# Top Call Center Services & Voice Services in Manila Highly reviewed Call Centers companies in Manila include Helpware CX, Outsourced, Big Outsource, Remote CoWorker, Unity Communications, TDCX, Enshored, Welsend, Fusion CX, TRU29 Solutions Inc.. We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. [Learn how Clutch ensures trust](#why-trust-clutch) ## List of the Best Top Call Center Services & Voice Services in Manila Ratings Updated: Sep 17, 2026 ### [Helpware CX](https://clutch.co/profile/helpware-cx) #### 4.8 out of 5 star rating (47 reviews) - $5,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Taguig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 20% Call Center Services - 10% Content Moderation Services - 50% Customer Service Outsourcing - 10% Data Annotation Services #### Company description Helpware CX is a professional provider of Contact Center Services, specializing in comprehensive Customer Support Services including Inbound and Outbound Call Handling, Phone Support, and Telephonic Support. The company has consistently received high ratings, with reviews highlighting their flexibility, seamless integration, and proactive management. Approximately 90% of reviews noted their impressive ability to customize services, adapt quickly, and maintain effective communication. [Visit Website](https://helpware.com/cx/services/call-center-philippines/?utm_source=clutch.co&utm_medium=referral&utm_campaign=ph-call-centers-manila) #### Easy to reach Clients have consistently praised Helpware for their exceptional accessibility and responsiveness. One client highlighted the 'friendliness and composure' of the team, noting their readiness to assist in various situations. The seamless communication with team leads and account managers contributed to a workflow with 'limited to zero bureaucracy,' allowing for quick adaptations. Overall, the sentiment reflects a strong appreciation for Helpware's commitment to being easily reachable and supportive throughout the project. #### 21 reviews mention Call Center Services Call Center Services for Digital Government Partner 5.0/5 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. - 17 of 21 Call Center Services reviews are 5 stars - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/helpware-cx/21826) #### Experience in 13 industries Helpware has demonstrated significant expertise across diverse industries, including telecommunications, information technology, healthcare, eCommerce, and financial services. Feedback highlights their strengths in rapid project management, effective customer support, and adaptability to client needs. The telecommunications sector noted increased customer acquisition, IT firms praised Helpware for staff training and support efficiency, while healthcare clients emphasized improved patient engagement. Overall, sentiment is positive, with clients commending Helpware’s collaborative culture and responsiveness, making them a suitable partner across various sectors. [Read All Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews) ##### Retail Experience Helpware CX has received positive feedback from clients in the Retail industry, highlighting their expertise in order processing and customer interaction management. Clients appreciate Helpware CX's ability to seamlessly integrate with their teams, demonstrating strong communication and responsiveness. The company's training and quick decision-making empower staff to address customer issues effectively. Overall, Helpware CX is well-regarded for enhancing operational efficiency and supporting growth for Retail businesses. - 1 review for retail industry - $10,000 – $49,000 avg. project cost - Customer Service Staff for Sports Gear Rental Company (4.5/5, Apr 24, 2019): A dedicated resource from Helpware helped process orders, coordinate with vendors, and respond to customer inquiries. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/94054) ##### Automotive Experience Helpware CX has demonstrated strong expertise and reliability in supporting digital marketing projects within the Automotive industry. Clients have praised their thorough communication, project management, and timely completion of tasks, contributing positively to business goals. The team's ability to handle diverse projects and their reasonable rates make Helpware CX a strong candidate for companies seeking efficient marketing solutions in the Automotive sector. - 1 review for automotive industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back Office & Digital Marketing Support for Digital Solutions Company (5.0/5, Jan 9, 2019): Helpware helped set up digital marketing accounts in Bing, DoubleClick, Facebook, Google Ads, Google Analytics, and Google Tag Manager. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/42230) ##### Telecommunications Experience Helpware CX has received positive feedback from clients in the Telecommunications industry, highlighting their expertise in customer research and marketing strategies. One client noted that Helpware CX successfully attracted six new customers through their effective engagement. The company's project management was praised for its speed and efficiency, with clients appreciating the prompt communication. Overall, Helpware CX is seen as a strong partner capable of delivering value and impactful results in the Telecommunications sector. - 1 review for telecommunications industry - Unknown avg. project cost - Customer Research Services for Telecommunications Co (4.5/5, May 12, 2026): Helpware CX provided customer research services for a telecommunications company. The goal was to attract customers. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/456537) ##### Information technology Experience Helpware CX has received positive feedback in the Information technology industry, highlighting their expertise in project management, responsiveness, and quality of service. Clients commend Helpware CX for their ability to hire, train, and retain skilled resources effectively while delivering projects on time and within budget. Their strong communication and collaborative approach have been noted as key strengths, contributing to enhanced operational efficiency and cost savings for clients. Overall, Helpware CX is highly regarded as a reliable partner for IT projects. - 2 reviews for information technology industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Image Annotation for Computer Vision Software (5.0/5, May 29, 2019): Helpware annotated thousands of images for computer vision models. They adjusted their internal tools to match the specified business process and did QA. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/109902) - Staff Aug & Back Office Outsourcing for Cybersecurity Co (5.0/5, May 13, 2025): Helpware provided staff augmentation for a cybersecurity company. Helpware assembled a team of 15 resources and provided best practices and process training to support the client's alert monitoring service. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/373970) ##### Other industries Experience Helpware CX has received positive feedback across the Other industries sector, demonstrating its expertise in providing scalable, high-quality customer support and operational solutions. Clients have praised the company's responsiveness, adaptability, and dedication to enhancing customer satisfaction, leading to improved engagement and operational efficiency. The collaborative approach and ability to seamlessly integrate with clients' teams further highlight Helpware CX’s strengths, making it a suitable partner for businesses seeking reliable support in diverse operational tasks. - 28 reviews for other industries industry - 23 reviews are 5 stars - $200,000 – $999,999 avg. project cost - BPO & IT Services for HealthTech Firm (5.0/5, Nov 3, 2021): A health technology company has hired Helpware for their BPO and IT services. The team provides ongoing support for any urgent IT-related matters or business process challenges. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/3930) - Customer Support for Custom Meal Service Provider (5.0/5, Feb 4, 2022): Helpware provides customer support for a custom meal service provider's geographically diverse clientele. Their aim is to increase the client's coverage of time zones with more agents. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/10409) - Call Center Services for Digital Government Partner (5.0/5, Jun 6, 2022): Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/21826) - Staffing for Wine Distributor (5.0/5, Aug 22, 2019): Helpware provided staffing services to a wine business looking to find skilled employees overseas that would assist with customer support. Their team provided training services to potential hires.  [Read Full Review](https://clutch.co/go-to-review/helpware-cx/30582) - Call Center Services for Food & Beverage Company (5.0/5, Aug 10, 2020): Helpware ensures a customer support workforce for a food and beverage company is always available. They guarantee that all calls are being attended and support requests are cleared up immediately. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/35032) - Call Center Services for Nonprofit Organization (5.0/5, Jun 2, 2021): Helpware handles call center services for a nonprofit organization. The team provides daily operational support, making outbound calls to pharmacies and clinics to gather COVID-19 vaccination data. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/41747) - Tech Support for Valet Tech Solution Provider (5.0/5, Jan 25, 2019): Helpware provides software and hardware support for a tech company’s clients. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/49275) - Customer Service via Chat (5.0/5, Feb 1, 2019): Helpware uses ticket tracking software to triage and resolve customer inquiries and drive sales. They also help build/design online stores. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/53030) - Call Center Services for Professional Services Company (5.0/5, Sep 24, 2020): Helpware provides customer support for a resume building website. They were involved in the hiring process, and they brought on qualified services agents to handle incoming calls and field emails. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/71254) - Staff Augmentation for Computer Software Company (4.5/5, Oct 24, 2019): Helpware augmented the staff of a computer software company. Their team was responsible for account management assistance and daily operations. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/72046) - Customer Service Team for Lifestyle Brand (5.0/5, Oct 28, 2019): Helpware provided customer support services for a lifestyle brand. This included responding to inquiries regarding order status, conducting refunds and exchanges, answering incoming calls, and more. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/74209) - BPO Services for Sports Management Technology Platform (4.5/5, May 11, 2020): Helpware supports business processes for a sports management technology platform. They assist customers with technology to build registration profiles in order to extend hours. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/83769) - Customer Support for Lifestyle Product Supplier (5.0/5, Apr 4, 2019): Helpware provides ongoing customer service support for a consumer goods company. They answer all tickets and inquiries on several channels; process defects, refunds, and fraud claims; and log important data. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/84412) - Support Program Dev for Volunteer Computer Software Startup (4.5/5, Oct 12, 2020): Helpware is working on customer support services and establishing a 3-tier customer support program that supports users and provides quick feedback. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/84863) - Research Data for Customer Service & Engagement Platform (5.0/5, Apr 12, 2019): Helpware conducted research on a customer metric to improve a sales process.    [Read Full Review](https://clutch.co/go-to-review/helpware-cx/88216) - BPO for Meditation App Business (5.0/5, Nov 9, 2020): Helpware provides reps to support the organization’s small and medium-sized businesses (SMBs). Their work has involved automating and documenting onboarding processes. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/109848) - Centralization Process & Outsourcing Svcs for Treatment Firm (5.0/5, Aug 18, 2021): Helpware helped a treatment center centralize their processes by identifying their training needs and performance metrics. They continue to provide outsourcing services to the company. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/110972) - Customer Experience Resource Augmentation for Candy Company (4.0/5, Jun 20, 2019): Helpware provided two customer experience representatives to accommodate customer requests during a busy season. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/121165) - Project & Customer Support for MSP Company (5.0/5, Sep 28, 2018): Helpware provided staffing services, including project management and client-facing interaction. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/127349) - Customer Tech Support for IT Company (5.0/5, Oct 4, 2018): Helpware provided remote technical assistance, answering customer questions and resolving issues over the phone. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/129619) - Scaling Customer Support for Womens' Fashion Marketplace (4.0/5, Oct 4, 2018): Helpware provides ongoing customer support for an e-commerce platform. Their customer service representatives correspond via phone, email, and live chat. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/129699) - Customer Support & Back-Office Work for Software Company (5.0/5, Feb 5, 2020): Helpware provides call center services (e.g., live chat, email) to manage a software company's customer support line. They also handle customer billing and subscription-related tasks. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/132716) - Inbound, Outbound, & Back Office for Pain Management Practice (5.0/5, Oct 18, 2018): To better support new clients, Helpware handles administrative processes for a medical practice, including inbound calls, outbound calls, and document management. They also helped digitize internal operations. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/135893) - Video Labeling For IoT Company (5.0/5, Oct 3, 2022): An IoT company hired Helpware to handle their video labeling efforts. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/160836) - Customer Support Services for Grocery Delivery Company (5.0/5, May 1, 2023): Helpware provides customer support services to a grocery delivery firm. They've deployed over 30 agents to provide support in the client's email, text messages, and social media channels. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/198530) - Call Center Services for Hotel Booking Software Company (5.0/5, Aug 21, 2023): Helpware provided call center services for a hotel booking software company. The team implemented a 24/7 multi-lingual support center solution and provided the client with agents. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/226842) - Customer Service Outsourcing for Parking Software Company (5.0/5, Feb 12, 2024): Helpware provides ongoing customer service outsourcing services for a parking software company. The team handles equipment and software; they’re in charge of remotely troubleshooting issues for end clients. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/268263) - Video Dev, Graphics & Digital Mktg for Healthcare Mktg Firm (5.0/5, Aug 7, 2024): Helpware has been hired by a healthcare marketing firm to support their marketing team with video development, graphics, and digital marketing. The team is tasked with applying backroom marketing expertise. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/305795) ##### eCommerce Experience Helpware CX has received positive feedback from clients in the eCommerce industry, highlighting their expertise in customer service solutions. A senior customer support manager noted their alignment in company values and culture, along with their ability to provide customized support. Clients appreciate Helpware CX's responsiveness, timely project management, and cost-effectiveness, resulting in improved customer interaction metrics. Overall, the sentiment indicates that Helpware CX is a strong candidate for eCommerce businesses seeking reliable customer service partners. - 1 review for ecommerce industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support for Clothing Company (5.0/5, Dec 8, 2023): Helpware provides customer support to a clothing company. They provide customer service agents to strengthen the internal sales team and cater to customers. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/254956) ##### Media Experience Helpware CX has received positive feedback from clients in the Media industry, particularly highlighting its expertise in content management and customer support. Clients noted significant improvements in customer satisfaction and engagement metrics, attributing these successes to Helpware CX's proactive project management and flexible approach. The company's ability to provide tailored solutions and maintain consistent communication has been instrumental in driving growth for its Media partners, suggesting that Helpware CX is a strong fit for businesses looking to enhance their customer experience and content strategy. - 2 reviews for media industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Social Media Management for Author (5.0/5, Feb 26, 2019): Helpware manages marketing coordination and social media.  They collaborated on a style guide and now operate a content calendar. The internal team creates the content, which Helpware then edits and posts. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/65247) - Call Center Services for Resume Builder Website (5.0/5, Apr 29, 2021): Helpware provides ongoing call center services for a resume builder website. The team provides product support and technical troubleshooting via email and phone channels. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/138213) ##### Advertising & marketing Experience Helpware CX has received positive feedback from clients in the Advertising & marketing industry, highlighting their expertise in social media strategy, email campaigns, and customized marketing solutions. Clients appreciate Helpware CX's ability to enhance brand presence, streamline workflow, and save time on manual tasks, resulting in increased engagement and client acquisition. Their professional communication and commitment to quality make them a strong partner for businesses seeking to enhance their marketing efforts. - 3 reviews for advertising & marketing industry - Less than $10,000 avg. project cost - Design & SMM for Graphic Design Firm & Online Shop (4.5/5, Jan 13, 2021): Helpware provides ongoing design and social media marketing for a graphic design firm and online shop. The team was hired to provide design and production assistance, as well as create a social media plan. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/34522) - Staffing for Article Engagement Specialists (4.0/5, Oct 5, 2018): Helpware provides assistance with staffing resources for article engagement tasks in German and English. They source and vet potential candidates before training them via video conferences. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/130167) - Staff Augmentation for Marketing Agency (4.5/5, Feb 20, 2020): Helpware buttressed the marketing efforts of an e-commerce-focused marketing agency. They helped the client craft personalized messaging for prospective clients. The team also spearheaded email campaigns. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/144430) ##### Arts, entertainment & music Experience Helpware CX demonstrates strong expertise and effectiveness in providing customer support solutions for the Arts, entertainment & music industry. Clients praise their ability to manage communication channels efficiently and accommodate feedback quickly, resulting in significant time savings and improved service delivery. The 24/7 support ensures coverage for diverse user needs, enhancing customer experience. Overall, the positive sentiment in reviews highlights Helpware CX as a reliable partner capable of adapting to the specific demands of the industry. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Online Store Platform (5.0/5, Dec 17, 2020): Helpware provides ongoing call center services for an online store platform. The team supplies seven days a week coverage and they handle calls, chats, and other support and assistance channels. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/140836) ##### Education Experience Helpware CX has received positive feedback from clients in the Education industry, particularly for its expertise in customer support. Clients appreciate the team's proactive approach and effective communication, which enhances the learning experience for students using educational software. The ability to provide timely and helpful support has been highlighted as a key strength, indicating that Helpware CX is well-equipped to meet the needs of educational organizations seeking reliable assistance. - 1 review for education industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for E-Learning Software Company (5.0/5, Aug 29, 2020): Helpware provided call center services for an e-learning software company. The team provides support to students who are attempting to navigate the software. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/51984) ##### Business services Experience Helpware CX has received positive feedback in the Business services industry for its exceptional support and expertise. Clients appreciate the seamless collaboration and the ability to offload tasks, enabling them to focus on core business activities. The responsiveness and attentiveness of Helpware CX's team are frequently highlighted, along with their capacity to adapt and grow with clients' needs. Overall, Helpware CX demonstrates a strong commitment to enhancing client operations and delivering quality service, positioning itself as a valuable partner in the Business services sector. - 3 reviews for business services industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Administrative and Internal Support for Strategy Consultancy (5.0/5, Oct 23, 2019): Helpware provided branding and design work for a business strategy consulting firm. Their team was an extension of the internal team, bolstering day-to-day operations. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/70882) - Customer Support for Analytics Company (5.0/5, Sep 27, 2018): Helpware provides full-service customer support throughout the business week. The team is contracted on an ongoing basis. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/127201) - Office Support Resources for Hiring Company (5.0/5, Oct 6, 2018): Helpware handles various engineer recruitment processes such as registering new companies, producing weekly reports, managing databases, and facilitating document exchanges with candidates. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/130551) ##### Financial services Experience Helpware CX demonstrates significant expertise in the Financial services industry, with clients praising their ability to provide tailored research and outsourcing solutions. Reviews highlight Helpware CX's proactive approach to understanding complex sectors, particularly in healthcare within finance, and their effective CRM administration. Clients appreciate their high level of integration and communication, contributing to improved operational efficiency and sustained growth. Overall, Helpware CX is recognized as a valuable partner capable of enhancing business performance in the Financial services sector. - 2 reviews for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Mkt Research & CRM Administration for Financial Services Co (4.0/5, Oct 23, 2019): Helpware provides outsourced workforce solutions to a financial services company. They conduct research on operators and themes within the US healthcare services space. The team also administers the CRM. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/70550) - Data Entry & Back Office Support for Marketing Services Company (5.0/5, Oct 17, 2018): Helpware supplements resources for ongoing marketing campaigns. They handle automated outreach efforts and use Zapier to manage relationships. The team oversees event registration and the user database. [Read Full Review](https://clutch.co/go-to-review/helpware-cx/135133) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Helpware's strong value for money, with many noting that their pricing aligns well with budgetary constraints while delivering high-quality services. For instance, a CEO mentioned they chose Helpware due to its 'good value for cost' and 'pricing fit our budget.' Another client emphasized significant cost savings and efficient project management, stating, 'They meet deadlines and stay within the budget.' Overall, feedback reflects a positive sentiment regarding Helpware's affordability and the quality of their work. [Read All Reviews](https://clutch.co/profile/helpware-cx?verified=true#reviews) - $50,000 to $199,999 (12 reviews) - $10,000 to $49,000 (10 reviews) - Less than $10,000 (4 reviews) - $200,000 to $999,999 (3 reviews) - $1,000,000 to $9,999,999 (3 reviews) - $10,000,000 + (1 reviews) --- ### [Outsourced](https://clutch.co/profile/outsourced) #### 4.9 out of 5 star rating (12 reviews) - 1,000 - 9,999 employees - Quezon City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 10% Call Center Services - 15% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 15% HR Outsourcing - 15% IT Staff Augmentation - 15% Staffing #### Company description Outsourced is a versatile company offering recruitment and remote staffing services, specializing in IT and administrative support. The company receives high praise for its professionalism, effective communication, and alignment with client values, with over 90% of reviews noting their positive impact on project efficiency and cost-effectiveness. There is a recurring commendation of their project management skills, with mention of potential improvements in operational controls noted by a minority of reviewers. [Visit Website](https://outsourced.co/) #### Great team Clients consistently commend the team at Outsourced for their exceptional communication, professionalism, and culture fit. One client highlighted the 'fantastic' support and seamless project management, stating the team members are 'just great' people. Another client praised their 'industry expertise and excellence,' emphasizing the positive impact of their contributions on project delivery. Overall, the sentiment reflects strong approval of the team's capabilities and commitment to client success. - IT Staff Augmentation for Digital Agency (5.0/5, Oct 23, 2023): Our team at Outsourced has been excellent throughout the years and their contributions had helped us deliver countless items on time. We're impressed with their industry expertise and excellence. Great people and culture. [Read Full Review](https://clutch.co/go-to-review/outsourced/243203) - Custom Software Development for Boutique Supply Chain Consultancy (5.0/5, Jun 26, 2024): The support team were fantastic and they have Project managed the process from sales, commercial and recruiting the team perfectly. There is always great, clear communication, the follow up of otterAi notes of meetings is great and the team are always more than helpful throughout the process. No request has been too much (and there have been many!). All in all its been seemlessly project managed, communication is perfect and the team are 'just great' people. A real credit to Outsourced. [Read Full Review](https://clutch.co/go-to-review/outsourced/296725) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently commend the company's pricing as fitting their budgets and providing good value for money. One client highlighted the company's pricing as a key reason for selection, noting it offered a 'great culture fit' and 'good value for cost.' Another client echoed this sentiment, stating their investment was 'relatively cheap compared to Australia.' Overall, feedback indicates satisfaction with the cost-effectiveness of the services rendered, aligning well with client expectations. [Read All Reviews](https://clutch.co/profile/outsourced?verified=true#reviews) - $10,000 to $49,000 (1 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 5 countries - Australia (4 projects) - Canada (1 projects) - Israel (1 projects) - Switzerland (1 projects) - United States (3 projects) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/outsourced?verified=true#reviews) #### 52% of employees work in Quezon City office Quezon City, Philippines 18 Floor, Citibank Square, Eastwood City Cyberpark, Quezon City, Metro Manila 401 - 500 employees +61 2 8073 4162 Quezon City, Philippines SM North EDSA Tower 1, North Avenue, Quezon City, Metro Manila 76 - 100 employees +61 2 8073 4162 [See All Locations (10)](https://clutch.co/profile/outsourced#location) --- ### [Big Outsource](https://clutch.co/profile/big-outsource) #### 5 out of 5 star rating (52 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Santo Tomas, Philippines #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 20% Call Center Services - 40% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) #### Company description Big Outsource is a proficient provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Overall, 100% of the reviews praise their commitment to enhancing customer satisfaction, timely project management, and adaptability to client needs. An impressive 67% of reviews highlight their exceptional understanding of client-specific requirements, making them a valuable partner for customer service solutions. [Visit Website](http://www.bigoutsource.com?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Professional Overall, client sentiment regarding Big Outsource's professionalism is overwhelmingly positive. Clients consistently highlight their structured approach, timely deliverables, and adaptability to brand communication styles. For instance, one client noted their ability to integrate seamlessly with internal teams, enhancing client satisfaction. Another emphasized their responsiveness and professionalism, describing the team as a 'direct extension' of their own. Overall, Big Outsource is recognized for its commitment to quality and professionalism in service delivery. - Business & IT Consulting Services for Haircare Company (5.0/5, Aug 5, 2023): Big Outsource's project management approach was highly professional and efficient. They consistently met our deadlines and were responsive to our requests, demonstrating adaptability to our specific needs. [Read Full Review](https://clutch.co/go-to-review/big-outsource/222915) - Bookkeeping Services for Accounting Firm (5.0/5, Jul 31, 2023): Big Outsource has demonstrated excellent project management skills. They consistently deliver on time and are quick to respond to our needs. They always go the extra mile to ensure we're satisfied with their services. [Read Full Review](https://clutch.co/go-to-review/big-outsource/221277) - Back-Office Outsourcing for Legal Company (5.0/5, Jul 25, 2023): Project management was very nice, responsive, and professional. They delivered on time, every time. [Read Full Review](https://clutch.co/go-to-review/big-outsource/219818) - Call Center Services for Logistics Company (5.0/5, Jul 23, 2023): Big Outsource's project management has been top-notch. They consistently delivered on time, meeting all agreed-upon deadlines and project milestones. Their responsiveness to our needs was truly impressive. [Read Full Review](https://clutch.co/go-to-review/big-outsource/219024) - Customer Service Outsourcing for EdTech Company (5.0/5, May 20, 2025): BigOutsource has been a tremendous partner. They are extremely communicative, responsive, their culture is in great alignment with ours, and their staff who work directly with our team supporting our customers are extremely professional, super kind, and feel like a direct extension of our internal team because everyone gets on so well. The employees at this company, from the top down, are amazing people who are extremely professional, are a pleasure to work with, and have been a great partner. [Read Full Review](https://clutch.co/go-to-review/big-outsource/375623) #### Experience in 20 industries Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors. [Read All Reviews](https://clutch.co/profile/big-outsource?verified=true#reviews) ##### Healthcare Experience Big Outsource demonstrates strong expertise in the Healthcare industry, particularly in optimizing operational workflows and enhancing data management. Client feedback highlights their ability to improve project throughput by 25% and enhance client satisfaction through well-structured SOPs. The responsiveness and thoughtful contributions of their virtual assistants were notably praised, indicating a strong alignment with healthcare providers' needs for efficiency and quality care delivery. Overall, Big Outsource appears to be a reliable partner for healthcare businesses seeking administrative support. - 1 review for healthcare industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back Office Outsourcing for Healthcare Company (5.0/5, Aug 5, 2025): Big Outsource provided a healthcare company's virtual assistant services. The team entered contact data, tagged accounts, built automated workflows, transcribed voice notes, and created structured SOPs. [Read Full Review](https://clutch.co/go-to-review/big-outsource/395795) ##### Software Experience Big Outsource has demonstrated notable expertise in the Software industry, particularly in project management and operational efficiency. Clients praise their ability to improve client feedback response times significantly and maintain a high level of organization. Their understanding of branding, despite not being creative experts, adds value to their services. Overall, the sentiment is positive, highlighting their reliability, cultural fit, and commitment to delivering measurable outcomes, making them a strong candidate for businesses seeking software development support. - 1 review for software industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Virtual Assistant Services for Software Company (5.0/5, Jul 30, 2025): Big Outsource provided virtual assistant (VA) services for a software company. The team organized the client's campaign timelines, assets, and client feedback and prepared weekly performance summaries. [Read Full Review](https://clutch.co/go-to-review/big-outsource/394420) ##### Financial services Experience Big Outsource has received positive feedback from clients in the Financial services sector, highlighting their expertise in bookkeeping and financial management. Clients noted a significant improvement in efficiency and accuracy, with one company achieving 99% accuracy in financial records. The provider's project management was praised for timely delivery and responsiveness to client needs. Overall, Big Outsource is recognized for its professionalism, strong alignment with client values, and ability to enhance operational productivity, making them a suitable partner for businesses in this industry. - 2 reviews for financial services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Bookkeeping Services for Accounting Firm (5.0/5, Jul 31, 2023): Big Outsource provides bookkeeping services to an accounting firm. Their tasks include recording the client's financial transactions, reconciling bank statements, and managing accounts payable and receivable. [Read Full Review](https://clutch.co/go-to-review/big-outsource/221277) - VA & Back Office Outsourcing for FinTech Co (5.0/5, Jul 29, 2025): Big Outsource provided a virtual assistant for a fintech company. The team handled email triage, set up client meetings, helped prep weekly analytics reports, and drafted social media captions. [Read Full Review](https://clutch.co/go-to-review/big-outsource/394114) ##### Chemicals & Biotechnology Experience Big Outsource has demonstrated strong expertise in the Chemicals & Biotechnology industry, particularly in enhancing customer service operations. Clients have reported a 40% reduction in response times and a 20% increase in customer satisfaction due to their tailored, proactive support. Their commitment to excellence and efficient project management resulted in measurable improvements, such as reduced complaints and increased retention. Overall, feedback highlights their ability to understand client needs and deliver high-quality, responsive services, making them a valuable partner for businesses in this sector. - 2 reviews for chemicals & biotechnology industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Services for Petrochemical Company (5.0/5, Jul 13, 2023): Big Outsource was hired to enhance the customer service operations of a petrochemical company. The team was responsible for streamlining customer support processes and optimizing response times. [Read Full Review](https://clutch.co/go-to-review/big-outsource/216078) - Virtual Assistant Services for Research Materials Supplier (5.0/5, Jul 25, 2025): Big Outsource provided virtual assistant services for a research materials supplier. The team managed the client's editing calendar, tracked manuscript revisions, and followed up with end clients for payments. [Read Full Review](https://clutch.co/go-to-review/big-outsource/393182) ##### Other industries Experience Big Outsource has demonstrated notable expertise and effectiveness in the Other industries sector, particularly in data management and content enhancement. Clients commend their ability to efficiently handle tasks, reduce preparation time, and enhance the quality of deliverables. Feedback highlights their flexibility, responsiveness, and attention to detail, which have significantly improved operational efficiency. Overall, Big Outsource is regarded as a reliable partner, making them a strong candidate for businesses seeking quality outsourcing solutions in this industry. - 2 reviews for other industries industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Data Entry for E-Commerce Company (5.0/5, Jul 26, 2023): Big Outsource has provided data entry services for an e-commerce company. The team's responsibility has involved inputting manual data into the client's systems. [Read Full Review](https://clutch.co/go-to-review/big-outsource/220125) - Documentation & Transcription for Preservation Mgmt. Company (5.0/5, Jul 1, 2025): Big Outsource provided editing and formatting services for a cultural institution. Their tasks included reformatting PowerPoint decks, creating trainer-facing guides, and transcribing Zoom recordings. [Read Full Review](https://clutch.co/go-to-review/big-outsource/386702) ##### Wellness & Fitness Experience Big Outsource has proven to be a valuable partner in the Wellness & Fitness industry, providing efficient administrative support that enhances client onboarding and financial accuracy. Clients commend their responsiveness and tailored communication, noting significant improvements in workflow efficiency. Their team's understanding of industry nuances contributes to a personalized approach, making them a strong choice for wellness and fitness startups seeking reliable operational support. - 1 review for wellness & fitness industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back-Office Support & Customer Service for Fitness Company (5.0/5, Jun 19, 2025): Big Outsource provided two part-time assistants for a fitness and wellness company. The team focused on financial tracking and documentation and handled client communication and calendar scheduling. [Read Full Review](https://clutch.co/go-to-review/big-outsource/383486) ##### Beauty Experience Big Outsource has demonstrated strong expertise in the Beauty industry, particularly in managing customer inquiries and product listings for clean beauty brands like True Botanicals. Clients have noted significant improvements in customer response times and overall satisfaction, with one review highlighting a boost in star ratings and returning buyers. The company excels in providing personalized support, matching VAs with relevant experience, thereby enhancing the client’s brand voice and customer engagement. Overall, Big Outsource appears to be a valuable partner for businesses in the Beauty sector. - 1 review for beauty industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for Beauty Brand (5.0/5, Jun 14, 2025): Big Outsource provided customer support services for a clean beauty brand. They managed product listing revisions, responded to customer messages, followed up on reviews and feedback, and more. [Read Full Review](https://clutch.co/go-to-review/big-outsource/381849) ##### Education Experience Big Outsource has proven their expertise in the Education industry by enhancing operational efficiency for clients like EdTech companies and educational module providers. Clients have praised their professionalism, responsiveness, and cultural alignment, highlighting significant productivity increases and seamless support integration. With strong project management and a commitment to quality, Big Outsource is well-positioned to meet the unique needs of organizations in the Education sector. - 2 reviews for education industry - 2 reviews are 5 stars - Unknown avg. project cost - Data Entry Process Services for Educational Company (5.0/5, Aug 5, 2023): Big Outsource is responsible for managing the data entry process for an educational company's educational modules. They digitalize the content to streamline the workflow and enhance productivity. [Read Full Review](https://clutch.co/go-to-review/big-outsource/222924) - Customer Service Outsourcing for EdTech Company (5.0/5, May 20, 2025): Big Outsource provides customer service support for an EdTech company. The team collaborates with the client as their internal customer service team to increase their customer service footprint. [Read Full Review](https://clutch.co/go-to-review/big-outsource/375623) ##### Medical Experience Big Outsource has received positive feedback in the Medical industry for their expertise in providing reliable and cost-effective support solutions. Clients appreciate their exceptional communication and responsiveness, which have significantly improved operational efficiency and profitability. The team's proactive approach and ability to adapt quickly to staffing changes have been particularly praised. Overall, Big Outsource is regarded as a reliable partner for businesses seeking to enhance their service delivery in the medical sector. - 1 review for medical industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Call Center Support for Health Consultation Firm (5.0/5, Jul 19, 2023): Big Outsource provides ongoing customer support for a health consultation firm. [Read Full Review](https://clutch.co/go-to-review/big-outsource/217733) ##### Real estate Experience Big Outsource has demonstrated substantial expertise in the real estate industry, particularly in streamlining project management for clients like TN Homebuyers. Their support resulted in reduced turnaround times and enhanced communication, significantly easing operational chaos. Clients appreciate their reliability and adaptability, which allows for a harmonious integration with creative workflows. Overall, Big Outsource is well-regarded for providing valuable assistance that positively impacts efficiency and client satisfaction in real estate projects. - 1 review for real estate industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Video Editing Support for Real Estate Investment Company (5.0/5, May 20, 2025): Big Outsource provided ongoing video editing support for a real estate investment company. They organized the production schedule, followed up on approvals, and kept the client updated on project statuses. [Read Full Review](https://clutch.co/go-to-review/big-outsource/375599) ##### Retail Experience Big Outsource has demonstrated significant expertise in the Retail industry, particularly in enhancing customer service and streamlining back office operations for ecommerce businesses. Clients have praised their ability to integrate seamlessly into brand cultures, resulting in improved customer satisfaction and operational efficiency. Key achievements include a 30% increase in customer feedback ratings and a 40% reduction in order processing time. Their commitment to client success and adaptability to unique business needs positions them as a valuable partner for retail companies. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for E-Commerce Retail Company (5.0/5, Aug 16, 2023): Big Outsource handles an e-commerce retail company's customer service. They've established a dedicated team of agents to manage customer inquiries, complaints, and support requests. [Read Full Review](https://clutch.co/go-to-review/big-outsource/225863) ##### Telecommunications Experience Big Outsource has received positive feedback from telecommunications clients, highlighting their expertise in enhancing customer support and streamlining billing processes. Clients appreciate their strong alignment with company values, effective project management, and swift response to needs, leading to measurable improvements in customer satisfaction and operational efficiency. Their commitment to customer service excellence positions them as a reliable partner for businesses in the telecommunications industry. - 1 review for telecommunications industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support for Telecommunications Company (5.0/5, Aug 5, 2023): Big Outsource provides customer and technical support operations services for a telecommunications company. They manage the billing and collection process and help fasten resolution times. [Read Full Review](https://clutch.co/go-to-review/big-outsource/222928) ##### Beauty & Cosmetics Experience Big Outsource has demonstrated significant expertise in the Beauty & Cosmetics industry, particularly in enhancing administrative efficiency and product information management for clients like IGK Hair. Clients appreciate their professional project management, timely delivery, and responsiveness to specific needs. The firm's commitment to understanding unique business requirements and delivering quality services has led to improved customer satisfaction, making them a strong candidate for businesses seeking reliable support in this sector. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - Unknown avg. project cost - Business & IT Consulting Services for Haircare Company (5.0/5, Aug 5, 2023): Big Outsource was hired to streamline a haircare company's administrative processes. The team oversees these functions, handles backend support, and manages product information to improve efficiency. [Read Full Review](https://clutch.co/go-to-review/big-outsource/222915) ##### Arts, entertainment & music Experience Big Outsource has received positive feedback from clients in the Arts, entertainment & music industry, highlighting their strong understanding of niche industry needs and exceptional customer service. Clients commend their responsiveness and project management capabilities, noting timely delivery and proactive solutions. Their commitment to aligning with client values and fostering a collaborative environment further reinforces their expertise and effectiveness, making them a reliable partner for businesses seeking to enhance operational processes in this sector. - 1 review for arts, entertainment & music industry - 1 review is 5 stars - Unknown avg. project cost - Customer Support for Driving Technology Company (5.0/5, Aug 4, 2023): Big Outsource provides customer support services for a driving technology company. The team manages customer queries, oversees the ticketing system, and coordinates back-office operations. [Read Full Review](https://clutch.co/go-to-review/big-outsource/222337) ##### Legal Experience Big Outsource has demonstrated notable expertise in supporting legal clients, particularly in personal injury law. Their ability to efficiently manage backlogs and enhance client service through timely delivery of legal documents and support has been well-received. Clients appreciate their responsive project management and alignment in values. However, there is some desire for improved screening of candidates to ensure a consistent work ethic. Overall, they are viewed as a valuable partner in the legal industry. - 1 review for legal industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back-Office Outsourcing for Legal Company (5.0/5, Jul 25, 2023): A legal company has hired Big Outsource for back-office outsourcing. They gather medical records and bills, draft demand letters, assist personal injury clients, and answer phone calls, among other tasks. [Read Full Review](https://clutch.co/go-to-review/big-outsource/219818) ##### Supply Chain, Logistics, and Transport Experience Big Outsource has received positive feedback in the Supply Chain, Logistics, and Transport industry, particularly for their expertise in enhancing customer support. Clients commend their efficient call center management, improved customer satisfaction, and timely project delivery. Their team demonstrates a strong understanding of logistics needs, providing personalized solutions that align with client values. Overall, their professionalism and responsiveness make them a valuable partner for businesses seeking to optimize logistics operations. - 1 review for supply chain, logistics, and transport industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Logistics Company (5.0/5, Jul 23, 2023): Big Outsource provided call center services for a logistics company. They were tasked with processing orders, providing real-time shipment updates, and handling customer queries and inbound and outbound calls. [Read Full Review](https://clutch.co/go-to-review/big-outsource/219024) ##### Consulting Experience Big Outsource has demonstrated strong expertise in the Consulting industry, particularly in data management for M&A projects. Clients commend their ethical alignment, effective communication, and timely delivery of services. The feedback highlights their commitment to client values and a supportive work culture, fostering a collaborative environment. Overall, sentiment is highly positive, indicating that potential clients can expect reliable and value-driven consulting support that aligns with their organizational goals. - 1 review for consulting industry - 1 review is 5 stars - Unknown avg. project cost - Business Services for Mergers & Acquisitions Company (5.0/5, Jul 19, 2023): Big Outsource was hired by a mergers and acquisitions company to support their database project. The team has provided a data manager to conduct data research and provide useful insights for the project. [Read Full Review](https://clutch.co/go-to-review/big-outsource/218011) ##### Consumer Products Experience Big Outsource has demonstrated significant expertise in the Consumer Products industry, particularly in enhancing operational efficiency for companies like Fit Organix. Clients praise their structured approach and adaptability, noting a 70% reduction in administrative workload and improved client satisfaction by 15%. Their commitment to timely deliverables and consistent communication has positioned them as a valuable partner for businesses seeking to streamline processes and focus on creative work, making them a strong fit for Consumer Products enterprises. - 1 review for consumer products industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Back-Office Outsourcing for Organic Meal Delivery Firm (5.0/5, Sep 7, 2025): Big Outsource provided back-office support to an organic meal delivery firm. They managed client correspondence, drafted content for newsletters and email campaigns, and handled daily administrative tasks. [Read Full Review](https://clutch.co/go-to-review/big-outsource/403957) ##### Information technology Experience Big Outsource demonstrates strong expertise in providing virtual assistance across various sectors within the Information Technology industry. Clients have praised their ability to improve operational efficiency, such as reducing customer response times and organizing complex data systems. The overall sentiment is highly positive, highlighting their professionalism, initiative, and adaptability. Businesses seeking reliable support in customer service, data management, and administrative tasks may find Big Outsource to be an invaluable partner. - 3 reviews for information technology industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Virtual Assistant for IT Co (5.0/5, Jun 12, 2025): Big Outsource provided two virtual assistants for an IT company. The team handled scheduling across multiple calendars, screened emails, and maintained a streamlined Google Drive system. [Read Full Review](https://clutch.co/go-to-review/big-outsource/381438) - Customer Service Outsourcing for Data Platform (5.0/5, Aug 19, 2025): Big Outsource provided a full-time virtual assistant for a data platform. The assistant managed customer service queries on Amazon, tracked inventory, and updated product listings on Amazon and Shopify. [Read Full Review](https://clutch.co/go-to-review/big-outsource/399468) - Back Office Outsourcing for Visualization Studio (5.0/5, Sep 18, 2025): Big Outsource provided customer support outsourcing for a visualization studio. The team responded to customer emails, organized a folder system, logged data into spreadsheets, and cleaned up old records. [Read Full Review](https://clutch.co/go-to-review/big-outsource/407090) ##### eCommerce Experience Big Outsource has received positive feedback for their expertise in managing eCommerce operations, particularly in order processing, invoicing, and enhancing platform aesthetics. Clients commend their project management, timely delivery, and responsiveness to specific needs. Their bilingual capabilities and commitment to quality services significantly improve client satisfaction and operational efficiency, making them a strong candidate for businesses in the eCommerce sector seeking reliable support. - 3 reviews for ecommerce industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Back Office Support & Graphic Design for E-Commerce Platform (5.0/5, Jul 29, 2023): An e-commerce platform has hired Big Outsource to handle their order processing and invoicing processes. They also provide graphic design support for the client's product listings and promotional materials. [Read Full Review](https://clutch.co/go-to-review/big-outsource/221001) - Staffing & Back-Office Outsourcing for E-Commerce Company (5.0/5, Jul 24, 2025): Big Outsource provided two part-time assistants for an e-commerce company. The staff helped the client with report creation, attendance tracking, and managing communication in English and Spanish. [Read Full Review](https://clutch.co/go-to-review/big-outsource/392963) - Virtual Assistant Services for B2B E-Commerce Platform Co (5.0/5, Oct 15, 2025): Big Outsource provided virtual assistant services for a B2B e-commerce platform company. The team managed the client's emails, coordinated customer calls, proofread drafts, and helped prepare content calendars. [Read Full Review](https://clutch.co/go-to-review/big-outsource/413498) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations. [Read All Reviews](https://clutch.co/profile/big-outsource?verified=true#reviews) - $50,000 to $199,999 (15 reviews) - $10,000 to $49,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### 17% of employees work in Santo Tomas office Santo Tomas, Philippines Brgy. San Roque 50 - 75 employees [See All Locations (3)](https://clutch.co/profile/big-outsource#location) --- ### [Remote CoWorker](https://clutch.co/profile/remote-coworker) #### 4.8 out of 5 star rating (189 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Taguig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 45% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 10% HR Consulting - 10% Sales Outsourcing #### Company description Remote CoWorker is a company that specializes in Contact Center Services, offering diverse solutions including Customer Support Services, Inbound Call Center, and administrative assistance. Reviews indicate a high level of client satisfaction, with approximately 90% of feedback highlighting their responsiveness, timely delivery, and professional communication. Customers appreciate their ability to align with company values and their efficient project management. [Visit Website](https://remotecoworker.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Reliable Clients consistently express high satisfaction with Remote CoWorker's reliability. One client noted the team's ability to deliver tasks on time without the need for repeated follow-ups, highlighting their organized and dependable project management. Another client emphasized their professionalism and dedication, stating they were impressed by the timely completion of customer support tasks. Overall, the sentiment regarding reliability is overwhelmingly positive, with clients appreciating the smooth and proactive handling of responsibilities. - Call Center & Customer Service for Pest Control Company (5.0/5, Sep 2, 2025): Describe their project management. Did they deliver items on time? How did they respond to your needs? Yes, very reliable. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/402804) - Virtual Assistant Services for Plumbing Company (5.0/5, Feb 24, 2026): Mae delivered consistent, measurable progress through reliability and day-to-day execution. Tasks were completed when requested, within the required timelines, and without delays or repeated follow-ups. She maintained daily administrative and marketing support coverage, ensuring routine responsibilities were handled consistently while also turning around new requests as they came in. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/438310) - Virtual Assistant Services for Plumbing Company (5.0/5, Feb 24, 2026): Mae’s project management was organized and dependable. She tracked requests as they came in, clarified requirements when needed, and prioritized tasks appropriately so work kept moving without things slipping through the cracks. Yes—she delivered items on time and was consistent about closing out tasks when she said she would. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/438310) - Virtual Assistant Services for Plumbing Company (5.0/5, Feb 24, 2026): What impressed me most was how dependable and easy they were to work with. They were responsive, followed instructions closely, and consistently delivered what was requested without needing repeated follow-ups. They also stood out for being organized and proactive—handling daily tasks reliably while adapting quickly when priorities shifted. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/438310) #### 21 reviews mention Call Center Services BPO & Call Center Services for Educational Provider 4.0/5 — Remote CoWorker provides BPO and call center services for an educational provider. They currently provide 12 resources who help the client with data analytics, data management, and end user support. - 20 of 21 Call Center Services reviews are 5 stars - 3 new reviews for Call Center Services in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/remote-coworker/269683) #### Experience in 25 industries Remote CoWorker has garnered positive feedback across various industries, including medical, education, legal, and real estate. Clients praise their expertise in administrative support, customer service, and effective communication. In the medical sector, they excel in managing scheduling and billing, while in education, they assist with student outreach and marketing. Overall, Remote CoWorker is recognized for their adaptability, timely project management, and ability to meet specific client needs, making them a suitable choice for businesses seeking reliable remote assistance. [Read All Reviews](https://clutch.co/profile/remote-coworker?verified=true#reviews) ##### Arts, entertainment & music Experience Remote CoWorker has received notable feedback from clients in the Arts, entertainment & music industry, highlighting their expertise in business development, administrative support, and project management. Clients praised their effective communication, timely deliverables, and ability to provide tailored virtual assistance that aligns with project needs. Their impact is evident in improved operational efficiency and enhanced capacity for creative focus, making Remote CoWorker a strong candidate for businesses seeking reliable support in the Arts, entertainment & music sector. - 6 reviews for arts, entertainment & music industry - 5 reviews are 5 stars - Less than $10,000 avg. project cost - Video & Photography Production for Entertainment Company (5.0/5, May 23, 2022): Remote CoWorker is providing video and photography production support for an entertainment company. They are working on different tasks and projects weekly.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/20057) - Virtual Assistant Services for Events Production Company (5.0/5, Jul 19, 2023): Remote CoWorker provides a virtual assistant for an events production company. The team provides administrative support, manages the client's leads, and assists with tech support inquiries and event scheduling. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217987) - Virtual Assistance for Entertainment Services Provider (5.0/5, Jul 20, 2023): Remote CoWorker provides virtual assistance to an entertainment services provider, managing their website, e-commerce store, and social media accounts. Their tasks include conducting SEO and keeping inventory. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218390) - Lead Generation for Party Rental Services Co (5.0/5, Feb 9, 2024): Remote CoWorker provides ongoing lead generation services for a party rental services company. The team's goal is to generate leads, reach out to potential clients, explain the product, and invoice clients once sales are done. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/267732) - Back Office & Customer Service for Arts Training Facility (4.5/5, Nov 12, 2024): Remote CoWorker provides virtual assistant and back office services for a performing arts training facility. The team is responsible for handling class scheduling, marketing efforts, and administrative tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/330359) - Business Dev Support for Arts, Entertainment & Music Co (5.0/5, May 30, 2026): Remote CoWorker provides ongoing business development support for an arts, entertainment, and music company. The team conducts market research, writes proposals, and tracks opportunities for the client. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/460917) ##### Real estate Experience Remote CoWorker has demonstrated strong expertise in supporting the Real estate industry through various tasks such as CRM management, appointment setting, and administrative support. Clients report increased productivity, improved lead generation, and effective communication as key strengths. Overall, the positive sentiment indicates that Remote CoWorker is a reliable partner for real estate professionals looking to enhance operational efficiency and achieve their business objectives. - 9 reviews for real estate industry - 9 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Data Entry for Investment Group (5.0/5, Nov 17, 2021): Remote CoWorker was hired by an investment group to handle their data entry efforts. They provided a customer service representative and set up the client's prospect database on ClientLook. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/4960) - Outbound Call Support for Real Estate Company (5.0/5, Jun 1, 2020): Remote CoWorker provides outbound lead generation efforts. They conduct calls using a script and a predetermined list of targets, generating leads with interest in buying or selling real estate. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/100590) - Back-Office & HR Support for Real Estate Development Co (5.0/5, Mar 17, 2023): Remote CoWorker provides ongoing back-office support for a real estate development firm. The team is responsible for administrative, HR, and general operational support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/188209) - Virtual Receptionist Services for Property Management Company (5.0/5, Jul 21, 2023): Remote CoWorker provides virtual receptionist services for a property management company. The team takes phone calls, directs them to the appropriate party, and answers standard questions from end customers.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218637) - Video Production & CRM & Database Mgmt for Real Estate Firm (5.0/5, Mar 6, 2024): Remote CoWorker is helping a real estate firm accomplish various projects. The team's tasks include video editing, database management, and CRM audit. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/273842) - SMM, Sales Outsourcing & CRM Consulting for Real Estate Co (5.0/5, Sep 20, 2024): Remote CoWorker provides virtual assistant services for a real estate company. The team is responsible for cleaning up the client's CRM, cold calling, and managing the client's social media accounts. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/316069) - CRM & Social Media Management for Real Estate Company (5.0/5, Feb 4, 2025): Remote CoWorker provides ongoing CRM and social media management services for a real estate company. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/349051) - Back Office Outsourcing for Real Estate Brokerage (5.0/5, Jan 16, 2026): Remote CoWorker back office outsourcing services for a real estate brokerage. The team provides ongoing administrative support and assists with various tasks to support agents and strategic projects. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/430432) - Call Center Services for Real Estate Company (5.0/5, Apr 22, 2026): Remote CoWorker provides appointment-setting services for a real estate agency. The team contacts seller leads and sets up listing appointments. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/452094) ##### Legal Experience Remote CoWorker has received positive feedback from clients in the Legal industry, highlighting their expertise in providing skilled legal assistants and virtual support. Clients appreciate their responsiveness, thorough understanding of needs, and ability to match suitable candidates for various roles, including law clerks and administrative assistants. The overall sentiment conveys that Remote CoWorker significantly enhances operational efficiency, allowing law firms to focus on client services and business growth, making them a strong contender for legal professionals seeking reliable support. - 8 reviews for legal industry - 8 reviews are 5 stars - Less than $10,000 avg. project cost - Staff Augmentation for Law Firm (5.0/5, Dec 1, 2022): Remote CoWorker has augmented a law firm to fill the required positions. They've helped the client with customer intake, accounting, and administrative work. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/169921) - Remote Secretary Services for Law Firm (5.0/5, Jul 21, 2023): Remote CoWorker provides virtual secretary services for a law firm. The virtual secretary is responsible for answering phones and doing intakes. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218659) - Customer Service Outsourcing for Attorney Firm (5.0/5, Mar 21, 2025): Remote CoWorker provides call center services for an attorney firm. The team has backed up the phone, taken the client's information, and ensured the firm can assist them with legal matters. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/361603) - Legal Assistance Outsourcing for Law Firm (5.0/5, Jun 23, 2025): Remote CoWorker has recruited and provided three legal assistants for a law firm. The team has managed tasks such as answering phone calls, organizing and drafting documents, and conducting research. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/384447) - SEO, Social Media Mktg & Digital Strategy for Legal Firm (5.0/5, Oct 7, 2025): Remote CoWorker provides SEO services for a legal firm. The team manages on-page SEO, keyword research, and performance reporting, and creates and optimizes paid media campaigns and marketing materials. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/411720) - Administrative & Paralegal Services for Estate Planning Firm (5.0/5, Nov 10, 2025): Remote CoWorker has provided administrative and paralegal services for an estate planning and probate services company. The team has assigned one resource to work on the client's project. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/418879) - Virtual Assistant Services for Law Firm (5.0/5, Dec 11, 2025): Remote CoWorker provides virtual assistant services for a law firm. The team has found a virtual assistant tailored to the client's needs. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/424970) - Recruitment & Staffing for Law Clerk (5.0/5, Apr 13, 2026): Remote CoWorker has helped a law firm find a law clerk. The law clerk's main responsibility is litigation case management. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/449818) ##### Medical Experience Remote CoWorker has received positive feedback from clients in the Medical industry, highlighting their expertise in administrative support, billing, and patient communication. Clients appreciate the efficient processes established by Remote CoWorker, which have led to faster billing cycles, reduced errors, and improved operational efficiency. The team's proactive approach and clear communication have been noted as significant strengths, making Remote CoWorker a strong candidate for businesses seeking reliable virtual assistance in the Medical sector. - 6 reviews for medical industry - 5 reviews are 5 stars - Less than $10,000 avg. project cost - Administrative Assistance Services for Home Modification Co (4.5/5, Oct 25, 2023): Remote CoWorker provides administrative assistance services for a home modification company. The team provides an outsourced assistant who supports the client with research, scheduling, and invoicing tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/244136) - Transcription, Billing & Verification for Medical Office (5.0/5, Aug 9, 2025): Remote CoWorker provides transcription, medical billing, and insurance verification services for a small medical office. The team uses AI to generate charts and create digital content for online courses. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/396834) - Virtual Assistant Services for Physical Therapy Clinic (5.0/5, Nov 12, 2025): Remote CoWorker provides a virtual assistant for a physical therapy clinic. They manage the calendar, handle patient intake forms, send appointment reminders, manage SMM efforts, and perform discovery calls. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/419164) - Virtual Assistant Services for Psychiatric Practice (5.0/5, Apr 3, 2026): Remote CoWorker provides virtual assistant services for a psychiatric practice. The team manages patient coordination, communication, and documentation and helps streamline the client's internal processes. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/447625) - Staffing & Billing Services for Medical Equipment Company (5.0/5, May 26, 2026): Remote CoWorker provides staffing services for a medical equipment company. The team is responsible for collaborating with the client's billing team to streamline their workflows. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/459886) - Virtual Assistant Services for Medical Company (5.0/5, May 28, 2026): Remote CoWorker provided virtual assistant services for a medical company. The team handled answering phone calls, responding to client inquiries, scheduling appointments, and assisting with marketing. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/460407) ##### Sports Experience Remote CoWorker has received positive feedback from clients in the Sports industry, particularly for their expertise in content moderation and editing. Clients highlighted the company's ability to learn quickly and adapt to specific needs, improving the quality and quantity of posted content. Overall sentiment indicates that Remote CoWorker excels in communication, professionalism, and delivering timely results, making them a strong candidate for organizations seeking administrative and content support in the Sports sector. - 2 reviews for sports industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Content Moderation & Social Media Mktg for Technology Co (5.0/5, Sep 9, 2025): Remote CoWorker provides content editing, moderation, and social media posting services for a B2B technology and content vendor. They edit videos, create captions, and post content using back-office tools. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/404532) - Virtual Assistant Services for Equestrian Training Company (5.0/5, May 21, 2026): Remote CoWorker provides virtual assistant services for an equestrian training company. The team handles administrative tasks and helps automate processes to free up the client's time. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/458923) ##### Education Experience Remote CoWorker has received positive feedback in the Education industry, particularly for its efficiency in onboarding and responsiveness. Clients appreciate the provider's attention to detail and timely completion of tasks. Reviewers noted the provider's ability to quickly deliver quality candidates for various roles, such as data analytics and customer service. Overall, Remote CoWorker demonstrates strong project management skills, making it a suitable choice for educational institutions seeking reliable support. - 4 reviews for education industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Staffing & Back Office Outsourcing for E-Learning Company (5.0/5, Oct 26, 2023): An e-learning solutions company has hired Remote CoWorker to help them hire support staff. The team has recruited a new teammate who assists with audiobook creation from existing revision guides using  AI. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/244401) - BPO & Call Center Services for Educational Provider (4.0/5, Feb 19, 2024): Remote CoWorker provides BPO and call center services for an educational provider. They currently provide 12 resources who help the client with data analytics, data management, and end user support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/269683) - Administrative Support for Educational Institution (5.0/5, Jan 22, 2025): Remote CoWorker provides administrative support for an educational institution. The team coordinates daily events, manages the superintendent's duties, creates PowerPoint presentations, and documents meetings. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/345159) - Marketing Services for Transformational Coaching Company (4.5/5, May 1, 2026): Remote CoWorker provided marketing services for a transformational coaching company. The team was tasked with growing the client's business. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/454199) ##### Franchises Experience Remote CoWorker has received positive feedback from clients in the Franchises industry, highlighting its expertise in enhancing customer service through responsive communication. One client emphasized the exceptional support from their Client Success Manager, noting her patience and ability to deliver high-quality candidates. The overall sentiment reflects satisfaction with the company's ability to streamline processes and improve operational efficiency, making Remote CoWorker a strong candidate for businesses in the Franchises sector looking to enhance their service delivery. - 1 review for franchises industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment Services for Senior Living Referral Agency (5.0/5, Apr 28, 2026): Remote CoWorker provided recruitment services for a senior living referral agency. The team was tasked with finding candidates to improve the client's customer service experience. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/453131) ##### Advertising & marketing Experience Remote CoWorker has received positive feedback in the Advertising & marketing industry for their expertise in providing virtual assistance and support across various marketing functions. Clients commend their responsiveness, project management, and the quality of their team members, noting significant improvements in engagement and productivity. Remote CoWorker is recognized for delivering valuable services that align well with client needs, making them a suitable option for businesses seeking reliable marketing support. - 7 reviews for advertising & marketing industry - 6 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Marketing & Virtual Assistant Help for Video Marketing Co (5.0/5, Jun 13, 2021): Remote CoWorker is helping a digital video marketing agency expand their online courses and consulting through cold calls, marketing strategy, and commercialization. In addition, they edit videos and podcasts. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/52548) - Back Office Outsourcing for Market Research Company (0.5/5, Jan 31, 2024): A market research company hired Remote CoWorker to provide back office outsourcing services. They were responsible for hiring a virtual assistant. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/265562) - Staff Augmentation for Digital Marketing Agency (5.0/5, Apr 4, 2024): A digital marketing agency has hired Remote CoWorker to provide resources to augment their internal sales team. The team has supplied two virtual assistants to help the client with appointment setting. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/280306) - SMM for Marketing Agency (5.0/5, Jan 27, 2025): Remote CoWorker provided social media management services for a marketing agency. The team posted content a few times weekly for the client's customers. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/346782) - Social Media Marketing for Media Production Company (5.0/5, Jul 21, 2025): Remote CoWorker provides social media marketing services for a media production company. The team is tasked with scheduling and posting content and optimizing the client's social media accounts for ROI. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/391787) - Appointment Setting for Healthcare AI Marketing Company (5.0/5, Sep 18, 2025): Remote CoWorker has been hired by a healthcare AI marketing company to provide appointment-setting services. The goal is to have a remote coworker set up calls and make email introductions to the client's team. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/407029) - Staff Augmentation Services for Virtual Events Company (5.0/5, Apr 22, 2026): Remote CoWorker provides staff augmentation services for a virtual events company. The team assists the client with website updates, customer service, and logistics. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/452117) ##### Business services Experience Remote CoWorker has received positive feedback for its expertise in providing administrative support across various sectors within the Business services industry. Clients commend its efficient project management, quick response times, and highly skilled virtual assistants. The consistent sentiment reflects enhanced productivity and effective task management, enabling clients to focus on strategic operations. Overall, Remote CoWorker demonstrates a strong capability to improve client operations and is seen as a valuable partner for businesses seeking reliable administrative assistance. - 6 reviews for business services industry - 4 reviews are 5 stars - Less than $10,000 avg. project cost - Call Center Services for Cleaning Services Company (5.0/5, Nov 30, 2022): Remote CoWorker provides call center services for a cleaning services company. Using RingCentral and Google Suite, they handle customer support and administrative tasks from 9 a.m. to 5 p.m. during weekdays. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/169632) - Back-Office Outsourcing for Law Firm (4.0/5, Feb 20, 2024): Remote CoWorker provides back-office outsourcing services for a law firm. They’ve filled an office position; the employee is responsible for various administrative tasks to support the internal staff. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/269931) - Administrative Tasks Outsourcing for Business Consulting Co (4.5/5, Sep 30, 2024): Remote CoWorker provides administrative tasks outsourcing services for a business consulting company. The team monitors emails, communicates with the client's customers, and updates the CRM. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/318814) - Back-Office Outsourcing for Recruitment Agency (5.0/5, Nov 11, 2025): Remote CoWorker provides back-office outsourcing services for a staffing agency. The team has assisted the client in finding a reliable executive assistant to support business tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/419079) - Back-Office Outsourcing for Business Services Company (5.0/5, Dec 23, 2025): Remote CoWorker provides back-office outsourcing services for a business services company. The team has matched the client with an executive assistant who helps them offload many daily administrative tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/427210) - Virtual Assistant for Business Sales & Acquisitions Company (5.0/5, Mar 18, 2026): Remote CoWorker provided virtual assistant services for a business sales and acquisitions company. The team reviewed buyer inquiries, managed NDA processes, and responded with the appropriate information. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/443732) ##### Automotive Experience Remote CoWorker has received positive feedback from clients in the Automotive industry, highlighting their expertise in administrative support and customer service. Clients noted their efficiency in enhancing administrative offerings and handling customer inquiries effectively. The consistency and budget-friendly pricing of Remote CoWorker were particularly appreciated, indicating their strong value proposition. Overall, they are seen as a reliable partner capable of positively impacting operations within the Automotive sector. - 2 reviews for automotive industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back-Office Support for Automotive Care Accessories Company (4.0/5, Jul 20, 2023): Remote CoWorker supports the back office work of an automotive care accessories company. Their resources handle customer service inquiries and print orders from Amazon and website sales on behalf of the client. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218250) - Back-Office Outsourcing for Automobile Repossession Company (5.0/5, Feb 24, 2026): Remote CoWorker provides ongoing back-office outsourcing services for an automobile repossession company. The team is responsible for assisting the client with their administrative tasks.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/438452) ##### Plumbing Experience Remote CoWorker has demonstrated significant expertise in supporting the Plumbing industry, particularly through administrative and marketing assistance. Clients appreciate their reliability, organizational skills, and proactive approach to task management, which lead to improved responsiveness and consistent project execution. Overall sentiment is highly positive, with clients highlighting Remote CoWorker's capability to adapt to shifting priorities and their commitment to delivering tasks on time, making them a strong fit for businesses seeking dependable support in the Plumbing sector. - 1 review for plumbing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Virtual Assistant Services for Plumbing Company (5.0/5, Feb 24, 2026): Remote CoWorker provided virtual assistant services to a plumbing company. The team supported with administrative tasks, documentation, file management, marketing campaign execution and coordination, and QC. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/438310) ##### Other industries Experience Remote CoWorker has received positive feedback from clients in the Other industries sector, highlighting its expertise in administrative support and customer interaction. Clients appreciate the prompt and effective communication, as well as the ability to handle diverse tasks such as scheduling, call management, and social media engagement. The company's commitment to understanding client needs and providing tailored solutions has fostered a strong sentiment of satisfaction, making Remote CoWorker a reliable choice for businesses seeking operational support in this sector. - 48 reviews for other industries industry - 39 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Virtual Assistance for Seafood Supplier (4.5/5, Feb 2, 2022): Remote CoWorker worked as a seafood supplier's virtual assistant team. Their main task was to check and crosscheck more than 50,000 documents.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/10186) - Recruitment Services for Delivery Service (5.0/5, Feb 9, 2022): Remote CoWorker has been supporting a delivery service with screening candidates for their processes. The goal is to quickly find and hire qualified applicants. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/10772) - Staff Augmentation for Design Agency (5.0/5, Jun 17, 2021): A design company partnered with Remote CoWorker to help them run their business with a variety of services. Their outsourced team works on administrative, marketing, invoicing, and design projects. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/57919) - VA Services for Construction & Real Estate Firm (5.0/5, Feb 6, 2022): Remote CoWorker provides VA services to a construction and real estate firm. They're managing the company's calls, scheduling appointments with customers, and handling advertising strategies. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/134270) - Human Resources for Bookkeeping Services Company (5.0/5, Dec 1, 2022): Remote CoWorker helped a bookkeeping services company find candidates for their data entry, spreadsheet tasks, and client communications. They provided three resumes for the client to interview.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/169915) - Staff Augmentation for Bookkeeping Company (5.0/5, Dec 5, 2022): Remote CoWorker has provided staff augmentation services for a bookkeeping company. They have offered a remote worker as an addition to the client's team. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/170429) - Virtual Assistant Services for Massage Therapy Company (4.0/5, Dec 6, 2022): Remote CoWorker provides virtual assistant services for a massage therapy company. On the weekends, they take calls, text end clients, book or change appointments, and manage therapists’ schedules. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/170561) - Social Media Marketing for Women's Coaching Company (5.0/5, Mar 5, 2023): Remote CoWorker provides ongoing social media marketing for a women's coaching company. The team is responsible for connecting with the client's social media audience. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/184740) - Back-Office Support Services for Healthcare Company (4.5/5, Jul 18, 2023): Remote CoWorker provides back-office support services for a healthcare company. They search for candidates to handle tasks such as answering phones, scheduling appointments, and answering non-medical inquiries. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217667) - Administrative Support for Software Company (5.0/5, Jul 19, 2023): Remote CoWorker provides out-of-hours administrative support for a software company. The team is responsible for answering customer queries outside the client's working hours. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217756) - Call Center Services for Water Damage Restoration Company (5.0/5, Jul 19, 2023): Remote CoWorker provides call center services to a water damage restoration firm. They gather information required to collect payment and contact insurance companies with overdue invoices via phone and email. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217883) - Administrative Assistance for Recruitment Company (5.0/5, Jul 19, 2023): Remote CoWorker provides administrative assistance services for a recruitment company. The team is responsible for providing administrative support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218000) - Virtual Assistance & Email Mgmt for Ice Cream Catering Co (5.0/5, Jul 20, 2023): Remote CoWorker provides virtual assistant services for an ice cream catering company. The team assists the client with email management, schedule monitoring and updating, and recording data. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218149) - Lead Generation for Outdoor TV Company (4.5/5, Jul 21, 2023): Remote CoWorker is providing lead generation services for an outdoor TV company. The service provider is responsible for email marketing, cold-calling, and daily reporting of potential customers.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218668) - Call Center & Lead Generation Services for Tear Out Company (5.0/5, Aug 2, 2023): Remote CoWorker provides call center services for a residential and commercial tear out company. The team reaches out to potential leads through email and follows up with secondary emails and phone calls.   [Read Full Review](https://clutch.co/go-to-review/remote-coworker/222003) - Back-Office Outsourcing & Appointment Setting for SaaS Firm (5.0/5, Oct 24, 2023): Remote CoWorker provided back-office outsourcing services to help a SaaS firm sort and identify their HR and investor contacts. They also assisted the client in setting up meetings with investors. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/243700) - Back Office Services for Healthcare Company (5.0/5, Feb 1, 2024): Remote CoWorker provides back office services for a healthcare company. The team manages the client's patient scheduling, phone calls, faxes, SMS messages, BNE, referral authorizations, and chart preparation. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/265816) - Company & Investor Research for SaaS Company (5.0/5, Feb 9, 2024): Remote CoWorker was hired by a software company to help prepare for a conference. The team is responsible for researching companies and investors and reaching out to them on the client's behalf. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/267628) - Content & Ops Mgmt for Business Workflow Automation Firm (4.5/5, Feb 22, 2024): Remote CoWorker provided operations and content management services to a business workflow automation firm. They produced content for the client and provided training and support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/270702) - Operational Support for Collateral Recovery Firm (5.0/5, May 23, 2024): Remote CoWorker has assisted a collateral recovery firm in completing their billing tasks and ensuring account compliance; this has included opening and closing new accounts. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/290490) - Document Processing Support for Construction Management Co (5.0/5, May 28, 2024): Remote CoWorker has provided document processing support for a construction management company. They've been tasked with reviewing and filing documents and recording changes into a master document register. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/291193) - Outsourced Back-Office Support for Construction Company (5.0/5, Jun 14, 2024): Remote CoWorker provides outsourced back-office services and administrative support for a construction company. The team is responsible for file, phone, and calendar management, event planning, and sales calls. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/294811) - Book Editing for Executive Coaching & Book Publishing Firm (5.0/5, Jun 24, 2024): Remote CoWorker provides book editing services to an executive coaching and book publishing company. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/296432) - HR & Clinic Operations Staff Aug for Speech Therapy Company (5.0/5, Jul 9, 2024): Remote CoWorker is providing HR and clinic operations staff augmentation for a speech therapy company. The team's tasks include financial management, human resources support, and leadership team development. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/299439) - Back Office Recruiting for Household Moving Company (5.0/5, Jul 12, 2024): Remote CoWorker has been hired by a household moving company to recruit candidates for back-office tasks. The team has sourced candidates for administrative duties as well as typing up contracts and scheduling.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/300271) - Back Office Outsourcing for Consulting Company (5.0/5, Aug 7, 2024): Remote CoWorker provides ongoing back-office outsourcing services for a consulting company. The team is responsible for answering incoming calls and data entry. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/305759) - Social Media Marketing & Content Creation for Healthcare Co (5.0/5, Aug 8, 2024): Remote CoWorker provides ongoing social media management for a healthcare company. The team creates Instagram and Facebook posts, responds to customer queries, and sends weekly newsletters. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/306059) - Virtual Assistance & Content Marketing for SaaS Enterprise (4.5/5, Aug 13, 2024): Remote CoWorker provided a virtual assistant for a SaaS enterprise. The team provided a virtual assistant capable of SEO and customer support services.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/307226) - Customer Service Outsourcing for Perfume Company (5.0/5, Sep 13, 2024): Remote CoWorker provides customer service support for a perfume company. The team handles support tickets and emails, makes customer calls, processes insurance claims and refunds, and verifies high-risk orders. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/314292) - Back Office Outsourcing for Lumber Company (5.0/5, Sep 16, 2024): Remote CoWorker provides ongoing administrative support for a lumber company. The team logs various actions daily, such as delivery, driver, door shop, job status, and pay logs. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/314849) - Back Office Outsourcing for Construction Company (5.0/5, Sep 26, 2024): Remote CoWorker provides data entry services for a construction company. The team updates the client's database with accurate information and makes calls to boost attendance and revenue. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/317714) - Administrative Work & Lead Mgmt for Healthcare Consulting Co (4.5/5, Nov 14, 2024): Remote CoWorker has been hired by a healthcare consulting company to provide virtual assistance services. The team has been responsible for administrative tasks and lead management. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/330921) - Back-Office Outsourcing for Business Consulting Firm (5.0/5, Nov 18, 2024): A business consulting firm has hired Remote CoWorker to provide back-office support. The team has recruited three part-time virtual assistants to handle administrative tasks for the client. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/331801) - Back Office Outsourcing for Restaurant (4.0/5, Feb 3, 2025): Remote CoWorker handled a restaurant's back office processes. Their tasks involved booking invoices, monitoring checklists, responding to online reviews, drafting contracts, and providing social media support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/348636) - Administrative Support for Nonprofit Organization (5.0/5, Feb 24, 2025): Remote CoWorker provides administrative support for a nonprofit organization. The team manages the CEO's calendar, travel arrangements, and correspondence. They also assist with event management and logistics. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/354927) - Cold Outreach Services for AI Consulting Company (4.5/5, Apr 1, 2025): Remote CoWorker provides cold outreach services for an AI consulting company. The team interacts with potential end clients daily. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/364065) - Virtual Personal Assistant for Virtual Assistance Project (5.0/5, Apr 9, 2025): Remote CoWorker provides a virtual personal assistant for an entrepreneur. The assistant helps the client with personal finance organization, bookkeeping, and appointments, emails, and calendar organization. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/366030) - Customer Service Outsourcing for Transportation Company (5.0/5, Apr 22, 2025): Remote CoWorker provided a virtual assistant for a transportation company. The VA assisted the client with their back office work, responded to customers, drafted quotes, and organized their schedule. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/368898) - Back-Office & Staffing Services for Nutrition Counseling Co (5.0/5, Jun 3, 2025): Remote CoWorker provided back-office outsourcing and staffing services for a nutrition counseling company. The team was responsible for establishing an administrative team for the client. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/379296) - SMM, Virtual Assistant & Lead Gen for AI Consulting Company (5.0/5, Jun 6, 2025): Remote CoWorker provides virtual assistant services, social media marketing, and lead generation for an AI consulting company. The team is also responsible for creating online courses for the client. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/380232) - Back Office Outsourcing for Homecare Co (5.0/5, Jun 26, 2025): Remote CoWorker provides staff augmentation services for a homecare company. The team has helped the client with platform migration, billing training, timekeeping management, and staff compliance management. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/385524) - Virtual Assistant for Healthcare Company (5.0/5, Jul 16, 2025): Remote CoWorker provides a virtual assistant for a healthcare company. The assistant acts as a medical scribe, takes notes with pictures, measurements of each wound, and information for billing purposes. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/390676) - Customer Service & Back Office Outsourcing for Therapy Clinic (5.0/5, Aug 13, 2025): Remote CoWorker provided staff augmentation services for a therapy clinic. The team handled backend operations, administrative coordination, communication management, and operational support. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/397848) - Back-Office Outsourcing for Acupuncture Therapy Clinic (5.0/5, Sep 11, 2025): Remote CoWorker provides ongoing staff augmentation services for an acupuncture therapy clinic. The team helps consolidate and prepare insurance documentation for submission and calls patients. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/405247) - Virtual Assistant for Writing Competition Hosting Company (5.0/5, Sep 17, 2025): Remote CoWorker provides virtual assistant services for a writing competition hosting company. The team is responsible for handling administrative tasks and assisting with marketing and writing projects. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/406766) - Administrative Support for Consulting Company (5.0/5, Nov 11, 2025): Remote CoWorker provided administrative support for a consulting company. They checked emails, scheduled meetings, resolved calendar conflicts, tracked coaching hours, and sent out messages. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/419131) - Call Center Services for Mental Health Counseling Platform (5.0/5, Dec 15, 2025): Remote CoWorker provides ongoing virtual assistant services for a mental health counseling platform. The team handles client scheduling, social media posting, and responding to calls and messages. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/425628) - Call Center Services for Tattoo & Piercing Company (5.0/5, Jan 26, 2026): Remote CoWorker provides call center services for a tattoo and piercing company. The team handles client calls and booking requests. They also manage the client's graphic design and social media tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/432072) ##### Energy & natural resources Experience Remote CoWorker demonstrates strong expertise in the Energy & natural resources industry through their effective accounting support, delivering exceptional value and timely results. Clients praise their professionalism, transparency, and adherence to business protocols, highlighting the significant impact of their services on operational efficiency. Overall sentiment reflects satisfaction with their budget-friendly solutions and commitment to confidentiality, making Remote CoWorker a reliable partner for businesses seeking to enhance their financial management. - 1 review for energy & natural resources industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Accounting Services for Distribution Firm (5.0/5, Oct 30, 2025): Remote CoWorker provides accounting services for a distribution firm. The team handles accounts payable and receivable, bookkeeping, and other accounting activities. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/416877) ##### Information technology Experience Remote CoWorker has received positive feedback from clients in the Information technology industry, highlighting their strengths in project management, effective communication, and timely delivery of services. Clients appreciate the company's ability to provide valuable administrative support and lead generation services tailored to their needs, showcasing a commitment to client satisfaction and responsiveness. Overall, Remote CoWorker is positioned as a reliable partner for businesses seeking expertise in IT-related administrative functions. - 2 reviews for information technology industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Lead Gen & Email Marketing for Web Dev & Design Agency (4.5/5, May 30, 2024): Remote CoWorker has identified web design leads and built a database of leads for a web development and design agency. This includes sending initial sales outreach emails and following up with targeted emails. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/291684) - Virtual Assistant for IT Support Company (5.0/5, Sep 10, 2025): Remote CoWorker provides virtual assistant services for an IT support company. The team has managed the client's social media, business profiles, CRM, documentation, and organization. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/404788) ##### Consumer products & services Experience Remote CoWorker has received positive feedback from clients in the Consumer products & services industry for its expertise in customer service, social media management, and administrative support. Clients commend the company's professionalism, timely responses, and effective communication. The impact of their services is evident through improved customer engagement and successful candidate placements for customer service roles. Overall, Remote CoWorker is viewed as a reliable partner that aligns with client values and successfully meets project objectives. - 3 reviews for consumer products & services industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Review Management & Content Creation for Dry Cleaning Firm (5.0/5, Jul 19, 2023): Remote CoWorker is helping a dry cleaning and laundry services company manage online reviews and direct messages. The team reports what needs to be addressed to the client and creates social media content. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217722) - Custom Software Dev for Junk Removal Service Company (5.0/5, Jul 21, 2023): A junk removal services company has hired Remote CoWorker for recruitment services. The client's goal has been to find a customer service representative.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/218671) - Call Center & Customer Service for Pest Control Company (5.0/5, Sep 2, 2025): Remote CoWorker provides customer support services for a pest control company. The team is responsible for answering service, outbound calling, administrative tasks, and social media management. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/402804) ##### Media Experience Remote CoWorker has garnered positive feedback in the Media industry for its efficient support services, particularly in scheduling, lead generation, and data management. Clients highlight the company's quick response times, affordability, and the effectiveness of their virtual assistants in enhancing operational workflows. Overall, the sentiment is favorable, with users appreciating the transparency in pricing and the adaptability for temporary projects, making Remote CoWorker a suitable choice for businesses in the Media sector. - 3 reviews for media industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Recruitment Services for Media Company (4.0/5, Nov 20, 2021): Remote CoWorker was tasked with providing a half-time worker for a media company. The contractor was expected to have solid data entry skills and the ability to spot and correct errors.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/5158) - Virtual Assistant for Casting Platform (5.0/5, Apr 29, 2024): Remote CoWorker provides a virtual assistant for a casting platform. The assistant helps the client scrape data to find new leads and prospective customers and get them interested in the client's platform. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/285407) - Back Office Outsourcing for Podcast Production (5.0/5, Aug 19, 2025): Remote CoWorker was hired by a podcast production company to schedule guests and provide personal assistance to the lead producer. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/399341) ##### Contracting Experience Remote CoWorker has received positive feedback from clients in the Contracting industry for its expertise in administrative and support roles. Clients have noted improvements in efficiency, with faster response times, accurate data management, and enhanced organization of internal systems. The provider's strong communication skills and attention to detail have contributed to successful project outcomes, making Remote CoWorker a favorable option for businesses seeking reliable support in their operations. - 2 reviews for contracting industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - Back Office Outsourcing for Defense Products Reseller (5.0/5, May 24, 2024): Remote CoWorker has provided back office outsourcing services for a defense products reseller: they've assisted with bid upload and follow-ups, pricing, customer data updates, and customer email communication. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/290725) - Staff Augmentation Sevices for Contracting Company (5.0/5, Apr 28, 2025): Remote CoWorker provides staff augmentation services for a contracting company. The vendor's remote worker handles end customer inquiries, manages emails, processes job intakes, and maintains the databases. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/370393) ##### Manufacturing Experience Remote CoWorker has received positive feedback from clients in the Manufacturing industry, highlighting their expertise in administrative and bookkeeping services. Clients appreciate the company's responsiveness, attention to detail, and strong communication skills. With significant time savings reported, Remote CoWorker's organized project management and staffing capabilities have made a notable impact on client operations. Overall, their friendly work ethic and ability to meet expectations suggest they would be a strong fit for businesses seeking support in the Manufacturing sector. - 3 reviews for manufacturing industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Virtual Assistant for LED Emergency Lights Company (5.0/5, Dec 6, 2022): Remote CoWorker helped a LED emergency lights company find a virtual assistant for email communication, research, and order and estimate preparation.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/170537) - Bookkeeping Services for Metal Manufacturing Company (5.0/5, Feb 21, 2023): Remote CoWorker provides bookkeeping services for a metal manufacturing firm. They’re mainly tasked with reconciling payments. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/182139) - Administrative Support Outsourcing for Railing Company (5.0/5, Apr 10, 2025): Remote CoWorker provides ongoing administrative support outsourcing services for a railing company. The team has designed business cards and promotional media and has organized job workflow. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/366232) ##### Hospitality & leisure Experience Remote CoWorker has received positive feedback from clients in the Hospitality & leisure industry, highlighting their expertise as virtual assistants. Clients appreciate their strong communication, professionalism, and ability to exceed expectations, which significantly contributes to project success. The company is noted for delivering value and aligning with client values, making Remote CoWorker a reliable choice for businesses seeking support in event planning and related services. - 1 review for hospitality & leisure industry - Unknown avg. project cost - Back Office Outsourcing for Event Planning Co (4.0/5, Mar 12, 2025): Remote CoWorker provided virtual assistant services for an event planning company. The team was tasked with helping the internal team with various administrative tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/359083) ##### Insurance Experience Remote CoWorker has received positive feedback within the Insurance industry, particularly for its telemarketing services. Clients appreciate the company’s cost-effectiveness and the dedicated account management, which facilitates smooth project execution. The ability to consistently schedule quality appointments and maintain organized CRM data has proven beneficial for businesses seeking to enhance their client pipelines. Overall, Remote CoWorker demonstrates expertise and strong support, making it a suitable partner for firms in the Insurance sector. - 1 review for insurance industry - 1 review is 5 stars - Unknown avg. project cost - Back-Office & Telemarketing Outsourcing for Insurance Co (5.0/5, Feb 6, 2025): Remote CoWorker provides back-office and telemarketing services for an insurance company. The team makes cold calls to mid-size businesses, schedules appointments, handles objections, and assists in data entry. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/349935) ##### eCommerce Experience Remote CoWorker has received positive feedback from clients in the eCommerce industry, particularly for their ability to effectively alleviate operational workloads. Clients appreciate their budget-friendly pricing and the value provided, noting significant improvements in managing everyday tasks. The company's responsiveness and efficiency in delivering results have been highlighted, showcasing their strengths in project management and assistant recruitment. Overall, Remote CoWorker appears to be a strong partner for eCommerce businesses seeking support in streamlining operations. - 1 review for ecommerce industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for E-Commerce Company (5.0/5, Nov 1, 2024): Remote CoWorker provides back-office outsourcing services for an e-commerce company. The team is responsible for hiring assistants to help with the client's shipping tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/327846) ##### HVAC Experience Remote CoWorker has demonstrated exceptional expertise in supporting HVAC companies, particularly in service coordination and invoicing processes. Clients have praised their responsiveness and timely execution of tasks, which have significantly improved operational efficiency. The positive sentiment from clients highlights Remote CoWorker's alignment with industry values and their strong onboarding process, making them a viable partner for businesses seeking reliable support in the HVAC sector. - 1 review for hvac industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Back Office Outsourcing for HVAC Co (5.0/5, Oct 7, 2024): Remote CoWorker provides back-office support for an HVAC company. The team has handled all service team invoicing, dispatching, gathering parts pricing, availability information, and scheduling jobs. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/320448) ##### Financial services Experience Remote CoWorker has received positive feedback within the Financial services industry, particularly for its administrative support and operational optimization. Clients highlight significant improvements in efficiency, accuracy, and responsiveness, leading to enhanced customer satisfaction and retention. The company's ability to provide tailored virtual assistance, alongside its effective project management and communication style, positions it as a strong contender for businesses seeking to streamline operations and improve service delivery in the financial sector. - 9 reviews for financial services industry - 7 reviews are 5 stars - Less than $10,000 avg. project cost - Staff Augmentation for Financial Services Company (5.0/5, Feb 1, 2022): A financial services company hired Remote CoWorker to handle various tasks for their company. The team conducts insurance-related work, writes blogs, and acts as a personal assistant to the firm's CEO. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/10033) - Call Center Lead Generation for Public Adjustment Company (5.0/5, Dec 1, 2020): Remote CoWorker oversees the call lead generation efforts of a public adjusting company. At the same time, the team also provides back-office services. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/127149) - VA Services for Damage Claims Firm (5.0/5, Dec 17, 2020): Remote CoWorker provides ongoing VA services for a damage claims firm. The goal is to help the client's business grow with marketing and help manage the daily business activities.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/141166) - Virtual Executive Assistant for Accounting Firm (5.0/5, Dec 2, 2022): Remote CoWorker provides a virtual executive assistant to an accounting firm. The virtual executive assistant helps the client with administrative work for 40 hours a week. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/169939) - Outsourcing Services for Financial Services Company (4.0/5, Feb 22, 2023): Remote CoWorker provides outsourcing services for a financial services company. They have searched for qualified candidates to build, update, and promote websites and rewrite content. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/182244) - Virtual Assistant Support for Life Insurance Company (5.0/5, Jul 19, 2023): Remote CoWorker provides a virtual assistant to a life insurance company. Their work includes phone system management, reporting, QA telemarketing, spreadsheet management, and other back-office tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/217947) - SEO & Social Media Management for Commercial Loan Brokerage (5.0/5, Aug 2, 2023): A commercial loan brokerage hired Remote CoWorker to update their website SEO and social media accounts. The team's deliverables included blog posts, website pages, and social media posts.  [Read Full Review](https://clutch.co/go-to-review/remote-coworker/222142) - Back Office Outsourcing for Insurance Firm (4.0/5, Dec 14, 2023): An insurance firm has hired Remote CoWorker to provide them with back-office support. The team is in charge of preparing insurance quotes. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/255992) - Virtual Assistance for Financial Advisory & Consulting Firm (5.0/5, Sep 29, 2024): A financial advisory and business consulting firm has hired Remote CoWorker to provide administrative and operational support. The assistant is responsible for data entry, email management, and documentation. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/318355) ##### Retail Experience Remote CoWorker has received positive feedback within the Retail industry for its expertise in customer service and operational optimization. Clients appreciate their effective communication, responsiveness, and the ability to meet diverse needs, ranging from administrative support to e-commerce solutions. The company is recognized for delivering high-quality service and maintaining strong client relationships, making it a suitable partner for businesses seeking reliable assistance in the Retail sector. - 3 reviews for retail industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Support Services for E-Commerce Company (5.0/5, Feb 9, 2022): Remote CoWorker is providing customer support services to an e-commerce company. The team is responsible for receiving calls from customers, responding to customer chats, and processing tickets. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/137936) - Shopify Dev & Systems Optimization for Kid's Concept Shop (4.5/5, Aug 9, 2024): A kid's concept shop has hired Remote CoWorker for Shopify development and systems optimization services. The team has streamlined the client's workflows and assisted the client with administrative tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/306397) - Back-Office Outsourcing for Golf Equipment Retailer (5.0/5, Aug 28, 2024): Remote CoWorker provides ongoing back-office outsourcing services for a golf equipment retailer. The team is responsible for assisting the client with administrative and marketing tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/310340) ##### Food & Beverage Experience Remote CoWorker has demonstrated expertise in providing administrative support tailored to the Food & Beverage industry, particularly noted in the seafood sector. Clients appreciate their commitment to quality and responsiveness, highlighting the effectiveness of their virtual assistants. The feedback emphasizes the company's alignment with client values and the ability to meet deadlines. Overall, Remote CoWorker is viewed as a reliable partner that can enhance operational efficiency within the Food & Beverage space. - 1 review for food & beverage industry - Unknown avg. project cost - Back-Office Services for Seafood Business (4.5/5, Feb 20, 2024): Remote CoWorker provides back-office support for a seafood business. The team assists the client with various administrative tasks. [Read Full Review](https://clutch.co/go-to-review/remote-coworker/269930) #### Completed projects in 7 countries - Australia (1 projects) - Belgium (1 projects) - Canada (5 projects) - Ireland (1 projects) - United Arab Emirates (2 projects) - United States (116 projects) - England (2 projects) [View Reviews](https://clutch.co/profile/remote-coworker?verified=true#reviews) --- ### [Unity Communications](https://clutch.co/profile/unity-communications) #### 4.9 out of 5 star rating (44 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Parañaque, Philippines #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 10% Call Center Services - 15% Customer Service Outsourcing - 20% Employer of Record (EOR) Services - 10% HR Outsourcing - 10% Recruitment Process Outsourcing - 10% Sales Outsourcing #### Company description Unity Communications is a premier provider of Contact Center Services, offering a range of solutions including Inbound and Outbound Call Center services, Customer Support Services, and Telephonic Support. Their reviews reflect a 100% positive sentiment, highlighting their professionalism, responsiveness, and ability to integrate seamlessly with client teams. Approximately 83% of reviewers emphasize their exceptional customer service and proactive communication. [Visit Website](http://www.unity-connect.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Results-oriented The feedback reflects a highly positive sentiment regarding Unity Communications' results-oriented approach. Clients noted record-breaking outcomes, with one stating, 'Our sales doubled,' and highlighting Unity's significant contribution of 30-50% to their sales numbers. The team was commended for their organization and thoroughness, as well as their ability to create valuable partnerships. The harmonious relationship between the teams facilitated effective communication and goal alignment, indicating Unity's commitment to achieving client success. - Lead Generation for Telecommunications Brand (5.0/5, Jul 29, 2019): The results for the 18 months we ran in conjunction with Unity were record-breaking for our market. We landed major regional brands due to the involvement of Unity creating conversations our sales teams could run with and the implementation support offered. The end to end sale support model thrived. The sales team was eager to win Unity's favor and support, knowing that they were bringing in half of the leads we were closing (sales team still responsible to continue their contributions as this was a growth project, not a shift the work project). Our sales doubled. We had a very harmonious relationship between Unity and the direct sales team. [Read Full Review](https://clutch.co/go-to-review/unity-communications/139713) #### 7 reviews mention Call Center Services Customer Support Services for Private Equity Group 5.0/5 — Unity Communications is providing customer service support for a private equity group’s recently acquired companies. They’ve also helped the client migrate their CRM to HubSpot and their phone app to Ring4. - 6 of 7 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/unity-communications/13169) #### Experience in 10 industries Unity Communications has demonstrated expertise across various sectors, notably in Medical, Telecommunications, and Other Industries. Feedback highlights their strengths in customer support, billing management, and data processing. Clients in the Medical sector appreciated their role in maintaining consistent revenue through effective account management. In Telecommunications, their teams excel at handling technical support and sales operations, resulting in improved customer satisfaction. Overall, Unity Communications is well-suited for organizations seeking reliable outsourcing solutions in healthcare, telecom, and diverse other fields. [Read All Reviews](https://clutch.co/profile/unity-communications?verified=true#reviews) ##### Wellness & Fitness Experience Unity Communications demonstrates considerable expertise in the Wellness & Fitness industry, particularly in customer service management for a breastfeeding product brand. Clients commend their responsive team, effective issue resolution, and commitment to customer satisfaction. Their proactive approach to process improvement and alignment with client values further enhances their service quality. Overall, Unity Communications is a reliable partner for businesses seeking dedicated support and a customer-centric approach in the Wellness & Fitness sector. - 1 review for wellness & fitness industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Outsourcing for Breastfeeding Product Brand (5.0/5, Jul 11, 2025): Unity Communications provides customer service support for a breastfeeding product brand. They've recruited and onboarded customer service agents, handled customer queries, and managed returns and complaints. [Read Full Review](https://clutch.co/go-to-review/unity-communications/389251) ##### Healthcare Experience Unity Communications has received positive feedback from healthcare clients, highlighting their expertise in billing management, medical records handling, and patient communication. Clients report significant improvements in revenue consistency, task efficiency, and timely responses to needs. The professionalism and engagement of the Unity team have been consistently praised, making them a strong candidate for healthcare projects, especially in areas requiring reliable support and effective communication. - 4 reviews for healthcare industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Data Entry & Processing for Toxicology Laboratory (4.5/5, Feb 25, 2025): Unity Communications provides data entry services for a toxicology laboratory. The team has handled data transcription containing PHI and daily TAT. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355199) - Back Office & Customer Service Outsourcing for Healthcare Co (5.0/5, Feb 26, 2025): Unity Communications provides back office and customer service outsourcing for a healthcare company. The team is responsible for insurance enrollment, claim processing, and payment collection. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355598) - Data Entry & Processing for Healthcare Co (5.0/5, Feb 27, 2025): Unity Communications managed medical records for a healthcare company. The team also managed clinical notes and created patient care plans using clinical notes. [Read Full Review](https://clutch.co/go-to-review/unity-communications/356002) - Billing Services for Mental Health Services Company (5.0/5, Mar 11, 2025): Unity Communications provides billing services for a mental health services company. The team manages day-to-day billing tasks, processes patient claims, and handles accounts receivable. [Read Full Review](https://clutch.co/go-to-review/unity-communications/358819) ##### Consumer Products Experience Unity Communications has demonstrated strong expertise in the Consumer Products industry, receiving positive feedback for their responsive customer service and efficient handling of inquiries. Clients highlighted their ability to improve key performance metrics such as average handle time and first contact resolution. Their proactive communication and ability to integrate into clients' operations have allowed businesses to focus on growth while efficiently addressing customer needs. Overall, Unity Communications is well-regarded for providing value, reliability, and flexibility, making them a suitable partner for companies in the Consumer Products sector. - 4 reviews for consumer products industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Outsourced Customer Service and E-Commerce for Crafts Company (5.0/5, Jun 19, 2019): Unity Communications provides administrative services on an ongoing basis. They handle all shipping processes, customer service correspondence, and social media marketing.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/119956) - Call Center Services for E-Commerce Company (5.0/5, Sep 28, 2021): Unity Communications is providing call center services for an e-commerce company. They are in charge of replying to inquiries, answering live chat through Zendesk, generating leads, and more. [Read Full Review](https://clutch.co/go-to-review/unity-communications/143984) - Call Center & Customer Service Support for Energy Drinks Co (5.0/5, Feb 25, 2025): Unity Communications provides call center and customer service support for an energy drinks company. The team acts as an extension of the client's team, provides customer service, and handles inbound inquiries. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355324) - Customer Service Outsourcing for Consumer Products Company (5.0/5, Feb 27, 2025): Unity Communications provides customer support services for a consumer products company. The team assists end customers with order inquiries, refunds, replacements, and troubleshooting. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355940) ##### Telecommunications Experience Unity Communications has received positive feedback from clients in the Telecommunications industry, showcasing their expertise in IT consultation, customer service, and project management. Clients commend their responsiveness, attention to detail, and ability to generate leads and manage complex projects efficiently. The strong collaboration and communication between teams have led to measurable success, including increased sales and customer satisfaction, making Unity Communications a reliable partner for businesses seeking to enhance their telecommunications operations. - 7 reviews for telecommunications industry - 7 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Sales Prospecting for Wireless Solutions Retailer (5.0/5, May 23, 2019): Unity Communications performs prospecting outreach and locates sales deals on an ongoing basis. [Read Full Review](https://clutch.co/go-to-review/unity-communications/108143) - Customer Service Support for Wireless Company (5.0/5, Jun 6, 2019): Initially hired to just place orders, Unity Communications has expanded their responsibilities to now include customer service and account management. They talk to end customers daily to resolve their problems. [Read Full Review](https://clutch.co/go-to-review/unity-communications/114391) - Telecom Management for Telecom Provider (5.0/5, Jun 19, 2019): Unity Communications provided telecommunications management services including coordinating service delivery of internet, phone, fiber, Ethernet, and managed security offerings. [Read Full Review](https://clutch.co/go-to-review/unity-communications/120524) - Back Office Services for Telecommunications Company (5.0/5, Jan 30, 2020): Unity Communications provided back-office support for a telecom company. They fulfilled a variety of administrative tasks, like data entry and analysis, reconciling overage, and gathering customer proposals. [Read Full Review](https://clutch.co/go-to-review/unity-communications/129188) - IT Services for Telecommunications Company (5.0/5, Apr 23, 2021): Unity Communications provided IT and consulting services for a telecommunications company, focusing on customer's needs. They have a direct agreement to work on multiple projects together with the company. [Read Full Review](https://clutch.co/go-to-review/unity-communications/133228) - Lead Generation for Telecommunications Brand (5.0/5, Jul 29, 2019): Unity Communications generated leads for a specific territory. The team covered a B2B quota, supported retail stores, and managed accounts. They created their own calling scripts and augmented the target lists.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/139713) - Customer Service & Back-Office Outsourcing for Telecomms Co (5.0/5, Mar 10, 2025): Unity Communications provides sales support services for a telecommunications company. The team assists the client's sales managers in managing quotes, processing orders, coordinating with vendors, and resolving customer issues. [Read Full Review](https://clutch.co/go-to-review/unity-communications/358481) ##### Software Experience Unity Communications demonstrates strong expertise in the Software industry, particularly within B2B SaaS solutions. Client feedback highlights their exceptional project management, timely delivery, and strong communication, which significantly improved operational efficiency and customer support outcomes. Their ability to align with client culture and provide tailored support has earned them high praise, making them a valuable partner for businesses seeking effective software solutions. - 3 reviews for software industry - 3 reviews are 5 stars - Less than $10,000 avg. project cost - Customer Support Services for Private Equity Group (5.0/5, Mar 11, 2022): Unity Communications is providing customer service support for a private equity group’s recently acquired companies. They’ve also helped the client migrate their CRM to HubSpot and their phone app to Ring4. [Read Full Review](https://clutch.co/go-to-review/unity-communications/13169) - Asset Procurement for Expense Management Software Company (5.0/5, Mar 31, 2023): Unity Communications provides procurement services for an expense management software company. This involves processing mobile assets, service transactions, and documentation of said transactions. [Read Full Review](https://clutch.co/go-to-review/unity-communications/191698) - Data Analysis & Management for B2B SaaS Company (5.0/5, Feb 25, 2025): Unity Communications provides data analysis and management support for a B2B SaaS company. The team manages the client's support inbox and assists with manual data manipulation and management. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355315) ##### Information technology Experience Unity Communications has received positive feedback for their expertise in IT and data management, particularly in hiring and managing data processing analysts. Clients commend their professionalism, responsiveness, and ability to scale services quickly, ensuring seamless integration into existing workflows. The company is noted for its strong project management, timely delivery, and adaptability to evolving project needs, making it a reliable partner for businesses in the Information technology sector. - 2 reviews for information technology industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Content Writing Services for Inbound Marketing & IT Company (5.0/5, Mar 11, 2024): Unity Communications provides content writing services for an inbound marketing and IT company. The team has been tasked with delivering much content within a short timeframe. [Read Full Review](https://clutch.co/go-to-review/unity-communications/274827) - Staff Augmentation for Home Management App Company (5.0/5, Feb 25, 2025): Unity Communications provides staff augmentation services for a home management app. The team has hired and managed a team of data processing analysts. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355233) ##### Supply Chain, Logistics, and Transport Experience Unity Communications has demonstrated significant expertise in the Supply Chain, Logistics, and Transport industry by effectively enhancing customer service operations for clients. Feedback highlights their ability to provide well-suited candidates that integrate seamlessly into existing teams, resulting in faster response times and improved customer satisfaction scores. Their commitment to timely delivery, alignment with client values, and competitive pricing further solidifies their reputation as a reliable partner in this sector. - 1 review for supply chain, logistics, and transport industry - Unknown avg. project cost - Call Center Services for Transportation Solutions Co (4.5/5, Feb 25, 2025): Unity Communications provides BPO services for a transportation solutions company. The team has provided customer service representatives to help answer inbound support requests via calls, chats, and emails. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355221) ##### Agriculture Experience Unity Communications has demonstrated strong expertise in providing accounting and bookkeeping solutions tailored for the Agriculture industry, particularly noted for their superior efficiency compared to local competitors. Clients appreciate their deep understanding of Canadian tax laws, responsiveness, and cost-effectiveness. Feedback indicates that their services significantly enhance operational effectiveness, making them a solid choice for businesses seeking reliable bookkeeping support in the Agriculture sector. - 1 review for agriculture industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Bookkeeping & Accounting for Import & Distribution Company (5.0/5, Sep 5, 2023): Unity Communications provides bookkeeping services for an import and distribution company. The team uses QuickBooks to help the client navigate relevant Canadian tax laws and use the best accounting practices.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/230556) ##### Utilities Experience Unity Communications demonstrates strong expertise in managing telecommunications accounts for the Utilities industry, particularly in optimizing cost efficiency and enhancing customer service. Clients highlight their attentiveness, professionalism, and effective communication, resulting in substantial cost reductions and improved service management. Their commitment to client relationships and responsiveness to issues further solidifies their reputation as a reliable partner in the Utilities sector, making them a fitting choice for businesses seeking comprehensive telecom solutions. - 1 review for utilities industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Outsourcing Project for Warehousing Company (5.0/5, Jul 2, 2019): Unity Communications managed cell phone accounts and answered low-tier calls, allowing the in-house team to focus on more important calls.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/126519) ##### Advertising & marketing Experience Unity Communications has received positive feedback in the Advertising & marketing industry for their exceptional customer support and content production capabilities. Clients commend their dedication, professional attitude, and ability to enhance customer satisfaction and engagement. Their seamless integration into existing workflows and proactive communication contribute to significant improvements in productivity and project outcomes. Overall, Unity's expertise in providing strategic BPO resources positions them as a valuable partner for businesses seeking to elevate their marketing efforts. - 2 reviews for advertising & marketing industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - BPO Services for Full Service Marketing Company (5.0/5, Mar 15, 2021): A full-service marketing solution needed a global employee base that can handle administrative and small marketing tasks to help them scale. They chose Unity Communications to be their partner. [Read Full Review](https://clutch.co/go-to-review/unity-communications/96930) - BPO for Online Media Company (5.0/5, Sep 5, 2023): An online media company has hired Unity Communications for BPO. They've provided full-time BPO resources that integrate into the client's workflow to take care of customer support and content production. [Read Full Review](https://clutch.co/go-to-review/unity-communications/230421) ##### Retail Experience Unity Communications has received positive feedback from clients in the Retail industry, particularly in managing order processing and customer communication. Their expertise in handling complex workflows has led to improved efficiency, a decrease in phone drop rates, and increased order processing rates. Clients appreciate their responsive management and the exceptional talent of their team, highlighting Unity's strong impact on customer service and operational success. Overall, Unity Communications is well-regarded as a strategic partner for Retail businesses seeking operational support. - 1 review for retail industry - 1 review is 5 stars - Unknown avg. project cost - BPO Services for Online Medical Supplies Retailer (5.0/5, Oct 11, 2022): An online medical supplies retailer has engaged with Unity Communications for BPO services. They handle incoming orders process, prescriptions evaluation, pending orders follow-ups, and email management. [Read Full Review](https://clutch.co/go-to-review/unity-communications/162032) ##### Media Experience Unity Communications demonstrates strong expertise in the Media industry, particularly in technical support and video production. Clients praise their responsiveness and effective communication, which have been vital in meeting time-sensitive demands. Their collaborative approach and problem-solving skills have significantly contributed to project success, as highlighted by a media localization company and an animation firm. Overall, Unity Communications is well-regarded for their ability to deliver on-brand content while enhancing operational efficiency, making them a suitable partner for Media industry projects. - 2 reviews for media industry - 2 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Technical Support for Media Localization Company (5.0/5, Jun 7, 2022): Unity Communications provides technical support for a media localization company. The tasks involve handling email and chat support, troubleshooting technical issues, and helping create a knowledge base. [Read Full Review](https://clutch.co/go-to-review/unity-communications/21920) - Video Production for Animation Company (5.0/5, May 27, 2021): Unity Communications collaborated with an animation company for a video production project. The goal was to succinctly and accurately delivered the message and specifications within the company's brand.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/37648) ##### Food & Beverages Experience Unity Communications has received positive feedback from clients in the Food & Beverages industry, highlighting their expertise in managing customer inquiries and operational tasks. Clients commend their ability to scale operations effectively and provide exceptional support, resulting in improved customer success. The firm's commitment to understanding client needs and fostering strong collaboration has been particularly noted. Overall, Unity Communications is well-positioned to support businesses in the Food & Beverages industry seeking to enhance efficiency and growth. - 1 review for food & beverages industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for E-Commerce Business (5.0/5, Nov 11, 2021): An e-commerce business has partnered with Unity Communications for staff augmentation. The team has been supplying people for inbound customer communication, reports, bookkeeping, and data analysis.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/4547) ##### Beauty & Cosmetics Experience Unity Communications has demonstrated strong expertise in the Beauty & Cosmetics industry, particularly through their virtual assistant services for spa owners. Clients have praised their exceptional communication skills and the timely support provided by their team, which has significantly alleviated operational stress. One client reported a marked increase in business scalability and personal freedom after partnering with Unity. Overall, the positive feedback highlights Unity's capability to enhance business efficiency in the Beauty & Cosmetics sector. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Virtual Assistant Recruitment for Spa (5.0/5, Sep 24, 2021): Unity Communications recruited a virtual assistant for a spa. The role involved scheduling and assisting clients, answering calls and emails, and scheduling therapists. [Read Full Review](https://clutch.co/go-to-review/unity-communications/141752) ##### Consulting Experience Unity Communications demonstrates strong expertise in consulting, particularly in managing complex client interactions with insurance companies. Clients commend their efficient communication strategies and positive work culture, highlighting significant improvements in sales and operational efficiency. Their proactive approach and commitment to understanding client needs have garnered praise, with one client noting exceptional performance and a desire to closely collaborate with their team. Overall, Unity Communications is well-regarded for its impactful consulting services in the industry. - 1 review for consulting industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - BPO for PPO Management Consultancy Firm (5.0/5, Jul 29, 2021): Unity Communications was engaged by a PPO management consultancy firm for their BPO services. The team contacts insurance companies to acquire information such as fee schedules and the doctors' contracts. [Read Full Review](https://clutch.co/go-to-review/unity-communications/94617) ##### IT Services Experience Unity Communications has garnered positive feedback in the IT Services industry, noted for its expertise in telecom consulting and project management. Clients appreciate their attention to detail, effective communication, and rapid responsiveness. The company's ability to deliver projects efficiently, coupled with flexibility in accommodating evolving needs, positions them as a reliable partner for various IT engagements. Overall sentiment reflects strong satisfaction with their service quality and commitment to client goals, making them a promising choice for prospective clients. - 3 reviews for it services industry - 3 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Device Management for Telecommunications Firm (5.0/5, Sep 24, 2019): Unity Communications implemented mobile device management for third-party clients. They also oversaw wireless security across all devices. [Read Full Review](https://clutch.co/go-to-review/unity-communications/52055) - IT Consulting for Telecom Consulting Firm (5.0/5, Sep 23, 2020): To improve client delivery service, a telecommunication consulting firm hired Unity Communications. The team provides ongoing consulting work and overflow on order processing. [Read Full Review](https://clutch.co/go-to-review/unity-communications/70320) - BPO for E-commerce Mergers & Acquisitions Firm (5.0/5, May 13, 2020): Unity Communications provides business process execution for an e-commerce merger and acquisition company. Their work includes responding to customer messages and engaging with them to resolve issues. [Read Full Review](https://clutch.co/go-to-review/unity-communications/86424) ##### Education Experience Unity Communications demonstrates strong expertise in IT support for the Education sector, particularly in managing help desk operations and enhancing user experience. One client noted their effectiveness in addressing a high volume of user requests, achieving a 90% resolution rate shortly after onboarding. Their responsive project management and commitment to delivering on promises further reinforce their value. Overall, their affordable services and knowledge make them a solid choice for educational institutions seeking robust IT solutions. - 1 review for education industry - 1 review is 5 stars - Unknown avg. project cost - IT Services Support for Online Course Selection (5.0/5, Jul 12, 2019): Helping an in-house team handle user requests, Unity Communications provided IT and help desk services. They used a ticketing system to address most of the user experience issues.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/131312) ##### Other industries Experience Unity Communications has consistently received positive feedback from clients within the Other industries sector. Their expertise in customer service management, responsiveness, and reliable project execution has led to improved customer satisfaction and operational efficiency. Clients appreciate the professionalism and friendliness of their team, highlighting effective communication and proactive problem-solving as key strengths. Overall, Unity Communications is regarded as a valuable partner for businesses seeking dedicated, high-quality support. - 20 reviews for other industries industry - 19 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Staff Augmentation for E-Commerce Business (5.0/5, Nov 11, 2021): An e-commerce business has partnered with Unity Communications for staff augmentation. The team has been supplying people for inbound customer communication, reports, bookkeeping, and data analysis.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/4547) - Customer Support Services for Private Equity Group (5.0/5, Mar 11, 2022): Unity Communications is providing customer service support for a private equity group’s recently acquired companies. They’ve also helped the client migrate their CRM to HubSpot and their phone app to Ring4. [Read Full Review](https://clutch.co/go-to-review/unity-communications/13169) - Device Management for Telecommunications Firm (5.0/5, Sep 24, 2019): Unity Communications implemented mobile device management for third-party clients. They also oversaw wireless security across all devices. [Read Full Review](https://clutch.co/go-to-review/unity-communications/52055) - IT Consulting for Telecom Consulting Firm (5.0/5, Sep 23, 2020): To improve client delivery service, a telecommunication consulting firm hired Unity Communications. The team provides ongoing consulting work and overflow on order processing. [Read Full Review](https://clutch.co/go-to-review/unity-communications/70320) - BPO for E-commerce Mergers & Acquisitions Firm (5.0/5, May 13, 2020): Unity Communications provides business process execution for an e-commerce merger and acquisition company. Their work includes responding to customer messages and engaging with them to resolve issues. [Read Full Review](https://clutch.co/go-to-review/unity-communications/86424) - BPO for PPO Management Consultancy Firm (5.0/5, Jul 29, 2021): Unity Communications was engaged by a PPO management consultancy firm for their BPO services. The team contacts insurance companies to acquire information such as fee schedules and the doctors' contracts. [Read Full Review](https://clutch.co/go-to-review/unity-communications/94617) - Outsourced Customer Service and E-Commerce for Crafts Company (5.0/5, Jun 19, 2019): Unity Communications provides administrative services on an ongoing basis. They handle all shipping processes, customer service correspondence, and social media marketing.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/119956) - E-Commerce Back Office Support for Aerospace Company (5.0/5, Jul 10, 2020): Unity Communications designed and developed a customer-facing e-commerce website. This platform includes multi-channel communication between customers and vendors. [Read Full Review](https://clutch.co/go-to-review/unity-communications/133389) - Virtual Assistant Recruitment for Spa (5.0/5, Sep 24, 2021): Unity Communications recruited a virtual assistant for a spa. The role involved scheduling and assisting clients, answering calls and emails, and scheduling therapists. [Read Full Review](https://clutch.co/go-to-review/unity-communications/141752) - Call Center Services for E-Commerce Company (5.0/5, Sep 28, 2021): Unity Communications is providing call center services for an e-commerce company. They are in charge of replying to inquiries, answering live chat through Zendesk, generating leads, and more. [Read Full Review](https://clutch.co/go-to-review/unity-communications/143984) - Asset Procurement for Expense Management Software Company (5.0/5, Mar 31, 2023): Unity Communications provides procurement services for an expense management software company. This involves processing mobile assets, service transactions, and documentation of said transactions. [Read Full Review](https://clutch.co/go-to-review/unity-communications/191698) - Bookkeeping & Accounting for Import & Distribution Company (5.0/5, Sep 5, 2023): Unity Communications provides bookkeeping services for an import and distribution company. The team uses QuickBooks to help the client navigate relevant Canadian tax laws and use the best accounting practices.  [Read Full Review](https://clutch.co/go-to-review/unity-communications/230556) - Data Entry & Processing for Toxicology Laboratory (4.5/5, Feb 25, 2025): Unity Communications provides data entry services for a toxicology laboratory. The team has handled data transcription containing PHI and daily TAT. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355199) - Data Analysis & Management for B2B SaaS Company (5.0/5, Feb 25, 2025): Unity Communications provides data analysis and management support for a B2B SaaS company. The team manages the client's support inbox and assists with manual data manipulation and management. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355315) - Call Center & Customer Service Support for Energy Drinks Co (5.0/5, Feb 25, 2025): Unity Communications provides call center and customer service support for an energy drinks company. The team acts as an extension of the client's team, provides customer service, and handles inbound inquiries. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355324) - Customer Service Outsourcing for Parts Distributor (5.0/5, Feb 27, 2025): Unity Communications provides customer service outsourcing for a parts distributor. The team has provided more than 20 agents to the client. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355916) - Customer Service Outsourcing for Consumer Products Company (5.0/5, Feb 27, 2025): Unity Communications provides customer support services for a consumer products company. The team assists end customers with order inquiries, refunds, replacements, and troubleshooting. [Read Full Review](https://clutch.co/go-to-review/unity-communications/355940) - Data Entry & Processing for Healthcare Co (5.0/5, Feb 27, 2025): Unity Communications managed medical records for a healthcare company. The team also managed clinical notes and created patient care plans using clinical notes. [Read Full Review](https://clutch.co/go-to-review/unity-communications/356002) - Billing Services for Mental Health Services Company (5.0/5, Mar 11, 2025): Unity Communications provides billing services for a mental health services company. The team manages day-to-day billing tasks, processes patient claims, and handles accounts receivable. [Read Full Review](https://clutch.co/go-to-review/unity-communications/358819) - Customer Service Outsourcing for Breastfeeding Product Brand (5.0/5, Jul 11, 2025): Unity Communications provides customer service support for a breastfeeding product brand. They've recruited and onboarded customer service agents, handled customer queries, and managed returns and complaints. [Read Full Review](https://clutch.co/go-to-review/unity-communications/389251) ##### Other Industry Experience Unity Communications has demonstrated significant expertise in the Other Industry sector, particularly in creating customer commerce solutions for aerospace clients. Their ability to build a multi-channel customer support workflow and ensure effective integration showcases their strengths in project management and adaptability. Clients have praised their experience and flexibility in handling challenges, resulting in positive impacts on customer support capabilities. Overall, Unity is well-suited for businesses seeking robust e-commerce infrastructure and support solutions. - 1 review for other industry industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - E-Commerce Back Office Support for Aerospace Company (5.0/5, Jul 10, 2020): Unity Communications designed and developed a customer-facing e-commerce website. This platform includes multi-channel communication between customers and vendors. [Read Full Review](https://clutch.co/go-to-review/unity-communications/133389) #### 4.9 out of 5.0 rating for cost What Clients Have Said Client feedback highlights Unity Communications as a cost-effective solution that delivers strong value for money. Many clients noted their pricing aligns well with budgetary constraints and the quality of service exceeds expectations. For instance, one client emphasized that Unity's bookkeeping services were more effective and efficient than local alternatives, while another mentioned achieving significant improvements in customer satisfaction and operational efficiency at a competitive cost. Overall, the sentiment is overwhelmingly positive regarding the balance between cost and service quality. [Read All Reviews](https://clutch.co/profile/unity-communications?verified=true#reviews) - $10,000 to $49,000 (10 reviews) - $50,000 to $199,999 (6 reviews) - Less than $10,000 (5 reviews) - $200,000 to $999,999 (1 reviews) --- ### [TDCX](https://clutch.co/profile/tdcx) #### 4.8 out of 5 star rating (12 reviews) - $100,000+ minimum project size - 10,000+ employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Call Center Services - 10% Content Moderation Services - 50% Customer Service Outsourcing - 10% Business Consulting - 20% Sales Outsourcing #### Company description TDCX is a prominent provider of Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call handling, telemarketing, and customer care services. Reviews indicate a high satisfaction with TDCX's ability to provide scalable, high-quality service, with impressive results in customer satisfaction and service excellence. Approximately 95% of feedback highlights their effective communication, adaptability, and innovative approach to problem-solving. [Visit Website](https://www.tdcx.com/?utm_source=clutch&utm_medium=referral&utm_campaign=GLOBAL_B2B_ClutchProfile) #### Experience in 8 industries TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience. [Read All Reviews](https://clutch.co/profile/tdcx?verified=true#reviews) ##### Hospitality & leisure Experience TDCX has garnered positive feedback from clients in the Hospitality & leisure industry, highlighting their expertise in quality evaluations and omni-channel support. Clients appreciate their agility, creative problem-solving, and commitment to exceptional customer experience. The company is recognized for their effective communication and responsive service, enabling clients to focus on complex projects. Overall, TDCX's strengths in operational efficiency and reliable support make them a strong contender for businesses in the Hospitality & leisure sector seeking a capable partner. - 2 reviews for hospitality & leisure industry - 2 reviews are 5 stars - Unknown avg. project cost - Call Center Services for Online Lodging Marketplace (5.0/5, Mar 11, 2022): TDCX provides call center services for an online lodging marketplace. They are expected to sustainably support their English business globally.  [Read Full Review](https://clutch.co/go-to-review/tdcx/13103) - BPO Services for Tech Company (5.0/5, May 25, 2022): TDCX helped a hospitality tech firm improve their quality evaluations and other quality efforts. Their scope of work includes transaction monitoring, data analysis, reporting, and improvement calibrations. [Read Full Review](https://clutch.co/go-to-review/tdcx/20309) ##### Social Networking Experience TDCX has demonstrated strong expertise in providing 24/7 global English support for social media advertisers, showcasing their ability to handle rapid growth and adapt to changing needs. Clients appreciate their collaborative partnership approach, quick problem resolution, and insightful analytics. Overall, the sentiment is positive, highlighting TDCX's strengths in scalability, premium service quality, and responsiveness, making them a strong candidate for businesses in the Social Networking industry seeking reliable support solutions. - 1 review for social networking industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Global Social Media Company (5.0/5, May 17, 2022): TDCX provides 24/7 global English support to a social media company's advertising partners. The team is responsible for answering advertisers' support queries via chat or email. [Read Full Review](https://clutch.co/go-to-review/tdcx/19303) ##### Financial services Experience TDCX has demonstrated significant expertise in the Financial services industry, particularly in customer service, account security, and risk assessments for a major Fintech company. Clients commend TDCX for their strong operational performance, insightful analyses, and effective collaboration. Their commitment to transparency fosters trust and enhances operational efficiency. Overall, TDCX is viewed as a strong partner capable of delivering scalable and quality solutions, making them a suitable choice for businesses seeking to enhance their financial service operations. - 1 review for financial services industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Customer Service, Security & Risk Assessment for Fintech Co (5.0/5, Apr 28, 2022): TDCX provides a fintech company with scalable operations for customer service, account security, and merchant risk assessments. They provide a thousand-person team to operate at multiple service levels. [Read Full Review](https://clutch.co/go-to-review/tdcx/16961) ##### Food & Beverages Experience TDCX has demonstrated significant expertise in the Food & Beverages sector by enhancing customer experience through their flexible and adaptive customer service solutions. Clients have noted a marked improvement in customer satisfaction, highlighting their effective training programs and timely recruitment of skilled representatives. Overall sentiment reflects a strong capability to meet the specific demands of the industry, making TDCX a viable partner for businesses seeking to elevate their customer engagement and service excellence. - 1 review for food & beverages industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Premium Coffee Brand (5.0/5, Apr 24, 2022): TDCX provides call center services for a premium coffee brand. They offer pre-sales, after-sales, technical assistance, and customer care services. [Read Full Review](https://clutch.co/go-to-review/tdcx/16599) ##### Software Experience TDCX demonstrates extensive expertise in the Software industry, particularly in advertising support operations for major social media platforms. Clients commend their ability to scale services while maintaining high quality and operational efficiency, achieving industry-leading customer satisfaction. Their strong presence in the APAC region and commitment to training and quality assurance further enhance their reliability. However, some feedback suggests a need for deeper industry vertical expertise, indicating potential for growth in specialized areas. - 1 review for software industry - Unknown avg. project cost - BPO Services for Social Media Platform (4.0/5, Apr 14, 2022): TDCX is handling a social media platform's advertising and service support efforts. Their responsibilities include running ads on the client's platform and providing technical and generic advertising support. [Read Full Review](https://clutch.co/go-to-review/tdcx/15930) ##### Consumer Products Experience TDCX has received positive feedback from clients in the Consumer Products sector, particularly in the luxury e-commerce space. The company demonstrates expertise in customer service, achieving service quality on par with internal teams and ensuring seamless communication. Clients appreciate TDCX's hands-on approach and service-oriented mentality, which fosters a strong partnership. Their effective training and onboarding processes further enhance operational efficiency. Overall, TDCX is well-suited for businesses seeking reliable customer service solutions in the Consumer Products industry. - 1 review for consumer products industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Luxury E-Commerce Company (5.0/5, Apr 8, 2022): TDCX provides call center services for an e-commerce company. They respond to tickets and offer order support for the end customers during the client’s out-of-office hours, supporting 24/7 customer service. [Read Full Review](https://clutch.co/go-to-review/tdcx/2622) ##### Retail Experience TDCX has received positive feedback from clients in the Retail industry, particularly praising their expertise in customer experience management. Clients highlighted TDCX's dedication, flexibility, and commitment to collaborative growth. Their ability to adapt to changing business needs and establish effective communication channels has facilitated seamless operations. Overall, TDCX is recognized for its strong leadership, accountability, and organized approach, making it a suitable partner for Retail businesses seeking reliable support in customer service. - 1 review for retail industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - BPO Services for E-Commerce Company (5.0/5, Mar 31, 2022): TDCX provides BPO services for an e-commerce company. They support the client's inbound inquiries via tickets, emails, phone, and chat for both pre and post-sales in three different markets. [Read Full Review](https://clutch.co/go-to-review/tdcx/14762) ##### IT Services Experience TDCX has garnered positive feedback in the IT Services industry for its expertise in customer support and operational management. Clients commend their multilingual capabilities and strong problem-solving skills, noting significant improvements in customer satisfaction and operational efficiency. The company's proactive approach and ability to scale talent to meet client needs have been highlighted as key strengths. Overall, TDCX is viewed as a reliable partner capable of delivering exceptional results in customer experience and support. - 2 reviews for it services industry - 2 reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost - Call Center Services for Tech Company (5.0/5, Jun 16, 2021): TDCX provides ongoing B2C support for an e-commerce, global platform. They supply a team of 10 people to help maintain customer satisfaction and convert inbound calls and leads.  [Read Full Review](https://clutch.co/go-to-review/tdcx/56670) - Call Center Services for Global Tech Company (5.0/5, Jun 25, 2021): For over six years, TDCX has been handling customer support services for a global tech company. They are in charge of providing troubleshooting support in 10 languages across three channels. [Read Full Review](https://clutch.co/go-to-review/tdcx/64894) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery. [Read All Reviews](https://clutch.co/profile/tdcx?verified=true#reviews) - $1,000,000 to $9,999,999 (2 reviews) - $200,000 to $999,999 (1 reviews) - $10,000,000 + (1 reviews) #### Completed projects in 4 countries - Germany (1 projects) - Singapore (7 projects) - Spain (1 projects) - United States (1 projects) This provider is available in 32 time zones: - Near East Time (NET) - Middle East Time (MET) - China Taiwan Time (CTT) - Brazil Eastern Time (BET) - Greenwich Mean Time (GMT) - India Standard Time (IST) - Japan Standard Time (JST) - Midway Islands Time (MIT) - Central African Time (CAT) - Eastern African Time (EAT) - Hawaii Standard Time (HST) - Pakistan Lahore Time (PLT) - Alaska Standard Time (AKST) - Central European Time (CET) - Central Standard Time (CST) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Phoenix Standard Time (PNT) - Solomon Standard Time (SST) - Vietnam Standard Time (VST) - Australia Central Time (ACT) - Australia Eastern Time (AET) - Mountain Standard Time (MST) - Argentina Standard Time (AGT) - Bangladesh Standard Time (BST) - Canada Newfoundland Time (CNT) - New Zealand Standard Time (NST) - Universal Coordinated Time (UTC) - (Arabic) Egypt Standard Time (ART) - Indiana Eastern Standard Time (IET) - Puerto Rico and US Virgin Islands Time (PRT) [View Reviews](https://clutch.co/profile/tdcx?verified=true#reviews) #### 5% of employees work in Pasig office Pasig, Philippines 21st Floor, Robinsons Cyberscape Gamma, Ruby Road, Ortigas Center, Pasig City, Philippines 1605 501 - 750 employees 63288629500 [See All Locations (18)](https://clutch.co/profile/tdcx#location) --- ### [Enshored](https://clutch.co/profile/enshored) #### 4.8 out of 5 star rating (11 reviews) - $50,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 30% Content Moderation Services - 30% Customer Service Outsourcing - 5% Data Annotation Services - 5% PEO/Employee Leasing - 5% Sales Outsourcing - 5% Social Media Marketing #### Company description Enshored is a provider of Contact Center Services, specializing in Customer Support Services and Call Handling. They have received overwhelmingly positive feedback, with clients highlighting their strong project management skills, adaptability, and consistent quality. Approximately 90% of reviewers praise their ability to scale efficiently and maintain low turnover rates, making them a reliable partner for telephonic support and customer service center needs. [Visit Website](https://www.enshored.com/solutions/?utm_source=clutch.co&utm_medium=referral) #### Autonomous Client feedback highlights Enshored's high level of autonomy and self-sufficiency in managing projects. The Head of Customer Operations at Travelnest noted that Enshored requires minimal oversight to deliver results and proactively takes ownership of tasks. They are recognized for their independence and capability, contrasting positively with other outsourcing experiences that necessitated more support. Overall, the sentiment reflects strong satisfaction with Enshored's autonomous work approach. - Back-Office Outsourcing for Rental Property Management Co (4.5/5, Oct 25, 2023): Enshored have been excellent in either delivering our needs, or proactively working to achieve them. One of the highlights of using Enshored is the ownership they take of delivering the project and require very little shading to achieve results. They are also very active in reviewing situations and coming forward with useful ideas to improve the outcomes. As an outsourcer, they are very independent and capable of the tasks set out to them. Often when working with other outsourcers, it has required a lot of additional support in order to get work over the line. Enshored are very self aware, proactive and take full ownership for their tasks. [Read Full Review](https://clutch.co/go-to-review/enshored/243904) #### 4 reviews mention Call Center Services Customer Service Outsourcing for SaaS Startup 4.5/5 — Enshored provides a SaaS company with customer support services, communicating with self-serve and enterprise customers via a chatbox. Their team is retrained by their leads whenever the software is updated. - 2 of 4 Call Center Services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/enshored/165913) #### Completed projects in 2 countries - United States (9 projects) - Scotland (2 projects) This provider is available in 4 time zones: - Greenwich Mean Time (GMT) - Central European Time (CET) - Pacific Standard Time (PST) - Singapore Standard Time (SGT) This provider is fluent in 14 languages: - English - Spanish - Arabic - Portuguese - Japanese - Korean - French - Thai - Italian - German - Mandarin - Russian - Finnish - Filipino [View Reviews](https://clutch.co/profile/enshored?verified=true#reviews) #### 90% of employees work in Pasig office Pasig, Philippines 16th Floor, JMT Building, ADB Avenue, Ortigas Center, Pasig City 1605, Metro Manila 751 - 1000 employees 286318857 Pasig, Philippines 27th Floor, Raffles Corporate Center, F. Ortigas Jr. Road, Ortigas Center, Pasig City 1605, Metro Manila 751 - 1000 employees +63 02 8876 1973 [See All Locations (5)](https://clutch.co/profile/enshored#location) --- ### [Welsend](https://clutch.co/profile/welsend) #### 4.9 out of 5 star rating (11 reviews) - $50,000+ minimum project size - < $25 average hourly rate - 10,000+ employees - Taguig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 30% Call Center Services - 10% CRM Consulting and SI - 50% Customer Service Outsourcing #### Company description Welsend is a well-regarded provider of Contact Center Services, excelling in inbound and outbound call handling, customer support, and telemarketing services. Across reviews, clients praise Welsend for their professionalism, operational efficiency, and project management capabilities, with a 90% issue resolution rate within 48 hours. Many reviewers highlight the company's detail-oriented approach and effective communication, though some note opportunities for improvement in staff retention and service level management. [Visit Website](https://www.welsend.com) #### 6 reviews mention Call Center Services Outbound Call Support for Hotel Chain 5.0/5 — Welsend provides call center services for an e-commerce company. They are responsible for doing outbound calls, notifying hotels to install HRS plug-in, and providing technical support. - 5 of 6 Call Center Services reviews are 5 stars - $200,000 – $999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/welsend/11330) #### Experience in 5 industries Welsend has demonstrated significant expertise across various industries, including Telecommunications, Government, Transportation, Manufacturing, and Hospitality. In Telecommunications, they excelled in increasing sales and customer satisfaction. Their Government engagements highlight professionalism and operational efficiency. In Transportation, Welsend provided effective customer service support, while in Manufacturing, they showcased strong project management and adaptability. In Hospitality, they impressed clients with quick execution and service quality. Overall, their strengths lie in responsiveness, project management, and industry-specific solutions, making them a good fit for clients in these sectors. [Read All Reviews](https://clutch.co/profile/welsend?verified=true#reviews) ##### Telecommunications Experience Welsend has demonstrated substantial expertise in the Telecommunications industry, specifically in enhancing sales and customer engagement. Their meticulous project management resulted in a 10% monthly sales increase and a 90% issue resolution rate within 48 hours. Clients appreciate Welsend's flexibility, attention to detail, and responsiveness to evolving project needs, making them a strong candidate for telecommunications businesses seeking to improve service delivery and customer satisfaction. - 1 review for telecommunications industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Call Center Services for Telecommunications Company (5.0/5, Dec 11, 2023): Welsend provides ongoing call center services for a telecommunications company. The team is responsible for call activity reports, sales data, training, and QC reporting. [Read Full Review](https://clutch.co/go-to-review/welsend/255153) ##### Government Experience Welsend has demonstrated exceptional expertise in supporting government services, particularly in providing 24/7 contact center operations. Their professionalism, operational efficiency, and commitment to service have garnered positive feedback, emphasizing their role as an integral extension of government hotline teams. Clients appreciate their dedicated agents' tireless efforts and caring approach, highlighting Welsend's strong alignment with the unique requirements of the government sector. Overall, their established presence and adaptability make them a solid choice for potential government clients. - 1 review for government industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Government Hotline Team (5.0/5, Mar 4, 2022): A government hotline team has collaborated with Welsend for call center services. The team provides 24-hour customer service support and is responsible for a particular hotline to professionally handle traffic.  [Read Full Review](https://clutch.co/go-to-review/welsend/12587) ##### Transportation Experience Welsend has received positive feedback from clients in the Transportation industry, emphasizing their expertise in customer service solutions. One client highlighted their role in stabilizing customer service operations for a bike-sharing business, noting superior delivery and a competent management team. The company's ability to meet staffing requirements and quality objectives has been particularly praised, making them a reliable partner for ongoing projects. Areas for improvement include hiring capabilities, but overall sentiment remains highly favorable. - 1 review for transportation industry - 1 review is 5 stars - $1,000,000 – $9,999,999 avg. project cost - Customer Service Team Support for Bike Share Company (5.0/5, Mar 3, 2022): Welsend has provided customer service team support services for a bike share company. They've handled operations, training, and quality management. [Read Full Review](https://clutch.co/go-to-review/welsend/12466) ##### Manufacturing Experience Welsend has demonstrated strong expertise in supporting manufacturing clients, effectively addressing challenges such as staffing balance and cost efficiency. Clients commend Welsend for their professionalism, project management capabilities, and responsiveness to feedback. Their ability to provide flexible solutions during peak seasons and maintain ongoing relationships highlights their impact in the manufacturing sector. Overall, Welsend is viewed as a reliable partner, though there is room for improvement in service level management. - 2 reviews for manufacturing industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Post-Sales Team Customer Support for Electronics Company (4.0/5, Feb 15, 2022): Welsend provides post-sales services for an electronics company. This includes email, SMS, and phone support. [Read Full Review](https://clutch.co/go-to-review/welsend/11331) - Staffing Support & Analytics for Manufacturing Company (5.0/5, Feb 15, 2022): Welsend provides staffing and data analytics services for an electronics manufacturing company. They have provided the support resources and a management team that handles 30 agents. [Read Full Review](https://clutch.co/go-to-review/welsend/11332) ##### Hospitality & leisure Experience Welsend has received positive feedback from clients in the Hospitality & leisure industry, particularly for their professionalism, rapid execution, and high-quality service. A general manager from HRS Group praised their expertise in technical support and effective communication, which contributed to a smooth implementation of crucial services. Clients appreciate Welsend's competent management and the overall value they provide, making them a strong candidate for businesses seeking reliable partners in the Hospitality & leisure sector. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Outbound Call Support for Hotel Chain (5.0/5, Feb 15, 2022): Welsend provides call center services for an e-commerce company. They are responsible for doing outbound calls, notifying hotels to install HRS plug-in, and providing technical support. [Read Full Review](https://clutch.co/go-to-review/welsend/11330) #### 4.2 out of 5.0 rating for cost What Clients Have Said Welsend is consistently recognized for providing strong value for money, with clients noting their pricing aligns well with budget expectations. One client highlighted Welsend as a 'great culture fit' and 'good value for cost,' while another emphasized their 'professionalism and reliability' as key strengths. Overall, feedback suggests that Welsend delivers quality services effectively, making them a commendable choice for businesses seeking cost-effective solutions. [Read All Reviews](https://clutch.co/profile/welsend?verified=true#reviews) - $200,000 to $999,999 (3 reviews) - $1,000,000 to $9,999,999 (1 reviews) #### Completed projects in 2 countries - China (5 projects) - Germany (1 projects) [View Reviews](https://clutch.co/profile/welsend?verified=true#reviews) --- ### [Fusion CX](https://clutch.co/profile/fusion-cx) #### 4.6 out of 5 star rating (16 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 10,000+ employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 40% Call Center Services - 30% Customer Service Outsourcing - 20% Sales Outsourcing #### Company description Fusion CX is a provider of Contact Center Services, excelling in both Inbound and Outbound Call Center operations. Reviewers consistently highlight the company's strengths in delivering excellent customer support and saving substantial time and money, with over 80% emphasizing their problem-solving abilities and pricing advantages. A notable 90% of feedback is positive, reflecting satisfaction with their telephonic support and customer care services. [Visit Website](https://www.fusioncx.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=clutch_profile) #### 7 reviews mention Call Center Services Inbound Calls for Consulting Company 5.0/5 — Fusion BPO Services provides inbound and outbound calling services for a consulting company. They use MWP tools for agent access.  - 2 of 7 Call Center Services reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/fusion-cx/148876) #### Experience in 7 industries Fusion BPO Services has garnered positive feedback across various industries, including Retail, Hospitality, Business Services, Telecommunications, Manufacturing, and Information Technology. They are praised for their strong communication, problem-solving skills, and ability to enhance customer experience, notably increasing sales in retail and hospitality sectors. Clients highlight their cost-effectiveness and operational support, making them a suitable partner for businesses seeking efficient outbound and call center services. [Read All Reviews](https://clutch.co/profile/fusion-cx?verified=true#reviews) ##### Retail Experience Fusion CX has demonstrated significant expertise in the Retail industry, particularly through their effective order-taking and complaint-handling services. Clients have reported remarkable improvements in customer experience, leading to doubled sales. The company's dedication, including operations during holidays, highlights their strengths in reliability and commitment. Overall, their ability to manage high volumes of calls and enhance customer engagement positions Fusion CX as a valuable partner for Retail businesses seeking to elevate their customer service capabilities. - 1 review for retail industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Order & Complaint Management Support for Delivery App Co (5.0/5, Jul 5, 2022): Fusion BPO Services provides order processing and complaint management support for a delivery app company. The team manages 6000 calls monthly.  [Read Full Review](https://clutch.co/go-to-review/fusion-cx/148760) ##### Business services Experience Fusion CX stands out in the Business services industry for its exemplary call center operations, as highlighted by a client from OYO, a leading hospitality company in India. The firm's structured recruitment and commitment to exceeding expectations demonstrate its expertise and problem-solving capabilities. Overall, clients appreciate their streamlined workflows and dedication, though there is room for enhancement in technological reporting solutions. This positions Fusion CX as a strong candidate for businesses seeking reliable and effective service partners. - 1 review for business services industry - $10,000 – $49,000 avg. project cost - Call Center Services for Hospitality Company (4.5/5, Jun 6, 2022): Fusion BPO Services is providing call center services for a hospitality company. They consider the client’s technical and commercial needs when hiring resources.   [Read Full Review](https://clutch.co/go-to-review/fusion-cx/21701) ##### Information technology Experience Fusion CX has received positive feedback in the Information Technology sector, highlighting their excellent quality of work and effective lead generation services. Clients appreciate their competitive pricing and the efficiency they bring, saving businesses significant costs monthly. Strengths include a dedicated team and exceptional effort, with clients expressing high satisfaction and confidence in their capabilities, indicating that Fusion CX is a strong candidate for projects in the IT industry. - 1 review for information technology industry - 1 review is 5 stars - $10,000,000 + avg. project cost - Lead Generation for IT Company (5.0/5, Dec 22, 2017): [Read Full Review](https://clutch.co/go-to-review/fusion-cx/36988) ##### Hospitality & leisure Experience Fusion CX demonstrates strong expertise in the Hospitality and Leisure industry by significantly reducing operational burdens for clients. Their services enhance customer satisfaction by addressing common frustrations, leading to improved efficiency and considerable labor savings of approximately $4,000 monthly. Clients appreciate the time savings of over 120 hours per month, indicating Fusion CX’s positive impact. While cost can be a concern, their strengths in streamlining processes suggest they are a valuable partner for businesses seeking operational improvements. - 1 review for hospitality & leisure industry - Less than $10,000 avg. project cost - Call Overflow & Screening Support for Hospitality Company (4.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/fusion-cx/25214) ##### IT Services Experience Fusion CX demonstrates strong capabilities in IT services, particularly in customer support and outbound services. Clients appreciate their diverse offerings, including technical support and lead generation, which enhance operational efficiency and customer retention. Noteworthy strengths include effective communication, problem-solving skills, and a professional workforce with significant experience. Overall sentiment is positive, with clients reporting substantial time and cost savings, indicating that Fusion CX is a reliable partner for businesses seeking comprehensive IT service solutions. - 1 review for it services industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - IT Services Lead Generation (5.0/5, Aug 18, 2017): [Read Full Review](https://clutch.co/go-to-review/fusion-cx/137353) ##### Telecommunications Experience The company demonstrates robust expertise in the Telecommunications industry, particularly in providing secure and efficient inbound and outbound voice services. Clients commend their high-quality service, responsibility, and fast response times, noting significant time and cost savings. With positive feedback indicating no areas for improvement, potential clients can feel confident that this provider is a strong fit for enhancing their telecommunications needs. - 1 review for telecommunications industry - Unknown avg. project cost - Lead Generation Services for Telecommunications Company (4.5/5, Aug 14, 2017): [Read Full Review](https://clutch.co/go-to-review/fusion-cx/137325) ##### Nonprofit Experience The feedback from nonprofit clients highlights the provider's exceptional expertise in lead generation and outbound services, which are crucial for maximizing donations and member engagement. Clients appreciate the provider's reliability, efficiency, and cost-saving capabilities, noting significant time and financial benefits. Overall, the sentiment is highly positive, with strong recommendations for their services, making them a suitable partner for nonprofits seeking to enhance their outreach and client relations. - 1 review for nonprofit industry - $10,000 – $49,000 avg. project cost - Lead Generation for Nonprofit (4.0/5, Aug 14, 2017): [Read Full Review](https://clutch.co/go-to-review/fusion-cx/137420) ##### Manufacturing Experience The company has demonstrated a strong capacity to support the Manufacturing industry, particularly in reducing operational costs. Clients commend their competitive pricing and effective outbound services, citing substantial savings and efficient handling of sales calls and customer issues. Overall, the sentiment is positive, reflecting a reliable partner capable of delivering valuable solutions tailored to manufacturing needs. - 1 review for manufacturing industry - $50,000 – $199,999 avg. project cost - Lead Generation for Small Manufacturer (4.0/5, Aug 18, 2017): [Read Full Review](https://clutch.co/go-to-review/fusion-cx/137520) #### 4.3 out of 5.0 rating for cost What Clients Have Said Clients have generally expressed positive sentiments regarding the company's cost and value for money. One client noted, 'They had the best price for our company,' while another highlighted, 'They offer the best price in the market.' Despite some feedback indicating a desire for improved pricing structures, overall, clients appreciate the savings in both time and labor, with one stating they save '$4000 a month' and another mentioning significant monthly savings, thus affirming the company's competitive pricing. [Read All Reviews](https://clutch.co/profile/fusion-cx?verified=true#reviews) - $50,000 to $199,999 (3 reviews) - $10,000 to $49,000 (2 reviews) - Less than $10,000 (1 reviews) - $10,000,000 + (1 reviews) #### Completed projects in 2 countries - India (2 projects) - United States (6 projects) [View Reviews](https://clutch.co/profile/fusion-cx?verified=true#reviews) --- ### [TRU29 Solutions Inc.](https://clutch.co/profile/tru29-solutions) #### 5 out of 5 star rating (4 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 25% Call Center Services - 40% Employer of Record (EOR) Services - 10% IT Strategy Consulting #### Company description TRU29 Solutions Inc. is a company specializing in Contact Center Services, including Outbound Call Center and Customer Support Services. Their reviews highlight a 100% success rate with exceptional management and skilled staff, emphasizing their professionalism and adaptability. Clients appreciate their timely communication and partnership-based approach, with no areas for improvement noted. [Visit Website](https://www.tru29.com) #### 2 reviews mention Call Center Services Call Center Services for Payment Gateway Company 5.0/5 — A payment gateway company hired TRU29 Solutions Inc. for call center services. They’re primarily tasked with working seven hours and five days per week on customer service focused on sales and implementation. - 2 of 2 Call Center Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/tru29-solutions/146848) #### Experience in 4 industries TRU29 Solutions Inc. has demonstrated expertise across various industries, including Information Technology, Telecommunications, Financial Services, and Advertising & Marketing. Clients commend their responsive project management, professionalism, and effective communication, resulting in successful outcomes such as timely payroll management, seamless staff recruitment, and robust social media growth. Overall sentiment reflects strong satisfaction in both service delivery and partnership, making TRU29 a compelling choice for enterprises seeking reliable support in these sectors. [Read All Reviews](https://clutch.co/profile/tru29-solutions?verified=true#reviews) ##### Information technology Experience TRU29 Solutions Inc. has garnered positive feedback from clients in the information technology sector, highlighting their expertise in HR services and mobile device management. Clients value their responsiveness, timely delivery of services, and effective policy consulting. The company's geographic proximity and cost-effectiveness further enhance their appeal. Overall, TRU29 is positioned as a reliable partner capable of meeting critical HR needs, making them a strong candidate for businesses seeking IT solutions. - 1 review for information technology industry - 1 review is 5 stars - Unknown avg. project cost - Payroll & HR Consulting for Mobile Device Management Firm (5.0/5, Oct 12, 2023): TRU29 Solutions Inc. provides HR consulting and payroll services for a mobile device management firm. [Read Full Review](https://clutch.co/go-to-review/tru29-solutions/240304) ##### Telecommunications Experience TRU29 Solutions Inc. has garnered positive feedback within the Telecommunications industry, particularly for their adept management and skilled personnel. Clients appreciate their adaptability and effective communication, which contribute to successful project outcomes. The company's ability to manage outbound sales campaigns and operations has resulted in a 100% success rate. Overall, potential clients can expect a professional partnership characterized by strong leadership and a commitment to meeting specific project needs. - 1 review for telecommunications industry - 1 review is 5 stars - Unknown avg. project cost - Outbound Sales Campaign for Telecommunications Company (5.0/5, Apr 29, 2023): TRU29 Solutions Inc. provided call center services for a telecommunications company. TRU29 Solutions Inc. was responsible for managing phone agents that performed an outbound sales campaign. [Read Full Review](https://clutch.co/go-to-review/tru29-solutions/198254) ##### Financial services Experience TRU29 Solutions Inc. has received positive feedback from clients in the Financial services industry, highlighting their expertise in customer service and data analytics for payment gateways. Clients appreciate their professionalism, effective communication, and partnership approach, noting high satisfaction with service quality and responsiveness. The company's commitment to daily updates and collaborative project management further underscores their impact, making them a strong candidate for businesses seeking reliable financial service solutions. - 1 review for financial services industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Call Center Services for Payment Gateway Company (5.0/5, Sep 30, 2021): A payment gateway company hired TRU29 Solutions Inc. for call center services. They’re primarily tasked with working seven hours and five days per week on customer service focused on sales and implementation. [Read Full Review](https://clutch.co/go-to-review/tru29-solutions/146848) ##### Advertising & marketing Experience Tru29 Solutions Inc. is recognized for its expertise in social media management within the advertising and marketing sector. Clients commend their trustworthiness, effective communication, and ability to grow client brands, as demonstrated by the rapid follower growth for models they manage. Their comprehensive service, including content creation and engagement, showcases their strengths in enhancing brand visibility. Overall, the feedback reflects a positive sentiment, indicating their suitability for businesses seeking reliable marketing support. - 1 review for advertising & marketing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Social Media Marketing for Marketing & Advertising Agency (5.0/5, Jan 15, 2021): Tru29 Solutions Inc. handles the social media marketing of the client of a marketing and advertising agency. They are responsible for onboarding models and setting up online profiles, content, and promotion. [Read Full Review](https://clutch.co/go-to-review/tru29-solutions/36409) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients commend TRU29 Solutions Inc. for offering excellent value for money, with one stating, "Pricing was not a huge issue for us as we were prepared to pay more; however, TRU29 gave us an excellent deal lower than expected." Another client highlighted their "good value for cost" and responsiveness, contributing to overall satisfaction. The sentiment across reviews reflects a positive perception of the company's pricing relative to the quality of services provided. [Read All Reviews](https://clutch.co/profile/tru29-solutions?verified=true#reviews) - $10,000 to $49,000 (2 reviews) #### Completed projects in 4 countries - Poland (1 projects) - South Africa (1 projects) - United States (1 projects) - England (1 projects) [View Reviews](https://clutch.co/profile/tru29-solutions?verified=true#reviews) --- ### [Boldr.](https://clutch.co/profile/boldr) #### 4.8 out of 5 star rating (10 reviews) - $1,000+ minimum project size - 1,000 - 9,999 employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 15% Call Center Services - 50% Customer Service Outsourcing - 5% Data Annotation Services - 15% Employer of Record (EOR) Services #### Company description Boldr. is a company specializing in contact center services, providing customer support, call handling, and telephonic support. Across reviews, clients praise Boldr.'s smooth integration, effective project management, and evolving capabilities, with approximately 90% of feedback highlighting customer satisfaction and adaptability. Clients appreciate Boldr.'s passionate team and proactive service, though they suggest remaining agile to industry changes. [Visit Website](https://www.boldrimpact.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=ph-call-centers-manila) #### Flexible Clients consistently highlight Boldr.'s flexibility as a key strength, noting their responsiveness and adaptability to specific needs. For instance, one customer mentioned that Boldr. is 'very quick, responsive, and flexible,' while another emphasized their ability to meet urgent project timelines and make necessary adjustments. Overall, the sentiment reflects a strong appreciation for Boldr.'s capacity to integrate seamlessly into clients' operations, contributing to successful outcomes and ongoing partnerships. - PEO Support for Baby Registry Platform (4.5/5, Aug 12, 2022): With the exception of some payroll hiccups during implementation, working with Boldr has been very easy. They are flexible, responsive, and helpful. Boldr is a partner we hope to continue to work with for years to come. [Read Full Review](https://clutch.co/go-to-review/boldr/153888) - Data Services Outsourcing for Machinery Mnfctrng Company (5.0/5, Aug 5, 2022): I love constructive feedback, but I can’t think of anything. They’ve been very supportive and flexible with us when it comes to our requests and processes. [Read Full Review](https://clutch.co/go-to-review/boldr/152984) - Customer Service for E-Commerce and Consumer Products Co. (5.0/5, Jul 19, 2022): From a personnel standpoint, they’ve been highly responsive to the way we treat individuals at our company and by extension their team. Their flexibility in this regard and appreciation for this really stands out. [Read Full Review](https://clutch.co/go-to-review/boldr/150659) - BPO, EOR & Customer Service Outsourcing for Online Platform (5.0/5, Feb 11, 2025): They’re very quick, responsive, and flexible. We primarily communicate over Gmail and Slack. Then, we have regular meetings over Google Meet. Their CEO, David, is genuinely connected to their mission, which is to really take care of people and do great outsourcing work. [Read Full Review](https://clutch.co/go-to-review/boldr/351372) #### 3 reviews mention Call Center Services Email, Call and Chat BPO Support for Home Goods Company 4.5/5 — Boldr. provides a home goods firm with BPO services; the client runs training. The partnership has evolved into multiple offshore teams that handle customer interactions via phone calls, live chats, and emails. - 2 of 3 Call Center Services reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/boldr/20751) #### Completed projects in 3 countries - Austria (1 projects) - Canada (1 projects) - United States (6 projects) This provider is fluent in 3 languages: - English - Filipino - Spanish [View Reviews](https://clutch.co/profile/boldr?verified=true#reviews) #### 55% of employees work in Pasig office Pasig, Philippines 5F Hanston Building, Ortigas Center 501 - 750 employees [See All Locations (5)](https://clutch.co/profile/boldr#location) --- ### [PartnerHero](https://clutch.co/profile/partnerhero) #### 4.9 out of 5 star rating (6 reviews) - < $25 average hourly rate - 1,000 - 9,999 employees - Quezon City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 60% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Application Testing #### Company description PartnerHero is a leading provider of Contact Center Services, specializing in Customer Support Services and both Inbound and Outbound Call Centers. With a 100% positive feedback rate, clients commend their project management, multilingual capabilities, and efficient onboarding processes, highlighting their adaptability and professional execution in call handling and telephonic support projects. [Visit Website](https://www.partnerhero.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Great project management Clients have consistently praised PartnerHero for their exceptional project management capabilities. One client noted their diligence in staying on budget and executing tasks with high accuracy, stating, "Very rarely do things fall through the cracks." The overall sentiment reflects satisfaction with their organized approach and adaptability, highlighting their commitment to client success and employee retention. This positive feedback underscores PartnerHero's effectiveness in managing projects efficiently. - Call Center Services for Smart Home IoT Tech Company (5.0/5, Jan 27, 2023): PartnerHero is incredibly diligent about being on budget, so they’ve been very efficient and organized from a project management perspective. Very rarely do things fall through the cracks, and the team always executes their tasks with a high degree of accuracy, so overall, I’m very happy with their approach to project management. [Read Full Review](https://clutch.co/go-to-review/partnerhero/178252) #### 2 reviews mention Call Center Services Call Center Services for Smart Home IoT Tech Company 5.0/5 — A smart home IoT technology company outsourced their call center services to PartnerHero. The team is tasked with training employees, providing internal support, and supporting customers online and by phone. - 2 of 2 Call Center Services reviews are 5 stars - $1,000,000 – $9,999,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/partnerhero/178252) #### Experience in 4 industries PartnerHero has demonstrated expertise across various industries, including Media, Beauty & Cosmetics, Automotive, and Software. Clients commend their responsiveness, professionalism, and ability to adapt to specific needs, resulting in high customer satisfaction ratings. The company excels in delivering tailored support services, such as customer service, training, and technical assistance. Overall, PartnerHero is particularly well-suited for companies seeking reliable outsourcing solutions in high-demand sectors, especially those requiring personalized customer engagement. [Read All Reviews](https://clutch.co/profile/partnerhero?verified=true#reviews) ##### Media Experience PartnerHero demonstrates notable expertise in the Media industry, particularly through their work with Intersection Co., where they provided effective internal support, analytics, and asset management. Clients appreciate their proactive approach to customer service and quick response times, emphasizing a strong alignment of values and culture. The overall sentiment reflects satisfaction with their timely project delivery and adaptability to changing client needs, making PartnerHero a viable option for businesses seeking reliable support in the Media sector. - 1 review for media industry - $200,000 – $999,999 avg. project cost - Customer Support for OOH Media & Tech Company (4.5/5, Mar 20, 2023): PartnerHero provides an OOH media and tech firm with customer support. The vendor manages requests from end customers, resolves tickets remotely, and provides training for the client's Tier 1 support team. [Read Full Review](https://clutch.co/go-to-review/partnerhero/188501) ##### Beauty & Cosmetics Experience PartnerHero has demonstrated significant expertise in the Beauty & Cosmetics industry, particularly through their collaboration with GXVE Beauty. Their strengths lie in delivering exceptional customer service, achieving a remarkable customer satisfaction score of 4.65/5, and maintaining proactive communication. Clients appreciate their alignment with company values and effective project management, making them an ideal partner for businesses seeking reliable support in launching and managing beauty lines. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - Unknown avg. project cost - Customer Service Support for GXVE Beauty by Gwen Stefani (5.0/5, Mar 1, 2023): A beauty line hired PartnerHero to provide customer service support. The team was responsible for handling customer inquiries and complaints, updating customer records, and conducting customer outreach. [Read Full Review](https://clutch.co/go-to-review/partnerhero/183756) ##### Software Experience PartnerHero has received positive feedback from clients in the Software industry, highlighting their expertise in providing effective outsourcing solutions for customer support and call center services. Clients commend PartnerHero's strong project management, rapid onboarding capabilities, and responsiveness. Their ability to handle multilingual support and maintain high employee satisfaction rates is particularly noted. Overall, PartnerHero is seen as a reliable partner capable of significantly enhancing customer service efficiency and satisfaction. - 3 reviews for software industry - 3 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Call Center Services for Smart Home IoT Tech Company (5.0/5, Jan 27, 2023): A smart home IoT technology company outsourced their call center services to PartnerHero. The team is tasked with training employees, providing internal support, and supporting customers online and by phone. [Read Full Review](https://clutch.co/go-to-review/partnerhero/178252) - Customer Support Services for SaaS Company (5.0/5, Feb 21, 2023): A SaaS company has hired PartnerHero to provide customer service support. Their responsibilities include managing the support tickets process, responding to customers, and keeping on top of the support queue. [Read Full Review](https://clutch.co/go-to-review/partnerhero/182127) - BPO Service for Social Impact FinTech Platform (5.0/5, Feb 23, 2023): PartnerHero provides BPO services for a fintech company. They work remotely using the client’s Salesforce and phone systems. They’ve also handled all the hiring and training processes for the agents.   [Read Full Review](https://clutch.co/go-to-review/partnerhero/182526) ##### Automotive Experience PartnerHero demonstrates strong expertise in the Automotive industry, specifically in EV mobile charging support. Clients commend their affordability, flexibility, and professionalism, noting effective customer support during off-hours and swift response times. Their thorough approach and proactive communication helped enhance customer satisfaction. Overall, feedback highlights PartnerHero's commitment and impact, making them a suitable partner for businesses seeking reliable customer support solutions in the Automotive sector. - 1 review for automotive industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Customer Support for EV Mobile Charging Company (5.0/5, Feb 23, 2023): PartnerHero provides customer support services for an EV mobile charging company. Using Zendesk and Stripe, they cover overnight and weekend hours and answer customers' questions through email. [Read Full Review](https://clutch.co/go-to-review/partnerhero/182513) #### 23% of employees work in Quezon City office Quezon City, Philippines 60 General Aguinaldo Avenue 201 - 250 employees [See All Locations (7)](https://clutch.co/profile/partnerhero#location) --- ### [Emapta](https://clutch.co/profile/emapta) #### 4.7 out of 5 star rating (3 reviews) - 10,000+ employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 15% Call Center Services - 5% Engineering - 25% Finance & Accounting Outsourcing (FAO) - 5% HR Consulting - 25% IT Staff Augmentation #### Company description Emapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners. [Visit Website](http://www.emapta.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Experience in 3 industries Emapta has demonstrated expertise across various industries, including healthcare, energy and natural resources, and other sectors. Clients commend Emapta for its effective talent acquisition, project management, and adaptability, particularly in resource management and marketing for start-ups. The overall sentiment is positive, highlighting Emapta's ability to enhance productivity and operational efficiency. Companies seeking support in staffing, project development, or administrative functions may find Emapta a suitable partner in these industries. [Read All Reviews](https://clutch.co/profile/emapta?verified=true#reviews) ##### Other Industry Experience Emapta has received positive feedback from clients in the Other Industry sector, particularly for their ability to provide skilled talent and efficient support services. A CEO from LifeDNA praised Emapta for enhancing team productivity through excellent workspace and HR management. The company is noted for its responsiveness and effective communication, underscoring its strengths in fostering a collaborative environment. Overall, Emapta is regarded as a reliable offshore partner, although some improvements in attendance tracking and banking partnerships were suggested. - 1 review for other industry industry - Unknown avg. project cost - BPO Services for Health Company (4.0/5, Nov 11, 2020): EMAPTA provides ongoing BPO services for a health company. The team provides human resources management, payroll, employee benefits, amenities, technical support, and a lot more. [Read Full Review](https://clutch.co/go-to-review/emapta/111587) ##### Healthcare Experience Emapta demonstrates a strong capability in the Healthcare industry, as highlighted by feedback from clients like Priority Care Medical. Their team is noted for effectively understanding client challenges and delivering comprehensive marketing and administrative support, leading to rapid patient acquisition and positive reviews shortly after clinic openings. Clients appreciate their inclusive project management style and timely communication. Overall, Emapta's expertise in the Healthcare sector positions them as a valuable partner for businesses seeking efficient and high-quality support. - 1 review for healthcare industry - 1 review is 5 stars - Unknown avg. project cost - Website Dev for Health Care Provider (5.0/5, Oct 25, 2020): EMAPTA provided website development services for a health care company. The team handled the design and development of the project. [Read Full Review](https://clutch.co/go-to-review/emapta/96999) ##### Energy & natural resources Experience Emapta demonstrates strong expertise in the Energy & natural resources sector, providing essential support in assembling engineering teams quickly and effectively. Clients, such as Solectric Australia, commend Emapta for sourcing top talent, significantly enhancing operational flexibility and competitiveness. The positive sentiment surrounding their collaboration emphasizes Emapta's transparency and reliability, making them a valuable partner for businesses seeking to strengthen their workforce and adapt to market demands. - 1 review for energy & natural resources industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Office Based Services for Electrical & Electronic Mfr. (5.0/5, Oct 9, 2020): EMAPTA provided virtual assistant services for an electrical/electronic manufacturer based in Australia. The team provides offshore support for the client, the most recent one is to create an engineering dept. [Read Full Review](https://clutch.co/go-to-review/emapta/83262) #### 4.7 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Emapta's competitive pricing and exceptional value for money. For instance, the CEO of LifeDNA noted that Emapta delivered excellent service and talent while ensuring a stress-free experience, reflecting strong value. Similarly, the Medical Director of Priority Care Medical emphasized Emapta's cost-effectiveness in reducing development expenses without compromising quality. Overall, feedback indicates a positive sentiment regarding Emapta's pricing structure and the quality of services provided, making it a favorable choice for various projects. [Read All Reviews](https://clutch.co/profile/emapta?verified=true#reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 2 countries - Australia (2 projects) - United States (1 projects) This provider is available in 7 time zones: - Greenwich Mean Time (GMT) - Central European Time (CET) - Eastern European Time (EET) - Eastern Standard Time (EST) - Pacific Standard Time (PST) - Australia Central Time (ACT) - Australia Eastern Time (AET) This provider is fluent in 5 languages: - English - French - German - Japanese - Spanish [View Reviews](https://clutch.co/profile/emapta?verified=true#reviews) #### 32% of employees work in Makati office Makati, Philippines 4th, 5th, 6th, 10th, and 11th, PNB Makati Bldg., 6754 Ayala Avenue, Makati City 201 - 250 employees +63 2 8540 0032 Makati, Philippines 4th Floor, BDO Equitable Tower, 8751 Paseo de Roxas, Bel-Air Makati City 151 - 200 employees +63 2 8540 0032 Makati, Philippines 2nd Floor & 7th Floor, 6780 Building, 6780 Ayala Avenue, Makati City 151 - 200 employees +63 2 8540 0032 Makati, Philippines 2nd Floor, Goodland Building, 377 Senator Gil Puyat Avenue, Makati City 201 - 250 employees +63 2 8540 0026 [See All Locations (19)](https://clutch.co/profile/emapta#location) --- ### [Acquire Intelligence](https://clutch.co/profile/acquire-intelligence) #### 4.6 out of 5 star rating (4 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 12% AI Consulting - 10% AI Development - 35% Back Office Outsourcing - 12% Call Center Services - 18% Customer Service Outsourcing - 5% Business Consulting - 8% Sales Outsourcing #### Company description Acquire BPO is a comprehensive Contact Center Services provider, specializing in both inbound and outbound call handling, telemarketing, and customer support services. Across reviews, 100% of clients commend their efficiency and time-saving capabilities, with strengths in fast response times and cost savings. However, suggestions for improvement focus on expanding their staff to further enhance service quality. [Visit Website](https://acquire.ai) #### Autonomous The feedback regarding the Autonomous service provider highlights a strong sentiment of satisfaction among clients. They commend the provider for significantly improving operational efficiency, stating that they 'save us a lot of time' and allow for 'market expansion' by handling outbound services competently without requiring much supervision. Clients also noted reduced operational costs and the ability to focus on core business activities as major benefits. Overall, the sentiment is positive, with clients expressing confidence in the provider's capabilities. - Telemarketing for Consumer Products Company (5.0/5, Aug 12, 2017): They are saving operating costs from internal employees. They allow us to reduce our staff and also reduce the burden on internal employees. They are competent and don’t require a lot of supervision. [Read Full Review](https://clutch.co/go-to-review/acquire-intelligence/137257) #### Experience in 2 industries Acquire Intelligence has garnered positive feedback across various industries, particularly in hospitality and other sectors. Clients appreciate their efficiency in managing high call volumes, with strengths noted in quick response times and cost savings, reportedly saving businesses significant time and money each month. Overall sentiment reflects a strong capability in customer service and outbound communication, making Acquire Intelligence a suitable partner for companies aiming to enhance their operational efficiency and customer engagement. [Read All Reviews](https://clutch.co/profile/acquire-intelligence?verified=true#reviews) ##### Other industries Experience Acquire Intelligence has received positive feedback from clients in the Other industries sector, highlighting their expertise in business process outsourcing and customer service. Clients appreciate the provider's efficiency in handling inbound and outbound calls, which significantly improves response times and operational costs. Reviewers noted their quick response rates and professionalism, resulting in substantial time and cost savings. Overall, Acquire Intelligence demonstrates a strong capability to enhance customer interactions and streamline operations, making them a viable choice for businesses in this industry. - 3 reviews for other industries industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Calling Services for Nonprofit (4.5/5, Dec 24, 2017): [Read Full Review](https://clutch.co/go-to-review/acquire-intelligence/37131) - Customer-based Phone Support for Business Service (5.0/5, Aug 11, 2017): [Read Full Review](https://clutch.co/go-to-review/acquire-intelligence/136631) - Telemarketing for Consumer Products Company (5.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/acquire-intelligence/137257) ##### Hospitality & leisure Experience Acquire Intelligence has received positive feedback in the Hospitality & leisure industry for its efficient handling of high call volumes, crucial for client operations. Clients commend their rapid response times and effective telemarketing services, indicating a strong capability to manage outbound sales calls and customer inquiries. The cost savings and efficiency improvements reported by clients suggest that Acquire Intelligence is a reliable fit for companies seeking to enhance their communication strategies and overall operational efficiency in this sector. - 1 review for hospitality & leisure industry - $50,000 – $199,999 avg. project cost - Telemarketing for Hospitality Industry Firm (4.0/5, Aug 18, 2017): [Read Full Review](https://clutch.co/go-to-review/acquire-intelligence/137400) #### 4.2 out of 5.0 rating for cost What Clients Have Said Clients consistently express satisfaction with the company's pricing structure, noting significant savings and overall value for money. One client highlighted a package deal charging approximately one cent per minute, resulting in monthly savings of about $1,000. Another client reported saving around $150,000 monthly, attributing reduced operational costs to the service provider. Overall, the sentiment reflects a strong belief in the cost-effectiveness and efficiency of the company's offerings, despite occasional suggestions for more competitive pricing. [Read All Reviews](https://clutch.co/profile/acquire-intelligence?verified=true#reviews) - $50,000 to $199,999 (2 reviews) - Less than $10,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### Completed projects in 4 cities - New York City, New York (1 projects) - Scarsdale, New York (1 projects) - Staten Island, New York (1 projects) - Boston, Massachusetts (1 projects) [View Reviews](https://clutch.co/profile/acquire-intelligence?verified=true#reviews) --- ### [vlbpo cx](https://clutch.co/profile/vlbpo-cx) - $5,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Caloocan, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 35% Call Center Services - 45% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description vlbpo cx is a customer service outsourcing company specializing in building and managing scalable customer service departments. The reviews indicate a high level of satisfaction, highlighting their proactive project management, quality assurance processes, and ability to align with client values. Notably, 100% of reviewers mentioned their flexibility and commitment to quality, while no areas for improvement were identified. [Visit Website](https://vlbpo.com/) #### Timely The feedback regarding vlbpo cx's timeliness is overwhelmingly positive, with clients noting that all deliverables were met on schedule and communication remained transparent throughout the project. One client highlighted their project management as 'stellar,' emphasizing that vlbpo cx anticipated needs proactively and provided 24/7 support coverage. This commitment to timely service contributed significantly to improved customer satisfaction scores and reduced response times, indicating vlbpo cx's reliability as a partner. #### Experience in 1 industry vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments. [Read All Reviews](https://clutch.co/profile/vlbpo-cx?verified=true#reviews) ##### Telecommunications Experience vlbpo cx has garnered positive feedback in the Telecommunications industry for their expertise in building scalable customer service operations. Clients praise their commitment to quality, effective project management, and ability to enhance customer satisfaction through tailored training and timely responses. Their proactive approach and cultural integration have significantly improved response times and customer loyalty, making them a reliable partner for organizations seeking growth and efficiency in telecommunications. - 1 review for telecommunications industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Service Outsourcing for Wireless Telecom Firm (5.0/5, Apr 27, 2025): vlbpo cx has built and managed a customer service department for a wireless communications and train control solutions company. They've set up a team, created training programs, and implemented QA processes. [Read Full Review](https://clutch.co/go-to-review/vlbpo-cx/370119) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently note that vlbpo cx offers excellent value for money, with pricing that fits within budgetary constraints while delivering high-quality service. One client emphasized that their selection was influenced by the 'great culture fit' and 'good value for cost.' The positive sentiment is reflected in improved customer satisfaction scores and efficient scaling of support, demonstrating that vlbpo cx effectively aligns cost with exceptional service delivery. [Read All Reviews](https://clutch.co/profile/vlbpo-cx?verified=true#reviews) - $50,000 to $199,999 (1 reviews) #### 33% of employees work in Caloocan office Caloocan, Philippines 4th Floor Araneta Square Mall 76 - 100 employees [See All Locations (3)](https://clutch.co/profile/vlbpo-cx#location) --- ### [Aidey](https://clutch.co/profile/aidey) #### 5 out of 5 star rating (32 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Manila, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 15% Call Center Services - 75% Customer Service Outsourcing #### Company description Aidey is a company specializing in Contact Center Services, providing solutions in Customer Support, Inbound and Outbound Call Centers, and Telephonic Support. Reviews highlight Aidey's efficiency in reducing response times by up to 90% and improving customer satisfaction scores by up to 19%. Clients commend their proactive management, emotional intelligence, and ability to integrate seamlessly with internal operations. Overall, feedback is overwhelmingly positive, with no significant negative remarks noted. [Visit Website](https://ai-dey.com/) #### 14 reviews mention Call Center Services Call Center Services for Integration Solutions Co 5.0/5 — Aidey provides customer support and back-office services for an integration solutions company. The team has handled customer inquiries and managed data entry and reporting. - 14 of 14 Call Center Services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/aidey/382337) #### Experience in 9 industries Aidey has demonstrated strong capabilities across multiple industries, including Manufacturing, Financial Services, Fitness, and Business Services. Clients praised their expertise in improving customer support efficiency, with notable results like reduced wait times and increased customer satisfaction scores. The overall sentiment is highly positive, highlighting their commitment to understanding client needs, delivering quality service, and adapting to various sector demands. Aidey is particularly well-suited for businesses seeking responsive and empathetic customer service solutions. [Read All Reviews](https://clutch.co/profile/aidey?verified=true#reviews) ##### Manufacturing Experience Aidey demonstrates a strong capability in the Manufacturing sector, particularly in managing administrative tasks and customer support services. Clients from companies such as SEKISUI CHEMICAL noted a significant reduction in backlog and error rates, enhancing operational efficiency. Feedback highlights Aidey’s attention to detail, cultural alignment, and effective communication. Their expertise in navigating industry-specific challenges positions them as a valuable partner for organizations seeking to streamline operations and improve customer engagement in Manufacturing. - 3 reviews for manufacturing industry - 3 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Support for Industrial Gas Manufacturer (5.0/5, Mar 15, 2022): Aidey provides customer support services for an industrial gas manufacturer. They handle live chats, calls, emails, and tickets from third-party clients.  [Read Full Review](https://clutch.co/go-to-review/aidey/13407) - Back Office Outsourcing for Chemical Manufacturing Company (5.0/5, Jun 17, 2025): A chemical manufacturing company hired Aidey to provide back-office support. The team was tasked with logging entries into the client's CRM, managing unprocessed service records, and creating an issues log. [Read Full Review](https://clutch.co/go-to-review/aidey/382431) - Customer Support Services for Mobile Banking Company (5.0/5, Jul 17, 2025): Aidey provided customer support services for a mobile banking company. They handled the Tier 1 support line, dealing with password resets, how-to questions, KYC follow-ups, and suspicious behavior reporting. [Read Full Review](https://clutch.co/go-to-review/aidey/390707) ##### Financial services Experience Aidey has demonstrated substantial expertise in the Financial services sector, notably improving operational efficiency for clients like Zirtue. Their meticulous approach led to a 60% reduction in invoice processing time and significantly fewer errors in loyalty programs. Clients appreciate Aidey’s commitment to accuracy and proactive communication, ensuring timely project delivery and alignment with company values. This strong performance indicates Aidey is well-equipped to support businesses aiming for enhanced efficiency and customer satisfaction in financial services. - 2 reviews for financial services industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Services for Technology Company (5.0/5, Jun 17, 2025): A technology company hired Aidey to provide customer support services. The team handled all email and chat support, including order tracking, processing exchanges, and answering FAQs. [Read Full Review](https://clutch.co/go-to-review/aidey/382824) - BPO & Back Office Outsourcing for FinTech Co (5.0/5, Jun 20, 2025): Aidey provided BPO services for a fintech company. The team was responsible for processing third-party invoices, updating room occupancy logs, and inputting loyalty program data into the client's CRM. [Read Full Review](https://clutch.co/go-to-review/aidey/383800) ##### Fitness Experience Aidey has demonstrated strong expertise in enhancing customer support operations for companies in the Fitness industry, specifically in health-related fields. Client feedback highlights their swift implementation, achieving significant improvements in call handling and customer satisfaction metrics. Their strategic approach reduced average hold times and increased first-call resolution rates, leading to notable decreases in customer churn. Overall sentiment reflects a positive impact on client operations, making Aidey a suitable partner for businesses seeking to enhance their customer engagement strategies. - 1 review for fitness industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Health & Wellness Company (5.0/5, Jun 17, 2025): Aidey provided call center services for a health and wellness company. The team handled incoming support calls, conducted post-call satisfaction surveys, and escalated cases to the client's retention team. [Read Full Review](https://clutch.co/go-to-review/aidey/382490) ##### Software Experience Aidey has received positive feedback in the software industry, noted for their strong project management and effective customer support solutions. Clients commend their responsiveness, reliability, and ability to significantly enhance operational efficiency. Their expertise in managing customer inquiries has led to improved satisfaction scores and reduced response times. Aidey is recognized for their cultural fit, attention to detail, and proactive approach, making them a valuable partner for businesses seeking to optimize their customer service functions. - 4 reviews for software industry - 4 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Support for Data Engineering Firm (5.0/5, Mar 28, 2022): Aidey is handling a data engineering firm’s customer support. They’re managing inquiries through email, tickets, live chats, and calls. They’ve also improved relevant processes and knowledge base.  [Read Full Review](https://clutch.co/go-to-review/aidey/14417) - Call Center Services for Recruiting Company (5.0/5, Jun 12, 2025): A recruiting company hired Aidey to handle all inbound end-customer calls. The team provided callback support and filled in during gaps left by the US-based team after hours, and helped create scripts. [Read Full Review](https://clutch.co/go-to-review/aidey/381330) - Data Mgmt & Enrichment for Hospitality Software Firm (5.0/5, Jun 14, 2025): Aidey provided data management and enrichment services for a hospitality software firm. They cleaned backend data, formatted property descriptions, uploaded images, ran QA, and tagged amenities and features. [Read Full Review](https://clutch.co/go-to-review/aidey/381930) - Call Center Services for Integration Solutions Co (5.0/5, Jun 16, 2025): Aidey provides customer support and back-office services for an integration solutions company. The team has handled customer inquiries and managed data entry and reporting. [Read Full Review](https://clutch.co/go-to-review/aidey/382337) ##### Real estate Experience Aidey has demonstrated strong expertise in the real estate industry by efficiently overhauling customer support for a SaaS platform, leading to a significant reduction in response times and an increase in customer satisfaction scores. Clients praise Aidey for their flexibility, proactive management, and seamless integration with in-house teams. Their ability to deliver measurable results, along with a culture fit and reasonable pricing, suggests that Aidey is a valuable partner for businesses seeking to enhance their customer support functions in real estate. - 1 review for real estate industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Call Center & Customer Support for Real Estate SaaS Platform (5.0/5, Jun 12, 2025): Aidey provided customer support services for a real estate SaaS platform. They managed support tickets through Zendesk, handled live chat on the client's website and in-app widget, and troubleshot products. [Read Full Review](https://clutch.co/go-to-review/aidey/381299) ##### Media Experience Aidey demonstrates strong expertise in the Media sector, particularly in customer support for eCommerce brands. Clients appreciate their professionalism, quick setup, and ability to manage customer inquiries efficiently. The team's proficiency in English and availability across multiple time zones enhances their service delivery. Overall, client sentiment is positive, highlighting Aidey's capability to improve customer service and support operations, making them a suitable choice for businesses in the Media industry seeking reliable assistance. - 1 review for media industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support for Self-Help Podcast (5.0/5, Mar 19, 2022): Aidey provides customer support for a self-help podcast. They have been managing chats and emails for their customers with relevant resolutions based on queries they received from customers. [Read Full Review](https://clutch.co/go-to-review/aidey/13763) ##### Education Experience Aidey has garnered positive feedback within the Education sector for their proficiency in managing customer support for e-learning platforms and education institutes. Clients praise their responsiveness, proactive communication, and ability to significantly enhance customer satisfaction, evidenced by improved response times and high satisfaction ratings. Their expertise in outsourcing customer service for educational services demonstrates their capacity to adapt and efficiently handle high volumes of inquiries, making them a strong candidate for businesses seeking reliable support in the Education industry. - 2 reviews for education industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Outsourcing for Educational Institution (5.0/5, Dec 20, 2021): Aidey provides customer support services for an educational institution. The team handles chats, calls, and emails from customers on a 24/7 basis. [Read Full Review](https://clutch.co/go-to-review/aidey/7157) - Customer Support Services for E-Learning Platform (5.0/5, Mar 15, 2022): Aidey is providing customer support services to a rapidly growing e-learning platform. They respond to inquiries through chat and email.  [Read Full Review](https://clutch.co/go-to-review/aidey/13400) ##### Hospitality & leisure Experience Aidey has demonstrated significant expertise in the Hospitality & Leisure industry, particularly through their effective guest communication services. Clients commend their professionalism, friendliness, and proactive approach, highlighting seamless collaboration and positive guest feedback as key outcomes. Aidey's tailored assistance and adaptability to specific business needs make them a strong candidate for companies seeking reliable support in managing customer interactions, reinforcing their reputation as a trusted partner in this sector. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Virtual Assistant for Hospitality Company (5.0/5, Feb 27, 2022): Aidey provided virtual assistant services for a hospitality company. They interacted with guests and answered queries, handling all of the client's calls, chats, and emails. [Read Full Review](https://clutch.co/go-to-review/aidey/12139) ##### Healthcare Experience Aidey has demonstrated significant expertise in the Healthcare sector, particularly in enhancing customer service for health-tech startups. Clients report exceptional communication, agility, and a proactive approach, leading to improved customer satisfaction ratings. With Aidey's support, one client noted a rise in agent satisfaction from 5 to 8 out of 10 and 85% of their customers received resolutions within five minutes. Their ability to quickly integrate into existing systems and provide effective support makes Aidey a strong candidate for healthcare projects. - 1 review for healthcare industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Customer Support Services for Healthtech Company (5.0/5, Jan 5, 2022): Aidey provides ongoing customer support services for a healthcare technology firm. They handle incoming calls and chats from customers, who need guidance on using the company's products. [Read Full Review](https://clutch.co/go-to-review/aidey/7922) ##### Business services Experience Aidey demonstrates strong expertise in providing scalable customer support solutions tailored for the Business services industry. Clients commend their rapid response times and high customer satisfaction levels, highlighting a notable increase in NPS scores and positive app reviews post-engagement. Their proactive project management and commitment to compliance, particularly in sensitive environments, stand out as key strengths. Overall, the sentiment reflects a high degree of client satisfaction, making Aidey a fitting choice for businesses seeking reliable support services. - 6 reviews for business services industry - 6 reviews are 5 stars - $10,000 – $49,000 avg. project cost - Customer Service for Digital Agency (5.0/5, Jan 5, 2022): Aidey provides customer service for a digital agency. The vendor mainly manages technical support on their behalf, including helping customers with calls, emails, and chats.  [Read Full Review](https://clutch.co/go-to-review/aidey/7968) - Customer Support Services for Tech Company (5.0/5, Feb 8, 2022): A tech company hired Aidey to handle their customer service initiatives. The team's responsibilities include handling requests and queries from users and addressing technical issues via email or live chat. [Read Full Review](https://clutch.co/go-to-review/aidey/10594) - Shopify Development for Digital Agency (5.0/5, Feb 16, 2022): Aidey was hired to hire a team of customer service experts for a digital agency's end client. They had been hired for their flexible approach and reasonable pricing.  [Read Full Review](https://clutch.co/go-to-review/aidey/11302) - Customer Support Outsourcing for SaaS Company (5.0/5, Jun 9, 2020): Aidey provided outsourced customer support.  [Read Full Review](https://clutch.co/go-to-review/aidey/107557) - Customer Support for Project Management Software (5.0/5, Jun 22, 2020): Aidey provided outsourced customer support. Their team used email and chat to answer questions from users.  [Read Full Review](https://clutch.co/go-to-review/aidey/117850) - Customer Service Outsourcing for Roofing Asset Mgmt Platform (5.0/5, Jun 14, 2025): Aidey provided customer support services for a roofing asset management platform. They managed the firm's Tier 1 and 2 support channels, including email tickets, app chat support, and social media escalations. [Read Full Review](https://clutch.co/go-to-review/aidey/381936) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently commend Aidey for their competitive pricing and exceptional value for money. Feedback highlights that Aidey's pricing aligns well with client budgets while delivering quality service and efficient support. For instance, one client noted a 'great culture fit' and 'good value for cost,' while another emphasized a significant reduction in operational costs and improved customer satisfaction, attributing these successes to Aidey’s reliable and cost-effective solutions. [Read All Reviews](https://clutch.co/profile/aidey?verified=true#reviews) - $50,000 to $199,999 (13 reviews) - Less than $10,000 (4 reviews) - $10,000 to $49,000 (3 reviews) - $200,000 to $999,999 (2 reviews) #### Completed projects in 4 countries - Australia (1 projects) - India (2 projects) - United States (18 projects) - England (1 projects) [View Reviews](https://clutch.co/profile/aidey?verified=true#reviews) --- ### [Sourcefit](https://clutch.co/profile/sourcefit) #### 4.8 out of 5 star rating (12 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Quezon City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Accounting - 10% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% HR Outsourcing - 10% IT Managed Services - 10% Sales Outsourcing - 10% IT Staff Augmentation - 10% Staffing #### Company description Sourcefit is a company specializing in Contact Center Services, offering customer support and call handling solutions. Reviews indicate an 80% satisfaction rate, highlighting their strong management and reliable service delivery. While praised for their cost-effectiveness and culture fit, some reviews suggest areas for improvement in communication and engagement with hired staff. [Visit Website](https://www.sourcefit.com/) #### Knowledgeable Clients consistently highlight Sourcefit's extensive knowledge and expertise in IT solutions. One reviewer noted the team's 'good skills' in product specialization and effective communication, emphasizing their proactivity in addressing needs. The company's ability to deliver quality outcomes on time and within budget further reinforces this sentiment. Overall, the feedback reflects a strong appreciation for Sourcefit's knowledgeable approach and responsiveness, making them a reliable partner for IT initiatives. - IT Support Services for Construction Company (4.0/5, Nov 21, 2025): Team are very responsive with good skills both in terms of product specialist knowledge and communication with IT colleagues and stakeholders. Keen to address our needs in a pro-active fashion. [Read Full Review](https://clutch.co/go-to-review/sourcefit/421216) #### 3 reviews mention Call Center Services QA Services for Biometrics Solutions Firm 5.0/5 — Sourcefit conducts manual testing and QA for a biometrics solutions firm. The team assists in AI data tagging and testing fraud detection services. - 3 of 3 Call Center Services reviews are 5 stars - Unknown avg. project cost [Read Full Review](https://clutch.co/go-to-review/sourcefit/260569) #### Experience in 5 industries Sourcefit has demonstrated expertise primarily in the Construction, Financial Services, Medical, Information Technology, and Other industries. Clients have commended Sourcefit for its rapid staffing solutions, effective project management, and strong communication. Specific feedback highlights successful office setups in Construction, operational support in Financial Services, and reliable performance in Medical services. Overall, the sentiment across these industries is positive, indicating that Sourcefit is well-suited for clients seeking responsive and quality-driven solutions. [Read All Reviews](https://clutch.co/profile/sourcefit?verified=true#reviews) ##### Medical Experience Sourcefit has demonstrated strong expertise in the Medical industry, particularly in revenue cycle management and pharmacy services. Clients appreciate their industry knowledge, responsiveness, and commitment to collaboration. One Senior Director noted their team's capability in managing document processes and accounts receivable efficiently, greatly reducing aging accounts and enhancing cash flow. Overall, Sourcefit is viewed as a reliable partner, making them a fitting choice for companies seeking effective support in medical-related projects. - 1 review for medical industry - 1 review is 5 stars - Unknown avg. project cost - Back Office Outsourcing for Pharmacy Services Company (5.0/5, Mar 6, 2025): Sourcefit provides back office outsourcing for a pharmacy services company. The team's tasks include filing medical records, verifying benefits, managing patient charts, and handling accounts receivable. [Read Full Review](https://clutch.co/go-to-review/sourcefit/357630) ##### Logistics & Supply Chain Experience Sourcefit has demonstrated expertise in providing reliable customer service and call center solutions within the Logistics & Supply Chain industry. Clients appreciate the company's cost-effectiveness and value for money, although some feedback indicates a need for improved project management involvement. Overall, Sourcefit is viewed as a competent partner for businesses seeking outsourced logistics solutions, particularly in enhancing their operational efficiency. - 1 review for logistics & supply chain industry - 1 review is 5 stars - Unknown avg. project cost - Outsourced Call Center Services for Trade Solution Company (5.0/5, Jul 3, 2024): Sourcefit provides outsourced call center services for a trade solutions company. The team grants the client access to call center resources, workspace, and necessary accessories to set up the call center.  [Read Full Review](https://clutch.co/go-to-review/sourcefit/298252) ##### Software Experience Sourcefit demonstrates strong expertise in software development support, particularly in BPO and call center management. Clients appreciate their proactive project management, effective communication, and alignment with company values, which create a solid foundation for operational efficiency. The overall sentiment is highly positive, highlighting Sourcefit's ability to provide customized solutions and deliver results that enhance platform operations and team management. - 1 review for software industry - 1 review is 5 stars - Unknown avg. project cost - Recruitment & Customer Service Support for Software Development Provider (5.0/5, Mar 6, 2024): Sourcefit provides ongoing recruitment and customer service support for a software development provider. They're also responsible for back office and on-site support. [Read Full Review](https://clutch.co/go-to-review/sourcefit/273653) ##### Information technology Experience Sourcefit receives positive feedback in the Information Technology sector for its responsive support and effective staffing solutions. Clients commend the company for its expertise in HR functions, QA testing, and providing modern office environments. Their ability to source quality candidates and adapt to client needs enhances their value proposition. Overall, Sourcefit is recognized as a reliable partner for companies seeking to improve operational efficiency and technical capabilities. - 2 reviews for information technology industry - 2 reviews are 5 stars - $200,000 – $999,999 avg. project cost - QA Services for Biometrics Solutions Firm (5.0/5, Jan 10, 2024): Sourcefit conducts manual testing and QA for a biometrics solutions firm. The team assists in AI data tagging and testing fraud detection services. [Read Full Review](https://clutch.co/go-to-review/sourcefit/260569) - HR Support & Staff Augmentation for Digital Agency (5.0/5, Feb 8, 2024): Sourcefit provides office space and technical equipment for a digital agency's employees. They also augment the client's HR capabilities, helping source technical staff and performing HR-related functions. [Read Full Review](https://clutch.co/go-to-review/sourcefit/267379) ##### Construction Experience Sourcefit has received positive feedback from clients in the Construction industry, emphasizing their expertise in project management and responsiveness. Clients appreciated their ability to deliver projects on time and within budget, showcasing a strong commitment to quality and effective communication. Strengths include their adaptability and the successful establishment of operational support, which has aided clients in streamlining processes and enhancing employee retention. Overall, Sourcefit is recognized as a reliable partner for construction-related projects. - 3 reviews for construction industry - 2 reviews are 5 stars - $200,000 – $999,999 avg. project cost - Back-Office Outsourcing for Commercial Flooring Company (5.0/5, Nov 12, 2025): A commercial flooring company has hired Sourcefit to provide back-office outsourcing services. The team handles the client's estimating department to streamline processes and grow the national estimating group. [Read Full Review](https://clutch.co/go-to-review/sourcefit/419372) - IT Support Services for Construction Company (4.0/5, Nov 21, 2025): Sourcefit provides IT support for a construction company. The team is responsible for conducting product analysis, creating architecture, and performing security analysis. [Read Full Review](https://clutch.co/go-to-review/sourcefit/421216) - IT Support, EOR & Accounting for Construction Company (5.0/5, Nov 22, 2025): Sourcefit provides employer of record (EOR), IT support, and accounting services for a construction company. The team also provides staff for the client and is responsible for managing the entire process. [Read Full Review](https://clutch.co/go-to-review/sourcefit/421434) ##### Financial services Experience The reviews indicate that Sourcefit demonstrates strong expertise in the Financial services sector, particularly in staffing and operational support. Clients note their successful assistance with onboarding and team growth, leading to high retention rates. Positive sentiments highlight their accommodating communication and value for cost. However, some feedback suggests potential improvements in proactivity and recruitment speed. Overall, Sourcefit appears to be a solid choice for businesses seeking reliable support in the Financial services industry. - 2 reviews for financial services industry - Unknown avg. project cost - BPO Services for FinTech Company (4.0/5, Aug 8, 2025): Sourcefit provided BPO services for a fintech company. The team supported the client's customer service operations and backend work, including periodic reviews and transaction monitoring. [Read Full Review](https://clutch.co/go-to-review/sourcefit/396530) - Recruitment Services for Bookkeeping Company (4.0/5, Dec 10, 2025): Sourcefit provides recruitment services for a bookkeeping firm. They review resumes, conduct interviews, extend offers to candidates, perform a two-day onboarding process, and lead periodic training sessions. [Read Full Review](https://clutch.co/go-to-review/sourcefit/424787) #### Very responsive Sourcefit is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. --- ### [Penbrothers](https://clutch.co/profile/penbrothers-0) #### 5 out of 5 star rating (1 reviews) - 1,000 - 9,999 employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Customer Service Outsourcing - 10% Employer of Record (EOR) Services - 10% Finance & Accounting Outsourcing (FAO) - 10% HR Outsourcing - 15% PEO/Employee Leasing - 10% Recruiting - 10% Sales Outsourcing - 15% Staffing #### Company description Penbrothers is a staffing services provider specializing in talent acquisition and HR management. The company received highly positive feedback, with 100% of reviews highlighting their strong communication, value alignment, and significant contributions to building high-performance teams. Penbrothers successfully improved ROI by facilitating the hiring of over 15 individuals, demonstrating their effectiveness as a key talent partner. [Visit Website](https://penbrothers.com/) #### Well-organized projects Clients have consistently praised Penbrothers for their well-organized project management and strong communication. One client noted that Penbrothers provided a 'strong project plan' and maintained 'consistent communication,' resulting in a rapid hiring process and significant ROI improvements. Their ability to act as a reliable talent partner was highlighted as a key factor in building high-performance teams, demonstrating their effectiveness in project execution and alignment with client values. #### Experience in 1 industry Penbrothers has demonstrated expertise in the hospitality and leisure industry, notably through their collaboration with Servantex, a staffing provider. The feedback highlights their strengths in talent acquisition, HR management, and project execution, resulting in significant ROI and rapid team expansion. Overall sentiment in this sector is highly positive, with clients appreciating Penbrothers' strong communication, alignment of values, and ability to meet hiring demands efficiently. [Read All Reviews](https://clutch.co/profile/penbrothers-0?verified=true#reviews) ##### Hospitality & leisure Experience Penbrothers has received positive feedback from clients in the Hospitality & leisure industry, notably for their effective talent acquisition and HR management services. Their ability to rapidly source high-quality candidates has led to significant ROI improvements and accelerated team growth. Clients appreciate their strong communication and alignment with company values, making them a reliable partner. Overall, Penbrothers is well-suited for businesses in this sector seeking to enhance their staffing and operational capabilities. - 1 review for hospitality & leisure industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - HR & Recruiting Services for Hospitality Staffing Company (5.0/5, May 30, 2023): Penbrothers provides HR and recruitment services for a hospitality staffing company in The Phillippines. Penbrothers has hired more than 15 resources and assists with HR management and the recruitment process. [Read Full Review](https://clutch.co/go-to-review/penbrothers-0/205033) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight Penbrothers' competitive pricing and overall value for money. One client noted that Penbrothers fit their budget while delivering high-quality services, resulting in a significant ROI and accelerated hiring processes. The positive sentiment is reinforced by feedback on strong communication and alignment with client values, emphasizing their role as a valuable partner in building effective teams. [Read All Reviews](https://clutch.co/profile/penbrothers-0?verified=true#reviews) - $200,000 to $999,999 (1 reviews) --- ### [STAFFVIRTUAL](https://clutch.co/profile/staffvirtual) #### 5 out of 5 star rating (3 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Mandaluyong City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Accounting - 26% Back Office Outsourcing - 24% Call Center Services - 10% Customer Service Outsourcing - 10% HR Consulting - 10% Recruiting #### Company description STAFFVIRTUAL is a Customer Support Services provider specializing in 24/7 customer care services, including order processing and customer inquiries. Their services led to a 25% increase in customer satisfaction for clients like Gymshark and Milk Makeup. Approximately 100% of reviews highlight their timely project management and adaptive service delivery, with suggestions for more proactive process improvements. [Visit Website](http://www.staffvirtual.com/) #### Great project management Clients have consistently praised STAFFVIRTUAL for their exceptional project management capabilities. For instance, the Chief Brand Officer of Gymshark highlighted their 'superb' management, noting effortless deadline adherence and commendable responsiveness to dynamic needs. Similarly, the CEO of Milk Makeup described their project management as 'top-notch,' emphasizing their ability to meet deadlines and adapt swiftly to evolving requirements. Overall, the sentiment reflects strong satisfaction with STAFFVIRTUAL's organizational effectiveness and flexibility. - Call Center Services for Fitness Apparel Brand (5.0/5, Oct 7, 2023): Their project management was superb. Meeting deadlines seemed effortless, and their responsiveness to our dynamic needs was commendable. [Read Full Review](https://clutch.co/go-to-review/staffvirtual/238918) - Call Center Services for Online Beauty Brand (5.0/5, Oct 7, 2023): Their project management was absolutely top-notch. They excelled at meeting deadlines and were quick to pivot as our needs evolved. [Read Full Review](https://clutch.co/go-to-review/staffvirtual/238909) #### 2 reviews mention Call Center Services Call Center Services for Fitness Apparel Brand 5.0/5 — STAFFVIRTUAL provided 24/7 customer support for global order handling and feedback management to a UK-based online fitness apparel and accessories brand that caters to the young and active generation. - 2 of 2 Call Center Services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/staffvirtual/238918) #### Experience in 2 industries STAFFVIRTUAL has demonstrated expertise in the Wellness & Fitness and Beauty & Cosmetics industries, providing 24/7 customer support that significantly increased customer satisfaction by 25% in both sectors. Clients noted their project management excellence, adaptability to changing needs, and alignment with company values, which fostered a seamless service experience. Overall sentiment is highly positive, making STAFFVIRTUAL a suitable partner for businesses seeking enhanced customer engagement in these markets. [Read All Reviews](https://clutch.co/profile/staffvirtual?verified=true#reviews) ##### Wellness & Fitness Experience STAFFVIRTUAL has demonstrated significant expertise in providing customer support solutions tailored for the Wellness & Fitness industry, as evidenced by their successful collaboration with Gymshark. The company established effective 24/7 customer support, resulting in a 25% increase in customer satisfaction and a 15% improvement in order processing efficiency. Clients commend STAFFVIRTUAL's strong project management, adaptability, and responsiveness, making them a promising partner for businesses seeking to enhance customer engagement in the Wellness & Fitness sector. - 1 review for wellness & fitness industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Call Center Services for Fitness Apparel Brand (5.0/5, Oct 7, 2023): STAFFVIRTUAL provided 24/7 customer support for global order handling and feedback management to a UK-based online fitness apparel and accessories brand that caters to the young and active generation. [Read Full Review](https://clutch.co/go-to-review/staffvirtual/238918) ##### Beauty & Cosmetics Experience STAFFVIRTUAL has demonstrated significant expertise in the Beauty & Cosmetics industry, particularly by enhancing customer support for Milk Makeup, a vegan beauty brand. Client feedback indicates a 25% increase in customer satisfaction and a 15% boost in sales due to their effective management of customer inquiries and online reviews. The company is praised for its strong project management skills and alignment with client values, making it a compelling choice for beauty brands seeking to elevate their customer experience. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - Unknown avg. project cost - Call Center Services for Online Beauty Brand (5.0/5, Oct 7, 2023): STFFVIRTUAL provides 24/7 customer support for an online beauty brand. The team handles customer inquiries, provides product information, and manages online reviews to improve online shopping experiences. [Read Full Review](https://clutch.co/go-to-review/staffvirtual/238909) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have expressed satisfaction with STAFFVIRTUAL's pricing, noting that it fits their budgets while providing significant value. For instance, Gymshark highlighted that the pricing was a key factor in their selection, leading to a 25% increase in customer satisfaction and a 15% boost in efficiency. Similarly, Milk Makeup appreciated the company's commitment to cost-saving, resulting in a 15% increase in sales. Overall, the sentiment reflects a strong perception of value for money. [Read All Reviews](https://clutch.co/profile/staffvirtual?verified=true#reviews) - $50,000 to $199,999 (1 reviews) --- ### [Magellan Solutions Outsourcing Inc](https://clutch.co/profile/magellan-solutions-outsourcing) #### 4.5 out of 5 star rating (12 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Mandaluyong, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 25% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 20% Sales Outsourcing #### Company description Magellan Solutions Outsourcing Inc is a Contact Center Services provider specializing in Customer Support Services, including Inbound and Outbound Call Center solutions. Reviewers consistently praise the company for its professionalism, efficiency, and ability to enhance customer satisfaction, with one feedback noting a 10% improvement in satisfaction rates. Approximately 80% of reviewers commend their customer service and call handling capabilities. [Visit Website](https://www.magellan-solutions.com/) #### Puts the customer first Magellan Solutions Outsourcing Inc is highly regarded for prioritizing customer needs, as evidenced by a client who noted their proactive approach in alleviating workplace stress and enhancing the work environment. Clients appreciate their commitment to quality service, with one stating they 'always do what they say' and align with the company's core values. Overall, the sentiment reflects strong customer satisfaction and a collaborative spirit in driving mutual growth. - Online Customer Support for Health Care Company (3.5/5, Dec 25, 2017): They actively seek to help us in any way possible, so that we have a better work environment and so that we work together to create better work solutions. They always do what they say and stay true to the core values of our company. They can continue to value professional service and relationships, so we can continue to grow together in the future. [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/37457) #### 10 reviews mention Call Center Services Claims Processing for Enterprise Consumer Products Firm 4.0/5 — - 3 of 10 Call Center Services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/136993) #### Experience in 7 industries The provider has effectively served various industries including Healthcare, Retail, Manufacturing, and Media. In Healthcare, they excel in back office and customer service, enhancing patient care and reducing workplace stress. Retail clients benefit from efficient inbound call management, saving substantial time. Manufacturing feedback highlights their support in operations, while Media companies appreciate their reliable tech support. Overall, sentiment is highly positive across industries, emphasizing professionalism, efficiency, and strong customer relations, making them well-suited for projects in these sectors. [Read All Reviews](https://clutch.co/profile/magellan-solutions-outsourcing?verified=true#reviews) ##### Retail Experience Magellan Solutions Outsourcing Inc. demonstrates strong expertise in the Retail industry, effectively managing high volumes of inbound customer calls. A client noted significant time savings of 30-40 hours per week, emphasizing their professional and timely customer service. The company is praised for its commitment to understanding client needs and efficiently assisting customers. Overall, the positive sentiment indicates that Magellan Solutions is a reliable partner for Retail businesses seeking to enhance their customer support operations. - 1 review for retail industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Phone & Customer Support Services for Retail Company (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/25037) ##### Healthcare Experience Magellan Solutions Outsourcing Inc has garnered positive feedback within the healthcare sector, emphasizing their expertise in back office and customer service functions. Clients appreciate their ability to manage high call volumes, enhance patient care, and streamline operations. The company demonstrates professionalism, effective communication, and a strong commitment to client needs, translating into significant time and cost savings. Overall, their services are well-suited for healthcare organizations seeking reliable support to improve operational efficiency and customer satisfaction. - 4 reviews for healthcare industry - $10,000 – $49,000 avg. project cost - Online Customer Support for Health Care Company (3.5/5, Dec 25, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/37457) - Claims Processing for Healthcare Industry (4.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/137184) - Telemarketing for Healthcare Industry Firm (4.5/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/137278) - Call Center Management for Life Sciences Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/146313) ##### Manufacturing Experience Magellan Solutions Outsourcing Inc has received positive feedback within the Manufacturing industry, highlighting their expertise in back-office and outbound services. Clients appreciate their ability to enhance operational efficiency, with one noting a significant reduction in workload and cost savings exceeding $1,000 monthly. The company's professionalism and effective communication have been emphasized, contributing to successful partnerships. Overall, their strengths lie in providing comprehensive support tailored to manufacturing needs, making them a suitable choice for businesses seeking reliable outsourcing solutions. - 2 reviews for manufacturing industry - 2 reviews are 5 stars - $50,000 – $199,999 avg. project cost - Lead Generation for Manufacturing Firm (5.0/5, Aug 23, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/137442) - Various Business Processing Services for Manufacturing Firm (5.0/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/145975) ##### Media Experience Magellan Solutions Outsourcing Inc has received positive feedback from clients in the Media industry, highlighting their efficiency and strong work ethic. Clients noted that their services significantly improve productivity by handling inbound calls and providing technical support, thus allowing businesses to focus on core tasks. The overall sentiment reflects a dependable partnership that enhances operational efficiency, making Magellan Solutions a suitable choice for media companies looking to optimize their customer support processes. - 2 reviews for media industry - $50,000 – $199,999 avg. project cost - Customer Phone Support for Small Media Firm (4.5/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/136738) - Calling System Services for Large Media Company (4.5/5, Aug 11, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/136906) ##### Transportation Experience Magellan Solutions Outsourcing Inc demonstrates strong expertise in the Transportation industry, particularly in back office services such as medical billing and claims processing. Clients have noted significant efficiency, saving time and reducing errors by up to 75%. The positive feedback emphasizes their reliable communication and client service, with one client reporting annual savings of approximately $5,000. Overall, their strengths in delivering quality work quickly make them a valuable partner for businesses in the Transportation sector. - 1 review for transportation industry - 1 review is 5 stars - $50,000 – $199,999 avg. project cost - Transportation Company Claims Processing (5.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/138143) ##### IT Services Experience Magellan Solutions Outsourcing Inc demonstrates a strong proficiency in lead generation and outbound sales, with clients noting significant increases in sales and lead closure rates. Their effective customer management and data handling capabilities are highlighted as key strengths. However, areas for improvement include staffing and call quality. Overall, clients express satisfaction with the cost savings and responsiveness of the team, making Magellan Solutions a compelling choice for businesses seeking reliable IT services in sales and lead management. - 1 review for it services industry - $200,000 – $999,999 avg. project cost - Telemarketing for IT Firm (4.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/137292) ##### Consumer Products Experience Magellan Solutions Outsourcing Inc has demonstrated strong expertise in the Consumer Products industry, particularly in back office services such as invoice processing and call center support. Clients have reported a notable reduction in billing errors to below 2% and improved dealer locator services. Their ability to adapt quickly to changing business needs is highlighted as a key strength, though some clients desire a more personalized approach. Overall, the sentiment reflects a positive impact on cost efficiency and operational effectiveness. - 1 review for consumer products industry - $200,000 – $999,999 avg. project cost - Claims Processing for Enterprise Consumer Products Firm (4.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/magellan-solutions-outsourcing/136993) #### Completed projects in 12 cities - Jacksonville, Florida (1 projects) - Atlanta, Georgia (1 projects) - Joliet, Illinois (1 projects) - Detroit, Michigan (1 projects) - Columbus, Ohio (1 projects) - San Jose, California (1 projects) - Abington, Massachusetts (1 projects) - Chelsea, Massachusetts (1 projects) - Centreville, Virginia (1 projects) - Herndon, Virginia (1 projects) - Perryton, Texas (1 projects) - Owego, New York (1 projects) [View Reviews](https://clutch.co/profile/magellan-solutions-outsourcing?verified=true#reviews) --- ### [Loop Contact Solutions](https://clutch.co/profile/loop-contact-solutions) #### 5 out of 5 star rating (3 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 40% Call Center Services - 30% Customer Service Outsourcing - 30% Sales Outsourcing #### Company description Loop Contact Solutions is a customer service center specializing in inbound and outbound call center services, telemarketing, and customer support. The company is praised for its responsiveness and ability to enhance customer engagement, as evidenced by a 20% increase in lead transfers and quadrupling subscribers for clients. Clients appreciate their fast learning, flexibility, and commitment to customer care. [Visit Website](https://www.loopcontactsolutions.com/) #### Timely Clients have expressed a highly positive sentiment regarding the timeliness of Loop Contact Solutions. The CEO of Shiny Leaf noted their effective onboarding process and consistent communication, initially daily, then transitioning to weekly and monthly calls. They highlighted the company's 'time to market' as impressive, indicating a quick adaptation to their needs. Overall, the feedback suggests that Loop is reliable and responsive, contributing significantly to the client's success. - Customer Support for Razor Manufacturing Company (5.0/5, Sep 7, 2022): Our first response time (FRT) to customer tickets has significantly improved. In the past, we were seeing more than 48 hours go by, sometimes 4-5 days, before an email was answered. Today SLA is responses within 24 hours, and live chat response within 3 minutes. [Read Full Review](https://clutch.co/go-to-review/loop-contact-solutions/157204) #### 3 reviews mention Call Center Services Customer Support for Razor Manufacturing Company 5.0/5 — A DTC razor company hired Loop Contact Solutions to provide customer support service. Using Gorgias, they cover phone calls, emails, live chat, social DMs, and SMS tickets.   - 3 of 3 Call Center Services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/loop-contact-solutions/157204) #### Experience in 3 industries Loop Contact Solutions has demonstrated strengths across various industries, including Other Industries, Manufacturing, and Healthcare. In the beauty and razor sectors, clients noted significant improvements in customer support response times and overall satisfaction. The manufacturing sector highlighted effective lead follow-up and high transfer rates from expos. However, feedback from healthcare clients indicated inconsistency in communication and follow-through, suggesting a need for improvement. Overall, Loop excels in customer support and sales enablement for beauty and manufacturing clients but may require further refinement for healthcare engagements. [Read All Reviews](https://clutch.co/profile/loop-contact-solutions?verified=true#reviews) ##### Consumer Products Experience Loop Contact Solutions has demonstrated strong expertise in customer support for the Consumer Products industry, particularly in enhancing response times for DTC companies. One client highlighted significant improvements, with first response times dropping from over 48 hours to within 24 hours. Their ability to learn quickly and adapt to specific client needs is commendable, as is their commitment to tracking performance metrics. Overall, they are well-equipped to support businesses looking to improve customer engagement and satisfaction. - 1 review for consumer products industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Customer Support for Razor Manufacturing Company (5.0/5, Sep 7, 2022): A DTC razor company hired Loop Contact Solutions to provide customer support service. Using Gorgias, they cover phone calls, emails, live chat, social DMs, and SMS tickets.   [Read Full Review](https://clutch.co/go-to-review/loop-contact-solutions/157204) ##### Manufacturing Experience Loop Contact Solutions has demonstrated significant expertise in the Manufacturing industry, particularly in lead follow-up after expos. A client noted a remarkable 20% transfer rate due to timely and effective communication facilitated by Loop. Their flexibility to adapt to specific project needs, alongside strong project management and regular feedback loops, highlight their strengths. Overall, the sentiment is highly positive, making them a strong candidate for Manufacturing businesses seeking reliable support in lead management. - 1 review for manufacturing industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Lead Follow-Up Services for Tape & Label Dispenser Mfr (5.0/5, Sep 6, 2022): Loop Contact Solutions provides lead follow-up services to a tape and label dispenser manufacturer. They contact the customers on the provided list of leads and book appointments on behalf of the client. [Read Full Review](https://clutch.co/go-to-review/loop-contact-solutions/157025) ##### Beauty & Cosmetics Experience Loop Contact Solutions has demonstrated exceptional expertise in the Beauty & Cosmetics industry, specifically aiding a manufacturer of natural beauty products. Their proactive support led to a quadrupling of subscriber counts and a significant reduction in churn rates. Clients have highlighted their quick implementation and tailored strategies that addressed key pain points. Overall, the positive sentiment and measurable outcomes indicate that Loop is a strong partner for businesses seeking to enhance customer engagement and retention within the Beauty & Cosmetics sector. - 1 review for beauty & cosmetics industry - 1 review is 5 stars - $200,000 – $999,999 avg. project cost - Call Center Services for Beauty Product Manufacturer (5.0/5, Apr 8, 2022): A beauty product manufacturer partners with Loop Contact Solutions to maximize customer value by providing top-notch call center services. They've devised a customer support plan based on the client's needs. [Read Full Review](https://clutch.co/go-to-review/loop-contact-solutions/15468) ##### Healthcare Experience Client feedback in the Healthcare sector highlights concerns regarding Loop Contact Solutions' reliability and project management effectiveness. While the company was selected for its alignment with client values, the execution fell short, with inconsistent communication and deliverables. The client experienced increased operational friction rather than improved outcomes. Overall, potential clients in the Healthcare industry should exercise caution, as the company's ability to deliver on commitments and support operational needs appears to be lacking. - 1 review for healthcare industry - Less than $10,000 avg. project cost - Sales Outsourcing & Lead Generation for Medical Services Company (1.0/5, Dec 9, 2025): Loop Contact Solutions provides sales and marketing services for a healthcare company. The team is tasked with increasing qualified inbound and outbound sales pipelines and improving conversion performance. [Read Full Review](https://clutch.co/go-to-review/loop-contact-solutions/424558) #### Completed projects in 2 countries - Singapore (1 projects) - United States (3 projects) [View Reviews](https://clutch.co/profile/loop-contact-solutions?verified=true#reviews) --- ### [NICE inContact](https://clutch.co/profile/nice-incontact) #### 3.8 out of 5 star rating (4 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Taguig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 50% Call Center Services - 40% Customer Service Outsourcing - 10% Business Consulting #### Company description NICE inContact is a contact center services provider specializing in inbound call center and customer support services. Overall, the reviews highlight their updated tools, strong communication, and responsive customer care services, with around 75% of reviewers mentioning the quality of their call handling and customer service. However, some feedback indicates areas for improvement in employee engagement due to high turnover. [Visit Website](https://www.niceincontact.com/) #### 4 reviews mention Call Center Services IVR Services 4.5/5 — - 0 of 4 Call Center Services reviews are 5 stars - $10,000 – $49,000 avg. project cost [Read Full Review](https://clutch.co/go-to-review/nice-incontact/36868) #### Experience in 4 industries NICE inContact has demonstrated expertise across various industries including business services, information technology, media, and other sectors. Clients consistently praise their effective communication, customer support capabilities, and the ability to handle high call volumes efficiently. Overall sentiment indicates that NICE inContact enables businesses to focus on core operations while reducing costs and improving service quality. Companies seeking reliable inbound services may find NICE inContact particularly beneficial. [Read All Reviews](https://clutch.co/profile/nice-incontact?verified=true#reviews) ##### Other industries Experience NICE inContact demonstrates strong expertise in providing business process outsourcing services tailored for the Other industries sector. Clients appreciate their interactive voice response solutions, highlighting the quality of work that meets expectations. The company is noted for its updated tools, excellent support, and competitive pricing, which collectively enhance customer service efficiency. Overall, the sentiment is positive, with clients reporting improved accessibility of information and notable cost savings. - 1 review for other industries industry - Unknown avg. project cost - IVR Services (4.5/5, Dec 21, 2017): [Read Full Review](https://clutch.co/go-to-review/nice-incontact/36868) ##### Business services Experience NICE inContact has received positive feedback from clients in the Business services industry for its effective inbound services, allowing companies to focus on core operations by handling high call volumes. Clients appreciate the provider's communication, convenience, and ease of use, highlighting their proactive approach and minimal need for oversight. While concerns about high turnover impacting agent performance were noted, the overall sentiment indicates that NICE inContact is a valuable partner, justifying the investment for enhanced customer support. - 1 review for business services industry - $50,000 – $199,999 avg. project cost - Inbound Calling Services for Business Service (3.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/nice-incontact/25054) ##### Information technology Experience NICE inContact has received positive feedback in the Information technology industry, particularly for its effective customer support solutions. Clients appreciate the company's ability to handle inbound calls efficiently, significantly enhancing productivity and saving costs. Their strengths lie in maintaining strong client relationships and delivering reliable communication services. Overall, NICE inContact is regarded as a valuable partner for businesses seeking to improve their customer service operations. - 1 review for information technology industry - Less than $10,000 avg. project cost - Customer Support Line for IT Service (3.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/nice-incontact/24983) ##### Media Experience NICE inContact has received positive feedback from clients in the Media industry, highlighting their expertise in handling inbound services effectively. Clients appreciate their responsiveness and ability to alleviate in-house burdens, resulting in significant cost savings. The company's experience is noted as a key strength, making them a reliable partner for organizations seeking to enhance customer engagement without compromising quality. Their performance suggests they are well-suited for Media industry projects that require effective call handling and customer service. - 1 review for media industry - Less than $10,000 avg. project cost - Seasonal Phone & Processing Services for Media Company (3.5/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/nice-incontact/136691) #### 3.2 out of 5.0 rating for cost What Clients Have Said Clients generally perceive the company's pricing as reasonable given the quality of service provided. One client noted that they save over $10,000 per month, indicating a strong return on investment despite higher costs. Another client mentioned spending more but deemed it worthwhile due to the value received. Overall, feedback reflects a positive sentiment towards the company's cost-effectiveness, with clients acknowledging that the services justify the expense. [Read All Reviews](https://clutch.co/profile/nice-incontact?verified=true#reviews) - Less than $10,000 (2 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 4 cities - Cedar Hill, Texas (1 projects) - New York City, New York (1 projects) - San Jose, California (1 projects) - Ashburn, Virginia (1 projects) [View Reviews](https://clutch.co/profile/nice-incontact?verified=true#reviews) --- ### [MainSource 365 Tech LLC](https://clutch.co/profile/mainsource-365-tech) #### 4.9 out of 5 star rating (4 reviews) - $5,000+ minimum project size - $100 - $149 average hourly rate - 10 - 49 employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 40% IT Managed Services - 10% Search Engine Optimization - 10% Web Design #### Company description MainSource 365 Tech LLC is a comprehensive IT services provider offering managed services, cybersecurity solutions, digital marketing, and web development. The company has received overwhelmingly positive feedback, with clients praising their knowledgeable, responsive, and caring team. Notable outcomes include increased revenue and improved operational efficiency, with approximately 100% of reviewers highlighting their reliability and ability to deliver fast, effective solutions. [Visit Website](https://www.mainsource365.com) #### Efficient MainSource 365 Tech LLC has received positive feedback regarding its efficiency in managing IT services and support. Clients have noted the company's proactivity and responsiveness, with one client emphasizing their ability to promptly address issues, which enhances overall process efficiency. Another client praised the team's dedication and quick turnaround on projects, highlighting their commitment to client needs. Overall, the sentiment reflects a high level of satisfaction with MainSource 365 Tech LLC's efficient service delivery. - Managed IT Services for Feline Adoption Center (5.0/5, Feb 17, 2021): We saving money and time while growing at the same time. Also with Main Source 365 Tech you should remember the intangible factors that they bring to the table. Passion + Purpose + Consistency + Transparent + Caring + Helpful + Efficient + Knowledgable + Affordable. [Read Full Review](https://clutch.co/go-to-review/mainsource-365-tech/71260) - IT Services for Retail Lumber and Construction Service (4.5/5, Sep 30, 2019): The cleaning they do increases our process efficiency, and whenever I have problems, they get them handled right away. There are no time delays, so whenever I have a need, they have somebody there who can work on it, regardless of the time difference between here and the Philippines. They are efficient and satisfy all my business needs. [Read Full Review](https://clutch.co/go-to-review/mainsource-365-tech/55863) #### Experience in 2 industries MainSource 365 Tech LLC has demonstrated strong expertise across various industries, including non-profit organizations, real estate, and retail. Clients praise their proactive approach to IT services, digital marketing, and website development, highlighting their effective communication and responsiveness. Overall sentiment is positive, with many noting significant ROI and increased efficiency due to MainSource 365 Tech LLC's support, making them a suitable partner for businesses seeking comprehensive tech solutions and marketing services. [Read All Reviews](https://clutch.co/profile/mainsource-365-tech?verified=true#reviews) ##### Other industries Experience MainSource 365 Tech LLC has received positive feedback from clients in the Other industries sector, highlighting their expertise in managed IT services, cybersecurity, and digital marketing. Clients appreciate the company's proactive communication, dedication, and ability to deliver timely solutions. Notable achievements include significant increases in donations and sales for clients, demonstrating their impactful contributions. Overall, MainSource 365 Tech LLC is recognized as a reliable partner, capable of enhancing operational efficiency and driving growth for businesses in the Other industries. - 3 reviews for other industries industry - 2 reviews are 5 stars - Less than $10,000 avg. project cost - IT Services for Retail Lumber and Construction Service (4.5/5, Sep 30, 2019): Main Source 365 Tech provides comprehensive IT services for the computer system of a retail lumber yard and construction service. They handle regular file maintenance as well as anti-virus and hacking work. [Read Full Review](https://clutch.co/go-to-review/mainsource-365-tech/55863) - Managed IT Services for Feline Adoption Center (5.0/5, Feb 17, 2021): A feline adoption center hired Main Source 365 Tech LLC to perform managed IT services and solutions. Their tasks include remote tech support, cybersecurity, consultancy, and data recovery. [Read Full Review](https://clutch.co/go-to-review/mainsource-365-tech/71260) - Business Management for E-Commerce Firm (5.0/5, Nov 6, 2020): Main Source 365 Tech LLC provides managed services to an e-commerce business. The tasks include developing an e-commerce delivery platform and order processing automation.  [Read Full Review](https://clutch.co/go-to-review/mainsource-365-tech/107772) ##### Real estate Experience MainSource 365 Tech LLC is well-regarded in the real estate industry for its comprehensive support and expertise. Clients appreciate its innovative marketing services, including website design and branding, which are especially beneficial for new businesses. Reviews highlight the company's knowledgeable and patient team, emphasizing their creativity and effective project management. Overall, MainSource 365 Tech LLC demonstrates a strong capability to positively impact real estate ventures, making it a suitable choice for potential clients in this sector. - 1 review for real estate industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Managed IT Services & Marketing for Home Liquidation Firm (5.0/5, Jul 30, 2020): A home liquidation service hired Main Source 365 to provide basic tech support. Eventually, the collaboration evolved, and the team now provides digital marketing and branding services as well. [Read Full Review](https://clutch.co/go-to-review/mainsource-365-tech/26581) #### 4.8 out of 5.0 rating for cost What Clients Have Said MainSource 365 Tech LLC is frequently recognized for providing excellent value for money, with clients noting their affordability and effective solutions. One client highlighted a return on investment of $5,000 to $10,000 in donations shortly after engaging their services. Another client called their cost a 'best $10,000 investment' for significant revenue growth. Overall, feedback indicates that MainSource 365 Tech LLC delivers high-quality services that justify their pricing. [Read All Reviews](https://clutch.co/profile/mainsource-365-tech?verified=true#reviews) - Less than $10,000 (3 reviews) - $10,000 to $49,000 (1 reviews) #### Completed projects in 2 countries - Canada (1 projects) - United States (3 projects) [View Reviews](https://clutch.co/profile/mainsource-365-tech?verified=true#reviews) --- ### [SuperStaff](https://clutch.co/profile/superstaff) #### 4.8 out of 5 star rating (10 reviews) - $10,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 5% Content Moderation Services - 20% Customer Service Outsourcing - 5% Data Annotation Services - 15% Finance & Accounting Outsourcing (FAO) - 5% Procurement Support - 10% Supply Chain Management #### Company description SuperStaff is a professional company specializing in Contact Center Services, including Inbound Call Center and Customer Support Services. The feedback highlights their efficiency, with 100% of reviewers noting their prompt response to customer inquiries and appreciation for their experienced agents. The company is commended for aligning its values with clients and delivering valuable services. [Visit Website](https://www.superstaff.com) #### 1 review mentions Call Center Services Call Center Services for Movie Content Creation Company 4.5/5 — SuperStaff provides call center services for a movie content creation company. The team handles issues received from calls, WhatsApp, and emails. - 0 of 1 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/superstaff/412392) #### Experience in 3 industries SuperStaff has demonstrated expertise across the Arts, Entertainment & Music, Logistics & Supply Chain, and Information Technology sectors. Clients praised their professionalism, responsiveness, and ability to enhance operational efficiency, particularly in logistics with improved dispatch performance and customer service. In the Arts sector, feedback highlighted their commitment to customer satisfaction and technical problem resolution. Overall, sentiment is positive, suggesting they are a strong fit for clients seeking reliable support in these industries. [Read All Reviews](https://clutch.co/profile/superstaff?verified=true#reviews) ##### Logistics & Supply Chain Experience SuperStaff has demonstrated significant expertise in the Logistics & Supply Chain industry, providing valuable support to Dropoff, Inc. in enhancing their overnight dispatch operations. Clients have praised their responsive management, professionalism, and ability to deliver measurable improvements in performance metrics, including faster response times and higher on-time delivery rates. Overall, SuperStaff's strong cultural alignment, transparency, and problem-solving capabilities indicate a solid fit for companies seeking reliable logistics and operational support. - 1 review for logistics & supply chain industry - Unknown avg. project cost - Logistics & Customer Support Services for Logistics Co (4.5/5, Oct 9, 2025): SuperStaff provides logistics and customer support services for a logistics company. The team handles inbound and outbound customer calls, order assignment, driver monitoring, and other logistical tasks. [Read Full Review](https://clutch.co/go-to-review/superstaff/412327) ##### Arts, entertainment & music Experience The reviews highlight SuperStaff's strong performance in the Arts, entertainment & music industry, particularly in customer support and technical issue resolution. Clients commend their professionalism, quick adaptation to specialized systems, and effective communication, which resulted in improved customer satisfaction scores. However, there are concerns about the accuracy of technical guidance and the need for better training alignment with real-world applications. Overall, SuperStaff is seen as a reliable partner for businesses looking to enhance their operational efficiency in this sector. - 2 reviews for arts, entertainment & music industry - $50,000 – $199,999 avg. project cost - Call Center Services for Movie Content Creation Company (4.5/5, Oct 9, 2025): SuperStaff provides call center services for a movie content creation company. The team handles issues received from calls, WhatsApp, and emails. [Read Full Review](https://clutch.co/go-to-review/superstaff/412392) - BPO Services for Entertainment Company (4.0/5, Oct 13, 2025): SuperStaff provides BPO services for an entertainment company. The team handles the front-line resolution center for routine and moderate issues and provides documentation for those that require escalation. [Read Full Review](https://clutch.co/go-to-review/superstaff/412832) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients generally express satisfaction with SuperStaff's pricing and value for money. For instance, the Operations Manager of CJ 4DPLEX highlighted the 'good value for cost' as a reason for selecting SuperStaff, while the Director of Dispatch at Dropoff, Inc. noted that SuperStaff's pricing fit their budget without compromising quality. Overall, sentiment towards SuperStaff's cost-effectiveness is positive, with multiple reviews emphasizing their alignment with client budgets and the quality of service provided. [Read All Reviews](https://clutch.co/profile/superstaff?verified=true#reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 2 countries - South Korea (2 projects) - United States (2 projects) [View Reviews](https://clutch.co/profile/superstaff?verified=true#reviews) --- ### [Premier BPO](https://clutch.co/profile/premier-bpo) #### 4.1 out of 5 star rating (4 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Quezon City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 30% Back Office Outsourcing - 14% Call Center Services - 16% Customer Service Outsourcing - 15% Finance & Accounting Outsourcing (FAO) - 15% PEO/Employee Leasing - 10% Sales Outsourcing #### Company description Premier BPO specializes in offering Contact Center Services and Customer Support Services. Reviews highlight their efficiency and cost-effectiveness, with 66% of clients reporting satisfaction with their services and ease of use. Customers appreciate their strong communication and timely solutions, though some mention pricing as an area for improvement. Overall, Premier BPO provides valuable support, enhancing client operations and streamlining processes. [Visit Website](https://www.premierbpo.com) #### Great project management Clients have consistently praised Premier BPO for their exceptional project management skills. One client noted that the company's quick turnaround in providing solutions significantly addressed their internal needs, enhancing operational efficiency. They reported a seamless integration with their team, which allowed for better collaboration and communication. Overall, the sentiment reflects strong satisfaction with Premier BPO's project management capabilities, highlighting their effectiveness in delivering timely and quality services. #### 3 reviews mention Call Center Services Virtual Assistant for IT Company 5.0/5 — - 1 of 3 Call Center Services reviews are 5 stars - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/premier-bpo/138285) #### 3.5 out of 5.0 rating for cost What Clients Have Said Clients generally perceive Premier BPO's pricing as reasonable, with one review stating that the billing is 'not expensive' and another emphasizing that their services are 'very much worth the cost.' A client reported saving approximately $500 monthly, while another mentioned a savings of about $9,000. Overall, the sentiment indicates that clients find good value for money, although one reviewer suggested a potential need for better pricing options. [Read All Reviews](https://clutch.co/profile/premier-bpo?verified=true#reviews) - Less than $10,000 (1 reviews) - $10,000 to $49,000 (1 reviews) - $200,000 to $999,999 (1 reviews) #### 45% of employees work in Quezon City office Quezon City, Philippines 30th Floor, Cyberone Building, Eastwood Avenue, Bagumbayan, Libis, 31 - 40 employees 63.917.559.0169 [See All Locations (4)](https://clutch.co/profile/premier-bpo#location) --- ### [hammerjack](https://clutch.co/profile/hammerjack) #### 5 out of 5 star rating (2 reviews) - 50 - 249 employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 30% Accounting - 15% Back Office Outsourcing - 10% Call Center Services - 5% CRM Consulting and SI - 30% Finance & Accounting Outsourcing (FAO) - 5% IT Managed Services - 5% Other IT Consulting and SI #### Company description hammerjack is a business process outsourcing (BPO) company specializing in providing skilled virtual assistants and executive support at competitive prices. Reviews indicate a 100% positive sentiment, highlighting their responsiveness, quality of candidates, and alignment with client values, with no areas for improvement mentioned. Approximately 50% of reviewers commend the exceptional candidate quality and cost-effectiveness. [Visit Website](https://www.hammerjack.com.au) #### Professional The feedback regarding hammerjack highlights a strong sentiment of professionalism, particularly in their service quality and staff competency. A client noted the 'high quality of staff and service,' while praising the seamless management from recruitment to ongoing support. The effective collaboration between teams was emphasized, demonstrating hammerjack's commitment to maintaining client satisfaction. Overall, the reviews reflect a positive impression of hammerjack's professional capabilities. - Business Services for Digital Marketing & Consulting Agency (5.0/5, Aug 23, 2021): Service and competency of staff! They have a reputation for the high quality of staff and service. No - everything from recruitment to ongoing management has been seamless. [Read Full Review](https://clutch.co/go-to-review/hammerjack/113933) #### Experience in 2 industries hammerjack has demonstrated notable expertise in the Human Resources and Advertising & Marketing industries. Clients commend their ability to provide skilled offshore resources, such as Executive Assistants and Virtual Assistants, who deliver high-quality work efficiently. The overall sentiment is positive, with clients appreciating responsiveness, cost-effectiveness, and the competency of staff. Organizations in need of administrative support and skilled personnel may find hammerjack a strong candidate for collaboration. [Read All Reviews](https://clutch.co/profile/hammerjack?verified=true#reviews) ##### Human Resources Experience Hammerjack demonstrates a strong expertise in providing skilled offshore talent, particularly in the Human Resources sector. Clients have highlighted their ability to deliver high-quality candidates efficiently and at competitive prices. The responsive and attentive project management further emphasizes their strengths, making them a reliable partner for businesses seeking effective recruitment solutions. Overall, feedback indicates a high level of satisfaction, positioning Hammerjack as a valuable asset for organizations in need of HR support. - 1 review for human resources industry - 1 review is 5 stars - Unknown avg. project cost - Staffing Services for Recruitment Marketplace (5.0/5, Aug 8, 2023): A recruitment marketplace tapped hammerjack to help them find and hire a reliable executive assistant for their company. [Read Full Review](https://clutch.co/go-to-review/hammerjack/223486) ##### Advertising & marketing Experience Hammerjack has received positive feedback in the Advertising & marketing industry for its high-quality staff and exceptional service. Clients appreciate the competency of their Virtual Assistants in managing administrative tasks related to client campaigns, which has contributed to maintaining client satisfaction. The seamless integration of their team with client systems demonstrates their expertise in providing valuable support tailored to the advertising and marketing sector. Overall, Hammerjack is well-regarded as a reliable partner for businesses seeking to enhance their operational efficiency. - 1 review for advertising & marketing industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Business Services for Digital Marketing & Consulting Agency (5.0/5, Aug 23, 2021): A digital marketing and consulting agency hired hammerjack to provide business services. The team is tasked with assisting the client's administrative tasks. [Read Full Review](https://clutch.co/go-to-review/hammerjack/113933) #### 5.0 out of 5.0 rating for cost What Clients Have Said Clients have consistently praised hammerjack for providing excellent value for money, citing their ability to deliver high-quality candidates at agreeable costs. One manager noted that the level of candidates was 'very surprising, especially considering the low costs associated.' Additionally, a director highlighted that hammerjack's pricing fit their budget while maintaining high service standards. Overall, the sentiment reflects satisfaction with the cost-effectiveness and value provided by hammerjack. [Read All Reviews](https://clutch.co/profile/hammerjack?verified=true#reviews) - Less than $10,000 (1 reviews) #### 50% of employees work in Makati office Makati, Philippines 10 Jupiter 201 - 250 employees 1300 788 451 [See All Locations (2)](https://clutch.co/profile/hammerjack#location) --- ### [Staffwiz LLC](https://clutch.co/profile/staffwiz) #### 4.8 out of 5 star rating (3 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 10 - 49 employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 15% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 30% Recruiting - 15% Sales Outsourcing - 10% IT Staff Augmentation - 10% Staffing #### Company description Staffwiz LLC is a recruitment and staffing company specializing in hiring qualified professionals across various sectors such as healthcare, education software, and customer service. They have received overwhelmingly positive feedback, with clients praising their assertiveness, communication, and value for money. Approximately 100% of reviewers noted their responsiveness and seamless onboarding processes, with no areas identified for improvement. [Visit Website](https://staffwiz.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) #### Helpful The feedback highlights a consistently positive sentiment regarding Staffwiz LLC's helpfulness. Clients emphasized their effective communication and flexibility in addressing unique needs, stating they are 'very helpful and a pleasure to work with.' Additionally, the company was praised for providing great value for the price and for successfully supporting the client's objectives, including talent acquisition and project management. Overall, the reviews reflect satisfaction with the collaboration and outcomes achieved. - Recruiting Services for Education Software Company (4.5/5, Jan 15, 2025): Staffwiz LLC is very helpful and a pleasure to work with. They are flexible to the unique needs of our company, showcasing their commitment to client satisfaction. This adaptability and willingness to assist make them stand out as a service provider. [Read Full Review](https://clutch.co/go-to-review/staffwiz/343264) #### Very responsive Staffwiz LLC is very responsive They are a great candidate to start a conversation with. Send them a short message or project inquiry. #### Completed projects in 2 countries - Philippines (1 projects) - United States (1 projects) This provider is available in 1 time zone: - Eastern Standard Time (EST) This provider is fluent in 1 language: - English [View Reviews](https://clutch.co/profile/staffwiz?verified=true#reviews) #### 82% of employees work in Makati office Makati, Philippines 7F, Finman Centre131 Tordesillas Street St. Salcedo Vill, Bel-Air 21 - 30 employees 02-7823-3949 [See All Locations (2)](https://clutch.co/profile/staffwiz#location) --- ### [Reliasourcing Inc](https://clutch.co/profile/reliasourcing) #### 4.5 out of 5 star rating (1 reviews) - 250 - 999 employees - Manila, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 40% Customer Service Outsourcing - 20% Finance & Accounting Outsourcing (FAO) - 10% HR Outsourcing - 20% Sales Outsourcing #### Company description Reliasourcing Inc is a company specializing in Contact Center Services, offering both inbound and outbound Call Center solutions with a focus on sales development. The feedback highlights their efficiency and effectiveness, with 100% of reviewers praising their ability to boost customer engagement and streamline operations, resulting in significant client growth and seamless project management. [Visit Website](https://www.reliasourcing.com/) #### Exceptional results Reliasourcing Inc has received exceptional feedback from clients, notably for achieving impressive outcomes such as over 5,000 bookings and generating more than $2 million in revenue. Clients praised their dedication to high levels of customer service and effective project management, consistently meeting deadlines and maintaining clear communication. One client described them as an 'amazing vendor' with a strong culture fit, recommending them for businesses seeking substantial growth. - Sales & Customer Service Outsourcing for Healthcare Company (5.0/5, Nov 30, 2024): On Pace for 5K+ bookings this year for all of our IB + OB Campaigns with 2+ million in revenue generated. Near 80% CSAT score. Churn improvements of 50%+ from Q2 VS Q4, etc. [Read Full Review](https://clutch.co/go-to-review/reliasourcing/334726) #### Experience in 2 industries Reliasourcing Inc has demonstrated expertise in the Healthcare and IT Services industries, receiving favorable feedback for their proactive and customer-focused approach. In Healthcare, they excelled in sales and customer service, achieving significant revenue and high customer satisfaction scores. In IT Services, their efficient lead sourcing and meeting coordination contributed to substantial client growth. Overall, they are recognized for their strong project management, high-quality personnel, and ability to adapt quickly to client needs, making them suitable partners in these sectors. [Read All Reviews](https://clutch.co/profile/reliasourcing?verified=true#reviews) ##### Healthcare Experience Reliasourcing Inc has received positive feedback for its expertise in the Healthcare industry, particularly in customer service and process improvement. Clients have highlighted their impressive outcomes, including significant revenue generation and improved customer satisfaction scores. The company's commitment to high-quality service and effective communication has been praised, making them a reliable partner for businesses seeking to enhance their operations in the Healthcare sector. - 1 review for healthcare industry - 1 review is 5 stars - $10,000 – $49,000 avg. project cost - Sales & Customer Service Outsourcing for Healthcare Company (5.0/5, Nov 30, 2024): Reliasourcing Inc handles a healthcare company's sales and customer service efforts. They handle outbound and inbound campaigns to increase conversion rates and meet sales targets. [Read Full Review](https://clutch.co/go-to-review/reliasourcing/334726) ##### IT Services Experience Reliasourcing Inc demonstrates strong expertise in IT services, particularly in sales development and lead generation. Clients commend their efficient onboarding and high-caliber professionals, resulting in significant growth in customer acquisition. The company is noted for its proactive communication and adaptive project management, ensuring quality service delivery. Overall, client feedback is highly positive, indicating that Reliasourcing is a suitable partner for organizations seeking reliable and effective IT services. - 1 review for it services industry - Unknown avg. project cost - Call Center Services for Tech Services Provider (4.5/5, Jan 12, 2023): Reliasourcing Inc provided sales development representatives to cover global operations for both inbound and outbound inquiries. The project ensures that clients had the necessary information for purchases. [Read Full Review](https://clutch.co/go-to-review/reliasourcing/175823) #### 4.8 out of 5.0 rating for cost What Clients Have Said Clients consistently praise Reliasourcing Inc for their cost efficiency and overall value for money. One client highlighted their 'good value for cost' and noted significant revenue generation, while another emphasized the company's ability to provide seamless onboarding and high-caliber professionals at competitive prices. Overall, feedback indicates strong satisfaction with the company's pricing relative to the quality of service delivered, reinforcing their reputation as a cost-effective solution for business needs. [Read All Reviews](https://clutch.co/profile/reliasourcing?verified=true#reviews) - $10,000 to $49,000 (1 reviews) #### 15% of employees work in Manila office Manila, Philippines 5th Avenue, corner 25th St, Taguig, Metro Manila 50 - 75 employees +639688559429 [See All Locations (2)](https://clutch.co/profile/reliasourcing#location) --- ### [OptimumSource](https://clutch.co/profile/optimumsource) #### 3.9 out of 5 star rating (4 reviews) - $1,000+ minimum project size - < $25 average hourly rate - 50 - 249 employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 24% Call Center Services - 13% Customer Service Outsourcing - 13% HR Outsourcing - 12% Recruiting - 13% Sales Outsourcing #### Company description OptimumSource is a back office service provider with expertise in regulatory, tax, and payments processing across multiple regions. With a strong focus on customer support services and efficiency, they have been successful in saving costs and enhancing operational capabilities for clients. Approximately 90% of reviewers commend their quick response and quality work, though 10% suggest minor improvements in report presentation. [Visit Website](http://www.optimum-source.com) #### Proactive Clients have expressed a highly positive sentiment regarding OptimumSource's proactive approach. Feedback highlights their 'constant communication' with department heads, ensuring that needs are promptly addressed. One client noted the 'quicker turnaround time' than in-house personnel, emphasizing the company's expertise in maintaining data security. Overall, reviewers appreciate their proactive stance in enhancing operational efficiency and providing significant cost savings, with no areas identified for improvement. - Data Security Services for Manufacturing Company (4.5/5, Nov 2, 2017): They are in constant communication with our department heads and provide us significant cost savings. [Read Full Review](https://clutch.co/go-to-review/optimumsource/146194) #### Experience in 4 industries OptimumSource has received positive feedback across various industries, including Manufacturing, Business Services, Financial Services, and Human Resources. Clients praise their expertise in data security, reliability, and customer service, noting significant time and cost savings. In Manufacturing, they excel at safeguarding data, while in Business Services and HR, they effectively manage back-office operations and compliance. Overall, the sentiment is highly favorable, indicating a strong fit for clients seeking comprehensive back-office solutions and support in these sectors. [Read All Reviews](https://clutch.co/profile/optimumsource?verified=true#reviews) ##### Manufacturing Experience OptimumSource has received positive feedback from clients in the Manufacturing industry, highlighting their expertise in back office services and data security. Clients report significant cost savings and improved efficiency, noting a reduction of 65 man-hours monthly and a monthly savings of $2,000. Their strong communication and commitment to client protection are frequently acknowledged. Overall, OptimumSource is viewed as a reliable partner that enhances operational capabilities while ensuring data safety, making them a suitable choice for businesses in manufacturing. - 1 review for manufacturing industry - $10,000 – $49,000 avg. project cost - Data Security Services for Manufacturing Company (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/optimumsource/146194) ##### Business services Experience OptimumSource demonstrates strong expertise in delivering back office services within the Business services industry, as highlighted by client reviews. Their reliability and exceptional customer service have led to significant efficiency gains, saving clients over 100 hours and $10,000 monthly. Clients commend their ease of collaboration and consistent quality, reflecting their positive impact on business operations. With sustained partnerships since 2015, OptimumSource is well-positioned to meet the needs of businesses seeking dependable service solutions. - 1 review for business services industry - $10,000 – $49,000 avg. project cost - Data Entry and Payment Services for Business Services Firm (4.5/5, Nov 2, 2017): [Read Full Review](https://clutch.co/go-to-review/optimumsource/145856) ##### Financial services Experience Optimum Source demonstrates strong expertise in providing back office services tailored for the Financial services industry. Clients appreciate their efficient pricing structure, rapid turnaround, and exceptional client service. Feedback highlights the respectful and understanding nature of their representatives, contributing to significant time and cost savings. Overall, the sentiment is highly positive, indicating that Optimum Source is a reliable partner capable of effectively addressing financial firms' operational challenges. - 1 review for financial services industry - $10,000 – $49,000 avg. project cost - Payment Processing for Financial Services Industry Company (3.0/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/optimumsource/138303) ##### Human Resources Experience OptimumSource demonstrates significant expertise in Human Resources, particularly in payments processing and regulatory compliance. Clients highlight their ability to handle complex tasks efficiently, often replacing multiple in-house positions at reduced costs. The company is praised for its quick response times and reliable delivery of quality results, showcasing their dedication and strong client service. Overall, OptimumSource is well-positioned as a valuable partner for organizations seeking to optimize their HR functions. - 1 review for human resources industry - $50,000 – $199,999 avg. project cost - Payment Processing for Manufacturing Company (3.5/5, Aug 12, 2017): [Read Full Review](https://clutch.co/go-to-review/optimumsource/137245) #### 3.8 out of 5.0 rating for cost What Clients Have Said Clients consistently highlight OptimumSource's competitive pricing and significant value for money. One client noted a monthly saving of $2,000, while another reported savings exceeding $10,000 monthly. Their billing structure is clear, with monthly charges for base services and additional costs for advanced needs. Overall, clients appreciate the cost-effectiveness and reliability of OptimumSource, indicating that the services provided exceed in-house capabilities at a favorable price. [Read All Reviews](https://clutch.co/profile/optimumsource?verified=true#reviews) - $10,000 to $49,000 (3 reviews) - $50,000 to $199,999 (1 reviews) #### Completed projects in 4 cities - Kansas City, Missouri (1 projects) - Rock Island, Illinois (1 projects) - Brooklyn, New York (1 projects) - Oakmont, Pennsylvania (1 projects) [View Reviews](https://clutch.co/profile/optimumsource?verified=true#reviews) --- ### [Dynamic Business Outsourcing Solutions](https://clutch.co/profile/dynamic-business-outsourcing-solutions) #### 4 out of 5 star rating (1 reviews) - $5,000+ minimum project size - 50 - 249 employees - Quezon City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 20% Call Center Services - 20% Customer Service Outsourcing - 20% IT Staff Augmentation - 20% Staffing #### Company description Dynamic Business Outsourcing Solutions is a business process outsourcing company providing administrative support and staffing solutions. Feedback indicates a positive experience, with 100% of the reviewers highlighting effective staff support and training. However, there is a suggestion for improvement in aligning reporting with client-specific key result areas. [Visit Website](https://www.dbos.com.au/) #### Great team The sentiment regarding Dynamic Business Outsourcing Solutions (DBOS) is overwhelmingly positive, with clients highlighting their great team. One reviewer noted that their experience with DBOS was excellent, particularly praising the team's support in administrative tasks and staff training. They emphasized the effective collaboration and ongoing training, which contributed to improved processes. Overall, clients appreciate the professionalism and responsiveness of DBOS, indicating a strong alignment with their project needs. #### Experience in 1 industry Dynamic Business Outsourcing Solutions has received positive feedback particularly from the financial services industry, where they provided effective administrative support and back-office processing for an insurance brokerage. Clients commend their cost-effective solutions, strong training support, and efficient communication. Overall sentiment in this sector highlights DBOS's expertise in enhancing operational efficiency, making them a suitable partner for businesses seeking administrative outsourcing in finance. [Read All Reviews](https://clutch.co/profile/dynamic-business-outsourcing-solutions?verified=true#reviews) ##### Financial services Experience Dynamic Business Outsourcing Solutions (DBOS) has demonstrated strong expertise in providing administrative support tailored for the financial services industry, particularly in claims management. Clients highlight their effective back-office processing, staff training, and commitment to ongoing support. The positive sentiment reflects DBOS's capacity to enhance operational efficiency while maintaining quality service. However, clients suggest improvements in aligning reporting practices with specific key performance indicators to better meet expectations. - 1 review for financial services industry - $50,000 – $199,999 avg. project cost - Administrative Support for Insurance Brokerage (4.0/5, Sep 4, 2019): Dynamic Business Outsourcing Solutions provided full administrative support for an insurance brokerage. Their team provides staff screening, interviewing services, and additional facilities for employees. [Read Full Review](https://clutch.co/go-to-review/dynamic-business-outsourcing-solutions/37551) #### 4.0 out of 5.0 rating for cost What Clients Have Said Clients have expressed satisfaction with Dynamic Business Outsourcing Solutions' cost-effective services, highlighting their ability to provide comprehensive administrative support within budget. One client noted the recommendation from another company, emphasizing DBOS's value in enhancing operational efficiency. However, there are suggestions for improvement in their reporting practices to better align with client expectations. Overall, the sentiment reflects a positive perception of the company's pricing relative to the quality of services provided. [Read All Reviews](https://clutch.co/profile/dynamic-business-outsourcing-solutions?verified=true#reviews) - $50,000 to $199,999 (1 reviews) --- ### [Concert 8 Solutions Inc.](https://clutch.co/profile/concert-8-solutions) #### 3.5 out of 5 star rating (3 reviews) - 50 - 249 employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 10% Call Center Services - 65% Customer Service Outsourcing - 10% Sales Outsourcing #### Company description Concert 8 Solutions Inc. is a customer service center specializing in Contact Center Services, including inbound and outbound call handling, customer support, and telephonic support. Reviews are mixed, with 67% positively commending their professionalism, responsiveness, and effective communication, while 33% highlight ethical concerns regarding financial practices, specifically around refunding deposits. [Visit Website](https://www.concert8.com/) #### Understands their clients' needs Clients commend Concert 8 Solutions Inc. for their professionalism and deep understanding of complex products. One client highlighted their responsiveness and effective communication, noting that regular engagement allowed for timely identification and resolution of issues. The overall sentiment reflects a strong appreciation for Concert 8's ability to grasp client needs and deliver tailored support, contributing to a seamless collaboration. - Helpdesk Services for AI Company (5.0/5, Apr 26, 2022): Their continuous engagement with us and status sharing regarding our product helped us discover malfunctions and correct them before they affected our client. Their professionalism and understanding of our complex product, as well as their responsiveness, were most impressive. Everyone in Concert8 was extremely pleasant to communicate with. [Read Full Review](https://clutch.co/go-to-review/concert-8-solutions/16779) #### 3 reviews mention Call Center Services Helpdesk Services for AI Company 5.0/5 — Concert8 provided their client with 24/7 helpdesk services for an  AI company. This included extensive training on the client's product and escalating tickets to in-house engineers.  - 2 of 3 Call Center Services reviews are 5 stars - 1 new review for Call Center Services in past 6 months - $50,000 – $199,999 avg. project cost [Read Full Review](https://clutch.co/go-to-review/concert-8-solutions/16779) #### Experience in 3 industries Concert 8 Solutions Inc. has received positive feedback particularly in the IT Services and Media industries. Clients from IT Services praise their helpdesk support and professionalism, though some issues regarding financial practices were noted. In the Media sector, they excelled in providing live chat support, resulting in increased sales inquiries. Overall, they are regarded as responsive and dedicated, making them a suitable choice for clients in IT and Media seeking reliable outsourced services. [Read All Reviews](https://clutch.co/profile/concert-8-solutions?verified=true#reviews) ##### IT Services Experience Concert 8 Solutions Inc. has received mixed feedback in the IT Services industry, particularly for their after-hours help desk services. Clients noted their initial alignment in values and good project management, yet concerns arose regarding ethical practices, specifically related to financial transparency and deposit refunds. While their expertise in IT support was acknowledged, the overall sentiment highlights significant trust issues that potential clients should consider when evaluating them for their projects. - 1 review for it services industry - $200,000 – $999,999 avg. project cost - IT Staff Augmentation for IT Services Co (0.5/5, Sep 20, 2024): Concert 8 Solutions Inc. provided IT support for an IT services company. The team gave extended help desk services for after-hours support requirements. [Read Full Review](https://clutch.co/go-to-review/concert-8-solutions/316074) ##### Other Industry Experience Concert 8 Solutions Inc. has received positive feedback from clients within the Other Industry sector, highlighting their professionalism, responsiveness, and expertise in providing helpdesk services. Clients commend their ability to quickly understand complex products and maintain effective communication throughout the project. The company’s proactive engagement has led to the timely identification and resolution of issues, positively impacting client operations. Overall, their strong performance and commitment to service make them a suitable partner for businesses in the Other Industry. - 1 review for other industry industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Helpdesk Services for AI Company (5.0/5, Apr 26, 2022): Concert8 provided their client with 24/7 helpdesk services for an  AI company. This included extensive training on the client's product and escalating tickets to in-house engineers.  [Read Full Review](https://clutch.co/go-to-review/concert-8-solutions/16779) ##### Media Experience Concert 8 Solutions Inc. has garnered positive feedback from clients in the Media industry, particularly for their effective live chat solutions. A client from the Philippine Canadian Inquirer noted an increase in sales inquiries after implementing their service. The team's friendliness, accessibility, and commitment to quality were highlighted as strengths, though suggestions for a faster onboarding process were mentioned. Overall, their expertise in enhancing client communications positions them as a strong candidate for media-related projects. - 1 review for media industry - 1 review is 5 stars - Less than $10,000 avg. project cost - Live Chat Support for Newspaper Company (5.0/5, Jun 1, 2021): Concert 8 Solutions Inc. has created live chat support for a newspaper company. This platform allows users to inquire about the client's services and offerings thru Facebook messenger.  [Read Full Review](https://clutch.co/go-to-review/concert-8-solutions/40632) #### 94% of employees work in Makati office Makati, Philippines Philippines Address: Ground Floor, Alco Building, 391 Sen. Gil J. Puyat Ave. 76 - 100 employees [See All Locations (2)](https://clutch.co/profile/concert-8-solutions#location) --- ### [Motif](https://clutch.co/profile/motif) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Quezon City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Motif is a large answering service company headquartered in San Mateo, California and Ahmedabad, India. The team specializes in Call Center Services. [Visit Website](http://motifinc.com/) #### 3% of employees work in Quezon City office Quezon City, Philippines 4/F, E-Commerce Plaza, 1 Garden Road Eastwood Cyberpark, Bagumbayan, Libis 21 - 30 employees 63.2.900.1158 [See All Locations (5)](https://clutch.co/profile/motif#location) --- ### [Centro](https://clutch.co/profile/centro-0) - 1,000 - 9,999 employees - Mandaluyong, Philippines #### Services Provided - Allocation of Expertise by Percentage - 5% Back Office Outsourcing - 15% Call Center Services - 10% CRM Consulting and SI - 15% Customer Service Outsourcing - 5% ERP Consulting and SI - 30% HR Outsourcing - 10% IT Managed Services - 10% Sales Outsourcing #### Company description Centro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services. [Visit Website](https://centrocdx.com/) #### 7% of employees work in Mandaluyong office Mandaluyong, Philippines Worldwide Corporate Plaza 3rd Floor, Shaw Blvd 101 - 150 employees [See All Locations (4)](https://clutch.co/profile/centro-0#location) --- ### [VXI Global Solutions Inc.](https://clutch.co/profile/vxi-global-solutions-0) - $25,000+ minimum project size - < $25 average hourly rate - 10,000+ employees - Makati, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Custom Software Development - 5% AR/VR Development - 5% AI Development - 10% Back Office Outsourcing - 25% Call Center Services - 45% Customer Service Outsourcing #### Company description VXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services. [Visit Website](http://www.vxi.com/) #### 54% of employees work in Makati office Makati, Philippines SM Cyber2, Jupiter and Zodiac Sts. cor. Buendia Ave., 2001 - 5000 employees 1639177775555 [See All Locations (4)](https://clutch.co/profile/vxi-global-solutions-0#location) --- ### [Outsource Accelerator](https://clutch.co/profile/outsource-accelerator) - $1,000+ minimum project size - $25 - $49 average hourly rate - 50 - 249 employees - Taguig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 60% Call Center Services - 30% Customer Service Outsourcing - 10% Business Consulting #### Company description Outsource Accelerator, a telephone answering service, was founded in 2016. They provides Call Center Services and Customer Service Outsourcing. [Visit Website](https://outsourceaccelerator.com/) --- ### [HSN Philippines, Inc.](https://clutch.co/profile/hsn-philippines) - $5,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Manila, Philippines #### Services Provided - Allocation of Expertise by Percentage - 15% Back Office Outsourcing - 40% Call Center Services - 20% Customer Service Outsourcing - 5% IT Managed Services - 10% Sales Outsourcing - 5% Social Media Marketing - 5% IT Staff Augmentation #### Company description In Mandaluyong, Philippines and Manila, Philippines, HSN Philippines, Inc. Is a phone answering service. The team focuses on Call Center Services and Customer Service Outsourcing. [Visit Website](https://www.hsnservice.com/) #### 58% of employees work in Manila office Manila, Philippines 1172 Quirino Avenue Extension 151 - 200 employees [See All Locations (2)](https://clutch.co/profile/hsn-philippines#location) --- ### [ePerformax Contacts Center and BPO](https://clutch.co/profile/eperformax-contacts-center-bpo) - 1,000 - 9,999 employees - Pasay, Philippines #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description EPerformax Contacts Center and BPO is a large phone answering service in Pasay, Philippines. The team offers Call Center Services. [Visit Website](https://eperformax.com/) --- ### [Tiburon Data LLC](https://clutch.co/profile/tiburon-data) - 250 - 999 employees - Taguig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Custom Software Development - 10% Back Office Outsourcing - 15% Call Center Services - 10% Customer Service Outsourcing - 10% IT Managed Services - 10% Mobile App Development - 20% IT Staff Augmentation - 5% Web Development #### Company description Tiburon Data LLC is a midsize IT staff augmentation company. They specialize in IT staff augmentation and Custom Software Development and were established in 2011. [Visit Website](https://tiburondata.com) #### 98% of employees work in Taguig office Taguig, Philippines 20/F Twenty-Four Seven McKinley, 24th Street corner 7th Avenue, BGC 251 - 300 employees [See All Locations (2)](https://clutch.co/profile/tiburon-data#location) --- ### [Webhelp](https://clutch.co/profile/webhelp) - 10,000+ employees - Pasay, Philippines #### Services Provided - Allocation of Expertise by Percentage - 1% UX/UI Design - 1% Custom Software Development - 1% AI Development - 1% BI & Big Data Consulting & SI - 5% Back Office Outsourcing - 23% Call Center Services - 1% CRM Consulting and SI - 33% Customer Service Outsourcing - 1% Digital Strategy - 1% Unified Communications Consulting & SI - 5% Finance & Accounting Outsourcing (FAO) - 1% Graphic Design - 1% HR Consulting - 5% Business Consulting - 1% Mobile App Development - 15% Sales Outsourcing - 1% Translation - 1% Web Design - 1% Web Development - 1% Transcription #### Company description Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services. [Visit Website](https://webhelp.com/) #### 1% of employees work in Pasay office Pasay, Philippines Macapagal Avenue, Mall of Asia Complex, Pasay City 301 - 400 employees [See All Locations (52)](https://clutch.co/profile/webhelp#location) --- ### [TSA Group](https://clutch.co/profile/tsa-group) - $250,000+ minimum project size - $25 - $49 average hourly rate - 1,000 - 9,999 employees - Pasay, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Call Center Services - 65% Customer Service Outsourcing - 15% Sales Outsourcing #### Company description TSA Group, a Customer Service Outsourcing company, was launched in 1997. The firm provides Customer Service Outsourcing and Call Center Services. [Visit Website](http://tsagroup.com.au/) #### 37% of employees work in Pasay office Pasay, Philippines 14th Floor, Five E-Com Centre Building Harbor Drive, Mall of Asia Complex 501 - 750 employees [See All Locations (5)](https://clutch.co/profile/tsa-group#location) --- ### [One Contact Center](https://clutch.co/profile/one-contact-center) - $1,000+ minimum project size - 250 - 999 employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 30% Call Center Services - 5% Content Marketing - 15% Customer Service Outsourcing - 5% Email Marketing - 10% Sales Outsourcing - 5% Social Media Marketing - 5% Web Design - 5% Web Development #### Company description Telephone answering service One Contact Center offers Call Center Services and Back Office Outsourcing. They are located in Los Angeles, California and Pasig, Philippines. [Visit Website](https://www.onecontactcenter.com/) #### 50% of employees work in Pasig office Pasig, Philippines 1605 Doña Julia Vargas Avenue 76 - 100 employees +632-8359-8142 [See All Locations (2)](https://clutch.co/profile/one-contact-center#location) --- ### [Firstsource Solutions](https://clutch.co/profile/firstsource-solutions) - $100,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Muntinlupa, Philippines #### Services Provided - Allocation of Expertise by Percentage - 45% Call Center Services - 35% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% Business Consulting #### Company description Firstsource Solutions is a large London , England-based phone answering service. Their services include Call Center Services and Customer Service Outsourcing. [Visit Website](http://www.firstsource.com) #### 5% of employees work in Muntinlupa office Muntinlupa, Philippines Plaza D, Northgate Cyberzone 5th Floor, Firstsource Building, Filinvest Alabang 76 - 100 employees +63 2 858 2000 [See All Locations (4)](https://clutch.co/profile/firstsource-solutions#location) --- ### [Datacom](https://clutch.co/profile/datacom) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Quezon City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description Located in Wellington, New Zealand and Wellington, New Zealand, Datacom is an answering service. They offer Call Center Services and were established in 1965. [Visit Website](http://www.datacom.co.nz/) #### 2% of employees work in Quezon City office Quezon City, Philippines Level 23F IBM Plaza 8 Eastwood Ave, Eastwood City Cyberpark E. Rodriguez Jr. Ave. (C-5) Bagumbayan 41 - 49 employees 63.2.802.6600 [See All Locations (6)](https://clutch.co/profile/datacom#location) --- ### [Bill Gosling Outsourcing](https://clutch.co/profile/bill-gosling-outsourcing) - $10,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Taguig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 5% AI Development - 10% Back Office Outsourcing - 25% Call Center Services - 10% Corporate Training & Coaching - 35% Customer Service Outsourcing - 5% Other Application Development - 10% Sales Outsourcing #### Company description Large Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services. [Visit Website](https://www.billgosling.com/) #### 14% of employees work in Taguig office Taguig, Philippines 16F Three World Square, Upper McKinley Road, Fort Bonifacio, 201 - 250 employees [See All Locations (5)](https://clutch.co/profile/bill-gosling-outsourcing#location) --- ### [ConnectOS](https://clutch.co/profile/connectos) - < $25 average hourly rate - 1,000 - 9,999 employees - Mandaluyong, Philippines #### Services Provided - Allocation of Expertise by Percentage - 10% Back Office Outsourcing - 10% Call Center Services - 10% Customer Service Outsourcing - 10% Finance & Accounting Outsourcing (FAO) - 10% HR Consulting - 10% HR Outsourcing - 10% IT Managed Services - 10% IT Strategy Consulting - 10% Sales Outsourcing - 10% IT Staff Augmentation #### Company description ConnectOS is an IT strategy consulting company. Located in Mandaluyong, Philippines and Melbourne, Australia, the firm provides IT strategy consulting and IT managed services. [Visit Website](http://www.connectos.co?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) --- ### [GlobalSky Call Center](https://clutch.co/profile/globalsky-call-center) - $1,000+ minimum project size - $25 - $49 average hourly rate - 50 - 249 employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 65% Call Center Services - 25% Customer Service Outsourcing - 10% HR Consulting #### Company description GlobalSky Call Center is a call center. Headquartered in Pasig, Philippines and Las Vegas, Nevada, the team offers Call Center Services and Customer Service Outsourcing. [Visit Website](http://www.globalsky.com/) --- ### [LaQuest Inc](https://clutch.co/profile/laquest) - $5,000+ minimum project size - $50 - $99 average hourly rate - 50 - 249 employees - Taguig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 20% Back Office Outsourcing - 16% Call Center Services - 10% CRM Consulting and SI - 20% Customer Service Outsourcing - 10% IT Strategy Consulting - 24% Sales Outsourcing #### Company description Sales Outsourcing company LaQuest Inc is located in Taguig, Philippines and New Delhi, India. The team focuses on Sales Outsourcing and Back Office Outsourcing. [Visit Website](https://www.laquest.net) --- ### [OWC](https://clutch.co/profile/owc) - $1,000+ minimum project size - < $25 average hourly rate - 250 - 999 employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 100% Call Center Services #### Company description OWC is a midsize telephone answering service launched in 2006. Their services include Call Center Services. [Visit Website](http://www.oneworldconnections.com/) --- ### [Collective Solution](https://clutch.co/profile/collective-solution) - $1,000+ minimum project size - < $25 average hourly rate - 1,000 - 9,999 employees - Quezon City, Philippines #### Services Provided - Allocation of Expertise by Percentage - 25% Back Office Outsourcing - 40% Call Center Services - 35% Customer Service Outsourcing #### Company description Collective Solution is a large answering service company founded in 2002. Their team provides Call Center Services and Customer Service Outsourcing. [Visit Website](http://collectivesolution.net/) #### 73% of employees work in Quezon City office Quezon City, Philippines 41 Commonwealth Avenue 1001 - 2000 employees +63 2 8952 9575 [See All Locations (4)](https://clutch.co/profile/collective-solution#location) --- ### [Aptus Global Solutions Inc.](https://clutch.co/profile/aptus-global-solutions) - 250 - 999 employees - Pasig, Philippines #### Services Provided - Allocation of Expertise by Percentage - 1% Accounting - 14% Custom Software Development - 23% AI Development - 60% Call Center Services - 2% CRM Consulting and SI #### Company description Aptus Global Solutions Inc. Is a telephone answering service. Established in 2015, their team focuses on Call Center Services and Artificial Intelligence. [Visit Website](https://aptusgs.com/) --- #### Get personalized agency matches based on your project goals. 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