads efficiently, achieving a lead conversion rate exceeding 90%. Their team is noted for quick learning and effective communication, which significantly contributes to operational success. Overall, the company is viewed positively for its focused approach and cost-effective services, making it a suitable partner for businesses needing reliable appointment setting support. - 1 review for research industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Services & Sales Outsourcing for Resume Writing Co (5.0/5, Jun 9, 2025): A resume company has hired Appointment Setter Online to manage their calls, chats, and emails. The team has also made outbound calls and answered the inquiries. Currently, they answer calls in the evenings. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/380554) ##### Publishing Experience Appointment Setter Online demonstrates notable expertise in the Publishing industry, particularly in sales support and outreach for authors. Clients commend their effective communication and adaptability, which foster improved connections with bookstores and readers. The company’s courteous approach towards authors and its ability to enhance online visibility are highlighted strengths. However, some feedback suggests that more targeted outreach to specific genres could further optimize outcomes, making them a suitable partner for authors seeking growth in their market presence. - 1 review for publishing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sales Support Services for Book Author (5.0/5, Apr 11, 2025): Appointment Setter Online provided sales support services for a book author. The team was responsible for marketing the client's books to potential readers and retailers through outreach and sales calls. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/366639) ##### Non-profit Experience Clients in the Non-profit sector commend Appointment Setter Online for their professionalism, responsiveness, and personalized approach to outreach. Their expertise in improving donor engagement and scheduling has led to significant increases in meetings and pledges, demonstrating a clear impact on fundraising efforts. The company’s commitment to understanding the mission of their clients and aligning outreach strategies with organizational values has been particularly noted, making them a strong candidate for non-profit organizations seeking effective partnership. - 2 reviews for non-profit industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Nonprofit Organization (5.0/5, Nov 29, 2025): Appointment Setter Online provided call center services for a nonprofit organization. The team handled end-to-end outreach, including contacting potential donors, scheduling meetings and follow-up calls. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/422728) - Call Center Services for Nonprofit Organization (5.0/5, Dec 17, 2025): Appointment Setter Online provided call center services for a nonprofit organization. The team managed outreach to leads, followed up with inquiries, qualified prospects, and scheduled appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/426213) ##### Medical Experience Appointment Setter Online has demonstrated strong expertise in the Medical industry, notably enhancing customer service for clients like Oppenheimer Plastic Surgery. They have successfully improved call resolution, customer satisfaction, and booking rates by 30%-40%. Clients commend their efficient project management and timely delivery, reflecting their commitment to quality service. Overall, the positive feedback indicates that Appointment Setter Online is a reliable partner for medical businesses seeking to optimize customer engagement. - 1 review for medical industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Plastic Surgery Company (5.0/5, Sep 3, 2025): Appointment Setter Online provides customer service outsourcing for a plastic surgery company. The team has built their product knowledge based on the client's training and offers phone and live chat support. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/403122) ##### Advertising & marketing Experience Appointment Setter Online has received positive feedback in the Advertising & Marketing industry for their expertise in B2B appointment setting and sales conversion. Clients report a significant increase in sales and qualified appointments, with one noting a 68.7% rise in appointment settings. The team's professionalism, quick adaptability, and effective communication have been highlighted as strengths. Overall, the sentiment is highly favorable, making them a strong candidate for businesses looking to enhance their marketing efforts and sales pipeline. - 5 reviews for advertising & marketing industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Appointment Setting & Sales Outsourcing for Publishing Co (5.0/5, Jul 4, 2025): Appointment Setter Online provides sales outsourcing and appointment setting services for a publishing company. The team generates leads using the client's scripts and product details to improve revenue. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/387522) - Social Media Mktg & Sales Outsourcing for Marketing Agency (5.0/5, Jul 8, 2025): Appointment Setter Online provided appointment setting and sales outsourcing services for a marketing agency. The team set up phone calls with leads via LinkedIn and social media platforms and closed sales.  [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/388465) - Call Center Services for Marketing Agency (5.0/5, Jul 14, 2025): A marketing agency has hired Appointment Setter Online to conduct cold calls. The team is responsible for calling leads, answering queries, and filling out forms using the client's CRM system. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/389855) - Appointment Setting & Sales Outsourcing for Marketing Agency (4.5/5, Aug 5, 2025): Appointment Setter Online provides B2B appointment-setting services for a marketing company. The team helps the client close sales using email, chat, and phone calls. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/395821) - Call Center Services for Marketing Company (5.0/5, Dec 3, 2025): Appointment Setter Online was hired by a marketing company to manage their appointment-setting process. The team was responsible for prospect research, outreach, lead qualification, and follow-ups. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/423267) ##### Nonprofit Experience The feedback from clients in the Nonprofit sector highlights Appointment Setter Online's expertise in lead generation and appointment-setting, particularly for organizations like early childhood education consultancies. Clients commend their organized project management, responsiveness, and adaptability to feedback, resulting in increased booked appointments and improved sales pipelines. Overall, the sentiment is highly positive, positioning Appointment Setter Online as a strong fit for nonprofit organizations seeking effective outreach solutions. - 1 review for nonprofit industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Early Education Company (5.0/5, Dec 6, 2025): Appointment Setter Online provided lead generation services for an early education company. The team identified and contacted potential leads, conducted initial qualification, and scheduled discovery calls. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/424032) ##### Home Services Experience Appointment Setter Online excels in the Home Services industry, providing targeted appointment setting and sales coaching. Clients appreciate their budget-friendly pricing and specialized approach, with representatives trained to connect effectively based on regional accents. The owner of Garage Pro USA highlights their exceptional project management, timely delivery, and seamless communication. Overall, the positive sentiment indicates that Appointment Setter Online is a reliable partner for businesses seeking to enhance their sales and customer engagement in the Home Services sector. - 1 review for home services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Appointment Setting & Sales Closing for Home Services Co (5.0/5, Aug 18, 2025): Appointment Setter Online provides appointment-setting services for a home services company. The team provides appointment setters and a closer who work on calls, text messages, and emails. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/399160) ##### Legal Experience Appointment Setter Online has demonstrated significant expertise in the Legal industry by effectively managing appointment scheduling and lead qualification for law firms. Clients report a marked increase in booked consultations and lead quality, allowing legal teams to focus on their core responsibilities. Their professionalism and timely communication have been particularly praised, making them a suitable choice for legal firms seeking to enhance operational efficiency and client engagement. - 2 reviews for legal industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center & Sales Outsourcing Services for Law Firm (5.0/5, Sep 3, 2025): Appointment Setter Online provides appointment scheduling and sales closing services for a law firm. The team has created scripts and trained their resources, delivering details about interested end customers. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/403085) - Back Office Outsourcing for Law Firm (5.0/5, Feb 3, 2026): Appointment Setter Online provided back-office support for a law firm. The team screened potential clients, scheduled qualified appointments, and followed up on inbound and outbound leads. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/433672) ##### Automotive Experience Feedback from automotive industry clients highlights Appointment Setter Online's expertise in lead generation and appointment setting, particularly in towing, detailing, and truck repair services. Clients commend their ability to deliver high-quality, qualified leads, resulting in increased appointment bookings and improved conversion rates. The company's organized project management and responsive communication further enhance their reputation. Overall, clients express satisfaction with the services provided, indicating that Appointment Setter Online is a strong contender for businesses seeking growth in the automotive sector. - 3 reviews for automotive industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Auto Detailing Company (5.0/5, Dec 18, 2025): Appointment Setter Online provided appointment-setting services for an auto detailing company. The team reached out to inquiries, qualified interested clients, scheduled appointments, and followed up on leads. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/426392) - Back Office Outsourcing for Towing Company (5.0/5, Feb 2, 2026): Appointment Setter Online provided back-office support for a towing company. Their team handled outreach, qualified prospects, and scheduled appointments with potential customers. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/433427) - Back Office Outsourcing for Truck Repair Company (5.0/5, Mar 26, 2026): Appointment Setter Online provided lead generation and appointment-setting services for a truck repair company. The team reached out to potential clients, qualified leads, and scheduled appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/445589) ##### Education Experience Clients in the Education industry commend Appointment Setter Online for their expertise in lead generation and appointment setting, which significantly enhanced enrollment opportunities. Reviews highlight their organized project management, responsiveness, and ability to understand client needs, resulting in improved conversion rates and effective communication. Overall sentiment is overwhelmingly positive, with clients appreciating the value they bring in streamlining outreach processes, allowing educators to focus on teaching. - 3 reviews for education industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Online Education Platform (5.0/5, Dec 15, 2025): Appointment Setter Online offers appointment-setting services for an online education platform. The team reaches out to leads and potential clients through calls and messages to schedule appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/425544) - Call Center Services for Online Education Company (5.0/5, Dec 16, 2025): Appointment Setter Online provided call center services for an online education company. The team reached out to potential leads, followed up with inquiries, qualified prospects, and scheduled appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/425974) - Back Office Outsourcing for Childcare Center (5.0/5, Mar 26, 2026): Appointment Setter Online provided lead generation and appointment-setting services for a childcare center. The team contacted potential clients, qualified leads, scheduled tours, and handled follow-ups. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/445591) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Appointment Setter Online for their exceptional value for money and competitive pricing. Multiple testimonials highlight the company's ability to deliver qualified leads and efficiently manage appointments, resulting in improved conversion rates. For instance, one client noted a 40% increase in qualified appointments, while another mentioned a significant rise in scheduled consultations. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, with many clients indicating they received more than they paid for. [Read All Reviews](https://clutch.co/profile/appointment-setter-online?verified=true#reviews) - $10,000 to $49,000 (24 reviews) - $50,000 to $199,999 (8 reviews) - Less than $10,000 (1 reviews) - $200,000 to $999,999 (1 reviews) --- ### [Significo](https://clutch.co/profile/significo) #### 5 out of 5 star rating (6 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 50 - 249 employees - Zagreb, Croatia #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 40% Call Center Services - 40% CRM Consulting and SI - 10% Customer Service Outsourcing #### Company description Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs. [Visit Website](https://www.significo.hr/en/) #### Reliable Clients consistently describe Significo as impressively fast and reliable, noting that all agreed-upon tasks were executed seamlessly. One client highlighted their responsiveness to needs, stating that Significo adapts continuously to new requests. This reliability fosters client satisfaction, as demonstrated by increased customer loyalty and reduced waiting times. Overall, the sentiment reflects a strong endorsement of Significo's dependable service and commitment to client success. - Customer Support Services for Oil & Gas Company (5.0/5, Feb 15, 2024): They are impressively fast and reliable. Everything we agreed on was executed fast and seamless. They covered all of the aspects required and are continuously adapting to our new requests. [Read Full Review](https://clutch.co/go-to-review/significo/269143) #### 3 reviews mention Call Center Services Call Center Services for Automotive Services Company 5.0/5 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. - 3 of 3 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/significo/385359) #### Experience in 2 industries Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries. [Read All Reviews](https://clutch.co/profile/significo?verified=true#reviews) ##### Automotive Experience Significo demonstrates strong expertise in the Automotive industry, particularly in customer support and after-sales services. Clients appreciate their timely project management and consistent communication, which have led to measurable improvements in customer satisfaction and increased sales. The company is recognized for its value-driven approach and alignment with client values, making it a suitable partner for automotive businesses seeking to enhance customer engagement and operational efficiency. - 2 reviews for automotive industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Support Services for Car Dealer (5.0/5, Dec 6, 2023): Significo provides customer support services to a car dealer. They communicate general information about the client's products and services to end clients and forward information for second-level services. [Read Full Review](https://clutch.co/go-to-review/significo/254316) - Call Center Services for Automotive Services Company (5.0/5, Jun 26, 2025): Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. [Read Full Review](https://clutch.co/go-to-review/significo/385359) ##### Energy & natural resources Experience Significo has demonstrated strong expertise in the Energy & Natural Resources sector, particularly in enhancing customer care for INA d.d. Their commitment to seamless service, rapid adaptability, and emphasis on customer satisfaction has led to measurable improvements in loyalty program engagement and reduced response times. Clients appreciate Significo's reliability, passion, and alignment with company values, suggesting they are well-suited for businesses seeking to optimize customer experience in this industry. - 1 review for energy & natural resources industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support Services for Oil & Gas Company (5.0/5, Feb 15, 2024): Significo provides customer support services for an oil and gas company's users through email and phone. The team processes inquiries, provides users with information, and exchanges and allocates coupons. [Read Full Review](https://clutch.co/go-to-review/significo/269143) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency. [Read All Reviews](https://clutch.co/profile/significo?verified=true#reviews) - Less than $10,000 (1 reviews) - $50,000 to $199,999 (1 reviews) --- ### [Select VoiceCom](https://clutch.co/profile/select-voicecom) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Cebu City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing - 10% IT Staff Augmentation #### Company description Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients. [Visit Website](https://selectvoicecom.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Personable The feedback reflects a highly positive sentiment regarding Select VoiceCom's personable approach. Clients appreciate their personalized interactions, noting they are 'very easy to speak to' and honor their commitments. One client highlighted their openness to change and responsiveness, stating the team is 'extremely well organized and communicative,' often responding within 24 hours. Overall, the reviews emphasize Select VoiceCom's alignment with client values and their commitment to fostering strong relationships. - Recruitment Services for Financial Services Company (4.5/5, Oct 17, 2025): We have found SVC an extremely well organized and communicative team. They respond within 24 hours and have been very open to suggestions, needs, or requests to make the process work for everyone involved. We love their personalized approach, very easy to speak to, honor what they say they are going to do and are open minded to change. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/414242) #### 4 reviews mention Call Center Services Call Center Services for Third-Party Management Company 4.5/5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. - 2 of 4 Call Center Services reviews are 5 stars - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/select-voicecom/349696) #### Experience in 7 industries Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength. [Read All Reviews](https://clutch.co/profile/select-voicecom?verified=true#reviews) ##### Media Experience Select VoiceCom has garnered positive feedback from clients in the Media industry, highlighting their expertise in lead conversion and revenue growth. A portrait photography studio reported a significant increase in annual sales from $4M to $8M due to SVC's effective project management and skilled sales team. Clients praise their reliability, timely delivery, and commitment to building a strong team culture, making them a suitable partner for businesses seeking to enhance their media operations. - 1 review for media industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Back Office & Sales Outsourcing for Photography Studio (5.0/5, Feb 7, 2025): Select VoiceCom has partnered with a photography studio to move their bookings department from Australia to the Philippines. They've built a team of salespeople who could convert leads into clients. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/350162) ##### Business services Experience Select VoiceCom has garnered positive feedback within the Business services industry, particularly for their effectiveness in enhancing call quality and customer service for clients in management roles. Clients appreciate their culture fit, open communication, and the strong partnership developed throughout the project. Measurable outcomes, such as improved close rates, highlight their expertise and the significant impact they have on client growth and satisfaction, making them a suitable choice for businesses seeking reliable support. - 1 review for business services industry - $10,000 – $49,000 avg. project cost - Call Center Services for Third-Party Management Company (4.5/5, Feb 6, 2025): Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/349696) ##### Advertising & marketing Experience Select VoiceCom demonstrates strong expertise in the Advertising & Marketing industry, particularly in lead generation and client acquisition. Clients appreciate their detail-oriented approach, agile project management, and commitment to understanding campaign goals. The positive feedback emphasizes their alignment with client values and past successful collaborations, making them a reliable choice for businesses seeking effective marketing solutions. - 1 review for advertising & marketing industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for MarTech Company (5.0/5, Jan 19, 2025): Select VoiceCom provides call center services for a marketing technology company. They're tasked with calling over over 1,000 local businesses daily on the client's behalf to promote their products and services. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/344266) ##### Pharmaceuticals Experience Select VoiceCom has demonstrated expertise in the Pharmaceuticals industry, particularly in patient recruitment and health information collection for clinical research trials. Clients appreciate their attentive project management, adherence to processes, and efficiency in delivering measurable outcomes, such as successfully randomized patients. The overall sentiment reflects strong satisfaction with their ability to meet project goals, making them a favorable choice for businesses seeking reliable support in the Pharmaceuticals sector. - 1 review for pharmaceuticals industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Recruitment Services for Clinical Research Company (5.0/5, Jan 13, 2025): Select VoiceCom provides patient recruitment services for a clinical research company. The team receives leads, enters them into the CTMS, contacts patients, completes their profiles, and schedules them. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/342752) ##### Other industries Experience Select VoiceCom demonstrates significant expertise in the Other industries sector, providing tailored customer service and sales support. Their partnership with AdvisoryCloud resulted in a 35% increase in customer satisfaction and a 40% reduction in response times, highlighting their impactful contributions. Clients commend their reliable project management, consistent training, and effective communication, reinforcing Select VoiceCom as a strong contender for businesses seeking robust support in customer engagement and sales strategies. - 1 review for other industries industry - $1,000,000 – $9,999,999 avg. project cost - Call Center Services for Advisory Platform (4.5/5, Jan 13, 2025): Select VoiceCom provides call center services for an advisory platform. The team handles inbound and outbound calls, email, chat, data entry into Salesforce, and other voice and non-voice office tasks. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/342744) ##### Legal Experience Select VoiceCom has received positive feedback from clients in the Legal industry, particularly for their expertise in legal screening and intake processes. Their strengths include high accuracy in lead verification, effective quality control measures, and a proactive approach to problem-solving. Clients report improved efficiency in case processing and exceptional project management, showcasing their ability to adapt to client needs. Overall, their commitment to delivering tailored, comprehensive solutions positions them as a strong partner for law firms seeking reliable support. - 1 review for legal industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Back Office & Customer Service Outsourcing for Law Firm (5.0/5, Jan 8, 2025): Select VoiceCom provides back office and customer service outsourcing for a law firm. The team is responsible for lead verification, QC, data management, legal intake, and case administration. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/341661) ##### Financial services Experience Select VoiceCom has received positive feedback from clients in the Financial Services industry, emphasizing their expertise in customer service and talent management. Clients appreciate their high standards for security and quality, responsiveness, and personalized approach. Successful outcomes include the effective hiring and training of customer service teams and marketing talent, demonstrating Select VoiceCom's ability to align with the specific needs of financial services companies. Overall, the sentiment is highly favorable, indicating a strong fit for businesses in this sector. - 2 reviews for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Recruiting for Financial Services Co (5.0/5, Jan 13, 2025): Select VoiceCom provided outsourced recruitment services for a financial services company. The team helped the client hire and train a team of customer service agents. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/342740) - Recruitment Services for Financial Services Company (4.5/5, Oct 17, 2025): Select VoiceCom provides recruitment services for a financial services company. The team has sourced, hired, and managed marketing and analytics professionals. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/414242) #### 4.6 out of 5.0 rating for cost What Clients Have Said Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs. [Read All Reviews](https://clutch.co/profile/select-voicecom?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (2 reviews) - $1,000,000 to $9,999,999 (2 reviews) - $200,000 to $999,999 (1 reviews) --- ### [Top Customer Service](https://clutch.co/profile/top-customer-service) #### 5 out of 5 star rating (68 reviews) - $1,000+ minimum project size - 250 - 999 employees - Brooklyn, NY #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Content Moderation Services - 55% Customer Service Outsourcing - 15% Data Annotation Services #### Company description Top Customer Service specializes in Contact Center Services, offering inbound call handling and Customer Support Services. Reviews highlight their professionalism, with 100% of clients appreciating their efficient communication and consistent representation of client brands. Their AI-assisted systems enhance call handling, with significant improvements in response times and client satisfaction reported across all reviews. [Visit Website](https://bpo.topcustomerservice.com/) #### Great project management The reviews reflect a strong sentiment regarding the project management capabilities of Top Customer Service. Clients consistently praised their excellent communication, timely delivery, and responsiveness to needs. For instance, one client noted, 'The project management was organized and reliable,' while another highlighted, 'They communicated clearly, provided updates, and handled customer requests promptly.' Overall, clients felt well-supported and appreciated the professionalism exhibited throughout their projects. - Customer Support & VA Services for Consulting Company (5.0/5, Dec 10, 2025): Project management was excellent. Tasks were delivered on time, and often ahead of schedule. Their team maintained regular communication and gave updates whenever needed. They showed flexibility when priorities shifted and were quick to respond whenever we had urgent requests. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/424868) - Customer Support for Tree Care & Landscaping Company (5.0/5, Dec 22, 2025): Project management was excellent they delivered what was promised on schedule and were quick to adapt to our feedback. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/427028) - Customer Service Outsourcing for Towing Company (5.0/5, Dec 22, 2025): Their project management was organized and reliable. Deliverables were completed on time, and the team responded quickly and professionally to all of our needs. Communication was clear, and they were always ready to make adjustments based on our feedback. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/427036) - Customer Service Outsourcing for Daycare Center (5.0/5, Feb 16, 2026): The project management was excellent. Top Customer Service kept us updated regularly and delivered all services on schedule. They communicated well and adapted quickly to our needs. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/436647) - Customer Support for Truck Repair & Maintenance Company (5.0/5, Feb 16, 2026): The project management was strong. Top Customer Service delivered all aspects of the support services on schedule and kept communication clear from start to finish. They were responsive and easy to work with. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/436655) #### 12 reviews mention Call Center Services Call Center Services for eCommerce Products Brand 5.0/5 — Top Customer Service provided customer support services for an eCommerce products brand. Their tasks included handling order inquiries, live chat, returns processing, and post-purchase support. - 12 of 12 Call Center Services reviews are 5 stars - 7 new reviews for Call Center Services in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/top-customer-service/387737) #### Very responsive Top Customer Service is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 3 countries - Canada (13 projects) - France (1 projects) - United States (18 projects) This provider is available in 35 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 20 languages: - English - Spanish - Arabic - Hindi - Russian - Japanese - German - Javanese - Korean - French - Turkish - Italian - Ukrainian - Kannada - Romanian - Maithili - Hebrew - Estonian - Finnish - Swedish [View Reviews](https://clutch.co/profile/top-customer-service?verified=true#reviews) --- ### [Innovature: AI-Driven Outsourcing Partner](https://clutch.co/profile/innovature-ai-driven-outsourcing-partner) #### 4.8 out of 5 star rating (5 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Ho Chi Minh City, Vietnam #### Services Provided - Allocation of Expertise by Percentage - 30% Accounting - 15% BI & Big Data Consulting & SI - 10% Back Office Outsourcing - 10% Call Center Services - 20% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 5% Video Production #### Company description Innovature Consulting Company Limited provides services including inbound and outbound call center operations, bookkeeping, and financial planning. The overall feedback highlights their responsiveness, adaptability, and alignment with clients' budgets and cultural expectations. Clients appreciate their ability to meet deadlines and manage communications effectively. [Visit Website](https://innovatureinc.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=clutch-organic) #### Reasonable pricing Clients consistently highlight Innovature Consulting Company Limited's reasonable pricing as a significant advantage. One client noted that their pricing fit their budget and offered great value for the cost, while another emphasized the cost-effectiveness and quality delivered by the Innovature team. Overall, the sentiment surrounding pricing is highly positive, with clients appreciating the affordability and value aligned with their project needs. - Content Editing for Global Marketing Services Provider (4.5/5, Jul 4, 2023): The project is completed on time, though some require a few revisions but that is totally acceptable. Responsive, great value for money. None. Overall, I was pleased with the results of our engagement. [Read Full Review](https://clutch.co/go-to-review/innovature-ai-driven-outsourcing-partner/213582) - Customer Service Outsourcing for Insurance Company (5.0/5, Sep 17, 2024): Cost-effectiveness and quality are brought to our company by using the Innovature team. Yes, the Innovature team delivered as promised very effectively and with cost savings. [Read Full Review](https://clutch.co/go-to-review/innovature-ai-driven-outsourcing-partner/315069) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Innovature for their competitive pricing and overall value for money. One review highlighted that the pricing fit the client's budget while delivering cost savings and quality service. Another client noted the excellent value for the cost, emphasizing responsiveness and effective communication. Overall, the sentiment reflects satisfaction with Innovature's affordability and the quality of services provided, reinforcing their reputation as a cost-effective outsourcing partner. [Read All Reviews](https://clutch.co/profile/innovature-ai-driven-outsourcing-partner?verified=true#reviews) - Less than $10,000 (2 reviews) - $10,000 to $49,000 (1 reviews) #### Very responsive Innovature: AI-Driven Outsourcing Partner is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 2 countries - Malaysia (1 projects) - United States (2 projects) This provider is available in 5 time zones: - Central Standard Time (CST) - Pacific Standard Time (PST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Singapore Standard Time (SGT) This provider is fluent in 7 languages: - English - French - Japanese - Korean - Mandarin - Spanish - Vietnamese [View Reviews](https://clutch.co/profile/innovature-ai-driven-outsourcing-partner?verified=true#reviews) --- ### [ContactPoint 360](https://clutch.co/profile/contactpoint-360) #### 4.8 out of 5 star rating (6 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 1,000 - 9,999 employees - Montréal, Canada #### Services Provided - Allocation of Expertise by Percentage - 19% Back Office Outsourcing - 41% Call Center Services - 29% Customer Service Outsourcing - 11% Sales Outsourcing #### Company description ContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out. [Visit Website](https://contactpoint360.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Detail-oriented Clients consistently highlight ContactPoint 360's detail-oriented approach, noting their professionalism and commitment to customer success. One client emphasized their 'attention to detail' and responsiveness during project management, which contributed to improved customer satisfaction scores and consistent service quality. The leadership's support and the team's organization were also praised, reinforcing the overall positive sentiment regarding the company's meticulousness in handling tasks and implementing feedback efficiently. - Call Center Services for Marketing Agency (5.0/5, Nov 12, 2025): Their project management team was responsive, well-organized, and consistently met deadlines. They were always open to feedback and quick to implement changes. The professionalism, attention to detail, and commitment to customer success were impressive. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/419269) #### Experience in 3 industries ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations. [Read All Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews) ##### Advertising & marketing Experience ContactPoint360 has received positive feedback in the Advertising & marketing industry for its exceptional service and commitment to enhancing customer experiences. Clients commend their expertise in scaling support operations while maintaining quality, demonstrated through improved response times and customer satisfaction scores. The professionalism, organized project management, and responsiveness of the team have been highlighted as significant strengths. Overall, ContactPoint360 appears to be a strong fit for businesses seeking reliable outsourcing solutions in the Advertising & marketing sector. - 3 reviews for advertising & marketing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back-Office & Customer Support Outsourcing for CX Firm (4.0/5, Sep 12, 2025): ContactPoint360 provides a CX firm with inbound and outbound customer support, including managing chat and email queries, training new agents, and running QA. They also offer back-office support for data entry. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/405342) - Call Center Services for Marketing Agency (5.0/5, Nov 12, 2025): ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office tasks. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/419269) - Customer Support & Call Center Services for SEO Company (4.5/5, Dec 29, 2025): ContactPoint 360 provides customer support, back office, and call center services for an SEO company. The team handles inbound and outbound calls, email and chat support, and select back-office operations. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/427688) ##### Automotive Experience ContactPoint 360 demonstrates strong expertise in the Automotive industry, particularly in enhancing customer support operations for fleet management. Clients highlight their effective management of customer interactions, responsiveness, and commitment to quality, which fostered positive feedback and improved support metrics. Their ability to integrate seamlessly with internal processes positions them as a valuable partner for businesses seeking reliable operational support in the Automotive sector. - 1 review for automotive industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support/Back-Office Services for Data Solutions Co (5.0/5, Jan 13, 2026): ContactPoint 360 manages customer phone, email, and live chat support for a vehicle data solutions company. The team is also responsible for back-office tasks, agent training, and performance reporting. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/429756) ##### Consumer products & services Experience ContactPoint 360 demonstrates strong expertise in enhancing customer support for the Consumer products & services industry. Clients praise their efficient communication management, adaptability, and reliable project execution, resulting in improved response times and customer satisfaction. Their alignment with client values and budget considerations reinforces their strengths. Overall, ContactPoint 360 is viewed positively, making them a compelling choice for businesses seeking to optimize customer interactions and operational efficiency. - 1 review for consumer products & services industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office/Customer Service Outsourcing for Software Dev Co (5.0/5, Jan 12, 2026): ContactPoint 360 provides back-office and customer service outsourcing for a software development company. The team handles customer inquiries via phone, email, and chat, and assists with operational tasks. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/429518) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution. [Read All Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews) - Less than $10,000 (2 reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 5 countries - Armenia (1 projects) - Canada (1 projects) - Costa Rica (1 projects) - Czech Republic (1 projects) - Estonia (1 projects) This provider is available in 38 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews) --- ### [The Hour - Back Office and Virtual Assistant Services](https://clutch.co/profile/hour-back-office-virtual-assistant-services) #### 5 out of 5 star rating (28 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Great Neck Plaza, NY #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 10% Call Center Services - 20% Customer Service Outsourcing - 5% Document Digitization & Management - 10% Finance & Accounting Outsourcing (FAO) - 5% HR Consulting #### Company description The Hour - Back Office and Virtual Assistant Services is a back-office support company that provides virtual assistant services, specializing in accounting, mortgage processing, insurance, and e-commerce operations. With a consistent record of meeting deadlines and delivering high-quality work, 100% of reviews praise their reliability, proactive communication, and attention to detail. Their services have resulted in improved accuracy, efficiency, and reduced workload for clients across various industries. [Visit Website](https://thehour.co/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Easy to work with Clients consistently highlight The Hour - Back Office and Virtual Assistant Services as easy and enjoyable to work with. One client noted their team delivers on time and fosters a collaborative environment, making them feel as though they are in the same office. Another client emphasized their professionalism and flexibility, which enhances the partnership experience. Overall, the sentiment reflects a strong appreciation for the company's approachable nature and effective communication. - BPO Services for AI -Sourcing Automation Platform (5.0/5, Aug 26, 2022): They are professional, flexible, and very easy to work with. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/155699) - Back-Office Support for Insurance & Employee Benefits Firm (5.0/5, Mar 23, 2026): They deliver everything on time and are easy and fun to work with. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/444890) #### Experience in 9 industries The Hour - Back Office and Virtual Assistant Services has demonstrated expertise across various industries including Insurance, Information Technology, Financial Services, eCommerce, Advertising & Marketing, and Business Services. Clients commend their reliability, responsiveness, and the ability to enhance operational efficiency, particularly in insurance-related tasks such as quoting and policy administration. Overall, feedback reflects a highly positive sentiment, with clients noting the provider's strong communication skills and adaptability, making them a suitable partner for firms seeking operational support. [Read All Reviews](https://clutch.co/profile/hour-back-office-virtual-assistant-services?verified=true#reviews) ##### Advertising & marketing Experience The Hour - Back Office and Virtual Assistant Services demonstrates notable expertise in the Advertising & Marketing sector, particularly in influencer marketing and data-driven strategies. Clients commend their accountability, efficiency, and responsiveness, which significantly enhance workflow optimization and CRM management. Positive feedback highlights measurable improvements in operational smoothness and timely project delivery, making them a strong candidate for businesses seeking reliable support in their marketing initiatives. - 1 review for advertising & marketing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - CRM Mgmt & Workflow Optimization for Digital Mktg Agency (5.0/5, Apr 20, 2026): The Hour - Back Office and Virtual Assistant Services provides CRM management and workflow optimization support for a digital marketing firm. They handle backend operations and data management. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/451502) ##### Pharmaceuticals Experience The Hour - Back Office and Virtual Assistant Services is highly regarded in the Pharmaceuticals industry, particularly for its expertise in life science recruitment. Clients appreciate their proactive approach, effective communication, and alignment with company values. The team's ability to deliver on time and within budget has been noted as a significant strength. Overall, the positive sentiment reflects their capacity to enhance operational efficiency and support the growth of businesses within the Pharmaceuticals sector. - 1 review for pharmaceuticals industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back Office Support for Life Sciences Recruiting Co (5.0/5, Jul 7, 2025): The Hour - Back Office and Virtual Assistant Services provides back office support for a life sciences recruiting company. The team has built a database of candidates and clients and supports outreach tasks. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/388046) ##### Human Resources Experience The Hour - Back Office and Virtual Assistant Services has received positive feedback from clients in the Human Resources sector, highlighting their expertise in recruitment and operational efficiency. Clients commend their responsiveness, project management skills, and ability to enhance candidate engagement through data-driven approaches. Their adaptability and strong communication foster a collaborative environment, making them a valuable partner for HR needs. Overall, potential clients in the HR industry can expect effective support tailored to their specific requirements. - 4 reviews for human resources industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Recruitment Services for Technical Recruitment Firm (5.0/5, Aug 8, 2022): The Hour was hired by a technical recruitment firm to source and recruit candidates to help them scale their end clients' teams.  They've helped build out and iterate on the client's recruitment processes. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/153150) - Operational & Customer Support for Human Resources Company (5.0/5, Apr 2, 2025): The Hour - Back Office and Virtual Assistant Services provides operational and end customer support for a human resources company. The team manages inquiries and assists with account setups and job postings. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/364451) - Staff Augmentation for Software Company (4.5/5, Jul 3, 2025): The Hour - Back Office and Virtual Assistant Services provides staff augmentation for an HCM software company. The team assists with project management, recruitment, administrative tasks, and reports. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/387150) - App Management & Support for HR Solutions Firm (5.0/5, Jul 6, 2025): The Hour - Back Office and Virtual Assistant Services provides email marketing services for an HR solutions firm. The team manages email campaigns, analyzes performance data, and optimizes outreach strategies. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/387735) ##### Real estate Experience The Hour - Back Office and Virtual Assistant Services has demonstrated expertise in the real estate sector through effective CRM management, graphic design, and project management. Clients praise their attention to detail, structured approach, and ability to enhance property visualization with high-quality floor plans and aerial maps. Overall, feedback reflects high satisfaction, with clients noting improved client follow-ups and engaging presentation materials. Their organized and responsive service model positions them as a reliable partner for real estate professionals seeking support. - 1 review for real estate industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Architectural Design & CRM Consulting for Real Estate Co (5.0/5, Feb 14, 2025): A real estate company has hired The Hour - Back Office and Virtual Assistant Services for CRM management and graphic and architectural design. The team has been responsible for designs like custom floor plans. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/352145) ##### Software Experience The Hour - Back Office and Virtual Assistant Services has received positive feedback from clients in the Software industry, highlighting their flexibility, professionalism, and effective collaboration. Clients appreciate their strategic approach to recruitment, focusing on aptitude and attitude, which has resulted in successful expansion of Customer Success teams. Their responsiveness and integration with tools like Office 365 and Zendesk enhance operational efficiency. Overall, they are seen as a reliable partner for companies seeking to enhance engagement and support in the Software sector. - 1 review for software industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO Services for AI -Sourcing Automation Platform (5.0/5, Aug 26, 2022): The Hour - Back Office and Virtual Assistant Services provides BPO services for an Ai-sourcing automation platform. They provide support to the client's customer success and platform engagement team. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/155699) ##### Business services Experience The Hour - Back Office and Virtual Assistant Services demonstrates strong expertise in bookkeeping and financial management, consistently delivering accurate and timely services. Clients appreciate the organized approach to accounts payable/receivable and the dedicated team structure, which includes quality control measures at no additional cost. Overall feedback highlights their responsive project management and budget-friendly pricing, making them a valuable partner for businesses seeking efficient financial support in the Business services industry. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Accounting for Business Services Firm (5.0/5, Mar 20, 2026): The Hour - Back Office and Virtual Assistant Services provides accounting services to a business services firm, including bookkeeping using QuickBooks, credit card reconciliations, and audit report preparation. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/444170) ##### Retail Experience The Hour - Back Office and Virtual Assistant Services demonstrates strong expertise in streamlining retail operations, particularly for supermarket chains. Clients appreciate their rapid invoice processing, organized financial record management, and reliable reporting, which enhance operational efficiency. The team's responsive communication and proactive management ensure timely project delivery without disruption. Overall, positive sentiment highlights their excellent value for cost and commitment to client satisfaction, making them a fitting choice for businesses in the retail sector. - 1 review for retail industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Supermarket Chain (5.0/5, Mar 18, 2026): The Hour - Back Office and Virtual Assistant Services provides virtual assistant services to a supermarket chain. The team manages invoice processing and supports inventory accounting. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/443768) ##### Financial services Experience Reviews from a financial services client highlight The Hour - Back Office and Virtual Assistant Services as a reliable partner for backend support and data management in the mortgage industry. Clients appreciate their adaptability to AI technology, timely project delivery, and responsiveness. Overall sentiment is positive, indicating that the company effectively enhances organizational processes and workflow efficiency, making them a suitable choice for businesses seeking support in financial services. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Backend Support for Financial Services Company (5.0/5, Apr 17, 2026): The Hour - Back Office and Virtual Assistant Services provides backend support to a financial services company. The team manages data, handles documentation, and coordinates workflow for mortgage processes. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/451009) ##### Information technology Experience The Hour - Back Office and Virtual Assistant Services has received positive feedback in the IT industry, particularly for its affordability and dedication to client support. Clients appreciate their ability to assist with back-office tasks and customer service, highlighting their flexibility and willingness to learn new tools. Overall, the sentiment is favorable, suggesting that potential clients in the Information Technology sector can expect reliable assistance and a commitment to service excellence. - 1 review for information technology industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for IT Company (5.0/5, May 14, 2026): The Hour - Back Office and Virtual Assistant Services provided virtual assistant services for an IT company. The team helped with day-to-day tasks and backend work like security reports. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/457257) ##### Insurance Experience The Hour - Back Office and Virtual Assistant Services demonstrates strong expertise in the Insurance industry, providing substantial backend support that enhances efficiency and client satisfaction. Clients commend their professionalism, reliability, and quick adaptability, noting significant improvements in workflow organization and task accuracy. Feedback highlights their impact in commercial and personal lines quoting, policy management, and client interactions, making them an excellent fit for insurance firms seeking to optimize operations and focus on growth. - 11 reviews for insurance industry - 11 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Insurance Agency (5.0/5, Jan 22, 2025): The Hour - Back Office and Virtual Assistant Services provides backend support for an insurance agency. The team quotes insurance, resolves account issues, and proactively reaches out to customers via email. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/345228) - Back Office & Customer Service Outsourcing for Insurance Co (5.0/5, Feb 11, 2025): The Hour - Back Office and Virtual Assistant Services has provided back-office support for an insurance company. The team has handled scheduling, data management, independent agent coordination, and data entry. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/351045) - Insurance Services & Brokers for Insurance Co (5.0/5, Feb 20, 2025): The Hour - Back Office and Virtual Assistant Services provides quoting assistance for an insurance company. The team handles data entry, quote comparisons, and follow-ups. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/353802) - Virtual Assistant Services for Insurance Company (5.0/5, Jul 1, 2025): The Hour - Back Office and Virtual Assistant Services provides virtual assistant services for an insurance company. The team handles payroll deductions, open enrollment, census uploading, and CRM data entry. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/386606) - Back-Office Outsourcing for Insurance Company (5.0/5, Jul 2, 2025): The Hour provides three virtual assistants for an insurance company. The team helps the client with daily back-office tasks, including quoting, issuing insurance certificates, and policy servicing. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/386971) - Insurance Services & Brokers for Insurance Company (5.0/5, Jul 8, 2025): The Hour - Back Office and Virtual Assistant Services provides ongoing staff augmentation services for an insurance company. The team works on various background administration projects. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/388476) - Back-Office Support for Insurance & Employee Benefits Firm (5.0/5, Mar 23, 2026): The Hour - Back Office and Virtual Assistant Services provides back-office support to an insurance and employee benefits firm. They manage the client's data, handle workflows, and offer operational support. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/444890) - Virtual Assistant Services for Insurance Agency (5.0/5, Mar 31, 2026): The Hour - Back Office and Virtual Assistant Services provides virtual assistant services for an insurance agency. The team handles insurance renewal processes and commercial and personal lines quoting. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/446972) - Back-Office Outsourcing for Insurance Company (5.0/5, May 13, 2026): The Hour - Back Office and Virtual Assistant Services provides back-office services for an insurance agency. The team handles backend support, policy administration, quoting, and customer success management. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/456889) - Back-Office Outsourcing for Insurance Brokerage (5.0/5, May 21, 2026): The Hour - Back Office and Virtual Assistant Services provides back-office support to an insurance brokerage. The team handles re-rating clients, calling carriers, uploading information, and other tasks. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/458978) - Virtual Assistant Services for Insurance Company (5.0/5, May 29, 2026): The Hour - Back Office and Virtual Assistant Services provides a virtual assistant to an insurance company. The team manages administrative tasks, supports daily operations, and assists with LinkedIn marketing. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/460818) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently commend The Hour - Back Office and Virtual Assistant Services for their competitive pricing and exceptional value for money. A manager from Integrity Insurance noted that their pricing fit their budget while delivering significant business improvements. Similarly, the CTO of Harvest MSP emphasized the good value for cost and responsiveness of their team. Overall, feedback reflects a strong sentiment that The Hour offers reliable, efficient services at affordable rates, making them a solid choice for various operational needs. [Read All Reviews](https://clutch.co/profile/hour-back-office-virtual-assistant-services?verified=true#reviews) - $10,000 to $49,000 (10 reviews) - $50,000 to $199,999 (6 reviews) - Less than $10,000 (2 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 3 countries - Canada (4 projects) - Indonesia (1 projects) - United States (19 projects) This provider is fluent in 5 languages: - English - Spanish - Dutch - French - Hindi [View Reviews](https://clutch.co/profile/hour-back-office-virtual-assistant-services?verified=true#reviews) --- ### [Top Virtual Assistant](https://clutch.co/profile/top-virtual-assistant) #### 5 out of 5 star rating (72 reviews) - $1,000+ minimum project size - 50 - 249 employees - Philadelphia, PA #### Services Provided - Allocation of Expertise by Percentage - 10% Accounting - 30% Back Office Outsourcing - 10% Call Center Services - 30% Content Writing Services - 10% Search Engine Optimization - 10% Social Media Marketing #### Company description Top Virtual Assistant is a customer support services provider specializing in call handling, inbound and outbound call center services. The company has received overwhelmingly positive feedback, with over 90% of reviews highlighting their professionalism, adaptability, and reliable customer service. Clients frequently commend their ability to improve customer communication and streamline administrative processes, with 80% noting significant improvements in scheduling and inquiry management. [Visit Website](https://topvirtualassistant.pro) #### Proactive Clients consistently praised Top Virtual Assistant for their proactive approach, noting their ability to anticipate needs and streamline processes. For instance, one client highlighted their virtual assistants' clear communication and proactive task management, which significantly improved customer interaction and operational efficiency. Another client commended their responsiveness to requests and their initiative in suggesting process improvements. Overall, the sentiment regarding their proactivity is highly positive, indicating a strong alignment with client objectives and a commitment to delivering exceptional service. - Sales Outsourcing for Venture Capital Firm (5.0/5, Aug 19, 2025): Top Virtual Assistant’s proactive approach and genuine commitment to results were impressive. They didn’t just complete tasks — they took the time to understand our business goals and tailored their work to align with them. Their ability to consistently deliver qualified leads while maintaining clear communication and transparency really set them apart from other service providers. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/399190) - Call Center & Sales Support for Logistics Company (5.0/5, Aug 22, 2025): The outstanding behavior was their professionalism and capacity to act as an extension of our logistics department. They did not simply offer a service but they studied our business requirements and dealt according to the requirements. They have the capacity to complement their great services to customers with proactive sales and appointment assistance to make them highly useful to us. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/400245) - Back-Office Support for Nonprofit Organization (5.0/5, Nov 29, 2025): What stood out most was their organizational discipline and attention to detail. Unlike typical admin support, they proactively identified process bottlenecks and suggested improvements. Their ability to handle routine tasks efficiently yet thoughtfully, freeing up our internal resources to focus on strategic work, was especially impressive. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/422729) - Back Office Outsourcing for Childcare Academy (5.0/5, Dec 15, 2025): Their project management was excellent; they were organized, proactive, and always kept me informed with regular updates. Tasks were completed on time, and deadlines were respected. Whenever I needed something changed or updated, they responded quickly and professionally. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/425548) - Virtual Assistance Services for Appliance Repair Company (5.0/5, Jan 30, 2026): The most impressive aspect was their dedication to professionalism their virtual assistants communicated clearly, handled tasks proactively, and represented our business with a high level of care and attention. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/433229) #### 12 reviews mention Call Center Services Customer Support Services for Life Insurance Company 5.0/5 — Top Virtual Assistant provided customer support services for a life insurance firm. The team responded to emails and live chats, resolved basic issues, escalated complex cases, and documented all interactions. - 12 of 12 Call Center Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/398390) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight the excellent value for money provided by Top Virtual Assistant, noting their competitive pricing and high-quality service. One marketing manager remarked on the 'good value for cost,' while another client emphasized their ability to streamline operations, leading to significant time savings and improved efficiency. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness of the services, with many stating they avoided the need for additional full-time staff, thereby reducing overhead costs. [Read All Reviews](https://clutch.co/profile/top-virtual-assistant?verified=true#reviews) - $10,000 to $49,000 (21 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 4 countries - Australia (1 projects) - Canada (7 projects) - United States (14 projects) - England (1 projects) This provider is available in 37 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) [View Reviews](https://clutch.co/profile/top-virtual-assistant?verified=true#reviews) --- ### [Staybright Design Private Limited](https://clutch.co/profile/staybright-design-private) #### 5 out of 5 star rating (10 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Kolkata, India #### Services Provided - Allocation of Expertise by Percentage - 30% Call Center Services - 20% Customer Service Outsourcing - 15% Search Engine Optimization - 35% Web Development #### Company description Staybright Design Private Limited is a company specializing in Customer Support Services, including comprehensive call handling and telephonic support. With a focus on enhancing customer satisfaction, they have received overwhelmingly positive feedback, demonstrating excellent project management and responsiveness. Approximately 100% of reviewers commend their professionalism and commitment to customer care. [Visit Website](https://www.staybrightdesign.com?utm_source=clutch.co&utm_medium=referral) #### Great project management #### 1 review mentions Call Center Services Call Center Services for Precision Parts Manufacturing Co 5.0/5 — Staybright Design Private Limited provided customer support services for a precision parts company. The team handled customer inquiries, resolved technical issues, and managed complaints and feedback. - 1 of 1 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/staybright-design-private/338656) #### Experience in 4 industries Staybright Design Private Limited has demonstrated expertise across various industries including Advertising & Marketing, Food & Beverage, Real Estate, and Manufacturing. Clients noted significant improvements in sales strategies, customer support services, and project management, leading to enhanced customer satisfaction and engagement. Overall sentiment is highly positive, especially in the Advertising & Marketing and Food & Beverage sectors, indicating a strong fit for businesses seeking to optimize sales processes and customer engagement strategies. [Read All Reviews](https://clutch.co/profile/staybright-design-private?verified=true#reviews) ##### Advertising & marketing Experience Staybright Design Private Limited has garnered positive feedback within the Advertising & marketing industry for their expertise in developing tailored sales strategies and promotional materials. Clients highlight their strong project management, timely delivery, and ability to enhance engagement with key stakeholders, resulting in increased qualified leads. Their deep understanding of sales dynamics and alignment with client values further positions them as a strong partner for businesses seeking impactful marketing solutions. - 1 review for advertising & marketing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sales Outsourcing for Commerce Media Network (5.0/5, Jan 27, 2025): Staybright Design Private Limited provided sales outsourcing services for a commerce media network. The team developed sales strategies, created promotional materials, and represented the client. [Read Full Review](https://clutch.co/go-to-review/staybright-design-private/346818) ##### Food & Beverage Experience Staybright Design Private Limited has demonstrated strong expertise in the Food & Beverage industry by significantly enhancing customer support for Whiskey & Wealth Club. Client feedback highlights their effectiveness in reducing response times from 48 hours to just 2 hours and improving customer satisfaction ratings by 25%. Their proactive management and tailored support solutions have proven beneficial, making them a reliable partner for businesses seeking to elevate customer experience in the Food & Beverage sector. - 1 review for food & beverage industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Outsourced Customer Service for Beverage Manufacturing Co (5.0/5, Jan 12, 2025): Staybright Design Private Limited provided customer support services for a beverage manufacturing company. The team responded to customer inquiries and provided email and chat support scripts. [Read Full Review](https://clutch.co/go-to-review/staybright-design-private/342527) ##### Real estate Experience Staybright Design Private Limited demonstrates strong expertise in the real estate sector by enhancing sales support services and optimizing customer engagement. A client from the industry praised their innovative approach, effective project management, and ability to deliver tailored marketing materials on time, leading to significant improvements in lead generation and sales. Their alignment with client values and responsive communication further solidifies their reputation as a reliable partner for real estate businesses seeking to enhance their market presence. - 1 review for real estate industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sales Outsourcing for Real Estate & Hospitality Company (5.0/5, Jan 11, 2025): Staybright Design Private Limited provided sales support for a real estate and hospitality company. They designed marketing materials, enhanced the client's online presence, and implemented a CRM system. [Read Full Review](https://clutch.co/go-to-review/staybright-design-private/342347) ##### Manufacturing Experience Staybright Design Private Limited has received positive feedback from clients in the Manufacturing industry, highlighting their expertise in enhancing customer support services. Clients commend their responsiveness, professionalism, and commitment to customer satisfaction, resulting in improved client relationships and overall satisfaction. Their strong project management skills and ability to meet deadlines further underscore their reliability as a partner. Potential clients seeking to improve customer engagement in the Manufacturing sector may find Staybright Design to be a suitable choice. - 1 review for manufacturing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Precision Parts Manufacturing Co (5.0/5, Dec 19, 2024): Staybright Design Private Limited provided customer support services for a precision parts company. The team handled customer inquiries, resolved technical issues, and managed complaints and feedback. [Read Full Review](https://clutch.co/go-to-review/staybright-design-private/338656) #### Completed projects in 3 countries - France (1 projects) - Switzerland (1 projects) - England (2 projects) This provider is available in 6 time zones: - Middle East Time (MET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Australia Central Time (ACT) - Mountain Standard Time (MST) - New Zealand Standard Time (NST) This provider is fluent in 4 languages: - Bengali - English - Hindi - Urdu [View Reviews](https://clutch.co/profile/staybright-design-private?verified=true#reviews) --- ### [EverHelp](https://clutch.co/profile/everhelp) #### 5 out of 5 star rating (48 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Kyiv, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 15% Call Center Services - 65% Customer Service Outsourcing - 5% Sales Outsourcing #### Company description EverHelp is a customer service center specializing in contact center services such as inbound and outbound call handling, phone support, and customer care services. Across 100% of reviews, clients praised their strong project management, adaptability, and timely delivery. Approximately 80% highlighted their effective communication, and 60% noted their alignment with company values and culture fit. [Visit Website](https://www.ever-help.com/?utm_source=clutch&utm_medium=referral&utm_campaign=clutch_profile) #### Timely Overall sentiment regarding EverHelp's timeliness is highly positive. Clients consistently noted significant improvements in response times, with one client reporting a reduction from several hours to under 10 minutes. Another highlighted a drop in average first response time from 12 hours to 30 minutes. Project management was described as organized and predictable, with deliverables consistently met on schedule. Clients appreciated EverHelp's adaptability during peak periods, ensuring timely support while maintaining quality communication. - Customer Service Outsourcing for IT Company (5.0/5, Oct 1, 2024): The project management was highly effective, with all key deliverables being completed on schedule. The team demonstrated a high level of professionalism and created a collaborative environment that made working together a positive experience. [Read Full Review](https://clutch.co/go-to-review/everhelp/318943) - Sales & Customer Service Outsourcing for Digital Mktg Agency (5.0/5, Sep 30, 2024): The team managed the project well and delivered everything on time. Communication was clear, making the process easy and smooth. [Read Full Review](https://clutch.co/go-to-review/everhelp/318526) - Back Office Outsourcing for Design Agency (5.0/5, Aug 26, 2024): EverHelp showed exceptional project management. They completed the work on time and were very attentive to our needs, providing quick and effective responses to all our questions. [Read Full Review](https://clutch.co/go-to-review/everhelp/309706) - Customer Service Outsourcing for Plant Lovers Community (5.0/5, Oct 13, 2023): Everything is on time, and their response and fit are perfect. [Read Full Review](https://clutch.co/go-to-review/everhelp/240725) - Customer Service & Sales Outsourcing for Contact Center (5.0/5, May 13, 2025): We are very satisfied because the results have always been delivered on time, and they have been quite flexible, adapting on the go as our priorities changed. Their professional approach and how quickly they got things done were impressive. They always stayed organized and delivered results fast. [Read Full Review](https://clutch.co/go-to-review/everhelp/373917) #### 6 reviews mention Call Center Services Back Office Outsourcing for Email API Solutions Company 5.0/5 — EverHelp was hired to manage the email and chat customer communication of an email API solutions company. The team was responsible for gathering requirements, developing strategies, providing customer support, and integrating systems. - 6 of 6 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/everhelp/295091) #### Experience in 11 industries EverHelp has demonstrated expertise across various industries, notably in Information Technology, Customer Service, Hospitality, and Logistics. Clients report significant improvements in customer satisfaction, response times, and operational efficiency. In IT, positive feedback highlights their ability to handle complex inquiries and optimize support workflows. The logistics sector praises their multilingual support, enhancing service during peak periods. Overall, sentiment is overwhelmingly positive, indicating that EverHelp is a strong fit for organizations seeking scalable customer support solutions. [Read All Reviews](https://clutch.co/profile/everhelp?verified=true#reviews) ##### Consumer products & services Experience EverHelp has demonstrated significant expertise in the Consumer products & services industry, effectively enhancing customer support for a leading meal kit company. Clients note improvements in response times and customer satisfaction scores, with a 15% boost in CSAT attributed to their optimized processes. Their strengths include a scalable support team and the implementation of automation technologies, which streamline operations and improve client interactions. Overall, their professional approach and clear communication make them a reliable partner for businesses in this sector. - 1 review for consumer products & services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Meal Kit Delivery Service (5.0/5, Jun 19, 2025): EverHelp provided customer support services for a meal kit delivery service. They created a dedicated team of customer support agents and introduced automation technologies to streamline the client's processes. [Read Full Review](https://clutch.co/go-to-review/everhelp/383284) ##### Retail Experience EverHelp has demonstrated strong expertise in the Retail industry, particularly in enhancing customer support operations for a leading fitness apparel brand. Clients commend EverHelp for establishing efficient support teams, improving response times, and boosting customer satisfaction. Their professional approach and adaptability have also been highlighted positively, reinforcing their capability to deliver tailored solutions that align with business values. Overall, EverHelp is positioned as a reliable partner for Retail businesses looking to optimize customer service and operational efficiency. - 1 review for retail industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back Office Outsourcing for Fitness Apparel Company (5.0/5, May 15, 2025): EverHelp provided customer support services for a fitness apparel company. The team built and managed a support team across email, in-app chat, and social media channels, and handled payment disputes. [Read Full Review](https://clutch.co/go-to-review/everhelp/374398) ##### Other industries Experience EverHelp has received positive feedback from clients in the Other industries sector, particularly for their agility and effectiveness in enhancing customer support. Clients praised their ability to quickly assemble dedicated teams and implement efficient processes, resulting in improved response times and customer satisfaction. Their proactive communication, high-quality service, and flexibility in adapting to changing priorities have been highlighted as strengths. Overall, EverHelp's expertise and commitment make them a valuable partner for businesses in the Other industries seeking to enhance their customer engagement. - 2 reviews for other industries industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service & Sales Outsourcing for Contact Center (5.0/5, May 13, 2025): EverHelp provided customer and sales support for a virtual contact center. The team set up a fully trained, 24/7 support team that managed chat and email requests and handled lead qualification and outreach. [Read Full Review](https://clutch.co/go-to-review/everhelp/373917) - Customer Support & Sales Outreach for Food Delivery Co (5.0/5, May 14, 2025): EverHelp provided customer support, back-office, and sales outreach services for a food delivery company. They managed 24/7 email, phone, and chat support and handled data entry, reporting, and lead outreach. [Read Full Review](https://clutch.co/go-to-review/everhelp/374385) ##### Advertising & marketing Experience EverHelp has received positive feedback in the Advertising & Marketing industry, particularly for their lead generation and customer support services. Clients appreciate their empathetic communication, timely project management, and the ability to drive growth and strengthen client relationships. The company's good value for cost and responsiveness to client needs further solidify their reputation, making them a strong contender for businesses seeking effective marketing solutions. - 1 review for advertising & marketing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sales & Customer Service Outsourcing for Digital Mktg Agency (5.0/5, Sep 30, 2024): EverHelp provided sales and customer support outsourcing services to a digital marketing agency. The team ran email campaigns, conducted cold calls, and offered customer assistance. [Read Full Review](https://clutch.co/go-to-review/everhelp/318526) ##### Design Experience EverHelp demonstrates strong expertise in the Design industry, particularly in presentation design, as noted by their ability to deliver timely and accurate results. Clients appreciate their attentive project management and responsiveness, which enhance collaboration. The alignment of company values and culture is also highlighted as a significant strength, indicating a solid fit for businesses seeking reliable design support. Overall, the sentiment is highly positive, making EverHelp a commendable choice for design-related projects. - 1 review for design industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Design Agency (5.0/5, Aug 26, 2024): EverHelp provided remote support for a design agency's administrative tasks, including email management, scheduling, customer support, document handling, project management, and data entry. [Read Full Review](https://clutch.co/go-to-review/everhelp/309706) ##### Education Experience EverHelp has demonstrated strong expertise in the Education sector, particularly in EdTech software development. Clients have highlighted their effective email support solutions, which led to improved customer satisfaction and reduced communication backlogs. The company's commitment to timely project management and clear communication has been consistently praised, establishing them as a reliable partner for educational organizations seeking to enhance their customer engagement and operational efficiency. - 1 review for education industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Email Support for EdTech Software Company (5.0/5, Aug 23, 2024): EverHelp provided email support for an education technology software company. The team handled customer inquiries and streamlined the communication process by managing a high volume of emails. [Read Full Review](https://clutch.co/go-to-review/everhelp/309365) ##### Financial services Experience EverHelp has received positive feedback from clients in the Financial services industry, highlighting their expertise in customer support and resource optimization. Clients noted improved customer satisfaction, enhanced efficiency, and successful adherence to service level agreements. Their ability to provide multilingual support and align with client values demonstrates their strengths. Overall, the sentiment reflects a strong capacity to meet the needs of financial service organizations, making them a suitable partner for project collaboration. - 1 review for financial services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Resources for Financial Services Company (5.0/5, Aug 22, 2024): A financial services company hired EverHelp to get skilled customer support resources who could provide assistance across various channels. The resources should also be proficient in multiple languages. [Read Full Review](https://clutch.co/go-to-review/everhelp/309173) ##### Telecommunications Experience EverHelp has received positive feedback from clients within the Telecommunications industry, highlighting their expertise in customer support solutions. One telecommunications company noted significant improvements in resolution rates and customer satisfaction after partnering with EverHelp. The provider's commitment to effective communication and professionalism has been particularly praised, making them a strong candidate for businesses seeking reliable support services in the Telecommunications sector. - 1 review for telecommunications industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Telecommunications Company (5.0/5, May 15, 2024): EverHelp provides customer service support to a telecommunications company. The team manages the client's phone, email, and chat support in different languages. [Read Full Review](https://clutch.co/go-to-review/everhelp/288912) ##### Social Networking Experience EverHelp demonstrates strong expertise in the Social Networking industry, as evidenced by their collaboration with PlantIn, the largest plant lovers community. The client praised EverHelp for transforming their customer service experience, significantly improving response times and customer satisfaction. Their ability to deliver on time and maintain excellent communication reflects their dedication to client needs. Overall, EverHelp is highly recommended for businesses seeking exceptional service and support in the Social Networking space. - 1 review for social networking industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Service Outsourcing for Plant Lovers Community (5.0/5, Oct 13, 2023): EverHelp provides customer service support to a plant lovers community. They respond to end customers' queries and needs. [Read Full Review](https://clutch.co/go-to-review/everhelp/240725) ##### Arts, entertainment & music Experience EverHelp has demonstrated exceptional expertise in the Arts, entertainment & music industry, particularly in streamlining the hiring process for a booking agency. Clients have praised their unmatched talent pool, professionalism, and cost-efficient scaling solutions. The company's proactive project management and responsive communication have significantly contributed to smooth growth and integration of new hires. Overall, EverHelp's ability to deliver high-quality support while aligning with client values makes them an ideal partner for businesses in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - HR Outsourcing & IT Support for Music Booking Agency (5.0/5, Sep 3, 2025): EverHelp provides HR and IT support for a music booking agency. The team manages candidate sourcing, interviews, onboarding, training, and scaling solutions for the client. [Read Full Review](https://clutch.co/go-to-review/everhelp/403009) ##### Business services Experience EverHelp has received positive feedback from clients in the Business services industry, highlighting their expertise in customer support outsourcing. Clients commend EverHelp for their swift response times, proactive communication, and ability to integrate seamlessly into existing teams. The company's strong focus on data security, structured support processes, and adaptability to client needs has led to improved client satisfaction and operational efficiency. Overall, EverHelp is positioned as a reliable partner for businesses seeking to enhance their customer support capabilities. - 3 reviews for business services industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Live Chat Support for Tax Compliance Solutions Company (5.0/5, May 16, 2024): EverHelp provides 24/7 live chat support for a tax compliance solutions company. The goal is to achieve rapid deployment and scalable growth within the organization. [Read Full Review](https://clutch.co/go-to-review/everhelp/289087) - Back Office Outsourcing for Translation Services Company (5.0/5, Aug 22, 2024): EverHelp managed calls, emails and live chat for a translation services company. They developed a knowledge base to boost customer self-service and implemented data security measures. [Read Full Review](https://clutch.co/go-to-review/everhelp/309244) - Customer Service Outsourcing for Business Advisory Firm (5.0/5, Sep 4, 2025): EverHelp provides customer support outsourcing for a business advisory firm. The team manages support across multiple channels, handles inquiries, tracks requests, and manages follow-ups. [Read Full Review](https://clutch.co/go-to-review/everhelp/403466) ##### Other Industry Experience EverHelp has demonstrated considerable expertise in enhancing customer support workflows for the Other Industry sector, specifically within logistics. Clients have praised their clear communication and professional service, resulting in a 35% reduction in handling times for international inquiries. Their organized project management and responsiveness have been highlighted as key strengths, making collaboration seamless. This positive impact on client satisfaction and operational efficiency positions EverHelp as a strong candidate for businesses seeking to improve their service delivery in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support for Logistics Company (5.0/5, Sep 11, 2025): EverHelp provided customer support services for a logistics company. The team handled all of the client's English-language customer service through phone and live chat.  [Read Full Review](https://clutch.co/go-to-review/everhelp/405055) ##### Hospitality & leisure Experience EverHelp has demonstrated significant expertise in the Hospitality & Leisure industry by enhancing guest communication for a boutique hotel chain across Southern Europe. Clients have praised their rapid response times, professionalism, and ability to maintain brand tone, leading to improved guest satisfaction and increased repeat bookings. Their organized project management and clear communication further solidify their value. Overall, EverHelp is well-suited for businesses seeking reliable support to elevate guest experiences. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Hotel (5.0/5, Sep 11, 2025): EverHelp provides customer support for a hotel. The team manages email and live chat support for the client's guests, particularly during evenings and weekends, handling tasks like booking confirmations. [Read Full Review](https://clutch.co/go-to-review/everhelp/405174) ##### Software Experience EverHelp has consistently demonstrated expertise in providing customer support solutions tailored for the software industry, enhancing response times and operational efficiency. Clients have highlighted their strong project management, flexibility, and effectiveness in handling multilingual support needs. Measurable outcomes include significant reductions in response times and increased customer satisfaction ratings, making EverHelp a compelling choice for businesses seeking reliable and scalable support services. - 3 reviews for software industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Customer Service Outsourcing for B2B Marketplace Platform (5.0/5, Dec 11, 2025): EverHelp provides customer support services for a B2B marketplace platform. The team handles email, live chat, and in-app message support. They also automate common inquiries and create communication templates. [Read Full Review](https://clutch.co/go-to-review/everhelp/424967) - Customer Service Outsourcing for Affiliate Tracking Platform (5.0/5, Dec 15, 2025): EverHelp provides customer support services for an affiliate tracking platform. The team supports the client's customer communication across several channels, including email and chat. [Read Full Review](https://clutch.co/go-to-review/everhelp/425677) - Customer Service Outsourcing for Logistics Company (5.0/5, Jan 29, 2026): EverHelp provided customer service outsourcing for a logistics company. The team provided multi-language support for shipment tracking, delivery scheduling, address changes, and service-related questions. [Read Full Review](https://clutch.co/go-to-review/everhelp/432861) ##### Information technology Experience EverHelp has consistently demonstrated expertise in enhancing customer support for IT companies, fostering operational efficiency and scalability. Clients praised their proactive approach to identifying support issues and suggesting improvements, resulting in significant reductions in ticket backlogs and increased customer satisfaction metrics. Their ability to quickly adapt to changing needs and maintain clear communication has solidified their reputation as a reliable partner in the IT industry. Overall sentiment is highly positive, indicating a strong alignment with client values and objectives. - 9 reviews for information technology industry - 9 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Call Center Services for Global Tech Company (5.0/5, Oct 9, 2023): EverHelp provides call center services for a global tech company. The team is responsible for on-demand support, creating support flows, developing an analytics infrastructure, and continuous recruitment. [Read Full Review](https://clutch.co/go-to-review/everhelp/239143) - Call Center Services for Q&A Marketplace (5.0/5, Oct 10, 2023): EverHelp provided call center services for a Q&A marketplace. Their team handled over 150 incoming calls. [Read Full Review](https://clutch.co/go-to-review/everhelp/239457) - Customer Service Outsourcing for IT Company (5.0/5, Oct 10, 2023): An IT company has hired EverHelp for customer service outsourcing. The team helps the client with customer communication,0 answering their requests in app stores, emails, and chats. [Read Full Review](https://clutch.co/go-to-review/everhelp/239462) - Customer Service Outsourcing for Data & Comms Solution Co (5.0/5, May 23, 2024): EverHelp provided customer support for a data and communication solution company. Their work included handling user inquiries, resolving issues, suggesting product improvements, and reporting. [Read Full Review](https://clutch.co/go-to-review/everhelp/290435) - Customer Service Outsourcing for IT Company (5.0/5, Jun 17, 2024): To reduce their support ticket backlog, an IT firm hired EverHelp for their customer support services. The team assists with technical support operations and comprehensive presales consultations. [Read Full Review](https://clutch.co/go-to-review/everhelp/295107) - Customer Service Outsourcing for IT Company (5.0/5, Oct 1, 2024): EverHelp provided customer support services for an IT company. The team monitored customer feedback and reviews in real-time to enhance customer satisfaction and the client's reputation. [Read Full Review](https://clutch.co/go-to-review/everhelp/318943) - Customer Support, Sales & Back-Office for CX Services Co (5.0/5, May 13, 2025): EverHelp provided customer support, back-office, and sales outreach services for an outsourced CX services company. The team was responsible for 24/7 chat and email support, data entry, and sales outreach. [Read Full Review](https://clutch.co/go-to-review/everhelp/373947) - Customer Service Outsourcing for AI SaaS Company (5.0/5, Feb 10, 2026): EverHelp provides customer support for an AI SaaS company. Their team trains on the client's booking flows, cancellation policies, and customer communication standards, and they handle inquiries. [Read Full Review](https://clutch.co/go-to-review/everhelp/435284) - Customer Support Outsourcing for IT Company (5.0/5, Jun 3, 2026): EverHelp provided customer support outsourcing for an IT company. The team managed email and live chat support channels, handling inquiries related to account setup, subscription management, and more. [Read Full Review](https://clutch.co/go-to-review/everhelp/461650) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently commend EverHelp for their competitive pricing and strong value for money. Many reviews highlight how their budget-friendly services effectively enhanced operational efficiency and customer satisfaction. For instance, an operations manager noted, "Pricing fit our budget" while another remarked on their "good value for cost." Overall, sentiment surrounding their cost-effectiveness is positive, with clients appreciating the balance between affordability and quality service. [Read All Reviews](https://clutch.co/profile/everhelp?verified=true#reviews) - $10,000 to $49,000 (13 reviews) - Less than $10,000 (5 reviews) - $50,000 to $199,999 (2 reviews) - $1,000,000 to $9,999,999 (1 reviews) --- ### [WOW24-7](https://clutch.co/profile/wow24-7) #### 4.8 out of 5 star rating (36 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Afton, WY #### Services Provided - Allocation of Expertise by Percentage - 25% Call Center Services - 65% Customer Service Outsourcing - 10% IT Staff Augmentation #### Company description WOW24-7 is a customer support services provider specializing in Contact Center Services, offering 24/7 phone support and customer care services. Reviews consistently highlight their professionalism, responsiveness, and commitment to continuous improvement, with a strong emphasis on adapting to client needs. Approximately 90% of feedback is positive, with clients praising their proactive approach and effective project management. [Visit Website](https://wow24-7.com/contact-center-outsourcing/?utm_source=clutch&utm_medium=referral) #### 17 reviews mention Call Center Services Outsourced Customer Service for College Resource Website 5.0/5 — Wow24-7 provides ongoing customer service for an online resource platform. Their agents are available 24/7 year-round and focus on answering questions and providing guidance via phone calls and live chat. - 14 of 17 Call Center Services reviews are 5 stars - 2 new reviews for Call Center Services in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/wow24-7/38017) #### Experience in 11 industries WOW24-7 has demonstrated strong expertise across multiple industries, including Information Technology, eCommerce, Consumer Products, and Education. Clients praised their exceptional customer support and proactive communication, significantly improving ticket response times and overall customer satisfaction. Feedback indicates a consistent ability to meet SLAs, adapt to evolving needs, and enhance service quality. Overall, WOW24-7 is well-suited for organizations in need of reliable 24/7 support, especially in tech-centric and consumer-driven sectors. [Read All Reviews](https://clutch.co/profile/wow24-7?verified=true#reviews) ##### Consumer Products Experience The feedback from clients in the Consumer Products industry highlights wow24-7's effective customer service solutions, particularly in the apparel sector. Clients appreciate the company's responsiveness, competitive pricing, and efficient recruitment processes. Their ongoing support, including a dedicated account manager, enhances project management. While there is room for improvement in language skills for diverse markets, the overall sentiment remains positive, indicating that wow24-7 is well-equipped to meet the needs of businesses in the Consumer Products industry. - 1 review for consumer products industry - $10,000 – $49,000 avg. project cost - BPO for Apparel & Fashion Brand (4.0/5, Jun 25, 2020): wow24-7 provides BPO services, managing the business' tickets every day of the week. Additionally, the team handles customer service over email. [Read Full Review](https://clutch.co/go-to-review/wow24-7/121261) ##### Software Experience WOW24-7 has garnered positive feedback in the Software industry for their expertise in providing 24/7 customer support, demonstrating strong communication skills and responsiveness. Clients commend their ability to quickly adapt to specific business needs, deliver timely results, and enhance customer satisfaction metrics. Their flexible approach and commitment to quality support make them a suitable partner for software companies looking to expand their service offerings and improve user experience. - 7 reviews for software industry - 6 reviews are 5 stars - $10,000 – $49,000 avg. project cost - 24/7 Customer Support for E-Commerce Services Company (5.0/5, Jun 6, 2022): WOW24-7 is providing 24/7 customer support for an e-commerce services company. They’ve handled the hiring and training of talents. Currently, four resources are working on the account, including a team leader. [Read Full Review](https://clutch.co/go-to-review/wow24-7/21750) - Outsourced Support & Lead Qualification for SaaS Platform (5.0/5, Nov 14, 2017): Wow24-7 provides phone, chat, and email coverage to facilitate customer service efforts around the clock, acting as the first line of support for all queries. They also cultivate leads via outbound calls.  [Read Full Review](https://clutch.co/go-to-review/wow24-7/28207) - Triage Support for SaaS Company (5.0/5, Nov 9, 2022): WOW24-7 augments a SaaS company's support team, providing triage support and first responses to support requests outside of the client's office hours. The agents have been trained in using Zendesk as the tool. [Read Full Review](https://clutch.co/go-to-review/wow24-7/166036) - Staff Augmentation for Software Development Firm (5.0/5, May 3, 2023): WOW24-7 has deployed a support champion to help a software development firm assist end customers. The service provider has shortlisted qualified candidates and conducted product training with the chosen talent. [Read Full Review](https://clutch.co/go-to-review/wow24-7/198991) - Customer Service Outsourcing for Risk Management Company (5.0/5, Sep 19, 2024): WOW24-7 provides customer support services for a risk management company. The team is responsible for providing level one customer support. [Read Full Review](https://clutch.co/go-to-review/wow24-7/315794) - Customer Service Outsourcing for Software Co (4.5/5, Sep 20, 2024): WOW24-7 provides customer service support for a software company. The team has supported the client's customers with any questions that may arise. [Read Full Review](https://clutch.co/go-to-review/wow24-7/315887) - Customer Service Outsourcing for SaaS Co (5.0/5, May 22, 2025): WOW24-7 expanded a SaaS company's live chat to 24/7. The team provided support on the client's referral platform and responded in their HubSpot ticket instance. [Read Full Review](https://clutch.co/go-to-review/wow24-7/376436) ##### Design Experience WOW24-7 has garnered positive feedback in the Design industry, demonstrating strong expertise in customer support for design services. Clients praise their responsiveness, effective communication, and commitment to quality, leading to improved customer satisfaction and productivity. Their ability to integrate seamlessly with client teams and provide knowledgeable support has significantly enhanced operational efficiency. Overall, WOW24-7 is seen as a reliable partner for companies seeking professional design support, with a proven track record of delivering exceptional service. - 2 reviews for design industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Operations for Design Agency (5.0/5, Jun 1, 2021): Wow24-7 provides customer support operations for a design agency. Their responsibilities include identifying external clients' needs, communicating with the internal account manager, and managing other issues.  [Read Full Review](https://clutch.co/go-to-review/wow24-7/41049) - Customer Service Outsourcing for Photo-Editing Co (5.0/5, Sep 15, 2024): WOW24-7 has provided customer support services for a photo-editing company since 2020. The team has handled QA, training, and customer support 24 hours a day, seven days a week via email, chat, and calls. [Read Full Review](https://clutch.co/go-to-review/wow24-7/314531) ##### Manufacturing Experience WOW24-7 demonstrates significant expertise in supporting the manufacturing sector, particularly in providing around-the-clock technical and customer service. Clients appreciate their flexibility, talent, and cost-effectiveness, noting exceptional performance in after-hours support. The structured training and monitoring processes ensure high-quality service delivery. Overall, feedback reflects a strong positive sentiment, with clients feeling reassured by the dedication of WOW24-7's staff to contribute meaningfully to their operations. - 1 review for manufacturing industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support for Monitoring Device Manufacturer (5.0/5, Feb 6, 2023): WOW24-7 provides after-hours phone and online support for a monitoring device manufacturer. They also offer technical assistance and augment the internal team's staff during business hours. [Read Full Review](https://clutch.co/go-to-review/wow24-7/179505) ##### Hospitality & leisure Experience WOW24-7 has demonstrated significant expertise in providing 24/7 customer service solutions tailored to the Hospitality & leisure industry. Clients have praised their quick onboarding, effective communication, and responsiveness, which have led to improved customer satisfaction and operational efficiency. The company's ability to adapt to various platforms and provide additional training has been particularly noted. Overall, their strengths in quality support and timely service position them as a strong candidate for businesses seeking reliable customer service outsourcing. - 2 reviews for hospitality & leisure industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Service Outsourcing for Vacation Rental Platform (5.0/5, Oct 14, 2019): wow24-7 provided customer service outsourcing services for a B2B vacation rentals platform.  [Read Full Review](https://clutch.co/go-to-review/wow24-7/64133) - Inbound Marketing for Global Travel Company (4.5/5, Jul 1, 2022): A global travel company hired WOW24-7 to manage their inbound volume after the pandemic. They provide daily support via ZenDesk and TalkDesk, as well as coverage on Salesforce and email. [Read Full Review](https://clutch.co/go-to-review/wow24-7/148436) ##### Telecommunications Experience WOW24-7 has demonstrated strong expertise in providing 24/7 customer support for the Telecommunications industry, effectively addressing client needs across multiple time zones. Clients commend their responsiveness and ability to prioritize urgent requests, highlighting their role as an essential support component. While their onboarding process is efficient, clients suggest enhancing technical expertise within their team. Overall, WOW24-7 is regarded as a reliable partner, particularly valued for their cost-effectiveness and adaptability in a fast-paced environment. - 1 review for telecommunications industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for E-Commerce Operating System (5.0/5, Jul 16, 2021): Wow24-7 provides first response support for an e-commerce operating system company. They attend customers across different time zones within the guaranteed response hours that the client has set. [Read Full Review](https://clutch.co/go-to-review/wow24-7/83271) ##### Healthcare Experience WOW24-7 has demonstrated considerable expertise in the Healthcare sector, particularly in providing stellar customer support for clinical research and therapy services. Clients like HMD Clinical and Calmerry praised WOW24-7 for their dedicated teams, effective communication, and ability to handle sensitive inquiries with empathy and professionalism. Overall, their impact has been positive, enhancing customer satisfaction and operational efficiency, making them a strong candidate for businesses seeking reliable support in the Healthcare industry. - 2 reviews for healthcare industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Customer Support Operations for Online Therapy Platform (5.0/5, Nov 20, 2020): Wow24-7 provides customer support to an online therapy platform. The team caters to both client and therapist requests. The company aims to establish a positive and professional experience for its users. [Read Full Review](https://clutch.co/go-to-review/wow24-7/119404) - Helpdesk for Responsive Technology Provider (5.0/5, Dec 22, 2020): Wow24-7 provides ongoing call center services for an interactive response technology provider. The team handles the client's customer support service. [Read Full Review](https://clutch.co/go-to-review/wow24-7/143556) ##### Energy & natural resources Experience The provider demonstrates strong expertise in the Energy & natural resources sector, particularly in delivering 24/7 customer support for electric vehicle charging services. Clients commend their quick onboarding, responsive communication, and effective project management. The team's ability to log customer interactions and produce performance reports enhances service quality. Overall, the sentiment is positive, with clients noting a solid partnership that addresses challenges efficiently, making the company a suitable choice for businesses in this industry. - 1 review for energy & natural resources industry - $10,000 – $49,000 avg. project cost - 24-Hour Customer Support Calls for Renewable Energy Co. (4.5/5, Sep 5, 2019): A first-level call center for an electric vehicle charging company, wow24-7 answers phone calls and addresses customer inquiries 24/7. Following stipulations, the team managed the training process internally. [Read Full Review](https://clutch.co/go-to-review/wow24-7/38532) ##### IT Services Experience Wow24-7 has received positive feedback for its exceptional customer support services in the IT sector. Clients commend their quick response times and effective communication strategies tailored to enhance business growth. The company's flexibility, reliability, and professionalism during challenging interactions stand out as key strengths. Overall, Wow24-7 is viewed as a strong candidate for businesses seeking competent IT service providers, with a proven track record of client satisfaction and effective problem resolution. - 1 review for it services industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support for Translation Company (5.0/5, Oct 18, 2020): Wow24-7 provides round-the-clock call center services to a translation firm. The team first studied the client's needs and objectives to create a communication strategy that can help them grow their business. [Read Full Review](https://clutch.co/go-to-review/wow24-7/90375) ##### Education Experience The feedback from clients in the Education industry highlights Wow24-7's expertise in providing dedicated customer support solutions tailored to specific educational needs. They are recognized for their flexibility, responsiveness, and commitment to continuous improvement, which enhances client satisfaction. Their ability to deliver omnichannel support and maintain a human touch in service is particularly noted, making them a strong contender for educational organizations seeking reliable and effective customer care. - 2 reviews for education industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Outsourced Customer Service for College Resource Website (5.0/5, Dec 28, 2017): Wow24-7 provides ongoing customer service for an online resource platform. Their agents are available 24/7 year-round and focus on answering questions and providing guidance via phone calls and live chat. [Read Full Review](https://clutch.co/go-to-review/wow24-7/38017) - Help Desk Agents for Online Personal Transformation Co (5.0/5, Nov 21, 2025): WOW24-7 provides customer service help desk agents for an online personal transformation company. The team is responsible for managing the help desk and providing support to the client's customers. [Read Full Review](https://clutch.co/go-to-review/wow24-7/421256) ##### Other industries Experience Feedback from clients in the Other Industries sector highlights WOW24-7's exceptional expertise in providing 24/7 customer support, leading to improved response times and customer satisfaction. Clients commend the team's professionalism, adaptability, and ability to integrate seamlessly with their operations. Notable strengths include rapid training, effective communication, and a commitment to quality assurance. Overall, the sentiment is overwhelmingly positive, indicating that WOW24-7 is a strong fit for businesses seeking reliable and effective customer support solutions. - 16 reviews for other industries industry - 14 reviews are 5 stars - $10,000 – $49,000 avg. project cost - 24/7 Customer Support for E-Commerce Services Company (5.0/5, Jun 6, 2022): WOW24-7 is providing 24/7 customer support for an e-commerce services company. They’ve handled the hiring and training of talents. Currently, four resources are working on the account, including a team leader. [Read Full Review](https://clutch.co/go-to-review/wow24-7/21750) - Outsourced Support & Lead Qualification for SaaS Platform (5.0/5, Nov 14, 2017): Wow24-7 provides phone, chat, and email coverage to facilitate customer service efforts around the clock, acting as the first line of support for all queries. They also cultivate leads via outbound calls.  [Read Full Review](https://clutch.co/go-to-review/wow24-7/28207) - Customer Support Operations for Design Agency (5.0/5, Jun 1, 2021): Wow24-7 provides customer support operations for a design agency. Their responsibilities include identifying external clients' needs, communicating with the internal account manager, and managing other issues.  [Read Full Review](https://clutch.co/go-to-review/wow24-7/41049) - Customer Support for Translation Company (5.0/5, Oct 18, 2020): Wow24-7 provides round-the-clock call center services to a translation firm. The team first studied the client's needs and objectives to create a communication strategy that can help them grow their business. [Read Full Review](https://clutch.co/go-to-review/wow24-7/90375) - Multi-Lingual Tech Support for Development Firm (5.0/5, Apr 3, 2017): Wow24-7 is the customer support service for an app and web development company. The team handles backend support and answers client calls and chats to explain the development process and estimate costs. [Read Full Review](https://clutch.co/go-to-review/wow24-7/102081) - Customer Support Operations for Online Therapy Platform (5.0/5, Nov 20, 2020): Wow24-7 provides customer support to an online therapy platform. The team caters to both client and therapist requests. The company aims to establish a positive and professional experience for its users. [Read Full Review](https://clutch.co/go-to-review/wow24-7/119404) - BPO for Apparel & Fashion Brand (4.0/5, Jun 25, 2020): wow24-7 provides BPO services, managing the business' tickets every day of the week. Additionally, the team handles customer service over email. [Read Full Review](https://clutch.co/go-to-review/wow24-7/121261) - Helpdesk for Responsive Technology Provider (5.0/5, Dec 22, 2020): Wow24-7 provides ongoing call center services for an interactive response technology provider. The team handles the client's customer support service. [Read Full Review](https://clutch.co/go-to-review/wow24-7/143556) - Triage Support for SaaS Company (5.0/5, Nov 9, 2022): WOW24-7 augments a SaaS company's support team, providing triage support and first responses to support requests outside of the client's office hours. The agents have been trained in using Zendesk as the tool. [Read Full Review](https://clutch.co/go-to-review/wow24-7/166036) - Staff Augmentation for Software Development Firm (5.0/5, May 3, 2023): WOW24-7 has deployed a support champion to help a software development firm assist end customers. The service provider has shortlisted qualified candidates and conducted product training with the chosen talent. [Read Full Review](https://clutch.co/go-to-review/wow24-7/198991) - Customer Service Outsourcing for Photo-Editing Co (5.0/5, Sep 15, 2024): WOW24-7 has provided customer support services for a photo-editing company since 2020. The team has handled QA, training, and customer support 24 hours a day, seven days a week via email, chat, and calls. [Read Full Review](https://clutch.co/go-to-review/wow24-7/314531) - Customer Service Outsourcing for Risk Management Company (5.0/5, Sep 19, 2024): WOW24-7 provides customer support services for a risk management company. The team is responsible for providing level one customer support. [Read Full Review](https://clutch.co/go-to-review/wow24-7/315794) - Customer Service Outsourcing for Software Co (4.5/5, Sep 20, 2024): WOW24-7 provides customer service support for a software company. The team has supported the client's customers with any questions that may arise. [Read Full Review](https://clutch.co/go-to-review/wow24-7/315887) - Customer Service Outsourcing for SaaS Co (5.0/5, May 22, 2025): WOW24-7 expanded a SaaS company's live chat to 24/7. The team provided support on the client's referral platform and responded in their HubSpot ticket instance. [Read Full Review](https://clutch.co/go-to-review/wow24-7/376436) - Customer Service Outsourcing for Pharmaceutical Company (5.0/5, Nov 25, 2025): WOW24-7 provides customer service outsourcing for a pharmaceutical firm's two brands. The team manages general email inquiries and provides reporting and QA to help identify areas for improvement. [Read Full Review](https://clutch.co/go-to-review/wow24-7/421864) - Technical Support Services for Storage Solutions Company (5.0/5, Nov 27, 2025): WOW24-7 provides 24/7 technical support for a storage solutions company. The team coordinates with the client's regional service teams to ensure consistent communication and fast issue resolution. [Read Full Review](https://clutch.co/go-to-review/wow24-7/422295) ##### eCommerce Experience WOW24-7 has garnered positive feedback in the eCommerce industry for its exceptional 24/7 customer support services, crucial for payment orchestration firms. Clients commend their proactive communication, responsiveness, and commitment to continuous improvement, which enhances customer experience and service quality. The team's alignment with client goals and adaptability to evolving needs further solidify their reputation as a reliable partner, making them a strong option for businesses seeking effective eCommerce support solutions. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Payment Orchestration Company (5.0/5, Apr 30, 2026): WOW24-7 provided customer support for a payment orchestration company. The team offered 24/7 phone support to the client's customers. [Read Full Review](https://clutch.co/go-to-review/wow24-7/453825) ##### Information technology Experience WOW24-7 has received positive feedback from clients in the Information Technology sector for their reliable 24/7 support services, which have significantly improved response times and ticket management. Clients commend their strong operational consistency, proactive communication, and ability to adapt based on feedback. Their strengths include effective triage processes and internal quality assurance, although there is room for improvement in deep product knowledge. Overall, they are seen as a valuable partner for enhancing customer support operations. - 3 reviews for information technology industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for IT Company (5.0/5, Jun 19, 2025): WOW24-7 provides customer service support for an IT company. They've provided a customer service agent responsible for responding to the client's chat and email customer service requests. [Read Full Review](https://clutch.co/go-to-review/wow24-7/383435) - Customer Service Outsourcing for Communication Platform (4.5/5, Apr 9, 2026): WOW24-7 provides customer service outsourcing for a communication platform. The team monitors incoming tickets, provides a first response, categorizes and prioritizes tickets, and handles basic troubleshooting. [Read Full Review](https://clutch.co/go-to-review/wow24-7/449144) - Customer Support Services for Software Platform (5.0/5, May 6, 2026): WOW24-7 provides customer support services for a software platform. The team assists the client's end customers with training and troubleshooting support. [Read Full Review](https://clutch.co/go-to-review/wow24-7/455158) ##### Consumer products & services Experience WOW24-7 is highly regarded in the Consumer products & services industry for its responsive and reliable support. Clients note their expertise in handling customer inquiries and managing membership registrations effectively. The team's commitment to continuous improvement and proactive management fosters a strong partnership, positively impacting operations. Overall, the feedback reflects a strong sentiment towards WOW24-7's ability to meet client needs and drive success, making them a solid choice for businesses in this sector. - 1 review for consumer products & services industry - $10,000 – $49,000 avg. project cost - Call Center Services for Member Society (4.0/5, Mar 30, 2026): WOW24-7 provided call center services for a member society. The team handled customer service support, including registering customers for meetings and conferences and placing orders on the client's website. [Read Full Review](https://clutch.co/go-to-review/wow24-7/446601) ##### Retail Experience WOW24-7 has received positive feedback from clients in the Retail industry for their exceptional customer service capabilities, which include 24/7 support and personalized interactions. Clients have highlighted their professionalism, emotional intelligence, and adaptability, praising WOW24-7 for effectively managing customer inquiries and enhancing overall customer satisfaction. Their ability to provide timely and effective solutions has been described as a key strength, making them a suitable partner for businesses seeking to improve their customer engagement and support in the retail sector. - 4 reviews for retail industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Customer Service Support for Star Maps Retailer (5.0/5, May 25, 2021): Wow24-7 provides ongoing customer support services for a star maps retailer. The team answers customer queries, comments, and complaints and responds to social media messages. They also check orders.  [Read Full Review](https://clutch.co/go-to-review/wow24-7/35491) - Business Process Outsourcing for Retail Business (4.5/5, Sep 9, 2019): wow24- 7 agents provide customer service support, augmenting an internal team. [Read Full Review](https://clutch.co/go-to-review/wow24-7/40676) - Help Desk & Outbound Sales Call Center for Jewelry Makers (5.0/5, Apr 20, 2017): Wow24-7 provides online customer service solution through online chat and phone calls. They also provide outbound sales calls, and manage specific calls for groups of customers with particular needs. [Read Full Review](https://clutch.co/go-to-review/wow24-7/106777) - Customer Service Outsourcing for Online Grocery Store (5.0/5, Nov 6, 2024): WOW24-7 provides customer service outsourcing services for an online grocery store. The team is responsible for sourcing agents to handle the client's customer support needs. [Read Full Review](https://clutch.co/go-to-review/wow24-7/328903) #### 4.8 out of 5.0 rating for cost What Clients Have Said WOW24-7 is frequently praised for its cost-effectiveness and overall value. Clients highlight that the pricing aligns well with their budgets while delivering high-quality support. For instance, one client noted that WOW24-7 provided a reliable 24/7 solution at half the cost of maintaining a similar team in-house. Overall, the sentiment is positive, with numerous clients stating that the services offered are a good return on investment, enhancing their operational efficiency without compromising service quality. [Read All Reviews](https://clutch.co/profile/wow24-7?verified=true#reviews) - $10,000 to $49,000 (11 reviews) - Less than $10,000 (7 reviews) - $50,000 to $199,999 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 14 countries - Australia (1 projects) - Brazil (1 projects) - Cyprus (1 projects) - Denmark (2 projects) - Germany (4 projects) - India (1 projects) - Ireland (2 projects) - Israel (1 projects) - Italy (2 projects) - Spain (2 projects) - Ukraine (2 projects) - United States (9 projects) - Scotland (2 projects) - England (1 projects) This provider is available in 33 time zones: - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 16 languages: - Croatian - Czech - Dutch - English - Finnish - French - German - Italian - Norwegian - Polish - Portuguese - Slovakian - Slovenian - Spanish - Swedish - Ukrainian [View Reviews](https://clutch.co/profile/wow24-7?verified=true#reviews) --- ### [24H Virtual](https://clutch.co/profile/24h-virtual) #### 5 out of 5 star rating (13 reviews) - 50 - 249 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 50% Call Center Services - 20% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description 24H Virtual is a company specializing in Contact Center Services, offering comprehensive Inbound Call Center and Customer Support Services. Overall feedback from their reviews is overwhelmingly positive, with approximately 90% of clients praising their professionalism, responsiveness, and ability to scale call-answering services. Notably, about 80% of reviewers highlight their exceptional project management and personalized customer care. [Visit Website](https://24hvirtual.com/clutch-virtual-receptionist/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Accessible Clients express a highly positive sentiment regarding the accessibility of 24H Virtual. One reviewer noted, 'I can reach out to them by phone, email, or text — they’re incredibly available, which is wonderful.' Another emphasized their responsiveness, stating, 'I can hear back from them within 24 hours at the most.' Overall, the feedback highlights their effective communication and willingness to provide personable support, contributing to a smooth and trustworthy partnership. - Call Answering Support for Law Firm (5.0/5, Feb 24, 2022): The personable attention I have with their partners has made it a smooth transition. It has also allowed me to trust them — putting so much hard work into somebody’s hands can be terrifying, so having a communicative partner is very important to me. Nowadays, it's challenging to have this kind of customer service, but with Paul and Sabrina, I can reach out to them by phone, email, or text — they’re incredibly available, which is wonderful. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/1229) #### 8 reviews mention Call Center Services Call Answering Support for Law Firm 5.0/5 — A law firm backend service hired 24H Virtual to provide call answering services. They trained a team of receptionists to answer calls from the client's customers and its management and technical aspects. - 8 of 8 Call Center Services reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/24h-virtual/1229) #### Experience in 8 industries 24H Virtual demonstrates strong expertise across various industries, including legal, financial services, real estate, hospitality, and wellness. Clients praise their responsive communication, project management, and the ability to enhance service quality and efficiency. Overall sentiment is positive, with particular strengths in customer service and call handling. They are well-suited for businesses needing 24/7 customer support, administrative assistance, and tailored service solutions, making them a versatile partner for diverse sectors. [Read All Reviews](https://clutch.co/profile/24h-virtual?verified=true#reviews) ##### Legal Experience 24H Virtual has garnered positive feedback from the legal industry, particularly for their expertise in handling call-answering services. Clients appreciate their responsive and communicative approach, which aids in scaling operations efficiently. One legal director noted significant improvements in service delivery and reduced stress, emphasizing the importance of their personable attention. Overall, the sentiment reflects satisfaction with their ability to enhance operational efficiency and client relations within the legal sector. - 1 review for legal industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Answering Support for Law Firm (5.0/5, Feb 24, 2022): A law firm backend service hired 24H Virtual to provide call answering services. They trained a team of receptionists to answer calls from the client's customers and its management and technical aspects. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/1229) ##### Other Industry Experience 24H Virtual has demonstrated substantial expertise in the Other Industry through tailored solutions for businesses like appliance repair and cleaning services. Clients praise their responsive communication, punctual project delivery, and effective branding and web development efforts. Significant improvements in customer conversion rates and overall satisfaction highlight their impact. Their personalized approach, especially direct owner involvement, enhances collaboration. Potential clients in the Other Industry can expect reliable support and a commitment to continuous improvement. - 2 reviews for other industry industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for Appliance Repair Company (5.0/5, Feb 23, 2022): 24H Virtual provides ongoing call center services for an appliance repair company. Their main tasks are to answer incoming customer calls and respond to emails on a 24/7 basis. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/1170) - Web Dev, Content Mktg & Branding for Cleaning Company (5.0/5, Oct 19, 2021): 24H Virtual built and designed a cleaning company's website. They also managed the client's branding and content marketing strategies. Two people participated in the month-long project. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/40996) ##### Financial services Experience 24H Virtual has garnered positive feedback in the Financial services industry, particularly for their professionalism and responsiveness. The CEO of a fractional CFO service praised their effectiveness in managing calls and setting appointments, leading to reduced phone traffic for his team. Their willingness to engage in smaller projects and provide dedicated support has been highlighted as a strength, indicating a partner-like approach that resonates well with clients seeking reliable assistance in the financial sector. - 2 reviews for financial services industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Virtual Assistance for Community Credit Union (5.0/5, Jan 11, 2022): 24H Virtual contributed to the success of The North Pole Connection, a Christmas project where they would answer the phone and pretend to be an elf. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/8339) - Call Center Support for Financial Services Company (5.0/5, Apr 6, 2021): 24H Virtual offers call center support, answering calls during the day and scheduling appointments with prospective leads.  [Read Full Review](https://clutch.co/go-to-review/24h-virtual/118509) ##### Business services Experience 24H Virtual demonstrates significant expertise in the Business services industry, providing responsive and tailored virtual assistance to clients. Their strengths include effective communication, 24/7 availability, and the ability to handle sensitive situations with empathy and professionalism. Clients report measurable improvements in operational efficiency and customer relations, underpinning their positive overall sentiment. As a trusted partner, 24H Virtual is well-suited for businesses seeking reliable support in managing administrative tasks and client communications. - 2 reviews for business services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Virtual Solutions Provider (5.0/5, Dec 9, 2021): 24H Virtual is assisting a virtual solutions provider with their admin work and receptionist calls. The client expects them to screen calls, answer FAQs, manage their emails, and more in a 24-hour basis. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/6473) - Virtual Receptionist Services for Accounting Company (5.0/5, Mar 12, 2021): 24H Virtual provides ongoing virtual assistance support to an accounting firm with the goal of generating warm leads. They keep track of calls, listen to customer's inquiries, and redirect calls when needed. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/95455) ##### Real estate Experience 24H Virtual demonstrates strong expertise in the real estate sector, providing reliable call handling and appointment management that enhances operational efficiency for clients. Feedback highlights their professionalism, flexibility, and ability to adapt to specific needs. Clients appreciate the quality of service and effective communication, which fosters long-term partnerships. Overall sentiment is positive, making 24H Virtual a suitable choice for real estate businesses seeking dedicated support in managing client interactions. - 3 reviews for real estate industry - 2 reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost - Staff Augmentation for Real Estate Company (5.0/5, Oct 1, 2021): 24H Virtual has provided staff augmentation services for a real estate company. The team manages the client's customer inquiries. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/147402) - Call Center Services for Real Estate Home Inspection Company (4.5/5, May 13, 2021): 24H Virtual provides call center services for a home inspection business. Their tasks include managing the client’s appointments and calls using scheduling software. They serve as the company’s reception staff.  [Read Full Review](https://clutch.co/go-to-review/24h-virtual/147748) - Virtual Receptionist for Real Estate Company (5.0/5, Oct 4, 2021): 24H Virtual has provided virtual receptionists for a real estate company. The team has been working with the client for twelve hours a day, forwarding calls based on the criteria given to them. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/148064) ##### Hospitality & leisure Experience 24H Virtual has proven to be a strong partner for businesses in the Hospitality & Leisure industry, particularly in enhancing online presence and functionality. Clients commend their thorough processes, efficient communication, and user-friendly website design, which has successfully attracted more inquiries from property owners and guests. Their expertise in understanding industry needs and delivering tailored solutions results in positive client experiences, making them a commendable choice for companies seeking to improve their digital services. - 1 review for hospitality & leisure industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Website Design for Airbnb Property Management Company (5.0/5, Oct 4, 2021): In need of website designs, an Airbnb property management company hired 24H Virtual. They built a user-friendly website, enabling guests, hosts, and property owners to access more options and review services.  [Read Full Review](https://clutch.co/go-to-review/24h-virtual/147960) ##### Wellness & Fitness Experience 24H Virtual has received positive feedback from clients in the Wellness & Fitness industry, highlighting their expertise in customer service management. Their proactive approach and seamless integration into existing workflows have notably improved client interactions and eased administrative burdens. Clients appreciate their dedication and responsiveness, recognizing them as a partner invested in mutual growth rather than just a service provider. Overall, 24H Virtual is well-regarded for enhancing customer relations within the Wellness & Fitness sector. - 1 review for wellness & fitness industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Service for Nonprofit Health Organization (5.0/5, Mar 25, 2021): 24H Virtual provides ongoing customer support for a nonprofit health organization. They answer calls from potential third party clients asking for educational information, health services, or product order. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/108324) ##### Transportation Experience 24H Virtual demonstrates strong expertise in the Transportation industry, particularly in providing flexible and professional call center services. Clients praise their ability to manage increased call volumes, ensuring live support during all operating hours. The dedicated team is well-trained on specific processes, resulting in seamless customer interactions. Overall, the feedback reflects a positive sentiment, highlighting their responsiveness and commitment to client needs, making them a suitable partner for businesses seeking reliable support in the Transportation sector. - 1 review for transportation industry - 1 review is 5 stars - Less than $10,000 avg. project cost - After Hours Call Center Support for Logistics & Supply Chain (5.0/5, Mar 2, 2021): A logistics and supply chain company hired 24H Virtual to provide ongoing after-hours call center support. The team also handles weekends and holiday phone inquiries for the client. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/83848) #### Completed projects in 2 countries - Canada (10 projects) - United States (3 projects) [View Reviews](https://clutch.co/profile/24h-virtual?verified=true#reviews) --- ### [Flatworld Solutions](https://clutch.co/profile/flatworld-solutions) #### 4.7 out of 5 star rating (23 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Bengaluru, India #### Services Provided - Allocation of Expertise by Percentage - 10% AI Consulting - 30% Custom Software Development - 10% AR/VR Development - 10% AI Development - 30% Call Center Services - 10% Web Design #### Company description Flatworld Solutions is a company specializing in Contact Center Services, offering Customer Support Services, Inbound Call Center, Outbound Call Center, and more. Reviewers consistently praise their professionalism, project management, and communication skills, with approximately 98% noting positive customer satisfaction. Clients appreciate their cost-effective solutions, although some suggest improvements in technical aspects and call recording provisions. [Visit Website](https://www.flatworldsolutions.com/) #### Accessible The reviews reflect a highly positive sentiment regarding Flatworld Solutions' accessibility. Clients consistently noted their availability and responsiveness, with one stating, 'They are on time and available when I need.' Another client appreciated their accommodating nature, mentioning, 'They were always available and accommodating.' Overall, the feedback emphasizes the company's commitment to maintaining open lines of communication, ensuring clients feel supported throughout the project. - App Dev for IT Company (5.0/5, Mar 15, 2023): Yes, they are on time and available when I need. They are great. The project manager is doing great on her job to get engaged at the right level - not too much and not too less and always available when needed. [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/187418) - Staff Augmentation for Electronics Company (5.0/5, Nov 18, 2022): Weekly meetings with written status reports and demonstrations of key deliverables. They were always available and accommodating. Their professional approach and communication stand out. [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/167884) #### Experience in 9 industries Flatworld Solutions has demonstrated expertise across various industries, including Education, Financial Services, Healthcare, and Advertising & Marketing. Clients commend their strong communication, professionalism, and responsiveness, particularly in providing call center operations and data management solutions. Positive sentiment is prevalent, especially in Education and Healthcare, where their data-driven decision-making and reliable support significantly impacted client operations. Prospective clients in these industries may find Flatworld Solutions a suitable partner for their project needs. [Read All Reviews](https://clutch.co/profile/flatworld-solutions?verified=true#reviews) ##### Education Experience Flatworld Solutions has received positive feedback in the Education industry, particularly for its expertise in data management and project execution. Clients commend the company for its ability to deliver data-driven solutions, such as Power BI reports, with clear timelines and effective communication. The level of professionalism and commitment to acquiring domain knowledge were highlighted as key strengths, making Flatworld Solutions a compelling choice for educational institutions seeking reliable and knowledgeable partners. - 2 reviews for education industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Web Dev for House Management Consultancy (5.0/5, Nov 30, 2022): Flatworld Solutions redeveloped a website for a house management consultancy. They developed a new domain that matched the firm's capabilities and aesthetics. [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/169686) - BI & Big Data Consulting for University (5.0/5, Sep 7, 2023): Flatworld Solutions has provided BI and big data consulting services for a university. They've created a set of Power BI reports to help make decisions based on data. [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/230963) ##### Other industries Experience Flatworld Solutions has received positive feedback from clients across various projects in the Other industries sector, particularly for their expertise in web development, call center support, and IT services. Clients commend their timely project delivery, flexibility, and effective communication. They have successfully improved operational efficiency for businesses, highlighted by a significant reduction in costs and enhanced customer satisfaction. Overall, Flatworld Solutions demonstrates strong capabilities that can benefit businesses seeking reliable outsourcing solutions in the Other industries. - 11 reviews for other industries industry - 7 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Live Answering & Customer Services for Products Business (5.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/136683) - Claims Processing Services for Healthcare Company (5.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/137954) - Call Center Support for Healthcare Center (5.0/5, Nov 5, 2022): A healthcare center hired Flatworld Solutions for their call center support. The team focuses on scheduling appointments, answering emails and phone calls, and reminding patients through phone calls. [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/165523) - Staff Augmentation for Cybersecurity Company (5.0/5, Nov 14, 2022): Flatworld Solutions provides staff augmentation services for a cybersecurity company. They have built the client's SOC team from scratch by interviewing candidates and introducing the ones that meet the requirements. [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/166831) - Staff Augmentation for Electronics Company (5.0/5, Nov 18, 2022): An electronics company has hired Flatworld Solutions for staff augmentation. They've supported the client with multiple projects, and they advise better solutions for different development challenges. [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/167884) - BPO Services for Digital Analytics Agency (4.0/5, Nov 21, 2022): A digital analytics agency hired Flatworld Solutions for their BPO services. The team alleviated their operations and workload by providing them with highly-qualified development resources. [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/168053) - Web Dev & Support for Web Services Company (4.0/5, Dec 6, 2022): Flatworld Solutions provided web development and support services for a web services provider. They helped with end-client projects, working on small coding jobs to repair the functionality of some websites. [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/170491) - Custom Software Dev & Business Services for Medical Group (5.0/5, Dec 7, 2022): Flatworld Solutions was hired by a medical group to handle their back office, call center, and billing operations. They're also tasked with developing a custom ERP for the client. [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/170855) - Mobile App Development for Baseball Development Center (4.0/5, Dec 19, 2022): Flatworld Solutions designed and built the second version of a baseball development center's mobile app.  [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/172643) - Microsoft 365 Migration for IT Services Company (3.0/5, Feb 22, 2023): Flatworld Solutions was hired by an IT services company for their cloud consulting services. They helped the client migrate their data from Google Workspace to Microsoft 365. [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/182282) - Website Development for Tax & Business Consulting Firm (5.0/5, May 5, 2023): Flatworld Solutions developed a website for a tax and business consulting company. [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/199748) ##### Business services Experience Flatworld Solutions has received positive feedback in the Business services industry, particularly for its application administration and development expertise. Clients appreciate their timely delivery and proactive communication, highlighting the company's commitment to ensuring project success. The value for cost and the personalized attention from team members, especially project managers, have been noted as significant strengths. Overall, Flatworld Solutions appears to be a strong candidate for organizations seeking reliable and effective business services. - 1 review for business services industry - 1 review is 5 stars - Unknown avg. project cost - App Dev for IT Company (5.0/5, Mar 15, 2023): Flatworld Solutions has developed an application for an IT company. The team is responsible for application administration and development. [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/187418) ##### Advertising & marketing Experience Flatworld Solutions has received positive feedback within the Advertising & marketing industry for its exceptional call center services and customer support. Clients highlight their professionalism, responsiveness, and effective project management, noting the company's ability to adapt and manage databases efficiently. The impact of their services is reflected in increased customer satisfaction and a seamless operational experience. Overall, Flatworld Solutions is regarded as a reliable partner, making them a strong candidate for businesses seeking outsourcing solutions in the Advertising & marketing sector. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Marketing & Advertising Firm (5.0/5, Apr 2, 2021): Flatworld Solutions helped a marketing and advertising company to manage their CRM level-one support tasks, including call centers. [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/115593) - Call Center Services for Spa & Wellness Gift Card Platform (5.0/5, Nov 29, 2022): Flatworld Solutions provides call center services for a spa and wellness gift card platform. Using scripts supplied by the client, the team helps with customer service. They're also updating the databases. [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/169383) ##### Legal Experience Flatworld Solutions has received positive feedback from clients in the Legal industry, particularly for its effective lead generation and sales support services. Clients appreciate the company's professionalism, responsiveness, and ability to manage sensitive information securely. Notably, Flatworld Solutions' agents exhibit strong English proficiency and compliance, enhancing client interactions. Overall, the partnership has proven beneficial, although clients suggest patience during the onboarding process due to the need for thorough training. - 1 review for legal industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - BPO Services for Lawyer Referral Service Company (5.0/5, Sep 23, 2022): Flatworld Solutions provides BPO services to a lawyer referral service provider. They support lead generation and sales efforts, and the management team is in charge of training their agents to do their work. [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/159555) ##### Financial services Experience Flatworld Solutions has received positive feedback from clients in the Financial services industry, particularly for their call center and backend administrative services. Clients appreciate their knowledgeable and collaborative approach, reporting successful engagements and effective project management. The ability to handle both in-office and remote work has also been highlighted as a strength. Overall, the sentiment indicates that Flatworld Solutions is a reliable partner, capable of meeting the diverse needs of businesses in the Financial services sector. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Call Center & Administrative Work for Insurance Agency (5.0/5, Sep 21, 2022): Flatworld Solutions is handling an insurance agency's call center and backend administrative work. They're also tasked with handling outgoing marketing calls for the client. [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/159163) ##### Real estate Experience Flatworld Solutions has demonstrated strong expertise in the real estate industry by providing effective call center services tailored to lead generation. Clients appreciate their proactive communication and project management, with a notable success rate in setting appointments. While some leads did not yield a high ROI, overall engagement has been positive, with a consistent flow of qualified leads. Potential clients seeking reliable support in real estate lead acquisition may find Flatworld Solutions to be a strong candidate. - 1 review for real estate industry - Less than $10,000 avg. project cost - Call Center Services for Real Estate Investment Firm (4.0/5, Jul 26, 2022): Flatworld Solutions provides call center services for a real estate investment firm. They’ve hired candidates to conduct calls inquiring real estate owners about selling their homes in some targeted areas.   [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/151455) ##### Information technology Experience Flatworld Solutions has received positive feedback regarding its expertise in providing inbound services, particularly in customer support over the phone. Clients appreciate the prompt communication and effective service, which has significantly saved time and resources. The overall sentiment highlights the company's reliability and strong performance in the Information technology industry, making it a suitable choice for businesses seeking dedicated support in enhancing customer interactions. - 1 review for information technology industry - 1 review is 5 stars - Unknown avg. project cost - Inbound Appointment Scheduling for Technology Service (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/24993) ##### Manufacturing Experience Flatworld Solutions has received positive feedback in the Manufacturing industry for its effective inbound services, which help clients manage high volumes of incoming calls efficiently. Clients commend the company's ability to save valuable time, allowing organizations to focus on productivity. The breadth of services offered by Flatworld Solutions is recognized as a significant strength, reinforcing its position as a capable partner for businesses in the Manufacturing sector seeking reliable operational support. - 1 review for manufacturing industry - 1 review is 5 stars - $10,000,000 + avg. project cost - Call Reception Service for Manufacturing Company (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/146361) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Flatworld Solutions' competitive pricing and excellent value for money. One client noted, 'Pricing fit our budget' and emphasized the 'good value for cost.' Another stated they chose Flatworld because of their 'cost-effective solutions' and 'responsiveness.' Overall, feedback indicates that clients feel they receive high-quality service relative to their investment, making the company an appealing choice for various project needs. [Read All Reviews](https://clutch.co/profile/flatworld-solutions?verified=true#reviews) - $10,000 to $49,000 (7 reviews) - Less than $10,000 (4 reviews) - $50,000 to $199,999 (2 reviews) - $200,000 to $999,999 (2 reviews) - $10,000,000 + (1 reviews) #### Completed projects in 5 countries - Australia (1 projects) - Canada (1 projects) - Hong Kong (1 projects) - United States (16 projects) - England (1 projects) [View Reviews](https://clutch.co/profile/flatworld-solutions?verified=true#reviews) --- ### [MattsenKumar LLC](https://clutch.co/profile/mattsenkumar) #### 4.2 out of 5 star rating (6 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Gurugram, India #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 20% Customer Service Outsourcing - 20% Sales Outsourcing - 10% Transcription #### Company description MattsenKumar LLC is a professional contact center service provider offering comprehensive customer support services, including inbound and outbound call handling, telemarketing, and customer care services. The company receives positive feedback for its proactive project management, adaptability, and effective customer service, with 90% of customer issues reportedly resolved efficiently. Clients commend their commitment to understanding client needs and their 24/7 availability. [Visit Website](https://www.mattsenkumar.com/) #### Communicative Clients have consistently praised MattsenKumar LLC for their exceptional communication skills. One client noted, 'The level and quality of communication between both parties has been excellent,' highlighting prompt and accurate responses. Another emphasized the effectiveness of weekly management calls and daily interactions, stating, 'We all are on the same page.' Overall, the sentiment reflects a strong appreciation for the firm's communicative approach, contributing to successful collaboration and project outcomes. - Menu Digitalization for Food Delivery Company (4.0/5, Oct 5, 2021): The level and quality of communication between both parties has been excellent. Responses are promt and accurate. Negotiations are also done very well, we are overall impressed in this regard. [Read Full Review](https://clutch.co/go-to-review/mattsenkumar/25650) - Sales Support for Call Center Expansion (4.5/5, Oct 31, 2019): Very effective communication. Every week we have management call and almost every day we talk to team other so we all are on the same page. [Read Full Review](https://clutch.co/go-to-review/mattsenkumar/76255) #### 3 reviews mention Call Center Services Call Center Services for Financial Institution 4.5/5 — MattsenKumar LLC provides call center services to a financial firm. They respond to the phone calls, emails, and social media chats of customers. Overall, they answer complaints, requests, and queries. - 0 of 3 Call Center Services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/mattsenkumar/25291) #### 4.4 out of 5.0 rating for cost What Clients Have Said Clients express a strong positive sentiment regarding MattsenKumar LLC's cost-effectiveness and value for money. One client highlighted that they provide 'good services at reasonable prices,' while another mentioned a monthly investment of approximately $16,000–$20,000, which they deem worthwhile due to the quality of service received. Overall, clients appreciate the adaptability and responsiveness of MattsenKumar, indicating that the pricing aligns well with the value delivered. [Read All Reviews](https://clutch.co/profile/mattsenkumar?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 2 countries - India (4 projects) - United States (1 projects) [View Reviews](https://clutch.co/profile/mattsenkumar?verified=true#reviews) --- ### [IntelligentBee](https://clutch.co/profile/intelligentbee) #### 4.8 out of 5 star rating (9 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Iași, Romania #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 30% Call Center Services - 50% Customer Service Outsourcing #### Company description IntelligentBee is a versatile company providing IT support, customer service, and software development. Reviews highlight their flexibility, on-time delivery, and high satisfaction rates, with 100% of clients praising their commitment to quality and responsiveness. Notably, 90% of users appreciate their product flow, and all reviews emphasize their adaptability and proactive problem-solving skills. [Visit Website](https://intelligentbee.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Passionate about their work Clients express a strong sentiment regarding IntelligentBee's passion for their work, highlighting their commitment to customer satisfaction and adaptability. One client noted, "IntelligentBee’s passion for their customers... has been instrumental in us becoming a 24/7 support shop." They commend the team's responsiveness and enthusiasm for learning, stating, "Their engineers molded into our culture" and showcasing their willingness to work flexible hours to enhance collaboration. Overall, feedback reflects a high level of satisfaction with their dedication and proactive approach. - Staff Augmentation for API Platform (4.0/5, Mar 21, 2019): IntelligentBee’s passionate for their customers, focusing on their experience and maintaining customer satisfaction. They’re passionate contributors that respond to emails and Slack messages quickly. IntelligentBee is enthusiastic about learning. [Read Full Review](https://clutch.co/go-to-review/intelligentbee/77126) #### Experience in 5 industries IntelligentBee has demonstrated strong expertise across various industries including Information Technology, Financial Services, Automotive, and Media. Clients commend their exceptional technical support, responsiveness, and ability to enhance customer satisfaction. In IT, they effectively manage Level 1 support, while in Finance, they significantly improved response times. Their contributions in Automotive involved accurate data entry, and in Media, they assisted with product development, showcasing flexibility and innovative solutions. Overall, the sentiment across industries is highly positive, indicating a strong fit for companies seeking reliable support and development services. [Read All Reviews](https://clutch.co/profile/intelligentbee?verified=true#reviews) ##### Automotive Experience IntelligentBee has demonstrated strong expertise in the Automotive sector, particularly in data entry services for car sales platforms. Clients have praised their ability to swiftly and accurately process PDF invoices into Excel formats, highlighting their responsiveness and efficiency. The overall sentiment reflects satisfaction with the quality of work provided, indicating that IntelligentBee is a reliable partner for businesses in the Automotive industry seeking efficient data management solutions. - 1 review for automotive industry - Less than $10,000 avg. project cost - Data Entry for Automative Dealers (4.5/5, Apr 15, 2021): IntelligentBee is providing data entry services from PDF to Excel for automotive dealers. They are tasked with inputting PDF data into an Excel template. [Read Full Review](https://clutch.co/go-to-review/intelligentbee/126195) ##### Media Experience IntelligentBee has received positive feedback from clients in the Media industry for their expertise in developing innovative solutions that connect local brands with influencers. Clients have highlighted their strong project management skills, responsiveness, and collaborative approach, which have significantly impacted project success. Their ability to provide valuable insights and automate processes has helped startups enhance user engagement and retention. Overall, IntelligentBee is viewed as a reliable partner for businesses seeking to navigate the complexities of the Media landscape. - 1 review for media industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Application Development for Influencer Networking Platform (5.0/5, Dec 4, 2019): IntelligentBee works on the development of an app for connecting influencers to local brands. It also offers insights and will be available for both Android and iOS platforms. [Read Full Review](https://clutch.co/go-to-review/intelligentbee/97347) ##### IT Services Experience IntelligentBee has received positive feedback in the IT Services industry, highlighting their expertise in engineering support and development. Clients commend their responsiveness, adaptability, and ability to enhance productivity, ultimately contributing significantly to revenue growth. Their collaborative approach, effective project management, and commitment to client satisfaction further underscore their strengths. Overall, IntelligentBee is well-regarded for delivering high-quality IT services, making them a strong candidate for businesses seeking reliable IT partnerships. - 2 reviews for it services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Staff Augmentation for API Platform (4.0/5, Mar 21, 2019): IntelligentBee provides a technical support team to help expansion into the European market. The team includes four engineers and a team leader. [Read Full Review](https://clutch.co/go-to-review/intelligentbee/77126) - Development and Support for Communication Platform (5.0/5, Apr 24, 2017): IntelligentBee built B2B communications and marketing platforms that require custom code integrations. Assigned resources also provide comprehensive 24/7 technical support. [Read Full Review](https://clutch.co/go-to-review/intelligentbee/107329) ##### Software Experience IntelligentBee demonstrates expertise in providing comprehensive IT support for the software industry, specifically tailored for companies like Gorgias. Clients highlight their responsiveness, flexibility, and ability to deliver technical solutions efficiently, resulting in high satisfaction rates among end users. Their proactive approach to project management and willingness to tackle additional tasks, such as security audits, further solidifies their reputation as a reliable partner. Overall, IntelligentBee is a strong contender for businesses seeking skilled IT support in the software sector. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - IT Support for Conversational AI Platform (5.0/5, Nov 17, 2025): IntelligentBee provides IT support for a conversational AI platform. Their work includes provisioning and deprovisioning new hires, troubleshooting hardware and software, and providing general IT support. [Read Full Review](https://clutch.co/go-to-review/intelligentbee/420375) ##### Financial services Experience IntelligentBee has demonstrated significant expertise in the Financial services industry, particularly in enhancing customer support for companies like Ugami Inc. Clients commend their commitment to excellence and effective communication, which has led to measurable improvements in customer satisfaction scores and response times. Their strategic approach to understanding customer needs and optimizing service workflows positions IntelligentBee as a valuable partner for financial service providers seeking to enhance operational efficiency and customer engagement. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service for Gaming Financial Solutions Firm (5.0/5, Sep 22, 2023): IntelligentBee provides customer support services for a gaming financial solutions firm. The team is responsible for interacting with customers, resolving their issues, answering queries, and evaluating orders. [Read Full Review](https://clutch.co/go-to-review/intelligentbee/235021) ##### Information technology Experience IntelligentBee has proven expertise in the Information Technology sector, particularly in customer support and software development. Clients praise their commitment to on-time delivery and effective communication, aligning with Agile methodologies. Their proactive approach to problem-solving and high-quality technical execution has positively impacted clients' projects, as seen in Unleash's improved customer satisfaction and EventWay's competitive platform launch. Overall, IntelligentBee's strengths in responsiveness and adaptability make them a strong candidate for businesses seeking reliable IT partnerships. - 2 reviews for information technology industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Web & Mobile App Dev for Events Platform (5.0/5, Jan 22, 2020): IntelligentBee developed web and mobile apps from the ground up. They added features per-request, performed QA, and deployed the solutions on servers. [Read Full Review](https://clutch.co/go-to-review/intelligentbee/122590) - Customer Service Support for Open-Source Management SaaS Co (4.5/5, Oct 3, 2023): IntelligentBee provides customer service support for an open-source management SaaS company. The team is responsible for responding to customers 24/7 and monitoring customer satisfaction. [Read Full Review](https://clutch.co/go-to-review/intelligentbee/237637) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight IntelligentBee's exceptional value for money, noting that their pricing aligns well with project budgets while delivering high-quality services. For instance, a department manager from Gorgias stated that they chose IntelligentBee due to its 'good value for cost,' while the Operations Manager at Ugami Inc. emphasized 'good value for cost' as a key reason for their selection. Overall, feedback reflects a strong sentiment of satisfaction regarding the cost-effectiveness of the services provided. [Read All Reviews](https://clutch.co/profile/intelligentbee?verified=true#reviews) - $200,000 to $999,999 (2 reviews) - Less than $10,000 (1 reviews) - $10,000 to $49,000 (1 reviews) - $50,000 to $199,999 (1 reviews) #### 3 fixed price Call Center Services packages Community Management Boost brand loyalty and reduce support tickets with our integrated Community Management service. We actively engage, moderate, and support your online community across channels—fostering real-time feedback, personalized interaction, and a loyal, empowered customer base. --- ### [Go4customer](https://clutch.co/profile/go4customer) #### 5 out of 5 star rating (5 reviews) - 1,000 - 9,999 employees - Noida, India #### Services Provided - Allocation of Expertise by Percentage - 40% Call Center Services - 30% Customer Service Outsourcing - 20% Market Research - 10% Sales Outsourcing #### Company description Go4customer specializes in providing comprehensive contact center services, including inbound and outbound call center services, telemarketing, and customer care services. Reviews highlight their exceptional customer support, with 100% of reviewers praising their responsiveness and efficiency in project management. Clients consistently commend their commitment to customer satisfaction and seamless integration into existing operations. [Visit Website](https://go4customer.com) #### Innovative Clients commend Go4Customer for its innovative approach, particularly noting their data-driven strategies and commitment to enhancing customer satisfaction. One review highlighted their 'forward-thinking and innovative mindset,' which reflects in their continuous improvement efforts and the implementation of call analytics for performance optimization. Overall, the sentiment is positive, with clients appreciating the company's dedication to providing exceptional service while embracing new technologies to streamline operations. - Call Center Services for Digital Mareketing & IT Company (5.0/5, Jul 27, 2023): The most impressive and unique aspect of Go4Customer is their unwavering commitment to customer satisfaction. They prioritize their clients' needs and go above and beyond to ensure that each customer receives personalized attention and exceptional service. Additionally, their data-driven approach and continuous efforts to improve their services showcase a forward-thinking and innovative mindset. This customer-centric focus sets them apart, making them stand out as a truly remarkable and outstanding company in the digital marketing and call center services industry. [Read Full Review](https://clutch.co/go-to-review/go4customer/220326) #### 4 reviews mention Call Center Services Call Center Services for Digital Mareketing & IT Company 5.0/5 — A digital marketing and IT company hired Go4Customer to handle their inbound calls from potential and existing customers. Go4Customer also created call analytics and tracking tools to assess call performance. - 4 of 4 Call Center Services reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/go4customer/220326) #### Experience in 3 industries Go4Customer has demonstrated expertise in the IT and residential support sectors, receiving positive feedback for their efficient inbound and outbound call center services. Clients praised their adaptability, customer-centric approach, and ability to enhance client satisfaction while improving operational efficiency. In the IT industry, Go4Customer’s focus on data-driven results contributed to increased customer retention and revenue growth. Overall sentiment across industries is highly favorable, indicating their strong fit for clients seeking reliable and effective communication solutions. [Read All Reviews](https://clutch.co/profile/go4customer?verified=true#reviews) ##### IT Services Experience The provider excels in lead generation and outbound services, enhancing productivity and cost efficiency for clients. Their strengths include rapid response, security, and competitive pricing, with clients reporting significant monthly savings. Overall, feedback reflects a high level of trust and satisfaction, making them a strong candidate for businesses seeking reliable IT services and improved operational flows. - 1 review for it services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Verification for IT Industry Company (5.0/5, Aug 23, 2017): [Read Full Review](https://clutch.co/go-to-review/go4customer/137329) ##### Information technology Experience Go4Customer demonstrates strong expertise in providing call center services, excelling in customer satisfaction and operational efficiency. Clients commend their data-driven approach, timely delivery, and responsiveness to needs, which enhance customer experience and lead generation. The company’s ability to save costs while handling high call volumes reflects their impact on business growth. However, continuous training and technology adoption could further elevate their service quality. Overall, Go4Customer is positioned as a valuable partner for businesses seeking reliable IT and customer service solutions. - 2 reviews for information technology industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Customer Verification for IT Company (5.0/5, Dec 24, 2017): [Read Full Review](https://clutch.co/go-to-review/go4customer/37325) - Call Center Services for Digital Mareketing & IT Company (5.0/5, Jul 27, 2023): A digital marketing and IT company hired Go4Customer to handle their inbound calls from potential and existing customers. Go4Customer also created call analytics and tracking tools to assess call performance. [Read Full Review](https://clutch.co/go-to-review/go4customer/220326) ##### Healthcare Experience Go4Customer has demonstrated strong expertise in the Healthcare sector, particularly in providing 24/7 support services that enhance client engagement and operational efficiency. Client feedback highlights significant improvements in satisfaction, staff morale, and compliance adherence. Their personalized approach and deep understanding of regulatory requirements have made them a valuable partner, effectively addressing the unique needs of healthcare organizations. Overall, Go4Customer is well-regarded for their reliability and responsiveness, making them a strong fit for Healthcare industry projects. - 1 review for healthcare industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service & Back-Office for Residential Support Co (5.0/5, Feb 14, 2025): Go4customer provided call center services for a residential support services company. The team was responsible for 24/7 support, staff support, client support, compliance training, and reporting. [Read Full Review](https://clutch.co/go-to-review/go4customer/352321) #### Completed projects in 3 countries - Canada (1 projects) - India (1 projects) - United States (2 projects) [View Reviews](https://clutch.co/profile/go4customer?verified=true#reviews) --- ### [Boldr.](https://clutch.co/profile/boldr) #### 4.8 out of 5 star rating (10 reviews) - $1,000+ minimum project size - 1,000 - 9,999 employees - Santa Monica, CA #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 15% Call Center Services - 50% Customer Service Outsourcing - 5% Data Annotation Services - 15% Employer of Record (EOR) Services #### Company description Boldr. is a company specializing in contact center services, providing customer support, call handling, and telephonic support. Across reviews, clients praise Boldr.'s smooth integration, effective project management, and evolving capabilities, with approximately 90% of feedback highlighting customer satisfaction and adaptability. Clients appreciate Boldr.'s passionate team and proactive service, though they suggest remaining agile to industry changes. [Visit Website](http://www.boldrimpact.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=clutch-organic) #### Openness The overall sentiment regarding Boldr.'s openness is positive, with clients appreciating their willingness to adapt and evolve alongside their business needs. One client noted, 'Boldr. has evolved with our business,' highlighting their responsiveness. Regular meetings with the customer service manager and management team further emphasize the importance of communication. Clients also stress the need for honesty in the partnership, indicating that clear expectations facilitate better execution. - Email, Call and Chat BPO Support for Home Goods Company (4.5/5, May 27, 2022): We meet with our CSM multiple times a week as well as the full management team. We also have recurring QA and training meetings and the CEO always makes time to chat. Managing a partnership with Boldr. requires each partner to be very honest with the other. [Read Full Review](https://clutch.co/go-to-review/boldr/20751) #### 3 reviews mention Call Center Services Email, Call and Chat BPO Support for Home Goods Company 4.5/5 — Boldr. provides a home goods firm with BPO services; the client runs training. The partnership has evolved into multiple offshore teams that handle customer interactions via phone calls, live chats, and emails. - 2 of 3 Call Center Services reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/boldr/20751) #### Experience in 4 industries Boldr. has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and E-commerce. Clients commend their effective project management, adaptability, and strong communication. In Consumer Products, they excelled in enhancing customer satisfaction and response times. In Retail, their impact on team scaling and culture control was highlighted. Manufacturing clients praised their proactive monitoring and data accuracy. Overall, sentiment across industries is highly positive, suggesting Boldr. is well-suited for companies seeking customized outsourcing solutions. [Read All Reviews](https://clutch.co/profile/boldr?verified=true#reviews) ##### Other industries Experience Boldr. has demonstrated significant expertise in the Other industries sector, particularly in customer support for e-commerce and SaaS businesses. Clients commend their ability to efficiently scale support teams, resulting in substantial cost savings, such as $6 million annually for a notable client. Their strengths include strong project management, low attrition rates, and genuine partnership. However, clients note that the time to hire can be longer than competitors. Overall, Boldr. is viewed as a reliable partner for businesses seeking effective outsourcing solutions. - 1 review for other industries industry - 1 review is 5 stars - Unknown avg. project cost - BPO, EOR & Customer Service Outsourcing for Online Platform (5.0/5, Feb 11, 2025): Boldr. provides BPO and employer-of-record services for an online registry platform. The team provides 128 team members who support nine different departments and handle over 12 functions. [Read Full Review](https://clutch.co/go-to-review/boldr/351372) ##### Consumer products & services Experience Boldr. has garnered positive feedback in the Consumer Products & Services industry, particularly for their expertise in outsourced customer support. Clients, such as Tractive GmbH, commend their effective project management and responsiveness, leading to improved customer satisfaction and operational efficiency. Their ability to provide tailored solutions and adapt to client needs distinguishes them from competitors. However, there is room for improvement in the hiring speed for multilingual support agents. Overall, Boldr. is a strong candidate for businesses seeking dedicated customer support solutions. - 1 review for consumer products & services industry - Unknown avg. project cost - Customer Service Outsourcing for GPS Pet Tracker Provider (4.5/5, Jan 15, 2024): Boldr. provided customer services outsourcing services for a GPS pet tracker provider. Boldr. provided multi-language support via email and chats for the client's customers around the world. [Read Full Review](https://clutch.co/go-to-review/boldr/261525) ##### Other Industry Experience Boldr has garnered positive feedback from clients in the Other Industry, particularly for their expertise in lead qualification and support services. Clients commend Boldr for their effective communication, strong project management, and ability to adapt to specific business needs. Their focus on employee well-being fosters a collaborative atmosphere that enhances productivity. Overall, Boldr is recognized for delivering high-quality results and aligning well with client objectives, making them a suitable partner for businesses looking to optimize operational efficiency. - 3 reviews for other industry industry - 3 reviews are 5 stars - Unknown avg. project cost - Venue Processing & Outbound Sales Support for Event Platform (5.0/5, May 17, 2022): Boldr processes new venues for an online event venue marketplace, screening submitted venues and activating them once they meet requirements. They also help the client's outbound team and execute internal jobs. [Read Full Review](https://clutch.co/go-to-review/boldr/19296) - Call Center Services for Insurance Company (5.0/5, Aug 23, 2022): Boldr. provides call center services for an insurance company. The team qualifies leads and their needs using an internal script the client provides, then passes leads over to a sales agent. [Read Full Review](https://clutch.co/go-to-review/boldr/155202) - Recruiting Services for Relationship Management Company (5.0/5, Dec 23, 2023): Boldr. hired talents with a technical background and customer support experience for a relationship management company. The team managed job postings and pre-qualified potential members. [Read Full Review](https://clutch.co/go-to-review/boldr/257796) ##### Retail Experience Boldr has received positive feedback from Retail industry clients, particularly in enhancing customer support and operational efficiency. Clients noted their expertise in staffing and training, leading to improved response times and high customer satisfaction ratings. The flexibility, cultural alignment, and community involvement of Boldr's team were highlighted as strengths. Overall, businesses in the Retail sector can consider Boldr a strong partner for elevating customer experience and operational success. - 2 reviews for retail industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service for E-Commerce and Consumer Products Co. (5.0/5, Jul 19, 2022): Boldr. provides a number of customer service representatives to interact with the client's end customers. After screening clients for interviews, Boldr. also familiarizes them with HR information.  [Read Full Review](https://clutch.co/go-to-review/boldr/150659) - PEO Support for Baby Registry Platform (4.5/5, Aug 12, 2022): Boldr. is providing professional employer organization (PEO) services for a baby registry platform. They're in charge of onboarding team members and providing customer support, among other tasks. [Read Full Review](https://clutch.co/go-to-review/boldr/153888) ##### Manufacturing Experience Boldr. has demonstrated significant expertise in the Manufacturing sector, particularly in AI automation and data monitoring. Clients praise their adaptability and proactive communication, which have led to improved accuracy in complex tasks. Their commitment to understanding client needs and fostering a collaborative environment enhances operational efficiency. Overall, feedback highlights Boldr.'s strong work ethic and culture, making them a reliable partner for manufacturing projects requiring precision and continuous improvement. - 1 review for manufacturing industry - 1 review is 5 stars - Unknown avg. project cost - Data Services Outsourcing for Machinery Mnfctrng Company (5.0/5, Aug 5, 2022): Boldr. provides data monitoring and intervention for their client's automated, robotics-based sorting process. They intervene and execute tasks with the robots remotely when necessary, enabling 24/7 support. [Read Full Review](https://clutch.co/go-to-review/boldr/152984) ##### Consumer Products Experience Boldr. has demonstrated significant expertise in the Consumer Products industry, particularly in enhancing customer experience for home goods companies. Clients praise their adaptability and proactive approach in training customer service teams to manage diverse customer interactions effectively. The overall sentiment is positive, highlighting Boldr.'s commitment to partnership and continuous improvement. Clients recommend clear communication for optimal outcomes, suggesting that businesses seeking a responsive and evolving BPO partner may find Boldr. a suitable fit. - 1 review for consumer products industry - Unknown avg. project cost - Email, Call and Chat BPO Support for Home Goods Company (4.5/5, May 27, 2022): Boldr. provides a home goods firm with BPO services; the client runs training. The partnership has evolved into multiple offshore teams that handle customer interactions via phone calls, live chats, and emails. [Read Full Review](https://clutch.co/go-to-review/boldr/20751) #### 4.7 out of 5.0 rating for cost What Clients Have Said Client feedback highlights Boldr.'s strong value for money, with many praising their cost-effectiveness. For instance, Babylist reported annual savings of $6 million due to their services, while Tractive noted that Boldr.'s pricing fit their budget and provided great value. Overall, sentiment is positive, emphasizing that Boldr. delivers high-quality support and effective solutions at competitive prices, making them a preferred partner for many clients. [Read All Reviews](https://clutch.co/profile/boldr?verified=true#reviews) - $50,000 to $199,999 (1 reviews) --- ### [Welsend](https://clutch.co/profile/welsend) #### 4.9 out of 5 star rating (11 reviews) - $50,000+ minimum project size - < $25 average hourly rate - 10,000+ employees - Wei Fang Shi, China #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 10% CRM Consulting and SI - 50% Customer Service Outsourcing #### Company description Welsend is a well-regarded provider of Contact Center Services, excelling in inbound and outbound call handling, customer support, and telemarketing services. Across reviews, clients praise Welsend for their professionalism, operational efficiency, and project management capabilities, with a 90% issue resolution rate within 48 hours. Many reviewers highlight the company's detail-oriented approach and effective communication, though some note opportunities for improvement in staff retention and service level management. [Visit Website](https://www.welsend.com) #### 6 reviews mention Call Center Services Outbound Call Support for Hotel Chain 5.0/5 — Welsend provides call center services for an e-commerce company. They are responsible for doing outbound calls, notifying hotels to install HRS plug-in, and providing technical support. - 5 of 6 Call Center Services reviews are 5 stars - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/welsend/11330) #### Experience in 5 industries Welsend has demonstrated significant expertise across various industries, including Telecommunications, Government, Transportation, Manufacturing, and Hospitality. In Telecommunications, they excelled in increasing sales and customer satisfaction. Their Government engagements highlight professionalism and operational efficiency. In Transportation, Welsend provided effective customer service support, while in Manufacturing, they showcased strong project management and adaptability. In Hospitality, they impressed clients with quick execution and service quality. Overall, their strengths lie in responsiveness, project management, and industry-specific solutions, making them a good fit for clients in these sectors. [Read All Reviews](https://clutch.co/profile/welsend?verified=true#reviews) ##### Telecommunications Experience Welsend has demonstrated substantial expertise in the Telecommunications industry, specifically in enhancing sales and customer engagement. Their meticulous project management resulted in a 10% monthly sales increase and a 90% issue resolution rate within 48 hours. Clients appreciate Welsend's flexibility, attention to detail, and responsiveness to evolving project needs, making them a strong candidate for telecommunications businesses seeking to improve service delivery and customer satisfaction. - 1 review for telecommunications industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Call Center Services for Telecommunications Company (5.0/5, Dec 11, 2023): Welsend provides ongoing call center services for a telecommunications company. The team is responsible for call activity reports, sales data, training, and QC reporting. [Read Full Review](https://clutch.co/go-to-review/welsend/255153) ##### Government Experience Welsend has demonstrated exceptional expertise in supporting government services, particularly in providing 24/7 contact center operations. Their professionalism, operational efficiency, and commitment to service have garnered positive feedback, emphasizing their role as an integral extension of government hotline teams. Clients appreciate their dedicated agents' tireless efforts and caring approach, highlighting Welsend's strong alignment with the unique requirements of the government sector. Overall, their established presence and adaptability make them a solid choice for potential government clients. - 1 review for government industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Government Hotline Team (5.0/5, Mar 4, 2022): A government hotline team has collaborated with Welsend for call center services. The team provides 24-hour customer service support and is responsible for a particular hotline to professionally handle traffic.  [Read Full Review](https://clutch.co/go-to-review/welsend/12587) ##### Transportation Experience Welsend has received positive feedback from clients in the Transportation industry, emphasizing their expertise in customer service solutions. One client highlighted their role in stabilizing customer service operations for a bike-sharing business, noting superior delivery and a competent management team. The company's ability to meet staffing requirements and quality objectives has been particularly praised, making them a reliable partner for ongoing projects. Areas for improvement include hiring capabilities, but overall sentiment remains highly favorable. - 1 review for transportation industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Customer Service Team Support for Bike Share Company (5.0/5, Mar 3, 2022): Welsend has provided customer service team support services for a bike share company. They've handled operations, training, and quality management. [Read Full Review](https://clutch.co/go-to-review/welsend/12466) ##### Manufacturing Experience Welsend has demonstrated strong expertise in supporting manufacturing clients, effectively addressing challenges such as staffing balance and cost efficiency. Clients commend Welsend for their professionalism, project management capabilities, and responsiveness to feedback. Their ability to provide flexible solutions during peak seasons and maintain ongoing relationships highlights their impact in the manufacturing sector. Overall, Welsend is viewed as a reliable partner, though there is room for improvement in service level management. - 2 reviews for manufacturing industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Post-Sales Team Customer Support for Electronics Company (4.0/5, Feb 15, 2022): Welsend provides post-sales services for an electronics company. This includes email, SMS, and phone support. [Read Full Review](https://clutch.co/go-to-review/welsend/11331) - Staffing Support & Analytics for Manufacturing Company (5.0/5, Feb 15, 2022): Welsend provides staffing and data analytics services for an electronics manufacturing company. They have provided the support resources and a management team that handles 30 agents. [Read Full Review](https://clutch.co/go-to-review/welsend/11332) ##### Hospitality & leisure Experience Welsend has received positive feedback from clients in the Hospitality & leisure industry, particularly for their professionalism, rapid execution, and high-quality service. A general manager from HRS Group praised their expertise in technical support and effective communication, which contributed to a smooth implementation of crucial services. Clients appreciate Welsend's competent management and the overall value they provide, making them a strong candidate for businesses seeking reliable partners in the Hospitality & leisure sector. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Outbound Call Support for Hotel Chain (5.0/5, Feb 15, 2022): Welsend provides call center services for an e-commerce company. They are responsible for doing outbound calls, notifying hotels to install HRS plug-in, and providing technical support. [Read Full Review](https://clutch.co/go-to-review/welsend/11330) #### 4.2 out of 5.0 rating for cost What Clients Have Said Welsend is consistently recognized for providing strong value for money, with clients noting their pricing aligns well with budget expectations. One client highlighted Welsend as a 'great culture fit' and 'good value for cost,' while another emphasized their 'professionalism and reliability' as key strengths. Overall, feedback suggests that Welsend delivers quality services effectively, making them a commendable choice for businesses seeking cost-effective solutions. [Read All Reviews](https://clutch.co/profile/welsend?verified=true#reviews) - $200,000 to $999,999 (3 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 2 countries - China (5 projects) - Germany (1 projects) [View Reviews](https://clutch.co/profile/welsend?verified=true#reviews) --- ### [SalesAR](https://clutch.co/profile/salesar) #### 4.9 out of 5 star rating (134 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - London, England #### Services Provided - Allocation of Expertise by Percentage - 10% Account-Based Marketing - 10% Call Center Services - 10% Content Marketing - 10% Email Marketing - 60% Sales Outsourcing #### Company description SalesAR is a lead generation and appointment setting company specializing in customer acquisition and outreach, particularly in the financial and technological sectors. Across reviews, 100% of clients commend their strategic engagement and responsiveness, with 75% highlighting their ability to deliver qualified leads promptly. While some suggest room for improvement in demo qualifications, SalesAR is consistently praised for their effective communication and tailored strategies. [Visit Website](https://salesar.io/lets-talk?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-third-party-verification) #### 4 reviews mention Call Center Services Appointment Setting Services for Product Development Company 5.0/5 — SalesAR provided appointment setting services for a product development company. They helped promote the company by implementing their ideas into physical prototypes. - 3 of 4 Call Center Services reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/salesar/23252) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently praise SalesAR for their competitive pricing and exceptional value for money. For instance, one client noted that they selected SalesAR due to their 'good value for cost' and 'pricing fit our budget.' Another client emphasized that their investment yielded 'over 5000 leads' and '15 highly valuable appointments,' demonstrating a strong return on investment. Overall, clients express high satisfaction with the cost-effectiveness and results-driven approach of SalesAR's services. [Read All Reviews](https://clutch.co/profile/salesar?verified=true#reviews) - $10,000 to $49,000 (68 reviews) - Less than $10,000 (23 reviews) - $50,000 to $199,999 (1 reviews) #### Responsive SalesAR is responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 30 countries - Austria (2 projects) - Belarus (2 projects) - Canada (1 projects) - China (1 projects) - Croatia (1 projects) - Cyprus (1 projects) - Denmark (3 projects) - Estonia (4 projects) - Germany (8 projects) - India (1 projects) - Ireland (1 projects) - Israel (2 projects) - Italy (2 projects) - Monaco (1 projects) - Netherlands (2 projects) - Norway (3 projects) - Poland (1 projects) - Romania (3 projects) - Russia (3 projects) - Serbia (2 projects) - Singapore (1 projects) - Slovenia (2 projects) - Spain (2 projects) - Sweden (3 projects) - Switzerland (3 projects) - Turkey (1 projects) - Ukraine (17 projects) - North Macedonia (2 projects) - United States (26 projects) - England (2 projects) This provider is available in 2 time zones: - Eastern Standard Time (EST) - Universal Coordinated Time (UTC) This provider is fluent in 5 languages: - Czech - English - Polish - Spanish - Ukrainian [View Reviews](https://clutch.co/profile/salesar?verified=true#reviews) --- ### [Outsource and Save](https://clutch.co/profile/outsource-save) #### 5 out of 5 star rating (8 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees #### Services Provided - Allocation of Expertise by Percentage - 35% Back Office Outsourcing - 35% Call Center Services - 15% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description Outsource and Save is a company specializing in Contact Center Services, including Customer Support Services and both Inbound and Outbound Call Center operations. The company is highly praised for its affordability, efficiency, and bilingual staff, with reviewers noting significant payroll savings and improved customer service. All reviewers express positive feedback, highlighting effective communication and seamless onboarding processes. [Visit Website](https://outsourceandsave.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Transparent Clients have consistently praised Outsource and Save for their transparency and open communication. For instance, one CEO highlighted the company's trustworthiness, stating they granted access to their systems without hesitation. Another client noted that management was 'extremely transparent' regarding project numbers. Overall, the sentiment surrounding transparency is overwhelmingly positive, with clients appreciating the clarity and professionalism in interactions, which fosters a strong partnership. - Campaign Dev & Client Outreach for Real Estate Financing Co (5.0/5, Aug 1, 2024): From working directly with the sales staff to ensure project guidelines and verbiage, to having open communication with management regarding timelines, it has been a joy to work with Outsource and Save. George from management has always been extremely transparent in regard to our numbers. The team they employ operate with the utmost professionalism both with our staff as well as our existing and new clients. [Read Full Review](https://clutch.co/go-to-review/outsource-save/304657) - Staff Hiring Services for Laundry Company (5.0/5, Aug 1, 2024): We had two dedicated managers who oversaw the entire campaign and maintained constant communication with us. They trained every staff member to ensure they understood our business practices. One of the greatest benefits of partnering with Outsource and Save was their transparency and trustworthiness. We granted them access to our systems and company information without any issues. [Read Full Review](https://clutch.co/go-to-review/outsource-save/304437) #### Experience in 7 industries Outsource and Save has received positive feedback across several industries, including Manufacturing, Financial Services, Consumer Products, Consulting, Human Resources, and Healthcare. Clients praise their expertise in telemarketing, customer service, and operations management, noting increased sales, improved customer satisfaction, and streamlined processes. In Manufacturing and Healthcare, they excel in managing high volumes of calls and administrative tasks. The Financial Services sector highlights their success in client outreach and retention. Overall, the sentiment is highly favorable, particularly for those seeking cost-effective outsourcing solutions. [Read All Reviews](https://clutch.co/profile/outsource-save?verified=true#reviews) ##### Consumer products & services Experience Outsource and Save has demonstrated significant expertise in the Consumer products & services industry, particularly in operational logistics and staff management for companies like Pick N Drop Laundry. Clients praise their affordable pricing, effective communication, and the ability to streamline processes, leading to heightened customer satisfaction and operational efficiency. Their bilingual staffing solutions have notably expanded client service capabilities, making them a strong fit for businesses seeking reliable and adaptable support in this sector. - 1 review for consumer products & services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Staff Hiring Services for Laundry Company (5.0/5, Aug 1, 2024): Outsource and Save has helped a laundry firm find the right staff members and assign them to the appropriate departments. The team helps the client streamline their process, schedule, and delivery logistics. [Read Full Review](https://clutch.co/go-to-review/outsource-save/304437) ##### Consulting Experience Outsource and Save has received positive feedback within the Consulting industry for their expertise in lead management and appointment setting. Clients appreciate their diligence and strong communication, emphasizing the effectiveness of their workflow and adaptability to client needs. The company's ability to alleviate workload through meticulous follow-ups and appointment scheduling showcases their impact, making them a suitable choice for businesses seeking reliable consulting support. - 1 review for consulting industry - 1 review is 5 stars - Unknown avg. project cost - BPO Services for Franchise Consulting Company (5.0/5, Apr 27, 2022): Outsource and Save provided BPO services for a franchise consulting company. They used a CRM for data entry and followed up with sales calls, emails, and texts to set an appointment with the client. [Read Full Review](https://clutch.co/go-to-review/outsource-save/16813) ##### Human Resources Experience Outsource and Save has garnered positive feedback in the Human Resources industry, particularly for their effective sales and recruitment support during challenging times. Clients appreciate their thorough intake process, excellent customer service, and the ability to deliver tangible results, such as a 60% profit increase. Their expertise in aligning workflows and processes demonstrates a strong commitment to client needs, making them a suitable partner for businesses seeking HR solutions. - 1 review for human resources industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Sales & Recruitment for Staffing & Recruiting Company (5.0/5, Apr 13, 2022): Outsource and Save provided recruiting and sales services for a staffing and recruiting company. They presented a service agreement that outlined logistics and assisted the client's in reopening the business. [Read Full Review](https://clutch.co/go-to-review/outsource-save/15862) ##### Manufacturing Experience Outsource and Save has demonstrated exceptional expertise in the Manufacturing industry, particularly in the creation of custom prosthetic and orthotic devices. Their telemarketing and back-office support have significantly enhanced client outreach and operational efficiency for businesses like Bright Light Fabrications. Clients commend their responsiveness, budget-friendly services, and effective project management, leading to improved sales and customer satisfaction. Overall, their ability to deliver high-quality support makes them a strong candidate for manufacturing businesses seeking operational enhancement. - 1 review for manufacturing industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Telemarketing & Data Entry Outsourcing for Manufacturing Co (5.0/5, Aug 1, 2024): Outsource and Save provides B2B telemarketing services for a manufacturing company. The team performs customer support, data entry records, and order-taking processes. [Read Full Review](https://clutch.co/go-to-review/outsource-save/304661) ##### Financial services Experience Outsource and Save has demonstrated strong expertise in the Financial services industry, particularly in commercial and residential real estate financing. Clients report significant growth in earnings and client retention rates exceeding 90%. The firm's alignment with client values and proactive communication enhances their effectiveness. Positive feedback highlights their professionalism and integration into clients' operations, making them a valuable partner for businesses seeking to scale in the financial sector. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Campaign Dev & Client Outreach for Real Estate Financing Co (5.0/5, Aug 1, 2024): Outsource and Save has been hired by a real estate financing company to provide existing and new client outreach services. The team has also developed campaigns, aiming to increase the client's earnings. [Read Full Review](https://clutch.co/go-to-review/outsource-save/304657) ##### Healthcare Experience Outsource and Save has received positive feedback from healthcare clients, highlighting their expertise in administrative management and customer service optimization. Clients noted a significant improvement in patient satisfaction and operational efficiency, with one client reporting a 70% reduction in payroll costs. Their proactive communication and ability to tailor services to specific needs were also praised. Overall, the sentiment reflects their strong impact in the healthcare sector, making them a suitable choice for organizations seeking effective outsourcing solutions. - 2 reviews for healthcare industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Management Service Organization (5.0/5, Apr 13, 2022): Outsource and Save provides telephone operator and customer service for a management service organization. The tasks include inbound and outbound scheduling, insurance verification, and communication services. [Read Full Review](https://clutch.co/go-to-review/outsource-save/15861) - Administrative Support for Prosthetic and Orthotic Provider (5.0/5, Apr 13, 2022): Outsource and Save provides administrative support to a prosthetic and orthotic medical provider. They're responsible for incoming data entry, account updates, processing, and case tracking, among other things. [Read Full Review](https://clutch.co/go-to-review/outsource-save/15863) ##### Construction Experience Outsource and Save has received positive feedback from clients in the Construction industry, particularly in plumbing services. Clients appreciated the company's ability to manage high volumes of calls, coordinate jobs efficiently, and reduce payroll costs by over 68%. Their training and operational support were highlighted as key strengths, ensuring seamless integration without noticeable accents. This expertise in remote management and cost efficiency makes them a strong candidate for businesses seeking reliable outsourcing solutions in the Construction sector. - 1 review for construction industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Plumbing Company (5.0/5, Apr 13, 2022): A plumbing company hired Outsource and Save for call center services. They handled inbound and outbound calls for appointment booking, end client’s concerns, property management, quotations, and bookkeeping.  [Read Full Review](https://clutch.co/go-to-review/outsource-save/15860) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients have consistently praised Outsource and Save for their affordable pricing and exceptional value for money. For instance, a director noted that their budget-friendly rates provided high-quality services, stating, 'It’s rare to find a company that offers great service, communicates well, and still fits within our budget.' Another client highlighted a significant 68% reduction in payroll costs while increasing service capacity, emphasizing their effective cost management and value delivery. [Read All Reviews](https://clutch.co/profile/outsource-save?verified=true#reviews) - $10,000 to $49,000 (3 reviews) - Less than $10,000 (1 reviews) - $50,000 to $199,999 (1 reviews) - $200,000 to $999,999 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 4 cities - Miami, Florida (1 projects) - Glendale, California (1 projects) - Los Angeles, California (5 projects) - Pasadena, California (1 projects) This provider is available in 1 time zone: - Pacific Standard Time (PST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/outsource-save?verified=true#reviews) --- ### [Solvo Global](https://clutch.co/profile/solvo-global) #### 5 out of 5 star rating (7 reviews) - $50,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Medellín, Colombia #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 15% Call Center Services - 10% Finance & Accounting Outsourcing (FAO) - 10% HR Outsourcing - 10% Recruiting - 5% Sales Outsourcing - 10% IT Staff Augmentation - 10% Staffing #### Company description Solvo Global is a company specializing in Contact Center Services, including Customer Support Services and Telephonic Support. Reviewers consistently highlight their professionalism and efficiency, with 100% positive feedback praising their seamless communication and proactive approach. Clients appreciate the well-documented processes and strategic candidate sourcing, noting Solvo Global's ability to enhance business operations at competitive prices. [Visit Website](https://solvoglobal.com/remote-staffing-agency/?utm_source=clutch&utm_medium=affiliate&utm_campaign=7013a000001tbwm&utm_content=general-lp) #### Detail-oriented Solvo Global has received high praise for its detail-oriented approach, with clients noting the exceptional quality of employees and management's commitment to service. One client highlighted how Solvo Global took the time to learn their business needs, ensuring that the staff provided was well-suited to their requirements. This attention to detail has resulted in a seamless integration of services, with no drop-off in production standards, reflecting Solvo Global's dedication to maintaining high-quality support. - Outsourced Staff for Insurance Company (5.0/5, May 15, 2020): We have been very impressed with Salvo and the way in which they have helped our organization. Very professional and knowledgeable about the outsource staffing space. They take the time to learn your business and needs and cater their staff to meet those needs, as opposed to just throwing bodies at the problem. [Read Full Review](https://clutch.co/go-to-review/solvo-global/88854) #### 1 review mentions Call Center Services BPO Services for Management Consulting Firm 5.0/5 — Solvo Global handles BPO services for a management consulting firm that caters to the legal industry. This involves conducting call center services, setting appointments, nurturing leads, and other admin tasks. - 1 of 1 Call Center Services reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/solvo-global/5282) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Solvo Global for their cost-effectiveness and the significant value they provide. For instance, one client noted a savings of $2.1 million annually due to Solvo's efficient staffing solutions. Another highlighted the reasonable pricing and high-quality candidate sourcing that exceeded expectations. Overall, the sentiment reflects strong approval of their pricing strategy, with multiple reviews emphasizing their ability to reduce costs without compromising service quality. [Read All Reviews](https://clutch.co/profile/solvo-global?verified=true#reviews) - Less than $10,000 (2 reviews) - $10,000 to $49,000 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 6 cities - Austin, Texas (1 projects) - Beaumont, Texas (1 projects) - Chicago, Illinois (2 projects) - San Ramon, California (1 projects) - Philadelphia, Pennsylvania (1 projects) - Kewanee, Illinois (1 projects) This provider is available in 8 time zones: - Colombia Time (COT) - Brazil Eastern Time (BET) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) - Canada Newfoundland Time (CNT) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/solvo-global?verified=true#reviews) --- ### [Call Masters BPO](https://clutch.co/profile/call-masters-bpo) #### 5 out of 5 star rating (2 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 60% Call Center Services - 20% Customer Service Outsourcing #### Company description Call Masters BPO is a Contact Center Services provider specializing in Customer Support Services and Call Handling. The company receives overwhelmingly positive feedback, with 100% of reviews highlighting their professionalism, reliability, and results-driven approach. Clients appreciate their ability to improve sales and manage customer interactions effectively, underscoring their expertise in Phone Support and Customer Service Center operations. [Visit Website](https://callmastersbpo.com/) #### Communicative Clients have consistently praised Call Masters BPO for their exceptional communication skills. One client highlighted their responsiveness and availability, stating they managed communications effectively even during peak periods. The positive feedback noted that agents provided timely resolutions and demonstrated genuine concern for customer issues, contributing to low dispute rates. Overall, the sentiment reflects strong satisfaction with Call Masters BPO's communicative approach, marking them as a reliable partner in customer service operations. - Back Office & Customer Services for Online Retail Company (5.0/5, Nov 8, 2022): They were responsive, and they were available whenever we needed to talk with a specific agent. During our busier months, they were still responding to all the emails and were able to manage communications and social operations on time. We communicated primarily over Slack, email, and Zoom. Call Masters BPO was very reliable, and we were very happy with the service they provided us with. [Read Full Review](https://clutch.co/go-to-review/call-masters-bpo/166002) #### 2 reviews mention Call Center Services Back Office & Customer Services for Online Retail Company 5.0/5 — An e-commerce provider hired Call Masters BPO for customer service and back-office operations. Call Masters BPO handled requests from customers and suppliers and was responsible for social media. - 2 of 2 Call Center Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/call-masters-bpo/166002) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have expressed positive sentiments regarding Call Masters BPO's cost and value for money. One client noted a significant return on investment, stating they received exceptional service that exceeded expectations. Another client invested $10,000–$12,000 and reported high-quality work and positive customer feedback, leading to the decision to offer bonuses for continued performance. Overall, clients appreciate the reliability and results-driven approach, indicating strong value relative to the costs incurred. [Read All Reviews](https://clutch.co/profile/call-masters-bpo?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $50,000 to $199,999 (1 reviews) #### 3 fixed price Call Center Services packages Virtual Receptionist and Answering Services Ensure your business never misses a call with our Virtual Receptionist and Answering Services. Professional, reliable, and personalized to meet your needs. Let us handle your calls so you can focus on what matters most --- ### [Unee Solutions](https://clutch.co/profile/unee-solutions) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Bengaluru, India #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 50% Call Center Services - 10% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description Unee Solutions is a provider of Contact Center Services specializing in lead generation and appointment bookings. They are praised for their exceptional work ethics and innovative solutions, with 100% of reviewers highlighting their ability to tailor services to niche markets. Clients appreciate the significant time savings and increased leads achieved through their telemarketing services. [Visit Website](http://www.leadtomarket.com) #### High-quality work Clients consistently praise the high-quality work delivered by the company, highlighting their exceptional work ethic and innovative approach. One client noted, "I have no complaints. Their help has been very beneficial," emphasizing the invaluable time saved and increased leads generated. The ability to tailor solutions specifically to niche markets is frequently mentioned as a key strength, further solidifying the overall positive sentiment regarding the quality of their services. #### 1 review mentions Call Center Services Lead Generation for Hospitality Company 5.0/5 — - 1 of 1 Call Center Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/unee-solutions/37164) #### Experience in 1 industry Unee Solutions demonstrates significant expertise in the Hospitality & Leisure sector, particularly in lead generation and client acquisition for new businesses. Clients commend their tailored approach and exceptional work ethic, highlighting their ability to deliver results beyond traditional methods. The overall sentiment reflects strong satisfaction, noting invaluable time savings and an increase in leads. This provider is well-suited for businesses in niche markets seeking customized solutions for growth. [Read All Reviews](https://clutch.co/profile/unee-solutions?verified=true#reviews) ##### Hospitality & leisure Experience The client feedback highlights Unee Solutions' strong expertise in lead generation and appointment bookings specific to the Hospitality & leisure industry. Their tailored approach has proven effective for a new Bed and Breakfast, significantly increasing the volume of leads generated compared to previous in-house efforts. Overall sentiment is highly positive, emphasizing the company's exceptional work ethics, innovative problem-solving, and the invaluable time savings they provide. This makes Unee Solutions a strong candidate for businesses seeking specialized support in the Hospitality & leisure sector. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Hospitality Company (5.0/5, Dec 24, 2017): [Read Full Review](https://clutch.co/go-to-review/unee-solutions/37164) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients express satisfaction with the company's value for money, noting that while their monthly expenditure increased to approximately $2,000, the return on investment was significant, yielding 15 to 20 leads compared to the previous 2 to 4 leads for $1,500. The time saved is deemed invaluable, and clients appreciate the tailored approach that distinguishes the company from competitors. Overall, feedback indicates a strong sentiment towards the company's pricing structure and the effectiveness of their services. [Read All Reviews](https://clutch.co/profile/unee-solutions?verified=true#reviews) - $10,000 to $49,000 (1 reviews) --- ### [4D Global](https://clutch.co/profile/4d-global) #### 4.7 out of 5 star rating (7 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Chennai, India #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 50% Call Center Services - 10% Sales Outsourcing #### Company description 4D Global is a back office service provider specializing in medical billing and healthcare consulting services. With positive feedback from reviewers, 100% of them commend the company for its outstanding service, timeliness, and ability to boost revenue, saving clients considerable amounts monthly. The company's strengths include accurate work and seamless communication, as noted by multiple clients. [Visit Website](http://www.4dglobalinc.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Timely Clients have expressed a strong sentiment regarding 4D Global's timeliness, noting their 'extremely happy' experience with the company's responsiveness to issues and concerns. One client highlighted the 'above and beyond outstanding service' provided, emphasizing their impressive willingness to assist and maintain effective communication. Overall, feedback indicates that 4D Global consistently delivers on time and meets client needs effectively. - Back-Office & Data Entry Services for Medical Billing Co (5.0/5, Jun 12, 2023): The project is an ongoing process, and we are extremely happy with 4D and their timeliness to issues/concerns. They provide above and beyond outstanding service. I was impressed with their willingness to help us and maintain a great flow of data and continuous communication. [Read Full Review](https://clutch.co/go-to-review/4d-global/208345) #### Experience in 4 industries 4D Global has demonstrated solid expertise in the Healthcare and Medical industries, receiving positive feedback for their medical billing and revenue cycle management services. Clients highlight their strengths in accuracy, timely communication, and effective follow-up on outstanding claims. They also have experience in Information Technology and Advertising & Marketing, where they are noted for their efficiency and cost-saving impact. Overall, the sentiment is highly favorable, indicating 4D Global as a strong fit for organizations seeking support in these sectors. [Read All Reviews](https://clutch.co/profile/4d-global?verified=true#reviews) ##### Advertising & marketing Experience 4D Global has received positive feedback in the Advertising & marketing sector, highlighting their ability to enhance client growth and streamline operations. Clients appreciate their responsiveness and collaborative approach, often citing significant cost savings and efficient turnaround times. Their expertise is recognized as a key asset, with clients valuing their commitment to quality and strong internal communication. Overall, 4D Global is positioned as a reliable partner for businesses seeking impactful marketing solutions. - 1 review for advertising & marketing industry - $200,000 – $999,999 avg. project cost - Billing for Large Advertising Company (4.5/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/4d-global/137931) ##### Medical Experience 4D Global demonstrates significant expertise in medical billing services, effectively handling charge entry, payment posting, and accounts receivable follow-up. Clients commend their responsiveness, commitment to quality, and thorough auditing processes, ensuring accuracy and compliance with industry regulations. The measurable outcomes, such as improved claim acceptance rates and reduced denial rates, indicate their positive impact on clients' revenue cycles. Overall, their strong performance in the medical sector suggests they are a reliable partner for healthcare providers seeking efficient billing solutions. - 1 review for medical industry - $10,000 – $49,000 avg. project cost - Back-Office Support for Medical Billing Company (4.0/5, Feb 3, 2025): 4D Global provides back-office support for a medical billing company. The team is responsible for charge entry, payment posting, and accounts receivable follow-up. [Read Full Review](https://clutch.co/go-to-review/4d-global/348515) ##### Healthcare Experience 4D Global has received positive feedback from clients in the Healthcare industry, highlighting their expertise in medical billing and revenue cycle management. Clients commend their responsiveness, effective communication, and timely delivery of services, which significantly improved claims processing and reduced accounts receivables. Their commitment to aligning company values and fostering strong client relationships further distinguishes them as a reliable partner. Overall, 4D Global is well-suited for organizations seeking efficient back-office solutions in healthcare. - 3 reviews for healthcare industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Medical Billing Support for Health Service Provider (5.0/5, Aug 18, 2017): [Read Full Review](https://clutch.co/go-to-review/4d-global/138051) - Data Entry & Accounts Receivable Services for RCM Company (5.0/5, Jun 12, 2023): 4D Global was hired by a revenue cycle management (RCM) company to provide data entry, tracking, and accounts receivable services. They are responsible for report generation and accounts receivable follow-up. [Read Full Review](https://clutch.co/go-to-review/4d-global/207800) - Back-Office & Data Entry Services for Medical Billing Co (5.0/5, Jun 12, 2023): 4D Global provided data entry and back-office services for a medical billing company. 4D Global was responsible for data entry, payment posting, batch balancing, and account receivables follow-up.  [Read Full Review](https://clutch.co/go-to-review/4d-global/208345) ##### Information technology Experience 4D Global has received positive feedback in the Information Technology sector, particularly for their exceptional quality of service and effective back office solutions. Clients appreciate their ability to streamline operations, reduce costs, and provide immediate access to necessary technologies. One client noted significant savings of $100,000 monthly, highlighting the company's impact on financial efficiency. Overall, their strengths in resource management and operational efficiency position them as a strong candidate for businesses seeking reliable IT services. - 1 review for information technology industry - $50,000 – $199,999 avg. project cost - Medical Billing Services for IT Company (4.5/5, Dec 24, 2017): [Read Full Review](https://clutch.co/go-to-review/4d-global/37344) #### 4.3 out of 5.0 rating for cost What Clients Have Said Clients frequently commend 4D Global for their competitive pricing, which aligns well with project budgets. For instance, one client selected them specifically due to their pricing fit, while another highlighted significant monthly savings of up to $100,000. Overall, client sentiment reflects a positive perception of value for money, with many noting that the quality of service justifies the investment. [Read All Reviews](https://clutch.co/profile/4d-global?verified=true#reviews) - $10,000 to $49,000 (3 reviews) - $50,000 to $199,999 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 4 cities - Salisbury, North Carolina (1 projects) - Colorado Springs, Colorado (1 projects) - Denver, Colorado (1 projects) - Seattle, Washington (1 projects) [View Reviews](https://clutch.co/profile/4d-global?verified=true#reviews) --- ### [Call2Customers](https://clutch.co/profile/call2customers) #### 4.8 out of 5 star rating (10 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - New Delhi, India #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Call2Customers is a customer service center providing comprehensive contact center services, including inbound and outbound call handling, customer support services, and telemarketing services. Across their reviews, approximately 80% highlight their adaptability and professionalism in managing customer interactions, while around 20% suggest proactive improvements could enhance service further. Their commitment to aligning with client brand values and maintaining high customer satisfaction is consistently praised. [Visit Website](https://www.call2customers.com) #### Personable Clients have consistently praised Call2Customers for their personable approach, emphasizing their agents' ability to genuinely connect with customers, which significantly enhanced satisfaction and loyalty. One client noted, 'They didn’t just follow scripts; their agents took the time to genuinely connect with our clients.' This commitment to understanding client values and objectives, alongside their flexibility and dedication, contributed to a highly positive overall sentiment regarding their personable service. #### 5 reviews mention Call Center Services Call Center Services for Revenue Enhancement Solutions Co 5.0/5 — Call2Customers provided call center services to a revenue enhancement solutions company. They provided a five-person team of agents, who were tasked with making 300–400 customer care calls per day. - 4 of 5 Call Center Services reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/call2customers/158686) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients generally express satisfaction with Call2Customers' pricing and value for money. For instance, the CEO of Bleach London noted the company's 'good value for cost,' while the Founder of The Female Lead emphasized that their pricing fit within budget constraints. Additionally, the Founder and CEO of LevelUp Leads highlighted that Call2Customers effectively improved customer support quality at a reasonable price. Overall, the sentiment regarding cost-effectiveness is positive, indicating that clients feel they receive substantial value from their investment. [Read All Reviews](https://clutch.co/profile/call2customers?verified=true#reviews) - Less than $10,000 (6 reviews) #### Completed projects in 4 countries - India (1 projects) - Kuwait (1 projects) - United States (2 projects) - England (2 projects) [View Reviews](https://clutch.co/profile/call2customers?verified=true#reviews) --- ### [Kantipur Management Private Limited](https://clutch.co/profile/kantipur-management-private) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees #### Services Provided - Allocation of Expertise by Percentage - 4% Accounting - 29% Back Office Outsourcing - 15% Call Center Services - 17% Customer Service Outsourcing - 7% HR Consulting - 3% Insurance Services & Brokers - 3% IT Managed Services - 5% Recruiting - 4% Social Media Marketing - 13% Staffing #### Company description Kantipur Management Private Limited is a Contact Center Services provider specializing in Customer Support Services, including both Inbound and Outbound Call Center operations. Reviewers consistently commend their high First Call Resolution rate, advanced technology, and expert project management, with 100% positive feedback highlighting their timely delivery and excellent customer satisfaction achievements. [Visit Website](https://www.kantipurmanagement.com) #### Exceptional performance Clients have consistently praised Kantipur Management Private Limited for their exceptional performance, particularly in customer service and project management. One client highlighted their timely delivery and effective complaint resolution, stating that all expectations regarding quality and resources were met without fail. Another noted the impressive scalability and customizable services offered, contributing to high customer satisfaction scores. Overall, the sentiment reflects a strong endorsement of their capabilities and reliability in achieving project objectives. #### 1 review mentions Call Center Services Call Center Services for Motorcycle Distributing Company 5.0/5 — Kantipur Management Private Limited provided customer service and sales support for a motorcycle distributing company, including outbound call support, record keeping, client query support, and reporting. - 1 of 1 Call Center Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/kantipur-management-private/198570) #### Experience in 1 industry Kantipur Management Private Limited has demonstrated significant expertise in the automotive industry, particularly in customer service and sales for two-wheeler and three-wheeler companies. Feedback highlights their strengths in providing scalable services, effective complaint resolution, and achieving high customer satisfaction. Their project management is lauded for timely deliveries and quality outcomes. Overall sentiment is positive, indicating a strong match for clients seeking reliable support in automotive sales and customer service. [Read All Reviews](https://clutch.co/profile/kantipur-management-private?verified=true#reviews) ##### Automotive Experience Kantipur Management Private Limited has demonstrated significant expertise in the Automotive sector, specifically through their collaboration with Jagdamba Motors Pvt. Ltd. Their strengths include efficient customer service, effective complaint resolution, and the ability to meet sales targets, resulting in high customer satisfaction. Feedback highlights their adaptability and commitment to delivering quality services on time, making them a reliable partner for Automotive companies seeking to enhance operational efficiency and customer engagement. - 1 review for automotive industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Motorcycle Distributing Company (5.0/5, May 2, 2023): Kantipur Management Private Limited provided customer service and sales support for a motorcycle distributing company, including outbound call support, record keeping, client query support, and reporting. [Read Full Review](https://clutch.co/go-to-review/kantipur-management-private/198570) #### 4.0 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Kantipur Management Private Limited as offering good value for money, particularly highlighting their efficient project management and timely delivery of services. One client noted that they met and exceeded expectations regarding quality and resource management, describing them as the 'best vendor' to date. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, aligning with client needs and scalability requirements. [Read All Reviews](https://clutch.co/profile/kantipur-management-private?verified=true#reviews) --- ### [Tasks Expert- A Virtual Assistant Company](https://clutch.co/profile/tasks-expert-virtual-assistant-company) #### 5 out of 5 star rating (38 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Kalyan, India #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 25% Call Center Services - 10% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Graphic Design - 10% Sales Outsourcing - 10% Web Design - 10% Web Development #### Company description Tasks Expert- A Virtual Assistant Company specializes in Call Center Services, providing Customer Support, Inbound and Outbound Call Handling, and Telephonic Support. With 100% positive feedback, clients highlight their exceptional project management, timely delivery, and personalized approach, with 80% noting their ability to enhance customer experience and satisfaction through tailored solutions. [Visit Website](https://tasksexpert.com) #### Personable Tasks Expert- A Virtual Assistant Company received high praise for their personable approach to lead generation. Clients noted that their outreach felt authentic and engaging, contrasting with typical impersonal outsourced efforts. One client specifically highlighted the company's ability to create genuine conversations with prospects, enhancing the overall effectiveness of their marketing strategy. The sentiment surrounding their personable interaction is overwhelmingly positive, showcasing their commitment to understanding and connecting with clients. - Appointment Setting & Lead Gen for Financial Solutions Co (5.0/5, Mar 13, 2025): What stood out for me was their ability to make lead generation feel genuinely personal. Most outsourced sales efforts come across as impersonal, but with Tasks Expert, their conversations with potential clients felt authentic and engaging. [Read Full Review](https://clutch.co/go-to-review/tasks-expert-virtual-assistant-company/359450) #### 2 reviews mention Call Center Services Customer Surveys & Market Research Calls for Mortgage Co 5.0/5 — Tasks Expert- A Virtual Assistant Company developed satisfaction surveys for a mortgage company. The team designed a multi-tier loyalty program to enhance client retention.  - 2 of 2 Call Center Services reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/tasks-expert-virtual-assistant-company/337045) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Tasks Expert- A Virtual Assistant Company for their exceptional value for money, noting flexible pricing that aligns with budgets. One client highlighted a $599 monthly investment yielding significant efficiency gains, while another emphasized the 'good value for cost' in lead generation efforts. Overall, feedback reflects a strong sentiment towards their cost-to-performance ratio, with many clients appreciating the professional, reliable service that allows them to focus on core business activities. [Read All Reviews](https://clutch.co/profile/tasks-expert-virtual-assistant-company?verified=true#reviews) - $10,000 to $49,000 (4 reviews) - Less than $10,000 (2 reviews) - $50,000 to $199,999 (2 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 7 countries - Australia (2 projects) - Belgium (1 projects) - Canada (3 projects) - France (1 projects) - New Zealand (3 projects) - Switzerland (1 projects) - United States (11 projects) [View Reviews](https://clutch.co/profile/tasks-expert-virtual-assistant-company?verified=true#reviews) --- ### [DemandZEN](https://clutch.co/profile/demandzen) #### 4.8 out of 5 star rating (4 reviews) - $25,000+ minimum project size - 50 - 249 employees - Troutman, NC #### Services Provided - Allocation of Expertise by Percentage - 20% Account-Based Marketing - 15% Call Center Services - 25% Demand Generation Marketing - 15% Digital Strategy - 25% Sales Outsourcing #### Company description DemandZEN is a call center services provider specializing in outbound call center and telemarketing services to enhance sales pipelines. Overall, 100% of reviewers praise their adaptability, communication, and timely delivery, with some suggesting improvement in meeting quality. They are particularly noted for seamlessly integrating with client teams, learning specific industry nuances, and generating qualified opportunities. [Visit Website](https://demandzen.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Adaptable Clients have consistently highlighted DemandZEN's adaptability as a key strength, noting their ability to seamlessly integrate with existing teams and processes. One client emphasized that the team was 'highly adaptable and didn't require much legwork on our end,' showcasing their responsiveness to specific needs. Overall, the sentiment reflects a positive perception of DemandZEN's flexibility and willingness to adjust to client requirements. - Sales Outsourcing & Call Center Services for SaaS Company (5.0/5, Jun 3, 2026): They were highly adaptable and didn't require much legwork on our end. This flexibility allowed our team to focus on other priorities. Their ability to quickly adjust to our needs made the collaboration seamless and effective. [Read Full Review](https://clutch.co/go-to-review/demandzen/461903) #### 3 reviews mention Call Center Services Meeting Booking Services for Tech Solutions Company 4.0/5 — DemandZEN provides meeting booking services for a technology solutions company. The team is responsible for scheduling meetings and conducting initial research. - 2 of 3 Call Center Services reviews are 5 stars - 2 new reviews for Call Center Services in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/demandzen/454581) #### Experience in 4 industries DemandZEN has demonstrated expertise across multiple industries, including Energy & Natural Resources, Insurance, Business Services, and Technology. Feedback highlights their strengths in communication, adaptability, and timely delivery, making them effective in generating qualified leads and enhancing business pipelines. Overall sentiment is positive, with clients noting significant impact on meeting generation and conversion rates. Organizations in high-consequence sectors, insurance, and technology can particularly benefit from DemandZEN's services. [Read All Reviews](https://clutch.co/profile/demandzen?verified=true#reviews) ##### Insurance Experience DemandZEN has demonstrated significant expertise in the insurance industry by effectively understanding the unique needs of insurance agencies and delivering measurable results in meeting scheduling. Client feedback highlights their strong communication skills and alignment with industry-specific messaging. The successful conversion rate and ongoing engagement illustrate their impact on enhancing operational efficiency for insurance clients, making them a promising partner for businesses seeking to improve their market presence in the insurance sector. - 1 review for insurance industry - Unknown avg. project cost - Meeting Booking Services for Tech Solutions Company (4.0/5, May 4, 2026): DemandZEN provides meeting booking services for a technology solutions company. The team is responsible for scheduling meetings and conducting initial research. [Read Full Review](https://clutch.co/go-to-review/demandzen/454581) ##### Other industries Experience DemandZEN has received positive feedback from clients in the Other industries sector, highlighting their expertise in lead generation and sales pipeline development. Clients have noted their flexibility, communication, and ability to integrate seamlessly as an extension of their teams. The company employs effective project management tools and maintains regular contact through dedicated customer success directors. Overall, DemandZEN demonstrates strong capabilities in delivering qualified opportunities, making them a suitable partner for businesses seeking growth in this industry. - 1 review for other industries industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Lead Generation Services for Tech Company (5.0/5, Jul 16, 2021): DemandZEN is generating qualified leads to assist the sales pipeline of a tech company. Their main task involves scheduling a total of 60 meetings with qualified retailers and providing progress reports. [Read Full Review](https://clutch.co/go-to-review/demandzen/83670) ##### Energy & natural resources Experience The feedback from clients in the Energy & natural resources sector highlights DemandZEN's strong expertise in driving engagement for training and performance support programs. Clients commend their proactive outreach, resulting in a significant increase in new business opportunities and a high meeting retention rate. Their project management is noted for being ahead of schedule, complemented by excellent communication and responsiveness to feedback. Overall, DemandZEN is positioned as a reliable partner for companies seeking to enhance their operations in the Energy & natural resources industry. - 1 review for energy & natural resources industry - 1 review is 5 stars - Unknown avg. project cost - Meeting Scheduling for Training & Performance Support Co (5.0/5, May 6, 2026): DemandZEN provides meeting scheduling services for a training and performance support programs company. The team is responsible for outreach and handles the introductions of the meetings. [Read Full Review](https://clutch.co/go-to-review/demandzen/455244) ##### Business services Experience DemandZEN has received positive feedback for its expertise in generating new business opportunities within the Business services sector, particularly in outbound sales for industries such as banking and finance. Clients highlight their adaptability, timely project management, and effective communication. The service has proven to complement internal teams effectively, driving increased meeting generation. Overall, DemandZEN is viewed as a valuable partner for companies seeking to enhance their revenue pipeline and expand their market reach. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sales Outsourcing & Call Center Services for SaaS Company (5.0/5, Jun 3, 2026): DemandZEN provided sales development services for a SaaS company. The team was tasked with generating new opportunities and building a revenue pipeline through cold outbound calls. [Read Full Review](https://clutch.co/go-to-review/demandzen/461903) #### Completed projects in 4 cities - San Luis Obispo, California (1 projects) - Denver, Colorado (1 projects) - Boston, Massachusetts (1 projects) - Dedham, Massachusetts (1 projects) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/demandzen?verified=true#reviews) --- ### [Intelemark](https://clutch.co/profile/intelemark) #### 4.8 out of 5 star rating (12 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Scottsdale, AZ #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 50% Call Center Services - 10% Customer Service Outsourcing - 10% Market Research #### Company description Intelemark, a company specializing in Contact Center Services and Telemarketing Services, consistently delivers high-quality lead generation, outbound call handling, and appointment-setting services. With a notable emphasis on responsiveness and flexibility, they have effectively served diverse industries, as evidenced by positive reviews from clients in healthcare, technology, and manufacturing. Approximately 90% of reviewers commend their professionalism and ability to integrate seamlessly into client operations, highlighting their adept project management and skilled communication. [Visit Website](https://intelemark.com/clutch/) #### 11 reviews mention Call Center Services BPO Services for Software Company 5.0/5 — Intelemark helps a software company schedule appointments for their sales team. They constantly call potential clients and send detailed information to the sales team once they concrete an appointment. - 9 of 11 Call Center Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/intelemark/1684) #### Experience in 6 industries Intelemark has demonstrated expertise across several industries, notably Healthcare, Energy & Natural Resources, and Manufacturing. Clients praised their dedication to generating qualified leads and aligning with company values, resulting in significant improvements in appointment setting and sales conversions. The overall sentiment is highly positive, with clients highlighting their responsive communication and ability to act as an extension of the client's team. This provider is particularly well-suited for organizations in Healthcare and related sectors, as well as those seeking effective lead generation in technical and industrial fields. [Read All Reviews](https://clutch.co/profile/intelemark?verified=true#reviews) ##### Medical Experience Intelemark has demonstrated strong expertise in the Medical industry, specifically in generating qualified sales leads for healthcare solutions. A Marketing Director from Riverain Technologies praised their ability to effectively communicate value propositions and quickly grasp company needs, resulting in a significant increase in sales-qualified leads. The team's responsiveness and timely project management further highlight their strengths, making them a compelling option for companies looking to enhance their sales efforts in the medical sector. - 1 review for medical industry - 1 review is 5 stars - Unknown avg. project cost - Lead Generation for Radiology Solutions Company (5.0/5, Sep 13, 2023): A radiology solutions company hired Intelemark for lead generation. Their services included cold calls to healthcare facilities to educate them on the client's services to gain potential customers. [Read Full Review](https://clutch.co/go-to-review/intelemark/232396) ##### Energy & natural resources Experience Intelemark has received positive feedback from clients in the Energy & natural resources sector, emphasizing their expertise in appointment setting and lead generation. Clients appreciate their professional approach, flexibility in accommodating unique business needs, and effective communication strategies. The company's ability to integrate clients' core messaging into their outreach efforts has led to a significant increase in appointments and customer conversions, demonstrating a strong impact on business growth within the industry. - 1 review for energy & natural resources industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Cold Calling Services for National Electrical Supplier (5.0/5, Mar 10, 2022): Intelemark provides cold calling services for a national electrical supplier. After creating scripts with the stakeholders, the team contacts prospective clients and sets appointments between them and the firm. [Read Full Review](https://clutch.co/go-to-review/intelemark/1747) ##### Other Industry Experience Intelemark has received positive feedback from clients in the Other Industry, highlighting their expertise in appointment setting and lead qualification. Clients appreciate their responsive and customer-focused approach, which fosters a seamless integration with internal teams. The company's ability to deliver tangible results, such as successfully identifying key contacts and scheduling appointments, has made a significant impact on client sales efforts. Overall, Intelemark is seen as a reliable partner for businesses seeking to enhance their outreach and appointment setting capabilities. - 2 reviews for other industry industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - BPO Services for Software Company (5.0/5, Mar 9, 2022): Intelemark helps a software company schedule appointments for their sales team. They constantly call potential clients and send detailed information to the sales team once they concrete an appointment. [Read Full Review](https://clutch.co/go-to-review/intelemark/1684) - Market Research for Educational Tour Company (5.0/5, Apr 29, 2020): Intelemark performed market research for an educational tour company. The team compiled a list of over 500 schools that may be interested in the company's services and set appointments. [Read Full Review](https://clutch.co/go-to-review/intelemark/73459) ##### Consulting Experience Intelemark demonstrates strong expertise in consulting, particularly within appointment setting campaigns. Clients highlight their effective communication and collaborative approach, which leads to successful outcomes, such as scheduling numerous appointments and securing new customers. Their team's dedication and responsiveness are notably praised, indicating a solid partnership throughout the project. Overall, Intelemark is well-regarded in the consulting industry, making them a suitable choice for businesses seeking impactful consulting solutions. - 1 review for consulting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Appointment Setting for Cloud Consulting Company (5.0/5, Nov 4, 2021): Intelemark handled an outbound call and email appointment setting campaign for a Cloud consulting company. They were tasked with setting up meetings with the client's existing customers. [Read Full Review](https://clutch.co/go-to-review/intelemark/4049) ##### Manufacturing Experience Intelemark has demonstrated significant expertise in lead generation within the Manufacturing industry, particularly through personalized outreach and strategic communication. Clients have highlighted their ability to effectively identify and engage relevant prospects, resulting in valuable leads and improved understanding of client needs. Their data-driven reporting and consistent team retention enhance transparency and trust. Overall, Intelemark's tailored approach is well-suited for companies seeking to connect with specific end-users in manufacturing. - 1 review for manufacturing industry - Unknown avg. project cost - Lead Generation Services for Industrial Lighting Company (4.5/5, Oct 9, 2020): Intelemark supports lead generation for an industrial lighting company by calling prospects, connecting with the right people, and vetting them before the salesperson calls them. [Read Full Review](https://clutch.co/go-to-review/intelemark/83472) ##### IT Services Experience Intelemark has received positive feedback within the IT Services industry for its strong communication and transparency, which are critical in lead generation processes. Clients highlight the company's ability to deliver high-quality leads and effectively manage projects, demonstrating their expertise in handling prospect acquisition. While one client noted a mixed ROI, the overall sentiment emphasizes Intelemark's strengths in project management and consistent performance, making them a potentially valuable partner for businesses seeking to enhance their lead generation efforts. - 1 review for it services industry - Unknown avg. project cost - Lead Generation & Appointment Setting for Job Posting Firm (3.5/5, May 7, 2020): Intelemark provided early sales funnel phone outreach services to new and prospective customers of an online job posting group. They worked from a client provided script to deliver incoming leads. [Read Full Review](https://clutch.co/go-to-review/intelemark/81311) ##### Chemicals & Biotechnology Experience Intelemark demonstrates strong expertise in lead generation within the Chemicals & Biotechnology sector. Clients commend their collaborative approach, effective communication, and ability to set appointments with decision-makers, resulting in qualified leads. Their willingness to adapt to client tools and frameworks enhances project management efficiency. Overall, clients express high satisfaction with the results, indicating that Intelemark is a reliable partner for companies seeking impactful lead generation strategies in this industry. - 1 review for chemicals & biotechnology industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation & Outbound Calling for Product Launch (5.0/5, May 1, 2020): Intelemark provides business development and appointment setting services for a chemical supply chain company. [Read Full Review](https://clutch.co/go-to-review/intelemark/75838) ##### Financial services Experience Intelemark has demonstrated strong expertise in the Financial services sector, particularly in lead generation. Clients have praised their ability to meet or exceed lead targets and their effective communication throughout projects. The firm's understanding of client objectives and commitment to project management have been highlighted as key strengths. Feedback indicates that their work has led to substantial cost savings and enhanced visibility for clients, making them a valuable partner for businesses looking to enhance their outreach efforts. - 1 review for financial services industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Call Center & Lead Generation Support for Benefits Firm (5.0/5, May 1, 2020): Intelemark provided call center support for a healthcare company’s lead generation efforts. They provided reps to perform outreach and gear their efforts toward demographics.  [Read Full Review](https://clutch.co/go-to-review/intelemark/75818) ##### Healthcare Experience Intelemark has demonstrated significant expertise in the Healthcare industry, effectively connecting hospital management firms with decision-makers. Clients praise their team's ability to generate leads and schedule appointments, resulting in millions in business. Their experienced callers excel at cold outreach, making them an invaluable partner for healthcare organizations seeking to streamline operations and enhance efficiency. Overall, the sentiment is highly positive, highlighting Intelemark's impact and reliability in the healthcare sector. - 1 review for healthcare industry - 1 review is 5 stars - Unknown avg. project cost - Appointment Setting Services for Hospital Consultancy Firm (5.0/5, Jun 25, 2020): Intelemark provides ongoing cold outreach and scheduling services for a hospital management and consulting firm. They also collect background information and notes to pass onto the company for lead conversion. [Read Full Review](https://clutch.co/go-to-review/intelemark/121512) #### 4.6 out of 5.0 rating for cost What Clients Have Said Client feedback indicates that Intelemark provides strong value for money, with many highlighting the effectiveness of their lead generation services despite varying costs. One client noted spending under $5,000 while achieving multiple new customers, while another invested $200,000–$250,000, praising the quality of leads generated. Overall, clients expressed satisfaction with the flexibility of pricing models and the return on investment, stating that Intelemark's efforts significantly impacted their sales pipelines. [Read All Reviews](https://clutch.co/profile/intelemark?verified=true#reviews) - $10,000 to $49,000 (5 reviews) - Less than $10,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 11 cities - Naples, Florida (1 projects) - Hyattsville, Maryland (1 projects) - Kansas City, Missouri (1 projects) - Plano, Texas (1 projects) - Hartford, Connecticut (1 projects) - Miamisburg, Ohio (1 projects) - Milwaukee, Wisconsin (2 projects) - Draper, Utah (1 projects) - Philadelphia, Pennsylvania (1 projects) - Richmond, Virginia (1 projects) - Oak Brook, Illinois (1 projects) This provider is available in 5 time zones: - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/intelemark?verified=true#reviews) --- ### [Sound Telecom](https://clutch.co/profile/sound-telecom) #### 4.2 out of 5 star rating (19 reviews) - 10 - 49 employees - Spokane, WA #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 50% Customer Service Outsourcing #### Company description Sound Telecom is a company specializing in Contact Center Services, providing robust Inbound Call Center and Customer Support Services. Reviews highlight their quick response and professionalism, with 100% of clients noting satisfaction in these areas. However, a small number (approximately 33%) suggest improvements in general customer service. Their pricing structure varies, with clients indicating a preference for its value despite some cost concerns. [Visit Website](http://www.sound-tele.com/) #### 19 reviews mention Call Center Services Sound Telecom Provides Better Customer Service 5.0/5 — - 5 of 19 Call Center Services reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117109) #### Experience in 10 industries Sound Telecom has demonstrated expertise across various industries, including business services, real estate, telecommunications, financial services, hospitality, and manufacturing. Feedback indicates strong strengths in professionalism, responsiveness, and the ability to enhance customer service by managing inbound call volume effectively. Clients appreciate the operational support that allows them to focus on core activities, with overall sentiment highlighting satisfaction with quality and reliability, particularly in business services and related sectors. [Read All Reviews](https://clutch.co/profile/sound-telecom?verified=true#reviews) ##### Business services Experience Sound Telecom receives positive feedback for its expertise in Business Process Outsourcing, particularly in call handling and support services. Clients appreciate their responsiveness and the ability to alleviate staff workload by managing after-hours operations. The overall sentiment reflects satisfaction with the quality of service provided, although there are suggestions for improving customer service. Potential clients in the Business services industry may find Sound Telecom a suitable partner for enhancing operational efficiency. - 4 reviews for business services industry - Less than $10,000 avg. project cost - Inbound Support for Business Services Company (4.5/5, Dec 24, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/37104) - Reasonably Priced Answering Service (4.5/5, Jun 20, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/116621) - Great for High Volume Calls and International Markets (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117308) - Answering Services for Business Service (2.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/146657) ##### Other industries Experience Sound Telecom has received positive feedback from clients in the Other industries sector, particularly for its inbound call handling and customer service solutions. Clients appreciate the professionalism and quick response times, which allow them to focus on their core business activities. The partnership has led to improved customer service capabilities, though some clients have noted potential areas for cost improvement. Overall, Sound Telecom is viewed as a reliable fit for businesses seeking enhanced communication support. - 5 reviews for other industries industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Better Customer Service for Businesses (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117241) - Reliable Answering Service with No Downtime (4.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117604) - Best Scheduling Tool for Healthcare (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117846) - Sound Telecom is a Decent Option (3.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/118247) - Answering Services for Education Service (5.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/136836) ##### Real estate Experience Sound Telecom has received positive feedback from clients in the Real estate industry, highlighting their expertise in providing tailored communication solutions. Clients appreciate Sound Telecom's responsiveness and ability to enhance customer engagement, which has significantly improved lead management and follow-up processes. Overall sentiment indicates that Sound Telecom is a trustworthy partner capable of delivering impactful services that align well with the specific needs of businesses in the Real estate sector. - 1 review for real estate industry - Less than $10,000 avg. project cost - Sound Telecom is Great for After Hours (4.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/118213) ##### Arts, entertainment & music Experience Sound Telecom has demonstrated strong expertise in the Arts, entertainment & music industry, receiving positive feedback for their responsive communication and tailored solutions. Clients have noted the company's ability to enhance operational efficiency and customer engagement, making them a valuable partner for projects in this sector. The overall sentiment reflects satisfaction with their services, suggesting that Sound Telecom is a reliable choice for businesses seeking support in the Arts, entertainment & music industry. - 1 review for arts, entertainment & music industry - Less than $10,000 avg. project cost - Sound Telecom Allows More Flexibility Managing Calls (4.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117907) ##### Media Experience Sound Telecom has received positive feedback in the Media industry, highlighting its expertise in delivering tailored communication solutions. Clients appreciate the company's responsiveness and commitment to quality service, which significantly enhances operational efficiency. The overall sentiment reflects satisfaction with Sound Telecom's ability to meet specific needs and provide impactful support, making it a strong contender for potential clients seeking reliable partners in the Media sector. - 1 review for media industry - Less than $10,000 avg. project cost - Great Tool to Increase Efficiency (4.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117838) ##### Hospitality & leisure Experience Sound Telecom has received positive feedback from clients in the Hospitality & leisure industry, highlighting their expertise in providing tailored communication solutions. Clients appreciate the company's responsive support and ability to enhance customer engagement. Sound Telecom's services positively impact operational efficiency and guest satisfaction, making them a strong candidate for businesses seeking reliable communication partnerships in the Hospitality & leisure sector. - 1 review for hospitality & leisure industry - Less than $10,000 avg. project cost - Answering Service for Hospitality Company (3.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117448) ##### Telecommunications Experience Sound Telecom has received positive feedback regarding its expertise and commitment within the Telecommunications industry. Clients have highlighted the company's strengths in delivering efficient communication solutions and exceptional customer service. The overall sentiment underscores Sound Telecom's ability to impact project outcomes positively, making it a compelling option for businesses seeking reliable partners in the Telecommunications field. - 1 review for telecommunications industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sound Telecom Integrates Well With Our System (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117147) ##### Financial services Experience Sound Telecom has received positive feedback from clients in the Financial services industry, highlighting their expertise in providing tailored communication solutions. Clients appreciate their responsiveness and ability to enhance customer engagement, which has led to improved operational efficiency. Overall, Sound Telecom is recognized for its strengths in delivering reliable and effective services, making it a suitable partner for businesses seeking to optimize their communication strategies within the Financial services sector. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Sound Telecom Provides Better Customer Service (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117109) ##### Manufacturing Experience Sound Telecom has demonstrated strong expertise in the Manufacturing industry, receiving positive feedback from clients regarding their effective communication solutions. Clients highlight the company's ability to enhance operational efficiency and streamline processes, resulting in significant improvements in productivity. Overall, the sentiment reflects a high level of satisfaction, indicating that Sound Telecom is a dependable partner for manufacturing businesses seeking to optimize their communication strategies. - 2 reviews for manufacturing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Decent Performance and Convenient Answering Service (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/116821) - Sound Telecom Helpful Keeping Everyone Informed (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/117016) ##### Information technology Experience Sound Telecom has received positive feedback in the Information technology industry, highlighting their strong expertise and reliability. Clients emphasize the company's effective communication and tailored solutions that address specific challenges. Overall sentiment suggests that Sound Telecom is a competent partner capable of delivering impactful results, making them a suitable choice for businesses seeking expertise in technology-driven projects. - 2 reviews for information technology industry - Less than $10,000 avg. project cost - Customized Services and Representatives (4.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/116762) - Straightforward and Uncomplicated Answering Service (3.5/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/sound-telecom/116815) #### 0.6 out of 5.0 rating for cost What Clients Have Said Clients generally perceive the company's pricing as fair, with a mix of billing structures including hourly rates and flat fees. One client noted a flat rate of $500 per week, while another mentioned a monthly contract with a set number of calls. Overall sentiment highlights satisfaction with the value provided, despite some suggestions for cost improvements. One client expressed, 'We are happy with what we spend and the product we are getting back,' reflecting a positive view of cost versus value. [Read All Reviews](https://clutch.co/profile/sound-telecom?verified=true#reviews) - Less than $10,000 (12 reviews) - $10,000 to $49,000 (6 reviews) #### Completed projects in 19 cities - Cabot, Arkansas (1 projects) - Orlando, Florida (1 projects) - Vero Beach, Florida (1 projects) - Thomasville, Georgia (1 projects) - Chesterfield, Missouri (1 projects) - Irving, Texas (1 projects) - Plano, Texas (1 projects) - Waxahachie, Texas (1 projects) - Indianapolis, Indiana (1 projects) - Newark, New Jersey (1 projects) - Paterson, New Jersey (1 projects) - Brooklyn, New York (1 projects) - Lebanon, Ohio (1 projects) - Sacramento, California (1 projects) - Sparks, Nevada (1 projects) - Phoenix, Arizona (1 projects) - Manassas, Virginia (1 projects) - Virginia Beach, Virginia (1 projects) - Ozark, Alabama (1 projects) [View Reviews](https://clutch.co/profile/sound-telecom?verified=true#reviews) --- ### [Blue Valley Marketing](https://clutch.co/profile/blue-valley-marketing) #### 4.9 out of 5 star rating (16 reviews) - $5,000+ minimum project size - $25 - $49 average hourly rate - 250 - 999 employees - Home, KS #### Services Provided - Allocation of Expertise by Percentage - 35% Call Center Services - 40% Customer Service Outsourcing - 25% Sales Outsourcing #### Company description Blue Valley Marketing, a distinguished provider of Contact Center Services, excels in both inbound and outbound call center operations, telemarketing, and comprehensive customer support services. The company is consistently praised for its exceptional project management, responsiveness, and communication, with 100% of reviewers highlighting their professional delivery and commitment to customer satisfaction. Notably, Blue Valley Marketing has been instrumental in enhancing user experiences, reducing wait times, and improving customer satisfaction scores across diverse industries. [Visit Website](https://www.bluevalleymarketing.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 11 reviews mention Call Center Services Telemarketing Services for B2B Media Company 5.0/5 — Blue Valley Marketing provides telemarketing services for a media company. The team works on projects to renew subscriptions and generate new leads. - 10 of 11 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/blue-valley-marketing/376783) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently praise Blue Valley Marketing for providing excellent value for money, with numerous reviews highlighting that their pricing aligns well with budgetary constraints. One client noted, 'Pricing fit our budget and good value for cost,' while another mentioned their 'cost per order' was favorable. Overall, the sentiment reflects a strong appreciation for the quality of services relative to the costs, indicating that clients feel they receive substantial returns on their investments. [Read All Reviews](https://clutch.co/profile/blue-valley-marketing?verified=true#reviews) - Less than $10,000 (5 reviews) - $10,000 to $49,000 (4 reviews) - $50,000 to $199,999 (1 reviews) #### Responsive Blue Valley Marketing is responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 14 cities - Orlando, Florida (1 projects) - Sandy Springs, Georgia (1 projects) - Nashville, Tennessee (1 projects) - Chicago, Illinois (1 projects) - Grand Rapids, Michigan (1 projects) - Southfield, Michigan (1 projects) - Newark, New Jersey (1 projects) - New York City, New York (2 projects) - Cleveland, Ohio (1 projects) - Milwaukee, Wisconsin (1 projects) - Neenah, Wisconsin (1 projects) - Santa Clara, California (1 projects) - Fort Atkinson, Wisconsin (1 projects) - Las Vegas, New Mexico (1 projects) This provider is available in 1 time zone: - Central Standard Time (CST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/blue-valley-marketing?verified=true#reviews) --- ### [GCS Agents](https://clutch.co/profile/gcs-agents) #### 4.9 out of 5 star rating (6 reviews) - $50,000+ minimum project size - $25 - $49 average hourly rate - 250 - 999 employees - Salisbury, NC #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 35% Call Center Services - 40% Customer Service Outsourcing - 5% HR Consulting - 10% Business Consulting #### Company description GCS Agents is a leading provider of Contact Center Services, specializing in Customer Support Services and handling both inbound and outbound calls. With a strong focus on efficiency and customer care, they boast a 100% success rate in call handling, meeting client expectations consistently. Approximately 95% of reviews highlight their high-level performance and effective communication, emphasizing their professionalism and capacity to manage call centers seamlessly. [Visit Website](https://www.gcsagents.com/) #### Professional Clients have consistently praised GCS Agents for their professionalism and effective project management. One client noted their seamless transition into operations, maintaining a high-performance level with no missed calls and quick response times. The availability of executive leadership and proactive communication were highlighted as key strengths. Overall, the sentiment is highly positive, with clients expressing confidence in GCS Agents' ability to meet expectations and deliver on commitments. - Call Center Services for Public Transportation Agency (5.0/5, Feb 27, 2020): We have significant success with GCS Agents. While we had concerns in transitioning providers, their team addressed the project professionally. Their team took over the operation and met all calls, having not one missed call. They maintain their high-level performance, making it unsurprising that the transit authority still works with them. [Read Full Review](https://clutch.co/go-to-review/gcs-agents/25533) - Call Center Services for Public Transportation Agency (5.0/5, Feb 27, 2020): GCS Agents also attended meetings with community advocates. Their team including executive leadership was readily available at all times. The communication was nearly instant. Their team alerted us to issues and gave solutions for them. They not only minimized issues but also maintained their significantly high level of performance. [Read Full Review](https://clutch.co/go-to-review/gcs-agents/25533) #### Experience in 6 industries GCS Agents has demonstrated expertise across several industries, including Advertising & Marketing, Utilities, Information Technology, Energy & Natural Resources, Transportation, and others. Clients report significant improvements in employee training, customer satisfaction, and operational efficiency. Notably, their tailored training programs in Utilities and empathetic customer service strategies have yielded positive impacts. Overall, the sentiment across industries is highly favorable, highlighting GCS Agents' strengths in personalized service, effective communication, and commitment to client success. [Read All Reviews](https://clutch.co/profile/gcs-agents?verified=true#reviews) ##### Advertising & marketing Experience GCS Agents has demonstrated strong expertise in the Advertising & marketing sector, particularly in training and content creation. Clients commend their personalized approach and effective communication, which facilitated significant cultural shifts within organizations. Their ability to understand client needs and provide valuable resources positions them as a reliable partner for businesses seeking consultation and implementation support. Overall, the sentiment is positive, highlighting their commitment to client success despite minor communication improvements needed. - 1 review for advertising & marketing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Content Creation for Lead Generation Company (5.0/5, Feb 27, 2020): GCS Agents provided existing content to help a business identify their new direction for their materials. It served as a base for them to modify and distribute across the company.  [Read Full Review](https://clutch.co/go-to-review/gcs-agents/25057) ##### Utilities Experience GCS Agents has demonstrated significant expertise in the Utilities industry, particularly in improving customer service through tailored training in tone and empathy. A client from Austin Energy highlighted their ability to listen and develop customized solutions, resulting in increased customer satisfaction and quality scores. Their strong communication and commitment to client goals further affirm their strengths. Overall, GCS Agents is well-suited for businesses in the Utilities sector seeking to enhance customer relations and operational effectiveness. - 1 review for utilities industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Corporate Training for Electric Utility Company (5.0/5, Feb 18, 2020): GCS Agents provided soft skills training to the management of a power company. To improve the tone of customer communications, the team delivered content to form beginner’s to advanced empathy trainings. [Read Full Review](https://clutch.co/go-to-review/gcs-agents/142912) ##### Information technology Experience GCS Agents has received positive feedback from clients in the Information Technology industry for their effective inbound services, which enhance productivity and save time. Clients appreciate their quick response times and efficiency in handling calls and order processing. With a long-term engagement model, GCS Agents has demonstrated a strong capability to streamline operations, resulting in significant cost savings. Overall, their expertise in promoting operational efficiency makes them a strong candidate for businesses looking to improve their IT service delivery. - 1 review for information technology industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Screening & Answering Services for IT Firm (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/gcs-agents/25066) ##### Energy & natural resources Experience GCS Agents demonstrates substantial expertise in the Energy & natural resources sector, particularly in security analytics and database management. Clients highlight their ability to enhance operational efficiency, saving significant man-hours and costs. The company is commended for its excellent communication and customer service, enabling robust support for urgent security matters. Overall, GCS Agents is a reliable partner for organizations looking to strengthen their data security and operational integrity within the Energy & natural resources industry. - 1 review for energy & natural resources industry - Less than $10,000 avg. project cost - Security Analytics for Database Servers for Energy Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/gcs-agents/145988) ##### IT Services Experience GCS Agents demonstrates strong expertise in back office services, effectively enhancing operational efficiency for clients. Feedback highlights their commitment to quality service, efficient communication, and cost savings, with clients estimated to save between $10,000 and $15,000 monthly. Their detailed and specialized offerings are consistently praised, positioning them as a superior choice compared to competitors in the IT services sector. Overall, GCS Agents is well-regarded for their impactful contributions and reliability, making them a strong candidate for businesses seeking IT service solutions. - 1 review for it services industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Document Creation and Data Entry Service for IT Company (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/gcs-agents/145881) ##### Transportation Experience GCS Agents has demonstrated exceptional expertise in the Transportation industry, particularly in establishing and managing call centers focused on ADA compliance. A former vice president of the NYC Transit Authority praised their ability to transition seamlessly into operations, maintain high performance metrics, and provide timely communication. Their commitment to staffing and service continuity has resulted in zero missed calls and consistent client satisfaction. GCS Agents is well-suited for organizations seeking reliable and responsive call center solutions in the transportation sector. - 1 review for transportation industry - 1 review is 5 stars - $10,000,000 + avg. project cost - Call Center Services for Public Transportation Agency (5.0/5, Feb 27, 2020): GCS Agents provides call center services to establish a transport reservation system in compliance with federal regulations for a public transportation agency. [Read Full Review](https://clutch.co/go-to-review/gcs-agents/25533) #### 4.6 out of 5.0 rating for cost What Clients Have Said Clients generally perceive GCS Agents as providing good value for money, despite some higher costs. One client noted a $17,000 investment led to significant improvements in company culture, praising the personalized service. Another client highlighted their $25 million annual expenditure, emphasizing the effectiveness of GCS Agents in meeting performance metrics without missed calls. While some feedback suggested a desire for clearer cost breakdowns, overall sentiment indicates satisfaction with the quality of service relative to pricing. [Read All Reviews](https://clutch.co/profile/gcs-agents?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - Less than $10,000 (1 reviews) - $50,000 to $199,999 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) - $10,000,000 + (1 reviews) #### Completed projects in 6 cities - Jacksonville, Florida (1 projects) - Nashville, Tennessee (1 projects) - Austin, Texas (1 projects) - New York City, New York (1 projects) - Columbus, Ohio (1 projects) - Los Angeles, California (1 projects) [View Reviews](https://clutch.co/profile/gcs-agents?verified=true#reviews) --- ### [Experts Helping Businesses](https://clutch.co/profile/experts-helping-businesses) #### 5 out of 5 star rating (1 reviews) - $25,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Karachi, Pakistan #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 30% Call Center Services - 40% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description Experts Helping Businesses is a highly regarded provider of Contact Center Services, specializing in Customer Support Services and Call Handling. With no negative feedback reported, 100% of reviewers commend their industry expertise and project management skills. Clients appreciate their consistent task execution and effective communication, highlighting their proficiency in telephonic support and customer care services. [Visit Website](https://expertshelpingbusinesses.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### High-quality work Clients express a consistently high sentiment regarding the quality of work provided by Experts Helping Businesses. One client, the owner of CALL CENTER MARKETING SOLUTIONS, highlighted that they have not received any negative feedback throughout their long-term partnership, which began in 2014. They praised the team's industry expertise and effective project management, indicating a strong satisfaction with the quality of services rendered. #### 1 review mentions Call Center Services Call Center Services for Marketing Company 5.0/5 — Experts Helping Businesses provides call center and customer support services for a marketing company. - 1 of 1 Call Center Services reviews are 5 stars - $10,000,000 + avg. project cost [Read Full Review](https://clutch.co/go-to-review/experts-helping-businesses/154132) #### Experience in 2 industries Experts Helping Businesses has demonstrated strong capabilities in the healthcare and customer service industries. In healthcare, they excel in lead generation, providing high-quality leads and effective project management, as noted by a satisfied client. In the customer service sector, their expertise and reliability are highlighted, with ongoing support for call center operations. Overall, feedback indicates a positive sentiment in both industries, with particular praise for their responsiveness and knowledge, making them a fitting choice for clients in these sectors. [Read All Reviews](https://clutch.co/profile/experts-helping-businesses?verified=true#reviews) ##### Healthcare Experience Experts Helping Businesses has received positive feedback from healthcare clients, particularly for their exceptional lead generation services tailored to the healthcare sector. Clients noted the company's effective communication, remarkable availability, and the ability to deliver high-quality leads, enhancing their marketing efforts. The project management was rated excellent, with no issues reported during engagements. Overall, their expertise in the healthcare industry positions them as a strong partner for businesses seeking reliable support in lead generation. - 1 review for healthcare industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Lead Generation Outsourcing for Healthcare Benefits Company (5.0/5, Jun 6, 2025): Experts Helping Businesses provided lead generation services for a healthcare company. The team contacted customers with diabetes and other healthcare issues to generate leads for the client's marketing teams. [Read Full Review](https://clutch.co/go-to-review/experts-helping-businesses/380195) ##### Other Industry Experience Experts Helping Businesses demonstrates considerable expertise in providing call center and customer service solutions within the Other Industry sector. Clients commend their consistent performance, effective project management, and exceptional industry knowledge. The long-term engagement with a major client showcases their reliability and commitment to quality service. Overall, the positive sentiment from clients indicates that they are a strong candidate for businesses seeking dependable support in customer service operations. - 1 review for other industry industry - 1 review is 5 stars - $10,000,000 + avg. project cost - Call Center Services for Marketing Company (5.0/5, Aug 15, 2022): Experts Helping Businesses provides call center and customer support services for a marketing company. [Read Full Review](https://clutch.co/go-to-review/experts-helping-businesses/154132) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently express satisfaction with the value provided by Experts Helping Businesses, noting that their investment, which ranged from $1 million to $2 billion annually, yielded exceptional results. One client stated they had 'the best lead generator' and praised the team's responsiveness and project management. Overall, sentiment is positive, with no reported issues and clients highlighting the company's expertise and commitment to delivering quality service. [Read All Reviews](https://clutch.co/profile/experts-helping-businesses?verified=true#reviews) - $1,000,000 to $9,999,999 (1 reviews) - $10,000,000 + (1 reviews) --- ### [HiredSupport](https://clutch.co/profile/hiredsupport) #### 4.9 out of 5 star rating (6 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Lahore, Pakistan #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 15% Call Center Services - 10% Content Moderation Services - 35% Customer Service Outsourcing - 15% Data Annotation Services - 10% Transcription #### Company description HiredSupport is a customer support services company that excels in providing comprehensive contact center services, including inbound call center, email, and social media support. With 100% positive feedback from clients, HiredSupport is praised for their professional communication and adaptability, and their seamless integration into existing systems ensures efficient customer service without requiring extensive oversight. [Visit Website](https://www.hiredsupport.com/) #### Accommodating The overall sentiment regarding HiredSupport's accommodating nature is highly positive. Clients appreciate their responsiveness and adaptability, with one CEO noting their quick embrace of product changes and effective communication through internal tools. The ability to adjust to evolving needs has been highlighted as a significant strength, resulting in improved customer support and satisfaction. Clients felt that HiredSupport's flexibility in addressing their requirements contributed greatly to the project's success. - Customer Service Outsourcing for Indoor Gardens Company (4.5/5, Jan 15, 2024): They are quick to embrace product or pricing changes and are great at responding to our changing internal dynamics. [Read Full Review](https://clutch.co/go-to-review/hiredsupport/261527) #### Experience in 5 industries HiredSupport has received positive feedback across various industries, showcasing their adaptability and effectiveness. In Agriculture, they excelled in reducing customer support response times. The Gaming industry highlighted their professional communication and flexible support solutions, while Retail clients praised their ability to provide comprehensive coverage and improve customer satisfaction. In Healthcare, they achieved a remarkable 90% customer satisfaction score, and in Software, they significantly enhanced response times and client satisfaction ratings. Overall, they demonstrate strong expertise in customer support across Agriculture, Gaming, Retail, Healthcare, and Software sectors. [Read All Reviews](https://clutch.co/profile/hiredsupport?verified=true#reviews) ##### Agriculture Experience HiredSupport has demonstrated significant expertise in enhancing customer support for clients in the Agriculture sector, notably an indoor gardens company. The client praised their ability to reduce response times and increase customer satisfaction through effective management of support channels. HiredSupport's adaptability to changing needs and proactive communication were highlighted as strengths, positioning them as a valuable partner for businesses seeking to improve their customer support operations in the Agriculture industry. - 1 review for agriculture industry - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Indoor Gardens Company (4.5/5, Jan 15, 2024): HiredSupport provides customer service outsourcing for an indoor gardens company. The team provides support on the client's chatbot and inbox ticketing system and reviews their knowledge base. [Read Full Review](https://clutch.co/go-to-review/hiredsupport/261527) ##### Gaming Experience HiredSupport demonstrates strong expertise in the Gaming industry, providing flexible and scalable customer support solutions. Their collaboration with a CMO of a 3D video game console company highlighted their professional communication skills and ability to operate independently. Clients appreciate their quick responsiveness and high-quality service, which alleviates the burden of customer support management. Overall, HiredSupport is positioned as a reliable partner for gaming businesses seeking efficient client interaction. - 1 review for gaming industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Game Dev Company (5.0/5, Feb 2, 2023): HiredSupport provides ongoing call center services for a game development company. The team is responsible for web chat support, email requests, and social media comments. [Read Full Review](https://clutch.co/go-to-review/hiredsupport/179067) ##### Retail Experience HiredSupport has proven to be a valuable partner for businesses in the Retail industry, particularly in enhancing customer support capabilities. Clients commend their flexibility and efficiency, noting significant improvements in customer satisfaction and response times. The company's ability to integrate seamlessly with existing tools and provide responsive support during critical hours highlights their expertise. Overall, HiredSupport's commitment to client communication and adaptability makes them a strong candidate for retailers seeking to optimize their customer service operations. - 1 review for retail industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Online Cycling Apparel Business (5.0/5, Feb 1, 2023): HiredSupport provides call center services for an online cycling apparel business. The team is responsible for 24/7 customer support for the client. [Read Full Review](https://clutch.co/go-to-review/hiredsupport/178709) ##### Healthcare Experience HiredSupport has demonstrated significant expertise in the Healthcare sector, particularly in live chat support for an allergy and intolerance testing company. Clients noted their effective communication and ability to improve customer satisfaction scores to 90%, alongside cost reductions. The team’s receptiveness to training was highlighted as a strength, suggesting a commitment to continuous improvement. Overall, HiredSupport's proven track record and efficient workflows position them as a strong candidate for Healthcare projects. - 1 review for healthcare industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Live Chat Service for Health & Wellness Consumer Firm (5.0/5, Jun 17, 2021): HiredSupport provided live chat services for a health and wellness consumer firm. The team worked round the clock. [Read Full Review](https://clutch.co/go-to-review/hiredsupport/57235) ##### Software Experience HiredSupport demonstrates strong expertise in providing customer support within the Software industry. Clients praise their ability to enhance response times and customer satisfaction, achieving notable increases from 69% to 91%. Their proactive approach in training and integrating with client teams is highlighted as a strength, fostering a seamless experience akin to in-house operations. Overall, HiredSupport's commitment to quality service and operational improvement positions them as a highly suitable partner for Software industry projects. - 1 review for software industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support for Proxy & VPN Business (5.0/5, Jun 15, 2021): HiredSupport provides pre- and post-sales customer support for a VPN provider. To familiarize themselves with the provider, they've gone through several training sessions and can now cover common support cases. [Read Full Review](https://clutch.co/go-to-review/hiredsupport/54137) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients generally find HiredSupport to offer excellent value for money, with specific feedback highlighting their flexible and cost-effective pricing models. For example, one client noted that HiredSupport provided a shared agent option, which was crucial for managing unpredictable workloads without the need for long-term commitments. Another reviewer emphasized the company's ability to deliver high-quality service at a reduced cost, resulting in significant improvements in customer satisfaction scores. Overall, the sentiment reflects strong satisfaction with the company's pricing and value proposition. [Read All Reviews](https://clutch.co/profile/hiredsupport?verified=true#reviews) - $10,000 to $49,000 (3 reviews) - Less than $10,000 (2 reviews) #### Very responsive HiredSupport is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [LTVplus](https://clutch.co/profile/ltvplus) #### 4.9 out of 5 star rating (8 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees #### Services Provided - Allocation of Expertise by Percentage - 5% AI Consulting - 10% Back Office Outsourcing - 25% Call Center Services - 55% Customer Service Outsourcing - 5% Staffing #### Company description LTVplus is a company specializing in Customer Support Services, offering solutions such as Contact Center Services, Phone Support, and Customer Care Services. Reviews highlight their exceptional responsiveness and effective project management, with 100% of reviewers noting impressive engagement and support. However, some suggest improvement in team member fit and ongoing training. [Visit Website](https://www.ltvplus.com/pricing/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Proactive Clients have consistently praised LTVplus for their proactive approach, highlighting their responsiveness and ability to anticipate needs. One client noted, 'They always go above and beyond my expectations,' indicating a strong commitment to providing additional support. Another remarked on their impressive engagement level and organization in training, which enhances their service delivery. Overall, the sentiment is highly positive, with clients appreciating LTVplus's initiative and attentiveness. - Customer Support Outsourcing for Tutoring Company (4.5/5, May 14, 2024): LTVplus is extremely responsive and always goes above and beyond my expectations. They anticipate our needs and listen for opportunities to provide additional support based on the projects that are happening within my company. The level of engagement and willingness to jump in and provide support for our startup is very impressive. [Read Full Review](https://clutch.co/go-to-review/ltvplus/288599) #### 3 reviews mention Call Center Services Customer Support for Dog Food Manufacturer & Distributor 5.0/5 — LTVplus provides around-the-clock customer support for a dog food manufacturer and distributor. The goal is to improve the client's customer satisfaction and retention.  - 2 of 3 Call Center Services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/ltvplus/222512) #### Experience in 6 industries LTVplus has demonstrated strong expertise across various industries, including eCommerce, Education, Retail, Automotive, and Advertising & Marketing. Clients praised their responsiveness, ability to meet deadlines, and effective customer support strategies, with notable improvements in customer satisfaction and retention rates. Overall, feedback reflects a positive sentiment, highlighting LTVplus as a reliable partner for businesses seeking enhanced customer service solutions tailored to their specific industry needs. [Read All Reviews](https://clutch.co/profile/ltvplus?verified=true#reviews) ##### eCommerce Experience LTVplus demonstrates strong expertise in the eCommerce sector, excelling in customer service solutions. Clients report significant improvements in customer satisfaction and retention rates, with one company noting a 98% and 104% increase, respectively. Their prompt support, adaptability to technology, and commitment to project timelines enhance their reputation. Overall, LTVplus is well-suited for businesses seeking reliable customer service partners to elevate their eCommerce performance. - 2 reviews for ecommerce industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Support for Dog Food Manufacturer & Distributor (5.0/5, Aug 3, 2023): LTVplus provides around-the-clock customer support for a dog food manufacturer and distributor. The goal is to improve the client's customer satisfaction and retention.  [Read Full Review](https://clutch.co/go-to-review/ltvplus/222512) - Customer Service Outsourcing for Cold Pack Company (4.5/5, May 14, 2025): LTVplus provides customer service support for a cold pack company. The team handles customer service inquiries, processes replacement orders, and manages live chat on the client's website. [Read Full Review](https://clutch.co/go-to-review/ltvplus/374263) ##### Education Experience LTVplus has received positive feedback from clients in the Education industry, particularly for its responsive customer support and proactive engagement. A senior manager from a tutoring company highlighted their expertise in Tier 1 support, noting efficient resolution of help tickets and effective training. Clients have praised their ability to anticipate needs and adapt support to specific projects, reflecting a strong cultural fit. Overall, LTVplus demonstrates a reliable partnership that enhances operational efficiency in the Education sector. - 1 review for education industry - Unknown avg. project cost - Customer Support Outsourcing for Tutoring Company (4.5/5, May 14, 2024): LTVplus offers customer support outsourcing for a tutoring company. LTVplus provides tier-one customer support via email and chat and contributes to the maintenance of the company's knowledge bases. [Read Full Review](https://clutch.co/go-to-review/ltvplus/288599) ##### Retail Experience LTVplus has received positive feedback from clients in the Retail industry, particularly for their expertise in managing frontline customer service for eCommerce platforms. Clients have praised the company's ability to meet deadlines, provide excellent communication, and adapt to additional tasks beyond initial scopes. Their competitive pricing and strong value proposition further enhance their appeal. Overall, LTVplus demonstrates a capacity to add significant value to retail businesses, making them a strong candidate for potential partnerships. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Refurbished Electronics Retailer (5.0/5, Jan 12, 2024): LTVplus provides customer service outsourcing services for a refurbished electronics company. The team takes over the client's front-line email and phone communication regarding their e-commerce marketplaces. [Read Full Review](https://clutch.co/go-to-review/ltvplus/261119) ##### Automotive Experience LTVplus has demonstrated substantial expertise in the Automotive industry, particularly in enhancing customer service communication and lead tracking for Tesla Collision Repair. Clients commend their ability to onboard effectively, leading to improved customer satisfaction and valuable data collection. The team's strong project management and high-quality standards contribute positively to operational efficiency. Overall, LTVplus is positioned as a reliable partner for automotive businesses seeking to elevate their customer engagement and data management capabilities. - 1 review for automotive industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service & Lead Tracking for Car Repair Co (5.0/5, Jan 11, 2024): LTVplus provides customer service communication and internal administrative organization for a car repair company. The team also offers lead tracking services for the client. [Read Full Review](https://clutch.co/go-to-review/ltvplus/260890) ##### Advertising & marketing Experience LTVplus has garnered positive feedback within the Advertising & Marketing industry, highlighting their expertise in customer support and live chat solutions. Clients commend their quick adaptability to specific needs, resulting in improved conversion and retention rates. The company's team is noted for their reliability and seamless collaboration, significantly enhancing client operations. Overall, LTVplus is regarded as a valuable partner, facilitating client focus on core business functions while ensuring exceptional customer service. - 1 review for advertising & marketing industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Service for IT Company (5.0/5, Mar 15, 2021): LTVplus provides customer support services for an IT company. The goals are to increase conversion rates through pre-sale support and increase stick rates through post-sale support. [Read Full Review](https://clutch.co/go-to-review/ltvplus/97349) ##### Other industries Experience LTVplus has received positive feedback for their expertise in remote staffing solutions and customer support management across various industries. Clients appreciate their comprehensive approach, which includes recruitment, training, and compliance management, as well as their commitment to quality and transparent reporting. The company is noted for aligning with client values and delivering measurable outcomes, making them a strong potential partner for businesses seeking efficient outsourcing solutions in the Other industries sector. - 1 review for other industries industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Outsourcing for IT Services Company (5.0/5, Nov 4, 2025): LTVplus provides customer support outsourcing services for an IT services company. The team is responsible for recruiting multilingual support agents, managing HR and compliance, and providing regular reports. [Read Full Review](https://clutch.co/go-to-review/ltvplus/417655) #### Very responsive LTVplus is very responsive They are a great candidate to start a conversation with. 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