Bangluxor

BACKGROUND

Introduce your business and what you do there.

I’m the marketing director for a clinic that treats Lyme disease.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BangLUXOR Agency?

We wanted to redesign our website. We had a site on Squarespace, so it was very limited.

SOLUTION

What was the scope of their involvement?

We initially provided BangLUXOR Agency with our current website. They’ve migrated everything to the new WordPress site, including the content, logos, and pictures. Overall, they’ve made improvements and applied user intelligence to make the site more friendly and flexible. They’ve also worked with us to discuss our needs for the design. 

What is the team composition?

We work with three team members.

How did you come to work with BangLUXOR Agency?

I was searching on Google and found Clutch. I put some filters and found links to several service providers’ portfolios. From there, I was able to pick a good, affordable company.

How much have you invested with them?

We’ve spent less than $1,000.

What is the status of this engagement?

We started working together in August 2022, and our relationship is ongoing. We hope to finish in December 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The website hasn’t gone live, but they’ve been able to work with our limited resources. We hope the traffic and all the metrics will increase compared to what we had. Overall, we’re happy with them.

How did BangLUXOR Agency perform from a project management standpoint?

They’re diligent and always on time. They even deliver before the deadline. We’ve worked after hours, and they’re open to working with us or moving meetings whenever we have time. We’ve asked to communicate through Slack instead of having only email communication.

What did you find most impressive about them?

We communicate well with them, and they’re nice to work with. They’re bilingual, so it’s great to communicate in our native language; we can express ourselves better. All in all, they’re willing to accommodate our requirements, and their service has been excellent and affordable.

Are there any areas they could improve?

My only suggestion would be to have a Slack channel to work with everybody.

BACKGROUND

Introduce your business and what you do there.

I’m a marketing manager at a logistics company.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with BangLUXOR Agency?

We needed to create our company website.

SOLUTION

What was the scope of their involvement?

BangLUXOR Agency has designed our website. The site is a standard information website, and they’ve done UX/UI design and web animation.

What was the team composition?

We work directly with three people.

How did you come to work with BangLUXOR Agency?

We found them online. We saw they were an award-winning agency, so we decided to work with them.

How much have you invested in them?

We’ve spent about $3,000.

What is the status of this engagement?

We started working with them in July 2022, and it’s an ongoing collaboration.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our website now has good positioning in search engines.

How did BangLUXOR Agency perform from a project management standpoint?

Project management is good. We communicate mainly through WhatsApp and Zoom.

What did you find most impressive about them?

They’re very attentive and flexible to any changes we suggest.

Are there any areas they could improve?

No, I can’t mention anything.

BACKGROUND

Introduce your business and what you do there.

I'm the founder and CEO of a wellness community called Lamanche. We're building a membership-based society.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BangLUXOR Agency?

I was looking to remodel our main website. I had worked with many freelancers before, and I either got incomplete websites that didn't work properly or didn't look good.

SOLUTION

What was the scope of their involvement?

BangLUXOR Agency has been doing web design for us. I provided them with the content, the layout, the outline, and the skeleton of the platform. They had to create the overall design, ensure it was working properly, and optimize speed and security.

My main requirement was to continue building on Elementor because we originally built the website through it.

Currently, they're responsible for the site's maintenance.

What is the team composition?

We work with two members of their team, including Andre (Creative Director) and Nicholas (Web Designer).

How did you come to work with BangLUXOR Agency?

I found them on Fiverr.

How much have you invested with them?

So far, we've spent around $780 with them.

What is the status of this engagement?

We started the engagement in June 2022, and it's still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The website is live, but we're still working on modifying a few things. Since I'm familiar with Elementor, I look at the speed of connection to the other links, the membership connection to membership scheduling, and the website's overall feel — everything's great so far.

How did BangLUXOR Agency perform from a project management standpoint?

They've stayed within the budget and led a refreshing process — I'm very satisfied with project management. I know this type of work takes time on deadlines, but they've been patient with delivering new concepts.

Regarding communication, we started using email, but we moved to WhatsApp because it's easier.

What did you find most impressive about them?

Their best attributes are excellent communication, responsiveness, professionalism, and overall concept designs.

Are there any areas they could improve?

They could pay more attention to detail and ensure that the logo is perfectly pixelated. My global font was all mixed up when I transferred the website to WordPress.

Any advice for potential customers?

Be very specific with what you want.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of The City Mix, a web development and technology enablement company. I help entrepreneurs bring their ideas to market.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BangLUXOR Agency?

I’m a web designer, but I lack the creative perspective to design outside the box. Therefore, I hired BangLUXOR to provide designs that could highlight my business’ strengths and value.

SOLUTION

What was the scope of their involvement?

I started the conversation with BangLUXOR, I asked them what would be the steps for bringing to life the ideas I had. After discussing my ideas, they gave me some design examples, and I chose the one I liked but asked them to use it only as a concept.

Parting from that point, we worked through the site pages, designing everything from scratch. Then, they built the site using WordPress and Elementor. Additionally, they helped me identify my hosting problems and guided me on how to implement a solution. Ultimately, they provided me with a cheaper hosting solution than the one I had before.

In addition to the web development, BangLUXOR helped me migrate some content from my old website and guided me on best practices, usability, and SEO. One of their recommendations was actually to list my business on Clutch because they told me that Clutch has a very strong SEO presence. As for keyword research, I provided them with a few keywords that I felt described my business. They used those keywords but also did additional research to provide us with other keywords and optimize the backend’s metadata.

Moreover, we collaborated with BangLUXOR to create some drafts for content. They explained how to organize the content to make the site look good and make it have the most visibility impact to customers.

What is the team composition?

We worked with Andrés (CEO) and an assistant project manager.

How did you come to work with BangLUXOR Agency?

I found them to be part of the Elementor community because I use that tool too. When I came across BangLUXOR, I saw that their designs and ideas were fresh, unique, and very compelling.

How much have you invested with them?

I spent over $5,000.

What is the status of this engagement?

We worked together from March–June 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

BangLUXOR delivered a better-designed and better-operating website with a cheaper hosting solution than the site I formerly had. Their great SEO advice has helped me improve its ranking, and I now have a few Clutch reviews helping me with that part as well; it was a great recommendation.

I’m part of a community of WordPress designers where we showcase each other’s sites. When I posted my site, I got nothing but amazing reviews and compliments about how beautiful, vivid, responsive, and fast it was. Thanks to BangLUXOR’s great work, our site has a very clean design and functional UI.

How did BangLUXOR Agency perform from a project management standpoint?

Working with BangLUXOR was easy, and we established a good working relationship. I had a great time during the discovery phase, identifying what would work well for my company through a very collaborative process. We had a very easy conversation, and we were open to feedback on both ends. 

Additionally, BangLUXOR was very responsive, and they gained my trust very quickly. Any time I had a question, they were very happy to answer it. They also took the time to explain things to me and helped me feel better about the process. We communicated via email and virtual meetings.

What did you find most impressive about them?

BangLUXOR really listened to my feedback and understood what I was trying to accomplish. They were also very accommodating and not afraid to give suggestions. As a client, those aspects were really important to me because I wanted to be heard. Their approach ultimately led us to create something beautiful.

Are there any areas they could improve?

No.

Do you have any advice for potential customers?

Go in with an open mind and listen to their suggestions. BangLUXOR has great suggestions but also the capability to go with the idea you have in mind, so it is helpful to provide them with a clear idea of what you want.

BACKGROUND

Introduce your business and what you do there.

I’m a marketing manager at Finder Doctors, a technology startup focused on health services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BangLUXOR Agency?

We needed a company that could help us design our platform’s UX.

SOLUTION

What was the scope of their involvement?

We started the engagement by designing a work plan, after which BangLUXOR Agency provided us with different UX design options. They used Figma to manage and send the deliverables, which included wireframes, branding assets, and designs that worked on different interfaces.

What is the team composition?

We worked with a project manager and two designers from BangLUXOR Agency.

How did you come to work with BangLUXOR Agency?

We found BangLUXOR Agency through online research. We found them better suited to us than several other agencies because of their portfolio and experience.

How much have you invested with them?

We spent around $7,000 in total.

What is the status of this engagement?

We worked on this project from February 2022–June 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We haven’t officially launched the platform yet, but we can definitely say that we’re all very happy with BangLUXOR Agency’s work. We evaluated our user interaction with heat maps and had a very positive result of about 90%.

How did BangLUXOR Agency perform from a project management standpoint?

BangLUXOR Agency performed well in terms of project management. There were never any delays from their side. We used Freedcamp and Figma for project management, and we communicated mostly through email, phone calls, and online meetings.

What did you find most impressive about them?

We were most impressed with BangLUXOR Agency’s expertise and past work — they have a very strong and diversified portfolio.

Are there any areas they could improve?

I don’t think there’s anything they could have done better.

Do you have any advice for potential customers?

Make sure to be clear on what you want and to have all of the information organized so they can execute their tasks without any setbacks or delays.

BACKGROUND

Introduce your business and what you do there.

I am the founder of Spacciatrice di Benessere, a personal beauty and wellness brand.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BangLUXOR Agency?

I purchased a WordPress template and tried to create the website myself. I also studied interior design, so I had knowledge about graphic design. However, at a certain point, I needed some help with the more technical aspects.

SOLUTION

What was the scope of their involvement?

I had purchased an Elementor template, which I really liked, but I didn’t know how to use it together with WordPress. Hence, BangLUXOR helped me with the code and the technical part. They started with the design and showed me a proposal. When they finished, I was able to understand the UX design; they showed me exactly what it is. 

I also provided them with my social pages, which they studied before transferring some of the content to my website. They actually moved the content in a completely different configuration, which was really nice and useful.

What is the team composition?

I work with their amazing UX designer.

How did you come to work with BangLUXOR Agency?

I searched for someone who could help me with using Elementor, and their company came up.

How much have you invested in them?

I have spent less than €200 (approximately $210 USD) so far.

What is the status of this engagement?

I started working with them two weeks ago, and we are still finishing a couple of more things.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Everything’s going really well so far, and the quality of their work is the best. They’ve also done the technical part and given my site a design that is beautiful and fresh. Also, the guy I’m working with works 24 hours a day, so I can send him a message anytime. He does things really fast for me.

How did BangLUXOR Agency perform from a project management standpoint?

They’ve been able to deliver on time and within my budget, so I am really satisfied and happy. We communicate through WhatsApp.

What did you find most impressive about them?

Everything they’ve done has been impressive for me. I’ve never actually imagined that it’s possible to experience a service like this and have almost everything finished in less than two weeks given my small budget. Overall, the quality of the work, their availability, and everything else has been amazing.

Are there any areas they could improve?

No, I can’t think of anything.

Do you have any advice for potential customers?

I would definitely recommend working with them because they are fantastic. In particular, the guy I’ve been working with has been critical in the success of this project; he really understands what I need and want.

BACKGROUND

Please describe your company and your position there.

ClearRoad develops tools to better maintain, manage, and fund roads, primarily working with governments. ClearRoad's newest and first customer-facing product is Ecotoll, an app that drivers can use to pay and learn more about tolls. I work as ClearRoad's Marketing Lead, supporting the company's growth efforts and communication strategy.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BangLUXOR Agency, and what were your goals?

With the launch of our newest product, Ecotoll, we wanted to make sure that we produced eye-capturing ads and posts that communicate the brand's values and identity. Our goal was to create more social media content and effective ads to attract potential users. We brought BangLUXOR onboard to assist with the production of creative assets, based on our brand guidelines, and hope to have them assist in running social media campaigns and ads.

Separately, they have also supported the company in a pilot project in Columbia by assisting us in recruiting of participants through effective ad campaigns and managing the pilot's social media pages and online communication.

SOLUTION

How did you select this vendor and what were the deciding factors?

We sent them the scope of work for the projects we were hoping to have executed, to which they gave us a quote. We also met with them in order to ensure that work styles and flows were aligned. We appreciated that the agency that was flexible and resourceful, open to exploring and trying new things. They are also very professional and the quality of work in relation to the price was a big deciding factor as well.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

For the Ecotoll product, BangLuxor is tasked with production of creative assets and a 30sec video teaser. We work with them by providing them with the creative copy and direction and they execute our vision to create social media posts and ads for different digital platforms.

We also work with them in our pilot in Columbia, where they produce all assets for social media and campaigns, and run ads on facebook related to public awareness and participant recruitent. They also assist in handling the database built from participant recruitment.

How many resources from the vendor's team worked with you, and what were their positions?

We work with about three members of the team but communication is streamlined and organized with Andres being our main point of contact.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

For the ads and campaigns we ran for our pilot project in Columbia, we received around 1,500 applicants in 1 week alone. We have also gotten multiple inquiries and interest from the public, with wide engagement on our social media post. They are very flexible with work styles and have been accommodating of requests, going above and beyond to provide us with advice and assistance on other areas such as CRM and database management.

How effective was the workflow between your team and theirs?

They are very responsive and attentive. For the Ecotoll project, we met with them to explain our own project flow and preferences and they were quick and easy to adapt.

What did you find most impressive or unique about this company?

I appreciate the resourcefulness of this company - they are very willing to adjust, explore and learn new things in order to cater to our needs. They are very flexible with our feedback and deadlines and are willing to go above and beyond to provide their expertise and advice even if it is outside their SOW.

Are there any areas for improvement or something they could have done differently?

None at this time.

BACKGROUND

Introduce your business and what you do there

I am the communications and marketing manager at a construction services company.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with BangLUXOR Agency?

We hired them to help us improve our branding, and create a strong digital portfolio that our clients could visit online.

SOLUTION

What was the scope of their involvement?

BangLUXOR Agency helped us with our branding and the design of our website. Initially, we showed them some examples of previous brochures we had, but then we realized that our branding was a bit outdated. Hence, we decided to work on a brand refresh that we incorporated into our website, along with the portfolio. We are also currently considering expanding our collaboration with them to digital advertising. 

What was the team composition?

There are several people involved in this project, but we work directly with three people from their team: a brand designer, a project manager, and a developer.

How did you come to work with BangLUXOR Agency?

We did some online research and found them on Clutch. They were rated among the top UI/UX design agencies, so we decided to contact them, along with three other companies. We ended up choosing them because we found their portfolio and experience the most impressive.

How much have you invested in them?

We’ve spent about $2,600 USD.

What is the status of this engagement?

We started working with them in January 2022. We have finished with the first phase of the project and are currently evaluating whether to continue collaborating with them on a new project.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve just launched the website so we don’t have any metrics yet. However, we’ve had very good feedback from clients and collaborators — they’ve noticed a very positive change to the image of our brand. Overall, we are very happy with the results. 

How did BangLUXOR Agency perform from a project management standpoint?

They’re very flexible, and we’ve never had any issues with deadlines. They’ve suggested using a specific project management tool, but it’s a bit too complicated for us, so we’ve stuck to WhatsApp, emails, and Google Meet.

What did you find most impressive about them?

What we find most impressive about BangLUXOR Agency is the originality of their design proposal. When we reviewed other companies, we could immediately tell their design skills stood out among the rest.

Are there any areas they could improve on?

We are very satisfied with their services, so I honestly can’t think of anything.

Do you have any advice for potential customers?

In order to to avoid delays, have all of your information organized and be very clear about what you want from them.

BACKGROUND

Introduce your business and what you do there?

I’m a lawyer working for Nomika.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BangLUXOR Agency?

I was looking for an agency to handle branding for my client.

SOLUTION

What was the scope of their involvement?

I shared all of the ideas my client had to BangLUXOR Agency, including an overview of my client’s business. They developed my client’s brand identity and awareness, and they designed their logo, business cards, and flyers. The team also helped register my client’s brand once it was created. 

What is the team composition? 

We worked with two designers.

How did you come to work with BangLUXOR Agency?

A friend recommended BangLUXOR Agency. After that, I worked with them to create my brand and was satisfied with their services. As a result, I decided to hire them again.

How much have you invested with them?

We spent less than $5,000.

What is the status of this engagement?

We worked together from October–December 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They understood my client’s needs and created a brand that was appealing to customers. In connection with that, I was satisfied with BangLUXOR Agency's final product.

How did BangLUXOR Agency perform from a project management perspective?

They did well in terms of budget and communication. The project took longer than expected, but we did request some changes. We used WhatsApp, text, and call to communicate with BangLUXOR Agency.

What did you find most impressive about them? 

They were accessible and had a good balance of quality and price.

Are there any areas they could improve?

They could communicate with less technical terms for their customers to understand them easily.

Do you have any advice for potential customers?

Ask a lot of questions to make sure you understand the details of the engagement.

BACKGROUND

Introduce your business and what you do there

I'm the founder and CEO of an organic goods supermarket.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with BangLUXOR Agency?

I needed their skills in e-commerce development.

SOLUTION

What was the scope of their involvement?

We engaged BangLUXOR Agency to develop our e-commerce site, so we could sell our products online. We went through a discovery phase to exchange ideas and discuss the initial design of the platform. Their team also offered their suggestions on how we could organize our product inventory and categorize the fruits and vegetables we sold by weight.

Upon finalizing the mockup and getting our feedback, BangLUXOR Agency proceeded with the development stage. They set up the site, built the inventory list, and incorporated different payment options that were widely used in our country. To conclude our engagement, their team conducted a training session to teach us how we could make changes and update the platform on our own.

What was the team composition?

We worked directly with a project manager and one of BangLUXOR Agency's general managers.

How did you come to work with BangLUXOR Agency?

BangLUXOR Agency was referred to us.

How much have you invested in them?

We spent $1,000.

What is the status of this engagement?

The project ran from August–September 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

BangLUXOR Agency created a reliable e-commerce platform that evidently improved our revenue since its go-live. Prior to our engagement, we only had remote sales via WhatsApp, and our customers really appreciated our decision to listen to their needs by building this e-store.

How did BangLUXOR Agency perform from a project management standpoint?

We communicated via WhatsApp. BangLUXOR Agency was a collaborative and timeline-oriented team — they responded well to our queries and requests and established clear timelines and goals from the beginning, which made for a precisely smooth project flow.

What did you find most impressive about them?

We were most impressed with their openness to our feedback and commitment to meeting stringent deadlines.

Are there any areas they could improve?

They were an effective and communicative partner — my only advice would be for them to consider expanding their services, so we could engage them more.