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Featured
What are Featured Providers?
$1,000+< $25 / hr50 - 249Portland, ORServices provided
See all 18 projectsTECHSPEED INC is a Business Process Outsourcing company that specializes in Back Office Services and Administrative Support Services. They are highly praised for their reliability and proactive communication, with 100% of reviewers highlighting their effective project management and responsiveness. Clients consistently report satisfaction with their quality and efficiency, noting no areas for improvement.
$1,000+< $25 / hr50 - 249Shah Faisal Town, PakistanServices provided
See all 16 projectsAssistring LLC is a Business Process Outsourcing (BPO) company specializing in back-office and customer service solutions, including multichannel support and call center operations. With a 100% positive feedback rate, clients commend their operational reliability, seamless multichannel support, and ability to enhance sales and customer satisfaction, making them a dependable strategic partner for remote back office solutions.
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$1,000+$25 - $49 / hr2 - 9Islamabad, Pakistan
Services provided
See all 1 projectsIntelligent Solutions is a project management firm specializing in human resources, data entry, and compliance support. The company is praised for its meticulous project management capabilities, completing projects within time and budget constraints. Most feedback (around 90%) is positive, citing smooth communication, though some suggest improvements in the tone of client communications.
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$5,000+$50 - $99 / hr10 - 49Chişinău, Moldova
Services provided
IShunea Tech Solutions is a Chişinău, Moldova-based Back Office Outsourcing company. They offer Back Office Outsourcing and Custom Software Development.
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$1,000+$100 - $149 / hr50 - 249
Services provided
See all 1 projectsperceptiveCFO is an accounting and financial forecasting company that provides comprehensive bookkeeping and forecasting services. They have been praised for their proactive project management and customized service, with 100% of reviewers noting significant positive impacts such as cost savings and efficiency improvements. Clients appreciate their tailored approach, although they emphasize the need for client involvement in decision-making.
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$1,000+< $25 / hr10 - 49
Services provided
See all 1 projectsAffiliated Outsourcing is an outbound sales and customer service company, known for its ability to generate new business and handle customer issues effectively. Reviewers highlight their well-spoken staff, contributing to a $14,000 monthly savings for clients. While the service is praised, there is a suggestion for enhancing performance metrics.
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$250,000+$300+ / hr10,000+Paris, France
Services provided
Teleperformance is a large Paris, France-based Finance & Accounting Outsourcing (FAO) company. The team specializes in Finance & Accounting Outsourcing (FAO) and Back Office Outsourcing.
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$1,000+Undisclosed10 - 49
Services provided
See all 1 projectsMillion Dials Private Limited is a B2B sales development company specializing in lead generation, appointment setting, and business development. The company is highly regarded, with 100% positive feedback highlighting their ability to significantly increase booking and show-up rates. Clients particularly appreciate their timely delivery and exceptional communication, with no suggestions for improvement mentioned.
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$5,000+< $25 / hr10 - 49Addis Ababa, Ethiopia
Services provided
See all 1 projectsZare Innovations, LLC is a talent acquisition company specializing in providing pre-screened and skilled developers for SMBs. The reviews highlight a 100% positive feedback rate, emphasizing their competitive pricing, responsiveness, and the high quality of developers. Clients appreciate their excellent cultural alignment and consistent delivery on project timelines.
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$1,000+< $25 / hr50 - 249Mumbai, India
Services provided
See all 1 projectsExactus is a legal process outsourcing company noted for its efficiency in reducing administrative tasks, saving clients substantial time and money. With positive feedback focusing primarily on their responsibility and advisory capabilities, they save clients approximately 40 hours and $1,000 monthly. Some areas for improvement include their promotional offerings.
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$1,000+< $25 / hr1,000 - 9,999San Jose, CA
Services provided
See all 1 projectsLiveHelpIndia provides 24/7 live chat customer support, including voice and text-based virtual assistants, and human agents. Their services have significantly improved customer satisfaction scores to 90% and helped reduce operational costs. The feedback highlights their professional communication, timely delivery, and alignment with clients' values and budget, suggesting a strong cultural fit.
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$1,000+$50 - $99 / hr50 - 249Pembroke Pines, FL
Services provided
Professional Reimbursement Managers - PRM Billing, a Back Office Outsourcing company, was launched in 1995. They offers Back Office Outsourcing and Business Consulting.
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$1,000+< $25 / hr2 - 9
Services provided
See all 1 projectsVNC Australia is a professional bookkeeping service provider specializing in Xero-based solutions such as accounts receivable, accounts payable, payroll, and financial reviews. According to client feedback, 100% of reviewers commend their professionalism, clear communication, and affordability, though some suggest improvements in reporting work completed and costs. Overall, clients report increased satisfaction, reduced errors, and enhanced financial confidence.
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$1,000+< $25 / hr50 - 249Da Nang, Vietnam
Services provided
See all 1 projectsBPO.MP Company Limited offers data entry and project support services, particularly for businesses needing assistance with large-scale data processing tasks. Reviews highlight their efficient communication, ability to meet deadlines, and high-quality output, making them a reliable partner for outsourced projects.
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$1,000+< $25 / hr2 - 9
Services provided
See all 1 projectsProoffice Assist is a proficient provider of Administrative Support Services, excelling in Back Office Services and Remote Office Support. Their clients report significant improvements in administrative processes and commend their top-notch administrators and responsive management. With 100% positive feedback, Prooffice Assist demonstrates exceptional value and alignment with client needs.
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$1,000+< $25 / hr2 - 9
Services provided
See all 2 projectsWorldwide Call Centers is a reliable provider of inbound call and appointment scheduling services. Clients emphasize the company's strong performance, responsiveness, and improved communication, with 100% positive feedback and no suggested areas for improvement. Many reviewers note significant cost savings, with annual expenditures ranging from $50,000 to $199,999.
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$1,000+< $25 / hr50 - 249Oak Brook, IL
Services provided
See all 2 projectsNCC is a service provider specializing in outbound bill collection and appointment setting. Reviewers consistently praise NCC for their secure and efficient tools, leading to significant financial savings and increased company profitability. Approximately 85% of feedback highlights cost savings, while 50% mention workflow efficiency. Some suggest improvements in global reach and pricing.
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Undisclosed< $25 / hr250 - 999Huntington Beach, CA
Services provided
Back Office Outsourcing company TaskBullet is based in Huntington Beach, California. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed50 - 249Boston, MA
Services provided
See all 1 projectsCogito Corp is a quality assurance company specializing in regression testing for complex platforms. Reviews indicate that 100% of feedback highlights their competence in improving product quality and finding bugs before releases. Clients appreciate their cost-effectiveness, though some suggest enhanced initial training on tools like Jira and Slack could improve efficiency.
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$10,000+< $25 / hr1,000 - 9,999Hoang Mai, Vietnam
Services provided
Pure Moderation is a Customer Service Outsourcing company. Launched in 2006, the agency focuses on Customer Service Outsourcing and Call Center Services.
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$50,000+< $25 / hr10,000+Santa Monica, CA
Services provided
TaskUs is a call center company. Founded in 2008, the company is located in Santa Monica, California. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+$25 - $49 / hr1,000 - 9,999New Delhi, India
Services provided
See all 1 projectsJindalX offers customer support services, focusing on managing customer calls and ensuring client satisfaction. Reviews highlight significant improvements in customer satisfaction rates, with clients appreciating their efficient workflow and quick response times. Overall, JindalX is highly recommended for its effective customer management capabilities.
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$1,000+$50 - $99 / hr1,000 - 9,999New York, NY
Services provided
CureMD is a Back Office Outsourcing company. They are located in New York, New York. Their team provides Back Office Outsourcing and Custom Software Development.
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UndisclosedUndisclosed10 - 49
Services provided
Back Office Outsourcing company GoVirtuals is headquartered in Taguig, Philippines. Established in 2022, the team focuses on Back Office Outsourcing.
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Undisclosed$25 - $49 / hr50 - 249Birmingham, England
Services provided
Virtalent is a Back Office Outsourcing company. Their midsize team of employees is located in Birmingham, England. Their team provides Back Office Outsourcing and Customer Service Outsourcing.
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$10,000+< $25 / hr1,000 - 9,999Dubai, United Arab Emirates
Services provided
Raya CX is a Back Office Outsourcing company located in Cairo, Egypt and Dubai, United Arab Emirates. Their services include Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed250 - 999
Services provided
See all 1 projectsBil rite, a company specializing in administrative support services, received predominantly negative feedback in the provided review. Criticisms focus on poor project management and unprofessional behavior, with 100% of reviewers noting dissatisfaction and suggesting improvements. Such feedback highlights potential concerns for businesses seeking reliable back office services and business process outsourcing solutions.
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$5,000+Undisclosed10 - 49Warszawa, Poland
Services provided
Nessie Research Lab is a Back Office Outsourcing company. Based in Warszawa, Poland, the firm was founded in 2018. Their services include Back Office Outsourcing and Market Research.
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$1,000+< $25 / hr10 - 49
Services provided
Data Entry India is a Back Office Outsourcing company. Founded in 1992, the team provides Back Office Outsourcing and Call Center Services. The company is based in Ahmedabad, India.
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$1,000+< $25 / hr10 - 49
Services provided
See all 2 projectsAvirtual specializes in providing virtual assistance and back office services, such as administrative support and social media management. Reviews present a mixed picture: while one client expressed severe dissatisfaction with their website development and security practices, another praised their administrative services for saving over $1,000 monthly and improving internal processes. Avirtual's commitment to quality and dedication was noted by one reviewer, while another highlighted significant issues with accountability and professionalism.
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$25,000+Undisclosed250 - 999Anaheim, CA
Services provided
Founded in 1996, Consolidated Analytics is a Back Office Outsourcing company. The team offers Back Office Outsourcing and Business Consulting.
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UndisclosedUndisclosed250 - 999Woodbridge Township, NJ
Services provided
See all 1 projectsTranscure offers Electronic Health Record (EHR) and Telehealth services, demonstrating a high level of professionalism and timely delivery. Reviews indicate that clients find their services easy to use and appreciate their highly professional team. The company excels in Back Office Services and Remote Office Support, making it a reliable choice for administrative outsourcing needs.
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$1,000+$25 - $49 / hr250 - 999Lagos, Nigeria
Services provided
See all 1 projectsOutcess Solutions provides call management services and customer service analytics. Their ability to handle over 200 weekly calls, ensure efficient communication, and deliver detailed analytics reports has been highlighted positively. Clients are particularly impressed by their adeptness in remote work and the professional handling of customer inquiries, which directly led to increased walk-in patients and booked appointments.
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$1,000+< $25 / hr2 - 9Exeter, England
Services provided
Joanne Manville Virtual Assistance is a Back Office Outsourcing company. They focus on Back Office Outsourcing and were launched in 2015.
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$1,000+$25 - $49 / hr2 - 9
Services provided
See all 3 projectsWeb aziz is a web development company renowned for providing comprehensive digital solutions, including mobile apps and web applications. Reviews highlight their excellent project management, timely delivery, and deep understanding of client needs, resulting in improved operational efficiency and customer engagement. Impressively, over 60% of manual work was reduced, although more detailed documentation is suggested for further improvement.
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UndisclosedUndisclosed50 - 249San Mateo, CA
Services provided
See all 1 projectsRemotebase provides digital marketing services to promote various products. Client feedback highlights their impressive front-end design, quick responses, and reliable project management, often delivering results as described. Overall, reviews indicate satisfaction with their professional approach and performance.
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$1,000+< $25 / hr250 - 999Sahibzada Ajit Singh Nagar, India
Services provided
Back Office Outsourcing company Legal Support World was founded in 2008. In Victorville, California and Sahibzada Ajit Singh Nagar, India, the team offers Back Office Outsourcing and Real Estate
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UndisclosedUndisclosed1,000 - 9,999Caribbean, Saint Lucia
Services provided
Launched in 2012, itel is a large Caribbean, Saint Lucia-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Back Office Outsourcing.
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Undisclosed< $25 / hr50 - 249
Services provided
Secure MSO is a Back Office Outsourcing company. Launched in 2020, the agency is headquartered in Stafford, Texas. Their services include Back Office Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Karachi, Pakistan
Services provided
See all 3 projectsEPlanet Global offers web development, content management, and marketing campaign services. The reviews indicate that clients are consistently impressed with the company's punctuality, responsiveness, and ability to exceed expectations in terms of functionality and performance improvements. Clients also appreciate the fair pricing, making EPlanet Global a highly recommended partner for diverse digital projects.
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$1,000+< $25 / hr2 - 9Ahmedabad, India
Services provided
See all 1 projectsITZ Total Solutions is an IT company specializing in data collection services. The reviews reflect 100% positive feedback on their organization and quality, though 20% suggest improvement in communication timeliness. Overall, clients appreciate their professional project management and express a willingness to collaborate with ITZ Total Solutions again.
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$1,000+< $25 / hr250 - 999Reno, NV
Services provided
Hamly Business Solutions is a Back Office Outsourcing company. Their midsize team is headquartered in Reno, Nevada and Neelagiri, India. Their services include Back Office Outsourcing.
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$1,000+$50 - $99 / hr250 - 999Jaipur, India
Services provided
Unire Business Solution is a Back Office Outsourcing company. They provide Back Office Outsourcing and were founded in 2012.
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Undisclosed< $25 / hr10 - 49Wilmington, DE
Services provided
WeLabelData, a Back Office Outsourcing company, is in Wilmington, Delaware. They provide Back Office Outsourcing and were established in 2021.
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UndisclosedUndisclosed2 - 9Toronto, Canada
Services provided
Founded in 2015, Flex Legal Network is a Back Office Outsourcing company. The agency focuses on Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249
Services provided
Headquartered in Pasig, Philippines, F&A Hub (F & A Outsourcing Hub Philippines, Inc.) is a Back Office Outsourcing company. They focus on Back Office Outsourcing and Accounting.
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$1,000+< $25 / hr50 - 249Cairo, Egypt
Services provided
Contalents is a Back Office Outsourcing company founded in 2019. The midsize team focuses on Back Office Outsourcing and Recruitment Process Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Bogotá, Colombia
Services provided
BPM CONSULTING SAS is a call center company. They are located in Bogotá, Colombia, and their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Surrey, Canada
Services provided
Ask Datatech, a Back Office Outsourcing company, is in Surrey, Canada and Chicago, Illinois. Their services include Back Office Outsourcing and Market Research.
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$1,000+< $25 / hr50 - 249DA NANG, Vietnam
Services provided
See all 1 projectsHIKARI BPO SOLUTIONS specializes in image classification for AI projects, demonstrating proficiency in managing large volumes of data with high accuracy. Customer reviews commend their effective communication and confidentiality in handling sensitive information, underscoring the company's reliability and professionalism. Feedback highlights their ability to deliver projects on time and meet client expectations.
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Undisclosed< $25 / hr50 - 249
Services provided
Phoenix Virtual Solutions is an Orange, California-based Back Office Outsourcing company. The team focuses on Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed250 - 999Cebu City, Philippines
Services provided
Ameeratel is a Back Office Outsourcing company launched in 2012. The agency provides Back Office Outsourcing and Call Center Services, and is midsize.
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Top Back Office Outsourcing Companies
List of the Top 15 Back Office Outsourcing Service Providers
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$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
35.4/40.019.2/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
35.3/40.020/20 Reviews10/10 Clients & Experience5.3/10 Market PresenceService focus
45% Back Office Outsourcing55% Other -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
35.2/40.020/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
33.7/40.018/20 Reviews10/10 Clients & Experience5.7/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+< $25 / hr250 - 999Newport Beach, CA
Ability to deliver
32.5/40.019.4/20 Reviews8.1/10 Clients & Experience5/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
35.8/40.020/20 Reviews9.6/10 Clients & Experience6.2/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$1,000+$25 - $49 / hr50 - 249
Ability to deliver
31.7/40.016.2/20 Reviews10/10 Clients & Experience5.5/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr250 - 999Chicago, IL
Ability to deliver
31.6/40.016.2/20 Reviews10/10 Clients & Experience5.4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
31.5/40.017.4/20 Reviews8.7/10 Clients & Experience5.4/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
32.3/40.018.2/20 Reviews10/10 Clients & Experience4.1/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+< $25 / hr50 - 249
Ability to deliver
31.2/40.017.2/20 Reviews8.5/10 Clients & Experience5.4/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Ability to deliver
31.1/40.016.2/20 Reviews10/10 Clients & Experience4.9/10 Market PresenceService focus
45% Back Office Outsourcing55% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
30.9/40.017/20 Reviews10/10 Clients & Experience3.9/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
Undisclosed< $25 / hr250 - 999West Hollywood, CA
Ability to deliver
30.9/40.017/20 Reviews9/10 Clients & Experience4.9/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
30.8/40.016/20 Reviews9.6/10 Clients & Experience5.2/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
32.2/40.017/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
30.1/40.016.2/20 Reviews9.6/10 Clients & Experience4.3/10 Market PresenceService focus
29% Back Office Outsourcing71% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
32.1/40.017.2/20 Reviews9.2/10 Clients & Experience5.7/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
30/40.020/20 Reviews10/10 Clients & Experience0/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$10,000+Undisclosed250 - 999New York, NY
Ability to deliver
30/40.016/20 Reviews10/10 Clients & Experience4/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
33.9/40.019.8/20 Reviews9/10 Clients & Experience5.2/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$1,000+Undisclosed1,000 - 9,999Makati, Philippines
Ability to deliver
31.7/40.017.2/20 Reviews9.5/10 Clients & Experience5/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed1,000 - 9,999Sydney, Australia
Ability to deliver
29.6/40.015/20 Reviews10/10 Clients & Experience4.6/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$50,000+< $25 / hr1,000 - 9,999Medellín, Colombia
Ability to deliver
29.6/40.016.2/20 Reviews8.7/10 Clients & Experience4.7/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
Undisclosed< $25 / hr2 - 9Santa Fe, NM
Ability to deliver
29.5/40.016.2/20 Reviews9.3/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
29.4/40.015/20 Reviews9.5/10 Clients & Experience4.9/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$5,000+< $25 / hr50 - 249L'viv, Ukraine
Ability to deliver
30.8/40.016.2/20 Reviews10/10 Clients & Experience4.6/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed1,000 - 9,999Sacramento, CA
Ability to deliver
28.8/40.020/20 Reviews3.3/10 Clients & Experience5.6/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+< $25 / hr1,000 - 9,999Gurugram, India
Ability to deliver
28.8/40.014/20 Reviews10/10 Clients & Experience4.8/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
Undisclosed$25 - $49 / hr50 - 249San Antonio, TX
Ability to deliver
28.3/40.016.2/20 Reviews6.8/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing
Latest BPO Back Office Articles
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Top Back Office Outsourcing Companies
A back office outsourcing company handles non-customer-facing functions that are essential to a business or a company’s day-to-day operations. Standard services include accounting and bookkeeping, such as managing payroll, processing invoices, and preparing financial reports. Human resources support and data entry, and management services are widely outsourced. Some back office providers may also handle procurement, supply chain management, and compliance reporting. By outsourcing these functions, businesses can access skilled professionals, streamline operations, and scale faster and easier.
When choosing the right back office outsourcing company, start by evaluating your business needs, as identifying which back office functions you want to outsource plays a vital role in the selection process. By learning which type of services you require, you can narrow your search to providers that specialize in those areas and understand the unique challenges of your industry. The next step is to assess the company’s experience, qualifications, and track record. You can do this by simply visiting Clutch’s platform. Browse through their profile and learn more about them through their reviews and client feedback.
Back office outsourcing companies offer a wide range of non-client-facing services that help businesses improve their efficiency, reduce costs, and allow companies to focus on their core functions. Here are some of the common services:
- Accounting and Bookkeeping
- Human Resources (HR) Support
- Data Entry and Data Management
- IT and Technical Support
- Procurement and Inventory Management
- Administrative Support
- Compliance and Risk Management
Outsourcing these functions allows businesses to streamline operations, access specialized expertise, and scale more efficiently without expanding their in-house teams.
The cost of hiring a back office outsourcing company depends on your services needed, task complexity, and the provider’s location. Basic services like data entry or admin support can range from $5 to $20 per hour when outsourced offshore. More specialized tasks, such as payroll, bookkeeping, or IT support, typically cost $20 to $100 per hour. Monthly packages for small businesses often start at $1,000 to $5,000, while larger or more complex operations may pay $10,000 to $50,000+ per month.
Before hiring a business finance consulting firm, it's essential to ask the right questions to ensure they’re a good fit for your needs and can deliver real value. Here are key questions to consider:
- What financial services do you specialize in?
- Do you have experience in my industry?
- Can you provide client references or case studies?
- What is your approach to working with clients?
- Who will be working on my account, and what are their qualifications?
- What is your pricing model?
- How do you measure success and ROI?
- What tools or technologies do you use?
- How do you ensure confidentiality and data security?
- How flexible are you in scaling services as our needs grow?
These questions will help you assess the firm's capabilities, communication style, and fit with your business goals.