Top BPO Companies in Miami

Ratings Updated: September 18, 2026

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What are Featured Providers?
Unity Communications

4.9 44 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Miami, FL

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a business process outsourcing (BPO) company, offering services such as customer support, billing management, and data processing. Across various reviews, 90% of clients praised their professionalism, responsiveness, and the quality of communication, while occasional feedback highlighted areas for improvement in candidate matching and quality evaluation. Overall, 100% of reviewers noted a positive impact on their operations, emphasizing Unity's ability to integrate seamlessly into workflow systems.

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Reviews mention Easy to work with
The overall sentiment regarding Unity Communications is highly positive, particularly in terms of their ease of collaboration. Clients have noted the simplicity and efficiency of working with Unity, with one client stating they 'made things simple and easy' and appreciated their 'stellar communication.' Another client emphasized that Unity's team was 'much easier to work with' than other counterparts, highlighting their responsiveness and dedication. Overall, feedback consistently reflects satisfaction with their streamlined processes and effective teamwork.

Telecom Management for Telecom Provider

5.0 Jun 19, 2019

Efficient and easy. We were able to discuss what would work for us, and Unity Communications made the process streamlined. A point of contact was available when we needed it, and they maintained communication to help keep us on top of projects.
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Outsourced Customer Service and E-Commerce for Crafts Company

5.0 Jun 19, 2019

They made things really easy. Transitioning things over to them was thought out well in advance and was incredibly flexible with my hectic schedule.
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Customer Service Support for Wireless Company

5.0 Jun 6, 2019

Their team is much easier to work with than their U.S. counterparts, and they’ve grown from one to 12 team members within a year. They’re responsive and follow through with every task. If you ask their owner to do something, he’ll find a way to manage it. In two years, I’ve only had to escalate problems twice, which is amazing.
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Industry Experience

Unity Communications has demonstrated expertise across various sectors, notably in Medical, Telecommunications, and Other Industries. Feedback highlights their strengths in customer support, billing management, and data processing. Clients in the Medical sector appreciated their role in maintaining consistent revenue through effective account management. In Telecommunications, their teams excel at handling technical support and sales operations, resulting in improved customer satisfaction. Overall, Unity Communications is well-suited for organizations seeking reliable outsourcing solutions in healthcare, telecom, and diverse other fields.
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Wellness & Fitness Healthcare Consumer Products Telecommunications Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting IT Services Education Other industries Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (6) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Client feedback highlights Unity Communications as a cost-effective solution that delivers strong value for money. Many clients noted their pricing aligns well with budgetary constraints and the quality of service exceeds expectations. For instance, one client emphasized that Unity's bookkeeping services were more effective and efficient than local alternatives, while another mentioned achieving significant improvements in customer satisfaction and operational efficiency at a competitive cost. Overall, the sentiment is overwhelmingly positive regarding the balance between cost and service quality.
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United States (34) Australia (1) Canada (1) Ireland (1)

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Hugo Inc.

5.0 28 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Serves Miami, FL

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Experienced
The client expressed high satisfaction with Hugo's experienced team, highlighting their meticulous attention to detail and the expertise of their sourcing agents. They noted significant improvements, including a 50% reduction in customer support tickets and the successful scaling of their affiliate program to over 800 ambassadors. Timely delivery and proactive communication through various channels were also praised, reinforcing the positive sentiment regarding Hugo's overall project management and effectiveness.

Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Hugo impressed us with: Quality and Detail: Their work reflected meticulous attention to detail, consistently delivering excellent outcomes. Experienced Agents: Sourcing agents are seasoned professionals, contributing to campaign success. Dynamic Scalability: Hugo's flexible agent allocation adapts to campaign needs, optimizing efficiency and cost-effectiveness.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Top Customer Service

5.0 68 reviews

Verified

$1,000+

Undisclosed

250 - 999

Serves Miami, FL

Services provided

55% Customer Service Outsourcing

15% Data Annotation Services

10% Back Office Outsourcing +2 services

10% Call Center Services

10% Content Moderation Services

Top Customer Service is a company specializing in customer support and content writing services. Across various businesses, from digital marketing to auto detailing and construction, they received overwhelmingly positive feedback, with over 90% of clients praising their professionalism, effective communication, and ability to enhance customer interaction. Notably, 80% of reviewers highlighted their responsiveness and brand representation, underlining their commitment to client satisfaction and operational improvement.

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Industry Experience

Top Customer Service has demonstrated strong expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients consistently report improved communication, reduced missed calls, and enhanced customer satisfaction due to their professional handling of inquiries and support tasks. Feedback highlights their adaptability to specific industry needs and effective project management, indicating strong performance in delivering timely and reliable service. Potential clients in these sectors can expect substantial improvements in customer interactions and operational efficiency when partnering with Top Customer Service.
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Advertising & marketing Automotive Electric Home Services Contracting Education Business services Construction Legal Medical Other industries Non-profit Real estate Financial services Government

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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) $200,000 to $999,999 (6) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.
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More responsive than most other service providers

Top Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (18) Canada (13) France (1)

This provider is fluent in 20 languages:

English

Spanish

Arabic

Hindi

Russian

Japanese

German

Javanese

Korean

French

Turkish

Italian

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This provider is available in 35 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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TDCX

4.8 12 reviews

Verified

$100,000+

Undisclosed

10,000+

Serves Miami, FL

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Trustworthy
Clients consistently express high levels of trust in TDCX, highlighting their commitment to transparency and collaboration. One client noted that TDCX fosters a culture where concerns can be raised, enhancing operational efficiencies and trust among all parties. Another emphasized the strong alignment and accountability demonstrated by TDCX's team, which facilitated a seamless working relationship. Overall, the sentiment reflects a strong belief in TDCX's reliability and dedication to client success.

Customer Service, Security & Risk Assessment for Fintech Co

5.0 Apr 28, 2022

TDCX has created a culture where everyone at every level can raise a question or concern which has enabled my engagements with them to result in countless operating enhancements as well as large scale operating shifts making all partners in the network increase outputs. This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client where everyone wins, including other vendors in the network. More partners should strive to operate this way.
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BPO Services for E-Commerce Company

5.0 Mar 31, 2022

The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. In addition, the team is also organised and hold themselves accountable in timeline and deliverables. The managers are very easy to work with, there is alignment and also trust between us.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Uassist.ME

4.6 34 reviews

Premier Verified

$5,000+

< $25 / hr

250 - 999

Miami Beach, FL

Services provided

50% Back Office Outsourcing

30% Customer Service Outsourcing

10% Call Center Services +1 service

10% Sales Outsourcing

Uassist.ME is a virtual assistance and outsourcing services company, offering comprehensive support in areas such as customer service, lead generation, and back-office operations. The reviews reflect a high level of satisfaction with 100% of reviewers praising their professionalism, communication, and integration as part of their teams. Many clients appreciate their proactive approach and the cultural fit they offer, with no significant areas for improvement commonly mentioned.

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Industry Experience

Uassist.ME has demonstrated strong capabilities across various industries, including Advertising & Marketing, Real Estate, Financial Services, and Food & Beverage. Clients commend their effective communication, proactive approach, and ability to deliver impactful results, such as improved lead generation, enhanced customer service, and streamlined operations. Overall sentiment is highly positive, particularly in Advertising & Marketing and Financial Services, where their expertise significantly contributes to business growth and efficiency.
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Food & Beverage Financial services Healthcare Media Environmental Services Information technology Consumer Products Food & Beverages Legal Construction Other Industry IT Services Contracting Real estate Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (8) $50,000 to $199,999 (6) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Uassist.ME's cost-effectiveness and strong value for money. For instance, one client noted a significant return on investment, stating they save approximately eight hours daily, allowing for greater focus on revenue-generating activities. Another client emphasized their satisfaction with the affordable pricing structure and high-quality service, which they found superior to local options. Overall, the sentiment is positive, with many clients expressing that Uassist.ME delivers exceptional services at competitive rates.
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More responsive than most other service providers

Uassist.ME is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (29) Canada (2) Brazil (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 1 time zone:

Mountain Standard Time (MST)

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SalesRoads

4.9 65 reviews

Premier Verified

$5,000+

Undisclosed

50 - 249

Boca Raton, FL

Services provided

80% Sales Outsourcing

10% Call Center Services

10% Email Marketing

SalesRoads is a lead generation and appointment setting company that provides Sales Development Representatives (SDRs) as a service. Reviews highlight their effective project management and responsiveness, with an 80% positive feedback rate mentioning their adaptability and commitment to client success. Approximately 40% of reviewers praised their team’s integration and collaboration skills. Overall, SalesRoads is recognized for delivering quality leads and meeting client expectations consistently.

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Reviews mention Open to feedback
SalesRoads has received positive feedback regarding their openness to client feedback, as highlighted by a client's experience where SalesRoads actively coordinated their pitch strategy and adapted based on suggestions. The client praised SalesRoads for their willingness to make adjustments to enhance results and noted the effectiveness of communication and data tracking throughout the project. Overall, the sentiment indicates a strong appreciation for SalesRoads' collaborative approach and commitment to client success.

Sales Appointment Setting for CAD Outsourcing Company

5.0 Jul 25, 2019

I'm impressed by their work effort, desire to be successful, and willingness to make adjustments and changes as suggested by our office to improve their results.
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Industry Experience

SalesRoads has demonstrated significant expertise across various industries including Information Technology, Manufacturing, Financial Services, Real Estate, and Education, receiving positive feedback for their proactive lead generation and appointment-setting capabilities. Clients praised their responsiveness, adaptability, and ability to deliver qualified leads, resulting in increased sales and successful partnerships. Overall sentiment reflects strong satisfaction, particularly in the IT and Financial sectors, while highlighting the provider's commitment to understanding client needs and goals.
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Software Manufacturing Real estate Financial services Design Healthcare Nonprofit Engineering Human Resources IT Services Business services Consumer Products Other Industry Education Retail Advertising & marketing Information technology Legal

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Average Project Cost Breakdown

$50,000 to $199,999 (24) $10,000 to $49,000 (17) $200,000 to $999,999 (6) Less than $10,000 (1)

What Clients Have Said
Client feedback indicates that SalesRoads delivers strong value for money, with many noting a positive return on investment. One client reported an ROI of nearly three times their investment, while another highlighted consistent appointment generation exceeding expectations. Clients appreciated the company's responsiveness and adaptability, often citing their commitment to understanding client needs. However, some suggested that clearer reporting and pricing structures could enhance the overall experience.
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United States (61) Canada (2) Austria (1) Spain (1)

This provider is available in 1 time zone:

Eastern European Time (EET)

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Remote CoWorker

4.8 189 reviews

Verified Clutch Guarantee

$1,000+

< $25 / hr

1,000 - 9,999

Hollywood, FL

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant service provider offering comprehensive administrative and operational support across various industries. The company receives consistently positive feedback, with approximately 100% of reviewers praising their strong communication, responsiveness, and ability to meet project deadlines. Notably, 85% of clients highlight the organization’s effective matching of candidates to client needs and its alignment with client values.

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Reviews mention High-quality work
Clients consistently commend Remote CoWorker for delivering high-quality work that exceeds expectations. For instance, a psychiatric practice owner noted significant improvements in operational efficiency and patient communication, attributing this success to the proactive and detail-oriented nature of their virtual assistant. Similarly, the owner of a marketing agency highlighted the impressive quality of social media content, emphasizing that the pricing was excellent for the level of service provided. Overall, feedback reflects a strong sentiment of satisfaction with the quality and reliability of work delivered.

Virtual Assistance for Financial Advisory & Consulting Firm

5.0 Sep 29, 2024

The project delivered outstanding results, including a 30% increase in operational efficiency due to streamlined workflows and automation, a 50% reduction in email response times, and a 100% accuracy rate in data entry. Customer satisfaction surged with faster, more responsive support, and clear, actionable reports led to quicker decision-making. These measurable outcomes not only enhanced productivity but also significantly boosted client retention and internal performance.
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Back Office Outsourcing for Lumber Company

5.0 Sep 16, 2024

What stands out to me is the consistent quality of service. I appreciate that, and it's why I've remained a customer.
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Virtual Assistance & Content Marketing for SaaS Enterprise

4.5 Aug 13, 2024

They delivered on time. They are quick to respond to needs. I was impressed by Remote CoWorker's quality of candidates.
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Back Office Recruiting for Household Moving Company

5.0 Jul 12, 2024

Everything is done on time and with a high level of detail. Remote CoWorker has offered high-caliber candidates from the beginning and does a fantastic job vetting staff.
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Document Processing Support for Construction Management Co

5.0 May 28, 2024

They delivered over and above what was needed. Projects were delivered on time and to a high quality, just what I needed.
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Industry Experience

Remote CoWorker has garnered positive feedback across various industries, including medical, education, legal, and real estate. Clients praise their expertise in administrative support, customer service, and effective communication. In the medical sector, they excel in managing scheduling and billing, while in education, they assist with student outreach and marketing. Overall, Remote CoWorker is recognized for their adaptability, timely project management, and ability to meet specific client needs, making them a suitable choice for businesses seeking reliable remote assistance.
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Arts, entertainment & music Real estate Legal Medical Sports Education Franchises Advertising & marketing Business services Automotive Plumbing Other industries Energy & natural resources Information technology Consumer products & services Media Contracting Manufacturing Hospitality & leisure Insurance eCommerce HVAC Financial services Retail Food & Beverage

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Average Project Cost Breakdown

Less than $10,000 (54) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently express satisfaction with Remote CoWorker's cost-effectiveness and value for money, highlighting their pricing as a key factor in choosing the service. One client noted, "Pricing fit our budget" and others praised the "good value for cost" and the ability to find qualified candidates promptly. Overall, clients appreciate the balance of affordability and quality, stating that the service has significantly enhanced their operational efficiency while remaining budget-friendly.
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United States (116) Canada (5) United Arab Emirates (2) England (2) Australia (1) Belgium (1) Ireland (1)

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Task Virtual

4.9 54 reviews

Verified

$1,000+

< $25 / hr

50 - 249

Miami, FL

Services provided

40% Back Office Outsourcing

20% Sales Outsourcing

20% Search Engine Optimization +2 services

10% Call Center Services

10% Data Annotation Services

Task Virtual is a versatile outsourcing firm providing SEO and virtual assistance services. Clients consistently commend their project management and communication skills, resulting in enhanced web visibility and operational efficiency. Approximately 90% of reviews highlight their adaptability and industry-specific strategies, while 10% suggest minor improvements in technical explanations. Overall, clients express high satisfaction with Task Virtual's tailored and cost-effective solutions.

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Industry Experience

Task Virtual has demonstrated strong expertise across various industries, including Information Technology, Consumer Products & Services, Financial Services, Education, and Advertising & Marketing. Clients commend their effective communication, operational efficiency, and tailored strategies that enhance workflows and customer interactions. Positive sentiments are particularly noted in healthcare, where they excelled in improving patient support, as well as in education and financial services for optimizing online presence. Overall, they offer significant impact in operational support and digital marketing across these sectors.
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Business services Arts, entertainment & music Information technology Advertising & marketing Beauty & Cosmetics IT Services Healthcare Legal Financial services Consumer products & services Education

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Average Project Cost Breakdown

Less than $10,000 (10) $10,000 to $49,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Task Virtual's competitive pricing and excellent value for money. One client noted, 'Pricing fit our budget' and emphasized 'good value for cost.' Another stated, 'Task Virtual delivered on everything they promised,' reflecting satisfaction with their investment. Overall, feedback indicates that Task Virtual's services not only meet client expectations but also contribute to significant cost savings, with some clients reporting reductions in operational costs and increased efficiency.
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United States (7) Canada (3) Australia (1) Germany (1) Ireland (1) England (1)

This provider is fluent in 7 languages:

English

Spanish

French

Bengali

Hindi

Panjabi

Sindhi

This provider is available in 12 time zones:

Middle East Time (MET)

India Standard Time (IST)

Central European Time (CET)

Central Standard Time (CST)

Eastern European Time (EET)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

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Auxis

4.8 3 reviews

Verified

Undisclosed

Undisclosed

1,000 - 9,999

Plantation, FL

Services provided

15% AI Development

15% Finance & Accounting Outsourcing (FAO)

15% IT Managed Services +6 services

10% Accounting

10% Back Office Outsourcing

10% Cloud Consulting & SI

10% IT Staff Augmentation

10% Mobile App Development

5% BI & Big Data Consulting & SI

Auxis is an IT consultancy and services provider specializing in managed IT services, cloud support, and intelligent automation solutions. Reviewers consistently praise their technical expertise, responsiveness, and strong project management, with approximately 90% of feedback highlighting effective communication and timely service delivery. However, some clients suggest refining project management practices for better spending control and reporting.

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Reviews mention Helpful
Clients have expressed high satisfaction with Auxis, noting their responsiveness and helpfulness during challenges. One client highlighted their effective use of KPI reviews and robotic process automation, stating that Auxis has 'done a tremendous job of growing with us.' The ability to manage projects on time and within budget, along with a strong collaborative relationship, further reinforces the positive sentiment towards Auxis as a reliable partner.

IT Services for Aircraft Solutions Company

5.0 Jan 15, 2021

When problems arise, they’re responsive and helpful. They have a high-level view because of their experience working with such large companies. We reap the benefits of their experiences with other projects. Auxis is very responsive if something isn’t working properly. They will help us through any challenges.
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Industry Experience

Auxis has demonstrated expertise across multiple industries, including Software, Nonprofit, and Manufacturing. Clients have praised their technical knowledge, responsiveness, and ability to deliver complex automation and IT support services. In the Software industry, they excel in CI/CD processes and RPA implementation. For Nonprofits, they provide robust IT infrastructure support and proactive security monitoring. In Manufacturing, they enhance IT services while maintaining operational efficiency. Overall, feedback indicates a strong sentiment of satisfaction, making Auxis a suitable partner for clients in these sectors.
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Nonprofit Software Manufacturing

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Average Project Cost Breakdown

$50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive Auxis as providing good value for money, particularly highlighting their responsiveness and project management capabilities. One client noted a significant investment of $1.1 million, indicating a long-term commitment, while another emphasized that projects are executed on time and within budget. However, some feedback suggested a need for better visibility and control over spending. Overall, the sentiment reflects satisfaction with the cost relative to the quality of service received.
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United States (2) Costa Rica (1)

This provider is fluent in 10 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Puerto Rico and US Virgin Islands Time (PRT)

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ROI CX Solutions

4.8 4 reviews

Verified

$50,000+

Undisclosed

1,000 - 9,999

Fort Lauderdale, FL

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +4 services

15% Finance & Accounting Outsourcing (FAO)

10% Content Moderation Services

10% Data Annotation Services

5% HR Outsourcing

ROI CX Solutions is a customer support service provider specializing in managing customer interactions and enhancing service delivery. The company receives overwhelmingly positive feedback, with approximately 95% of reviewers praising its flexibility, timely delivery, and ability to improve response times significantly. Clients commend their adaptability to unique needs, while a few suggest a need for more proactive initiative and early alignment efforts.

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Industry Experience

ROI CX Solutions has demonstrated expertise across several industries, including retail, medical, hospitality & leisure, and consumer products & services. Clients praised their responsiveness, professionalism, and ability to enhance operational efficiency. In retail, they excelled in issue resolution and communication. In medical, they improved patient experience and call handling metrics. In hospitality, they showcased flexibility and cost management, while in consumer products, they significantly reduced response times and elevated customer satisfaction. Overall, their strengths align well with organizations seeking effective support solutions in these sectors.
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Hospitality & leisure Retail

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight ROI CX Solutions' competitive pricing and strong value for money. One client noted that their pricing fit the budget while providing excellent service, leading to improved operational efficiency and cost reductions. Another client emphasized the good value relative to costs, particularly in managing call center operations effectively. Overall, sentiment regarding cost-effectiveness is positive, with clients appreciating the balance of quality service and affordability.
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More responsive than most other service providers

ROI CX Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Austin, Texas (1) Dallas, Texas (1) Shiner, United States (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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CloudTask

5.0 13 reviews

$1,000+

Undisclosed

10 - 49

North Miami Beach, FL

Services provided

50% Sales Outsourcing

30% Call Center Services

20% Customer Service Outsourcing

CloudTask is a B2B sales agency marketplace offering services such as talent sourcing, sales process optimization, and lead generation. The majority of reviews (approximately 90%) praise CloudTask for their efficiency, exemplary project management, and ability to deliver tailored sales solutions. Clients highlight the company's cost-effectiveness and dedication to understanding client needs as standout qualities.

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Reviews mention Knowledgeable
Clients consistently commend CloudTask for their extensive knowledge and expertise. For instance, one client highlighted their 'huge knowledge base' and 'extremely knowledgeable' staff, while another praised the team's ability to provide insightful guidance during the hiring process. Overall, the sentiment surrounding CloudTask's knowledge is overwhelmingly positive, indicating that their expertise significantly contributes to successful project outcomes.

Sales Process Growth for Legal Services Company

5.0 Jun 23, 2023

CloudTask has been extremely helpful and offers up a huge knowledge base as well as people resources. Their Knowledge was the most impressive aspect of the company.
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Digital Marketing Services for Science & Tech Solutions Firm

4.5 Jun 1, 2023

CloudTask had a professional team. The team members were extremely well informed and knew their stuff.
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Managed Sales Services for Legal Tech Company

5.0 Jun 1, 2023

CloudTask was a facilitator of the marketplace, Eddie was extremely knowledgeable and eager to align us with the best fit possible to help us drive the desired outcomes.
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Digital Marketing Strategy for Outsourced Staffing Firm

5.0 May 30, 2023

We received positive feedback from customers who appreciated their professional and knowledgeable interactions with the SDRs. This positive customer sentiment further reinforced our reputation and strengthened our relationships with clients.
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Hiring & Payroll Management for Outsourced Sales Provider

5.0 Mar 2, 2023

They had a system for me and the knowledge to guide me when making such an essential hire.
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Industry Experience

CloudTask has demonstrated expertise across various industries, including Business Services, Media, Software, Legal, Advertising & Marketing, IT Services, Human Resources, and Research. Feedback highlights their strengths in talent sourcing, training, and sales optimization, with notable success in increasing sales pipelines, improving team efficiency, and generating leads. Overall sentiment is positive, positioning CloudTask as a strong partner for clients seeking sales-related services, particularly in sectors focused on growth and efficiency.
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Business services Media Software Legal Advertising & marketing IT Services Human Resources Research

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $50,000 to $199,999 (2) Less than $10,000 (1)

What Clients Have Said
Clients consistently commend CloudTask for its excellent cost-effectiveness and value for money. Feedback highlights that their pricing fits within budgets while delivering high-quality services. For instance, one client noted, 'Good value for cost,' while another emphasized, 'Pricing fit our budget.' Overall, the sentiment is overwhelmingly positive, with multiple clients expressing satisfaction with the financial return on their investment, stating that CloudTask exceeded their expectations in terms of deliverables and outcomes.
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United States (8) England (2) France (1)

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Sopro

5.0 4 reviews

$1,000+

Undisclosed

250 - 999

Miami, FL

Services provided

90% Sales Outsourcing

10% Email Marketing

Sopro is a lead generation company known for crafting comprehensive B2B outreach campaigns. Reviews highlight their professionalism, timely delivery, and innovative approach, with 100% of clients appreciating their cost-effective strategies and ability to deliver qualified leads. Many reviewers (75%) specifically praised their tailored communication and proactive project management. Overall, clients report a significant increase in lead generation and sales opportunities.

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Industry Experience

Sopro has garnered positive feedback across various industries including manufacturing, security, software development, and design. Clients appreciated their lead generation expertise, particularly in sectors such as energy, oil and gas, and pharmaceuticals. The provider demonstrated strengths in communication, project management, and tailored outreach strategies, resulting in improved sales pipelines and visibility. Overall sentiment reflects strong satisfaction with Sopro's professionalism and effectiveness, making them a suitable partner for businesses seeking to enhance their outreach and lead generation efforts.
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Other industries Design

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Client feedback highlights Sopro's strong value for money and competitive pricing. A global account executive noted that their selection was based on Sopro's pricing fitting their budget while delivering significant results, such as reducing cost per lead to $48. Similarly, the CEO of Tessellation Software emphasized Sopro's good value for cost, leading to improved visibility and outreach. Overall, clients express satisfaction with the cost-effectiveness and quality of services provided.
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Miami, FL

3401 North Miami Avenue
Miami, FL 33127
10 - 15

+1 786-724-2007

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ALPHA BPO Corp

5.0 3 reviews

$5,000+

< $25 / hr

10 - 49

Miami, FL

Services provided

30% Customer Service Outsourcing

25% Back Office Outsourcing

20% Call Center Services +2 services

15% IT Managed Services

10% Digital Strategy

ALPHA BPO Corp is a customer support and call center services provider known for their expertise in delivering efficient and effective support solutions. With over 85% positive feedback across reviews, clients commend their industry experience, significant impact on productivity, and partnership approach. Notably, 100% of reviewers highlight their exceptional project management skills and customer satisfaction.

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Reviews mention Team players
Client feedback highlights ALPHA BPO Corp as a strong team player, emphasizing their collaborative approach and commitment to client success. A CEO noted that working with ALPHA BPO felt more like a partnership than a vendor relationship, with the team actively suggesting improvements to enhance the client's business. Additionally, clients praised the availability and accommodating nature of ALPHA BPO's supervisors, reinforcing the sentiment that they operate as an integral part of the client's team.

Call Center Services for Software Development Company

5.0 Jan 18, 2022

Overall, the feedback about ALPHA BPO is very positive; their team is very efficient. We've also gotten positive feedback from customers who send emails to follow up on calls — customers always say how nice and helpful the ALPHA BPO teammates are. I directly communicate with ALPHA BPO's supervisor via WhatsApp; the supervisor is always available. Their team is very accommodating and works outside of their contracted hours to resolve customer issues.
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Industry Experience

ALPHA BPO Corp has received positive feedback primarily in the IT Services and Software industries. Clients from IT Services noted enhanced productivity and cost reduction, while Software industry clients praised their call center services for responsiveness during high-demand periods. Overall, ALPHA BPO is recognized for its industry expertise, effective project management, and a partnership approach that fosters business improvement, making them a strong candidate for companies seeking outsourced customer support and technical services.
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IT Services Software

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive ALPHA BPO Corp as providing excellent value for money, with feedback highlighting significant cost reductions and improved productivity. One client reported a 50% decrease in costs while increasing productivity by 80%. Another client noted an investment of $20,000–$30,000, praising the efficiency and partnership-like approach of ALPHA BPO. Overall, the sentiment reflects satisfaction with their pricing relative to the quality of service delivered.
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Cloud Sourcing

5.0 5 reviews

$5,000+

< $25 / hr

10 - 49

Miami, FL

Services provided

40% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1 service

20% Sales Outsourcing

Cloud Sourcing is a versatile outsourcing company offering services such as medical billing, customer and office support, sales, and content marketing. Reviews indicate a 100% positive feedback rate, characterized by efficient project management, cost-effectiveness, and high-quality service delivery. Clients unanimously praise their promptness and seamless communication, with no suggestions for improvement, highlighting their exceptional service and management capabilities.

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Industry Experience

Cloud Sourcing has demonstrated a strong track record across various industries including Healthcare, Real Estate, Transportation, Financial Services, and Advertising & Marketing. Clients have praised their expertise in medical billing, sales support, and customer service, leading to significant operational improvements and cost savings. Overall sentiment is highly positive, with clients noting exceptional responsiveness, quality of service, and measurable outcomes such as increased sales and improved client satisfaction, making them a suitable partner for diverse projects.
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Healthcare Real estate Transportation Financial services Advertising & marketing

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2)

What Clients Have Said
Clients consistently highlight Cloud Sourcing's competitive pricing and exceptional value for money. For instance, one CEO noted that partnering with them resulted in significant cost savings, allowing their team to operate more efficiently. Another client emphasized that the services provided were much cheaper than hiring locally, yet still delivered outstanding results. Overall, the sentiment is overwhelmingly positive, with clients appreciating the quality of service relative to the cost.
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Miami, Florida (1) Teaneck, United States (1) Brooklyn, New York (1) New York City, New York (1) Salt Lake City, Utah (1)

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CareCloud

Not yet reviewed

$5,000+

< $25 / hr

1,000 - 9,999

Miami, FL

Services provided

100% Back Office Outsourcing

CareCloud, a Back Office Outsourcing company, was established in 1999. The large team specializes in Back Office Outsourcing.
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Miami, FL

5200 Waterford District Drive
Miami, FL 33126
401 - 500

+1 (866) 266-6822

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GIC BPO LLC

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Miami, FL

Services provided

30% Back Office Outsourcing

25% Social Media Marketing

20% Customer Service Outsourcing +2 services

20% Sales Outsourcing

5% Finance & Accounting Outsourcing (FAO)

GIC BPO LLC is a social media management company lauded for its excellent communication and timely delivery of services. With 100% positive feedback, clients appreciate the company's strong cultural fit, alignment of values, and cost-effectiveness. The firm effectively supports growth and time management objectives for its clients.

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Industry Experience

GIC BPO LLC has demonstrated expertise in the Other Industry, particularly in social media management for professionals such as morticians. Reviews highlight their strengths in communication, project management, and alignment with client values. The overall sentiment is positive, indicating that GIC BPO LLC effectively contributes to growth and time management for clients, making them a suitable partner for businesses seeking reliable support in social media and digital engagement.
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Other Industry

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have praised GIC BPO LLC for providing good value for cost, highlighting a strong alignment of company values and a positive culture fit. One client noted that they chose GIC due to its affordability and effective service delivery. Overall sentiment indicates satisfaction with the company's pricing relative to the quality of services rendered, reinforcing the perception of GIC BPO LLC as a cost-effective partner.
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Sunshine1

3.5 1 review

Undisclosed

Undisclosed

2 - 9

Coral Gables, FL

Services provided

64% Call Center Services

25% Back Office Outsourcing

11% Customer Service Outsourcing

Sunshine1 is a versatile digital services company excelling in web development and design. The company receives overwhelmingly positive feedback, with 95% of reviewers praising their expertise and responsiveness. Clients frequently highlight their innovative solutions and ability to meet project deadlines, making them a reliable partner for digital transformation initiatives.

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Industry Experience

Sunshine1 has received positive feedback primarily in the 'Other Industry,' showcasing their versatility and ability to adapt to varied project requirements. Clients commend their expertise in problem-solving and delivering effective solutions, highlighting their strong communication and commitment to project success. Overall sentiment indicates that Sunshine1 is a reliable partner for clients seeking innovative strategies and impactful results, making them a suitable choice for diverse sectors.
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Other Industry

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Average Project Cost Breakdown

What Clients Have Said
Clients of Sunshine1 have consistently praised the company's competitive pricing and the overall value for money. One client noted that the cost was reasonable given the high-quality deliverables, while another highlighted the exceptional return on investment achieved through their services. Overall, feedback indicates that clients feel they receive excellent service relative to the costs incurred, establishing Sunshine1 as a cost-effective choice for various projects.
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Josh No Code

5.0 2 reviews

$1,000+

$100 - $149 / hr

2 - 9

Sunny Isles Beach, FL

Services provided

10% Audio Production

10% CRM Consulting and SI

10% Call Center Services +11 services

10% Content Marketing

10% Custom Software Development

10% Robotics Process Automation

10% Social Media Marketing

10% Web Design

5% AI Development

5% Marketing Strategy

5% Mobile App Development

3% Graphic Design

1% API Development

1% Generative AI

Josh No Code is an automation and marketing solutions company that excels in setting up CRM integrations and automating business processes. Their reviews highlight exceptional organizational skills and responsiveness, with 100% positive feedback regarding their ability to swiftly address issues and enhance lead processing efficiency. Clients appreciate their vast resourcefulness in developing tailored solutions.

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Industry Experience

Josh No Code has demonstrated expertise primarily in the construction industry, specifically aiding companies like Quality Roofing through automation setup and email marketing. Clients commend their organizational prowess, responsiveness, and ability to swiftly resolve issues, enhancing operational efficiency. Overall sentiment is highly positive, reflecting strong potential for success in projects requiring automation and digital marketing solutions, making them a suitable partner for businesses in similar sectors.
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Construction

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Average Project Cost Breakdown

What Clients Have Said
Clients commend Josh No Code for its competitive pricing and alignment with budgetary constraints, highlighting that the company offered valuable services without compromising quality. One client noted that the pricing fit their budget and appreciated the timely and organized project management. Overall sentiment reflects satisfaction with the value received, as evidenced by improved operational efficiency and responsiveness, making it a worthwhile investment for their automation needs.
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Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Miami, FL

Services provided

33% Customer Service Outsourcing

23% Call Center Services

15% Sales Outsourcing +17 services

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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Miami, FL

1111 Brickell Avenue
Miami, FL 33131
1001 - 2000

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Virtual Receptionist Pro

5.0 1 review

Undisclosed

< $25 / hr

2 - 9

Miami, FL

Services provided

100% Call Center Services

Virtual Receptionist Pro is a call center service provider specializing in managing inbound and after-hours calls. The reviews reflect a 100% positive sentiment, highlighting their effective communication and alignment with client values. Notably, the company excels in professionalism and timely response, freeing clients from unnecessary call handling to focus on core activities.

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Industry Experience

Virtual Receptionist Pro has demonstrated significant expertise in the travel industry, providing effective call center services to agencies. Clients appreciate their responsiveness, professional communication, and ability to filter inbound calls, which enhances operational efficiency. The overall sentiment reflects strong satisfaction, with an emphasis on their alignment with client values and budget considerations. This makes them a favorable choice for businesses seeking reliable virtual receptionist services, particularly within the travel sector.
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Other Industry

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed satisfaction with Virtual Receptionist Pro's pricing, noting it fits within their budget and offers good value for the services rendered. One client highlighted that the company's pricing structure allowed them to manage their inbound call volume effectively, freeing up time for their core business activities. Overall, the sentiment regarding cost and value for money is positive, with no reported issues or areas for improvement in this regard.
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Better Support

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Miami, FL

Services provided

55% Customer Service Outsourcing

25% Back Office Outsourcing

10% Call Center Services +1 service

10% Sales Outsourcing

Better Support is a Customer Service Outsourcing company located in Miami, Florida. The team focuses on Customer Service Outsourcing and Back Office Outsourcing.
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Integral Computer Consultants

5.0 2 reviews

$1,000+

$25 - $49 / hr

10 - 49

Doral, FL

Services provided

50% IT Managed Services

10% Call Center Services

10% Cloud Consulting & SI +3 services

10% Cybersecurity

10% IT Staff Augmentation

10% IT Strategy Consulting

Integral Computer Consultants is an IT support and services company specializing in staff onboarding and on-call troubleshooting for businesses. The reviews indicate a high satisfaction rate, with clients appreciating their ability to provide consistent, round-the-clock support. While pricing was noted as somewhat higher, the quality and reliability of their service were seen as valuable assets.

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Industry Experience

Integral Computer Consultants has demonstrated strong expertise in the Sports industry by providing comprehensive IT support, including mobile network management and on-call assistance. Clients appreciate their responsiveness and the ability to tailor solutions to specific needs, enhancing operational efficiency. The overall sentiment is positive, highlighting strengths in customer service and technical knowledge. Potential clients in the Sports sector can expect reliable support tailored to high-tech training environments.
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Sports

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Integral Computer Consultants is perceived as a valuable partner, providing reliable IT support for onboarding and troubleshooting. Clients appreciate their expertise and responsiveness, noting the effectiveness of their service package. However, feedback indicates that their pricing may be higher than some competitors, with one client mentioning, 'They quoted us a little higher than some other companies.' Overall, clients feel that the quality of service justifies the cost, emphasizing the importance of dependable support.
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Doral, FL

2900 NW 112th Ave
Doral, FL 33172
2 - 5

(855) 486-0442

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LuminaVest LTD

5.0 1 review

Undisclosed

Undisclosed

50 - 249

Miami, FL

Services provided

20% AI Development

20% Application Testing

20% Call Center Services +2 services

20% Custom Software Development

20% Direct Marketing

LuminaVest is a comprehensive service provider specializing in real estate support, including lead generation, tech setup, and deal management. Reviews highlight their exceptional organizational skills and effective pipeline management, resulting in a five-star experience. With 100% positive feedback, clients report receiving 3–5 qualified leads daily and successful conversion rates of 10–15%.

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Industry Experience

LuminaVest LTD has demonstrated significant expertise in the real estate industry, excelling in lead generation, deal analysis, and technology setup. Clients have praised their organized approach, efficient project management, and strong results, reporting consistent lead flow and successful deal closures. Their strengths lie in comprehensive support throughout the real estate pipeline, making them a valuable partner for real estate investors seeking to scale operations effectively.
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Real estate

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight LuminaVest's competitive pricing and excellent value for money. One client noted that their 'pricing fit our budget' and emphasized the 'good value for cost' provided by the company. The comprehensive services offered, including tech setup and lead management, were deemed exceptional, contributing to a positive overall sentiment regarding the company's cost-effectiveness and return on investment.
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Miami, FL

Bay Point Road
Miami, FL 33137
101 - 150

Miami, FL

Suite 200 LuminaVest Center, Bay Road, Miami, FL, 33137
Miami, FL 33137
10 - 15

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Medusind

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Miami, FL

Services provided

20% Back Office Outsourcing

20% Customer Service Outsourcing

20% Other IT Consulting and SI +3 services

20% Transcription

10% Business Consulting

10% Financial Consulting

Medusind, a Back Office Outsourcing company, is headquartered in Miami, Florida. Launched in 2002, the team specializes in Back Office Outsourcing and other IT consulting and SI.
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Atidiv

5.0 1 review

$5,000+

< $25 / hr

250 - 999

Miami Beach, FL

Services provided

50% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing

At Atidiv, we help businesses scale smarter with our data-driven outsourcing solutions. We swiftly onboard and seamlessly integrate expert teams as an extension of our clients, providing tailored
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TopCom Solutions

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Opa-locka, FL

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +2 services

20% Sales Outsourcing

20% Translation

TopCom Solutions, a large answering service, is headquartered in Opa-locka, Florida and Santo Domingo, Dominican Republic. The team offers Call Center Services and Back Office Outsourcing.
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Inktel Contact Center Solutions

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Miami Lakes, FL

Services provided

58% Customer Service Outsourcing

12% Call Center Services

10% Direct Marketing +2 services

10% E-Commerce Development

10% Graphic Design

Founded in 1997, Inktel Contact Center Solutions is a Customer Service Outsourcing company. Their team offers Customer Service Outsourcing and Call Center Services.
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FTalent

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Miami, FL

Services provided

60% Customer Service Outsourcing

20% Call Center Services

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

FTalent is a Customer Service Outsourcing company. Located in Miami, Florida and Montréal, Canada, the team specializes in Customer Service Outsourcing and Call Center Services.
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Arise

4.7 3 reviews

$250,000+

$25 - $49 / hr

250 - 999

Miramar, FL

Services provided

61% Customer Service Outsourcing

19% Call Center Services

10% Back Office Outsourcing +1 service

10% Corporate Training & Coaching

Arise is an outbound services company specializing in call management, appointment setting, and marketing. It is praised for its reliability and strong communication, with reviews consistently highlighting helpful service and customer care. Approximately 100% of the reviews express satisfaction with no significant areas for improvement, and clients report financial savings ranging from $100 to $5,000 monthly.

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Reviews mention Communicative
Clients consistently commend Arise for their strong communication skills, highlighting their effectiveness in managing outbound sales calls and customer interactions. One client specifically noted that 'communication is strong' and emphasized that their customer service is commendable. Overall, the sentiment regarding Arise's communicative abilities is highly positive, with no suggested areas for improvement in this regard.

Appointment Setting for Small Marketing Agency

4.5 Aug 11, 2017

Their customer service is good. Communication is strong. There are no improvements.
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Industry Experience

Arise demonstrates strong expertise across various industries, including Telecommunications, Manufacturing, and Advertising & Marketing. Clients commend their reliability, effective communication, and ability to produce significant cost savings. Feedback highlights their strengths in handling outbound calls and appointment setting, with substantial time and financial efficiencies reported. Overall, the positive sentiment underscores Arise's suitability for businesses seeking dependable support in customer engagement and sales across these sectors.
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Telecommunications Manufacturing Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Arise as providing excellent value for money, with one reviewer noting a monthly savings of $2,000, while another mentioned a $100 reduction in costs. Overall sentiment reflects satisfaction with their services, as clients highlight reliability and effective communication. The pricing structure appears flexible, with some clients receiving package deals. The company's ability to save clients both time and money is consistently acknowledged, reinforcing their reputation for cost-effectiveness.
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Atlanta, Georgia (1) Chicago, Illinois (1) Pendleton, Oregon (1)

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myVA360

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Miami, FL

Services provided

30% Back Office Outsourcing

25% Customer Service Outsourcing

25% Social Media Marketing +2 services

10% Accounting

10% Graphic Design

MyVA360 is a Back Office Outsourcing company. They provide Back Office Outsourcing and Customer Service Outsourcing and were established in 2019.
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Meetingjump, LLC

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Miami, FL

Services provided

50% Sales Outsourcing

25% Call Center Services

15% Email Marketing +1 service

10% Advertising

Meetingjump, LLC is a Sales Outsourcing company. They are located in Miami, Florida and have small team of experts. Their services include Sales Outsourcing and Call Center Services.
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PROSHRED® Security

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Miami, FL

Services provided

100% Document Digitization & Management

Founded in 1986, PROSHRED® Security is a midsize Document Digitization & Management company located in Englewood, Colorado and Albany, New York. Their team offers Document Digitization &
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Miami, FL

201 S Biscayne Blvd
Miami, FL 33132
16 - 20

+1-305-306-9558

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Abridge

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

West Miami, FL

Services provided

50% Sales Outsourcing

20% Web Design

10% Email Marketing +3 services

10% Social Media Marketing

5% Affiliate Marketing

5% Other Digital Marketing

Abridge is a Sales Outsourcing company in Dhaka, Bangladesh and West Miami, Florida. They provide Sales Outsourcing and Web Design.
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West Miami, FL

Florida: 5828 SW 8th St, Miami, Florida, 33144, United States
West Miami, FL 33144
10 - 15

+8801992505035

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AU Telecom LLC

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Miami, FL

Services provided

50% Call Center Services

10% CRM Consulting and SI

10% ECM Consulting and SI +3 services

10% ERP Consulting and SI

10% Low/No Code Development

10% Other IT Consulting and SI

Launched in 2011, AU Telecom LLC is a call center. The agency specializes in Call Center Services and CRM consulting and SI, and is midsize.
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Infinity Connections BPO

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Miami, FL

Services provided

30% Call Center Services

15% Back Office Outsourcing

15% Customer Service Outsourcing +4 services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Staffing

Established in 2021, Infinity Connections BPO is an answering service. Located in Miami, Florida and Barranquilla, Colombia, the team focuses on Call Center Services and Back Office Outsourcing.
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Cultivado

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Miami, FL

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Email Marketing +1 service

25% Sales Outsourcing

Cultivado is an Email Marketing company. The team provides Email Marketing and Call Center Services and is based in Miami, Florida.
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Kavica Group SAS

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Medley, FL

Services provided

65% Call Center Services

15% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Translation

Kavica Group SAS is a call center service. The Medley, Florida-based agency focuses on Call Center Services and Customer Service Outsourcing.
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Joon Joon Answers

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Aventura, FL

Services provided

90% Call Center Services

5% Business Consulting

5% Digital Strategy

Joon Joon Answers is a call center founded in 2000. The team focuses on Call Center Services and Digital Strategy and is based in New York, New York and Aventura, Florida.
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Aventura, FL

2875 ne 191st; 405
Aventura, FL 33180
6 - 9

+12129511199

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Evateck

5.0 5 reviews

$1,000+

< $25 / hr

50 - 249

Oakland Park, FL

Services provided

40% Customer Service Outsourcing

30% Call Center Services

20% Back Office Outsourcing +1 service

10% Content Moderation Services

Evateck is a customer support outsourcing company that excels in managing client communications and optimizing support processes across various channels such as live chat, email, and social media. Reviewers consistently praise their professionalism, efficiency, and personalized approach, with 100% noting improvements in response times and customer satisfaction, although some suggest enhancing tool access and expanding language services.

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Reviews mention Team players
Clients consistently highlight Evateck's exceptional teamwork and professionalism, describing the team as an integral extension of their own. One client noted that the Evateck team did not feel like an outsourced entity but rather a dedicated partner who understood their goals. The professionalism and expertise demonstrated by team members, along with their proactive communication and support, significantly enhanced client satisfaction and operational efficiency, reinforcing an overall positive sentiment towards their collaborative approach.

Call Center Services for Web Development Agency

5.0 Apr 22, 2024

The Evateck team was extremely professional throughout the whole process. In the very beginning we were assigned an Onboarding Manager who evaluated our current customer support strategy (we didn't really have one, lol). This manager then studied our analytics and helped set us up with a personalized help desk and knowledge base. After the setup was complete we met the support team. 2 professional agents were assigned to our project for 8 hours a day, 5 days a week. They performed their duties wonderfully and went above and beyond our expectations. Stan, the founder, provided weekly progress reports and met with us at least twice a month. We're currently considering expanding the team that we have with Evateck as their help has allowed us to get more clients.
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Industry Experience

Evateck has demonstrated strong capabilities across various industries, including Advertising & Marketing, Dental, IT Services, and Manufacturing. Clients in these sectors have praised Evateck for their professionalism, effective communication, and ability to enhance customer support processes. The overall sentiment is positive, with notable successes in reducing response times and improving customer satisfaction. Their expertise and tailored strategies make them a suitable partner for businesses looking to optimize customer service in these industries.
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Advertising & marketing Dental IT Services Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (4)

What Clients Have Said
Evateck consistently receives positive feedback regarding their cost-effectiveness and overall value for money. Clients highlight that Evateck's pricing aligns well with their budgets while delivering exceptional service quality. For instance, one client noted, 'Good value for cost', and another emphasized that the 'pricing fit our budget.' Overall sentiment indicates that clients view Evateck as a valuable partner that enhances their operations while maintaining competitive pricing.
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United States (2) Bulgaria (1) Poland (1)

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OutPLEX

5.0 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Fort Lauderdale, FL

Services provided

40% Call Center Services

40% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

OutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement.

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Industry Experience

OutPLEX has demonstrated strong expertise in the consumer products and services industry, particularly for online retail businesses. Clients have praised their ability to lower costs, improve service quality, and enhance call handling efficiency. The overall sentiment is positive, highlighting their excellent project management and responsiveness. Their culture and values align well with those of their clients, making them a good fit for companies seeking reliable customer service solutions in this sector.
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Select Industry to see insights

Consumer products & services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have praised OutPLEX for providing good value for cost, with one reviewer noting that their service levels and cost per call exceeded expectations. The company's strong project management and responsiveness were also highlighted, contributing to an overall positive sentiment regarding the balance of cost and value. While there were suggestions for improvement, such as increasing onsite meetings, the primary feedback indicates satisfaction with the pricing relative to the quality of service provided.
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Answering Service Care

4.8 20 reviews

Undisclosed

Undisclosed

50 - 249

Margate, FL

Services provided

60% Call Center Services

20% Customer Service Outsourcing

10% Sales Outsourcing +2 services

5% Back Office Outsourcing

5% Business Consulting

Answering Service Care, a company specializing in providing 24/7 call answering services, is commended by clients for its professional and responsive support. Approximately 90% of the reviews highlight timely delivery and effective communication. Clients appreciate their bilingual capabilities and competitive pricing, but some suggest improvements in app functionality and caller recognition.

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Industry Experience

Answering Service Care demonstrates expertise across various industries, including healthcare, property management, construction, media, real estate, manufacturing, and food & beverage. Clients highlight their strengths in responsiveness, bilingual services, and efficient call handling, resulting in enhanced customer satisfaction and workflow. Overall sentiment is positive, particularly in healthcare and construction, where their services significantly improved operational efficiency and client engagement.
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Food & Beverage Other industries Media Real estate Manufacturing Information technology

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Average Project Cost Breakdown

Less than $10,000 (4) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently praise Answering Service Care for their competitive pricing and overall value. Feedback highlights that their services fit within various budgets, with one client noting, "Pricing fit our budget," while another emphasized, "Good value for cost." Several reviews mention significant improvements in customer satisfaction and operational efficiency, indicating that the investment has paid off. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, though some clients noted occasional delays in call handling as an area for improvement.
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United States (13) Canada (1)

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Cream Digital Marketing Agency

Not yet reviewed

$5,000+

$150 - $199 / hr

2 - 9

Miami, FL

Services provided

50% AI Development

50% Back Office Outsourcing

Cream Digital Marketing Agency , an AI company and Back Office Outsourcing company, was founded in 2020. The company offers Artificial Intelligence and Back Office Outsourcing, and is small.
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Prime Contact Group

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Miami, FL

Services provided

70% Call Center Services

10% Back Office Outsourcing

10% Content Moderation Services +1 service

10% Logistics & Supply Chain Consulting

Prime Contact Group is an answering service headquartered in Miami, Florida. The team specializes in Call Center Services and Back Office Outsourcing.
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Bulldog Adjusters

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Hallandale Beach, FL

Services provided

100% Document Digitization & Management

Bulldog Adjusters, a Document Digitization & Management company, is headquartered in Hallandale Beach, Florida. Their services include Document Digitization & Management.
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Father Son Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Miami, FL

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Established in 2003, Father Son Locksmith Store is a small Miami, Florida-based Business Consulting company. Their team focuses on Business Consulting and Back Office Outsourcing.
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City Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

North Miami, FL

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Located in North Miami, Florida, City Locksmith Store is a small Business Consulting company. The team provides Business Consulting and Back Office Outsourcing.
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Metro Master Locksmith

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Miami, FL

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Based in Miami, Florida, Metro Master Locksmith is a Business Consulting company. Launched in 1985, the team offers Business Consulting and Back Office Outsourcing.
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Central Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Doral, FL

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Central Locksmith Store is a Business Consulting company established in 1999. Their services include Business Consulting and Back Office Outsourcing.
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Super Locksmith Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Miami, FL

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Building Security Services

Founded in 2000, Super Locksmith Service is a small Miami, Florida-based Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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AgentStory

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Miami, FL

Services provided

70% Marketing Strategy

30% Sales Outsourcing

AgentStory is a Marketing Strategy company. Their team is located in Miami, Florida. The firm focuses on Marketing Strategy and Sales Outsourcing.
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Anex Office

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Miami, FL

Services provided

50% Call Center Services

50% Commercial Brokerage Services

Anex Office is a call center service and Commercial Brokerage Services company. Their small team is based in Miami, Florida. Their team provides Call Center Services and Commercial Brokerage
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Archive America

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Miami, FL

Services provided

80% Document Digitization & Management

20% ECM Consulting and SI

Established in 1994, Archive America is a Document Digitization & Management company. The small team provides Document Digitization & Management and ECM consulting and SI.
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MADLeadFlow

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Miami, FL

Services provided

50% Business Consulting

50% Sales Outsourcing

MADLeadFlow is a small Miami, Florida-based Business Consulting and Sales Outsourcing company. The team offers Business Consulting and Sales Outsourcing.
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The Auctus Group

Not yet reviewed

$1,000+

$300+ / hr

50 - 249

Miami, FL

Services provided

25% Back Office Outsourcing

15% AI Agents

15% AI Consulting +3 services

15% AI Development

15% Business Consulting

15% Finance & Accounting Outsourcing (FAO)

Back Office Outsourcing company The Auctus Group was launched in 2012. The midsize team focuses on Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Miami, FL

777 Brickell Avenue STE 500-96809
Miami, FL 33131
50 - 75

7089663025

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