Sikich’s Cybersecurity practice is dedicated to assisting clients with cybersecurity consulting, risk mitigation and vulnerability detection and prevention. Our highly experienced and knowledgeable experts specialize in performing compliance audits, penetration tests, security assessments and digital forensic investigations.
As a managed security services provider (MSSP), Sikich maintains an extensive security practice with a 24/7 security operations center where cybersecurity experts monitor systems and applications. Sikich combines essential security capabilities for asset discovery, vulnerability assessment, intrusion detection, incident response, endpoint threat detection, security information and event management (SIEM) and log management.
Sikich has been at the forefront helping organizations modernize their working environments. Using best practices and templates, Sikich offers a structured, predictable approach to delivering Microsoft Teams, Microsoft Phone System, Microsoft 365 and supporting remote work technology. Working in close collaboration, we plan and deliver the entire solution, help users become proficient with their new tools and assist with the organization's digital journey.
About Sikich
Sikich is a Chicago-based global company specializing in technology-enabled professional services and is comprised of one of the largest CPA firms in the United States and ranks among the top 30 nationally (Accounting Today Top 100). With ~ 1,900 employees, Sikich draws on a diverse portfolio of technology solutions to deliver transformative digital strategies. From corporations and not-for-profits to state and local governments and federal agencies, Sikich clients utilize a broad spectrum of services and products to help them improve performance and achieve long-term, strategic goals.
*Securities offered through Sikich Corporate Finance LLC, member FINRA/SIPC. Investment advisory services offered through Sikich Financial, an SEC Registered Investment Advisor.
Sikich offers competitive pricing with clients noting good value for services. Specific costs include $72,000/year for ERP support and $150,000/year for managed IT services. Overall, clients appreciate their proactive support and effective project management, although some mention high costs for minor inquiries.
Sikich has effectively supported clients in achieving various compliance certifications, demonstrating their expertise in cybersecurity and regulatory requirements.
Challenges with Cost Transparency
While clients appreciate the quality of Sikich's services, some have noted that the billing can be expensive and suggest a need for more transparency in project pricing.
Strong IT Support and Security
Clients consistently praise Sikich's reliable IT support and security services. They successfully manage complex IT infrastructures and security requirements while ensuring minimal downtime and high compliance standards.
Proactive Issue Identification
Sikich is proactive in identifying potential issues before they become problems, providing clients with strategic insights and solutions to enhance their IT systems.
Comprehensive Managed IT Services
Sikich offers a wide range of managed IT services, including hardware and software support, network management, and cloud solutions. Their services help clients improve efficiency and maintain robust systems.
Consistency and Reliability
Clients value Sikich's consistent and reliable support, noting that the team's long-term engagement has been crucial to their operations and IT success.
Sikich provided managed IT services for a financial services firm. They were responsible for maintaining the stability of the client's on-premise systems.
Sikich successfully maintained the stability of the client's systems. The team allocated resources to the client's projects and worked alongside them to create effective schedules. The structured team communicated openly via email and met with the client virtually and in person.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Vice President of (a/an) Financial services
Describe what your company does in a single sentence.
Family Office / Capital Management
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Sikich to accomplish?
Managed Service Provider
SOLUTION
How did you find Sikich?
Referral
Why did you select Sikich over others?
Referred to me
Describe the scope of work in detail. Please include a summary of key deliverables.
IT MSP for Firm
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Stability of On Premises Systems
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Once a project is approved, resources are allocated and the work is done on a schedule everyone agrees upon
What was your primary form of communication with Sikich?
In-Person Meeting, Virtual Meeting, Email or Messaging App
What did you find most impressive or unique about this company?
They're a well-run organization. Highly structured with good communication.
Are there any areas for improvement or something Sikich could have done differently?
Sikich is a good fit for larger organizations (i.e. more than 50 endpoints)
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
3.0
Value / within estimates
Willing to Refer
5.0
NPS
Managed IT Services for Nonprofit Organization
IT Managed Services
$1,000,000 to $9,999,999
Jan. 2018 - Apr. 2023
4.5
Quality
4.5
Schedule
5.0
Cost
4.0
Willing to Refer
4.0
"Their staff seemed highly engaged and caring."
Apr 5, 2023
CEO, United Disability Service
Brian Thomas
Verified
Other industries
Akron, Ohio
51-200 Employees
Online Review
Verified
Sikich provided managed IT support for a nonprofit organization. Their responsibilities included assisting internal staff, maintaining the client's network, resolving technical issues, and managing IT projects.
Sikich provided timely, reliable IT support and ensured the security of the client's network throughout. The team worked hard to meet expectations and milestones and provide top-notch customer support. The quality of their work and their excellent IT skills were highlights of their work.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of United Disability Service
Describe what your company does in a single sentence.
An array of programs and services for people with intellectual/developmental disabilities.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Sikich to accomplish?
Manage IT projects
Assist staff with IT access and issues
Maintain our network
SOLUTION
How did you find Sikich?
Other
Why did you select Sikich over others?
Other
What was the size of Sikich’s team?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
All IT services. We have no internal IT staff.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Network performed, projects were managed.
Network was secure.
NOC was helpful.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Virtual CIO managed the SIKICH team per the needs of our org.
What was your primary form of communication with Sikich?
In-Person Meeting
What did you find most impressive or unique about this company?
Good reputation. Their staff seemed highly engaged and caring. Focus on quality provision of their services.
Are there any areas for improvement or something Sikich could have done differently?
We are considering having a dedicated network consultant to eliminate the need of our team to be in the middle of SIKICH and every network/user need.
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
4.0
NPS
"Depending on the need, they could be a good match for a client of our size.
Showing 21-22 of
22 Reviews
Locations (16)
200 W. Madison St., Suite 3200Chicago, IL,
United States60606
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