Divine tech Sol

BACKGROUND

Please describe your company and your position there.

We provide cab services around the area of Aylesbury. We provide chauffeur based services .

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Hybrid Tech Sol?

Hybrid Tech Sol Developed Php Based Website arcexecutive.co.uk and are providing Seo Services to my Business for the past 1 year and still on going

What were your goals for this project?

To Cater new clients and help develop my business

SOLUTION

How did you select this vendor?

They were providing the services to one of my friend and he was satisfied he recommended them to me

Describe the project and the services they provided in detail.

They designed developed and deployed the website and are providing SEO on site and off site

What was the team composition?

my projects are handled by 2 team .1 handled Php project and the second team managed the SEO Project. The Php team had about 4 people 2 on design and 2 on coding and SEO is done by 3 people 1 on backlinking and 1 on Blog writing

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Well I was able to get new customers and able to expand my business and the website help manage things online

How was project management arranged and how effective was it?

The were effective. Managed everything on time and were able to Meet all deadlines that were given very professional

What did you find most impressive about this company?

They are professionals who take care of clients and there needs and they know how to manage time

Are there any areas for improvement?

they need improvement in communications and bit on documentation . but overall they are good

BACKGROUND

Introduce your business and what you do there.

I’m one of the directors of Brownhills Cars Limited, a cab company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Hybrid Tech Sol?

We needed someone to help us with SEO. I had dealt with another company, but whenever I tried contacting them, I couldn’t get through to him which put me off.

SOLUTION

What was the scope of their involvement?

We had some SEO work done by their team. Their work extends to other fields, too, as they’ve done online marketing for us and have also looked after our database. They’ve been updating our system for our drivers as well as promoting the company name in the market. Our security is worked on by their team, too. 

What is the team composition?

There are a couple of people I deal with at different times but mostly I have one main point of contact.

How did you come to work with Hybrid Tech Sol?

Once I was looking for another team, a friend recommended them to me. I checked their portfolio and it looked good. I decided to try them and have been with them since. 

How much have you invested in them?

We’ve spent between $500–$1,000.

What is the status of this engagement?

Our work started in November 2019, and it is currently ongoing. Whenever I require any other service, I always contact them, and they are pretty helpful.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They fulfilled all the requirements to put us in the market. We have never had any issues. I find them to be very helpful when it comes down to customer service. 

Before the pandemic, we had an increased volume of 20%–25%. Since we started with them, I noticed that the work has increased and has had the most impact, which is exactly what I was looking for. We started seeing the results after 1–2 months, which is what they predicted. As long as they are there, I will probably be a long-term customer. 

How did Hybrid Tech Sol perform from a project management standpoint?

They send me what they have done. They are always chasing me instead of me needing to ask them for things. To improve our services, they’re always asking what else they can do to help. They are honestly pretty spot-on. They’re very polite and whenever I need something they are there.

What did you find most impressive about them?

I am really impressed with their customer service and how helpful they are. Sometimes when working with a company, it’s hard to get in contact with someone after you sign a contract but that’s not the case. With Hybrid Tech Sol, whenever I’ve needed to speak to Fahad (CEO) he has always been there, even at unsociable hours.

They are decent people and I have been with them for a while now and have gotten to know them. The main thing is that whatever they promise, they deliver, which is crucial to me. For example, I gave them a deadline that I needed something by the latest. They got it done several days early, which helped a lot because it was near Christmas, which is a busy time for us. 

Are there any areas they could improve?

As a customer, we are always looking for cheaper prices, but apart from that, I don’t think there is anything at all for them to improve.

Do you have any advice for potential customers?

Whatever you want from them, they will do it for you.