Oyova

BACKGROUND

Please describe your company and position.

I am the Director of Training and Education of a golf course management company.

Describe what your company does in a single sentence.

We provide comprehensive golf course management services including club operations, food and beverage, and golf course maintenance.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Oyova to accomplish?

• Finish the buildout of our Team Member Intranet site.

SOLUTION

How did you find Oyova?

Referral

Why did you select Oyova over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Oyova were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work Included: 

1. Site Architecture: Oyova took over our project and helped develop a WordPress-based team member intranet site following best practices in UX/UI design to ensure usability, accessibility, and efficient navigation. 
2. Single Sign-On (SSO) Integration: Their team implemented SSO to provide users with a seamless, secure login experience across various associated platforms. 
3. iFrame Integration: They also embed our LMS iFrame within the intranet site to enable the hosting of team member training materials. While also ensuring the iFrame content is mobile-responsive, accessible, and provides an intuitive user experience. 
4. API Integration: They developed and integrated necessary APIs to ensure data sharing and interoperability with other relevant software platforms for streamlined operations. 
5. Advanced Automated Reporting: They are currently working on building out functionalities for automated generation of detailed reports based on user activity, training progress, and other relevant metrics. Reports will be exportable and able to be scheduled at various intervals. 
6. Security: They implemented strong security measures to protect our website from potential threats. This includes securing the login process, ensuring data privacy, and regular security updates and patches. 
7. Testing and Debugging: They have and continue to perform rigorous testing across different stages of the project to ensure all elements function as expected. They also debug any issues that arise during the testing phase. 
8. Site Maintenance and Support: Post-launch, they provided ongoing technical support, performance monitoring, and periodic updates to maintain optimum functionality and relevance of the intranet site. 
9. Documentation: They are very detailed and provide comprehensive documentation detailing the architecture of the site, codebase, implemented functionalities, and usage instructions for end-users and administrators. They track all hours used.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the project included the successful launch of the fully operational team member intranet site on WordPress with an embedded iFrame for training, enabling increased team member engagement and knowledge acquisition. 

In addition, the implementation of Single Sign-On (SSO) improved the user experience and security, while the integration of an Application Programming Interface (API) allowed seamless interaction with other systems. The advanced automated reporting provided comprehensive insights into user behavior, participation rates, and the effectiveness of the training, thus contributing to data-driven decision-making and ongoing improvements.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Oyova has outdone themselves and gone above and beyond in every possible aspect. Our company was in dire straits after our previous web developers struggled to manage our expansive scope of work. Oyova stepped in like a ray of sunshine, not just saving the day, but transforming the way we perceive and experience tech solutions. 

Beth, our Account Manager at Oyova, deserves a round of applause for her extraordinary commitment and diligence. Her pivotal role in the transition was marked by professionalism and an indomitable spirit, which brought our Team Member intranet site to life. Beth’s expertise and understanding of our unique needs was phenomenal, and her ability to negotiate special pricing enabled us to leverage services that were out of our initial budget. Her responsiveness is unparalleled, and she ensures that no query or concern ever goes unresolved. 

On the technical front, Daniel, our program developer, is a veritable gem in the industry. His astute grasp of even the most intricate requests is nothing short of extraordinary, and his ability to address these issues within minutes is nothing less than spectacular. The complexity and volume of our demands never fazed Daniel, and he consistently delivered above our expectations. 

In retrospect, my only regret is that we didn't partner with Oyova sooner. Their competency, dedication, and customer-focused approach have not only resolved our immediate concerns but have also set us on a path of continuous improvement and innovation. They are not just a vendor to us; they have become an extension of our team, a valued partner contributing immensely to our growth. 

It is without reservation that I recommend Oyova to any company seeking robust, efficient, and creative web and software development services. Their unique blend of technical prowess, customer service excellence, and competitive pricing positions them as a top-tier provider in the industry. Their partnership doesn't just resolve your current issues, but propels you towards a future of endless possibilities and successes.

What was your primary form of communication with Oyova?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

In the world of digital and web development, many companies promise quality and expertise, but Oyova truly delivers. As a comprehensive web and software development company, Oyova has continuously impressed us with their high-quality work and reliable services. The two elements that make them uniquely stand out are the expert involvement of their team members and their ability to provide tailored solutions that reflect the needs of their clients. 

One of the key players in their team, Beth, the Account Manager, is a formidable asset. Her professionalism, combined with her in-depth knowledge of the sector, consistently proved invaluable. Her clear communication and proactive approach make her a pleasure to work with, as she is always prepared and often anticipates questions or concerns before they arise. Her ability to manage projects smoothly and efficiently ensures that goals are not only met but often exceeded. 

Their Web Programmer, Daniel, is another crucial member of the Oyova team who deserves recognition. Daniel demonstrates a rare blend of technical expertise and creativity. His programming skills are top-tier, and his ability to think outside the box has contributed to some of the most innovative solutions we've seen. Daniel has a knack for understanding the client's vision and translating it into a functional, aesthetically pleasing, and user-friendly design. 

What's truly impressive about Oyova is that they do not just develop web and software solutions; they provide a personal touch. The level of detail and attention that both Beth and Daniel devote to each project not only elevates the final product but makes the journey towards it an engaging and inclusive experience. 

In conclusion, Oyova is not just a service provider; they are a partner. Their unique blend of technical expertise, innovation, and personalized service makes them a standout choice in the competitive landscape of web and software development. Working with them is a decision you won't regret.

Are there any areas for improvement or something Oyova could have done differently?

Of course, there is always room for exploration and enhancement in any business. However, during our time working with Oyova, we have found no areas that specifically require improvement. The communication has been excellent, the deliverables have been consistently high quality, and the team has consistently demonstrated a great understanding of our needs. 

If there's one thing we would change, it's our own timeline. We genuinely wish we had partnered with Oyova sooner. The efficiency and effectiveness of their team's performance, coupled with their ability to deliver well-crafted and innovative solutions, have had such a significant impact on our operations and our digital presence. The value they have added to our organization is immeasurable, and we can't help but imagine the additional progress we could have made had we engaged with them earlier. 

To this end, we wholeheartedly recommend Oyova to any business seeking robust web and software solutions. Their professional expertise, their dedicated team, and their commitment to client satisfaction are a rare find in today's digital landscape. In our experience, they've set a high bar, and we look forward to continued growth and success with their partnership.

BACKGROUND

Please describe your company and position.

I am the Owner of Everything Ants

Describe what your company does in a single sentence.

Everything Ants design and manufacture ant keeping equipment.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Oyova to accomplish?

• Help design and then implement a browser-based app to log locations where queen ants are found.

SOLUTION

How did you find Oyova?

Referral

Why did you select Oyova over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Oyova were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I provided a functional specification describing the functionality I wanted in the application. We reviewed it and decided which pieces we would use to create an MVP. We moved the other items into future enhancement releases. As of this writing, we are still working on version 2 items. Deliverables included a functioning MVP, hosting services, and payment/subscription services.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Primarily the functioning MVP and payment systems.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Beth has done, and continues to do, a fantastic job as my project manager! Usually same-day or next-day responses to my concerns/questions. Turn-around time on bug fixes is a day or two, and enhancements are very timely as well.

What was your primary form of communication with Oyova?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

In our initial exploratory virtual meetings, I was impressed with the professionalism of the staff, as well as the breadth and depth of technical knowledge that was available among them. None of the functionality I asked for was confusing or something new to them. They had experience with everything I needed, including payment systems, hosting, and mapping software.

Are there any areas for improvement or something Oyova could have done differently?

Nope. I've been very pleased with Oyova's work so far.

BACKGROUND

Please describe your company and position.

I am the COO of Franciscan Media

Describe what your company does in a single sentence.

Franciscan Media is a publisher of resources designed to share the Gospel in the spirit of St. Francis.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Oyova to accomplish?

• Improve SEO
• Improve UI/UX of our website
• Ensure the proper function and success of our entire digital presence

SOLUTION

How did you find Oyova?

Direct Email Solicitation

Why did you select Oyova over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Oyova were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Help us adapt to our new WordPress site and environment. 
• Optimize our SEO. 
• Clean up errors in the back end. 
• Help us find and migrate to a new website hosting partner. 
• Review and help optimize our eCommerce pages. 
• Act as support partner as the team learns best practices in WordPress.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improvement in site traffic. Other intangible benefits such as reduction on lists of errors and problems on back end, better peace of mind among employees that work in WordPress.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are incredibly responsive to our requests. They are very diligent in scheduling meetings when needed. They have excellent tools for keeping notes and action items, and are always more on top of things than we are!

What was your primary form of communication with Oyova?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They seem to have an amazing culture full of smart, experienced people who seem to like working together! They are dedicated and focused. They make us feel like we are their only client!

Are there any areas for improvement or something Oyova could have done differently?

So far, nothing to suggest!

BACKGROUND

Please describe your company and position.

I am the CEO of Cafe Tables

Describe what your company does in a single sentence.

Cafe Tables fabricates tabletops made of wood, metal and stone and provides a variety of table bases and other furnishings for restaurants, hospitality groups, hotels, homes and more.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Oyova to accomplish?

• Streamline our website
• Help with SEO

SOLUTION

How did you find Oyova?

Referral

Why did you select Oyova over others?

• High ratings
• Pricing first our budget
• Referred to me
• Company values aligned

What was the size of Oyova’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed our website to be streamlined. We had a foundation created, but it wasn't exactly what we were after. Oyova came in and helped us get everything functioning properly and efficiently. They helped create special programs for our backend so that we could provide our customers with the proper discounts and helped ensure our freight API was correct.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increase in sales online
• Increased online traffic to certain pages

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Oyova's project management team is wonderful. They are very responsive and get the work done promptly. They are always reaching out to make sure we are up to date and to see how things are running for us. And our account manager, Beth, is the best!

What was your primary form of communication with Oyova?

Virtual Meeting

What did you find most impressive or unique about this company?

Oyova is very responsive, which is something we really are thankful for.

Are there any areas for improvement or something Oyova could have done differently?

None that we can think of!

BACKGROUND

Please describe your company and your position there.

I am a Director for an Archival Management and Marketing Services company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Oyova, and what were your goals?

We had a custom software developed by a previous company that exceeded budgetary costs that they had estimated and set and kept delivering fixes to the application’s bugs in an inconsistent timeline.

We needed to switch vendors to a software development shop in the US, were experts in the platform our software was developed on (Laravel) and could stick to budgetary requirements. Oyova was the company we went with, and we've been much more excited to work with them throughout the development process than the previous vendor.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found them through a referral and down-selected them based on their experience with the platform, methodical software development process, willingness to communicate budgetary constraints well ahead of time, and practice of keeping software development on-shore.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They took over developing our existing software stack, Laravel, with Nova and Vapor. They spent the first three weeks understanding the code base from the previous development partner and made suggestions on bug fixes/software changes that needed to occur based on their findings. They helped us develop a method to report bugs within the software and prioritize the bugs and feature requests.

One of the biggest challenges with our project is the ability to integrate into other systems that our customers interface with- Oyova was able to resolve some of the sync challenges we had with the integration and provided security recommendations that our other vendor was unable to offer or did not share.

How many people from the vendor's team worked with you, and what were their positions?

There were three people within the core team- an account manager, Oyova's lead software developer/manager, and our dedicated developer that worked directly on the project (and is currently working with our project). Ryan, the dedicated developer, has been a rockstar for our project. His personality and willingness to help are what we appreciate the most.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Oyova was able to help resolve a data export challenge that our team has had, providing a means for exporting the data much more quickly. Oyova was able to resolve a key integration issue where our integration provider was rate-limiting us due to inconsistent code from our previous developer, which Oyova was able to determine very quickly. They've exceeded our expectation time and time again with the quality of their deliverables in resolving bugs and issues.

Describe their project management style, including communication tools and timeliness.

The project management was phenomenal. They've always met deadlines that we needed for specific bugs and features within our application and communicated budgetary thresholds being crossed much earlier than the previous vendor (and I should mention, they barely ever cross budget thresholds that are set). They communicate rapidly over Slack, as well as email, as well as their project management tool, TeamWork.

What did you find most impressive or unique about this company?

Ryan was able to step in, know precisely what Laravel can and can't do, and provide recommendations and fixes to challenges that took weeks with our previous development company.

Are there any areas for improvement or something they could have done differently?

We wish there were more than one resource working on the project, but otherwise, Ryan has been solid with the work that he’s delivered.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing director at Hueman People Solutions, a recruitment services company.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Oyova?

Our website was outdated, and we wanted to create a new mobile-friendly platform to represent our value proposition better. Our team was looking for a specific site for our needs in the CMS platform we were using.

SOLUTION

What was the scope of their involvement?

Oyova did web development for us from scratch based on the designs we provided to them. Regarding technologies, they built the site on HubSpot because that’s where we had our CRM, and we wanted to integrate it into the new website.

They started by doing discovery calls with us to establish the scope of work and details within the contract. After that, they started coding the platform based on our requirements, which was something unique, so they didn’t use any templates. Oyova’s team designed a mega menu for us to make the site very intuitive and user-friendly.

In terms of features, they set up the backend in a way that we could easily scale and configure the platform depending on our needs. Aside from that, everything was straightforward because the platform integrates with our CRM. In addition, the website has automated data updates.

What was the team composition? 

We worked with Beth (Director of Accounts), Ryan (Director of Operations), Angela (Marketing Strategist), Eric (Programmer), and multiple developers from their team.

How did you come to work with Oyova?

Oyova was a professional referral from someone who previously worked with them. We chose them for this project because they had previous experience with the CMS we were using.

How much have you invested in them?

We invested around $40,000 with them on this project.

What is the status of this engagement?

We worked together from August–December 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They adhered to our internal team's designs and tried to make everything work. If they had some challenges, they were open about responding and making suggestions to improve the product.

How did Oyova perform from a project management standpoint?

Project management was great; they delivered on time and within budget, and their team was responsive, lovely, and professional. Regarding tools and communication, we used phone calls, emails, and a shared Google Docs file.

What did you find most impressive about them?

Our leadership team loved their work.

Are there any areas they could improve?

They could streamline communication — sometimes, we lose things if we have 50 daily emails.

Do you have any advice for potential customers?

To keep an organized process, plan and schedule everything upfront. Moreover, establish a dedicated project manager from your team that can work directly with them. In addition, they’re a responsive team, so ask questions to them and reciprocate with constant communication.

BACKGROUND

Introduce your business and what you do there.

I’m a contracted consultant working with the executive team of a collision repair business that has a total of 75 shops. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Oyova?

We hired Oyova for web development.

SOLUTION

What was the scope of their involvement?

We had an existing webpage, but it was scrapped for the most part. Oyova connected some of the third-party platforms we use as components to support the website. The website is built on WordPress multisite architecture, which helps us manage all our sub-brands. We have one master site we use as a home site, and then around 25 microsites that we can administer from one centralized dashboard. 

We have a couple of other plug-ins for things like a maps API and a scheduling API. There are also connections to Podium, a tool we use as a widget for live chat, and other ways we interact with customer reviews. We’re currently in the late stages of getting the site live, but we’ll test it for a bit longer before we launch. 

What is the team composition?

We negotiated the deal with the CEO, and we’ve had a few project managers who have been helping us along the way. We’ve also been working with a lead developer and a few other technical directors on most calls. We interact with 4–5 people regularly. 

How did you come to work with Oyova?

They were a referral from a colleague. We interviewed 3–4 other companies, and after a rigorous process of qualifying and ensuring we had the right scope, we selected Oyova. 

How much have you invested with them?

We’ve invested around $115,000 with Oyova so far. 

What is the status of this engagement?

We started working together in October 2021, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The design is very elegant, and we think they did a great job. 

How did Oyova perform from a project management standpoint?

They work very well with our team. We typically communicate via Zoom and Microsoft Teams; we use InVision for collaboration and Google Docs to write copy. 

What did you find most impressive about them?

They’ve been flexible and responsive, even when we’ve made the process a little more difficult. We feel good overall about how they’ve responded to us. When we’ve had a few issues, they’ve handled them effectively, and they’ve been able to get us back on track. 

They have a nimble platform that is very cellular, and they bring in the right teams for the right parts of the assignment. They listen to us, and they ask good follow-up questions to show that they’ve been listening. We appreciate their openness and style and think they’re a great crew to work with. 

Are there any areas they could improve?

We would appreciate a bit more structure when it comes to status checks. We’d like it if we received meetings for agendas and outlines for the outcomes and next steps. Their project management style is a little looser, and we work better with a more rigorous approach. 

Do you have any advice for potential customers?

Have your part of the assignment as well thought out as possible at the beginning of the project. Make sure you know the features and functionalities you want and give yourself a bit of a cushion in the budget to make room for necessary changes in the assignment.

BACKGROUND

Please describe your company and your position there.

I am a project manager & executive assistant to the CEO of a financial services company - private equity & alternatives investing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Oyova?

Our website was out of date, and had many functionality challenges. We wanted to fix the bugs and update the design so we could feel good about beginning marketing efforts to drive people to the website.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were introduced to them by a marketing company. After a few initial conversations, we liked the examples of their work product, and their option to pay-as-you-go pricing structure was a big driver in our decision to select Oyova.

Describe the project in detail and walk through the stages of the project.

We transferred our domains to their server. Had a few meetings to review some of the functionality changes. Also began discussing an updated wireframe that we were working on, and ultimately reviewing design iterations as we work our way to the final product.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with 4 people including Director of Operations & Implementation Engineer, Director of Accounts, Marketing Strategist, and another team member (position unknown).

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They are incredible at keeping the project on track with momentum. Their follow-up is quick and thorough. They are in tune with the aesthetic we want to achieve, our unique challenges, and their work product reflects that.

How effective was the workflow between your team and theirs?

Workflow has been fantastic. Their consistency, responsiveness, and friendly and clear communication truly drive progress forward.

What did you find most impressive or unique about this company?

Their ability to keep the project on track. Also, their openness to listen to what we need, interpret our challenges, and come to the table with fitting & creative ideas.

Are there any areas for improvement or something they could have done differently?

None

BACKGROUND

Please describe your company and your position there.

We run a faith-based non-profit to preserve and promote the teachings and ministry of the late Christian leader, Jamie Buckingham.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Oyova, and what were your goals?

Our website was built on a shoestring when our non-profit was in its infancy. Over the years, our ministry expanded and we amassed a great deal of content. We needed a company to help us rebuild the site for better usability, easier navigation, and improved visual appeal.

SOLUTION

How did you select this vendor and what were the deciding factors?

Oyova created a website for another non-profit that we know well, and we were introduced to some Oyova staff members at an event we were attending. Afterwards we reached out to Oyova and determined they had the knowledge and skill to help us with our project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had numerous video conference calls arranged by our excellent project manager, Beth Rener. We described our needs; they reviewed our website in great detail and came back to us with various ideas and options to accomplish our goals. As the new site began to take form, Oyova was very responsive to our feedback, as we ironed out every detail of navigation and function.

How many people from the vendor's team worked with you, and what were their positions?

Beth Rener was the project manager who worked with us from start to finish. Over the year+ of the project, we had three people who worked on the design and development side. Eric Franklin was the most recent of these, and he was instrumental in helping us fine-tune and ultimately finalize the new site.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have received many positive comments about the updated look and improved functionality of our new site. It is easier to "find" content. People who visit our site stay on it longer.

Describe their project management style, including communication tools and timeliness.

Beth Rener did a great job keeping us informed of progress and answering questions. We did not have a specific timeline for this project. All communication was by video conference and email.

What did you find most impressive or unique about this company?

They worked hard to understand our ministry and vision. We appreciate their patience, given our lack of web literacy. We did not know what was or was not possible to accomplish, especially given our financial limitations as a non-profit. They worked with us to keep costs down as much as possible.

Are there any areas for improvement or something they could have done differently?

We would have liked to have more telephone access to our developer. There were a few times when it seemed we could have communicated better via a brief phone call than through a series of emails.

BACKGROUND

Introduce your business and what you do there.

I’m a licensed plumber and the owner of Sewer Drains & More Inc., a plumbing services company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Oyova?

I needed help marketing my website because it wasn’t appearing on Google searches.

SOLUTION

What was the scope of their involvement?

Oyova first helped me set up my Google Business account, which they’ve been managing since. They also rebuilt my website from scratch and set up everything to make it clearer to people what my business was about. Additionally, they designed my logo; I only gave them the idea, and they were in charge of everything else. Since then, they’ve been helping me market my site on Google.

What is the team composition?

I’ve worked with 3–4 people from Oyova.

How did you come to work with Oyova?

I had used Oyova before, and they were great.

How much have you invested with them?

I’ve spent about $5,000.

What is the status of this engagement?

We started working together around the beginning of 2020, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The website that Oyova created for me is a big improvement compared to my former website — I would rate their job a 10/10.

How did Oyova perform from a project management standpoint?

Oyova’s project management is great. We communicate via email and text messages, and they reply very fast whenever I get in touch with them.

What did you find most impressive about them?

Oyova has been a great partner in all aspects, and they offer affordable prices.

Are there any areas they could improve?

No.

Do you have any advice for potential customers?

Communication is key. Explain what you want and how you want it, and Oyova will deliver that for you.