EZOps Cloud Review Insights

Overall Review Rating

4.7

Quality 4.8
Schedule 4.7
Cost 4.7
Willing to Refer 4.7

Top Mentions

Review Highlights

Responsive and Effective Communication

EZOps Cloud was commended for their responsiveness and clear communication across various platforms, including Slack and virtual meetings. Clients appreciated their regular updates and proactive communication style, which facilitated smooth project progress.
Room for Improvement in Technical Leadership

One client noted that the technical leadership from EZOps Cloud was less present than expected, necessitating reliance on their own leadership. However, this issue was addressed once communicated.
Efficient Problem-Solving and Support

Clients appreciated EZOps Cloud's problem-solving capabilities and the support provided during critical issues. Their ability to quickly address and resolve technical challenges was a key strength.
Effective Project Management

EZOps Cloud was recognized for their effective project management skills, using tools like Kanban for transparency and ensuring smooth workflows. Clients valued their ability to manage resources efficiently.
Versatile and Adaptable Team

Clients highlighted the team's versatility and adaptability, noting their ability to handle diverse technical requirements and make constructive suggestions to improve project outcomes.
High Ratings and Positive Reputation

EZOps Cloud's high ratings were a significant factor in attracting clients. Their positive reputation and previous client feedback contributed to their selection as a trusted partner for various projects.

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EZOps Cloud Reviews

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Cloud Consulting & SI DevOps Managed Services
Azure DevOps
Less than $10,000
July - Nov. 2023

1.5

Quality: 4.0

Schedule: 2.0

Cost: 0.5

Willing to Refer: 1.0

"English is not their first language, so communicating with them wasn't easy at times."

Feb 5, 2024

CEO, Software Company

Anonymous

Other industries
Central - USA
1-10 Employees
Online Review
Verified

EZOps Cloud provided cloud consulting services for a software firm. Their work focused on implementing a DevOps environment that was scalable for the client's application.

While the client was satisfied with the quality of EZOps Cloud's work, they were disappointed with how the team managed the project — tasks were not completed on time, and there was poor communication between both sides due to a language barrier. The team also charged too much for their services.
This review includes the vendor’s response.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO of a software company

Describe what your company does in a single sentence.

Security data protection applciation

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EZOps Cloud to accomplish?

Setup Devops enviornment from scratch

SOLUTION

How did you find EZOps Cloud?

Online Search

Why did you select EZOps Cloud over others?

High ratings

How many teammates from EZOps Cloud were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Setup a devops environment that is scalable for our application.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Setup Devops environment
Troubleshoot issues

Describe their project management. Did they deliver items on time? How did they respond to your needs?

At times but not every time. English is not their first language, so communicating with them wasn't easy at times. Everything was always 1hr or more even for small tasks.

What was your primary form of communication with EZOps Cloud?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

The person assigned was skillful on the tech stack.

Are there any areas for improvement or something EZOps Cloud could have done differently?

Language and communication are a challenge.
Overcharging for minor tasks. Everything is one hour and if slightly longer then I noticed they will charge a full day. I starting asking around and quickly realized they were overcharging by hours big time.

Company Responses

The vendor responded on February 14, 2024.

Hi.

We appreciate the review and thank you for the good feedback regarding our resources and the high quality of the work.

Unfortunately there are always some difficulties when client wants only a few hours of support and is not able to commit with a minimum needed to keep at least a part time resource allocated.

We do try our best but eventually we need to allocate someone new that eventually needs to be onboarded and might take more time than expected.

We are always trying to support the best way we can but we understand that budget might a limitation sometimes for companies, especially the pre-funded ones that are still trying to find investment.

Over time we have improved this process and we are now with a fully dedicated team to support those companies and have less impact on this situation.

In any case we do believe that this was a good review and maybe the score is not reflecting exactly what the client is saying.

Finally, we are always trying to improve our communication internally with a qualified teacher teaching our employees the English language in a daily basis.

We have now up to 90% of professionals speaking fluent english.

Thank you.

RATINGS

1.5

"I would not hire them again."

Cloud Consulting & SI
Azure DevOps
Less than $10,000
Sep. - Dec. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They are very responsive and handle last-minute changes very professionally."

Dec 27, 2023

President, Crypto Caviar

John Zanni

Information technology
Miami Beach, Florida
1-10 Employees
Online Review
Verified

An IT services company hired EZOps Cloud for cloud consulting and custom software development. The team created a scalable cloud infrastructure in WordPress and Chatpion for two marketing applications.

EZOps Cloud successfully delivered a set of running applications on time. The team efficiently managed the change control, and when the client needed a small piece of extra work after the contract, they were able to complete it quickly. The team was communicative and efficient via Slack.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the President of Crypto Caviar

Describe what your company does in a single sentence.

Full Service IT management

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EZOps Cloud to accomplish?

Migrate 4 VM with SQL to one
Create a scalable cloud infrastructure for 2 marketing applications

SOLUTION

How did you find EZOps Cloud?

Online Search

Why did you select EZOps Cloud over others?

High ratings
Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost

How many teammates from EZOps Cloud were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Installed and deployed Chatpion, Wordpress multisite Combined four virtual machines into one saving costs

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Delivery of a set of running applications

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered on time. They efficiently managed to change control, and when I needed a small piece of extra work after the contract, they were able to complete it without me waiting too long.

What was your primary form of communication with EZOps Cloud?

Email or Messaging App

What did you find most impressive or unique about this company?

Communicating with them through Slack is very quick and efficient. They are very responsive and handle last-minute changes very professionally.

Are there any areas for improvement or something EZOps Cloud could have done differently?

Some of their handoff documentation could’ve been a little bit less technical. But I asked him to add those non-technical components, and they did so very quickly.

RATINGS

5.0

Custom Software Development
Less than $10,000
Sep. - Oct. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They delivered on time and responded kindly to all of our demands."

Nov 25, 2023

Systems Administrator, Higher Learning Institute

Adrian Carlyle

Education
Winnipeg, Manitoba
5,001-10,000 Employees
Online Review

EZOps Cloud was hired to develop a web app for a higher learning institute. The team provided guidance and support, implemented development tools, and managed the project.

The students were able to submit the project within the allotted timeframe, much to the client's delight. The team was highly responsive from a workflow standpoint, and internal stakeholders were impressed with EZOps Cloud's cost-effective solutions.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the systems administrator of the university.

Describe what your company does in a single sentence.

Institute for Higher Learning

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EZOps Cloud to accomplish?
We needed to develop a software for a research our third year students were conducting.

SOLUTION

How did you find EZOps Cloud?

Referral
Other

Why did you select EZOps Cloud over others?

Pricing fit our budget
Referred to me

How many teammates from EZOps Cloud were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The third year students of the department of Computer science were given a project to develop a web application. Due to the complex nature and short timeline of the project, EzOps were to:

Provide a professional guidance and support as they are more experienced developers.
Use tools that the students are not familiar with or do not have access to develop the web application, and
Deliver the project on schedule.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The students were able to submit the project within the timeframe that was allotted to them and they are more knowledgeable now on software development.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they delivered on time and responded kindly to all of our demands.

What was your primary form of communication with EZOps Cloud?

Virtual Meeting

What did you find most impressive or unique about this company?

Though EzOps had to compromise because the students budget were a little low compared to EzOps quote for the project, they never once gave us grief for it or underperformed.

Are there any areas for improvement or something EZOps Cloud could have done differently?

I'm glad to have consulted them and worked with them.

RATINGS

5.0

Cloud Consulting & SI Custom Software Development IT Staff Augmentation Other IT Consulting and SI
Amazon Application Development Framework AWS Development AWS DevOps AWS Cloud Consulting & Implementation Laravel VueJS HTML5 JavaScript PHP
$200,000 to $999,999
Jan. 2019 - Ongoing

4.5

Quality: 5.0

Schedule: 4.5

Cost: 5.0

Willing to Refer: 5.0

''Team is very responsive.''

Sep 15, 2023

Co-Founder & Lead Developer, Sein Analytics

Samuel Belu-John

Other industries
Brooklyn, New York
1-10 Employees
Online Review
Verified

A software company has hired EZOps Cloud for AWS DevOps. The team provides front- and backend CI/DI implementation, application development, and maintenance.

Thanks to EZOps Cloud’s efforts, three successful SOC 2 examinations have been achieved. The team is responsive to the changing environment and meets weekly or daily to discuss project needs. Moreover, they have delivered everything on time.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Co-Founder and Lead Developer of Sein Analytics

Describe what your company does in a single sentence.

Sein Analytics was founded with the goal of bringing technology and transparency to the secondary consumer debt market. Sein Analytics is a self-funded startup with 3-plus years of successful SOC 2 audits.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EZOps Cloud to accomplish?

DevOps Automation
Decouple front-end and back-end
CI/DI implementation

SOLUTION

How did you find EZOps Cloud?

Upwork

Why did you select EZOps Cloud over others?

High ratings
Great culture fit
Good value for cost

How many teammates from EZOps Cloud were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

EZOps has been providing Sein Analytics with AWS DevOps since 2019. Since then we've expanded our relationship with the company to include application development and maintenance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Three successful SOC 2 examinations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Team is very responsive to changing environment. We meet weekly or daily depending on project needs.

What was your primary form of communication with EZOps Cloud?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Deliverables.

Are there any areas for improvement or something EZOps Cloud could have done differently?

Improve customer touch points.

RATINGS

4.5

Cloud Consulting & SI Other IT Consulting and SI
Confidential
Mar. 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

''Excellent project management skills.''

Sep 13, 2023

SVP Product, XipLink Inc

Jaco Botha

Telecommunications
Montreal, Quebec
11-50 Employees
Online Review
Verified

A SaaS company has hired EZOps Cloud for cloud and IT services. They're helping the client set up DevOps and GitOps apps, including Rancher, GitLab, Kubernetes, and AWS servers.

EZOps Cloud delivers a punctual and consistent quality performance. EZOps Cloud leads an excellent process through an assigned project manager with communication via virtual meetings. The client also praises the team's responsiveness to feedback and attentiveness.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the SVP Product of XipLink Inc

Describe what your company does in a single sentence.

XipLink Inc is a Montreal Quebec based company that provides software to improve wireless data transmission over multi-orbit satellite and other networks.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EZOps Cloud to accomplish?

Build out a worldwide hybrid service network with Points of Presence in several locations.

SOLUTION

How did you find EZOps Cloud?

Online Search

Why did you select EZOps Cloud over others?

High ratings
Pricing fit our budget
Good value for cost
Company values aligned

How many teammates from EZOps Cloud were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Setting up of various DevOps and GitOps applications like Rancher, GitLab, Kubernetes clusters in AWS and on dedicated hosting servers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Quick response times and consistent performance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent project management skills. They assigned a project manager even though the EZOPS teams was a small part of the overall team.

What was your primary form of communication with EZOps Cloud?

Virtual Meeting

What did you find most impressive or unique about this company?

Good feedback, and attentiveness to us as a relatively small customer.

Are there any areas for improvement or something EZOps Cloud could have done differently?

Not that much really, although English language skills would sometimes be a bit of a hurdle.

RATINGS

5.0

AI Development Custom Software Development Generative AI IT Strategy Consulting
Confidential
Dec. 2022 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They take ownership and make good suggestions to improve the end product."

Aug 9, 2023

CEO, Product Photo AI Company

Chris Morris

Other industries
Smyrna, Delaware
1-10 Employees
Online Review
Verified

EZOps Cloud provides custom software development services for a product photo AI company. The team handles all the backend development of the client's app, including building a private API.

Thanks to EZOps Cloud's efforts, the client has been chosen by a prestigious accelerator. The team has executed a smooth workflow through timeliness and effective communication. Moreover, they've adhered to the deadlines and stood out for their versatility and responsiveness.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO of the company

Describe what your company does in a single sentence.

Product Photo A.I. for E-commerce.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EZOps Cloud to accomplish?

Backend development
Private API development

SOLUTION

How did you find EZOps Cloud?

Online Search
Other

Why did you select EZOps Cloud over others?

High ratings
Pricing fit our budget

How many teammates from EZOps Cloud were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The handle all of the backend development of my app.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They were able to help me get picked for a prestigious accelerator.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their communication and adherence to deadlines is truly impressive.

What was your primary form of communication with EZOps Cloud?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their versatility and communication skills. They take ownership and make good suggestions to improve the end product.

Are there any areas for improvement or something EZOps Cloud could have done differently?

I wish I could work with a particular dev for more than just 20 hours per week.

RATINGS

5.0

Showing 11-16 of 16 Reviews

Our Story

EZOps Cloud was founded in 2016 with a simple belief: companies should not have to choose between senior cloud expertise, operational accountability, and cost efficiency. We built a team that works as an extension of our clients, taking ownership beyond deployment. Guided by transparency, technical excellence, continuous improvement, and responsible innovation, we help organizations operate secure, reliable cloud platforms and grow with confidence.

Meet the Team

Thiago Maior is the Founder & CEO of EZOps Cloud with 20+ years of IT experience. He leads cloud and DevOps initiatives for 500+ companies worldwide and is the creator of ACE Dev, an agentic AI cloud engineer enhancing modern cloud operations.

What Sets Us Apart

Trusted, secure, and vendor-ready

US-based, fully insured, SOC 2 and HIPAA compliant, and an AWS Partner. We are ready for enterprise vendor reviews and built to support regulated, security-conscious, and business-critical cloud environments.

We own what we build

Many firms implement and hand off. We stay accountable beyond deployment, operating and improving cloud environments as they scale through 24/7 monitoring, incident response, optimization, and ongoing senior engineering support.

AI-enhanced, Human-accountable

Our engineers use secure AI-assisted workflows and ACE Dev to accelerate delivery, automate repetitive operations, support incident response, and surface optimization opportunities, while experienced engineers retain control, approvals, and accountability.

Quick Facts

10 years in business

Tools and Technology

AWS

Microsoft Azure

Google Cloud Platform

Kubernetes

Jenkins

Docker

Ansible

Azure DevOps

GitHub

GitLab

Verified means Clutch independently confirmed EZOps Cloud is a legally registered business,
financially sound (Creditsafe: Low Risk), and backed by 14 verified client reviews averaging 4.7 stars.

Learn More

Verified Client Reviews: 14

Overall Review Rating: 4.7

Source: Clutch

Last Updated: June 12, 2024

Business Entity

Business Entity Name	EZOps Cloud LLC
Source	Florida Division of Corporations
Jurisdiction of Formation	Florida
Date of Formation	May 13, 2022
Status	Active
Last Updated	April 1, 2025
ID	L22000226328

Credit Report Results

International Credit Risk Assessment	Low Risk
Source	Creditsafe
Last Updated	April 1, 2025

Learn More About The Clutch Verification Process

Locations (1)

504 West Plant Street Winter Garden, FL, United States 34787

Contact EZOps Cloud

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EZOps Cloud

Cloud and DevOps merging expertise and innovation

Overview by:

2 Languages that we service

2 Timezones that we service

1 Locations

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Reviews

EZOps Cloud Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Responsive and Effective Communication

Room for Improvement in Technical Leadership

Efficient Problem-Solving and Support

Effective Project Management

Versatile and Adaptable Team

High Ratings and Positive Reputation

Reviews mentioning:

EZOps Cloud Reviews

Cloud Consulting for Software Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

Company Responses

RATINGS

Cloud Consulting & Custom Software Dev for IT Services Co

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Custom Software Development for Higher Learning Institute

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

AWS DevOps for Software Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Cloud & IT Services for SaaS Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Custom Software Development for Product Photo AI Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Portfolio & Awards

About the Team

Our Story

Meet the Team

Thiago MaiorFounder & CEO

What Sets Us Apart

Quick Facts

Tools and Technology

Verification

Business Entity

Credit Report Results

Location

Locations (1)

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