Wexpand

BACKGROUND

Please describe your company and position.

I am the Head of Customer Success of Vareto

Describe what your company does in a single sentence.

Collaborative planning and reporting tool for FP&A teams

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wexpand to accomplish?

• Located in the same city
• Expand team in a cost effective manner
• Hire team quickly

SOLUTION

How did you find Wexpand?

Online Search

Why did you select Wexpand over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Wexpand were assigned to this project?

13

Describe the scope of work in detail. Please include a summary of key deliverables.

Help source and hire two distinct roles to expand our existing team. We had headcount targets and target hire dates to achieve to onboard the team in cohorts. The company would provide office space and manage the direct employment of the individuals. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Number of sourced and vetted candidates
• Number of candidates that accepted offers
• Start date of candidates

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We had a main point of contact that coordinated their internal team activities. We asked them to move quickly due to our timelines and we were able to make aggressive dates work. We communicated over email, slack and video calls. Once we met the extended team, we often worked directly with them to move items more quickly.

What was your primary form of communication with Wexpand?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They had different ways to engage and do business with them. We were able to find a mutual fit that allowed us to meet our goals. We appreciate how they approach the idea of their staff working for us directly, which motivates us to move forward. We wanted a team that felt like they had a direct relationship with us and were part of our company, even though from an administrative perspective they are managed by Wexpand.

Are there any areas for improvement or something Wexpand could have done differently?

Not at this time.

BACKGROUND

Please describe your company and position.

I am the Head of Finance of Blanco Design + Build

Describe what your company does in a single sentence.

Blanco Design + Build is an inclusive single-family home builder.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wexpand to accomplish?

• Create a group of remote architects in Mexico.
• Saving around 60% of labor cost.
• Improved efficiency in my operations.

SOLUTION

How did you find Wexpand?

Online Search

Why did you select Wexpand over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Wexpand were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They help us find and hire a group of 3 remote architects in Mexico to work for our operation in Miami. So far, we have achieved the following:

• Recruiting and vetting of candidates
• Hiring within a timeline of less than 15 business days
• Management and HR support in Mexico
• Saving 60% of our labor costs compared to the US.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Successfully recruiting architect
• Effective communication
• One-stop solution

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, the hired personnel are qualified and responsible. They responded quickly and were very friendly. We are managing delivery times, and they have been met.

What was your primary form of communication with Wexpand?

Virtual Meeting

What did you find most impressive or unique about this company?

The quickness with which they found and hired my architectural team. It only took about 15 days, and I was involved in the interview process. Additionally, I was able to significantly reduce the labor costs, as it was almost one third of what I would have paid in my country.

Are there any areas for improvement or something Wexpand could have done differently?

It was a very smooth process. I am very pleased

BACKGROUND

Please describe your company and position.

I am the Head of Accounts for an outsourcing company

Describe what your company does in a single sentence.

We are an outsourcing company in the US that works to support start-ups with the highest level of global talent.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wexpand to accomplish?

• Find the best talent Mexico has to offer
• Create a stable, productive and connective partnership
• Administer the best support to our partnered team members

SOLUTION

How did you find Wexpand?

• Referral
• Other

Why did you select Wexpand over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Wexpand were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Various roles have been and continue to be sourced with the most cost-effective, dedicated, and capable team members.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our clients have continued to build and grow their existing teams, increasing our profit.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Wexpand always communicates, resolves, and is dedicated to our partnership's timeline. Wexpand is consistent in their team management, that enables us to spend time elsewhere. Wexpand continues to evolve and technically advance as well, consistently giving us faster and better results.

What was your primary form of communication with Wexpand?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Wexpand excels at delivering timely, cost-effective, and highly talented candidates with a global background, making the team members extremely competitive. The team members always feel supported and valued; thus, we continue establishing a fantastic retention rate. The dedication, creativity, and problem-solving are unique and consistent.

Are there any areas for improvement or something Wexpand could have done differently?

The areas of improvement that might have arisen have been remedied when needed.

BACKGROUND

Please describe your company and your position there.

Assembly Line is a full-service fashion consulting agency, we are unique in that we offer industry-specific guidance and knowledge for every aspect of your business.

From concept to consumer, and everything in between, we connect our clients to resources they need to successfully develop and launch brands. We love empowering fashion entrepreneurs and independent designers by easing or avoiding the growing pains of building a successful brand.

Our end goal is simple; to build and elevate your fashion brand in a way that you feel supported and confident in your business. Our services include creative, website design and development, wholesale buying, design, merchandising, product development, sourcing and manufacturing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wexpand?

I hired Wexpand for HR services to hire a full time remote team member.

SOLUTION

How did you select Wexpand and what were the deciding factors?

We chose Wexpand because of their affordable pricing and hands on approach to interviewing and hiring the right candidate for us.

Describe the project in detail and walk through their service package.

They curated a job description, set up interviews and hired the best candidate for our team. Each month they support my team member with workspace, HR services, payroll services and technical support and equipment.

How many resources from the Wexpand team worked with you, and what were their positions?

I worked directly with a Hiring Manager/Recruiter

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

With the addition of the new team member I have been able to grow my business' profit and take on additional client projects.

How effective was the workflow between your team and theirs?

It was extremely easy to work with the Wexpand team. They are great with communication and have a seamless process for hiring with a quick turnaround.

What did you find most impressive or unique about this company?

Their professionalism, great pricing and quick turnaround was what most impressed me about Wexpand.

Are there any areas for improvement or something they could have done differently?

Not at this time.

BACKGROUND

Introduce your business and what you do there.

I’m a customer service manager at Move Happy, a moving company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Wexpand?

We needed a company that could handle our HR and recruitment needs

SOLUTION

What was the scope of their involvement?

We hired Wexpand to source, hire, interview, and onboard our employees. They’re also responsible for providing them with training based on our practices and according to what we need and what we’re looking for in employees. They also engage them in different recreational activities such as yoga, boxing, lunches, and celebrations.

What is the team composition?

I’ve worked with an average of three people at a time.

How did you come to work with Wexpand?

We met Wexpand through a referral.

How much have you invested with them?

We’ve spent somewhere between $200,000–$400,000.

What is the status of this engagement?

We started working together in September 2019, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Since we started working with Wexpand, we’ve seen a 300%–400% increase in the positive reviews we receive from our employees. Additionally, the people we’ve hired through them are incredibly loyal, motivated, and excited to work with us.

How did Wexpand perform from a project management standpoint?

Wexpand has performed well in terms of project management. They’re proactive, efficient, and highly reactive.

We primarily communicate through email and phone calls.

What did you find most impressive about them?

I’m most impressed with Wexpand’s ability to source, interview, and onboard high-quality candidates on such short notice. I also appreciate how they took the time to understand our company and our needs. 

Are there any areas they could improve?

No, I have no complaints.

Do you have any advice for potential customers?

Make sure to be very clear about what you need.

BACKGROUND

Please describe your company and position.

I am the Executive Producer of Moviebar Production

Describe what your company does in a single sentence.

Moviebar is an award winning, full service film production company with root in Budapest and Los Angeles. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wexpand to accomplish?

• Recruit a finance team

SOLUTION

How did you find Wexpand?

Online Search

Why did you select Wexpand over others?

• Great culture fit
• Company values aligned

How many teammates from Wexpand were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We were looking for 5 new members in our accounting department. We needed to recruit them within 3-4 weeks. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Recruitment time - they delivered first batch of candidates within a few days
2. Culture fit - We didn't need more than 2 rounds of candidates to find the right fit 
3. All team was recruited in 3 weeks
4. Budget - the benchmark that Wexpand provided was very close to the actual monthly costs paid

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Superb. Very reliable and on time. They were proactive and made adjustment per our feedback. 

What was your primary form of communication with Wexpand?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Very customer oriented. Always looked for ways to solve any issue and very transparent when it comes to pricing - they didn't try to be the cheapest but the quality of their work and the candidates they provided was great. 

Are there any areas for improvement or something Wexpand could have done differently?

Not really. We loved the experience.

BACKGROUND

Please describe your company and your position there.

I am the CEO of Transit Systems a US based logistics company that provides move and transition services for consumers, corporate transferees and seniors

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wexpand, and what were your goals??

We hired WeXpand to provide a customer service role. The role required professionally servicing a heavy load of in bound calls, including providing customer responses and directing calls to the proper people on the team.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were referred by a colleague who used WeXpand

Describe the project in detail and walk through their service package, including any calling tools used.

They provided call coverage from 9 to 6 EST. They worked with us to find a solid staff solution, train that person in our work responsibilities and manage that resource ongoing over the course of the project.

Who did you work with and what was the feedback process like?

Rodrigo worked with our Operations team throughout the term of the project and our Director of Operations worked closely with corporate WeXpand team

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the service?

Rodrigo made an impact in his role. Their ability to manage 20-40 incoming calls a day helped immeasurably by taking that burden off of the team.

What did you find most impressive or unique about this company?

It was a very cost effective solution for TSI.

Are there any areas for improvement or something they could have done differently?

No. All the work was down to the request of TSI

BACKGROUND

Please describe your company and your position there.

WealthTech software company, wealth management services for HNWI, RIAs, Multi-family offices and Financial Institutions. COO - Operations

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wexpand?

Hire and develop a head commercial manager for Mexican market.

SOLUTION

How did you select this agency and what were the deciding factors?

Referral. We hired them because of their cost-effectiveness, the quality of their people, and their streamlined process.

Describe the project in detail and walk through the stages of the project.

1. First meeting
2. Commercial proposal and negotiation
3. Plan and strategy implementation
4. Hiring process
5. In-person event for final candidates with key people of the company
6. On-boarding
7. Budgeting and objectives with core team of Wexpand and the manager
8. Monthly reviews and project goals on-demand

Describe the recruitment process in detail.

Once the process was approved we develop the following steps:

1. Job description and key skill se
2. Mass publishing and recruitment
3. Filtering and job description review
4. Wexpand first meeting
5. Skill set test
6. ADDIKA's call meeting
7. In-person event
8. Job proposal and negotiation

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

We release the project in January 2021, we have a estimated ROI of 208% and developed a new product for the specific needs of the market.

How effective was the workflow between your team and theirs?

Great, the hire lasted more than expected but was related to the screening process and qualified prospects.

What did you find most impressive or unique about this company?

The planning side, it was really great to see order and organization in the process.

Are there any areas for improvement or something they could have done differently?

At the beginning we wanted to know more about the qualified prospects, maybe the communication of that.