TechMagic

BACKGROUND

Please describe your company and position.

I am the COO of a software company

Describe what your company does in a single sentence.

Pricing software

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TechMagic to accomplish?

• Build our software

SOLUTION

How did you find TechMagic?

Previous Experience

Why did you select TechMagic over others?

Good value for cost

How many teammates from TechMagic were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Create the framework of the software based of architectural and UX design. Frontend and backend, plus API connections with external parties

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Sprints completed and launched in to the product

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Somewhat, it is always difficult to define the scope of a project. So it was ongoing communication and moving of the deadlines

What was your primary form of communication with TechMagic?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They have a high level of competence

Are there any areas for improvement or something TechMagic could have done differently?

Sometimes the English some team members isn't great. Which makes it difficult to give them tasks. Sometimes they are eager to add business value, but this is not their strongest part.

BACKGROUND

Please describe your company and position.

I am the CTO of Coach Solutions

Describe what your company does in a single sentence.

We create software solutions for the shipping industry to optimize vessel performance and voyage planning in order to maximize profit and minimize CO2 emissions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TechMagic to accomplish?

• Penetration test

SOLUTION

How did you find TechMagic?

• Online Search
• Other

Why did you select TechMagic over others?

• Pricing fits our budget
• Good value for cost

What was the size of TechMagic’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Penetration testing involves identifying and exploiting vulnerabilities in our software and APIs.

The key deliverables were:

• Vulnerability assessment
• Exploitation
• Reporting

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Identification of vulnerabilities and improved security.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything went as planned and on time.

What was your primary form of communication with TechMagic?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

TechMagic has great collaboration and teamwork. Also a good proactive approach to the task.

Are there any areas for improvement or something TechMagic could have done differently?

N/A

BACKGROUND

Please describe your company and your position there.

I am the CEO of an investment platform that gives users access to digital currencies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TechMagic, and what were your goals?

We hired Tech Magic to assist with maintaining our mobile app, build an operational platform and maintain our website.

SOLUTION

How did you select this vendor and what were the deciding factors?

We interviewed seven highly recommended tech consulting groups and decided to use Tech Magic due to their superior systems and processes.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The ongoing development includes building features and functionality, dev ops and design.

How many resources from the vendor's team worked with you, and what were their positions?

We have worked with seven team members including: Business Analyst Senior Developers Mid Level Developers Junior Developers QA Engineer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have had a 700% increase in active users due to the feature sets and capability that Tech Magic have helped us develop.

Describe their project management style, including communication tools and timeliness.

We utilise the quasi-agile methodology leveraging Notion, Jira and Slack.

What did you find most impressive or unique about this company?

We were impressed with their Strang System, team management processes, and overall composition.

Are there any areas for improvement or something they could have done differently?

We have round additional resourcing difficult to expand the team, however we understand the competitive nature of the talent acquisition.