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Home User Experience London

Top UX Designers in London

London’s vibrant tech scene—stretching from Shoreditch’s Silicon Roundabout to Canary Wharf’s fintech corridor—makes the city a world-class hub for user experience (UX) talent. Whether you’re a global enterprise or a fast-growing startup, a London UX agency can translate complex ideas into intuitive digital journeys.

Every provider listed on Clutch undergoes a rigorous vetting process that includes in-depth client interviews, project audits, and verified ratings, so you can shortlist with confidence. Use the filters on this page to sort firms by budget, industry expertise, or team size and find the perfect match for your project.

Recommended directories for further research:

• Top UX Designers

• Manchester UX Designers

• Birmingham UX Designers

• London Fintech UX Agencies

Ratings Updated: September 20, 2026
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15 Leaders 15 Contenders

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1,433 Companies

Country: England
City: London

List of the Top London User Experience (UX) Agencies

  • Featured

    What are Featured Providers?

    Browser London Logotype

    Browser London

    4.8 34 reviews
    Premier Verified
    $10,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Services provided

    70% UX/UI Design
    10% Product Design
    10% Web Design +2 services
    5% Digital Strategy
    5% Market Research

    Browser London is a UX/UI design agency specializing in user-centered digital interface design, offering services like user experience design, user interface design, market research, and front-end development. Reviews highlight their collaborative approach and ability to seamlessly integrate with client teams, with 100% of reviews praising their flexibility, clear communication, and innovative solutions. Clients appreciate their ability to deliver on time and within budget, with no significant areas for improvement mentioned.

    See all 34 projects

    Reviews mention Flexible

    Clients consistently highlight Browser London's flexibility as a key strength. For instance, one client emphasized their 'extremely flexible' approach to changing project scopes and timelines, noting their commitment to meeting deadlines. Another client praised their adaptability in managing a fast-paced environment, stating that Browser effectively balances creativity with client expectations. Overall, the sentiment surrounding flexibility is overwhelmingly positive, indicating that Browser London is responsive and accommodating to client needs.
    • UX Design for Copper Mining Company
      4.0 Sep 16, 2022

      In the beginning, we were clear with the brief, budget, timescales, and our way of working. We change our path when things don’t work effectively, but their flexibility is one of the reasons we work with them — they’re very responsive to feedback. Overall, we have high standards, so they’ve raised the bar to ensure that what they deliver fits the quality we expect.

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    • UX Prototype Dev for BI & Analytics Solution Provider
      5.0 Aug 8, 2021

      They understood our requirements and the flexibility needed at this early stage of a client engagement. They made it easy for us to work with them and deliver the result we needed.

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    • Dashboard Dev & Design for Decarbonization Standard Company
      5.0 Apr 1, 2026

      Browser have been very clear in communications and EXTREMELY flexible with our changing project scope and timelines. They meet every deadline we have set. Browser are flexible and adaptable across all fronts and have been very responsive in all communication.

      Read Full Review
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    Average Project Cost Breakdown

    $50,000 to $199,999 (12) $10,000 to $49,000 (5) Less than $10,000 (4) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently commend Browser London for their competitive pricing and high value for money. Feedback highlights their ability to align project costs with client budgets, as noted by a Research Lead who stated, "Pricing fit our budget" and emphasized the "good value for cost." Additionally, a director from a motorsports venue remarked on their "good value for cost" and seamless project execution. Overall, the sentiment is positive, with many clients expressing satisfaction with the quality of work relative to the investment made.
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    More responsive than most other service providers

    Browser London is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

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    England (23) Australia (1) Bahrain (1) Belgium (1) Bermuda (1) Falkland Islands (Malvinas) (1) Spain (1) United States (1)
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    Lumi Design Logotype

    Lumi Design

    4.9 19 reviews
    Premier Verified
    $5,000+
    $50 - $99 / hr
    10 - 49
    Serves London, England

    Services provided

    25% UX/UI Design
    20% Mobile App Development
    15% Custom Software Development +4 services
    10% IT Strategy Consulting
    10% Low/No Code Development
    10% Web Design
    10% Web Development

    Lumi Design is a User Experience and User Interface Design company specializing in creating intuitive and engaging digital platforms. With a focus on User-Centered and Experience Design, they have consistently delivered exceptional results, evidenced by 100% positive feedback across all reviews. Clients praise Lumi Design's strategic thinking, professional project management, and ability to translate complex visions into seamless and impactful digital experiences.

    See all 19 projects

    Reviews mention Great team

    Clients consistently express a positive sentiment regarding Lumi Design's team, highlighting their impressive subject matter expertise and effective delivery. One client noted their alignment in values and commended the team for their passion for sustainability, stating, 'they are a fantastic team.' Overall, feedback indicates strong satisfaction with the team's performance and capabilities, reinforcing the sentiment of a great partnership.
    • Branding, Website Design & Mobile App Design for SaaS Firm
      5.0 Oct 27, 2023

      They were a good team with impressive subject matter expertise, great delivery, and a passion for sustainability. No, they are a fantastic team.

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    Industry Experience

    Lumi Design has received positive feedback across multiple industries, including Healthcare, Software, Information Technology, Financial Services, and Consumer Products. Clients commend their expertise in UI/UX design, project management, and responsiveness. In Healthcare, they successfully created wireframes for MedTech; in Software, they designed user-friendly platforms for SaaS solutions, enhancing user engagement. The overall sentiment reflects strong satisfaction with their innovative approach and effective communication, making them a valuable partner for projects in these sectors.

    Read All Reviews

    Select Industry to see insights

    Healthcare Software Information technology Other Industry Consumer products & services Arts, entertainment & music Business services Social Networking IT Services Research Financial services

    View projects from:

    Germany (4) United States (4) Scotland (3) England (3) Belgium (1) Portugal (1)
    2 of 2 London-based reviews are 5 stars
    Less than $10,000 avg. project cost for UX/UI Design services in London

    London-based UX/UI Design project highlight

    UI/UX Design for Dating App

    5.0 — Lumi Design provided UI/UX design services for a dating app. They were tasked with improving the app's onboarding process in order to prevent user drop-offs. Read more
    Read Similar Reviews
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    LION+MASON Logotype

    LION+MASON

    5.0 7 reviews
    Verified
    $10,000+
    $100 - $149 / hr
    2 - 9
    London, England

    Services provided

    45% UX/UI Design
    30% Product Design
    10% Market Research +2 services
    10% Web Design
    5% Conversion Optimization

    LION+MASON is a specialized UX/UI design company known for its expertise in User Experience Design, User-Centered Design, and Information Architecture. With 100% positive feedback, clients consistently praise their professionalism, responsiveness, and ability to deliver impressive and actionable insights. Their tailored, user-focused approach and clear communication have successfully met diverse client needs across multiple industries.

    See all 7 projects

    Reviews mention Timely

    Clients consistently praised LION+MASON for their timely delivery and effective project management. One client noted that 'everything was delivered extremely promptly and to a very high standard,' while another highlighted 'excellent project management, clear communication, and always delivering to agreed timescales.' Overall, feedback reflects a strong sentiment regarding their reliability and responsiveness to client needs.
    • UX Audit & User Research for Nonprofit Organization
      5.0 Jun 13, 2024

      Andy & Mark were exceptional. Everything was delivered extremely promptly and to a very high standard. They responded to any queries I had quickly and thoughtfully.

      Read Full Review
    • UI/UX Design for Financial Services Firm
      5.0 Mar 1, 2023

      Excellent project management, clear communication, expectations and always delivering to agreed timescales. Also able to work in a flexible manner to accommodate urgent issues/requirements.

      Read Full Review
    Read All Reviews
    5 of 5 UX/UI Design reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    UX/UI Design PROJECT HIGHLIGHT

    UX Audit & User Research for Nonprofit Organization

    5.0 — LION+MASON led a UX audit and user research for a nonprofit organization. The team gathered evidence on how end users use the client's product and provided a list of recommendations for UX Read more
    Read 5 Reviews

    Average Project Cost Breakdown

    What Clients Have Said

    Clients consistently highlight LION+MASON's strong value for money, with several remarks noting their services fit within budget while delivering high-quality results. One client from Age UK emphasized the 'good value for cost,' while another from St James's Place praised their 'strong overall value/cost proposition.' The overall sentiment reflects satisfaction with the pricing relative to the quality of work provided, with no significant complaints regarding costs or perceived value.
    Read All Reviews

    View projects from:

    Sheffield, England (1) Doncaster, England (1) Cirencester, England (1) Cambridge, England (1)
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  • Living Group Logotype

    Not yet reviewed

    $10,000+
    $150 - $199 / hr
    10 - 49
    London, England

    Services provided

    10% UX/UI Design
    20% Search Engine Optimization
    20% Web Design +5 services
    10% Advertising
    10% Branding
    10% Content Marketing
    10% Public Relations
    10% Social Media Marketing

    Living Group is a small SEO agency headquartered in London, England. The team focuses on Search Engine Optimization and Web Design.

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  • DOOH Logotype

    Not yet reviewed

    $10,000+
    $150 - $199 / hr
    10 - 49
    London, England

    Services provided

    10% UX/UI Design
    20% Search Engine Optimization
    20% Web Design +5 services
    10% Advertising
    10% Branding
    10% Content Marketing
    10% Public Relations
    10% Social Media Marketing

    DOOH is a small SEO agency founded in 2014. Their services include Search Engine Optimization and Web Design.

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  • Radical Company Logotype

    Not yet reviewed

    $10,000+
    $150 - $199 / hr
    10 - 49
    Shoreditch, England

    Services provided

    10% UX/UI Design
    20% Search Engine Optimization
    20% Web Design +5 services
    10% Advertising
    10% Branding
    10% Content Marketing
    10% Public Relations
    10% Social Media Marketing

    Radical Company is a SEO company. Founded in 2010, the agency is based in Shoreditch, England. Their team offers Search Engine Optimization and Web Design.

    Read more
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  • BradleyDyer Logotype

    Not yet reviewed

    $10,000+
    $150 - $199 / hr
    10 - 49
    London, England

    Services provided

    10% UX/UI Design
    20% Branding
    20% Search Engine Optimization +5 services
    10% Advertising
    10% Print Design
    10% Social Media Marketing
    10% Video Production
    10% Web Design

    BradleyDyer is a branding firm. They offer Branding and Search Engine Optimization and were founded in 1990. The agency is headquartered in Reigate, England and London, England.

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    London, England

    111 Buckingham Palace Road
    London, England SW1W 0SR

    2 - 5

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  • WeWhoDo Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    City of London, England

    Services provided

    10% UX/UI Design
    20% Business Consulting
    10% Branding +9 services
    10% Marketing Strategy
    10% Mobile App Development
    10% Web Development
    5% Content Marketing
    5% Public Relations
    5% Recruiting
    5% Search Engine Optimization
    5% Social Media Marketing
    5% Staffing

    WeWhoDo is a Business Consulting company. In City of London, England, their team offers Business Consulting and Branding.

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  • XTG Technologies Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    City of London, England

    Services provided

    10% UX/UI Design
    20% Custom Software Development
    20% Mobile App Development +4 services
    20% Web Development
    10% E-Commerce Development
    10% Pay Per Click
    10% Search Engine Optimization

    XTG Technologies is a small software development company in City of London, England and Kochi, India. The team offers Custom Software Development and Web Development.

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  • Tetra Technology Logotype

    Not yet reviewed

    $10,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Services provided

    10% UX/UI Design
    10% Application Testing
    10% BI & Big Data Consulting & SI +8 services
    10% Cloud Consulting & SI
    10% Custom Software Development
    10% Cybersecurity
    10% IT Managed Services
    10% Mobile App Development
    10% Web Development
    5% IT Strategy Consulting
    5% Web Design

    Tetra Technology, an user experience design agency, was launched in 2018. The agency specializes in UX/UI Design and BI & big data consulting & SI.

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    London, England

    69 Old Broad Street
    London, England EC2M 1QS

    6 - 9

    00 44 7397 009817

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  • Koda Staff Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    London, England

    Services provided

    10% UX/UI Design
    25% Recruiting
    25% Staffing +3 services
    20% Custom Software Development
    10% Executive Search
    10% Mobile App Development

    Founded in 2016, Koda Staff is a Staffing company. The firm focuses on Staffing and Recruiting, and is small.

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    London, England

    66 Wilton Road , Floor 2
    London, England SW1V 1DE

    6 - 9

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  • Guamac Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49
    Watford, England

    Services provided

    10% UX/UI Design
    15% Mobile App Development
    15% Web Development +6 services
    10% Cloud Consulting & SI
    10% Content Marketing
    10% Email Marketing
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing

    Headquartered in Watford, England, Guamac is a website development firm. The team focuses on Web Development and Mobile App Development.

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  • Three Folders Logotype

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    10 - 49
    London, England

    Services provided

    10% UX/UI Design
    10% Content Marketing
    10% Conversion Optimization +7 services
    10% Digital Strategy
    10% Email Marketing
    10% Marketing Strategy
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Three Folders is a Marketing Strategy company located in London, England and Pristina, Kosovo. Their services include Marketing Strategy and Digital Strategy.

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  • FindErnest Logotype

    Not yet reviewed

    $50,000+
    $25 - $49 / hr
    10 - 49
    Brentford, England

    Services provided

    10% UX/UI Design
    10% BI & Big Data Consulting & SI
    10% Cloud Consulting & SI +7 services
    10% Cybersecurity
    10% DevOps Managed Services
    10% IT Managed Services
    10% IT Staff Augmentation
    10% IT Strategy Consulting
    10% Recruiting
    10% Web Design

    FindErnest is a web design company. The firm is based in Hyderabad, India and Brentford, England. Their services include Web Design and UX/UI Design.

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    Brentford, England

    981 Great West Road
    Brentford, England TW8 9DN

    2 - 5

    +447493490621

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  • The Ninety-Niners Limited Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    London, England

    Services provided

    10% UX/UI Design
    10% Advertising
    10% Branding +7 services
    10% CRM Consulting and SI
    10% Content Marketing
    10% Conversion Optimization
    10% E-Commerce Development
    10% Market Research
    10% Social Media Marketing
    10% Video Production

    The Ninety-Niners Limited is a small Advertising company. Founded in 2020, the team specializes in Advertising and Branding.

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  • Top Line Marketing Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    London, England

    Services provided

    10% UX/UI Design
    10% Branding
    10% Business Consulting +7 services
    10% E-Commerce Development
    10% Ecommerce Marketing
    10% Event Management
    10% IT Strategy Consulting
    10% Market Research
    10% Marketing Strategy
    10% Media Planning & Buying

    Branding firm Top Line Marketing is in London, England. Launched in 2016, the team specializes in Branding and Market Research.

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  • A3Clik Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    London, England

    Services provided

    10% UX/UI Design
    20% Mobile App Development
    20% Product Design +3 services
    20% Web Design
    20% Web Development
    10% Branding

    Headquartered in London, England, A3Clik is a web design company. They offer Web Design and Product Design and were launched in 2023.

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  • Esolace Tech Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49
    London, England

    Services provided

    10% UX/UI Design
    15% Mobile App Development
    15% Web Development +6 services
    10% Content Marketing
    10% Digital Strategy
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design

    Esolace Tech is a web development company. Their small team is based in London, England and provides Web Development and Mobile App Development. The company was established in 2022.

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  • Pacific Infotech UK Ltd Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Hounslow, England

    Services provided

    10% UX/UI Design
    10% Branding
    10% Cloud Consulting & SI +7 services
    10% Custom Software Development
    10% Cybersecurity
    10% IT Managed Services
    10% IT Strategy Consulting
    10% Mobile App Development
    10% Unified Communications Consulting & SI
    10% Web Design

    Pacific Infotech UK Ltd is a branding agency. Their team is located in Hounslow, England. The company focuses on Branding and Web Design.

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  • Bramfitt Technology Labs Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    London, England

    Services provided

    10% UX/UI Design
    20% Cybersecurity
    10% Application Testing +6 services
    10% BI & Big Data Consulting & SI
    10% Custom Software Development
    10% DevOps Managed Services
    10% IT Managed Services
    10% IT Strategy Consulting
    10% IoT Development

    Bramfitt Technology Labs is a London, England-based Cybersecurity company. Their services include Cybersecurity and UX/UI Design.

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  • Dotpot iT Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    London, England

    Services provided

    10% UX/UI Design
    20% Web Development
    10% AI Consulting +6 services
    10% AI Development
    10% Custom Software Development
    10% Digital Strategy
    10% IT Strategy Consulting
    10% Mobile App Development
    10% Search Engine Optimization

    Web development firm Dotpot iT is in London, England. The team provides Web Development and Digital Strategy.

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  • Amphin Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Barking, England

    Services provided

    10% UX/UI Design
    15% Graphic Design
    15% Marketing Strategy +6 services
    10% Content Marketing
    10% Custom Software Development
    10% Mobile & App Marketing
    10% Mobile App Development
    10% Pay Per Click
    10% Search Engine Optimization

    Located in Barking, England, Amphin is a small Marketing Strategy company. The team offers Marketing Strategy and Graphic Design.

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  • Ellis Digital Logotype

    Not yet reviewed

    $1,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Services provided

    10% UX/UI Design
    20% Web Design
    10% Advertising +6 services
    10% Branding
    10% Digital Strategy
    10% Graphic Design
    10% Logo
    10% Search Engine Optimization
    10% Social Media Marketing

    Ellis Digital is a small web design agency headquartered in Guildford, England and London, England. The team provides Web Design and Advertising.

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    London, England

    72-74 Dean Street
    London, England W1D 3SG

    2 - 5

    02071837787

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  • Arteiya Ltd. Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49
    London, England

    Services provided

    10% UX/UI Design
    25% Web Development
    20% Web Design +4 services
    15% E-Commerce Development
    15% Mobile App Development
    10% Custom Software Development
    5% API Development

    Arteiya Ltd. Is a web development company. The team provides Web Development and Web Design, and the company is located in London, England.

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  • Opulo Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    London, England

    Services provided

    10% UX/UI Design
    20% Branding
    20% Logo +4 services
    20% Web Design
    10% Mobile App Development
    10% Packaging Design
    10% Search Engine Optimization

    Launched in 2015, Opulo is a branding firm. Their services include Branding and Web Design.

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  • Vebular Agency Logotype

    Not yet reviewed

    $1,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Services provided

    10% UX/UI Design
    25% Web Design
    20% E-Commerce Development +4 services
    20% Web Development
    10% Branding
    10% Graphic Design
    5% Logo

    Vebular Agency is a web design company. They offer Web Design and Web Development and were launched in 2023. The company is based in London, England.

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  • Git-Force Logotype

    Not yet reviewed

    $1,000+
    $150 - $199 / hr
    10 - 49
    London, England

    Services provided

    10% UX/UI Design
    10% Marketing Strategy
    10% Product Design +11 services
    10% Search Engine Optimization
    10% Web Design
    10% Web Development
    5% Branding
    5% Content Marketing
    5% Graphic Design
    5% HR Consulting
    5% IT Strategy Consulting
    5% Logo
    5% Market Research
    5% Social Media Marketing

    Git-Force is a web design company headquartered in London, England. Their services include Web Design and Web Development.

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  • Words4Web Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Belvedere, England

    Services provided

    10% UX/UI Design
    10% Content Marketing
    10% Digital Strategy +7 services
    10% Ecommerce Marketing
    10% Graphic Design
    10% Pay Per Click
    10% Performance Marketing
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design

    Words4Web is a Digital Strategy company. Their small team is based in Belvedere, England. Their services include Digital Strategy and Social Media Marketing.

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  • Right Media UK Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49
    London, England

    Services provided

    10% UX/UI Design
    10% Conversion Optimization
    10% E-Commerce Development +7 services
    10% Ecommerce Marketing
    10% Mobile App Development
    10% Pay Per Click
    10% Performance Marketing
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Development

    Headquartered in London, England, Right Media UK is a social media marketing company. The team specializes in Social Media Marketing and Search Engine Optimization.

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  • AELION DIGITAL LTD Logotype

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    10 - 49
    London, England

    Services provided

    10% UX/UI Design
    20% Cybersecurity
    15% Mobile App Development +7 services
    10% Digital Engineering
    10% Digital Strategy
    10% E-Commerce Development
    10% Web Design
    5% CRM Consulting and SI
    5% Cloud Consulting & SI
    5% Enterprise App Modernization

    AELION DIGITAL LTD, a small Cybersecurity company, is based in London, England. The team provides Cybersecurity and Mobile App Development.

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  • Sphiria Digital Studio Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    10 - 49
    Essex, England

    Services provided

    10% UX/UI Design
    15% Custom Software Development
    15% Web Design +7 services
    10% AI Development
    10% Blockchain
    10% E-Commerce Development
    10% Mobile App Development
    10% Web Development
    5% AI Agents
    5% Branding

    Sphiria Digital Studio is a web design agency launched in 2019. The team focuses on Web Design and Custom Software Development.

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    Essex, England

    58 Hainault Road
    Essex, England IG7 6QX

    2 - 5

    +94763220666

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  • Vistoplex Logotype

    Not yet reviewed

    $1,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Services provided

    10% UX/UI Design
    10% Digital Strategy
    10% Marketing Strategy +11 services
    10% Social Media Marketing
    10% Web Design
    10% Web Development
    5% AI Agents
    5% AI Development
    5% Advertising
    5% Branding
    5% Content Marketing
    5% Custom Software Development
    5% Pay Per Click
    5% Search Engine Optimization

    Vistoplex is a Marketing Strategy company. Founded in 2017, the team focuses on Marketing Strategy and Digital Strategy.

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  • Arascow Ltd Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    10 - 49
    London, England

    Services provided

    10% UX/UI Design
    25% Pay Per Click
    25% Search Engine Optimization +4 services
    10% Graphic Design
    10% Logo
    10% Social Media Marketing
    10% Web Design

    Arascow Ltd, a PPC agency, was established in 2018. Headquartered in London, England, the team specializes in Pay Per Click and Search Engine Optimization.

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  • Foundry 5 Logotype

    Not yet reviewed

    $25,000+
    $25 - $49 / hr
    10 - 49
    London, England

    Services provided

    10% UX/UI Design
    30% Custom Software Development
    25% Web Development +2 services
    20% Mobile App Development
    15% AI Development

    Established in 2021, Foundry 5 is a small London, England-based custom software development company. Their services include Custom Software Development and Web Development.

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  • Weirdoo Logotype

    Not yet reviewed

    $50,000+
    $25 - $49 / hr
    10 - 49
    London, England

    Services provided

    10% UX/UI Design
    10% Cloud Consulting & SI
    10% Custom Software Development +13 services
    10% Digital Strategy
    5% AI Development
    5% BI & Big Data Consulting & SI
    5% E-Commerce Development
    5% Ecommerce Marketing
    5% Email Marketing
    5% Graphic Design
    5% IT Strategy Consulting
    5% Logo
    5% Microservices Architecture Services
    5% Mobile App Development
    5% Video Marketing
    5% Web Design

    Founded in 2022, Weirdoo is a custom software development firm. Headquartered in London, England, the team specializes in Custom Software Development and UX/UI Design.

    Read more
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  • App Genie Limited Logotype

    Not yet reviewed

    $5,000+
    $50 - $99 / hr
    10 - 49
    London, England

    Services provided

    10% UX/UI Design
    60% Mobile App Development
    10% Mobile & App Marketing +2 services
    10% Web Design
    10% Web Development

    App Genie Limited is a mobile application development firm located in London, England and Istanbul, Türkiye. They provide Mobile App Development and UX/UI Design and were founded in 2022.

    Read more
    View Profile Visit Website
  • NE Space Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    London, England

    Services provided

    10% UX/UI Design
    10% Advertising
    10% Branding +7 services
    10% Graphic Design
    10% Logo
    10% Market Research
    10% Marketing Strategy
    10% Packaging Design
    10% Print Design
    10% Web Design

    NE Space is an Advertising company. They are in Chesham, England and Chesham, England and have small team of experts. Their services include Advertising and Branding.

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    London, England

    nesean london
    London, England W2 6NB

    1

    07830540047

    See All Locations (6)
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  • SIS International Research Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    London, England

    Services provided

    20% UX/UI Design
    40% Business Consulting
    20% Market Research +1 service
    20% Product Design

    SIS International Research is a Business Consulting company. The Frankfurt am Main, Germany-based company was established in 1984. Their team provides Business Consulting and Market Research.

    Read more

    London, England

    41 Corsham Street, Walthamstow, Islington
    London, England N1 6DR

    1

    +44.735.918.3549

    See All Locations (6)
    View Profile
  • Luna Design Agency Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer
    London, England

    Services provided

    25% UX/UI Design
    25% Mobile App Development
    25% Web Design +1 service
    25% Web Development

    Founded in 2025, Luna Design Agency, a small user experience company, is in London, England. Their services include UX/UI Design and Web Development.

    Read more
    View Profile
  • Blackpepper Logotype

    5.0 3 reviews
    Undisclosed
    Undisclosed
    10 - 49
    Crawley, England

    Services provided

    10% UX/UI Design
    15% E-Commerce Development
    15% Ecommerce Marketing +8 services
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design
    5% Content Marketing
    5% Conversion Optimization
    5% Digital Strategy
    5% Mobile App Development

    Blackpepper is a comprehensive e-commerce solutions provider specializing in website development, CRM integration, and ad management. Clients report impressive outcomes, including successful website launches and improved customer communication. Reviewers unanimously commend Blackpepper's industry knowledge, with 100% expressing satisfaction, highlighting their ability to deliver projects on time and within budget. All feedback indicates no areas for improvement.

    See all 3 projects

    Reviews mention Knowledgeable

    Clients consistently highlight Blackpepper's extensive industry knowledge as a key strength. One reviewer noted being 'impressed with Blackpepper’s industry knowledge,' which contributed to effective e-commerce integration and ongoing development. Their expertise facilitated successful website management and improved customer communication, indicating a strong understanding of the retail sector. Overall, the sentiment regarding their knowledge is highly positive, with no identified areas for improvement.
    • E-Commerce Dev for Women's Retail Chain
      5.0 Dec 17, 2025

      We’re impressed with Blackpepper’s industry knowledge.

      Read Full Review
    Read All Reviews

    Industry Experience

    Blackpepper has demonstrated expertise in the retail industry, particularly in e-commerce solutions, CRM integration, and customer engagement strategies. Clients from companies like Boardertown and Caroline Eve praised their ability to deliver on time, exceed expectations, and provide ongoing support. The overall sentiment is highly positive, reflecting Blackpepper's strengths in enhancing online retail experiences, optimizing customer journeys, and maintaining effective communication, making them a strong fit for businesses seeking improved digital retail capabilities.

    Read All Reviews

    Select Industry to see insights

    Retail

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients express strong satisfaction with Blackpepper's cost-effectiveness and overall value. One CEO noted that their pricing fit the budget while providing good value for the cost. Another client highlighted that Blackpepper works well within budget parameters and consistently delivers projects on time. Overall, feedback indicates that the company aligns well with client expectations regarding pricing and value delivered.
    Read All Reviews

    Crawley, England

    Beehive Ring Road
    Crawley, England RH6 0LG

    2 - 5

    See All Locations (3)
    View Profile
  • Web App Developer Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    Freelancer
    Epsom, England

    Services provided

    15% UX/UI Design
    25% Web Design
    20% Web Development +4 services
    15% Other Application Development
    10% E-Commerce Development
    10% Search Engine Optimization
    5% Application Management & Support

    Web App Developer is a web design agency. Their small team is in Epsom, England. Their services include Web Design and Web Development.

    Read more
    View Profile
  • Kyan Logotype

    Not yet reviewed

    $50,000+
    $150 - $199 / hr
    50 - 249
    Guildford, England

    Services provided

    20% UX/UI Design
    20% Custom Software Development
    20% Digital Strategy +6 services
    10% Product Design
    8% Web Development
    7% Mobile App Development
    5% Branding
    5% E-Commerce Development
    5% Web Design

    Kyan is a Digital Strategy company. The Guildford, England-based team specializes in Digital Strategy and UX/UI Design.

    Read more
    View Profile
  • Cue Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    London, England

    Services provided

    10% UX/UI Design
    20% Web Design
    20% Web Development +4 services
    15% Advertising
    15% Branding
    10% Content Marketing
    10% Digital Strategy

    Cue is a web design agency founded in 2010. Their services include Web Design and Web Development.

    Read more
    View Profile
  • UNSTILL Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    2 - 9
    London, England

    Services provided

    10% UX/UI Design
    10% Branding
    10% Digital Strategy +11 services
    10% Graphic Design
    10% Marketing Strategy
    10% Web Design
    5% Business Consulting
    5% Content Marketing
    5% Email Marketing
    5% Packaging Design
    5% Print Design
    5% Search Engine Optimization
    5% Social Media Marketing
    5% Video Production

    UNSTILL, a branding agency, was launched in 2022. The team specializes in Branding and Marketing Strategy and is based in London, England.

    Read more
    View Profile
  • RiseForge Logotype

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    2 - 9
    London, England

    Services provided

    10% UX/UI Design
    10% AI Development
    10% API Development +8 services
    10% Application Management & Support
    10% Enterprise App Modernization
    10% Microservices Architecture Services
    10% Other Application Development
    10% Web Design
    10% Web Development
    5% Branding
    5% Market Research

    Web design agency RiseForge is headquartered in Tiranë, Albania and London, England. The team provides Web Design and UX/UI Design.

    Read more

    London, England

    189 BULLSMOOR WAY
    London, England EN8 8HP

    1

    +44 7921 172758

    See All Locations (2)
    View Profile
  • FTD Digital Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    London, England

    Services provided

    25% UX/UI Design
    50% Pay Per Click
    25% Search Engine Optimization

    FTD Digital is a pay per click agency. They were launched in 2012 and provide Pay Per Click and Search Engine Optimization.

    Read more
    View Profile
  • Virtue Web Solutions Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    2 - 9
    Hertford, England

    Services provided

    25% UX/UI Design
    50% Web Development
    25% Web Design

    Virtue Web Solutions is a website development company. They are in Hertford, England and have small team. They focus on Web Development and Web Design.

    Read more
    View Profile
  • Landscape Logotype

    Not yet reviewed

    $10,000+
    $150 - $199 / hr
    2 - 9
    London, England

    Services provided

    10% UX/UI Design
    20% Search Engine Optimization
    20% Web Design +5 services
    10% Advertising
    10% Branding
    10% Content Marketing
    10% Public Relations
    10% Social Media Marketing

    Landscape is a SEO services firm. Launched in 1992, the agency is headquartered in London, England. Their services include Search Engine Optimization and Web Design.

    Read more
    View Profile
  • Handpicked Media Logotype

    Not yet reviewed

    $10,000+
    $150 - $199 / hr
    2 - 9
    London, England

    Services provided

    10% UX/UI Design
    20% Search Engine Optimization
    20% Web Design +5 services
    10% Advertising
    10% Branding
    10% Content Marketing
    10% Public Relations
    10% Social Media Marketing

    Handpicked Media is a SEO agency established in 2009. The team provides Search Engine Optimization and Web Design and is based in London, England.

    Read more
    View Profile
  • Dream Random Logotype

    Not yet reviewed

    $10,000+
    $150 - $199 / hr
    2 - 9
    London, England

    Services provided

    10% UX/UI Design
    20% Search Engine Optimization
    20% Web Design +5 services
    10% Advertising
    10% Branding
    10% Content Marketing
    10% Public Relations
    10% Social Media Marketing

    SEO agency Dream Random is located in London, England. They provide Search Engine Optimization and Web Design.

    Read more
    View Profile
  • Elbow Creative Logotype

    Not yet reviewed

    $10,000+
    $150 - $199 / hr
    2 - 9
    London , England

    Services provided

    10% UX/UI Design
    20% Print Design
    20% Web Design +5 services
    10% Advertising
    10% Branding
    10% Content Marketing
    10% Public Relations
    10% Social Media Marketing

    Small print design company Elbow Creative, is located in London , England. Their services include Print Design and Web Design.

    Read more
    View Profile
  • Tilley Associates Ltd Logotype

    Not yet reviewed

    $10,000+
    $150 - $199 / hr
    2 - 9
    London , England

    Services provided

    10% UX/UI Design
    20% Search Engine Optimization
    20% Web Design +5 services
    10% Advertising
    10% Branding
    10% Content Marketing
    10% Public Relations
    10% Social Media Marketing

    Tilley Associates Ltd is a SEO agency founded in 1995. The company focuses on Search Engine Optimization and Web Design.

    Read more
    View Profile
  • Delete Agency Logotype

    Not yet reviewed

    $10,000+
    $100 - $149 / hr
    2 - 9
    London, England

    Services provided

    10% UX/UI Design
    20% Search Engine Optimization
    20% Web Design +5 services
    10% Advertising
    10% Branding
    10% Content Marketing
    10% Public Relations
    10% Social Media Marketing

    Delete Agency is a small London, England-based SEO agency. Their services include Search Engine Optimization and Web Design.

    Read more
    View Profile

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Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

  • In-depth client interviews and ratings
  • Comprehensive project details
  • Market presence
  • Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Qubstudio
2 Spaceberry Studio
3 Creative Navy
4 Selecto
5 Momentum Design Lab
6 Digital Product People (formerly Lighthouse)
7 Browser London
8 Collabify.Design
9 Experience Dynamics
10 Precode
11 UX Connections
12 Slick
13 Inktrap
14 Zero To Design
15 Apptaste

List of the Top 15 London User Experience (UX) Agencies

  1. Qubstudio Logotype

    Qubstudio

    $10,000+
    $50 - $99 / hr
    50 - 249
    London, England

    Ability to deliver

    36.7/40.0
    19.4/20 Reviews
    10/10 Clients & Experience
    7.3/10 Market Presence

    Service focus

    100% UX/UI Design
    View Profile Visit Website
  2. Spaceberry Studio Logotype

    Spaceberry Studio

    $10,000+
    $50 - $99 / hr
    10 - 49
    London, England

    Ability to deliver

    35.5/40.0
    18.6/20 Reviews
    10/10 Clients & Experience
    6.9/10 Market Presence

    Service focus

    100% UX/UI Design
    View Profile Visit Website
  3. Creative Navy Logotype

    Creative Navy

    $5,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Ability to deliver

    35.4/40.0
    19/20 Reviews
    10/10 Clients & Experience
    6.4/10 Market Presence

    Service focus

    100% UX/UI Design
    View Profile Visit Website
  4. Selecto Logotype

    Selecto

    $10,000+
    $50 - $99 / hr
    50 - 249
    London, England

    Ability to deliver

    32/40.0
    16.8/20 Reviews
    10/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    100% UX/UI Design
    View Profile Visit Website
  5. Momentum Design Lab Logotype

    Momentum Design Lab

    $25,000+
    $150 - $199 / hr
    10 - 49
    London, England

    Ability to deliver

    35.8/40.0
    18.8/20 Reviews
    10/10 Clients & Experience
    7/10 Market Presence

    Service focus

    65% UX/UI Design
    35% Other
    View Profile Visit Website
  6. Digital Product People (formerly Lighthouse) Logotype

    Digital Product People (formerly Lighthouse)

    $25,000+
    $150 - $199 / hr
    2 - 9
    London, England

    Ability to deliver

    32.9/40.0
    17.6/20 Reviews
    10/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    90% UX/UI Design
    10% Other
    View Profile Visit Website
  8. Collabify.Design Logotype

    Collabify.Design

    $10,000+
    $50 - $99 / hr
    10 - 49
    London, England

    Ability to deliver

    29.6/40.0
    16.2/20 Reviews
    10/10 Clients & Experience
    3.4/10 Market Presence

    Service focus

    100% UX/UI Design
    View Profile Visit Website
  9. Experience Dynamics Logotype

    Experience Dynamics

    $10,000+
    $150 - $199 / hr
    10 - 49
    London, England

    Ability to deliver

    30.9/40.0
    16.6/20 Reviews
    8.4/10 Clients & Experience
    5.8/10 Market Presence

    Service focus

    80% UX/UI Design
    20% Other
    View Profile Visit Website
  10. Precode Logotype

    Precode

    $10,000+
    $100 - $149 / hr
    2 - 9
    London, England

    Ability to deliver

    30.5/40.0
    16.2/20 Reviews
    9.8/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    90% UX/UI Design
    10% Other
    View Profile Visit Website
  11. UX Connections Logotype

    UX Connections

    $1,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Ability to deliver

    32.4/40.0
    17.2/20 Reviews
    10/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    65% UX/UI Design
    35% Other
    View Profile Visit Website
  12. Slick Logotype

    Slick

    $5,000+
    $25 - $49 / hr
    10 - 49
    London, England

    Ability to deliver

    30.7/40.0
    16.6/20 Reviews
    9.5/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    70% UX/UI Design
    30% Other
    View Profile Visit Website
  13. Inktrap Logotype

    Inktrap

    $10,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Ability to deliver

    30.7/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    60% UX/UI Design
    40% Other
    View Profile Visit Website
  14. Zero To Design Logotype

    Zero To Design

    $1,000+
    $50 - $99 / hr
    2 - 9
    London, England

    Ability to deliver

    28.8/40.0
    16.4/20 Reviews
    8.3/10 Clients & Experience
    4.1/10 Market Presence

    Service focus

    80% UX/UI Design
    20% Other
    View Profile Visit Website
  15. Apptaste Logotype

    Apptaste

    $1,000+
    $100 - $149 / hr
    2 - 9
    London, England

    Ability to deliver

    24.5/40.0
    16.2/20 Reviews
    4.5/10 Clients & Experience
    3.9/10 Market Presence

    Service focus

    100% UX/UI Design
    View Profile Visit Website
  16. Method Logotype

    Method

    $50,000+
    $150 - $199 / hr
    250 - 999
    London, England

    Ability to deliver

    31.2/40.0
    15.6/20 Reviews
    10/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    30% UX/UI Design
    70% Other
    View Profile Visit Website
  17. Tenet - UI UX Design Agency | Experience Design Logotype

    Tenet - UI UX Design Agency | Experience Design

    $1,000+
    $25 - $49 / hr
    50 - 249
    London, England

    Ability to deliver

    31.3/40.0
    17.4/20 Reviews
    9/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    45% UX/UI Design
    55% Other
    View Profile Visit Website
  18. Format-3 Logotype

    Format-3

    $10,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Ability to deliver

    33.6/40.0
    18.4/20 Reviews
    10/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    40% UX/UI Design
    60% Other
    View Profile Visit Website
  19. UX247 Logotype

    UX247

    $5,000+
    $300+ / hr
    2 - 9
    London, England

    Ability to deliver

    23.1/40.0
    16.2/20 Reviews
    2.9/10 Clients & Experience
    4/10 Market Presence

    Service focus

    100% UX/UI Design
    View Profile Visit Website
  20. DMI (Digital Management, Inc.) Logotype

    DMI (Digital Management, Inc.)

    $25,000+
    $100 - $149 / hr
    1,000 - 9,999
    London, England

    Ability to deliver

    26.1/40.0
    15.6/20 Reviews
    5.4/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    30% UX/UI Design
    70% Other
    View Profile Visit Website
  21. Lemonat Logotype

    Lemonat

    $10,000+
    $100 - $149 / hr
    2 - 9
    London, England

    Ability to deliver

    30.4/40.0
    16.2/20 Reviews
    10/10 Clients & Experience
    4.2/10 Market Presence

    Service focus

    60% UX/UI Design
    40% Other
    View Profile Visit Website
  22. GeekyAnts Logotype

    GeekyAnts

    $10,000+
    $25 - $49 / hr
    250 - 999
    London, England

    Ability to deliver

    37.2/40.0
    20/20 Reviews
    10/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    10% UX/UI Design
    90% Other
    View Profile Visit Website
  23. Saasfactor Logotype

    Saasfactor

    $5,000+
    $50 - $99 / hr
    10 - 49
    London, England

    Ability to deliver

    20.9/40.0
    16.4/20 Reviews
    4.5/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% UX/UI Design
    View Profile Visit Website
  24. 23rd Logotype

    23rd

    $10,000+
    $50 - $99 / hr
    10 - 49
    London, England

    Ability to deliver

    29.6/40.0
    16.2/20 Reviews
    10/10 Clients & Experience
    3.4/10 Market Presence

    Service focus

    50% UX/UI Design
    50% Other
    View Profile Visit Website
  25. Superco Logotype

    Superco

    $25,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Ability to deliver

    34.1/40.0
    18/20 Reviews
    10/10 Clients & Experience
    6.1/10 Market Presence

    Service focus

    30% UX/UI Design
    70% Other
    View Profile Visit Website
  26. Arctic Grey, Ltd. Logotype

    Arctic Grey, Ltd.

    $75,000+
    $150 - $199 / hr
    50 - 249
    London, England

    Ability to deliver

    35/40.0
    20/20 Reviews
    10/10 Clients & Experience
    5/10 Market Presence

    Service focus

    20% UX/UI Design
    80% Other
    View Profile Visit Website
  27. Goodface agency Logotype

    Goodface agency

    $10,000+
    $50 - $99 / hr
    10 - 49
    Bromley, England

    Ability to deliver

    35.1/40.0
    18.4/20 Reviews
    10/10 Clients & Experience
    6.7/10 Market Presence

    Service focus

    20% UX/UI Design
    80% Other
    View Profile Visit Website
  28. Make it Clear Logotype

    Make it Clear

    $5,000+
    $200 - $300 / hr
    10 - 49
    London, England

    Ability to deliver

    30.4/40.0
    16.2/20 Reviews
    10/10 Clients & Experience
    4.2/10 Market Presence

    Service focus

    40% UX/UI Design
    60% Other
    View Profile Visit Website
  29. THEY.dev Logotype

    THEY.dev

    $5,000+
    $25 - $49 / hr
    10 - 49
    London, England

    Ability to deliver

    32.4/40.0
    18.2/20 Reviews
    10/10 Clients & Experience
    4.2/10 Market Presence

    Service focus

    30% UX/UI Design
    70% Other
    View Profile Visit Website
  30. Solar Digital Logotype

    Solar Digital

    $10,000+
    $50 - $99 / hr
    10 - 49
    London, England

    Ability to deliver

    36.8/40.0
    19.8/20 Reviews
    10/10 Clients & Experience
    7/10 Market Presence

    Service focus

    10% UX/UI Design
    90% Other
    View Profile Visit Website

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London UX Designer FAQs

London UX design firms sit at the crossroads of design, technology, and business. Agencies here regularly collaborate with global brands like HSBC, the BBC, and Deliveroo, giving them deep insight into diverse user bases and complex regulatory requirements.

Proximity to leading universities (UCL, Imperial, RCA) also provides access to cutting-edge research and emerging talent. If you need quick workshops, onsite user testing, or alignment with UK accessibility standards, a London partner can deliver faster, face-to-face collaboration than a remote alternative.

Rates for UX design vary by agency size and scope, but most London UX shops charge between £70 – £130 per hour for their expertise. Discovery and usability audit projects start around £8,000 – £15,000, while end-to-end product design engagements (research, wireframes, UI, and testing) typically range from £30,000 – £100,000+. Enterprise-grade or heavily regulated projects—think banking or healthcare—can exceed £150,000 due to added compliance and stakeholder management.

London-based UX design agencies tackle a broad spectrum of sectors, fueled by the city’s diverse economy:

  • Fintech and open banking platforms
  • E-commerce and retail (from high-street to luxury)
  • Media and entertainment, including streaming and gaming
  • Healthcare and digital health startups
  • Government and public-sector services (e.g., GOV.UK guidelines)
  • Travel, transport, and mobility solutions

Many teams offer niche expertise—such as WCAG accessibility audits for public services or conversion-focused design for direct-to-consumer brands.

  1. Define your project’s goals: Are you looking for conversion gains, accessibility, or a complete product overhaul?
  2. Review relevant case studies: Prior work in your industry signals relevant domain knowledge.
  3. Evaluate their process fit: Agile workshops, remote-first collaboration, or in-house sprints—pick a cadence that matches your team.
  4. Check seniority mix: Complex projects often need seasoned strategists alongside UI designers.
  5. Compare cultural alignment: Schedule chemistry calls to gauge communication style and time-zone overlap.
  6. Validate references: Clutch reviews provide unfiltered client feedback on timelines, ROI, and responsiveness.

  • One-size-fits-all proposals that skip user research
  • Guaranteed time-boxed “finished” designs before discovery
  • Reluctance to share testing methodologies or metrics
  • Limited knowledge of UK accessibility and data-privacy laws (GDPR)
  • Overreliance on freelance benches without transparent staffing plans

If an agency avoids discussing measurable outcomes—such as task success rates or Net Promoter Score improvements—consider it a warning sign.

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