CreativeWeb

BACKGROUND

Please describe your company and position.

I am the Sr Marketing & Communications of a real estate company 

Describe what your company does in a single sentence.

I work in the corporate real estate and workplace services division of a leading UK facilities management company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CreativeWeb to accomplish?

• Build campaign landing pages to support paid advertising and lead generation.
• Improve digital visibility and conversion rates through SEO and ad strategy.
• Provide clear reporting and analytics to track marketing performance.

SOLUTION

How did you find CreativeWeb?

Referral

Why did you select CreativeWeb over others?

• Close to my geographic location
• Referred to me

How many teammates from CreativeWeb were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They set up a series of campaign landing pages for us, making sure they followed our brand guidelines and were built to convert. Alongside that, they supported our paid search campaigns, advised on SEO, and provided reporting so we could track results more easily.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The landing pages converted much better than what we had before, our paid campaigns started bringing in more qualified leads, and the reporting gave us a clearer view of performance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They kept everything on track, delivered when they said they would, and were quick to respond whenever we needed changes or support

What was your primary form of communication with CreativeWeb?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed by how well CreativeWeb worked together as a team. It never felt like we were dealing with just one specialist. If something came up, they always had the right person ready to step in, which made the whole project run smoothly

Are there any areas for improvement or something CreativeWeb could have done differently?

Nothing major stands out, although a little more upfront detail on timelines would have been helpful at the start.

BACKGROUND

Please describe your company and position.

I am the Digital Communications Manager of a construction company 

Describe what your company does in a single sentence.

We deliver complex civil engineering and infrastructure projects across the UK, with a focus on transport, energy, and urban development.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CreativeWeb to accomplish?

• Design and build a new website for our infrastructure solutions division.
• Present our major projects in a clear, visually engaging way for prospective clients and partners.
• Create a platform we can update in-house to keep our content fresh and relevant.

SOLUTION

How did you find CreativeWeb?

linkedin

Why did you select CreativeWeb over others?

Referred to me

How many teammates from CreativeWeb were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They handled the whole thing from the early layout ideas through to putting the site together. It’s been built to work well on any device, has dedicated pages for our main projects, and includes a simple system so we can keep it updated ourselves.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since the launch, we’ve had more people contacting us directly through the site and positive comments from partners who’ve said it’s much clearer and more engaging than the old version.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They worked to the schedule we’d set, kept us in the loop with regular updates, and were quick to act when we had feedback or last-minute changes.

What was your primary form of communication with CreativeWeb?

Virtual Meeting

What did you find most impressive or unique about this company?

They've taken a fairly technical subject and made it easy for everyone to understand without losing the detail that matters to our industry.

Are there any areas for improvement or something CreativeWeb could have done differently?

No issues from our side

BACKGROUND

Please describe your company and position.

I am the Marketing Executive of a telecommunications company

Describe what your company does in a single sentence.

We provide advanced telecommunications and infrastructure solutions that help businesses deliver reliable, high-performance connectivity at scale.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CreativeWeb to accomplish?

• Create a modern, professional website to support the launch of our new telecoms brand.
• Clearly communicate our services and value proposition to enterprise and large-venue clients.
• Build a scalable platform we can update and expand as the sub-brand grows.

SOLUTION

How did you find CreativeWeb?

Online Search

Why did you select CreativeWeb over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit

How many teammates from CreativeWeb were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Creative Web created a new website for our telecoms sub-brand, from the initial layouts through to building the site. They produced a responsive design that works well on all devices, clear pages explaining our services, and a simple content system so we can update it ourselves.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Internally, all the work completed so far has been very well received, with the team pleased with both the design and how the site functions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They kept things organized, met the agreed timelines, and were quick to respond whenever we needed anything.

What was your primary form of communication with CreativeWeb?

Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to quickly understand what we wanted and turn it into a design that felt right for our brand stood out the most.

Are there any areas for improvement or something CreativeWeb could have done differently?

So far, everything has gone smoothly and there’s nothing we’d suggest changing at this stage.

BACKGROUND

Introduce your business and what you do there.

I'm the business development manager at Peter East Associates. We provide internationally recognized dangerous goods training and consultancy services. We offer in-person, online, and on-site courses to ensure the safe and compliant transport of hazardous materials by air, road, sea, or rail.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CreativeWeb?

We needed help building a new website and creating some new brand colors to give the look and feel of our brand a refresh.

SOLUTION

What was the scope of work?

CreativeWeb designed, built, and launched a brand-new website with a news page, live reviews, and integrated course booking functionality. The course booking features allow our customers to log in and book a place on a course. 

What is the team composition?

We worked with four teammates from CreativeWeb, but one was the key project manager.

How did you come to work with CreativeWeb?

We found CreativeWeb through an online search. We chose them over other options because of the quality of their designs. We liked the other websites they had worked on and felt that the team was a good fit for our project. Their proposal was straightforward, and the team knew their stuff.

What is the status of this engagement?

We worked together from July–December 2024 and they continue to provide support to our site.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

CreativeWeb delivered an SEO-optimized, well-designed website with a great UX and we've seen an uptick in bookings and Google rankings.

How did CreativeWeb perform from a project management standpoint?

CreativeWeb's project management was good, and they delivered on time. We primarily communicated via email and phone.

What did you find most impressive about them?

CreativeWeb's speed of response when it really matters was impressive. Just this week our website went down due to a server error, and before we even noticed, they were working on getting it fixed. It was back up and running in two minutes.

Are there any areas they could improve?

Greater clarity on the SEO elements of the project.

BACKGROUND

Please describe your company and position.

 I am the Head of Product Marketing of a financial services company 

Describe what your company does in a single sentence.

We provide flexible, interest-free credit solutions that let consumers split payments over time while shopping online or in-store.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Creative Brand Design to accomplish?

• Create high-converting landing pages and microsites to support a national digital marketing campaign
• Improve lead generation and customer sign-up rates from paid media and organic traffic
• Ensure the pages aligned with our brand while meeting fast turnaround times for campaign launch

SOLUTION

How did you find Creative Brand Design?

Clutch Site

Why did you select Creative Brand Design over others?

• High ratings
• Close to my geographic location

How many teammates from Creative Brand Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed a series of targeted landing pages and microsites built to support different audience segments. The project covered design, development, on-page SEO, and integration with our tracking and lead capture tools.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw a clear uplift in conversion rates across key landing pages, with a strong increase in lead sign-ups during the campaign period. Engagement metrics like time on page and click-through rates also improved compared to previous campaigns.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team were responsive and easy to work with, keeping things on track despite tight deadlines. They delivered everything on time and were quick to turn around feedback and last-minute changes when needed.

What was your primary form of communication with Creative Brand Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They really understood the balance between creative design and performance-driven marketing. The turnaround time was fast, and they are proactive in suggesting ways to improve conversion and UX.

Are there any areas for improvement or something Creative Brand Design could have done differently?

Overall, the project ran smoothly. If anything, a bit more upfront clarity on timelines for each stage would have helped with our internal planning, but they were flexible when we needed to adjust things.

BACKGROUND

Please describe your company and position.

I am the Account Manager of a business services company.

Describe what your company does in a single sentence.

We create brand experiences and campaigns that help connect people with some of the world’s biggest brands.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Creative Brand Design to accomplish?

• Bring our brand experience work to life online with strong visuals and motion
• Build something that felt more interactive and engaging than a typical agency website
• Create a site we’d be proud to share with clients and use in new business pitches

SOLUTION

How did you find Creative Brand Design?

Online Search

Why did you select Creative Brand Design over others?

• Close to my geographic location
• Great culture fit

How many teammates from Creative Brand Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Creative Brand Design handled the full site design and build – all completely custom. The focus was on making it feel interactive and visually strong, with smooth UX and nice use of animation to showcase our work. They built it on WordPress so we can easily update things our end without needing to bug a developer every time.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The feedback’s been really positive – both from clients and internally. The site feels like a big step up from where we were. It’s something we’re proud to share in pitches now, and we’ve had a noticeable lift in engagement on the site since launch.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team is really easy to work with. Kept things moving, always quick to respond, and weren’t afraid to push back when needed to get the best result. Timelines were clear and they hit the key milestones without any drama

What was your primary form of communication with Creative Brand Design?

Virtual Meeting

What did you find most impressive or unique about this company?

They just got it. Visually, creatively, and in how they communicated. Felt more like working with an extension of our team rather than an external agency. Also loved that they weren’t afraid to suggest better ways of doing things.

Are there any areas for improvement or something Creative Brand Design could have done differently?

Honestly, not much. Maybe a few more upfront examples of animation ideas early on would’ve helped speed up some decisions, but overall they nailed it.

BACKGROUND

Please describe your company and position.

 I am the Marketing Manager of a transportation company 

Describe what your company does in a single sentence.

We provide private jet charter services for individuals and businesses, offering tailored flight solutions with a focus on flexibility, comfort, and exceptional service.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Creative Brand Design to accomplish?

• Deliver a website that reflects a premium, high-end feel and appeals to both private and corporate clients.
• Increase online enquiries and lead generation for private jet charters through improved user experience and clearer calls to action.

SOLUTION

How did you find Creative Brand Design?

Clutch Site

Why did you select Creative Brand Design over others?

• High ratings
• Close to my geographic location

How many teammates from Creative Brand Design were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We need a full redesign and build of the website. It needs to look more high-end and be easier for people to navigate and enquire. Key deliverables would be design concepts, development, CMS setup so we can edit content ourselves, and making sure it works well on mobile and desktop. Would also need SEO basics covered and tracking set up.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increase in online enquiries and charter requests, better engagement across key pages (like service and enquiry pages), improved site speed and mobile usability, and positive internal feedback from the team.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Really responsive and easy to work with. Clear on timelines and kept things moving. They took on feedback quickly and were proactive in suggesting solutions when needed.

What was your primary form of communication with Creative Brand Design?

Email or Messaging App

What did you find most impressive or unique about this company?

They had experience working on other high-end and specialist industry websites, and really understood how to position a service like private aviation online. The team got the balance right between making the site visually impressive and keeping the user journey clear and conversion-focused.

Are there any areas for improvement or something Creative Brand Design could have done differently?

Overall really happy with the process and outcome. If anything, maybe a bit more upfront guidance on content length and layout would’ve helped speed things up on our side, but that’s a minor point.

BACKGROUND

Please describe your company and position.

 I am the Digital Marketing Manager of a nonprofit company 

Describe what your company does in a single sentence.

We’re the national charity working to end homelessness in the UK through direct support, campaigning, and evidence-based solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Creative Brand Design to accomplish?

• Create a distinct sub-brand for our new campaign
• Design and build a campaign-focused microsite
• Improve supporter engagement and email sign-ups
• Develop visual assets for use across digital channels

SOLUTION

How did you find Creative Brand Design?

Referral

Why did you select Creative Brand Design over others?

• Referred to me
• Company values aligned

How many teammates from Creative Brand Design were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Creative Brand Design helped us deliver a new digital presence for one of our national marketing initiatives. They worked with us to develop a distinct sub-brand, design and build a dedicated microsite, and produce supporting digital assets for email, social, and supporter engagement. The project included branding workshops, UX-focused design, mobile-first development in WordPress, and integration with our email and analytics platforms. Key deliverables included a responsive website, visual identity assets, and setup for tracking, accessibility, and SEO.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We’ve seen a strong level of supporter sign-ups so far, with solid engagement across the site. A good number of visitors have gone on to take further action, and email performance has improved since launch. Time spent on the site has also increased, which has been a positive sign.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was generally very good. There were a few delays along the way, mostly due to internal sign-off on our side, but they were understanding and kept things moving. Communication was clear throughout, and they were quick to respond when we needed input or adjustments.

What was your primary form of communication with Creative Brand Design?

Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was their ability to take a complex brief and turn it into something clear, engaging, and easy to navigate. They clearly have experience working with charities, which showed in how they approached supporter journeys and campaign messaging. Their attention to both design and functionality really helped bring the project to life.

Are there any areas for improvement or something Creative Brand Design could have done differently?

One small thing would be building in a bit more flexibility around timelines, especially where internal sign-off can slow things down. A bit more room for iteration during the design phase might have helped, but overall they were responsive and easy to work with.

BACKGROUND

Please describe your company and position.

I am the Digital Communication of ProCredit Academy

Describe what your company does in a single sentence.

ProCredit Academy is a specialized training center in Germany that offers in-depth programmes to develop the skills, knowledge, and ethical mindset of ProCredit group employees.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Creative Brand Design to accomplish?

• Create a modern and dynamic website

SOLUTION

How did you find Creative Brand Design?

Online Search

Why did you select Creative Brand Design over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Other

How many teammates from Creative Brand Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Creative Brand Design designed and developed a modern, dynamic website that reflects our vision. Communication was excellent throughout the project, and every request was clearly understood and delivered to our satisfaction. Although we are based in Germany, everything was communicated online in a clear and seamless manner.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our requests were met, and we’ve received very positive feedback from our target audience. Content management is straightforward, and engagement with the website has met our expectations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was professional and well-organized. They delivered all items on time, responded promptly to our needs, and always made sure our input was understood and reflected in the results.

What was your primary form of communication with Creative Brand Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Design and easy communication. 

Are there any areas for improvement or something Creative Brand Design could have done differently?

Overall, we were very satisfied with the collaboration and outcomes. 

BACKGROUND

Please describe your company and position.

I am the Travel Consultant of a travel company

Describe what your company does in a single sentence.

We create tailor-made, once-in-a-lifetime holidays for curious travellers who want more than just the usual brochure experience.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Creative Brand Design to accomplish?

• Launch a new sub-brand with its own distinct identity
• Create a visually impactful website that stands out in the travel market
• Appeal to a more adventurous, experience-driven audience
• Support our move into a new segment of tailor-made travel experiences

SOLUTION

How did you find Creative Brand Design?

Online Search

Why did you select Creative Brand Design over others?

• Close to my geographic location
• Pricing fit our budget
• Company values aligned

How many teammates from Creative Brand Design were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope covered everything from early creative direction right through to the finished website. Creative Brand Design helped us shape a clear visual identity for the new sub-brand, making sure it felt fresh and inspiring but still connected to our core business. They designed the site from scratch, planned out the user journey, and built everything on WordPress so we could manage it ourselves easily. They also laid the foundations for SEO to give us the best possible start. The final result was a bold, visually engaging website that really tells a story – and positions us strongly in this new space we’re moving into.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since launching the new site, we’ve seen a noticeable uptick in enquiries coming specifically through that brand, with users spending more time on the site and engaging more with the content. It’s also given our sales team a much stronger platform to direct clients to – something that reflects the quality of the experiences we’re offering. Internally, it’s helped sharpen our positioning and given us the confidence to push further into this market.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was solid throughout. We always knew where things stood, and they kept the process moving without overcomplicating it. Deadlines were met, and when we needed to tweak something or shift direction slightly, they were quick to respond and easy to work with. It felt like a genuine collaboration rather than a transactional job.

What was your primary form of communication with Creative Brand Design?

In-Person Meeting

What did you find most impressive or unique about this company?

What stood out most was their ability to translate a fairly loose brief into something that looked and felt spot on. They didn’t just build a nice-looking site – they understood the story we were trying to tell and found a way to bring it to life visually. That mix of creativity, technical skill, and clear communication is hard to find.

Are there any areas for improvement or something Creative Brand Design could have done differently?

If I had to pick something, maybe a little more structure around the handover process would’ve been helpful – just a quick walkthrough or video guide for the CMS. That said, they were always on hand to answer questions, so it didn’t hold us back.