INOXOFT

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a Norway-based company that develops tools for endangered language education.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with INOXOFT?

When I initially launched my company, I created a board game to teach players about endangered languages. Now, I want to build a digital version. To do so, we needed technical experts to guide us and provide the best technology available. I hired INOXOFT to develop the platform. They suggested that we created a web app rather than a native app.

SOLUTION

What was the scope of their involvement?

At the beginning of the project, we had PowerPoint presentation to go over what we wanted the platform to look like. The design is based on the board game we created, but INOXOFT provided some input.

Then we handed over what we had so far — we had another developer working on the project before this, so we had a few functions already built. For example, they built a feature that allows for video communication between users.

The first thing we discussed was what technology we should use to achieve our vision. We wanted to build an MVP that would be valuable to our end users, and they recommended that we build a web app.

What is the team composition?

I worked with one person directly, and there were 3–5 developers working on the project.

How did you come to work with INOXOFT?

I found them on Clutch. I met with several companies from Ukraine and shortlisted three potential partners. I chose to work INOXOFT seemed knowledgeable and they understood my idea.

What is the status of this engagement?

We started working together in May 2018 and wrapped up in December that year.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The MVP that INOXOFT built increased interest in our product, and we got some customers, but it wasn’t good enough to use yet. We were still able to use the platform to present our business idea to various endangered languages groups. Based on that, we earned new deals.

However, after about eight months, I decided to find another partner who could build a native mobile app instead.  INOXOFT recommended a web app, but a mobile platform would perform better in the market.

Overall, they were knowledgeable partner, but they worked too quickly. They should take the time to dive into the project a little more.

How did INOXOFT perform from a project management standpoint?

Sometimes they were unprepared and they often had to chase down people on the team. I was never sure who was working on the project or what their roles were, so there was definitely room for improvement. We typically used Slack to communicate, but I visited their offices every month as well.

What did you find most impressive about them?

They’re a small to medium-sized enterprise (SME) with a young team, so they’re forward-thinking.

Are there any areas they could improve?

They could be more prepared for meetings. They should also thoroughly explore the scope they’re accepting before providing a quote. That will help them provide a more accurate estimate and prevent unexpected costs.  

Do you have any advice for potential customers?

Make sure the scope of your project is clear, so INOXOFT can provide an accurate estimate. The better they understand the project, the better the outcome will be.

BACKGROUND

Introduce your business and what you do there.

Our organization is a software development house. We have a number of different software products we’ve developed. The one in question is a quoting platform that allows sales reps to quote quickly and efficiently.

I’m the lead software developer, particularly on this particular product.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with INOXOFT?

Our quoting platform was specifically Windows-based and was written over the course of many years. We were looking to get someone with mobile app experience to write a mobile app version of the platform.

SOLUTION

What was the scope of their involvement?

They wrote an integration through our APIs to create a mobile version of our existing desktop quoting platform. The initial phase of the project was discovery, which took a few weeks. INOXOFT gathered as much information as they could about our API and the app’s requirements.

They proceeded to a UI design process that took three weeks. When that was completed, they spent two months developing that actual application.

What is the team composition?

To my knowledge, INOXOFT assigned at least four people to our team. There may have been other internal people as well, but we didn’t interact with them.

How did you come to work with INOXOFT?

The case studies listed in their portfolio on their website made it seem like they had the requisite skills, and they did.

How much have you invested with them?

We’ve spent around $55,000 USD.

What is the status of this engagement?

We worked together from September 2020–January 2021. We’ll be releasing the application to some of our clients, and based on their feedback we’ll continue with further phases of development with INOXOFT.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The feedback from our clients has been great. People have been excited about the application. The UI INOXOFT is particularly well-liked.

How did INOXOFT perform from a project management standpoint?

They were very strong in this aspect. They were on top of the requirements, and their communication was excellent. I can’t fault them in any way.

We did most of our communication over Slack.

What did you find most impressive about them?

There was a small amount of scope creep from our side, which is usual for a software development project. They were able to handle everything we threw at them fairly easily.

The level of detail they went into in the discovery phase meant that the inevitable scope creep was pretty minimal. Their attention to detail and thorough planning process at the outset stood out.

Are there any areas they could improve?

I can’t give you a way that they could have improved.

Do you have any advice for potential customers?

Just work with them. Our experience was great, and I imagine that anyone else who works with them will receive the same professionalism and attention to detail that we received.

BACKGROUND

Please describe your company and your position there.

I am the founder och owner of a financial website that was built and designed together with Inoxoft.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire INOXOFT, and what were your goals?

We hired Inoxoft to design and develop the whole website from scratch. Out goals were to build a website with a very compelling design and an advanced financial service that could provide the visitors with different kind of financial graphs, diagrams and articles with several different types of animations to make it the UI as compelling as possible.

SOLUTION

How did you select INOXOFT and what were the deciding factors?

I selected Inoxoft based on a very positive recommendation from my close friend who built a clothing website together with them and was very satisfied with their ways of working and the end-result.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We started with designing the project. By this time we had weekly follow-ups and I got to give my input to the designers and they responded with their thoughts. We had a very good team work where we repeated each others options and proceeded in the most efficient manner as possible.

Afterwards we continued with the development part of the project. Working in accordance with the same structure as when designing the website with the designers. The developers were highly skilled and extremely committed to provide a satisfactory result for the customer.

I have never experienced developers showing this commitment before. I am also very saticefied with the project manager. She have been outstanding in her way of communicating and providing solutions to problems that initially might seems very difficult.

How many people from the vendor's team worked with you, and what were their positions?

5 people worked with me in total. PM, 1 backend dev, 1 frontend dev and 2 designers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website has been up and running for 2 months and already have about 100-200 viewers per day. It is very appreciated and it working as smooth as it possible can. No bugs or other issues have appeared so far. I am especially saticefied with the development for affiliate banners and the graphs and diagrams on the website.

Describe their project management style, including communication tools and timelines.

We had weekly updates where the project manager followed-up and informed me about the development of the project: if we are keeping the deadlines (which they did every time), if any issues had occured etc. In most of the meetings the developers and the designers also took part and gave their input.

What did you find most impressive or unique about this company?

I believe the most impressive thing with Inoxoft was that: they had great structure when working, good communication skills and management, an extremely dedicated and motivated team and finally they kept all of their deadlines which is very rare with this big of a project.

Are there any areas for improvement or something they could have done differently?

No, I can not come to think of any improvements at this moment.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of a consultancy that supports companies around the world. There are two branches to our business: the first involves creating business architecture for our clients, and the second is about incubating early-stage ideas to bring to market. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with INOXOFT?

I’ve worked with INOXOFT on several projects, creating software frameworks and providing full stack development. They often act as software consultants for my deals with my clients, using React-based tech stacks.

SOLUTION

What was the scope of their involvement? 

INOXOFT provides development services for my company as well as the multiple third-party clients that I consult for.

For one of my clients, INOXOFT built an elaborate registration system for horses. This included data on the horses, horse owners, and the whole ecosystem around them. On the frontend, they built interfaces for both mobile and desktop using React, and they created the database structure, too. 

You can think of the solution as an agnostic platform. Not only can you shift easily between the mobile and desktop versions, but it was also available outside of The App Store and Google Play. 

What is the team composition? 

I’ve worked with about 20–25 different people depending on the project. Of course, there are UI/UX designers and program managers, but different projects require different expertise. 

For example, in another instance, I had a medical client who needed a system that could analyze blood smear images. It was a fairly technical project that required AI and machine learning components, so INOXOFT brought in AI resources as well as applied mathematicians.

How did you come to work with INOXOFT?

INOXOFT was a referral from a colleague of mine who worked at a hardware company based in Romania. Their name came up when I mentioned that I was looking for an outside developer. After some interviews, I decided to work with them.

How much have you invested with them?

Between the money that my company spends with them directly and the companies that I consult for, they’ve earned $1.2 million–$ 1.25 million.

What is the status of this engagement?

They formally started working with me around November 2018, and the relationship is ongoing. We continuously start new projects as previous ones wrap up.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Despite the scope creep from my side, I ended up with a product that I was pretty pleased with. The solution earned reasonable reviews from our customer base, so I could see the success around it. 

How did INOXOFT perform from a project management standpoint?

I’m quite happy with the services and work that they provide. One thing that I really like is that they follow standard software development protocols, just like most major companies. As a result, I’m familiar with the tools that they use like Figma, GitHub, and so forth.

It’s all very understandable and logical program management. They make sure that they’re aligned on specifications, and I have full access to their tools. Not to mention, their English level is strong, too. We don’t have any communication breakdown due to language barriers.

Because I have a technical background, I try my best to specify what I’m looking for during our conversations. They then provide program management (e.g., staying on budget and schedule) to make sure that we get things done within our time frames. If the team has to pull all-nighters to get things done, they will. 

However, they do try to work with me to arrive at a realistic budget and schedule. They let me know when I’m asking too much of them.

What did you find most impressive about them?

The projects that I typically work with can get very complicated in terms of the logic and the structure, and there are often multiple databases to deal with. That’s why I appreciate that their senior full stack developers really take the time to nail down the architecture before moving forward.

INOXOFT’s team understands how to create modular code that’s independent of each other. That gives me a lot of flexibility because I can move the modules around as the development progresses. And, as much as I think I can create the specs for a project, things change as we go. Having a flexible code was a tremendous help.

Are there any areas they could improve?

It might be beneficial if they had a stronger presence in North America that could help them program manage the larger team in Eastern Europe. I live in Vancouver, Canada, so my 7 a.m. is their 5 p.m. Having someone who could manage the project in New York might help make sense of the time difference.

Do you have any advice for potential customers?

Be clear about what you’re looking for—think twice and give specifications once. Once they know exactly what you’re thinking about, they’ll develop that for you. Secondly, you should treat them as a partner rather than a service provider. 

BACKGROUND

Introduce your business and what you do there.

I’m the CEO & President of Hamilton Logistics. We are a legal aid firm that works with a lot of trucking companies and CDL drivers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with INOXOFT?

We needed to improve communication with our clients and were looking for someone to build a web platform and mobile app.

SOLUTION

What was the scope of their involvement?

INOXOFT created a web platform and a mobile app for iOS and Android. They added functionality that enables information to be gathered from drivers, including tickets and any violations they acquire. 

The drivers get updates about court dates, fines, and more. The goal is to help drivers keep their record clean, minimize insurance costs, keep their CDL, and to have all the needed documentation if they have to go to court. 

What is the team composition?

I mainly interacted with the project manager, and there were five developers working on the project.

How did you come to work with INOXOFT?

They were referred to me by another company that worked with them and were very satisfied.

How much have you invested with them?

We’ve spent $300,000–$350,000.

What is the status of this engagement?

We worked together from January–August 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

INOXOFT does high-quality work. Communication between us and our clients has improved and is easier with everything done online now.

Our clients are very happy with the app and have provided positive feedback. The platform is improving step by step; it’s simple for users, even if English isn’t their first language.

How did INOXOFT perform from a project management standpoint?

They did a good job. The project manager was flexible and met all our requests, and the team finished ahead of the deadline.

What did you find most impressive about them?

They took the time to really understand what I wanted to achieve. They made a great product. I appreciated all the recommendations the project manager made to improve the app and client satisfaction.

Are there any areas they could improve?

I would’ve liked the project to be more affordable.

Do you have any advice for potential customers?

They are a good partner for software development, especially regarding improved communication with your clients.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Maxfin Partners Limited based in London.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with INOXOFT?

We spent a number of years developing algorithms in standard database formats such as Excel. We wanted a partner to turn our Excel sheets, plans, and designs into a more robust and speedier package that included correct risk controls and disaster recovery. We needed a more robust programming product for production.

SOLUTION

What was the scope of their involvement?

INOXOFT built a data solution that sticks the heavy computational tasks into databases on the cloud. It’s incorporated on a need by need basis. Their team took the heavy workload off of our frontend. It was a complete package.

Our services are calculation heavy. At the end of each hour, we take in data about the previous hour’s trading and price activities from third-party providers. Then, we run through a series of calculations. Based on the last hour, there may be thousands and thousands of calculations to perform quickly. These calculations asses how we proceed in the next hour such as adjusting our levels or extracting ourselves from any particular position.

Their team used cloud-based and web-based technologies. They created functions to alert us if a process hasn’t run correctly. They put in catch-all alerts around our space such as if data wasn’t collected or a fixed connection failed, or an API connection went down. Alerts are sent via e-mail, text, and phone calls.

They also incorporated many elements from third-party service providers as well as bespoke elements. Their team also created a usable frontend, which is web-based but private. We can log in to our web portal to can see an overview of the activity.

The product went live and INOXOFT’s developing it. Their team’s following up with enhancements and deviations from the initial platform.

What is the team composition?

We generally work with a team of four, which includes three developers and one QA. We also work with a project manager who has worked on this project since day one. As well, we work with a more senior project manager who is an access point for us in terms of dialogue and discussion.

How did you come to work with INOXOFT?

We found INOXOFT through a mutual connection that recommended INOXOFT. We spent time speaking with them. Then, we met with them at their Ukraine office. We spent a week mapping out the project and getting to know them, which was important to us. We needed to know we could get along with them. We came back from Ukraine and decided to work with them.

There were a number of different factors in our decision including price. It wasn’t a natural fit but once we met them and saw their portfolio, I quickly realized they had a good hold of their work.

They were also located in Lviv, Ukraine. The city includes four IT-focused universities. If they wanted to expand or needed new skill sets, they could cherry-pick the best people from the four universities. They were also personable and understood their products.

How much have you invested in them?

We've spent approximately $620,000 USD on their services so far.

What is the status of this engagement?

We started working together around April 2018, and our partnership’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our entire business is built around the software INOXOFT produced. Without the software, our business wouldn’t be able to operate. We wouldn’t be able to onboard new clients.

We’re a revenue generated business. It would be impossible for us to generate revenue without the software and package that INOXOFT put together. Our business wouldn’t exist or survive without the technology.

INOXOFT is there for us 24/7 to protect our program and clients. They’re always there if we need them.

On top of that, we had two close associates with development and technology requirements. We pushed them towards INOXOFT because they’re very good. We will be working with them for the considerable future, at least the next couple of years.

How did INOXOFT perform from a project management standpoint?

During the day, we communicate with them via Skype chat. We can pick up the phone or send messages back and forth. If they have any queries, they post them on Skype chat. We also use Google Docs to share documentation. It works well and is perfectly secure.

INOXOFT’s cautious and careful. The project manager’s absolutely outstanding. He understands our product and assigns the right people to the project. They take criticism well, so it’s become a proper working relationship rather than just a client relationship. It works well for us.

Their team was keen to break into the financial services industry, so there was initial pressure on them. With their previous work, there weren’t the same pressures on time and accuracy. They steered even more towards accuracy, which is especially important in financial services.

Their team adjusted their mentality quickly. They had to become more inquisitive in terms of what we wanted as a client. They wanted to talk about the project face to face to understand what we wanted to achieve. They’ve worked with us every step of the way.

What did you find most impressive about them?

Their most impressive quality is the number of hours they put into a project. When we initially went to them, we told them we had a big project that wasn’t really in their wheelhouse at the time. They undertook the challenge in a compressed time period, which was impressive.

Even today, they’re willing to work on weekends if they feel behind. Their work ethic’s their most impressive characteristic. I’ve never seen a company quite like them. 

Are there any areas they could improve?

This isn’t a negative quality, but they’re proud. At times it may be difficult for them to say they don’t understand. There have been moments when if they asked, I could’ve helped them better understand a task.

Do you have any advice for potential customers?

The key to our relationship was the time we spent together in person. It made all the difference to me. I was skeptical about the relationship because of the distance. It wasn’t until I spent time with the INOXOFT team that I understood our project was a priority to them.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a software management company. We have engineering offices in two locations, one of which is offshore.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Inoxoft?

We had different freelancers working for us on different things. We wanted to consolidate by finding one service provider that could do everything and grow with us. From an engineering side, we were unable to keep up with the framework needs. For example, we wanted to switch to React so we needed expert help.

SOLUTION

What was the scope of their involvement?

The first two phases of the project were on the UI side. First, they worked on our marketing site and took ownership of working on that project. Second, in our application, they developed tools and helped our developers understand where and when their code was breaking. They did management applications that had been abandoned, such as admin on settings pages and management based on APIs.

Our core team in our offshore office presented an API that Inoxoft was able to write management applications consolidated into our product.

In the next phase, they helped integrate with the CI of specific vendors for our product. This is a pure Java server development. They gave us full coverage, as well as QA project management. They facilitated the entire operation.

What is the team composition?

We worked with several people, around a dozen, that facilitated the engagement. This included a project manager and an account manager.

How did you come to work with Inoxoft?

My brother, who is also a colleague, referred them. He had worked with them previously.

How much have you invested with them?

We've spent between $250,000–$500,000.

What is the status of this engagement?

We began working together in September 2018, and it is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Internally, we are happy with the results and communication. Integrating with the CI of those vendors, we were able to leverage our power and make our users happy. Once the product is live, we will look for more metrics such as turn and usage. They did QA very well.

How did Inoxoft perform from a project management standpoint?

The communication was very sound despite the time difference of working with an offshore vendor. They’re strict, with a specific roadmap and task breakdown. They worked flawlessly. We had standups, daily reports from engineers, and communicated through Slack.

What did you find most impressive about them?

Unlike previous vendors we worked with, Inoxoft allowed us to individually interview team members to build the team we worked with. I was able to spend a fair amount of time with the team members who worked on Java. They’re very professional. 

Are there any areas they could improve?

I want developers to engage with the product itself. I don’t think they wanted to do that.

BACKGROUND

Introduce your business and what you do there.

I’m the manager of a driver's license training company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with INOXOFT?

We needed help with software development. I don’t have any experience with programming, so we brought in INOXOFT.

SOLUTION

What was the scope of their involvement?

They developed the software that helps me to teach people about the rules of driving. The practice app is supposed to detail to the students how to pass the test. It can be used on a mobile device or on a computer, made for both Android and iOS. They were in charge of the frontend development as well.

What is the team composition?

There were three developers, three testers, and one project manager.

How did you come to work with INOXOFT?

I did research and based on recommendations and decided to use them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Before, I had four teachers who were involved in the process, helping students to prepare for exams. Now, I only have one teacher, but the students are still performing better on the tests. Plus, I'm saving money this way. We like the product and find it to be very helpful.

How did INOXOFT perform from a project management standpoint?

Project management was good. They're very professional, which we appreciated internally. When we ran into problems, they were able to fix them very quickly.

What did you find most impressive about them?

Based on the market, they perform really well. Upon checking their previous reviews, they were really great. They’re a good company, and I’m satisfied with the product.

Are there any areas they could improve?

I have nothing to complain about.

Do you have any advice for potential customers?

You’ll be happy with working with them.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of an image analysis company that performs image analysis work with artificial intelligence.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with INOXOFT?

We hired INOXOFT for their development services.

SOLUTION

What was the scope of their involvement?

This past winter, we worked with them on a small project. After that, their team built our internal web tool from the ground up. The tool, which is based on Python, annotates images.

What is the team composition?

We had one project manager and three developers on the project.

How did you come to work with INOXOFT?

I can’t remember how we found them, but we searched for different companies and received various quotes. Their proposal seemed the most convincing.

How much have you invested with them?

In total, we’ve spent $14,000.

What is the status of this engagement?

Our engagement with INOXOFT started in February 2019. The last project concluded in September 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We judge their code quality, which meets our standards. We’re considering them for a future project.

How did INOXOFT perform from a project management standpoint?

From a project management standpoint, they’re great. Our project manager was dedicated and communicated well. We used Skype. She directly answered any questions we had, organized individual sprints, and planned ahead.

What did you find most impressive about them?

I appreciated their reliability and responsiveness. Their overall communication process was also efficient. We were prepared on our side. We had concrete ideas and topics we wanted to emphasize. Their team implemented what we needed and spoke to us when needed. We didn’t waste a lot of time with unnecessary calls.

Are there any areas they could improve?

No, everything was all good.

Do you have any advice for potential customers?

I would advise others to work with them.

BACKGROUND

Please describe your company and your position there.

We design lovable brands that people love interacting with. I am a co-founder and creative lead. We have a small core team and work with a broad range of third parties who are best in class at what they do.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire INOXOFT?

We developed an employer branding campaign and a job listing website for a major player in the logistics market. INOXOFT was approached to develop the front and back end of the entire application.

What were your goals for this project?

We had a limited budget to work with and high demands in terms of quality for a fully responsive job-listing application with an advanced javascript front end but also great SEO. INOXOFT implemented a Next.js / React stack that does the job perfectly.

SOLUTION

How did you select this vendor?

We were already working with INOXOFT on a long term project together with a third-party investor. INOXOFT seemed a natural go-to vendor to involve in this project.

They were able to come up with a roadmap and budget that fit our expectations. As we already knew they would be able to deliver quality-wise, the decision was easy to make.

Describe the project and the services they provided in detail.

They proposed the full application stack and they identified certain risks within the project, based on our textual documentation and Adobe XD prototype. To combine a modern front end with good crawlability by search engines, Next.js + React were chosen to create the front end.

For the backend, headless CMS Contentful was used. This provided lightning fast deliverability of textual content as wel as media, and great scalability in terms of performance.

Additional services to piece everything together were found in Uploadcare to manage secure uploads, Atlas Mongo for minor data storage, and Heroku for Node.js cloud hosting.

What was the team composition?

The team consisted of a project lead, two QA staff, and two developers. The scope of the team did not change.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our client has invested in a solution that allows them to recruit new talent without the need for third-party recruiters. This is a great cost-efficient solution that yields them more freedom and power in their recruitment efforts. They are now on track of achieving their goal to hire a great number of additional staff within a foreseeable time frame.

How was project management arranged and how effective was it?

We'd have a weekly Hangouts call with the project lead to sync up, and in addition, INOXOFT set up a separate Slack workspace with our team and all of their developers to quickly address questions and issues.

On occasion, e-mails were sent to address more complicated matters. Everyone involved at INOXOFT was proficient in English.

What did you find most impressive about this company?

We appreciated their flexibility and their obvious joy in helping us solve our problems and challenges. Especially this joy is something that other vendors sometimes lack. In the end, everyone wants to have a good time and enjoy their jobs, no matter how serious. A smile every now and then is priceless.

Are there any areas for improvement?

Little room for improvement! If I had to mention anything, a more visual approach to the roadmap would make things even clearer.