# Top Chat Moderation Agencies Highly reviewed Chat Moderation Services companies include Helpware CX, TECHSPEED INC, Enshored, Top Customer Service, TDCX, ROI CX Solutions, Reputation Defense Network, Hugo Inc., Cogito Tech LLC, HiredSupport. Effective chat moderation keeps your community welcoming, compliant, and on-brand 24/7. Clutch makes it easy to find proven chat moderation agencies with the skills, tools, and experience to safeguard real-time conversations across websites, social media, games, and live-streaming platforms. Every company listed here is evaluated through Clutch’s rigorous review process, which features verified client interviews, project details, and performance metrics. Use the filters on this page to narrow partners by budget, industry focus, or location—including United States and United Kingdom—to find the right fit for your brand. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Chat Moderation Agencies Ratings Updated: Sep 17, 2026 ### [Helpware CX](https://clutch.co/profile/helpware-cx) #### 4.8 out of 5 star rating (47 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Lexington, KY #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 50% Customer Service Outsourcing - 10% Data Annotation Services #### Company description Helpware CX is a customer experience and business process outsourcing company offering a diverse range of solutions including customer support, marketing expertise, and technical support services. The reviews highlight their impressive project management, with 100% of clients noting their responsiveness, adaptability, and excellent communication. Helpware CX received overwhelmingly positive feedback, with clients praising their dedication, speed, and alignment with company values. [Visit Website](https://helpware.com/cx/?utm_source=clutch.co&utm_medium=referral&utm_campaign=content-moderation-chat) #### Reasonable pricing Clients have expressed a positive sentiment regarding Helpware's reasonable pricing. One client highlighted that Helpware's services were 'affordable and competitive' and noted the 'off the charts' value for money. Another client appreciated their 'very reasonable' rates while executing tasks effectively. Overall, feedback emphasizes that the pricing aligns well with the quality of service provided, making Helpware a favorable option for businesses seeking cost-effective solutions. - Back Office & Digital Marketing Support for Digital Solutions Company (5.0/5, Jan 9, 2019): They're always there for us. They take on tasks that might be mundane, but they execute well and never complain. Also, their rates are very reasonable. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/42230) - Call Center Services for Professional Services Company (5.0/5, Sep 24, 2020): To me, I really appreciated that I can scale my business with Helpware. On top of that, they were affordable and were competitive when it came to cost. The value we get for our money is off the charts. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/71254) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Helpware's strong value for money, with many noting that their pricing aligns well with budgetary constraints while delivering high-quality services. For instance, a CEO mentioned they chose Helpware due to its 'good value for cost' and 'pricing fit our budget.' Another client emphasized significant cost savings and efficient project management, stating, 'They meet deadlines and stay within the budget.' Overall, feedback reflects a positive sentiment regarding Helpware's affordability and the quality of their work. [Read All Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews) - $50,000 to $199,999 (12 reviews) - $10,000 to $49,000 (10 reviews) - Less than $10,000 (4 reviews) - $200,000 to $999,999 (3 reviews) - $1,000,000 to $9,999,999 (3 reviews) - $10,000,000 + (1 reviews) #### Very responsive Helpware CX is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 5 countries - Canada (1 projects) - Georgia (1 projects) - Kenya (1 projects) - New Zealand (1 projects) - United States (40 projects) This provider is available in 32 time zones: - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 16 languages: - Mandarin - English - Spanish - Arabic - Russian - Portuguese - Japanese - German - Korean - French - Vietnamese - Italian - Polish - Ukrainian - Romanian - Dutch [View Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews) --- ### [TECHSPEED INC](https://clutch.co/profile/techspeed) #### 4.9 out of 5 star rating (18 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Portland, OR #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 25% Call Center Services - 25% Content Moderation Services - 20% Customer Service Outsourcing #### Company description TECHSPEED INC is a data management and business process outsourcing company specializing in data cleaning, entry, and analysis. The reviews reveal a consistent theme of high satisfaction, with 100% praising their project management, adaptability, and responsiveness, while no areas for improvement were noted. They are commended for their ability to efficiently handle large-scale data tasks and maintain excellent communication, offering great value for cost. [Visit Website](https://techspeed.com/get-started/?utm_source=clutch.co&utm_medium=referral) #### Proactive Clients have expressed high satisfaction with TECHSPEED INC's proactive approach, noting their ability to anticipate potential issues and provide timely solutions. One client highlighted their 'customer-first mindset' and praised their quick responsiveness and adaptability to shifting priorities. The project management was described as organized and reliable, with clear timelines and regular communication. Overall, the sentiment reflects a strong appreciation for their commitment to quality and efficiency, making the collaboration smooth and productive. - Customer Service Outsourcing for Home Care Agency (5.0/5, Sep 29, 2025): What stood out most was their proactive communication and customer-first mindset. They were responsive to our needs, adapting quickly when priorities shifted or when additional support was required. They didn’t just complete tasks — they anticipated potential issues and offered solutions before problems arose. Their team showed genuine commitment to quality and efficiency, which made the partnership feel smooth and productive. [Read Full Review](https://clutch.co/go-to-review/techspeed/409633) #### Experience in 8 industries TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors. [Read All Reviews](https://clutch.co/profile/techspeed?verified=true#reviews) ##### Software Experience TECHSPEED INC has received positive feedback from clients in the Software industry, highlighting their expertise in lead generation and market research. Clients commend their thorough delivery process, strategic understanding, and responsiveness, which significantly aided in identifying target markets and optimizing business focus. The overall sentiment reflects satisfaction with the quality of information provided and the efficient project management, making TECHSPEED INC a reliable choice for businesses seeking to enhance their software solutions and market engagement. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Lead Gen & Market Research for SaaS Business Mgmt. Provider (5.0/5, Feb 8, 2023): A SaaS business management provider was looking to garner information about their target audience and vertical, so they engaged with TechSpeed Inc for their market research and lead generation services. [Read Full Review](https://clutch.co/go-to-review/techspeed/180072) ##### Other Industry Experience TECHSPEED INC has received positive feedback in the Other Industry sector, highlighting their expertise in data collection and transcription services. Clients commend their ability to quickly assemble teams, deliver results efficiently, and maintain excellent communication throughout projects. Their competitive pricing and exceptional customer service, particularly noted by clients, underscore their strengths. Overall, TECHSPEED INC is recognized as a reliable vendor, making them a strong candidate for businesses seeking quality data solutions. - 3 reviews for other industry industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Digital Marketing for Research Company (5.0/5, Feb 19, 2019): TechSpeed LLC established an email marketing campaign. [Read Full Review](https://clutch.co/go-to-review/techspeed/61861) - Market Research & Outreach for Equipment Retailer (5.0/5, Nov 30, 2022): TechSpeed Inc was hired by a semiconductor equipment retailer to help them expand their client base. After understanding the client's objectives, the team executed a smooth process to gather the data needed. [Read Full Review](https://clutch.co/go-to-review/techspeed/169684) - Transcription Services for Consumer Credit Reporting Agency (5.0/5, Dec 12, 2022): TechSpeed Inc provides transcription services for a consumer credit reporting agency. They also assist with the data collection process. [Read Full Review](https://clutch.co/go-to-review/techspeed/171512) ##### Business services Experience TechSpeed Inc. has received positive feedback from clients in the Business services industry, particularly for their expertise in data handling and seamless integration with existing systems. Clients appreciate their flexibility, efficient communication, and ability to support operations with research and data functions. The overall sentiment highlights TechSpeed's commitment to enhancing operational efficiency, making them a strong candidate for businesses seeking reliable support in managing complex data workflows. - 1 review for business services industry - $10,000 – $49,000 avg. project cost - Staff Augmentation for Fixed Cost Reduction Firm (4.5/5, Dec 6, 2022): TechSpeed Inc provided staff augmentation services for a fixed cost reduction firm. They integrated the client's data into their current OS. [Read Full Review](https://clutch.co/go-to-review/techspeed/170597) ##### Consulting Experience TECHSPEED INC has demonstrated strong expertise in the Consulting industry, particularly in data management and financial analysis support. Clients appreciate their professionalism, timely delivery, and effective communication. One M&A advisory firm noted their ability to accommodate urgent tasks and maintain high-quality standards despite challenging data formats. Overall, the feedback reflects a positive sentiment towards TECHSPEED INC, highlighting their strengths in handling complex data entry projects and their commitment to client satisfaction. - 1 review for consulting industry - 1 review is 5 stars - Unknown avg. project cost - Data Entry Services for M&A Advisory Firm (5.0/5, Jun 3, 2021): TechSpeed Inc provided data entry services to an M&A advisory firm. They entered data from various file formats into the firm's Excel templates. The file formats included PDF, spreadsheets, and scanned photos. [Read Full Review](https://clutch.co/go-to-review/techspeed/43673) ##### IT Services Experience TechSpeed Inc. demonstrates significant expertise in data extraction services, particularly in transforming PDF data into usable formats. Clients commend their reliable output, quick responses, and effective communication throughout projects. The company's strengths lie in delivering consistent results with minimal issues and maintaining a strong collaborative relationship with clients. Overall, TechSpeed Inc. is well-regarded in the IT Services industry and may be an excellent fit for businesses seeking dependable data solutions. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Data Entry Services for Data Solutions Company (5.0/5, Jun 2, 2021): TechSpeed Inc handles data entry services for a data solutions company. The team is tasked with extracting data from PDF files and inputting them into the client's database. [Read Full Review](https://clutch.co/go-to-review/techspeed/42850) ##### Nonprofit Experience TECHSPEED INC has demonstrated exceptional expertise in the Nonprofit sector, particularly in managing large-scale data entry projects with high efficiency and minimal errors. Clients commend their organizational skills, responsiveness, and commitment to quality, highlighting successful collaborations that meet critical deadlines. The impressive track record of delivering accurate results under tight timelines signifies their strong impact and reliability, making them a valuable partner for nonprofit organizations seeking data management solutions. - 1 review for nonprofit industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Data Entry for Scholarship Fund (5.0/5, Jul 11, 2019): TechSpeed LLC provides tax credit data entry services on an ongoing basis. Once per year, they enter the information of 5,000 contributors into an online tax system.  [Read Full Review](https://clutch.co/go-to-review/techspeed/130317) ##### Real estate Experience TechSpeed Inc. has demonstrated substantial expertise in the real estate sector, particularly in data entry and administrative support. Clients praise their professionalism, swift responses, and the longevity of partnerships, with one client highlighting a decade of collaboration. Their capabilities include managing listings and document tasks, showcasing a reliable service that enhances operational efficiency. Overall, the feedback suggests that TechSpeed Inc. is a strong candidate for real estate companies seeking dependable and effective administrative solutions. - 1 review for real estate industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Data Entry and Admin Assistance for Real Estate Company (5.0/5, Jan 10, 2019): TechSpeed LLC provides long-term data entry, admin tasks, and business administration services. They set up databases, enter data into multiple systems, provide typing and Excel services. [Read Full Review](https://clutch.co/go-to-review/techspeed/42284) ##### Financial services Experience TECHSPEED INC has received positive feedback from clients in the Financial services industry, highlighting their effective project management and strong communication. A client from TransUnion noted their proficiency in data-related tasks, including PDF conversion and web scraping, which contributed to timely project completion. The company's alignment with client values and dedication to service excellence enhance its reputation, making them a suitable partner for organizations seeking expertise in financial data solutions. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Data Entry & Document Digitization for Credit Reporting Agency (5.0/5, Aug 22, 2025): TECHSPEED INC provides data entry and digitization services for a credit reporting agency. The team converts PDF files and scrapes data from websites as needed. [Read Full Review](https://clutch.co/go-to-review/techspeed/400284) ##### Retail Experience TechSpeed Inc. has received positive feedback from retail clients, particularly in managing extensive product catalogs and ensuring data accuracy. One client praised their high-touch approach and quick responsiveness, highlighting their ability to understand complex product details efficiently. The company consistently meets deadlines and adapts to client needs, making them a strong candidate for retail businesses seeking reliable support and expertise in product management and data cleanup. - 1 review for retail industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back-Office Outsourcing for Needlework Shop (5.0/5, Aug 22, 2025): TECHSPEED INC provides back-office outsourcing services for a needlework shop. The team reviews the client's Shopify catalog, updates product details, identifies discontinued styles, and gathers product photos. [Read Full Review](https://clutch.co/go-to-review/techspeed/400294) ##### Healthcare Experience TechSpeed LLC has garnered positive feedback from clients in the Healthcare industry, highlighting their expertise in market research and revenue cycle management. Clients commend their swift project execution, adaptability, and exceptional communication skills, noting that TechSpeed's team became an integral extension of their staff. The successful delivery of tailored solutions and a proactive approach to project management have positioned TechSpeed as a reliable partner, making them a strong candidate for healthcare-related projects. - 2 reviews for healthcare industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Data Mining to Assess Global Pain Landscape (5.0/5, Feb 6, 2019): TechSpeed LLC helped a healthcare-centric research agency aggregate data on a global scale. The report they produced on the findings will inform an international research study conducted by physicians.  [Read Full Review](https://clutch.co/go-to-review/techspeed/55328) - Call Center & Data Entry for Healthcare Revenue Cycle Co (5.0/5, Nov 13, 2024): TECHSPEED INC provided call center services for a health revenue cycle management firm. The team used existing materials to understand the client’s needs and wrote scripts. They also did contact validation. [Read Full Review](https://clutch.co/go-to-review/techspeed/330755) ##### Home Services Experience TECHSPEED INC has received positive feedback for its expertise in data entry and customer service within the Home Services industry. Clients have highlighted their high accuracy rates, timely project delivery, and exceptional communication. The company's proactive approach in addressing issues and providing solutions demonstrates a strong commitment to quality and efficiency, making them a reliable partner for businesses seeking effective administrative support and customer service solutions. - 1 review for home services industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Home Care Agency (5.0/5, Sep 29, 2025): TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. [Read Full Review](https://clutch.co/go-to-review/techspeed/409633) ##### Politics Experience The reviews highlight TECHSPEED INC's exceptional performance in the Politics industry, particularly in delivering comprehensive and timely election information. Clients appreciate the company's responsiveness and the high volume, speed, and accuracy of their work. As noted by a Research Director from a political organization, TECHSPEED INC consistently outperformed competitors, making them a valuable partner for organizations seeking reliable election data. Overall, the feedback indicates strong expertise and a positive impact, suggesting they are a fitting choice for similar projects. - 1 review for politics industry - 1 review is 5 stars - Unknown avg. project cost - Research & Data Collection for Politics Company (5.0/5, Jan 21, 2026): TECHSPEED INC provides research services for a political consulting firm. The team has collected information about elections and provided weekly deliverables of election dates and details. [Read Full Review](https://clutch.co/go-to-review/techspeed/431189) ##### Advertising & marketing Experience TechSpeed LLC has garnered positive feedback within the advertising and marketing sector, showcasing expertise in data management and web development. Clients highlight their outstanding speed, accuracy, and competitive pricing, which have led to lasting partnerships. The team's professionalism, effective communication, and adaptability in project timelines have further solidified their reputation. Overall, TechSpeed LLC is well-positioned to meet diverse needs in advertising and marketing, making them a strong candidate for potential clients seeking reliable support. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Data Entry & Mobile App Dev for Boutique Design Firm (5.0/5, Dec 17, 2018): TechSpeed LLC handled separate data management and mobile development projects. They transitioned data from excel sheets to interactive, printable PDFs, and worked with HTML, CSS, and Java. [Read Full Review](https://clutch.co/go-to-review/techspeed/36062) - Data Cleaning & Content Mgmt for Advertising & Marketing Co (5.0/5, Feb 9, 2026): TECHSPEED INC has provided data cleaning, formatting, and lightweight content management support for an advertising and marketing company as part of a WordPress website redesign and rebuild. [Read Full Review](https://clutch.co/go-to-review/techspeed/435088) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement. [Read All Reviews](https://clutch.co/profile/techspeed?verified=true#reviews) - Less than $10,000 (6 reviews) - $10,000 to $49,000 (5 reviews) #### Completed projects in 2 countries - Canada (1 projects) - United States (16 projects) This provider is available in 1 time zone: - Pacific Standard Time (PST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/techspeed?verified=true#reviews) --- ### [Enshored](https://clutch.co/profile/enshored) #### 4.8 out of 5 star rating (11 reviews) - $50,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 30% Content Moderation Services - 30% Customer Service Outsourcing - 5% Data Annotation Services - 5% PEO/Employee Leasing - 5% Sales Outsourcing - 5% Social Media Marketing #### Company description Enshored is a business process outsourcing company that specializes in customer service, back-office support, and data management. Their reviews highlight a 90% success rate in achieving SLAs and emphasize their flexibility, adaptability, and proactive problem-solving capabilities. Clients commend Enshored for saving costs, enhancing workflow efficiency, and seamlessly integrating into business operations, with no significant areas for improvement noted. [Visit Website](https://www.enshored.com/lets-talk/?utm_source=clutch.co&utm_medium=referral&utm_campaign=content-moderation-chat) #### Patient Clients have expressed high satisfaction with Enshored's patient approach to customer service, highlighting their team’s ability to handle customer issues with care and professionalism. One client remarked on their excellent service, noting that the responses are well-mannered, which resonates positively with customers. Overall, the sentiment reflects a strong appreciation for Enshored's adaptability and commitment to maintaining service quality, even during challenging circumstances. - Customer Service Outsourcing for SaaS Startup (4.5/5, Nov 8, 2022): The services Enshored provides are absolutely excellent. I can’t recommend them enough — their team is patient with our customers, and we trust them implicitly to troubleshoot customer issues. The responses they write to our customers are well-mannered, which I think our customers love. [Read Full Review](https://clutch.co/go-to-review/enshored/165913) #### Experience in 9 industries Enshored has demonstrated strong expertise in multiple industries including Arts, Entertainment & Music, Supply Chain, Logistics, Information Technology, Hospitality, Advertising, Education, Financial Services, and Business Services. Clients consistently commend their adaptability, cost-effectiveness, and quality of support, particularly in customer service and back-office operations. The overall sentiment indicates high satisfaction with their integration and project management capabilities, making them a suitable choice for companies seeking reliable BPO solutions across diverse sectors. [Read All Reviews](https://clutch.co/profile/enshored?verified=true#reviews) ##### Arts, entertainment & music Experience Enshored has demonstrated considerable expertise in the Arts, entertainment, and music industry by providing effective BPO services, particularly in customer support for Skybound Entertainment. Their ability to seamlessly integrate with client operations, manage ticketing systems, and support product launches has strengthened client relationships and enhanced customer satisfaction. Clients appreciate Enshored's adaptability and commitment to aligning with brand values, making them a reliable partner for organizations seeking to enhance audience engagement and operational efficiency in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - BPO & Email Support Services for Multi-Content Platform (5.0/5, Feb 5, 2025): Enshored provides BPO services for a multi-content platform. The team offers email ticket support for inbound and outbound customer interactions and helps with the client's Kickstarter campaigns. [Read Full Review](https://clutch.co/go-to-review/enshored/349313) ##### Supply Chain, Logistics, and Transport Experience Enshored has demonstrated strong expertise in the Supply Chain, Logistics, and Transport industry, particularly in providing back office support to international freight forwarders. Clients have reported increased productivity and improved workflows due to tailored solutions. Positive feedback highlights Enshored's responsiveness and ability to meet specific operational needs effectively. Overall, their capacity to alleviate hiring burdens and enhance operational efficiency positions them as a valuable partner for businesses in this sector. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back Office Outsourcing for Freight Forwarding Company (5.0/5, Oct 25, 2023): An internal freight forwarding company has hired Enshored to lessen the hiring burden. The team has developed a back-office support system to streamline operations ad work on data entry. [Read Full Review](https://clutch.co/go-to-review/enshored/244129) ##### Information technology Experience Enshored has demonstrated significant expertise in the Information Technology industry by effectively managing back office administration and customer service tasks. Clients highlight their proactive approach, independence, and ability to meet service level agreements consistently. The company's strong performance and ownership in project delivery have garnered positive sentiment, making them a valuable partner for businesses seeking reliable outsourcing solutions in tech-driven environments. - 1 review for information technology industry - $200,000 – $999,999 avg. project cost - Back-Office Outsourcing for Rental Property Management Co (4.5/5, Oct 25, 2023): Enshored offers back-office and customer support services for a rental property management company. The tasks include data entry, updating accounts, processing payments, and providing phone and email support. [Read Full Review](https://clutch.co/go-to-review/enshored/243904) ##### Advertising & marketing Experience Enshored has proven to be a valuable partner for marketing companies, offering expertise in demand generation, market research, and digital asset creation. Clients commend their strong project management and flexibility, leading to significant cost savings and improved service affordability. The company's ability to scale support as needed is highlighted as a key strength, although clearer communication about their service offerings is suggested for improvement. Overall, Enshored is well-positioned to assist businesses in the Advertising & marketing industry. - 1 review for advertising & marketing industry - 1 review is 5 stars - Unknown avg. project cost - BPO for Marketing Company (5.0/5, Sep 5, 2023): Enshored helps a marketing company execute different activities to streamline their processes. The team’s support includes market and targeting research, SEO work, and asset creation for marketing campaigns. [Read Full Review](https://clutch.co/go-to-review/enshored/230357) ##### Software Experience Enshored has received positive feedback in the Software industry for its customer service support capabilities, particularly for SaaS companies seeking 24/7 assistance. Clients commend the team for their patience and effective communication, enhancing customer satisfaction. Their adaptability and commitment to uninterrupted service during challenges have been highlighted as key strengths. Overall, Enshored is viewed as a reliable partner that supports software upgrades and is eager to expand its service offerings, making them a strong fit for businesses in need of dedicated support. - 1 review for software industry - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for SaaS Startup (4.5/5, Nov 8, 2022): Enshored provides a SaaS company with customer support services, communicating with self-serve and enterprise customers via a chatbox. Their team is retrained by their leads whenever the software is updated. [Read Full Review](https://clutch.co/go-to-review/enshored/165913) ##### Financial services Experience Enshored demonstrates significant expertise in the Financial services industry, particularly in automating backend processes and enriching client data. One fintech client reported substantial savings of approximately $2 million compared to internal hires, with Enshored supporting 20% of their deal flow. The sentiment is overwhelmingly positive, highlighting Enshored’s strong communication, commitment to quality, and consistent project management. Their proactive approach and ability to handle complex tasks make them a valuable partner for businesses seeking to enhance operational efficiency. - 1 review for financial services industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Task Automation & Data Gathering for Fintech Company (5.0/5, Nov 19, 2021): Enshored provides task automation services and data scraping services for a fintech company. Their work involves 12–15 ongoing projects and several one-off projects, which include backend automation tasks. [Read Full Review](https://clutch.co/go-to-review/enshored/69659) ##### Education Experience Enshored demonstrates strong expertise in the Education industry, particularly in video editing for training purposes. Clients appreciate their reliable and efficient service, noting significant time savings and impressive video quality. The feedback highlights their dependable communication and project management skills, with clients experiencing minimal setbacks. Overall, Enshored is well-regarded for its ability to enhance operational efficiency, making it a compelling choice for businesses seeking support in educational video production. - 1 review for education industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Video Processing & Editing for HR & Sales Training Company (5.0/5, Mar 24, 2021): An HR and sales enablement training service hired Enshored to process their videos in a scalable way. The team receives raw video and edits out dead air. They also add intros and outros before uploading them. [Read Full Review](https://clutch.co/go-to-review/enshored/105616) ##### Business services Experience Enshored has received positive feedback within the Business services industry for their ability to effectively manage tasks that allow core teams to focus on innovation. Clients highlight their expertise in delivering high-quality marketing and research content swiftly, with a strong emphasis on integrating feedback. The seamless communication and workflow processes, alongside their adaptability to new challenges, underscore Enshored's strengths as a reliable partner, making them a suitable choice for businesses seeking efficiency and quality. - 1 review for business services industry - 1 review is 5 stars - Unknown avg. project cost - Marketing & Company Research for Technology Research Company (5.0/5, Nov 4, 2019): Enshored performed market research services for a technology research company. The team created marketing and research content on behalf of the client. [Read Full Review](https://clutch.co/go-to-review/enshored/78289) ##### Hospitality & leisure Experience Enshored has demonstrated strong expertise in the Hospitality & Leisure industry, particularly in enhancing customer service and operational efficiency. Clients appreciate their flexibility, responsiveness, and effective project management, which have led to improved customer satisfaction rates. The company's ability to train skilled agents and adapt to client needs showcases their commitment to delivering quality support. Overall, Enshored's proven track record and positive client feedback position them as a valuable partner for businesses in the Hospitality & Leisure sector. - 2 reviews for hospitality & leisure industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Staff Augmentation for Travel Management Platform (4.0/5, Feb 11, 2020): Enshored augments customer support resources to address technical and travel inquiries for a corporate travel management platform.   [Read Full Review](https://clutch.co/go-to-review/enshored/137220) - Web & UI/UX Design for RV Sites Marketplace (5.0/5, Oct 20, 2023): Enshored provides web and UI/UX design for an RV sites marketplace. With the client's guidance, the team has placed camping spots on a map and added amenities. They've also completed profiles on the system. [Read Full Review](https://clutch.co/go-to-review/enshored/242843) ##### Consumer Products Experience Enshored demonstrates strong expertise in customer support for the Consumer Products sector, particularly in consumer electronics. Clients commend the company's ability to scale support teams rapidly while maintaining high-quality service. Their effective management fosters low employee turnover, contributing to improved customer satisfaction ratings and response times. Overall, Enshored's commitment to employee well-being and proactive project management enhances their value as a partner, making them a suitable choice for businesses in the Consumer Products industry. - 1 review for consumer products industry - Unknown avg. project cost - Customer & Sales Support Outsourcing for Consumer Electronics Company (4.5/5, Oct 28, 2019): Enshored provides customer service, sales, and, and technical support for a consumer electronics company on an ongoing basis.  [Read Full Review](https://clutch.co/go-to-review/enshored/74021) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients have generally praised Enshored for providing excellent value for money, with many noting significant cost savings compared to hiring in-house staff. For instance, one client highlighted that Enshored's services saved them around $2 million compared to internal hires. Another mentioned that the partnership allowed them to scale efficiently without increasing headcount. Overall, feedback indicates that Enshored delivers high-quality services at a competitive price, making them a preferred choice for many businesses. [Read All Reviews](https://clutch.co/profile/enshored?verified=true#reviews) - $50,000 to $199,999 (4 reviews) - $200,000 to $999,999 (2 reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 2 countries - United States (9 projects) - Scotland (2 projects) This provider is available in 4 time zones: - Greenwich Mean Time (GMT) - Central European Time (CET) - Pacific Standard Time (PST) - Singapore Standard Time (SGT) This provider is fluent in 14 languages: - English - Spanish - Arabic - Portuguese - Japanese - Korean - French - Thai - Italian - German - Mandarin - Russian - Finnish - Filipino [View Reviews](https://clutch.co/profile/enshored?verified=true#reviews) --- ### [Top Customer Service](https://clutch.co/profile/top-customer-service) #### 5 out of 5 star rating (68 reviews) - $1,000+ minimum project size - 250 - 999 employees - Brooklyn, NY #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Content Moderation Services - 55% Customer Service Outsourcing - 15% Data Annotation Services #### Company description Top Customer Service is a digital content moderation company specializing in User Content Moderation Services, including content writing and content strategy development. With 100% positive feedback, clients praise their ability to craft high-quality, SEO-aligned content that enhances brand messaging and online presence. Their efficient project management and understanding of client brand voices are highlighted, though some suggest more proactive content strategy input could enhance their offerings. [Visit Website](https://contentmoderation.topcustomerservice.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=content-moderation-chat) #### Timely The sentiment regarding timeliness in client feedback for Top Customer Service is overwhelmingly positive. Clients consistently noted improved response times and efficient handling of inquiries. For instance, the Marketing Director of XD Roofing highlighted 'faster response times' and noted that their team 'adapted well to our service requirements.' Similarly, the Marketing Manager of Little Wonder Selcc stated that they experienced 'significantly improved' response times, reflecting a commitment to timely communication. Overall, clients expressed satisfaction with the promptness and reliability of service delivery. - Call Center & Customer Support for Chimney Cleaning Company (5.0/5, Jun 20, 2025): Our techs are very happy with them because they keep the customer updated about techs and confirm them for jobs a day ahead which helped us gain more jobs and they also good with closing estimates. Yes, they are always on time. They understand the value of time and help our techs all the time. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/383904) - Tech Support & Customer Service for an AI-Based Hiring Co (5.0/5, Jun 27, 2025): Top Customer Service meets deadlines. We use an in-house management system, and we communicate via Slack. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/385733) - Customer Support Services for Credit Union (5.0/5, Jul 25, 2025): Because their staff was always accessible and the project manager made sure everything proceeded according to plan, the project went smoothly. They addressed any issues we had during the project and made changes as needed. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/393246) - Customer Service for Nonprofit Organization (5.0/5, Dec 3, 2025): Project management was smooth. They delivered reports on time, followed our internal guidelines, and met the agreed SLAs without issue. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/423420) - Customer Support Portal Dev & Design for Appliance Repair Co (5.0/5, Dec 6, 2025): Top Customer Service provided a clear timeline and milestone schedule, and each deliverable was delivered on or before the agreed deadlines. Weekly progress meetings helped keep things transparent. [Read Full Review](https://clutch.co/go-to-review/top-customer-service/424033) #### 1 review mentions Content Moderation Services Content Writing Services for Digital Marketing Agency 5.0/5 — Top Customer Service provided content writing services for a digital marketing agency. The team created website copy, service descriptions, blog content, and marketing-focused articles. - 1 of 1 Content Moderation Services reviews are 5 stars - 1 new review for Content Moderation Services in past 6 months - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/top-customer-service/451150) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred. [Read All Reviews](https://clutch.co/profile/top-customer-service?verified=true#reviews) - $10,000 to $49,000 (18 reviews) - $50,000 to $199,999 (11 reviews) - $200,000 to $999,999 (6 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 3 countries - Canada (13 projects) - France (1 projects) - United States (18 projects) This provider is available in 35 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 20 languages: - English - Spanish - Arabic - Hindi - Russian - Japanese - German - Javanese - Korean - French - Turkish - Italian - Ukrainian - Kannada - Romanian - Maithili - Hebrew - Estonian - Finnish - Swedish [View Reviews](https://clutch.co/profile/top-customer-service?verified=true#reviews) --- ### [TDCX](https://clutch.co/profile/tdcx) #### 4.8 out of 5 star rating (12 reviews) - $100,000+ minimum project size - 10,000+ employees - Singapore, Singapore #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 10% Content Moderation Services - 50% Customer Service Outsourcing - 10% Business Consulting - 20% Sales Outsourcing #### Company description TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive. [Visit Website](https://www.tdcx.com/?utm_source=clutch&utm_medium=referral&utm_campaign=GLOBAL_B2B_ClutchProfile) #### Timely The sentiment regarding TDCX's timeliness is overwhelmingly positive. Clients consistently note their ability to meet deadlines and adapt quickly to project changes. For instance, one client highlighted TDCX's readiness for smaller projects, stating they are 'always on time or even ready upfront.' Another client emphasized their quick response to technical issues, minimizing disruptions. Overall, TDCX is recognized for their effective communication and proactive approach, which fosters a reliable partnership. - Call Center Services for Luxury E-Commerce Company (5.0/5, Apr 8, 2022): Whenever we have a smaller project that needs to be executed, they’re always on time or even ready upfront. Communication is always flawless with them. Good communication has been especially important in the past two years, and I’ve never felt uninformed about what’s happening. [Read Full Review](https://clutch.co/go-to-review/tdcx/2622) - BPO Services for E-Commerce Company (5.0/5, Mar 31, 2022): In addition, the team is also organised and hold themselves accountable in timeline and deliverables. The managers are very easy to work with, there is alignment and also trust between us. We have weekly syncs and our action items are well-managed over a tracker. [Read Full Review](https://clutch.co/go-to-review/tdcx/14762) #### Experience in 8 industries TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience. [Read All Reviews](https://clutch.co/profile/tdcx?verified=true#reviews) ##### Hospitality & leisure Experience TDCX has garnered positive feedback from clients in the Hospitality & leisure industry, highlighting their expertise in quality evaluations and omni-channel support. Clients appreciate their agility, creative problem-solving, and commitment to exceptional customer experience. The company is recognized for their effective communication and responsive service, enabling clients to focus on complex projects. Overall, TDCX's strengths in operational efficiency and reliable support make them a strong contender for businesses in the Hospitality & leisure sector seeking a capable partner. - 2 reviews for hospitality & leisure industry - 2 reviews are 5 stars - Unknown avg. project cost - Call Center Services for Online Lodging Marketplace (5.0/5, Mar 11, 2022): TDCX provides call center services for an online lodging marketplace. They are expected to sustainably support their English business globally.  [Read Full Review](https://clutch.co/go-to-review/tdcx/13103) - BPO Services for Tech Company (5.0/5, May 25, 2022): TDCX helped a hospitality tech firm improve their quality evaluations and other quality efforts. Their scope of work includes transaction monitoring, data analysis, reporting, and improvement calibrations. [Read Full Review](https://clutch.co/go-to-review/tdcx/20309) ##### Social Networking Experience TDCX has demonstrated strong expertise in providing 24/7 global English support for social media advertisers, showcasing their ability to handle rapid growth and adapt to changing needs. Clients appreciate their collaborative partnership approach, quick problem resolution, and insightful analytics. Overall, the sentiment is positive, highlighting TDCX's strengths in scalability, premium service quality, and responsiveness, making them a strong candidate for businesses in the Social Networking industry seeking reliable support solutions. - 1 review for social networking industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Global Social Media Company (5.0/5, May 17, 2022): TDCX provides 24/7 global English support to a social media company's advertising partners. The team is responsible for answering advertisers' support queries via chat or email. [Read Full Review](https://clutch.co/go-to-review/tdcx/19303) ##### Financial services Experience TDCX has demonstrated significant expertise in the Financial services industry, particularly in customer service, account security, and risk assessments for a major Fintech company. Clients commend TDCX for their strong operational performance, insightful analyses, and effective collaboration. Their commitment to transparency fosters trust and enhances operational efficiency. Overall, TDCX is viewed as a strong partner capable of delivering scalable and quality solutions, making them a suitable choice for businesses seeking to enhance their financial service operations. - 1 review for financial services industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Customer Service, Security & Risk Assessment for Fintech Co (5.0/5, Apr 28, 2022): TDCX provides a fintech company with scalable operations for customer service, account security, and merchant risk assessments. They provide a thousand-person team to operate at multiple service levels. [Read Full Review](https://clutch.co/go-to-review/tdcx/16961) ##### Food & Beverages Experience TDCX has demonstrated significant expertise in the Food & Beverages sector by enhancing customer experience through their flexible and adaptive customer service solutions. Clients have noted a marked improvement in customer satisfaction, highlighting their effective training programs and timely recruitment of skilled representatives. Overall sentiment reflects a strong capability to meet the specific demands of the industry, making TDCX a viable partner for businesses seeking to elevate their customer engagement and service excellence. - 1 review for food & beverages industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Premium Coffee Brand (5.0/5, Apr 24, 2022): TDCX provides call center services for a premium coffee brand. They offer pre-sales, after-sales, technical assistance, and customer care services. [Read Full Review](https://clutch.co/go-to-review/tdcx/16599) ##### Software Experience TDCX demonstrates extensive expertise in the Software industry, particularly in advertising support operations for major social media platforms. Clients commend their ability to scale services while maintaining high quality and operational efficiency, achieving industry-leading customer satisfaction. Their strong presence in the APAC region and commitment to training and quality assurance further enhance their reliability. However, some feedback suggests a need for deeper industry vertical expertise, indicating potential for growth in specialized areas. - 1 review for software industry - Unknown avg. project cost - BPO Services for Social Media Platform (4.0/5, Apr 14, 2022): TDCX is handling a social media platform's advertising and service support efforts. Their responsibilities include running ads on the client's platform and providing technical and generic advertising support. [Read Full Review](https://clutch.co/go-to-review/tdcx/15930) ##### Consumer Products Experience TDCX has received positive feedback from clients in the Consumer Products sector, particularly in the luxury e-commerce space. The company demonstrates expertise in customer service, achieving service quality on par with internal teams and ensuring seamless communication. Clients appreciate TDCX's hands-on approach and service-oriented mentality, which fosters a strong partnership. Their effective training and onboarding processes further enhance operational efficiency. Overall, TDCX is well-suited for businesses seeking reliable customer service solutions in the Consumer Products industry. - 1 review for consumer products industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Luxury E-Commerce Company (5.0/5, Apr 8, 2022): TDCX provides call center services for an e-commerce company. They respond to tickets and offer order support for the end customers during the client’s out-of-office hours, supporting 24/7 customer service. [Read Full Review](https://clutch.co/go-to-review/tdcx/2622) ##### Retail Experience TDCX has received positive feedback from clients in the Retail industry, particularly praising their expertise in customer experience management. Clients highlighted TDCX's dedication, flexibility, and commitment to collaborative growth. Their ability to adapt to changing business needs and establish effective communication channels has facilitated seamless operations. Overall, TDCX is recognized for its strong leadership, accountability, and organized approach, making it a suitable partner for Retail businesses seeking reliable support in customer service. - 1 review for retail industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - BPO Services for E-Commerce Company (5.0/5, Mar 31, 2022): TDCX provides BPO services for an e-commerce company. They support the client's inbound inquiries via tickets, emails, phone, and chat for both pre and post-sales in three different markets. [Read Full Review](https://clutch.co/go-to-review/tdcx/14762) ##### IT Services Experience TDCX has garnered positive feedback in the IT Services industry for its expertise in customer support and operational management. Clients commend their multilingual capabilities and strong problem-solving skills, noting significant improvements in customer satisfaction and operational efficiency. The company's proactive approach and ability to scale talent to meet client needs have been highlighted as key strengths. Overall, TDCX is viewed as a reliable partner capable of delivering exceptional results in customer experience and support. - 2 reviews for it services industry - 2 reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost - Call Center Services for Tech Company (5.0/5, Jun 16, 2021): TDCX provides ongoing B2C support for an e-commerce, global platform. They supply a team of 10 people to help maintain customer satisfaction and convert inbound calls and leads.  [Read Full Review](https://clutch.co/go-to-review/tdcx/56670) - Call Center Services for Global Tech Company (5.0/5, Jun 25, 2021): For over six years, TDCX has been handling customer support services for a global tech company. They are in charge of providing troubleshooting support in 10 languages across three channels. [Read Full Review](https://clutch.co/go-to-review/tdcx/64894) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery. [Read All Reviews](https://clutch.co/profile/tdcx?verified=true#reviews) - $1,000,000 to $9,999,999 (2 reviews) - $200,000 to $999,999 (1 reviews) - $10,000,000 + (1 reviews) #### Completed projects in 4 countries - Germany (1 projects) - Singapore (7 projects) - Spain (1 projects) - United States (1 projects) This provider is available in 32 time zones: - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) [View Reviews](https://clutch.co/profile/tdcx?verified=true#reviews) --- ### [ROI CX Solutions](https://clutch.co/profile/roi-cx-solutions) #### 4.8 out of 5 star rating (4 reviews) - $50,000+ minimum project size - 1,000 - 9,999 employees - American Fork, UT #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 20% Customer Service Outsourcing - 10% Data Annotation Services - 15% Finance & Accounting Outsourcing (FAO) - 5% HR Outsourcing #### Company description ROI CX Solutions is a customer support service provider specializing in managing customer interactions and enhancing service delivery. The company receives overwhelmingly positive feedback, with approximately 95% of reviewers praising its flexibility, timely delivery, and ability to improve response times significantly. Clients commend their adaptability to unique needs, while a few suggest a need for more proactive initiative and early alignment efforts. [Visit Website](http://roicallcentersolutions.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Adaptable Overall sentiment regarding adaptability is positive, with clients noting ROI CX Solutions' strong flexibility in accommodating unique needs and adjusting to technical challenges. One client highlighted their seamless adaptation to support requirements and effective communication. Although there were initial setbacks in talent recruitment, the company ultimately delivered on time and met key milestones. Suggestions for improvement included more proactive initiatives for training needs, but their later flexibility effectively mitigated earlier challenges. - Call Center Services for Software Dev Company (4.5/5, Feb 25, 2026): ROI CX Solutions’ project management has been solid overall, with strong flexibility and accommodation to our unique needs. We experienced a slight setback early on in recruiting the right talent, but that seems to be on track now that we’ve dialed in the ideal agent persona. They’ve delivered on time after the initial hiccups, meeting key milestones despite the challenges. ROI CX Solutions has flexible adjustments to our tech stack learning curve and system navigation. They maintain consistent communication, adapt seamlessly to our support needs, and collaborate creatively to elevate the overall user experience — their care and support shine through clearly. [Read Full Review](https://clutch.co/go-to-review/roi-cx-solutions/438751) #### Experience in 4 industries ROI CX Solutions has demonstrated expertise across several industries, including retail, medical, hospitality & leisure, and consumer products & services. Clients praised their responsiveness, professionalism, and ability to enhance operational efficiency. In retail, they excelled in issue resolution and communication. In medical, they improved patient experience and call handling metrics. In hospitality, they showcased flexibility and cost management, while in consumer products, they significantly reduced response times and elevated customer satisfaction. Overall, their strengths align well with organizations seeking effective support solutions in these sectors. [Read All Reviews](https://clutch.co/profile/roi-cx-solutions?verified=true#reviews) ##### Hospitality & leisure Experience ROI CX Solutions has demonstrated significant expertise in the Hospitality & Leisure industry, particularly in optimizing staffing and reducing costs for their clients. Their impressive flexibility and commitment to meeting client needs contribute positively to project outcomes, as noted by the Director of a hospitality firm. The consistent delivery of new hires and effective communication further solidifies their strength in providing value within this sector, making them a strong candidate for businesses seeking reliable support. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Staffing & Call Center Services for Event Company (5.0/5, Jan 16, 2026): ROI CX Solutions provided staffing and call center services for an event company. The team's goals were to support inbound interactions to lower costs and add flexibility for the client. [Read Full Review](https://clutch.co/go-to-review/roi-cx-solutions/430409) ##### Retail Experience ROI CX Solutions has received positive feedback from clients in the Retail industry, particularly in terms of their ability to assess and prioritize support tickets effectively. Clients like Kendra Scott appreciate the company's strong communication and project management capabilities, noting timely responses and a culture fit. Their expertise has led to improved issue resolution and trust, indicating a strong impact on their clients' operations. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Jewelry Retailer (5.0/5, Jan 19, 2026): ROI CX Solutions provides ongoing customer support services for a jewelry retailer. The team is responsible for assessing tickets, setting priorities, resolving issues, and escalating them when necessary. [Read Full Review](https://clutch.co/go-to-review/roi-cx-solutions/430758) #### Very responsive ROI CX Solutions is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 3 cities - Austin, Texas (1 projects) - Dallas, Texas (1 projects) - Shiner, United States (1 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/roi-cx-solutions?verified=true#reviews) --- ### [Reputation Defense Network](https://clutch.co/profile/reputation-defense-network) #### 5 out of 5 star rating (8 reviews) - $1,000+ minimum project size - $150 - $199 average hourly rate - 10 - 49 employees - San Francisco, CA #### Services Provided - Allocation of Expertise by Percentage - 10% Content Marketing - 10% Content Moderation Services - 10% Corporate Law - 10% Digital Strategy - 60% Public Relations #### Company description Reputation Defense Network is a specialized company focusing on online reputation management, including the removal and suppression of negative content. Across the reviews, the company is praised for its effective strategies, seamless workflow, and industry expertise, with a 100% satisfaction rate reported. Clients consistently highlight their urgency, attention to detail, and comprehensive approach to restoring and enhancing online reputations. [Visit Website](https://reputationdefensenetwork.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Trustworthy The overall sentiment regarding the Trustworthiness of Reputation Defense Network is highly positive. Clients appreciate the team's depth of knowledge and dedication, highlighting their successful collaboration in managing online reputation challenges. Specific feedback indicates the company provides excellent customer service with regular communication and creative strategies. One client noted the team's passion and trustworthiness as standout qualities, essential in the online marketing industry. However, clients mentioned the need for improved response times due to the team's busy schedule. - Removal of Negative Content for SaaS Company (5.0/5, Sep 7, 2020): I found that their depth of knowledge about the online reputation industry is the most impressive. I also really like the team members' knowledge and drive because it's very difficult to find passionate and trustworthy people in the online marketing world. [Read Full Review](https://clutch.co/go-to-review/reputation-defense-network/57733) #### Experience in 5 industries Reputation Defense Network has demonstrated expertise across various industries, including Automotive, Healthcare, Real Estate, Advertising & Marketing, and Cybersecurity. Clients praised their effectiveness in suppressing negative content and enhancing brand reputation, highlighting strengths such as urgency, communication, and strategic insight. Overall sentiment is positive, with clients expressing satisfaction in their ability to remove harmful content, manage online presence, and protect against competitive attacks. This provider is particularly well-suited for clients facing reputation challenges in these sectors. [Read All Reviews](https://clutch.co/profile/reputation-defense-network?verified=true#reviews) ##### Automotive Experience Reputation Defense Network has demonstrated expertise in managing online reputation challenges within the Automotive industry, particularly in the context of negative content suppression. Clients have praised their swift and effective actions in addressing damaging information, showcasing a strong understanding of the industry's nuances. The seamless collaboration and the urgency displayed by their team have been highlighted as significant strengths, resulting in notable successes in removing harmful content and maintaining brand integrity. - 1 review for automotive industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Negative Content Suppression for Automotive Company (5.0/5, Mar 3, 2022): An automotive company has partnered with Reputation Defense Network to eliminate false and misleading information appearing on prominent websites. They have run strategies to suppress the negative content. [Read Full Review](https://clutch.co/go-to-review/reputation-defense-network/12494) ##### Other industries Experience Reputation Defense Network has demonstrated significant expertise in managing online reputations across various sectors within the Other industries industry. Clients have praised the company's strategic approach to removing negative content and enhancing their online presence. Feedback highlights their attention to detail, effective communication, and the ability to execute complex strategies involving legal and PR elements. Overall, clients express high satisfaction with the results, indicating that Reputation Defense Network is a strong fit for businesses seeking to protect and improve their reputations. - 4 reviews for other industries industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Removal of Negative Content for SaaS Company (5.0/5, Sep 7, 2020): Reputation Defense Network was hired to eliminate ungrounded negative information about the company. The team also focuses its efforts on implementing a full PR strategy to battle against future attacks. [Read Full Review](https://clutch.co/go-to-review/reputation-defense-network/57733) - Public Relations for Credit Card Company (5.0/5, Oct 6, 2020): Reputation Defense Network provides ongoing public relations to a credit card company. They removed false reviews, blogs, and videos that continued to damage the client's brand. [Read Full Review](https://clutch.co/go-to-review/reputation-defense-network/80623) - Reputation Management for Medical Practice Firm (5.0/5, Oct 21, 2020): A medical practice firm hired Reputation Defense Network to employ PR strategies for their brand. The team's main goal is to remove negative information and reviews about the company. [Read Full Review](https://clutch.co/go-to-review/reputation-defense-network/94103) - Defamatory information Removal for Cybersecurity Firm (5.0/5, Nov 5, 2020): Reputation Defense Network was engaged by a cybersecurity firm to help them eliminate false and defamatory information about their company. They provide technical and PR teams as well as defamation attorneys. [Read Full Review](https://clutch.co/go-to-review/reputation-defense-network/106773) ##### Advertising & marketing Experience Reputation Defense Network has received positive feedback in the Advertising & marketing industry for their expertise in reputation management, particularly in review removal and online presence optimization. Clients commend the company's systematic approach, detailed analysis, and effective communication throughout projects. The impact on search engine results has been notable, with improvements observed within a month of collaboration, indicating their strength in enhancing clients' reputations online. Overall, their specialized knowledge positions them as a strong contender for businesses seeking reputation management solutions. - 1 review for advertising & marketing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Defamatory Information Removal for Mktg & Advertising Firm (5.0/5, Oct 23, 2020): Reputation Defense Network manages the PR tactics of a marketing and advertising firm. The team works to remove false reviews about the company and spearheads their site optimization efforts too. [Read Full Review](https://clutch.co/go-to-review/reputation-defense-network/96588) ##### Real estate Experience Reputation Defense Network has demonstrated substantial expertise in managing online reputations within the Real estate industry. Clients highlight their effective strategies for removing negative information, which significantly improved sales processes and client engagement. The company's commitment to seamless communication and a risk-free payment model enhances their credibility. Overall, feedback indicates that Reputation Defense Network is a strong choice for Real estate professionals seeking to protect and enhance their online presence. - 1 review for real estate industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Reputation Management for Real Estate Investment Firm (5.0/5, Jul 15, 2020): Reputation Defense Network provided PR services for a real estate investment firm. The team worked to remove negative information that was coming up in search results for the client. [Read Full Review](https://clutch.co/go-to-review/reputation-defense-network/136830) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Reputation Defense Network as providing strong value for money, despite some noting that costs can be higher than competitors. One client appreciated the guaranteed milestones despite lower quotes from other vendors, highlighting their commitment to results. Another client emphasized that the effectiveness and urgency of the service justified the expense. Overall, the sentiment reflects satisfaction with the outcomes achieved relative to the investment, with many clients expressing that the service exceeded their expectations. [Read All Reviews](https://clutch.co/profile/reputation-defense-network?verified=true#reviews) - $10,000 to $49,000 (5 reviews) - $50,000 to $199,999 (2 reviews) #### Completed projects in 7 cities - Milwaukee, Wisconsin (1 projects) - Murrieta, California (1 projects) - Sacramento, California (1 projects) - San Diego, California (1 projects) - San Jose, California (1 projects) - Walnut Creek, California (1 projects) - Las Vegas, Nevada (1 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 2 languages: - English - Spanish [View Reviews](https://clutch.co/profile/reputation-defense-network?verified=true#reviews) --- ### [Hugo Inc.](https://clutch.co/profile/hugo) #### 5 out of 5 star rating (28 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Chicago, IL #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 25% Customer Service Outsourcing - 10% Data Annotation Services - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing #### Company description Hugo Inc. | Top CX Provider is a leading company specializing in user-generated content moderation services and community management, offering a range of solutions such as content safety services, UGC moderation, and online moderation services. Across their reviews, 100% of clients praise their ability to enhance efficiency, reduce response times, and deliver exceptional customer support, underscoring their dedication to quality and adaptability. [Visit Website](https://hugotech.co/?utm_source=clutch.co&utm_medium=referral&utm_campaign=content-moderation-chat) #### Reliable Hugo has received consistent feedback highlighting their reliability as a partner. Clients praised their unwavering commitment to on-time deliveries, with one stating, "Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive." Another client emphasized their exceptional adaptability, noting that every delivery was "punctual and hassle-free." Overall, the sentiment is overwhelmingly positive, reinforcing Hugo's reputation as a dependable outsourcing ally capable of meeting specific client needs. - Customer Service Outsourcing for Gaming Company (5.0/5, Aug 22, 2023): I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions. [Read Full Review](https://clutch.co/go-to-review/hugo/227246) - Multilingual Customer Support for Beverage Company (5.0/5, Aug 22, 2023): I'm delighted to share my exceptional experience working with Hugo, our trusted outsourcing partner. Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions. [Read Full Review](https://clutch.co/go-to-review/hugo/227228) #### Experience in 10 industries Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations. [Read All Reviews](https://clutch.co/profile/hugo?verified=true#reviews) ##### Financial services Experience Hugo Inc. has received positive feedback from clients in the Financial services industry, emphasizing their expertise in customer support and operational efficiency. Clients praised their ability to streamline partner integration and enhance customer satisfaction, leading to significant improvements in customer retention and reduced churn. The team’s responsiveness, cultural alignment, and adaptability were highlighted as key strengths, positioning Hugo as a valuable partner for financial organizations aiming to enhance their customer experience and operational capabilities. - 3 reviews for financial services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Support for FinTech Organization (5.0/5, Aug 23, 2023): Hugo was hired by a fintech organization for customer support, with the goals of increasing retention and reducing costs. They were also responsible for monitoring and filtering news headlines for the client. [Read Full Review](https://clutch.co/go-to-review/hugo/227511) - BPO & Customer Service Support for Financial Services Co (4.5/5, Jun 27, 2024): Hugo manages a financial services company's inbound lead generation, customer service support, and content production. They also handle lead reviews via phone and email, edit content, and publish said content. [Read Full Review](https://clutch.co/go-to-review/hugo/297087) - CX Outsourcing for Financial Services Firm (5.0/5, Apr 25, 2025): Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer success program. [Read Full Review](https://clutch.co/go-to-review/hugo/369732) ##### eCommerce Experience Hugo Inc. has received positive feedback from eCommerce clients, highlighting their expertise in streamlining operations and enhancing compliance standards. Their ability to manage back-office functions and supplier vetting has resulted in impressive outcomes, including a 17% revenue increase and significant reductions in onboarding time. Clients commend Hugo's adaptability and quality control, which support market expansion effectively. Overall, their strong performance in the eCommerce sector indicates a good fit for businesses seeking reliable outsourcing solutions. - 1 review for ecommerce industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Back Office Outsourcing for E-Commerce Co (5.0/5, Sep 24, 2024): Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted new suppliers. [Read Full Review](https://clutch.co/go-to-review/hugo/316944) ##### Automotive Experience Hugo Inc. has received positive feedback from clients in the Automotive sector, particularly for its expertise in enhancing customer support and lead management. A client highlighted their ability to seamlessly integrate into existing operations while improving engagement through multi-channel communication. The company's strong project management and adaptability were noted as key strengths, resulting in measurable improvement in customer service capabilities for automotive manufacturers. Overall, Hugo is positioned as a solid choice for businesses seeking to enhance their customer relationship management in the Automotive industry. - 1 review for automotive industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Automotive Company (5.0/5, Jun 27, 2024): Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. [Read Full Review](https://clutch.co/go-to-review/hugo/297108) ##### Food & Beverages Experience Hugo Inc. has garnered positive feedback from clients in the Food & Beverages industry, highlighting their expertise in enhancing customer support through innovative solutions. Clients commend their commitment to responsiveness, multilingual support, and timely project delivery, which significantly improved customer satisfaction. Hugo's alignment with company culture and values further distinguishes them as a reliable partner. Overall, their exceptional service and adaptability make them a strong candidate for businesses seeking to elevate customer relations in the Food & Beverages sector. - 1 review for food & beverages industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Multilingual Customer Support for Beverage Company (5.0/5, Aug 22, 2023): Hugo provides customer support for a beverage company. They augment the client's support team and offer multi-channel support in different languages. [Read Full Review](https://clutch.co/go-to-review/hugo/227228) ##### Software Experience Hugo Inc. has received positive feedback from clients in the Software industry, highlighting their expertise in community management, content moderation, and customer support. Clients praised their proactive communication, timely project management, and effective strategies that resulted in measurable outcomes, such as reduced response times and increased engagement. Their commitment to social responsibility and building inclusive teams further distinguishes them, making Hugo a strong candidate for businesses seeking innovative and impactful software solutions. - 2 reviews for software industry - 2 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Staff Aug & Content Moderation for Blockchain Technology Co (5.0/5, Aug 23, 2023): Hugo provides staff augmentation services for a blockchain technology company. Hugo's team assists the client in responding to support tickets, community management, and user-generated content moderation.  [Read Full Review](https://clutch.co/go-to-review/hugo/227600) - Digital Marketing, SMM & SEO for Software Solutions Company (5.0/5, Dec 8, 2023): Hugo developed a comprehensive digital marketing strategy for a software solutions company. They analyzed the client's digital landscape, crafted email and social media campaigns, and implemented SEO practices. [Read Full Review](https://clutch.co/go-to-review/hugo/254863) ##### Information technology Experience Hugo Inc. has received positive feedback within the Information Technology sector, particularly for its ability to enhance operational efficiency and customer support. Clients praise their strong communication, reliability, and expertise in outsourced services, noting significant improvements in response accuracy and overall performance metrics. Their collaborative approach and cultural fit are highlighted as key strengths, making them a valuable partner for businesses seeking to streamline processes and focus on innovation. - 2 reviews for information technology industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support for IT Company (5.0/5, Aug 24, 2023): Hugo provides ongoing customer support for an IT company. The team provides real-time responses via chat support, answers emails in a timely manner, and handles customer calls with professionalism. [Read Full Review](https://clutch.co/go-to-review/hugo/227974) - Outsourced Accounting & Content Writing for IT Services Firm (4.5/5, Sep 11, 2023): Hugo provides outsourced accounting, finance, and content writing services for an IT services firm. They create financial reports and statements and produce and proofread content based on the content calendar. [Read Full Review](https://clutch.co/go-to-review/hugo/231922) ##### Environmental Services Experience Hugo Inc. has received positive feedback from clients in the Environmental Services industry, highlighting their expertise in AI enhancements and marketing research. Clients commend the company for its efficient project management, achieving significant improvements in response times and operational speeds. The commitment to innovation and high accuracy in deliverables (97%) demonstrates Hugo’s capability to meet the evolving needs of the industry, making them a strong candidate for potential collaborations. - 1 review for environmental services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Digital Strategy for Environmental Solutions Platform (5.0/5, Aug 29, 2023): An environmental solutions platform hired Hugo for their digital strategy services. The team's responsibilities include AI market research, CMS integration, and ongoing customer support. [Read Full Review](https://clutch.co/go-to-review/hugo/229057) ##### Advertising & marketing Experience Hugo Inc. has received positive feedback in the Advertising & Marketing industry for its exceptional operational support, enabling clients to focus on core activities. Clients praised their seamless integration, proactive communication, and alignment with company values, which fostered strong partnerships. The measurable impact includes significant efficiency improvements and enhanced customer interactions. Overall, Hugo demonstrates expertise and a strong culture fit, making them a favorable choice for businesses seeking to optimize their marketing operations. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Accounting Services for Marketing & Venture Capital Firm (5.0/5, Aug 24, 2023): A marketing and venture capital firm hired Hugo for their financial accounting services. The team is responsible for financial reporting, tax return documentation, content development, and auditing. [Read Full Review](https://clutch.co/go-to-review/hugo/228004) - Customer Support for Marketing & Advertising Company (5.0/5, Aug 28, 2023): A marketing and advertising company has hired Hugo for customer support. They handle front-line customer support via email, chat, phone, and texts and also engage leads for potential customers. [Read Full Review](https://clutch.co/go-to-review/hugo/228778) ##### Gaming Experience Hugo Inc. has garnered positive feedback in the Gaming industry, showcasing their strengths in community engagement, customer support, and affiliate program management. Clients commend their ability to enhance response times and foster collaboration, significantly impacting satisfaction and operational efficiency. The team's professionalism, attention to detail, and adaptability are frequently highlighted, indicating a strong fit for companies seeking dedicated partners in gaming project execution. - 3 reviews for gaming industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Gaming Company (5.0/5, Aug 17, 2023): Hugo provided call center services for a gaming company. They managed the client's customer experience via social media, responded to tickets, and vetted creditors and affiliates. [Read Full Review](https://clutch.co/go-to-review/hugo/226093) - Customer Service Outsourcing for Gaming Company (5.0/5, Aug 22, 2023): Hugo provides customer service outsourcing services for a gaming company. Hugo provides outsourcing services and 24/7 customer support, allowing the client's customers to seek assistance whenever they need it. [Read Full Review](https://clutch.co/go-to-review/hugo/227246) - Content Mktg & Call Center Services for Cashback Gaming Co (5.0/5, Aug 23, 2023): Hugo managed a cashback gaming company's affiliate program, overseeing recruitment, tracking, performance, and more. The team also handled the customer support inquiries and built a FAQ section for the website. [Read Full Review](https://clutch.co/go-to-review/hugo/227641) ##### Media Experience Hugo Inc. has demonstrated strong expertise in the Media industry, particularly in video production and content localization. Clients have praised their ability to enhance quality assurance and scale content creation efficiently, achieving significant improvements like tripling content output with high accuracy. The company's organized project management and swift onboarding process have further solidified positive sentiments. Overall, Hugo is well-regarded for delivering high-quality work and meeting diverse production demands effectively, making them a solid choice for media-related projects. - 1 review for media industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Scaling & QA Services for Media Company (5.0/5, Aug 23, 2023): A media company has hired Hugo for video scaling services; projects have included creating scripts and scaling translation capabilities to localize content. The team also supplies video guideline QA services. [Read Full Review](https://clutch.co/go-to-review/hugo/227617) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner. [Read All Reviews](https://clutch.co/profile/hugo?verified=true#reviews) - $50,000 to $199,999 (7 reviews) - $200,000 to $999,999 (6 reviews) - $10,000 to $49,000 (2 reviews) #### Completed projects in 6 countries - France (1 projects) - Kenya (3 projects) - Netherlands (1 projects) - United Arab Emirates (1 projects) - United States (9 projects) - England (1 projects) This provider is available in 38 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 54 languages: - Mandarin - English - Spanish - Arabic - Bengali - Hindi - Russian - Portuguese - Japanese - German - Javanese - Korean - French - Turkish - Vietnamese - Telugu - Cantonese - Marathi - Tamil - Italian - Urdu - Gujarati - Polish - Ukrainian - Persian - Malayalam - Kannada - Oriya - Panjabi - Sunda - Romanian - Bhojpuri - Azerbaijani - Maithili - Hausa - Burmese - Awadhi - Thai - Dutch - Yoruba - Sindhi - Hebrew - Czech - Serbian - Bulgarian - Estonian - Slovakian - Slovenian - Croatian - Finnish - Swedish - Norwegian - Georgian - Filipino [View Reviews](https://clutch.co/profile/hugo?verified=true#reviews) --- ### [Cogito Tech LLC](https://clutch.co/profile/cogito-tech) #### 4.7 out of 5 star rating (17 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Levittown, NY #### Services Provided - Allocation of Expertise by Percentage - 10% AI Consulting - 20% Content Moderation Services - 35% Data Annotation Services - 20% Generative AI - 15% Transcription #### Company description Cogito Tech LLC is a data annotation and labeling company known for its consistent delivery of high-quality results and strong project management skills. The majority of reviews highlight their ability to meet deadlines and provide value for cost, with over 90% of clients noting their impressive turnaround times and responsiveness. However, occasional feedback suggests room for improvement in maintaining consistent labeling quality. [Visit Website](https://www.cogitotech.com/) #### Collaborative The feedback regarding collaboration highlights Cogito Tech LLC's strong team dynamics and professionalism. Clients noted the team's proactive approach in understanding project requirements and their commitment to high-quality results. One client emphasized the ease of communication and openness to feedback, stating that this led to a seamless and productive collaboration. Overall, the sentiment reflects a positive view of the company's collaborative efforts, although there is a suggestion for improvement within the annotation team. - Data Annotation Services for AI Retail Company (5.0/5, Jul 15, 2025): The team consistently met all deadlines. They were proactive in collaborating to understand the requirements and ensure alignment on the project. The team's professionalism and collaborative approach were impressive. They were consistently easy to work with, open to feedback, and committed to delivering high-quality results. [Read Full Review](https://clutch.co/go-to-review/cogito-tech/390226) #### Experience in 6 industries Cogito Tech LLC has received positive feedback across several industries, notably Information Technology, Medical, and Automotive. Clients praised their expertise in data annotation and quality assurance, resulting in significant performance improvements, such as a 75% increase in plant efficiency and 99.9% task accuracy. In the Medical sector, consistent high-quality labeling was highlighted, while in Automotive, their adaptability and project management were commended. Overall sentiment is highly favorable, indicating Cogito Tech LLC is well-suited for projects in AI, healthcare, and advanced technical applications. [Read All Reviews](https://clutch.co/profile/cogito-tech?verified=true#reviews) ##### Medical Experience Cogito Tech LLC has received positive feedback from clients in the Medical industry, highlighting their expertise in data labeling for medical devices and ultrasound imaging. Clients commend the company's high-quality service, efficient project management, and excellent communication. Specific strengths include consistency in data quality and adherence to deadlines, making them a reliable partner for medical technology projects. Overall, Cogito Tech LLC is well-positioned to support businesses in the Medical sector seeking quality data services. - 2 reviews for medical industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Data Annotation Services for Medical Imaging Company (5.0/5, Jun 14, 2025): Cogito Tech LLC provides data labeling services for a medical imaging company. The team is tasked with labeling 2D ultrasound data by hand. [Read Full Review](https://clutch.co/go-to-review/cogito-tech/381826) - Video & Image Labeling Services for Medical Device Company (4.5/5, Aug 7, 2025): Cogito Tech LLC has provided data labeling services for a medical device company. The team is tasked with video and image labeling. [Read Full Review](https://clutch.co/go-to-review/cogito-tech/396355) ##### Agriculture Experience Cogito Tech LLC has demonstrated expertise in the Agriculture industry, specifically in Agritech, by delivering high-quality annotation data that significantly contributed to the success of AI models. Clients appreciate their responsive communication and timely project delivery, emphasizing their good value for cost. Overall sentiment is overwhelmingly positive, with clients highly recommending Cogito Tech LLC for their professionalism and effectiveness in meeting project goals. - 1 review for agriculture industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Data Annotation Services for AgriTech Company (5.0/5, Jul 10, 2025): Cogito Tech LLC provided data annotation services for an agritech company. The team was responsible for annotating data to train the client's AI model. [Read Full Review](https://clutch.co/go-to-review/cogito-tech/388996) ##### Information technology Experience Cogito Tech LLC demonstrates strong expertise in data annotation and AI model support within the Information Technology sector. Clients commend their professionalism, collaborative approach, and ability to meet deadlines while maintaining high-quality standards. Notable improvements in operational performance, linked to their contributions, reflect their impactful services. Overall, the company is well-regarded for its responsive communication and adaptability, making it a suitable partner for IT projects requiring meticulous data handling and AI integration. - 2 reviews for information technology industry - 2 reviews are 5 stars - Unknown avg. project cost - Data Annotation Services for AI Retail Company (5.0/5, Jul 15, 2025): Cogito Tech LLC provides data annotation services for an AI retail company. The team has used various types of classification techniques to visually match similar products and verify their availability. [Read Full Review](https://clutch.co/go-to-review/cogito-tech/390226) - Data Annotation Services for AI Model Development Company (5.0/5, Sep 11, 2025): Cogito Tech LLC provides data annotation services for an AI model development company. The team has annotated images of waste piles to train an AI model and provided support for the client's customers. [Read Full Review](https://clutch.co/go-to-review/cogito-tech/405084) ##### IT Services Experience Cogito Tech LLC has received positive feedback from clients in the IT Services industry, highlighting their expertise in data annotation and project management. Clients commend their ability to deliver high-quality work consistently, with accuracy rates exceeding 90%. Their responsiveness and adaptability to changing project requirements are particularly noted as strengths. Overall, potential clients can expect a dedicated team that offers competitive pricing while maintaining a strong commitment to quality and timely delivery. - 2 reviews for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Data Annotation Services for Visual AI Technology Co (5.0/5, Jul 7, 2025): Cogito Tech LLC provides AI data annotation services for a visual AI technology company. The team annotates frames with respective values and tags elements that cannot be tagged using AI. [Read Full Review](https://clutch.co/go-to-review/cogito-tech/387978) - Data Annotation Services for AI Solutions Company (4.5/5, Jul 9, 2025): Cogito Tech LLC provided image annotation services to support an AI model for automated damage detection in vehicles. The team annotated a dataset of over 11,500 images and provided QA and progress reports. [Read Full Review](https://clutch.co/go-to-review/cogito-tech/388698) ##### Automotive Experience Cogito Tech LLC has received positive feedback from clients in the Automotive industry, particularly for their expertise in data annotation and quality control. Their collaboration with Smart Eye highlighted their ability to efficiently manage large volumes of annotation tasks while ensuring high accuracy and timely delivery. Clients noted Cogito’s strong project management, responsiveness to client needs, and ability to adapt to evolving project requirements, making them a reliable partner for Automotive projects focused on human behavior analysis. - 1 review for automotive industry - 1 review is 5 stars - Unknown avg. project cost - Video Annotation Services for AI Technology Co (5.0/5, Jul 9, 2025): Cogito Tech LLC provides video and image annotation services for an AI technology company. The team has labeled data, reviewed annotations for accuracy, corrected errors, and supported task tracking. [Read Full Review](https://clutch.co/go-to-review/cogito-tech/388564) ##### Engineering Experience Cogito Tech LLC has received positive feedback within the Engineering industry, particularly for their expertise in AI/ML data labeling. Clients highlight the company's strong project management, responsive communication, and scalability. While there is some critique regarding the quality of labels requiring multiple reviews, the overall sentiment reflects a strong value for cost and dependable delivery. These strengths position Cogito Tech LLC as a solid option for businesses seeking reliable engineering solutions. - 1 review for engineering industry - $10,000 – $49,000 avg. project cost - Data Labeling for AI Solutions Firm (4.0/5, Jul 9, 2025): Cogito Tech LLC provides data labeling services for an AI solutions firm. The team is responsible for labeling AI and ML data. [Read Full Review](https://clutch.co/go-to-review/cogito-tech/388543) ##### Consumer products & services Experience Cogito Tech LLC has received positive feedback from clients in the Consumer products & services industry, particularly for their expertise in AI-driven annotation tasks. They deliver high-quality semantic segmentation with over 95% accuracy and maintain strong project management practices, adhering to timelines and responding effectively to client needs. Clients appreciate their transparent pricing and commitment to quality, making them a reliable partner. However, potential improvements in pricing flexibility for long-term projects could enhance client relationships further. - 1 review for consumer products & services industry - 1 review is 5 stars - Unknown avg. project cost - Data Annotation Services for AI-Powered Visualization Tool (5.0/5, Jul 4, 2025): Cogito Tech LLC provides AI semantic segmentation services for an AI-powered visualization tool. The team has created detailed annotations for a dataset that classifies each pixel into predefined categories. [Read Full Review](https://clutch.co/go-to-review/cogito-tech/387402) ##### Healthcare Experience Cogito Tech LLC has demonstrated strong expertise in the Healthcare sector, particularly through their work with a senior living company. Clients highlight their ability to effectively scale data labeling, enhance quality, and reduce costs, all while being responsive to project demands. The company's adaptability to last-minute changes and commitment as a partner are noteworthy strengths, making them a potentially valuable collaborator for Healthcare projects requiring advanced data solutions. - 1 review for healthcare industry - Unknown avg. project cost - Data Annotation Services for Healthcare Company (4.0/5, Jul 3, 2025): Cogito Tech LLC provides data labeling services for a healthcare company. The team annotates images and videos based on specific events that labelers are asked to complete within 15 seconds. [Read Full Review](https://clutch.co/go-to-review/cogito-tech/387219) ##### Chemicals & Biotechnology Experience Cogito Tech LLC has received positive feedback from clients in the Chemicals & Biotechnology sector, particularly for their expertise in semantic segmentation and model training. Axiom Bio's project highlights Cogito's agility, effective communication, and ability to deliver high-quality results under tight deadlines. Clients noted their minimal bureaucratic approach and strong alignment with project goals, resulting in the successful development of surrogate phenotypic assays. This demonstrates Cogito's capability to meet the unique demands of the Chemicals & Biotechnology industry. - 1 review for chemicals & biotechnology industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Data Annotation Services for Biotechnology Company (5.0/5, Jun 4, 2025): Cogito Tech LLC provides data annotation services for a biotechnology company. The team has labeled over 4,000 images with 20 unique features to train U-Net models that segment the identified cell features. [Read Full Review](https://clutch.co/go-to-review/cogito-tech/379562) ##### Real estate Experience Cogito Tech LLC has demonstrated significant expertise in the real estate sector, particularly in enhancing sales and inventory management through AI solutions. Clients have praised their responsive project management, adherence to budgets, and the seamless integration of AI chatbots. The positive feedback reflects their capability to deliver measurable results, making them a reliable partner for businesses in the real estate industry seeking to improve operational efficiency and sales performance. - 1 review for real estate industry - 1 review is 5 stars - Less than $10,000 avg. project cost - AI Development for Real Estate Company (5.0/5, Feb 2, 2023): A real estate company hired Cogito Tech LLC to implement an AI algorithm. Cogito Tech LLC improved the client's inventory and stock management, and helped with AI chatbots on the website. [Read Full Review](https://clutch.co/go-to-review/cogito-tech/179097) ##### Other industries Experience Cogito Tech LLC has received positive feedback across several projects in the Other industries sector, particularly in data annotation and quality assurance for AI models. Clients commend their timely delivery, adaptability to changing requirements, and strong communication skills. Their commitment to quality is highlighted by high accuracy rates in completed tasks and strong project management practices. Overall, potential clients can expect a responsive partner capable of delivering high-quality results tailored to their specific needs. - 9 reviews for other industries industry - 5 reviews are 5 stars - Less than $10,000 avg. project cost - Data Annotation Services for Biotechnology Company (5.0/5, Jun 4, 2025): Cogito Tech LLC provides data annotation services for a biotechnology company. The team has labeled over 4,000 images with 20 unique features to train U-Net models that segment the identified cell features. [Read Full Review](https://clutch.co/go-to-review/cogito-tech/379562) - Data Annotation Services for Healthcare Company (4.0/5, Jul 3, 2025): Cogito Tech LLC provides data labeling services for a healthcare company. The team annotates images and videos based on specific events that labelers are asked to complete within 15 seconds. [Read Full Review](https://clutch.co/go-to-review/cogito-tech/387219) - Data Annotation Services for Visual AI Technology Co (5.0/5, Jul 7, 2025): Cogito Tech LLC provides AI data annotation services for a visual AI technology company. The team annotates frames with respective values and tags elements that cannot be tagged using AI. [Read Full Review](https://clutch.co/go-to-review/cogito-tech/387978) - Data Labeling for AI Solutions Firm (4.0/5, Jul 9, 2025): Cogito Tech LLC provides data labeling services for an AI solutions firm. The team is responsible for labeling AI and ML data. [Read Full Review](https://clutch.co/go-to-review/cogito-tech/388543) - Data Annotation Services for AI Solutions Company (4.5/5, Jul 9, 2025): Cogito Tech LLC provided image annotation services to support an AI model for automated damage detection in vehicles. The team annotated a dataset of over 11,500 images and provided QA and progress reports. [Read Full Review](https://clutch.co/go-to-review/cogito-tech/388698) - Data Annotation Services for AgriTech Company (5.0/5, Jul 10, 2025): Cogito Tech LLC provided data annotation services for an agritech company. The team was responsible for annotating data to train the client's AI model. [Read Full Review](https://clutch.co/go-to-review/cogito-tech/388996) - Data Labeling Services for Autonomous Driving Software Co (4.0/5, Jul 18, 2025): Cogito Tech LLC provides data labeling services for an autonomous driving software company. The team is also responsible for consulting on the client's tooling and ramping up their data labeling volume. [Read Full Review](https://clutch.co/go-to-review/cogito-tech/391219) - AI Development & Consulting for Software Company (5.0/5, Aug 18, 2025): Cogito Tech LLC provides QA services for a software company. Over the years, the team has worked on various AI projects using the client's 3D and 2D recreations. [Read Full Review](https://clutch.co/go-to-review/cogito-tech/399107) - Data Annotation Services for IT Services Company (5.0/5, Nov 25, 2025): Cogito Tech LLC provides image processing services for an IT services company. The team delivers annotated images that help determine overall plant health and produce visual deliverables for end clients. [Read Full Review](https://clutch.co/go-to-review/cogito-tech/421972) ##### Software Experience Cogito Tech LLC has received positive feedback within the Software industry for their expertise in data labeling and QA services. Clients highlight their responsiveness, consistent communication, and ability to deliver quality results on time. Notably, they have improved output speed and accuracy for AI models, demonstrating a significant impact on project efficiency. Overall sentiment indicates strong client satisfaction, making Cogito Tech LLC a reputable choice for businesses seeking reliable software support. - 2 reviews for software industry - 1 review is 5 stars - Unknown avg. project cost - Data Labeling Services for Autonomous Driving Software Co (4.0/5, Jul 18, 2025): Cogito Tech LLC provides data labeling services for an autonomous driving software company. The team is also responsible for consulting on the client's tooling and ramping up their data labeling volume. [Read Full Review](https://clutch.co/go-to-review/cogito-tech/391219) - AI Development & Consulting for Software Company (5.0/5, Aug 18, 2025): Cogito Tech LLC provides QA services for a software company. Over the years, the team has worked on various AI projects using the client's 3D and 2D recreations. [Read Full Review](https://clutch.co/go-to-review/cogito-tech/399107) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Cogito Tech LLC for their competitive pricing and overall value for money. One client highlighted that their pricing fit within budget while maintaining high-quality delivery. Another noted the company's ability to provide good value for cost, contributing to successful project outcomes. Overall, the sentiment across reviews is positive, with many clients expressing satisfaction with the quality of work relative to the costs incurred, reinforcing Cogito Tech's reputation as a cost-effective partner. [Read All Reviews](https://clutch.co/profile/cogito-tech?verified=true#reviews) - $10,000 to $49,000 (4 reviews) - Less than $10,000 (2 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 8 countries - Australia (1 projects) - Canada (1 projects) - India (2 projects) - Ireland (1 projects) - Spain (1 projects) - Sweden (1 projects) - United States (8 projects) - England (1 projects) [View Reviews](https://clutch.co/profile/cogito-tech?verified=true#reviews) --- ### [HiredSupport](https://clutch.co/profile/hiredsupport) #### 4.9 out of 5 star rating (6 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Lahore, Pakistan #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 15% Call Center Services - 10% Content Moderation Services - 35% Customer Service Outsourcing - 15% Data Annotation Services - 10% Transcription #### Company description HiredSupport is a customer support service provider specializing in live chat, email, and social media engagement. Their reviews highlight a consistent reduction in response times and improvements in customer satisfaction scores, with 100% of reviewers noting their professionalism and adaptability. They are highly valued for their ability to integrate seamlessly with client systems and manage dynamic project requirements effectively, achieving customer satisfaction ratings as high as 91%. [Visit Website](https://www.hiredsupport.com/content-moderation-outsourcing?utm_source=clutch.co&utm_medium=referral&utm_campaign=content-moderation-chat) #### Efficient Clients have consistently praised HiredSupport for their efficiency, noting a significant improvement in customer satisfaction scores, which reached 90%. One client highlighted the effective workflow between their team and HiredSupport, attributing it to the latter's responsiveness and commitment to regular training. Additionally, clients noted a reduction in costs, underscoring HiredSupport's capability to deliver services efficiently without compromising quality. - Live Chat Service for Health & Wellness Consumer Firm (5.0/5, Jun 17, 2021): They have managed to improve customer satisfaction score to 90% and reduce cost. They had a very effective workflow. [Read Full Review](https://clutch.co/go-to-review/hiredsupport/57235) #### Experience in 5 industries HiredSupport has received positive feedback across various industries, showcasing their adaptability and effectiveness. In Agriculture, they excelled in reducing customer support response times. The Gaming industry highlighted their professional communication and flexible support solutions, while Retail clients praised their ability to provide comprehensive coverage and improve customer satisfaction. In Healthcare, they achieved a remarkable 90% customer satisfaction score, and in Software, they significantly enhanced response times and client satisfaction ratings. Overall, they demonstrate strong expertise in customer support across Agriculture, Gaming, Retail, Healthcare, and Software sectors. [Read All Reviews](https://clutch.co/profile/hiredsupport?verified=true#reviews) ##### Agriculture Experience HiredSupport has demonstrated significant expertise in enhancing customer support for clients in the Agriculture sector, notably an indoor gardens company. The client praised their ability to reduce response times and increase customer satisfaction through effective management of support channels. HiredSupport's adaptability to changing needs and proactive communication were highlighted as strengths, positioning them as a valuable partner for businesses seeking to improve their customer support operations in the Agriculture industry. - 1 review for agriculture industry - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Indoor Gardens Company (4.5/5, Jan 15, 2024): HiredSupport provides customer service outsourcing for an indoor gardens company. The team provides support on the client's chatbot and inbox ticketing system and reviews their knowledge base. [Read Full Review](https://clutch.co/go-to-review/hiredsupport/261527) ##### Gaming Experience HiredSupport demonstrates strong expertise in the Gaming industry, providing flexible and scalable customer support solutions. Their collaboration with a CMO of a 3D video game console company highlighted their professional communication skills and ability to operate independently. Clients appreciate their quick responsiveness and high-quality service, which alleviates the burden of customer support management. Overall, HiredSupport is positioned as a reliable partner for gaming businesses seeking efficient client interaction. - 1 review for gaming industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Game Dev Company (5.0/5, Feb 2, 2023): HiredSupport provides ongoing call center services for a game development company. The team is responsible for web chat support, email requests, and social media comments. [Read Full Review](https://clutch.co/go-to-review/hiredsupport/179067) ##### Retail Experience HiredSupport has proven to be a valuable partner for businesses in the Retail industry, particularly in enhancing customer support capabilities. Clients commend their flexibility and efficiency, noting significant improvements in customer satisfaction and response times. The company's ability to integrate seamlessly with existing tools and provide responsive support during critical hours highlights their expertise. Overall, HiredSupport's commitment to client communication and adaptability makes them a strong candidate for retailers seeking to optimize their customer service operations. - 1 review for retail industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Online Cycling Apparel Business (5.0/5, Feb 1, 2023): HiredSupport provides call center services for an online cycling apparel business. The team is responsible for 24/7 customer support for the client. [Read Full Review](https://clutch.co/go-to-review/hiredsupport/178709) ##### Healthcare Experience HiredSupport has demonstrated significant expertise in the Healthcare sector, particularly in live chat support for an allergy and intolerance testing company. Clients noted their effective communication and ability to improve customer satisfaction scores to 90%, alongside cost reductions. The team’s receptiveness to training was highlighted as a strength, suggesting a commitment to continuous improvement. Overall, HiredSupport's proven track record and efficient workflows position them as a strong candidate for Healthcare projects. - 1 review for healthcare industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Live Chat Service for Health & Wellness Consumer Firm (5.0/5, Jun 17, 2021): HiredSupport provided live chat services for a health and wellness consumer firm. The team worked round the clock. [Read Full Review](https://clutch.co/go-to-review/hiredsupport/57235) ##### Software Experience HiredSupport demonstrates strong expertise in providing customer support within the Software industry. Clients praise their ability to enhance response times and customer satisfaction, achieving notable increases from 69% to 91%. Their proactive approach in training and integrating with client teams is highlighted as a strength, fostering a seamless experience akin to in-house operations. Overall, HiredSupport's commitment to quality service and operational improvement positions them as a highly suitable partner for Software industry projects. - 1 review for software industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support for Proxy & VPN Business (5.0/5, Jun 15, 2021): HiredSupport provides pre- and post-sales customer support for a VPN provider. To familiarize themselves with the provider, they've gone through several training sessions and can now cover common support cases. [Read Full Review](https://clutch.co/go-to-review/hiredsupport/54137) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients generally find HiredSupport to offer excellent value for money, with specific feedback highlighting their flexible and cost-effective pricing models. For example, one client noted that HiredSupport provided a shared agent option, which was crucial for managing unpredictable workloads without the need for long-term commitments. Another reviewer emphasized the company's ability to deliver high-quality service at a reduced cost, resulting in significant improvements in customer satisfaction scores. Overall, the sentiment reflects strong satisfaction with the company's pricing and value proposition. [Read All Reviews](https://clutch.co/profile/hiredsupport?verified=true#reviews) - $10,000 to $49,000 (3 reviews) - Less than $10,000 (2 reviews) #### Very responsive HiredSupport is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [TRANSFORM Solutions](https://clutch.co/profile/transform-solutions) #### 4.9 out of 5 star rating (10 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Austin, TX #### Services Provided - Allocation of Expertise by Percentage - 15% AI Agents - 10% Back Office Outsourcing - 10% Content Moderation Services - 35% Data Annotation Services - 10% Document Digitization & Management - 20% Generative AI #### Company description TRANSFORM Solutions is a data solutions company that specializes in data collection, mining, and workflow simplification services. Their reviews are overwhelmingly positive, with 100% of clients praising their communication, timely delivery, and value for cost. Clients commend their ability to adapt to feedback and consistently deliver high-quality results, making them a reliable choice for data-driven projects. [Visit Website](https://transformsolution.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Experience in 5 industries TRANSFORM Solutions has received positive feedback across various industries, including Non-profit, Information Technology, Manufacturing, Financial Services, and others. Clients commend their strong communication, timely delivery, and ability to adapt to project needs. The company excels in data mining and lead generation, significantly improving sales growth and operational efficiency. Overall sentiment is highly favorable, making them a suitable partner for organizations seeking expertise in targeted marketing, workflow simplification, and data management. [Read All Reviews](https://clutch.co/profile/transform-solutions?verified=true#reviews) ##### Information technology Experience TRANSFORM Solutions demonstrates strong expertise in workflow simplification within the Information Technology sector, as highlighted by their ability to enhance client satisfaction and internal efficiency for File & ServeXpress. Clients appreciate their reliability, timely project delivery, and effective communication, which contribute to successful project outcomes. Overall, the company is well-regarded for delivering good value, making them a strong candidate for potential clients seeking solutions in IT-related projects. - 1 review for information technology industry - $200,000 – $999,999 avg. project cost - Back Office Outsourcing for Document Management Company (4.5/5, Feb 12, 2025): TRANSFORM Solutions provides back-office support for a document management company. The team assists with daily process simplification activities. [Read Full Review](https://clutch.co/go-to-review/transform-solutions/351654) ##### Manufacturing Experience TRANSFORM Solutions has received positive feedback from clients in the Manufacturing industry, particularly for their expertise in data mining and business development. Clients commend their ability to deliver fast, accurate, and insightful data solutions that significantly enhance lead generation and conversion rates. Their commitment to customer service and responsiveness, alongside their high-quality deliverables, positions them as a strong partner for manufacturing companies seeking to improve their sales and marketing strategies. - 1 review for manufacturing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Demand Generation Marketing for Manufacturing Company (5.0/5, Dec 11, 2024): TransForm Solutions works with a manufacturing company to utilize data mining tools identify relevant lead information and perform thorough thorough data cleansing of their contact list to ensure accuracy. [Read Full Review](https://clutch.co/go-to-review/transform-solutions/336913) ##### Other industries Experience TRANSFORM Solutions has received positive feedback from clients in the Other industries sector, highlighting their expertise in managing operational tasks such as job creation and invoice processing. Clients commend their responsiveness, timely delivery, and ability to adapt quickly to specific needs. The 24-hour service and effective communication further enhance their value proposition, making them a reliable partner for businesses seeking efficient support in administrative and operational functions. - 1 review for other industries industry - 1 review is 5 stars - Unknown avg. project cost - Data Entry Services for Electrical Services Company (5.0/5, Nov 20, 2024): TransForm Solutions provides ongoing data entry services for an electrical services company. The team creates jobs in the client's system based on customer requests and uploads invoices into customer portals. [Read Full Review](https://clutch.co/go-to-review/transform-solutions/332489) ##### Healthcare Experience TRANSFORM Solutions has received positive feedback from clients in the Healthcare industry, particularly for their expertise in providing comprehensive data solutions. Clients commend their responsiveness, alignment with organizational values, and ability to deliver substantial data sets, such as 6,000 email contacts for ABA professionals. The company is recognized for its attentive project management and prompt resolution of concerns, making them a reliable choice for healthcare organizations seeking data-driven support. - 1 review for healthcare industry - Less than $10,000 avg. project cost - Email Marketing Services for Healthcare Company (4.5/5, Apr 4, 2024): TransForm Solutions provided email marketing services for a healthcare company. The team was responsible for gathering email addresses of special education professionals from 14 New Jersey counties. [Read Full Review](https://clutch.co/go-to-review/transform-solutions/280236) ##### Software Experience TRANSFORM Solutions demonstrates strong expertise in the Software industry, particularly in client engagement and outreach strategies. Clients, such as FirstIgnite, commend their ability to efficiently manage large-scale contact selection, showcasing impressive consistency and effective workflows. Overall sentiment reflects high satisfaction with their services, highlighting the company's reliability and successful outcomes, making them a strong candidate for businesses seeking impactful software solutions. - 1 review for software industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Contact Selection Support for Software Company (5.0/5, Aug 3, 2021): A software company hired TransForm Solutions for contact selection support. They’re tasked with selecting 100 contacts daily from the selected companies to support business partners.  [Read Full Review](https://clutch.co/go-to-review/transform-solutions/98432) ##### Non-profit Experience TRANSFORM Solutions has received positive feedback from clients in the Non-profit sector, highlighting their effective communication, responsiveness, and attention to detail. A long-term client praised the company for consistently delivering targeted marketing lists and adapting to feedback, which reflects their expertise in understanding Non-profit needs. Overall, the sentiment is highly favorable, indicating that TRANSFORM Solutions is a reliable choice for Non-profit organizations seeking impactful project outcomes. - 1 review for non-profit industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Marketing List Creation for Software Company (5.0/5, Mar 24, 2026): TRANSFORM Solutions provided marketing list creation services for a software company. The team was tasked with creating targeted marketing lists. [Read Full Review](https://clutch.co/go-to-review/transform-solutions/445020) ##### Financial services Experience TransForm Solutions has received positive feedback from clients in the Financial services industry, highlighting their expertise in data collection and project management. Clients noted their ability to deliver accurate data on time, excellent communication, and adaptability to project needs. The overall sentiment reflects a strong confidence in their capabilities, making them a suitable partner for organizations seeking reliable and efficient solutions in the Financial services sector. - 2 reviews for financial services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Lead Generation for Award Designer & Manufacturer (4.5/5, Mar 30, 2023): TransForm Solutions provides lead generation automation for an award designer and manufacturer. The team migrates information and data to the client's CRM and continuously manages their platform. [Read Full Review](https://clutch.co/go-to-review/transform-solutions/191190) - Data Collection for Software Private Equity Company (5.0/5, Mar 24, 2026): TRANSFORM Solutions provided data collection services for a software private equity company. The team pulled employee count data from LinkedIn that was critical to key analyses. [Read Full Review](https://clutch.co/go-to-review/transform-solutions/445121) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight TRANSFORM Solutions' excellent value for money, often noting that their pricing aligns well with project budgets. One client stated, 'Good value for cost,' while another emphasized, 'Pricing fit our budget.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, with multiple clients expressing a willingness to return for future projects, indicating a strong perception of value received relative to the investment made. [Read All Reviews](https://clutch.co/profile/transform-solutions?verified=true#reviews) - Less than $10,000 (5 reviews) - $200,000 to $999,999 (1 reviews) #### Very responsive TRANSFORM Solutions is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 8 cities - Savannah, Georgia (1 projects) - Dallas, Texas (1 projects) - Traverse City, Michigan (1 projects) - Terrace Heights, New York (1 projects) - Menlo Park, California (1 projects) - San Clemente, California (1 projects) - Stirling, New Jersey (1 projects) - Warminster, Pennsylvania (1 projects) [View Reviews](https://clutch.co/profile/transform-solutions?verified=true#reviews) --- ### [Customer Umbrella](https://clutch.co/profile/customer-umbrella) #### 5 out of 5 star rating (20 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Varna, Bulgaria #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Content Moderation Services - 10% Customer Service Outsourcing - 10% Data Annotation Services - 10% Employer of Record (EOR) Services - 10% PEO/Employee Leasing - 10% Recruiting - 10% Sales Outsourcing - 10% Staffing #### Company description Customer Umbrella is a versatile customer support and development service provider, offering services such as software development, customer support, and content moderation. The company is praised for its seamless integration, high-quality deliverables, and exceptional project management. Reviewers highlight a 100% positive feedback rate, often emphasizing their responsive communication, adept problem-solving skills, and alignment with company values. Customer Umbrella consistently exceeds expectations, fostering strong partnerships. [Visit Website](https://www.customerumbrella.com) #### Results-oriented Customer Umbrella has received positive feedback for its results-oriented approach, particularly in enhancing customer satisfaction and operational efficiency. One client noted a significant reduction in scheduling errors and an increase in repair turnaround times due to the team's proactive telemarketing efforts. Their commitment to understanding client needs and seamless integration into existing workflows was highlighted as impressive, reflecting a strong dedication to achieving measurable outcomes without any identified areas for improvement. - Back Office Outsourcing for Electronics Manufacturer (5.0/5, Feb 28, 2024): Our repair service operations' increased customer satisfaction and efficiency were clear indicators of the project's results. We saw a major decrease in scheduling errors and missed appointments as a result of their persistent telemarketing efforts, which sped up hardware repair turnaround times. Furthermore, our diverse customer base received effective and personalised communication thanks to their multilingual support, which improved their overall experience with us. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/271938) #### Experience in 8 industries Customer Umbrella demonstrates significant expertise across various industries, including Software, Gambling, Design, Manufacturing, Gaming, Retail, Healthcare, and Utilities. Their strengths lie in enhancing operational efficiency, customer support, and seamless integration with client teams. Reviews reflect a positive sentiment regarding their adaptability, responsiveness, and commitment to exceptional service. Clients in the Gaming and Healthcare sectors particularly commend their tailored solutions and proactive communication, making them a strong fit for businesses seeking reliable support in customer-centric environments. [Read All Reviews](https://clutch.co/profile/customer-umbrella?verified=true#reviews) ##### Software Experience Customer Umbrella has demonstrated significant expertise in the software industry, providing high-quality development teams that seamlessly integrate with clients' operations. Their strengths include timely delivery, effective communication, and a strong alignment with client goals, leading to impressive project outcomes such as improved sprint velocity and early product releases. Clients commend their flexibility and cultural fit, highlighting the company's commitment to delivering value and fostering collaboration. Overall, Customer Umbrella is well-suited for businesses seeking reliable software development partners. - 1 review for software industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Dev Staff Augmentation for Salesforce Consultancy (5.0/5, Jun 24, 2025): Customer Umbrella augmented the development team of a Salesforce consultancy. The team worked on frontend and backend development, CI/CD pipeline optimization, UI component creation, and API integration. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/384625) ##### Gambling Experience Customer Umbrella has demonstrated substantial expertise in enhancing customer support for the gambling industry, specifically in online sports betting and casino services. Clients commend their exceptional professionalism and commitment to delivering outstanding service, leading to increased support efficiency and positive user feedback. Their ability to seamlessly integrate into existing systems and provide tailored support solutions positions them as a valuable partner for companies seeking to improve customer experiences in the gambling sector. - 1 review for gambling industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support Services for Sports Betting & Gambling Firm (5.0/5, Mar 3, 2024): Customer Umbrella provided customer support services for a sports betting and gambling firm. Their responsibilities included outbound calls, live chat support, and answering customer email inquiries. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/272817) ##### Design Experience Customer Umbrella has demonstrated considerable expertise in content moderation within the design industry, as highlighted by a client who praised their deep understanding of safety and legal compliance. The company's strengths lie in their proactive problem-solving, exceptional communication, and meticulous attention to detail, which have significantly improved user experience and platform safety. Overall, the sentiment reflects strong professionalism and a commitment to outstanding service, making them a reliable partner for projects in the design sector. - 1 review for design industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back Office Support for Photo Organization Platform (5.0/5, Mar 1, 2024): Customer Umbrella provided back office support for a photo organization platform. The team was responsible for customer service, safety training sessions, and CMS integration for user-generated content management. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/272547) ##### Manufacturing Experience Customer Umbrella has demonstrated exceptional expertise in enhancing operational efficiencies within the Manufacturing industry, particularly in electronics. Clients have praised their multilingual support and proactive communication strategies, which significantly improved scheduling accuracy and customer satisfaction. Their commitment to understanding client needs and seamless integration with existing workflows has resulted in tangible improvements, making them a strong candidate for manufacturing businesses seeking reliable service enhancement and operational support. - 1 review for manufacturing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Electronics Manufacturer (5.0/5, Feb 28, 2024): Customer Umbrella managed outbound phone calls and emails in seven languages for an electronics manufacturer. This included evaluating and integrating with the client's workflows and arranging hardware pickups. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/271938) ##### Gaming Experience Customer Umbrella has received positive feedback from various clients in the Gaming industry, highlighting their exceptional customer support and integration into client workflows. Clients appreciate the team's expertise in handling player inquiries through calls, live chat, and email, which has significantly improved response times and player satisfaction. Their commitment to personalized service and adaptability to specific gaming needs has resulted in a seamless partnership, enhancing overall player engagement and brand loyalty. - 4 reviews for gaming industry - 4 reviews are 5 stars - Less than $10,000 avg. project cost - Customer Support for Game Development Company (5.0/5, Jan 20, 2023): Customer Umbrella provides customer support services for a game development company. They handle all player requests, reply to support tickets and reviews, and resolve bugs within the game. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/177049) - Customer Support Outsourcing for Game Development Company (5.0/5, Aug 23, 2023): Customer Umbrella provides customer support services for a game development company. The team is in charge of addressing any customer queries and concerns across various platforms (e.g., email, live chat). [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/227683) - Back Office Outsourcing for Gaming Company (5.0/5, Feb 9, 2024): Customer Umbrella provides ongoing call center services for a gaming company. The team handles outbound calls, live chat, and email support. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/267657) - Customer Support Services for Gaming Machines Company (5.0/5, Feb 17, 2024): Customer Umbrella provides customer support services for a gaming machines company. The team has created a strategy that addresses the client’s outbound calls, live chat support, and email management needs. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/269503) ##### Retail Experience Customer Umbrella has demonstrated exceptional expertise in enhancing retail operations, particularly in customer service and back-office management. Clients have praised their tailored solutions and seamless integration, which significantly improved response times and customer satisfaction. The overall sentiment is one of strong partnership, with reviews highlighting their commitment to excellence and adaptability. Retail companies seeking a dedicated collaborator to streamline processes and elevate customer experience will find Customer Umbrella to be a valuable asset. - 1 review for retail industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back Office Support for Furniture & Home Decor Company (5.0/5, Feb 7, 2024): Customer Umbrella provides ongoing back office support for a furniture and home decor company, including live chat support, email inquiry management, and product page content development. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/267071) ##### Healthcare Experience Customer Umbrella has received positive feedback from healthcare clients, highlighting their expertise in improving operational efficiency through effective appointment scheduling and customer service. Clients noted a significant reduction in workload stress and praised the professionalism and clarity of communication from their representatives. The company's proactive problem-solving approach and alignment with client values further enhance its reputation, making it a strong candidate for potential clients seeking reliable support in the Healthcare industry. - 1 review for healthcare industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Healthcare Company (5.0/5, Feb 5, 2024): Customer Umbrella provides call center services for a healthcare company. The team is responsible for answering phone inquiries and scheduling appointments, and they tailor scripts based on the client's needs. [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/266408) ##### Utilities Experience Customer Umbrella has garnered positive feedback in the Utilities sector, particularly for their adept handling of seasonal call overflow, which has led to ongoing partnerships. Clients appreciate their effective training and quality monitoring, which ensures consistent service quality. Their ability to quickly adapt and find skilled operators has been noted as a key strength, making them a suitable choice for businesses looking for reliable customer support solutions within the Utilities industry. - 1 review for utilities industry - Less than $10,000 avg. project cost - Call Center Services for Software Automation Company (4.5/5, Apr 15, 2021): To accommodate massive calls, Customer Umbrella is supporting an in-house call center. They are tasked with providing customer service, which handles tech questions and inquiries.  [Read Full Review](https://clutch.co/go-to-review/customer-umbrella/125873) #### 4.7 out of 5.0 rating for cost What Clients Have Said Client feedback on Customer Umbrella consistently highlights their strong value for money, with many noting that their pricing aligns well with budget expectations. One client emphasized that Customer Umbrella’s pricing fit their budget while delivering high-quality service, stating they experienced a significant boost in customer satisfaction and operational efficiency. Overall sentiment indicates that clients appreciate the balance of cost and quality, with several reviews mentioning the impressive results achieved without exceeding budgets. [Read All Reviews](https://clutch.co/profile/customer-umbrella?verified=true#reviews) - $10,000 to $49,000 (9 reviews) - Less than $10,000 (2 reviews) #### Completed projects in 5 countries - Canada (1 projects) - Cyprus (2 projects) - Germany (2 projects) - United States (5 projects) - England (1 projects) [View Reviews](https://clutch.co/profile/customer-umbrella?verified=true#reviews) --- ### [Tech Fi Technologies](https://clutch.co/profile/tech-fi-technologies) #### 4.9 out of 5 star rating (12 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Gurugram, India #### Services Provided - Allocation of Expertise by Percentage - 5% Back Office Outsourcing - 45% Call Center Services - 15% Content Moderation Services - 25% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Tech Fi Technologies is a multifaceted company specializing in web development, call center services, and digital marketing solutions. The firm has consistently received positive feedback, with approximately 90% of reviewers praising their subject knowledge, efficiency, and communication. Clients commend their ability to deliver quality projects on time and within budget, though some suggest incorporating more innovative design ideas. [Visit Website](http://techfi.in/) #### Communicative Clients consistently praised Tech Fi Technologies for their exceptional communication skills. One client noted the ability to communicate daily via text or calls, appreciating the owner’s diligence in addressing action items promptly. Another client highlighted their direct communication with designers, emphasizing the importance of this in achieving high-quality results. Overall, feedback reflects a strong sentiment of satisfaction regarding the company's communicative approach, contributing positively to the overall project experience. - Web Development for Law Firm (5.0/5, Apr 27, 2021): I was very satisfied with their communication, their work product, and the overall experience. I could communicate with the owner daily either to text or by getting on a call and they worked diligently to finish action items as quickly as possible. [Read Full Review](https://clutch.co/go-to-review/tech-fi-technologies/135836) - Web Dev for Mortgage Company (5.0/5, Apr 16, 2020): Communication and results. They're very high-quality and fast. The project management was very direct, talked directly with designer. [Read Full Review](https://clutch.co/go-to-review/tech-fi-technologies/62031) #### Experience in 4 industries Tech Fi Technologies has demonstrated expertise across various industries, including legal, real estate, and healthcare. Positive feedback highlights their effective communication, timely project delivery, and strong technical skills in web development and call center services. Clients from diverse sectors commend their collaborative approach and ability to understand specific industry needs, making them a suitable choice for organizations seeking web design and digital marketing solutions. [Read All Reviews](https://clutch.co/profile/tech-fi-technologies?verified=true#reviews) ##### Software Experience Tech Fi Technologies is recognized for its expertise in website development, delivering projects within timelines while maintaining quality. Clients commend their knowledgeable team, patience, and effective collaboration, which contribute to high satisfaction rates. The company successfully translates client ideas into innovative solutions, although some suggest more creative design concepts could enhance their offerings. Overall, Tech Fi is seen as a reliable partner for software projects, making them a strong candidate for businesses in the software industry. - 1 review for software industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Web Redesign for Software Development Company (5.0/5, Oct 27, 2021): Tech Fi Technologies was hired for web design services by a software development company. The client provided the layout and content and the team revamped their website. [Read Full Review](https://clutch.co/go-to-review/tech-fi-technologies/3807) ##### Legal Experience Tech Fi Technologies has received positive feedback from clients in the Legal industry, particularly for their expertise in website development for law firms. One client highlighted their effective communication, diligence in completing tasks, and the ability to customize projects according to specific needs. The overall sentiment indicates satisfaction with deliverables and the collaborative approach, making them a strong candidate for legal businesses seeking tech solutions tailored to their requirements. - 1 review for legal industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Web Development for Law Firm (5.0/5, Apr 27, 2021): In need of a website, a law firm hired Tech Fi Technologies to showcase their services in a customized way. [Read Full Review](https://clutch.co/go-to-review/tech-fi-technologies/135836) ##### Nonprofit Experience Tech Fi Technologies has received positive feedback from nonprofit clients, particularly for their effective call center services. One notable project involved encouraging recovered COVID-19 patients to donate plasma, where Tech Fi successfully managed 2,000 calls and demonstrated a strong ability to connect empathetically with diverse patients. Clients praised their cost-effectiveness, efficiency, and systematic workflow, indicating that they are a reliable partner for nonprofits seeking impactful solutions. - 1 review for nonprofit industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Nonprofit Medical Platform (5.0/5, Dec 28, 2020): Tech Fi Technologies provided call center services for a nonprofit medical platform. The work involved reaching out to recovered patients and encouraging them to donate plasma via the platform. [Read Full Review](https://clutch.co/go-to-review/tech-fi-technologies/145860) ##### Healthcare Experience Tech Fi Technologies has received positive feedback from clients in the Healthcare sector, particularly highlighting their expertise in web design, consulting, and marketing. A dental corporation president noted the company's exceptional responsiveness and quality of work, stating that Tech Fi exceeds expectations and demonstrates a strong understanding of client needs. Their diversified approach and effective project management make them a commendable choice for Healthcare organizations seeking impactful digital solutions. - 1 review for healthcare industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Web Design & Management for Dental Corporation (5.0/5, Apr 29, 2020): Tech Fi Technologies provided web design, consulting, and digital marketing.  [Read Full Review](https://clutch.co/go-to-review/tech-fi-technologies/73441) ##### Real estate Experience Tech Fi Technologies has received positive feedback from clients in the real estate industry, particularly for their expertise in designing high-quality website lead funnels. Clients commend their effective communication and fast delivery, highlighting the significant impact on lead generation for mortgage businesses. The company's ability to produce tailored solutions demonstrates their strengths in enhancing online presence and operational efficiency, making them a strong candidate for real estate projects. - 1 review for real estate industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Web Dev for Mortgage Company (5.0/5, Apr 16, 2020): Tech Fi Technologies designed a website for a mortgage company. Their team of developers and designers worked to create a platform that would serve as a funnel for leads. [Read Full Review](https://clutch.co/go-to-review/tech-fi-technologies/62031) ##### Consumer Products Experience Tech Fi Technologies has received positive feedback from clients in the Consumer Products industry, particularly for their expertise in developing e-commerce platforms. Clients commend their project management, timely communication, and involvement throughout the development process. The team's ability to create comprehensive solutions that effectively support business operations has been highlighted as a significant strength. Overall, clients express satisfaction with the quality of work delivered, making Tech Fi Technologies a strong candidate for businesses seeking reliable web development services in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Website Dev for P2P Renting Platform (5.0/5, Apr 15, 2020): Tech Fi Technologies provided web development for a website. They built the front- and backend. Their team built the backbone of the project in HTML and PSD files.  [Read Full Review](https://clutch.co/go-to-review/tech-fi-technologies/60653) ##### Human Resources Experience Tech Fi Technologies demonstrates significant expertise in the Human Resources industry, particularly in website development for HR consultancy firms. Clients appreciate their collaborative approach and effective project management, noting the positive impact on their business operations. Overall sentiment reflects satisfaction with affordability and quality of service, making Tech Fi Technologies a suitable partner for organizations seeking innovative solutions in HR-related technologies and staffing. - 1 review for human resources industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Web Design & Development Services for HR Platform (5.0/5, Feb 3, 2020): Tech Fi Technologies designed and developed a website for a talent staffing company. [Read Full Review](https://clutch.co/go-to-review/tech-fi-technologies/130852) ##### Other Industry Experience Tech Fi Technologies has garnered positive feedback from clients in the Other Industry sector, particularly for their comprehensive call center and BPO services. Clients appreciate the team's responsiveness and proactive communication, highlighting their dedication to ensuring seamless collaboration. The consistent delivery of results and absence of delays have solidified their reputation as a reliable partner. Overall, Tech Fi Technologies demonstrates significant expertise and impact, making them a strong candidate for businesses seeking robust solutions in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center Services for Digital Marketing Company (5.0/5, Jan 28, 2020): Tech Fi Technologies provided an employee to handle outsourced call center services. They also offered telemarketing, email support, and chat support.  [Read Full Review](https://clutch.co/go-to-review/tech-fi-technologies/126573) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients frequently commend Tech Fi Technologies for their competitive pricing and excellent value for money. One client noted their 'cost-effectiveness and efficiency' while another mentioned achieving 'good service for website development at an affordable price.' The overall sentiment reflects satisfaction with the balance of quality and cost, with clients expressing a willingness to recommend the company for future projects based on their positive experiences. [Read All Reviews](https://clutch.co/profile/tech-fi-technologies?verified=true#reviews) - Less than $10,000 (6 reviews) - $10,000 to $49,000 (1 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 2 countries - India (5 projects) - United States (3 projects) [View Reviews](https://clutch.co/profile/tech-fi-technologies?verified=true#reviews) --- ### [Smiles On Demand](https://clutch.co/profile/smiles-demand) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Sibulan, Philippines #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 10% Content Moderation Services - 50% Customer Service Outsourcing - 10% Data Annotation Services #### Company description Smiles On Demand is a customer support and sales services company, providing phone support, live chat, email inquiries, and outbound sales calls. They have consistently resolved customer support tickets in under three days, contributing to a 33% increase in customer satisfaction scores. The reviews reflect 100% positive feedback, highlighting their professionalism and effective project management. [Visit Website](https://smilesondemand.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Timely Clients consistently commend Smiles On Demand for their timely performance, highlighting that all customer support tickets were resolved in under three days. The CEO of Stash Property noted satisfactory project management, stating that the team delivers on time and communicates effectively. Overall, the sentiment surrounding timeliness is highly positive, with no suggested areas for improvement in this regard. #### Experience in 1 industry Smiles On Demand has demonstrated strong capabilities in the real estate industry, particularly in providing customer support and sales services. Their professionalism and effective project management have led to improved customer satisfaction scores and timely issue resolution. The positive feedback indicates a solid fit for clients in real estate seeking reliable support solutions. Overall, their strengths in communication and customer engagement make them a valuable partner in this sector. [Read All Reviews](https://clutch.co/profile/smiles-demand?verified=true#reviews) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have expressed satisfaction with Smiles On Demand's cost-effectiveness, noting that their services provide significant value for money. One client highlighted their impressive customer support capabilities, stating that all tickets were resolved swiftly, leading to improved satisfaction scores. Additionally, the professionalism and timely delivery of services were frequently mentioned as key strengths, reinforcing the overall sentiment that the company offers competitive pricing relative to the quality of service provided. [Read All Reviews](https://clutch.co/profile/smiles-demand?verified=true#reviews) --- ### [Macgence](https://clutch.co/profile/macgence) #### 5 out of 5 star rating (23 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Noida, India #### Services Provided - Allocation of Expertise by Percentage - 15% AI Agents - 10% Content Moderation Services - 45% Data Annotation Services - 15% Generative AI - 15% Transcription #### Company description Macgence is a content moderation company specializing in user-generated content moderation and data labeling services. Approximately 100% of their feedback is positive, highlighting their precision in multilingual annotations and adaptability to client needs. Reviewers appreciate Macgence's proactive communication and attention to detail, noting their ability to improve chatbot accuracy and reduce error rates significantly. [Visit Website](https://macgence.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=content-moderation-chat) #### 2 reviews mention Content Moderation Services Content Moderation & Data Training Services for AI Dev Co 5.0/5 — Macgence provided text annotation, content moderation, and data training services for an AI development company's chatbot. The team tagged intent and sentiment in five languages and filtered offensive inputs. - 2 of 2 Content Moderation Services reviews are 5 stars - 2 new reviews for Content Moderation Services in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/macgence/363904) #### Experience in 9 industries Macgence has demonstrated expertise across various industries including Information Technology, Telecommunications, Advertising & Marketing, Healthcare, and Automotive. Feedback highlights their strengths in machine learning development, data annotation, and content moderation, with clients praising their attention to detail and project management skills. Overall sentiment is highly positive, especially in IT and Healthcare, where their impact on AI performance and decision-making processes is noted as significant. Organizations seeking advanced data services and AI solutions would find Macgence a suitable partner. [Read All Reviews](https://clutch.co/profile/macgence?verified=true#reviews) ##### Media Experience Macgence has demonstrated strong expertise in the Media industry, particularly in validating and analyzing streaming data for content distributors. Their clients commend their ability to enhance data accuracy and viewer engagement, resulting in improved recommendation systems and ad performance. Macgence's proactive approach, including trend identification and process improvement suggestions, has been notably impactful. Overall, client feedback reflects high satisfaction with their project management and delivery, suggesting they are a reliable partner for businesses seeking data-driven solutions in the Media sector. - 1 review for media industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Dataset Validation for Content Streaming Provider (5.0/5, Mar 18, 2025): Macgence provided data validation services for a content streaming provider. The team validated viewer interaction data, identified and fixed inconsistencies, and cross-referenced data with the client's CRM. [Read Full Review](https://clutch.co/go-to-review/macgence/360680) ##### Information technology Experience Macgence demonstrates strong expertise in IT, particularly in machine learning, data annotation, and AI solutions, as evidenced by client feedback. Clients praise their project management efficiency, attention to detail, and ability to adapt to industry-specific needs. They consistently deliver high-quality, timely results that enhance AI model performance and communication. Overall, Macgence is regarded as a reliable partner for businesses in the technology sector seeking innovative and effective IT solutions. - 5 reviews for information technology industry - 5 reviews are 5 stars - Less than $10,000 avg. project cost - Data Annotation for Background Screening Solutions Co (5.0/5, Mar 14, 2025): Macgence provided data annotation services for a background screening solutions company. They helped boost the precision and speed of data annotation for pallet identification in outgoing shipments. [Read Full Review](https://clutch.co/go-to-review/macgence/359527) - Data Annotation Services for AI Company (5.0/5, Mar 20, 2025): Macgence provided data annotation services for an AI company. The team annotated over 40,000 video frames and LiDAR point cloud data with labels for vehicles, pedestrians, traffic signs, and lane markings. [Read Full Review](https://clutch.co/go-to-review/macgence/361022) - Content Moderation & Data Annotation Services for AI Co (5.0/5, Mar 31, 2025): Macgence provided data labeling and content moderation services for an AI company. The team tagged thousands of support chats for intent and key details, flagged and removed spam, and checked quality. [Read Full Review](https://clutch.co/go-to-review/macgence/363879) - Content Moderation & Data Training Services for AI Dev Co (5.0/5, Mar 31, 2025): Macgence provided text annotation, content moderation, and data training services for an AI development company's chatbot. The team tagged intent and sentiment in five languages and filtered offensive inputs. [Read Full Review](https://clutch.co/go-to-review/macgence/363904) - Machine Learning Development for IT Company (5.0/5, Aug 5, 2025): An IT solutions company has hired Macgence to develop an ML-driven module for their app. The solution is designed to ensure a scalable, efficient architecture to support the app's advanced ML capabilities.  [Read Full Review](https://clutch.co/go-to-review/macgence/395581) ##### Telecommunications Experience Macgence has demonstrated significant expertise in the Telecommunications sector, particularly in enhancing AI-powered customer solutions. Their meticulous data annotation and content moderation services have resulted in improved chatbot performance, showcasing their ability to handle complex datasets efficiently. Clients commend their attention to detail, responsiveness, and capacity to meet deadlines, reinforcing their reputation as a reliable partner in telecommunications projects. Overall, Macgence's strengths make them a strong candidate for businesses seeking to advance their telecommunications capabilities. - 1 review for telecommunications industry - 1 review is 5 stars - Unknown avg. project cost - Data Annotation for AI-Powered Telecom Solutions Firm (5.0/5, Apr 1, 2025): Macgence provided data annotation and content moderation services for an AI-powered telecom solutions firm. They handled large-scale text and voice data annotation, converting messy inputs into clean datasets. [Read Full Review](https://clutch.co/go-to-review/macgence/363950) ##### Advertising & marketing Experience Macgence has received positive feedback in the Advertising & Marketing industry, emphasizing their exceptional expertise in data annotation and content moderation for AI applications. Clients commend their attention to detail, responsiveness, and seamless project management, resulting in significant improvements in accuracy and efficiency. Their ability to adapt to specific industry needs and deliver tailored solutions positions Macgence as a valuable partner for companies seeking to enhance their digital marketing efforts and AI capabilities. - 3 reviews for advertising & marketing industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Data Annotation Services for B2B Marketing Agency (5.0/5, Dec 30, 2024): Macgence provided data annotation services for a B2B marketing agency. The team reviewed static files and videos and annotated them with various tags. [Read Full Review](https://clutch.co/go-to-review/macgence/340282) - Data Annotation & Content Moderation for Digital Agency (5.0/5, Mar 31, 2025): Macgence provided data annotation and content moderation services for a digital agency. The team tagged several architectural images and set up filters to flag low-quality user uploads on the client's platform. [Read Full Review](https://clutch.co/go-to-review/macgence/363937) - Data Annotation Services for Digital Marketing Agency (5.0/5, Mar 31, 2025): Macgence handled data annotation and content moderation services for a digital marketing agency. They annotated thousands of images and text snippets and filtered content to keep the client's projects polished. [Read Full Review](https://clutch.co/go-to-review/macgence/363939) ##### Healthcare Experience Macgence demonstrates strong expertise in the Healthcare industry, particularly in data annotation and AI model training, with clients praising their precision and compliance with regulations. Feedback highlights improved model accuracy, faster patient assessments, and effective project management. Their ability to transform medical datasets into AI-ready assets significantly enhances healthcare solutions. Overall, clients emphasize Macgence's understanding of healthcare needs, making them a valuable partner for organizations seeking to leverage AI in improving patient outcomes. - 3 reviews for healthcare industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - AI & IT Development for Healthcare Services Company (5.0/5, Feb 15, 2025): Macgence provided data structuring services for a healthcare services company. The goal was to enhance an AI-driven patient monitoring system with a high-quality, structured healthcare data set. [Read Full Review](https://clutch.co/go-to-review/macgence/352464) - Data Annotation Services for Data Analytics Company (5.0/5, Mar 18, 2025): Macgence provided data annotation services for a data analytics company. The team annotated medical images, patient records, and clinical notes to improve the accuracy of AI models for diagnosing diseases. [Read Full Review](https://clutch.co/go-to-review/macgence/360405) - Data Annotation Services for Healthcare Co (5.0/5, Mar 20, 2025): Macgence provided data annotation services for a healthcare company. The team annotated over 100,000 medical images, built a custom tool, and provided updates and QA checks. [Read Full Review](https://clutch.co/go-to-review/macgence/361252) ##### Arts, entertainment & music Experience Macgence has demonstrated significant expertise in the Arts, entertainment, and music industry, particularly in data annotation for AI applications. Clients commend their attention to detail, adaptability, and effective project management, which led to improved performance in AI-driven projects. The team's commitment to quality and proactive communication enhances their suitability for clients seeking reliable partners in this sector. Overall sentiment reflects a high level of satisfaction, indicating a strong fit for businesses aiming to innovate within the industry. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Data Collection & Annotation Services for Sports Tech Co (5.0/5, Mar 19, 2025): Macgence provided data collection and annotation services for a sports technology company. They sourced diverse data, ensuring accuracy and relevance to the client's specific use cases. [Read Full Review](https://clutch.co/go-to-review/macgence/360922) ##### Retail Experience Macgence has demonstrated significant expertise in the Retail industry, particularly in enhancing AI-driven recommendation systems. A client reported a 25% improvement in recommendation accuracy and a 15% increase in customer engagement, attributed to Macgence's effective data annotation and categorization services. Their project management was noted for its responsiveness and adherence to timelines, while their understanding of the retail sector and attention to detail were highly praised. This positions Macgence as a strong candidate for retail businesses seeking to optimize customer experiences. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - Data Annotation Services for Retail Company (5.0/5, Mar 18, 2025): Macgence provided data annotation services for a retail company. The scope included annotating product images, categorizing customer reviews, and ensuring the data was clean and ready to train AI models. [Read Full Review](https://clutch.co/go-to-review/macgence/360409) ##### IT Services Experience Macgence has received positive feedback from clients in the IT Services industry, highlighting their expertise in data annotation for NLP applications. Clients commend their ability to deliver high-quality, compliant datasets that significantly improve model performance. Their exceptional project management, clear communication, and adaptability contribute to a smooth collaboration. Overall, Macgence is regarded as a valuable partner, delivering on time and exceeding client expectations, making them a strong candidate for businesses seeking IT services. - 1 review for it services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Data Annotation Services for Managed IT Service Provider (5.0/5, Jan 10, 2025): Macgence provided data annotation services for a managed IT service provider. The team collected and annotated a large volume of textual data to train the client's NLP models. [Read Full Review](https://clutch.co/go-to-review/macgence/342130) ##### Automotive Experience Macgence has received positive feedback from clients in the Automotive industry, highlighting their strong project management skills, punctuality, and ability to meet specific goals, such as enhancing operational efficiency and processing volume. Clients commend their transparent communication and value for cost, making them a reliable partner for technology-driven projects. Overall, Macgence demonstrates expertise and a commitment to client success, positioning themselves as a fitting choice for businesses seeking support in the Automotive sector. - 1 review for automotive industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Electrification & Automation Co (5.0/5, Dec 20, 2024): Macgence provides back office outsourcing services for an electrification company. The team's tasks include processing mobile assets and service transactions and ensuring transactions are thoroughly documented. [Read Full Review](https://clutch.co/go-to-review/macgence/339014) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently report that Macgence offers excellent value for money, with many highlighting that their pricing aligns well with budgets while delivering high-quality results. For instance, one CEO noted the 'good value for cost' and another emphasized that Macgence's services led to significant improvements in project outcomes, such as a 25% increased accuracy in AI models. Overall, the sentiment is overwhelmingly positive, with clients appreciating the balance of cost and quality in their services. [Read All Reviews](https://clutch.co/profile/macgence?verified=true#reviews) - $10,000 to $49,000 (8 reviews) - Less than $10,000 (1 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 10 countries - Brazil (2 projects) - Canada (2 projects) - Germany (1 projects) - Italy (1 projects) - Mexico (1 projects) - Netherlands (1 projects) - Portugal (1 projects) - Spain (1 projects) - United States (6 projects) - England (1 projects) [View Reviews](https://clutch.co/profile/macgence?verified=true#reviews) --- ### [Evateck](https://clutch.co/profile/evateck) #### 5 out of 5 star rating (5 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Oakland Park, FL #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 30% Call Center Services - 10% Content Moderation Services - 40% Customer Service Outsourcing #### Company description Evateck is a customer support outsourcing company that excels in managing client communications and optimizing support processes across various channels such as live chat, email, and social media. Reviewers consistently praise their professionalism, efficiency, and personalized approach, with 100% noting improvements in response times and customer satisfaction, although some suggest enhancing tool access and expanding language services. [Visit Website](https://www.evateck.com/) #### Easy to work with Clients express a strong sentiment regarding Evateck's ease of collaboration, noting their impressive responsiveness and support. One client highlighted that Evateck's team felt available 24/7, quickly resolving urgent issues. Additionally, the seamless implementation and management processes were commended, contributing to a positive overall experience. The ability to effectively handle customer communication with minimal negative feedback further underscores their commitment to client satisfaction. - Outsourced Customer Support Services for Dentistry Chain (5.0/5, Apr 23, 2024): It felt like the guys were on call 24/7. Urgent issues were quickly resolved in messengers. Their ease of implementation, management, and quality of customer support are impressive. [Read Full Review](https://clutch.co/go-to-review/evateck/284360) #### Experience in 4 industries Evateck has demonstrated strong capabilities across various industries, including Advertising & Marketing, Dental, IT Services, and Manufacturing. Clients in these sectors have praised Evateck for their professionalism, effective communication, and ability to enhance customer support processes. The overall sentiment is positive, with notable successes in reducing response times and improving customer satisfaction. Their expertise and tailored strategies make them a suitable partner for businesses looking to optimize customer service in these industries. [Read All Reviews](https://clutch.co/profile/evateck?verified=true#reviews) ##### Advertising & marketing Experience Evateck demonstrates notable expertise in the Advertising & marketing industry, with a strong focus on client communication and responsiveness. Feedback highlights their ability to significantly reduce response times and improve client interaction processes. Clients appreciate their professionalism, effective project management, and alignment with company values, which contribute to a positive working relationship. Overall, Evateck is well-regarded for delivering valuable services that enhance operational efficiency in social media management. - 1 review for advertising & marketing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Social Media Management Co (5.0/5, Apr 25, 2024): Evateck provided customer support for a social media management company. They responded to incoming client requests via live chat, email, and social media accounts. [Read Full Review](https://clutch.co/go-to-review/evateck/284864) ##### Dental Experience Evateck has demonstrated significant expertise in the Dental industry, particularly through effective customer support solutions for clients like Astra Dent Poland. Their ability to handle incoming requests and optimize staffing has led to impressive results, including minimal negative customer interactions over a year. Clients appreciate Evateck's responsive communication and quality service, although some suggest a need for greater experience in the medical sector. Overall, their strengths in customer support make them a strong candidate for dental businesses seeking similar services. - 1 review for dental industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Outsourced Customer Support Services for Dentistry Chain (5.0/5, Apr 23, 2024): Evateck provides outsourced customer support services for a dentistry chain. The team processes incoming requests on live chat, phone, email, and social media, including Facebook, Instagram, and LinkedIn. [Read Full Review](https://clutch.co/go-to-review/evateck/284360) ##### IT Services Experience Evateck has received positive feedback for its expertise in customer support and lead management within the IT Services industry. Clients appreciate their professional approach, personalized service, and significant impact on lead qualification and customer satisfaction. The quick response times and effective upselling strategies demonstrate Evateck's capability to enhance operational efficiency. Overall, their commitment to understanding clients' needs positions them as a strong contender for businesses seeking reliable IT services. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Web Development Agency (5.0/5, Apr 22, 2024): Evateck provides call center services for a web development agency. They handle all incoming calls and messages via phone, live chat, and email and provide customer support services for existing customers. [Read Full Review](https://clutch.co/go-to-review/evateck/284038) ##### Manufacturing Experience Evateck has demonstrated strong expertise in supporting manufacturing clients, particularly in defense-related product sectors. Feedback highlights their effective customer support strategies that resulted in decreased response times and improved customer retention rates. Clients appreciate Evateck's customized approach, professionalism, and ability to adapt to specific business needs, leading to significant operational improvements and cost savings. Their commitment to project management and timely delivery further solidifies their reputation as a reliable partner in the manufacturing industry. - 1 review for manufacturing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support for Ammunition Manufacturing Company (5.0/5, Apr 6, 2024): Evateck provides customer support services for an ammunition manufacturing company. They manage all incoming customer queries, ensure timely responses, and resolve issues. [Read Full Review](https://clutch.co/go-to-review/evateck/280671) #### 5.0 out of 5.0 rating for cost What Clients Have Said Evateck consistently receives positive feedback regarding their cost-effectiveness and overall value for money. Clients highlight that Evateck's pricing aligns well with their budgets while delivering exceptional service quality. For instance, one client noted, 'Good value for cost', and another emphasized that the 'pricing fit our budget.' Overall sentiment indicates that clients view Evateck as a valuable partner that enhances their operations while maintaining competitive pricing. [Read All Reviews](https://clutch.co/profile/evateck?verified=true#reviews) - $10,000 to $49,000 (4 reviews) #### Completed projects in 3 countries - Bulgaria (1 projects) - Poland (1 projects) - United States (2 projects) This provider is available in 1 time zone: - Eastern Standard Time (EST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/evateck?verified=true#reviews) --- ### [SWITCH360](https://clutch.co/profile/switch360) #### 5 out of 5 star rating (2 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 15% Call Center Services - 10% Content Moderation Services - 35% Customer Service Outsourcing - 15% Data Annotation Services - 10% Transcription #### Company description SWITCH360 is a customer service management company that excels in handling customer queries and order management through platforms like Zendesk and Shopify. Their reviews highlight their highly experienced team, punctual project delivery, and budget-friendly pricing. Remarkably, 100% of reviewers appreciate their culture fit and value alignment, contributing to increased customer satisfaction and a cleared backlog. [Visit Website](https://www.switch360.co) #### Reasonable pricing Clients have expressed positive sentiment regarding SWITCH360's pricing, noting it as a key factor in their decision-making. One client highlighted that the pricing fit their budget and described the services as 'good value for cost.' Additionally, another client praised SWITCH360 for being 'highly experienced' with 'budget-friendly pricing,' reinforcing the notion that the company's financial offerings align well with client expectations. #### Experience in 1 industry SWITCH360 has demonstrated expertise primarily in the eCommerce industry, particularly with client projects involving customer queries, refund management, and order processing. Feedback highlights their effective communication, timely delivery, and strong alignment with client values, resulting in increased customer satisfaction and resolution of backlogs. Overall sentiment is positive, indicating that SWITCH360 is a suitable partner for eCommerce businesses seeking reliable and affordable support. [Read All Reviews](https://clutch.co/profile/switch360?verified=true#reviews) ##### eCommerce Experience SWITCH360 has received positive feedback from eCommerce clients, particularly for their expertise in customer support and order management on platforms like Shopify and Zendesk. Clients appreciate their budget-friendly pricing, timely delivery, and high levels of customer satisfaction achieved through effective communication. The company is seen as a strong fit for businesses seeking reliable and experienced partners in the eCommerce sector, with a proven track record of enhancing client operations without the need for improvement. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for UVC Bottle Retailer (5.0/5, Sep 1, 2023): SWITCH 360 provides call center services for a UVC bottle retailer. Their tasks include handling customer queries and refund requests through Zendesk and order management processes on Shopify. [Read Full Review](https://clutch.co/go-to-review/switch360/229861) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have praised SWITCH360 for their budget-friendly pricing and overall value, noting that their services align well with company goals. One client highlighted the company's 'good value for cost' and described them as 'the best and affordable' option available. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their solutions, contributing to increased customer satisfaction and timely project delivery. [Read All Reviews](https://clutch.co/profile/switch360?verified=true#reviews) #### Very responsive SWITCH360 is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Standing Company](https://clutch.co/profile/standing-company) #### 5 out of 5 star rating (3 reviews) - $1,000+ minimum project size - $50 - $99 average hourly rate - 10 - 49 employees - اربيل, Iraq #### Services Provided - Allocation of Expertise by Percentage - 10% API Development - 10% UX/UI Design - 10% AI Development - 10% Content Moderation Services - 10% E-Commerce Development - 10% IT Managed Services - 10% Cybersecurity - 10% Low/No Code Development - 10% Search Engine Optimization - 10% Web Design #### Company description Standing Company is a versatile IT solutions provider specializing in mobile app development, IT infrastructure security, and custom POS systems. The company receives overwhelmingly positive feedback, with 100% of reviewers noting their creativity, flexibility, and problem-solving capabilities. Clients consistently commend their on-time project delivery, effective communication, and cost-effective services, making them a reliable choice for diverse tech needs. [Visit Website](https://standingtech.com/) #### Patient Client feedback highlights Standing Company's notable patience and flexibility during the mobile application development project. One client specifically praised the team's ability to accommodate unplanned changes, stating they were 'flexible and patient enough to deal with our requirements in the best possible manner.' Overall, the sentiment regarding their patience is highly positive, emphasizing effective communication and adaptability throughout the project's lifecycle. - Mobile App Dev for Engineering Services Firm (5.0/5, Sep 18, 2019): Our app required some unplanned changes along the way, but that was not a problem for the app developers because they were flexible and patient enough to deal with our requirements in the best possible manner. In addition to that, they were creative enough to add different features to the app such as enabling GPS to detect the exact location of our customers after their approval. Lastly, their experience with mobile app development helped us to create a modern mobile application that satisfactorily met our expectations. [Read Full Review](https://clutch.co/go-to-review/standing-company/47790) #### Experience in 3 industries Standing Tech Company has garnered positive feedback across various industries, including Business Services, Education, and Healthcare. In Business Services, they excel in mobile app development, noted for timely delivery and creativity. The Education sector appreciated their robust IT solutions and system audits, enhancing security significantly. In Healthcare, their implementation of custom IT systems resulted in increased efficiency and customer attraction. Overall, the sentiment is highly favorable, indicating their expertise particularly suits clients in technology-driven environments. [Read All Reviews](https://clutch.co/profile/standing-company?verified=true#reviews) ##### Business services Experience Standing Company has received positive feedback from clients in the Business services industry, particularly for their mobile application development. Clients highlight their creativity, flexibility, and effective communication, which contribute to successful project outcomes. The company's expertise in delivering high-quality solutions on time and within budget has led to increased customer bases and revenue for their clients. Overall, Standing Company demonstrates significant strengths and a strong impact, making them a suitable partner for businesses seeking innovative tech solutions. - 1 review for business services industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Mobile App Dev for Engineering Services Firm (5.0/5, Sep 18, 2019): Standing Tech Company designed and developed a customer-focused mobile application for an engineering firm.  [Read Full Review](https://clutch.co/go-to-review/standing-company/47790) ##### Education Experience Standing Company has received positive feedback from clients in the Education sector, highlighting their expertise in IT infrastructure security and system audits. Their collaborative approach and timely problem-solving have been particularly praised, with clients noting significant improvements in security and functionality of e-learning platforms. The successful implementation of secure systems and positive client interaction positions Standing Company as a strong option for educational institutions seeking reliable IT solutions. - 1 review for education industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - IT Audit and Network Maintenance for Higher Ed Institution (5.0/5, Apr 4, 2019): Standing Tech Company audited and enhanced the IT infrastructure of a university. They updated a website, secured data and servers, and improved an e-learning interface. [Read Full Review](https://clutch.co/go-to-review/standing-company/83765) ##### Healthcare Experience Standing Tech Company has garnered positive feedback in the Healthcare industry for its expertise in implementing IT solutions, particularly custom POS systems for pharmacies. Clients highlight the company's professionalism, responsiveness, and ability to enhance operational efficiency, resulting in increased sales and reduced inventory costs. Their commitment to providing additional features without extra charges demonstrates a customer-centric approach. Overall, Standing Tech is recognized as a dependable partner capable of delivering impactful technological solutions in the Healthcare sector. - 1 review for healthcare industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - IT Management and Development for Outpatient Center (5.0/5, Mar 29, 2019): Standing Tech Company built a customized POS system and delivered IT management services for a pharmacy. Their team created a hardware infrastructure, enhanced WiFi, and introduced surveillance measures. [Read Full Review](https://clutch.co/go-to-review/standing-company/81572) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients generally express high satisfaction regarding Standing Company's cost and value for money. One reviewer noted that they completed a mobile application project 'on time and on budget,' while another highlighted the cost-effectiveness of a custom POS system that remained under budget and included additional features at no extra cost. The overall sentiment indicates that Standing Company delivers quality services that meet client expectations within their financial constraints. [Read All Reviews](https://clutch.co/profile/standing-company?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - Less than $10,000 (1 reviews) --- ### [Enuncia Global Translation Services](https://clutch.co/profile/enuncia-global-translation-services) #### 5 out of 5 star rating (1 reviews) - 10 - 49 employees - New Delhi, India #### Services Provided - Allocation of Expertise by Percentage - 5% AI Agents - 10% Content Moderation Services - 10% Content Writing Services - 10% Data Annotation Services - 5% Document Digitization & Management - 10% Generative AI - 10% Language Interpretation - 25% Translation - 15% Transcription #### Company description Enuncia Global is a language translation services company that excels in delivering precise translations for legal and medical content. The company is consistently praised for its straightforward pricing per page, timely deliveries, and high-quality output, with 100% of the reviews highlighting their professionalism and adherence to deadlines. [Visit Website](https://www.enuncia.global) #### Timely Enuncia Global has received positive feedback regarding their timeliness, with clients noting that deliveries were made on schedule and met quality expectations. One client highlighted that all deadlines were met as initially committed, and another emphasized that there were no hidden charges, indicating transparency in their process. Overall, the sentiment related to timeliness is highly favorable, with clients expressing satisfaction in the promptness and reliability of Enuncia Global's services. #### Experience in 1 industry Enuncia Global has demonstrated strong expertise in the telecommunications sector, particularly in legal and medical content management. Feedback highlights their professionalism, timely delivery, and transparent pricing structure. Clients appreciate the high-quality, error-free translations and the adherence to deadlines. Overall, the sentiment in this sector is positive, making Enuncia Global a suitable provider for projects requiring precision and reliability in telecommunications-related content. [Read All Reviews](https://clutch.co/profile/enuncia-global-translation-services?verified=true#reviews) ##### Telecommunications Experience Enuncia Global has garnered positive feedback in the Telecommunications industry, particularly for their timely and quality-driven services. Clients appreciate their professionalism, adherence to deadlines, and transparent pricing structure. The company demonstrated expertise in handling complex translation projects, ensuring accurate communication across languages. Overall, sentiment towards Enuncia Global is highly favorable, positioning them as a reliable partner for businesses in need of specialized language services within the Telecommunications sector. - 1 review for telecommunications industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Translation Services for Content Management Company (5.0/5, Jul 30, 2022): Enuncia Global was tasked to translate a content management company's content from Indian to Bolivian. They charged 1,000 words in length in four batches. [Read Full Review](https://clutch.co/go-to-review/enuncia-global-translation-services/152140) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients commend Enuncia Global Translation Services for their straightforward cost structure, charging per page without hidden fees. The overall sentiment reflects satisfaction with the value provided, as one client noted impressive quality and timely deliveries. Their professional service and adherence to deadlines further enhance the perception of value for money, indicating that clients feel they receive a fair return on their investment. [Read All Reviews](https://clutch.co/profile/enuncia-global-translation-services?verified=true#reviews) - Less than $10,000 (1 reviews) --- ### [Anolytics](https://clutch.co/profile/anolytics-0) - $25,000+ minimum project size - $25 - $49 average hourly rate - 1,000 - 9,999 employees - Levittown, NY #### Services Provided - Allocation of Expertise by Percentage - 25% Content Moderation Services - 45% Data Annotation Services - 30% Generative AI #### Company description Anolytics is a Data Annotation Services company. Established in 2019, the firm is located in Levittown, New York. Their services include Data Annotation Services and Generative AI. [Visit Website](https://www.anolytics.ai/) --- ### [Claro Data Solutions](https://clutch.co/profile/claro-data-solutions-1) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Warszawa, Poland #### Services Provided - Allocation of Expertise by Percentage - 12% Back Office Outsourcing - 12% Content Moderation Services - 13% Content Writing Services - 12% Data Annotation Services - 12% Document Digitization & Management - 13% Finance & Accounting Outsourcing (FAO) - 13% Market Research - 13% Supply Chain Management #### Company description Claro Data Solutions is a firm specializing in Content Moderation Services, offering solutions like UGC Moderation and Content Filtering. Reviews indicate high client satisfaction, with 100% of feedback highlighting their flexibility, domain expertise, and timely delivery. Clients particularly appreciate their efficient communication and strong alignment with company values. [Visit Website](https://www.clarodata.co/) #### Unique expertise Clients have expressed high satisfaction with Claro Data Solutions' unique expertise, particularly in maintaining validated company profiles and automating workflows. One client noted their 'strong domain expertise' and 'high flexibility,' highlighting efficient communication and timely delivery. The alignment of company values and culture further enhanced the collaboration. Overall, feedback reflects a positive sentiment regarding Claro's specialized knowledge and adaptability in executing complex data management tasks. #### 1 review mentions Content Moderation Services Content Moderation for Supply Chain Visibility Platform 5.0/5 — Claro Data Solutions built and maintained validated company profiles for a supply chain visibility platform. The team participated in automation workflows and structured company news for alert tracking. - 1 of 1 Content Moderation Services reviews are 5 stars - 1 new review for Content Moderation Services in past 6 months - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/claro-data-solutions-1/457039) #### Experience in 1 industry Claro Data Solutions has demonstrated strong expertise in the Information Technology sector, particularly in supply chain visibility and risk intelligence. Clients praised their ability to maintain extensive company profiles, process large volumes of news data, and support automation workflows. The overall sentiment is highly positive, highlighting their flexibility, strong domain knowledge, and effective communication. This indicates that potential clients in the IT industry seeking data management and automation solutions may find Claro Data Solutions to be a good fit. [Read All Reviews](https://clutch.co/profile/claro-data-solutions-1?verified=true#reviews) #### Very responsive Claro Data Solutions is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [TaskUs](https://clutch.co/profile/taskus) - $50,000+ minimum project size - < $25 average hourly rate - 10,000+ employees - Santa Monica, CA #### Services Provided - Allocation of Expertise by Percentage - 5% AI Development - 20% Back Office Outsourcing - 30% Call Center Services - 5% Compliance Consulting - 10% Content Moderation Services - 20% Customer Service Outsourcing - 5% Data Annotation Services - 5% Generative AI #### Company description TaskUs is a call center company. Founded in 2008, the company is located in Santa Monica, California. Their services include Call Center Services and Back Office Outsourcing. [Visit Website](https://www.taskus.com/) --- ### [Apex America](https://clutch.co/profile/apex-america) - $10,000+ minimum project size - 10,000+ employees - Córdoba, Argentina #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 40% Call Center Services - 10% Content Moderation Services - 20% Customer Service Outsourcing - 5% Business Consulting - 5% Robotics Process Automation #### Company description Apex America is a telephone answering service. Established in 2003, the firm is in Córdoba, Argentina and ARW, Argentina. Their services include Call Center Services and Back Office Outsourcing. [Visit Website](https://www.apexamerica.com/) --- ### [FingerLinks Infotech LLC](https://clutch.co/profile/fingerlinks-infotech) - $10,000+ minimum project size - $50 - $99 average hourly rate - 10 - 49 employees - Wilmington, DE #### Services Provided - Allocation of Expertise by Percentage - 20% Call Center Services - 20% Content Moderation Services - 20% Data Annotation Services - 20% Translation - 20% Transcription #### Company description FingerLinks Infotech LLC, a phone answering service, is located in Wilmington, Delaware and Coonoor, India. The team focuses on Call Center Services and Transcription. [Visit Website](https://www.fingerlinksinfotech.com/) --- ### [Ilford Emergency Glaziers](https://clutch.co/profile/ilford-emergency-glaziers) - 50 - 249 employees - Ilford, England #### Services Provided - Allocation of Expertise by Percentage - 100% Content Moderation Services #### Company description Ilford Emergency Glaziers is a Content Moderation Services company. Headquartered in Ilford, England, the company was founded in 2011. Their team provides Content Moderation Services. [Visit Website](https://ilford-emergency-glaziers.co.uk/) --- ### [Thornton Heath Glaziers](https://clutch.co/profile/thornton-heath-glaziers) - 10 - 49 employees - Thornton Heath, England #### Services Provided - Allocation of Expertise by Percentage - 100% Content Moderation Services #### Company description Founded in 2014, Thornton Heath Glaziers is a Content Moderation Services company. The agency provides Content Moderation Services, and is small. [Visit Website](https://thorntonheathglaziers.co.uk/) --- ### [BUNCH](https://clutch.co/profile/bunch-0) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Makati City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% AI Consulting - 5% Blockchain - 10% Back Office Outsourcing - 20% Content Moderation Services - 20% Customer Service Outsourcing - 20% Data Annotation Services - 15% IT Staff Augmentation #### Company description BUNCH is a Content Moderation Services company headquartered in Makati City, Philippines. The team specializes in Content Moderation Services and Customer Service Outsourcing. [Visit Website](http://www.meetbunch.com) --- ### [DDLab](https://clutch.co/profile/ddlab) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees #### Services Provided - Allocation of Expertise by Percentage - 20% UX/UI Design - 20% Custom Software Development - 20% Branding - 20% Content Moderation Services - 20% Product Design #### Company description DDLab is a branding firm. The Baltimore, Maryland-based company focuses on Branding and UX/UI Design. [Visit Website](https://www.ddlab.dev) --- ### [IconiCS Group](https://clutch.co/profile/iconics-group-0) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Aqaba, Jordan #### Services Provided - Allocation of Expertise by Percentage - 1% AI Consulting - 1% UX/UI Design - 1% AI Development - 1% Back Office Outsourcing - 1% Broadcast Video - 1% Business Continuity Management - 35% Call Center Services - 1% Commercial Brokerage Services - 1% Content Marketing - 17% Content Moderation Services - 2% Content Writing Services - 1% Corporate Training & Coaching - 5% Customer Service Outsourcing - 1% Data Annotation Services - 1% Digital Strategy - 1% Document Digitization & Management - 1% Ecommerce Marketing - 1% E-Commerce Development - 1% Email Marketing - 1% Generative AI - 1% Graphic Design - 1% HR Consulting - 1% HR Outsourcing - 1% Interior Design - 1% Marketing Strategy - 1% Media Planning & Buying - 1% Mobile App Development - 1% Packaging Design - 1% Product Design - 1% Recruiting - 1% Recruitment Process Outsourcing - 2% Sales Outsourcing - 4% Social Media Marketing - 2% Talent Representation - 1% Direct Marketing - 1% Video Production - 1% Video Marketing - 1% Wearable App Development - 1% Web Design - 1% Web Development #### Company description IconiCS Group is a telephone answering service. Founded in 2021, the agency is in Amman, Jordan and Aqaba, Jordan. Their team focuses on Call Center Services and Content Moderation Services. [Visit Website](http://www.iconicsme.com) --- ### [Integrated Language Solutions Pvt. Ltd](https://clutch.co/profile/integrated-language-solutions) - 250 - 999 employees - Gurugram, India #### Services Provided - Allocation of Expertise by Percentage - 10% AI Development - 10% Content Moderation Services - 10% Content Writing Services - 5% Customer Service Outsourcing - 10% Data Annotation Services - 10% Language Interpretation - 10% Staffing - 15% Translation - 10% Video Production - 10% Transcription #### Company description Integrated Language Solutions Pvt. Ltd is a Translation company founded in 2005. In Gurugram, India and Gurugram, India, the team offers Translation and Video Production. [Visit Website](https://www.integratedlanguages.com/) --- ### [BELLSYSTEM24 VIETNAM](https://clutch.co/profile/bellsystem24-vietnam) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Ha Noi, Vietnam #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 20% Content Moderation Services - 20% Customer Service Outsourcing - 10% Data Annotation Services - 10% Market Research #### Company description Phone answering service BELLSYSTEM24 VIETNAM is based in Ha Noi, Vietnam and Ho Chi Minh, Vietnam. The team focuses on Call Center Services and Customer Service Outsourcing. [Visit Website](https://bell24vietnam.vn/en/content-moderation-service/?utm_source=clutch.co&utm_medium=referral&utm_campaign=content-moderation-chat) --- ### [Sunix AI](https://clutch.co/profile/sunix-ai) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Bengaluru, India #### Services Provided - Allocation of Expertise by Percentage - 5% AI Consulting - 25% AI Development - 10% Content Moderation Services - 5% Customer Service Outsourcing - 30% Data Annotation Services - 15% Generative AI - 5% Business Consulting - 5% Staffing #### Company description Midsize Data Annotation Services company Sunix AI, is headquartered in Bengaluru, India. The team specializes in Data Annotation Services and Artificial Intelligence. [Visit Website](https://www.sunix.in) --- ### [CryptoCrowd WEB3 Marketing Agency](https://clutch.co/profile/cryptocrowd-web3-marketing-agency) - $5,000+ minimum project size - 10 - 49 employees - Istanbul, Türkiye #### Services Provided - Allocation of Expertise by Percentage - 30% Blockchain Marketing - 25% Content Marketing - 25% Content Moderation Services - 10% Graphic Design - 10% Public Relations #### Company description Blockchain Marketing company CryptoCrowd WEB3 Marketing Agency was established in 2020. Based in Istanbul, Türkiye, the team specializes in Blockchain Marketing and Content Marketing. [Visit Website](https://cryptocrowd.agency/) --- ### [Shaip](https://clutch.co/profile/shaip) - $10,000+ minimum project size - $50 - $99 average hourly rate - 50 - 249 employees - Louisville, KY #### Services Provided - Allocation of Expertise by Percentage - 20% Content Moderation Services - 40% Data Annotation Services - 40% Generative AI #### Company description Shaip is a Data Annotation Services company. The team provides Data Annotation Services and Generative AI and is located in Louisville, Kentucky. [Visit Website](https://www.shaip.com/) --- ### [Defendem Solutions](https://clutch.co/profile/defendem-solutions) - < $25 average hourly rate - 2 - 9 employees - Chitungwiza, Zimbabwe #### Services Provided - Allocation of Expertise by Percentage - 50% Content Moderation Services - 50% Customer Service Outsourcing #### Company description Established in 2023, Defendem Solutions is a Customer Service Outsourcing and Content Moderation Services company. Their services include Customer Service Outsourcing and Content Moderation Services. [Visit Website](http://www.defendemsolutions.com) --- ### [Wordesty](https://clutch.co/profile/wordesty) - $50 - $99 average hourly rate - 2 - 9 employees #### Services Provided - Allocation of Expertise by Percentage - 25% Content Marketing - 25% Content Moderation Services - 50% Content Writing Services #### Company description Wordesty is a Content Writing Services company. They focus on Content Writing Services and Content Marketing and are located in Lviv, Ukraine. [Visit Website](https://wordesty.com/) --- ### [Hokori Global](https://clutch.co/profile/hokori-global) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Noida, India #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 40% Customer Service Outsourcing - 10% Data Annotation Services #### Company description Hokori Global , a Customer Service Outsourcing company, is based in Noida, India. Their services include Customer Service Outsourcing and Call Center Services. [Visit Website](https://hokoriglobal.com/) --- ### [aCXend](https://clutch.co/profile/acxend) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees #### Services Provided - Allocation of Expertise by Percentage - 20% Call Center Services - 20% Content Moderation Services - 20% Customer Service Outsourcing - 10% Data Annotation Services - 15% Web Design - 15% Web Development #### Company description ACXend is a call center company. They provide Call Center Services and Content Moderation Services and are located in Mandaluyong City, Philippines and Cagayan de Oro City, Philippines. [Visit Website](https://www.acxend.com/index.html) --- ### [Nakama Tech](https://clutch.co/profile/nakama-tech) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Nairobi, Kenya #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 25% Customer Service Outsourcing - 5% Data Annotation Services - 5% Document Digitization & Management - 20% Sales Outsourcing - 5% IT Staff Augmentation #### Company description Nakama Tech is a Nairobi, Kenya-based Customer Service Outsourcing company. The team specializes in Customer Service Outsourcing and Call Center Services. [Visit Website](https://nakama-tech.com) --- ### [Precise BPO Solution](https://clutch.co/profile/precise-bpo-solution) - $1,000+ minimum project size - $25 - $49 average hourly rate - 50 - 249 employees - Pimpri-Chinchwad, India #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 10% Content Moderation Services - 30% Data Annotation Services - 20% Document Digitization & Management #### Company description Back Office Outsourcing company Precise BPO Solution was launched in 2008. The midsize team provides Back Office Outsourcing and Data Annotation Services. [Visit Website](https://www.precisebposolution.com) --- ### [Call IT Dev](https://clutch.co/profile/call-it-dev) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees #### Services Provided - Allocation of Expertise by Percentage - 20% Custom Software Development - 5% AI Development - 15% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 20% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Call IT Dev is an answering service company. The team specializes in Call Center Services and Customer Service Outsourcing, and the firm is in Casablanca, Morocco. [Visit Website](https://callitdev.com) --- ### [GODA AI](https://clutch.co/profile/goda-ai) - $1,000+ minimum project size - 10 - 49 employees #### Services Provided - Allocation of Expertise by Percentage - 10% AI Development - 40% Content Moderation Services - 40% Data Annotation Services - 10% Generative AI #### Company description GODA AI is a small Content Moderation Services company established in 2021. Their services include Content Moderation Services and Data Annotation Services. [Visit Website](https://goda-ai.io) --- ### [Book Writing Website](https://clutch.co/profile/book-writing-website) - $1,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees #### Services Provided - Allocation of Expertise by Percentage - 15% Content Marketing - 15% Content Moderation Services - 15% Content Writing Services - 55% Other Marketing #### Company description Book Writing Website offers a comprehensive suite of services including ghostwriting, publishing, marketing, website development, developmental editing, proofreading, and strategic press releases. The reviews highlight the company’s effective project management, timely delivery, and client-centric approach, with emphasis on their extensive publishing network and innovative marketing strategies. Improvements could include clearer communication and diversification of marketing strategies. [Visit Website](https://bookwritingwebsite.com/) --- ### [Acote BPO](https://clutch.co/profile/acote-bpo) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Seoul, South Korea #### Services Provided - Allocation of Expertise by Percentage - 5% Accounting - 2% UX/UI Design - 5% Custom Software Development - 10% Back Office Outsourcing - 5% Business Continuity Management - 10% Content Moderation Services - 13% Customer Service Outsourcing - 5% Data Annotation Services - 10% Document Digitization & Management - 5% E-Commerce Development - 5% Finance & Accounting Outsourcing (FAO) - 2% Graphic Design - 2% Logo - 5% Mobile App Development - 2% Packaging Design - 2% Print Design - 2% Web Design - 5% Web Development - 5% Transcription #### Company description Founded in 2023, Acote BPO is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and Back Office Outsourcing. [Visit Website](https://acotebpo.com/) --- ### [MULTISERVICIOS.CB](https://clutch.co/profile/multiservicioscb) - $5,000+ minimum project size - $200 - $300 average hourly rate - 2 - 9 employees #### Services Provided - Allocation of Expertise by Percentage - 10% AI Consulting - 15% Business Valuation Services - 20% Content Moderation Services - 15% Financial Advising & Planning - 10% Graphic Design - 10% Mobile & App Marketing - 5% Public Relations - 5% Search Engine Optimization - 10% Web Design #### Company description In Santa Elena, Ecuador, MULTISERVICIOS.CB is a Content Moderation Services company. Their services include Content Moderation Services and Financial Advising & Planning. [Visit Website](https://memorisleon.wixsite.com/multiservicios-cb) --- ### [DataCraft Collective](https://clutch.co/profile/datacraft-collective) - $10,000+ minimum project size - $150 - $199 average hourly rate - 10 - 49 employees - Washington, DC #### Services Provided - Allocation of Expertise by Percentage - 25% BI & Big Data Consulting & SI - 25% Computer Engineering - 25% Content Moderation Services - 25% Digital Engineering #### Company description Big data analytics company DataCraft Collective was established in 2019. The team focuses on BI & big data consulting & SI and Content Moderation Services and is in Washington, District of Columbia. [Visit Website](https://www.datacraftcollective.com/) --- ### [Resear Infolabs](https://clutch.co/profile/resear-infolabs) - 2 - 9 employees - Thane, India #### Services Provided - Allocation of Expertise by Percentage - 50% Content Moderation Services - 50% Digital Engineering #### Company description Resear Infolabs, a Content Moderation Services and Digital Engineering company, was founded in 2024. They specializes in Content Moderation Services and Digital Engineering. [Visit Website](https://researinfolabs.com/) --- ### [TheNeurotechai](https://clutch.co/profile/theneurotechai) - $1,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees #### Services Provided - Allocation of Expertise by Percentage - 15% AI Consulting - 25% Content Moderation Services - 45% Data Annotation Services - 15% Generative AI #### Company description TheNeurotechai is a Data Annotation Services company established in 2025. The team offers Data Annotation Services and Content Moderation Services and is in Noida, India. [Visit Website](https://theneurotechai.com/) --- ### [UniData](https://clutch.co/profile/unidata) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees #### Services Provided - Allocation of Expertise by Percentage - 5% AI Development - 15% Content Moderation Services - 45% Data Annotation Services - 10% Generative AI - 25% Transcription #### Company description UniData is a Data Annotation Services company. Based in Dubai, United Arab Emirates, the agency was launched in 2016. Their team focuses on Data Annotation Services and Transcription. [Visit Website](https://unidata.pro/?utm_source=clutch) --- ### [Digital Goliath Marketing](https://clutch.co/profile/digital-goliath-marketing) - $1,000+ minimum project size - $100 - $149 average hourly rate - 2 - 9 employees #### Services Provided - Allocation of Expertise by Percentage - 5% AI Consulting - 5% API Development - 5% AI Development - 5% Branding - 35% Content Marketing - 10% Content Moderation Services - 10% Content Writing Services - 5% Digital Strategy - 5% Logo - 5% Affiliate Marketing - 5% Search Engine Optimization - 5% Video Marketing #### Company description Digital Goliath Marketing is a small Winter Haven, Florida-based Content Marketing company. Their services include Content Marketing and Content Writing Services. [Visit Website](https://goliathmarketing.co/) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria. Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them. We evaluate service providers using a [structured methodology](https://clutch.co/methodology) that combines: - In-depth client interviews and ratings - Comprehensive project details - Market presence - Portfolio examples and industry recognition This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top. Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly. We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether. Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency. ## Chat Moderation Agency FAQs ### What are the benefits of hiring a chat moderation agency instead of managing it in-house? Outsourcing lowers overhead by eliminating recruiter, training, and scheduling costs while giving you instant access to specialized talent and enterprise-grade tools. Experienced content moderation agencies also scale faster during peak campaigns and provide unbiased enforcement that can be difficult for internal teams attached to the brand. ### How do chat moderation firms measure ROI? Leading agencies track metrics such as harmful content removal rates, average response time, user-reported incident declines, and overall community sentiment scores. These KPIs translate to higher customer satisfaction, better brand perception, and reduced legal risk—tangible outcomes that justify the investment. ### What questions should I ask before hiring a chat moderation provider? Which platforms and languages do you support natively? How do you balance AI tools with human review? What is your average response and escalation time? How do you train moderators on brand voice and compliance rules? How is data stored, and what certifications do you hold? Can you share case studies that show measurable impact (e.g., reduced toxicity, higher engagement)? ### What services do chat moderation providers offer? Chat moderation firms usually deliver a combination of the following services: Live chat monitoring and content filtering Automated moderation tool setup and tuning Multilingual support for global audiences Incident escalation and crisis management Community guideline development and enforcement Data reporting on sentiment, volume, and rule violations Some agencies also bundle related services like social media moderation, user-generated content review, and customer support. ### How much does it cost to hire a chat moderation firm? Pricing for chat moderation services varies based on factors such as volume, language requirements, and coverage hours. Here’s a run-through of average costs based on data we’ve gathered at Clutch: Small-scale or part-time moderation: $1,000 – $5,000 per month 24/7 English-only coverage for mid-sized communities: $5,000 – $20,000 per month Multilingual, high-volume enterprise programs: $20,000 – $50,000+ per month Hourly rates for chat moderation services often fall between $25 – $49 for standard moderation and $50 –$99 for strategy or crisis support. Ask potential partners for transparent pricing tiers and any overage fees. ### How do I choose the right chat moderation provider? Begin by outlining your must-have coverage (languages, hours, platforms). Then evaluate agencies on the following criteria: Proven experience with communities similar to yours Robust security policies (GDPR, COPPA, ISO, or SOC 2 compliance) Transparent reporting on key metrics (response time, violation rate) Scalable staffing models and AI capabilities Positive, detailed client reviews on Clutch Request pilot programs or short-term contracts to validate fit before committing long-term. Don’t worry about being too meticulous because it’s always better to be sure than to be in an agreement with an unfit team. ### What are red flags to watch for in a chat moderation company? Red flags, if not spotted immediately, can give you plenty of headaches and possibly even lead to costly mistakes. Be cautious of agencies that check any of these examples: Promise 100% error-free moderation—human nuance makes this unrealistic Lack of documented security and data-privacy protocols Provide generic, copy-and-paste proposals with no community-specific insights Resist sharing sample reports or real client references Offer rates far below market averages without explaining how quality is maintained ### What does a chat moderation company do? A chat moderation company monitors and manages real-time conversations on digital platforms to keep them safe, compliant, and aligned with brand guidelines. Moderators remove offensive content, enforce community rules, escalate threats, and provide timely, friendly responses that encourage positive engagement. These dedicated agencies typically work across multiple time zones to deliver 24/7 coverage and may leverage AI tools alongside human oversight for greater efficiency.