ColorJar

BACKGROUND

Please describe your company and position.

I am the CMO of NextFoods

Describe what your company does in a single sentence.

Natural foods consumer packaged goods.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ColorJar to accomplish?

• Rebrand GoodBelly Probiotics across all refridgerated SKUS

SOLUTION

How did you find ColorJar?

Referral

Why did you select ColorJar over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from ColorJar were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Background

GoodBelly’s current design architecture has been in place since 2015, where the introduction of the lockup “GOODBELLY Probiotics” and the strong fruit imagery was introduced with a chalkboard black background for texture.

The pain points:

The brand faces design inconsistency, lack of shelf presence, and a need to reconnect with an evolving consumer base in a crowded market.

The brand design and persona has morphed over time, leaving the brand landscape overgrown with various design and copy elements seemingly disconnected (i.e. Immune Support, Supplements and Fast Melts, website, social).
Consumers have evolved in the past 10 years, where Probiotics and the broader Gut Health category has become increasingly mainstream, yet the knowledge-base is still saturated with misinformation and ‘pixie dust’ competitors.
Our quart and shot products are primarily located in the commodity juice section. With their relatively small front real-estate, GoodBelly’s products exhibit suboptimal stand-out presence on shelf and thereby lost sales.
New gut health entrants are entering the marketplace, with a progressive, modern appeal that is garnering attention, and potentially casting GoodBelly as a dated player in the space – whereas we previously were the leaders in the “food as medicine” gut health space.
[Add a point that reinforces how our products struggle to command a price premium v.s. Juice]
[“GoodBelly Probiotics”] lock-up front and center on pack is potentially limiting vs our long-term strategy in pre/pro/post-biotics / broader gut health]

The opportunity:

Regain GoodBelly’s relevance in the gut health space by refreshing the current brand architecture, voice, and packaging, allowing the brand to continue expanding into new forms (sparkling, gummies) and functionality (prebiotics).

Insight: 

It’s hard to be healthy.  Consumers know the importance of taking care of their health, both for themselves and their families.  However, in their pursuit of health and wellness, they’ve had to sacrifice flavor and enjoyment for perceived efficacy in less satisfying formats

Brand POV

We believe that taking care of your gut health should be a joy.  With GoodBelly, you’re not just enjoying great flavors; you’re nourishing your body with powerful pre and probiotics that support your gut health, without the gimmicks.  It’s where authentic nutrition meets delicious enjoyment.

Target consumer

Families and individuals who are looking for enjoyable, everyday ways to take better care of their health, balancing their desire for wellness with their love for real, satisfying food and drinks.

Positioning

FOR health-conscious individuals and families who want to make proactive, positive choices for their health every day

GOODBELLY offers delicious, authentic new ways to nourish your gut across a range of products—from juice to convenient dairy-free shots, fast-melts, and supplements.

MADE WITH powerful health-boosting pre and probiotics, plus real, organic fruit 

TO liberate families to live more freely and with less guilt and no gimmicks around the foods they love

What’s needed for this assignment

CENTRAL ETHOS/MESSAGE

A brand-wide core message that spans all product categories. (ie. gut health)

CENTRAL VISUAL DESIGN LANGUAGE

The Goodbelly brand should exist with visual consistency across all product types via signature design elements: eg color, type, and visualizations.

CATEGORY SPECIFIC 

Each category (eg juice, shots, sparkling water) demands a bespoke approach tailored to the category that takes into account the category competition and category shopper mindset while staying true to the central brand ethos, message, and design language.  

For example, our quart packs should signal that we are a “better for you” juice, giving people permission to come back to the category and commanding a price premium over commercial juices

Design Point Of View

#1

Create a sense that this is really a ‘new way’ into gut health, making consumers feel good about what their family is putting in their bodies, inside and out.

#2

Balance flavor/fun with science. Introduce joy and playfulness into a category that is historically medicinal and biological, while still making it clear that GoodBelly products really do work and warrant a price premium.

#3

Consider nostalgia with a modern twist, to bring people back to juice and foods they used to love but may have left behind in their pursuit of health goals.

#4

Consider visual cues that blend the familiar (juice) with the extraordinary (probiotics), making the brand feel like a refreshing choice vs. commercial competitors.

#5

Consider a scientific icon, badge, or graphic that conveys the power of the GoodBelly probiotics visually and can extend across packaging and marketing materials.

Timeline

Hand off production files in mid-Oct.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Approved rebrand by PE firm and NextFoods Board

Positive Feedback during sell-in process from retail buyers at major retailers (ie. Whole Foods, etc)

On-time and on-budget delivery of all assets

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The ColorJar team was incredibly responsive and collaborative.  They acted as an extension of our team and worked with us to problem solve if/when issues arose.  There were instances when more time was needed to creatively solve for a particular design challenge given the sprint pace of the full rebrand we were undertaking in only 4 months.  In these instances, the ColorJar team was proactive about communicating with us about why the extra time was needed and showing us WIP designs to help give context to why the time was needed.  They were always aware of any executive meetings or board check points and were careful to ensure we always had what we needed to communicate well in those forums.

What was your primary form of communication with ColorJar?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They had a deep bench of strategic talent, because you work directly with the founding partners David and Laura.  They listen to you as a client, but also chose their moments to push and challenge you, which always elevated the work and resulted in a strong outcome.

Are there any areas for improvement or something ColorJar could have done differently?

I think just having more time for the project, which was not an option.  Having more time would have allowed for a deeper design exploration upfront.  However, we are very happy with where we landed for the brand and it is a strong base to build on for years to come.

BACKGROUND

Please describe your company and position.

I am the Co-founder of No Cold Feet

Describe what your company does in a single sentence.

At No Cold Feet, we create stylish, high-quality socks with personalized packaging to help you put your best foot forward for life’s most meaningful moments.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ColorJar to accomplish?

• Rebrand and reposition our company

SOLUTION

How did you find ColorJar?

Online Search

Why did you select ColorJar over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from ColorJar were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

ColorJar helped us rebrand our company as we shift from our original niche market towards a broader market player. Maintaining differentiation while we moved into a broader space was critical and ColorJar ensured all messaging was differentiated from the competition in ways that would ressonate with our customers. 

Specific deliverables inlcuded:

• Brand positioning document which inlcuded a competitor analysis and opportunities for differentiation
• Brand messaging document which creates the voice of our business and includes key points like "reasons we matter."
• Creative assets including a new logo, logo mark, typography, packaging/product examples, etc. 
• Website mockups to help visualize how we'd implement the new brand

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The specific outcomes of this project were the deliverables.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

ColorJar managed the project well. All assets were delivered on-time or any delays were communicated in reasonable timeframes. The team was very receptive to feedback and updating deliverables based on said feedback. 

What was your primary form of communication with ColorJar?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

While the team was on the smaller side, we loved the value and insights each member provided to our project. It felt like a very deep bench of talent augmenting our teams resources in very positive ways. 

Are there any areas for improvement or something ColorJar could have done differently?

Overall we were very happy with the process and resulting product and for this particular project I don't have any significant area of improvement. 

BACKGROUND

Introduce your business and what you do there.

I’m the creative director for Stellium, a marketing and law firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ColorJar?

Our company does many different things that are hard to communicate, and we have many companies under one umbrella. We hired ColorJar to create one overarching brand.

SOLUTION

What was the scope of their involvement?

ColorJar provided us with branding services. Initially, we had multi-hour phone calls where they gathered the nuts and bolts of what our company was trying to do. They interviewed 10 strategic leaders across the company to get a gut check on what they wanted for the brand. From there, the team researched what our customers would think of our existing brand. They gathered the information together and proposed how to make our branding better. 

The team broke the project into two phases: strategic foundation and brand expression. During the strategic foundation phase, we talked about our mission and values. We had a workshop where they honed in on those elements with our company’s leadership. The deliverable was a deck about our mission statement, purpose, and vision.

During the brand expression phase, ColorJar worked on the design and key touchpoints and made the visuals a reality. For this phase, they delivered the logo design, color scheme, brand book, and brand guidelines for us to activate the branding in our marketing.

What is the team composition?

I primarily worked with four teammates from ColorJar, including David (Founder & CEO) and a strategy lead who worked in tandem. We also worked with a designer and a project manager; the latter was our main point of contact. 

How did you come to work with ColorJar?

We found them through a recommendation from our CEO; he was good friends with David. When we realized we needed a broader branding than our logo, we reached out to ColorJar, and they created a proposal. Although we looked at other New York-based companies, we ultimately landed on ColorJar because they understood us much more quickly than our other options, so it felt like a natural fit. 

How much have you invested with them?

We spent around $125,000. 

What is the status of this engagement?

We worked with them from April–November 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

ColorJar’s work has given our internal team more clarity about the direction of our company because we have a united cause that we didn’t have before. We’ve also been able to hire people specifically because we articulated our branding more clearly; teammates jumped from our competitors to us after an event to kick off the new branding. Currently, we’re amid a product launch and building brand awareness campaigns around that. 

The ColorJar team had a really comprehensive process that was fun for us. The workshop they held was one of the year’s highlights for us because we got so much out of those conversations. I loved that ColorJar brought specific metrics and goals to every conversation, keeping us focused and on track. 

Additionally, their designer was amazing because she was really open to collaborating with us in the later stages of the project to ensure the colors and the brand book were exactly what we needed. They even provided us with the stock images they’d purchased for us to use those elements. 

How did ColorJar perform from a project management standpoint?

Project management was a really easy process, and we stayed on track. Our project manager from ColorJar clarified what needed to happen next, who needed to be involved, and the timeline each step would take, especially the interview schedules. I was the project manager from our end and made the process very fluid, which made communicating with ColorJar’s project manager easy. 

We communicated clearly on a weekly basis, and as a result, we hit our deadline. As for tools, we mostly used Zoom and emails. I could also text David or the project manager whenever I needed to, and they were really responsive. We used ClickUp for project management on our end, though I’m unsure which tool they used on their end. 

They extended the budget because we added things and changed things around. Initially, we thought we’d be at the lower end of their quote range, but we ended up in the middle, which was understandable. 

What did you find most impressive about them?

Going through ColorJar’s process was really rewarding for us. Initially, they weren’t my first choice because I wanted to go with a more prominent company. However, seeing how they handled the interaction and relationships they built within the team, I knew I could trust them with our vision and brand. Now, they would be my first call. 

The team didn’t judge the haphazard articulation of our process. Instead, they tried to synthesize and understand us, which was a challenge because, as a unique company, it’s difficult to articulate the value add that we bring. They got us on a level I couldn’t have anticipated if I had asked for it. ColorJar’s understanding of us made the engagement easier because we didn’t have to try to make sense of the chaos. 

Are there any areas they could improve?

They could have done better articulating around timelines and expectations. As ColorJar moved around, it was difficult for me to pinpoint that aspect when stakeholders asked questions. Although that’s the nature of the creative process, they could have communicated more clearly around deadlines. However, they did a fine job, and we got what we needed. 

Do you have any advice for potential customers?

Go into the experience without a bias or preconceived notion of what you want. Instead, let ColorJar guide you through the process. For us, it was more rewarding to let go and trust the team to guide us in the right direction. 

They created work and thought about elements of our brand strategy in ways we didn’t, which triggered more conversations that helped us get closer to where we wanted to go. I suggest not formulating what you want before you contact ColorJar, and diving into their process instead. They have a lengthy rubric they go through that allows you to rate your preferences over time. 

BACKGROUND

Introduce your business and what you do there.

I’m the president of Swish House, a basketball fitness company. We do basketball workouts, high-quality pick-up games, and basketball-focused events and activations for adults. Our core product is basketball fitness classes, which are led by a certified coach and last 60 minutes, where members burn up to 1,000 calories.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ColorJar?

When we started our company, we had a different name, a website, an app, and a logo. We hired ColorJar to do a rebrand and come up with a new name. Our goal was to focus on the basketball fitness class and capture what we do as a company.

SOLUTION

What was the scope of their involvement?

ColorJar has done a complete rebrand for us. Initially, we had meetings with them to pick the project's direction, and they ran various creative approaches by us before starting. Our mission is to make people healthier and happier through basketball, and we wanted a brand we could build a community around. The brand needed to cater to the existing basketball community and be inclusive of everyone who loves the game. 

Based on those requirements, the team has created our new name, logo, color scheme, and brand book. They've designed a lot of our digital marketing ads and many of our Instagram posts. ColorJar has also designed and developed our website using Squarespace. Recently, they've refreshed the site's design. 

Our website's home page has a booking feature where members can book a class directly; ColorJar integrated Mindbody as a booking, scheduling, and staffing software. The site has a widget that enables users to see the schedule, which we update on the backend. The team has also built location, coaches, team, and story pages. 

What is the team composition?

We work directly with David (Founder) and Sripriya (Lead Designer). 

How did you come to work with ColorJar?

We found them through a referral. Initially, we met with a few agencies and chose ColorJar because we got a good feeling from David. He had a basketball background and got what we were trying to achieve and our business concept right away. Moreover, he had a creative spirit that we liked. 

How much have you invested with them?

We've spent more than $10,000. 

What is the status of this engagement?

We started working with them in Q1 2017. We've worked with them continuously and on a project basis, and our latest project was the site refresh from September–November 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

With the rebrand, our monthly active member count went up 10 times over the following six months, which was remarkable. Since that initial boost, we’ve continued positive momentum. Since we’ve just finished the latest site refresh, I don’t have any measurable outcomes yet. However, I’m confident we’ll also see a significant result from that project. 

ColorJar has been a really trusted partner since the beginning, and they’ve nailed our branding. Moreover, they’ve been great to work with. We’ll continue to use them and want to get them more involved as we grow. 

How did ColorJar perform from a project management standpoint?

They’re on time and budget, which is one of their calling cards. The team stays 100% on budget even when we change the scope slightly, so our change requests don’t result in upcharges. 

ColorJar is super responsive. Although we’re not an easy client, they’ve handled every request promptly, well, and with attention to detail. We primarily communicate through phone calls, email, and Zoom meetings. 

What did you find most impressive about them?

I’m impressed with ColorJar’s quality of work and customer service. They’re hands-on; David is involved, Sripriya is great, and they both pay attention to detail and provide customized service. Moreover, the ColorJar team is attuned to our needs and digs into them. Overall, they provide exceptional service. 

Their creative spirit also stands out, which is what we pay for. They have the expertise and an eye for design and branding. ColorJar knows what looks good and how to design with the essence of our brand, which is what sets them apart. Other providers don’t accomplish that as well as ColorJar – they’re on another level. 

Are there any areas they could improve?

There’s nothing I would point to as a negative aspect or something they need to improve. We’re totally satisfied with their service and thrilled with the outcome. 

Do you have any advice for potential customers?

Make sure you lay out the project and give them creative liberty. Have an open mind because the real value that ColorJar delivers is their expertise, so give them what freedom you can, and you’ll be satisfied with the outcome.

BACKGROUND

Introduce your business and what you do there.

Keeper Security is a cybersecurity platform provider that helps protect consumers and businesses from password-related data breaches and cyber threats. I am the chief marketing officer, and I’ve been in this position since October 2018.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ColorJar?

Keeper started as a consumer app about ten or twelve years ago, and the company’s brand—it’s visual identity, in particular—hadn't evolved over the past decade. Also, the brand hadn’t kept pace with the evolution of the business.

The company expanded from being a consumer password manager app to a more comprehensive cybersecurity platform for both consumers and businesses. We felt that the brand, specifically the visual identity, needed to be updated to become more reflective of the shift that we’d experienced and the value that we currently create and deliver. We also wanted our branding to fit more precisely with the segments and markets that we now serve.

SOLUTION

What was the scope of their involvement?

Following a standard immersion process, we had a brand download and a briefing workshop. ColorJar undertook high-level competitive research and analysis before moving into the concept creation phase. The team provided a few creative territories and several executions of logos.

We narrowed down a list of logos that ColorJar developed until we had a few options, and we eventually picked a final logo. For the new logo, the team created new icons as well as typography for our wordmark. They also took a new tagline that we developed in-house and incorporated it into their work.

From there, we went into color exploration and ultimately decided that we wanted to keep our primary palette. We also chose to become more sophisticated with our new brand in terms of secondary and tertiary palettes. We selected those palettes, and ColorJar implemented them in their designs.

After we settled on the logo and the color palettes, ColorJar built out a brand architecture system to help us with product naming. The team also created a visual identity system for us.

They took the new logo that they developed and animated it to meet some of our specific iconography needs. In addition to the initial logo design, ColorJar designed browser extensions, product iconography, and app iconography.

What is the team composition?

We primarily interfaced with two people, David (Founder & CEO, ColorJar) and Michael (Account Manager, ColorJar). We were originally introduced to a graphic designer from ColorJar who was going to take the lead on a piece of the work, but she experienced some health issues during the project. I'm not sure whether she was still working on it when we finished.

How did you come to work with ColorJar?

I had a couple of agencies that were already top of mind, and ColorJar was one of them, so I included them in our initial outreach and dialogue process. I believe that I found them through Clutch, along with a couple of other firms. I enjoyed my initial conversation with ColorJar.

Eventually, the process became a competition between ColorJar and two other Chicago-based agencies. We brought them in for a capabilities presentation, and they were a perfect fit in terms of personality and culture.

I liked their approach and appreciated their sense of urgency. Also, their budget was acceptable, and I had seen other examples of their work, so we decided to move forward with them as our partner.

What is the status of this engagement?

There were two principal phases of the engagement. The logo design project began in March 2019 and ran through the first week of April 2019. We took a week or two off before the second phase of the project, which lasted for about 8–10 weeks. We officially wrapped up the project last week.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The logo itself—the new icon, the new typography around the wordmark, the new visual identity—has been very well received internally and externally by key stakeholders, including both business and consumer clients around the world. We've received favorable comments directly through social media.

Of course, with this kind of project, it’s normal to have some folks who don't like change. That being said, about 90%–95% of all feedback from external stakeholders has been positive. We're very happy with the work and very comfortable with the outcomes of the partnership.

How did ColorJar perform from a project management standpoint?

The original timeline for the initial project was four weeks, and they were right within the four-to-five-week timeframe. They delivered the initial project on budget, and from there, we moved into a phase two project with them.

As I said before, the graphic designer who was initially attached to our project had some health issues. It's unfortunate when things like that happen, and I commend ColorJar for not letting that influence their performance. There were no excuses or delays, and whatever transfer occurred was seamless from my perspective. Whatever it was that they needed to do, they made it happen.

Michael, our primary account manager, was very responsive. I get the sense that ColorJar is a relatively small agency which enables them to provide a high level of personal touch in terms of communication and account management.

During the work-heavy parts of the project, it wasn’t uncommon for us to communicate via email multiple times a day. We contacted ColorJar via phone and email as issues and questions arose. We're less than one mile apart in Chicago, so we had in-person meetings at our office every couple of weeks and ad hoc meetings as needed.

What did you find most impressive about them?

They significantly expedited the discovery phase due to some constraints on our end. ColorJar was one of the few agencies that were willing to work with our timeline, and I appreciate how they were flexible and accommodating before even starting on the deliverables.

I was also impressed by their creativity, energy, and openness. It’s clear that their team is passionate about their work, and, by extension, the success of their clients.

Are there any areas they could improve?

There were a couple of times over the course of the engagement where it seemed as if ColorJar might have been under understaffed. The team seemed to be lacking a bit in terms of the resources that they had allocated to various projects.

Those were minor concerns, though. I can only think of a few situations when a task took a day or two longer than expected, and that never impacted the project in a significant way.

Even with these minor concerns, what you get from ColorJar in terms of the highly personalized attention and focus makes it worthwhile. For example, David, who’s the CEO of the company, was on-site for every single meeting with us. We really appreciated that.

BACKGROUND

Introduce your business and what you do there.

I’m the chief external affairs and strategy officer at Navy Pier, which has been an iconic part of Chicago since 1916. It served as a Red Cross volunteer training facility during World War I, a naval training facility during World War II, and the first home of the University of Illinois at Chicago. Navy Pier was established as a nonprofit in 2011 to maintain and redevelop one of the most important civic landmarks in the US. As part of our nonprofit work, we offer free arts and cultural programming to all nine million annual guests.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ColorJar?

The pier has undergone significant physical and programmatic changes over the last five years, and our identity and logo haven’t kept up with these changes. We hired ColorJar to develop a new graphic identity for Navy Pier. We knew it would be challenging to come up with a completely new identity that would be accepted by our board, business partners, and visitors.

SOLUTION

What was the scope of their involvement?

Another firm had developed our new brand platform, and ColorJar digested their work and incorporated it into identities that they created. They did focus group testing and also presented a selection of identities to our board and around 80 key business partners on the pier.

ColorJar designed our logo and determined our brand colors. They took inspiration from colors they found on the pier, which became the color palette that is now on our website and in our print materials.

What is the team composition?

We work with four individuals, including a project manager.

How did you come to work with ColorJar?

We interviewed several firms. We ultimately chose to work with ColorJar because they were enthusiastic about the pier. They incorporated into their work a key phrase of our brand platform, which is “where fun lives large,” and accepted the challenge of a short turnaround. The Navy Piers team was impressed by how much they brought to our first meeting. Their presentation was thoughtful and robust and included research they’d done ahead of time.

How much have you invested with them?

We’ve spent $60,000–$70,000.

What is the status of this engagement?

Our work together began in November 2018, and it is very much ongoing as our brand evolves.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

ColorJar delivered a whole new graphic identity that all of our stakeholders like, which is quite remarkable. We constantly receive feedback from people that they love our logo and color scheme, which we’d never heard before.  

How did ColorJar perform from a project management standpoint?

They’ve been terrific. It’s rare for me to give such a high recommendation, but ColorJar has been incredibly thoughtful in their approach and the questions they’ve asked. Their processes are streamlined and sensible, and they meet all deadlines.

What did you find most impressive about them?

Of the many firms we’ve worked with, ColorJar has the most thoughtful, practical, and research-grounded approach. They’ve clearly done their homework at every phase of the project. The team is continually evolving and adapting. They’re passionate and enthusiastic, and they take great pride in their work. This wasn’t just another job in the pipeline, and that came through in everything they did. The various constituencies that ColorJar gave presentations to commented on their passion and dedication.

We’ve also been amazed by how quickly they’ve worked. The engagement began in mid-November, and by February, they had a process in place that we agreed on.

Are there any areas they could improve?

No, I really don’t think there are.

Any advice for potential customers?

Trust their instincts and their process and engage in discussion. That will yield a great result.

BACKGROUND

Introduce your business and what you do there.

I am the co-CEO and managing director of the food and agriculture fund for Sandbox Industries. We were initially an incubation company, but transitioned into the venture management space.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ColorJar?

We wanted to refresh our company’s brand to reflect our new direction and evolving service portfolio.

SOLUTION

What was the scope of their involvement?

Initially, ColorJar guided us through a painstaking discussion stage to help conceptualize the future of Sandbox and our desired vision. Once we agreed on a brand strategy, the team fully designed and developed our website, and created promotional materials, company guidelines, and a statement book to share with potential clients.

What is the team composition?

I worked mainly with one representative, but there were a few other people involved.

How did you come to work with ColorJar?

I was familiar with their past work and favorable reputation within Chicago’s tech community. They had previously partnered with many companies that I respected and we decided to reach out for an interview. We ultimately chose ColorJar because they were a smaller corporation and could provide more attention from senior-level employees.

How much have you invested with them?

We spent between $100,000­–$250,000 on the rebrand.

What is the status of this engagement?

We worked together from December 2013–June 2014.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We received several positive responses to the rebrand from members of the investment community. Additionally, our employees were very receptive to the new brand and company values.

How did ColorJar perform from a project management standpoint?

I have no complaints in regards to ColorJar’s project management. The only hold-ups in the project resulted from our own inability to make decisions. Their team kept us on track as best they could. Their flexibility allowed for effective collaboration throughout the engagement.

What did you find most impressive about them?

They are extremely knowledgeable in their field and fully embraced each task. I was very happy with the level attention we received from their senior employees. We felt that their team was invested in our company’s success.

Are there any areas they could improve?

Their service was great, given the fact that we were a challenging client.

BACKGROUND

Introduce your business and what you do there.

I’m the president and CEO of a company that manufactures aerospace and defense components, primarily for original equipment manufacturers (OEMs) and prime aircraft makers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ColorJar?

We had purchased the business from a family that had owned it for 47 years, and the look and feel of the brand needed to be overhauled. This included a new logo, website, color scheme, and positioning. We wanted our employees to feel like they were a part of something that’s new and fresh. We also wanted to make clear to our customers that we’re investing in the business to create a better experience for them.

SOLUTION

What was the scope of their involvement?

We initially had several phone calls with the ColorJar team, and they joined us onsite for a couple of days. We walked them through everything from what our company does to what our strengths and weaknesses are in terms of our capabilities. They used all the information we provided to position the company effectively and create a new logo as well. Final deliverables included the logo, an updated website, key messaging and language, and a brand guidebook with various templates for presentations and marketing materials.

What is the team composition?

I primarily worked with the CEO and a few other executives, and occasionally other members of the team would be involved in conversations about specific aspects of the brand.

How did you come to work with ColorJar?

I was introduced to David several years ago but didn’t end up working with him then. For this project, we had interviewed a few local companies. ColorJar was extremely professional, and their portfolio showed a much higher standard of quality than their competitors. This combined with low pricing made them an easy choice for the project.

How much have you invested with them?

We spent about $75,000.

What is the status of this engagement?

We started working with them in April 2017, and they sent the final deliverables in August 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve received a lot of positive internal feedback from employees that have been here for many years. They’ve really appreciated the work we’ve done with ColorJar.

How did ColorJar perform from a project management standpoint?

I didn’t have any complaints. We used Basecamp to track progress and share documents, and the whole process was well coordinated by our project manager.

What did you find most impressive about them?

The CEO is very impressive. The way he communicates and processes information made him stand out during the interview process.

Are there any areas they could improve?

Any delays were usually on our end. They were great to work with, and there isn’t anything we would’ve wanted done differently.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO for a food service company in Chicago. We provide specialty food services to various cultural institutions in the city, as well as private events such as weddings.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ColorJar?

While we’d previously handled our marketing in-house, we decided to outsource some of the marketing responsibilities.

SOLUTION

What was the scope of their involvement?

ColorJar is putting together a comprehensive marketing program. We’ve reviewed all of our marketing materials with them. They’re in the process now of working on everything from brand strategy to brand guidelines.

What is the team composition?

We work with two members of their team.

How did you come to work with ColorJar?

We reached out to some of our contacts in the community for assistance. We researched 10 companies and we narrowed the list down to three finalists. We ended up choosing ColorJar because we felt they were the best fit. They have a similar philosophy and culture to ours so we’re comfortable with them. We also really liked their competencies and their approach to business. We felt we could work well together.

How much have you invested with them?

We’ve spent between $100,000–$250,000.

What is the status of this engagement?

We began working together in August 2017 and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We've gotten very robust, positive feedback from various parts of the business. Everyone is pleased with the work they are doing and the products that they’re producing for us.

How did ColorJar perform from a project management standpoint?

They’re very organized, very detailed, and very effective. We have weekly meetings where we involve different members of our teams.

What did you find most impressive about them?

When we first thought about outsourcing our marketing, we were apprehensive about the level of ownership and engagement. ColorJar is very committed and engaged. They truly act like an extension of our business.

Are there any areas they could improve?

No, I haven’t gotten any negative feedback about their work. It takes a while to develop synergies with any new relationship, but it didn't take long with them because they're so committed to us. I really don't have any criticism or concern.