Sparkhouse

BACKGROUND

Please describe your company and your position there.

My company is a distributor of raw metal material. My role there is in marketing where I develop all graphics and art as well as provide direction to our partners.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sparkhouse, and what were your goals?

After a preivous failed attempt with another company, we were under the gun to get a video produced within two business days to showcase at our tradeshow. This video was a loop that would play on the big TV screen in the back.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected Sparkhouse based on previous work done by them. We knew they were responsive and could deliver a great product.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We started with a quick kick-off call and the team got to work!

Who did you work with and what was the feedback process like?

I worked with Max and he was very patient with me as I was juggling a lot on my end. He was very responsive and kept the project moving forward!

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Many people commented on how nice the video looked.

Describe their project management style, including communication tools and timeliness.

They were very responsive and kept the project moving forward

What did you find most impressive or unique about this company?

We were impressed by their willingness to make the project happen and their ability to provide solutions to me rather than problems.

Are there any areas for improvement or something they could have done differently?

It was perfect!

BACKGROUND

Please describe your company and position.

I am the VP, Marketing & Communications of Santa Barbara Zoo

Describe what your company does in a single sentence.

Santa Barbara Zoo needed a TV spot to drive attendance while also enforcing it's brand identity. The Zoo wanted this spot to be like never before produced for the Zoo, so the marketing team did their research and went beyond our region to find the perfect production company to take this on from concept to finish. Sparkhouse was the clear winner. Not only did they create every aspect - from script, to sourcing cast, to a beautiful and cinematic effect - they were wonderful to work with and delivered our product in the insanely tight window of time that we needed. They took feedback and incorporated it perfectly until we were 100% thrilled with the spot. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sparkhouse to accomplish?

• Drive attendance
• Enforce and communicate a new brand identity
• Create a cinematic and timeless feel

SOLUTION

How did you find Sparkhouse?

Online Search

Why did you select Sparkhouse over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Sparkhouse were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

:30 commercial spot

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The spot only began airing yesterday, there are no KPIs there. But ameasurable outcome is that the Zoo loves the spot, as does the external audience that it's been shared with thus far

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they delivered on time and were very receptive to our asks and our feedback - before, during, and in post. 

What was your primary form of communication with Sparkhouse?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Total pros, and a great experience - and a fantastic end product 

Are there any areas for improvement or something Sparkhouse could have done differently?

Have Ze and Troy be point / lead all new client meetings and relationship building. 

BACKGROUND

Please describe your company and position.

I am the Creative Director of Hawke Media

Describe what your company does in a single sentence.

Your outsourced CMO.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sparkhouse to accomplish?

• Commercial development and production.

SOLUTION

How did you find Sparkhouse?

Referral

Why did you select Sparkhouse over others?

• High ratings
• Great culture fit
• Referred to me

How many teammates from Sparkhouse were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• One 30 second master video in the aspect ratio selected by the client

• One alternate version of the 30 second master

• Two cut downs between 10 and 15 seconds

• Cut downs formatted for 16:9, 9:16, and 4:5 placements

• Final files shipped on a hard drive after post production was c

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

First, successful on time and on budget delivery. 
Second, asset versatility and deployment readiness. The team delivered a 30 second master, an alternate, and two platform specific cut downs formatted for 16:9, 9:16, and 4:5. That gave the client immediate multi channel activation across paid social and digital placements without needing additional production spend. More placements. Faster launch. Lower incremental cost.

Third, qualitative performance indicators. The client approved concepts within the revision window, stayed aligned through production, and signed off on final deliverables without extended rework. That signals strong creative alignment and stakeholder satisfaction. In commercial production, reduced revision cycles and clean approvals are measurable wins because they reflect clarity, trust, and effective communication.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent. 

What was your primary form of communication with Sparkhouse?

Virtual Meeting

What did you find most impressive or unique about this company?

I was impressed with their resourcefulness and willingness to go the extra mile.

Are there any areas for improvement or something Sparkhouse could have done differently?

Nothing.

BACKGROUND

Introduce your business and what you do there.

I'm the marketing and video producer for MagMod, a retail company that helps photographers craft images by creating light modifiers that are fast and easy to use.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sparkhouse?

We were preparing to launch a new product and wanted a video that would do more than look good. The goal was to showcase the product's functions in a dynamic, visual way so people could instantly get it without a long explanation. We wanted a GoPro or DJI-style storytelling video that would excite viewers. Sparkhouse delivered!

SOLUTION

What was the scope of their involvement?

Sparkhouse produced a product hype video and an interview video that paired with it for Kickstarter. They have a team that covers every aspect of the video creation process, from start to finish. 

What is the team composition?

Torrey was our first point of contact at Sparkhouse. We also worked with Zeinab and Troy on a regular basis. But many others were in on the process and I loved how involved so many people were from start to finish. 

How did you come to work with Sparkhouse?

We found Sparkhouse through an online search. We chose them over other options because they had high ratings, had a great culture fit, and had aligned company values. While we had to travel out of state to them to be part of the production, it was worth it. 

What is the status of this engagement?

We worked together from October 2025–January 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Sparkhouse captured the vision we were after and delivered a video that has the entire team excited. We haven't made the video public yet, but we're launching it in February 2026 and are sure people will love it.

How did Sparkhouse perform from a project management standpoint?

Sparkhouse's project management was solid. Even though the project ran through the holidays, they stayed on top of timelines. We had a small hiccup over Christmas when a message got missed, but they corrected it, and everything ran on time thereafter. I mean no one to blame, we were all enjoying family holiday time! We communicated via virtual meetings, emails, and Slack. Have yet to work with a team that better communicates than them about project management. 

What did you find most impressive about them?

Sparkhouse was genuinely easy to work with from start to finish. They were friendly, patient, and kind but also hardworking and organized. They were the kind of crew we immediately trusted, and anyone would be happy to have on their team. Their communication was also a highlight. Torrey was easy to reach and always willing to hop on a call to talk things through. Same with their project managers. Slack, text, phone, virtual meetings, they were down for anything, any time. There were no weird delays or chasing people down, just clear conversations that made the whole process smooth and enjoyable.

Are there any areas they could improve?

There's nothing I can think of Sparkhouse could have done better.

BACKGROUND

Please describe your company and position.

I am the Creative Director of CureDuchenne

Describe what your company does in a single sentence.

CureDuchenne is dedicated to finding and funding a cure for Duchenne muscular dystrophy, a progressive and severe neuromuscular disease.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sparkhouse to accomplish?

• Create a video to communicate how families can help fuel our mission thru fundraising
• Support with script writing

SOLUTION

How did you find Sparkhouse?

Online Search

Why did you select Sparkhouse over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget

How many teammates from Sparkhouse were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We brought to Sparkhouse an idea for a video to communicate to donors how they can help fuel the mission of CureDuchenne thru fundraising, and how through our Venture Philanthropy model, their dollars go farther than traditional charity donations. The deliverables were script writing, storyboarding and animation of video. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Sparkhouse delivered the assets on time and on budget. They were incredibly communicative about the project and milestones, and helped keep us on track with weekly check-ins reminders. They also delivered an outstanding product. We ended up pivoting in the middle of the project (which was driven by us), and they were understanding and patient while we revised the scope to best fit the growing needs of our organization. Final delivery came swiftly after this. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Sparkhouse delivered on time and were overly communicative about project status, timelines and next steps. They were open to feedback, and were willing to hop on a call to discuss feedback as needed. 

What was your primary form of communication with Sparkhouse?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The quality of work is outstanding, and they were willing to work with our budget range (while still delivering a fantastic product). 

Are there any areas for improvement or something Sparkhouse could have done differently?

None at this time. 

BACKGROUND

Introduce your business and what you do there.

I'm the director of sales and marketing for Innovative Beverage Concepts, Inc. We develop and manufacture a wide range of high-quality, award-winning café products, including beverages and oats, for food establishments and retailers worldwide.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sparkhouse to accomplish for Innovative Beverage Concepts, Inc.?

We needed high-quality videos to help promote a new product launch and, in parallel, shoot multiple videos to support our product marketing efforts for our existing lines.

SOLUTION

What was the scope of their involvement?

We had one day to shoot 13 videos in multiple formats with photography in between. It was a big project given all the videos and set changes required. We shot recipe and how-to videos.

What is the team composition?

We worked with a project manager.

How did you come to work with Sparkhouse?

We found them through an online search. We chose them because they were close to our geographic location, had a great culture fit, and offered good value for the cost.

What is the status of this engagement?

The project lasted from July–November 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We were able to produce over a dozen videos. The team is excited about the final product and impressed by the quality and creativity involved.

How did Sparkhouse perform from a project management standpoint?

Our project manager kept us on our toes, always being politely persistent to ensure progress in the pre-shoot planning, film day, and editing process. We communicated via email and messaging apps.

What did you find most impressive about them?

I've been working with The Sparkhouse team for over 10 years. I always get great production value at a cost much lower than other sources. And they're great guys, fun to work with, which is a bonus. Oh and their office bathroom is like something you'd find in a 5 star resort. And their breakroom is stocked with the best eats! (inlcuding our delicious Modern Oats Premium Oatmeal complete with protein and fiber.) Try some!
Are there any areas they could improve?
No, there aren't any.

BACKGROUND

Please describe your company and position.

 I am the Director of Client Relations & Marketing of a financial services company 

Describe what your company does in a single sentence.
Financial services company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sparkhouse to accomplish?

• Series of Reels for our Private Wealth Advisors

SOLUTION

How did you find Sparkhouse?

Online Search

Why did you select Sparkhouse over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget

How many teammates from Sparkhouse were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Sparkhouse helped us produce a series of video reels for each our Private Wealth Advisors.  The goal was to build up engagement using video on our platforms.   Sparkhouse listened to our vision and brought that to reality.    Great quality end product, Sparkhouse team was also very organized and gave us regular updates on where we stood on the project. Lighting, sound all great.    Very happy with their services and would definitely use them again and recommend to others.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

see previous 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very organized with great communications and follow up.  

What was your primary form of communication with Sparkhouse?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They know what they are doing, they have the expertise to get what you want done.  High quality work - they know what the client is looking for and deliver it. They truly listened and produced a great end product.

Are there any areas for improvement or something Sparkhouse could have done differently?

There were was one miss in that there was supposed to be 8 video reels for each of our 5 advisors and 1 one video was not filmed, not sure what happened there. 

BACKGROUND

Please describe your company and position.

I am the Project Manager of SparkX

Describe what your company does in a single sentence.

SparkXGlobal is at the forefront of MarTech. From retail marketplaces to DTC channels, our AI algorithms maximize your return on ad spend. Combine that with creative content tailored to social media and ecommerce platforms, and we're uniquely positioned to help strengthen your brand awareness and drive business growth. Execute the marketing strategies of tomorrow, today, with SparkXGlobal.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sparkhouse to accomplish?

• Video Production

SOLUTION

How did you find Sparkhouse?

• Online Search
• Other

Why did you select Sparkhouse over others?

Company values aligned

How many teammates from Sparkhouse were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The video will showcase the client’s product, highlighting its features, benefits, and unique selling points in an engaging and visually appealing manner. Deliverables: a 60s 16:9 Video

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Positive feedback from the client

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management process was well-organized and efficient. Deliverables were consistently provided on time, and any updates or changes were communicated promptly.

What was your primary form of communication with Sparkhouse?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They maintained clear and regular communication throughout the project, ensuring alignment at every stage. Their responsiveness to our requests and ability to provide solutions to challenges made the collaboration smooth and productive. Overall, their proactive and client-focused approach contributed to the success of the project.

Are there any areas for improvement or something Sparkhouse could have done differently?

No, they’ve done an excellent job and met our expectations fully.

UPDATED REVIEW

This review was published on July 10, 2024.

Project Manager, E-Commerce Marketing Agency
Advertising & marketing

Culver City, California

201-500 Employees

May 2024 - Jul 2024

$10,000 to $49,999

Verified

Project summary
Sparkhouse provided video production support to an e-commerce marketing agency. The team produced a 60-second promotional video and a 30-second shortened version.

Feedback summary
Sparkhouse helped the client increase their CTR, view count, and average watch time. The team accommodated all the client's requests and delivered outputs within the agreed-upon deadlines. They were also accessible and responsive to messages even beyond office hours.

BACKGROUND

Please describe your company and position.

I am the Project Manager of an e-commerce marketing agency.

Describe what your company does in a single sentence.

Global cross-border e-commerce marketing agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sparkhouse to accomplish?

Media production

SOLUTION

How did you find Sparkhouse?

Online Search

Why did you select Sparkhouse over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Sparkhouse were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Produce and delivery one 60 second product promo video with a 30 second cutdown version. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Some measurable outcomes were standard view count, average watch time, and the CTR.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Sparkhouse was very punctual in their deliveries and always easy to access and communicate with.

What was your primary form of communication with Sparkhouse?

Email or Messaging App

What did you find most impressive or unique about this company?

Their comminication was by far the most impressive. Not only are they accommodating in our requests but they were very flexible in responding to messages even afterhours.

Are there any areas for improvement or something Sparkhouse could have done differently?

Continue to keep up the good work.

STAR RATINGS:
Overall rating: 5
Quality: 5
Cost: 5
Schedule: 5
Willing to refer: 5

BACKGROUND

Please describe your company and position.

I am the Executive of Sky Rays

Describe what your company does in a single sentence.

Design and sell new products

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sparkhouse to accomplish?

• Create a video for website header
• Create videos for product advertising content
• Capture pictures for website and social media content

SOLUTION

How did you find Sparkhouse?

• Online Search
• Clutch Site

Why did you select Sparkhouse over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Sparkhouse were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed professional videos to be used for our website and for advertising purposes.  Sparkhouse was hired to create Three 30 second videos for us.  One for the wbesite header and two for social media advertising, including voice over.  They sourced the location, the actors, voiceover actor, and wrote the script / storyboard.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The quality of the videos and the ease of the process was the measure of success.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Every week the project manager would send an email with deliverable goals and what was needed from me (if anything).  The team was always responsive and available for calls anytime.

What was your primary form of communication with Sparkhouse?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was most impressed with their ability to take control of the project from start to finish, without much work needed from my end.  They had a great creative team and were very efficient and effective in getting the deliverable done.

Are there any areas for improvement or something Sparkhouse could have done differently?

NA

BACKGROUND

Introduce your business and what you do there.

I'm an executive of Electrotec Audio. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sparkhouse?

We needed to create a promotional video of our new product with the goal of increasing our company's brand awareness, brand engagement, and leads. 

SOLUTION

What was the scope of their involvement?

When we initially engaged with Sparkhouse, we spoke to Torrey (CEO & Co-Founder). We've arranged a shooting in our studios of our soon-to-be-realeased high-powered audio speaker. After we've agreed on the project's price and timeline, the team has shot a review and a two-and-a-half-minute interview of me at the studio. The video also includes animation work. 

Sparkhouse has shot video material and taken high-quality stills, delivering enough material to sharpen and use for various purposes when our product goes to market in July 2024. Additionally, Sparkhouse has worked on our Kickstarter program and website. Sparkhouse has completed our video within four weeks, and we're still working with the team to edit video content as needed. 

What is the team composition?

I've worked with around six teammates from Sparkhouse, including Torrey, a lead cameraman, an assistant cameraman, four studio assistants, and an audio assistant.

How did you come to work with Sparkhouse?

The service provider that manages our social media marketing recommended Sparkhouse to me because they had previously worked with them with satisfactory results.
How much have you invested with them?
We've spent a little over $5,000 on this project.

What is the status of this engagement?

We started working with Sparkhouse in February 2024, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We've successfully published the video, and our general feedback is that it's first-class. I want to congratulate the entire Sparkhouse team because they've gotten so caught up in our project that they've worked long hours and are happy to do it. I'm thrilled with Sparkhouse's effort and professionalism. The team is helpful, and I recommend Sparkhouse to everybody. I've worked with video companies for many years, and their team has a first-class operation.

How did Sparkhouse perform from a project management standpoint?

Sparkhouse delivers work on time and on budget. The team communicates well with us via phone calls and collaborates via Google Docs. 

What did you find most impressive about them?

Firstly, Sparkhouse has a vision. Secondly, the team is very creative individually and as a team. And thirdly, by working as a team, Sparkhouse is very efficient and fast in achieving the desired results. Every teammate is clear as to what they have to do and how they have to do it. Torrey is the director and orchestrates his team to perform individually and as a group.

Are there any areas they could improve?

I can't think of anything for the Sparkhouse to improve. 

Do you have any advice for future clients of theirs?

I suggest clients go in giving Sparkhouse a clear framework of what they need, and if they don't know, I suggest spending time ahead of the shooting to clearly lay out the plot, the footprint, and the concept that is required. I recommend working with Sparkhouse's creative developers to create a clear identity for the end product. 

If the client is well prepared, engages with Sparkhouse with a clear vision of their needs, and asks for ideas they may have to improve the project, Sparkhouse will certainly do that. There is no ego involved; Sparkhouse is a purely creative team, and I've found that very refreshing and productive.