SapientPro

BACKGROUND

Please describe your company and your position there.

I am an entrepreneur who owns my private limited company and serves corporate and creative clients all over the globe. I am also a partner in an arts education and entertainment LLP, which hired Sapient Pro. We make educational applications to increase awareness of the environment.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SapientPro?

My company has been working on an iPad application for over four years. Since the technology is new and it the project is ongoing, we wanted to hire an in-house team to complete it. We were surprised that freelancers like Sapient Pro could provide us with the same service as an in-house team.

We have asked more than 4-5 development teams to complete the application. Despite finishing the artwork, delivering the content, and hiring recommended teams, we could not complete the project. We lacked knowledge about developing and integrating new technology.

What were your goals for this project?

Our main goal was to hire an in-house team to complete the project. We were looking for creative developers who could work with us on a long-term basis, both on this project and on other upcoming projects.

SOLUTION

How did you select this vendor?

This vendor was suggested by a website developer, who had already worked on a yearlong project with us and is still working with us now.

Describe the project in detail.

The app is a new format of a digital book. Since no one has made something like this before, we were unable to complete the app in the way that we had visualized it.

After two years, the previous developers had completed only 10% of the app. The project required a patient and creative team of developers. It was a fresh concept that utilized new technology, and the content kept changing as we received and added more information.

Despite several changes in content and artwork, the app was still being built while we received more deliveries from the content team and artists. We hired four or five development teams, but they were not knowledgeable enough to complete the process on time.

What was the team composition?

Communicating with the development team was very easy, and their attention to detail was excellent. They made several suggestions to improve the app’s technology. All four developers have been absolutely fantastic. They have also offered to work with us on three of our future projects since they have a larger team of people to multitask.

The app has been submitted after integrating the team’s suggestions, which were very fruitful. Both their creative and technical advice has helped us make a better product. Everyone on the team has been consistently available on Skype while building this app, which helped accelerate the submission process and shorten the overall timeline.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are currently in the app review process.

What did you find most impressive about this company?

Their attention to detail was fantastic. We missed a lot of guidelines for submission, but they were always there to reconfirm the requirements for the submission process. They were available every time we sent them a message on Skype or requested a quick information call. Even though we had many issues with content changes and errors throughout the process, we appreciate their patience and enthusiasm for the app.

Are there any areas for improvement?

We were surprised that everything about SapientPro was so perfect. They were very easy to work with and knew their job really well. After trying out multiple development teams over the last two years, we've found the perfect team to build this app and assist with our future projects.

BACKGROUND

Introduce your business and what you do there.

MWater is a water delivery service. We deliver 15-liter water bottles to organizations, factories, and normal households on a weekly basis.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SapientPro?

We needed to replace our legacy call-center CRM with a customized one.

SOLUTION

What was the scope of their involvement?

We found an open-source product called EspoCRM and found that it had a 70% fit with our business from the start. SapientPro was brought in to complete the remaining 30%.

I provided PowerPoints with requirements specifications to SapientPro which they used to carry out development. We then sent the work to users for testing and pushed it to the production server thereafter.

What is the team composition?

I was in contact with three people from their team: the business process manager, the senior full-stack web developer, and the backend developer.

How did you come to work with SapientPro?

We found a vendor in Ukraine while looking online for companies that could customize EspoCRM. We called them, but they told us that they no longer worked with the platform and referred SapientPro to us.

How much have you invested with them?

The cost of their work for the initial scope was $15,000, but the total cost—including changes we made—was $21,000.

What is the status of this engagement?

We started working with them in May 2017. The first deployment to production was made in December 2017 and we’ve only made minor changes since that time.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The CRM is meant for internal use. We’ve evaluated it by gathering user feedback as well as tracking the number of change requests and issues they submitted. I know that users are happier than ever.

How did SapientPro perform from a project management standpoint?

We followed a strongly enforced agile process. We had a user acceptance testing (UAT) and development server for SapientPro. They were never allowed to work on the production server unless something critical happened.

Everything was delivered on time. I normally assigned their priorities when submitting change requests and issues. They would usually complete all issues and change requests within one week, allowing us to have weekly deployments.

We initially communicated via email but later moved to Skype. We had weekly conference calls through either Skype or TeamViewer.

What did you find most impressive about them?

They are inexpensive, professional, and highly skilled.

Are there any areas they could improve?

SapientPro needs to perform more testing before they release the code to our UAT server. Sometimes, after developing per our specifications, we found that the work was incomplete or improperly tested. Some complex requirements demanded two or three attempts before deployment to production.

Do you have any advice for potential customers?

I haven’t had any significant issues with them, so I don’t know what advice to give. I believe that SapientPro’s clients are in good hands.

BACKGROUND

Introduce your business and what you do there.

I am the founder and CEO of Clonar, a service that helps users manage their subscription services. We started about four months ago and are based in Amsterdam.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SapientPro?

Our team primarily consists of backend developers, so we needed a frontend team to help us build a native iOS app for our platform.

SOLUTION

What was the scope of their involvement?

Their scope was limited to frontend development. We provided them with product specifications and built the backend of the platform, and they were tasked with all UX/design elements in building a frontend that could integrate with what our in-house team had created.

What is the team composition?

I worked with a project manager and three developers.

How did you come to work with SapientPro?

I sent out a few inquiries on various community channels and startup groups looking for recommendations on frontend development companies. I turned down a few requests before SapientPro approached me, and they seemed to have a good combination of skills for the project.

How much have you invested with them?

We’ve invested between $2,500 and $3,000.

What is the status of this engagement?

We started working together in December of 2017 and completed development in the beginning of February. The product is now going through testing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have yet to launch the app and have not yet gathered user data. However, the quality of work overall has been very good. They’ve delivered with very little deviation between my expectations and the outcome, and we’ve really appreciated that.

How did SapientPro perform from a project management standpoint?

They were excellent communicators from the beginning. Skype was our primary mode of communication, but we also used email, chat, and had regular conference calls. We started off using Slack, but that didn’t work out for a variety of reasons. They reliably met deadlines and worked very transparently. We experienced a fair amount of scope creep throughout the project, so we had a few negotiations on what the original scope encompassed and what needed to be added on. Those conversations were very easy to have, and they were very accommodating.

What did you find most impressive about them?

They were very easy to do business with. When they pushed back on any of my directives, they had very solid reasoning. They were very professional in the way that they approached things, and both the project managers and the developers were great to work with.

Are there any areas they could improve?

They could’ve done a slightly better job in outlining what they would offer during the post-development process upfront. Towards the end, testing the product became somewhat of a hassle. This is a common problem that disconnected development teams face, and we were happy with the app after its completion. There were also some language barriers between our team and theirs, but it never got in the way of development. All in all, we had a very positive experience.

Advice for potential customers?

I would recommend that new clients make sure to specify the services that they’re looking for during the post-development phase.

BACKGROUND

Introduce your business and what you do there.

I'm a partner at Stonehaven Cozmix Group, a strategy, data, and insights company focused on life sciences and animal health.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SapientPro to accomplish for Stonehaven Cozmix Group?

We needed help with a few transformative software development products for our group.

SOLUTION

What was the scope of their involvement?

SapientPro helped us create the backbone software engine for a veterinary registration database updated weekly across all key international markets. The team mainly focused on backend development and API transfer of data to Stonehaven.

What is the team composition?

We worked with 2–5 teammates from SapientPro.

How did you come to work with SapientPro?

We found them through an online search. We chose them over other options because they had high ratings and offered good value for the cost.

What is the status of this engagement?

We worked together from January–April 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

SapientPro has delivered MVPs at various points along the life of the project. The team has created two products that are rapidly adopted by our customers, helping them support the decision-making process in a much more effective way.

How did SapientPro perform from a project management standpoint?

SapientPro has been very professional, proactive, and communicative. The team has delivered on time and within the budget agreed.

What did you find most impressive about them?

I was impressed by SapientPro's pragmatism in developing a solution. The team is also very cost-effective for the job to be done.

Are there any areas they could improve?

I don't think there's anything they can improve on.

BACKGROUND

Please describe your company and position.

I am the Founder of ElMaître

Describe what your company does in a single sentence.

We have a platform that enables diners to choose their waiter, helps restaurants manage staff performance, and gives hospitality workers a portable, verified professional profile.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SapientPro to accomplish?

• Turn our hospitality platform concept into a working MVP.
• Build the core restaurant, worker, and customer user flows.
• Implement waiter selection, staff management, QR feedback, and booking-system integration.

SOLUTION

How did you find SapientPro?

Online Search

Why did you select SapientPro over others?

• High ratings
• Company values aligned
• Responsive

How many teammates from SapientPro were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired SapientPro to design and develop a full MVP of our hospitality platform, including both frontend and backend systems. The scope of work covered product definition, UX/UI design, and full-stack development of a web-based platform that integrates with existing restaurant booking systems. The solution connects three user types, restaurants, workers, and diners, and introduces new functionality around waiter selection, staff management, and performance tracking. 

Key deliverables included:
• A complete restaurant dashboard to manage staff, shifts, tables, reservations, and QR codes • A worker profile system with transferable ratings, skills, and work history 
• A customer flow allowing diners to select a preferred waiter after booking 
• A feedback and review system linked to real reservations and QR-based interactions 
• Integration capabilities with booking platforms (e.g., CoverManager) and fallback QR-based flows for non-integrated venues 
• Secure authentication, data handling, and overall system architecture ready for scaling 

The result was a fully functional MVP that translates a complex operational concept into a working, scalable product.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The team successfully delivered a fully functional MVP that covers all core features, including the restaurant dashboard, worker profile system, and customer-waiter selection flow. All key milestones were met on schedule, and the platform was built in a scalable and modular way, allowing for future iterations and integrations. They were able to translate a complex product concept into a working system with multiple user roles, real-time logic, and integration capabilities, which demonstrates strong execution and technical understanding.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team managed the project very effectively and consistently delivered items on time. Communication was excellent throughout; they were highly responsive, proactive, and always on top of things. They adapted quickly to feedback and evolving requirements, and were flexible in accommodating changes as the project developed. Overall, they were very easy to work with and demonstrated strong ownership of the project.

What was your primary form of communication with SapientPro?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was their responsiveness and sense of ownership. They were always quick to reply, immediately got on top of any request, and kept things moving without delays.

Are there any areas for improvement or something SapientPro could have done differently?

There were no major areas for improvement. If anything, as the product evolves, even more proactive suggestions on future enhancements could add additional value.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of URtip, a digital tipping platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SapientPro?

We needed to build an app.

SOLUTION

What was the scope of their involvement?

SapientPro has designed, developed, and integrated payment systems for our app. The goal is to create a frictionless and accessible app for everyone.

What is the team composition?

We work with 3–4 teammates from SapientPro.

How did you come to work with SapientPro?

Someone referred SapientPro to me.

What is the status of this engagement?

We started working together in January 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

SapientPro has successfully built our app. Users have given positive feedback about how easy it is to use.

How did SapientPro perform from a project management standpoint?

SapientPro is incredibly punctual and extremely good to work with. We communicate via in-person meetings, virtual meetings, and emails.

What did you find most impressive about them?

Their level of expertise and advice is very high. The team can’t do enough to help and is always available to help. Overall, they meet our goals and exceed all my expectations.

Are there any areas they could improve?

There’s nothing they need to improve.

BACKGROUND

Please describe your company and position.

 I am the CIO of an automotive company 

Describe what your company does in a single sentence.

Software Development 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SapientPro to accomplish?

• front-end and back-end development

SOLUTION

How did you find SapientPro?

Referral

Why did you select SapientPro over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from SapientPro were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We have had the privilege of working with SapientPro for over five years, and our experience has been nothing short of outstanding. SapientPro consistently demonstrates a commitment to excellence by hiring highly skilled professionals who are not only talented but also deeply dedicated to their work. Over the years, we've relied on both their front-end and back-end development teams, and every time they have exceeded our expectations. Their ability to understand complex requirements, adapt quickly, and deliver high-quality results on time is remarkable. What truly sets SapientPro apart is their reliability, professionalism, and unwavering focus on client satisfaction. They approach every project with precision, creativity, and a strong sense of responsibility. I can say with complete confidence that SapientPro is one of the most dependable partners we've ever worked with. I cannot recommend them highly enough - if you choose to work with them, you will not be disappointed.  

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I can say with complete confidence that SapientPro is one of the most dependable partners we've ever worked with. I cannot recommend them highly enough - if you choose to work with them, you will not be disappointed. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes

What was your primary form of communication with SapientPro?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Everything

Are there any areas for improvement or something SapientPro could have done differently?

no

BACKGROUND

Please describe your company and position.

 I am the Founder of a real estate company 

Describe what your company does in a single sentence.

NA

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SapientPro to accomplish?

• Build an MVP
• Work through 3 additional projects/sets of improvements

SOLUTION

How did you find SapientPro?

Clutch Site

Why did you select SapientPro over others?

Good value for cost

How many teammates from SapientPro were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked with Sapient to create an MVP of a services marketplace, and since have worked through 3 additional sets of projects. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We delievered and MVP of the product and multiple updates. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We worked through and established a clear process fo scoping our new prejects, and managing their execution on time. I trust the team very much 

What was your primary form of communication with SapientPro?

Virtual Meeting

What did you find most impressive or unique about this company?

Sapient Pro have been awesome partners and more than I could have expected. Theres always risk when hiring a new development team, and I am so happy we decided to use Sapient Pro. 

It feels like they are on your team, want to understand your business challeneges, and work with you on solutions. We would not be where we are today without them and I am excited about our continued work together. 

Are there any areas for improvement or something SapientPro could have done differently?

Ensure code is fully QA'd or offer more comprhensive QA offerings 

BACKGROUND

Please describe your company and position.

I am an executive at Prophet Hunter

Describe what your company does in a single sentence.

We aggregate publicly available stock market data and provide insights on that data to our subscribers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SapientPro to accomplish?

• Build an MVP website
• Optimize for subscriber conversion

SOLUTION

How did you find SapientPro?

Clutch Site

Why did you select SapientPro over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from SapientPro were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Design and develop a fully functioning web application which pulls and aggregates data from SEC.gov and yahoo finance then transforms that data into actionable insights for consumers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A fully functioning site with user login, stripe payments, and database storage for the data.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team at SapientPro were very responsive, transparent, and delivered on their promises within the quoted budget and timeline. They were amazing to work with.

What was your primary form of communication with SapientPro?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Every other development company I talked with did not want to use the SEC.gov API because it's relatively old and out of date. The team at SapientPro insisted on using SEC.gov because relying on another service would just create a middleman and introduce cost and risk into the feed unneccessarily.

Are there any areas for improvement or something SapientPro could have done differently?

Not that I can think of.

BACKGROUND

Please describe your company and position.

I am the Manager of TGM Marketing Ltd

Describe what your company does in a single sentence.

TGM Marketing Ltd is a company dealing with IT and online business.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SapientPro to accomplish?

• Laravel based website development

SOLUTION

How did you find SapientPro?

Online Search

Why did you select SapientPro over others?

Good value for cost

How many teammates from SapientPro were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Website backend development, incl.:

• Administrative panel;
• Client dashboard;
• Payment processing with PayPro Global Services and BTC Pay.
• API connection to a service provider.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Successful Testing of the project cycle deliverables, incl.:

• successful registration and e-mail conformation;
• "retention" of highly risk customer profiles;
• successful payment processing of one-time purchases.
• successfully tested administrator functions
• managing clients' accounts.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Timely delivery of all the items.
• Good time management. Implementation of the project as per initial estimation.
• Smooth communication.

What was your primary form of communication with SapientPro?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

SapientPro's most impressive skills were their high professionalism and flexibility. We were late in our capacity as a Contractor to provide a Payment Processing Account but Sapient Pro showed no negative reaction and awaited our team to set the issue with Payment Processing. Then they implemented the integration quickly.

Are there any areas for improvement or something SapientPro could have done differently?

No recommendations currently. 100% satisfaction.