INOXOFT

BACKGROUND

Introduce your business and what you do there.

Profitbase is a Norwegian software company. We create software for the office of finance; we mainly do budgeting, forecasting, consolidation, and risk management. 

Additionally, we have science software for Power BI. I’m the product manager for every Power BI-related product. We also have some visual add-ons for Power BI. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with INOXOFT?

We needed help with custom software development.

SOLUTION

What was the scope of their involvement?

INOXOFT’s service mainly involves plug-ins and add-on tools to Microsoft. The scope is whatever our customers want us to build for them. Based on their feedback, we specify what needs to be created. We tell them the requirements, and INOXOFT builds the features. After the tests, we send them back and go back and forth like that.

They use JavaScript and React for the main components. Currently, they’re working on three different visuals: a financial reporting matrix, profit-based charts, and a profit-based risk matrix.

Initially, we started with many developers to get the product up and running. After the first version was out, we scaled down the number of developers, and now it’s only maintenance and minor updates.

What is the team composition?

We work with five teammates. Zoriana S. (Project Manager) is the coordinator; she administrates everything and ensures we have enough resources. Zoriana H. (Business Analyst) helps us create the specifications of what needs to be done and handles the communication on many features. Additionally, we have three developers who are 100% only developers.

How did you come to work with INOXOFT?

I don’t know exactly because when I started in 2020, INOXOFT was already working for us. They began by working on the visuals and developing our websites.

How much have you invested with them?

We’ve spent around €470,000 (approximately $502,000 USD).

What is the status of this engagement?

We began working with them in January 2019, and they’re still on board. We have a long-term engagement.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We set goals when we want to release new versions, but never a hard date because there can always be something more to fix, so we’ll push the deadline a bit. We look at how many releases we get and how many bug fixes we do, but not under strict targets. Overall, we’re very satisfied with INOXOFT’s work and their progress.

How did INOXOFT perform from a project management standpoint?

INOXOFT is very responsive, so we’ve never had issues getting in touch with anyone. We have two meetings every week as a default to get updates on progress and feedback and sort questions about features.

Additionally, we have ad hoc meetings when needed and communicate via chats, Microsoft Teams, and emails.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

Zoriana H. has been crucial to keep everything tidy and have a good overview of what’s happening and what needs to be done. As we move along, they keep everything documented.

One of the developers has also been great for the project. It’s important to have consistency in the resources that work on the project, and they have a history with the previous versions. They know what’s been done before, so it’s good to have them along.

What did you find most impressive about them?

They’re very skilled and good at what they do. When we get new developers, they pick up everything quickly and efficiently. Working on a new project or product is a learning curve, but we’ve been impressed by how fast INOXOFT can jump on and contribute to the project.

Are there any areas they could improve?

INOXOFT has been good; there’s not much for them to improve. It mostly depends on our wishes; INOXOFT has suggested different roles to include in the project to enhance progress documentation and testing. However, we’ve been held back due to costs and resource allocation. Maybe it’d be better if we added resources, but we’ve decided to do these things ourselves.

Do you have any advice for potential customers?

If you pick INOXOFT, you’re choosing a good company. In our experience, everyone has been in touch, helpful, and skilled in what they do. They’re a safe bet.

BACKGROUND

Introduce your business and what you do there.

I'm the chief digital officer of a digital marketing company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with INOXOFT?

We needed support to develop a website.

SOLUTION

What was the scope of their involvement?

INOXOFT developed a website for our company. I initially shared other sites with the team to show the kind of result I was looking for. 

What is the team composition?

INOXOFT assigned 30 teammates to work on our project. 

How did you come to work with INOXOFT?

I found INOXOFT's Clutch profile and saw that their services fit our budget.
How much have you invested with them?

We spent around $10,000–$25,000 on this project.

What is the status of this engagement?

We worked with INOXOFT from August 2023–February 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

INOXOFT was responsible for pioneering the fourth Uzbekistan-based web development series featuring a machine-learning-driven recommendation engine, which established a groundbreaking benchmark in the field. INOXOFT's strategy blended technology and web development, delivering a unique, personalized, and delightful experience. I enjoyed my time working with the team. INOXOFT's work met my expectations, and I was satisfied with the project's outcome. 

How did INOXOFT perform from a project management standpoint?

INOXOFT had exceptional communication skills.

What did you find most impressive about them?

I was mostly impressed by INOXOFT's communication and fast response times. The team was highly skilled and offered a fast onboarding. 

Are there any areas they could improve?

I can't think of anything for INOXOFT to improve on.

Do you have any advice for future clients of theirs?

Based on my experience, I can assure you that INOXOFT will definitely deliver the best work. I want to collaborate with the team again in the future.

BACKGROUND

Please describe your company and your position there.

I’m the founder of a Real Estate Company in Austin, Texas

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire INOXOFT, and what were your goals?

We were looking for a partner who had expertise in Real Estate to help us with defining our business processes and developing a convenient tool for our potential clients.

SOLUTION

How did you select this vendor and what were the deciding factors?

Inoxoft was highly recommended by one of our trusted business partners. After interviewing them, we chose the company based on their experience in the area, their reputation, and project cost estimate.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The details of the entire project cannot be shared yet but we first went through a Discovery Phase where the Inoxoft team helped us define our goals. Together we came up with an idea to create a mobile app that would integrate with our existing software and help us attract tech-savvy clients. The project is ongoing, and there are multiple phases forthcoming.

How many resources from the vendor's team worked with you, and what were their positions?

We are working with a team of 6-7 people, including the PM, our main point of contact. And also there are business analyst, ios developer, android developer, 2 backend developers, QA and designer in the team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Though the final stage has a long way to go, the current version is functional and looks great visually. Overall, I’m satisfied with the work so far.

Describe their project management style, including communication tools and timeliness.

We usually communicate via Slack and Google Meet about daily updates. Also, we have weekly progress report meetings. The PM and the rest of the team always come well-prepared.

What did you find most impressive or unique about this company?

What we find most impressive about Inoxoft is their involvement and dedication from the very beginning

Are there any areas for improvement or something they could have done differently?

No, everything is fine.

BACKGROUND

Please describe your company and your position there.

I’m a COO of a recruiting agency that provides services for companies by connecting them with the right candidates.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire INOXOFT, and what were your goals?

We hired a development team to create a software solution for our internal needs. The idea was to enable the automation of business processes, which were done manually. And to find a convenient way for connecting job candidates with employers.

SOLUTION

How did you select this vendor and what were the deciding factors?

We did most of our search through Clutch, We interviewed a few companies, but Inoxoft offered the best approach and won the race.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We began with a three-week Discovery Phase, during which we refined the project. Inoxoft’s team handled the entire software development process, building the software from scratch, and the release stages.

How many people from the vendor's team worked with you, and what were their positions?

The team member we contacted the most was their project manager. But we’ve also interacted with front- and backend engineers, BA, designers, and QA experts.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our team is satisfied with the solution Inoxoft delivered and the way they’ve done it. Our performance has increased 2 times because of automated business processes that used to take lots of time to be accomplished.

Describe their project management style, including communication tools and timeliness.

Communication is definitely their strong side. They provided us with weekly email updates and held weekly calls. We used several tools for planning and tracking sprints.

What did you find most impressive or unique about this company?

We like their expertise and attention to detail. They were dedicated and responsive to our requests.

Are there any areas for improvement or something they could have done differently?

There are always areas for improvement, but I can't think of anything specific here.

BACKGROUND

Please describe your company and your position there.

I am a CTO at a platform for private market investing and corporate development among small- and medium-sized businesses. It is used by more than 100 firms including investment managers, local banks, research firms, and corporations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire INOXOFT, and what were your goals?

We hired Inoxoft to help build our online custom web software with multifunctional logic. Our main goal was to enable the automation of business processes, which was done manually for a long time now and took lots of time to be accomplished. The cooperation with Inoxoft allows the exchange, control, and management of information between organizations through Blockchain and the new SaaS solution.

With this SaaS, our main goal is to enable users to open bank accounts, carry out transactions, pay bills, control payments, generate invoices, and create and sign documents. Due to the microservices, we will be able to implement different modules of the application gradually adding them and then enhancing them.

If Inoxoft’s team extends a component service, to a more complex one, they will be able to divide it into smaller services and improve scalability and maintenance. Microservice architecture encrypts every file shared within the platform and allows users to designate permissions.

SOLUTION

How did you select this vendor and what were the deciding factors?

Inoxoft was selected via our CEO and CTO. The most crucial deciding factors for us were their availability, great communication, and the solution documentation they offered. Their platform description has matched all our requirements and also there were comments as to its best implementation with regards to technologies and enhancement. We were pleasantly taken aback and chose this forward-thinking team instantly.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

To ensure the best possible decision-making option, Inoxoft decided to implement Artificial Intelligence and Machine Learning technologies. Also, to be able to implement changes in the system separately, Inoxoft used the microservices architecture. Thus, we have a server-side application, a client-side user interface, and a database (cloud) that can be dealt with separately without compromising the work of the other parts of the app. The system under development is really immense and requires lots of dedication to detail.

How many people from the vendor's team worked with you, and what were their positions?

There are at least 10 people on the team, including a PM, a BA, a designer, frontend/backend developers, and several QA engineers. We intend to hire more professionals within time and per need.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

It is quite early to speak about the results as the team is in the process of development. So far we have seen only two results of the sprints and the features deployed. There were produced with perfection. However, as the SaaS platform is a complex fintech solution, it requires more features to be implemented to observe the measurable outcomes.

Describe their project management style, including communication tools and timeliness.

We work with Inoxoft according to a 2-week sprint model, all managed on a structured Jira board and backlog. Also, we run 15-minute daily standup calls and sprint planning every 2 weeks to plan and prepare for the upcoming sprint. The communication is perfect and all the deadlines are being met despite the complex situation in the country.

What did you find most impressive or unique about this company?

The most impressive was their devotion to making sure our needs were met. They understood our demands from the start and tried their best to fulfill them. The team is extra cooperative and responsive to our requests. We receive project updates to the slightest details as if we are present during the development process in person.

Are there any areas for improvement or something they could have done differently?

Nothing specific comes to mind. Overall we are very satisfied.

BACKGROUND

Introduce your business and what you do there.

I’m the president of a broker and property manager for single-family homes.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with INOXOFT?

We were trying to create a website for a business that is primarily virtual.

SOLUTION

What was the scope of their involvement?

They helped us with the design phase, balancing many different requirements to service our existing and prospective customers. Moving forward, INOXOFT did the actual website build and developed reporting metrics to monitor performance post-launch.

They started with an analysis of our competitors’ websites, investigating their organizational plans, and then customizing them to fit our sales and operations processes.

We built the site with a look similar to the major players in the industry, where people can look at a feed of homes that they might be interested in. We also made specific updates to our site that allowed existing customers to follow their homes through the sales process. INOXOFT also created links to our property management portals.

We worked through Figma a lot, as well as Salesforce. They also integrated an MLS data feed (a real estate data solution). INOXOFT has managed to extract data from the website and give it to our sales team.

What is the team composition?

We’ve interacted with around 12 different people, including a couple of relationship managers, designers, and front- and backend developers. There were some QA resources as well.

How did you come to work with INOXOFT?

Someone else who’d used their services referred us to them. They were the best fit because of their competitive price and portfolio of similar projects that they’d worked on. We also built a great rapport with their team.

How much have you invested with them?

The total cost has been around $50,000.

What is the status of this engagement?

We worked together from April–August 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Our active users have increased 4–5 times over, and monthly users are converting at a 50% higher pace than they were previously.

How did INOXOFT perform from a project management standpoint?

They were extremely responsive throughout the build, as well as on-time and on budget. They were great to work with. Communication was especially strong, as they sent weekly email updates and held weekly calls. They were very supportive.

What did you find most impressive about them?

We’ve worked with a couple of other website builders before, and INOXOFT does a much better job of customer service than the others, and a much better job on delivering the actual product. Post-launch, the website still functions well. There aren’t any ongoing issues. It’s been very easy to maintain.

Are there any areas they could improve?

No, there are not.

Do you have any advice for potential customers?

Work directly with their team and be interactive in your style.

BACKGROUND

Introduce your business and what you do there.

I am the CEO of a customer data provider that works with financial organizations. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with INOXOFT?

We hired INOXOFT to provide us with custom software development services. 

SOLUTION

What was the scope of their involvement?

INOXOFT developed a custom AI tool to help us extract complex data from PDFs and store it; they also added reporting capabilities. All of the development work was based on the proof of concept we developed with INOXOFT — we spent six weeks testing to see if machine learning could complete the tasks we needed. INOXOFT's team of developers used a combination of Python and AWS Textract for the development.  

What is the team composition?

We've worked with about eight teammates from INOXOFT, including the project lead, 4–5 coders, and an analyst. 

How did you come to work with INOXOFT?

My close friend used INOXOFT and recommended them to me. 

How much have you invested with them?

We've invested around £150,000 (approximately $198,000 USD) with INOXOFT. 

What is the status of this engagement?

Our engagement with INOXOFT began in August 2021, and it's ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The tool INOXOFT developed is instrumental for our company — we can cater to our customer's needs for bespoke data. Most importantly, we can compete with established firms that have invested millions of dollars into similar projects, while we've invested a fraction of that for a successful, competitive tool. We're so impressed with INOXOFT we will begin another project with them shortly.  

How did INOXOFT perform from a project management standpoint?

INOXOFT met our budget constraints and our timeline. We had weekly video conferences and check-ins to discuss our needs and exchanged Slack messages — INOXOFT's communication was excellent. We didn't use any project management software, so we tracked the progress through established milestones. 

What did you find most impressive about them?

I've worked with a lot of IT teams, so I've appreciated that INOXOFT has treated us like partners. They've worked to understand our business challenges and worked closely with us to develop a solution, which they've adapted to fit our needs exactly. INOXOFT's team delivers exactly what they promise to. 

Are there any areas they could improve?

I have nothing for INOXOFT to improve. 

Do you have any advice for potential customers?

I'd advise customers to clearly lay out their requirements for the final deliverables with INOXOFT — that will reduce costs and the project timeline. 

BACKGROUND

Introduce your business and what you do there.

I’m the operations manager for a logistics company in the US.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with INOXOFT?

We hired INOXOFT to help us develop our software.

SOLUTION

What was the scope of their involvement?

Our software will help trucks with the loading, delivery, and pickup processes. Additionally, it will facilitate daily operational jobs for our dispatchers and other workers and will manage the entire loading process. Eventually, we want to generate reports for our customers, too. All the details of our communication have been discussed during the initial stage with the engagement team before we went to the development stage. Our partnership's still ongoing.

What is the team composition?

We’re working with a project manager, a designer, two QA engineers, and three software engineers.

How did you come to work with INOXOFT?

We did most of our search through Clutch, and INOXOFT seemed to be a great fit for this partnership. We read some feedback and followed the links to their website, and their case studies and success stories impressed us. When we approached them with our idea, they offered us different options and explained the pros and cons for each of those options.

How much have you invested in them?

We’ve spent approximately $400,000.

What is the status of this engagement?

Our ongoing partnership started in May 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It’s still too early to mention anything as the project is still ongoing and a lot is under NDA. However, we’re satisfied with our engagement, especially with their solution and the way they’ve implemented it. More importantly, since we don’t have experience with this kind of project before, it’s been really convenient to work with INOXOFT.

How did INOXOFT perform from a project management standpoint?

They have an excellent project management process. In terms of cost, quality, and time, we’re satisfied with their work. They give us weekly updates, and they consistently follow up. In fact, our project manager always informs us about any changes or issues in our project.

We communicate through Slack, email, or Google Meet, depending on the situation. We receive the follow-ups through emails, and we arrange online meetings 1–2 times per week. Overall, our communication with them has been convenient and smooth.

What did you find most impressive about them?

To be honest, it’s difficult to say what sets them apart from others because this is our first outsourcing experience. However, we’re impressed that they’re committed to our project and that they know what they’re doing. Above all, their flexibility and fresh views are outstanding.

Are there any areas they could improve?

I can’t think of anything right now.

Do you have any advice for potential customers?

Communicate and discuss everything at the beginning such as identifying how you will communicate with INOXOFT. You should also share your expectations and every little detail you want to know with them. In general, your questions are the key to your project’s success.

BACKGROUND

Please describe your company and your position there.

A US broker's company has hired Inoxoft to deploy a database for realtors. It aims at being helpful to brokers so they could help out their clients with buying, selling, or renting properties. The app displays all information about the property and its surroundings. Moreover, it’s exclusive due to the unique and fast filer-based search. Convenience and logical navigation are the app’s core players.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire INOXOFT, and what were your goals?

Our initial need was to provide a functional database for realtors and automate their daily tasks with the web application that handles properties for sale, lease, auctions, and for businesses. Also, in the midst of a pandemic, it was essential for us that the app could provide clients with virtual property tours using images and videos. And, one of the features we wanted to have in our app was to be able to cross-share property listing between fellow agents. To implement our ideas we hired Inoxoft.

SOLUTION

How did you select this vendor and what were the deciding factors?

Inoxoft was selected as it has recommended itself in the real estate industry as the best software developer. We’ve contacted their engagement manager and were pleasantly surprised by the dedication and willingness to help. The deciding factor was the brilliantly structured proposal that included everything we aimed for and the timeframes. Also, they could start working on the project right away.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of work was pretty extensive from the very start. We had a lot of ideas and wanted these to be a reality for our website visitors. For example, the first step was to gather information about our audience, properties we work with, and their features. Then, we planned project details such as time, software engineers involved, the stack, additional technologies, and so on.

The key deliverables: Web app database of property listings with extended infrastructure information Property update alerts to registered users Exclusive filters and fast search through the listings Virtual property tour through videos and photographs Cross-sharing of private realtor listings in the system Integrated maps providing property locations Agent appointment scheduling via an integrated calendar Sign up/log in through email authorization and phone number verification

How many people from the vendor's team worked with you, and what were their positions?

1 - project manager; 1 - UI/UX designer; 1 - quality assurance engineer, 3 - software engineers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

It has been 4 months of excellent work and cooperation with Inoxoft’s young team of experts. By so far, we’re in the design stage. The web app screens look great! But it is still too early to mention the app’s functionality.

Describe their project management style, including communication tools and timeliness.

The way we work at the project development has been set at the initial stages, before getting into the development. There are stages of building an app the team goes through. After they finish a feature or a part of the design, we look through the team’s work, make corrections where necessary or approve. The process is smooth and the project manager is extremely informative all the time.

What did you find most impressive or unique about this company?

I like the way the team organizes and structures their work. Especially, the way they are always there to listen to the stakeholders’ feedback and implement everything we aim to see in our app. It seems they deploy the app, not for the sake of deployment itself, but to really enhance the business and help website visitors rent, sell or buy property. And, realtor agents to help clients with their property-related purposes.

Are there any areas for improvement or something they could have done differently?

None.

BACKGROUND

Please describe your company and your position there.

Marketing Manager at IT company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire INOXOFT, and what were your goals?

Inoxoft was hired as an outsourcing vendor entrusted to build a Telemedicine mobile application, understanding both the end-users and my business needs and making this app compliant with the HIPPA regulations. I envisioned a solution that could be fast in response, easy to use, logical, and secure to add to the healthy well-being of our target users.

SOLUTION

How did you select INOXOFT and what were the deciding factors?

My teammates chose Inoxoft based on recommendations, Clutch reviews, and personal business fit. According to these sources, the company seemed like the best choice on the market. From the first letter, they convinced me that they would be 100% committed to my project and business development, in perspective.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They worked according to my expectations: consistently, adapted to everything, were flexible to changeable project requirements. I’ve had numerous discussions/meetings with the team. These meetings and daily talks made me fully aware of the project progress and current tasks in production. The project manager appeared to be really professional and managed the team and my requests perfectly. Also, the way she spoke about the app functionality being implemented was quite amazing: the scope of detail she highlighted confirmed that my choice was an accurate fit.

Logging into the app, every patient appeared on the dashboard with the most needed widgets that were logically structured and simple to use. The team has implemented a face-to-face “doctor-patient” connection via a live video available on mobile devices and tablets. Also, Inoxoft created a patient 24/7 support chat, where patients could create an appointment or ask any doctor for a piece of advice right away. Additionally, the app allowed patients to view their online doctor visit records, doctor’s prescriptions, and treatment details. The app was developed in accordance with HIPPA compliance.

How many people from the vendor's team worked with you, and what were their positions?

From day one we have worked with an experienced team of 1 Project Manager; 2 - QA engineers; and 4 - Software engineers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After the app was released I received an abundance of comments from satisfied users, who enjoyed the on-demand healthcare service. What’s more, the category of people, who could not get appropriate treatment became able to receive it now within minutes after their request.

Describe their project management style, including communication tools and timelines.

Among the advantages of our mutual work with Inoxoft were the team’s skills, high level of organization, focus on best software development practices, and visible results.

What did you find most impressive or unique about this company?

The team made it clear they shared my business goal. They were flexible, creative, forward-thinking, and formed a very positive image of the company. Talks with their PM were highly informative, I got to know everything about the project flow on time.

Are there any areas for improvement or something they could have done differently?

What concerns the disadvantages - I can’t think of any.