Netguru

BACKGROUND

Please describe your company and position.

I am a Department Head at Dock Financial

Describe what your company does in a single sentence.

We are a technology company providing embedded finance solutions, we help our customers launch their own banking products without development efforts and reduce the complexity of payments.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Netguru to accomplish?

• Support us building an Application Platform for Compliance Operations

SOLUTION

How did you find Netguru?

• Referral
• Other

Why did you select Netguru over others?

Referred to me

How many teammates from Netguru were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We partnered with Netguru to develop a Know Your Customer (KYC) tool and its architecture for our compliance infrastructure application platform. Netgurus job was to ensure KYC user verification and integration with KYC providers, as well as enabling on demand manual approvals of natural persons. 
Key deliverables: 

• MVP development – initial version of the API 
• Integration with three different external services: verification of natural persons and customer communications 
• Creation of a mono repository containing four microservices, different authentication methods, and project documentation with diagrams 
• Legal person verification capabilities

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Collaboration with Netguru brought process optimization, technology upgrades, and increased customer engagement in our solutions. The tools’ architecture enables easy integration and removal of future vendors.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Netgurus project management was commendable. They consistently delivered items on time, demonstrating strong organizational skills and a commitment to meeting deadlines.

What was your primary form of communication with Netguru?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Netguru's exceptional attention to detail and commitment to quality stands out as a hallmark of their operations.

Are there any areas for improvement or something Netguru could have done differently?

No

BACKGROUND

Please describe your company and your position there.

We are a FinTech focusing on credit collection in Africa. I am Head of Data.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Netguru?

Being an early-stage startup, our data infrastructure didn't include any data engineering. Given the scarcity of data engineers, we hired Netuguru to set up the said infrastructure for us.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected this vendor due to recommendation from partners as well as the flexibility and quality of their services.

Describe the project in detail and walk through the stages of the project.

The project was to set up a modern data engineering architecture, including data lake, data warehouse, data pipelines and orchestration.

How many resources from the vendor's team worked with you, and what were their positions?

1 Senior Data Engineer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The data engineering infrastructure was set up in a timely manner. The quality was on par with expectations and so was the associated documentation. Training has also been done for our in-house junior data engineer.

How effective was the workflow between your team and theirs?

The senior data engineer provided by Netguru was fully dedicated to the project, so the workflow was very smooth as the contractor worked similarly to an in-house employee.

What did you find most impressive or unique about this company?

The quality of the contractor and of the customer service is outstanding.

Are there any areas for improvement or something they could have done differently?

No area for improvement (other than the high fee, which can be prohibitive for some companies and/or projects)

BACKGROUND

Please describe your company and your position there.

We build funnel sales automation solutions for B2B sales teams. I am a co-founder and the president.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Netguru?

We hired Netguru to turn our ideas into code. We needed to develop an MVP to test the market and move toward validation.

What were your goals for this project?

We wanted to prepare a market-testable MVP.

SOLUTION

How did you select this vendor?

Their sales staff made a timely, relevant cold outreach. We evaluated them over a few meetings, saw their work, and decided to proceed with them.

Describe the project and the services they provided in detail.

Netguru handled everything, from scoping to design to implementation.

What was the team composition?

We had a dedicated project manager and two developers. 

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

They delivered on time and within the right budget, which allowed us to qualitatively test the market and our assumptions. This initial project set us up for success and ensured that we were following the right market signals.

How was project management arranged and how effective was it?

Our project manager gave us weekly updates through email and Slack, and we had numerous meetings on Skype and Google Hangouts. We had no issues with communication.

What did you find most impressive about this company?

I was impressed by their attention to detail and amazing customer service.

Are there any areas for improvement?

No, we were satisfied.