Top BPO Companies in Kentucky

Ratings Updated: September 18, 2026

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19 Companies

Country: United States

State: Kentucky

List of the Top Kentucky BPO Services

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What are Featured Providers?
ROI CX Solutions

4.8 4 reviews

Verified

$50,000+

Undisclosed

1,000 - 9,999

Serves Kentucky

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +4 services

15% Finance & Accounting Outsourcing (FAO)

10% Content Moderation Services

10% Data Annotation Services

5% HR Outsourcing

ROI CX Solutions is a customer support service provider specializing in managing customer interactions and enhancing service delivery. The company receives overwhelmingly positive feedback, with approximately 95% of reviewers praising its flexibility, timely delivery, and ability to improve response times significantly. Clients commend their adaptability to unique needs, while a few suggest a need for more proactive initiative and early alignment efforts.

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Reviews mention Adaptable
Overall sentiment regarding adaptability is positive, with clients noting ROI CX Solutions' strong flexibility in accommodating unique needs and adjusting to technical challenges. One client highlighted their seamless adaptation to support requirements and effective communication. Although there were initial setbacks in talent recruitment, the company ultimately delivered on time and met key milestones. Suggestions for improvement included more proactive initiatives for training needs, but their later flexibility effectively mitigated earlier challenges.

Call Center Services for Software Dev Company

4.5 Feb 25, 2026

ROI CX Solutions’ project management has been solid overall, with strong flexibility and accommodation to our unique needs. We experienced a slight setback early on in recruiting the right talent, but that seems to be on track now that we’ve dialed in the ideal agent persona. They’ve delivered on time after the initial hiccups, meeting key milestones despite the challenges. ROI CX Solutions has flexible adjustments to our tech stack learning curve and system navigation. They maintain consistent communication, adapt seamlessly to our support needs, and collaborate creatively to elevate the overall user experience — their care and support shine through clearly.
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Industry Experience

ROI CX Solutions has demonstrated expertise across several industries, including retail, medical, hospitality & leisure, and consumer products & services. Clients praised their responsiveness, professionalism, and ability to enhance operational efficiency. In retail, they excelled in issue resolution and communication. In medical, they improved patient experience and call handling metrics. In hospitality, they showcased flexibility and cost management, while in consumer products, they significantly reduced response times and elevated customer satisfaction. Overall, their strengths align well with organizations seeking effective support solutions in these sectors.
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Hospitality & leisure Retail

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight ROI CX Solutions' competitive pricing and strong value for money. One client noted that their pricing fit the budget while providing excellent service, leading to improved operational efficiency and cost reductions. Another client emphasized the good value relative to costs, particularly in managing call center operations effectively. Overall, sentiment regarding cost-effectiveness is positive, with clients appreciating the balance of quality service and affordability.
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More responsive than most other service providers

ROI CX Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hugo Inc.

5.0 28 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Serves Kentucky

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Accommodating
The feedback regarding Hugo's accommodating nature is overwhelmingly positive. Clients consistently highlight Hugo's adaptability and responsiveness to their specific needs. For instance, one client noted their 'remarkable adaptability' and 'customized approach' throughout the partnership. Another client emphasized Hugo's ability to align with their company culture, enhancing collaboration. Overall, the sentiment reflects a strong appreciation for Hugo's commitment to providing tailored solutions and maintaining open lines of communication, contributing significantly to client satisfaction.

Back Office Outsourcing for E-Commerce Co

5.0 Sep 24, 2024

Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success. They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded.
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Call Center Services for Automotive Company

5.0 Jun 27, 2024

What we found most impressive about Hugo was their seamless integration into our existing operations while significantly enhancing our customer engagement capabilities. Their adaptability in handling multiple communication channels (email, chat, WhatsApp) and their swift ramp-up of our call center team demonstrated remarkable efficiency. Hugo’s regular updates and transparent reporting allowed us to stay informed about progress and make informed decisions.
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Customer Support for FinTech Organization

5.0 Aug 23, 2023

Their effective communication, timely execution, adaptability, resource allocation, and problem-solving abilities ensured that our shared objectives were consistently met. Their proficiency in these areas elevated them from being just a service provider to a strategic partner. Hugo demonstrated exceptional proficiency in assembling a team of customer support specialists, showcasing an impressive knack for identifying and enlisting professionals with profound expertise in providing assistance.
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Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them. Hugo's exceptional service, adaptability, and reliability make them an outstanding partner.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Top Customer Service

5.0 68 reviews

Verified

$1,000+

Undisclosed

250 - 999

Serves Kentucky

Services provided

55% Customer Service Outsourcing

15% Data Annotation Services

10% Back Office Outsourcing +2 services

10% Call Center Services

10% Content Moderation Services

Top Customer Service is a company specializing in customer support and content writing services. Across various businesses, from digital marketing to auto detailing and construction, they received overwhelmingly positive feedback, with over 90% of clients praising their professionalism, effective communication, and ability to enhance customer interaction. Notably, 80% of reviewers highlighted their responsiveness and brand representation, underlining their commitment to client satisfaction and operational improvement.

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Reviews mention Professional
Clients consistently highlight the professionalism of Top Customer Service, noting that their agents represent brands effectively and handle inquiries with respect and care. One client remarked on their agents' ability to follow guidelines closely, while another emphasized the team's smooth onboarding and organized workflow. Overall, feedback indicates a strong sentiment of satisfaction, with no reported areas for improvement, reinforcing the company's reputation for delivering high-quality and professional customer support.

Customer Service Outsourcing for IT Services Company

5.0 Jul 3, 2025

The partnership has been smooth and productive. Their team has consistently delivered on expectations, maintaining a strong presence in our customer communication channels and representing our brand professionally.
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Call Center & Customer Support for Registration Services Co

5.0 Jul 18, 2025

Top Customer Service's agents are professional. They know what they're doing, and working with them is easy. We don't have to tell them many things. Once we give the team the documentation and procedures, they follow them.
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Customer Support Portal Dev & Design for Appliance Repair Co

5.0 Dec 6, 2025

Project management was very organized. Top Customer Service provided a clear timeline and milestone schedule, and each deliverable was delivered on or before the agreed deadlines. Weekly progress meetings helped keep things transparent. They were responsive and adaptive: whenever we requested minor changes (e.g., modifying workflow rules or updating UI labels), they addressed them quickly and incorporated feedback without difficulty. Top Customer Service's communication was clear and professional throughout.
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Customer Support & VA Services for Consulting Company

5.0 Dec 10, 2025

Our client response time improved significantly inquiries that used to take days were now resolved within hours. This gave our clients a stronger, more professional experience. Customer satisfaction and retention improved noticeably, as feedback from our clients became more positive after support was outsourced. They were highly responsive and professional. They understood our instructions clearly, asked clarifying questions when required, and adjusted their workflow according to our requirements. Their team felt and acted like an extension of our own company, which made collaboration smooth and reliable. Client requests and support tickets were handled promptly and with empathy.
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Customer Service Outsourcing for Construction Company

5.0 Dec 19, 2025

Because communications were handled professionally and promptly, we were able to build stronger trust with potential customers and convert more leads into actual projects. Project management was smooth and organized. Their team communicated regularly, adapted to our preferences, and consistently delivered results on time. Their professionalism and responsiveness made a real difference for our company.
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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) $200,000 to $999,999 (6) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.
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More responsive than most other service providers

Top Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (18) Canada (13) France (1)

This provider is fluent in 20 languages:

English

Spanish

Arabic

Hindi

Russian

Japanese

German

Javanese

Korean

French

Turkish

Italian

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This provider is available in 35 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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TDCX

4.8 12 reviews

Verified

$100,000+

Undisclosed

10,000+

Serves Kentucky

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Results-oriented
Clients consistently express satisfaction with TDCX's results-oriented approach. Notably, one reviewer highlighted a significant improvement in customer satisfaction rates, with three markets ranking among the top five for customer voice. Another client emphasized the seamless integration of TDCX's services, noting that their service quality matched internal representatives. Overall, feedback underscores TDCX's commitment to achieving measurable outcomes and their proactive responsiveness to client needs.

Call Center Services for Premium Coffee Brand

5.0 Apr 24, 2022

With the help of TDCX, we see a significant improvement in our customer satisfaction rate. 3 of our markets ranked the top 5 best customer voice and mystery contact score within the company.
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Call Center Services for Luxury E-Commerce Company

5.0 Apr 8, 2022

We conduct mystery calls that prove their quality levels are the same as ours. Additionally, we have other KPIs such as productivity — in all metrics, they’re very much in line with our team.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Helpware CX

4.8 47 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Lexington, KY

Services provided

50% Customer Service Outsourcing

20% Call Center Services

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a customer experience and business process outsourcing company offering a diverse range of solutions including customer support, marketing expertise, and technical support services. The reviews highlight their impressive project management, with 100% of clients noting their responsiveness, adaptability, and excellent communication. Helpware CX received overwhelmingly positive feedback, with clients praising their dedication, speed, and alignment with company values.

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Reviews mention Reasonable pricing
Clients have expressed a positive sentiment regarding Helpware's reasonable pricing. One client highlighted that Helpware's services were 'affordable and competitive' and noted the 'off the charts' value for money. Another client appreciated their 'very reasonable' rates while executing tasks effectively. Overall, feedback emphasizes that the pricing aligns well with the quality of service provided, making Helpware a favorable option for businesses seeking cost-effective solutions.

Back Office & Digital Marketing Support for Digital Solutions Company

5.0 Jan 9, 2019

They're always there for us. They take on tasks that might be mundane, but they execute well and never complain. Also, their rates are very reasonable.
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Call Center Services for Professional Services Company

5.0 Sep 24, 2020

To me, I really appreciated that I can scale my business with Helpware. On top of that, they were affordable and were competitive when it came to cost. The value we get for our money is off the charts.
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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Clients consistently highlight Helpware's strong value for money, with many noting that their pricing aligns well with budgetary constraints while delivering high-quality services. For instance, a CEO mentioned they chose Helpware due to its 'good value for cost' and 'pricing fit our budget.' Another client emphasized significant cost savings and efficient project management, stating, 'They meet deadlines and stay within the budget.' Overall, feedback reflects a positive sentiment regarding Helpware's affordability and the quality of their work.
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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (40) Canada (1) Georgia (1) Kenya (1) New Zealand (1)

This provider is fluent in 16 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

Vietnamese

Italian

View all languages

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Pomeroy

4.0 1 review

$10,000+

$200 - $300 / hr

1,000 - 9,999

Hebron, KY

Services provided

30% Back Office Outsourcing

30% IT Managed Services

15% BI & Big Data Consulting & SI +2 services

15% Cybersecurity

10% IT Strategy Consulting

Pomeroy is an IT services company specializing in the purchase, installation, configuration, and support of computer-related equipment. Reviews highlight their expertise in procurement and software loading, with approximately 70% positive feedback. However, 30% of reviews cite challenges with remote management and communication. Despite minor interpersonal limitations, Pomeroy maintains a high level of technical certification and knowledge among its personnel.

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Industry Experience

Pomeroy has demonstrated significant expertise in the healthcare industry, particularly in managing IT services and procurement processes for medical device manufacturers. Feedback indicates strong project management capabilities and a knowledgeable team, leading to improved efficiency and cost reductions. However, concerns were raised regarding remote communication and personnel management. Overall, Pomeroy is well-suited for clients in healthcare, especially those seeking to enhance IT infrastructure and support services.
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Healthcare

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients have noted that Pomeroy's services represent a significant investment, with costs reaching several million dollars annually. However, many reviews reflect a favorable sentiment towards the overall value delivered, particularly in procurement and project management. One client appreciated Pomeroy's expertise and ability to efficiently manage the installation process, despite some challenges with remote communication and personnel management. Overall, the feedback suggests that while Pomeroy's pricing is substantial, the quality of service justifies the investment.
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GlowTouch LLC

Not yet reviewed

$50,000+

$25 - $49 / hr

1,000 - 9,999

Louisville, KY

Services provided

40% Back Office Outsourcing

30% Call Center Services

10% Custom Software Development +2 services

10% Mobile App Development

10% Web Development

GlowTouch LLC is a large Back Office Outsourcing company. They focus on Back Office Outsourcing and Call Center Services and were established in 2002.
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Call Center Systems

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Winchester, KY

Services provided

50% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing

Call Center Systems is a phone answering service launched in 2015. The company specializes in Call Center Services and Customer Service Outsourcing, and is small.
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Answer One

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Lexington, KY

Services provided

50% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing

Answer One is a small answering service in Nashville, Tennessee and Lexington, Kentucky. The team specializes in Call Center Services and Customer Service Outsourcing.
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Lexington, KY

2216 Young Dr., Ste 3
Lexington, KY 40505
16 - 20

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USMedBill

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Richmond, KY

Services provided

30% Back Office Outsourcing

30% Sales Outsourcing

20% Accounting +1 service

20% Financial Consulting

Back Office Outsourcing company USMedBill was founded in 2023. The team provides Back Office Outsourcing and Sales Outsourcing and is in Richmond, Kentucky.
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BroadData Conferencing

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Louisville, KY

Services provided

100% Call Center Services

BroadData Conferencing is a phone answering service. Their small team is in Louisville, Kentucky and focuses on Call Center Services. The company was established in 1993.
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Streamline Billing Group

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Lexington, KY

Services provided

100% Back Office Outsourcing

Launched in 2014, Streamline Billing Group is a small Back Office Outsourcing company. Their team focuses on Back Office Outsourcing.
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BNS solutions

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Lexington, KY

Services provided

20% Back Office Outsourcing

20% Customer Service Outsourcing

20% HR Outsourcing +2 services

20% Staffing

20% Talent Representation

BNS solutions is a small Back Office Outsourcing company located in Lexington, Kentucky. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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Greentech United

Not yet reviewed

$5,000+

Undisclosed

50 - 249

Louisville, KY

Services provided

30% Contract Manufacturing

15% Logistics & Supply Chain Consulting

10% Ocean Freight +7 services

10% Sales Outsourcing

10% Warehousing & Distribution

5% AI Development

5% Business Consulting

5% Commercial Development

5% Freight forwarding

5% Rail Freight

Greentech United is a Contract Manufacturing company founded in 2022. The team offers Contract Manufacturing and Logistics & Supply Chain Consulting.
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Louisville, KY

552 East Market Street
Louisville, KY 40202
21 - 30

+18002307004

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Alliance Communications

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Lexington, KY

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Launched in 1987, Alliance Communications is a small answering service company and Customer Service Outsourcing company. Their team offers Call Center Services and Customer Service Outsourcing.
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Hy-Tek Intralogistics

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Florence, KY

Services provided

20% Supply Chain Management

20% Warehousing & Distribution

15% Freight forwarding +4 services

15% Fulfillment

10% Corporate Training & Coaching

10% Customer Service Outsourcing

10% Robotics Process Automation

Hy-Tek Intralogistics is a Warehousing & Distribution company. The Florence, Kentucky-based firm specializes in Warehousing & Distribution and Supply Chain Management.
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Traffick Digital Medi

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Louisville, KY

Services provided

20% Sales Outsourcing

10% Conversion Optimization

10% E-Commerce Development +6 services

10% Email Marketing

10% IT Managed Services

10% Pay Per Click

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

Sales Outsourcing company Traffick Digital Medi is located in Louisville, Kentucky. They offer Sales Outsourcing and Social Media Marketing and were launched in 2019.
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Firstsource Solutions

Not yet reviewed

$100,000+

< $25 / hr

1,000 - 9,999

Louisville, KY

Services provided

45% Call Center Services

35% Customer Service Outsourcing

10% Business Consulting +1 service

10% Finance & Accounting Outsourcing (FAO)

Firstsource Solutions is a large London , England-based phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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Louisville, KY

1661 Lyndon Farm Court
Louisville, KY 40223
101 - 150

+1 502-499-0855

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Fort Knox National Company

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Elizabethtown, KY

Services provided

100% Call Center Services

Fort Knox National Company is a telephone answering service founded in 1985. The small team specializes in Call Center Services.
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RDI Corporation

5.0 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Covington, KY

Services provided

30% Call Center Services

25% IT Managed Services

25% Market Research +2 services

10% Customer Service Outsourcing

10% Sales Outsourcing

RDI Corporation is an IT services company specializing in network infrastructure and cloud management. The feedback indicates a 100% positive reception, with clients praising their personalized and efficient service. RDI Corporation has maintained a successfully functioning network for over 14 years, reflecting their reliability and alignment with client values.

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Industry Experience

RDI Corporation has demonstrated expertise primarily in the real estate industry, particularly in property management and development. Clients have praised their strengths in managing network infrastructure and cloud services, highlighting their reliability and value for cost. The overall sentiment is positive, with clients noting efficient communication and personalized service. Potential buyers in the real estate sector will find RDI Corporation a strong candidate for network and cloud management projects.
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Real estate

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Average Project Cost Breakdown

What Clients Have Said
Clients express a positive sentiment regarding RDI Corporation's cost-effectiveness and value for money. One IT Manager highlighted that RDI's pricing fit their budget and emphasized the good value for the cost, citing high ratings as a key reason for their selection. The long-term functionality of the network, maintained for over 14 years, further underscores the company's ability to deliver quality service at a competitive price.
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Covington, KY

4351 Winston Ave
Covington, KY 41015
201 - 250

859-479-0873

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VOCIS LLC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Louisville, KY

Services provided

10% Back Office Outsourcing

10% E-Commerce Development

10% IT Managed Services +9 services

10% Mobile App Development

10% Search Engine Optimization

10% Staffing

10% Transcription

10% Web Development

5% Graphic Design

5% Logo

5% Print Design

5% Web Design

VOCIS LLC is a Louisville, Kentucky-based SEO services firm. They provide Search Engine Optimization and IT managed services.
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11Path Media

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Prospect, KY

Services provided

30% Pay Per Click

30% Search Engine Optimization

20% Sales Outsourcing +1 service

20% Social Media Marketing

11Path Media is a small SEO company headquartered in Prospect, Kentucky. The team provides Search Engine Optimization and Pay Per Click.
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GSM

Not yet reviewed

$5,000+

$100 - $149 / hr

250 - 999

Louisville, KY

Services provided

15% Direct Marketing

15% Social Media Marketing

10% Advertising +6 services

10% Call Center Services

10% Email Marketing

10% Marketing Strategy

10% Pay Per Click

10% Sales Outsourcing

10% Web Design

Based in Houston, Texas and Louisville, Kentucky, GSM is a midsize Direct Marketing company. Their services include Direct Marketing and Social Media Marketing.
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Louisville, KY

11524 Blankenbaker Access Drive
Louisville, KY 40299
6 - 9

713.580.3900

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In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Helpware CX

2 Pomeroy

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 2 Kentucky BPO Services

Helpware CX

$5,000+

< $25 / hr

1,000 - 9,999

Lexington, KY

Ability to deliver

32/40.0

16.8/20 Reviews

10/10 Clients & Experience

5.2/10 Market Presence

Service focus

80% Back Office Outsourcing

20% Other

View Profile Visit Website
Pomeroy

$10,000+

$200 - $300 / hr

1,000 - 9,999

Hebron, KY

Ability to deliver

18.8/40.0

13/20 Reviews

0/10 Clients & Experience

5.8/10 Market Presence

Service focus

30% Back Office Outsourcing

70% Other

View Profile Visit Website
GlowTouch LLC

$50,000+

$25 - $49 / hr

1,000 - 9,999

Louisville, KY

Ability to deliver

4.3/40.0

0/20 Reviews

0/10 Clients & Experience

4.3/10 Market Presence

Service focus

70% Back Office Outsourcing

30% Other

View Profile Visit Website
Call Center Systems

Undisclosed

Undisclosed

10 - 49

Winchester, KY

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Answer One

Undisclosed

Undisclosed

10 - 49

Lexington, KY

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
USMedBill

Undisclosed

Undisclosed

50 - 249

Richmond, KY

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

60% Back Office Outsourcing

40% Other

View Profile Visit Website
BroadData Conferencing

Undisclosed

Undisclosed

10 - 49

Louisville, KY

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Streamline Billing Group

$1,000+

Undisclosed

2 - 9

Lexington, KY

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
BNS solutions

$1,000+

< $25 / hr

10 - 49

Lexington, KY

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

40% Back Office Outsourcing

60% Other

View Profile Visit Website
Greentech United

$5,000+

Undisclosed

50 - 249

Louisville, KY

Ability to deliver

3.4/40.0

0/20 Reviews

0/10 Clients & Experience

3.4/10 Market Presence

Service focus

10% Back Office Outsourcing

90% Other

View Profile Visit Website
Alliance Communications

Undisclosed

Undisclosed

2 - 9

Lexington, KY

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Hy-Tek Intralogistics

Undisclosed

Undisclosed

250 - 999

Florence, KY

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

10% Back Office Outsourcing

90% Other

View Profile Visit Website
Traffick Digital Medi

Undisclosed

Undisclosed

2 - 9

Louisville, KY

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

20% Back Office Outsourcing

80% Other

View Profile Visit Website
Firstsource Solutions

$100,000+

< $25 / hr

1,000 - 9,999

Louisville, KY

Ability to deliver

4.5/40.0

0/20 Reviews

0/10 Clients & Experience

4.5/10 Market Presence

Service focus

80% Back Office Outsourcing

20% Other

View Profile Visit Website
Fort Knox National Company

Undisclosed

Undisclosed

10 - 49

Elizabethtown, KY

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
RDI Corporation

Undisclosed

Undisclosed

1,000 - 9,999

Covington, KY

Ability to deliver

22.1/40.0

16.2/20 Reviews

1/10 Clients & Experience

4.8/10 Market Presence

Service focus

50% Back Office Outsourcing

50% Other

View Profile Visit Website
VOCIS LLC

Undisclosed

Undisclosed

50 - 249

Louisville, KY

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

10% Back Office Outsourcing

90% Other

View Profile Visit Website

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Specialties

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Nearby Locations

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Top BPO Companies in Kentucky

List of the Top Kentucky BPO Services

Reviews mention Adaptable

Call Center Services for Software Dev Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

ROI CX Solutions is very responsive

Reviews mention Accommodating

Back Office Outsourcing for E-Commerce Co

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Customer Support for FinTech Organization

Customer Service Outsourcing for Gaming Company

Multilingual Customer Support for Beverage Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Professional

Customer Service Outsourcing for IT Services Company

Call Center & Customer Support for Registration Services Co

Customer Support Portal Dev & Design for Appliance Repair Co

Customer Support & VA Services for Consulting Company

Customer Service Outsourcing for Construction Company

Average Project Cost Breakdown

What Clients Have Said

Top Customer Service is very responsive

Reviews mention Results-oriented

Call Center Services for Premium Coffee Brand

Call Center Services for Luxury E-Commerce Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Reasonable pricing

Back Office & Digital Marketing Support for Digital Solutions Company

Call Center Services for Professional Services Company

Average Project Cost Breakdown

What Clients Have Said

Helpware CX is very responsive

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

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Why Trust Clutch

List of the Top 2 Kentucky BPO Services

Latest BPO Articles

Can AI Replace Financial Service Providers?

How to Create a Corporate Training Budget [With Template]

Top 10 Asian American Pacific Islander B2B Sales & Growth Influencers to Follow in 2025

Similar Categories

Related Services

Specialties

Nearby Locations