Name: Virtuworks
Address: 3850 Bird Road Suite 103, Miami, United States, FL, 33146, US
Telephone: 3052650447
Price range: $150 - $199
Rating: 4.9

This profile is unclaimed.

Built on experience. Driven by Trust.

Empower your business with advanced Business IT Support. At Virtuworks, we combine managed services with automation and AI to deliver smarter solutions for companies with 10-1000+ users. Our approach reduces downtime, increases IT efficiency, and drives productivity. Built on experience, driven by trust, and focused on your growth, we provide secure, scalable technology that keeps your business ahead.

Min project size
$5,000+
Hourly rate
$150 - $199 / hr
Employees
10 - 49
Locations
Miami, FL
Year founded
Founded 1994
Languages
Timezones

Service Lines

IT Managed Services: 60%
Cybersecurity: 40%

Select Focus Area

Cybersecurity focus

Breach Detection & Incident Response: 30%
Identity & Access Management: 20%
Cloud Security: 15%
Application Security: 10%
Network Security: 10%
Vulnerability Management: 10%
Cybersecurity Consulting: 5%

IT Managed Services Focus

Help desk: 35%
Managed Software Application & Solutions: 15%
Hardware: 10%
Managed Hosting Services: 10%
Security: 10%
Cloud Server Migration: 5%
Disaster Recovery: 5%
Network: 5%
Telecom: 5%

Industries

Real estate: 30%
Business services: 20%
Financial services: 20%
Legal: 20%
Non-profit: 10%

Clients

Small Business (<$10M): 70%
Midmarket ($10M - $1B): 30%

IT Managed Services Cybersecurity Help desk Managed Software Application & Solutions

Pricing Snapshot

Min. project size $5,000+

Avg. hourly rate $150 - $199 /hr

Rating for cost 4.9 /5

What Clients Have Said

Virtuworks is praised for fitting client budgets and providing good value for cost. Clients highlight their high ratings and responsive service, with ongoing engagements involving 2-10 employees. Specific project costs are not disclosed, but the overall sentiment reflects satisfaction with pricing and outcomes.

This summary is based on verified Clutch reviews.

Most Common Project Size

$50,000 - $199,999 based on 3 reviews

< $49,999 $50,000 - $199,999 $200,000 - $999,999 > $1,000,000

Learn more about SEO pricing

Select a service to see pricing information

Virtuworks Review Insights

Overall Review Rating

4.9

Quality 4.8
Schedule 4.9
Cost 4.9
Willing to Refer 4.9

Top Mentions

Review Highlights

Significant Security Improvements

Virtuworks helped clients achieve substantial improvements in their Microsoft Secure Scores and cybersecurity measures, resulting in enhanced security and reduced breaches.
Improvement in IT Education and Feature Implementation

One client suggested that Virtuworks could enhance their service by providing IT education for users and helping implement IT features into existing business operations.
Expertise in Microsoft Platform

Several clients highlighted Virtuworks' in-depth knowledge of the Microsoft platform, including Microsoft Secure Score management, cybersecurity protocols, and IT infrastructure setup, which significantly improved their IT systems.
Strong Project Management

Virtuworks is praised for excellent project management, delivering projects on time, and being responsive to client needs. Multiple clients noted their ability to manage IT help desks, cloud networks, and security efficiently.
Knowledgeable and Helpful Staff

Clients consistently mentioned the staff's knowledge, responsiveness, and helpfulness, which contributed to successful project outcomes and positive working relationships.
High Customer Satisfaction

Clients appreciated Virtuworks’ personable and responsive service. The company’s ability to make situations right and provide one-on-one service, even during emergencies, received positive feedback.

Was this helpful?

Virtuworks Reviews

Submit a Review

Verified

All Filters

0 selected

Sort by

Cybersecurity IT Managed Services IT Strategy Consulting
Cloud Server Migration Digital Transformation Managed Software Application & Solutions
Confidential
January 2026

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Virtuworks' knowledge, patience, and expertise are impressive."

Jan 8, 2026

CFO, Real Estate Company

Gerardo Gato

Real estate
Miami, Florida
201-500 Employees
Online Review
Verified

Virtuworks provided IT services for a real estate company. The team supported the migration from network drives to cloud folders and guided the use of SharePoint, as well as proper licensing.

Virtuworks' services met the client's expectations. The team delivered better results and utilized apps for the client's users. The client made significant progress on their project. Virtuworks was knowledgeable, easy to work with, and exact with timelines.

BACKGROUND

Introduce your business and what you do there.

I’m the CFO of The Cornerstone Group, a real estate development, construction and management company operating for over three decades.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Virtuworks?

We needed a strong IT partner with a focus on managed service and cybersecurity to support special projects.

SOLUTION

What was the scope of their involvement?

Virtuworks provides advice and guidance on proper licensing that fits our organizational needs. The team also supports migration from network drives to cloud folders and provides SharePoint use to allow visibility across all departments and users in the organization.

What is the team composition?

We work with 2–5 teammates from Virtuworks.

How did you come to work with Virtuworks?

We’ve worked with them previously. We chose them over other options because they had high ratings, were close to our geographic location, offered good value for the cost, and had company values aligned with ours.

How much have you invested with them?

The project cost is confidential.

What is the status of this engagement?

We started working together in January 2026, and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Virtuworks’ licensing consulting has provided better results and use of apps for our users. The team is knowledgeable and easy to work with.

How did Virtuworks perform from a project management standpoint?

Virtuworks’ timelines have been exact. We communicate via in-person meetings, virtual meetings, and email or messaging apps.

What did you find most impressive about them?

Virtuworks’ knowledge, patience, and expertise are impressive.

Are there any areas they could improve?

There’s nothing they could improve on. They’ve been great.

RATINGS

5.0

Cybersecurity IT Managed Services IT Strategy Consulting
Managed Software Application & Solutions Hardware Help desk Managed Hosting Services Network Network Security
$200,000 to $999,999
Jan. 2023 - Dec. 2025

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They do whatever they can to make any situation right."

Feb 13, 2026

Managing Dir of Technology & Storage Acquisitions, Basis

Adam Halem

Real estate
Delray Beach, Florida
51-200 Employees
Online Review
Verified

Virtuworks provided managed IT and cybersecurity services for a real estate company. The team managed the client's IT help desk, cloud networks, and security.

Thanks to Virtuworks' support, all users and devices were under full management. The client saw their Microsoft Secure Score increase by over 20 points, reaching 77%. Moreover, the team was personable and responsive, and the client was overall pleased with the results.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Managing Director of Technology & Storage Acquisitions of Basis

Describe what your company does in a single sentence.

Real Estate Developer, Owner, Investor, Property Manager

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Virtuworks to accomplish?

Manage and increase Microsoft Secure Score
Device management using Intune and Defender for Endpoint
Onboard all users, set up accounts and security policies
Monitor Security incidents via Microsoft Defender

SOLUTION

How did you find Virtuworks?

Referral

Why did you select Virtuworks over others?

Close to my geographic location
Pricing fit our budget
Good value for cost
Referred to me

How many teammates from Virtuworks were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Virtuworks manages our IT helpdesk as well as cloud networks and security.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All users and devices are successfully under full management

Microsoft Secure Score increased over 20 points and currently is over 77% (other companies similar size are at 43%)

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They always respond in a timely manner and do a great job of keeping the customer happy.

What was your primary form of communication with Virtuworks?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

They are very personable which is not always what you get out of IT companies. They do whatever they can to make any situation right. Our business has grown tenfold since we first started with 3 employees and they have helped scale our IT capability.

Are there any areas for improvement or something Virtuworks could have done differently?

I think more reporting could be better. For example, a year end report of all tickets opened/closed etc.

RATINGS

5.0

Cybersecurity ERP Consulting and SI IT Managed Services
Managed Hosting Services Network Other IT managed services Security
Confidential
July 2019 - Dec. 2025

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their support is unmatched."

Feb 12, 2026

CIO, Dixie Landscape

Alex Karmin

Construction
Hialeah Gardens, Florida
201-500 Employees
Online Review
Verified

Virtuworks provides ongoing IT support for a landscaping company. The team has set up a remote desktop server to host the client's ERP, configured their office network, and monitored their cybersecurity.

Thanks to Virtuworks' efforts, the client has seen increased efficiency, reduced downtime, and cost savings since. The team has been available 24/7 and delivered on time throughout the engagement. Moreover, Virtuworks' in-depth knowledge of the Microsoft platform and IT infrastructure stands out.

BACKGROUND

Introduce your business and what you do there.

I’m the CIO of Dixie Landscape, a professional landscape design, installation, irrigation, maintenance, and LED lighting services company for residential and commercial clients across Florida. We serve projects of all sizes with a focus on quality and expertise.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Virtuworks?

We needed help with our IT needs.

SOLUTION

What was the scope of their involvement?

We’ve hired Virtuworks for all-encompassing IT support. They’ve set up a remote desktop server to host our ERP, configured our office network, and monitored our cybersecurity. They’ve also helped with employee onboarding, Microsoft licensing, and software maintenance.

What is the team composition?

We work with 6–10 members of Virtuworks’ team.

How did you come to work with Virtuworks?

We’ve been partnered with them since before I started working at Dixie Landscape. We chose them because they had high ratings, were close to our geographic location, had pricing that fit our budget, and offered good value for the cost.

What is the status of this engagement?

We started working together before my time at the company, around July 2019, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We haven’t had any cybersecurity breaches. We’ve also seen increased efficiency, reduced downtime, and cost savings.

How did Virtuworks perform from a project management standpoint?

They’re available 24/7 and deliver on time. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Virtuworks has excelled in every area, from onboarding to running infrastructure to cybersecurity. Their support is unmatched. They have in-depth knowledge of the Microsoft platform and IT infrastructure.

Are there any areas they could improve?

There’s nothing they need to improve.

RATINGS

5.0

Cybersecurity IT Managed Services
Cybersecurity Consulting Other IT managed services Security Vendor Procurement & Selection
Confidential
Jan. - Dec. 2025

5.0

Quality: 4.0

Schedule: 5.0

Cost: 4.0

Willing to Refer: 5.0

"I'm impressed with Virtuworks' customer service."

Feb 11, 2026

SVP Strategy, terramtech

Juan Duque

Other industries
Phoenix, Arizona
11-50 Employees
Online Review
Verified

Virtuworks provides IT services for a packaging solutions company. The team has integrated three IT departments into one, merging email accounts and Microsoft licenses and setting up cybersecurity protocols.

Virtuworks has centralized the client's IT system and implemented a cybersecurity platform. The team has delivered on time and has had great customer service throughout the engagement. Virtuworks is sometimes a little slow on issue response times, but all critical issues are resolved immediately.

BACKGROUND

Introduce your business and what you do there.

I'm the SVP of strategy at terramtech. Our breakthrough material science is delivering 100% bio-based packaging solutions that match plastic on performance, cost, and scale.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Virtuworks?

We needed a third-party IT department to manage our IT, IT procurement, and cybersecurity.

SOLUTION

What was the scope of their involvement?

Virtuworks has integrated three different IT departments into a single cohesive one. The team has merged email accounts and Microsoft licenses, centralized IT procurement, and set up cybersecurity protocols, services, and standards. Virtuworks has used Microsoft Suite, SpamExperts, and KnowBe4.

What is the team composition?

We work with 2–5 teammates from Virtuworks.

How did you come to work with Virtuworks?

Someone referred Virtuworks to me. I chose them over other options because they had high ratings, their pricing fit our budget, and they were referred to me.

What is the status of this engagement?

We started working with Virtuworks in January 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our IT system is completely centralized, and we've set up the required cybersecurity protocols. Virtuworks has merged 50+ Microsoft accounts. We've gone from almost no cybersecurity protocols to a fully implemented cybersecurity platform with firewalls. Our security breaches and IT issues have strongly gone down.

How did Virtuworks perform from a project management standpoint?

Virtuworks delivers on time and has great customer service. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

I'm impressed with Virtuworks' customer service.

Are there any areas they could improve?

Virtuworks is a little slow on some issue response times, but resolves all critical issues immediately

RATINGS

5.0

Cybersecurity IT Managed Services IT Strategy Consulting
$50,000 to $199,999
Jan. 2022 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They provide us with one-on-one service when we need them."

Jan 22, 2026

Financial Controller, Envirowaste Services Group

Steven Reyes

Construction
Palmetto Bay, Florida
201-500 Employees
Online Review
Verified

Virtuworks provides managed IT services for a utility company. The team has set up accounts and security policies, monitors security incidents, manages the Microsoft Secure Score, and manages devices.

Virtuworks has successfully managed all users and devices, and the client's Microsoft Secure Score has increased by over 20 points. The team is highly responsive, attentive, and available to address the client's needs and concerns, even during nights and weekends. Virtuworks' support is excellent.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Financial Controller of Envirowaste Services Group

Describe what your company does in a single sentence.

Undergroun Utility Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Virtuworks to accomplish?

Onboard all Users, set up accounts and security policies
Monitor security Incidents via Microsoft Defender
Manage and increase the Microsoft Secure Score
Device Management using Intune and Defender for Endpoint

SOLUTION

How did you find Virtuworks?

Referral

Why did you select Virtuworks over others?

High ratings
Close to my geographic location
Pricing fit our budget

How many teammates from Virtuworks were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

IT MSP

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All Users and Devices are successfully under full Management

Microsoft Secure score Increased over 20 points and currently at 72% (other companies similar size are at 43%)

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they are very hands on and there when we need them

What was your primary form of communication with Virtuworks?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

They provide us with one-on-one service when we need them. They are always there nights and weekends to handle Emergency situations.

Are there any areas for improvement or something Virtuworks could have done differently?

No.

RATINGS

5.0

Cybersecurity IT Managed Services IT Strategy Consulting
IT Service Management Consulting Help desk IT Budgeting
$50,000 to $199,999
Aug. 2021 - Dec. 2025

4.5

Quality: 4.5

Schedule: 4.5

Cost: 5.0

Willing to Refer: 5.0

"The staff is knowledgeable, responsive, and helpful."

Jan 16, 2026

Partner, Law Firm

Anonymous

Legal
Coral Gables, Florida
1-10 Employees
Online Review
Verified

Virtuworks provided managed IT services for a law firm. The team set up accounts and security policies, monitored security incidents, managed devices, and increased the client's Microsoft Secure Score.

Virtuworks successfully onboarded all users and devices, and the client saw their Microsoft Secure Score increase by over 20 points. The team demonstrated excellent project management skills and delivered on time. Moreover, the client praised the team's knowledge, responsiveness, and helpfulness.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Partner of a legal company

Describe what your company does in a single sentence.

Law firm

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Virtuworks to accomplish?

Onboard all users, set up all accounts and security policies
Monitor security incidents via Microsoft Defender
Device management using Intune and Microsoft Defender for Endpoint
Manage and increase the Microsoft Secure Score

SOLUTION

How did you find Virtuworks?

Referral

Why did you select Virtuworks over others?

Pricing fit our budget
Referred to me

How many teammates from Virtuworks were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Helped us identify initial IT needs (hardware and software) and implement IT processes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All users and devices have been sucessfully onboarded and under full managed services and secure

Microsoft Secure Score increased since onboarding over 20 points and currently at 75% (other companies of similar size are at 46%)

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent project management and timely delivery.

What was your primary form of communication with Virtuworks?

In-Person Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

The staff is knowledgeable, responsive, and helpful.

Are there any areas for improvement or something Virtuworks could have done differently?

IT education for users and assistance in finding ways to implement IT features to existing business.

RATINGS

4.5

Cybersecurity IT Managed Services IT Strategy Consulting
Cloud Server Migration IT Operations Management Consulting Managed Software Application & Solutions Hardware Help desk Telecom
Confidential
Jan. 2018 - Ongoing

4.5

Quality: 5.0

Schedule: 4.5

Cost: 5.0

Willing to Refer: 4.5

"VirtuWorks is solution-oriented."

Jan 12, 2026

Dir of Mktg Tech & IT Solutions, Property Management Firm

Anonymous

Real estate
Charlotte, North Carolina
201-500 Employees
Online Review
Verified

VirtuWorks provides ongoing IT support for a property management firm. Their work includes help desk support, hardware purchasing and configuration, VoIP system management, and Microsoft tenant administration.

VirtuWorks has been a valuable partner, providing consistent support through major company changes. Their recent work on a Microsoft migration has improved collaboration between two management companies. The team is solution-oriented and communicates effectively via email and messaging apps.

BACKGROUND

Introduce your business and what you do there.

I’m the director of marketing technology and IT solutions for RKW Residential, a third-party property management company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with VirtuWorks?

We needed help with IT support for our corporate offices and the communities we manage.

SOLUTION

What was the scope of their involvement?

VirtuWorks acts as our help desk, purchases and configures new hardware for our corporate offices, runs the VoIP systems for many of the communities we manage, and serves as the system admin for our Microsoft tenant. The team also acts as consultants as we continue to grow and build out our tenant and how it’s utilized.

What is the team composition?

N/A

How did you come to work with VirtuWorks?

My company was already working with VirtuWorks when I started.

How much have you invested with them?

N/A

What is the status of this engagement?

N/A

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

VirtuWorks has been a great partner as our company has undergone major changes. Most recently, they helped our parent company with a Microsoft migration after acquiring another company. VirtuWorks set up a cross-collaboration between two different Microsoft tenants that have allowed the two management companies to work together across tenants. It united employees by allowing us to work together more seamlessly.

How did VirtuWorks perform from a project management standpoint?

We communicate via email and messaging apps primarily, but also have scheduled check-ins via Teams meetings.

What did you find most impressive about them?

VirtuWorks is solution-oriented.

Are there any areas they could improve?

N/A

RATINGS

4.5

Showing 1-7 of 7 Reviews

Our Story

VirtuWorks delivers advanced Business IT Support by combining managed services with automation and AI to provide smarter technology solutions for organizations with 10–500 users. Our approach reduces downtime, improves IT efficiency, and drives productivity. Built on decades of experience, driven by trust, and focused on growth, we provide secure, scalable infrastructure and cybersecurity solutions designed to support long-term business performance.

What Sets Us Apart

NSF-ISR Certified

ISO 20000 ISO 27001 ISO 9001

BBB A+ Rating

Better Business Bureau A+ Rating with

Locations (1)

3850 Bird Road Suite 103 Miami, FL, United States 33146

31 - 40

Contact Virtuworks

If you’re not seeing exactly what you need here, send this company a custom message. You can talk about your project needs, price, and timeline to get started on your project.

Get connected to see updates from Virtuworks like new case studies, latest reviews, their latest masterpieces in their portfolio, delivered straight to you.

Virtuworks

Built on experience. Driven by Trust.

2 Languages that we service

1 Timezone that we service

1 Locations

Services

Focus

Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Reviews

Virtuworks Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Significant Security Improvements

Improvement in IT Education and Feature Implementation

Expertise in Microsoft Platform

Strong Project Management

Knowledgeable and Helpful Staff

High Customer Satisfaction

Reviews mentioning:

Virtuworks Reviews

IT Services for Real Estate Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Managed IT & Cybersecurity Services for Real Estate Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

ERP, IT & Cybersecurity Support for Landscaping Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

IT & Cybersecurity Services for Packaging Solutions Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Managed IT Services for Utility Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Managed IT Services for Law Firm

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

IT Support for Property Management Support

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

About the Team

Our Story

What Sets Us Apart

Quick Facts

Location

Locations (1)

Contact

Connect with Virtuworks on Social

Connections