Name: 5MS
Address: 2 Newton Court Westrand, Pendeford Business Park, Wolverhampton, West Midlands, Wolverhampton, England, WV9 5HB, GB
Telephone: 01902 275 320
Price range: $50 - $99
Rating: 4.9

E-COMMERCE WEB & MARKETING from £195 PER MONTH

New build project, support, or marketing for an existing project? Whatever your e-commerce requirement, we deliver high-impact results every time!

Min project size
$5,000+
Hourly rate
$50 - $99 / hr
Employees
10 - 49
Locations
Wolverhampton, England
Year founded
Founded 2011

Service Lines

E-Commerce Development: 80%
Ecommerce Marketing: 10%
Web Design: 10%

Select Focus Area

CMS Focus

Adobe Experience Manager CMS: 100%

E-commerce Systems

Magento: 100%

Industries

Consumer products & services: 30%
eCommerce: 30%
Retail: 20%
Automotive: 5%
Food & Beverage: 5%
Manufacturing: 5%
Other industries: 5%

Clients

Small Business (<$10M): 80%
Midmarket ($10M - $1B): 20%

E-Commerce Development

Pricing Snapshot

Min. project size $5,000+

Avg. hourly rate $50 - $99 /hr

Rating for cost 4.9 /5

What Clients Have Said

5MS is praised for offering good value for cost, delivering projects on time and within budget. Clients appreciate their transparent communication and effective solutions, particularly in Magento development and digital marketing, although specific project costs were not disclosed.

This summary is based on verified Clutch reviews.

Most Common Project Size

$10,000 - $49,999 based on 13 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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5MS Review Insights

Overall Review Rating

4.9

Quality 4.9
Schedule 4.9
Cost 4.9
Willing to Refer 4.9

Top Mentions

Review Highlights

Comprehensive Digital Marketing Knowledge

5MS has shown extensive knowledge in digital marketing, particularly in areas like social media and affiliate marketing. This expertise has helped clients expand their customer base and increase sales.
Effective SEO and PPC Strategies

The company has demonstrated strong capabilities in implementing SEO and PPC strategies, leading to increased site traffic and improved sales metrics for clients. These efforts have been well-received and have shown tangible results.
Strong Communication and Responsiveness

Clients consistently praise 5MS for their transparency, regular updates, and prompt responses. The team's communication skills have facilitated effective collaboration and quick resolution of issues.
Tailored Solutions and Cultural Alignment

5MS aligns well with client values and provides tailored solutions that fit specific business models. Clients appreciate their understanding of unique business needs and the personalized approach to service delivery.
Proactive Suggestions for Improvement Needed

While 5MS is effective in executing projects, some clients expressed a desire for more proactive recommendations on how to further enhance sales and engagement, indicating an area for potential improvement.
Expertise in Magento Development

5MS is highly proficient in Magento development, having successfully migrated and customized Magento platforms for various clients. This expertise has been a key factor in improving e-commerce functionalities and ensuring smooth operations.

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5MS Reviews

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E-Commerce Development Pay Per Click Search Engine Optimization
Magento
Confidential
Jan. 2019 - Ongoing

4.0

Quality: 4.0

Schedule: 4.0

Cost: 4.0

Willing to Refer: 4.0

"5MS have always been very transparent about timescales."

Nov 12, 2024

Sales & Marketing Director, iACS

Peter Campbell

HVAC
London, England
11-50 Employees
Online Review
Verified

5MS provides Magento maintenance and support for an HVAC solutions company. The team has migrated the client's Magento 1 site to Magento 2, made customizations, and implemented PPC and SEO strategies.

5MS has successfully migrated the client's site to Magento 2. The team's PPC and SEO strategies have also been effective, as evidenced by the client's analytics. 5MS is transparent about their timelines, and their communication is clear and regular. Their responsiveness is also noteworthy.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Sales & Marketing Director of iACS

Describe what your company does in a single sentence.

We offer HVAC control solutions, custom air handling units controls, and energy-efficient building products, available for purchase online through our eCommerce store

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 5MS to accomplish?

Magento maintenance and ongoing support

SOLUTION

How did you find 5MS?

People per hour

Why did you select 5MS over others?

Close to my geographic location
Good value for cost
Company values aligned

How many teammates from 5MS were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We were using an old version of Magento 1 and our intial project scope was to migrate over to Magento 2. On top of this came a great deal of development and customisations to ensure that our ecommerce store as well as our backend ERP held on magento are functioning smoothly and keeping up to date with the latest bug fixes and patches released by Magento

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Successful migration was the main desired outcome which we achievesd. On an ongoing basis, success is measured by the work 5MS do for us on PPC and SEO which bears tangible results which we can see on analytics,. Furthermore, the ongoing development and advice we reeive to ensure that we are always up to date and not falling behind with the latest Magento developmemnts means that we can continue to sustainably grow

Describe their project management. Did they deliver items on time? How did they respond to your needs?

5MS have always been very transparent about timescales and, should a project go over the agreed time the communication has been clear and regular.

When flagging an issue we have never had to wait longer than an hour to have the issue acknowledged and before long, a suitable suggestion or fix put in place.

What was your primary form of communication with 5MS?

In-Person Meeting
Virtual Meeting

What did you find most impressive or unique about this company?

When we first met 5MS we were convinced by the similar culture to ours - not a quest to maximise profit but a company with a good heart looking to help other companies with what they know best, Magento. This, topped with the fact that they were UK based rather than overseas as most of the developers we had worked with previously was the main factors which impressed us

Are there any areas for improvement or something 5MS could have done differently?

On an ongoing basis, we would love for more of a proactiveness to suggest improvements and adjustments that can be made in order to improve sales/increase engagement

RATINGS

4.0

E-Commerce Development Search Engine Optimization Web Design
$50,000 to $199,999
Jan. 2020 - Ongoing

4.5

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They've taken the time to understand our unique business model to ensure what they deliver hits the mark."

Nov 10, 2024

Head of Customer Services, Autosmart

Cheri-Ann Ward

Other industries
Lichfield, England
51-200 Employees
Online Review
Verified

5MS has built a cleaning products firm's order portals for the UK, Ireland, and international markets. The team has also improved the SEO of the client's UK website and provided WordPress and Magento training.

5MS has reduced the client's FTE headcount for order processing, enabling them to minimize errors and double-handling of order portals. They've also enhanced the site's visual appeal, improved franchise and staff recruitment, and advanced the knowledge and skills of the client's internal teams.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Head of Customer Services of Autosmart

Describe what your company does in a single sentence.

Manufactures and distributes cleaning products acrosd the world using a franchise model.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 5MS to accomplish?

Create order portals for all customer channels
Support with international websites
Training on Word Press and Magento

SOLUTION

How did you find 5MS?

Referral

Why did you select 5MS over others?

High ratings
Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned

How many teammates from 5MS were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

5MS have helped us:-

Improve the look, feel and SEO of our UK website ensuring our franchisee and recruitment initiatives are maximised
Continuously develop and review the customer and potential employee journey
Create order portals for UK, Ireland and international markets streamlining the ordering process
Provide effective training on word press and Magento to enable us to be self service

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Working with 5MS has:-

Enabled us to reduce FTE head count on order processing, reducing errors and double handling with order portals
Improved the visual look of the websites and as a result improved franchise and staff recruitment
Improved knowledge and skills of internal teams

Describe their project management. Did they deliver items on time? How did they respond to your needs?

5MS delivered projects on time and within budget. Their communication throughout was open, transparent and clear.

What was your primary form of communication with 5MS?

In-Person Meeting
Virtual Meeting

What did you find most impressive or unique about this company?

5MS are frendly, knowledgeable and well planned. They've taken the time to understand our unique business model to ensure what they deliver hits the mark.

Are there any areas for improvement or something 5MS could have done differently?

No they are great! Wuld highly recommend them.

RATINGS

4.5

Cloud Consulting & SI E-Commerce Development ERP Consulting and SI
Magento Adobe Experience Manager CMS
$200,000 to $999,999
Jan. 2017 - Ongoing

4.5

Quality: 4.5

Schedule: 5.0

Cost: 5.0

Willing to Refer: 4.5

"We've been able to develop a good working relationship."

Oct 25, 2024

Website & Systems Administrator, Cave Direct

Anonymous

Other industries
Manchester, England
51-200 Employees
Online Review
Verified

5MS has built B2C and B2B sales e-commerce platforms for a beverage wholesaler. The team has built a Magento site, connected it to the client's Accumatica ERP system, and provided maintenance.

5MS' work has led to a significant increase in the client's turnover. Furthermore, the team has responded to the client's requests and communicated promptly via email and calls. Overall, the team's communication has stood out and allowed them to develop a good working relationship with the client.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Website & Systems Administrator of Cave Direct

Describe what your company does in a single sentence.

Alcoholic Beverage Importing & Wholesaling

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 5MS to accomplish?

Set up an E-commerce platform for our B2C Sales
Manage and Maintain and Improve our E-commerce Platforms
Set up an E-commerce platform for our B2B Sales

SOLUTION

How did you find 5MS?

Referral
Other

Why did you select 5MS over others?

High ratings

How many teammates from 5MS were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

5MS built us a Magento site to allow us to make online sales via a live stock link to our main Accumatica ERP system, from there they have helped us maintain and improve it with new features to suit any emerging requirements we have, and regular version & security updates.
Deliverables:

Creation of a Magento Site that allows for live stock ordering from our Accumatica ERP portal.
Linking up of all relevant database fields between the two systems - Customer records, order history, pricing etc.
Development of a Pre-order system to allow for sales of stocks before they arrive/have been ordered
Implementing all regular Magento 2 updates for compliance with any PCI checks.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We now have many successful pre-order's through the online store representing significant turnover for the company.

Vast majority of customer orders are placed through the online ordering portal 5MS designed for us.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

5MS have always been responsive to requests for updates & any requested changes. For the most part email contact was sufficient for this, though occasionally when a matter was more urgent, calls to their office were generally handled well and callbacks, if needed, happened in a timely manner.
In general Timelines that were set were more or less adhered to, any over-runs were in the area of a few days and due to mitigating factors, most work was carried out on or before time.

What was your primary form of communication with 5MS?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

5MS have been great at communicating, especially compared to a lot of other tech companies I have worked with who are often hard to reach and even harder to get a straight answer out of. We've been able to develop a good working relationship. They have been great at helping out in areas where our knowledge of the subject is quite low.

Are there any areas for improvement or something 5MS could have done differently?

Overall I had no major issues over this timeframe, there were a few miss-steps in places that we needed to resolve but nothing overly forseable.

RATINGS

4.5

Application Management & Support E-Commerce Development Ecommerce Marketing Marketing Strategy Search Engine Optimization Social Media Marketing Web Design Web Development
Confidential
Mar. 2019 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"5MS were a breath of fresh air for my business, I just wish I had found them sooner."

Mar 6, 2023

Director, Cavaletti Collection Ltd

Julie Hayward

Retail
Aldridge, England
1-10 Employees
Online Review
Verified

5MS developed an e-commerce website for a horse riding gear retailer. The team was also responsible for managing the client's social media channels and PPC campaigns.

5MS’ efforts increased site traffic and conversions, meeting expectations. Their prompt and communicative approach resulted in a positive partnership. The team carried out work promptly and provided updates regularly. Overall, they were knowledgeable, efficient, and responsive.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director of Cavaletti Collection Ltd

Describe what your company does in a single sentence.

E commerce retailer's of our own brand product, Horse riding saddles and accessories. Also selling to the equestrian trade through stockists Worldwide.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 5MS to accomplish?

Website Build and Management
Brand awareness - To build the profile of our brand worldwide
Increase website traffic and build sales through the website

SOLUTION

How did you find 5MS?

Online Search

Why did you select 5MS over others?

High ratings, Close to my geographic location, Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Magento development and Management. Social Media management to include all platforms as well as managing campaigns. PPC Advertising Growing our brand in the USA

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Sales Turnover
Website Traffic Volume
Social Media Insights
Conversions though website
Demand for the Brand
Demographic activity through the website

Describe their project management. Did they deliver items on time? How did they respond to your needs?

5MS are an extremely well run agency, all work is carried out promptly and updates are provided throughout the work, no work is carried out until the workable hours are confirmed. Full work quotes and description of work are always provided to authorise.

What was your primary form of communication with 5MS?

In-Person Meeting

What did you find most impressive or unique about this company?

They were always chasing me! lol All the companies I had previously worked with were a nightmare, I was always having to chase them for work which was supposed to be being competed and then received large Invoices. 5MS were a breath of fresh air for my business, I just wish I had found them sooner.

Extremely knowledgeable team , very efficient, work is completed promptly and sent for my approval before going live. Always on the end of the phone and emails always replied to instantly.

RATINGS

5.0

E-Commerce Development
Magento
$10,000 to $49,999
Nov. 2025 - Apr. 2026

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their responsiveness and flexibility, especially outside regular hours, have been impressive."

May 6, 2026

Founder, Parr Industrial Supplies

Richard Parr

Other industries
Hesperia, California
11-50 Employees
Online Review

5MS provided Magento development and support for an industrial goods supplier. The team implemented updates, fixed issues, and enhanced the website's performance.

Thanks to 5MS, the client's website has become more stable, resulting in reduced downtime. The team has been fast, responsive, and transparent with pricing. They've also addressed urgent change requests quickly. Moreover, their flexibility outside of regular working hours has been commendable.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Founder of Parr Industrial Supplies

Describe what your company does in a single sentence.

My company provides industrial goods

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 5MS to accomplish?

Magento Development
Support

SOLUTION

How did you find 5MS?

Online Search

Why did you select 5MS over others?

High ratings
Pricing fit our budget
Great culture fit
Good value for cost

How many teammates from 5MS were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

5MS provided Magento development and ongoing support, including updates, fixes, and performance improvements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our website stability improved, and downtime was minimized.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are fast, responsive, and transparent with pricing. Urgent changes are handled quickly.

What was your primary form of communication with 5MS?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their responsiveness and flexibility, especially outside regular hours, have been impressive.

Are there any areas for improvement or something 5MS could have done differently?

None significant.

RATINGS

5.0

Social Media Marketing Web Design Web Development
$10,000 to $49,999
Dec. 2025 - Feb. 2026

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their technical capability combined with marketing insight."

Apr 29, 2026

President, VD Marketing Consultancy

Victoria Davies

Information technology
Stamford, Connecticut
11-50 Employees
Online Review

5MS developed a website for a marketing consultancy. The team also implemented online marketing initiatives and advised the client on digital strategy.

Thanks to 5MS's efforts, the client saw improved website performance and better engagement metrics across campaigns. 5MS was proactive and well-organized throughout the engagement. Their technical capability and marketing insight were hallmarks of their work.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the President of VD Marketing Consultancy

Describe what your company does in a single sentence.

We helps businesses promote their products or services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 5MS to accomplish?

Website Development
Digital marketing

SOLUTION

How did you find 5MS?

Online Search
Clutch Site

Why did you select 5MS over others?

High ratings
Pricing fit our budget
Good value for cost
Referred to me

How many teammates from 5MS were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

5MS supported us with website development and online marketing initiatives. Their role included technical implementation as well as advising on digital strategy.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw improved website performance and better engagement metrics across campaigns.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were proactive and well-organized. Communication was consistent, and deadlines were met.

What was your primary form of communication with 5MS?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their technical capability combined with marketing insight.

Are there any areas for improvement or something 5MS could have done differently?

Nothing major—overall a very solid experience.

RATINGS

5.0

E-Commerce Development Web Design
Magento
$10,000 to $49,999
Jan. - Mar. 2026

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their ability to understand our unique challenges and provide practical solutions stood out."

Apr 26, 2026

Executive, Cave Direct Ltd

Anonymous

Retail
Detroit, Michigan
11-50 Employees
Online Review

5MS set up and managed a Magento website for a retail business. They worked closely with the client to understand their business requirements and provided custom solutions accordingly.

5MS's work improved the site's efficiency and functionality, enabling the client to better meet their customers' needs. The team was easy to work with — they communicated clearly and kept the client informed at every stage. Their practical solutions were also key to the project's success.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Executive of Cave Direct Ltd.

Describe what your company does in a single sentence.

My company is a retail business sells products directly to consumers through physical stores, online platforms.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 5MS to accomplish?

Magento Website Setup
Custom Solutions

SOLUTION

How did you find 5MS?

Online Search
Clutch Site

Why did you select 5MS over others?

High ratings
Pricing fit our budget
Good value for cost

How many teammates from 5MS were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

5MS assisted us in setting up and managing our Magento website. They worked closely with us to understand specific business requirements and implemented tailored solutions to address them.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website now runs more efficiently and supports our business processes much better. We’ve also been able to handle customer needs more effectively.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very easy to work with throughout the process. Communication was clear, and they kept us informed at every stage.

What was your primary form of communication with 5MS?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to understand our unique challenges and provide practical solutions stood out.

Are there any areas for improvement or something 5MS could have done differently?

Initial timelines could have been slightly tighter, but overall delivery was successful.

RATINGS

5.0

E-Commerce Development Web Development
$10,000 to $49,999
Feb. 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their friendly approach combined with strong technical expertise makes them a reliable partner."

Apr 23, 2026

President, Nextxen Solution

Pierrw Masson

Information technology
Bentonia, Mississippi
11-50 Employees
Online Review

5MS provides Magento development support for a digital agency. The team assists with technical implementation, troubleshooting, and ongoing maintenance support for the client's end customers.

5MS has contributed to successful project delivery and helped the client achieve their goals. The team is professional, easy to work with, and communicative via email, messaging apps, and virtual meetings. Deliverables are always on time. Their technical expertise is second to none.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the President of Nextxen Solution

Describe what your company does in a single sentence.

Nextxen solution is a digital agency ,provides marketing and analytics related services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 5MS to accomplish?

Magento Development
Agency Partnership

SOLUTION

How did you find 5MS?

Online Search

Why did you select 5MS over others?

Pricing fit our budget
Great culture fit
Good value for cost

How many teammates from 5MS were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We have partnered with 5MS for several years on Magento development projects. They support us with technical implementation, troubleshooting, and ongoing maintenance for our clients.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our collaboration has resulted in successful project delivery and satisfied clients. The partnership has been stable and productive over the long term.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are professional and easy to work with. Communication is smooth, and deliverables are consistently on time.

What was your primary form of communication with 5MS?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their friendly approach combined with strong technical expertise makes them a reliable partner.

Are there any areas for improvement or something 5MS could have done differently?

No notable areas for improvement.

RATINGS

5.0

E-Commerce Development
Magento
Confidential
Apr. 2025 - Mar. 2026

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their speed of delivery and consistency over time have been particularly impressive."

Apr 22, 2026

CEO, KP Online Stores

Karl Parker

eCommerce
Weslaco, Texas
1-10 Employees
Online Review

5MS provided e-commerce development services for an e-commerce company. The team maintained the client's e-commerce platform, including bug fixes, updates, and performance improvements.

Thanks to 5MS, the client saw steady business growth and a more stable, reliable website. The team was responsive and efficient, delivering tasks quickly. Their communication was straightforward, with meetings and email.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO of KP Online Stores

Describe what your company does in a single sentence.

We are an ecommerce business sells products online through website and apps

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 5MS to accomplish?

Ecommerce Development

SOLUTION

How did you find 5MS?

Online Search

Why did you select 5MS over others?

High ratings
Great culture fit
Good value for cost

How many teammates from 5MS were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

5MS has supported us with ongoing maintenance of our ecommerce platform, including bug fixes, updates, and performance improvements. They also assist with implementing new features when required.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We’ve seen steady growth in our business, supported by a more stable and reliable website. Issues are resolved quickly, which minimizes disruption.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are very responsive and efficient. Tasks are usually completed quickly, and communication is straightforward.

What was your primary form of communication with 5MS?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their speed of delivery and consistency over time have been particularly impressive.

Are there any areas for improvement or something 5MS could have done differently?

No significant issues to highlight—they deliver exactly what we need.

RATINGS

5.0

Other Digital Marketing Web Design Web Development
$10,000 to $49,999
Feb. 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

“Overall, they’ve been a very strong partner.”

Apr 21, 2026

Founder, PC Retail Group

Peter Campbell

Retail
Lebec, California
1-10 Employees
Online Review

5MS provides Magento support for a retail company. The team has helped with platform upgrades, extension implementation, and digital marketing.

Thanks to 5MS's support, the client's website performance has improved, and their marketing campaigns have seen better ROI. The team completes tasks within timelines and communicates clearly and responsively. Their adaptability and reliability are hallmarks of their work.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Founder of PC Retail Group

Describe what your company does in a single sentence.

A retail company sells goods directly to consumers through physical stores, online platforms, or both.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 5MS to accomplish?

Magento Support
Digital marketing

SOLUTION

How did you find 5MS?

Online Search
Referral
Clutch Site

Why did you select 5MS over others?

Pricing fit our budget
Good value for cost

How many teammates from 5MS were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We have been working with 5MS for several years for ongoing Magento support, platform upgrades, extension implementation, and digital marketing services. They’ve played a key role in maintaining and improving our ecommerce operations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our website performance has improved significantly over time, and marketing campaigns have delivered better ROI. We’ve also experienced fewer technical disruptions thanks to their proactive maintenance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are consistent and dependable. Tasks are completed within agreed timelines, and communication is always clear and responsive.

What was your primary form of communication with 5MS?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their long-term reliability and ability to adapt to our evolving needs have been very valuable.

Are there any areas for improvement or something 5MS could have done differently?

No major areas for improvement—overall, they’ve been a very strong partner.

RATINGS

5.0

Showing 1-10 of 17 Reviews

Our Story

We are a UK based team of Magento certified developers, CIM qualified marketers and MBA level strategists, with 200+ years of combined eCommerce experience. Since 2011 we have built, marketed and grown stores for ambitious brands, and we are proud to be friendly, honest and relationship focused. Our mission: to grow eCommerce stores that perform, treating your business as our own. Our vision: to be the partner brands never outgrow. Our values: honesty, partnership and results.

Locations (1)

2 Newton Court Westrand, Pendeford Business Park, Wolverhampton, West Midlands Wolverhampton, England WV9 5HB

6 - 9

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5MS

E-COMMERCE WEB & MARKETING from £195 PER MONTH

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Comprehensive Digital Marketing Knowledge

Effective SEO and PPC Strategies

Strong Communication and Responsiveness

Tailored Solutions and Cultural Alignment

Proactive Suggestions for Improvement Needed

Expertise in Magento Development

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5MS Reviews

Magento Maintenance & Support, SEO & PPC for HVAC Company

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SEO & E-Commerce Site Dev for Cleaning Products Company

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E-Commerce Dev & ERP Consulting & SI for Beverage Wholesaler

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E-Commerce Dev for Horse Riding Gear Retailer

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Magento Development for Industrial Goods Supplier

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Website Development for Marketing Consultancy

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E-Commerce Development for Retail Business

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Magento Development Support for Digital Agency

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E-Commerce Dev for E-Commerce Company

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Magento Support Services for Retail Company