Top BPO Companies in Glasgow

Ratings Updated: September 18, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Serves Glasgow, Scotland

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Innovative
Clients consistently praised Hugo for their innovative approach to digital marketing and customer support. One client highlighted their unique commitment to building high-performance remote support teams in black communities, which reflects a blend of social impact and effectiveness. The company's data-driven strategies led to measurable success, including a 30% increase in website traffic and a 25% rise in qualified leads. Overall, the sentiment surrounding innovation is highly positive, emphasizing Hugo's dedication to excellence and strategic thinking.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

What stood out most about Hugo was their unique commitment to building high-performance remote client support teams in black communities, fostering a more nuanced and less biased approach to customer support, marketplace operations, and content moderation. This distinctive focus on social impact, coupled with their dedication to excellence, was particularly impressive. Hugo's 10,000 hours of expertise showcased their dedication to perfecting their craft, and their strategic workforce distribution across English, French, and Portuguese Africa highlighted a commitment to global inclusivity. The company's unwavering dedication to doing good work and making a positive impact in diverse communities made them stand out in the industry. Their holistic approach, combining business goals with a commitment to social responsibility, showcased a unique blend of innovation, purpose, and effectiveness that set Hugo apart from other companies in the field.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Connext

5.0 7 reviews

Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Glasgow, Scotland

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.

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Reviews mention High-quality work
Clients consistently praise Connext for delivering high-quality work, noting their effective recruitment processes and commitment to understanding client needs. One client highlighted the quick placement of candidates, achieving results in under 14 days, while another emphasized Connext's ability to scale operations rapidly. Feedback reflects a strong partnership ethos, with clients feeling supported and valued, leading to improved business performance and client satisfaction. Overall, the sentiment surrounding Connext's work quality is overwhelmingly positive.

Staff Augmentation for Title & Escrow Company

5.0 Jan 23, 2023

The recruiting and management is reliable. Connext finds highly talented candidates, quickly and works very hard to match candidates with our preferred profile. We always feel supported by their management team and have access to them always should a problem come up. The staff are engaged and committed to providing excellent service, they continuously strive for excellence in all that they do.
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Industry Experience

Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

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TECHSPEED INC

4.9 18 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Glasgow, Scotland

Services provided

30% Back Office Outsourcing

25% Call Center Services

25% Content Moderation Services +1 service

20% Customer Service Outsourcing

TECHSPEED INC is a data management and business process outsourcing company specializing in data cleaning, entry, and analysis. The reviews reveal a consistent theme of high satisfaction, with 100% praising their project management, adaptability, and responsiveness, while no areas for improvement were noted. They are commended for their ability to efficiently handle large-scale data tasks and maintain excellent communication, offering great value for cost.

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Reviews mention Great project management
Clients consistently praised TECHSPEED INC for their exceptional project management capabilities. One client noted their 'highly effective' management, highlighting timely communications and adaptability. Another emphasized their 'tight feedback loop' and proactive problem-solving, which made them feel like an extension of their team. Overall, sentiments reflect a strong appreciation for their organized, responsive, and accountable approach, contributing to the success of various projects without notable areas for improvement.

Lead Gen & Market Research for SaaS Business Mgmt. Provider

5.0 Feb 8, 2023

They did great from a project management standpoint, as they were highly responsive to our feedback and concerns. We typically communicated through email and had video calls when needed.
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Call Center & Data Entry for Healthcare Revenue Cycle Co

5.0 Nov 13, 2024

We had a pretty tight feedback loop on any issues. Since the product was new, bugs came up frequently, and the team was great at raising flags. They were excellent at project management and became an extension of our staff. We communicated using Slack and used Zoom, Google Meet, and GoTo Meeting. Most of our operations happened via Google Sheets.
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Customer Service Outsourcing for Home Care Agency

5.0 Sep 29, 2025

Their project management was highly effective. They had clear timelines, communicated updates regularly, and stayed on schedule. All deliverables were completed on time or ahead of deadline. They were also very responsive—any time I had a question or needed support, they got back to me quickly and made necessary adjustments without delay. Their project management was organized and reliable. What stood out most was their proactive communication and customer-first mindset.
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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United States (16) Canada (1)

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Bill Gosling Outsourcing

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Glasgow , Scotland

Services provided

35% Customer Service Outsourcing

25% Call Center Services

10% Back Office Outsourcing +4 services

10% Corporate Training & Coaching

10% Sales Outsourcing

5% AI Development

5% Other Application Development

Large Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
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Glasgow , Scotland

Anderston House 389 Argyle Street
Glasgow , Scotland G2 8LR
251 - 300

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Taskaler

Not yet reviewed

$10,000+

Undisclosed

50 - 249

Glasgow, Scotland

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Warehousing & Distribution

Taskaler is a Customer Service Outsourcing company. They were founded in 2021, and their services include Customer Service Outsourcing and Back Office Outsourcing.
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What are Featured Providers?
Select VoiceCom

Not yet reviewed

Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Glasgow, Scotland

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.
Reviews mention Flexible
The feedback regarding Select VoiceCom highlights their notable flexibility in project management. Clients emphasized their responsiveness to changing requirements and their proactive problem-solving approach. For instance, one client praised their ability to swiftly address challenges and implement effective solutions, ensuring alignment with project goals. Overall, the sentiment reflects a strong appreciation for Select VoiceCom's adaptability and dedication to client satisfaction, contributing significantly to the success of their campaigns.

Call Center Services for MarTech Company

5.0 Jan 19, 2025

Yes, very flexible and agile to help continue to optimize and create efficiencies for the campaign.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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United States (7) Australia (1)

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Top Customer Service

5.0 68 reviews

Verified

$1,000+

Undisclosed

250 - 999

Serves Glasgow, Scotland

Services provided

55% Customer Service Outsourcing

15% Data Annotation Services

10% Back Office Outsourcing +2 services

10% Call Center Services

10% Content Moderation Services

Top Customer Service is a company specializing in customer support and content writing services. Across various businesses, from digital marketing to auto detailing and construction, they received overwhelmingly positive feedback, with over 90% of clients praising their professionalism, effective communication, and ability to enhance customer interaction. Notably, 80% of reviewers highlighted their responsiveness and brand representation, underlining their commitment to client satisfaction and operational improvement.

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Industry Experience

Top Customer Service has demonstrated strong expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients consistently report improved communication, reduced missed calls, and enhanced customer satisfaction due to their professional handling of inquiries and support tasks. Feedback highlights their adaptability to specific industry needs and effective project management, indicating strong performance in delivering timely and reliable service. Potential clients in these sectors can expect substantial improvements in customer interactions and operational efficiency when partnering with Top Customer Service.
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Advertising & marketing Automotive Electric Home Services Contracting Education Business services Construction Legal Medical Other industries Non-profit Real estate Financial services Government

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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) $200,000 to $999,999 (6) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.
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More responsive than most other service providers

Top Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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MarKam Solutions

5.0 9 reviews

$1,000+

< $25 / hr

50 - 249

Serves Glasgow, Scotland

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Professional
Clients consistently commend MarKam Solutions for their professionalism and structured project management. Feedback highlights their timely deliverables and proactive communication, with one client noting, "Their professionalism and reliability made the entire process efficient and stress-free." Another remarked on their "great corporate culture" and adaptability to client needs. Overall, sentiment is overwhelmingly positive, with many clients expressing strong recommendations and satisfaction with the services provided.

Call Center Services for Furniture Manufacturer

5.0 Nov 1, 2024

All project deliverables were met in professional and timely manner. Their in-depth knowledge of the latest technology and customer service frameworks impressed us.
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Sales & Customer Service Outsourcing for Transportation Co

5.0 Sep 9, 2024

Every deliverable was met on a timely and professional manner. Attention to detail and excellent communication skills between our company and MarKam were impressive.
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Sales Outsourcing & Lead Gen for Advertising Account Co

5.0 Feb 13, 2025

MarKam Solutions demonstrated exceptional project management throughout our collaboration. They maintained clear timelines, delivered every milestone on schedule, and proactively communicated progress at each stage. Their team was highly responsive, adapting quickly to our feedback and evolving priorities.
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Call Center Services & Customer Service for Cybersecurity Co

5.0 Nov 6, 2025

The management was highly professional, with great corporate culture, able to understand our needs and adapt themselves to tailor the solutions that works best for us.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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United States (4) Bulgaria (3) England (1)

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go-centric Limited

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Glasgow, Scotland

Services provided

45% Customer Service Outsourcing

25% Call Center Services

10% Back Office Outsourcing +3 services

10% Business Consulting

5% Custom Software Development

5% Mobile App Development

Go-centric Limited is a Customer Service Outsourcing company in Glasgow, Scotland. Founded in 1996, the team provides Customer Service Outsourcing and Call Center Services.
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The Lead Generation Company

0.5 1 review

$1,000+

< $25 / hr

10 - 49

Glasgow, Scotland

Services provided

60% Call Center Services

40% Sales Outsourcing

The Lead Generation Company is a lead generation and telemarketing firm. Feedback indicates a predominantly negative experience, with 100% of reviewers expressing dissatisfaction due to unprofessionalism, lack of effective results, and poor communication. Reviewers highlight their failure to deliver on promises, inadequate LinkedIn activity, and an overall lack of initiative in improving outcomes.

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Industry Experience

The Lead Generation Company has primarily worked within the IT Services sector, where feedback reveals significant shortcomings. Clients reported inefficiency and unprofessionalism, resulting in poor lead generation outcomes and a lack of engagement during projects. Their expertise appears inadequate, leading to dissatisfaction regarding their telemarketing and LinkedIn outreach services. Overall sentiment from this industry is negative, indicating that potential clients in IT Services may want to reconsider partnering with this provider.
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IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Feedback regarding The Lead Generation Company's cost and value for money is predominantly negative. Clients expressed dissatisfaction with the lack of effective lead generation, with one reviewer highlighting that only five prospectuses were produced over five months, leading to frustration over wasted resources. Concerns were raised about their focus on fulfilling contracted hours rather than delivering results, with a notable lack of initiative and communication. Overall, clients felt that the service did not justify the expense incurred.
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RMACC Group

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

Port glasgow, Scotland

Services provided

60% Call Center Services

20% Sales Outsourcing

10% Back Office Outsourcing +2 services

5% Customer Service Outsourcing

5% Translation

RMACC Group, an answering service, is headquartered in Port glasgow, Scotland. Established in 2019, the team offers Call Center Services and Sales Outsourcing.
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NewGalexy

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Glasgow, Scotland

Services provided

100% Back Office Outsourcing

Back Office Outsourcing company NewGalexy is in Glasgow, Scotland and London, England. The team focuses on Back Office Outsourcing.
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Zinc Group LTD

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Glasgow, Scotland

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% HR Consulting +1 service

25% Other IT Consulting and SI

Zinc Group LTD is a Back Office Outsourcing company. The Glasgow, Scotland-based company offers Back Office Outsourcing and Call Center Services.
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What are Featured Providers?
TDCX

4.8 12 reviews

Verified

$100,000+

Undisclosed

10,000+

Serves Glasgow, Scotland

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Easy to work with
Clients consistently highlight TDCX's ease of collaboration, noting their dedication, flexibility, and responsiveness. One client praised the managers for being 'very easy to work with,' emphasizing trust and alignment in their partnership. The Operations manager was commended for being accessible and quick to respond to inquiries, further enhancing the collaborative experience. Overall, the sentiment reflects a strong appreciation for TDCX's supportive approach and commitment to their clients' growth.

BPO Services for E-Commerce Company

5.0 Mar 31, 2022

The managers are very easy to work with, there is alignment and also trust between us. The Operations manager is very easy to reach and fast in response. In addition, the Operations manager is very open to ideas and collaboration to improve performance for both the team's well-being and business needs.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Remote Team Solutions

5.0 23 reviews

Verified

Undisclosed

Undisclosed

250 - 999

Serves Glasgow, Scotland

Services provided

30% Staffing

10% Back Office Outsourcing

10% Call Center Services +5 services

10% Customer Service Outsourcing

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

Remote Team Solutions is a staffing and recruitment agency focused on providing high-quality remote team members across various sectors. With consistently positive feedback, 100% of reviewers highlight the company's professionalism, culture fit, and value for cost. Clients praise their responsiveness, trustworthiness, and ability to exceed expectations, with many emphasizing successful outcomes and long-term partnerships.

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Reviews mention Accommodating
Clients have expressed high satisfaction with Remote Team Solutions' accommodating nature, noting their responsiveness and adaptability to specific needs. One client highlighted the ‘phenomenal’ support received throughout the recruitment process, emphasizing how quickly the team adapted to their workflow. Additionally, they appreciated the agency's proactive approach in resolving any challenges, demonstrating a commitment to client satisfaction and seamless collaboration.

Remote Employee Recruitment for Digital Mktg & Web Dev Co

5.0 Aug 10, 2023

Time and time again, Remote Team Solutions proved their commitment to our success. Their prompt and clear communication, coupled with their flexibility in accommodating our specific requirements, created an experience that was truly personalized. It's evident that they prioritize building strong, lasting partnerships with their clients.
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Staff Augmentation for Strategic Digital Agency

5.0 Nov 30, 2022

Our entire team is remote, so working with our RTS team members has been seamless. The team members quickly adapted to our needs and operate well within our current workflow. Any issues we might have are quickly resolved as their team is quick to jump in when there are challenges.
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Industry Experience

Remote Team Solutions has demonstrated strong expertise across various industries, including Insurance, Legal, Advertising & Marketing, IT Services, and Real Estate. Clients commend their responsiveness, quality of service, and ability to meet specific operational needs, such as policy issuance in insurance and recruitment in IT. Overall sentiment is highly positive, highlighting their effective project management and team integration, making them a valuable partner for businesses seeking reliable support in customer service, recruitment, and operational efficiency.
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Insurance Legal Other Industry Construction Human Resources Media Advertising & marketing Retail Business services Real estate Food & Beverages Software IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
The overall sentiment regarding cost and value for money at Remote Team Solutions is highly positive. Clients consistently highlight the company's affordability and the high quality of service received. For instance, one client noted they chose RTS for their 'good value for cost,' and another emphasized that their total costs were significantly reduced while maintaining quality. Additionally, many clients expressed satisfaction with the results achieved, indicating that the value provided far exceeded their expectations.
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United States (18) Ireland (1) Mexico (1) New Zealand (1) England (1)

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Pure Pipeline

Not yet reviewed

$5,000+

$300+ / hr

2 - 9

Bellshill, Scotland

Services provided

25% Call Center Services

25% Market Research

25% Sales Outsourcing +1 service

25% Web Design

Pure Pipeline is a Market Research company. The team offers Market Research and Web Design and is in Bellshill, Scotland.
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AnswerForce

4.4 18 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Edinburgh, Scotland

Services provided

70% Call Center Services

30% Customer Service Outsourcing

AnswerForce is a comprehensive answering service provider offering 24/7 call management, personalized scripting, and CRM integration solutions. Overall feedback from their reviews is overwhelmingly positive, with a strong emphasis on their exceptional customer service, adaptability, and responsiveness. Notable mentions include efficiency and professionalism, with nearly 90% of reviews highlighting these aspects. However, there is a small percentage of dissatisfaction, primarily concerning communication and billing issues.

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Reviews mention Easy to reach
The feedback regarding AnswerForce's accessibility highlights a strong sentiment of satisfaction among clients. One client noted their customer service's prompt email responses and efficient issue resolution. Additionally, the training provided was tailored and thorough, enhancing user understanding of the system. The overall sentiment reflects that AnswerForce is easy to reach and responsive, ensuring effective communication and support throughout the engagement.

Call Center Services for Church

5.0 Mar 8, 2021

I’ve contacted their customer service department via email a few different times and they’ve been very quick to respond to me. They always take care of the situation no matter what it is. They respond promptly to our inquiries, their billing is very efficient and easy to understand, and the training they provided was excellent.
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Industry Experience

AnswerForce has received positive feedback across various industries, including Energy & Natural Resources, Financial Services, Education, IT Services, and Retail. Clients commend their responsiveness, professional call management, and ability to customize scripts effectively. The overall sentiment is highly favorable in sectors like Energy and Financial Services, where seamless service integration and improved customer communication were highlighted. Educational institutions also appreciate their efficient inbound client management. Potential clients in these industries may find AnswerForce a suitable partner for enhancing customer interaction.
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Energy & natural resources Financial services Consulting Nonprofit Human Resources Construction Education Information technology Manufacturing Retail Business services Utilities IT Services

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Average Project Cost Breakdown

Less than $10,000 (6) $50,000 to $199,999 (3) $10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive AnswerForce as offering excellent value for money, particularly highlighting its competitive pricing and comprehensive service features. One client noted, 'The completeness of the service offering and features for a price that is comparable to those who are offering less.' Another praised the responsiveness and adaptability of the service, stating, 'They fit seamlessly into our daily operations.' However, there were mentions of pricing concerns, with some clients suggesting that rates could be lower. Overall, the sentiment leans positively towards the company's cost-effectiveness.
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Edinburgh, Scotland

11 Rutland Street
Edinburgh, Scotland EH1 2AB
76 - 100

08000119020

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Time Assistant

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Glasgow, Scotland

Services provided

50% Back Office Outsourcing

50% Call Center Services

Time Assistant, a small Back Office Outsourcing and call center company, is in Glasgow, Scotland. The team offers Back Office Outsourcing and Call Center Services.
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Whitewall Marketing

Not yet reviewed

$10,000+

$150 - $199 / hr

10 - 49

Glasgow, Scotland

Services provided

20% Marketing Strategy

15% Branding

15% Email Marketing +4 services

15% Search Engine Optimization

15% Social Media Marketing

10% Back Office Outsourcing

10% Print Design

Marketing Strategy company Whitewall Marketing is based in Glasgow, Scotland. Established in 2005, the team specializes in Marketing Strategy and Branding.
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SmartPA

5.0 1 review

$1,000+

< $25 / hr

250 - 999

Edinburgh , Scotland

Services provided

35% Back Office Outsourcing

35% Finance & Accounting Outsourcing (FAO)

30% Call Center Services

SmartPA is a professional services company specializing in providing skilled personal assistants to support businesses in scaling operations and improving customer engagement. Reviews indicate a highly positive experience, with a focus on seamless integration and exceptional personal service, as mentioned by 100% of reviewers. The company's ability to integrate their PAs as perceived internal team members is particularly praised.

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Industry Experience

The provider has demonstrated strong expertise in the consulting industry, particularly in franchise development and recruitment. Clients highlight their seamless integration, hyper-communication, and impactful contributions to key account renewals and client acquisition. The overall sentiment is highly positive, emphasizing the provider's ability to adapt to business needs and deliver personal service that aligns with client culture and values. This suggests a strong fit for businesses in the consulting and franchise sectors seeking flexible, reliable support.
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Consulting

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients report that SmartPA provides exceptional value for money, with one CEO noting an investment of approximately $100,000 leading to significant business growth and successful contract renewals. The seamless integration of PAs into their teams was highlighted as a key benefit, offering high-level personal service without the need for premium pricing. Overall, clients express strong satisfaction with the cost-effectiveness of SmartPA's services, recommending their flexible support for businesses looking to scale.
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AnswerConnect

4.6 31 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Edinburgh, Scotland

Services provided

70% Call Center Services

30% Sales Outsourcing

AnswerConnect is a business process outsourcing company specializing in virtual receptionist and inbound call handling services. The reviews are overwhelmingly positive, with about 90% highlighting their reliable, organized, and professional service. Clients frequently commend their ability to manage high call volumes efficiently, which saves time and labor costs. There is a consistent theme of satisfaction with their customer service and adaptable scripting options.

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Reviews mention Well-organized projects
Clients consistently highlight AnswerConnect's exceptional organization, noting that their team collaborates effectively to provide outstanding customer service. One client remarked on their impressive project management, stating, 'They’re very organized,' which underscores their commitment to delivering tailored solutions. Overall, feedback reflects a strong sentiment of satisfaction with their structured approach and responsiveness, contributing positively to the client’s customer service reputation.

Answering Service for Tech Company

5.0 Mar 8, 2021

When we were setting up our account, they had a lot of questions for us. If we ever need them, we just need to call or shoot them an email. They’re very organized. Their team works together to deliver the best possible customer service.
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Industry Experience

AnswerConnect has garnered positive feedback across various industries, including retail, legal, manufacturing, arts and entertainment, and information technology. Clients commend AnswerConnect for enhancing customer service, improving call management, and increasing productivity through effective answering solutions. The overall sentiment is strong, particularly in legal and manufacturing sectors, where firms appreciate the personalized service and efficiency. Potential clients in these industries may find AnswerConnect to be a strong fit for their communication needs.
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Retail Legal Manufacturing Arts, entertainment & music Information technology Other industries Real estate Business services Financial services Telecommunications Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (19) $10,000 to $49,000 (6) $50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently express satisfaction with AnswerConnect's value for money, noting that their services save significant labor costs and enhance customer service quality. For instance, a law firm reported saving approximately $500 monthly while benefiting from pleasant receptionists, and another client highlighted savings of $3,000 monthly. Most reviews indicate that the pricing structures are reasonable and competitive, reinforcing the sentiment that AnswerConnect offers good value without compromising service quality.
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Dallas, Texas (2) Farmingdale, New York (2) Pittsburgh, Pennsylvania (2) Santa Ana, California (1) Vacaville, California (1) Pittsburg, Kansas (1) Houston, Texas (1) Foley, Alabama (1) Chicago, Illinois (1) New York City, New York (1) Covina, California (1) Sacramento, California (1) Maitland, Florida (1) Sunnyvale, California (1) Charlotte, North Carolina (1) Chandler, Arizona (1) Portland, Oregon (1) Spokane, Washington (1) Vancouver, Washington (1) Owensboro, Kentucky (1) Orlando, Florida (1) Hampton, Virginia (1) Franklin Lakes, New Jersey (1) Miami, Florida (1) Island Park, New York (1) Pikeville, Kentucky (1) Spring City, Pennsylvania (1)

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Clyde Offices

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Glasgow, Scotland

Services provided

67% Back Office Outsourcing

33% Call Center Services

Back Office Outsourcing company Clyde Offices was founded in 2012. The company provides Back Office Outsourcing and Call Center Services.
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Tasker Base

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Glasgow, Scotland

Services provided

10% SMS Marketing

10% Sales Outsourcing

10% Search Engine Optimization +14 services

5% Back Office Outsourcing

5% Call Center Services

5% Content Marketing

5% Customer Service Outsourcing

5% E-Commerce Development

5% Email Marketing

5% Finance & Accounting Outsourcing (FAO)

5% Graphic Design

5% Logo

5% Mobile & App Marketing

5% Print Design

5% Social Media Marketing

5% Web Design

5% Web Development

Tasker Base is a SMS Marketing company. Their small team of employees is located in Glasgow, Scotland. Their team specializes in SMS Marketing and Search Engine Optimization.
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999 Design

Not yet reviewed

$10,000+

$100 - $149 / hr

50 - 249

Glasgow, Scotland, Scotland

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

Midsize branding agency 999 Design, is in Glasgow, Scotland, Scotland and London, England. Their services include Branding and Call Center Services.
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3x1 Public Relations

Not yet reviewed

$10,000+

$150 - $199 / hr

10 - 49

Glasgow, Scotland

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

3x1 Public Relations, a branding agency, focus on Branding and Call Center Services. They were founded in 2001.
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Nexus Healthcare

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Glasgow, Scotland

Services provided

20% Email Marketing

20% Pay Per Click

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Social Media Marketing

Nexus Healthcare is a social media marketing firm. The Glasgow, Scotland-based firm provides Social Media Marketing and Email Marketing.
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Lupo Interactive Ltd

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Kirkintilloch, Scotland

Services provided

20% Pay Per Click

20% SMS Marketing

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Social Media Marketing

Lupo Interactive Ltd is a social media marketing firm. They were founded in 2021, and their services include Social Media Marketing and Search Engine Optimization.
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Aura PR (Scotland) Ltd

Not yet reviewed

$10,000+

$150 - $199 / hr

Freelancer

Glasgow, Scotland

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

Aura PR (Scotland) Ltd is a branding firm. They focus on Branding and Call Center Services and were founded in 2008.
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The Answer Centre

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Edinburgh, Scotland

Services provided

70% Call Center Services

20% Customer Service Outsourcing

10% Back Office Outsourcing

The Answer Centre is an answering service. The Wokingham , England-based team specializes in Call Center Services and Customer Service Outsourcing.
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Edinburgh, Scotland

Hudson House, 8 Albany Street
Edinburgh, Scotland EH1 3QB
21 - 30

0800 093 7333

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Motivation Marketing

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

East Kilbride, Scotland

Services provided

20% Advertising

20% E-Commerce Development

20% Search Engine Optimization +4 services

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Motivation Marketing is an Advertising company. They were established in 1991 and specialize in Advertising and E-Commerce Development.
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Connect Communications Services Ltd

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Roslin, Scotland

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Connect Communications Services Ltd is a call center. They are headquartered in Roslin, Scotland and have small team. Their services include Call Center Services and Customer Service Outsourcing.
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Clinic Answer

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Edinburgh, Scotland

Services provided

50% Back Office Outsourcing

50% Call Center Services

Clinic Answer is an answering service and Back Office Outsourcing company in Wokingham, England and Edinburgh, Scotland. Their services include Call Center Services and Back Office Outsourcing.
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Edinburgh, Scotland

Hudson House, 8 Albany Street
Edinburgh, Scotland EH1 3QB
10 - 15

+44 800 804 6056

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JH Virtual Assistant

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Dunfermline, Scotland

Services provided

65% Back Office Outsourcing

35% Call Center Services

JH Virtual Assistant is a Back Office Outsourcing company. They are headquartered in Dunfermline, Scotland. Their team focuses on Back Office Outsourcing and Call Center Services.
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Freight Design

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

Glasgow, Scotland

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

Freight Design is a branding agency. Their small team is based in Glasgow, Scotland. Their services include Branding and Call Center Services.
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dezign fanatics

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

Cambuslang, Scotland

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

Dezign fanatics is a branding company. They are based in Cambuslang, Scotland and have small team. Their services include Branding and Call Center Services.
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dunnhumby

Not yet reviewed

$10,000+

$150 - $199 / hr

1,000 - 9,999

Edinburgh, Scotland, Scotland

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

Dunnhumby is a branding firm. Based in London, England and Edinburgh, Scotland, Scotland, the agency provides Branding and Call Center Services.
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Edinburgh, Scotland, Scotland

Tesco Bank 2 South Gyle Cresent
Edinburgh, Scotland, Scotland EH12 9FQ
1

+44.20.8832.9222

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Objective Corporation

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Edinburgh, Scotland

Services provided

40% IT Managed Services

30% Document Digitization & Management

30% ECM Consulting and SI

Founded in 1987, Objective Corporation is an IT managed services company. The agency offers IT managed services and ECM consulting and SI, and is midsize.
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Edinburgh, Scotland

9–10 St Andrews Square
Edinburgh, Scotland EH2 2AF
6 - 9

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Hudson House

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Edinburgh , Scotland

Services provided

60% Call Center Services

40% Commercial Brokerage Services

Hudson House is a call center service. Their small team is in Edinburgh , Scotland. Their team focuses on Call Center Services and Commercial Brokerage Services.
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Primate

Not yet reviewed

$10,000+

$150 - $199 / hr

10 - 49

Edinburgh, Scotland

Services provided

50% Web Design

20% Back Office Outsourcing

15% Graphic Design +1 service

15% Product Design

Web design company Primate was launched in 2011. The team offers Web Design and Back Office Outsourcing.
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Headline PR

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

Glasgow, Scotland

Services provided

40% Public Relations

20% Video Production

10% Back Office Outsourcing +3 services

10% Branding

10% Event Management

10% Search Engine Optimization

Founded in 1997, Headline PR is a small Glasgow, Scotland-based PR agency. Their services include Public Relations and Video Production.
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Graeme Gorrie Marketing Consultancy

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Glasgow, Scotland

Services provided

15% Branding

15% Web Development

10% Compliance Consulting +6 services

10% Email Marketing

10% Graphic Design

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

Graeme Gorrie Marketing Consultancy is a branding agency. Their small team is based in Glasgow, Scotland. Their team focuses on Branding and Web Development.
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Difference Corporation

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

South Queensferry, Scotland

Services provided

25% Business Consulting

25% Call Center Services

25% Cloud Consulting & SI +2 services

15% Unified Communications Consulting & SI

10% IT Managed Services

Difference Corporation is a cloud consulting & SI company. Established in 2002, the company is in South Queensferry, Scotland. Their services include cloud consulting & SI and Business Consulting.
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LEWIS Creative Consultants

Not yet reviewed

$10,000+

$150 - $199 / hr

10 - 49

Edinburgh, Scotland

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

LEWIS Creative Consultants is a small branding firm established in 1973. Their team offers Branding and Call Center Services.
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Alpha P Tech Ltd

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Edinburgh, Scotland

Services provided

25% Business Consulting

25% Content Marketing

25% Marketing Strategy +1 service

25% Sales Outsourcing

Alpha P Tech Ltd is a Marketing Strategy company based in Edinburgh, Scotland. They provide Marketing Strategy and Content Marketing and were launched in 2018.
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Netsu

Not yet reviewed

$1,000+

$25 - $49 / hr

Freelancer

Edinburgh, Scotland

Services provided

40% E-Commerce Development

35% Back Office Outsourcing

10% Business Consulting +2 services

10% Web Design

5% Corporate Training & Coaching

Netsu, a Back Office Outsourcing company, was launched in 2024. The company focuses on Back Office Outsourcing and E-Commerce Development.
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Indicia

Not yet reviewed

$10,000+

$150 - $199 / hr

50 - 249

Edinburgh, Scotland

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

Indicia, a branding company, was founded in 2000. The team offers Branding and Call Center Services and is located in Bristol, England and London, England.
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Edinburgh, Scotland

15 Links Place
Edinburgh, Scotland EH6 7EZ
2 - 5

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60 Watt Edinburgh Ltd

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

Edinburgh, Scotland, Scotland

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

Based in Edinburgh, Scotland, Scotland, 60 Watt Edinburgh Ltd is a small branding agency. The team offers Branding and Call Center Services.
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Newtyne

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Edinburgh , Scotland

Services provided

50% Business Consulting

20% BI & Big Data Consulting & SI

20% Cloud Consulting & SI +1 service

10% Back Office Outsourcing

Newtyne is a Business Consulting company. The small Edinburgh , Scotland-based team specializes in Business Consulting and BI & big data consulting & SI. The company was founded in 2004.
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Nevis Design

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

Edinburgh, Scotland

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

In Edinburgh, Scotland, Nevis Design is a branding company. Their services include Branding and Call Center Services.
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Tayside Virtual Assistant

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Coupar Angus, Scotland

Services provided

90% Back Office Outsourcing

10% Transcription

Tayside Virtual Assistant is a Back Office Outsourcing company. They focus on Back Office Outsourcing and Transcription and were launched in 2014.
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Avian Studio

Not yet reviewed

$10,000+

$150 - $199 / hr

10 - 49

Dundee, Scotland, Scotland

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

Avian Studio is a branding firm. They are located in Dundee, Scotland, Scotland and have small team. Their team offers Branding and Call Center Services.
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Ossian Media®

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dundee, Scotland

Services provided

15% Branding

15% E-Commerce Development

15% Mobile App Development +4 services

15% Search Engine Optimization

15% Web Design

15% Web Development

10% Sales Outsourcing

Ossian Media® is a branding agency. They specialize in Branding and Search Engine Optimization and were founded in 2011. The agency is based in Dundee, Scotland.
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Connect First

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kirkcaldy , Scotland

Services provided

90% Call Center Services

10% Customer Service Outsourcing

Connect First is a call center. Their small team is in Kirkcaldy , Scotland. Their team offers Call Center Services and Customer Service Outsourcing.
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Syntax Secretarial Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Edinburgh, Scotland

Services provided

100% Back Office Outsourcing

Based in Edinburgh, Scotland, Syntax Secretarial Solutions is a small Back Office Outsourcing company. Their services include Back Office Outsourcing.
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Anderson Group

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Glasgow, Scotland

Services provided

40% Back Office Outsourcing

15% Business Consulting

15% Finance & Accounting Outsourcing (FAO) +4 services

15% IT Managed Services

5% Custom Software Development

5% Mobile App Development

5% Web Development

Back Office Outsourcing company Anderson Group is based in Luton, England and Glasgow, Scotland. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Glasgow, Scotland

58 West Regent Street
Glasgow, Scotland G2

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Nexus Business Space

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Edinburgh , Scotland

Services provided

100% Call Center Services

Established in 2012, Nexus Business Space, a small call center, is in Edinburgh , Scotland. Their team offers Call Center Services.
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go360

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

Eskbank, Edinburgh, Scotland

Services provided

40% E-Commerce Development

30% Call Center Services

30% Content Marketing

Go360 is an e-commerce development firm based in Eskbank, Edinburgh, Scotland and Peterculter Aberdeen, Scotland. Their services include E-Commerce Development and Call Center Services.
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Republik One Limited

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

Clydebank, Scotland

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

Republik One Limited is a small branding company headquartered in Clydebank, Scotland. Their services include Branding and Call Center Services.
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