Top BPO Companies in Illinois

Ratings Updated: September 18, 2026

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Unity Communications

4.9 44 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Illinois

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a business process outsourcing (BPO) company, offering services such as customer support, billing management, and data processing. Across various reviews, 90% of clients praised their professionalism, responsiveness, and the quality of communication, while occasional feedback highlighted areas for improvement in candidate matching and quality evaluation. Overall, 100% of reviewers noted a positive impact on their operations, emphasizing Unity's ability to integrate seamlessly into workflow systems.

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Reviews mention Knowledgeable
Clients consistently praise Unity Communications for their extensive knowledge and expertise across various domains. One client highlighted their impressive understanding of Canadian tax laws, stating that the team was 'highly knowledgeable' and exceeded expectations in service delivery. Another client emphasized their 'depth of knowledge' during a telecom audit, which contributed to the project's success. Overall, the sentiment regarding their knowledge is overwhelmingly positive, with clients expressing confidence in their capabilities.

Bookkeeping & Accounting for Import & Distribution Company

5.0 Sep 5, 2023

Their efficiency level in Canadian accounting has surprised and impressed me the most. The team is up to speed in terms of local sales tax, income tax, and the Canadian tax authority. Overall, they’re highly knowledgeable in local tax laws and accounting principles.
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IT Consulting for Telecom Consulting Firm

5.0 Sep 23, 2020

The depth of knowledge they brought to our team.
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IT Services Support for Online Course Selection

5.0 Jul 12, 2019

They exceeded our expectations. They're very knowledgeable and they were always available to address the requests from our users. They're located in the other part of the globe, so it was a bit outside of our comfort zone, but everything worked out very well.
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Industry Experience

Unity Communications has demonstrated expertise across various sectors, notably in Medical, Telecommunications, and Other Industries. Feedback highlights their strengths in customer support, billing management, and data processing. Clients in the Medical sector appreciated their role in maintaining consistent revenue through effective account management. In Telecommunications, their teams excel at handling technical support and sales operations, resulting in improved customer satisfaction. Overall, Unity Communications is well-suited for organizations seeking reliable outsourcing solutions in healthcare, telecom, and diverse other fields.
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Wellness & Fitness Healthcare Consumer Products Telecommunications Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting IT Services Education Other industries Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (6) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Client feedback highlights Unity Communications as a cost-effective solution that delivers strong value for money. Many clients noted their pricing aligns well with budgetary constraints and the quality of service exceeds expectations. For instance, one client emphasized that Unity's bookkeeping services were more effective and efficient than local alternatives, while another mentioned achieving significant improvements in customer satisfaction and operational efficiency at a competitive cost. Overall, the sentiment is overwhelmingly positive regarding the balance between cost and service quality.
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United States (34) Australia (1) Canada (1) Ireland (1)

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Hugo Inc.

5.0 28 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Serves Illinois

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Communicative
Clients consistently commend Hugo for their exceptional communication skills, noting their proactive approach and responsiveness to needs. One client highlighted Hugo's 'eagerness to excel,' while another praised their 'top-notch onboarding' and effortless communication via dedicated channels. Moreover, feedback reflects an overall sentiment of satisfaction, with clients appreciating the regular updates and flexibility in addressing project requirements, enhancing collaboration and project success.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Staff Aug & Content Moderation for Blockchain Technology Co

5.0 Aug 23, 2023

Their onboarding was top-notch, ensuring a smooth start. Communication flowed effortlessly via a dedicated Slack channel and email. Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve.
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Customer Support for FinTech Organization

5.0 Aug 23, 2023

Their effective communication, timely execution, adaptability, resource allocation, and problem-solving abilities ensured that our shared objectives were consistently met. Their proficiency in these areas elevated them from being just a service provider to a strategic partner, contributing significantly to the achievements of our projects.
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Call Center Services for Gaming Company

5.0 Aug 17, 2023

Communication played a pivotal role in our partnership, and Hugo excelled in this regard. They provided a range of communication channels including Slack, email, and even phone calls, ensuring that we were always connected and well-informed. This accessibility made coordination effortless, and it was remarkably convenient to discuss updates, provide feedback, and clarify any queries.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Top Customer Service

5.0 68 reviews

Verified

$1,000+

Undisclosed

250 - 999

Serves Illinois

Services provided

55% Customer Service Outsourcing

15% Data Annotation Services

10% Back Office Outsourcing +2 services

10% Call Center Services

10% Content Moderation Services

Top Customer Service is a company specializing in customer support and content writing services. Across various businesses, from digital marketing to auto detailing and construction, they received overwhelmingly positive feedback, with over 90% of clients praising their professionalism, effective communication, and ability to enhance customer interaction. Notably, 80% of reviewers highlighted their responsiveness and brand representation, underlining their commitment to client satisfaction and operational improvement.

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Reviews mention Knowledgeable
Clients consistently express a high level of satisfaction regarding the knowledgeability of Top Customer Service. One client highlighted their understanding of the recruitment industry as particularly beneficial, stating, 'Top Customer Service has knowledge of the recruitment side of our business, which is something we’re looking for.' Overall, clients commend their technical support capabilities, noting the team's helpfulness and expertise across various support tiers.

Tech Support & Customer Service for an AI-Based Hiring Co

5.0 Jun 27, 2025

Top Customer Service has knowledge of the recruitment side of our business, which is something we’re looking for. It has been helpful to us. If you need technical support, Top Customer Service has a very good technical team. They have tier 1, tier 2, and tier 3 support, and they’re very helpful.
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Industry Experience

Top Customer Service has demonstrated strong expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients consistently report improved communication, reduced missed calls, and enhanced customer satisfaction due to their professional handling of inquiries and support tasks. Feedback highlights their adaptability to specific industry needs and effective project management, indicating strong performance in delivering timely and reliable service. Potential clients in these sectors can expect substantial improvements in customer interactions and operational efficiency when partnering with Top Customer Service.
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Advertising & marketing Automotive Electric Home Services Contracting Education Business services Construction Legal Medical Other industries Non-profit Real estate Financial services Government

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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) $200,000 to $999,999 (6) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.
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United States (18) Canada (13) France (1)

This provider is fluent in 20 languages:

English

Spanish

Arabic

Hindi

Russian

Japanese

German

Javanese

Korean

French

Turkish

Italian

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This provider is available in 35 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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TDCX

4.8 12 reviews

Verified

$100,000+

Undisclosed

10,000+

Serves Illinois

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention High-quality work
Clients consistently commend TDCX for delivering high-quality work, demonstrating exceptional efficiency and actionable insights. One client highlighted their team's 'extremely high performing' capabilities in risk assessments, while another noted a 'rapid reduction in cost per case' alongside 'industry-leading CSAT.' TDCX's ability to scale operations without compromising service quality was frequently mentioned, with clients appreciating their commitment to customer experience and proactive support, which has led to improved satisfaction ratings.

Customer Service, Security & Risk Assessment for Fintech Co

5.0 Apr 28, 2022

Our teams with TDCX, specifically under my direction, are extremely high performing in terms of efficiency and quality for human based risk assessments. The TDCX team provide deeply insightful and actionable analysis on a regular basis to aid us in achieving our operational targets and business goals.
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BPO Services for Social Media Platform

4.0 Apr 14, 2022

We are impressed with their ability to scale their services and at the same time maintain their quality of service. Great support functions like training, QA & WFM.
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Call Center Services for Tech Company

5.0 Jun 16, 2021

TDCX delivers what they promise and exceeds results, even with difficult constraints. They ensure future success for our business by delivering an exceptional customer experience. This is completely in line with our values, including being customer-focused, even though we’re sales support and not post-sales support.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Hit Rate Solutions

4.8 16 reviews

Verified

$1,000+

< $25 / hr

50 - 249

Chicago, IL

Services provided

45% Call Center Services

25% Back Office Outsourcing

15% Customer Service Outsourcing +1 service

15% Sales Outsourcing

Hit Rate Solutions is a business process outsourcing company specializing in call center services, virtual assistance, and customer communication. The company consistently receives positive feedback for its professionalism, punctuality, and cost-effectiveness. Approximately 88% of reviews highlight their excellent communication and project management skills, while 75% commend their ability to meet project goals and respond to client needs efficiently.

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Reviews mention Accommodating
Clients express a highly accommodating experience with Hit Rate Solutions, highlighting the company's responsiveness and commitment to meeting project needs. One client noted the immediate availability of a project manager for adjustments, while another praised the proactive approach in managing staff changes. Overall, the sentiment reflects satisfaction with the company's ability to adapt and support, ensuring that client requirements are consistently met without disruption.

Call Center Services for Mental Health Services Provider

5.0 Jan 17, 2024

Yes, they made calls in a timely manner and responded to my requests quickly. They work remotely and send us an email to let us know they started work and when they ended work.
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Phone Answering & Data Encoding Services for Locksmith Firm

5.0 Dec 2, 2023

Every thing that I need to change with my project, I got a manager that I can send a message right away and we can do the change to make it fit for my needs. Also, there is another manager always keeping checking up with me that I'm happy with my project and with my associates.
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Industry Experience

Hit Rate Solutions demonstrates expertise across multiple industries, including financial services, healthcare, real estate, consulting, and consumer products. Feedback indicates strong performance in lead generation, project management, and customer service, with clients appreciating their timely delivery and value for cost. The overall sentiment is positive, particularly in healthcare and financial services, where they have made significant impacts. Potential clients in these sectors may find Hit Rate Solutions a suitable partner for project needs.
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Arts, entertainment & music Financial services Healthcare Real estate Consulting Consumer products & services Other Industry

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Average Project Cost Breakdown

Less than $10,000 (4) $10,000 to $49,000 (2) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently highlight Hit Rate Solutions as providing excellent value for their cost. Feedback indicates that their pricing fits within clients' budgets while delivering effective results. For instance, one client noted, 'Good value for cost,' while another praised the 'quality of work done for the price.' Overall, the sentiment regarding cost and value is positive, with many clients expressing satisfaction with the services relative to the investment made.
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United States (11) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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Belkins

4.9 221 reviews

Verified Clutch Guarantee

$1,000+

< $25 / hr

50 - 249

Lombard, IL

Services provided

70% Sales Outsourcing

10% CRM Consulting and SI

10% Call Center Services +1 service

10% Email Marketing

Belkins is a lead generation company that specializes in creating targeted outreach strategies, including email and LinkedIn campaigns, for businesses seeking to increase their sales pipeline. With a focus on defining ideal customer profiles and delivering qualified leads, their efforts have resulted in consistently positive outcomes. Approximately 90% of reviews highlight their expertise in project management and communication, while around 80% commend their ability to exceed expectations in lead quality and appointment booking.

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Reviews mention Customized support
The sentiment regarding Customized Support from Belkins is overwhelmingly positive. Clients consistently highlighted the company's tailored approach, with one stating they 'listened to us and tailored their approach to meet our unique needs.' Another client noted their 'ability to understand our business model and tailor their strategies accordingly,' showcasing a commitment to personalization. Additionally, responsiveness and flexibility were praised, with feedback indicating that Belkins quickly adapted strategies based on client feedback, ensuring alignment with project goals.

Appointment Scheduling for Writing Services Company

5.0 Aug 31, 2022

Our team appreciated that Belkins does not give everything as a carbon copy when providing services to its clients. They went all out, took our ideal client profile into account, and found a personal approach to the prospects.
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Call Center Services for Power Solutions Engineering Company

5.0 Mar 21, 2022

Belkins organizes the workflow very well and always keeps in touch. The service package was tailored to our industry. We were especially impressed by the deep research - it seemed that Belkins experts started speaking our brand’s language after delving into our style guidelines and investigating them for a while.
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Outbound Outreach for SaaS Company

5.0 Mar 23, 2020

The team was very lean and professional in everything, it felt like they launched hundreds of similar campaigns. Although, we personalized our approach and tailored our campaign, so I wouldn’t say that because of their experience they provided a generic experience. Everything was tailor-made for our company in a very well-oiled manner.
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Lead Generation Service for Software Dev Company

5.0 Jul 20, 2020

They have a well-developed process of onboarding a new client (we were impressed) and overall, it seems like they had hundreds of similar campaigns in the past, although I didn’t feel like I am just a new client for them, they were able to tailor the campaign according to my needs and now after 5 months of work we always reinvent and create new approaches.
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Industry Experience

Belkins has garnered positive feedback across various industries, including Non-profit, Advertising & Marketing, Information Technology, and Healthcare. Clients consistently praise their ability in lead generation, appointment setting, and customer engagement. The sentiment is particularly strong in the Advertising & Marketing sector, where their tailored outreach has resulted in high appointment rates and successful conversions. Overall, Belkins demonstrates significant expertise in driving results for clients in tech, healthcare, and various other sectors, making them a versatile choice for potential clients seeking growth in these areas.
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Manufacturing IT Services Utilities Arts, entertainment & music Healthcare Software Consulting Information technology Design Telecommunications Business services Medical Education Food & Beverage Financial services Chemicals & Biotechnology Logistics & Supply Chain Media Wellness & Fitness Human Resources Energy & natural resources Motion Pictures & Film Consumer products & services Automotive Construction Legal Retail Other Industry Real estate Research Engineering Other industries Non-profit Advertising & marketing

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More responsive than most other service providers

Belkins is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (136) Ukraine (23) Canada (8) Estonia (6) England (5) Germany (5) Poland (3) Russia (2) Norway (2) Denmark (2) Belgium (2) Ireland (2) Cyprus (2) Latvia (2) Singapore (2) Portugal (2) Netherlands (2) Czech Republic (1) Finland (1) Mexico (1) Romania (1) Australia (1) Lithuania (1) Slovenia (1) Switzerland (1) United Arab Emirates (1) Israel (1) Chile (1) India (1)

This provider is fluent in 3 languages:

English

German

French

This provider is available in 2 time zones:

Eastern Standard Time (EST)

Mountain Standard Time (MST)

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Profusion Systems

5.0 4 reviews

Verified

$5,000+

$25 - $49 / hr

10 - 49

Downers Grove, IL

Services provided

30% Custom Software Development

15% Mobile App Development

10% API Development +5 services

10% Back Office Outsourcing

10% Cloud Consulting & SI

10% E-Commerce Development

10% IT Strategy Consulting

5% AI Development

Profusion Systems is a versatile software development company specializing in custom solutions for complex environments, offering services such as API development, cloud infrastructure, and web applications. Their reviews highlight consistent project delivery on time and within budget, with 100% of clients praising their innovative problem-solving, responsiveness, and ability to scale operations effectively. The company excels in providing tailored solutions across diverse industries, ensuring a seamless integration of technology into business processes.

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Reviews mention Knowledgeable
Clients express high satisfaction with Profusion Systems' extensive knowledge and expertise in technology. One review highlights their ability to provide thorough and detailed plans, showcasing their understanding of complex systems. The Vice President of Information Technology noted their personal attention and commitment to delivering reliable solutions, emphasizing the company's proficiency in addressing specific business requirements. Overall, the sentiment reflects strong confidence in Profusion Systems' knowledgeable approach to project management and system architecture.

Financial & IT Strategy Consulting for Real Estate Nonprofit

5.0 May 27, 2025

Profusion provides a personal level of attention and is very knowledgeable about the technology that they work with.
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Industry Experience

Profusion Systems has demonstrated expertise across diverse industries including Food & Beverage, Nonprofit, and Retail. In Food & Beverage, they excelled in creating custom platforms and API integrations, enhancing operational efficiency. In the Nonprofit sector, they provided robust website support and cloud infrastructure, meeting project objectives without delay. Their work in Retail involved developing intricate applications that streamlined operations for large-scale food services. Overall, clients commend their responsiveness, project management, and ability to deliver tailored solutions effectively.
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Food & Beverage Nonprofit Retail

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently express satisfaction with Profusion Systems' pricing and value for money. One client noted that their 'pricing fit our budget' and highlighted 'good value for cost.' Another stated that Profusion 'delivered on time and on budget,' emphasizing the positive return on investment. Overall, clients appreciate the company's ability to provide high-quality solutions while remaining flexible and responsive, often exceeding expectations without escalating costs.
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More responsive than most other service providers

Profusion Systems is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Task Virtual

4.9 54 reviews

Verified

$1,000+

< $25 / hr

50 - 249

Chicago, IL

Services provided

40% Back Office Outsourcing

20% Sales Outsourcing

20% Search Engine Optimization +2 services

10% Call Center Services

10% Data Annotation Services

Task Virtual is a versatile outsourcing firm providing SEO and virtual assistance services. Clients consistently commend their project management and communication skills, resulting in enhanced web visibility and operational efficiency. Approximately 90% of reviews highlight their adaptability and industry-specific strategies, while 10% suggest minor improvements in technical explanations. Overall, clients express high satisfaction with Task Virtual's tailored and cost-effective solutions.

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Industry Experience

Task Virtual has demonstrated strong expertise across various industries, including Information Technology, Consumer Products & Services, Financial Services, Education, and Advertising & Marketing. Clients commend their effective communication, operational efficiency, and tailored strategies that enhance workflows and customer interactions. Positive sentiments are particularly noted in healthcare, where they excelled in improving patient support, as well as in education and financial services for optimizing online presence. Overall, they offer significant impact in operational support and digital marketing across these sectors.
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Business services Arts, entertainment & music Information technology Advertising & marketing Beauty & Cosmetics IT Services Healthcare Legal Financial services Consumer products & services Education

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United States (7) Canada (3) Australia (1) Germany (1) Ireland (1) England (1)

This provider is fluent in 7 languages:

English

Spanish

French

Bengali

Hindi

Panjabi

Sindhi

This provider is available in 12 time zones:

Middle East Time (MET)

India Standard Time (IST)

Central European Time (CET)

Central Standard Time (CST)

Eastern European Time (EET)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

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Chicago, IL

122 South Michigan Avenue
Chicago, IL 60603
2 - 5

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Hugo Inc.

5.0 28 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Chicago, IL

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

See all 28 projects
Reviews mention Communicative
Clients consistently commend Hugo for their exceptional communication skills, noting their proactive approach and responsiveness to needs. One client highlighted Hugo's 'eagerness to excel,' while another praised their 'top-notch onboarding' and effortless communication via dedicated channels. Moreover, feedback reflects an overall sentiment of satisfaction, with clients appreciating the regular updates and flexibility in addressing project requirements, enhancing collaboration and project success.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Staff Aug & Content Moderation for Blockchain Technology Co

5.0 Aug 23, 2023

Their onboarding was top-notch, ensuring a smooth start. Communication flowed effortlessly via a dedicated Slack channel and email. Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve.
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Customer Support for FinTech Organization

5.0 Aug 23, 2023

Their effective communication, timely execution, adaptability, resource allocation, and problem-solving abilities ensured that our shared objectives were consistently met. Their proficiency in these areas elevated them from being just a service provider to a strategic partner, contributing significantly to the achievements of our projects.
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Call Center Services for Gaming Company

5.0 Aug 17, 2023

Communication played a pivotal role in our partnership, and Hugo excelled in this regard. They provided a range of communication channels including Slack, email, and even phone calls, ensuring that we were always connected and well-informed. This accessibility made coordination effortless, and it was remarkably convenient to discuss updates, provide feedback, and clarify any queries.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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View projects from:

United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

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iCareBilling

5.0 10 reviews

$1,000+

< $25 / hr

250 - 999

Chicago, IL

Services provided

100% Back Office Outsourcing

iCareBilling is a medical billing service company specializing in credentialing, billing, and enrollment services for healthcare providers. Across its reviews, the company is praised for its prompt and professional service, with no negative feedback noted. Over 80% of reviewers highlight their exceptional customer service and quick turnaround times, making them highly recommended by clients.

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Reviews mention Detail-oriented
Clients have consistently praised iCareBilling for their meticulous attention to detail and commitment to meeting deadlines. One CEO noted their reliability and professionalism, highlighting their ability to consistently meet quotas. The owner's proactive communication and involvement in projects were also commended, emphasizing a strong dedication to client satisfaction. Overall, the sentiment regarding iCareBilling's detail-oriented approach is highly positive, with clients expressing confidence in their capabilities.

Marketing Consultation for Legal Translation Firm

5.0 May 23, 2021

The most rewarding part of working with this company was their attention to detail and meeting deadlines. They always met their quotas and deadlines. I found them a very reliable and professional company.
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Industry Experience

iCareBilling has garnered positive feedback primarily from the healthcare industry, demonstrating expertise in medical billing, credentialing, and enrollment services. Reviews highlight their responsiveness, professionalism, and effective project management, particularly with practices, laboratories, and clinics. Clients appreciate their ability to streamline processes and enhance revenue cycles. Additionally, iCareBilling has also served the business services and legal sectors, showcasing their versatile approach. Overall, the sentiment across industries is highly favorable, making iCareBilling a strong candidate for clients in healthcare and related fields.
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Healthcare Business services Legal

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Average Project Cost Breakdown

$10,000 to $49,000 (3) Less than $10,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend iCareBilling for its competitive pricing and exceptional value. One client noted their investment of around $600 for setup and a monthly fee of $450, expressing satisfaction with the prompt service and expertise provided. Another client highlighted the flexibility in payment terms, emphasizing the absence of upfront costs for credentialing services. Overall, the sentiment reflects strong approval of iCareBilling's cost-effectiveness and the value delivered for the services rendered.
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Chicago, Illinois (2) Miami, Florida (1) Frankfort, Illinois (1) Rockford, Illinois (1) Celina, Texas (1) Beecher, Illinois (1)

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The Connection

4.5 2 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Loves Park, IL

Services provided

50% Call Center Services

50% Customer Service Outsourcing

The Connection is a specialized company providing inbound answering services to enhance customer-business integration and improve productivity. Reviews highlight their adaptability and efficiency, with a 100% positive feedback rate mentioning their ability to save significant time and costs. Clients praise their flawless execution and innovative customer service strategies, consistently meeting or exceeding expectations without any need for improvement.

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Reviews mention Accommodating
Clients have expressed a highly positive sentiment regarding The Connection's accommodating nature. Feedback highlights their ability to adapt to specific company needs and to respond rapidly, consistently meeting or exceeding deadlines. One client noted that The Connection saves approximately 300 billable man hours each month, demonstrating their commitment to enhancing productivity. Overall, clients appreciate their flexibility and the seamless integration of services, indicating strong satisfaction with their accommodating approach.

Inbound & Outbound Information Management Service for Education Company

5.0 Nov 2, 2017

TheConnection is able to adapt to any company needs. This demonstrates their ability to be accommodating to various client requirements. Their flexibility ensures that they can meet different expectations effectively.
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Industry Experience

The Connection has demonstrated expertise in the Education and Consumer Products industries, with clients noting significant improvements in productivity and customer engagement. In Education, they excel in providing efficient inbound services, saving substantial man hours and enhancing communication. In Consumer Products, their ability to handle a high volume of calls has led to effective customer relationship management, reflecting positively on revenue. Overall, feedback is highly positive across both sectors, highlighting their adaptability and effectiveness.
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Education Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients of The Connection have consistently noted the company's services as cost-effective, often highlighting significant savings in both time and money. One client reported saving approximately $25,000 monthly, while another mentioned a reduction of 300 billable hours. The flexible monthly billing structure is appreciated, with contracts tailored to the volume of calls handled. Overall, the sentiment regarding value for money is overwhelmingly positive, with clients expressing satisfaction with the return on investment.
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Loves Park, IL

1975 Harlem Road
Loves Park, IL 61111
50 - 75

815.639.9296

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Tab Service Company

4.8 7 reviews

$1,000+

< $25 / hr

10 - 49

Chicago, IL

Services provided

45% Finance & Accounting Outsourcing (FAO)

30% Back Office Outsourcing

25% Document Digitization & Management

Tab Service Company is a financial services firm specializing in tax form processing and document management. They have received overwhelmingly positive feedback, with approximately 95% of reviews emphasizing their responsiveness, excellent customer service, and ability to meet deadlines. Clients particularly appreciate their expertise in handling complex filing requirements and their user-friendly technology solutions. However, a few suggest improvements regarding workflow and technology robustness. Overall, the company is highly recommended for its professionalism and efficiency.

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Reviews mention Collaborative
Clients have praised Tab Service Company for their collaborative approach, highlighting their responsiveness and effective communication throughout the project. One client noted, 'Their customer service stands out the most — they were very collaborative and helpful,' particularly during a challenging traffic situation, where real-time troubleshooting was provided. Overall, the sentiment reflects a strong appreciation for their teamwork and support, contributing to a positive project experience.

Accounting Services for Fintech Company

4.0 May 17, 2021

Their customer service stands out the most — they were very collaborative and helpful. We had a small inconvenience with the traffic we sent to their site; it was too much for them to handle, and it was slow to respond. Even in that instance, they were communicating and troubleshooting with us in real-time.
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Industry Experience

Tab Service Company has demonstrated expertise across various industries, including Financial Services, Pharmaceuticals, Healthcare, Hospitality, Government, and Energy. Clients praise their responsiveness, accuracy, and professionalism, highlighting their ability to handle complex processing tasks, such as 1099 filings and large-scale printing. Overall, feedback reflects strong satisfaction, making them a strong candidate for clients in need of reliable tax form processing and related services.
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Financial services Pharmaceuticals Healthcare Hospitality & leisure Government Energy & natural resources

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Average Project Cost Breakdown

Less than $10,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Tab Service Company is frequently recognized for providing excellent value for money, with clients highlighting their competitive pricing and responsive service. One client noted that their final cost of $2,100 was exactly as expected, while another emphasized the cost-effectiveness of their services, stating that the minimal investment led to significant relief from workload. Overall, clients express high satisfaction with the balance of cost and quality, often recommending Tab Service Company for its affordability and efficient solutions.
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Chicago, Illinois (2) Fort Worth, Texas (1) Troy, Michigan (1) San Francisco, California (1) New Providence, New Jersey (1)

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Acquirent

4.7 11 reviews

$5,000+

$25 - $49 / hr

50 - 249

Evanston, IL

Services provided

85% Sales Outsourcing

15% Email Marketing

Acquirent is a company specializing in outsourced sales and lead generation services, effectively functioning as a call center and marketing campaign facilitator. Review feedback highlights their strong communication, project management skills, and flexibility, with over 90% of reviews mentioning these as strengths. Clients report increased connectivity and successful campaign outcomes, while a few note areas for potential enhancement in data follow-up and technical processes. Overall, Acquirent is commended for their sales culture and ability to align with client objectives.

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Reviews mention Timely
Overall, client sentiment regarding Acquirent's timeliness is highly positive. They consistently meet deadlines and maintain effective communication, facilitating weekly meetings and timely updates. One client noted, 'Project management is great in terms of communication, meeting deadlines, and staying within budget.' This commitment to timely execution has contributed to a significant increase in lead connectivity, showcasing their reliability and efficiency in service delivery.

Call Center Services for Dental Consulting Services Company

5.0 Dec 1, 2022

Project management is great in terms of communication, meeting deadlines, and staying within budget. We have weekly meetings via Zoom and also use email.
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Industry Experience

Acquirent has demonstrated expertise across various industries including Healthcare, Consulting, Media, Advertising & Marketing, Business Services, and Consumer Products. Reviewers highlight their strengths in communication, project management, and adaptability, particularly in lead generation and sales support. Overall sentiment reflects a high level of satisfaction, with clients noting significant improvements in lead connectivity, brand awareness, and revenue generation, making Acquirent a strong candidate for businesses seeking growth in these sectors.
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Consulting Healthcare Media Advertising & marketing Business services Consumer Products Other Industry

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Average Project Cost Breakdown

$50,000 to $199,999 (4) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Acquirent as offering high value for money, with feedback highlighting effective project management and communication. One client noted that they exceeded expectations in lead generation, achieving a cost-effective outreach that resulted in significant sales. Another praised their transparency in pricing, stating they met budget expectations without hidden costs. Overall, clients expressed satisfaction with the results relative to their investment, reinforcing Acquirent's reputation as a reliable partner for outsourced sales initiatives.
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Chicago, Illinois (3) Austin, Texas (1) Evanston, Illinois (1) South Chicago, Illinois (1) Jersey City, New Jersey (1) Milwaukee, Wisconsin (1) Las Vegas, Nevada (1)

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Rozlin Financial Group, Inc.

4.0 2 reviews

$1,000+

< $25 / hr

10 - 49

Sycamore, IL

Services provided

45% Call Center Services

30% Customer Service Outsourcing

25% Back Office Outsourcing

Rozlin Financial Group, Inc. is a debt collection agency that provides third-party collection services. Overall, 100% of reviewers commend their effective communication, responsiveness, and impressive collection rates. However, 50% suggest improvements in providing online data and progress updates.

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Reviews mention Efficient
Clients have consistently praised Rozlin Financial Group, Inc. for their efficiency in managing collection accounts. One client noted, 'They communicate very well and are super efficient and responsive,' highlighting their effective workflow. Another remarked on their impressive collection rate and quick account processing, stating, 'Whatever their systems are, they seem to work.' Overall, the sentiment regarding efficiency is overwhelmingly positive, with no identified areas for improvement.

Third-Party Collection Services for Surgery Center

5.0 Jul 16, 2020

Workflow is great. They communicate very well and are super efficient and responsive. Also, they stay in constant contact and are there to answer any questions whenever we need them. They also get all accounts uploaded and worked very quickly.
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Industry Experience

Rozlin Financial Group, Inc. has demonstrated strong expertise in the healthcare and retail industries. In healthcare, they significantly improved collections for an outpatient surgery center, enhancing patient receivables by 50% through efficient communication and effective systems. In retail, they successfully collected outstanding bills for a pet retail store, providing consistent monthly reports. Overall, client feedback highlights Rozlin's efficient workflows and responsiveness, making them a valuable partner for businesses in need of collection services in both sectors.
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Healthcare Retail

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients report that Rozlin Financial Group, Inc. provides significant value for money through effective collection services. One client noted a remarkable increase in collections compared to their previous provider, highlighting the company's efficient communication and responsiveness. Another client appreciates the consistent monthly payments received, despite a wish for enhanced online reporting. Overall, the sentiment is positive, emphasizing the company's effectiveness relative to its cost.
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LiveAdmins

5.0 1 review

Undisclosed

Undisclosed

250 - 999

Chicago, IL

Services provided

25% AI Development

25% Call Center Services

20% Customer Service Outsourcing +2 services

15% AI Consulting

15% Generative AI

LiveAdmins is a customer engagement company specializing in providing live chat services for businesses. Based on the reviews, they are praised for their human-centered approach, avoiding AI-based solutions, and delivering timely, responsive service. As all feedback provided is positive, with no areas of improvement noted, 100% of reviewers commend their personal touch and reliability.

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Industry Experience

The provider has received positive feedback from the construction industry, specifically for their work with solar energy solutions. Clients appreciate the personalized, human-centric chat service that effectively engages both residential and commercial customers. Their strengths include timely project delivery, excellent communication, and responsiveness. The overall sentiment indicates strong expertise in the construction sector, making them a suitable choice for businesses seeking customer support solutions focused on human interaction.
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What Clients Have Said
Clients have expressed satisfaction with the overall cost and value for money provided by LiveAdmins. One reviewer noted the impressive responsiveness and accessibility of the team, highlighting the benefit of working with real people rather than AI. Although specific metrics on cost-effectiveness were not provided, the long-term engagement since 2017 suggests a strong perceived value, indicating that clients find their pricing justifiable given the quality of service received.
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Millennia Group, LLC

5.0 1 review

$5,000+

$100 - $149 / hr

10 - 49

Oak Brook, IL

Services provided

90% Document Digitization & Management

10% Back Office Outsourcing

Millennia Group, LLC is a technology solutions provider specializing in system integrations and UI design for seamless operations. Overall feedback is positive, with clients particularly praising their responsive communication and the significant improvements delivered. However, initial integration times could be improved. Approximately 80% of the feedback highlights satisfaction with the system enhancements and collaboration experience.

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Industry Experience

Millennia Group, LLC has demonstrated its expertise primarily in the construction industry, particularly in heavy highway construction, including bridge and revetment projects. Clients have praised their ability to modernize outdated systems, improve invoicing processes, and enhance user experience. The overall sentiment is positive, highlighting the provider's strong communication, responsiveness, and commitment to continuous improvement. Potential clients in the construction sector would likely find Millennia Group a suitable fit for their project needs.
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Construction

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Millennia Group, LLC demonstrates strong value for money, with clients noting that their investment yields significant benefits. One client, the CFO of ICC Group, stated that the $25,000 spent resulted in a substantial improvement in their invoicing system, leading to high satisfaction among staff. Overall, feedback indicates that while initial integration may take time, the ongoing support and responsiveness justify the costs, making them a reliable partner for projects.
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Treetop Growth Strategy

5.0 6 reviews

$1,000+

$150 - $199 / hr

2 - 9

Chicago, IL

Services provided

25% Sales Outsourcing

20% Content Marketing

20% Email Marketing +2 services

20% Search Engine Optimization

15% Pay Per Click

Treetop Growth Strategy is a multifaceted marketing agency specializing in sales strategies, digital marketing, and technical web development. Reviews indicate a high satisfaction rate among clients, with a notable emphasis on their effective lead generation and project management skills. Approximately 80% of reviewers highlight Treetop's flexibility and commitment to achieving client goals, with frequent praise for their expertise in HubSpot integrations and social media advertising.

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Reviews mention High-quality work
Treetop Growth Strategy has consistently received high praise for delivering high-quality work. Clients highlighted their ability to generate significant leads and improve customer acquisition costs, with one noting the 'high volume of high ICP leads' resulting in strong conversion rates. Another client commended Treetop's flexibility and expertise in technical builds, stating that the final product matched their designs well and met client expectations. Overall, the sentiment reflects satisfaction with Treetop's professionalism and effectiveness in achieving project goals.

HubSpot-Integrated CMS for Digital Transformation Agency

5.0 Jan 23, 2023

Treetop’s work quality was great. The look and feel of the website matched our designs well, and our end client was happy with the CMS and how the templates were laid out. The CMS functioned well for them, and the overall feedback was positive.
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Industry Experience

Treetop Growth Strategy has received positive feedback across various industries, including Software, Design, Wellness & Fitness, Sports, and Consulting. Clients commend their expertise in creating effective go-to-market strategies, website development on HubSpot, and comprehensive digital marketing services. The company is particularly noted for its responsive project management and ability to generate leads. Overall sentiment is strong, especially in Wellness & Fitness, where they significantly improved lead generation and conversion rates.
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Software Design Wellness & Fitness Sports Consulting

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Average Project Cost Breakdown

$10,000 to $49,000 (4) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Client feedback on Treetop Growth Strategy highlights a strong sentiment regarding cost and value for money. Reviews indicate that their pricing is competitive and often lower than industry standards, with one client noting significantly lower customer acquisition costs compared to competitors. Clients appreciated the tangible results achieved, such as increased leads and revenue generation, affirming that Treetop provides high value for the investment made. However, some clients suggested a need for better cost assessment relative to client budgets.
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Chicago, Illinois (2) Baltimore, Maryland (1) Dallas, Texas (1) New York City, New York (1) West Menlo Park, California (1)

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NCC

3.8 2 reviews

$1,000+

< $25 / hr

50 - 249

Oak Brook, IL

Services provided

75% Call Center Services

25% Back Office Outsourcing

NCC is a service provider specializing in outbound bill collection and appointment setting. Reviewers consistently praise NCC for their secure and efficient tools, leading to significant financial savings and increased company profitability. Approximately 85% of feedback highlights cost savings, while 50% mention workflow efficiency. Some suggest improvements in global reach and pricing.

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Reviews mention High-quality work
Clients consistently praised the service provider for delivering high-quality work, noting their efficiency in accounts receivable collections. One client highlighted the significant savings of $5,000 to $10,000 monthly and emphasized the positive impact on workflow efficiency. The quality of work was specifically mentioned as a key strength, reinforcing the overall sentiment of satisfaction with the services provided.

Government Collections

3.0 Aug 12, 2017

The quality of work is a significant strength of the service provider. They help us save on wages and make our workflows more efficient.
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Industry Experience

NCC has demonstrated expertise in the real estate and government sectors, providing services such as accounts receivable collections and outbound sales support. Feedback from clients indicates a strong impact on efficiency and cost savings, with reported monthly savings ranging from $5,000 to over $8,000. Clients appreciate NCC's quality of work and secure tools, noting significant improvements in business operations and profitability. Overall, NCC is well-suited for companies seeking to enhance their operational efficiency in these industries.
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Real estate Government

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients generally perceive the company's pricing as reasonable, with one noting savings of $5,000 to $10,000 monthly and another reporting over $8,000 in monthly savings. While the quality of work is highly regarded, feedback suggests that pricing could be an area for improvement. Overall, clients express satisfaction with the value received relative to costs, indicating that the services effectively reduce operational burdens and enhance efficiency.
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University CoWork

5.0 6 reviews

$1,000+

$200 - $300 / hr

2 - 9

Chicago, IL

Services provided

40% Business Consulting

10% Back Office Outsourcing

10% Commercial Property Management +6 services

10% Digital Strategy

10% Financial Consulting

5% Content Marketing

5% Other Digital Marketing

5% Search Engine Optimization

5% Social Media Marketing

University CoWork is a coworking space and business consultancy that provides office amenities, networking opportunities, and strategic business support. Reviews highlight their supportive community atmosphere and effective management, with 100% positive feedback emphasizing their role in helping small businesses grow and succeed. Approximately 75% of reviews specifically mention the exceptional value and personalized mentorship offered by University CoWork.

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Reviews mention Results-oriented
Clients express a strong sentiment of being results-oriented when working with University CoWork. One client highlighted that the coworking space significantly contributed to their business growth, stating they acquired over ten new clients directly through the community. The overall feedback emphasizes the company's commitment to client success, with clients noting effective communication and an exceptional level of service, reinforcing the sentiment that University CoWork is dedicated to achieving tangible results for its clients.

Office Space & Consultation for Marketing Agency

5.0 Feb 9, 2021

I have picked up over 10 new clients from University CoWork alone. I can't recommend them enough! They truly care about your business's success. University CoWork is sincere in their approach and delivers a top-level service that is irreplaceable.
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Industry Experience

University CoWork has demonstrated strong expertise across various industries including Wellness & Fitness, Hospitality & Leisure, Construction, and Advertising & Marketing. Clients have praised their supportive environment, high-quality amenities, and commitment to fostering business growth. Feedback highlights their ability to connect members with valuable resources and mentorship, particularly in small business development. Overall, sentiment is extremely positive, with many highlighting the community aspect and personalized consultations as key strengths, making them an excellent fit for small and growing enterprises.
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Wellness & Fitness Hospitality & leisure Construction Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (4)

What Clients Have Said
Clients consistently express satisfaction with the cost-effectiveness and value for money provided by University CoWork. One client highlighted that the $145 monthly membership offers exceptional amenities and networking opportunities, stating, 'I received an incredibly high value for the amount I pay.' Another noted that the services, including business consulting, significantly contributed to their growth, emphasizing that the investment is worthwhile for small businesses. Overall, the sentiment reflects that the company's offerings exceed expectations relative to their pricing.
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MedKloud Billing

5.0 5 reviews

$1,000+

< $25 / hr

10 - 49

Deerfield, IL

Services provided

80% Back Office Outsourcing

20% Accounting

MedKloud Billing is a company specializing in financial and operational support services, including accounting, bookkeeping, and campaign management. Reviews highlight their exceptional communication, adaptability, and reliability, with 100% of feedback being positive. Clients praise their ability to exceed expectations and align with company values, demonstrating a consistent and proactive approach to account management.

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Industry Experience

MedKloud Billing has effectively delivered solutions across various industries including Human Resources, Advertising & Marketing, and Healthcare. Clients commend their expertise in streamlining operations, bookkeeping, and healthcare management, highlighting strengths in communication, adaptability, and proactive account management. Overall sentiment across these sectors is highly positive, indicating that MedKloud is well-suited for organizations seeking reliable, efficient support in operations and financial management.
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Human Resources Advertising & marketing Healthcare

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Average Project Cost Breakdown

$10,000 to $49,000 (3)

What Clients Have Said
MedKloud Billing is consistently praised for offering good value for cost, with clients highlighting that their pricing aligns well with budget constraints. For example, one client noted that MedKloud's pricing fit their budget while delivering exceptional quality and support. Another client echoed this sentiment, stating that the company provided skilled talent that matched their operational needs without overspending. Overall, client feedback reflects a strong sentiment of satisfaction regarding the company's cost-effectiveness and value.
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Tampa, Florida (1) San Francisco, California (1) Columbus, Texas (1)

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Chicago Business VoIP

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Lake Forest, IL

Services provided

100% Call Center Services

Chicago Business VoIP specializes in providing business phone solutions and IT support services. Reviews highlight their exceptional customer service and dedication to resolving issues, with 100% of clients praising their honesty and fair pricing. The company is noted for effectively managing communication systems while aligning with customer values and offering good value for cost.

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Industry Experience

Chicago Business VoIP has demonstrated strong expertise in the media industry, specifically with digital media agencies. Clients highlight their exceptional customer service, effective problem-solving capabilities, and commitment to delivering value at competitive prices. The positive sentiment surrounding their work indicates a strong fit for businesses seeking reliable VoIP solutions, particularly in media-centric environments where communication is crucial.
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Media

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed satisfaction with Chicago Business VoIP's pricing, noting it as fair and fitting their budgets. One client highlighted the company's ability to deliver good value for the cost, emphasizing their effective customer service and alignment with company values. Overall, the sentiment reflects a positive perception of the company's cost-effectiveness, with no reported issues regarding pricing or value for money.
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Administrative Resource Options

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Chicago, IL

Services provided

85% Call Center Services

15% Customer Service Outsourcing

Administrative Resource Options is a call center service. They are headquartered in Chicago, Illinois. Their team focuses on Call Center Services and Customer Service Outsourcing.
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Impact Networking

3.0 1 review

Undisclosed

Undisclosed

250 - 999

Mettawa, IL

Services provided

20% Business Consulting

15% Commercial Printing

15% Cybersecurity +4 services

15% IT Managed Services

15% Marketing Strategy

10% Document Digitization & Management

10% Enterprise App Modernization

Impact Networking is a cybersecurity consulting firm specializing in network infrastructure assessments, including penetration and vulnerability testing. Reviews indicate a generally positive experience, with clients appreciating their knowledge and project management skills. However, some feedback (20%) noted pushiness and a preference for familiar solutions. Overall, 80% of comments were favorable, highlighting timely delivery and thorough reporting.

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Industry Experience

Impact Networking has demonstrated expertise primarily in the manufacturing industry, focusing on network infrastructure upgrades and cybersecurity assessments. Feedback indicates that they possess strong technical knowledge and deliver timely project management. However, some clients noted a tendency towards recommending familiar solutions rather than tailored options. Overall sentiment in the manufacturing sector is positive, emphasizing their capability to enhance security compliance and infrastructure efficiency.
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Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Impact Networking is perceived as offering good value for money, with one client noting a total investment of under $10,000 for a comprehensive security assessment. The client expressed satisfaction with the quality of the deliverables and the company's ability to meet deadlines while staying on budget. However, there were concerns about a pushy sales approach and recommendations that favored familiar solutions over optimal choices, suggesting potential areas for improvement in client alignment.
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More responsive than most other service providers

Impact Networking is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Aspect

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Lombard, IL

Services provided

60% Call Center Services

20% Cloud Consulting & SI

20% IT Managed Services

Aspect is a call center service. The Phoenix, Arizona-based firm was established in 1973. Their services include Call Center Services and cloud consulting & SI.
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Lombard, IL

829 Parkview Boulevard
Lombard, IL 60148
101 - 150

+1.978.250.7900

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Gerber National Claim Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Schaumburg, IL

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Gerber National Claim Services is a call center company and Customer Service Outsourcing company established in 1999. The team specializes in Call Center Services and Customer Service Outsourcing.
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QCSS

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Deer Park, IL

Services provided

50% Call Center Services

50% Customer Service Outsourcing

QCSS is a call center and Customer Service Outsourcing company in Deer Park, Illinois. Launched in 1991, the team specializes in Call Center Services and Customer Service Outsourcing.
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Appletree Answers

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Northbrook, IL

Services provided

50% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing

Appletree Answers is a Back Office Outsourcing company. Founded in 1995, their team focuses on Back Office Outsourcing and Call Center Services.
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Convergent Healthcare

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Peoria, IL

Services provided

35% Back Office Outsourcing

35% Call Center Services

30% Customer Service Outsourcing

Established in 1998, Convergent Healthcare, a large answering service, is located in Peoria, Illinois. Their services include Call Center Services and Back Office Outsourcing.
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I-Med Dental Solutions

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Oakbrook Terrace, IL

Services provided

100% Back Office Outsourcing

I-Med Dental Solutions is a large Oakbrook Terrace, Illinois-based Back Office Outsourcing company. Their services include Back Office Outsourcing.
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Signius Communications

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Park Ridge, IL

Services provided

56% Call Center Services

44% Customer Service Outsourcing

Answering service Signius Communications was launched in 1994. The company offers Call Center Services and Customer Service Outsourcing.
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Rely Services Inc

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Schaumburg, IL

Services provided

40% Back Office Outsourcing

15% CRM Consulting and SI

10% Customer Service Outsourcing +5 services

10% Finance & Accounting Outsourcing (FAO)

10% Transcription

7% Staffing

5% Digital Strategy

3% HR Outsourcing

Rely Services Inc is a Back Office Outsourcing company. The Schaumburg, Illinois-based firm was launched in 1997. Their services include Back Office Outsourcing and CRM consulting and SI.
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BizzBuzz.AI

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Chicago, IL

Services provided

15% AI Agents

15% Content Marketing

15% Email Marketing +4 services

15% Sales Outsourcing

15% Search Engine Optimization

15% Social Media Marketing

10% Pay Per Click

BizzBuzz.AI is a digital marketing services company specializing in marketing automation and data analysis to enhance productivity and efficiency. Client feedback highlights a 30% reduction in manual tasks and a 20% increase in lead conversion, with 85% adoption of their systems. Clients commend their project management and responsiveness, though some suggest more detailed training on advanced features.

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Industry Experience

BizzBuzz.AI has proven expertise in the Information Technology sector, specifically in digital marketing services. Clients noted significant improvements in marketing automation and data analysis, achieving a 30% reduction in manual tasks and a 20% increase in lead conversion. The company is recognized for its strong project management and responsive support, making them a suitable choice for organizations seeking efficiency and productivity enhancements in their marketing operations.
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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have praised BizzBuzz.AI for providing good value for cost, noting that their services led to significant efficiency improvements, including a 30% reduction in manual tasks and a 20% increase in lead conversions. The project management was described as strong, with all deliverables completed on schedule and a highly responsive team. Overall, the sentiment reflects satisfaction with the pricing relative to the quality of service, although suggestions for enhanced training were noted.
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Logan IT INC

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Sterling, IL

Services provided

50% Back Office Outsourcing

20% Graphic Design

10% Customer Service Outsourcing +2 services

10% Finance & Accounting Outsourcing (FAO)

10% Supply Chain Management

Logan IT INC is a midsize Back Office Outsourcing company. They offer Back Office Outsourcing and Graphic Design and were launched in 2015.
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Insuresoft

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

University Park, IL

Services provided

60% Customer Service Outsourcing

40% Call Center Services

Launched in 1993, Insuresoft is a midsize University Park, Illinois-based Customer Service Outsourcing company. Their team offers Customer Service Outsourcing and Call Center Services.
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zeemedicalbilling

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Evanston, IL

Services provided

30% Back Office Outsourcing

30% Call Center Services

20% Business Consulting +1 service

20% Customer Service Outsourcing

Zeemedicalbilling is a telephone answering service. They focus on Call Center Services and Back Office Outsourcing and were established in 2010. The firm is headquartered in Evanston, Illinois.
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Royal Call Centers

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Mount Prospect, IL

Services provided

48% Call Center Services

26% Customer Service Outsourcing

16% Sales Outsourcing +1 service

10% Back Office Outsourcing

Royal Call Centers is a call center company. Based in Mount Prospect, Illinois, the firm was launched in 2014. Their services include Call Center Services and Customer Service Outsourcing.
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iCall Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Oglesby, IL

Services provided

50% Call Center Services

40% Back Office Outsourcing

10% Sales Outsourcing

Located in Oglesby, Illinois, iCall Services is a small call center service. The team specializes in Call Center Services and Back Office Outsourcing.
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Allianze BPO Services

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Schaumburg, IL

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Custom Software Development +2 services

20% Customer Service Outsourcing

20% Market Research

Allianze BPO Services is a Market Research company. Located in Schaumburg, Illinois, the company was established in 2014. Their team specializes in Market Research and Custom Software Development.
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Windy City Call Center

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Palatine, IL

Services provided

70% Call Center Services

15% Customer Service Outsourcing

15% Sales Outsourcing

Call center Windy City Call Center is located in Palatine, Illinois. Established in 2009, the team focuses on Call Center Services and Sales Outsourcing.
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Cloud5 Communications

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Chicago, IL

Services provided

50% IT Managed Services

30% Call Center Services

20% Customer Service Outsourcing

Cloud5 Communications is an IT managed services company established in 2006. Their team provides IT managed services and Call Center Services.
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LaSalle Network

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Chicago, IL

Services provided

50% Call Center Services

25% Accounting

10% HR Consulting +3 services

10% Recruiting

3% Staffing

2% HR Outsourcing

Telephone answering service LaSalle Network was established in 1998. The team provides Call Center Services and Accounting and is based in Chicago, Illinois.
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Manpower Staffing

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Aurora, IL

Services provided

50% Back Office Outsourcing

18% HR Outsourcing

17% Recruiting +1 service

15% Staffing

Manpower Staffing is a midsize Aurora, Illinois-based Back Office Outsourcing company. The team provides Back Office Outsourcing and HR Outsourcing.
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Birddog Media

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Palatine, IL

Services provided

80% Call Center Services

20% Email Marketing

Call center company Birddog Media focuses on Call Center Services and Email Marketing. They were established in 2005.
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AST LLC

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Lisle, IL

Services provided

50% CRM Consulting and SI

50% Customer Service Outsourcing

CRM consulting and SI and Customer Service Outsourcing company AST LLC was launched in 1995. The firm specializes in CRM consulting and SI and Customer Service Outsourcing, and is midsize.
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Requordit

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Chicago, IL

Services provided

60% Back Office Outsourcing

40% Business Consulting

Back Office Outsourcing company Requordit specializes in Back Office Outsourcing and Business Consulting. They are headquartered in Chicago, Illinois.
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Sims Lifecycle Services

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

West Chicago, IL

Services provided

100% Document Digitization & Management

Document Digitization & Management company Sims Lifecycle Services was established in 2002. The midsize team focuses on Document Digitization & Management.
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Marble Box

Not yet reviewed

Undisclosed

< $25 / hr

250 - 999

Chicago, IL

Services provided

100% Back Office Outsourcing

Based in Chicago, Illinois, Marble Box is a midsize Back Office Outsourcing company. The team offers Back Office Outsourcing.
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Consolidated CCS

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Chicago, IL

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Launched in 2010, Consolidated CCS is an answering service company. The team specializes in Call Center Services and Customer Service Outsourcing.
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Special Interest Answering

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Joliet, IL

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Special Interest Answering is a small answering service company headquartered in Joliet, Illinois. The team specializes in Call Center Services and Customer Service Outsourcing.
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Special Interest Answering Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Joliet, IL

Services provided

60% Call Center Services

20% Customer Service Outsourcing

20% Sales Outsourcing

Call center Special Interest Answering Service focuses on Call Center Services and Customer Service Outsourcing. They are based in Joliet, Illinois.
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Data Entry India BPO

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Schaumburg, IL

Services provided

50% Back Office Outsourcing

25% Call Center Services

25% Transcription

Data Entry India BPO is a Back Office Outsourcing company. The team focuses on Back Office Outsourcing and Call Center Services and is located in Kochi, India and Schaumburg, Illinois.
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Schaumburg, IL

1635 W Wise Rd,Suite 10R,
Schaumburg, IL 60193
2 - 5

1.224.778.7482

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MAI Voice

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Elgin, IL

Services provided

75% Call Center Services

25% Customer Service Outsourcing

MAI Voice is an Elgin, Illinois-based call center service. Founded in 1985, the team provides Call Center Services and Customer Service Outsourcing.
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Brown & Joseph

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Itasca, IL

Services provided

40% Call Center Services

30% Custom Software Development

20% Business Consulting +1 service

10% Customer Service Outsourcing

Brown & Joseph, a phone answering service, was launched in 1996. They specializes in Call Center Services and Custom Software Development.
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Providers Care Billing

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Schaumburg, IL

Services provided

80% Back Office Outsourcing

20% Customer Service Outsourcing

Providers Care Billing, a midsize Back Office Outsourcing company, is located in Schaumburg, Illinois. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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