Top BPO Companies in Athens
5 Leaders 15 Contenders
124 Companies
List of the Top Athens BPO Services
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$1,000+< $25 / hr1,000 - 9,999Serves Athens, United StatesServices provided
25% Back Office Outsourcing20% Employer of Record (EOR) Services15% Customer Service Outsourcing +4 services10% Call Center Services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 44 projectsUnity Communications is a business process outsourcing (BPO) company, offering services such as customer support, billing management, and data processing. Across various reviews, 90% of clients praised their professionalism, responsiveness, and the quality of communication, while occasional feedback highlighted areas for improvement in candidate matching and quality evaluation. Overall, 100% of reviewers noted a positive impact on their operations, emphasizing Unity's ability to integrate seamlessly into workflow systems.
Industry Experience
Unity Communications has demonstrated expertise across various sectors, notably in Medical, Telecommunications, and Other Industries. Feedback highlights their strengths in customer support, billing management, and data processing. Clients in the Medical sector appreciated their role in maintaining consistent revenue through effective account management. In Telecommunications, their teams excel at handling technical support and sales operations, resulting in improved customer satisfaction. Overall, Unity Communications is well-suited for organizations seeking reliable outsourcing solutions in healthcare, telecom, and diverse other fields.
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Wellness & Fitness Healthcare Consumer Products Telecommunications Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting IT Services Education Other industries Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback highlights Unity Communications as a cost-effective solution that delivers strong value for money. Many clients noted their pricing aligns well with budgetary constraints and the quality of service exceeds expectations. For instance, one client emphasized that Unity's bookkeeping services were more effective and efficient than local alternatives, while another mentioned achieving significant improvements in customer satisfaction and operational efficiency at a competitive cost. Overall, the sentiment is overwhelmingly positive regarding the balance between cost and service quality.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Athens, United StatesServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Exceptional performance
Clients consistently praised Hugo for their exceptional performance, highlighting substantial outcomes such as an 80% reduction in support ticket response times and effective community moderation for over 100K users. Feedback emphasized their proactive mindset, seamless communication, and alignment with company culture. One client noted, 'Their eagerness to excel—consistently going above and beyond expectations—set them apart from previous partners.' Overall, the sentiment reflects high satisfaction and recognition of Hugo as a reliable and outstanding partner.-
Digital Strategy for Environmental Solutions Platform
5.0 Aug 29, 2023Our partnership with Hugo Outsourcing Company has sparked a remarkable transformation in our operations. We now update solution pages four times faster, ensuring clients access the latest information promptly. Additionally, our customer responses occur in under two hours, showcasing our commitment to swift and top-notch service. These achievements exemplify our dedication to innovation and exceptional customer experiences, setting new industry benchmarks.
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Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure.
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Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023I'm thrilled to share my experience working with Hugo that has truly transformed our customer support. Their expertise in accelerating response times and providing multilingual support has been nothing short of remarkable. They seamlessly implemented strategies that significantly reduced our response times, ensuring that our valued customers never had to wait long for assistance. This level of responsiveness not only improved customer satisfaction but also showcased their commitment to delivering exceptional service.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$1,000+Undisclosed250 - 999Serves Athens, United StatesServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a company specializing in customer support and content writing services. Across various businesses, from digital marketing to auto detailing and construction, they received overwhelmingly positive feedback, with over 90% of clients praising their professionalism, effective communication, and ability to enhance customer interaction. Notably, 80% of reviewers highlighted their responsiveness and brand representation, underlining their commitment to client satisfaction and operational improvement.
Industry Experience
Top Customer Service has demonstrated strong expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients consistently report improved communication, reduced missed calls, and enhanced customer satisfaction due to their professional handling of inquiries and support tasks. Feedback highlights their adaptability to specific industry needs and effective project management, indicating strong performance in delivering timely and reliable service. Potential clients in these sectors can expect substantial improvements in customer interactions and operational efficiency when partnering with Top Customer Service.
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Advertising & marketing Automotive Electric Home Services Contracting Education Business services Construction Legal Medical Other industries Non-profit Real estate Financial services GovernmentWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$100,000+Undisclosed10,000+Serves Athens, United StatesServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Trustworthy
Clients consistently express high levels of trust in TDCX, highlighting their commitment to transparency and collaboration. One client noted that TDCX fosters a culture where concerns can be raised, enhancing operational efficiencies and trust among all parties. Another emphasized the strong alignment and accountability demonstrated by TDCX's team, which facilitated a seamless working relationship. Overall, the sentiment reflects a strong belief in TDCX's reliability and dedication to client success.-
Customer Service, Security & Risk Assessment for Fintech Co
5.0 Apr 28, 2022TDCX has created a culture where everyone at every level can raise a question or concern which has enabled my engagements with them to result in countless operating enhancements as well as large scale operating shifts making all partners in the network increase outputs. This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client where everyone wins, including other vendors in the network. More partners should strive to operate this way.
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BPO Services for E-Commerce Company
5.0 Mar 31, 2022The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. In addition, the team is also organised and hold themselves accountable in timeline and deliverables. The managers are very easy to work with, there is alignment and also trust between us.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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$1,000+Undisclosed2 - 9Atlanta, GA
Services provided
34% Funding & Investment33% Back Office Outsourcing33% BrandingArgent Payments LLC is a small Atlanta, Georgia-based Funding & Investment company. Their services include Funding & Investment and Branding.
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UndisclosedUndisclosed2 - 9Atlanta, GA
Services provided
30% Business Consulting30% Corporate Training & Coaching20% Recruiting +1 service20% Sales OutsourcingOnyx Management Consulting, LLC is a Business Consulting company launched in 2015. Their services include Business Consulting and Corporate Training & Coaching.
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UndisclosedUndisclosed2 - 9Atlanta, GA
Services provided
50% IT Managed Services25% Customer Service Outsourcing25% IT Staff AugmentationBoost IT, LLC, an IT managed services company, was founded in 2000. They focuses on IT managed services and IT staff augmentation.
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$5,000+$150 - $199 / hr2 - 9Atlanta, GA
Services provided
20% Blockchain20% Branding20% Digital Strategy +2 services20% Sales Outsourcing20% Search Engine OptimizationIntegreat Marketing is a branding firm. Based in Atlanta, Georgia, the team specializes in Branding and Digital Strategy.
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UndisclosedUndisclosed2 - 9Alpharetta, GA
Services provided
20% Business Consulting20% Fractional CMO Services20% Marketing Strategy +4 services10% Content Marketing10% Email Marketing10% Sales Outsourcing10% Social Media MarketingVerto Advisors is a Marketing Strategy company. They were founded in 2016, and their services include Marketing Strategy and Business Consulting.
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$5,000+$100 - $149 / hr2 - 9Atlanta, GA
Services provided
20% Call Center Services20% Content Marketing20% Direct Marketing +2 services20% Email Marketing20% Social Media MarketingDCD Agency is an answering service company. Their small team is based in Atlanta, Georgia. Their services include Call Center Services and Content Marketing.
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Undisclosed$50 - $99 / hr2 - 9Atlanta, GA
Services provided
20% Fractional CMO Services20% IT Staff Augmentation20% Marketing Strategy +2 services20% Pay Per Click20% Sales OutsourcingMarketing Mob is a Marketing Strategy company. Launched in 2010, the team provides Marketing Strategy and Pay Per Click.
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$250,000+Undisclosed2 - 9Atlanta, GA
Services provided
50% Business Consulting20% Call Center Services20% Corporate Training & Coaching +1 service10% StaffingRCDA - Robert C. Davis and Associates is a small Business Consulting company launched in 1977. Their services include Business Consulting and Corporate Training & Coaching.
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UndisclosedUndisclosed2 - 9Atlanta, GA
Services provided
20% Back Office Outsourcing20% Business Consulting20% Corporate Training & Coaching +2 services20% Market Research20% Marketing StrategySmall Market Research company QWJS Consulting, A Limited Company, is in Atlanta, Georgia. Their services include Market Research and Marketing Strategy.
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UndisclosedUndisclosed2 - 9Atlanta, GA
Services provided
35% Procurement Support25% Content Writing Services20% Back Office Outsourcing +1 service20% Corporate Training & CoachingGovCon Solutions is an Atlanta, Georgia-based Procurement Support company. Founded in 2023, the team specializes in Procurement Support and Content Writing Services.
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UndisclosedUndisclosed2 - 9Atlanta, GA
Services provided
40% Accounting40% Business Consulting20% Back Office OutsourcingLaunched in 2008, SWF Consulting, Inc. Is an Accounting company. Their team provides Accounting and Business Consulting.
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$5,000+$100 - $149 / hr2 - 9Atlanta, GA
Services provided
20% Mobile App Development20% Sales Outsourcing20% Search Engine Optimization +2 services20% Social Media Marketing20% Web DevelopmentAdd Ads Marketing Group is a social media marketing company. Founded in 2022, the team offers Social Media Marketing and Search Engine Optimization.
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$5,000+Undisclosed10 - 49Snellville, GA
Services provided
50% Call Center Services50% Customer Service OutsourcingSouthwest Recovery Services is a collections agency that specializes in managing overdue accounts and negotiating payments. According to reviews, 100% of feedback is positive, citing a high success rate of 50% in debt recovery and seamless communication. Clients appreciate the team's effectiveness and the impressive sales acumen of the owner, Steve.
Industry Experience
Southwest Recovery Services has demonstrated expertise in the business services industry, particularly in the realm of debt recovery and collections. Clients have noted a high success rate of 50% in recovering overdue accounts, showcasing their effectiveness in managing financial challenges. The team is praised for their communication and project management skills, contributing positively to client satisfaction. Overall, their strengths in collections make them a suitable partner for businesses seeking efficient recovery solutions.
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Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Southwest Recovery Services, particularly noting the company's cost-effectiveness and value for money. One client highlighted their decision to engage the firm due to 'good value for the cost,' after investing around $10,000. Additionally, a 50% success rate in collections has been cited as impressive, justifying the investment and demonstrating a strong return on value.Was this helpful?
See All Locations (10)Snellville, GA
2330 Scenic Hwy
Snellville, GA 30078+1.470.563.8600
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UndisclosedUndisclosed2 - 9Atlanta, GA
Services provided
40% Business Consulting30% Corporate Training & Coaching10% Event Management +2 services10% Event Marketing10% Sales OutsourcingCore Elevation, Inc. Is a Business Consulting company. Their team is in Atlanta, Georgia. The firm specializes in Business Consulting and Corporate Training & Coaching.
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$10,000+Undisclosed2 - 9Atlanta, GA
Services provided
20% Cloud Consulting & SI20% Cybersecurity15% IT Managed Services +5 services10% Business Continuity Management10% Call Center Services10% IT Strategy Consulting10% Unified Communications Consulting & SI5% ERP Consulting and SIIQ4hire is a Cybersecurity company headquartered in Atlanta, Georgia. Established in 2000, the team provides Cybersecurity and cloud consulting & SI.
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UndisclosedUndisclosed50 - 249Marietta, GA
Services provided
35% Call Center Services35% Sales Outsourcing30% Back Office OutsourcingAnswering service company Northwest Telephone Answering Service is headquartered in Marietta, Georgia. The team offers Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed50 - 249Athens, GA
Services provided
20% Back Office Outsourcing20% Call Center Services20% Compliance Consulting +2 services20% Customer Service Outsourcing20% Sales OutsourcingConcierge Contact Center is a call center service. Their team is located in Athens, Georgia and specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosedFreelancerJasper, GA
Services provided
20% AI Consulting20% AI Development20% Business Consulting +2 services20% Customer Service Outsourcing20% Social Media MarketingBizBot Ninja is a social media marketing agency. The small Jasper, Georgia-based team focuses on Social Media Marketing and Artificial Intelligence. The company was founded in 2024.
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UndisclosedUndisclosed50 - 249Alpharetta, GA
Services provided
100% Call Center ServicesB&F Call Center Solutions is a call center service. They were established in 2007, and their services include Call Center Services.
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UndisclosedUndisclosed50 - 249Atlanta, GA
Services provided
100% Back Office OutsourcingEDS Service Solutions is a Back Office Outsourcing company. Their midsize team is in Atlanta, Georgia. Their services include Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Duluth, GA
Services provided
100% Call Center ServicesRemote Call Center is a midsize Duluth, Georgia-based answering service. Their services include Call Center Services.
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UndisclosedUndisclosed10 - 49Seneca, SC
Services provided
100% Call Center ServicesCall center service ProComm is in Seneca, South Carolina. They provide Call Center Services.
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UndisclosedUndisclosed50 - 249Conyers, GA
Services provided
20% Call Center Services20% Direct Marketing20% Fulfillment +2 services20% Other Design20% Print DesignCall center company DG Solutions, Inc. Provides Call Center Services and Fulfillment. They were established in 1980.
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UndisclosedUndisclosed2 - 9Atlanta, GA
Services provided
25% CRM Consulting and SI25% Corporate Training & Coaching25% Customer Service Outsourcing +1 service25% UX/UI DesignCX Talks, an user experience agency, was established in 2017. The team focuses on UX/UI Design and Corporate Training & Coaching.
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List of the Top 5 Athens BPO Services
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Undisclosed$50 - $99 / hr50 - 249Bogart, GA
Ability to deliver
22.2/40.016.2/20 Reviews6/10 Clients & Experience0/10 Market PresenceService focus
45% Back Office Outsourcing55% Other -
$50,000+< $25 / hr1,000 - 9,999Duluth, GA
Ability to deliver
29.6/40.016.2/20 Reviews8.7/10 Clients & Experience4.7/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
Undisclosed< $25 / hr50 - 249Duluth, GA
Ability to deliver
26.4/40.014.6/20 Reviews6.6/10 Clients & Experience5.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Lawrenceville, GA
Ability to deliver
16.2/40.016.2/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$10,000+< $25 / hr1,000 - 9,999Norcross, GA
Ability to deliver
15/40.015/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
Undisclosed$50 - $99 / hrFreelancerAthens, GA
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
UndisclosedUndisclosed10 - 49Madison, GA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$25 - $49 / hr50 - 249Duluth, GA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
65% Back Office Outsourcing35% Other -
UndisclosedUndisclosed250 - 999Duluth, GA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$50,000+$200 - $300 / hr1,000 - 9,999Norcross, GA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
65% Back Office Outsourcing35% Other -
UndisclosedUndisclosed10 - 49Duluth, GA
Ability to deliver
3.4/40.00/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr1,000 - 9,999Atlanta, GA
Ability to deliver
20/40.014/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+$100 - $149 / hr2 - 9Lawrenceville, GA
Ability to deliver
5.5/40.00/20 Reviews1.8/10 Clients & Experience3.7/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$100 - $149 / hr10 - 49Alpharetta, GA
Ability to deliver
30.3/40.016.2/20 Reviews9.3/10 Clients & Experience4.8/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed2 - 9Gainesville, GA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed2 - 9Gainesville, GA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
Undisclosed< $25 / hr2 - 9Duluth, GA
Ability to deliver
3.7/40.00/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
Undisclosed$25 - $49 / hr250 - 999Roswell, GA
Ability to deliver
12.1/40.00/20 Reviews6.2/10 Clients & Experience5.9/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
Undisclosed< $25 / hr250 - 999Alpharetta, GA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Alpharetta, GA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing
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