# Top Call Center Services & Voice Services in Berlin Recommended Call Centers companies in Berlin include Helpware CX, Task Virtual, Top Virtual Assistant, S2M-group, AcquireOne, CCIG Group, Scalemill, SingularitySales GmbH, Kohomai, MakesYouLocal A/S. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Call Center Services & Voice Services in Berlin Ratings Updated: Sep 17, 2026 ### [Helpware CX](https://clutch.co/profile/helpware-cx) #### 4.8 out of 5 star rating (47 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Berlin, Germany #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 50% Customer Service Outsourcing - 10% Data Annotation Services #### Company description Helpware CX is a professional provider of Contact Center Services, specializing in comprehensive Customer Support Services including Inbound and Outbound Call Handling, Phone Support, and Telephonic Support. The company has consistently received high ratings, with reviews highlighting their flexibility, seamless integration, and proactive management. Approximately 90% of reviews noted their impressive ability to customize services, adapt quickly, and maintain effective communication. [Visit Website](https://helpware.com/cx/services/call-center-outsourcing?utm_source=clutch.co&utm_medium=referral&utm_campaign=de-call-centers-berlin) #### Autonomous Clients have expressed a highly positive sentiment regarding Helpware's autonomy in handling tasks. One client noted the seamless integration of Helpware representatives with their in-house team, stating they treated them as if they were on-site. The client's feedback highlighted Helpware's quick decision-making and problem-solving abilities, which empowered them to address customer issues promptly. Overall, the reviews reflect a strong appreciation for Helpware's capability to operate independently while maintaining effective communication. - Customer Service Staff for Sports Gear Rental Company (4.5/5, Apr 24, 2019): We were impressed with the training and response time. They made quick, insightful decisions. This allowed us to empower them to solve customer problems immediately. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/94054) #### 21 reviews mention Call Center Services Call Center Services for Digital Government Partner 5.0/5 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. - 17 of 21 Call Center Services reviews are 5 stars - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/helpware-cx/21826) #### Experience in 13 industries Helpware has demonstrated significant expertise across diverse industries, including telecommunications, information technology, healthcare, eCommerce, and financial services. Feedback highlights their strengths in rapid project management, effective customer support, and adaptability to client needs. The telecommunications sector noted increased customer acquisition, IT firms praised Helpware for staff training and support efficiency, while healthcare clients emphasized improved patient engagement. Overall, sentiment is positive, with clients commending Helpware’s collaborative culture and responsiveness, making them a suitable partner across various sectors. [Read All Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews) ##### Retail Experience Helpware CX has received positive feedback from clients in the Retail industry, highlighting their expertise in order processing and customer interaction management. Clients appreciate Helpware CX's ability to seamlessly integrate with their teams, demonstrating strong communication and responsiveness. The company's training and quick decision-making empower staff to address customer issues effectively. Overall, Helpware CX is well-regarded for enhancing operational efficiency and supporting growth for Retail businesses. - 1 review for retail industry - $10,000 – $49,000 avg. project cost - Customer Service Staff for Sports Gear Rental Company (4.5/5, Apr 24, 2019): A dedicated resource from Helpware helped process orders, coordinate with vendors, and respond to customer inquiries. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/94054) ##### Automotive Experience Helpware CX has demonstrated strong expertise and reliability in supporting digital marketing projects within the Automotive industry. Clients have praised their thorough communication, project management, and timely completion of tasks, contributing positively to business goals. The team's ability to handle diverse projects and their reasonable rates make Helpware CX a strong candidate for companies seeking efficient marketing solutions in the Automotive sector. - 1 review for automotive industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back Office & Digital Marketing Support for Digital Solutions Company (5.0/5, Jan 9, 2019): Helpware helped set up digital marketing accounts in Bing, DoubleClick, Facebook, Google Ads, Google Analytics, and Google Tag Manager. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/42230) ##### Telecommunications Experience Helpware CX has received positive feedback from clients in the Telecommunications industry, highlighting their expertise in customer research and marketing strategies. One client noted that Helpware CX successfully attracted six new customers through their effective engagement. The company's project management was praised for its speed and efficiency, with clients appreciating the prompt communication. Overall, Helpware CX is seen as a strong partner capable of delivering value and impactful results in the Telecommunications sector. - 1 review for telecommunications industry - Unknown avg. project cost - Customer Research Services for Telecommunications Co (4.5/5, May 12, 2026): Helpware CX provided customer research services for a telecommunications company. The goal was to attract customers. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/456537) ##### Information technology Experience Helpware CX has received positive feedback in the Information technology industry, highlighting their expertise in project management, responsiveness, and quality of service. Clients commend Helpware CX for their ability to hire, train, and retain skilled resources effectively while delivering projects on time and within budget. Their strong communication and collaborative approach have been noted as key strengths, contributing to enhanced operational efficiency and cost savings for clients. Overall, Helpware CX is highly regarded as a reliable partner for IT projects. - 2 reviews for information technology industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Image Annotation for Computer Vision Software (5.0/5, May 29, 2019): Helpware annotated thousands of images for computer vision models. They adjusted their internal tools to match the specified business process and did QA. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/109902) - Staff Aug & Back Office Outsourcing for Cybersecurity Co (5.0/5, May 13, 2025): Helpware provided staff augmentation for a cybersecurity company. Helpware assembled a team of 15 resources and provided best practices and process training to support the client's alert monitoring service. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/373970) ##### Other industries Experience Helpware CX has received positive feedback across the Other industries sector, demonstrating its expertise in providing scalable, high-quality customer support and operational solutions. Clients have praised the company's responsiveness, adaptability, and dedication to enhancing customer satisfaction, leading to improved engagement and operational efficiency. The collaborative approach and ability to seamlessly integrate with clients' teams further highlight Helpware CX’s strengths, making it a suitable partner for businesses seeking reliable support in diverse operational tasks. - 28 reviews for other industries industry - 23 reviews are 5 stars - $200,000 – $999,999 avg. project cost - BPO & IT Services for HealthTech Firm (5.0/5, Nov 3, 2021): A health technology company has hired Helpware for their BPO and IT services. The team provides ongoing support for any urgent IT-related matters or business process challenges. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/3930) - Customer Support for Custom Meal Service Provider (5.0/5, Feb 4, 2022): Helpware provides customer support for a custom meal service provider's geographically diverse clientele. Their aim is to increase the client's coverage of time zones with more agents. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/10409) - Call Center Services for Digital Government Partner (5.0/5, Jun 6, 2022): Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/21826) - Staffing for Wine Distributor (5.0/5, Aug 22, 2019): Helpware provided staffing services to a wine business looking to find skilled employees overseas that would assist with customer support. Their team provided training services to potential hires.  [Read Full Review](https://clutch.co/go-to-review/helpware-cx/30582) - Call Center Services for Food & Beverage Company (5.0/5, Aug 10, 2020): Helpware ensures a customer support workforce for a food and beverage company is always available. They guarantee that all calls are being attended and support requests are cleared up immediately. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/35032) - Call Center Services for Nonprofit Organization (5.0/5, Jun 2, 2021): Helpware handles call center services for a nonprofit organization. The team provides daily operational support, making outbound calls to pharmacies and clinics to gather COVID-19 vaccination data. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/41747) - Tech Support for Valet Tech Solution Provider (5.0/5, Jan 25, 2019): Helpware provides software and hardware support for a tech company’s clients. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/49275) - Customer Service via Chat (5.0/5, Feb 1, 2019): Helpware uses ticket tracking software to triage and resolve customer inquiries and drive sales. They also help build/design online stores. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/53030) - Call Center Services for Professional Services Company (5.0/5, Sep 24, 2020): Helpware provides customer support for a resume building website. They were involved in the hiring process, and they brought on qualified services agents to handle incoming calls and field emails. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/71254) - Staff Augmentation for Computer Software Company (4.5/5, Oct 24, 2019): Helpware augmented the staff of a computer software company. Their team was responsible for account management assistance and daily operations. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/72046) - Customer Service Team for Lifestyle Brand (5.0/5, Oct 28, 2019): Helpware provided customer support services for a lifestyle brand. This included responding to inquiries regarding order status, conducting refunds and exchanges, answering incoming calls, and more. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/74209) - BPO Services for Sports Management Technology Platform (4.5/5, May 11, 2020): Helpware supports business processes for a sports management technology platform. They assist customers with technology to build registration profiles in order to extend hours. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/83769) - Customer Support for Lifestyle Product Supplier (5.0/5, Apr 4, 2019): Helpware provides ongoing customer service support for a consumer goods company. They answer all tickets and inquiries on several channels; process defects, refunds, and fraud claims; and log important data. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/84412) - Support Program Dev for Volunteer Computer Software Startup (4.5/5, Oct 12, 2020): Helpware is working on customer support services and establishing a 3-tier customer support program that supports users and provides quick feedback. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/84863) - Research Data for Customer Service & Engagement Platform (5.0/5, Apr 12, 2019): Helpware conducted research on a customer metric to improve a sales process.    [Read Full Review](https://clutch.co/go-to-review/helpware-cx/88216) - BPO for Meditation App Business (5.0/5, Nov 9, 2020): Helpware provides reps to support the organization’s small and medium-sized businesses (SMBs). Their work has involved automating and documenting onboarding processes. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/109848) - Centralization Process & Outsourcing Svcs for Treatment Firm (5.0/5, Aug 18, 2021): Helpware helped a treatment center centralize their processes by identifying their training needs and performance metrics. They continue to provide outsourcing services to the company. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/110972) - Customer Experience Resource Augmentation for Candy Company (4.0/5, Jun 20, 2019): Helpware provided two customer experience representatives to accommodate customer requests during a busy season. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/121165) - Project & Customer Support for MSP Company (5.0/5, Sep 28, 2018): Helpware provided staffing services, including project management and client-facing interaction. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/127349) - Customer Tech Support for IT Company (5.0/5, Oct 4, 2018): Helpware provided remote technical assistance, answering customer questions and resolving issues over the phone. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/129619) - Scaling Customer Support for Womens' Fashion Marketplace (4.0/5, Oct 4, 2018): Helpware provides ongoing customer support for an e-commerce platform. Their customer service representatives correspond via phone, email, and live chat. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/129699) - Customer Support & Back-Office Work for Software Company (5.0/5, Feb 5, 2020): Helpware provides call center services (e.g., live chat, email) to manage a software company's customer support line. They also handle customer billing and subscription-related tasks. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/132716) - Inbound, Outbound, & Back Office for Pain Management Practice (5.0/5, Oct 18, 2018): To better support new clients, Helpware handles administrative processes for a medical practice, including inbound calls, outbound calls, and document management. They also helped digitize internal operations. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/135893) - Video Labeling For IoT Company (5.0/5, Oct 3, 2022): An IoT company hired Helpware to handle their video labeling efforts. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/160836) - Customer Support Services for Grocery Delivery Company (5.0/5, May 1, 2023): Helpware provides customer support services to a grocery delivery firm. They've deployed over 30 agents to provide support in the client's email, text messages, and social media channels. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/198530) - Call Center Services for Hotel Booking Software Company (5.0/5, Aug 21, 2023): Helpware provided call center services for a hotel booking software company. The team implemented a 24/7 multi-lingual support center solution and provided the client with agents. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/226842) - Customer Service Outsourcing for Parking Software Company (5.0/5, Feb 12, 2024): Helpware provides ongoing customer service outsourcing services for a parking software company. The team handles equipment and software; they’re in charge of remotely troubleshooting issues for end clients. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/268263) - Video Dev, Graphics & Digital Mktg for Healthcare Mktg Firm (5.0/5, Aug 7, 2024): Helpware has been hired by a healthcare marketing firm to support their marketing team with video development, graphics, and digital marketing. The team is tasked with applying backroom marketing expertise. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/305795) ##### eCommerce Experience Helpware CX has received positive feedback from clients in the eCommerce industry, highlighting their expertise in customer service solutions. A senior customer support manager noted their alignment in company values and culture, along with their ability to provide customized support. Clients appreciate Helpware CX's responsiveness, timely project management, and cost-effectiveness, resulting in improved customer interaction metrics. Overall, the sentiment indicates that Helpware CX is a strong candidate for eCommerce businesses seeking reliable customer service partners. - 1 review for ecommerce industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support for Clothing Company (5.0/5, Dec 8, 2023): Helpware provides customer support to a clothing company. They provide customer service agents to strengthen the internal sales team and cater to customers. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/254956) ##### Media Experience Helpware CX has received positive feedback from clients in the Media industry, particularly highlighting its expertise in content management and customer support. Clients noted significant improvements in customer satisfaction and engagement metrics, attributing these successes to Helpware CX's proactive project management and flexible approach. The company's ability to provide tailored solutions and maintain consistent communication has been instrumental in driving growth for its Media partners, suggesting that Helpware CX is a strong fit for businesses looking to enhance their customer experience and content strategy. - 2 reviews for media industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Social Media Management for Author (5.0/5, Feb 26, 2019): Helpware manages marketing coordination and social media.  They collaborated on a style guide and now operate a content calendar. The internal team creates the content, which Helpware then edits and posts. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/65247) - Call Center Services for Resume Builder Website (5.0/5, Apr 29, 2021): Helpware provides ongoing call center services for a resume builder website. The team provides product support and technical troubleshooting via email and phone channels. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/138213) ##### Advertising & marketing Experience Helpware CX has received positive feedback from clients in the Advertising & marketing industry, highlighting their expertise in social media strategy, email campaigns, and customized marketing solutions. Clients appreciate Helpware CX's ability to enhance brand presence, streamline workflow, and save time on manual tasks, resulting in increased engagement and client acquisition. Their professional communication and commitment to quality make them a strong partner for businesses seeking to enhance their marketing efforts. - 3 reviews for advertising & marketing industry - Less than $10,000 avg. project cost - Design & SMM for Graphic Design Firm & Online Shop (4.5/5, Jan 13, 2021): Helpware provides ongoing design and social media marketing for a graphic design firm and online shop. The team was hired to provide design and production assistance, as well as create a social media plan. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/34522) - Staffing for Article Engagement Specialists (4.0/5, Oct 5, 2018): Helpware provides assistance with staffing resources for article engagement tasks in German and English. They source and vet potential candidates before training them via video conferences. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/130167) - Staff Augmentation for Marketing Agency (4.5/5, Feb 20, 2020): Helpware buttressed the marketing efforts of an e-commerce-focused marketing agency. They helped the client craft personalized messaging for prospective clients. The team also spearheaded email campaigns. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/144430) ##### Arts, entertainment & music Experience Helpware CX demonstrates strong expertise and effectiveness in providing customer support solutions for the Arts, entertainment & music industry. Clients praise their ability to manage communication channels efficiently and accommodate feedback quickly, resulting in significant time savings and improved service delivery. The 24/7 support ensures coverage for diverse user needs, enhancing customer experience. Overall, the positive sentiment in reviews highlights Helpware CX as a reliable partner capable of adapting to the specific demands of the industry. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Online Store Platform (5.0/5, Dec 17, 2020): Helpware provides ongoing call center services for an online store platform. The team supplies seven days a week coverage and they handle calls, chats, and other support and assistance channels. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/140836) ##### Education Experience Helpware CX has received positive feedback from clients in the Education industry, particularly for its expertise in customer support. Clients appreciate the team's proactive approach and effective communication, which enhances the learning experience for students using educational software. The ability to provide timely and helpful support has been highlighted as a key strength, indicating that Helpware CX is well-equipped to meet the needs of educational organizations seeking reliable assistance. - 1 review for education industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for E-Learning Software Company (5.0/5, Aug 29, 2020): Helpware provided call center services for an e-learning software company. The team provides support to students who are attempting to navigate the software. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/51984) ##### Business services Experience Helpware CX has received positive feedback in the Business services industry for its exceptional support and expertise. Clients appreciate the seamless collaboration and the ability to offload tasks, enabling them to focus on core business activities. The responsiveness and attentiveness of Helpware CX's team are frequently highlighted, along with their capacity to adapt and grow with clients' needs. Overall, Helpware CX demonstrates a strong commitment to enhancing client operations and delivering quality service, positioning itself as a valuable partner in the Business services sector. - 3 reviews for business services industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Administrative and Internal Support for Strategy Consultancy (5.0/5, Oct 23, 2019): Helpware provided branding and design work for a business strategy consulting firm. Their team was an extension of the internal team, bolstering day-to-day operations. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/70882) - Customer Support for Analytics Company (5.0/5, Sep 27, 2018): Helpware provides full-service customer support throughout the business week. The team is contracted on an ongoing basis. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/127201) - Office Support Resources for Hiring Company (5.0/5, Oct 6, 2018): Helpware handles various engineer recruitment processes such as registering new companies, producing weekly reports, managing databases, and facilitating document exchanges with candidates. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/130551) ##### Financial services Experience Helpware CX demonstrates significant expertise in the Financial services industry, with clients praising their ability to provide tailored research and outsourcing solutions. Reviews highlight Helpware CX's proactive approach to understanding complex sectors, particularly in healthcare within finance, and their effective CRM administration. Clients appreciate their high level of integration and communication, contributing to improved operational efficiency and sustained growth. Overall, Helpware CX is recognized as a valuable partner capable of enhancing business performance in the Financial services sector. - 2 reviews for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Mkt Research & CRM Administration for Financial Services Co (4.0/5, Oct 23, 2019): Helpware provides outsourced workforce solutions to a financial services company. They conduct research on operators and themes within the US healthcare services space. The team also administers the CRM. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/70550) - Data Entry & Back Office Support for Marketing Services Company (5.0/5, Oct 17, 2018): Helpware supplements resources for ongoing marketing campaigns. They handle automated outreach efforts and use Zapier to manage relationships. The team oversees event registration and the user database. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/135133) #### 1% of employees work in Berlin office Berlin, Germany Kemperplatz 1 Mitte D, 10785 Berlin, Germany 2 - 5 employees [See All Locations (9)](https://clutch.co/profile/helpware-cx#location) --- ### [Task Virtual](https://clutch.co/profile/task-virtual) #### 4.9 out of 5 star rating (54 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Berlin, Germany #### Services Provided - Allocation of Expertise by Percentage - 40% Back Office Outsourcing - 10% Call Center Services - 10% Data Annotation Services - 20% Sales Outsourcing - 20% Search Engine Optimization #### Company description Task Virtual is a company specializing in back office and telephonic support services, particularly in medical billing. Reviews indicate that they excel in delivering quality work promptly and have significantly increased customer acquisition, saving clients about 20 hours weekly and $200 monthly. Positive feedback is prevalent, though clients suggest more frequent updates. [Visit Website](https://www.taskvirtual.com/call-answering-services/?utm_source=clutch.co&utm_medium=referral&utm_campaign=de-call-centers-berlin) #### Dedicated Clients express a highly positive sentiment regarding Task Virtual's dedication to their projects. One client emphasized their eagerness to learn and contribute, stating, "They have been dedicated to the project and are clearly eager to learn and contribute." Another noted their impressive communication, highlighting that the team is always ready to assist with any issue, fostering a collaborative environment. Overall, the feedback reflects strong appreciation for Task Virtual's commitment and responsiveness. #### 2 reviews mention Call Center Services Virtual Receptionist Support for Online GP Service 5.0/5 — Task Virtual provided virtual receptionist support for an online GP service. The team managed appointment scheduling, administrative data entry, patient record processing, and medical billing. - 1 of 2 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/task-virtual/466143) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Task Virtual's competitive pricing and excellent value for money. One client noted, 'Pricing fit our budget' and emphasized 'good value for cost.' Another stated, 'Task Virtual delivered on everything they promised,' reflecting satisfaction with their investment. Overall, feedback indicates that Task Virtual's services not only meet client expectations but also contribute to significant cost savings, with some clients reporting reductions in operational costs and increased efficiency. [Read All Reviews](https://clutch.co/profile/task-virtual?verified=true#reviews) - Less than $10,000 (10 reviews) - $10,000 to $49,000 (3 reviews) - $50,000 to $199,999 (1 reviews) #### 5% of employees work in Berlin office Berlin, Germany Akazienstraße 3a 2 - 5 employees [See All Locations (17)](https://clutch.co/profile/task-virtual#location) --- ### [Top Virtual Assistant](https://clutch.co/profile/top-virtual-assistant) #### 5 out of 5 star rating (72 reviews) - $1,000+ minimum project size - 50 - 249 employees - Berlin, Germany #### Services Provided - Allocation of Expertise by Percentage - 10% Accounting - 30% Back Office Outsourcing - 10% Call Center Services - 30% Content Writing Services - 10% Search Engine Optimization - 10% Social Media Marketing #### Company description Top Virtual Assistant is a customer support services provider specializing in call handling, inbound and outbound call center services. The company has received overwhelmingly positive feedback, with over 90% of reviews highlighting their professionalism, adaptability, and reliable customer service. Clients frequently commend their ability to improve customer communication and streamline administrative processes, with 80% noting significant improvements in scheduling and inquiry management. [Visit Website](https://topvirtualassistant.pro) #### Team players Client feedback highlights Top Virtual Assistant as a strong team player, emphasizing their professionalism and commitment to understanding business needs. One client noted their team acted as a true extension of their own, providing proactive sales support and excellent customer service. Additionally, the team's responsiveness and ability to adapt quickly to requests were praised, contributing to a smooth project management experience and timely delivery of tasks. #### Experience in 15 industries Top Virtual Assistant has garnered positive feedback across multiple industries, showcasing expertise in Home Services, Automotive, Construction, Education, Non-profit, and more. Clients emphasized their strengths in administrative support, customer communication, and project management, leading to improved operational efficiency and customer satisfaction. Industries such as Automotive and Construction particularly noted significant workflow enhancement, while Non-profit clients appreciated their adaptable support. Overall sentiment is highly favorable, indicating that Top Virtual Assistant is well-equipped to cater to diverse sector needs. [Read All Reviews](https://clutch.co/profile/top-virtual-assistant?verified=true#reviews) ##### Contracting Experience Clients in the contracting industry praise the provider for their reliability, attention to detail, and effective project management. Feedback highlights improved workflow and efficiency due to timely communication and organized task handling. The company’s ability to support administrative functions allows contractors to focus on core projects, making them a strong fit for those seeking dependable assistance in enhancing operational effectiveness. - 1 review for contracting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Administrative Support for Renovation & Flooring Company (5.0/5, Dec 20, 2025): Top Virtual Assistant provided administrative support for a renovation and flooring company. The team's tasks included email management, appointment scheduling, client follow-ups, and other admin duties. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426801) ##### Agriculture Experience Top Virtual Assistant has demonstrated expertise in the Agriculture sector by providing valuable administrative support that enhances operational efficiency. Clients have noted improved scheduling accuracy and reduced communication errors, allowing their teams to focus more on fieldwork. The flexibility and adaptability of their service in response to fluctuating workloads were particularly praised, indicating a strong capability to meet the unique demands of agricultural businesses. Overall, the positive feedback reflects a strong alignment with the needs of the industry. - 1 review for agriculture industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Outsourced Call Center & Customer Service for Tree Care Co (5.0/5, Dec 17, 2025): Top Virtual Assistant provided call center and customer service outsourcing for a tree care services company. The team handled customer inquiries, organized schedules, booked appointments, and kept records. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426222) ##### Non-profit Experience Top Virtual Assistant has received positive feedback from clients in the Non-profit sector, highlighting their expertise in administrative support and effective project management. Organizations like Bridge To Home Org noted significant improvements in donor communication, volunteer coordination, and overall operational efficiency. Clients praised the team's responsiveness, organizational discipline, and proactive approach to identifying process improvements, enabling internal teams to focus on mission-driven activities. Overall, the sentiment indicated strong satisfaction and a solid fit for Non-profit organizations seeking reliable support. - 3 reviews for non-profit industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back-Office Support for Nonprofit Organization (5.0/5, Nov 29, 2025): Top Virtual Assistant provided back-office support for a nonprofit organization. The team managed the client's donor database, organized donor and volunteer schedules, and coordinated outreach emails and calls. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/422729) - Administrative Support for Childhood Education Consultancy (5.0/5, Dec 10, 2025): Top Virtual Assistant provided administrative support to an early childhood education consultancy. Their tasks included managing emails and calendars, updating the CRM, and scheduling social media content. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/424789) - Back-Office Outsourcing for Housing Nonprofit (5.0/5, Dec 17, 2025): Top Virtual Assistant provided back-office outsourcing services for a housing nonprofit. The team was responsible for managing messages, responding to inquiries, organizing calendars, and ensuring follow-ups. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426227) ##### IT Services Experience Top Virtual Assistant has received positive feedback from clients in the IT Services industry, highlighting their expertise in managing technical support and communication tools like chatbots. Clients appreciate their adherence to service-level agreements and effective project management, consistently meeting deadlines. The company's alignment with client values and competitive pricing further enhances their appeal. Overall, Top Virtual Assistant is viewed as a reliable partner capable of seamlessly integrating into existing processes and providing valuable technical support. - 1 review for it services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Data Engineering Company (5.0/5, Aug 6, 2025): Top Virtual Assistant provides virtual assistant services for a data engineering company. The team manages the client's phone lines and chatbots and answer customer questions about the client's system. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/395907) ##### Real estate Experience Top Virtual Assistant has received positive feedback from real estate clients, highlighting their expertise in sales, property management, and client engagement. Clients reported significant improvements in efficiency and sales growth, with one noting a 20-30% increase in sales. Their trained team effectively manages tasks such as listings and client communication, demonstrating reliability and timely delivery. Overall, the sentiment is highly favorable, recommending Top Virtual Assistant as a valuable resource for real estate businesses seeking to enhance operational effectiveness. - 3 reviews for real estate industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistant Services for Real Estate Company (5.0/5, Jul 23, 2025): Top Virtual Assistant provides seven virtual assistants for a real estate company. These resources manage properties, answer calls, list properties on different platforms, and schedule meetings with realtors. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/392599) - Back Office & Call Center Services for Real Estate Company (5.0/5, Aug 5, 2025): Top Virtual Assistant has managed a real estate company's property management portal. The team has updated the listings, spoken with clients, and done back-office work, such as scheduling meetings. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/395771) - Customer Service & Sales Outsourcing for Real Estate Company (5.0/5, Aug 5, 2025): Top Virtual Assistant provides ongoing virtual assistant services for a real estate company. The team offers sales, retention, and customer engagement support through phone calls, chats, and emails. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/395839) ##### Retail Experience Top Virtual Assistant has demonstrated strong expertise in the Retail industry, particularly in providing technical and customer support services. Clients appreciate their prompt communication and adherence to project timelines, which aligns well with the operational needs of retail firms. Their ability to run systems like phone lines and chatbots has been noted as a significant asset, ensuring smooth operations. Overall, feedback indicates a high level of satisfaction, suggesting that they are a valuable partner for retail businesses seeking reliable support. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support for Retail Services Company (5.0/5, Aug 2, 2025): Top Virtual Assistant provides technical and customer support for a retail services company. They run the client's phone lines and chatbots and answer questions from clients regarding their systems. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/395093) ##### Advertising & marketing Experience Top Virtual Assistant demonstrates strong expertise in the Advertising & Marketing sector, effectively enhancing customer engagement and support for their clients. Notable strengths include high-quality service delivery, structured project management, and significant cost savings for clients. Their successful integration of live chat solutions and proactive communication has led to measurable improvements in customer satisfaction and conversion rates. Overall, client feedback reflects a positive sentiment, indicating that Top Virtual Assistant is a suitable partner for businesses seeking to elevate their advertising efforts. - 1 review for advertising & marketing industry - 1 review is 5 stars - Unknown avg. project cost - Call Center & Customer Support Services for Advertising Co (5.0/5, Aug 17, 2025): Top Virtual Assistant provided customer support services for an advertising company. The team handled inbound and outbound communication via phone, chat, and email, and also used RingCentral and Tawk. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/398842) ##### Software Experience Top Virtual Assistant demonstrates strong expertise in customer support solutions within the software industry, delivering enhanced response times and customer satisfaction. Clients appreciate their professionalism, 24/7 availability, and adaptability, which contribute significantly to operational efficiency. Although feedback suggests a desire for more detailed performance analytics, overall sentiment reflects confidence in their project management and timely delivery, positioning them as a valuable partner for software businesses seeking reliable support services. - 1 review for software industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Construction Management Software Co (5.0/5, Aug 18, 2025): Top Virtual Assistant provides ongoing call center services for a construction management software company. The team handles inbound calls, responds to customer inquiries, and maintains accurate call logs. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/399154) ##### Home Services Experience The feedback from Home Services industry clients highlights Top Virtual Assistant's expertise in managing customer communication and administrative tasks effectively. Clients noted improvements in response times, customer satisfaction, and internal efficiency following their support. Strengths include professionalism, adaptability to business needs, and proactive communication. Overall sentiment is highly positive, indicating that Top Virtual Assistant is a valuable partner for businesses seeking enhanced operational efficiency and customer engagement in the Home Services sector. - 3 reviews for home services industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Locksmith Company (5.0/5, Aug 15, 2025): Top Virtual Assistant provides call center services for a locksmith company. The team handles inbound and outbound calls, answers inquiries, resolves customer issues, schedules appointments, and documents calls. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/398481) - Call Center & Sales Support Services for Locksmith Company (5.0/5, Aug 21, 2025): Top Virtual Assistant provides call center and sales support services for a locksmith company. The team handles inbound and outbound calls, manages follow-ups on leads, and schedules appointments. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/399844) - Virtual Assistance Services for Appliance Repair Company (5.0/5, Jan 30, 2026): Top Virtual Assistant provided virtual assistant services for an appliance repair company. The team managed customer inquiries via email and chat, scheduled repair appointments, and managed follow-ups. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/433229) ##### Supply Chain, Logistics, and Transport Experience The reviews highlight Top Virtual Assistant's strong expertise in the Supply Chain, Logistics, and Transport industry by providing effective call center and sales support services. Clients appreciate their professionalism, quick response times, and ability to enhance customer satisfaction through streamlined processes. Their detailed reporting and proactive sales assistance have led to measurable improvements in lead generation and appointment scheduling. Overall, the company is well-regarded for its impactful contributions, making it a promising fit for businesses in this sector. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - Unknown avg. project cost - Call Center & Sales Support for Logistics Company (5.0/5, Aug 22, 2025): Top Virtual Assistant provides call center and sales support services for a logistics company. The team has handled inbound and outbound calls, updating customers, and scheduling appointments. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/400245) ##### Business services Experience Top Virtual Assistant has received positive feedback in the Business services industry for its effective support in operational tasks. Clients commend their strong focus on transparency, adaptability, and communication, which significantly enhance productivity and client satisfaction. Their ability to manage incoming requests and perform data management tasks efficiently allows businesses to concentrate on core activities. Overall, their expertise and commitment to client needs make them a suitable partner for companies seeking reliable administrative assistance. - 2 reviews for business services industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Data Solutions Company (5.0/5, Sep 3, 2025): Top Virtual Assistant provided call center services for a data solutions company. The team recorded and received inbound calls in Japanese and sent them to clients to resolve. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/403056) - AI Agents for Appliance Repair Company (5.0/5, Dec 6, 2025): Top Virtual Assistant provided virtual assistant services for an appliance repair company. The team managed emails and support requests, scheduled meetings, and performed data entry and back-office tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/424037) ##### Insurance Experience Top Virtual Assistant has received positive feedback from clients in the Insurance industry, highlighting their expertise in customer support management. The company effectively improved response times and customer satisfaction for New York Life Insurance Company, showcasing strengths in project management and adaptability. Clients appreciate their prompt communication and professional service, although there is room for enhancement in providing more personalized responses. Overall, they are well-regarded for their capability to support insurance businesses in achieving operational efficiency. - 1 review for insurance industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support Services for Life Insurance Company (5.0/5, Aug 15, 2025): Top Virtual Assistant provided customer support services for a life insurance firm. The team responded to emails and live chats, resolved basic issues, escalated complex cases, and documented all interactions. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/398390) ##### Education Experience Top Virtual Assistant has received positive feedback from clients in the Education industry, particularly for their expertise in managing administrative tasks for childcare providers. Clients noted significant improvements in response times, organization, and overall operational efficiency, allowing them to focus more on educational outcomes. The company demonstrated exceptional project management and adaptability, consistently meeting deadlines and responding to needs. Overall, potential clients can expect a reliable partner that enhances productivity within educational environments. - 2 reviews for education industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Childcare Academy (5.0/5, Dec 15, 2025): Top Virtual Assistant provided administrative support for a childcare academy. They managed the client's email inbox, scheduled meetings, provided customer support, and organized files. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/425548) - Virtual Assistant Services for Daycare Center (5.0/5, Dec 19, 2025): Top Virtual Assistant provided virtual assistant services for a daycare center. The team managed emails, scheduled appointments, handled customer inquiries, organized documents, and performed other tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426677) ##### Construction Experience Client feedback highlights Top Virtual Assistant's expertise in enhancing administrative efficiency for construction and renovation companies. Clients praised their reliable support in managing communications and tasks, which significantly improved organization and response times. The overall sentiment reflects a strong appreciation for their professionalism, adaptability, and positive impact on project execution. This company appears well-suited for firms seeking to streamline operations and focus on core construction activities. - 2 reviews for construction industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Administrative Support for Construction Company (5.0/5, Dec 19, 2025): Top Virtual Assistant provided administrative support for a construction company. Their tasks included scheduling appointments, managing emails and client communications, and organizing documents. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426694) - Virtual Assistant Services for Renovation Company (5.0/5, Dec 22, 2025): Top Virtual Assistant provided virtual assistant services for a renovation company. The team managed email, scheduled appointments, followed up with clients, organized files, and assisted with office tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/427017) ##### Automotive Experience Top Virtual Assistant has demonstrated notable expertise in the Automotive industry through consistent client feedback across various towing and detailing services. Clients appreciate their ability to streamline operations, improve customer communications, and enhance service efficiency. The company's strengths lie in their responsiveness, professionalism, and adaptability, making them a strong fit for businesses seeking reliable administrative support in the Automotive sector. Overall, the sentiment is overwhelmingly positive, indicating a solid partnership potential. - 3 reviews for automotive industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Auto Detailing Company (5.0/5, Dec 18, 2025): Top Virtual Assistant provided ongoing call center services for an auto detailing company. The team handled customer inquiries, managed appointment scheduling, responded to customer messages, and organized tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/426399) - Virtual Assistant Services for Towing Company (5.0/5, Dec 22, 2025): Top Virtual Assistant provided virtual assistant services for a towing company. The team handled inquiries, managed schedules, organized documentation, processed data, and executed administrative tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/427034) - Virtual Assistant Services for Towing Company (5.0/5, Feb 2, 2026): Top Virtual Assistant provided virtual assistant services for a towing company. The team handled calls, customer support, appointment scheduling, dispatch assistance, and daily administrative tasks. [Read Full Review](https://clutch.co/go-to-review/top-virtual-assistant/433429) #### Completed projects in 4 countries - Australia (1 projects) - Canada (7 projects) - United States (14 projects) - England (1 projects) This provider is available in 37 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) [View Reviews](https://clutch.co/profile/top-virtual-assistant?verified=true#reviews) #### 18% of employees work in Berlin office Berlin, Germany 10 Potsdamer Platz 16 - 20 employees [See All Locations (7)](https://clutch.co/profile/top-virtual-assistant#location) --- ### [S2M-group](https://clutch.co/profile/s2m-group) #### 4.7 out of 5 star rating (11 reviews) - $10,000+ minimum project size - $25 - $49 average hourly rate - 50 - 249 employees - Berlin, Germany #### Services Provided - Allocation of Expertise by Percentage - 25% Marketing Strategy - 10% Other Marketing - 65% Sales Outsourcing #### Company description S2M-group is a B2B lead generation and account-based marketing company, known for its ability to generate high-quality leads and foster strong partnerships with its clients. Across multiple reviews, 100% of clients commend S2M-group for their proactive communication and strategic approach. With a team of 2-5 employees, they consistently deliver timely results and adapt strategies to meet evolving client needs, although some variability in monthly leads is noted. [Visit Website](http://www.s2m-group.com) #### Well-organized projects Clients have consistently praised S2M-group for their well-organized project management. One client noted that items were delivered on time and that the structured kick-off required minimal input, demonstrating effective planning. Regular updates and thorough reporting were highlighted as significant strengths, providing valuable insights into project activities. Overall, the sentiment reflects a strong appreciation for S2M-group's ability to adapt strategies and maintain alignment with client goals throughout the project. - Marketing Strategy for IT Services Company (5.0/5, May 10, 2023): Items were delivered on time and there was timely updates. Little input was required during kick-off due to its structured nature, and they were always flexible with adapting strategies based on evolving needs. Moreover, their reporting was thorough and provided good insights into their activities. [Read Full Review](https://clutch.co/go-to-review/s2m-group/200713) #### Experience in 6 industries S2M-group has demonstrated strong expertise in industries including Media, Food & Beverages, Software, IT Services, and Telecommunications. Clients commend their lead generation capabilities, high-quality qualification processes, and proactive communication. Overall sentiment is positive, particularly in the Software and IT Services sectors, where they have significantly contributed to client growth and market awareness. Potential clients in these industries can expect tailored, results-driven partnership. [Read All Reviews](https://clutch.co/profile/s2m-group?verified=true#reviews) ##### Media Experience S2M-group has received positive feedback for its expertise in lead generation within the Media and Entertainment industry, particularly in Europe. Clients commend their proactive communication and seamless collaboration, viewing them as a true partner. Their efforts have resulted in over 100 qualified meetings, significantly enhancing sales pipelines. The company's ability to provide valuable market intelligence and engage decision-makers effectively highlights its strengths, making it a suitable option for businesses in the Media sector seeking growth. - 1 review for media industry - 1 review is 5 stars - Unknown avg. project cost - Lead Generation for Telecommunications Company (5.0/5, Jun 19, 2023): S2M-group provides lead generation services for a telecommunications company. They have targeted Europe and used email, LinkedIn, and phone calls to generate leads for the client. [Read Full Review](https://clutch.co/go-to-review/s2m-group/209846) ##### Food & Beverages Experience S2M-group demonstrates strong expertise in the Food & Beverages sector, effectively increasing brand awareness and generating qualified leads. A consultant from Smart Communications praised their proactive project management and collaboration, resulting in over 30 qualified meetings, with a significant percentage progressing to sales conversations. Clients appreciate S2M-group's insightful account research and market intelligence, solidifying their reputation as a valuable partner for businesses seeking growth in this industry. - 1 review for food & beverages industry - 1 review is 5 stars - Unknown avg. project cost - Branding & Marketing for Communications Company (5.0/5, Jun 19, 2023): S2M-group was hired by a communications company for branding and marketing. They focused on increasing their client's base by delivering qualified meetings and on-demand ABM account research. [Read Full Review](https://clutch.co/go-to-review/s2m-group/209836) ##### Software Experience S2M-group has received positive feedback for its expertise in software lead generation and email marketing, demonstrating strong project management and responsiveness. Clients appreciated their customized, data-driven approaches, resulting in significant increases in qualified leads and successful client acquisitions. The team maintained effective communication throughout projects, addressing concerns promptly. Overall, S2M-group is recognized for its ability to align with client goals and deliver high-quality outcomes, making them a suitable partner for businesses in the Software industry. - 2 reviews for software industry - 1 review is 5 stars - Unknown avg. project cost - Email Marketing Campaign for Data Marketing Co (4.0/5, Mar 17, 2023): S2M-group manages the email marketing strategy for a data marketing company. S2M-group searches for prospects on LinkedIn and contacts them using an outreach script they’ve created. [Read Full Review](https://clutch.co/go-to-review/s2m-group/188104) - Lead Generation for Software Company (5.0/5, May 22, 2023): S2M-group was hired to generate B2B lead generation with the aim of accelerating growth through account-based marketing. [Read Full Review](https://clutch.co/go-to-review/s2m-group/203269) ##### IT Services Experience S2M-group demonstrates significant expertise in B2B lead generation within the IT Services industry, providing measurable results such as high-quality leads and improved sales pipelines. Clients commend their responsiveness, structured project management, and ability to adapt strategies based on feedback. Overall sentiment reflects satisfaction with their value proposition and the quality of leads generated, making them a compelling choice for companies seeking to enhance their marketing intelligence and sales initiatives. - 2 reviews for it services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Lead Generation for Telecommunications Company (5.0/5, Mar 29, 2023): S2M-group provides lead generation services for a telecommunications company. The team conducts campaigns, contacts potential customers, and holds qualification evaluations to build brand awareness. [Read Full Review](https://clutch.co/go-to-review/s2m-group/190814) - Marketing Strategy for IT Services Company (5.0/5, May 10, 2023): S2M-group has provided marketing strategy services for an IT services company. The team's responsibilities include generating leads and enhancing the client's brand awareness and sales pipeline. [Read Full Review](https://clutch.co/go-to-review/s2m-group/200713) ##### Other Industry Experience S2M-group has received positive feedback from clients in the Other Industry sector, particularly for their expertise in lead generation and market intelligence. Clients appreciate their structured project management, timely communication, and flexibility in adapting to changing strategies. The company's ability to identify key decision-makers and deliver valuable insights has been highlighted as a significant strength. Overall, S2M-group's commitment to client success and thorough reporting positions them as a strong candidate for businesses seeking growth in the Other Industry. - 1 review for other industry industry - $10,000 – $49,000 avg. project cost - Digital Marketing for Financial Technology Company (4.5/5, Apr 27, 2023): S2M-group supported a financial technology company's sales acceleration and lead generation efforts. This involved contacting potential clients for pre-defined positions and departments on their target list. [Read Full Review](https://clutch.co/go-to-review/s2m-group/197652) ##### Telecommunications Experience S2M-group demonstrates significant expertise in the Telecommunications industry, particularly in lead generation and account-based marketing. Clients praise their strategic partnership approach, proactive communication, and impressive results, including substantial increases in qualified leads and sales opportunities. Their global presence and alignment with client values further enhance their appeal, making them a reliable choice for businesses seeking effective growth strategies in the Telecommunications sector. - 1 review for telecommunications industry - Unknown avg. project cost - Lead Generation Services for Telecommunications Company (4.5/5, Apr 6, 2023): S2M-group provides B2B and account-based lead generation services to a telecommunications firm. They target and reach out to international accounts with a strong international presence in multiple industries. [Read Full Review](https://clutch.co/go-to-review/s2m-group/192903) #### 4.4 out of 5.0 rating for cost What Clients Have Said Clients consistently highlighted S2M-group's strong value for money, noting their effective lead generation services and high-quality results. One client emphasized that S2M provided 'good value for cost,' while another remarked on their 'great culture fit' and alignment with client values. Overall, feedback reflects satisfaction with the pricing structure, suggesting that S2M-group delivers significant returns on investment through proactive engagement and tailored strategies. [Read All Reviews](https://clutch.co/profile/s2m-group?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $50,000 to $199,999 (1 reviews) #### 4% of employees work in Berlin office Berlin, Germany 1 Kemperplatz 2 - 5 employees +49 30 30808409 [See All Locations (10)](https://clutch.co/profile/s2m-group#location) --- ### [AcquireOne](https://clutch.co/profile/acquireone) #### 4.9 out of 5 star rating (11 reviews) - $5,000+ minimum project size - $25 - $49 average hourly rate - 10 - 49 employees - Berlin, Germany #### Services Provided - Allocation of Expertise by Percentage - 40% Call Center Services - 15% Email Marketing - 45% Sales Outsourcing #### Company description AcquireOne is a company specializing in B2B Contact Center Services, particularly in outbound call center operations. Reviews indicate that 100% of clients appreciate their modular service model and strategic approach, highlighting their ability to enhance lead generation and improve sales processes. Their adaptability and proactive communication are frequently commended, with no significant areas for improvement noted. [Visit Website](https://acquire-one.com/) #### Adaptable AcquireOne has received positive feedback regarding its adaptability, with clients noting their flexibility in adjusting strategies to meet changing priorities. One CEO highlighted that AcquireOne's team was able to immediately modify their approach based on updated needs, showcasing their solution-oriented mindset. The modular service model was particularly praised for allowing tailored support across various sales stages, effectively integrating with the client's existing processes and enhancing collaboration. - Call Center Services for Compliance Services Company (5.0/5, Nov 17, 2025): When priorities shifted on our side, they were flexible and immediately adapted their approach to meet our updated needs. Their team is highly professional and solution-oriented. What impressed us most about AcquireOne was their modular approach to B2B sales. Instead of a one-size-fits-all solution, they offered tailored support across Strategy, Outreach, and Closing, exactly where we needed it. [Read Full Review](https://clutch.co/go-to-review/acquireone/420322) #### Experience in 3 industries AcquireOne has demonstrated expertise primarily in the B2B sector, notably within the telecommunications, healthcare, and consumer products industries. Clients commend their tailored approach, effective lead generation, and structured project management. The overall sentiment is positive, highlighting AcquireOne's professional adaptability and deep understanding of the German market, making them an excellent fit for companies seeking strategic outreach and sales support in these sectors. [Read All Reviews](https://clutch.co/profile/acquireone?verified=true#reviews) ##### Consumer products & services Experience AcquireOne has received positive feedback for its expertise in B2B lead generation and appointment setting within the Consumer products & services industry. Clients commend the company's strategic understanding and tailored approach, which resulted in a reliable pipeline of qualified leads. The team is noted for its responsiveness and ability to adapt to client needs, leading to improved lead quality and sales efficiency. Overall, AcquireOne is positioned as a strong partner for businesses seeking to enhance their outreach and sales processes. - 1 review for consumer products & services industry - 1 review is 5 stars - Unknown avg. project cost - Lead Generation for Mobility Aids Company (5.0/5, May 20, 2026): AcquireOne provided B2B lead generation and appointment-setting services for a mobility aids company. The team made outbound calls to dealers, care homes, and rehab centers in Germany. [Read Full Review](https://clutch.co/go-to-review/acquireone/458488) ##### Other industries Experience AcquireOne has received positive feedback in the Other industries sector, highlighting its expertise in business development and market entry strategies. Clients appreciated AcquireOne's modular approach, which allows for tailored support across various stages, including strategy, outreach, and closing. The company has demonstrated a strong ability to deliver measurable results, such as increasing qualified leads and improving sales processes. Overall, AcquireOne's professionalism, flexibility, and effective communication make it a strong contender for businesses seeking support in the Other industries. - 7 reviews for other industries industry - 5 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Branding & Business Development for AI Technology Company (4.5/5, Feb 13, 2023): nxt milestone was hired by an AI technology company to support branding and business development. They created logos and a brand strategy, a pitch deck, and a sales strategy. They also designed website pages. [Read Full Review](https://clutch.co/go-to-review/acquireone/180789) - Business Consulting for Healthcare Company (5.0/5, Feb 24, 2023): nxt milestone developed a business plan and a financial model for a healthcare company. They helped flesh out the client's unique selling proposition, competitive landscape, and key financial drivers. [Read Full Review](https://clutch.co/go-to-review/acquireone/182634) - Training for Environmental Consultancy (5.0/5, Mar 9, 2023): nxt milestone provided business development coaching for an environmental consultancy. They helped the client to streamline their processes, identify areas for improvement, and increase operational efficiency. [Read Full Review](https://clutch.co/go-to-review/acquireone/185938) - Sales Outsourcing for Digital Company (4.5/5, Jun 24, 2024): nxt milestone provided lead generation services for a digital company. The goal was to increase awareness. [Read Full Review](https://clutch.co/go-to-review/acquireone/296413) - Lead Generation Services for Consulting Company (5.0/5, Oct 21, 2024): nxt milestone provides lead generation services for a consulting company. The team is tasked with acquiring new end customers through email, telephone, and LinkedIn and arranging qualified initial appointments. [Read Full Review](https://clutch.co/go-to-review/acquireone/324166) - Recruitment Services & Business Consulting for Software Company (5.0/5, Jan 10, 2025): nxt milestone has played a crucial role in launching a software company's services in the German-speaking market. They've managed their recruitment process, conducted interviews, and facilitated onboarding. [Read Full Review](https://clutch.co/go-to-review/acquireone/342215) - Call Center Services for Compliance Services Company (5.0/5, Nov 17, 2025): AcquireOne provides lead generation support for a compliance services company. They've refined the client's G2M strategy, generated and qualified leads in the DACH region, and closed deals with B2B clients. [Read Full Review](https://clutch.co/go-to-review/acquireone/420322) ##### Telecommunications Experience AcquireOne has received positive feedback for its expertise in the Telecommunications industry, particularly noted for its professional and fast service delivery. Clients appreciate the company's holistic approach and hands-on mentality, which contribute to effective collaboration and quick project outcomes. The overall sentiment reflects strong client satisfaction, making AcquireOne a potentially suitable partner for businesses seeking reliable support and strategic insights in Telecommunications. - 1 review for telecommunications industry - Less than $10,000 avg. project cost - Financial Consulting for Communication Platform (4.5/5, Feb 24, 2023): nxt milestone provided financial consulting support for a communication platform. [Read Full Review](https://clutch.co/go-to-review/acquireone/182644) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight the company's strong value for money, noting that their pricing aligns well with project budgets. For instance, one CEO emphasized that AcquireOne's pricing fit their budget, while another client noted the good value for cost provided by nxt milestone. Overall, the sentiment reflects satisfaction with the affordability and effectiveness of the services, suggesting clients perceive a positive return on investment. [Read All Reviews](https://clutch.co/profile/acquireone?verified=true#reviews) - Less than $10,000 (2 reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (1 reviews) #### 1 Review mentions Call Center Services in Berlin - 1 of 1 Berlin-based review is 5 stars - $50,000 – $199,999 avg. project cost for Call Center Services services in Berlin Berlin-based Call Center Services project highlight Call Center Services for Compliance Services Company 5.0/5 — AcquireOne provides lead generation support for a compliance services company. They've refined the client's G2M strategy, generated and qualified leads in the DACH region, and closed deals with B2B clients. [Read More](https://clutch.co/go-to-review/acquireone/420322) [Read Similar Reviews](https://clutch.co/profile/acquireone?location=6551&service_provided=field_pp_sl_call_center_services&verified=true#reviews) --- ### [CCIG Group](https://clutch.co/profile/ccig-group) #### 4.9 out of 5 star rating (23 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Berlin, Germany #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 40% Call Center Services - 40% Customer Service Outsourcing #### Company description CCIG Group is a distinguished provider of comprehensive Call Center Services, excelling in both Inbound and Outbound Call Handling, Customer Support Services, and Telephonic Support across diverse industries. An impressive 100% of reviewers highlighted their flexibility, professionalism, and outstanding project management, showcasing their commitment to meeting client needs. Their high service quality is reflected in consistent positive feedback, with no significant areas for improvement noted by clients. [Visit Website](https://ccig-group.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 16 reviews mention Call Center Services Call Center Services for Medical Company 5.0/5 — CCIG Group provides call center services for a medical company. The team is responsible for answering incoming calls and informing customers about service activities. - 15 of 16 Call Center Services reviews are 5 stars - 12 new reviews for Call Center Services in past 6 months - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/ccig-group/440365) #### Experience in 12 industries CCIG Group has demonstrated expertise across diverse sectors, notably Insurance, Financial Services, eCommerce, Energy, Retail, and Medical. Clients have praised their efficiency, flexibility, and effective communication, ensuring high service standards. In Insurance, they excelled in customer support operations; in eCommerce, they provided comprehensive technical assistance. Overall sentiment is highly positive, with clients highlighting responsive project management and the capability to adapt to evolving needs across industries. [Read All Reviews](https://clutch.co/profile/ccig-group?verified=true#reviews) ##### Insurance Experience CCIG Group demonstrates strong expertise in the Insurance industry, particularly in managing automotive assistance services. Clients appreciate their efficient operation of customer service hotlines, achieving rapid stability and high service standards. Their flexibility in addressing short-term needs and commitment to strict SLA compliance are notable strengths. Overall sentiment from clients indicates satisfaction with their timely deliveries and effective communication, positioning CCIG Group as a reliable partner for insurance-related support and service coordination. - 1 review for insurance industry - Unknown avg. project cost - Customer Service Support for Insurance Assistance Company (4.5/5, Feb 20, 2026): CCIG Group operates a customer service hotline for an insurance assistance company. The team manages the client's communication and coordinates roadside and accident services. [Read Full Review](https://clutch.co/go-to-review/ccig-group/437688) ##### Transportation Experience CCIG Group has demonstrated significant expertise in the Transportation industry, particularly in customer service for airlines. Their ability to manage a 24/7 customer support line for LOT Polish Airlines led to a substantial reduction in call wait times and improved customer satisfaction scores. Clients appreciate their operational flexibility and scalability, alongside effective project management. Overall, CCIG Group's strengths in multilingual support, sales integration, and performance metrics make them a strong candidate for Transportation-related projects. - 1 review for transportation industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Service Outsourcing for Airline (5.0/5, Jul 30, 2025): CCIG Group provides outsourced customer service for an airline. The team handles inquiries related to bookings, cancellations, and flight statuses. They also provide sales assistance and chatbot maintenance. [Read Full Review](https://clutch.co/go-to-review/ccig-group/394296) ##### Supply Chain, Logistics, and Transport Experience CCIG Group exhibits significant expertise in the Supply Chain, Logistics, and Transport sectors, particularly in providing multilingual customer support for high-demand clients. Client feedback highlights their adaptability, reliability, and proactive approach, achieving impressive service metrics such as a 93.8% answer rate and 92.1% quality rating. Their scalable team structure and seamless management of operational changes further underscore their value, making them a strong candidate for businesses seeking robust support in these industries. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support Outsourcing for Customer Support Co (5.0/5, Aug 19, 2025): CCIG Group provides multilingual customer support for a customer support company. The team works on phone, email, and live chat handling in German, English, Czech, and Polish. [Read Full Review](https://clutch.co/go-to-review/ccig-group/399359) ##### Real estate Experience CCIG Group has demonstrated exceptional expertise in the real estate sector, notably improving lead qualification by 78% and achieving over 90% customer satisfaction. Their proactive approach and adaptability to client needs foster a collaborative partnership rather than a traditional outsourcing relationship. Clients highlight CCIG's efficiency in handling inbound inquiries and accurate data management, which significantly enhances operational performance. Overall, their commitment to tailored solutions and transparency positions them as a strong candidate for real estate projects. - 1 review for real estate industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Support for Real Estate Agency (5.0/5, Aug 21, 2025): CCIG Group provides first-line customer service and lead qualification support for a real estate agency. Their work includes handling inbound calls and emails, CRM data entry, and regular reporting. [Read Full Review](https://clutch.co/go-to-review/ccig-group/399981) ##### Recreation Experience CCIG Group has garnered positive feedback from clients in the Recreation industry, particularly for their effective customer service solutions. Clients noted their success in meeting key performance indicators, highlighting the company's professionalism and strong cultural fit. The team's proactive project management and timely delivery of services were praised, suggesting that CCIG Group is well-equipped to enhance customer engagement and operational efficiency in the Recreation sector. - 1 review for recreation industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Custome Service Outsourcing for Recreation Co (5.0/5, Sep 4, 2025): CCIG Group provides customer service outsourcing for a recreation company. The team handles the client's customer service hotline and works to achieve the required KPIs. [Read Full Review](https://clutch.co/go-to-review/ccig-group/403329) ##### Other Industry Experience CCIG Group has received positive feedback from clients in the Other Industry, showcasing their expertise in multichannel customer support and operational reliability. Clients appreciate their seamless handling of high volumes of inquiries, leading to improved sales performance. Their flexibility and proactive collaboration in optimizing processes have established them as a strategic partner. The overall sentiment highlights their consistent delivery, strong operational control, and ability to adapt, making them a valuable asset for businesses seeking enhanced customer experience solutions. - 1 review for other industry industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Customer Service Outsourcing for Consumer Electronics Co (5.0/5, Sep 4, 2025): CCIG Group has provided inbound customer support for a consumer electronics company. The team has handled queries via phone, email, chat, and social media and managed back-office order and payment tasks. [Read Full Review](https://clutch.co/go-to-review/ccig-group/403264) ##### Automotive Experience CCIG Group has received positive feedback from Stellantis Poland, highlighting their expertise in lead verification and management within the automotive sector. Their efficient call center operations have significantly improved lead processing times and conversion rates, contributing to increased customer satisfaction. Clients commend CCIG for their professionalism, responsive project management, and ability to tailor solutions to meet specific business needs. Overall, their comprehensive service offerings and commitment to quality make them a strong fit for automotive companies seeking to enhance customer interactions. - 1 review for automotive industry - 1 review is 5 stars - Unknown avg. project cost - Call Center & Customer Service Outsourcing for Automotive Company (5.0/5, Sep 7, 2025): CCIG Group provides call center services for an automotive company. The team manages inbound and outbound calls, collects and processes online orders, and provides real-time support through chat. [Read Full Review](https://clutch.co/go-to-review/ccig-group/403939) ##### Food & Beverages Experience CCIG Group has demonstrated significant expertise in the Food & Beverages industry, particularly in logistical support for ice cream distribution. Clients commend their timely request processing, strong operational continuity, and effective management of seasonal needs. The company's high professionalism and low staff turnover contribute to a reliable partnership, making them a suitable choice for businesses seeking efficiency and seamless coordination in food logistics. - 1 review for food & beverages industry - 1 review is 5 stars - Unknown avg. project cost - Logistics & Call Center Services for Frozen Dessert Company (5.0/5, Sep 8, 2025): CCIG Group provides logistical support services for a frozen dessert company. The team manages the retail store ordering process, the warehouse return process, and maintenance requests. [Read Full Review](https://clutch.co/go-to-review/ccig-group/404097) ##### Telecommunications Experience CCIG Group has established itself as a vital partner in the Telecommunications industry, particularly noted for its high-quality customer service and exceptional project management. Clients commend their flexibility in adapting to market changes and their effective handling of complex inquiries. Measurable successes include significant increases in mobile activations and customer satisfaction rates. Overall, CCIG's decade-long collaboration with Orange Polska underscores their reliability and alignment with industry needs, making them a suitable choice for telecommunications projects. - 1 review for telecommunications industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Telecommunications Company (5.0/5, Sep 9, 2025): CCIG Group provides call center services for a telecommunications company. The team handles inquiries across all key contact channels and aims to achieve sales targets and improve service quality. [Read Full Review](https://clutch.co/go-to-review/ccig-group/404387) ##### Retail Experience CCIG Group has demonstrated significant expertise in the Retail industry, providing comprehensive customer service solutions for both brick-and-mortar and online operations. Clients appreciate their operational flexibility, responsiveness, and the implementation of advanced IT support systems, which enhance customer interaction across multiple channels. The positive sentiment reflects their impact on customer satisfaction and operational efficiency, making them a reliable partner for retail businesses seeking to optimize customer service and engagement. - 2 reviews for retail industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Retail Company (4.5/5, Sep 11, 2025): CCIG Group provides customer service support for a retail company through three contact channels. Their tasks include handling complaints, providing information, logging technical issues, and managing feedback. [Read Full Review](https://clutch.co/go-to-review/ccig-group/405052) - Customer Service Outsourcing for Grocery Store Chain (5.0/5, Oct 28, 2025): CCIG Group provides ongoing comprehensive customer service support for a grocery store chain. The team is responsible for managing multi-channel customer interactions and CRM integrations for the client. [Read Full Review](https://clutch.co/go-to-review/ccig-group/416244) ##### Energy & natural resources Experience CCIG Group has demonstrated significant expertise in the Energy & natural resources sector through its comprehensive 24/7 customer service for E.ON Polska. Clients highlight their high service quality, with a 95% quality rating and 98% fulfillment of hourly demand, showcasing effective project management and operational efficiency. The team's commitment to customer satisfaction and a collaborative work environment positively impacts service outcomes. Potential clients in the energy sector can expect reliable and knowledgeable support, although ongoing training for advisors could enhance service quality further. - 1 review for energy & natural resources industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Renewable Energy Company (5.0/5, Oct 29, 2025): CCIG Group provides 24/7 customer service for a renewable energy company. They handle inbound calls, address complaints, update accounts, and provide back-office support to enhance customer satisfaction. [Read Full Review](https://clutch.co/go-to-review/ccig-group/416485) ##### Beauty & Cosmetics Experience CCIG Group demonstrates significant expertise in the Beauty & Cosmetics sector, highlighted by their effective customer service and complaint handling for el nino parfum. Clients praise their high service quality, adherence to SLAs, and proactive communication strategies. The ability to seamlessly train new operators and provide regular performance evaluations further exemplifies their strengths. Overall, CCIG Group is well-regarded for their value, cultural alignment, and commitment to client success, making them a promising partner for businesses in the Beauty & Cosmetics industry. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - Unknown avg. project cost - Call Center & Customer Service Outsourcing for Perfumes Co (5.0/5, Sep 30, 2025): CCIG Group provides call center and outsourced customer service for a cosmetics and perfumes company. The team handles phone calls, emails, chats, and complaints, provides product advice, and contacts carriers. [Read Full Review](https://clutch.co/go-to-review/ccig-group/409915) ##### eCommerce Experience CCIG Group has received strong feedback from clients in the eCommerce industry, highlighting their expertise in customer support, technical issue resolution, and proactive communication. Clients appreciate their professionalism, flexibility, and commitment to quality service, resulting in high customer satisfaction rates. The team's ability to handle large volumes of inquiries and adapt to evolving needs has significantly enhanced operational efficiency for eCommerce businesses. Overall, CCIG Group is well-regarded as a reliable partner for eCommerce projects. - 3 reviews for ecommerce industry - 3 reviews are 5 stars - Unknown avg. project cost - Customer Support Services for Press Distributor (5.0/5, Sep 15, 2025): CCIG Group provides customer support services for a press distributor. The team assists clients with purchasing and selecting the software, resolves technical issues, and provides additional support. [Read Full Review](https://clutch.co/go-to-review/ccig-group/405853) - Call Center Services for Sports Apparel Company (5.0/5, Nov 3, 2025): CCIG Group provides helpline support for a sports apparel company, handling customer calls in Czech, Slovak, and Hungarian. The team also manages the complaint-handling process and provides content translation. [Read Full Review](https://clutch.co/go-to-review/ccig-group/417416) - Customer Support & Call Center Services for Software Company (5.0/5, Dec 31, 2025): CCIG Group provides customer support and call center services for an e-commerce software company. The team assists customers, resolves technical issues, conducts outbound calling campaigns, and generates leads. [Read Full Review](https://clutch.co/go-to-review/ccig-group/427961) ##### Medical Experience CCIG Group has received positive feedback from medical industry clients, highlighting their expertise in delivering responsive customer support solutions. Clients noted the company's operational agility, ability to scale services quickly, and commitment to quality, which significantly enhanced patient engagement and satisfaction. Their thorough handling of inquiries, both via voice and live chat, has led to measurable improvements in service capacity and response times, making them a strong partner for businesses seeking reliable support in the medical sector. - 2 reviews for medical industry - 2 reviews are 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Medical Co (5.0/5, Sep 9, 2025): CCIG Group has managed inbound and outbound calls for a medical company. The team has also answered customer questions, resolved requests, directed cases, and handled live chat support. [Read Full Review](https://clutch.co/go-to-review/ccig-group/404367) - Call Center Services for Medical Company (5.0/5, Mar 4, 2026): CCIG Group provides call center services for a medical company. The team is responsible for answering incoming calls and informing customers about service activities. [Read Full Review](https://clutch.co/go-to-review/ccig-group/440365) ##### Financial services Experience CCIG Group has garnered positive feedback in the Financial services industry, particularly for its robust customer support and adaptability in meeting client needs. EFL SA highlighted CCIG's expertise in managing comprehensive post-sales services and effective financial document processing. The team consistently met key performance indicators, showcasing their reliability. Clients appreciate CCIG's flexibility and proactive problem-solving, making them a strong candidate for businesses seeking support in financial operations. - 1 review for financial services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Services for Financial Solutions Company (5.0/5, Feb 6, 2026): CCIG Group provides post-sales customer support for a financial solutions company. The team manages inbound and outbound calls, recruits and trains agents, and processes financial documents. [Read Full Review](https://clutch.co/go-to-review/ccig-group/434613) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight CCIG Group's cost-effectiveness and value for money, noting that their pricing aligns well with budget expectations. Feedback from various clients indicates a strong appreciation for the flexibility and responsiveness of the team, with one stating, 'Good value for cost' and another emphasizing 'pricing fit our budget.' Overall sentiment reflects satisfaction with the balance of quality service and competitive pricing, contributing to positive long-term partnerships. [Read All Reviews](https://clutch.co/profile/ccig-group?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $50,000 to $199,999 (1 reviews) - $200,000 to $999,999 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Very responsive CCIG Group is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Scalemill](https://clutch.co/profile/scalemill) #### 4.9 out of 5 star rating (12 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Berlin, Germany #### Services Provided - Allocation of Expertise by Percentage - 30% Call Center Services - 20% Customer Service Outsourcing - 50% Sales Outsourcing #### Company description Scalemill is a provider of Contact Center Services, specializing in Outbound Call Center and Telemarketing Services. Reviews reveal a high satisfaction rate, with 100% noting effective communication and results-oriented service, such as achieving 100% of sales targets. Clients commend Scalemill for its motivated team and seamless project management, though some suggest enhanced reporting and quicker issue notifications. [Visit Website](https://www.scalemill.com/) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently praised Scalemill for offering competitive pricing that aligns well with their budgets and delivering strong value for the cost. One client noted that Scalemill's pricing fit perfectly within their budget, highlighting their good value and culture fit. Another client echoed this sentiment, stating that Scalemill provided excellent value for the cost, which significantly contributed to their project success. Overall, the feedback reflects a positive sentiment regarding the company's cost-effectiveness and value proposition. [Read All Reviews](https://clutch.co/profile/scalemill?verified=true#reviews) - Less than $10,000 (4 reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 6 countries - Germany (3 projects) - Pakistan (2 projects) - Switzerland (1 projects) - Türkiye (1 projects) - Ukraine (1 projects) - United States (4 projects) [View Reviews](https://clutch.co/profile/scalemill?verified=true#reviews) #### 1% of employees work in Berlin office Berlin, Germany Goslarer Platz 5 1 employees +13073571900 [See All Locations (3)](https://clutch.co/profile/scalemill#location) #### 1 Review mentions Call Center Services in Berlin - Less than $10,000 avg. project cost for Call Center Services services in Berlin Berlin-based Call Center Services project highlight Call Center Customer Support for Apparel Company 4.5/5 — ScaleMill provides call center services with the aim of motivating platform users to take additional action on the site. Team members are also tasked with offering customer support. [Read More](https://clutch.co/go-to-review/scalemill/118092) [Read Similar Reviews](https://clutch.co/profile/scalemill?location=6551&service_provided=field_pp_sl_call_center_services&verified=true#reviews) --- ### [SingularitySales GmbH](https://clutch.co/profile/singularitysales-gmbh) - $100,000+ minimum project size - $50 - $99 average hourly rate - 10 - 49 employees - Berlin, Germany #### Services Provided - Allocation of Expertise by Percentage - 40% Corporate Training & Coaching - 60% Sales Outsourcing #### Company description SingularitySales GmbH is a Berlin, Germany-based Sales Outsourcing company. Founded in 2019, the team provides Sales Outsourcing and Corporate Training & Coaching. [Visit Website](https://www.singularitysales.com/) --- ### [Kohomai](https://clutch.co/profile/kohomai) - 2 - 9 employees - Berlin, Germany #### Services Provided - Allocation of Expertise by Percentage - 50% CRM Consulting and SI - 50% Sales Outsourcing #### Company description Kohomai is a small CRM consulting and SI and Sales Outsourcing company launched in 2021. Their team focuses on CRM consulting and SI and Sales Outsourcing. [Visit Website](https://www.kohomai.com/) --- ### [MakesYouLocal A/S](https://clutch.co/profile/makesyoulocal) - $1,000+ minimum project size - $50 - $99 average hourly rate - 50 - 249 employees - Berlin, Germany #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 25% Customer Service Outsourcing - 5% Digital Strategy - 5% Market Research - 10% Other Digital Marketing - 10% Pay Per Click - 10% Social Media Marketing - 25% Translation #### Company description MakesYouLocal A/S is a Translation company. Launched in 2010, the team focuses on Translation and Customer Service Outsourcing. [Visit Website](https://www.makesyoulocal.com/) #### 6% of employees work in Berlin office Berlin, Germany 104 Skalitzer Straße 6 - 9 employees [See All Locations (5)](https://clutch.co/profile/makesyoulocal#location) --- ### [DBS GmbH](https://clutch.co/profile/dbs-gmbh) - 50 - 249 employees - Berlin, Germany #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 50% Call Center Services #### Company description Call center company and Back Office Outsourcing company DBS GmbH was launched in 2006. The agency specializes in Call Center Services and Back Office Outsourcing. [Visit Website](http://www.dbs-gmbh.de/) --- ### [bluepartner GmbH](https://clutch.co/profile/bluepartner-gmbh) - 50 - 249 employees - Berlin, Germany #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 50% Call Center Services - 25% Business Consulting #### Company description Bluepartner GmbH, a phone answering service, specializes in Call Center Services and Business Consulting. The agency is located in Berlin, Germany. [Visit Website](http://www.bluepartner.de/) --- ### [hello.de AG](https://clutch.co/profile/hellode-ag) - $100,000+ minimum project size - $25 - $49 average hourly rate - 250 - 999 employees - Berlin, Germany #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 70% Call Center Services - 10% Customer Service Outsourcing - 10% Insurance Services & Brokers #### Company description Call center service hello.de AG specializes in Call Center Services and Back Office Outsourcing. They were launched in 2013. [Visit Website](http://www.hello.de/) --- ### [Voxpark GmbH](https://clutch.co/profile/voxpark-gmbh) - 50 - 249 employees - Berlin, Germany #### Services Provided - Allocation of Expertise by Percentage - 50% Back Office Outsourcing - 50% Call Center Services #### Company description Voxpark GmbH is a call center company and Back Office Outsourcing company. Their midsize team is based in Berlin, Germany. Their team provides Call Center Services and Back Office Outsourcing. [Visit Website](http://www.voxpark.de/) --- ### [Future of Voice](https://clutch.co/profile/future-voice) - 10 - 49 employees - Berlin, Germany #### Services Provided - Allocation of Expertise by Percentage - 40% AI Development - 60% Call Center Services #### Company description Future of Voice is a call center company. They were established in 2016 and focus on Call Center Services and Artificial Intelligence. [Visit Website](https://www.futureofvoice.com/) --- ### [DCS Communication Center](https://clutch.co/profile/dcs-communication-center) - 250 - 999 employees - Berlin, Germany #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 40% Call Center Services - 10% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Market Research - 10% Sales Outsourcing #### Company description DCS Communication Center is a midsize Izmir, Türkiye-based telephone answering service. Their services include Call Center Services and Back Office Outsourcing. [Visit Website](https://dcs-callcenter.de/) #### 92% of employees work in Berlin office Berlin, Germany Am Borsigturm 15 1001 - 2000 employees +49 (0)30 850 62 60 [See All Locations (2)](https://clutch.co/profile/dcs-communication-center#location) --- ### [Artificial Link](https://clutch.co/profile/artificial-link) - 2 - 9 employees - Berlin, Germany #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 35% Call Center Services - 35% Sales Outsourcing #### Company description Call center service Artificial Link offers Call Center Services and Sales Outsourcing. They are based in Berlin, Germany. [Visit Website](https://www.artificiallink.com/) --- ### [Behrend e.k.](https://clutch.co/profile/behrend-ek) - 10 - 49 employees - Teltow, Germany #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Behrend e.k. Is a call center based in Teltow, Germany. Launched in 2021, the team offers Call Center Services. [Visit Website](https://www.behrendek.com/) --- ### [Besselmann Business Communications](https://clutch.co/profile/besselmann-business-communications) - 2 - 9 employees - Berlin, Germany #### Services Provided - Allocation of Expertise by Percentage - 35% Back Office Outsourcing - 35% Call Center Services - 30% Sales Outsourcing #### Company description Besselmann Business Communications is a Berlin, Germany-based phone answering service. The team specializes in Call Center Services and Back Office Outsourcing. [Visit Website](http://www.besselmann-b2b.de/) --- ### [EnergeticHub](https://clutch.co/profile/energetichub) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Berlin, Germany #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 15% Call Center Services - 25% Customer Service Outsourcing - 40% IT Managed Services - 10% Sales Outsourcing #### Company description EnergeticHub is an IT managed services company founded in 2020. The midsize team focuses on IT managed services and Customer Service Outsourcing. [Visit Website](https://www.energetichub.com) #### 22% of employees work in Berlin office Berlin, Germany Rahel-Hirsch-Strasse 10, 3. OG 10 - 15 employees +1 (929) 235 1351 [See All Locations (2)](https://clutch.co/profile/energetichub#location) --- ### [FluxGrowth](https://clutch.co/profile/fluxgrowth) #### 4.8 out of 5 star rating (3 reviews) - $25,000+ minimum project size - 10 - 49 employees - Berlin, Germany #### Services Provided - Allocation of Expertise by Percentage - 50% Marketing Strategy - 50% Sales Outsourcing #### Company description FluxGrowth is your high-ticket closing partner, built for scale, aligned by performance. We specialize in helping growth-driven companies close more deals, faster — without retainers or upfront costs. Our elite closers step into your sales process, take over your calls, and drive conversions with ruthless precision.       [Visit Website](https://www.lustersocial.com/) #### 31% of employees work in Berlin office Berlin, Germany 32 Mehringdamm 2 - 5 employees +212718176844 [See All Locations (2)](https://clutch.co/profile/fluxgrowth#location) --- ### [A-Point Partners](https://clutch.co/profile/point-partners) - $10,000+ minimum project size - $150 - $199 average hourly rate - 2 - 9 employees - Berlin, Germany #### Services Provided - Allocation of Expertise by Percentage - 20% Blockchain - 20% Commercial Financing - 20% Funding & Investment - 20% Business Consulting - 20% Sales Outsourcing #### Company description In Berlin, Germany, A-Point Partners is a small Blockchain company. Their services include Blockchain and Business Consulting. [Visit Website](https://www.apointpartners.com/) --- ### [Prosupo](https://clutch.co/profile/prosupo) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Berlin, Germany #### Services Provided - Allocation of Expertise by Percentage - 20% Branding - 20% Call Center Services - 20% Customer Service Outsourcing - 20% Recruiting - 20% Social Media Marketing #### Company description Prosupo is a branding agency founded in 2021. The agency specializes in Branding and Social Media Marketing, and is small. [Visit Website](https://www.prosupo.com/) #### 50% of employees work in Berlin office Berlin, Germany Siegfriedstr. 183 2 - 5 employees +49 221 5300 6911 [See All Locations (2)](https://clutch.co/profile/prosupo#location) --- ### [quotapoint GmbH Frankfurt](https://clutch.co/profile/quotapoint-gmbh-frankfurt) - 10 - 49 employees - Berlin, Germany #### Services Provided - Allocation of Expertise by Percentage - 20% Call Center Services - 60% Market Research - 20% Sales Outsourcing #### Company description Quotapoint GmbH Frankfurt is a Market Research company. The agency is based in Frankfurt am Main, Germany and Köln, Germany. Their team offers Market Research and Call Center Services. [Visit Website](http://quotapoint.de/) #### 23% of employees work in Berlin office Berlin, Germany Tauentzienstrasse 6 2 - 5 employees +49.302.350.910 [See All Locations (3)](https://clutch.co/profile/quotapoint-gmbh-frankfurt#location) --- ### [Simolo Europe GmbH](https://clutch.co/profile/simolo-europe-gmbh) - 2 - 9 employees - Berlin, Germany #### Services Provided - Allocation of Expertise by Percentage - 20% AI Agents - 45% Call Center Services - 5% Generative AI - 30% Direct Marketing #### Company description Simolo Europe GmbH, a phone answering service, was founded in 2025. The small team provides Call Center Services and Direct Marketing. [Visit Website](http://www.simoloeurope.de) --- ### [Sell Successfully](https://clutch.co/profile/sell-successfully) - $5,000+ minimum project size - 2 - 9 employees - Berlin, Germany #### Services Provided - Allocation of Expertise by Percentage - 5% Conversion Optimization - 15% Digital Strategy - 10% Low/No Code Development - 5% Business Consulting - 40% Sales Outsourcing - 10% Web Design - 15% Web Development #### Company description Sell Successfully, a Sales Outsourcing company, offers Sales Outsourcing and Digital Strategy. The company is headquartered in Tallinn, Estonia and Berlin, Germany. [Visit Website](https://sellsuccessfully.io/) #### 15% of employees work in Berlin office Berlin, Germany Masurenstraße 1 employees [See All Locations (2)](https://clutch.co/profile/sell-successfully#location) --- ### [Snubes](https://clutch.co/profile/snubes) - 10 - 49 employees - Berlin, Germany #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 35% Call Center Services - 35% Customer Service Outsourcing #### Company description Snubes, a call center service, offers Call Center Services and Customer Service Outsourcing. The company is in Berlin, Germany and Hannover, Germany. [Visit Website](https://www.snubes.com/) --- ### [Cell it!](https://clutch.co/profile/cell-it) - 2 - 9 employees - Kleinmachnow, Germany #### Services Provided - Allocation of Expertise by Percentage - 30% Advertising - 15% Call Center Services - 20% Corporate Training & Coaching - 10% Financial Consulting - 10% Business Consulting - 15% Sales Outsourcing #### Company description Cell it! is an Advertising company. The small Hamburg, Germany-based team offers Advertising and Corporate Training & Coaching. The firm was launched in 2008. [Visit Website](https://cellit.de/) #### 20% of employees work in Kleinmachnow office Kleinmachnow, Germany Al­bert-Ein­stein-Ring 2-6 76 - 100 employees [See All Locations (5)](https://clutch.co/profile/cell-it#location) --- ### [KP DigiServe](https://clutch.co/profile/kp-digiserve) - 10 - 49 employees - Berlin, Germany #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 25% Call Center Services - 30% Customer Service Outsourcing - 15% E-Commerce Development - 10% HR Outsourcing #### Company description KP DigiServe is a Customer Service Outsourcing company. They are in Berlin, Germany and Berlin, Germany, and their services include Customer Service Outsourcing and Call Center Services. [Visit Website](https://kpdigiserve.com/) --- ### [Loopanda](https://clutch.co/profile/loopanda) - $1,000+ minimum project size - < $25 average hourly rate - 2 - 9 employees - Berlin, Germany #### Services Provided - Allocation of Expertise by Percentage - 25% Email Marketing - 30% Marketing Strategy - 25% Sales Outsourcing - 20% Search Engine Optimization #### Company description Marketing Strategy company Loopanda was launched in 2023. The team offers Marketing Strategy and Email Marketing. [Visit Website](https://loopanda.com/) --- ### [Startup Campus Germany GmbH](https://clutch.co/profile/startup-campus-germany-gmbh) - $50 - $99 average hourly rate - 2 - 9 employees - Berlin, Germany #### Services Provided - Allocation of Expertise by Percentage - 20% Call Center Services - 10% Customer Service Outsourcing - 40% Business Consulting - 20% Market Research - 10% Marketing Strategy #### Company description Startup Campus Germany GmbH, a Business Consulting company, was established in 2018. The small team specializes in Business Consulting and Market Research. [Visit Website](https://www.startupcampusgermany.com/) #### 15% of employees work in Berlin office Berlin, Germany 33 Skalitzer Straße 1 employees [See All Locations (2)](https://clutch.co/profile/startup-campus-germany-gmbh#location) --- ### [Salesforze.com | Kromozome Business Solutions](https://clutch.co/profile/salesforzecom-kromozome-business-solutions) - $10,000+ minimum project size - $50 - $99 average hourly rate - 2 - 9 employees - Berlin, Germany #### Services Provided - Allocation of Expertise by Percentage - 20% Branding - 20% Digital Strategy - 20% Business Consulting - 20% Sales Outsourcing - 20% Web Development #### Company description Salesforze.com | Kromozome Business Solutions is a branding firm. Their team is located in Berlin, Germany and Gonawala, Sri Lanka. The agency provides Branding and Digital Strategy. [Visit Website](https://salesforze.com) --- ### [The Happy Customers](https://clutch.co/profile/happy-customers) - $1,000+ minimum project size - $25 - $49 average hourly rate - 2 - 9 employees - Berlin, Germany #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 35% Call Center Services - 50% Customer Service Outsourcing #### Company description In Berlin, Germany, The Happy Customers is a Customer Service Outsourcing company. Founded in 2026, the team offers Customer Service Outsourcing and Call Center Services. [Visit Website](https://thehappycustomers.com/) --- ### [saverflow ai](https://clutch.co/profile/saverflow-ai) - $1,000+ minimum project size - 2 - 9 employees - Berlin, Germany #### Services Provided - Allocation of Expertise by Percentage - 35% AI Consulting - 35% Cloud Consulting & SI - 30% Sales Outsourcing #### Company description Founded in 2024, saverflow ai is a cloud consulting & SI company. The team offers cloud consulting & SI and AI Consulting. [Visit Website](https://saverflow.ai/) --- ### [PM & Partner Marketing Consulting GmbH](https://clutch.co/profile/pm-partner-marketing-consulting-gmbh) - 10 - 49 employees - Berlin, Germany #### Services Provided - Allocation of Expertise by Percentage - 20% Call Center Services - 20% Business Consulting - 60% Market Research #### Company description Headquartered in Frankfurt am Main, Germany and München, Germany, PM & Partner Marketing Consulting GmbH is a Market Research company. Their services include Market Research and Business Consulting. [Visit Website](https://pm-p.de/en/) #### 6% of employees work in Berlin office Berlin, Germany Französische Straße 14 1 employees [See All Locations (4)](https://clutch.co/profile/pm-partner-marketing-consulting-gmbh#location) --- ### [Studio Abisso](https://clutch.co/profile/studio-abisso) - $5,000+ minimum project size - $100 - $149 average hourly rate - Freelancer employees - Berlin, Germany #### Services Provided - Allocation of Expertise by Percentage - 20% Account-Based Marketing - 60% Business Consulting - 20% Sales Outsourcing #### Company description Launched in 2026, Studio Abisso is a Business Consulting company. The team provides Business Consulting and Sales Outsourcing. [Visit Website](https://www.studioabisso.com/) --- #### Get personalized agency matches based on your project goals. 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