SynapseIndia has been in the software development industry since 2000. SynapseIndia is regarded as one of the Top Rated Web & Mobile app development Companies in India, SynapseIndia has a large team of more than 300 professionals working on various platforms. With 4 Start of the art development centers in India and USA, SynapseIndia has delivered well over 10,000 projects with clientele across all segments ranging from Startups, SMEs as well as Enterprise clients such as PayPal, Steve Madden, YMCA, UNICEF, Indian Army, Bata, DNG, Johnson & Johnson, etc. SynapseIndia specializes in Ecommerce solutions and business applications.
Services:
Website Development (MEAN, MERN PHP, ASP.NET, Frameworks)
SynapseIndia offers competitive pricing with projects typically ranging from $3,000 to over $300,000. Clients appreciate their value for cost, timely delivery, and effective communication, although experiences vary widely, with some expressing dissatisfaction with project management and results.
SynapseIndia is generally seen as reliable, meeting project milestones and maintaining accountability. Clients appreciated their dedication and the ability to resolve issues promptly, although some experienced delays attributed to external factors.
Strong Technical Expertise
Clients commend SynapseIndia for their technical proficiency, particularly in technologies like PHP, MySQL, .NET, and mobile app development. Their ability to handle complex integrations and custom development is a noted strength.
High Responsiveness and Availability
SynapseIndia is praised for their high level of responsiveness and availability. They maintain open communication channels, often providing daily updates and being accessible for virtual meetings to address client concerns promptly.
Ongoing Support and Maintenance
SynapseIndia provides ongoing support and maintenance post-project delivery. Clients value their commitment to long-term partnerships and their ability to adapt and evolve solutions as business needs change.
Effective Project Management
Many clients praised SynapseIndia for their project management skills, citing timely deliveries, clear communication, and responsiveness. They provide daily updates and are flexible in adapting to project changes, ensuring smooth workflows and client satisfaction.
Challenges with Communication and Language
Some clients reported communication challenges due to language barriers. While project managers typically have good English skills, there were instances where communication with developers led to misunderstandings, suggesting room for improvement.
SynapseIndia was tasked with Shopify development tasks.
The client decided not to go through with the Shopify development and was reimbursed by SynapseIndia with the money they invested upfront. Everything was resolved.
This review is an update by the client company. The original content is located below the new review.
The client submitted this review online.
BACKGROUND
Introduce your business and what you do there.
I’m the managing director at Print Early, a printing company.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with SynapseIndia?
We needed help designing our e-commerce site.
SOLUTION
What was the scope of their involvement?
SynapseIndia was going to provide Shopify development services for us. They sent a proposal, and we looked at it, but we then dropped the idea of getting the website, so we didn't get to the point of actually working on website design.
What is the team composition?
We worked with two project coordinators of their team.
How much have you invested with them?
We didn't start the project, so we didn't pay for anything.
What is the status of this engagement?
We worked together throughout September 2022.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We were planning to go ahead with the project, but then we dropped the idea and asked SynapseIndia to give us a refund, which they did.
UPDATED REVIEW
This review was published on October 10, 2022.
Mohamad Faroqui
Managing Member, Print Early
Advertising & Marketing
51-200 Employees
Manhattan, New York, United States
Less than $10,000
Sep 2022 - Sep 2022
Project summary
SynapseIndia was challenged with redesigning a Shopify platform for a marketing and advertising agency. They were supposed to use the client's provided collaterals.
Feedback summary
SynapseIndia's team lack product knowledge. They didn't deliver anything. They barely took the time to understand the client's preferences and feedback before taking their money.
BACKGROUND
Please describe your company and your position there.
Horrible Experience - The Guy Name Animesh was very sweet till we paid them $1000 as initial installment but once they got the payment - They wanted
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire SynapseIndia, and what were your goals?
Website Redesign
SOLUTION
How did you select this vendor and what were the deciding factors?
looking at their reviews but I guess most of the reviews they have are FAKE
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
they were supposed to work on a new website - we had provided them with our current site and also competition site - they took the money and then they started asking us where is the logo :) dude the current website has logo phone number data content but they didnt want to use common sense
How many people from the vendor's team worked with you, and what were their positions?
Vinay Choubey from Customer Account department of SynapseIndia. Shubham and will be coordinating with you regarding the Technical & Development aspects of Website Development.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
They didnt Deliver anything - They wanted us to spoon feed them everything including creativity
Describe their project management style, including communication tools and timeliness.
They took the money and then they didn't want to do the work as per what they accepted.
What did you find most impressive or unique about this company?
NOTHING
Are there any areas for improvement or something they could have done differently?
Project Managers lack product knowledge
Star Ratings
Overall rating: .5 Bad Apple - Bringing Bad Name to India and Indian Companies
Quality: .5 Horrible Work Experience - will never recommend anyone
Schedule: .5 They are based in India and the people they assigned to work were newbies who had no clue what they are supposed to do
Cost: .5 Expensive and Not worth a Dollar
Willing to refer: .5 NEVER EVER
RATINGS
3.5
Quality
3.5
Service & Deliverables
Schedule
3.5
On time / deadlines
Cost
3.5
Value / within estimates
Willing to Refer
3.5
NPS
IT Staff Augmentation for Software Company
Custom Software Development
$200,000 to $999,999
Jan. 2012 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"SynapseIndia is reliable and helps us meet our milestones with our clients."
May 23, 2022
CEO, Software Company
Anonymous
Verified
Other industries
Millburn, New Jersey
1-10 Employees
Online Review
Verified
SynapseIndia is helping a software company fulfill their projects by deploying a team of experienced developers and project managers. They work on various iOS, Android, and LAMP Stack developments.
SynapseIndia is a reliable partner, helping the client meet their milestones with their customers. The client is impressed with the quality of their staff's work and their responsiveness to their needs. Moreover, they ensure easy communication by utilizing the same tools the client uses internally.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
CEO of software company
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire SynapseIndia, and what were your goals?
We were looking for a reliable partner to help augment the capabilities of our staff.
SOLUTION
How did you select this vendor and what were the deciding factors?
Synapse was able to provide us with the right team at the right time.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We used synapse for a variety of projects with the LAMP stack, iOS, and Android.
How many people from the vendor's team worked with you, and what were their positions?
5 - other developers and project managers.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Synapse is reliable and helps us meet our milestones with our clients.
Describe their project management style, including communication tools and timeliness.
Generally available during US time zones. They use the tools we use internally so it was easy to communicate.
What did you find most impressive or unique about this company?
Quality of staff and responsiveness to our needs.
Are there any areas for improvement or something they could have done differently?
Generally ok.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Order Entry System for Textile Company
Custom Software Development
$10,000 to $49,999
Jan. 2021 - Ongoing
5.0
Quality
4.5
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
"They are very smart and totally capable of critical and strategic thinking."
Apr 1, 2022
Principal, Maritime Tribes
Trip Wolfskehl
Verified
Manufacturing
Newport, Rhode Island
11-50 Employees
Online Review
Verified
SynapseIndia has been developing an order entry system for a textile company. The client needed a system that would allow customers and their staff to view order histories and place orders as well.
Thanks to SynapseIndia's efforts, the client will soon launch their system's beta version. As a partner, they have been responsive to emails and have been finishing client requests at a high speed. The client describes the vendor as a competent partner for their business needs.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I'm the owner of a print / cut / sew company that supplies the museum store and resort shop industry with custom made textiles.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire SynapseIndia, and what were your goals?
We have 35 products and over 600 customers so there are an infinite amount of products and complexities to our business. We needed a way for our customers to review order history and also for our in-house staff to place orders on behalf of customers.
SOLUTION
How did you select this vendor and what were the deciding factors?
Synapse is very responsive, very competent. They get it done quickly without a lot of fuss or excuses.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
I just keep throwing things at them and they get it done.
How many people from the vendor's team worked with you, and what were their positions?
I have just one point of contact and she cranks.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
We are about to roll out beta.
Describe their project management style, including communication tools and timeliness.
very responsive to emails
What did you find most impressive or unique about this company?
They did not need to schedule work far out in advance - they just get it done quickly.
Are there any areas for improvement or something they could have done differently?
High level strategy would be nice. So rather than being task masters, they could sit with me and understand the objectives of the project. But honestly, they would have been happy to do that if I requested it. They are very smart and totally capable of critical and strategic thinking.
RATINGS
5.0
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Web Development for Logistics & Supply Chain Company
Web Development
Less than $10,000
May - Sep. 2021
5.0
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
"The team's communication and commitment have been impressive throughout the workflow."
Sep 6, 2021
Owner, Logistics & Supply Chain Company
Anonymous
Other industries
United Arab Emirates
1-10 Employees
Online Review
SynapseIndia has developed a website for a logistics and supply chain company. The team is tasked with customizing features and APIs that help launch the client's services in the market.
Although the platform is ongoing, SynapseIndia has been providing progress update to keep the client on the same page. They have established multiple resources, allowing them a smooth workflow. The team has been communicative and dedicated throughout the workflow.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Linking shipping companies to ecommerce stores
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire SynapseIndia, and what were your goals?
We hired Synapse to help in developing APIs and custom features that we needed for our market. they showed excellent and professional way in handling communication and alignment in from the beginning of the project.
SOLUTION
How did you select SynapseIndia and what were the deciding factors?
They were among few outsourcing companies who understand the problem that we are trying to solve and we started to build scope of work and defining the challenges before starting the project. Having someone who understand the problem is most important so we do not waste time in re-building something that does not function in needed way.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
.
How many people from theSynapseIndia team worked with you, and what were their positions?
development team is three people including the project manager, assistance, and developer, addition to the account manager to follow the progress.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
we are still in development phase, deliverables are in constant update. github is used once a milestone is completed
Describe their project management style, including communication tools and timeliness.
Twillio is used to track features, milestones .etc
What did you find most impressive or unique about this company?
The team's communication and commitment have been impressive throughout the workflow.
Are there any areas for improvement or something they could have done differently?
If you’re not seeing exactly what you need here, send this company a custom message.
You can talk about your project needs, price, and timeline to get started on your project.
Sign in to see which brands trust SynapseIndia.
Get connected to see updates from SynapseIndia like new case studies, latest reviews, their latest masterpieces in their portfolio, delivered straight to you.
