Soto Group

BACKGROUND

Please describe your company and position.

I am an executive of Colleagues Matriuxx

Describe what your company does in a single sentence.

Colleagues Matrixx develop softwares solutions that deliver substantial economic benefits to companies in the resources industry

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Soto Group to accomplish?

• Create and implement a Commercialisation strategy for the launch of a new product

SOLUTION

How did you find Soto Group?

Referral

Why did you select Soto Group over others?

• Great culture fit
• Referred to me
• Company values aligned
• Other

What was the size of Soto Group’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Worked on detailed Commercialisation strategy and on-going marketing and sales.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Website launched with SEO optimised
• Submission of written Commercialisation Strategy document
• Sales and marketing strategy successfully implemented
• Social media and email marketing successfully implemented

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Soto Group provides exceptional project management services. From start to finish, I was thoroughly impressed with their professionalism, expertise, and commitment to client satisfaction. Throughout the entire process, Soto remained engaged and responsive, keeping me informed every step of the way. Their team was always available to answer questions, provide updates, and offer guidance, making the project run smoothly and seamlessly. 

One of the most impressive things about Soto was their ability to consistently deliver on time. They set realistic timelines and worked tirelessly to ensure that every milestone was met without delay. Their attention to detail and efficiency made the entire process stress-free, and I could not be more grateful for their dedication and hard work. 

Overall, I cannot fault the professionalism and ability of The Soto Group. Their project management skills are top-notch, and they are truly committed to delivering exceptional results for their clients.

What was your primary form of communication with Soto Group?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their attention to detail and efficiency made the entire process stress-free, a tribute to their dedication and hard work. Overall, I cannot fault the professionalism and ability of The Soto Group. Their project management skills are top-notch, and they are truly committed to delivering exceptional results for their clients.

Are there any areas for improvement or something Soto Group could have done differently?

None that I can think

BACKGROUND

Introduce your business and what you do there.

We’re a wine company selling our products in Australia and several other countries. My husband and I are the owners of the business. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Soto Group?

We work with Soto Group for their web design, social media marketing, and style guidelines services. The wine industry is a competitive market, so we want to ensure we stand out and have the right look and feel as a company.

SOLUTION

What was the scope of their involvement?

Initially, we had some issues with integrating our online sales platform into our website. Soto Group helped us fix these issues. They took over the website integration and developed a style guide for us over the next six months. 

From there, they’ve been helping us with our marketing plan. They’ve taken over our social media presence and offer maintenance services. For context, we sell our wines on our website, where people can place orders. Beyond that, we go out on events where people can order through an interface where our products are listed. 

In terms of branding services, Soto Group has helped us better understand who or what we are. We’ve since developed a second product line after that. Their members ensure that our look and feel aren’t diluted across social media platforms. Specifically, we sell our products via Instagram and Facebook. 

What is the team composition?

We work directly with the two principals of Soto Group. 

How did you come to work with Soto Group?

We’ve known Soto Group’s principals for several years, and they had quite a strong recommendation in the web development space. Our team watched what they were doing and knew they could give us the support we needed for our business. 

How much have you invested with them?

We’ve spent about $50,000 AUD (approximately $35,000 USD). 

What is the status of this engagement?

We started the partnership in November 2020, and it’s ongoing. We plan to end it in August 2022. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Within two years, we’ve gained a quarter-of-a-million-dollar business. Our website, direct-to-consumer sales, and social media engagement have been critical to reaching this point. 

How did Soto Group perform from a project management standpoint?

Soto Group has performed well. If we put a deadline in front of them, they meet it 100% of the time. We communicate through emails and phone calls. They use Asana and Google Spreadsheets to manage the project. 

What did you find most impressive about them?

They’re dynamic and solutions-focused. Their members take time to work with us while understanding our business and drivers. On top of that, they’re highly responsive. 

Are there any areas they could improve?

No, there aren’t any. 

Do you have any advice for potential customers?

Be clear in what you want, and ensure you get the best value for your money. Put your parameters in place, and be willing to listen and learn along with Soto Group. 

BACKGROUND

Please describe your company and your position there.

I am a Director of CHURCH+OSBORNE. We supply and install signage throughout Australia.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Soto Group?

Our website required a overhaul, it was outdated and didn't suit our business. We hired Soto Consulting to update and make the site more manageable, the update would also showcase the work we undertake and the client base we have.

SOLUTION

How did you select this vendor and what were the deciding factors?

We looked for web designers in the area, and put a shout out to people who had a website makeover. Soto Consulting came with excellent reviews and industry experience. Upon contacting Soto Consulting we were impressed with the professional and personable team. Matt, explained everything and broke it all down so it was easy to understand.

Describe the project in detail and walk through the stages of the project.

After meeting with Soto Consulting we received feedback on the website we currently had, and what issues it faced. We then collaborated on choosing a theme that would run through all pages accessed. Matt, made suggestions that would make the site more appealing and less clunky. Matt gave us designs for all pages including an updated contact-us page. We could have access to all pages prior to go live so that we could get Soto Consulting to make any changes we required.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with 3 people from the Soto Consulting a project manager, designer and administration.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The end document Soto Consulting provided was very thorough and easy to understand. They updated the website so it now looks professional, is easy to navigate and easy for us to update photos with current work. Our clients have provided excellent feedback to the new site.

How effective was the workflow between your team and theirs?

Matt from Soto Consulting explained everything prior to changing the site. He provided updates and kept us informed at all stages of the project. Soto Consulting were efficient and cost effective and great to deal with. Communication was excellent.

What did you find most impressive or unique about this company?

Soto Consulting took all our problems away and sorted everything out so we didn't need to worry anymore about the website. They were patient with the questions we asked and always explained everything thoroughly. We were quite nervous about updating the website and Soto Consulting made everything easy, understandable, and professional.

Are there any areas for improvement or something they could have done differently?

No areas of improvement - they produced our new website on time and within budget.

BACKGROUND

Please describe your company and position.

I am the Business Owner of The Holistic Health Hive

Describe what your company does in a single sentence.

Web-based platform that connects people to wellness services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Soto Group to accomplish?

• Create a dynamic website directory

SOLUTION

How did you find Soto Group?

Online Search

Why did you select Soto Group over others?

Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

A website directory that connects people to wellness services. Users will be able to search the directory for services to meet their needs and wellness providers can subscribe to list their business details.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I recently worked with Matt and the team at Soto Group. I was absolutely ecstatic with the website they produced for my new business! I decided to use Soto’s services over other developers I had engaged with because of the excellent communication I had with Matt. From the beginning Matt clearly articulated the services Soto would provide and how they could meet the website objectives I had in mind. 

It has been an amazingly smooth journey and I have enjoyed watching my vision for the website come to life. The website Soto has produced is modern, visually appealing and integrates a number of different features to make it extremely functional. I am grateful for the commitment to my project and will continue to work with Soto to maintain the website. I highly recommend Soto Group to anyone looking to bring their website vision to life!

What was your primary form of communication with Soto Group?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their expertise, attention to detail and ability to articulate anything I didn’t understand.

Are there any areas for improvement or something Soto Group could have done differently?

Not that I can think of or that stand out.

BACKGROUND

Please describe your company and position.

I am the General Manager of Lithgow Information and Neighborhood Centre

Describe what your company does in a single sentence.

We are a non for profit Information and Neighbourhood Centre, supporting our community with a wide range of services and programs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Soto Group to accomplish?

• create a new website that easy to navigate and eye catching
• Develop new corperate branding
• stand out

SOLUTION

How did you find Soto Group?

Online Search

Why did you select Soto Group over others?

• Pricing fits our budget
• Great culture fit
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

Incorperate all services and make the brand colourful and represent the services and community

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Soto made the website and the branding inclusive for all service to be involved. Good communication Website is easy to navigate and accessible for people

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Soto Group were very responsive and their project management has to commended. The documents for information gathering and editing requirements were easy to use and updated were made in a timely manner. Their expert advise on the product showed their experience and great design ideas.

What was your primary form of communication with Soto Group?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were flexible and easy to work with.

Are there any areas for improvement or something Soto Group could have done differently?

No