Top BPO Companies in Austin

Ratings Updated: September 18, 2026

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ROI CX Solutions

4.8 4 reviews

Verified

$50,000+

Undisclosed

1,000 - 9,999

Serves Austin, TX

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +4 services

15% Finance & Accounting Outsourcing (FAO)

10% Content Moderation Services

10% Data Annotation Services

5% HR Outsourcing

ROI CX Solutions is a customer support service provider specializing in managing customer interactions and enhancing service delivery. The company receives overwhelmingly positive feedback, with approximately 95% of reviewers praising its flexibility, timely delivery, and ability to improve response times significantly. Clients commend their adaptability to unique needs, while a few suggest a need for more proactive initiative and early alignment efforts.

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Reviews mention Creative
Clients have consistently praised ROI CX Solutions for their creative approach in adapting to unique support needs and enhancing user experience. One client highlighted their 'collaboration creatively to elevate the overall user experience,' showcasing a strong emphasis on innovation. Overall sentiment reflects satisfaction, particularly in their ability to maintain effective communication and flexibility, although suggestions for proactive initiatives indicate room for improvement in anticipating client needs.

Call Center Services for Software Dev Company

4.5 Feb 25, 2026

ROI CX Solutions has flexible adjustments to our tech stack learning curve and system navigation. They maintain consistent communication, adapt seamlessly to our support needs, and collaborate creatively to elevate the overall user experience — their care and support shine through clearly.
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Industry Experience

ROI CX Solutions has demonstrated expertise across several industries, including retail, medical, hospitality & leisure, and consumer products & services. Clients praised their responsiveness, professionalism, and ability to enhance operational efficiency. In retail, they excelled in issue resolution and communication. In medical, they improved patient experience and call handling metrics. In hospitality, they showcased flexibility and cost management, while in consumer products, they significantly reduced response times and elevated customer satisfaction. Overall, their strengths align well with organizations seeking effective support solutions in these sectors.
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Hospitality & leisure Retail

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More responsive than most other service providers

ROI CX Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Austin, Texas (1) Dallas, Texas (1) Shiner, United States (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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Hugo Inc.

5.0 28 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Serves Austin, TX

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Well-organized projects
Clients have consistently praised Hugo for their well-organized project management and efficient onboarding processes. One client noted the ease of collaboration, stating, 'It felt very natural' and highlighted their ability to start operations in less than three weeks. Another client emphasized their 'top-notch' onboarding and seamless communication, with team members going 'above and beyond expectations' to ensure project success. Overall, the sentiment reflects a strong appreciation for Hugo's structured approach to project execution.

Outsourced Accounting & Content Writing for IT Services Firm

4.5 Sep 11, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Digital Strategy for Environmental Solutions Platform

5.0 Aug 29, 2023

We had an onboarding session that lasted 1 week and then on-going meetings and conversations depending on project timelines. Their onboarding documentation was very thorough and easy to follow.
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Accounting Services for Marketing & Venture Capital Firm

5.0 Aug 24, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Scaling & QA Services for Media Company

5.0 Aug 23, 2023

From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect.
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Staff Aug & Content Moderation for Blockchain Technology Co

5.0 Aug 23, 2023

Their onboarding was top-notch, ensuring a smooth start. Communication flowed effortlessly via a dedicated Slack channel and email. Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Top Customer Service

5.0 68 reviews

Verified

$1,000+

Undisclosed

250 - 999

Serves Austin, TX

Services provided

55% Customer Service Outsourcing

15% Data Annotation Services

10% Back Office Outsourcing +2 services

10% Call Center Services

10% Content Moderation Services

Top Customer Service is a company specializing in customer support and content writing services. Across various businesses, from digital marketing to auto detailing and construction, they received overwhelmingly positive feedback, with over 90% of clients praising their professionalism, effective communication, and ability to enhance customer interaction. Notably, 80% of reviewers highlighted their responsiveness and brand representation, underlining their commitment to client satisfaction and operational improvement.

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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) $200,000 to $999,999 (6) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.
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More responsive than most other service providers

Top Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (18) Canada (13) France (1)

This provider is fluent in 20 languages:

English

Spanish

Arabic

Hindi

Russian

Japanese

German

Javanese

Korean

French

Turkish

Italian

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This provider is available in 35 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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TDCX

4.8 12 reviews

Verified

$100,000+

Undisclosed

10,000+

Serves Austin, TX

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Trustworthy
Clients consistently express high levels of trust in TDCX, highlighting their commitment to transparency and collaboration. One client noted that TDCX fosters a culture where concerns can be raised, enhancing operational efficiencies and trust among all parties. Another emphasized the strong alignment and accountability demonstrated by TDCX's team, which facilitated a seamless working relationship. Overall, the sentiment reflects a strong belief in TDCX's reliability and dedication to client success.

Customer Service, Security & Risk Assessment for Fintech Co

5.0 Apr 28, 2022

TDCX has created a culture where everyone at every level can raise a question or concern which has enabled my engagements with them to result in countless operating enhancements as well as large scale operating shifts making all partners in the network increase outputs. This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client where everyone wins, including other vendors in the network. More partners should strive to operate this way.
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BPO Services for E-Commerce Company

5.0 Mar 31, 2022

The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. In addition, the team is also organised and hold themselves accountable in timeline and deliverables. The managers are very easy to work with, there is alignment and also trust between us.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Impactable

4.4 31 reviews

Premier Verified

$1,000+

$200 - $300 / hr

10 - 49

San Antonio, TX

Services provided

35% Advertising

25% Pay Per Click

15% Sales Outsourcing +3 services

10% Direct Marketing

10% Marketing Strategy

5% Social Media Marketing

Impactable is a digital marketing agency specializing in LinkedIn advertising and B2B growth strategies. Client reviews consistently highlight Impactable's deep expertise in LinkedIn advertising, effective project management, and strategic insights that drive measurable success. Approximately 100% of reviewers mentioned the agency's professionalism and responsiveness, with over 80% noting improvements in lead generation or brand visibility. Overall, client satisfaction with Impactable's services is notably high.

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Reviews mention Proactive
Clients consistently highlight Impactable's proactive approach, emphasizing their commitment to strategic partnership rather than mere execution. For instance, one CMO noted their 'proactivity and professionalism' in managing LinkedIn ads, while another Marketing Operations Manager praised their 'proactive communication' and ability to identify opportunities before issues arose. Overall, feedback reflects a strong sentiment of appreciation for their continuous engagement, regular updates, and willingness to adjust strategies, fostering a collaborative environment that enhances project outcomes.

Advertising for Business Coaching Company

4.5 Feb 4, 2026

Impactable demonstrated excellent project management throughout the engagement. Deliverables were consistently provided on time, and communication was clear, organized, and proactive. Steven Doub maintained a reliable weekly cadence that kept projects moving forward and ensured our team always knew priorities, timelines, and next steps. They were highly responsive to our needs, quick to adjust based on feedback, and proactive in identifying opportunities or potential issues before they became problems. Overall, their approach made the engagement smooth, efficient, and easy to manage.
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LinkedIn Advertising Services for Sales Automation Platform

5.0 Feb 4, 2026

The knowledge, proactivity, and professionalism of the company have been impressive. Everything just works.
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Digital Marketing for Cleaning Products Company

4.5 Feb 10, 2026

Impactful provided regular bi-weekly campaign updates. At the end of each month, my account rep Laura provided detailed analytics including recommended actions and tactics to improve results going forward. They were constantly monitoring and tweaking our ad performance and making helpful suggestions to improve creatives. Every month Impactful provides suggested actions for improvement. They were constantly tweaking campaigns to maximize outcomes.
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Industry Experience

Impactable has garnered positive feedback across various industries, notably in technology, business services, and manufacturing. Clients commend their expertise in LinkedIn advertising, lead generation, and data-driven strategies. The overall sentiment reflects strong project management, timely delivery, and effective communication, leading to enhanced brand awareness and lead conversion. Clients in the healthcare and energy sectors also highlight their adaptability and strategic guidance. Potential clients in these industries can expect a proficient partner in digital marketing and advertising.
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Energy & natural resources Advertising & marketing Consulting Healthcare Research Design Other industries IT Services Human Resources Business services Information technology Cleaners Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (7) $50,000 to $199,999 (3) $200,000 to $999,999 (1)

What Clients Have Said
Overall feedback regarding Impactable's cost and value for money is largely positive. Clients frequently noted that the pricing aligns well with their budgets, with one stating, 'their pricing fit our budget, they were a great culture fit.' However, some reviews indicated dissatisfaction with the perceived value, particularly regarding the lack of proactive engagement and optimization efforts. While many clients experienced significant ROI, including a 20x return on ad spend, others felt that the service did not meet expectations, citing poor communication and ineffective campaign management.
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United States (20) Canada (5) Australia (1) Estonia (1) India (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 2 time zones:

Eastern Standard Time (EST)

Pacific Standard Time (PST)

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ContactWorks

5.0 10 reviews

$5,000+

$25 - $49 / hr

50 - 249

Austin, TX

Services provided

50% Customer Service Outsourcing

25% Call Center Services

25% Sales Outsourcing

ContactWorks is a comprehensive contact center service provider delivering solutions across various industries, with a focus on customer support, technical assistance, and call center management. With an overwhelming majority of positive feedback, reviewers consistently highlight the company's responsiveness, transparency, and ability to meet deadlines. Approximately 90% of reviewers commend ContactWorks for their exceptional customer service and seamless integration with client teams, emphasizing their strong leadership and collaborative culture.

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Reviews mention Team players
The feedback regarding ContactWorks highlights their exceptional team-oriented approach. Clients appreciate the team's responsiveness and commitment to understanding their needs, often implementing changes swiftly. One client noted that the team embodies the philosophy of 'your win is our win,' demonstrating genuine investment in client success. Overall, the sentiment is highly positive, with clients recognizing the team's agility, knowledge, and high standards, marking them as true partners in achieving business objectives.

Customer Support Services for Premium Car Rental Company

5.0 Mar 6, 2023

ContactWorks is extremely responsive and has been a great partner over the years. The team and operations managers do a great job of understanding our needs and can implement changes very quickly, often immediately or build out completely new workflows in less than a week. The team is agile, knowledgeable, and set high standards for themselves. The team members we work with at ContactWorks have real buy-in to our company. They care about outcomes and treat our business as their business. Based on my interactions with all levels of the company, from new hires working the phones to upper leadership that plan strategy, everyone is super nice and invested in our success.
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Industry Experience

ContactWorks has received positive feedback across various industries including Business Services, Telecommunications, Education, and Retail. Clients praise their expertise in customer support and operational efficiency, particularly in delivering high-quality service during peak times. The overall sentiment highlights their adaptability and strong communication skills, making them an excellent fit for sectors requiring reliable support solutions. Their strengths are especially noted in technical assistance and strategic partnership, positioning them as a valuable resource for businesses in need of tailored customer service.
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Telecommunications IT Services Education Transportation Retail Business services

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Average Project Cost Breakdown

$50,000 to $199,999 (3) Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight ContactWorks' competitive pricing and exceptional value for money. Feedback indicates that their services fit within budget constraints while maintaining high-quality support. For instance, one client noted, 'Pricing fit our budget' and 'Good value for cost,' while another mentioned saving $1,500 monthly. Overall, the sentiment is overwhelmingly positive, with clients appreciating the blend of affordability and quality service across various projects.
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United States (8) Mexico (1)

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Personiv

5.0 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Austin, TX

Services provided

35% Accounting

35% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

10% Fractional CFO Services

Personiv is a graphic design outsourcing company providing a team of skilled artists to handle overflow work for businesses, such as designing billboards. Client feedback highlights their professionalism, effective project management, and consistent quality, with 100% positive reviews. Their ability to efficiently manage workload and maintain high standards is frequently praised, demonstrating reliability and a strong partnership with their clients.

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Industry Experience

Personiv demonstrates strong expertise in the Advertising & Marketing industry, providing efficient support for billboard design projects. Clients appreciate their ability to seamlessly manage high volumes of design work while maintaining quality. The sentiment reflects high satisfaction, particularly in project management and team professionalism. Personiv's commitment to employee care leads to stability and improved output. Companies in need of scalable design solutions may find Personiv to be an excellent partner.
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Advertising & marketing

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have expressed strong satisfaction with the cost-effectiveness and value provided by Personiv, noting an annual investment of $75,000–$100,000 for substantial workload alleviation. One client highlighted that outsourcing to Personiv allowed them to offload 12% of their workload efficiently, maintaining high-quality output comparable to their in-house team. Overall, clients appreciate the reliability and professionalism of Personiv's services, indicating that the return on investment justifies the costs.
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BorderlessMind

4.8 2 reviews

$1,000+

< $25 / hr

10 - 49

Austin, TX

Services provided

80% IT Staff Augmentation

15% Back Office Outsourcing

5% HR Consulting

BorderlessMind is a software development company specializing in staff augmentation, providing expertise in areas such as iOS, Android, web development, and .NET client-server solutions. Reviewers consistently praise their responsiveness and ability to integrate with existing teams, with 100% of feedback highlighting their impressive communication and commitment to achieving success. Some mention occasional language barriers and alignment issues, but these are generally met with swift resolution by BorderlessMind.

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Industry Experience

BorderlessMind has received positive feedback across multiple industries, notably in IT Services and data solutions. Clients commend their expertise in frontend and backend development, particularly in C#, SQL, and mobile applications. Strengths include effective communication, responsiveness, and successful collaboration within agile frameworks. Overall sentiment indicates that BorderlessMind is a suitable partner for companies seeking staff augmentation and custom software development, especially in technically complex environments.
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IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients express satisfaction with BorderlessMind's cost-effectiveness and value for money. One client noted an investment of $25,000–$40,000, highlighting their successful project outcomes and efficient communication. Another client appreciated the team's responsiveness and adaptability, indicating a strong alignment with project needs despite occasional miscommunications. Overall, feedback suggests that clients find BorderlessMind's services to be a worthwhile investment, contributing positively to their project goals.
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Netherlands (1) United States (1)

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Austin, TX

106 East 6th Street
Austin, TX 78701
2 - 5

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eClerx

Not yet reviewed

$5,000+

Undisclosed

10,000+

Austin, TX

Services provided

35% Custom Software Development

25% Back Office Outsourcing

20% Call Center Services +2 services

15% Generative AI

5% Robotics Process Automation

EClerx is a large custom software development firm founded in 2000. Their team offers Custom Software Development and Back Office Outsourcing.
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Detach Solutions

5.0 6 reviews

$1,000+

< $25 / hr

50 - 249

Austin, TX

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Mobile App Development +2 services

20% Web Design

20% Web Development

Detach Solutions is a digital marketing agency specializing in SEO, content strategy, and social media management. The company receives highly positive feedback, with clients praising their strategic depth and data-driven approach. Approximately 95% of reviews highlight their excellent project management and client-focused commitment, though some suggest quicker implementation of experimental campaigns could enhance agility.

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Industry Experience

Detach Solutions excels in the Information Technology sector, specifically in digital marketing, SEO, and content strategy. They have successfully improved online visibility and engagement for clients like Global Venture Insights through tailored strategies and data-driven insights. Overall sentiment in this industry highlights Detach's commitment to client success, strategic depth, and effective communication. Their adaptability and thorough project management further enhance their reputation, making them a strong candidate for IT-related projects seeking robust digital solutions.
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Information technology

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight Detach Solutions' pricing as fitting their budget and providing good value for the cost. One client noted that the company's pricing was a key factor in their selection, emphasizing the strong ROI achieved through comprehensive digital marketing strategies. Overall, the sentiment reflects satisfaction with the cost-effectiveness of the services provided, alongside a commitment to delivering measurable results and maintaining transparency throughout the engagement.
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Austin, TX

5900 Balcones Drive # 11213
Austin, TX 78731
10 - 15

+1(210)-981-6179

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mindStart Solutions

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Austin, TX

Services provided

48% Call Center Services

32% Customer Service Outsourcing

20% Social Media Marketing

Launched in 2000, mindStart Solutions is a midsize call center company. Their team offers Call Center Services and Customer Service Outsourcing.
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AthenaHealth

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Austin, TX

Services provided

56% Back Office Outsourcing

44% Customer Service Outsourcing

AthenaHealth is a Back Office Outsourcing company established in 1997. Their team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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Austin, TX

800 W. Cesar Chavez St.,
Austin, TX 78701
151 - 200

800.981.5084

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Consero

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Austin, TX

Services provided

75% Back Office Outsourcing

25% Call Center Services

Consero is a Back Office Outsourcing company in Austin, Texas and Boston, Massachusetts. They offer Back Office Outsourcing and Call Center Services and were founded in 2006.
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Invenio Solutions

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Austin, TX

Services provided

80% Sales Outsourcing

20% Call Center Services

Founded in 2010, Invenio Solutions is a Sales Outsourcing company. Their services include Sales Outsourcing and Call Center Services.
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Evins Personnel Consultants

Not yet reviewed

$1,000+

$25 - $49 / hr

1,000 - 9,999

Austin, TX

Services provided

60% Call Center Services

40% Business Consulting

Headquartered in Austin, Texas, Evins Personnel Consultants is a large phone answering service. Their services include Call Center Services and Business Consulting.
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Med Revolve Billing

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Austin, TX

Services provided

50% Customer Service Outsourcing

30% Call Center Services

20% Back Office Outsourcing

Med Revolve Billing is a Customer Service Outsourcing company launched in 2022. Their services include Customer Service Outsourcing and Call Center Services.
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EBQ

4.8 43 reviews

$5,000+

Undisclosed

250 - 999

Austin, TX

Services provided

40% Sales Outsourcing

20% CRM Consulting and SI

20% Email Marketing +2 services

10% Call Center Services

10% Other Digital Marketing

EBQ is a business development company specializing in lead generation and sales outreach services. Reviewers consistently praise EBQ for their effective communication, timely delivery, and high-quality leads, with 100% indicating satisfaction with their project management and responsiveness. A notable 90% of clients highlight their impressive team dynamics and alignment with client values, showcasing EBQ as a reliable partner for scaling sales efforts.

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Reviews mention Great team
The overall sentiment towards EBQ's team is highly positive, with clients consistently praising their professionalism and partnership. One client noted, 'The people who work at EBQ were really good partners,' highlighting the team's commitment and transparency during transitions. Another remarked on their 'positive can-do attitude' and 'very low turnover rate,' indicating stability and expertise. Clients appreciate the team's responsiveness and ability to adapt, making them a valuable asset in achieving business goals.

Sales Outsourcing for Education Software Company

5.0 Aug 22, 2024

EBQ was exceptionally professional, thorough, and on-top-of-things! Our entire team was blwn away week after week as EBQ consistently met or exceeded our expectations. On top of that, they were so kind and personable — it was just an added treat to have a team not only great at their jobs, but also fun to work with!
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Email Mktg & Cold Calling for Water Quality Monitoring Co

5.0 Dec 6, 2023

The EBQ team was proactive, communicative, data-driven, and effective. In addition, they were humble and collaborative in their approach. Most of all, I very much appreciated their speed of movement. Everything about this company is impressive. The quality of their team is remarkable, and their willingness to listen, test, and iterate is commendable.
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Sales Outsourcing for Digital Marketing Agency

5.0 Jun 28, 2022

What distinguishes EBQ from the competition is that they have highly competent people and a strong team. They run very smoothly and perform all their hours on the execution level. Overall, they've been really receptive.
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Email Marketing and SI for Payment Software Company

5.0 Oct 21, 2019

Excellent people with good skills. They will seek to find the answer if they don't know it. The workflow between our team and theirs was excellent, with great communication.
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Sales Outsourcing for Software Company

4.0 Nov 22, 2024

The people who work at EBQ were really good partners. Dante, our Sales contact who was with us from Day One, is extraordinary in his role and a fantastic human, to boot. The team that he assembled for us experienced some turnover throughout the duration of our partnership and he did a great job providing stability and being transparent about what each change meant for our business. But even through less-than-smooth periods, the EBQ people were terrific partners, and we worked through everything as a team.
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Industry Experience

EBQ demonstrates extensive expertise across various industries, including Financial Services, Information Technology, Education, and Other sectors. Clients consistently commend their effectiveness in lead generation, appointment setting, and customer engagement. The sentiment across reviews is overwhelmingly positive, highlighting strengths in communication, project management, and adaptability. Industries like Financial Services and Information Technology particularly benefit from their targeted outreach and strategic insights, making EBQ a strong choice for companies seeking to enhance their sales pipelines.
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IT Services Information technology Financial services Education Advertising & marketing Transportation Business services Nonprofit Other Industry Software Telecommunications Arts, entertainment & music

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Average Project Cost Breakdown

$10,000 to $49,000 (17) $50,000 to $199,999 (12) Less than $10,000 (3) $200,000 to $999,999 (2)

What Clients Have Said
Client feedback consistently highlights EBQ's strong value for money, with many noting a significant return on investment. For instance, one client reported a pipeline growth that was 3-5 times the cost of services, while another highlighted a 400% increase in appointments set, emphasizing the cost-effectiveness of their engagement. Overall, clients express satisfaction with EBQ's pricing structure, describing it as fitting their budgets while delivering high-quality leads and results, reinforcing their reputation as a valuable partner.
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United States (38) Canada (3) England (1)

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DJM Sales & Marketing

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Austin, TX

Services provided

80% Sales Outsourcing

20% Back Office Outsourcing

DJM Sales & Marketing is a Sales Outsourcing company. Founded in 1997, the team provides Sales Outsourcing and Back Office Outsourcing.
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Hastings Humans

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Austin, TX

Services provided

70% Call Center Services

30% Customer Service Outsourcing

Established in 1948, Hastings Humans is a telephone answering service. The firm provides Call Center Services and Customer Service Outsourcing.
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Everise

Not yet reviewed

$250,000+

Undisclosed

10,000+

Austin, TX

Services provided

10% AI Development

10% Application Testing

10% Blockchain +7 services

10% Branding

10% Call Center Services

10% Custom Software Development

10% Customer Service Outsourcing

10% Generative AI

10% IT Managed Services

10% Mobile App Development

Founded in 2016, Everise is a branding firm. In Singapore and Austin, Texas, the team specializes in Branding and IT managed services.
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Austin, TX

13011 McCallen Pass Suite 210
Austin, TX 78753
1001 - 2000

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SkipForce

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Austin, TX

Services provided

90% Sales Outsourcing

10% Commercial Property Management

SkipForce is a Sales Outsourcing company launched in 2019. The team focuses on Sales Outsourcing and Commercial Property Management and is in Austin, Texas.
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TRANSFORM Solutions

4.9 10 reviews

$5,000+

< $25 / hr

250 - 999

Austin, TX

Services provided

35% Data Annotation Services

20% Generative AI

15% AI Agents +3 services

10% Back Office Outsourcing

10% Content Moderation Services

10% Document Digitization & Management

TRANSFORM Solutions is a data solutions company that specializes in data collection, mining, and workflow simplification services. Their reviews are overwhelmingly positive, with 100% of clients praising their communication, timely delivery, and value for cost. Clients commend their ability to adapt to feedback and consistently deliver high-quality results, making them a reliable choice for data-driven projects.

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Industry Experience

TRANSFORM Solutions has received positive feedback across various industries, including Non-profit, Information Technology, Manufacturing, Financial Services, and others. Clients commend their strong communication, timely delivery, and ability to adapt to project needs. The company excels in data mining and lead generation, significantly improving sales growth and operational efficiency. Overall sentiment is highly favorable, making them a suitable partner for organizations seeking expertise in targeted marketing, workflow simplification, and data management.
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Information technology Manufacturing Other industries Healthcare Software Non-profit Financial services

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Average Project Cost Breakdown

Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight TRANSFORM Solutions' excellent value for money, often noting that their pricing aligns well with project budgets. One client stated, 'Good value for cost,' while another emphasized, 'Pricing fit our budget.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, with multiple clients expressing a willingness to return for future projects, indicating a strong perception of value received relative to the investment made.
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More responsive than most other service providers

TRANSFORM Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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View projects from:

Savannah, Georgia (1) Dallas, Texas (1) Traverse City, Michigan (1) Terrace Heights, New York (1) Menlo Park, California (1) San Clemente, California (1) Stirling, New Jersey (1) Warminster, Pennsylvania (1)

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Boon-Chapman

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Austin, TX

Services provided

90% Back Office Outsourcing

10% Call Center Services

Boon-Chapman is a Back Office Outsourcing company. Their midsize team of employees is headquartered in Austin, Texas. Their team offers Back Office Outsourcing and Call Center Services.
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Texas Call Center Solutions, LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Austin, TX

Services provided

80% Call Center Services

20% Back Office Outsourcing

In Austin, Texas, Texas Call Center Solutions, LLC is a call center. They provide Call Center Services and Back Office Outsourcing.
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Level180

4.8 5 reviews

$1,000+

$100 - $149 / hr

2 - 9

Austin, TX

Services provided

35% Sales Outsourcing

25% Direct Marketing

20% Business Consulting +1 service

20% Corporate Training & Coaching

Level180 is a professional email marketing agency specializing in cold emailing and direct marketing strategies. Reviewers consistently highlight their effective communication, innovative approaches, and dedication to client goals, resulting in positive outcomes such as increased leads and client engagement. Approximately 100% of reviews commend their professionalism and responsiveness, though some suggest improvements in quality control and non-standard techniques.

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Industry Experience

Level180 has demonstrated strong expertise across several industries, including Non-Profit, Information Technology, Telecommunications, and Business Services. Clients have praised their innovative approaches, effective communication, and dedication to achieving measurable results, such as increased lead generation and improved outreach. Overall, feedback reflects a positive sentiment, with clients noting Level180's professionalism and adaptability, making them a suitable partner for organizations in need of marketing solutions in these sectors.
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Select Industry to see insights

Non-profit Information technology Telecommunications Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have consistently praised Level180 for delivering excellent value for money, noting that their pricing aligns well with project budgets. One client highlighted the company's 'great culture fit' and 'exceptional' service quality, while another appreciated their 'flexibility' and 'integrity.' Overall, feedback indicates that clients feel they receive substantial returns on their investment, with effective communication and innovative strategies enhancing the perceived value of their services.
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Pretoria, South Africa (1) Johannesburg, South Africa (1) Plettenberg Bay, South Africa (1)

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Austin, TX

701 Tillery Street
Austin, TX 78702
1

+1 512 214 0451

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Elevate Clients Inc

Not yet reviewed

$1,000+

$100 - $149 / hr

10 - 49

Austin, TX

Services provided

50% Sales Outsourcing

35% Demand Generation Marketing

15% Call Center Services

Sales Outsourcing company Elevate Clients Inc was launched in 2022. Headquartered in Austin, Texas, the team provides Sales Outsourcing and Demand Generation Marketing.
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ArgonDigital

Not yet reviewed

$50,000+

Undisclosed

50 - 249

Austin, TX

Services provided

15% ECM Consulting and SI

10% Business Consulting

10% Corporate Training & Coaching +9 services

10% Document Digitization & Management

10% E-Commerce Development

10% Enterprise App Modernization

10% Other IT Consulting and SI

5% BI & Big Data Consulting & SI

5% CRM Consulting and SI

5% Custom Software Development

5% Ecommerce Marketing

5% Unified Communications Consulting & SI

Founded in 1990, ArgonDigital is an ECM consulting and SI company. The team offers ECM consulting and SI and other IT consulting and SI.
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Valuecent Consultancy Private Limited

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Austin, TX

Services provided

50% Finance & Accounting Outsourcing (FAO)

25% Accounting

20% Customer Service Outsourcing +1 service

5% Tax Law

Finance & Accounting Outsourcing (FAO) company Valuecent Consultancy Private Limited was launched in 2012. The team focuses on Finance & Accounting Outsourcing (FAO) and Accounting.
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Austin, TX

18A & 5900 Balcones Drive, Suite 100
Austin, TX 78731
6 - 9

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Ethoca

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Bee Cave, TX

Services provided

100% Back Office Outsourcing

Ethoca is a Toronto, Canada-based Back Office Outsourcing company. Their services include Back Office Outsourcing.
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Bee Cave, TX

13413 Galleria Circle
Bee Cave, TX 78738
16 - 20

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MHRCM

Not yet reviewed

$25,000+

< $25 / hr

50 - 249

Round Rock, TX

Services provided

50% Back Office Outsourcing

50% Call Center Services

MHRCM is a call center service and Back Office Outsourcing company. Established in 2018, the team specializes in Call Center Services and Back Office Outsourcing.
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Cover Desk

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Austin, TX

Services provided

100% Back Office Outsourcing

Cover Desk is a small Back Office Outsourcing company. Launched in 2018, the team provides Back Office Outsourcing.
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Amoha RCM

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Austin, TX

Services provided

100% Back Office Outsourcing

Amoha RCM is an Austin, Texas-based Back Office Outsourcing company. The team provides Back Office Outsourcing.
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OutboundEngine

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Austin, TX

Services provided

50% Email Marketing

25% Call Center Services

25% Social Media Marketing

OutboundEngine is an Email Marketing company. The team provides Email Marketing and Call Center Services, and the company is located in Austin, Texas and Phoenix, Arizona.
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Burnett Specialists

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Austin, TX

Services provided

40% Call Center Services

20% Business Consulting

20% Finance & Accounting Outsourcing (FAO) +1 service

20% HR Consulting

Burnett Specialists is a call center. The midsize Austin, Texas-based team focuses on Call Center Services and Finance & Accounting Outsourcing (FAO). The company was established in 1974.
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Chazey Partners

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Austin, TX

Services provided

40% Business Consulting

20% Back Office Outsourcing

20% Generative AI +1 service

20% Robotics Process Automation

Chazey Partners is a Business Consulting company. Their team is headquartered in Austin, Texas and specializes in Business Consulting and Back Office Outsourcing.
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Innosphere Information Technology

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Austin, TX

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Customer Service Outsourcing +2 services

20% IT Strategy Consulting

20% Social Media Marketing

Social media marketing firm Innosphere Information Technology is based in Austin, Texas. Launched in 2024, the team offers Social Media Marketing and IT strategy consulting.
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Traitwise

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Austin, TX

Services provided

100% Call Center Services

Traitwise is a small call center company based in Austin, Texas. Their services include Call Center Services.
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K-Kan

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Austin, TX

Services provided

70% Back Office Outsourcing

30% Accounting

K-Kan is a small Back Office Outsourcing company established in 2009. Their services include Back Office Outsourcing and Accounting.
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4 Pillars IT

Not yet reviewed

Undisclosed

$100 - $149 / hr

2 - 9

Austin, TX

Services provided

30% IT Managed Services

25% Call Center Services

15% Cloud Consulting & SI +2 services

15% Cybersecurity

15% IT Strategy Consulting

4 Pillars IT, a small IT managed services company, is located in Austin, Texas. Their services include IT managed services and Call Center Services.
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Tech Team One

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Austin, TX

Services provided

40% IT Managed Services

20% Back Office Outsourcing

20% Call Center Services +1 service

20% IT Staff Augmentation

Tech Team One is a small IT managed services company in Austin, Texas. The team offers IT managed services and IT staff augmentation.
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Hawkins Personnel Group

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Austin, TX

Services provided

20% Business Consulting

20% Call Center Services

20% Finance & Accounting Outsourcing (FAO) +2 services

20% HR Consulting

20% IT Managed Services

Hawkins Personnel Group is a call center. The agency is based in Austin, Texas. Their services include Call Center Services and Finance & Accounting Outsourcing (FAO).
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WithPort

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Austin, TX

Services provided

50% Staffing

30% Recruiting

10% Back Office Outsourcing +1 service

10% HR Outsourcing

Based in Austin, Texas, WithPort is a Staffing company. They specialize in Staffing and Recruiting and were founded in 2023.
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tfleads

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Austin, TX

Services provided

10% Advertising

10% Content Marketing

10% Digital Strategy +7 services

10% Email Marketing

10% Market Research

10% Marketing Strategy

10% Media Planning & Buying

10% Pay Per Click

10% Sales Outsourcing

10% Social Media Marketing

Launched in 2014, tfleads is a small Austin, Texas-based Advertising company. Their services include Advertising and Market Research.
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Uptime Legal

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Austin, TX

Services provided

30% Cloud Consulting & SI

30% Document Digitization & Management

30% IT Managed Services +1 service

10% Application Management & Support

Uptime Legal is an IT managed services company. Launched in 2002, their team focuses on IT managed services and cloud consulting & SI.
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Austin, TX

10900 Stonelake Boulevard
Austin, TX 78759
2 - 5

(888) 767-7447

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NetBounce Global LLC

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Austin, TX

Services provided

25% Accounting

25% Back Office Outsourcing

25% Finance & Accounting Outsourcing (FAO) +1 service

25% Staffing

Accounting company NetBounce Global LLC was founded in 2024. The agency focuses on Accounting and Back Office Outsourcing, and is small.
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Plivo

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Austin, TX

Services provided

30% AI Agents

20% API Development

15% Call Center Services +5 services

15% Unified Communications Consulting & SI

5% AI Development

5% Cloud Consulting & SI

5% Customer Service Outsourcing

5% Other IT Consulting and SI

Plivo is an AI Agents company. Located in Austin, Texas, their midsize team offers AI Agents and API Development. The firm was founded in 2011.
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Centex rack

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Georgetown, TX

Services provided

50% Business Consulting

50% Sales Outsourcing

Centex rack is a Business Consulting and Sales Outsourcing company. Based in Georgetown, Texas, their midsize team offers Business Consulting and Sales Outsourcing. The agency was founded in 2016.
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Peak Performers

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Austin, TX

Services provided

50% Business Consulting

30% IT Managed Services

20% Back Office Outsourcing

Peak Performers is a Business Consulting company. They were launched in 1994 and specialize in Business Consulting and IT managed services.
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Soliton Technologies Pvt Ltd

Not yet reviewed

$25,000+

$25 - $49 / hr

250 - 999

Austin, TX

Services provided

20% Custom Software Development

20% Enterprise App Modernization

10% AI Development +5 services

10% Application Management & Support

10% Application Testing

10% Customer Service Outsourcing

10% DevOps Managed Services

10% Generative AI

In Bengaluru, India and Austin, Texas, Soliton Technologies Pvt Ltd is a custom software development firm. Their services include Custom Software Development and Enterprise App Modernization.
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Austin, TX

4408 Spicewood Springs Road, #300 A, Austin, Texas, 78759
Austin, TX 78759
21 - 30

1-888-5 (1-888-576-5486)

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LQ Digital

Not yet reviewed

$100,000+

$150 - $199 / hr

250 - 999

Austin, TX

Services provided

25% Search Engine Optimization

15% Affiliate Marketing

15% Social Media Marketing +5 services

10% Call Center Services

10% Conversion Optimization

10% Demand Generation Marketing

10% Digital Strategy

5% Performance Marketing

LQ Digital, a SEO services firm, offer Search Engine Optimization and Social Media Marketing. They were established in 2006.
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Austin, TX

9050 N Capital of Texas Hwy
Austin, TX 78759
21 - 30

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Alpha K Medical Billing

Not yet reviewed

$5,000+

Undisclosed

50 - 249

Austin, TX

Services provided

30% Corporate Training & Coaching

15% Business Consulting

15% Call Center Services +3 services

15% Market Research

15% Public Relations

10% Branding

Alpha K Medical Billing is a Corporate Training & Coaching company. Founded in 2024, the company is located in Austin, Texas. Their services include Corporate Training & Coaching and Public
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Storm Medical Billing

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Austin, TX

Services provided

100% Back Office Outsourcing

Storm Medical Billing is a Back Office Outsourcing company. Their small team is in Austin, Texas. Their services include Back Office Outsourcing.
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GroupBDO LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Austin, TX

Services provided

100% Back Office Outsourcing

Founded in 2007, GroupBDO LLC, a small Back Office Outsourcing company, is in Austin, Texas. Their services include Back Office Outsourcing.
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COR Bookkeeping and Business Consulting

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Austin, TX

Services provided

40% Accounting

20% Back Office Outsourcing

20% Financial Advising & Planning +1 service

20% Financial Consulting

COR Bookkeeping and Business Consulting is an Accounting company. The Austin, Texas-based firm was founded in 2018. Their services include Accounting and Back Office Outsourcing.
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