Snotor is a custom software development company that provides a full range of web and mobile app development services, with a focus on FinTech, Healthcare, and Education industries. We develop software for brands in B2B and B2C, used by companies from FORTUNE 500. That's why Snotor is in the Top B2B Champion list in 2024 on Clutch!
With 16 years of experience and 450+ projects delivered, we have already helped companies across industries conduct their digital shift.
OUR APPROACH
We’re not just creating code. We help you enhance your business value, reach strategic goals, and win the market. To do that, we combine development with deep business analysis and dive into your project’s specifics. As an outcome - you get a digital solution that fits your business processes perfectly.
Using our lifetime code warranty, you can be sure that this software will work smoothly.
WHAT CAN WE DELIVER FOR YOU?
- Web development - Mobile development - Custom software development - Offshore Development Center - PoC for Start-ups - MVP for Start-ups
- SaaS app development - CRM/ERP development - UI/UX design - Quality assurance - Startup development - Enterprise software development - Business automation software development
Snotor offers competitive pricing and good value for cost, with clients noting that their budgets were well accommodated. Specific project costs were not detailed, but several clients highlighted their responsiveness and timely delivery, contributing to overall satisfaction.
Snotor's technical capabilities are consistently highlighted, with clients impressed by their ability to handle complex projects involving UI/UX design, backend development, and AI integrations.
Room for Improvement in Estimation Processes
While generally praised, Snotor could enhance their estimation processes. Some clients suggest providing more detailed timelines and roadmaps for complex features to better manage expectations.
Strong Project Management and Communication
Snotor is praised for their structured project management and clear communication. They deliver on time, keep clients informed, and are responsive to changes. Most clients find their management style effective, although suggestions for using specific project management tools were noted.
Attention to Detail in Development
Snotor is noted for their meticulous attention to detail in both design and development, ensuring that the final products meet high-quality standards and client specifications.
High Client Satisfaction and Trust
Snotor has built a reputation for delivering quality work that meets client expectations. Their ability to maintain trust and satisfaction is evident in the positive feedback and recommendations from clients.
Cultural and Value Alignment
Clients often choose Snotor for their alignment in company culture and values, which fosters a collaborative and productive working relationship.
"They try to understand your business needs and then evolve solutions around that."
Oct 21, 2020
CEO, CreditExpert Georgia LLC
Anonymous
Financial services
Latvia
11-50 Employees
Online Review
Snotor (formerly MassMedia Group) was hired by a financial company to develop a CRM system for their staff. The web-based system uses PHP and SQL as the main development components.
While it is difficult to provide any measurable outcomes, the stakeholders believe that Snotor (formerly MassMedia Group) was successful in achieving their goals. The team carried themselves like professionals and were highly-responsive and communicative throughout the project.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I'm the owner and managing director of financial company, which provides debt collection services in various markets.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire MassMedia Group, and what were your goals?
We needed to develop internal CRM-like system for our employees (call centre agents and operators) to use to manage accounts. All daily work should be done in that system.
SOLUTION
How did you select MassMedia Group and what were the deciding factors?
We chose the vendor based on their experience, proposed solution, cost and also certain previous experience with them.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We had a number of iterations, as the product is constantly in development and improvement process. Initially we had several kick-offs, and we have provided our scope and technical description of what is needed. First version was developed and launched in production within several months, and since then we have monthly deliveries of new features, improvements and updates, which expand scope. The system is web-based, so PHP and SQL are key technologies there, along with some side-modules that allow integrations with external service providers, such as call centre software, credit bureau, payment systems, etc.
How many people from the vendor's team worked with you, and what were their positions?
We were working with 2-3 different project managers over the course of the project, as well as there were couple of developers behind.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
We were able to manage our workflow in really organized way. It is difficult to provide measurable improvement, as we had no comparable system before, but in general - we have reached our goals
Describe their project management style, including communication tools and timelines.
Typically we used Skype and Jire for communication and planning, as well as monthly reporting on deliveries and well as time/resource spent, together with initial estimates for those tasks. We do not have regular catch-ups, as work process is constantly rolling, and we are communicating with PMs on ad-hoc basis. Communication is very responsive and we enjoy that we don't have too bureaucratic rules for communication.
What did you find most impressive or unique about this company?
Their non-technical approach to projects - They try to understand your business needs and then evolve solutions around that.
Are there any areas for improvement or something they could have done differently?
Sometimes testing and workload estimations could be done better, but that also improves overtime.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Medical Records Software for Hospital Group
Custom Software Development
$10,000 to $49,999
Jan. - June 2019
5.0
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
"The app was developed within the arranged period of time."
Aug 27, 2019
CEO, Hospital Medicine Partners
Andrey Ilyasov
Verified
Other industries
Liberal, Kansas
1-10 Employees
Online Review
Verified
Snotor (formerly MassMedia Group) developed a web application to streamline hospital documentation and medical charting.
Snotor's (formerly MassMedia Group's) efforts facilitated significant process improvement. The app was developed on time and Mass Media Group's team communicated well.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Setup and management of inpatient services in US hospitals
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire MassMedia Group?
Software development for hospital documentation
What were your goals for this project?
Web application for easy, robust, and fast charting of complicated cases
SOLUTION
How did you select this vendor?
LinkedIn
Describe the project and the services they provided in detail.
Web app design and development based on specific requirements modeled from existing excel file.
What was the team composition?
Designer and developer, coordinator
RESULTS & FEEDBACK
Can you share any information that demonstrates the impact that this project has had on your business?
App hopefully will allow to facilitate and extent services provided by my company
How was project management arranged and how effective was it?
Communicated mostly with coordinator who distributed tasks to designer and developer
What did you find most impressive about this company?
The app was developed within the arranged period of time. They had good communication, reasonably proactive
Are there any areas for improvement?
They are good all around.
RATINGS
5.0
"Pleasure to work with"
Quality
5.0
Service & Deliverables
"Promises delivered"
Schedule
5.0
On time / deadlines
"Only accidental hiccups related to time difference"
Cost
4.0
Value / within estimates
"Low to average priced, add-ons priced higher, but this is expected with the most of companies. Thourough initial tasking advised when possible"
Willing to Refer
5.0
NPS
"App works as promised, done within arranged period of time
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