Goodface agency

BACKGROUND

Please describe your company and your position there.

I am the Marketing Manager at a Danish company that build and facilitate efficient remote software development teams. We serve companies from Northern and Western Europe. I oversee all marketing and advertising strategies, as well as responsible for establishing and maintaining the brand’s image.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Goodface agency?

Our company website needed to be updated in terms of design and communication strategy.

What were your goals for this project?

Develop style according our brand guidelines and design trends.

SOLUTION

How did you select this vendor?

It was very long process and difficult decision. GoodFace had the best portfolio I have seen plus for reasonable money. There were vendors whose web design was not as high level as their price.

Describe the project in detail.

Once we selected this vendor they made final estimates according to our technical specification. Also, they provided us with a detailed plan with deadlines for each stage. According to our design references they presented few design concepts. We choose what we like and what do not like. During next week they prepared the first page to approve concept. On the next step, they made all pages for Desktop and after approval - Mobile version.

What was the team composition?

We were assigned a project manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are very demanding to design tasks. To our surprise, we were satisfied with GoodFace design from the first glance.

How effective was the workflow between your team and theirs?

The vendor were professional and sticking to deadlines. From our side, we had some delays with comments and approvals, and we very thankful for their patience. I suggest to their clients to be prepared with website content and its structure before starting design. And I wish GoodFace to have clients of their level.

What did you find most impressive about this company?

They delivered a super professional design. They keep promises and deliver on time.

Are there any areas for improvement?

I would suggest to have more status meetings with a client to eliminate miscommunication in messaging.

BACKGROUND

Please describe your company and your position there.

PayPlace — is an financial supermarket, wich gives you an oportunity to buy financial services on PayPlace.ua using Visa or Mastercard, Privat24 Internet banking, as well as other alternative payment methods I'm a Product owner in Payplace Ukraine. The main responsibilities are Managing and Development the product, include Product backlog

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Goodface agency?

We had hire Goodface agency for create design, UX, product conception and brand book of our product from scratch.

What were your goals for this project?

Our goal is to create a financial supermarket model and gain scalability for millions of customers.

SOLUTION

How did you select this vendor?

We got a recommendation from our partners.

Describe the project and the services they provided in detail.

We started our collaboration from idea of our product only. We had about 2 or 3 session of describing with Guys from Goodface agency. They only asked questions and noted our ideas. And then in several days they got to us a prototype. And from those day we had started active phase of the creation our future product. After that we created and approved plan of the development based on prototype. During more than 2 months we had weekly meetings with demo new pages and design elements. When we made some remarks - on the next iteration we got next part of design and improvements of previous part. Fantastic result! We finished all iterations according to plan. It was the coordinated work of two teams.

What was the team composition?

From Goodface agency’s it was 2 designers: sinior UX designer and middle web designer + project manager

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

In common words - we have opened new page in our business model. And we successfully use it from 2018 till now

How was project management arranged and how effective was it?

We had our personal project manager from Goodface agency. The main communication was with him. He resolved all our requests.

What did you find most impressive about this company?

Their teamwork was most impressive; they have a fantastic team.

Are there any areas for improvement?

There is no limit to perfection.

BACKGROUND

Please describe your company and your position there.

I am a Chief Financial Officer at construction company headquartered in Ukraine. Our company has about 30+ employees.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Goodface agency?

We didn't have a website and we decided to invest in a new website for our company. We don’t have any in-house engineers, so we needed to outsource the entire redesign and rebuild. The design part made by Goodface agency.

What were your goals for this project?

We wanted to present our company and have more clients. So we set them such tasks: develop a clear, convenient, concise and stylish design.

SOLUTION

How did you select this vendor?

From many companies we chose the Goodface agency. Our visions in design the same. The Goodface agency proposed exactly what we needed.

Describe the project in detail.

We had a series of discovery meetings to discuss our goals and objectives. Goodface agency conducted an analysis of industry competitors and the trends of the niche. They plunged into our working atmosphere, and found out how we live, how our target audience thinks, what is important for them and what is not. The obtained information helped to develop an understandable and convenient site structure.

At the second stage, we started developing a visual style, which had determined the visual part of the future site (colors, fonts, etc). When we approve the style, they started to create the design of all pages of the future website. At the same time, they developed a detailed technical task for programmers.

During all the work on the project, as well as after transferring it to programmers for development, they prompted, advised, helped us. When the frontend part was finished, they did the design QA and shared a list of recommendations for improvement.

What was the team composition?

We worked closely with owner and account manager. But I was made aware that there were 2 designers and Art director. They are professionals and use modern tools (figma, invision, etc).

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The first polls of our customers and partners showed that everyone likes the site design. Goodface designers had done amazing job. They had chosen a style that inspires customers' trust in our company at a glance.

How effective was the workflow between your team and theirs?

They are real professionals. It was easy and pleasant to work with them. It’s good when the performer understands you. We had many meets, also we talked through Telegram and Skype, using webcams.

What did you find most impressive about this company?

During all the work on the project, they were advising us. Goodface conveyed the importance of UX. They had written extended technical task for programmers because we haven’t competencies in this. Also, they did the design QA after the frontend part was finished, for programmers implemented all ideas correctly.

Are there any areas for improvement?

The work progressed quickly without any difficulty. Everything was done on time and qualitatively.

BACKGROUND

Please describe your company and your position there.

The best restaurant of the modern Ukrainian cuisine and art space in the center of the capital - BARVY. Founded in 2017. I am the Head Manager of the restaurant.


OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Goodface agency?

We hired a GoodFace agency to develop our personal website.

What were your goals for this project?

The main goal of our joint project with Goodface is to create the best website that emphasizes the status of our restaurant and is as informative and pleasant as possible.


SOLUTION

How did you select this vendor?

We held a series of meetings with leading website developers in Kiev, listened to each candidate, but the Goodface approach was the most convincing and professional. They were able to meet our requirements and offered several quality ideas.

Describe the project and the services they provided in detail.

After we chose Goodface to design our site, they provided an action plan that we began to follow. First, a meeting was scheduled at which we finalized the goals and values ​​of the project. Further, the company’s employees began developing the site, filling it with content, design decisions and the like. Every two weeks we received a trial version of the site for testing it. After that, we formed a feedback and sent it by colleagues from Goodface to correct errors and improve the site.I would like to note the responsiveness of the company employees, as well as their efficiency in correcting errors.

What was the team composition?

A team of 7 people led by the Project Manager worked on our project. Most often they contacted through PM, discussed all our ideas with him, always received professional advice, which helped to make the right choice.Working with the team was easy and without any problems.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Thanks to our project with Goodface, we received an organic increase in guests in the restaurant, as we started to place all our activities / events on the main page of the site, which became much more convenient for people. And also, thanks to the correct recommendations from the Goodface team, we finally translated our entire page into English, which allowed us to attract foreign audiences / guests of the capital.


How was project management arranged and how effective was it?

Project management takes place directly through PM. We communicate directly with the help of various messengers, where we describe the tasks that need to be implemented. I want to mark responsiveness and maximum execution speed, if the situation requires it.

What did you find most impressive about this company?

The biggest feature of this company is that they find a personal approach to each client, regardless of the volume and complexity of the project. And also we must not forget about the professionalism of employees!


Are there any areas for improvement?

On the professional side, no. Our cooperation did not cause us any inconvenience.

BACKGROUND

Please describe your company and your position there.

I am a head of outsourced internet marketing team for Silver Stem

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Goodface agency?

We have updated corporated website. We hired a web design team and used their recommendation for IT production.

What were your goals for this project?

We wanted to create easy a new website which would be easy to use to customers (we are a retailer) and business partners (we are a producer).

SOLUTION

How did you select this vendor?

We have done our research and we compared prices. GoodFace had some strong recommendations. We have chosen them and did not complained. SilverStem team is happy with a result.

Describe the project and the services they provided in detail.

They interviewed us very detailed, verbally and written; used our current structure of website and developed a brand new corporate web design. They forwarded their work to IT vendor with many details and requirements and they did some controlling work till the main part of programming was done.

What was the team composition?

We worked closely with owner and CEO, our Account Manager. All our comments were geard and found a good solutions how to implements into design with no harm to art part. They speak English and use a modern tools - our work was quite smooth and easy.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We have increasing our organic traffic of 65% compared to the same previous year period. We implemented all Google recommendations and updated, simplified User Experience for that. Our design is much better for customers and admin tools allow to manage website more quick and easy. We talked through Skype using webcams.

How was project management arranged and how effective was it?

We regularly worked on files via Gdrive. Design has been uploaded in Figma software - easy to review, compare versions and comment. Our Account Manager was impressively calm and responsible with terms and replies.

What did you find most impressive about this company?

They truly tried to understand what business goals we faced and how it could be achieved using our website. They didn't hesitate to discuss different points of view and implemented the best practices in design and UX.

Are there any areas for improvement?

We have some difficulties in money transfers but they solve the problem.

BACKGROUND

Introduce your business and what you do there.

I’m the product manager at Genesis, one of the largest IT companies in Ukraine. We work in the health and fitness industry, creating websites and intending to build mobile apps for fitness and meal planning. I’m responsible for product development and performance.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Goodface agency?

Before we hired full-time developers in-house, we tried to create the product remotely. We were looking for an agency to create a website.

SOLUTION

What was the scope of their involvement?

They were in charge of design, concept development, and full improvements for our website. We’re not working on an app yet. The website is built on WordPress. Our original goal was to find and customize an algorithm that creates a personalized diet and meal plan for users. They advised us that a solution like this did not currently exist, so they ended up creating several sophisticated features from scratch. 

The technology they're developing relies on several formulas to yield personalized meal plans for individuals. We're also working on an SMS function that will help us deliver the meal plans to our customers. This is our main priority now as opposed to the website development.

What is the team composition?

There are fifteen people working on the project on our end, mainly marketers, project managers and support. We collaborate with three more team members from Goodface (remotely). Goodface agency is in charge of design and development.

How did you come to work with Goodface agency?

We met the owner of the agency at a conference about project management. A mutual friend connected us, and we started talking. When we were choosing between them and other agencies, other vendors asserted that this level of personalization in a project would be incredibly expensive or even impossible. However, Goodface agency offered us a fair price.

How much have you invested with them?

We spent between $15,000–$20,000 on the first project.

What is the status of this engagement?

We started working together in April 2019, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

At first, we were working on a rough design and development upon request. I’m responsible for metrics. So, when I analyze data and I see the bottlenecks or opportunities, I create technical tasks for them.

They have experience in the conversion improvement, which helps us come to mutual solutions. There were several occasions where we significantly improved conversion and became more profitable due to their suggestions.

How did Goodface agency perform from a project management standpoint?

Project management is quite good. I can’t blame them when we don’t meet the deadlines. The deadlines that we don't meet result from changes in our priorities. For instance, if there's an urgent task related to another part of the project that comes up, we might postpone a deadline.

What did you find most impressive about them?

They both execute on our directions and come to us with their own solutions. If I describe a problem, they will come in a few days with a few hypotheses, trying to bring forward an optimal solution. They work very deeply on our problems.

Are there any areas they could improve?

Within my expertise, I can't find many things for them to improve. The only issues we experienced resulted from us neglecting to take notes on the conditions decided upon in early meetings. We had to negotiate a couple of times in the past because of that. We don’t have this problem now because we know each other very well. Our team understands what to when to rely on them, and when we shouldn’t.

Do you have any advice for potential customers?

They’re very responsible, strictly respecting everyone's time. It’s natural to respect such a partner. They often come with solutions that we didn’t describe properly, but they did it for us.

BACKGROUND

Please describe your company and position.

I am the Chief Executive Officer of TAM Consulting Services

Describe what your company does in a single sentence.

TAM Consulting is a Saudi-based business advisory firm delivering tailored accounting, tax, compliance, and registration services for companies operating in the Kingdom.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Goodface agency to accomplish?

• Our main objective when hiring Goodface agency was to co-develop an intelligent, localized compliance and automation engine. This system needed to analyze complex Arabic and English legal and financial documents, accelerate our audit readiness procedures, flag regulatory anomalies in real-time, and streamline the onboarding pipeline for foreign investors seeking KSA licensing without losing the human expertise our advisory brand is built upon.

SOLUTION

How did you find Goodface agency?

• Online Search
• Clutch Site

Why did you select Goodface agency over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Goodface agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The engineering engagement began with a rigorous discovery phase where Goodface agency deep-dived into our internal advisory methodologies, Saudi tax structures, and Ministry of Investment compliance protocols. They carefully mapped how data moves from a client's raw financial ledgers into our advisory workflows. Following this diagnostic phase, Goodface agency built a custom, secure AI-powered regulatory intelligence platform tailored specifically for the KSA corporate ecosystem. The primary technical deliverable was an advanced Document Intelligence Engine capable of ingestion, structural parsing, and semantic analysis of both bilingual corporate registries and heavy accounting ledgers. To support our tax and Zakat advisory arms, they engineered a specialized computational module that cross-references corporate financial records against the latest regulatory updates, automatically identifying discrepancies and generating audit-readiness risk profiles. For our business setup division, Goodface agency delivered an intelligent workflow automation matrix that intelligently maps foreign investor profiles against KSA licensing requirements, drafting optimized submission pathways and post-setup compliance schedules. The backend infrastructure was built on highly secure cloud environments to guarantee strict client data confidentiality, and the final delivery included custom-designed administrative interfaces, comprehensive API integration documentation, and intensive technical training modules for our senior advisory team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The deployment of this intelligent platform has completely redefined our service delivery velocity and operational capacity. By utilizing the document intelligence engine, the time our senior consultants spend manually sorting, cleaning, and validating raw client accounting data for VAT and Zakat filings has dropped drastically. This shift allowed our team to handle an influx of new multinational clients simultaneously without adding internal headcount. In our business setup and licensing division, the automated mapping matrix has accelerated the preparation of investor documentation packages, enabling us to move foreign enterprises through the regulatory pipeline into active corporate structuring far ahead of legacy timelines. Furthermore, the early-warning flags generated by the audit-readiness module have virtually eliminated human oversight errors in cross-referencing shifting local compliance laws, leading to flawless submission rates and reinforcing TAM Consulting’s reputation for absolute precision across the Saudi market.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The execution phase was characterized by a highly professional, transparent, and structured project management framework. Goodface agency synchronized effortlessly with our internal leadership team, establishing a cadence of bi-weekly milestone demonstrations and real-time status updates through unified tracking dashboards. Every single development sprint was delivered precisely on schedule, with key modules like the financial parsing engine arriving early enough for extensive validation against actual historical client ledgers. Their responsiveness to our highly localized operational needs was exceptional. Mid-way through the implementation, a subtle update was announced regarding specific compliance frameworks for foreign entities under the Ministry of Investment guidelines. The team at Goodface agency reacted immediately, pausing the current sprint to absorb the legal updates, re-calibrate the underlying logic models, and deploy the adjusted compliance matrix into the codebase within days, all while keeping the final project deployment date completely intact.

What was your primary form of communication with Goodface agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most distinct and impressive quality of Goodface agency is their profound ability to contextualize advanced AI engineering within a highly niche, localized regulatory landscape. Many elite software developers can build capable language models, but very few possess the technical humility and structural focus required to understand the nuances of Zakat calculations, Saudi corporate structuring, and bilingual legal processing. They did not try to force a generic, pre-packaged software solution onto our firm. Instead, they acted as true architectural partners, treating our deep-rooted market knowledge with immense respect and building the technology around our established human expertise. Their engineering vocabulary was remarkably clear, and their transparency regarding data modeling, security guardrails, and system transparency gave our executive board complete confidence throughout the entire digital transformation journey.

Are there any areas for improvement or something Goodface agency could have done differently?

The overall collaboration was an overwhelming success, though we could have streamlined the initial data ingestion engineering phase. During the first few weeks of testing the document intelligence engine, there was a minor bottleneck when processing highly customized, non-standard financial formatting styles used by some of our older, traditional corporate clients. This required our senior accountants to sit down for a few unscheduled alignment sessions with Goodface agency’s data scientists to manually map out these unusual accounting layouts. Had we collectively anticipated this variation and provided a wider, more diverse array of anonymized, non-standard legacy document samples right at the initial project kickoff, the AI training phase would have adapted to those stylistic anomalies much sooner, making the early testing iterations even smoother.

BACKGROUND

Please describe your company and position.

I am the Executive of TEDWAG PARTNERS

Describe what your company does in a single sentence.

We support CIOs (Chief Information Officers) of CAC 40 companies and other major corporate groups in their digital transformation projects. Our strengths are focused on Project Management and Agile methodologies, with specialized expertise in Cloud Computing, enabling us to deliver real added value in application development, deployment, and quality assurance processes. Our goal is to empower our employees so that they become leaders both in their professional and personal lives. We foster a leadership mindset within the consulting and digital services industry through the strength of networking and partnerships, promoting responsible and impactful engagements. Teddy Wagnac, Founder & Chief Executive Officer (CEO)

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Goodface agency to accomplish?

• Our internal goal was twofold. First, we aimed to build a proprietary AI-driven orchestrator that could predictive-model project risks, analyze developer velocity across distributed Agile squads, and automatically surface bottlenecks before they impacted our clients' deployment schedules.
• Second, we wanted this system to serve as a practical training ground for our own consultants, reinforcing our corporate mission of building leadership through cutting-edge technical mastery.

SOLUTION

How did you find Goodface agency?

• Online Search
• Clutch Site

Why did you select Goodface agency over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Goodface agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The collaboration began with an intensive, deep-dive architectural mapping phase where the engineers from Goodface agency embedded themselves within our core delivery teams to understand our specific Agile frameworks and infrastructure management workflows. From there, they took complete ownership of designing, building, and deploying a bespoke, secure AI development lifecycle tailored to our cloud consulting ecosystem. The scope of work was vast and highly technical, spanning several critical phases. The primary deliverable was a centralized AI Command Dashboard integrated directly into our existing project management tools and secure cloud repositories. Goodface agency designed custom Machine Learning models trained on historical project logs, code commit frequencies, and deployment success rates to provide real-time predictive analytics. They built automated natural language processing pipelines capable of scanning extensive documentation, generating intelligent summaries for our DevOps engineers, and automatically creating optimized agile user stories based on high-level client briefs. On the backend, they engineered a robust, low-latency API architecture that seamlessly connected our cloud computing environments with their advanced AI models, ensuring strict data privacy and compliance protocols required by our major banking and corporate clients. Furthermore, they delivered comprehensive documentation, automated testing scripts for the model's performance, and conducted hands-on, interactive technical workshops for our senior architects to ensure smooth internal handover and autonomous system management.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The business outcomes realized from this collaboration have completely reshaped our operational capabilities. By embedding Goodface agency's predictive AI models into our Agile workflows, we witnessed a substantial drop in code deployment errors during final QA phases, as the system consistently flagged architectural anomalies and integration risks early in the development cycle. Our sprint planning sessions became significantly faster and more accurate, with the automated user-story generation pipeline freeing up dozens of hours for our project managers each month, allowing them to shift their focus toward strategic client advisory. We also experienced a drastic reduction in the time it takes to onboard new consultants onto complex CAC40 digital transformation accounts, because the AI-driven documentation search engine allowed our team members to instantly extract context, deployment protocols, and historical project insights without needing constant senior oversight. This has directly translated into faster project delivery timelines and a massive boost in stakeholder satisfaction across our entire client portfolio.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The professional synergy between our teams was exceptional from day one. Goodface agency operates with an advanced level of agile maturity that mirrored our own high standards. They established a highly transparent communication cadence, utilizing shared digital workspaces where we could track raw code commits, model training iterations, and feature backlogs in real time. Milestones were met with absolute punctuality, and in several instances, early alpha builds of the predictive analytics engine were delivered ahead of schedule, giving our teams extra time for internal testing. What stood out most was their extreme responsiveness to our evolving requirements. When our infrastructure team realized midway through development that we needed to alter our cloud security protocols to accommodate a new data governance policy from one of our major enterprise clients, Goodface agency pivoted without friction. They immediately re-allocated engineering resources, adjusted the model’s data-ingestion pipeline, and absorbed the changes into the current sprint without delaying the final launch date.

What was your primary form of communication with Goodface agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most distinct and impressive attribute of Goodface agency is their rare combination of elite data science capabilities and a profound understanding of enterprise business mechanics. Many AI vendors can write impressive algorithms, but very few understand the operational realities of an IT consulting firm managing high-stakes digital transformations for major corporations. They did not just act as an outsourced development shop; they operated as a true peer and strategic partner. They took the time to genuinely absorb our company philosophy regarding leadership and collaborative growth, ensuring that the final AI platform wasn't a rigid, alienating tool, but an intuitive assistant that empowered our consultants to make better decisions. The humanity, technical transparency, and absence of confusing buzzwords during our technical reviews made the entire engineering journey feel collaborative, grounded, and deeply professional.

Are there any areas for improvement or something Goodface agency could have done differently?

The engagement was highly successful, though looking back, we could have optimized the initial onboarding phase. During the first two weeks, there was a minor bottleneck as Goodface agency's engineering team worked to align their development environments with the highly restrictive, multi-layered security firewalls required by our enterprise cloud network. This required a few unscheduled alignment meetings to sort out data access permissions. Had we initiated a joint security and compliance pre-screening workshop a week prior to the official project kickoff, we could have bypassed this initial friction entirely and hit the ground running even faster. However, this was a minor logistical hurdle that their team handled with great patience and professionalism.

BACKGROUND

Introduce your business and what you do there.:
High power laser optics

OPPORTUNITY / CHALLENGE

What challenge were you trying to address?
Improving user experience on the website, launching dedicated landing pages, integrations with 3d party platforms

SOLUTION

What was the scope of their involvement and team dynamic?
 executed UI and UX design, implemented integrations and enhanced analytics, website maintenance, and troubleshooting

What's the status of this engagement?

on going

RESULTS & FEEDBACK

 How did your relationship with your partner evolve?
The team's time management improved.

 In what ways can they improve?

 Faster lead times

What advice do you have for clients with similar needs to yours?

 We consider Goodface as our strategic partner

UPDATED REVIEW

This review was published on May 28th, 2025

Mariia Borovska
Creative Strategist, OPTOMANManufacturing

Vilnius, Lithuania

11-50

Aug 2024 - Ongoing

Project summary
Goodface Agency has rebranded and launched a website for an optics manufacturing company. The team has developed a WordPress site with 3D scroll-based animations, an event calendar, and a custom RFQ form.

Feedback summary
Goodface Agency has launched the website, which has improved UX and increased the client's inbound leads and conversions by 30%. The team communicates professionally and delivers high-quality results. However, they could improve their adherence to timelines.

Quote
"Goodface Agency delivered results at a very high and professional level."

BACKGROUND

Introduce your business and what you do there.

OPTOMAN designs, develops, and manufactures high-power ultrafast laser optics with ion beam sputtering coatings.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Goodface agency?

We hired Goodface Agency for website rebranding and launch.

SOLUTION

What was the scope of their involvement?

Goodface Agency designed and developed our WordPress-based website. The team integrated 3D scroll-based animation, an event calendar, and a custom RFQ form.

What is the team composition?

We worked with three teammates from Goodface Agency.

How did you come to work with Goodface agency?

We found Goodface Agency through a referral. We chose them over other options because of their portfolio and communication.

What is the status of this engagement?

We started working together in August 2024, and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Goodface Agency launched our website, which improved our UX and increased our inbound leads and conversions by 30%.

How did Goodface agency perform from a project management standpoint?

We primarily communicated through Telegram. Goodface Agency's communication was professional and on point. However, in terms of timelines, there was room for improvement.

What did you find most impressive about them?

Goodface Agency delivered results at a very high and professional level.

Are there any areas they could improve?

There was room for improvement in terms of timelines.

STAR RATINGS:
Overall rating:    4.5

Quality:    5.0

Cost:    4.5

Schedule:    3.0

Willing to refer:    4.5

BACKGROUND

Please describe your company and position.

I am the director of a business information publishing company.

Describe what your company does in a single sentence.

Business information publishing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Goodface agency to accomplish?

• Refresh public website
• improve seo
• improve brand image

SOLUTION

How did you find Goodface agency?

Referral

Why did you select Goodface agency over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Goodface agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Approved website design

Describe their project management. Did they deliver items on time? How did they respond to your needs?

on-time and on-budget

What was your primary form of communication with Goodface agency?

Virtual Meeting

What did you find most impressive or unique about this company?

Goodface agency was fast, agile, creative, and up-to-date.

Are there any areas for improvement or something Goodface agency could have done differently?

no