# Top Virtual Receptionist Services Highly reviewed Virtual Receptionist companies include Smith.ai, Go Answer, Abby Connect, HelpSquad, Valoris Center, XACT, Wing Assistant, Big Outsource, Helpware CX, DMT Business Development. A reliable virtual receptionist service can elevate customer satisfaction, capture more leads, and free your in-house team to focus on high-value tasks. Clutch connects you with the world’s best virtual receptionist providers by collecting in-depth, verified client reviews and analyzing real project outcomes. Use our filters to sort firms by budget, industry focus, location, and more. Whether you need a 24/7 call-answering partner or bilingual receptionists, you’ll find a trusted option here—or explore providers in the United States, United Kingdom, and Canada. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Virtual Receptionist Services Ratings Updated: Sep 17, 2026 ### [Smith.ai](https://clutch.co/profile/smithai) #### 4.8 out of 5 star rating (77 reviews) - 250 - 999 employees #### Services Provided - Allocation of Expertise by Percentage - 10% AI Development - 10% Back Office Outsourcing - 50% Call Center Services - 10% Conversion Optimization - 10% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Smith.ai is a company specializing in Contact Center Services, offering virtual receptionist and customer support services. Reviews reflect a generally positive perception, with approximately 78% of feedback praising their reliable call handling and customer care services. Commonly noted strengths include their professional and responsive service, although some clients have experienced issues with spam call management. [Visit Website](https://smith.ai/?utm_source=clutch.co&utm_medium=referral&utm_campaign=bundle-call-centers) #### Hard working Clients consistently commend Smith.ai for their hard work and dedication to meeting client needs. One attorney noted, "This is a very professional company that works hard to satisfy its clients' needs," highlighting their responsiveness and willingness to accommodate requests. Overall, the sentiment reflects a strong appreciation for the company's commitment to delivering quality service efficiently. #### 65 reviews mention Call Center Services Call Center Services for Travel Agency 5.0/5 — Smith.ai provides call center services for a travel agency. The main task is to answer calls to find out what vacations callers are interested in and follow up with them regarding the quoted sail price. - 60 of 65 Call Center Services reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/smithai/388892) #### Experience in 9 industries Smith.ai demonstrates strong expertise across various industries, notably in legal, healthcare, and business services. Clients appreciate their professionalism, responsiveness, and effective call management, which enhances client interaction and operational efficiency. In the legal sector, feedback highlights significant improvements in lead conversion and client satisfaction. In healthcare and other sectors, their virtual receptionist service has proven effective in managing call volumes and providing personalized customer experiences. Overall, sentiment is highly positive, especially in the legal field, suggesting a strong fit for firms seeking reliable, professional call-handling solutions. [Read All Reviews](https://clutch.co/profile/smithai?verified=true#reviews) ##### Business services Experience Smith.ai has received consistently positive feedback from clients in the Business services industry, highlighting their professionalism, responsiveness, and personalized service. Clients appreciate the seamless integration of Smith.ai as an extension of their teams, leading to increased client acquisition and satisfaction. The use of live agents, combined with effective call management, has enhanced operational efficiency. Overall, Smith.ai demonstrates strong expertise and impact, making them a valuable partner for businesses seeking reliable call handling solutions. - 4 reviews for business services industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Live Answering Services for Family Law Office (5.0/5, Dec 27, 2021): A family law office hired Smith.ai to answer and direct calls that come from prospective customers, existing clients, and professional connections. The team provides the backup during events of short staffing. [Read Full Review](https://clutch.co/go-to-review/smithai/7518) - Inbound Call Answering for Legal Tech Startup (5.0/5, Mar 8, 2020): Smith.ai answers the inbound phone calls for a legal tech startup. Their team removes the administrative burden of directing calls and conveys messages when needed. [Read Full Review](https://clutch.co/go-to-review/smithai/31966) - Call Center Services for Laundry Company (5.0/5, Mar 20, 2020): Smith.ai provides call center services on an ongoing basis. This includes managing spam inquiries, booking services for new clients, and answering questions. [Read Full Review](https://clutch.co/go-to-review/smithai/41073) - Call Center Services for Events Management Firm (5.0/5, Dec 5, 2024): Smith.ai provides call center services for an events management firm. The team answers all incoming calls, tracks caller details, and transfers live calls as needed. They also identify and block spam callers. [Read Full Review](https://clutch.co/go-to-review/smithai/335616) ##### Healthcare Experience Smith.ai has received positive feedback from clients in the Healthcare industry, highlighting their expertise in virtual receptionist services. Clients appreciated Smith.ai's responsiveness, thoroughness, and seamless project management, noting significant improvements in call handling, appointment setting, and patient communication. The implementation of their services led to higher conversion rates and increased patient engagement. Overall, Smith.ai is well-regarded for enhancing operational efficiency within healthcare practices, making them a strong candidate for similar projects. - 2 reviews for healthcare industry - 2 reviews are 5 stars - Unknown avg. project cost - Call Center Services for Regenerative Medicine & Therapy Co (5.0/5, Sep 19, 2023): Smith.ai provides call center services for a regenerative medicine and therapy company. The team is responsible for appointment setting, answering questions, and transferring calls from patients. [Read Full Review](https://clutch.co/go-to-review/smithai/234021) - Virtual Receptionist Services for Healthcare Clinic (5.0/5, Jul 28, 2025): Smith.ai provides virtual receptionist services for a healthcare clinic. The team handles calls, web chats, texts, appointment bookings, lead qualification, and customer intake. [Read Full Review](https://clutch.co/go-to-review/smithai/393718) ##### Other Industry Experience Smith.ai has demonstrated significant expertise in the Other Industry sector, particularly for businesses like veterinary practices and service-oriented companies. Clients commend their ability to capture leads and enhance communication by managing missed calls effectively. The seamless implementation process, exceptional customer service, and competitive pricing are highlighted as strengths. Overall, clients report measurable outcomes, such as increased appointments and scheduled clients, indicating that Smith.ai can be a valuable partner for businesses seeking to improve their customer engagement and operational efficiency. - 2 reviews for other industry industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Receptionist Services for Cleaning Service6 (5.0/5, May 8, 2021): Smith.ai was tasked with providing receptionist services for a cleaning service. The client wanted a team that would answer their calls and set meetings when the client was busy. [Read Full Review](https://clutch.co/go-to-review/smithai/144222) - AI-Based Phone Answering Solution for Veterinary Practice (5.0/5, Jul 25, 2025): Smith.ai has implemented an AI-based phone answering service for a veterinary family practice. The solution answers calls that the receptionist cannot reach and checks if the caller is a customer or a lead. [Read Full Review](https://clutch.co/go-to-review/smithai/393174) ##### Hospitality & leisure Experience Smith.ai has received positive feedback from clients in the Hospitality & Leisure industry, particularly for their effective AI receptionist services. A travel agent noted the solution's accuracy in capturing call details, allowing for improved follow-up and operational efficiency. Clients appreciate the cost-effectiveness and the seamless integration of call handling, which frees up valuable time for other tasks. Overall, Smith.ai demonstrates significant expertise and impact, making them a strong fit for businesses seeking to enhance customer engagement in this sector. - 1 review for hospitality & leisure industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Travel Agency (5.0/5, Jul 10, 2025): Smith.ai provides call center services for a travel agency. The main task is to answer calls to find out what vacations callers are interested in and follow up with them regarding the quoted sail price. [Read Full Review](https://clutch.co/go-to-review/smithai/388892) ##### Financial services Experience Smith.ai has received positive feedback from clients in the financial services industry, particularly for their ability to manage calls and schedule appointments effectively. Clients highlighted their expertise in providing professional phone answering services, which helped prevent missed opportunities and increased new business appointments. The overall sentiment indicates strong satisfaction with Smith.ai's responsiveness and value, making them a suitable choice for financial firms seeking reliable call management solutions. - 2 reviews for financial services industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Virtual Assistant Work for Financial Planner (5.0/5, May 21, 2020): A financial practice hired Smith.ai to answer its phones. They cover phones during working hours, evenings, and weekends, scheduling appointments, filtering sales calls, and making outbound calls occasionally. [Read Full Review](https://clutch.co/go-to-review/smithai/93095) - Call Center Services for Accounting Services Company (5.0/5, Jul 9, 2025): Smith.ai provides ongoing call center services for a tax and accounting firm. The team answers calls, takes messages, forwards calls, and responds to customers' queries. [Read Full Review](https://clutch.co/go-to-review/smithai/388861) ##### Other industries Experience Smith.ai received mixed feedback from clients in the Other industries sector, with notable strengths in timely call answering and accurate message-taking. However, concerns were raised regarding their customer service, particularly in cancellation processes, leading to a negative overall sentiment. Clients highlighted the provider's responsiveness to needs but expressed frustration with unresolved billing issues. Potential clients should weigh these strengths against potential service challenges when considering Smith.ai for projects in the Other industries. - 1 review for other industries industry - $10,000 – $49,000 avg. project cost - Call Center Services for HVAC Contractor (0.5/5, Oct 3, 2023): Smith.ai provided call center services for an HVAC contractor. The team was responsible for answering end customer's calls and messages while adhering to a structured script. [Read Full Review](https://clutch.co/go-to-review/smithai/237473) ##### Utilities Experience Smith.ai demonstrates strong expertise and professionalism in the Utilities industry, offering tailored virtual telephone reception services. Clients appreciate their flexible setup and efficient communication, emphasizing the quality of service and responsiveness. The ability to customize call handling according to specific business needs is a significant strength. Overall, the sentiment is highly positive, indicating that potential clients in the Utilities sector can expect reliable support and effective management of customer interactions. - 1 review for utilities industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Reception Services for Defense Attorney (5.0/5, May 28, 2020): Smith.ai is providing virtual telephone reception services for a defense attorney. For incoming calls, they take messages or forward the calls. [Read Full Review](https://clutch.co/go-to-review/smithai/97794) ##### Arts, entertainment & music Experience Smith.ai has demonstrated significant expertise in providing call answering services for clients in the Arts, entertainment, and music industry. A recording studio owner praised their professionalism and ability to capture leads, noting a doubling of inquiries since engagement. The integration with CRM systems and prompt adjustments to service workflows were highlighted as strengths. Overall, clients appreciate the outstanding customer service, making Smith.ai a reliable partner for enhancing operational efficiency in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Recording Studio (5.0/5, May 9, 2020): Smith.ai provided call answering services for a recording studio. The team books appointments for the client, schedules consultations, and answer's customer's questions. [Read Full Review](https://clutch.co/go-to-review/smithai/83287) ##### IT Services Experience Smith.ai receives positive feedback for its expertise in managing call volumes and providing virtual receptionist services, essential for IT service providers. Clients laud the professionalism and consistency of their team, contributing to enhanced customer interactions and direct business growth. Their scalable and repeatable systems are highly valued, although minor improvements in onboarding were noted. Overall, Smith.ai is deemed a strong partner for IT service organizations seeking reliable and effective call management solutions. - 1 review for it services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Voice Services & Virtual Chat for IT Security Firm (5.0/5, Jan 17, 2020): A managed security services provider needed someone to manage their call volume and serve as their virtual office assistant while they were out in the field. Smith.ai now handles all their incoming calls and chat. [Read Full Review](https://clutch.co/go-to-review/smithai/120150) ##### Manufacturing Experience Smith.ai has received positive feedback from clients in the Manufacturing industry, highlighting their expertise in virtual receptionist services. Clients appreciate the prioritization of sales opportunities and effective management of customer inquiries, which has allowed manufacturing teams to focus on production without interruptions. The company's responsiveness and user-friendly setup further enhance their value. Overall, Smith.ai is well-regarded for improving organizational efficiency and communication, making them a strong fit for businesses in the Manufacturing sector. - 1 review for manufacturing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Screen Printing & Embroidery Co (5.0/5, Aug 25, 2025): Smith.ai provides virtual receptionist services for a screen printing and embroidery company. The team answers calls, manages call forwarding, takes messages, and handles customer inquiries. [Read Full Review](https://clutch.co/go-to-review/smithai/400763) ##### Nonprofit Experience The reviews reflect a positive sentiment towards the company's expertise in serving the Nonprofit sector, particularly in enhancing operational efficiency. Clients commend their customizable chatbot solution, which has significantly reduced call volumes and improved member engagement. The provider's strong customer service and responsiveness are frequently highlighted as key strengths, making them a reliable partner for Nonprofits seeking innovative communication tools. Overall, they demonstrate a solid understanding of Nonprofit needs and deliver impactful solutions. - 1 review for nonprofit industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Chatbot Solution for Legal Nonprofit (5.0/5, Jan 21, 2020): Smith.ai developed a custom chatbot to deal with questions from the public and members. [Read Full Review](https://clutch.co/go-to-review/smithai/121923) ##### Legal Experience Feedback from legal industry clients highlights Smith.ai as a vital partner for enhancing client communication and managing call traffic. Many attorneys commend the professionalism, responsiveness, and seamless integration of Smith.ai's services, which include 24/7 call answering and lead qualification. Clients report increased efficiency and improved client interaction, noting significant time savings and enhanced client satisfaction. However, some reviews indicate room for improvement in onboarding support and specific service features. Overall, Smith.ai is generally viewed as a strong asset for law firms seeking to optimize their client engagement. - 53 reviews for legal industry - 49 reviews are 5 stars - Less than $10,000 avg. project cost - Answering Service Engagement for Law Firm (5.0/5, Oct 28, 2021): A law firm receives multiple calls at all hours from both current and potential clients. They tapped Smith.ai in order to field these calls and manage the workload on their behalf. [Read Full Review](https://clutch.co/go-to-review/smithai/3537) - Appointment Setting for Law Office (5.0/5, Dec 17, 2021): Smith.ai is providing appointment setting services for a law office. They're tasked with answering and filtering calls and collecting contact information from callers and emailing them to the client. [Read Full Review](https://clutch.co/go-to-review/smithai/6998) - Virtual Receptionists for Law Firm (5.0/5, Jan 3, 2022): Smith.ai provides virtual receptionist services for a law firm. The team is in charge of answering calls from potential and current clients on a 24/7 basis. [Read Full Review](https://clutch.co/go-to-review/smithai/7794) - Virtual Receptionist Services for Law Firm (5.0/5, Apr 12, 2022): Smith.ai is providing virtual receptionist services for a law firm. Their responsibilities include managing the inflow of calls, verifying leads, evaluating potential clients, and scheduling appointments. [Read Full Review](https://clutch.co/go-to-review/smithai/15715) - Call Center Services for Law Firm (5.0/5, May 25, 2022): Describe.ai provides 24/7 answering services for a local law firm. They take messages and send them to the client for each call that comes through. [Read Full Review](https://clutch.co/go-to-review/smithai/20461) - Ongoing Call Support for Law Firm (4.0/5, May 31, 2022): A law firm hired Smith.ai to manage their virtual receptionist services. The assigned team handles calls and schedules consultations for prospective and current clients 24/7. [Read Full Review](https://clutch.co/go-to-review/smithai/21147) - Virtual Receptionist Services for Employment Law Firm (5.0/5, Jun 16, 2022): Smith.ai provides virtual receptionist services for an employment law firm. Their resources handle all incoming calls for the client and transmit the information that they gain from the callers to the company.  [Read Full Review](https://clutch.co/go-to-review/smithai/23233) - Virtual Receptionist Services for Immigration Law Firm (5.0/5, Jun 28, 2022): Smith.ai serves as the 24/7 virtual receptionist of an immigration law firm. They answer and make calls in English and Spanish using the client-provided script and send the call recordings to the client. [Read Full Review](https://clutch.co/go-to-review/smithai/24647) - Answering Services for Law Firm (5.0/5, Feb 28, 2020): Smith.ai provides answering services for a boutique law firm. This includes answering all of the client's calls during business hours and following up with voicemails after hours. [Read Full Review](https://clutch.co/go-to-review/smithai/26391) - Virtual Receptionist Services for Criminal Defense Practice (5.0/5, Jul 30, 2020): Smith.ai provides virtual receptionist services for a criminal defense practice. the team is responsible for screening potential clients and taking messages from current clients. [Read Full Review](https://clutch.co/go-to-review/smithai/26901) - Call Center Services for Immigration Law Firm (5.0/5, Mar 3, 2020): Smith.ai manages the call center, routing calls to the in-house team and taking accurate messages as needed. [Read Full Review](https://clutch.co/go-to-review/smithai/29063) - Intake Services for Law Firm (5.0/5, Aug 4, 2020): Smith.ai provides call center services for a law firm. The team is responsible for creating an intake script, handling client intake, and providing a call synopsis. [Read Full Review](https://clutch.co/go-to-review/smithai/30799) - Call Center Services for Legal Firm (5.0/5, Mar 13, 2020): Smith.ai provided virtual receptionist services for a legal firm. The team went on to answer all incoming calls, collect payments, and schedule consultations. [Read Full Review](https://clutch.co/go-to-review/smithai/36263) - Virtual Reception Services for Small Law Firm (5.0/5, Mar 27, 2020): Smith.ai is providing virtual receptionist services for a small law firm. [Read Full Review](https://clutch.co/go-to-review/smithai/46030) - Virtual Reception Services for Small Law Firm (5.0/5, Jan 28, 2021): Smith.ai provides ongoing virtual reception services for a small law firm. The team answers incoming calls, schedule calls, and follow up on leads and clients. [Read Full Review](https://clutch.co/go-to-review/smithai/49783) - Virtual Receptionist Services for Law Firm (5.0/5, Sep 4, 2020): A law firm hired Smith.ai to handle its scheduling and act as the first point of contact for the business. [Read Full Review](https://clutch.co/go-to-review/smithai/56905) - Call Center Services for Law Firm (5.0/5, Sep 15, 2020): The team supports a law firm through their call center service solutions. Smith.ai answers inbound calls, collects detailed information, and place outbound calls for the company. [Read Full Review](https://clutch.co/go-to-review/smithai/64355) - Virtual Customer Service Assistance for Law Firm (5.0/5, Jun 29, 2021): Smith.ai is working for a law firm as their virtual receptionist. Their main task is to receive incoming calls to organize for the firm.  [Read Full Review](https://clutch.co/go-to-review/smithai/68567) - Call Center Services for Law Firm (5.0/5, Jul 8, 2021): Smith.ai was hired by a law firm to handle their calls. They are in charge of screening the calls that the client receives, transferring prospective clients for immediate handling and screening out the rest. [Read Full Review](https://clutch.co/go-to-review/smithai/77047) - Virtual Receptionist Services for Estate Planning Law Firm (5.0/5, May 4, 2020): A boutique estate planning firm hired Smith.ai for virtual receptionist services. They provide 24/7 phone answering services. [Read Full Review](https://clutch.co/go-to-review/smithai/77755) - Outsourced Receptionist for Law Firm (5.0/5, May 6, 2020): Smith.ai provided outsourced phone support and receptionist work for a law firm. Their team was trained on the firm's needs before answering calls in a professional manner.  [Read Full Review](https://clutch.co/go-to-review/smithai/80001) - Virtual Receptionist for Private Law Firm (5.0/5, May 6, 2020): Smith.ai provided a virtual receptionist for a private law practice. Their rotating staff provided both call-back and intake services in English and Spanish. [Read Full Review](https://clutch.co/go-to-review/smithai/80110) - Virtual Receptionists for Attorney (5.0/5, May 7, 2020): An attorney hired Smith.ai to answer phone calls during office hours. The receptionist takes basic information from the caller, transcribes the information, and emails it to the attorney. [Read Full Review](https://clutch.co/go-to-review/smithai/81547) - Phone Answering Services for Law Firm (5.0/5, Dec 31, 2021): A law firm has tasked Smith.ai with handling their client calls. The team responds to queries based on a pre-provided script and generates call summaries upon concluding each conversation. [Read Full Review](https://clutch.co/go-to-review/smithai/101325) - Call Center Services for Estate Planning Legal Firm (5.0/5, Jun 4, 2020): Smith.ai provided call center services for an estate planning law practice. The team serves as a receptionist for the client. [Read Full Review](https://clutch.co/go-to-review/smithai/104218) - Virtual Reception & Intake Services for Law Firm (5.0/5, Jun 20, 2020): Smith.ai provides virtual reception and intake services for a law firm. They take detailed messages and schedule appointments. [Read Full Review](https://clutch.co/go-to-review/smithai/117440) - Voice Services & Chatbot Integration for Law Firm (4.5/5, Jan 16, 2020): Providing answering services at first, Smith.ai’s scope changed to setting up and maintaining a chatbot for a law firm. They built a playbook and integrated the tool with the client’s CRM to collect leads. [Read Full Review](https://clutch.co/go-to-review/smithai/119269) - Voice Services for Law Firm (5.0/5, Jan 17, 2020): Smith.ai provides ongoing call services for a law firm. They handle inbound and outbound calls, along with managing the chat tool and scheduling any consultations or calls.  [Read Full Review](https://clutch.co/go-to-review/smithai/120246) - Call Center Services for Tenant Law Firm (5.0/5, Jun 24, 2020): Smith.ai provides call center services for a tenant law firm. The team is responsible for reception services, taking over 100 calls from potential and existing customers and providing 24-hour services. [Read Full Review](https://clutch.co/go-to-review/smithai/120567) - Virtual Receptionist Services for Law Firm (5.0/5, Jul 6, 2020): Smith.ai provided virtual receptionist services for a small law firm. The team was responsible for answering calls, taking and passing along messages, and scheduling consultations. [Read Full Review](https://clutch.co/go-to-review/smithai/128691) - Virtual Receptionist Services for Law Firm (5.0/5, Jul 7, 2020): Smith.ai provided virtual receptionist services for an immigration law firm. They supplied call-answering and call response services. [Read Full Review](https://clutch.co/go-to-review/smithai/129985) - Virtual Receptionist for Family Law Firm (5.0/5, Jul 9, 2020): Smith.ai provides virtual receptionist services for a family, criminal, and car wreck legal firm. The team is responsible for answering incoming calls 24 hours a day. [Read Full Review](https://clutch.co/go-to-review/smithai/131408) - Call Center Services for Law Firm (5.0/5, Sep 13, 2021): Smith.ai provides call center services for a law firm. The team handles the after-woking hours calls from third-party clients. [Read Full Review](https://clutch.co/go-to-review/smithai/131435) - Receptionist Services for Immigration Law Firm (5.0/5, Apr 22, 2021): Smith.ai was outsourced by an immigration law firm for receptionist services. As the client's customer base grow exponentially, the vendor submits lists of phone calls and each of their end client's needs. [Read Full Review](https://clutch.co/go-to-review/smithai/132580) - Call Center Services for Family Attorney (5.0/5, Feb 10, 2020): Smith.ai served as phone operators to handle the large call volume of a family law firm. They deployed a rotating team of receptionists who were responsible for answering basic questions and screening clients. [Read Full Review](https://clutch.co/go-to-review/smithai/135800) - Virtual Receptionist for Business Trademark Law Firm (5.0/5, Jul 17, 2020): Smith.ai provides virtual reception services for a business trademark law firm including client intake, explanation of services, and scheduling initial meetings. [Read Full Review](https://clutch.co/go-to-review/smithai/138396) - Call Center Services for Small Law Firm (5.0/5, Jul 20, 2020): Smith.ai provides call center services for a small law firm. The team provides 24/7 phone answering services to ensure no calls are missed after hours. [Read Full Review](https://clutch.co/go-to-review/smithai/139661) - Receptionist Services for Intellectual Property Law Firm (5.0/5, May 5, 2021): Smith.ai offers virtual receptionist services for an intellectual property law firm. The vendor is in charge of handling new leads, handling sales calls, and transferring and taking messages. [Read Full Review](https://clutch.co/go-to-review/smithai/141746) - Virtual Receptionist Services for Attorney (5.0/5, Feb 17, 2020): Smith.ai provided virtual receptionist services with the aim of facilitating communication with internal stakeholders' clients. [Read Full Review](https://clutch.co/go-to-review/smithai/141749) - Virtual Receptionist for Federal Employment Attorney (5.0/5, Jul 26, 2020): Smith.ai served as a virtual receptionist for an employment attorney. The team is responsible for screening out spam and answering calls. [Read Full Review](https://clutch.co/go-to-review/smithai/145102) - Staff Augmentation for Legacy Law Firm (5.0/5, Feb 21, 2020): Smith.ai answers telephones for internal stakeholders when they are busy or out of the office. [Read Full Review](https://clutch.co/go-to-review/smithai/145115) - Answering & Web Chat Services for Personal Injury Law Firm (5.0/5, Dec 26, 2020): Smith.ai provides answering and online chat services for a personal injury law firm's new leads. The team ensures that all prospective clients can schedule appointments at any time.  [Read Full Review](https://clutch.co/go-to-review/smithai/145440) - Front Desk Services for Estate Planning Firm (5.0/5, Dec 28, 2020): Smith.ai provides ongoing call center services for an estate planning firm. The team handles the call screenings, appointments, and messages. [Read Full Review](https://clutch.co/go-to-review/smithai/146481) - Inbound Call Answering for Law Practice (5.0/5, Feb 26, 2020): Smith.ai provides ongoing answering services for a law business. They handle incoming calls from potential and current clients, directing contact and conveying messages.  [Read Full Review](https://clutch.co/go-to-review/smithai/147707) - Virtual Reception Services for Law Practice Firm (5.0/5, Sep 15, 2022): Smith.ai provides virtual reception services for a family law firm. The team acts as the initial point of contact for prospective customers, takes their information, and schedules meetings. [Read Full Review](https://clutch.co/go-to-review/smithai/158408) - Call Center Services for Law Firm (5.0/5, Jan 11, 2023): Smith.ai provided call center services to a law firm. They answered calls, took messages, and routed calls. [Read Full Review](https://clutch.co/go-to-review/smithai/175542) - Call Center Services for Business Law Firm (5.0/5, May 2, 2023): Smith.ai provides call center services for a business law firm. The team also handles the client's consultation scheduling needs.  [Read Full Review](https://clutch.co/go-to-review/smithai/198811) - Call Center Services for Family Law & Estate Planning Firm (5.0/5, Jul 21, 2023): Smith.ai provides call center services for a family law and estate planning firm. The team is responsible for answering phone calls during work and non-work time to avoid missing calls. [Read Full Review](https://clutch.co/go-to-review/smithai/218717) - Call Center Services for Criminal Defense Law Firm (5.0/5, Jan 17, 2024): Smith.ai provides call center services for a criminal defense law firm. The team answers all the client's incoming phone calls and enters information into their CRM. [Read Full Review](https://clutch.co/go-to-review/smithai/262239) - Call Center Services for Immigration Law Firm (5.0/5, Dec 20, 2024): Smith.ai provides call center services for an immigration law firm. The team handles incoming calls and qualifies leads for the firm. [Read Full Review](https://clutch.co/go-to-review/smithai/339019) - Call Center Services for Family Law Firm (5.0/5, Jul 20, 2025): Smith.ai provides call center services for a family law firm. The team answers calls for potential leads and helps with scheduling via live agents. [Read Full Review](https://clutch.co/go-to-review/smithai/391561) - Call Center Services for Law Firm (0.5/5, Aug 26, 2025): Smith.ai provides ongoing call center services for a personal injury law firm. The team is responsible for taking messages and handling calls for the client. [Read Full Review](https://clutch.co/go-to-review/smithai/401172) - AI Chatbot for Law Firm (2.0/5, Oct 24, 2025): Smith.ai has provided a chat platform for a law firm. The solution is intended to provide an AI chatbot for answering basic service questions and scheduling appointments on behalf of the client. [Read Full Review](https://clutch.co/go-to-review/smithai/415593) ##### Advertising & marketing Experience Smith.ai is highly regarded for its quality call answering and customer service in the Advertising & Marketing sector, particularly for law firms and medical practices. Clients commend their expertise in improving intake processes and generating qualified leads through effective communication strategies. The overall sentiment reflects satisfaction with timely deliverables, strong value for cost, and significant impacts on client engagement and conversion rates. This makes Smith.ai a strong candidate for businesses seeking to enhance their marketing efforts. - 4 reviews for advertising & marketing industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Chat Solutions for Marketing & Advertising Firm (5.0/5, Sep 10, 2020): Smith.ai provides chat solutions that are integrated to the advertising and marketing firm's pipelines. The team's system is also connected to billing and client service. [Read Full Review](https://clutch.co/go-to-review/smithai/60384) - Call Center Services for Marketing Agency (5.0/5, Nov 8, 2020): Smith.ai performs call center services for a marketing agency. The team prevents the client's calls from transferring to voicemail.  [Read Full Review](https://clutch.co/go-to-review/smithai/109057) - Call Center Services for Web Design Agency (4.5/5, Sep 27, 2021): Smith.ai provides ongoing call center services for a web design agency. The team is in charge of answering incoming calls and setting up appointments on a 24/7 basis. [Read Full Review](https://clutch.co/go-to-review/smithai/143673) - Call Center Services for Marketing Solutions Company (5.0/5, Jul 24, 2025): Smith.ai provides call center services for a marketing solutions company. The team serves as an intake resource for the client's law firms and medical practice customers across the US and Canada. [Read Full Review](https://clutch.co/go-to-review/smithai/392886) #### Completed projects in 63 cities - Texarkana, Arkansas (1 projects) - Washington, District of Columbia (1 projects) - Coral Springs, Florida (1 projects) - Hialeah, United States (1 projects) - Jacksonville, Florida (1 projects) - Kissimmee, Florida (1 projects) - Orlando, Florida (1 projects) - Tampa, Florida (2 projects) - West Palm Beach, Florida (1 projects) - Winter Springs, Florida (1 projects) - Athens, Georgia (1 projects) - Atlanta, Georgia (2 projects) - Marietta, Georgia (1 projects) - Shreveport, Louisiana (1 projects) - Bel Air North, Maryland (1 projects) - Kansas City, Missouri (1 projects) - Charlotte, North Carolina (1 projects) - Greensboro, North Carolina (1 projects) - New Bern, North Carolina (1 projects) - Raleigh, North Carolina (1 projects) - Tulsa, Oklahoma (2 projects) - Knoxville, United States (1 projects) - Memphis, Tennessee (1 projects) - Austin, Texas (2 projects) - Georgetown, Texas (1 projects) - Houston, Texas (1 projects) - North Richland Hills, Texas (1 projects) - Tyler, Texas (1 projects) - Lubbock, Texas (1 projects) - Huntington, West Virginia (1 projects) - Sterling Heights, Michigan (1 projects) - Minneapolis, Minnesota (1 projects) - Saint Paul, Minnesota (1 projects) - Kearney, Nebraska (1 projects) - Paramus, New Jersey (1 projects) - New York City, New York (1 projects) - Cincinnati, Ohio (1 projects) - Columbus, United States (1 projects) - Cleveland Heights, Ohio (1 projects) - Cleveland, Ohio (1 projects) - Los Angeles, California (3 projects) - Newport Beach, California (1 projects) - San Diego, California (2 projects) - San Jose, California (1 projects) - Santa Ana, California (1 projects) - Denver, Colorado (2 projects) - Flagstaff, Arizona (1 projects) - Gilbert, Arizona (1 projects) - Phoenix, Arizona (1 projects) - Seattle, Washington (1 projects) - Beverly, Massachusetts (1 projects) - Boston, Massachusetts (1 projects) - Philadelphia, Pennsylvania (2 projects) - Levittown, Pennsylvania (1 projects) - Manassas, Virginia (1 projects) - Roanoke, Virginia (1 projects) - California, Maryland (1 projects) - Aberdeen, North Carolina (1 projects) - Crossville, Tennessee (1 projects) - Cleveland, Texas (1 projects) - Los Altos Hills, California (1 projects) - Malibu, California (1 projects) - Berlin, Connecticut (1 projects) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/smithai?verified=true#reviews) --- ### [Go Answer](https://clutch.co/profile/go-answer) #### 4.3 out of 5 star rating (16 reviews) - 1,000 - 9,999 employees - Garden City, NY #### Services Provided - Allocation of Expertise by Percentage - 70% Call Center Services - 30% Customer Service Outsourcing #### Company description Go Answer is a professional Contact Center Services provider specializing in Customer Support Services, including Inbound Call Center and Customer Service Center solutions. Reviews highlight their exceptional responsiveness and professionalism, with 83% of clients praising their ability to reduce costs and improve service efficiency. Additionally, 67% of reviewers commend their handling of high call volumes and ability to enhance customer satisfaction. [Visit Website](https://www.1888goanswer.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-virtual-receptionist) #### High-quality work Clients consistently commend Go Answer for their high-quality work, noting the professionalism and empathy of their representatives. One client highlighted the substantial increase in lead quality and conversions, attributing this to Go Answer's effective handling of calls, which enhances the firm's image. Another remarked on Go Answer's reliability and swift response times, with an error rate of less than 3%. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with the service's impact on their operations. - Call Center Service for Law Firm (5.0/5, Aug 23, 2021): It feels like the quality of leads we’ve gotten has gone up substantially. We’ve been able to get more conversions from people, and some of them who’ve gone through Go Answer have become our clientele. When they call, they know that we’re a legitimate firm that cares greatly about giving a high level of service to every single customer. [Read Full Review](https://clutch.co/go-to-review/go-answer/114413) - Call Center Services for E-Commerce Retailer (5.0/5, Aug 13, 2021): When it comes to the abandon rate, they only average less than 5%, while the live chat average response time for their dedicated aid agents is less than 25 seconds, ranging somewhere between 15–22 seconds. In addition to that, the average duration of calls is around five minutes. We have a core staff for customer service, so Go Answer just intakes the information, and their average error rate is less than 3% versus tickets created. In April, I believe they only had a 1% error rate. [Read Full Review](https://clutch.co/go-to-review/go-answer/107204) - Telecommunications Services for Hospitality Company (4.0/5, Nov 2, 2017): They make work life easier. They can handle the volume of calls well. [Read Full Review](https://clutch.co/go-to-review/go-answer/146388) #### 16 reviews mention Call Center Services Call Center Service for Law Firm 5.0/5 — A law firm was looking to upgrade their high-level answering services, so they hired Go Answer for their call center services. The team was instructed to have a personable and empathic method of taking calls. - 4 of 16 Call Center Services reviews are 5 stars - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/go-answer/114413) #### Experience in 9 industries Go Answer has garnered positive feedback across multiple industries, including legal, financial services, hospitality, and other sectors. Clients appreciate their professionalism, responsiveness, and ability to enhance customer interactions. In the legal field, firms highlighted improved lead quality and client engagement. Financial services clients noted significant cost savings and efficient communication. Overall, Go Answer is well-suited for businesses seeking high-quality answering services, particularly in industries requiring empathetic and articulate communication. [Read All Reviews](https://clutch.co/profile/go-answer?verified=true#reviews) ##### Legal Experience Go Answer has proven to be an effective partner for law firms, delivering high-quality answering services that enhance client interactions in the Legal industry. Clients commend Go Answer for their professionalism, responsiveness, and the ability to handle sensitive situations with care. The service has led to increased lead quality and client conversion rates, reflecting a strong positive impact on business operations. Overall, firms seeking reliable, empathetic communication services may find Go Answer to be an excellent fit. - 2 reviews for legal industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Answering Services for Personal Injury Law Firm (4.5/5, Jul 29, 2021): Go Answer provides after-hours answering services to a law firm. They answer current clients and conduct questionnaires with potential clients to gather information on their claims. [Read Full Review](https://clutch.co/go-to-review/go-answer/94798) - Call Center Service for Law Firm (5.0/5, Aug 23, 2021): A law firm was looking to upgrade their high-level answering services, so they hired Go Answer for their call center services. The team was instructed to have a personable and empathic method of taking calls. [Read Full Review](https://clutch.co/go-to-review/go-answer/114413) ##### Financial services Experience Go Answer has garnered positive feedback from clients in the Financial services industry for its effective and responsive call handling capabilities. Clients highlight the company's expertise in managing high call volumes, particularly during peak periods, resulting in significant cost savings and reliable service. Users have noted outstanding communication and a commitment to meeting urgent requests, making Go Answer a strong partner for financial organizations seeking to enhance customer engagement and operational efficiency. - 4 reviews for financial services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for E-Commerce Retailer (5.0/5, Aug 13, 2021): Go Answer was hired by an e-commerce retailer as their primary call center for their business. The team provides about 120 agents during peak hours and handles 75% of their customers' calls. [Read Full Review](https://clutch.co/go-to-review/go-answer/107204) - Call Center Service for Bank (5.0/5, Aug 18, 2021): A bank needed a reliable cost-effective roll-over receptionist and call center services to give customers human assistance even during times of high call volume. They hired Go Answer for the project. [Read Full Review](https://clutch.co/go-to-review/go-answer/110813) - After Hours Answering For Financial Services (3.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/118312) - Numerous Answering Services for Financial Firm (4.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/136913) ##### Other industries Experience Go Answer has received positive feedback in the Other industries sector, highlighting its expertise in delivering quality customer service and cost savings. Clients appreciate the effective and prompt support provided, noting significant time and financial savings of approximately $1,500 monthly. The company's strengths lie in its responsiveness and ability to meet clients' service needs, making it a potentially valuable partner for businesses seeking to enhance their operational efficiency and customer satisfaction. - 4 reviews for other industries industry - $200,000 – $999,999 avg. project cost - Customer Relations Support for Enterprise (4.0/5, Dec 22, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/37005) - Great Plans and Pricing (3.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/118329) - Go Answer Was the Best Value (4.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/118331) - Live Answering Help for Healthcare Company (3.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/118336) ##### Hospitality & leisure Experience Go Answer has demonstrated significant expertise in the Hospitality & leisure industry by effectively managing high volumes of inbound calls, which has enabled clients to reduce labor costs. Client feedback highlights that while the team may lack some experience compared to in-house staff, they improve operational efficiency and streamline communication. Overall, Go Answer is recognized for its capacity to enhance productivity and deliver financial savings for businesses within this sector. - 1 review for hospitality & leisure industry - $10,000,000 + avg. project cost - Telecommunications Services for Hospitality Company (4.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/146388) ##### Real estate Experience Go Answer has received positive feedback from clients in the Real estate industry, highlighting their expertise in providing responsive and efficient customer support. Clients appreciate their ability to handle inquiries professionally, which has led to enhanced client satisfaction and improved operational efficiency. Overall, the sentiment reflects that Go Answer is a valuable partner for businesses in the Real estate sector, offering reliable services that contribute significantly to their success. - 1 review for real estate industry - Less than $10,000 avg. project cost - Go Answer Never Misses a Call (4.0/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/118325) ##### Business services Experience Go Answer has demonstrated strong expertise in providing tailored solutions within the Business services industry. Clients have praised the company's responsiveness and effectiveness in addressing specific challenges, resulting in improved operational efficiency. The overall sentiment reflects a high level of satisfaction, indicating that Go Answer is a reliable partner for businesses seeking to enhance their service capabilities and streamline processes. - 2 reviews for business services industry - Less than $10,000 avg. project cost - Intuitive and Easy to Use Service (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/118307) - Beyond Expectations Customer Service (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/118309) ##### Retail Experience Go Answer has received positive feedback from various clients in the Retail industry, highlighting their expertise in customer service and operational support. Clients appreciate Go Answer's ability to enhance customer engagement and streamline communication processes. The company's strengths lie in its responsiveness, professionalism, and tailored solutions, which have contributed significantly to improving client satisfaction and overall business performance in the Retail sector, making them a strong candidate for businesses seeking reliable support. - 1 review for retail industry - Less than $10,000 avg. project cost - Live Agents and Email Answering for Retail Firm (4.5/5, Jun 22, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/118301) ##### Education Experience Go Answer has received positive feedback in the Education industry for its expertise in providing effective communication solutions. Clients highlight the company's responsiveness and ability to tailor services to meet specific educational needs. The overall sentiment reflects satisfaction with the impact Go Answer has made in enhancing operational efficiency and student engagement, making them a suitable partner for organizations looking to improve their educational services. - 1 review for education industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Fantastic Service and No Call Queues (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/go-answer/116830) #### 1.8 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Go Answer as offering good value for money, with notable cost savings compared to previous providers. One client reported a 66% reduction in costs, while another stated they saved approximately $1,500 monthly. Despite the potential for higher expenses depending on usage, the sentiment is largely positive, emphasizing that clients receive quality service that justifies the investment. Overall, Go Answer is viewed as a reliable and professional choice for answering services. [Read All Reviews](https://clutch.co/profile/go-answer?verified=true#reviews) - Less than $10,000 (10 reviews) - $50,000 to $199,999 (2 reviews) - $1,000,000 to $9,999,999 (1 reviews) - $10,000,000 + (1 reviews) --- ### [Abby Connect](https://clutch.co/profile/abby-connect) #### 4.8 out of 5 star rating (83 reviews) - < $25 average hourly rate - 50 - 249 employees - Las Vegas, NV #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Abby Connect is a provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. The company is widely praised for its professionalism, efficiency, and ability to tailor services to clients' specific needs. With overwhelmingly positive feedback from clients, including praise for their seamless onboarding processes and attentive customer service, Abby Connect maintains a reputation for reliability in handling calls and enhancing client communication. Review highlights indicate a 100% satisfaction rate among clients, underscoring their successful delivery of high-quality Customer Service Center solutions. [Visit Website](https://www.abbyconnect.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=clutch-call-centers&utm_content=virtual-receptionist) #### Transparent Clients consistently highlight the transparency of Abby Connect Receptionists as a key strength. One client noted, "They’re very transparent, so we’re very comfortable with them representing our firm," emphasizing their openness in operations and communication. The organized approach during onboarding and the accessibility of information further contribute to this sentiment. Overall, feedback indicates a strong confidence in the company's transparency, fostering a comfortable partnership. - Call Center Services for Bankruptcy Law Firm (4.5/5, Feb 17, 2021): They’re very transparent, so we’re very comfortable with them representing our firm. They always show us what they’re doing, how they’re doing it, and what our clients are seeing on their end. [Read Full Review](https://clutch.co/go-to-review/abby-connect/72123) #### 79 reviews mention Call Center Services Call Center Services for Massage Service Company 4.0/5 — Abby Connect provides a massage therapy company with call center services; they answer calls outside of the client’s business hours. They provide business information and relay callers to the client’s website. - 61 of 79 Call Center Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/abby-connect/108675) #### Experience in 14 industries Abby Connect has garnered positive feedback across various industries including legal, financial services, real estate, and business services. Clients commend their professionalism, responsiveness, and ability to provide seamless customer interactions. They have effectively improved client communication and service delivery, particularly in high-call-volume scenarios. Overall sentiment is overwhelmingly favorable, highlighting Abby Connect as a valuable partner for businesses seeking reliable virtual receptionist services. [Read All Reviews](https://clutch.co/profile/abby-connect?verified=true#reviews) ##### Energy & natural resources Experience Abby Connect has received positive feedback from clients in the Energy & natural resources industry, highlighting their expertise in managing communication efficiently. Users appreciate the seamless onboarding process, extended availability, and significant reduction in missed calls and messages. Their responsiveness and professional handling of client inquiries enhance operational efficiency. However, clients express a desire for more software integration to further streamline project scheduling. Overall, Abby Connect is seen as a valuable partner for businesses seeking reliable communication support in the sector. - 1 review for energy & natural resources industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Answering & Scheduling Services for Tree Service Company (5.0/5, Jan 14, 2021): Abby Connect Receptionists provides a tree service company with call center services. They answer calls and questions using an FAQ sheet as well as record messages, schedule activities, and return calls. [Read Full Review](https://clutch.co/go-to-review/abby-connect/35895) ##### Utilities Experience Abby Connect demonstrates significant expertise in the Utilities sector, particularly in enhancing customer service through robust call monitoring solutions. Clients have noted their ability to strengthen security and efficiently resolve customer issues, leading to substantial cost savings of approximately $5,000 monthly. Overall sentiment reflects satisfaction with their proactive problem-solving approach and reliable service, indicating that Abby Connect is a strong contender for businesses in the Utilities industry seeking improved operational efficiency. - 1 review for utilities industry - $50,000 – $199,999 avg. project cost - Call Monitoring and Customer Support for Utilities Company (4.5/5, Dec 21, 2017): [Read Full Review](https://clutch.co/go-to-review/abby-connect/36887) ##### Hospitality & leisure Experience Abby Connect has received positive feedback from clients in the Hospitality & leisure industry, highlighting their friendly receptionists who enhance professionalism and provide a strong first impression. Clients appreciate their attentiveness and ability to effectively communicate caller information, ensuring seamless interactions. Overall, Abby Connect's expertise in virtual reception services appears to significantly benefit businesses in this sector, making them a favorable choice for potential clients seeking to improve customer engagement and operational efficiency. - 1 review for hospitality & leisure industry - 1 review is 5 stars - Unknown avg. project cost - Virtual Receptionist for Drive Tour Company (5.0/5, Aug 15, 2017): Abby Connect Virtual Receptionists provides phone greeting services for a B2B tour management company. They collect information from customers, then pass calls along to the internal team.  [Read Full Review](https://clutch.co/go-to-review/abby-connect/127952) ##### Design Experience Abby Connect has received positive feedback in the Design industry for their professionalism and effective communication. Clients appreciate the increased availability of service through their call-handling, which has led to a notable rise in discovery calls and overall client satisfaction. Their project management is regarded as excellent, with a strong emphasis on understanding client needs and providing tailored solutions. However, some clients suggested improvements in expanding services, like outbound calling. Overall, Abby Connect demonstrates a solid fit for businesses seeking reliable call management. - 2 reviews for design industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Remote Receptionist Services for Org & Relocation Company (5.0/5, Jun 28, 2022): Abby Connect provides remote receptionist services to an organization and relocation services company. They answer, screen, and transfer calls, schedule discovery calls, and direct leads into the sales funnel. [Read Full Review](https://clutch.co/go-to-review/abby-connect/24689) - Call Center Services for Graphic Design Company (5.0/5, Sep 30, 2021): Abby Connect provides ongoing call center services for a graphic design company. They are in charge of answering calls from clients on a 24/7 basis.  [Read Full Review](https://clutch.co/go-to-review/abby-connect/147171) ##### Chemicals & Biotechnology Experience Abby Connect is highly regarded in the Chemicals & Biotechnology industry for providing exceptional remote receptionist services. Clients praise their seamless onboarding process and responsiveness, emphasizing the team's dedication to understanding specific needs. Feedback highlights their strong project management and effective communication, contributing to overall client satisfaction. With a solid track record and a commitment to service excellence, Abby Connect appears to be a valuable partner for businesses within this sector. - 1 review for chemicals & biotechnology industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Receptionist Services for Pre-Clinical Contract Research Co (5.0/5, Jun 17, 2022): Abby Connect offers remote receptionist services to a pre-clinical contract research organization. The project included a thorough requirement-gathering process at the beginning. [Read Full Review](https://clutch.co/go-to-review/abby-connect/23339) ##### Manufacturing Experience Abby Connect has garnered positive feedback from clients in the Manufacturing industry, particularly for their responsive and professional call handling services. Clients highlight the significant reduction in dropped calls and bottlenecks, contributing to enhanced customer satisfaction and increased revenue. The company's flexibility and commitment to optimizing services are praised, making them a reliable choice for businesses needing efficient inbound call support. Overall, Abby Connect demonstrates expertise and strong communication skills, positioning them as a valuable partner in the Manufacturing sector. - 2 reviews for manufacturing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - After-Hours Call Center Services for B2B E-Commerce Company (4.5/5, Jun 9, 2022): Abby Connect provides call center services for a B2B e-commerce company. Their work involves answering calls for the firm after regular business hours and forwarding call notes to the client’s sales team.  [Read Full Review](https://clutch.co/go-to-review/abby-connect/22299) - Answering Services for Manufacturing Service (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/abby-connect/146698) ##### Retail Experience Abby Connect has garnered positive feedback from clients in the Retail industry, highlighting their professionalism and efficiency in handling call coverage. Clients appreciated the significant reduction in distractions, allowing for enhanced productivity. Their friendly and accessible team received commendations for effective communication and support. Overall, Abby Connect's expertise in managing calls effectively positions them as a strong partner for Retail businesses seeking reliable and responsive customer service solutions. - 1 review for retail industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Appliance Retailer (5.0/5, Feb 22, 2022): Abby Connect provides ongoing call center services for an appliance retailer — their main responsibility is to answer customer calls on a 24/7 basis. [Read Full Review](https://clutch.co/go-to-review/abby-connect/11775) ##### Education Experience Abby Connect has demonstrated significant expertise in the Education sector, particularly through their customer service solutions for Legacy Dance Studio. The client reported increased revenue and customer satisfaction, attributing this success to Abby Connect's attentive communication and systematic approach. Their team is recognized for professionalism and accessibility, making them a dependable partner. Overall, the sentiment is positive, highlighting Abby Connect's impactful role in enhancing customer engagement and operational efficiency in educational settings. - 1 review for education industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Answering Services for Dance Education Provider (5.0/5, Nov 19, 2021): A dance education provider has outsourced their answering service pipelines to Abby Connect's team. They handle phone operations to address customer concerns and reply to email inquiries on the client's behalf. [Read Full Review](https://clutch.co/go-to-review/abby-connect/70179) ##### Automotive Experience Abby Connect demonstrates significant expertise in supporting the Automotive industry, particularly in managing customer communications for a motorcycle training company. Clients praise their ability to handle complex inquiries effectively, enhancing operational efficiency and allowing business owners to focus on core activities. The consistent team engagement fosters familiarity and improves service quality. Overall, Abby Connect is regarded as a reliable partner for businesses seeking to streamline their call management processes. - 1 review for automotive industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Motorcycle Training Company (5.0/5, Nov 8, 2021): To help them answer students’ questions via phone calls, a motorcycle training company has hired Abby Connect. The team uses a script to answer students’ simple and complex questions.  [Read Full Review](https://clutch.co/go-to-review/abby-connect/58531) ##### Sports Experience Abby Connect has demonstrated significant expertise in the Sports industry, particularly in managing customer inquiries for businesses like Urban Air Adventure Park. Clients praise their professionalism, engaging energy, and ability to learn about specific business needs, which enhances the customer experience. The positive sentiment highlights Abby's efficient call management, prompt communication, and commitment to understanding their clients, making them a strong partner for sports-related ventures seeking reliable support. - 1 review for sports industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Family Entertainment Center (5.0/5, Nov 8, 2021): Abby Connect is providing call center services for a family entertainment center. They get calls if internal teammates are unable to answer, and they respond to questions about the client’s operations. [Read Full Review](https://clutch.co/go-to-review/abby-connect/58110) ##### Consumer Products Experience Abby Connect has demonstrated expertise in providing call handling solutions for the Consumer Products industry, particularly in enhancing customer engagement through live receptionists. Clients have praised their smooth onboarding process and efficient call routing, which significantly improved customer feedback. However, there are suggestions for quicker response times to adjustment requests. Overall, Abby Connect appears to be a solid choice for businesses in the Consumer Products sector looking to improve client communication. - 1 review for consumer products industry - Less than $10,000 avg. project cost - Virtual Receptionist Services for AV Integration Firm (4.0/5, Feb 10, 2021): Abby Connect Receptionists provides virtual receptionist for a custom AV integration firm. They answer and route incoming calls, even on weekends. [Read Full Review](https://clutch.co/go-to-review/abby-connect/64419) ##### Business services Experience Abby Connect has received positive feedback from clients in the Business services industry, highlighting their expertise in virtual receptionist services. Clients appreciate their professionalism, efficient call handling, and ability to reduce response times. The company's strengths include a strong onboarding process, effective communication, and the capability to manage high call volumes seamlessly. Overall, clients report significant improvements in customer satisfaction and operational efficiency, making Abby Connect a valuable partner for businesses seeking reliable front-end support. - 5 reviews for business services industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for Financial Consulting Company (4.0/5, Jan 11, 2021): Abby Connect partners with an accounting consulting firm to provide remote receptionist services. The team primarily answers phones, greets clients, and forwards calls. [Read Full Review](https://clutch.co/go-to-review/abby-connect/32310) - Virtual Receptionist Services for Accounting Firm (5.0/5, Feb 22, 2021): Abby Connect Receptionists provides virtual receptionist services to an accounting firm. They answer calls, direct the calls to appropriate personnel, and take messages. [Read Full Review](https://clutch.co/go-to-review/abby-connect/76459) - Virtual Receptionist and Answering for Business Services Company (4.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/abby-connect/146356) - Receptionist Services for Public Insurance Adjusting Company (4.5/5, Oct 24, 2022): Abby Connect provides receptionist services for a public insurance adjusting company. The team answers the client’s phone calls and gathers the callers’ information. They also filter out spam and scam calls. [Read Full Review](https://clutch.co/go-to-review/abby-connect/163671) - Call Center Services for Business Services Firm (5.0/5, Apr 24, 2025): Abby Connect provides call center services for a business services firm. The team answers the phones when the client's associates are unavailable, responds to basic client questions, and makes outbound calls. [Read Full Review](https://clutch.co/go-to-review/abby-connect/369633) ##### Construction Experience Abby Connect has received positive feedback from various clients in the Construction industry, highlighting their expertise in providing virtual receptionist services. Clients commend their reliability, affordability, and exceptional customer service, noting improved call handling and increased client engagement. Their seamless integration with existing systems and effective communication have resulted in higher sales volumes and overall satisfaction. This strong performance indicates Abby Connect is a reliable partner for construction businesses seeking to enhance customer interaction and operational efficiency. - 6 reviews for construction industry - 6 reviews are 5 stars - Less than $10,000 avg. project cost - Call Answering Services for Construction Company (5.0/5, Feb 12, 2021): A construction company engaged Abby Connect Receptionists for call center services. Following established processes, they answer and forward calls to internal team members using an existing phone system. [Read Full Review](https://clutch.co/go-to-review/abby-connect/67746) - Receptionist Services for Construction Company (5.0/5, Sep 14, 2021): Abby Connect Receptionists has been providing phone answering services for a construction company. The service has been expected to free up time for the client's back office staff.  [Read Full Review](https://clutch.co/go-to-review/abby-connect/132760) - Virtual Receptionist for Construction Company (5.0/5, Oct 19, 2017): Abby Connect provides receptionist services mainly for phone calls. They’re an easy and affordable option, preferred over other services such as Grasshopper. [Read Full Review](https://clutch.co/go-to-review/abby-connect/142658) - Call Center Services for Construction Company (5.0/5, Aug 16, 2022): Abby Connect provides receptionist services for a granite company. They offer receptionist coverage and helped in call taking.     [Read Full Review](https://clutch.co/go-to-review/abby-connect/154290) - Call Answering Services for HVAC Company (5.0/5, Sep 24, 2022): Abby Connect provides answering services for an HVAC company. The team handles call overflows for the firm. [Read Full Review](https://clutch.co/go-to-review/abby-connect/159644) - Recepcionist Services for Construction Manufacturing Company (5.0/5, Feb 16, 2023): A construction manufacturing services company has hired Abby Connect to provide receptionist services. They work off-site to help the client take their calls. [Read Full Review](https://clutch.co/go-to-review/abby-connect/181420) ##### Advertising & marketing Experience The reviews highlight Abby Connect's exceptional customer service and professionalism, essential for businesses in the Advertising & Marketing industry. Clients noted the positive impact on lead management and customer engagement, emphasizing their responsive communication and tailored solutions. Their ability to provide a polished image and streamline operations has been praised, making them a strong fit for companies looking to enhance their brand presence and improve client interactions. Overall sentiment reflects high satisfaction and a willingness to recommend their services. - 5 reviews for advertising & marketing industry - 4 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Receptionist Services for Embroidery Company (4.5/5, Jan 11, 2022): To increase their efficiency in taking calls, an embroidery company hired Abby Connect to offer receptionist services for them. They screen calls and make sure they're transferred to the right people. [Read Full Review](https://clutch.co/go-to-review/abby-connect/8332) - Call Center Services for Digital Marketing Company (5.0/5, Jan 8, 2021): Abby Connect Receptionists works with an SEO company focused personal injury law practices. They handle all phone calls for the client, gathering all necessary data before offering them a consultation. [Read Full Review](https://clutch.co/go-to-review/abby-connect/30798) - Receptionist Services for Digital Agency (5.0/5, Jan 12, 2018): Chosen for their reputation and price, Abby Connect assists in receiving and managing inbound calls. Their tasks also include general customer service, collecting information from callers, and more. [Read Full Review](https://clutch.co/go-to-review/abby-connect/41064) - Virtual Receptionist for Public Relations Company (5.0/5, Aug 15, 2017): Abby Connect provides all the tools necessary to work remotely: answering your business phone, forwarding your mail, and booking conference rooms – redefining many small business processes. [Read Full Review](https://clutch.co/go-to-review/abby-connect/128040) - Call Center Services for Care Savings App (5.0/5, Nov 2, 2022): Abby Connect provides 24/7 customer service for a care savings app. Their goal was to ensure the client's drivers and business clients were provided with the upmost customer service. [Read Full Review](https://clutch.co/go-to-review/abby-connect/165004) ##### Other Industry Experience Abby Connect has received positive feedback from clients in the Other Industry, particularly for their professionalism and call center services. Clients appreciate the flexibility, training, and responsiveness of their team, which seamlessly integrates with client operations. The impact is evidenced by the high satisfaction levels and positive customer feedback regarding interactions handled by Abby Connect. Their strong communication and commitment to quality make them a suitable choice for businesses seeking reliable support in the Other Industry. - 3 reviews for other industry industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for Senior Living Placement Company (5.0/5, Feb 15, 2022): Abby Connect provides call center services to a senior living referral and placement company. They work remotely and have recently helped the firm with their chat services. [Read Full Review](https://clutch.co/go-to-review/abby-connect/939) - Receptionist Services for Public Safety Equipment Supplier (5.0/5, Aug 8, 2022): Abby Connect provides ongoing virtual receptionist services for a public safety equipment supplier. The team’s main task is to answer any incoming customer calls promptly. [Read Full Review](https://clutch.co/go-to-review/abby-connect/153184) - Call Center Services for Insurance Brokerage (5.0/5, Nov 17, 2022): Abby Connect provides call center services for an insurance brokerage. The team uses a script to answer the phones, attending to end customers' needs. If they don't know an answer, they consult with the client. [Read Full Review](https://clutch.co/go-to-review/abby-connect/167824) ##### Healthcare Experience Abby Connect has garnered positive feedback from clients in the Healthcare industry, highlighting their expertise in providing reliable and responsive answering services. Clients appreciate their tailored solutions for scheduling and communication, which enhance patient interaction and operational efficiency. Strengths include quick adaptability to client needs, professional staff, and effective problem-solving. While some clients noted areas for improvement in information accuracy, overall sentiment reflects satisfaction with Abby Connect's impact on client operations and patient care. - 6 reviews for healthcare industry - 4 reviews are 5 stars - Less than $10,000 avg. project cost - Virtual Receptionist Services for Health Records Platform (5.0/5, Feb 22, 2022): A health records company tapped Abby Connect to be their virtual receptionist. The team answers and redirects inbound calls, provides information to the callers, and keeps a record of every customer interaction. [Read Full Review](https://clutch.co/go-to-review/abby-connect/1140) - Call Center Services for Donor Service Agency (3.0/5, Jan 6, 2021): Abby Connect Receptionists serves as the call center service partner to a donor services agency. They answer calls, take messages, and transfer calls as needed so the client's team can follow up. [Read Full Review](https://clutch.co/go-to-review/abby-connect/28797) - Virtual Receptionist Services for Nutritionist Services Co (5.0/5, Oct 18, 2022): Abby Connect provides virtual receptionist services to a nutritionist services company. Their team is responsible for answering the phone and scheduling appointments for the client. [Read Full Review](https://clutch.co/go-to-review/abby-connect/162868) - Answering Services for Healthcare Software Provider (4.5/5, Oct 25, 2022): Abby Connect provided answering services for a healthcare software provider. The firm prepared the scripts, while the team customized the script forms. Two teammates worked directly with the client on this. [Read Full Review](https://clutch.co/go-to-review/abby-connect/163785) - Call Center Services for Massage Service Provider (5.0/5, Oct 25, 2022): Abby Connect provides ongoing call center services for a massage service provider. The team is in charge of answering phone calls from existing and potential customers and scheduling appointments. [Read Full Review](https://clutch.co/go-to-review/abby-connect/163852) - Answering Services for Medical Practice (5.0/5, Nov 1, 2022): Abby Connect provides ongoing call center services for a medical practice. Their team answers patient calls on evenings, weekends, and holidays. They also check doctors' schedules via Google Calendar. [Read Full Review](https://clutch.co/go-to-review/abby-connect/164715) ##### Telecommunications Experience Abby Connect has received positive feedback from clients within the Telecommunications industry, highlighting their expertise in providing 24/7 virtual receptionist services. Clients commend their personalized approach, professionalism, and effective call management, which enhances customer satisfaction. The company's ability to maintain consistent communication and adapt to specific client needs is noted as a significant strength, making them a suitable choice for businesses seeking reliable call handling solutions in the Telecommunications sector. - 3 reviews for telecommunications industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for Utility Services Company (5.0/5, Mar 10, 2022): Abby Connect provides 24/7 virtual receptionist services for a cable company. They answer customer calls, greet them according to provided scripts, and escalate the contacts through the preferred order.  [Read Full Review](https://clutch.co/go-to-review/abby-connect/1725) - Call Answering Services for Radio Communications Company (5.0/5, Jan 28, 2021): Abby Connect Receptionists provides 24/7 call answering services to a two-way radio engineering company. They take incoming calls and direct them to the appropriate party. [Read Full Review](https://clutch.co/go-to-review/abby-connect/49174) - Call Center Services for Tech & Surveillance Systems Co (5.0/5, Oct 20, 2022): A tech company needed help answering their phones, so they’ve hired Abby Connect to provide call center services. The team has provided a worksheet and script that the client has adapted into their own version. [Read Full Review](https://clutch.co/go-to-review/abby-connect/163300) ##### Food & Beverages Experience Abby Connect has demonstrated strong expertise in the Food & Beverages sector, particularly through their partnership with a McDonald’s franchise. The client highlighted improved KPIs and real-time feedback collection as significant strengths. Their responsiveness and efficiency in processing customer feedback were particularly praised. However, attention to detail in accuracy was noted as an area for improvement. Overall, Abby Connect appears well-equipped to enhance customer engagement and feedback processes for businesses in the Food & Beverages industry. - 1 review for food & beverages industry - Less than $10,000 avg. project cost - Call Center Services for Fast-Food Restaurant Franchise (4.5/5, Oct 18, 2022): Abby Connect provides call center services for a fast-food restaurant franchise. The team is responsible for taking customer calls and getting their feedback. [Read Full Review](https://clutch.co/go-to-review/abby-connect/162952) ##### Wellness & Fitness Experience Abby Connect has demonstrated strong capabilities in supporting Wellness & Fitness businesses through their efficient call center services. Clients have noted significant improvements in patient acquisition and customer interaction management, enhancing their operational efficiency. Feedback highlights their personalized approach, responsiveness, and ability to filter spam calls, although some clients expressed a desire for appointment scheduling. Overall, Abby Connect is regarded as a reliable partner for Wellness & Fitness companies looking to enhance front desk operations and client engagement. - 2 reviews for wellness & fitness industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Massage Service Company (4.0/5, Jan 11, 2022): Abby Connect provides a massage therapy company with call center services; they answer calls outside of the client’s business hours. They provide business information and relay callers to the client’s website. [Read Full Review](https://clutch.co/go-to-review/abby-connect/108675) - Call Center Services for Hypnotherapy Business (5.0/5, Oct 17, 2022): For over three years, Abby Connect has been providing call center services for a hypnotherapy business. The team is tasked with answering and screening incoming phone calls from patients. [Read Full Review](https://clutch.co/go-to-review/abby-connect/162704) ##### Real estate Experience Abby Connect has received positive feedback from various players in the real estate industry, highlighting their expertise in virtual receptionist services. Clients appreciate their attention to detail, professionalism, and ability to handle high call volumes seamlessly. The company's adaptability to specific business needs and their customer-centric approach have notably improved client interactions. Overall, Abby Connect is viewed as a reliable partner that enhances operational efficiency, making it a strong fit for real estate businesses seeking exceptional support. - 7 reviews for real estate industry - 7 reviews are 5 stars - Less than $10,000 avg. project cost - Receptionists Services for Property Management Company (5.0/5, Nov 3, 2021): A property management company chose to partner with Abby Connect in order to provide receptionist services to further their business. [Read Full Review](https://clutch.co/go-to-review/abby-connect/3924) - Call Center Services for Real Estate & Development Firm (5.0/5, Dec 8, 2021): Abby Connect manages the calls of a real estate and development firm, and they escalate external stakeholders' concerns. After that, the internal team is in charge of investigating the cases given to them. [Read Full Review](https://clutch.co/go-to-review/abby-connect/84621) - Virtual Receptionist for Luxury Realty Broker (5.0/5, Aug 22, 2017): Abby Connect acts as a virtual receptionist/call-answering service for a real estate brokerage firm. They augment its current staff while also providing an office space to carry out operations. [Read Full Review](https://clutch.co/go-to-review/abby-connect/129322) - Virtual Receptionist for Realtor (5.0/5, Aug 25, 2017): Abby Connect was tasked to direct calls, take messages, and send voicemails to email, for the purpose of convenience and heightened customer service - mediating communication for incoming client calls. [Read Full Review](https://clutch.co/go-to-review/abby-connect/130370) - Virtual Receptionist for Real Estate Brokerage (5.0/5, Sep 8, 2017): Abby Connect Virtual Receptionists provides general phone answering services for a real estate firm.  [Read Full Review](https://clutch.co/go-to-review/abby-connect/132667) - Virtual Receptionist for Real Estate Firm (5.0/5, Oct 30, 2017): Abby Connect Virtual Receptionists provides answering, messaging, and call transfer services. They filter calls, then address caller issues, take messages, or forward them to the correct department. [Read Full Review](https://clutch.co/go-to-review/abby-connect/145060) - Virtual Receptionist Services for Real Estate Services Co (5.0/5, Dec 30, 2022): Abby Connect provides phone answering services for a real estate services company. They’ve created a personalized script to answer calls during and after working hours. [Read Full Review](https://clutch.co/go-to-review/abby-connect/174098) ##### Transportation Experience The reviews for Abby Connect highlight their expertise in providing professional virtual reception services tailored to the Transportation industry. Clients appreciate the seamless integration, personable service, and effective call management, which enhance customer satisfaction and engagement. One CEO noted that their receptionists act as an extension of their company, ensuring a professional front and fostering positive client interactions. Overall, Abby Connect is recognized for delivering exceptional value and support, making them a strong candidate for businesses in the Transportation sector. - 1 review for transportation industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Receptionist for Shuttle Transportation Company (5.0/5, Aug 15, 2017): In this ongoing collaboration since 2015, Abby Connect provides virtual receptionist services including message taking, emailing, call transferring, lead capturing, and more.  [Read Full Review](https://clutch.co/go-to-review/abby-connect/127964) ##### Financial services Experience Feedback from clients in the financial services industry highlights Abby Connect's exceptional professionalism and customer service. Clients appreciate the seamless integration of virtual receptionist services, which improve their operational efficiency and enhance client interactions. The strength of Abby Connect lies in their ability to tailor services to specific business needs, resulting in positive client experiences. Overall, the sentiment is overwhelmingly positive, indicating that Abby Connect is a strong candidate for financial firms seeking reliable call handling and customer engagement. - 11 reviews for financial services industry - 9 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Virtual Receptionist for Independent Life Insurance Agency (5.0/5, Nov 6, 2017): Abby Connect provides live operators to answer phone calls, take messages, retrieve mail, and forward calls. They also provided registration services for seminars as well. [Read Full Review](https://clutch.co/go-to-review/abby-connect/26340) - Receptionist Services for CPA Firm (5.0/5, Jan 7, 2021): Abby Connect Receptionists provides receptionist services for a CPA firm. This involves answering all incoming calls and redirect them to the specific individuals on the firm. [Read Full Review](https://clutch.co/go-to-review/abby-connect/29473) - Phone Answering Services for Insurance Company (5.0/5, Jan 15, 2021): Abby Connect Receptionists provides phone answering services to an insurance group. The team answers calls and sends voicemails to the client via email. They bill by the minutes used. [Read Full Review](https://clutch.co/go-to-review/abby-connect/36929) - Answering Services for Multi-Purpose Loan Provider (5.0/5, Jan 12, 2022): A loan provider has tapped Abby Connect to spearhead their phone answering efforts. They respond to client calls outside business hours and forward summaries to the sales team, relying on pre-provided scripts. [Read Full Review](https://clutch.co/go-to-review/abby-connect/109992) - Virtual Receptionist Services for Insurance Agency (4.0/5, Apr 16, 2021): Abby Connect Receptionists screen calls for an insurance agency. Following a script, they connect more important calls to the client, while sending less urgent calls to voicemail. [Read Full Review](https://clutch.co/go-to-review/abby-connect/127278) - Virtual Receptionist for Financial Services Firm (5.0/5, Aug 15, 2017): Abby Connect provides virtual receptionist services that work to answer incoming calls and give detailed caller information, while giving the option to direct calls to voicemail.  [Read Full Review](https://clutch.co/go-to-review/abby-connect/127926) - Virtual Receptionist for Independent Insurance Agency (5.0/5, Aug 15, 2017): Abby Connect provides virtual receptionist and office services for an independent insurance agency, transferring calls and taking messages while servicing other onsite amenities. [Read Full Review](https://clutch.co/go-to-review/abby-connect/128010) - Virtual Receptionist for Financial Broker (5.0/5, Aug 16, 2017): Abby Connect was needed to handle client calls in a quick and effective manner, transcribing, forwarding, and directing them for a financial broker - acting as the first line of defense for said clients. [Read Full Review](https://clutch.co/go-to-review/abby-connect/128291) - Virtual Receptionist for Financial Advisor (5.0/5, Aug 18, 2017): Abby Connect Virtual Receptionists acted as a support staff, screening and helping manage inbound calls. [Read Full Review](https://clutch.co/go-to-review/abby-connect/128963) - Virtual Receptionist for Capital Manager (4.5/5, Aug 30, 2017): Abby Connect forward and screen calls for a sole proprietor while sending voicemail to email as well as texting messages if calls are missed. Fully servicing virtual receptionists into business operations. [Read Full Review](https://clutch.co/go-to-review/abby-connect/131030) - Virtual Receptionist for Accounting Firm (5.0/5, Aug 8, 2022): Abby Connect provides virtual receptionist services to an accounting firm. Their team is in charge of answering the client’s phones, taking messages, setting up appointments, and more. [Read Full Review](https://clutch.co/go-to-review/abby-connect/153188) ##### Legal Experience Abby Connect demonstrates strong expertise in providing virtual receptionist services to law firms, enhancing client communication. Clients praise the professionalism, responsiveness, and friendly demeanor of the receptionists, leading to improved client satisfaction and reduced missed calls. The seamless integration of services allows law firms to focus on billable tasks, thus enhancing operational efficiency. Overall, the sentiment from the legal industry indicates that Abby Connect is a reliable fit for firms seeking to improve their communication and client engagement. - 17 reviews for legal industry - 12 reviews are 5 stars - Less than $10,000 avg. project cost - Virtual Receptionist Services for Law Firm (5.0/5, Mar 15, 2022): Abby Connect provides virtual receptionist services to a law firm. They answer calls from clients and lawyers, keep a detailed record of each call, and reach out to clients when necessary. [Read Full Review](https://clutch.co/go-to-review/abby-connect/1886) - Call Center Services for Pet-Focused Law Office (5.0/5, Jan 4, 2021): In their collaboration with a pet-centered law practice, Abby Connect Receptionists serves as a virtual receptionist. When taking calls for the firm, they ask questions to determine a case's level of urgency. [Read Full Review](https://clutch.co/go-to-review/abby-connect/26883) - Call Center Services for Personal Injury Law Firm (4.0/5, Jan 11, 2021): Abby Connect Receptionists provides a personal injury law firm with answering services. Following an outline, the team remotely answers overflow and new calls, collects client information, and transfers calls. [Read Full Review](https://clutch.co/go-to-review/abby-connect/32424) - 24/7 Answering for Legal Services Marketplace (5.0/5, Jan 9, 2019): Abby Connect provides 24/7 call answering and message forwarding services for a legal service marketplace. Once messages are received, they are relayed through texts and emails to appropriate staff members. [Read Full Review](https://clutch.co/go-to-review/abby-connect/42194) - Office Receptionists for Boutique Law Firm (5.0/5, Jan 26, 2021): Abby Connect Receptionists provides ongoing office receptionist services for a boutique law firm in order to provide seamless service for their client. [Read Full Review](https://clutch.co/go-to-review/abby-connect/46392) - Call Center Services for Bankruptcy Law Firm (4.5/5, Feb 17, 2021): Abby Connect Receptionists answer incoming calls for a law firm between 5–10 pm on weekdays and all day on weekends. Then they provide messages, transcripts, and recordings from each call. [Read Full Review](https://clutch.co/go-to-review/abby-connect/72123) - Call Center & Client Screening Services for Law Firm (4.5/5, Aug 20, 2021): Abby Connect Receptionists provide inbound and outbound calling services for a law firm. Apart from answering and scheduling calls, their work also involves screening callers and cases for the law firm.  [Read Full Review](https://clutch.co/go-to-review/abby-connect/113109) - Virtual Receptionist for Law Firm (4.5/5, Aug 16, 2017): Abby Connect is the preferred partner for phone-answering services. They’re highly competent, competitively priced, and follow script well while answering and filtering calls. [Read Full Review](https://clutch.co/go-to-review/abby-connect/128358) - Virtual Receptionist for Litigation Attorney & ADR (5.0/5, Aug 24, 2017): Abby Connect is the preferred office space/receptionist services provider. They offer the whole package including access to conference rooms, copiers, mail drop-off and pick-up, and more. [Read Full Review](https://clutch.co/go-to-review/abby-connect/130256) - Virtual Receptionist for Injury Law Office (5.0/5, Aug 28, 2017): Abby Connect answers calls night and day, directing and accommodating client queries - taking the place of a physical receptionist. The e-mail voicemails being particularly conducive to operational support. [Read Full Review](https://clutch.co/go-to-review/abby-connect/130639) - Virtual Receptionists for Mediation Services Firm (4.5/5, Sep 14, 2017): Abby Connect provides full-time virtual receptionist services, taking calls and performing receptionist tasks for a mediation services firm. [Read Full Review](https://clutch.co/go-to-review/abby-connect/133731) - Virtual Receptionist for Estate Planner (5.0/5, Oct 2, 2017): Abby Connect Virtual Receptionists provides off-site receptionist services for a law firm. The team integrated a phone technology to transfer calls and works off of a script to ensure continuity of service. [Read Full Review](https://clutch.co/go-to-review/abby-connect/138457) - Virtual Receptionist for Firearms & Business Law Firm (5.0/5, Oct 23, 2017): Abby Connect Virtual Receptionist provided phone answering services to a business law firm. They collected callers' names and numbers, as well as their reasons for calling. [Read Full Review](https://clutch.co/go-to-review/abby-connect/143243) - Virtual Receptionist for Solo Practitioner (5.0/5, Oct 24, 2017): Abby Connect Virtual Receptionists serves as a backup phone service for a law firm. They answer client request, take messages and voicemails, and pass along important calls. [Read Full Review](https://clutch.co/go-to-review/abby-connect/143537) - Call Center Services for Law FIrm (5.0/5, Oct 17, 2022): Abby Connect provides ongoing call center services for a law firm. They’re responsible for answering and responding to phone calls from clients. [Read Full Review](https://clutch.co/go-to-review/abby-connect/162740) - Customer Service Support for Law Firm (5.0/5, Oct 16, 2022): Abby Connect provides customer service support for a law firm. They have provided a receptionist who handles inbound calls during office hours and voicemails after duty.  [Read Full Review](https://clutch.co/go-to-review/abby-connect/162754) - Call Center Services for Injury Law Firm (5.0/5, Nov 6, 2024): Abby Connect provides call center services for a personal injury law firm. Abby Connect provides a host of receptionists who screen calls and direct them to the appropriate members of the client's firm. [Read Full Review](https://clutch.co/go-to-review/abby-connect/329035) #### 4.6 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Abby Connect for their excellent value for money, emphasizing their affordability and responsiveness. One client noted that their pricing fit within budget while providing good value for cost, stating, "We have seen an increase in new accounts, providing affirmation of our concern that we were missing potential new clients." Overall, the sentiment reflects satisfaction with cost-effectiveness, as many clients believe they are receiving premium service without the expense of hiring full-time staff. [Read All Reviews](https://clutch.co/profile/abby-connect?verified=true#reviews) - Less than $10,000 (51 reviews) - $10,000 to $49,000 (15 reviews) - $50,000 to $199,999 (4 reviews) - $1,000,000 to $9,999,999 (1 reviews) --- ### [HelpSquad](https://clutch.co/profile/helpsquad) #### 5 out of 5 star rating (11 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Doylestown, PA #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing #### Company description HelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment. [Visit Website](https://helpsquad.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-virtual-receptionist) #### 3 reviews mention Virtual receptionist Virtual receptionist Experience HelpSquad has received overwhelmingly positive feedback for their Virtual Receptionist services, with 100% of reviewers noting timely and professional communication. Clients appreciated the company's ability to understand their specific needs, leading to efficient handling of tasks such as appointment scheduling, customer inquiries, and administrative support. Notably, 90% of reviewers highlighted HelpSquad's responsiveness and quality of service, while 0% reported significant areas for improvement, indicating a strong alignment with client expectations. - 3 of 3 Virtual receptionist reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Most Recent Review](https://clutch.co/profile/helpsquad#review-304600) #### 8 reviews mention Call Center Services Call Center Services for Property Management Company 5.0/5 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. - 8 of 8 Call Center Services reviews are 5 stars - 2 new reviews for Call Center Services in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/helpsquad/424826) #### Experience in 8 industries HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions. [Read All Reviews](https://clutch.co/profile/helpsquad?verified=true#reviews) ##### Real estate Experience HelpSquad has demonstrated significant expertise in the real estate sector, particularly in residential property management for short-term rentals. Clients appreciate their exceptional communication and the efficiency of their guest services team, which has led to a 25% increase in guest communication hours and a 33% reduction in labor costs. The company's strong alignment with client values and culture, combined with their timely project management, makes them a valuable partner for businesses in the real estate industry. - 1 review for real estate industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Property Management Company (5.0/5, Dec 10, 2025): HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. [Read Full Review](https://clutch.co/go-to-review/helpsquad/424826) ##### Education Experience HelpSquad has received positive feedback from clients in the Education industry for their comprehensive support and innovative solutions. Notably, National University highlighted their effective live chat and call center services, which seamlessly integrated with existing systems like Salesforce. Clients appreciate the personalized service and technical expertise provided at a competitive price. The overall sentiment indicates that HelpSquad is a valuable partner for educational institutions seeking to enhance student engagement and operational efficiency. - 1 review for education industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Staff Aug for Higher Education Institution (5.0/5, Jul 24, 2025): HelpSquad provided live chat and call center staff augmentation for a higher education institution. The team also offered chat analytics and integrated Salesforce into the client's CRM. [Read Full Review](https://clutch.co/go-to-review/helpsquad/393011) ##### Pharmaceuticals Experience HelpSquad has demonstrated expertise in the Pharmaceuticals industry by successfully implementing live chat solutions for clients like Azzur Group. Their responsive project management and ability to meet deadlines have resulted in increased lead generation and improved customer engagement. Clients appreciate the helpfulness and efficiency of their account management team, indicating a strong partnership potential for businesses seeking reliable support in enhancing customer communication. - 1 review for pharmaceuticals industry - 1 review is 5 stars - Less than $10,000 avg. project cost - API Integration for Life Science Community (5.0/5, Feb 29, 2024): A life science community has hired HelpSquad for API integration. The team is helping the client integrate HelpSquad live chat into the client's websites. [Read Full Review](https://clutch.co/go-to-review/helpsquad/272451) ##### Advertising & marketing Experience HelpSquad has demonstrated expertise in the Advertising & marketing industry, particularly in lead generation and customer engagement. Clients have highlighted their impressive customer service and effective 24/7 live chat management, resulting in measurable outcomes such as a consistent increase in leads. With a strong alignment of company values and culture, HelpSquad is well-regarded for their responsiveness and project management, making them a viable option for businesses seeking to enhance their marketing efforts. - 1 review for advertising & marketing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Conversion Optimization for Digital Marketing Agency (5.0/5, Nov 18, 2024): A digital marketing agency hired HelpSquad to increase leads and communicate with customers. The team manages the client's live chat on their website 24/7. [Read Full Review](https://clutch.co/go-to-review/helpsquad/331803) ##### Medical Experience HelpSquad has demonstrated strong expertise in the Medical industry by effectively managing website chats and customer service for clients. Feedback highlights their timely and professional handling of inquiries, as well as their adaptability and willingness to accommodate changes rapidly. The positive sentiment from clients, who appreciate HelpSquad's alignment with company values and efficient project management, indicates that they are a reliable partner for medical businesses seeking enhanced customer engagement. - 1 review for medical industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Medical Company (5.0/5, Aug 1, 2024): HelpSquad has been hired by a medical company to manage their customer service. The team is tasked with responding to chat inquiries, speaking to leads, creating records, and answering any customer questions. [Read Full Review](https://clutch.co/go-to-review/helpsquad/304600) ##### Consumer Products Experience HelpSquad has demonstrated strong expertise in the Consumer Products industry, particularly through its partnership with Mason Bottle. The company effectively enhanced customer service with 24/7 live chat, resulting in a 25% increase in conversion rates and a 15% decrease in abandoned carts. Clients appreciate HelpSquad's responsiveness and alignment with company values, indicating a solid value proposition and commitment to customer centricity, making them a suitable partner for businesses in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - Unknown avg. project cost - Live Chat Support Services for Consumer Products Company (5.0/5, Jul 30, 2024): HelpSquad provides live chat support services for a consumer products company. The team provides round-the-clock customer service through the client's website and addressed concerns professionally.  [Read Full Review](https://clutch.co/go-to-review/helpsquad/304085) ##### Manufacturing Experience HelpSquad has demonstrated expertise in the Manufacturing industry by providing comprehensive support for customer service and sales operations. Clients have praised their ability to improve product development and revenue growth while maintaining low customer churn. The dedicated account management and effective reporting systems have been highlighted as key strengths, ensuring responsive service and transparency. Overall, HelpSquad's capabilities make them a valuable partner for manufacturing firms seeking enhanced operational efficiency and customer engagement. - 1 review for manufacturing industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Service & Sales Support for Survey Kiosk Company (5.0/5, Mar 1, 2024): HelpSquad provides 24/7 customer service to a survey kiosk manufacturer's enterprise-level customers via phone, email, and chat. The team also manages sales executives' calendars and procures prospect lists. [Read Full Review](https://clutch.co/go-to-review/helpsquad/272611) ##### Business services Experience HelpSquad has received positive feedback for its expertise in developing virtual agents tailored to the unique needs of clients in the Business services industry. Clients commend HelpSquad for their strong understanding of requirements, timely delivery, and effective project management. Their solutions have notably improved operational efficiency and reduced workload for businesses. Overall, clients express high satisfaction, making HelpSquad a compelling choice for those seeking reliable support solutions. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Agent Dev for Omnichannel Support Solutions Co (5.0/5, Feb 22, 2024): An omnichannel support solutions company hired HelpSquad for virtual assistant development. Based on the client's needs, the team created a virtual assistant to attend phone calls, emails, and live chats. [Read Full Review](https://clutch.co/go-to-review/helpsquad/270777) ##### Software Experience HelpSquad demonstrates strong expertise in the Software industry, particularly in enhancing lead generation and providing responsive support. Clients have noted a 25% increase in monthly leads, attributing the company’s success to its attentive project management and tailored solutions. Overall sentiment reflects satisfaction with HelpSquad's value and professionalism, making it a viable choice for businesses seeking effective sales support and system-driven engagement. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Software Company (5.0/5, Feb 14, 2024): HelpSquad, LLC provided call center services for a software company. Their responsibilities included providing a sales representative to answer calls after hours and assist in initial leads gathering. [Read Full Review](https://clutch.co/go-to-review/helpsquad/268861) ##### Supply Chain, Logistics, and Transport Experience HelpSquad demonstrates strong expertise in the Supply Chain, Logistics, and Transport industry, as evidenced by their effective support for clients like New Horizon Movers. The company excels in improving booking rates, achieving a closing-to-bookings conversation rate over 35%. Clients appreciate HelpSquad's responsiveness and timely communication, highlighting their value for cost and cultural fit. Overall, HelpSquad is positioned as a reliable partner for businesses seeking to enhance their operational efficiency in this sector. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Moving & Storage Company (5.0/5, Feb 13, 2024): HelpSquad, LLC provides call center services for a moving and storage company. HelpSquad, LLC's sales representative team assists the client with cold calling and managing warm leads. [Read Full Review](https://clutch.co/go-to-review/helpsquad/268656) ##### Healthcare Experience HelpSquad, LLC has demonstrated strong expertise in the Healthcare sector, particularly in virtual assistant services for dental practices. Clients commend their responsiveness, attentiveness to detail, and ability to streamline operations, significantly improving appointment scheduling and billing processes. The impact of their services is evident, with measurable outcomes such as increased collections and enhanced patient access. Overall, HelpSquad is highly recommended for Healthcare businesses seeking efficient support solutions. - 1 review for healthcare industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry (5.0/5, Feb 12, 2024): HelpSquad, LLC provides ongoing virtual assistant services for a dental clinic. The goal is to alleviate the client's internal staff workload. This includes inbound/outbound calls, billing, and data entry. [Read Full Review](https://clutch.co/go-to-review/helpsquad/268247) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes. [Read All Reviews](https://clutch.co/profile/helpsquad?verified=true#reviews) - Less than $10,000 (3 reviews) - $10,000 to $49,000 (3 reviews) - $50,000 to $199,999 (1 reviews) - $200,000 to $999,999 (1 reviews) --- ### [Valoris Center](https://clutch.co/profile/valoris-center) #### 4.9 out of 5 star rating (15 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - București, Romania #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 50% Call Center Services - 15% CRM Consulting and SI - 20% Customer Service Outsourcing #### Company description Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach. [Visit Website](https://www.valoris.ro/en/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 9 reviews mention Call Center Services Call Center Services for Retail Company 5.0/5 — Valoris Center provided call center services for a retail company. The team managed customer inquiries and issues via phone and email and supported the client's e-commerce platform and order management. - 7 of 9 Call Center Services reviews are 5 stars - 2 new reviews for Call Center Services in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/valoris-center/458507) #### Experience in 7 industries Valoris Center has demonstrated expertise across several industries, including Financial Services, Retail, eCommerce, Automotive, and Business Services. Clients commend their proactive approach, customer-centric solutions, high responsiveness, and impressive performance metrics, such as customer satisfaction rates exceeding 90%. The strong alignment of values and flexibility to adapt to industry-specific needs highlight their strengths, making them a suitable partner for projects in these sectors. [Read All Reviews](https://clutch.co/profile/valoris-center?verified=true#reviews) ##### Other Industry Experience Valoris Center has demonstrated strong expertise in providing scalable and cost-effective customer support solutions tailored for the Other Industry sector. Clients commend their ability to maintain high SLA scores, achieve 90% success in partner onboarding, and adapt quickly to industry dynamics. The company's flexibility and commitment to ongoing communication are highlighted as key strengths, making them a suitable partner for businesses seeking reliable customer service support. - 1 review for other industry industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Delivery App (5.0/5, Sep 24, 2021): Valoris Center provides call center services for consumer services firm. The team covers the client's customer service including email, chat, and call support [Read Full Review](https://clutch.co/go-to-review/valoris-center/141931) ##### Financial services Experience Valoris Center has received positive feedback from clients in the Financial services industry, highlighting their expertise in customer care and operational support. Clients praised their high service standards, achieving impressive metrics such as over 90% customer satisfaction scores and 95% first contact resolution rates. Their proactive approach, adaptability during challenges, and alignment with client values are noted strengths. Valoris is regarded as a reliable partner for enhancing customer engagement and operational efficiency, making them a strong fit for businesses in financial services. - 4 reviews for financial services industry - 4 reviews are 5 stars - Unknown avg. project cost - Customer Service for Financial Brand (5.0/5, Jan 27, 2022): Valoris Center is tasked with handling a financial brand's customer service operations. Their scope of work includes billing, information, and awareness campaigns. [Read Full Review](https://clutch.co/go-to-review/valoris-center/9646) - Call Center Services for Leasing Company (5.0/5, Oct 13, 2021): Valoris Center provides call center services for a leasing company. The team is responsible for various tasks including but not limited to inbound and outbound services, as well as back office support. [Read Full Review](https://clutch.co/go-to-review/valoris-center/33335) - Call Center & Sales Services for FinTech Platform Co (5.0/5, Nov 14, 2024): Valoris Center was hired by a fintech platform company to manage their outbound service and sales campaign. The team handled the client's welcome calls and encouraged customers to order a physical card. [Read Full Review](https://clutch.co/go-to-review/valoris-center/330920) - Customer Service Outsourcing for Financial Services Company (5.0/5, Aug 4, 2025): Valoris Center provided customer service support for a financial services company. The team handled phone and email assistance, card activations, and technical payment issue resolutions. [Read Full Review](https://clutch.co/go-to-review/valoris-center/395388) ##### eCommerce Experience Valoris Center demonstrates expertise in the eCommerce sector, particularly in customer outreach and appointment-setting. Clients praise their flexibility, professional service, and effective communication, which yield a notable success rate of 20% in engaging potential customers. Their commitment to customer needs and innovative approaches make them a strong candidate for businesses looking to enhance their customer engagement strategies in the eCommerce industry. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Optics Co (5.0/5, Mar 12, 2025): Valoris Center provides call center services for an optics company. The team has contacted customers from the client's database, set up appointments, and promoted campaigns. [Read Full Review](https://clutch.co/go-to-review/valoris-center/359013) ##### Business services Experience Valoris Center has received positive feedback for their expertise in providing customer support and call center services within the Business services industry. Clients appreciate their adaptability, proactive communication, and comprehensive reporting, which enhance overall service quality. The company aligns well with client values and demonstrates a strong commitment to meeting diverse needs. However, concerns about high personnel turnover highlight an area for potential improvement. Overall, Valoris Center is viewed as a valuable partner for businesses seeking reliable support solutions. - 1 review for business services industry - Unknown avg. project cost - Call Center Services for Digital Solutions Provider (4.5/5, Mar 3, 2023): Valoris Center provides call center services for a digital solutions provider. They assist B2B customers in setting up printing hardware by phone and email and offer troubleshooting and technical support. [Read Full Review](https://clutch.co/go-to-review/valoris-center/184265) ##### Arts, entertainment & music Experience Valoris Center has demonstrated strong capabilities in the Arts, entertainment & music industry, particularly in outbound service and CRM solutions. Clients appreciate their professionalism, flexibility, and the ability to adapt to specific industry needs. The high-quality standards of their outbound service, coupled with effective communication and training of agents, have led to impressive results, such as a 90% call rate within 15 minutes of lead submission. This makes Valoris a reliable partner for businesses seeking to enhance customer engagement in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Outbound Call Center Service for Automobile Company (5.0/5, Feb 21, 2023): Valoris Center provides call center services for an automobile producer. The team calls potential customers who fill in the contact form on the client's website. [Read Full Review](https://clutch.co/go-to-review/valoris-center/182029) ##### Automotive Experience Valoris Center is recognized for its expertise in enhancing customer experience in the Automotive industry. A Customer Experience Manager highlighted their effective satisfaction surveys and lead management services, which improved customer insights and lead quality. The professional team and their ability to customize solutions were noted as significant strengths. Overall, Valoris Center is seen as a reliable partner, positively impacting client satisfaction and loyalty. - 1 review for automotive industry - 1 review is 5 stars - Unknown avg. project cost - BPO for Automobile Importer And Distribution Company (5.0/5, Jan 13, 2023): Valoris Center has been hired by an automobile importer and distribution company to conduct a customer satisfaction survey. They have collected data, customized it, and integrated it into a CRM platform. [Read Full Review](https://clutch.co/go-to-review/valoris-center/175878) ##### Consumer Products Experience Valoris Center demonstrates notable expertise in the Consumer Products industry, particularly in providing flexible consumer support and back-office services. Clients appreciate their multichannel approach to communication and their ability to adapt to fluctuating demands. The team's coordination and commitment to enhancing customer satisfaction have received positive feedback. However, there is a suggestion for improvement regarding the agents' attention to detail. Overall, Valoris Center is well-positioned to meet the dynamic needs of businesses in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Consumer Products Company (5.0/5, Nov 9, 2021): A consumer products company has partnered with Valoris Center for call center services. The team is handling customer support about product details, warranty, and promotions using a multichannel approach. [Read Full Review](https://clutch.co/go-to-review/valoris-center/4320) ##### Retail Experience Valoris Center demonstrates strong expertise in the Retail industry, particularly in customer support and call center solutions. Clients appreciate their proactive approach, flexibility, and alignment with business values, which enhance customer satisfaction through effective feedback management. Measurable improvements in response rates and service level agreements underscore their impact. Overall, Valoris Center's commitment to understanding client needs positions them as a valuable partner for Retail businesses seeking reliable customer service solutions. - 1 review for retail industry - $50,000 – $199,999 avg. project cost - Call Center Services for Retail Company (4.5/5, Dec 9, 2025): Valoris Center provides call center services for a retail company. The team handles customer complaints and feedback and dispatches them to the right departments to provide solutions. [Read Full Review](https://clutch.co/go-to-review/valoris-center/424478) ##### Other industries Experience Valoris Center demonstrates strong expertise in the Other industries sector, particularly in customer support services. Clients commend their flexibility and adaptability in handling fluctuating demands, as well as their effective communication and project management. Notable strengths include a high SLA score and impressive customer satisfaction levels. Overall sentiment reflects a positive partnership experience, with clients appreciating the company's responsive approach and ability to scale operations efficiently, making them a suitable choice for businesses in need of reliable support. - 3 reviews for other industries industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Consumer Products Company (5.0/5, Nov 9, 2021): A consumer products company has partnered with Valoris Center for call center services. The team is handling customer support about product details, warranty, and promotions using a multichannel approach. [Read Full Review](https://clutch.co/go-to-review/valoris-center/4320) - Call Center Services for Delivery App (5.0/5, Sep 24, 2021): Valoris Center provides call center services for consumer services firm. The team covers the client's customer service including email, chat, and call support [Read Full Review](https://clutch.co/go-to-review/valoris-center/141931) - Customer Service Outsourcing for Freight Transportation Co (5.0/5, Mar 27, 2026): Valoris Center provides customer support services for a freight transportation company. The team assists the client's customers and resolves their main issues and requests. [Read Full Review](https://clutch.co/go-to-review/valoris-center/446143) #### 4.6 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Valoris Center's strong value for money, noting that their pricing aligns well with budget expectations. For example, one client mentioned selecting Valoris due to its 'good value for cost' and 'pricing fit our budget.' Another stated that Valoris offered a 'price-performance ratio in line with our expectations.' Overall, the sentiment reflects satisfaction with the services provided relative to the costs incurred, reinforcing their reputation as a cost-effective partner. [Read All Reviews](https://clutch.co/profile/valoris-center?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 5 countries - Austria (1 projects) - Croatia (1 projects) - Italy (1 projects) - Romania (8 projects) - Russia (1 projects) This provider is fluent in 12 languages: - English - Spanish - Russian - German - French - Italian - Romanian - Serbian - Slovenian - Bulgarian - Dutch - Polish [View Reviews](https://clutch.co/profile/valoris-center?verified=true#reviews) --- ### [XACT](https://clutch.co/profile/xact) #### 4.7 out of 5 star rating (34 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 250 - 999 employees - Orlando, FL #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 50% Call Center Services - 30% Customer Service Outsourcing - 10% Staffing #### Company description XACT is a comprehensive provider of Contact Center Services, offering solutions including Inbound and Outbound Call Center, Customer Support Services, and Telephonic Support. Reviews indicate strong overall satisfaction, with approximately 85% of feedback highlighting their effective communication, adaptability, and partnership approach. Despite minor challenges in agent proficiency, XACT's commitment to process refinement and customer satisfaction is consistently praised across various industries. [Visit Website](http://www.myxact.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Proactive The overall sentiment regarding XACT's proactivity is highly positive. Clients noted their ability to suggest solutions that align with business goals, demonstrating a strong understanding of client needs. One client highlighted XACT's responsiveness and flexibility, stating they were 'proactive in suggesting solutions' and acted as 'true business partners.' Another emphasized their commitment to ongoing communication and process refinement, ensuring smooth campaign operations. Overall, XACT consistently exceeded client expectations through their proactive approach. - Phone Screening & Triage Support for Public University (5.0/5, Jul 6, 2018): They were terrific and always stayed ahead of us in terms of addressing issues. We always thought they were the leading edge of problem-solving for us. We felt comfortable with their team and would rarely need to retrain resources. They also made an effort to stay in constant communication with us. We’d have a meeting over the phone every morning where they’d give us a sense of what type of calls they’ve received through the night. In addition to merely notifying us when the site went down, they’d outline potential patterns like what areas of the site were confusing to students, what programs were frequently asked about, or what complaints were made about professors. [Read Full Review](https://clutch.co/go-to-review/xact/97173) - Back-Office & Customer Service for Promotional Products Co (5.0/5, Oct 27, 2025): They are true business partners. They understand what our business goals are and that flexibility and change is the name of the game right now. They are proactive in suggesting solutions to achieve our goals. There is also a strong culture alignment. [Read Full Review](https://clutch.co/go-to-review/xact/416086) #### Experience in 13 industries XACT has demonstrated expertise across diverse sectors, including eCommerce, Manufacturing, Supply Chain, Insurance, Real Estate, Automotive, Retail, Education, and more. Clients commend their responsiveness, flexibility, and ability to scale support during peak times. Positive feedback highlights their impact on customer satisfaction, operational efficiency, and lead generation. Overall sentiment varies by industry, with particularly strong endorsements in eCommerce and Education, where their tailored solutions effectively enhanced client operations. [Read All Reviews](https://clutch.co/profile/xact?verified=true#reviews) ##### Financial services Experience XACT demonstrates strong expertise in the Financial services industry, particularly in enhancing client support through effective call center solutions. Clients have praised their professionalism and seamless integration of services, highlighting their commitment to training and reporting. The positive sentiment reflects XACT's ability to address industry challenges, improve service levels, and provide reliable support, making them a suitable partner for organizations seeking to enhance their operational capabilities. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - After Hours Call Answering for SaaS Claims Platform (5.0/5, Jul 13, 2018): Xact Telesolutions provided after hours call center support and training of outsourced customer service representatives. [Read Full Review](https://clutch.co/go-to-review/xact/99860) ##### Information technology Experience XACT has garnered positive feedback in the Information technology industry for its expertise and strong performance. Clients appreciate XACT's ability to deliver effective solutions tailored to specific challenges, resulting in significant impact on project outcomes. The overall sentiment highlights XACT's commitment to quality and customer satisfaction, making it a reliable choice for businesses seeking to enhance their IT capabilities. - 1 review for information technology industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Super Tool for Support (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/xact/117117) ##### eCommerce Experience XACT has received positive feedback for its exceptional customer service support within the eCommerce sector. Clients commend XACT's ability to rapidly scale teams, deliver high-quality customer experiences, and maintain flexibility in staffing. The company's proactive approach to understanding business goals and providing tailored solutions has resulted in measurable success, including achieving service level targets and high satisfaction ratings. Overall, XACT is viewed as a strategic partner capable of enhancing customer engagement and operational efficiency in eCommerce. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office & Customer Service for Promotional Products Co (5.0/5, Oct 27, 2025): XACT provides back-office and customer service outsourcing for a promotional products company. The team's agents handle inbound customer inquiries, order status updates, and post-sale assistance. [Read Full Review](https://clutch.co/go-to-review/xact/416086) ##### Manufacturing Experience XACT demonstrates strong expertise in providing customized call center solutions tailored for the Manufacturing industry, particularly in supporting municipal waste management operations. Clients highlight XACT's effective communication, flexibility in managing order fluctuations, and commitment to quality assurance, which collectively enhance customer satisfaction. The positive feedback emphasizes XACT's ability to deliver high-quality service while maintaining cost efficiency, making it a reliable choice for businesses in the Manufacturing sector seeking comprehensive support. - 1 review for manufacturing industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Environmental Systems Company (5.0/5, Jun 30, 2025): XACT provides call center services for an environmental systems company. The team answers calls from residents ordering, checking the status of, or filing complaints about trash and recycling bins. [Read Full Review](https://clutch.co/go-to-review/xact/386326) ##### Supply Chain, Logistics, and Transport Experience XACT demonstrates strong capabilities in the Supply Chain, Logistics, and Transport industry, particularly in providing after-hours support and full-service desk coverage. Clients appreciate the company's bilingual support and value for cost. However, feedback indicates some challenges with timely documentation updates and variability in agent performance, suggesting opportunities for improvement. Overall, XACT is positioned as a reliable partner for those seeking effective logistical support solutions. - 1 review for supply chain, logistics, and transport industry - Unknown avg. project cost - IT Managed Services for Logistics Co (4.0/5, Jan 27, 2025): XACT provides managed IT services for a logistics company. The team has provided full-service desk phone coverage on weekends, evenings, and holidays to escalate time-sensitive issues to on-call staff. [Read Full Review](https://clutch.co/go-to-review/xact/346743) ##### Insurance Experience XACT has demonstrated significant expertise in the Insurance industry by effectively generating warm leads for home warranty providers. Client feedback highlights XACT's strong communication, problem-solving capabilities, and their commitment to enhancing lead quality and conversion rates. Their proactive approach and ability to improve internal management processes have been particularly beneficial, making XACT a compelling choice for businesses in the Insurance sector seeking to optimize their enrollment and lead generation strategies. - 1 review for insurance industry - $50,000 – $199,999 avg. project cost - Outsourced Sales & Call Center for Home Warranty Provider (4.0/5, Sep 25, 2024): XACT provides call center and sales outsourcing services for a home warranty provider. The team receives cold leads, vets the leads to gain and judge interest, and submits warm leads back to the client. [Read Full Review](https://clutch.co/go-to-review/xact/317402) ##### Real estate Experience XACT has demonstrated significant expertise in the Real estate industry, particularly in enhancing productivity for residential property management. Clients have praised XACT for its responsiveness and flexibility in tailoring solutions to meet specific needs, resulting in improved morale and efficiency. The measurable impact includes substantial time savings for accounting staff, which allows for greater focus on core responsibilities. Overall, XACT is positioned as a strong partner for businesses seeking to optimize their operational processes within the Real estate sector. - 1 review for real estate industry - Unknown avg. project cost - Customer Service Outsourcing for Property Management Company (4.5/5, Jul 31, 2024): XACT handled a property management company's customer service efforts. They were responsible for handling all customer service phone calls relating to accounting. [Read Full Review](https://clutch.co/go-to-review/xact/304374) ##### Automotive Experience XACT has demonstrated significant expertise in the Automotive industry, particularly in enhancing customer service operations for e-commerce automotive firms. Clients appreciate their adaptability and structured approach in managing complex challenges, as well as their responsiveness to urgent needs. Overall, the sentiment is positive, with XACT being recognized for aligning with client values and providing effective support in customer service roles, indicating a strong fit for businesses seeking to improve customer engagement and service quality. - 1 review for automotive industry - Unknown avg. project cost - Call Center Services for Wheels E-Commerce Company (4.5/5, Oct 30, 2023): XACT provides customer service support for a wheels e-commerce company. The team is responsible for customer service tickets via Zendesk, assisting customers on the phone with service-related issues. [Read Full Review](https://clutch.co/go-to-review/xact/245450) ##### Retail Experience XACT has demonstrated significant expertise in the Retail industry by effectively managing customer service operations for clients. They provide third-party call center solutions, including order processing and customer inquiries, which have been well received. Clients highlight XACT's proactive approach to understanding their needs, impressive management, and adaptability to new software systems. However, new agents may require time to reach full proficiency. Overall, XACT is viewed as a valuable partner capable of enhancing customer service performance. - 2 reviews for retail industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Xact Solutions Performs Very Well (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/xact/117818) - Call Center Services for Catalog Company (5.0/5, Nov 11, 2022): A catalog company has engaged XACT for call center services. They primarily handle incoming calls from customers placing orders and are responsible for entering them into the client's internal system. [Read Full Review](https://clutch.co/go-to-review/xact/166577) ##### Other industries Experience XACT has received positive feedback within the Other industries sector, showcasing its expertise in delivering effective call center solutions. Clients commend XACT for their ability to quickly ramp up operations, provide tailored training, and maintain open communication throughout projects. Their flexibility and responsiveness have significantly improved client operations, resulting in enhanced customer satisfaction and measurable cost savings. Overall, XACT is well-regarded for its commitment to quality service and adaptability, making it a strong candidate for businesses seeking reliable call center support. - 14 reviews for other industries industry - 6 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Inbound Customer Support for Paints & Coatings Company (5.0/5, Dec 14, 2018): XACT provided customer support augmentation for a paint and coatings company. After vigorous training, they acted as an expert extension of the internal team and reinforced a new consultation service. [Read Full Review](https://clutch.co/go-to-review/xact/35364) - Call Center Services for Dietary Supplements Retailer (4.0/5, Jan 8, 2019): XACT provides call center services to supplement customer experience. The team assists with 24/7 customer support through phone calls. The service is ongoing. [Read Full Review](https://clutch.co/go-to-review/xact/41356) - 24/7 Call Center Services for Dental Business (5.0/5, Sep 17, 2019): XACT provided call center services to a DSO. Approximately 24 agents were assigned to the project. The team offered reporting services and created a dental practice information directory for the agents. [Read Full Review](https://clutch.co/go-to-review/xact/46882) - Call Center Services for Car Sharing Company (5.0/5, Feb 11, 2019): XACT handles calls outside normal business hours, providing customer support and referrals.  [Read Full Review](https://clutch.co/go-to-review/xact/57860) - Customer Services for Software Development Company (4.0/5, Feb 17, 2021): XACT served as the customer service partner to a software development startup. They responded to emails and phone calls at all times of day, helping to handle customer concerns. [Read Full Review](https://clutch.co/go-to-review/xact/72307) - Answering Services for Recreational Events Company (4.5/5, Jun 19, 2018): Xact Telesolutions developed a new staffing model to support their ongoing customer relations services. [Read Full Review](https://clutch.co/go-to-review/xact/91306) - Overflow Helpdesk Answering for Medical Company (4.0/5, Jun 26, 2018): Xact provided a helpdesk answering service, handling thousands of calls and creating a ticket for each caller. [Read Full Review](https://clutch.co/go-to-review/xact/94055) - Telemarketing Services for National Nonprofit (4.5/5, Aug 1, 2018): Xact Telesolutions provides mass calling services, metric reports, QA, and call analysis. [Read Full Review](https://clutch.co/go-to-review/xact/105981) - Centralized Answering Services for Medical Equipment Rental Company (5.0/5, May 30, 2019): XACT provides a centralized 24/7 answering service for each of a company's branches nationwide. They helped create scripts with customized questions and provide text and email follow-up documentation. [Read Full Review](https://clutch.co/go-to-review/xact/111043) - Call Center Services for Telemedicine Company (4.5/5, Aug 24, 2018): Xact provides call center services, including a staff of full- and part-time customer service representatives (CSRs) integrated into the company's workflows. [Read Full Review](https://clutch.co/go-to-review/xact/114304) - Call Center Services for Online Delivery Company (5.0/5, Jul 2, 2020): XACT offered call center services, handling both inbound and outbound calls from customers and merchants. They provided QA services as well as call recordings. [Read Full Review](https://clutch.co/go-to-review/xact/126853) - In-kind Retention Calls for Human Services Nonprofit (5.0/5, Oct 5, 2018): After co-writing a script, Xact Telesolutions made several rounds of retention calls to increase attendance at an upcoming event. They tracked participants, left voicemails, and conducted follow-up calls. [Read Full Review](https://clutch.co/go-to-review/xact/130011) - Call Scheduling & Auditing for Marketing Services Company (4.0/5, Oct 12, 2018): XACT has a long-standing partnership, working with the internal team to validate leads and provide call answering services for third-party clients. [Read Full Review](https://clutch.co/go-to-review/xact/133122) - Call Center Services for Elevator Service Company (4.5/5, Sep 20, 2022): After transferring bank accounts, an elevator service company hired XACT to contact 15,000 customers, set up their email accounts, and access their new payment portals.  [Read Full Review](https://clutch.co/go-to-review/xact/159031) ##### Education Experience XACT has demonstrated significant expertise in the Education industry through its effective customer support and call management services. Clients commend XACT for their ability to improve retention rates and streamline processes, particularly in high-demand periods. Their training and adaptability allow them to integrate seamlessly into existing systems, resulting in reduced error rates and enhanced customer satisfaction. Overall, XACT is regarded as a reliable partner for educational institutions seeking to enhance their service delivery and operational efficiency. - 5 reviews for education industry - 4 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Online Education Company (5.0/5, Aug 28, 2020): XACT provides call center services to an online learning company. They began with an acquisition program and then shifted to a retention program. They help with scripting and training. [Read Full Review](https://clutch.co/go-to-review/xact/51492) - Phone Screening & Triage Support for Public University (5.0/5, Jul 6, 2018): Xact Telesolutions provided 24/7 triage support and customer service to help university students. This included answering inquiries regarding academic programs, site functions, and miscellaneous complaints. [Read Full Review](https://clutch.co/go-to-review/xact/97173) - Call Answering & Support for Culinary School (5.0/5, Jul 11, 2018): Xact Telesolutions provides call center services including FAQ creation, registration processing, and customer service training. [Read Full Review](https://clutch.co/go-to-review/xact/98662) - Call Center Support for Publishing Company (4.0/5, Jun 3, 2019): XACT provides call center support services for a publishing company. The team answers questions about orders and products. They were provided initial training. [Read Full Review](https://clutch.co/go-to-review/xact/112389) - Xact Solutions Makes the Job Easier (5.0/5, Jun 21, 2017): [Read Full Review](https://clutch.co/go-to-review/xact/117441) ##### Arts, entertainment & music Experience XACT has received positive feedback from clients in the Arts, entertainment & music industry for its ability to efficiently manage high call volumes during peak seasons. Clients commend XACT's expertise in handling complex customer inquiries and technical issues, as well as their proactive communication and training approach. The company's responsiveness and capacity to adapt to evolving demands have fostered strong partnerships, making XACT a valuable ally for businesses seeking reliable support in the Arts, entertainment & music sector. - 2 reviews for arts, entertainment & music industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Answering Service for Home Improvement Company (4.5/5, Jun 12, 2018): Xact Telesolutions provides call center support for a home improvement company. During busy seasons, they intercept overflow calls and make appointments via a CRM platform. [Read Full Review](https://clutch.co/go-to-review/xact/88667) - Call Center Services for Holiday Themed Photography Company (5.0/5, Jan 28, 2020): XACT provides flexible call reception services for a holiday event company. Their work includes adjusting staff to respond to dramatic call influxes and establishing a body of knowledge around types of calls. [Read Full Review](https://clutch.co/go-to-review/xact/127424) ##### Advertising & marketing Experience XACT has demonstrated strong expertise in the Advertising & marketing industry, particularly in managing customer service for subscription programs. Clients emphasize XACT's high-quality service and competitive pricing, noting their effective support and responsiveness. The company's commitment to providing detailed reporting on customer interactions further enhances client satisfaction. Overall, XACT is regarded as an excellent choice for businesses seeking reliable customer service solutions within the Advertising & marketing sector. - 1 review for advertising & marketing industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service for Media Company's Clients (5.0/5, Oct 15, 2019): They provide customer service solutions for a media company’s clients. Once representatives were trained and scripts written, XACT took over email and phone customer service. [Read Full Review](https://clutch.co/go-to-review/xact/65272) #### Completed projects in 2 countries - Singapore (1 projects) - United States (31 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/xact?verified=true#reviews) #### 3 fixed price Call Center Services packages Telephone Answering Service --- ### [Wing Assistant](https://clutch.co/profile/wing-assistant) #### 4.7 out of 5 star rating (36 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Berkeley, CA #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description Wing Assistant, a provider of Contact Center Services and Customer Support Services, consistently delivers high-quality support, as evidenced by an impressive call answer rate exceeding 95% reported by a client. Approximately 100% of reviewers commend their seamless integration and reliability, praising their dedication and efficiency in handling customer interactions and enhancing business functions. [Visit Website](https://wingassistant.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-virtual-receptionist) #### Meets deadlines The feedback regarding Wing Assistant's ability to meet deadlines is overwhelmingly positive. Clients have noted that all deliverables were executed on time, with one client specifically stating, "everything is posted on a timely manner, and every request that I have is met in a timely fashion." This demonstrates a strong commitment to promptness and responsiveness, contributing to overall client satisfaction. #### 3 reviews mention Call Center Services Customer Service Outsourcing for Cleaning Systems Company 4.5/5 — Wing Assistant provided customer service support for a cleaning systems company, covering the client's non-business hours on weekdays and providing 24-hour coverage on weekends. - 2 of 3 Call Center Services reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/wing-assistant/429629) #### Experience in 13 industries Wing Assistant has demonstrated strong capabilities across various industries, including construction, advertising & marketing, healthcare, education, and more. Clients commend their expertise in administrative support, social media management, and data processing, leading to improved operational efficiency and community engagement. The overall sentiment highlights Wing Assistant's proactive communication, timely delivery, and value for cost, making them a suitable partner for businesses seeking support in these sectors. [Read All Reviews](https://clutch.co/profile/wing-assistant?verified=true#reviews) ##### Information technology Experience Wing Assistant has received positive feedback from clients in the Information technology industry for its expertise in lead generation and data collection. Clients appreciate the company's responsiveness, attention to detail, and the quality of work delivered. The ongoing projects demonstrate a strong impact, with measurable outcomes such as active multi-channel campaigns and successful engagement with prospective clients. Overall, Wing Assistant is viewed as a valuable partner for companies looking to enhance their strategic business objectives through tailored IT solutions. - 1 review for information technology industry - 1 review is 5 stars - Unknown avg. project cost - Lead Generation Services for Procurement Solutions Company (5.0/5, Dec 23, 2025): Wing Assistant provides a sales resource who offers lead generation services for a procurement solutions company. The team builds contact lists, imports data into HubSpot, and creates multi-channel campaigns. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/427186) ##### Manufacturing Experience Wing Assistant has demonstrated significant expertise in the Manufacturing industry, particularly in customer service and data management. Clients have praised their seamless integration into existing systems and their ability to provide uninterrupted support, exceeding call answer goals. The positive impact on customer engagement and operational efficiency highlights Wing Assistant's strengths, making them a reliable partner for manufacturing businesses seeking effective support solutions. - 1 review for manufacturing industry - Unknown avg. project cost - Customer Service Outsourcing for Cleaning Systems Company (4.5/5, Jan 13, 2026): Wing Assistant provided customer service support for a cleaning systems company, covering the client's non-business hours on weekdays and providing 24-hour coverage on weekends. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/429629) ##### Construction Experience Wing Assistant has demonstrated significant expertise in the Construction industry, particularly in providing administrative support, real estate due diligence, and document control for land development projects. Clients emphasize their proactive approach, timely delivery, and effective onboarding process, which notably accelerated project initiation. The company's ability to conduct in-depth research and facilitate development approvals adds substantial value, making Wing Assistant a strong contender for businesses looking for reliable support in the Construction sector. - 1 review for construction industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Administrative Support for Land Development Company (5.0/5, Jan 12, 2026): Wing Assistant provides administrative support for a land development company. The team's VA conducts real estate due diligence, researches zoning and utilities, and manages the client's document control. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/429570) ##### Advertising & marketing Experience Wing Assistant demonstrates strong expertise in community management and content creation within the Advertising & marketing industry. Clients have praised their ability to enhance social media engagement and streamline project execution. Feedback emphasizes timely responses, effective strategies, and a seamless alignment with client needs. Overall, the company is recognized for delivering high-quality support that positively impacts community interaction and brand visibility, making it a suitable option for businesses looking to enhance their marketing efforts. - 3 reviews for advertising & marketing industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - SMM & Content Mktg for Digital Marketing Company (5.0/5, Jun 9, 2023): Wing Assistant develops a social media strategy and creates content for a digital marketing company. The team is responsible for setting a weekly editorial calendar, posting, and responding to comments. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/207871) - Social Media Management for Health Supplements Company (4.0/5, Dec 23, 2025): Wing Assistant provides social media management for a health supplements company. The team is responsible for creating and editing content, managing the content library, and drafting social media posts. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/427211) - SMM Services for Marketing Company (5.0/5, Dec 31, 2025): Wing Assistant provides SMM services for a marketing company. The team handles community management, reviewing comments and messages, moderating content, responding to inquiries, and addressing escalations. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/427934) ##### Education Experience Wing Assistant has received positive feedback in the Education industry, particularly for their effectiveness in customer outreach and marketing efforts. Clients appreciate their punctuality and ease of collaboration, highlighting the significant impact on promotional activities and customer engagement. The company demonstrates strong project management skills, delivering results that enhance marketing strategies and customer satisfaction. Overall, Wing Assistant appears to be a strong partner for businesses in the Education sector seeking to improve outreach and marketing initiatives. - 2 reviews for education industry - 2 reviews are 5 stars - Unknown avg. project cost - Customer Service & Sales Outsourcing for Job Consultancy (5.0/5, May 9, 2025): Wing Assistant provided sales outsourcing services for a job consultancy. The team developed and implemented sales strategies, researched potential clients, and closed leads. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/373072) - Marketing & Outreach Services for Education Company (5.0/5, Dec 16, 2025): Wing Assistant provides ongoing marketing and outreach support for an education company. The team creates promotional materials and messages and reaches out to leads via calls, emails, and text messages. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/425929) ##### Other industries Experience Wing Assistant has consistently received positive feedback from clients in the Other industries sector for its efficient operational support and administrative services. Clients appreciate the quick turnaround times, cost-effectiveness, and high-quality work delivered by the team. The ability to seamlessly integrate into existing workflows has also been highlighted, contributing to increased productivity and enhanced customer satisfaction. Overall, Wing Assistant is viewed as a reliable partner that significantly improves operational efficiency, making it a strong fit for businesses seeking support in the Other industries. - 14 reviews for other industries industry - 12 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Three Virtual Assistants for DeFi Investment Management Firm (5.0/5, Nov 25, 2022): Wing Assistant provides virtual assistant services for a DeFi investment management firm. They've trained assistants to acquire the skills the client needs from them. Three VAs have been assigned to the firm. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/168902) - Data Entry for Reverse Logistics Firm (5.0/5, Nov 28, 2022): Wing Assistant provides data entry services to a reverse logistics firm. They input the client's inventory system data that flows through a Slack channel and use their backend data to issue return labels. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/169220) - Virtual Assistance for Startup (5.0/5, Dec 6, 2022): Wing Assistant has been hired by a startup for virtual assistance on their business. The vendor's responsibilities include customer outreach, social media management, product testing, and market research. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/170580) - Candidate Matching for Recruitment Advertising Solution (5.0/5, Dec 6, 2022): A recruitment advertising solution has partnered with Wing Assistant for recruitment services. Taking into consideration the requirements for job openings, the team matches potential candidates to clients. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/170649) - Virtual Assistant & Content Creation for Mobile App Dev Co (5.0/5, Mar 7, 2023): A mobile app design and development company hired Wing Assistant to provide virtual assistant services, scheduling, and content creation. The team sent proposals and followed up with end customers. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/185354) - Customer Service Outsourcing for Nonprofit Organization (4.5/5, Jun 2, 2023): Wing Assistant provides customer service outsourcing for a nonprofit organization. The team is tasked with client communication, time and task management, content revision, document development, and data entry. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/206203) - Research & Content Marketing for Self-Care Subscription Co (5.0/5, Jun 15, 2023): Wing Assistant helps a self-care subscription company with research, brand reports, and product information emails. They assist with survey information and monitor influencer interaction. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/209332) - Virtual Assistant Services for Family Medicine Practice (5.0/5, Feb 12, 2025): Wing Assistant provides virtual assistant services for a family medicine practice. The team handles scheduling, patient inquiries, billing, data management, and operational support. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/351629) - Back-Office Outsourcing for Surgical Robotics Co (5.0/5, Mar 20, 2025): Wing Assistant provided administrative support for a surgical robotics company. The team aimed to help the client save time. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/361187) - Virtual Assistant for Residential Home Construction Company (5.0/5, Mar 20, 2025): Wing Assistant provided virtual assistant services for a residential home construction company. The team processed invoices in QuickBooks, reported on payables, and pulled emails for real estate agents. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/361200) - Virtual Assistant for Senior Care Guidance Company (4.5/5, Apr 23, 2025): Wing Assistant provides ongoing virtual assistant services for a senior care guidance company. The team is responsible for conducting research and updating data related to rates for the client's care communities. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/369395) - Customer Service for Household Items Liquidity Company (5.0/5, Apr 25, 2025): Wing Assistant provides customer support services for a household items liquidity company. The team is responsible for guiding customers through the device trade-in and pickup process and addressing inquiries. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/369931) - Back Office & Sales Outsourcing for Software Company (5.0/5, May 21, 2025): Wing Assistant provides ongoing virtual assistant services for a software company. The team is responsible for onboarding, providing online support, and conducting sales research. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/376110) - Back Office Outsourcing for Event Planning Platform (5.0/5, Nov 25, 2025): Wing Assistant provides operational support and executive assistance for an event planning platform. The team has uploaded photos for customers, scheduled meetings, and arranged travel. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/421947) ##### Home Services Experience Wing Assistant has received critical feedback from clients in the Home Services industry, particularly regarding the effectiveness of their virtual assistants in managing client communications and administrative tasks. Clients have reported increased workloads and poor project management, with tasks often delayed or inadequately completed. Despite a polished marketing presence, the actual service delivery has not met expectations, indicating a need for improvement in verifying assistant qualifications and providing genuine oversight. - 1 review for home services industry - Less than $10,000 avg. project cost - VA & Customer Service Outsourcing for House Cleaning Company (1.0/5, Sep 23, 2025): Wing Assistant provided virtual assistant services for a house cleaning company. The team managed emails, texts, and phone calls, scheduling, data entry, and follow-ups. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/408122) ##### Medical Experience Wing Assistant has received positive feedback in the Medical industry, specifically from a client in mental health. The company effectively assists with daily tasks, client inquiries, and tracking systems, leading to increased practitioner and client engagement. Clients commend Wing Assistant for its dedication, dependability, and excellent customer service. The timely delivery of projects and strong team culture align well with the needs of healthcare providers, making Wing Assistant a suitable partner for businesses in the Medical industry. - 1 review for medical industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Mental Health Private Practice (5.0/5, Apr 28, 2025): Wing Assistant provides ongoing call center services for a mental health private practice. The team assists the client's staff and patients, provides customer support, and provides daily tracking systems. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/370368) ##### Business services Experience Wing Assistant has received positive feedback within the Business services industry for its ability to streamline operations and enhance efficiency. Clients have praised the company's expertise in providing tailored virtual assistant services, which help businesses manage administrative tasks effectively. The overall sentiment highlights Wing Assistant's responsiveness, high-quality support, and commitment to understanding client needs, making it a strong candidate for businesses seeking reliable administrative assistance. - 4 reviews for business services industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Virtual Assistant Services for Biotech Comapny (4.5/5, Dec 2, 2022): A biotech company onboarded Wing Assistant to handle their virtual assistant efforts. The team is in charge of the answer emails, making appointments, researching, and calendaring. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/169937) - Client Services Specialist for Event Planning Company (5.0/5, Dec 8, 2022): Luminary Leaders hired Wing Assistant for a variety of tasks including research, preparing spreadsheets, graphic design, outbound emails and follow-up, appointment scheduling, and website maintenance. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/171111) - VA Team for Web Design Company (5.0/5, Feb 28, 2023): Wing Assistant developed a suite of virtual assistant (VA) services tailored to the client's needs, including website maintenance, customer support, calendar management, budgeting, and other daily operations. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/183370) - Lead Generation Assistance for Nanny Agency (3.5/5, Jun 12, 2023): Wing Assistant assists a nanny agency with their lead generation campaign. Wing Assistant helps with sitters' recruitment and answering phone calls and emails to current and prospective customers. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/208297) ##### Legal Experience Wing Assistant has received positive feedback from clients in the Legal industry, highlighting their expertise in providing part-time administrative support tailored to law firms. Clients appreciate the efficient onboarding process and the ability to increase operational output through services such as data entry and customer service. The overall sentiment reflects satisfaction with Wing Assistant's responsiveness and reliability, making them a strong candidate for legal businesses seeking administrative assistance. - 1 review for legal industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Assistant Services for Law Firm (5.0/5, Jun 5, 2023): Wing Assistant provides a part-time virtual administrative assistant for a law firm. The assistant helps the client with data entry, scheduling, customer service, and digital form creation. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/206631) ##### Arts, entertainment & music Experience Wing Assistant has demonstrated a strong capability in supporting Arts, entertainment & music companies by effectively reducing management workload through dedicated assistance. Clients have praised Wing Assistant for its high ratings, efficient project management, and exemplary communication, resulting in a measurable increase in ROI. The company's prompt responsiveness and alignment with client values highlight its expertise and strengths, making it a suitable partner for businesses seeking to enhance productivity in the Arts, entertainment & music industry. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Arts & Entertainment Company (5.0/5, Jun 5, 2023): An arts and entertainment company has hired Wing Assistant to assist them regarding their daily managerial duties. The team is tasked with reducing the client's workload and management work. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/206559) ##### Real estate Experience Wing Assistant demonstrates significant expertise in the real estate industry, particularly in supporting digital marketing initiatives for property management firms. Clients have praised their team's understanding of marketing needs, seamless communication, and quick responsiveness, which have led to improved operational efficiency. The dedicated support and specific marketing experience of their virtual assistants have made them a preferred choice, ultimately enhancing project outcomes and allowing clients to focus on larger strategic initiatives. - 1 review for real estate industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Digital Marketing Assistant for Real Estate Firm (5.0/5, Feb 18, 2023): Wing Assistant provides ongoing digital marketing campaigns for a real estate and property management firm. The goal is to increase the client's bandwidth. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/181641) ##### Financial services Experience Wing Assistant has proven to be a valuable resource in the Financial services industry, particularly in enhancing operational efficiency through data input and research services. Clients have highlighted the team's promptness, adaptability, and strong communication, enabling better management of deal pipelines. The positive feedback underscores Wing Assistant's ability to understand and meet specific client needs, making it a suitable partner for businesses seeking support in data handling and research within the Financial services sector. - 1 review for financial services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Data Input & Research for Venture Capital Firm (5.0/5, Jan 12, 2023): Wing Assistant provides data entry and research services for a venture capital firm. The team reviews entries from startups seeking financing, inputs data into the client’s CRM, and does complementary research. [Read Full Review](https://clutch.co/go-to-review/wing-assistant/175723) #### Completed projects in 4 countries - Canada (2 projects) - Puerto Rico (1 projects) - United States (28 projects) - England (1 projects) This provider is available in 6 time zones: - Greenwich Mean Time (GMT) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Australia Central Time (ACT) - Australia Eastern Time (AET) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/wing-assistant?verified=true#reviews) --- ### [Big Outsource](https://clutch.co/profile/big-outsource) #### 5 out of 5 star rating (52 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - San Pablo City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 20% Call Center Services - 40% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) #### Company description Big Outsource is a proficient provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Overall, 100% of the reviews praise their commitment to enhancing customer satisfaction, timely project management, and adaptability to client needs. An impressive 67% of reviews highlight their exceptional understanding of client-specific requirements, making them a valuable partner for customer service solutions. [Visit Website](http://www.bigoutsource.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 3 reviews mention Call Center Services Customer Service Outsourcing for Telecommunications Company 5.0/5 — Big Outsource provided customer support for a telecommunications company. They manage all of the client's customer support channels, including email, chat, and phone support. - 3 of 3 Call Center Services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/big-outsource/225858) #### Experience in 20 industries Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors. [Read All Reviews](https://clutch.co/profile/big-outsource?verified=true#reviews) ##### Healthcare Experience Big Outsource demonstrates strong expertise in the Healthcare industry, particularly in optimizing operational workflows and enhancing data management. Client feedback highlights their ability to improve project throughput by 25% and enhance client satisfaction through well-structured SOPs. The responsiveness and thoughtful contributions of their virtual assistants were notably praised, indicating a strong alignment with healthcare providers' needs for efficiency and quality care delivery. Overall, Big Outsource appears to be a reliable partner for healthcare businesses seeking administrative support. - 1 review for healthcare industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back Office Outsourcing for Healthcare Company (5.0/5, Aug 5, 2025): Big Outsource provided a healthcare company's virtual assistant services. The team entered contact data, tagged accounts, built automated workflows, transcribed voice notes, and created structured SOPs. [Read Full Review](https://clutch.co/go-to-review/big-outsource/395795) ##### Software Experience Big Outsource has demonstrated notable expertise in the Software industry, particularly in project management and operational efficiency. Clients praise their ability to improve client feedback response times significantly and maintain a high level of organization. Their understanding of branding, despite not being creative experts, adds value to their services. Overall, the sentiment is positive, highlighting their reliability, cultural fit, and commitment to delivering measurable outcomes, making them a strong candidate for businesses seeking software development support. - 1 review for software industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Virtual Assistant Services for Software Company (5.0/5, Jul 30, 2025): Big Outsource provided virtual assistant (VA) services for a software company. The team organized the client's campaign timelines, assets, and client feedback and prepared weekly performance summaries. [Read Full Review](https://clutch.co/go-to-review/big-outsource/394420) ##### Financial services Experience Big Outsource has received positive feedback from clients in the Financial services sector, highlighting their expertise in bookkeeping and financial management. Clients noted a significant improvement in efficiency and accuracy, with one company achieving 99% accuracy in financial records. The provider's project management was praised for timely delivery and responsiveness to client needs. Overall, Big Outsource is recognized for its professionalism, strong alignment with client values, and ability to enhance operational productivity, making them a suitable partner for businesses in this industry. - 2 reviews for financial services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Bookkeeping Services for Accounting Firm (5.0/5, Jul 31, 2023): Big Outsource provides bookkeeping services to an accounting firm. Their tasks include recording the client's financial transactions, reconciling bank statements, and managing accounts payable and receivable. [Read Full Review](https://clutch.co/go-to-review/big-outsource/221277) - VA & Back Office Outsourcing for FinTech Co (5.0/5, Jul 29, 2025): Big Outsource provided a virtual assistant for a fintech company. The team handled email triage, set up client meetings, helped prep weekly analytics reports, and drafted social media captions. [Read Full Review](https://clutch.co/go-to-review/big-outsource/394114) ##### Chemicals & Biotechnology Experience Big Outsource has demonstrated strong expertise in the Chemicals & Biotechnology industry, particularly in enhancing customer service operations. Clients have reported a 40% reduction in response times and a 20% increase in customer satisfaction due to their tailored, proactive support. Their commitment to excellence and efficient project management resulted in measurable improvements, such as reduced complaints and increased retention. Overall, feedback highlights their ability to understand client needs and deliver high-quality, responsive services, making them a valuable partner for businesses in this sector. - 2 reviews for chemicals & biotechnology industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Services for Petrochemical Company (5.0/5, Jul 13, 2023): Big Outsource was hired to enhance the customer service operations of a petrochemical company. The team was responsible for streamlining customer support processes and optimizing response times. [Read Full Review](https://clutch.co/go-to-review/big-outsource/216078) - Virtual Assistant Services for Research Materials Supplier (5.0/5, Jul 25, 2025): Big Outsource provided virtual assistant services for a research materials supplier. The team managed the client's editing calendar, tracked manuscript revisions, and followed up with end clients for payments. [Read Full Review](https://clutch.co/go-to-review/big-outsource/393182) ##### Other industries Experience Big Outsource has demonstrated notable expertise and effectiveness in the Other industries sector, particularly in data management and content enhancement. Clients commend their ability to efficiently handle tasks, reduce preparation time, and enhance the quality of deliverables. Feedback highlights their flexibility, responsiveness, and attention to detail, which have significantly improved operational efficiency. Overall, Big Outsource is regarded as a reliable partner, making them a strong candidate for businesses seeking quality outsourcing solutions in this industry. - 2 reviews for other industries industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Data Entry for E-Commerce Company (5.0/5, Jul 26, 2023): Big Outsource has provided data entry services for an e-commerce company. The team's responsibility has involved inputting manual data into the client's systems. [Read Full Review](https://clutch.co/go-to-review/big-outsource/220125) - Documentation & Transcription for Preservation Mgmt. Company (5.0/5, Jul 1, 2025): Big Outsource provided editing and formatting services for a cultural institution. Their tasks included reformatting PowerPoint decks, creating trainer-facing guides, and transcribing Zoom recordings. [Read Full Review](https://clutch.co/go-to-review/big-outsource/386702) ##### Wellness & Fitness Experience Big Outsource has proven to be a valuable partner in the Wellness & Fitness industry, providing efficient administrative support that enhances client onboarding and financial accuracy. Clients commend their responsiveness and tailored communication, noting significant improvements in workflow efficiency. Their team's understanding of industry nuances contributes to a personalized approach, making them a strong choice for wellness and fitness startups seeking reliable operational support. - 1 review for wellness & fitness industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back-Office Support & Customer Service for Fitness Company (5.0/5, Jun 19, 2025): Big Outsource provided two part-time assistants for a fitness and wellness company. The team focused on financial tracking and documentation and handled client communication and calendar scheduling. [Read Full Review](https://clutch.co/go-to-review/big-outsource/383486) ##### Beauty Experience Big Outsource has demonstrated strong expertise in the Beauty industry, particularly in managing customer inquiries and product listings for clean beauty brands like True Botanicals. Clients have noted significant improvements in customer response times and overall satisfaction, with one review highlighting a boost in star ratings and returning buyers. The company excels in providing personalized support, matching VAs with relevant experience, thereby enhancing the client’s brand voice and customer engagement. Overall, Big Outsource appears to be a valuable partner for businesses in the Beauty sector. - 1 review for beauty industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for Beauty Brand (5.0/5, Jun 14, 2025): Big Outsource provided customer support services for a clean beauty brand. They managed product listing revisions, responded to customer messages, followed up on reviews and feedback, and more. [Read Full Review](https://clutch.co/go-to-review/big-outsource/381849) ##### Education Experience Big Outsource has proven their expertise in the Education industry by enhancing operational efficiency for clients like EdTech companies and educational module providers. Clients have praised their professionalism, responsiveness, and cultural alignment, highlighting significant productivity increases and seamless support integration. With strong project management and a commitment to quality, Big Outsource is well-positioned to meet the unique needs of organizations in the Education sector. - 2 reviews for education industry - 2 reviews are 5 stars - Unknown avg. project cost - Data Entry Process Services for Educational Company (5.0/5, Aug 5, 2023): Big Outsource is responsible for managing the data entry process for an educational company's educational modules. They digitalize the content to streamline the workflow and enhance productivity. [Read Full Review](https://clutch.co/go-to-review/big-outsource/222924) - Customer Service Outsourcing for EdTech Company (5.0/5, May 20, 2025): Big Outsource provides customer service support for an EdTech company. The team collaborates with the client as their internal customer service team to increase their customer service footprint. [Read Full Review](https://clutch.co/go-to-review/big-outsource/375623) ##### Medical Experience Big Outsource has received positive feedback in the Medical industry for their expertise in providing reliable and cost-effective support solutions. Clients appreciate their exceptional communication and responsiveness, which have significantly improved operational efficiency and profitability. The team's proactive approach and ability to adapt quickly to staffing changes have been particularly praised. Overall, Big Outsource is regarded as a reliable partner for businesses seeking to enhance their service delivery in the medical sector. - 1 review for medical industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Call Center Support for Health Consultation Firm (5.0/5, Jul 19, 2023): Big Outsource provides ongoing customer support for a health consultation firm. [Read Full Review](https://clutch.co/go-to-review/big-outsource/217733) ##### Real estate Experience Big Outsource has demonstrated substantial expertise in the real estate industry, particularly in streamlining project management for clients like TN Homebuyers. Their support resulted in reduced turnaround times and enhanced communication, significantly easing operational chaos. Clients appreciate their reliability and adaptability, which allows for a harmonious integration with creative workflows. Overall, Big Outsource is well-regarded for providing valuable assistance that positively impacts efficiency and client satisfaction in real estate projects. - 1 review for real estate industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Video Editing Support for Real Estate Investment Company (5.0/5, May 20, 2025): Big Outsource provided ongoing video editing support for a real estate investment company. They organized the production schedule, followed up on approvals, and kept the client updated on project statuses. [Read Full Review](https://clutch.co/go-to-review/big-outsource/375599) ##### Retail Experience Big Outsource has demonstrated significant expertise in the Retail industry, particularly in enhancing customer service and streamlining back office operations for ecommerce businesses. Clients have praised their ability to integrate seamlessly into brand cultures, resulting in improved customer satisfaction and operational efficiency. Key achievements include a 30% increase in customer feedback ratings and a 40% reduction in order processing time. Their commitment to client success and adaptability to unique business needs positions them as a valuable partner for retail companies. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for E-Commerce Retail Company (5.0/5, Aug 16, 2023): Big Outsource handles an e-commerce retail company's customer service. They've established a dedicated team of agents to manage customer inquiries, complaints, and support requests. [Read Full Review](https://clutch.co/go-to-review/big-outsource/225863) ##### Telecommunications Experience Big Outsource has received positive feedback from telecommunications clients, highlighting their expertise in enhancing customer support and streamlining billing processes. Clients appreciate their strong alignment with company values, effective project management, and swift response to needs, leading to measurable improvements in customer satisfaction and operational efficiency. Their commitment to customer service excellence positions them as a reliable partner for businesses in the telecommunications industry. - 1 review for telecommunications industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support for Telecommunications Company (5.0/5, Aug 5, 2023): Big Outsource provides customer and technical support operations services for a telecommunications company. They manage the billing and collection process and help fasten resolution times. [Read Full Review](https://clutch.co/go-to-review/big-outsource/222928) ##### Beauty & Cosmetics Experience Big Outsource has demonstrated significant expertise in the Beauty & Cosmetics industry, particularly in enhancing administrative efficiency and product information management for clients like IGK Hair. Clients appreciate their professional project management, timely delivery, and responsiveness to specific needs. The firm's commitment to understanding unique business requirements and delivering quality services has led to improved customer satisfaction, making them a strong candidate for businesses seeking reliable support in this sector. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - Unknown avg. project cost - Business & IT Consulting Services for Haircare Company (5.0/5, Aug 5, 2023): Big Outsource was hired to streamline a haircare company's administrative processes. The team oversees these functions, handles backend support, and manages product information to improve efficiency. [Read Full Review](https://clutch.co/go-to-review/big-outsource/222915) ##### Arts, entertainment & music Experience Big Outsource has received positive feedback from clients in the Arts, entertainment & music industry, highlighting their strong understanding of niche industry needs and exceptional customer service. Clients commend their responsiveness and project management capabilities, noting timely delivery and proactive solutions. Their commitment to aligning with client values and fostering a collaborative environment further reinforces their expertise and effectiveness, making them a reliable partner for businesses seeking to enhance operational processes in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support for Driving Technology Company (5.0/5, Aug 4, 2023): Big Outsource provides customer support services for a driving technology company. The team manages customer queries, oversees the ticketing system, and coordinates back-office operations. [Read Full Review](https://clutch.co/go-to-review/big-outsource/222337) ##### Legal Experience Big Outsource has demonstrated notable expertise in supporting legal clients, particularly in personal injury law. Their ability to efficiently manage backlogs and enhance client service through timely delivery of legal documents and support has been well-received. Clients appreciate their responsive project management and alignment in values. However, there is some desire for improved screening of candidates to ensure a consistent work ethic. Overall, they are viewed as a valuable partner in the legal industry. - 1 review for legal industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back-Office Outsourcing for Legal Company (5.0/5, Jul 25, 2023): A legal company has hired Big Outsource for back-office outsourcing. They gather medical records and bills, draft demand letters, assist personal injury clients, and answer phone calls, among other tasks. [Read Full Review](https://clutch.co/go-to-review/big-outsource/219818) ##### Supply Chain, Logistics, and Transport Experience Big Outsource has received positive feedback in the Supply Chain, Logistics, and Transport industry, particularly for their expertise in enhancing customer support. Clients commend their efficient call center management, improved customer satisfaction, and timely project delivery. Their team demonstrates a strong understanding of logistics needs, providing personalized solutions that align with client values. Overall, their professionalism and responsiveness make them a valuable partner for businesses seeking to optimize logistics operations. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Logistics Company (5.0/5, Jul 23, 2023): Big Outsource provided call center services for a logistics company. They were tasked with processing orders, providing real-time shipment updates, and handling customer queries and inbound and outbound calls. [Read Full Review](https://clutch.co/go-to-review/big-outsource/219024) ##### Consulting Experience Big Outsource has demonstrated strong expertise in the Consulting industry, particularly in data management for M&A projects. Clients commend their ethical alignment, effective communication, and timely delivery of services. The feedback highlights their commitment to client values and a supportive work culture, fostering a collaborative environment. Overall, sentiment is highly positive, indicating that potential clients can expect reliable and value-driven consulting support that aligns with their organizational goals. - 1 review for consulting industry - 1 review is 5 stars - Unknown avg. project cost - Business Services for Mergers & Acquisitions Company (5.0/5, Jul 19, 2023): Big Outsource was hired by a mergers and acquisitions company to support their database project. The team has provided a data manager to conduct data research and provide useful insights for the project. [Read Full Review](https://clutch.co/go-to-review/big-outsource/218011) ##### Consumer Products Experience Big Outsource has demonstrated significant expertise in the Consumer Products industry, particularly in enhancing operational efficiency for companies like Fit Organix. Clients praise their structured approach and adaptability, noting a 70% reduction in administrative workload and improved client satisfaction by 15%. Their commitment to timely deliverables and consistent communication has positioned them as a valuable partner for businesses seeking to streamline processes and focus on creative work, making them a strong fit for Consumer Products enterprises. - 1 review for consumer products industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back-Office Outsourcing for Organic Meal Delivery Firm (5.0/5, Sep 7, 2025): Big Outsource provided back-office support to an organic meal delivery firm. They managed client correspondence, drafted content for newsletters and email campaigns, and handled daily administrative tasks. [Read Full Review](https://clutch.co/go-to-review/big-outsource/403957) ##### Information technology Experience Big Outsource demonstrates strong expertise in providing virtual assistance across various sectors within the Information Technology industry. Clients have praised their ability to improve operational efficiency, such as reducing customer response times and organizing complex data systems. The overall sentiment is highly positive, highlighting their professionalism, initiative, and adaptability. Businesses seeking reliable support in customer service, data management, and administrative tasks may find Big Outsource to be an invaluable partner. - 3 reviews for information technology industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Virtual Assistant for IT Co (5.0/5, Jun 12, 2025): Big Outsource provided two virtual assistants for an IT company. The team handled scheduling across multiple calendars, screened emails, and maintained a streamlined Google Drive system. [Read Full Review](https://clutch.co/go-to-review/big-outsource/381438) - Customer Service Outsourcing for Data Platform (5.0/5, Aug 19, 2025): Big Outsource provided a full-time virtual assistant for a data platform. The assistant managed customer service queries on Amazon, tracked inventory, and updated product listings on Amazon and Shopify. [Read Full Review](https://clutch.co/go-to-review/big-outsource/399468) - Back Office Outsourcing for Visualization Studio (5.0/5, Sep 18, 2025): Big Outsource provided customer support outsourcing for a visualization studio. The team responded to customer emails, organized a folder system, logged data into spreadsheets, and cleaned up old records. [Read Full Review](https://clutch.co/go-to-review/big-outsource/407090) ##### eCommerce Experience Big Outsource has received positive feedback for their expertise in managing eCommerce operations, particularly in order processing, invoicing, and enhancing platform aesthetics. Clients commend their project management, timely delivery, and responsiveness to specific needs. Their bilingual capabilities and commitment to quality services significantly improve client satisfaction and operational efficiency, making them a strong candidate for businesses in the eCommerce sector seeking reliable support. - 3 reviews for ecommerce industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Back Office Support & Graphic Design for E-Commerce Platform (5.0/5, Jul 29, 2023): An e-commerce platform has hired Big Outsource to handle their order processing and invoicing processes. They also provide graphic design support for the client's product listings and promotional materials. [Read Full Review](https://clutch.co/go-to-review/big-outsource/221001) - Staffing & Back-Office Outsourcing for E-Commerce Company (5.0/5, Jul 24, 2025): Big Outsource provided two part-time assistants for an e-commerce company. The staff helped the client with report creation, attendance tracking, and managing communication in English and Spanish. [Read Full Review](https://clutch.co/go-to-review/big-outsource/392963) - Virtual Assistant Services for B2B E-Commerce Platform Co (5.0/5, Oct 15, 2025): Big Outsource provided virtual assistant services for a B2B e-commerce platform company. The team managed the client's emails, coordinated customer calls, proofread drafts, and helped prepare content calendars. [Read Full Review](https://clutch.co/go-to-review/big-outsource/413498) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations. [Read All Reviews](https://clutch.co/profile/big-outsource?verified=true#reviews) - $50,000 to $199,999 (15 reviews) - $10,000 to $49,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 7 countries - Australia (1 projects) - Canada (2 projects) - India (1 projects) - Serbia (1 projects) - Switzerland (1 projects) - United States (19 projects) - England (1 projects) This provider is available in 8 time zones: - Central European Time (CET) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Singapore Standard Time (SGT) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/big-outsource?verified=true#reviews) --- ### [Helpware CX](https://clutch.co/profile/helpware-cx) #### 4.8 out of 5 star rating (47 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Lexington, KY #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 50% Customer Service Outsourcing - 10% Data Annotation Services #### Company description Helpware CX is a professional provider of Contact Center Services, specializing in comprehensive Customer Support Services including Inbound and Outbound Call Handling, Phone Support, and Telephonic Support. The company has consistently received high ratings, with reviews highlighting their flexibility, seamless integration, and proactive management. Approximately 90% of reviews noted their impressive ability to customize services, adapt quickly, and maintain effective communication. [Visit Website](https://helpware.com/cx/services/cx-operations?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-virtual-receptionist) #### Trustworthy Clients consistently express a high level of trust in Helpware, describing them as 'trustworthy' and 'in good hands.' One client noted Helpware's ability to exceed expectations, highlighting their effective communication and adherence to deadlines. Another emphasized Helpware's integrity and professionalism, stating that their team operates independently while maintaining a strong connection to client needs. Overall, the sentiment reflects a strong confidence in Helpware's capabilities and commitment to delivering quality customer support. - Call Center Services for Professional Services Company (5.0/5, Sep 24, 2020): They’ve exceeded expectations. Once we agreed to the deal, they had an agent hired in two weeks. They created a schedule and a plan and they always hit their deadlines. They’ve been very communicative about their schedules and I know what to expect and when to expect it. They hit every aspect of those expectations. I highly recommend Helpware. Trust them because you’re in good hands. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/71254) - Customer Support for Lifestyle Product Supplier (5.0/5, Apr 4, 2019): Strong communication is a key characteristic of Helpware. In any case that lacks instructions, clear expectations, or procedures to follow, their team uses common sense and determination to deliver the best outcome possible. When an urgent problem arises that may damage our company, they alert us right away so we can take action. Otherwise, Helpware operates independently and continues to improve our positioning. We can trust them to handle our customer service side without much activity on our part. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/84412) #### Experience in 13 industries Helpware has demonstrated significant expertise across diverse industries, including telecommunications, information technology, healthcare, eCommerce, and financial services. Feedback highlights their strengths in rapid project management, effective customer support, and adaptability to client needs. The telecommunications sector noted increased customer acquisition, IT firms praised Helpware for staff training and support efficiency, while healthcare clients emphasized improved patient engagement. Overall, sentiment is positive, with clients commending Helpware’s collaborative culture and responsiveness, making them a suitable partner across various sectors. [Read All Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews) ##### Retail Experience Helpware CX has received positive feedback from clients in the Retail industry, highlighting their expertise in order processing and customer interaction management. Clients appreciate Helpware CX's ability to seamlessly integrate with their teams, demonstrating strong communication and responsiveness. The company's training and quick decision-making empower staff to address customer issues effectively. Overall, Helpware CX is well-regarded for enhancing operational efficiency and supporting growth for Retail businesses. - 1 review for retail industry - $10,000 – $49,000 avg. project cost - Customer Service Staff for Sports Gear Rental Company (4.5/5, Apr 24, 2019): A dedicated resource from Helpware helped process orders, coordinate with vendors, and respond to customer inquiries. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/94054) ##### Automotive Experience Helpware CX has demonstrated strong expertise and reliability in supporting digital marketing projects within the Automotive industry. Clients have praised their thorough communication, project management, and timely completion of tasks, contributing positively to business goals. The team's ability to handle diverse projects and their reasonable rates make Helpware CX a strong candidate for companies seeking efficient marketing solutions in the Automotive sector. - 1 review for automotive industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back Office & Digital Marketing Support for Digital Solutions Company (5.0/5, Jan 9, 2019): Helpware helped set up digital marketing accounts in Bing, DoubleClick, Facebook, Google Ads, Google Analytics, and Google Tag Manager. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/42230) ##### Telecommunications Experience Helpware CX has received positive feedback from clients in the Telecommunications industry, highlighting their expertise in customer research and marketing strategies. One client noted that Helpware CX successfully attracted six new customers through their effective engagement. The company's project management was praised for its speed and efficiency, with clients appreciating the prompt communication. Overall, Helpware CX is seen as a strong partner capable of delivering value and impactful results in the Telecommunications sector. - 1 review for telecommunications industry - Unknown avg. project cost - Customer Research Services for Telecommunications Co (4.5/5, May 12, 2026): Helpware CX provided customer research services for a telecommunications company. The goal was to attract customers. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/456537) ##### Information technology Experience Helpware CX has received positive feedback in the Information technology industry, highlighting their expertise in project management, responsiveness, and quality of service. Clients commend Helpware CX for their ability to hire, train, and retain skilled resources effectively while delivering projects on time and within budget. Their strong communication and collaborative approach have been noted as key strengths, contributing to enhanced operational efficiency and cost savings for clients. Overall, Helpware CX is highly regarded as a reliable partner for IT projects. - 2 reviews for information technology industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Image Annotation for Computer Vision Software (5.0/5, May 29, 2019): Helpware annotated thousands of images for computer vision models. They adjusted their internal tools to match the specified business process and did QA. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/109902) - Staff Aug & Back Office Outsourcing for Cybersecurity Co (5.0/5, May 13, 2025): Helpware provided staff augmentation for a cybersecurity company. Helpware assembled a team of 15 resources and provided best practices and process training to support the client's alert monitoring service. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/373970) ##### Other industries Experience Helpware CX has received positive feedback across the Other industries sector, demonstrating its expertise in providing scalable, high-quality customer support and operational solutions. Clients have praised the company's responsiveness, adaptability, and dedication to enhancing customer satisfaction, leading to improved engagement and operational efficiency. The collaborative approach and ability to seamlessly integrate with clients' teams further highlight Helpware CX’s strengths, making it a suitable partner for businesses seeking reliable support in diverse operational tasks. - 28 reviews for other industries industry - 23 reviews are 5 stars - $200,000 – $999,999 avg. project cost - BPO & IT Services for HealthTech Firm (5.0/5, Nov 3, 2021): A health technology company has hired Helpware for their BPO and IT services. The team provides ongoing support for any urgent IT-related matters or business process challenges. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/3930) - Customer Support for Custom Meal Service Provider (5.0/5, Feb 4, 2022): Helpware provides customer support for a custom meal service provider's geographically diverse clientele. Their aim is to increase the client's coverage of time zones with more agents. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/10409) - Call Center Services for Digital Government Partner (5.0/5, Jun 6, 2022): Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/21826) - Staffing for Wine Distributor (5.0/5, Aug 22, 2019): Helpware provided staffing services to a wine business looking to find skilled employees overseas that would assist with customer support. Their team provided training services to potential hires.  [Read Full Review](https://clutch.co/go-to-review/helpware-cx/30582) - Call Center Services for Food & Beverage Company (5.0/5, Aug 10, 2020): Helpware ensures a customer support workforce for a food and beverage company is always available. They guarantee that all calls are being attended and support requests are cleared up immediately. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/35032) - Call Center Services for Nonprofit Organization (5.0/5, Jun 2, 2021): Helpware handles call center services for a nonprofit organization. The team provides daily operational support, making outbound calls to pharmacies and clinics to gather COVID-19 vaccination data. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/41747) - Tech Support for Valet Tech Solution Provider (5.0/5, Jan 25, 2019): Helpware provides software and hardware support for a tech company’s clients. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/49275) - Customer Service via Chat (5.0/5, Feb 1, 2019): Helpware uses ticket tracking software to triage and resolve customer inquiries and drive sales. They also help build/design online stores. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/53030) - Call Center Services for Professional Services Company (5.0/5, Sep 24, 2020): Helpware provides customer support for a resume building website. They were involved in the hiring process, and they brought on qualified services agents to handle incoming calls and field emails. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/71254) - Staff Augmentation for Computer Software Company (4.5/5, Oct 24, 2019): Helpware augmented the staff of a computer software company. Their team was responsible for account management assistance and daily operations. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/72046) - Customer Service Team for Lifestyle Brand (5.0/5, Oct 28, 2019): Helpware provided customer support services for a lifestyle brand. This included responding to inquiries regarding order status, conducting refunds and exchanges, answering incoming calls, and more. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/74209) - BPO Services for Sports Management Technology Platform (4.5/5, May 11, 2020): Helpware supports business processes for a sports management technology platform. They assist customers with technology to build registration profiles in order to extend hours. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/83769) - Customer Support for Lifestyle Product Supplier (5.0/5, Apr 4, 2019): Helpware provides ongoing customer service support for a consumer goods company. They answer all tickets and inquiries on several channels; process defects, refunds, and fraud claims; and log important data. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/84412) - Support Program Dev for Volunteer Computer Software Startup (4.5/5, Oct 12, 2020): Helpware is working on customer support services and establishing a 3-tier customer support program that supports users and provides quick feedback. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/84863) - Research Data for Customer Service & Engagement Platform (5.0/5, Apr 12, 2019): Helpware conducted research on a customer metric to improve a sales process.    [Read Full Review](https://clutch.co/go-to-review/helpware-cx/88216) - BPO for Meditation App Business (5.0/5, Nov 9, 2020): Helpware provides reps to support the organization’s small and medium-sized businesses (SMBs). Their work has involved automating and documenting onboarding processes. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/109848) - Centralization Process & Outsourcing Svcs for Treatment Firm (5.0/5, Aug 18, 2021): Helpware helped a treatment center centralize their processes by identifying their training needs and performance metrics. They continue to provide outsourcing services to the company. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/110972) - Customer Experience Resource Augmentation for Candy Company (4.0/5, Jun 20, 2019): Helpware provided two customer experience representatives to accommodate customer requests during a busy season. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/121165) - Project & Customer Support for MSP Company (5.0/5, Sep 28, 2018): Helpware provided staffing services, including project management and client-facing interaction. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/127349) - Customer Tech Support for IT Company (5.0/5, Oct 4, 2018): Helpware provided remote technical assistance, answering customer questions and resolving issues over the phone. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/129619) - Scaling Customer Support for Womens' Fashion Marketplace (4.0/5, Oct 4, 2018): Helpware provides ongoing customer support for an e-commerce platform. Their customer service representatives correspond via phone, email, and live chat. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/129699) - Customer Support & Back-Office Work for Software Company (5.0/5, Feb 5, 2020): Helpware provides call center services (e.g., live chat, email) to manage a software company's customer support line. They also handle customer billing and subscription-related tasks. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/132716) - Inbound, Outbound, & Back Office for Pain Management Practice (5.0/5, Oct 18, 2018): To better support new clients, Helpware handles administrative processes for a medical practice, including inbound calls, outbound calls, and document management. They also helped digitize internal operations. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/135893) - Video Labeling For IoT Company (5.0/5, Oct 3, 2022): An IoT company hired Helpware to handle their video labeling efforts. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/160836) - Customer Support Services for Grocery Delivery Company (5.0/5, May 1, 2023): Helpware provides customer support services to a grocery delivery firm. They've deployed over 30 agents to provide support in the client's email, text messages, and social media channels. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/198530) - Call Center Services for Hotel Booking Software Company (5.0/5, Aug 21, 2023): Helpware provided call center services for a hotel booking software company. The team implemented a 24/7 multi-lingual support center solution and provided the client with agents. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/226842) - Customer Service Outsourcing for Parking Software Company (5.0/5, Feb 12, 2024): Helpware provides ongoing customer service outsourcing services for a parking software company. The team handles equipment and software; they’re in charge of remotely troubleshooting issues for end clients. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/268263) - Video Dev, Graphics & Digital Mktg for Healthcare Mktg Firm (5.0/5, Aug 7, 2024): Helpware has been hired by a healthcare marketing firm to support their marketing team with video development, graphics, and digital marketing. The team is tasked with applying backroom marketing expertise. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/305795) ##### eCommerce Experience Helpware CX has received positive feedback from clients in the eCommerce industry, highlighting their expertise in customer service solutions. A senior customer support manager noted their alignment in company values and culture, along with their ability to provide customized support. Clients appreciate Helpware CX's responsiveness, timely project management, and cost-effectiveness, resulting in improved customer interaction metrics. Overall, the sentiment indicates that Helpware CX is a strong candidate for eCommerce businesses seeking reliable customer service partners. - 1 review for ecommerce industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support for Clothing Company (5.0/5, Dec 8, 2023): Helpware provides customer support to a clothing company. They provide customer service agents to strengthen the internal sales team and cater to customers. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/254956) ##### Media Experience Helpware CX has received positive feedback from clients in the Media industry, particularly highlighting its expertise in content management and customer support. Clients noted significant improvements in customer satisfaction and engagement metrics, attributing these successes to Helpware CX's proactive project management and flexible approach. The company's ability to provide tailored solutions and maintain consistent communication has been instrumental in driving growth for its Media partners, suggesting that Helpware CX is a strong fit for businesses looking to enhance their customer experience and content strategy. - 2 reviews for media industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Social Media Management for Author (5.0/5, Feb 26, 2019): Helpware manages marketing coordination and social media.  They collaborated on a style guide and now operate a content calendar. The internal team creates the content, which Helpware then edits and posts. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/65247) - Call Center Services for Resume Builder Website (5.0/5, Apr 29, 2021): Helpware provides ongoing call center services for a resume builder website. The team provides product support and technical troubleshooting via email and phone channels. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/138213) ##### Advertising & marketing Experience Helpware CX has received positive feedback from clients in the Advertising & marketing industry, highlighting their expertise in social media strategy, email campaigns, and customized marketing solutions. Clients appreciate Helpware CX's ability to enhance brand presence, streamline workflow, and save time on manual tasks, resulting in increased engagement and client acquisition. Their professional communication and commitment to quality make them a strong partner for businesses seeking to enhance their marketing efforts. - 3 reviews for advertising & marketing industry - Less than $10,000 avg. project cost - Design & SMM for Graphic Design Firm & Online Shop (4.5/5, Jan 13, 2021): Helpware provides ongoing design and social media marketing for a graphic design firm and online shop. The team was hired to provide design and production assistance, as well as create a social media plan. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/34522) - Staffing for Article Engagement Specialists (4.0/5, Oct 5, 2018): Helpware provides assistance with staffing resources for article engagement tasks in German and English. They source and vet potential candidates before training them via video conferences. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/130167) - Staff Augmentation for Marketing Agency (4.5/5, Feb 20, 2020): Helpware buttressed the marketing efforts of an e-commerce-focused marketing agency. They helped the client craft personalized messaging for prospective clients. The team also spearheaded email campaigns. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/144430) ##### Arts, entertainment & music Experience Helpware CX demonstrates strong expertise and effectiveness in providing customer support solutions for the Arts, entertainment & music industry. Clients praise their ability to manage communication channels efficiently and accommodate feedback quickly, resulting in significant time savings and improved service delivery. The 24/7 support ensures coverage for diverse user needs, enhancing customer experience. Overall, the positive sentiment in reviews highlights Helpware CX as a reliable partner capable of adapting to the specific demands of the industry. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Online Store Platform (5.0/5, Dec 17, 2020): Helpware provides ongoing call center services for an online store platform. The team supplies seven days a week coverage and they handle calls, chats, and other support and assistance channels. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/140836) ##### Education Experience Helpware CX has received positive feedback from clients in the Education industry, particularly for its expertise in customer support. Clients appreciate the team's proactive approach and effective communication, which enhances the learning experience for students using educational software. The ability to provide timely and helpful support has been highlighted as a key strength, indicating that Helpware CX is well-equipped to meet the needs of educational organizations seeking reliable assistance. - 1 review for education industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for E-Learning Software Company (5.0/5, Aug 29, 2020): Helpware provided call center services for an e-learning software company. The team provides support to students who are attempting to navigate the software. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/51984) ##### Business services Experience Helpware CX has received positive feedback in the Business services industry for its exceptional support and expertise. Clients appreciate the seamless collaboration and the ability to offload tasks, enabling them to focus on core business activities. The responsiveness and attentiveness of Helpware CX's team are frequently highlighted, along with their capacity to adapt and grow with clients' needs. Overall, Helpware CX demonstrates a strong commitment to enhancing client operations and delivering quality service, positioning itself as a valuable partner in the Business services sector. - 3 reviews for business services industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Administrative and Internal Support for Strategy Consultancy (5.0/5, Oct 23, 2019): Helpware provided branding and design work for a business strategy consulting firm. Their team was an extension of the internal team, bolstering day-to-day operations. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/70882) - Customer Support for Analytics Company (5.0/5, Sep 27, 2018): Helpware provides full-service customer support throughout the business week. The team is contracted on an ongoing basis. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/127201) - Office Support Resources for Hiring Company (5.0/5, Oct 6, 2018): Helpware handles various engineer recruitment processes such as registering new companies, producing weekly reports, managing databases, and facilitating document exchanges with candidates. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/130551) ##### Financial services Experience Helpware CX demonstrates significant expertise in the Financial services industry, with clients praising their ability to provide tailored research and outsourcing solutions. Reviews highlight Helpware CX's proactive approach to understanding complex sectors, particularly in healthcare within finance, and their effective CRM administration. Clients appreciate their high level of integration and communication, contributing to improved operational efficiency and sustained growth. Overall, Helpware CX is recognized as a valuable partner capable of enhancing business performance in the Financial services sector. - 2 reviews for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Mkt Research & CRM Administration for Financial Services Co (4.0/5, Oct 23, 2019): Helpware provides outsourced workforce solutions to a financial services company. They conduct research on operators and themes within the US healthcare services space. The team also administers the CRM. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/70550) - Data Entry & Back Office Support for Marketing Services Company (5.0/5, Oct 17, 2018): Helpware supplements resources for ongoing marketing campaigns. They handle automated outreach efforts and use Zapier to manage relationships. The team oversees event registration and the user database. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/135133) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Helpware's strong value for money, with many noting that their pricing aligns well with budgetary constraints while delivering high-quality services. For instance, a CEO mentioned they chose Helpware due to its 'good value for cost' and 'pricing fit our budget.' Another client emphasized significant cost savings and efficient project management, stating, 'They meet deadlines and stay within the budget.' Overall, feedback reflects a positive sentiment regarding Helpware's affordability and the quality of their work. [Read All Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews) - $50,000 to $199,999 (12 reviews) - $10,000 to $49,000 (10 reviews) - Less than $10,000 (4 reviews) - $200,000 to $999,999 (3 reviews) - $1,000,000 to $9,999,999 (3 reviews) - $10,000,000 + (1 reviews) #### Very responsive Helpware CX is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [DMT Business Development](https://clutch.co/profile/dmt-business-development) #### 5 out of 5 star rating (79 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 50 - 249 employees - Ottawa, Canada #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 15% Email Marketing - 75% Sales Outsourcing #### Company description DMT Business Development is a proficient lead generation and sales pipeline expansion company. They excel in outbound lead generation and customer support services, consistently delivering positive outcomes such as booking numerous qualified meetings. Approximately 95% of reviews commend their clear communication, adaptability, and personalized approach, underscoring their effectiveness in generating high-quality leads. [Visit Website](https://dmtcorp.io/from-clutch/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-virtual-receptionist) #### Team players DMT Business Development is praised for its strong team dynamics, with clients noting their effective communication and responsiveness to needs. One client emphasized that the project management was excellent, highlighting that the team was well-organized and highly skilled. The alignment of values and the ability to deliver on time were also noted as significant strengths, contributing to an overall positive sentiment regarding their collaborative approach. #### 23 reviews mention Call Center Services Lead Generation Services for UX/UI Design Agency 5.0/5 — DMT Business Development was hired by a UX/UI design agency to provide lead generation services. The team focused on scheduling meetings with qualified prospects. - 23 of 23 Call Center Services reviews are 5 stars - 13 new reviews for Call Center Services in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/411548) #### Experience in 18 industries DMT Business Development has garnered positive feedback across various industries, including Software, IT Services, Financial Services, and Healthcare. Clients commend their expertise in lead generation, effective communication, and timely project management. In the Software sector, they excelled in booking high-quality meetings, while in IT Services, their strategic approach significantly boosted sales pipelines. Overall sentiment is highly favorable, with clients appreciating their adaptability and personalized outreach strategies, making DMT a suitable partner for businesses across these sectors. [Read All Reviews](https://clutch.co/profile/dmt-business-development?verified=true#reviews) ##### Other industries Experience DMT Business Development has received positive feedback from clients in the Other industries sector, highlighting its expertise in lead generation and appointment setting. Clients praised the company's adaptability, proactive communication, and strategic approach to outreach, resulting in a consistent flow of qualified leads and successful meetings with decision-makers. Overall, the sentiment reflects satisfaction with DMT Business Development's ability to effectively enhance sales pipelines and deliver value to businesses operating in diverse industries. - 49 reviews for other industries industry - 44 reviews are 5 stars - Less than $10,000 avg. project cost - Appointment Setting for SaaS Company (5.0/5, Nov 16, 2021): DMT Business Development (formerly SalesNash) was hired by a SaaS company to set appointments with prospects for their sales team. They're currently leading an outbound lead generation campaign through email, LinkedIn, and phone calls. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/4979) - Lead Generation for Biotech Software Company (5.0/5, Jan 31, 2022): Looking to improve client acquisition, a biotech software company hired DMT Business Development (formerly SalesNash) to run lead generation efforts. The team worked on outreach efforts, mainly through email and LinkedIn. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/9905) - Sales Lead Generation For IaaS Company (5.0/5, Mar 18, 2022): DMT Business Development (formerly SalesNash) helps an IaaS company create digital marketing campaigns for sales lead generation. They work with the client to get the attention of the right market at the right time.  [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/13721) - Email & Linkedin Campaign for Marketing SaaS Startup (5.0/5, Mar 20, 2022): DMT Business Development (formerly SalesNash) ran outreach email and LinkedIn campaigns for a marketing SaaS startup. They managed sales prospecting to get contacts and arranged demos for the client. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/13798) - Lead Generation for SaaS Company (5.0/5, Mar 21, 2022): DMT Business Development (formerly SalesNash) has been providing outbound sales campaigns for a SaaS company. The team helps increase additional leads by organizing meetings for the internal sales department and possible customers. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/13847) - Target Prospecting Service for AP Processor SaaS Company (5.0/5, May 6, 2022): DMT Business Development (formerly SalesNash) offers an AP processor technology SaaS company target prospecting services. They've researched the market to identify sales targets and are now identifying potential compact monitor installers.  [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/18182) - Lead Generation Services for SaaS Platform (5.0/5, May 23, 2022): DMT Business Development (formerly SalesNash) provides lead generation services for a SaaS platform. They are tasked with managing the email campaigns and Linkedin lead generation campaigns to promote the services of the client. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/20120) - Lead Generation for Healthcare Company (5.0/5, Jun 1, 2022): DMT Business Development (formerly SalesNash) was hired by a healthcare company to handle their outbound lead generation campaigns. They're tasked with identifying new leads and targeting internal lead lists. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/21271) - Lead Generation for Developer Tools Company (5.0/5, Oct 14, 2022): DMT Business Development (formerly SalesNash) has provided a list of leads for a developer tools company. The client provided an ideal customer profile and the team offered what they were looking for.  [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/162501) - Lead Generation Services for SaaS Solutions Company (5.0/5, Feb 7, 2023): DMT Business Development (formerly SalesNash) provides lead generation services for a SaaS solutions company. They identify potential customers for the client. They email and call these customers and schedule sales meetings with them.  [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/179899) - Lead Generation for SaaS Company (5.0/5, Feb 9, 2023): DMT Business Development (formerly SalesNash) was hired by a SaaS company to handle their outbound sales outreach efforts. They were tasked with creating outreach messages and conducting research to find fitting companies and leads. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/180162) - Outbound Sales for SaaS Company (5.0/5, Feb 19, 2023): DMT Business Development (formerly SalesNash) provides lead generation services for a SaaS company. The team generates new leads weekly and reaches decision-makers across different regions with accurate emails. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/181707) - Lead Generation for Cloud Communication Company (5.0/5, Feb 24, 2023): DMT Business Development (formerly SalesNash) provides B2B appointment scheduling services for a cloud communication platform. The team is responsible for market research, contacting prospects via email, callers, messages, and more. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/182725) - Appointment Scheduling for Software & Services Company (5.0/5, Mar 17, 2023): DMT Business Development (formerly SalesNash) was hired by a software and services company to help with their appointment scheduling. The goal is to increase leads and sales. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/187947) - Email & Lead Gen Campaigns for Photo & Video Automation Co (5.0/5, Apr 27, 2023): A photo and video automation company hired DMT Business Development (formerly SalesNash) to manage their email and Linkedin lead generation campaigns. The team generated a list of prospective customers and scheduled appointments. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/197932) - Outbound Lead Generation for Software Company (5.0/5, May 3, 2023): DMT Business Development (formerly SalesNash) provided outbound lead generation services for a software company. The team developed and deployed outbound email campaigns with the goal of landing executive-level introductory sales calls. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/199165) - Outbound Sales Services for Digital Signage SaaS Company (5.0/5, May 4, 2023): DMT Business Development (formerly SalesNash) provided outbound sales services for a digital signage SaaS company. They provided a team of sales development representatives who delivered outbound B2B and B2C leads, aiming for higher-end leads. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/199369) - Staff Augmentation for Recruiting Company (4.5/5, May 10, 2023): DMT Business Development (formerly SalesNash) provided staff augmentation services for a recruitment company. The team was hired to help research and identify qualified candidates for specific executive searches. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/200714) - Outbound Marketing for VR/AR Solutions Company (5.0/5, Jun 6, 2023): DMT Business Development (formerly SalesNash) creates outbound marketing campaigns for a VR/AR solutions company to reach those interested in the client's offering. DMT Business Development's (formerly SalesNash) scope includes research, copywriting, and appointment setting. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/206787) - Lead Generation & Customer Outreach for Analytics Company (4.5/5, Jun 16, 2023): DMT Business Development (formerly SalesNash) helps an analytics company find qualified prospects. The team also prepares outreach templates and performs A/B testing. The outreach involves outbound calls, email campaigns, and LinkedIn contacts. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/209386) - Sales Outsourcing Services for Restaurant Software Provider (4.5/5, Jun 20, 2023): DMT Business Development (formerly SalesNash) provided sales outsourcing services for a restaurant software provider. The team built lists of prospective customers, conducted email outreach, and scheduled demos and discovery calls. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/210258) - Sales Assisstance for Software Company (5.0/5, Jun 28, 2023): DMT Business Development (formerly SalesNash) provides assistance to a software company. DMT Business Development (formerly SalesNash) is responsible for reaching out to client's potential customers through email and setting up meetings with their sales team. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/212223) - Lead Generation for Agriculture Company (4.5/5, Dec 1, 2023): DMT Business Development (formerly SalesNash) provided B2Bead generation services for an agricultural bossiness company. The goal was to find new customers with Sales Nash. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/253454) - Call Center & Lead Generation for Window Installation Co (5.0/5, Mar 5, 2024): DMT Business Development (formerly SalesNash) provides call center and lead generation services for a window installation company. DMT Business Development (formerly SalesNash) reaches out to the client's leads via calls and emails with the goal of converting them into customers. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/273492) - Lead Generation for Biotechnology Company (5.0/5, Mar 18, 2024): A biotechnology company hiredDMT Business Development (formerly SalesNash) for lead generation support. The team helped identify and reach out to potential customers based on the client's ICP. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/276430) - Email Marketing for Biotechnology Company (5.0/5, Jun 21, 2024): DMT Business Development (formerly SalesNash) created targeted email and LinkedIn campaigns for a biotechnology company. They conducted A/B testing, managed leads, optimized campaigns, updated content, and set appointments. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/296110) - Outbound Strategy Development for Agro-Product Distributor (5.0/5, Nov 5, 2024): DMT Business Development (formerly SalesNash) provides call center services for an agro-product distributor. The team has created content and developed an outbound strategy to generate leads through email, LinkedIn, cold calling, and WhatsApp. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/328713) - Lead Generation for IT Services Co (5.0/5, Dec 20, 2024): DMT Business Development (formerly SalesNash) provides lead generation services for an IT services company. The team handles appointment setting, from finding and qualifying leads to scheduling meetings and providing progress reports. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/339031) - Lead Gen & Outreach Strategy for ERP Software Co (5.0/5, Jan 9, 2025): DMT Business Development provides lead generation services for an ERP software company. The team has created a database of potential clients and personalized the client's email and LinkedIn outreach. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/341997) - Call Center Services for Software Migration Company (5.0/5, Jan 22, 2025): DMT Business Development (formerly SalesNash) provided lead generation and appointment setting services for a software migration company. The team crafted personalized outreach messages and scheduled meetings with qualified leads. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/345179) - Call Center Services & Email Mktg for Ecological Nonprofit (5.0/5, Jan 23, 2025): DMT Business Development (formerly SalesNash) provides cold calling and email marketing services for an ecological nonprofit. The team is tasked with finding partners outside the client's location and country. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/345575) - Lead Generation Services for Streamers' Marketplace (5.0/5, Jan 30, 2025): DMT Business Development (formerly SalesNash) provides lead generation services for a streamers' marketplace. The team has crafted and executed outbound email campaigns to identify and qualify leads. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/347767) - Lead Generation for Creative Agency (5.0/5, Mar 18, 2025): DMT Business Development provided lead generation services for a creative agency. The team was responsible for identifying ideal prospects in multiple sectors and crafting personalized messaging. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/360547) - Web Development for Barbershop (5.0/5, Mar 19, 2025): DMT Business Development developed a website for a barbershop. The team set up a booking system and provided SEO services. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/360909) - Call Center & Lead Gen Services for AR/VR Dev Co (5.0/5, Mar 21, 2025): DMT Business Development provided lead generation services for an AR/VR development company. The team conducted lead research, set appointments, and provided cold-calling services to generate new leads. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/361605) - Lead Generation Services for Digital Solutions Co (5.0/5, May 5, 2025): DMT Business Development provided lead generation services for a digital solutions company. The team was responsible for setting appointments with potential customers. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/371861) - Sales, Market Research & Mktg Strategy for Software Company (5.0/5, May 7, 2025): DMT Business Development provides outsourced sales services for an insurance software company. The team has conducted lead generation and market research, found qualified leads, and contacted customers. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/372621) - Lead Gen & Email Marketing for Lodging Mgmt Solutions Co (5.0/5, May 21, 2025): DMT Business Development handles outbound prospecting for a lodging management solutions company. The team is responsible for reaching out and following up with potential leads through emails and LinkedIn. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/375963) - Sales Outsourcing for Blockchain Tech Company (5.0/5, May 27, 2025): DMT Business Development provides sales outsourcing services for a blockchain technology company. The team generates lists of leads based on the client's ideal customer profile and conducts outreach. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/377506) - Lead Gen & Sales Outsourcing for Electric Products Co (5.0/5, Jun 6, 2025): DMT Business Development has been hired by an electric products company to generate high-quality B2B leads. The team is tasked with researching and identifying potential partners and generating leads. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/380144) - Outsourced Sales Services for AI Company (5.0/5, Jun 11, 2025): An AI company hired DMT Business Development to provide outsourced sales services. The team managed an outbound outreach process, created custom messaging, ran multichannel campaigns, and attracted leads. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/381159) - Lead Generation Services for IT Solutions Company (5.0/5, Jun 17, 2025): An IT solutions company has hired DMT Business Development to handle the outbound lead generation process. The goal is to generate a steady flow of booked meetings with leads that match the client's profile. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/382778) - Outbound Lead Generation Services for IT Services Company (5.0/5, Jun 24, 2025): DMT Business Development provides lead generation services for an IT services company. The team is responsible for the full outbound lead generation process, and their key deliverable is booked appointments. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/384772) - Lead Generation Services for Conversational AI Co (4.5/5, Jul 4, 2025): DMT Business Development provided lead generation services for a conversational AI platform. The team identified qualified leads based on the client's ideal customer profile and reached out to them. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/387364) - Call Center Services & Sales Outsourcing for Software Co (5.0/5, Jul 18, 2025): DMT Business Development has assisted with lead generation and appointment setting for a software company. The team has focused on generating high-quality leads that fit the target audience. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/391187) - Call Center, Email Marketing & Sales Outsourcing for Software Company (5.0/5, Jul 31, 2025): DMT Business Development provided lead generation services for a software company. The team generated qualified leads, sent weekly reports, and booked meetings with relevant decision-makers. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/394637) - Lead Generation & Sales Outsourcing for Software Dev Company (5.0/5, Aug 29, 2025): DMT Business provides lead generation and sales outsourcing services for a software development company. The team identifies the client's ideal customer profile and runs email and LinkedIn campaigns. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/402023) - Lead Generation & Email Marketing for Software Company (5.0/5, Sep 19, 2025): DMT Business Development has been hired by a software company to identify potential clients and arrange meetings with decision-makers. The team has handled lead generation and email marketing. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/407349) - Lead Generation Services for UX/UI Design Agency (5.0/5, Oct 7, 2025): DMT Business Development was hired by a UX/UI design agency to provide lead generation services. The team focused on scheduling meetings with qualified prospects. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/411548) ##### Business services Experience DMT Business Development has received positive feedback for its expertise in lead generation and project management within the Business services industry. Clients commend the company for effectively building pipelines of high-quality prospects and enhancing brand awareness. The team is noted for its proactive communication, adaptability, and ability to deliver measurable results, such as booking qualified meetings and streamlining operations. Overall, DMT Business Development is seen as a reliable partner capable of driving success for businesses in need of consulting and operational support. - 4 reviews for business services industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Human Resources Support for Recruitment Agency (5.0/5, Jan 19, 2022): A recruitment agency hired DMT Business Development (formerly SalesNash) for human resources services. They assisted on ad hoc tasks in technologies and the onboarding process, setting up new hires's accounts and training schedules. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/8961) - Outbound Lead Generation for Life Science Company (5.0/5, Feb 15, 2023): DMT Business Development (formerly SalesNash) handles a life science company's outbound sales outreach efforts. Their resources research potential leads, create outreach messages, and set up appointments with the leads on behalf of the client.  [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/181179) - Lead Generation & Email Marketing for Cloud Services Company (5.0/5, Jan 22, 2025): DMT Business Development (formerly SalesNash) provides lead generation and email marketing services for a cloud services company. The team helps the client find potential leads on LinkedIn and follow up on leads from trade shows. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/345211) - Lead Generation for Business Services Company (5.0/5, Sep 29, 2025): DMT Business Development provided lead generation services for a business services company. The team created a pipeline of prospects and enhanced brand awareness. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/409547) ##### Financial services Experience DMT Business Development has received positive feedback from clients in the Financial services industry, noting their expertise in lead generation and appointment setting. Clients appreciated their efficient project management, responsive communication, and ability to deliver measurable results, such as successfully setting up multiple meetings in a short timeframe. Overall, DMT Business Development is viewed as a reliable partner capable of enhancing business development efforts in the Financial services sector. - 2 reviews for financial services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Private Investment Banking Firm (5.0/5, Mar 2, 2025): DMT Business Development provided lead generation services for a private investment banking firm. The team was responsible for appointment setting, composing scripts, and contacting potential clients. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/356561) - Sales, Lead Gen & Appointment Setting for Consulting Company (5.0/5, Sep 12, 2025): DMT Business Development provided sales outsourcing services for a financial consulting company. The team was responsible for sales development, lead generation, and appointment setting for the client. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/405525) ##### Media Experience DMT Business Development has received positive feedback from clients in the Media industry, particularly for their expertise in sales development. Clients appreciate the company's ability to deliver results, noting successful outcomes such as numerous targeted meetings. The team's responsiveness and effective communication have also been highlighted, creating a comfortable working relationship. Overall, DMT Business Development is recognized for its strong capabilities and understanding of client needs, making it a suitable partner for businesses in the Media sector. - 1 review for media industry - 1 review is 5 stars - Unknown avg. project cost - Sales Outsourcing for Media Company (5.0/5, Sep 5, 2025): DMT Business Development provides ongoing sales development services for a media company. The team aims to expand the client's sales channel and increase their sales. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/403649) ##### Information technology Experience DMT Business Development has received positive feedback in the Information technology industry for their expertise in lead generation and appointment setting. Clients commend their strategic approach, high-quality lead identification, and personalized service tailored to niche markets. They consistently deliver measurable results, such as a significant increase in scheduled meetings and new client acquisitions. Overall, DMT Business Development's strong project management and effective communication position them as a reliable partner for businesses seeking growth in the Information technology sector. - 8 reviews for information technology industry - 8 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Appointment-Setting Campaign for IT Support Company (5.0/5, Apr 14, 2025): An IT support company has hired DMT Business Development to run an appointment-setting campaign. The goal is to connect the client with key industry decision-makers to expand the client's network. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/367096) - Lead Generation for Digital Asset Management Company (5.0/5, Apr 25, 2025): DMT Business Development provided lead generation services for a digital asset management company. The team was also responsible for scheduling appointments for the client. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/369877) - Email Mktg & Sales Outsourcing for Technology Consulting Co (5.0/5, May 2, 2025): DMT Business Development provided email marketing and lead generation services for a technology consulting firm. The team managed email campaigns, LinkedIn outreach, cold calling, and re-engagement campaigns. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/371507) - Lead Generation & Call Center Services for Web Dev Co (5.0/5, May 12, 2025): DMT Business Development provided lead generation services for a web development company. The team aimed to generate qualified leads interested in the client's services. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/373563) - Lead Generation Services for AI Company (5.0/5, May 16, 2025): An AI company has hired DMT Business Development to boost sales and demos. The team is mainly focused on lead generation and is tasked with reaching out to potential end customers. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/374896) - Lead Generation Services for IT Company (5.0/5, Jun 3, 2025): An IT company hired DMT Business Development to provide outsourced sales services. The team handled the client's lead generation efforts, identifying and targeting the right audience for the client's business. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/379275) - Lead Generation for Employee Onboarding Platform (5.0/5, Jul 10, 2025): DMT Business Development provided lead generation services for an employee onboarding platform. The team managed outbound lead generation and targeted companies that matched the client's ideal customer profile. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/389127) - Lead Gen & Appointment Setting for Strategic Consulting Co (5.0/5, Aug 26, 2025): DMT Business Development provides B2B lead generation and appointment setting services for a strategic consulting company. The team identifies and qualifies prospects, initiates contact, and secures meetings. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/401109) ##### Advertising & marketing Experience DMT Business Development has received positive feedback regarding its expertise in lead generation and project management within the Advertising & marketing industry. Clients highlight the company's effective planning and execution, noting significant measurable outcomes such as successful contract acquisitions. The direct communication with dedicated project managers has also been emphasized as a strength, ensuring seamless collaboration. Overall, DMT Business Development is well-regarded for its impact on driving sales and achieving client goals. - 1 review for advertising & marketing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Research for Marketing Agency (5.0/5, Nov 18, 2021): A marketing agency hired DMT Business Development (formerly SalesNash) to provide market research services. The team was tasked with conducting lead research to boost the client's sales operations. [Read Full Review](https://clutch.co/go-to-review/dmt-business-development/5048) #### Completed projects in 18 countries - Australia (2 projects) - Canada (21 projects) - Taiwan (1 projects) - Croatia (1 projects) - Denmark (1 projects) - Estonia (1 projects) - France (1 projects) - Germany (2 projects) - Hong Kong (1 projects) - India (2 projects) - Jordan (1 projects) - New Zealand (1 projects) - Poland (2 projects) - Spain (1 projects) - United Arab Emirates (1 projects) - Ukraine (3 projects) - United States (19 projects) - England (3 projects) This provider is available in 5 time zones: - Greenwich Mean Time (GMT) - Central European Time (CET) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) This provider is fluent in 7 languages: - English - French - German - Polish - Russian - Spanish - Ukrainian [View Reviews](https://clutch.co/profile/dmt-business-development?verified=true#reviews) --- ### [Outsourced](https://clutch.co/profile/outsourced) #### 4.9 out of 5 star rating (12 reviews) - 1,000 - 9,999 employees - Quezon City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 10% Call Center Services - 15% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 15% HR Outsourcing - 15% IT Staff Augmentation - 15% Staffing #### Company description Outsourced is a versatile company offering recruitment and remote staffing services, specializing in IT and administrative support. The company receives high praise for its professionalism, effective communication, and alignment with client values, with over 90% of reviews noting their positive impact on project efficiency and cost-effectiveness. There is a recurring commendation of their project management skills, with mention of potential improvements in operational controls noted by a minority of reviewers. [Visit Website](https://outsourced.co/) #### Timely Overall sentiment regarding timeliness is highly positive across client reviews. Clients consistently praised Outsourced for delivering items on time, with one client noting that tasks were completed 'in a timely manner' and another highlighting a '99% test execution completion rate' to ensure deadlines were met. Additionally, the support team was commended for their clear communication and responsiveness, contributing to effective project management. Clients reported a high level of satisfaction with the punctuality and reliability of Outsourced's services. - IT Staff Augmentation for Digital Agency (5.0/5, Oct 23, 2023): Our team at Outsourced has been excellent throughout the years and their contributions had helped us deliver countless items on time. [Read Full Review](https://clutch.co/go-to-review/outsourced/243203) - Remote Managed IT Support for Managed Services Provider (5.0/5, Feb 7, 2025): The provider was always on time and maintained communication with remote users when needed. This demonstrates their ability to deliver items promptly and manage projects effectively. [Read Full Review](https://clutch.co/go-to-review/outsourced/350311) - Recruitment Services for AI Solutions Company (5.0/5, Feb 11, 2025): They delivered excellent work that met our needs and on time. :) [Read Full Review](https://clutch.co/go-to-review/outsourced/351159) - App Regression Testing & Reporting for Tax Mgmt Software Co (5.0/5, Feb 10, 2025): The outsourced regression team operated within a structured project management framework designed to ensure timely, accurate, and effective regression testing while aligning with the needs of local QA and engineering. The team successfully executed full regression test cycles within the designated test windows, ensuring releases were not delayed. Bugs were reported within the first half of the testing window, allowing development teams to address critical issues earlier in the cycle. [Read Full Review](https://clutch.co/go-to-review/outsourced/350901) - Recruiting for Telecommunications Company (4.5/5, Feb 20, 2025): Yes. In a timely manner. [Read Full Review](https://clutch.co/go-to-review/outsourced/354062) #### Experience in 8 industries The provider has demonstrated expertise across various industries including Legal, Telecommunications, eCommerce, Information Technology, Media, and Contracting. Client feedback highlights strengths in project management, timely delivery, and effective communication, particularly in IT and eCommerce sectors. Overall sentiment is positive, with clients noting improved operational efficiency, successful recruitment, and adaptability to diverse project needs. This provider is well-suited for clients in technology-driven and regulatory environments, as well as those requiring outsourced staffing solutions. [Read All Reviews](https://clutch.co/profile/outsourced?verified=true#reviews) ##### Consulting Experience Outsourced has received positive feedback from clients in the Consulting industry, particularly for their strong project management and communication skills. Clients appreciate the company's ability to align values and culture, as well as their organized and structured approach. The expertise in establishing Software Development Centres and clear communication throughout the recruitment process highlights their strengths. Overall, clients feel supported and valued, indicating that Outsourced can be a strong fit for businesses seeking reliable consulting services. - 1 review for consulting industry - 1 review is 5 stars - Unknown avg. project cost - Custom Software Development for Boutique Supply Chain Consultancy (5.0/5, Jun 26, 2024): A boutique supply chain consultancy engaged with Outsourced for their custom software development services. The team is tasked with integrating software tools to enable the client with app and software development capabilities. [Read Full Review](https://clutch.co/go-to-review/outsourced/296725) ##### Legal Experience Outsourced has demonstrated strong expertise in legal software development, particularly in case management systems for government offices. Clients commend their timely project delivery, effective resource allocation, and adaptability to project needs. The commitment and professionalism of their team have been particularly noted, reflecting a deep understanding of the legal industry's requirements. Overall, Outsourced's track record indicates a reliable partner for legal firms seeking software solutions. - 1 review for legal industry - 1 review is 5 stars - Unknown avg. project cost - Custom App Dev & Support for Legal Software Provider (5.0/5, Mar 31, 2025): Outsourced provides ongoing development and support for a legal software provider. The team develops new features, adjusts the app's business logic, provides maintenance, and fixes bugs. [Read Full Review](https://clutch.co/go-to-review/outsourced/363788) ##### Telecommunications Experience Outsourced has demonstrated strong expertise in the Telecommunications industry, particularly in recruitment and customer support services. Clients have praised their ability to quickly source qualified candidates, effectively supporting roles in technical support and customer service. The positive sentiment highlights their timely project delivery, responsiveness, and ability to enhance customer satisfaction. Overall, Outsourced's strengths in recruiting and technical troubleshooting make them a viable partner for businesses in the Telecommunications sector. - 1 review for telecommunications industry - Unknown avg. project cost - Recruiting for Telecommunications Company (4.5/5, Feb 20, 2025): Outsourced provided recruitment services for a telecommunications company. The team was responsible for finding a data analyst to provide inbound customer support and manage billing systems. [Read Full Review](https://clutch.co/go-to-review/outsourced/354062) ##### eCommerce Experience Outsourced has demonstrated strong expertise in the eCommerce sector, particularly in enhancing user experience and streamlining production for clients in the fashion industry. Positive client feedback highlights their timely deliverables, effective communication, and ability to meet project goals. The overall sentiment reflects satisfaction with their performance, indicating that Outsourced is a reliable partner for businesses seeking growth and improved operational efficiency in eCommerce. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment Services for AI Solutions Company (5.0/5, Feb 11, 2025): Outsourced provides staff augmentation services for an AI solutions company. The team is tasked with recruiting excellent staff to serve the client's customers. [Read Full Review](https://clutch.co/go-to-review/outsourced/351159) ##### Engineering Experience Outsourced has received positive feedback within the Engineering industry, particularly for their regression testing capabilities. Clients highlight their expertise in improving bug detection and resolution rates, achieving a 30% reduction in non-customer bugs. Their structured approach and effective communication practices enhance QA processes, resulting in faster turnaround times and increased testing efficiency. Overall, Outsourced is recognized for their professionalism and adaptability, making them a strong candidate for engineering projects focused on quality assurance. - 1 review for engineering industry - 1 review is 5 stars - Unknown avg. project cost - App Regression Testing & Reporting for Tax Mgmt Software Co (5.0/5, Feb 10, 2025): Outsourced provides regression testing services for a tax management software company's app. The team executes regression test cases, assists the local QA team, and provides documentation and testing reports. [Read Full Review](https://clutch.co/go-to-review/outsourced/350901) ##### Information technology Experience Outsourced receives consistently positive feedback from clients in the Information Technology sector, highlighting their expertise in remote staffing for digital commerce and efficient project management. Clients appreciate their responsiveness, strong cultural fit, and ability to deliver quality talent that aligns with business needs. The company's focus on timely communication and meeting project goals positions them as a reliable partner for IT services, making them a strong candidate for organizations seeking to enhance their digital capabilities. - 3 reviews for information technology industry - 3 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Staff Augmentation for Digital Agency (5.0/5, Mar 20, 2023): A digital agency specializing in e-commerce hired Outsourced to provide staff augmentation services. The goal was to increase the company's technical capacity while reducing recruitment costs. [Read Full Review](https://clutch.co/go-to-review/outsourced/188403) - IT Staff Augmentation for Digital Agency (5.0/5, Oct 23, 2023): Outsourced provides remote staffing services for a digital agency. They've provided the client with Magento and Shopify developers, QA engineers and testers, and SEO specialists to support their projects. [Read Full Review](https://clutch.co/go-to-review/outsourced/243203) - Remote Managed IT Support for Managed Services Provider (5.0/5, Feb 7, 2025): Outsourced provides remote IT management services for a managed services provider. The team remotely accesses and fixes customer-related PC issues. [Read Full Review](https://clutch.co/go-to-review/outsourced/350311) ##### Arts, entertainment & music Experience Outsourced has demonstrated expertise in the Arts, entertainment, and music industry by effectively managing offshore teams, particularly in video production. Clients highlight their strong communication skills, promptness, and cultural alignment, which contribute to long-term partnerships. With a track record of successful employee placements and satisfaction, Outsourced is positioned as a reliable choice for businesses seeking support in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Outsourcing Services for Video Production Services Firm (5.0/5, Feb 7, 2025): Outsourced manages the offshore staff of a video production services firm. The team is responsible for managing the client's entire offshore team in the Philippines. [Read Full Review](https://clutch.co/go-to-review/outsourced/350086) ##### Media Experience Outsourced has demonstrated notable expertise in the Media industry, particularly in delivering quality talent and managing repetitive tasks effectively. Clients appreciate their strong communication and responsiveness, which contribute to successful project outcomes. The long-term retention of staff highlights their ability to meet client needs consistently. Overall, Outsourced's strengths in providing cost-effective solutions and understanding HR practices make them a strong candidate for businesses in the Media sector. - 1 review for media industry - 1 review is 5 stars - Unknown avg. project cost - Tasks Management & Resources for Investing News Company (5.0/5, Nov 10, 2023): Outsourced is helping an investing news company handle repetitive tasks in a cost-effective way by providing resources. The team delivers time-sensitive tasks using how-to documents from the client.   [Read Full Review](https://clutch.co/go-to-review/outsourced/248849) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently commend the company's pricing as fitting their budgets and providing good value for money. One client highlighted the company's pricing as a key reason for selection, noting it offered a 'great culture fit' and 'good value for cost.' Another client echoed this sentiment, stating their investment was 'relatively cheap compared to Australia.' Overall, feedback indicates satisfaction with the cost-effectiveness of the services rendered, aligning well with client expectations. [Read All Reviews](https://clutch.co/profile/outsourced?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 5 countries - Australia (4 projects) - Canada (1 projects) - Israel (1 projects) - Switzerland (1 projects) - United States (3 projects) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/outsourced?verified=true#reviews) --- ### [Uassist.ME](https://clutch.co/profile/uassistme) #### 4.6 out of 5 star rating (34 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Miami Beach, FL #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 10% Call Center Services - 30% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Uassist.ME is a proficient provider of Contact Center Services that offers diverse solutions such as Customer Support Services, Inbound Call Center, and Administrative Assistance. The company is praised for effective communication, with approximately 100% of clients highlighting their responsiveness and detail-oriented service. Reviews indicate an impressive 90% satisfaction rate for their phone support and customer care services. [Visit Website](https://www.uassistme.com/request-a-consultation?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 5 reviews mention Call Center Services Call Services & Support for Medical Provider 5.0/5 — Uassist.ME provides follow-up calls to the customers of a healthcare product provider. The teammate calls each customer, reads from a prepared script and delivers daily progress reports on the number of calls. - 4 of 5 Call Center Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/uassistme/136853) #### Experience in 9 industries Uassist.ME has demonstrated strong capabilities across various industries, including Advertising & Marketing, Real Estate, Financial Services, and Food & Beverage. Clients commend their effective communication, proactive approach, and ability to deliver impactful results, such as improved lead generation, enhanced customer service, and streamlined operations. Overall sentiment is highly positive, particularly in Advertising & Marketing and Financial Services, where their expertise significantly contributes to business growth and efficiency. [Read All Reviews](https://clutch.co/profile/uassistme?verified=true#reviews) ##### Food & Beverage Experience Uassist.ME has demonstrated strong expertise in the Food & Beverage industry, particularly in financial processes for companies like Poppi. Their team effectively managed accounts payable and receivable tasks, achieving a 75% reduction in vendor calls and a 15% increase in timely collections. Clients appreciate their proactive communication and commitment to accuracy, which have significantly improved operational efficiency. Overall, Uassist.ME is well-regarded for their adaptability and strong partnership approach, making them a suitable choice for Food & Beverage businesses. - 1 review for food & beverage industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office Accounting Outsourcing for Beverage Manufacturer (5.0/5, Jul 30, 2024): UAM provides ongoing back-office accounting outsourcing services for a beverage manufacturer. The team manages AP and AR invoice data entries, research, and paperwork support.  [Read Full Review](https://clutch.co/go-to-review/uassistme/304121) ##### Financial services Experience Uassist.ME has received positive feedback from clients in the Financial services industry, highlighting their expertise in data management and customer assistance. Clients commend their proactive approach, effective communication, and ability to integrate seamlessly into existing teams. Notable strengths include improving efficiency in CRM back-office tasks, enhancing service delivery, and contributing to significant business growth. Overall, Uassist.ME is recommended for firms seeking reliable support that aligns closely with their operations and enhances their productivity. - 4 reviews for financial services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Administrative Support for Mortgage Company (5.0/5, Nov 8, 2021): Uassist.ME provides administrative support for a mortgage company. They're helping the client organize customer files and conduct follow-up calls as needed. [Read Full Review](https://clutch.co/go-to-review/uassistme/4288) - Data Entry for Outsourced Accounting Firm (4.5/5, Aug 18, 2021): Uassist.ME helps the client with data entry and other clerical work. After some training, they started downloading bank statements, collecting invoices, and importing them into the client's ERP system daily. [Read Full Review](https://clutch.co/go-to-review/uassistme/110885) - BPO for Financial Services Company (4.5/5, Aug 19, 2021): A financial services company hired Uassist.ME to provide BPO services. They manage banking imports and reconciliation for the client's customers, and deliver reports to the team's accountants, among other tasks. [Read Full Review](https://clutch.co/go-to-review/uassistme/111842) - Back Office Outsourcing for Fintech Company (5.0/5, Aug 9, 2022): A fintech company hired Uassist.ME to provide back office outsourcing. They take care of data-related CRM activities to streamline the client's processes. [Read Full Review](https://clutch.co/go-to-review/uassistme/153424) ##### Healthcare Experience Uassist.ME has demonstrated strong expertise in the Healthcare industry, particularly through their effective assistance in patient engagement and administrative tasks for dental and medical device businesses. Clients highlight their responsiveness and the positive impact on patient retention and operational efficiency. Their bilingual capabilities enhance communication with diverse patient populations. Overall, Uassist.ME is viewed as a reliable partner that contributes to improved workflow and reduced overhead costs, making them a suitable choice for Healthcare providers seeking support. - 2 reviews for healthcare industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistance & Translation for Dentistry Business (4.0/5, Jul 28, 2021): Uassist.ME provided virtual assistance and back-office support for a dentistry firm. Their tasks involve reaching out to patients and verifying insurance benefits. They also provided translation services.  [Read Full Review](https://clutch.co/go-to-review/uassistme/93405) - Call Services & Support for Medical Provider (5.0/5, Jul 23, 2019): Uassist.ME provides follow-up calls to the customers of a healthcare product provider. The teammate calls each customer, reads from a prepared script and delivers daily progress reports on the number of calls. [Read Full Review](https://clutch.co/go-to-review/uassistme/136853) ##### Media Experience Uassist.ME has received positive feedback from clients in the Media industry for their reliable project management support. One client highlighted a full-time assistant's effectiveness in handling project tasks, enabling the client to focus on higher priority work. The assistant's timely communication and thoroughness in following instructions were particularly noted as strengths. Overall, Uassist.ME's expertise in virtual assistance has proven invaluable, enhancing operational efficiency for media marketing projects. - 1 review for media industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Virtual Assistant Services for Online Media Mktg Company (5.0/5, Jul 28, 2021): Uassist.ME is providing virtual assistant services to a marketing company. Their work mainly revolves around completing the client's internal project management tasks such as providing monthly reports. [Read Full Review](https://clutch.co/go-to-review/uassistme/93333) ##### Environmental Services Experience Uassist.ME has demonstrated strong expertise in providing administrative support to businesses in the Environmental Services sector, notably in tree services. Clients praise their effective communication, problem-solving abilities, and solid project management. The engaged team members are noted for their proactive involvement and adaptability, contributing positively to the overall efficiency of operations. This consistent positive feedback suggests that Uassist.ME is well-suited for organizations seeking reliable support in the Environmental Services industry. - 1 review for environmental services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Administrative Assistance for Tree Cutting Company (5.0/5, Apr 26, 2021): Uassist.ME provides administrative assistance to a tree cutting company. The assistant assigned for the project helps the client with research, customer service, problem solving, and activities coordination. [Read Full Review](https://clutch.co/go-to-review/uassistme/134529) ##### Information technology Experience Uassist.ME has received positive feedback from clients in the Information technology sector, particularly for their reliability and effective remote assistance. Clients highlight their expertise in providing cost-effective virtual executive assistants who seamlessly integrate with existing teams. The company demonstrates strong communication skills and initiative, ensuring smooth collaboration. Overall, Uassist.ME is well-regarded for meeting the demands of growing technology firms, making them a valuable partner for businesses seeking efficient support. - 1 review for information technology industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Assistant for Digital Lending Platform (5.0/5, Apr 19, 2021): Uassist.ME supplies a technology company with a virtual executive assistant. The assistant helps support the executive team's bandwidth. [Read Full Review](https://clutch.co/go-to-review/uassistme/128976) ##### Consumer Products Experience Uassist.ME demonstrates significant expertise in the Consumer Products industry, particularly in managing customer service for e-commerce businesses. Clients highlight their strong team dynamics, adaptability to unique brand personas, and impressive customer satisfaction rates, achieving 97% based on extensive engagement. The personalized approach and effective communication foster a collaborative relationship, making Uassist.ME a suitable partner for businesses looking to enhance customer interactions and maintain high service standards. - 1 review for consumer products industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Management for Startup E-Commerce Company (5.0/5, Mar 12, 2021): Uassist.ME provides customer service management for a small e-commerce company. They handle all the communication channels with the clients including emails, Zendesk tickets, and online chat support. [Read Full Review](https://clutch.co/go-to-review/uassistme/95612) ##### Food & Beverages Experience Uassist.ME demonstrates strong expertise in the Food & Beverages industry, providing valuable support to clients like Pica, a Venezuelan restaurant. Clients appreciate their bilingual capabilities, rapid turnaround times, and cost-effectiveness. Their assistance ranges from customer relations and vendor management to graphic design, showcasing their adaptability and efficiency. Overall, Uassist.ME's commitment to client needs and detailed reporting makes them a reliable choice for businesses seeking virtual support in this sector. - 1 review for food & beverages industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO & Virtual Assistance for Restaurant (5.0/5, Jul 20, 2020): A longtime partner, Uassist.ME provides ongoing BPO and virtual assistance services. They respond to customers, create graphic designs, and identify and manage vendors. The team also developed a website. [Read Full Review](https://clutch.co/go-to-review/uassistme/140083) ##### Legal Experience Uassist.ME has received critical feedback from legal industry clients, highlighting significant concerns regarding their virtual assistant services. Clients reported substandard work quality, including frequent grammatical and spelling errors, and inadequate project management. The firm's inability to deliver promised hours of work consistently led to frustration. Overall, the sentiment is negative, indicating a lack of expertise and reliability, which may deter potential clients in the legal sector seeking competent support. - 1 review for legal industry - Less than $10,000 avg. project cost - Virtual Assistant & Web Dev for Law Firm (1.5/5, Apr 28, 2020): Uassist.ME was hired as a virtual assistant and web developer for a law firm. The team was responsible for managing emails and calendars, communicating with vendors, and handling travel arrangements. [Read Full Review](https://clutch.co/go-to-review/uassistme/72695) ##### Construction Experience Uassist.ME has demonstrated strong expertise in the Construction industry by providing exceptional administrative support to design and construction firms. Clients praise the professionalism, communication, and organizational skills of their assistants, noting significant improvements in workflow and team efficiency. The positive sentiment reflects their ability to seamlessly integrate into teams, alleviating workload pressures and contributing to project success without any reported areas for improvement. - 1 review for construction industry - 1 review is 5 stars - Unknown avg. project cost - Virtual Assistant for Design & Construction Company (5.0/5, Apr 28, 2020): Uassist.ME served as a virtual assistant for a design and construction firm. This included managing calendars, conducting research, and handling purchases. [Read Full Review](https://clutch.co/go-to-review/uassistme/72635) ##### Other Industry Experience Uassist.ME has received positive feedback from clients in the Other Industry, highlighting their expertise in customer service and administrative tasks. Clients appreciate the efficiency, communication, and transparency provided by their virtual assistants, which have significantly improved productivity and allowed businesses to focus on core activities. Overall, the sentiment is highly favorable, with clients noting that Uassist.ME has been instrumental in driving operational success and enhancing business performance. - 2 reviews for other industry industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service for Craft Spirits E-Commerce Business (5.0/5, Mar 9, 2020): Uassist.ME supplies virtual assistants (VAs) who provide ongoing customer service and data entry support for a spirits marketplace. [Read Full Review](https://clutch.co/go-to-review/uassistme/32585) - Virtual Assistant for Engineering Firm (4.5/5, Sep 4, 2019): Uassist.ME provides a virtual assistant to a small engineering firm. The assistant handles administrative tasks, such as bookkeeping, managing arrangements and calendars, and set up reports.  [Read Full Review](https://clutch.co/go-to-review/uassistme/38014) ##### IT Services Experience Uassist.ME is recognized for its professionalism, proactive engagement, and adaptability in the IT Services sector. Clients commend their ability to generate high-quality leads and deliver valuable insights that enhance marketing strategies. Their collaborative approach and commitment to acting as an extension of the client's team contribute positively to business outcomes. Overall, Uassist.ME is highly recommended for organizations seeking results-oriented support in lead generation and sales pipeline development. - 1 review for it services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Sales Outsourcing Services for Cybersecurity Company (5.0/5, Sep 26, 2025): Uassist.ME provides telemarketing services for a cybersecurity company. The team manages outreach, generates leads, engages with prospects, and contributes to the client's sales pipeline. [Read Full Review](https://clutch.co/go-to-review/uassistme/409191) ##### Contracting Experience Uassist.ME demonstrates significant expertise in the Contracting industry, particularly in enhancing customer service and operational efficiency. Clients report a 28% reduction in dropped calls and improved satisfaction scores due to effective communication and scheduling support. The provider's commitment to proactive assistance and detailed project management has garnered positive feedback, reflecting their ability to adapt and address complex challenges. Overall, Uassist.ME is a reliable choice for businesses seeking to optimize client interactions and service delivery. - 1 review for contracting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Landscaping Company (5.0/5, Oct 2, 2025): Uassist.ME provides virtual assistant services for a landscaping company. The team is responsible for managing the client's schedules and field team assignments and communicating with clients and teams. [Read Full Review](https://clutch.co/go-to-review/uassistme/410552) ##### Real estate Experience Uassist.ME has received positive feedback from various clients in the real estate sector, highlighting their exceptional expertise in lead management, administrative support, and marketing strategies. Clients noted significant improvements in workflow efficiency and lead conversion rates, with one client reporting a 10% increase in conversions. The team's bilingual skills and commitment to client satisfaction emphasize their value in enhancing operational efficiency and business growth. Overall, Uassist.ME is recommended for real estate firms looking for reliable and skilled support. - 7 reviews for real estate industry - 5 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Management Services for Real Estate Management Company (5.0/5, Jun 7, 2022): Uassist.ME was a real estate management company’s lead management partner. Their team of 15 resources worked closely with the client to qualify, nurture, and prime leads.  [Read Full Review](https://clutch.co/go-to-review/uassistme/21965) - IT Support for Real Estate Investment Firm (5.0/5, Jan 15, 2021): Uassist.ME provides ongoing technical and lead generation support to a property management and private equity firm. This includes call center services. [Read Full Review](https://clutch.co/go-to-review/uassistme/37203) - Remote Sales & Marketing Support for Housing Service (5.0/5, Jan 11, 2019): Uassist.ME provides a remote team to perform administrative and marketing tasks for a property management firm. They interact with clients, close deals, and coordinate digital marketing and content efforts. [Read Full Review](https://clutch.co/go-to-review/uassistme/43371) - Virtual Assistant & Mktg Strategy for Real Estate Agency (4.0/5, Nov 5, 2021): Uassist.ME provides a virtual assistant to perform administrative duties. They communicate with customers, manage the client's social media, and so on. They're also helping with marketing and transcription. [Read Full Review](https://clutch.co/go-to-review/uassistme/56897) - Virtual Assistant for a Realty Team (5.0/5, Feb 11, 2019): Uassist.ME provides an outsourced, virtual office assistant to answer incoming phone calls for a real estate firm. [Read Full Review](https://clutch.co/go-to-review/uassistme/57743) - BPO Services & Social Media Marketing for Realtor (5.0/5, Jun 5, 2020): Uassist.ME provided BPO services and social media marketing for a realtor. The assistant handled back-office responsibilities ranging from following up with clients to managing schedules to rebranding efforts. [Read Full Review](https://clutch.co/go-to-review/uassistme/105579) - Web Dev & Digital Strategy for Real Estate & E-Commerce Co (4.0/5, Jul 10, 2020): Uassist.ME built a website for a real estate and e-commerce company. They also implemented a digital strategy that included SMM, creative, logo design, and branding. They even support bookkeeping and paperwork. [Read Full Review](https://clutch.co/go-to-review/uassistme/132977) ##### Advertising & marketing Experience Uassist.ME has garnered positive feedback from clients in the Advertising & Marketing industry, highlighting their expertise in managing digital marketing tasks such as campaign management, content creation, and customer service. Clients praise their effective communication, timely responses, and ability to integrate seamlessly with in-house teams, resulting in improved operational efficiency and quicker project turnarounds. The overall sentiment reflects that Uassist.ME is a reliable partner for agencies seeking to enhance their service offerings and manage workload effectively. - 6 reviews for advertising & marketing industry - 5 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for Digital Marketing Agency (5.0/5, Nov 1, 2021): A digital marketing agency needed a partner to handle all of their billing emails and customer information updates. They hired Uassist.ME based on their past experience of working together. [Read Full Review](https://clutch.co/go-to-review/uassistme/3428) - Virtual Administrative Services for Agency (5.0/5, Aug 15, 2019): Uassist.ME provided virtual administrative services.  [Read Full Review](https://clutch.co/go-to-review/uassistme/25673) - LinkedIn Lead Generation for Digital Marketing Firm (4.5/5, Mar 5, 2020): Uassist.ME provided an outsourced human assistant to manage LinkedIn outreach and marketing campaigns through direct messaging. The assistant was given metrics to hit.  [Read Full Review](https://clutch.co/go-to-review/uassistme/30404) - Accounting & Virtual Assistance for Digital Marketing Agency (5.0/5, Jan 12, 2022): A digital marketing agency has saught Uassist.ME's help in fulfilling their organizational needs through virtual assistance. The team also provides tech support, bookkeeping, and campaign management services. [Read Full Review](https://clutch.co/go-to-review/uassistme/110001) - Virtual Assistant for Full-Service Marketing Agency (5.0/5, Jul 9, 2020): Uassist.ME provided a virtual assistant for a full-service creative agency. They crafted copy for email newsletters and generated blog content. They’re working to develop an ad strategy for third-party clients. [Read Full Review](https://clutch.co/go-to-review/uassistme/132202) - Customer Service for Business Consultants (5.0/5, Jul 23, 2019): Uassist.ME handles onboarding and customer service for an entrepreneurship consulting company. They field questions over phone, email, and through the website. [Read Full Review](https://clutch.co/go-to-review/uassistme/136867) #### Very responsive Uassist.ME is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 3 countries - Brazil (1 projects) - Canada (2 projects) - United States (29 projects) This provider is available in 1 time zone: - Mountain Standard Time (MST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/uassistme?verified=true#reviews) --- ### [TECHSPEED INC](https://clutch.co/profile/techspeed) #### 4.9 out of 5 star rating (18 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Portland, OR #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 25% Call Center Services - 25% Content Moderation Services - 20% Customer Service Outsourcing #### Company description TECHSPEED INC is a company specializing in Call Center Services and Customer Support Services, including data entry, telephonic support, and customer service center operations. Reviews highlight their high accuracy rates and quick turnaround times, with 100% of feedback praising their proactive communication and adaptability. Approximately 95% of reviewers commend their project management and commitment to quality. [Visit Website](https://techspeed.com/get-started/?utm_source=clutch.co&utm_medium=referral) #### High-quality work Clients consistently highlight TECHSPEED INC's commitment to high-quality work, noting impressive accuracy in data entry and effective customer service. One client emphasized the team's proactive communication and adaptability, which contributed to a smooth and productive partnership. Another praised their strategic research capabilities and thorough delivery processes, resulting in excellent quality of information. Overall, the sentiment reflects a strong satisfaction with the quality of services provided, with no significant areas for improvement identified. - Data Entry & Mobile App Dev for Boutique Design Firm (5.0/5, Dec 17, 2018): TechSpeed delivered the projects on time with competitive pricing. The speed, accuracy, and value of their work were outstanding. [Read Full Review](https://clutch.co/go-to-review/techspeed/36062) - Lead Gen & Market Research for SaaS Business Mgmt. Provider (5.0/5, Feb 8, 2023): TechSpeed Inc also grew our database, and the quality of information they delivered was excellent. We were impressed with their strategic research, ability to understand our needs, and the execution of our project brief — TechSpeed Inc had a very thorough delivery process. [Read Full Review](https://clutch.co/go-to-review/techspeed/180072) - Customer Service Outsourcing for Home Care Agency (5.0/5, Sep 29, 2025): The accuracy rate of entries is very high, with very few corrections needed. Their team showed genuine commitment to quality and efficiency, which made the partnership feel smooth and productive. All deliverables were completed on time or ahead of deadline. They didn’t just complete tasks — they anticipated potential issues and offered solutions before problems arose. [Read Full Review](https://clutch.co/go-to-review/techspeed/409633) #### 2 reviews mention Call Center Services Customer Service Outsourcing for Home Care Agency 5.0/5 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. - 2 of 2 Call Center Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/techspeed/409633) #### Experience in 8 industries TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors. [Read All Reviews](https://clutch.co/profile/techspeed?verified=true#reviews) ##### Software Experience TECHSPEED INC has received positive feedback from clients in the Software industry, highlighting their expertise in lead generation and market research. Clients commend their thorough delivery process, strategic understanding, and responsiveness, which significantly aided in identifying target markets and optimizing business focus. The overall sentiment reflects satisfaction with the quality of information provided and the efficient project management, making TECHSPEED INC a reliable choice for businesses seeking to enhance their software solutions and market engagement. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Lead Gen & Market Research for SaaS Business Mgmt. Provider (5.0/5, Feb 8, 2023): A SaaS business management provider was looking to garner information about their target audience and vertical, so they engaged with TechSpeed Inc for their market research and lead generation services. [Read Full Review](https://clutch.co/go-to-review/techspeed/180072) ##### Other Industry Experience TECHSPEED INC has received positive feedback in the Other Industry sector, highlighting their expertise in data collection and transcription services. Clients commend their ability to quickly assemble teams, deliver results efficiently, and maintain excellent communication throughout projects. Their competitive pricing and exceptional customer service, particularly noted by clients, underscore their strengths. Overall, TECHSPEED INC is recognized as a reliable vendor, making them a strong candidate for businesses seeking quality data solutions. - 3 reviews for other industry industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Digital Marketing for Research Company (5.0/5, Feb 19, 2019): TechSpeed LLC established an email marketing campaign. [Read Full Review](https://clutch.co/go-to-review/techspeed/61861) - Market Research & Outreach for Equipment Retailer (5.0/5, Nov 30, 2022): TechSpeed Inc was hired by a semiconductor equipment retailer to help them expand their client base. After understanding the client's objectives, the team executed a smooth process to gather the data needed. [Read Full Review](https://clutch.co/go-to-review/techspeed/169684) - Transcription Services for Consumer Credit Reporting Agency (5.0/5, Dec 12, 2022): TechSpeed Inc provides transcription services for a consumer credit reporting agency. They also assist with the data collection process. [Read Full Review](https://clutch.co/go-to-review/techspeed/171512) ##### Business services Experience TechSpeed Inc. has received positive feedback from clients in the Business services industry, particularly for their expertise in data handling and seamless integration with existing systems. Clients appreciate their flexibility, efficient communication, and ability to support operations with research and data functions. The overall sentiment highlights TechSpeed's commitment to enhancing operational efficiency, making them a strong candidate for businesses seeking reliable support in managing complex data workflows. - 1 review for business services industry - $10,000 – $49,000 avg. project cost - Staff Augmentation for Fixed Cost Reduction Firm (4.5/5, Dec 6, 2022): TechSpeed Inc provided staff augmentation services for a fixed cost reduction firm. They integrated the client's data into their current OS. [Read Full Review](https://clutch.co/go-to-review/techspeed/170597) ##### Consulting Experience TECHSPEED INC has demonstrated strong expertise in the Consulting industry, particularly in data management and financial analysis support. Clients appreciate their professionalism, timely delivery, and effective communication. One M&A advisory firm noted their ability to accommodate urgent tasks and maintain high-quality standards despite challenging data formats. Overall, the feedback reflects a positive sentiment towards TECHSPEED INC, highlighting their strengths in handling complex data entry projects and their commitment to client satisfaction. - 1 review for consulting industry - 1 review is 5 stars - Unknown avg. project cost - Data Entry Services for M&A Advisory Firm (5.0/5, Jun 3, 2021): TechSpeed Inc provided data entry services to an M&A advisory firm. They entered data from various file formats into the firm's Excel templates. The file formats included PDF, spreadsheets, and scanned photos. [Read Full Review](https://clutch.co/go-to-review/techspeed/43673) ##### IT Services Experience TechSpeed Inc. demonstrates significant expertise in data extraction services, particularly in transforming PDF data into usable formats. Clients commend their reliable output, quick responses, and effective communication throughout projects. The company's strengths lie in delivering consistent results with minimal issues and maintaining a strong collaborative relationship with clients. Overall, TechSpeed Inc. is well-regarded in the IT Services industry and may be an excellent fit for businesses seeking dependable data solutions. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Data Entry Services for Data Solutions Company (5.0/5, Jun 2, 2021): TechSpeed Inc handles data entry services for a data solutions company. The team is tasked with extracting data from PDF files and inputting them into the client's database. [Read Full Review](https://clutch.co/go-to-review/techspeed/42850) ##### Nonprofit Experience TECHSPEED INC has demonstrated exceptional expertise in the Nonprofit sector, particularly in managing large-scale data entry projects with high efficiency and minimal errors. Clients commend their organizational skills, responsiveness, and commitment to quality, highlighting successful collaborations that meet critical deadlines. The impressive track record of delivering accurate results under tight timelines signifies their strong impact and reliability, making them a valuable partner for nonprofit organizations seeking data management solutions. - 1 review for nonprofit industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Data Entry for Scholarship Fund (5.0/5, Jul 11, 2019): TechSpeed LLC provides tax credit data entry services on an ongoing basis. Once per year, they enter the information of 5,000 contributors into an online tax system.  [Read Full Review](https://clutch.co/go-to-review/techspeed/130317) ##### Real estate Experience TechSpeed Inc. has demonstrated substantial expertise in the real estate sector, particularly in data entry and administrative support. Clients praise their professionalism, swift responses, and the longevity of partnerships, with one client highlighting a decade of collaboration. Their capabilities include managing listings and document tasks, showcasing a reliable service that enhances operational efficiency. Overall, the feedback suggests that TechSpeed Inc. is a strong candidate for real estate companies seeking dependable and effective administrative solutions. - 1 review for real estate industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Data Entry and Admin Assistance for Real Estate Company (5.0/5, Jan 10, 2019): TechSpeed LLC provides long-term data entry, admin tasks, and business administration services. They set up databases, enter data into multiple systems, provide typing and Excel services. [Read Full Review](https://clutch.co/go-to-review/techspeed/42284) ##### Financial services Experience TECHSPEED INC has received positive feedback from clients in the Financial services industry, highlighting their effective project management and strong communication. A client from TransUnion noted their proficiency in data-related tasks, including PDF conversion and web scraping, which contributed to timely project completion. The company's alignment with client values and dedication to service excellence enhance its reputation, making them a suitable partner for organizations seeking expertise in financial data solutions. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Data Entry & Document Digitization for Credit Reporting Agency (5.0/5, Aug 22, 2025): TECHSPEED INC provides data entry and digitization services for a credit reporting agency. The team converts PDF files and scrapes data from websites as needed. [Read Full Review](https://clutch.co/go-to-review/techspeed/400284) ##### Retail Experience TechSpeed Inc. has received positive feedback from retail clients, particularly in managing extensive product catalogs and ensuring data accuracy. One client praised their high-touch approach and quick responsiveness, highlighting their ability to understand complex product details efficiently. The company consistently meets deadlines and adapts to client needs, making them a strong candidate for retail businesses seeking reliable support and expertise in product management and data cleanup. - 1 review for retail industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back-Office Outsourcing for Needlework Shop (5.0/5, Aug 22, 2025): TECHSPEED INC provides back-office outsourcing services for a needlework shop. The team reviews the client's Shopify catalog, updates product details, identifies discontinued styles, and gathers product photos. [Read Full Review](https://clutch.co/go-to-review/techspeed/400294) ##### Healthcare Experience TechSpeed LLC has garnered positive feedback from clients in the Healthcare industry, highlighting their expertise in market research and revenue cycle management. Clients commend their swift project execution, adaptability, and exceptional communication skills, noting that TechSpeed's team became an integral extension of their staff. The successful delivery of tailored solutions and a proactive approach to project management have positioned TechSpeed as a reliable partner, making them a strong candidate for healthcare-related projects. - 2 reviews for healthcare industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Data Mining to Assess Global Pain Landscape (5.0/5, Feb 6, 2019): TechSpeed LLC helped a healthcare-centric research agency aggregate data on a global scale. The report they produced on the findings will inform an international research study conducted by physicians.  [Read Full Review](https://clutch.co/go-to-review/techspeed/55328) - Call Center & Data Entry for Healthcare Revenue Cycle Co (5.0/5, Nov 13, 2024): TECHSPEED INC provided call center services for a health revenue cycle management firm. The team used existing materials to understand the client’s needs and wrote scripts. They also did contact validation. [Read Full Review](https://clutch.co/go-to-review/techspeed/330755) ##### Home Services Experience TECHSPEED INC has received positive feedback for its expertise in data entry and customer service within the Home Services industry. Clients have highlighted their high accuracy rates, timely project delivery, and exceptional communication. The company's proactive approach in addressing issues and providing solutions demonstrates a strong commitment to quality and efficiency, making them a reliable partner for businesses seeking effective administrative support and customer service solutions. - 1 review for home services industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Home Care Agency (5.0/5, Sep 29, 2025): TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. [Read Full Review](https://clutch.co/go-to-review/techspeed/409633) ##### Politics Experience The reviews highlight TECHSPEED INC's exceptional performance in the Politics industry, particularly in delivering comprehensive and timely election information. Clients appreciate the company's responsiveness and the high volume, speed, and accuracy of their work. As noted by a Research Director from a political organization, TECHSPEED INC consistently outperformed competitors, making them a valuable partner for organizations seeking reliable election data. Overall, the feedback indicates strong expertise and a positive impact, suggesting they are a fitting choice for similar projects. - 1 review for politics industry - 1 review is 5 stars - Unknown avg. project cost - Research & Data Collection for Politics Company (5.0/5, Jan 21, 2026): TECHSPEED INC provides research services for a political consulting firm. The team has collected information about elections and provided weekly deliverables of election dates and details. [Read Full Review](https://clutch.co/go-to-review/techspeed/431189) ##### Advertising & marketing Experience TechSpeed LLC has garnered positive feedback within the advertising and marketing sector, showcasing expertise in data management and web development. Clients highlight their outstanding speed, accuracy, and competitive pricing, which have led to lasting partnerships. The team's professionalism, effective communication, and adaptability in project timelines have further solidified their reputation. Overall, TechSpeed LLC is well-positioned to meet diverse needs in advertising and marketing, making them a strong candidate for potential clients seeking reliable support. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Data Entry & Mobile App Dev for Boutique Design Firm (5.0/5, Dec 17, 2018): TechSpeed LLC handled separate data management and mobile development projects. They transitioned data from excel sheets to interactive, printable PDFs, and worked with HTML, CSS, and Java. [Read Full Review](https://clutch.co/go-to-review/techspeed/36062) - Data Cleaning & Content Mgmt for Advertising & Marketing Co (5.0/5, Feb 9, 2026): TECHSPEED INC has provided data cleaning, formatting, and lightweight content management support for an advertising and marketing company as part of a WordPress website redesign and rebuild. [Read Full Review](https://clutch.co/go-to-review/techspeed/435088) #### Completed projects in 2 countries - Canada (1 projects) - United States (16 projects) This provider is available in 1 time zone: - Pacific Standard Time (PST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/techspeed?verified=true#reviews) --- ### [SupportYourApp](https://clutch.co/profile/supportyourapp) #### 4.8 out of 5 star rating (86 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Wilmington, DE #### Services Provided - Allocation of Expertise by Percentage - 20% AI Agents - 15% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing - 5% Data Annotation Services #### Company description SupportYourApp is a leading provider of Contact Center Services, specializing in Customer Support Services, including Phone Support and Call Handling. Over 90% of reviewers praise their responsiveness, professionalism, and ability to manage high volumes of tickets, with many highlighting their project management skills and adaptability in offering 24/7 Customer Service Center support. The company consistently delivers value, maintaining a strong reputation for quality and client satisfaction. [Visit Website](https://supportyourapp.com/welcome-from-clutch/?utm_medium=referral&utm_source=clutch&utm_campaign=company_profile) #### Autonomous Overall sentiment regarding the autonomy of SupportYourApp is highly positive. Clients noted their ability to operate independently with minimal oversight, demonstrating exceptional self-education about products and roles. For instance, one client highlighted that SupportYourApp's team rarely asked questions post-training and consistently delivered high-quality responses. Another client emphasized their proactive approach to understanding customer needs, which enhances their autonomy in service delivery. This level of independence contributes to impressive customer satisfaction scores, reflecting their effectiveness. - Customer Support Services for VR Fitness App (5.0/5, Dec 4, 2025): Very autonomous, needing very little oversight. Exceptional at self-educating about the product and learning key roles within the company for various expertise input. They deliver consistent quality and are quick to respond and deliver additional tasks. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/423506) - Customer Support for Technology Platform (5.0/5, Sep 11, 2020): They really want to know what’s best for the customer and what the mindset behind a decision was, so that they can be more autonomous in the future. We were surprised by how driven they were. I’ve found that it’s best not to use them as a set-and-forget team, and treat them more as we would our own team, with weekly meetings. They get invested in learning and doing new things. [Read Full Review](https://clutch.co/go-to-review/supportyourapp/61903) #### 33 reviews mention Call Center Services Call Center Services for Water & Energy Metering Company 5.0/5 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. - 30 of 33 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/supportyourapp/454453) #### Very responsive SupportYourApp is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 24 countries - Austria (1 projects) - Bahamas (1 projects) - Canada (1 projects) - Costa Rica (1 projects) - Czech Republic (2 projects) - Denmark (2 projects) - France (1 projects) - Germany (3 projects) - Greece (1 projects) - Ireland (1 projects) - Israel (6 projects) - Italy (1 projects) - Luxembourg (1 projects) - Malta (1 projects) - Netherlands (3 projects) - New Zealand (1 projects) - Norway (1 projects) - Poland (1 projects) - Russia (1 projects) - Sweden (2 projects) - Switzerland (1 projects) - Ukraine (7 projects) - United States (25 projects) - England (5 projects) This provider is available in 33 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 31 languages: - English - Spanish - Arabic - Bengali - Hindi - Russian - Portuguese - Japanese - German - Korean - French - Turkish - Vietnamese - Cantonese - Italian - Urdu - Polish - Ukrainian - Persian - Romanian - Azerbaijani - Dutch - Hebrew - Czech - Serbian - Bulgarian - Estonian - Slovakian - Croatian - Swedish - Georgian [View Reviews](https://clutch.co/profile/supportyourapp?verified=true#reviews) --- ### [Remote CoWorker](https://clutch.co/profile/remote-coworker) #### 4.8 out of 5 star rating (189 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Hollywood, FL #### Services Provided - Allocation of Expertise by Percentage - 45% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 10% HR Consulting - 10% Sales Outsourcing #### Company description Remote CoWorker is a company that specializes in Contact Center Services, offering diverse solutions including Customer Support Services, Inbound Call Center, and administrative assistance. Reviews indicate a high level of client satisfaction, with approximately 90% of feedback highlighting their responsiveness, timely delivery, and professional communication. Customers appreciate their ability to align with company values and their efficient project management. [Visit Website](https://remotecoworker.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 7 reviews mention Virtual receptionist Virtual receptionist Experience Remote CoWorker has received overwhelmingly positive feedback for its Virtual receptionist services, with 100% of reviewers expressing satisfaction with their performance. Clients particularly appreciate the team's effective communication, promptness, and the ability to handle administrative tasks efficiently. Key strengths include timely appointment scheduling and customer support, with many clients noting the impressive onboarding process. Overall, Remote CoWorker demonstrates a strong commitment to client success and satisfaction, resulting in a seamless integration into various business operations. - 6 of 7 Virtual receptionist reviews are 5 stars - Less than $10,000 avg. project cost [Read Most Recent Review](https://clutch.co/profile/remote-coworker#review-432072) #### 21 reviews mention Call Center Services BPO & Call Center Services for Educational Provider 4.0/5 — Remote CoWorker provides BPO and call center services for an educational provider. They currently provide 12 resources who help the client with data analytics, data management, and end user support. - 20 of 21 Call Center Services reviews are 5 stars - 3 new reviews for Call Center Services in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/remote-coworker/269683) #### Experience in 25 industries Remote CoWorker has garnered positive feedback across various industries, including medical, education, legal, and real estate. Clients praise their expertise in administrative support, customer service, and effective communication. In the medical sector, they excel in managing scheduling and billing, while in education, they assist with student outreach and marketing. Overall, Remote CoWorker is recognized for their adaptability, timely project management, and ability to meet specific client needs, making them a suitable choice for businesses seeking reliable remote assistance. [Read All Reviews](https://clutch.co/profile/remote-coworker?verified=true#reviews) ##### Arts, entertainment & music Experience Remote CoWorker has received notable feedback from clients in the Arts, entertainment & music industry, highlighting their expertise in business development, administrative support, and project management. Clients praised their effective communication, timely deliverables, and ability to provide tailored virtual assistance that aligns with project needs. Their impact is evident in improved operational efficiency and enhanced capacity for creative focus, making Remote CoWorker a strong candidate for businesses seeking reliable support in the Arts, entertainment & music sector. - 6 reviews for arts, entertainment & music industry - 5 reviews are 5 stars - Less than $10,000 avg. project cost - Video & Photography Production for Entertainment Company (5.0/5, May 23, 2022): Remote CoWorker is providing video and photography production support for an entertainment company. They are working on different tasks and projects weekly.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/20057) - Virtual Assistant Services for Events Production Company (5.0/5, Jul 19, 2023): Remote CoWorker provides a virtual assistant for an events production company. The team provides administrative support, manages the client's leads, and assists with tech support inquiries and event scheduling. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217987) - Virtual Assistance for Entertainment Services Provider (5.0/5, Jul 20, 2023): Remote CoWorker provides virtual assistance to an entertainment services provider, managing their website, e-commerce store, and social media accounts. Their tasks include conducting SEO and keeping inventory. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218390) - Lead Generation for Party Rental Services Co (5.0/5, Feb 9, 2024): Remote CoWorker provides ongoing lead generation services for a party rental services company. The team's goal is to generate leads, reach out to potential clients, explain the product, and invoice clients once sales are done. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/267732) - Back Office & Customer Service for Arts Training Facility (4.5/5, Nov 12, 2024): Remote CoWorker provides virtual assistant and back office services for a performing arts training facility. The team is responsible for handling class scheduling, marketing efforts, and administrative tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/330359) - Business Dev Support for Arts, Entertainment & Music Co (5.0/5, May 30, 2026): Remote CoWorker provides ongoing business development support for an arts, entertainment, and music company. The team conducts market research, writes proposals, and tracks opportunities for the client. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/460917) ##### Real estate Experience Remote CoWorker has demonstrated strong expertise in supporting the Real estate industry through various tasks such as CRM management, appointment setting, and administrative support. Clients report increased productivity, improved lead generation, and effective communication as key strengths. Overall, the positive sentiment indicates that Remote CoWorker is a reliable partner for real estate professionals looking to enhance operational efficiency and achieve their business objectives. - 9 reviews for real estate industry - 9 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Data Entry for Investment Group (5.0/5, Nov 17, 2021): Remote CoWorker was hired by an investment group to handle their data entry efforts. They provided a customer service representative and set up the client's prospect database on ClientLook. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/4960) - Outbound Call Support for Real Estate Company (5.0/5, Jun 1, 2020): Remote CoWorker provides outbound lead generation efforts. They conduct calls using a script and a predetermined list of targets, generating leads with interest in buying or selling real estate. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/100590) - Back-Office & HR Support for Real Estate Development Co (5.0/5, Mar 17, 2023): Remote CoWorker provides ongoing back-office support for a real estate development firm. The team is responsible for administrative, HR, and general operational support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/188209) - Virtual Receptionist Services for Property Management Company (5.0/5, Jul 21, 2023): Remote CoWorker provides virtual receptionist services for a property management company. The team takes phone calls, directs them to the appropriate party, and answers standard questions from end customers.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218637) - Video Production & CRM & Database Mgmt for Real Estate Firm (5.0/5, Mar 6, 2024): Remote CoWorker is helping a real estate firm accomplish various projects. The team's tasks include video editing, database management, and CRM audit. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/273842) - SMM, Sales Outsourcing & CRM Consulting for Real Estate Co (5.0/5, Sep 20, 2024): Remote CoWorker provides virtual assistant services for a real estate company. The team is responsible for cleaning up the client's CRM, cold calling, and managing the client's social media accounts. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/316069) - CRM & Social Media Management for Real Estate Company (5.0/5, Feb 4, 2025): Remote CoWorker provides ongoing CRM and social media management services for a real estate company. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/349051) - Back Office Outsourcing for Real Estate Brokerage (5.0/5, Jan 16, 2026): Remote CoWorker back office outsourcing services for a real estate brokerage. The team provides ongoing administrative support and assists with various tasks to support agents and strategic projects. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/430432) - Call Center Services for Real Estate Company (5.0/5, Apr 22, 2026): Remote CoWorker provides appointment-setting services for a real estate agency. The team contacts seller leads and sets up listing appointments. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/452094) ##### Legal Experience Remote CoWorker has received positive feedback from clients in the Legal industry, highlighting their expertise in providing skilled legal assistants and virtual support. Clients appreciate their responsiveness, thorough understanding of needs, and ability to match suitable candidates for various roles, including law clerks and administrative assistants. The overall sentiment conveys that Remote CoWorker significantly enhances operational efficiency, allowing law firms to focus on client services and business growth, making them a strong contender for legal professionals seeking reliable support. - 8 reviews for legal industry - 8 reviews are 5 stars - Less than $10,000 avg. project cost - Staff Augmentation for Law Firm (5.0/5, Dec 1, 2022): Remote CoWorker has augmented a law firm to fill the required positions. They've helped the client with customer intake, accounting, and administrative work. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/169921) - Remote Secretary Services for Law Firm (5.0/5, Jul 21, 2023): Remote CoWorker provides virtual secretary services for a law firm. The virtual secretary is responsible for answering phones and doing intakes. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218659) - Customer Service Outsourcing for Attorney Firm (5.0/5, Mar 21, 2025): Remote CoWorker provides call center services for an attorney firm. The team has backed up the phone, taken the client's information, and ensured the firm can assist them with legal matters. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/361603) - Legal Assistance Outsourcing for Law Firm (5.0/5, Jun 23, 2025): Remote CoWorker has recruited and provided three legal assistants for a law firm. The team has managed tasks such as answering phone calls, organizing and drafting documents, and conducting research. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/384447) - SEO, Social Media Mktg & Digital Strategy for Legal Firm (5.0/5, Oct 7, 2025): Remote CoWorker provides SEO services for a legal firm. The team manages on-page SEO, keyword research, and performance reporting, and creates and optimizes paid media campaigns and marketing materials. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/411720) - Administrative & Paralegal Services for Estate Planning Firm (5.0/5, Nov 10, 2025): Remote CoWorker has provided administrative and paralegal services for an estate planning and probate services company. The team has assigned one resource to work on the client's project. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/418879) - Virtual Assistant Services for Law Firm (5.0/5, Dec 11, 2025): Remote CoWorker provides virtual assistant services for a law firm. The team has found a virtual assistant tailored to the client's needs. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/424970) - Recruitment & Staffing for Law Clerk (5.0/5, Apr 13, 2026): Remote CoWorker has helped a law firm find a law clerk. The law clerk's main responsibility is litigation case management. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/449818) ##### Medical Experience Remote CoWorker has received positive feedback from clients in the Medical industry, highlighting their expertise in administrative support, billing, and patient communication. Clients appreciate the efficient processes established by Remote CoWorker, which have led to faster billing cycles, reduced errors, and improved operational efficiency. The team's proactive approach and clear communication have been noted as significant strengths, making Remote CoWorker a strong candidate for businesses seeking reliable virtual assistance in the Medical sector. - 6 reviews for medical industry - 5 reviews are 5 stars - Less than $10,000 avg. project cost - Administrative Assistance Services for Home Modification Co (4.5/5, Oct 25, 2023): Remote CoWorker provides administrative assistance services for a home modification company. The team provides an outsourced assistant who supports the client with research, scheduling, and invoicing tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/244136) - Transcription, Billing & Verification for Medical Office (5.0/5, Aug 9, 2025): Remote CoWorker provides transcription, medical billing, and insurance verification services for a small medical office. The team uses AI to generate charts and create digital content for online courses. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/396834) - Virtual Assistant Services for Physical Therapy Clinic (5.0/5, Nov 12, 2025): Remote CoWorker provides a virtual assistant for a physical therapy clinic. They manage the calendar, handle patient intake forms, send appointment reminders, manage SMM efforts, and perform discovery calls. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/419164) - Virtual Assistant Services for Psychiatric Practice (5.0/5, Apr 3, 2026): Remote CoWorker provides virtual assistant services for a psychiatric practice. The team manages patient coordination, communication, and documentation and helps streamline the client's internal processes. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/447625) - Staffing & Billing Services for Medical Equipment Company (5.0/5, May 26, 2026): Remote CoWorker provides staffing services for a medical equipment company. The team is responsible for collaborating with the client's billing team to streamline their workflows. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/459886) - Virtual Assistant Services for Medical Company (5.0/5, May 28, 2026): Remote CoWorker provided virtual assistant services for a medical company. The team handled answering phone calls, responding to client inquiries, scheduling appointments, and assisting with marketing. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/460407) ##### Sports Experience Remote CoWorker has received positive feedback from clients in the Sports industry, particularly for their expertise in content moderation and editing. Clients highlighted the company's ability to learn quickly and adapt to specific needs, improving the quality and quantity of posted content. Overall sentiment indicates that Remote CoWorker excels in communication, professionalism, and delivering timely results, making them a strong candidate for organizations seeking administrative and content support in the Sports sector. - 2 reviews for sports industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Content Moderation & Social Media Mktg for Technology Co (5.0/5, Sep 9, 2025): Remote CoWorker provides content editing, moderation, and social media posting services for a B2B technology and content vendor. They edit videos, create captions, and post content using back-office tools. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/404532) - Virtual Assistant Services for Equestrian Training Company (5.0/5, May 21, 2026): Remote CoWorker provides virtual assistant services for an equestrian training company. The team handles administrative tasks and helps automate processes to free up the client's time. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/458923) ##### Education Experience Remote CoWorker has received positive feedback in the Education industry, particularly for its efficiency in onboarding and responsiveness. Clients appreciate the provider's attention to detail and timely completion of tasks. Reviewers noted the provider's ability to quickly deliver quality candidates for various roles, such as data analytics and customer service. Overall, Remote CoWorker demonstrates strong project management skills, making it a suitable choice for educational institutions seeking reliable support. - 4 reviews for education industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Staffing & Back Office Outsourcing for E-Learning Company (5.0/5, Oct 26, 2023): An e-learning solutions company has hired Remote CoWorker to help them hire support staff. The team has recruited a new teammate who assists with audiobook creation from existing revision guides using  AI. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/244401) - BPO & Call Center Services for Educational Provider (4.0/5, Feb 19, 2024): Remote CoWorker provides BPO and call center services for an educational provider. They currently provide 12 resources who help the client with data analytics, data management, and end user support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/269683) - Administrative Support for Educational Institution (5.0/5, Jan 22, 2025): Remote CoWorker provides administrative support for an educational institution. The team coordinates daily events, manages the superintendent's duties, creates PowerPoint presentations, and documents meetings. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/345159) - Marketing Services for Transformational Coaching Company (4.5/5, May 1, 2026): Remote CoWorker provided marketing services for a transformational coaching company. The team was tasked with growing the client's business. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/454199) ##### Franchises Experience Remote CoWorker has received positive feedback from clients in the Franchises industry, highlighting its expertise in enhancing customer service through responsive communication. One client emphasized the exceptional support from their Client Success Manager, noting her patience and ability to deliver high-quality candidates. The overall sentiment reflects satisfaction with the company's ability to streamline processes and improve operational efficiency, making Remote CoWorker a strong candidate for businesses in the Franchises sector looking to enhance their service delivery. - 1 review for franchises industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment Services for Senior Living Referral Agency (5.0/5, Apr 28, 2026): Remote CoWorker provided recruitment services for a senior living referral agency. The team was tasked with finding candidates to improve the client's customer service experience. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/453131) ##### Advertising & marketing Experience Remote CoWorker has received positive feedback in the Advertising & marketing industry for their expertise in providing virtual assistance and support across various marketing functions. Clients commend their responsiveness, project management, and the quality of their team members, noting significant improvements in engagement and productivity. Remote CoWorker is recognized for delivering valuable services that align well with client needs, making them a suitable option for businesses seeking reliable marketing support. - 7 reviews for advertising & marketing industry - 6 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Marketing & Virtual Assistant Help for Video Marketing Co (5.0/5, Jun 13, 2021): Remote CoWorker is helping a digital video marketing agency expand their online courses and consulting through cold calls, marketing strategy, and commercialization. In addition, they edit videos and podcasts. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/52548) - Back Office Outsourcing for Market Research Company (0.5/5, Jan 31, 2024): A market research company hired Remote CoWorker to provide back office outsourcing services. They were responsible for hiring a virtual assistant. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/265562) - Staff Augmentation for Digital Marketing Agency (5.0/5, Apr 4, 2024): A digital marketing agency has hired Remote CoWorker to provide resources to augment their internal sales team. The team has supplied two virtual assistants to help the client with appointment setting. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/280306) - SMM for Marketing Agency (5.0/5, Jan 27, 2025): Remote CoWorker provided social media management services for a marketing agency. The team posted content a few times weekly for the client's customers. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/346782) - Social Media Marketing for Media Production Company (5.0/5, Jul 21, 2025): Remote CoWorker provides social media marketing services for a media production company. The team is tasked with scheduling and posting content and optimizing the client's social media accounts for ROI. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/391787) - Appointment Setting for Healthcare AI Marketing Company (5.0/5, Sep 18, 2025): Remote CoWorker has been hired by a healthcare AI marketing company to provide appointment-setting services. The goal is to have a remote coworker set up calls and make email introductions to the client's team. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/407029) - Staff Augmentation Services for Virtual Events Company (5.0/5, Apr 22, 2026): Remote CoWorker provides staff augmentation services for a virtual events company. The team assists the client with website updates, customer service, and logistics. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/452117) ##### Business services Experience Remote CoWorker has received positive feedback for its expertise in providing administrative support across various sectors within the Business services industry. Clients commend its efficient project management, quick response times, and highly skilled virtual assistants. The consistent sentiment reflects enhanced productivity and effective task management, enabling clients to focus on strategic operations. Overall, Remote CoWorker demonstrates a strong capability to improve client operations and is seen as a valuable partner for businesses seeking reliable administrative assistance. - 6 reviews for business services industry - 4 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for Cleaning Services Company (5.0/5, Nov 30, 2022): Remote CoWorker provides call center services for a cleaning services company. Using RingCentral and Google Suite, they handle customer support and administrative tasks from 9 a.m. to 5 p.m. during weekdays. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/169632) - Back-Office Outsourcing for Law Firm (4.0/5, Feb 20, 2024): Remote CoWorker provides back-office outsourcing services for a law firm. They’ve filled an office position; the employee is responsible for various administrative tasks to support the internal staff. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/269931) - Administrative Tasks Outsourcing for Business Consulting Co (4.5/5, Sep 30, 2024): Remote CoWorker provides administrative tasks outsourcing services for a business consulting company. The team monitors emails, communicates with the client's customers, and updates the CRM. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/318814) - Back-Office Outsourcing for Recruitment Agency (5.0/5, Nov 11, 2025): Remote CoWorker provides back-office outsourcing services for a staffing agency. The team has assisted the client in finding a reliable executive assistant to support business tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/419079) - Back-Office Outsourcing for Business Services Company (5.0/5, Dec 23, 2025): Remote CoWorker provides back-office outsourcing services for a business services company. The team has matched the client with an executive assistant who helps them offload many daily administrative tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/427210) - Virtual Assistant for Business Sales & Acquisitions Company (5.0/5, Mar 18, 2026): Remote CoWorker provided virtual assistant services for a business sales and acquisitions company. The team reviewed buyer inquiries, managed NDA processes, and responded with the appropriate information. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/443732) ##### Automotive Experience Remote CoWorker has received positive feedback from clients in the Automotive industry, highlighting their expertise in administrative support and customer service. Clients noted their efficiency in enhancing administrative offerings and handling customer inquiries effectively. The consistency and budget-friendly pricing of Remote CoWorker were particularly appreciated, indicating their strong value proposition. Overall, they are seen as a reliable partner capable of positively impacting operations within the Automotive sector. - 2 reviews for automotive industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back-Office Support for Automotive Care Accessories Company (4.0/5, Jul 20, 2023): Remote CoWorker supports the back office work of an automotive care accessories company. Their resources handle customer service inquiries and print orders from Amazon and website sales on behalf of the client. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218250) - Back-Office Outsourcing for Automobile Repossession Company (5.0/5, Feb 24, 2026): Remote CoWorker provides ongoing back-office outsourcing services for an automobile repossession company. The team is responsible for assisting the client with their administrative tasks.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/438452) ##### Plumbing Experience Remote CoWorker has demonstrated significant expertise in supporting the Plumbing industry, particularly through administrative and marketing assistance. Clients appreciate their reliability, organizational skills, and proactive approach to task management, which lead to improved responsiveness and consistent project execution. Overall sentiment is highly positive, with clients highlighting Remote CoWorker's capability to adapt to shifting priorities and their commitment to delivering tasks on time, making them a strong fit for businesses seeking dependable support in the Plumbing sector. - 1 review for plumbing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Assistant Services for Plumbing Company (5.0/5, Feb 24, 2026): Remote CoWorker provided virtual assistant services to a plumbing company. The team supported with administrative tasks, documentation, file management, marketing campaign execution and coordination, and QC. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/438310) ##### Other industries Experience Remote CoWorker has received positive feedback from clients in the Other industries sector, highlighting its expertise in administrative support and customer interaction. Clients appreciate the prompt and effective communication, as well as the ability to handle diverse tasks such as scheduling, call management, and social media engagement. The company's commitment to understanding client needs and providing tailored solutions has fostered a strong sentiment of satisfaction, making Remote CoWorker a reliable choice for businesses seeking operational support in this sector. - 48 reviews for other industries industry - 39 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistance for Seafood Supplier (4.5/5, Feb 2, 2022): Remote CoWorker worked as a seafood supplier's virtual assistant team. Their main task was to check and crosscheck more than 50,000 documents.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/10186) - Recruitment Services for Delivery Service (5.0/5, Feb 9, 2022): Remote CoWorker has been supporting a delivery service with screening candidates for their processes. The goal is to quickly find and hire qualified applicants. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/10772) - Staff Augmentation for Design Agency (5.0/5, Jun 17, 2021): A design company partnered with Remote CoWorker to help them run their business with a variety of services. Their outsourced team works on administrative, marketing, invoicing, and design projects. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/57919) - VA Services for Construction & Real Estate Firm (5.0/5, Feb 6, 2022): Remote CoWorker provides VA services to a construction and real estate firm. They're managing the company's calls, scheduling appointments with customers, and handling advertising strategies. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/134270) - Human Resources for Bookkeeping Services Company (5.0/5, Dec 1, 2022): Remote CoWorker helped a bookkeeping services company find candidates for their data entry, spreadsheet tasks, and client communications. They provided three resumes for the client to interview.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/169915) - Staff Augmentation for Bookkeeping Company (5.0/5, Dec 5, 2022): Remote CoWorker has provided staff augmentation services for a bookkeeping company. They have offered a remote worker as an addition to the client's team. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/170429) - Virtual Assistant Services for Massage Therapy Company (4.0/5, Dec 6, 2022): Remote CoWorker provides virtual assistant services for a massage therapy company. On the weekends, they take calls, text end clients, book or change appointments, and manage therapists’ schedules. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/170561) - Social Media Marketing for Women's Coaching Company (5.0/5, Mar 5, 2023): Remote CoWorker provides ongoing social media marketing for a women's coaching company. The team is responsible for connecting with the client's social media audience. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/184740) - Back-Office Support Services for Healthcare Company (4.5/5, Jul 18, 2023): Remote CoWorker provides back-office support services for a healthcare company. They search for candidates to handle tasks such as answering phones, scheduling appointments, and answering non-medical inquiries. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217667) - Administrative Support for Software Company (5.0/5, Jul 19, 2023): Remote CoWorker provides out-of-hours administrative support for a software company. The team is responsible for answering customer queries outside the client's working hours. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217756) - Call Center Services for Water Damage Restoration Company (5.0/5, Jul 19, 2023): Remote CoWorker provides call center services to a water damage restoration firm. They gather information required to collect payment and contact insurance companies with overdue invoices via phone and email. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217883) - Administrative Assistance for Recruitment Company (5.0/5, Jul 19, 2023): Remote CoWorker provides administrative assistance services for a recruitment company. The team is responsible for providing administrative support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218000) - Virtual Assistance & Email Mgmt for Ice Cream Catering Co (5.0/5, Jul 20, 2023): Remote CoWorker provides virtual assistant services for an ice cream catering company. The team assists the client with email management, schedule monitoring and updating, and recording data. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218149) - Lead Generation for Outdoor TV Company (4.5/5, Jul 21, 2023): Remote CoWorker is providing lead generation services for an outdoor TV company. The service provider is responsible for email marketing, cold-calling, and daily reporting of potential customers.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218668) - Call Center & Lead Generation Services for Tear Out Company (5.0/5, Aug 2, 2023): Remote CoWorker provides call center services for a residential and commercial tear out company. The team reaches out to potential leads through email and follows up with secondary emails and phone calls.   [Read Full Review](https://clutch.co/go-to-review/remote-coworker/222003) - Back-Office Outsourcing & Appointment Setting for SaaS Firm (5.0/5, Oct 24, 2023): Remote CoWorker provided back-office outsourcing services to help a SaaS firm sort and identify their HR and investor contacts. They also assisted the client in setting up meetings with investors. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/243700) - Back Office Services for Healthcare Company (5.0/5, Feb 1, 2024): Remote CoWorker provides back office services for a healthcare company. The team manages the client's patient scheduling, phone calls, faxes, SMS messages, BNE, referral authorizations, and chart preparation. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/265816) - Company & Investor Research for SaaS Company (5.0/5, Feb 9, 2024): Remote CoWorker was hired by a software company to help prepare for a conference. The team is responsible for researching companies and investors and reaching out to them on the client's behalf. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/267628) - Content & Ops Mgmt for Business Workflow Automation Firm (4.5/5, Feb 22, 2024): Remote CoWorker provided operations and content management services to a business workflow automation firm. They produced content for the client and provided training and support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/270702) - Operational Support for Collateral Recovery Firm (5.0/5, May 23, 2024): Remote CoWorker has assisted a collateral recovery firm in completing their billing tasks and ensuring account compliance; this has included opening and closing new accounts. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/290490) - Document Processing Support for Construction Management Co (5.0/5, May 28, 2024): Remote CoWorker has provided document processing support for a construction management company. They've been tasked with reviewing and filing documents and recording changes into a master document register. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/291193) - Outsourced Back-Office Support for Construction Company (5.0/5, Jun 14, 2024): Remote CoWorker provides outsourced back-office services and administrative support for a construction company. The team is responsible for file, phone, and calendar management, event planning, and sales calls. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/294811) - Book Editing for Executive Coaching & Book Publishing Firm (5.0/5, Jun 24, 2024): Remote CoWorker provides book editing services to an executive coaching and book publishing company. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/296432) - HR & Clinic Operations Staff Aug for Speech Therapy Company (5.0/5, Jul 9, 2024): Remote CoWorker is providing HR and clinic operations staff augmentation for a speech therapy company. The team's tasks include financial management, human resources support, and leadership team development. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/299439) - Back Office Recruiting for Household Moving Company (5.0/5, Jul 12, 2024): Remote CoWorker has been hired by a household moving company to recruit candidates for back-office tasks. The team has sourced candidates for administrative duties as well as typing up contracts and scheduling.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/300271) - Back Office Outsourcing for Consulting Company (5.0/5, Aug 7, 2024): Remote CoWorker provides ongoing back-office outsourcing services for a consulting company. The team is responsible for answering incoming calls and data entry. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/305759) - Social Media Marketing & Content Creation for Healthcare Co (5.0/5, Aug 8, 2024): Remote CoWorker provides ongoing social media management for a healthcare company. The team creates Instagram and Facebook posts, responds to customer queries, and sends weekly newsletters. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/306059) - Virtual Assistance & Content Marketing for SaaS Enterprise (4.5/5, Aug 13, 2024): Remote CoWorker provided a virtual assistant for a SaaS enterprise. The team provided a virtual assistant capable of SEO and customer support services.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/307226) - Customer Service Outsourcing for Perfume Company (5.0/5, Sep 13, 2024): Remote CoWorker provides customer service support for a perfume company. The team handles support tickets and emails, makes customer calls, processes insurance claims and refunds, and verifies high-risk orders. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/314292) - Back Office Outsourcing for Lumber Company (5.0/5, Sep 16, 2024): Remote CoWorker provides ongoing administrative support for a lumber company. The team logs various actions daily, such as delivery, driver, door shop, job status, and pay logs. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/314849) - Back Office Outsourcing for Construction Company (5.0/5, Sep 26, 2024): Remote CoWorker provides data entry services for a construction company. The team updates the client's database with accurate information and makes calls to boost attendance and revenue. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/317714) - Administrative Work & Lead Mgmt for Healthcare Consulting Co (4.5/5, Nov 14, 2024): Remote CoWorker has been hired by a healthcare consulting company to provide virtual assistance services. The team has been responsible for administrative tasks and lead management. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/330921) - Back-Office Outsourcing for Business Consulting Firm (5.0/5, Nov 18, 2024): A business consulting firm has hired Remote CoWorker to provide back-office support. The team has recruited three part-time virtual assistants to handle administrative tasks for the client. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/331801) - Back Office Outsourcing for Restaurant (4.0/5, Feb 3, 2025): Remote CoWorker handled a restaurant's back office processes. Their tasks involved booking invoices, monitoring checklists, responding to online reviews, drafting contracts, and providing social media support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/348636) - Administrative Support for Nonprofit Organization (5.0/5, Feb 24, 2025): Remote CoWorker provides administrative support for a nonprofit organization. The team manages the CEO's calendar, travel arrangements, and correspondence. They also assist with event management and logistics. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/354927) - Cold Outreach Services for AI Consulting Company (4.5/5, Apr 1, 2025): Remote CoWorker provides cold outreach services for an AI consulting company. The team interacts with potential end clients daily. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/364065) - Virtual Personal Assistant for Virtual Assistance Project (5.0/5, Apr 9, 2025): Remote CoWorker provides a virtual personal assistant for an entrepreneur. The assistant helps the client with personal finance organization, bookkeeping, and appointments, emails, and calendar organization. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/366030) - Customer Service Outsourcing for Transportation Company (5.0/5, Apr 22, 2025): Remote CoWorker provided a virtual assistant for a transportation company. The VA assisted the client with their back office work, responded to customers, drafted quotes, and organized their schedule. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/368898) - Back-Office & Staffing Services for Nutrition Counseling Co (5.0/5, Jun 3, 2025): Remote CoWorker provided back-office outsourcing and staffing services for a nutrition counseling company. The team was responsible for establishing an administrative team for the client. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/379296) - SMM, Virtual Assistant & Lead Gen for AI Consulting Company (5.0/5, Jun 6, 2025): Remote CoWorker provides virtual assistant services, social media marketing, and lead generation for an AI consulting company. The team is also responsible for creating online courses for the client. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/380232) - Back Office Outsourcing for Homecare Co (5.0/5, Jun 26, 2025): Remote CoWorker provides staff augmentation services for a homecare company. The team has helped the client with platform migration, billing training, timekeeping management, and staff compliance management. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/385524) - Virtual Assistant for Healthcare Company (5.0/5, Jul 16, 2025): Remote CoWorker provides a virtual assistant for a healthcare company. The assistant acts as a medical scribe, takes notes with pictures, measurements of each wound, and information for billing purposes. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/390676) - Customer Service & Back Office Outsourcing for Therapy Clinic (5.0/5, Aug 13, 2025): Remote CoWorker provided staff augmentation services for a therapy clinic. The team handled backend operations, administrative coordination, communication management, and operational support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/397848) - Back-Office Outsourcing for Acupuncture Therapy Clinic (5.0/5, Sep 11, 2025): Remote CoWorker provides ongoing staff augmentation services for an acupuncture therapy clinic. The team helps consolidate and prepare insurance documentation for submission and calls patients. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/405247) - Virtual Assistant for Writing Competition Hosting Company (5.0/5, Sep 17, 2025): Remote CoWorker provides virtual assistant services for a writing competition hosting company. The team is responsible for handling administrative tasks and assisting with marketing and writing projects. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/406766) - Administrative Support for Consulting Company (5.0/5, Nov 11, 2025): Remote CoWorker provided administrative support for a consulting company. They checked emails, scheduled meetings, resolved calendar conflicts, tracked coaching hours, and sent out messages. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/419131) - Call Center Services for Mental Health Counseling Platform (5.0/5, Dec 15, 2025): Remote CoWorker provides ongoing virtual assistant services for a mental health counseling platform. The team handles client scheduling, social media posting, and responding to calls and messages. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/425628) - Call Center Services for Tattoo & Piercing Company (5.0/5, Jan 26, 2026): Remote CoWorker provides call center services for a tattoo and piercing company. The team handles client calls and booking requests. They also manage the client's graphic design and social media tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/432072) ##### Energy & natural resources Experience Remote CoWorker demonstrates strong expertise in the Energy & natural resources industry through their effective accounting support, delivering exceptional value and timely results. Clients praise their professionalism, transparency, and adherence to business protocols, highlighting the significant impact of their services on operational efficiency. Overall sentiment reflects satisfaction with their budget-friendly solutions and commitment to confidentiality, making Remote CoWorker a reliable partner for businesses seeking to enhance their financial management. - 1 review for energy & natural resources industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Accounting Services for Distribution Firm (5.0/5, Oct 30, 2025): Remote CoWorker provides accounting services for a distribution firm. The team handles accounts payable and receivable, bookkeeping, and other accounting activities. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/416877) ##### Information technology Experience Remote CoWorker has received positive feedback from clients in the Information technology industry, highlighting their strengths in project management, effective communication, and timely delivery of services. Clients appreciate the company's ability to provide valuable administrative support and lead generation services tailored to their needs, showcasing a commitment to client satisfaction and responsiveness. Overall, Remote CoWorker is positioned as a reliable partner for businesses seeking expertise in IT-related administrative functions. - 2 reviews for information technology industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Lead Gen & Email Marketing for Web Dev & Design Agency (4.5/5, May 30, 2024): Remote CoWorker has identified web design leads and built a database of leads for a web development and design agency. This includes sending initial sales outreach emails and following up with targeted emails. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/291684) - Virtual Assistant for IT Support Company (5.0/5, Sep 10, 2025): Remote CoWorker provides virtual assistant services for an IT support company. The team has managed the client's social media, business profiles, CRM, documentation, and organization. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/404788) ##### Consumer products & services Experience Remote CoWorker has received positive feedback from clients in the Consumer products & services industry for its expertise in customer service, social media management, and administrative support. Clients commend the company's professionalism, timely responses, and effective communication. The impact of their services is evident through improved customer engagement and successful candidate placements for customer service roles. Overall, Remote CoWorker is viewed as a reliable partner that aligns with client values and successfully meets project objectives. - 3 reviews for consumer products & services industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Review Management & Content Creation for Dry Cleaning Firm (5.0/5, Jul 19, 2023): Remote CoWorker is helping a dry cleaning and laundry services company manage online reviews and direct messages. The team reports what needs to be addressed to the client and creates social media content. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217722) - Custom Software Dev for Junk Removal Service Company (5.0/5, Jul 21, 2023): A junk removal services company has hired Remote CoWorker for recruitment services. The client's goal has been to find a customer service representative.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218671) - Call Center & Customer Service for Pest Control Company (5.0/5, Sep 2, 2025): Remote CoWorker provides customer support services for a pest control company. The team is responsible for answering service, outbound calling, administrative tasks, and social media management. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/402804) ##### Media Experience Remote CoWorker has garnered positive feedback in the Media industry for its efficient support services, particularly in scheduling, lead generation, and data management. Clients highlight the company's quick response times, affordability, and the effectiveness of their virtual assistants in enhancing operational workflows. Overall, the sentiment is favorable, with users appreciating the transparency in pricing and the adaptability for temporary projects, making Remote CoWorker a suitable choice for businesses in the Media sector. - 3 reviews for media industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Recruitment Services for Media Company (4.0/5, Nov 20, 2021): Remote CoWorker was tasked with providing a half-time worker for a media company. The contractor was expected to have solid data entry skills and the ability to spot and correct errors.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/5158) - Virtual Assistant for Casting Platform (5.0/5, Apr 29, 2024): Remote CoWorker provides a virtual assistant for a casting platform. The assistant helps the client scrape data to find new leads and prospective customers and get them interested in the client's platform. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/285407) - Back Office Outsourcing for Podcast Production (5.0/5, Aug 19, 2025): Remote CoWorker was hired by a podcast production company to schedule guests and provide personal assistance to the lead producer. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/399341) ##### Contracting Experience Remote CoWorker has received positive feedback from clients in the Contracting industry for its expertise in administrative and support roles. Clients have noted improvements in efficiency, with faster response times, accurate data management, and enhanced organization of internal systems. The provider's strong communication skills and attention to detail have contributed to successful project outcomes, making Remote CoWorker a favorable option for businesses seeking reliable support in their operations. - 2 reviews for contracting industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Back Office Outsourcing for Defense Products Reseller (5.0/5, May 24, 2024): Remote CoWorker has provided back office outsourcing services for a defense products reseller: they've assisted with bid upload and follow-ups, pricing, customer data updates, and customer email communication. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/290725) - Staff Augmentation Sevices for Contracting Company (5.0/5, Apr 28, 2025): Remote CoWorker provides staff augmentation services for a contracting company. The vendor's remote worker handles end customer inquiries, manages emails, processes job intakes, and maintains the databases. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/370393) ##### Manufacturing Experience Remote CoWorker has received positive feedback from clients in the Manufacturing industry, highlighting their expertise in administrative and bookkeeping services. Clients appreciate the company's responsiveness, attention to detail, and strong communication skills. With significant time savings reported, Remote CoWorker's organized project management and staffing capabilities have made a notable impact on client operations. Overall, their friendly work ethic and ability to meet expectations suggest they would be a strong fit for businesses seeking support in the Manufacturing sector. - 3 reviews for manufacturing industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Virtual Assistant for LED Emergency Lights Company (5.0/5, Dec 6, 2022): Remote CoWorker helped a LED emergency lights company find a virtual assistant for email communication, research, and order and estimate preparation.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/170537) - Bookkeeping Services for Metal Manufacturing Company (5.0/5, Feb 21, 2023): Remote CoWorker provides bookkeeping services for a metal manufacturing firm. They’re mainly tasked with reconciling payments. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/182139) - Administrative Support Outsourcing for Railing Company (5.0/5, Apr 10, 2025): Remote CoWorker provides ongoing administrative support outsourcing services for a railing company. The team has designed business cards and promotional media and has organized job workflow. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/366232) ##### Hospitality & leisure Experience Remote CoWorker has received positive feedback from clients in the Hospitality & leisure industry, highlighting their expertise as virtual assistants. Clients appreciate their strong communication, professionalism, and ability to exceed expectations, which significantly contributes to project success. The company is noted for delivering value and aligning with client values, making Remote CoWorker a reliable choice for businesses seeking support in event planning and related services. - 1 review for hospitality & leisure industry - Unknown avg. project cost - Back Office Outsourcing for Event Planning Co (4.0/5, Mar 12, 2025): Remote CoWorker provided virtual assistant services for an event planning company. The team was tasked with helping the internal team with various administrative tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/359083) ##### Insurance Experience Remote CoWorker has received positive feedback within the Insurance industry, particularly for its telemarketing services. Clients appreciate the company’s cost-effectiveness and the dedicated account management, which facilitates smooth project execution. The ability to consistently schedule quality appointments and maintain organized CRM data has proven beneficial for businesses seeking to enhance their client pipelines. Overall, Remote CoWorker demonstrates expertise and strong support, making it a suitable partner for firms in the Insurance sector. - 1 review for insurance industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office & Telemarketing Outsourcing for Insurance Co (5.0/5, Feb 6, 2025): Remote CoWorker provides back-office and telemarketing services for an insurance company. The team makes cold calls to mid-size businesses, schedules appointments, handles objections, and assists in data entry. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/349935) ##### eCommerce Experience Remote CoWorker has received positive feedback from clients in the eCommerce industry, particularly for their ability to effectively alleviate operational workloads. Clients appreciate their budget-friendly pricing and the value provided, noting significant improvements in managing everyday tasks. The company's responsiveness and efficiency in delivering results have been highlighted, showcasing their strengths in project management and assistant recruitment. Overall, Remote CoWorker appears to be a strong partner for eCommerce businesses seeking support in streamlining operations. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for E-Commerce Company (5.0/5, Nov 1, 2024): Remote CoWorker provides back-office outsourcing services for an e-commerce company. The team is responsible for hiring assistants to help with the client's shipping tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/327846) ##### HVAC Experience Remote CoWorker has demonstrated exceptional expertise in supporting HVAC companies, particularly in service coordination and invoicing processes. Clients have praised their responsiveness and timely execution of tasks, which have significantly improved operational efficiency. The positive sentiment from clients highlights Remote CoWorker's alignment with industry values and their strong onboarding process, making them a viable partner for businesses seeking reliable support in the HVAC sector. - 1 review for hvac industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back Office Outsourcing for HVAC Co (5.0/5, Oct 7, 2024): Remote CoWorker provides back-office support for an HVAC company. The team has handled all service team invoicing, dispatching, gathering parts pricing, availability information, and scheduling jobs. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/320448) ##### Financial services Experience Remote CoWorker has received positive feedback within the Financial services industry, particularly for its administrative support and operational optimization. Clients highlight significant improvements in efficiency, accuracy, and responsiveness, leading to enhanced customer satisfaction and retention. The company's ability to provide tailored virtual assistance, alongside its effective project management and communication style, positions it as a strong contender for businesses seeking to streamline operations and improve service delivery in the financial sector. - 9 reviews for financial services industry - 7 reviews are 5 stars - Less than $10,000 avg. project cost - Staff Augmentation for Financial Services Company (5.0/5, Feb 1, 2022): A financial services company hired Remote CoWorker to handle various tasks for their company. The team conducts insurance-related work, writes blogs, and acts as a personal assistant to the firm's CEO. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/10033) - Call Center Lead Generation for Public Adjustment Company (5.0/5, Dec 1, 2020): Remote CoWorker oversees the call lead generation efforts of a public adjusting company. At the same time, the team also provides back-office services. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/127149) - VA Services for Damage Claims Firm (5.0/5, Dec 17, 2020): Remote CoWorker provides ongoing VA services for a damage claims firm. The goal is to help the client's business grow with marketing and help manage the daily business activities.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/141166) - Virtual Executive Assistant for Accounting Firm (5.0/5, Dec 2, 2022): Remote CoWorker provides a virtual executive assistant to an accounting firm. The virtual executive assistant helps the client with administrative work for 40 hours a week. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/169939) - Outsourcing Services for Financial Services Company (4.0/5, Feb 22, 2023): Remote CoWorker provides outsourcing services for a financial services company. They have searched for qualified candidates to build, update, and promote websites and rewrite content. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/182244) - Virtual Assistant Support for Life Insurance Company (5.0/5, Jul 19, 2023): Remote CoWorker provides a virtual assistant to a life insurance company. Their work includes phone system management, reporting, QA telemarketing, spreadsheet management, and other back-office tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217947) - SEO & Social Media Management for Commercial Loan Brokerage (5.0/5, Aug 2, 2023): A commercial loan brokerage hired Remote CoWorker to update their website SEO and social media accounts. The team's deliverables included blog posts, website pages, and social media posts.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/222142) - Back Office Outsourcing for Insurance Firm (4.0/5, Dec 14, 2023): An insurance firm has hired Remote CoWorker to provide them with back-office support. The team is in charge of preparing insurance quotes. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/255992) - Virtual Assistance for Financial Advisory & Consulting Firm (5.0/5, Sep 29, 2024): A financial advisory and business consulting firm has hired Remote CoWorker to provide administrative and operational support. The assistant is responsible for data entry, email management, and documentation. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/318355) ##### Retail Experience Remote CoWorker has received positive feedback within the Retail industry for its expertise in customer service and operational optimization. Clients appreciate their effective communication, responsiveness, and the ability to meet diverse needs, ranging from administrative support to e-commerce solutions. The company is recognized for delivering high-quality service and maintaining strong client relationships, making it a suitable partner for businesses seeking reliable assistance in the Retail sector. - 3 reviews for retail industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Support Services for E-Commerce Company (5.0/5, Feb 9, 2022): Remote CoWorker is providing customer support services to an e-commerce company. The team is responsible for receiving calls from customers, responding to customer chats, and processing tickets. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/137936) - Shopify Dev & Systems Optimization for Kid's Concept Shop (4.5/5, Aug 9, 2024): A kid's concept shop has hired Remote CoWorker for Shopify development and systems optimization services. The team has streamlined the client's workflows and assisted the client with administrative tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/306397) - Back-Office Outsourcing for Golf Equipment Retailer (5.0/5, Aug 28, 2024): Remote CoWorker provides ongoing back-office outsourcing services for a golf equipment retailer. The team is responsible for assisting the client with administrative and marketing tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/310340) ##### Food & Beverage Experience Remote CoWorker has demonstrated expertise in providing administrative support tailored to the Food & Beverage industry, particularly noted in the seafood sector. Clients appreciate their commitment to quality and responsiveness, highlighting the effectiveness of their virtual assistants. The feedback emphasizes the company's alignment with client values and the ability to meet deadlines. Overall, Remote CoWorker is viewed as a reliable partner that can enhance operational efficiency within the Food & Beverage space. - 1 review for food & beverage industry - Unknown avg. project cost - Back-Office Services for Seafood Business (4.5/5, Feb 20, 2024): Remote CoWorker provides back-office support for a seafood business. The team assists the client with various administrative tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/269930) #### Completed projects in 7 countries - Australia (1 projects) - Belgium (1 projects) - Canada (5 projects) - Ireland (1 projects) - United Arab Emirates (2 projects) - United States (116 projects) - England (2 projects) [View Reviews](https://clutch.co/profile/remote-coworker?verified=true#reviews) --- ### [Unity Communications](https://clutch.co/profile/unity-communications) #### 4.9 out of 5 star rating (44 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Gilbert, AZ #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 10% Call Center Services - 15% Customer Service Outsourcing - 20% Employer of Record (EOR) Services - 10% HR Outsourcing - 10% Recruitment Process Outsourcing - 10% Sales Outsourcing #### Company description Unity Communications is a premier provider of Contact Center Services, offering a range of solutions including Inbound and Outbound Call Center services, Customer Support Services, and Telephonic Support. Their reviews reflect a 100% positive sentiment, highlighting their professionalism, responsiveness, and ability to integrate seamlessly with client teams. Approximately 83% of reviewers emphasize their exceptional customer service and proactive communication. [Visit Website](http://www.unity-connect.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Flexible Client feedback highlights Unity Communications' exceptional flexibility in adapting to evolving project needs. One client noted their responsiveness and ability to scale services quickly, stating, 'as our project needs have evolved, they have adapted, ensuring that we always have the right level of support.' Another emphasized their 'month-to-month nature allows for flexibility' in service delivery. Overall, clients commend their proactive approach and effective management, with many expressing satisfaction with the seamless integration of support. - Call Center Services for E-Commerce Company (5.0/5, Sep 28, 2021): They are very flexible and responsive. Everything has been satisfying for now. [Read Full Review](https://clutch.co/go-to-review/unity-communications/143984) - BPO for E-commerce Mergers & Acquisitions Firm (5.0/5, May 13, 2020): They’re very proactive and flexible, as we’ve evolved our scope of work to include both task completion and a dedicated account representative. They’re always willing to help us achieve our goals. [Read Full Review](https://clutch.co/go-to-review/unity-communications/86424) - Outsourced Customer Service and E-Commerce for Crafts Company (5.0/5, Jun 19, 2019): Transitioning things over to them was thought out well in advance and was incredibly flexible with my hectic schedule. I have NO complaints! [Read Full Review](https://clutch.co/go-to-review/unity-communications/119956) - Data Entry & Processing for Toxicology Laboratory (4.5/5, Feb 25, 2025): The month-to-month nature allows for flexibility on the front end should things not be a good fit, which they are. The flexibility helps to solidify the justification of pricing with management. The communication has been well received. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355199) - Staff Augmentation for Home Management App Company (5.0/5, Feb 25, 2025): One of the standout aspects of working with Unity is their flexibility. As our project needs have evolved, they have adapted, ensuring that we always have the right level of support. Their capacity to scale up quickly and manage workloads effectively has been a significant benefit. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355233) #### 1 review mentions Virtual receptionist Virtual receptionist Experience Unity Communications has received predominantly positive feedback for their Virtual receptionist services, with a client satisfaction rate of approximately 85%. Reviewers frequently highlight the professionalism, diligence, and responsiveness of their staff, particularly in managing billing tasks effectively. Notably, 70% of reviewers mentioned improved consistency in claim processing, leading to increased revenue. However, concerns were raised about the transition processes and performance improvement plans, indicating areas for potential enhancement. - 1 of 1 Virtual receptionist reviews is 5 stars - Unknown avg. project cost [Read Most Recent Review](https://clutch.co/profile/unity-communications#review-358819) #### 7 reviews mention Call Center Services Customer Support Services for Private Equity Group 5.0/5 — Unity Communications is providing customer service support for a private equity group’s recently acquired companies. They’ve also helped the client migrate their CRM to HubSpot and their phone app to Ring4. - 6 of 7 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/unity-communications/13169) #### 4.9 out of 5.0 rating for cost What Clients Have Said Client feedback highlights Unity Communications as a cost-effective solution that delivers strong value for money. Many clients noted their pricing aligns well with budgetary constraints and the quality of service exceeds expectations. For instance, one client emphasized that Unity's bookkeeping services were more effective and efficient than local alternatives, while another mentioned achieving significant improvements in customer satisfaction and operational efficiency at a competitive cost. Overall, the sentiment is overwhelmingly positive regarding the balance between cost and service quality. [Read All Reviews](https://clutch.co/profile/unity-communications?verified=true#reviews) - $10,000 to $49,000 (10 reviews) - $50,000 to $199,999 (6 reviews) - Less than $10,000 (5 reviews) - $200,000 to $999,999 (1 reviews) --- ### [Hit Rate Solutions](https://clutch.co/profile/hit-rate-solutions) #### 4.8 out of 5 star rating (16 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Chicago, IL #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 45% Call Center Services - 15% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description Hit Rate Solutions is a Contact Center Services company that offers Inbound and Outbound Call Center solutions, Customer Support Services, and Telemarketing Services. Reviews on Clutch.co generally highlight their professionalism, responsiveness, and cost-effectiveness, with approximately 85% of customers praising their rapid project handling and efficient communication. Additionally, 70% of reviewers commend their value for money. [Visit Website](https://hitratesolutions.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-virtual-receptionist) #### Great project management Clients consistently praised Hit Rate Solutions for their exemplary project management, noting effective planning and timely delivery. One client highlighted the proactive communication and attention to detail, stating, "Their commitment to meeting my needs contributed to the overall success of the campaign." Another emphasized the responsiveness of their project manager, who facilitated necessary changes promptly, stating, "They are committed to the project and take care of all aspects efficiently." Overall, the sentiment reflects strong satisfaction with the company's project management capabilities. - Telemarketing Campaign for Real Estate Company (5.0/5, Feb 26, 2024): In summary, the company's project management approach was characterized by effective planning, timely delivery, and responsive communication. Their commitment to meeting my needs and addressing challenges in a proactive manner contributed to the overall success of the telemarketing campaign. I was impressed by their professionalism, attention to detail, and dedication to achieving project objectives. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/271425) - Phone Answering & Data Encoding Services for Locksmith Firm (5.0/5, Dec 2, 2023): Every thing that I need to change with my project, I got a manager that I can send a message to right away and we can do the change to make it fit for my needs. Also, there is another manager who always keeps checking up with me to ensure that I'm happy with my project and with my associates. They are committed to the project, taking care of it A-Z, which saves me a lot of time. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/253525) #### 10 reviews mention Call Center Services Call Center Services for Dental Appliances Provider 5.0/5 — Hit Rate Solutions provides call center services for a dental appliances provider. The team is responsible for answering customer queries and concerns. - 6 of 10 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/383369) #### Completed projects in 2 countries - Canada (1 projects) - United States (11 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/hit-rate-solutions?verified=true#reviews) #### 3 fixed price Call Center Services packages Call Outsourcing Services Pricing Select from ready-made call center packages for common business needs. Or get a customized quote tailored to your unique requirements. Mix and match services to build the ideal support solution. --- ### [Ambs Call Center](https://clutch.co/profile/ambs-call-center) #### 5 out of 5 star rating (15 reviews) - < $25 average hourly rate - 50 - 249 employees - Jackson, MI #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Ambs Call Center is a comprehensive customer service center that provides a range of Contact Center Services, including Inbound Call Center and Customer Support Services. Reviews consistently highlight their excellent personal customer service and reliability, with 100% satisfaction reported in all reviews. Clients appreciate their seamless project management and alignment with company values, with 71% noting their excellent customer service and cultural fit. [Visit Website](https://www.ambscallcenter.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-virtual-receptionist) #### Communicative Clients consistently praised Ambs Call Center for their exceptional communication skills. One client noted, 'The reps from AMBS communicated every step of the way,' highlighting their responsiveness and ease of contact. Another remarked on their 'great customer service and follow-up,' indicating a strong commitment to client needs. Overall, the sentiment regarding communication is overwhelmingly positive, with clients expressing satisfaction with the timely and effective interactions throughout their projects. - Call Center Services for In-Home Hospice Care Provider (5.0/5, Dec 2, 2024): The reps from AMBS communicated every step of the way. This was the easiest contract we've ever set up. They are easy to reach and respond immediately. Amazing service! [Read Full Review](https://clutch.co/go-to-review/ambs-call-center/334969) #### 14 reviews mention Call Center Services Virtual Receptionist for Consulting & Investigations Firm 5.0/5 — Ambs Call Center provides 24/7 virtual reception services for a security consulting and investigations company. The team's US-based staff answers calls and forwards messages according to the requirements. - 13 of 14 Call Center Services reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/ambs-call-center/399063) #### Completed projects in 12 cities - Jacksonville, Florida (1 projects) - Hyattsville, Maryland (1 projects) - Jackson, Mississippi (1 projects) - New Haven, Connecticut (1 projects) - Jackson, Michigan (3 projects) - Lansing, Michigan (1 projects) - Albuquerque, New Mexico (1 projects) - Sioux Falls, South Dakota (1 projects) - Seattle, Washington (1 projects) - Bloomfield Hills, Michigan (1 projects) - Hastings, Michigan (1 projects) - Temperance, Michigan (1 projects) This provider is available in 1 time zone: - Eastern Standard Time (EST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/ambs-call-center?verified=true#reviews) #### 3 fixed price Call Center Services packages Ambs Call Center's Answering Service Plan Get the best rates from the top answering service company in the US, founded in 1932. With decades of experience in being the friendly voice for thousands of businesses across the US, we believe we're ready to handle your calls. Want more information? Visit our pricing page today at https://www.ambscallcenter.com/answering-service-pricing. --- ### [Remote Team Solutions](https://clutch.co/profile/remote-team-solutions) #### 5 out of 5 star rating (23 reviews) - 250 - 999 employees - Torreón, Mexico #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Employer of Record (EOR) Services - 10% Finance & Accounting Outsourcing (FAO) - 10% Recruitment Process Outsourcing - 10% IT Staff Augmentation - 30% Staffing #### Company description Remote Team Solutions provides comprehensive Contact Center Services, specializing in Customer Support and Call Handling. The company is praised for its responsiveness and ability to seamlessly integrate as a part of their clients' teams. Reviewers emphasize Remote Team Solutions' effective project management and cost-effectiveness, with approximately 90% positive feedback. Some noted potential improvement in ramp-up times, but overall satisfaction is high. [Visit Website](https://remoteteamsolutions.com/your-office-in-mexico/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-virtual-receptionist) #### Flexible The sentiment around flexibility in client feedback for Remote Team Solutions is overwhelmingly positive. Clients noted their responsiveness and willingness to adapt to specific needs, with one stating, "they're very quick and efficient" and another highlighting their ability to work closely and collaboratively on tailored solutions. This flexibility, combined with clear communication and a deep understanding of client requirements, has established Remote Team Solutions as a trusted partner in recruitment, ultimately leading to successful outcomes. - Remote Employee Recruitment for Digital Mktg & Web Dev Co (5.0/5, Aug 10, 2023): Time and time again, Remote Team Solutions proved their commitment to our success. Their prompt and clear communication, coupled with their flexibility in accommodating our specific requirements, created an experience that was truly personalized. It's evident that they prioritize building strong, lasting partnerships with their clients. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/224415) - HR Services for IT Consulting Firm (5.0/5, Aug 29, 2022): They actually listen and present great solutions. They are accessible and willing to be as flexible as we require. I talked with many outsourcing companies, but RTS stands out by a lot since I can see how happy their workers actually are, and how they feel an actual part of our company, not just numbers. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/155939) - Recruitment Solutions for Real Estate Company (5.0/5, Oct 18, 2021): For the customer success manager role, we had a few candidates who were interviewed who weren’t the right fit for the position we were looking for. When we had to narrow it down, Pedro helped us find exactly who we needed because we were very particular about the role. Overall, we continue to work with him because he’s flexible and understanding. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/38491) #### 1 review mentions Call Center Services Call Center Services for Pest Control Company 5.0/5 — A pest control company hired Remote Team Solutions to handle their customer support efforts. Their responsibilities include answering our phone calls and responding to customer concerns and needs. - 1 of 1 Call Center Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/3038) #### Experience in 9 industries Remote Team Solutions has demonstrated strong expertise across various industries, including Insurance, Legal, Advertising & Marketing, IT Services, and Real Estate. Clients commend their responsiveness, quality of service, and ability to meet specific operational needs, such as policy issuance in insurance and recruitment in IT. Overall sentiment is highly positive, highlighting their effective project management and team integration, making them a valuable partner for businesses seeking reliable support in customer service, recruitment, and operational efficiency. [Read All Reviews](https://clutch.co/profile/remote-team-solutions?verified=true#reviews) ##### Insurance Experience Remote Team Solutions has demonstrated strong expertise in the Insurance industry, particularly in policy issuance for Texas Specialty Underwriters Inc. Clients commend their timely delivery and effective project management, which has significantly improved operational efficiency. The collaborative approach allows clients to manage their teams while receiving essential support, highlighting Remote Team Solutions' strengths in responsiveness and quality service. Overall sentiment indicates reliability and value, making them a suitable partner for businesses seeking to enhance their insurance operations. - 1 review for insurance industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Insurance Agency (5.0/5, Mar 20, 2026): Remote Team Solutions provides staff augmentation services for an insurance agency. The team helps the client issue policies and works under the client's management. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/444379) ##### Legal Experience Remote Team Solutions has received positive feedback from clients in the Legal industry, notably law firms and immigration attorneys, highlighting their expertise in providing high-quality virtual and executive assistants. Clients commend the professionalism, organization, and effective communication that the assistants bring, significantly easing workload and enhancing client relations management. The overall sentiment reflects satisfaction with timely project delivery and the quality of work, making Remote Team Solutions a strong candidate for legal businesses seeking reliable support. - 2 reviews for legal industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Executive Assistant Recruitment for Immigration Attorney (5.0/5, Apr 9, 2021): Remote Team Solutions provided hiring services to an immigration attorney. The team was initially tasked with the recruitment of an executive assistant to help the client organize work-related information. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/120951) - Virtual Assistant Support for Law Firm (4.5/5, May 27, 2025): Remote Team Solutions provided a virtual assistant for a law firm. The assistant was tasked with supporting the client's operations. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/377649) ##### Other Industry Experience Remote Team Solutions demonstrates strong expertise in customer care outsourcing within the Other Industry sector, evidenced by improved customer retention and satisfaction ratings. Clients commend their project management, accountability, and timely delivery, noting a culture of professionalism and integrity. The measurable success includes increased profitability and reduced call handling times. Their ability to align with client values and needs positions them as a compelling choice for businesses seeking effective solutions in customer service. - 1 review for other industry industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Pest Control Co (5.0/5, May 21, 2025): Remote Team Solutions provides customer support services for a pest control company. The team has handled digital and voice communication and identified customer concerns. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/376112) ##### Construction Experience Remote Team Solutions has demonstrated significant expertise in the construction industry, particularly in MEP construction recruitment. Clients appreciate the company's ability to enhance manpower while reducing costs, with one client noting a 30% increase in recruitment efficiency and substantial savings. The firm is praised for its responsiveness, strong alignment with client values, and exceptional service delivery, indicating a reliable partner for businesses seeking to strengthen their recruitment strategy in the construction sector. - 1 review for construction industry - 1 review is 5 stars - Unknown avg. project cost - Recruiting Services for Construction Company (5.0/5, May 6, 2024): Remote Team Solutions provided recruiting services for a construction company. They hired four specialists for the client, including a senior-level recruiter with native-level English. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/286814) ##### Human Resources Experience Remote Team Solutions has received positive feedback from clients in the Human Resources industry, particularly for their expertise in sourcing and employing candidates compliantly across borders. Clients appreciate their timely communication, professionalism, and effective project management, which resulted in successful hires that fit well within teams. Their ability to navigate complex hiring requirements in Mexico has been highlighted as a significant strength, positioning them as a reliable partner for businesses seeking HR solutions. - 1 review for human resources industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Outsourcing & Recruitment for HR Company (5.0/5, Nov 17, 2023): An HR company hired Remote Team Solutions for outsourcing and recruitment. Based on the client's job specs, the team sourced the client with candidates for outsourcing tasks remotely. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/250321) ##### Media Experience Remote Team Solutions has received positive feedback from clients in the Media industry, highlighting their expertise in staffing and design. One CEO praised their team for being responsive, helpful, and going above and beyond to ensure client satisfaction. The overall sentiment reflects strong project management skills and timely deliveries, making them a reliable partner for Media companies seeking to enhance their capabilities. - 1 review for media industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for Media Company (5.0/5, Nov 8, 2023): Remote Team Solutions has provided staff augmentation services for a media company. The team has furnished the client with a dedicated design staff. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/248209) ##### Advertising & marketing Experience Remote Team Solutions has garnered positive feedback in the Advertising & Marketing industry for their exceptional recruitment services. Clients commend their deep understanding of specific needs, meticulous candidate vetting, and strong alignment with company culture. Their commitment to timely communication and personalized support enhances the hiring process, making it efficient and effective. Overall, clients express high satisfaction with the quality of talent provided, indicating Remote Team Solutions as a valuable partner for organizations seeking to enhance their remote teams. - 3 reviews for advertising & marketing industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Developer Recruitment Services for Marketing Agency (5.0/5, Oct 7, 2021): Picking up from the previous vendor, Remote Team Solutions was recruited by a marketing agency to find a full-time developer for them.  [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/28628) - Staff Augmentation for Strategic Digital Agency (5.0/5, Nov 30, 2022): Remote Team Solutions provides staff augmentation services for a strategic digital agency. The client was looking for WordPress web developers and visual designers with experience in web design. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/169656) - Remote Employee Recruitment for Digital Mktg & Web Dev Co (5.0/5, Aug 10, 2023): Remote Team Solutions provided HR services for digital marketing and web development company. The team was responsible for recruiting and managing an executive assistant as a remote employee for the client. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/224415) ##### Retail Experience Remote Team Solutions has received positive feedback from retail clients, particularly for their expertise in team expansion and support. One client highlighted their effective staffing solutions, starting with an executive assistant and evolving to include sales and marketing roles, which significantly aided their growth. The firm's proactive approach to challenges and commitment to client needs have been noted as key strengths, making them a reliable partner for retailers seeking to optimize operations and enhance logistics. - 1 review for retail industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO Services for Handicraft Store (5.0/5, Aug 24, 2022): Remote Team Solutions provides BPO services to help a handicraft store manage their artisans and logistics in Mexico. They've deployed an executive assistant, customer service agent, and digital marketer. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/155317) ##### Business services Experience Remote Team Solutions demonstrates strong expertise in handling labor law compliance and customer care within the Business services industry. Clients commend their ability to navigate complex regulations in Mexico, ensuring legal compliance while providing cost-effective hiring solutions. The company's organized project management and responsive communication contribute positively to client experiences, enhancing productivity and customer retention. Overall, their strengths in labor law and customer support make them a compelling choice for businesses seeking reliable partnerships. - 2 reviews for business services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Pest Control Company (5.0/5, Apr 23, 2022): A pest control company hired Remote Team Solutions to handle their customer support efforts. Their responsibilities include answering our phone calls and responding to customer concerns and needs. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/3038) - Recruitment Services for HR Consulting Firm (5.0/5, Aug 18, 2022): Remote Team Solutions provides recruitment services for an HR consulting firm. They are tasked with building a remote team specialized in Mexican Labor Law to keep the company operations running. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/154666) ##### Real estate Experience Remote Team Solutions has demonstrated significant expertise in the real estate industry, particularly in recruitment and data processing. Clients have praised their responsiveness, collaborative nature, and ability to effectively fill specialized roles, enhancing operational efficiency. Their services have resulted in substantial cost savings and streamlined processes for businesses managing large portfolios, making them a reliable partner for real estate firms seeking to optimize human resources and operational workflows. - 2 reviews for real estate industry - 2 reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost - Data Entry, Processing and Invoicing for Real Estate company (5.0/5, Aug 27, 2019): Remote Team Solutions provides outsourced data entry and HR support for over 50,000 properties on an ongoing basis. Additionally, they update the website, provide invoices, and bids on services as needed for properties. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/32924) - Recruitment Solutions for Real Estate Company (5.0/5, Oct 18, 2021): Remote Team Solutions is providing recruitment services to a real estate firm. So far, they've helped the client hire a customer success manager. They now continue to help the client fill two more positions. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/38491) ##### Food & Beverages Experience Remote Team Solutions has demonstrated strong expertise in the Food & Beverages industry, particularly through their work with a winery to enhance brand identity and e-commerce capabilities. Clients highlighted their effective project management, responsiveness, and comprehensive solutions including website development and marketing services. The engagement reportedly yielded significant results in a short time frame, indicating their potential impact. Overall, their commitment to client needs and proactive approach positions them as a suitable partner for businesses in the Food & Beverages sector. - 1 review for food & beverages industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - App & Web Development for Winery (5.0/5, Dec 28, 2020): Remote Team Solutions developed an e-commerce website and app for a winery. Their team also assisted with the client’s brand identity, videos, marketing, and trademarking. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/146297) ##### Software Experience Remote Team Solutions (RTS) has received positive feedback in the software industry for its strong recruitment processes and responsiveness to client needs. Clients highlighted RTS's ability to understand cultural fit and candidate qualifications, leading to successful hires with high retention rates. Their proactive approach and commitment to client objectives were particularly noted, with many clients expressing trust and satisfaction in their partnership. This expertise in sourcing and managing tech talent makes RTS a compelling choice for businesses seeking to scale their software teams effectively. - 4 reviews for software industry - 4 reviews are 5 stars - Less than $10,000 avg. project cost - Recruitment Services for Property Management Platform (5.0/5, Aug 31, 2021): A property management platform hired Remote Team Solutions to offer recruiting services for their remote team in Mexico. The vendor runs the initial screening and testing of their candidates. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/121563) - Local Recruitment Services for Retail Tech Software Company (5.0/5, Oct 23, 2022): Remote Team Solutions aided a retail tech software company's local recruitment needs. They filled a staffing gap and provided all necessary legal paperwork up to onboarding to support the client's requirements. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/163516) - Technical Position Recruitment for Hyperscale Data Company (5.0/5, Jan 24, 2024): A hyperscale data company has hired Remote Team Solutions to provide recruitment services. The team is entrusted to find a candidate to fill a critical, highly technical position. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/263883) - Staff Aug & Utility Mgmt Services for Utility Mgmt Co (5.0/5, Sep 4, 2025): Remote Team Solutions provides utility management, staff augmentation, and customer support services for a utility management company. The team's tasks include activating accounts, uploading, and paying bills. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/403148) ##### IT Services Experience Remote Team Solutions has received positive feedback in the IT Services industry for their efficient offshore IT resources and strong communication skills. Clients appreciate their cost-effective solutions and the high quality of candidate profiles provided. The vendor has demonstrated expertise in streamlining processes, facilitating effective coordination, and enhancing productivity for clients. Overall, the sentiment is favorable, indicating that Remote Team Solutions is a viable option for businesses seeking reliable IT support. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Personal Assistant Recruitment for IT Offshoring Company (5.0/5, Dec 28, 2020): Remote Team Solutions was tasked with sourcing candidates for an IT company's personal assistant role. Currently, the team's services have been extended to the client's HR department. [Read Full Review](https://clutch.co/go-to-review/remote-team-solutions/146316) #### 5.0 out of 5.0 rating for cost What Clients Have Said The overall sentiment regarding cost and value for money at Remote Team Solutions is highly positive. Clients consistently highlight the company's affordability and the high quality of service received. For instance, one client noted they chose RTS for their 'good value for cost,' and another emphasized that their total costs were significantly reduced while maintaining quality. Additionally, many clients expressed satisfaction with the results achieved, indicating that the value provided far exceeded their expectations. [Read All Reviews](https://clutch.co/profile/remote-team-solutions?verified=true#reviews) - $10,000 to $49,000 (9 reviews) - Less than $10,000 (3 reviews) - $50,000 to $199,999 (2 reviews) - $1,000,000 to $9,999,999 (1 reviews) --- ### [Appointment Setter Online](https://clutch.co/profile/appointment-setter-online) #### 5 out of 5 star rating (54 reviews) - $1,000+ minimum project size - 1,000 - 9,999 employees - New York, NY #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 20% Call Center Services - 55% Sales Outsourcing #### Company description Appointment Setter Online is a professional Call Center Services company specializing in outbound lead generation, appointment scheduling, and telephonic support. The reviews reflect a 100% positive feedback rate, highlighting their professionalism, consistent project management, and ability to deliver qualified appointments. Approximately 80% of reviewers praised their persistence and adaptability in aligning with client needs. [Visit Website](https://appointmentsetteronline.com/virtual-receptionist-call-routing/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-virtual-receptionist) #### Team players Clients have consistently praised Appointment Setter Online for their team-oriented approach, noting that they seamlessly integrate into existing business operations. One client highlighted their professionalism and commitment, stating, 'they've never felt that they're not a part of our business.' The team's effective communication and alignment with client growth targets further reinforce their sentiment as true team players. Overall, feedback indicates a strong sense of collaboration and support throughout the partnership. #### 2 reviews mention Virtual receptionist Virtual receptionist Experience Appointment Setter Online has received overwhelmingly positive feedback for their Virtual receptionist services, boasting a 90% satisfaction rate among clients. Key strengths include their professionalism, effective communication, and reliable project management, with one client noting a 40% increase in qualified appointments. Reviewers consistently highlighted their ability to manage calls, chats, and emails efficiently, contributing to improved lead conversion rates. Overall, clients commend their expertise in appointment setting, but a few suggested more frequent updates would enhance the experience. - 2 of 2 Virtual receptionist reviews are 5 stars - 1 new review for Virtual receptionist in past 6 months - $200,000 – $999,999 avg. project cost [Read Most Recent Review](https://clutch.co/profile/appointment-setter-online#review-380554) #### Experience in 15 industries Appointment Setter Online has demonstrated expertise across various industries, including Electric, Education, Automotive, Legal, and Construction. Clients highlighted their strengths in lead qualification, appointment setting, and tailored communication, resulting in improved conversions and efficiency. Overall sentiment is positive, with particular praise for their adaptability and understanding of industry-specific needs. Their impact is notably strong in sectors like Education and Automotive, making them a suitable choice for clients seeking effective appointment setting solutions. [Read All Reviews](https://clutch.co/profile/appointment-setter-online?verified=true#reviews) ##### Construction Experience Clients in the Construction industry consistently praise Appointment Setter Online for their expertise in lead generation and appointment setting. The company demonstrates a strong ability to understand client needs, resulting in high-quality leads and increased project bookings. Reviewers highlight their effective communication, professionalism, and adaptability, contributing to significant business growth. Overall, the sentiment is overwhelmingly positive, suggesting that Appointment Setter Online is a reliable partner for businesses looking to enhance their client outreach and conversion rates. - 4 reviews for construction industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Appointment Setting Services for Garage Repair Services Co (5.0/5, Oct 30, 2025): Appointment Setter Online provides appointment setting services for a garage repair services company. The team handles 50% of outbound calls and runs ads for inbound leads who submit inquiries. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/416815) - Back Office Outsourcing for Construction Company (5.0/5, Dec 19, 2025): Appointment Setter Online provided appointment-setting services for a construction company. The team was responsible for lead generation, managing outreach campaigns, and scheduling appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/426690) - Appointment Setting Services for Renovation & Flooring Co (5.0/5, Dec 20, 2025): Appointment Setter Online provided appointment-setting services for a renovation and flooring company. The team handled lead outreach, initial contact with prospects, follow-ups, and scheduled appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/426799) - Appointment Setting Services for Renovation Company (5.0/5, Dec 20, 2025): Appointment Setter Online provided appointment-setting services for a renovation company. The team reached out to prospects and potential customers, managed follow-ups, and scheduled appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/426805) ##### Agriculture Experience The company has demonstrated strong expertise in the Agriculture industry, particularly in enhancing lead generation and appointment setting for tree care and landscaping services. Clients commend their organized project management, responsiveness, and effective communication, which led to increased consultations and improved sales efficiency. Overall sentiment reflects satisfaction with their service quality, making them a suitable partner for businesses in the Agriculture sector looking to optimize operations and customer engagement. - 1 review for agriculture industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Appointment Setting for Tree Care & Landscaping Co (5.0/5, Dec 22, 2025): Appointment Setter Online provided outbound and inbound calling support, lead outreach, and qualified appointment scheduling for a tree care and landscaping company. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/427025) ##### Electric Experience Appointment Setter Online demonstrated significant expertise in the Electric industry by effectively managing lead qualification and appointment scheduling for PA Electrical Commissioning. Clients praised the team's structured process, clear communication, and ability to understand technical service needs. The positive impact on lead conversion rates and time savings for internal teams highlights their strengths in enhancing operational efficiency. Overall, their alignment with industry values and commitment to delivering relevant leads positions them as a strong partner for businesses in the Electric sector. - 1 review for electric industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Lead Gen/Appointment Setting for Electrical Commissioning Co (5.0/5, Mar 27, 2026): Appointment Setter Online provided lead qualification and appointment-setting services for an electrical commissioning company. The team was responsible for outreach, inquiries, and calendar scheduling. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/446088) ##### Financial services Experience Appointment Setter Online has demonstrated strong expertise in the Financial services industry, particularly in lead generation and appointment setting. Clients commend their proactive approach, effective communication, and consistent project management, resulting in improved lead quality and conversion rates. Their ability to maintain professional interactions and follow-ups has positively impacted client pipelines. Overall, the company is viewed as a dependable partner for businesses seeking to enhance their client acquisition strategies in the Financial services sector. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation & Appointment-Setting Services for HVAC Co (5.0/5, Mar 27, 2026): Appointment Setter Online provided lead generation and appointment-setting services for an HVAC company. The team managed outreach campaigns, contacted potential clients, and scheduled appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/446093) ##### Consumer products & services Experience Appointment Setter Online has demonstrated significant expertise in the Consumer Products & Services industry through their effective appointment scheduling and customer outreach capabilities. Clients, such as Jolly Appliance, report increased bookings and improved revenue thanks to their reliable services. The team's professionalism, quick response times, and thorough understanding of client needs have resulted in positive feedback, indicating they are a strong fit for businesses seeking to enhance customer engagement and operational efficiency. - 2 reviews for consumer products & services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Locksmith Services Company (5.0/5, Jul 9, 2025): Appointment Setter Online provides call center services for a locksmith services company. The team gathers details and schedules appointments on the client's calendar and CRM for the nearest specialist. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/388806) - Call Center & Sales Outsourcing for Appliance Repair Company (5.0/5, Nov 24, 2025): Appointment Setter Online provided outbound call services for an appliance repair company. The team handled customer outreach, follow-up calls, appointment scheduling, and generating qualified leads. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/421726) ##### Software Experience Appointment Setter Online has demonstrated strong expertise in the Software industry, particularly in supporting companies like Backendz Software with tailored outreach and customer engagement. Clients highlight their detail-oriented management, effective training on complex programming languages, and responsive service. Overall, the sentiment is positive, with customers expressing satisfaction regarding the company's ability to learn and adapt to specific client needs, making them a valuable partner for IT firms seeking reliable appointment-setting solutions. - 1 review for software industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Software Dev Co (5.0/5, Jun 10, 2025): Appointment Setter Online provides cold calling and phone support services for a software development company. The team has used HubSpot and PhoneBurner to manage outreach and receive calls. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/380919) ##### Dental Experience Appointment Setter Online has demonstrated significant expertise in the Dental industry, as evidenced by a 40%-46% increase in appointment setting for a dental services provider. Clients commend their punctuality, professionalism, and responsiveness, noting they consistently exceed KPIs. The seamless integration with CRM systems enhances operational efficiency. Overall, their strong performance and client satisfaction suggest they are a valuable partner for businesses seeking to boost customer engagement and appointment scheduling in the Dental sector. - 1 review for dental industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Appointment Setting for Dental Services Company (5.0/5, Aug 14, 2025): Appointment Setter Online provides appointment-setting services for a dental services provider. They contact leads and customers through the client's CRM and Google Sheets. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/398347) ##### Roofing Experience Appointment Setter Online has demonstrated significant expertise in the roofing industry, as evidenced by client feedback highlighting their effective appointment-setting capabilities. Clients report an increase in booked appointments and a high conversion rate of leads, attributing these successes to the team's thorough training and understanding of the roofing business. Their proactive communication and efficient onboarding process further enhance their value. Overall, potential clients in the roofing sector can expect a knowledgeable and impactful partnership. - 1 review for roofing industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Appointment Setting for Roofing Co (5.0/5, Jul 9, 2025): A roofing company has hired Appointment Setter Online for appointment-setting services. The team has called leads and reached out to them via email. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/388851) ##### Business services Experience Appointment Setter Online has received positive feedback within the Business services industry, particularly from cleaning and appliance repair companies. Clients commend their responsiveness, cost-effectiveness, and ability to significantly increase booking volumes and reduce missed leads. Their project management is noted as smooth and professional, with timely communication and adaptations to specific client needs. Overall, they are viewed as a strong partner for businesses seeking efficient appointment-setting solutions. - 2 reviews for business services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Appointment Setting Services for Cleaning Company (5.0/5, Jun 23, 2025): Appointment Setter Online provides appointment-setting services for a cleaning services company. The team contacts leads and books appointments. They also manage the dispatching of the technicians for the jobs. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/384388) - Appointment Setting for Appliance Repair Company (5.0/5, Dec 6, 2025): Appointment Setter Online provided appointment-setting services for an appliance repair company. The team scheduled and confirmed service appointments, as well as sent reminders to reduce no-shows. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/424038) ##### Research Experience Appointment Setter Online has demonstrated strong expertise in managing client inquiries and appointment setting within the Research industry. Clients have praised their ability to handle high volumes of leads efficiently, achieving a lead conversion rate exceeding 90%. Their team is noted for quick learning and effective communication, which significantly contributes to operational success. Overall, the company is viewed positively for its focused approach and cost-effective services, making it a suitable partner for businesses needing reliable appointment setting support. - 1 review for research industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Services & Sales Outsourcing for Resume Writing Co (5.0/5, Jun 9, 2025): A resume company has hired Appointment Setter Online to manage their calls, chats, and emails. The team has also made outbound calls and answered the inquiries. Currently, they answer calls in the evenings. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/380554) ##### Publishing Experience Appointment Setter Online demonstrates notable expertise in the Publishing industry, particularly in sales support and outreach for authors. Clients commend their effective communication and adaptability, which foster improved connections with bookstores and readers. The company’s courteous approach towards authors and its ability to enhance online visibility are highlighted strengths. However, some feedback suggests that more targeted outreach to specific genres could further optimize outcomes, making them a suitable partner for authors seeking growth in their market presence. - 1 review for publishing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sales Support Services for Book Author (5.0/5, Apr 11, 2025): Appointment Setter Online provided sales support services for a book author. The team was responsible for marketing the client's books to potential readers and retailers through outreach and sales calls. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/366639) ##### Non-profit Experience Clients in the Non-profit sector commend Appointment Setter Online for their professionalism, responsiveness, and personalized approach to outreach. Their expertise in improving donor engagement and scheduling has led to significant increases in meetings and pledges, demonstrating a clear impact on fundraising efforts. The company’s commitment to understanding the mission of their clients and aligning outreach strategies with organizational values has been particularly noted, making them a strong candidate for non-profit organizations seeking effective partnership. - 2 reviews for non-profit industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Nonprofit Organization (5.0/5, Nov 29, 2025): Appointment Setter Online provided call center services for a nonprofit organization. The team handled end-to-end outreach, including contacting potential donors, scheduling meetings and follow-up calls. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/422728) - Call Center Services for Nonprofit Organization (5.0/5, Dec 17, 2025): Appointment Setter Online provided call center services for a nonprofit organization. The team managed outreach to leads, followed up with inquiries, qualified prospects, and scheduled appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/426213) ##### Medical Experience Appointment Setter Online has demonstrated strong expertise in the Medical industry, notably enhancing customer service for clients like Oppenheimer Plastic Surgery. They have successfully improved call resolution, customer satisfaction, and booking rates by 30%-40%. Clients commend their efficient project management and timely delivery, reflecting their commitment to quality service. Overall, the positive feedback indicates that Appointment Setter Online is a reliable partner for medical businesses seeking to optimize customer engagement. - 1 review for medical industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Plastic Surgery Company (5.0/5, Sep 3, 2025): Appointment Setter Online provides customer service outsourcing for a plastic surgery company. The team has built their product knowledge based on the client's training and offers phone and live chat support. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/403122) ##### Advertising & marketing Experience Appointment Setter Online has received positive feedback in the Advertising & Marketing industry for their expertise in B2B appointment setting and sales conversion. Clients report a significant increase in sales and qualified appointments, with one noting a 68.7% rise in appointment settings. The team's professionalism, quick adaptability, and effective communication have been highlighted as strengths. Overall, the sentiment is highly favorable, making them a strong candidate for businesses looking to enhance their marketing efforts and sales pipeline. - 5 reviews for advertising & marketing industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Appointment Setting & Sales Outsourcing for Publishing Co (5.0/5, Jul 4, 2025): Appointment Setter Online provides sales outsourcing and appointment setting services for a publishing company. The team generates leads using the client's scripts and product details to improve revenue. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/387522) - Social Media Mktg & Sales Outsourcing for Marketing Agency (5.0/5, Jul 8, 2025): Appointment Setter Online provided appointment setting and sales outsourcing services for a marketing agency. The team set up phone calls with leads via LinkedIn and social media platforms and closed sales.  [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/388465) - Call Center Services for Marketing Agency (5.0/5, Jul 14, 2025): A marketing agency has hired Appointment Setter Online to conduct cold calls. The team is responsible for calling leads, answering queries, and filling out forms using the client's CRM system. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/389855) - Appointment Setting & Sales Outsourcing for Marketing Agency (4.5/5, Aug 5, 2025): Appointment Setter Online provides B2B appointment-setting services for a marketing company. The team helps the client close sales using email, chat, and phone calls. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/395821) - Call Center Services for Marketing Company (5.0/5, Dec 3, 2025): Appointment Setter Online was hired by a marketing company to manage their appointment-setting process. The team was responsible for prospect research, outreach, lead qualification, and follow-ups. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/423267) ##### Nonprofit Experience The feedback from clients in the Nonprofit sector highlights Appointment Setter Online's expertise in lead generation and appointment-setting, particularly for organizations like early childhood education consultancies. Clients commend their organized project management, responsiveness, and adaptability to feedback, resulting in increased booked appointments and improved sales pipelines. Overall, the sentiment is highly positive, positioning Appointment Setter Online as a strong fit for nonprofit organizations seeking effective outreach solutions. - 1 review for nonprofit industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Early Education Company (5.0/5, Dec 6, 2025): Appointment Setter Online provided lead generation services for an early education company. The team identified and contacted potential leads, conducted initial qualification, and scheduled discovery calls. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/424032) ##### Home Services Experience Appointment Setter Online excels in the Home Services industry, providing targeted appointment setting and sales coaching. Clients appreciate their budget-friendly pricing and specialized approach, with representatives trained to connect effectively based on regional accents. The owner of Garage Pro USA highlights their exceptional project management, timely delivery, and seamless communication. Overall, the positive sentiment indicates that Appointment Setter Online is a reliable partner for businesses seeking to enhance their sales and customer engagement in the Home Services sector. - 1 review for home services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Appointment Setting & Sales Closing for Home Services Co (5.0/5, Aug 18, 2025): Appointment Setter Online provides appointment-setting services for a home services company. The team provides appointment setters and a closer who work on calls, text messages, and emails. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/399160) ##### Legal Experience Appointment Setter Online has demonstrated significant expertise in the Legal industry by effectively managing appointment scheduling and lead qualification for law firms. Clients report a marked increase in booked consultations and lead quality, allowing legal teams to focus on their core responsibilities. Their professionalism and timely communication have been particularly praised, making them a suitable choice for legal firms seeking to enhance operational efficiency and client engagement. - 2 reviews for legal industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center & Sales Outsourcing Services for Law Firm (5.0/5, Sep 3, 2025): Appointment Setter Online provides appointment scheduling and sales closing services for a law firm. The team has created scripts and trained their resources, delivering details about interested end customers. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/403085) - Back Office Outsourcing for Law Firm (5.0/5, Feb 3, 2026): Appointment Setter Online provided back-office support for a law firm. The team screened potential clients, scheduled qualified appointments, and followed up on inbound and outbound leads. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/433672) ##### Automotive Experience Feedback from automotive industry clients highlights Appointment Setter Online's expertise in lead generation and appointment setting, particularly in towing, detailing, and truck repair services. Clients commend their ability to deliver high-quality, qualified leads, resulting in increased appointment bookings and improved conversion rates. The company's organized project management and responsive communication further enhance their reputation. Overall, clients express satisfaction with the services provided, indicating that Appointment Setter Online is a strong contender for businesses seeking growth in the automotive sector. - 3 reviews for automotive industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Auto Detailing Company (5.0/5, Dec 18, 2025): Appointment Setter Online provided appointment-setting services for an auto detailing company. The team reached out to inquiries, qualified interested clients, scheduled appointments, and followed up on leads. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/426392) - Back Office Outsourcing for Towing Company (5.0/5, Feb 2, 2026): Appointment Setter Online provided back-office support for a towing company. Their team handled outreach, qualified prospects, and scheduled appointments with potential customers. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/433427) - Back Office Outsourcing for Truck Repair Company (5.0/5, Mar 26, 2026): Appointment Setter Online provided lead generation and appointment-setting services for a truck repair company. The team reached out to potential clients, qualified leads, and scheduled appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/445589) ##### Education Experience Clients in the Education industry commend Appointment Setter Online for their expertise in lead generation and appointment setting, which significantly enhanced enrollment opportunities. Reviews highlight their organized project management, responsiveness, and ability to understand client needs, resulting in improved conversion rates and effective communication. Overall sentiment is overwhelmingly positive, with clients appreciating the value they bring in streamlining outreach processes, allowing educators to focus on teaching. - 3 reviews for education industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Online Education Platform (5.0/5, Dec 15, 2025): Appointment Setter Online offers appointment-setting services for an online education platform. The team reaches out to leads and potential clients through calls and messages to schedule appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/425544) - Call Center Services for Online Education Company (5.0/5, Dec 16, 2025): Appointment Setter Online provided call center services for an online education company. The team reached out to potential leads, followed up with inquiries, qualified prospects, and scheduled appointments. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/425974) - Back Office Outsourcing for Childcare Center (5.0/5, Mar 26, 2026): Appointment Setter Online provided lead generation and appointment-setting services for a childcare center. The team contacted potential clients, qualified leads, scheduled tours, and handled follow-ups. [Read Full Review](https://clutch.co/go-to-review/appointment-setter-online/445591) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Appointment Setter Online for their exceptional value for money and competitive pricing. Multiple testimonials highlight the company's ability to deliver qualified leads and efficiently manage appointments, resulting in improved conversion rates. For instance, one client noted a 40% increase in qualified appointments, while another mentioned a significant rise in scheduled consultations. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, with many clients indicating they received more than they paid for. [Read All Reviews](https://clutch.co/profile/appointment-setter-online?verified=true#reviews) - $10,000 to $49,000 (24 reviews) - $50,000 to $199,999 (8 reviews) - Less than $10,000 (1 reviews) - $200,000 to $999,999 (1 reviews) --- ### [Top Customer Service](https://clutch.co/profile/top-customer-service) #### 5 out of 5 star rating (68 reviews) - $1,000+ minimum project size - 250 - 999 employees - Brooklyn, NY #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Content Moderation Services - 55% Customer Service Outsourcing - 15% Data Annotation Services #### Company description Top Customer Service specializes in Contact Center Services, offering inbound call handling and Customer Support Services. Reviews highlight their professionalism, with 100% of clients appreciating their efficient communication and consistent representation of client brands. Their AI-assisted systems enhance call handling, with significant improvements in response times and client satisfaction reported across all reviews. [Visit Website](https://bpo.topcustomerservice.com/) #### Helpful Clients have expressed a high level of satisfaction with Top Customer Service, highlighting their helpfulness and expertise. One client noted that their technical support team significantly improved the management of customer interactions, emphasizing their knowledge of the recruitment sector. Another client praised the seamless handling of the proctoring process and the reduction in technical issues, stating the team is well-trained and responsive. Overall, feedback reflects a strong sentiment of appreciation for their professionalism and effective communication. - Tech Support & Customer Service for an AI-Based Hiring Co (5.0/5, Jun 27, 2025): Top Customer Service has knowledge of the recruitment side of our business, which is something we’re looking for. It has been helpful to us. If you need technical support, Top Customer Service has a very good technical team. They have tier 1, tier 2, and tier 3 support, and they’re very helpful. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/385733) #### Experience in 15 industries Top Customer Service has demonstrated strong expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients consistently report improved communication, reduced missed calls, and enhanced customer satisfaction due to their professional handling of inquiries and support tasks. Feedback highlights their adaptability to specific industry needs and effective project management, indicating strong performance in delivering timely and reliable service. Potential clients in these sectors can expect substantial improvements in customer interactions and operational efficiency when partnering with Top Customer Service. [Read All Reviews](https://clutch.co/profile/top-customer-service?verified=true#reviews) ##### Advertising & marketing Experience Top Customer Service has received positive feedback in the Advertising & marketing industry for their expertise in content creation and customer service outsourcing. Clients praised their ability to produce high-quality, engaging content that aligns with brand messaging and SEO requirements, leading to improved online presence and client conversions. Additionally, their customer service solutions were noted for enhancing client satisfaction and operational efficiency. Overall, potential clients can expect a professional partnership with effective communication and strong project management. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for Digital Agency (5.0/5, Jul 9, 2025): Top Customer Service has been hired by a digital agency to handle their customer service needs. The team is responsible for managing business calls, emails, and chats using RingCentral and Tawk.to. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/388610) - Content Writing Services for Digital Marketing Agency (5.0/5, Apr 19, 2026): Top Customer Service provided content writing services for a digital marketing agency. The team created website copy, service descriptions, blog content, and marketing-focused articles. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/451150) ##### Automotive Experience Top Customer Service has received positive feedback from clients in the Automotive industry, highlighting their expertise in managing customer communications and inquiries effectively. Clients noted improved response times and customer satisfaction due to the professionalism of their support agents. The company demonstrated strengths in project management, delivering services on time while maintaining clear communication. Overall, Top Customer Service is positioned as a reliable partner for Automotive businesses seeking to enhance customer engagement and operational efficiency. - 4 reviews for automotive industry - 4 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for Automotive Detailing Co (5.0/5, Dec 18, 2025): Top Customer Service provided email and chat customer support for an automotive detailing company. The team managed basic customer queries and ensured that all follow-ups were completed. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/426401) - Customer Service Outsourcing for Towing Company (5.0/5, Dec 22, 2025): Top Customer Service provided customer support solutions for a towing company. The team answered phone calls, responded to messages, managed appointment requests, and handled customer inquiries. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/427036) - Customer Support for Truck Repair & Maintenance Company (5.0/5, Feb 16, 2026): Top Customer Service provided customer support outsourcing services for a truck repair and maintenance company. The team managed the client's phone and email support and used a ticket-tracking system. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/436655) - Call Center Services for Auto Detailing Company (5.0/5, Mar 12, 2026): Top Customer Service provided call center services for an auto detailing company. The team handled service inquiries, answered questions, and scheduled appointments. Their team uses AI systems to manage calls. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/442256) ##### Electric Experience Top Customer Service has demonstrated significant impact in the Electric industry by enhancing customer communication and support efficiency. Clients have praised their professionalism, prompt response times, and ability to manage customer inquiries effectively, which has improved overall client satisfaction. The company’s integration of trained agents with AI-assisted systems ensures organized call handling and service requests, making them a strong fit for businesses seeking reliable customer service solutions in the Electric sector. - 2 reviews for electric industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for Electrical Products Company (5.0/5, Mar 2, 2026): Top Customer Service provided customer service outsourcing for an electrical products company. The team managed inbound calls, responded to inquiries, managed emails, and assisted with service coordination. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/439728) - Call Center Services for Electrical Services Firm (5.0/5, Mar 12, 2026): Top Customer Service provides call center services for an electrical services company. They handle customer support, document service requests, and schedule appointments for the client's electrical services. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/442176) ##### Home Services Experience Top Customer Service demonstrates strong expertise in the Home Services industry by providing effective outsourced call center support. Clients report improved communication and efficiency, with measurable outcomes such as fewer missed calls and faster response times. Their professionalism and adherence to client guidelines have been highlighted as significant strengths, making them a reliable partner for businesses seeking to enhance customer interactions and operational effectiveness. - 2 reviews for home services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Call Center & Customer Support for Chimney Cleaning Company (5.0/5, Jun 20, 2025): Top Customer Service provides call center services for an air duct and chimney cleaning company. The team handles all incoming and outgoing calls, dispatches technicians, and follows up with customers. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/383904) - Call Center Services for Home Safety & Improvement Firm (5.0/5, Mar 12, 2026): Top Customer Service provided call center support to a home safety and improvement firm. They handled inbound customer calls, answered questions about the client's services, and scheduled consultations. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/442173) ##### Contracting Experience Top Customer Service has demonstrated strong expertise in the Contracting industry by providing efficient customer support and call handling services. Clients have noted their effective management of inquiries, leading to improved response times and enhanced communication. The professionalism of their agents and their ability to adapt to specific service requirements have been highlighted as key strengths. Overall, feedback indicates that Top Customer Service is a reliable partner for businesses in the Contracting sector seeking to improve customer interactions. - 1 review for contracting industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Support Services for Roofing Company (5.0/5, Mar 12, 2026): Top Customer Service provided customer support services for a roofing company. They combined trained agents with AI-assisted systems to handle customer inquiries and appointment requests. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/442170) ##### Education Experience Top Customer Service has demonstrated strong expertise in enhancing communication and support for clients in the Education industry. Feedback highlights their ability to improve response times and parent satisfaction significantly, while maintaining a friendly and professional tone. Clients appreciate their organized project management, reliability, and commitment to understanding specific needs, which have resulted in smoother communication flows and increased engagement. Overall, Top Customer Service is well-positioned to meet the needs of educational institutions seeking to enhance their customer support. - 4 reviews for education industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Online Education Company (5.0/5, Dec 17, 2025): Top Customer Service provided customer support services for an online education company. The team handled email and message-based customer support, helping to maintain consistent communication with clients. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/426115) - Customer Service Outsourcing for Daycare Center (5.0/5, Dec 19, 2025): Top Customer Service provided customer support services for a daycare center. The team answered phone calls, responded to chats and emails, helped parents with questions, and ensured no message went unanswered. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/426682) - Customer Service Outsourcing for Daycare Center (5.0/5, Feb 16, 2026): Top Customer Service provided customer service outsourcing for a daycare center. The team was responsible for handling email and phone support, streamlining their ticketing system, and training their staff. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/436647) - Customer Support Services for Childcare Center (5.0/5, Mar 4, 2026): Top Customer Service provided customer support for a childcare center. The team managed inbound parent inquiries by phone, email, and live chat, answered inquiries, and handled general information requests. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/440316) ##### Business services Experience Top Customer Service has received positive feedback for its expertise in managing customer support operations within the Business services industry. Clients highlight the company's professionalism, responsiveness, and ability to improve customer satisfaction significantly. Their services, including call handling and custom support portals, have led to measurable improvements in response times and ticket management. Overall, Top Customer Service demonstrates a strong capacity to enhance client operations and customer experiences in the Business services sector. - 2 reviews for business services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Portal Dev & Design for Appliance Repair Co (5.0/5, Dec 6, 2025): Top Customer Service designed and developed a custom customer-support portal for an appliance repair company. The team implemented modules for ticketing, customer inquiries, FAQs, and service request tracking. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/424033) - Customer Support Services for Tree Care Company (5.0/5, Mar 1, 2026): Top Customer Service provided outsourced customer support for a tree care company. Their team handled incoming calls, managed customer inquiries, scheduled service requests, and communicated with clients. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/439623) ##### Construction Experience Top Customer Service has demonstrated expertise in enhancing customer communication processes within the Construction industry. Clients report significant improvements in response times, client satisfaction, and overall organization of customer interactions. The professionalism and tailored support provided by Top Customer Service have strengthened relationships between construction companies and their clients. Overall, the company is well-regarded for delivering practical solutions that directly impact project success and client engagement. - 5 reviews for construction industry - 5 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Construction Company (5.0/5, Dec 19, 2025): Top Customer Service provided customer support services for a construction company. The team answered phone calls, responded to emails and messages, managed client follow-ups, and scheduled inquiries. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/426698) - Customer Support for Home Renovation Company (5.0/5, Dec 22, 2025): Top Customer Service provided customer support for a home renovation company. The team handled lead management and appointment scheduling, focusing on improving the client's customer response process. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/427016) - Back Office Outsourcing for Construction Company (5.0/5, Feb 17, 2026): Top Customer Service provides customer support outsourcing services for a construction company. The team has recruited and trained customer service representatives who handle inbound and outbound inquiries. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/436881) - Customer Support Consulting for Construction Company (5.0/5, Feb 20, 2026): Top Customer Service evaluated a construction company's customer support workflow, designed a more efficient support system, and trained their team on best practices for client interaction. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/437791) - Customer Service Outsourcing for Construction Company (5.0/5, Feb 20, 2026): Top Customer Service provided customer service outsourcing for a construction company. The team evaluated the client's workflow, implemented response systems, and provided improvement guidance. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/437793) ##### Legal Experience Top Customer Service has garnered positive feedback for its expertise in providing tailored customer support solutions for law firms. Clients in the Legal industry have highlighted improvements in call response times, client satisfaction, and overall communication efficiency. The professionalism and training of Top Customer Service's agents are frequently commended, making them a reliable partner for managing client inquiries and appointment scheduling. Overall, their impact on operational efficiency positions them as a strong fit for legal businesses seeking enhanced client engagement. - 3 reviews for legal industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center & Customer Support for Registration Services Co (5.0/5, Jul 18, 2025): Top Customer Service provides 24/7 outsourced customer support and call center services for a legal registration services company. The team handles phone, chat, and email queries using HubSpot and PhoneBurner. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/391162) - Call Center Services for Law Firm (5.0/5, Feb 7, 2026): Top Customer Service provided call center services for a law firm. The team managed inbound calls, client inquiries, appointment scheduling, and basic case-related communication. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/434810) - Call Center Services for Law Firm (5.0/5, Feb 16, 2026): Top Customer Service provided call center services for a law firm. The team handled inquiries, scheduled appointments, logged client requests, followed up, communicated with the client, and more. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/436658) ##### Medical Experience Top Customer Service has demonstrated significant expertise in the Medical industry, particularly in improving patient communication and satisfaction. A dental clinic noted enhanced call handling and reduced missed appointments due to the company's effective management of patient inquiries and scheduling. Clients appreciated the professionalism and prompt responses of Top Customer Service's team, which acted as an extension of their staff. Overall, the feedback highlights their strengths in delivering reliable and efficient support tailored to the needs of healthcare providers. - 1 review for medical industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Dental Clinic (5.0/5, Feb 7, 2026): Top Customer Service provided call center services for a dental clinic. The team managed patient calls and scheduled appointments, following the client's procedures. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/434812) ##### Other industries Experience Top Customer Service has demonstrated a strong capability in enhancing customer support across various sectors, including Other industries. Clients have praised their professionalism, responsiveness, and ability to adapt to specific requirements, leading to improved customer satisfaction and engagement. Their expertise in managing inbound communication and streamlining processes has resulted in faster response times and higher conversion rates for businesses. Overall, Top Customer Service is well-regarded for its effective, tailored solutions that positively impact client operations in the Other industries sector. - 6 reviews for other industries industry - 6 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Ghostwriting Company (5.0/5, Jun 24, 2025): Top Customer Service provides customer service outsourcing for a ghostwriting company. The team manages inbound and outbound calls and emails, and has implemented a live chat option. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/384878) - Tech Support & Customer Service for an AI-Based Hiring Co (5.0/5, Jun 27, 2025): Top Customer Service manages the chatbots and phone lines of an AI-based hiring system. The team responds to customers' queries about the client's system, following the provided documentation, SOPs, and SLAs. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/385733) - Customer Service Outsourcing for Software Development Co (5.0/5, Jun 30, 2025): Top Customer Service provides remote customer service outsourcing for a software development company. The team manages the client's chatbot, incoming calls, and email communications using Jira and TalkTo. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/386342) - Customer Service Outsourcing for IT Services Company (5.0/5, Jul 3, 2025): Top Customer Service provides ongoing customer support services for a cybersecurity company. The team handles the client's chatbot platform and answers email inquiries and incoming calls. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/387074) - Customer Support Services for Renovation & Flooring Co (5.0/5, Dec 20, 2025): Top Customer Service provided customer support for a renovation and flooring company. The team managed phone calls, emails, and customer inquiries, answered questions, followed up, and helped with scheduling. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/426804) - Customer Support for Tree Care & Landscaping Company (5.0/5, Dec 22, 2025): Top Customer Service provided customer support for a tree care and landscaping company. The team handled inbound calls, chat and email support, and professional assistance for the client's customers. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/427028) ##### Non-profit Experience Top Customer Service has received positive feedback from clients in the Non-profit industry, highlighting their expertise in managing customer support operations effectively. Clients praised their responsiveness, professionalism, and ability to adapt to specific needs, which improved client satisfaction and reduced response times. The company's support allowed Non-profits to focus on their core missions, contributing to strategic growth and enhanced service delivery. Overall, Top Customer Service is well-positioned to support Non-profit organizations seeking reliable customer service solutions. - 2 reviews for non-profit industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service for Nonprofit Organization (5.0/5, Dec 3, 2025): Top Customer Service provided customer support services for a nonprofit organization. The team managed customer messages, processed refunds and returns, and handled product-related inquiries. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/423420) - Customer Support & VA Services for Consulting Company (5.0/5, Dec 10, 2025): Top Customer Service provided customer support and virtual assistant services for a consulting company. The team handled inquiries, follow-ups, support tickets, CRM updates, data entry, and admin tasks. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/424868) ##### Real estate Experience Top Customer Service has demonstrated expertise in the real estate industry by providing effective virtual assistant services for property management. Clients have noted their ability to handle inquiries, manage listings, and coordinate with realtors efficiently. The company's strong management and training have resulted in timely project completion and significant time savings for clients. Overall, the feedback emphasizes their alignment with client values and their capacity to deliver quality service, making them a solid choice for businesses in the real estate sector. - 1 review for real estate industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Real Estate Company (5.0/5, Aug 3, 2025): Top Customer Service provides virtual assistant services for a real estate company. They manage property listings on various websites, respond to inquiries, call potential buyers, and schedule meetings. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/395182) ##### Financial services Experience Top Customer Service has demonstrated strong expertise in the Financial services industry, particularly in enhancing customer support through various channels. Clients have reported increased customer satisfaction and quicker resolution times as key outcomes of their collaboration. The company is noted for its accessibility, effective training, and ability to adapt to specific client needs, making it a reliable choice for businesses seeking to improve their customer service procedures and reduce operational costs. - 1 review for financial services industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Support Services for Credit Union (5.0/5, Jul 25, 2025): Top Customer Service provided customer support services for a credit union. The team offered technical support and multilingual chat, phone, and email support. They also handled back office duties. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/393246) ##### Government Experience Top Customer Service has demonstrated significant expertise in the Government industry, particularly with the U.S. EPA. Client feedback highlights their proficiency in managing customer support and proctoring services for certification programs, resulting in improved student experiences and reduced technical issues. The company is praised for its professionalism, effective communication, and alignment with client values, indicating a strong potential fit for Government projects requiring reliable support and compliance management. - 1 review for government industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Customer Service & Back-Office Support for Protection Agency (5.0/5, Jun 19, 2025): Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/383609) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred. [Read All Reviews](https://clutch.co/profile/top-customer-service?verified=true#reviews) - $10,000 to $49,000 (18 reviews) - $50,000 to $199,999 (11 reviews) - $200,000 to $999,999 (6 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 3 countries - Canada (13 projects) - France (1 projects) - United States (18 projects) This provider is available in 35 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 20 languages: - English - Spanish - Arabic - Hindi - Russian - Japanese - German - Javanese - Korean - French - Turkish - Italian - Ukrainian - Kannada - Romanian - Maithili - Hebrew - Estonian - Finnish - Swedish [View Reviews](https://clutch.co/profile/top-customer-service?verified=true#reviews) --- ### [ExpertCallers](https://clutch.co/profile/expertcallers) #### 4.8 out of 5 star rating (32 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Princeton, NJ #### Services Provided - Allocation of Expertise by Percentage - 5% Back Office Outsourcing - 50% Call Center Services - 10% Customer Service Outsourcing - 5% Email Marketing - 5% Finance & Accounting Outsourcing (FAO) - 10% Business Consulting - 5% Market Research - 10% Sales Outsourcing #### Company description ExpertCallers is a distinguished provider of Contact Center Services, specializing in Customer Support Services, Inbound Call Center, and Outbound Call Center operations. Their reviews reflect a high level of professionalism, with 100% positive feedback highlighting improved customer response times, increased lead conversions, and exceptional project management. Approximately 70% of reviewers commend their ability to integrate seamlessly as an extension of their clients' businesses. [Visit Website](https://www.expertcallers.com/) #### Great project management The overall sentiment regarding project management at ExpertCallers is highly positive. Clients consistently praised their efficient and organized approach, noting clear communication, timely delivery of tasks, and responsiveness to feedback. For example, one client highlighted their 'exceptional' project management and adaptability to changing needs, while another emphasized their organized and professional handling of customer interactions. Such consistent feedback underscores ExpertCallers' commitment to effective project management, contributing to enhanced client satisfaction and operational efficiency. - Call Center Services for Tree Services Company (5.0/5, Feb 25, 2026): Project management was excellent. The team was organized, responsive, and consistently met deadlines. Communication was clear and updates were shared regularly. [Read Full Review](https://clutch.co/go-to-review/expertcallers/438772) - Sales Outsourcing for Trading Company (5.0/5, Mar 4, 2026): Project management was excellent. ExpertCallers communicated regularly, met deadlines, and consistently provided clear reports. Their team was professional, responsive, and easy to work with throughout the project. [Read Full Review](https://clutch.co/go-to-review/expertcallers/440320) - Call Center Services for Truck Repair Company (4.5/5, Mar 26, 2026): The engagement was well-managed from the start. Communication was consistent, and their team followed a structured process. Everything was handled on time, and the transition into our workflow was smoother than expected. [Read Full Review](https://clutch.co/go-to-review/expertcallers/445802) - Call Center Support for Construction & Renovation Company (4.5/5, Apr 8, 2026): Project management was efficient and well-organized. The team maintained clear communication, shared regular updates, and delivered all tasks on time. They were also flexible and quick to adapt to our changing requirements. [Read Full Review](https://clutch.co/go-to-review/expertcallers/448560) - Call Center Services for Flooring Company (4.5/5, Apr 9, 2026): Project management was exceptional. ExpertCallers maintained clear communication, provided regular updates, and met every deadline. They were responsive to feedback and adaptable when we needed adjustments as our business grew. [Read Full Review](https://clutch.co/go-to-review/expertcallers/448862) #### Experience in 11 industries ExpertCallers has demonstrated strong expertise across several industries, particularly in Business Services, Construction, Contracting, and Automotive sectors. Clients noted significant improvements in lead generation, customer engagement, and operational efficiency. Feedback indicates a consistent professionalism and adaptability, with measurable outcomes including increased qualified leads and enhanced customer satisfaction across these industries. Overall sentiment is positive, particularly for businesses seeking to improve communication and customer service capabilities. [Read All Reviews](https://clutch.co/profile/expertcallers?verified=true#reviews) ##### Home Services Experience ExpertCallers has demonstrated exceptional expertise in the Home Services industry by significantly improving customer response times and reducing missed calls for GRS Contracting. Clients praise their professionalism, structured project management, and seamless integration with existing workflows, enhancing lead conversion and client satisfaction. Their ability to offer 24/7 support adds substantial value, making them a compelling choice for businesses seeking reliable customer service solutions. - 1 review for home services industry - $10,000 – $49,000 avg. project cost - Call Center Services for Renovation & Contracting Company (4.5/5, Mar 26, 2026): ExpertCallers provided call center services for a renovation and contracting company. The team managed inbound calls, responded to inquiries, provided information, and assisted with booking coordination. [Read Full Review](https://clutch.co/go-to-review/expertcallers/445795) ##### Electric Experience ExpertCallers has demonstrated strong expertise in lead generation within the Electric industry, yielding significant increases in qualified leads and scheduled appointments for clients. Their tailored approach to outreach effectively aligned with specific business goals, enhancing sales pipeline efficiency. Clients praised their excellent project management, communication, and responsiveness, reflecting a professional commitment to delivering impactful solutions. Overall, ExpertCallers is well-positioned to support businesses in the Electric sector seeking to enhance their sales opportunities. - 1 review for electric industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sales Outsourcing for Trading Company (5.0/5, Mar 4, 2026): ExpertCallers provided sales outsourcing services for a trading company. They handled lead research, outbound calling, prospect qualification, appointment scheduling, and report generation. [Read Full Review](https://clutch.co/go-to-review/expertcallers/440320) ##### Financial services Experience ExpertCallers has demonstrated strong expertise in providing virtual assistant support specifically tailored for the Financial services industry. Clients appreciate their reliability, clear communication, and ability to streamline administrative tasks, which significantly enhances productivity. The positive feedback regarding their cultural fit and value for cost indicates they are well-suited for businesses seeking efficient operational solutions. Overall, ExpertCallers is a commendable choice for organizations looking to optimize their workflows in the Financial services sector. - 1 review for financial services industry - $200,000 – $999,999 avg. project cost - Virtual Assistant Services for Digital Business (4.0/5, Mar 14, 2026): ExpertCallers provided virtual assistant support to a digital business. The team handled data entry, email management, research tasks, and administrative support to streamline the client's daily workflow. [Read Full Review](https://clutch.co/go-to-review/expertcallers/442826) ##### Non-profit Experience ExpertCallers demonstrates strong expertise in the Non-profit sector, as highlighted by their successful partnership with Pact For Peace. They effectively conducted outreach and data collection, providing valuable insights that enhanced community engagement strategies. Clients appreciate their efficient project management, timely delivery, and clear communication across diverse audiences. Overall, ExpertCallers is well-regarded for their cultural fit, cost-effectiveness, and ability to deliver impactful solutions tailored to the needs of Non-profits. - 1 review for non-profit industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Survey Research & Data Collection for Nonprofit Organization (5.0/5, Mar 14, 2026): ExpertCallers performed outreach and collected data for a nonprofit organization's community programs and awareness campaigns. The team conducted surveys, gathered feedback, and compiled reports. [Read Full Review](https://clutch.co/go-to-review/expertcallers/442827) ##### Information technology Experience ExpertCallers demonstrates strong expertise in information technology, particularly in providing 24/7 support and process automation. Clients commend their collaborative approach, quick response times, and ability to deliver measurable outcomes, such as enhanced operational efficiency and customer support coverage. With a focus on cost-effectiveness and alignment with client goals, ExpertCallers positions itself as a valuable partner for organizations seeking sustainable growth and operational excellence in the IT sector. - 1 review for information technology industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Service Outsourcing for IT Company (5.0/5, Mar 12, 2026): ExpertCallers provided customer service outsourcing services for an IT company. The team offered 24/7 support via email, chat, and phone, with an average response time of 5 minutes. [Read Full Review](https://clutch.co/go-to-review/expertcallers/442406) ##### Education Experience ExpertCallers has received positive feedback from clients in the Education sector, particularly in childcare management. Clients noted their professionalism, responsiveness, and ability to understand industry-specific requirements, resulting in improved communication and faster response times to parent inquiries. The company's strengths include effective call management and lead capture, leading to increased enrollment and client satisfaction. Overall, ExpertCallers demonstrates strong expertise in enhancing operational efficiency for educational institutions, making them a suitable partner for businesses in this industry. - 2 reviews for education industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Childcare Center (5.0/5, Mar 14, 2026): ExpertCallers provided call center services for a childcare center. The team handled inbound calls, responded to parent questions about enrollment and schedules, and captured leads from phone inquiries. [Read Full Review](https://clutch.co/go-to-review/expertcallers/442823) - Call Center Services for Childcare Center (4.5/5, Mar 25, 2026): ExpertCallers provided call center services for a childcare center. The team managed inbound calls, responded to inquiries about enrollment and programs, scheduled visits, and maintained communication records. [Read Full Review](https://clutch.co/go-to-review/expertcallers/445452) ##### Contracting Experience ExpertCallers has received positive feedback from clients in the Contracting industry, highlighting their expertise in customer communication and lead management. Clients reported significant increases in client conversions, rapid response times, and improved customer satisfaction. The company's professionalism, reliability, and ability to adapt to client needs were consistently praised, solidifying their impact on business growth. Overall, ExpertCallers is well-positioned to support contracting firms aiming to enhance their customer engagement and operational efficiency. - 4 reviews for contracting industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center & Sales Outsourcing for Construction Company (5.0/5, Feb 25, 2026): ExpertCallers provided call center and sales outsourcing services for a construction company. The team researched clients and markets, made outbound calls, scheduled appointments, and delivered weekly reports. [Read Full Review](https://clutch.co/go-to-review/expertcallers/438763) - Call Center Services for Construction & Landscaping Company (4.0/5, Apr 9, 2026): ExpertCallers provided call center services for a construction and landscaping company. The team managed inbound and outbound customer calls, scheduled appointments, and followed up with potential clients. [Read Full Review](https://clutch.co/go-to-review/expertcallers/448858) - Call Center Services for Flooring Company (4.5/5, Apr 9, 2026): ExpertCallers provided call center services for a flooring company. The team handled inbound calls, scheduled appointments, qualified leads, performed outbound follow-ups, and resolved inquiries. [Read Full Review](https://clutch.co/go-to-review/expertcallers/448862) - Customer Support Services for E-Commerce Company (4.5/5, Apr 10, 2026): ExpertCallers provided customer support services for an e-commerce company. The team handled customer service calls, supported order processing, resolved issues, and tracked customer interactions. [Read Full Review](https://clutch.co/go-to-review/expertcallers/449202) ##### Business services Experience ExpertCallers has received positive feedback from clients in the business services industry, noting their strong expertise in customer communication management. Clients highlighted significant improvements in lead conversion, customer response times, and overall engagement due to their organized project management and professionalism. Their ability to adapt to client needs and provide reliable support has made a considerable impact, contributing to increased operational efficiency and customer satisfaction. This makes ExpertCallers a solid choice for businesses seeking effective call center solutions. - 5 reviews for business services industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Tree Services Company (5.0/5, Feb 25, 2026): ExpertCallers provided call center services for a tree services company. The team handled inbound and outbound calls, followed up with clients, scheduled appointments, and recorded interactions. [Read Full Review](https://clutch.co/go-to-review/expertcallers/438772) - Call Center Services for Tree Care Company (4.5/5, Apr 7, 2026): ExpertCallers provided call center services for a tree care company. The team handled inbound customer support, outbound follow-ups, appointment scheduling, and lead qualification. [Read Full Review](https://clutch.co/go-to-review/expertcallers/448252) - Back Office Outsourcing for Home Improvement Company (5.0/5, May 8, 2026): ExpertCallers provided call center services for a home improvement company. The team managed outbound calling campaigns, lead qualification, customer follow-ups, and appointment scheduling. [Read Full Review](https://clutch.co/go-to-review/expertcallers/455588) - Customer Service & Call Center Support for Renovation Co (5.0/5, May 12, 2026): ExpertCallers provided call center and customer service support to a construction and renovation company. The team handled customer calls, appointment scheduling, outbound follow-ups, and inquiry management. [Read Full Review](https://clutch.co/go-to-review/expertcallers/456351) - Call Center Services for Towing Company (5.0/5, May 13, 2026): ExpertCallers provided call center services for a towing company. The team managed the client's inbound customer support calls. [Read Full Review](https://clutch.co/go-to-review/expertcallers/456676) ##### Other industries Experience ExpertCallers has received positive feedback from clients across various industries, particularly in their expertise in customer service and support. Clients commend their seamless integration into existing teams and the comparable quality of service to in-house representatives. Their strong communication and project management skills ensure timely delivery and responsiveness to client needs. Overall, the sentiment is highly favorable, highlighting ExpertCallers' dedication, cultural fit, and ability to drive measurable success in the Other industries sector. - 4 reviews for other industries industry - 4 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Customer Service & Sales Outsourcing for Presentation Co (5.0/5, Mar 12, 2026): ExpertCallers provided e-commerce sales and support for a presentation design company. The team communicated with end customers through live chat and email, offering technical support and product guidance. [Read Full Review](https://clutch.co/go-to-review/expertcallers/442398) - Sales Outsourcing for Mobile Software Solutions Co (5.0/5, Mar 24, 2026): ExpertCallers provided sales support to a mobile software solutions company. They helped the client engage enterprise buyers globally by setting meetings with leads via email and phone outreach. [Read Full Review](https://clutch.co/go-to-review/expertcallers/444957) - Customer Service Outsourcing for Consulting Firm (5.0/5, Apr 2, 2026): ExpertCallers provided customer service outsourcing for a consulting firm. The team was responsible for attending on-site training and handling customer support during the client's out-of-office hours. [Read Full Review](https://clutch.co/go-to-review/expertcallers/447395) - Customer Service Outsourcing for Software Company (5.0/5, Apr 3, 2026): ExpertCallers provides ongoing customer support for a software company. The team has helped the client migrate to HubSpot Service Hub and uses Ring4 for providing call center support. [Read Full Review](https://clutch.co/go-to-review/expertcallers/447672) ##### Automotive Experience ExpertCallers has demonstrated significant expertise in the Automotive industry, particularly in customer communication and support. Clients have reported impressive results, including a 40% increase in bookings and improved lead conversion rates. Their team is recognized for professionalism, consistency, and effective communication, making them a valuable partner for automotive service providers seeking reliable support. Overall sentiment is highly positive, with clients appreciating their alignment with company values and their significant impact on customer engagement and satisfaction. - 4 reviews for automotive industry - $50,000 – $199,999 avg. project cost - Call Center Services for Auto Detailing Company (4.5/5, Mar 19, 2026): ExpertCallers provided call center services for an auto detailing company. The team handled inbound and outbound customer calls, managed appointments, responded to inquiries, and followed up with customers. [Read Full Review](https://clutch.co/go-to-review/expertcallers/444058) - Call Center Services for Truck Repair Company (4.5/5, Mar 26, 2026): ExpertCallers provided call center services for a truck repair company. The team handled inbound customer calls, responded to service inquiries, captured job details, and coordinated with the client's team. [Read Full Review](https://clutch.co/go-to-review/expertcallers/445802) - Call Center Services for Auto Detailing Company (4.5/5, Apr 8, 2026): ExpertCallers provided call center support for an auto detailing company. The team handled inbound customer calls, managed service inquiries, scheduled appointments, and followed up on leads. [Read Full Review](https://clutch.co/go-to-review/expertcallers/448559) - Call Center Support for Construction & Renovation Company (4.5/5, Apr 8, 2026): ExpertCallers provided call center support for a construction and renovation company. The team handled inbound and outbound calls, set appointments, qualified leads, and followed up with potential customers. [Read Full Review](https://clutch.co/go-to-review/expertcallers/448560) ##### Construction Experience ExpertCallers has garnered positive feedback from clients in the construction industry for their professionalism, effective lead generation, and excellent communication skills. Clients noted significant improvements in client engagement, conversion rates, and overall project management efficiency. The company’s structured approach, timely deliverables, and ability to represent clients positively during interactions are highlighted as key strengths, making them a reliable partner for businesses seeking to enhance their customer communication and project opportunities. - 4 reviews for construction industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Sales Outsourcing for Construction Company (5.0/5, Feb 24, 2026): ExpertCallers provided sales outsourcing services for a construction firm. The team managed outbound calling campaigns, lead qualification, and appointment scheduling. [Read Full Review](https://clutch.co/go-to-review/expertcallers/438367) - Call Center Services for Home Renovation Company (5.0/5, Feb 25, 2026): ExpertCallers provided call center services for a home renovation company. The team followed up with potential clients, nurtured leads, scheduled sales team appointments, and provided detailed reports. [Read Full Review](https://clutch.co/go-to-review/expertcallers/438775) - Call Center Services for Construction Company (4.5/5, Mar 23, 2026): ExpertCallers provided call center services for a construction firm. The team handled inbound and outbound calls, responded to customer inquiries, scheduled site visits, and followed up with potential clients. [Read Full Review](https://clutch.co/go-to-review/expertcallers/444681) - Outbound Calling for Construction Services (4.5/5, Apr 10, 2026): ExpertCallers provided outbound calling services for a construction company. The team reached out to prospects, set appointments, maintained a database of potential clients, and provided performance reports. [Read Full Review](https://clutch.co/go-to-review/expertcallers/449201) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently express satisfaction with ExpertCallers' pricing, describing it as fitting their budgets while delivering significant value. Feedback highlights instances where clients noted the 'good value for cost' and the ability to maintain high-quality service without increasing internal workload. Overall sentiment reflects confidence in the company's cost-effectiveness, with several reviews emphasizing improved customer response times and lead conversion rates as indicators of the value received from their services. [Read All Reviews](https://clutch.co/profile/expertcallers?verified=true#reviews) - $10,000 to $49,000 (10 reviews) - $50,000 to $199,999 (8 reviews) - $200,000 to $999,999 (7 reviews) - Less than $10,000 (2 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 5 countries - Canada (2 projects) - Poland (5 projects) - Türkiye (1 projects) - Tanzania (1 projects) - United States (13 projects) [View Reviews](https://clutch.co/profile/expertcallers?verified=true#reviews) --- ### [Specialty Answering Service](https://clutch.co/profile/specialty-answering-service) #### 4.7 out of 5 star rating (50 reviews) - 10 - 49 employees - King of Prussia, PA #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 50% Call Center Services - 20% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description Specialty Answering Service is a provider of Contact Center Services, including Inbound and Outbound Call Center solutions. The company is praised for its responsiveness and project management capabilities, delivering services on time and efficiently. Approximately 90% of reviews highlight their value for cost and call handling expertise, though 20% note a need for improved communication skills among some staff members. [Visit Website](http://www.specialtyansweringservice.net/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Efficient Clients consistently highlight the efficiency of Specialty Answering Service in managing communications. One client noted their 'very efficient and informative' project management, while another emphasized 'immediate responses' and 'fast, and efficient' customer service. The ability to provide timely call handling and effective filtering of inquiries further underscores the company's commitment to efficiency, with no reported areas for improvement, indicating a high level of client satisfaction. - Call Center Services for Family Medicine Practice (4.5/5, Mar 7, 2024): We have been using SAS since 2022 and are very happy with their solutions. Their customer service is always polite, fast, and efficient. Pricing is competitive. We do not plan to change. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/274150) - Call Center Services for Real Estate Company (5.0/5, Jul 31, 2025): Very efficient and informative. They came up with a number of ways to go about my goals and how to achieve them. Always responsive to questions and troubleshooting issues we would have been unaware of without their help. [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/394746) #### 37 reviews mention Call Center Services Call Center Services for Real Estate Company 5.0/5 — Specialty Answering Service provides call center services for a real estate company. The team handles incoming calls from various marketing initiatives, gathers information, and filters calls for the client. - 24 of 37 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/specialty-answering-service/394746) #### 3.7 out of 5.0 rating for cost What Clients Have Said Clients generally express satisfaction with the value provided by Specialty Answering Service, noting that their pricing aligns well with budgetary constraints. Feedback highlights the company's responsiveness and quality of service, with one client stating, "their pricing fit our budget and they offered good value for the cost." Another remarked on the "excellent value for the pricing." However, there are mentions of occasional dissatisfaction with specific staff performance, indicating a need for consistent training. Overall, the sentiment is positive regarding cost-effectiveness. [Read All Reviews](https://clutch.co/profile/specialty-answering-service?verified=true#reviews) - Less than $10,000 (30 reviews) - $10,000 to $49,000 (3 reviews) - $10,000,000 + (3 reviews) - $200,000 to $999,999 (2 reviews) #### Completed projects in 2 countries - Canada (1 projects) - United States (42 projects) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/specialty-answering-service?verified=true#reviews) --- ### [Significo](https://clutch.co/profile/significo) #### 5 out of 5 star rating (6 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 50 - 249 employees - Zagreb, Croatia #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 40% Call Center Services - 40% CRM Consulting and SI - 10% Customer Service Outsourcing #### Company description Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs. [Visit Website](https://www.significo.hr/en/) #### Passionate about their work Clients consistently highlight Significo's passion and dedication to their work. One client noted their 'passion, expertise, and people who will do everything for the client,' emphasizing their commitment to treating customers as their own. Another remarked on their impressively fast and reliable service, showcasing a seamless execution of tasks. Overall, the sentiment regarding their passion reflects a strong alignment with client values and a proactive approach to meeting customer needs. - Customer Support Services for Oil & Gas Company (5.0/5, Feb 15, 2024): The most impressive thing about this company is their passion, expertise and people who will do everything for the client. They treat our customers like their own, which is the most important thing for an outsourced contact centre. Significo delivered everything that was in line with our expectations. [Read Full Review](https://clutch.co/go-to-review/significo/269143) - Customer Support Services for Car Dealer (5.0/5, Dec 6, 2023): Significo was absolutely ready for the entire project. They take our every request into account and support it with their knowledge. They properly plan all work tasks in accordance with the work plan and program and report to us on the daily progress. The most impressive things about them are their passion, expertise, and people who will do everything for the client and show you what you need in the future if you are not yet aware of it. [Read Full Review](https://clutch.co/go-to-review/significo/254316) #### 3 reviews mention Call Center Services Call Center Services for Automotive Services Company 5.0/5 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. - 3 of 3 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/significo/385359) #### Experience in 2 industries Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries. [Read All Reviews](https://clutch.co/profile/significo?verified=true#reviews) ##### Automotive Experience Significo demonstrates strong expertise in the Automotive industry, particularly in customer support and after-sales services. Clients appreciate their timely project management and consistent communication, which have led to measurable improvements in customer satisfaction and increased sales. The company is recognized for its value-driven approach and alignment with client values, making it a suitable partner for automotive businesses seeking to enhance customer engagement and operational efficiency. - 2 reviews for automotive industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Support Services for Car Dealer (5.0/5, Dec 6, 2023): Significo provides customer support services to a car dealer. They communicate general information about the client's products and services to end clients and forward information for second-level services. [Read Full Review](https://clutch.co/go-to-review/significo/254316) - Call Center Services for Automotive Services Company (5.0/5, Jun 26, 2025): Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. [Read Full Review](https://clutch.co/go-to-review/significo/385359) ##### Energy & natural resources Experience Significo has demonstrated strong expertise in the Energy & Natural Resources sector, particularly in enhancing customer care for INA d.d. Their commitment to seamless service, rapid adaptability, and emphasis on customer satisfaction has led to measurable improvements in loyalty program engagement and reduced response times. Clients appreciate Significo's reliability, passion, and alignment with company values, suggesting they are well-suited for businesses seeking to optimize customer experience in this industry. - 1 review for energy & natural resources industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support Services for Oil & Gas Company (5.0/5, Feb 15, 2024): Significo provides customer support services for an oil and gas company's users through email and phone. The team processes inquiries, provides users with information, and exchanges and allocates coupons. [Read Full Review](https://clutch.co/go-to-review/significo/269143) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency. [Read All Reviews](https://clutch.co/profile/significo?verified=true#reviews) - Less than $10,000 (1 reviews) - $50,000 to $199,999 (1 reviews) --- ### [Moneypenny USA (formerly VoiceNation)](https://clutch.co/profile/moneypenny-usa-formerly-voicenation) #### 4.4 out of 5 star rating (53 reviews) - < $25 average hourly rate - 50 - 249 employees - Duluth, GA #### Services Provided - Allocation of Expertise by Percentage - 80% Call Center Services - 10% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients. [Visit Website](https://voicenation.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-virtual-receptionist) #### Great team Moneypenny USA (formerly VoiceNation) has received positive feedback regarding its outstanding team. Clients consistently highlight the natural and attentive service provided by Moneypenny's staff, which significantly enhances customer trust and satisfaction. For instance, one client noted that their complaints about voicemail issues vanished after engaging Moneypenny, attributing this success to the team's personalized approach. Another client praised the company's excellent customer service and responsiveness, emphasizing their commitment to addressing feedback and continuously improving their services. #### 51 reviews mention Call Center Services Call Center Services for Nonprofit Organization 5.0/5 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can contact them back promptly. - 18 of 51 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/moneypenny-usa-formerly-voicenation/28160) #### 1.1 out of 5.0 rating for cost What Clients Have Said Overall feedback on Moneypenny USA (formerly VoiceNation) indicates a mixed sentiment regarding cost and value for money. While several clients praised the service's affordability—such as a medical staffing company spending approximately $300 per month—others noted unexpected charges and price increases, leading to dissatisfaction. Positive comments highlight the service's efficiency and professionalism, suggesting that the value often justifies the cost, despite some inconsistencies in service delivery over time. [Read All Reviews](https://clutch.co/profile/moneypenny-usa-formerly-voicenation?verified=true#reviews) - Less than $10,000 (41 reviews) - $10,000 to $49,000 (8 reviews) #### Completed projects in 47 cities - Melbourne, Florida (1 projects) - Miami, Florida (1 projects) - Tampa, Florida (1 projects) - Atlanta, Georgia (1 projects) - Wichita, Kansas (1 projects) - Blue Springs, Missouri (1 projects) - Chesterfield, Missouri (1 projects) - Charlotte, North Carolina (1 projects) - Concord, North Carolina (1 projects) - Greenville, North Carolina (1 projects) - High Point, North Carolina (1 projects) - Greenville, South Carolina (1 projects) - Baytown, Texas (1 projects) - Dallas, Texas (1 projects) - Friendswood, Texas (1 projects) - Frisco, Texas (1 projects) - Galveston, Texas (1 projects) - Garland, Texas (1 projects) - Nacogdoches, Texas (1 projects) - Midland, Texas (1 projects) - Hanover Park, Illinois (1 projects) - Oak Lawn, Illinois (1 projects) - Columbus, Indiana (1 projects) - Eastpointe, Michigan (1 projects) - Minneapolis, Minnesota (1 projects) - Long Branch, New Jersey (1 projects) - Staten Island, New York (1 projects) - Syracuse, New York (1 projects) - Milwaukee, Wisconsin (1 projects) - Los Angeles, California (1 projects) - San Francisco, California (1 projects) - Arvada, Colorado (1 projects) - Colorado Springs, Colorado (1 projects) - Las Vegas, Nevada (1 projects) - Phoenix, Arizona (1 projects) - Scottsdale, Arizona (1 projects) - Bismarck, North Dakota (1 projects) - Taunton, Massachusetts (1 projects) - Philadelphia, Pennsylvania (1 projects) - Pittsburgh, Pennsylvania (1 projects) - Fairburn, Georgia (1 projects) - Rockingham, North Carolina (1 projects) - Wadesboro, North Carolina (1 projects) - Etowah, Tennessee (1 projects) - Sylacauga, Alabama (1 projects) - Ocean View, Delaware (1 projects) - Harlan, Kentucky (1 projects) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/moneypenny-usa-formerly-voicenation?verified=true#reviews) --- ### [ContactPoint 360](https://clutch.co/profile/contactpoint-360) #### 4.8 out of 5 star rating (6 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 1,000 - 9,999 employees - Montréal, Canada #### Services Provided - Allocation of Expertise by Percentage - 19% Back Office Outsourcing - 41% Call Center Services - 29% Customer Service Outsourcing - 11% Sales Outsourcing #### Company description ContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out. [Visit Website](https://contactpoint360.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Flexible Clients have consistently highlighted ContactPoint 360's flexibility as a significant asset. One client noted their 'willingness to adapt to our workflows' and described the team as feeling 'more like an extension of our internal team.' This adaptability contributed to a collaborative environment, enhancing the overall project experience. Overall, the sentiment regarding their flexibility is highly positive, with clients appreciating their responsiveness to changing needs and project requirements. - Back-Office/Customer Service Outsourcing for Software Dev Co (5.0/5, Jan 12, 2026): The flexibility and willingness to adapt to our workflows stood out. They felt collaborative and operated more like an extension of our internal team. [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/429518) #### 3 reviews mention Call Center Services Call Center Services for Marketing Agency 5.0/5 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office tasks. - 1 of 3 Call Center Services reviews are 5 stars - 3 new reviews for Call Center Services in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/419269) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution. [Read All Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews) - Less than $10,000 (2 reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 5 countries - Armenia (1 projects) - Canada (1 projects) - Costa Rica (1 projects) - Czech Republic (1 projects) - Estonia (1 projects) This provider is available in 38 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews) --- ### [six eleven global services](https://clutch.co/profile/six-eleven-global-services) #### 4.8 out of 5 star rating (10 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Davao City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 40% Call Center Services - 30% Customer Service Outsourcing #### Company description Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement. [Visit Website](https://www.sixelevencenter.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### High-quality work Clients consistently commend six eleven global services for their high-quality work and professional management. One client noted their project accuracy exceeded 95%, while another highlighted the company's excellent support and responsiveness. Reviewers appreciated the company's ability to deliver on time and maintain effective communication. Overall, the sentiment surrounding the quality of work provided is overwhelmingly positive, with clients expressing satisfaction with the value and results achieved. - BPO Services for Logistics & Supply Chain Company (5.0/5, Apr 25, 2023): Six eleven maintains the project accuracy over 95%, even 99%, which is a very impressive score. The team provides the best services they can and communicate actively & politely for any changes. [Read Full Review](https://clutch.co/go-to-review/six-eleven-global-services/197030) - Customer Service BPO for Remote Monitoring Company (5.0/5, Feb 13, 2023): They're distinguished by flexibility, concern to improve the processes, and mindset of quality. [Read Full Review](https://clutch.co/go-to-review/six-eleven-global-services/180781) #### 1 review mentions Call Center Services Call Center Services for E-Commerce Company 5.0/5 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. - 1 of 1 Call Center Services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/six-eleven-global-services/196803) #### Experience in 6 industries Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors. [Read All Reviews](https://clutch.co/profile/six-eleven-global-services?verified=true#reviews) ##### Logistics & Supply Chain Experience Six Eleven Global Services has demonstrated exceptional expertise in the Logistics & Supply Chain industry, particularly in invoice processing and workflow management. Clients commend their high-quality deliverables and remarkable accuracy rates, often exceeding 95%. Their responsive communication and professional management further enhance client satisfaction. Overall, the positive sentiment reflects their ability to meet project goals effectively, making them a strong candidate for businesses seeking reliable logistics solutions. - 1 review for logistics & supply chain industry - 1 review is 5 stars - Unknown avg. project cost - BPO Services for Logistics & Supply Chain Company (5.0/5, Apr 25, 2023): six eleven global services provides BPO services for a logistics and supply chain company. The team is tasked with acquiring the project requirements, employing appropriate agents, and training them. [Read Full Review](https://clutch.co/go-to-review/six-eleven-global-services/197030) ##### Advertising & marketing Experience Clients in the Advertising & marketing industry commend Six Eleven Global Services for their effective customer support and alignment with client values. Feedback highlights their commitment to delivering quality services at budget-friendly prices, resulting in improved response rates and efficient ticket management. Their expertise is recognized in managing customer interactions, although some clients suggest expanding their team size for enhanced service delivery. Overall, they are viewed as a reliable partner for businesses seeking strong support in the Advertising & marketing sector. - 1 review for advertising & marketing industry - Unknown avg. project cost - Customer Support for Enterprise SaaS Company (4.5/5, Apr 27, 2023): six eleven global services provides customer support for an enterprise SaaS company. After learning the client's goals, they manage tickets raised by customers. [Read Full Review](https://clutch.co/go-to-review/six-eleven-global-services/197763) ##### Beauty & Cosmetics Experience Clients in the Beauty & Cosmetics industry commend Six Eleven Global Services for their responsive customer service and alignment with business values. Their expertise in handling customer inquiries and providing timely solutions has resulted in measurable success, such as achieving a one-hour response time. The company is noted for its unique ability to stand out in a competitive landscape, making them a strong candidate for businesses seeking reliable support in this sector. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - Unknown avg. project cost - Customer & Ticket Support Services for Beauty Tech Company (5.0/5, Mar 17, 2023): six eleven global services provides support services for a beauty technology company. The team is responsible for answering tickets and handling the client's entire customer service operation during US hours.  [Read Full Review](https://clutch.co/go-to-review/six-eleven-global-services/188201) ##### Telecommunications Experience The feedback from clients in the Telecommunications industry highlights six eleven global services' expertise in providing high-quality customer support and staff augmentation. Clients commend their responsiveness, commitment, and ability to enhance operational efficiency through resource management. Notable strengths include effective communication and adaptability to client needs. Overall, the sentiment reflects a strong partnership with long-term outcomes, positioning six eleven as a reliable choice for businesses seeking comprehensive telecommunications support. - 2 reviews for telecommunications industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Service BPO for Remote Monitoring Company (5.0/5, Feb 13, 2023): six eleven global services and solutions provides customer service BPO for a monitoring company. They handle chat service and inbound and outbound calls for English-speaking Canadian and American end customers. [Read Full Review](https://clutch.co/go-to-review/six-eleven-global-services/180781) - BPO Services for Telecommuniactions & IT Services Company (4.5/5, Feb 15, 2023): six eleven global services and solutions has provided BPO services to a telecommunications and IT services company for 10 years. The scope has included setting up the office space and finding the right agents. [Read Full Review](https://clutch.co/go-to-review/six-eleven-global-services/181005) ##### Consulting Experience Six Eleven Global Services has received positive feedback in the Consulting industry, highlighting their expertise in remote staffing and operational efficiency. Clients appreciate their robust infrastructure, security protocols, and the seamless communication facilitated by dedicated management. Notably, partnerships have led to measurable growth and stability for clients, indicating a strong impact on business outcomes. Overall, their commitment to quality service and client support positions them as a reliable partner for businesses seeking consulting solutions. - 2 reviews for consulting industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Recruitment & Outsourcing Services for BPO Company (5.0/5, Feb 10, 2023): six eleven global services and solutions offers recruitment and outsourcing services for a BPO company. They help hire remote staff and provide them with an office with security and other necessary protocols. [Read Full Review](https://clutch.co/go-to-review/six-eleven-global-services/180460) - Call Center Services for Call Center Outsourcing Firm (4.5/5, Feb 11, 2023): six eleven global services and solutions provides call center services to a call center outsourcing firm's clients. Some of the services they offer include inbound customer services and order processing. [Read Full Review](https://clutch.co/go-to-review/six-eleven-global-services/180522) ##### Wellness & Fitness Experience Six Eleven Global Services demonstrates strong expertise in the Wellness & Fitness industry, particularly in enhancing customer support operations. Clients appreciate their ability to customize solutions, improve training, and develop effective QA processes, leading to high customer satisfaction scores. The team is noted for their dedication and responsiveness, contributing positively to project outcomes. Overall, their collaborative approach and commitment to client needs make them a promising fit for businesses in the Wellness & Fitness sector. - 1 review for wellness & fitness industry - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for Online Yoga Instructions Co (4.0/5, Feb 10, 2023): six eleven global services and solutions provides call center and customer support services to an online yoga instructions company. These services include developing scripts and providing QA. [Read Full Review](https://clutch.co/go-to-review/six-eleven-global-services/180510) #### Completed projects in 3 countries - Canada (1 projects) - Malaysia (1 projects) - United States (6 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/six-eleven-global-services?verified=true#reviews) --- ### [ROI CX Solutions](https://clutch.co/profile/roi-cx-solutions) #### 4.8 out of 5 star rating (4 reviews) - $50,000+ minimum project size - 1,000 - 9,999 employees - American Fork, UT #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 20% Customer Service Outsourcing - 10% Data Annotation Services - 15% Finance & Accounting Outsourcing (FAO) - 5% HR Outsourcing #### Company description ROI CX Solutions is a versatile Contact Center Services provider, excelling in Inbound and Outbound Call Center operations, Customer Support, and Phone Support. Reviews highlight their significant impact on customer satisfaction and operational efficiency, with over 80% of feedback noting improved metrics such as reduced response times and enhanced service quality. Clients frequently praise their flexibility and ability to adapt to varying needs. [Visit Website](http://roicallcentersolutions.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Adaptable Overall sentiment regarding adaptability is positive, with clients noting ROI CX Solutions' strong flexibility in accommodating unique needs and adjusting to technical challenges. One client highlighted their seamless adaptation to support requirements and effective communication. Although there were initial setbacks in talent recruitment, the company ultimately delivered on time and met key milestones. Suggestions for improvement included more proactive initiatives for training needs, but their later flexibility effectively mitigated earlier challenges. - Call Center Services for Software Dev Company (4.5/5, Feb 25, 2026): ROI CX Solutions’ project management has been solid overall, with strong flexibility and accommodation to our unique needs. We experienced a slight setback early on in recruiting the right talent, but that seems to be on track now that we’ve dialed in the ideal agent persona. They’ve delivered on time after the initial hiccups, meeting key milestones despite the challenges. ROI CX Solutions has flexible adjustments to our tech stack learning curve and system navigation. They maintain consistent communication, adapt seamlessly to our support needs, and collaborate creatively to elevate the overall user experience — their care and support shine through clearly. [Read Full Review](https://clutch.co/go-to-review/roi-cx-solutions/438751) #### 3 reviews mention Call Center Services Call Center Services for Medical Marijuana Co 4.5/5 — ROI CX Solutions manages a medical marijuana company's call center. They handle inbound calls from patients and make outbound reminder calls. The team also provides weekly reports and trains their staff. - 1 of 3 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/roi-cx-solutions/430414) #### Experience in 4 industries ROI CX Solutions has demonstrated expertise across several industries, including retail, medical, hospitality & leisure, and consumer products & services. Clients praised their responsiveness, professionalism, and ability to enhance operational efficiency. In retail, they excelled in issue resolution and communication. In medical, they improved patient experience and call handling metrics. In hospitality, they showcased flexibility and cost management, while in consumer products, they significantly reduced response times and elevated customer satisfaction. Overall, their strengths align well with organizations seeking effective support solutions in these sectors. [Read All Reviews](https://clutch.co/profile/roi-cx-solutions?verified=true#reviews) ##### Hospitality & leisure Experience ROI CX Solutions has demonstrated significant expertise in the Hospitality & Leisure industry, particularly in optimizing staffing and reducing costs for their clients. Their impressive flexibility and commitment to meeting client needs contribute positively to project outcomes, as noted by the Director of a hospitality firm. The consistent delivery of new hires and effective communication further solidifies their strength in providing value within this sector, making them a strong candidate for businesses seeking reliable support. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Staffing & Call Center Services for Event Company (5.0/5, Jan 16, 2026): ROI CX Solutions provided staffing and call center services for an event company. The team's goals were to support inbound interactions to lower costs and add flexibility for the client. [Read Full Review](https://clutch.co/go-to-review/roi-cx-solutions/430409) ##### Retail Experience ROI CX Solutions has received positive feedback from clients in the Retail industry, particularly in terms of their ability to assess and prioritize support tickets effectively. Clients like Kendra Scott appreciate the company's strong communication and project management capabilities, noting timely responses and a culture fit. Their expertise has led to improved issue resolution and trust, indicating a strong impact on their clients' operations. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Jewelry Retailer (5.0/5, Jan 19, 2026): ROI CX Solutions provides ongoing customer support services for a jewelry retailer. The team is responsible for assessing tickets, setting priorities, resolving issues, and escalating them when necessary. [Read Full Review](https://clutch.co/go-to-review/roi-cx-solutions/430758) #### Very responsive ROI CX Solutions is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Paragon Sales Solutions](https://clutch.co/profile/paragon-sales-solutions) #### 4.9 out of 5 star rating (45 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees - Countesthorpe, England #### Services Provided - Allocation of Expertise by Percentage - 25% Call Center Services - 5% Business Consulting - 10% Other Marketing - 25% Sales Outsourcing - 25% Social Media Marketing - 10% Web Design #### Company description Paragon Sales Solutions is a prominent provider of Contact Center Services specializing in Outbound Call Center and Telemarketing Services. They are frequently praised for their professional approach and efficiency, with 100% of reviewers noting their impressive communication and ability to meet project goals. The company excels in generating warm leads and appointments, making them an asset for businesses seeking telephonic support and customer engagement. [Visit Website](http://www.paragonsalessolutions.co.uk/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Passionate about their work Clients consistently highlight Paragon Sales Solutions' passion and enthusiasm for their work. For instance, one client noted Kaitlin's excitement during a challenging campaign, which instilled confidence in the client. Another emphasized the company's commitment and drive, stating they found the team to be customer-centered and genuinely caring. Overall, the sentiment reflects a strong appreciation for the team's dedication and proactive approach to achieving client goals. - Sponsorship Acquisition for Charity Support Organization (5.0/5, Aug 17, 2023): They are a customer-centered company and care. I found them enthusiastic, passionate, and driven to help. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/225972) - Sales Training & Consulting for Oak Door Business (5.0/5, May 5, 2023): We were impressed with their commitment and passion for delivering a great service - very positive. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/199621) - Lead Generation Services for Financial Education Company (4.0/5, May 29, 2025): The enthusiasm and how they empathize with you was impressive. It was a tough start in the campaign, but when we got a first positive response Kaitlin was super enthusiastic and just happy, which gave me great confidence. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/378095) #### 14 reviews mention Call Center Services Lead Generation Services for Financial Education Company 4.0/5 — Paragon Sales Solutions provided lead generation services for a financial education company. The team was tasked with identifying warm leads for the client's training sessions. - 11 of 14 Call Center Services reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/378095) #### Experience in 15 industries Paragon Sales Solutions has demonstrated expertise across various industries, including Education, Supply Chain, Logistics, Insurance, and Arts. Clients commend their responsiveness, effective communication, and ability to deliver tailored solutions. Feedback highlights significant impacts in enhancing lead generation, website development, and marketing strategies, fostering positive sentiments across sectors. Notably, their adaptability and commitment to client success make them a strong choice for organizations in need of sales and marketing support. [Read All Reviews](https://clutch.co/profile/paragon-sales-solutions?verified=true#reviews) ##### Energy & natural resources Experience Paragon Sales Solutions has received positive feedback from clients in the Energy & Natural Resources sector, highlighting their effective communication and strong reporting capabilities. Clients appreciate the company's cultural fit and the expertise brought to outreach efforts, resulting in successful meetings booked and valuable opportunities cultivated. Overall, Paragon demonstrates a solid understanding of the industry's demands, positioning them as a competent partner for businesses seeking growth and strategic support in energy consultancy. - 1 review for energy & natural resources industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Sales Outsourcing for Energy Consultancy (5.0/5, Jan 7, 2026): Paragon Sales Solutions provides sales outsourcing services for an energy consultancy. The goal is to generate new warm opportunities through outbound calling and book meetings with the client's prospects. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/428778) ##### Design Experience Paragon Sales Solutions has garnered positive feedback from clients in the Design industry, highlighting their extensive knowledge and effective mentoring capabilities. Clients appreciate their ability to enhance sales strategies and business confidence. With a focus on tailored marketing advice, Paragon demonstrates strong communication and responsiveness, ensuring smooth collaboration. Overall, the firm's expertise and commitment to client success position them as a valuable partner for businesses seeking growth in the competitive Design landscape. - 1 review for design industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Business Consulting for Graphic Design Business (5.0/5, Jan 27, 2021): A graphic design business partners with Paragon Sales Solutions for business consulting services. The team provides mentoring and marketing advice to the client. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/47721) ##### Education Experience Paragon Sales Solutions demonstrates strong expertise in the Education sector, particularly in developing resources that foster inclusivity and enhance student employability. Clients commend their professionalism, flexibility, and clear communication, which facilitate effective project management. Notable feedback highlights the company's success in creating tailored materials, such as mentoring handbooks, which are anticipated to improve student skills and confidence. Overall, the positive sentiment and ongoing client engagements suggest Paragon Sales Solutions is a reliable partner for organizations seeking impactful educational solutions. - 2 reviews for education industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Lead Generation Services for Financial Education Company (4.0/5, May 29, 2025): Paragon Sales Solutions provided lead generation services for a financial education company. The team was tasked with identifying warm leads for the client's training sessions. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/378095) - Graphic Design & Social Media Marketing for Education Co (5.0/5, Aug 14, 2025): Paragon Sales Solutions provides graphic design and social media marketing for an education company. The team has created a mentoring handbook, social media posts, and resources to show the client's services. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/398270) ##### Financial services Experience Paragon Sales Solutions demonstrates solid expertise in the Financial services sector, effectively assisting clients in telemarketing and lead generation. Feedback highlights their strong project management skills, timely communication, and the ability to tailor outreach strategies. While one client noted limited success in lead conversion, they appreciated the value of increased visibility and contact with potential leads. Overall, Paragon is positioned as a reliable partner for businesses seeking to enhance their market presence within the Financial services industry. - 1 review for financial services industry - Less than $10,000 avg. project cost - Lead Generation & Telemarketing for Paraplanning Company (3.5/5, Jan 27, 2021): Paragon Sales Solutions was engaged to conduct telemarketing to help generate interest in a paraplanning company. They went through data to filter out any duplicates or leads that were already contacted. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/47658) ##### Software Experience Paragon Sales Solutions has received positive feedback from clients in the Software industry for their expertise in lead generation and telemarketing services. Clients praised their flexibility, responsiveness, and ability to deliver qualified leads that resulted in significant conversion rates. With a consultative approach and strong project management, they effectively integrate into clients' teams, leading to increased opportunities and measurable success. Overall, Paragon demonstrates a strong capability to support businesses in achieving their sales objectives. - 3 reviews for software industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation for Regulatory Compliance & KYC Company (5.0/5, Aug 11, 2022): Paragon Sales Solutions provides lead generation services for a regulatory compliance and KYC company. They are generating leads for the client via outbound calls and emails. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/153655) - Lead Generation for LMS Provider (4.5/5, Nov 8, 2022): Paragon Sales Solutions helped an LMS provider generate qualified leads via cold calling. They assigned a telemarketing executive to make calls four hours a day and send follow-up emails to potential customers. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/165862) - Lead Generation for AI Company (5.0/5, Aug 11, 2025): Paragon Sales Solutions provides lead generation services for an AI company. The team is responsible for cold calling potential buyers, explaining the client's products, and booking demos. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/397129) ##### Insurance Experience Paragon Sales Solutions has received positive feedback from clients in the Insurance industry, particularly for their expertise in telesales, appointment setting, and data enhancement. A commercial head at Gambit Insurance Solutions highlighted their ability to improve outreach efficiency and lead generation through structured engagement. Clients appreciate their quick response times, detailed reporting, and alignment with company values, indicating that Paragon is a strong partner for organizations seeking to enhance their sales processes in the Insurance sector. - 1 review for insurance industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Outbound Sales & Lead Gen for Insurance Broker (5.0/5, Apr 24, 2025): Paragon Sales Solutions was hired by an insurance broker to enhance their outbound sales efforts. The team was responsible for qualifying leads, gathering insurance renewal dates, and booking call-backs. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/369420) ##### Arts, entertainment & music Experience Paragon Sales Solutions has received positive feedback from clients in the Arts, entertainment & music industry, particularly for their effective telesales strategies and strong communication skills. Clients praised their ability to generate appointments with prospective sponsors for events, demonstrating significant impact on fundraising endeavors. The provider's alignment with client values and prompt service delivery further solidify their reputation as a capable partner for organizations aiming to enhance their outreach and sponsorship opportunities in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Telesales Services for Charity Company (5.0/5, Mar 7, 2025): Paragon Sales Solutions provided telesales services for a charity company. They were responsible for selling sponsorship opportunities for two local festivals. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/357770) ##### Environmental Services Experience Paragon Sales Solutions has received positive feedback from clients in the Environmental Services industry, highlighting their expertise in lead generation and client engagement. Clients appreciate their responsiveness, professionalism, and ability to understand industry-specific needs, leading to successful meetings and opportunities. The company's enthusiastic approach towards environmental solutions, combined with effective communication and project management, reinforces their capability to drive impactful results in the sector. Overall, they are viewed as a valuable partner for businesses seeking to enhance their market presence. - 2 reviews for environmental services industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for IT Company (5.0/5, Sep 18, 2023): Paragon Sales Solutions has provided call center services for an IT company. The team has identified the appropriate contacts and scheduled meetings for both the client and their customers. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/233579) - Lead Generation for Winter Services Company (5.0/5, Dec 9, 2024): Paragon Sales Solutions provided lead generation services for a winter services company. The team identified and contacted leads and helped them offer a direct contact email address. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/336331) ##### Consulting Experience Paragon Sales Solutions has received positive feedback in the Consulting industry for their strong ability to generate sales leads and enhance client engagement. Clients commend their adaptability, honest communication, and alignment with company values, which contribute to effective collaboration. Their emphasis on transparency and responsiveness in project management has established them as a trusted partner, making them a viable choice for businesses seeking impactful consulting services. - 1 review for consulting industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Lead Generation & Web Design for Management Consultancy (5.0/5, Dec 6, 2024): Paragon Sales Solutions provides lead generation services for a management consultancy. Their work focuses on generating qualified leads through sales calls and emails and upgrading the client's website. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/335893) ##### Construction Experience Paragon Sales Solutions has garnered positive feedback from clients in the Construction industry, emphasizing their expertise in generating leads and enhancing client communication. Companies like Giromax Technology and AJ Bryan Construction highlight their efficient project management, professionalism, and ability to create seamless customer experiences. Clients appreciate their responsiveness and the positive impact on business growth, indicating that Paragon is a strong partner for construction firms seeking to improve outreach and customer engagement. - 2 reviews for construction industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Handling Services for Construction Company (5.0/5, Jan 28, 2021): Paragon Sales Solutions provides call handling services for a construction company. The team ensures that smooth and professional client relations is achieved from the moment they pick up the phone. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/49150) - Call Center Services for Construction Company (5.0/5, Oct 2, 2024): Paragon Sales Solutions works with a construction company to generate leads. Their work also involves booking in-person and online group webinars for the client's staff. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/319228) ##### Business services Experience Paragon Sales Solutions has received positive feedback within the Business services industry, highlighting their strong expertise in lead generation and appointment setting. Clients commend their effective communication, cultural alignment, and ability to deliver measurable outcomes. Notable strengths include their responsiveness and quality of service, which have resulted in successful lead acquisition and client satisfaction. Their values resonate well with clients, making them a suitable partner for businesses seeking reliable and effective sales solutions. - 2 reviews for business services industry - 2 reviews are 5 stars - Unknown avg. project cost - Digital Marketing for Business Services Company (5.0/5, May 24, 2023): Paragon Sales Solutions provided lead generation services for a business services company. The team reached out to event organizers to secure qualified leads for the business. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/203908) - Sales Appointments Arrangement for Corporate Cleaning Co (5.0/5, Jul 22, 2024): Paragon Sales Solutions arranges sales appointments for a corporate cleaning company. The team is tasked with securing meetings with verified decision-makers and achieving the agreed number of weekly meetings. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/302157) ##### Manufacturing Experience Paragon Sales Solutions has received positive feedback from clients in the Manufacturing industry, particularly for their expertise in B2B prospection and lead generation. Clients appreciate their responsive and experienced team, which delivers quick solutions tailored to specific business needs. The overall sentiment highlights their strong project management, flexibility, and ability to build meaningful connections, indicating a solid fit for manufacturing companies seeking effective sales strategies. - 1 review for manufacturing industry - 1 review is 5 stars - Unknown avg. project cost - B2B Prospect Connection & Telemarketing for Engineering Co (5.0/5, Feb 29, 2024): An engineering company has hired Paragon Sales Solutions to provide B2B prospects connection, lead generation, and telemarketing services. The team conducts B2B lead searches to set appointments for the client. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/272268) ##### Retail Experience Paragon Sales Solutions has demonstrated strong expertise in the Retail industry, particularly in social media marketing and content creation. Clients, such as Bobbins and Buttons, have praised their efficiency and ability to deliver on time while generating new leads. The firm’s commitment to understanding client needs and providing tailored marketing strategies reflects its strengths in enhancing retail business visibility and engagement. Overall, feedback indicates a high level of satisfaction, making Paragon a valuable partner for Retail businesses seeking growth. - 1 review for retail industry - 1 review is 5 stars - Less than $10,000 avg. project cost - SMM for Online Retailer (5.0/5, Jan 9, 2024): Paragon Sales Solutions provides social media marketing services for an online retailer. The team also assists the client with blogging and offers them marketing ideas. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/260249) ##### Research Experience Paragon Sales Solutions has demonstrated strong expertise in the Research industry, particularly in lead generation and account management, as noted by clients such as OBN UK Ltd. Clients praised their efficiency, timely delivery, and proactive communication, highlighting their ability to quickly understand client needs. This responsiveness and commitment to delivering measurable outcomes suggest that Paragon Sales Solutions is well-equipped to support organizations seeking effective research-related services. - 1 review for research industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sales Outsourcing for Life Sciences Organization (5.0/5, Sep 22, 2023): Paragon Sales Solutions provides sales outsourcing for a life sciences company. The team is tasked with membership recruitment, event sales, and account management. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/234757) ##### Other Industry Experience Paragon Sales Solutions has received positive feedback from clients in the Other Industry sector, highlighting their expertise in sponsorship support and comprehensive digital marketing solutions. Clients commend their customer-centered approach, responsiveness, and ability to align with company values. Noteworthy strengths include their proactive project management and ability to create strategic connections, evidenced by one client reporting a robust list of potential sponsors. Overall, their enthusiastic and driven team is viewed as a strong asset for businesses seeking impactful support. - 2 reviews for other industry industry - 1 review is 5 stars - Unknown avg. project cost - Website Revamp & Social Media for Cleaning Services Company (4.5/5, Dec 20, 2022): Paragon Sales Solutions helps a cleaning services company revamp their website, social media functions, and Google listings.  [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/172755) - Sponsorship Acquisition for Charity Support Organization (5.0/5, Aug 17, 2023): Paragon Sales Solutions was hired by a charity support organization for their marketing strategy services. The team was responsible for acquiring sponsorship deals and raising awareness for the client's event. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/225972) ##### Legal Experience Paragon Sales Solutions has demonstrated expertise in enhancing brand awareness and client engagement in the Legal industry, particularly noted by a Director at Bond Legal. The company effectively created and scheduled high-quality social media content, resulting in increased engagement. Clients appreciate their responsive communication and efficient project management, making them a strong candidate for legal firms seeking effective marketing solutions. - 1 review for legal industry - 1 review is 5 stars - Less than $10,000 avg. project cost - SMM for Legal & HR Services Firm (5.0/5, Aug 16, 2023): Paragon Sales Solutions provided ongoing social media marketing for a Bond Legal firm to increase brand awareness. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/225602) ##### Advertising & marketing Experience Paragon Sales Solutions demonstrates strong expertise in the Advertising & Marketing industry, particularly in lead generation and relationship building. Clients commend their professionalism, attentive approach, and effective project management, noting successful outcomes in attendee recruitment and client engagement. The team's ability to foster relationships over immediate sales is highlighted as a key strength, making them a valuable partner for businesses looking to enhance their marketing efforts through strategic outreach and customer rapport. - 2 reviews for advertising & marketing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Lead Generation & Telephony Services for Marketing Firm (4.5/5, Jul 1, 2021): Paragon Sales Solutions provided calling services for a digital marketing agency. They reached out to potential customers and offered free SEO reports from the agency. They also set up meetings for the client.  [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/70684) - Lead Generation for Digital Marketing Company (5.0/5, Aug 10, 2023): Paragon Sales Solutions provided lead generation services for a digital marketing company. The team helped attract and recruit attendees for a webinar. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/224352) ##### Consumer Products Experience Paragon Sales Solutions has demonstrated strong expertise in the Consumer Products industry, receiving positive feedback for their effective sales training and marketing strategies. Clients noted their ability to inspire teams, enhance brand awareness, and adapt strategies to changing market conditions. With a commitment to collaboration and innovative ideas, they successfully helped clients transition to digital marketing platforms. Overall, their enthusiastic approach and willingness to explore new ideas make them a strong candidate for businesses seeking growth in the Consumer Products sector. - 2 reviews for consumer products industry - 1 review is 5 stars - Unknown avg. project cost - Social Media Marketing for Luxury Chocolate Company (4.5/5, Jan 26, 2021): A luxury chocolate company works with Paragon Sales Solutions for their social media marketing services. They are responsible for raising brand awareness on Facebook, Instagram, LinkedIn, Twitter, and YouTube. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/46409) - Sales Training & Consulting for Oak Door Business (5.0/5, May 5, 2023): Paragon Sales Solutions provided sales training and support for an oak door business. The goal was to increase the internal team's sales awareness and confidence. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/199621) ##### Wellness & Fitness Experience Paragon Sales Solutions has received positive feedback from clients in the Wellness & Fitness industry, notably for their effective cold calling strategies that engage unresponsive leads. Clients appreciate their personable approach, aligning closely with company values and culture. The team demonstrates strong project management, providing timely communication and insightful reports. Overall, they are recognized for their expertise and impactful contributions, making them a suitable partner for businesses seeking growth in the Wellness & Fitness sector. - 1 review for wellness & fitness industry - 1 review is 5 stars - Unknown avg. project cost - Sales Outsourcing for Fitness Management Software Company (5.0/5, May 3, 2023): A fitness management software company has hired Paragon Sales Solutions to cold call their leads. The team books the client's potential leads for an in-person demo and invites them to free events. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/199094) ##### IT Services Experience Paragon Sales Solutions demonstrates strong expertise in IT services, particularly in executing effective telesales campaigns. Clients appreciate their professionalism and the tangible results they deliver, such as generating multiple leads and maintaining excellent communication throughout projects. Their ability to source targeted data and provide measurable outcomes reinforces their reputation as a reliable partner in the IT services industry, making them a compelling choice for businesses seeking impactful sales solutions. - 1 review for it services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Telesales Campaign for Website Development Agency (5.0/5, Nov 27, 2022): Paragon Sales Solutions provides telesales services to a website development agency. They source and purchase appropriate, targeted data and execute a direct dial campaign.  [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/168997) ##### Beauty & Cosmetics Experience Paragon Sales Solutions has demonstrated substantial expertise in the Beauty & Cosmetics industry, particularly in sales training for eco grooming products. Clients have praised their effective in-person training sessions, which utilize industry knowledge and practical examples. The positive feedback highlights their commitment to long-term growth and memorable client experiences. Overall, their tailored approach and thorough follow-up reinforce their suitability for businesses seeking to enhance sales strategies in the Beauty & Cosmetics sector. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Sales Training for Eco Grooming Company (5.0/5, Jun 16, 2021): Paragon Sales Solutions provided sales training to an eco grooming company's internal staff to help increase sales and revenue. They shared industry knowledge through presentations, books, and more. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/55781) ##### Sports Experience Paragon Sales Solutions demonstrates strong expertise in the Sports industry, particularly in membership sales for organizations like Koi Sports CIC. Clients commend their exceptional customer service, quick campaign setup, and ability to foster new relationships, which are vital in a post-COVID environment. The provider's thorough understanding of client needs and dedication to delivering value, even on a limited budget, highlight their commitment to supporting grassroots sports initiatives. Overall, Paragon Sales Solutions is well-suited for businesses in the Sports sector seeking tailored sales solutions. - 1 review for sports industry - Less than $10,000 avg. project cost - Telemarketing Services for Nonprofit Sports Agency (4.5/5, Jun 14, 2021): Paragon Sales Solutions provided telemarketing services for a nonprofit. They sold memberships for the services that the client offers. They also provided a list of contacts interested in the client. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/53496) ##### Automotive Experience Paragon Sales Solutions demonstrates strong expertise in the Automotive industry, particularly in telemarketing and client outreach. Clients appreciate their effective communication and attention to detail, which foster a seamless integration into their teams. Their strategic approach has notably assisted businesses in connecting with major dealerships, indicating a significant positive impact on clients' sales efforts. Overall, Paragon is well-regarded for their professionalism and ability to deliver results in the Automotive sector. - 1 review for automotive industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Telemarketing & LinkedIn Services for Transportation Firm (5.0/5, Apr 5, 2021): Paragon Sales Solutions conducts calls on behalf of a vehicle transportation firm, who needs to network with third-party clients. To acquire more customers, the team also manages the firm’s LinkedIn account. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/116617) ##### Nonprofit Experience Paragon Sales Solutions has demonstrated significant expertise in the Nonprofit sector, notably through their pro bono support of a Christian charity. Clients commend their exceptional communication, flexibility, and commitment, evidenced by a 1500% increase in engagement during a 10-week social media campaign. Their proactive approach and can-do attitude have garnered positive feedback, highlighting their impact on raising organizational profiles and fostering community engagement. Overall, their strengths suggest they are a valuable partner for Nonprofits seeking marketing support. - 1 review for nonprofit industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Facebook Marketing Campaign & Fundraising for Youth Charity (5.0/5, Feb 3, 2021): Paragon Sales Solutions ran a 10-week social media marketing campaign for a Christian charity organization. They filmed videos and posted them on Facebook on behalf of the client.  [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/55545) ##### Healthcare Experience Paragon Sales Solutions has demonstrated significant expertise in the healthcare sector, particularly in medical marketing for businesses like LM Clinical. Their impactful strategies led to an 18% increase in social media reach and over 1,000 additional views on Instagram within just two months. Clients praise their professionalism, adaptability, and proactive communication, indicating a strong capability to meet healthcare marketing needs effectively. This track record suggests they are a reliable choice for healthcare providers seeking to enhance their marketing efforts. - 1 review for healthcare industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Social Media Marketing Support for Clinical Skincare Company (5.0/5, Jan 21, 2021): Paragon Sales Solutions works with a medical-grade skincare company on their marketing needs. They run social media efforts across Instagram and Facebook, make key recommendations, and produce content.  [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/42095) ##### Media Experience Paragon Sales Solutions has received positive feedback from clients in the Media industry, highlighting their effective sales strategies and strong communication. Clients appreciate their willingness to support and assist throughout the project, which has led to successful outcomes, such as winning new business. Their expertise in generating targeted sales lists and building relationships within the industry underscores their capability to drive results for companies seeking growth in media-related services. - 1 review for media industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Marketing for Video Production Company (5.0/5, Jan 14, 2021): A media production company engaged with Paragon Sales Solutions for their marketing services. The team was tasked to take charge of contacting clients within the targeted industries for their services. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/35154) ##### Real estate Experience Paragon Sales Solutions has received positive feedback from clients in the real estate industry, highlighting their expertise in telecommunications sales services. Clients appreciate their responsive communication, transparency, and effective need assessments, which have led to increased client acquisition and a solid sales process. The company's strengths lie in supporting small businesses and offering scalable solutions, making them a valuable partner for those seeking to enhance their sales efforts in real estate. - 1 review for real estate industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Telecommunication Sales Services for Property Inspection Co. (5.0/5, Jan 8, 2021): Paragon Sales Solutions provides sales call services for a home inventory asset company. Their work research and telecommunications. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/30586) ##### Supply Chain, Logistics, and Transport Experience Paragon Sales Solutions has demonstrated significant expertise in the Supply Chain, Logistics, and Transport sectors, with clients highlighting their strengths in project management and customer support. Reviews emphasize the company's effective website design and SEO capabilities, along with valuable telesales assistance. Clients appreciate the team's in-depth knowledge and responsiveness, indicating a strong alignment with client objectives. Overall, Paragon Sales Solutions is well-regarded for delivering on expectations and providing impactful solutions tailored to the industry's needs. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - Unknown avg. project cost - Web Design, SEO & Sales Outsourcing for Training Co (5.0/5, Dec 5, 2025): Paragon Sales Solutions has designed a website for a training company. The team has also worked on the client's SEO and provided networking and telesales services. [Read Full Review](https://clutch.co/go-to-review/paragon-sales-solutions/423909) #### Very responsive Paragon Sales Solutions is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [OBI Services](https://clutch.co/profile/obi-services) #### 5 out of 5 star rating (20 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Dipolog City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 35% Back Office Outsourcing - 35% Call Center Services - 10% Content Marketing - 10% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description OBI Services is a data management and customer support outsourcing company recognized for its accuracy, efficiency, and commitment to quality. The reviews reflect a high level of customer satisfaction, with clients appreciating their attention to detail and proactive communication. Approximately 100% of the feedback highlights their reliability and organized project management, with suggestions for improvement being minimal and focused on minor onboarding enhancements. [Visit Website](https://obi.services/) #### Trustworthy Clients express a strong sense of trust in OBI Services, highlighting their punctuality, responsiveness, and attention to detail. One CEO noted, "They treated our data like their own, which gave us confidence that we could trust the information without double-checking everything." Overall, feedback indicates a high level of satisfaction with the company's reliability and commitment to delivering quality work, reinforcing their reputation as a trustworthy partner. - Data Entry & Management for Real Estate Agency (5.0/5, Jul 14, 2025): The attention to detail and accuracy really stood out. They treated our data like their own, which gave us confidence that we could trust the information without double-checking everything. [Read Full Review](https://clutch.co/go-to-review/obi-services/389723) #### Experience in 8 industries OBI Services has demonstrated strong capabilities across various industries, including Financial Services, Information Technology, Healthcare, Automotive, Real Estate, Consumer Products & Services, Sports, and Advertising & Marketing. Clients praised their operational efficiency, attention to detail, and high-quality customer support, resulting in measurable improvements in metrics like response times, accuracy, and customer satisfaction. Overall, OBI Services is well-suited for organizations looking for reliable data management and customer support solutions, particularly in technology-driven and service-oriented sectors. [Read All Reviews](https://clutch.co/profile/obi-services?verified=true#reviews) ##### Information technology Experience OBI Services demonstrates strong expertise in the Information Technology industry through their commitment to quality and adaptability. Clients have reported significant improvements in customer satisfaction, data accuracy, and operational efficiency. Their proactive communication and project management ensure timely delivery and a deep understanding of client needs. Feedback highlights the company's ability to enhance customer support and data management, making them a reliable partner for businesses seeking high-quality outsourcing solutions. - 2 reviews for information technology industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Rewards Platform (5.0/5, Oct 22, 2025): OBI Services manages the customer support operations of a rewards platform. Their fully trained customer support team provides 24/7 multilingual support via email, live chat, and social media channels. [Read Full Review](https://clutch.co/go-to-review/obi-services/414991) - Data Entry & Mgmt Support for Data Platform Solutions Co (5.0/5, Nov 7, 2025): OBI Services was hired by a data platform solutions company to provide data entry and management support. Their work included data cleaning and validation, database organization, and QA services. [Read Full Review](https://clutch.co/go-to-review/obi-services/418330) ##### Financial services Experience OBI Services has received positive feedback from clients in the Financial services industry, highlighting their expertise in streamlining operations and enhancing customer support. One client emphasized improved response times by over 40% and a reduction in processing errors by nearly 30%, demonstrating a significant impact on operational efficiency. The company's commitment to understanding client missions and proactive problem-solving reinforces their role as a strategic partner, making them a strong candidate for businesses seeking operational support in financial services. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back-Office Mgmt & Customer Service for Financial Nonprofit (5.0/5, Nov 22, 2025): OBI Services was hired by a financial empowerment nonprofit to manage their back-office operations and provide multi-channel customer service support. Key tasks included record-keeping and processing requests. [Read Full Review](https://clutch.co/go-to-review/obi-services/421362) ##### Automotive Experience OBI Services demonstrates considerable expertise in the Automotive industry, particularly in managing complex technical data for R&D and production planning. Clients commend their attention to detail, proactive communication, and ability to deliver projects on time, resulting in streamlined processes and improved internal reporting. Their commitment to quality and ownership of tasks significantly enhances operational efficiency, making them a reliable partner for Automotive businesses seeking data management solutions. - 1 review for automotive industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Data Entry Services for Linear Generator Technology Company (5.0/5, Jul 14, 2025): OBI Services provided data entry services for a linear generator technology company. The team handled data entry, cross-checking, and formatting of spreadsheets related to parts inventory and testing logs. [Read Full Review](https://clutch.co/go-to-review/obi-services/389936) ##### Real estate Experience OBI Services has demonstrated strong expertise in the real estate sector, particularly in data management and back-office support. Clients praised their attention to detail, timely delivery, and ability to streamline processes, which significantly enhanced operational efficiency. The positive sentiment reflects their understanding of property-related data and commitment to aligning with client needs, making them a reliable partner for real estate projects. - 3 reviews for real estate industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Real Estate Company (5.0/5, Jun 5, 2025): OBI Services provided back-office support for a real estate company. The team handled data entry, CRM updates, document preparation, tenant referencing support, and email management. [Read Full Review](https://clutch.co/go-to-review/obi-services/379930) - Data Entry & Formatting Services for Investment Consultancy (5.0/5, Jun 23, 2025): OBI Services provided data entry services for an investment consultancy. The team formatted property documents, digitized handwritten notes, organized files within the client's CRM, and created Excel sheets. [Read Full Review](https://clutch.co/go-to-review/obi-services/384501) - Data Entry & Management for Real Estate Agency (5.0/5, Jul 14, 2025): OBI Services provided data entry and management services for a real estate firm. They cleaned, verified, and entered detailed property data into Google Sheets, designed templates, and maintained regular updates. [Read Full Review](https://clutch.co/go-to-review/obi-services/389723) ##### Sports Experience OBI Services has demonstrated strong expertise in supporting sports organizations, particularly in grassroots football, by providing effective media coverage and administrative assistance. Clients appreciate their efficiency, versatility, and timely delivery of tasks. The company's ability to handle diverse roles—from admin to design—enhances its value. However, the lack of weekend availability can be a limitation for organizations requiring prompt content creation. Overall, OBI Services is well-suited for sports entities seeking comprehensive support. - 1 review for sports industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back Office Outsourcing for Football Media Company (5.0/5, Aug 10, 2024): OBI Services provided staff augmentation services for a football media company. The team supports the client with IT, administration workload, and media content creation. [Read Full Review](https://clutch.co/go-to-review/obi-services/306498) ##### Healthcare Experience OBI Services has garnered positive feedback from clients in the Healthcare industry, emphasizing their expertise in data management and accuracy. Clients, including leading healthcare providers, noted efficient project execution and excellent communication, which led to improved operational efficiency. Their commitment to delivering high-quality, error-free results has positioned them as a reliable partner for healthcare organizations seeking to enhance their data management processes, making OBI Services a strong candidate for similar projects. - 3 reviews for healthcare industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Healthcare Company (5.0/5, Sep 8, 2025): OBI Services provided data entry services for a healthcare company. The team collected, verified, and accurately input large volumes of information into the client's systems. [Read Full Review](https://clutch.co/go-to-review/obi-services/404119) - Data Entry for B2B Healthcare Supply Chain Platform (5.0/5, Sep 8, 2025): OBI Services was hired by an AI-based global B2B healthcare supply chain platform to manage their data entry project. The team was tasked with collecting, verifying, and inputting large volumes of information. [Read Full Review](https://clutch.co/go-to-review/obi-services/404152) - Data Entry & Processing for Nutrition Company (5.0/5, Sep 8, 2025): OBI Services managed a data entry project for a nutrition company. The team collected, verified, and input volumes of information into the client's systems. [Read Full Review](https://clutch.co/go-to-review/obi-services/404177) ##### Advertising & marketing Experience OBI Services has garnered positive feedback in the Advertising & Marketing sector, praised for their expertise in video editing, graphic design, and digital product creation. Clients highlight their adaptability, strong project management, and commitment to delivering high-quality results. The team's personable approach fosters a familial atmosphere, enhancing collaboration. Their meticulous attention to detail and efficiency in handling complex tasks significantly improve clients' operational workflows, making them a valuable partner for businesses seeking to elevate their marketing strategies. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Video Mktg, Graphic & Web Design for Content Creation Firm (5.0/5, Jul 30, 2024): OBI Services provides video marketing support for a content creation firm's end clients. The team supports the client in video editing, graphic and logo design, landing page creation, and logo animations. [Read Full Review](https://clutch.co/go-to-review/obi-services/303894) - Data Processing for Healthcare-Focused MarCom Firm (5.0/5, Dec 3, 2025): OBI Services provided data processing services for a healthcare marcom company. The team cleaned, organized, and prepared healthcare-related records and formatted all information into structured templates. [Read Full Review](https://clutch.co/go-to-review/obi-services/423347) ##### Consumer products & services Experience OBI Services has garnered positive feedback from clients in the Consumer Products & Services industry, particularly for their expertise in customer support. They successfully enhanced customer service capacity for Tractive, leading to a 30% decrease in response times and improved customer satisfaction scores. Clients praised their adaptability, proactive communication, and alignment with brand values, underscoring OBI Services' strengths in managing high-volume inquiries and maintaining service quality across multiple channels, making them a suitable partner for businesses in this sector. - 1 review for consumer products & services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Outsourcing for Pet Tracking Company (5.0/5, Oct 22, 2025): OBI Services provides customer support outsourcing for a pet tracking company. The team handles customer inquiries across multiple channels, responds to questions, processes replacements, and provides support. [Read Full Review](https://clutch.co/go-to-review/obi-services/414983) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently praise OBI Services for their excellent value for cost, noting that their pricing aligns well with project budgets. For example, one client highlighted their 'good value for cost' when selecting OBI Services, while another noted that their pricing fit within budget constraints. Overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, as clients reported significant improvements in operational efficiency and service quality, reinforcing the perceived value of their investment. [Read All Reviews](https://clutch.co/profile/obi-services?verified=true#reviews) - $10,000 to $49,000 (8 reviews) - Less than $10,000 (3 reviews) - $50,000 to $199,999 (3 reviews) #### Completed projects in 7 countries - Austria (1 projects) - Israel (1 projects) - Italy (1 projects) - Japan (1 projects) - United States (3 projects) - Scotland (1 projects) - England (3 projects) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/obi-services?verified=true#reviews) --- ### [Enshored](https://clutch.co/profile/enshored) #### 4.8 out of 5 star rating (11 reviews) - $50,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 30% Content Moderation Services - 30% Customer Service Outsourcing - 5% Data Annotation Services - 5% PEO/Employee Leasing - 5% Sales Outsourcing - 5% Social Media Marketing #### Company description Enshored is a provider of Contact Center Services, specializing in Customer Support Services and Call Handling. They have received overwhelmingly positive feedback, with clients highlighting their strong project management skills, adaptability, and consistent quality. Approximately 90% of reviewers praise their ability to scale efficiently and maintain low turnover rates, making them a reliable partner for telephonic support and customer service center needs. [Visit Website](https://www.enshored.com/lets-talk/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-virtual-receptionist) #### Well-organized projects Clients consistently express satisfaction with Enshored's project organization and management. One client noted their 'phenomenal' project management and effective communication, highlighting a structured approach with regular business reviews. Another client praised Enshored for proactively suggesting projects and efficiently scaling support teams. Overall, feedback indicates a strong sentiment towards Enshored's ability to handle projects well, maintain quality control, and foster effective collaboration. - Task Automation & Data Gathering for Fintech Company (5.0/5, Nov 19, 2021): Enshored’s project management is phenomenal. I have no qualms about their performance and communication. In terms of tools, we use spreadsheets and PowerPoint presentations. For communication, we have a weekly, monthly, and quarterly business review that allows me to understand how we’re filling our capacity, what projects we have, and what questions they have. [Read Full Review](https://clutch.co/go-to-review/enshored/69659) #### 4 reviews mention Call Center Services Customer Service Outsourcing for SaaS Startup 4.5/5 — Enshored provides a SaaS company with customer support services, communicating with self-serve and enterprise customers via a chatbox. Their team is retrained by their leads whenever the software is updated. - 2 of 4 Call Center Services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/enshored/165913) #### Experience in 9 industries Enshored has demonstrated strong expertise in multiple industries including Arts, Entertainment & Music, Supply Chain, Logistics, Information Technology, Hospitality, Advertising, Education, Financial Services, and Business Services. Clients consistently commend their adaptability, cost-effectiveness, and quality of support, particularly in customer service and back-office operations. The overall sentiment indicates high satisfaction with their integration and project management capabilities, making them a suitable choice for companies seeking reliable BPO solutions across diverse sectors. [Read All Reviews](https://clutch.co/profile/enshored?verified=true#reviews) ##### Arts, entertainment & music Experience Enshored has demonstrated considerable expertise in the Arts, entertainment, and music industry by providing effective BPO services, particularly in customer support for Skybound Entertainment. Their ability to seamlessly integrate with client operations, manage ticketing systems, and support product launches has strengthened client relationships and enhanced customer satisfaction. Clients appreciate Enshored's adaptability and commitment to aligning with brand values, making them a reliable partner for organizations seeking to enhance audience engagement and operational efficiency in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - BPO & Email Support Services for Multi-Content Platform (5.0/5, Feb 5, 2025): Enshored provides BPO services for a multi-content platform. The team offers email ticket support for inbound and outbound customer interactions and helps with the client's Kickstarter campaigns. [Read Full Review](https://clutch.co/go-to-review/enshored/349313) ##### Supply Chain, Logistics, and Transport Experience Enshored has demonstrated strong expertise in the Supply Chain, Logistics, and Transport industry, particularly in providing back office support to international freight forwarders. Clients have reported increased productivity and improved workflows due to tailored solutions. Positive feedback highlights Enshored's responsiveness and ability to meet specific operational needs effectively. Overall, their capacity to alleviate hiring burdens and enhance operational efficiency positions them as a valuable partner for businesses in this sector. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back Office Outsourcing for Freight Forwarding Company (5.0/5, Oct 25, 2023): An internal freight forwarding company has hired Enshored to lessen the hiring burden. The team has developed a back-office support system to streamline operations ad work on data entry. [Read Full Review](https://clutch.co/go-to-review/enshored/244129) ##### Information technology Experience Enshored has demonstrated significant expertise in the Information Technology industry by effectively managing back office administration and customer service tasks. Clients highlight their proactive approach, independence, and ability to meet service level agreements consistently. The company's strong performance and ownership in project delivery have garnered positive sentiment, making them a valuable partner for businesses seeking reliable outsourcing solutions in tech-driven environments. - 1 review for information technology industry - $200,000 – $999,999 avg. project cost - Back-Office Outsourcing for Rental Property Management Co (4.5/5, Oct 25, 2023): Enshored offers back-office and customer support services for a rental property management company. The tasks include data entry, updating accounts, processing payments, and providing phone and email support. [Read Full Review](https://clutch.co/go-to-review/enshored/243904) ##### Advertising & marketing Experience Enshored has proven to be a valuable partner for marketing companies, offering expertise in demand generation, market research, and digital asset creation. Clients commend their strong project management and flexibility, leading to significant cost savings and improved service affordability. The company's ability to scale support as needed is highlighted as a key strength, although clearer communication about their service offerings is suggested for improvement. Overall, Enshored is well-positioned to assist businesses in the Advertising & marketing industry. - 1 review for advertising & marketing industry - 1 review is 5 stars - Unknown avg. project cost - BPO for Marketing Company (5.0/5, Sep 5, 2023): Enshored helps a marketing company execute different activities to streamline their processes. The team’s support includes market and targeting research, SEO work, and asset creation for marketing campaigns. [Read Full Review](https://clutch.co/go-to-review/enshored/230357) ##### Software Experience Enshored has received positive feedback in the Software industry for its customer service support capabilities, particularly for SaaS companies seeking 24/7 assistance. Clients commend the team for their patience and effective communication, enhancing customer satisfaction. Their adaptability and commitment to uninterrupted service during challenges have been highlighted as key strengths. Overall, Enshored is viewed as a reliable partner that supports software upgrades and is eager to expand its service offerings, making them a strong fit for businesses in need of dedicated support. - 1 review for software industry - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for SaaS Startup (4.5/5, Nov 8, 2022): Enshored provides a SaaS company with customer support services, communicating with self-serve and enterprise customers via a chatbox. Their team is retrained by their leads whenever the software is updated. [Read Full Review](https://clutch.co/go-to-review/enshored/165913) ##### Financial services Experience Enshored demonstrates significant expertise in the Financial services industry, particularly in automating backend processes and enriching client data. One fintech client reported substantial savings of approximately $2 million compared to internal hires, with Enshored supporting 20% of their deal flow. The sentiment is overwhelmingly positive, highlighting Enshored’s strong communication, commitment to quality, and consistent project management. Their proactive approach and ability to handle complex tasks make them a valuable partner for businesses seeking to enhance operational efficiency. - 1 review for financial services industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Task Automation & Data Gathering for Fintech Company (5.0/5, Nov 19, 2021): Enshored provides task automation services and data scraping services for a fintech company. Their work involves 12–15 ongoing projects and several one-off projects, which include backend automation tasks. [Read Full Review](https://clutch.co/go-to-review/enshored/69659) ##### Education Experience Enshored demonstrates strong expertise in the Education industry, particularly in video editing for training purposes. Clients appreciate their reliable and efficient service, noting significant time savings and impressive video quality. The feedback highlights their dependable communication and project management skills, with clients experiencing minimal setbacks. Overall, Enshored is well-regarded for its ability to enhance operational efficiency, making it a compelling choice for businesses seeking support in educational video production. - 1 review for education industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Video Processing & Editing for HR & Sales Training Company (5.0/5, Mar 24, 2021): An HR and sales enablement training service hired Enshored to process their videos in a scalable way. The team receives raw video and edits out dead air. They also add intros and outros before uploading them. [Read Full Review](https://clutch.co/go-to-review/enshored/105616) ##### Business services Experience Enshored has received positive feedback within the Business services industry for their ability to effectively manage tasks that allow core teams to focus on innovation. Clients highlight their expertise in delivering high-quality marketing and research content swiftly, with a strong emphasis on integrating feedback. The seamless communication and workflow processes, alongside their adaptability to new challenges, underscore Enshored's strengths as a reliable partner, making them a suitable choice for businesses seeking efficiency and quality. - 1 review for business services industry - 1 review is 5 stars - Unknown avg. project cost - Marketing & Company Research for Technology Research Company (5.0/5, Nov 4, 2019): Enshored performed market research services for a technology research company. The team created marketing and research content on behalf of the client. [Read Full Review](https://clutch.co/go-to-review/enshored/78289) ##### Hospitality & leisure Experience Enshored has demonstrated strong expertise in the Hospitality & Leisure industry, particularly in enhancing customer service and operational efficiency. Clients appreciate their flexibility, responsiveness, and effective project management, which have led to improved customer satisfaction rates. The company's ability to train skilled agents and adapt to client needs showcases their commitment to delivering quality support. Overall, Enshored's proven track record and positive client feedback position them as a valuable partner for businesses in the Hospitality & Leisure sector. - 2 reviews for hospitality & leisure industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Staff Augmentation for Travel Management Platform (4.0/5, Feb 11, 2020): Enshored augments customer support resources to address technical and travel inquiries for a corporate travel management platform.   [Read Full Review](https://clutch.co/go-to-review/enshored/137220) - Web & UI/UX Design for RV Sites Marketplace (5.0/5, Oct 20, 2023): Enshored provides web and UI/UX design for an RV sites marketplace. With the client's guidance, the team has placed camping spots on a map and added amenities. They've also completed profiles on the system. [Read Full Review](https://clutch.co/go-to-review/enshored/242843) ##### Consumer Products Experience Enshored demonstrates strong expertise in customer support for the Consumer Products sector, particularly in consumer electronics. Clients commend the company's ability to scale support teams rapidly while maintaining high-quality service. Their effective management fosters low employee turnover, contributing to improved customer satisfaction ratings and response times. Overall, Enshored's commitment to employee well-being and proactive project management enhances their value as a partner, making them a suitable choice for businesses in the Consumer Products industry. - 1 review for consumer products industry - Unknown avg. project cost - Customer & Sales Support Outsourcing for Consumer Electronics Company (4.5/5, Oct 28, 2019): Enshored provides customer service, sales, and, and technical support for a consumer electronics company on an ongoing basis.  [Read Full Review](https://clutch.co/go-to-review/enshored/74021) #### Completed projects in 2 countries - United States (9 projects) - Scotland (2 projects) This provider is available in 4 time zones: - Greenwich Mean Time (GMT) - Central European Time (CET) - Pacific Standard Time (PST) - Singapore Standard Time (SGT) This provider is fluent in 14 languages: - English - Spanish - Arabic - Portuguese - Japanese - Korean - French - Thai - Italian - German - Mandarin - Russian - Finnish - Filipino [View Reviews](https://clutch.co/profile/enshored?verified=true#reviews) --- ### [Innovature: AI-Driven Outsourcing Partner](https://clutch.co/profile/innovature-ai-driven-outsourcing-partner) #### 4.8 out of 5 star rating (5 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Ho Chi Minh City, Vietnam #### Services Provided - Allocation of Expertise by Percentage - 30% Accounting - 15% BI & Big Data Consulting & SI - 10% Back Office Outsourcing - 10% Call Center Services - 20% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 5% Video Production #### Company description Innovature Consulting Company Limited provides services including inbound and outbound call center operations, bookkeeping, and financial planning. The overall feedback highlights their responsiveness, adaptability, and alignment with clients' budgets and cultural expectations. Clients appreciate their ability to meet deadlines and manage communications effectively. [Visit Website](https://innovatureinc.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=clutch-organic) #### High-quality work Clients consistently commend Innovature Consulting Company Limited for delivering high-quality work, noting their effective communication and adaptability. One client highlighted the cost-effectiveness and quality improvements brought by Innovature's team, while another praised their highly educated staff who seamlessly integrated into the client's processes. Overall, feedback reflects a strong sentiment of satisfaction, with one reviewer even stating they would award '10 Stars' for the exceptional service received. - Customer Service Outsourcing for Insurance Company (5.0/5, Sep 17, 2024): Cost-effectiveness and quality are brought to our company by using the Innovature team. Innovature communication and updates are measured consistently. Yes, the Innovature team delivered as promised very effectively and with cost savings. [Read Full Review](https://clutch.co/go-to-review/innovature-ai-driven-outsourcing-partner/315069) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Innovature for their competitive pricing and overall value for money. One review highlighted that the pricing fit the client's budget while delivering cost savings and quality service. Another client noted the excellent value for the cost, emphasizing responsiveness and effective communication. Overall, the sentiment reflects satisfaction with Innovature's affordability and the quality of services provided, reinforcing their reputation as a cost-effective outsourcing partner. [Read All Reviews](https://clutch.co/profile/innovature-ai-driven-outsourcing-partner?verified=true#reviews) - Less than $10,000 (2 reviews) - $10,000 to $49,000 (1 reviews) #### Very responsive Innovature: AI-Driven Outsourcing Partner is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 2 countries - Malaysia (1 projects) - United States (2 projects) This provider is available in 5 time zones: - Central Standard Time (CST) - Pacific Standard Time (PST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Singapore Standard Time (SGT) This provider is fluent in 7 languages: - English - French - Japanese - Korean - Mandarin - Spanish - Vietnamese [View Reviews](https://clutch.co/profile/innovature-ai-driven-outsourcing-partner?verified=true#reviews) --- ### [Top Virtual Assistant](https://clutch.co/profile/top-virtual-assistant) #### 5 out of 5 star rating (72 reviews) - $1,000+ minimum project size - 50 - 249 employees - Philadelphia, PA #### Services Provided - Allocation of Expertise by Percentage - 10% Accounting - 30% Back Office Outsourcing - 10% Call Center Services - 30% Content Writing Services - 10% Search Engine Optimization - 10% Social Media Marketing #### Company description Top Virtual Assistant is a customer support services provider specializing in call handling, inbound and outbound call center services. The company has received overwhelmingly positive feedback, with over 90% of reviews highlighting their professionalism, adaptability, and reliable customer service. Clients frequently commend their ability to improve customer communication and streamline administrative processes, with 80% noting significant improvements in scheduling and inquiry management. [Visit Website](https://topvirtualassistant.pro) #### 1 review mentions Virtual receptionist Virtual receptionist Experience Top Virtual Assistant has received overwhelmingly positive feedback from clients in the Virtual receptionist service, with 100% of reviewers highlighting their exceptional communication and time-saving capabilities. One client noted a saving of 120 hours per week, attributing this efficiency to the team’s effective management of property listings and client interactions. Clients emphasize the provider's reliability and expertise, stating they have become a crucial asset to their operations, with no reported areas for improvement. - 1 of 1 Virtual receptionist reviews is 5 stars - 1 new review for Virtual receptionist in past 6 months - $10,000 – $49,000 avg. project cost [Read Most Recent Review](https://clutch.co/profile/top-virtual-assistant#review-395771) #### Experience in 15 industries Top Virtual Assistant has garnered positive feedback across multiple industries, showcasing expertise in Home Services, Automotive, Construction, Education, Non-profit, and more. Clients emphasized their strengths in administrative support, customer communication, and project management, leading to improved operational efficiency and customer satisfaction. Industries such as Automotive and Construction particularly noted significant workflow enhancement, while Non-profit clients appreciated their adaptable support. Overall sentiment is highly favorable, indicating that Top Virtual Assistant is well-equipped to cater to diverse sector needs. [Read All Reviews](https://clutch.co/profile/top-virtual-assistant?verified=true#reviews) ##### Contracting Experience Clients in the contracting industry praise the provider for their reliability, attention to detail, and effective project management. Feedback highlights improved workflow and efficiency due to timely communication and organized task handling. The company’s ability to support administrative functions allows contractors to focus on core projects, making them a strong fit for those seeking dependable assistance in enhancing operational effectiveness. - 1 review for contracting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Administrative Support for Renovation & Flooring Company (5.0/5, Dec 20, 2025): Top Virtual Assistant provided administrative support for a renovation and flooring company. The team's tasks included email management, appointment scheduling, client follow-ups, and other admin duties. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426801) ##### Agriculture Experience Top Virtual Assistant has demonstrated expertise in the Agriculture sector by providing valuable administrative support that enhances operational efficiency. Clients have noted improved scheduling accuracy and reduced communication errors, allowing their teams to focus more on fieldwork. The flexibility and adaptability of their service in response to fluctuating workloads were particularly praised, indicating a strong capability to meet the unique demands of agricultural businesses. Overall, the positive feedback reflects a strong alignment with the needs of the industry. - 1 review for agriculture industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Outsourced Call Center & Customer Service for Tree Care Co (5.0/5, Dec 17, 2025): Top Virtual Assistant provided call center and customer service outsourcing for a tree care services company. The team handled customer inquiries, organized schedules, booked appointments, and kept records. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426222) ##### Non-profit Experience Top Virtual Assistant has received positive feedback from clients in the Non-profit sector, highlighting their expertise in administrative support and effective project management. Organizations like Bridge To Home Org noted significant improvements in donor communication, volunteer coordination, and overall operational efficiency. Clients praised the team's responsiveness, organizational discipline, and proactive approach to identifying process improvements, enabling internal teams to focus on mission-driven activities. Overall, the sentiment indicated strong satisfaction and a solid fit for Non-profit organizations seeking reliable support. - 3 reviews for non-profit industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back-Office Support for Nonprofit Organization (5.0/5, Nov 29, 2025): Top Virtual Assistant provided back-office support for a nonprofit organization. The team managed the client's donor database, organized donor and volunteer schedules, and coordinated outreach emails and calls. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/422729) - Administrative Support for Childhood Education Consultancy (5.0/5, Dec 10, 2025): Top Virtual Assistant provided administrative support to an early childhood education consultancy. Their tasks included managing emails and calendars, updating the CRM, and scheduling social media content. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/424789) - Back-Office Outsourcing for Housing Nonprofit (5.0/5, Dec 17, 2025): Top Virtual Assistant provided back-office outsourcing services for a housing nonprofit. The team was responsible for managing messages, responding to inquiries, organizing calendars, and ensuring follow-ups. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426227) ##### IT Services Experience Top Virtual Assistant has received positive feedback from clients in the IT Services industry, highlighting their expertise in managing technical support and communication tools like chatbots. Clients appreciate their adherence to service-level agreements and effective project management, consistently meeting deadlines. The company's alignment with client values and competitive pricing further enhances their appeal. Overall, Top Virtual Assistant is viewed as a reliable partner capable of seamlessly integrating into existing processes and providing valuable technical support. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Data Engineering Company (5.0/5, Aug 6, 2025): Top Virtual Assistant provides virtual assistant services for a data engineering company. The team manages the client's phone lines and chatbots and answer customer questions about the client's system. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/395907) ##### Real estate Experience Top Virtual Assistant has received positive feedback from real estate clients, highlighting their expertise in sales, property management, and client engagement. Clients reported significant improvements in efficiency and sales growth, with one noting a 20-30% increase in sales. Their trained team effectively manages tasks such as listings and client communication, demonstrating reliability and timely delivery. Overall, the sentiment is highly favorable, recommending Top Virtual Assistant as a valuable resource for real estate businesses seeking to enhance operational effectiveness. - 3 reviews for real estate industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Real Estate Company (5.0/5, Jul 23, 2025): Top Virtual Assistant provides seven virtual assistants for a real estate company. These resources manage properties, answer calls, list properties on different platforms, and schedule meetings with realtors. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/392599) - Back Office & Call Center Services for Real Estate Company (5.0/5, Aug 5, 2025): Top Virtual Assistant has managed a real estate company's property management portal. The team has updated the listings, spoken with clients, and done back-office work, such as scheduling meetings. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/395771) - Customer Service & Sales Outsourcing for Real Estate Company (5.0/5, Aug 5, 2025): Top Virtual Assistant provides ongoing virtual assistant services for a real estate company. The team offers sales, retention, and customer engagement support through phone calls, chats, and emails. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/395839) ##### Retail Experience Top Virtual Assistant has demonstrated strong expertise in the Retail industry, particularly in providing technical and customer support services. Clients appreciate their prompt communication and adherence to project timelines, which aligns well with the operational needs of retail firms. Their ability to run systems like phone lines and chatbots has been noted as a significant asset, ensuring smooth operations. Overall, feedback indicates a high level of satisfaction, suggesting that they are a valuable partner for retail businesses seeking reliable support. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support for Retail Services Company (5.0/5, Aug 2, 2025): Top Virtual Assistant provides technical and customer support for a retail services company. They run the client's phone lines and chatbots and answer questions from clients regarding their systems. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/395093) ##### Advertising & marketing Experience Top Virtual Assistant demonstrates strong expertise in the Advertising & Marketing sector, effectively enhancing customer engagement and support for their clients. Notable strengths include high-quality service delivery, structured project management, and significant cost savings for clients. Their successful integration of live chat solutions and proactive communication has led to measurable improvements in customer satisfaction and conversion rates. Overall, client feedback reflects a positive sentiment, indicating that Top Virtual Assistant is a suitable partner for businesses seeking to elevate their advertising efforts. - 1 review for advertising & marketing industry - 1 review is 5 stars - Unknown avg. project cost - Call Center & Customer Support Services for Advertising Co (5.0/5, Aug 17, 2025): Top Virtual Assistant provided customer support services for an advertising company. The team handled inbound and outbound communication via phone, chat, and email, and also used RingCentral and Tawk. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/398842) ##### Software Experience Top Virtual Assistant demonstrates strong expertise in customer support solutions within the software industry, delivering enhanced response times and customer satisfaction. Clients appreciate their professionalism, 24/7 availability, and adaptability, which contribute significantly to operational efficiency. Although feedback suggests a desire for more detailed performance analytics, overall sentiment reflects confidence in their project management and timely delivery, positioning them as a valuable partner for software businesses seeking reliable support services. - 1 review for software industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Construction Management Software Co (5.0/5, Aug 18, 2025): Top Virtual Assistant provides ongoing call center services for a construction management software company. The team handles inbound calls, responds to customer inquiries, and maintains accurate call logs. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/399154) ##### Home Services Experience The feedback from Home Services industry clients highlights Top Virtual Assistant's expertise in managing customer communication and administrative tasks effectively. Clients noted improvements in response times, customer satisfaction, and internal efficiency following their support. Strengths include professionalism, adaptability to business needs, and proactive communication. Overall sentiment is highly positive, indicating that Top Virtual Assistant is a valuable partner for businesses seeking enhanced operational efficiency and customer engagement in the Home Services sector. - 3 reviews for home services industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Locksmith Company (5.0/5, Aug 15, 2025): Top Virtual Assistant provides call center services for a locksmith company. The team handles inbound and outbound calls, answers inquiries, resolves customer issues, schedules appointments, and documents calls. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/398481) - Call Center & Sales Support Services for Locksmith Company (5.0/5, Aug 21, 2025): Top Virtual Assistant provides call center and sales support services for a locksmith company. The team handles inbound and outbound calls, manages follow-ups on leads, and schedules appointments. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/399844) - Virtual Assistance Services for Appliance Repair Company (5.0/5, Jan 30, 2026): Top Virtual Assistant provided virtual assistant services for an appliance repair company. The team managed customer inquiries via email and chat, scheduled repair appointments, and managed follow-ups. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/433229) ##### Supply Chain, Logistics, and Transport Experience The reviews highlight Top Virtual Assistant's strong expertise in the Supply Chain, Logistics, and Transport industry by providing effective call center and sales support services. Clients appreciate their professionalism, quick response times, and ability to enhance customer satisfaction through streamlined processes. Their detailed reporting and proactive sales assistance have led to measurable improvements in lead generation and appointment scheduling. Overall, the company is well-regarded for its impactful contributions, making it a promising fit for businesses in this sector. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - Unknown avg. project cost - Call Center & Sales Support for Logistics Company (5.0/5, Aug 22, 2025): Top Virtual Assistant provides call center and sales support services for a logistics company. The team has handled inbound and outbound calls, updating customers, and scheduling appointments. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/400245) ##### Business services Experience Top Virtual Assistant has received positive feedback in the Business services industry for its effective support in operational tasks. Clients commend their strong focus on transparency, adaptability, and communication, which significantly enhance productivity and client satisfaction. Their ability to manage incoming requests and perform data management tasks efficiently allows businesses to concentrate on core activities. Overall, their expertise and commitment to client needs make them a suitable partner for companies seeking reliable administrative assistance. - 2 reviews for business services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Data Solutions Company (5.0/5, Sep 3, 2025): Top Virtual Assistant provided call center services for a data solutions company. The team recorded and received inbound calls in Japanese and sent them to clients to resolve. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/403056) - AI Agents for Appliance Repair Company (5.0/5, Dec 6, 2025): Top Virtual Assistant provided virtual assistant services for an appliance repair company. The team managed emails and support requests, scheduled meetings, and performed data entry and back-office tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/424037) ##### Insurance Experience Top Virtual Assistant has received positive feedback from clients in the Insurance industry, highlighting their expertise in customer support management. The company effectively improved response times and customer satisfaction for New York Life Insurance Company, showcasing strengths in project management and adaptability. Clients appreciate their prompt communication and professional service, although there is room for enhancement in providing more personalized responses. Overall, they are well-regarded for their capability to support insurance businesses in achieving operational efficiency. - 1 review for insurance industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support Services for Life Insurance Company (5.0/5, Aug 15, 2025): Top Virtual Assistant provided customer support services for a life insurance firm. The team responded to emails and live chats, resolved basic issues, escalated complex cases, and documented all interactions. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/398390) ##### Education Experience Top Virtual Assistant has received positive feedback from clients in the Education industry, particularly for their expertise in managing administrative tasks for childcare providers. Clients noted significant improvements in response times, organization, and overall operational efficiency, allowing them to focus more on educational outcomes. The company demonstrated exceptional project management and adaptability, consistently meeting deadlines and responding to needs. Overall, potential clients can expect a reliable partner that enhances productivity within educational environments. - 2 reviews for education industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Childcare Academy (5.0/5, Dec 15, 2025): Top Virtual Assistant provided administrative support for a childcare academy. They managed the client's email inbox, scheduled meetings, provided customer support, and organized files. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/425548) - Virtual Assistant Services for Daycare Center (5.0/5, Dec 19, 2025): Top Virtual Assistant provided virtual assistant services for a daycare center. The team managed emails, scheduled appointments, handled customer inquiries, organized documents, and performed other tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426677) ##### Construction Experience Client feedback highlights Top Virtual Assistant's expertise in enhancing administrative efficiency for construction and renovation companies. Clients praised their reliable support in managing communications and tasks, which significantly improved organization and response times. The overall sentiment reflects a strong appreciation for their professionalism, adaptability, and positive impact on project execution. This company appears well-suited for firms seeking to streamline operations and focus on core construction activities. - 2 reviews for construction industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Administrative Support for Construction Company (5.0/5, Dec 19, 2025): Top Virtual Assistant provided administrative support for a construction company. Their tasks included scheduling appointments, managing emails and client communications, and organizing documents. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426694) - Virtual Assistant Services for Renovation Company (5.0/5, Dec 22, 2025): Top Virtual Assistant provided virtual assistant services for a renovation company. The team managed email, scheduled appointments, followed up with clients, organized files, and assisted with office tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/427017) ##### Automotive Experience Top Virtual Assistant has demonstrated notable expertise in the Automotive industry through consistent client feedback across various towing and detailing services. Clients appreciate their ability to streamline operations, improve customer communications, and enhance service efficiency. The company's strengths lie in their responsiveness, professionalism, and adaptability, making them a strong fit for businesses seeking reliable administrative support in the Automotive sector. Overall, the sentiment is overwhelmingly positive, indicating a solid partnership potential. - 3 reviews for automotive industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Auto Detailing Company (5.0/5, Dec 18, 2025): Top Virtual Assistant provided ongoing call center services for an auto detailing company. The team handled customer inquiries, managed appointment scheduling, responded to customer messages, and organized tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426399) - Virtual Assistant Services for Towing Company (5.0/5, Dec 22, 2025): Top Virtual Assistant provided virtual assistant services for a towing company. The team handled inquiries, managed schedules, organized documentation, processed data, and executed administrative tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/427034) - Virtual Assistant Services for Towing Company (5.0/5, Feb 2, 2026): Top Virtual Assistant provided virtual assistant services for a towing company. The team handled calls, customer support, appointment scheduling, dispatch assistance, and daily administrative tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/433429) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight the excellent value for money provided by Top Virtual Assistant, noting their competitive pricing and high-quality service. One marketing manager remarked on the 'good value for cost,' while another client emphasized their ability to streamline operations, leading to significant time savings and improved efficiency. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness of the services, with many stating they avoided the need for additional full-time staff, thereby reducing overhead costs. [Read All Reviews](https://clutch.co/profile/top-virtual-assistant?verified=true#reviews) - $10,000 to $49,000 (21 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 4 countries - Australia (1 projects) - Canada (7 projects) - United States (14 projects) - England (1 projects) This provider is available in 37 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) [View Reviews](https://clutch.co/profile/top-virtual-assistant?verified=true#reviews) --- ### [Conectys](https://clutch.co/profile/conectys) #### 4.8 out of 5 star rating (2 reviews) - $250,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - București, Romania #### Services Provided - Allocation of Expertise by Percentage - 20% Call Center Services - 40% Content Moderation Services - 40% Customer Service Outsourcing #### Company description Conectys is a Customer Support Services provider specializing in technical support across multiple languages. The reviews indicate a strong emphasis on proactive communication and consistent performance, with 100% of reviewers appreciating their multilingual capabilities. However, there is also a suggestion to improve their workflow tools due to occasional delays in new feature implementation. [Visit Website](https://www.conectys.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Proactive Conectys has received positive feedback regarding their proactive approach to communication and project management. Clients appreciate the frequent updates and structured reviews, which include weekly and monthly meetings to discuss progress and metrics. One client highlighted their 'proactive communication and consistent performance' as particularly impressive. Overall, the sentiment reflects confidence in Conectys's ability to engage proactively with clients, contributing positively to project outcomes. #### 1 review mentions Call Center Services Call Center Services for AI Computing Company 4.5/5 — An AI computing company hired Conectys for call center services. They aim to provide support on European technical services in seven new languages for their consumer product line. - 0 of 1 Call Center Services reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/conectys/42651) #### Experience in 1 industry Conectys has demonstrated strong expertise in the Consumer Products industry, providing multilingual technical support services that enhance customer care. Reviews highlight their proactive communication and consistent performance, leading to successful outcomes such as local language support in seven languages. Overall sentiment is positive, with clients appreciating their project management style. Potential clients in the Consumer Products sector seeking reliable and effective customer support solutions would find Conectys to be a suitable partner. [Read All Reviews](https://clutch.co/profile/conectys?verified=true#reviews) ##### Consumer Products Experience Conectys demonstrates strong expertise in the Consumer Products industry, providing effective multilingual technical support services. Clients commend their proactive communication, consistent performance, and ability to deliver local language support across seven languages. The company’s robust project management and frequent metrics reviews enhance operational efficiency. However, some clients suggest improvements in workflow tools. Overall, Conectys is positioned as a reliable partner for businesses seeking comprehensive support solutions in the Consumer Products sector. - 1 review for consumer products industry - Less than $10,000 avg. project cost - Call Center Services for AI Computing Company (4.5/5, Jun 2, 2021): An AI computing company hired Conectys for call center services. They aim to provide support on European technical services in seven new languages for their consumer product line. [Read Full Review](https://clutch.co/go-to-review/conectys/42651) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients have noted that Conectys offers competitive pricing and good overall value for money, particularly highlighting their comprehensive service packages and effective communication. One client emphasized their selection was based on the best overall proposed solution among multiple RFQs. Overall sentiment reflects satisfaction with the cost relative to the quality of service, although some feedback suggested improvements in workflow tools could enhance efficiency. [Read All Reviews](https://clutch.co/profile/conectys?verified=true#reviews) - Less than $10,000 (1 reviews) --- ### [The Hour - Back Office and Virtual Assistant Services](https://clutch.co/profile/hour-back-office-virtual-assistant-services) #### 5 out of 5 star rating (28 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Great Neck Plaza, NY #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 10% Call Center Services - 20% Customer Service Outsourcing - 5% Document Digitization & Management - 10% Finance & Accounting Outsourcing (FAO) - 5% HR Consulting #### Company description The Hour - Back Office and Virtual Assistant Services is a back-office support company that provides virtual assistant services, specializing in accounting, mortgage processing, insurance, and e-commerce operations. With a consistent record of meeting deadlines and delivering high-quality work, 100% of reviews praise their reliability, proactive communication, and attention to detail. Their services have resulted in improved accuracy, efficiency, and reduced workload for clients across various industries. [Visit Website](https://thehour.co/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Detail-oriented Clients have consistently praised The Hour - Back Office and Virtual Assistant Services for their meticulous attention to detail. One client noted that their structured approach in CRM management ensured nothing was overlooked, significantly enhancing organization and effectiveness. Another highlighted their professionalism and thoroughness, emphasizing how the team's dedication and accuracy have streamlined operations. Overall, the sentiment regarding their detail-oriented nature is overwhelmingly positive, with no reported areas for improvement. - Architectural Design & CRM Consulting for Real Estate Co (5.0/5, Feb 14, 2025): Their attention to detail in CRM management ensured nothing slipped through the cracks. Additionally, their excellence with MS Excel, especially in tracking ongoing and completed tasks on a daily basis, has been a game-changer for us. Their structured approach keeps everything organized and the main reason of our satisfaction. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/352145) - Virtual Assistant Services for Insurance Company (5.0/5, May 29, 2026): The Hour - Back Office and Virtual Assistant Services’ professionalism, attention to detail, and dedication have been invaluable. They consistently take ownership of projects, communicate effectively, and are always willing to go the extra mile. Their work is thorough, reliable, and accurate. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/460818) #### Experience in 9 industries The Hour - Back Office and Virtual Assistant Services has demonstrated expertise across various industries including Insurance, Information Technology, Financial Services, eCommerce, Advertising & Marketing, and Business Services. Clients commend their reliability, responsiveness, and the ability to enhance operational efficiency, particularly in insurance-related tasks such as quoting and policy administration. Overall, feedback reflects a highly positive sentiment, with clients noting the provider's strong communication skills and adaptability, making them a suitable partner for firms seeking operational support. [Read All Reviews](https://clutch.co/profile/hour-back-office-virtual-assistant-services?verified=true#reviews) ##### Advertising & marketing Experience The Hour - Back Office and Virtual Assistant Services demonstrates notable expertise in the Advertising & Marketing sector, particularly in influencer marketing and data-driven strategies. Clients commend their accountability, efficiency, and responsiveness, which significantly enhance workflow optimization and CRM management. Positive feedback highlights measurable improvements in operational smoothness and timely project delivery, making them a strong candidate for businesses seeking reliable support in their marketing initiatives. - 1 review for advertising & marketing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - CRM Mgmt & Workflow Optimization for Digital Mktg Agency (5.0/5, Apr 20, 2026): The Hour - Back Office and Virtual Assistant Services provides CRM management and workflow optimization support for a digital marketing firm. They handle backend operations and data management. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/451502) ##### Pharmaceuticals Experience The Hour - Back Office and Virtual Assistant Services is highly regarded in the Pharmaceuticals industry, particularly for its expertise in life science recruitment. Clients appreciate their proactive approach, effective communication, and alignment with company values. The team's ability to deliver on time and within budget has been noted as a significant strength. Overall, the positive sentiment reflects their capacity to enhance operational efficiency and support the growth of businesses within the Pharmaceuticals sector. - 1 review for pharmaceuticals industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back Office Support for Life Sciences Recruiting Co (5.0/5, Jul 7, 2025): The Hour - Back Office and Virtual Assistant Services provides back office support for a life sciences recruiting company. The team has built a database of candidates and clients and supports outreach tasks. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/388046) ##### Human Resources Experience The Hour - Back Office and Virtual Assistant Services has received positive feedback from clients in the Human Resources sector, highlighting their expertise in recruitment and operational efficiency. Clients commend their responsiveness, project management skills, and ability to enhance candidate engagement through data-driven approaches. Their adaptability and strong communication foster a collaborative environment, making them a valuable partner for HR needs. Overall, potential clients in the HR industry can expect effective support tailored to their specific requirements. - 4 reviews for human resources industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Recruitment Services for Technical Recruitment Firm (5.0/5, Aug 8, 2022): The Hour was hired by a technical recruitment firm to source and recruit candidates to help them scale their end clients' teams.  They've helped build out and iterate on the client's recruitment processes. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/153150) - Operational & Customer Support for Human Resources Company (5.0/5, Apr 2, 2025): The Hour - Back Office and Virtual Assistant Services provides operational and end customer support for a human resources company. The team manages inquiries and assists with account setups and job postings. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/364451) - Staff Augmentation for Software Company (4.5/5, Jul 3, 2025): The Hour - Back Office and Virtual Assistant Services provides staff augmentation for an HCM software company. The team assists with project management, recruitment, administrative tasks, and reports. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/387150) - App Management & Support for HR Solutions Firm (5.0/5, Jul 6, 2025): The Hour - Back Office and Virtual Assistant Services provides email marketing services for an HR solutions firm. The team manages email campaigns, analyzes performance data, and optimizes outreach strategies. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/387735) ##### Real estate Experience The Hour - Back Office and Virtual Assistant Services has demonstrated expertise in the real estate sector through effective CRM management, graphic design, and project management. Clients praise their attention to detail, structured approach, and ability to enhance property visualization with high-quality floor plans and aerial maps. Overall, feedback reflects high satisfaction, with clients noting improved client follow-ups and engaging presentation materials. Their organized and responsive service model positions them as a reliable partner for real estate professionals seeking support. - 1 review for real estate industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Architectural Design & CRM Consulting for Real Estate Co (5.0/5, Feb 14, 2025): A real estate company has hired The Hour - Back Office and Virtual Assistant Services for CRM management and graphic and architectural design. The team has been responsible for designs like custom floor plans. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/352145) ##### Software Experience The Hour - Back Office and Virtual Assistant Services has received positive feedback from clients in the Software industry, highlighting their flexibility, professionalism, and effective collaboration. Clients appreciate their strategic approach to recruitment, focusing on aptitude and attitude, which has resulted in successful expansion of Customer Success teams. Their responsiveness and integration with tools like Office 365 and Zendesk enhance operational efficiency. Overall, they are seen as a reliable partner for companies seeking to enhance engagement and support in the Software sector. - 1 review for software industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO Services for AI -Sourcing Automation Platform (5.0/5, Aug 26, 2022): The Hour - Back Office and Virtual Assistant Services provides BPO services for an Ai-sourcing automation platform. They provide support to the client's customer success and platform engagement team. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/155699) ##### Business services Experience The Hour - Back Office and Virtual Assistant Services demonstrates strong expertise in bookkeeping and financial management, consistently delivering accurate and timely services. Clients appreciate the organized approach to accounts payable/receivable and the dedicated team structure, which includes quality control measures at no additional cost. Overall feedback highlights their responsive project management and budget-friendly pricing, making them a valuable partner for businesses seeking efficient financial support in the Business services industry. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Accounting for Business Services Firm (5.0/5, Mar 20, 2026): The Hour - Back Office and Virtual Assistant Services provides accounting services to a business services firm, including bookkeeping using QuickBooks, credit card reconciliations, and audit report preparation. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/444170) ##### Retail Experience The Hour - Back Office and Virtual Assistant Services demonstrates strong expertise in streamlining retail operations, particularly for supermarket chains. Clients appreciate their rapid invoice processing, organized financial record management, and reliable reporting, which enhance operational efficiency. The team's responsive communication and proactive management ensure timely project delivery without disruption. Overall, positive sentiment highlights their excellent value for cost and commitment to client satisfaction, making them a fitting choice for businesses in the retail sector. - 1 review for retail industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Supermarket Chain (5.0/5, Mar 18, 2026): The Hour - Back Office and Virtual Assistant Services provides virtual assistant services to a supermarket chain. The team manages invoice processing and supports inventory accounting. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/443768) ##### Financial services Experience Reviews from a financial services client highlight The Hour - Back Office and Virtual Assistant Services as a reliable partner for backend support and data management in the mortgage industry. Clients appreciate their adaptability to AI technology, timely project delivery, and responsiveness. Overall sentiment is positive, indicating that the company effectively enhances organizational processes and workflow efficiency, making them a suitable choice for businesses seeking support in financial services. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Backend Support for Financial Services Company (5.0/5, Apr 17, 2026): The Hour - Back Office and Virtual Assistant Services provides backend support to a financial services company. The team manages data, handles documentation, and coordinates workflow for mortgage processes. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/451009) ##### Information technology Experience The Hour - Back Office and Virtual Assistant Services has received positive feedback in the IT industry, particularly for its affordability and dedication to client support. Clients appreciate their ability to assist with back-office tasks and customer service, highlighting their flexibility and willingness to learn new tools. Overall, the sentiment is favorable, suggesting that potential clients in the Information Technology sector can expect reliable assistance and a commitment to service excellence. - 1 review for information technology industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for IT Company (5.0/5, May 14, 2026): The Hour - Back Office and Virtual Assistant Services provided virtual assistant services for an IT company. The team helped with day-to-day tasks and backend work like security reports. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/457257) ##### Insurance Experience The Hour - Back Office and Virtual Assistant Services demonstrates strong expertise in the Insurance industry, providing substantial backend support that enhances efficiency and client satisfaction. Clients commend their professionalism, reliability, and quick adaptability, noting significant improvements in workflow organization and task accuracy. Feedback highlights their impact in commercial and personal lines quoting, policy management, and client interactions, making them an excellent fit for insurance firms seeking to optimize operations and focus on growth. - 11 reviews for insurance industry - 11 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Insurance Agency (5.0/5, Jan 22, 2025): The Hour - Back Office and Virtual Assistant Services provides backend support for an insurance agency. The team quotes insurance, resolves account issues, and proactively reaches out to customers via email. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/345228) - Back Office & Customer Service Outsourcing for Insurance Co (5.0/5, Feb 11, 2025): The Hour - Back Office and Virtual Assistant Services has provided back-office support for an insurance company. The team has handled scheduling, data management, independent agent coordination, and data entry. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/351045) - Insurance Services & Brokers for Insurance Co (5.0/5, Feb 20, 2025): The Hour - Back Office and Virtual Assistant Services provides quoting assistance for an insurance company. The team handles data entry, quote comparisons, and follow-ups. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/353802) - Virtual Assistant Services for Insurance Company (5.0/5, Jul 1, 2025): The Hour - Back Office and Virtual Assistant Services provides virtual assistant services for an insurance company. The team handles payroll deductions, open enrollment, census uploading, and CRM data entry. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/386606) - Back-Office Outsourcing for Insurance Company (5.0/5, Jul 2, 2025): The Hour provides three virtual assistants for an insurance company. The team helps the client with daily back-office tasks, including quoting, issuing insurance certificates, and policy servicing. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/386971) - Insurance Services & Brokers for Insurance Company (5.0/5, Jul 8, 2025): The Hour - Back Office and Virtual Assistant Services provides ongoing staff augmentation services for an insurance company. The team works on various background administration projects. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/388476) - Back-Office Support for Insurance & Employee Benefits Firm (5.0/5, Mar 23, 2026): The Hour - Back Office and Virtual Assistant Services provides back-office support to an insurance and employee benefits firm. They manage the client's data, handle workflows, and offer operational support. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/444890) - Virtual Assistant Services for Insurance Agency (5.0/5, Mar 31, 2026): The Hour - Back Office and Virtual Assistant Services provides virtual assistant services for an insurance agency. The team handles insurance renewal processes and commercial and personal lines quoting. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/446972) - Back-Office Outsourcing for Insurance Company (5.0/5, May 13, 2026): The Hour - Back Office and Virtual Assistant Services provides back-office services for an insurance agency. The team handles backend support, policy administration, quoting, and customer success management. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/456889) - Back-Office Outsourcing for Insurance Brokerage (5.0/5, May 21, 2026): The Hour - Back Office and Virtual Assistant Services provides back-office support to an insurance brokerage. The team handles re-rating clients, calling carriers, uploading information, and other tasks. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/458978) - Virtual Assistant Services for Insurance Company (5.0/5, May 29, 2026): The Hour - Back Office and Virtual Assistant Services provides a virtual assistant to an insurance company. The team manages administrative tasks, supports daily operations, and assists with LinkedIn marketing. [Read Full Review](https://clutch.co/go-to-review/hour-back-office-virtual-assistant-services/460818) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently commend The Hour - Back Office and Virtual Assistant Services for their competitive pricing and exceptional value for money. A manager from Integrity Insurance noted that their pricing fit their budget while delivering significant business improvements. Similarly, the CTO of Harvest MSP emphasized the good value for cost and responsiveness of their team. Overall, feedback reflects a strong sentiment that The Hour offers reliable, efficient services at affordable rates, making them a solid choice for various operational needs. [Read All Reviews](https://clutch.co/profile/hour-back-office-virtual-assistant-services?verified=true#reviews) - $10,000 to $49,000 (10 reviews) - $50,000 to $199,999 (6 reviews) - Less than $10,000 (2 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 3 countries - Canada (4 projects) - Indonesia (1 projects) - United States (19 projects) This provider is fluent in 5 languages: - English - Spanish - Dutch - French - Hindi [View Reviews](https://clutch.co/profile/hour-back-office-virtual-assistant-services?verified=true#reviews) --- ### [Task Virtual](https://clutch.co/profile/task-virtual) #### 4.9 out of 5 star rating (54 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Kolkata, India #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 10% Call Center Services - 10% Data Annotation Services - 20% Sales Outsourcing - 20% Search Engine Optimization #### Company description Task Virtual is a company specializing in back office and telephonic support services, particularly in medical billing. Reviews indicate that they excel in delivering quality work promptly and have significantly increased customer acquisition, saving clients about 20 hours weekly and $200 monthly. Positive feedback is prevalent, though clients suggest more frequent updates. [Visit Website](https://www.taskvirtual.com/virtual-receptionist-services/?utm_source=clutch.co&utm_medium=referral&utm_campaign=call-centers-virtual-receptionist) #### Timely Overall sentiment regarding Timeliness in Task Virtual's project management is highly positive. Clients frequently noted that Task Virtual consistently delivered work on schedule and exhibited strong responsiveness to needs. For instance, one client commended their 'excellent project management' and timely delivery of tasks, while another highlighted their proactive communication and adherence to deadlines. This consistent performance contributed to improved client satisfaction and project outcomes across multiple engagements. - Customer Service Outsourcing for Cybersecurity Service Provider (5.0/5, Mar 15, 2025): They consistently met deadlines and proactively communicated with us to address any concerns or requirements. [Read Full Review](https://clutch.co/go-to-review/task-virtual/359911) - Back Office Outsourcing for Marketing Consultancy Firm (5.0/5, Mar 15, 2025): Task Virtual's project management was outstanding; they consistently delivered on deadlines and were always responsive, addressing our needs with efficiency and clarity. [Read Full Review](https://clutch.co/go-to-review/task-virtual/359903) - SEO Services for Financial Services Company (5.0/5, Sep 13, 2025): Their project management was excellent; they delivered tasks on schedule, maintained consistent communication, and quickly addressed any concerns. [Read Full Review](https://clutch.co/go-to-review/task-virtual/405599) - SEO Services for Pest Control Company (5.0/5, Dec 17, 2025): Task Virtual demonstrated excellent project management throughout our partnership. They consistently delivered work on time and were highly responsive to our needs, always making sure to address any questions or adjustments we had promptly. Communication was clear and efficient, and they kept us informed of progress with regular updates, ensuring that we were aligned on goals and milestones at all times. [Read Full Review](https://clutch.co/go-to-review/task-virtual/426043) #### 2 reviews mention Call Center Services Virtual Receptionist Support for Online GP Service 5.0/5 — Task Virtual provided virtual receptionist support for an online GP service. The team managed appointment scheduling, administrative data entry, patient record processing, and medical billing. - 1 of 2 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/task-virtual/466143) #### Experience in 9 industries Task Virtual has demonstrated strong expertise across various industries, including Information Technology, Consumer Products & Services, Financial Services, Education, and Advertising & Marketing. Clients commend their effective communication, operational efficiency, and tailored strategies that enhance workflows and customer interactions. Positive sentiments are particularly noted in healthcare, where they excelled in improving patient support, as well as in education and financial services for optimizing online presence. Overall, they offer significant impact in operational support and digital marketing across these sectors. [Read All Reviews](https://clutch.co/profile/task-virtual?verified=true#reviews) ##### Business services Experience Task Virtual has received positive feedback for their expertise and strengths in the Business services industry, particularly in providing effective virtual assistance for online training and marketing efforts. Clients appreciate their thorough knowledge, professionalism, and empathetic communication, highlighting their ability to enhance project outcomes and client engagement. Overall, the sentiment is highly favorable, suggesting that Task Virtual is a strong fit for businesses seeking reliable support in marketing and sales strategy. - 1 review for business services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Copywriting and Marketing for Online Courses (5.0/5, May 17, 2019): Task Virtual wrote sales descriptions for online courses and developed promotional strategies to convert prospects into clients. [Read Full Review](https://clutch.co/go-to-review/task-virtual/105373) ##### Arts, entertainment & music Experience Task Virtual demonstrates significant expertise in the Arts, entertainment & music industry, providing tailored market research and insights. Clients, such as Riverside Theatres, praised their excellent project management and data-driven analysis, which helped refine marketing strategies and identify new audience segments. The company's strong alignment with client values and high ratings indicate a reliable partner for organizations seeking to enhance their impact in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Market Research for Performing Arts Venue (5.0/5, Mar 11, 2025): Task Virtual conducted market research for a performing arts venue. The team conducted audience surveys, competitor analysis, and trend research. They also worked on a market analysis report. [Read Full Review](https://clutch.co/go-to-review/task-virtual/358669) ##### Information technology Experience Task Virtual demonstrates significant expertise in the Information Technology sector, particularly in cybersecurity support services. Clients commend their dedicated team for effectively enhancing customer service response times, resulting in improved customer satisfaction. Their proactive communication, timely project delivery, and thorough understanding of the cybersecurity landscape are notable strengths. Overall, client sentiment reflects a strong alignment of company values and a positive impact on operations, making Task Virtual a commendable choice for businesses in the IT industry. - 1 review for information technology industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Service Outsourcing for Cybersecurity Service Provider (5.0/5, Mar 15, 2025): Task Virtual provided customer service operations support for a cybersecurity service provider. The team provided 24/7 customer service via live chat, email, and phone, along with regular feedback reports. [Read Full Review](https://clutch.co/go-to-review/task-virtual/359911) ##### Advertising & marketing Experience Task Virtual demonstrates strong expertise in the Advertising & marketing sector, as evidenced by their ability to enhance client productivity through efficient back-office solutions. Clients praise their responsiveness, project management skills, and tailored services that align with specific industry needs. The positive sentiment reflects satisfaction with their impact on strategic brand development and overall client satisfaction, making Task Virtual a compelling choice for businesses seeking to optimize their marketing operations. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - BPO Services for Creative Design Agency (5.0/5, May 17, 2022): Task Virtual provides BPO services for a creative design agency. Their task includes handling customer calls, creating SMM posts, and conducting market research, among others. [Read Full Review](https://clutch.co/go-to-review/task-virtual/19313) - Back Office Outsourcing for Marketing Consultancy Firm (5.0/5, Mar 15, 2025): Task Virtual provided back office outsourcing services for a marketing consultancy. They handled administrative tasks, managed databases, assisted with project coordination, and organized marketing materials. [Read Full Review](https://clutch.co/go-to-review/task-virtual/359903) ##### Beauty & Cosmetics Experience Task Virtual has received positive feedback from clients in the Beauty & Cosmetics industry, highlighting their expertise in market research, content creation, and platform management. Clients commend their strong communication skills and dedication to collaboration, fostering a team-oriented environment. Notably, their ability to adapt to client needs and provide high-quality, visually appealing designs has significantly impacted business growth. Overall, Task Virtual is positioned as a reliable partner for companies in the Beauty & Cosmetics sector seeking to enhance their online presence. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - Unknown avg. project cost - Web Dev, Market Research & Graphic Design for Cosmetics Company (5.0/5, Feb 19, 2025): Task Virtual has built a website for a cosmetics company. They've also created content and course material and performed market research. [Read Full Review](https://clutch.co/go-to-review/task-virtual/353733) ##### IT Services Experience Task Virtual demonstrates strong expertise in providing IT services, particularly in research, data entry, and virtual assistance. Client feedback highlights their cost-effectiveness, accuracy, and impressive efficiency improvements of 70-80%. The provider's responsive communication and coordination skills contribute to a positive workflow experience. Given their strengths, Task Virtual appears to be a suitable partner for businesses seeking reliable IT service solutions. - 1 review for it services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Assistant for Coaching Company (5.0/5, Apr 28, 2022): Task Virtual provided a virtual assistant for a coaching company. The work entailed research, data entry, content creation, and social media activities.  [Read Full Review](https://clutch.co/go-to-review/task-virtual/16966) ##### Healthcare Experience Task Virtual has demonstrated significant expertise in providing back office services to healthcare clients, helping them save both time and money. Clients report a reduction of around 40 hours of administrative work monthly and cost savings between $7,000 and $8,500. Feedback highlights their competent service, strong customer support, and user-friendly interface, despite occasional delays in response times. Overall, Task Virtual is positioned as a valuable partner in enhancing operational efficiency within the healthcare sector. - 1 review for healthcare industry - $10,000 – $49,000 avg. project cost - Payroll, Data Entry, and Personnel Services for Healthcare Firm (4.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/task-virtual/145927) ##### Legal Experience Task Virtual has received positive feedback from legal industry clients, highlighting their efficiency in back office solutions, particularly in billing and medical billing services. Clients report significant time savings of approximately 20 hours a week and cost reductions of about $200 monthly. The firm is praised for delivering quality work promptly and providing valuable suggestions to enhance operational efficiency. Overall, Task Virtual demonstrates strong expertise and a positive impact on legal firms seeking reliable back office support. - 1 review for legal industry - Less than $10,000 avg. project cost - Medical Billing Assistance for Legal Company (4.5/5, Aug 18, 2017): [Read Full Review](https://clutch.co/go-to-review/task-virtual/138036) ##### Financial services Experience Task Virtual demonstrates strong expertise in the Financial services industry, particularly in SEO strategies tailored for financial modeling. Clients report significant improvements in website visibility and lead generation, reflecting the company’s effective approach to enhancing online presence. Their project management is praised for timely delivery and excellent communication. Overall, Task Virtual is well-suited for organizations seeking to bolster their digital strategies within the financial sector. - 1 review for financial services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - SEO Services for Financial Services Company (5.0/5, Sep 13, 2025): Task Virtual provided SEO services for a financial services company. The team handled keyword research, on-page optimization, backlink building, and performance tracking. They also provided progress reports. [Read Full Review](https://clutch.co/go-to-review/task-virtual/405599) ##### Consumer products & services Experience Task Virtual has demonstrated significant expertise in the Consumer products & services industry, particularly in enhancing online visibility for companies like PESTUK. Their comprehensive SEO strategies resulted in increased organic traffic and improved search rankings, showcasing their strengths in tailored solutions and project management. Clients appreciate their proactive approach, clear communication, and data-driven tactics, which foster long-term success. Overall, Task Virtual is well-suited for businesses seeking impactful digital marketing strategies in this sector. - 1 review for consumer products & services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - SEO Services for Pest Control Company (5.0/5, Dec 17, 2025): Task Virtual provides SEO services for a pest control company. The team conducts keyword research, performs on-page optimization, and builds links to increase the client's online visibility and traffic. [Read Full Review](https://clutch.co/go-to-review/task-virtual/426043) ##### Education Experience Task Virtual has received positive feedback from clients in the Education industry, highlighting their expertise in enhancing operational efficiency and customer support for educational technology and training providers. Clients reported improved customer satisfaction, effective management of online courses, and successful marketing strategies, resulting in substantial subscriber growth. Overall, the sentiment is highly favorable, emphasizing Task Virtual's ability to streamline operations and provide valuable support, making them a strong candidate for organizations seeking reliable partners in the Education sector. - 3 reviews for education industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Udemy Course Creation for Certification Training Firm (5.0/5, Mar 26, 2019): Task Virtual created online education courses via Udemy and currently manages an online platform. [Read Full Review](https://clutch.co/go-to-review/task-virtual/79233) - 24-hour Customer Service for Education Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/task-virtual/145872) - Virtual Assistant Services for EdTech Company (5.0/5, Mar 28, 2025): Task Virtual provided virtual assistants for an educational technology company. They managed customer inquiries, organized online training sessions, and streamlined internal communication. [Read Full Review](https://clutch.co/go-to-review/task-virtual/363545) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Task Virtual's competitive pricing and excellent value for money. One client noted, 'Pricing fit our budget' and emphasized 'good value for cost.' Another stated, 'Task Virtual delivered on everything they promised,' reflecting satisfaction with their investment. Overall, feedback indicates that Task Virtual's services not only meet client expectations but also contribute to significant cost savings, with some clients reporting reductions in operational costs and increased efficiency. [Read All Reviews](https://clutch.co/profile/task-virtual?verified=true#reviews) - Less than $10,000 (10 reviews) - $10,000 to $49,000 (3 reviews) - $50,000 to $199,999 (1 reviews) --- ### [Staybright Design Private Limited](https://clutch.co/profile/staybright-design-private) #### 5 out of 5 star rating (10 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Kolkata, India #### Services Provided - Allocation of Expertise by Percentage - 30% Call Center Services - 20% Customer Service Outsourcing - 15% Search Engine Optimization - 35% Web Development #### Company description Staybright Design Private Limited is a company specializing in Customer Support Services, including comprehensive call handling and telephonic support. With a focus on enhancing customer satisfaction, they have received overwhelmingly positive feedback, demonstrating excellent project management and responsiveness. Approximately 100% of reviewers commend their professionalism and commitment to customer care. [Visit Website](https://www.staybrightdesign.com?utm_source=clutch.co&utm_medium=referral) #### 1 review mentions Call Center Services Call Center Services for Precision Parts Manufacturing Co 5.0/5 — Staybright Design Private Limited provided customer support services for a precision parts company. The team handled customer inquiries, resolved technical issues, and managed complaints and feedback. - 1 of 1 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/staybright-design-private/338656) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Staybright Design Private Limited's competitive pricing and overall value for money. One client noted the 'good value for cost' in selecting them for customer support services, while another emphasized their 'pricing fit our budget.' Overall sentiment reflects satisfaction with the quality of service relative to costs, as clients reported significant improvements in engagement and customer satisfaction, validating the company's cost-effectiveness. [Read All Reviews](https://clutch.co/profile/staybright-design-private?verified=true#reviews) - $10,000 to $49,000 (3 reviews) - Less than $10,000 (1 reviews) #### Completed projects in 3 countries - France (1 projects) - Switzerland (1 projects) - England (2 projects) This provider is available in 6 time zones: - Middle East Time (MET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Australia Central Time (ACT) - Mountain Standard Time (MST) - New Zealand Standard Time (NST) This provider is fluent in 4 languages: - Bengali - English - Hindi - Urdu [View Reviews](https://clutch.co/profile/staybright-design-private?verified=true#reviews) #### 3 fixed price Call Center Services packages Inbound & Outbound Call Centre Support Trained, dedicated agents handling inbound customer support and outbound appointment setting and lead generation — so you capture every call and book more meetings without hiring in-house. Time-zone aligned for Australian, UK, and US clients, with CRM logging and reporting included. Scale from a single agent to a full 24/7 team --- ### [SureCall Contact Centers](https://clutch.co/profile/surecall-contact-centers) #### 4.8 out of 5 star rating (13 reviews) - $5,000+ minimum project size - $50 - $99 average hourly rate - 250 - 999 employees - Calgary, Canada #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 60% Call Center Services - 20% Customer Service Outsourcing #### Company description SureCall Contact Centers is a prominent provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Their reviews are overwhelmingly positive, with clients praising their efficiency, responsiveness, and proactive approach. Notably, 100% of reviewers commend their project management skills, and a significant portion highlights their ability to swiftly adapt to client needs and maintain high-quality service standards. [Visit Website](http://surecallcc.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 1 review mentions Virtual receptionist Virtual receptionist Experience SureCall Contact Centers receives overwhelmingly positive feedback for their virtual receptionist services, with 100% of reviewers expressing satisfaction. Clients appreciate their timely delivery and responsiveness, noting their impressive speed in service. Notably, one HR manager highlighted their effective management of messages, emphasizing that they have no areas for improvement. Overall, SureCall Contact Centers demonstrates expertise and reliability, making them a strong contender for businesses seeking virtual receptionist solutions. - 1 of 1 Virtual receptionist reviews is 5 stars - 1 new review for Virtual receptionist in past 6 months - Unknown avg. project cost [Read Most Recent Review](https://clutch.co/profile/surecall-contact-centers#review-423222) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients frequently commend SureCall Contact Centers for their competitive pricing and excellent value for money. For instance, a senior account executive noted that their decision to partner with SureCall was influenced by their pricing, which fit within budget constraints. Another client, a financial services director, highlighted the company's good value for cost. Overall, the sentiment reflects strong satisfaction with the company's cost-effectiveness, flexibility, and reliable service delivery. [Read All Reviews](https://clutch.co/profile/surecall-contact-centers?verified=true#reviews) - $10,000 to $49,000 (3 reviews) - Less than $10,000 (1 reviews) - $50,000 to $199,999 (1 reviews) #### Very responsive SureCall Contact Centers is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 2 countries - Canada (6 projects) - United States (4 projects) This provider is available in 4 time zones: - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) - Universal Coordinated Time (UTC) This provider is fluent in 3 languages: - English - French - Spanish [View Reviews](https://clutch.co/profile/surecall-contact-centers?verified=true#reviews) --- ### [Tasks Expert- A Virtual Assistant Company](https://clutch.co/profile/tasks-expert-virtual-assistant-company) #### 5 out of 5 star rating (38 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Kalyan, India #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 25% Call Center Services - 10% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Graphic Design - 10% Sales Outsourcing - 10% Web Design - 10% Web Development #### Company description Tasks Expert- A Virtual Assistant Company specializes in Call Center Services, providing Customer Support, Inbound and Outbound Call Handling, and Telephonic Support. With 100% positive feedback, clients highlight their exceptional project management, timely delivery, and personalized approach, with 80% noting their ability to enhance customer experience and satisfaction through tailored solutions. [Visit Website](https://tasksexpert.com) #### Reasonable pricing Tasks Expert- A Virtual Assistant Company has received positive feedback regarding its reasonable pricing, which aligns well with clients' budgets. One client specifically noted that the company's pricing was a significant factor in their decision to choose them, highlighting the good value for cost and flexibility in pricing options. Overall, the sentiment surrounding pricing is favorable, with clients appreciating the affordability and value provided by Tasks Expert- A Virtual Assistant Company. - AI Consulting for Medical Writing Services Company (5.0/5, Feb 20, 2024): What did you find most impressive or unique about this company? Pricing, flexible in terms of pricing (including unused hours roll-out). Hard workers. [Read Full Review](https://clutch.co/go-to-review/tasks-expert-virtual-assistant-company/270199) #### 2 reviews mention Call Center Services Customer Surveys & Market Research Calls for Mortgage Co 5.0/5 — Tasks Expert- A Virtual Assistant Company developed satisfaction surveys for a mortgage company. The team designed a multi-tier loyalty program to enhance client retention.  - 2 of 2 Call Center Services reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/tasks-expert-virtual-assistant-company/337045) #### Experience in 11 industries Tasks Expert- A Virtual Assistant Company has demonstrated strong capabilities across various industries including Financial Services, Healthcare, Hospitality, and Consumer Products. Clients consistently praise their attention to detail, responsiveness, and the ability to improve operational efficiency. In Financial Services, they are noted for enhancing lead generation and client communication. In Healthcare, their support significantly eased administrative burdens. Overall, feedback reflects a positive sentiment, indicating that they are particularly well-suited for clients seeking efficient administrative and operational support. [Read All Reviews](https://clutch.co/profile/tasks-expert-virtual-assistant-company?verified=true#reviews) ##### Financial services Experience Tasks Expert- A Virtual Assistant Company has received positive feedback from clients in the Financial services industry, highlighting their expertise in lead generation, client retention, and customer communication. Clients noted the company's strategic approach to outreach, resulting in enhanced lead quality and reduced sales cycles. Their responsiveness and attention to detail were commended, along with their ability to effectively integrate into clients' teams, ensuring high standards of professionalism and client satisfaction. Overall, they are well-regarded for delivering value and aligning with client goals. - 6 reviews for financial services industry - 5 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Lending Firm (4.5/5, Nov 2, 2022): Tasks Expert- A Virtual Assistant Company deploys two virtual assistants to help a lending company with basic internet research and data entry.  [Read Full Review](https://clutch.co/go-to-review/tasks-expert-virtual-assistant-company/164988) - Customer Surveys & Market Research Calls for Mortgage Co (5.0/5, Dec 12, 2024): Tasks Expert- A Virtual Assistant Company developed satisfaction surveys for a mortgage company. The team designed a multi-tier loyalty program to enhance client retention.  [Read Full Review](https://clutch.co/go-to-review/tasks-expert-virtual-assistant-company/337045) - Customer Service Outsourcing for Global Investment Firm (5.0/5, Dec 13, 2024): Tasks Expert- A Virtual Assistant Company provided customer support for a global investment firm. The team received and documented customer inquiries and forwarded complex complaints to financial advisors. [Read Full Review](https://clutch.co/go-to-review/tasks-expert-virtual-assistant-company/337478) - Web Design & Dev for Management Firm (5.0/5, Dec 19, 2024): Tasks Expert- A Virtual Assistant Company designed and developed a website for a management firm. The team ensured accessibility to different devices and compliance with security and accessibility standards. [Read Full Review](https://clutch.co/go-to-review/tasks-expert-virtual-assistant-company/338602) - Web Design for Financial Company (5.0/5, Dec 24, 2024): Tasks Expert- A Virtual Assistant Company designed and developed a website for a financial company. The website showcased showcased important community contributions, member testimonials, and success stories. [Read Full Review](https://clutch.co/go-to-review/tasks-expert-virtual-assistant-company/339590) - Appointment Setting & Lead Gen for Financial Solutions Co (5.0/5, Mar 13, 2025): Tasks Expert- A Virtual Assistant Company provided lead generation services for a financial solutions company. The team conducted market research to identify potential clients and created outreach campaigns. [Read Full Review](https://clutch.co/go-to-review/tasks-expert-virtual-assistant-company/359450) ##### Hospitality & leisure Experience Tasks Expert has demonstrated significant expertise in the Hospitality & Leisure industry, particularly in enhancing customer service and sales operations. Clients from prominent organizations like Radisson Hotel Group and Skyline Enterprises praised their innovative solutions, such as AI-driven chatbots and tailored marketing campaigns that improved guest engagement and reduced wait times. Overall, feedback indicates strong project management, responsiveness, and a unique capability to align with client values, making them a suitable partner for businesses seeking to elevate their customer experience. - 2 reviews for hospitality & leisure industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Sales Outsourcing for Tourism Operator (5.0/5, Dec 22, 2024): Tasks Expert- A Virtual Assistant Company provided sales outsourcing services for a tourism operator. The team designed campaigns for adventure tourism, showcasing New Zealand's cultural and natural appeal. [Read Full Review](https://clutch.co/go-to-review/tasks-expert-virtual-assistant-company/339273) - AI Chatbot Dev for Hotel Group (5.0/5, Mar 13, 2025): Tasks Expert- A Virtual Assistant Company developed a live AI-operated chatbot for a hotel group. The chatbot was linked to the client's CRM and PMS systems and could learn continuously to improve performance. [Read Full Review](https://clutch.co/go-to-review/tasks-expert-virtual-assistant-company/359441) ##### Legal Experience Tasks Expert has received positive feedback from clients in the Legal industry, highlighting their expertise in legal billing and seamless integration with accounting software. A partner from PGC Legal noted their reliability in managing billable hours and invoicing, leading to reduced discrepancies and improved cash flow. The team was praised for being organized and responsive, with a strong commitment to compliance and accuracy. Overall, their services are viewed as a valuable asset for law firms seeking to optimize financial processes. - 1 review for legal industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Finance & Accounting Outsourcing (FAO) for Law Firm (5.0/5, Mar 12, 2025): Tasks Expert- A Virtual Assistant Company prepared and managed legal invoices for a law firm. The team tracked billable hours, integrated eBilling software, and handled dispute resolution. [Read Full Review](https://clutch.co/go-to-review/tasks-expert-virtual-assistant-company/358890) ##### IT Services Experience Tasks Expert demonstrates significant expertise in the IT Services industry, particularly in bookkeeping and administrative support. Clients highlight their financial acumen, effective communication, and ability to streamline operations, resulting in measurable efficiency gains. The flexibility in service offerings and reasonable pricing further enhances their appeal. Overall, the feedback conveys a strong sentiment of satisfaction, indicating that potential clients can expect professionalism and impactful results tailored to their specific needs. - 2 reviews for it services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Marketing & Admin Support for Business Consulting Company (5.0/5, May 15, 2022): Tasks Expert- A Virtual Assistant Company supported a business consulting company’s marketing and administrative tasks. They handled social media management, SEO, and more. [Read Full Review](https://clutch.co/go-to-review/tasks-expert-virtual-assistant-company/19142) - Tax & Accounting Services for Bookkeeping Company (5.0/5, Sep 19, 2022): Tasks Expert- A Virtual Assistant Company provides accounting, bookkeeping, and tax services for a bookkeeping company. They give weekly reports on the client's profit margin, income statement, and cash flow. [Read Full Review](https://clutch.co/go-to-review/tasks-expert-virtual-assistant-company/158804) ##### Consumer products & services Experience Tasks Expert demonstrates strong expertise in the Consumer Products & Services industry, excelling in e-commerce logistics and responsive web design. Clients praise their proactive communication, timely delivery, and ability to enhance customer experiences, leading to improved satisfaction and engagement. Their tailored solutions have notably increased operational efficiency and sales conversions. Overall, the positive sentiment and impactful results position Tasks Expert as a valuable partner for businesses seeking to optimize their customer interactions and operational processes. - 2 reviews for consumer products & services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Website Development for Kitchen Solutions Company (5.0/5, Dec 10, 2024): Tasks Expert- A Virtual Assistant Company customized a kitchen solutions company's website to make it responsive on all devices. They updated the navigation and responsive elements and optimized the site speed. [Read Full Review](https://clutch.co/go-to-review/tasks-expert-virtual-assistant-company/336422) - Order Management & Logistics Support for Stationery Company (5.0/5, Mar 12, 2025): Tasks Expert- A Virtual Assistant Company provided a stationery company's order management and logistics support. The team implemented a tracking system that kept customers informed through email and SMS. [Read Full Review](https://clutch.co/go-to-review/tasks-expert-virtual-assistant-company/358878) ##### Wellness & Fitness Experience Tasks Expert has demonstrated expertise in supporting Wellness & Fitness clients, notably in social media management and administrative tasks. A client from the Ketamine and Wellness Clinic praised their timely delivery and budget-friendly pricing. While measurable outcomes were not specified, the company effectively organized emails and created social media graphics. Potential clients in the Wellness & Fitness sector may find this provider a suitable fit for enhancing their operational efficiency and online presence. - 1 review for wellness & fitness industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing & Graphic Design for Wellness Clinic (5.0/5, Feb 5, 2025): Tasks Expert- A Virtual Assistant Company works with a wellness clinic to organize their emails, perform light bookkeeping tasks, and create graphics for their social media posts. [Read Full Review](https://clutch.co/go-to-review/tasks-expert-virtual-assistant-company/349500) ##### Consumer Products Experience Tasks Expert demonstrates significant expertise in the Consumer Products industry, particularly in enhancing customer engagement for paint manufacturers like Resene. Clients commend their ability to transform complex technical content into accessible platforms, delivering impressive results such as increased user interaction and positive customer feedback. Their proactive communication and timely project management further reinforce their strengths, making them a suitable partner for businesses seeking to elevate customer experiences through innovative digital solutions. - 1 review for consumer products industry - 1 review is 5 stars - Unknown avg. project cost - Custom Software Dev & UX/UI Design for Paint Manufacturer (5.0/5, Dec 22, 2024): Tasks Expert- A Virtual Assistant Company built an online hub for a paint manufacturer. The team built tools, designed the platform's UX/UI, and created content aligned with the client's brand identity. [Read Full Review](https://clutch.co/go-to-review/tasks-expert-virtual-assistant-company/339250) ##### Advertising & marketing Experience Tasks Expert has received positive feedback from clients in the Advertising & Marketing sector, highlighting their expertise in market research and competitor analysis. Their thorough reports helped clients uncover new market segments and refine their unique selling propositions. Clients praised their responsiveness and dedication to delivering value, demonstrating a strong alignment with business objectives. Overall, Tasks Expert is positioned as a reliable partner for agencies seeking to enhance their brand communication strategies. - 1 review for advertising & marketing industry - 1 review is 5 stars - Unknown avg. project cost - Market Research for Creative Design Agency (5.0/5, Dec 10, 2024): Tasks Expert- A Virtual Assistant Company provided market research services for a creative design agency. The team conducted industry trends research, competitor SWOT analysis, and customer needs gap analysis. [Read Full Review](https://clutch.co/go-to-review/tasks-expert-virtual-assistant-company/336430) ##### Supply Chain, Logistics, and Transport Experience Clients in the Supply Chain, Logistics, and Transport industry commend Tasks Expert for their expertise in customs documentation and compliance. A CFO from a global logistics provider highlighted the company's role in reducing shipment delays and enhancing customer satisfaction through proactive guidance and tailored solutions. The team is praised for their adaptability, responsiveness, and ability to anticipate issues, fostering a collaborative partnership that aligns with long-term business goals. Overall, Tasks Expert is seen as a valuable resource for improving operational efficiency in the logistics sector. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Logistics Company (5.0/5, Nov 15, 2024): A global logistics provider hired Tasks Expert- A Virtual Assistant Company for call center services. The team created a dedicated support line for customs inquiries, trained staff, and managed customer calls. [Read Full Review](https://clutch.co/go-to-review/tasks-expert-virtual-assistant-company/331149) ##### Telecommunications Experience Tasks Expert has demonstrated strong expertise in the Telecommunications sector by providing multilingual support that significantly enhanced customer satisfaction and retention for their clients. Their proactive communication and organizational skills have been praised, underscoring their commitment to timely project delivery. By humanizing customer interactions and tailoring solutions to diverse cultural needs, they have fostered stronger brand loyalty. Overall, the feedback indicates a highly positive sentiment, suggesting that Tasks Expert is a valuable partner for Telecommunications companies seeking to improve customer engagement. - 1 review for telecommunications industry - 1 review is 5 stars - Unknown avg. project cost - Multiple Language Customer Service for Telecommunications Co (5.0/5, Oct 18, 2024): A telecommunications company hired Tasks Expert- A Virtual Assistant Company for customer service outsourcing. The team offered multiple-language support and translation services. [Read Full Review](https://clutch.co/go-to-review/tasks-expert-virtual-assistant-company/323605) ##### Real estate Experience Tasks Expert- A Virtual Assistant Company has demonstrated strong expertise in the real estate industry by successfully developing a comprehensive website for Wiseberry Real Estate. Their strengths include creating user-friendly platforms with features like virtual tours and effective communication tools, which have significantly improved client engagement and interaction between agents and clients. Overall, client feedback reflects satisfaction with the company's responsiveness and attention to detail, making them a reliable choice for real estate businesses seeking enhanced digital solutions. - 1 review for real estate industry - 1 review is 5 stars - Unknown avg. project cost - Web Dev & Design for Real Estate Co (5.0/5, Oct 1, 2024): Tasks Expert- A Virtual Assistant Company developed a website for a real estate company. The team worked on the website's UI and its features, including agent profiles, virtual tours, and property listings. [Read Full Review](https://clutch.co/go-to-review/tasks-expert-virtual-assistant-company/318915) ##### Business services Experience Tasks Expert has garnered positive feedback from clients in the Business services industry, particularly for their proficiency in handling administrative tasks. A CEO highlighted that their virtual assistant services saved their team eight hours daily, allowing a focus on core business activities. Clients value the company's ability to provide tailored service packages and effective communication through regular check-ins. Overall, the firm's expertise in streamlining operations and delivering quality solutions positions them as a strong candidate for businesses seeking administrative support. - 1 review for business services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant for Business Services Company (5.0/5, Aug 18, 2022): Tasks Expert- A Virtual Assistant Company provided a virtual assistant for a business services company. The work primarily focused on administrative tasks. [Read Full Review](https://clutch.co/go-to-review/tasks-expert-virtual-assistant-company/154608) ##### Consulting Experience Tasks Expert demonstrates strong expertise within the Consulting industry, providing valuable virtual assistant services that enhance client efficiency. Positive client feedback highlights their ability to create tailored graphics and manage workflows effectively, fostering collaboration. Their strengths lie in understanding client needs and delivering results that allow consultants to focus on core business growth. Overall, the company is recommended for those seeking reliable outsourcing solutions, although a more efficient project management tool is suggested for improved interaction. - 1 review for consulting industry - Unknown avg. project cost - Social Media Virtual Assistant for Consulting Company (4.5/5, Oct 23, 2021): Tasks Expert- A Virtual Assistant Company provided a social media virtual assistant for a consulting company. They were tasked mainly with creating and designing graphics for Instagram, Facebook, and Twitter. [Read Full Review](https://clutch.co/go-to-review/tasks-expert-virtual-assistant-company/44907) ##### Healthcare Experience The healthcare CEO praised Tasks Expert for their effective backend support, including data management and compliance assistance. They emphasized the provider's strong project management and consistent performance, which allowed the client to focus on core activities. The company's cultural alignment and cost-effectiveness further enhanced their suitability for healthcare projects. Overall, the sentiment is highly positive, indicating that Tasks Expert is a reliable partner for businesses in the healthcare sector. - 1 review for healthcare industry - 1 review is 5 stars - Unknown avg. project cost - Virtual Assistant Services for Children's Therapy Company (5.0/5, Dec 29, 2025): Tasks Expert- A Virtual Assistant Company provides ongoing virtual assistant services for a healthcare company. The team handles data input, data transferring, file compliance, and email executive support. [Read Full Review](https://clutch.co/go-to-review/tasks-expert-virtual-assistant-company/427653) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Tasks Expert- A Virtual Assistant Company for their exceptional value for money, noting flexible pricing that aligns with budgets. One client highlighted a $599 monthly investment yielding significant efficiency gains, while another emphasized the 'good value for cost' in lead generation efforts. Overall, feedback reflects a strong sentiment towards their cost-to-performance ratio, with many clients appreciating the professional, reliable service that allows them to focus on core business activities. [Read All Reviews](https://clutch.co/profile/tasks-expert-virtual-assistant-company?verified=true#reviews) - $10,000 to $49,000 (4 reviews) - Less than $10,000 (2 reviews) - $50,000 to $199,999 (2 reviews) - $200,000 to $999,999 (1 reviews) --- ### [LEX Reception](https://clutch.co/profile/lex-reception) #### 4.9 out of 5 star rating (32 reviews) - 250 - 999 employees #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 50% Call Center Services - 20% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description LEX Reception offers comprehensive Contact Center Services, specializing in Inbound Call Center and Customer Care Services for legal firms. The reviews highlight their ability to provide professional, empathetic, and 24/7 telephonic support. Approximately 90% of feedback is positive, emphasizing their proactive communication, script customization, and client satisfaction. Clients appreciate their seamless integration with existing systems and consistent call handling, with some recommending improvements in language options and app functionality. [Visit Website](https://www.lexreception.com/?utm_source=clutch&utm_medium=referral) #### 1 review mentions Virtual receptionist Virtual receptionist Experience LEX Reception has received predominantly positive feedback, with clients highlighting their expertise in providing timely, professional virtual receptionist services. Key strengths include responsive communication, friendly staff, and seamless integration with client management systems. Approximately 85% of reviewers noted improved client satisfaction and organized scheduling. While there are minor suggestions for enhancement, such as adding multilingual support, overall sentiment reflects significant positive impact on business operations and client relationships. - 1 of 1 Virtual receptionist reviews is 5 stars - Unknown avg. project cost [Read Most Recent Review](https://clutch.co/profile/lex-reception#review-410940) #### Experience in 3 industries LEX Reception has received overwhelmingly positive feedback across various sectors, primarily in the legal industry, including personal injury, criminal defense, immigration, and family law. Clients appreciate their 24/7 availability, customized call scripting, and integration capabilities with existing systems. Their strengths lie in enhancing client satisfaction and appointment scheduling, leading to increased client retention and business growth. Overall, the sentiment is highly favorable, suggesting that the provider is a strong fit for firms needing reliable, responsive, and professional communication support. [Read All Reviews](https://clutch.co/profile/lex-reception?verified=true#reviews) ##### Consulting Experience LexReception has received positive feedback from clients in the Consulting industry, highlighting their expertise in call management and customer service. Clients appreciate their technological capabilities, such as a user-friendly dashboard, and their adaptability to specific business needs. The 24/7 availability has significantly enhanced communication efficiency, contributing to increased sales opportunities. Overall, LexReception is recognized for its professionalism and prompt responsiveness, making it a strong candidate for businesses seeking reliable consulting support. - 1 review for consulting industry - 1 review is 5 stars - Less than $10,000 avg. project cost - 24/7 Call Answering & Routing for Management Consultancy (5.0/5, Mar 25, 2019): LexReception provides 24/7 call answering and routing services for a consulting firm. They answer after-hours calls and take messages or forward calls according to specified methods. [Read Full Review](https://clutch.co/go-to-review/lex-reception/78832) ##### IT Services Experience LEX Reception has garnered positive feedback within the IT Services industry, emphasizing their expertise in providing seamless call management solutions. Clients appreciate their professional representatives, who offer personalized service that enhances customer interactions. The company has demonstrated a significant impact on lead generation and conversion rates, with notable improvements reported by clients. Overall sentiment reflects satisfaction with their proactive communication and commitment to quality, making them a viable option for businesses seeking reliable call answering services. - 2 reviews for it services industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Contact Center Services for Multichannel Listing Software Company (5.0/5, Sep 18, 2018): LexReception provides around-the-clock call answering services, as well as pre-screening of inbound leads. [Read Full Review](https://clutch.co/go-to-review/lex-reception/123331) - Call Overflow Services for IT Support & Computer Repair Company (5.0/5, Oct 29, 2018): LexReception has been providing answering services, making appointments, and transferring calls. After getting to know the business, they also made recommendations on the most optimal, low-cost plan. [Read Full Review](https://clutch.co/go-to-review/lex-reception/140276) ##### Hospitality & leisure Experience LEX Reception has demonstrated significant expertise in the Hospitality & Leisure industry, particularly through its responsive call answering service tailored for travel agencies. Clients praise their proactive customer service, effective communication, and ability to adapt scripts to meet specific needs. The positive impact is evident, with increased phone leads and successful hiring of staff attributed to their support. Overall, LEX Reception is regarded as a reliable partner capable of enhancing operational efficiency in the Hospitality sector. - 1 review for hospitality & leisure industry - Less than $10,000 avg. project cost - Answering & Scheduling Services for Travel Agency (4.5/5, Oct 19, 2018): LexReception provides call answering services, including basic inbound lead questions. They also schedule appointments using an online calendar system. [Read Full Review](https://clutch.co/go-to-review/lex-reception/136503) ##### Legal Experience Lex Reception receives consistently positive feedback from legal professionals, highlighting their expertise in providing 24/7 answering services tailored to the legal industry. Clients commend their ability to handle complex inquiries, schedule appointments, and integrate seamlessly with law firm management software. The receptionists are noted for their professionalism and empathy, contributing to improved client satisfaction and retention. Overall, Lex Reception is regarded as a valuable partner for legal firms seeking reliable communication solutions. - 27 reviews for legal industry - 24 reviews are 5 stars - Less than $10,000 avg. project cost - Call Answering for Consumer Protection Law Firm (5.0/5, Aug 23, 2019): Helping to develop call scripts, LexReception provides remote receptionist services for a law firm. They answer and transfer calls as well as set appointments 24/7, sending information by e-mail.  [Read Full Review](https://clutch.co/go-to-review/lex-reception/31130) - 24/7 Answering Service for Family Law Firm (5.0/5, Aug 29, 2019): LexReception provides 24/7 phone reception services for a family law firm. They field client calls and send messages to lawyers in court or otherwise unavailable when calls come in. [Read Full Review](https://clutch.co/go-to-review/lex-reception/34696) - Phone Answering Service for Law Firm (5.0/5, Sep 6, 2019): LexReception provides offsite phone answering services for a law firm. They primarily handle after-hours calls, and forward transcripts as text messages. They also route important calls to mobile numbers. [Read Full Review](https://clutch.co/go-to-review/lex-reception/39452) - Virtual Receptionist Service for Law Firm (5.0/5, Sep 9, 2019): LexReception provides call answering services, including after-hours and high-volume periods. They also offer add-ons including appointment booking, message-access on the web, and email monitoring. [Read Full Review](https://clutch.co/go-to-review/lex-reception/40864) - Off-Hours Call Services for Legal Firm (5.0/5, Sep 16, 2019): LexReception set up after-hours call services for a legal firm. They're responsible for receiving potential client calls during non-business hours. [Read Full Review](https://clutch.co/go-to-review/lex-reception/46427) - Call Answering Services for Law Practice (5.0/5, Sep 16, 2019): LexReception provides 24/7 answering services for a law firm. They also take reservations for upcoming seminars. [Read Full Review](https://clutch.co/go-to-review/lex-reception/46484) - Answering Services for Boutique Law Firm (5.0/5, Sep 18, 2019): LexReception provided answering services for a boutique law firm. Their team answers calls when the office is closed and sends email recaps of calls. [Read Full Review](https://clutch.co/go-to-review/lex-reception/48102) - Reception Services for Criminal Defense Law Firm (5.0/5, Sep 23, 2019): LexReception provides phone-answering services for a criminal defense firm. They follow a pre-written script, accommodate customizations, and send emails with key information from the calls.  [Read Full Review](https://clutch.co/go-to-review/lex-reception/51148) - Personalized Scripting for Law Firm (4.5/5, Feb 3, 2021): A law firm partnered with LEX Reception in order to take charge of the business' phone lines and lead intake. This was meant to free up internal staff for other duties. [Read Full Review](https://clutch.co/go-to-review/lex-reception/55395) - Call Center Services for Small Law Firm (5.0/5, Feb 4, 2021): LEX Reception provides call center services to a small law firm. They manage the client's overflow calls. The team also answers calls during the evening and weekends.  [Read Full Review](https://clutch.co/go-to-review/lex-reception/57284) - Call Center Services for Law Firm (5.0/5, Feb 4, 2021): A law firm partnered with LEX Reception in order to act as a way for their clients to reach them whenever convenient. [Read Full Review](https://clutch.co/go-to-review/lex-reception/57579) - Answering Services for Attorney (5.0/5, Oct 11, 2019): LexReception provides 24-hour answering services for a solo practicing attorney. The team answers phone calls and records information to be sent by e-mail for a response. [Read Full Review](https://clutch.co/go-to-review/lex-reception/63437) - Answering Services for Family Law Practice (5.0/5, Feb 10, 2021): LEX Reception answers calls for a law practice, taking on overflow calls during the business day and off-hours calls. They aim to collect relevant information and pass it to the internal team. [Read Full Review](https://clutch.co/go-to-review/lex-reception/64259) - Call Answering Service for Boutique Law Firm (5.0/5, Oct 14, 2019): LexReception provided call answering services for a law firm. They handled incoming calls from new customers and developed custom intake scripts to direct callers.  [Read Full Review](https://clutch.co/go-to-review/lex-reception/64563) - Call Center Services for Law Firm (5.0/5, Apr 30, 2020): LEX Reception provided call center services for a law firm. The team was responsible for answering phones when the internal team was unavailable. [Read Full Review](https://clutch.co/go-to-review/lex-reception/74753) - Answering Service for Criminal Defense & Personal Injury Law Firm (5.0/5, Mar 22, 2019): LexReception provides ongoing, around-the-clock phone answering services. They support the business through answering calls, setting appointments, and gathering relevant information from callers. [Read Full Review](https://clutch.co/go-to-review/lex-reception/77699) - Answering Services for Real Estate Business Law Firm (4.5/5, Apr 8, 2019): Integrated into the client’s CMS, LexReception takes calls when in-house employees are unavailable and texts or emails the details. Questions and scripts are distinct for attorneys and new or current clients.  [Read Full Review](https://clutch.co/go-to-review/lex-reception/85664) - Answering Services for Boutique Law Firm (4.5/5, Apr 9, 2019): LexReception provides call answering services. [Read Full Review](https://clutch.co/go-to-review/lex-reception/86509) - Call Answering & Appointment Setting for Law Office (5.0/5, May 13, 2019): LexReception provides ongoing customer support for a growing law office. They answer calls, set up appointments, and input new client data. [Read Full Review](https://clutch.co/go-to-review/lex-reception/102492) - Phone Reception Service for Bankruptcy Law Firm (5.0/5, Dec 23, 2019): LexReception provides an after-hours call-answering service to a bankruptcy law firm. [Read Full Review](https://clutch.co/go-to-review/lex-reception/108642) - Live Answering & Appointment Setting for Attorney Consultancy (5.0/5, Sep 13, 2018): LexReception provides a 24-hour answering service for an array of third-party clients. Their staff can schedule appointments on the call. Bilingual operators are available to answer Spanish-speaking callers.   [Read Full Review](https://clutch.co/go-to-review/lex-reception/121679) - Answering Services for Criminal Defense Attorney (5.0/5, Sep 14, 2018): LexReception provides messaging services, reading provided scripts and taking thorough notes of incoming calls on a 24/7 basis. Notes are made instantly available for online review through an app. [Read Full Review](https://clutch.co/go-to-review/lex-reception/122227) - Handling Overflow & Off Hour Answering for Law Firm (5.0/5, Sep 20, 2018): LexReception provides reception services, handling overflow and off-hour phone calls on evenings and weekends. They answer calls live, follow a script, input the information, and notify the internal staff. [Read Full Review](https://clutch.co/go-to-review/lex-reception/124416) - Answering Services for Boutique Legal Firm (5.0/5, Dec 1, 2020): LEX Reception provides ongoing answering services for a boutique legal firm. The team helps with scheduling consultations and their primary objective is to respond to all the client's prospective customers. [Read Full Review](https://clutch.co/go-to-review/lex-reception/126805) - Off-hours Call Answering for Trial Attorney (5.0/5, Oct 9, 2018): LexReception provides after-hours receptionist services for a legal firm. Using a customized script, they take calls and pass the information via email. They also forward critical calls as necessary. [Read Full Review](https://clutch.co/go-to-review/lex-reception/131603) - Answering Services for Criminal Defense Law Firm (5.0/5, Oct 24, 2018): LexReception provides ongoing call answering services, using provided scripts to take messages and set appointments during and after business hours. [Read Full Review](https://clutch.co/go-to-review/lex-reception/138605) - Call Center Services for Immigration Law Firm (5.0/5, Oct 4, 2025): LEX Reception provides call center services for an immigration law firm. The team is responsible for responding to client calls, scheduling appointments, and collecting client intake information. [Read Full Review](https://clutch.co/go-to-review/lex-reception/410940) #### 4.9 out of 5.0 rating for cost What Clients Have Said Overall, client feedback on Lex Reception indicates a strong value for money, with many clients noting that the pricing aligns well with their budgets. For instance, one client highlighted that they found Lex Reception to be a cost-effective alternative to hiring a full-time receptionist, saving them significant overhead costs. Another client emphasized the excellent return on investment, stating that the services provided have resulted in increased client retention and satisfaction. The sentiment across reviews is overwhelmingly positive regarding the company's affordability and the quality of service received. [Read All Reviews](https://clutch.co/profile/lex-reception?verified=true#reviews) - Less than $10,000 (22 reviews) - $10,000 to $49,000 (4 reviews) #### Completed projects in 28 cities - Monroe, Louisiana (1 projects) - Baltimore, Maryland (1 projects) - Rockville, Maryland (1 projects) - Silver Spring, Maryland (1 projects) - St. Louis, Missouri (1 projects) - Lubbock, Texas (1 projects) - Mankato, Minnesota (1 projects) - Akron, Ohio (1 projects) - Anaheim, California (1 projects) - Los Angeles, California (1 projects) - Pasadena, California (1 projects) - Redlands, California (1 projects) - San Francisco, California (1 projects) - Denver, Colorado (1 projects) - Gilbert, Arizona (1 projects) - Phoenix, Arizona (2 projects) - Portland, Oregon (1 projects) - Vancouver, Washington (1 projects) - Newton, Massachusetts (1 projects) - Wakefield, Massachusetts (1 projects) - Worcester, Massachusetts (1 projects) - Charlottesville, Virginia (1 projects) - Manassas, Virginia (1 projects) - Virginia Beach, Virginia (1 projects) - Hillsborough, North Carolina (1 projects) - East Islip, New York (1 projects) - Gold River, California (1 projects) - Saint George, South Carolina (1 projects) This provider is available in 2 time zones: - Eastern Standard Time (EST) - Pacific Standard Time (PST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/lex-reception?verified=true#reviews) --- ### [Blue Valley Marketing](https://clutch.co/profile/blue-valley-marketing) #### 4.9 out of 5 star rating (16 reviews) - $5,000+ minimum project size - $25 - $49 average hourly rate - 250 - 999 employees - Home, KS #### Services Provided - Allocation of Expertise by Percentage - 35% Call Center Services - 40% Customer Service Outsourcing - 25% Sales Outsourcing #### Company description Blue Valley Marketing, a distinguished provider of Contact Center Services, excels in both inbound and outbound call center operations, telemarketing, and comprehensive customer support services. The company is consistently praised for its exceptional project management, responsiveness, and communication, with 100% of reviewers highlighting their professional delivery and commitment to customer satisfaction. Notably, Blue Valley Marketing has been instrumental in enhancing user experiences, reducing wait times, and improving customer satisfaction scores across diverse industries. [Visit Website](https://www.bluevalleymarketing.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Efficient Client feedback highlights Blue Valley Marketing's exceptional efficiency, noting their ability to accomplish project goals consistently and provide timely updates. One client emphasized that the turnaround on audit requests was 'could not be more efficient,' while another praised their 'excellent' communication and on-time deliverables. Overall, the sentiment reflects a strong confidence in Blue Valley's capabilities, with clients expressing satisfaction with their value, service, and responsiveness. - Customer Support Services for Restaurant Business (5.0/5, Sep 6, 2023): Firstly, our customer satisfaction ratings have soared higher, thanks to their responsive and knowledgeable agents who handle inquiries and reservations efficiently. Additionally, their data analytics and reporting have helped us optimize staffing levels, resulting in reduction of labor costs without compromising service quality. Blue Valley Marketing is one of, if not the most, responsive vendors I have ever worked with. I request return data files and they have always arrived by the date/time requested and quite often, even sooner than expected. [Read Full Review](https://clutch.co/go-to-review/blue-valley-marketing/230900) #### 11 reviews mention Call Center Services Telemarketing Services for B2B Media Company 5.0/5 — Blue Valley Marketing provides telemarketing services for a media company. The team works on projects to renew subscriptions and generate new leads. - 10 of 11 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/blue-valley-marketing/376783) #### Experience in 10 industries Blue Valley Marketing has received positive feedback across multiple industries, including Media, IT Services, Hospitality, Wellness & Fitness, Restaurants, and Software. Clients commend their expertise in lead generation, customer service, and project management, noting consistent improvements in metrics such as customer satisfaction and sales revenue. The overall sentiment is highly favorable, reinforcing their adaptability and strong communication skills, making them a suitable partner for clients in these sectors. [Read All Reviews](https://clutch.co/profile/blue-valley-marketing?verified=true#reviews) ##### Media Experience Blue Valley Marketing has received consistently positive feedback from clients in the Media industry, highlighting their expertise in telemarketing, lead generation, and subscriber management. Clients commend their exceptional project management and communication skills, noting timely delivery and responsiveness to needs. The company's ability to meet or exceed cost expectations and deliver quality results solidifies their reputation as a valuable partner for B2B media companies, making them a strong candidate for potential clients seeking reliable marketing services. - 4 reviews for media industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Audience Requalification for Agricultural Magazine (5.0/5, Jan 19, 2023): Blue Valley Marketing provides ongoing outreach for an agriculture magazine. They provide a detailed review of the narrative to be used and a projection of expected outcomes once underway. [Read Full Review](https://clutch.co/go-to-review/blue-valley-marketing/176831) - Subscriber & Prospect Outreach for B2B Media Company (5.0/5, Mar 17, 2023): Blue Valley Marketing was hired by a B2B media company to conduct outreach and help get subscribers for their print magazines. They called prospects and customers and recorded their updated contact information. [Read Full Review](https://clutch.co/go-to-review/blue-valley-marketing/188042) - Call Center Services for Business Consulting Company (4.5/5, Apr 11, 2023): Blue Valley Marketing provided call center services for a business consulting company. The goal was to source new magazine requesters to meet the client's circulation requirements. [Read Full Review](https://clutch.co/go-to-review/blue-valley-marketing/194052) - Telemarketing Services for B2B Media Company (5.0/5, May 23, 2025): Blue Valley Marketing provides telemarketing services for a media company. The team works on projects to renew subscriptions and generate new leads. [Read Full Review](https://clutch.co/go-to-review/blue-valley-marketing/376783) ##### Information technology Experience Blue Valley Marketing demonstrates strong expertise in the Information Technology sector, evidenced by a 20% increase in sales and a 60% rise in qualified leads for their client, IT Elite Inc. Clients praise their flexibility in adapting strategies to meet specific needs and highlight excellent project management that ensures timely delivery. With high ratings, competitive pricing, and a proven track record, Blue Valley Marketing is well-positioned to support businesses in achieving their IT goals. - 1 review for information technology industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Email Marketing for IT Services Company (5.0/5, Feb 28, 2024): To generate more sales leads, an IT services company has hired Blue Valley Marketing to create effective email campaigns. Their tasks also include market research and prospect database creation. [Read Full Review](https://clutch.co/go-to-review/blue-valley-marketing/271912) ##### IT Services Experience Blue Valley Marketing has received positive feedback for its expertise in IT services, particularly in outbound lead generation. Clients noted a substantial increase in qualified leads and sales revenue, highlighting the company's effective market research and tailored approach. Their strong project management and responsiveness to client needs were also commended, indicating a commitment to delivering results. Overall sentiment suggests that Blue Valley Marketing is a reliable partner for businesses seeking customized IT solutions. - 1 review for it services industry - 1 review is 5 stars - Unknown avg. project cost - Outbound Lead Generation for IT Services Company (5.0/5, Oct 18, 2023): Blue Valley Marketing provides outbound lead generation services to an IT services company. Their work has included market research, email marketing, and the creation of a database with qualified leads. [Read Full Review](https://clutch.co/go-to-review/blue-valley-marketing/242126) ##### Hospitality & leisure Experience Blue Valley Marketing has demonstrated strong expertise in the Hospitality & Leisure industry, particularly in establishing effective call center services for clients like Excalibur Hotel & Casino. Their timely delivery and responsive project management have been praised, contributing to improved guest experiences. Clients value their budget-friendly pricing and alignment with company values. Overall, the sentiment reflects satisfaction with their skilled team and dedication, making Blue Valley Marketing a reliable partner for hospitality projects. - 1 review for hospitality & leisure industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Sevices for Hotel (5.0/5, Oct 2, 2023): Blue Valley Marketing provided call center services for a hotel. The team was tasked with check-in and check-out assistance, accommodating guests, and providing them with hotel service information. [Read Full Review](https://clutch.co/go-to-review/blue-valley-marketing/237464) ##### Wellness & Fitness Experience Blue Valley Marketing has garnered positive feedback within the Wellness & Fitness industry for their exceptional customer service and responsiveness. Clients appreciate their expertise in managing call center operations, which has significantly improved customer satisfaction and reduced resolution times. Their commitment to effective communication and meeting deliverables has led to enhanced operational efficiency. Notably, clients recommend Blue Valley for their professionalism and ability to seamlessly integrate solutions, making them an excellent fit for businesses in the Wellness & Fitness sector. - 2 reviews for wellness & fitness industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for Consumer Services Company (5.0/5, Sep 7, 2023): Blue Valley Marketing provided call center services for a consumer services company. The team provided 24/7 support and inbound call center solutions. [Read Full Review](https://clutch.co/go-to-review/blue-valley-marketing/231201) - Call Center Services for Wellness & Fitness Company (5.0/5, Sep 11, 2023): Blue Valley Marketing provides inbound call center services for a wellness and fitness company. Their tasks involved responding to customer questions, setting up appointments, and addressing customer problems. [Read Full Review](https://clutch.co/go-to-review/blue-valley-marketing/231960) ##### Restaurants Experience Blue Valley Marketing has received highly positive feedback from clients in the Restaurants industry, particularly for their outstanding customer service and responsiveness. Clients have praised their ability to improve customer satisfaction, reduce wait times, and optimize staffing through effective data analytics. Their dedicated team has demonstrated a strong commitment to excellence, contributing to increased reservation bookings and revenue growth. Overall, their expertise makes them a valuable partner for restaurants seeking to enhance service quality and operational efficiency. - 1 review for restaurants industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support Services for Restaurant Business (5.0/5, Sep 6, 2023): A restaurant company hired Blue Valley Marketing to help them improve their customer service and reduce the wait times for orders. The team's work involved providing round-the-clock phone support services.  [Read Full Review](https://clutch.co/go-to-review/blue-valley-marketing/230900) ##### Software Experience Blue Valley Marketing has demonstrated significant expertise in the Software industry, particularly in enhancing customer support and user experience. Clients have praised their exceptional project management, timely deliverables, and responsiveness to specific needs. The company stands out for its ability to streamline customer inquiries and improve communication, resulting in measurable outcomes such as reduced response times and higher customer satisfaction. Overall, their strengths make them a suitable partner for businesses seeking efficient software development support. - 2 reviews for software industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for Software Development Company (5.0/5, Aug 23, 2023): A software development company hired Blue Valley Marketing for call center services. They took care of streamlined query resolution to enhance the client's customer experience for their users. [Read Full Review](https://clutch.co/go-to-review/blue-valley-marketing/227652) - Call Center Services for Software Dev Company (5.0/5, Sep 3, 2023): Blue Valley Marketing provided call center services for a software development company. The team was assigned to deliver insights, offer 24/7 support, and resolve customer queries [Read Full Review](https://clutch.co/go-to-review/blue-valley-marketing/230070) ##### Nonprofit Experience Blue Valley Marketing has received positive feedback from nonprofit clients, particularly for their expertise in subscriber renewal and lead generation. One client highlighted their responsiveness and commitment to timely project completion. The company's ability to acquire leads for advertising partners and facilitate engagement through webinars denotes a strong impact within the nonprofit industry. Overall, their passion and proactive approach make them a fitting choice for organizations seeking to enhance their marketing strategies. - 1 review for nonprofit industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Nonprofit (5.0/5, Apr 3, 2023): In efforts to gain more leads and magazine subscribers, a nonprofit has hired Blue Valley Marketing for their telemarketing services. The team is mainly in charge of calling existing and potential customers. [Read Full Review](https://clutch.co/go-to-review/blue-valley-marketing/192048) ##### Manufacturing Experience Blue Valley Marketing has demonstrated strong expertise in the Manufacturing industry, particularly in lead generation for custom product manufacturers. Clients appreciate their timely communication and ability to scale services effectively. Positive feedback highlights their value for cost and successful outcomes in increasing company awareness and generating leads. Overall, Blue Valley Marketing is positioned as a reliable partner for Manufacturing businesses seeking to enhance their market presence. - 1 review for manufacturing industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Lead Generation Services for Custom Products Manufacturer (5.0/5, Mar 21, 2023): Blue Valley Marketing provides lead generation services for a custom aquariums and cages company. The team makes outbound calls to prospective end customers and gives an introduction and a sales presentation. [Read Full Review](https://clutch.co/go-to-review/blue-valley-marketing/188831) ##### Publishing Experience Blue Valley Marketing demonstrates strong expertise in the Publishing industry, particularly in audience development for B2B magazines. Clients commend their comprehensive services, including telemarketing, data management, and reporting. One client highlighted their superior cost-efficiency and effective communication, leading to improved project outcomes. The positive sentiment reflects their ability to enhance workflow and deliver results, making them a valuable partner for businesses in the Publishing sector seeking reliable marketing solutions. - 1 review for publishing industry - $10,000 – $49,000 avg. project cost - Telemarketing for B2B Magazine (4.5/5, Jan 19, 2023): Blue Valley Marketing has been hired by a business media company to write scripts, do merge/purges, prep data files, and provide comprehensive reporting. They use BV for data appends and list rental. [Read Full Review](https://clutch.co/go-to-review/blue-valley-marketing/176966) #### Completed projects in 14 cities - Orlando, Florida (1 projects) - Sandy Springs, Georgia (1 projects) - Nashville, Tennessee (1 projects) - Chicago, Illinois (1 projects) - Grand Rapids, Michigan (1 projects) - Southfield, Michigan (1 projects) - Newark, New Jersey (1 projects) - New York City, New York (2 projects) - Cleveland, Ohio (1 projects) - Milwaukee, Wisconsin (1 projects) - Neenah, Wisconsin (1 projects) - Santa Clara, California (1 projects) - Fort Atkinson, Wisconsin (1 projects) - Las Vegas, New Mexico (1 projects) This provider is available in 1 time zone: - Central Standard Time (CST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/blue-valley-marketing?verified=true#reviews) --- ### [EverHelp](https://clutch.co/profile/everhelp) #### 5 out of 5 star rating (48 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Kyiv, Ukraine #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 15% Call Center Services - 65% Customer Service Outsourcing - 5% Sales Outsourcing #### Company description EverHelp is a customer service center specializing in contact center services such as inbound and outbound call handling, phone support, and customer care services. Across 100% of reviews, clients praised their strong project management, adaptability, and timely delivery. Approximately 80% highlighted their effective communication, and 60% noted their alignment with company values and culture fit. [Visit Website](https://www.ever-help.com/?utm_source=clutch&utm_medium=referral&utm_campaign=clutch_profile) #### Exceptional performance Client feedback highlights EverHelp's exceptional performance, particularly in project management and service delivery. One CMO praised their 'amazing management' and noted significant improvements in client satisfaction due to round-the-clock support. Another client commended their 'exceptional project management,' with timely and accurate execution of complex tasks. Overall, clients expressed high satisfaction, recommending EverHelp for its quality of support, responsiveness, and alignment with company values. - HR Outsourcing & IT Support for Music Booking Agency (5.0/5, Sep 3, 2025): Everhelp's project management has been exceptional. They maintained clear and timely communication, often checking in to ensure our needs were met. Every deliverable was handled on time, and they provided a true white-glove experience. Their responsiveness and ability to adapt to our feedback made the collaboration smooth and highly effective. [Read Full Review](https://clutch.co/go-to-review/everhelp/403009) #### 6 reviews mention Call Center Services Back Office Outsourcing for Email API Solutions Company 5.0/5 — EverHelp was hired to manage the email and chat customer communication of an email API solutions company. The team was responsible for gathering requirements, developing strategies, providing customer support, and integrating systems. - 6 of 6 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/everhelp/295091) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently commend EverHelp for their competitive pricing and strong value for money. Many reviews highlight how their budget-friendly services effectively enhanced operational efficiency and customer satisfaction. For instance, an operations manager noted, "Pricing fit our budget" while another remarked on their "good value for cost." Overall, sentiment surrounding their cost-effectiveness is positive, with clients appreciating the balance between affordability and quality service. [Read All Reviews](https://clutch.co/profile/everhelp?verified=true#reviews) - $10,000 to $49,000 (13 reviews) - Less than $10,000 (5 reviews) - $50,000 to $199,999 (2 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 12 countries - Canada (1 projects) - Cyprus (1 projects) - Czech Republic (2 projects) - Germany (2 projects) - India (1 projects) - Italy (1 projects) - Poland (1 projects) - Spain (1 projects) - Ukraine (5 projects) - United States (10 projects) - Scotland (1 projects) - England (2 projects) This provider is available in 38 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 22 languages: - Bulgarian - Croatian - Czech - Danish - Dutch - English - Estonian - Finnish - French - German - Hungarian - Italian - Polish - Portuguese - Romanian - Slovakian - Spanish - Swedish - Ukrainian - Serbian - Georgian - Slovenian [View Reviews](https://clutch.co/profile/everhelp?verified=true#reviews) --- ### [LTVplus](https://clutch.co/profile/ltvplus) #### 4.9 out of 5 star rating (8 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees #### Services Provided - Allocation of Expertise by Percentage - 5% AI Consulting - 10% Back Office Outsourcing - 25% Call Center Services - 55% Customer Service Outsourcing - 5% Staffing #### Company description LTVplus is a company specializing in Customer Support Services, offering solutions such as Contact Center Services, Phone Support, and Customer Care Services. Reviews highlight their exceptional responsiveness and effective project management, with 100% of reviewers noting impressive engagement and support. However, some suggest improvement in team member fit and ongoing training. [Visit Website](https://www.ltvplus.com/pricing/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Innovative Clients express a strong sentiment of innovation regarding LTVplus, particularly highlighting their adaptability to change and proficiency in leveraging emerging technologies. One client noted their 'ability to adapt to change and keep up with emerging technologies' as impressive. Overall, the feedback reflects a positive perception of the company's innovative approach, contributing to significant increases in customer satisfaction and retention. - Customer Support for Dog Food Manufacturer & Distributor (5.0/5, Aug 3, 2023): The company's ability to adapt to change and keep up with emerging technologies was most impressive. Their innovative approach ensured that they could meet our evolving needs effectively. This adaptability was a key factor in choosing them for our project. [Read Full Review](https://clutch.co/go-to-review/ltvplus/222512) #### 3 reviews mention Call Center Services Customer Support for Dog Food Manufacturer & Distributor 5.0/5 — LTVplus provides around-the-clock customer support for a dog food manufacturer and distributor. The goal is to improve the client's customer satisfaction and retention.  - 2 of 3 Call Center Services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/ltvplus/222512) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently commend LTVplus for their competitive pricing and exceptional value for money. For instance, one customer highlighted that the pricing fit their budget while also providing great value for the cost. Another client noted the company's ability to deliver quality service at a budget-friendly rate. Overall, the sentiment reflects satisfaction with the cost-effectiveness of LTVplus's services, with multiple clients expressing that the value received far exceeds expectations. [Read All Reviews](https://clutch.co/profile/ltvplus?verified=true#reviews) - $50,000 to $199,999 (2 reviews) - $10,000 to $49,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 6 cities - Miami, Florida (1 projects) - Rockville, Maryland (1 projects) - Greenville, South Carolina (1 projects) - Los Angeles, California (1 projects) - Pittsburgh, Pennsylvania (1 projects) - Richmond, Virginia (1 projects) This provider is available in 20 time zones: - Middle East Time (MET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Arabia Standard Time (AST) - Central African Time (CAT) - Israel Daylight Time (IDT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Singapore Standard Time (SGT) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) This provider is fluent in 16 languages: - Arabic - Cantonese - Dutch - English - Filipino - French - German - Italian - Japanese - Mandarin - Polish - Serbian - Spanish - Turkish - Ukrainian - Yoruba [View Reviews](https://clutch.co/profile/ltvplus?verified=true#reviews) --- ### [AnswerFirst](https://clutch.co/profile/answerfirst) #### 4.2 out of 5 star rating (24 reviews) - 250 - 999 employees - Tampa, FL #### Services Provided - Allocation of Expertise by Percentage - 60% Call Center Services - 40% Customer Service Outsourcing #### Company description AnswerFirst is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. The reviews indicate that 100% of feedback highlights their reliability, efficiency, and cost-effectiveness. However, some feedback suggests potential improvement in customer interaction quality, with roughly 25% mentioning this aspect. Overall, clients appreciate their ability to save time and money while offering dependable telephonic support. [Visit Website](https://answerfirst.com/?utm_source=clutch.co&utm_medium=referral) #### Accessible Clients express a highly positive sentiment regarding the accessibility of the service provider. They appreciate their reliability, noting, 'They are always there when we need it,' which underscores their commitment to being available for customer inquiries. Additionally, clients value the affordability of the services, indicating a strong alignment with their needs. Overall, feedback reflects satisfaction with the provider's responsiveness and ability to manage customer communications effectively. - Answering Services for Small Manufacturing Company (4.0/5, Aug 12, 2017): They are always there when we need it and it's affordable. This accessibility ensures that our customers can leave their messages, allowing us to promptly return their calls. Their consistent availability has been a significant advantage in our operations. [Read Full Review](https://clutch.co/go-to-review/answerfirst/136724) #### 24 reviews mention Call Center Services Innovative and Reliable Answering Service for Hospitality Industry 5.0/5 — - 7 of 24 Call Center Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/answerfirst/118742) #### Very responsive AnswerFirst is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 24 cities - Port Saint Lucie, Florida (1 projects) - Fort Worth, Texas (1 projects) - Chicago, Illinois (1 projects) - Indianapolis, Indiana (1 projects) - Bay Shore, New York (1 projects) - Columbus, Ohio (1 projects) - Youngstown, Ohio (1 projects) - Clovis, California (1 projects) - Hayward, California (1 projects) - Denver, Colorado (1 projects) - Las Vegas, Nevada (1 projects) - Tempe, Arizona (1 projects) - Chester, Virginia (1 projects) - Chipley, Florida (1 projects) - Franklin, North Carolina (1 projects) - Loveland, Ohio (1 projects) - Clifton Heights, Pennsylvania (1 projects) - DuBois, Pennsylvania (1 projects) - Branford, Florida (1 projects) - Brick, New Jersey (1 projects) - Flanders, New Jersey (1 projects) - Fort Plain, New York (1 projects) - Montpelier, Idaho (1 projects) - Aldie, Virginia (1 projects) [View Reviews](https://clutch.co/profile/answerfirst?verified=true#reviews) --- ### [24H Virtual](https://clutch.co/profile/24h-virtual) #### 5 out of 5 star rating (13 reviews) - 50 - 249 employees - Toronto, Canada #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 50% Call Center Services - 20% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description 24H Virtual is a company specializing in Contact Center Services, offering comprehensive Inbound Call Center and Customer Support Services. Overall feedback from their reviews is overwhelmingly positive, with approximately 90% of clients praising their professionalism, responsiveness, and ability to scale call-answering services. Notably, about 80% of reviewers highlight their exceptional project management and personalized customer care. [Visit Website](https://24hvirtual.com/clutch-virtual-receptionist/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Transparent Clients have expressed high satisfaction with 24H Virtual's transparency throughout their collaboration. One client noted that the team effectively relayed sensitive messages, allowing for thoughtful client interactions. The managing director appreciated the team's ability to screen calls, which provided internal staff the freedom to manage their time better. Overall, feedback indicates that 24H Virtual fosters an environment of openness, which enhances the client experience and builds trust. - Virtual Receptionist Services for Accounting Company (5.0/5, Mar 12, 2021): I’ve been quite happy with their services from the get-go and they work in a flexible and timely fashion. At times, I’ve wanted to add some things to the services they provide and the team has been able to do that while also offering some suggestions. Be transparent and truthful about your story. Our CPAs here appreciate the fact that 24H Virtual screens the calls and gives them the opportunity to call back to third-party customers. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/95455) #### Experience in 8 industries 24H Virtual demonstrates strong expertise across various industries, including legal, financial services, real estate, hospitality, and wellness. Clients praise their responsive communication, project management, and the ability to enhance service quality and efficiency. Overall sentiment is positive, with particular strengths in customer service and call handling. They are well-suited for businesses needing 24/7 customer support, administrative assistance, and tailored service solutions, making them a versatile partner for diverse sectors. [Read All Reviews](https://clutch.co/profile/24h-virtual?verified=true#reviews) ##### Legal Experience 24H Virtual has garnered positive feedback from the legal industry, particularly for their expertise in handling call-answering services. Clients appreciate their responsive and communicative approach, which aids in scaling operations efficiently. One legal director noted significant improvements in service delivery and reduced stress, emphasizing the importance of their personable attention. Overall, the sentiment reflects satisfaction with their ability to enhance operational efficiency and client relations within the legal sector. - 1 review for legal industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Answering Support for Law Firm (5.0/5, Feb 24, 2022): A law firm backend service hired 24H Virtual to provide call answering services. They trained a team of receptionists to answer calls from the client's customers and its management and technical aspects. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/1229) ##### Other Industry Experience 24H Virtual has demonstrated substantial expertise in the Other Industry through tailored solutions for businesses like appliance repair and cleaning services. Clients praise their responsive communication, punctual project delivery, and effective branding and web development efforts. Significant improvements in customer conversion rates and overall satisfaction highlight their impact. Their personalized approach, especially direct owner involvement, enhances collaboration. Potential clients in the Other Industry can expect reliable support and a commitment to continuous improvement. - 2 reviews for other industry industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for Appliance Repair Company (5.0/5, Feb 23, 2022): 24H Virtual provides ongoing call center services for an appliance repair company. Their main tasks are to answer incoming customer calls and respond to emails on a 24/7 basis. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/1170) - Web Dev, Content Mktg & Branding for Cleaning Company (5.0/5, Oct 19, 2021): 24H Virtual built and designed a cleaning company's website. They also managed the client's branding and content marketing strategies. Two people participated in the month-long project. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/40996) ##### Financial services Experience 24H Virtual has garnered positive feedback in the Financial services industry, particularly for their professionalism and responsiveness. The CEO of a fractional CFO service praised their effectiveness in managing calls and setting appointments, leading to reduced phone traffic for his team. Their willingness to engage in smaller projects and provide dedicated support has been highlighted as a strength, indicating a partner-like approach that resonates well with clients seeking reliable assistance in the financial sector. - 2 reviews for financial services industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Virtual Assistance for Community Credit Union (5.0/5, Jan 11, 2022): 24H Virtual contributed to the success of The North Pole Connection, a Christmas project where they would answer the phone and pretend to be an elf. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/8339) - Call Center Support for Financial Services Company (5.0/5, Apr 6, 2021): 24H Virtual offers call center support, answering calls during the day and scheduling appointments with prospective leads.  [Read Full Review](https://clutch.co/go-to-review/24h-virtual/118509) ##### Business services Experience 24H Virtual demonstrates significant expertise in the Business services industry, providing responsive and tailored virtual assistance to clients. Their strengths include effective communication, 24/7 availability, and the ability to handle sensitive situations with empathy and professionalism. Clients report measurable improvements in operational efficiency and customer relations, underpinning their positive overall sentiment. As a trusted partner, 24H Virtual is well-suited for businesses seeking reliable support in managing administrative tasks and client communications. - 2 reviews for business services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Virtual Solutions Provider (5.0/5, Dec 9, 2021): 24H Virtual is assisting a virtual solutions provider with their admin work and receptionist calls. The client expects them to screen calls, answer FAQs, manage their emails, and more in a 24-hour basis. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/6473) - Virtual Receptionist Services for Accounting Company (5.0/5, Mar 12, 2021): 24H Virtual provides ongoing virtual assistance support to an accounting firm with the goal of generating warm leads. They keep track of calls, listen to customer's inquiries, and redirect calls when needed. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/95455) ##### Real estate Experience 24H Virtual demonstrates strong expertise in the real estate sector, providing reliable call handling and appointment management that enhances operational efficiency for clients. Feedback highlights their professionalism, flexibility, and ability to adapt to specific needs. Clients appreciate the quality of service and effective communication, which fosters long-term partnerships. Overall sentiment is positive, making 24H Virtual a suitable choice for real estate businesses seeking dedicated support in managing client interactions. - 3 reviews for real estate industry - 2 reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost - Staff Augmentation for Real Estate Company (5.0/5, Oct 1, 2021): 24H Virtual has provided staff augmentation services for a real estate company. The team manages the client's customer inquiries. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/147402) - Call Center Services for Real Estate Home Inspection Company (4.5/5, May 13, 2021): 24H Virtual provides call center services for a home inspection business. Their tasks include managing the client’s appointments and calls using scheduling software. They serve as the company’s reception staff.  [Read Full Review](https://clutch.co/go-to-review/24h-virtual/147748) - Virtual Receptionist for Real Estate Company (5.0/5, Oct 4, 2021): 24H Virtual has provided virtual receptionists for a real estate company. The team has been working with the client for twelve hours a day, forwarding calls based on the criteria given to them. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/148064) ##### Hospitality & leisure Experience 24H Virtual has proven to be a strong partner for businesses in the Hospitality & Leisure industry, particularly in enhancing online presence and functionality. Clients commend their thorough processes, efficient communication, and user-friendly website design, which has successfully attracted more inquiries from property owners and guests. Their expertise in understanding industry needs and delivering tailored solutions results in positive client experiences, making them a commendable choice for companies seeking to improve their digital services. - 1 review for hospitality & leisure industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Website Design for Airbnb Property Management Company (5.0/5, Oct 4, 2021): In need of website designs, an Airbnb property management company hired 24H Virtual. They built a user-friendly website, enabling guests, hosts, and property owners to access more options and review services.  [Read Full Review](https://clutch.co/go-to-review/24h-virtual/147960) ##### Wellness & Fitness Experience 24H Virtual has received positive feedback from clients in the Wellness & Fitness industry, highlighting their expertise in customer service management. Their proactive approach and seamless integration into existing workflows have notably improved client interactions and eased administrative burdens. Clients appreciate their dedication and responsiveness, recognizing them as a partner invested in mutual growth rather than just a service provider. Overall, 24H Virtual is well-regarded for enhancing customer relations within the Wellness & Fitness sector. - 1 review for wellness & fitness industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Service for Nonprofit Health Organization (5.0/5, Mar 25, 2021): 24H Virtual provides ongoing customer support for a nonprofit health organization. They answer calls from potential third party clients asking for educational information, health services, or product order. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/108324) ##### Transportation Experience 24H Virtual demonstrates strong expertise in the Transportation industry, particularly in providing flexible and professional call center services. Clients praise their ability to manage increased call volumes, ensuring live support during all operating hours. The dedicated team is well-trained on specific processes, resulting in seamless customer interactions. Overall, the feedback reflects a positive sentiment, highlighting their responsiveness and commitment to client needs, making them a suitable partner for businesses seeking reliable support in the Transportation sector. - 1 review for transportation industry - 1 review is 5 stars - Less than $10,000 avg. project cost - After Hours Call Center Support for Logistics & Supply Chain (5.0/5, Mar 2, 2021): A logistics and supply chain company hired 24H Virtual to provide ongoing after-hours call center support. The team also handles weekends and holiday phone inquiries for the client. [Read Full Review](https://clutch.co/go-to-review/24h-virtual/83848) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients of 24H Virtual express high satisfaction regarding the company's value for money. For instance, one client noted a monthly investment of $1,100 resulted in significant time savings and reduced stress, emphasizing the invaluable service provided. Another client highlighted an investment of approximately $8,000, which led to improved conversion rates and effective customer support. Overall, feedback indicates that 24H Virtual delivers exceptional service quality at competitive prices, making them a worthwhile investment for various businesses. [Read All Reviews](https://clutch.co/profile/24h-virtual?verified=true#reviews) - Less than $10,000 (10 reviews) - $10,000 to $49,000 (1 reviews) - $50,000 to $199,999 (1 reviews) - $10,000,000 + (1 reviews) #### Completed projects in 2 countries - Canada (10 projects) - United States (3 projects) [View Reviews](https://clutch.co/profile/24h-virtual?verified=true#reviews) --- ### [AnswerForce](https://clutch.co/profile/answerforce) #### 4.4 out of 5 star rating (18 reviews) - 1,000 - 9,999 employees - Edinburgh, Scotland #### Services Provided - Allocation of Expertise by Percentage - 70% Call Center Services - 30% Customer Service Outsourcing #### Company description AnswerForce is a Contact Center Services provider specializing in Customer Support and Call Handling. Their reviews are predominantly positive, with 90% of reviewers highlighting their professionalism and responsive customer service. Clients commend AnswerForce's script customization and adaptability in managing complex call handling needs, though one review mentioned challenges in communication and billing. Overall, AnswerForce is praised for its excellent Customer Service Center capabilities. [Visit Website](https://www.answerforce.com/virtual-receptionist/?utm_source=clutch&utm_medium=paid&utm_campaign=virtual_receptionist) #### Results-oriented The feedback regarding AnswerForce's results-oriented approach is overwhelmingly positive. Clients have noted that the service ensures no calls go unanswered, significantly improving staff efficiency by approximately 10%. One client highlighted the seamless integration with Slack, stating that it enhanced their incident handling. Another emphasized the company's customer-focused attitude, delivering clear, concise solutions that effectively addressed high call volumes and after-hours needs, resulting in no missed SLAs. - Answering Services for IT Services Firm (5.0/5, Nov 16, 2020): We never miss a call or have one go to voicemail. My staff get a full message with a Simple Slack integration which makes them much more efficient in recording and handling incidents. I estimate that staff efficiency improvement at around 10%. You can't put a value on good customer service. They solved my challenge of handling high or peak call volume times as well as enabled a much broader after hours on-call solution for my team via answering and Slack integration. We no longer miss SLA's. [Read Full Review](https://clutch.co/go-to-review/answerforce/114784) #### 14 reviews mention Call Center Services Answering Service for Telecommunications Company 5.0/5 — AnswerForce provided inbound call services for a telecommunications company. The team answers calls, transferring them to a sales representative or the company owner. - 9 of 14 Call Center Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/answerforce/70937) #### Experience in 10 industries AnswerForce has received positive feedback across various industries, including Energy & Natural Resources, Financial Services, Education, IT Services, and Retail. Clients commend their responsiveness, professional call management, and ability to customize scripts effectively. The overall sentiment is highly favorable in sectors like Energy and Financial Services, where seamless service integration and improved customer communication were highlighted. Educational institutions also appreciate their efficient inbound client management. Potential clients in these industries may find AnswerForce a suitable partner for enhancing customer interaction. [Read All Reviews](https://clutch.co/profile/answerforce?verified=true#reviews) ##### Energy & natural resources Experience AnswerForce has demonstrated considerable expertise in the Energy & natural resources industry, particularly in providing seamless call answering services for oil and gas companies. Clients have praised their ability to customize complex scripts and maintain high professionalism in communication. The company's responsiveness and adaptability to specific client needs have contributed positively to operational efficiency, leading to enhanced customer interactions. Overall, AnswerForce is well-regarded for delivering comprehensive service solutions that align with the demands of the industry. - 1 review for energy & natural resources industry - 1 review is 5 stars - Unknown avg. project cost - Answering Service for Oil & Gas Service Company (5.0/5, Aug 23, 2021): AnswerForce serves as the answering service team across several locations for an oil and gas service company. The team handles incoming calls on a 24/7 basis. [Read Full Review](https://clutch.co/go-to-review/answerforce/114682) ##### Financial services Experience AnswerForce is recognized for its exceptional responsiveness and personalized service in the Financial services industry, particularly in online payment solutions for government entities. Clients appreciate the 24/7 support provided to users, highlighting the expertise in crafting effective communication scripts tailored to specific business needs. The company's ability to adapt to client feedback and project demands reinforces its strong reputation, making it a reliable choice for businesses seeking dedicated customer service solutions. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Government Payment Portal (5.0/5, Mar 30, 2021): AnswerForce provides after-hours phone answering services for an online payment portal. The team follows a script and helps callers complete their payments successfully. [Read Full Review](https://clutch.co/go-to-review/answerforce/112624) ##### Consulting Experience AnswerForce demonstrates strong expertise in the Consulting industry, particularly in streamlining processes for clients. Feedback highlights their excellent customer service and effective collaboration, with clients noting a successful enhancement of call center operations. The positive sentiment around their responsiveness and ability to deliver impactful solutions suggests they are well-suited for businesses seeking to optimize workflows and improve operational efficiency. - 1 review for consulting industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Management Consultants (5.0/5, Mar 11, 2021): A management consulting company partnered with AnswerForce in order to provide call center services so that they can streamline their overall processes. [Read Full Review](https://clutch.co/go-to-review/answerforce/94572) ##### Nonprofit Experience AnswerForce has received positive feedback from nonprofit clients, particularly for their expertise in creating accessible communication systems for congregations. Their solutions have proven impactful, notably improving response times during emergencies. Clients appreciate their prompt customer service, efficient billing, and comprehensive training. The overall sentiment is one of satisfaction, indicating that AnswerForce is a strong fit for nonprofits seeking tailored communication solutions. - 1 review for nonprofit industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Church (5.0/5, Mar 8, 2021): AnswerForce set up a 24/7 call management system that connects callers to pastors in case of emergency. They also have a web portal that logs recordings and tracks the time and reason of each call. [Read Full Review](https://clutch.co/go-to-review/answerforce/89681) ##### Human Resources Experience AnswerForce has received positive feedback from clients in the Human Resources sector for their professionalism and responsiveness. Their proactive call handling and customized scripts demonstrate a strong understanding of HR needs. Clients appreciate the continual improvement in service and the effective call management system. While there is room for enhanced training, overall sentiment reflects high satisfaction with their impact on client operations, making them a reliable choice for HR-related projects. - 1 review for human resources industry - Less than $10,000 avg. project cost - Call Center Services for HR & Payroll Consulting Co (4.5/5, Feb 19, 2021): AnswerForce answers incoming calls for an HR and payroll consulting firm. Following a script, they try to understand the purpose of each call and sort them base on urgency before forwarding them to the client. [Read Full Review](https://clutch.co/go-to-review/answerforce/75000) ##### Construction Experience AnswerForce has demonstrated significant expertise in supporting businesses within the Construction industry, particularly handyman services. Clients highlight their responsive and courteous staff, as well as their ability to adapt scripts for client needs, enhancing call handling efficiency. The integration of AnswerForce's services has led to increased call volume management, ensuring no customer inquiries are missed, which has positively impacted client operations. Overall, the sentiment is highly favorable, indicating AnswerForce is a strong fit for businesses seeking reliable answering services. - 2 reviews for construction industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Answering Services for Home Improvement & Repair Company (5.0/5, May 4, 2020): AnswerForce answers overflow calls and provides lead generation services for a home improvement company. Their script is flexible and can be customized based on the caller’s needs. [Read Full Review](https://clutch.co/go-to-review/answerforce/77363) - Answering Services for Construction Company (5.0/5, Jul 7, 2017): The company needed to answer every single phone call they received. AnswerForce consistently answered the phone and they also emailed and texted client messages. [Read Full Review](https://clutch.co/go-to-review/answerforce/121133) ##### Education Experience AnswerForce has demonstrated significant expertise in the Education industry, particularly in client management for tutoring services. Clients appreciate their ability to seamlessly handle inquiries and schedule consultations, achieving a remarkable 93% booking success rate. The company's proactive communication, adaptability, and high-quality service have garnered positive feedback, with clients often unaware they are speaking to an external service. Overall, AnswerForce is a strong fit for educational businesses seeking reliable, responsive support. - 1 review for education industry - Less than $10,000 avg. project cost - Answering Services & Inbound Client Mgmt for Tutoring Co (4.0/5, Apr 30, 2020): AnswerForce provides inbound client management services to a tutoring company. They answer calls from new and recurring clients and schedule consultation appointments. [Read Full Review](https://clutch.co/go-to-review/answerforce/74929) ##### Information technology Experience AnswerForce demonstrates strong expertise in the Information Technology sector, particularly in Business Process Outsourcing. Clients commend their professional service quality, particularly in managing client communications and appointment scheduling. Reviewers highlight significant cost savings, with one noting a reduction of 20% in monthly expenses. Overall sentiment reflects high satisfaction with their responsive customer service and effective solutions, indicating they are a reliable choice for businesses seeking professional IT services. - 1 review for information technology industry - $50,000 – $199,999 avg. project cost - Appointment Scheduling and Customer Orders for IT Company (4.0/5, Dec 24, 2017): [Read Full Review](https://clutch.co/go-to-review/answerforce/37119) ##### Manufacturing Experience AnswerForce has received positive feedback from clients in the Manufacturing industry, highlighting their expertise in managing high volumes of inbound customer calls. Clients noted significant improvements in customer engagement and operational efficiency, reporting increased versatility and responsiveness. The company's service has led to expanded customer bases and substantial cost savings, solidifying their reputation as a reliable partner. Overall, sentiment is highly favorable, indicating that AnswerForce is a strong fit for businesses seeking to enhance customer service in the Manufacturing sector. - 1 review for manufacturing industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Inbound Appointment Setting for Manufacturing Company (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/answerforce/25014) ##### Retail Experience AnswerForce has demonstrated strong expertise in the Retail industry, notably through their inbound services which have improved operational efficiency for clients. With a focus on customer service, they effectively manage call handling and order processing, resulting in significant time and cost savings. One client reported a savings of $1,500 monthly, which facilitated the hiring of additional staff. Overall, their strengths in enhancing productivity and morale position them as a valuable partner for Retail businesses seeking operational improvements. - 1 review for retail industry - $10,000 – $49,000 avg. project cost - 24-Hour Customer Support for Retail Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/answerforce/146281) ##### Business services Experience AnswerForce has demonstrated strong expertise in the business services industry, particularly in providing call answering solutions for small businesses and franchises. Clients emphasize their responsiveness, flexibility, and cost-effectiveness, with one noting a remarkable 508% ROI. The integration of advanced tools like chat functions and customer scheduling systems enhances client operations. Overall, the positive sentiment underscores AnswerForce's ability to support businesses in improving customer engagement and operational efficiency, making them a viable partner for prospective clients. - 2 reviews for business services industry - 2 reviews are 5 stars - Unknown avg. project cost - Answering Services for Handyman Service Company (5.0/5, Jul 7, 2017): AnswerForce helped the company take on more outbound calls, an important part of their operations. [Read Full Review](https://clutch.co/go-to-review/answerforce/120965) - Answering Service for Window Cleaning Company (5.0/5, Jul 7, 2017): AnswerForce provided overflow service, including on evenings and weekends. They also offered a calendaring system and a live chat function on the company's website.  [Read Full Review](https://clutch.co/go-to-review/answerforce/121096) ##### Utilities Experience Feedback in the Utilities industry indicates significant dissatisfaction with the provider's services. Clients reported major issues such as ineffective communication, unclear email correspondence, and a lack of professionalism. The inability to support workflow effectively and the overwhelming volume of unfiltered communication led to frustration. Overall, potential clients in the Utilities sector may find this company lacks the expertise and reliability necessary for their operational needs. - 1 review for utilities industry - Less than $10,000 avg. project cost - Answering Services for Heating & Air Conditioning Company (0.5/5, Apr 4, 2020): AnswerForce was responsible for handling a heating and ventilation company's phone calls. They were also tasked with making calls to pre-existing customers, booking appointments, and forwarding inquiries. [Read Full Review](https://clutch.co/go-to-review/answerforce/51852) ##### IT Services Experience AnswerForce demonstrates exceptional expertise in managed IT services, receiving high praise for its customer-centric approach and seamless integration capabilities. Clients report significant improvements in call management, staff efficiency, and overall customer service. The simplicity of setup and proactive support from consultants highlight their strengths in delivering tailored solutions. With a strong emphasis on communication and client satisfaction, AnswerForce is well-positioned to meet the needs of businesses seeking reliable IT services. - 1 review for it services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Answering Services for IT Services Firm (5.0/5, Nov 16, 2020): AnswerForce provides phone management services to an IT company to make sure that all their third-party client's needs and concerns are attended to. They were hired because of their cost-effective solutions. [Read Full Review](https://clutch.co/go-to-review/answerforce/114784) #### Completed projects in 15 cities - San Antonio, Texas (1 projects) - Edina, Minnesota (1 projects) - Denville, New Jersey (1 projects) - Buffalo, New York (1 projects) - New York City, New York (1 projects) - Cincinnati, Ohio (1 projects) - Los Angeles, California (1 projects) - Denver, Colorado (1 projects) - Phoenix, Arizona (1 projects) - Philadelphia, Pennsylvania (1 projects) - Loganville, Georgia (1 projects) - Levelland, Texas (1 projects) - Groveport, Ohio (1 projects) - Conway, Massachusetts (1 projects) - Orange County, California (1 projects) This provider is available in 1 time zone: - Pacific Standard Time (PST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/answerforce?verified=true#reviews) --- ### [Axendi](https://clutch.co/profile/axendi) #### 5 out of 5 star rating (3 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Warszawa, Poland #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 35% Call Center Services - 45% Customer Service Outsourcing #### Company description Voice Contact Center is a dedicated Customer Support Services provider, specializing in Inbound Call Center and Telephonic Support. Across their reviews, 100% of clients commend their value for cost, flexibility, and effective communication. Their ability to maintain service levels, reduce response times, and deliver comprehensive services is consistently highlighted as impressive. [Visit Website](https://axendi.com/) #### Openness Axendi has received positive feedback regarding its openness to customer needs, with clients noting the company's impressive flexibility and willingness to adapt to specific requirements. One client highlighted that Axendi's approach included regular communication through daily and monthly summaries, enhancing transparency in project management. Overall, the sentiment reflects a strong appreciation for Axendi's commitment to understanding and responding to client expectations. - Call Center Support for Footwear Retailer (5.0/5, Mar 8, 2023): We're impressed with the quality of their work, flexibility, and openness to customer needs. [Read Full Review](https://clutch.co/go-to-review/axendi/185561) #### 3 reviews mention Call Center Services Call Center Services for Beauty & Cosmetics Retailer 5.0/5 — Voice Contact Center provides ongoing customer service support for a beauty and cosmetics retailer. The team is responsible for answering questions about the products, solving issues, and handling complaints. - 3 of 3 Call Center Services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/axendi/186649) #### Experience in 3 industries Axendi has demonstrated expertise across the Beauty & Cosmetics, Consumer Products, and Retail industries. Clients commend their effective customer service support, rapid response times, and ability to meet SLAs during high customer flow. The overall sentiment in these sectors highlights Axendi's flexibility, comprehensive service offerings, and commitment to client satisfaction, making them a suitable partner for businesses seeking reliable customer support solutions. [Read All Reviews](https://clutch.co/profile/axendi?verified=true#reviews) ##### Beauty & Cosmetics Experience Axendi has demonstrated strong expertise in the Beauty & Cosmetics sector, particularly through their effective customer support solutions. Clients have praised their flexibility, responsiveness, and ability to maintain service level agreements during peak times. Positive feedback highlights improvements in customer service response times and issue resolution, reinforcing Axendi's capability to enhance operational efficiency and customer satisfaction in the Beauty & Cosmetics industry. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Beauty & Cosmetics Retailer (5.0/5, Mar 13, 2023): Voice Contact Center provides ongoing customer service support for a beauty and cosmetics retailer. The team is responsible for answering questions about the products, solving issues, and handling complaints. [Read Full Review](https://clutch.co/go-to-review/axendi/186649) ##### Consumer Products Experience Axendi has demonstrated significant expertise in the Consumer Products industry, particularly in launching consumer care lines for new products. Clients have praised their established processes and the team's ability to deliver projects on time, ensuring effective communication through various channels. The company's strengths lie in providing comprehensive services at a good value, making them a suitable partner for businesses seeking reliable support in consumer marketing initiatives. - 1 review for consumer products industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Consumer Goods Business (5.0/5, Mar 8, 2023): Voice Contact Center provides ongoing call center services for a global consumer goods company. The team's tasks involve answering queries from customers over the phone or via email. [Read Full Review](https://clutch.co/go-to-review/axendi/185565) ##### Retail Experience Axendi has earned commendations for its expertise in providing call center support to retail clients, notably in the footwear and accessories sector. Clients praise the company's effective communication, high call response rates, and adaptability to customer requirements. The reported outcomes, such as a significant increase in call answering rates and positive project management experiences, highlight Axendi's strengths in enhancing operational efficiency. Overall, the sentiment reflects a strong fit for retail businesses seeking reliable customer service solutions. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Support for Footwear Retailer (5.0/5, Mar 8, 2023): Voice Contact Center provides ongoing call center services for a footwear retailer. The team handles incoming calls and responds to emails. [Read Full Review](https://clutch.co/go-to-review/axendi/185561) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Axendi's competitive pricing and overall value for money. For instance, one customer noted that the 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, mentioning 'good value for cost' as a key reason for their selection. Overall, feedback indicates that Axendi delivers quality services that meet clients' expectations while remaining cost-effective. [Read All Reviews](https://clutch.co/profile/axendi?verified=true#reviews) --- ### [Solvo Global](https://clutch.co/profile/solvo-global) #### 5 out of 5 star rating (7 reviews) - $50,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Medellín, Colombia #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 15% Call Center Services - 10% Finance & Accounting Outsourcing (FAO) - 10% HR Outsourcing - 10% Recruiting - 5% Sales Outsourcing - 10% IT Staff Augmentation - 10% Staffing #### Company description Solvo Global is a company specializing in Contact Center Services, including Customer Support Services and Telephonic Support. Reviewers consistently highlight their professionalism and efficiency, with 100% positive feedback praising their seamless communication and proactive approach. Clients appreciate the well-documented processes and strategic candidate sourcing, noting Solvo Global's ability to enhance business operations at competitive prices. [Visit Website](https://solvoglobal.com/remote-staffing-agency/?utm_source=clutch&utm_medium=affiliate&utm_campaign=7013a000001tbwm&utm_content=general-lp) #### Great project management Solvo Global has received notable praise for its exceptional project management capabilities. Clients have highlighted their ability to quickly adapt to company systems and culture, facilitating efficient scaling. One client noted the impressive execution regardless of the number of personnel onboarded, emphasizing Solvo Global's quality, flexibility, and dedication. Overall, the sentiment reflects strong satisfaction, with clients reporting significant savings and successful outcomes, indicating that Solvo Global is a reliable partner for project management. - Staff Augmentation for Metals Manufacturer (5.0/5, Jul 23, 2020): We were assigned project managers, as well as supervisors and trainers. That allowed us to scale very quickly and effectively. It was a really quick learning curve; they caught on to our systems, processes, and culture right away. [Read Full Review](https://clutch.co/go-to-review/solvo-global/143254) #### 1 review mentions Call Center Services BPO Services for Management Consulting Firm 5.0/5 — Solvo Global handles BPO services for a management consulting firm that caters to the legal industry. This involves conducting call center services, setting appointments, nurturing leads, and other admin tasks. - 1 of 1 Call Center Services reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/solvo-global/5282) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Solvo Global for their cost-effectiveness and the significant value they provide. For instance, one client noted a savings of $2.1 million annually due to Solvo's efficient staffing solutions. Another highlighted the reasonable pricing and high-quality candidate sourcing that exceeded expectations. Overall, the sentiment reflects strong approval of their pricing strategy, with multiple reviews emphasizing their ability to reduce costs without compromising service quality. [Read All Reviews](https://clutch.co/profile/solvo-global?verified=true#reviews) - Less than $10,000 (2 reviews) - $10,000 to $49,000 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 6 cities - Austin, Texas (1 projects) - Beaumont, Texas (1 projects) - Chicago, Illinois (2 projects) - San Ramon, California (1 projects) - Philadelphia, Pennsylvania (1 projects) - Kewanee, Illinois (1 projects) This provider is available in 8 time zones: - Colombia Time (COT) - Brazil Eastern Time (BET) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) - Canada Newfoundland Time (CNT) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/solvo-global?verified=true#reviews) --- ### [IntelligentBee](https://clutch.co/profile/intelligentbee) #### 4.8 out of 5 star rating (9 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Iași, Romania #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 30% Call Center Services - 50% Customer Service Outsourcing #### Company description IntelligentBee is a versatile company providing IT support, customer service, and software development. Reviews highlight their flexibility, on-time delivery, and high satisfaction rates, with 100% of clients praising their commitment to quality and responsiveness. Notably, 90% of users appreciate their product flow, and all reviews emphasize their adaptability and proactive problem-solving skills. [Visit Website](https://intelligentbee.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Exceeds expectations Clients have expressed that IntelligentBee consistently exceeds expectations, particularly highlighting their commitment to excellence and effective communication. One client noted the impressive improvement in customer satisfaction scores and response times attributed to IntelligentBee's dedicated support team. Regular weekly meetings and prompt responses were also commended, demonstrating their proactive approach in understanding and addressing client needs. Overall, the sentiment reflects a high level of satisfaction with their services. - Customer Service for Gaming Financial Solutions Firm (5.0/5, Sep 22, 2023): They're committed to excellence and always try to understand more about our products and services. [Read Full Review](https://clutch.co/go-to-review/intelligentbee/235021) #### Experience in 5 industries IntelligentBee has demonstrated strong expertise across various industries including Information Technology, Financial Services, Automotive, and Media. Clients commend their exceptional technical support, responsiveness, and ability to enhance customer satisfaction. In IT, they effectively manage Level 1 support, while in Finance, they significantly improved response times. Their contributions in Automotive involved accurate data entry, and in Media, they assisted with product development, showcasing flexibility and innovative solutions. Overall, the sentiment across industries is highly positive, indicating a strong fit for companies seeking reliable support and development services. [Read All Reviews](https://clutch.co/profile/intelligentbee?verified=true#reviews) ##### Automotive Experience IntelligentBee has demonstrated strong expertise in the Automotive sector, particularly in data entry services for car sales platforms. Clients have praised their ability to swiftly and accurately process PDF invoices into Excel formats, highlighting their responsiveness and efficiency. The overall sentiment reflects satisfaction with the quality of work provided, indicating that IntelligentBee is a reliable partner for businesses in the Automotive industry seeking efficient data management solutions. - 1 review for automotive industry - Less than $10,000 avg. project cost - Data Entry for Automative Dealers (4.5/5, Apr 15, 2021): IntelligentBee is providing data entry services from PDF to Excel for automotive dealers. They are tasked with inputting PDF data into an Excel template. [Read Full Review](https://clutch.co/go-to-review/intelligentbee/126195) ##### Media Experience IntelligentBee has received positive feedback from clients in the Media industry for their expertise in developing innovative solutions that connect local brands with influencers. Clients have highlighted their strong project management skills, responsiveness, and collaborative approach, which have significantly impacted project success. Their ability to provide valuable insights and automate processes has helped startups enhance user engagement and retention. Overall, IntelligentBee is viewed as a reliable partner for businesses seeking to navigate the complexities of the Media landscape. - 1 review for media industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Application Development for Influencer Networking Platform (5.0/5, Dec 4, 2019): IntelligentBee works on the development of an app for connecting influencers to local brands. It also offers insights and will be available for both Android and iOS platforms. [Read Full Review](https://clutch.co/go-to-review/intelligentbee/97347) ##### IT Services Experience IntelligentBee has received positive feedback in the IT Services industry, highlighting their expertise in engineering support and development. Clients commend their responsiveness, adaptability, and ability to enhance productivity, ultimately contributing significantly to revenue growth. Their collaborative approach, effective project management, and commitment to client satisfaction further underscore their strengths. Overall, IntelligentBee is well-regarded for delivering high-quality IT services, making them a strong candidate for businesses seeking reliable IT partnerships. - 2 reviews for it services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Staff Augmentation for API Platform (4.0/5, Mar 21, 2019): IntelligentBee provides a technical support team to help expansion into the European market. The team includes four engineers and a team leader. [Read Full Review](https://clutch.co/go-to-review/intelligentbee/77126) - Development and Support for Communication Platform (5.0/5, Apr 24, 2017): IntelligentBee built B2B communications and marketing platforms that require custom code integrations. Assigned resources also provide comprehensive 24/7 technical support. [Read Full Review](https://clutch.co/go-to-review/intelligentbee/107329) ##### Software Experience IntelligentBee demonstrates expertise in providing comprehensive IT support for the software industry, specifically tailored for companies like Gorgias. Clients highlight their responsiveness, flexibility, and ability to deliver technical solutions efficiently, resulting in high satisfaction rates among end users. Their proactive approach to project management and willingness to tackle additional tasks, such as security audits, further solidifies their reputation as a reliable partner. Overall, IntelligentBee is a strong contender for businesses seeking skilled IT support in the software sector. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - IT Support for Conversational AI Platform (5.0/5, Nov 17, 2025): IntelligentBee provides IT support for a conversational AI platform. Their work includes provisioning and deprovisioning new hires, troubleshooting hardware and software, and providing general IT support. [Read Full Review](https://clutch.co/go-to-review/intelligentbee/420375) ##### Financial services Experience IntelligentBee has demonstrated significant expertise in the Financial services industry, particularly in enhancing customer support for companies like Ugami Inc. Clients commend their commitment to excellence and effective communication, which has led to measurable improvements in customer satisfaction scores and response times. Their strategic approach to understanding customer needs and optimizing service workflows positions IntelligentBee as a valuable partner for financial service providers seeking to enhance operational efficiency and customer engagement. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service for Gaming Financial Solutions Firm (5.0/5, Sep 22, 2023): IntelligentBee provides customer support services for a gaming financial solutions firm. The team is responsible for interacting with customers, resolving their issues, answering queries, and evaluating orders. [Read Full Review](https://clutch.co/go-to-review/intelligentbee/235021) ##### Information technology Experience IntelligentBee has proven expertise in the Information Technology sector, particularly in customer support and software development. Clients praise their commitment to on-time delivery and effective communication, aligning with Agile methodologies. Their proactive approach to problem-solving and high-quality technical execution has positively impacted clients' projects, as seen in Unleash's improved customer satisfaction and EventWay's competitive platform launch. Overall, IntelligentBee's strengths in responsiveness and adaptability make them a strong candidate for businesses seeking reliable IT partnerships. - 2 reviews for information technology industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Web & Mobile App Dev for Events Platform (5.0/5, Jan 22, 2020): IntelligentBee developed web and mobile apps from the ground up. They added features per-request, performed QA, and deployed the solutions on servers. [Read Full Review](https://clutch.co/go-to-review/intelligentbee/122590) - Customer Service Support for Open-Source Management SaaS Co (4.5/5, Oct 3, 2023): IntelligentBee provides customer service support for an open-source management SaaS company. The team is responsible for responding to customers 24/7 and monitoring customer satisfaction. [Read Full Review](https://clutch.co/go-to-review/intelligentbee/237637) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight IntelligentBee's exceptional value for money, noting that their pricing aligns well with project budgets while delivering high-quality services. For instance, a department manager from Gorgias stated that they chose IntelligentBee due to its 'good value for cost,' while the Operations Manager at Ugami Inc. emphasized 'good value for cost' as a key reason for their selection. Overall, feedback reflects a strong sentiment of satisfaction regarding the cost-effectiveness of the services provided. [Read All Reviews](https://clutch.co/profile/intelligentbee?verified=true#reviews) - $200,000 to $999,999 (2 reviews) - Less than $10,000 (1 reviews) - $10,000 to $49,000 (1 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 4 countries - Canada (1 projects) - Norway (2 projects) - Romania (2 projects) - United States (3 projects) This provider is available in 34 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 6 languages: - English - French - German - Italian - Romanian - Spanish [View Reviews](https://clutch.co/profile/intelligentbee?verified=true#reviews) --- ### [IdeasUnlimited](https://clutch.co/profile/ideasunlimited) #### 5 out of 5 star rating (100 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Sugar Land, TX #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 30% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing - 10% Translation - 10% Transcription #### Company description IdeasUnlimited is a comprehensive Contact Center Services provider specializing in Customer Support Services, Inbound and Outbound Call Centers, and Telemarketing Services. With approximately 90% positive feedback, clients consistently praise their flexibility, communication, and ability to integrate with company processes, as evidenced by their successful management of call handling, lead generation, and customer follow-ups. Their professional and responsive service is highly regarded, contributing to improved client satisfaction and business growth for customers. [Visit Website](http://www.ideasunlimitedonline.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Detail-oriented Clients consistently highlighted IdeasUnlimited's detail-oriented approach as a key strength. For instance, one client noted their team's ability to quickly learn and adapt to the billing process, which fostered trust. Another client commended their commitment to quality, emphasizing the accuracy of translations and timely responses. Overall, the sentiment surrounding their attention to detail is overwhelmingly positive, with clients expressing high satisfaction regarding the meticulousness and responsiveness of IdeasUnlimited's services. - Virtual Assistance for Real Estate Firm (5.0/5, Jun 23, 2023): The versatility of IdeasUnlimited to adapt their services to our particular needs was what most struck me about them. They spent time learning about our real estate company and then customized their virtual assistant solutions in line with that knowledge. They distinguished themselves from other outsourcing organizations with their extraordinary attention to detail and commitment to provide individualized service. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/211370) - Virtual Assistant Services for Automation Company (5.0/5, Jun 23, 2023): Ideasunlimited's profound understanding of the particular requirements was what I considered to be most impressive and distinctive about them. Their virtual staff was highly knowledgeable about automobile goods, services, and business procedures. Their expertise, dedication to perfection, and focus on the small things really set them apart. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/211119) - Back-Office Outsourcing for Gym (5.0/5, Jun 22, 2023): IdeasUnlimited was dedicated to providing exceptional virtual assistant services to us. They exhibited a deep understanding of our needs and consistently went beyond to deliver high-quality results. Their professionalism, attention to detail and commitment to customer satisfaction were truly to adapt to changing requirements and offer innovative solutions set them apart from other outsourcing companies. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/210841) - Medical Billing Services for Treatment Center (5.0/5, Aug 31, 2025): They learned our billing process quickly and paid close attention to detail. That gave us trust early on. [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/402175) #### 34 reviews mention Call Center Services Call Center & Customer Support for FinTech Company 4.5/5 — IdeasUnlimited is providing customer service support for a FinTech company. Their responsibilities include providing customer support and handling sales calls and other administrative work. - 32 of 34 Call Center Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/ideasunlimited/15376) #### Responsive IdeasUnlimited is responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 8 countries - Australia (1 projects) - Canada (3 projects) - Finland (1 projects) - Ireland (1 projects) - Poland (1 projects) - Switzerland (4 projects) - United States (39 projects) - England (4 projects) This provider is fluent in 3 languages: - English - Spanish - French [View Reviews](https://clutch.co/profile/ideasunlimited?verified=true#reviews) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria. Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them. We evaluate service providers using a [structured methodology](https://clutch.co/methodology) that combines: - In-depth client interviews and ratings - Comprehensive project details - Market presence - Portfolio examples and industry recognition This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top. Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly. We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether. Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency. ## Virtual Receptionist Services FAQs ### What does a virtual receptionist company do? A virtual receptionist company answers incoming calls, routes inquiries, schedules appointments, and handles basic customer support remotely. By relying on trained agents and VoIP technology, they act as an extension of your team—providing professional, branded interactions without the overhead of hiring full-time staff. ### What services do virtual receptionist providers offer? Virtual receptionist provides professional remote administrative solutions, ensuring a seamless customer experience without the need for physical office presence. These agencies offer a myriad of services, including: 24/7 or after-hours call answering Appointment scheduling and calendar management Call forwarding and message taking Lead qualification and intake scripting Bilingual or multilingual support Live chat or SMS response add-ons Some agencies also integrate with CRMs and practice-management tools to sync data in real time. ### How much does it cost to hire a virtual receptionist firm? Pricing models vary based on several factors like call volume, language requirements, and industry complexity influence the final rate. Based on data gathered by our team at Clutch, here’s what you can expect: Pay-as-you-go minutes: $1 – $2.50 per minute Bundled packages: $150 – $600 per month for 100–300 minutes Dedicated agents: $1,500 – $4,000 per month for high-volume lines Always make sure to request a detailed quote before signing any agreements with potential service providers. ### How do I choose the right virtual receptionist provider? Start by mapping your call volume and service hours. Then: Review Clutch ratings and detailed client feedback. Request sample call recordings to evaluate tone and professionalism. Confirm technical integrations (CRM, calendar, HIPAA compliance, etc.). Compare contract flexibility—month-to-month vs. annual. A short paid trial can validate fit before long-term commitment. Leverage the data-driven resources and client reviews we’ve prepared on Clutch to streamline your search for the ideal partner for your business. ### What are red flags to watch for in a virtual receptionist company? Red flags, if ignored, can lead to more harm than good for your investment. Be cautious if a firm checks any of these traits: Guarantees “zero missed calls” without explaining overflow processes Hides actual per-minute fees or surcharges Refuses to share sample scripts or call recordings Lacks data security certifications for sensitive industries Provides no clear escalation path for urgent messages ### What questions should I ask before hiring a virtual receptionist provider? How are your agents trained and evaluated? Do you specialize in my industry (legal, healthcare, SaaS, etc.)? What integrations are supported out of the box? Can I customize call scripts and hold messages? How do you handle spikes in call volume? What reporting do I receive—real-time dashboards, weekly summaries? ### What’s the difference between a virtual receptionist agency and a call center? Call centers focus on high-volume, often transactional support, while virtual receptionist agencies aim to replicate the warmth and personalization of an in-house receptionist. Virtual receptionists typically offer lower call-to-agent ratios, customized greetings, and deeper integration with your scheduling tools. ### Which industries benefit most from virtual receptionist services? Law firms, medical practices, e-commerce retailers, real-estate agencies, and professional services firms leverage virtual receptionists to handle appointment scheduling, intake, and client inquiries without hiring additional staff.