IT Outposts

BACKGROUND

Please describe your company and your position there.

I'm the Delivery Director of the Dinarys Gmbh. We are creating best e-commers solution for our clients and have a huge expertise in Magento and Shopware projects!

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IT Outposts?

We required a DevOps team to extend their capacity and handle a variety of tasks focused on improving the end customer’s experience.

SOLUTION

How did you select this vendor and what were the deciding factors?

We have created RFP for several companies and then make our choise based on level of expertise, solutions, estimates and communication with engeeniers. IT outposts was strongest than other companies that we have seen.

Describe the project in detail and walk through the stages of the project.

The project was on the development stage and we needed assist with DevOps activities to provide client best capacity of development team. IT outposts joined us on our road to release website in production.

How many resources from the vendor's team worked with you, and what were their positions?

From Vendor we worked with Project Managet, DevOps Team lead and DevOps engeenier.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

IT Outposts created a detailed monitoring dashboard for our development team, ensured smooth project scalability for main cloud providers, and performed high availability optimization. Additionally, they are developing a service for crash dump collecting and sending.

How effective was the workflow between your team and theirs?

The communication and workflow was in high quality for us. Every day we had daily meetings and every Monday i recieved detailed feedback fro vendor team that made our cooperation clear as possible.

What did you find most impressive or unique about this company?

Most impressive was quality of work that was provided by IT Outposts.

Are there any areas for improvement or something they could have done differently?

I can't tell that anything should be improved from IT Outposts because all processes were just perfect! It's pleasure to work with such professional team!

BACKGROUND

Please describe your company and position.

I am the head of IT department of Ukrarmor

Describe what your company does in a single sentence.

Ukrarmor is a Ukrainian e-commerce store specializing in a broad selection of military and tactical equipment. We also have brick-and-mortar retail locations, where customers can see and try on equipment in person.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IT Outposts to accomplish?

• Automating CI/CD processes to speed up deployments and reduce manual effort in development and updates
• Ensuring infrastructure stability with minimal downtime

SOLUTION

How did you find IT Outposts?

Referral

Why did you select IT Outposts over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned
• Professional team

How many teammates from IT Outposts were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our most significant challenge was dealing with downtimes due to our initial infrastructure design. So the initial focus was to stabilize the platform.

After we minimized downtimes, our focus shifted towards enhancing our infrastructure in a more comprehensive way. IT Outposts supported us by establishing an effective monitoring system and developing a plan for disaster recovery.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The performance of our platform has got significantly better. The downtime was eliminated, and now the platform is operating without unforeseen downtime. Plus, we also feel more confident in the reliability of our infrastructure thanks to the convenient monitoring tools IT Outposts configured. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The IT Outposts team reacted quickly to all of our concerns. They also took the time to explain every configuration recommendation, which made it much easier for us to make final decisions.

What was your primary form of communication with IT Outposts?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They didn't only recommend what would be best from a technical standpoint, but also considered what is suitable for our business at this current stage, right here and now. Each solution they provided was customized according to our actual goals, requirements, preferences, and constraints.

Are there any areas for improvement or something IT Outposts could have done differently?

IT Outposts did a good job understanding our situation and delivering exactly what was needed.

BACKGROUND

Please describe your company and position.

I am the Project Manager of GEOBUYER L.L.C.

Describe what your company does in a single sentence.

Geobuyer is a shopping app that consolidates deals from multiple retailers into one convenient platform. It helps users save not only money but also time by eliminating the need to check multiple apps, flyers, and magazines.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IT Outposts to accomplish?

• Rebuild our infrastructure from scratch to eliminate dependency on our previous partner's proprietary cloud
• Create an infrastructure that could support our MVP launch and handle initial traffic
• Design a scalable solution that can grow with us as we expand into European markets

SOLUTION

How did you find IT Outposts?

Referral

Why did you select IT Outposts over others?

• Good value for cost
• Referred to me

How many teammates from IT Outposts were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We came to IT Outposts with some existing infrastructure, but we needed to rebuild everything from scratch. This was because we had previously worked with an external DevOps team that had hosted our services on their proprietary cloud. This was fine during development, but our goal was to expand into European markets, and that infrastructure just wasn't enough to go live. Plus, since our infrastructure was on our previous partner's cloud, they controlled all the scripts, which created a dependency.

IT Outposts thoroughly examined our current and long-term goals and has now deployed us on DigitalOcean. They configured all infrastructure components from the ground up: multiple environments, CI/CD, monitoring, alerting, and logging etc. They also set up ElasticSearch and RabbitMQ.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Right now, we have everything needed to launch and test our MVP. We're completely ready to handle our first traffic, and over time, we'll explore new solutions with IT Outposts to further scale our shopping app across Europe and beyond.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

IT Outposts has thoughtful project management. They know how to set priorities and account for task dependencies. This helped us efficiently upgrade our infrastructure in a relatively short timeframe.

Communication with the IT Outposts team is easy and pleasant. We always know we can come to them with questions or clarifications, and they'll happily, patiently, and thoroughly explain everything.

What's also important is that their main focus isn't just on technical tasks and technical metrics. Our project is always planned based on our business objectives.

What was your primary form of communication with IT Outposts?

Virtual Meeting

What did you find most impressive or unique about this company?

IT Outposts works with business goals in mind. We started our cooperation to find that balance for our current needs—a technological solution that could most cost-effectively support the launch of our MVP and attract initial traffic. At the same time, we also think about scaling our setup, since our project is designed to be international.

I believe it's very important when working with DevOps contractors that they understand the business and make decisions that are best for the business right now, while also understanding that it will inevitably grow, and build everything in a way that won't require redoing work later. 

That's how I'd describe working with IT Outposts. We have further goals we want to achieve, but I'm completely at ease because we have a partner who already knows our business and provides solutions that are most practical for us both today and tomorrow.

Are there any areas for improvement or something IT Outposts could have done differently?

At this point, there's nothing that could have been done differently. We're satisfied with our collaboration and the results so far, and we're moving forward to build on our success.

BACKGROUND

Please describe your company and position.

I am an executive at C Teleport

Describe what your company does in a single sentence.

Building flexible business travel product.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IT Outposts to accomplish?

• Take over infrastructure management
• Migrate application deployment to Kubernetes

SOLUTION

How did you find IT Outposts?

Online Search

Why did you select IT Outposts over others?

• High ratings
• Pricing fit our budget
• Great culture fit

How many teammates from IT Outposts were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Migration to k8s for our mission critical deployments m

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Deployment on schedule and good incident response time

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They're a great expert that we can trust! Simple and complex solutions were discussed and deployed on time

What was your primary form of communication with IT Outposts?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Experienced engineers and good management

Are there any areas for improvement or something IT Outposts could have done differently?

Nothing really

BACKGROUND

Please describe your company and position.

I am the Head of Engineering of a media company

Describe what your company does in a single sentence.

We’re an international team of experts in marketing, technology, data and creative, who came together because we want businesses to make the most of the opportunities the digital landscape provides.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IT Outposts to accomplish?

• To utilize them to operate also outside business hours
• Streamline the DevOPS activities
• Consultancy for day to day queries about DevOPS

SOLUTION

How did you find IT Outposts?

• Online Search
• Other

Why did you select IT Outposts over others?

• Pricing fit our budget
• Good value for cost

What was the size of IT Outposts’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

To be the back watch for out-of-office hours and to help professionalize the cloud infrastructure.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Conversion of cloud assets to proper IaC. Uptime and availability

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management could be better from a communication and planning perspective. However, the work is done fast and the response to queries is always timely.

What was your primary form of communication with IT Outposts?

Virtual Meeting

What did you find most impressive or unique about this company?

The skills and knowledge level of their engineers are impressive.

Are there any areas for improvement or something IT Outposts could have done differently?

To have a way to make the project planning more transparent

BACKGROUND

Please describe your company and position.

I am the CEO of Mind Studios

Describe what your company does in a single sentence.

We create custom mobile and web development software

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IT Outposts to accomplish?

They helped us to improve and scale our hardware infrastructure

SOLUTION

How did you find IT Outposts?

Online Search

Why did you select IT Outposts over others?

• High ratings
• Close to my geographic location
• During our first call they proved that they are capable of helping us

What was the size of IT Outposts’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They needed to analyze our existing hardware infrastructure, find ways for improvement and offer new solutions that will meet our needs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They helped us to move our infrastructure to AWS, configured Docker and Kubernetes for a faster project environment setup, and shared detailed technical documentation with instructions on how to support our new infrastructure in the future.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were highly accessible during all our cooperation and provided us with all responses and clarifications in a professional and timely manner.

What was your primary form of communication with IT Outposts?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They had very professional experts on their team. If we ever had questions, they always helped and guided us.

Are there any areas for improvement or something IT Outposts could have done differently?

Nothing comes to my mind

BACKGROUND

Please describe your company and your position there.

I’m a Chief Product Owner. Our company specializes in developing financial projects and running an authentic blockchain-powered platform.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IT Outposts?

The goal of the project was to develop a DevOps strategy and a roadmap for building from scratch and scaling into production a unique financial project. We were looking for engineers to support the development of a high-load project related to financial management. One of the main goals was to establish descriptions for all the services and procedures in order to achieve full high-security standards compliance in all project elements and minimum project element restoration time.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were looking for a company that is trustworthy, has proven experience and excellent recommendations. One of our partners advised IT Outposts as experienced and reliable DevOps experts.

Describe the project in detail and walk through the stages of the project.

We had an MVP of our authentic trading platform project. We hired IT Outposts for performing general tasks to configure and optimize non-trivial platform services, solutions, and internal processes, achieve high-level security compliance, as well as fully lead all development processes and manage the production environment in the future.

How many resources from the vendor's team worked with you, and what were their positions?

The team consists of 2 Lead DevOps Engineers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They managed to develop an efficient sensitive data, user roles, and access rights management strategy, organized utterly convenient CI/CD flow based on the specifics of over 30 project microservices. They also mitigated the human involvement in many manual processes, excluding the human factor errors and reducing production errors risks. Also, IT Outposts provided auto-scaling of cluster resources across all project environments.

How effective was the workflow between your team and theirs?

The experts of IT Outposts have established close cooperation with the core project team providing perfect communication and smooth workflow. We are satisfied with our efficient and seamless cooperation.

What did you find most impressive or unique about this company?

The most impressive factor is their broad experience, responsibility, and perfectly established workflow. They are always in touch and ready to solve any issues in case they arise. IT Outposts team has in-depth expertise in all DevOps services, providing high-level DevOps consulting concerning key software architecture decisions.

Are there any areas for improvement or something they could have done differently?

There are always areas for improvement but now I have no idea what else could be done better.

BACKGROUND

Please describe your company and your position there.

Our company specializes in developing a smart corporate robot for personal interaction between business and people.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IT Outposts?

We hired experts of IT Outposts for DevOps workflow assistance, including cloud infrastructure budget optimization, implementation of GitOps approach for CI/CD, and new services, maintenance of clusters, support of our in-house dev team, and end product deployment.

SOLUTION

How did you select this vendor and what were the deciding factors?

We wanted to find a trusted and experienced partner for cooperation and thus we started to look for competitive companies online, and read reviews. IT Outposts has many positive reviews which are fully justifiable. And so we started a partnership.

Describe the project in detail and walk through the stages of the project.

The project’s goal was to conduct a technical audit and suggest budget optimization methods, minimize vendor dependence and implement open-source solutions. Also, it was required to optimize and unify CI/CD for fast clusters deployment for new customers.

How many resources from the vendor's team worked with you, and what were their positions?

The team consists of a Lead DevOps Engineer and 2 DevOps Engineers for tech support.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The experts of IT Outposts managed to make internal project optimization while providing top-notch performance for the existing users and eliminating the dev team pains. That resulted in the 40% reduction of the internal infrastructure budget, end-to-end automation of cumbersome, routine tasks, implementation of SLA with constant thorough project monitoring, and assistance for the tech team.

How effective was the workflow between your team and theirs?

Thanks to the thorough approach and professionalism of the IT Outposts, our partnership was as efficient and productive as possible. We hit it off quickly and did our utmost to reach the goals.

What did you find most impressive or unique about this company?

The most impressive thing about the experts of IT Outposts is their dedication to work. They deeply understand the project challenges, strengths, and bottlenecks, always offering the best solutions. We were also astonished by their honesty and responsiveness. Whenever there are any issues, the experts of IT Outposts are always ready to help.

Are there any areas for improvement or something they could have done differently?

For now, we don’t see anything to improve as the work is being done perfectly. In case we see some points that could be improved, we always share the suggestions with the team.