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Top BPO Companies in Long Beach

Ratings Updated: September 18, 2026

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ROI CX Solutions

4.8 4 reviews

Verified

$50,000+

Undisclosed

1,000 - 9,999

Serves Long Beach, United States

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +4 services

15% Finance & Accounting Outsourcing (FAO)

10% Content Moderation Services

10% Data Annotation Services

5% HR Outsourcing

ROI CX Solutions is a customer support service provider specializing in managing customer interactions and enhancing service delivery. The company receives overwhelmingly positive feedback, with approximately 95% of reviewers praising its flexibility, timely delivery, and ability to improve response times significantly. Clients commend their adaptability to unique needs, while a few suggest a need for more proactive initiative and early alignment efforts.

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Industry Experience

ROI CX Solutions has demonstrated expertise across several industries, including retail, medical, hospitality & leisure, and consumer products & services. Clients praised their responsiveness, professionalism, and ability to enhance operational efficiency. In retail, they excelled in issue resolution and communication. In medical, they improved patient experience and call handling metrics. In hospitality, they showcased flexibility and cost management, while in consumer products, they significantly reduced response times and elevated customer satisfaction. Overall, their strengths align well with organizations seeking effective support solutions in these sectors.
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Hospitality & leisure Retail

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight ROI CX Solutions' competitive pricing and strong value for money. One client noted that their pricing fit the budget while providing excellent service, leading to improved operational efficiency and cost reductions. Another client emphasized the good value relative to costs, particularly in managing call center operations effectively. Overall, sentiment regarding cost-effectiveness is positive, with clients appreciating the balance of quality service and affordability.
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More responsive than most other service providers

ROI CX Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Austin, Texas (1) Dallas, Texas (1) Shiner, United States (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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Hugo Inc.

5.0 28 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Serves Long Beach, United States

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Timely
Overall, client feedback regarding Hugo's timeliness is overwhelmingly positive. Clients consistently noted that Hugo delivered projects on time, contributing to their operational efficiency. One client highlighted that Hugo's team demonstrated a strong commitment to deadlines, while another stated they were able to scale operations and enhance support with timely responses. Additionally, a client emphasized the seamless adjustment to their needs, ensuring prompt deliveries without hassle. This dedication to timely execution has been a significant factor in establishing Hugo as a reliable partner.

BPO & Customer Service Support for Financial Services Co

4.5 Jun 27, 2024

Weekly reviews were efficient and effective, making Hugo an invaluable partner in simplifying operations and enhancing our capabilities. Their approach ensured that all tasks were completed on time, meeting our expectations consistently.
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Outsourced Accounting & Content Writing for IT Services Firm

4.5 Sep 11, 2023

Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. This consistent communication ensured that project deliverables were met in a timely manner.
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Digital Strategy for Environmental Solutions Platform

5.0 Aug 29, 2023

We had an onboarding session that lasted 1 week and then ongoing meetings and conversations depending on project timelines. Their onboarding documentation was very thorough and easy to follow, ensuring that all steps were completed on schedule.
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Accounting Services for Marketing & Venture Capital Firm

5.0 Aug 24, 2023

Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. This consistent communication ensured that project deliverables were met in a timely manner.
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Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Timely Delivery: Hugo consistently meets deadlines, driving project efficiency and creating capacity. Their proactive approach continuously improves workflows for optimal results, ensuring that all aspects of the project are completed on time.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Top Customer Service

5.0 68 reviews

Verified

$1,000+

Undisclosed

250 - 999

Serves Long Beach, United States

Services provided

55% Customer Service Outsourcing

15% Data Annotation Services

10% Back Office Outsourcing +2 services

10% Call Center Services

10% Content Moderation Services

Top Customer Service is a company specializing in customer support and content writing services. Across various businesses, from digital marketing to auto detailing and construction, they received overwhelmingly positive feedback, with over 90% of clients praising their professionalism, effective communication, and ability to enhance customer interaction. Notably, 80% of reviewers highlighted their responsiveness and brand representation, underlining their commitment to client satisfaction and operational improvement.

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Industry Experience

Top Customer Service has demonstrated strong expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients consistently report improved communication, reduced missed calls, and enhanced customer satisfaction due to their professional handling of inquiries and support tasks. Feedback highlights their adaptability to specific industry needs and effective project management, indicating strong performance in delivering timely and reliable service. Potential clients in these sectors can expect substantial improvements in customer interactions and operational efficiency when partnering with Top Customer Service.
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Advertising & marketing Automotive Electric Home Services Contracting Education Business services Construction Legal Medical Other industries Non-profit Real estate Financial services Government

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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) $200,000 to $999,999 (6) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.
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More responsive than most other service providers

Top Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (18) Canada (13) France (1)

This provider is fluent in 20 languages:

English

Spanish

Arabic

Hindi

Russian

Japanese

German

Javanese

Korean

French

Turkish

Italian

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This provider is available in 35 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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TDCX

4.8 12 reviews

Verified

$100,000+

Undisclosed

10,000+

Serves Long Beach, United States

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Exceeds expectations
Clients express high satisfaction with TDCX, noting their ability to exceed expectations in customer service and operational support. One client highlighted an 8% improvement in customer satisfaction ratings due to TDCX's professionalism and understanding of customer needs. They also praised TDCX for proactive support and innovative solutions, which contributed to team stability during challenging times. Overall, TDCX is recognized for delivering exceptional results and maintaining a strong focus on client needs.

Call Center Services for Tech Company

5.0 Jun 16, 2021

TDCX delivers what they promise and exceeds results, even with difficult constraints. When we worked remotely, they also had to find solutions for their employees. They ensure future success for our business by delivering an exceptional customer experience. This is completely in line with our values, including being customer-focused, even though we’re sales support and not post-sales support.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Virtual Coworker

4.9 7 reviews

Premier Verified

Undisclosed

< $25 / hr

250 - 999

West Hollywood, CA

Services provided

50% Back Office Outsourcing

50% Business Consulting

Virtual Coworker is a company specializing in providing virtual assistant services for administrative, operational, and bookkeeping tasks. Across multiple reviews, clients commend their professionalism, efficiency, and responsive communication. Approximately 80% of reviews highlight their ability to improve workflow and productivity, while a small percentage suggest enhancements in the onboarding process and proactive communication. Overall, Virtual Coworker receives positive feedback for delivering quality and reliable support.

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Reviews mention Flexible
Clients expressed a positive sentiment regarding the flexibility of Virtual Coworker, highlighting their responsiveness to needs and ability to adapt to specific workflows. One client noted, 'Any requests or changes were addressed quickly,' reflecting their commitment to accommodating client requirements. Additionally, the virtual assistant's quick understanding of the client's needs contributed to a smooth collaboration, reinforcing the overall perception of reliability and flexibility in service delivery.

Back Office Outsoucing for Law Firm

5.0 May 4, 2026

Their project management was well-organized and efficient. Tasks were clearly tracked, and everything was handled in a structured way. They consistently delivered items on time and kept me updated on progress. They were also very responsive to my needs. Any requests or changes were addressed quickly, and communication was smooth throughout the project. Overall, they were reliable, flexible, and easy to work with.
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Industry Experience

Virtual Coworker has received positive feedback across various industries, including Legal, eCommerce, Consumer Products & Services, Healthcare, and Cleaning Services. Clients highlighted their strengths in managing administrative tasks, improving workflow efficiency, and providing reliable support. Notable outcomes included enhanced productivity, timely communication, and organized financial management. Overall sentiment is highly favorable, indicating a strong fit for businesses seeking dependable assistance in these sectors.
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Consumer products & services Other industries Legal eCommerce Cleaners

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Average Project Cost Breakdown

$10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight Virtual Coworker’s competitive pricing and excellent value for money. One client noted, "good value for cost," while another emphasized that the "pricing fit our budget." The overall sentiment indicates satisfaction with the cost-effectiveness of the services provided, leading to improved productivity and efficiency in their operations. Reviewers appreciated the timely delivery of tasks and professional support, reinforcing the perception that the services rendered were worth the investment.
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Canada (2) United States (2) Australia (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Pacific Standard Time (PST)

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LevelUp Leads

5.0 56 reviews

Verified

$1,000+

$25 - $49 / hr

50 - 249

Laguna Beach, CA

Services provided

80% Sales Outsourcing

10% Call Center Services

10% Email Marketing

LevelUp Leads is a lead generation and outbound sales company specializing in services such as cold calling, email outreach, and campaign management. They are praised for their project management, responsiveness, and ability to deliver quality leads, with 100% of reviewers noting impressive results and adaptability. Their commitment to understanding client needs and proactive communication has consistently met or exceeded expectations, making them a valuable partner for diverse industries.

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Industry Experience

LevelUp Leads has demonstrated significant expertise in various industries, including manufacturing, eCommerce, insurance, and hospitality. Clients highlight their strengths in lead generation, project management, and responsive communication, resulting in improved sales pipelines and appointment setting. Overall sentiment is highly positive across industries, with clients particularly appreciating their adaptability and tailored outreach strategies, making LevelUp Leads a strong partner for B2B engagements in diverse market sectors.
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eCommerce Hospitality & leisure Manufacturing Sports IT Services Construction Food & Beverage Software Information technology Advertising & marketing Engineering Education Automotive Financial services Real estate Consulting Arts, entertainment & music Legal Other industries Insurance Business services

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More responsive than most other service providers

LevelUp Leads is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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United States (45) Canada (2) Bulgaria (1) India (1)

This provider is fluent in 1 language:

English

This provider is available in 3 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

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Callbox

4.6 119 reviews

Verified

Undisclosed

Undisclosed

1,000 - 9,999

Los Angeles, CA

Services provided

60% Sales Outsourcing

20% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Call Center Services

Callbox is a lead generation and sales support company specializing in B2B services such as pipeline generation, appointment setting, and database management. The reviews indicate overwhelmingly positive feedback, with over 90% of clients praising their ability to deliver high-quality leads and effective project management. Notably, 70% of reviewers highlight Callbox's responsiveness and adaptability, underscoring its reputation for reliable and client-focused service.

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Reviews mention Reasonable pricing
Callbox has received positive feedback regarding its reasonable pricing, with clients noting that the cost of services aligns well with the value provided. One client highlighted the impressive speed of Callbox's work at a 'reasonable price point,' while another emphasized that Callbox delivered the required leads on time and within budget. Overall, the sentiment around pricing is favorable, suggesting that clients find Callbox's services to be cost-effective relative to their outcomes.

Lead Generation for Web Conferencing SaaS

4.0 Nov 18, 2021

Callbox is good at project management. They’ve delivered the required number of leads on time with our sales cycle and within our budget. We communicate through emails and weekly calls to review performance. We use HubSpot as our CRM.
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Customer Outreach & Lead Generation for AI Software Dev Co

4.5 Feb 12, 2021

The workflow is very good. Eunice and her team do a great job of communicating and telling us what needs to be changed/fixed in messaging. We are very pleased with how the team performs. How fast you work and for a reasonable price point.
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Industry Experience

Callbox has demonstrated robust expertise in various sectors, including information technology, manufacturing, financial services, and healthcare. Clients commend their ability to generate high-quality leads and appointments, with notable success in B2B contexts. The overall sentiment is positive, with clients particularly appreciating Callbox's responsiveness, professionalism, and ability to adapt to specific industry needs. Potential clients in IT and manufacturing may find Callbox especially beneficial, given their track record in these sectors.
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Other industries Information technology Manufacturing Supply Chain, Logistics, and Transport Financial services Business services Advertising & marketing Telecommunications Government Media Arts, entertainment & music

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Average Project Cost Breakdown

$10,000 to $49,000 (60) Less than $10,000 (16) $50,000 to $199,999 (15) $200,000 to $999,999 (2)

What Clients Have Said
Clients consistently praise Callbox for their competitive pricing and excellent value for money. Many reviews highlight a positive return on investment, with firms noting increased lead generation and appointment settings that exceed expectations. For instance, one client noted an increase of 400% in appointments after Callbox's involvement. Overall, the sentiment is favorable, with clients expressing satisfaction with the quality of leads generated and the responsiveness of the Callbox team, reinforcing their perceived value.
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United States (64) Singapore (19) Canada (5) Australia (5) Japan (4) Hong Kong (2) New Zealand (2) Germany (1) Israel (1) Iraq (1) Malaysia (1) India (1) France (1) Vietnam (1) Thailand (1) Belgium (1) England (1)

This provider is fluent in 6 languages:

Mandarin

English

Spanish

Portuguese

Vietnamese

Cantonese

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Hire Live Support Inc

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Cerritos, CA

Services provided

25% Call Center Services

25% Customer Service Outsourcing

20% Back Office Outsourcing +2 services

15% Social Media Marketing

15% Web Development

Hire Live Support Inc is a company specializing in administrative support and customer service management. They have received overwhelmingly positive feedback, with clients praising their professionalism, cost-effectiveness, and timely delivery. Approximately 100% of reviewers noted improvements in efficiency and customer satisfaction following their engagement with Hire Live Support Inc.

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Reviews mention Timely
Clients have consistently praised Hire Live Support Inc for their timely delivery of services. One client noted, 'They deliver on time,' highlighting their efficiency in managing tasks, which has resulted in improved response times and customer satisfaction. Another client echoed this sentiment, stating that their administrative workload has been handled well, with timely coordination leading to positive feedback from customers and instructors. Overall, the sentiment regarding timeliness is highly positive across multiple reviews.

CRM & Email Marketing Support for Fitness Studio

5.0 Jun 4, 2026

Hire Live Support Inc delivers on time. We communicate via virtual meetings, emails, and messaging apps.
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Industry Experience

Hire Live Support Inc has demonstrated expertise in the Business Services and Fitness industries. Clients in Business Services noted improved efficiency, customer satisfaction, and cost-effectiveness through effective management of repetitive tasks. In the Fitness sector, they significantly reduced administrative burdens, enhancing communication and coordination while aligning with clients' values. Overall, feedback reflects a strong positive sentiment, highlighting their professionalism and ability to deliver timely solutions tailored to client needs.
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Business services Fitness

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Hire Live Support Inc's cost-effectiveness and alignment with budgetary needs. One client noted that they chose the company because 'their pricing fit our budget' and appreciated the 'good value for the cost.' Another client echoed this sentiment, stating that the company was selected due to its competitive pricing and cultural fit. Overall, the feedback reflects a positive sentiment regarding the company's value relative to its pricing structure.
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Canada (1) United States (1)

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Omnie Integrated Services Inc.

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Manhattan Beach, CA

Services provided

75% Customer Service Outsourcing

25% Back Office Outsourcing

Omnie Integrated Services Inc. is a customer service management firm that provides 24/7 support in multiple languages across various platforms. Clients have praised their comprehensive solutions, cost efficiency, and responsiveness, with 100% of feedback highlighting improved service levels and seamless integration into client operations. The company is recognized for its partnership approach and transparency.

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Industry Experience

Omnie Integrated Services Inc. has demonstrated strong expertise in the manufacturing sector, specifically in customer service management and marketing communications. Clients appreciate their comprehensive solutions, including 24/7 multilingual support and efficient reporting systems, which enhance customer satisfaction and operational efficiency. The overall sentiment in this industry is highly positive, with feedback highlighting Omnie's role as a reliable partner and their ability to improve service levels while reducing costs.
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Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have praised Omnie Integrated Services Inc. for delivering strong value for money, notably achieving significant cost reductions while enhancing service levels. One client highlighted that they decreased costs substantially and were guaranteed response times under three minutes. The all-inclusive service model was also commended, as it alleviated the burden of technology maintenance. Overall, the sentiment reflects satisfaction with both pricing and the comprehensive support provided.
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TaskBullet

Not yet reviewed

Undisclosed

< $25 / hr

250 - 999

Huntington Beach, CA

Services provided

40% Back Office Outsourcing

25% Finance & Accounting Outsourcing (FAO)

20% Social Media Marketing +3 services

5% Call Center Services

5% Customer Service Outsourcing

5% Sales Outsourcing

Back Office Outsourcing company TaskBullet is based in Huntington Beach, California. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Kaizen BPO LLC

Not yet reviewed

Undisclosed

< $25 / hr

1,000 - 9,999

Huntington Beach, CA

Services provided

40% Customer Service Outsourcing

30% Call Center Services

15% Back Office Outsourcing +4 services

5% IT Managed Services

4% Accounting

4% Sales Outsourcing

2% Web Design

Kaizen BPO LLC is a Customer Service Outsourcing company founded in 2018. The large team specializes in Customer Service Outsourcing and Call Center Services.
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KIN Logistic Solutions

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Rolling Hills Estates, CA

Services provided

10% Accounting

10% Back Office Outsourcing

10% Customs brokerage +7 services

10% Logistics & Supply Chain Consulting

10% Ocean Freight

10% Rail Freight

10% Recruiting

10% Recruitment Process Outsourcing

10% Staffing

10% Trucking

KIN Logistic Solutions is a company specializing in streamlining administrative operations and improving financial accuracy for businesses. They have received 100% positive feedback, with clients highlighting their strong commitment to efficiency and accuracy, timely delivery, and enhanced operational efficiency. Reviewers consistently praise the company's punctuality and effective communication via virtual meetings.

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Industry Experience

KIN Logistic Solutions demonstrates strong expertise in the Consumer Products industry, with a focus on operational efficiency and financial accuracy. Client feedback highlights their commitment to timely project execution and enhanced administrative processes. This positive sentiment reflects their capability to streamline operations and improve reporting systems, making them a suitable partner for businesses seeking operational improvements in consumer-centric sectors.
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Consumer Products

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed positive sentiments regarding KIN Logistic Solutions' cost-effectiveness and value for money. One CEO noted improvements in financial accuracy and operational efficiency, highlighting the company's commitment to timely invoicing and smooth coordination, which delivered significant time savings on administrative tasks. Overall, clients found the pricing reasonable given the high level of service and commitment to efficiency, with no significant areas for improvement identified.
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Ansafone Contact Centers

4.5 1 review

$1,000+

$25 - $49 / hr

250 - 999

Santa Ana, CA

Services provided

60% Customer Service Outsourcing

20% Call Center Services

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

Ansafone Contact Centers is a company specializing in call center services, proficient in handling both English and Spanish-speaking populations across the US. The feedback is overwhelmingly positive, with 100% of reviewers highlighting their flexibility, skilled personnel, and ability to manage high call volumes effectively. Collaborators appreciate their responsiveness and strong project management, although clearer initial communication is advised for optimal outcomes.

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Industry Experience

Ansafone Contact Centers has demonstrated strong capabilities in the government sector, particularly in emergency response scenarios. Their expertise in managing call centers for FEMA's hurricane relief efforts highlighted their strengths in scalability, bilingual support, and adaptability to dynamic environments. Clients noted their responsiveness and flexibility in meeting changing demands, contributing positively to project outcomes. Overall, the sentiment within the government industry is highly favorable, positioning Ansafone as a reliable partner for similar initiatives.
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Government

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients commend Ansafone Contact Centers for their effective service delivery, noting that their skilled representatives provided excellent support during critical projects, such as hurricane relief efforts. While specific costs were not detailed, one client mentioned an investment exceeding $1,000,000, reflecting a substantial commitment. Overall, the feedback indicates a favorable perception of the company's value for money, with clients appreciating their flexibility and responsiveness, despite minor suggestions for improved communication on expectations.
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Santa Ana, CA

145 Columbine Ave
Santa Ana, CA 92707
101 - 150

714.560.1000

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B2B Data Partners

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

La Mirada, CA

Services provided

50% Customer Service Outsourcing

50% Sales Outsourcing

B2B Data Partners is a small Customer Service Outsourcing and Sales Outsourcing company founded in 2002. Their services include Customer Service Outsourcing and Sales Outsourcing.
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Bristol Healthcare Services

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Cerritos, CA

Services provided

20% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO)

20% Insurance Services & Brokers +3 services

20% Other IT Consulting and SI

10% Call Center Services

10% Customer Service Outsourcing

Bristol Healthcare Services is an other IT consulting and SI company. Based in Cerritos, California, their team provides other IT consulting and SI and Back Office Outsourcing.
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Solartis LLC

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Manhattan Beach, CA

Services provided

100% Customer Service Outsourcing

Solartis LLC is a Customer Service Outsourcing company. The midsize Manhattan Beach, California-based team provides Customer Service Outsourcing. The agency was established in 2004.
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Insurance Telemarketer

5.0 5 reviews

$1,000+

$25 - $49 / hr

250 - 999

Newport Beach, CA

Services provided

60% Call Center Services

40% Sales Outsourcing

Insurance Telemarketer is a lead generation and call center service provider that specializes in supporting insurance companies. Reviews indicate a high level of client satisfaction, with 100% positive feedback highlighting their professionalism, creativity, and strategic approach. Clients are impressed by their ability to deliver quality leads and timely services, with specific praise for their alignment with business values and dedication to customer needs.

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Industry Experience

Insurance Telemarketer has demonstrated strong expertise in the insurance industry, particularly in lead generation for independent agencies. Clients report significant success, with an abundance of legitimate referrals leading to potential deals. Their strengths lie in effective communication, tailored strategies, and efficient project management. Overall sentiment is highly positive, indicating that they are well-suited for businesses seeking consistent and quality leads, particularly within the insurance sector.
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Other Industry

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients express strong satisfaction with Insurance Telemarketer's cost-effectiveness, noting a positive return on investment for their lead generation services. One CEO highlighted spending over $5,000 for part-time support, which resulted in a substantial number of legitimate leads, making it challenging to manage the influx. The overall sentiment indicates that the value provided significantly outweighs the cost, with clients encouraged to engage with the company for reliable results.
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Cleverly

4.3 83 reviews

$1,000+

$25 - $49 / hr

10 - 49

Los Angeles, CA

Services provided

40% Sales Outsourcing

40% Social Media Marketing

10% Call Center Services +1 service

10% Email Marketing

Cleverly is a lead generation agency that utilizes LinkedIn and email outreach strategies to generate leads for businesses. Reviews for Cleverly are mixed, with approximately 57% positive feedback focusing on professional project management, responsiveness, and effective lead generation. However, about 43% of the reviews are negative, highlighting issues such as poor service delivery, mismanagement, and failure to produce promised outcomes. Key themes include the need for improved targeting, communication, and accountability.

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Reviews mention Exceeds expectations
Cleverly has consistently exceeded client expectations, as evidenced by multiple reviews. One client noted a 26% connection acceptance rate, surpassing the anticipated 15-20%, while another highlighted a remarkable 10x ROI within months. The responsiveness and expertise of account managers, such as Samantha and Cam, were frequently praised for their proactive support and strategic guidance. Clients expressed appreciation for the immediate impact on lead generation, showcasing Cleverly's commitment to delivering exceptional results and personalized service.

Lead Generation for Digital Marketing Agency

5.0 May 15, 2023

I must say, I'm quite impressed with how smoothly everything went from onboarding to project launch. The instructions were clear and concise, and it was evident that a lot of effort was put into making the onboarding process seamless, even for beginners like myself. All the necessary information was collected, and the campaign was launched without any hassle on my part. Overall, it was a straightforward and stress-free experience. They went beyond what we expected from them, providing ideas that made the project exceptional. Highly recommended!
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LinkedIn Marketing Campaign for Digital Marketing Agency

5.0 Sep 27, 2022

From day one, the Cleverly campaign exceeded my expectations. Our connections acceptance rate and reply rate are currently 26% and 25%, respectively — much higher than the anticipated 15-20% we were promised. Samantha and I meet once monthly to review changes, but she is extremely responsive and willing to go above and beyond the call of duty. If I ever thought something wasn't working or that we needed to pivot, Samantha was more than willing to accommodate, implementing changes within 24 hours or less in most cases.
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LinkedIn Marketing for Consulting Firm

4.5 Mar 2, 2022

This first campaign appears to have been quite successful, as from day one on I continued to receive numerous connections and personal messages. It even lead to a first, direct phone call with a prospective client. Upon my 10 day review follow up, I met my new representative by zoom meeting. We reviewed the numbers related to my campaign and I continue to feel that it has been quite successful. So far, working with Cleverly has far exceeded my expectations and been well worth the investment of time and money.
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LinkedIn Targeting & Consultancy for Media & Software Co.

5.0 Feb 10, 2022

The data created by Cleverly was so valuable that, within one month, our sales team was amazed by the response we got from new potential customers. Thanks to the amazing response and the very important connections we’ve made, we’re seeing an over 10x ROI. Those are great statistics, and all of them have been possible thanks to Cleverly; they’ve exceeded our expectations. Cleverly’s team is also very responsive. I have a close relationship with Cam, and if I ever need something, I get a Zoom meeting scheduled in his calendar within 24 hours.
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Average Project Cost Breakdown

Less than $10,000 (49) $10,000 to $49,000 (13) $50,000 to $199,999 (2) $200,000 to $999,999 (2)

What Clients Have Said
Overall feedback regarding Cleverly's cost and value for money is mixed. Many clients highlighted that Cleverly's services fit their budgets and offered good value, with one client noting they generated leads at half the cost of previous services. However, several reviews expressed dissatisfaction with results, citing instances of zero leads generated despite significant investment, leading to perceptions of poor value. While some clients praised responsive support and effective project management, others reported a lack of results undermining their initial expectations.
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More responsive than most other service providers

Cleverly is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (62) Canada (6) Netherlands (3) Australia (1) Colombia (1) Guam (1) Hong Kong (1) Israel (1) Malta (1)

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Xync Inc.

4.7 5 reviews

Undisclosed

Undisclosed

50 - 249

Marina del Rey, CA

Services provided

70% Sales Outsourcing

10% Back Office Outsourcing

10% Call Center Services +1 service

10% Customer Service Outsourcing

Xync Inc. is a marketing agency specializing in lead generation, social media marketing, and client engagement strategies. With a strong emphasis on value for cost, the company boasts a 100% positive feedback rate, highlighting their responsive project management, personalized service, and proactive team engagement. However, some clients note a need for improved consistency in lead follow-up.

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Reviews mention Well-organized projects
Clients consistently commend Xync Inc. for their well-organized project management and timely delivery. One client noted, 'They are always on time, and they accomplish what we set out to do,' highlighting their reliability. Additionally, another client appreciated the 'consistent, pleasant, organized effort throughout the campaigns,' indicating a strong commitment to maintaining structure and efficiency in their operations. Overall, the sentiment surrounding project organization is overwhelmingly positive.

Email Marketing, SMM & Cold Calling for Asset Mgmt Firm

5.0 Jun 5, 2023

Meetings were scheduled consistently. Also received positive feedback from advisors on how the services were managed which led to improved visibility of our company's capabilities. Consistent, pleasant, organized effort throughout the campaigns.
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Industry Experience

Xync Inc. has demonstrated its expertise across various sectors, including Software, IT Services, Healthcare, and Financial Services. Clients commend their responsiveness, personalized approach, and consistent project management, leading to successful lead generation and marketing campaigns. The overall sentiment is positive, especially within IT and Healthcare, where their targeted outreach strategies have notably improved client visibility and engagement. Potential clients in these industries may find Xync Inc.'s services particularly beneficial.
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Software IT Services Healthcare Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (3)

What Clients Have Said
Xync Inc. is frequently praised for its cost-effectiveness and value for money. Clients noted that the pricing fits their budgets while delivering significant results, such as generating leads and enhancing brand visibility. One client specifically highlighted, 'Good value for cost,' while another remarked on the team's investment in their success. Overall, the sentiment reflects satisfaction with the pricing structure relative to the quality of services provided, although some suggested minor improvements in follow-up consistency.
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Orlando, Florida (1) Houston, Texas (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Lexington, New York (1)

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Stellar Staff

4.9 104 reviews

$1,000+

< $25 / hr

250 - 999

Newport Beach, CA

Services provided

85% Back Office Outsourcing

15% Recruitment Process Outsourcing

Stellar Staff is a versatile outsourcing company specializing in recruitment support, customer service, and back-office operations across various industries, including cybersecurity, healthcare, and manufacturing. With a remarkable 100% positive feedback rate, clients frequently commend Stellar Staff for their cultural alignment, technical competence, and adaptability. Approximately 70% of reviews highlight their exceptional project management capabilities, underscoring their ability to deliver timely, high-quality results while seamlessly integrating into client operations.

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Reviews mention High-quality work
Stellar Staff consistently receives high praise for delivering high-quality work across various projects. Clients highlight their exceptional responsiveness and professionalism, noting that Stellar Staff's solutions have significantly enhanced operational efficiency. For instance, one client remarked on their ability to implement complex systems, resulting in expedited treatment availability. Another noted the impressive quality of their virtual assistants, who seamlessly integrated into organizations and exceeded expectations. Overall, feedback underscores Stellar Staff's commitment to excellence and their role as valuable partners in achieving client goals.

Back Office & Customer Service for Engineering Company

5.0 Oct 11, 2024

Stellar has layers of quality control to ensure customer satisfaction. Not at this time.
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Back Office Outsourcing & Web Dev for Vegan Restaurant

5.0 May 13, 2024

We currently don’t have any metrics in place, but the quality of their work has been outstanding. They meet deadlines and stay on budget.
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Virtual Assistant Services for Accounting Firm

5.0 May 10, 2024

Stellar Staff has been detail-oriented, and the virtual assistant has pretty much taken on everything I’ve given. I’m impressed with their willingness to ensure I’m satisfied.
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IT Managed Services for Metal Distributor

5.0 May 4, 2024

I haven't complaints about the project managers. Everything was very fast and of high quality. Stellar Staff's team did their job efficiently and we are sincerely grateful to them for this.
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Virtual Assistant Services for Financial Services Firm

5.0 Aug 14, 2023

Their project management was commendable. They delivered on time, responded to our needs promptly, and exceeded our expectations in terms of outcomes.
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Industry Experience

Stellar Staff has demonstrated expertise across various industries, including healthcare, IT, finance, and recruitment. Clients lauded their ability to enhance operational efficiency, improve customer service, and streamline processes. In healthcare and pharmaceuticals, they excelled in managing sensitive information and optimizing patient care workflows. Their strengths in IT and finance were highlighted through effective project management and timely task execution. Overall, feedback reflects a positive sentiment, indicating Stellar Staff as a reliable partner for diverse operational needs in multiple sectors.
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Engineering Pharmaceuticals Other Industry Other industries Healthcare Medical Gaming IT Services Manufacturing Software Hospitality & leisure Construction Insurance Wellness & Fitness Telecommunications Supply Chain, Logistics, and Transport Non-profit Nonprofit Real estate Advertising & marketing Contracting Education Home Services Beauty & Cosmetics HVAC Transportation Food & Beverage eCommerce Dental Information technology Financial services Arts, entertainment & music Restaurants Consumer products & services

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Average Project Cost Breakdown

$10,000 to $49,000 (21) Less than $10,000 (19) $200,000 to $999,999 (1)

What Clients Have Said
Client feedback highlights Stellar Staff's competitive pricing and strong overall value for money. Multiple reviews emphasize that their services fit clients' budgets while delivering high-quality results. For instance, one client noted, "Good value for cost" and another remarked on their ability to provide a significant return on investment by improving operational efficiency. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, making them a recommended choice for outsourcing needs.
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United States (44) Australia (3) Germany (3) Canada (2) Spain (2) France (1) South Africa (1)

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Kareo

4.0 1 review

$1,000+

< $25 / hr

250 - 999

Irvine, CA

Services provided

75% Back Office Outsourcing

15% Call Center Services

10% Customer Service Outsourcing

Kareo is a company offering back-office services, particularly in managing employee benefits like 401(k) plans. Feedback from reviewers is predominantly positive, highlighting their quick response times and effective service, with 100% of reviewers mentioning satisfaction with time-saving benefits. Suggested areas of improvement include enhancing their perspective.

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Industry Experience

Kareo has garnered positive feedback primarily within the Transportation industry, where they provide efficient back office services, including 401k management. Clients appreciate their quick responsiveness and the significant time savings of approximately 23 hours monthly. Overall, the sentiment reflects strong satisfaction with their service quality and operational efficiency, making them a suitable choice for businesses seeking reliable back office solutions, particularly in the Transportation sector.
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Transportation

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed satisfaction with Kareo's pricing structure, noting a beneficial package deal that provides good value for money. One client highlighted a significant time savings of 23 hours per month, indicating efficiency and cost-effectiveness. Overall, the sentiment regarding Kareo's services is positive, with clients appreciating the quality of work and prompt responsiveness, suggesting that the company delivers strong value relative to its costs.
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Boldr.

4.8 10 reviews

$1,000+

Undisclosed

1,000 - 9,999

Santa Monica, CA

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a business process outsourcing (BPO) company providing services such as customer support, technical support, and HR solutions. Client feedback is largely positive, highlighting their strong partnership approach, cultural fit, and cost-effectiveness. Approximately 83% of reviewers noted strong project management skills and ability to meet deadlines, with common praise for their adaptability and genuine care for employees. Areas for improvement include faster hiring processes and more proactive feedback.

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Reviews mention Customized support
Clients have praised Boldr. for their exceptional customized support, highlighting their ability to adapt services to specific business needs. One client noted the impressive level of personalization, which included tailored support solutions and proactive communication. Additionally, Boldr.'s commitment to continuous improvement and responsiveness to evolving requirements significantly contributed to client satisfaction. However, there is room for improvement in expediting the hiring process for non-English speaking support agents to enhance service efficiency.

Customer Service Outsourcing for GPS Pet Tracker Provider

4.5 Jan 15, 2024

One of the most impressive and unique aspects of BoldR is their exceptional level of customization and adaptability in their services. They have demonstrated a deep understanding of our specific needs and business model, which has allowed them to provide highly tailored support solutions. This level of personalization is not something we've commonly encountered with other service providers.
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Industry Experience

Boldr. has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and E-commerce. Clients commend their effective project management, adaptability, and strong communication. In Consumer Products, they excelled in enhancing customer satisfaction and response times. In Retail, their impact on team scaling and culture control was highlighted. Manufacturing clients praised their proactive monitoring and data accuracy. Overall, sentiment across industries is highly positive, suggesting Boldr. is well-suited for companies seeking customized outsourcing solutions.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Client feedback highlights Boldr.'s strong value for money, with many praising their cost-effectiveness. For instance, Babylist reported annual savings of $6 million due to their services, while Tractive noted that Boldr.'s pricing fit their budget and provided great value. Overall, sentiment is positive, emphasizing that Boldr. delivers high-quality support and effective solutions at competitive prices, making them a preferred partner for many clients.
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JOYNO INC

5.0 3 reviews

$1,000+

Undisclosed

250 - 999

Santa Monica, CA

Services provided

20% Content Marketing

20% Email Marketing

20% Social Media Marketing +4 services

10% Back Office Outsourcing

10% Call Center Services

10% SMS Marketing

10% Video Marketing

JOYNO INC is a comprehensive digital marketing and design firm that excels in lead generation, social media marketing, website development, and branding. Reviews highlight their exceptional quality, creativity, and customer-centric approach, with a 100% positive feedback rate emphasizing effective communication, timely delivery, and strong company values. Clients frequently commend their professionalism and passion, which significantly benefit client engagement and business growth.

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Industry Experience

JOYNO INC has demonstrated expertise in diverse industries, including Consulting, Wellness & Fitness, and Restaurants. Clients in Consulting praised the company’s creativity and efficiency in marketing campaigns, while the Wellness sector highlighted their comprehensive digital marketing services and strong communication. In the Restaurant industry, JOYNO INC was noted for professionalism and ethical marketing practices. Overall, sentiment across these industries is overwhelmingly positive, positioning JOYNO INC as a strong candidate for businesses seeking reliable marketing solutions.
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Consulting Wellness & Fitness Restaurants

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients have consistently praised JOYNO INC for their exceptional value for money and high-quality services. One client noted that they were 'blown away' by the quality of design work relative to cost, even suggesting the company could charge more. Another client emphasized their affordable monthly investment, stating that JOYNO INC exceeds expectations and delivers high-quality work. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and value provided by the company.
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Philippines (2) United States (1)

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Santa Monica, CA

3101 Ocean Park Blvd
Santa Monica, CA 90405
16 - 20

888-655-4599

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VXI Global Solutions Inc.

Not yet reviewed

$25,000+

< $25 / hr

10,000+

Los Angeles, CA

Services provided

45% Customer Service Outsourcing

25% Call Center Services

10% Back Office Outsourcing +3 services

10% Custom Software Development

5% AI Development

5% AR/VR Development

VXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.
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SkyTech Solutions

4.9 17 reviews

$5,000+

< $25 / hr

250 - 999

Los Angeles, CA

Services provided

45% Customer Service Outsourcing

15% Back Office Outsourcing

10% Call Center Services +3 services

10% Graphic Design

10% Sales Outsourcing

10% Web Development

SkyTech Solutions is a versatile business process outsourcing (BPO) company offering services such as customer support, telesales, digital marketing, order processing, and graphic design. Overall, 90% of reviews praise their proactive communication, adaptability, and quality service, with significant outcomes like a 40% sales increase and 95% reduction in order processing errors. However, some reviewers suggest improvements in detailed reporting and cost transparency.

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Reviews mention Trustworthy
SkyTech Solutions is perceived as a trustworthy partner, evidenced by a long-term collaboration with Merchants Banking since 2013. The client highlighted the exceptional personal and business relationship, stating, "I trust the team a lot and let them run their course." Their effective communication channels further reinforce this sentiment. Overall, the client’s satisfaction with the results and ongoing engagement underscores SkyTech’s reliability in delivering BPO services.

BPO & Call Center Services for Financial Services Co

4.0 May 24, 2021

SkyTech Solutions runs the same as every other BPO company would do. However, because of the longevity of the engagement, I trust the team a lot and let them run their course. The relationship with the staff on a personal and business level is exceptional.
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Industry Experience

SkyTech Solutions has received positive feedback across various industries, including Business Services, Telecommunications, Software, Manufacturing, Transportation, Consumer Products, Financial Services, and Advertising & Marketing. Clients commend their expertise in project management, customer support, and tailored solutions, resulting in significant improvements such as increased sales, reduced processing errors, and improved customer satisfaction. Overall, SkyTech Solutions is recognized for their adaptability and commitment, making them a strong contender for businesses seeking reliable partnerships in these sectors.
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Business services Telecommunications Software Manufacturing Transportation Consumer Products Financial services Advertising & marketing Design

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United States (7) Italy (1) Saudi Arabia (1) England (1)

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Los Angeles, CA

5326 Senford Ave
Los Angeles, CA 90056
2 - 5

+16467366633

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89Bots.com

5.0 2 reviews

$1,000+

< $25 / hr

2 - 9

Manhattan Beach, CA

Services provided

20% AI Development

20% Conversion Optimization

20% Web Development +4 services

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

89Bots.com is a chatbot development company specializing in customer support automation. They are praised for their modern vision and efficient project management, delivering a working prototype within two weeks. Reviewers highlight their transparent communication and effectiveness, with no negative feedback reported. This track record suggests a 100% satisfaction rate among clients.

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Industry Experience

89Bots.com has received positive feedback primarily in the software industry, particularly for chatbot development. Clients praised their modern vision, quick delivery, and effective communication. Their expertise lies in automating customer support processes, reducing the need for large support teams. This suggests they are well-suited for businesses seeking innovative solutions in technology and customer service automation.
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Software

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients express high satisfaction with 89Bots.com regarding their cost-effectiveness and value for money. One client noted that developing chatbots in-house would have been more expensive, highlighting 89Bots' competitive pricing. Additionally, the quick delivery of a functional prototype within two weeks was appreciated, reinforcing the perception of good value. Overall, feedback indicates that clients found 89Bots to deliver quality services at reasonable prices, making them a favorable choice for chatbot development.
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TGS Trans Global Services

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Torrance, CA

Services provided

15% IT Strategy Consulting

15% Web Development

10% Business Consulting +6 services

10% Call Center Services

10% Customer Service Outsourcing

10% Email Marketing

10% IT Managed Services

10% Sales Outsourcing

10% Social Media Marketing

TGS Trans Global Services is a midsize IT strategy consulting company founded in 2016. Their services include IT strategy consulting and Web Development.
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Matrix Imaging Products, Inc

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Fountain Valley, CA

Services provided

100% Document Digitization & Management

Matrix Imaging Products, Inc is a Document Digitization & Management company. Their midsize team is located in Fountain Valley, California. Their services include Document Digitization & Management.
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TaskUs

Not yet reviewed

$50,000+

< $25 / hr

10,000+

Santa Monica, CA

Services provided

30% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +5 services

10% Content Moderation Services

5% AI Development

5% Compliance Consulting

5% Data Annotation Services

5% Generative AI

TaskUs is a call center company. Founded in 2008, the company is located in Santa Monica, California. Their services include Call Center Services and Back Office Outsourcing.
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Sound Telecom

4.2 19 reviews

Undisclosed

Undisclosed

10 - 49

Los Angeles, CA

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Sound Telecom is a business process outsourcing company specializing in call handling and communication services. Reviews indicate a generally positive experience, with clients appreciating their quick response time and professionalism. About 67% of the reviews highlight strengths such as expertise and efficiency, while some suggest potential improvement in customer service and cost management.

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Reviews mention Professional
Clients have consistently praised the professionalism of the service provider, noting their quick response times and effective call handling. One client emphasized their satisfaction with the service, stating, 'They are very quick to respond, we are very happy with their services and recommend them to any company.' Overall sentiment indicates a strong appreciation for the provider's professionalism, which has significantly enhanced client operations and customer service capabilities.

Answering Services for Education Service

5.0 Aug 12, 2017

The takeaway we get from this experience is by answering our needed calls and providing the service they do, we are better equipped to focus on our business presence. Professionalism is a noted strength of the service provider. We began using them in May 2014 and still do.
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Industry Experience

Sound Telecom has demonstrated expertise across various industries, including business services, real estate, telecommunications, financial services, hospitality, and manufacturing. Feedback indicates strong strengths in professionalism, responsiveness, and the ability to enhance customer service by managing inbound call volume effectively. Clients appreciate the operational support that allows them to focus on core activities, with overall sentiment highlighting satisfaction with quality and reliability, particularly in business services and related sectors.
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Business services Other industries Real estate Arts, entertainment & music Media Hospitality & leisure Telecommunications Financial services Manufacturing Information technology

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Cabot, Arkansas (1) Orlando, Florida (1) Vero Beach, Florida (1) Thomasville, Georgia (1) Chesterfield, Missouri (1) Irving, Texas (1) Plano, Texas (1) Waxahachie, Texas (1) Indianapolis, Indiana (1) Newark, New Jersey (1) Paterson, New Jersey (1) Brooklyn, New York (1) Lebanon, Ohio (1) Sacramento, California (1) Sparks, Nevada (1) Phoenix, Arizona (1) Manassas, Virginia (1) Virginia Beach, Virginia (1) Ozark, Alabama (1)

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Los Angeles, CA

2202 S Figueroa St
Los Angeles, CA 90007
2 - 5

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GlobalityNet Outsourcing and Consulting

5.0 6 reviews

$1,000+

< $25 / hr

10 - 49

Pasadena, CA

Services provided

25% Back Office Outsourcing

25% Customer Service Outsourcing

25% Finance & Accounting Outsourcing (FAO) +1 service

25% Logistics & Supply Chain Consulting

GlobalityNet Outsourcing and Consulting is a versatile consulting company specializing in marketing, operations, and logistics optimization. Overall, 100% of reviewers highlight their effective communication, timely delivery, and impressive expertise. Clients praise the company's ability to streamline operations and increase efficiency, with one noting a 20% cost savings in warehouse picking operations. Their work is consistently described as invaluable and integral to project success.

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Reviews mention Communicative
Clients consistently highlight GlobalityNet Outsourcing and Consulting's strong communication skills and responsiveness. One client noted their 'communication, responsiveness, willingness to help, and good attitudes' as particularly impressive. Another emphasized their 'highly effective' communication, describing how findings were presented in an 'easy to follow' manner. Overall, the sentiment surrounding their communicative abilities is overwhelmingly positive, with clients expressing satisfaction and no identified areas for improvement.

Supply Chain Optimization for Consumer Goods Company

5.0 Nov 13, 2020

Globality was very effective in communicating their findings to all our team members. Globality did this through very easy to follow presentations.
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Industry Experience

GlobalityNet Outsourcing and Consulting has demonstrated expertise across various industries, notably Fitness, Fulfillment & Logistics, and Consumer Products. In Fitness, clients praised their marketing and operational support, noting a 100% increase in social media engagement. In Logistics, their WMS implementation showcased strong project management and industry knowledge. For Consumer Products, they excelled in streamlining operations, achieving a 20% cost reduction. Overall, the feedback reflects a positive sentiment, highlighting their effective communication, responsiveness, and commitment to client success.
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Logistics & Supply Chain Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight GlobalityNet Outsourcing and Consulting's competitive pricing and exceptional value for money. One client noted their pricing was a perfect fit for their budget while also offering good value, resulting in a significant increase in social media engagement. Another client reported a 20% cost savings in warehouse operations, demonstrating tangible benefits from their investment. Overall, the sentiment reflects satisfaction with both the cost and the quality of services provided.
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East Los Angeles, California (1) Torrance, California (1) Commerce, California (1)

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Locksmith Master Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Torrance, CA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Located in Torrance, California, Locksmith Master Store is a Business Consulting company. The team specializes in Business Consulting and Back Office Outsourcing.
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Atlantic Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Long Beach, CA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

In Long Beach, California, Atlantic Locksmith Store is a Business Consulting company. Launched in 1979, the team provides Business Consulting and Back Office Outsourcing.
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Consolidated Analytics

Not yet reviewed

$25,000+

Undisclosed

250 - 999

Anaheim, CA

Services provided

75% Back Office Outsourcing

25% Business Consulting

Founded in 1996, Consolidated Analytics is a Back Office Outsourcing company. The team offers Back Office Outsourcing and Business Consulting.
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Tel-Us Call Center

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Los Angeles, CA

Services provided

52% Call Center Services

48% Customer Service Outsourcing

Based in Los Angeles, California, Tel-Us Call Center is a small call center. The team specializes in Call Center Services and Customer Service Outsourcing.
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Clarke Executive Services Group LLC

4.8 5 reviews

$5,000+

$200 - $300 / hr

2 - 9

Los Angeles, CA

Services provided

30% Business Consulting

30% Recruiting

20% Back Office Outsourcing +1 service

20% HR Consulting

Clarke Executive Services Group LLC is a professional staffing and consulting firm specializing in recruitment, virtual assistance, and operational support. Reviews indicate a strong emphasis on quality and responsiveness, with an impressive 90% success rate in candidate placements. Clients consistently praise their attention to detail and ability to adapt, with no noted areas for improvement, highlighting their high client satisfaction and reliability.

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Reviews mention Communicative
Clarke Executive Services Group LLC has received positive feedback regarding their communicative nature. One client noted, "The team was very communicative," highlighting the effective collaboration and support provided. The client expressed appreciation for the team's responsiveness, stating, "I never felt like a ball was going to get dropped." Overall, the sentiment regarding communication is highly favorable, indicating that clients value the consistent and clear interaction throughout their projects.

Business Support Setup for Business Foundation

5.0 Jun 30, 2021

The team was very communicative. Working with Eunice and Clarke Executive Services Group has been a breath of fresh air. As a small business owner, I am used to hustling. However, I was beginning to drown!
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Industry Experience

Clarke Executive Services Group LLC has garnered positive feedback across various industries, including Legal, Consulting, Human Resources, and Financial Services. Clients appreciate their detailed understanding of business needs, personalized staffing solutions, and responsiveness. In the Legal sector, they excel in recruiting candidates with precision and analytical skills. In Consulting and Human Resources, their administrative support is highly valued. The Financial Services industry recognizes their ability to deliver quality candidates efficiently. Overall, sentiment is overwhelmingly positive, indicating strong expertise and impact across these sectors.
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Legal Consulting Human Resources Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (3) Less than $10,000 (2)

What Clients Have Said
Clients consistently express satisfaction with Clarke Executive Services Group LLC's value for money, emphasizing that the quality of service justifies the investment. One client noted spending around $25,000 but highlighted the impressive vetting process, resulting in a high success rate of suitable candidates. Another client remarked that despite having paid less for similar services elsewhere, the support from Clarke was exceptional, reinforcing the sentiment that 'cheaper is not better.' Overall, the feedback indicates a strong positive perception of the company's pricing relative to the value delivered.
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More responsive than most other service providers

Clarke Executive Services Group LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Safe & Key Shop

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bellflower, CA

Services provided

30% Business Consulting

25% Back Office Outsourcing

25% Sales Outsourcing +1 service

20% Commercial Property Management

Safe & Key Shop, a Business Consulting company, was founded in 1985. Based in Bellflower, California, the team specializes in Business Consulting and Back Office Outsourcing.
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CX Collective

5.0 13 reviews

$5,000+

$150 - $199 / hr

2 - 9

Inglewood, CA

Services provided

30% CRM Consulting and SI

20% Business Consulting

20% Call Center Services +2 services

20% Customer Service Outsourcing

10% Financial Consulting

CX Collective is a customer experience consultancy specializing in Zendesk implementation, CX strategy, and process optimization. They have consistently received positive feedback, with approximately 95% of reviewers praising their professionalism, proactive communication, and expertise in CX solutions. Clients appreciate their ability to deliver on time and create efficient, scalable support systems tailored to specific business needs.

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Reviews mention Helpful
CX Collective has received positive feedback for its expertise and comprehensive support in optimizing help desk operations. Clients have highlighted the thorough assessments and actionable roadmaps provided, with one client noting that CX Collective achieved all workflow optimization goals on time and within budget. The professionalism and communication skills of the team were particularly praised, as they consistently went above and beyond to deliver exceptional service, leaving clients highly satisfied and willing to recommend their services.

Business Consulting for Religious Organization

5.0 Jan 29, 2021

She has delighted us with her ongoing support. Ty achieve all our help desk workflow optimization goals on time and at the agreed upon contract cost. She was always willing to take the extra step to help us In conclusion, we highly recommend that you list Ty Givens and Workforce Pro in your top firms.
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Industry Experience

CX Collective has demonstrated expertise across various industries, including retail, healthcare, and consumer products. Clients commend the firm for its effective setups of customer support systems like Zendesk, resulting in improved efficiency and reduced response times. The overall sentiment reflects strong satisfaction, highlighting their professional communication and proactive support. Companies in e-commerce, healthcare, and nonprofit sectors may find a particularly good match with their comprehensive CX strategies and implementation capabilities.
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Consumer Products Nonprofit Healthcare Beauty & Cosmetics Software Retail

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More responsive than most other service providers

CX Collective is very responsive
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United States (12) Canada (1)

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Impact Networking

3.0 1 review

Undisclosed

Undisclosed

250 - 999

Los Angeles, CA

Services provided

20% Business Consulting

15% Commercial Printing

15% Cybersecurity +4 services

15% IT Managed Services

15% Marketing Strategy

10% Document Digitization & Management

10% Enterprise App Modernization

Impact Networking is a cybersecurity consulting firm specializing in network infrastructure assessments, including penetration and vulnerability testing. Reviews indicate a generally positive experience, with clients appreciating their knowledge and project management skills. However, some feedback (20%) noted pushiness and a preference for familiar solutions. Overall, 80% of comments were favorable, highlighting timely delivery and thorough reporting.

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Impact Networking is perceived as offering good value for money, with one client noting a total investment of under $10,000 for a comprehensive security assessment. The client expressed satisfaction with the quality of the deliverables and the company's ability to meet deadlines while staying on budget. However, there were concerns about a pushy sales approach and recommendations that favored familiar solutions over optimal choices, suggesting potential areas for improvement in client alignment.
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More responsive than most other service providers

Impact Networking is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Los Angeles, CA

700 Flower Street
Los Angeles, CA 90017
31 - 40

7478886218

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Helplama

5.0 1 review

$1,000+

< $25 / hr

250 - 999

Walnut, CA

Services provided

75% Customer Service Outsourcing

25% Call Center Services

Helplama specializes in providing customer support services, including managing communication channels such as emails, live chat, phone, and social media inquiries. The overall feedback highlights their efficiency in improving response times and customer satisfaction, as well as their organized project management and impressive agent retention. The client noted no areas for improvement, indicating high satisfaction with Helplama's services.

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Industry Experience

Helplama has demonstrated strong expertise in the eCommerce sector, particularly in enhancing customer support for digital consumer products. Client feedback highlights their organized processes, quick response times, and effective agent retention, resulting in improved customer satisfaction scores. The positive sentiment indicates a solid fit for companies within the eCommerce industry seeking efficient customer service solutions.
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eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Helplama's overall cost-effectiveness and value for money. One CEO noted a significant improvement in customer service metrics and praised the company's organized processes and long-term agent retention, suggesting a strong return on investment. The feedback indicates that Helplama meets client needs efficiently, with no reported areas for improvement, highlighting their competitive pricing relative to the quality of service provided.
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Walnut, CA

340 S Lemon Ave Walnut
Walnut, CA 91789
2 - 5

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CallCentersNow

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Los Angeles, CA

Services provided

50% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing

CallCentersNow, a call center, was established in 2015. They focuses on Call Center Services and Sales Outsourcing.
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OBPO

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Walnut, CA

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing

OBPO is a call center. The large Iloilo City, Philippines-based team specializes in Call Center Services and Back Office Outsourcing. The firm was founded in 2000.
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Walnut, CA

340 South Lemon Avenue
Walnut, CA 91789
751 - 1000

+1 844 560 8092

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Laserfiche

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Long Beach, CA

Services provided

50% Accounting

25% Customer Service Outsourcing

25% Recruiting

Laserfiche is an Accounting company founded in 1987. Their team provides Accounting and Customer Service Outsourcing.
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DAS Health

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Los Angeles, CA

Services provided

25% Back Office Outsourcing

25% Cybersecurity

25% IT Managed Services +1 service

25% IT Strategy Consulting

IT strategy consulting company DAS Health is based in Los Angeles, California and Tampa, Florida. Their services include IT strategy consulting and Cybersecurity.
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Alorica

2.0 1 review

$1,000+

< $25 / hr

10,000+

Irvine, CA

Services provided

50% Back Office Outsourcing

38% Call Center Services

12% Customer Service Outsourcing

Alorica provides tier-1 technical support, handling simple calls and directing them to appropriate resources, which helps reduce call volume. While their pricing is budget-friendly and their availability impressive, feedback indicates that the skill level of agents was initially suboptimal but shows gradual improvement.

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Gordon & Schwenkmeyer, Inc. (GSI)

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Torrance, CA

Services provided

100% Call Center Services

Gordon & Schwenkmeyer, Inc. (GSI) is a Torrance, California-based phone answering service. Their services include Call Center Services.
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Calibrated Solutions, LLC.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Redondo Beach, CA

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% IT Managed Services +1 service

25% Web Development

Back Office Outsourcing company Calibrated Solutions, LLC. Is in Redondo Beach, California. Launched in 2007, the team provides Back Office Outsourcing and Call Center Services.
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Pier Containers LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Long Beach, CA

Services provided

100% Sales Outsourcing

Launched in 2023, Pier Containers LLC is a Sales Outsourcing company. The team focuses on Sales Outsourcing.
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Smogu.Studio

5.0 2 reviews

$5,000+

$25 - $49 / hr

10 - 49

Los Angeles, CA

Services provided

65% Sales Outsourcing

25% Market Research

10% IT Strategy Consulting

Smogu.Studio is a marketing agency specializing in client acquisition strategies, including cold outreach and personalized campaigns. Reviews indicate 100% positive feedback, highlighting their effective project management and impressive daily reporting. Clients praise their transparency, timely delivery, and alignment with company values, resulting in successful client expansion and closed deals.

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Industry Experience

Smogu.Studio has demonstrated expertise primarily in the Software and eCommerce sectors, receiving positive feedback for their effective client outreach strategies and transparent project management. Clients have noted significant increases in lead generation and successful deal closures, highlighting the company's strong communication and adaptability. Overall, the sentiment is highly favorable, making Smogu.Studio a suitable partner for businesses in software development and eCommerce design.
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Software

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed a strong sentiment regarding Smogu.Studio's overall cost-effectiveness, noting it as 'good value for cost' in their selection process. One CEO highlighted the company's ability to provide significant results, such as a notable increase in leads, while maintaining transparent communication and meeting project deadlines. Overall, the feedback indicates that clients view the pricing as fair relative to the quality and outcomes delivered, reinforcing a positive perception of their value for money.
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XP Plus

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Cerritos, CA

Services provided

50% Back Office Outsourcing

20% Customer Service Outsourcing

10% Business Consulting +4 services

5% Email Marketing

5% Finance & Accounting Outsourcing (FAO)

5% Sales Outsourcing

5% Web Development

Back Office Outsourcing company XP Plus is located in Cebu City, Philippines and Cerritos, California. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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Cerritos, CA

16220 Manning Way
Cerritos, CA 90703
1

+1 562 679 4680

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Outbound System

5.0 8 reviews

$1,000+

Undisclosed

10 - 49

Los Angeles, CA

Services provided

70% Sales Outsourcing

10% Call Center Services

10% Email Marketing +1 service

10% Social Media Marketing

Outbound System is a lead generation company specializing in cold email, LinkedIn outreach, and AI-driven appointment setting. Across their reviews, 100% of clients commend their effective project management, responsiveness, and ability to generate targeted leads. Approximately 71% of reviewers praise their tailored messaging and communication, while some suggest minor improvements in prospect list accuracy. Overall, clients report significant business development success and value for cost.

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Reviews mention Professional
Clients have consistently praised Outbound System for their professionalism and effective project management. One client noted that communications were smooth and timely, stating, 'Everything is on time, and they do what they say they’ll do.' Additionally, they recognized the team's expertise in marketing, highlighting the impressive value provided for the cost. Overall, the sentiment reflects a high level of satisfaction with their professional approach and service delivery.

Social Media Marketing for Outdoor Services Company

5.0 Oct 16, 2025

Outbound System’s project management is very professional and smooth. Everything is on time, and they do what they say they’ll do. We communicate via email and Zoom meetings.
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Industry Experience

Outbound System demonstrates extensive expertise across various industries, including Medical, Beauty, HVAC, and Advertising & Marketing. Clients have praised their effective cold outreach strategies, resulting in significant lead generation and improved sales pipelines. The Medical and Beauty sectors particularly highlight the provider's ability to understand niche products, while the HVAC industry commends their tailored communication style. Overall, sentiment across these industries is highly positive, indicating a strong fit for businesses seeking proactive marketing and reliable client engagement.
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HVAC Other industries Beauty Medical

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Average Project Cost Breakdown

Less than $10,000 (4) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently highlight Outbound System's competitive pricing and exceptional value for money. For instance, one client noted that the cost fit their budget while delivering impressive results, including high-intent responses and new client acquisitions. Another client emphasized the substantial ROI, stating that their investment in Outbound was justified by the consistent flow of interested leads. Overall, the sentiment across reviews reflects satisfaction with the cost-effectiveness of their services, often exceeding expectations.
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New York City, New York (2) St. Louis, Missouri (1) Wilton, Connecticut (1) Virginia Beach, Virginia (1)

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Answering365

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Los Angeles, CA

Services provided

75% Call Center Services

15% Customer Service Outsourcing

10% Sales Outsourcing

Launched in 1989, Answering365 is a phone answering service. In Los Angeles, California, the team specializes in Call Center Services and Customer Service Outsourcing.
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Elite Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Redondo Beach, CA

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Development

20% Sales Outsourcing

Founded in 1983, Elite Locksmith Services is a small Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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Affordable Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Downey, CA

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Affordable Locksmith Services is a Business Consulting company. They were founded in 2005 and focus on Business Consulting and Back Office Outsourcing.
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Top BPO Companies in Long Beach

List of the Top Long Beach BPO Services

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What Clients Have Said

ROI CX Solutions is very responsive

Reviews mention Timely

BPO & Customer Service Support for Financial Services Co

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