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Small businesses

Updated November 6, 2024

Max Gachevsk

by Max Gachevsk


Small businesses have come a long way with AI in the last year. Using 2023 to dip their toes into the budding technology, they found ways to boost operational efficiency and productivity. Now, companies are preparing to dive headfirst into all AI has to offer.

Small businesses have come a long way with AI in the last year. Using 2023 to dip their toes into the budding technology, they found ways to boost operational efficiency and productivity. Now, companies are preparing to dive headfirst into all AI has to offer.

In 2024, companies aren’t just implementing AI solutions; they're rolling up their sleeves to build AI tools of their own. It’s a bold move, but these new solutions will have the power to deliver unprecedented value for customers.

Creating an AI-powered tool was the most popular planned digital transformation project for 2024.

The top two digital transformation initiatives are creating AI-powered tools and improving cybersecurity threat detection.

Unfortunately, massive AI success isn’t all that simple. Amid the exciting whirlwind of AI innovation, there's also a reality check. Cyber threats have become a serious concern because as AI solutions grow in prominence, so do AI-powered threats.

Threat detection is the second-most prioritized digital initiative for small businesses. Companies understand the delicate balance between innovation and safeguarding digital assets, intending to pair AI growth with professional-level cyber fortification.

Clutch surveyed 500 small business leaders with plans to invest in emerging technologies in 2024 to learn how small businesses are responding to the AI transformation era. We uncovered small businesses' strategies, challenges, and aspirations as they gear up for a pivotal year.

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Small businesses have come a long way with AI in the last year. Using 2023 to dip their toes into the budding technology, they found ways to boost operational efficiency and productivity. Now, companies are preparing to dive headfirst into all AI has to offer.

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Max Gachevsk
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