Wishup Reviews (40), Pricing, Services & Verified Ratings

Virtual Assistants | Outsource your To-Do List

Wishup is a virtual assistant services company headquartered in the United States, helping startups, solopreneurs, and small businesses scale operations with remote talent.

We specialize in executive assistance, bookkeeping, project management, marketing support, and administrative outsourcing — all delivered by top 0.1% pre-vetted virtual assistants.

Min project size
$1,000+
Hourly rate
< $25 / hr
Employees
50 - 249
Year founded
Founded 2015

Service Lines

Back Office Outsourcing: 80%
Finance & Accounting Outsourcing (FAO): 10%
HR Outsourcing: 10%

Select Focus Area

Back Office Outsourcing

Virtual Assistant: 100%

Industries

Advertising & marketing: 10%
Business services: 10%
Consumer products & services: 10%
Education: 10%
Financial services: 10%
Information technology: 10%
Medical: 10%
Real estate: 10%
eCommerce: 10%
Gambling: 5%
Other industries: 5%

Clients

Small Business (<$10M): 65%
Midmarket ($10M - $1B): 35%

Back Office Outsourcing Finance & Accounting Outsourcing (FAO) Virtual Assistant

Pricing Snapshot

Min. project size $1,000+

Avg. hourly rate < $25 /hr

Rating for cost 4.9 /5

What Clients Have Said

Wishup offers competitive pricing with good value for cost, as noted by multiple clients. Specific project costs mentioned include $999 for a month of services. Clients appreciate the reliable service and efficiency gained, indicating strong ROI.

This summary is based on verified Clutch reviews.

Most Common Project Size

$10,000 - $49,999 based on 19 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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Wishup Review Insights

Overall Review Rating

5.0

Quality 5.0
Schedule 5.0
Cost 4.9
Willing to Refer 4.9

Top Mentions

Review Highlights

Proactive Communication and Feedback

Wishup is praised for their proactive communication, regularly checking in with clients and being open to feedback. This has facilitated smooth collaborations and allowed clients to feel heard and supported throughout the engagement.
Effective Time Management

Several clients have noted significant time savings due to Wishup's services. By offloading routine tasks, clients have been able to focus more on strategy and core business activities, leading to improved productivity and business outcomes.
High Client Satisfaction and Reliability

Wishup is highly regarded for their reliability and consistency. Clients appreciate not having to worry about task follow-ups, as the team consistently delivers high-quality work and meets deadlines. This reliability has led to increased client satisfaction across various industries.
Commitment to Continuous Improvement

Wishup demonstrates a commitment to continuous improvement and professional development. Clients appreciate the team's eagerness to learn and improve, which has resulted in better service delivery and client outcomes.
Constructive Feedback and Areas for Improvement

While most feedback is positive, one client mentioned a desire for better attention to detail. This suggests an area where Wishup could focus on improvement to enhance their service offering further.
High-Quality Customer Service

Clients commend Wishup for their high-quality customer service, noting that the team is responsive and attentive to client needs. This dedication to service excellence has strengthened client relationships and trust.

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Wishup Reviews

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Back Office Outsourcing Finance & Accounting Outsourcing (FAO)
Virtual Assistant
Confidential
Feb. 2025 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"We're really happy with their work and plan to keep working with them."

Jun 29, 2025

CEO, Consultabit

Grant Kurz

Other industries
Miami, Florida
1-10 Employees
Online Review

Wishup provides ongoing bookkeeping and back office services for a consulting company. The team manages invoices, categorizes expenses, organizes records, and prepares monthly financial summaries.

Wishup's efforts have helped the client keep their books up to date, resulting in fewer errors and a more organized cash flow. The team is flexible, meets deadlines, and communicates clearly via virtual meetings, emails, and messages. Their responsiveness and reliability have impressed the client.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO of Consultabit

Describe what your company does in a single sentence.

ConsultaBit offer consulting services for business growth and strategy development for the blockchain world.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wishup to accomplish?

Bookkeeping
They provided us with a virtual assistant who focused on cleaning up our financial records, tracking expenses, and organizing monthly reports.

SOLUTION

How did you find Wishup?

Online Search
Clutch Site

Why did you select Wishup over others?

High ratings
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

The main work involved keeping our books accurate and up to date. This included reconciling our bank accounts, managing invoices, categorizing expenses, and preparing monthly financial summaries. They also helped us clean up some older records that hadn’t been organized properly. Everything was shared in an easy-to-read format, which made it easier for our internal team to make decisions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our books are now always up to date, and that’s made a big difference. Before, we had delays at tax time and trouble keeping track of cash flow. Since working with Wishup, we’ve had fewer errors, quicker access to reports, and our accountant even commented on how clean everything looks now. It’s saved us time and given us more peace of mind.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they always met deadlines. In fact, they usually sent reports early. Anytime we asked for something extra or changed a small part of the process, they were flexible and happy to help. Communication was clear and consistent. We never had to chase them for anything.

What was your primary form of communication with Wishup?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Honestly, the responsiveness stood out. We’ve worked with other VAs before, and it often felt like we were waiting or repeating ourselves. With Wishup, the assistant we worked with was reliable, fast, and seemed to understand our needs without much back and forth. That made a big difference.

Are there any areas for improvement or something Wishup could have done differently?

Nothing major comes to mind. Overall, we’re really happy with their work and plan to keep working with them.

RATINGS

5.0

Accounting Financial Consulting
Management Accounting Bookkeeping Financial Accounting
Confidential
June 2024 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their dedication to detail and responsiveness really set them apart."

Jun 6, 2025

Founder & MD, Rewind Creative

Matthew Layton

Advertising & marketing
Dudley, England
1-10 Employees
Online Review

Wishup provides financial management services for a marketing agency. The team has helped organize the client's financial records, establish a systematic account structure, and prepare regular reports.

Wishup's efforts have led to a 30% reduction in unnecessary expenses, a 25% increase in the savings rate, and 40% less time spent on financial management. The team has been reliable, consistent, and prompt in responding to requests. The team's attention to detail and communication have stood out.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and managing director of Rewind Creative, a full-service marketing agency. We offer digital marketing, digital PR, creative, and web services to help brands connect with their audiences and drive impact.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Wishup?

We needed to simplify our financial documentation, keep a close eye on cash flow, and find a dependable partner for regular reporting.

SOLUTION

What was the scope of their involvement?

Wishup has been helping us with our financial management. They’ve organized some lingering entries from earlier in the year and established a more systematic account structure that aligns with our operations. We’ve also had several on-demand requests throughout the process, such as preparing reports for our accountant or clarifying specific transactions, and they’ve consistently responded promptly.

What is the team composition?

We don’t know how many teammates are assigned to our project.

How did you come to work with Wishup?

We found them through a referral. I chose Wishup because of their impressive track record in delivering high-quality virtual assistant services that align with business goals. Their team's expertise, flexibility, and personalized approach stood out to me compared to other agencies I considered.

What is the status of this engagement?

We started working together in June 2024, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our financial records are no longer a mess. While it might seem like a small win, for a business like ours, it’s a big deal. We now have monthly financial clarity, which has helped with everything from budgeting for campaigns to spotting unnecessary expenses. We’ve discovered a few ongoing charges that we didn’t need anymore, mainly because the reporting made them obvious. Personally, it’s taken a load off my mind when it comes to internal planning.

Since working with Wishup, we’ve achieved a 30% reduction in unnecessary expenses, a 25% increase in the savings rate, and 40% less time spent on financial management.

How did Wishup perform from a project management standpoint?

Wishup’s project management is reliable and consistent. Reports come in on time, and even when we have urgent or last-minute requests, they handle them smoothly. Communication is easy; we just have a few exchanges via virtual meetings and emails, and tasks are done. I appreciate that I don’t have to chase them for updates.

What was your primary form of communication with Wishup?

Virtual Meeting
Email or Messaging App

What did you find most impressive about them?

Their dedication to detail and responsiveness really set them apart. I'm excited to leverage their skills to enhance my marketing efforts.

Are there any areas they could improve?

No, there’s nothing significant that comes to mind.

RATINGS

5.0

Accounting Finance & Accounting Outsourcing (FAO)
Bookkeeping
$10,000 to $49,999
Dec. 2024 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They've been great."

May 29, 2025

COO, Neuxpower

Andy Dargon

Other industries
London, England
1-10 Employees
Online Review
Verified

Wishup provides accounting services for a software tools company. The team manages the client's day-to-day bookkeeping tasks, provides monthly financial reports, and assists in preparing for audits.

Wishup's work has improved the client's financial record accuracy and efficiency, allowing the internal team to focus on strategic initiatives. The team meets deadlines, is responsive to the client's needs, and communicates proactively. The team's personalized and collaborative approach stands out.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the COO of Neuxpower

Describe what your company does in a single sentence.

Neuxpower makes simple software tools designed to make editing, managing and sharing digital files easier.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wishup to accomplish?

We engaged Wishup primarily for basic accounting services to streamline our financial operations.
Bookkeeping

SOLUTION

How did you find Wishup?

Online Search
Clutch Site

Why did you select Wishup over others?

High ratings
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Wishup managed our day-to-day bookkeeping tasks, including expense tracking, invoice management, and reconciliation. They also provided monthly financial reports and assisted in preparing for audits.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Their meticulous handling of our financial records significantly improved accuracy and efficiency. This allowed our internal team to focus more on strategic initiatives rather than routine accounting tasks.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Wishup consistently met deadlines and showed great responsiveness to our needs. Their proactive communication ensured that any issues were addressed promptly, maintaining smooth workflow throughout the project.

What was your primary form of communication with Wishup?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their personalized approach stood out the most. Despite being a remote service provider, Wishup integrated seamlessly with our team. They understood our specific requirements and tailored their services accordingly, fostering a collaborative environment.

Are there any areas for improvement or something Wishup could have done differently?

No real suggestion for improvement. They've been great.

RATINGS

5.0

Business Consulting
Value Added Tax (VAT) Services Blog Writing Services Data Entry & Processing Virtual Assistant Writing & Content Creation Outsourcing Case Study Writing Edited Transcription Social Media Moderation SOP Writing Verbatim Transcription
$50,000 to $199,999
Jan. - Dec. 2023

4.5

Quality: 5.0

Schedule: 4.5

Cost: 3.5

Willing to Refer: 4.0

"They consistently maintained punctuality in their communication."

Sep 27, 2023

Naprapathic Physician, Fixinhumans LLC

Logan Shield

Medical
Manhattan, New York
1-10 Employees
Online Review

Wishup provides virtual assistance services for a biomechanics consultancy. The team is tasked with helping the client increase revenue and enhance communication with end clients.

Since partnering with Wishup, the client has seen an 80% increase in revenue. Wishup has promoted punctual communication via email and virtual meetings. Their supportive approach and cost-effectiveness are key elements of their work.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Naprapathic Physician of Fixinhumans LLC

Describe what your company does in a single sentence.

Human BioMechanics Consultant

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wishup to accomplish?

Organization
Better Communication with Clients
Increase Revenue

SOLUTION

How did you find Wishup?

Online Search

Why did you select Wishup over others?

High ratings
Pricing fit our budget
Good value for cost
Company values aligned

How many teammates from Wishup were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The virtual assistants with Wishup delivered great virtual assistant services.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I increased my revenue 80% from the beginning of January having someone to talk with potential clients to get them onboarded.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes! They consistently maintained punctuality in their communication.

What was your primary form of communication with Wishup?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their willingness to help small businesses grow and their fair approach with pricing and billing

Are there any areas for improvement or something Wishup could have done differently?

I have no complaints.

RATINGS

4.5

Back Office Outsourcing Call Center Services Customer Service Outsourcing
Less than $10,000
Dec. 2022 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

“Wishup’s customer service and virtual assistants are on point. My assistant is educated and always open to learning.”

Mar 30, 2023

Controller, The Rooter Service Company

L. S.

Other industries
San Jose, Illinois
1-10 Employees
Phone Interview

Wishup provides a plumbing services company with a virtual assistant to help them with their administrative tasks, including customer service, accounting, and call-taking and -making.

Thanks to Wishup’s virtual assistant support, the client is now able to grow their company by doing more specialized work instead of administrative tasks. The assistant is educated, helpful, and open to learning. Moreover, Wishup offers outstanding customer service.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a controller at The Rooter Service Company, a full plumbing services company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Wishup?

I needed an assistant.

SOLUTION

What was the scope of their involvement?

Wishup provides me with a virtual assistant who does a lot of background work so that I can do other things to grow my company. She mainly deals with customer service and does a lot of the tasks needed to keep the company running. Her scope also includes making and taking calls, dealing with warranty portals, and helping me with accounting. Basically, she wears a lot of hats.

Initially, I met with Wishup and briefed them on what I needed, explaining the candidate we were looking for. Then, they allowed us to interview 3–4 candidates and helped us choose the right one for our company’s needs.

What is the team composition?

In addition to the virtual assistant, I communicate with 3–4 teammates from Wishup.

How did you come to work with Wishup?

I found them online and chose them because they had great reviews and seemed to be a reputable company. I saw that they would interview, train, and accompany the virtual assistant, showing care for who they provide companies like ours with.

How much have you invested with them?

We’ve spent $4,000.

What is the status of this engagement?

We started working together in December 2022, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Since hiring the virtual assistant from Wishup, I’ve noticed that she has relieved me from the daily duties, allowing me to grow the business from another angle. Our partnership has been wonderful.

What did you find most impressive about them?

Wishup’s customer service and virtual assistants are on point. My assistant is educated and always open to learning. Moreover, she wants to help our company, which makes a huge difference.

Are there any areas they could improve?

There’s nothing I would have them improve.

Do you have any advice for potential customers?

Ask a lot of questions to the virtual assistant and make sure they’re trainable and want to learn.

RATINGS

5.0

Web Design
Confidential
July 2020 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They were very focused on our success."

Mar 26, 2023

Executive, Education Company

Anonymous

Education
Boston, Massachusetts
1-10 Employees
Online Review
Verified

Wishup carries out graphic design services for an education company. The team also provides the client with virtual assistance.

Wishup has delivered the project with high quality and at a reasonable cost. They go above and beyond to ensure the project's success. The client is pleased with the vendor's timeliness, effective communication, and prompt responsiveness.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am an executive at (a/an) Education

Describe what your company does in a single sentence.

Build online educational programs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wishup to accomplish?

Virtual assistant
Graphic design

SOLUTION

How did you find Wishup?

Online Search

Why did you select Wishup over others?

Pricing fits our budget
Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

Ongoing services based on our needs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Quality of work
Quality of communication

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very timely and responsive

What was your primary form of communication with Wishup?

Virtual Meeting

What did you find most impressive or unique about this company?

They were very focused on our success. They were always gathering feedback. Eager to find the right people for our projects.

Are there any areas for improvement or something Wishup could have done differently?

No.

RATINGS

5.0

Back Office Outsourcing
Confidential
May 2022 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They are very thorough and keep track of everything."

Mar 22, 2023

CEO, Drug Discovery Firm

Anonymous

Other industries
Lexington, Massachusetts
11-50 Employees
Online Review
Verified

Wishup provides executive assistance for a drug discovery company. They organize travel plans and company events and handle general administrative tasks.

Thanks to Wishup's help, executives now spend less time on planning travels and scheduling tasks. The vendor is thorough and always tracks responsibilities efficiently. They communicate through virtual meetings, email, and a messaging app.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO of (a/an) Chemicals & Biotechnology

Describe what your company does in a single sentence.

Machine learning aided drug discovery

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wishup to accomplish?

Organize travel
Organize company events
General administrative work

SOLUTION

How did you find Wishup?

Online Search

Referral

Why did you select Wishup over others?

High ratings
Good value for cost
Referred to me

What was the size of Wishup’s team?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Aid executives in scheduling and travel planning.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Less time spent by executives on travel and scheduling tasks

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always on time and well done.

What was your primary form of communication with Wishup?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

They are very thorough and keep track of everything.

Are there any areas for improvement or something Wishup could have done differently?

Nothing comes to mind

RATINGS

5.0

Back Office Outsourcing Customer Service Outsourcing Social Media Marketing
Confidential
Jan. 2022 - Feb. 2023

4.0

Quality: 4.0

Schedule: 4.0

Cost: 5.0

Willing to Refer: 4.0

"They were highly receptive to feedback."

Mar 22, 2023

General Manager, Technology Consultancy

Anonymous

Other industries
Durham, North Carolina
1-10 Employees
Online Review
Verified

A technology consultancy hired Wishup to manage a portion of their sales funnel and complete back-office tasks. This involved resolving billing issues and handling their customer helpdesk.

Wishup's support boosted customer satisfaction and drove significant growth in the client's newsletter subscribers and site traffic. The team communicated effectively and was highly receptive to feedback throughout. Above all, they were responsive, reliable, and timely.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the General Manager

Describe what your company does in a single sentence.

We provide networking, events, courses, and consulting for strategy & operations professionals in the tech industry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wishup to accomplish?

Manage a portion of our sales funnel
Complete back-office tasks such as resolving billing issues, transactional emails, etc
Staff our customer helpdesk

SOLUTION

How did you find Wishup?

Online Search

Why did you select Wishup over others?

Pricing first our budget, Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

Daily application review of prospective members
Daily helpdesk support for members
Daily account management, billing, and cancellation for members
Creation of weekly newsletters
Research & analysis projects as assigned
Content development as assigned
Other projects and tasks as assigned

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improved customer satisfaction
Significant growth to our email newsletter
Increased traffic to our blog

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We had a monthly checkin to give feedback that they took very seriously. I also met with the teammate they staffed to my org every week.

What was your primary form of communication with Wishup?

Virtual Meeting, Email or Messaging App

What did you find most impressive or unique about this company?

They were highly receptive to feedback.

Are there any areas for improvement or something Wishup could have done differently?

No.

RATINGS

4.0

Accounting Back Office Outsourcing Contract Manufacturing Customer Service Outsourcing Email Marketing Event Marketing Graphic Design Market Research Marketing Strategy
$10,000 to $49,999
Feb. 2022 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The staff is very accommodating and really takes the time to understand your concerns."

Mar 21, 2023

President, Photography Studio

Anonymous

Other industries
Great Neck Plaza, New York
1-10 Employees
Online Review

Wishup provides ongoing staff augmentation for a photography studio. The team handles administrative work such as onboarding clients, managing expenses, website development, sales, and marketing strategies.

Thanks to Wishup’s efforts, response times have been reduced significantly and the client was able to develop an SOP for onboarding clients and managing communications. The team has been prompt and receptive to feedback. They have delivered projects in a timely manner.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the President of (a/an) Other Industry

Describe what your company does in a single sentence.

Provides photography services to document peoples wedding day.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wishup to accomplish?

Provide a qualified individual to assist with the growth of my business

SOLUTION

How did you find Wishup?

Online Search

Why did you select Wishup over others?

High ratings, Great culture fit, Company values aligned

What was the size of Wishup’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Wishups VA's have been able to help set up SOP, and communicate with clients and vendors in the event management sector. I needed help from them to take care of administrative work such as onboarding clients, managing expenses, website development, sales and marketing strategies. They have been an integral part of my business growth and I am still an ongoing client with them.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Bring down response times to 12 hours. Currently working to bring that down to 1 hr.
Develop SOP for onboarding clients and managing communications

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The virtual assistants delivered projects in a timely manner and they were willing to acquire new skillsets and open to feedback to improve

What was your primary form of communication with Wishup?

Email or Messaging App

What did you find most impressive or unique about this company?

The staff is very accommodating and really take the time to understand your concerns to pair you with the right assistant

Are there any areas for improvement or something Wishup could have done differently?

Not really. They take feedback very well, and implement new ideas and provide great service!

RATINGS

5.0

Customer Service Outsourcing
Less than $10,000
Jan. 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.0

Willing to Refer: 5.0

"The training of their staff and the easy access to their support team are impressive."

Mar 14, 2023

Co-Owner, My Sleepover Party

Brandi Lilly McLean

Other industries
West Orange, New Jersey
1-10 Employees
Online Review
Verified

Wishup provides customer service support to a sleepover tent rental firm. They manage client interactions, from reaching out to leads to gathering feedback about the service performance.

Wishup has helped the client save time, enabling them to focus more on developing strategies. The vendor's staff members are well-trained and responsive. They also provide the client with easy access to their support team. Moreover, the vendor communicates via email, messaging apps, and meetings.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Co-Owner of My Sleepover Party

Describe what your company does in a single sentence.

Create dream sleepovers with designer themed teepee rentals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wishup to accomplish?

Administrative and customer service functions

SOLUTION

How did you find Wishup?

Online Search

Why did you select Wishup over others?

High ratings
Referred to me

What was the size of Wishup’s team?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Manage client interactions from leads to service delivery to review of service performance

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Free up my time to focus on strategy

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Great communication and responsive

What was your primary form of communication with Wishup?

Virtual Meeting
Email
Messaging App

What did you find most impressive or unique about this company?

The training of their staff and the easy access to their support team are impressive.

Are there any areas for improvement or something Wishup could have done differently?

RATINGS

5.0

Showing 31-40 of 40 Reviews

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Top Mentions

Review Highlights

Proactive Communication and Feedback

Effective Time Management

High Client Satisfaction and Reliability

Commitment to Continuous Improvement

Constructive Feedback and Areas for Improvement

High-Quality Customer Service

Reviews mentioning:

Wishup Reviews

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OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Business Services for Technology Consultancy

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Staff Augmentation for Photography Studio

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Customer Service Support for Sleepover Tent Rental Firm

BACKGROUND