# Top Call Center Services & Voice Services in the Philippines Recommended Call Centers companies in Philippines include Big Outsource, Outsourced, Helpware CX, Remote CoWorker, Unity Communications, Hit Rate Solutions, Select VoiceCom, OBI Services, six eleven global services, Enshored. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Call Center Services & Voice Services in the Philippines Ratings Updated: Sep 17, 2026 ### [Big Outsource](https://clutch.co/profile/big-outsource) #### 5 out of 5 star rating (52 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - San Pablo City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 20% Call Center Services - 40% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) #### Company description Big Outsource is a proficient provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Overall, 100% of the reviews praise their commitment to enhancing customer satisfaction, timely project management, and adaptability to client needs. An impressive 67% of reviews highlight their exceptional understanding of client-specific requirements, making them a valuable partner for customer service solutions. [Visit Website](http://www.bigoutsource.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Helpful Clients have expressed high satisfaction with Big Outsource's helpfulness, particularly noting their proactive approach to campaign organization and client communication. One reviewer highlighted the impressive ability of the team to understand and enforce brand guidelines, which they found both rare and beneficial. Additionally, the company's responsiveness and reliability in managing project timelines were commended, resulting in improved client feedback response times and successful campaign launches. - Virtual Assistant Services for Software Company (5.0/5, Jul 30, 2025): The ability to understand branding visually and tonally was a pleasant surprise. Even though they weren’t creatives, they respected brand guidelines and helped enforce them in internal systems. That’s rare and very helpful. [Read Full Review](https://clutch.co/go-to-review/big-outsource/394420) #### 3 reviews mention Call Center Services Customer Service Outsourcing for Telecommunications Company 5.0/5 — Big Outsource provided customer support for a telecommunications company. They manage all of the client's customer support channels, including email, chat, and phone support. - 3 of 3 Call Center Services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/big-outsource/225858) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations. [Read All Reviews](https://clutch.co/profile/big-outsource?verified=true#reviews) - $50,000 to $199,999 (15 reviews) - $10,000 to $49,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 7 countries - Australia (1 projects) - Canada (2 projects) - India (1 projects) - Serbia (1 projects) - Switzerland (1 projects) - United States (19 projects) - England (1 projects) This provider is available in 8 time zones: - Central European Time (CET) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Singapore Standard Time (SGT) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/big-outsource?verified=true#reviews) --- ### [Outsourced](https://clutch.co/profile/outsourced) #### 4.9 out of 5 star rating (12 reviews) - 1,000 - 9,999 employees - Quezon City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 10% Call Center Services - 15% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 15% HR Outsourcing - 15% IT Staff Augmentation - 15% Staffing #### Company description Outsourced is a versatile company offering recruitment and remote staffing services, specializing in IT and administrative support. The company receives high praise for its professionalism, effective communication, and alignment with client values, with over 90% of reviews noting their positive impact on project efficiency and cost-effectiveness. There is a recurring commendation of their project management skills, with mention of potential improvements in operational controls noted by a minority of reviewers. [Visit Website](https://outsourced.co/) #### Flexible Clients have consistently praised the company's flexibility, particularly in accommodating varying hours and adapting to project needs despite timezone differences. One client highlighted their impressive commitment and adaptability from both technical and administrative teams, which contributed to timely task completion and effective resource allocation. Overall, the sentiment reflects a strong appreciation for the company's ability to adjust to client requirements without compromising on professionalism. - Custom App Dev & Support for Legal Software Provider (5.0/5, Mar 31, 2025): Their commitment to the project has been most impressive. Flexibility with the hours and dedication despite the timezone difference was noted as a significant strength. The company demonstrated professional handling of matters and good treatment of their employees. [Read Full Review](https://clutch.co/go-to-review/outsourced/363788) #### Experience in 8 industries The provider has demonstrated expertise across various industries including Legal, Telecommunications, eCommerce, Information Technology, Media, and Contracting. Client feedback highlights strengths in project management, timely delivery, and effective communication, particularly in IT and eCommerce sectors. Overall sentiment is positive, with clients noting improved operational efficiency, successful recruitment, and adaptability to diverse project needs. This provider is well-suited for clients in technology-driven and regulatory environments, as well as those requiring outsourced staffing solutions. [Read All Reviews](https://clutch.co/profile/outsourced?verified=true#reviews) ##### Consulting Experience Outsourced has received positive feedback from clients in the Consulting industry, particularly for their strong project management and communication skills. Clients appreciate the company's ability to align values and culture, as well as their organized and structured approach. The expertise in establishing Software Development Centres and clear communication throughout the recruitment process highlights their strengths. Overall, clients feel supported and valued, indicating that Outsourced can be a strong fit for businesses seeking reliable consulting services. - 1 review for consulting industry - 1 review is 5 stars - Unknown avg. project cost - Custom Software Development for Boutique Supply Chain Consultancy (5.0/5, Jun 26, 2024): A boutique supply chain consultancy engaged with Outsourced for their custom software development services. The team is tasked with integrating software tools to enable the client with app and software development capabilities. [Read Full Review](https://clutch.co/go-to-review/outsourced/296725) ##### Legal Experience Outsourced has demonstrated strong expertise in legal software development, particularly in case management systems for government offices. Clients commend their timely project delivery, effective resource allocation, and adaptability to project needs. The commitment and professionalism of their team have been particularly noted, reflecting a deep understanding of the legal industry's requirements. Overall, Outsourced's track record indicates a reliable partner for legal firms seeking software solutions. - 1 review for legal industry - 1 review is 5 stars - Unknown avg. project cost - Custom App Dev & Support for Legal Software Provider (5.0/5, Mar 31, 2025): Outsourced provides ongoing development and support for a legal software provider. The team develops new features, adjusts the app's business logic, provides maintenance, and fixes bugs. [Read Full Review](https://clutch.co/go-to-review/outsourced/363788) ##### Telecommunications Experience Outsourced has demonstrated strong expertise in the Telecommunications industry, particularly in recruitment and customer support services. Clients have praised their ability to quickly source qualified candidates, effectively supporting roles in technical support and customer service. The positive sentiment highlights their timely project delivery, responsiveness, and ability to enhance customer satisfaction. Overall, Outsourced's strengths in recruiting and technical troubleshooting make them a viable partner for businesses in the Telecommunications sector. - 1 review for telecommunications industry - Unknown avg. project cost - Recruiting for Telecommunications Company (4.5/5, Feb 20, 2025): Outsourced provided recruitment services for a telecommunications company. The team was responsible for finding a data analyst to provide inbound customer support and manage billing systems. [Read Full Review](https://clutch.co/go-to-review/outsourced/354062) ##### eCommerce Experience Outsourced has demonstrated strong expertise in the eCommerce sector, particularly in enhancing user experience and streamlining production for clients in the fashion industry. Positive client feedback highlights their timely deliverables, effective communication, and ability to meet project goals. The overall sentiment reflects satisfaction with their performance, indicating that Outsourced is a reliable partner for businesses seeking growth and improved operational efficiency in eCommerce. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment Services for AI Solutions Company (5.0/5, Feb 11, 2025): Outsourced provides staff augmentation services for an AI solutions company. The team is tasked with recruiting excellent staff to serve the client's customers. [Read Full Review](https://clutch.co/go-to-review/outsourced/351159) ##### Engineering Experience Outsourced has received positive feedback within the Engineering industry, particularly for their regression testing capabilities. Clients highlight their expertise in improving bug detection and resolution rates, achieving a 30% reduction in non-customer bugs. Their structured approach and effective communication practices enhance QA processes, resulting in faster turnaround times and increased testing efficiency. Overall, Outsourced is recognized for their professionalism and adaptability, making them a strong candidate for engineering projects focused on quality assurance. - 1 review for engineering industry - 1 review is 5 stars - Unknown avg. project cost - App Regression Testing & Reporting for Tax Mgmt Software Co (5.0/5, Feb 10, 2025): Outsourced provides regression testing services for a tax management software company's app. The team executes regression test cases, assists the local QA team, and provides documentation and testing reports. [Read Full Review](https://clutch.co/go-to-review/outsourced/350901) ##### Information technology Experience Outsourced receives consistently positive feedback from clients in the Information Technology sector, highlighting their expertise in remote staffing for digital commerce and efficient project management. Clients appreciate their responsiveness, strong cultural fit, and ability to deliver quality talent that aligns with business needs. The company's focus on timely communication and meeting project goals positions them as a reliable partner for IT services, making them a strong candidate for organizations seeking to enhance their digital capabilities. - 3 reviews for information technology industry - 3 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Staff Augmentation for Digital Agency (5.0/5, Mar 20, 2023): A digital agency specializing in e-commerce hired Outsourced to provide staff augmentation services. The goal was to increase the company's technical capacity while reducing recruitment costs. [Read Full Review](https://clutch.co/go-to-review/outsourced/188403) - IT Staff Augmentation for Digital Agency (5.0/5, Oct 23, 2023): Outsourced provides remote staffing services for a digital agency. They've provided the client with Magento and Shopify developers, QA engineers and testers, and SEO specialists to support their projects. [Read Full Review](https://clutch.co/go-to-review/outsourced/243203) - Remote Managed IT Support for Managed Services Provider (5.0/5, Feb 7, 2025): Outsourced provides remote IT management services for a managed services provider. The team remotely accesses and fixes customer-related PC issues. [Read Full Review](https://clutch.co/go-to-review/outsourced/350311) ##### Arts, entertainment & music Experience Outsourced has demonstrated expertise in the Arts, entertainment, and music industry by effectively managing offshore teams, particularly in video production. Clients highlight their strong communication skills, promptness, and cultural alignment, which contribute to long-term partnerships. With a track record of successful employee placements and satisfaction, Outsourced is positioned as a reliable choice for businesses seeking support in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Outsourcing Services for Video Production Services Firm (5.0/5, Feb 7, 2025): Outsourced manages the offshore staff of a video production services firm. The team is responsible for managing the client's entire offshore team in the Philippines. [Read Full Review](https://clutch.co/go-to-review/outsourced/350086) ##### Media Experience Outsourced has demonstrated notable expertise in the Media industry, particularly in delivering quality talent and managing repetitive tasks effectively. Clients appreciate their strong communication and responsiveness, which contribute to successful project outcomes. The long-term retention of staff highlights their ability to meet client needs consistently. Overall, Outsourced's strengths in providing cost-effective solutions and understanding HR practices make them a strong candidate for businesses in the Media sector. - 1 review for media industry - 1 review is 5 stars - Unknown avg. project cost - Tasks Management & Resources for Investing News Company (5.0/5, Nov 10, 2023): Outsourced is helping an investing news company handle repetitive tasks in a cost-effective way by providing resources. The team delivers time-sensitive tasks using how-to documents from the client.   [Read Full Review](https://clutch.co/go-to-review/outsourced/248849) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently commend the company's pricing as fitting their budgets and providing good value for money. One client highlighted the company's pricing as a key reason for selection, noting it offered a 'great culture fit' and 'good value for cost.' Another client echoed this sentiment, stating their investment was 'relatively cheap compared to Australia.' Overall, feedback indicates satisfaction with the cost-effectiveness of the services rendered, aligning well with client expectations. [Read All Reviews](https://clutch.co/profile/outsourced?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 5 countries - Australia (4 projects) - Canada (1 projects) - Israel (1 projects) - Switzerland (1 projects) - United States (3 projects) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/outsourced?verified=true#reviews) --- ### [Helpware CX](https://clutch.co/profile/helpware-cx) #### 4.8 out of 5 star rating (47 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Taguig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 50% Customer Service Outsourcing - 10% Data Annotation Services #### Company description Helpware CX is a professional provider of Contact Center Services, specializing in comprehensive Customer Support Services including Inbound and Outbound Call Handling, Phone Support, and Telephonic Support. The company has consistently received high ratings, with reviews highlighting their flexibility, seamless integration, and proactive management. Approximately 90% of reviews noted their impressive ability to customize services, adapt quickly, and maintain effective communication. [Visit Website](https://helpware.com/cx/services/call-center-philippines/?utm_source=clutch.co&utm_medium=referral&utm_campaign=ph-call-centers) #### Transparent Clients consistently highlight Helpware's transparent and proactive communication as a key strength. One client noted their 'outstanding communication skills' and appreciated the regular reporting that fosters a close-knit integration. Another client emphasized the leadership team's commitment to aligning processes through open discussions. Overall, the sentiment reflects a strong approval of Helpware's transparency, with no reported areas for improvement in this aspect. - Centralization Process & Outsourcing Svcs for Treatment Firm (5.0/5, Aug 18, 2021): Their transparent and proactive approach has been impressive. On top of that, they’re great to talk with. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/110972) #### Experience in 13 industries Helpware has demonstrated significant expertise across diverse industries, including telecommunications, information technology, healthcare, eCommerce, and financial services. Feedback highlights their strengths in rapid project management, effective customer support, and adaptability to client needs. The telecommunications sector noted increased customer acquisition, IT firms praised Helpware for staff training and support efficiency, while healthcare clients emphasized improved patient engagement. Overall, sentiment is positive, with clients commending Helpware’s collaborative culture and responsiveness, making them a suitable partner across various sectors. [Read All Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews) ##### Retail Experience Helpware CX has received positive feedback from clients in the Retail industry, highlighting their expertise in order processing and customer interaction management. Clients appreciate Helpware CX's ability to seamlessly integrate with their teams, demonstrating strong communication and responsiveness. The company's training and quick decision-making empower staff to address customer issues effectively. Overall, Helpware CX is well-regarded for enhancing operational efficiency and supporting growth for Retail businesses. - 1 review for retail industry - $10,000 – $49,000 avg. project cost - Customer Service Staff for Sports Gear Rental Company (4.5/5, Apr 24, 2019): A dedicated resource from Helpware helped process orders, coordinate with vendors, and respond to customer inquiries. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/94054) ##### Automotive Experience Helpware CX has demonstrated strong expertise and reliability in supporting digital marketing projects within the Automotive industry. Clients have praised their thorough communication, project management, and timely completion of tasks, contributing positively to business goals. The team's ability to handle diverse projects and their reasonable rates make Helpware CX a strong candidate for companies seeking efficient marketing solutions in the Automotive sector. - 1 review for automotive industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back Office & Digital Marketing Support for Digital Solutions Company (5.0/5, Jan 9, 2019): Helpware helped set up digital marketing accounts in Bing, DoubleClick, Facebook, Google Ads, Google Analytics, and Google Tag Manager. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/42230) ##### Telecommunications Experience Helpware CX has received positive feedback from clients in the Telecommunications industry, highlighting their expertise in customer research and marketing strategies. One client noted that Helpware CX successfully attracted six new customers through their effective engagement. The company's project management was praised for its speed and efficiency, with clients appreciating the prompt communication. Overall, Helpware CX is seen as a strong partner capable of delivering value and impactful results in the Telecommunications sector. - 1 review for telecommunications industry - Unknown avg. project cost - Customer Research Services for Telecommunications Co (4.5/5, May 12, 2026): Helpware CX provided customer research services for a telecommunications company. The goal was to attract customers. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/456537) ##### Information technology Experience Helpware CX has received positive feedback in the Information technology industry, highlighting their expertise in project management, responsiveness, and quality of service. Clients commend Helpware CX for their ability to hire, train, and retain skilled resources effectively while delivering projects on time and within budget. Their strong communication and collaborative approach have been noted as key strengths, contributing to enhanced operational efficiency and cost savings for clients. Overall, Helpware CX is highly regarded as a reliable partner for IT projects. - 2 reviews for information technology industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Image Annotation for Computer Vision Software (5.0/5, May 29, 2019): Helpware annotated thousands of images for computer vision models. They adjusted their internal tools to match the specified business process and did QA. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/109902) - Staff Aug & Back Office Outsourcing for Cybersecurity Co (5.0/5, May 13, 2025): Helpware provided staff augmentation for a cybersecurity company. Helpware assembled a team of 15 resources and provided best practices and process training to support the client's alert monitoring service. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/373970) ##### Other industries Experience Helpware CX has received positive feedback across the Other industries sector, demonstrating its expertise in providing scalable, high-quality customer support and operational solutions. Clients have praised the company's responsiveness, adaptability, and dedication to enhancing customer satisfaction, leading to improved engagement and operational efficiency. The collaborative approach and ability to seamlessly integrate with clients' teams further highlight Helpware CX’s strengths, making it a suitable partner for businesses seeking reliable support in diverse operational tasks. - 28 reviews for other industries industry - 23 reviews are 5 stars - $200,000 – $999,999 avg. project cost - BPO & IT Services for HealthTech Firm (5.0/5, Nov 3, 2021): A health technology company has hired Helpware for their BPO and IT services. The team provides ongoing support for any urgent IT-related matters or business process challenges. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/3930) - Customer Support for Custom Meal Service Provider (5.0/5, Feb 4, 2022): Helpware provides customer support for a custom meal service provider's geographically diverse clientele. Their aim is to increase the client's coverage of time zones with more agents. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/10409) - Call Center Services for Digital Government Partner (5.0/5, Jun 6, 2022): Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/21826) - Staffing for Wine Distributor (5.0/5, Aug 22, 2019): Helpware provided staffing services to a wine business looking to find skilled employees overseas that would assist with customer support. Their team provided training services to potential hires.  [Read Full Review](https://clutch.co/go-to-review/helpware-cx/30582) - Call Center Services for Food & Beverage Company (5.0/5, Aug 10, 2020): Helpware ensures a customer support workforce for a food and beverage company is always available. They guarantee that all calls are being attended and support requests are cleared up immediately. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/35032) - Call Center Services for Nonprofit Organization (5.0/5, Jun 2, 2021): Helpware handles call center services for a nonprofit organization. The team provides daily operational support, making outbound calls to pharmacies and clinics to gather COVID-19 vaccination data. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/41747) - Tech Support for Valet Tech Solution Provider (5.0/5, Jan 25, 2019): Helpware provides software and hardware support for a tech company’s clients. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/49275) - Customer Service via Chat (5.0/5, Feb 1, 2019): Helpware uses ticket tracking software to triage and resolve customer inquiries and drive sales. They also help build/design online stores. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/53030) - Call Center Services for Professional Services Company (5.0/5, Sep 24, 2020): Helpware provides customer support for a resume building website. They were involved in the hiring process, and they brought on qualified services agents to handle incoming calls and field emails. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/71254) - Staff Augmentation for Computer Software Company (4.5/5, Oct 24, 2019): Helpware augmented the staff of a computer software company. Their team was responsible for account management assistance and daily operations. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/72046) - Customer Service Team for Lifestyle Brand (5.0/5, Oct 28, 2019): Helpware provided customer support services for a lifestyle brand. This included responding to inquiries regarding order status, conducting refunds and exchanges, answering incoming calls, and more. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/74209) - BPO Services for Sports Management Technology Platform (4.5/5, May 11, 2020): Helpware supports business processes for a sports management technology platform. They assist customers with technology to build registration profiles in order to extend hours. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/83769) - Customer Support for Lifestyle Product Supplier (5.0/5, Apr 4, 2019): Helpware provides ongoing customer service support for a consumer goods company. They answer all tickets and inquiries on several channels; process defects, refunds, and fraud claims; and log important data. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/84412) - Support Program Dev for Volunteer Computer Software Startup (4.5/5, Oct 12, 2020): Helpware is working on customer support services and establishing a 3-tier customer support program that supports users and provides quick feedback. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/84863) - Research Data for Customer Service & Engagement Platform (5.0/5, Apr 12, 2019): Helpware conducted research on a customer metric to improve a sales process.    [Read Full Review](https://clutch.co/go-to-review/helpware-cx/88216) - BPO for Meditation App Business (5.0/5, Nov 9, 2020): Helpware provides reps to support the organization’s small and medium-sized businesses (SMBs). Their work has involved automating and documenting onboarding processes. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/109848) - Centralization Process & Outsourcing Svcs for Treatment Firm (5.0/5, Aug 18, 2021): Helpware helped a treatment center centralize their processes by identifying their training needs and performance metrics. They continue to provide outsourcing services to the company. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/110972) - Customer Experience Resource Augmentation for Candy Company (4.0/5, Jun 20, 2019): Helpware provided two customer experience representatives to accommodate customer requests during a busy season. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/121165) - Project & Customer Support for MSP Company (5.0/5, Sep 28, 2018): Helpware provided staffing services, including project management and client-facing interaction. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/127349) - Customer Tech Support for IT Company (5.0/5, Oct 4, 2018): Helpware provided remote technical assistance, answering customer questions and resolving issues over the phone. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/129619) - Scaling Customer Support for Womens' Fashion Marketplace (4.0/5, Oct 4, 2018): Helpware provides ongoing customer support for an e-commerce platform. Their customer service representatives correspond via phone, email, and live chat. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/129699) - Customer Support & Back-Office Work for Software Company (5.0/5, Feb 5, 2020): Helpware provides call center services (e.g., live chat, email) to manage a software company's customer support line. They also handle customer billing and subscription-related tasks. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/132716) - Inbound, Outbound, & Back Office for Pain Management Practice (5.0/5, Oct 18, 2018): To better support new clients, Helpware handles administrative processes for a medical practice, including inbound calls, outbound calls, and document management. They also helped digitize internal operations. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/135893) - Video Labeling For IoT Company (5.0/5, Oct 3, 2022): An IoT company hired Helpware to handle their video labeling efforts. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/160836) - Customer Support Services for Grocery Delivery Company (5.0/5, May 1, 2023): Helpware provides customer support services to a grocery delivery firm. They've deployed over 30 agents to provide support in the client's email, text messages, and social media channels. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/198530) - Call Center Services for Hotel Booking Software Company (5.0/5, Aug 21, 2023): Helpware provided call center services for a hotel booking software company. The team implemented a 24/7 multi-lingual support center solution and provided the client with agents. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/226842) - Customer Service Outsourcing for Parking Software Company (5.0/5, Feb 12, 2024): Helpware provides ongoing customer service outsourcing services for a parking software company. The team handles equipment and software; they’re in charge of remotely troubleshooting issues for end clients. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/268263) - Video Dev, Graphics & Digital Mktg for Healthcare Mktg Firm (5.0/5, Aug 7, 2024): Helpware has been hired by a healthcare marketing firm to support their marketing team with video development, graphics, and digital marketing. The team is tasked with applying backroom marketing expertise. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/305795) ##### eCommerce Experience Helpware CX has received positive feedback from clients in the eCommerce industry, highlighting their expertise in customer service solutions. A senior customer support manager noted their alignment in company values and culture, along with their ability to provide customized support. Clients appreciate Helpware CX's responsiveness, timely project management, and cost-effectiveness, resulting in improved customer interaction metrics. Overall, the sentiment indicates that Helpware CX is a strong candidate for eCommerce businesses seeking reliable customer service partners. - 1 review for ecommerce industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support for Clothing Company (5.0/5, Dec 8, 2023): Helpware provides customer support to a clothing company. They provide customer service agents to strengthen the internal sales team and cater to customers. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/254956) ##### Media Experience Helpware CX has received positive feedback from clients in the Media industry, particularly highlighting its expertise in content management and customer support. Clients noted significant improvements in customer satisfaction and engagement metrics, attributing these successes to Helpware CX's proactive project management and flexible approach. The company's ability to provide tailored solutions and maintain consistent communication has been instrumental in driving growth for its Media partners, suggesting that Helpware CX is a strong fit for businesses looking to enhance their customer experience and content strategy. - 2 reviews for media industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Social Media Management for Author (5.0/5, Feb 26, 2019): Helpware manages marketing coordination and social media.  They collaborated on a style guide and now operate a content calendar. The internal team creates the content, which Helpware then edits and posts. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/65247) - Call Center Services for Resume Builder Website (5.0/5, Apr 29, 2021): Helpware provides ongoing call center services for a resume builder website. The team provides product support and technical troubleshooting via email and phone channels. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/138213) ##### Advertising & marketing Experience Helpware CX has received positive feedback from clients in the Advertising & marketing industry, highlighting their expertise in social media strategy, email campaigns, and customized marketing solutions. Clients appreciate Helpware CX's ability to enhance brand presence, streamline workflow, and save time on manual tasks, resulting in increased engagement and client acquisition. Their professional communication and commitment to quality make them a strong partner for businesses seeking to enhance their marketing efforts. - 3 reviews for advertising & marketing industry - Less than $10,000 avg. project cost - Design & SMM for Graphic Design Firm & Online Shop (4.5/5, Jan 13, 2021): Helpware provides ongoing design and social media marketing for a graphic design firm and online shop. The team was hired to provide design and production assistance, as well as create a social media plan. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/34522) - Staffing for Article Engagement Specialists (4.0/5, Oct 5, 2018): Helpware provides assistance with staffing resources for article engagement tasks in German and English. They source and vet potential candidates before training them via video conferences. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/130167) - Staff Augmentation for Marketing Agency (4.5/5, Feb 20, 2020): Helpware buttressed the marketing efforts of an e-commerce-focused marketing agency. They helped the client craft personalized messaging for prospective clients. The team also spearheaded email campaigns. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/144430) ##### Arts, entertainment & music Experience Helpware CX demonstrates strong expertise and effectiveness in providing customer support solutions for the Arts, entertainment & music industry. Clients praise their ability to manage communication channels efficiently and accommodate feedback quickly, resulting in significant time savings and improved service delivery. The 24/7 support ensures coverage for diverse user needs, enhancing customer experience. Overall, the positive sentiment in reviews highlights Helpware CX as a reliable partner capable of adapting to the specific demands of the industry. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Online Store Platform (5.0/5, Dec 17, 2020): Helpware provides ongoing call center services for an online store platform. The team supplies seven days a week coverage and they handle calls, chats, and other support and assistance channels. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/140836) ##### Education Experience Helpware CX has received positive feedback from clients in the Education industry, particularly for its expertise in customer support. Clients appreciate the team's proactive approach and effective communication, which enhances the learning experience for students using educational software. The ability to provide timely and helpful support has been highlighted as a key strength, indicating that Helpware CX is well-equipped to meet the needs of educational organizations seeking reliable assistance. - 1 review for education industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for E-Learning Software Company (5.0/5, Aug 29, 2020): Helpware provided call center services for an e-learning software company. The team provides support to students who are attempting to navigate the software. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/51984) ##### Business services Experience Helpware CX has received positive feedback in the Business services industry for its exceptional support and expertise. Clients appreciate the seamless collaboration and the ability to offload tasks, enabling them to focus on core business activities. The responsiveness and attentiveness of Helpware CX's team are frequently highlighted, along with their capacity to adapt and grow with clients' needs. Overall, Helpware CX demonstrates a strong commitment to enhancing client operations and delivering quality service, positioning itself as a valuable partner in the Business services sector. - 3 reviews for business services industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Administrative and Internal Support for Strategy Consultancy (5.0/5, Oct 23, 2019): Helpware provided branding and design work for a business strategy consulting firm. Their team was an extension of the internal team, bolstering day-to-day operations. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/70882) - Customer Support for Analytics Company (5.0/5, Sep 27, 2018): Helpware provides full-service customer support throughout the business week. The team is contracted on an ongoing basis. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/127201) - Office Support Resources for Hiring Company (5.0/5, Oct 6, 2018): Helpware handles various engineer recruitment processes such as registering new companies, producing weekly reports, managing databases, and facilitating document exchanges with candidates. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/130551) ##### Financial services Experience Helpware CX demonstrates significant expertise in the Financial services industry, with clients praising their ability to provide tailored research and outsourcing solutions. Reviews highlight Helpware CX's proactive approach to understanding complex sectors, particularly in healthcare within finance, and their effective CRM administration. Clients appreciate their high level of integration and communication, contributing to improved operational efficiency and sustained growth. Overall, Helpware CX is recognized as a valuable partner capable of enhancing business performance in the Financial services sector. - 2 reviews for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Mkt Research & CRM Administration for Financial Services Co (4.0/5, Oct 23, 2019): Helpware provides outsourced workforce solutions to a financial services company. They conduct research on operators and themes within the US healthcare services space. The team also administers the CRM. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/70550) - Data Entry & Back Office Support for Marketing Services Company (5.0/5, Oct 17, 2018): Helpware supplements resources for ongoing marketing campaigns. They handle automated outreach efforts and use Zapier to manage relationships. The team oversees event registration and the user database. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/135133) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Helpware's strong value for money, with many noting that their pricing aligns well with budgetary constraints while delivering high-quality services. For instance, a CEO mentioned they chose Helpware due to its 'good value for cost' and 'pricing fit our budget.' Another client emphasized significant cost savings and efficient project management, stating, 'They meet deadlines and stay within the budget.' Overall, feedback reflects a positive sentiment regarding Helpware's affordability and the quality of their work. [Read All Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews) - $50,000 to $199,999 (12 reviews) - $10,000 to $49,000 (10 reviews) - Less than $10,000 (4 reviews) - $200,000 to $999,999 (3 reviews) - $1,000,000 to $9,999,999 (3 reviews) - $10,000,000 + (1 reviews) #### Very responsive Helpware CX is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Remote CoWorker](https://clutch.co/profile/remote-coworker) #### 4.8 out of 5 star rating (189 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Taguig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 45% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 10% HR Consulting - 10% Sales Outsourcing #### Company description Remote CoWorker is a company that specializes in Contact Center Services, offering diverse solutions including Customer Support Services, Inbound Call Center, and administrative assistance. Reviews indicate a high level of client satisfaction, with approximately 90% of feedback highlighting their responsiveness, timely delivery, and professional communication. Customers appreciate their ability to align with company values and their efficient project management. [Visit Website](https://remotecoworker.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Proactive Client feedback highlights a strong sentiment of proactivity from Remote CoWorker. One client noted that their virtual assistant consistently anticipated needs and followed up effectively, ensuring tasks were completed promptly and efficiently. Another client emphasized the team's proactive communication and adaptability to feedback, enhancing workflow reliability. Overall, clients appreciated the proactive operational assistance that improved efficiency, responsiveness, and organization, significantly contributing to their projects' success. - Lead Generation for Party Rental Services Co (5.0/5, Feb 9, 2024): The talent pool spoke English really well and many of their teammates took their own initiative to improve my business. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/267732) - Back-Office Outsourcing & Appointment Setting for SaaS Firm (5.0/5, Oct 24, 2023): They were proactive and did more work than I was expecting. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/243700) - Back-Office Outsourcing for Business Consulting Firm (5.0/5, Nov 18, 2024): The account manager Glena has the unique talent to anticipate our needs, proactively follows up and goes above and beyond. She feels personally invested in our success! [Read Full Review](https://clutch.co/go-to-review/remote-coworker/331801) - SMM, Sales Outsourcing & CRM Consulting for Real Estate Co (5.0/5, Sep 20, 2024): What I found most impressive about this virtual assistant company is their ability to tailor services to meet individual client needs. Their proactive communication and commitment to delivering high-quality work, combined with a diverse skill set, truly set them apart in the industry. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/316069) - Customer Service Outsourcing for Attorney Firm (5.0/5, Mar 21, 2025): They have done an amazing job they follow up on a daily basis with prospects to help them decide if they are ready to move forward. If I ever need any of them to reach out to a prospect they immediately get on it and have it done for when I ask for a follow up. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/361603) #### Experience in 25 industries Remote CoWorker has garnered positive feedback across various industries, including medical, education, legal, and real estate. Clients praise their expertise in administrative support, customer service, and effective communication. In the medical sector, they excel in managing scheduling and billing, while in education, they assist with student outreach and marketing. Overall, Remote CoWorker is recognized for their adaptability, timely project management, and ability to meet specific client needs, making them a suitable choice for businesses seeking reliable remote assistance. [Read All Reviews](https://clutch.co/profile/remote-coworker?verified=true#reviews) ##### Arts, entertainment & music Experience Remote CoWorker has received notable feedback from clients in the Arts, entertainment & music industry, highlighting their expertise in business development, administrative support, and project management. Clients praised their effective communication, timely deliverables, and ability to provide tailored virtual assistance that aligns with project needs. Their impact is evident in improved operational efficiency and enhanced capacity for creative focus, making Remote CoWorker a strong candidate for businesses seeking reliable support in the Arts, entertainment & music sector. - 6 reviews for arts, entertainment & music industry - 5 reviews are 5 stars - Less than $10,000 avg. project cost - Video & Photography Production for Entertainment Company (5.0/5, May 23, 2022): Remote CoWorker is providing video and photography production support for an entertainment company. They are working on different tasks and projects weekly.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/20057) - Virtual Assistant Services for Events Production Company (5.0/5, Jul 19, 2023): Remote CoWorker provides a virtual assistant for an events production company. The team provides administrative support, manages the client's leads, and assists with tech support inquiries and event scheduling. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217987) - Virtual Assistance for Entertainment Services Provider (5.0/5, Jul 20, 2023): Remote CoWorker provides virtual assistance to an entertainment services provider, managing their website, e-commerce store, and social media accounts. Their tasks include conducting SEO and keeping inventory. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218390) - Lead Generation for Party Rental Services Co (5.0/5, Feb 9, 2024): Remote CoWorker provides ongoing lead generation services for a party rental services company. The team's goal is to generate leads, reach out to potential clients, explain the product, and invoice clients once sales are done. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/267732) - Back Office & Customer Service for Arts Training Facility (4.5/5, Nov 12, 2024): Remote CoWorker provides virtual assistant and back office services for a performing arts training facility. The team is responsible for handling class scheduling, marketing efforts, and administrative tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/330359) - Business Dev Support for Arts, Entertainment & Music Co (5.0/5, May 30, 2026): Remote CoWorker provides ongoing business development support for an arts, entertainment, and music company. The team conducts market research, writes proposals, and tracks opportunities for the client. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/460917) ##### Real estate Experience Remote CoWorker has demonstrated strong expertise in supporting the Real estate industry through various tasks such as CRM management, appointment setting, and administrative support. Clients report increased productivity, improved lead generation, and effective communication as key strengths. Overall, the positive sentiment indicates that Remote CoWorker is a reliable partner for real estate professionals looking to enhance operational efficiency and achieve their business objectives. - 9 reviews for real estate industry - 9 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Data Entry for Investment Group (5.0/5, Nov 17, 2021): Remote CoWorker was hired by an investment group to handle their data entry efforts. They provided a customer service representative and set up the client's prospect database on ClientLook. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/4960) - Outbound Call Support for Real Estate Company (5.0/5, Jun 1, 2020): Remote CoWorker provides outbound lead generation efforts. They conduct calls using a script and a predetermined list of targets, generating leads with interest in buying or selling real estate. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/100590) - Back-Office & HR Support for Real Estate Development Co (5.0/5, Mar 17, 2023): Remote CoWorker provides ongoing back-office support for a real estate development firm. The team is responsible for administrative, HR, and general operational support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/188209) - Virtual Receptionist Services for Property Management Company (5.0/5, Jul 21, 2023): Remote CoWorker provides virtual receptionist services for a property management company. The team takes phone calls, directs them to the appropriate party, and answers standard questions from end customers.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218637) - Video Production & CRM & Database Mgmt for Real Estate Firm (5.0/5, Mar 6, 2024): Remote CoWorker is helping a real estate firm accomplish various projects. The team's tasks include video editing, database management, and CRM audit. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/273842) - SMM, Sales Outsourcing & CRM Consulting for Real Estate Co (5.0/5, Sep 20, 2024): Remote CoWorker provides virtual assistant services for a real estate company. The team is responsible for cleaning up the client's CRM, cold calling, and managing the client's social media accounts. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/316069) - CRM & Social Media Management for Real Estate Company (5.0/5, Feb 4, 2025): Remote CoWorker provides ongoing CRM and social media management services for a real estate company. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/349051) - Back Office Outsourcing for Real Estate Brokerage (5.0/5, Jan 16, 2026): Remote CoWorker back office outsourcing services for a real estate brokerage. The team provides ongoing administrative support and assists with various tasks to support agents and strategic projects. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/430432) - Call Center Services for Real Estate Company (5.0/5, Apr 22, 2026): Remote CoWorker provides appointment-setting services for a real estate agency. The team contacts seller leads and sets up listing appointments. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/452094) ##### Legal Experience Remote CoWorker has received positive feedback from clients in the Legal industry, highlighting their expertise in providing skilled legal assistants and virtual support. Clients appreciate their responsiveness, thorough understanding of needs, and ability to match suitable candidates for various roles, including law clerks and administrative assistants. The overall sentiment conveys that Remote CoWorker significantly enhances operational efficiency, allowing law firms to focus on client services and business growth, making them a strong contender for legal professionals seeking reliable support. - 8 reviews for legal industry - 8 reviews are 5 stars - Less than $10,000 avg. project cost - Staff Augmentation for Law Firm (5.0/5, Dec 1, 2022): Remote CoWorker has augmented a law firm to fill the required positions. They've helped the client with customer intake, accounting, and administrative work. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/169921) - Remote Secretary Services for Law Firm (5.0/5, Jul 21, 2023): Remote CoWorker provides virtual secretary services for a law firm. The virtual secretary is responsible for answering phones and doing intakes. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218659) - Customer Service Outsourcing for Attorney Firm (5.0/5, Mar 21, 2025): Remote CoWorker provides call center services for an attorney firm. The team has backed up the phone, taken the client's information, and ensured the firm can assist them with legal matters. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/361603) - Legal Assistance Outsourcing for Law Firm (5.0/5, Jun 23, 2025): Remote CoWorker has recruited and provided three legal assistants for a law firm. The team has managed tasks such as answering phone calls, organizing and drafting documents, and conducting research. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/384447) - SEO, Social Media Mktg & Digital Strategy for Legal Firm (5.0/5, Oct 7, 2025): Remote CoWorker provides SEO services for a legal firm. The team manages on-page SEO, keyword research, and performance reporting, and creates and optimizes paid media campaigns and marketing materials. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/411720) - Administrative & Paralegal Services for Estate Planning Firm (5.0/5, Nov 10, 2025): Remote CoWorker has provided administrative and paralegal services for an estate planning and probate services company. The team has assigned one resource to work on the client's project. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/418879) - Virtual Assistant Services for Law Firm (5.0/5, Dec 11, 2025): Remote CoWorker provides virtual assistant services for a law firm. The team has found a virtual assistant tailored to the client's needs. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/424970) - Recruitment & Staffing for Law Clerk (5.0/5, Apr 13, 2026): Remote CoWorker has helped a law firm find a law clerk. The law clerk's main responsibility is litigation case management. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/449818) ##### Medical Experience Remote CoWorker has received positive feedback from clients in the Medical industry, highlighting their expertise in administrative support, billing, and patient communication. Clients appreciate the efficient processes established by Remote CoWorker, which have led to faster billing cycles, reduced errors, and improved operational efficiency. The team's proactive approach and clear communication have been noted as significant strengths, making Remote CoWorker a strong candidate for businesses seeking reliable virtual assistance in the Medical sector. - 6 reviews for medical industry - 5 reviews are 5 stars - Less than $10,000 avg. project cost - Administrative Assistance Services for Home Modification Co (4.5/5, Oct 25, 2023): Remote CoWorker provides administrative assistance services for a home modification company. The team provides an outsourced assistant who supports the client with research, scheduling, and invoicing tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/244136) - Transcription, Billing & Verification for Medical Office (5.0/5, Aug 9, 2025): Remote CoWorker provides transcription, medical billing, and insurance verification services for a small medical office. The team uses AI to generate charts and create digital content for online courses. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/396834) - Virtual Assistant Services for Physical Therapy Clinic (5.0/5, Nov 12, 2025): Remote CoWorker provides a virtual assistant for a physical therapy clinic. They manage the calendar, handle patient intake forms, send appointment reminders, manage SMM efforts, and perform discovery calls. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/419164) - Virtual Assistant Services for Psychiatric Practice (5.0/5, Apr 3, 2026): Remote CoWorker provides virtual assistant services for a psychiatric practice. The team manages patient coordination, communication, and documentation and helps streamline the client's internal processes. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/447625) - Staffing & Billing Services for Medical Equipment Company (5.0/5, May 26, 2026): Remote CoWorker provides staffing services for a medical equipment company. The team is responsible for collaborating with the client's billing team to streamline their workflows. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/459886) - Virtual Assistant Services for Medical Company (5.0/5, May 28, 2026): Remote CoWorker provided virtual assistant services for a medical company. The team handled answering phone calls, responding to client inquiries, scheduling appointments, and assisting with marketing. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/460407) ##### Sports Experience Remote CoWorker has received positive feedback from clients in the Sports industry, particularly for their expertise in content moderation and editing. Clients highlighted the company's ability to learn quickly and adapt to specific needs, improving the quality and quantity of posted content. Overall sentiment indicates that Remote CoWorker excels in communication, professionalism, and delivering timely results, making them a strong candidate for organizations seeking administrative and content support in the Sports sector. - 2 reviews for sports industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Content Moderation & Social Media Mktg for Technology Co (5.0/5, Sep 9, 2025): Remote CoWorker provides content editing, moderation, and social media posting services for a B2B technology and content vendor. They edit videos, create captions, and post content using back-office tools. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/404532) - Virtual Assistant Services for Equestrian Training Company (5.0/5, May 21, 2026): Remote CoWorker provides virtual assistant services for an equestrian training company. The team handles administrative tasks and helps automate processes to free up the client's time. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/458923) ##### Education Experience Remote CoWorker has received positive feedback in the Education industry, particularly for its efficiency in onboarding and responsiveness. Clients appreciate the provider's attention to detail and timely completion of tasks. Reviewers noted the provider's ability to quickly deliver quality candidates for various roles, such as data analytics and customer service. Overall, Remote CoWorker demonstrates strong project management skills, making it a suitable choice for educational institutions seeking reliable support. - 4 reviews for education industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Staffing & Back Office Outsourcing for E-Learning Company (5.0/5, Oct 26, 2023): An e-learning solutions company has hired Remote CoWorker to help them hire support staff. The team has recruited a new teammate who assists with audiobook creation from existing revision guides using  AI. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/244401) - BPO & Call Center Services for Educational Provider (4.0/5, Feb 19, 2024): Remote CoWorker provides BPO and call center services for an educational provider. They currently provide 12 resources who help the client with data analytics, data management, and end user support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/269683) - Administrative Support for Educational Institution (5.0/5, Jan 22, 2025): Remote CoWorker provides administrative support for an educational institution. The team coordinates daily events, manages the superintendent's duties, creates PowerPoint presentations, and documents meetings. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/345159) - Marketing Services for Transformational Coaching Company (4.5/5, May 1, 2026): Remote CoWorker provided marketing services for a transformational coaching company. The team was tasked with growing the client's business. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/454199) ##### Franchises Experience Remote CoWorker has received positive feedback from clients in the Franchises industry, highlighting its expertise in enhancing customer service through responsive communication. One client emphasized the exceptional support from their Client Success Manager, noting her patience and ability to deliver high-quality candidates. The overall sentiment reflects satisfaction with the company's ability to streamline processes and improve operational efficiency, making Remote CoWorker a strong candidate for businesses in the Franchises sector looking to enhance their service delivery. - 1 review for franchises industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment Services for Senior Living Referral Agency (5.0/5, Apr 28, 2026): Remote CoWorker provided recruitment services for a senior living referral agency. The team was tasked with finding candidates to improve the client's customer service experience. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/453131) ##### Advertising & marketing Experience Remote CoWorker has received positive feedback in the Advertising & marketing industry for their expertise in providing virtual assistance and support across various marketing functions. Clients commend their responsiveness, project management, and the quality of their team members, noting significant improvements in engagement and productivity. Remote CoWorker is recognized for delivering valuable services that align well with client needs, making them a suitable option for businesses seeking reliable marketing support. - 7 reviews for advertising & marketing industry - 6 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Marketing & Virtual Assistant Help for Video Marketing Co (5.0/5, Jun 13, 2021): Remote CoWorker is helping a digital video marketing agency expand their online courses and consulting through cold calls, marketing strategy, and commercialization. In addition, they edit videos and podcasts. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/52548) - Back Office Outsourcing for Market Research Company (0.5/5, Jan 31, 2024): A market research company hired Remote CoWorker to provide back office outsourcing services. They were responsible for hiring a virtual assistant. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/265562) - Staff Augmentation for Digital Marketing Agency (5.0/5, Apr 4, 2024): A digital marketing agency has hired Remote CoWorker to provide resources to augment their internal sales team. The team has supplied two virtual assistants to help the client with appointment setting. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/280306) - SMM for Marketing Agency (5.0/5, Jan 27, 2025): Remote CoWorker provided social media management services for a marketing agency. The team posted content a few times weekly for the client's customers. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/346782) - Social Media Marketing for Media Production Company (5.0/5, Jul 21, 2025): Remote CoWorker provides social media marketing services for a media production company. The team is tasked with scheduling and posting content and optimizing the client's social media accounts for ROI. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/391787) - Appointment Setting for Healthcare AI Marketing Company (5.0/5, Sep 18, 2025): Remote CoWorker has been hired by a healthcare AI marketing company to provide appointment-setting services. The goal is to have a remote coworker set up calls and make email introductions to the client's team. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/407029) - Staff Augmentation Services for Virtual Events Company (5.0/5, Apr 22, 2026): Remote CoWorker provides staff augmentation services for a virtual events company. The team assists the client with website updates, customer service, and logistics. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/452117) ##### Business services Experience Remote CoWorker has received positive feedback for its expertise in providing administrative support across various sectors within the Business services industry. Clients commend its efficient project management, quick response times, and highly skilled virtual assistants. The consistent sentiment reflects enhanced productivity and effective task management, enabling clients to focus on strategic operations. Overall, Remote CoWorker demonstrates a strong capability to improve client operations and is seen as a valuable partner for businesses seeking reliable administrative assistance. - 6 reviews for business services industry - 4 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for Cleaning Services Company (5.0/5, Nov 30, 2022): Remote CoWorker provides call center services for a cleaning services company. Using RingCentral and Google Suite, they handle customer support and administrative tasks from 9 a.m. to 5 p.m. during weekdays. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/169632) - Back-Office Outsourcing for Law Firm (4.0/5, Feb 20, 2024): Remote CoWorker provides back-office outsourcing services for a law firm. They’ve filled an office position; the employee is responsible for various administrative tasks to support the internal staff. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/269931) - Administrative Tasks Outsourcing for Business Consulting Co (4.5/5, Sep 30, 2024): Remote CoWorker provides administrative tasks outsourcing services for a business consulting company. The team monitors emails, communicates with the client's customers, and updates the CRM. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/318814) - Back-Office Outsourcing for Recruitment Agency (5.0/5, Nov 11, 2025): Remote CoWorker provides back-office outsourcing services for a staffing agency. The team has assisted the client in finding a reliable executive assistant to support business tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/419079) - Back-Office Outsourcing for Business Services Company (5.0/5, Dec 23, 2025): Remote CoWorker provides back-office outsourcing services for a business services company. The team has matched the client with an executive assistant who helps them offload many daily administrative tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/427210) - Virtual Assistant for Business Sales & Acquisitions Company (5.0/5, Mar 18, 2026): Remote CoWorker provided virtual assistant services for a business sales and acquisitions company. The team reviewed buyer inquiries, managed NDA processes, and responded with the appropriate information. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/443732) ##### Automotive Experience Remote CoWorker has received positive feedback from clients in the Automotive industry, highlighting their expertise in administrative support and customer service. Clients noted their efficiency in enhancing administrative offerings and handling customer inquiries effectively. The consistency and budget-friendly pricing of Remote CoWorker were particularly appreciated, indicating their strong value proposition. Overall, they are seen as a reliable partner capable of positively impacting operations within the Automotive sector. - 2 reviews for automotive industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back-Office Support for Automotive Care Accessories Company (4.0/5, Jul 20, 2023): Remote CoWorker supports the back office work of an automotive care accessories company. Their resources handle customer service inquiries and print orders from Amazon and website sales on behalf of the client. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218250) - Back-Office Outsourcing for Automobile Repossession Company (5.0/5, Feb 24, 2026): Remote CoWorker provides ongoing back-office outsourcing services for an automobile repossession company. The team is responsible for assisting the client with their administrative tasks.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/438452) ##### Plumbing Experience Remote CoWorker has demonstrated significant expertise in supporting the Plumbing industry, particularly through administrative and marketing assistance. Clients appreciate their reliability, organizational skills, and proactive approach to task management, which lead to improved responsiveness and consistent project execution. Overall sentiment is highly positive, with clients highlighting Remote CoWorker's capability to adapt to shifting priorities and their commitment to delivering tasks on time, making them a strong fit for businesses seeking dependable support in the Plumbing sector. - 1 review for plumbing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Assistant Services for Plumbing Company (5.0/5, Feb 24, 2026): Remote CoWorker provided virtual assistant services to a plumbing company. The team supported with administrative tasks, documentation, file management, marketing campaign execution and coordination, and QC. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/438310) ##### Other industries Experience Remote CoWorker has received positive feedback from clients in the Other industries sector, highlighting its expertise in administrative support and customer interaction. Clients appreciate the prompt and effective communication, as well as the ability to handle diverse tasks such as scheduling, call management, and social media engagement. The company's commitment to understanding client needs and providing tailored solutions has fostered a strong sentiment of satisfaction, making Remote CoWorker a reliable choice for businesses seeking operational support in this sector. - 48 reviews for other industries industry - 39 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistance for Seafood Supplier (4.5/5, Feb 2, 2022): Remote CoWorker worked as a seafood supplier's virtual assistant team. Their main task was to check and crosscheck more than 50,000 documents.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/10186) - Recruitment Services for Delivery Service (5.0/5, Feb 9, 2022): Remote CoWorker has been supporting a delivery service with screening candidates for their processes. The goal is to quickly find and hire qualified applicants. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/10772) - Staff Augmentation for Design Agency (5.0/5, Jun 17, 2021): A design company partnered with Remote CoWorker to help them run their business with a variety of services. Their outsourced team works on administrative, marketing, invoicing, and design projects. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/57919) - VA Services for Construction & Real Estate Firm (5.0/5, Feb 6, 2022): Remote CoWorker provides VA services to a construction and real estate firm. They're managing the company's calls, scheduling appointments with customers, and handling advertising strategies. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/134270) - Human Resources for Bookkeeping Services Company (5.0/5, Dec 1, 2022): Remote CoWorker helped a bookkeeping services company find candidates for their data entry, spreadsheet tasks, and client communications. They provided three resumes for the client to interview.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/169915) - Staff Augmentation for Bookkeeping Company (5.0/5, Dec 5, 2022): Remote CoWorker has provided staff augmentation services for a bookkeeping company. They have offered a remote worker as an addition to the client's team. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/170429) - Virtual Assistant Services for Massage Therapy Company (4.0/5, Dec 6, 2022): Remote CoWorker provides virtual assistant services for a massage therapy company. On the weekends, they take calls, text end clients, book or change appointments, and manage therapists’ schedules. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/170561) - Social Media Marketing for Women's Coaching Company (5.0/5, Mar 5, 2023): Remote CoWorker provides ongoing social media marketing for a women's coaching company. The team is responsible for connecting with the client's social media audience. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/184740) - Back-Office Support Services for Healthcare Company (4.5/5, Jul 18, 2023): Remote CoWorker provides back-office support services for a healthcare company. They search for candidates to handle tasks such as answering phones, scheduling appointments, and answering non-medical inquiries. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217667) - Administrative Support for Software Company (5.0/5, Jul 19, 2023): Remote CoWorker provides out-of-hours administrative support for a software company. The team is responsible for answering customer queries outside the client's working hours. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217756) - Call Center Services for Water Damage Restoration Company (5.0/5, Jul 19, 2023): Remote CoWorker provides call center services to a water damage restoration firm. They gather information required to collect payment and contact insurance companies with overdue invoices via phone and email. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217883) - Administrative Assistance for Recruitment Company (5.0/5, Jul 19, 2023): Remote CoWorker provides administrative assistance services for a recruitment company. The team is responsible for providing administrative support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218000) - Virtual Assistance & Email Mgmt for Ice Cream Catering Co (5.0/5, Jul 20, 2023): Remote CoWorker provides virtual assistant services for an ice cream catering company. The team assists the client with email management, schedule monitoring and updating, and recording data. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218149) - Lead Generation for Outdoor TV Company (4.5/5, Jul 21, 2023): Remote CoWorker is providing lead generation services for an outdoor TV company. The service provider is responsible for email marketing, cold-calling, and daily reporting of potential customers.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218668) - Call Center & Lead Generation Services for Tear Out Company (5.0/5, Aug 2, 2023): Remote CoWorker provides call center services for a residential and commercial tear out company. The team reaches out to potential leads through email and follows up with secondary emails and phone calls.   [Read Full Review](https://clutch.co/go-to-review/remote-coworker/222003) - Back-Office Outsourcing & Appointment Setting for SaaS Firm (5.0/5, Oct 24, 2023): Remote CoWorker provided back-office outsourcing services to help a SaaS firm sort and identify their HR and investor contacts. They also assisted the client in setting up meetings with investors. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/243700) - Back Office Services for Healthcare Company (5.0/5, Feb 1, 2024): Remote CoWorker provides back office services for a healthcare company. The team manages the client's patient scheduling, phone calls, faxes, SMS messages, BNE, referral authorizations, and chart preparation. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/265816) - Company & Investor Research for SaaS Company (5.0/5, Feb 9, 2024): Remote CoWorker was hired by a software company to help prepare for a conference. The team is responsible for researching companies and investors and reaching out to them on the client's behalf. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/267628) - Content & Ops Mgmt for Business Workflow Automation Firm (4.5/5, Feb 22, 2024): Remote CoWorker provided operations and content management services to a business workflow automation firm. They produced content for the client and provided training and support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/270702) - Operational Support for Collateral Recovery Firm (5.0/5, May 23, 2024): Remote CoWorker has assisted a collateral recovery firm in completing their billing tasks and ensuring account compliance; this has included opening and closing new accounts. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/290490) - Document Processing Support for Construction Management Co (5.0/5, May 28, 2024): Remote CoWorker has provided document processing support for a construction management company. They've been tasked with reviewing and filing documents and recording changes into a master document register. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/291193) - Outsourced Back-Office Support for Construction Company (5.0/5, Jun 14, 2024): Remote CoWorker provides outsourced back-office services and administrative support for a construction company. The team is responsible for file, phone, and calendar management, event planning, and sales calls. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/294811) - Book Editing for Executive Coaching & Book Publishing Firm (5.0/5, Jun 24, 2024): Remote CoWorker provides book editing services to an executive coaching and book publishing company. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/296432) - HR & Clinic Operations Staff Aug for Speech Therapy Company (5.0/5, Jul 9, 2024): Remote CoWorker is providing HR and clinic operations staff augmentation for a speech therapy company. The team's tasks include financial management, human resources support, and leadership team development. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/299439) - Back Office Recruiting for Household Moving Company (5.0/5, Jul 12, 2024): Remote CoWorker has been hired by a household moving company to recruit candidates for back-office tasks. The team has sourced candidates for administrative duties as well as typing up contracts and scheduling.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/300271) - Back Office Outsourcing for Consulting Company (5.0/5, Aug 7, 2024): Remote CoWorker provides ongoing back-office outsourcing services for a consulting company. The team is responsible for answering incoming calls and data entry. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/305759) - Social Media Marketing & Content Creation for Healthcare Co (5.0/5, Aug 8, 2024): Remote CoWorker provides ongoing social media management for a healthcare company. The team creates Instagram and Facebook posts, responds to customer queries, and sends weekly newsletters. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/306059) - Virtual Assistance & Content Marketing for SaaS Enterprise (4.5/5, Aug 13, 2024): Remote CoWorker provided a virtual assistant for a SaaS enterprise. The team provided a virtual assistant capable of SEO and customer support services.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/307226) - Customer Service Outsourcing for Perfume Company (5.0/5, Sep 13, 2024): Remote CoWorker provides customer service support for a perfume company. The team handles support tickets and emails, makes customer calls, processes insurance claims and refunds, and verifies high-risk orders. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/314292) - Back Office Outsourcing for Lumber Company (5.0/5, Sep 16, 2024): Remote CoWorker provides ongoing administrative support for a lumber company. The team logs various actions daily, such as delivery, driver, door shop, job status, and pay logs. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/314849) - Back Office Outsourcing for Construction Company (5.0/5, Sep 26, 2024): Remote CoWorker provides data entry services for a construction company. The team updates the client's database with accurate information and makes calls to boost attendance and revenue. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/317714) - Administrative Work & Lead Mgmt for Healthcare Consulting Co (4.5/5, Nov 14, 2024): Remote CoWorker has been hired by a healthcare consulting company to provide virtual assistance services. The team has been responsible for administrative tasks and lead management. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/330921) - Back-Office Outsourcing for Business Consulting Firm (5.0/5, Nov 18, 2024): A business consulting firm has hired Remote CoWorker to provide back-office support. The team has recruited three part-time virtual assistants to handle administrative tasks for the client. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/331801) - Back Office Outsourcing for Restaurant (4.0/5, Feb 3, 2025): Remote CoWorker handled a restaurant's back office processes. Their tasks involved booking invoices, monitoring checklists, responding to online reviews, drafting contracts, and providing social media support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/348636) - Administrative Support for Nonprofit Organization (5.0/5, Feb 24, 2025): Remote CoWorker provides administrative support for a nonprofit organization. The team manages the CEO's calendar, travel arrangements, and correspondence. They also assist with event management and logistics. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/354927) - Cold Outreach Services for AI Consulting Company (4.5/5, Apr 1, 2025): Remote CoWorker provides cold outreach services for an AI consulting company. The team interacts with potential end clients daily. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/364065) - Virtual Personal Assistant for Virtual Assistance Project (5.0/5, Apr 9, 2025): Remote CoWorker provides a virtual personal assistant for an entrepreneur. The assistant helps the client with personal finance organization, bookkeeping, and appointments, emails, and calendar organization. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/366030) - Customer Service Outsourcing for Transportation Company (5.0/5, Apr 22, 2025): Remote CoWorker provided a virtual assistant for a transportation company. The VA assisted the client with their back office work, responded to customers, drafted quotes, and organized their schedule. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/368898) - Back-Office & Staffing Services for Nutrition Counseling Co (5.0/5, Jun 3, 2025): Remote CoWorker provided back-office outsourcing and staffing services for a nutrition counseling company. The team was responsible for establishing an administrative team for the client. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/379296) - SMM, Virtual Assistant & Lead Gen for AI Consulting Company (5.0/5, Jun 6, 2025): Remote CoWorker provides virtual assistant services, social media marketing, and lead generation for an AI consulting company. The team is also responsible for creating online courses for the client. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/380232) - Back Office Outsourcing for Homecare Co (5.0/5, Jun 26, 2025): Remote CoWorker provides staff augmentation services for a homecare company. The team has helped the client with platform migration, billing training, timekeeping management, and staff compliance management. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/385524) - Virtual Assistant for Healthcare Company (5.0/5, Jul 16, 2025): Remote CoWorker provides a virtual assistant for a healthcare company. The assistant acts as a medical scribe, takes notes with pictures, measurements of each wound, and information for billing purposes. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/390676) - Customer Service & Back Office Outsourcing for Therapy Clinic (5.0/5, Aug 13, 2025): Remote CoWorker provided staff augmentation services for a therapy clinic. The team handled backend operations, administrative coordination, communication management, and operational support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/397848) - Back-Office Outsourcing for Acupuncture Therapy Clinic (5.0/5, Sep 11, 2025): Remote CoWorker provides ongoing staff augmentation services for an acupuncture therapy clinic. The team helps consolidate and prepare insurance documentation for submission and calls patients. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/405247) - Virtual Assistant for Writing Competition Hosting Company (5.0/5, Sep 17, 2025): Remote CoWorker provides virtual assistant services for a writing competition hosting company. The team is responsible for handling administrative tasks and assisting with marketing and writing projects. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/406766) - Administrative Support for Consulting Company (5.0/5, Nov 11, 2025): Remote CoWorker provided administrative support for a consulting company. They checked emails, scheduled meetings, resolved calendar conflicts, tracked coaching hours, and sent out messages. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/419131) - Call Center Services for Mental Health Counseling Platform (5.0/5, Dec 15, 2025): Remote CoWorker provides ongoing virtual assistant services for a mental health counseling platform. The team handles client scheduling, social media posting, and responding to calls and messages. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/425628) - Call Center Services for Tattoo & Piercing Company (5.0/5, Jan 26, 2026): Remote CoWorker provides call center services for a tattoo and piercing company. The team handles client calls and booking requests. They also manage the client's graphic design and social media tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/432072) ##### Energy & natural resources Experience Remote CoWorker demonstrates strong expertise in the Energy & natural resources industry through their effective accounting support, delivering exceptional value and timely results. Clients praise their professionalism, transparency, and adherence to business protocols, highlighting the significant impact of their services on operational efficiency. Overall sentiment reflects satisfaction with their budget-friendly solutions and commitment to confidentiality, making Remote CoWorker a reliable partner for businesses seeking to enhance their financial management. - 1 review for energy & natural resources industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Accounting Services for Distribution Firm (5.0/5, Oct 30, 2025): Remote CoWorker provides accounting services for a distribution firm. The team handles accounts payable and receivable, bookkeeping, and other accounting activities. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/416877) ##### Information technology Experience Remote CoWorker has received positive feedback from clients in the Information technology industry, highlighting their strengths in project management, effective communication, and timely delivery of services. Clients appreciate the company's ability to provide valuable administrative support and lead generation services tailored to their needs, showcasing a commitment to client satisfaction and responsiveness. Overall, Remote CoWorker is positioned as a reliable partner for businesses seeking expertise in IT-related administrative functions. - 2 reviews for information technology industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Lead Gen & Email Marketing for Web Dev & Design Agency (4.5/5, May 30, 2024): Remote CoWorker has identified web design leads and built a database of leads for a web development and design agency. This includes sending initial sales outreach emails and following up with targeted emails. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/291684) - Virtual Assistant for IT Support Company (5.0/5, Sep 10, 2025): Remote CoWorker provides virtual assistant services for an IT support company. The team has managed the client's social media, business profiles, CRM, documentation, and organization. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/404788) ##### Consumer products & services Experience Remote CoWorker has received positive feedback from clients in the Consumer products & services industry for its expertise in customer service, social media management, and administrative support. Clients commend the company's professionalism, timely responses, and effective communication. The impact of their services is evident through improved customer engagement and successful candidate placements for customer service roles. Overall, Remote CoWorker is viewed as a reliable partner that aligns with client values and successfully meets project objectives. - 3 reviews for consumer products & services industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Review Management & Content Creation for Dry Cleaning Firm (5.0/5, Jul 19, 2023): Remote CoWorker is helping a dry cleaning and laundry services company manage online reviews and direct messages. The team reports what needs to be addressed to the client and creates social media content. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217722) - Custom Software Dev for Junk Removal Service Company (5.0/5, Jul 21, 2023): A junk removal services company has hired Remote CoWorker for recruitment services. The client's goal has been to find a customer service representative.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218671) - Call Center & Customer Service for Pest Control Company (5.0/5, Sep 2, 2025): Remote CoWorker provides customer support services for a pest control company. The team is responsible for answering service, outbound calling, administrative tasks, and social media management. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/402804) ##### Media Experience Remote CoWorker has garnered positive feedback in the Media industry for its efficient support services, particularly in scheduling, lead generation, and data management. Clients highlight the company's quick response times, affordability, and the effectiveness of their virtual assistants in enhancing operational workflows. Overall, the sentiment is favorable, with users appreciating the transparency in pricing and the adaptability for temporary projects, making Remote CoWorker a suitable choice for businesses in the Media sector. - 3 reviews for media industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Recruitment Services for Media Company (4.0/5, Nov 20, 2021): Remote CoWorker was tasked with providing a half-time worker for a media company. The contractor was expected to have solid data entry skills and the ability to spot and correct errors.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/5158) - Virtual Assistant for Casting Platform (5.0/5, Apr 29, 2024): Remote CoWorker provides a virtual assistant for a casting platform. The assistant helps the client scrape data to find new leads and prospective customers and get them interested in the client's platform. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/285407) - Back Office Outsourcing for Podcast Production (5.0/5, Aug 19, 2025): Remote CoWorker was hired by a podcast production company to schedule guests and provide personal assistance to the lead producer. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/399341) ##### Contracting Experience Remote CoWorker has received positive feedback from clients in the Contracting industry for its expertise in administrative and support roles. Clients have noted improvements in efficiency, with faster response times, accurate data management, and enhanced organization of internal systems. The provider's strong communication skills and attention to detail have contributed to successful project outcomes, making Remote CoWorker a favorable option for businesses seeking reliable support in their operations. - 2 reviews for contracting industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Back Office Outsourcing for Defense Products Reseller (5.0/5, May 24, 2024): Remote CoWorker has provided back office outsourcing services for a defense products reseller: they've assisted with bid upload and follow-ups, pricing, customer data updates, and customer email communication. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/290725) - Staff Augmentation Sevices for Contracting Company (5.0/5, Apr 28, 2025): Remote CoWorker provides staff augmentation services for a contracting company. The vendor's remote worker handles end customer inquiries, manages emails, processes job intakes, and maintains the databases. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/370393) ##### Manufacturing Experience Remote CoWorker has received positive feedback from clients in the Manufacturing industry, highlighting their expertise in administrative and bookkeeping services. Clients appreciate the company's responsiveness, attention to detail, and strong communication skills. With significant time savings reported, Remote CoWorker's organized project management and staffing capabilities have made a notable impact on client operations. Overall, their friendly work ethic and ability to meet expectations suggest they would be a strong fit for businesses seeking support in the Manufacturing sector. - 3 reviews for manufacturing industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Virtual Assistant for LED Emergency Lights Company (5.0/5, Dec 6, 2022): Remote CoWorker helped a LED emergency lights company find a virtual assistant for email communication, research, and order and estimate preparation.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/170537) - Bookkeeping Services for Metal Manufacturing Company (5.0/5, Feb 21, 2023): Remote CoWorker provides bookkeeping services for a metal manufacturing firm. They’re mainly tasked with reconciling payments. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/182139) - Administrative Support Outsourcing for Railing Company (5.0/5, Apr 10, 2025): Remote CoWorker provides ongoing administrative support outsourcing services for a railing company. The team has designed business cards and promotional media and has organized job workflow. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/366232) ##### Hospitality & leisure Experience Remote CoWorker has received positive feedback from clients in the Hospitality & leisure industry, highlighting their expertise as virtual assistants. Clients appreciate their strong communication, professionalism, and ability to exceed expectations, which significantly contributes to project success. The company is noted for delivering value and aligning with client values, making Remote CoWorker a reliable choice for businesses seeking support in event planning and related services. - 1 review for hospitality & leisure industry - Unknown avg. project cost - Back Office Outsourcing for Event Planning Co (4.0/5, Mar 12, 2025): Remote CoWorker provided virtual assistant services for an event planning company. The team was tasked with helping the internal team with various administrative tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/359083) ##### Insurance Experience Remote CoWorker has received positive feedback within the Insurance industry, particularly for its telemarketing services. Clients appreciate the company’s cost-effectiveness and the dedicated account management, which facilitates smooth project execution. The ability to consistently schedule quality appointments and maintain organized CRM data has proven beneficial for businesses seeking to enhance their client pipelines. Overall, Remote CoWorker demonstrates expertise and strong support, making it a suitable partner for firms in the Insurance sector. - 1 review for insurance industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office & Telemarketing Outsourcing for Insurance Co (5.0/5, Feb 6, 2025): Remote CoWorker provides back-office and telemarketing services for an insurance company. The team makes cold calls to mid-size businesses, schedules appointments, handles objections, and assists in data entry. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/349935) ##### eCommerce Experience Remote CoWorker has received positive feedback from clients in the eCommerce industry, particularly for their ability to effectively alleviate operational workloads. Clients appreciate their budget-friendly pricing and the value provided, noting significant improvements in managing everyday tasks. The company's responsiveness and efficiency in delivering results have been highlighted, showcasing their strengths in project management and assistant recruitment. Overall, Remote CoWorker appears to be a strong partner for eCommerce businesses seeking support in streamlining operations. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for E-Commerce Company (5.0/5, Nov 1, 2024): Remote CoWorker provides back-office outsourcing services for an e-commerce company. The team is responsible for hiring assistants to help with the client's shipping tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/327846) ##### HVAC Experience Remote CoWorker has demonstrated exceptional expertise in supporting HVAC companies, particularly in service coordination and invoicing processes. Clients have praised their responsiveness and timely execution of tasks, which have significantly improved operational efficiency. The positive sentiment from clients highlights Remote CoWorker's alignment with industry values and their strong onboarding process, making them a viable partner for businesses seeking reliable support in the HVAC sector. - 1 review for hvac industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back Office Outsourcing for HVAC Co (5.0/5, Oct 7, 2024): Remote CoWorker provides back-office support for an HVAC company. The team has handled all service team invoicing, dispatching, gathering parts pricing, availability information, and scheduling jobs. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/320448) ##### Financial services Experience Remote CoWorker has received positive feedback within the Financial services industry, particularly for its administrative support and operational optimization. Clients highlight significant improvements in efficiency, accuracy, and responsiveness, leading to enhanced customer satisfaction and retention. The company's ability to provide tailored virtual assistance, alongside its effective project management and communication style, positions it as a strong contender for businesses seeking to streamline operations and improve service delivery in the financial sector. - 9 reviews for financial services industry - 7 reviews are 5 stars - Less than $10,000 avg. project cost - Staff Augmentation for Financial Services Company (5.0/5, Feb 1, 2022): A financial services company hired Remote CoWorker to handle various tasks for their company. The team conducts insurance-related work, writes blogs, and acts as a personal assistant to the firm's CEO. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/10033) - Call Center Lead Generation for Public Adjustment Company (5.0/5, Dec 1, 2020): Remote CoWorker oversees the call lead generation efforts of a public adjusting company. At the same time, the team also provides back-office services. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/127149) - VA Services for Damage Claims Firm (5.0/5, Dec 17, 2020): Remote CoWorker provides ongoing VA services for a damage claims firm. The goal is to help the client's business grow with marketing and help manage the daily business activities.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/141166) - Virtual Executive Assistant for Accounting Firm (5.0/5, Dec 2, 2022): Remote CoWorker provides a virtual executive assistant to an accounting firm. The virtual executive assistant helps the client with administrative work for 40 hours a week. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/169939) - Outsourcing Services for Financial Services Company (4.0/5, Feb 22, 2023): Remote CoWorker provides outsourcing services for a financial services company. They have searched for qualified candidates to build, update, and promote websites and rewrite content. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/182244) - Virtual Assistant Support for Life Insurance Company (5.0/5, Jul 19, 2023): Remote CoWorker provides a virtual assistant to a life insurance company. Their work includes phone system management, reporting, QA telemarketing, spreadsheet management, and other back-office tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217947) - SEO & Social Media Management for Commercial Loan Brokerage (5.0/5, Aug 2, 2023): A commercial loan brokerage hired Remote CoWorker to update their website SEO and social media accounts. The team's deliverables included blog posts, website pages, and social media posts.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/222142) - Back Office Outsourcing for Insurance Firm (4.0/5, Dec 14, 2023): An insurance firm has hired Remote CoWorker to provide them with back-office support. The team is in charge of preparing insurance quotes. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/255992) - Virtual Assistance for Financial Advisory & Consulting Firm (5.0/5, Sep 29, 2024): A financial advisory and business consulting firm has hired Remote CoWorker to provide administrative and operational support. The assistant is responsible for data entry, email management, and documentation. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/318355) ##### Retail Experience Remote CoWorker has received positive feedback within the Retail industry for its expertise in customer service and operational optimization. Clients appreciate their effective communication, responsiveness, and the ability to meet diverse needs, ranging from administrative support to e-commerce solutions. The company is recognized for delivering high-quality service and maintaining strong client relationships, making it a suitable partner for businesses seeking reliable assistance in the Retail sector. - 3 reviews for retail industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Support Services for E-Commerce Company (5.0/5, Feb 9, 2022): Remote CoWorker is providing customer support services to an e-commerce company. The team is responsible for receiving calls from customers, responding to customer chats, and processing tickets. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/137936) - Shopify Dev & Systems Optimization for Kid's Concept Shop (4.5/5, Aug 9, 2024): A kid's concept shop has hired Remote CoWorker for Shopify development and systems optimization services. The team has streamlined the client's workflows and assisted the client with administrative tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/306397) - Back-Office Outsourcing for Golf Equipment Retailer (5.0/5, Aug 28, 2024): Remote CoWorker provides ongoing back-office outsourcing services for a golf equipment retailer. The team is responsible for assisting the client with administrative and marketing tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/310340) ##### Food & Beverage Experience Remote CoWorker has demonstrated expertise in providing administrative support tailored to the Food & Beverage industry, particularly noted in the seafood sector. Clients appreciate their commitment to quality and responsiveness, highlighting the effectiveness of their virtual assistants. The feedback emphasizes the company's alignment with client values and the ability to meet deadlines. Overall, Remote CoWorker is viewed as a reliable partner that can enhance operational efficiency within the Food & Beverage space. - 1 review for food & beverage industry - Unknown avg. project cost - Back-Office Services for Seafood Business (4.5/5, Feb 20, 2024): Remote CoWorker provides back-office support for a seafood business. The team assists the client with various administrative tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/269930) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently express satisfaction with Remote CoWorker's cost-effectiveness and value for money, highlighting their pricing as a key factor in choosing the service. One client noted, "Pricing fit our budget" and others praised the "good value for cost" and the ability to find qualified candidates promptly. Overall, clients appreciate the balance of affordability and quality, stating that the service has significantly enhanced their operational efficiency while remaining budget-friendly. [Read All Reviews](https://clutch.co/profile/remote-coworker?verified=true#reviews) - Less than $10,000 (54 reviews) - $10,000 to $49,000 (12 reviews) - $50,000 to $199,999 (3 reviews) - $200,000 to $999,999 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### 94% of employees work in Taguig office Taguig, Philippines 5th Ave & 26th St 1001 - 2000 employees [See All Locations (2)](https://clutch.co/profile/remote-coworker#location) --- ### [Unity Communications](https://clutch.co/profile/unity-communications) #### 4.9 out of 5 star rating (44 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Taguig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 10% Call Center Services - 15% Customer Service Outsourcing - 20% Employer of Record (EOR) Services - 10% HR Outsourcing - 10% Recruitment Process Outsourcing - 10% Sales Outsourcing #### Company description Unity Communications is a premier provider of Contact Center Services, offering a range of solutions including Inbound and Outbound Call Center services, Customer Support Services, and Telephonic Support. Their reviews reflect a 100% positive sentiment, highlighting their professionalism, responsiveness, and ability to integrate seamlessly with client teams. Approximately 83% of reviewers emphasize their exceptional customer service and proactive communication. [Visit Website](http://www.unity-connect.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Experience in 10 industries Unity Communications has demonstrated expertise across various sectors, notably in Medical, Telecommunications, and Other Industries. Feedback highlights their strengths in customer support, billing management, and data processing. Clients in the Medical sector appreciated their role in maintaining consistent revenue through effective account management. In Telecommunications, their teams excel at handling technical support and sales operations, resulting in improved customer satisfaction. Overall, Unity Communications is well-suited for organizations seeking reliable outsourcing solutions in healthcare, telecom, and diverse other fields. [Read All Reviews](https://clutch.co/profile/unity-communications?verified=true#reviews) ##### Wellness & Fitness Experience Unity Communications demonstrates considerable expertise in the Wellness & Fitness industry, particularly in customer service management for a breastfeeding product brand. Clients commend their responsive team, effective issue resolution, and commitment to customer satisfaction. Their proactive approach to process improvement and alignment with client values further enhances their service quality. Overall, Unity Communications is a reliable partner for businesses seeking dedicated support and a customer-centric approach in the Wellness & Fitness sector. - 1 review for wellness & fitness industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Breastfeeding Product Brand (5.0/5, Jul 11, 2025): Unity Communications provides customer service support for a breastfeeding product brand. They've recruited and onboarded customer service agents, handled customer queries, and managed returns and complaints. [Read Full Review](https://clutch.co/go-to-review/unity-communications/389251) ##### Healthcare Experience Unity Communications has received positive feedback from healthcare clients, highlighting their expertise in billing management, medical records handling, and patient communication. Clients report significant improvements in revenue consistency, task efficiency, and timely responses to needs. The professionalism and engagement of the Unity team have been consistently praised, making them a strong candidate for healthcare projects, especially in areas requiring reliable support and effective communication. - 4 reviews for healthcare industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Data Entry & Processing for Toxicology Laboratory (4.5/5, Feb 25, 2025): Unity Communications provides data entry services for a toxicology laboratory. The team has handled data transcription containing PHI and daily TAT. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355199) - Back Office & Customer Service Outsourcing for Healthcare Co (5.0/5, Feb 26, 2025): Unity Communications provides back office and customer service outsourcing for a healthcare company. The team is responsible for insurance enrollment, claim processing, and payment collection. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355598) - Data Entry & Processing for Healthcare Co (5.0/5, Feb 27, 2025): Unity Communications managed medical records for a healthcare company. The team also managed clinical notes and created patient care plans using clinical notes. [Read Full Review](https://clutch.co/go-to-review/unity-communications/356002) - Billing Services for Mental Health Services Company (5.0/5, Mar 11, 2025): Unity Communications provides billing services for a mental health services company. The team manages day-to-day billing tasks, processes patient claims, and handles accounts receivable. [Read Full Review](https://clutch.co/go-to-review/unity-communications/358819) ##### Consumer Products Experience Unity Communications has demonstrated strong expertise in the Consumer Products industry, receiving positive feedback for their responsive customer service and efficient handling of inquiries. Clients highlighted their ability to improve key performance metrics such as average handle time and first contact resolution. Their proactive communication and ability to integrate into clients' operations have allowed businesses to focus on growth while efficiently addressing customer needs. Overall, Unity Communications is well-regarded for providing value, reliability, and flexibility, making them a suitable partner for companies in the Consumer Products sector. - 4 reviews for consumer products industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Outsourced Customer Service and E-Commerce for Crafts Company (5.0/5, Jun 19, 2019): Unity Communications provides administrative services on an ongoing basis. They handle all shipping processes, customer service correspondence, and social media marketing.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/119956) - Call Center Services for E-Commerce Company (5.0/5, Sep 28, 2021): Unity Communications is providing call center services for an e-commerce company. They are in charge of replying to inquiries, answering live chat through Zendesk, generating leads, and more. [Read Full Review](https://clutch.co/go-to-review/unity-communications/143984) - Call Center & Customer Service Support for Energy Drinks Co (5.0/5, Feb 25, 2025): Unity Communications provides call center and customer service support for an energy drinks company. The team acts as an extension of the client's team, provides customer service, and handles inbound inquiries. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355324) - Customer Service Outsourcing for Consumer Products Company (5.0/5, Feb 27, 2025): Unity Communications provides customer support services for a consumer products company. The team assists end customers with order inquiries, refunds, replacements, and troubleshooting. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355940) ##### Telecommunications Experience Unity Communications has received positive feedback from clients in the Telecommunications industry, showcasing their expertise in IT consultation, customer service, and project management. Clients commend their responsiveness, attention to detail, and ability to generate leads and manage complex projects efficiently. The strong collaboration and communication between teams have led to measurable success, including increased sales and customer satisfaction, making Unity Communications a reliable partner for businesses seeking to enhance their telecommunications operations. - 7 reviews for telecommunications industry - 7 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Sales Prospecting for Wireless Solutions Retailer (5.0/5, May 23, 2019): Unity Communications performs prospecting outreach and locates sales deals on an ongoing basis. [Read Full Review](https://clutch.co/go-to-review/unity-communications/108143) - Customer Service Support for Wireless Company (5.0/5, Jun 6, 2019): Initially hired to just place orders, Unity Communications has expanded their responsibilities to now include customer service and account management. They talk to end customers daily to resolve their problems. [Read Full Review](https://clutch.co/go-to-review/unity-communications/114391) - Telecom Management for Telecom Provider (5.0/5, Jun 19, 2019): Unity Communications provided telecommunications management services including coordinating service delivery of internet, phone, fiber, Ethernet, and managed security offerings. [Read Full Review](https://clutch.co/go-to-review/unity-communications/120524) - Back Office Services for Telecommunications Company (5.0/5, Jan 30, 2020): Unity Communications provided back-office support for a telecom company. They fulfilled a variety of administrative tasks, like data entry and analysis, reconciling overage, and gathering customer proposals. [Read Full Review](https://clutch.co/go-to-review/unity-communications/129188) - IT Services for Telecommunications Company (5.0/5, Apr 23, 2021): Unity Communications provided IT and consulting services for a telecommunications company, focusing on customer's needs. They have a direct agreement to work on multiple projects together with the company. [Read Full Review](https://clutch.co/go-to-review/unity-communications/133228) - Lead Generation for Telecommunications Brand (5.0/5, Jul 29, 2019): Unity Communications generated leads for a specific territory. The team covered a B2B quota, supported retail stores, and managed accounts. They created their own calling scripts and augmented the target lists.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/139713) - Customer Service & Back-Office Outsourcing for Telecomms Co (5.0/5, Mar 10, 2025): Unity Communications provides sales support services for a telecommunications company. The team assists the client's sales managers in managing quotes, processing orders, coordinating with vendors, and resolving customer issues. [Read Full Review](https://clutch.co/go-to-review/unity-communications/358481) ##### Software Experience Unity Communications demonstrates strong expertise in the Software industry, particularly within B2B SaaS solutions. Client feedback highlights their exceptional project management, timely delivery, and strong communication, which significantly improved operational efficiency and customer support outcomes. Their ability to align with client culture and provide tailored support has earned them high praise, making them a valuable partner for businesses seeking effective software solutions. - 3 reviews for software industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Customer Support Services for Private Equity Group (5.0/5, Mar 11, 2022): Unity Communications is providing customer service support for a private equity group’s recently acquired companies. They’ve also helped the client migrate their CRM to HubSpot and their phone app to Ring4. [Read Full Review](https://clutch.co/go-to-review/unity-communications/13169) - Asset Procurement for Expense Management Software Company (5.0/5, Mar 31, 2023): Unity Communications provides procurement services for an expense management software company. This involves processing mobile assets, service transactions, and documentation of said transactions. [Read Full Review](https://clutch.co/go-to-review/unity-communications/191698) - Data Analysis & Management for B2B SaaS Company (5.0/5, Feb 25, 2025): Unity Communications provides data analysis and management support for a B2B SaaS company. The team manages the client's support inbox and assists with manual data manipulation and management. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355315) ##### Information technology Experience Unity Communications has received positive feedback for their expertise in IT and data management, particularly in hiring and managing data processing analysts. Clients commend their professionalism, responsiveness, and ability to scale services quickly, ensuring seamless integration into existing workflows. The company is noted for its strong project management, timely delivery, and adaptability to evolving project needs, making it a reliable partner for businesses in the Information technology sector. - 2 reviews for information technology industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Content Writing Services for Inbound Marketing & IT Company (5.0/5, Mar 11, 2024): Unity Communications provides content writing services for an inbound marketing and IT company. The team has been tasked with delivering much content within a short timeframe. [Read Full Review](https://clutch.co/go-to-review/unity-communications/274827) - Staff Augmentation for Home Management App Company (5.0/5, Feb 25, 2025): Unity Communications provides staff augmentation services for a home management app. The team has hired and managed a team of data processing analysts. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355233) ##### Supply Chain, Logistics, and Transport Experience Unity Communications has demonstrated significant expertise in the Supply Chain, Logistics, and Transport industry by effectively enhancing customer service operations for clients. Feedback highlights their ability to provide well-suited candidates that integrate seamlessly into existing teams, resulting in faster response times and improved customer satisfaction scores. Their commitment to timely delivery, alignment with client values, and competitive pricing further solidifies their reputation as a reliable partner in this sector. - 1 review for supply chain, logistics, and transport industry - Unknown avg. project cost - Call Center Services for Transportation Solutions Co (4.5/5, Feb 25, 2025): Unity Communications provides BPO services for a transportation solutions company. The team has provided customer service representatives to help answer inbound support requests via calls, chats, and emails. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355221) ##### Agriculture Experience Unity Communications has demonstrated strong expertise in providing accounting and bookkeeping solutions tailored for the Agriculture industry, particularly noted for their superior efficiency compared to local competitors. Clients appreciate their deep understanding of Canadian tax laws, responsiveness, and cost-effectiveness. Feedback indicates that their services significantly enhance operational effectiveness, making them a solid choice for businesses seeking reliable bookkeeping support in the Agriculture sector. - 1 review for agriculture industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Bookkeeping & Accounting for Import & Distribution Company (5.0/5, Sep 5, 2023): Unity Communications provides bookkeeping services for an import and distribution company. The team uses QuickBooks to help the client navigate relevant Canadian tax laws and use the best accounting practices.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/230556) ##### Utilities Experience Unity Communications demonstrates strong expertise in managing telecommunications accounts for the Utilities industry, particularly in optimizing cost efficiency and enhancing customer service. Clients highlight their attentiveness, professionalism, and effective communication, resulting in substantial cost reductions and improved service management. Their commitment to client relationships and responsiveness to issues further solidifies their reputation as a reliable partner in the Utilities sector, making them a fitting choice for businesses seeking comprehensive telecom solutions. - 1 review for utilities industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Outsourcing Project for Warehousing Company (5.0/5, Jul 2, 2019): Unity Communications managed cell phone accounts and answered low-tier calls, allowing the in-house team to focus on more important calls.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/126519) ##### Advertising & marketing Experience Unity Communications has received positive feedback in the Advertising & marketing industry for their exceptional customer support and content production capabilities. Clients commend their dedication, professional attitude, and ability to enhance customer satisfaction and engagement. Their seamless integration into existing workflows and proactive communication contribute to significant improvements in productivity and project outcomes. Overall, Unity's expertise in providing strategic BPO resources positions them as a valuable partner for businesses seeking to elevate their marketing efforts. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - BPO Services for Full Service Marketing Company (5.0/5, Mar 15, 2021): A full-service marketing solution needed a global employee base that can handle administrative and small marketing tasks to help them scale. They chose Unity Communications to be their partner. [Read Full Review](https://clutch.co/go-to-review/unity-communications/96930) - BPO for Online Media Company (5.0/5, Sep 5, 2023): An online media company has hired Unity Communications for BPO. They've provided full-time BPO resources that integrate into the client's workflow to take care of customer support and content production. [Read Full Review](https://clutch.co/go-to-review/unity-communications/230421) ##### Retail Experience Unity Communications has received positive feedback from clients in the Retail industry, particularly in managing order processing and customer communication. Their expertise in handling complex workflows has led to improved efficiency, a decrease in phone drop rates, and increased order processing rates. Clients appreciate their responsive management and the exceptional talent of their team, highlighting Unity's strong impact on customer service and operational success. Overall, Unity Communications is well-regarded as a strategic partner for Retail businesses seeking operational support. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - BPO Services for Online Medical Supplies Retailer (5.0/5, Oct 11, 2022): An online medical supplies retailer has engaged with Unity Communications for BPO services. They handle incoming orders process, prescriptions evaluation, pending orders follow-ups, and email management. [Read Full Review](https://clutch.co/go-to-review/unity-communications/162032) ##### Media Experience Unity Communications demonstrates strong expertise in the Media industry, particularly in technical support and video production. Clients praise their responsiveness and effective communication, which have been vital in meeting time-sensitive demands. Their collaborative approach and problem-solving skills have significantly contributed to project success, as highlighted by a media localization company and an animation firm. Overall, Unity Communications is well-regarded for their ability to deliver on-brand content while enhancing operational efficiency, making them a suitable partner for Media industry projects. - 2 reviews for media industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Technical Support for Media Localization Company (5.0/5, Jun 7, 2022): Unity Communications provides technical support for a media localization company. The tasks involve handling email and chat support, troubleshooting technical issues, and helping create a knowledge base. [Read Full Review](https://clutch.co/go-to-review/unity-communications/21920) - Video Production for Animation Company (5.0/5, May 27, 2021): Unity Communications collaborated with an animation company for a video production project. The goal was to succinctly and accurately delivered the message and specifications within the company's brand.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/37648) ##### Food & Beverages Experience Unity Communications has received positive feedback from clients in the Food & Beverages industry, highlighting their expertise in managing customer inquiries and operational tasks. Clients commend their ability to scale operations effectively and provide exceptional support, resulting in improved customer success. The firm's commitment to understanding client needs and fostering strong collaboration has been particularly noted. Overall, Unity Communications is well-positioned to support businesses in the Food & Beverages industry seeking to enhance efficiency and growth. - 1 review for food & beverages industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for E-Commerce Business (5.0/5, Nov 11, 2021): An e-commerce business has partnered with Unity Communications for staff augmentation. The team has been supplying people for inbound customer communication, reports, bookkeeping, and data analysis.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/4547) ##### Beauty & Cosmetics Experience Unity Communications has demonstrated strong expertise in the Beauty & Cosmetics industry, particularly through their virtual assistant services for spa owners. Clients have praised their exceptional communication skills and the timely support provided by their team, which has significantly alleviated operational stress. One client reported a marked increase in business scalability and personal freedom after partnering with Unity. Overall, the positive feedback highlights Unity's capability to enhance business efficiency in the Beauty & Cosmetics sector. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Virtual Assistant Recruitment for Spa (5.0/5, Sep 24, 2021): Unity Communications recruited a virtual assistant for a spa. The role involved scheduling and assisting clients, answering calls and emails, and scheduling therapists. [Read Full Review](https://clutch.co/go-to-review/unity-communications/141752) ##### Consulting Experience Unity Communications demonstrates strong expertise in consulting, particularly in managing complex client interactions with insurance companies. Clients commend their efficient communication strategies and positive work culture, highlighting significant improvements in sales and operational efficiency. Their proactive approach and commitment to understanding client needs have garnered praise, with one client noting exceptional performance and a desire to closely collaborate with their team. Overall, Unity Communications is well-regarded for its impactful consulting services in the industry. - 1 review for consulting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO for PPO Management Consultancy Firm (5.0/5, Jul 29, 2021): Unity Communications was engaged by a PPO management consultancy firm for their BPO services. The team contacts insurance companies to acquire information such as fee schedules and the doctors' contracts. [Read Full Review](https://clutch.co/go-to-review/unity-communications/94617) ##### IT Services Experience Unity Communications has garnered positive feedback in the IT Services industry, noted for its expertise in telecom consulting and project management. Clients appreciate their attention to detail, effective communication, and rapid responsiveness. The company's ability to deliver projects efficiently, coupled with flexibility in accommodating evolving needs, positions them as a reliable partner for various IT engagements. Overall sentiment reflects strong satisfaction with their service quality and commitment to client goals, making them a promising choice for prospective clients. - 3 reviews for it services industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Device Management for Telecommunications Firm (5.0/5, Sep 24, 2019): Unity Communications implemented mobile device management for third-party clients. They also oversaw wireless security across all devices. [Read Full Review](https://clutch.co/go-to-review/unity-communications/52055) - IT Consulting for Telecom Consulting Firm (5.0/5, Sep 23, 2020): To improve client delivery service, a telecommunication consulting firm hired Unity Communications. The team provides ongoing consulting work and overflow on order processing. [Read Full Review](https://clutch.co/go-to-review/unity-communications/70320) - BPO for E-commerce Mergers & Acquisitions Firm (5.0/5, May 13, 2020): Unity Communications provides business process execution for an e-commerce merger and acquisition company. Their work includes responding to customer messages and engaging with them to resolve issues. [Read Full Review](https://clutch.co/go-to-review/unity-communications/86424) ##### Education Experience Unity Communications demonstrates strong expertise in IT support for the Education sector, particularly in managing help desk operations and enhancing user experience. One client noted their effectiveness in addressing a high volume of user requests, achieving a 90% resolution rate shortly after onboarding. Their responsive project management and commitment to delivering on promises further reinforce their value. Overall, their affordable services and knowledge make them a solid choice for educational institutions seeking robust IT solutions. - 1 review for education industry - 1 review is 5 stars - Unknown avg. project cost - IT Services Support for Online Course Selection (5.0/5, Jul 12, 2019): Helping an in-house team handle user requests, Unity Communications provided IT and help desk services. They used a ticketing system to address most of the user experience issues.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/131312) ##### Other industries Experience Unity Communications has consistently received positive feedback from clients within the Other industries sector. Their expertise in customer service management, responsiveness, and reliable project execution has led to improved customer satisfaction and operational efficiency. Clients appreciate the professionalism and friendliness of their team, highlighting effective communication and proactive problem-solving as key strengths. Overall, Unity Communications is regarded as a valuable partner for businesses seeking dedicated, high-quality support. - 20 reviews for other industries industry - 19 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for E-Commerce Business (5.0/5, Nov 11, 2021): An e-commerce business has partnered with Unity Communications for staff augmentation. The team has been supplying people for inbound customer communication, reports, bookkeeping, and data analysis.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/4547) - Customer Support Services for Private Equity Group (5.0/5, Mar 11, 2022): Unity Communications is providing customer service support for a private equity group’s recently acquired companies. They’ve also helped the client migrate their CRM to HubSpot and their phone app to Ring4. [Read Full Review](https://clutch.co/go-to-review/unity-communications/13169) - Device Management for Telecommunications Firm (5.0/5, Sep 24, 2019): Unity Communications implemented mobile device management for third-party clients. They also oversaw wireless security across all devices. [Read Full Review](https://clutch.co/go-to-review/unity-communications/52055) - IT Consulting for Telecom Consulting Firm (5.0/5, Sep 23, 2020): To improve client delivery service, a telecommunication consulting firm hired Unity Communications. The team provides ongoing consulting work and overflow on order processing. [Read Full Review](https://clutch.co/go-to-review/unity-communications/70320) - BPO for E-commerce Mergers & Acquisitions Firm (5.0/5, May 13, 2020): Unity Communications provides business process execution for an e-commerce merger and acquisition company. Their work includes responding to customer messages and engaging with them to resolve issues. [Read Full Review](https://clutch.co/go-to-review/unity-communications/86424) - BPO for PPO Management Consultancy Firm (5.0/5, Jul 29, 2021): Unity Communications was engaged by a PPO management consultancy firm for their BPO services. The team contacts insurance companies to acquire information such as fee schedules and the doctors' contracts. [Read Full Review](https://clutch.co/go-to-review/unity-communications/94617) - Outsourced Customer Service and E-Commerce for Crafts Company (5.0/5, Jun 19, 2019): Unity Communications provides administrative services on an ongoing basis. They handle all shipping processes, customer service correspondence, and social media marketing.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/119956) - E-Commerce Back Office Support for Aerospace Company (5.0/5, Jul 10, 2020): Unity Communications designed and developed a customer-facing e-commerce website. This platform includes multi-channel communication between customers and vendors. [Read Full Review](https://clutch.co/go-to-review/unity-communications/133389) - Virtual Assistant Recruitment for Spa (5.0/5, Sep 24, 2021): Unity Communications recruited a virtual assistant for a spa. The role involved scheduling and assisting clients, answering calls and emails, and scheduling therapists. [Read Full Review](https://clutch.co/go-to-review/unity-communications/141752) - Call Center Services for E-Commerce Company (5.0/5, Sep 28, 2021): Unity Communications is providing call center services for an e-commerce company. They are in charge of replying to inquiries, answering live chat through Zendesk, generating leads, and more. [Read Full Review](https://clutch.co/go-to-review/unity-communications/143984) - Asset Procurement for Expense Management Software Company (5.0/5, Mar 31, 2023): Unity Communications provides procurement services for an expense management software company. This involves processing mobile assets, service transactions, and documentation of said transactions. [Read Full Review](https://clutch.co/go-to-review/unity-communications/191698) - Bookkeeping & Accounting for Import & Distribution Company (5.0/5, Sep 5, 2023): Unity Communications provides bookkeeping services for an import and distribution company. The team uses QuickBooks to help the client navigate relevant Canadian tax laws and use the best accounting practices.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/230556) - Data Entry & Processing for Toxicology Laboratory (4.5/5, Feb 25, 2025): Unity Communications provides data entry services for a toxicology laboratory. The team has handled data transcription containing PHI and daily TAT. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355199) - Data Analysis & Management for B2B SaaS Company (5.0/5, Feb 25, 2025): Unity Communications provides data analysis and management support for a B2B SaaS company. The team manages the client's support inbox and assists with manual data manipulation and management. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355315) - Call Center & Customer Service Support for Energy Drinks Co (5.0/5, Feb 25, 2025): Unity Communications provides call center and customer service support for an energy drinks company. The team acts as an extension of the client's team, provides customer service, and handles inbound inquiries. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355324) - Customer Service Outsourcing for Parts Distributor (5.0/5, Feb 27, 2025): Unity Communications provides customer service outsourcing for a parts distributor. The team has provided more than 20 agents to the client. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355916) - Customer Service Outsourcing for Consumer Products Company (5.0/5, Feb 27, 2025): Unity Communications provides customer support services for a consumer products company. The team assists end customers with order inquiries, refunds, replacements, and troubleshooting. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355940) - Data Entry & Processing for Healthcare Co (5.0/5, Feb 27, 2025): Unity Communications managed medical records for a healthcare company. The team also managed clinical notes and created patient care plans using clinical notes. [Read Full Review](https://clutch.co/go-to-review/unity-communications/356002) - Billing Services for Mental Health Services Company (5.0/5, Mar 11, 2025): Unity Communications provides billing services for a mental health services company. The team manages day-to-day billing tasks, processes patient claims, and handles accounts receivable. [Read Full Review](https://clutch.co/go-to-review/unity-communications/358819) - Customer Service Outsourcing for Breastfeeding Product Brand (5.0/5, Jul 11, 2025): Unity Communications provides customer service support for a breastfeeding product brand. They've recruited and onboarded customer service agents, handled customer queries, and managed returns and complaints. [Read Full Review](https://clutch.co/go-to-review/unity-communications/389251) ##### Other Industry Experience Unity Communications has demonstrated significant expertise in the Other Industry sector, particularly in creating customer commerce solutions for aerospace clients. Their ability to build a multi-channel customer support workflow and ensure effective integration showcases their strengths in project management and adaptability. Clients have praised their experience and flexibility in handling challenges, resulting in positive impacts on customer support capabilities. Overall, Unity is well-suited for businesses seeking robust e-commerce infrastructure and support solutions. - 1 review for other industry industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - E-Commerce Back Office Support for Aerospace Company (5.0/5, Jul 10, 2020): Unity Communications designed and developed a customer-facing e-commerce website. This platform includes multi-channel communication between customers and vendors. [Read Full Review](https://clutch.co/go-to-review/unity-communications/133389) #### 4.9 out of 5.0 rating for cost What Clients Have Said Client feedback highlights Unity Communications as a cost-effective solution that delivers strong value for money. Many clients noted their pricing aligns well with budgetary constraints and the quality of service exceeds expectations. For instance, one client emphasized that Unity's bookkeeping services were more effective and efficient than local alternatives, while another mentioned achieving significant improvements in customer satisfaction and operational efficiency at a competitive cost. Overall, the sentiment is overwhelmingly positive regarding the balance between cost and service quality. [Read All Reviews](https://clutch.co/profile/unity-communications?verified=true#reviews) - $10,000 to $49,000 (10 reviews) - $50,000 to $199,999 (6 reviews) - Less than $10,000 (5 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 4 countries - Australia (1 projects) - Canada (1 projects) - Ireland (1 projects) - United States (34 projects) [View Reviews](https://clutch.co/profile/unity-communications?verified=true#reviews) #### 13% of employees work in Taguig office Taguig, Philippines Fort Legend Tower 201 - 250 employees 480-550-8700 [See All Locations (6)](https://clutch.co/profile/unity-communications#location) --- ### [Hit Rate Solutions](https://clutch.co/profile/hit-rate-solutions) #### 4.8 out of 5 star rating (16 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Bacolod, Philippines #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 45% Call Center Services - 15% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description Hit Rate Solutions is a Contact Center Services company that offers Inbound and Outbound Call Center solutions, Customer Support Services, and Telemarketing Services. Reviews on Clutch.co generally highlight their professionalism, responsiveness, and cost-effectiveness, with approximately 85% of customers praising their rapid project handling and efficient communication. Additionally, 70% of reviewers commend their value for money. [Visit Website](https://hitratesolutions.com/call-center-services/?utm_source=clutch.co&utm_medium=referral&utm_campaign=ph-call-centers) #### 10 reviews mention Call Center Services Call Center Services for Dental Appliances Provider 5.0/5 — Hit Rate Solutions provides call center services for a dental appliances provider. The team is responsible for answering customer queries and concerns. - 6 of 10 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/383369) #### Experience in 7 industries Hit Rate Solutions demonstrates expertise across multiple industries, including financial services, healthcare, real estate, consulting, and consumer products. Feedback indicates strong performance in lead generation, project management, and customer service, with clients appreciating their timely delivery and value for cost. The overall sentiment is positive, particularly in healthcare and financial services, where they have made significant impacts. Potential clients in these sectors may find Hit Rate Solutions a suitable partner for project needs. [Read All Reviews](https://clutch.co/profile/hit-rate-solutions?verified=true#reviews) ##### Arts, entertainment & music Experience Hit Rate Solutions demonstrates significant expertise in the Arts, entertainment, and music industry, particularly in managing marketing operations in Asia. Clients commend their organizational efficiency and strong understanding of the Asian market, which translates into substantial cost savings. The overall sentiment is positive, highlighting their qualified team and effective communication. Their ability to navigate non-Western markets positions them as a valuable partner for businesses looking to expand in the Arts, entertainment, and music sectors. - 1 review for arts, entertainment & music industry - $10,000 – $49,000 avg. project cost - Order Processing Support for Entertainment Company (4.5/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/136740) ##### Financial services Experience Hit Rate Solutions has demonstrated strong expertise in the financial services sector, particularly in legal assistance and customer service for debt consolidation firms. Clients commend their efficient project management, timely communication, and ability to meet specific needs with budget-friendly solutions. Overall sentiment reflects high satisfaction, noting their professionalism and effective recruitment strategies, making them a valuable partner for businesses seeking to enhance their operations in the financial services industry. - 3 reviews for financial services industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Market Research Survey for Independent Consultant (5.0/5, Feb 11, 2018): Outsourced resources from Hit Rate used telephone calls, emails, and texts to conduct data collection for marketing research. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/48684) - Legal Assistants & Support for Debt Consolidation Company (5.0/5, Nov 10, 2023): Hit Rate Solutions provides legal assistance and customer service support for a debt consolidation company. Their resources process legal documents, helping the client negotiate with creditors and law firms.  [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/248864) - Virtual Assistant & Recruiting for Financial Services Co (5.0/5, Jun 19, 2025): Hit Rate Solutions provides ongoing virtual assistant services for a financial services company. The team is responsible for handling the client's recruiting efforts. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/383552) ##### Healthcare Experience Hit Rate Solutions has received positive feedback from clients in the Healthcare industry, particularly in dental and mental health services. Clients commend their reliability, quick response times, and effective communication, noting significant improvements in operational efficiency. Their expertise in handling client interactions has notably reduced administrative burdens, making them a valuable partner for healthcare providers seeking to enhance customer engagement and service delivery. - 3 reviews for healthcare industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Email Collection for Dental Laboratory (4.5/5, Nov 10, 2023): A dental laboratory hired Hit Rate Solutions to collect emails from dental offices. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/248863) - Call Center Services for Mental Health Services Provider (5.0/5, Jan 17, 2024): Hit Rate Solutions provides call center services for a mental health services firm. The team is responsible for returning phone calls from potential clients and handling phone intakes. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/262283) - Call Center Services for Dental Appliances Provider (5.0/5, Jun 19, 2025): Hit Rate Solutions provides call center services for a dental appliances provider. The team is responsible for answering customer queries and concerns. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/383369) ##### Real estate Experience Hit Rate Solutions has received highly positive feedback from clients in the real estate sector, emphasizing their expertise in lead generation and conversion strategies. The company's strengths include effective project management, a commitment to professionalism, and exceptional customer service. Clients appreciate their tailored approach to defining target markets and crafting compelling communication strategies, leading to measurable outcomes like improved conversion rates and ROI. Overall, they are well-suited for real estate businesses seeking to enhance their prospect engagement and sales effectiveness. - 1 review for real estate industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Telemarketing Campaign for Real Estate Company (5.0/5, Feb 26, 2024): Hit Rate Solutions runs a telemarketing campaign for a real estate company. The team has defined a target market, created a contact list and a script, trained telemarketing agents, and executed call campaigns. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/271425) ##### Consulting Experience Hit Rate Solutions has received positive feedback from consulting industry clients, highlighting their effective communication, timely project delivery, and strong results in lead generation and sales development. Clients praised their cost-effective services and tailored support, indicating a solid cultural fit. Their expertise in outbound calling and sales development has led to measurable success, making them a compelling choice for businesses in need of consulting services. - 2 reviews for consulting industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Sales Outreach for Food Safety Consulting Co (5.0/5, Dec 7, 2023): Hit Rate Solutions provides sales outreach services for a food safety consulting company. Their goal is to attract more leads, B2B sales, and repeat customers to the client's website. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/254632) - Call Center Services for Consulting Company (4.5/5, Jan 19, 2024): A consulting company hired Hit Rate Solutions for call center services. The team performed outbound phone calls to gather information from key accounts focused on sales development. [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/262824) ##### Consumer products & services Experience Hit Rate Solutions demonstrates strong expertise in the Consumer products & services industry, particularly in providing dependable back-office support and customer follow-up services. Clients appreciate their commitment to project management and timely responses, which enhance operational efficiency. The overall sentiment is highly positive, with clients noting significant time savings and improved customer interactions, indicating that Hit Rate Solutions is a valuable partner for businesses seeking to optimize their service delivery in this sector. - 1 review for consumer products & services industry - 1 review is 5 stars - Unknown avg. project cost - Phone Answering & Data Encoding Services for Locksmith Firm (5.0/5, Dec 2, 2023): Hit Rate Solutions provides call answering and data encoding services for a locksmith company. The team forwards calls to field technicians and ensures the job order gets done for the end customers.  [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/253525) ##### Other Industry Experience Hit Rate Solutions has received positive feedback from clients in the Other Industry sector, highlighting their expertise in driving incremental revenue and improving customer engagement. Clients appreciate their professional conduct, efficient processes, and effective communication. The results achieved were comparable to internal efforts but more cost-effective, underscoring the provider's strengths in delivering impactful solutions. Overall, they are viewed as a reliable partner for businesses seeking to enhance their marketing and sales initiatives. - 1 review for other industry industry - Less than $10,000 avg. project cost - Outbound Prospecting & Customer Engagement for Equipment Supplier (4.5/5, Nov 6, 2017): Hit Rate Solutions provides seasonal marketing assistance by managing activities, events, messages, and calls to boost customer engagement and increase revenue.  [Read Full Review](https://clutch.co/go-to-review/hit-rate-solutions/26456) #### Completed projects in 2 countries - Canada (1 projects) - United States (11 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/hit-rate-solutions?verified=true#reviews) #### 50% of employees work in Bacolod office Bacolod, Philippines The East Block Veranda, Circumferential Rd 101 - 150 employees 855-231-3730 [See All Locations (2)](https://clutch.co/profile/hit-rate-solutions#location) --- ### [Select VoiceCom](https://clutch.co/profile/select-voicecom) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Cebu City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 30% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing - 10% IT Staff Augmentation #### Company description Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients. [Visit Website](https://selectvoicecom.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 4 reviews mention Call Center Services Call Center Services for Third-Party Management Company 4.5/5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. - 2 of 4 Call Center Services reviews are 5 stars - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/select-voicecom/349696) #### Experience in 7 industries Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength. [Read All Reviews](https://clutch.co/profile/select-voicecom?verified=true#reviews) ##### Media Experience Select VoiceCom has garnered positive feedback from clients in the Media industry, highlighting their expertise in lead conversion and revenue growth. A portrait photography studio reported a significant increase in annual sales from $4M to $8M due to SVC's effective project management and skilled sales team. Clients praise their reliability, timely delivery, and commitment to building a strong team culture, making them a suitable partner for businesses seeking to enhance their media operations. - 1 review for media industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Back Office & Sales Outsourcing for Photography Studio (5.0/5, Feb 7, 2025): Select VoiceCom has partnered with a photography studio to move their bookings department from Australia to the Philippines. They've built a team of salespeople who could convert leads into clients. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/350162) ##### Business services Experience Select VoiceCom has garnered positive feedback within the Business services industry, particularly for their effectiveness in enhancing call quality and customer service for clients in management roles. Clients appreciate their culture fit, open communication, and the strong partnership developed throughout the project. Measurable outcomes, such as improved close rates, highlight their expertise and the significant impact they have on client growth and satisfaction, making them a suitable choice for businesses seeking reliable support. - 1 review for business services industry - $10,000 – $49,000 avg. project cost - Call Center Services for Third-Party Management Company (4.5/5, Feb 6, 2025): Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/349696) ##### Advertising & marketing Experience Select VoiceCom demonstrates strong expertise in the Advertising & Marketing industry, particularly in lead generation and client acquisition. Clients appreciate their detail-oriented approach, agile project management, and commitment to understanding campaign goals. The positive feedback emphasizes their alignment with client values and past successful collaborations, making them a reliable choice for businesses seeking effective marketing solutions. - 1 review for advertising & marketing industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for MarTech Company (5.0/5, Jan 19, 2025): Select VoiceCom provides call center services for a marketing technology company. They're tasked with calling over over 1,000 local businesses daily on the client's behalf to promote their products and services. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/344266) ##### Pharmaceuticals Experience Select VoiceCom has demonstrated expertise in the Pharmaceuticals industry, particularly in patient recruitment and health information collection for clinical research trials. Clients appreciate their attentive project management, adherence to processes, and efficiency in delivering measurable outcomes, such as successfully randomized patients. The overall sentiment reflects strong satisfaction with their ability to meet project goals, making them a favorable choice for businesses seeking reliable support in the Pharmaceuticals sector. - 1 review for pharmaceuticals industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Recruitment Services for Clinical Research Company (5.0/5, Jan 13, 2025): Select VoiceCom provides patient recruitment services for a clinical research company. The team receives leads, enters them into the CTMS, contacts patients, completes their profiles, and schedules them. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/342752) ##### Other industries Experience Select VoiceCom demonstrates significant expertise in the Other industries sector, providing tailored customer service and sales support. Their partnership with AdvisoryCloud resulted in a 35% increase in customer satisfaction and a 40% reduction in response times, highlighting their impactful contributions. Clients commend their reliable project management, consistent training, and effective communication, reinforcing Select VoiceCom as a strong contender for businesses seeking robust support in customer engagement and sales strategies. - 1 review for other industries industry - $1,000,000 – $9,999,999 avg. project cost - Call Center Services for Advisory Platform (4.5/5, Jan 13, 2025): Select VoiceCom provides call center services for an advisory platform. The team handles inbound and outbound calls, email, chat, data entry into Salesforce, and other voice and non-voice office tasks. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/342744) ##### Legal Experience Select VoiceCom has received positive feedback from clients in the Legal industry, particularly for their expertise in legal screening and intake processes. Their strengths include high accuracy in lead verification, effective quality control measures, and a proactive approach to problem-solving. Clients report improved efficiency in case processing and exceptional project management, showcasing their ability to adapt to client needs. Overall, their commitment to delivering tailored, comprehensive solutions positions them as a strong partner for law firms seeking reliable support. - 1 review for legal industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Back Office & Customer Service Outsourcing for Law Firm (5.0/5, Jan 8, 2025): Select VoiceCom provides back office and customer service outsourcing for a law firm. The team is responsible for lead verification, QC, data management, legal intake, and case administration. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/341661) ##### Financial services Experience Select VoiceCom has received positive feedback from clients in the Financial Services industry, emphasizing their expertise in customer service and talent management. Clients appreciate their high standards for security and quality, responsiveness, and personalized approach. Successful outcomes include the effective hiring and training of customer service teams and marketing talent, demonstrating Select VoiceCom's ability to align with the specific needs of financial services companies. Overall, the sentiment is highly favorable, indicating a strong fit for businesses in this sector. - 2 reviews for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Recruiting for Financial Services Co (5.0/5, Jan 13, 2025): Select VoiceCom provided outsourced recruitment services for a financial services company. The team helped the client hire and train a team of customer service agents. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/342740) - Recruitment Services for Financial Services Company (4.5/5, Oct 17, 2025): Select VoiceCom provides recruitment services for a financial services company. The team has sourced, hired, and managed marketing and analytics professionals. [Read Full Review](https://clutch.co/go-to-review/select-voicecom/414242) #### 4.6 out of 5.0 rating for cost What Clients Have Said Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs. [Read All Reviews](https://clutch.co/profile/select-voicecom?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (2 reviews) - $1,000,000 to $9,999,999 (2 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 2 countries - Australia (1 projects) - United States (7 projects) This provider is available in 1 time zone: - Eastern Standard Time (EST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/select-voicecom?verified=true#reviews) --- ### [OBI Services](https://clutch.co/profile/obi-services) #### 5 out of 5 star rating (20 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Dipolog City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 35% Back Office Outsourcing - 35% Call Center Services - 10% Content Marketing - 10% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description OBI Services is a data management and customer support outsourcing company recognized for its accuracy, efficiency, and commitment to quality. The reviews reflect a high level of customer satisfaction, with clients appreciating their attention to detail and proactive communication. Approximately 100% of the feedback highlights their reliability and organized project management, with suggestions for improvement being minimal and focused on minor onboarding enhancements. [Visit Website](https://obi.services/) #### Exceptional performance Clients express exceptional satisfaction with OBI Services, highlighting their remarkable adaptability and commitment to quality. One client noted, 'I couldn't be happier with the deliverables,' emphasizing the team's ability to seamlessly learn new tasks. Another stated, 'They have set the bar so high,' reflecting the profound impact on their business operations. Overall, the sentiment is overwhelmingly positive, with clients appreciating the personable approach and the feeling of being part of a family rather than just a service provider. - Back-Office Mgmt & Customer Service for Financial Nonprofit (5.0/5, Nov 22, 2025): OBI Services demonstrated exceptional project management throughout the engagement. All deliverables were completed on schedule, and they maintained consistent communication, providing updates and addressing any concerns promptly. Their team was highly responsive and flexible, quickly adapting whenever priorities shifted or new requirements arose, ensuring that our operational goals were always met without disruption. [Read Full Review](https://clutch.co/go-to-review/obi-services/421362) #### Experience in 8 industries OBI Services has demonstrated strong capabilities across various industries, including Financial Services, Information Technology, Healthcare, Automotive, Real Estate, Consumer Products & Services, Sports, and Advertising & Marketing. Clients praised their operational efficiency, attention to detail, and high-quality customer support, resulting in measurable improvements in metrics like response times, accuracy, and customer satisfaction. Overall, OBI Services is well-suited for organizations looking for reliable data management and customer support solutions, particularly in technology-driven and service-oriented sectors. [Read All Reviews](https://clutch.co/profile/obi-services?verified=true#reviews) ##### Information technology Experience OBI Services demonstrates strong expertise in the Information Technology industry through their commitment to quality and adaptability. Clients have reported significant improvements in customer satisfaction, data accuracy, and operational efficiency. Their proactive communication and project management ensure timely delivery and a deep understanding of client needs. Feedback highlights the company's ability to enhance customer support and data management, making them a reliable partner for businesses seeking high-quality outsourcing solutions. - 2 reviews for information technology industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service Outsourcing for Rewards Platform (5.0/5, Oct 22, 2025): OBI Services manages the customer support operations of a rewards platform. Their fully trained customer support team provides 24/7 multilingual support via email, live chat, and social media channels. [Read Full Review](https://clutch.co/go-to-review/obi-services/414991) - Data Entry & Mgmt Support for Data Platform Solutions Co (5.0/5, Nov 7, 2025): OBI Services was hired by a data platform solutions company to provide data entry and management support. Their work included data cleaning and validation, database organization, and QA services. [Read Full Review](https://clutch.co/go-to-review/obi-services/418330) ##### Financial services Experience OBI Services has received positive feedback from clients in the Financial services industry, highlighting their expertise in streamlining operations and enhancing customer support. One client emphasized improved response times by over 40% and a reduction in processing errors by nearly 30%, demonstrating a significant impact on operational efficiency. The company's commitment to understanding client missions and proactive problem-solving reinforces their role as a strategic partner, making them a strong candidate for businesses seeking operational support in financial services. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Back-Office Mgmt & Customer Service for Financial Nonprofit (5.0/5, Nov 22, 2025): OBI Services was hired by a financial empowerment nonprofit to manage their back-office operations and provide multi-channel customer service support. Key tasks included record-keeping and processing requests. [Read Full Review](https://clutch.co/go-to-review/obi-services/421362) ##### Automotive Experience OBI Services demonstrates considerable expertise in the Automotive industry, particularly in managing complex technical data for R&D and production planning. Clients commend their attention to detail, proactive communication, and ability to deliver projects on time, resulting in streamlined processes and improved internal reporting. Their commitment to quality and ownership of tasks significantly enhances operational efficiency, making them a reliable partner for Automotive businesses seeking data management solutions. - 1 review for automotive industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Data Entry Services for Linear Generator Technology Company (5.0/5, Jul 14, 2025): OBI Services provided data entry services for a linear generator technology company. The team handled data entry, cross-checking, and formatting of spreadsheets related to parts inventory and testing logs. [Read Full Review](https://clutch.co/go-to-review/obi-services/389936) ##### Real estate Experience OBI Services has demonstrated strong expertise in the real estate sector, particularly in data management and back-office support. Clients praised their attention to detail, timely delivery, and ability to streamline processes, which significantly enhanced operational efficiency. The positive sentiment reflects their understanding of property-related data and commitment to aligning with client needs, making them a reliable partner for real estate projects. - 3 reviews for real estate industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Real Estate Company (5.0/5, Jun 5, 2025): OBI Services provided back-office support for a real estate company. The team handled data entry, CRM updates, document preparation, tenant referencing support, and email management. [Read Full Review](https://clutch.co/go-to-review/obi-services/379930) - Data Entry & Formatting Services for Investment Consultancy (5.0/5, Jun 23, 2025): OBI Services provided data entry services for an investment consultancy. The team formatted property documents, digitized handwritten notes, organized files within the client's CRM, and created Excel sheets. [Read Full Review](https://clutch.co/go-to-review/obi-services/384501) - Data Entry & Management for Real Estate Agency (5.0/5, Jul 14, 2025): OBI Services provided data entry and management services for a real estate firm. They cleaned, verified, and entered detailed property data into Google Sheets, designed templates, and maintained regular updates. [Read Full Review](https://clutch.co/go-to-review/obi-services/389723) ##### Sports Experience OBI Services has demonstrated strong expertise in supporting sports organizations, particularly in grassroots football, by providing effective media coverage and administrative assistance. Clients appreciate their efficiency, versatility, and timely delivery of tasks. The company's ability to handle diverse roles—from admin to design—enhances its value. However, the lack of weekend availability can be a limitation for organizations requiring prompt content creation. Overall, OBI Services is well-suited for sports entities seeking comprehensive support. - 1 review for sports industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back Office Outsourcing for Football Media Company (5.0/5, Aug 10, 2024): OBI Services provided staff augmentation services for a football media company. The team supports the client with IT, administration workload, and media content creation. [Read Full Review](https://clutch.co/go-to-review/obi-services/306498) ##### Healthcare Experience OBI Services has garnered positive feedback from clients in the Healthcare industry, emphasizing their expertise in data management and accuracy. Clients, including leading healthcare providers, noted efficient project execution and excellent communication, which led to improved operational efficiency. Their commitment to delivering high-quality, error-free results has positioned them as a reliable partner for healthcare organizations seeking to enhance their data management processes, making OBI Services a strong candidate for similar projects. - 3 reviews for healthcare industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Back Office Outsourcing for Healthcare Company (5.0/5, Sep 8, 2025): OBI Services provided data entry services for a healthcare company. The team collected, verified, and accurately input large volumes of information into the client's systems. [Read Full Review](https://clutch.co/go-to-review/obi-services/404119) - Data Entry for B2B Healthcare Supply Chain Platform (5.0/5, Sep 8, 2025): OBI Services was hired by an AI-based global B2B healthcare supply chain platform to manage their data entry project. The team was tasked with collecting, verifying, and inputting large volumes of information. [Read Full Review](https://clutch.co/go-to-review/obi-services/404152) - Data Entry & Processing for Nutrition Company (5.0/5, Sep 8, 2025): OBI Services managed a data entry project for a nutrition company. The team collected, verified, and input volumes of information into the client's systems. [Read Full Review](https://clutch.co/go-to-review/obi-services/404177) ##### Advertising & marketing Experience OBI Services has garnered positive feedback in the Advertising & Marketing sector, praised for their expertise in video editing, graphic design, and digital product creation. Clients highlight their adaptability, strong project management, and commitment to delivering high-quality results. The team's personable approach fosters a familial atmosphere, enhancing collaboration. Their meticulous attention to detail and efficiency in handling complex tasks significantly improve clients' operational workflows, making them a valuable partner for businesses seeking to elevate their marketing strategies. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Video Mktg, Graphic & Web Design for Content Creation Firm (5.0/5, Jul 30, 2024): OBI Services provides video marketing support for a content creation firm's end clients. The team supports the client in video editing, graphic and logo design, landing page creation, and logo animations. [Read Full Review](https://clutch.co/go-to-review/obi-services/303894) - Data Processing for Healthcare-Focused MarCom Firm (5.0/5, Dec 3, 2025): OBI Services provided data processing services for a healthcare marcom company. The team cleaned, organized, and prepared healthcare-related records and formatted all information into structured templates. [Read Full Review](https://clutch.co/go-to-review/obi-services/423347) ##### Consumer products & services Experience OBI Services has garnered positive feedback from clients in the Consumer Products & Services industry, particularly for their expertise in customer support. They successfully enhanced customer service capacity for Tractive, leading to a 30% decrease in response times and improved customer satisfaction scores. Clients praised their adaptability, proactive communication, and alignment with brand values, underscoring OBI Services' strengths in managing high-volume inquiries and maintaining service quality across multiple channels, making them a suitable partner for businesses in this sector. - 1 review for consumer products & services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Outsourcing for Pet Tracking Company (5.0/5, Oct 22, 2025): OBI Services provides customer support outsourcing for a pet tracking company. The team handles customer inquiries across multiple channels, responds to questions, processes replacements, and provides support. [Read Full Review](https://clutch.co/go-to-review/obi-services/414983) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently praise OBI Services for their excellent value for cost, noting that their pricing aligns well with project budgets. For example, one client highlighted their 'good value for cost' when selecting OBI Services, while another noted that their pricing fit within budget constraints. Overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, as clients reported significant improvements in operational efficiency and service quality, reinforcing the perceived value of their investment. [Read All Reviews](https://clutch.co/profile/obi-services?verified=true#reviews) - $10,000 to $49,000 (8 reviews) - Less than $10,000 (3 reviews) - $50,000 to $199,999 (3 reviews) #### Completed projects in 7 countries - Austria (1 projects) - Israel (1 projects) - Italy (1 projects) - Japan (1 projects) - United States (3 projects) - Scotland (1 projects) - England (3 projects) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/obi-services?verified=true#reviews) --- ### [six eleven global services](https://clutch.co/profile/six-eleven-global-services) #### 4.8 out of 5 star rating (10 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Davao City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 40% Call Center Services - 30% Customer Service Outsourcing #### Company description Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement. [Visit Website](https://www.sixelevencenter.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Hard working Clients consistently highlight the hard-working nature of six eleven global services, noting their dedication to meeting project needs. One client emphasized their impressive work ethic, stating, 'What six eleven does best is working very hard and listening to our directions very well.' This sentiment reflects a strong overall appreciation for their commitment to delivering quality service, as evidenced by high customer satisfaction scores achieved through their efforts. - Customer Service Outsourcing for Online Yoga Instructions Co (4.0/5, Feb 10, 2023): What six eleven does best is working very hard and listening to our directions very well. We’re very clear and concise with our instructions. Still, we really appreciate how hard they work to meet our needs. [Read Full Review](https://clutch.co/go-to-review/six-eleven-global-services/180510) #### Experience in 6 industries Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors. [Read All Reviews](https://clutch.co/profile/six-eleven-global-services?verified=true#reviews) ##### Logistics & Supply Chain Experience Six Eleven Global Services has demonstrated exceptional expertise in the Logistics & Supply Chain industry, particularly in invoice processing and workflow management. Clients commend their high-quality deliverables and remarkable accuracy rates, often exceeding 95%. Their responsive communication and professional management further enhance client satisfaction. Overall, the positive sentiment reflects their ability to meet project goals effectively, making them a strong candidate for businesses seeking reliable logistics solutions. - 1 review for logistics & supply chain industry - 1 review is 5 stars - Unknown avg. project cost - BPO Services for Logistics & Supply Chain Company (5.0/5, Apr 25, 2023): six eleven global services provides BPO services for a logistics and supply chain company. The team is tasked with acquiring the project requirements, employing appropriate agents, and training them. [Read Full Review](https://clutch.co/go-to-review/six-eleven-global-services/197030) ##### Advertising & marketing Experience Clients in the Advertising & marketing industry commend Six Eleven Global Services for their effective customer support and alignment with client values. Feedback highlights their commitment to delivering quality services at budget-friendly prices, resulting in improved response rates and efficient ticket management. Their expertise is recognized in managing customer interactions, although some clients suggest expanding their team size for enhanced service delivery. Overall, they are viewed as a reliable partner for businesses seeking strong support in the Advertising & marketing sector. - 1 review for advertising & marketing industry - Unknown avg. project cost - Customer Support for Enterprise SaaS Company (4.5/5, Apr 27, 2023): six eleven global services provides customer support for an enterprise SaaS company. After learning the client's goals, they manage tickets raised by customers. [Read Full Review](https://clutch.co/go-to-review/six-eleven-global-services/197763) ##### Beauty & Cosmetics Experience Clients in the Beauty & Cosmetics industry commend Six Eleven Global Services for their responsive customer service and alignment with business values. Their expertise in handling customer inquiries and providing timely solutions has resulted in measurable success, such as achieving a one-hour response time. The company is noted for its unique ability to stand out in a competitive landscape, making them a strong candidate for businesses seeking reliable support in this sector. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - Unknown avg. project cost - Customer & Ticket Support Services for Beauty Tech Company (5.0/5, Mar 17, 2023): six eleven global services provides support services for a beauty technology company. The team is responsible for answering tickets and handling the client's entire customer service operation during US hours.  [Read Full Review](https://clutch.co/go-to-review/six-eleven-global-services/188201) ##### Telecommunications Experience The feedback from clients in the Telecommunications industry highlights six eleven global services' expertise in providing high-quality customer support and staff augmentation. Clients commend their responsiveness, commitment, and ability to enhance operational efficiency through resource management. Notable strengths include effective communication and adaptability to client needs. Overall, the sentiment reflects a strong partnership with long-term outcomes, positioning six eleven as a reliable choice for businesses seeking comprehensive telecommunications support. - 2 reviews for telecommunications industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Service BPO for Remote Monitoring Company (5.0/5, Feb 13, 2023): six eleven global services and solutions provides customer service BPO for a monitoring company. They handle chat service and inbound and outbound calls for English-speaking Canadian and American end customers. [Read Full Review](https://clutch.co/go-to-review/six-eleven-global-services/180781) - BPO Services for Telecommuniactions & IT Services Company (4.5/5, Feb 15, 2023): six eleven global services and solutions has provided BPO services to a telecommunications and IT services company for 10 years. The scope has included setting up the office space and finding the right agents. [Read Full Review](https://clutch.co/go-to-review/six-eleven-global-services/181005) ##### Consulting Experience Six Eleven Global Services has received positive feedback in the Consulting industry, highlighting their expertise in remote staffing and operational efficiency. Clients appreciate their robust infrastructure, security protocols, and the seamless communication facilitated by dedicated management. Notably, partnerships have led to measurable growth and stability for clients, indicating a strong impact on business outcomes. Overall, their commitment to quality service and client support positions them as a reliable partner for businesses seeking consulting solutions. - 2 reviews for consulting industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Recruitment & Outsourcing Services for BPO Company (5.0/5, Feb 10, 2023): six eleven global services and solutions offers recruitment and outsourcing services for a BPO company. They help hire remote staff and provide them with an office with security and other necessary protocols. [Read Full Review](https://clutch.co/go-to-review/six-eleven-global-services/180460) - Call Center Services for Call Center Outsourcing Firm (4.5/5, Feb 11, 2023): six eleven global services and solutions provides call center services to a call center outsourcing firm's clients. Some of the services they offer include inbound customer services and order processing. [Read Full Review](https://clutch.co/go-to-review/six-eleven-global-services/180522) ##### Wellness & Fitness Experience Six Eleven Global Services demonstrates strong expertise in the Wellness & Fitness industry, particularly in enhancing customer support operations. Clients appreciate their ability to customize solutions, improve training, and develop effective QA processes, leading to high customer satisfaction scores. The team is noted for their dedication and responsiveness, contributing positively to project outcomes. Overall, their collaborative approach and commitment to client needs make them a promising fit for businesses in the Wellness & Fitness sector. - 1 review for wellness & fitness industry - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for Online Yoga Instructions Co (4.0/5, Feb 10, 2023): six eleven global services and solutions provides call center and customer support services to an online yoga instructions company. These services include developing scripts and providing QA. [Read Full Review](https://clutch.co/go-to-review/six-eleven-global-services/180510) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability. [Read All Reviews](https://clutch.co/profile/six-eleven-global-services?verified=true#reviews) - $50,000 to $199,999 (2 reviews) - $200,000 to $999,999 (2 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 3 countries - Canada (1 projects) - Malaysia (1 projects) - United States (6 projects) This provider is available in 4 time zones: - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Mountain Standard Time (MST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/six-eleven-global-services?verified=true#reviews) --- ### [Enshored](https://clutch.co/profile/enshored) #### 4.8 out of 5 star rating (11 reviews) - $50,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 30% Content Moderation Services - 30% Customer Service Outsourcing - 5% Data Annotation Services - 5% PEO/Employee Leasing - 5% Sales Outsourcing - 5% Social Media Marketing #### Company description Enshored is a provider of Contact Center Services, specializing in Customer Support Services and Call Handling. They have received overwhelmingly positive feedback, with clients highlighting their strong project management skills, adaptability, and consistent quality. Approximately 90% of reviewers praise their ability to scale efficiently and maintain low turnover rates, making them a reliable partner for telephonic support and customer service center needs. [Visit Website](https://www.enshored.com/lets-talk/?utm_source=clutch.co&utm_medium=referral&utm_campaign=ph-call-centers) #### 4 reviews mention Call Center Services Customer Service Outsourcing for SaaS Startup 4.5/5 — Enshored provides a SaaS company with customer support services, communicating with self-serve and enterprise customers via a chatbox. Their team is retrained by their leads whenever the software is updated. - 2 of 4 Call Center Services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/enshored/165913) #### Experience in 9 industries Enshored has demonstrated strong expertise in multiple industries including Arts, Entertainment & Music, Supply Chain, Logistics, Information Technology, Hospitality, Advertising, Education, Financial Services, and Business Services. Clients consistently commend their adaptability, cost-effectiveness, and quality of support, particularly in customer service and back-office operations. The overall sentiment indicates high satisfaction with their integration and project management capabilities, making them a suitable choice for companies seeking reliable BPO solutions across diverse sectors. [Read All Reviews](https://clutch.co/profile/enshored?verified=true#reviews) ##### Arts, entertainment & music Experience Enshored has demonstrated considerable expertise in the Arts, entertainment, and music industry by providing effective BPO services, particularly in customer support for Skybound Entertainment. Their ability to seamlessly integrate with client operations, manage ticketing systems, and support product launches has strengthened client relationships and enhanced customer satisfaction. Clients appreciate Enshored's adaptability and commitment to aligning with brand values, making them a reliable partner for organizations seeking to enhance audience engagement and operational efficiency in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - BPO & Email Support Services for Multi-Content Platform (5.0/5, Feb 5, 2025): Enshored provides BPO services for a multi-content platform. The team offers email ticket support for inbound and outbound customer interactions and helps with the client's Kickstarter campaigns. [Read Full Review](https://clutch.co/go-to-review/enshored/349313) ##### Supply Chain, Logistics, and Transport Experience Enshored has demonstrated strong expertise in the Supply Chain, Logistics, and Transport industry, particularly in providing back office support to international freight forwarders. Clients have reported increased productivity and improved workflows due to tailored solutions. Positive feedback highlights Enshored's responsiveness and ability to meet specific operational needs effectively. Overall, their capacity to alleviate hiring burdens and enhance operational efficiency positions them as a valuable partner for businesses in this sector. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back Office Outsourcing for Freight Forwarding Company (5.0/5, Oct 25, 2023): An internal freight forwarding company has hired Enshored to lessen the hiring burden. The team has developed a back-office support system to streamline operations ad work on data entry. [Read Full Review](https://clutch.co/go-to-review/enshored/244129) ##### Information technology Experience Enshored has demonstrated significant expertise in the Information Technology industry by effectively managing back office administration and customer service tasks. Clients highlight their proactive approach, independence, and ability to meet service level agreements consistently. The company's strong performance and ownership in project delivery have garnered positive sentiment, making them a valuable partner for businesses seeking reliable outsourcing solutions in tech-driven environments. - 1 review for information technology industry - $200,000 – $999,999 avg. project cost - Back-Office Outsourcing for Rental Property Management Co (4.5/5, Oct 25, 2023): Enshored offers back-office and customer support services for a rental property management company. The tasks include data entry, updating accounts, processing payments, and providing phone and email support. [Read Full Review](https://clutch.co/go-to-review/enshored/243904) ##### Advertising & marketing Experience Enshored has proven to be a valuable partner for marketing companies, offering expertise in demand generation, market research, and digital asset creation. Clients commend their strong project management and flexibility, leading to significant cost savings and improved service affordability. The company's ability to scale support as needed is highlighted as a key strength, although clearer communication about their service offerings is suggested for improvement. Overall, Enshored is well-positioned to assist businesses in the Advertising & marketing industry. - 1 review for advertising & marketing industry - 1 review is 5 stars - Unknown avg. project cost - BPO for Marketing Company (5.0/5, Sep 5, 2023): Enshored helps a marketing company execute different activities to streamline their processes. The team’s support includes market and targeting research, SEO work, and asset creation for marketing campaigns. [Read Full Review](https://clutch.co/go-to-review/enshored/230357) ##### Software Experience Enshored has received positive feedback in the Software industry for its customer service support capabilities, particularly for SaaS companies seeking 24/7 assistance. Clients commend the team for their patience and effective communication, enhancing customer satisfaction. Their adaptability and commitment to uninterrupted service during challenges have been highlighted as key strengths. Overall, Enshored is viewed as a reliable partner that supports software upgrades and is eager to expand its service offerings, making them a strong fit for businesses in need of dedicated support. - 1 review for software industry - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for SaaS Startup (4.5/5, Nov 8, 2022): Enshored provides a SaaS company with customer support services, communicating with self-serve and enterprise customers via a chatbox. Their team is retrained by their leads whenever the software is updated. [Read Full Review](https://clutch.co/go-to-review/enshored/165913) ##### Financial services Experience Enshored demonstrates significant expertise in the Financial services industry, particularly in automating backend processes and enriching client data. One fintech client reported substantial savings of approximately $2 million compared to internal hires, with Enshored supporting 20% of their deal flow. The sentiment is overwhelmingly positive, highlighting Enshored’s strong communication, commitment to quality, and consistent project management. Their proactive approach and ability to handle complex tasks make them a valuable partner for businesses seeking to enhance operational efficiency. - 1 review for financial services industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Task Automation & Data Gathering for Fintech Company (5.0/5, Nov 19, 2021): Enshored provides task automation services and data scraping services for a fintech company. Their work involves 12–15 ongoing projects and several one-off projects, which include backend automation tasks. [Read Full Review](https://clutch.co/go-to-review/enshored/69659) ##### Education Experience Enshored demonstrates strong expertise in the Education industry, particularly in video editing for training purposes. Clients appreciate their reliable and efficient service, noting significant time savings and impressive video quality. The feedback highlights their dependable communication and project management skills, with clients experiencing minimal setbacks. Overall, Enshored is well-regarded for its ability to enhance operational efficiency, making it a compelling choice for businesses seeking support in educational video production. - 1 review for education industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Video Processing & Editing for HR & Sales Training Company (5.0/5, Mar 24, 2021): An HR and sales enablement training service hired Enshored to process their videos in a scalable way. The team receives raw video and edits out dead air. They also add intros and outros before uploading them. [Read Full Review](https://clutch.co/go-to-review/enshored/105616) ##### Business services Experience Enshored has received positive feedback within the Business services industry for their ability to effectively manage tasks that allow core teams to focus on innovation. Clients highlight their expertise in delivering high-quality marketing and research content swiftly, with a strong emphasis on integrating feedback. The seamless communication and workflow processes, alongside their adaptability to new challenges, underscore Enshored's strengths as a reliable partner, making them a suitable choice for businesses seeking efficiency and quality. - 1 review for business services industry - 1 review is 5 stars - Unknown avg. project cost - Marketing & Company Research for Technology Research Company (5.0/5, Nov 4, 2019): Enshored performed market research services for a technology research company. The team created marketing and research content on behalf of the client. [Read Full Review](https://clutch.co/go-to-review/enshored/78289) ##### Hospitality & leisure Experience Enshored has demonstrated strong expertise in the Hospitality & Leisure industry, particularly in enhancing customer service and operational efficiency. Clients appreciate their flexibility, responsiveness, and effective project management, which have led to improved customer satisfaction rates. The company's ability to train skilled agents and adapt to client needs showcases their commitment to delivering quality support. Overall, Enshored's proven track record and positive client feedback position them as a valuable partner for businesses in the Hospitality & Leisure sector. - 2 reviews for hospitality & leisure industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Staff Augmentation for Travel Management Platform (4.0/5, Feb 11, 2020): Enshored augments customer support resources to address technical and travel inquiries for a corporate travel management platform.   [Read Full Review](https://clutch.co/go-to-review/enshored/137220) - Web & UI/UX Design for RV Sites Marketplace (5.0/5, Oct 20, 2023): Enshored provides web and UI/UX design for an RV sites marketplace. With the client's guidance, the team has placed camping spots on a map and added amenities. They've also completed profiles on the system. [Read Full Review](https://clutch.co/go-to-review/enshored/242843) ##### Consumer Products Experience Enshored demonstrates strong expertise in customer support for the Consumer Products sector, particularly in consumer electronics. Clients commend the company's ability to scale support teams rapidly while maintaining high-quality service. Their effective management fosters low employee turnover, contributing to improved customer satisfaction ratings and response times. Overall, Enshored's commitment to employee well-being and proactive project management enhances their value as a partner, making them a suitable choice for businesses in the Consumer Products industry. - 1 review for consumer products industry - Unknown avg. project cost - Customer & Sales Support Outsourcing for Consumer Electronics Company (4.5/5, Oct 28, 2019): Enshored provides customer service, sales, and, and technical support for a consumer electronics company on an ongoing basis.  [Read Full Review](https://clutch.co/go-to-review/enshored/74021) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients have generally praised Enshored for providing excellent value for money, with many noting significant cost savings compared to hiring in-house staff. For instance, one client highlighted that Enshored's services saved them around $2 million compared to internal hires. Another mentioned that the partnership allowed them to scale efficiently without increasing headcount. Overall, feedback indicates that Enshored delivers high-quality services at a competitive price, making them a preferred choice for many businesses. [Read All Reviews](https://clutch.co/profile/enshored?verified=true#reviews) - $50,000 to $199,999 (4 reviews) - $200,000 to $999,999 (2 reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 2 countries - United States (9 projects) - Scotland (2 projects) This provider is available in 4 time zones: - Greenwich Mean Time (GMT) - Central European Time (CET) - Pacific Standard Time (PST) - Singapore Standard Time (SGT) This provider is fluent in 14 languages: - English - Spanish - Arabic - Portuguese - Japanese - Korean - French - Thai - Italian - German - Mandarin - Russian - Finnish - Filipino [View Reviews](https://clutch.co/profile/enshored?verified=true#reviews) --- ### [Conectys](https://clutch.co/profile/conectys) #### 4.8 out of 5 star rating (2 reviews) - $250,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Davao City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Call Center Services - 40% Content Moderation Services - 40% Customer Service Outsourcing #### Company description Conectys is a Customer Support Services provider specializing in technical support across multiple languages. The reviews indicate a strong emphasis on proactive communication and consistent performance, with 100% of reviewers appreciating their multilingual capabilities. However, there is also a suggestion to improve their workflow tools due to occasional delays in new feature implementation. [Visit Website](https://www.conectys.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Communicative Clients have consistently praised Conectys for their proactive and frequent communication. One client noted the effectiveness of their account team, which includes direct managers and QA staff, facilitating weekly concalls to discuss projects and metrics. This level of engagement has been highlighted as impressive, contributing to consistent performance. Overall, the sentiment regarding Conectys' communication is overwhelmingly positive, with clients appreciating their commitment to staying connected and transparent throughout the project lifecycle. #### 1 review mentions Call Center Services Call Center Services for AI Computing Company 4.5/5 — An AI computing company hired Conectys for call center services. They aim to provide support on European technical services in seven new languages for their consumer product line. - 0 of 1 Call Center Services reviews are 5 stars - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/conectys/42651) #### Experience in 1 industry Conectys has demonstrated strong expertise in the Consumer Products industry, providing multilingual technical support services that enhance customer care. Reviews highlight their proactive communication and consistent performance, leading to successful outcomes such as local language support in seven languages. Overall sentiment is positive, with clients appreciating their project management style. Potential clients in the Consumer Products sector seeking reliable and effective customer support solutions would find Conectys to be a suitable partner. [Read All Reviews](https://clutch.co/profile/conectys?verified=true#reviews) ##### Consumer Products Experience Conectys demonstrates strong expertise in the Consumer Products industry, providing effective multilingual technical support services. Clients commend their proactive communication, consistent performance, and ability to deliver local language support across seven languages. The company’s robust project management and frequent metrics reviews enhance operational efficiency. However, some clients suggest improvements in workflow tools. Overall, Conectys is positioned as a reliable partner for businesses seeking comprehensive support solutions in the Consumer Products sector. - 1 review for consumer products industry - Less than $10,000 avg. project cost - Call Center Services for AI Computing Company (4.5/5, Jun 2, 2021): An AI computing company hired Conectys for call center services. They aim to provide support on European technical services in seven new languages for their consumer product line. [Read Full Review](https://clutch.co/go-to-review/conectys/42651) #### 32% of employees work in Davao City office Davao City, Philippines Corner of Quirino Ave and Jacinto Ext. Street 1001 - 2000 employees +63822855555 [See All Locations (8)](https://clutch.co/profile/conectys#location) --- ### [TDCX](https://clutch.co/profile/tdcx) #### 4.8 out of 5 star rating (12 reviews) - $100,000+ minimum project size - 10,000+ employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 10% Content Moderation Services - 50% Customer Service Outsourcing - 10% Business Consulting - 20% Sales Outsourcing #### Company description TDCX is a prominent provider of Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call handling, telemarketing, and customer care services. Reviews indicate a high satisfaction with TDCX's ability to provide scalable, high-quality service, with impressive results in customer satisfaction and service excellence. Approximately 95% of feedback highlights their effective communication, adaptability, and innovative approach to problem-solving. [Visit Website](https://www.tdcx.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=ph-call-centers) #### 6 reviews mention Call Center Services Customer Deployment for Consumer Products Company 5.0/5 — TDCX supports customer experience deployment services for a consumer products company. They are also tasked with maintaining their own unique internal culture. - 6 of 6 Call Center Services reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/tdcx/164043) #### Experience in 8 industries TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience. [Read All Reviews](https://clutch.co/profile/tdcx?verified=true#reviews) ##### Hospitality & leisure Experience TDCX has garnered positive feedback from clients in the Hospitality & leisure industry, highlighting their expertise in quality evaluations and omni-channel support. Clients appreciate their agility, creative problem-solving, and commitment to exceptional customer experience. The company is recognized for their effective communication and responsive service, enabling clients to focus on complex projects. Overall, TDCX's strengths in operational efficiency and reliable support make them a strong contender for businesses in the Hospitality & leisure sector seeking a capable partner. - 2 reviews for hospitality & leisure industry - 2 reviews are 5 stars - Unknown avg. project cost - Call Center Services for Online Lodging Marketplace (5.0/5, Mar 11, 2022): TDCX provides call center services for an online lodging marketplace. They are expected to sustainably support their English business globally.  [Read Full Review](https://clutch.co/go-to-review/tdcx/13103) - BPO Services for Tech Company (5.0/5, May 25, 2022): TDCX helped a hospitality tech firm improve their quality evaluations and other quality efforts. Their scope of work includes transaction monitoring, data analysis, reporting, and improvement calibrations. [Read Full Review](https://clutch.co/go-to-review/tdcx/20309) ##### Social Networking Experience TDCX has demonstrated strong expertise in providing 24/7 global English support for social media advertisers, showcasing their ability to handle rapid growth and adapt to changing needs. Clients appreciate their collaborative partnership approach, quick problem resolution, and insightful analytics. Overall, the sentiment is positive, highlighting TDCX's strengths in scalability, premium service quality, and responsiveness, making them a strong candidate for businesses in the Social Networking industry seeking reliable support solutions. - 1 review for social networking industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Global Social Media Company (5.0/5, May 17, 2022): TDCX provides 24/7 global English support to a social media company's advertising partners. The team is responsible for answering advertisers' support queries via chat or email. [Read Full Review](https://clutch.co/go-to-review/tdcx/19303) ##### Financial services Experience TDCX has demonstrated significant expertise in the Financial services industry, particularly in customer service, account security, and risk assessments for a major Fintech company. Clients commend TDCX for their strong operational performance, insightful analyses, and effective collaboration. Their commitment to transparency fosters trust and enhances operational efficiency. Overall, TDCX is viewed as a strong partner capable of delivering scalable and quality solutions, making them a suitable choice for businesses seeking to enhance their financial service operations. - 1 review for financial services industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Customer Service, Security & Risk Assessment for Fintech Co (5.0/5, Apr 28, 2022): TDCX provides a fintech company with scalable operations for customer service, account security, and merchant risk assessments. They provide a thousand-person team to operate at multiple service levels. [Read Full Review](https://clutch.co/go-to-review/tdcx/16961) ##### Food & Beverages Experience TDCX has demonstrated significant expertise in the Food & Beverages sector by enhancing customer experience through their flexible and adaptive customer service solutions. Clients have noted a marked improvement in customer satisfaction, highlighting their effective training programs and timely recruitment of skilled representatives. Overall sentiment reflects a strong capability to meet the specific demands of the industry, making TDCX a viable partner for businesses seeking to elevate their customer engagement and service excellence. - 1 review for food & beverages industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Premium Coffee Brand (5.0/5, Apr 24, 2022): TDCX provides call center services for a premium coffee brand. They offer pre-sales, after-sales, technical assistance, and customer care services. [Read Full Review](https://clutch.co/go-to-review/tdcx/16599) ##### Software Experience TDCX demonstrates extensive expertise in the Software industry, particularly in advertising support operations for major social media platforms. Clients commend their ability to scale services while maintaining high quality and operational efficiency, achieving industry-leading customer satisfaction. Their strong presence in the APAC region and commitment to training and quality assurance further enhance their reliability. However, some feedback suggests a need for deeper industry vertical expertise, indicating potential for growth in specialized areas. - 1 review for software industry - Unknown avg. project cost - BPO Services for Social Media Platform (4.0/5, Apr 14, 2022): TDCX is handling a social media platform's advertising and service support efforts. Their responsibilities include running ads on the client's platform and providing technical and generic advertising support. [Read Full Review](https://clutch.co/go-to-review/tdcx/15930) ##### Consumer Products Experience TDCX has received positive feedback from clients in the Consumer Products sector, particularly in the luxury e-commerce space. The company demonstrates expertise in customer service, achieving service quality on par with internal teams and ensuring seamless communication. Clients appreciate TDCX's hands-on approach and service-oriented mentality, which fosters a strong partnership. Their effective training and onboarding processes further enhance operational efficiency. Overall, TDCX is well-suited for businesses seeking reliable customer service solutions in the Consumer Products industry. - 1 review for consumer products industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Luxury E-Commerce Company (5.0/5, Apr 8, 2022): TDCX provides call center services for an e-commerce company. They respond to tickets and offer order support for the end customers during the client’s out-of-office hours, supporting 24/7 customer service. [Read Full Review](https://clutch.co/go-to-review/tdcx/2622) ##### Retail Experience TDCX has received positive feedback from clients in the Retail industry, particularly praising their expertise in customer experience management. Clients highlighted TDCX's dedication, flexibility, and commitment to collaborative growth. Their ability to adapt to changing business needs and establish effective communication channels has facilitated seamless operations. Overall, TDCX is recognized for its strong leadership, accountability, and organized approach, making it a suitable partner for Retail businesses seeking reliable support in customer service. - 1 review for retail industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - BPO Services for E-Commerce Company (5.0/5, Mar 31, 2022): TDCX provides BPO services for an e-commerce company. They support the client's inbound inquiries via tickets, emails, phone, and chat for both pre and post-sales in three different markets. [Read Full Review](https://clutch.co/go-to-review/tdcx/14762) ##### IT Services Experience TDCX has garnered positive feedback in the IT Services industry for its expertise in customer support and operational management. Clients commend their multilingual capabilities and strong problem-solving skills, noting significant improvements in customer satisfaction and operational efficiency. The company's proactive approach and ability to scale talent to meet client needs have been highlighted as key strengths. Overall, TDCX is viewed as a reliable partner capable of delivering exceptional results in customer experience and support. - 2 reviews for it services industry - 2 reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost - Call Center Services for Tech Company (5.0/5, Jun 16, 2021): TDCX provides ongoing B2C support for an e-commerce, global platform. They supply a team of 10 people to help maintain customer satisfaction and convert inbound calls and leads.  [Read Full Review](https://clutch.co/go-to-review/tdcx/56670) - Call Center Services for Global Tech Company (5.0/5, Jun 25, 2021): For over six years, TDCX has been handling customer support services for a global tech company. They are in charge of providing troubleshooting support in 10 languages across three channels. [Read Full Review](https://clutch.co/go-to-review/tdcx/64894) #### Completed projects in 4 countries - Germany (1 projects) - Singapore (7 projects) - Spain (1 projects) - United States (1 projects) This provider is available in 32 time zones: - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) [View Reviews](https://clutch.co/profile/tdcx?verified=true#reviews) #### 5% of employees work in Pasig office Pasig, Philippines 21st Floor, Robinsons Cyberscape Gamma, Ruby Road, Ortigas Center, Pasig City, Philippines 1605 501 - 750 employees 63288629500 [See All Locations (18)](https://clutch.co/profile/tdcx#location) --- ### [ContactPoint 360](https://clutch.co/profile/contactpoint-360) #### 4.8 out of 5 star rating (6 reviews) - $1,000+ minimum project size - $25 - $49 average hourly rate - 1,000 - 9,999 employees - Cebu City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 19% Back Office Outsourcing - 41% Call Center Services - 29% Customer Service Outsourcing - 11% Sales Outsourcing #### Company description ContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out. [Visit Website](https://contactpoint360.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### 3 reviews mention Call Center Services Call Center Services for Marketing Agency 5.0/5 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office tasks. - 1 of 3 Call Center Services reviews are 5 stars - 3 new reviews for Call Center Services in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/contactpoint-360/419269) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution. [Read All Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews) - Less than $10,000 (2 reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 5 countries - Armenia (1 projects) - Canada (1 projects) - Costa Rica (1 projects) - Czech Republic (1 projects) - Estonia (1 projects) This provider is available in 38 time zones: - Colombia Time (COT) - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Gulf Standard Time (GST) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Arabia Standard Time (AST) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Israel Daylight Time (IDT) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Singapore Standard Time (SGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - South African Standard Time (SAST) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/contactpoint-360?verified=true#reviews) #### 10% of employees work in Cebu City office Cebu City, Philippines 10th Floor, Skyrise 4B Bldg, W Geonzon St 201 - 250 employees +63 917 717 1051 [See All Locations (9)](https://clutch.co/profile/contactpoint-360#location) --- ### [Innovature: AI-Driven Outsourcing Partner](https://clutch.co/profile/innovature-ai-driven-outsourcing-partner) #### 4.8 out of 5 star rating (5 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Cebu City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 30% Accounting - 15% BI & Big Data Consulting & SI - 10% Back Office Outsourcing - 10% Call Center Services - 20% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 5% Video Production #### Company description Innovature Consulting Company Limited provides services including inbound and outbound call center operations, bookkeeping, and financial planning. The overall feedback highlights their responsiveness, adaptability, and alignment with clients' budgets and cultural expectations. Clients appreciate their ability to meet deadlines and manage communications effectively. [Visit Website](https://innovatureinc.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=clutch-organic) #### Communicative Clients have consistently praised Innovature Consulting Company Limited for their exceptional communication skills and responsiveness. One client noted, 'Their team of retouchers and project coordinators are great at communicating with us,' while another highlighted the 'Innovature communication and updates are measured consistently.' Overall, the sentiment regarding their communicative approach is highly positive, with no significant areas for improvement cited by the clients. - Retouching Services for Consumer Products Company (5.0/5, Jul 10, 2023): Yes, very responsive and willing to accommodate our deadlines. What was your primary form of communication with Innovature BPO? Email or Messaging App. They have great communication skills and customer service. [Read Full Review](https://clutch.co/go-to-review/innovature-ai-driven-outsourcing-partner/212862) - Customer Service Outsourcing for Insurance Company (5.0/5, Sep 17, 2024): Innovature communication and updates are measured consistently. The Innovature team delivered as promised very effectively and with cost savings. Their staff and VAs are highly educated and very adaptable to our company's process and training. Innovature also offers other services and suggestions to enhance your business operations. [Read Full Review](https://clutch.co/go-to-review/innovature-ai-driven-outsourcing-partner/315069) #### Experience in 3 industries Innovature has received positive feedback across diverse industries including Insurance, Consumer Products, and Advertising & Marketing. Clients commend their effective customer service, adaptability, and communication skills. In the Insurance sector, they excelled in handling calls and claims processing, while in Consumer Products, they delivered high-quality product photography edits. In Advertising & Marketing, their document editing showcased accuracy and timely responses. Overall, their expertise and client-centric approach make them a strong candidate for businesses in these sectors. [Read All Reviews](https://clutch.co/profile/innovature-ai-driven-outsourcing-partner?verified=true#reviews) ##### Insurance Experience Innovature has received positive feedback from clients in the Insurance industry, particularly for their expertise in enhancing customer service, handling inbound and outbound calls, and processing claims efficiently. Clients praise their adaptability, cost-effectiveness, and alignment with company values. The team's high level of education and proactive suggestions for business improvement further support their strong reputation. Overall, Innovature is viewed as a reliable outsourcing partner for Insurance agencies seeking to optimize operations and communication. - 1 review for insurance industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Service Outsourcing for Insurance Company (5.0/5, Sep 17, 2024): Innovature Consulting Company Limited provides customer service support for an insurance agency. The team answers inbound and outbound calls about insurance inquiries and translates insurance documents. [Read Full Review](https://clutch.co/go-to-review/innovature-ai-driven-outsourcing-partner/315069) ##### Consumer Products Experience Innovature has demonstrated strong expertise in the Consumer Products industry, particularly in product photography and retouching services. Clients appreciate their excellent communication, responsiveness, and ability to deliver high-quality results within tight deadlines. Notable strengths include value for cost and effective project management. Overall, feedback indicates a high level of satisfaction, making Innovature a reliable partner for businesses seeking outsourcing solutions in the Consumer Products sector. - 1 review for consumer products industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Retouching Services for Consumer Products Company (5.0/5, Jul 10, 2023): Innovature BPO provides ongoing retouching services for a consumer products company. The team is responsible for basic retoucheding, sending to white background, creating clipping paths for images. [Read Full Review](https://clutch.co/go-to-review/innovature-ai-driven-outsourcing-partner/212862) ##### Advertising & marketing Experience Innovature demonstrates strong expertise in the Advertising & Marketing sector, particularly in content editing and document management. Clients appreciate their responsiveness, adherence to timelines, and overall value for money. The company effectively addresses client needs, as evidenced by timely project completion and proactive communication. Overall sentiment reflects satisfaction with the quality of work and the company's ability to meet project expectations, making them a compelling choice for businesses seeking reliable outsourcing support in this industry. - 1 review for advertising & marketing industry - Less than $10,000 avg. project cost - Content Editing for Global Marketing Services Provider (4.5/5, Jul 4, 2023): A global marketing services provider tapped Innovature BPO for content writing support. The team was tasked with editing over 30 marketing documents and assets. [Read Full Review](https://clutch.co/go-to-review/innovature-ai-driven-outsourcing-partner/213582) #### Very responsive Innovature: AI-Driven Outsourcing Partner is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### 8% of employees work in Cebu City office Cebu City, Philippines Avenir Building, Archbishop Reyes Ave Lahug 10 - 15 employees [See All Locations (3)](https://clutch.co/profile/innovature-ai-driven-outsourcing-partner#location) --- ### [IdeasUnlimited](https://clutch.co/profile/ideasunlimited) #### 5 out of 5 star rating (100 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Koronadal City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 30% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Sales Outsourcing - 10% Translation - 10% Transcription #### Company description IdeasUnlimited is a comprehensive Contact Center Services provider specializing in Customer Support Services, Inbound and Outbound Call Centers, and Telemarketing Services. With approximately 90% positive feedback, clients consistently praise their flexibility, communication, and ability to integrate with company processes, as evidenced by their successful management of call handling, lead generation, and customer follow-ups. Their professional and responsive service is highly regarded, contributing to improved client satisfaction and business growth for customers. [Visit Website](http://www.ideasunlimitedonline.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Attentive The overall sentiment regarding IdeasUnlimited's attentiveness is highly positive. Clients have noted their exemplary responsiveness to inquiries and requests, stating they were 'very attentive to our demands' and consistently delivered on time. Additionally, the company's understanding of cultural nuances and effective communication strategies contributed significantly to client satisfaction, with one client highlighting their 'professionalism and sensitivity' in client interactions. #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently praise IdeasUnlimited for their exceptional value for money and cost-effectiveness. Numerous reviews highlight that the company's pricing aligns well with client budgets while delivering high-quality services. For instance, one client noted that choosing IdeasUnlimited was due to their 'good value for cost' and another emphasized their flexibility during service peaks. Overall, the sentiment reflects satisfaction with the return on investment, as clients report improved customer satisfaction and operational efficiency without exceeding budget constraints. [Read All Reviews](https://clutch.co/profile/ideasunlimited?verified=true#reviews) - $10,000 to $49,000 (32 reviews) - $50,000 to $199,999 (11 reviews) - Less than $10,000 (5 reviews) - $200,000 to $999,999 (3 reviews) #### Completed projects in 8 countries - Australia (1 projects) - Canada (3 projects) - Finland (1 projects) - Ireland (1 projects) - Poland (1 projects) - Switzerland (4 projects) - United States (39 projects) - England (4 projects) This provider is fluent in 3 languages: - English - Spanish - French [View Reviews](https://clutch.co/profile/ideasunlimited?verified=true#reviews) #### 80% of employees work in Koronadal City office Koronadal City, Philippines 2nd floor, The Atrium building, Corner Judge alba street, Corner Aguinaldo st. Zone III 101 - 150 employees [See All Locations (3)](https://clutch.co/profile/ideasunlimited#location) --- ### [Flatworld Solutions](https://clutch.co/profile/flatworld-solutions) #### 4.7 out of 5 star rating (23 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Davao City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% AI Consulting - 30% Custom Software Development - 10% AR/VR Development - 10% AI Development - 30% Call Center Services - 10% Web Design #### Company description Flatworld Solutions is a company specializing in Contact Center Services, offering Customer Support Services, Inbound Call Center, Outbound Call Center, and more. Reviewers consistently praise their professionalism, project management, and communication skills, with approximately 98% noting positive customer satisfaction. Clients appreciate their cost-effective solutions, although some suggest improvements in technical aspects and call recording provisions. [Visit Website](https://www.flatworldsolutions.com/) #### 9 reviews mention Call Center Services Call Center Support for Healthcare Center 5.0/5 — A healthcare center hired Flatworld Solutions for their call center support. The team focuses on scheduling appointments, answering emails and phone calls, and reminding patients through phone calls. - 8 of 9 Call Center Services reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/165523) #### Experience in 9 industries Flatworld Solutions has demonstrated expertise across various industries, including Education, Financial Services, Healthcare, and Advertising & Marketing. Clients commend their strong communication, professionalism, and responsiveness, particularly in providing call center operations and data management solutions. Positive sentiment is prevalent, especially in Education and Healthcare, where their data-driven decision-making and reliable support significantly impacted client operations. Prospective clients in these industries may find Flatworld Solutions a suitable partner for their project needs. [Read All Reviews](https://clutch.co/profile/flatworld-solutions?verified=true#reviews) ##### Education Experience Flatworld Solutions has received positive feedback in the Education industry, particularly for its expertise in data management and project execution. Clients commend the company for its ability to deliver data-driven solutions, such as Power BI reports, with clear timelines and effective communication. The level of professionalism and commitment to acquiring domain knowledge were highlighted as key strengths, making Flatworld Solutions a compelling choice for educational institutions seeking reliable and knowledgeable partners. - 2 reviews for education industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Web Dev for House Management Consultancy (5.0/5, Nov 30, 2022): Flatworld Solutions redeveloped a website for a house management consultancy. They developed a new domain that matched the firm's capabilities and aesthetics. [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/169686) - BI & Big Data Consulting for University (5.0/5, Sep 7, 2023): Flatworld Solutions has provided BI and big data consulting services for a university. They've created a set of Power BI reports to help make decisions based on data. [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/230963) ##### Other industries Experience Flatworld Solutions has received positive feedback from clients across various projects in the Other industries sector, particularly for their expertise in web development, call center support, and IT services. Clients commend their timely project delivery, flexibility, and effective communication. They have successfully improved operational efficiency for businesses, highlighted by a significant reduction in costs and enhanced customer satisfaction. Overall, Flatworld Solutions demonstrates strong capabilities that can benefit businesses seeking reliable outsourcing solutions in the Other industries. - 11 reviews for other industries industry - 7 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Live Answering & Customer Services for Products Business (5.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/136683) - Claims Processing Services for Healthcare Company (5.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/137954) - Call Center Support for Healthcare Center (5.0/5, Nov 5, 2022): A healthcare center hired Flatworld Solutions for their call center support. The team focuses on scheduling appointments, answering emails and phone calls, and reminding patients through phone calls. [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/165523) - Staff Augmentation for Cybersecurity Company (5.0/5, Nov 14, 2022): Flatworld Solutions provides staff augmentation services for a cybersecurity company. They have built the client's SOC team from scratch by interviewing candidates and introducing the ones that meet the requirements. [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/166831) - Staff Augmentation for Electronics Company (5.0/5, Nov 18, 2022): An electronics company has hired Flatworld Solutions for staff augmentation. They've supported the client with multiple projects, and they advise better solutions for different development challenges. [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/167884) - BPO Services for Digital Analytics Agency (4.0/5, Nov 21, 2022): A digital analytics agency hired Flatworld Solutions for their BPO services. The team alleviated their operations and workload by providing them with highly-qualified development resources. [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/168053) - Web Dev & Support for Web Services Company (4.0/5, Dec 6, 2022): Flatworld Solutions provided web development and support services for a web services provider. They helped with end-client projects, working on small coding jobs to repair the functionality of some websites. [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/170491) - Custom Software Dev & Business Services for Medical Group (5.0/5, Dec 7, 2022): Flatworld Solutions was hired by a medical group to handle their back office, call center, and billing operations. They're also tasked with developing a custom ERP for the client. [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/170855) - Mobile App Development for Baseball Development Center (4.0/5, Dec 19, 2022): Flatworld Solutions designed and built the second version of a baseball development center's mobile app.  [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/172643) - Microsoft 365 Migration for IT Services Company (3.0/5, Feb 22, 2023): Flatworld Solutions was hired by an IT services company for their cloud consulting services. They helped the client migrate their data from Google Workspace to Microsoft 365. [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/182282) - Website Development for Tax & Business Consulting Firm (5.0/5, May 5, 2023): Flatworld Solutions developed a website for a tax and business consulting company. [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/199748) ##### Business services Experience Flatworld Solutions has received positive feedback in the Business services industry, particularly for its application administration and development expertise. Clients appreciate their timely delivery and proactive communication, highlighting the company's commitment to ensuring project success. The value for cost and the personalized attention from team members, especially project managers, have been noted as significant strengths. Overall, Flatworld Solutions appears to be a strong candidate for organizations seeking reliable and effective business services. - 1 review for business services industry - 1 review is 5 stars - Unknown avg. project cost - App Dev for IT Company (5.0/5, Mar 15, 2023): Flatworld Solutions has developed an application for an IT company. The team is responsible for application administration and development. [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/187418) ##### Advertising & marketing Experience Flatworld Solutions has received positive feedback within the Advertising & marketing industry for its exceptional call center services and customer support. Clients highlight their professionalism, responsiveness, and effective project management, noting the company's ability to adapt and manage databases efficiently. The impact of their services is reflected in increased customer satisfaction and a seamless operational experience. Overall, Flatworld Solutions is regarded as a reliable partner, making them a strong candidate for businesses seeking outsourcing solutions in the Advertising & marketing sector. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Marketing & Advertising Firm (5.0/5, Apr 2, 2021): Flatworld Solutions helped a marketing and advertising company to manage their CRM level-one support tasks, including call centers. [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/115593) - Call Center Services for Spa & Wellness Gift Card Platform (5.0/5, Nov 29, 2022): Flatworld Solutions provides call center services for a spa and wellness gift card platform. Using scripts supplied by the client, the team helps with customer service. They're also updating the databases. [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/169383) ##### Legal Experience Flatworld Solutions has received positive feedback from clients in the Legal industry, particularly for its effective lead generation and sales support services. Clients appreciate the company's professionalism, responsiveness, and ability to manage sensitive information securely. Notably, Flatworld Solutions' agents exhibit strong English proficiency and compliance, enhancing client interactions. Overall, the partnership has proven beneficial, although clients suggest patience during the onboarding process due to the need for thorough training. - 1 review for legal industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - BPO Services for Lawyer Referral Service Company (5.0/5, Sep 23, 2022): Flatworld Solutions provides BPO services to a lawyer referral service provider. They support lead generation and sales efforts, and the management team is in charge of training their agents to do their work. [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/159555) ##### Financial services Experience Flatworld Solutions has received positive feedback from clients in the Financial services industry, particularly for their call center and backend administrative services. Clients appreciate their knowledgeable and collaborative approach, reporting successful engagements and effective project management. The ability to handle both in-office and remote work has also been highlighted as a strength. Overall, the sentiment indicates that Flatworld Solutions is a reliable partner, capable of meeting the diverse needs of businesses in the Financial services sector. - 1 review for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Call Center & Administrative Work for Insurance Agency (5.0/5, Sep 21, 2022): Flatworld Solutions is handling an insurance agency's call center and backend administrative work. They're also tasked with handling outgoing marketing calls for the client. [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/159163) ##### Real estate Experience Flatworld Solutions has demonstrated strong expertise in the real estate industry by providing effective call center services tailored to lead generation. Clients appreciate their proactive communication and project management, with a notable success rate in setting appointments. While some leads did not yield a high ROI, overall engagement has been positive, with a consistent flow of qualified leads. Potential clients seeking reliable support in real estate lead acquisition may find Flatworld Solutions to be a strong candidate. - 1 review for real estate industry - Less than $10,000 avg. project cost - Call Center Services for Real Estate Investment Firm (4.0/5, Jul 26, 2022): Flatworld Solutions provides call center services for a real estate investment firm. They’ve hired candidates to conduct calls inquiring real estate owners about selling their homes in some targeted areas.   [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/151455) ##### Information technology Experience Flatworld Solutions has received positive feedback regarding its expertise in providing inbound services, particularly in customer support over the phone. Clients appreciate the prompt communication and effective service, which has significantly saved time and resources. The overall sentiment highlights the company's reliability and strong performance in the Information technology industry, making it a suitable choice for businesses seeking dedicated support in enhancing customer interactions. - 1 review for information technology industry - 1 review is 5 stars - Unknown avg. project cost - Inbound Appointment Scheduling for Technology Service (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/24993) ##### Manufacturing Experience Flatworld Solutions has received positive feedback in the Manufacturing industry for its effective inbound services, which help clients manage high volumes of incoming calls efficiently. Clients commend the company's ability to save valuable time, allowing organizations to focus on productivity. The breadth of services offered by Flatworld Solutions is recognized as a significant strength, reinforcing its position as a capable partner for businesses in the Manufacturing sector seeking reliable operational support. - 1 review for manufacturing industry - 1 review is 5 stars - $10,000,000 + avg. project cost - Call Reception Service for Manufacturing Company (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/flatworld-solutions/146361) #### Completed projects in 5 countries - Australia (1 projects) - Canada (1 projects) - Hong Kong (1 projects) - United States (16 projects) - England (1 projects) [View Reviews](https://clutch.co/profile/flatworld-solutions?verified=true#reviews) #### 33% of employees work in Davao City office Davao City, Philippines Lucita Building Lapu Lapu Cr. Sobrecarey Street 2001 - 5000 employees Davao City, Philippines Aeon Towers, J.P. Laurel Avenue, Bajada, 751 - 1000 employees Davao City, Philippines KSS Building, Buhangin Road Cor Olive Street, 1001 - 2000 employees [See All Locations (9)](https://clutch.co/profile/flatworld-solutions#location) --- ### [TRU29 Solutions Inc.](https://clutch.co/profile/tru29-solutions) #### 5 out of 5 star rating (4 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 40% Employer of Record (EOR) Services - 10% IT Strategy Consulting #### Company description TRU29 Solutions Inc. is a company specializing in Contact Center Services, including Outbound Call Center and Customer Support Services. Their reviews highlight a 100% success rate with exceptional management and skilled staff, emphasizing their professionalism and adaptability. Clients appreciate their timely communication and partnership-based approach, with no areas for improvement noted. [Visit Website](https://www.tru29.com) #### Timely Overall, clients express a positive sentiment regarding TRU29 Solutions Inc.'s timeliness. Feedback highlights that salaries are consistently delivered on time, and the company is noted for its responsiveness to client needs. One client specifically mentioned that TRU29 promptly addresses issues and requests. However, there is a suggestion for improvement in the timely delivery of notice documents, indicating a minor area for enhancement in their service. - Payroll & HR Consulting for Mobile Device Management Firm (5.0/5, Oct 12, 2023): Yes. They are very responsive. They are very responsive and address issues and requests promptly. We're happy with Tru29's continued service. One thing that could be improved is sending notice documents on time. [Read Full Review](https://clutch.co/go-to-review/tru29-solutions/240304) #### Experience in 4 industries TRU29 Solutions Inc. has demonstrated expertise across various industries, including Information Technology, Telecommunications, Financial Services, and Advertising & Marketing. Clients commend their responsive project management, professionalism, and effective communication, resulting in successful outcomes such as timely payroll management, seamless staff recruitment, and robust social media growth. Overall sentiment reflects strong satisfaction in both service delivery and partnership, making TRU29 a compelling choice for enterprises seeking reliable support in these sectors. [Read All Reviews](https://clutch.co/profile/tru29-solutions?verified=true#reviews) ##### Information technology Experience TRU29 Solutions Inc. has garnered positive feedback from clients in the information technology sector, highlighting their expertise in HR services and mobile device management. Clients value their responsiveness, timely delivery of services, and effective policy consulting. The company's geographic proximity and cost-effectiveness further enhance their appeal. Overall, TRU29 is positioned as a reliable partner capable of meeting critical HR needs, making them a strong candidate for businesses seeking IT solutions. - 1 review for information technology industry - 1 review is 5 stars - Unknown avg. project cost - Payroll & HR Consulting for Mobile Device Management Firm (5.0/5, Oct 12, 2023): TRU29 Solutions Inc. provides HR consulting and payroll services for a mobile device management firm. [Read Full Review](https://clutch.co/go-to-review/tru29-solutions/240304) ##### Telecommunications Experience TRU29 Solutions Inc. has garnered positive feedback within the Telecommunications industry, particularly for their adept management and skilled personnel. Clients appreciate their adaptability and effective communication, which contribute to successful project outcomes. The company's ability to manage outbound sales campaigns and operations has resulted in a 100% success rate. Overall, potential clients can expect a professional partnership characterized by strong leadership and a commitment to meeting specific project needs. - 1 review for telecommunications industry - 1 review is 5 stars - Unknown avg. project cost - Outbound Sales Campaign for Telecommunications Company (5.0/5, Apr 29, 2023): TRU29 Solutions Inc. provided call center services for a telecommunications company. TRU29 Solutions Inc. was responsible for managing phone agents that performed an outbound sales campaign. [Read Full Review](https://clutch.co/go-to-review/tru29-solutions/198254) ##### Financial services Experience TRU29 Solutions Inc. has received positive feedback from clients in the Financial services industry, highlighting their expertise in customer service and data analytics for payment gateways. Clients appreciate their professionalism, effective communication, and partnership approach, noting high satisfaction with service quality and responsiveness. The company's commitment to daily updates and collaborative project management further underscores their impact, making them a strong candidate for businesses seeking reliable financial service solutions. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Payment Gateway Company (5.0/5, Sep 30, 2021): A payment gateway company hired TRU29 Solutions Inc. for call center services. They’re primarily tasked with working seven hours and five days per week on customer service focused on sales and implementation. [Read Full Review](https://clutch.co/go-to-review/tru29-solutions/146848) ##### Advertising & marketing Experience Tru29 Solutions Inc. is recognized for its expertise in social media management within the advertising and marketing sector. Clients commend their trustworthiness, effective communication, and ability to grow client brands, as demonstrated by the rapid follower growth for models they manage. Their comprehensive service, including content creation and engagement, showcases their strengths in enhancing brand visibility. Overall, the feedback reflects a positive sentiment, indicating their suitability for businesses seeking reliable marketing support. - 1 review for advertising & marketing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Social Media Marketing for Marketing & Advertising Agency (5.0/5, Jan 15, 2021): Tru29 Solutions Inc. handles the social media marketing of the client of a marketing and advertising agency. They are responsible for onboarding models and setting up online profiles, content, and promotion. [Read Full Review](https://clutch.co/go-to-review/tru29-solutions/36409) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients commend TRU29 Solutions Inc. for offering excellent value for money, with one stating, "Pricing was not a huge issue for us as we were prepared to pay more; however, TRU29 gave us an excellent deal lower than expected." Another client highlighted their "good value for cost" and responsiveness, contributing to overall satisfaction. The sentiment across reviews reflects a positive perception of the company's pricing relative to the quality of services provided. [Read All Reviews](https://clutch.co/profile/tru29-solutions?verified=true#reviews) - $10,000 to $49,000 (2 reviews) #### Completed projects in 4 countries - Poland (1 projects) - South Africa (1 projects) - United States (1 projects) - England (1 projects) [View Reviews](https://clutch.co/profile/tru29-solutions?verified=true#reviews) --- ### [Boldr.](https://clutch.co/profile/boldr) #### 4.8 out of 5 star rating (10 reviews) - $1,000+ minimum project size - 1,000 - 9,999 employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 15% Call Center Services - 50% Customer Service Outsourcing - 5% Data Annotation Services - 15% Employer of Record (EOR) Services #### Company description Boldr. is a company specializing in contact center services, providing customer support, call handling, and telephonic support. Across reviews, clients praise Boldr.'s smooth integration, effective project management, and evolving capabilities, with approximately 90% of feedback highlighting customer satisfaction and adaptability. Clients appreciate Boldr.'s passionate team and proactive service, though they suggest remaining agile to industry changes. [Visit Website](https://boldrimpact.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=ph-call-centers) #### Hard working The reviews reflect a strong sentiment of Hard Work associated with Boldr.'s team. Clients highlighted their exceptional dedication, noting that Boldr. 'went above and beyond' during critical project phases and demonstrated a strong work ethic. One client emphasized that all team members are willing to 'do just a little extra to reach success,' showcasing their commitment. Overall, the feedback indicates that Boldr. is highly regarded for their hard work and adaptability, contributing significantly to client success. - Data Services Outsourcing for Machinery Mnfctrng Company (5.0/5, Aug 5, 2022): Some of the biggest strengths that Boldr. has are their culture and work ethic. When you look at Boldr., you realize that they really care about their employees. The individuals at their company contribute and feel like they’re respected. All their team members are willing to do just a little extra to reach success. [Read Full Review](https://clutch.co/go-to-review/boldr/152984) #### Experience in 4 industries Boldr. has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and E-commerce. Clients commend their effective project management, adaptability, and strong communication. In Consumer Products, they excelled in enhancing customer satisfaction and response times. In Retail, their impact on team scaling and culture control was highlighted. Manufacturing clients praised their proactive monitoring and data accuracy. Overall, sentiment across industries is highly positive, suggesting Boldr. is well-suited for companies seeking customized outsourcing solutions. [Read All Reviews](https://clutch.co/profile/boldr?verified=true#reviews) ##### Other industries Experience Boldr. has demonstrated significant expertise in the Other industries sector, particularly in customer support for e-commerce and SaaS businesses. Clients commend their ability to efficiently scale support teams, resulting in substantial cost savings, such as $6 million annually for a notable client. Their strengths include strong project management, low attrition rates, and genuine partnership. However, clients note that the time to hire can be longer than competitors. Overall, Boldr. is viewed as a reliable partner for businesses seeking effective outsourcing solutions. - 1 review for other industries industry - 1 review is 5 stars - Unknown avg. project cost - BPO, EOR & Customer Service Outsourcing for Online Platform (5.0/5, Feb 11, 2025): Boldr. provides BPO and employer-of-record services for an online registry platform. The team provides 128 team members who support nine different departments and handle over 12 functions. [Read Full Review](https://clutch.co/go-to-review/boldr/351372) ##### Consumer products & services Experience Boldr. has garnered positive feedback in the Consumer Products & Services industry, particularly for their expertise in outsourced customer support. Clients, such as Tractive GmbH, commend their effective project management and responsiveness, leading to improved customer satisfaction and operational efficiency. Their ability to provide tailored solutions and adapt to client needs distinguishes them from competitors. However, there is room for improvement in the hiring speed for multilingual support agents. Overall, Boldr. is a strong candidate for businesses seeking dedicated customer support solutions. - 1 review for consumer products & services industry - Unknown avg. project cost - Customer Service Outsourcing for GPS Pet Tracker Provider (4.5/5, Jan 15, 2024): Boldr. provided customer services outsourcing services for a GPS pet tracker provider. Boldr. provided multi-language support via email and chats for the client's customers around the world. [Read Full Review](https://clutch.co/go-to-review/boldr/261525) ##### Other Industry Experience Boldr has garnered positive feedback from clients in the Other Industry, particularly for their expertise in lead qualification and support services. Clients commend Boldr for their effective communication, strong project management, and ability to adapt to specific business needs. Their focus on employee well-being fosters a collaborative atmosphere that enhances productivity. Overall, Boldr is recognized for delivering high-quality results and aligning well with client objectives, making them a suitable partner for businesses looking to optimize operational efficiency. - 3 reviews for other industry industry - 3 reviews are 5 stars - Unknown avg. project cost - Venue Processing & Outbound Sales Support for Event Platform (5.0/5, May 17, 2022): Boldr processes new venues for an online event venue marketplace, screening submitted venues and activating them once they meet requirements. They also help the client's outbound team and execute internal jobs. [Read Full Review](https://clutch.co/go-to-review/boldr/19296) - Call Center Services for Insurance Company (5.0/5, Aug 23, 2022): Boldr. provides call center services for an insurance company. The team qualifies leads and their needs using an internal script the client provides, then passes leads over to a sales agent. [Read Full Review](https://clutch.co/go-to-review/boldr/155202) - Recruiting Services for Relationship Management Company (5.0/5, Dec 23, 2023): Boldr. hired talents with a technical background and customer support experience for a relationship management company. The team managed job postings and pre-qualified potential members. [Read Full Review](https://clutch.co/go-to-review/boldr/257796) ##### Retail Experience Boldr has received positive feedback from Retail industry clients, particularly in enhancing customer support and operational efficiency. Clients noted their expertise in staffing and training, leading to improved response times and high customer satisfaction ratings. The flexibility, cultural alignment, and community involvement of Boldr's team were highlighted as strengths. Overall, businesses in the Retail sector can consider Boldr a strong partner for elevating customer experience and operational success. - 2 reviews for retail industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service for E-Commerce and Consumer Products Co. (5.0/5, Jul 19, 2022): Boldr. provides a number of customer service representatives to interact with the client's end customers. After screening clients for interviews, Boldr. also familiarizes them with HR information.  [Read Full Review](https://clutch.co/go-to-review/boldr/150659) - PEO Support for Baby Registry Platform (4.5/5, Aug 12, 2022): Boldr. is providing professional employer organization (PEO) services for a baby registry platform. They're in charge of onboarding team members and providing customer support, among other tasks. [Read Full Review](https://clutch.co/go-to-review/boldr/153888) ##### Manufacturing Experience Boldr. has demonstrated significant expertise in the Manufacturing sector, particularly in AI automation and data monitoring. Clients praise their adaptability and proactive communication, which have led to improved accuracy in complex tasks. Their commitment to understanding client needs and fostering a collaborative environment enhances operational efficiency. Overall, feedback highlights Boldr.'s strong work ethic and culture, making them a reliable partner for manufacturing projects requiring precision and continuous improvement. - 1 review for manufacturing industry - 1 review is 5 stars - Unknown avg. project cost - Data Services Outsourcing for Machinery Mnfctrng Company (5.0/5, Aug 5, 2022): Boldr. provides data monitoring and intervention for their client's automated, robotics-based sorting process. They intervene and execute tasks with the robots remotely when necessary, enabling 24/7 support. [Read Full Review](https://clutch.co/go-to-review/boldr/152984) ##### Consumer Products Experience Boldr. has demonstrated significant expertise in the Consumer Products industry, particularly in enhancing customer experience for home goods companies. Clients praise their adaptability and proactive approach in training customer service teams to manage diverse customer interactions effectively. The overall sentiment is positive, highlighting Boldr.'s commitment to partnership and continuous improvement. Clients recommend clear communication for optimal outcomes, suggesting that businesses seeking a responsive and evolving BPO partner may find Boldr. a suitable fit. - 1 review for consumer products industry - Unknown avg. project cost - Email, Call and Chat BPO Support for Home Goods Company (4.5/5, May 27, 2022): Boldr. provides a home goods firm with BPO services; the client runs training. The partnership has evolved into multiple offshore teams that handle customer interactions via phone calls, live chats, and emails. [Read Full Review](https://clutch.co/go-to-review/boldr/20751) #### 4.7 out of 5.0 rating for cost What Clients Have Said Client feedback highlights Boldr.'s strong value for money, with many praising their cost-effectiveness. For instance, Babylist reported annual savings of $6 million due to their services, while Tractive noted that Boldr.'s pricing fit their budget and provided great value. Overall, sentiment is positive, emphasizing that Boldr. delivers high-quality support and effective solutions at competitive prices, making them a preferred partner for many clients. [Read All Reviews](https://clutch.co/profile/boldr?verified=true#reviews) - $50,000 to $199,999 (1 reviews) #### 55% of employees work in Pasig office Pasig, Philippines 5F Hanston Building, Ortigas Center 501 - 750 employees [See All Locations (5)](https://clutch.co/profile/boldr#location) --- ### [Emapta](https://clutch.co/profile/emapta) #### 4.7 out of 5 star rating (3 reviews) - 10,000+ employees - Mandaluyong, Philippines #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 15% Call Center Services - 5% Engineering - 25% Finance & Accounting Outsourcing (FAO) - 5% HR Consulting - 25% IT Staff Augmentation #### Company description Emapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners. [Visit Website](http://www.emapta.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### High-quality work Clients express a strong sentiment of high-quality work from Emapta, highlighting their effective human resource management and supportive work environment. One CEO noted that Emapta met expectations and improved team productivity, especially during the transition to remote work. They praised Emapta's attentive communication and reliable services, stating, 'Emapta is probably one of the best out there.' Overall, client feedback reflects satisfaction with the quality and efficiency of Emapta's services. - BPO Services for Health Company (4.0/5, Nov 11, 2020): Emapta has been able to deliver and meet our expectations. Their working environment has helped increase my team’s productivity and efficiency at work. When COVID-19 started, they also helped us in our transition to a remote working system. [Read Full Review](https://clutch.co/go-to-review/emapta/111587) #### Experience in 3 industries Emapta has demonstrated expertise across various industries, including healthcare, energy and natural resources, and other sectors. Clients commend Emapta for its effective talent acquisition, project management, and adaptability, particularly in resource management and marketing for start-ups. The overall sentiment is positive, highlighting Emapta's ability to enhance productivity and operational efficiency. Companies seeking support in staffing, project development, or administrative functions may find Emapta a suitable partner in these industries. [Read All Reviews](https://clutch.co/profile/emapta?verified=true#reviews) ##### Other Industry Experience Emapta has received positive feedback from clients in the Other Industry sector, particularly for their ability to provide skilled talent and efficient support services. A CEO from LifeDNA praised Emapta for enhancing team productivity through excellent workspace and HR management. The company is noted for its responsiveness and effective communication, underscoring its strengths in fostering a collaborative environment. Overall, Emapta is regarded as a reliable offshore partner, although some improvements in attendance tracking and banking partnerships were suggested. - 1 review for other industry industry - Unknown avg. project cost - BPO Services for Health Company (4.0/5, Nov 11, 2020): EMAPTA provides ongoing BPO services for a health company. The team provides human resources management, payroll, employee benefits, amenities, technical support, and a lot more. [Read Full Review](https://clutch.co/go-to-review/emapta/111587) ##### Healthcare Experience Emapta demonstrates a strong capability in the Healthcare industry, as highlighted by feedback from clients like Priority Care Medical. Their team is noted for effectively understanding client challenges and delivering comprehensive marketing and administrative support, leading to rapid patient acquisition and positive reviews shortly after clinic openings. Clients appreciate their inclusive project management style and timely communication. Overall, Emapta's expertise in the Healthcare sector positions them as a valuable partner for businesses seeking efficient and high-quality support. - 1 review for healthcare industry - 1 review is 5 stars - Unknown avg. project cost - Website Dev for Health Care Provider (5.0/5, Oct 25, 2020): EMAPTA provided website development services for a health care company. The team handled the design and development of the project. [Read Full Review](https://clutch.co/go-to-review/emapta/96999) ##### Energy & natural resources Experience Emapta demonstrates strong expertise in the Energy & natural resources sector, providing essential support in assembling engineering teams quickly and effectively. Clients, such as Solectric Australia, commend Emapta for sourcing top talent, significantly enhancing operational flexibility and competitiveness. The positive sentiment surrounding their collaboration emphasizes Emapta's transparency and reliability, making them a valuable partner for businesses seeking to strengthen their workforce and adapt to market demands. - 1 review for energy & natural resources industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Office Based Services for Electrical & Electronic Mfr. (5.0/5, Oct 9, 2020): EMAPTA provided virtual assistant services for an electrical/electronic manufacturer based in Australia. The team provides offshore support for the client, the most recent one is to create an engineering dept. [Read Full Review](https://clutch.co/go-to-review/emapta/83262) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Emapta's competitive pricing and exceptional value for money. For instance, the CEO of LifeDNA noted that Emapta delivered excellent service and talent while ensuring a stress-free experience, reflecting strong value. Similarly, the Medical Director of Priority Care Medical emphasized Emapta's cost-effectiveness in reducing development expenses without compromising quality. Overall, feedback indicates a positive sentiment regarding Emapta's pricing structure and the quality of services provided, making it a favorable choice for various projects. [Read All Reviews](https://clutch.co/profile/emapta?verified=true#reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 2 countries - Australia (2 projects) - United States (1 projects) This provider is available in 7 time zones: - Greenwich Mean Time (GMT) - Central European Time (CET) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Australia Central Time (ACT) - Australia Eastern Time (AET) This provider is fluent in 5 languages: - English - French - German - Japanese - Spanish [View Reviews](https://clutch.co/profile/emapta?verified=true#reviews) --- ### [Acquire Intelligence](https://clutch.co/profile/acquire-intelligence) #### 4.6 out of 5 star rating (4 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 12% AI Consulting - 10% AI Development - 35% Back Office Outsourcing - 12% Call Center Services - 18% Customer Service Outsourcing - 5% Business Consulting - 8% Sales Outsourcing #### Company description Acquire BPO is a comprehensive Contact Center Services provider, specializing in both inbound and outbound call handling, telemarketing, and customer support services. Across reviews, 100% of clients commend their efficiency and time-saving capabilities, with strengths in fast response times and cost savings. However, suggestions for improvement focus on expanding their staff to further enhance service quality. [Visit Website](https://acquire.ai) #### Autonomous The feedback regarding the Autonomous service provider highlights a strong sentiment of satisfaction among clients. They commend the provider for significantly improving operational efficiency, stating that they 'save us a lot of time' and allow for 'market expansion' by handling outbound services competently without requiring much supervision. Clients also noted reduced operational costs and the ability to focus on core business activities as major benefits. Overall, the sentiment is positive, with clients expressing confidence in the provider's capabilities. - Telemarketing for Consumer Products Company (5.0/5, Aug 12, 2017): They are saving operating costs from internal employees. They allow us to reduce our staff and also reduce the burden on internal employees. They are competent and don’t require a lot of supervision. [Read Full Review](https://clutch.co/go-to-review/acquire-intelligence/137257) #### 4 reviews mention Call Center Services Customer-based Phone Support for Business Service 5.0/5 — - 2 of 4 Call Center Services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/acquire-intelligence/136631) #### 4.2 out of 5.0 rating for cost What Clients Have Said Clients consistently express satisfaction with the company's pricing structure, noting significant savings and overall value for money. One client highlighted a package deal charging approximately one cent per minute, resulting in monthly savings of about $1,000. Another client reported saving around $150,000 monthly, attributing reduced operational costs to the service provider. Overall, the sentiment reflects a strong belief in the cost-effectiveness and efficiency of the company's offerings, despite occasional suggestions for more competitive pricing. [Read All Reviews](https://clutch.co/profile/acquire-intelligence?verified=true#reviews) - $50,000 to $199,999 (2 reviews) - Less than $10,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 4 cities - New York City, New York (1 projects) - Scarsdale, New York (1 projects) - Staten Island, New York (1 projects) - Boston, Massachusetts (1 projects) [View Reviews](https://clutch.co/profile/acquire-intelligence?verified=true#reviews) --- ### [vlbpo cx](https://clutch.co/profile/vlbpo-cx) - $5,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Caloocan, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 35% Call Center Services - 45% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description vlbpo cx is a customer service outsourcing company specializing in building and managing scalable customer service departments. The reviews indicate a high level of satisfaction, highlighting their proactive project management, quality assurance processes, and ability to align with client values. Notably, 100% of reviewers mentioned their flexibility and commitment to quality, while no areas for improvement were identified. [Visit Website](https://vlbpo.com/) #### Transparent The overall sentiment regarding transparency in communication with vlbpo cx is highly positive. Clients noted that project management was stellar, with all deliverables made on schedule and proactive solutions provided for any challenges. One client emphasized that vlbpo cx's team anticipated needs before they were voiced, indicating a deep understanding of their business goals. This level of engagement fostered a strong partnership, with clients appreciating the immersive approach to their brand and values. #### Experience in 1 industry vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments. [Read All Reviews](https://clutch.co/profile/vlbpo-cx?verified=true#reviews) ##### Telecommunications Experience vlbpo cx has garnered positive feedback in the Telecommunications industry for their expertise in building scalable customer service operations. Clients praise their commitment to quality, effective project management, and ability to enhance customer satisfaction through tailored training and timely responses. Their proactive approach and cultural integration have significantly improved response times and customer loyalty, making them a reliable partner for organizations seeking growth and efficiency in telecommunications. - 1 review for telecommunications industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for Wireless Telecom Firm (5.0/5, Apr 27, 2025): vlbpo cx has built and managed a customer service department for a wireless communications and train control solutions company. They've set up a team, created training programs, and implemented QA processes. [Read Full Review](https://clutch.co/go-to-review/vlbpo-cx/370119) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently note that vlbpo cx offers excellent value for money, with pricing that fits within budgetary constraints while delivering high-quality service. One client emphasized that their selection was influenced by the 'great culture fit' and 'good value for cost.' The positive sentiment is reflected in improved customer satisfaction scores and efficient scaling of support, demonstrating that vlbpo cx effectively aligns cost with exceptional service delivery. [Read All Reviews](https://clutch.co/profile/vlbpo-cx?verified=true#reviews) - $50,000 to $199,999 (1 reviews) #### 33% of employees work in Caloocan office Caloocan, Philippines 4th Floor Araneta Square Mall 76 - 100 employees [See All Locations (3)](https://clutch.co/profile/vlbpo-cx#location) --- ### [Sourcefit](https://clutch.co/profile/sourcefit) #### 4.8 out of 5 star rating (12 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Quezon City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Accounting - 10% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% HR Outsourcing - 10% IT Managed Services - 10% Sales Outsourcing - 10% IT Staff Augmentation - 10% Staffing #### Company description Sourcefit is a company specializing in Contact Center Services, offering customer support and call handling solutions. Reviews indicate an 80% satisfaction rate, highlighting their strong management and reliable service delivery. While praised for their cost-effectiveness and culture fit, some reviews suggest areas for improvement in communication and engagement with hired staff. [Visit Website](https://www.sourcefit.com/) #### Transparent Clients have noted Sourcefit's strong commitment to transparency and open communication, with regular meetings to ensure alignment. One client highlighted their accommodating nature and the ability for employees to share feedback directly. However, there were instances of delays in the recruiting process, indicating a need for improvement in efficiency. Overall, the sentiment reflects a positive experience, with transparency being a significant strength, despite occasional challenges in timeliness. - Recruitment Services for Bookkeeping Company (4.0/5, Dec 10, 2025): We communicate with Sourcefit through virtual meetings, emails, and messaging apps. The team is very open, transparent, and accommodating. However, recruiting through Sourcefit can be a bit on the slower side, depending on who your recruiter is. [Read Full Review](https://clutch.co/go-to-review/sourcefit/424787) #### Experience in 5 industries Sourcefit has demonstrated expertise primarily in the Construction, Financial Services, Medical, Information Technology, and Other industries. Clients have commended Sourcefit for its rapid staffing solutions, effective project management, and strong communication. Specific feedback highlights successful office setups in Construction, operational support in Financial Services, and reliable performance in Medical services. Overall, the sentiment across these industries is positive, indicating that Sourcefit is well-suited for clients seeking responsive and quality-driven solutions. [Read All Reviews](https://clutch.co/profile/sourcefit?verified=true#reviews) ##### Medical Experience Sourcefit has demonstrated strong expertise in the Medical industry, particularly in revenue cycle management and pharmacy services. Clients appreciate their industry knowledge, responsiveness, and commitment to collaboration. One Senior Director noted their team's capability in managing document processes and accounts receivable efficiently, greatly reducing aging accounts and enhancing cash flow. Overall, Sourcefit is viewed as a reliable partner, making them a fitting choice for companies seeking effective support in medical-related projects. - 1 review for medical industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Pharmacy Services Company (5.0/5, Mar 6, 2025): Sourcefit provides back office outsourcing for a pharmacy services company. The team's tasks include filing medical records, verifying benefits, managing patient charts, and handling accounts receivable. [Read Full Review](https://clutch.co/go-to-review/sourcefit/357630) ##### Logistics & Supply Chain Experience Sourcefit has demonstrated expertise in providing reliable customer service and call center solutions within the Logistics & Supply Chain industry. Clients appreciate the company's cost-effectiveness and value for money, although some feedback indicates a need for improved project management involvement. Overall, Sourcefit is viewed as a competent partner for businesses seeking outsourced logistics solutions, particularly in enhancing their operational efficiency. - 1 review for logistics & supply chain industry - 1 review is 5 stars - Unknown avg. project cost - Outsourced Call Center Services for Trade Solution Company (5.0/5, Jul 3, 2024): Sourcefit provides outsourced call center services for a trade solutions company. The team grants the client access to call center resources, workspace, and necessary accessories to set up the call center.  [Read Full Review](https://clutch.co/go-to-review/sourcefit/298252) ##### Software Experience Sourcefit demonstrates strong expertise in software development support, particularly in BPO and call center management. Clients appreciate their proactive project management, effective communication, and alignment with company values, which create a solid foundation for operational efficiency. The overall sentiment is highly positive, highlighting Sourcefit's ability to provide customized solutions and deliver results that enhance platform operations and team management. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment & Customer Service Support for Software Development Provider (5.0/5, Mar 6, 2024): Sourcefit provides ongoing recruitment and customer service support for a software development provider. They're also responsible for back office and on-site support. [Read Full Review](https://clutch.co/go-to-review/sourcefit/273653) ##### Information technology Experience Sourcefit receives positive feedback in the Information Technology sector for its responsive support and effective staffing solutions. Clients commend the company for its expertise in HR functions, QA testing, and providing modern office environments. Their ability to source quality candidates and adapt to client needs enhances their value proposition. Overall, Sourcefit is recognized as a reliable partner for companies seeking to improve operational efficiency and technical capabilities. - 2 reviews for information technology industry - 2 reviews are 5 stars - $200,000 – $999,999 avg. project cost - QA Services for Biometrics Solutions Firm (5.0/5, Jan 10, 2024): Sourcefit conducts manual testing and QA for a biometrics solutions firm. The team assists in AI data tagging and testing fraud detection services. [Read Full Review](https://clutch.co/go-to-review/sourcefit/260569) - HR Support & Staff Augmentation for Digital Agency (5.0/5, Feb 8, 2024): Sourcefit provides office space and technical equipment for a digital agency's employees. They also augment the client's HR capabilities, helping source technical staff and performing HR-related functions. [Read Full Review](https://clutch.co/go-to-review/sourcefit/267379) ##### Construction Experience Sourcefit has received positive feedback from clients in the Construction industry, emphasizing their expertise in project management and responsiveness. Clients appreciated their ability to deliver projects on time and within budget, showcasing a strong commitment to quality and effective communication. Strengths include their adaptability and the successful establishment of operational support, which has aided clients in streamlining processes and enhancing employee retention. Overall, Sourcefit is recognized as a reliable partner for construction-related projects. - 3 reviews for construction industry - 2 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Back-Office Outsourcing for Commercial Flooring Company (5.0/5, Nov 12, 2025): A commercial flooring company has hired Sourcefit to provide back-office outsourcing services. The team handles the client's estimating department to streamline processes and grow the national estimating group. [Read Full Review](https://clutch.co/go-to-review/sourcefit/419372) - IT Support Services for Construction Company (4.0/5, Nov 21, 2025): Sourcefit provides IT support for a construction company. The team is responsible for conducting product analysis, creating architecture, and performing security analysis. [Read Full Review](https://clutch.co/go-to-review/sourcefit/421216) - IT Support, EOR & Accounting for Construction Company (5.0/5, Nov 22, 2025): Sourcefit provides employer of record (EOR), IT support, and accounting services for a construction company. The team also provides staff for the client and is responsible for managing the entire process. [Read Full Review](https://clutch.co/go-to-review/sourcefit/421434) ##### Financial services Experience The reviews indicate that Sourcefit demonstrates strong expertise in the Financial services sector, particularly in staffing and operational support. Clients note their successful assistance with onboarding and team growth, leading to high retention rates. Positive sentiments highlight their accommodating communication and value for cost. However, some feedback suggests potential improvements in proactivity and recruitment speed. Overall, Sourcefit appears to be a solid choice for businesses seeking reliable support in the Financial services industry. - 2 reviews for financial services industry - Unknown avg. project cost - BPO Services for FinTech Company (4.0/5, Aug 8, 2025): Sourcefit provided BPO services for a fintech company. The team supported the client's customer service operations and backend work, including periodic reviews and transaction monitoring. [Read Full Review](https://clutch.co/go-to-review/sourcefit/396530) - Recruitment Services for Bookkeeping Company (4.0/5, Dec 10, 2025): Sourcefit provides recruitment services for a bookkeeping firm. They review resumes, conduct interviews, extend offers to candidates, perform a two-day onboarding process, and lead periodic training sessions. [Read Full Review](https://clutch.co/go-to-review/sourcefit/424787) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Sourcefit's competitive pricing and high value for money. Feedback indicates that their services fit within budget constraints while delivering exceptional quality and responsiveness. For instance, one client noted, 'Good value for cost' and another emphasized their 'great culture fit' alongside pricing considerations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of Sourcefit's offerings, making them a favorable choice for various operational needs. [Read All Reviews](https://clutch.co/profile/sourcefit?verified=true#reviews) - $200,000 to $999,999 (2 reviews) #### Very responsive Sourcefit is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Staff Outsourcing Solutions](https://clutch.co/profile/staff-outsourcing-solutions) #### 4.4 out of 5 star rating (8 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Cebu City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Demand Generation Marketing - 10% Ecommerce Marketing - 10% Finance & Accounting Outsourcing (FAO) - 10% HR Outsourcing - 10% Business Consulting - 10% Sales Outsourcing - 10% IT Staff Augmentation #### Company description Staff Outsourcing Solutions is a versatile provider specializing in Contact Center Services, Customer Support Services, and both Inbound and Outbound Call Center operations. Their reviews indicate a strong focus on professionalism, adaptability, and effective communication, with 100% of clients reporting satisfaction and impressive service delivery. Clients commend their robust project management and timely responses, highlighting their ability to enhance customer satisfaction and operational efficiency. [Visit Website](https://www.StaffOutsourcing.com) #### Professional Clients consistently highlight the professionalism displayed by Staff Outsourcing Solutions, noting the 'excellent leadership' and 'compassion' exhibited by their agents. One customer emphasized their impressive ability to provide 'excellent service and support for customers,' reflecting a strong commitment to professionalism. Overall, the sentiment surrounding professionalism is overwhelmingly positive, with clients appreciating the effective communication and resolution of issues. - Call Center Services for Toy Company (5.0/5, Aug 23, 2023): I am most impressed by both the professionalism and compassion the agents have for the customers. Excellent leadership from Team lead all the way up the chain! Any outstanding issues have been resolved through communication. [Read Full Review](https://clutch.co/go-to-review/staff-outsourcing-solutions/227625) #### Experience in 5 industries Staff Outsourcing Solutions has demonstrated expertise across various sectors, including eCommerce, Consumer Products, Retail, Transportation, and Information Technology. Feedback highlights their strengths in customer service, responsiveness, and effective project management. Clients in eCommerce and Consumer Products notably praised their ability to enhance customer satisfaction and service efficiency. Overall, sentiment is highly positive, suggesting they are especially well-suited for companies seeking reliable support in customer service and operations across these industries. [Read All Reviews](https://clutch.co/profile/staff-outsourcing-solutions?verified=true#reviews) ##### eCommerce Experience Staff Outsourcing Solutions has received positive feedback from eCommerce clients, highlighting their expertise in hiring customer service personnel and enhancing overall customer experience. Clients report successful project outcomes, including improved operational efficiency and exceptional employee performance. The company is praised for its effective communication and culture fit, making it a strong candidate for businesses seeking outsourcing solutions in the eCommerce sector. - 2 reviews for ecommerce industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Call Center Services for Footwear Company (4.5/5, Sep 5, 2023): Staff Outsourcing Solutions has provided call center services for a footwear retailer. They have managed the client's customer experience and back office. [Read Full Review](https://clutch.co/go-to-review/staff-outsourcing-solutions/230541) - Recruiting & Staffing for Heated Apparel Retailer (5.0/5, Apr 4, 2025): Staff Outsourcing Solutions provides recruiting and staffing services for a heated apparel retailer. The team has hired a customer service manager, customer service representatives, and virtual assistants. [Read Full Review](https://clutch.co/go-to-review/staff-outsourcing-solutions/364895) ##### Consumer Products Experience Staff Outsourcing Solutions has received positive feedback from clients in the Consumer Products industry, highlighting their expertise in customer service and adaptability. Clients praised their professionalism, effective communication, and the ability to provide comprehensive support, leading to improved response times and customer satisfaction. The collaboration has allowed in-house teams to focus on higher responsibilities, ultimately enhancing overall profitability. Their strong performance positions them as a reliable partner for businesses seeking to enhance customer experience in the Consumer Products sector. - 2 reviews for consumer products industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for E-Commerce Facilitator (5.0/5, Nov 15, 2019): Staff Outsourcing Solutions provided remote customer service functions for an e-commerce company. Facing a need for more available employees, they were hired to answer support tickets and questions.  [Read Full Review](https://clutch.co/go-to-review/staff-outsourcing-solutions/87063) - Call Center Services for Toy Company (5.0/5, Aug 23, 2023): A toy company has hired Staff Outsourcing Solutions for call center services. The team has been responsible for answering phone calls, emails, and texts from the client's customers.  [Read Full Review](https://clutch.co/go-to-review/staff-outsourcing-solutions/227625) ##### Retail Experience Staff Outsourcing Solutions has received positive feedback from retail industry clients, highlighting their expertise in customer service support. One client noted significant improvements in email, chat, and call response rates, directly contributing to operational efficiency as their business expanded. The company's commitment to quick candidate placement and tailored management was particularly praised, indicating strong adaptability to client needs. Overall, Staff Outsourcing Solutions demonstrates a high level of service quality, making them a suitable partner for retail businesses seeking reliable outsourcing solutions. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Support for Plant Retail Company (5.0/5, Aug 18, 2023): Staff Outsourcing Solutions provides ongoing customer service support for a plant retail company. The team handles incoming customer emails, inbound calls, and live chat support. [Read Full Review](https://clutch.co/go-to-review/staff-outsourcing-solutions/226404) ##### Transportation Experience Staff Outsourcing Solutions has demonstrated strong expertise in the Transportation industry, particularly in sales and marketing support. Clients, such as The Flights Guru, highlight the company's impressive adaptability, responsiveness, and the effectiveness of their newly implemented sales teams. The ongoing communication and detailed reporting further enhance their collaborative approach. Overall, the positive sentiment reflects a solid fit for businesses seeking to boost performance and customer service within the Transportation sector. - 1 review for transportation industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sales Services for Travel Company (5.0/5, Dec 10, 2019): Staff Outsourcing Solutions provided an inbound sales team for a travel company. The team was responsible for recruitment, hiring and set up of the sales team, and ongoing staff training. [Read Full Review](https://clutch.co/go-to-review/staff-outsourcing-solutions/100999) ##### Information technology Experience Staff Outsourcing Solutions demonstrates strong expertise in the Information Technology industry, particularly in enhancing customer satisfaction and operational efficiency. Clients report significant improvements, such as a 25% rise in customer satisfaction and substantial time and cost savings. The company's ability to handle high volumes of work efficiently is highlighted as a key strength. Overall, the feedback reflects a positive sentiment, indicating that Staff Outsourcing Solutions is a reliable and effective partner for businesses seeking IT outsourcing services. - 1 review for information technology industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Answering Services & Customer Support for IT Firm (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/staff-outsourcing-solutions/25030) #### 4.9 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Staff Outsourcing Solutions' competitive pricing and strong value for money. One client noted that their pricing fit their budget while delivering excellent service, stating it provided a 'good value for cost.' Another client emphasized that their investment led to improved customer satisfaction and operational efficiency, ultimately resulting in increased profits compared to their service costs. Overall, feedback indicates high satisfaction with the company's pricing relative to the quality of service provided. [Read All Reviews](https://clutch.co/profile/staff-outsourcing-solutions?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - $50,000 to $199,999 (1 reviews) - $200,000 to $999,999 (1 reviews) - $10,000,000 + (1 reviews) #### Completed projects in 2 countries - United States (6 projects) - England (1 projects) [View Reviews](https://clutch.co/profile/staff-outsourcing-solutions?verified=true#reviews) --- ### [CoDev](https://clutch.co/profile/codev) #### 4.7 out of 5 star rating (16 reviews) - $5,000+ minimum project size - $25 - $49 average hourly rate - 250 - 999 employees - Cebu City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Custom Software Development - 10% BI & Big Data Consulting & SI - 10% DevOps Managed Services - 10% HR Outsourcing - 10% Mobile App Development - 10% Recruitment Process Outsourcing - 20% Sales Outsourcing - 10% IT Staff Augmentation - 10% Web Development #### Company description CoDev is a versatile outsourcing company that offers a range of services, including lead generation, graphic design, quality assurance, application development, and front-end development. Reviews praise their effective communication, cost-efficiency, and skilled talent pool, with 100% positive feedback highlighting their strong processes and employee enthusiasm. Clients appreciate their timely project delivery and cultural alignment, contributing to successful and productive collaborations. [Visit Website](https://codev.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Transparent Clients have expressed a strong sentiment of transparency regarding CoDev's processes and communication. One client noted, "We felt very comfortable with their transparency of process and information related to our agreement," highlighting their proactive communication and frequent check-ins. Additionally, the account manager's consistent engagement was praised as "impressive," reinforcing the overall positive feedback about the company's open and transparent approach to project management. - PEO/Employee Leasing for Education Company (5.0/5, Jul 24, 2024): We have met as planned with CoDev regularly and felt very comfortable with their transparency of process and information related to our agreement. They immediately respond to questions and concerns and check in frequently to maintain a high level of satisfaction. The project has gone extremely well and we are very happy working with CoDev. [Read Full Review](https://clutch.co/go-to-review/codev/302891) #### Experience in 8 industries CoDev has demonstrated expertise across various industries, notably in Advertising & Marketing, Information Technology, Software, Gaming, Financial Services, Medical, and Education. Clients commend their strong processes, effectiveness in lead generation, design consistency, and quality assurance. The sentiment is overwhelmingly positive, highlighting their professionalism, communication, and cultural alignment. CoDev's strengths lie in rapid project delivery, talent quality, and impactful support, making them a valuable partner for businesses in these sectors. [Read All Reviews](https://clutch.co/profile/codev?verified=true#reviews) ##### Advertising & marketing Experience CoDev has received positive feedback from clients in the Advertising & Marketing sector, particularly for their efficient lead generation and website development services. Clients praise their strong processes, responsive communication, and dedicated team members, highlighting the significant improvement in booking qualified leads and client satisfaction with delivered projects. Overall, CoDev is regarded as a reliable partner with a good cultural fit, making them a suitable choice for businesses seeking expertise in the advertising industry. - 3 reviews for advertising & marketing industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Web, Front- & Backend Development for AdTech Company (4.5/5, Aug 21, 2024): CoDev works on frontend and backend development in React and Node.js for an advertising technology company. The team is also tasked with creating an MVP for management and end customers to review. [Read Full Review](https://clutch.co/go-to-review/codev/308842) - Web Dev & Design Staff Augmentation for Marketing Agency (5.0/5, Aug 28, 2024): CoDev provides staff augmentation services for a marketing agency. The team offers front- and backend web development for the client's end customers and partner customers. [Read Full Review](https://clutch.co/go-to-review/codev/310431) - Lead Gen & Sales Outsourcing for Paid Advertising Agency (5.0/5, Jun 6, 2025): CoDev provides lead generation services for a paid advertising agency. The team is tasked with booking calls with in-market qualified leads for the client. [Read Full Review](https://clutch.co/go-to-review/codev/380154) ##### Information technology Experience CoDev has received positive feedback for their expertise in graphic design and resource management within the Information Technology sector. Clients appreciate their ability to standardize designs, enhancing user experience across applications and marketing materials. The company's U.S.-based management facilitates effective communication and alignment with offshore resources. Overall, CoDev is seen as a valuable partner, delivering good value for cost and efficiently addressing project needs, though navigating cultural differences remains a challenge. - 1 review for information technology industry - Unknown avg. project cost - Employee Leasing, UI/UX & Graphic Design for Software Co (4.5/5, Aug 29, 2024): CoDev provided employee leasing services for a software company. The team supported the client's UI/UX and graphic design and designed marketing materials for printing, website development, and Figma designs. [Read Full Review](https://clutch.co/go-to-review/codev/310669) ##### Gaming Experience CoDev demonstrates strong expertise in the gaming industry, particularly in quality assurance, as evidenced by their comprehensive testing services for Beamable. Clients appreciate their talent pool, cost efficiency, and robust testing processes, which enhance product stability and reduce post-release defects. The team's ability to collaborate effectively with developers and their systematic approach to identifying and resolving issues further solidifies their reputation. Overall, CoDev is a reliable partner for businesses seeking to improve their gaming products through meticulous QA practices. - 1 review for gaming industry - Unknown avg. project cost - Application Testing for Game Server Platform (4.5/5, Aug 29, 2024): CoDev provides QA testing services for a game server platform. The team is responsible for testing and verification, test case design and execution, bug reporting and tracking, and UAT. [Read Full Review](https://clutch.co/go-to-review/codev/310610) ##### Software Experience CoDev has received positive feedback in the Software industry, highlighting their expertise in application development, project management, and team augmentation. Clients praise their timely delivery, excellent communication, and cultural alignment, noting their strong work ethic and dedication to client success. The overall sentiment indicates that CoDev is well-regarded for providing talented developers, good value for cost, and a commitment to client satisfaction, making them a suitable choice for software development needs. - 5 reviews for software industry - 3 reviews are 5 stars - Unknown avg. project cost - Mobile & Web App Dev & UX/UI Design for Software Company (4.0/5, Aug 21, 2024): CoDev has developed a Flutter mobile app and a web app for a software company. The team has used React, designed the UX/UI, and integrated AWS. [Read Full Review](https://clutch.co/go-to-review/codev/308844) - PEO & Staff Augmentation Services for Software Company (5.0/5, Aug 21, 2024): CoDev provides ongoing staff augmentation services for a software company. The team is responsible for providing development, responding to support tickets, and delivering code. [Read Full Review](https://clutch.co/go-to-review/codev/308847) - Recruitment Services for Software Company (5.0/5, Aug 26, 2024): CoDev has hired member advisors for a software company. The team conducts professional development training and facilitates growth opportunities. [Read Full Review](https://clutch.co/go-to-review/codev/309801) - Development Staff Augmentation for Software Co (5.0/5, Aug 28, 2024): CoDev has augmented the development team for a software company. The team has aligned with the client's internal team. [Read Full Review](https://clutch.co/go-to-review/codev/310432) - Mobile App Development for Software Company (4.5/5, Aug 29, 2024): CoDev works with a software company to build a mobile app for healthcare patient registries. Their work involves data preparation and app enhancement and maintenance. [Read Full Review](https://clutch.co/go-to-review/codev/310485) ##### Financial services Experience CoDev demonstrates substantial expertise in the financial services sector, particularly in facilitating private equity and payment processing solutions. Clients commend their responsive communication and ability to deliver quality results on time. Their strengths lie in handling routine operations, generating standardized reports, and assisting with investor onboarding. Overall, the feedback reflects a positive sentiment, indicating that CoDev is a reliable partner for financial service companies seeking to enhance their operational efficiency and adapt to evolving needs. - 2 reviews for financial services industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Financial Services Company (4.0/5, Aug 23, 2024): CoDev provides back-office outsourcing services for a financial services company. The team generates standardized reports and communicates with end clients and investors via scripted responses. [Read Full Review](https://clutch.co/go-to-review/codev/309487) - API & Custom Software Dev for Financial Services Co (5.0/5, Aug 28, 2024): CoDev has developed a website for internal use and a portal for a financial services company. The team goal has been to create a CMS to manage all the client's merchants and a plug-in to receive payments. [Read Full Review](https://clutch.co/go-to-review/codev/310436) ##### Business services Experience CoDev has garnered positive feedback in the Business services industry, particularly for their expertise in front-end development. Clients appreciate their flexibility and ability to deliver projects on time and within budget, with minimal rework. While project management was not provided, the responsiveness to client needs and effective communication were highlighted as strengths. Overall, CoDev's commitment to meeting client objectives positions them as a valuable partner for businesses seeking reliable development services. - 1 review for business services industry - $50,000 – $199,999 avg. project cost - Web Development for Digital Agency (4.0/5, Aug 21, 2024): CoDev has been hired by a digital agency to assist the client with multiple web development projects. The team is responsible for front- and backend development.  [Read Full Review](https://clutch.co/go-to-review/codev/308865) ##### Medical Experience CoDev has demonstrated notable expertise in the Medical industry, particularly in providing staffing solutions that enhance operational efficiency. A client from Nursa highlighted their effective communication and tailored hiring process, which ensured cultural alignment with the organization. Positive outcomes included improved customer service response times and cost-effective staffing. Overall, feedback indicates that CoDev is well-equipped to meet the unique demands of the Medical sector, making them a strong candidate for prospective clients in this field. - 1 review for medical industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Staffing for Medical App Co (5.0/5, Aug 21, 2024): CoDev's team currently provides staffing services to fill the customer service needs of a medical app company. The team's goal is to provide 24/7 coverage for the client's app users. [Read Full Review](https://clutch.co/go-to-review/codev/308838) ##### Education Experience CoDev has demonstrated strong expertise in the Education industry by providing effective data management solutions for literacy resource companies. Clients praise their responsiveness and transparency, with notable appreciation for the dedicated account management. The positive impact on data cleanliness and project outcomes highlights their ability to meet specific educational needs. Overall sentiment reflects high satisfaction, making CoDev a compelling choice for businesses seeking reliable support in the Education sector. - 1 review for education industry - 1 review is 5 stars - Unknown avg. project cost - PEO/Employee Leasing for Education Company (5.0/5, Jul 24, 2024): CoDev was hired by an education company to help with business-related data clean-up and maintenance. The team monitors seven CRM reports daily, removes duplicate content, and manages the general database. [Read Full Review](https://clutch.co/go-to-review/codev/302891) #### Completed projects in 3 countries - Canada (1 projects) - United States (13 projects) - England (1 projects) This provider is available in 1 time zone: - Mountain Standard Time (MST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/codev?verified=true#reviews) #### 59% of employees work in Cebu City office Cebu City, Philippines Cebu IT Park, Jose Maria del Mar St, Brgy Apas, 251 - 300 employees +63 32 318 5780 [See All Locations (4)](https://clutch.co/profile/codev#location) --- ### [SupportZebra](https://clutch.co/profile/supportzebra) #### 4.8 out of 5 star rating (4 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Cagayan De Oro City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 10% Call Center Services - 70% Customer Service Outsourcing #### Company description SupportZebra is a company specializing in Customer Support Services, providing comprehensive Contact Center Services, including phone, chat, and email support for various businesses. Reviewers consistently praise their effective project management, with 100% reporting improvements in customer satisfaction and response times. SupportZebra is noted for its strong communication and supportive culture, with no mentioned areas for improvement. [Visit Website](https://supportzebra.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Great team Clients consistently express high satisfaction with SupportZebra, highlighting their exceptional service and responsiveness. A manager from Center noted that SupportZebra has significantly reduced response times and seamlessly integrated with their team, fostering a collaborative environment. The positive culture and commitment to employee well-being were also praised, with one client stating, 'SupportZebra has a great support team,' emphasizing their alignment with client goals. Overall, the sentiment reflects a strong endorsement of SupportZebra as a reliable partner. - Customer Service Outsourcing for Expense Management Company (5.0/5, May 15, 2024): They also consistently receive high customer satisfaction scores; they’re a great team. Moreover, I’ve learned about them and become friends with many people from the company. They’ve seamlessly adopted our support organization. We look at the team as our coworkers and full members of Center’s support. [Read Full Review](https://clutch.co/go-to-review/supportzebra/288942) #### 2 reviews mention Call Center Services Customer Service Outsourcing for Expense Management Company 5.0/5 — SupportZebra provides ongoing customer service outsourcing services for an expense management and corporate card company. The team handles phone, chat, and email support for the card side of the business. - 2 of 2 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/supportzebra/288942) #### Experience in 2 industries SupportZebra has demonstrated expertise across various industries, including SaaS, expense management, and hospitality. Clients praise their responsiveness, effective communication, and ability to enhance customer satisfaction. In SaaS, they excel in content moderation, while in expense management, they streamline customer support processes. In hospitality, they improve guest services and resolution times. Overall, they are well-regarded for their commitment to employee well-being and client success, making them a strong candidate for companies in similar sectors. [Read All Reviews](https://clutch.co/profile/supportzebra?verified=true#reviews) ##### Software Experience SupportZebra demonstrates strong expertise in the Software industry, particularly in content moderation and customer support. Clients commend their responsiveness, ability to meet tight deadlines, and commitment to employee well-being. The positive culture at SupportZebra fosters high morale among moderators and agents, enhancing overall service quality. Feedback highlights their adaptability and effective communication, making them an ideal partner for companies seeking reliable support solutions. - 2 reviews for software industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Service Outsourcing for Expense Management Company (5.0/5, May 15, 2024): SupportZebra provides ongoing customer service outsourcing services for an expense management and corporate card company. The team handles phone, chat, and email support for the card side of the business. [Read Full Review](https://clutch.co/go-to-review/supportzebra/288942) - Content Moderation Services for SaaS Company (4.0/5, May 29, 2024): SupportZebra provides content moderation services for a SaaS firm. The team helps the client review reports of community standard violations. They also proactively find and remove such content for the client. [Read Full Review](https://clutch.co/go-to-review/supportzebra/291593) ##### Hospitality & leisure Experience SupportZebra has demonstrated notable expertise in the Hospitality & leisure industry by providing exceptional guest services support, significantly enhancing guest satisfaction and reducing issue resolution times for their clients. Their strong communication skills and cultural alignment with partners have fostered a supportive working relationship. Clients appreciate their timely project management and the overall value they deliver, making SupportZebra an excellent choice for businesses seeking reliable support in the Hospitality sector. - 1 review for hospitality & leisure industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support Services for Hospitality & Leisure Co (5.0/5, May 4, 2026): SupportZebra provides customer support for a hospitality and leisure company. The team handles all day-to-day guest service issues and inquiries through resolution. [Read Full Review](https://clutch.co/go-to-review/supportzebra/454509) #### Very responsive SupportZebra is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Penbrothers](https://clutch.co/profile/penbrothers-0) #### 5 out of 5 star rating (1 reviews) - 1,000 - 9,999 employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Customer Service Outsourcing - 10% Employer of Record (EOR) Services - 10% Finance & Accounting Outsourcing (FAO) - 10% HR Outsourcing - 15% PEO/Employee Leasing - 10% Recruiting - 10% Sales Outsourcing - 15% Staffing #### Company description Penbrothers is a staffing services provider specializing in talent acquisition and HR management. The company received highly positive feedback, with 100% of reviews highlighting their strong communication, value alignment, and significant contributions to building high-performance teams. Penbrothers successfully improved ROI by facilitating the hiring of over 15 individuals, demonstrating their effectiveness as a key talent partner. [Visit Website](https://penbrothers.com/) #### Well-organized projects Clients have consistently praised Penbrothers for their well-organized project management and strong communication. One client noted that Penbrothers provided a 'strong project plan' and maintained 'consistent communication,' resulting in a rapid hiring process and significant ROI improvements. Their ability to act as a reliable talent partner was highlighted as a key factor in building high-performance teams, demonstrating their effectiveness in project execution and alignment with client values. #### Experience in 1 industry Penbrothers has demonstrated expertise in the hospitality and leisure industry, notably through their collaboration with Servantex, a staffing provider. The feedback highlights their strengths in talent acquisition, HR management, and project execution, resulting in significant ROI and rapid team expansion. Overall sentiment in this sector is highly positive, with clients appreciating Penbrothers' strong communication, alignment of values, and ability to meet hiring demands efficiently. [Read All Reviews](https://clutch.co/profile/penbrothers-0?verified=true#reviews) ##### Hospitality & leisure Experience Penbrothers has received positive feedback from clients in the Hospitality & leisure industry, notably for their effective talent acquisition and HR management services. Their ability to rapidly source high-quality candidates has led to significant ROI improvements and accelerated team growth. Clients appreciate their strong communication and alignment with company values, making them a reliable partner. Overall, Penbrothers is well-suited for businesses in this sector seeking to enhance their staffing and operational capabilities. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - HR & Recruiting Services for Hospitality Staffing Company (5.0/5, May 30, 2023): Penbrothers provides HR and recruitment services for a hospitality staffing company in The Phillippines. Penbrothers has hired more than 15 resources and assists with HR management and the recruitment process. [Read Full Review](https://clutch.co/go-to-review/penbrothers-0/205033) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Penbrothers' competitive pricing and overall value for money. One client noted that Penbrothers fit their budget while delivering high-quality services, resulting in a significant ROI and accelerated hiring processes. The positive sentiment is reinforced by feedback on strong communication and alignment with client values, emphasizing their role as a valuable partner in building effective teams. [Read All Reviews](https://clutch.co/profile/penbrothers-0?verified=true#reviews) - $200,000 to $999,999 (1 reviews) --- ### [SPLACE BPO](https://clutch.co/profile/splace-bpo) #### 4.9 out of 5 star rating (5 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Davao City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 20% Finance & Accounting Outsourcing (FAO) - 20% Sales Outsourcing #### Company description SPLACE BPO is a comprehensive Contact Center Services provider specializing in Customer Support, Inbound and Outbound Call Center Services, and Telemarketing. Reviews highlight their effective team management and adaptability, with over 90% of clients praising their prompt communication and project management. The company is noted for its excellent organizational culture and ability to quickly scale operations while maintaining service quality. [Visit Website](https://splacebpo.com/) #### Easy to reach #### 4 reviews mention Call Center Services BPO Services for Educational Consulting & Research Firm 5.0/5 — An educational consulting and research firm has hired SPLACE BPO for their BPO services. The team currently provides administrative support for the client's in-person and virtual events. - 3 of 4 Call Center Services reviews are 5 stars - 4 new reviews for Call Center Services in past 6 months - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/splace-bpo/351383) #### Experience in 4 industries SPLACE BPO has demonstrated significant expertise across various sectors, including Education, Automotive, Business Services, and Home Services. In Education, they excelled in administrative support and chat management, receiving praise for their effective communication and responsiveness. The Automotive sector noted their efficiency in managing service inquiries, while Business Services recognized their impactful sales management leading to substantial revenue increases. Lastly, in Home Services, they were commended for quick and efficient customer interaction. Overall, SPLACE BPO is perceived positively across all industries, highlighting their adaptability and commitment to client success. [Read All Reviews](https://clutch.co/profile/splace-bpo?verified=true#reviews) ##### Education Experience SPLACE BPO has received positive feedback from clients in the Education industry, highlighting their effective project management and responsive support. Clients noted their ability to quickly adapt, provide innovative solutions, and maintain strong communication. The team's culture and engagement have also been praised, fostering a collaborative environment. Overall, SPLACE BPO demonstrates expertise in administrative support and customer service for educational organizations, making them a strong candidate for similar projects. - 2 reviews for education industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Customer Support Services for Online Education Company (4.5/5, Dec 18, 2024): SPLACE BPO provides customer support services for an online education company. The team manages incoming chats and tickets from school districts seeking to implement the client's solutions. [Read Full Review](https://clutch.co/go-to-review/splace-bpo/338422) - BPO Services for Educational Consulting & Research Firm (5.0/5, Feb 11, 2025): An educational consulting and research firm has hired SPLACE BPO for their BPO services. The team currently provides administrative support for the client's in-person and virtual events. [Read Full Review](https://clutch.co/go-to-review/splace-bpo/351383) ##### Automotive Experience SPLACE BPO has demonstrated expertise in the Automotive industry by effectively providing full-time agents for automotive service mystery shopping. Clients appreciate their responsive management, timely delivery, and efficient agent training processes. The positive feedback highlights SPLACE BPO's ability to meet deadlines and manage teams effectively, making them a strong fit for businesses seeking reliable support in gathering critical service pricing information. - 1 review for automotive industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Automotive Company (5.0/5, Dec 20, 2024): SPLACE BPO provides ongoing call center services for an automotive company. The team receives inbound calls, gathers specific service pricing, and enters information into the client's online system. [Read Full Review](https://clutch.co/go-to-review/splace-bpo/338999) ##### Business services Experience SPLACE BPO has demonstrated significant expertise in managing sales-related tasks for business services clients, resulting in a remarkable 75% increase in sales for one client. Their strengths include effective communication, timely project delivery, and the ability to scale operations. While they occasionally faced challenges with rapid growth, their overall performance has garnered positive feedback, suggesting they are a strong candidate for businesses seeking reliable and impactful BPO solutions. - 1 review for business services industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Sales Call Outsourcing Services for Business Services Co (5.0/5, Dec 17, 2024): SPLACE BPO provided sales call outsourcing services for a business services company. The team managed sales calls, created scripts and messaging for the outreach, and used the client's list of prospects. [Read Full Review](https://clutch.co/go-to-review/splace-bpo/338235) ##### Home Services Experience SPLACE BPO has demonstrated significant expertise in the Home Services industry, particularly in customer service and technical support for home water filtration systems. Clients appreciate their efficiency and responsiveness, noting the seamless integration of their team into existing operations. With a focus on growth and skilled manpower, SPLACE BPO has proven to deliver timely results and maintain strong communication, making them a reliable partner for businesses seeking to enhance their service offerings. - 1 review for home services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Service & Sales Outsourcing for Water Filtration Co (5.0/5, Dec 17, 2024): SPLACE BPO provides customer service and sales outsourcing services for a water filtration company. The team is also responsible for providing technical support. [Read Full Review](https://clutch.co/go-to-review/splace-bpo/338180) #### Very responsive SPLACE BPO is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [MySource](https://clutch.co/profile/mysource) #### 5 out of 5 star rating (1 reviews) - $50,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Mandaue, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Accounting - 10% Back Office Outsourcing - 25% Call Center Services - 5% Content Moderation Services - 5% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% HR Outsourcing - 5% Recruitment Process Outsourcing - 10% Sales Outsourcing - 5% Web Design - 5% Web Development #### Company description MySource Solutions is a lead generation company known for its exceptional organizational skills and competitive pricing. Their team is highly responsive, available 24/7, and consistently delivers results, with positive feedback from 100% of reviewers highlighting their ability to provide a significant return on investment. Clients appreciate their attentive listening and adaptability to client needs. [Visit Website](https://mysourcesolutions.com/) #### Receptive Clients have consistently highlighted MySource Solutions' receptive nature, emphasizing their strong listening skills and willingness to adapt. One client noted, 'They listen to direction well and there’s no problem if I don’t like something,' showcasing their flexibility and responsiveness. Additionally, clients recommend being direct about expectations, as the team is described as 'very receptive,' further reinforcing their commitment to understanding and meeting client needs. #### Experience in 1 industry MySource Solutions has demonstrated notable expertise in the real estate industry, particularly in lead generation. Clients praise their organizational skills and ability to deliver high-quality leads, significantly improving project ROI. The team is commended for effective communication and responsiveness. Overall, feedback indicates strong satisfaction, with clients recommending clarity in direction to maximize results. This provider is particularly well-suited for businesses seeking robust lead generation support in the real estate sector. [Read All Reviews](https://clutch.co/profile/mysource?verified=true#reviews) ##### Real estate Experience MySource Solutions demonstrates strong expertise in the real estate sector, particularly in lead generation. Clients commend their ability to efficiently organize and generate quality leads, often providing 2-3 hot leads daily, resulting in significant ROI. The company's attentive communication and responsiveness to client feedback enhance their service delivery, making them a reliable partner for real estate businesses seeking to optimize their lead generation efforts. - 1 review for real estate industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Generation & Curation for Real Estate Company (5.0/5, Aug 21, 2020): MySource Solutions provides lead generation services for a real estate company. Their work includes organizing and reaching out to tens of thousands of colder leads. [Read Full Review](https://clutch.co/go-to-review/mysource/46390) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have expressed high satisfaction with MySource Solutions' pricing, describing it as very competitive and offering excellent value for money. One client noted a significant return on investment with 2-3 quality leads per day, while affirming that the service provided is exceptional for the cost. Additionally, the feedback highlights the team's responsiveness and willingness to adapt to client needs, reinforcing their reputation for delivering valuable services without compromising on quality. [Read All Reviews](https://clutch.co/profile/mysource?verified=true#reviews) - $10,000 to $49,000 (1 reviews) #### 98% of employees work in Mandaue office Mandaue, Philippines Hernan Cortes Street 201 - 250 employees [See All Locations (2)](https://clutch.co/profile/mysource#location) --- ### [Pac Biz Contact Center Outsourcing](https://clutch.co/profile/pac-biz-contact-center-outsourcing) #### 4.7 out of 5 star rating (3 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Dumaguete, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 45% Call Center Services - 45% Customer Service Outsourcing #### Company description Pac Biz Contact Center Outsourcing specializes in Contact Center Services, focusing on Customer Support Services and Call Handling. Reviews highlight their quick, reliable service, with 100% positive feedback on efficiency improvements. They significantly enhance client operations by saving 20 hours weekly and increasing sales, although some note room for improvement in call clarity. [Visit Website](https://pac-biz.com/clutch?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Unique expertise Clients have expressed strong satisfaction with Pac Biz Contact Center Outsourcing's unique expertise in handling inbound calls, noting their quick and reliable service. One client highlighted that the service saved them 20 hours per week and improved sales efficiency. Additionally, the strength of their customer service representatives was specifically praised. However, there is a suggestion for improvement regarding call clarity. Overall, the sentiment regarding their expertise is positive, indicating a good fit for similar projects. #### 1 review mentions Call Center Services Inbound Appointment Scheduling for Financial Services Company 4.5/5 — - 0 of 1 Call Center Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/pac-biz-contact-center-outsourcing/146669) #### Experience in 3 industries Pac Biz Contact Center Outsourcing has demonstrated strong expertise across diverse industries, including Media, Advertising & Marketing, and Financial Services. Clients commend their effective communication, quality customer service, and ability to enhance operational efficiency. The company has significantly impacted the advertising sector by improving lead capture and client satisfaction, while in financial services, their reliable handling of inbound calls has increased sales efficiency. Overall sentiment is positive, indicating Pac Biz is a suitable partner for businesses in these sectors. [Read All Reviews](https://clutch.co/profile/pac-biz-contact-center-outsourcing?verified=true#reviews) ##### Media Experience Pac Biz Contact Center Outsourcing has received positive feedback from clients in the Media industry, highlighting their expertise in administrative support and project management. Clients commend the company's integrity, transparency, and commitment to client success, noting significant improvements in workflow and quality control. Their Virtual Assistant program is particularly recognized for enhancing efficiency and consistency among clients. Overall, the sentiment is highly favorable, suggesting that Pac Biz is a strong fit for businesses seeking reliable outsourcing solutions in the Media sector. - 1 review for media industry - Less than $10,000 avg. project cost - Business Services for PR & SMM Company (4.5/5, Jan 23, 2023): Pac Biz Contact Center Outsourcing provides administrative assistance for a PR and social media marketing company. They have developed an employee handbook and created brand style sheets. [Read Full Review](https://clutch.co/go-to-review/pac-biz-contact-center-outsourcing/177470) ##### Advertising & marketing Experience Pac Biz Contact Center Outsourcing demonstrates strong expertise in the Advertising & marketing sector by effectively managing call center services for diverse industries, including ecommerce and healthcare. Client feedback highlights their reliable customer support, which has significantly improved lead capture and client satisfaction. The company's structured onboarding and continuous quality assurance ensure high performance standards, making them a valuable partner for marketing agencies seeking cost-effective solutions. - 1 review for advertising & marketing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Data Entry & Contact Support for Marketing Company (5.0/5, Feb 9, 2021): Pac Biz was hired by a marketing company to provide their customers with high-quality outsourced customer service support. They support several industries including e-commerce and transportation. [Read Full Review](https://clutch.co/go-to-review/pac-biz-contact-center-outsourcing/63586) ##### Financial services Experience Pac Biz Contact Center Outsourcing has demonstrated strong expertise in the Financial services sector, providing efficient inbound call management that enhances operational productivity. Clients report significant time savings and improved sales performance, attributing these successes to the provider's reliable customer service. The firm's strengths lie in quick response times and effective communication, making them a valuable partner for businesses seeking to optimize their inbound services. - 1 review for financial services industry - $10,000 – $49,000 avg. project cost - Inbound Appointment Scheduling for Financial Services Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/pac-biz-contact-center-outsourcing/146669) #### 5.0 out of 5.0 rating for cost What Clients Have Said Pac Biz Contact Center Outsourcing is perceived as a cost-effective solution, providing significant value for money. Clients have noted substantial savings, such as one company saving $2,000 monthly while enhancing efficiency and lead capture. The transparent pricing structure, including hourly fees, allows for flexibility. Overall, clients commend the company's quality of service, with one client emphasizing that the engagement led to improved customer satisfaction without the burden of in-house hiring costs. [Read All Reviews](https://clutch.co/profile/pac-biz-contact-center-outsourcing?verified=true#reviews) - Less than $10,000 (2 reviews) - $10,000 to $49,000 (1 reviews) --- ### [Telework PH](https://clutch.co/profile/telework-ph) #### 5 out of 5 star rating (1 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Baliuag, Philippines #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 25% Customer Service Outsourcing - 25% Data Annotation Services #### Company description Telework PH is a data management service provider specializing in handling repetitive tasks such as data scraping and organization. Reviews reflect a 100% positive sentiment, highlighting their efficiency in saving clients significant time and the team's excellent decision-making skills, with frequent communication and smooth project execution noted as standout qualities. [Visit Website](https://teleworkph.com/) #### Personable Clients consistently describe Telework PH as personable and attentive. One client highlighted their main contact, Jeff, who maintained open communication and checked in regularly to ensure smooth collaboration. Additionally, the team demonstrated strong human decision-making skills, effectively handling ambiguous data by consulting the client for guidance. Overall, feedback reflects a high level of satisfaction with the personal touch and responsiveness provided throughout the project. --- ### [JOYNO INC](https://clutch.co/profile/joyno) #### 5 out of 5 star rating (3 reviews) - $1,000+ minimum project size - 250 - 999 employees - Lapu-Lapu City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 20% Content Marketing - 20% Email Marketing - 20% Social Media Marketing - 10% SMS Marketing - 10% Video Marketing #### Company description JOYNO INC is a marketing services company specializing in comprehensive digital marketing and content creation, including for platforms like YouTube, Facebook, and Instagram. With 100% positive feedback from clients highlighting their effective communication, company culture, and responsiveness, JOYNO INC has demonstrated significant success in elevating social media engagement and customer satisfaction. [Visit Website](https://joynoinc.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=ph-call-centers) #### Great team Clients consistently praise JOYNO INC for their exceptional team, highlighting their creativity, quality of work, and dedication to client satisfaction. One client noted being 'blown away' by the design quality and efficiency, while another emphasized the team's openness to input and positive energy. The management team's timely delivery and proactive communication further reinforced the sentiment, with clients expressing a strong desire to continue their partnership, reflecting a deep trust in JOYNO INC's capabilities. - Web Dev, SMM, Branding & Advertising for Tax Services Co (5.0/5, Nov 25, 2024): The Management team was spot on not only did they lay out a timeline on deliverables they actually finished ahead of time! They were super cooperative to all of my needs with amazing positive energy and enthusiasm. The entire team is engaging and so kind. A breath of fresh air. [Read Full Review](https://clutch.co/go-to-review/joyno/333537) #### Experience in 3 industries JOYNO INC has demonstrated expertise in diverse industries, including Consulting, Wellness & Fitness, and Restaurants. Clients in Consulting praised the company’s creativity and efficiency in marketing campaigns, while the Wellness sector highlighted their comprehensive digital marketing services and strong communication. In the Restaurant industry, JOYNO INC was noted for professionalism and ethical marketing practices. Overall, sentiment across these industries is overwhelmingly positive, positioning JOYNO INC as a strong candidate for businesses seeking reliable marketing solutions. [Read All Reviews](https://clutch.co/profile/joyno?verified=true#reviews) ##### Consulting Experience Client feedback for JOYNO INC highlights their exceptional expertise in consulting services, particularly in marketing and design. Reviews emphasize the company's creativity, efficiency, and commitment to client satisfaction, with clients noting significant improvements in branding and lead generation. JOYNO INC is praised for their proactive communication and willingness to exceed expectations, making them a strong contender for businesses seeking a dedicated and results-oriented partner in the consulting industry. - 1 review for consulting industry - 1 review is 5 stars - Unknown avg. project cost - Web Dev, SMM, Branding & Advertising for Tax Services Co (5.0/5, Nov 25, 2024): A tax services company has hired JOYNO INC for web design and development services. The team handles the client's social media marketing and works on branding, logo design, and Google Ads campaign management. [Read Full Review](https://clutch.co/go-to-review/joyno/333537) ##### Wellness & Fitness Experience JOYNO INC has received positive feedback from clients in the Wellness & Fitness industry, showcasing their expertise in digital marketing tailored for holistic health services. Clients commend their high-quality work, effective social media strategies, and strong communication. The team, led by an accommodating CEO, fosters a respectful and engaging company culture, making them a reliable partner for businesses seeking impactful marketing solutions. Overall, JOYNO INC is well-regarded for their commitment to client success. - 1 review for wellness & fitness industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Comprehensive Digital Mktg Services for Wellness Company (5.0/5, Nov 7, 2024): JOYNO INC provides comprehensive digital marketing services for a wellness company. The team is responsible for creating and posting content on various platforms, including YouTube, Facebook, and Instagram. [Read Full Review](https://clutch.co/go-to-review/joyno/329097) ##### Restaurants Experience JOYNO INC has received positive feedback from clients in the Restaurants industry, highlighting their expertise in website development and social media marketing. One client praised their professionalism, communication, and ethical practices, especially in contrast to previous vendors. The team's strategic initiatives, such as targeted marketing campaigns, have effectively attracted customers and enhanced brand visibility. Overall, JOYNO INC is recognized for their dedication and impactful results, making them a strong candidate for restaurant businesses seeking to elevate their online presence. - 1 review for restaurants industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Social Media Marketing, Web Design & Dev for Restaurant (5.0/5, Oct 24, 2024): JOYNO INC has designed and developed a WordPress website for a restaurant. The team has also created the client's social media marketing strategy and manages Facebook and LinkedIn advertising campaigns. [Read Full Review](https://clutch.co/go-to-review/joyno/325422) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have consistently praised JOYNO INC for their exceptional value for money and high-quality services. One client noted that they were 'blown away' by the quality of design work relative to cost, even suggesting the company could charge more. Another client emphasized their affordable monthly investment, stating that JOYNO INC exceeds expectations and delivers high-quality work. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and value provided by the company. [Read All Reviews](https://clutch.co/profile/joyno?verified=true#reviews) - Less than $10,000 (2 reviews) #### Completed projects in 2 countries - Philippines (2 projects) - United States (1 projects) This provider is available in 6 time zones: - India Standard Time (IST) - Central Standard Time (CST) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Australia Central Time (ACT) - Singapore Standard Time (SGT) This provider is fluent in 3 languages: - English - Filipino - Spanish [View Reviews](https://clutch.co/profile/joyno?verified=true#reviews) --- ### [STAFFVIRTUAL](https://clutch.co/profile/staffvirtual) #### 5 out of 5 star rating (3 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Mandaluyong City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Accounting - 26% Back Office Outsourcing - 24% Call Center Services - 10% Customer Service Outsourcing - 10% HR Consulting - 10% Recruiting #### Company description STAFFVIRTUAL is a Customer Support Services provider specializing in 24/7 customer care services, including order processing and customer inquiries. Their services led to a 25% increase in customer satisfaction for clients like Gymshark and Milk Makeup. Approximately 100% of reviews highlight their timely project management and adaptive service delivery, with suggestions for more proactive process improvements. [Visit Website](http://www.staffvirtual.com/) #### Efficient Clients have consistently praised STAFFVIRTUAL for their efficiency in project management and responsiveness to evolving needs. One CEO noted their 'top-notch' project management, highlighting their ability to meet deadlines and quickly adapt. Additionally, another client emphasized STAFFVIRTUAL's commitment to cost-saving and efficiency improvements, indicating a strong alignment with their operational goals. Overall, the sentiment surrounding STAFFVIRTUAL's efficiency is notably positive, demonstrating their capability to enhance client satisfaction and drive results. - Call Center Services for Online Beauty Brand (5.0/5, Oct 7, 2023): Their project management was absolutely top-notch. They excelled at meeting deadlines and were quick to pivot as our needs evolved. STAFFVIRTUAL's commitment to cost-saving and efficiency improvement is impressive. [Read Full Review](https://clutch.co/go-to-review/staffvirtual/238909) #### 2 reviews mention Call Center Services Call Center Services for Fitness Apparel Brand 5.0/5 — STAFFVIRTUAL provided 24/7 customer support for global order handling and feedback management to a UK-based online fitness apparel and accessories brand that caters to the young and active generation. - 2 of 2 Call Center Services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/staffvirtual/238918) #### Completed projects in 2 countries - United States (1 projects) - England (1 projects) [View Reviews](https://clutch.co/profile/staffvirtual?verified=true#reviews) #### 97% of employees work in Mandaluyong City office Mandaluyong City, Philippines Unit 3202, Robinsons Equitable Tower Corner Poveda Street, ADB Ave. Ortigas Center, 501 - 750 employees [See All Locations (2)](https://clutch.co/profile/staffvirtual#location) --- ### [Magellan Solutions Outsourcing Inc](https://clutch.co/profile/magellan-solutions-outsourcing) #### 4.5 out of 5 star rating (12 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Mandaluyong, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 25% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 20% Sales Outsourcing #### Company description Magellan Solutions Outsourcing Inc is a Contact Center Services provider specializing in Customer Support Services, including Inbound and Outbound Call Center solutions. Reviewers consistently praise the company for its professionalism, efficiency, and ability to enhance customer satisfaction, with one feedback noting a 10% improvement in satisfaction rates. Approximately 80% of reviewers commend their customer service and call handling capabilities. [Visit Website](https://www.magellan-solutions.com/) #### Helpful Clients have expressed a positive sentiment towards Magellan Solutions Outsourcing Inc, highlighting their dependability and efficiency in handling inbound services. One client noted that the provider's quick response and effective communication have significantly enhanced their productivity and allowed them to manage a higher volume of calls. Overall, the feedback indicates satisfaction with the service and a perception of value, as it addresses previously unanswered inquiries. - Calling System Services for Large Media Company (4.5/5, Aug 11, 2017): They have helped to make us more productive. They are dependable and efficient. [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/136906) #### 10 reviews mention Call Center Services Claims Processing for Enterprise Consumer Products Firm 4.0/5 — - 3 of 10 Call Center Services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/136993) #### 4.2 out of 5.0 rating for cost What Clients Have Said Clients generally perceive the company's pricing as fair and reflective of the value provided. For instance, one client noted a savings of approximately $5,000 annually, while another estimated savings of $2,500 monthly. The billing structures are described as transparent and organized, with long-term plans ensuring service continuity. Overall, the sentiment is positive, with clients emphasizing the efficiency and professionalism of the services relative to their costs. [Read All Reviews](https://clutch.co/profile/magellan-solutions-outsourcing?verified=true#reviews) - $50,000 to $199,999 (4 reviews) - $10,000 to $49,000 (3 reviews) - $200,000 to $999,999 (2 reviews) - Less than $10,000 (1 reviews) #### Completed projects in 12 cities - Jacksonville, Florida (1 projects) - Atlanta, Georgia (1 projects) - Joliet, Illinois (1 projects) - Detroit, Michigan (1 projects) - Columbus, Ohio (1 projects) - San Jose, California (1 projects) - Abington, Massachusetts (1 projects) - Chelsea, Massachusetts (1 projects) - Centreville, Virginia (1 projects) - Herndon, Virginia (1 projects) - Perryton, Texas (1 projects) - Owego, New York (1 projects) [View Reviews](https://clutch.co/profile/magellan-solutions-outsourcing?verified=true#reviews) --- ### [Loop Contact Solutions](https://clutch.co/profile/loop-contact-solutions) #### 5 out of 5 star rating (3 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 40% Call Center Services - 30% Customer Service Outsourcing - 30% Sales Outsourcing #### Company description Loop Contact Solutions is a customer service center specializing in inbound and outbound call center services, telemarketing, and customer support. The company is praised for its responsiveness and ability to enhance customer engagement, as evidenced by a 20% increase in lead transfers and quadrupling subscribers for clients. Clients appreciate their fast learning, flexibility, and commitment to customer care. [Visit Website](https://www.loopcontactsolutions.com/) #### 3 reviews mention Call Center Services Customer Support for Razor Manufacturing Company 5.0/5 — A DTC razor company hired Loop Contact Solutions to provide customer support service. Using Gorgias, they cover phone calls, emails, live chat, social DMs, and SMS tickets.   - 3 of 3 Call Center Services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/loop-contact-solutions/157204) #### Experience in 3 industries Loop Contact Solutions has demonstrated strengths across various industries, including Other Industries, Manufacturing, and Healthcare. In the beauty and razor sectors, clients noted significant improvements in customer support response times and overall satisfaction. The manufacturing sector highlighted effective lead follow-up and high transfer rates from expos. However, feedback from healthcare clients indicated inconsistency in communication and follow-through, suggesting a need for improvement. Overall, Loop excels in customer support and sales enablement for beauty and manufacturing clients but may require further refinement for healthcare engagements. [Read All Reviews](https://clutch.co/profile/loop-contact-solutions?verified=true#reviews) ##### Consumer Products Experience Loop Contact Solutions has demonstrated strong expertise in customer support for the Consumer Products industry, particularly in enhancing response times for DTC companies. One client highlighted significant improvements, with first response times dropping from over 48 hours to within 24 hours. Their ability to learn quickly and adapt to specific client needs is commendable, as is their commitment to tracking performance metrics. Overall, they are well-equipped to support businesses looking to improve customer engagement and satisfaction. - 1 review for consumer products industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support for Razor Manufacturing Company (5.0/5, Sep 7, 2022): A DTC razor company hired Loop Contact Solutions to provide customer support service. Using Gorgias, they cover phone calls, emails, live chat, social DMs, and SMS tickets.   [Read Full Review](https://clutch.co/go-to-review/loop-contact-solutions/157204) ##### Manufacturing Experience Loop Contact Solutions has demonstrated significant expertise in the Manufacturing industry, particularly in lead follow-up after expos. A client noted a remarkable 20% transfer rate due to timely and effective communication facilitated by Loop. Their flexibility to adapt to specific project needs, alongside strong project management and regular feedback loops, highlight their strengths. Overall, the sentiment is highly positive, making them a strong candidate for Manufacturing businesses seeking reliable support in lead management. - 1 review for manufacturing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Follow-Up Services for Tape & Label Dispenser Mfr (5.0/5, Sep 6, 2022): Loop Contact Solutions provides lead follow-up services to a tape and label dispenser manufacturer. They contact the customers on the provided list of leads and book appointments on behalf of the client. [Read Full Review](https://clutch.co/go-to-review/loop-contact-solutions/157025) ##### Beauty & Cosmetics Experience Loop Contact Solutions has demonstrated exceptional expertise in the Beauty & Cosmetics industry, specifically aiding a manufacturer of natural beauty products. Their proactive support led to a quadrupling of subscriber counts and a significant reduction in churn rates. Clients have highlighted their quick implementation and tailored strategies that addressed key pain points. Overall, the positive sentiment and measurable outcomes indicate that Loop is a strong partner for businesses seeking to enhance customer engagement and retention within the Beauty & Cosmetics sector. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Call Center Services for Beauty Product Manufacturer (5.0/5, Apr 8, 2022): A beauty product manufacturer partners with Loop Contact Solutions to maximize customer value by providing top-notch call center services. They've devised a customer support plan based on the client's needs. [Read Full Review](https://clutch.co/go-to-review/loop-contact-solutions/15468) ##### Healthcare Experience Client feedback in the Healthcare sector highlights concerns regarding Loop Contact Solutions' reliability and project management effectiveness. While the company was selected for its alignment with client values, the execution fell short, with inconsistent communication and deliverables. The client experienced increased operational friction rather than improved outcomes. Overall, potential clients in the Healthcare industry should exercise caution, as the company's ability to deliver on commitments and support operational needs appears to be lacking. - 1 review for healthcare industry - Less than $10,000 avg. project cost - Sales Outsourcing & Lead Generation for Medical Services Company (1.0/5, Dec 9, 2025): Loop Contact Solutions provides sales and marketing services for a healthcare company. The team is tasked with increasing qualified inbound and outbound sales pipelines and improving conversion performance. [Read Full Review](https://clutch.co/go-to-review/loop-contact-solutions/424558) #### 3.9 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Loop Contact Solutions as offering good value for money, particularly highlighting their responsiveness and flexibility in service delivery. One client noted that their pricing and process were appealing compared to competitors, leading to significant improvements in customer support response times and lead follow-ups. However, a contrasting review expressed dissatisfaction with accountability and project management, suggesting that some clients may not feel the pricing aligns with their expectations for performance and reliability. [Read All Reviews](https://clutch.co/profile/loop-contact-solutions?verified=true#reviews) - $10,000 to $49,000 (2 reviews) - Less than $10,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 2 countries - Singapore (1 projects) - United States (3 projects) [View Reviews](https://clutch.co/profile/loop-contact-solutions?verified=true#reviews) --- ### [MainSource 365 Tech LLC](https://clutch.co/profile/mainsource-365-tech) #### 4.9 out of 5 star rating (4 reviews) - $5,000+ minimum project size - $100 - $149 average hourly rate - 10 - 49 employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 40% IT Managed Services - 10% Search Engine Optimization - 10% Web Design #### Company description MainSource 365 Tech LLC is a comprehensive IT services provider offering managed services, cybersecurity solutions, digital marketing, and web development. The company has received overwhelmingly positive feedback, with clients praising their knowledgeable, responsive, and caring team. Notable outcomes include increased revenue and improved operational efficiency, with approximately 100% of reviewers highlighting their reliability and ability to deliver fast, effective solutions. [Visit Website](https://www.mainsource365.com) #### Patient MainSource 365 Tech LLC has received positive feedback regarding their patient approach in client interactions. One client highlighted their patience and knowledge, noting that the team was helpful in navigating technology and providing creative marketing solutions. The client appreciated the regular status updates, which were clear and manageable. Overall, the sentiment reflects satisfaction with MainSource 365 Tech LLC's supportive and responsive service, contributing to a fruitful partnership. - Managed IT Services & Marketing for Home Liquidation Firm (5.0/5, Jul 30, 2020): They’ve been great. Everyone I’ve spoken to has been really knowledgeable and patient. I just got my business cards yesterday, and they’re fantastic — they’re exactly what I was looking for. [Read Full Review](https://clutch.co/go-to-review/mainsource-365-tech/26581) #### Experience in 2 industries MainSource 365 Tech LLC has demonstrated strong expertise across various industries, including non-profit organizations, real estate, and retail. Clients praise their proactive approach to IT services, digital marketing, and website development, highlighting their effective communication and responsiveness. Overall sentiment is positive, with many noting significant ROI and increased efficiency due to MainSource 365 Tech LLC's support, making them a suitable partner for businesses seeking comprehensive tech solutions and marketing services. [Read All Reviews](https://clutch.co/profile/mainsource-365-tech?verified=true#reviews) ##### Other industries Experience MainSource 365 Tech LLC has received positive feedback from clients in the Other industries sector, highlighting their expertise in managed IT services, cybersecurity, and digital marketing. Clients appreciate the company's proactive communication, dedication, and ability to deliver timely solutions. Notable achievements include significant increases in donations and sales for clients, demonstrating their impactful contributions. Overall, MainSource 365 Tech LLC is recognized as a reliable partner, capable of enhancing operational efficiency and driving growth for businesses in the Other industries. - 3 reviews for other industries industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - IT Services for Retail Lumber and Construction Service (4.5/5, Sep 30, 2019): Main Source 365 Tech provides comprehensive IT services for the computer system of a retail lumber yard and construction service. They handle regular file maintenance as well as anti-virus and hacking work. [Read Full Review](https://clutch.co/go-to-review/mainsource-365-tech/55863) - Managed IT Services for Feline Adoption Center (5.0/5, Feb 17, 2021): A feline adoption center hired Main Source 365 Tech LLC to perform managed IT services and solutions. Their tasks include remote tech support, cybersecurity, consultancy, and data recovery. [Read Full Review](https://clutch.co/go-to-review/mainsource-365-tech/71260) - Business Management for E-Commerce Firm (5.0/5, Nov 6, 2020): Main Source 365 Tech LLC provides managed services to an e-commerce business. The tasks include developing an e-commerce delivery platform and order processing automation.  [Read Full Review](https://clutch.co/go-to-review/mainsource-365-tech/107772) ##### Real estate Experience MainSource 365 Tech LLC is well-regarded in the real estate industry for its comprehensive support and expertise. Clients appreciate its innovative marketing services, including website design and branding, which are especially beneficial for new businesses. Reviews highlight the company's knowledgeable and patient team, emphasizing their creativity and effective project management. Overall, MainSource 365 Tech LLC demonstrates a strong capability to positively impact real estate ventures, making it a suitable choice for potential clients in this sector. - 1 review for real estate industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Managed IT Services & Marketing for Home Liquidation Firm (5.0/5, Jul 30, 2020): A home liquidation service hired Main Source 365 to provide basic tech support. Eventually, the collaboration evolved, and the team now provides digital marketing and branding services as well. [Read Full Review](https://clutch.co/go-to-review/mainsource-365-tech/26581) #### Completed projects in 2 countries - Canada (1 projects) - United States (3 projects) [View Reviews](https://clutch.co/profile/mainsource-365-tech?verified=true#reviews) #### 69% of employees work in Pasig office Pasig, Philippines Tycoon center bldg 10 - 15 employees +63 9175470365 [See All Locations (2)](https://clutch.co/profile/mainsource-365-tech#location) --- ### [SuperStaff](https://clutch.co/profile/superstaff) #### 4.8 out of 5 star rating (10 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 5% Content Moderation Services - 20% Customer Service Outsourcing - 5% Data Annotation Services - 15% Finance & Accounting Outsourcing (FAO) - 5% Procurement Support - 10% Supply Chain Management #### Company description SuperStaff is a professional company specializing in Contact Center Services, including Inbound Call Center and Customer Support Services. The feedback highlights their efficiency, with 100% of reviewers noting their prompt response to customer inquiries and appreciation for their experienced agents. The company is commended for aligning its values with clients and delivering valuable services. [Visit Website](https://www.superstaff.com) #### Professional Clients consistently commend SuperStaff for their professionalism and responsiveness. One client noted their 'strict professionalism from top to bottom' and highlighted the team's thorough vetting process and problem-solving abilities. Another client appreciated the quick responses from the team leaders and agents, stating they 'tried to study by themselves to get better.' Overall, the sentiment reflects a high level of satisfaction with SuperStaff's professional approach to project management and customer service. - Logistics & Customer Support Services for Logistics Co (4.5/5, Oct 9, 2025): SuperStaff management is alert, responsive, and transparent. Yes, the management team at SuperStaff responds quickly and always gives us satisfactory results, regardless of the ask. The strict professionalism from top to bottom. SuperStaff is extremely thorough in their vetting process and they work tirelessly to solve any problem we throw their way. [Read Full Review](https://clutch.co/go-to-review/superstaff/412327) - Call Center Services for Movie Content Creation Company (4.5/5, Oct 9, 2025): They are professional at running Call center with experienced agents, hired staff in a short period of time. They also did their best to meet the timeline. I really appreciate that. [Read Full Review](https://clutch.co/go-to-review/superstaff/412392) #### 1 review mentions Call Center Services Call Center Services for Movie Content Creation Company 4.5/5 — SuperStaff provides call center services for a movie content creation company. The team handles issues received from calls, WhatsApp, and emails. - 0 of 1 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/superstaff/412392) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients generally express satisfaction with SuperStaff's pricing and value for money. For instance, the Operations Manager of CJ 4DPLEX highlighted the 'good value for cost' as a reason for selecting SuperStaff, while the Director of Dispatch at Dropoff, Inc. noted that SuperStaff's pricing fit their budget without compromising quality. Overall, sentiment towards SuperStaff's cost-effectiveness is positive, with multiple reviews emphasizing their alignment with client budgets and the quality of service provided. [Read All Reviews](https://clutch.co/profile/superstaff?verified=true#reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 2 countries - South Korea (2 projects) - United States (2 projects) [View Reviews](https://clutch.co/profile/superstaff?verified=true#reviews) --- ### [Premier BPO](https://clutch.co/profile/premier-bpo) #### 4.1 out of 5 star rating (4 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Quezon City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 14% Call Center Services - 16% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 15% PEO/Employee Leasing - 10% Sales Outsourcing #### Company description Premier BPO specializes in offering Contact Center Services and Customer Support Services. Reviews highlight their efficiency and cost-effectiveness, with 66% of clients reporting satisfaction with their services and ease of use. Customers appreciate their strong communication and timely solutions, though some mention pricing as an area for improvement. Overall, Premier BPO provides valuable support, enhancing client operations and streamlining processes. [Visit Website](https://www.premierbpo.com) #### Easy to work with Clients consistently highlight Premier BPO's ease of collaboration, emphasizing their quick responsiveness and effective communication. One client noted, 'We love working with Premier BPO,' while another praised their ability to provide solutions that meet client needs promptly. Overall, the sentiment regarding their work relationship is overwhelmingly positive, with no reported areas for improvement. - Virtual Assistant for IT Company (5.0/5, Aug 12, 2017): We love working with Premier BPO. They are great at working with customers. [Read Full Review](https://clutch.co/go-to-review/premier-bpo/138285) #### 3 reviews mention Call Center Services Virtual Assistant for IT Company 5.0/5 — - 1 of 3 Call Center Services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/premier-bpo/138285) #### 3.5 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Premier BPO's pricing as reasonable, with one review stating that the billing is 'not expensive' and another emphasizing that their services are 'very much worth the cost.' A client reported saving approximately $500 monthly, while another mentioned a savings of about $9,000. Overall, the sentiment indicates that clients find good value for money, although one reviewer suggested a potential need for better pricing options. [Read All Reviews](https://clutch.co/profile/premier-bpo?verified=true#reviews) - Less than $10,000 (1 reviews) - $10,000 to $49,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 3 cities - Tampa, Florida (1 projects) - Berkeley, California (1 projects) - Pfafftown, North Carolina (1 projects) [View Reviews](https://clutch.co/profile/premier-bpo?verified=true#reviews) --- ### [hammerjack](https://clutch.co/profile/hammerjack) #### 5 out of 5 star rating (2 reviews) - 50 - 249 employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 30% Accounting - 15% Back Office Outsourcing - 10% Call Center Services - 5% CRM Consulting and SI - 30% Finance & Accounting Outsourcing (FAO) - 5% IT Managed Services - 5% Other IT Consulting and SI #### Company description hammerjack is a business process outsourcing (BPO) company specializing in providing skilled virtual assistants and executive support at competitive prices. Reviews indicate a 100% positive sentiment, highlighting their responsiveness, quality of candidates, and alignment with client values, with no areas for improvement mentioned. Approximately 50% of reviewers commend the exceptional candidate quality and cost-effectiveness. [Visit Website](https://www.hammerjack.com.au) #### High-quality work Clients consistently commend hammerjack for delivering high-quality work, particularly in providing skilled candidates. One manager noted the 'exceptionally good candidate' provided for an Executive Assistant role, highlighting the 'surprising' quality given the low costs. Another client emphasized the 'service and competency of staff,' reinforcing hammerjack's reputation for excellence. Overall, the sentiment reflects a strong satisfaction with the quality of work and responsiveness throughout the engagement. - Staffing Services for Recruitment Marketplace (5.0/5, Aug 8, 2023): The team was very responsive and attentive during the entire process. Candidates were delivered on time and were all very relevant. The level of candidates provided was very surprising, especially considering the low costs associated. [Read Full Review](https://clutch.co/go-to-review/hammerjack/223486) - Business Services for Digital Marketing & Consulting Agency (5.0/5, Aug 23, 2021): Service and competency of staff! They have a reputation for the high quality of staff and service. Everything from recruitment to ongoing management has been seamless. [Read Full Review](https://clutch.co/go-to-review/hammerjack/113933) #### Experience in 2 industries hammerjack has demonstrated notable expertise in the Human Resources and Advertising & Marketing industries. Clients commend their ability to provide skilled offshore resources, such as Executive Assistants and Virtual Assistants, who deliver high-quality work efficiently. The overall sentiment is positive, with clients appreciating responsiveness, cost-effectiveness, and the competency of staff. Organizations in need of administrative support and skilled personnel may find hammerjack a strong candidate for collaboration. [Read All Reviews](https://clutch.co/profile/hammerjack?verified=true#reviews) ##### Human Resources Experience Hammerjack demonstrates a strong expertise in providing skilled offshore talent, particularly in the Human Resources sector. Clients have highlighted their ability to deliver high-quality candidates efficiently and at competitive prices. The responsive and attentive project management further emphasizes their strengths, making them a reliable partner for businesses seeking effective recruitment solutions. Overall, feedback indicates a high level of satisfaction, positioning Hammerjack as a valuable asset for organizations in need of HR support. - 1 review for human resources industry - 1 review is 5 stars - Unknown avg. project cost - Staffing Services for Recruitment Marketplace (5.0/5, Aug 8, 2023): A recruitment marketplace tapped hammerjack to help them find and hire a reliable executive assistant for their company. [Read Full Review](https://clutch.co/go-to-review/hammerjack/223486) ##### Advertising & marketing Experience Hammerjack has received positive feedback in the Advertising & marketing industry for its high-quality staff and exceptional service. Clients appreciate the competency of their Virtual Assistants in managing administrative tasks related to client campaigns, which has contributed to maintaining client satisfaction. The seamless integration of their team with client systems demonstrates their expertise in providing valuable support tailored to the advertising and marketing sector. Overall, Hammerjack is well-regarded as a reliable partner for businesses seeking to enhance their operational efficiency. - 1 review for advertising & marketing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Business Services for Digital Marketing & Consulting Agency (5.0/5, Aug 23, 2021): A digital marketing and consulting agency hired hammerjack to provide business services. The team is tasked with assisting the client's administrative tasks. [Read Full Review](https://clutch.co/go-to-review/hammerjack/113933) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have consistently praised hammerjack for providing excellent value for money, citing their ability to deliver high-quality candidates at agreeable costs. One manager noted that the level of candidates was 'very surprising, especially considering the low costs associated.' Additionally, a director highlighted that hammerjack's pricing fit their budget while maintaining high service standards. Overall, the sentiment reflects satisfaction with the cost-effectiveness and value provided by hammerjack. [Read All Reviews](https://clutch.co/profile/hammerjack?verified=true#reviews) - Less than $10,000 (1 reviews) #### 50% of employees work in Makati office Makati, Philippines 10 Jupiter 201 - 250 employees 1300 788 451 [See All Locations (2)](https://clutch.co/profile/hammerjack#location) --- ### [Staffwiz LLC](https://clutch.co/profile/staffwiz) #### 4.8 out of 5 star rating (3 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 15% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 30% Recruiting - 15% Sales Outsourcing - 10% IT Staff Augmentation - 10% Staffing #### Company description Staffwiz LLC is a recruitment and staffing company specializing in hiring qualified professionals across various sectors such as healthcare, education software, and customer service. They have received overwhelmingly positive feedback, with clients praising their assertiveness, communication, and value for money. Approximately 100% of reviewers noted their responsiveness and seamless onboarding processes, with no areas identified for improvement. [Visit Website](https://staffwiz.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Proactive The feedback indicates a strongly proactive sentiment towards Staffwiz LLC, with clients noting their responsiveness and initiative. One client highlighted the creation of a group chat via Viber for timely updates, underscoring their commitment to effective communication. Additionally, the client's impression of the company as 'assertive' reinforces their proactive approach. Overall, the sentiment is very positive, with no suggested areas for improvement. - Recruitment Services for Healthcare Company (5.0/5, Jun 10, 2025): They are very responsive, initiative was always put in place. Created GC via Viber for fast update. Assertive. [Read Full Review](https://clutch.co/go-to-review/staffwiz/380677) #### Experience in 3 industries Staffwiz LLC has demonstrated expertise across healthcare, education, and eCommerce sectors. In healthcare, they successfully facilitated the hiring of clinical staff, praised for responsiveness and initiative. In education, they enhanced software engineering teams, delivering value through excellent communication and tailored support. In eCommerce, their services improved customer service metrics significantly. Overall, feedback indicates a strong alignment with client values and effective project execution across all industries. [Read All Reviews](https://clutch.co/profile/staffwiz?verified=true#reviews) ##### Healthcare Experience Staffwiz LLC has demonstrated strong expertise in supporting healthcare providers through successful staffing solutions, particularly in hiring qualified registered nurses and medical coders. Clients commend their responsiveness and proactive communication, resulting in successful outcomes and timely project management. The alignment of company values further enhances their appeal as a partner in the healthcare industry, making them a suitable choice for organizations seeking reliable staffing support. - 1 review for healthcare industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment Services for Healthcare Company (5.0/5, Jun 10, 2025): Staffwiz LLC provides recruitment services for a healthcare company. The team is tasked with hiring medical professionals, including registered nurses and medical coders. [Read Full Review](https://clutch.co/go-to-review/staffwiz/380677) ##### Education Experience Staffwiz LLC has received positive feedback from clients in the Education industry, highlighting their expertise in talent acquisition for software engineering teams. Clients appreciate their effective communication, cultural fit, and flexibility in addressing unique needs. The company's ability to enhance team velocity, support Agile processes, and deliver measurable outcomes emphasizes their strengths in providing value at competitive pricing. Overall, Staffwiz LLC is well-regarded as a partner for educational software development projects. - 1 review for education industry - Unknown avg. project cost - Recruiting Services for Education Software Company (4.5/5, Jan 15, 2025): Staffwiz LLC provides recruiting services for an education software company. The team finds and acquires software engineering talent, screens candidates, and assists with onboarding and performance feedback. [Read Full Review](https://clutch.co/go-to-review/staffwiz/343264) ##### eCommerce Experience Staffwiz LLC has received positive feedback in the eCommerce sector for their expertise in hiring remote customer service agents. Clients noted significant improvements in performance metrics, including reduced response and resolution times, attributed to the skilled agents provided by Staffwiz. The seamless onboarding process and effective communication highlighted the company's strengths, making them a reliable partner for eCommerce businesses seeking to enhance customer service operations. Overall, the sentiment reflects a strong endorsement of Staffwiz's capabilities in meeting eCommerce needs. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for E-Commerce Platform (5.0/5, Jul 9, 2024): Staffwiz LLC provided outsourced customer service agents for an e-commerce platform. The goal is to help with an email support channel. [Read Full Review](https://clutch.co/go-to-review/staffwiz/299378) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently express satisfaction with Staffwiz LLC's pricing, highlighting it as a strong fit for their budgets and a source of great value. One client noted, 'Pricing fit our budget' and 'Good value for cost.' Another emphasized their services as 'fantastic' and praised the hiring process for its effectiveness. Overall, the sentiment reflects a positive view of the company's cost-effectiveness and ability to deliver quality results within financial expectations. [Read All Reviews](https://clutch.co/profile/staffwiz?verified=true#reviews) #### Very responsive Staffwiz LLC is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Connections Outsourcing Inc](https://clutch.co/profile/connections-outsourcing) #### 5 out of 5 star rating (1 reviews) - < $25 average hourly rate - 50 - 249 employees - Mandaue, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 50% Call Center Services - 30% Sales Outsourcing #### Company description Connections Outsourcing Inc is a company specializing in sales support and back-office services, tailored to enhance market reach. They received 100% positive feedback, with clients appreciating their disciplined project management, detailed market analysis, and effective communication. Reviewers highlighted their exceptional leadership and commitment to delivering outstanding service, with 100% noting their impressive service delivery and company culture. [Visit Website](https://www.connectionsoutsourcing.com) #### Great team The feedback regarding Connections Outsourcing Inc highlights a strong sentiment towards their team, with clients praising their disciplined approach and effective communication. One client noted the 'Great Leadership Team and Amazing team to work with,' emphasizing their 'Make It Happen' culture. The team consistently delivered on time and met expectations, reinforcing the overall sentiment of satisfaction and appreciation for their collaborative spirit and commitment to project success. #### Experience in 1 industry Connections Outsourcing Inc has received positive feedback primarily within the information technology sector, particularly in AI-driven tools and platforms. Clients commend their disciplined project management, timely delivery, and effective sales support that significantly enhanced market reach and client acquisition. The company's strong leadership and alignment with client values contribute to their reputation for high-quality service delivery and a collaborative culture, making them a suitable partner for businesses seeking expertise in technology and automation. [Read All Reviews](https://clutch.co/profile/connections-outsourcing?verified=true#reviews) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients express a positive sentiment regarding Connections Outsourcing Inc's pricing, often highlighting it as a 'great fit for our budget' and recognizing 'good value for cost.' The company's disciplined approach and timely delivery further enhance perceived value. One client noted that the leadership's active involvement and the team's service delivery were commendable, reinforcing their satisfaction with the overall investment in the partnership. [Read All Reviews](https://clutch.co/profile/connections-outsourcing?verified=true#reviews) --- ### [Reliasourcing Inc](https://clutch.co/profile/reliasourcing) #### 4.5 out of 5 star rating (1 reviews) - 250 - 999 employees - Pasay, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 40% Customer Service Outsourcing - 20% Finance & Accounting Outsourcing (FAO) - 10% HR Outsourcing - 20% Sales Outsourcing #### Company description Reliasourcing Inc is a company specializing in Contact Center Services, offering both inbound and outbound Call Center solutions with a focus on sales development. The feedback highlights their efficiency and effectiveness, with 100% of reviewers praising their ability to boost customer engagement and streamline operations, resulting in significant client growth and seamless project management. [Visit Website](https://www.reliasourcing.com/) #### Efficient Clients have consistently praised Reliasourcing Inc for their efficiency and effectiveness in lead sourcing and sales support. One client noted, 'They are incredibly efficient and highly effective,' highlighting the significant increase in meetings scheduled due to their services. Additionally, the swift onboarding of skilled professionals and proactive communication were emphasized, with clients appreciating the dynamic team's ability to quickly adapt and address challenges. #### 1 review mentions Call Center Services Call Center Services for Tech Services Provider 4.5/5 — Reliasourcing Inc provided sales development representatives to cover global operations for both inbound and outbound inquiries. The project ensures that clients had the necessary information for purchases. - 0 of 1 Call Center Services reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/reliasourcing/175823) #### Experience in 2 industries Reliasourcing Inc has demonstrated expertise in the Healthcare and IT Services industries, receiving favorable feedback for their proactive and customer-focused approach. In Healthcare, they excelled in sales and customer service, achieving significant revenue and high customer satisfaction scores. In IT Services, their efficient lead sourcing and meeting coordination contributed to substantial client growth. Overall, they are recognized for their strong project management, high-quality personnel, and ability to adapt quickly to client needs, making them suitable partners in these sectors. [Read All Reviews](https://clutch.co/profile/reliasourcing?verified=true#reviews) ##### Healthcare Experience Reliasourcing Inc has received positive feedback for its expertise in the Healthcare industry, particularly in customer service and process improvement. Clients have highlighted their impressive outcomes, including significant revenue generation and improved customer satisfaction scores. The company's commitment to high-quality service and effective communication has been praised, making them a reliable partner for businesses seeking to enhance their operations in the Healthcare sector. - 1 review for healthcare industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sales & Customer Service Outsourcing for Healthcare Company (5.0/5, Nov 30, 2024): Reliasourcing Inc handles a healthcare company's sales and customer service efforts. They handle outbound and inbound campaigns to increase conversion rates and meet sales targets. [Read Full Review](https://clutch.co/go-to-review/reliasourcing/334726) ##### IT Services Experience Reliasourcing Inc demonstrates strong expertise in IT services, particularly in sales development and lead generation. Clients commend their efficient onboarding and high-caliber professionals, resulting in significant growth in customer acquisition. The company is noted for its proactive communication and adaptive project management, ensuring quality service delivery. Overall, client feedback is highly positive, indicating that Reliasourcing is a suitable partner for organizations seeking reliable and effective IT services. - 1 review for it services industry - Unknown avg. project cost - Call Center Services for Tech Services Provider (4.5/5, Jan 12, 2023): Reliasourcing Inc provided sales development representatives to cover global operations for both inbound and outbound inquiries. The project ensures that clients had the necessary information for purchases. [Read Full Review](https://clutch.co/go-to-review/reliasourcing/175823) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently praise Reliasourcing Inc for their cost efficiency and overall value for money. One client highlighted their 'good value for cost' and noted significant revenue generation, while another emphasized the company's ability to provide seamless onboarding and high-caliber professionals at competitive prices. Overall, feedback indicates strong satisfaction with the company's pricing relative to the quality of service delivered, reinforcing their reputation as a cost-effective solution for business needs. [Read All Reviews](https://clutch.co/profile/reliasourcing?verified=true#reviews) - $10,000 to $49,000 (1 reviews) --- ### [OptimumSource](https://clutch.co/profile/optimumsource) #### 3.9 out of 5 star rating (4 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 24% Call Center Services - 13% Customer Service Outsourcing - 13% HR Outsourcing - 12% Recruiting - 13% Sales Outsourcing #### Company description OptimumSource is a back office service provider with expertise in regulatory, tax, and payments processing across multiple regions. With a strong focus on customer support services and efficiency, they have been successful in saving costs and enhancing operational capabilities for clients. Approximately 90% of reviewers commend their quick response and quality work, though 10% suggest minor improvements in report presentation. [Visit Website](http://www.optimum-source.com) #### Communicative Clients have consistently praised OptimumSource for their effective communication, noting their 'constant communication with department heads' which enhances collaboration. One client highlighted that the service provider's turnaround time is 'quicker than what our in-house personnel could perform,' reflecting their responsiveness. Overall, the sentiment regarding their communicative abilities is highly positive, with no suggestions for improvement in this area. - Data Security Services for Manufacturing Company (4.5/5, Nov 2, 2017): They are in constant communication with our department heads and provide us significant cost savings. The con is that we may lose a little control of our process. Success for us is that we have saved $2000 a month inside of a cost center now driving our bottom line. [Read Full Review](https://clutch.co/go-to-review/optimumsource/146194) #### Experience in 4 industries OptimumSource has received positive feedback across various industries, including Manufacturing, Business Services, Financial Services, and Human Resources. Clients praise their expertise in data security, reliability, and customer service, noting significant time and cost savings. In Manufacturing, they excel at safeguarding data, while in Business Services and HR, they effectively manage back-office operations and compliance. Overall, the sentiment is highly favorable, indicating a strong fit for clients seeking comprehensive back-office solutions and support in these sectors. [Read All Reviews](https://clutch.co/profile/optimumsource?verified=true#reviews) ##### Manufacturing Experience OptimumSource has received positive feedback from clients in the Manufacturing industry, highlighting their expertise in back office services and data security. Clients report significant cost savings and improved efficiency, noting a reduction of 65 man-hours monthly and a monthly savings of $2,000. Their strong communication and commitment to client protection are frequently acknowledged. Overall, OptimumSource is viewed as a reliable partner that enhances operational capabilities while ensuring data safety, making them a suitable choice for businesses in manufacturing. - 1 review for manufacturing industry - $10,000 – $49,000 avg. project cost - Data Security Services for Manufacturing Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/optimumsource/146194) ##### Business services Experience OptimumSource demonstrates strong expertise in delivering back office services within the Business services industry, as highlighted by client reviews. Their reliability and exceptional customer service have led to significant efficiency gains, saving clients over 100 hours and $10,000 monthly. Clients commend their ease of collaboration and consistent quality, reflecting their positive impact on business operations. With sustained partnerships since 2015, OptimumSource is well-positioned to meet the needs of businesses seeking dependable service solutions. - 1 review for business services industry - $10,000 – $49,000 avg. project cost - Data Entry and Payment Services for Business Services Firm (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/optimumsource/145856) ##### Financial services Experience Optimum Source demonstrates strong expertise in providing back office services tailored for the Financial services industry. Clients appreciate their efficient pricing structure, rapid turnaround, and exceptional client service. Feedback highlights the respectful and understanding nature of their representatives, contributing to significant time and cost savings. Overall, the sentiment is highly positive, indicating that Optimum Source is a reliable partner capable of effectively addressing financial firms' operational challenges. - 1 review for financial services industry - $10,000 – $49,000 avg. project cost - Payment Processing for Financial Services Industry Company (3.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/optimumsource/138303) ##### Human Resources Experience OptimumSource demonstrates significant expertise in Human Resources, particularly in payments processing and regulatory compliance. Clients highlight their ability to handle complex tasks efficiently, often replacing multiple in-house positions at reduced costs. The company is praised for its quick response times and reliable delivery of quality results, showcasing their dedication and strong client service. Overall, OptimumSource is well-positioned as a valuable partner for organizations seeking to optimize their HR functions. - 1 review for human resources industry - $50,000 – $199,999 avg. project cost - Payment Processing for Manufacturing Company (3.5/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/optimumsource/137245) #### 3.8 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight OptimumSource's competitive pricing and significant value for money. One client noted a monthly saving of $2,000, while another reported savings exceeding $10,000 monthly. Their billing structure is clear, with monthly charges for base services and additional costs for advanced needs. Overall, clients appreciate the cost-effectiveness and reliability of OptimumSource, indicating that the services provided exceed in-house capabilities at a favorable price. [Read All Reviews](https://clutch.co/profile/optimumsource?verified=true#reviews) - $10,000 to $49,000 (3 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 4 cities - Kansas City, Missouri (1 projects) - Rock Island, Illinois (1 projects) - Brooklyn, New York (1 projects) - Oakmont, Pennsylvania (1 projects) [View Reviews](https://clutch.co/profile/optimumsource?verified=true#reviews) --- ### [Konnektors](https://clutch.co/profile/konnektors) #### 4.1 out of 5 star rating (7 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Davao City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 14% Back Office Outsourcing - 15% Call Center Services - 10% Content Marketing - 10% Customer Service Outsourcing - 30% Email Marketing - 11% Sales Outsourcing - 10% Social Media Marketing #### Company description Konnektors is a company specializing in Contact Center Services, excelling in lead generation, telemarketing services, and appointment setting. Across their reviews, 100% of clients note impressive customer support and responsiveness. A recurring theme, mentioned in 67% of reviews, highlights their dedication and flexibility in managing customer relationships and appointments. Clients appreciate their professionalism and strategic use of telephonic support. [Visit Website](https://www.konnektors.com/) #### Results-oriented Konnektors has received positive feedback for their results-oriented approach, particularly in lead generation and website development. Clients praised their commitment to aligning project outcomes with goals, emphasizing efficient communication and strong team management. Specific instances highlight their effective lead generation strategies, which are data-driven and tailored, enhancing outreach efforts. Overall, clients view Konnektors as a valuable partner in driving growth and ensuring lead conversion through a holistic and effective methodology. - Web Dev & Lead Generation for Trading Co (4.5/5, Nov 15, 2024): Working with Konnektors for lead generation and business growth has been an exceptional experience. Their team demonstrates outstanding commitment, ensuring that each aspect of the project aligns with our goals and standards. Their strong team management skills help in seamless coordination and communication, making the workflow efficient and productive. [Read Full Review](https://clutch.co/go-to-review/konnektors/331152) - Web Dev & Lead Generation for Trading Co (4.5/5, Nov 15, 2024): Konnektors excels in website development, crafting sites that are not only visually appealing but also optimized for conversions. They focus on user experience and backend functionality, resulting in a site that performs well both technically and in generating leads. [Read Full Review](https://clutch.co/go-to-review/konnektors/331152) - Web Dev & Lead Generation for Trading Co (4.5/5, Nov 15, 2024): Konnektors stands out in sales process outsourcing, taking a comprehensive approach that covers everything from outreach to final conversion. Their lead generation strategies are data-driven and tailored, which has greatly enhanced our outreach efforts and ensured a steady pipeline of qualified leads. [Read Full Review](https://clutch.co/go-to-review/konnektors/331152) - Web Dev & Lead Generation for Trading Co (4.5/5, Nov 15, 2024): Their follow-up system is highly effective, allowing them to engage with potential customers thoughtfully and consistently. The team prioritizes relationship-building and timely communication, enhancing customer trust and significantly increasing the chances of converting leads into long-term clients. [Read Full Review](https://clutch.co/go-to-review/konnektors/331152) #### 3 reviews mention Call Center Services Call Center Provider for Logistics Services Company 4.5/5 — Konnektors provided call center services with the aim of generating leads. They called contacts with particular job titles based on target markets and industries, along with email and phone scripts. - 1 of 3 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - Less than $10,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/konnektors/137165) #### 4.3 out of 5.0 rating for cost What Clients Have Said Clients frequently commend Konnektors for their competitive pricing and the overall value they deliver. For instance, one client noted, 'Good value for cost,' while another emphasized that their 'pricing fit our budget' and resulted in an 'impressive conversion rate.' Overall sentiment reflects satisfaction with the cost-effectiveness of services, although there was one instance where expectations were not met, highlighting the importance of consistent delivery across projects. [Read All Reviews](https://clutch.co/profile/konnektors?verified=true#reviews) - Less than $10,000 (5 reviews) - $10,000 to $49,000 (2 reviews) #### Completed projects in 2 countries - Australia (1 projects) - United States (5 projects) [View Reviews](https://clutch.co/profile/konnektors?verified=true#reviews) --- ### [Dynamic Business Outsourcing Solutions](https://clutch.co/profile/dynamic-business-outsourcing-solutions) #### 4 out of 5 star rating (1 reviews) - $5,000+ minimum project size - 50 - 249 employees - Quezon City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 20% IT Staff Augmentation - 20% Staffing #### Company description Dynamic Business Outsourcing Solutions is a business process outsourcing company providing administrative support and staffing solutions. Feedback indicates a positive experience, with 100% of the reviewers highlighting effective staff support and training. However, there is a suggestion for improvement in aligning reporting with client-specific key result areas. [Visit Website](https://www.dbos.com.au/) #### Great team The sentiment regarding Dynamic Business Outsourcing Solutions (DBOS) is overwhelmingly positive, with clients highlighting their great team. One reviewer noted that their experience with DBOS was excellent, particularly praising the team's support in administrative tasks and staff training. They emphasized the effective collaboration and ongoing training, which contributed to improved processes. Overall, clients appreciate the professionalism and responsiveness of DBOS, indicating a strong alignment with their project needs. #### Experience in 1 industry Dynamic Business Outsourcing Solutions has received positive feedback particularly from the financial services industry, where they provided effective administrative support and back-office processing for an insurance brokerage. Clients commend their cost-effective solutions, strong training support, and efficient communication. Overall sentiment in this sector highlights DBOS's expertise in enhancing operational efficiency, making them a suitable partner for businesses seeking administrative outsourcing in finance. [Read All Reviews](https://clutch.co/profile/dynamic-business-outsourcing-solutions?verified=true#reviews) ##### Financial services Experience Dynamic Business Outsourcing Solutions (DBOS) has demonstrated strong expertise in providing administrative support tailored for the financial services industry, particularly in claims management. Clients highlight their effective back-office processing, staff training, and commitment to ongoing support. The positive sentiment reflects DBOS's capacity to enhance operational efficiency while maintaining quality service. However, clients suggest improvements in aligning reporting practices with specific key performance indicators to better meet expectations. - 1 review for financial services industry - $50,000 – $199,999 avg. project cost - Administrative Support for Insurance Brokerage (4.0/5, Sep 4, 2019): Dynamic Business Outsourcing Solutions provided full administrative support for an insurance brokerage. Their team provides staff screening, interviewing services, and additional facilities for employees. [Read Full Review](https://clutch.co/go-to-review/dynamic-business-outsourcing-solutions/37551) #### 4.0 out of 5.0 rating for cost What Clients Have Said Clients have expressed satisfaction with Dynamic Business Outsourcing Solutions' cost-effective services, highlighting their ability to provide comprehensive administrative support within budget. One client noted the recommendation from another company, emphasizing DBOS's value in enhancing operational efficiency. However, there are suggestions for improvement in their reporting practices to better align with client expectations. Overall, the sentiment reflects a positive perception of the company's pricing relative to the quality of services provided. [Read All Reviews](https://clutch.co/profile/dynamic-business-outsourcing-solutions?verified=true#reviews) - $50,000 to $199,999 (1 reviews) --- ### [BBC Global Services](https://clutch.co/profile/bbc-global-services) #### 4.4 out of 5 star rating (9 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Davao City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 50% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Web Design - 10% Web Development #### Company description BBC Global Services is a company specializing in Contact Center Services, providing virtual assistant support for various industries. Reviews indicate a high satisfaction rate, with approximately 67% of clients praising their efficiency and communication. However, a minority (about 33%) expressed dissatisfaction with project management and professionalism. Their services have been noted for significant time and cost savings, particularly in administrative assistance. [Visit Website](https://www.bbcglobalconnect.com/clutch) #### High-quality work BBC Global Services consistently receives high praise for delivering high-quality work. Clients highlighted their responsiveness and effective communication, with one review noting 'excellent delivery of services' and 'very responsive company.' Another client emphasized the 'top-quality work' provided, particularly in managing clerical tasks and customer interactions. Overall, the sentiment reflects strong satisfaction with the quality and efficiency of BBC's services, exceeding client expectations across various projects. - Virtual Assistant Services for Oculoplastic Surgery Clinic (5.0/5, Aug 22, 2023): Excellent delivery of services. Very responsive company. No suggestions for improvement as they've exceeded our expectations. [Read Full Review](https://clutch.co/go-to-review/bbc-global-services/227350) - Virtual Assistance for Gym (5.0/5, Nov 29, 2022): BBC has provided top-quality work. BBC timely completes tasks is effective dealing with the workflow between BBC and the gym. [Read Full Review](https://clutch.co/go-to-review/bbc-global-services/169432) #### 4.5 out of 5.0 rating for cost What Clients Have Said Clients generally perceive BBC Global Services as offering good value for money, with competitive pricing highlighted in multiple reviews. One client noted their pricing fit the budget and provided great value, while another emphasized cost savings compared to hiring internally. Overall sentiment reflects satisfaction with the services provided relative to their costs, although there are some isolated negative experiences, which do not overshadow the majority of positive feedback regarding affordability and effectiveness. [Read All Reviews](https://clutch.co/profile/bbc-global-services?verified=true#reviews) - $10,000 to $49,000 (5 reviews) - Less than $10,000 (1 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 9 cities - Raleigh, United States (1 projects) - Austin, Texas (1 projects) - Chicago, Illinois (1 projects) - Lyndhurst, New Jersey (1 projects) - Brooklyn, New York (1 projects) - Manhattan, New York (1 projects) - Silverdale, Washington (1 projects) - Scranton, Pennsylvania (1 projects) - Windsor, New Jersey (1 projects) This provider is fluent in 4 languages: - Bengali - English - Hindi - Spanish [View Reviews](https://clutch.co/profile/bbc-global-services?verified=true#reviews) #### 72% of employees work in Davao City office Davao City, Philippines 4th Floor, La cima Building, 2, 15 Jln Palma Gil St 151 - 200 employees 888-944-6618 [See All Locations (4)](https://clutch.co/profile/bbc-global-services#location) --- ### [Concert 8 Solutions Inc.](https://clutch.co/profile/concert-8-solutions) #### 3.5 out of 5 star rating (3 reviews) - 50 - 249 employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 10% Call Center Services - 65% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Concert 8 Solutions Inc. is a customer service center specializing in Contact Center Services, including inbound and outbound call handling, customer support, and telephonic support. Reviews are mixed, with 67% positively commending their professionalism, responsiveness, and effective communication, while 33% highlight ethical concerns regarding financial practices, specifically around refunding deposits. [Visit Website](https://www.concert8.com/) #### Communicative Concert 8 Solutions Inc. has received high praise for their communicative approach, with clients noting their 'extremely effective' workflow and responsiveness. One client highlighted the seamless transition from weekly meetings to effective communication via Slack, emphasizing the team's readiness to engage as needed. Their professionalism and pleasant demeanor further enhance client interactions, leading to a positive overall sentiment regarding communication capabilities. - Helpdesk Services for AI Company (5.0/5, Apr 26, 2022): Extremely effective. At the beginning our DevOps Team Leader had weekly meetings with the team, afterwards these meetings became redundant and we moved to communicating through Slack. They were always extremely responsive and ready to jump to a meeting if needed. Their professionalism and understanding of our complex product, as well as their responsiveness. In addition, everyone in Concert8 were extremely pleasant to communicate with. [Read Full Review](https://clutch.co/go-to-review/concert-8-solutions/16779) #### Experience in 3 industries Concert 8 Solutions Inc. has received positive feedback particularly in the IT Services and Media industries. Clients from IT Services praise their helpdesk support and professionalism, though some issues regarding financial practices were noted. In the Media sector, they excelled in providing live chat support, resulting in increased sales inquiries. Overall, they are regarded as responsive and dedicated, making them a suitable choice for clients in IT and Media seeking reliable outsourced services. [Read All Reviews](https://clutch.co/profile/concert-8-solutions?verified=true#reviews) ##### IT Services Experience Concert 8 Solutions Inc. has received mixed feedback in the IT Services industry, particularly for their after-hours help desk services. Clients noted their initial alignment in values and good project management, yet concerns arose regarding ethical practices, specifically related to financial transparency and deposit refunds. While their expertise in IT support was acknowledged, the overall sentiment highlights significant trust issues that potential clients should consider when evaluating them for their projects. - 1 review for it services industry - $200,000 – $999,999 avg. project cost - IT Staff Augmentation for IT Services Co (0.5/5, Sep 20, 2024): Concert 8 Solutions Inc. provided IT support for an IT services company. The team gave extended help desk services for after-hours support requirements. [Read Full Review](https://clutch.co/go-to-review/concert-8-solutions/316074) ##### Other Industry Experience Concert 8 Solutions Inc. has received positive feedback from clients within the Other Industry sector, highlighting their professionalism, responsiveness, and expertise in providing helpdesk services. Clients commend their ability to quickly understand complex products and maintain effective communication throughout the project. The company’s proactive engagement has led to the timely identification and resolution of issues, positively impacting client operations. Overall, their strong performance and commitment to service make them a suitable partner for businesses in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Helpdesk Services for AI Company (5.0/5, Apr 26, 2022): Concert8 provided their client with 24/7 helpdesk services for an  AI company. This included extensive training on the client's product and escalating tickets to in-house engineers.  [Read Full Review](https://clutch.co/go-to-review/concert-8-solutions/16779) ##### Media Experience Concert 8 Solutions Inc. has garnered positive feedback from clients in the Media industry, particularly for their effective live chat solutions. A client from the Philippine Canadian Inquirer noted an increase in sales inquiries after implementing their service. The team's friendliness, accessibility, and commitment to quality were highlighted as strengths, though suggestions for a faster onboarding process were mentioned. Overall, their expertise in enhancing client communications positions them as a strong candidate for media-related projects. - 1 review for media industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Live Chat Support for Newspaper Company (5.0/5, Jun 1, 2021): Concert 8 Solutions Inc. has created live chat support for a newspaper company. This platform allows users to inquire about the client's services and offerings thru Facebook messenger.  [Read Full Review](https://clutch.co/go-to-review/concert-8-solutions/40632) #### 3.5 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Concert 8 Solutions Inc. as offering good value for money, with comments highlighting their competitive pricing and professional service. One client noted their 'good value for cost' and another appreciated their responsiveness and professionalism. However, a serious concern was raised regarding unethical practices related to deposit refunds, which negatively impacted the overall sentiment. Overall, while some clients were satisfied with the service quality, issues regarding financial integrity were significant. [Read All Reviews](https://clutch.co/profile/concert-8-solutions?verified=true#reviews) - Less than $10,000 (2 reviews) - $200,000 to $999,999 (1 reviews) #### 94% of employees work in Makati office Makati, Philippines Philippines Address: Ground Floor, Alco Building, 391 Sen. Gil J. Puyat Ave. 76 - 100 employees [See All Locations (2)](https://clutch.co/profile/concert-8-solutions#location) --- ### [VXI Global Solutions Inc.](https://clutch.co/profile/vxi-global-solutions-0) - $25,000+ minimum project size - < $25 average hourly rate - 10,000+ employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Custom Software Development - 5% AR/VR Development - 5% AI Development - 10% Back Office Outsourcing - 25% Call Center Services - 45% Customer Service Outsourcing #### Company description VXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services. [Visit Website](http://www.vxi.com/) #### 54% of employees work in Makati office Makati, Philippines SM Cyber2, Jupiter and Zodiac Sts. cor. Buendia Ave., 2001 - 5000 employees 1639177775555 [See All Locations (4)](https://clutch.co/profile/vxi-global-solutions-0#location) --- ### [Outsource Accelerator](https://clutch.co/profile/outsource-accelerator) - $1,000+ minimum project size - $25 - $49 average hourly rate - 50 - 249 employees - Taguig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 60% Call Center Services - 30% Customer Service Outsourcing - 10% Business Consulting #### Company description Outsource Accelerator, a telephone answering service, was founded in 2016. They provides Call Center Services and Customer Service Outsourcing. [Visit Website](https://outsourceaccelerator.com/) --- ### [HSN Philippines, Inc.](https://clutch.co/profile/hsn-philippines) - $5,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Mandaluyong, Philippines #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 40% Call Center Services - 20% Customer Service Outsourcing - 5% IT Managed Services - 10% Sales Outsourcing - 5% Social Media Marketing - 5% IT Staff Augmentation #### Company description In Mandaluyong, Philippines and Manila, Philippines, HSN Philippines, Inc. Is a phone answering service. The team focuses on Call Center Services and Customer Service Outsourcing. [Visit Website](https://www.hsnservice.com/) --- ### [ePerformax Contacts Center and BPO](https://clutch.co/profile/eperformax-contacts-center-bpo) - 1,000 - 9,999 employees - Pasay, Philippines #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description EPerformax Contacts Center and BPO is a large phone answering service in Pasay, Philippines. The team offers Call Center Services. [Visit Website](https://eperformax.com/) --- #### Get personalized agency matches based on your project goals. [Find the right fit](https://project.clutch.co/project-brief?source=directory_slide_in_CTA&BPB_adoption_source=directory) ## Why Trust Clutch At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences. Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. 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