The Quantified Web

BACKGROUND

Please describe your company and your position there.

I am the company director for an ecommerce business

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Quantified Web, and what were your goals?

Google shopping and display ads, set up and management Goals: increase traffic and conversions.

SOLUTION

How did you select this vendor and what were the deciding factors?

Convincing expertise, rapport and personal and professional communication. Petra goes above and beyond to ensure we understand what is going on and how to best proceed and achieve our goals.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Petra and her team set up and manage our Google shopping and display ads ensuring optimization.

How many people from the vendor's team worked with you, and what were their positions?

2 Petra/CEO Lorrie/Customer Service Assistance

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

To early to tell

Describe their project management style, including communication tools and timeliness.

Uses Monday project management tool as well as weekly email updates.

What did you find most impressive or unique about this company?

Petra's very personal, professional and systematic approach. She genuinely cares about her clients outcome and isn't afraid to get into the nitty gritty.

Are there any areas for improvement or something they could have done differently?

No

BACKGROUND

Please describe your company and your position there.

I am the owner of a small architecture firm with one staff member.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Quantified Web, and what were your goals?

I hired QW to run a google adwords campaign. The goal was to generate more leads.

SOLUTION

How did you select this vendor and what were the deciding factors?

I was recommended to work with QW by a marketing consultant. I met with Petra and she sounded like she really know the technology, so I went with her.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Scope out the ads and then set up multiple ads and spending limits. Then run the ads and report monthly on the stats.

How many people from the vendor's team worked with you, and what were their positions?

Mainly Petra and sometimes Lorie.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I think QW did a great job of delivering the google adwords campaign. I saw a significant increase in the traffic to my website which also resulted in more leads contacting me.

Describe their project management style, including communication tools and timeliness.

QW were very good at communicating and meeting timelines.

What did you find most impressive or unique about this company?

I was impressed by their level of technical knowledge. I was also impressed by the sophistication of her systems.

Are there any areas for improvement or something they could have done differently?

I would have liked a clearer sense of the success of the campaigns. A clearer ROI goal and assessment against that goal.