Top BPO Companies in Grand Rapids
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Grand Rapids, MIServices provided
See all 44 projectsUnity Communications is a business process outsourcing (BPO) company, offering services such as customer support, billing management, and data processing. Across various reviews, 90% of clients praised their professionalism, responsiveness, and the quality of communication, while occasional feedback highlighted areas for improvement in candidate matching and quality evaluation. Overall, 100% of reviewers noted a positive impact on their operations, emphasizing Unity's ability to integrate seamlessly into workflow systems.
$1,000+< $25 / hr1,000 - 9,999Serves Grand Rapids, MIServices provided
See all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
$1,000+Undisclosed250 - 999Serves Grand Rapids, MIServices provided
See all 68 projectsTop Customer Service is a company specializing in customer support and content writing services. Across various businesses, from digital marketing to auto detailing and construction, they received overwhelmingly positive feedback, with over 90% of clients praising their professionalism, effective communication, and ability to enhance customer interaction. Notably, 80% of reviewers highlighted their responsiveness and brand representation, underlining their commitment to client satisfaction and operational improvement.
$100,000+Undisclosed10,000+Serves Grand Rapids, MIServices provided
See all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
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$5,000+$150 - $199 / hr10 - 49Grand Rapids, MI
Services provided
See all 14 projectsReal IT Solutions, Inc is an IT services provider specializing in managed IT services, cybersecurity, and IT consulting for diverse sectors, including healthcare, manufacturing, and accounting. Reviews highlight their exceptional customer service, responsiveness, and proactive problem-solving. A notable 100% of the reviewers express satisfaction with their services, emphasizing the company's ability to maintain system efficiency and security while integrating seamlessly with clients' teams.
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UndisclosedUndisclosed10 - 49Sparta, MI
Services provided
See all 1 projectsKinetix, LLC is an IT support company recognized for its responsive service and efficient project management. Praised for minimizing downtime and offering good value for cost, 100% of reviewers appreciated their responsiveness and dedication to client satisfaction, with no areas for improvement noted.
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$1,000+< $25 / hr10 - 49Grand Rapids, MI
Services provided
QOSNow is a Customer Service Outsourcing company. Their team is headquartered in Grand Rapids, Michigan. The firm specializes in Customer Service Outsourcing and Sales Outsourcing.
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UndisclosedUndisclosed50 - 249Wyoming, MI
Services provided
Located in Wyoming, Michigan and Natchez, Mississippi, Loss Prevention Services, LLC is a call center. Established in 2009, the team provides Call Center Services and Business Consulting.
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$1,000+$100 - $149 / hr2 - 9Hudsonville, MI
Services provided
Huff Tech Solutions is an IT managed services company. They were launched in 2019, and their services include IT managed services and IT strategy consulting.
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UndisclosedUndisclosed50 - 249Grand Rapids, MI
Services provided
1 Bold Step is a Marketing Strategy company. They are based in Grand Rapids, Michigan and have midsize team. They specialize in Marketing Strategy and CRM consulting and SI.
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UndisclosedUndisclosed250 - 999Grand Rapids, MI
Services provided
Applied Innovation, an IT managed services company, was founded in 1987. The midsize team offers IT managed services and Cybersecurity.
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$1,000+< $25 / hr10 - 49Muskegon, MI
Services provided
LongerDays, a Back Office Outsourcing company, was launched in 2010. They focuses on Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9Byron Center, MI
Services provided
Founded in 2018, Hughes Integrated is a branding company. Their team specializes in Branding and Social Media Marketing.
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UndisclosedUndisclosed10 - 49Grand Rapids, MI
Services provided
JetCo Solutions, a small Business Consulting company, is in Grand Rapids, Michigan. Their services include Business Consulting and Market Research.
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UndisclosedUndisclosed2 - 9Grand Rapids, MI
Services provided
SEO agency Search Prestige was established in 2020. Headquartered in Grand Rapids, Michigan, the team provides Search Engine Optimization and Pay Per Click.
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$1,000+UndisclosedFreelancerAllendale, MI
Services provided
Numar is a small Allendale, Michigan-based AI Agents company. The team provides AI Agents and CRM consulting and SI.
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UndisclosedUndisclosed2 - 9Lansing, MI
Services provided
Gladstone printing services is a small graphic design company. Launched in 2002, the team specializes in Graphic Design and Logo.
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$1,000+Undisclosed2 - 9Kalamazoo, MI
Services provided
AI REV LABS is an AI Agents company. They were established in 2025 and focus on AI Agents and Web Design.
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List of the Top 2 Grand Rapids BPO Services
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$5,000+$150 - $199 / hr10 - 49Grand Rapids, MI
Ability to deliver
31.3/40.016.4/20 Reviews9.8/10 Clients & Experience5.1/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed10 - 49Sparta, MI
Ability to deliver
20.3/40.016.4/20 Reviews0/10 Clients & Experience3.9/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+< $25 / hr10 - 49Grand Rapids, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
65% Back Office Outsourcing35% Other -
UndisclosedUndisclosed50 - 249Wyoming, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+$100 - $149 / hr2 - 9Hudsonville, MI
Ability to deliver
3.4/40.00/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed50 - 249Grand Rapids, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed250 - 999Grand Rapids, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+< $25 / hr10 - 49Muskegon, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed2 - 9Byron Center, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
UndisclosedUndisclosed10 - 49Grand Rapids, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed2 - 9Grand Rapids, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+UndisclosedFreelancerAllendale, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
19% Back Office Outsourcing81% Other -
UndisclosedUndisclosed2 - 9Lansing, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+Undisclosed2 - 9Kalamazoo, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Back Office Outsourcing90% Other
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