Santos Digital

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of G&G Creative, a women-owned agency specializing in digital transformation. We offer branding, web design, marketing campaigns, managed hosting, ADA compliance, and technical support to help businesses grow and boost ROI.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Santos Digital?

We needed help designing, developing, and launching WordPress websites.

SOLUTION

What was the scope of their involvement?

Santos Digital has designed and developed WordPress websites for us. The team has delivered website mock-ups, a staging site, and a live WordPress website. In addition, Santos Digital provides website maintenance and troubleshooting.

What is the team composition?

We’ve worked with 2–5 teammates from Santos Digital.

How did you come to work with Santos Digital?

We found them on Upwork. We chose them because they had high ratings, their pricing fit our budget, they were a great culture fit, and their company values aligned with ours.

How much have you invested with them?

The project cost is confidential.

What is the status of this engagement?

We started working with them in January 2023, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Santos Digital has delivered better website leads, improved digital branding, site speed, professional reputation, and website UX. We’ve tracked these improvements through Google Analytics and Web.dev.

How did Santos Digital perform from a project management standpoint?

Santos Digital’s project management is incredible. The team always delivers on time and is very communicative. We communicate via email and messaging apps.

What did you find most impressive about them?

Santos Digital’s communication, quality, consistency, and commitment to our relationship are impressive.

Are there any areas they could improve?

There’s nothing they need to improve.

BACKGROUND

Please describe your company and position.

I am the Founder of Matimba Just Safari

Describe what your company does in a single sentence.

We are Safari tour operators 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Santos Digital to accomplish?

• To find more clients

SOLUTION

How did you find Santos Digital?

Recommend

Why did you select Santos Digital over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Santos Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They handled the complete website design from the very beginning and brought all of our ideas to life.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

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Describe their project management. Did they deliver items on time? How did they respond to your needs?

Three people were involved in the project, and each completed their part on time and responsibly.

What was your primary form of communication with Santos Digital?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

They are fast and creative.

Are there any areas for improvement or something Santos Digital could have done differently?

No

BACKGROUND

Introduce your business and what you do there.

I’m a partner at Abilator AS, a business consulting and organizational development company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Santos Digital?

We needed help with web development, upgraded installations, custom-made scripts, and technical support.

SOLUTION

What was the scope of their involvement?

Santos Digital has created several web pages on multiple sites for us and some of our business partners. The team has handled the process from the idea to the implementation and support after the launch. The team has worked on our homepage and landing pages for other brands we manage.

What is the team composition?

We’ve worked with one teammate from Santos Digital.

How did you come to work with Santos Digital?

We found them on Upwork. We chose them because they had high ratings, were close to our geographic location, had a great culture fit, and offered good value for the cost.

What is the status of this engagement?

We started working together in August 2023, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Santos Digital has delivered on time, with high quality and on budget. We have more people signing up for our training through our homepage. Additionally, we’ve seen better website performance and have received positive feedback from users.

How did Santos Digital perform from a project management standpoint?

Santos Digital has delivered on time. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Santos Digital is warm, interested, and available.

Are there any areas they could improve?

I don’t think there’s anything they can improve on.

BACKGROUND

Introduce your business and what you do there.

I’m the CMO of Counity Neuro Services, a healthcare company that provides specialized neurological and psychiatric care focused on improving patients' overall health and well-being.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Santos Digital?

We needed to improve accessibility and streamline the design of our practice's web presence to engage with our patients.

SOLUTION

What was the scope of their involvement?

Santos Digital has designed and developed our website from scratch using WordPress and Elementor templates. The team has also added an accessibility widget through UserWay and integrated Google Analytics to monitor our website traffic. Moreover, Santos Digital has sourced images, and I've written the copy and provided photographs.

What is the team composition?

I've worked with one teammate from Santos Digital.

How did you come to work with Santos Digital?

We found Santos Digital through an online search. We chose them because their pricing fit our budget, they offered good value for the cost, and their company values aligned with ours.

How much have you invested with them?

We've spent $5,000–$10,000.

What is the status of this engagement?

We started working with Santos Digital in January 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We've set up milestones for deliverables ahead of time. Since working with Santos Digital, our website traffic has increased by about 200%.

How did Santos Digital perform from a project management standpoint?

Santos Digital has delivered on time consistently. We communicate via email and messaging apps.

What did you find most impressive about them?

Santos Digital's responsiveness and eye for great design are impressive.

Are there any areas they could improve?

I don't think there's anything they can improve on.

BACKGROUND

Introduce your business and what you do there.

I'm the website design and development manager for Check-in Pax, a software company. We provide a simple and efficient event planning software designed to streamline event management without unnecessary complexity or costly subscriptions. Our software caters to both single event projects and recurring events.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Santos Digital?

We needed help with our website's design consistency and following our brand guide.

SOLUTION

What was the scope of their involvement?

Santos Digital redesigned our website. The team delivered Figma design mock-ups and final released pages. The team redesigned our home, product, and pricing pages.

What is the team composition?

We worked with an unknown number of teammates from Santos Digital.

How did you come to work with Santos Digital?

We found Santos Digital on Upwork. We chose them over other options because of their high ratings and design samples.

What is the status of this engagement?

We worked together from April–September 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We measured the success of the project through stakeholder satisfaction, which we measured through internal feedback and usability tests.

How did Santos Digital perform from a project management standpoint?

They delivered on time. We communicated with Santos Digital through virtual meetings.

What did you find most impressive about them?

Santos Digital delivered a great design.

Are there any areas they could improve?

There's nothing they need to improve.

BACKGROUND

Please describe your company and position.

I am the Head of Marketing & Sales of matelso GmbH

Describe what your company does in a single sentence.

Software Company focussed on Lead Tracking and Lead Management in the MarTech Landscape - especially when it comes to Inbound Calls.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Santos Digital to accomplish?

• New content on website, which follows CI and Tech guidelines
• Solving Tech problems with our Website Setup

SOLUTION

How did you find Santos Digital?

upwork

Why did you select Santos Digital over others?

• High ratings
• Good value for cost
• Skilled in Tech AND Design!

How many teammates from Santos Digital were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed help of a Wordpress expert, who not only has the technical skills to solve bigger problems but also in the same time has a deep understanding for UX and Design.

We built content and solves many issues together.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Amount of pages and time saved, at this time, we would've not been able to get so far with this level of quality

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes! Very good project management. Also Yes! They were very helpful and proactive.

What was your primary form of communication with Santos Digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Combination of Tech Skills, Design Skills and just a very nice personal connection!

Are there any areas for improvement or something Santos Digital could have done differently?

Not really

BACKGROUND

Introduce your business and what you do there.

I’m the director of Montr, an IT company that develops applications to help organizations transition from paper to digital work, making mobile work more enjoyable, faster, and more efficient for both business and government clients.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Santos Digital?

We needed help designing a new corporate website.

SOLUTION

What was the scope of their involvement?

Santos Digital has provided us with a new design and website, as well as support and maintenance. The team primarily handles the technical build and ongoing maintenance.

How did you come to work with Santos Digital?

I found Santos Digital through an online search and chose them because of their high ratings. Additionally, they had worked on similar projects for corporate website design.

How much have you invested with them?

We’ve spent less than $10,000.

What is the status of this engagement?

We started working with Santos Digital in February 2024, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Santos Digital works in a fast and professional way. The team sticks to the upfront agreed-upon deadlines and continues to deliver fast and quick support and maintenance. Moreover, our management is really pleased with the outcome of the new website launch.

How did Santos Digital perform from a project management standpoint?

Santos Digital is always in control, fast, and responsive. We primarily communicate through virtual meetings.

What did you find most impressive about them?

Overall, Santos Digital’s above-average performance in project results is impressive.

Are there any areas they could improve?

I don’t think there’s anything they can improve on.