Goji Labs

BACKGROUND

Please describe your company and position.

I am the Director of Marketing of Cleantech Group

Describe what your company does in a single sentence.

Cleantech® Group is the human intelligence authority on global cleantech innovation. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Goji Labs to accomplish?

• Get a modern website without workarounds
• Take visitors on a journey depending on what type of prospect they are

SOLUTION

How did you find Goji Labs?

Online Search

Why did you select Goji Labs over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from Goji Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Goji Labs worked closely with our team to develop a brand new website to replace our very old, content-heavy site and make it into a more simplified version that took visitors on a journey, depending on what type of prospect they were or what type of deliverable they were searching for.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Less broken links + more engagement.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Goji Labs kept us on track and stuck to a stringent plan that worked very well for us.  It was hard work on both sides, but they were very responsive with any questions or issues we had.  Our project manager, Sean, was outstanding.

What was your primary form of communication with Goji Labs?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They learned our business very quickly and were able to make excellent recommendations to us.

Are there any areas for improvement or something Goji Labs could have done differently?

In the end, they could have run a broken links report to see where there might have been areas for them to clean up. 

BACKGROUND

Please describe your company and position.

I am the Custom Web Development of Qss Technosoft inc

Describe what your company does in a single sentence.

Software Developement

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Goji Labs to accomplish?

• Custom Web Development

SOLUTION

How did you find Goji Labs?

• Online Search
• Clutch Site

Why did you select Goji Labs over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget

How many teammates from Goji Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work involved end-to-end web development, starting from initial planning and design to final deployment. Our team collaborated closely with the client to understand their business requirements and user expectations.

Key deliverables included:

UI/UX Design: Created modern, responsive, and user-friendly interfaces aligned with the brand identity.
Frontend Development: Built interactive web pages using React.js/Angular to ensure seamless user experiences across all devices.
Backend Development: Developed a robust and scalable backend using Node.js/Python/Django, integrating APIs and databases for smooth functionality.
CMS Integration: Implemented a custom content management system for easy updates and maintenance.
Testing & QA: Conducted multiple rounds of performance, functionality, and security testing before launch.
Deployment & Post-Launch Support: Deployed the website on the client’s preferred hosting environment and provided ongoing maintenance support.
Overall, the project focused on delivering a high-performing, secure, and visually appealing web solution tailored to the client’s goals and target audience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered significant and measurable results. After launching the new website, the client experienced a clear improvement in both performance and engagement metrics.

Key outcomes included:

 40% faster page load speed, resulting in improved user retention.
30% increase in organic traffic within the first three months post-launch.
 Higher user engagement, with average session duration increasing by 25%.
 Improved conversion rate, as the new UI/UX design simplified user journeys.
Zero major post-launch issues, thanks to thorough QA and performance testing.
Overall, the new web solution enhanced the client’s online visibility, usability, and lead generation, meeting and exceeding project goals.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management from QSS Technosoft was outstanding. They maintained a clear timeline and transparent communication throughout the entire development process. Every milestone was well-documented, and deliverables were consistently submitted on or ahead of schedule.

We had regular update meetings to track progress, discuss feedback, and prioritize tasks. The team used tools like Jira, Slack, and Google Meet to ensure smooth coordination and real-time visibility into every phase of development.

What stood out most was their responsiveness and flexibility — even when last-minute changes were requested, they handled them quickly without compromising quality. Their proactive approach and dedication to our satisfaction made the entire collaboration seamless and stress-free.

What was your primary form of communication with Goji Labs?

Virtual Meeting

What did you find most impressive or unique about this company?

The team consistently went above and beyond to understand our vision and translate it into a high-performing digital solution.

Their ability to combine technical expertise with a user-first mindset truly set them apart. Even during late EST hours, they remained available and communicative, ensuring that every concern was addressed promptly.

We were particularly impressed by their problem-solving approach — rather than just executing tasks, they offered valuable insights and recommendations that improved the final product. Their professionalism, flexibility, and ownership made the collaboration exceptional.

Are there any areas for improvement or something Goji Labs could have done differently?

Overall, the experience  was excellent, and we were very satisfied with the results. If there’s one area for minor improvement, it would be to enhance documentation and progress reporting frequency during the mid-phase of the project to make tracking even smoother.

That said, the team was always receptive to feedback and quick to adapt when we shared suggestions. Their willingness to improve and maintain transparency made the collaboration very positive and productive overall.

BACKGROUND

Please describe your company and position.

I am an executive at Ghosson Consulting LLC

Describe what your company does in a single sentence.

startup for this app

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Goji Labs to accomplish?

• Transform a neuroscience-based leadership coaching concept into a clear, structured app blueprint and user journey.

SOLUTION

How did you find Goji Labs?

Online Search

Why did you select Goji Labs over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from Goji Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Goji Labs was hired to lead the Discovery and UX Design phases of my app, Leadership OS—a neuroscience-based, AI-powered emotional alignment tool for executives.

Their work included:

A full Discovery Sprint to clarify product vision, user personas, and key differentiators
Product strategy workshops to map emotional and behavioral outcomes
UX research to align with the psychological journey of overwhelmed high-performers

Their team helped translate a complex, founder-led vision into a crystal-clear structure that can now be handed off for full development and investment pitching.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Finalized full UX map, now being used in investor and partnership conversations
Defined North Star metric and user behavior loops with strategic clarity
Created detailed client journey map and feature roadmap aligned to business goals
Reduced ambiguity in scope, making future development and fundraising 3x faster
Received positive validation from peers, advisors, and early-stage VCs based on Goji’s output

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Goji Labs was highly responsive and organized throughout the entire project. Their project manager kept everything moving on schedule, and I always felt informed about the next step. They were quick to adapt to changes, provided clear documentation, and made time to answer strategic questions with care. Every deliverable was met on time, and they created a sense of partnership rather than a vendor-client dynamic. Their communication style was clear, respectful, and proactive—exactly what I needed to stay focused as a founder.

What was your primary form of communication with Goji Labs?

Virtual Meeting

What did you find most impressive or unique about this company?

What stood out most about Goji Labs was their ability to combine emotional intelligence with product strategy. They didn’t just build what I asked for—they deeply understood the “why” behind it. Their team asked smart, thought-provoking questions that helped me refine my vision in ways I hadn’t considered. They brought structure without rigidity, and creativity without chaos. That balance—of empathy, clarity, and craftsmanship—is what truly sets them apart.

Are there any areas for improvement or something Goji Labs could have done differently?

Honestly, I can’t think of anything I would have wanted done differently. The team was thoughtful, responsive, and fully delivered on what I needed at this stage.

BACKGROUND

Introduce your business and what you do there.

Katzkin manufactures automotive interiors that transform vehicle interiors with an extensive range of customization options such as premium materials, color, logos, stitching, and unique patterns. With over 3 million satisfied customers and counting, Katzkin is widely available in the US and Canada.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Goji Labs?

We hired Goji Labs to redesign our main website for better alignment with brand positioning, differentiation with competition and visitor education on product offerings.

SOLUTION

What was the scope of their involvement?

Goji Labs has conducted user research and usability studies. The team has delivered design work for our website, including a homepage redesign, updates to other key pages, SEO landing pages, lead generation funnel pages, and the main seat configurator design, look, and feel.

What is the team composition?

We work with 2–3 teammates from Goji Labs.

How did you come to work with Goji Labs?

We found Goji Labs through a referral and also did some online research. We chose the team based on word-of-mouth, their past work history, and interviews during our due diligence.

How much have you invested with them?

We’ve spent $150,000.

What is the status of this engagement?

We began working together in December 2024, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen improvements in KPIs, such as visitor-to-lead conversion and lead-to-sales conversion rates.

How did Goji Labs perform from a project management standpoint?

Goji Labs’ project management is good. The team is on time, communicative, and aligned on scope, timing, and deliverables. We primarily communicate via Slack and email and use video calls on occasion.

What did you find most impressive about them?

Goji Labs covers the scope and brings different skill sets to present good solutions for businesses looking for user insights-based updates to design work.

Are there any areas they could improve?

Goji Labs could be more proactive and put in more effort to incorporate more competitor and like-businesses for inspiration.

BACKGROUND

Please describe your company and position.

I am the Founder of a financial firm

Describe what your company does in a single sentence.

Investment firm

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Goji Labs to accomplish?

• Build website

SOLUTION

How did you find Goji Labs?

Referral

Why did you select Goji Labs over others?

• Great culture fit
• Company values aligned

How many teammates from Goji Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They are helping me build my website I have thrown many curve balls and am trying to come up with solutions that don't exist that they have been essential in understanding and building 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The success in terms of how I see it is how they were able to build out and help me solve real world problems that people face through a digital medium. They are fantastic and transparent and consult on everything at all levels in terms of problem solving. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Miachel is fantastic great guy has helped me a lot as a non technical founder understand everything we are doing. He also is fantastic at coming up with solutions and organising the team and project. I respect how honest and upfront every one at goji is and has really made my experience amazing.

What was your primary form of communication with Goji Labs?

Virtual Meeting

What did you find most impressive or unique about this company?

I really love their strategic planning and understanding of certain aspects of the product. They have recommended and found solutions to various problems I have come to them with and are always honest about it.

Are there any areas for improvement or something Goji Labs could have done differently?

Honestly there isn't anything I can complain about. They are fantastic in almost every aspect and my experience so far has been great.

BACKGROUND

Please describe your company and position.

I am the SVP, Global Marketing of a consumer products company.

Describe what your company does in a single sentence.

Our company creates and distributes a global intellectual property portfolio that includes the world's greatest Christmas brands. 
We offer consumer products, entertainment, and brand experiences designed to create joyful family moments, primarily for families with children ages 3-13.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Goji Labs to accomplish?

• Create a new website
• Revamp and improve one of our brand's website
• Audit and make design recommendations for our store

SOLUTION

How did you find Goji Labs?

Referral

Why did you select Goji Labs over others?

• High ratings
• Pricing fit our budget
• Great culture fit

How many teammates from Goji Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We moved away from a static, product-focused site to one that quickly immerses visitors into the heart of the tradition and our goal of creating joyful family moments, giving them reasons to start the tradition, answering questions quickly, showcasing elf ideas, encouraging them to join our community, and helping them find the products they need, fast.

Imagine creating “The Wizarding World of Harry Potter” website from scratch in four months. That’s what our team did here. This is your all-access, immersive pass to the enchanted world of Santa Claus introducing fans to our beloved (and growing) list of characters and creating opportunities for endless fandom. Check out the in-depth character profiles, realms, and interactive map. This site will continually evolve and grow as the story unfolds next year and in the years to come. 

Here again, we moved away from the older static site to a more dynamic one that showcases that we’re not just home to the world’s largest Christmas brands—we’re also the best place to work for top talent (like each of you!).  This site speaks directly to partners, the media, and future talent. Pro tip: Look closely—you may see familiar faces in the photos and videos! 

The Updated Store
Finally, we made updates to create a more seamless shopping experience that inspires gift-giving and highlights specific products, collections, and promotions in real-time, while incorporating more lifestyle visuals.

These sites were not created on a whim—there was a LOT of strategic thinking behind the scenes to ensure each one accomplishes specific goals:
Connecting emotionally with our audience.
Helping people find what they’re looking for quickly and easily.
Building fandom and deepening engagement.
Driving sales to support all of our beloved brands.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improved consumer experience overall. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Outstanding. Definitely a strength. They helped us create the two websites and new e-commerce store design in less than five months.

What was your primary form of communication with Goji Labs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Great audit, insights, and project management skills. Very good design. Fast.

Are there any areas for improvement or something Goji Labs could have done differently?

Based on feedback from our developers, there could be some improvement on the coding/web development side. 

BACKGROUND

Introduce your business and what you do there.

I’m the special assistant to the president at the Council on Foreign Relations. We’re a foreign policy-focused membership organization, publisher, and think tank. We’re a nonprofit and nonpartisan organization that’s been in operation since 1921.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Goji Labs?

We wanted to create foreign policy-focused trivia and educational games to reach a broad audience of foreign policy-curious individuals. This included experts in the field and middle school and high school students just starting to develop their interest in foreign policy.

We tasked them to build out a game similar to those published by The New York Times, and independent games such as Wordle and Travle. 

SOLUTION

What was the scope of their involvement?

Goji Labs has helped us design and develop a web-based foreign policy trivia game that can be played on both mobile and desktop.

They have been responsible for everything from the game mechanics' ideation to the game's actual design and UX. They've developed the software that runs the game from a Java stack. We just have to add final features and tweaks based on user feedback.

While we initially provided them with documentation about the game's concept and some mock wireframes, they have played a substantial role in designing the game.

Basically, it's an ordering game, so players are prompted every day with a new puzzle where they’re asked to order different countries. An example puzzle would be to order the top five countries by GDP per capita. Players are given an answer bank of eight countries and asked to organize the top five based on the question of the day. Players are given four attempts to do that.

When they’re done, they get their results via a score graphic, which they can share with other individuals and track their performance over time.

In summary, Goji Labs has built the consumer-facing portion of the game's web app and an admin console for the council to manage the game's content. We handle the game's marketing ourselves.

What is the team composition?

David, the CEO, was the initial engagement manager. Under him, a team of four works on our project. This includes Sean, the project manager, a designer, another product manager, and an engineer.

How did you come to work with Goji Labs?

We came across them through a referral from a friend who had used them for some RFPs. They didn’t end up hiring Goji Labs, but they had a really good experience working with them on app development and referred us to their team.

How much have you invested with them?

We have received a $92,000 quote.

What is the status of this engagement?

We started working together in May 2024, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Over the past six months, the team has successfully completed every game interaction. The game is high-quality and fully functional. After the test launch, the game had a few bugs, but overall, we haven't found any catastrophic issues. The product is now being tested internally.

Our coworkers have found the game to be simple, easy to play, fun, engaging, and intuitive. Goji Labs has demonstrated an overall good understanding of UI/UX design. Besides, they’ve also demonstrated remarkable attention to detail throughout the design and development process.

Not to mention, Goji Labs has had a very holistic process working with us to ensure they fulfill our core needs and align with our mission. They’ve demonstrated high competency with that throughout the project. Ultimately, they have truly exceeded our expectations. 

How did Goji Labs perform from a project management standpoint?

Goji Labs has met the deliverable timelines and performed well regarding project management, which has pleased us. Moreover, they’ve walked us through their Jira, and we’ve had visibility into it. We’ve also used Figma throughout the process. As to communication, we’ve combined Zoom and email. We sometimes use Slack for more day-to-day communication with the development team and product manager.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I want to give a shout-out to David and Sean.

What did you find most impressive about them?

Their commitment to the project, flexibility, and professionalism have impressed me the most.

Are there any areas they could improve?

No, I don’t have any negative feedback.

Do you have any advice for potential customers?

Set high expectations and communicate very openly with them. When you clearly communicate your goals, they can always meet them.

BACKGROUND

Please describe your company and position.

I am the Director of Product of American Kennel Club

Describe what your company does in a single sentence.

For 140 years, the American Kennel Club has been the country’s leading authority on all things dogs, acting as the premier resource for dog lovers, from the fancier to the everyday owner. Along with our affiliated organizations, we encourage dogs as family companions; advance canine health and well-being; advocate for dog owner rights; and educate the public about responsible dog ownership. 
We are passionate about everything related to dogs, and we celebrate the joy they bring to our lives every single day. Being a dog lover is not a pastime; it’s a way of life – and we make every moment count.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Goji Labs to accomplish?

• Design a new navigation for our website
• Design screens for app onboarding

SOLUTION

How did you find Goji Labs?

• Online Search
• Clutch Site

Why did you select Goji Labs over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Goji Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. The work included in-depth research into our customer base to determine our user needs and develop a report of those user details and perceptions of our site. Deliverable: Detailed report of consumer base and its pain points and expectations for our website.
2. Design a brand new navigation that would drive users to high value areas and create easy access to our products and services for our users. Deliverables included Wireframes, low-fi design, and hi-fi designs
3. Design a brand templates for our content pages and provide context and guidelines for use of these templates. Deliverables included Wireframes, low-fi design and hi-fi designs
4. Design onboarding screens and key app related features for new mobile Marketplace app. Deliverables included Wireframes, low-fi design, hi-fi designs

Goji works hand in hand with each of these projects and holds multiple meetings weekly to do proper discovery, listen for feedback and deliver on results!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They are always on time with all deliverables, very flexible to feedback and new scope and were willing participants and partners in all conversations. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Goji's project management is excellent.

What was your primary form of communication with Goji Labs?

Virtual Meeting

What did you find most impressive or unique about this company?

Goji is unique in that their process is effective but if there is something ineffective, they are willing to adapt and change the process to meet the clients needs without affecting the outcome. David was always willing to listen to our feedback and made quick and actionable adjustments as needed. It truly felt like partners working towards a common goal!

BACKGROUND

Please describe your company and position.

I am the Co-Founder of a nonprofit organizations' funding platform

Describe what your company does in a single sentence.

We offer a platform to help nonprofit organizations raise awareness and funds.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Goji Labs to accomplish?

• Design a mobile app
• Develop a mobile app

SOLUTION

How did you find Goji Labs?

Clutch Site

Why did you select Goji Labs over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Goji Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Discovery workshops
• UX/UI
• Mobile app development (React Native) for iOS and Android
• Testing/bug fixes/maintenance

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• High fidelity designs
• The mobile app development stages

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Overall, the work was delivered within a reasonable timeline. We did go past our initial timeline but that is to be expected in such a project. We were also being very rigorous on the quality of the results and asked for last minute changes, so the delay was partly our responsibility. 
• They took onboard the input, changes and adjustments we requested along the way. 
• The team worked with us patiently and with understanding - and a common goal of making it right.

What was your primary form of communication with Goji Labs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Goji Labs' vision and approach when delivering projects were most impressive. They take your ideas and input onboard, but also offer their point of view and critical thought. If you let them, the team won't hesitate to advise and challenge your assumptions, which turns into a healthy productive environment.

Are there any areas for improvement or something Goji Labs could have done differently?

A lot of the infrastructure was set up on Goji Labs' own environment, which meant we did not have ownership of the database and other services that our app relies on, including the codebase. I think that they should offer the infrastructure and hosting ownership to the client, and let them decide how they prefer to set it up (owned by the client or by Goji Labs). Or at least discuss this upfront, this was something we felt was not very transparent and we were not given any options.